I didn't think I would care so much about reviewing a Panera but this one is my favorite hands down. It's the same as other Panera's but even BETTER. The shopping center is still under major construction so it can be a little hard to get to. They have plenty of parking and are probably one of the few establishments that are up and running at this point. You walk in and are immediately greeted. I must have sneezed 8 times in a row, and was blessed by an employee each time. That is dedication. Ordering is easier. There is one place to order and not two separate sections like a lot of the other ones have for the bakery. Once you order they give you a device that tracks where you sit. They don't explain this, so I assumed that the little device would vibrate when my order was ready for pick up. We picked a place to sit and we saw that there was an entire section for carry out orders that are paid for online. They put your order up on the shelf, and you pick up when you arrive. No human interaction, in and out. Pretty awesome. While we were sitting and expecting to feel vibration from our device, we saw two Panera employees head over to our table with our food. Yes, you read this right. They BRING IT TO YOUR table. You no longer have to stand and wait, hoping that the tables aren't all gone by the time your food is ready. The device you are handed tells them on their computers where you are sitting and so they know exactly where to find you. Food was good - standard to the other locations. Service is better and much more high tech. Love it!
(4)
Jerry S.
The shopping strip is still under construction, so be cautious. I have no clue why this yuppie shop would want to be next to Aldi. Coffee is light bodied but OK Clam chowder is good, tender clams and decent thickening, but it ain't Luke's. The turkey sandwich is tasty but the filling is a bare 1/4" thick. It's totally unfair for me to review the baguette. It would be OK if you didn't know better, but I have had bread in France still warm from the oven, proof that flour, yeast, water, and heat can produce a miracle rather than a Wonder. Theirs fails in crispness of crust, texture of crumb, and flavor, matching only in the shape of the loaf. It's almost like real French bread had mated with American spitball white. Call the Committee of Public Safety and set up the guillotine! Service was almost smothering as this newbie tried to comprehend the menu. Can't see becoming a regular.
(3)
Mikki M.
These people have to be some of the dumbest people I have ever come across. The cashiers are ignorant and the supervisor (the woman) is rude and incompetent. The only good people here are the line workers. They're awesome and super nice. The Panera on Tech Road is so much better and they definitely need to take some lessons from them! Hopefully they'll learn manners and how to actually do their job soon! Just so freaking stupid...smh
(1)
R S.
All Panera Bread locations are all the same as I've seen. One day they are nice and cheery, other days they are grouchy and snobby.... WHOA! Bread are fresh looking, easy and quick place to eat.(Forget about lunch hours) Great new place to get breads, to eat and a new addition to Beltsville restaurant row. Great for the neighborhood.
(5)
Jenny W.
Yeah, I'll give it a 5, why not. I've always like Panera, this new shopping center went up within the last several months, its kind across the street from the Costco, on Rt. 1 in the Beltsville area (between Rhode Island Ave & Powder Mill Road). The restaurant has a decent parking lot, and the inside is clean. Ive been there about four times now, each at slightly different times of the day, from late morning/early aftn on a Saturday, and later evening, after 7:30 pm during the week. The place has never been loud, or overly crowded, and the wait for food has never been out of the ordinary, Just normal wait time for Panera food, the cooked to order sandwiches and a smoothie every now and then. The staff has always been friendly and pleasant too. Glad this one is in this location, its not too far from home, and food has always been good and fresh tasting. Crowd inside the restaurant is always good too, either people alone eating and reading or surfing the web, or small groups that fit in to their booths nicely that are not rude or making lots of noise. Nice place !
(5)
Lisa A.
Been in here twice and both times service was slow. First time there was only one cashier, despite a line, and the second time I had to wait 5 minutes for someone to notice that I wanted to order. Got my order wrong as well. 2 stars because if you point out that the hot water isn't hot enough to make tea, they'll bring you fresh hot water from the kitchen and let you take a new bag.
(2)
Nikki B.
I work at a local business near Panera. We use them for catering as well as lunch hour visits. They get our order wrong more than 50% of the time, and even after providing feedback, they do not improve their customer service. Worse, they charge us for the corrected portion of the order. Poor reliability and customer service. Every order is a complete debacle. Update: another catering failure today. After a brief hiatus from Panera to allow them time to improve their service, I ordered a large delivery order today for 11:30 delivery. After 15 minutes of waiting, I called the store at 11:45. Their response: "I figured you wanted delivery but the order is written down as pick-up." Get it together, Panera.
(1)
Nou B.
Service is good people are nice Bagel is delicious sandwiches are yummy Love the environment relaxing
(5)
Pamela B.
Panera is a great addition to the Rt. 1 corridor in Beltsville. Location: This Panera location is located across the street from Costco and next to Aldi. It's great to have a fast casual restaurant in the area where you can linger and get some work done utilizing their free WiFi. Plus, there is outside seating. Food: it's Panera. Consistently good baked goods, salads, soups, pastas, and sandwiches. Service: Everyone is eager to help and the team is getting the hang of it in this newly opened location.
(4)
Jimmy C.
Surprisingly not super crowded like most Paneras- probably because this location is still pretty new- ( across from Costco and right next to Aldi） soup and sandwich! Yum-
(4)
Johnny P.
Friendly service. They didn't kick us out even past their closing time at 9pm. We were engrossed in our conversation so we didn't know it was already 9:30pm. It was certainly within their rights to let us know they're closing, but they let us carry our conversation until we left on our own.
(5)
Linda D.
I know this place is a chain and it is brand new but I can't cut them any slack since there were about 3 paying customers there and at least 40 employees. It looked like they were all in training. I placed my order at the counter and was told nothing. Finally one of the employees asked if I had been helped after waiting for over 10 minutes. I replied that I had been helped and continued to wait acknowledging the person that waited on me. Finally she looked up at me and said you have to pick up your order over there. There is no signage and no one told me that you have to go around the corner to another counter to pick up your food. THere was no indication that that is where you pick up your food. The cream of tomato soup tasted weird and metallic. I was not asked about a meal upgrade. The tomato mozzarella panini wasn't too bad but the classic mediterranean sandwich was bland and soggy. I spent over $40 on a couple of sandwiches and salads and it definitely was not worth it! I was happy that a new place to eat opened in Beltsville but I don't think this place is going to make it.
(1)
Chris W.
This place is crazy at or around lunchtime. The staff is always very courteous and considering the line, they are fairly quick to get the food out. Just be prepared for little or no seating if you plan on eating there in the afternoon. Haven't tried in the morning or evening however. This Panera does take Apple Pay but you will need to chose the right register. They don't all have the consoles for it.
(4)
Libby F.
This Panera was clean and service was prompt. We stopped in close to the dinner hour on a Saturday night. We had been to three festivals in the area and we were beat. At first we stopped by a coffee house in Greenbelt, but it was noisy and crowded so we left and came here. Smart decision. I was a bit apprehensive when, from my window seat, I saw a motor coach pull up and a team of Goucher volleyball players bounded off. Thankfully they didn't sit near us, and we enjoyed our comfy leather chairs. I got my favorite tea, and a free bear claw, thanks to the Panera Rewards card program. Happy birthday to me! The bear claw wasn't my first choice, but they were out of my favorite scone. In fact, their pastry counter was pretty bare. The bear claw was OK, but I will stick with my scone.
This Panera is clean and the service is usually very good. The food comes out very quickly. I come here at least once a week and will continue to do so.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Natasha S.
I didn't think I would care so much about reviewing a Panera but this one is my favorite hands down. It's the same as other Panera's but even BETTER. The shopping center is still under major construction so it can be a little hard to get to. They have plenty of parking and are probably one of the few establishments that are up and running at this point. You walk in and are immediately greeted. I must have sneezed 8 times in a row, and was blessed by an employee each time. That is dedication. Ordering is easier. There is one place to order and not two separate sections like a lot of the other ones have for the bakery. Once you order they give you a device that tracks where you sit. They don't explain this, so I assumed that the little device would vibrate when my order was ready for pick up. We picked a place to sit and we saw that there was an entire section for carry out orders that are paid for online. They put your order up on the shelf, and you pick up when you arrive. No human interaction, in and out. Pretty awesome. While we were sitting and expecting to feel vibration from our device, we saw two Panera employees head over to our table with our food. Yes, you read this right. They BRING IT TO YOUR table. You no longer have to stand and wait, hoping that the tables aren't all gone by the time your food is ready. The device you are handed tells them on their computers where you are sitting and so they know exactly where to find you. Food was good - standard to the other locations. Service is better and much more high tech. Love it!
(4)Jerry S.
The shopping strip is still under construction, so be cautious. I have no clue why this yuppie shop would want to be next to Aldi. Coffee is light bodied but OK Clam chowder is good, tender clams and decent thickening, but it ain't Luke's. The turkey sandwich is tasty but the filling is a bare 1/4" thick. It's totally unfair for me to review the baguette. It would be OK if you didn't know better, but I have had bread in France still warm from the oven, proof that flour, yeast, water, and heat can produce a miracle rather than a Wonder. Theirs fails in crispness of crust, texture of crumb, and flavor, matching only in the shape of the loaf. It's almost like real French bread had mated with American spitball white. Call the Committee of Public Safety and set up the guillotine! Service was almost smothering as this newbie tried to comprehend the menu. Can't see becoming a regular.
(3)Mikki M.
These people have to be some of the dumbest people I have ever come across. The cashiers are ignorant and the supervisor (the woman) is rude and incompetent. The only good people here are the line workers. They're awesome and super nice. The Panera on Tech Road is so much better and they definitely need to take some lessons from them! Hopefully they'll learn manners and how to actually do their job soon! Just so freaking stupid...smh
(1)R S.
All Panera Bread locations are all the same as I've seen. One day they are nice and cheery, other days they are grouchy and snobby.... WHOA! Bread are fresh looking, easy and quick place to eat.(Forget about lunch hours) Great new place to get breads, to eat and a new addition to Beltsville restaurant row. Great for the neighborhood.
(5)Jenny W.
Yeah, I'll give it a 5, why not. I've always like Panera, this new shopping center went up within the last several months, its kind across the street from the Costco, on Rt. 1 in the Beltsville area (between Rhode Island Ave & Powder Mill Road). The restaurant has a decent parking lot, and the inside is clean. Ive been there about four times now, each at slightly different times of the day, from late morning/early aftn on a Saturday, and later evening, after 7:30 pm during the week. The place has never been loud, or overly crowded, and the wait for food has never been out of the ordinary, Just normal wait time for Panera food, the cooked to order sandwiches and a smoothie every now and then. The staff has always been friendly and pleasant too. Glad this one is in this location, its not too far from home, and food has always been good and fresh tasting. Crowd inside the restaurant is always good too, either people alone eating and reading or surfing the web, or small groups that fit in to their booths nicely that are not rude or making lots of noise. Nice place !
(5)Lisa A.
Been in here twice and both times service was slow. First time there was only one cashier, despite a line, and the second time I had to wait 5 minutes for someone to notice that I wanted to order. Got my order wrong as well. 2 stars because if you point out that the hot water isn't hot enough to make tea, they'll bring you fresh hot water from the kitchen and let you take a new bag.
(2)Nikki B.
I work at a local business near Panera. We use them for catering as well as lunch hour visits. They get our order wrong more than 50% of the time, and even after providing feedback, they do not improve their customer service. Worse, they charge us for the corrected portion of the order. Poor reliability and customer service. Every order is a complete debacle. Update: another catering failure today. After a brief hiatus from Panera to allow them time to improve their service, I ordered a large delivery order today for 11:30 delivery. After 15 minutes of waiting, I called the store at 11:45. Their response: "I figured you wanted delivery but the order is written down as pick-up." Get it together, Panera.
(1)Nou B.
Service is good people are nice Bagel is delicious sandwiches are yummy Love the environment relaxing
(5)Pamela B.
Panera is a great addition to the Rt. 1 corridor in Beltsville. Location: This Panera location is located across the street from Costco and next to Aldi. It's great to have a fast casual restaurant in the area where you can linger and get some work done utilizing their free WiFi. Plus, there is outside seating. Food: it's Panera. Consistently good baked goods, salads, soups, pastas, and sandwiches. Service: Everyone is eager to help and the team is getting the hang of it in this newly opened location.
(4)Jimmy C.
Surprisingly not super crowded like most Paneras- probably because this location is still pretty new- ( across from Costco and right next to Aldi） soup and sandwich! Yum-
(4)Johnny P.
Friendly service. They didn't kick us out even past their closing time at 9pm. We were engrossed in our conversation so we didn't know it was already 9:30pm. It was certainly within their rights to let us know they're closing, but they let us carry our conversation until we left on our own.
(5)Linda D.
I know this place is a chain and it is brand new but I can't cut them any slack since there were about 3 paying customers there and at least 40 employees. It looked like they were all in training. I placed my order at the counter and was told nothing. Finally one of the employees asked if I had been helped after waiting for over 10 minutes. I replied that I had been helped and continued to wait acknowledging the person that waited on me. Finally she looked up at me and said you have to pick up your order over there. There is no signage and no one told me that you have to go around the corner to another counter to pick up your food. THere was no indication that that is where you pick up your food. The cream of tomato soup tasted weird and metallic. I was not asked about a meal upgrade. The tomato mozzarella panini wasn't too bad but the classic mediterranean sandwich was bland and soggy. I spent over $40 on a couple of sandwiches and salads and it definitely was not worth it! I was happy that a new place to eat opened in Beltsville but I don't think this place is going to make it.
(1)Chris W.
This place is crazy at or around lunchtime. The staff is always very courteous and considering the line, they are fairly quick to get the food out. Just be prepared for little or no seating if you plan on eating there in the afternoon. Haven't tried in the morning or evening however. This Panera does take Apple Pay but you will need to chose the right register. They don't all have the consoles for it.
(4)Libby F.
This Panera was clean and service was prompt. We stopped in close to the dinner hour on a Saturday night. We had been to three festivals in the area and we were beat. At first we stopped by a coffee house in Greenbelt, but it was noisy and crowded so we left and came here. Smart decision. I was a bit apprehensive when, from my window seat, I saw a motor coach pull up and a team of Goucher volleyball players bounded off. Thankfully they didn't sit near us, and we enjoyed our comfy leather chairs. I got my favorite tea, and a free bear claw, thanks to the Panera Rewards card program. Happy birthday to me! The bear claw wasn't my first choice, but they were out of my favorite scone. In fact, their pastry counter was pretty bare. The bear claw was OK, but I will stick with my scone.
(4)alan P.
I am so happy that Panera had finally made it to beltsville, I've the egg soufflé. They are so delicious, but not quit filling enough.
(3)Desiree P.
This Panera is clean and the service is usually very good. The food comes out very quickly. I come here at least once a week and will continue to do so.
(4)