Great Service! Great Food! I always enjoy my trips to Annapolis so I can visit this Cheesecake Factory. The meals are huge, so plan on coming hungry or taking some leftovers home. Remember to save room for the Cheesecake! Perfect spot to meet friends for lunch or dinner.
(4)
Michelle W.
I love this place I have a great server every time I come and I have zero complaints at all the server was so nice he can't wait for us to come back for somebody else's birthday we also treat him pretty good They do tend to get a little busy at times and your server will have a lot of tables but the person we had today tried his best and was so friendly and that matters a lot to me I definitely recommend this place and will keep coming back
(5)
Anna V.
Went for lunch and enjoyed the salmon roll on top of purple cabbage. It was very good. The Alfredo was okay. I especially love their cheesecakes. I like their strawberry lemonade!! My fav is the strawberry cheesecake and pineapple upside down. We always order them for birthdays.
(4)
Kristin H.
This is my least favorite CF location. It's too small and nobody can get phone service. Waitstaff is kind, but always seems to have too many table to keep up. The cheescake is always amazing! Most of the time so is the food. that is until they took my favorite dish off the menu :-( i live for the bbq salmon with succotash and mashed potatoes. My entire heart was broken when i found it gone. Do better Cheesecake Factory...do better.
(3)
Rae M.
For some odd reason, I've never been a big fan of The Cheesecake Factory. I don't eat cheesecake, so coming here never really impressed me. Other than the star, cheesecake, I never knew what they specialize in. The menu is 20 pages long and usually when I order something, I never come out satisfied with the food I ordered. That's probably why I haven't been here in years. Well, this time was different, I came with a party of 4 and we had stellar service. Our server, Elizabeth, went well above the call of duty for us. She even brought us to-go cups of strawberry lemonade when we were leaving, without us even thinking to ask her. She threw out a few suggestions for us and gave us her personal opinion on a couple of food options. We couldn't have asked for a better server. We ordered the fried mac and cheese for an appetizer and they were phenomenal! I'm upset it was only four on the plate, so I only ate one. SIGH! I ordered a basil and chicken pasta dish that was really good. Everyone else ordered cheesecake and I ordered a few slices to take home to my parents and they enjoyed it. Apparently, it's the best cheesecake around. Finally! I was able to order a few dishes that I actually enjoyed enough to come back. I even peeped several other dishes that were new to me, that I wouldn't mind trying in the future. Excellent visit!
(5)
Sharon C.
Stopped by this location in Annapolis pretty late in the evening so the wait time was a non-factor. Decided to sit at the bar and to my surprise there was no one minding the bar. So I scooted off to wash my hands and came back and still no one there. I'm guessing since it was a thin crowd and one of the servers had enough time to watch at least ten minutes of the game that eventually someone would surface. The bartender came back (I guess from a break) and she was pleasant and helpful in her suggestions for late night noshing. I wanted fish but didn't want to be overly full since it was after 8p. I got the catfish, mashed red potatoes, corn and green beans. I immediately knew that I'd be eating the other half of this for lunch the next day. One thing about Cheesecake Factory is that the portions are generous. My food was delivered without any complaints and the bartender was spot on in her customer service. I know for sure I'll be back for some more cheesecake and to try to navigate through their vast menu.
(3)
Gary A.
Always a fun atmosphere, we actually prefer to come for a late lunch and not suffer the crowds and waiting for a table. Today we had a nice lunch with another couple from DC. Service was great, and our burgers and pastas were spot on. Our only beef, why so cold with the ac every time we come here? Brrrrrrr.... -Enjoy
(3)
Crystal H.
So the Cheesecake Factory will always be a nice place to go. But this was my daughter's first time where she could make her own choices. We went in on a Friday evening before 5 pm. There was about a 15 minute wait to be seated and it seemed to fly right by. We were seated and greeted by a very nice server. She took our orders and even recommended a few items for my very picky 5 year old. My daughter went with her go to chicken tenders and french fries. I on the other hand had the catfish platter. All of which were very good!! I enjoyed every morsel of my food. This place is nice as always; you know what to expect when you go here. I will definitely venture again. Besides ,I didn't get an cheesecake this time, so I will definitely go back.
(4)
Hope L.
I ended up here after craving Oreo Cheesecake. Initially I planned to sit down and have dinner but my timing was horrible. I went on a weekend in the evening and it was packed to wall with people. The wait was 40 minutes long so I decided to order to go. Of course I ordered my cheesecake and I decided to get the herb crusted salmon. Waited about a good 20 min and my food was ready. My cashier was very friendly and even shared a fun fact about Cheesecake Factory that I didn't know which is they change there menu every 6 months based upon how the dishes do. If people don't like certain dishes they take it off the menu. They also have seasonal dishes which I think is always a plus for restaurant. I have been going to cheesecake factory for years and the salmon is ALWAYS on point! Mashed Potatoes and Spinach was yummy too. My spinach wasn't overcooked and was cooked to perfection. Mashed Potatoes were good as usual; not to "whippy", not to "chunky". Next time I go I will be prepared to wait for a table or call ahead and pick up. Either way it's worth it!
(5)
Joseph C.
I ate here over the weekend. I love this chain and its novel-length menu, but my number one recommendation for every restaurant I've ever reviewed is to only go in their off-hours. For any Cheesecake Factory attached to a mall (which has been all of the ones i've ever been to), this means steer clear of Fridays-Sundays. Only go between 2pm-4pm Monday through Thursday. We came at about 3pm on a Sunday, and wrongly assumed that at such an odd hour, it wouldn't matter that it was still technically the weekend. Our wait was only about 15 minutes, but the hostess hadn't asked us how many were in our party; she saw two of us while our third was on a phone call outside, and assumed two. So when our pager went off as a table for 2 had opened up, they crammed us into the section of a different waitress who was already in the weeds. She was friendly, but it was almost fifteen minutes after being seated that we finally got our drinks; in fact our bar drinks were delivered by a bartender before I got my iced tea. My empty glass sat for more than five minutes at a time throughout the meal. I asked a food runner to bring me a refill, and her response clearly reflected that she was either new or also in the weeds herself: "I got other things to do." I'm a prior food service man, so I understand that food runners are supposed to take stuff from the expediter and get it to the tables, and aren't the ones you ask for sides of mayo or to put in another appetizer order, but she COULD have gotten my refill as we were seated right next to the server station. I could've poured it myself if I wanted to break from propriety. The food was as good as any other time I've eaten there, with one exception. I am a fond admirer of appetizers that wrap foods in other foods and fry them; my favorite here is Tex-Mex Eggrolls. I had to wonder if these hadn't been properly wrapped (assuming they wrap them in-house), because even after they had been brought to the table, I bit into my third one or so and was greeted with scalding hot oil on the inside of the egg roll. When they were fried, a good amount of deep-fry oil must have gotten trapped inside and remained boiling hot even ten minutes after coming out of the fryer. I will still order them every time I go here, but shame on you fry cook! My enchiladas were delicious. Not as good as I make at home, but for the convenience and price, they will keep me from ever having to make them. One of my dining companions got the Shrimp Gumbo over rice and cleaned his plate. I can't remember what my other companion got, but she talked us into NOT getting cheesecake for dessert, in lieu of carrot cake. I kid you not, carrot cake!! Get the cheesecake, America.
(4)
Rob B.
I am not sure what's happening to the Cheesecake Factory. We dined here at noon on Friday and again tonight Tuesday at the bar at 6:30. The decor still nice the food as expected and the servers, if you can get one, nice. There seems to be such a cut back in staff that dining there is not only painful for the patron but for the servers as well. Tonight one lone very sweet girl bartender could just not keep up, and no single person could. Clearly under staffed I don't know how she could keep a smile as the tickets eventually drowned her. At 7 the manager finally helped out. It was a painful unnecessary example of poor staffing. Our Friday lunch, another mistake took well over an hour from ordering to getting the check. Hope they don't dock me at work.
(2)
Cat W.
Our waitress chartered me an extra 50$ for no reason. I guess she just thought she deserved a 50$ tip. I only ordered 2 things and was charged 90$ instead of 40$
(1)
Jenny C.
This place is very loud, hence the 3 Star rating. The food is usually tasty, large portions and good service. I wish people would quiet down. Fried shrimp platter is very good. They have carry out service. There are several parking places reserved out front.
(3)
Joanna T.
Not a huge fan of CCF - but I end up at them regularly as the people I work with CANNOT resist the allure of a 300-page menu. This location is pretty standard in terms of decor but needs a bit of TLC - our table was delaminating which kind of grosses me out thinking about bacteria living in the substrait of the table. Anyway....unlike most CCF's, we weren't made to wait for a table (no matter how many empty tables there are they always make you wait, just like Olive Garden) and our service was fast, efficient and friendly. I do like that they have a fairly big selection of "healthier" choices but you still need to be sensible. Ordering a "under 500 calorie" app plus a "under 600 calorie" entree still equals a lot of calories. They don't post individual calorie counts per item so you just have to guess that the turkey burger is better for you than the "healthy taco plate". Speaking of my turkey burger, it looked like it might have been hand formed & the taste was above average. Sadly, the side salad was super gritty (like the greens were dirty) and had a lot if wilty, yucky looking bits. CCF does serve up some superior iced tea - 3 choices, in fact & all unsweetened. Overall, this location = better than the average CCF.
(3)
Dave Williams W.
Great food, very clean and excellent waitress! Love this place. Would recommend the cajun shrimp & chicken jambalaya & spring rolls.
(4)
Steve G.
Service always good, excellent. Food always good, very good, but not excellent, big portion of less costly item such as meat loaf, pasta, etc.. Cheesecakes are just decadent. Regular coffee $3.50, club soda $2.25 Lemonade $5 I just don't like to be ripped off. I just love the decor, and go there once, twice a year. 3 1/2 stars for me.
(3)
John O.
I always like to go to the Cheesecake Factory when in Annapolis. Today was no exception. I always expect great food and service here, and today, it was especially good !!! I ordered the Spicy Cashew Chicken, and it was great. Nothing to complain about. My wife ordered the lunch meatloaf with corn and mashed potatoes. Since she isn't a mushroom fan, sh didn't want the mushroom sauce that came with it. Our server recommended a different sauce that the use for their steak medallions. That was a great recommendation, because it went well with the meatloaf. Speaking of service, our server Ryan B. Was awesome. He was very attentive but not annoying. He kept the drinks full and was very helpful. Hope to have him as a server again. He was awesome !!!! Overall, this was the best visit to the CF that I've had in years. Well done folks !!!!
(5)
Nicolas B.
I've dined here before and the service was so terrible it took me a while to come back. But I'm glad I did. I was there this past Thursday for lunch and had a server named Lindsay, she was so awesome. Next time I go back I'm definitely asking to be in her section, and you should too. She never let my drink get near empty (refilled my glass 5 times) she had perfect timing when greeting us, bringing us our bread/food/cheesecake and presenting the check. The food was good, as Cheesecake Factory usually is and I was very impressed by Lindsay's attentiveness and knowledge of the menu. I will be back for more!
(5)
Juan A.
My Time with my wife was very good! we had a good dinner and our server kevin was really attentive and has a very good attitude of service as well!! first time at the ccf.
(5)
Dawn R.
I was meeting a friend for lunch on Veterans Day.....BIG MISTAKE. This place was packed! But I only had to wait about 10 minutes to get a table (and my friend was late), so I can't complain too much. Once I was seated, the server was quick to come by and take my drink order, and was very friendly, chatting about how she preferred days that were busy like this as opposed to slow days. Once my friend arrived and we ordered, she was very accommodating to all of his special requests (yes, he's one of THOSE people), so props to her for remaining professional.....I'd have had to at least give him an eye roll and a sigh if I'd been in her shoes. As for the food, it was just OK. Which has always been the case with the Cheesecake Factory if you're NOT getting cheesecake. I got Renee's Special, which was a half sandwich, cup of soup, and small salad. I opted for the chicken salad for the sandwich, which was a mistake. The chicken salad was bland, not much flavor at all, and fell apart as soon as I picked it up. But the soup and salad were good, just nothing exciting. I won't even try to go into what my friend had......it's WAY too complicated to put in this review, but he said it was good, so I'll leave it at that. I would have given 3 stars just because the food is just OK, but the service was so good that it bumped them up a star. And on a very busy day......give that young lady a promotion!
(4)
Denise W.
This by far is my favorite Cheesecake Factory out of the ones I've been to. The dishes are always consistent when I go with my family and the servers we have had are always friendly and patient. I just wish that the staff paid closer attention to what is underneath the tables and the music can be turned down a little.
(4)
Erin B.
Have never had a bad meal or experience! The food is absolutely amazing. Everything taste so fresh.
(5)
Tumani T.
It's true, that all good things come to an end. The menu has drastically changed. Please be aware in an effort to cut corners the company has changed some of its classics, (not in a health conscious way). I will now think twice before going to any CCF's.
(3)
Darrell K.
I avoid chain restaurants. But I have to tell you, it's difficult to avoid this one. Good selection. Excellent quality and let's face it, great cheesecakes, especially the Red Velvet Cheesecake. This restaurant is popular and it always seems that you have to wait forever, only because it is forever. Friendly staff and nice decor.
(3)
Scott E.
My girlfriend and I went here a week ago, and we had a great experience overall. Pros: Great waitress, very friendly and polite, and we joked around with her quite a bit Food came out quickly Decor is great as always, and there was no wait on a Friday night Generally good food: particularly mac and cheese / the cheesecake Cons: We got some of the tex mex rolls, and they were good but not great we also got the spinach dip and the chips were a bit stale, and the dip itself wasn't very tasty This is one of our favorite Cheesecake factory's, and they really are a testament to a smooth, efficient, delicious chain restaurant!
(4)
Abigail A.
I didn't love my experience here last night. It was extremely loud and the waitress even seemed frustrated at the fact that they ran out of all of their fish. How do they run out of fish knowing how busy their weekends are? I couldn't get any of the dishes I really wanted and was forced to pick a chicken dish which was ok except for tasting overly greasy. I was really disappointed.
(2)
Erica C.
Love the cheesecake but the food is over rated...why I decided to get a chicken enchilada at The Cheesecake Factory...I don't know. It was a huge err in judgement...worst thing I have eaten in really long time. Thank goodness the Red Velvet cheesecake made an appearance and cleared up the misunderstanding occurring between my brain and taste buds. I probably won't return to this location as I feel the one at Arundel has better quality food.
(2)
Robert K.
Had lunch today. Valerie was our server the last two times and she is great. The lettuce taco apps were not only great but very ample. Our Salman Genovese was absolutely fantastic. CKF is a major chain but their menu is vast with great choices. Their lunch menu is much cheaper and tastes great. The place is packed,we sit in, the bar, and really love it. Tip,propellants jerks and hog bar stools for their coats and pocket books so make sure to make them move their stuff. This place is expertly managed and very professional, I know folks prefer the little Annapolis Gucci places but CKF beats them. Go now!!!!!
(5)
Laseandia H.
Christy was the BEST waitress I've ever had here... Service with a Smile & she met all our needs. Please ask for her... She's here til 10pm or close today
(5)
Christine C.
I love my Cheesecake Factory. Sometimes they are very busy but if you are smart, you need to go in early for an early dinner so you get seated pretty quickly. They are super busy and I think they over task the wait staff sometimes (seems there is a bunch of little mistakes - having to ask for refills etc). But it's not that bad. When they are not busy they are excellent. They have an outside seating area I like and the bathrooms are TOO DARK! I wish they would have more lighting in there. When there is a big line I recommend sitting in the bar area - it's open seating. We usually get a seat here when it's too busy and we don't want to wait (even with the kids). There's TV in the bar for those that have to watch the game. And the food is always good when I have gone. The kids menu is great and they also have a "lighter side" menu with all the healthier options in one place. Food is great, the cheesecake is great - we usually take one to go. My preference is for the Banana one... YUM.!
(4)
Courtney K.
Bottom Line: It is your typical Cheesecake Factory. In a Few Words: Drinks: Full bar for boozers, huge sodas and iced teas for thirsty souls Food: Ridiculously huge menu, surprisingly fresh Service: Average. Atmosphere: Typical CF, kinda loud and rocking' the weird motif The Details: My Mom and I went on Monday for lunch. It was so nice that we didn't have to wait as 75% or more of the tables were open. I was thankful for the huge Diet Coke that was nearly immediately delivered to me but disappointed with the stale bread that had been toasted to disguise its not-so-fresh feeling. Cheesecake Factory is notorious for its huge portions but they offer lots of items in a smaller portions on their lunch menu. Of course even those portions are big so another way to avoid the afternoon sleepies is to order from their skinnylicious menu which is items with few calories. CF is still using the same weird decor and plays some bad music which just ads to the noisy interior. Even at lunch time with the restaurant mostly empty it was a bit loud.
(4)
Big L.
I've always had a great experience at this location. The food, service and drinks are always on point. I've never had a bad server or bartender. The only negative is on a few occasions the place was crowded and I had to wait. I don't mind because the wait has always proved to be worth it.
(5)
Sheila s.
I have been to this Cheesecake Factory numerous times, everytime I encounter a friendly waiter, and good food. I always try new items whenever I go (trying not to be boring and order the same thing), whether I ordered steak, pasta, or a salad, it was always above average.
(4)
Jen P.
I am a longtime fan of Cheesecake Factory, it's great to have one in Annapolis now. I wish I could say that I am looking forward to the crowd to die down, but with all Cheesecakes, I don't see that happening. The sweet corn tamale cakes are worth the wait!
(5)
Mike L.
You could go to The Cheesecake Factory during a blizzard with an imminent nuclear missile launch and there'd still be a wait for a table! That's not a complaint, just an observation -- which, means that people like the place. It's funny. I spend what seems like a half hour going through the menu everytime I go, but I always seem to settle for one of few of the same items time and time again. I really like the Thai Lettuce Wraps -- I've been tempted to order like three plates of them and just make that my dinner. Their burgers are very good -- second best in the area in my expert opinion. Many other menu items I've tried have spanned the spectrum between good and great. It's hard to go wrong. OK, the biggest star on the menu is the first thing you select, but the last thing you eat -- DESSERT! Pack an extra vile of insulin or whatever you need to do and just have DESSERT! My biggest complaint is that I can't get AT&T cellphone service in the blasted place! I can't post a picture of my stacked burger or seven thousand calorie tower of cheesecake until I get in the car! But, if that's my only complaint, they're doing pretty well! (NOTE TO MANAGEMENT: Add WiFI and people can post to social media without talking on their phones!)
(4)
Cheerio C.
We experienced poor service from one waitress, but corporate fixed the problem.... If you have problems at all, management will try to fix it and keep you as a customer...
(4)
Fernando G.
I liked the food at The Cheescake Factory for what it was but it doesn't live up to the hype. First, a group of 3 and I waited for a table, which was not an issue, but when were seated our server came to our table only 3 times, to take the order, leave drinks and check without us asking. A table across was receiving more attention than ours. Second,I ordered the Jamaican black pepper shrimp with rice and mango salsa. The shrimp and mango salsa were good but It was forgettable. Third, I enjoyed and savored the Passionfruit Margarita and happy it was prepared with real tequila, Milagro not Patron, which people only buy because they're commercially told to. Fourth, I enjoyed the Godiva Cheesecake, very good! Our bill came up to $70.00, not bad at all for a table of 4. I really wish the server would have communicated with us a bit more. I hope she didnt think we weren't going to tip because we were Latinos or maybe because we were Latinos, idk. Whatever the case, I would go again to give it a second chance, I can't base my ratings on one dish so I'm rating it on the satisfaction of all four of us and to be honest it wasn't anything to go crazy about.
(2)
Ana B.
Had lunch here two days ago. We ordered Salmon and broccoli. They were ok but not the best. Service was good.
(3)
Shelby K.
This place gets a solid five stars plain and simple. A. Our server, Hermann, was a real sweetheart. B. That was the finest mojito I've *ever* had. Our kind server told us that his wife prefers the Cheesecake Factory mojito over the mojitos served at an actual Cuban restaurant that they frequent. Intense recommendation there! C. I absolutely love the "small bites" menu--try the beet and goats cheese salad and the ahi tuna thing! My friend tried the Chicken Madera? It. was. awesome.
(5)
Joe K.
I am not really sure what's a good rating for this chain. The inside is really interesting, and set's a good mood for dining. However the table placement, and there close proximity makes dining sort of a unpleasurable experience as you're almost dining with the table next to you. This would be acceptable if it was a small tapas bar, but to hear someone comment all night about the selection of cheesecake and how good it is ( they were like 10 times older than me too) made me feel annoyed and I was just there for a quick bite. The menu is giant, which is sort of what The Cheesecake Factory is known for, their amazing selection. The chicken Marsala was excellent, and a little too much, but I did enjoy the quality of the dish and the al dente cooked pasta, which seemed fresh. Overall my experience was fair, my waiter wasn't the greatest, he seemed to be a little awkward when approaching the table and didn't check in or refill my drinks. At the end of the day its a chain, the foods decent, adequately priced for good healthy fresh dishes ( and some not so healthy, Oero cheese cake anyone? ) but is worth the time to visit 3 stars, A-ok.
(3)
Kelly G.
What everyone who wants to go to this restaurant at prime time should do is: Pull up front, send in a person from your party to put your name on list + get your pager. THEN go park. Shortens the wait. Or it seems like it shortens the wait. That is not what we did. We pulled up front. Unloaded my father into his wheelchair, walked in, put our name on the list, were told it was a two hour wait, were told to come back in an hour to get a pager, and then left to go shopping. In the end, it all worked out but it just was not optimal. The food and decor here are just like every Cheesecake Factory you've ever been in (or just like any Grand Lux Cafe (Vegas) you've ever been in). The servers here are trained in the same corporate niceness as every other Cheesecake Factory or Grand Lux Cafe server you've ever been served by. And the line cooks in the back use the same techniques to dish up the same gigantic portions as every other Cheesecake factory you've ever been in. And it is good. This Cheesecake Factory is so good, it is A-OK with me!
(3)
Ericka C.
Im typically not into chain restaurants but this place gets it right every time. My boyfriend bought me here for my bday which was a good choice for a rainy Monday evening.
(5)
Brian P.
Honestly, when factoring in the price and often long wait, this place is really not worth it. The menu's choices seem amazing but the end product comes out bland. Their cocktails are quite watered down. Additionally, their timing is also off as they kept my two year old waiting on his basic cheese pizza while we both had our dishes. Unfortunately there wasn't anything too impressive to latch on to.
(2)
Ashley M.
The CCF is The CCF - you either hate it (because the menu is too big for you) or you love it (cause I like variety). This location is clean, accessible, and the waiters I've had have all been tentative and nice. Great CCF location!
(4)
Bob P.
Like most cheesecake factories their menu is expansive on this occassion I had the fried chicken sliders which is a good concept. You got sliders for everything else why not for some fried chick chick. Well the chicken was dry as hell even though you get a few toppings like (lettuce, tomatoes, pickles, etc) to go with it, when you have that dry mouf, yes mouf, that's not a good look. C.F. brought it back home with the crab balls with it being the halloween season they were the size of human eyeballs. I got six of them and they were hitting, I can't fake on them with that, the crab were lip-smacking good. And you can't go to the C.F. without getting a cheesecake I closed out my lunch with the red velvet cheesecake which is very big people. I was just looking for something to give me a nice comfortable dessert I had to spread that thing out over two days and I just got a slice but the slice is so sweet and filling. I couldn't finish it all right then and there, I just couldn't do it people. My first time at this Annapolis CF and I greatly advise going at lunch time because when we were leaving there was a group of youngsters and parents w/kids in strollers waiting to get in.
(3)
Melissa R.
Went to the Annapolis CCF last night. Overall, I enjoy this restaurant. The food is good and the service is decent. My only complaint was the floors are SUPER dirty/greasy. I was afraid my Mom (who is getting older) was going to slip and fall. They really need to look at degreasing their floors or something before they end up with an injury on their hands.
(3)
Tim T.
Yay! I managed to eat today at the Annapolis Cheesecake Factory! Why is this significant? Oh, glad you asked ... Two reasons really, first I only waited 4 minutes for a table and the last three times it was 45 mins+ ... And, best of all, the meal was free - my lawyer picked up the check. I'd say I could die a happy man except she's my Estate Planning lawyer. Oh, the food? Its OK. Who cares? MY LAWYER BOUGHT ME LUNCH!
(3)
Michael H.
What more can you say...it is a chain, but they do an amazing job. Kudos to our server April who rocked it on such a busy Saturday evening. Tired of sticking to the usual, ventured out and tried their mahi mahi veracruz. Absolutely delicious, served over a bed of asparagus with a spicy tomato sauce, tangycapers, white (or brown) rice, and 3 jumbo large shrimp. Very fresh, and complimented our appetizer well. Avacado eggrolls, always great! ...Just wish the pumpkin cheesecake was available. Guess we'll have to wait until october.
(5)
Sarah M.
I guess I can't write a new review...so this one is going to have to cover 2 visits. My friend has a strange allergy- canola oil- which is found in many things. Many of which you might not expect! The first visit, we communicated this to our server, who was very helpful and immediately asked one of the main chefs to come out personally. He came out right away and was very friendly- my friend let him know which dinner options she was most interested in, and he spent a few minutes discussing how he could make these without canola oil for her, and how he would personally make the dish himself and cook it separately to make it canola-free! We ordered and our food was out in less than 10 minutes- the chef who made it came out to check on her just a few minutes after we had started eating. He was animated and friendly, and so wanted her to enjoy her dinner without having to worry! It was a great success and she was able to enjoy her artichokes without any issues. My sliders were AAAHHHHMazing!! They were seriously fantastic and I was so happy to have ordered them- maybe because he made them too, so they were as hot, fresh, and delicious as could be? In any case, they were awesome! The second visit, I came back with the same friend. We asked for that chef again, but he wasn't working, so the server offered to ask another chef. I can't remember his name, but he was a very tall black man, who came up to us smiling and very charming. Again, he listened to her concerns, but not knowing exactly how his colleague had prepared her artichokes last time, he offered a few different options that all sounded good. He had a lot of ideas! We told him that we love Food Network and that he was welcome to experiment if he wanted to and "go all Food Network on us," because we were sure she'd love whatever he brought out. He seemed so excited to have the freedom to make what he wanted! Her artichokes again, were super delicious. He came out a few minutes later, hesitant and hoping that she'd loved them. When she told him how delicious they were, he was beaming! Apparently, he hasn't been able to have that much fun in the kitchen (at work) since culinary school! It was a great experience, both times, and I'm convinced that of all the CCFs in the area, this is the one that sets the standard. I've only had one negative experience here and I spoke with the manager when it happened, The rest of the time, we have really been well taken care of, and we will definitely return! The only suggestion I have is that they somehow put in a microcell or something, because there is nearly no cell signal inside the restaurant. Which is fine... unless you're using the mall's free childcare option to enjoy a bite to eat sans children. They couldn't get ahold of my friend, because we were dining inside CCF and the line wouldn't go through when her child was crying and they needed her to come pick him up. But that's a minor thing!
(5)
Kam K.
we arrived & the wait time was about 15 minutes & that was pretty good for a sunday! our waitress was Lauren & she was so friendly & patient! i loved her energy! the food was great! i ordered buffalo blast for my appetizer & fish tacos for my entree. i normally get the red velvet cheesecake but i decided to try the banana one & it was soooo good! Lauren said it would taste like banana pudding and she was right! i enjoyed every right. this will remain my favorite restaurant!
(4)
Heather G.
I'll get the negative out of the way first: if you're not at a booth, then you're packed like sardines into narrow, crowded tables, practically knocking elbows with your neighbors. You can end up waiting a while for a table unless you go well out of the normal rush hours, and there aren't a lot of places to wait. As is to be expected from the packed tables and the wait, this is a rather noisy restaurant. Also, this is definitely not a cheap place to eat. That said, I do love going here once in a while as a treat. Whether you're in T-shirt and jeans or a dress/suit, you won't feel out of place. The decor is kinda fun, and the waitstaff are friendly and attentive. The menu has an extremely wide variety of drinks, eats, and desserts, so no matter what your tastes you're likely to find something here. The avocado eggrolls are a fave, along with the sweet corn tamale cakes. There's pizza, pasta, burgers, salads, sandwiches, and just about everything in between. My favorite part of the menu, however, is the "small plates." If you like variety, get a bunch of these to share around the table. From mini crab cake bites, to stuffed mushrooms, to some delicious salads and crunchy fried things, there's a wonderful array of delicious little foods. Also, if you have a small appetite (most of their portions are huge!) then this is a nice way to not overstuff yourself. As nice as the cheesecakes are, I rarely get one for dessert here. They make fantastic milkshakes with a touch of liqueur in them that are just wonderful, in all sorts of flavors (the flying gorilla is one of my faves, if I'm remembering the name right). They also have some very nice fruit smoothies. If you come here for cheesecake, though, they have an amazing variety of delicious flavors. Whenever I do get cheesecake, I always end up having to get it to go. Everything is just so filling here! (And did I mention those huge portions?!)
(4)
Alexia L.
This location is at the Westfield Mall in the side where Nordstrom is. I like this location better than others. It may get crowded on the weekends but their service and wait staff is great. I enjoy mostly everything on their menu but really like their Skinnylicious Menu for those who want to watch their weight or calorie intake. There are dozens of choices that are out of this world and the prices are reasonable.
(4)
Kristina G.
Delicious food ! And good service ! Favorite spot when I am at the mall!
(5)
A B.
I love this place, but do NOT come here on national cheesecake day...you will not get cheesecake. They ran out well before we came in, and never informed us. Very poor management. It is better to have waste than angry customers. Next time, MAKE MORE CHEESECAKE!
(4)
Jul A.
Bang bang chicken and shrimp Every time, same result , delicious.. NB.. Contains coconuts and peanuts
(5)
Donna O.
Longest wait ever. No reservations available although it says they accept them online. Besides that my family and I had an almost awesome waitress, Genie. She was energetic and definitely had personality but she was so rushed that she missed the simple things like refilling drinks, and our frantic waving trying to get her attention. Additionally the kitchen was off. The food was either too salty or had sweetness that it wasn't supposed to have. This was by far one of the worst experiences I ever had at a cheesecake factory. I will not be returning to this particular franchise. It was my send week in a row going there (trying to give them the benefit of the doubt) but the service and kitchen were even worse this time around. I'd go elsewhere.
(2)
Heather W.
I hate to give this place such a low score and honestly if I could give 2 1/2 stars I gladly would, but I couldn't give it an "A-OK" score. I went here for my Mother in laws birthday. We didn't have that long of a wait so we were happy. First thing we order is our drinks I got a georgia peach and so did MIL. I was so upset that the drinks did not taste the way they were supposed to (we have dined here before and I know how they usually taste). I told our waitress and she gave some weak excuse, didn't offer to comp it on our check or replace the drink. Management did contact me after our visit because I wrote them about the poor customer service on her part and they are sending me a gift card. Props to management for making it right. I will continue to frequent this location solely because of the manager.l The food, sadly I had a hard time choosing something, and not because it all sounded so good. I got some soup salad and a sandwich. The sandwich was good, nothing else was. DH got blazin buffalo things and he disliked them. I need to update because Misty D said they do not have a kids menu. We DID recieve a kids menu. The chicken tenders with fries were about $5-6. Cheesecake was fabulous as always, I love the chocolate mouse cheesecake!
(2)
Zoë M.
HUGE queues at reception whilst trying to get a table. We were given a bleeper and asked to wait at the bar. We got a table at the bar, in the end. It seemed as though, once there were a certain amount of people waiting, it was completely disorganised and the receptionist was somewhat overwhelmed. The portions here are huge and there's no way you'd be able to finish it. So, even though it's expensive, you get to have another meal out of it. I tried a Mojito and was not overly impressed. I'm looking for something that has brown sugar in it,with crushed mint leaves. Not sugar syrup. Far too sweet!! I will be trying other restaurants before I come back here.
(3)
Greg O.
Two raw burgers in a row. Won't be back here again. Cheesecake Factory has seen better days.
(1)
Kanani S.
I always love the Cheesecake Factory - this one was ok. The food was good and in the beginning the service seemed to be fast. Our appetizers and drinks came out fairly quickly but our main dishes took WAY too long to come out, about 30-40 minutes after our appetizers. My friend and I were put in the corner kind of hiding from the main dinning hall and pretty much forgotten about. Our meals were 2 simple pasta dishes. Our waitress was ok, she didn't seem to attentive as she walked past our table 2-3 times before finally letting us know 30 min later our food would be out shortly. The place wasn't busy so I'm not sure what happened and why our food took so long. Given the chance I'd come back just because the food is always tasty and I can't help but LOVE all their cheesecakes.
(3)
Ken M.
I came here for the first time for lunch with a good friend and professional colleague of mine (same person) for lunch. I had always heard about The Cheesecake Factory but had never stepped foot in one. I loved it. Yes, the portions are large but they really aren't as ridiculous as some people made them sound. The waitress was super friendly and knew the menu up one side and down the other. She made suggestions without being push and was quick and attentive. It's a little pricey but no more so than a lot of other restaurants. It has a very contemporary feel to it. I like it.
(4)
Misty D.
I hate to rain on everyone's love fest with this place, but puh-leese. CF is way overrated, and the food is just mediocre. We visited on Father's Day (my folks' choice). Our food was just okay... The Man had lunch portion of fish and chips (the fish was too fishy and greasy). He reported that the accompanying cole slaw was crisp but not flavorful. I opted for the lunch-sized miso salmon. It was decent, if not a little bland. Yes, the menu is extensive, but bigger is not better here. There's just a lot of food from which to choose, and I haven't had anything that has been a true stand out. Also, there is no dedicated kids' menu. I don't like that at all. I understand that the restaurant makes more moola by forcing you to buy a full-sized item for your little one (and sure, you can take the leftovers home), but still. Two bright spots from lunch: the iced tea was GREAT! Sure, it's just regular, unsweetened tea, but it was strong, and clearly fresh-brewed. We had a coupon for a free slice of cheesecake, and The Man and I shared one that was featured for the day. It was a cross between regular cheesecake and pineapple upside-down cake (the cake part was on the top and bottom with cheesecake in the middle--yum!). I won't seek this place out, but if my folks suggest it, I guess that we'll grudgingly trudge along.
(2)
Geoff E.
5 stars and here's why. It's a chain and probably the best one America has to offer. I happen to frequent this one so it gets my vote. But find another chain family estaurant that has that level of pricing, service and food...can't be done. The menu is huge, everything is well made and fresh, the pricing is fair, and the desserts are rediculous. I especially like the burgers, avocado eggrolls and red velvet cheesecake. But this is like a diner on steriods. If this was some neighborhood joint with 1 location, I think it would be a lot more popular than 3.5 stars. I think it just gets a bad wrap for being a chain.
(5)
Laura G.
Yup, I gave it 5 stars. On my last visit everything was exceptional except for the temperature of the restaurant. Bring your sweaters! The service was great. I wish I could remember our waitresses name because she was prompt, friendly, knowledgeable and kept our drinks filled to the brim. Now we didn't order anything fancy, but our food was great too. I had a grilled cheese (monster-sized, of course) with a side salad and my hubby had a lunch pizza with a caesar salad. I hate to see how big the dinner sized pizza was considering he boxed up four pieces of this lunch one. I'm going to have a hard time not ordering the grilled cheese every time I go back because it was really delicious. For dessert we shared a slice of cookie dough cheesecake. AH-mazing! Worth every calorie. I also recommend the 30th anniversary cheesecake which is basically layers of fudge cake and cheesecake. To die for! Our trick to being content with our CF visits? Don't go on the weekends.
(5)
Jasmin H.
Other than the fact our waitress was flirting with my date (almost made me bump it down a star, that ish pissed me off, requested a new waitress), it was an overall acceptable dining experience. Sometimes the menu is overwhelming (lots of varieties of chicken dishes that overlap at times) but the portions are always huge. No major complaints.
(3)
Ma-e M.
I know Cheesecake Factory but I never had it before. I heard good reviews from colleagues. It's my first time and I had a great time. The restaurant's interior design theme is really nice and the food is fantastic. I disagree with below 3 stars ratings of others here. They are way out of their mind. I could not agree more with Geoff E.'s review. It's crowded but the wait staffs were able to deliver our group's food on time with friendliness. The food is enormous for lunch portion and price is affordable! And best part of all, the food tastes delicious. You are seating in a dreamland but this fairy tale is true and not ending.
(4)
Ria H.
I haven't sat in to eat at this location. I been here a few times just to get a cheesecake to go. When you order a whole cheesecake, it will be hard as a rock. You need to let it sit out for at least 4-6 hours before it starts to soften.This location is very crowded but the pick up section has fast service.
(4)
Jennic M.
2.5 Went to Cheesecake Factory yesterday with a $50 gift card left over from the holidays. I have only been to Cheesecake one other time since I am not a huge fan of chain restaurants. The good: -Cheap happy hour prices. Lots and lots of junk food to choose from for $5 or less. -Cheesecake! The average: -Taste and quality of food. -Mixed drinks (we had the margarita and cosmopolitan, both were just ok). The bad: -The icky indigestion you feel after eating greasy, fried food. Overall, I can see Cheesecake Factory being a good place for people who enjoy chain restaurants or who are mall shopping and want a bite to eat. But I don't see myself going again.
(2)
Stacy R.
Met a group of friends for dinner last night. The food was like always, amazing! I love the herb crusted salmon. I also had 2 Grey Goose martinis and a piece of pumpkin cheesecake. Both of the seasonal pumpkin cheesecakes are wonderful!
(4)
Robin L.
This was a second visit and the first was better and rated 4 stars. The hostess was very nice and friendly. Waitress was pleasant and efficient. When we were seated, there were no napkins. The bread plates had something on them. My daughter's water glass had something floating in it. I would have given 1 star, but I do love the Cheesecake factory and I will let past experiences at various locations bump up the rating. Our waitress replaced and apologized with a smile. I had lettuce wraps and OMG they were good and MESSY!!! The waitress gave me a warm, damp cloth to clean up with and that was so much nicer than those little packaged wipie things. My daughter had the jambalaya and she said it was very good. The cheesecake was good but I kinda of don't care for the cake inside of the cheesecake, so I am going to make sure not to get this next time. I had the Reese's cheesecake. Daughter had the Red Velvet Cheesecake and said it was really good.
(3)
Chandler L.
It was ok. The corn fritter appetizer was great. Our server was a great guy. The Cheesecake's were great. The three stars are for the entree. The menu was way to large and the entree suffered for it. Smaller menu better quality, jeez don't they watch the Food Network...
(3)
Rebecca F.
Hubby and I love this place. It's one of the few chains I'll give 4 stars to. We love the selection of food, although it makes it very difficult to decide on an entree. The portions are hefty, and the prices are very reasonable. The service is always very good. Always make sure to save room for cheesecake. My favorite is the Godiva chocolate! My one complaint is the long lines and wait to get in. This is not their fault, of course... they're very popular! The best time to go is around 5pm for dinner. One funny thing happened at our latest visit. Right now, they're featuring a peanut butter cup layer cake/cheesecake. 2 people would be hard pressed to eat 1 piece of it. For every slice they sell, the Cheesecake Factory will donate $1 to the hungry. This is a very disturbing way to give $1 to the hungry, IMHO!
(4)
Kaitlyn C.
I love this restaurant. I have been to this location many many times and it never dissapoints. The only complaint I can have about this place is depending on what time you get there the wait can be very very long but thats out of the restaurants control. I always order the Ahi Carpacio as an appetizer. It's always so fresh and delicious! Its the best choice they have. I highly recommend trying it! As a meal I love there skinnylicious Cesar salad. You wouldn't even know its healthy! It has a ton of flavor! Of course there bread is delicous, especially the sweet brown one. I rarely ever actually get cheesecake here but when I do its great as well. The service is always top-notch and the servers are always friendly. I love this place! Definitely and staple restaurant!
(5)
Brian M.
I have been to many Cheescake's but I've only been to this one once. The service was borderline poor. I had the same empty glass of water for about 45 minutes, even after asking for more. In addition to my forgotten glass the servers (we had a party of 10) consistently forgot my parties orders. I don't mean they came back and asked what was ordered again. They simply did not come back. The food, of course, was great. I ordered the Thai lettuce wraps which consists of chicken, carrots, bean sprouts, and a few other ingredients that you wrap in a huge lettuce leaf. The dish also comes with three sauces that really make this meal great! I also got the sliders which were a little under cooked but good none the less.
(3)
Igor B.
We had a good dinner here, and the service was good. Like many chain restaurants, not big on atmosphere, in spite of the fancy decor. It's a cavernous place, like a factory, and apparently quite popular. Reminds me of the glorified New Jersey diners I can remember, but much, much better. A very extensive menu, and they seem to do it all well. Good selection of cheesecakes for dessert, of course. I'm curious about trying some of their other menu items, to get a better idea of how well this restaurant's seemingly well-developed system really works, and how the various other cuisines on the menu come out.
(3)
Debbie S.
I love love love this place! It's a very beautifully constructed restaurant that looks very classy on this inside. I have been there a couple of times and each time, I was not disappointed, the food there is excellent, form the appetizers to the entrees, to the specialty drinks, and ahh yes the deserts, aka cheesecake!! Great service, great food, it's definitely worth the trip, and I will keep coming back for sure :) I would be happy to get and give gift cards to this place, because they do not disappoint :)
(5)
John K.
We Made Her Day **************************************************Â************************** Our server, Leslie B., was a smiling blonde, on the younger side of "a woman of a certain age." The adjacent booth was getting a lot of attention from her, birthday cake for a young boy with servers singing. When Leslie sat down in the booth and posed for a picture with the lad, it became obvious that there was a close connection. The little guy was her son. As we were about to leave, my wife nodded to the adults with the birthday boy and asked Leslie f they were the grandparents. Leslie collapsed into our booth in a fit of laughter and whispered in wife's ear, "That's my ex and his girlfriend." I imagine that she'll be using that to needle him during their next encounter. Darling wife's salmon was a little underdone. My chicken enchiladas were just okay. Cheesecake Factory is still holding at 3 stars.
(3)
Jesus J.
Even though Cheesecake Factory is a chain, it's one of the best chains out there. The Annapolis location has good service, friendly staff, and delicious food. The environment is fairly large with high ceilings - nice atmosphere. The menu is vast and provides a huge selection of different types of food ranging from Italian to Mediterranean to American. Also, it's a great place if you're in the mood for pasta as there is a large selection of delicious pastas. I recommend the crusted chicken romano. Try the strawberry lemonade as well. It's expensive (at about $5), but it's the best strawberry lemonade I've had and includes free refills. When it comes to dessert, Cheesecake Factory is the apex of this category. There are many, many different cheesecake flavors with varying "heaviness" (i.e. some cheesecakes are light and fluffy and some are heavy and topped with fudge and peanut butter). There are other types of desserts if you're not a cheesecake kind of person. The restaurant also brews great coffee. Expect extremely large portions (even the lunch portions can be large). You will definitely get your money's worth. The cheesecakes are sliced in a generous portions as well.
(4)
Rob H.
Awesome decor and good food! We had six in our party and everyone's food was delicious! My herb crusted salmon was excellent and had a lot of flavor, going along with fresh asparagus and washing it down with a Mojito. The desserts are decadent as well. Will be back soon!
(5)
Gregory P.
They do a very good job at a lot of things .... Don't sleep on the breakfast and the meatloaf is to die for !!!!
(4)
Kay S.
I don't get the hype about this place The food is incredibly bland. The menu is too large it's like they're the Jack of all trades, masters of non( well the cheesecake is pretty darn good). A smaller menu would help them tremendously, at least then they would be able to focus on the dishes they do well not sure what those dishes are but you get my drift.
(2)
Ashley D.
This place has always had fabulous service and that was the only thing that saved my most recent meal here. The Garlic Noodles entree was horrible. The waitress informed me that it normally comes with bone-in chicken (huge bonus points for her) unfortunately I did not take the hint that this is probably not the best item on the menu. First of all, I'm surprised that the description in the menu does not inform you that it includes bone-in chicken, which I feel is an important distinction. I took her up on her offer to switch it to boneless chicken offer which worked very well but it was the vegetables that were included with the dish and the overall mediocrity of it that appalled me. I was expecting zucchini and tomatoes and fresh asparagus but instead received decent tomatoes, some rubbery eggplant, and asparagus that were as tough as tree limbs. I now feel that I can no longer order pasta dishes with vegetables from here and expect to get high quality, fresh vegetables. This was extremely disappointing because up until this point I thought much higher of Cheesecake Factory food. Their saving graces are their amazing cheesecake, good service and fabulously convenient location next to the Annapolis Mall. Its too bad Cheesecake Factory can't focus on doing several entrees well like most restaurants instead of five million where the only indicators of bombs is things like "our most popular pasta/chicken dish". I think the novelty of their long menus has kinda worn off. I guess I should have known better than to think that their famously long menu actually contains dishes of equal quality. I have really enjoyed all dishes I've gotten from here previously and am very disappointed with my most recent experience. Also, their mojitos are too expensive for the quality.
(2)
Ryan R.
Regardless of what some people say about this restaurant chain and that it is overpriced and way toooo many items on the menu (it's like 15 pages) ... I have always loved the Cheesecake Factory! I love the variety of food they offer, array of drinks and flavored ice teas and I have never had a bad experience with the staff. I happen to be out in Annapolis and it was 2:30pm ... I was starving and I happen to come across CF by accident. I have always had an affinity for their salads and so again, I delved in and had their appetizer salad ... French Country Salad comprised of mixed greens, grilled asparagus, fresh beets, goat cheese, candied pecans and vinaigrette. I am a sucker for goat cheese and would eat it three times a day if I could. This is one of the best salads they have on the menu and one of the best I have ever had hands down. The size was perfect and exactly what I needed along with 2 glasses of ice-tea, which was refilled promptly with just the right amount of ice. Our server was excellent and attentive and suggested lunch specials and provided insight into what her favorite items were along with what are most frequently ordered. Our experience couldn't have been better and next time I'm in town I will definitely be stopping in.
(4)
Chrissiiee J.
Love their strawberry martini a little expensive but when you watch them make it it's worth the money. The appetizers are yummy and a good buy. I had the chicken pot stickers which was filling for an appetizer. Overall It one of my favorites for happy hour
(4)
Janet K.
I don't get why everyone is so crazy about this place. Sure, if you are a fan of 3 million varieties of cheesecake, it makes sense, but for the food, service, etc. it is purely so-so in my opinion. The waiter--as sweet as he could be--had no clue about the food and could not answer any of my questions. Obviously training is not a top priority here. Then they did not have the condiments we requested to go with the foods we ordered. The pasta had so little sauce on it that we had to take most of it home to "doctor" The pizza was inferior to what is available around the corner at the California Kitchen. The brioche bun advertised for the hamburger turned out to be a sesame roll--did they think we wouldn't notice?? And the hamburger itself was just fair. French fries were cold. Plus I have a personal issue with coffee being served in glass. On the positive side, it is bright, clean, bustling, and decorated in a funky fun style. I won't be hurrying back any time soon, though...
(2)
Kristy B.
I haven't eaten at a cheesecake factory in YEARS! My neighbors took me out for a farewell lunch (we're moving this week) and we all enjoyed ourselves. The menu is as extensive as I remember (there were several comments about it being a bit TOO long). We ordered the Avocado Eggroll appetizer; if you love avocado, you must try them - they rock! For my entree I ordered the spicy ahi tuna tempura roll. It was pretty good, but it wasn't spicy and the rare ahi was fully cooked, although it was still enjoyable. I also had a bowl of edamame on the side...yum. Everyone else also seemed to enjoy their food, although no one was jumping up and down over anything. I would probably rate this only three stars, but the eggrolls were yummy enough to make me want to go back again and again. This is a new location that just opened up in the last few weeks. The service was good, and the only hiccup was that the appetizer came out at the same time as the entrees. Aside from that, drinks were filled quicky and repeatedly, and the entire staff was friendly.
(4)
Kellie S.
I love cheesecake factory, so I was so excited when they opened one in annapolis that is more easily accessible then the one in baltimore at the inner harbor. I have only ate there a handful of times but since the new one opened I am sure to be a regular. I had a wonderful experience, everything is nice and new, the service is very friendly and accomadating. I had the nachos as an appetizer they were splendid even just for some chips and sour cream/salsa/jalepenos. What made them so wonderful is the fact that no chips were lonely, the cheese was spread out and not all in one soggy chip. The beers are also a good price, I was enjoying 22 ounce blue moons for a little over $6.00. The menu is so big that i suggest if you have to wait for a table to begin deciding on what you would like. It took me a half hour, I chose the chicken Madiera, which I do not know if it is a common dish or one they made up but it was delicious. Sizzling chicken with melted mozerella on covering it with asparagus and lots of mushrooms on top, with a mushroom sauce. The side dish was garlic mashed potatoes that remind me a lot of outbacks (so of course that was yummy!!) The portions are enormous so be prepared to bring some home for lunch the next day. They also give you complimentary bread (two different kinds) which is always nice. I was so full that I could not enjoy the fifty kinds of cheesecakes they have to offer. I definitly recommend this place for its service, food, and reasonable prices for the portion of food you recieve. Enjoy!!!
(5)
John D.
Wow. Where to begin? Well, we decided to eat here on a Saturday night to celebrate my birthday. We got there at 5pm to avoid the crowds and the wait was only 20 mins. To be fair, our hostess that seated us was lovely and thanked us for being patient. But it was all downhill from there. Our waitress came promptly for our drink orders. The women ordered drinks off of the drink menu, but when the guys attempted to order drinks and specify brand names - the waitress's jaw dropped and she started stumbling, attempting to write down what we were telling her on her note pad. I don't think a "dirty Bombay martini" is too complicated. Interesting side note is that the restaurant's martini menu only has vodka martinis and not a single gin martini, which is really the true alcohol of martinis. Anyhow, about 15 mins later, I inquired about our drinks and she assured me that they were coming soon. Well, after a total of about 20 mins we got our drinks. The dirty martini was supposed to come with bleu cheese olives, but it didn't, and my friend's drink was not mixed well either. I sent mine back and asked for something simpler, like a gin and tonic. To the restaurant's credit, a seasoned bar tender came over, sat down at our table and apologized for the inexperienced wait staff and asked what I really wanted. I had guessed that our waitress was on her first or second night. Turns out she did admit it was her second night. So we ordered one appetizer to share - - and it took about 30 minutes to come out. While we were eating it, I predicted that our dinners would be out any second now. Sure enough, entrees came out 3 minutes after our appetizer. Meanwhile, one of the ladies ordered another drink -- which took about 10 mins to get. The waitress came back and said something about how she didn't realize that you ordered drinks on the right side of the bar, but were supposed to pick them up on the left side!! I ordered another drink a few minutes later - - after about 10 mins I asked about it - - she said the order for the drink slipped down between the glasses at the bar and apologized for about the tenth time. Entrees - overall the food was fairly good, though the french fries were room temperature and my brocoli was actually a bit cold. The manager heard we were not happy and came over and took the appetizers off of our bill - - nice gesture, but one appetizer, big deal. We were as patient as could be.. but I can tolerate one or two screw ups... but this meal was one screw up after another. The waitress was actually crying, and we were not being rude to her. She was a nice young girl, but it was out of control. Bottom line - - I mostly blame the restaurant's management for letting a new waitress wait on tables on her second night, on a Saturday, with what appears to be very little training. The food timing was terrible - maybe she put the orders in late, who knows. Wait staff should be trained on some basic bar stuff - - rocks, up, brand names, etc. I've had some good experiences at other Cheesecake Factories around the country, but this one will never see me again.
(1)
kathy p.
To me cheese cake factory is a great place to dine for both lunch and dinner. The atmosphere is great and the food is delicious. But I do have to admit the price is a little over price. i had their special one-time and I feel rip off. It was call dynamic shrimp it is 4 jumbo shrimp cut in half and fried and it was served with spicy mayo. That dish costs 8.95 for 4 shrimps. Lol. But their kids menu is decent
(3)
Veronica L.
My boyfriend was in the mood for cheesecake, so off we were to the Cheesecake Factory. We were greeted right and sat down right away. The place was pretty packed for 9pm on a Wednesday night. We had only gone in for desert but as soon as I walked in, I felt like I wanted actual food as well. My boyfriend didn't want any so sharing an appetizer was out, but in their menu, they have a whole page of small plates and snacks, priced between $4-7. I ordered crispy artichoke hearts and spicy chicken samosas, plus a caramel macchiato (I actually wanted a lemonade but it was $4! Too much in my opinion) Both small dishes came with sauces and were actually decent in portion for what it was. I also ended up getting a coconut chocolate cheesecake and my boyfriend got a regular chocolate cheesecake. Everything was really good and actually I didn't finish anything I ordered, so I got it all wrapped up (they do it in the back for you). Our server was Matthew and I thought he was friendly and quick.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch, Lunch, Dinner, Dessert Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Jimmy P.
Great Service! Great Food! I always enjoy my trips to Annapolis so I can visit this Cheesecake Factory. The meals are huge, so plan on coming hungry or taking some leftovers home. Remember to save room for the Cheesecake! Perfect spot to meet friends for lunch or dinner.
(4)Michelle W.
I love this place I have a great server every time I come and I have zero complaints at all the server was so nice he can't wait for us to come back for somebody else's birthday we also treat him pretty good They do tend to get a little busy at times and your server will have a lot of tables but the person we had today tried his best and was so friendly and that matters a lot to me I definitely recommend this place and will keep coming back
(5)Anna V.
Went for lunch and enjoyed the salmon roll on top of purple cabbage. It was very good. The Alfredo was okay. I especially love their cheesecakes. I like their strawberry lemonade!! My fav is the strawberry cheesecake and pineapple upside down. We always order them for birthdays.
(4)Kristin H.
This is my least favorite CF location. It's too small and nobody can get phone service. Waitstaff is kind, but always seems to have too many table to keep up. The cheescake is always amazing! Most of the time so is the food. that is until they took my favorite dish off the menu :-( i live for the bbq salmon with succotash and mashed potatoes. My entire heart was broken when i found it gone. Do better Cheesecake Factory...do better.
(3)Rae M.
For some odd reason, I've never been a big fan of The Cheesecake Factory. I don't eat cheesecake, so coming here never really impressed me. Other than the star, cheesecake, I never knew what they specialize in. The menu is 20 pages long and usually when I order something, I never come out satisfied with the food I ordered. That's probably why I haven't been here in years. Well, this time was different, I came with a party of 4 and we had stellar service. Our server, Elizabeth, went well above the call of duty for us. She even brought us to-go cups of strawberry lemonade when we were leaving, without us even thinking to ask her. She threw out a few suggestions for us and gave us her personal opinion on a couple of food options. We couldn't have asked for a better server. We ordered the fried mac and cheese for an appetizer and they were phenomenal! I'm upset it was only four on the plate, so I only ate one. SIGH! I ordered a basil and chicken pasta dish that was really good. Everyone else ordered cheesecake and I ordered a few slices to take home to my parents and they enjoyed it. Apparently, it's the best cheesecake around. Finally! I was able to order a few dishes that I actually enjoyed enough to come back. I even peeped several other dishes that were new to me, that I wouldn't mind trying in the future. Excellent visit!
(5)Sharon C.
Stopped by this location in Annapolis pretty late in the evening so the wait time was a non-factor. Decided to sit at the bar and to my surprise there was no one minding the bar. So I scooted off to wash my hands and came back and still no one there. I'm guessing since it was a thin crowd and one of the servers had enough time to watch at least ten minutes of the game that eventually someone would surface. The bartender came back (I guess from a break) and she was pleasant and helpful in her suggestions for late night noshing. I wanted fish but didn't want to be overly full since it was after 8p. I got the catfish, mashed red potatoes, corn and green beans. I immediately knew that I'd be eating the other half of this for lunch the next day. One thing about Cheesecake Factory is that the portions are generous. My food was delivered without any complaints and the bartender was spot on in her customer service. I know for sure I'll be back for some more cheesecake and to try to navigate through their vast menu.
(3)Gary A.
Always a fun atmosphere, we actually prefer to come for a late lunch and not suffer the crowds and waiting for a table. Today we had a nice lunch with another couple from DC. Service was great, and our burgers and pastas were spot on. Our only beef, why so cold with the ac every time we come here? Brrrrrrr.... -Enjoy
(3)Crystal H.
So the Cheesecake Factory will always be a nice place to go. But this was my daughter's first time where she could make her own choices. We went in on a Friday evening before 5 pm. There was about a 15 minute wait to be seated and it seemed to fly right by. We were seated and greeted by a very nice server. She took our orders and even recommended a few items for my very picky 5 year old. My daughter went with her go to chicken tenders and french fries. I on the other hand had the catfish platter. All of which were very good!! I enjoyed every morsel of my food. This place is nice as always; you know what to expect when you go here. I will definitely venture again. Besides ,I didn't get an cheesecake this time, so I will definitely go back.
(4)Hope L.
I ended up here after craving Oreo Cheesecake. Initially I planned to sit down and have dinner but my timing was horrible. I went on a weekend in the evening and it was packed to wall with people. The wait was 40 minutes long so I decided to order to go. Of course I ordered my cheesecake and I decided to get the herb crusted salmon. Waited about a good 20 min and my food was ready. My cashier was very friendly and even shared a fun fact about Cheesecake Factory that I didn't know which is they change there menu every 6 months based upon how the dishes do. If people don't like certain dishes they take it off the menu. They also have seasonal dishes which I think is always a plus for restaurant. I have been going to cheesecake factory for years and the salmon is ALWAYS on point! Mashed Potatoes and Spinach was yummy too. My spinach wasn't overcooked and was cooked to perfection. Mashed Potatoes were good as usual; not to "whippy", not to "chunky". Next time I go I will be prepared to wait for a table or call ahead and pick up. Either way it's worth it!
(5)Joseph C.
I ate here over the weekend. I love this chain and its novel-length menu, but my number one recommendation for every restaurant I've ever reviewed is to only go in their off-hours. For any Cheesecake Factory attached to a mall (which has been all of the ones i've ever been to), this means steer clear of Fridays-Sundays. Only go between 2pm-4pm Monday through Thursday. We came at about 3pm on a Sunday, and wrongly assumed that at such an odd hour, it wouldn't matter that it was still technically the weekend. Our wait was only about 15 minutes, but the hostess hadn't asked us how many were in our party; she saw two of us while our third was on a phone call outside, and assumed two. So when our pager went off as a table for 2 had opened up, they crammed us into the section of a different waitress who was already in the weeds. She was friendly, but it was almost fifteen minutes after being seated that we finally got our drinks; in fact our bar drinks were delivered by a bartender before I got my iced tea. My empty glass sat for more than five minutes at a time throughout the meal. I asked a food runner to bring me a refill, and her response clearly reflected that she was either new or also in the weeds herself: "I got other things to do." I'm a prior food service man, so I understand that food runners are supposed to take stuff from the expediter and get it to the tables, and aren't the ones you ask for sides of mayo or to put in another appetizer order, but she COULD have gotten my refill as we were seated right next to the server station. I could've poured it myself if I wanted to break from propriety. The food was as good as any other time I've eaten there, with one exception. I am a fond admirer of appetizers that wrap foods in other foods and fry them; my favorite here is Tex-Mex Eggrolls. I had to wonder if these hadn't been properly wrapped (assuming they wrap them in-house), because even after they had been brought to the table, I bit into my third one or so and was greeted with scalding hot oil on the inside of the egg roll. When they were fried, a good amount of deep-fry oil must have gotten trapped inside and remained boiling hot even ten minutes after coming out of the fryer. I will still order them every time I go here, but shame on you fry cook! My enchiladas were delicious. Not as good as I make at home, but for the convenience and price, they will keep me from ever having to make them. One of my dining companions got the Shrimp Gumbo over rice and cleaned his plate. I can't remember what my other companion got, but she talked us into NOT getting cheesecake for dessert, in lieu of carrot cake. I kid you not, carrot cake!! Get the cheesecake, America.
(4)Rob B.
I am not sure what's happening to the Cheesecake Factory. We dined here at noon on Friday and again tonight Tuesday at the bar at 6:30. The decor still nice the food as expected and the servers, if you can get one, nice. There seems to be such a cut back in staff that dining there is not only painful for the patron but for the servers as well. Tonight one lone very sweet girl bartender could just not keep up, and no single person could. Clearly under staffed I don't know how she could keep a smile as the tickets eventually drowned her. At 7 the manager finally helped out. It was a painful unnecessary example of poor staffing. Our Friday lunch, another mistake took well over an hour from ordering to getting the check. Hope they don't dock me at work.
(2)Cat W.
Our waitress chartered me an extra 50$ for no reason. I guess she just thought she deserved a 50$ tip. I only ordered 2 things and was charged 90$ instead of 40$
(1)Jenny C.
This place is very loud, hence the 3 Star rating. The food is usually tasty, large portions and good service. I wish people would quiet down. Fried shrimp platter is very good. They have carry out service. There are several parking places reserved out front.
(3)Joanna T.
Not a huge fan of CCF - but I end up at them regularly as the people I work with CANNOT resist the allure of a 300-page menu. This location is pretty standard in terms of decor but needs a bit of TLC - our table was delaminating which kind of grosses me out thinking about bacteria living in the substrait of the table. Anyway....unlike most CCF's, we weren't made to wait for a table (no matter how many empty tables there are they always make you wait, just like Olive Garden) and our service was fast, efficient and friendly. I do like that they have a fairly big selection of "healthier" choices but you still need to be sensible. Ordering a "under 500 calorie" app plus a "under 600 calorie" entree still equals a lot of calories. They don't post individual calorie counts per item so you just have to guess that the turkey burger is better for you than the "healthy taco plate". Speaking of my turkey burger, it looked like it might have been hand formed & the taste was above average. Sadly, the side salad was super gritty (like the greens were dirty) and had a lot if wilty, yucky looking bits. CCF does serve up some superior iced tea - 3 choices, in fact & all unsweetened. Overall, this location = better than the average CCF.
(3)Dave Williams W.
Great food, very clean and excellent waitress! Love this place. Would recommend the cajun shrimp & chicken jambalaya & spring rolls.
(4)Steve G.
Service always good, excellent. Food always good, very good, but not excellent, big portion of less costly item such as meat loaf, pasta, etc.. Cheesecakes are just decadent. Regular coffee $3.50, club soda $2.25 Lemonade $5 I just don't like to be ripped off. I just love the decor, and go there once, twice a year. 3 1/2 stars for me.
(3)John O.
I always like to go to the Cheesecake Factory when in Annapolis. Today was no exception. I always expect great food and service here, and today, it was especially good !!! I ordered the Spicy Cashew Chicken, and it was great. Nothing to complain about. My wife ordered the lunch meatloaf with corn and mashed potatoes. Since she isn't a mushroom fan, sh didn't want the mushroom sauce that came with it. Our server recommended a different sauce that the use for their steak medallions. That was a great recommendation, because it went well with the meatloaf. Speaking of service, our server Ryan B. Was awesome. He was very attentive but not annoying. He kept the drinks full and was very helpful. Hope to have him as a server again. He was awesome !!!! Overall, this was the best visit to the CF that I've had in years. Well done folks !!!!
(5)Nicolas B.
I've dined here before and the service was so terrible it took me a while to come back. But I'm glad I did. I was there this past Thursday for lunch and had a server named Lindsay, she was so awesome. Next time I go back I'm definitely asking to be in her section, and you should too. She never let my drink get near empty (refilled my glass 5 times) she had perfect timing when greeting us, bringing us our bread/food/cheesecake and presenting the check. The food was good, as Cheesecake Factory usually is and I was very impressed by Lindsay's attentiveness and knowledge of the menu. I will be back for more!
(5)Juan A.
My Time with my wife was very good! we had a good dinner and our server kevin was really attentive and has a very good attitude of service as well!! first time at the ccf.
(5)Dawn R.
I was meeting a friend for lunch on Veterans Day.....BIG MISTAKE. This place was packed! But I only had to wait about 10 minutes to get a table (and my friend was late), so I can't complain too much. Once I was seated, the server was quick to come by and take my drink order, and was very friendly, chatting about how she preferred days that were busy like this as opposed to slow days. Once my friend arrived and we ordered, she was very accommodating to all of his special requests (yes, he's one of THOSE people), so props to her for remaining professional.....I'd have had to at least give him an eye roll and a sigh if I'd been in her shoes. As for the food, it was just OK. Which has always been the case with the Cheesecake Factory if you're NOT getting cheesecake. I got Renee's Special, which was a half sandwich, cup of soup, and small salad. I opted for the chicken salad for the sandwich, which was a mistake. The chicken salad was bland, not much flavor at all, and fell apart as soon as I picked it up. But the soup and salad were good, just nothing exciting. I won't even try to go into what my friend had......it's WAY too complicated to put in this review, but he said it was good, so I'll leave it at that. I would have given 3 stars just because the food is just OK, but the service was so good that it bumped them up a star. And on a very busy day......give that young lady a promotion!
(4)Denise W.
This by far is my favorite Cheesecake Factory out of the ones I've been to. The dishes are always consistent when I go with my family and the servers we have had are always friendly and patient. I just wish that the staff paid closer attention to what is underneath the tables and the music can be turned down a little.
(4)Erin B.
Have never had a bad meal or experience! The food is absolutely amazing. Everything taste so fresh.
(5)Tumani T.
It's true, that all good things come to an end. The menu has drastically changed. Please be aware in an effort to cut corners the company has changed some of its classics, (not in a health conscious way). I will now think twice before going to any CCF's.
(3)Darrell K.
I avoid chain restaurants. But I have to tell you, it's difficult to avoid this one. Good selection. Excellent quality and let's face it, great cheesecakes, especially the Red Velvet Cheesecake. This restaurant is popular and it always seems that you have to wait forever, only because it is forever. Friendly staff and nice decor.
(3)Scott E.
My girlfriend and I went here a week ago, and we had a great experience overall. Pros: Great waitress, very friendly and polite, and we joked around with her quite a bit Food came out quickly Decor is great as always, and there was no wait on a Friday night Generally good food: particularly mac and cheese / the cheesecake Cons: We got some of the tex mex rolls, and they were good but not great we also got the spinach dip and the chips were a bit stale, and the dip itself wasn't very tasty This is one of our favorite Cheesecake factory's, and they really are a testament to a smooth, efficient, delicious chain restaurant!
(4)Abigail A.
I didn't love my experience here last night. It was extremely loud and the waitress even seemed frustrated at the fact that they ran out of all of their fish. How do they run out of fish knowing how busy their weekends are? I couldn't get any of the dishes I really wanted and was forced to pick a chicken dish which was ok except for tasting overly greasy. I was really disappointed.
(2)Erica C.
Love the cheesecake but the food is over rated...why I decided to get a chicken enchilada at The Cheesecake Factory...I don't know. It was a huge err in judgement...worst thing I have eaten in really long time. Thank goodness the Red Velvet cheesecake made an appearance and cleared up the misunderstanding occurring between my brain and taste buds. I probably won't return to this location as I feel the one at Arundel has better quality food.
(2)Robert K.
Had lunch today. Valerie was our server the last two times and she is great. The lettuce taco apps were not only great but very ample. Our Salman Genovese was absolutely fantastic. CKF is a major chain but their menu is vast with great choices. Their lunch menu is much cheaper and tastes great. The place is packed,we sit in, the bar, and really love it. Tip,propellants jerks and hog bar stools for their coats and pocket books so make sure to make them move their stuff. This place is expertly managed and very professional, I know folks prefer the little Annapolis Gucci places but CKF beats them. Go now!!!!!
(5)Laseandia H.
Christy was the BEST waitress I've ever had here... Service with a Smile & she met all our needs. Please ask for her... She's here til 10pm or close today
(5)Christine C.
I love my Cheesecake Factory. Sometimes they are very busy but if you are smart, you need to go in early for an early dinner so you get seated pretty quickly. They are super busy and I think they over task the wait staff sometimes (seems there is a bunch of little mistakes - having to ask for refills etc). But it's not that bad. When they are not busy they are excellent. They have an outside seating area I like and the bathrooms are TOO DARK! I wish they would have more lighting in there. When there is a big line I recommend sitting in the bar area - it's open seating. We usually get a seat here when it's too busy and we don't want to wait (even with the kids). There's TV in the bar for those that have to watch the game. And the food is always good when I have gone. The kids menu is great and they also have a "lighter side" menu with all the healthier options in one place. Food is great, the cheesecake is great - we usually take one to go. My preference is for the Banana one... YUM.!
(4)Courtney K.
Bottom Line: It is your typical Cheesecake Factory. In a Few Words: Drinks: Full bar for boozers, huge sodas and iced teas for thirsty souls Food: Ridiculously huge menu, surprisingly fresh Service: Average. Atmosphere: Typical CF, kinda loud and rocking' the weird motif The Details: My Mom and I went on Monday for lunch. It was so nice that we didn't have to wait as 75% or more of the tables were open. I was thankful for the huge Diet Coke that was nearly immediately delivered to me but disappointed with the stale bread that had been toasted to disguise its not-so-fresh feeling. Cheesecake Factory is notorious for its huge portions but they offer lots of items in a smaller portions on their lunch menu. Of course even those portions are big so another way to avoid the afternoon sleepies is to order from their skinnylicious menu which is items with few calories. CF is still using the same weird decor and plays some bad music which just ads to the noisy interior. Even at lunch time with the restaurant mostly empty it was a bit loud.
(4)Big L.
I've always had a great experience at this location. The food, service and drinks are always on point. I've never had a bad server or bartender. The only negative is on a few occasions the place was crowded and I had to wait. I don't mind because the wait has always proved to be worth it.
(5)Sheila s.
I have been to this Cheesecake Factory numerous times, everytime I encounter a friendly waiter, and good food. I always try new items whenever I go (trying not to be boring and order the same thing), whether I ordered steak, pasta, or a salad, it was always above average.
(4)Jen P.
I am a longtime fan of Cheesecake Factory, it's great to have one in Annapolis now. I wish I could say that I am looking forward to the crowd to die down, but with all Cheesecakes, I don't see that happening. The sweet corn tamale cakes are worth the wait!
(5)Mike L.
You could go to The Cheesecake Factory during a blizzard with an imminent nuclear missile launch and there'd still be a wait for a table! That's not a complaint, just an observation -- which, means that people like the place. It's funny. I spend what seems like a half hour going through the menu everytime I go, but I always seem to settle for one of few of the same items time and time again. I really like the Thai Lettuce Wraps -- I've been tempted to order like three plates of them and just make that my dinner. Their burgers are very good -- second best in the area in my expert opinion. Many other menu items I've tried have spanned the spectrum between good and great. It's hard to go wrong. OK, the biggest star on the menu is the first thing you select, but the last thing you eat -- DESSERT! Pack an extra vile of insulin or whatever you need to do and just have DESSERT! My biggest complaint is that I can't get AT&T cellphone service in the blasted place! I can't post a picture of my stacked burger or seven thousand calorie tower of cheesecake until I get in the car! But, if that's my only complaint, they're doing pretty well! (NOTE TO MANAGEMENT: Add WiFI and people can post to social media without talking on their phones!)
(4)Cheerio C.
We experienced poor service from one waitress, but corporate fixed the problem.... If you have problems at all, management will try to fix it and keep you as a customer...
(4)Fernando G.
I liked the food at The Cheescake Factory for what it was but it doesn't live up to the hype. First, a group of 3 and I waited for a table, which was not an issue, but when were seated our server came to our table only 3 times, to take the order, leave drinks and check without us asking. A table across was receiving more attention than ours. Second,I ordered the Jamaican black pepper shrimp with rice and mango salsa. The shrimp and mango salsa were good but It was forgettable. Third, I enjoyed and savored the Passionfruit Margarita and happy it was prepared with real tequila, Milagro not Patron, which people only buy because they're commercially told to. Fourth, I enjoyed the Godiva Cheesecake, very good! Our bill came up to $70.00, not bad at all for a table of 4. I really wish the server would have communicated with us a bit more. I hope she didnt think we weren't going to tip because we were Latinos or maybe because we were Latinos, idk. Whatever the case, I would go again to give it a second chance, I can't base my ratings on one dish so I'm rating it on the satisfaction of all four of us and to be honest it wasn't anything to go crazy about.
(2)Ana B.
Had lunch here two days ago. We ordered Salmon and broccoli. They were ok but not the best. Service was good.
(3)Shelby K.
This place gets a solid five stars plain and simple. A. Our server, Hermann, was a real sweetheart. B. That was the finest mojito I've *ever* had. Our kind server told us that his wife prefers the Cheesecake Factory mojito over the mojitos served at an actual Cuban restaurant that they frequent. Intense recommendation there! C. I absolutely love the "small bites" menu--try the beet and goats cheese salad and the ahi tuna thing! My friend tried the Chicken Madera? It. was. awesome.
(5)Joe K.
I am not really sure what's a good rating for this chain. The inside is really interesting, and set's a good mood for dining. However the table placement, and there close proximity makes dining sort of a unpleasurable experience as you're almost dining with the table next to you. This would be acceptable if it was a small tapas bar, but to hear someone comment all night about the selection of cheesecake and how good it is ( they were like 10 times older than me too) made me feel annoyed and I was just there for a quick bite. The menu is giant, which is sort of what The Cheesecake Factory is known for, their amazing selection. The chicken Marsala was excellent, and a little too much, but I did enjoy the quality of the dish and the al dente cooked pasta, which seemed fresh. Overall my experience was fair, my waiter wasn't the greatest, he seemed to be a little awkward when approaching the table and didn't check in or refill my drinks. At the end of the day its a chain, the foods decent, adequately priced for good healthy fresh dishes ( and some not so healthy, Oero cheese cake anyone? ) but is worth the time to visit 3 stars, A-ok.
(3)Kelly G.
What everyone who wants to go to this restaurant at prime time should do is: Pull up front, send in a person from your party to put your name on list + get your pager. THEN go park. Shortens the wait. Or it seems like it shortens the wait. That is not what we did. We pulled up front. Unloaded my father into his wheelchair, walked in, put our name on the list, were told it was a two hour wait, were told to come back in an hour to get a pager, and then left to go shopping. In the end, it all worked out but it just was not optimal. The food and decor here are just like every Cheesecake Factory you've ever been in (or just like any Grand Lux Cafe (Vegas) you've ever been in). The servers here are trained in the same corporate niceness as every other Cheesecake Factory or Grand Lux Cafe server you've ever been served by. And the line cooks in the back use the same techniques to dish up the same gigantic portions as every other Cheesecake factory you've ever been in. And it is good. This Cheesecake Factory is so good, it is A-OK with me!
(3)Ericka C.
Im typically not into chain restaurants but this place gets it right every time. My boyfriend bought me here for my bday which was a good choice for a rainy Monday evening.
(5)Brian P.
Honestly, when factoring in the price and often long wait, this place is really not worth it. The menu's choices seem amazing but the end product comes out bland. Their cocktails are quite watered down. Additionally, their timing is also off as they kept my two year old waiting on his basic cheese pizza while we both had our dishes. Unfortunately there wasn't anything too impressive to latch on to.
(2)Ashley M.
The CCF is The CCF - you either hate it (because the menu is too big for you) or you love it (cause I like variety). This location is clean, accessible, and the waiters I've had have all been tentative and nice. Great CCF location!
(4)Bob P.
Like most cheesecake factories their menu is expansive on this occassion I had the fried chicken sliders which is a good concept. You got sliders for everything else why not for some fried chick chick. Well the chicken was dry as hell even though you get a few toppings like (lettuce, tomatoes, pickles, etc) to go with it, when you have that dry mouf, yes mouf, that's not a good look. C.F. brought it back home with the crab balls with it being the halloween season they were the size of human eyeballs. I got six of them and they were hitting, I can't fake on them with that, the crab were lip-smacking good. And you can't go to the C.F. without getting a cheesecake I closed out my lunch with the red velvet cheesecake which is very big people. I was just looking for something to give me a nice comfortable dessert I had to spread that thing out over two days and I just got a slice but the slice is so sweet and filling. I couldn't finish it all right then and there, I just couldn't do it people. My first time at this Annapolis CF and I greatly advise going at lunch time because when we were leaving there was a group of youngsters and parents w/kids in strollers waiting to get in.
(3)Melissa R.
Went to the Annapolis CCF last night. Overall, I enjoy this restaurant. The food is good and the service is decent. My only complaint was the floors are SUPER dirty/greasy. I was afraid my Mom (who is getting older) was going to slip and fall. They really need to look at degreasing their floors or something before they end up with an injury on their hands.
(3)Tim T.
Yay! I managed to eat today at the Annapolis Cheesecake Factory! Why is this significant? Oh, glad you asked ... Two reasons really, first I only waited 4 minutes for a table and the last three times it was 45 mins+ ... And, best of all, the meal was free - my lawyer picked up the check. I'd say I could die a happy man except she's my Estate Planning lawyer. Oh, the food? Its OK. Who cares? MY LAWYER BOUGHT ME LUNCH!
(3)Michael H.
What more can you say...it is a chain, but they do an amazing job. Kudos to our server April who rocked it on such a busy Saturday evening. Tired of sticking to the usual, ventured out and tried their mahi mahi veracruz. Absolutely delicious, served over a bed of asparagus with a spicy tomato sauce, tangycapers, white (or brown) rice, and 3 jumbo large shrimp. Very fresh, and complimented our appetizer well. Avacado eggrolls, always great! ...Just wish the pumpkin cheesecake was available. Guess we'll have to wait until october.
(5)Sarah M.
I guess I can't write a new review...so this one is going to have to cover 2 visits. My friend has a strange allergy- canola oil- which is found in many things. Many of which you might not expect! The first visit, we communicated this to our server, who was very helpful and immediately asked one of the main chefs to come out personally. He came out right away and was very friendly- my friend let him know which dinner options she was most interested in, and he spent a few minutes discussing how he could make these without canola oil for her, and how he would personally make the dish himself and cook it separately to make it canola-free! We ordered and our food was out in less than 10 minutes- the chef who made it came out to check on her just a few minutes after we had started eating. He was animated and friendly, and so wanted her to enjoy her dinner without having to worry! It was a great success and she was able to enjoy her artichokes without any issues. My sliders were AAAHHHHMazing!! They were seriously fantastic and I was so happy to have ordered them- maybe because he made them too, so they were as hot, fresh, and delicious as could be? In any case, they were awesome! The second visit, I came back with the same friend. We asked for that chef again, but he wasn't working, so the server offered to ask another chef. I can't remember his name, but he was a very tall black man, who came up to us smiling and very charming. Again, he listened to her concerns, but not knowing exactly how his colleague had prepared her artichokes last time, he offered a few different options that all sounded good. He had a lot of ideas! We told him that we love Food Network and that he was welcome to experiment if he wanted to and "go all Food Network on us," because we were sure she'd love whatever he brought out. He seemed so excited to have the freedom to make what he wanted! Her artichokes again, were super delicious. He came out a few minutes later, hesitant and hoping that she'd loved them. When she told him how delicious they were, he was beaming! Apparently, he hasn't been able to have that much fun in the kitchen (at work) since culinary school! It was a great experience, both times, and I'm convinced that of all the CCFs in the area, this is the one that sets the standard. I've only had one negative experience here and I spoke with the manager when it happened, The rest of the time, we have really been well taken care of, and we will definitely return! The only suggestion I have is that they somehow put in a microcell or something, because there is nearly no cell signal inside the restaurant. Which is fine... unless you're using the mall's free childcare option to enjoy a bite to eat sans children. They couldn't get ahold of my friend, because we were dining inside CCF and the line wouldn't go through when her child was crying and they needed her to come pick him up. But that's a minor thing!
(5)Kam K.
we arrived & the wait time was about 15 minutes & that was pretty good for a sunday! our waitress was Lauren & she was so friendly & patient! i loved her energy! the food was great! i ordered buffalo blast for my appetizer & fish tacos for my entree. i normally get the red velvet cheesecake but i decided to try the banana one & it was soooo good! Lauren said it would taste like banana pudding and she was right! i enjoyed every right. this will remain my favorite restaurant!
(4)Heather G.
I'll get the negative out of the way first: if you're not at a booth, then you're packed like sardines into narrow, crowded tables, practically knocking elbows with your neighbors. You can end up waiting a while for a table unless you go well out of the normal rush hours, and there aren't a lot of places to wait. As is to be expected from the packed tables and the wait, this is a rather noisy restaurant. Also, this is definitely not a cheap place to eat. That said, I do love going here once in a while as a treat. Whether you're in T-shirt and jeans or a dress/suit, you won't feel out of place. The decor is kinda fun, and the waitstaff are friendly and attentive. The menu has an extremely wide variety of drinks, eats, and desserts, so no matter what your tastes you're likely to find something here. The avocado eggrolls are a fave, along with the sweet corn tamale cakes. There's pizza, pasta, burgers, salads, sandwiches, and just about everything in between. My favorite part of the menu, however, is the "small plates." If you like variety, get a bunch of these to share around the table. From mini crab cake bites, to stuffed mushrooms, to some delicious salads and crunchy fried things, there's a wonderful array of delicious little foods. Also, if you have a small appetite (most of their portions are huge!) then this is a nice way to not overstuff yourself. As nice as the cheesecakes are, I rarely get one for dessert here. They make fantastic milkshakes with a touch of liqueur in them that are just wonderful, in all sorts of flavors (the flying gorilla is one of my faves, if I'm remembering the name right). They also have some very nice fruit smoothies. If you come here for cheesecake, though, they have an amazing variety of delicious flavors. Whenever I do get cheesecake, I always end up having to get it to go. Everything is just so filling here! (And did I mention those huge portions?!)
(4)Alexia L.
This location is at the Westfield Mall in the side where Nordstrom is. I like this location better than others. It may get crowded on the weekends but their service and wait staff is great. I enjoy mostly everything on their menu but really like their Skinnylicious Menu for those who want to watch their weight or calorie intake. There are dozens of choices that are out of this world and the prices are reasonable.
(4)Kristina G.
Delicious food ! And good service ! Favorite spot when I am at the mall!
(5)A B.
I love this place, but do NOT come here on national cheesecake day...you will not get cheesecake. They ran out well before we came in, and never informed us. Very poor management. It is better to have waste than angry customers. Next time, MAKE MORE CHEESECAKE!
(4)Jul A.
Bang bang chicken and shrimp Every time, same result , delicious.. NB.. Contains coconuts and peanuts
(5)Donna O.
Longest wait ever. No reservations available although it says they accept them online. Besides that my family and I had an almost awesome waitress, Genie. She was energetic and definitely had personality but she was so rushed that she missed the simple things like refilling drinks, and our frantic waving trying to get her attention. Additionally the kitchen was off. The food was either too salty or had sweetness that it wasn't supposed to have. This was by far one of the worst experiences I ever had at a cheesecake factory. I will not be returning to this particular franchise. It was my send week in a row going there (trying to give them the benefit of the doubt) but the service and kitchen were even worse this time around. I'd go elsewhere.
(2)Heather W.
I hate to give this place such a low score and honestly if I could give 2 1/2 stars I gladly would, but I couldn't give it an "A-OK" score. I went here for my Mother in laws birthday. We didn't have that long of a wait so we were happy. First thing we order is our drinks I got a georgia peach and so did MIL. I was so upset that the drinks did not taste the way they were supposed to (we have dined here before and I know how they usually taste). I told our waitress and she gave some weak excuse, didn't offer to comp it on our check or replace the drink. Management did contact me after our visit because I wrote them about the poor customer service on her part and they are sending me a gift card. Props to management for making it right. I will continue to frequent this location solely because of the manager.l The food, sadly I had a hard time choosing something, and not because it all sounded so good. I got some soup salad and a sandwich. The sandwich was good, nothing else was. DH got blazin buffalo things and he disliked them. I need to update because Misty D said they do not have a kids menu. We DID recieve a kids menu. The chicken tenders with fries were about $5-6. Cheesecake was fabulous as always, I love the chocolate mouse cheesecake!
(2)Zoë M.
HUGE queues at reception whilst trying to get a table. We were given a bleeper and asked to wait at the bar. We got a table at the bar, in the end. It seemed as though, once there were a certain amount of people waiting, it was completely disorganised and the receptionist was somewhat overwhelmed. The portions here are huge and there's no way you'd be able to finish it. So, even though it's expensive, you get to have another meal out of it. I tried a Mojito and was not overly impressed. I'm looking for something that has brown sugar in it,with crushed mint leaves. Not sugar syrup. Far too sweet!! I will be trying other restaurants before I come back here.
(3)Greg O.
Two raw burgers in a row. Won't be back here again. Cheesecake Factory has seen better days.
(1)Kanani S.
I always love the Cheesecake Factory - this one was ok. The food was good and in the beginning the service seemed to be fast. Our appetizers and drinks came out fairly quickly but our main dishes took WAY too long to come out, about 30-40 minutes after our appetizers. My friend and I were put in the corner kind of hiding from the main dinning hall and pretty much forgotten about. Our meals were 2 simple pasta dishes. Our waitress was ok, she didn't seem to attentive as she walked past our table 2-3 times before finally letting us know 30 min later our food would be out shortly. The place wasn't busy so I'm not sure what happened and why our food took so long. Given the chance I'd come back just because the food is always tasty and I can't help but LOVE all their cheesecakes.
(3)Ken M.
I came here for the first time for lunch with a good friend and professional colleague of mine (same person) for lunch. I had always heard about The Cheesecake Factory but had never stepped foot in one. I loved it. Yes, the portions are large but they really aren't as ridiculous as some people made them sound. The waitress was super friendly and knew the menu up one side and down the other. She made suggestions without being push and was quick and attentive. It's a little pricey but no more so than a lot of other restaurants. It has a very contemporary feel to it. I like it.
(4)Misty D.
I hate to rain on everyone's love fest with this place, but puh-leese. CF is way overrated, and the food is just mediocre. We visited on Father's Day (my folks' choice). Our food was just okay... The Man had lunch portion of fish and chips (the fish was too fishy and greasy). He reported that the accompanying cole slaw was crisp but not flavorful. I opted for the lunch-sized miso salmon. It was decent, if not a little bland. Yes, the menu is extensive, but bigger is not better here. There's just a lot of food from which to choose, and I haven't had anything that has been a true stand out. Also, there is no dedicated kids' menu. I don't like that at all. I understand that the restaurant makes more moola by forcing you to buy a full-sized item for your little one (and sure, you can take the leftovers home), but still. Two bright spots from lunch: the iced tea was GREAT! Sure, it's just regular, unsweetened tea, but it was strong, and clearly fresh-brewed. We had a coupon for a free slice of cheesecake, and The Man and I shared one that was featured for the day. It was a cross between regular cheesecake and pineapple upside-down cake (the cake part was on the top and bottom with cheesecake in the middle--yum!). I won't seek this place out, but if my folks suggest it, I guess that we'll grudgingly trudge along.
(2)Geoff E.
5 stars and here's why. It's a chain and probably the best one America has to offer. I happen to frequent this one so it gets my vote. But find another chain family estaurant that has that level of pricing, service and food...can't be done. The menu is huge, everything is well made and fresh, the pricing is fair, and the desserts are rediculous. I especially like the burgers, avocado eggrolls and red velvet cheesecake. But this is like a diner on steriods. If this was some neighborhood joint with 1 location, I think it would be a lot more popular than 3.5 stars. I think it just gets a bad wrap for being a chain.
(5)Laura G.
Yup, I gave it 5 stars. On my last visit everything was exceptional except for the temperature of the restaurant. Bring your sweaters! The service was great. I wish I could remember our waitresses name because she was prompt, friendly, knowledgeable and kept our drinks filled to the brim. Now we didn't order anything fancy, but our food was great too. I had a grilled cheese (monster-sized, of course) with a side salad and my hubby had a lunch pizza with a caesar salad. I hate to see how big the dinner sized pizza was considering he boxed up four pieces of this lunch one. I'm going to have a hard time not ordering the grilled cheese every time I go back because it was really delicious. For dessert we shared a slice of cookie dough cheesecake. AH-mazing! Worth every calorie. I also recommend the 30th anniversary cheesecake which is basically layers of fudge cake and cheesecake. To die for! Our trick to being content with our CF visits? Don't go on the weekends.
(5)Jasmin H.
Other than the fact our waitress was flirting with my date (almost made me bump it down a star, that ish pissed me off, requested a new waitress), it was an overall acceptable dining experience. Sometimes the menu is overwhelming (lots of varieties of chicken dishes that overlap at times) but the portions are always huge. No major complaints.
(3)Ma-e M.
I know Cheesecake Factory but I never had it before. I heard good reviews from colleagues. It's my first time and I had a great time. The restaurant's interior design theme is really nice and the food is fantastic. I disagree with below 3 stars ratings of others here. They are way out of their mind. I could not agree more with Geoff E.'s review. It's crowded but the wait staffs were able to deliver our group's food on time with friendliness. The food is enormous for lunch portion and price is affordable! And best part of all, the food tastes delicious. You are seating in a dreamland but this fairy tale is true and not ending.
(4)Ria H.
I haven't sat in to eat at this location. I been here a few times just to get a cheesecake to go. When you order a whole cheesecake, it will be hard as a rock. You need to let it sit out for at least 4-6 hours before it starts to soften.This location is very crowded but the pick up section has fast service.
(4)Jennic M.
2.5 Went to Cheesecake Factory yesterday with a $50 gift card left over from the holidays. I have only been to Cheesecake one other time since I am not a huge fan of chain restaurants. The good: -Cheap happy hour prices. Lots and lots of junk food to choose from for $5 or less. -Cheesecake! The average: -Taste and quality of food. -Mixed drinks (we had the margarita and cosmopolitan, both were just ok). The bad: -The icky indigestion you feel after eating greasy, fried food. Overall, I can see Cheesecake Factory being a good place for people who enjoy chain restaurants or who are mall shopping and want a bite to eat. But I don't see myself going again.
(2)Stacy R.
Met a group of friends for dinner last night. The food was like always, amazing! I love the herb crusted salmon. I also had 2 Grey Goose martinis and a piece of pumpkin cheesecake. Both of the seasonal pumpkin cheesecakes are wonderful!
(4)Robin L.
This was a second visit and the first was better and rated 4 stars. The hostess was very nice and friendly. Waitress was pleasant and efficient. When we were seated, there were no napkins. The bread plates had something on them. My daughter's water glass had something floating in it. I would have given 1 star, but I do love the Cheesecake factory and I will let past experiences at various locations bump up the rating. Our waitress replaced and apologized with a smile. I had lettuce wraps and OMG they were good and MESSY!!! The waitress gave me a warm, damp cloth to clean up with and that was so much nicer than those little packaged wipie things. My daughter had the jambalaya and she said it was very good. The cheesecake was good but I kinda of don't care for the cake inside of the cheesecake, so I am going to make sure not to get this next time. I had the Reese's cheesecake. Daughter had the Red Velvet Cheesecake and said it was really good.
(3)Chandler L.
It was ok. The corn fritter appetizer was great. Our server was a great guy. The Cheesecake's were great. The three stars are for the entree. The menu was way to large and the entree suffered for it. Smaller menu better quality, jeez don't they watch the Food Network...
(3)Rebecca F.
Hubby and I love this place. It's one of the few chains I'll give 4 stars to. We love the selection of food, although it makes it very difficult to decide on an entree. The portions are hefty, and the prices are very reasonable. The service is always very good. Always make sure to save room for cheesecake. My favorite is the Godiva chocolate! My one complaint is the long lines and wait to get in. This is not their fault, of course... they're very popular! The best time to go is around 5pm for dinner. One funny thing happened at our latest visit. Right now, they're featuring a peanut butter cup layer cake/cheesecake. 2 people would be hard pressed to eat 1 piece of it. For every slice they sell, the Cheesecake Factory will donate $1 to the hungry. This is a very disturbing way to give $1 to the hungry, IMHO!
(4)Kaitlyn C.
I love this restaurant. I have been to this location many many times and it never dissapoints. The only complaint I can have about this place is depending on what time you get there the wait can be very very long but thats out of the restaurants control. I always order the Ahi Carpacio as an appetizer. It's always so fresh and delicious! Its the best choice they have. I highly recommend trying it! As a meal I love there skinnylicious Cesar salad. You wouldn't even know its healthy! It has a ton of flavor! Of course there bread is delicous, especially the sweet brown one. I rarely ever actually get cheesecake here but when I do its great as well. The service is always top-notch and the servers are always friendly. I love this place! Definitely and staple restaurant!
(5)Brian M.
I have been to many Cheescake's but I've only been to this one once. The service was borderline poor. I had the same empty glass of water for about 45 minutes, even after asking for more. In addition to my forgotten glass the servers (we had a party of 10) consistently forgot my parties orders. I don't mean they came back and asked what was ordered again. They simply did not come back. The food, of course, was great. I ordered the Thai lettuce wraps which consists of chicken, carrots, bean sprouts, and a few other ingredients that you wrap in a huge lettuce leaf. The dish also comes with three sauces that really make this meal great! I also got the sliders which were a little under cooked but good none the less.
(3)Igor B.
We had a good dinner here, and the service was good. Like many chain restaurants, not big on atmosphere, in spite of the fancy decor. It's a cavernous place, like a factory, and apparently quite popular. Reminds me of the glorified New Jersey diners I can remember, but much, much better. A very extensive menu, and they seem to do it all well. Good selection of cheesecakes for dessert, of course. I'm curious about trying some of their other menu items, to get a better idea of how well this restaurant's seemingly well-developed system really works, and how the various other cuisines on the menu come out.
(3)Debbie S.
I love love love this place! It's a very beautifully constructed restaurant that looks very classy on this inside. I have been there a couple of times and each time, I was not disappointed, the food there is excellent, form the appetizers to the entrees, to the specialty drinks, and ahh yes the deserts, aka cheesecake!! Great service, great food, it's definitely worth the trip, and I will keep coming back for sure :) I would be happy to get and give gift cards to this place, because they do not disappoint :)
(5)John K.
We Made Her Day **************************************************Â************************** Our server, Leslie B., was a smiling blonde, on the younger side of "a woman of a certain age." The adjacent booth was getting a lot of attention from her, birthday cake for a young boy with servers singing. When Leslie sat down in the booth and posed for a picture with the lad, it became obvious that there was a close connection. The little guy was her son. As we were about to leave, my wife nodded to the adults with the birthday boy and asked Leslie f they were the grandparents. Leslie collapsed into our booth in a fit of laughter and whispered in wife's ear, "That's my ex and his girlfriend." I imagine that she'll be using that to needle him during their next encounter. Darling wife's salmon was a little underdone. My chicken enchiladas were just okay. Cheesecake Factory is still holding at 3 stars.
(3)Jesus J.
Even though Cheesecake Factory is a chain, it's one of the best chains out there. The Annapolis location has good service, friendly staff, and delicious food. The environment is fairly large with high ceilings - nice atmosphere. The menu is vast and provides a huge selection of different types of food ranging from Italian to Mediterranean to American. Also, it's a great place if you're in the mood for pasta as there is a large selection of delicious pastas. I recommend the crusted chicken romano. Try the strawberry lemonade as well. It's expensive (at about $5), but it's the best strawberry lemonade I've had and includes free refills. When it comes to dessert, Cheesecake Factory is the apex of this category. There are many, many different cheesecake flavors with varying "heaviness" (i.e. some cheesecakes are light and fluffy and some are heavy and topped with fudge and peanut butter). There are other types of desserts if you're not a cheesecake kind of person. The restaurant also brews great coffee. Expect extremely large portions (even the lunch portions can be large). You will definitely get your money's worth. The cheesecakes are sliced in a generous portions as well.
(4)Rob H.
Awesome decor and good food! We had six in our party and everyone's food was delicious! My herb crusted salmon was excellent and had a lot of flavor, going along with fresh asparagus and washing it down with a Mojito. The desserts are decadent as well. Will be back soon!
(5)Gregory P.
They do a very good job at a lot of things .... Don't sleep on the breakfast and the meatloaf is to die for !!!!
(4)Kay S.
I don't get the hype about this place The food is incredibly bland. The menu is too large it's like they're the Jack of all trades, masters of non( well the cheesecake is pretty darn good). A smaller menu would help them tremendously, at least then they would be able to focus on the dishes they do well not sure what those dishes are but you get my drift.
(2)Ashley D.
This place has always had fabulous service and that was the only thing that saved my most recent meal here. The Garlic Noodles entree was horrible. The waitress informed me that it normally comes with bone-in chicken (huge bonus points for her) unfortunately I did not take the hint that this is probably not the best item on the menu. First of all, I'm surprised that the description in the menu does not inform you that it includes bone-in chicken, which I feel is an important distinction. I took her up on her offer to switch it to boneless chicken offer which worked very well but it was the vegetables that were included with the dish and the overall mediocrity of it that appalled me. I was expecting zucchini and tomatoes and fresh asparagus but instead received decent tomatoes, some rubbery eggplant, and asparagus that were as tough as tree limbs. I now feel that I can no longer order pasta dishes with vegetables from here and expect to get high quality, fresh vegetables. This was extremely disappointing because up until this point I thought much higher of Cheesecake Factory food. Their saving graces are their amazing cheesecake, good service and fabulously convenient location next to the Annapolis Mall. Its too bad Cheesecake Factory can't focus on doing several entrees well like most restaurants instead of five million where the only indicators of bombs is things like "our most popular pasta/chicken dish". I think the novelty of their long menus has kinda worn off. I guess I should have known better than to think that their famously long menu actually contains dishes of equal quality. I have really enjoyed all dishes I've gotten from here previously and am very disappointed with my most recent experience. Also, their mojitos are too expensive for the quality.
(2)Ryan R.
Regardless of what some people say about this restaurant chain and that it is overpriced and way toooo many items on the menu (it's like 15 pages) ... I have always loved the Cheesecake Factory! I love the variety of food they offer, array of drinks and flavored ice teas and I have never had a bad experience with the staff. I happen to be out in Annapolis and it was 2:30pm ... I was starving and I happen to come across CF by accident. I have always had an affinity for their salads and so again, I delved in and had their appetizer salad ... French Country Salad comprised of mixed greens, grilled asparagus, fresh beets, goat cheese, candied pecans and vinaigrette. I am a sucker for goat cheese and would eat it three times a day if I could. This is one of the best salads they have on the menu and one of the best I have ever had hands down. The size was perfect and exactly what I needed along with 2 glasses of ice-tea, which was refilled promptly with just the right amount of ice. Our server was excellent and attentive and suggested lunch specials and provided insight into what her favorite items were along with what are most frequently ordered. Our experience couldn't have been better and next time I'm in town I will definitely be stopping in.
(4)Chrissiiee J.
Love their strawberry martini a little expensive but when you watch them make it it's worth the money. The appetizers are yummy and a good buy. I had the chicken pot stickers which was filling for an appetizer. Overall It one of my favorites for happy hour
(4)Janet K.
I don't get why everyone is so crazy about this place. Sure, if you are a fan of 3 million varieties of cheesecake, it makes sense, but for the food, service, etc. it is purely so-so in my opinion. The waiter--as sweet as he could be--had no clue about the food and could not answer any of my questions. Obviously training is not a top priority here. Then they did not have the condiments we requested to go with the foods we ordered. The pasta had so little sauce on it that we had to take most of it home to "doctor" The pizza was inferior to what is available around the corner at the California Kitchen. The brioche bun advertised for the hamburger turned out to be a sesame roll--did they think we wouldn't notice?? And the hamburger itself was just fair. French fries were cold. Plus I have a personal issue with coffee being served in glass. On the positive side, it is bright, clean, bustling, and decorated in a funky fun style. I won't be hurrying back any time soon, though...
(2)Kristy B.
I haven't eaten at a cheesecake factory in YEARS! My neighbors took me out for a farewell lunch (we're moving this week) and we all enjoyed ourselves. The menu is as extensive as I remember (there were several comments about it being a bit TOO long). We ordered the Avocado Eggroll appetizer; if you love avocado, you must try them - they rock! For my entree I ordered the spicy ahi tuna tempura roll. It was pretty good, but it wasn't spicy and the rare ahi was fully cooked, although it was still enjoyable. I also had a bowl of edamame on the side...yum. Everyone else also seemed to enjoy their food, although no one was jumping up and down over anything. I would probably rate this only three stars, but the eggrolls were yummy enough to make me want to go back again and again. This is a new location that just opened up in the last few weeks. The service was good, and the only hiccup was that the appetizer came out at the same time as the entrees. Aside from that, drinks were filled quicky and repeatedly, and the entire staff was friendly.
(4)Kellie S.
I love cheesecake factory, so I was so excited when they opened one in annapolis that is more easily accessible then the one in baltimore at the inner harbor. I have only ate there a handful of times but since the new one opened I am sure to be a regular. I had a wonderful experience, everything is nice and new, the service is very friendly and accomadating. I had the nachos as an appetizer they were splendid even just for some chips and sour cream/salsa/jalepenos. What made them so wonderful is the fact that no chips were lonely, the cheese was spread out and not all in one soggy chip. The beers are also a good price, I was enjoying 22 ounce blue moons for a little over $6.00. The menu is so big that i suggest if you have to wait for a table to begin deciding on what you would like. It took me a half hour, I chose the chicken Madiera, which I do not know if it is a common dish or one they made up but it was delicious. Sizzling chicken with melted mozerella on covering it with asparagus and lots of mushrooms on top, with a mushroom sauce. The side dish was garlic mashed potatoes that remind me a lot of outbacks (so of course that was yummy!!) The portions are enormous so be prepared to bring some home for lunch the next day. They also give you complimentary bread (two different kinds) which is always nice. I was so full that I could not enjoy the fifty kinds of cheesecakes they have to offer. I definitly recommend this place for its service, food, and reasonable prices for the portion of food you recieve. Enjoy!!!
(5)John D.
Wow. Where to begin? Well, we decided to eat here on a Saturday night to celebrate my birthday. We got there at 5pm to avoid the crowds and the wait was only 20 mins. To be fair, our hostess that seated us was lovely and thanked us for being patient. But it was all downhill from there. Our waitress came promptly for our drink orders. The women ordered drinks off of the drink menu, but when the guys attempted to order drinks and specify brand names - the waitress's jaw dropped and she started stumbling, attempting to write down what we were telling her on her note pad. I don't think a "dirty Bombay martini" is too complicated. Interesting side note is that the restaurant's martini menu only has vodka martinis and not a single gin martini, which is really the true alcohol of martinis. Anyhow, about 15 mins later, I inquired about our drinks and she assured me that they were coming soon. Well, after a total of about 20 mins we got our drinks. The dirty martini was supposed to come with bleu cheese olives, but it didn't, and my friend's drink was not mixed well either. I sent mine back and asked for something simpler, like a gin and tonic. To the restaurant's credit, a seasoned bar tender came over, sat down at our table and apologized for the inexperienced wait staff and asked what I really wanted. I had guessed that our waitress was on her first or second night. Turns out she did admit it was her second night. So we ordered one appetizer to share - - and it took about 30 minutes to come out. While we were eating it, I predicted that our dinners would be out any second now. Sure enough, entrees came out 3 minutes after our appetizer. Meanwhile, one of the ladies ordered another drink -- which took about 10 mins to get. The waitress came back and said something about how she didn't realize that you ordered drinks on the right side of the bar, but were supposed to pick them up on the left side!! I ordered another drink a few minutes later - - after about 10 mins I asked about it - - she said the order for the drink slipped down between the glasses at the bar and apologized for about the tenth time. Entrees - overall the food was fairly good, though the french fries were room temperature and my brocoli was actually a bit cold. The manager heard we were not happy and came over and took the appetizers off of our bill - - nice gesture, but one appetizer, big deal. We were as patient as could be.. but I can tolerate one or two screw ups... but this meal was one screw up after another. The waitress was actually crying, and we were not being rude to her. She was a nice young girl, but it was out of control. Bottom line - - I mostly blame the restaurant's management for letting a new waitress wait on tables on her second night, on a Saturday, with what appears to be very little training. The food timing was terrible - maybe she put the orders in late, who knows. Wait staff should be trained on some basic bar stuff - - rocks, up, brand names, etc. I've had some good experiences at other Cheesecake Factories around the country, but this one will never see me again.
(1)kathy p.
To me cheese cake factory is a great place to dine for both lunch and dinner. The atmosphere is great and the food is delicious. But I do have to admit the price is a little over price. i had their special one-time and I feel rip off. It was call dynamic shrimp it is 4 jumbo shrimp cut in half and fried and it was served with spicy mayo. That dish costs 8.95 for 4 shrimps. Lol. But their kids menu is decent
(3)Veronica L.
My boyfriend was in the mood for cheesecake, so off we were to the Cheesecake Factory. We were greeted right and sat down right away. The place was pretty packed for 9pm on a Wednesday night. We had only gone in for desert but as soon as I walked in, I felt like I wanted actual food as well. My boyfriend didn't want any so sharing an appetizer was out, but in their menu, they have a whole page of small plates and snacks, priced between $4-7. I ordered crispy artichoke hearts and spicy chicken samosas, plus a caramel macchiato (I actually wanted a lemonade but it was $4! Too much in my opinion) Both small dishes came with sauces and were actually decent in portion for what it was. I also ended up getting a coconut chocolate cheesecake and my boyfriend got a regular chocolate cheesecake. Everything was really good and actually I didn't finish anything I ordered, so I got it all wrapped up (they do it in the back for you). Our server was Matthew and I thought he was friendly and quick.
(5)