Kristine G.

My husband surprised me this weekend by bringing me to the Summer House for my birthday dinner and to spend the night in one of their cottages. We were both very excited since we had both stayed and dined there in years past and always had a wonderful experience. Things have changed..... When we walked in the hostess tried to seat us at a table that was so tightly squeezed next to the tables on either side of it that there would be no way for 2 adults to fit comfortably. When we told her we would prefer another table and inquired about a specific one she told us we couldnt sit there because it was reserved and the people who were going to sit there were at the bar having drink. When we left at the end of the night, the table was still empty. The hostess then led us to a banquette which was covered in white material that was covered in multiple stains that had occurred over time. They were so bad that the restaurant should have had it recovered long before. We then sat down and my husband noticed the graveyard of dead bug carcasses all around me on the banquette, the shelf behind my head and even on the table. All it would have taken was someone to wipe it down and there would not have been bugs but nobody seemed to care. It took the waiter an exceptionally long time to take our drink order and even longer to bring it to us afterwards. The food was ok, not great but ok which does not seem reasonable considering the steep prices. All along there was a loud piano player playing while we were trying to have dinner conversation. It was so loud you had to yell to be heard across the table. In the past, the piano player was more for background music and later at night might break into sing-along type songs, but this guy was full on all night. To make it worse, occasionally customers would come up and try to sing with him which added insult to injury. We could not get out of there fast enough. On the way out we stopped and told the hostesses of our horrible experience and they really didn't seem to care at all. We then went back to one of the Summer House cottage which we paid a small fortune to stay in. It was very musty and the shower handle fell off while my husband was taking a shower. The very worst part is that the loud piano player banged on those keys until almost one a.m. The walls on the cottage are very thin and you could hear every drunk reveler leaving as well as drunk piano guy carryine on. Again, my husband went inside to see when this would end. We don't think that it is reasonable to have it so loud so late. Again, the management seemed like they could care less. The Summer House used to be a classy restaurant with amazing food and a highlight to our trips to Nantucket. We will make certain to not set foot there again and warn others of the same.