Birchwood Inn
7 Hubbard St, Lenox, MA, 01240
Birchwood Inn Menu
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Address :
7 Hubbard St
Lenox, MA, 01240 - Phone (413) 637-2600
- Website https://www.birchwood-inn.com
- Click To Get Directions
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Ephraim S.
We stayed at the Birchwood Inn for a weekend in June and had a really great time. Ellen and her assistant innkeepers were gracious hosts, breakfast was yummy, the room was adorable, and the location couldn't be beat for a visit to the Berkshires and Tanglewood. Regarding the Inn itself, it's tastefully decorated to remind you of older times. Our room had a booklet with a few pages about the history of the room itself, probably slightly embellished (especially the part about the ghost), but fun to read. There's parking in back and a small garden with a hammock. Obviously, this is a B&B and not a modern luxury hotel - if you want a pool, health club, and concierge service, go elsewhere. Ellen asks guests to reserve a specific time slot for breakfast - try to get there early so you can get one of the spots near the window. We thought breakfast was creative and yummy - the breakfast "appetizer" was something she called "fruit benedict" with slices of fruit on yogurt and granola to look like eggs benedict. The main course was some type of souffle with eggs, cheese, and fresh greens. The breakfast is vegetarian-friendly, although this basically means that meat eaters get some type of breakfast meat that she doesn't serve to the vegetarians. There's also a mid-afternoon tea served on the porch which was totally worth it. It was key lime pie the day that we were there. I think the leftovers become a midnight snack left in the kitchen for people when they return from touring for the day. Ellen went out of her way to explain what we could find within walking distance and her recommendations for local places to visit. The assistant innkeepers were also really helpful, giving us a ride back from Tanglewood. (It's about a 30 minute walk, mostly downhill.) I found everybody friendly and helpful without being overbearing. As far as B&Bs go, this is definitely one of my top experiences to date. Relaxing, fun, and yummy in an adorable older mansion.
(5)Michael H.
We have stayed in the Lenox area in the past and Birchwood is our new favorite. The room that we had is great and very spacious.the location is very walkable the everything in town. The public spaces are very welcoming, especially the library where tea is served daily. The breakfasts are very good and creative. The staff could not have been friendlier or more helpful. Unlike many other locations in the area, the building and rooms are very well maintained and well heated. Our fireplace wood was restocked each day and we really enjoyed the live fireplace in our room. The rooms can be viewed on their web site. Cellphone coverage was good and the wifi worked well. You don't always get those things in the Lenox area.
(4)Doc B.
Reading the reply to my review brought back more memories and made me feel good. I had almost forgotten the fun I had going out on the tranquil, unscreened porch in the evening, in order to get on an open wi-fi network. I was greeted by friendly swarms of mosquitoes. Truly an entomologist's dream! If only I were an entomologist. As for breakfast, my wife and I were asked in advance for likes and dislikes. Didn't get what we disliked (prunes), but didn't get what we liked (bacon, biscuits.) So I guess we were 50% accommodated. The reason it makes me feel good is thinking how generous I was to give that 2d star.
(2)Barbara B.
Lovely inn, nice big living room, nice afternoon nibbles, nice breakfast but almost too much food and too rich for our tastebuds. The location is great and we'd stay here again happily, but wish the food could be more au courant.
(4)Brenda T.
The inn is beautiful but the innkeeper is anything but lovely. We've stayed more than once (color us masochists) and Ellen's lack of hospitality and at times open hostility has the makings of a Mel Brooks movie. From the moment we arrived we were told how much work she has to do and made sure that we knew she had to go out & buy skim milk just for us! The inn is marketed as a gourmet foodie destination. I was served a bowl of oatmeal (without fruit, brown sugar, steamed milk) Dickens style, and diet yogurts w/ artificial ingredients (versus the ubiquitous and tasty Greek yogurt.) However it's not just the food that is lacking. The inn keeper projects an air of being put out over everything. There are notes around the inn asking people not to move items. The kitchen is open for guests to help themselves to beverages. The afternoon I made myself a cup of tea, Ellen picked up the box I had chosen and remarked that she might not have enough for breakfast now. Thinking something and saying something are not the same thing. She has no interest in her guests but in accolades they may provide. We were told at least three times during each breakfast how hard everything was for her as she waited for us to compliment her efforts. It is a beautiful old inn with a porch to die for, but paying close to $400 a night for hostility is getting old.
(1)Jagara C.
Their catch phrase is "Firesides and Fireflies" - they should add, houseflies, moths, and mosquitoes! I really wanted to LOVE this place, but just couldn't. First, I need to disclose that I have worked as an innkeeper before, and I realize that everyone has bad days and bad situations, BUT if you are charging your guests for a certain level of service and hospitality, you have to provide it. If you or your staff are incapable of carrying out your job well because of personal reasons, then you need to make sure you have back-up, or make some other compensation. We were greeted by copious amounts of dog poop in the driveway and path to the front door. There is a predictably very narrow staircase (the building is wonderfully old) - lined with scores of old photos all hung separately - almost impossible to lug a suitcase up without hitting one of them (no one helps with luggage) , and the innkeeper got testy when my elbow knocked one askew (of course, I righted it instantly). We checked into The Wilson - it is one of the inn's smaller rooms (we like cozy rooms). We requested one extra towel, and were told there was only enough for one per guest. The built-in soap dish in the shower was broken and jagged, one of us got a VERY bad cut. When we asked for them to duct tape the edges (the first morning) we were told "Of Course!" but it never appeared. We were then told the tile guy had been summoned for weeks, but the job was too small - really? You know about this safety issue and sell the room anyway without at least covering it? The toilet and mirror were filthy upon checkin and the bathroom light kept falling. The room was infested with moths and mosquitoes, and when we mentioned this we were told the innkeeper "would look into it", but nothing ever happened. Air conditioner was ineffective and exceedingly noisy, but because it was a window unit you could only crack the window from the top so no breeze possible - we actually nought a fan at the local CVS so we could sleep. There were several empty rooms, but we were never offered to change. The dog in the room next door barked all day and all night, and we were told there was nothing that the innkeepers could do about it. But all of this pales next to the SPECTACULARLY Anti-Semitic comment made to us by the assistant inn keeper (according to him, the Berkshires have been ruined by New Yorkers and Jews - do you think he knows the owner of the inn is Jewish? As are many of the guests...). When we checked out, we tipped the housekeeping staff, but he actually demanded a tip (he had only been there for part of the time we were there). He then proceeded to try to write down my credit card number on the back of the receipt, which he said was "policy" without saying why. I explained that the reason the machine only prints out the last four numbers is for security, and since my card had already gone through, there was no need to write it down - he got very verbally abusive. Breakfasts were lovely and very tasty, but you had to make a seating for a certain time either - 8:30 or 9:30 - no leisurely wandering down or lingering over coffee. The plusses are: the property is beautiful, the gardens are lovely, and porch is wonderful. Location is great. Lovely common rooms all the proper fixings of a quaint New England spot - chintz fabrics and china tea cups. Nice little common kitchenette, The owner is lovely, but we dealt mostly with her assistant innkeeper. Breakfast was yummy. All in all, there is a reason that this was the only inn with availability when we called, and although it is pretty, it is not worth the price.
(2)Andrew M.
This was a gorgeous B&B right in the heart of historical Lenox. If you're expecting a stay at The W, this ain't it. The Birchwood is much more New England than metropolitan. The rooms are cozy (yes, I mean smallish) but in excellent condition. Our room had a gas fireplace, plus there are several (wood burning) fireplaces in the public areas. Since this winter has been so snowy, this was perfect. If we had been there for more than just an overnight, I would have spent most of our relaxation time in the giant main parlor, where the big fireplace is, and the walls are lined with books. The Inn has two wonderful dogs-in-residence. Quinn and Piper are mellow care-free dogs that just add to the comfortable hominess of the inn. Also, this is a dog-friendly place--just make sure you mention it when making your reservation, as they limit the number of simultaneous dogs. Our pup had a great time at the inn, but especially at Kennedy Park, which is just across the street and a delightful place to walk the dog through the woods off leash, even in the snow...but that's another review. The Birchwood is about 2 blocks away from the "downtown" area, so its easy to walk to any of the restaurants for dinner. Tanglewood isn't far away, and although we didn't try, it looked walkable--especially if it were summer. Breakfast was yummy (although Ken was less enthused by it). There is a 1st edition copy of Mastering the Art of French Cooking on the shelf in the butler's pantry. Any friend of Julia's is a friend of mine.
(4)Ken M.
Andy took me here for a surprise Valentine's getaway. I'll go ahead and assume it was what he was looking for. The biggest selling point for me was location, it was walkable to what passes as downtown for Lenox. We stayed in the carriage house, so we had plenty of windows, but a tiny bathroom and relatively small room, definitely not adequate for more than a single night's stay. The library is awesome, with many books and games. The butler's pantry has a great stock of teas and coffees.
(3)