Food (2 stars): Wings aren't that tough to make, but these could have been cooked longer (they were a bit soggy, which wings should not be). Luckily BWW premakes their sauce, so the sauce was fine. The buffalo chips suffered the same issue with not being deep fried for long enough (closer to soggy than crisp) Service (5 stars): Waitress was very prompt, friendly and helpful. No issues with service. Overall: Good sports bar to catch a game that likely won't be shown elsewhere (for example, a hockey game) as they have no problem changing one of their many TVs to the channel you request. However they had a curious choice of music playing on the overhead speakers, for a sports bar.. including "let it go".. eh.. As for the wings.. maybe Kentucky cooks just don't understand how wings are supposed to be made as this is one of the few BWW's I've been to where the wings were screwed up (which isn't uncommon based on the other reviews)
I order carry out because service is terrible. I'm pretty sure they staff with high schoolers who have never had a job.
(2)
Elisha R.
This is a very hit and miss location. I typically don't go in because I don't quite care for the noise of a sports bar. The customers there are usually screaming to the top of their lungs at the games and it's just not a great environment for someone like me but may be better for someone who likes that kind of scene. They are usually fairly good at their dining in when I've been there. However, I do get take out and that's when it gets shakey. They often get the orders wrong and have to be corrected or they skim and try to give you very little for your buck. It seems each time we call in there seems to be a nice person taking the call ins so that could be the reasons for the mix up.
(2)
Anita H.
I ordered boneless honey BBQ wings. They came out with absolutely NO sauce on them; it looked like a container of chicken nuggets that had a couple drops of sauce on them. I requested they be respun with some sauce. (Even the waitress was surprised that the kitchen had sent them out with no sauce). I have attached a photo of was returned to me. It appears that the kitchen staff put a large ladle of sauce on top and sent it out. Now my wings are swimming. Im not one to complain nor send items back but these were TERRIBLE. It appears that B-dubs have raised the prices but lowered the standards on their food. From now on, we will make the drive to Lexington for better food and service! Don't waste your money at the one in Richmond!
(1)
Lee P.
This is a nice place to go for what it's known for, some beers and to watch some sports. Big TV screens all around. Lots of choices on the wing sauces and rubs. I would suggest going on a non sports event night if you don't want to deal with the crowds or go early enough where you can get a table at the bar.
(4)
Shawn H.
Been eating here since they first hit Richmond. The service is hit and miss and the food is usually consistent. Well sometimes, they other night my wings was more sauce than wings. But it was fixed they came back good. With the menu it is pricey now about 40 bucks for two of us to eat.
(3)
Dustin G.
Wednesday night, I sit down at the bar, it's not even crowded at the bar. No bartender. I assume she's waiting tables in the bar area which is totally understandable. Well, she walks up, sees me, and goes about doing whatever it was she was doing. Another girl goes behind the bar and looks at me, pours drinks and walks away. I would've stayed if someone merely acknowledged me, but that wasn't the case. I'm glad there are other places to eat near by.
(1)
Savy S.
I'm writing on behalf of my brother who went there from Washington state and all he has to say is, you guys (Manager) are super duper racist to asians and blacks. Even their white friends were in shock. You guys make a pile of turd look like HEAVEN.
(1)
J F.
This was my first time truly sitting down and eating here. Since I don't know of any of these places near where I live, I had to try the one here. The ambiance is lively with flat screens on all four walls, background music, and lots of people (particularly college age probably from nearby EKU). Our waiter was really personable and helpful and explained the menu to us. He also suggested some items that we might try. He came around frequently and asked if we wanted refills. We couldn't have asked for better service in that regard. We ordered mild wings together, and each of us ordered a burger. The wings were excellent. They came in a paper container; we were a bit surprised. We were expecting a plate, but it wasn't anything major. The burgers were cooked to our liking, and the fries were good. The wings were the best part of the meal, and the server was the best part of the experience. I knocked off a star because since I am a little older, the college atmosphere was a bit too loud at times (people yelling across the restaurant at old friends back from the summer) and some dishes for the wings would have given us a nicer experience. But if you can accept these aspects of this place, you should love it. I will definitely go back!
(4)
Jenny S.
Good food. Chain restaurant but it's still a pretty good place to eat in Richmond. Out of towners beknown though: During UK Basketball and Football season you'll have to fight for a table LOL. Make sure you get there early before the games. Food is served to you quickly and is pretty good for the price.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Very Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Best Nights : Mon, Tue, Wed Coat Check : No Smoking : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Jon H.
Food (2 stars): Wings aren't that tough to make, but these could have been cooked longer (they were a bit soggy, which wings should not be). Luckily BWW premakes their sauce, so the sauce was fine. The buffalo chips suffered the same issue with not being deep fried for long enough (closer to soggy than crisp) Service (5 stars): Waitress was very prompt, friendly and helpful. No issues with service. Overall: Good sports bar to catch a game that likely won't be shown elsewhere (for example, a hockey game) as they have no problem changing one of their many TVs to the channel you request. However they had a curious choice of music playing on the overhead speakers, for a sports bar.. including "let it go".. eh.. As for the wings.. maybe Kentucky cooks just don't understand how wings are supposed to be made as this is one of the few BWW's I've been to where the wings were screwed up (which isn't uncommon based on the other reviews)
(3)John S.
I am less than impressed with the service, comfort, and quality of food at this location. The end result was not worth the wait for a table, nor was the table large enough for our party of 4. Our server was prompt and friendly (at first) and took our drink order which was delivered promptly. We started with an order of the soft pretzels which were far from soft. They were thick and dense which I did not find ideal. We ordered 2 medium orders of mild traditional style, a medium order of boneless half medium half honey barbecue, and a steak burger. They were busy so I can understand the time it took for our food to cook and be delivered. Upon delivery it was apparent that the kitchen staff and our server are less than observant. Also apparent was the fact that the kitchen staff are far from consistent. One order of traditional mild looked tossed in sauce the other looked as if was spun to the point of having no sauce. The bonless "half/half" was all honey barbecue except for 4 pieces which had the medium sauce. We informed the server and requested refills. She took the bonless back and said she would bring sauce for the other. She brought refills and with out a word place them on the table and walked away. Mind you these tables are far from large enough for each persons drink and entrée, so taking the emoty glasses would have been appreciated. A manager was clearing a nearby table so we asked if she would take the empties. She accommodated immediately with a smile and kind tone. 5 minutes later still no server the same manager was passing by so we asked if she might check on the food that was taken back and sauce request. Again without hesitation she was friendly kind and accommodating. Within moments our request were delivered. Sadly the barbecue that was originally delivered was the same presented again and was cold but there was a more than generous helping of the medium boneless as well which were fresh and hot. I was pleased with the upgraded amount of boneless wings just wish they would have all been fresh and hot. After beginning to eat our server came over to inform me she was going to check on my food (which was delivered 5 minutes prior) saw the plate and only replied "oh" and walked away. Had the manager not followed up when asked, all of my wings would have been cold. Overall not impressed but thoroughly grateful to the manager for her service.
(2)Cameron D.
I order carry out because service is terrible. I'm pretty sure they staff with high schoolers who have never had a job.
(2)Elisha R.
This is a very hit and miss location. I typically don't go in because I don't quite care for the noise of a sports bar. The customers there are usually screaming to the top of their lungs at the games and it's just not a great environment for someone like me but may be better for someone who likes that kind of scene. They are usually fairly good at their dining in when I've been there. However, I do get take out and that's when it gets shakey. They often get the orders wrong and have to be corrected or they skim and try to give you very little for your buck. It seems each time we call in there seems to be a nice person taking the call ins so that could be the reasons for the mix up.
(2)Anita H.
I ordered boneless honey BBQ wings. They came out with absolutely NO sauce on them; it looked like a container of chicken nuggets that had a couple drops of sauce on them. I requested they be respun with some sauce. (Even the waitress was surprised that the kitchen had sent them out with no sauce). I have attached a photo of was returned to me. It appears that the kitchen staff put a large ladle of sauce on top and sent it out. Now my wings are swimming. Im not one to complain nor send items back but these were TERRIBLE. It appears that B-dubs have raised the prices but lowered the standards on their food. From now on, we will make the drive to Lexington for better food and service! Don't waste your money at the one in Richmond!
(1)Lee P.
This is a nice place to go for what it's known for, some beers and to watch some sports. Big TV screens all around. Lots of choices on the wing sauces and rubs. I would suggest going on a non sports event night if you don't want to deal with the crowds or go early enough where you can get a table at the bar.
(4)Shawn H.
Been eating here since they first hit Richmond. The service is hit and miss and the food is usually consistent. Well sometimes, they other night my wings was more sauce than wings. But it was fixed they came back good. With the menu it is pricey now about 40 bucks for two of us to eat.
(3)Dustin G.
Wednesday night, I sit down at the bar, it's not even crowded at the bar. No bartender. I assume she's waiting tables in the bar area which is totally understandable. Well, she walks up, sees me, and goes about doing whatever it was she was doing. Another girl goes behind the bar and looks at me, pours drinks and walks away. I would've stayed if someone merely acknowledged me, but that wasn't the case. I'm glad there are other places to eat near by.
(1)Savy S.
I'm writing on behalf of my brother who went there from Washington state and all he has to say is, you guys (Manager) are super duper racist to asians and blacks. Even their white friends were in shock. You guys make a pile of turd look like HEAVEN.
(1)J F.
This was my first time truly sitting down and eating here. Since I don't know of any of these places near where I live, I had to try the one here. The ambiance is lively with flat screens on all four walls, background music, and lots of people (particularly college age probably from nearby EKU). Our waiter was really personable and helpful and explained the menu to us. He also suggested some items that we might try. He came around frequently and asked if we wanted refills. We couldn't have asked for better service in that regard. We ordered mild wings together, and each of us ordered a burger. The wings were excellent. They came in a paper container; we were a bit surprised. We were expecting a plate, but it wasn't anything major. The burgers were cooked to our liking, and the fries were good. The wings were the best part of the meal, and the server was the best part of the experience. I knocked off a star because since I am a little older, the college atmosphere was a bit too loud at times (people yelling across the restaurant at old friends back from the summer) and some dishes for the wings would have given us a nicer experience. But if you can accept these aspects of this place, you should love it. I will definitely go back!
(4)Jenny S.
Good food. Chain restaurant but it's still a pretty good place to eat in Richmond. Out of towners beknown though: During UK Basketball and Football season you'll have to fight for a table LOL. Make sure you get there early before the games. Food is served to you quickly and is pretty good for the price.
(4)