Now I'm not a huge fan of reviews on chains. But this place has special place in my heart because of the way they run their business and help our local community. Plus they have some pretty quality fast food that's always served fresh, hot and with a smile. As far as fast food their classic chicken sandwich is great, I do it with a wheat bun. Then their Spicy Chicken sandwich is very tasty and even has a good little kick. Waffle fries are good and oh boy the milkshakes are yummy... But a small will set you back about 700 calories, but hey sometimes it's worth it. Now Chick Fil A has a rep for great customer service and employees who go out of their for to serve their customers. When you say thanks they say "it's my pleasure to serve you" and they mean it. This for me is much better than a little cheaper meal and workers who act annoyed when you drive up. Plus if you are a church, non profit, little league and looking to do fundraising they will let you host a Spirit Night and give proceeds to your group. My non profit has done it twice and made $650 in one night! Quality fast food, service with a smile, and a friend to the community...great place in my book! Oh and did I mention that they'll even accept expired coupons?!
(5)
Kelly S.
Never had a bad meal or service here. This is the model for all franchises for quality and service.
(5)
Nick Z.
Good food. Friendly staff who are happy to help. The place gets crowded around lunch and dinner time. Pretty standard for all Chick-Fil-A
(4)
Mike B.
This is the best ran Chick-Fil-A in the metro, it is spotlessly clean and efficient. The staff is fantastic and your drink can't get empty before they ask you if you want a refill. The "special events" like Father and Son camp out are outstanding!
(5)
Kev L.
I have to agree with Kristen, i'm not really crazy about chains but I am a huge fan of Chick-Fil-A. Everything's fried in peanut oil. If you're going to fry anything, there's no better oil. not to mention the chicken strips are just INSANE!. My favorite things here though are the yogurt parfait and the chargrilled & fruit salad. The salad I would have to say is my favorite salad from any chain. Actually, I don't eat salad from chains to begin with but Chick-Fil-A is the only exception. Be sure to try it and find out why. The Berry Balsamic vinaigrette in moderation goes well with it.
(5)
C L.
I don't get the big whoop about Chick-Fil-A. I was really excited, like everyone else, when they began to build in Olathe. I remembered really liking it as a child - not so much as an adult. My son really likes their chicken nuggets, and I will agree that they make a very good one. But everything else is just okay to me - breakfast burrito, fried chicken sandwich, waffle fries. Their chicken noodle soup is good for a fast food joint, but nothing you'd ask the recipe for to replicate at home. They get 3 stars because: 1) they support the local schools and allow them to hold events here. 2) I don't get that nasty "I just ate fast food" feeling I get from other joints 3) the teenagers here are required to be "Stepford" polite (answering your "thank yous" with "my pleasure") 4) when I'm feeling sick, this is the nearest chicken noodle soup drive-thru.
(3)
Adam S.
This place serves some delicious chicken. My go-to order the the spicy chicken sandwich meal. The staff at this location is great. They have people in the dining room (at least during lunch) who come around and get you refills and make sure everything is going good. I've never had a bad experience here, and highly recommend it over the more traditional fast food chains.
(5)
Gina M.
For fast food, Chick-fil-A is one of the best. The service is outstanding and the facility is always clean, never dingy. My favorite is the grilled nuggets with Polynesian sauce ~ oh, and my guilty pleasure is the waffle fries (also with Polynesian sauce ~ shhh,...I might have a sweet tooth.) I have tried the wrap and the salads and several of the sandwiches and have never been disappointed. The fruit cup is ALWAYS fresh too! I have found the sweet tea to be a bit bitter a time or two, but lately it's been spot on. Though I often find myself disappointed that they aren't open on Sunday, I have to say that I can appreciate how they honor their beliefs and values.
(4)
Mark N.
Wow. How long must I wait for drive thru?
(2)
Emmerson D.
Clean. Great service. Best part: This restaurant has a fold-down step stool (see photos below) for children at the bathroom sink. Priceless! I have only seen these in large international airports. As a mother of two young children, it is so nice having help getting my kids close enough to the sink (without breaking my back or crushing their ribs while holding them up) for them to wash their hands long enough to actually get them clean. Thank you, Chick-Fil-A!!!
(5)
Fabiana Z.
I am never disappointed at this location. Today I tried the grilled chicken sandwich...delish! I enjoyed that it actually tasted the way it was advertised: like it was just grilled on an open flame. Paired it with my favorite drink, lemonade, and I was in heaven! The kiddo went for the nuggets but she picked the side of fruit (maybe my eating habits are rubbing off on her? One can only hope.) Her meal was super fresh with a colorful assortment of fruit including blueberries, apples and pineapple. Paired with a cold non-fat chocolate milk and you have yourself one happy mother! The restaurant is always clean and tidy, but what really makes me happy to return is the courteous staff: they're always cheerful, obliging and consistent. I'm a stickler for good customer service and this location is great!
(5)
Billie H.
It has been a very long time since I have been to a Chick-Fil-A, but I figured if they could change, I could give them a chance. There are so many things to like about this unhealthy dining establishment. The chicken sandwiches are awesome. Tender juicy chicken with just pickles (you can get them with cheese, lettuce, tomato also), that is all you need and it is perfect. They really let their chicken shine. The waffle fries are ok, could use a little more crisp for my liking, but ok. The shakes are yummilicious. Old time, hand spun shakes that have the perfect flavor and creaminess. Not too thick, not too runny. The real star for me is the breakfast. My favorite fast food breakfast item is a bacon, egg, and cheese biscuit, but so many places fail on the biscuit. CFA has the most mouth watering (not meaning dry) biscuits. They flake apart, yet are moist. They are fluffy and airy, just good grandma biscuits. The bacon can be a little chewy, but overall, best breakfast sandwich of fast food joints. The hash tot things are meh. So many places try to make a form of hashbrowns on the go. No one has found a way to make them appealing in a fast food restaurant. They are what you expect for little tater tot like hashbrowns. My downfall is the breakfast chicken minis. CFA crack! Little pieces of tender juicy bite sized chicken stuffed between little bite sized yeast rolls that have been brushed with honey butter. These things should be illegal, or come in an instant heart attack producing size. I think I am going to go take a nap and dream about running on the beach with one..... Service.. always, super friendly! No Sundays :(
(4)
Mj J.
I try to stay away from fast food these days but if there is a need, it's this particular Chick-fil-a. The customer service here is top notch and so incredibly polite. I have never had a bad service experience here. I also appreciate how CFA sends customer surveys via email. I think they really listen to the customers and it shows. As for the food, my favorite item is the grilled chicken nuggets. It's a quick and easy meal for me when protein is needed. Although their waffle fries are also outstanding, I haven't had them in awhile. If you like spicy food, their spicy chicken sandwich is the absolute best; beats the competitors by a mile. If you are a shake fan, give the Peach shake a try in Aug/Sept. It's like sucking on a peach tree.. it's so good!!! I also appreciate that their sandwiches are topped simply with pickles. I'm not a mayo or dressing fan so the "extra pickles" request is always met with a smile. I've never had a bad experience at a Chick-Fil-a but this one is just the best!
(5)
Joley W.
I didn't really get the hype over this place. And then I had the chicken biscuit this morning. Awesome! I'm even considering having it for dinner. It was hot, juicy, crispy.
(5)
Leigh W.
Always great food, very clean, friendly staff, good location & parking. I crave this food, soup is yummy on a cold day & their open till 10 on weekends. Never open on Sunday which I respect. Atmosphere inside is one fast food place I don't mind eating inside at.
(5)
Amanda T.
I normally go to this location when I want Chick Fil A. Food is always good and customer service is great. I am big on customer service and this business makes sure they take care of there customers. My only complaint is the parking lot, not very well put together. Drive though running into parking spaces makes it hard for people to get in line and leave. All in all, it's good.
(4)
Jessica K.
Today was the first day I have ever been here and been treated rudely in the drive thru. Normally everyone is incredibly nice and I understand that they were busy but that's no excuse to ask a customer "what else do you want" with a very condescending tone. You work in customer service.
(1)
Zach G.
This place is spot on. The chicken is always moist and delicious, the prices are good and the service is always fast and very, very friendly. This is also my go-to hangover cure, which is unfortunate since it isn't open Sundays after a brutal Saturday night. Nonetheless, I like it here.
(4)
Drew H.
For fast food, real good
(4)
Brent G.
Love it! Best fast food around. Love the food and the service is always good. Thank you....'It's my pleasure!'
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Kristen L.
Now I'm not a huge fan of reviews on chains. But this place has special place in my heart because of the way they run their business and help our local community. Plus they have some pretty quality fast food that's always served fresh, hot and with a smile. As far as fast food their classic chicken sandwich is great, I do it with a wheat bun. Then their Spicy Chicken sandwich is very tasty and even has a good little kick. Waffle fries are good and oh boy the milkshakes are yummy... But a small will set you back about 700 calories, but hey sometimes it's worth it. Now Chick Fil A has a rep for great customer service and employees who go out of their for to serve their customers. When you say thanks they say "it's my pleasure to serve you" and they mean it. This for me is much better than a little cheaper meal and workers who act annoyed when you drive up. Plus if you are a church, non profit, little league and looking to do fundraising they will let you host a Spirit Night and give proceeds to your group. My non profit has done it twice and made $650 in one night! Quality fast food, service with a smile, and a friend to the community...great place in my book! Oh and did I mention that they'll even accept expired coupons?!
(5)Kelly S.
Never had a bad meal or service here. This is the model for all franchises for quality and service.
(5)Nick Z.
Good food. Friendly staff who are happy to help. The place gets crowded around lunch and dinner time. Pretty standard for all Chick-Fil-A
(4)Mike B.
This is the best ran Chick-Fil-A in the metro, it is spotlessly clean and efficient. The staff is fantastic and your drink can't get empty before they ask you if you want a refill. The "special events" like Father and Son camp out are outstanding!
(5)Kev L.
I have to agree with Kristen, i'm not really crazy about chains but I am a huge fan of Chick-Fil-A. Everything's fried in peanut oil. If you're going to fry anything, there's no better oil. not to mention the chicken strips are just INSANE!. My favorite things here though are the yogurt parfait and the chargrilled & fruit salad. The salad I would have to say is my favorite salad from any chain. Actually, I don't eat salad from chains to begin with but Chick-Fil-A is the only exception. Be sure to try it and find out why. The Berry Balsamic vinaigrette in moderation goes well with it.
(5)C L.
I don't get the big whoop about Chick-Fil-A. I was really excited, like everyone else, when they began to build in Olathe. I remembered really liking it as a child - not so much as an adult. My son really likes their chicken nuggets, and I will agree that they make a very good one. But everything else is just okay to me - breakfast burrito, fried chicken sandwich, waffle fries. Their chicken noodle soup is good for a fast food joint, but nothing you'd ask the recipe for to replicate at home. They get 3 stars because: 1) they support the local schools and allow them to hold events here. 2) I don't get that nasty "I just ate fast food" feeling I get from other joints 3) the teenagers here are required to be "Stepford" polite (answering your "thank yous" with "my pleasure") 4) when I'm feeling sick, this is the nearest chicken noodle soup drive-thru.
(3)Adam S.
This place serves some delicious chicken. My go-to order the the spicy chicken sandwich meal. The staff at this location is great. They have people in the dining room (at least during lunch) who come around and get you refills and make sure everything is going good. I've never had a bad experience here, and highly recommend it over the more traditional fast food chains.
(5)Gina M.
For fast food, Chick-fil-A is one of the best. The service is outstanding and the facility is always clean, never dingy. My favorite is the grilled nuggets with Polynesian sauce ~ oh, and my guilty pleasure is the waffle fries (also with Polynesian sauce ~ shhh,...I might have a sweet tooth.) I have tried the wrap and the salads and several of the sandwiches and have never been disappointed. The fruit cup is ALWAYS fresh too! I have found the sweet tea to be a bit bitter a time or two, but lately it's been spot on. Though I often find myself disappointed that they aren't open on Sunday, I have to say that I can appreciate how they honor their beliefs and values.
(4)Mark N.
Wow. How long must I wait for drive thru?
(2)Emmerson D.
Clean. Great service. Best part: This restaurant has a fold-down step stool (see photos below) for children at the bathroom sink. Priceless! I have only seen these in large international airports. As a mother of two young children, it is so nice having help getting my kids close enough to the sink (without breaking my back or crushing their ribs while holding them up) for them to wash their hands long enough to actually get them clean. Thank you, Chick-Fil-A!!!
(5)Fabiana Z.
I am never disappointed at this location. Today I tried the grilled chicken sandwich...delish! I enjoyed that it actually tasted the way it was advertised: like it was just grilled on an open flame. Paired it with my favorite drink, lemonade, and I was in heaven! The kiddo went for the nuggets but she picked the side of fruit (maybe my eating habits are rubbing off on her? One can only hope.) Her meal was super fresh with a colorful assortment of fruit including blueberries, apples and pineapple. Paired with a cold non-fat chocolate milk and you have yourself one happy mother! The restaurant is always clean and tidy, but what really makes me happy to return is the courteous staff: they're always cheerful, obliging and consistent. I'm a stickler for good customer service and this location is great!
(5)Billie H.
It has been a very long time since I have been to a Chick-Fil-A, but I figured if they could change, I could give them a chance. There are so many things to like about this unhealthy dining establishment. The chicken sandwiches are awesome. Tender juicy chicken with just pickles (you can get them with cheese, lettuce, tomato also), that is all you need and it is perfect. They really let their chicken shine. The waffle fries are ok, could use a little more crisp for my liking, but ok. The shakes are yummilicious. Old time, hand spun shakes that have the perfect flavor and creaminess. Not too thick, not too runny. The real star for me is the breakfast. My favorite fast food breakfast item is a bacon, egg, and cheese biscuit, but so many places fail on the biscuit. CFA has the most mouth watering (not meaning dry) biscuits. They flake apart, yet are moist. They are fluffy and airy, just good grandma biscuits. The bacon can be a little chewy, but overall, best breakfast sandwich of fast food joints. The hash tot things are meh. So many places try to make a form of hashbrowns on the go. No one has found a way to make them appealing in a fast food restaurant. They are what you expect for little tater tot like hashbrowns. My downfall is the breakfast chicken minis. CFA crack! Little pieces of tender juicy bite sized chicken stuffed between little bite sized yeast rolls that have been brushed with honey butter. These things should be illegal, or come in an instant heart attack producing size. I think I am going to go take a nap and dream about running on the beach with one..... Service.. always, super friendly! No Sundays :(
(4)Mj J.
I try to stay away from fast food these days but if there is a need, it's this particular Chick-fil-a. The customer service here is top notch and so incredibly polite. I have never had a bad service experience here. I also appreciate how CFA sends customer surveys via email. I think they really listen to the customers and it shows. As for the food, my favorite item is the grilled chicken nuggets. It's a quick and easy meal for me when protein is needed. Although their waffle fries are also outstanding, I haven't had them in awhile. If you like spicy food, their spicy chicken sandwich is the absolute best; beats the competitors by a mile. If you are a shake fan, give the Peach shake a try in Aug/Sept. It's like sucking on a peach tree.. it's so good!!! I also appreciate that their sandwiches are topped simply with pickles. I'm not a mayo or dressing fan so the "extra pickles" request is always met with a smile. I've never had a bad experience at a Chick-Fil-a but this one is just the best!
(5)Joley W.
I didn't really get the hype over this place. And then I had the chicken biscuit this morning. Awesome! I'm even considering having it for dinner. It was hot, juicy, crispy.
(5)Leigh W.
Always great food, very clean, friendly staff, good location & parking. I crave this food, soup is yummy on a cold day & their open till 10 on weekends. Never open on Sunday which I respect. Atmosphere inside is one fast food place I don't mind eating inside at.
(5)Amanda T.
I normally go to this location when I want Chick Fil A. Food is always good and customer service is great. I am big on customer service and this business makes sure they take care of there customers. My only complaint is the parking lot, not very well put together. Drive though running into parking spaces makes it hard for people to get in line and leave. All in all, it's good.
(4)Jessica K.
Today was the first day I have ever been here and been treated rudely in the drive thru. Normally everyone is incredibly nice and I understand that they were busy but that's no excuse to ask a customer "what else do you want" with a very condescending tone. You work in customer service.
(1)Zach G.
This place is spot on. The chicken is always moist and delicious, the prices are good and the service is always fast and very, very friendly. This is also my go-to hangover cure, which is unfortunate since it isn't open Sundays after a brutal Saturday night. Nonetheless, I like it here.
(4)Drew H.
For fast food, real good
(4)Brent G.
Love it! Best fast food around. Love the food and the service is always good. Thank you....'It's my pleasure!'
(5)