I have been very disappointed with other restaurants since moving to Manhattan. I think a lot of restaurant staff in this town are college kids who don't care about customer service and doing a good job. We have had horrible service at Chili's, Applebee's, and at Umi's once. I expected the same treatment from IHOP, but this was not the case at all! I don't remember the name of our waiter, but he gave us the absolute best service of any other restaurant in this town. I'm beyond pleased, and with this restaurant. This is only the second time we have been here and we will continue to go back!
(5)
Cody R.
I came here with very realistic (low) expectations. Even after reading the reviews I was thinking, it can't be THAT bad. Food snobs do tend to post on here quite a bit and I'm not one. Wish I would've listened to the others. This place sucked. First off, it was very clean, so that was a nice plus. But the service was awful. I did get my drink right away, but no refills at all. The waitress brought my check out with the food like there was a rush. I think there were more servers than people during my entire visit. Food was typical ihop, not any worse than any other ihop I've been to. Just horrible service and a general feeling of depression from the employees. You could overlook this review and go anyway. You'll just end up being the next bad review on yelp and have a few less dollars in your pocket.
(2)
Liliana S.
Had a horrible experience, doubt I'll ever b back. First off I was sitting there for 30 min waiting for my food bcuz they gave it to smone else. Food was ok but when it came time for the check the waitress dropped my credit card & another associate was walking around asking if it was ours. Lastly when she finally finished with the transaction she threw the receipt book on the table and walked away. & I mean she actually chucked it, I just left as fast as I could.
(1)
A B.
We went on fathers day Sunday, I expected a long wait and for our food to take awhile but for the volume of people I'd say they were timely. I haven't ate ihop in sometime because I do not live in Manhattan anymore, I was pleased that my meal was good and so was my husbands. I had the California scramble with potatoes and pancakes, my husband had crepes.
(5)
Amgad M.
I asked for fried fish sandwich, the fish was over fried (dark brown color) and too oily, the oil dropped from the sandwich. It tastes really bad! It is really a small sandwich for $10.
(2)
Phillip M.
Went to I hop for dinner and it took them forever to seat us. We were seated and ended up leaving because nobody came to our table after 10 min. Lots of standing around going on and when we left the manager was near the front door and did not acknowledge us as we left. We know that she knew we were the last couple that had been seated. Very disappointing!!!!!
(1)
John Q.
Went to IHOP on 21 December for dinner, food was good as this IHOP is the only one that can actually make the meal my wife and I like correct. Service was good. My only Complaint was a employees husband was in there waiting for his wife to get off and every other word he said was a curse word and was extremely loud and obnoxious. This behavior in a family restaurant is completely unacceptable. If it wasn't for that this visit would of been better. May have to wait and see if the atmosphere improves.
(3)
Thomas A.
I don't care what anyone says. You can very seldom go wrong with IHOP. So food snobs...move along...you won't want to read this review. There were five of us and we had a fabulous brunch here last Sunday and our server Emma was the BOMB! What a friendly, bright and happenin' chick! It was also a very fun time. The place was packed and about ready to explode but they kept moving us in and out with finesse. I didn't seem like we had to wait long at all to get a booth. I had a bacon omelette that had cheese and 6 slices of bacon in it, hash browns and wheat toast. Totally delicious. The girls had bacon burgers and one had fries the other onions rings. Since nothing was left on their plates, I assume everything was tasty. I couldn't tell you what the other two had so I guess this isn't such a great review. It was something breakfasty. We were in Manhattan and having a great time on a Sunday with all the hangovers, etc. It was a great way to end a fun evening at K-State the night before and IHOP really was the icing on the cake. Great service, tasty food and a GREAT value!
(5)
Joe F.
Tasty food, but took 15 minutes just to get our drinks: which were a water and coffee, by the way. Still waiting for our food as I write this and it's been 25 minutes, and the restaurant is practically empty. Should not take this long for food.
(2)
Monica A.
The food was plentiful and tasted great. The service was excellent. I would go there again.
(5)
Daphne G.
I just came from Los Angeles, land of bad service, and was optimistic that service was much better in Kansas. Every restaurant in the surrounding area had great service UNTIL I WENT TO THIS IHOP. As soon as we walked in the hostess and the cashier completely ignored us.. No "hi", or "welcome to IHOP" or even a "how many in your party?" it wasn't until another customer came in and informed the hostess that we were first, that the hostess finally said something. "we are already getting them a table!" it seemed like mostly college age students worked there and they all lack the basic mannerisms that are supposed to be required at an establishment such as this. 20 minutes later we got our table (partially cleared) from a flustered looking manager who looked like he was doing more work than anyone else in this establishment. Our server Crystal, was personable however she lacked focus. our food york abut 25 minutes to come, and we were never offered refills, condiments or even to take away some plates. When i asked her for a refill, she almost seemed shocked like i had the audacity to even ask her for one! ( Nor did she offer anyone else in my party at the time if they might want one as well. ) She never came back to check on us to see if we needed anything else, and I had to flag her down for the bill. She was socializing with another waitress, so no she was NOT busy with other tables at the time. When I finally got the bill, she stood over me watching how much I was going to tip her, SERIOUSLY!! This place is way over rated. I will NOT come here again. There are a ton of mom and pop places here that have far superior service than this place.. It is seriously crying out for a district manager to do a complete overhaul on the staff and their service.. DISAPOINTED.
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Outdoor Seating : No Has TV : No Waiter Service : Yes Caters : No
Kelly R.
I have been very disappointed with other restaurants since moving to Manhattan. I think a lot of restaurant staff in this town are college kids who don't care about customer service and doing a good job. We have had horrible service at Chili's, Applebee's, and at Umi's once. I expected the same treatment from IHOP, but this was not the case at all! I don't remember the name of our waiter, but he gave us the absolute best service of any other restaurant in this town. I'm beyond pleased, and with this restaurant. This is only the second time we have been here and we will continue to go back!
(5)Cody R.
I came here with very realistic (low) expectations. Even after reading the reviews I was thinking, it can't be THAT bad. Food snobs do tend to post on here quite a bit and I'm not one. Wish I would've listened to the others. This place sucked. First off, it was very clean, so that was a nice plus. But the service was awful. I did get my drink right away, but no refills at all. The waitress brought my check out with the food like there was a rush. I think there were more servers than people during my entire visit. Food was typical ihop, not any worse than any other ihop I've been to. Just horrible service and a general feeling of depression from the employees. You could overlook this review and go anyway. You'll just end up being the next bad review on yelp and have a few less dollars in your pocket.
(2)Liliana S.
Had a horrible experience, doubt I'll ever b back. First off I was sitting there for 30 min waiting for my food bcuz they gave it to smone else. Food was ok but when it came time for the check the waitress dropped my credit card & another associate was walking around asking if it was ours. Lastly when she finally finished with the transaction she threw the receipt book on the table and walked away. & I mean she actually chucked it, I just left as fast as I could.
(1)A B.
We went on fathers day Sunday, I expected a long wait and for our food to take awhile but for the volume of people I'd say they were timely. I haven't ate ihop in sometime because I do not live in Manhattan anymore, I was pleased that my meal was good and so was my husbands. I had the California scramble with potatoes and pancakes, my husband had crepes.
(5)Amgad M.
I asked for fried fish sandwich, the fish was over fried (dark brown color) and too oily, the oil dropped from the sandwich. It tastes really bad! It is really a small sandwich for $10.
(2)Phillip M.
Went to I hop for dinner and it took them forever to seat us. We were seated and ended up leaving because nobody came to our table after 10 min. Lots of standing around going on and when we left the manager was near the front door and did not acknowledge us as we left. We know that she knew we were the last couple that had been seated. Very disappointing!!!!!
(1)John Q.
Went to IHOP on 21 December for dinner, food was good as this IHOP is the only one that can actually make the meal my wife and I like correct. Service was good. My only Complaint was a employees husband was in there waiting for his wife to get off and every other word he said was a curse word and was extremely loud and obnoxious. This behavior in a family restaurant is completely unacceptable. If it wasn't for that this visit would of been better. May have to wait and see if the atmosphere improves.
(3)Thomas A.
I don't care what anyone says. You can very seldom go wrong with IHOP. So food snobs...move along...you won't want to read this review. There were five of us and we had a fabulous brunch here last Sunday and our server Emma was the BOMB! What a friendly, bright and happenin' chick! It was also a very fun time. The place was packed and about ready to explode but they kept moving us in and out with finesse. I didn't seem like we had to wait long at all to get a booth. I had a bacon omelette that had cheese and 6 slices of bacon in it, hash browns and wheat toast. Totally delicious. The girls had bacon burgers and one had fries the other onions rings. Since nothing was left on their plates, I assume everything was tasty. I couldn't tell you what the other two had so I guess this isn't such a great review. It was something breakfasty. We were in Manhattan and having a great time on a Sunday with all the hangovers, etc. It was a great way to end a fun evening at K-State the night before and IHOP really was the icing on the cake. Great service, tasty food and a GREAT value!
(5)Joe F.
Tasty food, but took 15 minutes just to get our drinks: which were a water and coffee, by the way. Still waiting for our food as I write this and it's been 25 minutes, and the restaurant is practically empty. Should not take this long for food.
(2)Monica A.
The food was plentiful and tasted great. The service was excellent. I would go there again.
(5)Daphne G.
I just came from Los Angeles, land of bad service, and was optimistic that service was much better in Kansas. Every restaurant in the surrounding area had great service UNTIL I WENT TO THIS IHOP. As soon as we walked in the hostess and the cashier completely ignored us.. No "hi", or "welcome to IHOP" or even a "how many in your party?" it wasn't until another customer came in and informed the hostess that we were first, that the hostess finally said something. "we are already getting them a table!" it seemed like mostly college age students worked there and they all lack the basic mannerisms that are supposed to be required at an establishment such as this. 20 minutes later we got our table (partially cleared) from a flustered looking manager who looked like he was doing more work than anyone else in this establishment. Our server Crystal, was personable however she lacked focus. our food york abut 25 minutes to come, and we were never offered refills, condiments or even to take away some plates. When i asked her for a refill, she almost seemed shocked like i had the audacity to even ask her for one! ( Nor did she offer anyone else in my party at the time if they might want one as well. ) She never came back to check on us to see if we needed anything else, and I had to flag her down for the bill. She was socializing with another waitress, so no she was NOT busy with other tables at the time. When I finally got the bill, she stood over me watching how much I was going to tip her, SERIOUSLY!! This place is way over rated. I will NOT come here again. There are a ton of mom and pop places here that have far superior service than this place.. It is seriously crying out for a district manager to do a complete overhaul on the staff and their service.. DISAPOINTED.
(1)