Waitress smelled extremely bad. I could barely eat, my children were put off too. I can't believe anyone could be unaware of that smell. It wasn't sweat or fecal or bad breath, I can't even describe it. Food was fast and typical for any Steak and Shake but my stomach was turned by then...
(2)
Mark L.
It took 5 minutes to get seated and then no one ever came back to take our order. After 15 minutes i went up and asked for the manager, THEY DIDN'T KNOW WHERE HE WAS!! When he came around he apologized and picked up the tab, food came, it was fine, but then the waitress never returned!! We scrounged around for our own ketchup and napkins. Stay Away
(1)
Nate H.
The food was just okay, but the staff was friendly. I ordered the Jamaican jerk burger, and it was tasty, just nothing to shout about, the fries seemed to be overcooked though, but that might just be my personal preference. Although not the best meal in town, I will try the place again at a later date.
(2)
Rhonda D.
Food is good but service is really slow. Drive thru takes at least 10 minutes. But if you're willing to wait, worth it!!! :) Get a turtle shake they are also amazing.
(4)
David L.
First time double cheeseburger extra tomato and pickles juicy healthy I liked it wife liked it. I'll come back Frisco melt good under four bucks
(4)
Johanna C.
We stopped here during our road trip, and went in to order take-out. They had happy hour when we went, which meant half off drinks and shakes, but our cashier was not clear on how that would work if we had meals, etc, and there were no prices on our receipt, so I have no idea how this worked out for us. A big gripe was that our food came out after about 5 minutes, but our shakes didn't, and no one seemed to care. We had to ask 4 different people about our shakes and no one told us anything, they all just said they would check on it, until finally the manager told us very snarkily that they were coming out. This was not a pleasant experience, especially because then our food had started to get cold. The food itself was pretty good though: Single Steakburger with cheese- the ingredients tasted fresh and it was a good portion for me because I wasn't that hungry. Onion rings- not a huge portion for the price, but very good for a fast food restaurant Grilled Cheeseburger Melt (not sure if this was what it was called)- very delicious, but not very big for the price.
(2)
Isela C.
Cheap good food but lately the customer service is really falling out never I usually like to come here cause they have great deals but after my last few visits I'm considering finding somewhere else to take my family
(3)
Robert O.
Everything is good never have any problems with anything very good with kids as well have things for them to do like color and even a toy car to make out of cardboard. The seating is good as long as you can get a booth the chars are not really any different than others and it is nice were it is with good parking.
(4)
Magnus L.
It was definitely not the best Steak 'n Shake experience I've had. They were very busy and only had 2 or 3 waitresses, we had to wait more than 5 minutes to get seated. It took more than 30 minute to get the food. The burger I ordered was decent but nothing spectacular.
(2)
Jer B.
What a terrible place. I sat in the drive-thru for at least 30 mins. When i got up to the window..they forgot what I ordered! Horrible staff. I finally got my bag of food...and it was still messed up. I finally went inside to get my order fixed. I got a discount for the mess up and they remade my food. I got home and found a rubber glove in my bag!
(1)
Jenny z.
Yikes! I'm a Steak n Shake addict and I was disappointed enough at the food in this location that I had to write it up. As with all Steak n Shake's, it was very clean and the staff was friendly. We were served quickly and I got the usual - a single steak burger platter, with fries, chili, and cheese sauce on the side. I'd been driving for 6 hours at this point, so I got a chocolate shake as well to get me through the last 100 miles of my drive. My fella got the same, but asked for a chocolate shake to go so he could take his in the car. So far, so good. Ick - then my food came. My burger tasted gamey and was much smaller than usual. The cheese sauce was gloppy, thick, and cold. The chili - one of my favorite chili's around, usually - was inedible. It was overcooked to the point where it was a giant lump of beans. No gravy, no discernible meat - did they scrape the bottom of the pot? I have no idea, it was disgusting. My shake was bizarrely sweet, as if they had added extra sugar. I couldn't eat any of it. My fella liked his baked beans, though. When I went to pay, the cashier argued with me about the milk shake to go and it took about 5 minutes to get her to look at the receipt and see that we had in fact paid for another shake. She was not very gracious about getting it for us, yelling at someone in the back to make one and bring it up. If you like Steak n Shake, or just want to try one, avoid this location. It is not up to SnS's usually delicious standards.
(2)
Rick C.
This Steak n Shake is fantastic. They were friendly, prompt, and attentive. Our son has serious allergies, and the staff bent over backward to accommodate his needs. We will definitely return the next time we are in town.
(5)
Joseph N.
Fucks up my order every time...
(1)
Brian B.
Worst Steak and Shake in the country - hands down. If you like basket case crack heads cooking and serving you, this is the place to go. I would do ZERO stars if possible.
(1)
Diana G.
If I can give it negative stars I would. This was the worst dining experience EVER! If I even can call it that since we didn't really get to eat. It was 3 of us. We waited and we finally get seated. Our waitress was just everywhere. She had this large table (which was like 3-5 tables all together) she was attending too also, but this place is not that big. Anyways, she takes our order. We order shakes, chili and our burgers. We wait for awhile for our shakes. Then it takes awhile for one little bowl of chili. Then the wait continues............we were just waiting and waiting.......she was just running around. I think she was new at this. Because that large group must of complained because she went back to them and said they didn't have to pay and they all ended up getting up and leaving. So we were waiting and my friend goes up to the front to ask and he goes your order hasn't even been placed. WTF! She kept telling us it was coming. So we just left! Over an hour for some shakes and one little bowl of chili. DO NOT GO HERE! WORST EXPERIENCE EVER!
(1)
Marnie M.
I love the Frisco Melt however they never grill the bread long enough. I also really like their chocolate shakes and cheese fries. This is also a great place for kids. The kids meals are cheap and free on the weekends with every $8 spent.
(3)
Michael C.
Steak and shake never disappoints. Its wholesome good food. The food was good. The staff was friendly.
(3)
Marc H.
Frisco Melt. Onion Rings. Get some.
(3)
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Address :5809 S Franklin St
Michigan City, IN, 46360
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
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Mariah J.
I give the place 3 stars, because half the time the employees are extremely inappropriate. My fiancé, his friend and myself went in there recently and they had one waitress working. She got into a argument with the cook and came out on the floor (with a dining room full of customers) CUSSING at the cook. The cook walked out. Completely unprofessional. I work in the tipping industry so if I leave a bad tip and/or don't tip at all I'm infuriated. And that has happened numerous times. However every time I've gotten Tracy as my server everything was awesome. She's so helpful and makes sure we're leaving with a full belly and smiles on our face.
(3)J M.
Waitress smelled extremely bad. I could barely eat, my children were put off too. I can't believe anyone could be unaware of that smell. It wasn't sweat or fecal or bad breath, I can't even describe it. Food was fast and typical for any Steak and Shake but my stomach was turned by then...
(2)Mark L.
It took 5 minutes to get seated and then no one ever came back to take our order. After 15 minutes i went up and asked for the manager, THEY DIDN'T KNOW WHERE HE WAS!! When he came around he apologized and picked up the tab, food came, it was fine, but then the waitress never returned!! We scrounged around for our own ketchup and napkins. Stay Away
(1)Nate H.
The food was just okay, but the staff was friendly. I ordered the Jamaican jerk burger, and it was tasty, just nothing to shout about, the fries seemed to be overcooked though, but that might just be my personal preference. Although not the best meal in town, I will try the place again at a later date.
(2)Rhonda D.
Food is good but service is really slow. Drive thru takes at least 10 minutes. But if you're willing to wait, worth it!!! :) Get a turtle shake they are also amazing.
(4)David L.
First time double cheeseburger extra tomato and pickles juicy healthy I liked it wife liked it. I'll come back Frisco melt good under four bucks
(4)Johanna C.
We stopped here during our road trip, and went in to order take-out. They had happy hour when we went, which meant half off drinks and shakes, but our cashier was not clear on how that would work if we had meals, etc, and there were no prices on our receipt, so I have no idea how this worked out for us. A big gripe was that our food came out after about 5 minutes, but our shakes didn't, and no one seemed to care. We had to ask 4 different people about our shakes and no one told us anything, they all just said they would check on it, until finally the manager told us very snarkily that they were coming out. This was not a pleasant experience, especially because then our food had started to get cold. The food itself was pretty good though: Single Steakburger with cheese- the ingredients tasted fresh and it was a good portion for me because I wasn't that hungry. Onion rings- not a huge portion for the price, but very good for a fast food restaurant Grilled Cheeseburger Melt (not sure if this was what it was called)- very delicious, but not very big for the price.
(2)Isela C.
Cheap good food but lately the customer service is really falling out never I usually like to come here cause they have great deals but after my last few visits I'm considering finding somewhere else to take my family
(3)Robert O.
Everything is good never have any problems with anything very good with kids as well have things for them to do like color and even a toy car to make out of cardboard. The seating is good as long as you can get a booth the chars are not really any different than others and it is nice were it is with good parking.
(4)Magnus L.
It was definitely not the best Steak 'n Shake experience I've had. They were very busy and only had 2 or 3 waitresses, we had to wait more than 5 minutes to get seated. It took more than 30 minute to get the food. The burger I ordered was decent but nothing spectacular.
(2)Jer B.
What a terrible place. I sat in the drive-thru for at least 30 mins. When i got up to the window..they forgot what I ordered! Horrible staff. I finally got my bag of food...and it was still messed up. I finally went inside to get my order fixed. I got a discount for the mess up and they remade my food. I got home and found a rubber glove in my bag!
(1)Jenny z.
Yikes! I'm a Steak n Shake addict and I was disappointed enough at the food in this location that I had to write it up. As with all Steak n Shake's, it was very clean and the staff was friendly. We were served quickly and I got the usual - a single steak burger platter, with fries, chili, and cheese sauce on the side. I'd been driving for 6 hours at this point, so I got a chocolate shake as well to get me through the last 100 miles of my drive. My fella got the same, but asked for a chocolate shake to go so he could take his in the car. So far, so good. Ick - then my food came. My burger tasted gamey and was much smaller than usual. The cheese sauce was gloppy, thick, and cold. The chili - one of my favorite chili's around, usually - was inedible. It was overcooked to the point where it was a giant lump of beans. No gravy, no discernible meat - did they scrape the bottom of the pot? I have no idea, it was disgusting. My shake was bizarrely sweet, as if they had added extra sugar. I couldn't eat any of it. My fella liked his baked beans, though. When I went to pay, the cashier argued with me about the milk shake to go and it took about 5 minutes to get her to look at the receipt and see that we had in fact paid for another shake. She was not very gracious about getting it for us, yelling at someone in the back to make one and bring it up. If you like Steak n Shake, or just want to try one, avoid this location. It is not up to SnS's usually delicious standards.
(2)Rick C.
This Steak n Shake is fantastic. They were friendly, prompt, and attentive. Our son has serious allergies, and the staff bent over backward to accommodate his needs. We will definitely return the next time we are in town.
(5)Joseph N.
Fucks up my order every time...
(1)Brian B.
Worst Steak and Shake in the country - hands down. If you like basket case crack heads cooking and serving you, this is the place to go. I would do ZERO stars if possible.
(1)Diana G.
If I can give it negative stars I would. This was the worst dining experience EVER! If I even can call it that since we didn't really get to eat. It was 3 of us. We waited and we finally get seated. Our waitress was just everywhere. She had this large table (which was like 3-5 tables all together) she was attending too also, but this place is not that big. Anyways, she takes our order. We order shakes, chili and our burgers. We wait for awhile for our shakes. Then it takes awhile for one little bowl of chili. Then the wait continues............we were just waiting and waiting.......she was just running around. I think she was new at this. Because that large group must of complained because she went back to them and said they didn't have to pay and they all ended up getting up and leaving. So we were waiting and my friend goes up to the front to ask and he goes your order hasn't even been placed. WTF! She kept telling us it was coming. So we just left! Over an hour for some shakes and one little bowl of chili. DO NOT GO HERE! WORST EXPERIENCE EVER!
(1)Marnie M.
I love the Frisco Melt however they never grill the bread long enough. I also really like their chocolate shakes and cheese fries. This is also a great place for kids. The kids meals are cheap and free on the weekends with every $8 spent.
(3)Michael C.
Steak and shake never disappoints. Its wholesome good food. The food was good. The staff was friendly.
(3)Marc H.
Frisco Melt. Onion Rings. Get some.
(3)