One of my favorite nationwide restaurants. Got to have my Pepper Steak! Good location with great service.
(4)
Jane M.
Absolute worst service I've had in many years...anywhere. It's now happened the last 3 times I've been there. It's never busy when I've gone and I understand why. The manager is in la la land and doesn't do anything either. We sat at the bar this time hoping to get better service but asked to be moved because he was too busy forgetting about us....said he had to go and make a drink???? Where? You're at the bar! And poof...he was gone! There's a new menu that didn't have Dan Dan noodles...my fav. Found out later I could order it even though it wasn't on the menu ( after I ordered something that was on the menu...and it was nothing like it was described ) ...who knew? The waitress did offer to switch it out and brought out the noodles and added some sort of broth??? And added it there at the table...this has never been done in the 7yrs I've ordered Dan Dan noodles. Needless to say it was now watered down and didn't taste at all the same. She was very condescending when I asked what she was doing. I crave p f changs and drive downtown, busy traffic, and pay for parking but will never go back! Done!
(1)
Ernie And Dora H.
My wife and I visited P.F. Chang's located in the Center City Mall in downtown Indianapolis, Indiana. This was our first visit, so we opted for the Four-Course Prix-Fixe option which includes one appetizer, two soups, two entrees, and one dessert. For our appetizer, we chose their popular Chicken Lettuce Wrap, wok-seared chicken, mushrooms, green onions, and water chestnuts served over crispy rice sticks with lettuce cups for wrapping and a spicy sauce. This dish had deep flavors, was cooked to perfection, and carried a little bite from the sauce. (Dora here. I wouldn't have minded making a whole meal out of these little goodies!) We both chose the Wonton Soup, which didn't just have an abundant amount of delicious pork wontons, but also chicken, shrimp, mushrooms, spinach and water chestnuts. For our main course, I chose the Mongolian Beef, thinly cut pieces of soy-glazed flank steak, wok-seared with scallions and garlic. The steak was very good, flavorful and tender, but I would've enjoyed it more without the abundance of large scallions. My wife ordered the Crispy Honey Chicken, battered chicken in a sweet and tangy honey sauce over a bed of crispy rice sticks. Dora here. Something about the honey sauce clashed with my tongue. Not my favorite part of the meal, but there was so much more to enjoy! For dessert, we went with the Sweet Vanilla Cream Wontons, warm and crispy shells filled with delicious vanilla cream, petite and not too heavy, the perfect way to end the meal. I would rate this restaurant 4 forks out of 5 forks for a family friendly restaurant that is serving great food. Ernie & Dora Hiers, Fiction Faith & Foodies blog
(4)
Justin B.
Waited over 1 hour for a table that never appeared. Ended up sitting at the bar. Bartender was rude and inattentive. He didn't like that he had to take care of my food order. Sitting at the bar to eat was uncomfortable, there was no room and add to that the rude bartender...not a good experience. The place was dirty, tables were not cleaned, the bar was sticky, dirty plates and glasses were not removed. Food was mediocre, some over cooked and poor tasting. I have eaten at other P.F. Chang's and had a better experience and better food. I always liked the decor and this P.F. Chang's was no different,,,beautifully decorated. However as they say, you don't eat the decorations, and I won't eat here again.
(1)
Lisa E.
Well this was certainly fun! My young niece was a Senate Page for the day, and on one of the coldest days of the year. Fortunately the underground tunnel to the mall kept us warm. She is a huge fan of this place and so am I. We got there before the large lunch crowd and had a great time. We both had cashew chicken and rice and it was amazing. The cheesecake was even better. Our service was outstanding! We had so much fun and can't wait to go back!
I love this place. Always good service and friendly staff. I do recommen making reservations and getting there early as parking is a problem.
(5)
Brent L.
Contrary to other opinions, I actually had a very pleasant experience last night. The bartender was very courteous and genuine. She served us quickly and kept an eye on us the whole time. When our food arrived, she even was able to keep good conversation when we wanted it, offered to have the cooks remake some food I wasn't pleased with, and even have us some inside scoop on the restaurant itself. The drinks were strong, the shrimp was good, and the bartender was very cool. I'll be going back and you should give it a good shot.
(4)
Amber P.
Great place to enjoy a Sunday lunch. There were 3 in our party and we split the special they had where you get two entrees, 2 soups and appetizer and a dessert. We still had food to take home. The restaurant was very slow that day as it was race day. Service was spot on and the food was delicious. I especially love the added flavor of the egg drop soup. I'll likely make a trip back just for that!
(5)
Jon C.
I've been coming here for more years than I care to remember. Birthday's... anniversaries... welcome-home-from-Manila trips... you name it. P.F. Chang's has always been there for me. This is why writing this review is a little sad for me. As much as P.F. Chang's has been a part of my life, I feel the chapter might be ending and I might be moving on to something better. If Yelp let me give partial credit, this review would probably be about a 1.25. Two stars just doesn't look right for this one. Picture it. Dinner. Downtown Indianapolis. 2013. A group of friends decide they want to meet for dinner on a Friday evening somewhere downtown. One of the people lives out west and loves P.F. Chang's. You want to make her happy so she comes back. You suggest P.F. Chang's. Everyone happily agrees, and then you remember this random Friday night is the SAME night they light the "tree" at Monument Circle, and downtown Indianapolis will be absolutely packed. When you arrive at the restaurant (after battling 4 blocks of traffic for nearly 45 minutes,) ignore the comments your friends make about how many people are waiting for a table. See, this is where P.F. Chang's saves the night. Since you thought of this ahead of time, you gave them a ring on the 'ole telephone and made a reservation. You walk past all of the people who are waiting for a table and give them your name, and you're whisked away to your table before your friends have a chance to say "let's go someplace else." Seriously... make a reservation, even if you don't think you need it. With so many conventions and groups coming to downtown Indianapolis, even a random Tuesday night can be busy. I ordered the Salt and Pepper Calamari ($8) as an appetizer and the Kung Pao Scallops ($18) for my entree. Both items are different than I remember, and not in a good way. Calamari.... I struggle to find something to say positive about it. The portion was smaller, the size and shape was different (I remember nice big calamari rings... this looked like rubber bands) and the color was so pale it almost blended into the noodle-filler they sat on. After looking forward to a nice big plate of calamari, I was very much disappointed, and won't be getting this again. The Sake flight ($10) was needed to get past the pain and disappointment. My dinner entree was equally disappointing. The scallops didn't look like scallops; it looks like ground up chicken. Someone at the table even asked, "Didn't you get scallops?" when they saw my dish. Picking through what I call filler "onions, peanuts, peppers", there was actually very little on my plate that was worth the price I paid. The dish was flavorful, but scooping up food, I got more peanuts on my fork than anything else on my plate every time. I'm afraid my love affair with P.F. Chang's has come to an end. It's been a good run, but when you start messing with the quality of food and charging me $40 for what I ate last night, I'll find a place that wants my money that will reward me with fresh, high quality food... or I'll go to the cheap Chinese place and get something equal to what I had last night and pay $10.
(1)
Bart K.
Two bad experiences in a row have turned me on this place. During a recent lunch trip my colleague ordered soup and I ordered egg rolls, he was brought a plate of broccoli (?!) and i was given spring rolls. Then after the order was corrected and i had to ask twice for mustard sauce for the egg rolls, the waiter disappeared and we never saw him again. No refills, not even a bill to pay so we could get out of there. We had to literally get up and go track down another wait person so we could leave. I figured we had a new or inexperienced waiter, and decided to give it another try about a week later. The very next time I visited I was served cold food. I mean really cold, undercooked, this had to be frozen at one point egg rolls. Wait I thought they made the egg rolls fresh daily? Hardly. Apparently not that day. The waiter was apologetic, and at least I did not have to run down some other random staff person to pay and leave, but after two lousy experiences, I am not planning on going back.
(1)
Chrissy A.
We went here on the 4th of July because we were starving and I figured by the time we paid food court prices we might as well eat here. Well I do not remember PF Changs being so expensive but we ate here anyways. Nobody else was in here so I felt bad leaving. The menu has changed a lot. We had Mongolian Beef, shrimp pad Thai and black bean chicken which is no longer on the menu but they went ahead and made it. The Mongolian Beef had a ridiculous amount of green onion on it, I mean a wasteful amount. The sauce is really good on the beef but seriously Changs stop wasting the onions. My kids love the Black Bean chicken because we are horrible parents and tell them it is teriyaki. The Pad Thai is honestly just OK, I think it was $15.99 and I would rather go to Noodles and Co and get theirs. I am so sad hey have gotten cheap with their rice. They used to bring you so much and now I feel like I have to beg for it. The service was really good. The server was fantastic.
(3)
Marie S.
The service was second to none, on a very busy Thursday night in Downtown Indy. We had three small children at our table and the waitress was super attentive and friendly, not to mention, patient. This was the first PF Changs I've ever been to (several years ago) and while the food was good, it was just not quite up to snuff. The portions were decidedly smaller, the chicken lettuce wraps were served on very tiny pieces of lettuce (so small you couldn't eat them as wraps). We made sure to let the manager know how happy we were with our service!
(3)
Erin C.
Great food makes up for the slightly high prices (I'm a notorious cheapo but even I like to splurge once in a while here) and the service is always great. There are even items for both vegetarians and vegans which is a huge plus (the spring rolls are heavenly!). It's also conveniently located in the mall so it's easy to use the cheap parking in the garage and you can always walk around afterwards to walk off what you've eaten.
Great service and incredible food!!!! This is the best Chinese food in Indy hands down. If you don't believe me order the Mongolian Beef and egg rolls! Wow!!
(5)
Stacy P.
For some reason, this P.F. Chang's is extremely hit and miss. Over the course of the years that I've been here, the food just doesn't seem to come out the same. Yes, P.F. Chang's is a chain, and as such, you should expect the same quality and taste as if you are eating the same dish in any other P.F. Chang's. For whatever reason one time the food will taste excellent and then the next time the same exact dish will just taste off, the meat isn't cooked right, there isn't enough sauce, etc. This is generally my go to gluten friendly restaurant when I'm downtown and with people who think that this is one of the most awesome restaurants ever. I do appreciate that they label the plates, rounded with a black line and says PF Chang's, and sauces, red, from the regular food. There is a nice GF selection. The staff is nice and friendly and the service is generally quick. One thing that I would caution is that if there is anything going on downtown or it is a hopping Friday or Saturday night, reservations are a good idea as you might find yourself waiting a while for a table.
(2)
Brett R.
Keystone locating is most definitely better! Portions are considerably smaller here, service is well..mah. Food is delicious that's why I give it 3 stars, although the calamari was tough and chewy.
(3)
George G.
Had a corporate dinner for 13 recently ... Very average at best. Menu looked like a cut-down version of a local Chinese restaurant. Some tasty appetizers, but you'd be better of if you passed it by for many of the better restaurants in the city.
(2)
Randy C.
Our night started off bad when we went to the bar to get some drinks & an appetizer while we waited for a table. It took so long for either bartender to help us that we said forget it, got up, & went back to the couches in the front to wait for our table. What really annoyed me was after we left the bar and 2 guys went and took our spot at the bar, one of the bartenders went to help them right away. So our experience started off bad before we even got a table. Our server Joe, was beyond great. Very attentive & nice. He turned our bad night into a very good one. That is very hard to do when a fellow co-worker already messed it up. I can assure you that I would've given only 1 star if it wasn't for Joe. Joe gets 5/5 stars, PF Chang gets 1/5
(4)
George S.
This was the absolutely the most filthy PF Chang's, I have ever eaten in! The table we were sat at was not wiped down, the floors of the restaurant looked as if they had not been cleaned for days. The men's bathroom was out of paper towels and was a complete mess. Granted the location was busy, however I would think after this many years in business the PF Chang's standard for excellence would be recognized at all of its locations. Unimpressed...
(1)
Stacy O.
It's P.F. Chang's. If you've been to one, you've been to them all. Lunch specials were quick; service was good. Wait staff took the time to check on recipes for my food allergy (sadly, it meant no egg rolls). They handled a walk-in group of 15 well -- two servers, separate checks, etc. I'd recommend for a group.
(3)
GRacermom T.
For some reason the dishes taste different compared to other pf Chang's I've eaten, the food just doesn't seem right. It's either too saucy or too overpowering taste. Wish there's other Asian restaurants that are near downtown...
(2)
Warda D.
I used to love this place (before I discovered healthy foods) My friends and I went there during our lunch break. It was so Good. I enjoyed their desserts. It became very oily after a while and I had to quit it. Over all its a cool place to chill at in Indy since there is not much else to do.
(3)
Belinda A.
I only went here because it was my moms bday celebration. The reason is simple...their dishes are too spicy for me and they never get it right when I request it toned down. So...I'm forced to order the crunchy honey shrimp which is something my kids would eat. Don't get me wrong, it was ok but boring. That's what I think of when I think of the menu here...boring. I will say that they have a few tea options that are delicious. Our waiter was really great. Not my scene but my sister is crazy for it.
(3)
Nic J.
Walked over from Champps next door between games. Had spicy wontons as an appetizer. Good and spicy, but not great. Crispy honey shrimp were fantastic. The Singapore street noodles were very flavorful. However, one of the seasonal specials I got was pretty bland. Our server, Kelsey, was top-notch.
(3)
Stephanie H.
We were starvingggggg, moved into our new place on Mass Ave and were craving takeout Chinese. What else do you eat with no furniture or dishes, yet? There's only one place downtown Indy, ChinaKing, and we didn't want a risky option when we were this hungry. I really enjoy PF Changs, on occasion, and have been begging the man to go with me for the past month but he had a really bad dine-in experience there last time, so he had refused. Finally I get him to agree to take-out, slightly taking advantage of his exhaustion and hunger, hoping for a redemption. FAIL! We ordered PF Changs through the, fairly easy, online process. They had options of times that you wanted it ready by, the minimum was 40 minutes away from when you placed your order. My boyfriend ran in to pick it up, and he was gone for ever! Their credit card machine was down, on a Friday evening... Instead of using a manual machine, the girl wrote down my credit information to take in back and use on their machine after we left. I don't care where you're at, that's sketchy. Can you assure me, very nice to-go order lady, that you'll discard that information properly? Probably not. We get home, we're both hangry, and we sit down to eat on with the provided plastic plates and forks (only fine dining for us). We first notice the fried rice is pretty cold... that was annoying since the earliest we could pick it up was 40 minutes from ordering. Obviously, it was finished was before the 40 minutes. We pop it in the microwave, no harm no foul, remember there's hangriness at this point. Then I bite into the beef and broccoli order and the meat is raw on the inside. I don't mind, my dad grew up feeding us our beef still mooing but the boyfriend has gotten very sick off of undercooked beef and so this was inedible, as probably for most people. Then we end up having to microwave everything we ordered... the beef, the fried rice, and the chicken for warmth and to make sure it was cooked completely. If we weren't so hungry and exhausted, we definitely would have brought it all back and asked for our 45 dollars that it cost for just an order of fried rice, chicken, and raw beef then gone to ChinaKing. At least we wouldn't have been paying an arm and a leg, expecting a satisfying meal.
(2)
Julie J.
I normally love PF Chang's. It's my go to place when I am in Indy. This time however was horrible. The food was OK but my server was awful. He never came back to see how I was doing so I never got any extra rice. Also, I didn't get any sauces at my table. I didn't even finish my meal.
(2)
Lisa G.
Service at this location in Indy was pretty good. We had a table of 10, and our waiter was very busy, but he did an okay job with getting things out to us and keeping glasses filled. He was friendly and knowledgeable of the menu. I don't like Chinese much, and whenever I go to Chang's, I always seem to get the Mongolian Beef. Got it on this visit, and it wasn't as good as I remember. Okay, but nothing to brag about. The calamari appetizer was awful.
(3)
Liz S.
I normally go here for "special occasions"--which ultimately means, with people who don't want to pay for cheap Chinese and would rather pay 4x more for what you could get at any buffet. With that said, I do like some of their food, just because of the taste. I understand that they are trying to market an authentic Chinese cuisine, which most of my Chinese friends are like, "Noooooo!! Go to McDonald's instead!" But the huge stone horses, the super dark lighting, and extremely slow service just irks me beyond anything. Like, I went there for lunch the other day with coworkers for a "Thank you" lunch. We barely get any attention from the waiter, and once we did get our check (15 minutes after we asked for it), we were in a rush to get back to work. We got our check, everyone put their cards quickly in the booklet (because we had already had them ready) and the waiter says, "Hold on to those for me," as he continues to clean our table plate by plate, fork by fork.. you get the picture. The service was just... weird. It was just odd that we got more attention while he was cleaning our table, than we did the entire lunch. That was ONE odd experience with service. As for their food, yeah, I like their lettuce wraps, honey crispy chicken/shrimp, their chili sauce makes anything taste better and their hot and sour soup is okay. But their Moo Goo Gai Pan was really REALLY bland... I'll come back with promotions and for their lunch specials... but not too often.
(3)
Michael C.
Popped in after the Brickyard 400. First visit. We had the $40 meal for two menu. Huge portions, decent food. What made the visit fun was our very gay, very proud waiter. I wish I could remember his name to give him, his BF and their dogs a huge shout out. If you are reading this my wife and I thought you were very, very cool! Great place to grab a meal downtown, especially if you want a bit of a quieter chain vs. the many sportsbar restaurants around that area. Overall a very nice experience.
(4)
Caitlin K.
My boyfriend and I came here this past Saturday night and had a great experience. We had both gotten off work early (around 9 pm) and decided to go somewhere we hadn't been in awhile. When we arrived it was still fairly busy, but it only took five minutes for us to be seated. Our server Jake was awesome. He was very attentive without being overbearing and gave excellent recommendations. The food was average priced for a chain restaurant downtown and the menu did have many vegetarian selections. Overall we had a good experience made 5 stars by the superior level of service we received. We will be back soon!
(5)
Corrine P.
Generally, I always LOVE this place. I tend to get the lettuce wraps and Kung Pow Chicken. However, when I got lunch last week. I was a bit disappointed in the portions that I received for lunch. It was four pieces of chicken, no sauce, and a lump for rice.
(3)
Kelly D.
Reviewing PF Changs is a little like reviewing Olive Garden. It's a chain, so if you've been to one... But if you haven't been, you should try it. This isn't Chinese food like you've had it before. The menu is creative and the dishes are well cooked. My favorite is the seared ahi salad. (Well my favorite is actually the shrimp with candied walnuts but the calorie count is astronomical. But if you don't care about calories, get that dish for heaven's sake! For all of us.) On my last visit, the hostess was friendly and very approachable and our waitress was Disney-princess quality. She was running around on the floor the whole time and was friendly and attentive. Downtown Indianapolis PF Changs has always given me a great experience. I would highly suggest you make reservations, even if it's just call ahead seating. It's usually busy especially when there's an event downtown or during the holidays.
(4)
Rhonda H.
My party of 4 was on the way to Indiana Roof Ballroom. We want a fast light pre dance meal at a quick pace. It took 30 minutes to get our water and soup. I had wonton which was delicious, however an order of egg drop looked nothing like eggdrop and was refused and told it would be taken off our bill. Another 30 minutes we got our salads. It was not busy with wait staff standing still. 3 sauces were put on our table which we never used so why bother. What a waste of time and product. We were late for the dance and charged for the soup. After going here for 3 years we won't return:). This was fast Chinese food at a snail's pace.
(2)
Darryl M.
OMG bad... I have eaten at many others and this one is very bad. Take out or eat in... Orders messed up... Slow and bad service... Skip this one when in Indy!
(1)
Phil H.
Lettuce Wraps!!!!! Yeah, yeah. I know it's a chain and it's not real Chinese food, but it's still damn tasty, and hell, I like it. Great location right adjacent to the Circle Center Mall. A good spot to eat and take clients to dinner when in town for a convention as I am this week. As I have been to multiple locations in my travels a few things are always consistant at PF Chang's - the terrific service and good food. Tonight was no exception. Had a few Kirin beers to start off and then went right for the food. Oh, those wonderful lettuce wraps. Great chicken and spicy sauces to spread on them that our waitress mixed for us. Seared ahi tuna over a bed of mixed greens was also delish. As entrees we ordered the crispy honey shrimp and the mu shu chicken. Both were delectable, and our waitress set up the mu shu wraps for us which is a good thing as I would have made a mess of it. Healthy eating, no, but way good! The decor of the place is upscale faux Asian, and I always think it will be expensive to eat here, but the overall bill is never too harsh. Lots of plates in the $10 - $20 range. Good beer and drink list. Yeah, it's a chain, but the food and experience is enjoyable.
(4)
Michael H.
Always enjoy their food. Good meals for a chain restaurant. But, I don't think the pan-fried dumplings are as good as they used to be. The new sauce and chili spicing just isn't as good as before.
(4)
Robert M.
Normally I think the PF Chang's restaurants are reliable and quite honestly good. This one is lacking. Food was way over salted and frankly disappointing. Salad arrived without dressing. Lettuce wraps were good and the only saving grace. Service was decent and friendly.
(2)
Jennifer C.
Excellent service....Thank you, Ian! Food and drinks were great. Always happy to find myself close to a PF.
(5)
Eve S.
This was my first EVER visit to a PF Changs. I think it helped I had pretty low expectations because I thought it was pretty good. The vegetables were way fresher than I expected and I liked the ginger infused lemonade. Our friend who was local said the service was kind of an issue (they seemed scattered and it would be a long time between being asked if we needed anything) but I would not be so skeptical of a PF Changs in the future.
(3)
Theresa K.
The food was average (average being at its own potential), so this review is mainly about the service we received. It was absolutely appalling. My aunt asked for a to-go container, and the server told her that he wasn't going to just throw the food in a bag. After waiting a ridiculously long time to order, I decided I was going to go to the restroom since I'd just been holding it way too long. I told my mom what I wanted, and when I came back, I heard about the server who told my entire family (there were six of us and a baby) that since I wasn't there to order, and my mom didn't know if I wanted white or brown rice, that they'd ALL have to wait to order until I came back OR he could put my whole order in late and get my lunch later than everyone else. What an ass! He was a jerk beyond that in that you could just tell he hated us and everyone else.
(1)
Elaine C.
Celebrated friend and colleague's birthday here! Food is consistent and tasty. I had the vegetarian stir fry with brown rice. The vegetables were tender and not overcooked. The rice was cooked well. Just wish we had utensils to eat our food. We waited for a few minutes to get our waiter's attention. Eventually, we received our utensils. Service was so-so, but it was a busy weeknight. Plus, it was conference peak. The dessert wontons were kind of strange to see on the menu, but they tasted pretty good.
(4)
Patrick S.
Request the waitress Lisa, she's such a sweet heart! Best service I've had at a restaurant in a long time! Lo Mein was on point! Pork dumplings appetizer was extremely good! And the special Korean BBQ Chicken was savory. The downtown atmosphere is always enjoyable.
(5)
Anne H.
It's very rare for me to give a 5-star review. Especially to a restaurant. I'm picky about service, and that might be a flaw of mine, but at least I'm willing to admit it. But P.F. Chang's deserves these 5 stars, and here's why... My husband and I received a $20 gift card to P.F. Chang's last Christmas. Yes, one year ago. We have our favorite downtown Indianapolis restaurants and rarely branch out. But, after a wonderful performance of A Christmas Carol at the IRT, we decided to finally use this darn gift card and try out P.F. Chang's. It was a Tuesday evening, so we were seated almost immediately. Our waitress was prompt and pointed out a few things on the menu that P.F. Chang's is "known for." We ordered the Chang's spare ribs as an appetizer, and they were absolutely delicious. We chose the Chang's spicy chicken and Dali chicken as our main courses and were impressed with both dishes. My husband literally did not talk, as he was too busy cleaning his plate. As we were finishing up our meal, the manager came over. She said our waitress had mentioned that it was our first time at P.F. Chang's, and then she gave us both a $10 gift card. We were shocked and wondered aloud to each other, "Is this something they do for every new diner? They can't possibly do that, right?" Just as we started our discussion of the economic and financial ramifications of handing out $10 gift cards to every person who claimed to be a new patron of P.F. Chang's... We stopped ourselves. Who cares? It was a nice gesture. And it was a gesture that, along with great service and excellent food, is the reason why we'll be back and why P.F. Chang's gets this 5-star review.
(5)
Drew K.
The food at this P.F. Changs location was on par with what I would expect, but the atmosphere was not. It was overcrowded and I felt like they had too many tables for the space. We were seated directly behind the hostess stand in a corner. We felt like we were surrounded by people waiting for their table. If I went there again I would make sure to request a table away from the door. We had a reservation and they still put us at one of the worst seats in the house.
(3)
Princess R.
PF Chang is my favorite place to eat but the last visit while in Indianapolis was the worst ever. The service was bad our waiter didn't even mix the sauce for us his name was jacob. Not friendly at all. It was the worst beef and broccoli ever. The beef was fried yes fried. The only thing that was good was lettuce wrap.
(1)
Han Z.
Some of the worst Chinese food I've ever had. The service was good and the interior decorations were unique, but the food was terrible. Everything was so sweet as if they didn't have to pay for sugar. They even put sugar in the VINEGAR that accompanied the dumplings! This is ridiculous. I lived in China for more than twenty years and ate around a lot, but I have never seen anyone putting sugar in vinegar. It tasted awful. Besides it didn't seem like that they had put much spices in their dishes other than sugar. Everything was just sweet, sweet.
(2)
Loretta F.
PF Chang's food is consistent no matter where you choose to dine. But the service at the downtown Indianapolis restaurant exceeded our expectations. My daughter's salmon was a little rare so she asked that it be cooked well done. The second portion arrived in the same rare state. So Rick, our waiter, escalated the matter to the manager. Amy came to the table to apologize and correct the issue. The salmon was replaced a third time (cooked well done) and she gave us a gift card for the cost of the meal. Kudos to Rick for escalating the issue and to Amy for resolving the issue. They both exceeded our expectations!
(5)
Sara H.
The food is average and inconsistent. The vegetarian lettuce wraps are the only thing that keeps me coming back occasionally. My concern, is that twice now, I have watched the blonde general manager act like a catty high-schooler to her employees. Trying to completely humiliate them in front of guests, and the guests look at her like she's nuts. I would hope that she doesn't treat all of her employees like that. She seems very rude. Not the worst restaurant downtown, if you catch them on a lucky good night where your food is up to par. If you're willing to wait and take the risk, go for it.
(1)
Robert G.
Lousy service, but the food was good. I'll stick to the frozen version. Apparently the server in who's section we were sitting didn't "feel" like taking our table, so the manager had to get another server to handle us. That poor soul and his valiant, if inconsistent, effort doubled the star rating from one to two.
(2)
Richard H.
Although I'm puzzled by the many people who absolutely HATE P. F. Chang's "faux Asian cuisine," I'm equally puzzled by people's (my parents') enthusiasm for it when there are better options around town. It's very safe, it's very corporate-looking, the service is always attentive and friendly. The food has a ridiculous amount of calories and sodium. And they really overcook their salmon.
(2)
Mary A.
It's a chain...but I love the chain eating of the Lettuce Wraps. I must admit I love this place for the lettuce wraps alone. It is a frequent on the list for lunch with my daughter. I usually order a meal (and take most of it home because I have eaten the lettuce wraps first). The menu choices are many and I find the food above average. They are willing to substitute and make things to your liking. I am a fan of the new salad choice that you can get with some of the meals. I tried it a couple of weeks ago and I could now just go for wraps and salad and a nice white wine. I have always found the service to be stellar !! Never a complaint and I love they take reservations and you don't stand around waiting because they seem to have it down to minutes. The only downside the eating here is the noise factor. I do think it is louder than most establishments, but if that is the only complaint I can think of....I will deal. They must like Yelp because I have received two check-in freebies... I will add a tip of information -- if you are Arlington/Dallas area the Pei Wei fast food places are owned by P.F. Chang's and you can get the same food in a "order and pick up yourself" fashion. Yes the Lettuce Wraps too.
(4)
Susan S.
Their beef and broccoli is outstanding!! Love the flavor with the garlic and ginger. ! The skirt steak had an amazing seat, I just wish that it was cut a tad thinner. I wish I was crazy about the egg drop soup with the scallions and carrots, but I'm not. It just seemed weird.
(4)
Bobby N.
Put down the salt shaker and step away from my food! Ok, isn't one of the benefits to a chain (especially an expensive chain) supposed to be consistency? My last visit to this restaurant (out of 9 since I live across the street) was so disappointing that I may never go back. I had Szechuan Beef and have had it before with a completely different result. This time there was so much salt and the beef was hard like jerky. Terrible. Even the lettuce wraps were crazy salty. I usually do not write such negative reviews but this place is so inconsistent. I have had nice meals from here but I have also had underwhelming meals. This meal was just terrible. So many great choices downtown....I recommend visiting elsewhere.
(1)
MJ W.
Found happy hour prices! pfchangs.com/Menu/HappyH…
(4)
Andrea G.
I've always liked PF Changs. It is very much Americanized Chinese but if you go into there knowing that you might be surprised. Along with good, fresh food you'll also find a great drink menu and appetizer options as well. I love the chicken lettuce wraps and dumplings. The lettuce wraps could easily be a meal in themselves and have great flavor, but if you need a little extra kick they are served with additional dipping sauces. Their Almond & cashew chicken and ginger chicken dishes are always a great option though they have some great seafood options as well. Recently they have expanded their gluten free and dessert menus as well. The only downside that I've found so far has been their soup options. I normally skip these in favor of one of the before mentioned aps. They are fine but at least the egg drop soup seems more Campbell's chicken then Chinese.
(4)
Nicey J.
I like this place.. it's odd I never really knew there were PF changs restaurants.. I only ever see the commercials for the frozen stuff the sell @ the super markets here.. I had the mahi mahi with the cilantro rice.. I'm a fan of fusion.. so I Wouldn't call this great chinese food.. However I Would say it's just very good tasting food.... I requested it to be spicy.. I mean some people don't really understand what I say when I mean spicy so I can get over that fact.. I'm a sucker for cilantro rice.. I see nothing asian what so ever about cilantro.. but I love cilantro and therefore I loved that cilantro rice.. The mahi mahi was cooked nicely.. seasoned well.. and tasty.. We had the spring rolls.. they were good.. nothing special.. apparently they're made fresh daily... hmmm also had some of the dessert shooters.. we both tried the raspberry cheescake one.. I didn't like the raspberry sauce they had on it.. however the cheesecake part.. and the crust was very nice... all in all.. I'd go back... my waitress was absolutely great considering she tolerated my indecisiveness with humor..
(4)
Ernie Y.
I was in town for the Firefighter convention a very busy time down town. we went on 4-10 the 20 minute wait that was better than most. They were fast and the food was good, and was a 3 star experience. The service was out standing however, Ashly made us feel at home an was great she is the extra star!
(4)
Mark D.
I have tried many times this PF Chang from Indianapolis. I pretty much like every dish. But, one of my favorites is Orange Chicken(not sure for the name) -- the deep-fried chicken stir-fried with mango and some brown sauce. My another favorite is crab fried rice with some bacon. That is delicious and very unique. Some people might complain a little for the price since you can get some exactly same dishes from PF Changs in other Chinese restaurant with a lower prices. Worth trying if you are Chinese food lover.
(4)
Phil A.
The manager was very nice. I am putting neutral 3 stars until I re-visit at her request pursuant to my raw chicken (pink chicken) dumplings that made me sick. I will go again because the manager was kind and this must be just an aberration and I like Chang's.
(3)
Jasmine P.
Ordered the Salt & Pepper Prawns and dined at the bar with my boyfriend. Service was fast and friendly. The bartender was also from our hometown of Chicago! She provided great conversation and was attentive to our needs. The restaurant space itself seems kind of small compared to the other P.F. Chang's I've been to, but that could be due to the fact that this P.F. Chang was located within the mall. Enjoyed the food and the service. Got what I expected from a P.F. Chang's and enjoyed the experience all the while.
(3)
Robert P.
I know this is a chain and shouldn't expect much but I had to leave a review. Also, it should be said that I'm pretty easy to please. If the food is good and the service is great, I'm usually a very happy customer and will give at least a 4 star rating. I've ate at other PF Chang's before specifically in the Boston restaurant and had a much better experience. Most of the reason for the review was the service. Our waitress was super slow and didn't deliver any of our food, it was always other folks. Which tells me one of two things, she had too many tables or she is just a bad waitress. I may go with the latter as I overhead another table near us complaining as well. The food was average at best and lacked the flavor you usually get from a PF Chang's restaurant. It was my wife's first visit to one and I had hyped it up pretty good only to have it fall short of expectations. So, hopefully next time I take her, it will be in the Boston location and service will be much better.
(2)
Carey D.
Like the food but last time I went (a couple Sundays ago for lunch), the service was horrendous. :( They must have been severely understaffed and it definitely showed. Food was still good but just wasn't what I would expect or hope for from PF Chang's. :(
(3)
Stephen H.
Mediocre food and TERRIBLE service. Very disappointed in the whole experience. Had to finally get the manager just to get a check so we could leave.
(1)
Tracy H.
We came here with a 4:30 reservation, which was a great idea, becuase the wait for walk-ins was over 90 minutes. Despite it being busy, it should not matter that all tables were full, as they are staffed accordingly (our waiter had 4 tables)....the service was beyond slow. The food, was okay. Nothing super amazing. Basic. Pros: the food is consistently the same, a reservation was made an hour ahead and hugely advised Cons: the service, the food is basic
(2)
John R.
The vegetable lettuce wraps are awesome. I wish we could find something like them somewhere else! The salt & pepper calamari is also a great pick for a starter. For the main course we shared beef with broccoli, sweet & sour pork, oolong sea bass, along with fried rice. For a chain restaurant I have found the food to be consistently good and well worth coming back for. To end the meal the small serving desserts are welcome taste of sanity (size wise) and at $2 a pop they are also easy on the wallet if you need something sweet.
(4)
Josh L.
I've never had any desire to eat at a PF Chang's. I lived in San Francisco for 10 years just off Clement St. so I would equate it to living in San Diego and then going to eat at an Acapulco...or eating burritos from the Mission in SF and then going to a Chipotle. I was in town for Comic Con and my friends were meeting people here. I didn't want to look like the jerk who refused to go and I was partly curious about the food. Turns out I was dead-on about the food. It's good, but I've had MUCH better at HALF the price. Chinese food is cheap. Good Chinese food is cheap. Great Chinese food is cheap. I had Szechuwan Street Noodles and tasted some of my friends' dishes as well. They were all OK, but not great. Please keep in mind where my 2 star review is coming from. For the rest of America who doesn't have access to really good real Chinese food, PF Chang's would be a great place to go. I'm just not into the "fusion" scene...but I'll bet my parents would enjoy the hell out of it. I have to say that PF Chang's hype may have hurt the review they got from me. It didn't live up to what the average Joe says...but maybe if you're an average Joe (and I only mean that in the kindest way), maybe you'll like it. Just because you're in Indianapolis doesn't mean you have to settle for chain restaurant food. Use Yelp and walk an extra block or two. There are plenty of more interesting places nearby.
(2)
Tamara C.
The Mango Iced Tea was fantastic and we really enjoyed the dinner for two option. The server was awesome.
(4)
Jim M.
My wife and I ate at P. F. Chang's before seeing the Crucible at IRT and at the end of the day found it to be a mixed bag. Some of the food we were served was excellent, while other things might have been come in a little wanting. My wife and I decided on the Prix Fixe menu for two. that included two soups, appetizer, entree and desert. I choose the Egg Drop soup which had a very rich chicken broth base with an assortment of egg and veggies. It was really good. the texture of the broth was velvety and delightful and the veggies were perfectly tender. For the appetizer course we ordered the pan fried dumplings. Once again the dumplings were wonderful filled with a savory pork and served with several sauces that enhanced the flavor of the dumplings. I liked the soy sauce base sauce and the red chili sauce. mixed on the dumpling they made the sweeter and a bit spicy. From this point the meal falls off a bit. My wife ordered the Kung Pao scallops and i had the Kung Pao Chicken. the scallops were perfectly cooked, creamy and tender and very fresh. The chicken, however, was a bit overcooked. The texture of the chicken was a bit dry in the mouth. The sauces however were very tasty. At the risk of showing my ignorance about real Chinese food, one of the things i missed in both these dishes were the veggies. I love the crunch of water chestnuts and the other veggies i associate with Kung Pao only add additional flavor. Finally the desert was served. We bought one more desert because the extra cost was minimal on the Prix Fixe menu. My wife and a Key Lime bar which was tart and satisfying. I had the salt caramel cake Which I liked very much but my wife wasn't much of a fan. Both deserts were prepared well and I enjoyed them. Over all, the service was good with a friendly attentive wait staff. One other comment about the restaurant would be that it was pretty noisy. it was hard to carry on a conversation over the general roar of the crowd.
(3)
Jennifer B.
Do not eat at this location the staff will steal your cell phone off the table and rummage through your purse if given the chance and the management team refuses to do anything about it.
(1)
Gautam G.
A typical PF Chang's. Food was fine, service was good, nothing out of the ordinary though.
(3)
Amanda Z.
In my admitted restaurant snobbery, I will usually look upon chains with disdain. However, PF Chang's is a super-secret pleasure of mine. I know it's a chain. I know it's not necessarily good for me. But I cannot resist sometimes. On my recent trip to Indy, I realized I was in chain restaurant hell. I decided I would rather eat my snacks in my hotel room than dine at the Old Spagetti Factory. But what is it I spy? Is that a PF Chang's? Sure enough it was. And after day one of video critiquing and a failed attempt to locate an allegedly great greek restaurant (we refused to cross the highway afoot in that endeavor), our hunger led us to PFC. Awwww shucks. So in we went. I love their beer selection, especially the fact that they serve Kirin Light. You see, I believe it was on one of our first non-dates at a BYOB sushi spot that my PIC and I drank Kirin Light together. Meeeeeeeemmmmmories. In any event, it made me happy. So did the almost-too-salty (but I do love salt) hot and sour soup. One order of the salt and pepper calamari between us and we were just perfectly happy. Service was friendly and prompt. In my world of anti-chain ire, this place will always have a teensy spot. Indy's version did it proud.
(4)
Michelle R.
We were in Indianapolis for a wedding over the weekend. We are normally healthy eaters and our routine had been disrupted with the travel, wedding schedule and lack of healthy options in the area and I was hungry and cranky. I ordered the Asian Grilled Salmon lunch bowl. I appreciated that they give you a choice of white or brown rice. It came with asparagus. They also offered to add in whatever vegetables I wanted, so I chose broccoli, bok choi, mushrooms and carrots. This included a choice of soup before 4 PM. I had the hot and sour. Everything was excellent. So healthy and tasty and only $10.50. They also have a bunch of vegetarian options on the menu. Service is really friendly. We sat at the bar and watched the games on the multiple TVs. We live in New York City where Chinese food is abundant and authentic, but let's be honest; it's also pretty awful for the most part. PF Chang's was healthier and tastier than the real thing. I'm a customer for life!
(5)
Jason D.
I had my best P.F. Chang's experience at this Indy location compared to the other ones I have gone to throughout the US.
(3)
Tim W.
I know, I know. A chain. So I'm a sucker for being able to get exactly what I want, exactly the way I want it, whenever I'm around a Chang's. That would be pan-fried potstickers and Kung Pao chicken. It's always amazing and always served well by their competent staff
(4)
John W.
let me preface this review by saying this will probably be the first unkind thing i have said about them in years. I love PF Changs but this experience was not the best. So I call them on the phone this past Saturday night and asked when do they close and the lady said midnight. So we drive from Avon through ice and snow trying to get there in time to eat. Due to the weather we made it around 1130pm. The hostess sat us and the first thing i noticed was that it was freezing in there, i realize there are lots of windows in the place but if they just turned up the heat some it would not have been so cold that i had to wear a winter coat through my entire meal. We ordered the lettuce wraps for a starter, probably the smallest portion i have ever gotten. I am guessing they scrapped the bottom of the barrel just to come up with that. I also always get the mango iced tea and that tasted like it had been watered down. i told the waitress that we were going to do the changs for 2 but keep the soups since we dont eat those. she charged us for everything individually. i also asked for chicken fried rice and she offered the kids portion for like 3 or 4 bucks and thats what i usually get so that was no big deal. but i asked for extra egg and got none. Wasnt very tasty either, so i am guessing i got the bottom of the barrel again. we never saw a manager the entire time we were there. So we get ready to leave and the bartender walked past us and we asked her to unlock the door so we could go through the mall entrance to the parking garage so we didnt have to walk through the blizzard going on outside and she acted as if we totally ruined her day by asking her to let us out. My final comment is most restaurants validate parking seeing as how that was all i was there for and they have no parking lot of their own but i didnt make a scene about that since it was only 2 bucks. We used to go to pf changs a few times a week now we go a few times a month as we have found their sister company pei wei is just as good if not better and its closer to our house. I do hope a changs or pei wei opens in the avon/plainfield area soon.
(2)
Ben S.
I fancy myself a "real Asian." Therefore, whenever I go to P.F. Chang's I find myself holding my nose and making sure I put on my fusion hat so as not to get confused with P.F. Chang's Asian food and "real Asian" food. However, I will confess that I have enjoyed a meal or two at P.F. Chang's in the past. Shhhhhhhhhh... This, however, was not such a meal. Trouble brewed in our first 20 minutes at the restaurant, and that was because we were seated and did not so much as see a server or receive waters for 20 minutes thereafter. When we finally flagged someone down, our server apologized because "they just changed the table assignments so I didn't know I had your table." Okay, ma'am. I appreciate the apology, but that sounds like a you problem. Not a me problem. And now I've sat here for 20 minutes with no water and zero acknowledgment that we were ever seated. From ANYONE. Onto the food, which is why I go to restaurants anyway. The star of the night was the spare rib appetizer. I was expecting ribs dim sum style, steamed until falling off the bone. These, however, did not have a sauce and looked like the came from an oven and not a steamer, with a side of five spice salt. While these spare ribs were the full spare rib and not bite-sized dim sum pieces, they still fell off the bone and were absolutely delicious with the five spice salt. A real winner. The meal went downhill, though, when the entrees arrived. Everyone in our group loved curry, so we selected the Singapore Street noodles. These were angel hair-thin noodles with a mere whisper of curry. I was definitely left wanting for a much more curry than that--as there was a serious lack of flavor otherwise. Our other family-style entree was a completely memorable prawn dish. The only memorable part about it was the feeling of disappointment when I saw the prawns arrive fried, and not sauteed as I thought they would be. As it was, the food here probably only deserves 2.5-3 stars. But for the absolutely atrocious service we received, I have to bring this branch of P.F. Chang's all the way down. 1 star. And please, Mr. Manager, make sure your servers know which tables are theirs before your restaurant gets packed.
(1)
Gary B.
Salt & Pepper prawns are my favorite. Great quick service at the bar make it very convenient if you are in a rush and you don't need to make an evening of it.
(4)
Calin P.
Good food like always. People were friendly and really helpful.
(5)
Tim V.
People just kill me... It is a CHAIN!!! You KNOW what you are getting!! I love this place!! Pseudo Asian, lots of salt, how we like it!! The happy hour prices are just right... Crispy Green beans, Mahi-mahi tacos, pbr for $3, how can you go wrong... I would love to see what the one star people rate as good... Ha!
(4)
Tom M.
Great place for conventioneers and locals alike. Great Downtown location, Great food at reasonable prices. For lunch, I recommend one of the lunch bowls, as it's the right amount of food. When you go, ask for Derek. He's a great server!
(5)
James F.
For the most part, my visits here have been pleasant. The food is always consistenly good. However, for whatever reason this eveining, the service was spotty. Also seems that no one is pleased to be working here. I guess the college girls think they deserve something a little more special?
(2)
allison s.
I really want to like this place... But their duck is always so dry, which is weird since duck is so fatty and should impart moisture into the meat.. If you go you gotta try the Lettuce Wraps hmmm.. good! Can't beat the Great Wall of Chocolate for dessert ;) I like that you can choose brown or white rice. Happy Dining!
(3)
Stacy Q.
Really great food. I was a little uneasy at first not knowing what was what on the menu, but what I did try was excellent and filling -and it was just an appetizer. Very lovely atmosphere. Usually crowded, especially during lunch hours as everyone sneak that way on their lunch break. It is cozily tucked away into the Circle Center Mall so you can get some shopping in as well. Service was excellent as well, very friendly -a little unattentive since they were busy, but they made up for it with their great attitude. Wow! I MUST UPDATE MY POST! Whatever I experienced at lunch in lack of service was blown away by the attentiveness my husband and I received when we stopped by for dinner one night. Our server was great, our food was amazing and in great bounty as always, and we had a great time!
(5)
Trevor T.
If you are a frequent business traveler to major cities in the US, then you've probably eaten at PF Chang's. The food is good, the atmosphere is a little more noisy than other places and the service is typically quick and courteous. I recommend the Chang's Spicy Chicken, Brown Rice and for desert, The Lucky 8.
(3)
Brian B.
just like every other pf changs i've been to. great food. service was slow! our guy seemed like a rookie. drinks took a long time, food took even longer. the food was legit of course, but since this is a chain the only important thing for me to evaluate was the service, and it was lacking.
(4)
John T.
Made a reservation for 5:00 on Pacer's opening evening and they were apparently short some servers....there were tables open....we got seated by 5:15 and enjoyed very good service (and food) throughout the meal, including the decadent chocolate cake for desert! Good service, good food, reasonable price.
(4)
Bree P.
Why am I reviewing a chain? Exactly because it IS a chain. Chains are supposed to have some sort of consistency, right? Like an old shoe, your foot knows what it's supposed to feel like when it steps inside. It might not be the best looking shoe ever, but it's a sort of comfort that you become accustomed to. That is what my friend and I expected when we stumbled in at 9 at night after a busy convention and driving around the same city block no less than five thousand times to find parking. We ordered drinks and I was informed that the wine I requested was not available so I ordered one that cost a dollar more per glass. We were informed they were out of straws. We expected to sit and have our sauce mixed for us. It was not. We ordered spring rolls and fried green beans. The beans came in a ball, battered together in an ugly mess. Okay, well I would have eaten my foot at this point so I picked at the ugly mess without complaint. The spring rolls were fine, but we had to send the first batch back because we found a hair on the side of the sauce cup. A hair, as it looked, from "down there". I might eat my foot... but not a down-there hair. I can't be positive, I didn't ask to see a line- up, but that is what it looked like to me. The waitress apologized and brought us new ones. I sat there and talked myself into believing it was a goatee hair. Or someone in the kitchen was wearing a curly mohair sweater. This apparently wasn't enough to make me less hungry. I was really hungry. So it irritated me that after we had finished our apps it was 45 minutes since we had sat down and our food still hadn't arrived. I don't know, did someone have to go shave? The table behind us got their food and they were seated after us. Grrrr. So finally the waitress comes and delivers our food. We ask for our sauce to be mixed. Wheres the sauce? She said basically they were out of all the ingredients up until a few minutes ago and that someone is clearly not doing their job. After she mixed it, she illustrated what it looks like when someone doesn't do their job because she walked away and never returned to ask how the entree was. Had she come back, I would have asked for salt (which, normally you wouldn't need since it is Chinese food...it's supposed to be SALTY.) and my friend would have told her her food was dry and lacking sauce. At this point the waitress knew it was going downhill and decided that ambivalence would be the answer to this problem. Everything in me knew I should have asked for the manager, but I didn't. My friend got up and walked to the kitchen herself to get more sauce. She is really quite charming but you know how it gets when you are hungry and angry. It just gets uncomfortable. And that is the story of how this particular P.F.Changs failed to be the old shoe I have come to know and love. The waitress came back and ever so graciously took the egg rolls off our bill...but really we should have been offered another experience at a later date to compensate for this awful evening.
(1)
Steve R.
I worked (and basically lived) in Indy for around a year and damned if I didn't eat here about once a week or thereabouts. I know it's a chain so all the elitist hipsters can start hand-wringing....NOW. The food's good, a damn sight better than your general greasy take-out chinese place. I like it. Good tasting food and the prices are what you'd expect for a place like this. I would still brave a hail of bullets for the Kung Pao Shrimp.
(4)
Jared B.
"Waiter!" My friend said as soon as we got our meals. "Yes?" "Is this shrimp?" she said, pointing at a suspicious looking piece of white meat. "It looks like shrimp. I'm horribly allergic." "I'm sure it isn't shrimp. I made sure it wasn't shrimp." The waiter replied, convincingly. "Are you sure?" she asked, spearing the questionable meat on her fork. I glance over. The meat is veiny like shrimp, but it has so much sauce on it I can't be sure. "It's not shrimp." The waiter says flatly. My friend pops the piece in her mouth, and suddenly leaps up, runs from the table, and vomits forcefully in the nearest trashcan. Embarrassed, the waiter got her another meal after she insisted that our group stay. Her meal, of course, was free, but they still tried to charge me and the rest of our group for out meals. Not cool. In all fairness, my food was ok. The orange beef came out very citrusy and sticky. The service, however, was hurried and the drinks were also watered down and expensive. I wouldn't come back here, but I've noticed that it's very popular with the Indianapolis professional crowd.
(1)
Clayton S.
Best Chinese food in our opinion, we eat here at least once a month. Best kung pao chicken ever!
(5)
Mark a p.
This place like many in Indy is downtown. I surprised on a cold Monday night how many people were here. Maybe it was because a how was in town over the weekend. We waited a while for out table. We had a large group so that was under standable. We never had to wait long for a soda or coctail from the bar. Once we were seated, our service was very good. appetizers and entry's were served quickly. Our server was a pleasant, patient and fun gal.
(4)
Alec R.
The food was excellent. Nobody does lettuce wraps like Chang's! I also thought the server was really nice and professional.
(5)
Amber V.
This places gave my roomate and I diarrhea for days : ( , my food wasn't bad but I like real Chinese food better. Plus it's too over priced. Sorry, not a fan, I even tried to give it a second chance and got sick again. Silly me.
(3)
Hiromi N.
It is another typical chain restaurant. The quality of food is to be expected and it is a staple for business travelers in an unknown city. The atmosphere of this location is typical PF Chang decor and the noise level typical. As usual, the food is solid and the Great Wall of Chocolate a pleaser to end my dining experience.
(3)
qyet s.
So disappointed. Lived in Indy for 6 years and frequented this location quite a bit. Left the city, visited other Chang's in the country and nothing could remind me more of the great taste and service of this particular P F Chang's. So I go there and order the special "39.95 for 2." We both selected the Mongolian beef as an entree, my favorite as I order nothing else but this, and truly I think a dog would have appreciated it more. It lacked the award winning flavor that I was used to and there was no sauce that accompanied the meat that I most often put over my brown rice before finishing. The sauteed spinach was burnt in every which way. Service was not as prompt as the soup they delivered when we ordered it, only took 2 minutes to get the soup to our table. Drinks were not refilled on a regular basis. It took way too long to receive the bill. There were moderately busy. The only smile we got from the server was upon arriving. The dining experience in itself was almost agonizing...I mean we left another restaurant down the street for deplorable service to come to P F Chang's. I kind of felt that we got jilted on food quality because we ordered the "special." In this economy restaurants are lucky enough that patrons still dine and when we do, this is a time that we should get the best quality of food and service. All in all, I expect a reasonable dining experience from start to finish should take no more than 45 minutes max.
(2)
B. B.
I am actually new to the "Asian food scene" as I am usually "one sided" and never give new things a try. Well lately, I have been really keen on Asian cuisine and I decided to give P.F. Changs a try. A couple of my co-workers and I, made a to go order. While the staff was very nice and prompt with having my order ready, the food itself was atrocious. I got the Cashew and Almond Chicken over brown rice. The chicken was the dry, there was very little sauce and seasoning on the chicken and vegetables. The water chestnuts where not very fresh it seemed. The only great thing about the dish was the rice. It was great!I also ordered the Chicken and Lettuce wraps, which where just okay. I loved the fact that the lettuce was really crisp and fresh. You don't see fresh lettuce around very much anymore...lol. The actual dish was just okay to me, but my co-worker loved it!Overall my first experience was not a very good one. I didn't like it very much at all. I don't think I'll be returning anytime soon. And to top it all off, they are quite pricey!
(1)
JR W.
When a business lunch was set at PF Chang's, I died a little inside. There was no way that I'd ever set foot into that faux place, I thought, but for the sake of work/tolerance, I tried to approach PF Chang's as a cuisine of its own. Even though we made reservations, there was still a 15 minute waiting line just to check in - clearly this was a service issue as there were plenty of open seats. I got the lunch combo of egg drop soup + pepper steak. The eds was fine but the pepper steak came out in a sloppy way. Imagine a square plate. There was a rice stack in the upper left quadrant. The pepper steak + associated veggies were strewn half over the rice and a little over the bottom left and a tad into the bottom right quadrant, like someone literally slapped it on there. The rice itself was pasty and chewy - it should not have stood out at all. The pepper steak was too PEPPERY!!!! I was sprinkling white vinegar on it like crazy but the heat just would not go away. It was only masked by the saltiness of the dish. My tongue felt like it was mowed over by salty pop rocks at the end (well, I was hungry so I had to eat something!) - there's no other way I can come close to describing the shriveled aftermath. It just. ugh. Also, the meat and veggies were all diff sizes. This is basic chopping 101. Lastly, through no fault of the restaurant, I had to endure a conversation that went along the lines of... A: 'what's tofu? looked so gross' B: 'it's like fried cheese without the fat' me: silence C: 'Oh but my fav disney movie is Mulan!' me: retreating into the deepest recesses of my soul When I looked around me and saw the place packed with business types, I suddenly understood that our economy was going to stay in this condition for a long time. Seriously, there's much more affordable prices for crappy food just around the corner. And yet, there we were.
(1)
Paula M.
I was here a while ago, but according to my personal experience my party (of two) was not pleased. We had the chicken lettuce wrap appetizer to share, which had some chunks of chewy mushroom pieces to our surprise. The chefs had to be different that day after noticing this cooking variation. It was eaten, but the meal wasn't loved or cleansed our palate according to our desired pleasure. For an entree, I had my usual: chicken Lo mein. I could not wait for this meal to delight me in Asian satisfaction. It would have been my third time so I've been around the rodeo a time or two. To my dismay, the entree was given to me unacceptable in taste this last time. The chunks of chicken goodness had to be overcooked on that busy Saturday. They were a bit crisp. If I wanted chicken of that texture, I would have gone to a loyal KFC which would have been closer than downtown. The noodles were decent, but nothing to rave about. To be honest, they were a bit dry. There wasn't much moisture in this dish to tickle my fancy. I felt as if they kept their professionalism (management) as they approached our table along with others. The staff was great to clean up the kitchen's mishaps the afternoon. I'm sure its perfect again, but I just haven't visited lately. Other than taste, everything was excellent.
(3)
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Address :49 West Maryland Street
Indianapolis, IN, 46204
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Garage Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Has TV : Yes Waiter Service : Yes Caters : No
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Charles H.
One of my favorite nationwide restaurants. Got to have my Pepper Steak! Good location with great service.
(4)Jane M.
Absolute worst service I've had in many years...anywhere. It's now happened the last 3 times I've been there. It's never busy when I've gone and I understand why. The manager is in la la land and doesn't do anything either. We sat at the bar this time hoping to get better service but asked to be moved because he was too busy forgetting about us....said he had to go and make a drink???? Where? You're at the bar! And poof...he was gone! There's a new menu that didn't have Dan Dan noodles...my fav. Found out later I could order it even though it wasn't on the menu ( after I ordered something that was on the menu...and it was nothing like it was described ) ...who knew? The waitress did offer to switch it out and brought out the noodles and added some sort of broth??? And added it there at the table...this has never been done in the 7yrs I've ordered Dan Dan noodles. Needless to say it was now watered down and didn't taste at all the same. She was very condescending when I asked what she was doing. I crave p f changs and drive downtown, busy traffic, and pay for parking but will never go back! Done!
(1)Ernie And Dora H.
My wife and I visited P.F. Chang's located in the Center City Mall in downtown Indianapolis, Indiana. This was our first visit, so we opted for the Four-Course Prix-Fixe option which includes one appetizer, two soups, two entrees, and one dessert. For our appetizer, we chose their popular Chicken Lettuce Wrap, wok-seared chicken, mushrooms, green onions, and water chestnuts served over crispy rice sticks with lettuce cups for wrapping and a spicy sauce. This dish had deep flavors, was cooked to perfection, and carried a little bite from the sauce. (Dora here. I wouldn't have minded making a whole meal out of these little goodies!) We both chose the Wonton Soup, which didn't just have an abundant amount of delicious pork wontons, but also chicken, shrimp, mushrooms, spinach and water chestnuts. For our main course, I chose the Mongolian Beef, thinly cut pieces of soy-glazed flank steak, wok-seared with scallions and garlic. The steak was very good, flavorful and tender, but I would've enjoyed it more without the abundance of large scallions. My wife ordered the Crispy Honey Chicken, battered chicken in a sweet and tangy honey sauce over a bed of crispy rice sticks. Dora here. Something about the honey sauce clashed with my tongue. Not my favorite part of the meal, but there was so much more to enjoy! For dessert, we went with the Sweet Vanilla Cream Wontons, warm and crispy shells filled with delicious vanilla cream, petite and not too heavy, the perfect way to end the meal. I would rate this restaurant 4 forks out of 5 forks for a family friendly restaurant that is serving great food. Ernie & Dora Hiers, Fiction Faith & Foodies blog
(4)Justin B.
Waited over 1 hour for a table that never appeared. Ended up sitting at the bar. Bartender was rude and inattentive. He didn't like that he had to take care of my food order. Sitting at the bar to eat was uncomfortable, there was no room and add to that the rude bartender...not a good experience. The place was dirty, tables were not cleaned, the bar was sticky, dirty plates and glasses were not removed. Food was mediocre, some over cooked and poor tasting. I have eaten at other P.F. Chang's and had a better experience and better food. I always liked the decor and this P.F. Chang's was no different,,,beautifully decorated. However as they say, you don't eat the decorations, and I won't eat here again.
(1)Lisa E.
Well this was certainly fun! My young niece was a Senate Page for the day, and on one of the coldest days of the year. Fortunately the underground tunnel to the mall kept us warm. She is a huge fan of this place and so am I. We got there before the large lunch crowd and had a great time. We both had cashew chicken and rice and it was amazing. The cheesecake was even better. Our service was outstanding! We had so much fun and can't wait to go back!
(4)Josh B.
Very good restaurant with great atmosphere. We had a group of 4 tonight. I ordered the garlic noodles with a side of sautéed beef, my wife ordered the Dan Dan noodles, as did her father, and her mother ordered the street noodles. All seemed very good, mine was good, however, I have a severe mushroom allergy, so I was limited to what I could eat there, seeing that they are very mushroom heavy in their recipes. I couldn't even eat the famed lettuce wraps because of that. I had the edamame instead. They were good. It's expensive, for Asian, but it's really good, and our server was excellent.
(4)Ty K.
I love this place. Always good service and friendly staff. I do recommen making reservations and getting there early as parking is a problem.
(5)Brent L.
Contrary to other opinions, I actually had a very pleasant experience last night. The bartender was very courteous and genuine. She served us quickly and kept an eye on us the whole time. When our food arrived, she even was able to keep good conversation when we wanted it, offered to have the cooks remake some food I wasn't pleased with, and even have us some inside scoop on the restaurant itself. The drinks were strong, the shrimp was good, and the bartender was very cool. I'll be going back and you should give it a good shot.
(4)Amber P.
Great place to enjoy a Sunday lunch. There were 3 in our party and we split the special they had where you get two entrees, 2 soups and appetizer and a dessert. We still had food to take home. The restaurant was very slow that day as it was race day. Service was spot on and the food was delicious. I especially love the added flavor of the egg drop soup. I'll likely make a trip back just for that!
(5)Jon C.
I've been coming here for more years than I care to remember. Birthday's... anniversaries... welcome-home-from-Manila trips... you name it. P.F. Chang's has always been there for me. This is why writing this review is a little sad for me. As much as P.F. Chang's has been a part of my life, I feel the chapter might be ending and I might be moving on to something better. If Yelp let me give partial credit, this review would probably be about a 1.25. Two stars just doesn't look right for this one. Picture it. Dinner. Downtown Indianapolis. 2013. A group of friends decide they want to meet for dinner on a Friday evening somewhere downtown. One of the people lives out west and loves P.F. Chang's. You want to make her happy so she comes back. You suggest P.F. Chang's. Everyone happily agrees, and then you remember this random Friday night is the SAME night they light the "tree" at Monument Circle, and downtown Indianapolis will be absolutely packed. When you arrive at the restaurant (after battling 4 blocks of traffic for nearly 45 minutes,) ignore the comments your friends make about how many people are waiting for a table. See, this is where P.F. Chang's saves the night. Since you thought of this ahead of time, you gave them a ring on the 'ole telephone and made a reservation. You walk past all of the people who are waiting for a table and give them your name, and you're whisked away to your table before your friends have a chance to say "let's go someplace else." Seriously... make a reservation, even if you don't think you need it. With so many conventions and groups coming to downtown Indianapolis, even a random Tuesday night can be busy. I ordered the Salt and Pepper Calamari ($8) as an appetizer and the Kung Pao Scallops ($18) for my entree. Both items are different than I remember, and not in a good way. Calamari.... I struggle to find something to say positive about it. The portion was smaller, the size and shape was different (I remember nice big calamari rings... this looked like rubber bands) and the color was so pale it almost blended into the noodle-filler they sat on. After looking forward to a nice big plate of calamari, I was very much disappointed, and won't be getting this again. The Sake flight ($10) was needed to get past the pain and disappointment. My dinner entree was equally disappointing. The scallops didn't look like scallops; it looks like ground up chicken. Someone at the table even asked, "Didn't you get scallops?" when they saw my dish. Picking through what I call filler "onions, peanuts, peppers", there was actually very little on my plate that was worth the price I paid. The dish was flavorful, but scooping up food, I got more peanuts on my fork than anything else on my plate every time. I'm afraid my love affair with P.F. Chang's has come to an end. It's been a good run, but when you start messing with the quality of food and charging me $40 for what I ate last night, I'll find a place that wants my money that will reward me with fresh, high quality food... or I'll go to the cheap Chinese place and get something equal to what I had last night and pay $10.
(1)Bart K.
Two bad experiences in a row have turned me on this place. During a recent lunch trip my colleague ordered soup and I ordered egg rolls, he was brought a plate of broccoli (?!) and i was given spring rolls. Then after the order was corrected and i had to ask twice for mustard sauce for the egg rolls, the waiter disappeared and we never saw him again. No refills, not even a bill to pay so we could get out of there. We had to literally get up and go track down another wait person so we could leave. I figured we had a new or inexperienced waiter, and decided to give it another try about a week later. The very next time I visited I was served cold food. I mean really cold, undercooked, this had to be frozen at one point egg rolls. Wait I thought they made the egg rolls fresh daily? Hardly. Apparently not that day. The waiter was apologetic, and at least I did not have to run down some other random staff person to pay and leave, but after two lousy experiences, I am not planning on going back.
(1)Chrissy A.
We went here on the 4th of July because we were starving and I figured by the time we paid food court prices we might as well eat here. Well I do not remember PF Changs being so expensive but we ate here anyways. Nobody else was in here so I felt bad leaving. The menu has changed a lot. We had Mongolian Beef, shrimp pad Thai and black bean chicken which is no longer on the menu but they went ahead and made it. The Mongolian Beef had a ridiculous amount of green onion on it, I mean a wasteful amount. The sauce is really good on the beef but seriously Changs stop wasting the onions. My kids love the Black Bean chicken because we are horrible parents and tell them it is teriyaki. The Pad Thai is honestly just OK, I think it was $15.99 and I would rather go to Noodles and Co and get theirs. I am so sad hey have gotten cheap with their rice. They used to bring you so much and now I feel like I have to beg for it. The service was really good. The server was fantastic.
(3)Marie S.
The service was second to none, on a very busy Thursday night in Downtown Indy. We had three small children at our table and the waitress was super attentive and friendly, not to mention, patient. This was the first PF Changs I've ever been to (several years ago) and while the food was good, it was just not quite up to snuff. The portions were decidedly smaller, the chicken lettuce wraps were served on very tiny pieces of lettuce (so small you couldn't eat them as wraps). We made sure to let the manager know how happy we were with our service!
(3)Erin C.
Great food makes up for the slightly high prices (I'm a notorious cheapo but even I like to splurge once in a while here) and the service is always great. There are even items for both vegetarians and vegans which is a huge plus (the spring rolls are heavenly!). It's also conveniently located in the mall so it's easy to use the cheap parking in the garage and you can always walk around afterwards to walk off what you've eaten.
(5)Andrew M.
My wife and parents ate at PF Chang's after a play at IRT just down the block. Both couples had the meal for two - two soups, one shared appetizer, two entrées and a shared dessert for $40. We ordered the Tropical Tea (hot) which was a very good, mild, light tea with a slight fruity taste to it. The lettuce wraps are probably the most popular appetizer, and our favorite. We also stuck with the conservative egg drop soup. For entrées I had the Honey Shrimp which was very sweet and slightly tangy - very large helping. My wife had the ginger chicken and broccoli, which she said turned out to be pleasantly mild. For dessert we shared the chocolate dome, which cost a $4.25 up charge, and was much smaller than what the price warranted. Overall our food was very good, and the portions were quite large. The wait staff is always upbeat and fun when I have been there. The soup and appetizers came back to back, almost too quickly, but then we had to wait a very long time for our entrees to arrive. Our food came hot and fresh. The noise level has always been very high when I have eaten here - the music is turned up loud (alt. rock or EDM), and the acoustics are poor. We had to talk intentionally loud in order to hear each other. Overall, a fun place to cap off a night out on the town!
(4)Chris P.
Great service and incredible food!!!! This is the best Chinese food in Indy hands down. If you don't believe me order the Mongolian Beef and egg rolls! Wow!!
(5)Stacy P.
For some reason, this P.F. Chang's is extremely hit and miss. Over the course of the years that I've been here, the food just doesn't seem to come out the same. Yes, P.F. Chang's is a chain, and as such, you should expect the same quality and taste as if you are eating the same dish in any other P.F. Chang's. For whatever reason one time the food will taste excellent and then the next time the same exact dish will just taste off, the meat isn't cooked right, there isn't enough sauce, etc. This is generally my go to gluten friendly restaurant when I'm downtown and with people who think that this is one of the most awesome restaurants ever. I do appreciate that they label the plates, rounded with a black line and says PF Chang's, and sauces, red, from the regular food. There is a nice GF selection. The staff is nice and friendly and the service is generally quick. One thing that I would caution is that if there is anything going on downtown or it is a hopping Friday or Saturday night, reservations are a good idea as you might find yourself waiting a while for a table.
(2)Brett R.
Keystone locating is most definitely better! Portions are considerably smaller here, service is well..mah. Food is delicious that's why I give it 3 stars, although the calamari was tough and chewy.
(3)George G.
Had a corporate dinner for 13 recently ... Very average at best. Menu looked like a cut-down version of a local Chinese restaurant. Some tasty appetizers, but you'd be better of if you passed it by for many of the better restaurants in the city.
(2)Randy C.
Our night started off bad when we went to the bar to get some drinks & an appetizer while we waited for a table. It took so long for either bartender to help us that we said forget it, got up, & went back to the couches in the front to wait for our table. What really annoyed me was after we left the bar and 2 guys went and took our spot at the bar, one of the bartenders went to help them right away. So our experience started off bad before we even got a table. Our server Joe, was beyond great. Very attentive & nice. He turned our bad night into a very good one. That is very hard to do when a fellow co-worker already messed it up. I can assure you that I would've given only 1 star if it wasn't for Joe. Joe gets 5/5 stars, PF Chang gets 1/5
(4)George S.
This was the absolutely the most filthy PF Chang's, I have ever eaten in! The table we were sat at was not wiped down, the floors of the restaurant looked as if they had not been cleaned for days. The men's bathroom was out of paper towels and was a complete mess. Granted the location was busy, however I would think after this many years in business the PF Chang's standard for excellence would be recognized at all of its locations. Unimpressed...
(1)Stacy O.
It's P.F. Chang's. If you've been to one, you've been to them all. Lunch specials were quick; service was good. Wait staff took the time to check on recipes for my food allergy (sadly, it meant no egg rolls). They handled a walk-in group of 15 well -- two servers, separate checks, etc. I'd recommend for a group.
(3)GRacermom T.
For some reason the dishes taste different compared to other pf Chang's I've eaten, the food just doesn't seem right. It's either too saucy or too overpowering taste. Wish there's other Asian restaurants that are near downtown...
(2)Warda D.
I used to love this place (before I discovered healthy foods) My friends and I went there during our lunch break. It was so Good. I enjoyed their desserts. It became very oily after a while and I had to quit it. Over all its a cool place to chill at in Indy since there is not much else to do.
(3)Belinda A.
I only went here because it was my moms bday celebration. The reason is simple...their dishes are too spicy for me and they never get it right when I request it toned down. So...I'm forced to order the crunchy honey shrimp which is something my kids would eat. Don't get me wrong, it was ok but boring. That's what I think of when I think of the menu here...boring. I will say that they have a few tea options that are delicious. Our waiter was really great. Not my scene but my sister is crazy for it.
(3)Nic J.
Walked over from Champps next door between games. Had spicy wontons as an appetizer. Good and spicy, but not great. Crispy honey shrimp were fantastic. The Singapore street noodles were very flavorful. However, one of the seasonal specials I got was pretty bland. Our server, Kelsey, was top-notch.
(3)Stephanie H.
We were starvingggggg, moved into our new place on Mass Ave and were craving takeout Chinese. What else do you eat with no furniture or dishes, yet? There's only one place downtown Indy, ChinaKing, and we didn't want a risky option when we were this hungry. I really enjoy PF Changs, on occasion, and have been begging the man to go with me for the past month but he had a really bad dine-in experience there last time, so he had refused. Finally I get him to agree to take-out, slightly taking advantage of his exhaustion and hunger, hoping for a redemption. FAIL! We ordered PF Changs through the, fairly easy, online process. They had options of times that you wanted it ready by, the minimum was 40 minutes away from when you placed your order. My boyfriend ran in to pick it up, and he was gone for ever! Their credit card machine was down, on a Friday evening... Instead of using a manual machine, the girl wrote down my credit information to take in back and use on their machine after we left. I don't care where you're at, that's sketchy. Can you assure me, very nice to-go order lady, that you'll discard that information properly? Probably not. We get home, we're both hangry, and we sit down to eat on with the provided plastic plates and forks (only fine dining for us). We first notice the fried rice is pretty cold... that was annoying since the earliest we could pick it up was 40 minutes from ordering. Obviously, it was finished was before the 40 minutes. We pop it in the microwave, no harm no foul, remember there's hangriness at this point. Then I bite into the beef and broccoli order and the meat is raw on the inside. I don't mind, my dad grew up feeding us our beef still mooing but the boyfriend has gotten very sick off of undercooked beef and so this was inedible, as probably for most people. Then we end up having to microwave everything we ordered... the beef, the fried rice, and the chicken for warmth and to make sure it was cooked completely. If we weren't so hungry and exhausted, we definitely would have brought it all back and asked for our 45 dollars that it cost for just an order of fried rice, chicken, and raw beef then gone to ChinaKing. At least we wouldn't have been paying an arm and a leg, expecting a satisfying meal.
(2)Julie J.
I normally love PF Chang's. It's my go to place when I am in Indy. This time however was horrible. The food was OK but my server was awful. He never came back to see how I was doing so I never got any extra rice. Also, I didn't get any sauces at my table. I didn't even finish my meal.
(2)Lisa G.
Service at this location in Indy was pretty good. We had a table of 10, and our waiter was very busy, but he did an okay job with getting things out to us and keeping glasses filled. He was friendly and knowledgeable of the menu. I don't like Chinese much, and whenever I go to Chang's, I always seem to get the Mongolian Beef. Got it on this visit, and it wasn't as good as I remember. Okay, but nothing to brag about. The calamari appetizer was awful.
(3)Liz S.
I normally go here for "special occasions"--which ultimately means, with people who don't want to pay for cheap Chinese and would rather pay 4x more for what you could get at any buffet. With that said, I do like some of their food, just because of the taste. I understand that they are trying to market an authentic Chinese cuisine, which most of my Chinese friends are like, "Noooooo!! Go to McDonald's instead!" But the huge stone horses, the super dark lighting, and extremely slow service just irks me beyond anything. Like, I went there for lunch the other day with coworkers for a "Thank you" lunch. We barely get any attention from the waiter, and once we did get our check (15 minutes after we asked for it), we were in a rush to get back to work. We got our check, everyone put their cards quickly in the booklet (because we had already had them ready) and the waiter says, "Hold on to those for me," as he continues to clean our table plate by plate, fork by fork.. you get the picture. The service was just... weird. It was just odd that we got more attention while he was cleaning our table, than we did the entire lunch. That was ONE odd experience with service. As for their food, yeah, I like their lettuce wraps, honey crispy chicken/shrimp, their chili sauce makes anything taste better and their hot and sour soup is okay. But their Moo Goo Gai Pan was really REALLY bland... I'll come back with promotions and for their lunch specials... but not too often.
(3)Michael C.
Popped in after the Brickyard 400. First visit. We had the $40 meal for two menu. Huge portions, decent food. What made the visit fun was our very gay, very proud waiter. I wish I could remember his name to give him, his BF and their dogs a huge shout out. If you are reading this my wife and I thought you were very, very cool! Great place to grab a meal downtown, especially if you want a bit of a quieter chain vs. the many sportsbar restaurants around that area. Overall a very nice experience.
(4)Caitlin K.
My boyfriend and I came here this past Saturday night and had a great experience. We had both gotten off work early (around 9 pm) and decided to go somewhere we hadn't been in awhile. When we arrived it was still fairly busy, but it only took five minutes for us to be seated. Our server Jake was awesome. He was very attentive without being overbearing and gave excellent recommendations. The food was average priced for a chain restaurant downtown and the menu did have many vegetarian selections. Overall we had a good experience made 5 stars by the superior level of service we received. We will be back soon!
(5)Corrine P.
Generally, I always LOVE this place. I tend to get the lettuce wraps and Kung Pow Chicken. However, when I got lunch last week. I was a bit disappointed in the portions that I received for lunch. It was four pieces of chicken, no sauce, and a lump for rice.
(3)Kelly D.
Reviewing PF Changs is a little like reviewing Olive Garden. It's a chain, so if you've been to one... But if you haven't been, you should try it. This isn't Chinese food like you've had it before. The menu is creative and the dishes are well cooked. My favorite is the seared ahi salad. (Well my favorite is actually the shrimp with candied walnuts but the calorie count is astronomical. But if you don't care about calories, get that dish for heaven's sake! For all of us.) On my last visit, the hostess was friendly and very approachable and our waitress was Disney-princess quality. She was running around on the floor the whole time and was friendly and attentive. Downtown Indianapolis PF Changs has always given me a great experience. I would highly suggest you make reservations, even if it's just call ahead seating. It's usually busy especially when there's an event downtown or during the holidays.
(4)Rhonda H.
My party of 4 was on the way to Indiana Roof Ballroom. We want a fast light pre dance meal at a quick pace. It took 30 minutes to get our water and soup. I had wonton which was delicious, however an order of egg drop looked nothing like eggdrop and was refused and told it would be taken off our bill. Another 30 minutes we got our salads. It was not busy with wait staff standing still. 3 sauces were put on our table which we never used so why bother. What a waste of time and product. We were late for the dance and charged for the soup. After going here for 3 years we won't return:). This was fast Chinese food at a snail's pace.
(2)Darryl M.
OMG bad... I have eaten at many others and this one is very bad. Take out or eat in... Orders messed up... Slow and bad service... Skip this one when in Indy!
(1)Phil H.
Lettuce Wraps!!!!! Yeah, yeah. I know it's a chain and it's not real Chinese food, but it's still damn tasty, and hell, I like it. Great location right adjacent to the Circle Center Mall. A good spot to eat and take clients to dinner when in town for a convention as I am this week. As I have been to multiple locations in my travels a few things are always consistant at PF Chang's - the terrific service and good food. Tonight was no exception. Had a few Kirin beers to start off and then went right for the food. Oh, those wonderful lettuce wraps. Great chicken and spicy sauces to spread on them that our waitress mixed for us. Seared ahi tuna over a bed of mixed greens was also delish. As entrees we ordered the crispy honey shrimp and the mu shu chicken. Both were delectable, and our waitress set up the mu shu wraps for us which is a good thing as I would have made a mess of it. Healthy eating, no, but way good! The decor of the place is upscale faux Asian, and I always think it will be expensive to eat here, but the overall bill is never too harsh. Lots of plates in the $10 - $20 range. Good beer and drink list. Yeah, it's a chain, but the food and experience is enjoyable.
(4)Michael H.
Always enjoy their food. Good meals for a chain restaurant. But, I don't think the pan-fried dumplings are as good as they used to be. The new sauce and chili spicing just isn't as good as before.
(4)Robert M.
Normally I think the PF Chang's restaurants are reliable and quite honestly good. This one is lacking. Food was way over salted and frankly disappointing. Salad arrived without dressing. Lettuce wraps were good and the only saving grace. Service was decent and friendly.
(2)Jennifer C.
Excellent service....Thank you, Ian! Food and drinks were great. Always happy to find myself close to a PF.
(5)Eve S.
This was my first EVER visit to a PF Changs. I think it helped I had pretty low expectations because I thought it was pretty good. The vegetables were way fresher than I expected and I liked the ginger infused lemonade. Our friend who was local said the service was kind of an issue (they seemed scattered and it would be a long time between being asked if we needed anything) but I would not be so skeptical of a PF Changs in the future.
(3)Theresa K.
The food was average (average being at its own potential), so this review is mainly about the service we received. It was absolutely appalling. My aunt asked for a to-go container, and the server told her that he wasn't going to just throw the food in a bag. After waiting a ridiculously long time to order, I decided I was going to go to the restroom since I'd just been holding it way too long. I told my mom what I wanted, and when I came back, I heard about the server who told my entire family (there were six of us and a baby) that since I wasn't there to order, and my mom didn't know if I wanted white or brown rice, that they'd ALL have to wait to order until I came back OR he could put my whole order in late and get my lunch later than everyone else. What an ass! He was a jerk beyond that in that you could just tell he hated us and everyone else.
(1)Elaine C.
Celebrated friend and colleague's birthday here! Food is consistent and tasty. I had the vegetarian stir fry with brown rice. The vegetables were tender and not overcooked. The rice was cooked well. Just wish we had utensils to eat our food. We waited for a few minutes to get our waiter's attention. Eventually, we received our utensils. Service was so-so, but it was a busy weeknight. Plus, it was conference peak. The dessert wontons were kind of strange to see on the menu, but they tasted pretty good.
(4)Patrick S.
Request the waitress Lisa, she's such a sweet heart! Best service I've had at a restaurant in a long time! Lo Mein was on point! Pork dumplings appetizer was extremely good! And the special Korean BBQ Chicken was savory. The downtown atmosphere is always enjoyable.
(5)Anne H.
It's very rare for me to give a 5-star review. Especially to a restaurant. I'm picky about service, and that might be a flaw of mine, but at least I'm willing to admit it. But P.F. Chang's deserves these 5 stars, and here's why... My husband and I received a $20 gift card to P.F. Chang's last Christmas. Yes, one year ago. We have our favorite downtown Indianapolis restaurants and rarely branch out. But, after a wonderful performance of A Christmas Carol at the IRT, we decided to finally use this darn gift card and try out P.F. Chang's. It was a Tuesday evening, so we were seated almost immediately. Our waitress was prompt and pointed out a few things on the menu that P.F. Chang's is "known for." We ordered the Chang's spare ribs as an appetizer, and they were absolutely delicious. We chose the Chang's spicy chicken and Dali chicken as our main courses and were impressed with both dishes. My husband literally did not talk, as he was too busy cleaning his plate. As we were finishing up our meal, the manager came over. She said our waitress had mentioned that it was our first time at P.F. Chang's, and then she gave us both a $10 gift card. We were shocked and wondered aloud to each other, "Is this something they do for every new diner? They can't possibly do that, right?" Just as we started our discussion of the economic and financial ramifications of handing out $10 gift cards to every person who claimed to be a new patron of P.F. Chang's... We stopped ourselves. Who cares? It was a nice gesture. And it was a gesture that, along with great service and excellent food, is the reason why we'll be back and why P.F. Chang's gets this 5-star review.
(5)Drew K.
The food at this P.F. Changs location was on par with what I would expect, but the atmosphere was not. It was overcrowded and I felt like they had too many tables for the space. We were seated directly behind the hostess stand in a corner. We felt like we were surrounded by people waiting for their table. If I went there again I would make sure to request a table away from the door. We had a reservation and they still put us at one of the worst seats in the house.
(3)Princess R.
PF Chang is my favorite place to eat but the last visit while in Indianapolis was the worst ever. The service was bad our waiter didn't even mix the sauce for us his name was jacob. Not friendly at all. It was the worst beef and broccoli ever. The beef was fried yes fried. The only thing that was good was lettuce wrap.
(1)Han Z.
Some of the worst Chinese food I've ever had. The service was good and the interior decorations were unique, but the food was terrible. Everything was so sweet as if they didn't have to pay for sugar. They even put sugar in the VINEGAR that accompanied the dumplings! This is ridiculous. I lived in China for more than twenty years and ate around a lot, but I have never seen anyone putting sugar in vinegar. It tasted awful. Besides it didn't seem like that they had put much spices in their dishes other than sugar. Everything was just sweet, sweet.
(2)Loretta F.
PF Chang's food is consistent no matter where you choose to dine. But the service at the downtown Indianapolis restaurant exceeded our expectations. My daughter's salmon was a little rare so she asked that it be cooked well done. The second portion arrived in the same rare state. So Rick, our waiter, escalated the matter to the manager. Amy came to the table to apologize and correct the issue. The salmon was replaced a third time (cooked well done) and she gave us a gift card for the cost of the meal. Kudos to Rick for escalating the issue and to Amy for resolving the issue. They both exceeded our expectations!
(5)Sara H.
The food is average and inconsistent. The vegetarian lettuce wraps are the only thing that keeps me coming back occasionally. My concern, is that twice now, I have watched the blonde general manager act like a catty high-schooler to her employees. Trying to completely humiliate them in front of guests, and the guests look at her like she's nuts. I would hope that she doesn't treat all of her employees like that. She seems very rude. Not the worst restaurant downtown, if you catch them on a lucky good night where your food is up to par. If you're willing to wait and take the risk, go for it.
(1)Robert G.
Lousy service, but the food was good. I'll stick to the frozen version. Apparently the server in who's section we were sitting didn't "feel" like taking our table, so the manager had to get another server to handle us. That poor soul and his valiant, if inconsistent, effort doubled the star rating from one to two.
(2)Richard H.
Although I'm puzzled by the many people who absolutely HATE P. F. Chang's "faux Asian cuisine," I'm equally puzzled by people's (my parents') enthusiasm for it when there are better options around town. It's very safe, it's very corporate-looking, the service is always attentive and friendly. The food has a ridiculous amount of calories and sodium. And they really overcook their salmon.
(2)Mary A.
It's a chain...but I love the chain eating of the Lettuce Wraps. I must admit I love this place for the lettuce wraps alone. It is a frequent on the list for lunch with my daughter. I usually order a meal (and take most of it home because I have eaten the lettuce wraps first). The menu choices are many and I find the food above average. They are willing to substitute and make things to your liking. I am a fan of the new salad choice that you can get with some of the meals. I tried it a couple of weeks ago and I could now just go for wraps and salad and a nice white wine. I have always found the service to be stellar !! Never a complaint and I love they take reservations and you don't stand around waiting because they seem to have it down to minutes. The only downside the eating here is the noise factor. I do think it is louder than most establishments, but if that is the only complaint I can think of....I will deal. They must like Yelp because I have received two check-in freebies... I will add a tip of information -- if you are Arlington/Dallas area the Pei Wei fast food places are owned by P.F. Chang's and you can get the same food in a "order and pick up yourself" fashion. Yes the Lettuce Wraps too.
(4)Susan S.
Their beef and broccoli is outstanding!! Love the flavor with the garlic and ginger. ! The skirt steak had an amazing seat, I just wish that it was cut a tad thinner. I wish I was crazy about the egg drop soup with the scallions and carrots, but I'm not. It just seemed weird.
(4)Bobby N.
Put down the salt shaker and step away from my food! Ok, isn't one of the benefits to a chain (especially an expensive chain) supposed to be consistency? My last visit to this restaurant (out of 9 since I live across the street) was so disappointing that I may never go back. I had Szechuan Beef and have had it before with a completely different result. This time there was so much salt and the beef was hard like jerky. Terrible. Even the lettuce wraps were crazy salty. I usually do not write such negative reviews but this place is so inconsistent. I have had nice meals from here but I have also had underwhelming meals. This meal was just terrible. So many great choices downtown....I recommend visiting elsewhere.
(1)MJ W.
Found happy hour prices! pfchangs.com/Menu/HappyH…
(4)Andrea G.
I've always liked PF Changs. It is very much Americanized Chinese but if you go into there knowing that you might be surprised. Along with good, fresh food you'll also find a great drink menu and appetizer options as well. I love the chicken lettuce wraps and dumplings. The lettuce wraps could easily be a meal in themselves and have great flavor, but if you need a little extra kick they are served with additional dipping sauces. Their Almond & cashew chicken and ginger chicken dishes are always a great option though they have some great seafood options as well. Recently they have expanded their gluten free and dessert menus as well. The only downside that I've found so far has been their soup options. I normally skip these in favor of one of the before mentioned aps. They are fine but at least the egg drop soup seems more Campbell's chicken then Chinese.
(4)Nicey J.
I like this place.. it's odd I never really knew there were PF changs restaurants.. I only ever see the commercials for the frozen stuff the sell @ the super markets here.. I had the mahi mahi with the cilantro rice.. I'm a fan of fusion.. so I Wouldn't call this great chinese food.. However I Would say it's just very good tasting food.... I requested it to be spicy.. I mean some people don't really understand what I say when I mean spicy so I can get over that fact.. I'm a sucker for cilantro rice.. I see nothing asian what so ever about cilantro.. but I love cilantro and therefore I loved that cilantro rice.. The mahi mahi was cooked nicely.. seasoned well.. and tasty.. We had the spring rolls.. they were good.. nothing special.. apparently they're made fresh daily... hmmm also had some of the dessert shooters.. we both tried the raspberry cheescake one.. I didn't like the raspberry sauce they had on it.. however the cheesecake part.. and the crust was very nice... all in all.. I'd go back... my waitress was absolutely great considering she tolerated my indecisiveness with humor..
(4)Ernie Y.
I was in town for the Firefighter convention a very busy time down town. we went on 4-10 the 20 minute wait that was better than most. They were fast and the food was good, and was a 3 star experience. The service was out standing however, Ashly made us feel at home an was great she is the extra star!
(4)Mark D.
I have tried many times this PF Chang from Indianapolis. I pretty much like every dish. But, one of my favorites is Orange Chicken(not sure for the name) -- the deep-fried chicken stir-fried with mango and some brown sauce. My another favorite is crab fried rice with some bacon. That is delicious and very unique. Some people might complain a little for the price since you can get some exactly same dishes from PF Changs in other Chinese restaurant with a lower prices. Worth trying if you are Chinese food lover.
(4)Phil A.
The manager was very nice. I am putting neutral 3 stars until I re-visit at her request pursuant to my raw chicken (pink chicken) dumplings that made me sick. I will go again because the manager was kind and this must be just an aberration and I like Chang's.
(3)Jasmine P.
Ordered the Salt & Pepper Prawns and dined at the bar with my boyfriend. Service was fast and friendly. The bartender was also from our hometown of Chicago! She provided great conversation and was attentive to our needs. The restaurant space itself seems kind of small compared to the other P.F. Chang's I've been to, but that could be due to the fact that this P.F. Chang was located within the mall. Enjoyed the food and the service. Got what I expected from a P.F. Chang's and enjoyed the experience all the while.
(3)Robert P.
I know this is a chain and shouldn't expect much but I had to leave a review. Also, it should be said that I'm pretty easy to please. If the food is good and the service is great, I'm usually a very happy customer and will give at least a 4 star rating. I've ate at other PF Chang's before specifically in the Boston restaurant and had a much better experience. Most of the reason for the review was the service. Our waitress was super slow and didn't deliver any of our food, it was always other folks. Which tells me one of two things, she had too many tables or she is just a bad waitress. I may go with the latter as I overhead another table near us complaining as well. The food was average at best and lacked the flavor you usually get from a PF Chang's restaurant. It was my wife's first visit to one and I had hyped it up pretty good only to have it fall short of expectations. So, hopefully next time I take her, it will be in the Boston location and service will be much better.
(2)Carey D.
Like the food but last time I went (a couple Sundays ago for lunch), the service was horrendous. :( They must have been severely understaffed and it definitely showed. Food was still good but just wasn't what I would expect or hope for from PF Chang's. :(
(3)Stephen H.
Mediocre food and TERRIBLE service. Very disappointed in the whole experience. Had to finally get the manager just to get a check so we could leave.
(1)Tracy H.
We came here with a 4:30 reservation, which was a great idea, becuase the wait for walk-ins was over 90 minutes. Despite it being busy, it should not matter that all tables were full, as they are staffed accordingly (our waiter had 4 tables)....the service was beyond slow. The food, was okay. Nothing super amazing. Basic. Pros: the food is consistently the same, a reservation was made an hour ahead and hugely advised Cons: the service, the food is basic
(2)John R.
The vegetable lettuce wraps are awesome. I wish we could find something like them somewhere else! The salt & pepper calamari is also a great pick for a starter. For the main course we shared beef with broccoli, sweet & sour pork, oolong sea bass, along with fried rice. For a chain restaurant I have found the food to be consistently good and well worth coming back for. To end the meal the small serving desserts are welcome taste of sanity (size wise) and at $2 a pop they are also easy on the wallet if you need something sweet.
(4)Josh L.
I've never had any desire to eat at a PF Chang's. I lived in San Francisco for 10 years just off Clement St. so I would equate it to living in San Diego and then going to eat at an Acapulco...or eating burritos from the Mission in SF and then going to a Chipotle. I was in town for Comic Con and my friends were meeting people here. I didn't want to look like the jerk who refused to go and I was partly curious about the food. Turns out I was dead-on about the food. It's good, but I've had MUCH better at HALF the price. Chinese food is cheap. Good Chinese food is cheap. Great Chinese food is cheap. I had Szechuwan Street Noodles and tasted some of my friends' dishes as well. They were all OK, but not great. Please keep in mind where my 2 star review is coming from. For the rest of America who doesn't have access to really good real Chinese food, PF Chang's would be a great place to go. I'm just not into the "fusion" scene...but I'll bet my parents would enjoy the hell out of it. I have to say that PF Chang's hype may have hurt the review they got from me. It didn't live up to what the average Joe says...but maybe if you're an average Joe (and I only mean that in the kindest way), maybe you'll like it. Just because you're in Indianapolis doesn't mean you have to settle for chain restaurant food. Use Yelp and walk an extra block or two. There are plenty of more interesting places nearby.
(2)Tamara C.
The Mango Iced Tea was fantastic and we really enjoyed the dinner for two option. The server was awesome.
(4)Jim M.
My wife and I ate at P. F. Chang's before seeing the Crucible at IRT and at the end of the day found it to be a mixed bag. Some of the food we were served was excellent, while other things might have been come in a little wanting. My wife and I decided on the Prix Fixe menu for two. that included two soups, appetizer, entree and desert. I choose the Egg Drop soup which had a very rich chicken broth base with an assortment of egg and veggies. It was really good. the texture of the broth was velvety and delightful and the veggies were perfectly tender. For the appetizer course we ordered the pan fried dumplings. Once again the dumplings were wonderful filled with a savory pork and served with several sauces that enhanced the flavor of the dumplings. I liked the soy sauce base sauce and the red chili sauce. mixed on the dumpling they made the sweeter and a bit spicy. From this point the meal falls off a bit. My wife ordered the Kung Pao scallops and i had the Kung Pao Chicken. the scallops were perfectly cooked, creamy and tender and very fresh. The chicken, however, was a bit overcooked. The texture of the chicken was a bit dry in the mouth. The sauces however were very tasty. At the risk of showing my ignorance about real Chinese food, one of the things i missed in both these dishes were the veggies. I love the crunch of water chestnuts and the other veggies i associate with Kung Pao only add additional flavor. Finally the desert was served. We bought one more desert because the extra cost was minimal on the Prix Fixe menu. My wife and a Key Lime bar which was tart and satisfying. I had the salt caramel cake Which I liked very much but my wife wasn't much of a fan. Both deserts were prepared well and I enjoyed them. Over all, the service was good with a friendly attentive wait staff. One other comment about the restaurant would be that it was pretty noisy. it was hard to carry on a conversation over the general roar of the crowd.
(3)Jennifer B.
Do not eat at this location the staff will steal your cell phone off the table and rummage through your purse if given the chance and the management team refuses to do anything about it.
(1)Gautam G.
A typical PF Chang's. Food was fine, service was good, nothing out of the ordinary though.
(3)Amanda Z.
In my admitted restaurant snobbery, I will usually look upon chains with disdain. However, PF Chang's is a super-secret pleasure of mine. I know it's a chain. I know it's not necessarily good for me. But I cannot resist sometimes. On my recent trip to Indy, I realized I was in chain restaurant hell. I decided I would rather eat my snacks in my hotel room than dine at the Old Spagetti Factory. But what is it I spy? Is that a PF Chang's? Sure enough it was. And after day one of video critiquing and a failed attempt to locate an allegedly great greek restaurant (we refused to cross the highway afoot in that endeavor), our hunger led us to PFC. Awwww shucks. So in we went. I love their beer selection, especially the fact that they serve Kirin Light. You see, I believe it was on one of our first non-dates at a BYOB sushi spot that my PIC and I drank Kirin Light together. Meeeeeeeemmmmmories. In any event, it made me happy. So did the almost-too-salty (but I do love salt) hot and sour soup. One order of the salt and pepper calamari between us and we were just perfectly happy. Service was friendly and prompt. In my world of anti-chain ire, this place will always have a teensy spot. Indy's version did it proud.
(4)Michelle R.
We were in Indianapolis for a wedding over the weekend. We are normally healthy eaters and our routine had been disrupted with the travel, wedding schedule and lack of healthy options in the area and I was hungry and cranky. I ordered the Asian Grilled Salmon lunch bowl. I appreciated that they give you a choice of white or brown rice. It came with asparagus. They also offered to add in whatever vegetables I wanted, so I chose broccoli, bok choi, mushrooms and carrots. This included a choice of soup before 4 PM. I had the hot and sour. Everything was excellent. So healthy and tasty and only $10.50. They also have a bunch of vegetarian options on the menu. Service is really friendly. We sat at the bar and watched the games on the multiple TVs. We live in New York City where Chinese food is abundant and authentic, but let's be honest; it's also pretty awful for the most part. PF Chang's was healthier and tastier than the real thing. I'm a customer for life!
(5)Jason D.
I had my best P.F. Chang's experience at this Indy location compared to the other ones I have gone to throughout the US.
(3)Tim W.
I know, I know. A chain. So I'm a sucker for being able to get exactly what I want, exactly the way I want it, whenever I'm around a Chang's. That would be pan-fried potstickers and Kung Pao chicken. It's always amazing and always served well by their competent staff
(4)John W.
let me preface this review by saying this will probably be the first unkind thing i have said about them in years. I love PF Changs but this experience was not the best. So I call them on the phone this past Saturday night and asked when do they close and the lady said midnight. So we drive from Avon through ice and snow trying to get there in time to eat. Due to the weather we made it around 1130pm. The hostess sat us and the first thing i noticed was that it was freezing in there, i realize there are lots of windows in the place but if they just turned up the heat some it would not have been so cold that i had to wear a winter coat through my entire meal. We ordered the lettuce wraps for a starter, probably the smallest portion i have ever gotten. I am guessing they scrapped the bottom of the barrel just to come up with that. I also always get the mango iced tea and that tasted like it had been watered down. i told the waitress that we were going to do the changs for 2 but keep the soups since we dont eat those. she charged us for everything individually. i also asked for chicken fried rice and she offered the kids portion for like 3 or 4 bucks and thats what i usually get so that was no big deal. but i asked for extra egg and got none. Wasnt very tasty either, so i am guessing i got the bottom of the barrel again. we never saw a manager the entire time we were there. So we get ready to leave and the bartender walked past us and we asked her to unlock the door so we could go through the mall entrance to the parking garage so we didnt have to walk through the blizzard going on outside and she acted as if we totally ruined her day by asking her to let us out. My final comment is most restaurants validate parking seeing as how that was all i was there for and they have no parking lot of their own but i didnt make a scene about that since it was only 2 bucks. We used to go to pf changs a few times a week now we go a few times a month as we have found their sister company pei wei is just as good if not better and its closer to our house. I do hope a changs or pei wei opens in the avon/plainfield area soon.
(2)Ben S.
I fancy myself a "real Asian." Therefore, whenever I go to P.F. Chang's I find myself holding my nose and making sure I put on my fusion hat so as not to get confused with P.F. Chang's Asian food and "real Asian" food. However, I will confess that I have enjoyed a meal or two at P.F. Chang's in the past. Shhhhhhhhhh... This, however, was not such a meal. Trouble brewed in our first 20 minutes at the restaurant, and that was because we were seated and did not so much as see a server or receive waters for 20 minutes thereafter. When we finally flagged someone down, our server apologized because "they just changed the table assignments so I didn't know I had your table." Okay, ma'am. I appreciate the apology, but that sounds like a you problem. Not a me problem. And now I've sat here for 20 minutes with no water and zero acknowledgment that we were ever seated. From ANYONE. Onto the food, which is why I go to restaurants anyway. The star of the night was the spare rib appetizer. I was expecting ribs dim sum style, steamed until falling off the bone. These, however, did not have a sauce and looked like the came from an oven and not a steamer, with a side of five spice salt. While these spare ribs were the full spare rib and not bite-sized dim sum pieces, they still fell off the bone and were absolutely delicious with the five spice salt. A real winner. The meal went downhill, though, when the entrees arrived. Everyone in our group loved curry, so we selected the Singapore Street noodles. These were angel hair-thin noodles with a mere whisper of curry. I was definitely left wanting for a much more curry than that--as there was a serious lack of flavor otherwise. Our other family-style entree was a completely memorable prawn dish. The only memorable part about it was the feeling of disappointment when I saw the prawns arrive fried, and not sauteed as I thought they would be. As it was, the food here probably only deserves 2.5-3 stars. But for the absolutely atrocious service we received, I have to bring this branch of P.F. Chang's all the way down. 1 star. And please, Mr. Manager, make sure your servers know which tables are theirs before your restaurant gets packed.
(1)Gary B.
Salt & Pepper prawns are my favorite. Great quick service at the bar make it very convenient if you are in a rush and you don't need to make an evening of it.
(4)Calin P.
Good food like always. People were friendly and really helpful.
(5)Tim V.
People just kill me... It is a CHAIN!!! You KNOW what you are getting!! I love this place!! Pseudo Asian, lots of salt, how we like it!! The happy hour prices are just right... Crispy Green beans, Mahi-mahi tacos, pbr for $3, how can you go wrong... I would love to see what the one star people rate as good... Ha!
(4)Tom M.
Great place for conventioneers and locals alike. Great Downtown location, Great food at reasonable prices. For lunch, I recommend one of the lunch bowls, as it's the right amount of food. When you go, ask for Derek. He's a great server!
(5)James F.
For the most part, my visits here have been pleasant. The food is always consistenly good. However, for whatever reason this eveining, the service was spotty. Also seems that no one is pleased to be working here. I guess the college girls think they deserve something a little more special?
(2)allison s.
I really want to like this place... But their duck is always so dry, which is weird since duck is so fatty and should impart moisture into the meat.. If you go you gotta try the Lettuce Wraps hmmm.. good! Can't beat the Great Wall of Chocolate for dessert ;) I like that you can choose brown or white rice. Happy Dining!
(3)Stacy Q.
Really great food. I was a little uneasy at first not knowing what was what on the menu, but what I did try was excellent and filling -and it was just an appetizer. Very lovely atmosphere. Usually crowded, especially during lunch hours as everyone sneak that way on their lunch break. It is cozily tucked away into the Circle Center Mall so you can get some shopping in as well. Service was excellent as well, very friendly -a little unattentive since they were busy, but they made up for it with their great attitude. Wow! I MUST UPDATE MY POST! Whatever I experienced at lunch in lack of service was blown away by the attentiveness my husband and I received when we stopped by for dinner one night. Our server was great, our food was amazing and in great bounty as always, and we had a great time!
(5)Trevor T.
If you are a frequent business traveler to major cities in the US, then you've probably eaten at PF Chang's. The food is good, the atmosphere is a little more noisy than other places and the service is typically quick and courteous. I recommend the Chang's Spicy Chicken, Brown Rice and for desert, The Lucky 8.
(3)Brian B.
just like every other pf changs i've been to. great food. service was slow! our guy seemed like a rookie. drinks took a long time, food took even longer. the food was legit of course, but since this is a chain the only important thing for me to evaluate was the service, and it was lacking.
(4)John T.
Made a reservation for 5:00 on Pacer's opening evening and they were apparently short some servers....there were tables open....we got seated by 5:15 and enjoyed very good service (and food) throughout the meal, including the decadent chocolate cake for desert! Good service, good food, reasonable price.
(4)Bree P.
Why am I reviewing a chain? Exactly because it IS a chain. Chains are supposed to have some sort of consistency, right? Like an old shoe, your foot knows what it's supposed to feel like when it steps inside. It might not be the best looking shoe ever, but it's a sort of comfort that you become accustomed to. That is what my friend and I expected when we stumbled in at 9 at night after a busy convention and driving around the same city block no less than five thousand times to find parking. We ordered drinks and I was informed that the wine I requested was not available so I ordered one that cost a dollar more per glass. We were informed they were out of straws. We expected to sit and have our sauce mixed for us. It was not. We ordered spring rolls and fried green beans. The beans came in a ball, battered together in an ugly mess. Okay, well I would have eaten my foot at this point so I picked at the ugly mess without complaint. The spring rolls were fine, but we had to send the first batch back because we found a hair on the side of the sauce cup. A hair, as it looked, from "down there". I might eat my foot... but not a down-there hair. I can't be positive, I didn't ask to see a line- up, but that is what it looked like to me. The waitress apologized and brought us new ones. I sat there and talked myself into believing it was a goatee hair. Or someone in the kitchen was wearing a curly mohair sweater. This apparently wasn't enough to make me less hungry. I was really hungry. So it irritated me that after we had finished our apps it was 45 minutes since we had sat down and our food still hadn't arrived. I don't know, did someone have to go shave? The table behind us got their food and they were seated after us. Grrrr. So finally the waitress comes and delivers our food. We ask for our sauce to be mixed. Wheres the sauce? She said basically they were out of all the ingredients up until a few minutes ago and that someone is clearly not doing their job. After she mixed it, she illustrated what it looks like when someone doesn't do their job because she walked away and never returned to ask how the entree was. Had she come back, I would have asked for salt (which, normally you wouldn't need since it is Chinese food...it's supposed to be SALTY.) and my friend would have told her her food was dry and lacking sauce. At this point the waitress knew it was going downhill and decided that ambivalence would be the answer to this problem. Everything in me knew I should have asked for the manager, but I didn't. My friend got up and walked to the kitchen herself to get more sauce. She is really quite charming but you know how it gets when you are hungry and angry. It just gets uncomfortable. And that is the story of how this particular P.F.Changs failed to be the old shoe I have come to know and love. The waitress came back and ever so graciously took the egg rolls off our bill...but really we should have been offered another experience at a later date to compensate for this awful evening.
(1)Steve R.
I worked (and basically lived) in Indy for around a year and damned if I didn't eat here about once a week or thereabouts. I know it's a chain so all the elitist hipsters can start hand-wringing....NOW. The food's good, a damn sight better than your general greasy take-out chinese place. I like it. Good tasting food and the prices are what you'd expect for a place like this. I would still brave a hail of bullets for the Kung Pao Shrimp.
(4)Jared B.
"Waiter!" My friend said as soon as we got our meals. "Yes?" "Is this shrimp?" she said, pointing at a suspicious looking piece of white meat. "It looks like shrimp. I'm horribly allergic." "I'm sure it isn't shrimp. I made sure it wasn't shrimp." The waiter replied, convincingly. "Are you sure?" she asked, spearing the questionable meat on her fork. I glance over. The meat is veiny like shrimp, but it has so much sauce on it I can't be sure. "It's not shrimp." The waiter says flatly. My friend pops the piece in her mouth, and suddenly leaps up, runs from the table, and vomits forcefully in the nearest trashcan. Embarrassed, the waiter got her another meal after she insisted that our group stay. Her meal, of course, was free, but they still tried to charge me and the rest of our group for out meals. Not cool. In all fairness, my food was ok. The orange beef came out very citrusy and sticky. The service, however, was hurried and the drinks were also watered down and expensive. I wouldn't come back here, but I've noticed that it's very popular with the Indianapolis professional crowd.
(1)Clayton S.
Best Chinese food in our opinion, we eat here at least once a month. Best kung pao chicken ever!
(5)Mark a p.
This place like many in Indy is downtown. I surprised on a cold Monday night how many people were here. Maybe it was because a how was in town over the weekend. We waited a while for out table. We had a large group so that was under standable. We never had to wait long for a soda or coctail from the bar. Once we were seated, our service was very good. appetizers and entry's were served quickly. Our server was a pleasant, patient and fun gal.
(4)Alec R.
The food was excellent. Nobody does lettuce wraps like Chang's! I also thought the server was really nice and professional.
(5)Amber V.
This places gave my roomate and I diarrhea for days : ( , my food wasn't bad but I like real Chinese food better. Plus it's too over priced. Sorry, not a fan, I even tried to give it a second chance and got sick again. Silly me.
(3)Hiromi N.
It is another typical chain restaurant. The quality of food is to be expected and it is a staple for business travelers in an unknown city. The atmosphere of this location is typical PF Chang decor and the noise level typical. As usual, the food is solid and the Great Wall of Chocolate a pleaser to end my dining experience.
(3)qyet s.
So disappointed. Lived in Indy for 6 years and frequented this location quite a bit. Left the city, visited other Chang's in the country and nothing could remind me more of the great taste and service of this particular P F Chang's. So I go there and order the special "39.95 for 2." We both selected the Mongolian beef as an entree, my favorite as I order nothing else but this, and truly I think a dog would have appreciated it more. It lacked the award winning flavor that I was used to and there was no sauce that accompanied the meat that I most often put over my brown rice before finishing. The sauteed spinach was burnt in every which way. Service was not as prompt as the soup they delivered when we ordered it, only took 2 minutes to get the soup to our table. Drinks were not refilled on a regular basis. It took way too long to receive the bill. There were moderately busy. The only smile we got from the server was upon arriving. The dining experience in itself was almost agonizing...I mean we left another restaurant down the street for deplorable service to come to P F Chang's. I kind of felt that we got jilted on food quality because we ordered the "special." In this economy restaurants are lucky enough that patrons still dine and when we do, this is a time that we should get the best quality of food and service. All in all, I expect a reasonable dining experience from start to finish should take no more than 45 minutes max.
(2)B. B.
I am actually new to the "Asian food scene" as I am usually "one sided" and never give new things a try. Well lately, I have been really keen on Asian cuisine and I decided to give P.F. Changs a try. A couple of my co-workers and I, made a to go order. While the staff was very nice and prompt with having my order ready, the food itself was atrocious. I got the Cashew and Almond Chicken over brown rice. The chicken was the dry, there was very little sauce and seasoning on the chicken and vegetables. The water chestnuts where not very fresh it seemed. The only great thing about the dish was the rice. It was great!I also ordered the Chicken and Lettuce wraps, which where just okay. I loved the fact that the lettuce was really crisp and fresh. You don't see fresh lettuce around very much anymore...lol. The actual dish was just okay to me, but my co-worker loved it!Overall my first experience was not a very good one. I didn't like it very much at all. I don't think I'll be returning anytime soon. And to top it all off, they are quite pricey!
(1)JR W.
When a business lunch was set at PF Chang's, I died a little inside. There was no way that I'd ever set foot into that faux place, I thought, but for the sake of work/tolerance, I tried to approach PF Chang's as a cuisine of its own. Even though we made reservations, there was still a 15 minute waiting line just to check in - clearly this was a service issue as there were plenty of open seats. I got the lunch combo of egg drop soup + pepper steak. The eds was fine but the pepper steak came out in a sloppy way. Imagine a square plate. There was a rice stack in the upper left quadrant. The pepper steak + associated veggies were strewn half over the rice and a little over the bottom left and a tad into the bottom right quadrant, like someone literally slapped it on there. The rice itself was pasty and chewy - it should not have stood out at all. The pepper steak was too PEPPERY!!!! I was sprinkling white vinegar on it like crazy but the heat just would not go away. It was only masked by the saltiness of the dish. My tongue felt like it was mowed over by salty pop rocks at the end (well, I was hungry so I had to eat something!) - there's no other way I can come close to describing the shriveled aftermath. It just. ugh. Also, the meat and veggies were all diff sizes. This is basic chopping 101. Lastly, through no fault of the restaurant, I had to endure a conversation that went along the lines of... A: 'what's tofu? looked so gross' B: 'it's like fried cheese without the fat' me: silence C: 'Oh but my fav disney movie is Mulan!' me: retreating into the deepest recesses of my soul When I looked around me and saw the place packed with business types, I suddenly understood that our economy was going to stay in this condition for a long time. Seriously, there's much more affordable prices for crappy food just around the corner. And yet, there we were.
(1)Paula M.
I was here a while ago, but according to my personal experience my party (of two) was not pleased. We had the chicken lettuce wrap appetizer to share, which had some chunks of chewy mushroom pieces to our surprise. The chefs had to be different that day after noticing this cooking variation. It was eaten, but the meal wasn't loved or cleansed our palate according to our desired pleasure. For an entree, I had my usual: chicken Lo mein. I could not wait for this meal to delight me in Asian satisfaction. It would have been my third time so I've been around the rodeo a time or two. To my dismay, the entree was given to me unacceptable in taste this last time. The chunks of chicken goodness had to be overcooked on that busy Saturday. They were a bit crisp. If I wanted chicken of that texture, I would have gone to a loyal KFC which would have been closer than downtown. The noodles were decent, but nothing to rave about. To be honest, they were a bit dry. There wasn't much moisture in this dish to tickle my fancy. I felt as if they kept their professionalism (management) as they approached our table along with others. The staff was great to clean up the kitchen's mishaps the afternoon. I'm sure its perfect again, but I just haven't visited lately. Other than taste, everything was excellent.
(3)