As all Starbucks this one was as busy as you'd expect and without a lot of seating. The unexpected pleasure here was the service provided by Sara who took my order. While taking my order Sara was welcoming and outgoing and very pleasant to speak to. Afterwards she was helpful and enthusiastic answering my questions. As I was leaving I said to my husband, WOW, every business needs a Sara. You leave with a pleasant experience and Sara makes you feel her best friend. She even double checked my order before picking up. Go for the coffee but hope Sara's taking your order.
(5)
Neal E.
So after finishing lunch at White Castle - before I leave - I go up to the counter and ask one of the ladies - "Is there a place around here when I get some espresso?" The lady thinks about it for a few seconds - then tells me "there is one of them fancy coffee shops right before the interstate." Wondering what I would find - I head back the way I came - lo and behold - it's a friggin' Starbucks! I laughed to myself - wondering what response I would have gotten back at White Castle had I asked for Starbucks by name. This one is a little hard to get into - there is only one entrance to the parking lot as far as I could see - and there is a lot of traffic going to the Interstate. This Sbux also has a Drive Thru - which I refuse to use. So I parked and went in. There were three young ladies working behind the counter. I ordered a Dopio Espresso Machiatto - the girl working the register - bless her heart - it was her first day and she had no idea what I had ordered. But the other two girls did not know what my drink was either - the girl who made my drink essentially made me a mini Latte. The cup was filled to the top with milk. Then the other girl came over - we had a discussion about what the drink is supposed to be - and the manager came out to assist. Meanwhile - the register locked up and they had to reboot in order to give me a receipt. The pace of life out here in Brownsburg, IN is much slower than the rat race of Washington, DC - and I was in no hurry. The folks behind the counter were so very friendly and wanted to make the drink right - which they did. They asked me where I was from and where I was going - and offered directions and advice. They laughed at me when I asked if I was going to encounter rush hour traffic heading to Champaign - because there is no rush hour! :-) Lots of interior seating at this Starbucks. If you are ever headed out across the Midwest on I-74 westbound - stop at this Starbucks!
(5)
Taylor F.
Good service! A little on the slow side but it's a busy Starbucks! Thanks for all you do!
(4)
JB M.
Have used them a couple times for coffee "travelers" to go. Always ready when I come to pick it up. Friendly staff. didn't get 5 stars because i agree location is difficult to access.
(4)
Otis H.
This place has the worst parking, entrance & exit ~ they really need to move from this location
(2)
Joshua H.
I've been to a lot of Starbucks and this one doesnt stand out except for the drive-thru service. They are fast and very efficient when you are ordering. So if you like your coffee on the go I would suggest this location. Especially if you're heading out of Brownsburg, the location is right off 267 just before you get on to I-74 so its great for commuters in the morning looking for the caffeine fix.
(3)
niko j.
Guy behind the counter made an off remark when we mentioned we usually don't like Starbucks whipped cream
(3)
Mary R.
Everyone is always wonderful at this Starbucks. In fact, it's the only one I will visit anymore. The other area ones always take so long to get me my coffee and have my order wrong. And it's nothing too complicated either. I thoroughly enjoy my experience here and am sure to grab my coffee before I head out of town.
(5)
Mary T.
Been here many times before but haven't in awhile. Staff seemed hurried but there wasn't a big crowd. Didn't feel as intimate as some other Starbucks stores staff are. Drink was good as usual
(3)
Wendy S.
If you've ever been to any Starbucks on earth then you know what to expect here. The coffee is consistent and satisfying (except that one bad mocha I got at the Starbucks in LaGuardia, but I don't like to talk about that...) The great thing about this location is the customer service, especially in the drive-thru. They're always so friendly it leaves me wondering if the constant smell of coffee and car fumes combine to make some kind of mood enhancer. I don't branch out much beyond my tall mocha (Ok, fine. Venti.) and the seasonal salted caramel latte, but they're always good enough to make me want to come back for more.
(5)
Dianna J.
to the guy in front of me at the drive thru @ 1633. thank u for purchasing my drink. Happy Thanksgiving!!
(5)
Angela S.
This is a great Starbucks. The staff is always friendly and like many other Starbucks they are rather efficient at what they do. I do find some inconsistency between baristas and this location is so busy in the mornings that I've gotten to the parking lot and there were no spaces available. I've had to park in the strip mall next door and walk several times. The drive thru line is also often backed up into the strip mall driveway in the mornings. I visit this location 1-2 times a week and will continue to do so.
(4)
Greg G.
Great location with comfortable outdoor seating right off the interstate. A recommended stop if traveling I-74. Stop here before you drive into the Indy metro area if you are heading east.
(4)
Dani P.
Starbucks is great. I love starbucks. Never had a problem. HOWEVER, I have been ordering the same drink for months, and today was the first day I had a negative comment from one of the baristas. (I usually order a grande cafe americano with three pumps of sugar-free caramel syrup, three packs of Splenda and double-blended with ice. The drink foams up so much it needs to be out into a venti cup, it's all the satisfaction of a frappuccino but with only 15 calories rather than 500.) Then Sarah, the barista, rudely asked me if I had ever had a coffee frappe before, to which I said yes, and she was like "well they're awfully close to being the same thing" YES, I'm AWARE it's almost the SAME THING. ITS ALSO 500 CALORIES AND I KNOW WHAT I ORDERED, SARAH.
Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Outdoor Seating : Yes Wi-Fi : Free Good for Working : Yes
Wanda M.
As all Starbucks this one was as busy as you'd expect and without a lot of seating. The unexpected pleasure here was the service provided by Sara who took my order. While taking my order Sara was welcoming and outgoing and very pleasant to speak to. Afterwards she was helpful and enthusiastic answering my questions. As I was leaving I said to my husband, WOW, every business needs a Sara. You leave with a pleasant experience and Sara makes you feel her best friend. She even double checked my order before picking up. Go for the coffee but hope Sara's taking your order.
(5)Neal E.
So after finishing lunch at White Castle - before I leave - I go up to the counter and ask one of the ladies - "Is there a place around here when I get some espresso?" The lady thinks about it for a few seconds - then tells me "there is one of them fancy coffee shops right before the interstate." Wondering what I would find - I head back the way I came - lo and behold - it's a friggin' Starbucks! I laughed to myself - wondering what response I would have gotten back at White Castle had I asked for Starbucks by name. This one is a little hard to get into - there is only one entrance to the parking lot as far as I could see - and there is a lot of traffic going to the Interstate. This Sbux also has a Drive Thru - which I refuse to use. So I parked and went in. There were three young ladies working behind the counter. I ordered a Dopio Espresso Machiatto - the girl working the register - bless her heart - it was her first day and she had no idea what I had ordered. But the other two girls did not know what my drink was either - the girl who made my drink essentially made me a mini Latte. The cup was filled to the top with milk. Then the other girl came over - we had a discussion about what the drink is supposed to be - and the manager came out to assist. Meanwhile - the register locked up and they had to reboot in order to give me a receipt. The pace of life out here in Brownsburg, IN is much slower than the rat race of Washington, DC - and I was in no hurry. The folks behind the counter were so very friendly and wanted to make the drink right - which they did. They asked me where I was from and where I was going - and offered directions and advice. They laughed at me when I asked if I was going to encounter rush hour traffic heading to Champaign - because there is no rush hour! :-) Lots of interior seating at this Starbucks. If you are ever headed out across the Midwest on I-74 westbound - stop at this Starbucks!
(5)Taylor F.
Good service! A little on the slow side but it's a busy Starbucks! Thanks for all you do!
(4)JB M.
Have used them a couple times for coffee "travelers" to go. Always ready when I come to pick it up. Friendly staff. didn't get 5 stars because i agree location is difficult to access.
(4)Otis H.
This place has the worst parking, entrance & exit ~ they really need to move from this location
(2)Joshua H.
I've been to a lot of Starbucks and this one doesnt stand out except for the drive-thru service. They are fast and very efficient when you are ordering. So if you like your coffee on the go I would suggest this location. Especially if you're heading out of Brownsburg, the location is right off 267 just before you get on to I-74 so its great for commuters in the morning looking for the caffeine fix.
(3)niko j.
Guy behind the counter made an off remark when we mentioned we usually don't like Starbucks whipped cream
(3)Mary R.
Everyone is always wonderful at this Starbucks. In fact, it's the only one I will visit anymore. The other area ones always take so long to get me my coffee and have my order wrong. And it's nothing too complicated either. I thoroughly enjoy my experience here and am sure to grab my coffee before I head out of town.
(5)Mary T.
Been here many times before but haven't in awhile. Staff seemed hurried but there wasn't a big crowd. Didn't feel as intimate as some other Starbucks stores staff are. Drink was good as usual
(3)Wendy S.
If you've ever been to any Starbucks on earth then you know what to expect here. The coffee is consistent and satisfying (except that one bad mocha I got at the Starbucks in LaGuardia, but I don't like to talk about that...) The great thing about this location is the customer service, especially in the drive-thru. They're always so friendly it leaves me wondering if the constant smell of coffee and car fumes combine to make some kind of mood enhancer. I don't branch out much beyond my tall mocha (Ok, fine. Venti.) and the seasonal salted caramel latte, but they're always good enough to make me want to come back for more.
(5)Dianna J.
to the guy in front of me at the drive thru @ 1633. thank u for purchasing my drink. Happy Thanksgiving!!
(5)Angela S.
This is a great Starbucks. The staff is always friendly and like many other Starbucks they are rather efficient at what they do. I do find some inconsistency between baristas and this location is so busy in the mornings that I've gotten to the parking lot and there were no spaces available. I've had to park in the strip mall next door and walk several times. The drive thru line is also often backed up into the strip mall driveway in the mornings. I visit this location 1-2 times a week and will continue to do so.
(4)Greg G.
Great location with comfortable outdoor seating right off the interstate. A recommended stop if traveling I-74. Stop here before you drive into the Indy metro area if you are heading east.
(4)Dani P.
Starbucks is great. I love starbucks. Never had a problem. HOWEVER, I have been ordering the same drink for months, and today was the first day I had a negative comment from one of the baristas. (I usually order a grande cafe americano with three pumps of sugar-free caramel syrup, three packs of Splenda and double-blended with ice. The drink foams up so much it needs to be out into a venti cup, it's all the satisfaction of a frappuccino but with only 15 calories rather than 500.) Then Sarah, the barista, rudely asked me if I had ever had a coffee frappe before, to which I said yes, and she was like "well they're awfully close to being the same thing" YES, I'm AWARE it's almost the SAME THING. ITS ALSO 500 CALORIES AND I KNOW WHAT I ORDERED, SARAH.
(5)