I don't come to starbucks a lot, I love my kuerig at home too much lol. We've come here usually with a friend or two for a quick caffeine fix. Last time I was here, they accidentally gave me the wrong size drink, I mentioned it, they made me a new one free of charge, and let me keep the old one. Double the caffeine. My husband's drink came out wrong too, they did the same for him, but there was a communication issue, and it came out wrong twice. Oh well. They went above and beyond. I had only expected them to pour my coffee into a new cup and top it off, I didn't anticipate a whole new cup! Man was I hyper!!! The store is very clean, and the staff here is wonderful!
(4)
Shirley J.
I get my mocha light frap with soy milk fix here. It's the closest to my house and along the way to work. Yes, the parking is terrible as another Yelper had mentioned, especially when it's busy! I always hate reversing out of parking spots here. This is more the driver than anything, but there was one time when I reversed out of my parking spot, the driver immediately to the left of my spot decided to reverse out of her spot while I was still behind her and before I even finished driving off. It took not one long honk, but TWO longgg honks to get her to stop reversing into my car. I seriously question how that woman got her drivers license. Luckily, my Starbucks drink put me at ease shortly after! I only trust two baristas to make my drink here, Matt and this one girl (I forget her name). They both consistently make my drink great! Although....I must say that there is one older woman who consistently makes my drink terrible because her measuring is always off. She always seems like she's not in a great mood either. Maybe being a barista is just not her cup of tea. :( I know they say that they'll fix the drink if it's not correct, but 1) I'm already out the door trying not to be late for work and 2) it's not like they're using the wrong ingredients, it's the amount that they use that's just slightly off. I would highly recommend going here before it gets super busy if possible (usually before 7:30am if you're going on a weekday, I think).
(4)
Asha N.
The flavor of my frapp was okay but it wasn't even frozen. We were the 3rd group of people that asked for "colder" frappacinos. I don't even think the girl who made our drink used ice. It was completely liquid and the service was insanely slow. Also... It's my birthday so what a waste of a free "treat"
(1)
Laura C.
The staff is friendly but boy are they slow! Maybe I have high expectations for speed as I usually frequent locations in the Loop. I visit this location occasionally on weekends or on a random day off. During my visit on Monday, I stood around for quite a while waiting to order and then waited again for my drink. There were 5 staff members visible with only 1 cashiering and 1 making drinks. The others were just kind of floating around behind the counter.
(2)
Joseph P.
Friendly staff and quick about their orders! But due to its location, it is almost always packed unless you visit during low times. The atmosphere this Starbucks provide is decent. The Staff does a great job keeping the place clean and presentable to any walk-ins. Due to its proximity to other shopping places, this Starbucks became the ideal location to take a break from shopping or to simply chill with your friends. It also has a decent amount of tables outdoor if the weather prove to be nice!
(3)
Amy R.
This Starbucks is closest to my Mom's place, so I frequent it when we visit her. This location is quick, polite, and accurate. When I was in law school, I came here often to study, but being that this is kind of equidistant from Hinsdale Central AND South, it's kind of the eye of the storm for high-schoolers (see also: annoying). Also, while the location is convenient, the parking lot is similar to what I imagine the apocalypse to be: ten zillion soccer moms bouncing between michael's crafts, Panera, Jamba Juice, and Sports Authority and speeding, braking, and turning without notice. I hate trying to get in or out of this place. However, my love of caffeine and friendly, happy service outweighs all other disasters, so this is still easily a 4-star location.
(4)
Dean R.
Very friendly staff. It's a busy little place but the drinks are accurate. Parking lot is busy because of all the stores around it but I have never not found a spot.
(5)
Z K.
Very nice starbucks with good clean atmosphere. The barista makes drinks precisely as you like them, and overall a pleasant starbucks.
(5)
Erin Y.
Just your typical Starbucks. Good service, good drinks. Didn't have any issues with this location.
(4)
Renee B.
Overall great. Drinks are done well, I stay pretty simple and love the taste of espresso so no complexities there, but staff is friendly, store is clean, and like it here! Only downs are that the cafe is small and exposed with no real "hideaway" places and I found it rather cold.
(4)
Darcy V.
My favorite Starbucks!! Super friendly staff that always knows "my" drink!! I love going there!
(5)
Matt B.
Just like any other Starbucks, but with a high percentage of moms and young businesswomen coming in on weekday mornings. Went in there one morning around 8:30, it took me three hours to do 90 minutes of real work. Oh, distractions. You are wonderful...but deadly.
I know I am addicted to caffeine, the sheer number of coffee house reviews is a testament to it. But I ain't going to rehab baby, no no no. I am going to Starbucks instead. This is my Starbucks stop when I am on my way to or from Oakbrook. Sometimes you just need a pick me up on the way home. The first time I came here, they forgot to put the Vanilla in my regular drink - Tall Extra Hot Vanilla Latte. I took a sip in the car and zipped back in. They offered to remake it but I just wanted the vanilla so they put in a couple of shots and handed it back to me with a coupon for a free drink. Oh yeah, that is good customer service. I accept my addiction and Starbucks across the Chicago area keep me well supplied.
(4)
Lupe G.
The baristas here are pretty darned good at making my coffee strong & delicious each & every time & they're fast & polite. I gotta laugh at the coffeehouse loungers in general because most of them clearly have nothing to do but lounge to be seen but were it not for the dorks, the coffeehouses would not attract enough attention I guess.
(3)
Andrea F.
So slow. Decaf is weak and cold. Expect to wait a ridiculously long time for mediocre coffee.
(1)
Ashley P.
Worked here for many (3 1/2) years. Miss my regular customers, but definitely don't miss the job. As a note, the folks here and at Burr Ridge (and for any Starbucks for that matter) work their tails off and they're always more than willing to make your drink right no matter what, just be sure to speak up if you feel something is amiss. It's under new management now, and I'll honestly say I haven't been back - I got a "real" job in July but haven't been back as a customer since early September - since that happened. Great staff, terrible parking lot, and - generally- great customers.
(5)
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Address :7169 S Kingery Hwy
Willowbrook, IL, 60527
Liz C.
I don't come to starbucks a lot, I love my kuerig at home too much lol. We've come here usually with a friend or two for a quick caffeine fix. Last time I was here, they accidentally gave me the wrong size drink, I mentioned it, they made me a new one free of charge, and let me keep the old one. Double the caffeine. My husband's drink came out wrong too, they did the same for him, but there was a communication issue, and it came out wrong twice. Oh well. They went above and beyond. I had only expected them to pour my coffee into a new cup and top it off, I didn't anticipate a whole new cup! Man was I hyper!!! The store is very clean, and the staff here is wonderful!
(4)Shirley J.
I get my mocha light frap with soy milk fix here. It's the closest to my house and along the way to work. Yes, the parking is terrible as another Yelper had mentioned, especially when it's busy! I always hate reversing out of parking spots here. This is more the driver than anything, but there was one time when I reversed out of my parking spot, the driver immediately to the left of my spot decided to reverse out of her spot while I was still behind her and before I even finished driving off. It took not one long honk, but TWO longgg honks to get her to stop reversing into my car. I seriously question how that woman got her drivers license. Luckily, my Starbucks drink put me at ease shortly after! I only trust two baristas to make my drink here, Matt and this one girl (I forget her name). They both consistently make my drink great! Although....I must say that there is one older woman who consistently makes my drink terrible because her measuring is always off. She always seems like she's not in a great mood either. Maybe being a barista is just not her cup of tea. :( I know they say that they'll fix the drink if it's not correct, but 1) I'm already out the door trying not to be late for work and 2) it's not like they're using the wrong ingredients, it's the amount that they use that's just slightly off. I would highly recommend going here before it gets super busy if possible (usually before 7:30am if you're going on a weekday, I think).
(4)Asha N.
The flavor of my frapp was okay but it wasn't even frozen. We were the 3rd group of people that asked for "colder" frappacinos. I don't even think the girl who made our drink used ice. It was completely liquid and the service was insanely slow. Also... It's my birthday so what a waste of a free "treat"
(1)Laura C.
The staff is friendly but boy are they slow! Maybe I have high expectations for speed as I usually frequent locations in the Loop. I visit this location occasionally on weekends or on a random day off. During my visit on Monday, I stood around for quite a while waiting to order and then waited again for my drink. There were 5 staff members visible with only 1 cashiering and 1 making drinks. The others were just kind of floating around behind the counter.
(2)Joseph P.
Friendly staff and quick about their orders! But due to its location, it is almost always packed unless you visit during low times. The atmosphere this Starbucks provide is decent. The Staff does a great job keeping the place clean and presentable to any walk-ins. Due to its proximity to other shopping places, this Starbucks became the ideal location to take a break from shopping or to simply chill with your friends. It also has a decent amount of tables outdoor if the weather prove to be nice!
(3)Amy R.
This Starbucks is closest to my Mom's place, so I frequent it when we visit her. This location is quick, polite, and accurate. When I was in law school, I came here often to study, but being that this is kind of equidistant from Hinsdale Central AND South, it's kind of the eye of the storm for high-schoolers (see also: annoying). Also, while the location is convenient, the parking lot is similar to what I imagine the apocalypse to be: ten zillion soccer moms bouncing between michael's crafts, Panera, Jamba Juice, and Sports Authority and speeding, braking, and turning without notice. I hate trying to get in or out of this place. However, my love of caffeine and friendly, happy service outweighs all other disasters, so this is still easily a 4-star location.
(4)Dean R.
Very friendly staff. It's a busy little place but the drinks are accurate. Parking lot is busy because of all the stores around it but I have never not found a spot.
(5)Z K.
Very nice starbucks with good clean atmosphere. The barista makes drinks precisely as you like them, and overall a pleasant starbucks.
(5)Erin Y.
Just your typical Starbucks. Good service, good drinks. Didn't have any issues with this location.
(4)Renee B.
Overall great. Drinks are done well, I stay pretty simple and love the taste of espresso so no complexities there, but staff is friendly, store is clean, and like it here! Only downs are that the cafe is small and exposed with no real "hideaway" places and I found it rather cold.
(4)Darcy V.
My favorite Starbucks!! Super friendly staff that always knows "my" drink!! I love going there!
(5)Matt B.
Just like any other Starbucks, but with a high percentage of moms and young businesswomen coming in on weekday mornings. Went in there one morning around 8:30, it took me three hours to do 90 minutes of real work. Oh, distractions. You are wonderful...but deadly.
(4)Sheri L.
It's taken me some time to write an adequate review for this location. Once upon a time, I was a barista/shift supervisor for SBUX - I tend to use my general knowledge of the company to decipher which stores I think are worth frequent visits. This location opened up shortly after I moved to the area, it is the closest to my house but I generally avoid it. The major reason I avoid this location is the design of the strip plaza it is in. Whoever built the place, should be hung by their toenails! I remember lots of 'strikes' while this plaza was being built... part of me wonders if union retaliation made this the disaster it is. I narrowly avoid accidents literally every time I visit this plaza... particularly where Starbucks and Panera are situated. This isn't Starbucks fault, however, they are paying rent to be located here... so they should take some responsibility for the headaches. Attempting to describe this madness wouldn't do it justice... but if you're adventurous and have full coverage insurance, give it a try. As far as the café itself, here's my thoughts. For starters, they like to put displays in front of the receiving counter... which is located in 5 ft in front of the door. Also, the condiment counter is located next to the door as well. So, at a moderately busy time, you find yourself having to do the 'excuse me dance' just to enter the store and make your way to the counter to order. The register line... yeah, someone put a permanent beam in front there as some sort of line control.. however, customers seem to be confused to its purpose... as the line rarely forms along this beam. Generally speaking, this store is a Closter phobic nightmare... the outdoor patio is the most spacious thing about it. One thing that has really caught me off guard is their lack of stock... I own a Verismo - yet can never get espresso pods here. They always have decaf espresso and milk in stock.. but hardly ever regular espresso.... Yet the display for the Verismo is right in front of that front door... taking up prime real estate and yet short on stock. The staff: They are a friendly bunch for sure. My drinks are always made correctly and they try to get to know the regulars who come here. There are just too many obstacles at this location to make it convenient to visit.
(2)Kathleen M.
I know I am addicted to caffeine, the sheer number of coffee house reviews is a testament to it. But I ain't going to rehab baby, no no no. I am going to Starbucks instead. This is my Starbucks stop when I am on my way to or from Oakbrook. Sometimes you just need a pick me up on the way home. The first time I came here, they forgot to put the Vanilla in my regular drink - Tall Extra Hot Vanilla Latte. I took a sip in the car and zipped back in. They offered to remake it but I just wanted the vanilla so they put in a couple of shots and handed it back to me with a coupon for a free drink. Oh yeah, that is good customer service. I accept my addiction and Starbucks across the Chicago area keep me well supplied.
(4)Lupe G.
The baristas here are pretty darned good at making my coffee strong & delicious each & every time & they're fast & polite. I gotta laugh at the coffeehouse loungers in general because most of them clearly have nothing to do but lounge to be seen but were it not for the dorks, the coffeehouses would not attract enough attention I guess.
(3)Andrea F.
So slow. Decaf is weak and cold. Expect to wait a ridiculously long time for mediocre coffee.
(1)Ashley P.
Worked here for many (3 1/2) years. Miss my regular customers, but definitely don't miss the job. As a note, the folks here and at Burr Ridge (and for any Starbucks for that matter) work their tails off and they're always more than willing to make your drink right no matter what, just be sure to speak up if you feel something is amiss. It's under new management now, and I'll honestly say I haven't been back - I got a "real" job in July but haven't been back as a customer since early September - since that happened. Great staff, terrible parking lot, and - generally- great customers.
(5)