This review really isn't about the food at Red Robin; the food is good for what it is, a slightly overpriced chain restaurant. However, this particular location SUCKS. We've been here a lot of times, and while most of the time the service is at the very most adequate, the last few times I have been awful. The food always comes out quickly, but fat chance getting your server to come back to refill your drink, or get you some more ranch or ketchup. It's always freezing, and a lot of the booths come loose while you sit in them. The last time we were there, I chose a new thing to order, which was the sirloin sliders, and after two bites, realized this was a mistake. It came with these fries that had cheese and were DRENCHED in oil. After waiting for at least 10 minutes for my server to come back to my table, I asked if I could have something else, and my server sent over the manager. He was nice enough and offered to replace my meal with something else. My server seemed worried that the manager was at my table, and proceeded to give us attitude the rest of the time we were there. We were seated next to the bar, and heard at least 4 different servers comment on how I didn't like what I ordered, and how if I didn't like it, I shouldn't have ordered it. It was extremely rude and unprofessional, and while I don't expect much, I do expect for me to eat my damn food without hearing about how dumb I for attempting to eat something new. I wouldn't recommend this location, but the one in Wheaton is pretty sweet.
(1)
Angela U.
I like this place, it is casual. The bottomless soft drinks and fries are great, don't find that too many places right now. The decor is great, I love all the artsy pieces with the burgers and robins. Food was tasty, Waitstaff was great. I will definitely go back to Red Robin.
(4)
Danielle C.
Had a business lunch outside last week. We had a quiet table tucked to the side, in the shade. Perfect place for a nice, relaxed conversation- basically, for some other division managers and I to catch up. The serving portions were huge! I split a salmon burger with a friend. It was great, but 1/2 was more than enough. It had a tasty mayonnaise/mustard on it. I did not try any fries. Someone else had a smoothie- liked it. Overall, the pricing seemed kind of high for what we had, 2 of us split a salmon burger, one other person had a chicken sandwich, and another had a smoothie. Somehow the bill was 40-something. That is without Chicago tax! Anyhow. It was OK suburban dining. Nothing to write home about... but a good salmon burger.
(4)
Maria S.
Here is what happened to my family. Somehow we happened upon a giant stack of "free kid's meal" coupons. I don't even remember where we got them - anyway, we ended up with approximately 500 free kid's meal coupons. So we started bringing the family to the RR. A lot. And the kids loved it. They really do cater to families - good kids meals, quick quick quick service, attentive wait staff - FREE refills on MILK (that is unusual). Good burgers, too. SO of course we were hooked and eventually the coupons ran out. Very friendly wait staff, the kids love it, good food. And they give the kids free balloons which is a big hit too.
(4)
T D.
I think this location is way better than the one in Wheaton. You can also dine outside on their patio which is nice if you want to get a way from all the commotion inside. My latest craving has me coming here for their California Chicken Burger. Overall I have not been disappointed with any of their burger selections. If you are ordering an appetizer, go with their Spinach Artichoke dip...creamy delicious! Service is very friendly and prompt at this location and lately I have been coming here about once every two weeks, just to get my fill.
(4)
Celeste C.
Went here when my in-laws came to visit. Tons on families here on a Saturday night. So many in fact that they had ran out of high chairs!! When we did get one the straps where broken, my daughter thought it was great to stand up!! The fries were great. They did mess up our (my father in laws and mine) order. By the time the correct version came out I was full on fries. Not really crazy about going back there.
(2)
Ron M.
I go here for lunch often. Very casual place, nice decor, games and video machines to keep the kids busy. Burger was just fine, wait staff very helpful and very friendly. Nice place to go with friends to enjoy a casual meal.
(3)
Nelson S.
Definitely a family oriented restaurant, kids in every nook & cranny. This place is decent if you have to go. Personally, this wouldn't be my first choice but the food is alright. Was never a fan of their burgers so I usually get some kind of chicken sandwich and have been pleased. I do like their fries and when you get refills, that is more than enough. I think their drinks then to be on the weak side so I usually get beer. I don't hate the place, but I don't love it either, I'll go if someone else wants to go. So, yeah...
(3)
Nora X.
Went here with my friends for burgers because we felt like pigging out..and for the bottomless fries of course. The burger (chili cheese lol) was okay but nothing amazing, the fries were good but the only great thing is that they were..well..bottomless and I dunked them in ketchup.
(3)
Tim M.
Burgers and friest are excellent, beer selection is great, service is good, prices are reasonable. I've been here a few times, no complaints.
(4)
Summer R.
Great spot to take the kids! It's usually noisy and crowded at peak hours so your younger family members don't have much of an opportunity to disturb other patrons (unless they are really out of control and then it's time to leave anyway). The kid's menu is pretty good and it is nice to dine where there are other families. I opt for one of the wraps - a chicken bbq thing and my husband goes for the burger. We are both satisfied, full and always order the same thing next time. Wait staff is always cordial and friendly. Last waitress was a bit young and green but she gave 110% and we were fine with that. Free balloons for the kids is a great way to keep them happy! One of our favorite places to stop.
(4)
Brad C.
Not likely to walk away hungary, the burgers are huge. They have bottomless fries, I have never been able to eat a second helping. Lots of families are usually here so you are likely to have kids running around and screaming.
(3)
David C.
Red Robin....Yumm! This was my first time coming to a Red Robin...I know...sad. Now I know why they are so famous for their burgers and bottomless fries. My friend and I came here after doing some holiday shopping. We both got burgers which were good and I had the bottomless sweet fries and he had regular fries. Two things were off-putting about this place. First, the portion of fries that comes with the meal is small which leads people to ask for more. The second portion is almost three times bigger. The problem is when they "run out of fries and need to make more." My friend waited about 30 minutes until we decided to leave. He is still waiting for those fries. The second problem was the waitress, Kimberlee. She was horrible. She was absent and when I asked about the elusive fries she snapped at me. The only redeeming quality about this place are the burgers! Maybe get it to go.
(3)
Brenden B.
I've always liked Red Robin. They are a good chain that really focuses on what they are good at...burgers. Big, juicy, burgers. My wife and I come here ever so often to get our crave. The appetizers are meh, and we usually pass on those, but the burgers are delicious. There is such a variety of toppings, buns, and sauces to choose from, its always exciting. I usually get the whiskey river chicken sandwich and she is always getting something different. The service is fast, and I love the bottomless steak fries. They have a variety of sauces from black pepper ketchup, garlic mayo, campfire sauce, to name a few. The drinks options are fun and always good. Use caution, they are very sugary and could easily open up the gates to diabetes. Lastly, its cheap. You're not over paying for what you are getting. Good value, quick service, and quality burgers. I'm a fan.
(4)
Nikki T.
I love their burgers and fries (esp the sweet potato fries)! My favorite burger is the burnin' love.
(5)
Howard L.
I had a Red's Tavern burger with their bottomless fries. The Tavern burger was nice with the thousand island sauce. The fries are still tied with McDonald's for best in class. The large space also got quite crowded here for a weekday lunch.
(4)
Jana B.
It was the first time I went there after they remodelled it. And I have to say I really like it. I have been there many times and I really like their burgers and fries. The staff there is super friendly and helpful and they have great customer service. I went there with a couple of friends once and my friend orderd a burger, but got a different one served. He only noticed it half way through (actually more than that :-)) and then mentioned it. They were so kind to give him his actual order for free to go, even though he basically ate the whole other dish. That was very nice. The only thing that would make it a 5 star rating for me is, if they had a different supplier for their guten-free buns. They are not so tasty and usually I get my burgers lettuce wrapped instead.
(4)
Jon S.
Can't go wrong with Red Robin!
(4)
Michelle H.
yum, great fries and loving the oktoberfest burger!
(5)
Noah I.
When I joined Yelp, I told myself I wouldn't give five star reviews because no restaurant is truly perfect. F@$% that noise. This Red Robin is absolute perfection. We were immediately seated in a booth, which automatically gets a restaurant one star in my book. I asked our waitress, Maggie, about the Orange Cream Soda because I thought that was a strange thing. Her description was the most incredible way of saying "It tastes like a dreamcycle" that I have ever heard. I did not get it because I have no balls, and I just wanted my Sprite. Our appetizer comes, chips and chili-queso. Honestly, at this point, I'm not paying much attention to taste as much as I am paying attention to the sheer volume of food I can cram in my eating hole. That experience alone was enjoyable, 10/10. When chips ran out, my table panicked. The chips are gone, but there is still queso. Are there refills on chips? We decide to ask Maggie, Maggie gives two thumbs up, we celebrate as she goes back to the kitchen. This is where s#% gets nuts. A man stops at our table and gives us chips. This man is not Maggie, and he's just wearing flannel like a casual mf'er. Using our brains, we decide this is either the manager or the owner of this particular Red Robin location. We also decide that this guy is cool af. He goes to tables, taking orders and kicking ass. Real hands on guy that was super kind to us and brought me some honey mustard for my chicken strips, which he also brought. You might be thinking to yourself, the manager has to pick up Maggie's slack? Nah. Maggie and manager bro tag teamed our table like a two dollar hoe. Food is great, fresh, and hot. The other four stars of course come from the bottomless fries. Eat as many as you want. Puke and eat more then repeat. Stuff your pockets when you go home, it's bottomless fries mothuhfrickah.
(5)
S. B.
Heavy set waitress. Was hard of hearing and talked extremely loud guess we r too old to go in a place like that little black Box on the table THAT SHE DIDNT EXPLAIN I started playing w the games on it to bide my time. When ppl were seated next to us they were told it was. $2 charge to play the games. I had to complain to the mgr to get that money taken off our bill Waitress diss appeared after we were seated didn't know we were supposed to press the button on the box to get a waitstaff To get refill drinks u needed to press another button. The whole time we watched them all gabbing in the back Then u had to check out and pay with AGAIN that black box. And IT had the nerve to automatically give that disappearing waitress 20% Last time we were at RR it was in PHX when we sat down they IMMEDIATELY brought a good size bowl of fries. Now they said u had to order a burger fries didn't come w my $11 salad !!! And when my husband did get his fries there were 8 of them when he asked for more they brought 7 more!!! CHEAPSKATES
(1)
Rick C.
Great service, love the thin crust pizza, one of the best around! It's always consistent, no surprises!
(5)
Jonathan H.
This is one of my favorite restaurants around me. The staff is always helpful and friendly. The food is always off the chain. I can't say enough about the burgers. Their selection is so vast when it comes to this category. My personal favorite meal is the Crispy Chicken Sandwich. It is delicious. If you ever are in the area to see a movie at Regal Cantera in Warrenville I would highly recommend stopping here first.
(4)
Brenden B.
I've always liked Red Robin. They are a good chain that really focuses on what they are good at...burgers. Big, juicy, burgers. My wife and I come here ever so often to get our crave. The appetizers are meh, and we usually pass on those, but the burgers are delicious. There is such a variety of toppings, buns, and sauces to choose from, its always exciting. I usually get the whiskey river chicken sandwich and she is always getting something different. The service is fast, and I love the bottomless steak fries. They have a variety of sauces from black pepper ketchup, garlic mayo, campfire sauce, to name a few. The drinks options are fun and always good. Use caution, they are very sugary and could easily open up the gates to diabetes. Lastly, its cheap. You're not over paying for what you are getting. Good value, quick service, and quality burgers. I'm a fan.
(4)
Nikki T.
I love their burgers and fries (esp the sweet potato fries)! My favorite burger is the burnin' love.
(5)
Tim D.
burgers there are awesome, I like to go to their bar area, fry portions are small but they are unlimited so no issues
(5)
Howard L.
I had a Red's Tavern burger with their bottomless fries. The Tavern burger was nice with the thousand island sauce. The fries are still tied with McDonald's for best in class. The large space also got quite crowded here for a weekday lunch.
(4)
Jana B.
It was the first time I went there after they remodelled it. And I have to say I really like it. I have been there many times and I really like their burgers and fries. The staff there is super friendly and helpful and they have great customer service. I went there with a couple of friends once and my friend orderd a burger, but got a different one served. He only noticed it half way through (actually more than that :-)) and then mentioned it. They were so kind to give him his actual order for free to go, even though he basically ate the whole other dish. That was very nice. The only thing that would make it a 5 star rating for me is, if they had a different supplier for their guten-free buns. They are not so tasty and usually I get my burgers lettuce wrapped instead.
(4)
David C.
Red Robin....Yumm! This was my first time coming to a Red Robin...I know...sad. Now I know why they are so famous for their burgers and bottomless fries. My friend and I came here after doing some holiday shopping. We both got burgers which were good and I had the bottomless sweet fries and he had regular fries. Two things were off-putting about this place. First, the portion of fries that comes with the meal is small which leads people to ask for more. The second portion is almost three times bigger. The problem is when they "run out of fries and need to make more." My friend waited about 30 minutes until we decided to leave. He is still waiting for those fries. The second problem was the waitress, Kimberlee. She was horrible. She was absent and when I asked about the elusive fries she snapped at me. The only redeeming quality about this place are the burgers! Maybe get it to go.
(3)
Sara P.
Food was fine - service was horrible. 1/2 empty restaurant & waited 20 minutes to be seated .. waited another 25 minutes for the server to take our order. Definitely won't be back.
(1)
Thomas T.
Red Robin is Red Robin, if you haven't been there, pretty much everything is good. I went during lunch and just stuck to the lunch menu, trying to keep my costs down, but still ended up paying 19 bucks. So be weary that there are cheaper options out there. On this occasion I got the chicken caesar wrap with clam chowder soup. Clam chowder was the one recommended by my server. I can't believe I'm complaining about this, but I thought it had too much clam. My other friend works at a different Red Robin and she said the chicken tortilla is their best one so I must try that next time. The wrap was good, had a burger the night before which is why I didn't get one this time and that was probably a dumb choice but oh well. Got the freckled lemonade which is why my total was bumped up to 19 but I think I got my moneys worth. Probably had about 3 of those which is good, but also bad with the amount of sugar that's probably in that bad boy. But yeah, good place, will definitely go back since I think their burgers a good.
(3)
Danielle C.
Had a business lunch outside last week. We had a quiet table tucked to the side, in the shade. Perfect place for a nice, relaxed conversation- basically, for some other division managers and I to catch up. The serving portions were huge! I split a salmon burger with a friend. It was great, but 1/2 was more than enough. It had a tasty mayonnaise/mustard on it. I did not try any fries. Someone else had a smoothie- liked it. Overall, the pricing seemed kind of high for what we had, 2 of us split a salmon burger, one other person had a chicken sandwich, and another had a smoothie. Somehow the bill was 40-something. That is without Chicago tax! Anyhow. It was OK suburban dining. Nothing to write home about... but a good salmon burger.
(4)
Maria S.
Here is what happened to my family. Somehow we happened upon a giant stack of "free kid's meal" coupons. I don't even remember where we got them - anyway, we ended up with approximately 500 free kid's meal coupons. So we started bringing the family to the RR. A lot. And the kids loved it. They really do cater to families - good kids meals, quick quick quick service, attentive wait staff - FREE refills on MILK (that is unusual). Good burgers, too. SO of course we were hooked and eventually the coupons ran out. Very friendly wait staff, the kids love it, good food. And they give the kids free balloons which is a big hit too.
(4)
T D.
I think this location is way better than the one in Wheaton. You can also dine outside on their patio which is nice if you want to get a way from all the commotion inside. My latest craving has me coming here for their California Chicken Burger. Overall I have not been disappointed with any of their burger selections. If you are ordering an appetizer, go with their Spinach Artichoke dip...creamy delicious! Service is very friendly and prompt at this location and lately I have been coming here about once every two weeks, just to get my fill.
(4)
Beverly W.
Out of all the Red Robins in Illinois, this is far the best. The menu offers salmon, while Plainfield and Bolingbrook doesn't. The food is much hotter, the service is unsurpassed. The Manager is one of the best I've seen and they are always checking to see if you need refills and more fries. The restaurant itself is spotless. We always eat in a booth in the bar area. The young lady has been there twice and is very attentive. We appreciate the overall great service and will go a longer distance from home to eat there.
(5)
Jon S.
Can't go wrong with Red Robin!
(4)
Michelle H.
yum, great fries and loving the oktoberfest burger!
(5)
Devonie M.
Love the burgers, and the bottomless fries satisfy even the largest of appetites. I always enjoy the onion ring appetizer, but the beers are overpriced. However, it is in a great location and enjoy seeing the same employees there year after year. Word to the wise - do NOT waste your time, money, or sweet tooth on the cupcakes. Eat a few more fries and call it a day.
(4)
Lisa F.
Red Robin is slowly becoming one of my favorite places to go. First, it's easy. We've been to this location three times now and never had to wait. We're always seated promptly and the waitstaff is very attentive. Second, it's great for quick food. I love the clam chowder and the chicken fingers and fries. These are now my favorite chicken fingers out there. The perfect amount of breading that has a delightful taste! Third, it's not pricey, very couple friendly. The husband and I do sodas or teas, a meal each and sometime an appetizer and don't even break $30 after tax. That's way more affordable than some other places we like to frequent.
(5)
Shan H.
My best friend and I came here after we were treated so rudely by a neighboring restaurant at 9pm on a Tuesday night (i.e. were not acknowledged for 5 minutes standing at the hostess console and told that the restaurant was not closing, when in fact the kitchen was closing... how exactly does THAT work?) Let me briefly explain my day prior to entering this restaurant. I had been at the hospital the entire day with my Dad and Grandma because my Mom had surgery. My best friend came to take me out of the hospital to dinner. I was starving and had barely eaten all day and it was almost 9pm on a Tuesday night. After walking out of the previous restaurant, walking into Red Robin felt like a breath of fresh air. They acknowledged us as SOON as we walked in and were friendly and attentive the ENTIRE time we were there. Our food was made and brought to us within minutes. We were only 2 of maybe 10 other people in the entire restaurant. I left them a BIG tip. I enjoy their fare and I've always had good service at Red Robin every time I've gone there. Very happy to recommend.
(4)
Pat E.
Not as good as the Danada location, they do not refill your fries as fast! The restaurant set up is cool though, as you walk in ARCADE BABY!
(3)
Jessica D.
Bright locale, ready to fill you up with their unending french fry basket and lots of other delectable goodies that taste good! Can be a bit loud, lots of young people. An excellent location for a group or a date before a movie next door. They used to carry a special gift card packet that included two tickets to Cantera and one of their gift cards -- not a bad deal at all!
(4)
Mary R.
I always enjoy this Red Robin with the kids, but this time just went with the hubby and had a great time. Great burgers although this time it was a little overdone. So this time they only get 4 stars. But they sang to me and gave me free ice cream for my birthday along with the free birthday burger.
(4)
Ellen M.
This is an unbearably upbeat, family-friendly chain restaurant with balloons, videogames and servers in matching polos. If you don't have kids, don't bother. But wait, the burgers are good, the chicken is ok (over-seasoned, but what the heck) and my husband got a decent fish fry. On Tuesday evenings the Red Robin is there in person to scare the toddlers, but older kids like it. We've been there twice, and our servers (Jill and Jen) were perfectly attentive. If the kids want to go, that's good by me. A family of four will spend about $35-40 including tip. Most burger or chicken meals are $8-9. You can be sure you still lived a full life if you never make it here though. 7/27/07 - ugh...I can't wait until the kids are sick of this place. The service is good but it's sooo overpriced and way too bustling.
(2)
Gary B.
In a word... YUMMM! Had lunch here today, the bacon cheeseburger. Very good! The staff was also very friendly and courteous. Join the RED ROYALTY Club and get cool free stuff... including a free burger on your birthday!
(4)
Darlene R.
This was my first ever trip to a Red Robin restaurant. It will also be my last if I can help it. First of all, my group and I walked in and noticed a weird...smell. It was a strong, musty smell. Normally I would have just left, but I was with a group and wasn't the one who chose the place. My entree included a chicken breast. What I received was a SLIVER of chicken. This was the tiniest chicken breast I've ever seen. It may as well have been a chicken nugget. The rest of the entree wasn't too great, either. Go elsewhere.
(1)
Lorraine A.
This one of our favorite restaurants to go to when we go to the nearby movie theater. The staff are always friendly and helpful, the atmosphere is fun and interesting, and the food is good! As vegetarians we really appreciate the fact they will turn any burger into a veggie burger. Yum!
(5)
Michelle I.
What can you say about a Red Robin!? Any Red Robin I've ever been to has always been spot on with their service and food quality! We had a young waitress which was always coming by and checking in with us. She never gave my girlfriend a weird looks at some of her requests. (Another server) lol! Great burgers, endless fries- if you could even get a second order! The onion ring tower with sauces are fantastic! You want a great burger check out Red Robin!
(5)
Eric F.
The perfect place to take the family after a screening of Paul Blart: Mall Cop 2. Like that film, Red Robin Gourmet Burgers is uninspiring. Bland. In fact, I'm having trouble working up any passion to write this review. I did appreciate the thick burger-not something you can take for granted (See my review of Meatheads). I got a kick out of the black and white photo of a Greenwich Village street sign hanging on the wall. It was Bleeker Street, two blocks from where my mother still lives. Ironically, this restaurant is located in a little stretch of Warrenville wilderness that Mom would find positively soul-crushing. The seats in the waiting area shaped like cheeseburgers made me laugh. All in all, Red Robin Gourmet Burgers will probably be most useful to students of language trying to find the origins of the word "meh."
(3)
Jonathan H.
This is one of my favorite restaurants around me. The staff is always helpful and friendly. The food is always off the chain. I can't say enough about the burgers. Their selection is so vast when it comes to this category. My personal favorite meal is the Crispy Chicken Sandwich. It is delicious. If you ever are in the area to see a movie at Regal Cantera in Warrenville I would highly recommend stopping here first.
(4)
Noah I.
When I joined Yelp, I told myself I wouldn't give five star reviews because no restaurant is truly perfect. F@$% that noise. This Red Robin is absolute perfection. We were immediately seated in a booth, which automatically gets a restaurant one star in my book. I asked our waitress, Maggie, about the Orange Cream Soda because I thought that was a strange thing. Her description was the most incredible way of saying "It tastes like a dreamcycle" that I have ever heard. I did not get it because I have no balls, and I just wanted my Sprite. Our appetizer comes, chips and chili-queso. Honestly, at this point, I'm not paying much attention to taste as much as I am paying attention to the sheer volume of food I can cram in my eating hole. That experience alone was enjoyable, 10/10. When chips ran out, my table panicked. The chips are gone, but there is still queso. Are there refills on chips? We decide to ask Maggie, Maggie gives two thumbs up, we celebrate as she goes back to the kitchen. This is where s#% gets nuts. A man stops at our table and gives us chips. This man is not Maggie, and he's just wearing flannel like a casual mf'er. Using our brains, we decide this is either the manager or the owner of this particular Red Robin location. We also decide that this guy is cool af. He goes to tables, taking orders and kicking ass. Real hands on guy that was super kind to us and brought me some honey mustard for my chicken strips, which he also brought. You might be thinking to yourself, the manager has to pick up Maggie's slack? Nah. Maggie and manager bro tag teamed our table like a two dollar hoe. Food is great, fresh, and hot. The other four stars of course come from the bottomless fries. Eat as many as you want. Puke and eat more then repeat. Stuff your pockets when you go home, it's bottomless fries mothuhfrickah.
(5)
S. B.
Heavy set waitress. Was hard of hearing and talked extremely loud guess we r too old to go in a place like that little black Box on the table THAT SHE DIDNT EXPLAIN I started playing w the games on it to bide my time. When ppl were seated next to us they were told it was. $2 charge to play the games. I had to complain to the mgr to get that money taken off our bill Waitress diss appeared after we were seated didn't know we were supposed to press the button on the box to get a waitstaff To get refill drinks u needed to press another button. The whole time we watched them all gabbing in the back Then u had to check out and pay with AGAIN that black box. And IT had the nerve to automatically give that disappearing waitress 20% Last time we were at RR it was in PHX when we sat down they IMMEDIATELY brought a good size bowl of fries. Now they said u had to order a burger fries didn't come w my $11 salad !!! And when my husband did get his fries there were 8 of them when he asked for more they brought 7 more!!! CHEAPSKATES
(1)
Rick C.
Great service, love the thin crust pizza, one of the best around! It's always consistent, no surprises!
(5)
Billy Z.
Very clean and friendly place. Burgers were great and the beer was cold. Great place for quick food or just a drink.
(5)
Julie H.
Service was good. "Blue" Ribbon burger had no blue cheese....
(2)
Autumn H.
It was a really good dining experience! The quality of the food was really superb and the waitstaff were really friendly, but the price was a little high, which would be my only complaint. Definitely will go back in the future though!
(4)
Lydia Z.
Most of their food is decent but we enjoy their buffalo wings. And shakes. Oh yeah, the shakes. We have been there a half dozen times and the service has been all over the place. However, twice it was waaay above average. One time we had "Tiffani" and she was very good. Another time it was crazy busy and our server "Kamilla" was spectacular. She was extremely efficient and friendly and even though the place was slammed we never felt we were ignored. The place gets busy and since it is near the movie theatre it can get loud with families and teens.
(4)
Kate O.
We arrived around 12pm for lunch. I was on my lunch break so I was on somewhat of a time crunch. We were not greeted for approx. 10 minutes. We put our order in right then, and waited 35 minutes for our food! We had ordered a chicken Caesar wrap and a burger, shouldn't take 35 minutes. My burger was still pink inside, after asking for well done and was missing half of the ingredients that I had requested. I had also told our waiter that I had a to-go order to put in but would wait until the food came out. She didn't bring the food out and it took us waiving her down 10 minutes after we received our food to put the order in. After complaining about the burger, she offered to make me a new one to take with me since I had to get back to work, which was definitely appreciated. I half expected to have the manager come speak with me, but I was given a dirty look and never talked to. Stay away from this joint!
(2)
Jeff K.
Great service and always friendly I have never had a bad burger here The kids love the food Our 3yr old cant get enough of the mac and cheese and our 7 yr old just loves the spaghetti Plus they always make sure they get a ballon on the way out A little pricey but overall a great place to go especially if you have little ones
(4)
Emily T.
Food is outstanding. The burgers are juicy and the sweet potato fries YUM. Service however is a major issue. I am very fair and usually pretty low maintenance. The last 3...yes THREE times I have requested mushrooms on the side and avocado on my burger they have failed my request. I usually split my burger and my guest does not like mushrooms, hence getting them on the side. The last two times the waiter looked at me like I was annoying him by pointing out the mistake. Not acceptable. Management does not appear to care or apologize for the mistakes. Too bad, like I said, food is great but I also want great service.
(2)
Tamara M.
great customer service. They are just like any other red robin. I would go again
(4)
Joe E.
4 star food all things considered (price, taste). 2 star service at this location. Slow on the drink and fry refills. Solid restaurant, though.
(3)
Kevin R.
I like Red Robin but this location is AWFUL. I wouldn't recommend it to my worst enemy! The fried were not cooked all the way...The tavern fries just had a piece of American cheese that was not even melted on top. The server "Fonzie" was slow and not very friendly. We were sitting in the bar area and employees were just hanging out at the bar not doing anything. My motto is if you have time to lean you got time to clean...There were dirty tables that haven't been bussed yet. There was one server that put his foot on one of the booth to tie his shoe...then walked back to the kitchen to take food to a table and he didn't stop once to wash his hands...That is DISGUSTING! I will not step foot into this location again. I would give this location a negative rating if Yelp would let us!! While walking out we asked to speak to a manager and when we told him about the server not washing his hands...The manager didn't really seem to care to much.
(1)
Candice G.
Unlimited fries? Yes, please. For that- 3 stars. Pure and simple. Here's my trick, order the veggie burger, which isn't very good and totally not worth the price on it's own BUT you don't eat it. Instead, get it to go (take it to work the next day or sumthin') and then eat your weight in fries while you're there. Now that's the ticket!
(3)
Adam Z.
Came here for lunch on a Friday and it was fast, fresh and the server did a great job with refills. We were done within 30 minutes. I would definitely go back.
(5)
Justine M.
Like most, this location is clean and friendly staff. I've been to red robin for years but it's not my first choice. Standard chain food. They have endless fries which are kinda pointless cuz people fill up with one basket. I do like that they have healthy alternatives. I got the salmon sandwich wrapped in a lettuce wrap and substituted fries with a salad. No charge. Bad thing about their lettuce wrap was it was too thick - too much lettuce. I tore off some peices but then ended up eating my sandwich in a mess, coudln't even hold it up. It's healthier but not as easy to eat...
(3)
Michael P.
This restaurant does not know how to handle large groups. The staff is not accommodating at all!! After waiting over an hour, after being told it would be only a half hour, The staff literally laughed at our aggravation. During that hour wait, a continues flow of customers came in and were seated, while our party of 11 waited, waited and waited. Due to their ignorance and poor management, we were forced to leave this establishment. I recommend NOT to patronize this restaurant.
(1)
Brandy W.
I'm a cheap date. What can I say? - Unlimited fries, check. - Whiskey River Burger with fried onion strings, check. - Free burger for my birthday, check. - Great service, check. - Awesome BBQ sauce, check. - Freckled lemonade for the husband with free refills, check. {*total ripoff, but sometimes he's a sucker for that sort of thing.} What's not to love? I am seriously convinced that this place has the best burger setup of anywhere I've been lately! I'm not even kidding. My husband also had an Oktoberfest burger with dijon-covered sauteed onions, ham, romaine, burger patty, swiss cheese on a brioche (pretzel) bun. So incredible. The prices are a bit high, but you get unlimited fries and they always seem to have freebies if you're into that! We attempted to hit up the Wheaton location and BAM, the sign on the door said, closed! They closed the day before FOR GOOD! Off to Diehl we went. With my freebie burger for my birthday, our bill came to just over $12. Seriously. We obvi tipped on the full amount (as you should with any discount), but how can you beat that with waiter service? Did I mention unlimited fries?
(5)
Zach G.
I simply DO NOT get the Red Robin fad. I have had Red Robin several times, thanks to people I eat lunch with thinking it's the greatest thing since sliced bread, and I have only really enjoyed my meal once. First off, the staff is usually pretty friendly. That's the best thing I can say about Red Robin. The restaurants themselves are pretty...ehhhhhhh...well they're clean. But the decor, the atmosphere, everything is just a pit. So now on to the food. I have tried the beef burgers and the chicken sandwiches here and they all share one common them - mediocrity. They try to be inventive with their burgers...that's great, but only if you don't replace taste with inventiveness. They do. They're like that hot girl in high school - they try to get by on their looks because they have no personality or brains, and you don't find that out until it's too late. This is Red Robin...that hot girl you went to high school with.
(2)
Ericka A.
The burgers are nothing particularly special, but the ingredients are pretty fresh and I was able to pick out the different flavors of the bacon, guac and onion atop my order. It was done exactly how I requested - Guacamole Bacon Burger with Onion Straws, medium rare, slightly pink in the middle and a side upgrade from regular Fries to Sweet Potato Fries. I enjoyed it; I didn't LOVE it. I did love that even with the upgrades and a giant, strong Mai Tai that I only paid $20. So while I still prefer Smashburger for a burger, I can only get beer there. Red Robin has a full bar and the Tiki Drinks are affordable ($7 or less). We asked our waitress which drinks had the most booze in them. It was one of those nights. She recommended the Long Island, the Mai Tai and a couple other drinks. She didn't let us down. I was in food and liquor coma for the rest of the night.
(3)
Nikhil D.
I've never been to red robin but this first time did not disappoint. I got the garden burger. I thought it was going to be soggy like most other vegetarian burgers. BUT IT WAS AMAZING! I loved their Bottomless Fries with their signature seasoning! Would've earned an additional star, if the server had been a little more polite.
(4)
Jesse W.
My wife and I go there and nearly always sit at the bar. We always have had good service. I'm really happy with the frozen glass for each beer I order. Love it. I've tried their burgers and wraps and have always been happy with the food. My wife normally orders the fish tacos or something else low-fat and it's always been tasty.
(4)
Eva F.
Very kid friendly and the food is great!
(4)
Christina K.
I love Red Robin. It's one of my favsies. This is one of the only ones in the area I will still go to. Other locations removed my usual (Blackened Chicken Sandwich), and I don't know why. Additionally, they charge per sauce. Not here. Thank goodness for non-franchised locations. Their food is up to par with the rest of the chain, and prices are the same, but the service is better and they're not stingy jerks with the sauce.
(4)
Jason G.
Reasonable prices for good service and good food. There is a tv in the floor when you enter the restaurant which is cool. I tried to jump on it, but it didn't break.. Get the zucchini sticks...they are the best I've ever had.
(4)
Tessa G.
I have always been a fan of Red Robin. In High School, which isn't too far behind, I visited this location NUMEROUS times before and after movies. It is one of my favourite chain restaurants and I have always been satisfied. For some odd reason, I went without Red Robin for a good 4 years. I have recently changed that. This location is always clean, fast paced, and friendly. I went here two times within two weeks about a month ago. GUILTY. The two times were on weekend night (Fri/Sat). The first Friday visit had a very short wait and we were given fast and friendly service. I tend to get the Crispy chicken tender salad, which should always be accompanied by the sweet poppyseed honey mustard dressing. This salad is effing huge. It's like, excessive. I remember back in the day when they were little sweetie pies and had half sizes available for this salad. This was righteous; I consumed just as much, more was gone from my plate, and I was paying less. Oh well, now I'm forced with a true battle each time it arrives. Me versus 'THE SALAD!. You could split anyone of their salads. I am head over heels for the little bread squares they give you along side of the salad. Of course, the biggest downside to this is that you don't get those delicious bottomless steak fries that come with numerous menu items, you will have to order these separately. PLEASE, ORDER THEM, then pick up that cute little bottle called "house seasonings" and sprinkle a bit on top. You will dig it. Their burgers are good, but I've only had bites of the burgers that belonged to the past people I have gone with. Blue Ribbon Burger and Whiskey River BBQ stand out most to me and would be the ones I'd order for myself. I love their clucks and fries and they are often my next choice if I don't get my salad. If I get the clucks and fries, I get a cup of their tortilla soup which is delicious. Oh, that huge onion ring stack? Are there three people at your table? Good talk, ORDER THEM. Their freckled lemonade is also a divine option, along with most other drinks on their menu that includes some sort of pureed deliciousness at the bottom of the beverage. The problem? That it is like $5...I don't know, that's just too much for me to pay for something like that. Knock that down to $2.50 and you've got yourself a deal. Overall, I end up throwing Red Robin into the mix here and there when trying to conjure up restaurant ideas. If you're in the area before a movie and want some American Fanfare, snag a bite. You better not forget your balloon on the way out. Common, there is no age limit on balloons, don't feel sheepish, grab your favourite colour and get outta there! OH and writing this review, totally is making me crave some Red Robin.
(4)
Sara P.
Food was fine - service was horrible. 1/2 empty restaurant & waited 20 minutes to be seated .. waited another 25 minutes for the server to take our order. Definitely won't be back.
(1)
Thomas T.
Red Robin is Red Robin, if you haven't been there, pretty much everything is good. I went during lunch and just stuck to the lunch menu, trying to keep my costs down, but still ended up paying 19 bucks. So be weary that there are cheaper options out there. On this occasion I got the chicken caesar wrap with clam chowder soup. Clam chowder was the one recommended by my server. I can't believe I'm complaining about this, but I thought it had too much clam. My other friend works at a different Red Robin and she said the chicken tortilla is their best one so I must try that next time. The wrap was good, had a burger the night before which is why I didn't get one this time and that was probably a dumb choice but oh well. Got the freckled lemonade which is why my total was bumped up to 19 but I think I got my moneys worth. Probably had about 3 of those which is good, but also bad with the amount of sugar that's probably in that bad boy. But yeah, good place, will definitely go back since I think their burgers a good.
(3)
Tim D.
burgers there are awesome, I like to go to their bar area, fry portions are small but they are unlimited so no issues
(5)
May S.
Worst food poisoning of my life. Ate their for dinner last Friday. Ordered chili nachos for an appetizer. Husband got a burger, I got a chicken sandwich. It was all pretty tasty actually. Until the next morning. You don't want to know what sounds, smells and other things that came out of my husband and I. HORRIBLE stomach pains to boot. Three days later, and we're still not 100%. Never eating there again. Ugh.
(1)
Timothy M.
You know what to expect when going to Red Robin. A creative burger or chicken sandwich and of course bottomless fries. I ask for a basket of fries before the meal comes out with some ranch and go to town. I have always had a great experience at any Red Robin that I've been too. Order their shakes if your in the mood for one because they are delicious. Especially the holiday ginger bread one. It's money that you get from the ATM. Holla
(4)
Jeff D.
Great place good food and very good customer service my kid loves it very child friendly they gave him a balloon at the door it made his day place is clean and will be back here in the future
(5)
rob g.
Never been to this one before and I only am writing this at the urging of others. Had food there tonight. Food was mediocre to decent. I ordered a large beer. Waiter said it was 22oz. Glass said 40cl. I asked waiter if i got the large, he said he "promised it was the 22" Google told me that 40cl is 13.5oz while the credit cards were being run. I didn't put up a stink about it, and i probably should have. the beer wasn't exactly cheap, but the waiter was nowhere to be seen once the credit cards were run so I just left. Probably won't go back.
(2)
James C.
We used to eat at Red Robin weekly but the food quality and management has been getting worse over the last 2 months. I had the fish and chips, my wife had a burger and my 5 yr old ordered Mac and cheese. The Mac and cheese was warm around the edges and ice cold and very watery in the center. She only took one bite. My wife's burger was fine but half of my fish was raw. I spoke to the manager and asked if they put a piece of ice in the Mac and cheese to cool it off as I explained our problem. He said they would never do that on purpose then got very defensive and kept repeating that it would never happen "on purpose." No replacement or remedy was offered. RR used to be great about correcting any issues, especially with kids meals. Very disappointed with this location and it's management. Our server, Fonzie, yes Fonzie, was nice but couldn't find the manager after the food came out and we noticed the floating macaroni in ice water. On our way out we saw the manager outside chatting and laughing with another employee. Must be a franchise location because corporate would never let this happen.
(1)
Lawrence Y.
I've eaten at many a Red Robin, both in L.A. and a few here in Illinois, and there isn't too much to differentiate between. I did like the layout of this particular location though. The service we had was standard, seemed a little too flare-forced but it was fine. I've tried most of the items on the menu, but my favorite is still the Whiskey River BBQ burger! I always pig out on the bottomless fries, and for $5 for freckled lemonade, you better believe I'm cashing in on unlimited refills! Can I get that to go?!
(3)
Devon H.
Exelent service! Even though our appatiser took a while our server brought out some fresh fries for us for free due to the wait. All around great service!
(5)
jamie p.
I love how you can get your burger wrapped in lettuce instead of the bun (great for us gluten free folks). And did I mention bottomless fries!!! There shakes are amazing too!! But the best part is how nice everyone is and attentive, my drink was never empty neither were my basket of fries lol we stop here everytime we go to the movies!
(5)
Jessica D.
Bright locale, ready to fill you up with their unending french fry basket and lots of other delectable goodies that taste good! Can be a bit loud, lots of young people. An excellent location for a group or a date before a movie next door. They used to carry a special gift card packet that included two tickets to Cantera and one of their gift cards -- not a bad deal at all!
(4)
Mary R.
I always enjoy this Red Robin with the kids, but this time just went with the hubby and had a great time. Great burgers although this time it was a little overdone. So this time they only get 4 stars. But they sang to me and gave me free ice cream for my birthday along with the free birthday burger.
(4)
Winchester D.
been going here a lot lately........... there are two dishes i normally get: the veggie burger, and the seafood scatter. the seafood scatter consists of clams, shrimp, and cod. both are excellent. i wish the seafood scatter was a little cheaper. the sea food scatter is currently is 12.99 with unlimited fries. i would not mind it being 8.99 with no unlimited fries.
(5)
Sandy A.
I love this place! Many varieties of great burgers and you can get a mixed drink or a glass of wine. It's close to the movie theatre and I like to see a movie, eat a burger and see a show. The sweet potato fries are good, too. It's reasonably priced, the food comes quickly and the wait staff has always been courteous.
(5)
Desirae K.
Have the mushroom swiss burger, you won't be disappointed. Staff is always friendly and fast even during the busy lunch time. If the weather's nice, ask for patio seating (their patio isn't amazing but my rule of thumb is to always choose the patio if the weather's nice).
(4)
Sarah R.
Holy Crap is this place good! The first time I tried it was 8 years ago in Southern California. It was the only place near our hotel that wasn't a chain they have here. Well we loved it so when we got home we looked it up and low and behold: they do have them here. Of the few in the Chicago area that I have been to, this location is my favorite. No particular reason, we just always seem to have a better time here. I love the Royal burger. It is anything but good for you. That's probably why it's so good. Before I tried the Royal I was making my way through the menu trying different things. Everything I tried was good. One day I went with my aunt and we wanted to try something new so we asked our waitress her favorite and she told us the Royal. Both of us have stayed loyal ever since. Also, their fries are so damn good and they're bottomless so go hungry!
(5)
Steve C.
Oh, this is one of my very favorite burger joints. You can't beat the Banzai Burger .. it's just awesome! This is a fun, family atmosphere and the food is fast & fresh. The staff is super friendly and will make you feel right at home. Highly recommended!
(5)
Beverly W.
Out of all the Red Robins in Illinois, this is far the best. The menu offers salmon, while Plainfield and Bolingbrook doesn't. The food is much hotter, the service is unsurpassed. The Manager is one of the best I've seen and they are always checking to see if you need refills and more fries. The restaurant itself is spotless. We always eat in a booth in the bar area. The young lady has been there twice and is very attentive. We appreciate the overall great service and will go a longer distance from home to eat there.
(5)
Devonie M.
Love the burgers, and the bottomless fries satisfy even the largest of appetites. I always enjoy the onion ring appetizer, but the beers are overpriced. However, it is in a great location and enjoy seeing the same employees there year after year. Word to the wise - do NOT waste your time, money, or sweet tooth on the cupcakes. Eat a few more fries and call it a day.
(4)
Lisa F.
Red Robin is slowly becoming one of my favorite places to go. First, it's easy. We've been to this location three times now and never had to wait. We're always seated promptly and the waitstaff is very attentive. Second, it's great for quick food. I love the clam chowder and the chicken fingers and fries. These are now my favorite chicken fingers out there. The perfect amount of breading that has a delightful taste! Third, it's not pricey, very couple friendly. The husband and I do sodas or teas, a meal each and sometime an appetizer and don't even break $30 after tax. That's way more affordable than some other places we like to frequent.
(5)
Shan H.
My best friend and I came here after we were treated so rudely by a neighboring restaurant at 9pm on a Tuesday night (i.e. were not acknowledged for 5 minutes standing at the hostess console and told that the restaurant was not closing, when in fact the kitchen was closing... how exactly does THAT work?) Let me briefly explain my day prior to entering this restaurant. I had been at the hospital the entire day with my Dad and Grandma because my Mom had surgery. My best friend came to take me out of the hospital to dinner. I was starving and had barely eaten all day and it was almost 9pm on a Tuesday night. After walking out of the previous restaurant, walking into Red Robin felt like a breath of fresh air. They acknowledged us as SOON as we walked in and were friendly and attentive the ENTIRE time we were there. Our food was made and brought to us within minutes. We were only 2 of maybe 10 other people in the entire restaurant. I left them a BIG tip. I enjoy their fare and I've always had good service at Red Robin every time I've gone there. Very happy to recommend.
(4)
Pat E.
Not as good as the Danada location, they do not refill your fries as fast! The restaurant set up is cool though, as you walk in ARCADE BABY!
(3)
Emmy B.
This last trip was meh-I've had better, in the past the food was better at this location. My beef is with the waitstaff. The last 2 times we have come in for my husband's birthday burger, they have not sung. Once a lady asked him if he wanted singing, and gave him a sundae, and Tuesday when we went, the waiter did not wish him a happy birthday, give him a sundae, or sing. I asked the host if they changed the way they do birthdays, but they are supposed to sing and give sundaes. The food was only so-so, and it made me wonder if it was changes Red Robin has made, or the cook. I have eaten at a lot of Red Robin's a lot of times, and this one is the most disappointing.
(3)
Ellen M.
This is an unbearably upbeat, family-friendly chain restaurant with balloons, videogames and servers in matching polos. If you don't have kids, don't bother. But wait, the burgers are good, the chicken is ok (over-seasoned, but what the heck) and my husband got a decent fish fry. On Tuesday evenings the Red Robin is there in person to scare the toddlers, but older kids like it. We've been there twice, and our servers (Jill and Jen) were perfectly attentive. If the kids want to go, that's good by me. A family of four will spend about $35-40 including tip. Most burger or chicken meals are $8-9. You can be sure you still lived a full life if you never make it here though. 7/27/07 - ugh...I can't wait until the kids are sick of this place. The service is good but it's sooo overpriced and way too bustling.
(2)
Gary B.
In a word... YUMMM! Had lunch here today, the bacon cheeseburger. Very good! The staff was also very friendly and courteous. Join the RED ROYALTY Club and get cool free stuff... including a free burger on your birthday!
(4)
Darlene R.
This was my first ever trip to a Red Robin restaurant. It will also be my last if I can help it. First of all, my group and I walked in and noticed a weird...smell. It was a strong, musty smell. Normally I would have just left, but I was with a group and wasn't the one who chose the place. My entree included a chicken breast. What I received was a SLIVER of chicken. This was the tiniest chicken breast I've ever seen. It may as well have been a chicken nugget. The rest of the entree wasn't too great, either. Go elsewhere.
(1)
Lorraine A.
This one of our favorite restaurants to go to when we go to the nearby movie theater. The staff are always friendly and helpful, the atmosphere is fun and interesting, and the food is good! As vegetarians we really appreciate the fact they will turn any burger into a veggie burger. Yum!
(5)
Michelle I.
What can you say about a Red Robin!? Any Red Robin I've ever been to has always been spot on with their service and food quality! We had a young waitress which was always coming by and checking in with us. She never gave my girlfriend a weird looks at some of her requests. (Another server) lol! Great burgers, endless fries- if you could even get a second order! The onion ring tower with sauces are fantastic! You want a great burger check out Red Robin!
(5)
Eric F.
The perfect place to take the family after a screening of Paul Blart: Mall Cop 2. Like that film, Red Robin Gourmet Burgers is uninspiring. Bland. In fact, I'm having trouble working up any passion to write this review. I did appreciate the thick burger-not something you can take for granted (See my review of Meatheads). I got a kick out of the black and white photo of a Greenwich Village street sign hanging on the wall. It was Bleeker Street, two blocks from where my mother still lives. Ironically, this restaurant is located in a little stretch of Warrenville wilderness that Mom would find positively soul-crushing. The seats in the waiting area shaped like cheeseburgers made me laugh. All in all, Red Robin Gourmet Burgers will probably be most useful to students of language trying to find the origins of the word "meh."
(3)
Billy Z.
Very clean and friendly place. Burgers were great and the beer was cold. Great place for quick food or just a drink.
(5)
May S.
Worst food poisoning of my life. Ate their for dinner last Friday. Ordered chili nachos for an appetizer. Husband got a burger, I got a chicken sandwich. It was all pretty tasty actually. Until the next morning. You don't want to know what sounds, smells and other things that came out of my husband and I. HORRIBLE stomach pains to boot. Three days later, and we're still not 100%. Never eating there again. Ugh.
(1)
Timothy M.
You know what to expect when going to Red Robin. A creative burger or chicken sandwich and of course bottomless fries. I ask for a basket of fries before the meal comes out with some ranch and go to town. I have always had a great experience at any Red Robin that I've been too. Order their shakes if your in the mood for one because they are delicious. Especially the holiday ginger bread one. It's money that you get from the ATM. Holla
(4)
Jeff D.
Great place good food and very good customer service my kid loves it very child friendly they gave him a balloon at the door it made his day place is clean and will be back here in the future
(5)
rob g.
Never been to this one before and I only am writing this at the urging of others. Had food there tonight. Food was mediocre to decent. I ordered a large beer. Waiter said it was 22oz. Glass said 40cl. I asked waiter if i got the large, he said he "promised it was the 22" Google told me that 40cl is 13.5oz while the credit cards were being run. I didn't put up a stink about it, and i probably should have. the beer wasn't exactly cheap, but the waiter was nowhere to be seen once the credit cards were run so I just left. Probably won't go back.
(2)
Julie H.
Service was good. "Blue" Ribbon burger had no blue cheese....
(2)
Autumn H.
It was a really good dining experience! The quality of the food was really superb and the waitstaff were really friendly, but the price was a little high, which would be my only complaint. Definitely will go back in the future though!
(4)
Lydia Z.
Most of their food is decent but we enjoy their buffalo wings. And shakes. Oh yeah, the shakes. We have been there a half dozen times and the service has been all over the place. However, twice it was waaay above average. One time we had "Tiffani" and she was very good. Another time it was crazy busy and our server "Kamilla" was spectacular. She was extremely efficient and friendly and even though the place was slammed we never felt we were ignored. The place gets busy and since it is near the movie theatre it can get loud with families and teens.
(4)
Candice G.
Unlimited fries? Yes, please. For that- 3 stars. Pure and simple. Here's my trick, order the veggie burger, which isn't very good and totally not worth the price on it's own BUT you don't eat it. Instead, get it to go (take it to work the next day or sumthin') and then eat your weight in fries while you're there. Now that's the ticket!
(3)
Adam Z.
Came here for lunch on a Friday and it was fast, fresh and the server did a great job with refills. We were done within 30 minutes. I would definitely go back.
(5)
Justine M.
Like most, this location is clean and friendly staff. I've been to red robin for years but it's not my first choice. Standard chain food. They have endless fries which are kinda pointless cuz people fill up with one basket. I do like that they have healthy alternatives. I got the salmon sandwich wrapped in a lettuce wrap and substituted fries with a salad. No charge. Bad thing about their lettuce wrap was it was too thick - too much lettuce. I tore off some peices but then ended up eating my sandwich in a mess, coudln't even hold it up. It's healthier but not as easy to eat...
(3)
Brandy W.
I'm a cheap date. What can I say? - Unlimited fries, check. - Whiskey River Burger with fried onion strings, check. - Free burger for my birthday, check. - Great service, check. - Awesome BBQ sauce, check. - Freckled lemonade for the husband with free refills, check. {*total ripoff, but sometimes he's a sucker for that sort of thing.} What's not to love? I am seriously convinced that this place has the best burger setup of anywhere I've been lately! I'm not even kidding. My husband also had an Oktoberfest burger with dijon-covered sauteed onions, ham, romaine, burger patty, swiss cheese on a brioche (pretzel) bun. So incredible. The prices are a bit high, but you get unlimited fries and they always seem to have freebies if you're into that! We attempted to hit up the Wheaton location and BAM, the sign on the door said, closed! They closed the day before FOR GOOD! Off to Diehl we went. With my freebie burger for my birthday, our bill came to just over $12. Seriously. We obvi tipped on the full amount (as you should with any discount), but how can you beat that with waiter service? Did I mention unlimited fries?
(5)
Zach G.
I simply DO NOT get the Red Robin fad. I have had Red Robin several times, thanks to people I eat lunch with thinking it's the greatest thing since sliced bread, and I have only really enjoyed my meal once. First off, the staff is usually pretty friendly. That's the best thing I can say about Red Robin. The restaurants themselves are pretty...ehhhhhhh...well they're clean. But the decor, the atmosphere, everything is just a pit. So now on to the food. I have tried the beef burgers and the chicken sandwiches here and they all share one common them - mediocrity. They try to be inventive with their burgers...that's great, but only if you don't replace taste with inventiveness. They do. They're like that hot girl in high school - they try to get by on their looks because they have no personality or brains, and you don't find that out until it's too late. This is Red Robin...that hot girl you went to high school with.
(2)
Ericka A.
The burgers are nothing particularly special, but the ingredients are pretty fresh and I was able to pick out the different flavors of the bacon, guac and onion atop my order. It was done exactly how I requested - Guacamole Bacon Burger with Onion Straws, medium rare, slightly pink in the middle and a side upgrade from regular Fries to Sweet Potato Fries. I enjoyed it; I didn't LOVE it. I did love that even with the upgrades and a giant, strong Mai Tai that I only paid $20. So while I still prefer Smashburger for a burger, I can only get beer there. Red Robin has a full bar and the Tiki Drinks are affordable ($7 or less). We asked our waitress which drinks had the most booze in them. It was one of those nights. She recommended the Long Island, the Mai Tai and a couple other drinks. She didn't let us down. I was in food and liquor coma for the rest of the night.
(3)
Nikhil D.
I've never been to red robin but this first time did not disappoint. I got the garden burger. I thought it was going to be soggy like most other vegetarian burgers. BUT IT WAS AMAZING! I loved their Bottomless Fries with their signature seasoning! Would've earned an additional star, if the server had been a little more polite.
(4)
Michael P.
This restaurant does not know how to handle large groups. The staff is not accommodating at all!! After waiting over an hour, after being told it would be only a half hour, The staff literally laughed at our aggravation. During that hour wait, a continues flow of customers came in and were seated, while our party of 11 waited, waited and waited. Due to their ignorance and poor management, we were forced to leave this establishment. I recommend NOT to patronize this restaurant.
(1)
Jesse W.
My wife and I go there and nearly always sit at the bar. We always have had good service. I'm really happy with the frozen glass for each beer I order. Love it. I've tried their burgers and wraps and have always been happy with the food. My wife normally orders the fish tacos or something else low-fat and it's always been tasty.
(4)
Eva F.
Very kid friendly and the food is great!
(4)
Christina K.
I love Red Robin. It's one of my favsies. This is one of the only ones in the area I will still go to. Other locations removed my usual (Blackened Chicken Sandwich), and I don't know why. Additionally, they charge per sauce. Not here. Thank goodness for non-franchised locations. Their food is up to par with the rest of the chain, and prices are the same, but the service is better and they're not stingy jerks with the sauce.
(4)
Jason G.
Reasonable prices for good service and good food. There is a tv in the floor when you enter the restaurant which is cool. I tried to jump on it, but it didn't break.. Get the zucchini sticks...they are the best I've ever had.
(4)
Kate O.
We arrived around 12pm for lunch. I was on my lunch break so I was on somewhat of a time crunch. We were not greeted for approx. 10 minutes. We put our order in right then, and waited 35 minutes for our food! We had ordered a chicken Caesar wrap and a burger, shouldn't take 35 minutes. My burger was still pink inside, after asking for well done and was missing half of the ingredients that I had requested. I had also told our waiter that I had a to-go order to put in but would wait until the food came out. She didn't bring the food out and it took us waiving her down 10 minutes after we received our food to put the order in. After complaining about the burger, she offered to make me a new one to take with me since I had to get back to work, which was definitely appreciated. I half expected to have the manager come speak with me, but I was given a dirty look and never talked to. Stay away from this joint!
(2)
Jeff K.
Great service and always friendly I have never had a bad burger here The kids love the food Our 3yr old cant get enough of the mac and cheese and our 7 yr old just loves the spaghetti Plus they always make sure they get a ballon on the way out A little pricey but overall a great place to go especially if you have little ones
(4)
Emily T.
Food is outstanding. The burgers are juicy and the sweet potato fries YUM. Service however is a major issue. I am very fair and usually pretty low maintenance. The last 3...yes THREE times I have requested mushrooms on the side and avocado on my burger they have failed my request. I usually split my burger and my guest does not like mushrooms, hence getting them on the side. The last two times the waiter looked at me like I was annoying him by pointing out the mistake. Not acceptable. Management does not appear to care or apologize for the mistakes. Too bad, like I said, food is great but I also want great service.
(2)
Tamara M.
great customer service. They are just like any other red robin. I would go again
(4)
Joe E.
4 star food all things considered (price, taste). 2 star service at this location. Slow on the drink and fry refills. Solid restaurant, though.
(3)
Kevin R.
I like Red Robin but this location is AWFUL. I wouldn't recommend it to my worst enemy! The fried were not cooked all the way...The tavern fries just had a piece of American cheese that was not even melted on top. The server "Fonzie" was slow and not very friendly. We were sitting in the bar area and employees were just hanging out at the bar not doing anything. My motto is if you have time to lean you got time to clean...There were dirty tables that haven't been bussed yet. There was one server that put his foot on one of the booth to tie his shoe...then walked back to the kitchen to take food to a table and he didn't stop once to wash his hands...That is DISGUSTING! I will not step foot into this location again. I would give this location a negative rating if Yelp would let us!! While walking out we asked to speak to a manager and when we told him about the server not washing his hands...The manager didn't really seem to care to much.
(1)
Winchester D.
been going here a lot lately........... there are two dishes i normally get: the veggie burger, and the seafood scatter. the seafood scatter consists of clams, shrimp, and cod. both are excellent. i wish the seafood scatter was a little cheaper. the sea food scatter is currently is 12.99 with unlimited fries. i would not mind it being 8.99 with no unlimited fries.
(5)
Sandy A.
I love this place! Many varieties of great burgers and you can get a mixed drink or a glass of wine. It's close to the movie theatre and I like to see a movie, eat a burger and see a show. The sweet potato fries are good, too. It's reasonably priced, the food comes quickly and the wait staff has always been courteous.
(5)
Desirae K.
Have the mushroom swiss burger, you won't be disappointed. Staff is always friendly and fast even during the busy lunch time. If the weather's nice, ask for patio seating (their patio isn't amazing but my rule of thumb is to always choose the patio if the weather's nice).
(4)
Sarah R.
Holy Crap is this place good! The first time I tried it was 8 years ago in Southern California. It was the only place near our hotel that wasn't a chain they have here. Well we loved it so when we got home we looked it up and low and behold: they do have them here. Of the few in the Chicago area that I have been to, this location is my favorite. No particular reason, we just always seem to have a better time here. I love the Royal burger. It is anything but good for you. That's probably why it's so good. Before I tried the Royal I was making my way through the menu trying different things. Everything I tried was good. One day I went with my aunt and we wanted to try something new so we asked our waitress her favorite and she told us the Royal. Both of us have stayed loyal ever since. Also, their fries are so damn good and they're bottomless so go hungry!
(5)
Steve C.
Oh, this is one of my very favorite burger joints. You can't beat the Banzai Burger .. it's just awesome! This is a fun, family atmosphere and the food is fast & fresh. The staff is super friendly and will make you feel right at home. Highly recommended!
(5)
James C.
We used to eat at Red Robin weekly but the food quality and management has been getting worse over the last 2 months. I had the fish and chips, my wife had a burger and my 5 yr old ordered Mac and cheese. The Mac and cheese was warm around the edges and ice cold and very watery in the center. She only took one bite. My wife's burger was fine but half of my fish was raw. I spoke to the manager and asked if they put a piece of ice in the Mac and cheese to cool it off as I explained our problem. He said they would never do that on purpose then got very defensive and kept repeating that it would never happen "on purpose." No replacement or remedy was offered. RR used to be great about correcting any issues, especially with kids meals. Very disappointed with this location and it's management. Our server, Fonzie, yes Fonzie, was nice but couldn't find the manager after the food came out and we noticed the floating macaroni in ice water. On our way out we saw the manager outside chatting and laughing with another employee. Must be a franchise location because corporate would never let this happen.
(1)
Lawrence Y.
I've eaten at many a Red Robin, both in L.A. and a few here in Illinois, and there isn't too much to differentiate between. I did like the layout of this particular location though. The service we had was standard, seemed a little too flare-forced but it was fine. I've tried most of the items on the menu, but my favorite is still the Whiskey River BBQ burger! I always pig out on the bottomless fries, and for $5 for freckled lemonade, you better believe I'm cashing in on unlimited refills! Can I get that to go?!
(3)
Devon H.
Exelent service! Even though our appatiser took a while our server brought out some fresh fries for us for free due to the wait. All around great service!
(5)
jamie p.
I love how you can get your burger wrapped in lettuce instead of the bun (great for us gluten free folks). And did I mention bottomless fries!!! There shakes are amazing too!! But the best part is how nice everyone is and attentive, my drink was never empty neither were my basket of fries lol we stop here everytime we go to the movies!
(5)
Josie M.
This review really isn't about the food at Red Robin; the food is good for what it is, a slightly overpriced chain restaurant. However, this particular location SUCKS. We've been here a lot of times, and while most of the time the service is at the very most adequate, the last few times I have been awful. The food always comes out quickly, but fat chance getting your server to come back to refill your drink, or get you some more ranch or ketchup. It's always freezing, and a lot of the booths come loose while you sit in them. The last time we were there, I chose a new thing to order, which was the sirloin sliders, and after two bites, realized this was a mistake. It came with these fries that had cheese and were DRENCHED in oil. After waiting for at least 10 minutes for my server to come back to my table, I asked if I could have something else, and my server sent over the manager. He was nice enough and offered to replace my meal with something else. My server seemed worried that the manager was at my table, and proceeded to give us attitude the rest of the time we were there. We were seated next to the bar, and heard at least 4 different servers comment on how I didn't like what I ordered, and how if I didn't like it, I shouldn't have ordered it. It was extremely rude and unprofessional, and while I don't expect much, I do expect for me to eat my damn food without hearing about how dumb I for attempting to eat something new. I wouldn't recommend this location, but the one in Wheaton is pretty sweet.
(1)
Angela U.
I like this place, it is casual. The bottomless soft drinks and fries are great, don't find that too many places right now. The decor is great, I love all the artsy pieces with the burgers and robins. Food was tasty, Waitstaff was great. I will definitely go back to Red Robin.
(4)
Tessa G.
I have always been a fan of Red Robin. In High School, which isn't too far behind, I visited this location NUMEROUS times before and after movies. It is one of my favourite chain restaurants and I have always been satisfied. For some odd reason, I went without Red Robin for a good 4 years. I have recently changed that. This location is always clean, fast paced, and friendly. I went here two times within two weeks about a month ago. GUILTY. The two times were on weekend night (Fri/Sat). The first Friday visit had a very short wait and we were given fast and friendly service. I tend to get the Crispy chicken tender salad, which should always be accompanied by the sweet poppyseed honey mustard dressing. This salad is effing huge. It's like, excessive. I remember back in the day when they were little sweetie pies and had half sizes available for this salad. This was righteous; I consumed just as much, more was gone from my plate, and I was paying less. Oh well, now I'm forced with a true battle each time it arrives. Me versus 'THE SALAD!. You could split anyone of their salads. I am head over heels for the little bread squares they give you along side of the salad. Of course, the biggest downside to this is that you don't get those delicious bottomless steak fries that come with numerous menu items, you will have to order these separately. PLEASE, ORDER THEM, then pick up that cute little bottle called "house seasonings" and sprinkle a bit on top. You will dig it. Their burgers are good, but I've only had bites of the burgers that belonged to the past people I have gone with. Blue Ribbon Burger and Whiskey River BBQ stand out most to me and would be the ones I'd order for myself. I love their clucks and fries and they are often my next choice if I don't get my salad. If I get the clucks and fries, I get a cup of their tortilla soup which is delicious. Oh, that huge onion ring stack? Are there three people at your table? Good talk, ORDER THEM. Their freckled lemonade is also a divine option, along with most other drinks on their menu that includes some sort of pureed deliciousness at the bottom of the beverage. The problem? That it is like $5...I don't know, that's just too much for me to pay for something like that. Knock that down to $2.50 and you've got yourself a deal. Overall, I end up throwing Red Robin into the mix here and there when trying to conjure up restaurant ideas. If you're in the area before a movie and want some American Fanfare, snag a bite. You better not forget your balloon on the way out. Common, there is no age limit on balloons, don't feel sheepish, grab your favourite colour and get outta there! OH and writing this review, totally is making me crave some Red Robin.
(4)
Emmy B.
This last trip was meh-I've had better, in the past the food was better at this location. My beef is with the waitstaff. The last 2 times we have come in for my husband's birthday burger, they have not sung. Once a lady asked him if he wanted singing, and gave him a sundae, and Tuesday when we went, the waiter did not wish him a happy birthday, give him a sundae, or sing. I asked the host if they changed the way they do birthdays, but they are supposed to sing and give sundaes. The food was only so-so, and it made me wonder if it was changes Red Robin has made, or the cook. I have eaten at a lot of Red Robin's a lot of times, and this one is the most disappointing.
(3)
Celeste C.
Went here when my in-laws came to visit. Tons on families here on a Saturday night. So many in fact that they had ran out of high chairs!! When we did get one the straps where broken, my daughter thought it was great to stand up!! The fries were great. They did mess up our (my father in laws and mine) order. By the time the correct version came out I was full on fries. Not really crazy about going back there.
(2)
Ron M.
I go here for lunch often. Very casual place, nice decor, games and video machines to keep the kids busy. Burger was just fine, wait staff very helpful and very friendly. Nice place to go with friends to enjoy a casual meal.
(3)
Nelson S.
Definitely a family oriented restaurant, kids in every nook & cranny. This place is decent if you have to go. Personally, this wouldn't be my first choice but the food is alright. Was never a fan of their burgers so I usually get some kind of chicken sandwich and have been pleased. I do like their fries and when you get refills, that is more than enough. I think their drinks then to be on the weak side so I usually get beer. I don't hate the place, but I don't love it either, I'll go if someone else wants to go. So, yeah...
(3)
Nora X.
Went here with my friends for burgers because we felt like pigging out..and for the bottomless fries of course. The burger (chili cheese lol) was okay but nothing amazing, the fries were good but the only great thing is that they were..well..bottomless and I dunked them in ketchup.
(3)
Tim M.
Burgers and friest are excellent, beer selection is great, service is good, prices are reasonable. I've been here a few times, no complaints.
(4)
Summer R.
Great spot to take the kids! It's usually noisy and crowded at peak hours so your younger family members don't have much of an opportunity to disturb other patrons (unless they are really out of control and then it's time to leave anyway). The kid's menu is pretty good and it is nice to dine where there are other families. I opt for one of the wraps - a chicken bbq thing and my husband goes for the burger. We are both satisfied, full and always order the same thing next time. Wait staff is always cordial and friendly. Last waitress was a bit young and green but she gave 110% and we were fine with that. Free balloons for the kids is a great way to keep them happy! One of our favorite places to stop.
(4)
Brad C.
Not likely to walk away hungary, the burgers are huge. They have bottomless fries, I have never been able to eat a second helping. Lots of families are usually here so you are likely to have kids running around and screaming.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
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Josie M.
This review really isn't about the food at Red Robin; the food is good for what it is, a slightly overpriced chain restaurant. However, this particular location SUCKS. We've been here a lot of times, and while most of the time the service is at the very most adequate, the last few times I have been awful. The food always comes out quickly, but fat chance getting your server to come back to refill your drink, or get you some more ranch or ketchup. It's always freezing, and a lot of the booths come loose while you sit in them. The last time we were there, I chose a new thing to order, which was the sirloin sliders, and after two bites, realized this was a mistake. It came with these fries that had cheese and were DRENCHED in oil. After waiting for at least 10 minutes for my server to come back to my table, I asked if I could have something else, and my server sent over the manager. He was nice enough and offered to replace my meal with something else. My server seemed worried that the manager was at my table, and proceeded to give us attitude the rest of the time we were there. We were seated next to the bar, and heard at least 4 different servers comment on how I didn't like what I ordered, and how if I didn't like it, I shouldn't have ordered it. It was extremely rude and unprofessional, and while I don't expect much, I do expect for me to eat my damn food without hearing about how dumb I for attempting to eat something new. I wouldn't recommend this location, but the one in Wheaton is pretty sweet.
(1)Angela U.
I like this place, it is casual. The bottomless soft drinks and fries are great, don't find that too many places right now. The decor is great, I love all the artsy pieces with the burgers and robins. Food was tasty, Waitstaff was great. I will definitely go back to Red Robin.
(4)Danielle C.
Had a business lunch outside last week. We had a quiet table tucked to the side, in the shade. Perfect place for a nice, relaxed conversation- basically, for some other division managers and I to catch up. The serving portions were huge! I split a salmon burger with a friend. It was great, but 1/2 was more than enough. It had a tasty mayonnaise/mustard on it. I did not try any fries. Someone else had a smoothie- liked it. Overall, the pricing seemed kind of high for what we had, 2 of us split a salmon burger, one other person had a chicken sandwich, and another had a smoothie. Somehow the bill was 40-something. That is without Chicago tax! Anyhow. It was OK suburban dining. Nothing to write home about... but a good salmon burger.
(4)Maria S.
Here is what happened to my family. Somehow we happened upon a giant stack of "free kid's meal" coupons. I don't even remember where we got them - anyway, we ended up with approximately 500 free kid's meal coupons. So we started bringing the family to the RR. A lot. And the kids loved it. They really do cater to families - good kids meals, quick quick quick service, attentive wait staff - FREE refills on MILK (that is unusual). Good burgers, too. SO of course we were hooked and eventually the coupons ran out. Very friendly wait staff, the kids love it, good food. And they give the kids free balloons which is a big hit too.
(4)T D.
I think this location is way better than the one in Wheaton. You can also dine outside on their patio which is nice if you want to get a way from all the commotion inside. My latest craving has me coming here for their California Chicken Burger. Overall I have not been disappointed with any of their burger selections. If you are ordering an appetizer, go with their Spinach Artichoke dip...creamy delicious! Service is very friendly and prompt at this location and lately I have been coming here about once every two weeks, just to get my fill.
(4)Celeste C.
Went here when my in-laws came to visit. Tons on families here on a Saturday night. So many in fact that they had ran out of high chairs!! When we did get one the straps where broken, my daughter thought it was great to stand up!! The fries were great. They did mess up our (my father in laws and mine) order. By the time the correct version came out I was full on fries. Not really crazy about going back there.
(2)Ron M.
I go here for lunch often. Very casual place, nice decor, games and video machines to keep the kids busy. Burger was just fine, wait staff very helpful and very friendly. Nice place to go with friends to enjoy a casual meal.
(3)Nelson S.
Definitely a family oriented restaurant, kids in every nook & cranny. This place is decent if you have to go. Personally, this wouldn't be my first choice but the food is alright. Was never a fan of their burgers so I usually get some kind of chicken sandwich and have been pleased. I do like their fries and when you get refills, that is more than enough. I think their drinks then to be on the weak side so I usually get beer. I don't hate the place, but I don't love it either, I'll go if someone else wants to go. So, yeah...
(3)Nora X.
Went here with my friends for burgers because we felt like pigging out..and for the bottomless fries of course. The burger (chili cheese lol) was okay but nothing amazing, the fries were good but the only great thing is that they were..well..bottomless and I dunked them in ketchup.
(3)Tim M.
Burgers and friest are excellent, beer selection is great, service is good, prices are reasonable. I've been here a few times, no complaints.
(4)Summer R.
Great spot to take the kids! It's usually noisy and crowded at peak hours so your younger family members don't have much of an opportunity to disturb other patrons (unless they are really out of control and then it's time to leave anyway). The kid's menu is pretty good and it is nice to dine where there are other families. I opt for one of the wraps - a chicken bbq thing and my husband goes for the burger. We are both satisfied, full and always order the same thing next time. Wait staff is always cordial and friendly. Last waitress was a bit young and green but she gave 110% and we were fine with that. Free balloons for the kids is a great way to keep them happy! One of our favorite places to stop.
(4)Brad C.
Not likely to walk away hungary, the burgers are huge. They have bottomless fries, I have never been able to eat a second helping. Lots of families are usually here so you are likely to have kids running around and screaming.
(3)David C.
Red Robin....Yumm! This was my first time coming to a Red Robin...I know...sad. Now I know why they are so famous for their burgers and bottomless fries. My friend and I came here after doing some holiday shopping. We both got burgers which were good and I had the bottomless sweet fries and he had regular fries. Two things were off-putting about this place. First, the portion of fries that comes with the meal is small which leads people to ask for more. The second portion is almost three times bigger. The problem is when they "run out of fries and need to make more." My friend waited about 30 minutes until we decided to leave. He is still waiting for those fries. The second problem was the waitress, Kimberlee. She was horrible. She was absent and when I asked about the elusive fries she snapped at me. The only redeeming quality about this place are the burgers! Maybe get it to go.
(3)Brenden B.
I've always liked Red Robin. They are a good chain that really focuses on what they are good at...burgers. Big, juicy, burgers. My wife and I come here ever so often to get our crave. The appetizers are meh, and we usually pass on those, but the burgers are delicious. There is such a variety of toppings, buns, and sauces to choose from, its always exciting. I usually get the whiskey river chicken sandwich and she is always getting something different. The service is fast, and I love the bottomless steak fries. They have a variety of sauces from black pepper ketchup, garlic mayo, campfire sauce, to name a few. The drinks options are fun and always good. Use caution, they are very sugary and could easily open up the gates to diabetes. Lastly, its cheap. You're not over paying for what you are getting. Good value, quick service, and quality burgers. I'm a fan.
(4)Nikki T.
I love their burgers and fries (esp the sweet potato fries)! My favorite burger is the burnin' love.
(5)Howard L.
I had a Red's Tavern burger with their bottomless fries. The Tavern burger was nice with the thousand island sauce. The fries are still tied with McDonald's for best in class. The large space also got quite crowded here for a weekday lunch.
(4)Jana B.
It was the first time I went there after they remodelled it. And I have to say I really like it. I have been there many times and I really like their burgers and fries. The staff there is super friendly and helpful and they have great customer service. I went there with a couple of friends once and my friend orderd a burger, but got a different one served. He only noticed it half way through (actually more than that :-)) and then mentioned it. They were so kind to give him his actual order for free to go, even though he basically ate the whole other dish. That was very nice. The only thing that would make it a 5 star rating for me is, if they had a different supplier for their guten-free buns. They are not so tasty and usually I get my burgers lettuce wrapped instead.
(4)Jon S.
Can't go wrong with Red Robin!
(4)Michelle H.
yum, great fries and loving the oktoberfest burger!
(5)Noah I.
When I joined Yelp, I told myself I wouldn't give five star reviews because no restaurant is truly perfect. F@$% that noise. This Red Robin is absolute perfection. We were immediately seated in a booth, which automatically gets a restaurant one star in my book. I asked our waitress, Maggie, about the Orange Cream Soda because I thought that was a strange thing. Her description was the most incredible way of saying "It tastes like a dreamcycle" that I have ever heard. I did not get it because I have no balls, and I just wanted my Sprite. Our appetizer comes, chips and chili-queso. Honestly, at this point, I'm not paying much attention to taste as much as I am paying attention to the sheer volume of food I can cram in my eating hole. That experience alone was enjoyable, 10/10. When chips ran out, my table panicked. The chips are gone, but there is still queso. Are there refills on chips? We decide to ask Maggie, Maggie gives two thumbs up, we celebrate as she goes back to the kitchen. This is where s#% gets nuts. A man stops at our table and gives us chips. This man is not Maggie, and he's just wearing flannel like a casual mf'er. Using our brains, we decide this is either the manager or the owner of this particular Red Robin location. We also decide that this guy is cool af. He goes to tables, taking orders and kicking ass. Real hands on guy that was super kind to us and brought me some honey mustard for my chicken strips, which he also brought. You might be thinking to yourself, the manager has to pick up Maggie's slack? Nah. Maggie and manager bro tag teamed our table like a two dollar hoe. Food is great, fresh, and hot. The other four stars of course come from the bottomless fries. Eat as many as you want. Puke and eat more then repeat. Stuff your pockets when you go home, it's bottomless fries mothuhfrickah.
(5)S. B.
Heavy set waitress. Was hard of hearing and talked extremely loud guess we r too old to go in a place like that little black Box on the table THAT SHE DIDNT EXPLAIN I started playing w the games on it to bide my time. When ppl were seated next to us they were told it was. $2 charge to play the games. I had to complain to the mgr to get that money taken off our bill Waitress diss appeared after we were seated didn't know we were supposed to press the button on the box to get a waitstaff To get refill drinks u needed to press another button. The whole time we watched them all gabbing in the back Then u had to check out and pay with AGAIN that black box. And IT had the nerve to automatically give that disappearing waitress 20% Last time we were at RR it was in PHX when we sat down they IMMEDIATELY brought a good size bowl of fries. Now they said u had to order a burger fries didn't come w my $11 salad !!! And when my husband did get his fries there were 8 of them when he asked for more they brought 7 more!!! CHEAPSKATES
(1)Rick C.
Great service, love the thin crust pizza, one of the best around! It's always consistent, no surprises!
(5)Jonathan H.
This is one of my favorite restaurants around me. The staff is always helpful and friendly. The food is always off the chain. I can't say enough about the burgers. Their selection is so vast when it comes to this category. My personal favorite meal is the Crispy Chicken Sandwich. It is delicious. If you ever are in the area to see a movie at Regal Cantera in Warrenville I would highly recommend stopping here first.
(4)Brenden B.
I've always liked Red Robin. They are a good chain that really focuses on what they are good at...burgers. Big, juicy, burgers. My wife and I come here ever so often to get our crave. The appetizers are meh, and we usually pass on those, but the burgers are delicious. There is such a variety of toppings, buns, and sauces to choose from, its always exciting. I usually get the whiskey river chicken sandwich and she is always getting something different. The service is fast, and I love the bottomless steak fries. They have a variety of sauces from black pepper ketchup, garlic mayo, campfire sauce, to name a few. The drinks options are fun and always good. Use caution, they are very sugary and could easily open up the gates to diabetes. Lastly, its cheap. You're not over paying for what you are getting. Good value, quick service, and quality burgers. I'm a fan.
(4)Nikki T.
I love their burgers and fries (esp the sweet potato fries)! My favorite burger is the burnin' love.
(5)Tim D.
burgers there are awesome, I like to go to their bar area, fry portions are small but they are unlimited so no issues
(5)Howard L.
I had a Red's Tavern burger with their bottomless fries. The Tavern burger was nice with the thousand island sauce. The fries are still tied with McDonald's for best in class. The large space also got quite crowded here for a weekday lunch.
(4)Jana B.
It was the first time I went there after they remodelled it. And I have to say I really like it. I have been there many times and I really like their burgers and fries. The staff there is super friendly and helpful and they have great customer service. I went there with a couple of friends once and my friend orderd a burger, but got a different one served. He only noticed it half way through (actually more than that :-)) and then mentioned it. They were so kind to give him his actual order for free to go, even though he basically ate the whole other dish. That was very nice. The only thing that would make it a 5 star rating for me is, if they had a different supplier for their guten-free buns. They are not so tasty and usually I get my burgers lettuce wrapped instead.
(4)David C.
Red Robin....Yumm! This was my first time coming to a Red Robin...I know...sad. Now I know why they are so famous for their burgers and bottomless fries. My friend and I came here after doing some holiday shopping. We both got burgers which were good and I had the bottomless sweet fries and he had regular fries. Two things were off-putting about this place. First, the portion of fries that comes with the meal is small which leads people to ask for more. The second portion is almost three times bigger. The problem is when they "run out of fries and need to make more." My friend waited about 30 minutes until we decided to leave. He is still waiting for those fries. The second problem was the waitress, Kimberlee. She was horrible. She was absent and when I asked about the elusive fries she snapped at me. The only redeeming quality about this place are the burgers! Maybe get it to go.
(3)Sara P.
Food was fine - service was horrible. 1/2 empty restaurant & waited 20 minutes to be seated .. waited another 25 minutes for the server to take our order. Definitely won't be back.
(1)Thomas T.
Red Robin is Red Robin, if you haven't been there, pretty much everything is good. I went during lunch and just stuck to the lunch menu, trying to keep my costs down, but still ended up paying 19 bucks. So be weary that there are cheaper options out there. On this occasion I got the chicken caesar wrap with clam chowder soup. Clam chowder was the one recommended by my server. I can't believe I'm complaining about this, but I thought it had too much clam. My other friend works at a different Red Robin and she said the chicken tortilla is their best one so I must try that next time. The wrap was good, had a burger the night before which is why I didn't get one this time and that was probably a dumb choice but oh well. Got the freckled lemonade which is why my total was bumped up to 19 but I think I got my moneys worth. Probably had about 3 of those which is good, but also bad with the amount of sugar that's probably in that bad boy. But yeah, good place, will definitely go back since I think their burgers a good.
(3)Danielle C.
Had a business lunch outside last week. We had a quiet table tucked to the side, in the shade. Perfect place for a nice, relaxed conversation- basically, for some other division managers and I to catch up. The serving portions were huge! I split a salmon burger with a friend. It was great, but 1/2 was more than enough. It had a tasty mayonnaise/mustard on it. I did not try any fries. Someone else had a smoothie- liked it. Overall, the pricing seemed kind of high for what we had, 2 of us split a salmon burger, one other person had a chicken sandwich, and another had a smoothie. Somehow the bill was 40-something. That is without Chicago tax! Anyhow. It was OK suburban dining. Nothing to write home about... but a good salmon burger.
(4)Maria S.
Here is what happened to my family. Somehow we happened upon a giant stack of "free kid's meal" coupons. I don't even remember where we got them - anyway, we ended up with approximately 500 free kid's meal coupons. So we started bringing the family to the RR. A lot. And the kids loved it. They really do cater to families - good kids meals, quick quick quick service, attentive wait staff - FREE refills on MILK (that is unusual). Good burgers, too. SO of course we were hooked and eventually the coupons ran out. Very friendly wait staff, the kids love it, good food. And they give the kids free balloons which is a big hit too.
(4)T D.
I think this location is way better than the one in Wheaton. You can also dine outside on their patio which is nice if you want to get a way from all the commotion inside. My latest craving has me coming here for their California Chicken Burger. Overall I have not been disappointed with any of their burger selections. If you are ordering an appetizer, go with their Spinach Artichoke dip...creamy delicious! Service is very friendly and prompt at this location and lately I have been coming here about once every two weeks, just to get my fill.
(4)Beverly W.
Out of all the Red Robins in Illinois, this is far the best. The menu offers salmon, while Plainfield and Bolingbrook doesn't. The food is much hotter, the service is unsurpassed. The Manager is one of the best I've seen and they are always checking to see if you need refills and more fries. The restaurant itself is spotless. We always eat in a booth in the bar area. The young lady has been there twice and is very attentive. We appreciate the overall great service and will go a longer distance from home to eat there.
(5)Jon S.
Can't go wrong with Red Robin!
(4)Michelle H.
yum, great fries and loving the oktoberfest burger!
(5)Devonie M.
Love the burgers, and the bottomless fries satisfy even the largest of appetites. I always enjoy the onion ring appetizer, but the beers are overpriced. However, it is in a great location and enjoy seeing the same employees there year after year. Word to the wise - do NOT waste your time, money, or sweet tooth on the cupcakes. Eat a few more fries and call it a day.
(4)Lisa F.
Red Robin is slowly becoming one of my favorite places to go. First, it's easy. We've been to this location three times now and never had to wait. We're always seated promptly and the waitstaff is very attentive. Second, it's great for quick food. I love the clam chowder and the chicken fingers and fries. These are now my favorite chicken fingers out there. The perfect amount of breading that has a delightful taste! Third, it's not pricey, very couple friendly. The husband and I do sodas or teas, a meal each and sometime an appetizer and don't even break $30 after tax. That's way more affordable than some other places we like to frequent.
(5)Shan H.
My best friend and I came here after we were treated so rudely by a neighboring restaurant at 9pm on a Tuesday night (i.e. were not acknowledged for 5 minutes standing at the hostess console and told that the restaurant was not closing, when in fact the kitchen was closing... how exactly does THAT work?) Let me briefly explain my day prior to entering this restaurant. I had been at the hospital the entire day with my Dad and Grandma because my Mom had surgery. My best friend came to take me out of the hospital to dinner. I was starving and had barely eaten all day and it was almost 9pm on a Tuesday night. After walking out of the previous restaurant, walking into Red Robin felt like a breath of fresh air. They acknowledged us as SOON as we walked in and were friendly and attentive the ENTIRE time we were there. Our food was made and brought to us within minutes. We were only 2 of maybe 10 other people in the entire restaurant. I left them a BIG tip. I enjoy their fare and I've always had good service at Red Robin every time I've gone there. Very happy to recommend.
(4)Pat E.
Not as good as the Danada location, they do not refill your fries as fast! The restaurant set up is cool though, as you walk in ARCADE BABY!
(3)Jessica D.
Bright locale, ready to fill you up with their unending french fry basket and lots of other delectable goodies that taste good! Can be a bit loud, lots of young people. An excellent location for a group or a date before a movie next door. They used to carry a special gift card packet that included two tickets to Cantera and one of their gift cards -- not a bad deal at all!
(4)Mary R.
I always enjoy this Red Robin with the kids, but this time just went with the hubby and had a great time. Great burgers although this time it was a little overdone. So this time they only get 4 stars. But they sang to me and gave me free ice cream for my birthday along with the free birthday burger.
(4)Ellen M.
This is an unbearably upbeat, family-friendly chain restaurant with balloons, videogames and servers in matching polos. If you don't have kids, don't bother. But wait, the burgers are good, the chicken is ok (over-seasoned, but what the heck) and my husband got a decent fish fry. On Tuesday evenings the Red Robin is there in person to scare the toddlers, but older kids like it. We've been there twice, and our servers (Jill and Jen) were perfectly attentive. If the kids want to go, that's good by me. A family of four will spend about $35-40 including tip. Most burger or chicken meals are $8-9. You can be sure you still lived a full life if you never make it here though. 7/27/07 - ugh...I can't wait until the kids are sick of this place. The service is good but it's sooo overpriced and way too bustling.
(2)Gary B.
In a word... YUMMM! Had lunch here today, the bacon cheeseburger. Very good! The staff was also very friendly and courteous. Join the RED ROYALTY Club and get cool free stuff... including a free burger on your birthday!
(4)Darlene R.
This was my first ever trip to a Red Robin restaurant. It will also be my last if I can help it. First of all, my group and I walked in and noticed a weird...smell. It was a strong, musty smell. Normally I would have just left, but I was with a group and wasn't the one who chose the place. My entree included a chicken breast. What I received was a SLIVER of chicken. This was the tiniest chicken breast I've ever seen. It may as well have been a chicken nugget. The rest of the entree wasn't too great, either. Go elsewhere.
(1)Lorraine A.
This one of our favorite restaurants to go to when we go to the nearby movie theater. The staff are always friendly and helpful, the atmosphere is fun and interesting, and the food is good! As vegetarians we really appreciate the fact they will turn any burger into a veggie burger. Yum!
(5)Michelle I.
What can you say about a Red Robin!? Any Red Robin I've ever been to has always been spot on with their service and food quality! We had a young waitress which was always coming by and checking in with us. She never gave my girlfriend a weird looks at some of her requests. (Another server) lol! Great burgers, endless fries- if you could even get a second order! The onion ring tower with sauces are fantastic! You want a great burger check out Red Robin!
(5)Eric F.
The perfect place to take the family after a screening of Paul Blart: Mall Cop 2. Like that film, Red Robin Gourmet Burgers is uninspiring. Bland. In fact, I'm having trouble working up any passion to write this review. I did appreciate the thick burger-not something you can take for granted (See my review of Meatheads). I got a kick out of the black and white photo of a Greenwich Village street sign hanging on the wall. It was Bleeker Street, two blocks from where my mother still lives. Ironically, this restaurant is located in a little stretch of Warrenville wilderness that Mom would find positively soul-crushing. The seats in the waiting area shaped like cheeseburgers made me laugh. All in all, Red Robin Gourmet Burgers will probably be most useful to students of language trying to find the origins of the word "meh."
(3)Jonathan H.
This is one of my favorite restaurants around me. The staff is always helpful and friendly. The food is always off the chain. I can't say enough about the burgers. Their selection is so vast when it comes to this category. My personal favorite meal is the Crispy Chicken Sandwich. It is delicious. If you ever are in the area to see a movie at Regal Cantera in Warrenville I would highly recommend stopping here first.
(4)Noah I.
When I joined Yelp, I told myself I wouldn't give five star reviews because no restaurant is truly perfect. F@$% that noise. This Red Robin is absolute perfection. We were immediately seated in a booth, which automatically gets a restaurant one star in my book. I asked our waitress, Maggie, about the Orange Cream Soda because I thought that was a strange thing. Her description was the most incredible way of saying "It tastes like a dreamcycle" that I have ever heard. I did not get it because I have no balls, and I just wanted my Sprite. Our appetizer comes, chips and chili-queso. Honestly, at this point, I'm not paying much attention to taste as much as I am paying attention to the sheer volume of food I can cram in my eating hole. That experience alone was enjoyable, 10/10. When chips ran out, my table panicked. The chips are gone, but there is still queso. Are there refills on chips? We decide to ask Maggie, Maggie gives two thumbs up, we celebrate as she goes back to the kitchen. This is where s#% gets nuts. A man stops at our table and gives us chips. This man is not Maggie, and he's just wearing flannel like a casual mf'er. Using our brains, we decide this is either the manager or the owner of this particular Red Robin location. We also decide that this guy is cool af. He goes to tables, taking orders and kicking ass. Real hands on guy that was super kind to us and brought me some honey mustard for my chicken strips, which he also brought. You might be thinking to yourself, the manager has to pick up Maggie's slack? Nah. Maggie and manager bro tag teamed our table like a two dollar hoe. Food is great, fresh, and hot. The other four stars of course come from the bottomless fries. Eat as many as you want. Puke and eat more then repeat. Stuff your pockets when you go home, it's bottomless fries mothuhfrickah.
(5)S. B.
Heavy set waitress. Was hard of hearing and talked extremely loud guess we r too old to go in a place like that little black Box on the table THAT SHE DIDNT EXPLAIN I started playing w the games on it to bide my time. When ppl were seated next to us they were told it was. $2 charge to play the games. I had to complain to the mgr to get that money taken off our bill Waitress diss appeared after we were seated didn't know we were supposed to press the button on the box to get a waitstaff To get refill drinks u needed to press another button. The whole time we watched them all gabbing in the back Then u had to check out and pay with AGAIN that black box. And IT had the nerve to automatically give that disappearing waitress 20% Last time we were at RR it was in PHX when we sat down they IMMEDIATELY brought a good size bowl of fries. Now they said u had to order a burger fries didn't come w my $11 salad !!! And when my husband did get his fries there were 8 of them when he asked for more they brought 7 more!!! CHEAPSKATES
(1)Rick C.
Great service, love the thin crust pizza, one of the best around! It's always consistent, no surprises!
(5)Billy Z.
Very clean and friendly place. Burgers were great and the beer was cold. Great place for quick food or just a drink.
(5)Julie H.
Service was good. "Blue" Ribbon burger had no blue cheese....
(2)Autumn H.
It was a really good dining experience! The quality of the food was really superb and the waitstaff were really friendly, but the price was a little high, which would be my only complaint. Definitely will go back in the future though!
(4)Lydia Z.
Most of their food is decent but we enjoy their buffalo wings. And shakes. Oh yeah, the shakes. We have been there a half dozen times and the service has been all over the place. However, twice it was waaay above average. One time we had "Tiffani" and she was very good. Another time it was crazy busy and our server "Kamilla" was spectacular. She was extremely efficient and friendly and even though the place was slammed we never felt we were ignored. The place gets busy and since it is near the movie theatre it can get loud with families and teens.
(4)Kate O.
We arrived around 12pm for lunch. I was on my lunch break so I was on somewhat of a time crunch. We were not greeted for approx. 10 minutes. We put our order in right then, and waited 35 minutes for our food! We had ordered a chicken Caesar wrap and a burger, shouldn't take 35 minutes. My burger was still pink inside, after asking for well done and was missing half of the ingredients that I had requested. I had also told our waiter that I had a to-go order to put in but would wait until the food came out. She didn't bring the food out and it took us waiving her down 10 minutes after we received our food to put the order in. After complaining about the burger, she offered to make me a new one to take with me since I had to get back to work, which was definitely appreciated. I half expected to have the manager come speak with me, but I was given a dirty look and never talked to. Stay away from this joint!
(2)Jeff K.
Great service and always friendly I have never had a bad burger here The kids love the food Our 3yr old cant get enough of the mac and cheese and our 7 yr old just loves the spaghetti Plus they always make sure they get a ballon on the way out A little pricey but overall a great place to go especially if you have little ones
(4)Emily T.
Food is outstanding. The burgers are juicy and the sweet potato fries YUM. Service however is a major issue. I am very fair and usually pretty low maintenance. The last 3...yes THREE times I have requested mushrooms on the side and avocado on my burger they have failed my request. I usually split my burger and my guest does not like mushrooms, hence getting them on the side. The last two times the waiter looked at me like I was annoying him by pointing out the mistake. Not acceptable. Management does not appear to care or apologize for the mistakes. Too bad, like I said, food is great but I also want great service.
(2)Tamara M.
great customer service. They are just like any other red robin. I would go again
(4)Joe E.
4 star food all things considered (price, taste). 2 star service at this location. Slow on the drink and fry refills. Solid restaurant, though.
(3)Kevin R.
I like Red Robin but this location is AWFUL. I wouldn't recommend it to my worst enemy! The fried were not cooked all the way...The tavern fries just had a piece of American cheese that was not even melted on top. The server "Fonzie" was slow and not very friendly. We were sitting in the bar area and employees were just hanging out at the bar not doing anything. My motto is if you have time to lean you got time to clean...There were dirty tables that haven't been bussed yet. There was one server that put his foot on one of the booth to tie his shoe...then walked back to the kitchen to take food to a table and he didn't stop once to wash his hands...That is DISGUSTING! I will not step foot into this location again. I would give this location a negative rating if Yelp would let us!! While walking out we asked to speak to a manager and when we told him about the server not washing his hands...The manager didn't really seem to care to much.
(1)Candice G.
Unlimited fries? Yes, please. For that- 3 stars. Pure and simple. Here's my trick, order the veggie burger, which isn't very good and totally not worth the price on it's own BUT you don't eat it. Instead, get it to go (take it to work the next day or sumthin') and then eat your weight in fries while you're there. Now that's the ticket!
(3)Adam Z.
Came here for lunch on a Friday and it was fast, fresh and the server did a great job with refills. We were done within 30 minutes. I would definitely go back.
(5)Justine M.
Like most, this location is clean and friendly staff. I've been to red robin for years but it's not my first choice. Standard chain food. They have endless fries which are kinda pointless cuz people fill up with one basket. I do like that they have healthy alternatives. I got the salmon sandwich wrapped in a lettuce wrap and substituted fries with a salad. No charge. Bad thing about their lettuce wrap was it was too thick - too much lettuce. I tore off some peices but then ended up eating my sandwich in a mess, coudln't even hold it up. It's healthier but not as easy to eat...
(3)Michael P.
This restaurant does not know how to handle large groups. The staff is not accommodating at all!! After waiting over an hour, after being told it would be only a half hour, The staff literally laughed at our aggravation. During that hour wait, a continues flow of customers came in and were seated, while our party of 11 waited, waited and waited. Due to their ignorance and poor management, we were forced to leave this establishment. I recommend NOT to patronize this restaurant.
(1)Brandy W.
I'm a cheap date. What can I say? - Unlimited fries, check. - Whiskey River Burger with fried onion strings, check. - Free burger for my birthday, check. - Great service, check. - Awesome BBQ sauce, check. - Freckled lemonade for the husband with free refills, check. {*total ripoff, but sometimes he's a sucker for that sort of thing.} What's not to love? I am seriously convinced that this place has the best burger setup of anywhere I've been lately! I'm not even kidding. My husband also had an Oktoberfest burger with dijon-covered sauteed onions, ham, romaine, burger patty, swiss cheese on a brioche (pretzel) bun. So incredible. The prices are a bit high, but you get unlimited fries and they always seem to have freebies if you're into that! We attempted to hit up the Wheaton location and BAM, the sign on the door said, closed! They closed the day before FOR GOOD! Off to Diehl we went. With my freebie burger for my birthday, our bill came to just over $12. Seriously. We obvi tipped on the full amount (as you should with any discount), but how can you beat that with waiter service? Did I mention unlimited fries?
(5)Zach G.
I simply DO NOT get the Red Robin fad. I have had Red Robin several times, thanks to people I eat lunch with thinking it's the greatest thing since sliced bread, and I have only really enjoyed my meal once. First off, the staff is usually pretty friendly. That's the best thing I can say about Red Robin. The restaurants themselves are pretty...ehhhhhhh...well they're clean. But the decor, the atmosphere, everything is just a pit. So now on to the food. I have tried the beef burgers and the chicken sandwiches here and they all share one common them - mediocrity. They try to be inventive with their burgers...that's great, but only if you don't replace taste with inventiveness. They do. They're like that hot girl in high school - they try to get by on their looks because they have no personality or brains, and you don't find that out until it's too late. This is Red Robin...that hot girl you went to high school with.
(2)Ericka A.
The burgers are nothing particularly special, but the ingredients are pretty fresh and I was able to pick out the different flavors of the bacon, guac and onion atop my order. It was done exactly how I requested - Guacamole Bacon Burger with Onion Straws, medium rare, slightly pink in the middle and a side upgrade from regular Fries to Sweet Potato Fries. I enjoyed it; I didn't LOVE it. I did love that even with the upgrades and a giant, strong Mai Tai that I only paid $20. So while I still prefer Smashburger for a burger, I can only get beer there. Red Robin has a full bar and the Tiki Drinks are affordable ($7 or less). We asked our waitress which drinks had the most booze in them. It was one of those nights. She recommended the Long Island, the Mai Tai and a couple other drinks. She didn't let us down. I was in food and liquor coma for the rest of the night.
(3)Nikhil D.
I've never been to red robin but this first time did not disappoint. I got the garden burger. I thought it was going to be soggy like most other vegetarian burgers. BUT IT WAS AMAZING! I loved their Bottomless Fries with their signature seasoning! Would've earned an additional star, if the server had been a little more polite.
(4)Jesse W.
My wife and I go there and nearly always sit at the bar. We always have had good service. I'm really happy with the frozen glass for each beer I order. Love it. I've tried their burgers and wraps and have always been happy with the food. My wife normally orders the fish tacos or something else low-fat and it's always been tasty.
(4)Eva F.
Very kid friendly and the food is great!
(4)Christina K.
I love Red Robin. It's one of my favsies. This is one of the only ones in the area I will still go to. Other locations removed my usual (Blackened Chicken Sandwich), and I don't know why. Additionally, they charge per sauce. Not here. Thank goodness for non-franchised locations. Their food is up to par with the rest of the chain, and prices are the same, but the service is better and they're not stingy jerks with the sauce.
(4)Jason G.
Reasonable prices for good service and good food. There is a tv in the floor when you enter the restaurant which is cool. I tried to jump on it, but it didn't break.. Get the zucchini sticks...they are the best I've ever had.
(4)Tessa G.
I have always been a fan of Red Robin. In High School, which isn't too far behind, I visited this location NUMEROUS times before and after movies. It is one of my favourite chain restaurants and I have always been satisfied. For some odd reason, I went without Red Robin for a good 4 years. I have recently changed that. This location is always clean, fast paced, and friendly. I went here two times within two weeks about a month ago. GUILTY. The two times were on weekend night (Fri/Sat). The first Friday visit had a very short wait and we were given fast and friendly service. I tend to get the Crispy chicken tender salad, which should always be accompanied by the sweet poppyseed honey mustard dressing. This salad is effing huge. It's like, excessive. I remember back in the day when they were little sweetie pies and had half sizes available for this salad. This was righteous; I consumed just as much, more was gone from my plate, and I was paying less. Oh well, now I'm forced with a true battle each time it arrives. Me versus 'THE SALAD!. You could split anyone of their salads. I am head over heels for the little bread squares they give you along side of the salad. Of course, the biggest downside to this is that you don't get those delicious bottomless steak fries that come with numerous menu items, you will have to order these separately. PLEASE, ORDER THEM, then pick up that cute little bottle called "house seasonings" and sprinkle a bit on top. You will dig it. Their burgers are good, but I've only had bites of the burgers that belonged to the past people I have gone with. Blue Ribbon Burger and Whiskey River BBQ stand out most to me and would be the ones I'd order for myself. I love their clucks and fries and they are often my next choice if I don't get my salad. If I get the clucks and fries, I get a cup of their tortilla soup which is delicious. Oh, that huge onion ring stack? Are there three people at your table? Good talk, ORDER THEM. Their freckled lemonade is also a divine option, along with most other drinks on their menu that includes some sort of pureed deliciousness at the bottom of the beverage. The problem? That it is like $5...I don't know, that's just too much for me to pay for something like that. Knock that down to $2.50 and you've got yourself a deal. Overall, I end up throwing Red Robin into the mix here and there when trying to conjure up restaurant ideas. If you're in the area before a movie and want some American Fanfare, snag a bite. You better not forget your balloon on the way out. Common, there is no age limit on balloons, don't feel sheepish, grab your favourite colour and get outta there! OH and writing this review, totally is making me crave some Red Robin.
(4)Sara P.
Food was fine - service was horrible. 1/2 empty restaurant & waited 20 minutes to be seated .. waited another 25 minutes for the server to take our order. Definitely won't be back.
(1)Thomas T.
Red Robin is Red Robin, if you haven't been there, pretty much everything is good. I went during lunch and just stuck to the lunch menu, trying to keep my costs down, but still ended up paying 19 bucks. So be weary that there are cheaper options out there. On this occasion I got the chicken caesar wrap with clam chowder soup. Clam chowder was the one recommended by my server. I can't believe I'm complaining about this, but I thought it had too much clam. My other friend works at a different Red Robin and she said the chicken tortilla is their best one so I must try that next time. The wrap was good, had a burger the night before which is why I didn't get one this time and that was probably a dumb choice but oh well. Got the freckled lemonade which is why my total was bumped up to 19 but I think I got my moneys worth. Probably had about 3 of those which is good, but also bad with the amount of sugar that's probably in that bad boy. But yeah, good place, will definitely go back since I think their burgers a good.
(3)Tim D.
burgers there are awesome, I like to go to their bar area, fry portions are small but they are unlimited so no issues
(5)May S.
Worst food poisoning of my life. Ate their for dinner last Friday. Ordered chili nachos for an appetizer. Husband got a burger, I got a chicken sandwich. It was all pretty tasty actually. Until the next morning. You don't want to know what sounds, smells and other things that came out of my husband and I. HORRIBLE stomach pains to boot. Three days later, and we're still not 100%. Never eating there again. Ugh.
(1)Timothy M.
You know what to expect when going to Red Robin. A creative burger or chicken sandwich and of course bottomless fries. I ask for a basket of fries before the meal comes out with some ranch and go to town. I have always had a great experience at any Red Robin that I've been too. Order their shakes if your in the mood for one because they are delicious. Especially the holiday ginger bread one. It's money that you get from the ATM. Holla
(4)Jeff D.
Great place good food and very good customer service my kid loves it very child friendly they gave him a balloon at the door it made his day place is clean and will be back here in the future
(5)rob g.
Never been to this one before and I only am writing this at the urging of others. Had food there tonight. Food was mediocre to decent. I ordered a large beer. Waiter said it was 22oz. Glass said 40cl. I asked waiter if i got the large, he said he "promised it was the 22" Google told me that 40cl is 13.5oz while the credit cards were being run. I didn't put up a stink about it, and i probably should have. the beer wasn't exactly cheap, but the waiter was nowhere to be seen once the credit cards were run so I just left. Probably won't go back.
(2)James C.
We used to eat at Red Robin weekly but the food quality and management has been getting worse over the last 2 months. I had the fish and chips, my wife had a burger and my 5 yr old ordered Mac and cheese. The Mac and cheese was warm around the edges and ice cold and very watery in the center. She only took one bite. My wife's burger was fine but half of my fish was raw. I spoke to the manager and asked if they put a piece of ice in the Mac and cheese to cool it off as I explained our problem. He said they would never do that on purpose then got very defensive and kept repeating that it would never happen "on purpose." No replacement or remedy was offered. RR used to be great about correcting any issues, especially with kids meals. Very disappointed with this location and it's management. Our server, Fonzie, yes Fonzie, was nice but couldn't find the manager after the food came out and we noticed the floating macaroni in ice water. On our way out we saw the manager outside chatting and laughing with another employee. Must be a franchise location because corporate would never let this happen.
(1)Lawrence Y.
I've eaten at many a Red Robin, both in L.A. and a few here in Illinois, and there isn't too much to differentiate between. I did like the layout of this particular location though. The service we had was standard, seemed a little too flare-forced but it was fine. I've tried most of the items on the menu, but my favorite is still the Whiskey River BBQ burger! I always pig out on the bottomless fries, and for $5 for freckled lemonade, you better believe I'm cashing in on unlimited refills! Can I get that to go?!
(3)Devon H.
Exelent service! Even though our appatiser took a while our server brought out some fresh fries for us for free due to the wait. All around great service!
(5)jamie p.
I love how you can get your burger wrapped in lettuce instead of the bun (great for us gluten free folks). And did I mention bottomless fries!!! There shakes are amazing too!! But the best part is how nice everyone is and attentive, my drink was never empty neither were my basket of fries lol we stop here everytime we go to the movies!
(5)Jessica D.
Bright locale, ready to fill you up with their unending french fry basket and lots of other delectable goodies that taste good! Can be a bit loud, lots of young people. An excellent location for a group or a date before a movie next door. They used to carry a special gift card packet that included two tickets to Cantera and one of their gift cards -- not a bad deal at all!
(4)Mary R.
I always enjoy this Red Robin with the kids, but this time just went with the hubby and had a great time. Great burgers although this time it was a little overdone. So this time they only get 4 stars. But they sang to me and gave me free ice cream for my birthday along with the free birthday burger.
(4)Winchester D.
been going here a lot lately........... there are two dishes i normally get: the veggie burger, and the seafood scatter. the seafood scatter consists of clams, shrimp, and cod. both are excellent. i wish the seafood scatter was a little cheaper. the sea food scatter is currently is 12.99 with unlimited fries. i would not mind it being 8.99 with no unlimited fries.
(5)Sandy A.
I love this place! Many varieties of great burgers and you can get a mixed drink or a glass of wine. It's close to the movie theatre and I like to see a movie, eat a burger and see a show. The sweet potato fries are good, too. It's reasonably priced, the food comes quickly and the wait staff has always been courteous.
(5)Desirae K.
Have the mushroom swiss burger, you won't be disappointed. Staff is always friendly and fast even during the busy lunch time. If the weather's nice, ask for patio seating (their patio isn't amazing but my rule of thumb is to always choose the patio if the weather's nice).
(4)Sarah R.
Holy Crap is this place good! The first time I tried it was 8 years ago in Southern California. It was the only place near our hotel that wasn't a chain they have here. Well we loved it so when we got home we looked it up and low and behold: they do have them here. Of the few in the Chicago area that I have been to, this location is my favorite. No particular reason, we just always seem to have a better time here. I love the Royal burger. It is anything but good for you. That's probably why it's so good. Before I tried the Royal I was making my way through the menu trying different things. Everything I tried was good. One day I went with my aunt and we wanted to try something new so we asked our waitress her favorite and she told us the Royal. Both of us have stayed loyal ever since. Also, their fries are so damn good and they're bottomless so go hungry!
(5)Steve C.
Oh, this is one of my very favorite burger joints. You can't beat the Banzai Burger .. it's just awesome! This is a fun, family atmosphere and the food is fast & fresh. The staff is super friendly and will make you feel right at home. Highly recommended!
(5)Beverly W.
Out of all the Red Robins in Illinois, this is far the best. The menu offers salmon, while Plainfield and Bolingbrook doesn't. The food is much hotter, the service is unsurpassed. The Manager is one of the best I've seen and they are always checking to see if you need refills and more fries. The restaurant itself is spotless. We always eat in a booth in the bar area. The young lady has been there twice and is very attentive. We appreciate the overall great service and will go a longer distance from home to eat there.
(5)Devonie M.
Love the burgers, and the bottomless fries satisfy even the largest of appetites. I always enjoy the onion ring appetizer, but the beers are overpriced. However, it is in a great location and enjoy seeing the same employees there year after year. Word to the wise - do NOT waste your time, money, or sweet tooth on the cupcakes. Eat a few more fries and call it a day.
(4)Lisa F.
Red Robin is slowly becoming one of my favorite places to go. First, it's easy. We've been to this location three times now and never had to wait. We're always seated promptly and the waitstaff is very attentive. Second, it's great for quick food. I love the clam chowder and the chicken fingers and fries. These are now my favorite chicken fingers out there. The perfect amount of breading that has a delightful taste! Third, it's not pricey, very couple friendly. The husband and I do sodas or teas, a meal each and sometime an appetizer and don't even break $30 after tax. That's way more affordable than some other places we like to frequent.
(5)Shan H.
My best friend and I came here after we were treated so rudely by a neighboring restaurant at 9pm on a Tuesday night (i.e. were not acknowledged for 5 minutes standing at the hostess console and told that the restaurant was not closing, when in fact the kitchen was closing... how exactly does THAT work?) Let me briefly explain my day prior to entering this restaurant. I had been at the hospital the entire day with my Dad and Grandma because my Mom had surgery. My best friend came to take me out of the hospital to dinner. I was starving and had barely eaten all day and it was almost 9pm on a Tuesday night. After walking out of the previous restaurant, walking into Red Robin felt like a breath of fresh air. They acknowledged us as SOON as we walked in and were friendly and attentive the ENTIRE time we were there. Our food was made and brought to us within minutes. We were only 2 of maybe 10 other people in the entire restaurant. I left them a BIG tip. I enjoy their fare and I've always had good service at Red Robin every time I've gone there. Very happy to recommend.
(4)Pat E.
Not as good as the Danada location, they do not refill your fries as fast! The restaurant set up is cool though, as you walk in ARCADE BABY!
(3)Emmy B.
This last trip was meh-I've had better, in the past the food was better at this location. My beef is with the waitstaff. The last 2 times we have come in for my husband's birthday burger, they have not sung. Once a lady asked him if he wanted singing, and gave him a sundae, and Tuesday when we went, the waiter did not wish him a happy birthday, give him a sundae, or sing. I asked the host if they changed the way they do birthdays, but they are supposed to sing and give sundaes. The food was only so-so, and it made me wonder if it was changes Red Robin has made, or the cook. I have eaten at a lot of Red Robin's a lot of times, and this one is the most disappointing.
(3)Ellen M.
This is an unbearably upbeat, family-friendly chain restaurant with balloons, videogames and servers in matching polos. If you don't have kids, don't bother. But wait, the burgers are good, the chicken is ok (over-seasoned, but what the heck) and my husband got a decent fish fry. On Tuesday evenings the Red Robin is there in person to scare the toddlers, but older kids like it. We've been there twice, and our servers (Jill and Jen) were perfectly attentive. If the kids want to go, that's good by me. A family of four will spend about $35-40 including tip. Most burger or chicken meals are $8-9. You can be sure you still lived a full life if you never make it here though. 7/27/07 - ugh...I can't wait until the kids are sick of this place. The service is good but it's sooo overpriced and way too bustling.
(2)Gary B.
In a word... YUMMM! Had lunch here today, the bacon cheeseburger. Very good! The staff was also very friendly and courteous. Join the RED ROYALTY Club and get cool free stuff... including a free burger on your birthday!
(4)Darlene R.
This was my first ever trip to a Red Robin restaurant. It will also be my last if I can help it. First of all, my group and I walked in and noticed a weird...smell. It was a strong, musty smell. Normally I would have just left, but I was with a group and wasn't the one who chose the place. My entree included a chicken breast. What I received was a SLIVER of chicken. This was the tiniest chicken breast I've ever seen. It may as well have been a chicken nugget. The rest of the entree wasn't too great, either. Go elsewhere.
(1)Lorraine A.
This one of our favorite restaurants to go to when we go to the nearby movie theater. The staff are always friendly and helpful, the atmosphere is fun and interesting, and the food is good! As vegetarians we really appreciate the fact they will turn any burger into a veggie burger. Yum!
(5)Michelle I.
What can you say about a Red Robin!? Any Red Robin I've ever been to has always been spot on with their service and food quality! We had a young waitress which was always coming by and checking in with us. She never gave my girlfriend a weird looks at some of her requests. (Another server) lol! Great burgers, endless fries- if you could even get a second order! The onion ring tower with sauces are fantastic! You want a great burger check out Red Robin!
(5)Eric F.
The perfect place to take the family after a screening of Paul Blart: Mall Cop 2. Like that film, Red Robin Gourmet Burgers is uninspiring. Bland. In fact, I'm having trouble working up any passion to write this review. I did appreciate the thick burger-not something you can take for granted (See my review of Meatheads). I got a kick out of the black and white photo of a Greenwich Village street sign hanging on the wall. It was Bleeker Street, two blocks from where my mother still lives. Ironically, this restaurant is located in a little stretch of Warrenville wilderness that Mom would find positively soul-crushing. The seats in the waiting area shaped like cheeseburgers made me laugh. All in all, Red Robin Gourmet Burgers will probably be most useful to students of language trying to find the origins of the word "meh."
(3)Billy Z.
Very clean and friendly place. Burgers were great and the beer was cold. Great place for quick food or just a drink.
(5)May S.
Worst food poisoning of my life. Ate their for dinner last Friday. Ordered chili nachos for an appetizer. Husband got a burger, I got a chicken sandwich. It was all pretty tasty actually. Until the next morning. You don't want to know what sounds, smells and other things that came out of my husband and I. HORRIBLE stomach pains to boot. Three days later, and we're still not 100%. Never eating there again. Ugh.
(1)Timothy M.
You know what to expect when going to Red Robin. A creative burger or chicken sandwich and of course bottomless fries. I ask for a basket of fries before the meal comes out with some ranch and go to town. I have always had a great experience at any Red Robin that I've been too. Order their shakes if your in the mood for one because they are delicious. Especially the holiday ginger bread one. It's money that you get from the ATM. Holla
(4)Jeff D.
Great place good food and very good customer service my kid loves it very child friendly they gave him a balloon at the door it made his day place is clean and will be back here in the future
(5)rob g.
Never been to this one before and I only am writing this at the urging of others. Had food there tonight. Food was mediocre to decent. I ordered a large beer. Waiter said it was 22oz. Glass said 40cl. I asked waiter if i got the large, he said he "promised it was the 22" Google told me that 40cl is 13.5oz while the credit cards were being run. I didn't put up a stink about it, and i probably should have. the beer wasn't exactly cheap, but the waiter was nowhere to be seen once the credit cards were run so I just left. Probably won't go back.
(2)Julie H.
Service was good. "Blue" Ribbon burger had no blue cheese....
(2)Autumn H.
It was a really good dining experience! The quality of the food was really superb and the waitstaff were really friendly, but the price was a little high, which would be my only complaint. Definitely will go back in the future though!
(4)Lydia Z.
Most of their food is decent but we enjoy their buffalo wings. And shakes. Oh yeah, the shakes. We have been there a half dozen times and the service has been all over the place. However, twice it was waaay above average. One time we had "Tiffani" and she was very good. Another time it was crazy busy and our server "Kamilla" was spectacular. She was extremely efficient and friendly and even though the place was slammed we never felt we were ignored. The place gets busy and since it is near the movie theatre it can get loud with families and teens.
(4)Candice G.
Unlimited fries? Yes, please. For that- 3 stars. Pure and simple. Here's my trick, order the veggie burger, which isn't very good and totally not worth the price on it's own BUT you don't eat it. Instead, get it to go (take it to work the next day or sumthin') and then eat your weight in fries while you're there. Now that's the ticket!
(3)Adam Z.
Came here for lunch on a Friday and it was fast, fresh and the server did a great job with refills. We were done within 30 minutes. I would definitely go back.
(5)Justine M.
Like most, this location is clean and friendly staff. I've been to red robin for years but it's not my first choice. Standard chain food. They have endless fries which are kinda pointless cuz people fill up with one basket. I do like that they have healthy alternatives. I got the salmon sandwich wrapped in a lettuce wrap and substituted fries with a salad. No charge. Bad thing about their lettuce wrap was it was too thick - too much lettuce. I tore off some peices but then ended up eating my sandwich in a mess, coudln't even hold it up. It's healthier but not as easy to eat...
(3)Brandy W.
I'm a cheap date. What can I say? - Unlimited fries, check. - Whiskey River Burger with fried onion strings, check. - Free burger for my birthday, check. - Great service, check. - Awesome BBQ sauce, check. - Freckled lemonade for the husband with free refills, check. {*total ripoff, but sometimes he's a sucker for that sort of thing.} What's not to love? I am seriously convinced that this place has the best burger setup of anywhere I've been lately! I'm not even kidding. My husband also had an Oktoberfest burger with dijon-covered sauteed onions, ham, romaine, burger patty, swiss cheese on a brioche (pretzel) bun. So incredible. The prices are a bit high, but you get unlimited fries and they always seem to have freebies if you're into that! We attempted to hit up the Wheaton location and BAM, the sign on the door said, closed! They closed the day before FOR GOOD! Off to Diehl we went. With my freebie burger for my birthday, our bill came to just over $12. Seriously. We obvi tipped on the full amount (as you should with any discount), but how can you beat that with waiter service? Did I mention unlimited fries?
(5)Zach G.
I simply DO NOT get the Red Robin fad. I have had Red Robin several times, thanks to people I eat lunch with thinking it's the greatest thing since sliced bread, and I have only really enjoyed my meal once. First off, the staff is usually pretty friendly. That's the best thing I can say about Red Robin. The restaurants themselves are pretty...ehhhhhhh...well they're clean. But the decor, the atmosphere, everything is just a pit. So now on to the food. I have tried the beef burgers and the chicken sandwiches here and they all share one common them - mediocrity. They try to be inventive with their burgers...that's great, but only if you don't replace taste with inventiveness. They do. They're like that hot girl in high school - they try to get by on their looks because they have no personality or brains, and you don't find that out until it's too late. This is Red Robin...that hot girl you went to high school with.
(2)Ericka A.
The burgers are nothing particularly special, but the ingredients are pretty fresh and I was able to pick out the different flavors of the bacon, guac and onion atop my order. It was done exactly how I requested - Guacamole Bacon Burger with Onion Straws, medium rare, slightly pink in the middle and a side upgrade from regular Fries to Sweet Potato Fries. I enjoyed it; I didn't LOVE it. I did love that even with the upgrades and a giant, strong Mai Tai that I only paid $20. So while I still prefer Smashburger for a burger, I can only get beer there. Red Robin has a full bar and the Tiki Drinks are affordable ($7 or less). We asked our waitress which drinks had the most booze in them. It was one of those nights. She recommended the Long Island, the Mai Tai and a couple other drinks. She didn't let us down. I was in food and liquor coma for the rest of the night.
(3)Nikhil D.
I've never been to red robin but this first time did not disappoint. I got the garden burger. I thought it was going to be soggy like most other vegetarian burgers. BUT IT WAS AMAZING! I loved their Bottomless Fries with their signature seasoning! Would've earned an additional star, if the server had been a little more polite.
(4)Michael P.
This restaurant does not know how to handle large groups. The staff is not accommodating at all!! After waiting over an hour, after being told it would be only a half hour, The staff literally laughed at our aggravation. During that hour wait, a continues flow of customers came in and were seated, while our party of 11 waited, waited and waited. Due to their ignorance and poor management, we were forced to leave this establishment. I recommend NOT to patronize this restaurant.
(1)Jesse W.
My wife and I go there and nearly always sit at the bar. We always have had good service. I'm really happy with the frozen glass for each beer I order. Love it. I've tried their burgers and wraps and have always been happy with the food. My wife normally orders the fish tacos or something else low-fat and it's always been tasty.
(4)Eva F.
Very kid friendly and the food is great!
(4)Christina K.
I love Red Robin. It's one of my favsies. This is one of the only ones in the area I will still go to. Other locations removed my usual (Blackened Chicken Sandwich), and I don't know why. Additionally, they charge per sauce. Not here. Thank goodness for non-franchised locations. Their food is up to par with the rest of the chain, and prices are the same, but the service is better and they're not stingy jerks with the sauce.
(4)Jason G.
Reasonable prices for good service and good food. There is a tv in the floor when you enter the restaurant which is cool. I tried to jump on it, but it didn't break.. Get the zucchini sticks...they are the best I've ever had.
(4)Kate O.
We arrived around 12pm for lunch. I was on my lunch break so I was on somewhat of a time crunch. We were not greeted for approx. 10 minutes. We put our order in right then, and waited 35 minutes for our food! We had ordered a chicken Caesar wrap and a burger, shouldn't take 35 minutes. My burger was still pink inside, after asking for well done and was missing half of the ingredients that I had requested. I had also told our waiter that I had a to-go order to put in but would wait until the food came out. She didn't bring the food out and it took us waiving her down 10 minutes after we received our food to put the order in. After complaining about the burger, she offered to make me a new one to take with me since I had to get back to work, which was definitely appreciated. I half expected to have the manager come speak with me, but I was given a dirty look and never talked to. Stay away from this joint!
(2)Jeff K.
Great service and always friendly I have never had a bad burger here The kids love the food Our 3yr old cant get enough of the mac and cheese and our 7 yr old just loves the spaghetti Plus they always make sure they get a ballon on the way out A little pricey but overall a great place to go especially if you have little ones
(4)Emily T.
Food is outstanding. The burgers are juicy and the sweet potato fries YUM. Service however is a major issue. I am very fair and usually pretty low maintenance. The last 3...yes THREE times I have requested mushrooms on the side and avocado on my burger they have failed my request. I usually split my burger and my guest does not like mushrooms, hence getting them on the side. The last two times the waiter looked at me like I was annoying him by pointing out the mistake. Not acceptable. Management does not appear to care or apologize for the mistakes. Too bad, like I said, food is great but I also want great service.
(2)Tamara M.
great customer service. They are just like any other red robin. I would go again
(4)Joe E.
4 star food all things considered (price, taste). 2 star service at this location. Slow on the drink and fry refills. Solid restaurant, though.
(3)Kevin R.
I like Red Robin but this location is AWFUL. I wouldn't recommend it to my worst enemy! The fried were not cooked all the way...The tavern fries just had a piece of American cheese that was not even melted on top. The server "Fonzie" was slow and not very friendly. We were sitting in the bar area and employees were just hanging out at the bar not doing anything. My motto is if you have time to lean you got time to clean...There were dirty tables that haven't been bussed yet. There was one server that put his foot on one of the booth to tie his shoe...then walked back to the kitchen to take food to a table and he didn't stop once to wash his hands...That is DISGUSTING! I will not step foot into this location again. I would give this location a negative rating if Yelp would let us!! While walking out we asked to speak to a manager and when we told him about the server not washing his hands...The manager didn't really seem to care to much.
(1)Winchester D.
been going here a lot lately........... there are two dishes i normally get: the veggie burger, and the seafood scatter. the seafood scatter consists of clams, shrimp, and cod. both are excellent. i wish the seafood scatter was a little cheaper. the sea food scatter is currently is 12.99 with unlimited fries. i would not mind it being 8.99 with no unlimited fries.
(5)Sandy A.
I love this place! Many varieties of great burgers and you can get a mixed drink or a glass of wine. It's close to the movie theatre and I like to see a movie, eat a burger and see a show. The sweet potato fries are good, too. It's reasonably priced, the food comes quickly and the wait staff has always been courteous.
(5)Desirae K.
Have the mushroom swiss burger, you won't be disappointed. Staff is always friendly and fast even during the busy lunch time. If the weather's nice, ask for patio seating (their patio isn't amazing but my rule of thumb is to always choose the patio if the weather's nice).
(4)Sarah R.
Holy Crap is this place good! The first time I tried it was 8 years ago in Southern California. It was the only place near our hotel that wasn't a chain they have here. Well we loved it so when we got home we looked it up and low and behold: they do have them here. Of the few in the Chicago area that I have been to, this location is my favorite. No particular reason, we just always seem to have a better time here. I love the Royal burger. It is anything but good for you. That's probably why it's so good. Before I tried the Royal I was making my way through the menu trying different things. Everything I tried was good. One day I went with my aunt and we wanted to try something new so we asked our waitress her favorite and she told us the Royal. Both of us have stayed loyal ever since. Also, their fries are so damn good and they're bottomless so go hungry!
(5)Steve C.
Oh, this is one of my very favorite burger joints. You can't beat the Banzai Burger .. it's just awesome! This is a fun, family atmosphere and the food is fast & fresh. The staff is super friendly and will make you feel right at home. Highly recommended!
(5)James C.
We used to eat at Red Robin weekly but the food quality and management has been getting worse over the last 2 months. I had the fish and chips, my wife had a burger and my 5 yr old ordered Mac and cheese. The Mac and cheese was warm around the edges and ice cold and very watery in the center. She only took one bite. My wife's burger was fine but half of my fish was raw. I spoke to the manager and asked if they put a piece of ice in the Mac and cheese to cool it off as I explained our problem. He said they would never do that on purpose then got very defensive and kept repeating that it would never happen "on purpose." No replacement or remedy was offered. RR used to be great about correcting any issues, especially with kids meals. Very disappointed with this location and it's management. Our server, Fonzie, yes Fonzie, was nice but couldn't find the manager after the food came out and we noticed the floating macaroni in ice water. On our way out we saw the manager outside chatting and laughing with another employee. Must be a franchise location because corporate would never let this happen.
(1)Lawrence Y.
I've eaten at many a Red Robin, both in L.A. and a few here in Illinois, and there isn't too much to differentiate between. I did like the layout of this particular location though. The service we had was standard, seemed a little too flare-forced but it was fine. I've tried most of the items on the menu, but my favorite is still the Whiskey River BBQ burger! I always pig out on the bottomless fries, and for $5 for freckled lemonade, you better believe I'm cashing in on unlimited refills! Can I get that to go?!
(3)Devon H.
Exelent service! Even though our appatiser took a while our server brought out some fresh fries for us for free due to the wait. All around great service!
(5)jamie p.
I love how you can get your burger wrapped in lettuce instead of the bun (great for us gluten free folks). And did I mention bottomless fries!!! There shakes are amazing too!! But the best part is how nice everyone is and attentive, my drink was never empty neither were my basket of fries lol we stop here everytime we go to the movies!
(5)Josie M.
This review really isn't about the food at Red Robin; the food is good for what it is, a slightly overpriced chain restaurant. However, this particular location SUCKS. We've been here a lot of times, and while most of the time the service is at the very most adequate, the last few times I have been awful. The food always comes out quickly, but fat chance getting your server to come back to refill your drink, or get you some more ranch or ketchup. It's always freezing, and a lot of the booths come loose while you sit in them. The last time we were there, I chose a new thing to order, which was the sirloin sliders, and after two bites, realized this was a mistake. It came with these fries that had cheese and were DRENCHED in oil. After waiting for at least 10 minutes for my server to come back to my table, I asked if I could have something else, and my server sent over the manager. He was nice enough and offered to replace my meal with something else. My server seemed worried that the manager was at my table, and proceeded to give us attitude the rest of the time we were there. We were seated next to the bar, and heard at least 4 different servers comment on how I didn't like what I ordered, and how if I didn't like it, I shouldn't have ordered it. It was extremely rude and unprofessional, and while I don't expect much, I do expect for me to eat my damn food without hearing about how dumb I for attempting to eat something new. I wouldn't recommend this location, but the one in Wheaton is pretty sweet.
(1)Angela U.
I like this place, it is casual. The bottomless soft drinks and fries are great, don't find that too many places right now. The decor is great, I love all the artsy pieces with the burgers and robins. Food was tasty, Waitstaff was great. I will definitely go back to Red Robin.
(4)Tessa G.
I have always been a fan of Red Robin. In High School, which isn't too far behind, I visited this location NUMEROUS times before and after movies. It is one of my favourite chain restaurants and I have always been satisfied. For some odd reason, I went without Red Robin for a good 4 years. I have recently changed that. This location is always clean, fast paced, and friendly. I went here two times within two weeks about a month ago. GUILTY. The two times were on weekend night (Fri/Sat). The first Friday visit had a very short wait and we were given fast and friendly service. I tend to get the Crispy chicken tender salad, which should always be accompanied by the sweet poppyseed honey mustard dressing. This salad is effing huge. It's like, excessive. I remember back in the day when they were little sweetie pies and had half sizes available for this salad. This was righteous; I consumed just as much, more was gone from my plate, and I was paying less. Oh well, now I'm forced with a true battle each time it arrives. Me versus 'THE SALAD!. You could split anyone of their salads. I am head over heels for the little bread squares they give you along side of the salad. Of course, the biggest downside to this is that you don't get those delicious bottomless steak fries that come with numerous menu items, you will have to order these separately. PLEASE, ORDER THEM, then pick up that cute little bottle called "house seasonings" and sprinkle a bit on top. You will dig it. Their burgers are good, but I've only had bites of the burgers that belonged to the past people I have gone with. Blue Ribbon Burger and Whiskey River BBQ stand out most to me and would be the ones I'd order for myself. I love their clucks and fries and they are often my next choice if I don't get my salad. If I get the clucks and fries, I get a cup of their tortilla soup which is delicious. Oh, that huge onion ring stack? Are there three people at your table? Good talk, ORDER THEM. Their freckled lemonade is also a divine option, along with most other drinks on their menu that includes some sort of pureed deliciousness at the bottom of the beverage. The problem? That it is like $5...I don't know, that's just too much for me to pay for something like that. Knock that down to $2.50 and you've got yourself a deal. Overall, I end up throwing Red Robin into the mix here and there when trying to conjure up restaurant ideas. If you're in the area before a movie and want some American Fanfare, snag a bite. You better not forget your balloon on the way out. Common, there is no age limit on balloons, don't feel sheepish, grab your favourite colour and get outta there! OH and writing this review, totally is making me crave some Red Robin.
(4)Emmy B.
This last trip was meh-I've had better, in the past the food was better at this location. My beef is with the waitstaff. The last 2 times we have come in for my husband's birthday burger, they have not sung. Once a lady asked him if he wanted singing, and gave him a sundae, and Tuesday when we went, the waiter did not wish him a happy birthday, give him a sundae, or sing. I asked the host if they changed the way they do birthdays, but they are supposed to sing and give sundaes. The food was only so-so, and it made me wonder if it was changes Red Robin has made, or the cook. I have eaten at a lot of Red Robin's a lot of times, and this one is the most disappointing.
(3)Celeste C.
Went here when my in-laws came to visit. Tons on families here on a Saturday night. So many in fact that they had ran out of high chairs!! When we did get one the straps where broken, my daughter thought it was great to stand up!! The fries were great. They did mess up our (my father in laws and mine) order. By the time the correct version came out I was full on fries. Not really crazy about going back there.
(2)Ron M.
I go here for lunch often. Very casual place, nice decor, games and video machines to keep the kids busy. Burger was just fine, wait staff very helpful and very friendly. Nice place to go with friends to enjoy a casual meal.
(3)Nelson S.
Definitely a family oriented restaurant, kids in every nook & cranny. This place is decent if you have to go. Personally, this wouldn't be my first choice but the food is alright. Was never a fan of their burgers so I usually get some kind of chicken sandwich and have been pleased. I do like their fries and when you get refills, that is more than enough. I think their drinks then to be on the weak side so I usually get beer. I don't hate the place, but I don't love it either, I'll go if someone else wants to go. So, yeah...
(3)Nora X.
Went here with my friends for burgers because we felt like pigging out..and for the bottomless fries of course. The burger (chili cheese lol) was okay but nothing amazing, the fries were good but the only great thing is that they were..well..bottomless and I dunked them in ketchup.
(3)Tim M.
Burgers and friest are excellent, beer selection is great, service is good, prices are reasonable. I've been here a few times, no complaints.
(4)Summer R.
Great spot to take the kids! It's usually noisy and crowded at peak hours so your younger family members don't have much of an opportunity to disturb other patrons (unless they are really out of control and then it's time to leave anyway). The kid's menu is pretty good and it is nice to dine where there are other families. I opt for one of the wraps - a chicken bbq thing and my husband goes for the burger. We are both satisfied, full and always order the same thing next time. Wait staff is always cordial and friendly. Last waitress was a bit young and green but she gave 110% and we were fine with that. Free balloons for the kids is a great way to keep them happy! One of our favorite places to stop.
(4)Brad C.
Not likely to walk away hungary, the burgers are huge. They have bottomless fries, I have never been able to eat a second helping. Lots of families are usually here so you are likely to have kids running around and screaming.
(3)