I love Potbelly's. Apparently I am outside of both potbelly's delivery zone. Which I think is cruel. Someone should deliver to me. Anyways I learned this back in July when I first moved to Naperville and was used to the Hyde Park restaurant delivery. Well I called, they told me that they don't deliver, and referred to me to another Potbelly's. So I called the other and they said the same thing. Tension was mounting, so I called this Potbelly's back and said they said they don't deliver. (Since I was not very familiar were I was at and not very sure where they were at this was a problem.) So the sweet guy on the phone said No problem we will bring it to you! I was happy . I think they have a great turkey sandwich and addictive oatmeal chocolate chip cookies. Their shakes are not bad either. And they serve chili and soup!! They took care of me, so I take care of them in form of my dollars
(5)
Avid M.
It's been a while since I've been back, but this is a great place to get a sandwich, and the next time I'm visiting the Chicago area I may need to make a couple trips to a Potbelly's. They don't have good sandwich shops like this in California, we've got some good ones, but nothing like this. Great quality ingredients all around, the breads are great, the meats are tasty, and everything is fresh and delicious. I wish we had one on the west coast.
(5)
Aaron R.
Better than your typical fast food sandwich place, but far from gourmet. They do have great oreo shakes.
(3)
Shannon M.
Yay, hot sandwiches! None of this cold stuff for me, I don't care how "freaky fast" you can make them :p I dig the Wreck here, with assorted meats and cheese toasted up fresh for me. The potato soup was only so-so, rather bland unfortunately Service is friendly and efficient. I will be back!
(3)
Heidi B.
Eh just average. I love the sandwiches but there was nothing special about today's visit. I do not live close to a potbelly so when I was in the area I wanted to stop right away. I opted for the TKY skinny sandwich with all the toppings. I loved the sandwich!! I was the only one there so I was able to order and get out quickly. Overall- great tasting sandwiches but just average experience . I think I would stop in again if I am in the area.
(3)
Melanie B.
What better way to top off a "skinny" turkey sandwich than to order an Oreo milkshake after? ;) I just can't pass up a shake that has cookies up the straw! Potbelly is one of my happy places! :)
(4)
Stephanie L.
I've never been disappointed by this Potbelly's location, and I frequently visit for a turkey sandwich and milkshake. The service is phenomenal, and I appreciate how friendly and helpful the employees are. The food is always delicious, and the quality has consistently been great.
(5)
Neil C.
Food - some of the best Potbelly I've ever had Service/Staff - Fantastic! Super friendly and helpful, very happy welcoming vibe in this shop! Very nice outdoor seating outside, great location, and clean inside. 10/10
(5)
Angela P.
When I want a lighter lunch, but I'm not obsessing over calories, I head to Potbelly's. Their regular sandwiches seem slightly smaller than those at Jersey Mike's and other sub shops. And the price is right. For $4.50, I can get a regular size sandwich that is filling, not greasy, and extra toppings at no added charge. The "big" claims to be 30% more and is only $1 more. But even when I'm a hungry monster, I don't upsize here. My usual MO at Potbelly's is to grab a roast beef and provolone on wheat, a Pellegrino, and scram. But today I wanted a little kick, so I got the roast beef with mustard, hot peppers and tomato. My sandwich choices aren't so plain Jane anymore! I really like that they use brown mustard instead of yellow. The hot peppers are indeed, hot. The bread is a little crusty on the outside, but it isn't hard or offputting. I really like Potbelly's sandwiches. The service is good. Friendly (or at least appearing content) employees and accurate ordering are all I ask for in a quick stop like this one. I've always encountered a line here, and it gets worse at noon. The parking lot can get congested during the lunch hour, but it was easier to get in and out of here around 11:30 than 12:30, so go early or go elsewhere.
(4)
Julie R.
This place is fun, fast and friendly! I always have amazing service here and love that it's so close to home. My fav is the Hammie Skinny, love that sandwich! Less calories for less money. But if you are starving and your stomach can order for you, tell it to get a BIG, 30% more of what you want. They have chips for $1.00 and these delicious oatmeal chocolate chip cookies, to die for! Check out Potbelly's for your next meal, you won't be disappointed.
(4)
Ellen M.
The store is a brilliant replica of the original, still on Lincoln Ave in Chicago. The subs are cooked in a conventional oven, the workers truly deserve to be dubbed "artists" despite their modesty, and the live music could be a lot worse. Delicious, and perfect for the whole family, or a pre-movie bite for a special date. Please, don't forget the yogurt shakes and homemade cookies - you wont believe the joy they will bring your tastebuds.
(4)
K W.
On a night not too long ago, I landed at O'Hare and had a picture of my new nephew waiting for me via text. I replied "I'm on my way to the hospital" and the next text that I sent was, "What can I bring you for dinner?". My sister just had a baby so the least I can do is bring dinner... but what's on the way to CDH from O'Hare? I thought and thought and decided sandwiches would be the easiest solution to feed a handful of people and still not require much in the way of plates or silverware. I rushed into Potbelly's to grab various sandwiches to take with me to the hospital. Personally, I can't visit Potbelly's without a PB&J sandwich, it's odd I know but they just taste better from Potbelly's. My mom had the wreck which she truly enjoyed and there were a sampling of various other sandwiches like the Chicken Cheese, and the Italian which made good impressions on all. Their cookies are always a hit and both sugar and oatmeal choc. chip were eaten to the point of gluttony. The cookies are always baked perfectly with a crisp exterior and a softer center... I'm nearly drooling just thinking about their buttery goodness. The service was fast and the man helping with my order was very friendly and thorough with my order. I look forward to visiting this Potbelly's again and personally suggest the PB&J. Oh and don't forget to get a cookie or 5.
(4)
Erik S.
Always delicious, love that they have the calorie counts posted for everything. My favorite is the chicken and cheddar on wheat. Add peppers.
(5)
Melissa J.
Great place to grab lunch! Get's really busy, but they know how to deal with it and move you along quickly. Delicious every time. During the week, it's lots of business people from the neighboring business parks but on weekends/evenings is a good mix of people.
(4)
Jessica G.
Quick service - I like the little portable order-taker that they have someone taking orders with when the lines are long. I also like the TKY - smaller sandwich = good thing. I also love the hot peppers - those can make or break a sandwich for me if they aren't right and these are quite right. It's a bit loud in there and maybe that is by design but for me, it gets me out of there faster, which is nice because we only get an hour for lunch. Thinking of adding this one to the regular lunch rotation.
(4)
Thomas T.
So for the restaurant alone, I'll give it 4 stars. I like the feel of potbellys, old school tavern looks. It's the same as any other potbellys though, nothing to separate it from the rest. Only real complaint is the seating, er lack there of. Went here during lunch one day, and granted it was lunch so it was really busy, but still it was packed. Not really their fault, just saying though. And I usually like subway more but thats just a personal preference.
(4)
Nari H.
They are consistently fast, friendly, and quality. :) Even during the lunch rush. My only sad feeling coms from the fact that in some parts of the restaurant I get no cellular service - for which I blame AT&T. Check out their new skinny combo (a skinny sandwich with a side soup). Perfect fit for me!
(4)
Alison V.
Great vegetarian options! I have either the regular vegetarian sandwich (mushroom and cheese), or the pizza sandwich (mushroom, cheese, tomato sauce). They toast your sandwich, then they have a station where they add your choice of toppings. They have great hot peppers which really spice up the veggie sandwich. The vegetarian soup (tomato base) is a winner as well. This would be a five-star review if the soup was more reasonably priced and/or they would not have dropped the original veggie salad off of the menu. That amazing salad had artichoke hearts, roasted red peppers, and chickpeas as the star ingredients. They also had an Asian Sesame dressing that went well on top...but that is gone from the menu too :(
(4)
Howard L.
This place is becoming my favorite sandwich place in Naperville. Delicious turkey sandwiches with fresh bread, and the big size is a great value at $5.49. The staff handles crowds very efficiently, and the wait is never long. Live music at lunch time it seems - it's not a draw but it doesn't bother me either.
(4)
Eric E.
Nice, clean, old-timey restaurant. Quick service. Good food. I had never been to a Potbelly before. I honestly didn't even know what the shop's deal was until my girlfriend told me, "you'd probably like the 'wreck.'" So I ordered the 'wreck' and learned how the whole [very easy] process works. The sandwich was gooood. (And if you're reading this, you already know that Potbelly is a sandwich shop.) They have a great selection of non-typical drinks to choose from (I got the IBC cream soda - OH yeah). Great selection of toppings/condiment for your sangwich (mayo, mustard, lettuce, tomato, pickle, onion, hot peppers, oil, italian seasonings). If you want to ensure seating for lunch, I would come before noon. It seems to get quite busy during that "let's get the hell away from work for a while" time.
(4)
Margaret K.
Best Dame toasted sub any were period!!' I love this place !!! and I know that all there ingredients are fresh, used to work there , all meat and cheese is freshly sliced, chicken and tuna salads are made fresh as well! oh and personally the greatest potato salad on the planet !!! and wait for it .... wait for it.... THEY HAVE NEVER GOTTEN MY ORDER WRONG !! I like how they have migrated to salads and some larger sandwiches with out skimping on quality . not to crazy about the price increase but a lot of places have had to do that because of our current economic situation.
(5)
Joy S.
Standard Potbelly, which to me is fab. I get the vegetarian without mushrooms. So it's basically grilled cheese with lettuce, mayo and mustard. Delish! Plus Cream Soda and Salt n Sour chips! How can I say no? Also, they deliver to a limited area for orders of $25 or more!
(4)
Emily C.
For a fast foodish place, it isn't that bad. The vegetarian soup is good. The prices however seem to be a little on the high end. I guess people are become desensitized to this though. The sandwiches seem to be small for how much they charge and toasting them to me does not add much value. My husband can't eat here because it would cost us $50 for him to be full (he's big, not fat).
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : No Caters : Yes
Celeste C.
I love Potbelly's. Apparently I am outside of both potbelly's delivery zone. Which I think is cruel. Someone should deliver to me. Anyways I learned this back in July when I first moved to Naperville and was used to the Hyde Park restaurant delivery. Well I called, they told me that they don't deliver, and referred to me to another Potbelly's. So I called the other and they said the same thing. Tension was mounting, so I called this Potbelly's back and said they said they don't deliver. (Since I was not very familiar were I was at and not very sure where they were at this was a problem.) So the sweet guy on the phone said No problem we will bring it to you! I was happy . I think they have a great turkey sandwich and addictive oatmeal chocolate chip cookies. Their shakes are not bad either. And they serve chili and soup!! They took care of me, so I take care of them in form of my dollars
(5)Avid M.
It's been a while since I've been back, but this is a great place to get a sandwich, and the next time I'm visiting the Chicago area I may need to make a couple trips to a Potbelly's. They don't have good sandwich shops like this in California, we've got some good ones, but nothing like this. Great quality ingredients all around, the breads are great, the meats are tasty, and everything is fresh and delicious. I wish we had one on the west coast.
(5)Aaron R.
Better than your typical fast food sandwich place, but far from gourmet. They do have great oreo shakes.
(3)Shannon M.
Yay, hot sandwiches! None of this cold stuff for me, I don't care how "freaky fast" you can make them :p I dig the Wreck here, with assorted meats and cheese toasted up fresh for me. The potato soup was only so-so, rather bland unfortunately Service is friendly and efficient. I will be back!
(3)Heidi B.
Eh just average. I love the sandwiches but there was nothing special about today's visit. I do not live close to a potbelly so when I was in the area I wanted to stop right away. I opted for the TKY skinny sandwich with all the toppings. I loved the sandwich!! I was the only one there so I was able to order and get out quickly. Overall- great tasting sandwiches but just average experience . I think I would stop in again if I am in the area.
(3)Melanie B.
What better way to top off a "skinny" turkey sandwich than to order an Oreo milkshake after? ;) I just can't pass up a shake that has cookies up the straw! Potbelly is one of my happy places! :)
(4)Stephanie L.
I've never been disappointed by this Potbelly's location, and I frequently visit for a turkey sandwich and milkshake. The service is phenomenal, and I appreciate how friendly and helpful the employees are. The food is always delicious, and the quality has consistently been great.
(5)Neil C.
Food - some of the best Potbelly I've ever had Service/Staff - Fantastic! Super friendly and helpful, very happy welcoming vibe in this shop! Very nice outdoor seating outside, great location, and clean inside. 10/10
(5)Angela P.
When I want a lighter lunch, but I'm not obsessing over calories, I head to Potbelly's. Their regular sandwiches seem slightly smaller than those at Jersey Mike's and other sub shops. And the price is right. For $4.50, I can get a regular size sandwich that is filling, not greasy, and extra toppings at no added charge. The "big" claims to be 30% more and is only $1 more. But even when I'm a hungry monster, I don't upsize here. My usual MO at Potbelly's is to grab a roast beef and provolone on wheat, a Pellegrino, and scram. But today I wanted a little kick, so I got the roast beef with mustard, hot peppers and tomato. My sandwich choices aren't so plain Jane anymore! I really like that they use brown mustard instead of yellow. The hot peppers are indeed, hot. The bread is a little crusty on the outside, but it isn't hard or offputting. I really like Potbelly's sandwiches. The service is good. Friendly (or at least appearing content) employees and accurate ordering are all I ask for in a quick stop like this one. I've always encountered a line here, and it gets worse at noon. The parking lot can get congested during the lunch hour, but it was easier to get in and out of here around 11:30 than 12:30, so go early or go elsewhere.
(4)Julie R.
This place is fun, fast and friendly! I always have amazing service here and love that it's so close to home. My fav is the Hammie Skinny, love that sandwich! Less calories for less money. But if you are starving and your stomach can order for you, tell it to get a BIG, 30% more of what you want. They have chips for $1.00 and these delicious oatmeal chocolate chip cookies, to die for! Check out Potbelly's for your next meal, you won't be disappointed.
(4)Ellen M.
The store is a brilliant replica of the original, still on Lincoln Ave in Chicago. The subs are cooked in a conventional oven, the workers truly deserve to be dubbed "artists" despite their modesty, and the live music could be a lot worse. Delicious, and perfect for the whole family, or a pre-movie bite for a special date. Please, don't forget the yogurt shakes and homemade cookies - you wont believe the joy they will bring your tastebuds.
(4)K W.
On a night not too long ago, I landed at O'Hare and had a picture of my new nephew waiting for me via text. I replied "I'm on my way to the hospital" and the next text that I sent was, "What can I bring you for dinner?". My sister just had a baby so the least I can do is bring dinner... but what's on the way to CDH from O'Hare? I thought and thought and decided sandwiches would be the easiest solution to feed a handful of people and still not require much in the way of plates or silverware. I rushed into Potbelly's to grab various sandwiches to take with me to the hospital. Personally, I can't visit Potbelly's without a PB&J sandwich, it's odd I know but they just taste better from Potbelly's. My mom had the wreck which she truly enjoyed and there were a sampling of various other sandwiches like the Chicken Cheese, and the Italian which made good impressions on all. Their cookies are always a hit and both sugar and oatmeal choc. chip were eaten to the point of gluttony. The cookies are always baked perfectly with a crisp exterior and a softer center... I'm nearly drooling just thinking about their buttery goodness. The service was fast and the man helping with my order was very friendly and thorough with my order. I look forward to visiting this Potbelly's again and personally suggest the PB&J. Oh and don't forget to get a cookie or 5.
(4)Erik S.
Always delicious, love that they have the calorie counts posted for everything. My favorite is the chicken and cheddar on wheat. Add peppers.
(5)Melissa J.
Great place to grab lunch! Get's really busy, but they know how to deal with it and move you along quickly. Delicious every time. During the week, it's lots of business people from the neighboring business parks but on weekends/evenings is a good mix of people.
(4)Jessica G.
Quick service - I like the little portable order-taker that they have someone taking orders with when the lines are long. I also like the TKY - smaller sandwich = good thing. I also love the hot peppers - those can make or break a sandwich for me if they aren't right and these are quite right. It's a bit loud in there and maybe that is by design but for me, it gets me out of there faster, which is nice because we only get an hour for lunch. Thinking of adding this one to the regular lunch rotation.
(4)Thomas T.
So for the restaurant alone, I'll give it 4 stars. I like the feel of potbellys, old school tavern looks. It's the same as any other potbellys though, nothing to separate it from the rest. Only real complaint is the seating, er lack there of. Went here during lunch one day, and granted it was lunch so it was really busy, but still it was packed. Not really their fault, just saying though. And I usually like subway more but thats just a personal preference.
(4)Nari H.
They are consistently fast, friendly, and quality. :) Even during the lunch rush. My only sad feeling coms from the fact that in some parts of the restaurant I get no cellular service - for which I blame AT&T. Check out their new skinny combo (a skinny sandwich with a side soup). Perfect fit for me!
(4)Alison V.
Great vegetarian options! I have either the regular vegetarian sandwich (mushroom and cheese), or the pizza sandwich (mushroom, cheese, tomato sauce). They toast your sandwich, then they have a station where they add your choice of toppings. They have great hot peppers which really spice up the veggie sandwich. The vegetarian soup (tomato base) is a winner as well. This would be a five-star review if the soup was more reasonably priced and/or they would not have dropped the original veggie salad off of the menu. That amazing salad had artichoke hearts, roasted red peppers, and chickpeas as the star ingredients. They also had an Asian Sesame dressing that went well on top...but that is gone from the menu too :(
(4)Howard L.
This place is becoming my favorite sandwich place in Naperville. Delicious turkey sandwiches with fresh bread, and the big size is a great value at $5.49. The staff handles crowds very efficiently, and the wait is never long. Live music at lunch time it seems - it's not a draw but it doesn't bother me either.
(4)Eric E.
Nice, clean, old-timey restaurant. Quick service. Good food. I had never been to a Potbelly before. I honestly didn't even know what the shop's deal was until my girlfriend told me, "you'd probably like the 'wreck.'" So I ordered the 'wreck' and learned how the whole [very easy] process works. The sandwich was gooood. (And if you're reading this, you already know that Potbelly is a sandwich shop.) They have a great selection of non-typical drinks to choose from (I got the IBC cream soda - OH yeah). Great selection of toppings/condiment for your sangwich (mayo, mustard, lettuce, tomato, pickle, onion, hot peppers, oil, italian seasonings). If you want to ensure seating for lunch, I would come before noon. It seems to get quite busy during that "let's get the hell away from work for a while" time.
(4)Margaret K.
Best Dame toasted sub any were period!!' I love this place !!! and I know that all there ingredients are fresh, used to work there , all meat and cheese is freshly sliced, chicken and tuna salads are made fresh as well! oh and personally the greatest potato salad on the planet !!! and wait for it .... wait for it.... THEY HAVE NEVER GOTTEN MY ORDER WRONG !! I like how they have migrated to salads and some larger sandwiches with out skimping on quality . not to crazy about the price increase but a lot of places have had to do that because of our current economic situation.
(5)Joy S.
Standard Potbelly, which to me is fab. I get the vegetarian without mushrooms. So it's basically grilled cheese with lettuce, mayo and mustard. Delish! Plus Cream Soda and Salt n Sour chips! How can I say no? Also, they deliver to a limited area for orders of $25 or more!
(4)Emily C.
For a fast foodish place, it isn't that bad. The vegetarian soup is good. The prices however seem to be a little on the high end. I guess people are become desensitized to this though. The sandwiches seem to be small for how much they charge and toasting them to me does not add much value. My husband can't eat here because it would cost us $50 for him to be full (he's big, not fat).
(3)