Is it possible to have a fantastic time at a fast food restaurant while dining with your three young kids?! Turns out, yes. I normally get drive thru, live nowhere near here but will make a point to come back. All the small touches - a pretty clean kids' area, Purcell, kid straws, repeated table service and offers to refill drinks only add to the yummy chicken. Love Chick Fil A!!
(5)
Bonnie C.
Food is good, customer service has been great everytime. Employees are smiling, and have even refilled my drink from my table when they have seen Im busy with my 2 kids! Excellent.
(4)
Unyime E.
All you people with the four ratings need to chill out and give Chik-Fil-A the 5 stars it deserves. I'm not shy about doling out 5 stars for truly excellent meals, but when it comes to fast food - Chik-Fil-A is the French Laundry of its arena. In-and-out burger is a very very close second, due mainly to its disadvantage in the french fry department. Back to Chik, the spicy chicken deluxe (add bacon!!!) is the best fried chicken sandwich I've ever had. And those waffle fries? Come on now - amazing. Top it off with a cookies and cream milkshake and you've just enjoyed a nice slice of heaven. You'll never experience more courteous personnel at a fast food restaurant. Employees rove the dining area and make sure everything is alright, and will gladly get a refill for you. If you happen upon the restaurant at the right time, they'll hand out free milkshake samples. Well done, Chik-Fil-A. Well done, indeed.
(5)
Shelly M.
I have been to this restaurant a few times now and have always received excellent customer service. The best fast food service out there. I have tried the original chicken sandwich, spicy chicken sandwich, chicken nuggets, and the waffle fries. I have always been satisfied with all of the sandwiches. I really love their waffle fries and the chick fil a sauce. The only cons are that their prices are a bit higher for fast food and they don't give enough chick fil a sauce.. I always end up asking for more.
(4)
Mitchell I.
Dad and I hit this place for an afternoon snack. Just the wonderful chicken strips with honey mustard and ranch dressing. Easily the nicest staff of any of the fast food chains I have ever visited in my life. Though it somehow tastes better in Arizona.
(4)
Cristie F.
I came. I ate. I don't necessarily care to go back. Chick-Fil-A is fast food. There's nothing special or fancy or 5-star worthy about it. It's cheap, fast, and anything but good for you. At least if it tasted really good, I could justify the calories and fat content once in a while. I was dragged against to CFA against my own will - my dinner date just HAD to have one of those coveted chicken sandwiches. I was starving, my blood sugar was dropping, and I was getting cranky so I didn't put up a fight. At that point, I was about to chew off my own arm and wasn't in the mood for a wait at a sit down restaurant. As much as I try to eat healthy, I wasn't about to come to the infamous Chick-Fil-A for the first time and order a salad or a wrap. So I opted for some chicken nuggets, a diet coke and a handful of my dinner companion's waffle fries. Were they good? They weren't bad. But they certainly weren't the best nuggs I've ever eaten. Not to mention I couldn't help but think I was eating pieces of chicken pumped with hormones and no beak. (I think watching certain food documentaries has warped my mind). I was overwhelmed with the sauce choices so I went with BBQ, Polynesian, and the Chick-Fil-A sauce. The BBQ sauce was fine - very standard. The Polynesian was your typical sweet & sour. The CFA sauce - gross. It tasted of fats and egg yolks.The fries were okay - they weren't overly greasy (which is nice) but I would have preferred them a little crispier. I watched my sidekick inhale a deluxe chicken sandwich, so I'm guessing he thought it was pretty good. Let's be honest here. Chick-Fil-A is FAST FOOD. So, it's hard for me to push past the 2-star zone. If I did, I'd be putting Chick-Fil-A in the same category as some renown Chi-town restaurants. Would I return? If I was starving. I wouldn't go out of my way to stop in, but I might give one of the salads or wraps a whirl.
(2)
Rachel G.
Yummm!! I am addicted to the spicy chicken sandwich!! It is so good. Better than Wendy's spicy chicken sandwich for sure. It had the right amount of heat and I love how crunchy the outside is but how tender the meat is inside Also loved the waffle fries and awesome ketchup packets where you can just dip the fries in! I am definitely going back whenever I'm in the mood for some spicy chicken!
(5)
Mike K.
Great food for great prices!!!! wish I had one near where I live!!!! Fastest service EVER!!!!!!!!!!!
(5)
Nelson M.
Restaurant Review: Ah how you have grown on me oh chick-fil-a burger! I can't say that I am on the addicted bandwagon, but the chicken burgers here are a nice change from the meat burgers of McD. Instead of finding a grinded up patty of chicken meat, you get whole chicken meat with crispy batter topped with a fresh bun with lettuce and cheese. You can customize it by adding on the different sauces they have (chick fil-a sauce, bbq, polynesian, sweet and sour, etc) The waffle fries are a huge plus, something about gigantic fries that you can dunk in the sauce. Great prices and quick service (I got my food even before paying) Pro: fresh chicken burger, multiple sauces to customize your meal, waffle fries, quick service Cons: close on Sundays, food is sometime too quick (i.e. it may have been sitting prepped already) Hidden gem: Buy a holiday calender for 6 dollars and get a coupon for free food each month
(4)
Deepak N.
Ok, I was a bit harsh before when they 1st opened because of all the glitches in service. I've been back a few times in the past month now after staying away for a yr. They've improved 100%. They're all super nice & everything works perfectly now. I'm glad I can enjoy spicy chicken sandwiches again! Thx guys. Hope I didn't hurt any feelings w/ my prior review ;)
(5)
Bob M.
Excellent food and kind and respectful staff. Very prompt and the staff are extremely polite. We need more businesses/fast food places like this!
(5)
Ryan M.
Love there food. Hate that they hate the gays
(4)
Julian M.
A brand new location that's even closer to where I live than the one in Wheaton? Sign me up. This location is right next door to Chammp's and across from the Best Buy- nice 'n easy to access. It being opening day (September 15th), and the restaurant and drive through packed, they had an astounding turn-around! I ordered my 4 piece chicken tender meal and a deluxe spicy chicken sandwich then before I knew it I was sitting down stuffing my face with delicious food. I love their ketchup dipper containers and they had all their dipping sauces out for my pillaging. Yes, I now have a stash of sauces for my dunking pleasure. This location, like the one in Wheaton, has a kids' play area, and make sure to pick up a free breakfast coupon in the entry vestibule while they're still good. TIP: make your own scrumptious sweet 'n hot sauce by combining the Polynesian sauce with the Texas Pete's hot sauce.. it is the SHI...hhtuff.
(5)
Jonathan R.
We all know the food at Chick-Fil-A is great, but this location goes out of it's way to provide superior customer service. I recommend joining the text subscription list. They reward their regular customers with an occasional bonus. Look at the size of this breakfast burrito!
(5)
Bob W.
I went to Chic-Fil-A for lunch on January 15th and the place was absolutely packed. Regardless of how busy they were the service doesn't get any better. I ordered my sandwich and the order was ready even before I got a chance to pay. As I was dining, I noticed staff going around offering to take peoples garbage, handing out breakfast coupons and offering to refill customer's drinks. I can't remember a time that I've seen customer service this good at a fast food restaurant. Kudos to Chic-Fil-A! You're doing it right.
(5)
Drew C.
I'm really not sure why so many patrons award a 5-star rating here. After three visits, I can honestly say my past KFC sandwiches have been more crispy (the chicken), the bread less soggy (than Chick-Fil-A's) and a better overall value. Additionally, my cottage-cut fries were crispy on my first visit (the week they opened to much undeserved fanfare), but the fries have been too salty and floppy the last two times. So that's it, they don't deserve 5 stars. If you really think they're better than KFC or Popeye's, please do yourself a favor and try the latter again to make sure your perception of the Chick-Fil-A brand isn't overpowering your taste buds. Better yet, stick with Wendy's Spicy Chicken Sandwich, which is simply an A+ compared to the sandwich lauded at Chick-Fil-A. Side Note: Some Chicagoland radio show asked folks what would be their ideal "Fast Food Dream Mix" and 90% of the callers named that Wendy's chicken sandwich for that category. It seems they do know something.
(1)
Lois C.
Waffles fries are to die for, I actually love that they make waffle fries since a lot of places I go to do not. I got the spicy chicken and it was simply delicious.. But it tasted pretty similar to Wendy's spicy chicken so I wasn't too pleased. I think chick-fil-a gets a lot of hype and they need to prove that they're deserving of the hype given to them.
(3)
Edward M.
Just an update to my previous review. They have the fries crispy now! yay! And service is still fast and top notch with table side refills as they walk around. The employees seem happy with their jobs and their operator gets dirty like the rest of them. That is great leadership! Also if you get a chance, try their breakfast. Chickfila on a biscuit is really yummy.
(5)
Peter K.
It's awesome that Chick-Fil-A finally moved to Schaumburg. They are a fast food like restaurant that serves food based off chicken. I ate here when they were two weeks old so I expected there to still be a few kinks in their service and indeed there were. When you first walk into the store, it has the same look and feel as most Chick-Fil-A's with the same menu format and the same table set up as most other Chick-Fil-A's. However, since it is a rather busy place and more chaotic due to the heavy traffic it incurs, it's a bit crazy trying to figure out where the line for the registers form and how to navigate your way. Fortunately, the service people in front are holding up their hand when they're ready to take your order, but it's still difficult to figure out where to line up. Also, it's difficult to find a place to park the first time you're there, since the most natural place to park is next to the restaurant but the most intuitive place to park ends up being the place to the drive through. The food quality and service are all decent. I was, however, a bit surprised that they didn't get my food order right the first time. I ordered a sandwich without pickles and my sandwich came with pickles. I also ordered ahead of three people and I got my food after them. Ordinarily, if my food was customized, I wouldn't mind for my food to come a bit later, but I ordered a generic meal so I was a bit surprised it took so long to come out. All the chicken food here is awesome from their Chicken Sandwich Deluxes to their Salads to the Nuggets. I just enjoy eating a healthier meal (vs. something like a McDonald's) so I like coming here. I'm sure this place will have the kinks worked out in a few weeks. I recommend it.
(4)
Rob W.
My review is the 26th for this place which has been open for a month. If that doesn't tell you how busy this place is, go see for yourself! I was there for lunch during the week and was lucky enough to find a decent parking spot and a place to sit in the restaurant. The drive-thru was jammed. Here's my thoughts: Food: The waffle fries are excellent - great flavor and no signs of oil or grease. The chicken sandwiches are good and the portion is a decent size. My only thing with Chick-Fil-A is that my first experience with them was in suburban Atlanta, and I have yet to enjoy one of their chicken sandwiches as much as I enjoyed that first one. That one seemed to be spiced just a little differently - haven't found it to be the same since. Service: Amazingly prompt for as busy as they were. One unusual thing that happened - an employee stopped by my table and asked if I'd like a refill. Before I could reply, a manager (whose last name was the same as the store operator's name on the receipt - may have been his wife) pulled the employee away to talk to her about something that didn't sound too urgent. Th employee returned a few minutes later and retrieved another drink for me. I'll be back - though it may not be like my 1st experience, their chicken sandwiches are still pretty good and filling. Good to see this chain in the Chicago area - the more food offerings the better!
(3)
Laura N.
As evidenced by the number of check-ins I have here, I came back since that terrible one-star review. Every time I've come back has been with a group of friend (and husband) that wanted to come here. I just get the waffle fries. The waffle fries are pretty good. I'll give them three stars for those darn delicious waffle fries. And the lemonade. Mmm.
(3)
G E.
I do not understand why this place is so popular, the food is mediocre at best. If I want a good chicken sandwich I go to Wendy's and if I want chicken or nuggets then KFC is where to go. I have tried eating here 5 or 6 times trying different menu options and have yet to find anything I am really impressed with.
(3)
Ali R.
I deserved to be de-crowned as the duchess...how have I not reviewed Chick-Fil-A!? All day, every day, I can drown myself in Chick-Fil-A sauce! For a fast food joint, this place is the cream of the crop, jelly to my peanut butter, apple to my sauce...wait, what? Check out the many events they host for families. You're bound to find something exceptional there!
(5)
Michael O.
The food is good. Service is efficient. Next time you go listen to hear if the attendant says 'thank you' after placing your order & giving him/her your money. You won't hear a peep which seems ungrateful of them. If, after delivering your order you, out of habit, go ahead and say 'thank you' after they give you change. Staff has been trained to trot out a very worn 'my pleasure' cliche. Chick-Fil-A staff will not say THANK YOU. Sadly Chick-Fil-A management feels 'my pleasure' is all the common courtesy they need to extend. I would give them five stars for the food product, but because of their attitude one star is sufficient.
(1)
Richard C.
fastplace joints shouldnt always get low stars, just because they serve junk food. i can brag more about this topic but back to that moist chicken.... da best chicken nuggets/strips ever. with their poly-somethingsweetandtasty sauce, i can probably eat 100 of em.
(4)
P C.
I have never had Chick-fil-A until a few months ago. It was some kind of kids day there and they had the Chick-Fil-A cow walking around greeting the kids, a coloring station for the kids, and a station for the kids to put toppings on their ice cream. The staff were genuinely friendly with the children. They have disposable table covers that stick to the table for young children to eat over. The chicken is so juicy and filling. The waffle fries are beyond awesome! The food is not greasy and does not taste like they've been deep frying the fries in 1 year old oil like other food chains I've been to. The staff are very polite and display very good customer service. I even noticed and LOVE the way they clean their tables. It's not a yucky dish towel that has been dipped under water and wiped on every table each time w/o being cleaned after each use. They use wipes from a wipes container. How frigging awesome is that! I don't have to worry about a yucky towel smudge of water on the table when I sit down. They even have purell wet wipes for after you are done eating. For all you Chick-Fil-A haters, you guys are just wasting your breathe. How do you know that the McDonald's, or Burger Kings, or Wendy's, or Checkers, or Sonics don't have the same so called "beliefs" that you ignorant people are parading about. Shove it and eat else where and stop wasting your time trying to make people not eat here. This place has alot of better qualities than all the other food chains we have eaten at for decades. They even SPEAK FLUENT ENGLISH!!! Food, service, staff, customer service, and quality of everything is just awesome. Need I say more!?
(5)
Brent W.
So I went to my first Chick Fil A in Wheaton a few weeks ago and it exceeded my (already high) expectations. Like the Wheaton locale I was in the area around lunchtime and just happened upon it. Nice, decision made easy. This was a carbon copy in all areas: Look and feel and cleanliness: 5/5 Customer service, super efficient and pleasant: 5/5 Food: same order, original Chix Sam combo: 5/5 There is no other reason to get a chicken Sam anywhere else if there's a CFA in the vicinity ...no other ff place comes even close and it trumps most other non-ff as well. Srs good Chicken.
(5)
Darren F.
over the summer, all i hear is my friends talking about chick-fil-a... i didn't have the time to go out there to try it until recently.. i ordered the spicy chicken sandwich meal, nuggets, and chicken tenders since there was so much hype about this place. the service was friendly and the order came out quick! i tried few of their sauce like the chick-fa-a, ranch, and BBQ sauce. the spicy chicken sandwich was juicy ,but the sandwich was just average.. the nuggets was small and a bit disappointing, not crispy at all and very little meat.. the tenders in the other hand was pretty big and was the most decent item out of all.. overall this place is just average and is over hyped,i would not go out of my way for chick-fa-a especially there is alot of better restaurant selections around the area.
(2)
Bernice L.
I love it and can't get enough of it...enough said. :) Not really..it's Yelp! I love Chick-Fil-A and just wish it was closer so I could enjoy my waffle fries and yummy spicy chicken sandwich every day. I love how this establishment thinks of everything possible to make it not just a fast food restaurant, but more of a quick bite with quality food and customer thoughtfulness. Come on now..who else has complimentary cheerios and placemats for the kids, International Delight creamers for your morning coffee, and my fav (haha) Purrell wipes for your hands after eating the greasy goodness of your fries??? They even have the new ketchup packages! I'm usually not this easily sold, but I just think the small touches are nice. The service there makes you know that customers matter and it's always spotless clean in the restaurant. I know I'll always leave happy with my chicken sandwich, waffle fries, and my "can't forget" milkshake! Yum!
(4)
Erik H.
What am I comparing Chick-Fil-A to? If it's a good local restaurant, it gets 2 stars at best. If it's other fast food, i.e. McDonalds, it gets 4 stars. And if it's high end fast food a la Smashburger, it's a solid 3 stars. Let's go with that. There's not really much point to reviewing fast food - it's cheap, it's bad for you and it's the same across the country. But there are few Chick-Fil-A's in the Chicago area so I might as well. The best part about the chicken here is the southern-fried coating, which has a better flavor than anything KFC has to offer and seems to lock in the moisture pretty well. I would recommend the chicken fingers to get the full experience unaffected by anything else, as my spicy chicken sandwich had too much bun and toppings to really enjoy the chicken. I had it once and I'm done.
(3)
Jen Z.
This is the best Chick-Fil-A I have ever been to. It was a madhouse, with no less than 3 sports teams eating as we came in. There was a line out the door to order. Yet it was clean and orderly and our food was delivered to our table in just a few minutes. Empty tables were immediately cleaned, and there was a small army of people REFILLING BEVERAGES for people at tables as well as clearing trays. Amazing! Not to mention the fun Play Zone and Princess Cow wandering around! :-) only bummer is the corporate policy to be closed on Sundays, but this location is stellar!
(5)
Ben S.
Really friendly service. They treat you right! Their food I amazing, you can taste the good quality of the chicken and ingredients. Try all of their sauces. Their signature chick-fil-a sauce goes with anything. Prices are really good for the quality of food you get. My favorite is the Chicken Deluxe meal. Waffle fries are amazing and fresh idea for potatoes. Try any of their desserts. Chocolate chunk cookies are delicious. Their shakes are better than any other place I had before. The overall service is nice. Something that you normally don't expect from a "fast food" restaurant, for example: table side service like top-off drinks, get more condiments etc.
(5)
Nicole L.
I'm totally starting to understand the Chick-Fil-A craze now. When I first tried it I didn't see what the big deal was but that's because I had the chicken nuggets. The gold is in the chicken sandwich. Add a little of their Polynesian sauce and yum! The chicken biscuit with cheese for breakfast is awesome too. The service here is fantastic. Even during the busy lunch hour the wait for the food was minimal and there is plenty of seating. Now that this location is open, which is close to where I work, I can see myself coming here quite often. As it stands I've been here three times in less than a month! My only gripe is the amount of waffle fries in the small leaves a lot to be desired.
(4)
Tracy C.
This place is great!! We have 3 kiddos and we bring them here occasionally when they need to get their energy out and get a great meal. Its not cheap, but the food is fresh, real and the people are so friendly. Honestly, its like being treated like royalty. They offer free refills and say "my pleasure" if you ask for anything. Its like a damn cult and I strangely love it. The food is always fresh, and just in case sometimes its not, they take care of getting us a fresh one. Never any problems and the kids love to play on the CLEAN playground. The only negative? We are a gay family. We are not supposed to love Chick Fil- A because they don't love us. But we still go there for our kiddos. They treat us with respect, even if the higher up corporate people don't agree with us as an alternative family, along with all the religious people who hang here. Again, we don't care about politics. But honestly Chick Fil A, maybe you should give a "gay family discount". :) We will always go here no matter what!! You rock!
(5)
Itsclose X.
Our first time here will not be our last, because for a fast food place, it's got quality food and service. Our standard deluxe chicken sandwiches were not huge, but they each had a nice hunk of tasty, tender, real chicken, not reconstituted patties of who-knows-what chicken parts. Even without mayo, the sandwiches were so good, we still didn't need to add any of the sauce packets we sampled, all of which were good as well. We instead used the sauces as dips for our real potato waffle fries. I say real, because the strings at McD's for example, taste more like salted cardboard. The cole slaw we had on the side was also enjoyable. Our very friendly and professional cashier handed us our food almost instantly on the busy evening we visited. Elsewhere, other employees made deliveries to some tables and kept the place clean, while the cow mascot was hard at work entertaining children, stopping by various tables, and dancing with one of the patrons. It's a busy, family oriented place with lots of kids around, but it has a friendly, not chaotic, atmosphere. Frankly, we're sick of the big chains whose employees and corporate offices could care less about what or how they serve their patrons. Chick-Fil-A is family-owned, and that makes the difference.
(4)
Joe B.
I've never had friendly service at a drive-thru and the chicken sandwich is awesome. I can see why people love the food.
(5)
Gene S.
Went on a Tuesday night. Heard someone say that they should've known not to come on a Tuesday night because Tuesday nights are apparently KIDS' NIGHTS. And, yes, there were a lot of kids there. This was my first visit, so I went for the basic Chick-Fil-A sandwich meal with medium drink and waffle fries. After wading through the dining area looking for a CLEAN table (c'mon, Chick-Fil-A!) I finally found a spot right in front of the enclosed kids' playground. I would say the chicken sandwich was good...moist and tasty. But it only came with a couple of pickles. Definitely could've used some lettuce, maybe a tomato and some mayonnaise. The waffle fries were just average. Between the Kids' Night, the unkempt dining area and the truly average food, I won't be in a rush to go back. Tried it, didn't love it...didn't hate it.
(3)
Andrew J.
I have tried the Chick-Fil-A. My Review: 5 of 5 stars. In the pantheon of fast food restaurants, this place takes the cake and swallows it whole. The food was surprisingly great. They also had great customer service- people came around and actually checked to see I was enjoying my meal and to see if they could get me anything. It was sort of impressive. The store its self was clean and organized and sort of crazy with a double drive-thru that looked a bit like the tollway. Only at the end of paying your toll, you get chicken. Also, given the state of our tollways, the food may have actually been cheaper. I also like that they are closed on Sunday. It's rare to see that sort of nicety in the fast food industry on behalf of faith or the employees or both. Any way you look at it, good for them. So yah... really impressive, even with all the hype I was still impressed. If you haven't gone, join me in saying "eff you," to your diet. Once in a while.
(5)
B L.
What a great little place! Service here is top notch. The employees here are so friendly and helpful!! Way to go. Great shakes! Excellent chicken. If you go to this location and have tiny kiddies (like under age 3 or so), I highly recommend the indoor playspace. Not too many indoor playgrounds in the Schaumburg area that are open on days other than Tuesday (which is weird but whatever). This indoor playground is so clean and neat! Kids really like it too (mine did!). Give it a whirl!
(5)
Christine B.
The fact that they walk around asking you if you want drink refills and they throw away your garbage. Awesome! The spicy chicken sandwich is my favorite.
(5)
Howard C.
Really just the best fast food you can get. Numerous healthy options and even the fried chicken sandwich with no butter has like 9 grams of fat I believe. Nuggets, Strips, chargrilled are all great. The spicy chicken sandwich has become my absolute favorite supplanting Wendy's. Don't forget to score some sauces as well. Polynesian, Chick Fil A Sauce and Buffalo Sauces come very highly recommended. Breakfast is great as well. And don't let long lines discourage you. It's worth every second of wait and they move pretty fast. Enjoy some CFA today!
(5)
Rachel D.
Love me some Chick Fil A. I went there the first time back in 2001 at ISU in Bloomington IL and wondered why there were none up in the Chicago area. Finally there is!! I looooove their sauces I think that's what makes them stand out against other fast food joints. The Polynesian is my fav. Tip: dip the hash browns in it, really tasty! I enjoy everything here but my new favorite are the mini chicken biscuits the biscuits are awesome! I can't wait until the one in Crystal Lake opens!
(5)
Justin D.
I spent several years living in North Carolina and was missing my occasional chick-fil-a fix. So I was excited to hear that chick-fil-a was coming to Schaumburg. I've always enjoyed their chicken here. Some people find the batter to be a bit bland, but I've never really experienced that. For a fast food place, chick-fil-a is semi healthy. most sandwiches are under 500 calories. None of their sandwiches come with sauce, so that allows you to put whatever and how ever much sauce you want on your sandwich. I'm very happy to say that they have Texas Pete hot sauce here which I have been deprived of for so long. My favorite by far is the Chicken Biscuit w/ Texas Pete applied liberally. The biscuit is tender, not dry, and of course the chicken is delish. The spicy chicken is also very good. As for the fries and extras, I can't really speak much about them. The fries are ordinary waffle fries. The Schaumburg store is clean and the staff is friendly. It's extremely crowded now, but that's only because it is the newest place to eat. There really isn't a whole lot to do in Schaumburg except eat or go shopping. Give em a shot, you just might like it.
(4)
Scott K.
Great service and great food. I am always amazed that I get my food before I even finish with the order. Then they come around and offer refills and to take your tray at a fast food place, very nice.
(5)
Lori T.
Since 1967, the Cathy family has served Chick Fil A sandwiches. They were one of the first fast food stores to actually work out of malls. They now have free-standing stores, and the one in Schaumburg is a gem! Despite big crowds, my order was fast, cooked to order, politely served. I love the "my pleasure" when people tell staff "thank you." But what happened to me- One of the staff working the dining room ASKED if we wanted a refill for the road!!!! I've NEVER had fast food staff ask me that, EVER, and I am getting up there! Chick Fil A will have my business whenever possible from now on! Those of you who feel "conflicted" because the Cathy family donates to pro-traditional family groups: We eat at Ben and Jerry's, which gives to all sorts of liberal causes, as does Amazon. Are you going for chicken, or politics?
(5)
Michael V.
Delicous, amazing, friendly, fast, fresh. Chicken sandwich: 5 stars. Spicy chicken sandwich: 5 stars. Nuggets: 5 stars. Strips: 4 stars (old strips were better, pre 2008). Fries: 5 stars Mayonnaise: 5 stars (try it, it's amazing) Lemonade: 5 stars BREAKFAST?!: FIVE STARS Distance from my house: 1 star Catering: 5 stars
(5)
John A.
Great chicken sandwich with a ton of flavor without all the condiments. Waffle Fries are also a plus. Nice change of pace from the regular fast food chains.
(4)
Amber S.
To me, the chicken biscuit I had here, was very bland and flavorless. Yes, the employees are friendly. It's very clean, and the play area seemed in good shape(probably because they just opened). But my first taste just wasn't enough to keep me coming back.
(2)
April M.
Normally I don't review fast food places, although this is the first Chick-Fil-A in the chicagoland area (that i know of). I use to eat Chick-Fil-A in Florida when I traveled for work and loved it although I hated the dirty/weird looks I got for asking for mayo with my chicken sandwich. Sorry I'm a midwesterner, its our thing! I can't eat fried chicken on a bun plain! This location has two drive throughs and has been busy since the moment they opened. Service was fast even though it was packed inside and in both drive through lanes. I wouldn't eat here daily or weekly personally (too much fried grease for me) although it's a nice treat to have every now and then when you are craving some good southern comfort food.
(4)
Mai T.
Winner, Winner, Chicken dinner/lunch! We came to a Chick-Fil-A in the south (TN) and it was so-so. Could possibly be due to the busy atmosphere. Our food seemed rush.. BUT, when this location opened, I saw crazy people camping out for the grand opening in order to get a chance at winning chick-fil-a for a year. Pure madness I tell ya. Then, we decided to go see what all the hype was about. Yep, it was DELISH. Being that isprobably the only all chicken 'fat food' joint here in Schaumburg, it was sooooo good. The WAFFLE FRIES are something else. Would I say they are better/worse than the infamous Portillos cheese fries? No comment. Totally different ball park. Anyhow, we have everything on the kids menu and it hasn't failed the little girl. I myself have had the #6, #7, and the grilled chicken salad which all were DELISH. Sig. other has probably had everything else on the menu that I didn't get :) again, nothing bought here will fail. Also, did I mention yet about the hospitable environment? Literally every soul in there is just AWESOME. I get it, you may not need to love your work but they do sure enjoy their jobs. If they let me, I would tip the person taking my order to the person that gets my order ready to the person that stops by our table to see if we want a refill or if they could take away our trash for you. How awesome is that? You may look and say this is a fast food joint, but when we come here, it's like dining in a restaurant. Oh, and for any of you that have always thought it was disgusting when restaurants use a dirty rag over and over again to clean the tables that you sit at... This place use disinfectant wipes but throws them away after it touches a single table. Yes, you read that right, they DO NOT REUSE the rags. Now, I don't have to bust out my disinfectant wipes to reclean. Lol. I'm that crazy mom, sorry.
(5)
Tom O.
Great food
(5)
Angie B.
Yumola. As much as I try to stay away, I am weak. I really do love their waffle fries and nuggets with the house sauce.
(4)
Frank A.
OK I've been in the restaurant business now for 35 years. And have been going to fast food places much longer. But today I experienced something I've NEVER seen before. My girl and I went to this Chick-Fil-A and we placed our order with the cashier and as we were paying another gentleman handed us our food before we even received our change. And yes it was fresh and hot. Now that's customer service. Kudos to this location and staff.
(5)
Eduardo E.
I've always had fond memories of Chick-Fil-A. As a child in the 70's , down in Springfield Illinois, we used to pick up Chick-Fil-A sandwiches at the mall carryout. They didn't have sit down restaurants back then, and their menu was very basic. Southern style, chicken sandwiches with pickles on them. Delicious. The Original sandwich is exactly the same. Delicious. But oddly, I found my meal today not filling, even with the waffle fry side. I could have easily eaten a couple of them, but refrained. Now, maybe way back when I was a teen I was consuming several at a sitting, but still, you don't want to leave a restaurant still hungry after ordering a combo. Last time I went, I had a shake as well, and was satisfied, but that's not something you want to do every time, unless your mission is obesity. Maybe adding another healthy side would do the trick. The service and sandwich are still a 10. The waffle fries are a meh. The side salad is an 8 But basic satisfaction is a disappointing 4.
(3)
M W.
Love the food, friendly people, and great service at this newly opened Chick-Fil-A. I recently had breakfast here too. The burrito was not bad. But the chicken sandwiches and waffle fries are still favorites. Chicken tenders are very moist and flavorful, not too salty. Shakes are good too. I feel like the prices are on the high side for the amount of food I receive - especially the amount of fries - not very many for what I paid. But overall, I enjoy my visits to Chik-Fil-A.
(4)
Erick P.
Tried this place out for the first time. I got their combo no.2, which was bomb! Their chicken sandwiches were really good. I will def be going back!
(4)
Frank A.
After hearing all the hype, I was super excited to find out there was a Chick-Fil-A opening minutes from where I live. Overall, it was decent. I got a spicy chicken sandwich, nuggets and waffle fries. On the plus side, the sandwich was good, as was the nuggets. Service was quick as well. The food just didn't blow me away. I mean, based on word of mouth and these reviews, you'd think these chickens would fly or something. I did like their waffle fries though. It's still fast food. Is their chicken sandwich better than Mc D's, Wendy's or other joints? Perhaps. I don't really go out of my way for chicken, unless it's Harolds or Wings. It's worthy of an A-OK review. That is all.
(3)
John M.
Quality & taste good, service fair. Counter staff shouts out customers name to come pick up their food, made me jump with surprise. ... should use numbers like Jason deli. I have no quibble with food quality/taste but can't see what the big deal is, its a "chicken sandwich", nothing more. I would go again but only if I'm really hungry for chicken and only chicken, otherwise I'd go to a place that serves a wider variety of food. This is pure and simple another fast food outlet with a limited menu. If you enjoy different foods this won't impress you, won't be offended either, just another fast food restaurant.
(3)
S I.
First time trying Chick. Went at 1130am Friday. It was packed. About 40-50 in line. Waffle Fries were cold and not crispy. Chicken sandwich is not good. Its just a piece of chicken breaded on top of a roll with a couple of pickles. Yea... Sorry. I'll have a chicken sandwich from Wendys instead. Don't know what the hype is about this place.
(2)
Kevin S.
I'm so happy that a Chick-Fil-A opened in the NW suburbs.. Friendly service, clean tables, amazing food (spicy chicken deluxe sandwich with waffle fries and sweet tea is my favorite) Woohoo! As good as it gets!
(5)
Doug M.
Great chicken sandwich and waffle fries! This is a very busy location, especially around lunchtime, but the staff really hustle and get your food to you as fast as they can. I can say I am a fan of their food and can't wait for the Crystal Lake location to open.
(4)
Jessica K.
Came here a few weeks after it opened after hearing all the hype and having never been to a Chick-Fil-A. It was lunch hour and with all the businesses in the area, this place was a zoo. We had to wait in a line that extended outside to the parking lot to even order. I had high hopes thinking this means it's good, right? Not so much. Ordered just a chicken sandwich and fries. Had to practically fight someone to even get a table when we had our food. This place was so packed, I felt like the other customers were breathing over our table the whole time since we were towards the front and they were waiting for their food. Food was completely mediocre (and I love fast food!!) so I definitely will not be returning.
(2)
Bill F.
I've been waiting for one of these to open in Chicago area. Even though it was very busy on a Friday nite, service was fast and food arrived quickly. Waffle fries are fantastic, and chicken was delicious. I'll be back.
(4)
Jim C.
In typical Chick-fil-A fashion, this was a very good experience. The young lady behind the counter as well as the young lady out in the dining room were very nice and pleasant. I would definitely come back.
(5)
O.M. R.
just as awesome as the one in Chicago down-town. only more layed back and not packed all the time :P food is amazing! staff veeery polite and helpful! love the place! :X
(5)
Jay W.
What the CLUCK! (I couldn't resist). I just don't get it. This was supposed to be great. I mean, the place is packed, right? All these people can't be wrong, can they? Can they? This is a testament to the "Olive Garden Syndrome", whereby clever marketing is what lures throngs of patrons. Shrewd business strategy far outweighs food quality when it comes to forecasting the success of a restaurant. We tried Chick-Fil-A this weekend after hearing it lauded by acquaintances who return time and again. We wriggled our way through a crowd of presumed chicken fanatics craning over the menu to a freshly opened register and thought "huh, our lucky day!" Quickly we ordered three #7s and a 12-piece nugget. $28. We barely reached our table when they called our number. Huh? Chicken breast, ready in 60 seconds? That was a portent to the remainder of the experience. The sandwiches are ridiculously small for the money. The lettuce bed overwhelmed the sandwich. The waffle fries are just like the Ore-Ida's from your grocer's freezer, which is not to say that's bad. I like those. But, they're not impressing me if that's one of your restaurant's anchor items. The TINY $5 box of chicken nuggets were soggy with grease. Sauce choices? BIG DEAL. Get the foundations right, then woo me with condiments. 4 STARS for the friendly staff 1 STAR for the dismal value 1 STAR for the mediocre food quallity and sterile, McDonald's-like dining room 1 STAR for subjecting us to all the hype their genius marketers have conjured 2 STARS is exactly where they belong. Give people some value for their money, and I'll be back. SHOULD HAVE GONE TO PORTILLO'S OR CULVER'S.
(2)
Lauren R.
Loved it! The chicken sandwich just melts in your mouth and it is not hard or overcooked. I had it twice already and tried the breakfast this morning and got a free sandwich as well. The hasbrowns were yummy and perfect portion as well. Only gripe is the parking and it is very limited. Hard to see that they also have parking in the way back but there isn't much signage pointing there. So i opted for drive thru and it went fast. Friendly staff as well.
(4)
Ajay S.
Good chicken sandwiches, way better then the usual fast food places. It was clean and the server asked me how I liked my food. That doesn't happen very often.
(4)
Nicole M.
I love the waffle fries! I went back and got the chicken nuggets instead of the chicken strips and I must say I like the nuggets way better then the strips.
(4)
Kat P.
Being from Texas where Chick-Fil-As are abundant and have been around awhile it's so surprising that they are so scarce in this area and people are having their first Chick-fil -A experiences. That being said knowing how Chick-fil-a is supposed to taste and their standards for customer service. I am very pleased with this particular location. The workers are extremely friendly and are good at offering their "my pleasures" when you thank them. The food is always consistently good and they have the signature sweet tea us Texans love! Not to mention kids eat free Tuesday nights are fun for all of us!
(4)
Ron W.
They only serve chicken but man for fast food this is good stuff. I ordered the chicken fingers and they were tender and moist. Really good stuff. I am not a fan of the frys but the chicken is top rate!. Great choice of sauces and the staff was very friendly. Good stuff for fast food all around!
(4)
Capt A.
The best fast food restaurant in the world..I missed it when I moved from Atlanta to chicago..I was glad when they opened one in Schaumburg area..
(5)
Maren B.
I get the impression this is one of those restaurants there is a cult following for... I do not belong to this group. I had heard of Chick-Fil-A before they opened their Schaumburg location, I just knew nothing about it. (I assumed it had something to do with chicken). So last night it looked like the masses had died down enough for me to check it out. I only went through the drive-through, which always flusters me because I need a good 5 or so minutes to examine the menu before I order. And since there was no "preview" menu before I pulled up to the speaker, I just picked the simplest thing I could find in three seconds - the chicken sandwich. It was pretty darn good. Enough to draw me pack to sample some of the other menu options. When I pulled up to the window to pay they asked me if I wanted any sauce, but since I had no clue what my choices were or what was already on the sandwich, I said "mayonnaise"? Next time I'll go in so I can peruse the menu at my leisure and investigate what other sauces I can choose from!
(4)
Jin Joo L.
I know the Chick-Fil-A have a hype because it's so new. I do admit that I loved the planned calendar events like kids night. I had the number 8 meal, Grilled chicken club... requested no bacon. I got a sandwich with no bacon and no cheese. I went up to show them it had no cheese. I mean otherwise what I ordered was the same as a number 7. They had to get me a brand new sandwich. Wasn't too impressed. I also hate the way they have to shout your name. Why not just shout an order number? I love the waffle fries and their shakes are amazing! We had the cookies n cream shake. I'm pretty sure these don't just come out of a machine, they are hand mixed with real ice cream. My friend told me that they use all natural and non transfat oils. I think I'll have to try their crispy chicken or nuggets. I don't know why but I'm not a fan yet. Will have to give it another go. Some of the employees are nice and friendly. The girls who work there seem to have an attitude. I'd appreciate more smiling. Honestly.
(2)
Zhong Y.
Total race traitor in light of the recent incident at UC Irvine, and the chain gave $2 million to anti-gay causes, but, this is fast food so I'm not going to dignify this in any way. I went and got a spicy chix sammie and a regular one: it's a batter fried chicken breast sandwich, it is generally not a scrawny one and also not at all dry. The spicy is correctly named, and delightfully hot; the regular is herbed nicely. Avoid the waffle fries, no flavor whatsoever.
(4)
Michelle S.
Absolutely LOVE Chick-Fil-A! Obsessed with the polynesian sauce and it's free!
(5)
Raj V.
other than breakfast chicken burrito nothing else taste like food. very dry and bland tasteless food. never again
(1)
Cori S.
juicy delicious chicken sandwiches & the shakes are awesome!!!
(4)
Jordan B.
Everything 'fast food' should be. Clean, tasty, outstanding service - what's not to love? Can't wait to go back!
(5)
Liz W.
Who would have ever thought that people would go this crazy over fast food! Since I just had finished shopping at Woodfield and my tummy was growling away I decided to see what the craze was about. When I arrived the line was out the door. I almost turned back and was going to go somewhere else, but NO I had to try chik-fil-a. The line moved rather quickly, plus they had paper menus for people to look at while they waited. I decided to order the chicken nugget meal and the bf had the spicy chicken sandwich. For this place being so busy our food was ready within like 3 minutes. Luckily we found a spot to sit down and we were ready to dig in. When I opened the nuggets I was slightly dissappointed. They were tiny! The good thing was it was real chicken not the overly proccessed crap! They were good though. The waffle fries were solid, nothing special. I won't go out my way for Chik-Fil-A, but if they open one near my house or job it would be one of my fave fast food places.
(4)
Marq C.
Best fast food chick'n sandwich ever!!! Meaty, tasty, great value, fast service, and friendly staff! The spicy chicken sandwich is my favorite. For breakfast it comes in a biscuit. After that, their sandwich is served in a buttered bun. Delish!!! Their nuggets and waffle fries are super good too. Try everything in the menu. You won't regret it. For the month of February, they have a free breakfast item daily from 6:30am-10:30am. PLUS, free coffee or medium iced coffee for the month of February. FREEbruary!!! Thank you Chik Fil A!!!
(5)
Nicole W.
Look, living in Charlotte for almost 5 years, I expect great things from Chick-Fil-A, and the Schaumburg location doesn't disappoint. Even though I've only experienced drive through interactions, I've been quite happy with the outcomes. Because, well, I leave with bag of tasty chicken. What's not to love?! The spicy chicken sammich is my personal fave and if you feel like tacking on a few inches to your waistline, try any of their shakes. Totally legit. Waffle fries are solid as is the simple egg and cheese biscuit during the morning hours. So, friendly service, fair prices, double drive through and efficient acquisition of bird sandwiches. That is Chick-Fil-A.
(4)
Spencer H.
Chick-fil-A all day. I am surprised that it took me years to try this place out but when I did what a treat it was. Many friends had been talking about how good their chicken sandwich is & that they only serve chicken. When I walked in I was surprised at how clean the place was. The staff was very friendly & greeted you right away. It made me laugh because they treated you like you were in a sit down restaurant & not a fast food establishment. When you go to McDonald's or any other fast food restaurant they act like they could care less to help you but here was a lot different & I applaud their hiring practice. The food itself was delicious. I ordered a spicy chicken sandwich & a sweet tea with fries. The spicy chicken was by far the best that I have had & it actually had a kick to it. The sweet tea was very good as well. The fries were nice & hot & were tasty as well. This business was very busy & they got the orders to the counter & drive thru very fast. This place was doing extremely well. Overall the service here was good & the staff was fast. The food was hot & delicious. I would definitely come here again if I was in the area.
(5)
Jason M.
Not the best fast food chicken around. Disappointing, really. But nice staff and cleanliness earns that extra star. Would recommend once
(3)
Leslie Y.
This place was hopping last weekend. We went on a Saturday, right at 12, so I'm sure that is their peak time. Lots of people taking orders. They actual had a cod sandwich that they were featuring, and we tried that, as well as my go to Spicy chicken sandwich. That is the best sandwich ever. I'm from North Carolina, and Chic-Fil-A always makes me think of my home! Sweet tea is amazing - I get it half sweet, half un-sweet. When I was there, a man basically spilled his entire drink on my boots, and immediately, one of the ladies on staff came and asked if I wanted a wet towel. Within 1 minute, she had given me a warm damp towel to clean my boots with! Very polite staff, and the food is great. Only thing was I wish my sandwich was pipping hot, as it was actually pretty lukewarm - something I was confused about b/c it was so busy! Also they give you these plastic cups (i've never seen them at any other chic-fil-a's) to hold your straws, sauce, etc. Great place to stop by before going to Woodfield mall!
(5)
Jennifer M.
Wow, why would anyone go anywhere else for drive-thru breakfast when this place serves the "healthiest" bacon, egg and cheese biscuit with hash browns and iced coffee? The biscuits are thick and fluffy. Because this franchise started in the South, the biscuit and gravy is pretty amazing too. There are plenty of other breakfast items but these are the only two I choose to order. My boyfriend is more health conscious than me so he enjoys any one of their chicken breast breakfast sandwich a la carte. I'm excited about the new Chick-fil-A opening on Barrington Road in Streamwood. I can walk my dog there for cardio and work up an appetite in time for breakfast.
(5)
Angie L.
Yum,yum, yum!!! Love the chicken sandwiches, love the salads.... Asian chicken is my favorite! The employees are so friendly and accommodating!
(5)
Jennifer S.
Friendly and helpful staff! We were greeted with a smile and the manager even came out to help me connect to the WiFi! The food was yummy, too!
(5)
Drury D.
Great food and even better service at this location. It's comforting to know that genuine great service to the customer is still alive and well in some places in America. Way to go Chick-Fil-A. Keep up the great work!
(5)
Mister F.
Just perfect. From the original chicken sandwich to the milkshakes. Love the waffle cut fries too. Friendly service also.
(5)
Jennifer C.
In the past I've always had great luck at this restaurant with both the food and the level of service, however, this morning my hubby and I went thru the drive thru and had a horrible experience. The person we dealt with was so incredibly rude and acted like the whole ordeal was an inconvenience for her. We were thinking of calling to complain, but when we looked at our receipt to see who had helped us it said Daryl and a girl had helped us so that obviously wasn't right. Not impressed. Overall, I will probably go back in eventually but not thru the drive thru and not in the morning.
(2)
Jenny H.
Chick-Fil-A is my favorite fast food joint. Everything is just so good! My favorites are the deluxe original chicken sandwich (no pickles or onions, please), their chicken nuggets, and the strawberry milk shake. Yum! Plus, their cow mascot is cute. Their waffle fries are great as well. If you can only pick one thing to try, you should get the chicken nuggets. Even though they are small, they are jam packed with flavor. You won't even need sauce. I love BBQ sauce, but I can't dip my little chicken nuggets in them since I love their favor alone. They are tender, juicy, and not too greasy. This location was great since it was incredibly clean! The tables and chairs were all so neat, and they had fresh real flowers on the tables! How nice. Also, their food was so fast that it was ready before we had picked a place to sit. The employees were also super friendly. One even stopped by our table to check in on us, gave us a cute cow crown, and told us about an upcoming promotion where you can get a free entree if you dress like a cow (July 12th- do it!).
(5)
Amy G.
Best fast food chicken out there. The best part is the employees... They are all so friendly. Every business should learn from them.
(5)
Josh N.
It's chickfila!!! I love the staff!!! I love the breakfast!!! I especially love the gravy biscuits!!! The tea is always sweet!! They know me by my name...
(5)
Danielle P.
Awesome food, awesome customer service. I have eaten here for breakfast, lunch and dinner and never had a complaint. The only thing that stops me from giving 5 stars is that they don't have spicy nuggets. That would make this Utopia.
(5)
Tina G.
Came here with my cousin a few weeks ago. I was excited to try it for the first time because I've heard a lot of good things about it. I ordered a 4 piece meal, and I thought it was just ok. I love chicken, but I wasn't too impressed.
(3)
Vivek D.
I go here because the staff is amazingly polite. The staff is why I keep coming back. They make it a family type atmosphere and on any given night the place has a dozen or so kids running around and playing in the play room. In the end it is fast food. So you know what you are getting. The waffle fires are nice and the sauces are a nice spin. My fav is the secret sauce
(5)
Jaci Y.
Get their soft serve ice cream I love it. And I like their grill chicken nuggets as well as their regular breaded fried chicken nuggets too. Service is fast and great we love eating at Chick-Fil-A. It's one of our all time favorite fast food restaurants,
(4)
Keith T.
Food is okay, not bad and not extremely good. Fresh chicken though! Stuff are nice, always help and ask me to refill the drinks.
(4)
Aldo D.
I have mixed views about Chick-Fil-A. I truly believe that their employees genuinely want to treat guests like kings and queens, but I have never been a big fan of their food. This place is no exception. As far as service goes, you will not find a better restaurant in the quick-service industry. EVERYONE is happy to serve you like you are the most important person in the world. (Well, second-most based on CFA's religious views.) They have employees in the dining area to tend to their guests to do things like offer refills (known as "refreshing their beverage"), take plates and even pour pepper on salads. This is above and beyond what most QSRs do. However, I can't say I'm a big fan of their chicken product. I don't know if it is because they use pressure cooking, but their chicken sandwiches themselves taste soggy and mealy. I like good service, but I like good food as well. And the food here does not resonate well with me. In addition, you only get 2 pickles on a sandwich and the rest of the toppings you add yourself. Also, no onions, and I'm a big fan of the raw onion. Also, expect long lines especially in the drive-thru. Even in this very liberal part of Illinois, Chick Fil A has LOTS of fans in the area who have no problem waiting 15-20 for their meal. I might give these guys a try again in the future, though.
(3)
A K.
The food is great. The service is friendly. Don't expect to get a cheeseburger here, but you can expect great food that comes hot and fast.
(5)
Vince A.
It's a fast food place that does it right. Even when they are busy, the orders come out correct and hot. Lemonade is definitely one of the better options out there. Waffle fries are awesome. Be on the lookout for special events for kids.
(4)
A J.
Mattew was the guy who attended when we went there first time. Great guy, made us super comfortable and very customer oriented. Absolutely fresh food and no reason that I should not go back there. He made us some fresh coffee in the evening and i loved it :)
(5)
Sarah H.
Was in the area, so my husband and I stopped at this location for lunch. Everything was what we've come to expect from Chick-fil-a. The service was excellent -- and SUPER speedy (we weren't even done at the register & our food was already up). Someone came by to take our tray & garbage away as my husband went to have our drinks refilled. Excellent!
(5)
Kathleen T.
Nothing to rave about. Chicken sandwich is no better then other fast food restaurants.
(2)
GE N.
4 stars is pretty impressive for a fast food chicken place. I have liked everything I've had from here and will go if I am up for the 15 ride, then possible long line in the drive through. When I am not up for it- I get a Wendy's spicy chicken sandwich and call it a day. There shakes are ok- a bit too sweet for me. I have been given a shake cup with a hole poked in the bottom from there stirring thing. It was in the drive through and I didn't feel like getting out and I sure wasn't going to loop around to get a new one. We ate outside last time and it was nice despite the traffic and congested parking lot location .
(4)
Catherine P.
This might just be my new fave fast food place. And if you know me at all, you know that I am not a fast food type of gal. I have been hearing from everyone how Chick-Fil-A has the best waffle fries and the best chicken sandwiches. We wanted to grab a quick dinner the other night and we chose to check out Chick-Fil-A. We went in the restaurant because we wanted to see what they had. The drive thru is not the best way to experience a place, if you ask me. I'm glad we went in to get our food. The staff is VERY friendly. The place is CLEEEEEAN!! There was probably 50-75 people in this joint and the place was hoppin'; there were people cleaning tables and keeping the condiment station in order. Well trained staff, good job!! We took a look over their menu and the nuggets stood out to me. My fiance went for the sandwich. We shared a large waffle fry and there was more than enough for the two of us. The nuggets were perfectly breaded. Here's my favorite part: they had a Chick-fil-a sauce that I tried. Seriously!! Best damn sauce they offer. I wasn't a fan of the sweet and sour, but their chick-fil-a sauce was like a smokey honey mustard, and it was excellent. I'm not even really a fan of mustard but it was surprisingly good. My fiance inhaled his sandwich, so I'm guessing it was pretty good. I can't wait to go back and next time, we'll eat in because the fries were a little cooled off by the time we got home to eat. Way to go, Chick-Fil-A, you made a new patron out of me!! :)
(5)
Samantha V.
Use the Polynesian sauce and honey roasted BBQ sauce or you're not eating it right! I love Chick-Fil-A...I'm SO happy they have some in the Chicagoland area now! They're still about 20 minutes away from me, but that's probably for the best, or I'd be eating there all the time and going broke. They don't really have a dollar or value menu, and chicken is pretty much your only choice, but it's delicious. I love their waffle fries and their spicy chicken sandwich! YUM. CFA is my FAVORITE fast food. Period!
(5)
Hans H.
I don't usually ever eat fast food, but I make my exception for this chain. Even still it is my once a month treat to myself.... But this location in particular is stellar. I don't recall going to other locations and being attended to at my table for drink refills or tray clean up. This location's management is just top notch.
(5)
Nikki Z.
As for the food, meh. It's fast food. Nothing special to write home about. 5 stars for service. They go above and beyond to make sure their customers are happy. 5 stars for being upkept and clean.
(2)
Noomi J.
I tried the spicy chicken sandwich ($3.39) and 8 pc chicken nuggets ($3.19). The chicken nuggets were good, but small. I liked the spicy chicken sandwich better because the seasoning extended to inside the meat. We had placed the order, and the food was brought to our table fast in less than 5 mins. We asked if we could have sauces with the nuggets, and the employee brought them to us, friendly service :)
(4)
Sarah S.
I love Chick-Fil-A so much! Their food is much better then other fast food joints, albeit much more expensive. I've dined here quite a bit since they opened. They have the juiciest chicken around, the chicken nuggets are so tasty (yet small) and their sauces...ahhh their sauces are so good! Better then anywhere else! The service is always top notch. But man oh man do I have an issue with their business practices. They donate money to anti-gay groups which I am SO not okay with (I can link you some articles if you have any interest). It leaves me feeling so conflicted each time I dine here. Yet...I can't stop because the food is so amazing! And the sauces are just so awesome, too! And I realize it's not this particular restaurant or these particular workers, but rather the chain as a whole. Thus I keep going for their tasty yums. I just had to put this out there though.
(4)
Krys A.
How does taste hate? Eat here and find out. I do not give this restaurant chain my money. Closed on Sundays, strike 1. Didn't care when I got sick from their food and called to tell them, strike 2. Making public statements about your thoughts on same sex, strike 3.
(1)
Pari P.
Well, shut my mouth - Schaumburg has Chick-Fil-A. Good ol' southern fried chicken is hard to find in Chicago and that's a fact. It should be marinated overnight in buttermilk, fried in a pressure cooker or a cast iron pot, and cooked in lard perhaps instead of oil. It's why I'm so disappointed with Yankee fried chicken. At Chick-Fil-A, the spicy chicken sandwich was the closest thing that I have found in Chicago to true southern fried chicken. It was well seasoned where the flavor is not just in the batter but in the chicken itself. You can really see and taste the cayenne, paprika, and pepper. Even the flesh of the meat had a different color from being marinated overnight. Get the real thing and get a samich - no cheese needed here on this bun. It's only $3.50 for the samich alone and about $7 for a meal. It's no wonder that this place is packed. For the quality of the food, you would be surprised that this is considered fast food even though there is a drive through window. I don't have two first names and I'm not a NASCAR fan but I love me some good fried chicken at Chick-Fil-A. Fried chicken, cole slaw, and sweet tea - ain't nothin' wrong with that.
(5)
Ericka L.
Came on a busy Saturday night and chose the drive-thru. The service was quick, friendly, and they weren't playing around when they ushered my ride thru from order taking, paying, and handing over the goods. Their chicken tenders are delicious and taste homemade (non-processed tasting if ya know what I mean). I also have a soft side for waffle fries and theirs were made just so - the right amount of soft center and crispy edges. Finally, the cookies n cream shake took me over the edge. It was soooo good. By the time I got to it the thing was so melty and delicious that I just sat and slurped it down with no breaks in between. Can you say 'fat butt'? Minus a star for having a non-varietous menu but I guess they're sticking to what they know - good chicken. Anyway, glad to have a Chick-Fil-A in my hood and me thinks I'll be a frequent visitor...
(4)
Yanyao N.
For years, I have always been perplexed by people's fanatic love for Chick-Fil-A. "Wait, so it's just a chicken sandwich?", I would ask. I mean, what's the big deal? I get it now. I really do. Never has a cherry popping been so delicious. THAT chicken! So tender, so juicy. They only sell chicken things, and they do it right. The Spicy Chicken Deluxe meal that I ordered made me very happy. It was spicy, there was pepperjack cheese, there were WAFFLE FRIES (the superior of all fries, it goes, in this order of awesomeness: waffle, curly, crinkle, thick-cut, then shoe-string. tots not included, obvi), and so many sauces! And an IceDream cone to round out the meal? (Banana pudding shake would have been overkil). I was in fat kid heaven. It was pretty busy at an off-peak hour on a holiday, but the staff were really enthusiastic and efficient. I don't think I've ever encountered such friendly fast-food staff. The guy who took our order gave us SO MANY SAUCES! There were other employees around the store keeping it clean. Love the mayo and ketchup (squeeze or dip!) options at their condiments counter too. Breakfast menu seems totally awesome. Chicken biscuit, get in my mouth please. Sure, this is not destination or fine dining. But, if you're looking for a flavorful chicken sandwich in the area, Chick-Fil-A will not disappoint - get the spicy chicken! Plus, a meal for 2 only set us back $13. Winner winner, chicken (sandwich) dinner!
(4)
Joe R.
I heard people talking about their food so I thought I would give it a try. Food sucks. Don't bother.
(1)
Michele B.
They should get 5 just for the effort during a record breaking day!! You guys deserve major kudos. You kept it coming and were so polite and happy. Spicy chicken and waffle fries, what else do I need to say. Not greasy, crispy, tasty and tender. This was my first time here. I tried yesterday and I am pleased to say, so did everyone else. The controversy continues, but I ask you--what does chicken have to do with the First Amendment?? I was glad to see I was not alone. Never thought The Constitution would bring me to a chicken sandwich, but I am sure glad it did. Can't wait to go back. P.S. sweet tea is awesome too!!
(4)
Steph W.
I like this place, a lot! Here's why: -They're quick (both for dine in and drive through.) -It's clean. -The owner and his wife are usually there working which is good to see -The food is delicious! I had one snafu recently where I ordered my meal (in the drive through) with no pickles- and when I got back to my office I realized they misheard and put on extra pickles. (I really, really, really dislike pickles.) The owner was really great about correcting the mistake, and I felt like he really cared. That's why I continue to return. Too often major fast food corps. don't care and that leaves me very likely not to return after a mistake. Here I felt the exact opposite. I want to patronize a business that cares about and values my opinion- and for that reason I will continue to come here.. (and because the food is GREAT!)
(5)
Minjee Y.
Get their special sauce of course... No matter where I go the chick-fil-a customer service is amazing usually, but in this case when I had went it seemed my cashier was down and out. Maybe it was the shift change? I don't know but none the less the rest of my experience at the schaumburg chick-fil-a was great. my chicken salad sandwich was delicious and healthy. The waffle fries are what get me every time. I wish I could order like 100lbs of it and just eat it all with the sauce.
(5)
Chicago P.
Wanted to check out this place not only because its a new place but as chicken is my favorite meat, the place is new with fast food style seating but with newer design, amply stocked condiments section with standard but chicken only menu items, the chicken was seasoned differently but not necessarily better, the worst part comes where it matters the most , bread which was a thin saggy piece resembling a drenched wrap. The fries were good again nothing out of the ordinary. I also felt the extra pricing on the food would compensate for modern decor but other wise fall short of a great fast food restaurant. BTW I did not understand why the staff were serving all the meals in a carry paper bag even though most people i believe were asking "for here".
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Chicago 1.
Is it possible to have a fantastic time at a fast food restaurant while dining with your three young kids?! Turns out, yes. I normally get drive thru, live nowhere near here but will make a point to come back. All the small touches - a pretty clean kids' area, Purcell, kid straws, repeated table service and offers to refill drinks only add to the yummy chicken. Love Chick Fil A!!
(5)Bonnie C.
Food is good, customer service has been great everytime. Employees are smiling, and have even refilled my drink from my table when they have seen Im busy with my 2 kids! Excellent.
(4)Unyime E.
All you people with the four ratings need to chill out and give Chik-Fil-A the 5 stars it deserves. I'm not shy about doling out 5 stars for truly excellent meals, but when it comes to fast food - Chik-Fil-A is the French Laundry of its arena. In-and-out burger is a very very close second, due mainly to its disadvantage in the french fry department. Back to Chik, the spicy chicken deluxe (add bacon!!!) is the best fried chicken sandwich I've ever had. And those waffle fries? Come on now - amazing. Top it off with a cookies and cream milkshake and you've just enjoyed a nice slice of heaven. You'll never experience more courteous personnel at a fast food restaurant. Employees rove the dining area and make sure everything is alright, and will gladly get a refill for you. If you happen upon the restaurant at the right time, they'll hand out free milkshake samples. Well done, Chik-Fil-A. Well done, indeed.
(5)Shelly M.
I have been to this restaurant a few times now and have always received excellent customer service. The best fast food service out there. I have tried the original chicken sandwich, spicy chicken sandwich, chicken nuggets, and the waffle fries. I have always been satisfied with all of the sandwiches. I really love their waffle fries and the chick fil a sauce. The only cons are that their prices are a bit higher for fast food and they don't give enough chick fil a sauce.. I always end up asking for more.
(4)Mitchell I.
Dad and I hit this place for an afternoon snack. Just the wonderful chicken strips with honey mustard and ranch dressing. Easily the nicest staff of any of the fast food chains I have ever visited in my life. Though it somehow tastes better in Arizona.
(4)Cristie F.
I came. I ate. I don't necessarily care to go back. Chick-Fil-A is fast food. There's nothing special or fancy or 5-star worthy about it. It's cheap, fast, and anything but good for you. At least if it tasted really good, I could justify the calories and fat content once in a while. I was dragged against to CFA against my own will - my dinner date just HAD to have one of those coveted chicken sandwiches. I was starving, my blood sugar was dropping, and I was getting cranky so I didn't put up a fight. At that point, I was about to chew off my own arm and wasn't in the mood for a wait at a sit down restaurant. As much as I try to eat healthy, I wasn't about to come to the infamous Chick-Fil-A for the first time and order a salad or a wrap. So I opted for some chicken nuggets, a diet coke and a handful of my dinner companion's waffle fries. Were they good? They weren't bad. But they certainly weren't the best nuggs I've ever eaten. Not to mention I couldn't help but think I was eating pieces of chicken pumped with hormones and no beak. (I think watching certain food documentaries has warped my mind). I was overwhelmed with the sauce choices so I went with BBQ, Polynesian, and the Chick-Fil-A sauce. The BBQ sauce was fine - very standard. The Polynesian was your typical sweet & sour. The CFA sauce - gross. It tasted of fats and egg yolks.The fries were okay - they weren't overly greasy (which is nice) but I would have preferred them a little crispier. I watched my sidekick inhale a deluxe chicken sandwich, so I'm guessing he thought it was pretty good. Let's be honest here. Chick-Fil-A is FAST FOOD. So, it's hard for me to push past the 2-star zone. If I did, I'd be putting Chick-Fil-A in the same category as some renown Chi-town restaurants. Would I return? If I was starving. I wouldn't go out of my way to stop in, but I might give one of the salads or wraps a whirl.
(2)Rachel G.
Yummm!! I am addicted to the spicy chicken sandwich!! It is so good. Better than Wendy's spicy chicken sandwich for sure. It had the right amount of heat and I love how crunchy the outside is but how tender the meat is inside Also loved the waffle fries and awesome ketchup packets where you can just dip the fries in! I am definitely going back whenever I'm in the mood for some spicy chicken!
(5)Mike K.
Great food for great prices!!!! wish I had one near where I live!!!! Fastest service EVER!!!!!!!!!!!
(5)Nelson M.
Restaurant Review: Ah how you have grown on me oh chick-fil-a burger! I can't say that I am on the addicted bandwagon, but the chicken burgers here are a nice change from the meat burgers of McD. Instead of finding a grinded up patty of chicken meat, you get whole chicken meat with crispy batter topped with a fresh bun with lettuce and cheese. You can customize it by adding on the different sauces they have (chick fil-a sauce, bbq, polynesian, sweet and sour, etc) The waffle fries are a huge plus, something about gigantic fries that you can dunk in the sauce. Great prices and quick service (I got my food even before paying) Pro: fresh chicken burger, multiple sauces to customize your meal, waffle fries, quick service Cons: close on Sundays, food is sometime too quick (i.e. it may have been sitting prepped already) Hidden gem: Buy a holiday calender for 6 dollars and get a coupon for free food each month
(4)Deepak N.
Ok, I was a bit harsh before when they 1st opened because of all the glitches in service. I've been back a few times in the past month now after staying away for a yr. They've improved 100%. They're all super nice & everything works perfectly now. I'm glad I can enjoy spicy chicken sandwiches again! Thx guys. Hope I didn't hurt any feelings w/ my prior review ;)
(5)Bob M.
Excellent food and kind and respectful staff. Very prompt and the staff are extremely polite. We need more businesses/fast food places like this!
(5)Ryan M.
Love there food. Hate that they hate the gays
(4)Julian M.
A brand new location that's even closer to where I live than the one in Wheaton? Sign me up. This location is right next door to Chammp's and across from the Best Buy- nice 'n easy to access. It being opening day (September 15th), and the restaurant and drive through packed, they had an astounding turn-around! I ordered my 4 piece chicken tender meal and a deluxe spicy chicken sandwich then before I knew it I was sitting down stuffing my face with delicious food. I love their ketchup dipper containers and they had all their dipping sauces out for my pillaging. Yes, I now have a stash of sauces for my dunking pleasure. This location, like the one in Wheaton, has a kids' play area, and make sure to pick up a free breakfast coupon in the entry vestibule while they're still good. TIP: make your own scrumptious sweet 'n hot sauce by combining the Polynesian sauce with the Texas Pete's hot sauce.. it is the SHI...hhtuff.
(5)Jonathan R.
We all know the food at Chick-Fil-A is great, but this location goes out of it's way to provide superior customer service. I recommend joining the text subscription list. They reward their regular customers with an occasional bonus. Look at the size of this breakfast burrito!
(5)Bob W.
I went to Chic-Fil-A for lunch on January 15th and the place was absolutely packed. Regardless of how busy they were the service doesn't get any better. I ordered my sandwich and the order was ready even before I got a chance to pay. As I was dining, I noticed staff going around offering to take peoples garbage, handing out breakfast coupons and offering to refill customer's drinks. I can't remember a time that I've seen customer service this good at a fast food restaurant. Kudos to Chic-Fil-A! You're doing it right.
(5)Drew C.
I'm really not sure why so many patrons award a 5-star rating here. After three visits, I can honestly say my past KFC sandwiches have been more crispy (the chicken), the bread less soggy (than Chick-Fil-A's) and a better overall value. Additionally, my cottage-cut fries were crispy on my first visit (the week they opened to much undeserved fanfare), but the fries have been too salty and floppy the last two times. So that's it, they don't deserve 5 stars. If you really think they're better than KFC or Popeye's, please do yourself a favor and try the latter again to make sure your perception of the Chick-Fil-A brand isn't overpowering your taste buds. Better yet, stick with Wendy's Spicy Chicken Sandwich, which is simply an A+ compared to the sandwich lauded at Chick-Fil-A. Side Note: Some Chicagoland radio show asked folks what would be their ideal "Fast Food Dream Mix" and 90% of the callers named that Wendy's chicken sandwich for that category. It seems they do know something.
(1)Lois C.
Waffles fries are to die for, I actually love that they make waffle fries since a lot of places I go to do not. I got the spicy chicken and it was simply delicious.. But it tasted pretty similar to Wendy's spicy chicken so I wasn't too pleased. I think chick-fil-a gets a lot of hype and they need to prove that they're deserving of the hype given to them.
(3)Edward M.
Just an update to my previous review. They have the fries crispy now! yay! And service is still fast and top notch with table side refills as they walk around. The employees seem happy with their jobs and their operator gets dirty like the rest of them. That is great leadership! Also if you get a chance, try their breakfast. Chickfila on a biscuit is really yummy.
(5)Peter K.
It's awesome that Chick-Fil-A finally moved to Schaumburg. They are a fast food like restaurant that serves food based off chicken. I ate here when they were two weeks old so I expected there to still be a few kinks in their service and indeed there were. When you first walk into the store, it has the same look and feel as most Chick-Fil-A's with the same menu format and the same table set up as most other Chick-Fil-A's. However, since it is a rather busy place and more chaotic due to the heavy traffic it incurs, it's a bit crazy trying to figure out where the line for the registers form and how to navigate your way. Fortunately, the service people in front are holding up their hand when they're ready to take your order, but it's still difficult to figure out where to line up. Also, it's difficult to find a place to park the first time you're there, since the most natural place to park is next to the restaurant but the most intuitive place to park ends up being the place to the drive through. The food quality and service are all decent. I was, however, a bit surprised that they didn't get my food order right the first time. I ordered a sandwich without pickles and my sandwich came with pickles. I also ordered ahead of three people and I got my food after them. Ordinarily, if my food was customized, I wouldn't mind for my food to come a bit later, but I ordered a generic meal so I was a bit surprised it took so long to come out. All the chicken food here is awesome from their Chicken Sandwich Deluxes to their Salads to the Nuggets. I just enjoy eating a healthier meal (vs. something like a McDonald's) so I like coming here. I'm sure this place will have the kinks worked out in a few weeks. I recommend it.
(4)Rob W.
My review is the 26th for this place which has been open for a month. If that doesn't tell you how busy this place is, go see for yourself! I was there for lunch during the week and was lucky enough to find a decent parking spot and a place to sit in the restaurant. The drive-thru was jammed. Here's my thoughts: Food: The waffle fries are excellent - great flavor and no signs of oil or grease. The chicken sandwiches are good and the portion is a decent size. My only thing with Chick-Fil-A is that my first experience with them was in suburban Atlanta, and I have yet to enjoy one of their chicken sandwiches as much as I enjoyed that first one. That one seemed to be spiced just a little differently - haven't found it to be the same since. Service: Amazingly prompt for as busy as they were. One unusual thing that happened - an employee stopped by my table and asked if I'd like a refill. Before I could reply, a manager (whose last name was the same as the store operator's name on the receipt - may have been his wife) pulled the employee away to talk to her about something that didn't sound too urgent. Th employee returned a few minutes later and retrieved another drink for me. I'll be back - though it may not be like my 1st experience, their chicken sandwiches are still pretty good and filling. Good to see this chain in the Chicago area - the more food offerings the better!
(3)Laura N.
As evidenced by the number of check-ins I have here, I came back since that terrible one-star review. Every time I've come back has been with a group of friend (and husband) that wanted to come here. I just get the waffle fries. The waffle fries are pretty good. I'll give them three stars for those darn delicious waffle fries. And the lemonade. Mmm.
(3)G E.
I do not understand why this place is so popular, the food is mediocre at best. If I want a good chicken sandwich I go to Wendy's and if I want chicken or nuggets then KFC is where to go. I have tried eating here 5 or 6 times trying different menu options and have yet to find anything I am really impressed with.
(3)Ali R.
I deserved to be de-crowned as the duchess...how have I not reviewed Chick-Fil-A!? All day, every day, I can drown myself in Chick-Fil-A sauce! For a fast food joint, this place is the cream of the crop, jelly to my peanut butter, apple to my sauce...wait, what? Check out the many events they host for families. You're bound to find something exceptional there!
(5)Michael O.
The food is good. Service is efficient. Next time you go listen to hear if the attendant says 'thank you' after placing your order & giving him/her your money. You won't hear a peep which seems ungrateful of them. If, after delivering your order you, out of habit, go ahead and say 'thank you' after they give you change. Staff has been trained to trot out a very worn 'my pleasure' cliche. Chick-Fil-A staff will not say THANK YOU. Sadly Chick-Fil-A management feels 'my pleasure' is all the common courtesy they need to extend. I would give them five stars for the food product, but because of their attitude one star is sufficient.
(1)Richard C.
fastplace joints shouldnt always get low stars, just because they serve junk food. i can brag more about this topic but back to that moist chicken.... da best chicken nuggets/strips ever. with their poly-somethingsweetandtasty sauce, i can probably eat 100 of em.
(4)P C.
I have never had Chick-fil-A until a few months ago. It was some kind of kids day there and they had the Chick-Fil-A cow walking around greeting the kids, a coloring station for the kids, and a station for the kids to put toppings on their ice cream. The staff were genuinely friendly with the children. They have disposable table covers that stick to the table for young children to eat over. The chicken is so juicy and filling. The waffle fries are beyond awesome! The food is not greasy and does not taste like they've been deep frying the fries in 1 year old oil like other food chains I've been to. The staff are very polite and display very good customer service. I even noticed and LOVE the way they clean their tables. It's not a yucky dish towel that has been dipped under water and wiped on every table each time w/o being cleaned after each use. They use wipes from a wipes container. How frigging awesome is that! I don't have to worry about a yucky towel smudge of water on the table when I sit down. They even have purell wet wipes for after you are done eating. For all you Chick-Fil-A haters, you guys are just wasting your breathe. How do you know that the McDonald's, or Burger Kings, or Wendy's, or Checkers, or Sonics don't have the same so called "beliefs" that you ignorant people are parading about. Shove it and eat else where and stop wasting your time trying to make people not eat here. This place has alot of better qualities than all the other food chains we have eaten at for decades. They even SPEAK FLUENT ENGLISH!!! Food, service, staff, customer service, and quality of everything is just awesome. Need I say more!?
(5)Brent W.
So I went to my first Chick Fil A in Wheaton a few weeks ago and it exceeded my (already high) expectations. Like the Wheaton locale I was in the area around lunchtime and just happened upon it. Nice, decision made easy. This was a carbon copy in all areas: Look and feel and cleanliness: 5/5 Customer service, super efficient and pleasant: 5/5 Food: same order, original Chix Sam combo: 5/5 There is no other reason to get a chicken Sam anywhere else if there's a CFA in the vicinity ...no other ff place comes even close and it trumps most other non-ff as well. Srs good Chicken.
(5)Darren F.
over the summer, all i hear is my friends talking about chick-fil-a... i didn't have the time to go out there to try it until recently.. i ordered the spicy chicken sandwich meal, nuggets, and chicken tenders since there was so much hype about this place. the service was friendly and the order came out quick! i tried few of their sauce like the chick-fa-a, ranch, and BBQ sauce. the spicy chicken sandwich was juicy ,but the sandwich was just average.. the nuggets was small and a bit disappointing, not crispy at all and very little meat.. the tenders in the other hand was pretty big and was the most decent item out of all.. overall this place is just average and is over hyped,i would not go out of my way for chick-fa-a especially there is alot of better restaurant selections around the area.
(2)Bernice L.
I love it and can't get enough of it...enough said. :) Not really..it's Yelp! I love Chick-Fil-A and just wish it was closer so I could enjoy my waffle fries and yummy spicy chicken sandwich every day. I love how this establishment thinks of everything possible to make it not just a fast food restaurant, but more of a quick bite with quality food and customer thoughtfulness. Come on now..who else has complimentary cheerios and placemats for the kids, International Delight creamers for your morning coffee, and my fav (haha) Purrell wipes for your hands after eating the greasy goodness of your fries??? They even have the new ketchup packages! I'm usually not this easily sold, but I just think the small touches are nice. The service there makes you know that customers matter and it's always spotless clean in the restaurant. I know I'll always leave happy with my chicken sandwich, waffle fries, and my "can't forget" milkshake! Yum!
(4)Erik H.
What am I comparing Chick-Fil-A to? If it's a good local restaurant, it gets 2 stars at best. If it's other fast food, i.e. McDonalds, it gets 4 stars. And if it's high end fast food a la Smashburger, it's a solid 3 stars. Let's go with that. There's not really much point to reviewing fast food - it's cheap, it's bad for you and it's the same across the country. But there are few Chick-Fil-A's in the Chicago area so I might as well. The best part about the chicken here is the southern-fried coating, which has a better flavor than anything KFC has to offer and seems to lock in the moisture pretty well. I would recommend the chicken fingers to get the full experience unaffected by anything else, as my spicy chicken sandwich had too much bun and toppings to really enjoy the chicken. I had it once and I'm done.
(3)Jen Z.
This is the best Chick-Fil-A I have ever been to. It was a madhouse, with no less than 3 sports teams eating as we came in. There was a line out the door to order. Yet it was clean and orderly and our food was delivered to our table in just a few minutes. Empty tables were immediately cleaned, and there was a small army of people REFILLING BEVERAGES for people at tables as well as clearing trays. Amazing! Not to mention the fun Play Zone and Princess Cow wandering around! :-) only bummer is the corporate policy to be closed on Sundays, but this location is stellar!
(5)Ben S.
Really friendly service. They treat you right! Their food I amazing, you can taste the good quality of the chicken and ingredients. Try all of their sauces. Their signature chick-fil-a sauce goes with anything. Prices are really good for the quality of food you get. My favorite is the Chicken Deluxe meal. Waffle fries are amazing and fresh idea for potatoes. Try any of their desserts. Chocolate chunk cookies are delicious. Their shakes are better than any other place I had before. The overall service is nice. Something that you normally don't expect from a "fast food" restaurant, for example: table side service like top-off drinks, get more condiments etc.
(5)Nicole L.
I'm totally starting to understand the Chick-Fil-A craze now. When I first tried it I didn't see what the big deal was but that's because I had the chicken nuggets. The gold is in the chicken sandwich. Add a little of their Polynesian sauce and yum! The chicken biscuit with cheese for breakfast is awesome too. The service here is fantastic. Even during the busy lunch hour the wait for the food was minimal and there is plenty of seating. Now that this location is open, which is close to where I work, I can see myself coming here quite often. As it stands I've been here three times in less than a month! My only gripe is the amount of waffle fries in the small leaves a lot to be desired.
(4)Tracy C.
This place is great!! We have 3 kiddos and we bring them here occasionally when they need to get their energy out and get a great meal. Its not cheap, but the food is fresh, real and the people are so friendly. Honestly, its like being treated like royalty. They offer free refills and say "my pleasure" if you ask for anything. Its like a damn cult and I strangely love it. The food is always fresh, and just in case sometimes its not, they take care of getting us a fresh one. Never any problems and the kids love to play on the CLEAN playground. The only negative? We are a gay family. We are not supposed to love Chick Fil- A because they don't love us. But we still go there for our kiddos. They treat us with respect, even if the higher up corporate people don't agree with us as an alternative family, along with all the religious people who hang here. Again, we don't care about politics. But honestly Chick Fil A, maybe you should give a "gay family discount". :) We will always go here no matter what!! You rock!
(5)Itsclose X.
Our first time here will not be our last, because for a fast food place, it's got quality food and service. Our standard deluxe chicken sandwiches were not huge, but they each had a nice hunk of tasty, tender, real chicken, not reconstituted patties of who-knows-what chicken parts. Even without mayo, the sandwiches were so good, we still didn't need to add any of the sauce packets we sampled, all of which were good as well. We instead used the sauces as dips for our real potato waffle fries. I say real, because the strings at McD's for example, taste more like salted cardboard. The cole slaw we had on the side was also enjoyable. Our very friendly and professional cashier handed us our food almost instantly on the busy evening we visited. Elsewhere, other employees made deliveries to some tables and kept the place clean, while the cow mascot was hard at work entertaining children, stopping by various tables, and dancing with one of the patrons. It's a busy, family oriented place with lots of kids around, but it has a friendly, not chaotic, atmosphere. Frankly, we're sick of the big chains whose employees and corporate offices could care less about what or how they serve their patrons. Chick-Fil-A is family-owned, and that makes the difference.
(4)Joe B.
I've never had friendly service at a drive-thru and the chicken sandwich is awesome. I can see why people love the food.
(5)Gene S.
Went on a Tuesday night. Heard someone say that they should've known not to come on a Tuesday night because Tuesday nights are apparently KIDS' NIGHTS. And, yes, there were a lot of kids there. This was my first visit, so I went for the basic Chick-Fil-A sandwich meal with medium drink and waffle fries. After wading through the dining area looking for a CLEAN table (c'mon, Chick-Fil-A!) I finally found a spot right in front of the enclosed kids' playground. I would say the chicken sandwich was good...moist and tasty. But it only came with a couple of pickles. Definitely could've used some lettuce, maybe a tomato and some mayonnaise. The waffle fries were just average. Between the Kids' Night, the unkempt dining area and the truly average food, I won't be in a rush to go back. Tried it, didn't love it...didn't hate it.
(3)Andrew J.
I have tried the Chick-Fil-A. My Review: 5 of 5 stars. In the pantheon of fast food restaurants, this place takes the cake and swallows it whole. The food was surprisingly great. They also had great customer service- people came around and actually checked to see I was enjoying my meal and to see if they could get me anything. It was sort of impressive. The store its self was clean and organized and sort of crazy with a double drive-thru that looked a bit like the tollway. Only at the end of paying your toll, you get chicken. Also, given the state of our tollways, the food may have actually been cheaper. I also like that they are closed on Sunday. It's rare to see that sort of nicety in the fast food industry on behalf of faith or the employees or both. Any way you look at it, good for them. So yah... really impressive, even with all the hype I was still impressed. If you haven't gone, join me in saying "eff you," to your diet. Once in a while.
(5)B L.
What a great little place! Service here is top notch. The employees here are so friendly and helpful!! Way to go. Great shakes! Excellent chicken. If you go to this location and have tiny kiddies (like under age 3 or so), I highly recommend the indoor playspace. Not too many indoor playgrounds in the Schaumburg area that are open on days other than Tuesday (which is weird but whatever). This indoor playground is so clean and neat! Kids really like it too (mine did!). Give it a whirl!
(5)Christine B.
The fact that they walk around asking you if you want drink refills and they throw away your garbage. Awesome! The spicy chicken sandwich is my favorite.
(5)Howard C.
Really just the best fast food you can get. Numerous healthy options and even the fried chicken sandwich with no butter has like 9 grams of fat I believe. Nuggets, Strips, chargrilled are all great. The spicy chicken sandwich has become my absolute favorite supplanting Wendy's. Don't forget to score some sauces as well. Polynesian, Chick Fil A Sauce and Buffalo Sauces come very highly recommended. Breakfast is great as well. And don't let long lines discourage you. It's worth every second of wait and they move pretty fast. Enjoy some CFA today!
(5)Rachel D.
Love me some Chick Fil A. I went there the first time back in 2001 at ISU in Bloomington IL and wondered why there were none up in the Chicago area. Finally there is!! I looooove their sauces I think that's what makes them stand out against other fast food joints. The Polynesian is my fav. Tip: dip the hash browns in it, really tasty! I enjoy everything here but my new favorite are the mini chicken biscuits the biscuits are awesome! I can't wait until the one in Crystal Lake opens!
(5)Justin D.
I spent several years living in North Carolina and was missing my occasional chick-fil-a fix. So I was excited to hear that chick-fil-a was coming to Schaumburg. I've always enjoyed their chicken here. Some people find the batter to be a bit bland, but I've never really experienced that. For a fast food place, chick-fil-a is semi healthy. most sandwiches are under 500 calories. None of their sandwiches come with sauce, so that allows you to put whatever and how ever much sauce you want on your sandwich. I'm very happy to say that they have Texas Pete hot sauce here which I have been deprived of for so long. My favorite by far is the Chicken Biscuit w/ Texas Pete applied liberally. The biscuit is tender, not dry, and of course the chicken is delish. The spicy chicken is also very good. As for the fries and extras, I can't really speak much about them. The fries are ordinary waffle fries. The Schaumburg store is clean and the staff is friendly. It's extremely crowded now, but that's only because it is the newest place to eat. There really isn't a whole lot to do in Schaumburg except eat or go shopping. Give em a shot, you just might like it.
(4)Scott K.
Great service and great food. I am always amazed that I get my food before I even finish with the order. Then they come around and offer refills and to take your tray at a fast food place, very nice.
(5)Lori T.
Since 1967, the Cathy family has served Chick Fil A sandwiches. They were one of the first fast food stores to actually work out of malls. They now have free-standing stores, and the one in Schaumburg is a gem! Despite big crowds, my order was fast, cooked to order, politely served. I love the "my pleasure" when people tell staff "thank you." But what happened to me- One of the staff working the dining room ASKED if we wanted a refill for the road!!!! I've NEVER had fast food staff ask me that, EVER, and I am getting up there! Chick Fil A will have my business whenever possible from now on! Those of you who feel "conflicted" because the Cathy family donates to pro-traditional family groups: We eat at Ben and Jerry's, which gives to all sorts of liberal causes, as does Amazon. Are you going for chicken, or politics?
(5)Michael V.
Delicous, amazing, friendly, fast, fresh. Chicken sandwich: 5 stars. Spicy chicken sandwich: 5 stars. Nuggets: 5 stars. Strips: 4 stars (old strips were better, pre 2008). Fries: 5 stars Mayonnaise: 5 stars (try it, it's amazing) Lemonade: 5 stars BREAKFAST?!: FIVE STARS Distance from my house: 1 star Catering: 5 stars
(5)John A.
Great chicken sandwich with a ton of flavor without all the condiments. Waffle Fries are also a plus. Nice change of pace from the regular fast food chains.
(4)Amber S.
To me, the chicken biscuit I had here, was very bland and flavorless. Yes, the employees are friendly. It's very clean, and the play area seemed in good shape(probably because they just opened). But my first taste just wasn't enough to keep me coming back.
(2)April M.
Normally I don't review fast food places, although this is the first Chick-Fil-A in the chicagoland area (that i know of). I use to eat Chick-Fil-A in Florida when I traveled for work and loved it although I hated the dirty/weird looks I got for asking for mayo with my chicken sandwich. Sorry I'm a midwesterner, its our thing! I can't eat fried chicken on a bun plain! This location has two drive throughs and has been busy since the moment they opened. Service was fast even though it was packed inside and in both drive through lanes. I wouldn't eat here daily or weekly personally (too much fried grease for me) although it's a nice treat to have every now and then when you are craving some good southern comfort food.
(4)Mai T.
Winner, Winner, Chicken dinner/lunch! We came to a Chick-Fil-A in the south (TN) and it was so-so. Could possibly be due to the busy atmosphere. Our food seemed rush.. BUT, when this location opened, I saw crazy people camping out for the grand opening in order to get a chance at winning chick-fil-a for a year. Pure madness I tell ya. Then, we decided to go see what all the hype was about. Yep, it was DELISH. Being that isprobably the only all chicken 'fat food' joint here in Schaumburg, it was sooooo good. The WAFFLE FRIES are something else. Would I say they are better/worse than the infamous Portillos cheese fries? No comment. Totally different ball park. Anyhow, we have everything on the kids menu and it hasn't failed the little girl. I myself have had the #6, #7, and the grilled chicken salad which all were DELISH. Sig. other has probably had everything else on the menu that I didn't get :) again, nothing bought here will fail. Also, did I mention yet about the hospitable environment? Literally every soul in there is just AWESOME. I get it, you may not need to love your work but they do sure enjoy their jobs. If they let me, I would tip the person taking my order to the person that gets my order ready to the person that stops by our table to see if we want a refill or if they could take away our trash for you. How awesome is that? You may look and say this is a fast food joint, but when we come here, it's like dining in a restaurant. Oh, and for any of you that have always thought it was disgusting when restaurants use a dirty rag over and over again to clean the tables that you sit at... This place use disinfectant wipes but throws them away after it touches a single table. Yes, you read that right, they DO NOT REUSE the rags. Now, I don't have to bust out my disinfectant wipes to reclean. Lol. I'm that crazy mom, sorry.
(5)Tom O.
Great food
(5)Angie B.
Yumola. As much as I try to stay away, I am weak. I really do love their waffle fries and nuggets with the house sauce.
(4)Frank A.
OK I've been in the restaurant business now for 35 years. And have been going to fast food places much longer. But today I experienced something I've NEVER seen before. My girl and I went to this Chick-Fil-A and we placed our order with the cashier and as we were paying another gentleman handed us our food before we even received our change. And yes it was fresh and hot. Now that's customer service. Kudos to this location and staff.
(5)Eduardo E.
I've always had fond memories of Chick-Fil-A. As a child in the 70's , down in Springfield Illinois, we used to pick up Chick-Fil-A sandwiches at the mall carryout. They didn't have sit down restaurants back then, and their menu was very basic. Southern style, chicken sandwiches with pickles on them. Delicious. The Original sandwich is exactly the same. Delicious. But oddly, I found my meal today not filling, even with the waffle fry side. I could have easily eaten a couple of them, but refrained. Now, maybe way back when I was a teen I was consuming several at a sitting, but still, you don't want to leave a restaurant still hungry after ordering a combo. Last time I went, I had a shake as well, and was satisfied, but that's not something you want to do every time, unless your mission is obesity. Maybe adding another healthy side would do the trick. The service and sandwich are still a 10. The waffle fries are a meh. The side salad is an 8 But basic satisfaction is a disappointing 4.
(3)M W.
Love the food, friendly people, and great service at this newly opened Chick-Fil-A. I recently had breakfast here too. The burrito was not bad. But the chicken sandwiches and waffle fries are still favorites. Chicken tenders are very moist and flavorful, not too salty. Shakes are good too. I feel like the prices are on the high side for the amount of food I receive - especially the amount of fries - not very many for what I paid. But overall, I enjoy my visits to Chik-Fil-A.
(4)Erick P.
Tried this place out for the first time. I got their combo no.2, which was bomb! Their chicken sandwiches were really good. I will def be going back!
(4)Frank A.
After hearing all the hype, I was super excited to find out there was a Chick-Fil-A opening minutes from where I live. Overall, it was decent. I got a spicy chicken sandwich, nuggets and waffle fries. On the plus side, the sandwich was good, as was the nuggets. Service was quick as well. The food just didn't blow me away. I mean, based on word of mouth and these reviews, you'd think these chickens would fly or something. I did like their waffle fries though. It's still fast food. Is their chicken sandwich better than Mc D's, Wendy's or other joints? Perhaps. I don't really go out of my way for chicken, unless it's Harolds or Wings. It's worthy of an A-OK review. That is all.
(3)John M.
Quality & taste good, service fair. Counter staff shouts out customers name to come pick up their food, made me jump with surprise. ... should use numbers like Jason deli. I have no quibble with food quality/taste but can't see what the big deal is, its a "chicken sandwich", nothing more. I would go again but only if I'm really hungry for chicken and only chicken, otherwise I'd go to a place that serves a wider variety of food. This is pure and simple another fast food outlet with a limited menu. If you enjoy different foods this won't impress you, won't be offended either, just another fast food restaurant.
(3)S I.
First time trying Chick. Went at 1130am Friday. It was packed. About 40-50 in line. Waffle Fries were cold and not crispy. Chicken sandwich is not good. Its just a piece of chicken breaded on top of a roll with a couple of pickles. Yea... Sorry. I'll have a chicken sandwich from Wendys instead. Don't know what the hype is about this place.
(2)Kevin S.
I'm so happy that a Chick-Fil-A opened in the NW suburbs.. Friendly service, clean tables, amazing food (spicy chicken deluxe sandwich with waffle fries and sweet tea is my favorite) Woohoo! As good as it gets!
(5)Doug M.
Great chicken sandwich and waffle fries! This is a very busy location, especially around lunchtime, but the staff really hustle and get your food to you as fast as they can. I can say I am a fan of their food and can't wait for the Crystal Lake location to open.
(4)Jessica K.
Came here a few weeks after it opened after hearing all the hype and having never been to a Chick-Fil-A. It was lunch hour and with all the businesses in the area, this place was a zoo. We had to wait in a line that extended outside to the parking lot to even order. I had high hopes thinking this means it's good, right? Not so much. Ordered just a chicken sandwich and fries. Had to practically fight someone to even get a table when we had our food. This place was so packed, I felt like the other customers were breathing over our table the whole time since we were towards the front and they were waiting for their food. Food was completely mediocre (and I love fast food!!) so I definitely will not be returning.
(2)Bill F.
I've been waiting for one of these to open in Chicago area. Even though it was very busy on a Friday nite, service was fast and food arrived quickly. Waffle fries are fantastic, and chicken was delicious. I'll be back.
(4)Jim C.
In typical Chick-fil-A fashion, this was a very good experience. The young lady behind the counter as well as the young lady out in the dining room were very nice and pleasant. I would definitely come back.
(5)O.M. R.
just as awesome as the one in Chicago down-town. only more layed back and not packed all the time :P food is amazing! staff veeery polite and helpful! love the place! :X
(5)Jay W.
What the CLUCK! (I couldn't resist). I just don't get it. This was supposed to be great. I mean, the place is packed, right? All these people can't be wrong, can they? Can they? This is a testament to the "Olive Garden Syndrome", whereby clever marketing is what lures throngs of patrons. Shrewd business strategy far outweighs food quality when it comes to forecasting the success of a restaurant. We tried Chick-Fil-A this weekend after hearing it lauded by acquaintances who return time and again. We wriggled our way through a crowd of presumed chicken fanatics craning over the menu to a freshly opened register and thought "huh, our lucky day!" Quickly we ordered three #7s and a 12-piece nugget. $28. We barely reached our table when they called our number. Huh? Chicken breast, ready in 60 seconds? That was a portent to the remainder of the experience. The sandwiches are ridiculously small for the money. The lettuce bed overwhelmed the sandwich. The waffle fries are just like the Ore-Ida's from your grocer's freezer, which is not to say that's bad. I like those. But, they're not impressing me if that's one of your restaurant's anchor items. The TINY $5 box of chicken nuggets were soggy with grease. Sauce choices? BIG DEAL. Get the foundations right, then woo me with condiments. 4 STARS for the friendly staff 1 STAR for the dismal value 1 STAR for the mediocre food quallity and sterile, McDonald's-like dining room 1 STAR for subjecting us to all the hype their genius marketers have conjured 2 STARS is exactly where they belong. Give people some value for their money, and I'll be back. SHOULD HAVE GONE TO PORTILLO'S OR CULVER'S.
(2)Lauren R.
Loved it! The chicken sandwich just melts in your mouth and it is not hard or overcooked. I had it twice already and tried the breakfast this morning and got a free sandwich as well. The hasbrowns were yummy and perfect portion as well. Only gripe is the parking and it is very limited. Hard to see that they also have parking in the way back but there isn't much signage pointing there. So i opted for drive thru and it went fast. Friendly staff as well.
(4)Ajay S.
Good chicken sandwiches, way better then the usual fast food places. It was clean and the server asked me how I liked my food. That doesn't happen very often.
(4)Nicole M.
I love the waffle fries! I went back and got the chicken nuggets instead of the chicken strips and I must say I like the nuggets way better then the strips.
(4)Kat P.
Being from Texas where Chick-Fil-As are abundant and have been around awhile it's so surprising that they are so scarce in this area and people are having their first Chick-fil -A experiences. That being said knowing how Chick-fil-a is supposed to taste and their standards for customer service. I am very pleased with this particular location. The workers are extremely friendly and are good at offering their "my pleasures" when you thank them. The food is always consistently good and they have the signature sweet tea us Texans love! Not to mention kids eat free Tuesday nights are fun for all of us!
(4)Ron W.
They only serve chicken but man for fast food this is good stuff. I ordered the chicken fingers and they were tender and moist. Really good stuff. I am not a fan of the frys but the chicken is top rate!. Great choice of sauces and the staff was very friendly. Good stuff for fast food all around!
(4)Capt A.
The best fast food restaurant in the world..I missed it when I moved from Atlanta to chicago..I was glad when they opened one in Schaumburg area..
(5)Maren B.
I get the impression this is one of those restaurants there is a cult following for... I do not belong to this group. I had heard of Chick-Fil-A before they opened their Schaumburg location, I just knew nothing about it. (I assumed it had something to do with chicken). So last night it looked like the masses had died down enough for me to check it out. I only went through the drive-through, which always flusters me because I need a good 5 or so minutes to examine the menu before I order. And since there was no "preview" menu before I pulled up to the speaker, I just picked the simplest thing I could find in three seconds - the chicken sandwich. It was pretty darn good. Enough to draw me pack to sample some of the other menu options. When I pulled up to the window to pay they asked me if I wanted any sauce, but since I had no clue what my choices were or what was already on the sandwich, I said "mayonnaise"? Next time I'll go in so I can peruse the menu at my leisure and investigate what other sauces I can choose from!
(4)Jin Joo L.
I know the Chick-Fil-A have a hype because it's so new. I do admit that I loved the planned calendar events like kids night. I had the number 8 meal, Grilled chicken club... requested no bacon. I got a sandwich with no bacon and no cheese. I went up to show them it had no cheese. I mean otherwise what I ordered was the same as a number 7. They had to get me a brand new sandwich. Wasn't too impressed. I also hate the way they have to shout your name. Why not just shout an order number? I love the waffle fries and their shakes are amazing! We had the cookies n cream shake. I'm pretty sure these don't just come out of a machine, they are hand mixed with real ice cream. My friend told me that they use all natural and non transfat oils. I think I'll have to try their crispy chicken or nuggets. I don't know why but I'm not a fan yet. Will have to give it another go. Some of the employees are nice and friendly. The girls who work there seem to have an attitude. I'd appreciate more smiling. Honestly.
(2)Zhong Y.
Total race traitor in light of the recent incident at UC Irvine, and the chain gave $2 million to anti-gay causes, but, this is fast food so I'm not going to dignify this in any way. I went and got a spicy chix sammie and a regular one: it's a batter fried chicken breast sandwich, it is generally not a scrawny one and also not at all dry. The spicy is correctly named, and delightfully hot; the regular is herbed nicely. Avoid the waffle fries, no flavor whatsoever.
(4)Michelle S.
Absolutely LOVE Chick-Fil-A! Obsessed with the polynesian sauce and it's free!
(5)Raj V.
other than breakfast chicken burrito nothing else taste like food. very dry and bland tasteless food. never again
(1)Cori S.
juicy delicious chicken sandwiches & the shakes are awesome!!!
(4)Jordan B.
Everything 'fast food' should be. Clean, tasty, outstanding service - what's not to love? Can't wait to go back!
(5)Liz W.
Who would have ever thought that people would go this crazy over fast food! Since I just had finished shopping at Woodfield and my tummy was growling away I decided to see what the craze was about. When I arrived the line was out the door. I almost turned back and was going to go somewhere else, but NO I had to try chik-fil-a. The line moved rather quickly, plus they had paper menus for people to look at while they waited. I decided to order the chicken nugget meal and the bf had the spicy chicken sandwich. For this place being so busy our food was ready within like 3 minutes. Luckily we found a spot to sit down and we were ready to dig in. When I opened the nuggets I was slightly dissappointed. They were tiny! The good thing was it was real chicken not the overly proccessed crap! They were good though. The waffle fries were solid, nothing special. I won't go out my way for Chik-Fil-A, but if they open one near my house or job it would be one of my fave fast food places.
(4)Marq C.
Best fast food chick'n sandwich ever!!! Meaty, tasty, great value, fast service, and friendly staff! The spicy chicken sandwich is my favorite. For breakfast it comes in a biscuit. After that, their sandwich is served in a buttered bun. Delish!!! Their nuggets and waffle fries are super good too. Try everything in the menu. You won't regret it. For the month of February, they have a free breakfast item daily from 6:30am-10:30am. PLUS, free coffee or medium iced coffee for the month of February. FREEbruary!!! Thank you Chik Fil A!!!
(5)Nicole W.
Look, living in Charlotte for almost 5 years, I expect great things from Chick-Fil-A, and the Schaumburg location doesn't disappoint. Even though I've only experienced drive through interactions, I've been quite happy with the outcomes. Because, well, I leave with bag of tasty chicken. What's not to love?! The spicy chicken sammich is my personal fave and if you feel like tacking on a few inches to your waistline, try any of their shakes. Totally legit. Waffle fries are solid as is the simple egg and cheese biscuit during the morning hours. So, friendly service, fair prices, double drive through and efficient acquisition of bird sandwiches. That is Chick-Fil-A.
(4)Spencer H.
Chick-fil-A all day. I am surprised that it took me years to try this place out but when I did what a treat it was. Many friends had been talking about how good their chicken sandwich is & that they only serve chicken. When I walked in I was surprised at how clean the place was. The staff was very friendly & greeted you right away. It made me laugh because they treated you like you were in a sit down restaurant & not a fast food establishment. When you go to McDonald's or any other fast food restaurant they act like they could care less to help you but here was a lot different & I applaud their hiring practice. The food itself was delicious. I ordered a spicy chicken sandwich & a sweet tea with fries. The spicy chicken was by far the best that I have had & it actually had a kick to it. The sweet tea was very good as well. The fries were nice & hot & were tasty as well. This business was very busy & they got the orders to the counter & drive thru very fast. This place was doing extremely well. Overall the service here was good & the staff was fast. The food was hot & delicious. I would definitely come here again if I was in the area.
(5)Jason M.
Not the best fast food chicken around. Disappointing, really. But nice staff and cleanliness earns that extra star. Would recommend once
(3)Leslie Y.
This place was hopping last weekend. We went on a Saturday, right at 12, so I'm sure that is their peak time. Lots of people taking orders. They actual had a cod sandwich that they were featuring, and we tried that, as well as my go to Spicy chicken sandwich. That is the best sandwich ever. I'm from North Carolina, and Chic-Fil-A always makes me think of my home! Sweet tea is amazing - I get it half sweet, half un-sweet. When I was there, a man basically spilled his entire drink on my boots, and immediately, one of the ladies on staff came and asked if I wanted a wet towel. Within 1 minute, she had given me a warm damp towel to clean my boots with! Very polite staff, and the food is great. Only thing was I wish my sandwich was pipping hot, as it was actually pretty lukewarm - something I was confused about b/c it was so busy! Also they give you these plastic cups (i've never seen them at any other chic-fil-a's) to hold your straws, sauce, etc. Great place to stop by before going to Woodfield mall!
(5)Jennifer M.
Wow, why would anyone go anywhere else for drive-thru breakfast when this place serves the "healthiest" bacon, egg and cheese biscuit with hash browns and iced coffee? The biscuits are thick and fluffy. Because this franchise started in the South, the biscuit and gravy is pretty amazing too. There are plenty of other breakfast items but these are the only two I choose to order. My boyfriend is more health conscious than me so he enjoys any one of their chicken breast breakfast sandwich a la carte. I'm excited about the new Chick-fil-A opening on Barrington Road in Streamwood. I can walk my dog there for cardio and work up an appetite in time for breakfast.
(5)Angie L.
Yum,yum, yum!!! Love the chicken sandwiches, love the salads.... Asian chicken is my favorite! The employees are so friendly and accommodating!
(5)Jennifer S.
Friendly and helpful staff! We were greeted with a smile and the manager even came out to help me connect to the WiFi! The food was yummy, too!
(5)Drury D.
Great food and even better service at this location. It's comforting to know that genuine great service to the customer is still alive and well in some places in America. Way to go Chick-Fil-A. Keep up the great work!
(5)Mister F.
Just perfect. From the original chicken sandwich to the milkshakes. Love the waffle cut fries too. Friendly service also.
(5)Jennifer C.
In the past I've always had great luck at this restaurant with both the food and the level of service, however, this morning my hubby and I went thru the drive thru and had a horrible experience. The person we dealt with was so incredibly rude and acted like the whole ordeal was an inconvenience for her. We were thinking of calling to complain, but when we looked at our receipt to see who had helped us it said Daryl and a girl had helped us so that obviously wasn't right. Not impressed. Overall, I will probably go back in eventually but not thru the drive thru and not in the morning.
(2)Jenny H.
Chick-Fil-A is my favorite fast food joint. Everything is just so good! My favorites are the deluxe original chicken sandwich (no pickles or onions, please), their chicken nuggets, and the strawberry milk shake. Yum! Plus, their cow mascot is cute. Their waffle fries are great as well. If you can only pick one thing to try, you should get the chicken nuggets. Even though they are small, they are jam packed with flavor. You won't even need sauce. I love BBQ sauce, but I can't dip my little chicken nuggets in them since I love their favor alone. They are tender, juicy, and not too greasy. This location was great since it was incredibly clean! The tables and chairs were all so neat, and they had fresh real flowers on the tables! How nice. Also, their food was so fast that it was ready before we had picked a place to sit. The employees were also super friendly. One even stopped by our table to check in on us, gave us a cute cow crown, and told us about an upcoming promotion where you can get a free entree if you dress like a cow (July 12th- do it!).
(5)Amy G.
Best fast food chicken out there. The best part is the employees... They are all so friendly. Every business should learn from them.
(5)Josh N.
It's chickfila!!! I love the staff!!! I love the breakfast!!! I especially love the gravy biscuits!!! The tea is always sweet!! They know me by my name...
(5)Danielle P.
Awesome food, awesome customer service. I have eaten here for breakfast, lunch and dinner and never had a complaint. The only thing that stops me from giving 5 stars is that they don't have spicy nuggets. That would make this Utopia.
(5)Tina G.
Came here with my cousin a few weeks ago. I was excited to try it for the first time because I've heard a lot of good things about it. I ordered a 4 piece meal, and I thought it was just ok. I love chicken, but I wasn't too impressed.
(3)Vivek D.
I go here because the staff is amazingly polite. The staff is why I keep coming back. They make it a family type atmosphere and on any given night the place has a dozen or so kids running around and playing in the play room. In the end it is fast food. So you know what you are getting. The waffle fires are nice and the sauces are a nice spin. My fav is the secret sauce
(5)Jaci Y.
Get their soft serve ice cream I love it. And I like their grill chicken nuggets as well as their regular breaded fried chicken nuggets too. Service is fast and great we love eating at Chick-Fil-A. It's one of our all time favorite fast food restaurants,
(4)Keith T.
Food is okay, not bad and not extremely good. Fresh chicken though! Stuff are nice, always help and ask me to refill the drinks.
(4)Aldo D.
I have mixed views about Chick-Fil-A. I truly believe that their employees genuinely want to treat guests like kings and queens, but I have never been a big fan of their food. This place is no exception. As far as service goes, you will not find a better restaurant in the quick-service industry. EVERYONE is happy to serve you like you are the most important person in the world. (Well, second-most based on CFA's religious views.) They have employees in the dining area to tend to their guests to do things like offer refills (known as "refreshing their beverage"), take plates and even pour pepper on salads. This is above and beyond what most QSRs do. However, I can't say I'm a big fan of their chicken product. I don't know if it is because they use pressure cooking, but their chicken sandwiches themselves taste soggy and mealy. I like good service, but I like good food as well. And the food here does not resonate well with me. In addition, you only get 2 pickles on a sandwich and the rest of the toppings you add yourself. Also, no onions, and I'm a big fan of the raw onion. Also, expect long lines especially in the drive-thru. Even in this very liberal part of Illinois, Chick Fil A has LOTS of fans in the area who have no problem waiting 15-20 for their meal. I might give these guys a try again in the future, though.
(3)A K.
The food is great. The service is friendly. Don't expect to get a cheeseburger here, but you can expect great food that comes hot and fast.
(5)Vince A.
It's a fast food place that does it right. Even when they are busy, the orders come out correct and hot. Lemonade is definitely one of the better options out there. Waffle fries are awesome. Be on the lookout for special events for kids.
(4)A J.
Mattew was the guy who attended when we went there first time. Great guy, made us super comfortable and very customer oriented. Absolutely fresh food and no reason that I should not go back there. He made us some fresh coffee in the evening and i loved it :)
(5)Sarah H.
Was in the area, so my husband and I stopped at this location for lunch. Everything was what we've come to expect from Chick-fil-a. The service was excellent -- and SUPER speedy (we weren't even done at the register & our food was already up). Someone came by to take our tray & garbage away as my husband went to have our drinks refilled. Excellent!
(5)Kathleen T.
Nothing to rave about. Chicken sandwich is no better then other fast food restaurants.
(2)GE N.
4 stars is pretty impressive for a fast food chicken place. I have liked everything I've had from here and will go if I am up for the 15 ride, then possible long line in the drive through. When I am not up for it- I get a Wendy's spicy chicken sandwich and call it a day. There shakes are ok- a bit too sweet for me. I have been given a shake cup with a hole poked in the bottom from there stirring thing. It was in the drive through and I didn't feel like getting out and I sure wasn't going to loop around to get a new one. We ate outside last time and it was nice despite the traffic and congested parking lot location .
(4)Catherine P.
This might just be my new fave fast food place. And if you know me at all, you know that I am not a fast food type of gal. I have been hearing from everyone how Chick-Fil-A has the best waffle fries and the best chicken sandwiches. We wanted to grab a quick dinner the other night and we chose to check out Chick-Fil-A. We went in the restaurant because we wanted to see what they had. The drive thru is not the best way to experience a place, if you ask me. I'm glad we went in to get our food. The staff is VERY friendly. The place is CLEEEEEAN!! There was probably 50-75 people in this joint and the place was hoppin'; there were people cleaning tables and keeping the condiment station in order. Well trained staff, good job!! We took a look over their menu and the nuggets stood out to me. My fiance went for the sandwich. We shared a large waffle fry and there was more than enough for the two of us. The nuggets were perfectly breaded. Here's my favorite part: they had a Chick-fil-a sauce that I tried. Seriously!! Best damn sauce they offer. I wasn't a fan of the sweet and sour, but their chick-fil-a sauce was like a smokey honey mustard, and it was excellent. I'm not even really a fan of mustard but it was surprisingly good. My fiance inhaled his sandwich, so I'm guessing it was pretty good. I can't wait to go back and next time, we'll eat in because the fries were a little cooled off by the time we got home to eat. Way to go, Chick-Fil-A, you made a new patron out of me!! :)
(5)Samantha V.
Use the Polynesian sauce and honey roasted BBQ sauce or you're not eating it right! I love Chick-Fil-A...I'm SO happy they have some in the Chicagoland area now! They're still about 20 minutes away from me, but that's probably for the best, or I'd be eating there all the time and going broke. They don't really have a dollar or value menu, and chicken is pretty much your only choice, but it's delicious. I love their waffle fries and their spicy chicken sandwich! YUM. CFA is my FAVORITE fast food. Period!
(5)Hans H.
I don't usually ever eat fast food, but I make my exception for this chain. Even still it is my once a month treat to myself.... But this location in particular is stellar. I don't recall going to other locations and being attended to at my table for drink refills or tray clean up. This location's management is just top notch.
(5)Nikki Z.
As for the food, meh. It's fast food. Nothing special to write home about. 5 stars for service. They go above and beyond to make sure their customers are happy. 5 stars for being upkept and clean.
(2)Noomi J.
I tried the spicy chicken sandwich ($3.39) and 8 pc chicken nuggets ($3.19). The chicken nuggets were good, but small. I liked the spicy chicken sandwich better because the seasoning extended to inside the meat. We had placed the order, and the food was brought to our table fast in less than 5 mins. We asked if we could have sauces with the nuggets, and the employee brought them to us, friendly service :)
(4)Sarah S.
I love Chick-Fil-A so much! Their food is much better then other fast food joints, albeit much more expensive. I've dined here quite a bit since they opened. They have the juiciest chicken around, the chicken nuggets are so tasty (yet small) and their sauces...ahhh their sauces are so good! Better then anywhere else! The service is always top notch. But man oh man do I have an issue with their business practices. They donate money to anti-gay groups which I am SO not okay with (I can link you some articles if you have any interest). It leaves me feeling so conflicted each time I dine here. Yet...I can't stop because the food is so amazing! And the sauces are just so awesome, too! And I realize it's not this particular restaurant or these particular workers, but rather the chain as a whole. Thus I keep going for their tasty yums. I just had to put this out there though.
(4)Krys A.
How does taste hate? Eat here and find out. I do not give this restaurant chain my money. Closed on Sundays, strike 1. Didn't care when I got sick from their food and called to tell them, strike 2. Making public statements about your thoughts on same sex, strike 3.
(1)Pari P.
Well, shut my mouth - Schaumburg has Chick-Fil-A. Good ol' southern fried chicken is hard to find in Chicago and that's a fact. It should be marinated overnight in buttermilk, fried in a pressure cooker or a cast iron pot, and cooked in lard perhaps instead of oil. It's why I'm so disappointed with Yankee fried chicken. At Chick-Fil-A, the spicy chicken sandwich was the closest thing that I have found in Chicago to true southern fried chicken. It was well seasoned where the flavor is not just in the batter but in the chicken itself. You can really see and taste the cayenne, paprika, and pepper. Even the flesh of the meat had a different color from being marinated overnight. Get the real thing and get a samich - no cheese needed here on this bun. It's only $3.50 for the samich alone and about $7 for a meal. It's no wonder that this place is packed. For the quality of the food, you would be surprised that this is considered fast food even though there is a drive through window. I don't have two first names and I'm not a NASCAR fan but I love me some good fried chicken at Chick-Fil-A. Fried chicken, cole slaw, and sweet tea - ain't nothin' wrong with that.
(5)Ericka L.
Came on a busy Saturday night and chose the drive-thru. The service was quick, friendly, and they weren't playing around when they ushered my ride thru from order taking, paying, and handing over the goods. Their chicken tenders are delicious and taste homemade (non-processed tasting if ya know what I mean). I also have a soft side for waffle fries and theirs were made just so - the right amount of soft center and crispy edges. Finally, the cookies n cream shake took me over the edge. It was soooo good. By the time I got to it the thing was so melty and delicious that I just sat and slurped it down with no breaks in between. Can you say 'fat butt'? Minus a star for having a non-varietous menu but I guess they're sticking to what they know - good chicken. Anyway, glad to have a Chick-Fil-A in my hood and me thinks I'll be a frequent visitor...
(4)Yanyao N.
For years, I have always been perplexed by people's fanatic love for Chick-Fil-A. "Wait, so it's just a chicken sandwich?", I would ask. I mean, what's the big deal? I get it now. I really do. Never has a cherry popping been so delicious. THAT chicken! So tender, so juicy. They only sell chicken things, and they do it right. The Spicy Chicken Deluxe meal that I ordered made me very happy. It was spicy, there was pepperjack cheese, there were WAFFLE FRIES (the superior of all fries, it goes, in this order of awesomeness: waffle, curly, crinkle, thick-cut, then shoe-string. tots not included, obvi), and so many sauces! And an IceDream cone to round out the meal? (Banana pudding shake would have been overkil). I was in fat kid heaven. It was pretty busy at an off-peak hour on a holiday, but the staff were really enthusiastic and efficient. I don't think I've ever encountered such friendly fast-food staff. The guy who took our order gave us SO MANY SAUCES! There were other employees around the store keeping it clean. Love the mayo and ketchup (squeeze or dip!) options at their condiments counter too. Breakfast menu seems totally awesome. Chicken biscuit, get in my mouth please. Sure, this is not destination or fine dining. But, if you're looking for a flavorful chicken sandwich in the area, Chick-Fil-A will not disappoint - get the spicy chicken! Plus, a meal for 2 only set us back $13. Winner winner, chicken (sandwich) dinner!
(4)Joe R.
I heard people talking about their food so I thought I would give it a try. Food sucks. Don't bother.
(1)Michele B.
They should get 5 just for the effort during a record breaking day!! You guys deserve major kudos. You kept it coming and were so polite and happy. Spicy chicken and waffle fries, what else do I need to say. Not greasy, crispy, tasty and tender. This was my first time here. I tried yesterday and I am pleased to say, so did everyone else. The controversy continues, but I ask you--what does chicken have to do with the First Amendment?? I was glad to see I was not alone. Never thought The Constitution would bring me to a chicken sandwich, but I am sure glad it did. Can't wait to go back. P.S. sweet tea is awesome too!!
(4)Steph W.
I like this place, a lot! Here's why: -They're quick (both for dine in and drive through.) -It's clean. -The owner and his wife are usually there working which is good to see -The food is delicious! I had one snafu recently where I ordered my meal (in the drive through) with no pickles- and when I got back to my office I realized they misheard and put on extra pickles. (I really, really, really dislike pickles.) The owner was really great about correcting the mistake, and I felt like he really cared. That's why I continue to return. Too often major fast food corps. don't care and that leaves me very likely not to return after a mistake. Here I felt the exact opposite. I want to patronize a business that cares about and values my opinion- and for that reason I will continue to come here.. (and because the food is GREAT!)
(5)Minjee Y.
Get their special sauce of course... No matter where I go the chick-fil-a customer service is amazing usually, but in this case when I had went it seemed my cashier was down and out. Maybe it was the shift change? I don't know but none the less the rest of my experience at the schaumburg chick-fil-a was great. my chicken salad sandwich was delicious and healthy. The waffle fries are what get me every time. I wish I could order like 100lbs of it and just eat it all with the sauce.
(5)Chicago P.
Wanted to check out this place not only because its a new place but as chicken is my favorite meat, the place is new with fast food style seating but with newer design, amply stocked condiments section with standard but chicken only menu items, the chicken was seasoned differently but not necessarily better, the worst part comes where it matters the most , bread which was a thin saggy piece resembling a drenched wrap. The fries were good again nothing out of the ordinary. I also felt the extra pricing on the food would compensate for modern decor but other wise fall short of a great fast food restaurant. BTW I did not understand why the staff were serving all the meals in a carry paper bag even though most people i believe were asking "for here".
(2)