4. Restaurants

Toby Keith’s I Love This Bar & Grill

5441 Park Pl, Rosemont, IL, 60018
  • (847) 678-0088
  • Store is closed

Toby Keith’s I Love This Bar & Grill Menu

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Visit below restaurant in Rosemont for healthy meals suggestion.

Chili’s Grill & Bar ( 7140 Mannheim Rd )

Visit below restaurant in Rosemont for healthy meals suggestion.

Chili’s Grill & Bar ( 7140 Mannheim Rd )

  • Gary R.

    Nothing special.

    (2)

  • TJ D.

    After reading some of these reviews I was under the impression this place was going to suck, but I guess I had a different experience. Was here for a bachelor party and we all had a great time. I'm not a huge country fan, but the atmosphere was fun. I also had no problem walking up to any of the bars and getting drinks within a few minutes. Didn't have any problems with bouncers like others have said, but I guess I wasn't drunk enough to become a problem. I stayed till 2am and the place was still packed, but nothing too extreme. Drinks weren't priced bad, and the servers and bartenders were all nice and polite especially with the place being busy. Cover band was good and kept playing good songs for people to dance and sing too. Overall, was a good time.

    (4)

  • Justin S.

    If you like quality beer at a great price and country music, this is your spot! Came here while out of town and enjoyed it very much. It was a Wednesday so all drafts, including local and crafts, were only 4 bucks. Plus the beer of the month was $3 (New Belgium's summer). It was a good vibe here also as all the staff were friendly and they have a duet playing live music. My only complaint is the bartender didn't ask and I forget to request a temp on my burger. Came out pretty medium but oh well it wasn't bad. Great for drinks, not bad for food.

    (4)

  • Clifford S.

    I decided to give this place another chance and I am glad I did. Came back with a group of other managers from work and everyone enjoyed their meal. We had excellent service and my burger was really good. I must have hit it on an off day. Who knows, maybe next time it will be a five. Everybody deserves another shot, happy I gave them one.

    (4)

  • Sunshine M.

    Walked in and servers were all standing around confused and it was not at all busy. Not a good sign to start with. The menu is very limited. Food is below average and small portions for way above average prices. Was pretty disappointed. No idea, other than the music and nice bar set up, how this place stays open.

    (1)

  • Megan M.

    Aside country music not being my preference, this place really is lacking in quite a few areas. Saturday night, a group of 15 smoking hot Crossfit gals arrived at 7:30. We were not immediately seated. No big deal- we rallied at the bar, and ordered up a round of shots. Fast forward another fifteen minutes or so, and we were seated at a long table in the back. Score! I was ready to order some grub, eat and get the party started. The wait staff, though almost friendly, was not on point. We ordered meals and appetizers and the meals came before the apps? Really? It's actually worse. The food comes out via runners, who, clearly. Were given no instruction outside of our table location. It was a disaster figuring out who got what as it arrived. Not the worst thing.... I ordered brisket. It should be good at a honky-took bar... Along with salad and sweet potatoes. What arrived were three leather rough pieces of meat (assuming it actually was meat) smothered in a delicious barbecue sauce plated with both sweet potatoes and mashed potatoes. No salad in sight. Still not the worst part. As the runners brought out the food, they were clearly perturbed that we, the customers, were not telling them to whom the food belonged. It was evident in their eyes, which were rolling with each trip to our table, and their attitude in dropping the dishes off. We didn't let this ruin our night- we ate out food, after it finally found its rightful owners and proceeded to drink. I ordered two shots of patron with pineapple. I received a plastic cup with two shots of patron and pineapple juice in it. So I reiterated that I wanted two shots. The bartender advised that there were two shots in the glass. I pointed to myself, and my girlfriend next to me. "Two shots" She got my drift, sort of. Pouring two shots for us, and pushing them and the cup of pineapple and two shots of patron toward me. $35.00 I enjoyed the shots, and the drink. So all was not lost. The music and the vibe were great. The service and the food.... Yeah, not so much. Recommendation: eat beforehand, speak slowly when ordering beverages, and get drunk as quickly as possible, it'll make dealing with the staff much less aggravating.

    (2)

  • John D.

    Security guys in front were cool. The rest? Nope. People working here could really care less. Looking forward to whatever moves here after this place closes.

    (1)

  • Julie Y.

    Not a great place for lunch! Because it's the dead of winter and I went late afternoon for lunch, I'm essentially commenting on a large, empty bar solely on their food. The quality of food is not worth the price. I paid $11 for nachos that were served cold and basically pointless after eating the first top 10 chips. I totally understand the point of this place - large tavern with lots of room, a stage, dance pit, etc., but during the day it's simply a big hall with table and chairs thrown in. It feels uncomfortable and I wouldn't recommend it for lunch, especially with the other restaurants available in Rosemont. Service wasn't bad. Oh, and good luck finding parking! Alternatively, I would come back for the nightlife in the summer to listen to love music and enjoy a drinks on the balcony. That's clearly what this place is made for. I'm sure the environment then would be a lot more enjoyable. Plus, $6-7 for a craft brew in a mason jar isn't bad.

    (2)

  • Lauren K.

    Yo, Toby, I love ya man but you gotta stop giving that beer to your horses and start stocking your bar with more beer for us folk who don't like the whiskey so much. I'm sorry, but I'm just not a little whiskey girl. The beer selection, though not terrible, was not up to par with my standards but then again I think I'm a beer snob so I can't blame anyone for that...except my fiancé who has introduced me to these ultra-trendy craft beers. A nice touch was that all of the beer was in a mason jar, but damn that mason jar was huge! Had I gotten a stronger beer than I did I probably would have been a litttttttle tipsy toppsy turvy. I did like it though because it brought the country feel alive. What I didn't like was that these mason jars of beer were $12 each. I don't know man, but that seems a little steep even for Chicago. We didn't order any food, but judging from the other patrons' plates the food didn't look like it was anything special. The only thing that's probably unique about this place is that it's huge and great for groups of people, especially on the weekends. I haven't been there on the weekend but it'd a truly great venue for when you're looking to have a grand ole time. The interior was a little blah for my taste. I would have thought the bar would have more fun decorations - maybe something like Christmas lights strung up to emulate that fun, laid back feel. It just seemed like Toby was trying to be too cool for school with the barely decorate restaurant. I wanted more! So much more! I probably wouldn't go back unless I was with a group of friends on a Friday or Saturday night, but hey it was worth the trip. I had to see what Toby was all about. Toby, like I said - much love for you, but it seems that this bar should be called Toby Queefs because of how it blew ass.

    (2)

  • Courtney H.

    The group I was with this weekend had a VIP package. $50 per person for all you can drink and a reserved section upstairs. It was pretty nice because there was no one else up there so we had it all to ourselves. We had a nice server as well who worked as fast as he could. The bar is really large with many different sections. There was a live band so we watched from upstairs and then went downstairs to dance a bit. Overall it was a decent experience.

    (3)

  • Janet K.

    I truly love this place. Wish I lived closer. This will be 3rd or 4th time I have been there. I love the live music, definitely makes you want to work off your drinks by getting on the dance floor. It's a fun place, you may dance with a bunch of strangers and occasionally get a rub-by by someone, but oh well, much fun. The first time I ever came there I did have the Mac-N-Cheese and it was great, no complaints (thought I would mention something about the food). The last few times have been to party with friends and listen to good music. Mission accomplished every time. A good idea is to get 4 girls (or guys) and get a hotel in the area and just walk there and walk back to hotel. Safe night with the drinking and driving NO-NO. I will be back ASAP.

    (5)

  • Heidi B.

    This was my first time at this restaurant. I was shopping at the outlet mall and this was within walking distance. It was with the walk! It was not very busy but it was only lunch time on a Sunday. I sat at the bar with my husband...two bartenders came up to us right away. They were genuine when they welcomed us in. I always ask for drink & food specials. Jordan was the bartender that explained all of the drink specials and poured the beer. Angel was there right away to refresh our drink and take our food order. She took the time to explain the menu and offered suggestions for popular items. I had a question about food allergies. She went back to the kitchen and confirm certain ingredients. We ordered the one meat plate with two sides to share. The brisket was very flavorful and the Mac and cheese/beans had unique flavors. I loved that the beers were served in a mason jar! Overall- I would rush to go back here if I was in the area. I think I'll go for the Bloody Mary bar next time. The restaurant was clean, the servers were friendly, and the food was good!! I love this bar!!

    (5)

  • Sheri M.

    The place is huge! It has a stage for performances with a seating area, 3 or 4 bars, eating areas upstairs, downstairs and outdoors on the patio. We had a couple of drinks and the one that I can remember was the Double Wide. It taste mostly like sugar with very little alcohol (waste of money). I had the pulled pork sandwich with fries and my date had the chicken fried steak with corn and mashed potatoes. Initially, his food was served with the wrong gravy and therefore had to be returned. it took about 10 minutes for his food to come back. The waiter was really accomodatable in the matter, but both of our meals still lacked luster and flavor. Otherwise, personally, there were no frills or thrills for me, I was just happy to be leaving. I probably won't be going back.

    (3)

  • D.A A.

    It was really good from start to finish! This includes service and food. The burgers were very juicy, I will definitely be going back. The desert was like eating a elephant ear at the fair. The drinks were a little too smooth. We had to be careful as we were able to knock the drinks back pretty quickly.

    (4)

  • Mike D.

    I wish I could give this place a zero!! Went in last night before country in the park ended. Waited serval minutes for a drink. Only to have the bartender read off serval tap beers that they were out off. Ordered one that he did not mention only to have him come back and say that one was out. That they were having a nitrogen problem. Ordered 3 mixed drinks costing $25 dollars. Sat a table to order food. Was now informed that all the tap beers are out. The waitress said that they ran out of beer from a busy a weekend. Ordered food. But had to give a credit card prior to receiving our small over priced nachos. With that we closed the tab, and went to another bar. The waitress was friendly, only positive thing we could say.

    (1)

  • Megan H.

    A friend of mine told me I had to check out this place soon because it was closing. And after visiting I can clearly tell why it's closing. I walked in with another person and chose to sit at the bar. We both ordered drinks, and when asked if we wanted to order food or not, we told our bartender we needed about 10-15 minutes before we would order. I noticed that there were an abundance of staff working at the time. If I had to guess it was probably a 1:1 staff to customer ratio. We waited for over a half an hour for someone to take our order and when nobody returned to check on us, we asked for our checks and left. There is no reason that a bar with so many members on staff can't tend to their customers in a timely matter.

    (1)

  • Alexis E.

    When you hear Toby Keith's Bar and grill you probably think of country... As that only makes sense... Along with Country music, sweet southern servers, good "soul food" This is the complete opposite. I went there for a late dinner- service and food was terrible (3/4 people left throwing up by food poisoning) Our waitress was straight up rude... And then came to our table only 3 times total through out the night. 1. To get our order 2. Give us food 3. Check Nobody came around we could not even find the manager to complain and order more drinks or get condiments. They played country music for maybe 30 minutes and then it was rap... I have no idea how this place stays open or functions with the Toby Keith name. This is an embarrassment of an establishment... If you really want a country bar go to Joe's bar on weed street or bub city. Do not waste your time, money or energy to come here

    (1)

  • Marnie M.

    If my goal was to go out to a party atmosphere then this might be the ticket. Unfortunately I was in search food. I found the menu to be pricy for what they had to offer and the food mediocre. Not feeling to inspired by the menu I ordered the southern hand breaded chicken strips. (I never order chicken strips.) The "freedom fries" were fine, coleslaw decent and the chicken was awful. Lots of chicken, huge portion was breaded in an uninteresting coating and way over cooked. I tried desperately to rehydrate them with the two dipping sauces but had no luck. Next time staying near here in Chicago I will select another one of the restaurants in the plaza.

    (2)

  • Dustin H.

    Positives. Biggest bar I've ever seen. The theme and design All fits together well. Negatives. Walked in to to 6 people at the opening server table all just staring at us. They were way over staffed, just uncomfortably standing there. Very rude waitress, not helpful. Other waitresses had the same dumb looks on their faces. We went there for drinks and desserts. After one drink each our bill was slapped down without words and she walked off. Didn't get a chance to order anything else, The place was dead too, few other tables filled. Overall would not ever go back. Building, deco, and location are not important without proper trained staff who want to be there!

    (2)

  • May C.

    If you're looking for a place to just go and drink and like country music this is the spot. Our server was kind of rude and looked like she was just waiting to run out of that place! We only came here for drinks, celebrating my birthday a few days early on a Thursday night, the place was not at all packed and it took like 15 minutes for us to get our drinks we also placed an order for fried pickles and that took another 30 minutes to get to our table. Once they finally got there they were not even hot and super soggy. I only ate half of one and my girlfriends said they weren't drunk enough to eat them..lol I've had better days at this place but lately it has not been as I remember it from before. Might try to go on a different day BUT I will say that their Big Daddy Margaritas are pretty good I had like 3 before we left.

    (3)

  • Claire L.

    I've been to a Toby Keith in AZ but this was my first time at the Rosemont one and we booked a VIP room for my friends bachelorette party. Overall the reservation process was more or less easy, but only 4 stars because the woman I was working with apparently had Tuesday and Wednesday off that week and no one was covering for her, so I was left wondering if my reservation went through. When we arrived at the bar that night, we were able to get what we needed quickly. Our room was great and our waitresses were super attentive and it was truthfully worth the extra money for our own room to have a place for our purses and other belongings, and the band was also great, plus loved the non country area for fans people like me who hate country music (haha). Final suggestions - more toilet paper in the bathrooms and weekday coverage if managers are off. Overall though, great experience and I would return.

    (4)

  • Carissa T.

    Don't come to this bar if you actually want service. It's a bunch of drunks and no wait staff after like 10pm.

    (1)

  • Chris T.

    This bar reminded me that I'm definitely not in California anymore. Although the large sign with Toby Keith's name on it should have been enough of a clue that this place was out of the norm for me. When I first walked in I was greeted by some incredibly rude bouncers who were on a power trip and some completely unhelpful bleached blonde hostesses. This place just wasn't for me. Their only claim to fame seemed to be that their beers were in large jars. But I'm probably just used to my city venues where cowboy hats are are non-existent, and Toby Keith is only known as Nicole Kidman's husband. [Edit] - oh wait, I'm thinking of Keith Urban. In that case I have no idea who Toby Keith is.

    (2)

  • Laura C.

    I've been guilt tripped into coming here twice for two different birthdays. I like to think that I'm a pretty easy going person who can adapt to many different environments. But this place... Just... No. First, the line to get inside is usually quite long (I absolutely despise waiting in line). Then they charge COVER. In ROSEMONT. AND THEN, the mediocre drinks are priced as though you're in River North. The staff I've encountered is pretty pretentious, which is laughable. The crowd is grimy. The floors are sticky. Needless to say the second time I was here I was ecstatic when my friend was so drunk he got kicked out and I "had to" escort him home.

    (2)

  • Nichole C.

    We came here for lunch around noon on a Saturday. The place was pretty and empty for business. We sat at the bar and had a very nice and friendly bartender. She told us about the drink specials. We both ordered a Smirnoff cocktail and shared the nachos. We chose pulled pork instead of chicken and we really liked the flavor of the pork. The nachos came with sour cream and guacamole on the side. We enjoyed the nachos but like most name restaurants we didn't order anything else because food is very over priced, which you expect. I would definitely come back at night when they have the live country music. I've heard it is a lot of fun!! The inside is decorated pretty cooly as well! The wait staff has to wear cut of Jeans shorts and black tank tops with cowboy's boots even in the winter!!

    (4)

  • Dave V.

    I wanted to like this place but its just such a breeding ground for douche bag bros and self absorbed skanks. The prices are a little up there but not too overpriced. They used to have drink specials every night and had banners displaying what they were, now there's nothing there. The place is huge and as far as decor and set up is really cool. They have an outdoor balcony upstairs and a gigantic bar shaped like a guitar. Plus a big stage with a sizable dance area separated from the seating area. Some of the security guards clearly don't know their heads from their ass and are dumber than dog shit. Not too mention look like unprofessional bros. but to be fair, there are some that are professional and also seem to know what they are doing. This is the type of place where you are guaranteed to see a fight on a Saturday night. Large demographic of clientele, however it seems the majority of them just want to fuck and throw down. If i can help it, i wont be back here. Especially when MB Park has so much better to offer.

    (1)

  • Rose Anne G.

    This is a very spacious place, open floor, stage in the back with additional "beverage" stations. Country music is played loud but not so loud you can't enjoy conversation. We were seated rather quickly and the server was great. We started with appetizers and drinks that arrived promptly. The food was delicious with generous portions. I suggest you try the fries! Yummy with a really nice crisp to them! They have a great selection of moonshine drinks that are fresh and delectable! We were celebrating my sons last meal before leaving for Marine bootcamp and when the server heard that, he brought out two fried Twinkie desserts on the house. Overall great experience. Parking is free or you can valet for $10.00. Definitely would go back for more comfort food in a comfortable atmosphere.

    (4)

  • Sarah H.

    My husband and I stopped in here for dinner before a Garth Brooks concert over at Allstate Arena. We had a bit of a wait (to be expected) before we were seated. Once we were seated, we had nothing at our table. No drink menu, no ketchup, no nothing. I think tables had been split apart and we were tucked between 2 other parties. It took forever for our waitress to come. When she did come we had to ask for a drink menu and quickly decide on a drink because I didn't want her to disappear again. And the food .... was just meh. Nothing special. It took quite awhile to finally get our check as well. It was a busy night, but perhaps more help on the floor when the waitresses get overloaded?? I'm not sure I'd be chomping at the bit to go back anytime soon.

    (2)

  • Jennifer Q.

    I had a fun night here with friends. Not a country music person but still enjoyed myself. Drinks were a little more than they should be, nice they had chairs to sit at because after 4 hours of being in high heels, my feet were killing me. Free admission for military. It's very spacious with lots of room, they played other music as well. Crowd is friendly for the most part but of course with any club be careful for the creeps. I can't comment on the food because I didn't eat.

    (4)

  • Kelly R.

    Meh sums it up exactly. Stopped in for a "quick" bite before a concert at the Allstate last weekend. Service was extremely slow and inattentive, despite it being mid-afternoon/not a peak meal time. Our waitress barely returned to the table. I had a question about parking and had to track down someone else inside to get an answer. While inside, I couldn't help but notice the lack of clothing on the female staff. I certainly hope this isn't an expectation of them - for me, and I'm sure for others, this is sincerely off-putting. We ordered one appetizer to share and waters. This took an hour to arrive. Food was warm, but mediocre - certainly nothing to write home about. Because we were on a timeline, we grabbed the check and scooted out. The only real positive here for me was the ability to validate parking in the structure, making it easy to Lyft over to the arena. There are lots of other dining options in this strip; next time, I'll seek out a different one.

    (2)

  • Ian S.

    While reading these reviews I am in disbelief. People born and raised in this area think they are special, better than everyone and above all entitled. No one "Got in your face" they just spoke to you, did not kiss your butt and you can not handle that, simply for the fact you think you're special and should be treated special....you're not special!!! I have lived in the area for 8 years and by the grace of God, I am fortunate enough not to have been born and raised here. The actual review, slow service took 25 min to get the bill after our meal..nothing special. Average food had a burger the last time, 16 dollars later for a burger a few fries, nothing to brag about. Drinks are steep on price. I think this is more of a "I went to Toby Keiths" thing. it's well placed around all the hotels and geared more for that walking distance crowd. A lot of out of town peolple during the week. The weekends seem to bring out the average Chicago crowd course, you have your Chicago dbag frat boy BRO BRO! Crowd....and the Chicago stuck up girls that TRY to look pretty.....if that's your crowd then you fit right in...if it's not then go during the week. On to the actual review.

    (2)

  • Bre F.

    I wish I could star this as a zero!!! This place is the WORST!!!!!!!!! The staff is horrible and they don't care about their customers. The food tastes like they made it two days ago and re-heated it in the microwave. They over serve douche bags in tight "baby gap t-shirts!" Also, girls watch out because guys will try to do the unthinkable.

    (1)

  • Ryan S.

    I'm giving this place one star on the "merits" of one person and one person alone. A bartender named Nicky. Nicky is a guy, in case you were wondering. My buddy attempted to order "Two tall boys of Old Style." Now, depending on who you ask, a tall boy is either a 16 oz can or a 24 oz can. However, I have NEVER heard of anyone refer to a large draft as such. I bartended and worked in restaurants for years. Never heard it. Not one time. Google and wikipedia have both confirmed what a tall boy is. Apparently, in Nicky's world (and possibly Toby Keith's in general) a "tall boy" is a large draft beer. OK, so there's a misunderstanding. Not a huge deal. Like I said, I used to bartend myself, so I have some experience in dealing with misunderstanding with customers. Once it became clear what we were asking for (by pointing and trying to explain over his increasingly defiant tone), the smart thing for a bartender to do is say "OK, I get what you mean now." Instead, Nicky decided to get all up in our face about it. I could see emotion seeping from every pore. His many tacky tattoos seemed to get larger and even more garish. He was FURIOUS. He scurries over to the draught area, picks up a large plastic cup and shouts "THIS IS A TALL BOY!" He. Was. Pissed. Why? Because in his tiny world, a word doesn't mean what it means to the rest of civilization. Neither of us were giving him attitude, but at this point, I was getting a bit fed up with his antics. I said to him, still in a calm tone "Hey man, everywhere else in the world, a tall boy is a 16 or 24 oz can. We want two of the cans behind you in the cooler." He AGAIN says that's not what they are called at Toby Keith's. He grabs them, sets them in front of us and says in a sardonic tone, dripping with attitude "Welcome to Toby Keith's!" Even if that's what they call them in Toby Keith's, any place worth anything would educate bartenders that their jargon may not match the jargon of the rest of the outside world, especially when it flat out doesn't. Actually, any place worth anything wouldn't stick a guy like this behind the bar. He was so consumed with being right that it bordered on obsession. Oh, and the kicker? My friend decided that he wasn't going to tip Nicky after all of the attitude he gave us. The total for two beers was $8. What came back on his debit card? $28. Nicky decided to tip himself an extra 20 bucks because we dared challenge his tiny worldview of beer vernacular. What a prize he must be. After dealing with this Jersey Shore-wannabe, we relocated to another part of the bar to meet some other friends. The other bartenders were much better, but I didn't get any of their names.

    (1)

  • Cande Rosemary D.

    Great atmosphere! Live band on a Wednesday night, and the Mac and cheese with grilled chicken is delish! We had dinner at the bar to be closer to the live entertainment and the entertainment was great! Texas atmosphere in Chicago was fantastic!!!

    (4)

  • Darryl C.

    So so bar service sucks took over 20 minutes before a server came over to take our dink order,and another 15 minutes to get our drinks. The funny think was there were only 10 people in the whole place. When we got there the place looked closed no people at all for 2:00 on a Sunday afternoon. Toby you should look into a better management team to run the place. We left and went next store to eat

    (1)

  • Tricia P.

    WORST experience in our lives. We waited 3 hours for our food to arrive. When we asked to speak to the manager she almost made it our fault that we came on a busy night. We had children with us whom were starving. The couples we were with left to go to another restaurant to feed their kids. This is 100% unacceptable. When we asked to speak to a GM they said he would not come speak with us. A second manager came to talk to us and actually got in my face because we were upset at how poorly this establishment was being run. I'm still in shock at how we the customers were treated. Then to top off our lovely evening our table was swarmed with security and the police came. We were told by the officers that we had walked out on our tab. Hmmmm? We were still there waiting for our bill. Even the police were confused and mostly I think felt their time was wasted on this idiocracy.

    (1)

  • Andrea H.

    Well we went early on a Friday night and went straight to the bar. Took the bartender about 5 min to greet us and another 10 minutes to give us food menus. We asked right away to get drink menus and didn't receive those for an additional 15 min. When we finally did order drinks and got them it had been about 30 min since we sat down. Then my friends drink came back wrong. He ordered the Trailerhood tea and got a Blue Moon. We asked another waitress to replace it for us because we were getting pretty impatient. The waiter apologized and he was nice but in my opinion it just wasn't busy enough in the bar yet to have the experience we did. The atmosphere is cool though and definitely great for big groups. Others were being served more promptly than we were so our experience is not indicative of the "usual". We might head back later to see the live band that was setting up but not the best first impression.

    (3)

  • Jose P.

    Been to this place a handful of times. I would have recommended them to first-timers, but now I'd second guess that. Arrived on a Tuesday night. Not crowded at all, sat immediately. Hungry and thirsty. Bar was a spit away from our booth, but the drink order took way too long for the amount of action happening....3 drafts and one wine. Food took even longer. We were in no hurry because it was a gathering of friends from out of town, but the relatively easy dinners were delayed without explanation. Maybe OK for drinks and appetizers (waited long for wings also) but only consider dinner if you have loads of time to spare.

    (2)

  • Holly B.

    The bouncers are all on a power trip just waiting to pounce at any chance to kick someone out. I asked what their names were after they escorted a friend outside (alone) and physically blocked me from going outside with her, and of course they wouldn't give me their names. I asked to speak to a manager and he just took me to another bouncer. I finally talk to someone and I seriously doubt anything will happen.

    (1)

  • Caitlin B.

    I happen to really enjoy country music, and have always been fascinated by the south. TB's is a super branded, gaudy, country bar, but that's actually why it's so appealing. Where else can you go where your sandwich comes with a side of "freedom fries", or where the chips in your nachos are red, white, and blue? If you enjoy kitsch /a good theme, you'll like this place. Went here with my bff today, and it was pretty empty at lunchtime, but I can imagine it getting crowded on a Friday or Saturday night. The service was pretty bad, despite there being a TON of servers ("whiskey girls"), and very few patrons. However, the food was actually good! I ordered nachos with beef, and was very pleased- the chips were plentiful and didn't get soggy from the toppings, and there was both nacho cheese sauce (directly on the chips), topped with not-too-bbq flavored beef, and then with melted shredded cheese. Black beans are sparingly applied on the top, and are a bit random- they would be better under the cheese, so they wouldn't fall off the chips. Sour cream and guac come standard, but it would be nice to have salsa, too. My friend ordered a chicken wrap and fries, which she ate, but didn't seem to love. The fries were not as crispy as they could be. I'll definitely come back on a weekend for a night out, and wouldn't say no if a plate of nachos showed up at the table.

    (4)

  • Ed A.

    I could hear the music from far away. The country band seemed to be rocking it. Like said before, this place is spacious, with a good-sized bar, dedicated stage area and dance floor. I was a little out of place drinking red wine. Hordes of people passed by with one or both hands holding beers. The live band playing country rock was decent. The female singer was blonde and built, snugly fitting into her jean shorts. The servers were professional and competent and nicely dressed in cutoff T-shirts and jeans shorts. The crowd was a good mix of ages and everyone seemed to get along fine. Never saw so many beautiful blondes in my life, though. I had nothing to eat off the menu , so I can't comment about the food. All I saw and smelled were the pork nachos people at our table ordered. The serving was enormous. The nachos look delicious, but the pork smell was a little bit offputting. This is my first visit to a country bar. So, with nothing to compare this place to, I would say that's not a bad place to have a few beers or glasses of wine. Weekends would be the preferred time to go when they have live bands. In short, go for the music and stay for the blondes.

    (4)

  • David O.

    Should be renamed to I Love This Overpriced Wanna Be Country Bar with Zero Hospitality. Seriously, I feel a good spirit when I'm here and enjoy the skimpy little jean shorts on (some of) the ladies here, it's just corrupted by being located in the Chicago northwest 'burbs and IMO doesn't belong anywhere in Chicago metro. I was deliberately overcharged twice on beers and the only reason I'm giving two stars is that on both occasions, the bartenders accepted the correct charge without arguments. If the whole place is dying, why not just close your doors? Anyway that's the limit for me feeling sorry for rich people like Toby and whoever runs this place. Please move or close and let this sinking ship die.

    (2)

  • Gideon K.

    While on a business trip in Chicago, I stayed at the Embassy Suites in Rosemont. Toby Keith's was recommended for dinner. This was the WORST BBQ I have ever had, the cooks don't even know how to cut brisket. I had the Brisket Sandwich, the meat was cut with the grain. It was like dry, strings of beef jerky. The waiter was very nice and extremely nice with he too did not know his BBQ, or how its prepared. I tried sending an e-mail to the store manager, only because he has his card at the front counter; he has NEVER replied. I don't think Mr. Keith has any involvement in these restaurants, and if he does he should take control of the way they do business in his name. BBQ is America, and what a major portion of what people beleive our country if founded on. I will never visit one of these stores again, I would like to see Mr. Keith try and fix his stores and maybe I will reconsider; if he is really willing to back put his BBQ where his mouth is. Mr. Gideon

    (1)

  • Tanya H.

    This was our first experience at Toby Keiths. We went for lunch on a Monday. We were sat at a dirty table; it was very sticky and had crumbs on the seats. We ordered a brisket, cheese burger, chicken sandwich, and boneless chicken wings. Three of the meals were supposed to come with fries but instead the waiter brought out a basket of fries, put them in the middle of the table for us to share. The boneless chicken wings were nothing more than chicken nuggets you can get out of a bag at Aldi's (I'm sure they were in shapes of dinosaurs), drenched in sauce. We were very unhappy with our experience.

    (1)

  • Jen R.

    A few things This is a corporate version of a C & W Bar & restaurant. They had nachos for $22.00 is caviar on it? Cover charge, yep and cash only no biggie it was $5 a person. Beers about $6 each I think they over serve the BACHELORETTE's that come. The night we came way too many inebriated young women not safe. Parking.... It's $13 whether you like it or not. If you go get their before 10pm cause it will get crazy. We went to celebrate a birthday and met w/friends/family. I like country music, but this is not like any place I've been to. The patrons are nice, the staff kind of dismissive. Will I go back? Probably not.

    (2)

  • Tina G.

    Went here for one of the stops of my cousin's bachelorette party. There wasn't anyone there to sit our group, so we just sat down at a large table. We waited about 15 min for someone to come to our table, but no one did. I ended up going to find a waitress, and ordered everyone's drinks. The drinks were pretty decent, only one person had something they thought was gross. We had to pay a $5 over charge because there was a 'live band', but a chunk of the time it was a DJ? I think I will try this place out another time, but they need to work on attending to customers.

    (3)

  • Ed R.

    I ordered the ribs and my wife ordered the brisket. They were both delicious but were not hot when served. It would have been 5 stars had the food been hot.

    (4)

  • Brandon H.

    I came in and got the 1 meat plate with St. Lois style ribs, with the ceasar salad and the fries as the sides. Not sure how the fries were because it came with the baked beans instead. Fortunately, the baked beans were the best part and quite good, as was the salad. The ribs were terrible and couldn't be finished. I asked for some bbq sauce (it is a bbq joint after all) and was looked at like I was crazy and told a big fat no. The service is were this place really shines. If you like getting ignored and treated like it's a bother having you here, then this is your place. I couldn't even get the server to come take my card so I could pay and get the heck out of this horrible place. Might have helped if I'd at least gotten one of the cute ones, instead of grandma acting like she was 16.

    (1)

  • Courtney M.

    Celebrated my birthday in Chicago. Went here for drinks & dinner. LOVED the drinks served in red solo cups & mason jars!! Very cool guitar shaped bar & ceiling lights! Appetizers were good! Would go here again.

    (4)

  • Geoff N.

    Pretty good food, but really SLOW service...may come back sometime later after the servers and kitchen gets more experience and hopefully quicker... visited 10/20/12

    (3)

  • Krasi V.

    Very ignorant staff, huge disappointment. We were trying to have a relaxing social fun night out but instead were busy to ward off ignorant bus boys from removing half full glasses from the table even after asking them not to do so. We felt like we had to keep on ordering just to be able to be there. Not a.pleasant experience at all, actually quite stressful. Manager was completely uninterested in making amendments. Avoid this place at any cost.

    (1)

  • KT G.

    The rating for two stars that says. "Meh, I've experienced better" is exactly how I feel about this place. I too, like a lot of people, was excited to check this place out. It was a Saturday night when I arrived with a group of 10 other friends just looking to meet up. Upon walking in we didn't see where 11 of us were going to fit BUT with luck we found the patio seating with tables upstairs. Minus- For my friends asking for a two orders of Nachos and I myself ordered dinner. Our server Danielle did apologize for the dinner (steak) coming out before the 2 orders of nacho's, but don't think she noticed the nachos were already very cold by the time she finally brought them to the table. Minus- For the Coke I ordered that was very flat (but I understand these things DO happen) but boo to the time it took our server to bring me another.... while the rest of the table is receiving their drinks. Minus- To the margarita and vodka cranberry that they managed to mess up. :-/ Plus- To my steak and potatoes. (thank goodness) Minus- To the overall experience of this place. They did have a band go on which was enjoyable. They're seemed to have the bar well staffed, and it didn't look like anyone was waiting very long. So , will I come here ever again? Yeah, probably in a few months to see if the disappointment is just because they're new. Step it up Toby Keith's. A lot of us were hoping for much better.

    (2)

  • Kristen F.

    Little surprised to see so many lowish reviews quite honestly. My only real gripe has to do with the hostess stand and a general feeling of confusion and apprent lack of training which I attribute to the place being new for now. There were like 5 or 6 employees milling around the stand and only three groups waiting to be seated including ourselves and it still took a few minutes to even get acknowledged and once we did was told there would be a short wait (thats ok) and here, how about you write your name down on our clip board? Huh? I write my own name down??? Not to sound snooty or snooby as we did actually laugh about this later but I've never been asked to write my own name down, isn't that part of what a hostess is being paid to do?? Another girl did correct her on that but it was still odd. Afterwards, the girls still seemed to be confused/flustered/whatever and it translated into the directions they tried to give us about next steps and the number system which honestly just left us confused and not understanding where to go so we just sat down on a nearby couch until 2 minutes later someone gets us to go to the table. Fortunetly the night only went up from that point. We thought the food was great and our waitress was prompt and friendly. Food also came quickly especially the appetizers. We ordered the fried pickle spears which is like my new personal fav lately so I was excited to see these on the menu and they didn't dissapoint. Only suggestion for improvement would be a more interesting dipping sauce option as opposed to straight up ranch. For entress I had the steak sandwich and my bf had some kind of turkey sandwich (sorry didn't pay attention to what he got). Loved my sandwich, bf had no complaints and kept trying to steal my sweet potatoe tarter tots which were a surprise sleeper hit. There was no music playing and it was a weekday night so it wasn't as crowded as the enormous space would seem to imply its built to hold so I can't comment on that but I would like to come back for it.

    (4)

  • Jennifer M.

    If you come here during the weekdays or on a weekend afternoon, the place is not packed. On weekend nights, it gets crazy insane. Long lines and a $5 cover charge (well they gotta pay the bands somehow, not really complaining), so if that's a turn off for you don't come. This place is definitely a hot spot for Rosemont, and understandably so. The place is huge and spacious, with a giant guitar with the American flag painted on it hanging above the main bar. Its fairly clean too. Plenty of TVs to watch sports games on. They have a big stage where live bands play country music and a nice little mosh pit for people to dance in. Food is OK. If you order food when it's packed as hell on the weekend, well, you can be sure your food isn't gonna be that great. And that's with any busy restaurant trying to make your food and everyone else's food real fast to move on to the next order. It's a bar, they have drinks. They're not watered down. (Want watered down drinks go to Adobe Gilas.) It's definitely an experience to try. You may love it, hate it, or be indifferent. It's in Rosemont, if you don't like it, go somewhere else there.

    (4)

  • Kristee B.

    The atmosphere is fun. Just what you would expect from a celebrity owned restaurant. The food was mediocre. My husband had the chicken fried steak, he said Chili's is 100 times better. I had the pulled chicken sandwich which came dry with no sauce of any kind on it. It was dry and tasteless, and it took me over 20 minutes to get the waitress' attention to get some BBQ sauce. The sauce was pretty bad, all I tasted was cumin. I had a southern hurricane which was small and $8 but I expected that from a bar. If I go back it will be to listen to live music, not for the food!

    (3)

  • Chris E.

    Loud. Busy, even on a weeknight. BIG bar. Staff are friendly & proactive. Food is better than expected! I'd go back -

    (4)

  • Kelcie G.

    Toby Keith would be VERY disappointed. First of all, the staff was beyond rude from the moment we walked in. Actually...before I walked in. When I called to see of they took reservations (for my large group) they hung up on me. Apparently they don't do reservations. Which is fine...but let me know that don't hang up. Anyway, when I walked in they were rude. When we ordered drinks thy were rude. I didn't even finish my drink before the bartender yanked it away, poured more, and charged me full amount. I will give it to them...once we finally sat down, they were on it with the drinks. Of course thats how they make their money. However, we waited an entire HOUR AND A HALF for our food. Absolutely ridiculous. The food was sub par and burgers not cooked as requested. Here's the real kicker. One of our company was a two and a half year old. Everyone got their food BEFORE her. We waited an ADDITIONAL 15 minutes for a grilled cheese off the kids menu. Forgive me, but I believe that should have been made first? I don't think it takes a genius to know when toddlers are hungry they can't wait almost 2 hours for dinner. Oh, and it was a Sunday night. Not busy at all. No excuse possible for this terrible service and rude staff. They also have no comment cards so don't bother asking. The worst part (for them at least) is that My bf and I were super excited to try this place and definitely planning to Come back with friends on a weekend night. However, we will never be returning and we will be advising all of our friends to stay away. There are many more bars/restaurants within the same parking lot....try those before you waste your entire evening with this place.

    (1)

  • Clint M.

    I am not fond of most country music, I find the arrangements and lyrics to be too crude. I have been to this place 7 times in the last 6 months, 6 times for birthdays and 1 for a drink on my way to the casino. Like most bars of its kind, it gets old real fast if you are not looking to get hammered and hook up. It has the ambiance of a really big Houndstooth Saloon on a Thursday. I am very fond of the mason jars they serve beer in. You are allowed to take them home, so long as you have a bag big enough for it and the staff does not see you put the jar in the bag.

    (3)

  • Arlene G.

    came here with my girls & we enjoyed ourselves. the food was deelish but the desserts were not good at all. as far as ambiance goes its wonderful! i had the salmon with mac & cheese & fried okra. all were pretty tasty except the mac n cheese wasnt cheesy enough 4 me. also tried the nachos & fried zucchini & both were tasty as well. theres a bunch of restaurants in this area so would come back again.

    (4)

  • Jen P.

    We stopped in here for a drink and app before seeing a movie last night. It's fine, the place is really clean and nice. They don't have Miller products as of now, which doesn't really affect me but for some people that's a deal breaker. They also don't have any drink specials, which is weird, especially during football season where people don't want to sit around drinking $5 beers all day. Tried the chili cheese dip, it was good. Took like 20 minutes to come out and it was empty there, but the place is new and I'm sure they are still getting their bearings. Maybe we will check it out in a few months, it seems like they have a few kinks to work out.

    (3)

  • Jennifer Q.

    Full disclaimer (summary): Very cool place to hang out with friends, but the food is sort of hit or miss. That said, let me explain: I love the sky-high vaulted ceilings. I love the overall vibe. This would be a super cool meet up place to hang out with friends or coworkers and have a few drinks. I can't, however, rave about the food. Some was great, some not so great. I loved the pulled pork sandwich. I thought it was super tasty. However, the mashed potatoes were not so good -kinda dry. I *never* typically pass up mashed potatoes. I had a few bites and left them on my plate. Additionally, my friend and I shared the brownie dessert. It was so bad we had to send it back. It didn't have that rich brownie taste. It was like dry, bland chocolate cake. We just couldn't taste the chocolate flavor. I'm glad my friend agreed and it wasn't just me. So, again -if you are looking for a fun place to drink and hang out, this whole entertainment park is super cool and the staff here was super friendly! I just wouldn't come here specifically for the food.

    (3)

  • Monica B.

    2 Stars mean "Meh. I've experienced better," AND that's exactly how I felt. Went there for a girls night this past weekend... nothing special. Line to get in was confusing, bouncers on a powertrip, and bartenders were okay (This was a saturday night, so i understand everyone was busy). Just overall, been there done that over sized bar. Music was okay. I'd give it an extra star... but there is one thing that really annoyed me, while she was completely friendly.... why have a bathroom attendant!? It's completely uncomfortable. I dont want to tip someone every time they give me a paper towel. It's a nice touch, but completely unnecessary for that bar/restaurant.

    (2)

  • John M.

    Yelp helped me find the restaurant/bar... A huge place in a fun area of Rosemont...I had a pulled pork sandwich, freedom fries, and a cup of tortilla soup.... Superb!! Bartenders, Jackie and Crystal made me feel right at home.... Very personable, they were great with all their customers.... I highly recommend.... I had to try a Toby Kieth bar and it was great!

    (5)

  • Christine D.

    I've been here many times at night and experiences their bar scene, was never impressed but nothing to complain about except bad service. I went there tonight for dinner and it was probably the most discussing food I've had in a long time. The sampler platter came out in about 5 minutes. The nacho cheese was cold, the wing sauce was awful, and the cheese sticks tasted freezer burnt. I had the chicken fried chicken with mashed potatoes and Mac and cheese, I took one bite of each thing and had to slide my plate away. I was with 5 people and not one person liked their meal. I hate places like this that are over priced for frozen, unflavored, over cooked food. And you would think when they cleared our full plates someone would of asked if there was an issue, but no. Maybe if they didn't lack in customer service the issue would have been handled correctly unfortunately it was not. Will never go here again or recommend it.

    (1)

  • Jax V.

    I took my family of 6 to this location after a day of shopping at the outlet mall. I've been here once before and the food was just fine. Different story today. There were to positives - 2 of the kids ate for free and we were in a large, spacious booth. However, what really mattered (food) was completely lacking. Our sides (okra, mashed potatoes) were lukewarm or cold and my wife ordered the Buffalo Chicken Sandwich. The BCS sandwich was garbage - soggy lettuce, soggy breading on the chicken filet. To make things worse, the walls and framed pictures on the wall were covered in dried liquid. Totally gross - as if people had thrown beers against the wall.

    (2)

  • Ashley F.

    I don't think Toby Keith would be too pleased to know the management at his establishment made active duty Marines in uniform pay cover on Veterans Day weekend. To be clear, the guys don't ever expect anything for free or think they are entitled to be treated differently than civilians. However, Toby has a reputation for being pro-military and his restaurant sure did not display this vision by any means last night. A group of us headed over after the Marine Corps Ball to celebrate. The ladies were in floor-length ball gowns and the Marines were in their dress blues. All of the other places in the entertainment district let us in with no cover charge and were very generous to let us drink on the house. At Toby Keith's, one of the Marines asked to speak to a manager and questioned why we were being charged cover when a military ID usually gets you in the door. The hostess rolled her eyes and shouted over to a man who was supposedly the manager. He was incredibly rude and disrespectful and kept blaming it on "corporate policy." I chimed in because I had just been there two weekends ago (without my husband) and got in free with my dependent military ID. I found it hard to believe they had changed their policy in two weeks time (I think they saw a bunch of uniforms and calculated how much money they wouldn't be collecting if they let all the guys in for free). The man said, "Pay or go." Real nice, happy Veterans Day. Then I come to find out the group of people who came before us did not pay to get in. A little consistency would be nice. Either charge us or don't, but don't give us some corporate excuse if you aren't going to be fair to everyone. I hope they enjoy their $100+ they made off of us in cover charges. The multimillion dollar business obviously needs it more than the men serving our country.

    (1)

  • Krystina A.

    We went to Toby Keith's I Love This Bar & Grill for a friend's birthday party -- there were 12 of us. We were told we could not make a reservation but that there was one booth that could seatt all of us - so we opted to go early (5 p.m.) so we could get this booth When we got there, we didn't have to wait long for the booth which was nice. What they forgot to tell us is that half the booth faces west into giant floor to ceiling (2 story) picture windows that are glass (with no shades). So unless people come prepared with sunglasses (or better yet a motorcycle helmet to block the sun), half of the group sitting in the booth get stuck facing west looking dirctly into the sun setting which was no fun for them. Once all of our party arrived, it took quite some time for a waitress to come by just to get our drink orders. And once we ordered the drinks, another person brought them - so the server had no clue as to who had ordered what and it was pretty chaotic just getting our drinks. The same thing went for the appetizers and later our food - our waitress would take our order and then she would disappear and somebody else would bring us our food - the servers never had a clue as to who had ordered what. Two of us didn't get our food until 30 minutes after everyone else had finished eating and when we asked our waitress she said she'd go check on it but she never came back. Another person ordered the burger and when it was served, it had no toppings on it (no lettuce, tomato, onion, mayo...absolutely nothing) which seemed a bit strange to us as well. Don't even bother asking for separate checks. We did that, too from the very beginning and our waitress said "no problem" - we had hoped to divide our group into 3 checks - but we got one check at the end. And when we asked the waitress to split the check, she said sure and then came back and told us that she was not able to do that. After 3 hours of endless waiting for drinks, food, waitresses, and finaly our check, we got to leave. After everything was said and done and we talked to the manager on duty, he comped our bill - which was the right thing to do. It was horrible service. And honestly, I am not sure that it was our waitress's fault - just a series of bad events that all occurred at once. I wouldn't go back there to eat but on a brighter note, I think Toby Keith's I Love This Bar has the potential to be a great place - the venue was awesome and absolutely gorgeous, the menu was appealing and the theme and environment were really fun. Later, I found out that they were only open 3 weeks so maybe they will make the necessary changes and make it the place it should be.

    (1)

  • Sam P.

    Went there with a friend about a week ago for a get together, service was fine and we didn't. order anything to exceptional. We had a burger a piece and alcoholic drinks, overall the quality and atmosphere was great, until the bill came, honestly I was not expecting for the two of us to hit the $50 barrier. A bit expensive if compared to other similar type of institutions. Other then the bill everything else was good.

    (4)

  • Leslie K.

    A $5 cover charge? You've got to be kidding me. 98% of the bars in the city don't charge a fee to walk through the door.

    (1)

  • Ben F.

    Will be there again, place rocks!!!

    (5)

  • Holly H.

    Let me start by saying that after reading a lot of the other reviews, my expectations were not very high. So, this Saturday when my husband and I went for night out, I was pleasantly surprised by our service and the food. There was a table in one of the sections that had sat open for about 20 minutes, so even though the wait was supposed to be an hour, the waitress for that section decided to seat us since the table had been open for so long. She was attentive, got our order correct and our drinks were brought in timely fashion. The food was pretty good, as expected from a "bar" menu. Our food was hot, cooked to our specifications and tasted decent. We had a good time, the country cover band "Suburban Cowboys" was playing, and although we were told by a couple of groupies that there were a bunch of fill-ins that night, they were great. They played mostly current popular country "party anthem" type songs(think Dierks, Eric Church, Lady A, etc) and sounded great. MY COMPLAINT IS THIS: if you actually want to COUNTRY dance (2 step, swing dance, etc), this is NOT the place the go. The dance floor was absolutely packed with people just standing there with drinks and those that were actually dancing were NOT country dancing (except the token line dancers), and since my hubbie has a hat that says "Real cowboys don't line dance", you can guess that we weren't among them. And, in between band sets, the DJ was playing pop dance hits. We 2 step, swing dance, triple step and it is impossible to do that here. So, if you want to just have a great time dancing to country and pop music and don't mind being jam packed and dodging drinks, then you will likely have a great time, but if you are going out to country dance, go somewhere else. I had a feeling that we might be disappointed in the ability to country dance, especially since so many "country" bars play alot of pop music, and I guess my inklings were correct. MAKE NO MISTAKE: this is a "country" dance/nightclub. We saw far more women in cocktail dresses and stilletto platforms or booties, than in Wranglers and cowboy boots and my hubbie was one of 2 guys actually wearing a Stetson. But, then again not sure what I should have expected in the Chicago suburbs. Guess we live in the wrong area...

    (3)

  • Jillian M.

    As a huge country and Toby Keith fan, I was so excited to come here. Such a let down! The place it self is awesome, it's huge and has a little stage/dance floor area. The drinks were watered down and served in tiny, little glasses. The food sucked! My husband didn't even eat his chicken sandwich because it was so bad. The service was horrible. Every time our server came to our table she said "Sorry I took so long." Once I got home, I was so sick! Never again will we be back.

    (1)

  • Kathie C.

    FYI: even though it is not posted anywhere, TK is not MC colors friendly. We were not rowdy or rude. We DID spend lots of money before we were asked to leave. We will NOT be back. Ever.

    (1)

  • Sarah A.

    My bachelorette party was yesterday. The party itself? Amazing. The part where my sister's well made plans for a lounge room at Toby Keith's for the evening? Horrible. This place a joke. We had about 10 ladies at the event, all ordering food and drinks. My sister and her friend step outside for a smoke, 2 beers and 45 minutes into the night, and are refused re-admittance. Why do you ask? Where they peeing on the cement sidewalk like the other classy ladies in line and having their jean clad mini skirt asses ushered through the door? Nope. Where they rowdy like the douche bags who couldn't stop fighting in front of the bar? Nope. They were told they were too drunk to come back in, when they asked why the bouncer thought they were too drunk, he stated, "I can see it in your eyes." Two beers in and this guy can see it in their eyes... I walked outside, calmly and tried to ask politely that they let my sister back in as it is my bachelorette party and we aren't causing any trouble. I asked for the reason why they weren't allowed in, a manager gets called, and states that the two girls couldn't come back in because the bride was drunk... I am the bride. I was not the one who wasn't allowed to come back in. It's obvious that the bouncers have a certain "type" they want to come in. As a group of 30 somethings looking for a bit of relaxed fun and certainly not wearing stilettos and what had to be child'rens clothes - we certainly were not the type they wanted to have. Needless to say, we left and enjoyed ourselves at all the other bars in their area, who apparently, didn't see the same thing in my sister's eyes and gladly served us. I've told this story to other people at the bars and they all told me that this happens daily and they just avoid the place. Aloft (the hotel we stayed at), Haufbrau House, the Irish pub and My Big Fat Greek Bar are amazing - I'd highly recommend you stay away from Toby's and go to ANY other bar.

    (1)

  • Christine N.

    I was very excited to go to Toby's, as it is one of the closest country bars in my area. I went on the opening weekend and it was very crowded, bathrooms were a mess, poor service. Dance floor becomes an accident waiting to happen. When they first opened, they served drinks in Red Solo Cups, and didnt charge a cover. Now, they quit serving drinks in Red Solo Cups, and they charge 5.00 to get in to see local cover country bands. I thought the whole thing about Toby's "I love this bar" ....no cover charge. So thats disappointing. I dont understand why the staff cannot mop up the dance floor while the band is on break. The floor and the stairs are very slippery when wet. Dont they know this? I still enjoy going, but not as happy as i once was.

    (3)

  • Walter M.

    My fiance and I met another couple there for this past February 1st and I find prices for 4 hamburgers and 8 drinks to be 150 dollars is way too expensive. The burgers were cold, the drinks were lukewarm at best and the service was unbelievably slow and not handled correctly . I wish Toby was there to see what kind of crappy service there was.

    (1)

  • Brent Z.

    Really? They charge for bottles of water at 9pm? Hell, I can even get free cups of water in Chicago. I talked to one server and one bartender, both who felt bad about it, but insisted management was enforcing this policy hard. Sounds like just another way to rip people off. None of the other places nearby had an issue giving us free water. I can understand charging for bottles of water if everyone is drinking water and no one is drinking alcohol, but we had 4 people drinking alcohol and one person drinking water. The least they could do is give us a cup of water. Drinks were expensive. No drink specials. They also charge cover starting at 9pm on weekends. There is a large patio, but 0 TV's outside, so the patio was empty during a Hawks game on a beautiful day. You're paying extra for the name of the restaurant and it's definitely not worth it. With all the other good bars next door, save yourself the money and go to one of the other places.

    (1)

  • Grache C.

    Service is just terrible here.. When the service is bad, I can't even enjoy my meal.. We had a female who basically came over without a smile on her face and throw the menus on the table and walked away. Our waitress did not greet us nicely although she mildly improved throughout the night.. First she comes by and annoyingly states that this table is not clean.. Okay? Then clean it! But doesn't bother cleaning it all night.. It seemed like she was annoyed that we sat at a booth on her side. Don't know what her problem was.. You can tell management needs to improve because of the staff. Way to misrepresent Toby Keith.. I will never return to this very rude environment. If u want to enjoy a night by just to get drunk and to enjoy live music.. Then this may be the place for u.. But if you're trying to grub on some good food.. This place may not be a good option considering the rude servers.

    (1)

  • Michelle B.

    i went there the first time last night, the service was good, but the bouncers were so rude i couldnt believe it. they were a little pricy. but it was a good time. they just need some nicer staff.

    (3)

  • Scott F.

    This place is god awful. $5 cover to be in a huge bar full of amature fools who can't hold their liquor. There is always a chance someone will either vomit on you, or the mongoloid security "professionals" will taser you because you can't wear your hat inside, even though the person throwing up on you is wearing a cowboy hat. Did you ride your horse over here, cowboy? I didn't think so. Get real, grow up, and handle your liquor. This place will serve anyone no matter how wasted a person already is. There is at least 15 fights a night on the weekends. You're safer having a night out at a dingy bar somewhere on Pulaski and Madison.

    (1)

  • Kirsten M.

    Went to Toby's on a Thursday night for a friends birthday. Not everyone arrived at the same time but they were able to get us a large booth when the first people got there which was nice. This was my first time here and although I loved the building (it's huge and has a great feel to it), and the food, the service leaves something to be desired. The girls seemed really nice but poorly trained. I felt bad. We had a party of about 6 people who each had an entree and a couple drinks and they were unable to help us split the bill so we could pay, or offer a solution and honestly the place didn't seem that busy either. After someone in our group talked to the manager they agreed to let us pay each pay individually with our cards but we would need to calculate everything out. They had added at $45 gratuity to the bill and and charged that to one person, then let us tip on the individual checks on top of that. Just a total mess and really annoying when you are trying to have fun and celebrate a birthday. We also ordered nachos for an app and they never came. When we inquired about them after our entrees had arrived we were told "there was a mix up and they will get them out to us right away and also take them off the bill". We did get the nachos about 10 minutes later but by now everyone is already halfway through their meals, and when we got the bill the nachos were still on there. This only added to our bill fiasco. Also went to the bar at one point to order a shot for the bday girl and it took probably 5 minutes for him to make one shot, and again...the place was not busy. Overall it was ok, I kept feeling like I was bothering the employees. Better training for your staff in regards to expectations for customer service for could go a long long way in making this place better.

    (2)

  • Bill T.

    Music is great, beer is good, the security staff is testy. Had a bad experience one Saturday night. Roughed up, punched, and choked by security staff. Long story short, I will not be visiting again.

    (1)

  • Greg H.

    Great atmosphere, good music, all positives, female bartenders have zero personality.....needs some serious management attention.

    (2)

  • C R.

    ZERO!!!! Two plus hour wait for a table, expensive crappy food, and AFTER our party spent hundreds of dollars, we were asked to leave because our motorcycle club members were wearing vests. Policy was not posted, nobody mentioned it when they entered the club, none of the bar or wait staff said anything. We were not disruptive, and other guests were also appalled that a bunch of mostly middle-aged women were asked to leave or disrobe because of their "colors!!" This place is the worst.

    (1)

  • Jason G.

    This place is huge. A different, but cool environment. Staff was polite. Only 3 stars beacuse food was average at best. I liked the bar beacuse of the American guitar overhead. In order to make this place packed, there would have to be 1,000 people inside. There are a lot of tv's throughout main level.

    (3)

  • Dononame H.

    My wife flew in today about 1:30 and was hungry so I suggested this place. (Neither of us had been there). We arrived about 2pm so any lunch crowd was gone and it was a Monday. We pulled into the parking garage and said, "Damn, $13 for parking" but still went in. There are signs inside to bring your parking ticket with you for validation so that issue was resolved. Once inside we decided to eat at the bar even though the place was virtually empty. Our bartender/server was Erica, she was very polite and even laughed at my stupid jokes.We did not order any alcoholic drinks as we had to drive to Wisconsin so I can't comment on those prices. The place has a large menu with appetizers, burgers, sandwiches, deserts and dinners, to include steaks, ribs, salmon, chicken fried steak, or chicken, and pork chops. The prices were very reasonable and in line for the other area theme type places. We ordered the fried pickles to start and they were very good. Then we ordered one of the burgers and a chicken sandwich, the flavors were good as we had the ones with the peppers on it. I didn't add any catsup or mustard to my burger. The total meal cost was about $31 plus tip and we only drank water, the taste was fine but not exceptional and the temperatures were right. I wish they would have had some sort of shrimp or whitefish on the menu unless I missed it. The service was excellent and everyone we talked to was very friendly. When asked if Toby had ever been to the restaurant, Erica said that he hasn't. (unless she missed him or wasn't told he came in). The place has been open for a year and Toby has performed a couple concerts in the general area, I would thing that he would make an appearance at some point in the year that it's been open. (I'm a Packer fan and at least the players that own restaurants show up to eat once in a while in their place,)

    (4)

  • Hen H.

    By far they best service we have ever received. The food was good, the place and atmosphere was great, but our waitress, Dorothy, was amazing. Great place and nice location. Definitely a bar to experience.

    (5)

  • Roseann V.

    I am impressed that the beautiful young ladies men too work very hard. It is a large establishment and it certainly takes a lot of team work. The girls are asked to take picture with the clients all the time and in a respectful way. To hear comments that they are fat, ugly and to rate the girls is disrespectful. But then again I am sure that is why you go. Great food, beautiful people, hard working and a beautiful establishment. Great show enjoy don't criticize something you know nothing about. Better yet try the job and let us know how well you do!

    (5)

  • Ashley R.

    Good if your just looking to drink, but useless in any other sense. Waitresses are so rude, food was iced cold. Our group of 8 spent over 300$ and will never return. You would think they would care alittle more for such a high bill, but no! Do not recommend this place for dinner or a night out. Drinks are good but overpriced, better bars that would be more enjoyable in the area.

    (1)

  • Veronica B.

    We got into the restaurant and there were approx. 5 girls standing behind the counter and told us that it would be a 20 minute wait to sit down. We waited along with a few other groups to be seated in a designated waiting area. A waitress came by after 30 minutes to see if we wanted anything to drink while we waited. My husband ordered a beer and waited 10 minutes before it finally came. We waited in the waiting area for 45 minutes (not the 20 we were told when we had originally arrived.) We ordered our food and waited. And waited. And waited. Our waitress came by after about 30 minutes to tell us our food would be there "any minute". Almost 50 minutes later our food FINALLY is set at our table. For a nearly 2-hour wait, we expected something mouthwateringly delicious. Instead, we got something just okay. For all of our trouble, they offered us a free $6 dessert. We got the cheesecake to go and were very disappointed to see a tiny sliver of cake only enough for 4 bites in the to-go box. Epic fail.

    (1)

  • Aaron B.

    Showed up on a Saturday oober early scared we wouldn't get seating for our bday party. Asked for a table for 20 and an hour and 20 minutes later we had our table. So happy they accommodated us. On top of that we got placed with an Amzaing server Nick. I've been served by nick once at his past place of employment and Toby's is super lucky to have him. Great service with personality and he made us feel right at home. My fiance' loved her bday there which included line dancing once the band came on. Just follow all the other couples you'll do great. We would defiantly come back again and hope to get the same server and no one else. Service is everything, Just ask for Nick and I'm sure you'll be posting good reviews like mine.

    (5)

  • Jen S.

    The food is okay but the service is terrible. I was really exicted to have these new bars come to Rosemont, but I have to wonder where they found these servers?? It's like every place over there has a girl who hasn't ever served a day in her life. That is the only downfall. Servers all do not have a lot of expererience and it shows. They really need to get this improved because it made the service slow the few times I have been here, and the management is no better either. We complained it was taking our server 15-20 minutes to get a drink and she then takes the girl to the side while we are still sitting there and talks to her. A good manager would have waited until the shift was over, and it made it really awkward for all of us. I think it has a lot of potential but needs some serious improvement.

    (3)

  • Michael R.

    I was contacted by a fellow yelper that the host station validates parking.Sorry for the bad info in my first review.

    (2)

  • Jennifer J.

    I went here opening weekend & was so excited to have such a fun place so close (less than 5 minutes from home!). The 1st bartender i encountered at the main bar was super friendly. I ordered a jack on the rocks & she explained that jack drinks are served in red solo cups- awesome! The next 2 jacks i ordered were at the side bar & were served to me by a not so friendly bartender in a regular clear plastic cup. Boooooo!!!! The live band playing that night was great & it was so nice to see a dance floor full of people dancing like normal human beings & not humping one another in public. My friend & observed how the people at the bar were quite "normal" looking/approachable. No body really looked like they were there to cause problems, which was nice to see. My only major complaint from my main visit was the bathroom was a mess- there was a minor flood, no tp in most of the stalls, paper towels all over the floor. I chalked it up to an opening week misstep. I was back here twice last weekend. It was a lot more crowded than opening weekend. Friday night was crazy but there were still somewhat normal looking people in the place. The bathroom was once again a mess. Hmm is this going to be the norm here? Saturday night's performer basically screamed in to the microphone which was disappointing but oh well. The staff is very good at kicking out people who have been over served- but I don't know how truly effective that is b/c I have a feeling they just get in their cars & drive away. There's never a lack of Rosemont police officers both in the bar & outside. The bathroom was a mess once again but not as bad the first visit. I came back in on Sunday night around 10pm & the place was pretty quiet considering it was a holiday weekend. My friends were already sitting at the bar & I was greeted by a not so friendly bartender. I ordered a jack on the rocks & she kinda just threw it down on the bar & said "it's $8". My friends & I quickly started to observe the strange mix of people in the bar. It's usually a pretty diverse crowd but this was worse than ever- I'm pretty sure the cast of jersey shore walked in at one point. I just kept saying "I'm so confused!!" b/c I had no idea why they would want to be at a country bar (hey, maybe they like country music... or maybe they like being really loud & obnoxious & getting lots of attention- they proved to me they like attention). I was really surprised that no live music was booked for the night b/c it was a holiday weekend. I also overheard the bartenders telling people they were all out of bud light on draft, captain, & limes among other things. Obviously they weren't prepared to be as busy as they were but they're still working out the kinks so I'm not going to hold it against them. There was a bathroom attendant this time & I definitely did not dig this addition. All she did was get in the way & made me uncomfortable. You don't need a designated bathroom attendant to keep the bathroom clean- just send a server or hostess in there every 20 mins or so on busy nights to clean up & you'll be fine. This weekend's experience was a bit of a turn off & we ended up leaving early b/c the (for lack of a better word) d-bag customers were too much to take. Hopefully my future experiences will be much better b/c as a country music fan, I'm so happy to have this place so close to home! I'll continue frequenting the bar for the next month or so in hopes that the kinks will be worked out and the dbags will realize they're in a country bar & go to one of the other bars in the area (may I suggest adobe gilas?).

    (3)

  • Leang E.

    What a surprisingly large venue! What terrible service...we were upstairs seeing 10 empty tables and even the waitress told us that we should ask the hostess about seating since they often times forget that there are tables available in this area. It was confirmed that every single time we went to ask the hostess she seemed like she didn't have a clue. In addition to that the view from the top clearly showed all the empty tables available on the large bottom floor as well. There certainly was not a short supply of waitresses either. Yes, they are scantily clad in tight t-shirts and daisy dukes. We did finally get seated and our waitress was a bit rushed as she might take an order from new people joining our group but forget about the others that have been sitting there. Our food came out relatively quick and it was very tasty! I had the Bourbon Salmon which was very flavorful and cooked just right. The buffalo wings were nice and spicy with a real kick! The menu is huge. They serve 32 ounce beers in mason jars. It was too much for my boyfriend, but perfect for me. The venue also has it's own stage and area where people could dance and watch the live band perform. The band was very good. The place got packed really quickly. I was impressed with the amount of country music fans and such that came out to the place. We were unable to find out if there was a coat check, but couldn't imagine where they would be able to find a place to store them with the amount of people in the building.

    (3)

  • Diana B.

    This place takes no reservations so my friends and I went to dinner and a comedy show before deciding to go to this place so it was pretty late. It was OK. When we walked in they were playing dance music but that only lasted for 10 to 15 minutes. They had a live band at the stage which had the crowd dancing and singing. The only thing was the wait in line and that they only take cash for the entrance fee.

    (3)

  • Lauren B.

    I went here with high hopes. It looked like a super fun atmosphere. The waitresses were friendly and the restaurant itself was clean and fun. Everything was downhill from there. I've never walked out of a restaurant and we left before our food was even served- over an hour and a half after we ordered it. The appetizer platter was a poor excuse for frozen-fried food. The manager said that three cooks had called in, but now looking at other reviews poor management is a regular issue. Overall, a huge disappointment.

    (1)

  • Mark S.

    The beer selection was not to my liking so I ordered a Sam and a bowl of chili. The chili was pretty good. It was topped with raw red onions which gave it a good texture. The place is huge. It is Monday and the place is pretty empty. I probably won't come back because there are a lot of other places to explore within walking distance

    (2)

  • Ken K.

    I tried it. I won't be back if I can help it. My arteries can't take it.

    (2)

  • H. K.

    Food was good. Not really being into country bar scene, thought decor was cool. Place is HUGE. I imagine it would be great place to catch a concert.. However could service get any worse?!?! Surprisingly wasn't busy. Went w large group. Left on our own to figure out seating arrangements & grab our own chairs. 45 min & 3xs asking for water. Order apps, they came; no plates or silverware for quiet sometime. Food from group next to us delivered to our table, we all looked @ each other like who ordered this? Wait staff just left it sitting there in the middle of the table, even after being told, no one ordered this, finally after abut 30 mins realized their error & took it away, carried it right over to other table. Our food didn't come out together so half of us were just left sitting there waiting. Waitress knew she sucked, she kept apologizing. There for someones birthday, per host & waitress they do special twinkie & come out & embarrass the Birthday boy; perfect..NOT!! First, waitress needed to be reminded twice. She then had another waitress bring birthday twinkie over. She literally slid it across the table from other end of the bday boy & said "here, who ordered this?" & walked away. We all were like, what no candle? no, happy birthday?no song? so disappointed. Our waitress came by & just laughed it off & said "ha, ha, I have a terrible singing voice and we don't do that here... My thought, is your voice as bad as your customer service skills? The end was the topper after a $600 bill, which I'm not complaining we all drank alot, food & apps. We asked if we could go upstairs & outside to continue drinking? Waitress said flat out, "no its closed". So we left & walked on over to another bar. Were we continued to drink & spend easily another couple hundred dollars more. We then noticed other patrons from restaurant be allowed upstairs & outside NO Love for "Toby Keiths I Love This Bar & Grill"..

    (1)

  • Sarah R.

    I love country music so I had to check this place out. I got the mac n cheese it was cheesey and yummy and had my favorite noodles. I also had the fried pickles they were delish. My parents got the ribs and the fried chicken they said it was tasty. We will be back! It is loud when the band is practicing though and hard to have a convo. I like that they play country music. I like the inside two floors and has a huge american flag guitar over the bar. The waitresses dress in daisy dukes and tanks with cowgirl boots.

    (3)

  • Ryan T.

    Kinda cool. This place is huge. I'm not a big Country guy but we stopped here for a few drinks before we went for dinner. They didn't want to take reservations for a party of 15 but offered us an opportunity to reserve there VIP lounge for a fee. So we had dinner at a the Five Roses next door who does take reservations. Toby's is not the best family bar. The girls in the outfits was like being at hooters. When you 7 year old comments on the way they look you know you did a boo boo. We had no idea. I should have Yelped it first. Oh we'll it looks like it could be lots of fun for some fun loving single people later at night.

    (2)

  • Beverly W.

    The food is pretty good. The prices are reasonable. The service is lacking, slow and not there if you need another drink. The restaurant is very big and there is plenty of large, comfortable seating.

    (4)

  • Beth G.

    We went here last night for dinner and was seated at 7:00. We ordered drinks which came promptly. Dinner however was another story. My daughter and her boyfriend ordered a special that included an appetizer. The waitress came to check on us about 45 minutes later and was shocked that we did not have the appetizer yet. She said she would check on it and we got it about 10 minutes later. After an hour and a half we called her over and said where is our food you have five minutes or we would pay for what we got and we left we were going to leave. Poor waitress look like she was going to cry. Within two minutes we had four different servers, and put our food in front of us. The food had been sitting under a heat lamp it was obvious it was dry and didn't have a good appearance and was not hot. We tried sharing among us to see what we could eat among five people. We has to speak to the manager by this point. He apologized and said they had this problem month ago but thought it had been resolved. We were the first complaint of the evening. We did observe tables around us who got seated after us served and left while we were still waiting for our food. By the way the band set up the while we were there. Sound was terrible we could not hear the singer all because the drums were extremely loud. Needless to say when feel they were very good because of the sound mix up. The manager did comp our meal thank you very much but we will not be back.

    (1)

  • Charles T.

    This place is awesome. I went there for a birthday dinner this week, and was back within 4 days cause I wanted more! The food was fantastic, and awesome desserts too. The staff was friendly and took care of us like we were family. A special shout out to Kristi and Nina, my two servers, you were both fantastic and couldn't have represented the business better! I can't wait to come back for more great food and to see a live music show soon. I will definitely recommend this restaurant to everyone.

    (5)

  • Liz S.

    This was my first first to Tobys place, mainly going to see Keith Anderson (concert). My group and I were there plenty of time to grab dinner... Upon my arrival, The hostesses were so friendly, I had a couple of questions to ask and I am telling you if they didn't know the answer the went to go find out promptly.. I needed to purchase 1 ticket for the upcoming concert in a couple of weeks so i asked if their was a box office or do I order ticket online,, the one hostess (forgot her name) she went above and beyond,, not only did she find out but she came to my table with a concert ticket.. How awesome is that.... The waitress we had oh my goodness, she was so nice, aproachable.. not only was she nice, but other waitresses stopped by and chatted for a quick minute or two.. I made a point to let the manager know that he has a wonderful staff... I would be back because of the that.. The food was good, cant wait to try out more things.. Thank you for making it fun...

    (5)

  • Della B.

    this place is complete joke. My server was Jess W and she was the worst server i have ever have. I heard her bossing around all the other servers, and she defiantly needs to take her own damn advice. she ignored me and my boyfriend like the whole time, seemed annoyed to even serve us. oh excuse me isn't that your job??? i thought so. and the pushing up of your boobs all night long really? health department please. She hardly seemed to know the menu also.I'm sorry but if it's not your first week at a restaurant you should know the menu, which she did not, dumb blonde anyone? I'm not even exaggerating this, we got out to eat a lot, usually higher end but we wanted to try this place out, OH defiantly do not get a steak, they come out brown-grey looking, i don't even want to know what is going on in that kitchen when i saw a table send something back 4 times!!! at that point i didn't even want to talk to a manager because I've heard things about these Managers especially CANDY. I've called up there before and have just gotten a plain bitch attitude when i asked to talk to a manager to ask simple questions about this place before i had even came here, what a great start right. she talked to me like i was stupid and inconveniencing her, really? I've had friends that needed to talk to a manager during a visit here, and they were unlucky to deal with this manager,CANDY she was the bitchiest person they have ever encountered in the hospitality business, my friends were appalled, she flat out had an atttiude with them, and swore while dealing with them, and had to basically grit her teeth to fix what HER server messed and and their steak that was ordered medium rare and came out well done, now that is ridiculous, and should be taken care of right away. But not with this manager, she didn't even want to do it. & basically kept blaming it on them, really i was in the kitchen cooking it? and the swearing was uncalled for, this person should not even work in the Hospitality business. My friends and i are already in contact with corporate, but we wanted the public to know how horrible this place is. I feel bad for toby keith having his name on this shit hole. i don't even want to give one star to this place ewww

    (1)

  • Gayle S.

    Well the food was good I had the pulled pork and sweet potato tots and our waitress once we were seated was good also....now here comes the but they are not equipped to handle eating for a party of 11, we waited 1 HR and 20 mins and they still had no idea how much longer we'd be waiting, after we raised a fuss we finally got seated and then things were fine. Not a lot of country line dancing as we were expecting it really is a stand around on the dance floor and drink kinda of place. Smoking Guns was playing and they're pretty good. I would go back to eat with a smaller group but for country dancing I'll go elsewhere. That whole entertainment complex is a bit crazy and meat marketish for me but then I am 51 :-)

    (3)

  • M S.

    Yay a redneck bar in Chicago...ugh. Went in for drinks (knowing it would be different) after dinner at Fogo de Chao and what a culture shock. The only minorities in there were employees and my fiance (latino). There must have been 15 servers at the still empty bar and it took me verbally stopping someone to help (10 mins later). Getting that second drink was worse. The female bartendars are dressed like low rent Hooters girls without the looks. Music hadn't started so we didn't get to experience that (huge line outside of freezing people). Bathroom attendants drive me nuts! Toby just pay these people so I don't get a shake down to get a hand towel...please. It is really bright and nothing special. Stage area seemed cool though. The parking structure for the restaurants only-near the new outllet mall is horrible. It is expensive and a cluster-f with no signs telling you were to go. BTW the outlet mall and parking are awesome. Parking there has red and green lights over every parking space and only $3.00. Anyway Toby's was a big zero!

    (1)

  • Karri S.

    Terrible service. Went there with a large group so the waitress was able to add gratutity on to our bill. Therefore she didn't need to bring us things like water or silverware. And they have those annoying bathroom attendents. Even after a night of drinking, I can still get my own paper towel to dry my hands. But the huge beers and giant bar each deserve a star.

    (2)

  • Regina H.

    Ok so went to Toby Keith's last night with 12 people for a Birthday celebration. The problem is after spending a lot of money on alcohol, I know to be expected I could not even get a cup of water!!! Asked twice after spending $50 a round I could not get water. Then I asked strangers to get water and they were refused. Really !!! Also I do not understand the point of the bathroom attendant when all the toilet paper just sits on the back of the toilet....Gross! I will give props to the security at the door. They are very hospitable, friendly and respectful. Had a great encounter every time we came in and out. Thanks Guys you were awesome. Oh also Rosemont needs better signage to find parking in the lot , there was mass confusion and no outlet signs everywhere.

    (3)

  • Andrew P.

    I didn't eat anything. I sat at the bar and was greeted promptly with a menu for lunch and I ordered a club soda. I say for the next 15 minutes without anyone coming back. I left. It's one thing to be busy but to walk past and ignore someone is completely different.

    (1)

  • JASON B.

    Came here for a company outing. The beer selection is average at best. The food was low quality and not good. Service was terrible as it took almost an hour to get our food. Skip it, you can find better.

    (1)

  • Denise J.

    Came here for my B-day party last weekend. I love country music so I thought this would be the perfect place to have it. Over all it was a great time because of all my friends and family that came out, the actual experience here could have been A LOT better! We got there a little before 7 to eat dinner, we had 12 people in our party. They told us it would be around a 45 minute wait to get a table, that wasnt so bad, we all just went to sit at the bar and get a few drinks while we waited. Well we waited....and waited....and waited, an hour had passed since they had told us 45 minutes. I went up to ask the hostess about our table, now mind you they had 5 hostesses at the front counter and NONE of them really know what was going on....they all gave me a blank stare and said well they are just waiting on one of the booths to open up. OK, Thanks. We waited another half hour and still nothing, my sister went up to ask them about our table and they gave her the same deer in headlights stare so we finally got a manager to talk to us. He said, " A table that big will be about 2 hours." Ummm excuse me what!?! we have been waiting that long almost already...that was not going to fly for us. The manger had no idea that we had been waiting that long already and then all of a sudden there was a table open for 9 if we wanted to take it...but we had 12 people eating in our party. He said He probably count get us another table, we just took it and sat very close together, luckily we all like each other!! We had already had a chance to look at the menu so we knew what we wanted as soon as the waitress came to our table. The food was ready very fast and all correct except that my aunt got regualr fries and wanted the sweet potato tots which they realised was wrong as soon as they put her plate down. I got the pulled pork sandwich with waffle fries. The pulled pork was very tender and awesome, the only thing I didnt like about it was that you didnt get BBQ sauce on it so we had to order a side of BBQ sauce to put it on. The waffle fries were crispy and hot, over all very good food. The waitress also brought me a deep fried twinkie for free because she knew it was my birthday, I thought that was really sweet of her. Now my first beer came in a mason jar, which is kinda fun and cool. a 32 oz beer for 13 bucks, not to bad pricewise. The only problem came when some friends came after 9 and wanted to get a beer in the mason jar as well, except they stop giving beers in the mason jars at 9. I found this to be strange. They really hype these mason jars up, but only give them out for a few hours...come on..... There was a band playing that night called the Smokin Aces, I thought they were really good. They got everyone out dancing and having a good time. I wish there would have been a little more line dancing to go along with the country music but the little bit I saw and tried was fun. NOW....if you think this is a straight country place like I did here is your warning!!! The guys were probably all in flannel shirts and a lot in hats, BUT the girls I think veiw it more as a dance club so it wa sall outfits you would see if you were going downtown to club. I still rocked out in my cowboy boots and had a great time, I mean it was my bday party, or course I was going to! Parking lot is small so you have to park in the parking garage, which cost 13 bucks, BUT Toby Keith's will validate parking. I thought this was very nice! So like I said had fun because of the people I was with, If someone else had a party there I would go, but I dont think I would just go to go.

    (3)

  • Fern S.

    Once you figure out how to actually get through the maze of the parking structure and find Toby Keith's, its not bad, not bad at all. (We exited from NB 294 onto Balmoral, turned left into the parking structure, made a U turn at the end of the drive, took one of the many lanes zigzagging through the parking structure (to the right) and finally ended up parking next to the giant beer hall building and walking over to TK's.) We went for lunch on a Saturday. Place was huge, pretty empty as far as customers. There is a large stage and dance floor. Service was prompt and efficient. (Server in daisy dukes and cowboy boots, tank top that says "Proceed to Party"). I had the pulled pork sandwich with coleslaw and sweet potato tater tots. We also ordered appetizers of fried dill pickles and mozarella sticks. The group declared the fried pickles delicious. The menu had a nice variety of options to choose from. Pulled pork was very good, sauce had some pep to it. The coleslaw was meh, nothing special. Tator tots were good. Nice drink menu, although our group just had beer and one martini, cowgirl cosmo or something like that. Prices are what you'd expect for a venue like this. We all decided to come back some night for the entertainment. The entertainment complex is nice, would be a great place to spend New Year's Eve and stay at the Aloft Hotel which is right there. There is an Irish Pub, Kings, which is a bowling alley I guess, a mexican restaurant and a Park Tavern all located in this complex along with the Muvico Theatre.

    (3)

  • Tiffany L.

    Didn't even get a chance to eat. After a one hour wait time given, 2 hours later was told we wouldn't be seated.

    (1)

  • Mary R.

    Didn't have to pay for parking since we parked in an outside lot. Didn't have to pay $5.00 cover because it was a Thursday night. Hugh place. Service was good. The band was great. Clientele was a wide variety of ages. Food smelt good but I wasn't there to eat. Not even sure how pricey drinks were since we all threw $20 in the pot. There were about 15 of us and some sat at the table, the others stood around. I stood because it's easier to sway to the music standing. Considering I'm still recovering I would have to say I will definitely go back. And update my review after trying the food.

    (4)

  • Coll P.

    Three hours for a table, ahem, but a full service bar...that is if you could get the bartenders/servers to stop flirting with each other (by hitting each other in the ass with their bar towels ????) and actually serve patrons. The bar is HUGE yet having to fight crowds and then for attention simply for an overpriced beer in a plastic cup isn't worth it.

    (2)

  • Eddie A.

    terrible terrible service... had a party of 8 tossed out due to a confrontation in which we were not at fault... did not let us explain the situation or our side of the story.. not to mention male bouncers laid hands on the females in our group as well as use vulgarities towards them. UNACCEPTABLE. judging from other reviews this seems to be a common occurrence. All of this paired with a 5 dollar cover to get into a BAR (which is odd considering the other bars in the area do not charge a cover) and a bartender staff that wears outfits that do not compliment their figure and takes a while to get you a drink. The few times I come to the area I can easily say this is on the avoid list. In this day and age customer service and they way a business handles its PAYING customers is important. It falls on management as well as the staff to carry out that commitment to exceeding a paying customers expectations. I have a lot of family and friends in the industry as well as owners of establishments in the industry and it is a shame this experience will lead to negative feedback to others in the industry as well as potential future patrons. Word of mouth is the most effective marketing tool available and it is unfortunate to see that employees are ruining the reputation of this establishment, I suggest management to take further action and really make an effort towards employee training and hiring... there are only so many negative reviews that you can reply to on Yelp before your business' reputation becomes tarnished.

    (1)

  • Michelle S.

    After a wonderful dinner at Gibsons as usual, decided to humor husband and go to Toby Keith's with him. I HATE country music! Things were bad from the get go. $5.00 cover charge to hear a country cover band and also to have the honor of buying overpriced drinks. Found a table and just as I was sitting, a hostess swooped in and rudely displaced me while loudly reprimanding me that I needed a reservation for a table where I had just paid the cover charge. Finally found a couple of seats by the bar, only to have a bunch of burly bouncers show up 15 minutes later and rudely take the chairs away ("which we do every night in only this particular section of the bar"). WTF??? I have no problem with paying for drinks, which I definately needed many to deal with the indignity of this place! $9 short vodka tonics? Guess the $5 cover charge was to pay for the crappy cover band that managed to play a whole 2 songs within the hour we were there.

    (1)

  • Daniel B.

    Went Saturday with a group of friends, the place is huge! Giant bar, dance floor & stage. A good country cover band played. We didn't eat, several levels with many smaller bars. Lots of fun, FYI parking can be tricky so keep your head up.

    (4)

  • Cathryn G.

    The food was good... The drinks on the other hand need some work... I ordered a jack and coke.. I got it under poured either that or they add water to their liquor bottles... For our appetizer we ordered deep fried spear pickles with ranch and they were soooo freaking awesome.. We all ordered the country fried steak dinner with mashed potatoes and it was killer! I'd return in the future for the food and cross my fingers that the drinks have improved...

    (4)

  • B F.

    I really wanted to try this place, but it just didn't happen. When we got there, at about 3:00 on a Saturday afternoon, the place was pretty much empty and there was one family ahead of us waiting to be seated. They get seated and I tell the hostess we have 3. She then proceeds to stare at the seating chart trying to figure out where to sit us. Did I mention it was practically empty? Shouldn't be hard to figure out. Then she walks away and blankly stares into the restaurant. Comes back and stares at the chart again. Then the phone rings and she answers it and spends a couple minutes on the phone. Again she walks away and stares at the empty tables. Comes back and finally asks us if we want a hi-top. I pointed toward all kinds of empty tables and booths (but the section was not totally empty) and said we'd prefer that. Again with the blank stares at the chart. At this point a woman comes up to the hostess stand and tells her that they were still waiting for a server and had been at their table for 15 minutes already and that they'd be leaving. We took her lead and told the hostess to forget it we were leaving as well. The ladies behind us in line also took the cue, but they opted to sit at the bar instead of leaving. As we were walking out I heard a guy in the vestibule say 'oh, there goes another one. I think we should go somewhere else too'

    (1)

  • Ashley R.

    Had fun the first time I came here but went again last night and still had to pay a cover even though the band was done playing. Techno was playing the entire time so we left after about half an hour... I came here cause I love country music if I wanted to hear techno and watch a girl hula hooping I would have went somewhere else! Definitely not worth the high prices and what the cover charge was for I have no idea.

    (2)

  • Angelica R.

    Everything was great up to the point when I paid the cover charge. Never have I felt so discriminated like I did that night at this so called hot place everyone was talking about. Worst service ever arrived around 9:40 pm sat down at a table for about 20 minutes, serves/waitresses walked by over and over not once did anyone say that we needed to be seated nor did we have to ask for a table strike 1. Decided to get up along with two other girls went to the front desk with the hostess and she explained that there were no tables when there were well over 8 tables/booths available strike 2. Finally after who knows how long that we waited for a table got seated but still had to wait another 20 minutes and complain again to the hostess we got a waitress strike 3. Finally after we were able to place our order for food didn't even see that plate of food till about 11:20 pm strike 4. Worst experience at this bar and grill all because we were the only Hispanics. If you want to get discriminated then by all means join them, if you plan not eating great place because by the time you actually get if you were hungry you wont be anymore.

    (1)

  • Natalie K.

    No toilet paper in the women's room, slow service, and we tried to buy merchandise on the way out only to be told they don't sell shirts or anything after 10 pm. On a THURSDAY, not even the busiest time. Also beer was expensive. Most disappointing bar in a long time!

    (1)

  • Julia Sabrina D.

    I was just there last night celebrating my birthday, I was excited to go and had high expectations. When you first walk in there are 6 girls neither of which acknowledge your presence. We walked up to them and not one respond to you, not a smile nor a glance. We stood in front of them for an awkward couple of minutes, when finally acknowledged we were given our buzzer and headed to the bar. When we went to the bar and ordered 2 beers. I assumed they came in a mason jar, since everyone around me had them like that but they didn't. I received my beer and asked the bartender ( I believe his name is Justin, that is what his name was on the receipt) if they could put them in mason jars, he immediately mumbles "you should have said that in the first place". Seeing as it is my first time there, how would I know that. I am in customer service industry, understand it can be hectic at times, but a place of this stature should have better service and training. The only saving grace was Kristen, we had her as our waitress, she was incredibly attentive, fun, upbeat and most of all professional. If it wasn't for her we would've left earlier.

    (1)

  • Julie W.

    this place is huge and looks like it would be a lot of fun with live music. the food was decent buy only 3 stars because the service was terrible:(

    (3)

  • CATHERINE C.

    As the name of the bar actually states... I LOVE THIS BAR This is a great addition to the Rosemont area. I just recently (within the past 2 years) started liking Country and although I am not one of those crazy line dancing country go-ers... THIS PLACE ROCKS!! $5 Cover on nights that there are bands.. Whatever... The bands are actually awesome though. Pretty strong drinks and pretty reasonable on the price. The place is MASSIVE. A huge main bar in the shape of a guitar and to other smaller bars near the dance floor that seem to be packed but service is pretty decent. They have a HUGE upstairs as well with an additional bar and it overlooks the dance floor and the stage but all the action is on the main floor. I have eaten here as well... The food is pretty good. Fried pickles are DELISH!! Bouncers are super nice and funny... The only real downfall I have had was the waitresses are a little cold towards the females and they seem to be nowhere to be found once the restaurant starts turning into a bar... The place is always packed with tons of different types of people... Such a good time... Kids allowed in to enjoy the restaurant (until around 8pm.. I think)... See ya tonight TK!!

    (5)

  • Neil T.

    over priced for drinks. Super over priced for drinks. $13 for a Stella? Fucking ridiculous

    (1)

  • Nikki M.

    not my style.

    (1)

  • Jane K.

    I'm biased because I do not like these humongous spaces with very little character but I will admit that the decor was interesting. A huge american flag guitar hanging over the guitar shaped bar which can all be taken in from the upstairs balcony. There's also a huge dance floor and stage for perfomances and line dancing. All the waitresses wear uniform tank tops with short embellished jean cutoffs and cowboy boots. I imagine they focused less on food and more on their female staff to draw in business. Unfortuntaely, the staff was great behind the bar but our waitress was less than comeptent and I saw more than one young waitress walking around without actually doing any work. I got slightly sick from the overcooked porkchops and none of the actual appetizers were anything to write home about: mozzarella sticks with some sticks that came sans mozzarella, fried pickles, spinach artichoke dip.

    (1)

  • Jessica K.

    People are starting to find out about this place. It's been jammed the last couple times I've gone. Despite that, the service have not faltered. You can tell this guy put millions into this place. Awesome venue for live bands, incredibly spacious, friendly bartenders and bouncers. This is the place to be. Larger than life itself.

    (5)

  • Ana M.

    Considering that Im not a country music fan at all I actually loved being there! My girls and myself came there for our mutual friends bday! They reserved big couches with a waitress. Which the girl was very nice and polite. She made sure we always had a drink in our hand. The only down side is that their drinks are pretty pricey. For a mason jar of beer is $12 and a very small cup of vodka red bull is $10! Their prices are above the rest of the bars in the area....As far as the bar setup it's amazing! It was extremely packed but I didn't mind it. The place is huge and nicely decorated. They have a bathroom attendant which is also a plus. There's a big variety of people from age 21 to 60... It's also great that even though we parked in the garage we didn't have to pay cuz our ticket was validated. Like I said before I do not listen to country at all but I was actually amazed! Will deff be back!!!

    (4)

  • Chris C.

    Well this is what I think. finding parking there was not clearly marked. After being seat it took 10 to 15 minutes for the server who didn't seem to know that we were even there to come up to us and ask if we've been waited it on yet. I'm assuming a lack of communication between the seaters and the servers! We start with the potato skins they came burnt on the bottom and the cheese is over cooked. I was little unhappy that they didn't serve miller beer. Had the Delmonico Steaks I could tell that they were dry age steaks and they were tender however they were not very juicy :( I have a feeling they were cut the day before or really earlier in the day and not covered properly! The country potatoes were pretty good. I would think this would be a great place if you're going out with friends to have a few drinks and you were not concerned with eating a great meal. This place is exactly what I would want for a burger a beer and live band. And most definitely would go back there with a group of friends if there was somebody playing that was worth seeing! I give it *** of 5!

    (3)

  • Michelle C.

    Love Toby Keith's!! Beautiful, HUGE, clean!!! I've been going there quite a bit just for drinking for birthday parties, and just because the atmosphere is fun! But, we had a girls day on a Sunday and decided to try it out for lunch after the jewelry show in Rosemont. I was there with my mom, my friend Nikki, and her mom as well. Service is lacking with the waitresses. And, seeing them in the day time is suprising that some are allowed to come to work looking like they havent combed their hair, and the makeup some wear is not too neat either. Doesnt bother me, but was suprised. We were seated at our table and did not get greeted by our waitress for over 15 minutes. She finally came-which we were ready to order everything at that point. It was out fast-FRIED PICKLES are AWESOME!! but other than that, not too impressed. My mom liked the potato skins, Chili was compared to Wendy's and my soup had too much cheese. Our server barely spoke to us besides taking our order-no smile, no real genuine friendliness either which was disapointing :( Otherwise, food was okay-prices fine, no music on Sunday but we figured because football was on. My mom wants to go back for drinks. I'll probably keep it more of a BAR-not eating place. When i go on the weekends I love it, except wish they had Miller Products-but I mostly drink vodka anyways So i am over it. haha. Oh, it gets busy after 10 like someone else said, but the line goes super fast-they have a $5 cover which is worth it for the band! Always awesome-great music-seems all the annoying people from Edison Park have migrated there which is annoying, but not a reason not to go because its so big you can just avoid them!!! love love love it there! :)

    (4)

  • Kyle S.

    Toby Keith's I Love This Bar & Grill must seem intimidating when it is packed! As others have noted, the square footage is massive with large areas dedicated to the bar and, I'm assuming, dance floor. The dance floor only had a couple of children running around in circles on the Monday night when I visitied. They were free to do so because the joint was empty. To add insult, there was a Zumba class being held outside that was surely scheduled purely for shaming me for eating too many fried foods. First, drinks. The beer selection isn't bad and I heard no complaints on the cocktails. I did hear a complaint when the bartender said something about betting my friend had "talents" which didn't sit well with her, but the drinks were fine. I dig that they pour beer in Ball jars. I was betting on Solo cups because I guess that's a song (not a fan of the music or the man, particularly). Food was, on the whole, not great. The New York Strip was promised to be the best thing on the steak menu and it was quite good. I was excited to see that among the options were fried okra and sweet potato tator tots. Sweet potato tater tots!? Sweet marmalade! Why had no one thought of this before?! The execution was poor and left nothing of the sweetness of the original that you will find in sweet potato fries. The okra tasted bagged and not fresh. We got the variety appetizer with yet more deep fried bits that didn't really make an impression. Service at the table was fine, even for a larger group. I wasn't incredibly impressed though, given that there were so few people in the restaurant and therefore, little excuse for inattentiveness like the occasional dry jar.

    (2)

  • Stephen H.

    DO NOT EAT HERE! Seriously! There are not enough words in the English Language to correctly describe this place! Picture if you will...Thursday night, not Friday or Saturday-it was a Thursday. Place was not full by any means. Lots of open tables. It looked hopeful...then reality set in rather quickly. Yes, I know - Bar and Grill. Expectations are not high to begin with... I don't think there was an employee over the age of 25, including the manager. We were seated right away. (We had a reservation for a group of 20. We were one of 5 large groups from the convention there that night.) Our main server would not have passed a dress code anywhere! More skin than clothes. I looked around to make sure I was not magically transported to Hooters. (Although, that would of been an improvement!) Then the next server came by, more tattoos than a tattoo shop! Very, very, eeeww. In fact none of the servers looked very professional. If they are going for small town pub in rural Tennessee, congrats! This is Chicago-not cool! Drinks came about 10 min after ordering. Thank goodness for the pitcher of water! Then all sense of normalcy ceased to exist. The and took the stage. They took 30 minutes just to sound check! Each instrument took 3-4 minutes to check. It was no help! A 5th grade band concert would of been easier to sit through--more enjoyable, too! Worst guitar player, ever. Back to dinner: Food took 60 minutes to come out. Orders were wrong. Food was ice cold. (Literally, the green beans had ice on them!) There was hair found on one plate! (You can't make this up). The food that was warm was inedible! Toughest brisket I have ever seen people eat! There were so many more mistakes, we stopped counting because we ran out of fingers! Some of the more severe issues never got corrected! Two of our diners did not even get their food! Meanwhile, the servers were so confused that they left platters full of food out on the serving trays for a good 30 minutes! What a waste of food! The manager tried to "make things right", but it was hard to believe her sincerity with her lack of eye contact during the conversation. She really didn't seem to care! At the end of the meal, the manager compensated some of the bill...enough to satisfy some members of our group, others not so much - especially those who never got their meals! In summary: Don't waste your money here! Not worth the name. Toby Keith should be embarrassed to have his name associated with this place. There are better places right next door! Pick one, avoid this place at all cost! You have been warned!

    (1)

  • Brittany H.

    The food is good. Drinks are too expensive. it's a VERY loud atmosphere. Live music is decent.

    (2)

  • Cindy E.

    My friend Carol and 5 others came to the Toby Keith Bar on May 2nd at 2pm. We wanted to sit at a table as a group and have a drink or two and the Hostess Manager told us, that because we weren't eating, she would prefer we sit at the bar while there was only ONE table seated. We expressed our unhappiness to the bartender, who sincerely apologized and gave us great service but if that is the way you want to treat potential return customers...NOT GOING TO HAPPEN!

    (1)

  • Laura W.

    Oh TK's, TK's, TK's. I have such a love-hate relationship with thee. Toby Keith's is one of the few bars with decent dancing near my parent's house. Therefore a night at TK's usually occurs over a holiday weekend and usually leads to a morning of shame. Not saying that's a bad thing...just a fact. There are a few positive things to note about this place. It's MASSIVE. You will never feel crowded or slammed up against someone. Even when it's packed on a Saturday night you can still find that lonely booth tucked away in the back corner to attempt to sober up in. The bathroom situation is also pretty legit. I've actually never had to wait in a line for the bathroom the countless times I've been here. Now we also have some cons. I'm not a big fan of country music (and yes I've gotten a lot of flack about that when I meet a guy on the dance floor and mention it). But good old TK's usual mixes it up with DJ's playing Top 40's. The issue I have is they always bounce back and forth between live country band and DJ then back to country band. I never understood that. Let the band get an awesome, long set in then leave the DJ going for the rest of the night. Makes more sense to me. It's always the worst when your on the dance floor with your friends dancing to Calvin Harris and it gets cut short by a total change in music back to a slow country song. Also there is a DJ I've encountered a few times that LIKES TO SING ALONG TO THE MUSIC. UGH he's the worst. He's bald and skinny and also likes to call out every single person's birthday, bachlorette party, and just shout out "It's Friday Night!" so much that it's almost impossible to hear any music. If he's there the same night you are, leave before the inevitable migraine sets in. The food is also better during the day. It tastes better and presentation is better as well. It's like the cooks stop caring after 9pm. I ordered Mac & Cheese Bites late one night and they were served in a broken plastic basket and paper towel. I've also been here for work functions where we rented out the entire top balcony so I know paper towel service isn't their norm. Drinks are overpriced (all of Rosemont likes to pretend they're actually downtown Chicago) but it's to be expected. At least with such a huge bar it's always easy to get more of that expensive liquor into your body very quickly. However the crowd that goes here is usually pretty legit. I always meet a few cool people and share the digits every time I spend a night here. Can't complain with that.

    (3)

  • Tom L.

    Holy shit does the food suck here. If I could leave zero I would, but the waitress warned me...

    (1)

  • Lisa M.

    Very polite staff. That's about it. The food was terrible. Boneless wings tasted exactly like McDonald's chicken nuggets with gross sauce. I got the salmon, which was lukewarm at best and had zero seasoning. Everyone at my table complained of tasteless, sub-par food. It's too bad because the place itself is beautiful, but unless the kitchen can deliver the menu offered, I won't be back.

    (1)

  • Ada C.

    Dinner here mid week. First time here,very cool concept. Love the giant guitar above the bar. Food we chose was excellent,prices were reasonable. Server was honest and on top of every aspect of our service. The live music was a bit loud to have dinner conversation. Something to think about. Start that a little later or lower the volume until closer to 9pm.

    (4)

  • Michael O.

    It's brings me no joy to write this review, but our food was horrible and not cheap. I like Toby Keith's, but his place in Rosemont has issues. 1. Don't tell your walk-in customers it's a 45 min wait when the place is half-full...naturally we were pointed to the bar. 2. The bar staff was under staffed, which it why it took 10 minutes to be served by our very friendly bartender. 3. Don't say your BBQ meats are smoked "low and slow" please...my brisket was dry (it was probably frozen) and slathered all over with BBQ sauce on top of two toast points. BBQ meats should be served straight from the smoker after resting...my brisket had no smoke rings and it looked to me like someone in the kitchen with a clear glove probably threw it on some bread with sauce and hit cook on a microwave. 4. Nearly the same for my wife, who ordered the pulled pork and again it was dry and overly sauced. 5. if you're going to served BBQ re-heated, then $16.99 per small serving is a bit much to ask for bad BBQ. 6. Same goes for the MAC and Cheese...it was obviously re-heated and dry. I will say that after getting the bartenders attention, TK's does have a great selection of Beer and plenty of TV's to watch sports. I would bring friends there to drink and watch games, but the food needs to made fresh and not frozen...allegedly, since i didn't have an opportunity to view the mess hall.

    (2)

  • Rayna L.

    Stopped by for lunch at the bar and got the pulled pork sandwich which had a delicious combo of crispy fried onions and coleslaw on top. The staff was great. Beware everything other than sandwiches is pretty overpriced.

    (3)

  • Omar S.

    This place is great! Friendly staff and great food. A great place to watch sports and listen to live music!

    (5)

  • Matt G.

    Two stars. The food blows but the beer is cold. Service is very slow and the waitress' know the food blows. Doesnt make for a positive dining experience. Live music is pretty awesome, cool dance floor. Just stick to the beer drinking.

    (2)

  • Eryn G.

    Bad service (our waitress literally disappeared for 30 min and we had to get our own silverware) food was nothing worth wild, not even sure what we paid for. Party of 5 nobody was impressed. Not sure the draw, guess a celebrity puts there name on a place and that's supposed to make it good. Never again.

    (2)

  • Danny A.

    After approaching a manager about sewage all on the ground in the men's bathroom she had me bounced out aggressively for complaining about her customer service. I have a half leg boot on my leg due to a broken ankle. Sewage nearly making me slip is bad- a bouncer shoving me forward & telling me to walk faster is worse. No phone call or email to the corporate office or bar has been returned.

    (1)

  • Athena M.

    Last night a large group of us went to Toby Keith's after attending the Marine Corps ball just a few blocks away. All of the men were active duty Marines and in their dress blues. Likewise, all of the women were in full formal ball gowns when we walked in. When we got up to the establishment we were told that the all of us had to pay a cover charge. As a spouse, I completely understand for myself. However, my husband and his comrades were all still in their uniforms and were honestly shocked that they had to pay to get in as they all thought Toby Keith himself is very pro military and is extremely thankful for all service members. When a Marine politely asked to speak to the manager the girl at the door rolled her eyes and shouted to a man standing near by. She asked him, "Do we offer a military discount?" He looked at all of us and shouted, "No discount. You have to pay like everyone else. It's not my decision." The Marine then asked him why they didn't offer a discount for the cover charge as they were all active duty and in uniform. His response was completely unprofessional and rude. We were told, "I don't make the rules. It's all up to corporate! I can't help you!" Another person in our group walked up to the front and said, "Two weeks ago I was in here and showed my dependent ID and I got in without a cover charge. So you're saying they changed the policy since I was here last?" The manager continued his rude tone and said, "I don't know what to tell you. Pay or go." Honestly, I wasn't going to get online to say anything until learning this morning that another group that showed up about 15 prior to us had not been charged a cover charge and were told to go on in. So, charge for some and not the others? Great 'Corporate' policy. I'm sure that the $150 you got in cover charge was worth more in corporates pocket than from the young Marines you took it from.

    (1)

  • Rebecca C.

    After finally finding a parking spot (15 min later) we got here! Phew! Tip: Park in the parking garage and get your parking validated at the front of the restaurant where the hostess are. :) Holy fried pickles!!! Best thing on the menu by far!!!! Also the Southwest Tortilla soup was good!! However...wasn't a fan of the pulled pork sandwich blah! Out waitress Savannah was excellent!! Excellent service always makes for a good experience. I forgot to wear my cowboys boots but I will next time because I have to go back and get those pickles ASAP!!!!

    (3)

  • Letitia M.

    Tonight we came here for my free birthday steak dinner. In 2012 I came for my first BD dinner...rib eye...so tender and so delicious. In 2013 it was a tough piece of shoe leather...very disappointing. Now this year the waitress swears its a better cut of steak...nope...still tough and extremly dry. Over cooked...yeah not sure I will come back for a steak next year. So happy I'm not paying for this piece of shoe leather!!

    (2)

  • Daniel A.

    First time I went their I had a blast! Found out Active Duty military get a free burger there! They also had a live band playing that day and meet a lot of people too, very friendly and fun atmosphere!

    (5)

  • Sandy P.

    i'm always a repeat customer to Toby Keiths, and manage to somehow rally-up all my girlfriends to hit the night life around Rosemont! My first stop is always Tobys and after 12 years of customer service I definitely want to give a thanks and shoutout to someone very deserving of it.. The bartender assisted me with a really rude and obnoxious guy who spilled beer all over me, and told us both to "eff' off when i told him how ridiculous it was that he thought it was funny that he dropped his huge beer on me and two other people because he couldn't handle his liquor.. Obviously the drunk guy didn't take too well to me and he got in my face. Within a split second i heard someone whistle (Nicky) and the bouncers escorted him out. Nicky saw the whole thing go down and without hesitation stopped this incident from getting worse. I without a doubt immensely appreciate him going out of his way to help me, because the guy was three times my size and all I wanted to do was grab a drink in peace ! I got Nicky's name after I payed my tab, so I could write this review because, I'm sure this bar gets all kinds of characters and mishaps on a daily basis, but it takes a stronger character to defuse a situation, especially one involving a massive drunk guy and a girl trying to get a simple drink. Thank you Nicky for your help and you're deserving of the 5 stars all on your own !

    (5)

  • Dave S.

    This place is solid I would go back, however I would have to leave my wife at home. She was uninspired by her burger and disappointed with the enjoyment of meal to the price paid ratio. My meal was different. I made the right choice by ordering the ribs. The sauce had a very unique flavor and the meat literally fell off the bone. Our server was also great and took good care of us. Our meal was on the pricey side but I enjoyed well enoguh. I would like to go back but my wife was rather dissappointed

    (3)

  • Eric E.

    This place looks pretty cool from the outside and inside. It's spacious atmosphere is inviting and the menu seems like a can't miss. I've been here twice in the past six months and had the same experience both times...bland, un-imaginary food and a terrible beer menu. The only reason this place is still standing is that it has a huge bar which likely rakes in good happy hour revenue. The two sandwiches I've had here are the Triple Decker Club and the Honey BBQ Crispy Chicken Wrap. Both were bland as hell. The club was horseshit, and the fries were cardboard dogshit. The beer menu is a a Frat boys dream. Guinness and Heinie aside, the rest of their small menu includes the likes of Bud products, Hamm's (really) and Miller products. They might as well bring in Old Style at the rate they're going. The service is based on the fact that you'll enjoy the young waitresses in skimpy shorts. In reality you can expect delays in service. If you're looking for a good meal, TK is not a good choice. If you're a beer lover and have tastebuds, TK is not a good choice. If you like large, open-air restaurants and don't give a sh*t what you eat or drink...well, TK might be for you.

    (1)

  • Evee H.

    This review isn't 4 stars because I didn't get a chance to try the food: this is an atmospherical review. First impression was WOW that line is LONG and this place is HUGE! The line moved pretty quickly, and once I was in, it was just a quick step to the bar. It wasn't all that busy and the bartender was attentive, so I got my drink fast and meandered over to the dance floor. I love how you could be the goofiest dancer here and it's totally fine. Later on the bar was pretty full, so I has to wait a bit for my drink, but it wasn't anything bad - I've been to bars that you'd be better off not drinking than waiting and waiting. Clean place (besides the occasional spilled drinks) and a warm atmosphere, I would definitely come back!

    (3)

  • Joel M.

    The food is mediocre at best and the prices are what you would expect as a tourist. The service is also very slow, I guess they hope just you enjoy the scenery ... I had the chicken caesar salad, the grilled chicken was cold and taken straight from the refrigerator. I was also surprised to see the entire stem from the iceberg lettuce in my salad... The Bloody Mary was forgettable... The cheeseburger looked decent but it's mostly bread and fries... On an upside, I did really like the fries and the soda was very crisp... Total tab for lunch for two, with a drink and tip was $50... Come to think of it I don't even recall hearing any country music...

    (2)

  • Ania K.

    I have never ate here, but i do enjoy going here for a night out.

    (5)

  • Blotto ..

    I'm not going to waste anyone times here with the details but as a person who has been in the restaurant industry for over +20 yrs I have never seen a more backwards/poorly trained staff in my entire life. We were a party of 6 sitting at the bar (3 bar stool away from the service area) 6 bartenders working at the same time and we sat for 25 minutes and no way came to ask us what we would like to drink. We walked out and went to the Irish bar a couple of doors down and spent $325 on our bar tab. If you look a whats is happpening to this chain through out the country with these places closing without notice. No surprise here if or when this place closes their doors!

    (1)

  • Laura C.

    $13 to park in the nearby garage. Make sure to ask your server to validate your ticket so you don't have to pay. You basically have to wait for EVERYTHING here. Waited an hour in the "waiting area" for a table in the restaurant area literally 5 feet away. At least they served alcohol in the waiting area. A representative from our party asked the host after an hour wait about an empty table in the restaurant area. She said no problem. Why was she not on top of the seating situation? Why did we have to ask to be seated? Food was ok but again took forever to come out. Same for drinks, waters & napkins. I had to ask 3 times for a water. The checks arrived about a half hour after we asked for them. The food also didn't sit well for a couple of us. Doubt I'll be back for a while.

    (2)

  • Mark L.

    The bar tender was a complete jerk to me (see Ryan S. review for detail on the interaction, which was appalling). I did not tip the bar tender and as a result and he charged my card a $20 tip in retaliation. Obviously this type of behavior is inexcusable and is illegal. The fraudulent tip was one thing, however, it was also this establishment's attempt at reconciliation that was pathetic as well. I noticed the fraudulent transactions on the Monday following my being there (I was there on a Friday). I called and asked to speak to the manager. The person who answered the phone was extremely rude and pressured me to give her my information prior to transferring me. I was transferred to a manager named Mark. I explained what happened to him and he was extremely apologetic and assured me how seriously they were taking the situation and that I would receive a call back that evening. After not receiving a call, I called again, to follow up and provide the receipt number of the transaction, so they could track down the actual receipt and which bartender screwed me. Again the person answering the phone was rude and reluctant to give me to the manager (they must get alot of complaints). Eventually they tell me that Mark is working and that he is too busy for my call and will get back to me tomorrow. The next day, I again received no response. I called back AGAIN (3rd time), this time I talked to a Phil, and he explained that Mark was the kitchen manager and that he could help me (so pretty much not only was I now fraudulently charged, but I was being given the runaround by the wrong manager). Phil looked into the situation and found my initial receipt. My bill was $8, I didn't tip their bartender (Nicky) and he wrote in a $20 tip on the tab. Phil assured me he would take care of the situation. He offered to refund me for that bill. I has spent roughly $100 at this bar that evening and I told him I would not be satisfied with simply a refund of that one charge, because at this point, it was clear to everyone their server fraudulently charged my card and my attempts to rectify the situation required me to call 3 times, explain the situation over and over and be given the runaround. Phil would not refund me for the charges I incurred that evening, so in the end, I was given a $8 refund (as the $20 was fraudulent in the first place) for being violated by one of their bartenders and for not being given the customer service which anyone would agree was warranted by such a offensive situation. There is a common theme that I took away from my experience at Toby Keiths. Customers should be treated like dirt and we are "lucky" to have the opportunity to be patrons at this establishment. I encountered a variety of employees in this organization, 1 fraudulently charged my credit card and every person I talked to to try to get help was either extremely rude, or gave me the run around. It took me multiple calls to get in touch with the right manager, who was able to help me, however, a $8 credit when a bar tender verbally berated me and than fraudulently charged my card, is just a joke. The situation I experienced at Toby Keiths was disgusting, however, the service I received to rectify it was just as poor. I will never go to this establishment again, other than to go to the shopping center to educate others on what to expect if they go to Toby Keiths. What a joke....

    (1)

  • Keith W.

    I have eaten at Toby Keith's a few times, but my last experience here, will never be eating here again. It was not the service, the service was absolutely amazing...the food on the other hand was miserable. I ordered the Beef Brisket, with onion rings and mac and cheese, the mac and cheese was edible, and the onion rings were delicious, the star of the show however, the Beef Brisket, was comparable to a washed up superstar. First of all the brisket was brown, and there was no visible pink smoke ring around the outside (funny, since it was supposedly from the smoker) the next thing that set off alarm bells was the texture, the texture was that of re-hydrated beef jerky, I mean this "brisket" which should melt in your mouth, had the texture and taste of a microwaved leather belt. I took two bites, and it was promptly sent back, which our server was simply amazing, she sent it back, and gave us a complimentary brownie sundae, as well as removed the brisket from the check. My friend,unhappy with her meal, sends hers back as well, and while I would rather have her tell her tale. After talking for a bit, me and my friend start walking back to our cars, as we are walking back, somebody decides to hit the emergency eject button on my stomach, I mean this puke was comparable to the nuke that was dropped on Hiroshima, the kind of puke you get with food poisoning that manifests in 2 hours, we go back and the hosts graciously give me some water, well the manager argues that food poisoning takes from 15-48 hours to manifest, and in order for them to refund the rest of our money I would need to have cultures taken from my stomach (at my expense) after arguing with her for a little longer, she finally gets our server, and refunds our money...all of it including our tip to the server, at this point being in some serious stomach pain, i want to get out of there, but our server was amazing, and none of this was her fault, so I am appalled at the managers decision, and make sure the server gets her tip back. Now I am typing this review laying in bed with a bucket next to me, in some serious pain. I will never be stepping foot in Toby Keiths again, and will not recommend this restaurant/bar to anybody else.

    (1)

  • Amanda C.

    Really liked the southern style food and live country music. The kitchen closed early so we were rushed to order our food, luckily the waitress alerted us. All around great time

    (4)

  • Graciela S.

    Went there for a night out with coworkers. We arrived at 12 am starving so we asked for a server. She came by yelled that she was taking the money with the order. Said no more orders after this one after I told her there would be two more joining us. I said okay I understand. She came back yelled at us "pretty fuckin rude noone told me to split the bill." I attempted to explain that we did and she walked away. Forgot a drink and a food order. So I called a different server and she helped us out. Then the group of two others showed up and managed to flag down a manager I think. Blonde lady. Black Blazer. She helped us to more food but walked away after every word. Never asked if that was it. We were a group of 8. Super disappointed with the service. Next time I'll go elsewhere. More of a club scene without the ratchet server who was 60 and a bitch. At the end of the day the service sucked, the food was mediocre and the music was average. The service itself gets no stars.

    (1)

  • Frankie B.

    Went there last night for my 21st everything was great until a bouncer decided my friend was "too drunk" and "couldn't stand". He was escorted out and when he was taken to the front door the door guys were even shocked! Went to a bar next door and continued to drink and he was still fine. I have seen a lot of reviews with the same story. I wish I would have looked into it more before going.

    (1)

  • Princess B.

    This is an okay place to grab a few beers with friends, but a lot of thier mixed drinks are terrible. I'm not one to waste alcohol, and I've actually left one of my paid-for drinks on a table and never looked back. You can order the same drink twice, and one time it will be passable, while the next time it'll be revolting. They're also frequently out of many of the beer and food options.Their food is just okay; they definitely don't have many options for vegetarians. The service can be slow and disorganized. All this being said, some of the bands that play here are pretty good.

    (2)

  • Laura A.

    I was there saturday night to celebrate my birthday with my boss who's birthday was actually sunday. We had a group of well over 20! My boyfriend went to the bar a was waiting to be served for over 30 min for a drink. He calls me over to see if I can get waited on and within 2 min a bartenders ask for my order. It's safe to say that my boyfriend did not get served because he is African American. I was appalled and disgusted by the way they they treated him like he wasn't even there. I was so humiliated because all of his family came to celebrate and we had to have my boss who is Caucasian order all the drinks in order to get service. I then noticed that the bouncers were all African American but we're being treated horribly by upper management. I feel sorry for them to have to work there. Need less to say they will never get my business again.

    (1)

  • Kevin D.

    Crowd was diverse, but a little weird. Place is huge and not very personal. Music was good, food not so good, but had a good bartender that stayed attentive for most the night. Why the two stars: Our friend was rejected because he was wearing a tank top, door guys were complete assholes, and even the wristband girl started yelling at me to give her my "f*****ing" left hand to put the wristband on after I hesitated because I could not hear her because of the music. It was one of the most rude things I've experience in a restaurant/bar, and set a crappy tone for the night. Definitely go somewhere else. Try somewhere authentic and support a local bar. The entire complex is just a police trap bubble next to the airport and highway. Parking alone was $13 with no other option in the area.

    (2)

  • Yordan I.

    Big place, if you love country that is the place to go! On Saturday they play country and after 1am it is like a regular bar with the regular B96.3 and Kiss FM music! It is super big place so it never gets crowded, big dance floor!

    (5)

  • Lee M.

    I wonder if Toby has actually been here? Wasn't impressed...and I won't repeat beyond acknowledging what others have said about the massive size and off putting outfits of the wait staff. What I will say is, the food was mediocre, the server was attentive and the experience was just ok. But here's hey two stars and not three: one of my companions had a twist tie in his soup...IN HIS SOUP. When he pointed it out to the sever she agreed it was bad that a customer could have choked on that and she was sorry. She came by later an told us she was comping him a beer. No visit from the manager or chef...no word other than from our waitress. If that happens on my watch, you KNOW I'm visiting that table. So meh food + inattentive management = 2 stars...

    (2)

  • Cristina P.

    This place is clean and big. It reminds me of Hooters, they make all the girl servers wear little shorts, tanks, and cowboy boots. (This is Chicago and its freakin cold). Its not bad to stop in for a beer, but the food is nothing special and the prices are a little high for the location. I would only come here if you are staying at a hotel in the area or if you are shopping at the mall. If you are going to order anything I recommend the Turkey wrap with Avocado. It was surprisingly good.

    (2)

  • Kate D.

    First of all, I don't understand stand the Rosemont scene. So close to the city why would anyone choose this are is beyond me. Anyways, Toby Keith's has a nice open atmosphere and some great bartenders but that's it. A cover charge of $5 for a band that was awful... I don't mind paying a cover but I had called earlier to find out because we were with a large group and they told me there wasn't one. Then, it's cash only. Really?! The staff is rude and the security is rude and over the top.

    (2)

  • Paul M.

    I don't love this bar and grill Waiter did not inform us that the kitchen is closed at 10 and we got there at 9 for dinner. All we could order was appetizers. The staff needs to inform their customers better.

    (1)

  • Julian B.

    copy and pasted apologies don't make up for terrible service. if you want to make up for it you should have the management staff call me personally to sort everything out.

    (1)

  • Julie J.

    Thought we were going to a country bar. Did not expect all music to be preempted till 1130 by a second round play off game (and I love hockey) after being charged cover too get in. Apparently they don't know about using closed caption setting on the TV. Had some appetizers to pass the time. Wings n fried Mac n cheese were ok, standard bar food. When the band finally started they seemed pretty good. Great place to go if you like country music but don't know how to dance in boots. Dance floor was a hot mess of people milling around. Should have went to the ranch. Waste of a sitter, wasted night. At least the hawks won.

    (2)

  • Rachael M.

    One thing you don't have to worry about while visiting Toby Keith's I Love This Bar & Grill is forgetting where you are. Why all the chairs are branded with "TK" and why there is a framed photo of Toby Keith above every table, I'm not quite sure. The place is very large and open, which does mean it runs a bit cool in the winter. Which brings me to my next question - why are the waitresses wearing shorts and midriff baring tank tops when it's 5 degrees outside and snowing? One of my lunchmates declared this place a Texas Hooters, which felt about right, but I would have appreciated some warning! All in all the food was pretty good though. My fiance loved his Should've Been a Cowboy burger. The meat was good and well cooked. I had the honey BBQ chicken wrap, which was quite tasty and a decent portion size - not too big, not too small. I asked for it without bacon and it first came with bacon but when I mentioned it to the waitress she quickly fixed it. My fiance's parents had the grilled cheese and the pulled pork sandwich, which they both enjoyed. Since we went on a weekday at 3 PM, we were still in the lunchtime crowd so some entrees are $8. Even at full prices, entrees were around $9-12 for lunch, so not bad at all. So, I do have to say the food was pretty good and affordable but the ambiance was definitely a little offputting!

    (3)

  • Jamyia C.

    Stopped in on the way back into the city. This place is huge and TVs are everywhere, which is good because my boyfriend wanted to catch some football games. Overall, the customer service was OK, but my boyfriend had to continuously ask for refills . We ordered the loaded nachos with chicken and hot wings. The food was blah.... The nachos were drenched in cheese and the wings were probably the best of the two as they came out piping hot. All in all nothing was really memorable.

    (2)

  • Jason M.

    During the winter this place isn't that popping. Not really busy, servers look bored, food was pretty decent size and prices weren't extremely high. I will update this review this summer.

    (4)

  • Alma C.

    The servers have always been friendly and the space is clean for the high volume of people that come here, but the food is pretty forgettable and sometimes bad, I have a feeling they actively recruit space cadets for bartenders and the overall vibe seems to be an odd mishmash of Jersey Shore meets People of Walmart. In other words, this place excels as a mildly amusing after work Happy Hour watering hole for people watching.

    (2)

  • Eva M.

    The song says no cover charge, come as you are. Yet there is a cover charge here and they deny entry to certain people. Nope nope nope. Not cool.

    (1)

  • George P.

    Management is terrible. They do not know how to run this place and they could care less. It's way too crowded for what they have to offer, which is not much. The bartenders and waitress's are over worked. Hire more people.

    (2)

  • M.Ellen P.

    This was my first trip to the Rosemont "entertainment area". The parking garage is weirdly laid out. The roads around the restaurants were odd, as well. Whoever designed the traffic pattern must have hit too many bars him/herself.... The restaurant: large. Almost cavernous. The place was nearly empty. When the hostess led us to a table we asked if we could have a booth instead. She was a little put-off that she would have to notify the servers of the change - as noted - the place was empty. Music very loud - but what was I expecting going to a bar? Right? Our booth seemed nasty. The upholstery was ripped. The table looked like it hadn't been cleaned in a while. Our server was young and perky. When we asked for a recommendation she recited over half the menu. The food was good. I think it was fairly priced for the quality/portions The women's room was pretty bad. Obviously, TK's does not do a restroom check on a regular basis. Would I return? No. The food was decent but getting in to the complex was nerve wracking. The cleanliness in the restaurant had much to be desired. There is no excuse for a "pricier" restaurant to be dirty. PS. Didn't like the server outfits for the women. Shorts too short, too much belly with the tank tops. The men were all dressed in polo shirts and long pants. Not expecting Brooks Brothers classic but short shorts and bellies just doesn't do it for me. Enough said. First trip - last trip for me.

    (2)

  • Jolynn K.

    Had lunch here recently and the ribs were delicious and beer in a Masson jar was cold and delicious. Our server Shelly was so cute, funny and knowledgeable. Will definitely be back.

    (5)

  • Colleen W.

    I was looking forward to trying this place & came away so disappointed. The service is terrible!! We waited what seemed like forever for our food only to have the wings come ice cold. The southwest chicken salad was good but grossly overpriced. For $13.25 I assumed it would be a big salad when in fact it looked like a smaller portion salad that you sometimes see on a menu. I think Toby Keith would be embarrassed if he actually cared what was being attached to his name. Won't be going back!!

    (1)

  • Alyssa W.

    Went here for a Blackhawks road watch party, worse bar that's ever hosted one of these events. It's a do or die game in the play offs and they put the NBA finals on half the TV's. The service was so slow I went up to the bar to get drinks because our server was never around. When I asked what the drink specials were the waiter replied with, "oh we don't have our normal specials because we are hosting this big event." Road watch parties ALWAYS have specials. On the bars Facebook they posted, "All TVS and audio tuned to the game and DRINK SPECIALS." I hope the Blackhawks NEVER set up another road watch here. Update to the bars response: Servers should be better informed then unless they are just trying to make a quick buck. Yes it was very loud which was great I'll give you that but don't lie about your TVS, not cool.

    (1)

  • Jessica B.

    Love country music and Toby Keith, so had to finally check out this place. The bar is huge!! One of the longest bars I've ever seen. I was worried about the food based on reviews I read on here. But I ordered a bacon cheeseburger and it was amazing! I also got the side of sweet tatar tots. They were so good! They are made from sweet potatos and are covered in cinnamon. I also had two yummy drinks. The service wasn't that great. Our waitress came by very little and was pretty short when she did stop by. Is a loud environment. Felt at times like we were yelling at eachother trying to talk. Also felt too old for the crowd. I was there with two other girlfriends. Felt like the crowd was more of a younger, 20's crowd. We weren't there too late maybe 7-9pm or so on a Friday. But already felt like was a lot of youngins ;) We also saw a couple making out at the bar for quite sometime. And maybe around 8pm or so they had a bathroom attendant in the ladies restroom. My friends and I were commenting how we hate that. I said reminded me of my club days. Unless you have hairspray, mints and perfume I don't need your service and then just feel awkward cause I don't have cash on me to give. If we're at a club, you always have your purse with you and it's sort of customary for a bathroom attendant to be there so you're prepared to give a tip. However, this is a country bar! Not a club and there weren't any toiletries or items being offered. I had no clue there would be an attendant. So then you just feel rude for not having cash with you. Not sure I would ever go back. Isn't really my scene anymore.

    (2)

  • Gabby S.

    I will probably never go back to Toby Keith's after last night. I'm from around the area and will sometimes meet there with friends for a drink. Last night we wanted to meet and decided to go there when it was quite busy. We waited patiently in line and as we all got carded at the door the bouncer took my one friend's ID and decided to confiscate it on the grounds that it was a fake. They decided to do this after she had answered a question about her weight and height wrong (she actually just had a baby). Not to mention, everyone in our group was about 25-26 years old. After they took her ID they never even handed over the card to the police as they should have if they truly believed it was a fake. We had to hunt down an auxiliary rosemont police officer to tell him the situation and retrieve the identification for us. Which they did. After they called the card in to ensure its authenticity. I've never written a bad review on yelp because I believe it is a great way to give praise when praise is due but I truly believe that he quality of management at Toby Keith's is sub par to anything I've ever experienced in my life. Needless to say they have lost a lot of business and I will not recommend this place to anyone I know. This is unfortunate because I used to enjoy coming here. Very disappointing.

    (1)

  • Emily S.

    I've been here a number of times and have mixed emotions. The live country music makes it a great time because it's hard to find that out in the suburbs but the last two times I've been there at night, a couple fights have broken out. What is this??! It was kind of scary. We're in Rosemont people, come on get it together. The bouncers quickly got in there but were also pretty aggressive. Most recently, I went there for dinner with three girlfriends because one of them was in charge of picking the restaurant. The food was hardly even mediocre and the service was HORRIBLE. It was so bad that we all collectively decided to tip 15% (I can honestly say I've never tipped under 20% for as long as I can remember). That's how bad it was. Slow, orders wrong, food didn't all come out at once, salad lacked any flavor and was just a pile of greens, and just poor service overall.

    (1)

  • Danielle A.

    Every month or two I end up at this place because a friend wants to go to Rosemont, subsequently leading me back here. It's over-priced and the service has never been better than OK. If they don't have live music they're more than likely playing something from the top 40 list. Drinks are extremely over priced and the ambiance is less than desirable. Get there before 10 to skip the $5 cover charge, otherwise I'd suggest skipping this scene entirely.

    (2)

  • Anthony M.

    Was just recently here for a Blackhawks game worst service I've ever had in my life. We had to grab a side table and apparently if you get a side table even though you are inside the establishment you do not get any service. We had to go up to the jam packed bar to order our own drinks when I asked for a food menu they said if we do not have a table or not sitting at the bar they will not serve us food what kind of restaurant denies you food RIDICULOUS. When the Hawks game was done we finally got a table we were seated and received no service not even a look for 40 minutes the table behind us was seated after us and got service first because they were so angry they threw their menus on the floor. Still no excuse for us to be ignored so we finally had enough and walked out. Had a nice time at park tavern will never step foot in this restaurant again.

    (1)

  • Kirsten H.

    Well, it's one of few country spots that I know of around the Chicago area (especially toward the northern suburbs), so I guess it gets some sort of points for that. They think they are pretty awesome, but having lived in Nashville for 6 years, can assure you it's not. It was a Saturday night, but the place was strangely empty and full when we got there--lots of empty space, but no tables or anywhere to sit. When the band finally started (not until around 9:30, which I think is pretty late...if you're billing yourself as a country bar, wouldn't you have live music all night, especially on a Saturday?) things finally did get cranked up. The band was good and played a good mix, but it was a pretty weird setup. One end of the building is more of the concert space but the rest of the building is more of a restaurant setup, but it's kind of odd that they almost feel like 2 separate spaces. Would I be back if I had a hankering for some live country music? Perhaps, but it wouldn't be my first choice.

    (2)

  • Jay B.

    We actually had a pretty good time inside for New Years. The $7 32 oz beers are a pretty good deal for Chicago, and the band was great. Getting into the place was terrible though. They had prebought tickets, but the line for buying the tickets onsite was much shorter. So, if you wanted to go in a quicker line you actually had to double buy your tickets if you prebought. Not only that but they had zero communication over which line was which. We went to the shorter line only to get all the way to the door and be turned around. Going further, I don't see how a place that big only has two people checking IDs at the door? It's bad for business and it's extremely irritating. Almost amateurish. I will probably never go back because of that outside experience.

    (1)

  • Kristy B.

    Let me preface this review by saying that I have never been to a country bar before Toby Keith's. Although I lived in Indiana for most of my life, country bars just weren't my style. Needless to say, I was quite out of my element when my friend suggested we go there. We had been bar hopping that evening and she told me she really liked this place. I caved and we ended up here. After waiting about 10 minutes in line and paying our $5 cover, we were off. I was quickly taken aback by how huge this place was. We walked in at around 10:30 on a Friday night, so the place was in full swing. There was a really good mix of people there, which I liked. What a stark contrast from some other bars we were at that night... Anyway, there was a live band there playing a good mix of Country classics, Top 40 hits and classic Rock. The band was very good and the lead vocalist was pretty amazing. I'm not sure who they were, but they definitely made the $5 cover worth it. There was a dancing floor in front of the stage where lots of couples gathered. The bar itself was just massive. The bartenders were quick and didn't have an attitude, so that was a plus. Drinks were a bit pricey from what I could remember, but not horrible. Another plus is that their bathrooms were huge, so there was never a wait for a stall. Girls have small bladders, so bathrooms in bars are important. Especially clean ones. There is also an upstairs area that had seating as well. The only thing that bursted my bubble is that the kitchen closes early (not sure if they close at 10 or 11pm). I tried ordering food and they said that the kitchen was already closed. Bummer! I can definitely see myself coming back here, though. Their food choices seem pretty decent and I'd love to see another band perform here. Heck, maybe I'll even dance next time.

    (4)

  • Kristine N.

    Long long line at 10pm on a Saturday night. Thankfully the birthday girl's husband pulled some strings (I'm guessing $$$) and got a group of ten in without waiting. Just a tip of some if you don't want to wait in line. Huge venue, cool center bar, stage and dance floor on one side, awesome band, great music. Didn't eat here but the drink prices are typical of any bar. We were sitting in a booth and probably saw a cocktail waitress once. We had to keep getting our drinks from the bar. Annoying. Fun atmosphere if you like country music though.

    (4)

  • Tiffany T.

    This place is amazing! Hands down. I have not had 1 bad meal here and the entertainment is awesome! One of my favorite places in Chicago! Get their nachos with pulled pork!

    (5)

  • Jennifer K.

    When i heard this place was going up i was really excited bc i went to the one in Vegas which i think was smaller then this one but it focused more on Toby himself and country music ... True country music fans but this one is more like a money making club. The food is really good i will say! The mac n cheese is my favorite but ... They charge for WATER, yes water?!? I was standing next to a girl who was with this huge party and they were gonna charge her for water, they had to have spent at least $300.00 with all the drinking they did too. The stage and dance area is very nice and big with lots of seating around it. Once we were going to go JUST for dinner at 8:00 and they tried charging us, nope turned around and went next door. I just went last week with three of my friends. We put our name in after the three girls at the front were done playing with their hair and payed attention to us. She said 30 min wait and we said we will be right over on the side, she asked for one of our phone numbers and a text will come. We were the only ones waiting and said again, we will be right here but whatev. Sure enough we got the text , so why one of the now four girls who were starring off into space couldnt have just said, your table is ready is beyond me. We got our drinks and my friend spilled her ice tea all over , the guy who cleaned it up couldnt have been sweeter, he was making us laugh and we apologized over and over and he kept saying it was his pleasure , it happens all the time, no biggie. He got us new silver wear and our waitress brought over another drink. My other friend ordered the Cobb salad with shrimp , she read it wrong, she thought it said add shrimp for $1.50. It started to get busier so our waitress wasnt coming around too much so when our food came out she noticed the Cobb was missing avocado , onion , and egg . She waited a while but our waitress was MIA so she ate it as is, not happy but as is! When the bill came she charged $6.99 for 6 shrimp ?!?!? I almost hit the floor , so it came to an $18.00 salad that looked like it came from McDonalds. I believe in good service and good food and if its not received i will say something. I told the waitress and she then said she is new , she would get the manager . By this time a band started so i didnt get her name, but my friend told her that half the toppings to her salad were missing so she shouldnt have to pay full price. I wad floored when the new bill came ... She took off $1.28 ????? Really ???? If i would have ordered avocado on my sandwich i bet it would be at least $1.00-$2.00 up charge . I thought she would take off half at least and i mean at LEAST . So they have very poor customer service and my friend is going to write a letter about the manager . You set yourself up as this huge country music venue then act like it , i bet we would have gotten a better response from a manager at Dennys , very disappointed

    (2)

  • Gisy V.

    I go to Chicago once or twice a year on business trips and I have been to this location twice because it is close to my office. The first time I went the food was great. The second time not so much. I had to return the mac and cheese because it did not have any flavoring or salt. The only good thing the servers are prompt and friendly. However, this place leaves much to be desired. Wouldn't go back again.

    (2)

  • Andrea L.

    I spent the evening here tonight. The music is good and the drinks are fair. I will never come here again and neither should you, here's why: I was sitting at a table close to the exterior windows. From inside the bar I saw 5 bouncers forcibly remove 1 patron from the bar. They grabbed him and tackled him outside the establishment. Outside my friends were smoking and witnessed the patron being removed. One of them recorded the situation on their bell phone and the bouncer grabbed him around the neck and threw his cellular device to the concrete. One bouncer held him while another forced him to delete all photos and video from his phone. These bouncers used excessive force to remove a patron from their establishment and also unnecessary force on innocent bystanders. After watching this disgusting behavior I will never go to this location again. I witnessed the beyond repulsive behavior from the staff at this location. Toby Keith is a jerk and his employees display Similar behavior. Mr Keith should be ashamed he signs these paychecks.

    (1)

  • Ethan C.

    It gives me no pleasure to tell you that this place has some of the worst food I've ever experienced. I met a friend there on a Wednesday night, the place was really understaffed because more than half of the seats in this really large restaurant were open, but we had to wait 20 minutes for a table, and other larger groups just left because they didn't want an even longer wait. What I didn't realize is how lucky those groups were to have left. I seriously doubt Toby Keith would love this Bar & Grill if he ate here. I understand that most chain restaurants serve reheated frozen food, but this was the blandest, driest, most unappetizing food I've ever paid for. I ordered the ribs, which looked meaty and succulent on the menu, but were 3 of the saddest, scrawniest, chewiest little things you could imagine. The corn cob was so dry and obviously microwaved, it seriously tasted like left overs. The servers all wear Hooters Style tank tops and cut off jean shorts, I guess to distract you from how horrible the food is. I will say that all the staff did their best to be attentive and professional. But I just wound up feeling kind of sorry for these gals. I made the mistake of ordering dessert, hoping that could redeem the meal. What I got was a reheated, dry, crunchy brownie. But, really, by that point it was my own fault for sticking around. If you have leftovers in your fridge, do yourself a favor and just reheat those, instead of paying someone else to do it for you.

    (1)

  • Jacqueline H.

    I love this bar! After the journey concert at tinley park was flooded out, we decided to check for somewhere fun to stop at during the drive back to the north suburbs, this place fit what we needed! Big, sexy and sleek building all centered around a HUGE bar, service was quick and friendly, beer is served in a large mason jar! We split the buffalo chicken stuffed potato, it was yummy and more then enough for two to enjoy! We were surprised to see a band take the stage later in the evening, so we were able to dance and see a live concert after all! Had a blast, and I look forward to stoping by again!

    (4)

  • Molly F.

    Ordered the "should've been a cowboy" burger medium rare and it was well done and dry. Two of my friends also had dry burgers.Their fries, however, are really good.

    (2)

  • Jennifer G.

    Average bar food, be careful who makes your drink. I asked for an old fashioned first one was perfect (sat at the bar ) the second ( table service ) was disgusting. Brought it back to the girl that made the first one she agreed and made me another. Band was good, nice dancing atmosphere. Lots of bouncers in this place though.

    (3)

  • Steve L.

    I was here to listen to a local band play. Unless you really want to see and listen to a local group I would skip this place. It's nothing very special. Stage and dance floor are huge, almost making the room to difficult to achieve a great sound. Menu is overpriced and food is just okay. I only had some apps, and they were average. The beer was cold and our service was great. Valerie (I think) always showed up just at the right time. Overall though, just an average place.

    (3)

  • Addison L.

    Been here twice. Once last Sunday and today. Obviously last Sunday they were slow and hospitable. However, today is quite a different story... I will never patron Toby Keith's Bar again.

    (2)

  • J T.

    This is now the second time I've been here. This time it was for a friends birthday. Must say, our server was great! She was running around like crazy, working her but off. She even let us do separate checks, which was great. There was a live band this night and it was a lot of fun! The only down fall is, the food menu isn't all that great. They need to change it up periodically. Not much of a selection at all. But with this being said, this is a great place to party and a great place to hang with friends!

    (4)

  • LaTanya L.

    Average food no real niche... thought it was down home but nothing stand out. Great space especially for game watching

    (3)

  • Natalie M.

    6 of us went in on a Sunday night........place was dead. We wanted to sit at a table instead of the bar so we could talk more comfortable. We sat ourselves, waiter comes up and rudely asks us to move. So we left. Went to Adobe Gillas. And our Bill was $ 214.00. His loss.

    (2)

  • Nadia N.

    Got chicken nachos there and were horrible hardly no chicken all I ate was literally stale chips with nasty white watery cheese. But I must say our bartender Jordan was so nice!!! And he asked me how was the nachos I told him the truth and he appreciated it and gave me a shot. I mean wasn't his fault but I don't think I will ever go back here to try n e of their food again! Also I went in a Sunday around 3 and it was packed at all made us wait 15 minutes so that's why we decided to just sit at the bar!

    (3)

  • Matt D.

    Good beer! Big mason jars! But apparently someone messed up the food delivery. Only appetizers available. Seems like Toby needs to buy me a couple drinks for the hassle HA!

    (3)

  • mike e.

    We came here on a Wednesday for some drinks and apps. Not crowded. Our orange haired waitress was possibly the worst waitress I've ever seen. At one random visit (it seemed like her table visits were random) she took the drink orders for half of our table and then wandered off, not even aware that there were other people at this table. All 4 of us... She seemed more concerned about making sure everyone could see her tattoos, which were hideous. Come on manager of the restaurant - can't you do a little better?? We couldn't stop laughing, so at least there was the entertainment factor.

    (2)

  • Rod D.

    Get the mashed sweet potato tots! So yummy! Do NOT FORGOT to sign up for the Toby Keith's VIP club. On your birthday, and only on your birthday, they give you a steak dinner of choice, two sides of choice as well as a dessert ALL FOR FREE!!! The service was great the last time my wife and I went which leads me to give this place 4 stars. DO NOT get the mac and cheese. It is horrible

    (4)

  • Jan E.

    Very slow service at the bar on a not-so-busy night while waiting for lost luggage at O'Hare. Not a great beer menu. (eg Bud Light) and your basic burger menu. I didn't realize until halfway through dinner that all the women working there wore tight tanks & boots. Really. "Freedom fries" on the menu along with "Freedom (onion) Rings" which is actually cute. But the ambiance - in trying to be "American" -felt a bit cheap.

    (2)

  • Sue D.

    Such a disappointment! I will not be going back or recommend this place! You can take your red solo cup and shove it! We went for an early lunch 3pm on Saturday (valentine day). The place was empty except for the bar. We were told 45 minutes for a table! We couldn't understand why the long wait with so many empty tables. We walked to the back of the restaurant near the stage. No one came to take our drink order. My husband went to the bar . As he came back the group next to us angrily said they were tired of waiting to be seated and left! We stuck it out! I felt like an idiot. We should've left. After 40 min. We were seated. We sat there another 15 minutes before I got up to look for a waitress. Again I want to stress***empty tables and customers waiting 45 -60 minutes! The waitresses had to clean the tables, wait tables and set tables and had a long walk to the kitchen to get the food. Hire some busboys!! My brisket sandwich was 1 piece of bread cut in half. I had enough dry tough brisket for 3 sandwiches! I asked for another piece of bread. To wrap it up. .mismanaged place.

    (1)

  • Ashley K.

    Wow! Second time I sat in this place and waited for a server for 20 min. Only difference is, this time I left! What a snotty and arrogant staff. Went to adobe instead upstairs. Got served right away, ate good food. Do that instead.

    (1)

  • Jenni S.

    Is it possible to give no stars? If it was, I would. Our party of four visited Toby's with pretty high hopes. I personally have been pretty excited for this place to open ever since I heard rumors that it was coming a couple years ago. Our 2 friends arrived at 7:15 PM & my husband and myself arrived just a couple minutes later. They weren't given the typical buzzer but a number. Thought that was a bit strange but, hey, figured they were the experts so we went along. My gal pal & I visited the ladies room & found it needed a bit of help but for the most part, it was clean. Back out in the main portion if the bar, it seemed empty. We attributed this to being a weeknight & figured it was built mostly for bar patrons/standing/socialization. There's really not a lot of decor at all - there's a big guitar over the bar & some cheesy TK posters by the booths but nothing that really stood out or actually gave this place a real country feel. We were shown to our table by the hostess who was mostly shyish & scurried back to her post near the entrance. We were then left to our own (hungry) devices for about 15 minutes. Several waitresses sauntered past us but no one even asked us if we would like drinks. It was at that point our friend got up & requested to speak with the manager. Now I'm not one to complain so I felt a bit mortified because I thought it wasn't that huge of a deal. Little did I realize that would be a precursor to our evening ahead. The manager came to our table & offered us appetizers or cocktails as an olive branch. Having a pregnant lady at our table we opted for fried mozzarella sticks & pickle spears as our gratis. One would think that our order would have been taken at this time... Another half-eternity passed & we had our drinks & appetizers. After chewing for a long time (we almost left), he was back with pad & pen. Our order was taken; 2 Chicken wraps & 2 Cowboy burgers. 20 minutes later my friend pointed out that the manager looked at us from across the cavernous space with a dumbfounded "oh crap I forgot something extremely vital" expression. He then began furiously tapping on the screen - presumably our order of 4 entrees (see above). Then we wait some more. (insert ambient jeopardy music here). The whole time we wait, two large parties are being waited on & the imitation cowgirls are all over them with a flourish of ranch dressing, cheap hair extensions & lip gloss -no lack of service there!!! We finally get food plunked in front of us by a food runner and half of it was wrong. Instead of Chicken wraps, our friends were served Turkey. When we politely informed the runner it was incorrect, he promptly took it back. The manager then returned & told my friends THEY told HIM it was wrong in a cheesy joking manner. UGH! About three minutes later, the correct entrees were in front if my friends. Fifteen minutes later, a cowgirl plunks a check down in front of us. The two incorrect entrees were comped, as well as the appetizers. Our bill was still $60. We asked to split the check into two and it must have taken another 10 or so minutes. The fact that we were charged for even a soft drink is appalling. What's worse, I didn't want to be rude and speak up. I should have. The food was so mediocre and by the time if came, I wasn't even all that interested. I ate not even half of it - the outright awful service experience soured it all. We all agreed to never, ever return...well, unless we are in Vegas. Sorry to be so brutal but I had to return the favor.

    (1)

  • Mark F.

    Toby Keith may love his bar but I sure didn't. The short version: this barn-sized restaurant was incredibly slow and had poorly-seasoned food. With the amount of restaurants in this new strip, I'd highly recommend adventuring somewhere else first. The longer version: Came in around 530 and we did take our time ordering our dinner. Most of the disappointment came after our meal order was placed. The food took an exceptionally long time to come out of the kitchen. One order was wrong but immediately taken back to be fixed (that wasn't the issue...). But the replacement for the messed up entree didn't arrive until everyone had finished their meal and we reminded our waitress about it. Speaking of which, this poor gal was incredibly nice and very friendly but she seemed to be running from table to table across the restaurant. And if you ever go in - you'll see that table to table can be 5ft to 75ft away. I felt bad for her. My wife's meal included steamed, cold vegetables (they should've been hot) and a baked potato without any toppings (yikes). The one highlight were the sweet potato tots. Those were quite tasty. I don't know...it seemed all glammed up without much to back it up. TGI Fridays has better flavor profiles to their meals and the tables aren't 25ft away from one another so your server isn't out of breath when they come by. The candle on the sundae of mediocrity came with my brother's chocolate cake dessert. It tasted stale and as is if it had sat in the fridge for a long, long time. Overall - great sweet potato tots. Nice waitress. Everything else was slow and underwhelming.

    (2)

  • Mikal F.

    I've been here twice now. The first time I came late and as the designated driver, so I didn't leave a review. I was just there this past weekend and was not impressed. The two stars is because the place was big and their food was decent. I was not impressed with the prices or water down drinks, but I expected it. I also didn't care for the busboys lack of information. I asked them to bring over forgotten items and they said "ask the waitress". If they're bringing our food why can't they bring stuff they forgo (side orders, dipping sauces). Also, I had to ask 4 people to turn on the Blackhawks game. Almost every TV was filled with the Notre Dame game. I didn't think changing one TV for a table would be such a fuss. I asked slightly before the game and was told once it starts someone will put it on. I am okay with that. Then it started and nothing. I asked the guy again and he said once the game starts he will. I told him the game has already started and a goal was scored. He again ignores my request. The bus boys said I have to ask someone else and finally I found someone willing to change one of the TVs by us. I just found the customer service to be very rude and unhelpful. For the money you spend there I expected better service.

    (2)

  • Kim D.

    Worst meal ever. The pulled chicken was dry and hard. I ordered the baked beans as a side, it was more like bean soup, 8 beans in the bowl. Yes, I counted. The macaroni and cheese was watery. The waitress acted like she really didn't care and didn't want to be here. This was the second time I was here, the first time was just as bad. Will not be back.

    (1)

  • Rafal P.

    Came in craving nachos so that's what we got with pulled chicken. What an epic disappointment. Lacking in ingredients hardly any tomatoes, chicken, cheese, beans. My gf and I had like 3 good chips with all the toppings n then it was just chips. Very sad. But the red bull frog drink was very good. We sat by the bar and out bartender Jordan was pro the best bartender I ever had. He knew his drinks and was very kind and accommodating. He asked how the nachos were and I told him lacking ingredients n to many chips he felt bad and offered us shots. That's my kinda guy. He gets 5stars.

    (3)

  • Andrew A.

    We headed across the border to TK's place for a friend's birthday celebration. It is about an hour away from the south side of Milwaukee. If you are not familiar with the area, it is a little difficult to get to from I-294. There is only parking in the parking garage. Cost of parking is $13 but if you get it validated at one of the restaurant/bars, it is FREE. TK's place is in the same courtyard as Zanies, Hofbrauhaus, Five Roses, Kings Lanes & Lounge, Adobe Gila's Margarita Fajita Cantina, and Park Tavern. I think in order for you to like TK's place, you have to at least like Country Music. If that type of music sounds like nails on a chalk board, TK is not the place for you because country music is played constantly. The Bar part really saves the Grill. As stated in previous reviews, a lot of empty tables and a lot of people waiting for tables to eat. I could understand a wait for our group of 13 but if you were a group of 5 or less you were still waiting the same time. There is nothing special about the menu and just because it says Toby's name in front of it doesn't mean it is going to be good either. Plus our waitress didn't seem to care about her job. I had asked her to get me another Miller High Life Tall Boy and she informed me that they didn't have those. I said that's funny, I just had one at the bar while we waited for the table. And the service just went down hill from there. I tried to order the wings naked (because I hate breading on my wings & it was an option on the menu) but were told they don't do that any more because it took longer to cook. I questioned her again and said you know what naked wings are right? She said sure and repeated her answer. I said fine, I'll try them anyway. Guess what when they delivered our food 50 minutes later, the wings were naked. Not only were they naked but they were not hot but warm and the ranch dressing was warm...sadly when the celery is the best part of a wing order. I can't speak for anyone else's meal in the party but I didn't see any cleaned plates. The total bill for 13 people was like $218.00 but I felt like we got $20 worth of service and food. Now the Bar and live music is what the patrons really come for. The main bar is huge and has flat screen all around it. The TVs on the walls are pretty useless because you can barely see what's going on if you wanted to watch a game because they are high on the wall. There are also 2 auxiliary on each side of the dance floor entrances. Now I have no idea what mixed drinks cost but beers were only $3 (including the tall boys). The live music was good too and the dance floor was filled - 21 year old birthday parties, ladies only night groups, bachelorette parties, and guy creepers groups on the outer edge. Go somewhere else for food. Go to TK's for the bar, atmosphere, and live country music. Toby if you read this maybe you can write a song about it...

    (2)

  • Joanna B.

    I will never be back. This bar is such a misunderstanding. We arrived around 10pm, lwe had a large group of people(around 12) at the table. A server never showed up. Not even once. Table next to us had a server and she saw us many times but still decided not to come. We had to get drinks from the bar.... Well the bartender was rude and unpleasant. I have no idea what is the problem in this bar. If you lucky you will get a server.... Or is she picking which table she wants to get? None of us will be back and I will make sure to spread the word. Thanks for the worst experience ever.

    (1)

  • Katelynn K.

    I've never tried the food- beer is pretty overpriced. Live bands are a plus though. That's really the only reason I've been coming back, let's be real.

    (3)

  • Al L.

    Standard bar quality. Service was great, food was good, band was good! No complaints here!

    (4)

  • Caroline M.

    I can't speak for the food, as I just had drinks. I'm not a fan of country music and I was surprised at how little country music was played. It was great! Sure, there were still some songs but there were tons of 90s hits and 00s. The drink prices are a little high (not crazy but more than I like to pay - $11 for a tall beer), but stick to the specials and you'll be fine. Throughout the night, it got progressively louder, to the point that I had to shout to talk to the person next to me. Kind of ridiculous. Maybe the tables outside would've been nicer, I'm not sure because the music could be heard loudly from outside. On Saturday nights there's a $5 cover. Overall, I would return if my friends absolutely wouldn't go anywhere else. Though I prefer a spot with better conversation space.

    (3)

  • Robert P.

    Cute waitresses Terrible service though. Ordered fried bar food. Took at least 1 1/2 hour to get. Was there for a birthday party and some people in our group had children and couldn't wait around and had to leave. They told management and left. Management had no clue how to handle the situation correctly. I'm in the service industry and let me repeat: Management had no clue how to handle situation. We had 15 people in our group who had either paid their bill or were about to but they called the police on the poor couple there who left with their hungry children. Police were even confused but asked us to leave. We went to the German rest. in same area and had an absolute blast! If you go to the entertainment area in Rosemont walk past this place and go the German HB House

    (1)

  • Jay C.

    Been here a couple times previously and had stumbled upon their steak sandwich. Great value and was an awesome tasty sandwich. Unfortunately that is no longer an option as they just updated their menu. It is now a pretty small menu and prices have increased. They also charge to substitute for a different side. Very disappointed and probably won't be back.

    (3)

  • Panda B.

    Par food. Loads of TVs. Good service. Very empty for a Saturday late-lunch crowd. Don't sit across on the right side of the restaurant, across from the front door, because of the glaring sun light. They don't have anything to cover the big ass windows when the sun sets. So you'll be sitting there and holding the menu to your face to block out the sun...

    (3)

  • Taylor M.

    This place has is a huge venue, so they were quite a few people here, but it still seemed empty. I enjoyed what little country music they played, but it seemed like they played more top 40s which disappointed me. I was surprised that they charged a $5 cover when it wasn't even crowded to begin with. I also did not like how sticky the floor was... gross.

    (3)

  • Jim K.

    I have been to two of tk bars and got the same treatment. Rufe and clearly does not want my money. So lucky there are other, better options.

    (1)

  • Moira S.

    Let me start off by saying that this bar looks great and has a great beer selection. It also looks like a fun venue for its live shows. It is clear that someone really put a lot of thought into making it an enjoyable establishment. The restaurant/grill however....wow. It is a real failure from the front door to the service to the food. Like several others have mentioned in their reviews, we were told we had to wait 30 minutes when the place was half empty. When we asked why, we were told it was for the benefit of the kitchen. (Because a kitchen in a restaurant that size needs table seating staggered THAT much when half empty??) We were finally seated and it took some time for the waiter to come find us. Seemed like a nice guy but he took awhile doing everything. I don't know if there was a waitstaff shortage but he seemed stretched. Food: they were out of potatoes. Maybe I should not find this weird but I do! I ordered a burger, my husband ordered bbq chicken, others at our table ordered pulled pork sandwiches and the mahi mahi. I wish I could say the food was mediocre...it was just not good. Everything was overcooked, bland and just seemed of poor quality. I understand that this is a corporate run restaurant and the standards are set in place by someone in the head office. So what I hope is this...the GMs' of the Toby Keith restaurants will lobby their corporate headquarters to raise the standard of quality and practices. They will demand better quality ingredients and recipes so the customers won't leave with a bad taste in their mouths, both literally and figuratively.

    (1)

  • Carly L.

    Drinks were reasonable, unless you get some of the beers that were way overpriced. Atmosphere was decent, but got way too loud. At times, I could barely have a conversation with my friends. Probably won't be returning to this bar.

    (3)

  • Michele G.

    This place is friggin' horrible!!! I celebrated my birthday there last year. I got a table so people could order food and sit down. Our server never came around so we ordered from the bar. Then management said in order to keep the table we have to order from the server. Seriously??? Maybe if your ahole server ever came by I would know that I even had a server!!! Then they move all the seats at like 10:00 to make more floor space. So if you want to sit you have to move away from the bar/dance floor area. Again, seriously???? They also cut you off with no reason given and have overly aggressive security. Also all the staff are stuck up jerks. I honestly refuse to ever go back there ever again!

    (1)

  • James P.

    Since this place has opened it was always fun. But as of late going downhill. Today went for lunch with my 3 kids at 2 pm and was told 25 min wait Wichita usually not a big deal but looked around and it was empty maybe 30 people 1 of the 4 hostesses sitting doing nothing said kitchen is slow so can't sit anyone. I said give us one of many empty tables and I'll order a beer and kids can get a drink they are teenagers. Said no if you don't like the wait go somewhere else I say I will not eat there again but I have 150 in gift certs. The girls up front should get a clue. Not to mention upkeep is not so good as wallpaper hanging off big guitar over bar

    (2)

  • Kim O.

    TOBY KEITH SHOULD BE EMBARRASSED BY THIS PLACE! I bet he doesn't even eat here! This place is disgusting!! People giving this more than 1 star probably eat horse shit for dinner and like it. I was catching a flight back to Seattle so I wanted to get a bite to eat with friends before heading back. I ordered a steak thinking a cheap $22 steak sounded good, especially since its from a country type restaurant, it has to be good right? NO. I wish I would have taken a picture of it. It was gray! You know that look when beef is old. It has a rainbow like oily shine on the gray colored meat. They apparently tried to cover it up with grill marks. I can't believe they tried to serve that but I guess they don't care about the health of their customers. Not to mention it was the thinnest NY strip I've ever seen. Our waitress got our order wrong on top of it; you know doing the whole "oh my mistake you got a full rack instead of a 1/2 rack of ribs, I must have put it in the computer wrong, is that okay line. Does my friend look like she is going to eat a full rack of ribs!! My friend ordered the bland chicken tortilla soup and before my friend could take a bite the waitress gave a weird look and said that if its not hot enough she can bring it back and warm it up... why would she even bring it out to us in the first place if she didn't think it was up to temperature... equaling again, what is going on in that disgusting kitchen of theirs. I can't believe I paid a $70 bill. I WANT MY MONEY BACK. All I can say is I'm lucky I didn't get food poisoning before my flight back across the country.

    (1)

  • Alicia K.

    Although it can tend to get VERY crowded, it does not take too long to get a drink due to the amount of places/bars you can go up to to order drinks. Dancing. Cover sucks, but other than that, the music and atmosphere is great! Party scene on Friday and Saturday nights are the BEST!

    (4)

  • Eric C.

    This bar was pretty much standard when it comes to bars. Very loud and kind of dirty floors, but what do you expect, it is a bar after all. Good music to choose from and beer as well. Overall, I would go back, but not all the time.

    (3)

  • Sarah S.

    Nice venue for an after work mixer, because there is a lot of private room space, but the food is just so-so.

    (3)

  • Andrew L.

    I've had mixed experiences with Mr. Keith. The most recent was for my cousin's 21st birthday party. All of my trips have been on the weekend which is peak drinking season for a country bar. I should also mention I'm not a huge fan of country music. That said, it is a fun environment and alternative to going to the city. But the drinks aren't any cheaper than in the city, and while they have more bartenders than you can shake a honey-laden stick at, it takes a while to get a drink. Your best bet is to flag down a waitress instead of waiting at the bar. I had their pulled pork nachos one time--definitely worth getting if you are hungry and have a big crowd. They are massive. When I went, I was told their credit card machine was down. Luckily I had cash. Another issue was the bartender took the cash for my drinks, then took another guy's drink order. She went to put my money in the register and get the guy his beers, but she didn't return with my change. I dont think it was on purpose, and respect her effort to be efficient. She looked around for my change for a while, then asked me if I was sure she didn't give it to me. Ultimately she gave me the correct change. There were also 2 fights the night I was there. The bouncers are super fast to react and diffuse situations should they arise. Why does country make people so angry? Fun place. Live music. Good nachos. Pretty people. What more do you want from a bar?

    (3)

  • Doug R.

    I'm not a country music fan, so I only come here for the cute girls, of which there are plenty. Problem is, after an hr or so, I have to get out bc the music becomes unbearable. The beer is good and reasonably priced. I usually head over to Park Tavern for the after party.

    (2)

  • Marvin M.

    The wait was to be 40 mins. 1-1/2 hours later the staff is still telling people the wait is 40-50 mins. They have no idea. Ordered lunch at the bar and waited 1-1:2 for a burger. Many tables open. Just a joke.

    (1)

  • James R.

    Ordered the nachos everyone had in the picture and the meat and cheese came out cold....out of the fridge, really? Got the check and ate somewhere else.

    (1)

  • Paula T.

    Toby, if you read these reviews please change some things up...I would hate these reviews (and mine) to be associated with such a great person as yourself. It is very disappointing. Went twice, both before the Garth Brooks concerts. On 9/6/2014 the service was mediocre and, most of the time, I felt like we annoyed our waitress but loved the look and atmosphere. I've read reviews about the food taking a long time, not being good and coming out warm to cold and yes that is true. It took a long time to get our food. Not sure exactly how long but the food did not 'look' appetizing. I had the chicken fingers and, even though they looked like they came out of a frozen box, they were 'OK' - edible. My friend had a cheeseburger and she barely ate 1/4 of it...it was too dry. My sister had a salad with avacado and some other things, she loved it. I'm not sure what the other girls ate or they like it. On 9/12/2014 returned to start off our pre-game for the 2nd show. I was told it was a 45 minute wait...luckily it was only 20 or 30 minutes. Got there before my friends and had to sit at a table just around the wall to the entrance/exit. A sign on the table said something about 'no food, tables are for waiting until the band plays'...I don't remember exactly what it said but do you now that waitresses passed me more than 20 times before my table was ready and not one of them asked if I wanted something to drink. I wasn't really too annoyed by that because I didn't want to drink too much before the concert anyway. This time our waitress was pretty awesome and I was still loving the look and atmosphere. My friend ordered a drink and hated it. The waitress seemed happy to replace it. She ordered a different drink (Apple Martini) and said it wasn't really good either so the waitress brought her over more 'apple' which for the most part fixed the taste. Ordered our food, took over 45 minutes. Now mind you we told the waitress we had the concert to go to and traffic is bad so we had to be out of there by a certain time. She kept checking on our food and coming to apologize when it wasn't ready. We noticed another table that sat down after us (right next to us and more people) got their food before us. PLUS we ordered off of the express menu, which is designed to get you in and out fast. Finally got our food and my friends burger (same girl with the drinks) was overcooked, my sister did not get her boneless wings (she doesn't eat meat on a bone) and my grilled cheese and bacon sandwich looked like it had fasted for 20 years. My sister spoke to the manager and explained the problems with the food, the time it took, how it was prepared, etc. He wanted to bring her out boneless wings but she had to keep explaining that she doesn't eat meat on a bone and we had no time to wait. By now we were strapped for time as it was. In the end he took off all of the food and one drink. We were happy with that. We explained that we did not think it was the waitresses fault so we wanted her to have the original tip amount. We also explained that the kitchen (staff and planning) was horrible and should be given a complete overhaul. If John Irvine were there with us he would have thrown out our food...and given the kitchen a few words that would not have been nice. A few things that I like about the bar, as mentioned above, is the look and atmosphere. I love the mason jar mugs (64 oz) for the beer and I love that they validate for parking. I haven't been there for any bands but doubt I will go back just because of the service (not the second waitress, she was great) but because of the waitress on our first visit and because of the food experiences on both visits. I will continue to read reviews to see if service and food has gotten any better because I would love to frequent the place to check out the bands. Two things I forgot to mention is that during the first visit, the bar was maybe between 50 - 75% at capacity but most people were drinking beer. The second visit, when I was told there was a 45 mintue wait I did notice that there were more than 10 or 14 tables open with no one at them, not even when I finally got seated. And the bar was below 50% capacity.

    (2)

  • Chris W.

    Service bad. Food expensive, cold, and terrible. They didn't know how to make their menu. I had a potpourri of every salad on the menu when ordering a southwest salad. Big buck hunter was good. Best part was the parking validation. Toby don't play that.

    (2)

  • Ryan H.

    Ordered the appetizer platter which was just ok and definitely where our order should have stopped. Usually a medium rare burger is too wet for me so medium is a willing compromise. Both my wife abd I ordered burgers done medium and both were burned to a crisp dryness. Neither of us finished more than half of our burgers and this went without notice from our waitress. We are 2 of maybe 10 people here around 5pm during the week. I have no need to return and would not recommend to anyone.

    (2)

  • Danielle S.

    For not being a country lover, I had a pretty good time here! I may have even been converted! I would definitely come back, but there are some things I would change. I docked it a few stars for a couple of reasons: 1. One of our bartenders was not very friendly. When I asked her how much a drink was, she just said ok and made it....that didn't answer my question. 2. There was a 2-hour wait for a table. WHAT? Luckily I spotted seats at the bar right when we walked in. 3. There is a cover charge after a certain time ($5). I hate cover charges. 4. They take away your bar stool after 9:30PM. Like basically right from under you. They were nice about it...but I wouldn't prefer it. Otherwise, everyone else who worked there was very nice, and we had multiple people wait on us. They have a pretty good menu with burgers and other bar foods. We ordered the wings, a burger, and the fried mac and cheese. Everything was very good. They have a huge dance floor, and although there were a lot of people there, I didn't feel claustrophobic. The live band was great - that's what probably made the evening. I like how this place has high ceilings and lots of room to walk. I hate it when bars get overly crowded and you feel like sardines. The bathrooms were also clean...which is always nice.

    (3)

  • M. O.

    Walked out of this place after sitting at the bar for almost 10 mins without service.

    (1)

  • Nicolette N.

    Worse food ever! Not only did we wait 45 mins for a party of 3, all had minimal food on our plates. Never again...

    (2)

  • Britt C.

    This was our last stop for the evening....before Denny's of course. It was pretty much "club music time", the performers were just finishing up. I totally had fun dancing around here, good music for me. I've heard it's super packed but we didn't have to wait in a line, maybe we went late enough to miss it. Huge bar and a pretty big dance floor. Definitely worth popping in to check it out if you're at the park...

    (3)

  • Vince V.

    Loud. This place is loud and large. Big. The crowd builds up like Woodfield Mall on Black Friday. Country isn't on my top five list for music but it doesn't bother me either. The live band was doing a fine job getting the dance floor moving. The staff was hustling trying to keep up with the customers. It was hard to maintain any conversation because I got tired of yelling over the volume. Overall this was still a more laid back suburban crowd chilling with friends over beverages in mason jars. I even found myself singing along to a Garth Brooks cover. Scary.

    (4)

  • Stefan D.

    Welcome to Rosemont, the Hooters of country music! So disclaimer: I haven't tried the food here, I've only been here twice on weekends to experience the bar/club/music venue aspect of the restaurant. Maybe they have delicious fried Twinkies that'll pump the rating up to 4 (but I severely doubt it). Anyway, without further ado: 1) There was precious little that was 'country' about this bar. The band was playing mainly poppy country (think Taylor Swift) with maybe one real country song played an hour. The musicians weren't bad but they certainly weren't exciting and seemed to be catering to an audience that only knows songs written in the last 3 or 4 years or those that think Tom Petty's "Free-Fallin'" is somehow a country song (it's not). 2) The waitresses are dressed very much in the Hooters school of fashion. Think short shorts and tight shirts which are all way too small for them. I guess that's considered sexy in some circles though. 3) I don't think this place knows what it wants to be exactly because the 2nd floor and the large balcony (which is really nice and spacious) have a DJ that plays exclusively top 40s. The whole upstairs space looks like someone started building an ultra lounge, gave up midway, and got saddled with a 2nd rate would-be-club. Again, why is that at Toby Keith's bar? I'm guessing because they know that drunk suburbanites and especially bachelorette parties like 'shaking their thang' after drinking disgusting tequila shots. 4) The place is just not welcoming. They remove all the barstools at 10 pm to make more space at the bar (because this place secretly wants to be a nightclub) but really, when you're going a country bar, you wanna be able to sit by the bar and hit back a beer or two. 5) The drinks luckily aren't overpriced. I think 2 tequila sunrises were only 10 and 2 Jack and Cokes about 15. Certainly not outrageous. Badly mixed? Yes. But that's what me and my friends got for trying to get anything other than beer here. And the beers are about 5 or so for a pint. Maybe (well, absolutely) more than a Miller is worth but it's normal weekend bar mark-up.

    (2)

  • Ashley G.

    I took my mother here for her birthday and my mother-in-law for her birthday. We had an excellent time on both of our visits. We went for an early dinner with my mother-in-law prior to taking in a comedy show at Zanies next door. The service was a little slow. The drinks were fun and delicious as to be expected. The veggie burger was fantastic, and the rest of the crew was not disappointed. My second trip was a late trip to see the band and enjoy drinks with my mother. The band was excellent! They had a lot of great country covers as well as a few of their own originals. The service was way more efficient and quick this time! The drinks continue to be awesome. You must try a Whiskey Girl!

    (4)

  • Jennifer Y.

    I just went to Toby Keith's yesterday and I had a really great time! PROS: -Huge space, plenty of open seating and room to stand, also had a stage and dancefloor -bar was also huge and in the shape of a guitar -Live band that sounded great! They were playing a lot of popular mainstream country songs (as to be expected). When the band wasn't playing, they had other music playing aside from country. -clean -attentive staff CONS: -they had a cover charge to get in the bar -it looked like there were many underage people at the bar which was uncomfortable -one of our friends is allergic to gluten and they don't have many gluten-free options aside from a few ciders (angry orchard, redd's)

    (4)

  • Brett F.

    Man, oh man, this place is massive. It's like you could fit Billy, Bob, Joe, Billy Bob, Billy Joe and Billy Bob Joe all in here at the same time. And then probably their mama, their mama's mama, her friends, cousins and her cousin's friend, too. Yep-a-roo, Buckaroos, as big as the lone star state itself, TKILTBAG sits as a glistening, neon, come-one-come-all country beacon amongst the Rosemont skyline. With a huge guitar-shaped bar a leather couch clad "lounge" a sit-down restaurant a live-performance stage and dance floor an outdoor deck and the booty-shorts-cowboy-boot-wearin' server cuties to match... it's Chicago gone Chattanooga and then some. If you don't like country music, then TKILTBAG likely ain't for you. But that's just stating the obvious, isn't it? With Toby, Dierks, Tim and Miranda crooning away in the background, it's impossible to ignore the inevitable twang found in more than just the buffalo wangs. And speaking of the menu, it's surprisingly void of the Southern favorites one might expect to find. Think selections that look more like traditional bar favorites: quesadillas, burgers, cobb salads, sandwiches and the like and you'll be a bit more spot on. It's generic eats to say the least, but that's quite alright when the ice-cold beer comes in mason jars bigger than my head. See pic. Service was to be expected from a staff wearing little more than daisy dukes and halters bras. Calibrate expectations and mandatory ogling accordingly. Live performance nights might be a hoot-n-holler, but basic evenings here are a bit lackluster. Without the necessary crowd to fill such a hefty space, TKILTBAG often has less patrons than it's lengthy acronym.

    (3)

  • Rosanna L.

    Country music really isn't my thang. I love Lady A and Carrie Underwood, but once we get into the hardcore wangy tangy country, I'll have to pass. Toby Keith is the place for country music lovers. Beer in mason jars and line dancing, what more can you ask for? I've enjoyed the few times I've been here, never voluntarily offering this place, but when you're friends with people that enjoy country music you're kind of stuck. They charge a cover on the weekends (only time I've been), not cool. This place is massive and never jammed pack to the point you can't move, which I'm grateful for. It's spacious and there's room in front of the stage for line dancing. Everyone seems to have a great time whenever we're there. I don't love you Toby Keith's Bar, but you're not too bad.

    (3)

  • Megan F.

    From a bar perspective, it was a fun vibe. As honky-Tonk as any Chicago bar could possibly be. Music stage looked fun, but the act didn't start until well after my mother's bed time. I'll have to get her a sitter and go back. As a restaurant, Toby Keith should be ashamed that this place is associated with his name. The service was incredibly slow. It took at least 40 minutes to be served food after it was ordered and it all came out room temperature. I ordered the pulled pork and it was incredibly bland and had to ask the server to bring out BBQ sauce as it wasn't served with any (she brought out only a small little dish of it). My sister ordered the brisket and she said it was cold, chewy and flavorless. She also ordered Mac and cheese as a side and there was no cheese in the dish! False advertisement! Just call it noodles lightly dusted with cheap Parmesan cheese. The only saving grace was that when my sister sent her plate back, the server didn't charge us for it. All in all... Meh

    (2)

  • Jeremy C.

    While Toby Keith and a fist full of wooo girls may love this bar, I wasn't super pumped about it. As you may have noticed from the other reviews this place is huge. I'm talking large in size huge. Maybe even uge (so huge the H fell off). But the service kind of suffered for it. We were here on a Saturday and it was maybe half full; which in case you haven't heard, this place big, so it wasn't too crowded. There were three-four running bars with 2+ bartenders each. The central bar having 4 or 5. Almost as a right of passage, everyone in our party got ignored at least twice. By different bartenders at the not very busy side bar we saddled up to (see what I did there, I made a cowboy joke). The drinks were pricey, but that was to be expected. The service on whole was average. The one real shining moment we had was when I spoke with one of the 50 bouncer type guys standing around about a chair for the pregnant girl in the group. At first they told me that chairs weren't permitted around the bar we were standing and that the closest ones were way over there (picture someone pointing to a spot in the distance). But when I mentioned that she was pregnant the guy yelled "Why didn't you say that in the first place!!" and he and one other took off and wrangled up a chair (I did it again, oh how drole). That really impressed me and bought this place another star. Oh, the stage area is kind of cool too...if only they had something other than country bands.

    (3)

  • Beth M.

    This is a review on Customer Service and Experience- NO STARS! I can't believe how rude your staff was to my sister and her boyfriend and their large birthday party that had to ultimately leave due to the unprecedented exiting of my sister's quiet boyfriend. Throwing out a 25 year old in the Chicago winter without a coat because of his Chicago Cubs Hat? That is beyond ridiculous! I get kicking someone out if they're drunk & rowdy , but he is a shy guy who was minding his own business sitting at a table with friends. To have your "bouncer" physically push him out of your restaurant, then open the door and comment on how he has a cubs hat, and then close the door in his face again is disgusting, all the while leaving my sister & their friends wondering what the hell happened to him...Your management didn't handle the situation well either, leaving my sister with the "well he must have done something to get kicked out" Really, that's manager quality? In this economy people don't like to spend a lot of money going out, so when they do spend their hard earned money, it's incomprehensible to have it be at a place with such judgmental disgusting service. I'm putting this on YELP to warn people, or even Chicago Tourist, do not dine at this establishment. I mean really, if they have a dress code, they need to address it at the door when you have to pay a cover!

    (1)

  • Sal C.

    The service is horrible. The food is marginal at best. The prices are rather high considering the first two comments. Plenty of other good places around here to drop serious cash and get what you pay for. Ain't coming back...........NEVER !!!!

    (2)

  • Mike G.

    I had a mixed experience here at Toby Keith's. I am writing this review after my second visit. My first visit I came with friends and just came to have drinks and watch the music. Had a good time for that. So the Bar part of Toby Keith's I liked fine. I came again for dinner with my wife and didn't have the best experience. We came for an early dinner to hopefully beat the later rush and wait. We were told there was not any tables available and there was a long wait. We put our name in to wait for a table, and headed to the bar to get a drink. On the way to the bar we noticed a large amount of empty tables that no one was seated at and nobody was seated at. I'm not sure why no one was being placed at these tables, if they weren't staffed for it or something. But it definitely felt like we could have been sat. At the bar we ordered some pricey specialty drinks, they were good, but a couple of dollars more expensive than a comparable bar/grill. We were tired of waiting for our table and the bartender said we could order from the bar so we got menus. I like steaks, and I expected there to be some good options. And there were, but they were a little pricey, so my expectations went up as I expected a place with such a name to have a good steak, and to be charging some higher prices the steaks must be good. My steak came out and I was VERY disappointed. The steak was COLD. The other sides were also cold. My wife's food was cold. I managed my way thru half of the steak hoping it would get better, but it didn't. I'm not really the person to send back food or complain, more worried about how that food would actually came back, but this is as close as I had come to sending food back due to disappointment. After I got the check, I wish I had. To pay that amount and get a very poor steak was not fun. I will probably be back to Toby Keith's to see a band, have some drinks, but I won't be back to eat. I don't mind overpaying a little for drinks, but to be charged so much for just a poor steak, no thank you. The fun atmosphere of the bar and the live music kept this from being a 1 star review.

    (2)

  • Lana C.

    I was here a few months back and I really enjoyed it. I loved the menu, the mason jars, and the seating. The place is huge. I love the décor. I will try it again and hopefully have another positive experience. You will spend a lot of money if you plan on drinking so I am giving this place $$$ (possibly more).

    (4)

  • Chuck Z.

    Uh... don't come here to eat. Just order a Bud or something of that caliber. That is all

    (2)

  • B K.

    Really bad food that is very expensive. I've eaten here twice and the second time was even worse than the first time. The place looks cool. The beer is cold. The service is friendly, but quite slow. I guess this place generates enough revenue on the weekends to make up for terrible food. Our large group gave thumbs down to the wings, ribs, nachos, smoked turkey, burger, green beans and chicken breast salad. Don't eat here!

    (1)

  • Steve W.

    All in all a good place to grab a beer, listen to music and dance. Funny, other than a big solo cup on the wall over the stage, none to be found. Toby, fire your marketing guys! Contrary to some of the negative reviews here, I found the service good and beer prices reasonable. Obviously, these people go to a big box theme bar with the expectation of something completely different. Based on some of those reviews, I expected the wait staff to be practically naked too. Jean shorts and boots, nice, sorry guys but fully clothed. Not uncommon to have stools taken away in these type of venues either. Come here to dance and drink. If you're tired there's couches upstairs. Also, place is big but I wouldn't say huge compared to other venues in Vegas, Orlando, Miami, or Nashville. Beer is $4.00-$6.50 for a pint and $12.00 for a mason jar. That's a 32oz mason jar, nice. Bar is guitar shaped with a big guitar over it. Place gets crowded after 10pm and if you want to avoid the cover get here earlier. Nice mix of age groups for a place with music and dancing, not all twenty something's. Dance floor is good size and the cover band was good as well. The only negative I can think of is the bathroom locations seem to be an afterthought, not well planned. They're located on both sides of the stage. Next to smaller bars on each side. Sounds good? wrong. If you're any place other than the dance floor, it's difficult to break through the bottleneck. Solution, dance all night. Lastly; the parking garage can be a bit confusing. As soon as you turn in, you're confronted with 2 immediate choices. Both with 5 letter acronyms that make no sense at all unless you're the rain man that put them up. One on the right had an M, so we decided that meant the movie theaters, so we turned left. Which turned out to be the correct guess. Lots of turns and turns and turns though. So put your boots on and go out have a good time

    (4)

  • Draz F.

    Went there for the first time recently and we were big fans. I have never been to Toby's before, getting older and don't get out much, but always pass it while driving on the expressway. First of all...Toby's is a BIG bar, probably one of the biggest bars in the area. Seems like the decor was decent, nothing to brag about, but kind of cool. There was a decent crowd, but we had no issues getting in and getting a table. I will say our server, Kris, was really good, very friendly and on her game. She made sure we had prompt service and our food was brought out fast. I ordered the Buffalo Chicken Sandwich, it was a solid sandwich. I thought it carried a good level of spice. Had a good selection of draft and bottled beers. Overall I was a fan of this place, very good service and decent food. We may have to stop in here again.

    (4)

  • Jennifer T.

    Cool structure & decor. Everything else was mediocre to poor. The booths are oversized, impersonal & showing signs of wear. Went on a Sunday for lunch & the place was like a ghost town. We ordered Chili con Queso for an appetizer. It came out in good time but it's chips were stale & the dip was luke warm. The waitress took it back & took it off our bill. Our two meals were decent. Nothing really wowed us. The staff had no spunk and weren't very professional. We won't be going back.

    (2)

  • Niall P.

    Had lunch here today. Place was nice!! Had the chicken wrap which came in minutes. Really fast lunch service. Not a 5 star but a good 4 star

    (4)

  • XL V.

    Saw a cover band on Saturday, Aug. 17th. They were entertaining and pretty talented. Good cover songs for sure. The DJ on this particular night was very good as well! Very good mix of country, commercial, and hip hop. He made it fun with great music and played some new songs as well as some classics. His country mixes were good too. At one point, people were tearing up the dance floor! The bartenders were nice. However, I was confused when they closed out my tab without me signing a receipt and as a result, I received no receipt. The bar counter at which I ordered my drinks closed before I left the place. It would have been nice to have at least one person stationed there even after they shut things down. The bartenders at another counter couldn't locate my tab in their system. He said it wasn't a problem and that the only problem is that my bartender wouldn't get tip. I would think bartenders want tip, don't ya think??? Another patron who was at this bar at this particular moment, told me the same thing happened to her that night. Apparently, this happens often. I understand it's a big place and it may be hard to manage some areas. However, customer satisfaction should be a top priority. This place is warehouse-huge and so it wasn't overly crowded; that's a plus. I ordered the nachos with red, white, and blue chips. My waitress was somewhat attentive and friendly but I didn't get half of the toppings that were supposed to be on my chips. Only got shredded cheese, black beans, and cheese sauce. I found only 2 jalepeno peppers buried underneath all the chips. My chips were served without salsa, guacamole, and sour cream. It clearly states on menu that these three things came with it. I thought my waitress would bring it out later but I had to ask her for salsa. She brought me only salsa but didn't ask if I wanted the other two toppings that were missing. On top of that, the chips were stale and chewy. I'd come back if I wanted to hear another good cover band. Food=C. Atmosphere=B+. Venue=A. Space=A. Crowd=A. DJ=A+.

    (4)

  • Sprchk S.

    Thanks, but your apology means nothing really. Take a look at the long list of items that this location has apologized for, that are still to this day the same issues customers are complaining about. After 4 hours of waiting, with zero service, why on earth would we ever consider going back and expect a different result?

    (1)

  • Kelly M.

    Yesterday, my family and I arrived to TK at 7:15pm and were told the wait for a table for 6 would be 1 hour. We decided to wait. During our wait, we saw 3 large booths unattended for 30 minutes each. After noticing them for some time, we checked in with the hostesses, all of whom were extremely unprofessional in their tone and lack of eye contact. They quickly rubbed off our inquiries about the tables with a short response that they are reserved (yet reservations aren't taken). After being seated after waiting 75 minutes, our server was completely overwhelmed with the amount of tables she had to cover (most of them had 8+ people at each of them). It took over 15 minutes to get beers delivered. Additionally, of the six dinners order, all of them came out barely warm and one came 10 minutes after the other 5. This is probably the 10th time we have come to TK, and I am now 100% convinced that it can't handle being both a bar and grill. The girls working the front of the house are rude, the waitstaff is understaffed, and the food is mediocre at best.

    (1)

  • Erica G.

    The area this restaurant is in was close to my hotel and I'm always a fan of walking distance. I went on a Wed night and of course there was plenty of space. Table of 4 walked right in and sat down. The place is huge and on Wed they have a line dancing lesson in part of the restaurant. The waitress was very attentive. We had a variety of food between the 4 of us. They have some great "side" options including fried okra, tots, sweet potato tots, etc. They also have arnold palmers right on the menu. The food came out correctly and in a timely fashion. Still hot and tasty. Get your parking validated at the front desk on your way out. Why not save $13 on parking and buy a few more drinks instead?

    (4)

  • D Michael D.

    Sorry but this was some of the slowest service I have ever experienced. Plenty of staff in cowboy boots and short shorts but not really motivated to actually serve customers. Food was so so. Sorry TK - I wish I could give it a good review.

    (2)

  • Traci G.

    I was invited to Toby Keith's this past Friday, Nov. 8,2013. I had never been before so I looked up the reviews here on yelp and was surprised by the less than stellar reviews. But I was even more surprised that my experience there was so different from alot of these reviews. The wait for a table was short, we had the most fun and amazing server named Nick, we all really enjoyed the food and the drinks were great. The place was clean, the live country band playing was really good and the DJ mixed it up in between their sets with some old school hip hop, which I loved. I had a great time and will definitely be back!

    (4)

  • J. O.

    Service is.....S....L....O....W Came for early dinner on a Sunday afternoon, place wasn't crowded at all and we were seated immediately. But then it took over 40min to get burgers. We didn't order them in a special way (i.e. extra this or hold that), just standard off-the-menu burgers. The food was good, the bbq sauce is really good. Atmosphere is casual, kind of loud; good for a group but not ideal for an intimate dinner or kids. If you're planning to go, expect to wait, wait, and then wait some more. I should have read the reviews first, many say the same.

    (2)

  • Sheri L.

    Maybe I'm too literal. But when a place is branded by a performer and more specifically, after that performers song - I expect the image of the establishment to somewhat mirror said song. With that in mind, this should be appropriately called Toby Keith's "I'll sell out for money". The only likeness to the song found in the place are the mason jars they serve your beer in. Cover charges do apply here. Come as you are? I guess that applies to the hoochies working this place.... I couldn't figure out if a few were wearing shorts or if it was just underwear. I came here for drinks after dinner at Hofbrauhaus. I did not try anything off their menu. Bar service was prompt and the bartenders seemed to have great personalities. Not really sure if I'd return here... it's just another tourist trap and I'm already not a fan of the set-up of the MB Financial Park.

    (2)

  • Krista B.

    I thought it was terribly expensive and food was so so. The "freedom fries" were nothing to write home about for the money. The chili co queso was good but some of the chips was kinda hard and tasted stale. I would not bother...the food was way too expensive for the quality. I had a loaded potato and that was just again ok. Kids meals expensive and Kraft Mac and cheese.... But my son thought it was fine. Oh the country music was so loud i couldn't think not could we have a good conversation. We left as the band was starting which may have made it more entertaining. Who knows?

    (2)

  • Julie O.

    We came here for an informal after work get together, so like 5:30ish? Anyhow, I am not sure anyone told management we were coming, but man did they do a good job taking care of the 300 people that comprised our group. The place is HUGE!! The upstairs seems more like the dinner spot, but there were booths by the car as well. The bar is HUGE!! Good things are not cheap, I paid $11.00 for a pint of draft beer and a diet coke, which was $13.00 with tip. Ouch! The nacho platter is HUGE!! Like 10 of us were sharing it and it seemed never ending. Plus it was served up hot and it tasted good. Parking is free with validation. Validation was super easy.

    (4)

  • Sarah M.

    This place doesn't even deserve ONE star. As a restaurant employee for many years, I have a few things to say. Your service was absolutely terrible, the fact that you guys were out of so much stuff when we were there Sunday night is beyond me. You knew there was a huge event for the weekend, management should have planned ahead with their food orders. On top of that, out waitress was terrible. She was not attentive at all. To top it all off, my Fiancée, his brother, and his Father all had burgers that night and got food poisoning! My fiancée was extremely sick all night long. I will NEVER EVER go back to this horrible establishment and I recommend anyone else to do the same....

    (1)

  • Vanessa G.

    Stopped in at Toby Keith's because I heard good things about it. I should of read the yelp reviews first. I went with four others and when we walked in it was empty. We decided to sit outside which the tables are really cheap considering the inside looked nice. Ordered drinks and appetizers and never seen our server to get refills or to place our dinner order. Finally after flagging a different server to get ours we asked for suggestions which she had none to offer. Asked if she preferred a burger or chicken and she said if you want a burger get a burger. Umm that's not what was asked. Food came out and it was decent nothing special and again no server around to check on us and ask if we needed anything else. Overall they have food that's subpar and horrible service. I suggest better training for servers. First time I tried Toby Keith's and it will be my last.

    (2)

  • Mike P.

    Was going to try this place out on a Tuesday evening but the hostess told us it was a 45 minute wait for a seat and if we wanted to eat that would be an additional 45 minutes. I was amazed seeing plenty of open seats throughout. The staff seemed not to care and/or clueless to what was going on. I cant imagine what the service is like at this place on the weekends. If your kitchen can't keep up with traffic on a Tuesday just close the doors.

    (1)

  • Simone C.

    I could write a short novel about how terrible this place is, but ain't nobody got time for that. Every time I've tried to go here, I hate it more and more. The last time I tried to give it another chance was for the "dueling pianos" week night. The performers started over an hour after the advertised start time. And they sucked. Also some girl slipped and completely wiped out on the dance floor. She probably slipped on the filth build up that is Toby Keith's. Service, terrible. Food, HORRENDOUS. I got a pulled chicken sandwich once and it made me so sick I could've passed out. The 1 star is for the music, because I love country. Do not waste your time or money to pay cover, stand around and wait for a table, get sick from the disgusting food and get an attitude from the idiotic staff. Fail, Toby. Fail.

    (1)

  • Kevin S.

    We stopped here before a Chicago Wolves hockey game, so we were there early on a Saturday night. The service was good and were seated promptly. I had the pulled chicken sandwich, it had good taste. The atmosphere was nice but was too early for the live band. Will go back.

    (3)

  • Callissa L.

    We were looking for something nearby us and found this place listed.. A very nice place inside and the outside circle drive of restaurants had an awesome grass area for kids to run wild. My family of 8 was all very well impressed with the food! The Mahi Mahi was a bit spicy for some of their likings but my California burger was fantastic! Waitresses wore short shorts and tank tops with cowgirl boots to fit the country theme! Food came quick to which was great when we had three little ones with us and the bar is huge! Overall great experience!

    (4)

  • Giovina R.

    Over hyped. Staff rude. Mgmt. even ruder. Ridiculous seating arrangements. Went to pub crawl in the Rosemont park and this was the ONLY place not accommodating. Claimed large table was reserved for paying customers. First of all, table not marked reserved. Second, there was 15 of us and we were eating and drinking, so yes we were paying customers. Friend Got into it with mgmt., they called bouncer right away and escorted my friend out. No talking to these people. Many people outside complaining of same issues, so not just us who had a problem on same say and time!. They are full of themselves, think they are all that when they are not. The MB Financial park has numerous other bars to get our dollars and I for one will happily spend my money elsewhere! Any other place BUT Toby Keith's!

    (1)

  • Hilary W.

    Walked into the bathroom to 3 girls doing cocaine! Then saw the bathroom attendant doing it with them. Too many drugs! Employees join the fun too apparently. Won't be returning.

    (1)

  • Dylan K.

    We were hesitant to try this place because of what everyone says but gave it a try for our friends birthday last night, and I gotta say we loved it. Our server Alex was awesome. We all agreed that if we go back we're asking for him every time. We got there too late for food but the drinks were great and the atmosphere was fun. Next time I'm stopping in for food and I'll leave another review then.

    (5)

  • Susan M.

    We went here last night .3 women we are not from here and thought it would be a fun distraction. Walking in the waitresses were dressed in extremely short cut off shorts and slinky tank tops it was 4 degrees outside. We didn't have a problem with that. We were tucked away in a booth away from other customers. Our waitress took our drink orders and we didn't see her again until our food came out. If you are women without a man at the table you get ignored. I ordered the salmon when it came out the green beans were cold still had ice crystals in them the salmon was raw in the middle. My friend ordered the American burger well done it was bloody on the inside. We had to get a bus boy to take care of us because our waitress never came back to see if the food was ok it was awful food our drinks were really watered down and we couldn't get service to ask about it very very very dissatisfied will never go back at least hooters has good food and excellent service even if you are women

    (1)

  • Thomas T.

    Not really a country music fan, but this place is kind of growing on me. First thoughts when seeing this place is....where did all these bars come from? I never used to see this when driving on the highway. But yeah, guess this place and the surrounding bars are new from the summer. TK's specifically is pretty nice. Huge space. Guitar shaped bar which is pretty cool. and upstairs, downstairs, and a dance floor for a live band and/or line dancing. Didn't really have any drink specials when I went on a Friday but you can get beer in a mason jar. Didn't like how they charge 5 bucks for cover but whatever, you gotta do what you gotta do. Most of the bouncers look like the huge steroid types and all the girls dress up like cowgirls. I ordered food my last time there and it was like 11pm so the kitchen stays open late which is great. The nachos were huge. would recommend that. I paid like 12 bucks and it fed 5 people and I still had leftovers. When I asked for a box, the waitress said she could put my box in the back and I could just grab it when I left. Nice lady, thumbs up for her. Overall good place, though I only knew like 1 out of every 4 songs. A lot simpler than going to chicago though. Would recommend this place.

    (4)

  • Jen S.

    I "dined" here around Christmas with my husband, two daughters, and parents. It was probably the most terrible restaurant experience I have ever had. We were looking for a simple meal after ice skating and shopping and thought it would be quick - it's a huge place, so no wait, and it has a very basic menu so food should come out of the kitchen quickly, right? Well, the no wait part was right... Our waitress was incredibly awkward, I'm guessing this is her first waiting job. She couldn't explain menu items, was RUNNING around the restaurant like a chicken with her head cut off, and wouldn't carry drinks on a tray, so it took her THREE trips to deliver our drinks. Not only that, but when she carried the glasses to the table, she held then with her hands over the top of the rim. Totally unsanitary and gross. (Actually, this place is full of unsanitary practices that I'm pretty sure violate health code. Servers with their hair down in the kitchen, FILTHY service station, dirty bathroom...I digress.) It took over 35 minutes for our previously frozen then fried or nuked food to reach the table. My burger was the most bland burger I have ever had. Seriously. I walked around to take a look and scope out the place. I noticed that a lot of the staff seemed frazzled and inexperienced. Then I find three managers (I'm guessing they were managers, but they were casually dressed and not wearing name tags) standing in front of the kitchen doors, gossiping and shooting the breeze instead of doing their jobs. As I said, this place was terrible. I wish I could say that maybe they were having a bad night, but what I'd happening here is a lack of care from the top down. I won't be back and encourage you to stay away.

    (1)

  • Bill Y.

    Had the opportunity for an early dinner. The restaurant is appropriately country western in decor. The meal was OK. My wife ordered the ribs which were very good. I ordered the brisket which was just so-so. The macaroni and cheese was flavorful, but not very creamy. The green beans had a tang to them that suggested a bit of vinegar added. The food screams chain. Not the best meal, but certainly not the worst. For a convention center area style meal, it was serviceable. Nothing I would go out of the way for, but decent.

    (3)

  • Dan P.

    I walk into this HUGE venue, and patiently wait for the hostess to finish a conversation with someone at the front desk. About 5 minutes. Seriously, she is talking to a friend and refuses to acknowledge me. So I finally ask if I can get a table at the bar. it's not like I needed a reservation, the staff outnumbers the sparse crowd easily. I grab a table and wait for someone to say Hi. And wait And wait And wait It took 8 minutes for a server to show up. I get my beer and ask for a menu. I never got the menu. I finished my beer, waited, and paid the bartender. And left. I hate this bar.

    (1)

  • Sarah S.

    I had my bachelorette party at the Rosemont location on Saturday night. We all had a great time in the balcony and didn't have any problems with the service. The food was decent although the wraps were mostly just lettuce. They could've used additional ingredients. The tortilla chips and dips we got were pretty good. After the party in the balcony was over, we went down to the bar area and a few of my girlfriends had their husbands meet us there. One of the guys got kicked out for bumping into someone. My maid of honor asked the bouncer what happened and the manager kicked her out too! She put the party together and I don't think that's any way to treat someone who just spent $1200 on food and drinks in the balcony. An explanation of what happened and a verbal warning if she was acting sassy would have sufficed. Another thing that happened was my brother in law not being allowed to enter the bar because he stumbled when he was by the door. He's legally blind and it was dark out so he's not going to walk perfectly. When my fiance tried to explain this to the bouncer, he said he wouldn't let my brother in law enter because he was a liability. That's discrimination. The guy has a hard enough time not being able to see. He couldn't even go and have dinner and a beer with our family and friends. I know it was busy this weekend because of the Garth Brooks concerts, so you probably made a ton of money and we're just meaningless faces in the end. This bar is fairly new and it's not going to be packed forever. The fad will wear off and you're going to wish the bouncers treated big paying customers better so they would return.

    (2)

  • Ryan S.

    We stopped in here for lunch while on break from a nearby convention. Food was very good, service was quick and courteous. 32 oz beers were cold and refreshing. I recommend this place

    (5)

  • Brian P.

    What a horrible bartending staff...Literally ordered two rounds from two separate bartenders and was asked (1) "What do you want?" and (2) "What do you need?" When the drinks came, they were placed on the counter at the extreme edge of the bar closest to the bartender rather than close to the customer, and neither bartender said a word when delivering them. All in all, a real mixture of too much real estate, tacky uniforms, discourteous bartenders, and zero emphasis on customer satisfaction/service. If you get the chance...Skip this place!!!

    (1)

  • c l.

    I went with my friend and we basically were treated like non entity. I live in Chicago and I am really sick of all the "hipper than thou" micro brew phony bar scene. However, I was saddened to see that I was given the same cold no caring attitude of the staff at this bar. All the staff seemed a bit stuck up? I think the bar would be much better if they tried to bring a little "country friendly" attitude to Chicago! Being charged 23 dollars for two mason jars full of beer is not exactly anything special?

    (2)

  • Brian S.

    I will never come back to this place ever again. I am a disabled customer who was who was waiting for the HANDICAP stall for atleast 15-20 minutes while someone who was not disabled who was taking a dump come to find out it was a very rude and disrespectful EMPLOYEE of this place. Who started running his mouth calling me an asshole because i told him to hurry up so a handicap person could use the handicap stall. I have never been so disrespected by a ignorant piece of shit like him. Screw this place I WILL NEVER COME BACK. I will also tell everyone I know to never go here because they do not know how to treat their customers. It won't let me give this place the zero stars it deserves

    (1)

  • John C.

    Customer service = I wish I had more hands, so I can give this place 5 thumbs down! You know, when you pay cover and parking just to get into a bar you have expectations. They do not have to be great but you expect to have a good enough time to cover the initial expenses. This place did not do that. The customer service was plan out rude. The bartender was the least rudest and that was only because she took her time serving us but at lease she did so with a smile that did not invite engaging conversation. I was entertaining a guest from a small town in in the South and they very excited to go to a country bar and even better it was Toby Keith's. All we got was, you can not sit here (twice), you can not go there unless you have been seated (can I be seated? the answer was no you have to go back to the front of the line), oh yeah, the first time I was told I could not be at somewhere without being seated, I watched as the waiter told another group the same but then he let them he let them sit down (a-hole move), and by then my friend was ready to leave. She said, the people in Chicago are so nice, except for the people at Toby Keith's. I think that pretty much summed it up. Waiter: you can tell us it is a stupid management rule that you can not sit a table without being seated but all you have to do is tell the hostess we are going to sit and serve us. Instead you said we had to move and then just stood around looking into space. Upstairs bouncers: really? you expect someone to walk all the way down and get back into line to have to get an empty table. I counted, less than half the tables were occupied. #better customer service. They had a band that night (Sat 17th) and they were really good. Suburban Country I think. Overall: To pay $23 for cover and parking to be told I had to stand and then get fed up and leave. Not worth it. And not something I would recommend to someone. Not worth the effort. I will only go back if I am in the neighborhood. Not a primary destination. Yo TK, if you are reading this I hope I your management team steps up to the plate. I called to leave a complaint and the lady was very apologetic and said she will get back to me with in a couple of days. I will update my review after that.

    (1)

  • Marissa P.

    We went for my friends birthday and the entire experience was awful. first they told us we'd only be waiting for 45 minutes, which was fine. But that not so quickly turned into two hours. It took an hour and a half of us waiting in the entrance for them to tell us about the "waiting area" where we were just surrounded by tables of people eating, which isn't a waiting area in my opinion. The hostesses were completely rude to us the entire time and were almost constantly on their phones. The girl who put our name down didn't even look at any of us and was offhand about everything. The bouncer was also rude, saying snarky comments to me when I was walking past. The service was just terrible all around. the food was mediocre at best and overpriced. we went out for a cigarette while we were waiting for our bill and the man giving wristbands was too busy talking to people to inform us that to get back in we needed a wristband, so they wouldn't let us back in to pay our bill. I had to argue with the outdoor bouncer to let me back in and he was calling me names too. I was EXTREMELY disappointed with everything. I will not be returning and I'll make sure no one I know will go there either because its simply not worth it.

    (1)

  • david m.

    Where do I begin? This place has no management in place to supervise the front desk, bar, and servers. We were told to wait a half hour by 6 girls standing at the front desk while they were having inappropriate conversations about the patrons at the bar, despite several open tables. After waiting at the bar we finally got a table. Had to wait 10 more min for a server, while getting interrupted by food runners who had NO idea where to deliver the food from the kitchen. The food was good, but we waited over a half hour for it. Our waitress messed up our order. Before leaving I went to the bathrooms which were flooded, dirty and unkept. When I mentioned to the security guards gathered by them they laughed and said tell the guy at the bar. I guess he was the Manager, but since he was busy flirting with and grabbing the bar girls I decided to just leave. This place is a great place to be featured on Bar Rescue. I'll never come back.

    (1)

  • Rita M.

    One star deducted: you get served your beverage in a plastic cup if not getting it at the main bar (there was no band playing!) Another star deducted: THERE'S NO WHERE TO SIT IF YOU'RE NOT ORDERING FOOD! (Besides at the main bar) Another star deducted: this place was DEAD on a Fri at like 9:30pm! One star: nice bartender One star: no line at the door I think there were more staff than patrons! We left quickly. The age group here were 50s-60s (which is TOTALLY fine, but just not for us at that time on a Friday night)

    (2)

  • Jill A.

    Our server only stopped by our table twice in 2 hours. (And only after I complained) It was not crowded. I will not be back Also, what's with the large barrels inside the door of the ladies' rest room? They block egress...

    (2)

  • Andrew K.

    Meh... The appetizers were good. The entrees were lacking and bland. Service was fine and all, but 140 bucks for food and a couple drinks and not be totally satisfied is a bit much.

    (2)

  • Emily M.

    3.5 stars for the Toby Keith Bar and Grill. ( I'm grimacing as I type this. I honestly can't believe we actually ate here... I seriously cannot stand the guy). My husband and I recently spent a day in the Chicago area (Rosemont). The TK B&G was located across from our hotel. We were in a hurry, as we were in town to see a show that night. The TK B&G was the most convenient option, as we didn't want to call a cab to go somewhere to eat. Judging by the other reviews, we got there just before the busiest time. We arrived around 5pm and were promptly seated. This place is HUGE, and there weren't a lot of people there yet... needless to say it got a little loud in there, with the huge space and music drowning out a lot of the conversation between my husband and myself. The waitresses have the "Hooter Girl" look going on, but class it up with Daisy Duke shorts and crop tops paired with cowboy boots. Classy. The servers were pleasant and nice. We were greeted when we walked in and they seemed pretty friendly. I mentioned something in passing about reading reviews about the place, and our waitress actually mentioned how she thought some of the reviews on Yelp were "brutal" and how she could not believe some of them. Hmm. This particular review might be a little different than the others, as we came before the 'night club' time some of the other ones appear to be based on. We did not have to pay a cover charge, either - we were just there for a quick dinner. Pros : our food was good, and the portion sizes were big. Our server had requested we refer to her as "Danielle W" as not to confuse her with the other Danielle. OK. Anyway our service was good and she was attentive. Menu choices were pretty standard, they were on par with an Applebees / Chili's type of menu, so it wasn't much to write home about. Nothing really stood out to be honest. I got a turkey wrap which had a little kick to it. My husband liked the pork chops (minus the fat he had to cut off). Cons : it's basically a bar that has Toby Keith's name on it. It was a little on the expensive side and beer was pricey - $12.00 for a Mason Jar of Fat Tire. There was bad country music playing the whole time, and the fake Hooter girls were rehearsing their line dancing literally next to our table so it was impossible to have a conversation without hearing their boot heels slamming down on the floor, or the count offs for their line-dance practicing. (Seriously, it was loud - I think they eventually took the hint since they moved down into the stage area after about 1/2 an hour). Don't make the mistake of ordering "French fries" though - TK apparently insisted on labeling them "Freedom Fries." Yee hah!

    (3)

  • Jenni D.

    Food not so good. Over fried fish and chicken strips. Lots of employees but slow service. Just ok. Been there done that nothing special to return to

    (2)

  • Eva D.

    So, nice place, however you order food and you wait. Not very customer friendly. If you want to make money keep the food out and customers happy.

    (1)

  • Janine K.

    I've been to the Toby Keith's in Las Vegas and wanted to check out this one once the "novelty" wore off this location...it's been a short while so I thought I'd check it out because my friend's band was playing there. First note of business, I'm NOT a country fan, however I'll support my friend's bands and I wanted to check this place out. It's HUGE, it's nice, it's clean, there is a bathroom attendant, and upstairs area, $8 mason jars of beer which are a better value than the $4 bottle, and it's full of 20-somethings who are out of town, and those who originated in Elmwood Park, Melrose Park, Norridge, etc. and who will NEVER leave where they grew up. Anyway...on to the details of this place. We were just coming to see the band so we didn't want a table so we grabbed some drinks at the bar. Keep in mind there is no cover before 9pm, $5 after 9pm. We wanted to skip cover so we walked right in, got a place at the bar - tables at this time were limited and there was probably a very short wait to get one. All of the tables near the stage area had "reserved" signs on them. They aren't really "reserved" they're for people coming in to eat, not people who want to sit and have drinks but we made it that way for ourselves. We saw a few people get up so we made our way over and the waitress told us we had to see the front desk first. I walked over there and told them we wanted to sit there. Blondie told me it was an hour wait. I told Blondie "Fine, we want to see the band but THAT area is where we wanted to sit". Blondie tells brunette writing down the names my info, hands me my ticket with #11 and Brunette tells me "It will be about a half hour" I said "Fine, whatever, I'm not going anywhere...5 minutes, 2 hours, whatever" Blondie says to Brunette "I thought it was going to be an hour" Really ladies??? Can you even guesstimate seeing there were about SIX names on the list, it was already after 10pm and hardly anyone waiting. I didn't care about the wait so I went back to the bar near the empty table where we wanted to sit. There is no buzzer or anything, there is a small screen with two sets of numbers - which is which, I'm not sure but I saw a "4" to the left so I figured, ok, we're 11 so it shouldn't be too long. Less than 10 minutes later there was an "11" to the right of the screen so I figured, ok, that might be us. I went back to the table and the hostess starts walking me in the OPPOSITE direction of where we were (again, just to see the band) I told her "I wanted to sit over near the band" She tells me that it's limited. I told her "Yes, I know, I'm standing in front of the empty table where I want to sit" She's looking at me dumbfounded and asks ME to show her where" So I WALK THE HOSTESS OVER to the empty table where we could have been sitting this entire time. She puts the menus down and walked away. I told our waitress all we wanted to do was throw our coats down and order drinks from her. Oh, there is no coat check. Our waitress was cool with that...after a certain time there were no waitresses and it was a free for all area. The band played from 10-2 with two short breaks. The sound in there is pretty good. I was told that it wasn't AS crowded being the weekend after the holidays, it's sometimes packed wall to wall and with that crowd, the band will play till 3. This place stays open till 4am. Will I be back for this type of deal??? Probably not, though the menu looks pretty interesting, I will return for dinner sometime but this place has some organizing to do for the rest. PS - Parking is Free (no need for validation) if you're leaving that area after 2am

    (2)

  • George G.

    I wish I could rate food and service separately. The food has never disappointed me here. The music and layout are great. The service though is just terrible. I went there on a Wednesday evening. I was seated quickly, no wait. This is where it turns. After waiting 10minutes, I sought out the girl at the front to inquire about our waiter. She apologized and said she will find him. Another 7 minutes go by and our waiter finally shows up and we put our entire order in in fear of waiting any longer. Another 10 minutes go by and we get our drinks. Which was water! The food was coming out at an even slower pace. Our server did apologize and did seem to be over worked. This place needs to hire more wait staff. No one should have to wait 20+ minutes to get water!!!

    (2)

  • Kevin Z.

    I did not want to go here but my sister made me. We went for drinks and apps. I got there early and had a drink at the bar. The bartender got me a beer very quickly and explained that all their beers on tap were only $4. They had a ton of beers on tap, and some pretty decent ones too, so this $4 was pretty legit. Take note: this is a bar first, grill second. The majority of the room is engulfed with a massive guitar shaped bar. The food is bar food, not bad, but bar food. This is also a chain, so it is very chain like, not much personality, pretty cookie cutter style but really clean and well kept and I liked how modern and clean cut everything was. Once we left the bar to a table, our waitress (Taylor i'm pretty sure?) was super nice, and attentive, always had beer in my glass. Got a variety of the appetizer options and all of them were pretty good. They have a JD wing sauce that is out of this world. Nachos were enormous and that was just the smaller of the two sizes.

    (4)

  • Matt S.

    This place is huge. There is a giant bar in the center, a mini bar by the stage, and dining tables upstairs and downstairs. It would have been nice to have the upstairs area near the front door, instead of directly above the stage, so you can actually see the stage itself. Oh well! Very clean place despite being gigantic. TVs are everywhere, country music is playing, and live entertainment every so often is pretty nice. Food is pretty good. Selection is classic American but all the items are on the same level. Nothing stands out, either very good or very bad. Average cost for an entree ~$11. Specialty cocktails are super good but the cost is a slight turnoff ($8- $12). Beers are good and drinking out of the mason jars is fun! Service has been fine the times that I have been here but I usually go during the evening, never late night. Speaking of that, good luck getting in if you plan on coming late night. There is usually a crazy line/wait time to get in after ~10 pm. It can get super crowded in this place. They will validate your parking ticket here also.

    (3)

  • Nicole R.

    If I could give this place a zero rating I would. It was an absolute joke. We arrived at 830 and put in for a table. We were told it was going to be an hour fifteen wait. Okay not bad right? What a joke? Two trips back up to the front desk and over two and a half hours later we were finally seated. When we were walked to our table, all I seem were open damn tables!!!!!!! Why the hell was I waiting over two hours for a table if they had plenty open? After being seated, I had to ask two different waitresses to get our server. I would never recommend anyone go here. They don't know how to run a proper establishment built around proper customer service. Do not waste your time or money.

    (1)

  • Debbie D.

    Bar is large, service is SLOW SLOW SNAIL pace slow. We actually went there twice because it was walking distance from our hotel and the food isn't bad at all. Both days during lunch it felt like there was 5 waitresses to 4 tables. We figured waitress had a bad day and tried next day. NOPE just as slow. So if you have lots and lots of time. Try their pork nachos. If you need a timely meal not the place.

    (2)

  • Juan M.

    Just want to thank cristal for great service. She was hospitable friendly and offered quick and good service. Would come back again And try the avocado burger. With sweet potato side

    (5)

  • Katey A.

    This was my first time there and all I could think about is that I need to come back here, frequently. The bands that play here are AWESOME! We really felt like we were transported to Nashville, TN for the night. They serve beer in mason jars for $7-10 depending on the kind of beer you want. This may sound high but the mason jar is the equivalent of 2 beers. The bar itself is HUGE! They do have a cover change if there are bands, but I'm willing to pay for great music. The place is easily the size of a football field or larger. However, there are not a lot of tables considering the number of people that they can pack into the place. Some of the people we were with were ordering food from a standing location because there were not enough seats. Oh, did I mention that they are open until 4am on Fridays and Saturdays? YES! 4AM! They have an upper level that can be rented for private parties - I immediately perked up at the idea of having the co-ed bachelor/bachelorette party I'm planning up there. Toby Keith's is also located in the same strip of about 10 other bars and restaurants so there is no limit on options for your night out. So if some of the people in your group enjoy bar hopping this area has lots of options for them. Personally, live music, dancing, and mason jars are the makings of a fun night for me!

    (4)

  • Gwendolyn B.

    First time at this place which took a while to find between the parking garage and the other restaurants - which we were enticed to enter, yet were determined to try this establishment by one of our favorite singers. The building itself was beautiful and the tall ceiling was impressive. We loved the guitar shaped soffit hanging over the bar and enjoyed the TV's visible from every view broadcasting the Bears game. But this is a restaurant, and we have to be honest about the food. The steak fries and chili were really good, but the fired pickles were heavily breaded and bland. My husband is a connoisseur of wings and was not impressed by the chicken or the Jack Daniel's sauce; said they were tasteless - kind of like the short shorts on the waitresses (which he actually liked...).

    (3)

  • Kimi G.

    My favorite place to go out in the suburbs! Great for all occasions! Went for lunch with my mom and absolutely loved the food and service! I've gone for appetizers with friends and loved it for that too. The atmosphere is so much fun if you love country music! The place is huge!!! Room to eat, socialize, and dance. The cover is pretty standard but the bands are always great! Love this place! And oddly enough, I've never heard a Toby Keith song be played...

    (5)

  • Lynn J.

    Went to eat there with my husband for a date night. We rented a room at a nearby hotel and stopped to eat here on the way to the casino. We were seated, had appetizers that were not very good but priced very high. After dinner my husband used the washroom while I waited for the bill. As I am waiting in the booth the waitress or hostess came up to me and said "um you can't sit here" "we have people waiting in line, you can't just walk in and seat yourself" ...ummmm excuse me? I explained to her I have no idea what your talking about. My husband and I have been here for an hour and have ordered and finished eating and we are waiting for the check. She was clueless. Didn't even apologize for being so rude. Hope corporate knows how horrible and unorganized their employees are.

    (1)

  • Kristy S.

    Came here for the first time on Saturday. We had about 12 girls with us and there was a 2 1/2 to 3 hour wait for us to get a table, but we were told that there were round tables that we were free to sit at, we got lucky and a group leaving gave us their tables!!!! Drinks were a little pricey but the band was great! Loved it!!!!!!! Had the best time, loved that when we left there were cabs waiting outside for people who needed a safe ride!!! Cant wait to go back there.

    (5)

  • Bill H.

    We stopped in to kill some time before a movie for some appetizers. We ordered chicken fingers which was typical but the spinach artichoke was awful. The dip tasted like paste with spinach added and the chip where so stale they bordered on soggy.

    (2)

  • Melissa Z.

    Went there to meet up with some friends. Took forever to get drinks - bartenders don't seem to understand that there are several sides to a bar. My cousin and I were talking at the bar when a woman in her 50s told me to move from the chair I was leaning on. I said no, I was here first, and so she spilled a drink on me. I asked her if that was how it goes, she spills drinks on people who don't comply with her orders. She says yes and motions for me to come at her. I was appalled. I'm in my 30s, we are at a public venue. I asked her if that's what happens after she spills drinks on people, she fights them, and she just smiled and smiled. Meanwhile her husband who was much larger than me, put his hand on me and told me to stop and swore at me. The other two grown men in their 50s also where yelling and swearing and I was incredulous. Was this really actually happening? One of the men threw napkins at me, and I threw them back. They all freaked out and told me I didn't know who they were, they knew people. Apparently they did, because we basically got kicked out as the bouncers surrounded me - a 37 year old professor - and my cousin - a 25 year old accountant. Hardly roughnecks. And we weren't even drunk - we only had one drink. The lesson I learned is that if you are friends with the management, you can bully paying guests. I asked the bouncer who I could make a formal complaint to and he said don't bother, the managers are too busy, to call in the morning. Then he said if I called, they would just tell me what I wanted to hear and do nothing. What a disgrace to Rosemont. Never again. And I will tell anyone that will listen what a horrible place it is. I can't imagine if Toby Keith himself actually knew managers were allowing their friends to bully patrons he would be proud...

    (1)

  • lisa z.

    Stuck up vibe. overpriced drinks. No tables or chairs available. Some Staff was rude. I will never come here again. I hate this bar!

    (1)

  • Vince A.

    Went to a Chicago Bandits game and then went across 294 to Toby Keith's for dinner. No wait on a Sunday night for a large party (we had 12). The servers were trying their best on this night but it seemed everything was slow....drinks from the bar, food coming from the kitchen, getting the check at the end of the night and then being able to pay it. The food itself was pretty good (try the pulled pork) - definitely better than average bar food. I might come back, but won't go out of my way for it.

    (2)

  • Linh L.

    Ehhhh... Big menu. Got a salad and buffalo wings. The sauce was terrible. Too salty... The place looks nice though. It's very spacious and looks like a lot of fun on the weekends. I went back on a Friday night and we had to pay $5 cover; therefore, I didn't go in. :)

    (2)

  • Andrew L.

    I wanted to update my review and raise the score by one point due to a recent development. The manager contacted me privately and ensured me that my comments would be discussed with the wait staff to improve the customer experience. Also, you can apparently get your parking validated at the front desk. Make sure to take advantage!

    (3)

  • Elizabeth T.

    YEEHAW! AS GOOD AS IT GETS! First time in Toby Keith's. Friday night dinner for 6 at 8PM. + Our waiter was on top of it. The place was crowded but he checked on us several times during the night to see if we wanted more food/drink orders. Great service, nice, professional. + Our food came after about a 20 minute wait and in perfect temperature. No super long wait time. + Food was good and affordably priced. Not super awesome but what you'd expect from any other restaurant/bar. We have to admit: The nachos appetizer was a big plate! Perfect for 6 hungry adults and goes perfectly well with beer. + Ambiance: Fun and enough room for people! The place is crowded but did not really bother us because the place is huge also. Maybe it's being in your 30's that you don't want to deal with people packed shoulder to shoulder like the way most 20-somethings who go to Chicago bars/restaurants. We definitely liked our extra space and our own table. (Yeah, I know. We're getting old. We prefer leg room and a parking lot versus hoofin' it to Chicago to fight for street parking and standing up all night going "What?" to a friend who's screaming on our ear in some downtown bar or club.) + The people: Definitely a lot of eye candy here --- both clientele and staff. Lots of frat boys, wooo girls, guys in their 30's who still want to hit on the wooo girls, women who know that "dey all dat anda bagga chips" when they go in here dressed to the nines, and some dirty old men checkin' out the 20'somethings (probably from nearby hotels in town for business). + The dancing: By 9PM a country band started on the stage. My friends and I left our table and went towards the stage/dance floor to people watch. Don't know much about country songs (No, Taylor Swift ain't no country music even if I shamelessly sing out her songs in my car and in the shower) but we enjoyed the scenery and music. Would've loved to dance but don't know lick about country line dancing. (Note to self: Learn country line dancing for next visit to Toby Keith's. Also, buy cowboy boots and cowboy hat and practice screaming "Yeehaw!" in the most cowboy accent an Asian person can do. Dancing will be more fun that way.) + Women's bathrooms are clean and they have ample toilettes for the long line of ladies in both 1st and 2nd floors. There are bathroom attendants also. Note: 1) They do not take reservations. 2) They validate parking. 3) If you enter after 9PM, you have to pay cover charge. 4) Throw away your diet plans if you want to go to Toby Keith's. Fried pickles, nachos with cheese, burgers, etc. Yup! The fat kid in you will definitely have a party here! 5) If single and looking, dress to impress. (We were a bunch of married "old foggies" so we came in jeans and nice tops. We did like looking at the young, muscular bouncers, however. Our husbands were for sure ogling the hottie waitresses in their daisy dukes and tank tops. Hey! We're married, not dead!) 6) COME READY TO HAVE FUN! Douchebags (both male and female) need not apply.

    (5)

  • Kate S.

    Waitress had an attitude, food was edible, Bloody Mary bar was gross and didn't have anything remotely close to what actually goes in to a Bloody Mary. Manager gave a weak excuse for being overwhelmed with concert goers. They could've planned better. Period. Won't be back.

    (1)

  • Jess W.

    Ugh... Every time I am forced out to this place for someone else's birthday, a little part of me dies. Generally, you wait in line for an hour+ on weekends just to wait another good 20-30 minutes to grab SOMEONES attention behind the bar for a drink. Then, once you finally get your $11 watery beer, you get the luxury of being shoulder to shoulder with a bunch of people you can't even talk to because the music is so incredibly loud you can't even hear yourself think. You can, however, see the "security" man handling people on a consistent basis and literally throwing people out like the trash. It's absolutely disgusting. Oh, and don't even think about trying to order an Irish Car Bomb. Last time I tried the bartender tried to charge me individually for each component - Totaling $38 for ONE shot. I'm not sure if she had just never heard of one before or what the deal was... I just couldn't help but laugh in her face and just ask for another water beer instead. I definitely try to avoid this place as much as humanly possible.

    (1)

  • Oscar L.

    The staff is awesome.

    (4)

  • Alexa E.

    I'm not a country music kind of person, but the atmosphere in this bar just screams 'FUN!' Beer list sucks, but I'll live. The bartenders were nice overall. It's a huge place with lots of room to stand, dance, walk around, or sit and talk. It's nice to find a bar with options like that. I loved the upstairs area, but shortly after we came down it was closed. Boo! The live band was country, but they did covers of some great classics and hits of today. That really made it fun because if you didn't know any country songs you could still sing and dance to others they played. The dance floor was predominately line dancers, but after a while more people were dancing and having a good time. I'll come back, but it's not my go-to bar.

    (4)

  • Nora D.

    Eek is the perfect word for Toby Keith's. The food is absolutely horrible. We ordered nachos and chicken fingers thinking they would never be screwed up because were were fair warned not to eat here. We were wrong. The nachos had awful liquid cheese on them which ruined the fresh melted cheese. The chicken fingers were likely bought at the grocery store and heated up rather than fresh fries. The fries and beer were good but certainly not enough to bring us back. Please do not eat at this joint.

    (1)

  • Teri C.

    This place was great!!! I was told from a co-worker that I wouldn't like it because it was so loud....not the case tonight!! It was not very crowded, so we got seated right away..button a more crowded night, I could see how it would be Very loud. Our waitress Nicole was super friendly and helpful....my parents had the American Soldier burger and the "she's a hottie" burger and both said they were done perfectly!! I had the grilled pork chops and they WERE OUTSTANDING!!!!! The most tender chops I have ever had!!! Will definitely be returning to Toby Keith's!!!! GREAT PLACE!!!

    (5)

  • G.j. N.

    Went there. Listened to country with a Jack and Coke and a lady. Did the casper slide with about 100 people. Loved it.

    (5)

  • Adam K.

    I know what your thinking, isn't this just a country bar? Why would ol Pitchfork & Riotfest enthusiast A. Killa step into the liquid of Toby Keefs bar? They were putting on a corporate event with an open bar, that's why. And when the booze is free, not even an abhorrent country music singer can turn me away. But lo and behold, I was and am entranced and in awe of this place. The food - free buffet so I cannot speak to the prices, but the food selection was fried, beefy and wonderful. I had: Macaroni & Cheese Deep Fried - Oh Fried Pickles - my Mozzarella Sticks - Lord Pulled pork sliders - I Bacon wrapped jumbo shrimp - LOVE Fried Pickles - this Short Ribs - place Whoa, man. It was all good stuff, and then did I mention it was an open bar? Patron - WITH LIME! IT WAS GREEN! Stella - ON TAP! SERVED IN A MASON JAR IF THATS HOW YOUR ROLLIN! Scotch - DEWARS! 4 FINGERS!! The place is truly a site to behold, it is located in this new promendade of Rosemont, which features 3 bars, a bowling alley, a ice skating rink, a pool hall and a few restaurants. Its really actually quite impressive. But the inside is MASSIVE, and you can even see the stage, (There is a stage inside) from the upstairs balcony viewing area. It is really cool and large. Mix in an attractive scantily clad, POLITE waitstaff, and I am in. I may even listen to Toby Keef on the way home. On the blue line, which is really close.

    (4)

  • Jon S.

    For my father's birthday, he wanted to go to Toby Keith's for dinner. Given my first review, I was hesitant, but the birthday boy picks the spot so off we went. On 10/05/13, a Saturday, we went. We arrived at 7:45pm, the hostess told us around 35 minute wait (on the high side) for our party of 3. This is a normal wait, so no worries. We were seated in 25 minutes! Fantastic! Our waitress, Tiffany, was great. She wasn't a ghost or a cling. She hung around just enough to be social, take the orders (drinks, appetizer, and dinners). Our food came fast and hot! I must say I was impressed and happy. After my last visit I received an e-mail from a manager saying they were striving to correct the issues. In my opinion, a job well done. So I bumped my review from 2 to 4 stars. You've got me back, keep up the good work and a 5 star is sure to come.

    (4)

  • Mary R.

    I just returned from your restaurant in what should've been a one hour lunch. We waited 1 1/2 hours for our food! Other patrons were so tired of waiting that they walked out. Service was not stellar and the food was average. Won't be going back to your establishment. Sorry Toby.

    (1)

  • Annette U.

    My friend decided to have her b-day here. I didn't expect such a huge complex with hardly any seating. Of course I had decided to wear new high heels out and I couldn't feel my feet after waiting for a seat to open up at the bar. When one finally did open, this woman tried to rudely grab the chair out from under me. I couldn't eat anything on the menu because it was either 1.Fried or 2. Contained dairy products both of which make me an unhappy camper in the digestive department. I settled on a drink with Buillet bourbon instead, which was quite robust. As you can tell from my review, I was pretty disgruntled before this drink, but after I had one I was having a REAL good time. The two stars are for that drink, other than that this place is not for a city person like myself.

    (2)

  • Michael O.

    I'm usually not this critical, but Toby you are much better at country music than food service. Our first encounter was with a snooty bartender whose response when I ordered a Madras was; "Mattress? I've been bar-tending for 10 years and never heard of that drink." 10 years tending bar and she's a know-it-all. Get where this is going? Uh word to bartenders; Madras is a refreshing highball drink that should be included on everyone's drinks to know list. Yes even in honky-tonk joints unless you consider tending bar nothing more than twisting caps off a beer bottle. Waitress recommendations; "If this is your first time try the sampler platter." That's all she had to offer for suggestions. Very weak. Food; it came within a reasonable time period. It was warm. It was edible, but very disappointing. Do not go to Toby Keith's for St Louis style pork ribs. Do not. Instead head straight for Smoque BBQ at Irving/Pulaski if you want ribs. Shame on me for even thinking Toby Keith's could come close to an edible rib. Very disappointed. Summary; the front & back of the house managers have a lot of work to do before I'd give this place another chance.

    (1)

  • Matthew L.

    A colossal ode to modern country music. Fine for a concert or a few late night beers. Wait staff is nice to look at. As far as a dining option? No. Far better places nearby.

    (3)

  • Adam Z.

    Service was slow, but acceptable. Acceptable in the sense that a manager wasnt called, but overall, irritating. Food was just alright. I had a turkey wrap and Mac n cheese. Just don't expect speedy service. It just didn't seem right that we waited 80 minutes for a table while so many tables were open. However, the manager messaged me on here and said that they will be discussing my review to try to improve. I don't normally see that, so I gave them an extra star for being proactive and addressing the issues. I don't like Country Music, but I am definitely willing to try them again because of the manager's extra effort.

    (4)

  • Linda R.

    Had been wanting to try this, so we made the trip this evening. The only parking is in a huge parking garage that is $13 -- but happily, we found out that TK would validate your ticket. That's a real plus. But arriving at 6:00 resulted in being told that the wait is 1-1.5 hours. Well, nothing else on tonight and we had planned on staying no matter what. In the end it was only 45 minutes. Off to find 3 seats at the bar -- huge bar in the shape of a guitar with a wide assortment of beer and other alcoholic beverages. Easy place to wait for our table. But throughout our wait, we noticed that there were many, many tables not taken, but had "reserved" signs on them, yet no one taking the tables. Hmm, what's up with that? So we finally got a table and ordered. The food was awesome. One steak - nice flavor, good rub flavor. One ribs - meaty, firm, nice flavored sauce. One smoked chicken sandwich -- wonderful smokey flavor, loved the spinach and peppers. Sides included mac and cheese, waffle fries, corn on the cob, coleslaw and freedome fries. All were good. Our experience was really good, outside of the long wait. Thought the prices were reasonable for the value. Looked like the band would be good, but we'd have to wait another 1.5 hours, so passed on the band.

    (4)

  • Tracy O.

    I've been here on 2 different occasions for drinks, one was fun, one wasn't. This may also directly correspond to my blood alcohol level on said visits. I went there on a Saturday night a couple months back after their waiting line went down... I was not waiting in line for a suburban bar. At 12:30am on a Saturday night after visiting 2 other bars previously, I had a great time here. The country music ended, which was fine by me. I found the bartenders to be decent enough. I went here just this last Thursday with friends for 1 drink only. Live music is nice but this sounded like old school honky tonk music. I admittedly am not a country music fan, but a friend who is still didn't like the music. We sat down to a dirty table and asked the waitress if she would have it cleaned for us. She came back and wiped it with 2 napkins, that wasn't really what we meant. Service was of course somewhat slow seeing the size of the place, but the drinks were fine. We weren't really feeling it and left after the one drink.

    (3)

  • Phillip M.

    Great place to grab a drink, do some awesome people watching and have a country rockin' good time.

    (4)

  • M A.

    Due to flight cancellation I found myself stuck in Chicago for the night but fortunately found a good hotel just a short walk away from Toby's. Thoroughly enjoyed my evening, the barkeeps are both beautiful and very friendly. What could have been a dull evening was quite the opposite! Shout out especially to Katrina, what a gem!

    (4)

  • Brian M.

    The food and service was not good . Mr Keith should stay in the music business I no he does not run the place Not any atmosphere few pictures thrown on the wall

    (1)

  • Jessica Y.

    We stopped by Thursday after a birthday dinner for a round of drinks and to catch the end of the Blackhawks game. It was a nice low key way to end our night. The square footage of this bar is impressive and fits right in with the convention center/entertainment district. It was the after work crowd - diverse in age. The staff and drinks were fine. The establishment was clean. I enjoyed the live band and would definitely come back to see what the vibe is like during the weekend. I imagine it would be quite different.

    (3)

  • Faviola H.

    I do not recommend this venue for large parties. It cost $800 to reserve a table, or you have to at least spend that amount. My party waited for 2 hours to get seated. They forgot about us and finally sat us down at a table that was empty the entire time we waited. The hosts were not friendly and the food was just ok.

    (2)

  • Erika A.

    I rarely leave less than 3 stars even if I dont like the place but this was something else. I Went in today for my friends bday brunch I ordered a veggie burger. i even made sure to clarify as i do not eat any kind of meat. i recieved my burger took a few bites started to get sick opened it up it was turkey!,really!!turkey and veggie is not the same thing. they comped my burger mixup but I was expecting much more than that, possibly a manager apology something more than im sorry i will comp your meal. the server was genuinely apologetic amd informed me she spoke with the manager i would expect a manager to come out with a horrible mixup like that! What if I was allergic to something. my boyfriend ordered tge diablo sandwich he said it was way to salty. friend ordered the turkey melt she said it was super dry . We shouldve known when we had a horrible experience the day before but we stood overnight next doorand decided to give it another shot . the night before we closed out the barwe paid our tabs, jackets on headed for the door. the lights just went on...a bunch of jackass security practically grabs us and pushes us out threatening we have to leave. " clearly sir we are already steps to the door we understand that, we were ready to leave even before you closed" We were a party of 20 ppl we ordered several hundreds of dollars of drinks we werent just hanging around, but we are thr only ones being harassed to leave, coincidentally we were the only all hispanic group not to mention security was huddled around us the whole night. it seems this place is known for their asshole security gaurds who are on a power trip. Toby kieth would be embarrased if he tasted the food and had to see the way his paying customers were being treated.We thought it was just the security that was the problem but clearly there is something else.

    (1)

  • Kori E.

    We came here for a 30th birthday party and had a great time. We had a designated area upstairs, so we didnt have to deal with the crowd downstairs, which was nice. The waitress that took care of us that evening was excellent. I was never left waiting for a glass of wine, didnt have to track her down, and she remembered my order from the start always asking if I wanted a refill. We had a fun filled night there. I cant say that I will be back because it is in the burbs, BUT if something brings me out this way again, I would definitely check it out!

    (5)

  • Chris romito V.

    We just stopped at Toby Keith's to have dinner in Rosemont il. First, the Yelp address was wrong, so.we had trouble finding it. We had to pay $13 to park in the garage & finally went in. The two hostesses did not smile or greet us. When we finally got seated, no one came to ask us for our drink order even though several of the wait staff walked by us. Let me add it was NOT crowded. After 8-10 minutes, we got up & left. We told the hostess what happened. It did not seem to phase them. What a horrible experience!!

    (1)

  • M-J W.

    Huge space Over priced burgers Expensive diet coke. Hmmmmm...... Not on my top ten list of places to return to. Either that or I need to drink alcohol next time.

    (3)

  • Nicole M.

    Country music, yes! Beer in a mason jar, awesome! I came here when TK 1st opened and I had a really hard time finding the place! Finally found the place and there was a huge line to get in. Get in and the place was not packed at all. I think a lot of people didn't know about it being open yet and they made the line to make it seem like it was packed... The 2nd time I went we came for a birthday dinner with a group of 8. Waited 20 mins the girl was just about to sit us at a table for 6 umm yes hello we had 8 people this whole time, so we had to wait another 20 mins. The food ehh a lot of our groups food was luke warm and the corona I had was not that cold. It is a little pricey. 10pm hits and the place is jammed and 1000 degrees! For some reason my phone barely gets service in there. The only thing that keeps me coming back is the country music! Oh and they do validated your parking, if you ask the girls at the front.

    (3)

  • Tony P.

    By looks its a great place. Atmosphere is mediocre. Staff is friendly, BUT are far more interested interacting with each other, making sure their boobs and hair are good. Now, I'm all in for the looks but I don't need you pushing up your stuff, flipping your hair and then serving me my food !!! Management needs to watch out for this, surely health codes should be in place !! I will give it another try !!

    (2)

  • Lexie V.

    LOL

    (2)

  • Haley G.

    ALL I HAVE TO SAY IS I LOVE THIS PLACE!!! I've been here for dinner with my family and have had great service from our waitress who also looked all put together and was attentive to low drinks, extra sides, pretty much anything i needed!! i ordered the pulled pork and waffle fries and it was delicious, love the coleslaw on the sandwich! and my family seemed to enjoy everything that they ordered no problems with food here :) I've been to dinner here later last Saturday night with my boyfriend also, and i still had GREAT service, i cannot remember my waitresses name she had blonde hair(like most of the girls) but anyways once again was attentive and awesome. We stayed later in to the night and it was PACKED. it was a great night of drinking, great service and the bartenders can make some mean drinks !! it got pretty crazy in there and i noticed the security took proper actions in getting the overly drunk patrons out right away, or anyone starting problems. and greatfuly they validate parking which i appreciate so much! Over all i defiantly recommend this place for anyone really !!

    (5)

  • Natasha M.

    So the first time I came here was maybe mid June with a bunch of friends. I had fun. Came at night. The nachos were good and the wait service wasn't bad considering the amount of people that were there. There was also a live bad and the lady that sang was good. They played a variety of songs. So overall not a bad night. Tonight I actually came with my mom and little bro. still not a bad experience. Food was good. It was a little expensive though for the three of us. Also what we didn't like was about a half hour wait when there were plenty of tables to be seated at.

    (4)

  • Kate S.

    Horrible experience. I'm from Indiana and I went here for my friends birthday. First off it is crazy expensive. Then when we were all sitting down some Chinese bouncer came up to me and my friends and demanded he see two forms of identification. Then he proceeded to check mine. I have an upright ID still and in Indiana it is ok. it doesnt expire for a year after 21. Well he called up three security guys on me. They said I had to leave. I told them I didn't have an expired license, mad at this point. And only after a manger confirmed that it was unexpired did they leave me alone and say I could stay. It made me so pissed. And on top of all this, the live band didnt play til after midnight. I tried to wait around but I had to get home to my little baby. I will never go back to this expensive place with awful staff. They made me feel like a criminal.

    (1)

  • Lauren M.

    Wouldn't even give the place 1 star.... Food - YUCK! You would think for being at a bar they would have perfected bar nachos...no absolutely gross and COLD The live band was awesome and drinking out of mason jars was fun but that's about it. We were super excited to have a night here with that "Nashville feel" and country music and totally disappointed. Toby Keith would be EMBARRASSED! Don't waste your time or money. Super disappointing.

    (1)

  • Deanna K.

    I like most should have looked yelp first. Our bargirl was more interested in opening beer bottles between her boobs for the two men next to us then than refilling my girlfriend and my drinks. She had no knowledge of the menu when we asked questions she just stared at us. Food presentation was sloppy and not up to a upscale place in Rosement. Not good for a $30.00 tab.

    (1)

  • Ann B.

    I wanted to update my review. I was happy the management took the time to contact me directly and state they have hired more staff. I think that goes a long way that the establish actually cares and wants you to come back. I would try it again because of that. Horrible service! We waited over an hour for two sandwiches, it took 15 minutes for our waitress to even come over. Not sure if the whole place is like that but our server was the worst. The managers were good but more training for the staff would be great! Especially customer service!

    (3)

  • Dave F.

    As I expected I was lured back to Toby Keith's... but this time it was for a private event. The service was on point and the food was equally as good. I had Salmon with rice and veggies and the Salmon was surprisingly good. I must say that I am a sucker for drinking out of mason jars so the 32oz beers were going down like water. Being pleased with this visit might be because I didn't have to foot the bill but I think based on the service, quality of food and drink cost I would have been happy either way. All in all I still don't think I will suggest this place but I will not hesitate to try at least one more time.

    (3)

  • Amanda O.

    Really difficult to navigate the property it's located on. And valet parking is $7 versus the parking deck is $13 (which you can get validated if you know to). I got there around 6:15 on a Saturday evening and had to wait only about 45 minutes for a 5-top table so that wasn't bad. I had the pulled pork sandwich with coleslaw. It was on the sweet side so if you prefer vinegar-based bbq then you may not like that sandwich. The bread was perfectly soft too. However, they only put a dollop of coleslaw on the sandwich which I was a little sad about. The french fries it was served with were fantastic! Also had the sweet tea - it's not suuuper sweet but good enough. My friend had the country fried chicken with mashed potatoes and mac'n'cheese. She said the chicken wasn't anything to write home about but that the sides were delicious. My only real gripe about TK's is where the bathrooms are situated. When the bad comes on and people start crowding the bar near the music it is damn near impossible to get to the restrooms which was super frustrating. All in all I'm glad I went but I don't really think that's the type of bar TK is hanging out in when he sings "I Love this Bar". It's a little too big, too impersonal and commercialized.

    (3)

  • Rokey T.

    Firstly, 2 things... 1.) I read Yelp before I went here and was very anxious about it due to the fact that a LOT of people ripped on the place. 2.) My experience is solely based on a private party experience--not a common folk/ regular bar patron one. I showed up after 9pmz and they were charging $5 entrance fee cover. Even though I was with a private party they wanted us to pay. Then the GM? came ova and was all nahh they dun need to pay. We went up to the private party area and it wuz like supa nice. Firstly, we had our own waitress, the lights were dimmed and the room wuz all decorated with red fuzzy wallpapah. Wuz awersome. Anywho, I didn't have any of the 3000 appetizers we ordered, but everyone else seemed to really like them. The drinks were flowing and were weak, but our waitress was attentive and kept placing more orders. Everyone had so much funz listening to the live country band. The view was awersome. The dance floor started to get packed. Drunken bachelorettes, country folk and regular peeps crowded the floor and doosey-dooed to this country cover band. It was really fun and I would definitely go back. I guess they've changed things since it opened as the service and atmosphere were awersome.

    (4)

  • Liza B.

    This bar likes to make it's money by allowing the waitresses to overcharge (well over the menu prices) for food, drinks, etc. It's not worth the less than mediocre food or weak drinks. I would only recommend this place if you like crappy live country bands that play their music so loud that you cannot tell how bad it is.

    (1)

  • Courtney W.

    I have never been here to eat. This is party central for the crew. Ever since the "Entertainment District" of Rosemont opened this is my first choice when coming to the area (and paying $13 for parking, it's a flat rate so EVERYONE pays unless you leave after 2 am and then the gates are up). TK charges $5 cover every night because on the weekends they have live bands playing tunes. The music really depends on the band playing. Some bands play the Top 40 country hits, while others go more with crowd favorites and oldie but goodies. Some nights after midnight (or when the band is off) they play Top 40 radio hits instead of country which kind of ticks me off. If I wanted that, I would go to one of the other 5 bars in the circle. The beer options are awesome. Not only do they have Pacifico but I can get it in a GIANT plastic cup and the price won't kill me. They have multiple bars so even if the guitar shaped bar looks packed go upstairs (if it's open) or to one of the two side bars closer to the stage. The dance floor is awesome, make it down for at least one dance although you'll most likely stay for more. This bar also doesn't really have a closing time, I've been there at 3:30 on a Saturday night. Don't be scared if there is a line out front, it's generally because they card hard and you have to pay cover as you're walking in so that takes a little bit of time.

    (3)

  • Joe B.

    We went to Toby Keith's on Saturday around 6:00 PM. This was our first visit to this MB Financial Park in Rosemont. This was the area intended for the casino that ended up in Des Plaines. We heard good things about the area so we were excited to visit since it's close to home. Our first impression was the place was enormous. However, the 3 individuals at the front desk seemed very confused about where to seat us. It was rather awkward as we stood there waiting for them to find a table for us. There was just two of us for dinner-nothing too complicated, right? The main floor was fairly crowded and lively. We were seated upstairs in an area by the bar and an elevator. It was quiet and there weren't many nearly as many tables as on the main floor. That was fine with us. There were plenty of open tables upstairs. Service was disappointing. It was slow-we ordered a hamburger and nachos. Although there was a lot of help milling about, it seemed the kitchen was backed up. Our server stopped by to give us the "your food will be up in few minutes" line which is seemingly the kiss of death. We probably waited another 10 to 15 minutes for the food to arrive. After we were done eating, the plates sat at the table for quite a while-although there were servers around the bar area, they apparently weren't into clearing tables, leaving that for someone else. Drink refills and getting the check/paying were all similarly slow The meal was okay-nothing special but not horrible-just average. However, given the slow service, I probably wouldn't go out of my way to go there. I'm not a huge fan of country music so there's no allure for me from that perspective. When we left at about 7:30 (the entire process really was that slow), there was a wait based on the people milling about the entrance. In summary, this was a typical experience associated with a "name"/theme restaurant. If you enjoy the atmosphere (loud, crowded, country music), you'll probably enjoy this. Just don't expect anything spectacular in terms of food and expect slow service.

    (2)

  • Reema S.

    Went to Toby Keith's for dinner when it had been open for about 2 weeks. Service wasn't too great, waited over 5 minutes just for waters after waiting long enough for a server to come up to us. Our server, however, was one of the few girls there that looked like she was actually there to do her job and not stand around flirting for her tip (which is why I'm even giving it 2 stars). Yes, I understand they just opened but I think that service can be better because it's normally up to the server for that. I ordered a salad (probably not the best thing to order there) and it was okay, the iceberg/romaine on there looked like it was starting to brown and my boyfriend ordered the chicken fried steak dinner but got fried chicken instead, he said it wasn't too bad but nothing special. I don't think I'd be going back at all.

    (2)

  • Jamie N.

    Went before a concert and was a little nervous because we were arriving at 5:30 on a Saturday night. We had to wait 20 minutes but they handled the crowd well. Our waitress was awesome and we told her we were in a time crunch and got our food extremely quick. The food was better than we expected. My salmon was one of the best I've ever had with a lot of flavor. The ribs, honey BBQ chicken wrap and pulled chicken sandwich all got good reviews from our table as well. Will definitely go back!

    (4)

  • Ricky M.

    For a person who hates country music you would think I would hate this place I was skeptical of going but thought I would give it a shot. I walked in and was surprised just how huge this place was not to mention how packed. After finding out it was going to be a 2 hour wait I decided to sit at the bar I started off ordering a beer and they brought me a huge beer in a mason jar.. pretty cool if you ask me. Next I ordered some appetizers went with the fried pickles and was told the pulled pork nachos were good so went ahead and got them and wow was I surprised the nachos were probably some of the best I had after eating those I was stuffed so passed on dinner. For this being a chain restaurant I really was impressed I would go back in a heart beat!

    (4)

  • Nat J.

    My boyfriend and I were super excited to check this place out. We entered and were greeted by 5 girls standing behind the counter which was kind of awkward. I'm sure there were plenty of other things to be done considering we were told we would need to wait 20 minutes for a table. We opted to sit at the bar because it was about 9 pm and we were hungry. We ordered the shrimp and grits app which was decent. For dinner we decided to share the 2 meats and two sides. I could hardly eat the smoked turkey so I moved on to the beef brisket which was actually worse. This plate was priced at 25 dollars and took about 25 minutes to arrive. It reminded me of microwaved lunch meat with canned gravy drizzled on top. I wouldn't have fed this meat to my dog. Although we felt guilty for wasting, neither one of us could stomach chewing another bite so we pushed the plate away. The bartender concurred that the plate "looked like shit" and asked the manager to discount our check which was nice. Needless to say, it left a bad taste. We left wondering if maybe they ran out of the meat we ordered and had to improvise. Whatever happened-someone needs to get Toby in their to straighten this out real quick.

    (1)

  • Karen C.

    Bwahahaha. I'm still laughing to myself that I came here. Do I love country music? Yes, yes, yes. Do I love Toby Keith? HA! No. Not at all. In fact, I refuse to eat anything called a "freedom fry"... but, I had friends staying nearby for the night and wanted to have dinner with them, so this is where we went. First of all, parking. Parking at this monstrosity of an "entertainment complex" is a hot mess. It took us forever to figure out where to go. Second of all, wait times. Every single restaurant had a ~45 minute wait. WHY!? This is why I rarely ever go out to eat in the 'burbs & make my friends come to me instead. This place is HUGE. Like, I felt like I was in Las Vegas HUGE. We put in our name and waited at the back bar, that did not have a bartender. When we finally did get seated, our waitress was nice. We ordered drinks, then ordered entrees. Here's where it went more downhill. I ordered pulled chicken, my friend ordered pulled pork, other friend ordered a wrap. They bring out the entrees, 2 pulled porks & a wrap, no chicken in sight. I'm not a big pork eater, sometimes I can power through but I just wasn't wanting it, so I asked for it to be changed to the chicken that I originally ordered. Waitress apologizes, says she'll be right back. Friends eat. And eat. And eat some more. The waitress kept coming back and apologizing that it was taking so long... it wasn't her fault, but my friends were easily done with their food for 30 minutes before mine ever came out. So then they had to awkwardly watch me eat my chicken sandwich. And honestly, this chicken sandwich wasn't exactly worth waiting the extra hour for. The waffle fries were bizarre as well (I got these instead, see aforementioned refusal to eat "freedom fries"), they had cornmeal or something crunchy on them, and my stomach wasn't all that happy on the drive back to the city. Luckily, the waitress said they were going to comp my meal because of the crazy wait, so that was nice at least. Overall, I got to drink an iced tea, listen to country music while seated under what I can assume is the world's largest guitar hanging over a bar, eat a very late (free) dinner with two of my good friends and watch the finest that the suburbs have to offer walk around in very interesting outfits... which isn't all that horrible I suppose, but I will most likely not be back anytime soon. Toby, if you're reading this, don't go stickin' a boot in my a$$ because of this review. Thanks.

    (2)

  • Matt R.

    Although I don't get the allure of line dancing or the country atmosphere, this place seemed like it would be right on the money for those events and looked pretty nice inside. That being said, tried to watch the Blackhawks game here on 6/17 and that was a mistake. Small TV's (considering the size of the place), pretty rude server (although I hate to make judgement because of one bad apple), and definitely mediocre food. On a side note, no matter how many people are watching a particular TV, they are willing to change the channel per a single patron's request; regardless of the disruption it causes to everyone else in that section of the bar. Blackhawks game 3, or the Cubs game? Somehow the Cubs game won out?! Moved to Park Tavern next door and finished the game in a great environment. Having looked at the menu we wish we would have eaten there too.

    (2)

  • Tobin h.

    Fantastic place for an expensive night out. I was worried going in seeing all the negative yelps but it was a pleasant surprise. The service was wonderful, the energy level high, and the space inside the place was grand. The night consisted of many Busch light Big gulps and a foggy dance step or two to a adrenaline filled band playing a little country and a little classic rock. As I said before, it was expensive but considering it was only a $20 cab ride from Elmhurst, and there were several other establishments to hop into, and the anticipation of an outdoor skating rink...I'd say Toby Keith's and the rest of the new Rosemont courtyard is well worth your investment of time as a family in the afternoon, a couple for the evening, or even going with the boys/girls for a night of "trouble".

    (4)

  • Kathleen C.

    Some of the worst customer service I have experienced. I went there for a Bachelorette party on a Saturday night at the beginning of August. We arrived at 6:00pm. The place was NOT packed. We were supposed to have dinner there and then drink/dance. The maid of honor made a huge mistake, and did not reserve a table. She said she called and was informed that she needed to have a tab of $800.00 to reserve one. I think she was misinformed or confused, but I digress. We had nearly 20 girls in tow. For that, I 100% blame her, terrible planning on her part. However, we waited almost 2 hours for a table. We were at the front of the bar right where you walk in, and basically just stood around and drank for two hours. We should have left right away, but no one took the reigns on where to go, and I wasn't in the wedding party so it wasn't my place to do so. We repeatedly checked to see what was going on and they kept saying we were next. When they finally sat us, it was at a table that was free THE ENTIRE TIME WE WERE THERE. Other tables were being serviced in that same area, so it wasn't for lack of wait staff or availability. We order, and only order sandwiches because we don't want to wait another two hours for the food to be cooked. The food arrives about 40 minutes later. It was okay, nothing great, nothing horrible. We ate as fast as possible and get out of there. One of the women in our group actually owns a bar/restaurant up North. She thought the reason why they made us wait so long for a table, that was clearly available the entire time, is that they wanted to make the place look more packed than it actually was. Do yourself a favor and go anywhere, and I mean ANYWHERE else but here. There are plenty of options right around the corner.

    (1)

  • Joelle S.

    I was afraid of this place, just from the name. I DON"T LIKE COUNTRY ANYTHING, let alone do I know who Toby Keith is (except that he is a country singer). The place is BIG, warehouse BIG. And LOUD. They have a nice menu, not huge, but nice size. Doesn't take 30 minutes to figure out what you want to eat. I had soup and salad. The tortilla soup was excellent and the salad was very good. I did have to ask the server for more dressing, might want to just ask for extra when I order the next time (if we come back). My husband had a burger that was big, juicy and delicious! My question: why must they dress the wait staff to look like white trash hookers? I really don't need to see someones butt cheeks falling out of their shorts or their belly ring as they bring me my food. LET YOUR SERVERS WEAR REAL CLOTHES! IT'S WINTER IN CHICAGO AND THE SHORTS AND TANK THING IS JUST LOW CLASS.

    (3)

  • Tammy M.

    Went here for my son's birthday because he loves the song and had heard it was pretty good. Hostess sat us and was met with attitude when she sat us at two tables rather than a booth at our request as my son is in a wheelchair and table is easier. Service is SLOW!! Now, I did feel bad that our server seemed to have tables scattered to the four corners of the earth, but.... Poor planning and seeing several staff standing around doing nothing did not help the service or lack there of. Appetizer platter was lack luster-really waged it to be a tray a deep fried -oh so bad for you - goodness, but I've had better out of the frozen food section of the grocery store. Finally get our food and not only is mine not what I ordered (south of the border burger only as a VEGGIE burger) , but wrong side and not a veggie burger. Everyone is done w their meal before we even see the waitress to tell her to forget it--- tad late to get my " be right out" replacement. No one sang great praise of their meals other than sweet potato tots - which were good ; more like dessert, but still really good. Ordered chocolate cake and ice cream for the birthday boy. I had one disgusting bite. Tasted old and soggy - very disappointing end to our evening. No need to return.

    (2)

  • vadim l.

    The worst trained staff and management I have ever seen. I was with a group of five and we asked the waitress if we can sit at an empty table, she said yes. 10 minutes later one of the hostess said we can't sit there and to go upstairs where there is more room. We went upstairs and were told that the area was reserved. I asked to talk to the manager, but he didn't care that his staff was inept and told us we can leave. I have never seen such badly trained staff and management.

    (1)

  • Susan M.

    Music sucked (and I kinda like Country music), service sucked (although my party agreed that about 30% of the waitresses were worth looking at, which might be the only reason we stayed for a full half hour before leaving), never again.

    (1)

  • Katie L.

    Came here Saturday for a country-themed combined bachelor/bachelorette party and it definitely delivered a fun time! This bar is huge, so our group of 20 was easily accommodated and we arrived before 9:30 so we avoided the cover charge. Not being a country music fan myself, I had a surprisingly great time and the band was entertaining! The sub-floor dance floor in front of the stage and large mason jars full of beer helped with the mood! Would return if in the rosemont area and I can't wait to try all of the other joints on this street!

    (4)

  • Pam M.

    Greeters did not seem to care we were there, and it was not very busy. Waiter started well and attentive, though that fell off. Food took quite a while before being served, and when it came it was cold, barely room temperature. I sent it back, when it came out the second time it was brought out without the vegetables the waiter saying the reason it was cold before was that the shrimp and corn had sat waiting for the vegetables, but the vegetables were cold too. I found it strange that there was no butter for the corn.The vegetables followed shortly and were the meal was okay. I wouldn't suggest or recommend the place.

    (2)

  • Jen B.

    I just left Toby Keith's, I was there for a birthday party. We had a great time, but by the end of the night, after spending plenty of money on food & drinks, I asked the bar tender for a glass of water and was told they can only sell me a bottle of water for $2.00. Really? After spending well over $100 I can't have some tap water and ice?!? Especially since most of my friends at this point had been over-served???

    (1)

  • Ann L.

    Came here on a Saturday night and having seen the previous reviews was prepared to wait. That was fine. Grabbed a drink stood and people watched for about an hour. It was great. Finally got seated. Food was good, fried pickles were outstanding and service was just fine. The place is huge and very clean. The best part though was the music. Drinks are crazy expensive for a suburban locale but it's a tourist trap. What do you expect? Anyway, back to the music, great country cover band, when they went on break they had a dj to keep people moving. It really was the most fun I have had dancing in a long time. Might have been the company I was with but I think it was the whole experience. Nicely done for being a celebrity bar

    (4)

  • Corey M.

    Ok, so not a bad place, lots of eye candy, or not so much. Lots of country music, if your ok with that. Chili conqueso was gritty tasting, chips were cold and stale. Pulled chicken sandwich was bland, no flavor and was just chunks of chicken that were from some other dish too, not pulled and the chips were cold and hard, very poor impressions. Plus.... I am military and I didn't even get a discount and I was in uniform. Skip this place unless your into the music.

    (1)

  • Jim G.

    Went last night for dinner. The Diablo Chicken sandwich was awesome as was the 32 oz. Half Acre Beer. It's going to be a great music venue. Thank god there's some country in our area - finally. The place is HUGE, as in warehouse huge. And once the live music starts it is loud,. This is not an intimate setting at all, It's a let's drink and listen to great country music kind of place.

    (4)

  • Erick H.

    I agree with others that this is just okay. The food was okay, nothing special. We were able to eat outside (it was warm) and we had a beautiful sunset going on. I'm sure they have a lot of fun when a concert is happening, but for just dining with my sweetheart it was a little disappointing.

    (3)

  • Angela U.

    We visited on August 11, which was a late Saturday lunch. I tried the Fried bologna and my husband had the pulled pork. Both sandwiches were excellent. When we had finished dining we walked around the stage area. Looks like it will be a great live venue. As a fan of country music it is nice to see this venue open and bring us the acts we want to see. Thank you for bringing Keith Anderson, Jason Michael Carroll, Sawyer Brown and Tanya Tucker to Rosemont. We will definitely be there for these shows!

    (4)

  • Scott C.

    I really enjoyed the location in Vegas, so when I found out one was coming to the Chicago land area, I was excited. I've been here a few times since it's opened and have learned the best way to experience this place. -First, get here early. At around 9pm they start to charge a cover. The only reason they do this is because people pay it. There is absolutely no reason why someone should pay just to enter the building. It's a complete money grab. -Second, have the girls at the front desk validate your parking as soon as you enter. You may forget by the end of the night, and free parking is better then $13 parking. -Don't order food if you're in a rush, cause they definitely are not in a rush to bring it out to you. -Enjoy beer form a mason jar. This is probably the only reason I ever come here. I could easily solve this issue by buying my own mason jar, but it's just not the same. -Lastly, and definitely most important, avoid doing anything that can make a bouncer angry. These guys are juiced up and on a power trip. They are looking for any reason they can find to toss people. Might actually be why they charge the $5 cover. That way if you get tossed, at least they got some money out of you first. I've been lucky enough to not have been thrown out, but I was near an exit one evening and was able to see many people escorted from the premises. I did have a friend who was walking in the same direction as the bouncer next to him. He tried to talk to him and was told "Get the f*** away from me."

    (2)

  • Haley P.

    Well, let's just say I used to enjoy this place. The live bands were great and the dance floor is fun. I meant to write this review a while ago, but never got around to it until I just saw a review on the bouncers. Now, I understand what a bouncers job is, that is to protect customers, break up fights, and check IDs. Anyone want to explain to me why these bouncers decided to get into a THROW DOWN fight with my younger brother and some of his friends? My brother was home visiting from the Air Force around Christmas, he decided to go have some fun with his friends in Rosemont for the few days he was home. And what happens? He gets punched in the face and thrown out of the bar. From what I've heard, this place has been known to have law suits on them because of their bouncers. They act like tough guys, but probably can't tell their head from their ass. Let's just say, the only time I will ever be back in that bar is if I'm bitching out the bouncers for what they did to my brother and his friends.

    (1)

  • N R.

    Service was brutally slow even though the place was empty. Credit cards sat on the table for 20 minutes, literally couldn't even get someone to take our money so that we could leave. When we attempted to discuss with the manager, he acted as though we were an inconvenience to him and cowardly refused to have a conversation with us. In reading some of the other reviews, sounds like this is par for the course. Definitely will not be back to this poorly run establishment.

    (1)

  • Steve R.

    Hey Toby!!! Fake wood walls and mediocre food do not a country bar make, especially with a high price tag. I ordered a burger and a beer. Neither came quickly. My hamburger was still mooing even though ordered well-done. I asked for another, but it was bloody too, so I just ate around the raw parts. The entire hamburger fiasco took almost an hour, during which I and my group received zero attention from the bartenders. Even with a score of empty glasses in front of us, and lots of (attempted) non-creepy, I-just-want-a-beer eye contact. The fries were outstanding and the only good part about this experience. After finishing my burger and beer, I sat there at the bar for 20+ minutes trying to get the attention of one of the five bartenders, all of whom seemed too preoccupied to get me another drink. It was a weeknight and there were more employees than customers in the place, but they all seemed to be super-busy with other things besides helping customers. The other guys in my group started leaving as the lack of service prompted us to call it an early night. Bad form, Toby. I should have known after your terrible and expensive concert was a 2 hour long truck commercial..... I don't love this place, and I won't be back.

    (2)

  • Michelle S.

    How disappointing! 7 of us went there for a night of fun only to be told there would be a 2 and a half hour wait. After finally getting a bar table, ordered drinks, and appetizers, we were then told it would be another 30 minutes. When we checked again with the hostess desk (really, 7 hostesses standing there?) they then told us there was a delay due to the kitchen. Sorry but that was it for us! We went somewhere else and won't be back.

    (1)

  • Jennifer G.

    I so do NOT love this bar & grill! Started off with rude reception from barely dressed 20 year old chicks who tell me it's a 45 minute wait for the patio, when I am LOOKING AT THE PATIO which has five tables open. My husband argued a bit and got us a table, the remaining tables were not filled for over 30 minutes. Unreal. Now to the food. We ordered the fried pickle appetizer because we HAD to know what a fried pickle tasted like. It is shockingly delicious. I was very pleased with the appetizer and thought it was going to be a preview of more awesome food to come. Could not have been more mistaken. I ordered the steak sandwich, and my husband ordered the South of the Border burger. We uploaded a picture of his dinner...check it out. It's really pathetic. My steak sandwich was served on a burger bun, which to me, is a huge fail. It should be on a tough crusty french roll. The bun fell to pieces as I tried desperately to gnaw at the fat filled, over cooked, chewy beyond belief, 'steak'. A friggin T-Rex would have had issues eating this sandwich. The fries were ok though. I mostly just ate those. My husbands burger, which was supposed to have guacamole, cheese and jalapenos, arrived open-faced with literally about 1 tsp of guacamole and four small jalapeno slices. No onion, tomato or lettuce on the side. The best part though was we ordered the veggie of the day for his side dish, which was supposed to be roasted sweet potato, onion and zucchini. Instead, what showed up was a pile of frozen peas, carrots, and green beans. No joke, it looked like the veggie mix you get in a nursing home. He looked at the waiter and said "are you joking??" The waiter said, well, they were out of the other stuff. And I said, then wouldn't it have made sense to come back and ask if we wanted food for the infirm, or something else off the list?? He was very apologetic, I will give him that, and asked what he could do to make it right. We ordered the mashed potatoes instead and asked for more toppings for the burger. We were given another teaspoon full of guacamole and a few more slices of jalapeno. Not satisfied, but tired of bitchin, we took it. He offered us dessert as an apology. We said great, we'll take the brownie a la mode. The brownie came out, no la mode, not warmed and it tasted like those spongy brownies you get individually wrapped in a cafeteria. Ghiradelli my ASS. Seriously, this food was barely fit for human consumption. I was tempted to get a manager and really argue over the bill, but decided to choke down my disgust and pay just so I could get the hell out of there. This is the second restaurant I have tried in the MB Park and the second time I have been really disappointed. Are there no good servers or restaurant managers anywhere near the Rosemont area???? I am done with those restaurants and have no desire to go back to that area unless I am seeing a movie. Seriously, check out the burger pic - you'll laugh!

    (1)

  • Russell B.

    5 o'clock for dinner and the restaurant was not crowded. Seated at two different tables that were very dirty. Finally we seated ourselves at a clean table. Service was just ok but food was quite good. Salad, steak and veggies were all excellent . No band that night but the wife and I wanted to practice dancing on the dance floor. Well, they don't have music playing in the dance floor area and there was a layer of grease or oil making it almost impossible to dance

    (3)

  • Steve B.

    This experience can be summed up in 1 simple sentence; This was possibly the worst dining experience I have ever been a part of. Where do I begin? I will openly admit that we did have a large party, but seating us was not an issue. Things started out fine once we got to the table. Drink service was prompt and appetizers came out as ordered. Then things got really interesting. We all ordered dinners, and waited for our food. The first round of dinners came out, feeding about 2/3 of our group. The waitress explained that the rest would be out shortly, and then the wait began. 20 minutes pass by, the waitress doesn't check in with us, and neither does the "manager". After 40 minutes of waiting, the waitress comes back to tell us that the "manager" has been alerted, and he has offered to take 50% off the food bill and bring some desserts. This prompted the person who organized our party to go seek out the "manager". What I got out of that was that he indicated that he was aware of the situation, and planned to come over to talk to us. That never happened. At this point, the waitress comes back to re-confirm what the orders were...which makes me think they just lost them. Long story short, after seeking out the "manager", the food and 1 round of drinks were comped, which considering 1/3 of our party had to wait an extra hour to get some sandwiches and a salad, is the very least they could do. Also, we never, and I mean never saw the "manager". I get the feeling he was more interested in "trolling the dance floor" than dealing with customers getting poor service. It's a shame, because I had the pork chops, and they were outstanding, but I don't really know that I could give my business to this restaurant, especially considering how many other options are available in that same park area.

    (1)

  • Kimberly C.

    I had a great time here. The place is amazing. I think people need to give this place a little time before giving such harsh reviews. It has only been open 2.5 weeks!! Our 32oz beers in mason jars were between $10-12 a piece for those who were wondering.

    (5)

  • Christina L.

    Wow! Toby Keith you should really dissociate yourself from this restaurant. It does your fame no justice. The food was nothing special. I ordered the fried chicken with mashed potatoes and gravy. The gravy tasted as if it was from a can, the potatoes were bland and there was just nothing special to them. The margaritas were disgusting. I reluctantly drank the first one hoping it was just me. The second one was alright but it was still not great. Now lets talk about the bill. My husband and I were staying at a nearby hotel for our 5th anniversary and decided to try Toby Keith's knowing we would be going to Maggiano's the next day. Never did I think that we would be paying more for Toby Keith's then at Maggiano's for less quality food. Ridiculous! For a fried chicken dinner, two margaritas, 2 beers, and a steak dinner we paid $77 dollars at Toby Keith. For lasagna, chicken Alfredo, two martini's, two margaritas, and two free pasta dinner to take home for free on the house (something standard), we paid $75. Needless to say my husband and I will never be going back to this restaurant if it was free. P.s. I forgot to mention how unhappy the waitresses look and how tacky their outfits are. Yuck! Have some class. Hooters and Tilted kilt have more class then some of the outfits I seen at this place. No thanks!

    (1)

  • Tiff J.

    Good food & service. Nothing outstanding-pretty average. The atmosphere is country. The only thing I would change is the outfit's that the female employees wear. It made me uncomfortable. They wear suppppper short shorts (aka jean underwear) & tank tops with everything flowing out.

    (4)

  • Arletta C.

    I've not tasted the food but I've been here in the evening. I love the fact that it's open until 4AM! The place is HUGE! The bar is fully stocked and the dance floor is tons of fun! This is one of those places that you watch the people that know how to line dance... but it's also one of those place you can join in and no body is judging. I had fun and would go back again!

    (4)

  • Cesar R.

    I enjoyed this place very much!! Great cust service, friendly staff great food and drinks..highly recommend!!

    (5)

  • Eric M.

    Just Ok. .. service needs to be worked on. Only saw the server to place the order and pay the bill.

    (2)

  • Laura F.

    Toby Keith should be embarrassed. What was intended to be a short lunch turned into a two hour ordeal. My husband and I sat at the bar, giving the bartender a total of five customers. It took a full ten minutes before the bartender even noticed us. She spent most of the time sitting on the customer side of the bar flirting with someone who appeared to be a manager of some sort. Our appetizer of stale chips and con caso dip was done before anyone decided to turn on the bar TV's. Our lunch ended with the bartender clearing our plates, then disappearing out the front door to smoke with a couple customers: oblivious to the fact she never dropped our check. But that's okay; while we waited for her to return, we got to watch the lunch staff change out of work clothes and parade through the restaurant in sweat pants and discuss their evening plans with each other. There are SO MANY great restaurants in the area; do NOT waste your time at Toby Keith's.

    (1)

  • Frank S.

    Spacious, clean, good service, friendly atmosphere, pretty much sums up my initial experience with TKs new bar and grill in Rosemont. Been following the progress of Tobie's new bar on facebook, for several months. Was happy to get the news theyy were opening last week, and was able to make it Saturday for a late lunch. Had the fried bologan sandwich, a mason jar(s) of beer, and fried pickle spears. Beer was cold and fresh, bologna and fries were very good, and the pickle spears were tasty. The service was quick, and attentive, and the greeters at the door were friendly. The bar itself was very roomy on the first floor with 3 bars and a live band stage. Second floor had private rooms(for rent), overlooking the live stage. Another bar and an outside table area were also on the second floor. There is plenty of parking in the back parking lot, or the pay parking garages(if you get your ticket validated at the front desk of the bar you park for free). I found my time at TK's very pleasant, and will be returning. With all the new bars/restaurants as well as Muvico, and the nearby casino(in Des Plaines) I can see this being a major entertainment area. Chicago you have just met your match. This whole new area is one big adult playground!!! OH YES!!!!!!!

    (5)

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Map

Opening Hours

  • Mon :11:00 am - 1:00pm

Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Late Night
    Parking : Garage
    Bike Parking : No
    Wheelchair Accessible : Yes
    Good for Kids : No
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Very Loud
    Alcohol : Full Bar
    Outdoor Seating : Yes
    Wi-Fi : No
    Has TV : Yes
    Waiter Service : Yes
    Caters : No

Toby Keith’s I Love This Bar & Grill

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