Went for lunch. I hadn't been there for a long time. I wanted their potato skins only to find out they had taken them off the menu. I had the beef nachos. They were Pretty good. A big order that I could only eat half. Place was clean and not very busy. The person I was with had tacos. You can get much better tacos at Front Street Cantina.
(3)
Christina J.
It's a typical Chili's. I had their fajitas which are not authentic and need to be revamped. My lemonade was good lol. Meh, there are better places to go eat with the family.
(2)
Tania R.
Why do I come here? Understaffed is the norm. Service is so slow. Chili's typical menu so no surprises there. Plan more time than you think is necessary.
(2)
Courtney O.
I absolutely love this place! Definitely a regular here, Nick the new manager here Rocks! When yo go in they make me feel like the female version of Norm from cheers! Yes, I'm the cute version too! J/k. Food is always great, they even found a way to keep the fries hot! Great job chilis! I think I'll keep my regular status here for a while & keep getting the Shiner Burger yummmm!
(5)
Gwin C.
Quality, service, menu we think is the pits. Used to come lots with the kids and now its just frustrating and not worth it when you can go to Red Robin and get great service.
(2)
Lisa M.
This has to be the worst restaurant I have ever experienced. We waited an hour and 20 minutes and didn't receive our meals. Other families came and went as we waited. If the place was busy, it would be understandable; however, there were multiple empty tables.
(1)
Angela P.
If you're going to order takeout, call ahead. Because if you walk in and place a takeout order, you're going to wait a really long time. And even if you call ahead, you're still going to wait when you get there. Unless, you know, it took you an hour to get there. I use the takeout service when I'm craving Chili's, but I'm too lazy to go inside and dine in. We've dined at this location several times, and I'm always satisfied with the food and service. Menu is the same as other Chili's, my favorites being the Sante Fe chicken wrap and the chicken crispers. The margaritas are $3 on some days, and I love me a mango margarita! They are very sweet, so if you like your margarita tasting mostly like tequila, you better order something else. The Corona-ritas are pretty tasty as well, but a little pricey. This place never seems very crowded, and there's fairly attentive service when you dine in.
(4)
Kevin H.
Have been eating here for ten years and love it. Until today. Seriously, do not order the loaded potato skins. At least a day old and hard as a brick. Will think twice next time about where to order take out. :(
(2)
Jennifer C.
Joanna is the best waitress!! The restaurant was PACKED but she still managed to anticipate our needs, recommend great choices, refill our beverages without beings asked, and was overall very attentive. Great new items on the menu!!
(5)
Jeff B.
I ate lunch here today. I just read both of the other reviews. Obviously, there's some polarity in the opinions represented. Here's mine. It's a Chili's. The menu is fine. I had the Jalapeno Smokehouse Burger. This time I didn't fill up on chips and fries. I actually enjoyed the burger. I left most of the fries on the plate (although they did taste good). I'm not going to build it up into something its not, but I had good service and fine food.
(3)
Beverly W.
Food is good, service is lacking. The reason for giving this establishment a low rating is that it is filthy. The bar area's seating area is sticky. The menus which are left at the table are sticky with food particles. It looks like they never clean them off. We went from table to table and actually couldn't find one table that was clean. The food is good, but I will probably never go back. Never saw a Manager around. When you come in now one pays any attention to get you seated. I wouldn't waste my time on this place.
(2)
Lauren T.
I ate here a few days ago and I was impressed, because the last time I ate at a Chili's I decided I was done with the brand. There were just two of us and we were seated right away in the bar area. There was a booth available, which I appreciated and the bartender was fairly quick at greeting us. A large Bud Light was only 3.50 and we had a coupon for a free appetizer and opted for the Southwestern Egg rolls. Normally I think they are about 7 or 8 bucks, which may be a bit much but I really like them, so I would probably pay it. The meal was timed well and we had plenty of time with the appetizer before our meals came out. I had the avocado burger with the black bean patty and it was fantastic. I have heard mixed reviews about their veggie patty, but I was a fan, though a little dry. The server didn't bug us too much, but she remembered my honey mustard and checked on us enough to bring us what we needed, so kudos to her. With the coupon our meal was about 30 bucks including alcohol, so not bad. They have little self checkout computers on the tables too now, so you can split a check and pay with a card without waiting, which was fun. I think you can use those to order stuff too, even though we didn't use that function.
(4)
Joedel G.
I've been here a lot of times. Great experience everytime I come here either dine in or take out. Close to my house and very accessible. The atmosphere is always nice, it's just a happy place. Tex-Mex is one of my favorite cuisine. Don't forget to order the appetizer sampler triple dipper, also try the hot spinach artichoke dip, you won't regret it. A bowl of chili is a must too. For the main entree they have wide selections it's up for you to play around. If you like some alcoholic drink, you might wanna try their margarita selections. great, great, great...
(4)
Robb L.
Bad food and worse service. I think we finally went there for the last time. On one occasion we waited for about 15 minutes to get our daughter a refill of a kid's drink. So I finally got up and walked to the bar to have the bartender help me. While standing there, I looked towards the kitchen and saw some food fall off the plate onto the floor. The employee picked up the food and put it back on the plate to be served. Other employees were standing there and said nothing. Would you go there again after seeing that?
(1)
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Address :12740 S State Rt 59
Plainfield, IL, 60544
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Jerry D.
Went for lunch. I hadn't been there for a long time. I wanted their potato skins only to find out they had taken them off the menu. I had the beef nachos. They were Pretty good. A big order that I could only eat half. Place was clean and not very busy. The person I was with had tacos. You can get much better tacos at Front Street Cantina.
(3)Christina J.
It's a typical Chili's. I had their fajitas which are not authentic and need to be revamped. My lemonade was good lol. Meh, there are better places to go eat with the family.
(2)Tania R.
Why do I come here? Understaffed is the norm. Service is so slow. Chili's typical menu so no surprises there. Plan more time than you think is necessary.
(2)Courtney O.
I absolutely love this place! Definitely a regular here, Nick the new manager here Rocks! When yo go in they make me feel like the female version of Norm from cheers! Yes, I'm the cute version too! J/k. Food is always great, they even found a way to keep the fries hot! Great job chilis! I think I'll keep my regular status here for a while & keep getting the Shiner Burger yummmm!
(5)Gwin C.
Quality, service, menu we think is the pits. Used to come lots with the kids and now its just frustrating and not worth it when you can go to Red Robin and get great service.
(2)Lisa M.
This has to be the worst restaurant I have ever experienced. We waited an hour and 20 minutes and didn't receive our meals. Other families came and went as we waited. If the place was busy, it would be understandable; however, there were multiple empty tables.
(1)Angela P.
If you're going to order takeout, call ahead. Because if you walk in and place a takeout order, you're going to wait a really long time. And even if you call ahead, you're still going to wait when you get there. Unless, you know, it took you an hour to get there. I use the takeout service when I'm craving Chili's, but I'm too lazy to go inside and dine in. We've dined at this location several times, and I'm always satisfied with the food and service. Menu is the same as other Chili's, my favorites being the Sante Fe chicken wrap and the chicken crispers. The margaritas are $3 on some days, and I love me a mango margarita! They are very sweet, so if you like your margarita tasting mostly like tequila, you better order something else. The Corona-ritas are pretty tasty as well, but a little pricey. This place never seems very crowded, and there's fairly attentive service when you dine in.
(4)Kevin H.
Have been eating here for ten years and love it. Until today. Seriously, do not order the loaded potato skins. At least a day old and hard as a brick. Will think twice next time about where to order take out. :(
(2)Jennifer C.
Joanna is the best waitress!! The restaurant was PACKED but she still managed to anticipate our needs, recommend great choices, refill our beverages without beings asked, and was overall very attentive. Great new items on the menu!!
(5)Jeff B.
I ate lunch here today. I just read both of the other reviews. Obviously, there's some polarity in the opinions represented. Here's mine. It's a Chili's. The menu is fine. I had the Jalapeno Smokehouse Burger. This time I didn't fill up on chips and fries. I actually enjoyed the burger. I left most of the fries on the plate (although they did taste good). I'm not going to build it up into something its not, but I had good service and fine food.
(3)Beverly W.
Food is good, service is lacking. The reason for giving this establishment a low rating is that it is filthy. The bar area's seating area is sticky. The menus which are left at the table are sticky with food particles. It looks like they never clean them off. We went from table to table and actually couldn't find one table that was clean. The food is good, but I will probably never go back. Never saw a Manager around. When you come in now one pays any attention to get you seated. I wouldn't waste my time on this place.
(2)Lauren T.
I ate here a few days ago and I was impressed, because the last time I ate at a Chili's I decided I was done with the brand. There were just two of us and we were seated right away in the bar area. There was a booth available, which I appreciated and the bartender was fairly quick at greeting us. A large Bud Light was only 3.50 and we had a coupon for a free appetizer and opted for the Southwestern Egg rolls. Normally I think they are about 7 or 8 bucks, which may be a bit much but I really like them, so I would probably pay it. The meal was timed well and we had plenty of time with the appetizer before our meals came out. I had the avocado burger with the black bean patty and it was fantastic. I have heard mixed reviews about their veggie patty, but I was a fan, though a little dry. The server didn't bug us too much, but she remembered my honey mustard and checked on us enough to bring us what we needed, so kudos to her. With the coupon our meal was about 30 bucks including alcohol, so not bad. They have little self checkout computers on the tables too now, so you can split a check and pay with a card without waiting, which was fun. I think you can use those to order stuff too, even though we didn't use that function.
(4)Joedel G.
I've been here a lot of times. Great experience everytime I come here either dine in or take out. Close to my house and very accessible. The atmosphere is always nice, it's just a happy place. Tex-Mex is one of my favorite cuisine. Don't forget to order the appetizer sampler triple dipper, also try the hot spinach artichoke dip, you won't regret it. A bowl of chili is a must too. For the main entree they have wide selections it's up for you to play around. If you like some alcoholic drink, you might wanna try their margarita selections. great, great, great...
(4)Robb L.
Bad food and worse service. I think we finally went there for the last time. On one occasion we waited for about 15 minutes to get our daughter a refill of a kid's drink. So I finally got up and walked to the bar to have the bartender help me. While standing there, I looked towards the kitchen and saw some food fall off the plate onto the floor. The employee picked up the food and put it back on the plate to be served. Other employees were standing there and said nothing. Would you go there again after seeing that?
(1)