Heng Wing Restaurant
121 W Palatine Rd, Palatine, IL, 60067
Heng Wing Restaurant Menu
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Appetizers
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Soup
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Shrimp And Lobster
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Beef
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Chicken Or Poultry
Healthy Meal suggestions for Heng Wing Restaurant
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Appetizers
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Soup
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Shrimp And Lobster
-
Beef
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Chicken Or Poultry
Visit below restaurant in Palatine for healthy meals suggestion.
Visit below restaurant in Palatine for healthy meals suggestion.
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Address :
121 W Palatine Rd
Palatine, IL, 60067 - Phone (847) 358-3061
- Website https://www.hengwingpalatine.com/
- Click To Get Directions
Opening Hours
- Tue
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Quiet
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : No
Categories
Chinese Cuisine
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
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Miriam B.
The food is delicious I have tried a variety of dishes and I have never been disappointed, the service is great as well our server was very polite and answered our questions. We didn't have to wait around either. Absolutely delighted with both the service and the food!
(4)Danielle S.
If Wing Wah is our go-to Chinese place in Arlington Heights, Heng Wing is our go-to Chinese place in Palatine. The benefit of this place is it's more of a sit-down than a carry out, though they do carry out well also. The restaurant is typical traditional Chinese, the food is consistently good. The only thing I don't really care for is the metal tray that the guys push around to serve the plates, but I guess with all the plates that come with it, it's just easier to do it that way.
(4)Betty H.
Wanna like them, but have had much better!!! My hubby and the in-laws grew up eating here so they were just use to it. Ordered the app tray, egg rolls were pretty good, but the beef skewers were to salty and everything else was just too greasy. Was shocked with the prices was overpriced for the quality of food
(2)Pete D.
Service is absolutely terrible, very slow and inattentive staff is what brought my would be 3 stars to a 1 star rating. As others have written, I had terrible digestive issues following my meal here. I will never go back nor would I recommend anyone to go there either. If you want better Chinese food go to fortune cookie
(1)Michael B.
I grew up in Palatine, and was in town to visit some friends. Last night I was on my own, and decided to try Heng Wing, an old favorite. I snagged the only parking space left in the parking lot. The parking lot is still too small, and there are now notices taped to the door warning diners not to park in certain parking lots. Upon entering there were several people behind a counter, and one of them looked at me standing there alone and assumed I was there for pick-up. "Pick-up?" was the only greeting. I told him no, and asked if one person could dine alone. He pointed to the other end of the counter and said the hostess was over there. I stood in the foyer waiting to be recognized by the hostess and be seated. The hostess was having a conversation with a third person behind the counter about a personal issue, That conversation lasted several minutes, and she never acknowledged my presence. A couple who emerged from dining room ready to pay their check, and the hostess attended to them. The person she was conversing with then turned to me and said "Are you all set?", in a manor that seemed to indicate that: Had I finished dining and was I ready to pay my check. I replied "I guess not", chose to dine somewhere else, and left.
(1)Catherine P.
Looks to me just by glancing at the star ratings on the other reviews for this place that you either have a spectacular experience or a disappointed one....I think ours was up there, not fan-ta-bu-lous but pretty darn good. Do you like apples? ....I mean egg rolls!! Do you like egg rolls? They make one of the best egg rolls I have ever had. They are up there with New Star. We did the dinner for two this past weekend on Friday night. They allowed us to make one substitution. Love it!! We swapped out the S&S Chicken for a Sesame Chicken. The dinner includes a soup for each of you, egg drop or won ton, and we got one of each. It was very good, served nice and hot, just the way Chinese soup is intended to be served. It also includes an egg roll and a BBQ rib for each person. You get beef and broccoli and S&S chicken as your entrees. Again, we swapped the S&S Chicken out for the Sesame and both were very good. The beef and broccoli was more for the fiance, and the sesame chicken was more for me. It also came with some pork fried rice which was pretty good. It was a happening social environment which was surprising for a Chinese restaurant, but hey, good food and downtown Palatine, you can't be too surprised. We'll be back...next time, I'm trying something different and definitely getting my egg rolls!!
(5)Amanda M.
Food was edible...Being spoiled from the city, I didn't expect much so I went safe with a curry dish. How can you mess up curry? My curry chicken actually looked gray. I could tell what they did. They mixed the curry sauce with their general Chinese gravy sauce from another dish I ordered, which made it disgusting and pretty much watered-down. Gross. Fried rice was okay, pretty generic.
(1)Bob S.
Went for dinner around 8pm felt rushed since they close at 9. Food was.. Eh ok kind of all taste the same.For the price does not hold a candle to Yu's Mandarin. 2 egg rolls, 2 entree and some fried rice $40 and not a large amount of leftovers. Might have to pass next time.
(2)Pedro L.
Pretty much my Chinese food go to. Pretty consistent amazing egg rolls and main courses. Mongolian beef, Cantonese pan fried noodles, shrimp and the lo mein dishes. Booya! Family staple since it's close.
(4)Tom M.
SUMMARY ... 1. If you like Chinese food, this is the place to eat. There's a great variety of absolutely delicious food with healthy servings. 2. The staff is at par. 3. The prices are reasonable 4. We request this restaurant once or twice a month.
(4)Jacqueline M.
Canned mushrooms. Flavorless sauces. Grimy dining room. I used to go here when I was a kid (grew up in Palatine) but have been here 3 times in last year (because my family and I like to give places a second - and obviously third - chance) and I was utterly grossed out by most of their offerings. Take it from me (and my whole family), Heng Wing has gone downhill. It's not worth anyone's money and NO ONE CAN JUSTIFY using canned mushrooms in what is marketed as fresh Chinese/Cantonese cuisine. That's just terrible.
(1)Patricia D.
The food is really good, and ready quickly, but the food is pricey. Other than that, it's a great place to eat.
(3)Patrice K.
Was there on Thursday Feb 27. Food was very good as usual. The service was a little rushed & we were a semi large group (12) The waiter kept asking if we were done. Added check when I was still trying to get coffee. Almost any restaurant gets a star just for keeping my coffee cup full. Usually order it after 1 drink & by time food comes- never wait til after dinner. Usually tell waiter I love my coffee. Then it's up to them to keep full. So anyway he comes back & says they're out of coffee! What restaurant runs out of coffee? & if you do & we are semi regulars not that they give any acknowledgement . So lots of repeat business & don't think ever under 10 people. So went to check with manager. She's behind the bar - talking to people. The host tried saying he's seen full pots before so he knows they usually have it, all this time I'm trying to get managers eye & can tell they were intimidated to goto her. I would have had to excuse myself & get through like 5 people to reach her- she was avoiding me- I'm asking well do we ca ahead next time ? They don't seem to care if the customer enjoyed their meal. Never asked if anything was wrong, ect. Actually feel like giving a 2- unacceptable to run out of coffee!!
(3)John M.
I'm reluctant to post a negative review as I have been eating here for 15 years, about every 4-6 weeks. Over the past 2 yr's their food has become highly inconsistent. Recently we ordered take out, usually egg foo young and fried rice. Both tasted very bland, I wondered if the rice did anything more than slide over the wok and out. They are always busy and I wonder if they aren't falling into the trap so many Chinese restaurants have, which is they don't believe their customer base knows good food and will accept anything they put out there. They need a kitchen manager that enforces quality preparation, someone who watches out for the customer interests first. I will be reducing my visits to maybe a couple times a year and if the next dish I order is of the same poor quality I'll quit altogether going here.
(2)Marlo P.
I eat lots of Chinese food from all over the place. This place just wasn't doing it for me. The prices are a bit expensive for the stuff we ordered. Quite honestly, I even forgot what we ordered (two days ago). I don't think I'll be back here....
(2)Gary A.
The cocktails are worth waiting for, the spring rolls are great, service was a little slow, but we were not in any hurry, dinner was fantastic!
(4)Kat H.
I LOVE this place!!! I grew up on the food here, and it has consistantly been excellent. From their Mai Tais to their Egg Rolls, this is a place that you should not miss. (I have friends that have moved out of state that still dream of the egg rolls from Heng Wing!!!!) This is the only Chiness food that my kids will eat! My 4 year old daughter loves the egg drop soup and fried wonton, which anyone with young kids understands... is HUGE. Heng Wing is a family friendly place with outgoing staff and excellent food. You have to try it!!!
(4)Anthony S.
Diarrhea, Last night I was served a steaming pile of diarrhea compliments of Heng Wing take-out. That meal was the worst thing that's ever happened to me. It tasted like nothing and everything was drowned in sauce. If I could have given this place zero stars I would have. The really strange thing is that the parking lot of this place is always full. Who's going there? It must be all the elderly citizens in the greater Palatine area who either don't have taste buds, or just don't know good Chinese food. If you care about what you put inside your body, even a little bit, do yourself a favor and take your business a few blocks down the street to Siri Thai
(1)Elle M.
This place gets an extra star based on their drinks alone. Their food is terrible. I mean awful. If you want to eat Chinese food you're better off going anywhere but here. Their chicken chow fun is the most tasteless, limp, bland food I've ever put in my mouth. Don't waste your money on the food- seriously. But the drinks... strong and delicious. I highly recommend going for the drinks. If you can deal with the condescending service.
(2)Erin Cherry T.
My husband and I went here Friday for dinner. Years ago I heard about this place and heard it was good, so we gave it a try because Yu's in Schaumburg was over an hour wait. We got right in with no problem and I know why now. The hostess was nice, but sat us way in the back corner. Thought it was kind of strange seeing as there were plenty of table in the front of the dinning room. Our server was not so great, she had the personality of a board. She pressed us to place an appitizer order and then once we did, we decided we wanted the dinner for two and she was mad because she was suppose to bring the soup before our egg rolls. This didn't bother us, but it pissed her off and she made that clear. The inside of this place needs some serious cleaning, it is so dirty and run down. The carpet hasn't been clean in at least 20 years, the servers all push around these noisy dirty carts. This whole cart thing was so annoying and nasty. They bring your food out on them, the wheel boxes and bags over to your table to wrap up your food. It was just gross, the clean off tables with them and then bring your food out on them. As I said before we got the dinner for two, the egg rolls were good the soup is hard to screw up. BUT the food was aweful. We had Sweet and Sour Chicken that had zero taste. Beef and Broccoli that tasted so DIRTY, I swear they didn't was the broccoli before then cooked it. They use canned mushrooms, for the high prices they charge they could afford to use fresh and not canned. The Pork Fried Rice also had no taste. My husband and I ate about two bites of each dish and just couldn't do it anymore. Our not so cheerful server came over, didn't ask if everything was ok, she just wrapped up our food, left the check and went on her marry way. One would have thought that if you noticed we both didn't touch the food on our plate and the dishes you brought our food out in were still almost full that something might have been wrong with the food. We payed the bill, left the nasty food she packed up for us on the table and next time will wait to get into Yu's or Chef Ping's. I highly do not recommend eating here, may have been good years ago but truly has gone down, way down over the years.
(1)Megan S.
I honestly don't get what all the hype is about. I was nice and gave the place 3 chances, but just wasn't over the moon for the food. To top it off the service stinks. The hostess/hosts when I walk in are always great but the servers each time have been snooty. It may be because I've gone in by myself each time. Sometimes servers aren't so big on single customers because they assume they're not going to make much of a tip. The waitress I had last time was very nice to the group sitting behind me, but not to me. Like I said 3 times, so 3 strikes you're out. I won't be going back.
(2)Kate L.
the BEST potstickers I've ever had in my life. Growing up, my mom would know I was sick if she ordered Heng Wing and I wouldn't eat the potstickers- like at that point I had to be seriously ill. I was that obsessed, and still am. If you go to Heng Weng, do not forget to order these- especially with their orange sauce to dip in, mmmmm. As far as the rest of the food goes, it's your typical chinese food but with a little more grease, and that's kinda what makes it so good. They have huge portions, in my opinion, so it's super easy to just order a couple different things and just share it all!
(5)Richard C.
meh. typical to-go chinese quality food for the price of authentic chinese restuarant. not recommended.
(2)Sylvia M.
I used to live very close to Heng Wing and would dine there at least 1 time per month. I had originally heard about this place from one of my husband's coworkers, so we figured we'd try it out one day and since then we've been hooked! The staff is super friendly. They are always pleasant and smiling! They seem to know a lot of their customers, which makes me believe that there are a lot of 'Regulars' that eat here. The food is also great! The egg rolls are always fresh and also pretty generous in size! Their soups are also good and I am yet to try an entree I didn't like! My favorites include the Sweet and Sour Chicken, The Coconut Shrimp and the Beef and Broccoli! They also have some pretty good drinks as well! Try it out, you won't be disappointed! My only 'knock' on this place would be that their parking lot should be bigger :)
(5)Randy C.
We have been there a couple times over the past few years. Not great but not terrible. Just OK.
(2)Colleen B.
Had to wait for p/u over a half hour. Won't order on a Sat nite again. Food delicious but pricy
(3)Henry Y.
I traveled 30 miles just to eat here. That should say enough. The staff here is great....David, Mary and the gang.....and especially Lana!! She is especially great. I had Tsing Tao, Sam Adams, a green dragon and a couple other drinks. Food, oh yeah, we came here to eat too. Actually, we were having a party here celebration a graduation. And do I like to party. Sometimes I forget to eat, but not tonight. Eat I did. Had about 10 different things and they were all delicious. Just don't know what I had. I do remember so crab though. Anyway, it was all good, you can't go wrong here!!
(5)Jason H.
Heng Wing is my favorite Chinese food place. I wish they had food that was half this good in Tampa. Pineapple anything, Pork Egg Foo Young, Egg Rolls and Crab Rangoon are a few of my favorite things here.
(5)Jerry C.
Went to this place ONCE with my elderly mother and aunt. The only thing I can recall about the meal is that I ordered pot stickers as an appetizer, and they arrived at the table overcooked and so hard I could not cut them with a fork. When I politely asked that they be redone, the waitress quite literally YELLED at me that that was the way they were supposed to be and STOMPED OFF! I was in no way being difficult or overly fussy (my mother confirmed that). I have never encountered such blatant rudeness in a restaurant in my life, and I will NEVER go back. Update 10.16.2014: Returned against my will, because my mother REALLY wanted to go to Heng Wing for her birthday to see my aunt that lives in Palatine. I tried to be objective and stuck to basics to avoid a repeat of the waitress tantrum I encountered last time. It worked - sorta. No service incidents, but the food was totally disgusting. I can honestly say I have washed better food down the garbage disposal. Mom found it pretty hilarious that she ordered a peapod entrée that had 2 (count them) peapods on the whole plate. Funny, I didn't realize there was a peapod blight that wiped out the whole crop. I don't know how this place stays in business......
(1)tracy f.
Minus two stars for the lack of good vegetarian options. Why isn't there more tofu on the menu? That said, Heng Wing has always had the best fried rice, ever.
(3)Shannon S.
My stomach was hungry but was truly misled. Here was the family's standard order: Crab Rangoon - okay. Pot Stickers - chewy big pieces of dough. Chicken Chow Fun - ordered extra pan fried crispy noodles and it came out mushy and greasy. The family and misled stomach has urged me to not return. Sorry Heng Wing, your mailed menu has been tossed in the trash and website has been deleted from the search history.
(1)Alison M.
Heng Wing is the standard by which I judge all other American-style Chinese food. I loooove their Egg Foo Young- it comes in a savory dark gravy that is so tasty when mixed with the white rice that it comes with, the soft egg balancing with the crisp water chestnuts. The Veggie Fried Rice is fantastic, nice and soy saucy, but with a decidedly unique flavor, and the Crab Rangoon are actually handmade. The interior atmosphere is pretty standard, lots of kitchy decor, but still nice. I tend to think that tastes in American-style Chinese food are completely based on what you grew up with, and as my family ate here a lot when I was in high school, I still love Heng Wing.
(5)Maria L.
If zero stars were an option, I'd give it zero. I was starving, the bar was low - and It was still disappointing. :( I really wanted to love this place. Everything tasted canned - not even remotely fresh. The only standout - the crab rangoons. It was as if they were made at a different restaurant. They were hot and fresh and delicious. The cantonese chow mein came with the dry, stringy noodles separate from the overly salty, oozey, foul sauce mixed with over-cooked veggies and beef. The Kung Pao Chicken was even worse. The saddest part, my fortune cookie didn't have a fortune. Tragic. How have they been in business so long? I wish I'd eaten a lean cuisine instead (which I wouldn't say about most restaurants).
(1)Mike K.
Love this place! Been coming for 30 years. Always good to me. Great service and large portions.
(5)Lisa G.
Great food we usually do take out, but we have eaten inside before! Service is a little slow but will not make your meal bad, I just think they could use another server or 2 seemed like our waiter had half the restaurant to his section! We carry out often!!
(4)Erin M.
Heng Wing is sooo good...it's the one thing I crave when I go out to the suburbs. Crab rangoons! Mongolian beef! Chicken fried Rice! Ohhh....and the mai tais! I think I need to visit the rents tonight now that I'm thinking of all that delicious food. For the first ten years I lived in Palatine my family always ordered takeout. The inside of Heng Wing is sorta weird and you apparently need to be over the age of 70 to dine in. Until Friday night comes and then the bar area is PACKED and so is the restaurant. For whatever reason, I decided to dine in once and ordered a mai tai at the beginning of the meal. Holy Moley Donut Shop...are they good and STRONG. I actually had to have my mom drive home cause I knew I wasn't sober - after one! So that' s when I realized why all those people were crowded around the little bar...they were getting hammered! It seems like a lot of people are rating the food as mediocre here, but I totally disagree. Even my dad who is an avid Chinese food hater will gladly eat the egg foo young and chicken fried rice. Anyone who hasn't enjoyed the food needs to go back and try the crab rangoons and you will be a convert. They're overstuffed, perfectly fried, and delicious. Never had a better one anywhere. The only downside is that if you order on the weekends you will probably have to wait 45 minutes to an hour just for pick-up. Just plan accordingly. And they're closed on Monday, which totally sucks cause I always seem to want Chinese on Mondays and they're always closed:(
(4)Jeff V.
The food is pretty good. I find the service to be unfriendly. It seems most of the severs would rather be anywhere else.
(3)Anthony D.
I have ordered carryout here several times and has always been good. We decided to dine in tonight and the food was great as expected. The decor is simple but nice. We will continue to order from here. Best Chinese food in the area.
(4)Mike K.
Crab Rangoon is amazing.. entrees just okay.. the service sucks and our waitress was extremely rude.. I've never had to tip soo badly
(2)Eileen M.
1st time going here since moving to P-tine in Aug. Not disappointed! I am spoiled because I used to live minutes away from THE best Chinese place in the south suburbs (Chi Tung... worth the trip every time). But HW did it for me. The fried rice was comparable to CT's and that is a compliment, friends. The chicken dishes we got were good. Only problem was the crab rangoon. More like cream cheese rangoon, amirite? But, I'm eager to go back and try more things. The leftovers will probably last me until then anyway.
(3)Amelia W.
Heng Wing came highly-recommended by a coworker. My date and I ordered a meal for two. We got two egg rolls, two ribs, beef and broccoli, sweet and sour, pork fried rice, tea and cookies for something like $35. A LOT of food for the price! The food was good but not great. The appetizers were quite good. Neither of the main dishes had much flavor -- disappointing. I agree with a Dave C. that the beef with brocolli was very bland. The sweet and sour smelled wonderful, but again had less flavor than I'd hoped. The restaurant had nice ambiance and very professional, friendly service. It's not a bad place to stop if you're in the neighborhood, but I wouldn't drive out of my way for it.
(3)Andrew T.
Went in on a Friday night for takeout and there is a hoard around a bar...regulars. The staff was not Asian and the food tasted the same.
(1)Steve B.
This is quite possibly the best Chinese food I have had anywhere in the US. Even though it is more of a traditional Chinese restaurant, I liken it to Betel Nut in SF, or Chopstix in Atlanta for quality of ingredients. The portions of the food and the drinks are pretty large...hello! The menu is long (the horror!), so I have not sampled everything on here but there are some more progressive favorites like Satay Beef Chow Fun, Spicy Shrimp and Scallops, as well as more traditional items like Mongolian Beef, Lobster Cantonese style, and Moo Shu Pork. The appetizers are all awesome. And as odd as it seems, they have an addictive Chilli-garlic paste that they serve with their dumplings - can't get enough.
(5)Omar A.
Drove past the restaurant many times during the day and never knew it was open. A friend took me there for lunch and it was average. The food was on par with the price so I was happy. Looking for local family Chinese restaurant at a fair price, this is a good local place to go.
(3)John A.
Solid take out. Won't blew your mind, but I don't think that's its goal. Had the (admittedly pedestrian order of) sweet and sour chicken to see what they're capable of with the basics; all the chicken was delicious. Is our new Chinese take-out of choice.
(4)Mya S.
Ahh...my hometown favorite! Put the stakes high for me when it comes to chinese food. It made the food in China not-so-great and bland when I was there. LOVE most things on the menu- eggdrop soup is phenom, and their bbq ribs are the bomb. Shrimp kow is my fave. Parking is usually at a minimum a lot of the time, but who cares! LOVE LOVE LOVE! Muah!
(5)Renato P.
I have been searching for a Chinese place this good since I moved out of the City. Luckily enough for me it was recommended to me by a coworker. The egg rolls were among the best I've tried, just great. I ordered the pork fried rice, which was very good. The Shrimp and lobster sauce is probably the best I've had outside of the city. Beef and peapods was very good, but had mushrooms, which I am not fond of, still very good. This place is a good 30 minutes from home, but I still plan on heading back here at some point.
(4)Bruce T.
I have had many meals at Heng Wing during the last 20 years. The service is always good, and the food even better. Love the egg rolls and Crab Rangoon. IMHO, the best dish is the Beef Satay Chow Fun. The decor is a bit dated, so it might not be the best choice for a first date. But it is a place you will want to go regularly for years.
(5)Heather Z.
Best Chinese place around. I have tried a ton of Chinese places and this one is amazing. My favorite is the crab ragoons and the sweet and sour chicken. I would recommend this place.
(5)Ray S.
I really enjoyed my dinner at Heng Wing. We ordered the Mongolian Beef which was delicious. Lots of garlic which I love and a very large portion. We also ordered the egg rolls to start which were very good. We also ordered the pork and pineapple friend rice which was a little on the bland side but ok. The Sesame Chicken was good too but a little too sweet for my taste. Our server was busy so I can't judge the guy for being a little on the short side with us although I prefer when a server doesn't bug us every 3 minutes. All in all, we had a great meal and I would definitely recommend it to others.
(4)Dave C.
this place is absolutely terrible. i ordered a very simple dish, beef with broccoli. the beef was rubbery. the sauce was shockingly bland. how can you mess up something so simple?! without being facetious, i can honestly say that i've had MUCH better at Panda Express. this restaurant is a joke. i find it terribly sad that this is probably considered one of the best Chinese places in Palatine. that sucks.
(1)Marty H.
1 Star? Give me a break! That's unfair and totally undeserved. I'll give it a solid 5 stars to offset that nonsense. Typically I would give it 4 or 4 1/2. The food here is exceptional by the standards against which it should be judged. I would take this over the other local choices every time -- Yu's Mandarin, Fortune Kookie, etc. Go into this place on a weekend evening or before game time, 1 hour+ carryout waits and a full house. Hardly the signs of a 1* rating. Don't take my word for it though, also see the review for Yen Yen in Arlington Heights, its the sister restaurant.
(5)Jeff L.
Maybe not the place to go for authenticity, but the food is decent, portions are large, and the prices are OK. Came here with a friend and ordered two specials, a "spicy" seafood combo and a ham and chicken dish. The seafood plate featured shrimp, scallops, squid, and mushrooms - lightly battered and fried with green beans. Despite the name, there was nothing spicy about the dish - mostly salty with slight hints of sour. Tasted OK; you can't really go wrong with fried seafood. Ham and chicken was an odd combination, certainly not traditional fare. Thin strips of ham, chicken, and veg in a brown sauce over fried rice sticks. A little salty perhaps, but decent Chinese-style comfort food. The place was busy on a Friday evening, but service was fine. Overall, nothing exceptional, but not a bad place to get your Chinese fix.
(3)Ling L.
Been there a few times, but only for their hot and sour soup that the husband likes. The rest of the dishes are mediocre. However, the portions are huge. If we had to return, I'd save my money and share one dish with the husband.
(1)Renee B.
We love Heng Wing's and have tried most of the items on the menu. I still go back to my favorites - their Kung Pao Chicken it delicious and the Moo Shu Chicken, yummy. If you plan on going on Friday or Saturday, expect a wait or make sure to phone ahead.
(5)Robert N.
I have lived in Palatine for 26 Years and this is the only... and I mean only place I go for Chinese food. I love their Crab Rangoon, fried rice (Chicken and Pork), Sweet and Sour Chicken, and Beef Sticks (appetizer). I have only ever gotten take out. My only word of caution is that they have a very small parking lot but there is public parking about 1/2 block away.
(5)Krystal W.
Awesome food! never in my several times in eating there have I had a complaint! The food is a bit pricey, but you get a lot!
(5)Kristina H.
Family favorite! Once you try Heng Wing's menu, your taste buds will be very picky with Chinese take-out. I have been coming here since I was 5 years old and the food is out of this world. Try the Shrimp Egg Foo Young or the Heng Wing Chow Mein Cantonese Style. Best egg rolls you will ever taste and delicious egg drop soup!
(5)allison k.
We don't live in the area, but every time we're in Palatine we always have to go to Heng Wing. This place is great! The owner and staff are awesome. And, the egg rolls are the best egg rolls that I have ever eaten. I am never disappointed.
(5)Craig h.
Food is great - absolutely the best Chinese in the Chicago metro area. I grew up in Palatine and moved to Chicago 16 years ago but have yet to find a place to compare. Service is fast, facility is clean and the taste of this food can not be topped.
(5)Sandee P.
Heng Wing is one of our favorite Chinese restaurants in the suburbs. We've dined in a couple of times, but we typically get takeout. Our favorites are: Egg Rolls, Crab Rangoon, Potsitckers, Heng Wing Fried Rice, Shrimp in a Nest, and Cashew Beef.
(5)Erika S.
The food is good-great egg rolls, but if you happen to eat-in be prepared for slow, rude service. Crabby, unhappy employees that refuse to help each other out.
(2)Stacy m.
Awful experience! Worst customer service ever! Ordered carry out. First problem was how few items can be orderd without MSG. Next, packaged it in a way that made it too difficult to carry. The chicken almond ding was incredibly bland. They messed up the 2nd dish (which of course I didn't realize till I got home & sat down to eat!) I called & the person who took my order was rude & condescending when I told him that he had written the order down wrong & I had recieved the wrong item. I then asked to speak to the manager, who was also rude & condescending. After a 10 minute phone conversation of the Heng Weng employees unwilling to acknowledge their mistake, they finally told me that I could drive back there with the food & exchange it. I finally got seriously angry & insisted they give me a credit for the incorrect item (which I won't be eating anyway because it too, tasted horrible!!!)
(1)Daniel A C.
I have ALWAYS loved coming here from my teen years growing up. Good food and GREAT atmosphere.
(4)Mark D.
This was my first time dining here although I've been intrigued by this place because every time I drive by it, whether it is lunch or dinner, the parking lot is always full. We actually got lucky and had less than a 10 minute wait for a party of eleven. They have quite an extensive menu and daily specials. I was undecided between two dishes so I asked our server for her recommendation. She suggested Ging Doe Ribs which was pork tenderloin battered and deep fried with onions in a tangy barbecue sauce. It was so delicious and was even better by adding chili sauce to the dish. Everyone in our party was extremely pleased with their choices as well. I will definitely be back!
(4)Heather B.
Oh how I love a good homecoming. Been coming here over 20 years and their commitment to excellence and tradition is so comforting. I moved away a few years back and don't get back very often but I love that my favorite egg rolls taste just like I rember and the crab Rangoon still have more crab than any of the restaurants by me. I love their Heng Wing fried rice and make a meal out of it and the Rangoon and egg roll. Old habits... My mom waffles between egg foo young and the walnut honey shrimp ( I love this one...I am the shrimp thief) dad is a Mongolian beef man or on the lighter side he goes for the beef sticks. All in all this place has been consistently been making my family happy since I was in high school. Please don't do the math!
(5)Eric T.
This place has your standard Chinese-American fare with a few special additions. However, prices are steep and I wouldn't say food quality is any better than Chinese take-out. Service here though is great and in general portions are filling. My family and I ordered the House Special Cantonese Style Fried Noodles, Coconut Shrimp, and Chicken with Vegetables. I was a bit disappointed with the fried noodles because it wasn't very crispy like authentic Cantonese Fried Noodles. However, it wasn't bad by any means. I would definitely skip over the coconut shrimp because it was around 21 dollars and the portion was small and the shrimp were the small kind. The coconut sauce was also cold. The chicken and vegetables are your standard and it's with a clear sauce, one of the healthier options here. If you want Chinese-American fare in a fancier setting with good service and are willing to pay 50% more than other places, this place is for you. Otherwise, I'd go somewhere cheaper.
(3)Don M.
Had diner there last night - June 25. As always, the egg rolls were good and main course was good.....however, the place was a mess. There were numerous tables that had not been bussed and there was debris all over the floor.....very disturbing and not an environment that is conducive when a restaurant wants to appear clean and neat. Management really was not on the ball to allow the restaurant to look so unkempt.
(3)Paul W.
I really liked it here. The facility was clean, service was good and prices were fair. A touch on the high side but still fair. This is the first time I've been here so I ordered standard fare. Egg rolls, beef fried rice and plain Jane beef chow mien. Basic items that only a bad Chinese restaurant can screw up. All was good. Actually the egg rolls and rice were better than most places I've been too. Parking is terrible, and they need smaller portion options. But other than that, a good solid recommendation.
(4)Debi H.
Stanley does a great job here! The "special" Mai Tai's are the BEST!!! I recommend the sampler platter, it's enough to share and you will be full!
(4)Jackie B.
This place is just so so...it really is hit or miss when it comes to the quality/taste of food you get. Nothing special. Will not be back after having more misses then hits.
(3)Paul H.
The first time i ate here was in 1975 as a 5 year old kid. 40 years later, this restaurant is as good as it ever was. Recipes have remained identical. The egg rolls are the best anywhere, and made the same as day 1. This is American Chinese food at it's best. No greasy, reheated, over battered, oily aftertaste, artificially tenderized food here! I've eaten that kind of Chinese food before. It's what gives Chinese restaurants a bad name. This food is always fresh, always top quality. I don't know what we would do if they ever closed. Support this local landmark. They do it best.
(5)Liz K.
We did a take out order of Pork Fried Rice, Crab Rangoon, Sweet n Sour Chicken, Kung Pow Chicken and Egg Rolls. Pork Fried Rice had really good flavor with huge chunks of tender pork. Crab Rangoon was our favorite. They were rich and very tasty. We didn't like the Sweet n Sour chicken because it was way too sweet. Kung Pow chicken wasn't very spicy but had fresh veggies and good taste. And the Egg Rolls, which are always my deal breaker, were really good. We can't speak for the service but the 1 star reviews seem a bit harsh. The food was enjoyable and we'll definitely be ordering again.
(4)Jaime C.
This is a fine restaurant and one of the best Chinese restaurants in the suburbs. The food is excellent and always hot. The selection is extensive and well presented. I will warn you that the HUnan dishes can be quite spicy if that is your fare. The servers are well-dressed and quite helpful. The place is always clean and busy. The only concern is that the front lobby area is smaller and can fill up with folks waiting or picking up their 'pick-up' orders.
(5)Daniel G.
Heng Wing is great. Not fancy, a little old-school in the decor, but the food is great and very affordable. Don't understand the reviewer who said prices are steep. Huh? Nothing over 10 bucks. Great choice for Chinese in the northwest burbs.
(5)Kate S.
I only picked up the food from this place and have not dined in yet. The few times I ordered food it tasted great. The egg rolls are the best I've ever had. Definitely suggest to try Heng Wing!
(5)Jon A.
Think outside the box! Heng Wing has the best spirit and scotch selection of any place outside of the loop. They also have amazing tiki drinks. Try either the fried chicken or the club sandwich if you aren't in the mood for Chinese food. However, the Chinese food is amazing.
(5)Lauren N.
I ordered a small vegetable fried rice and it was honestly terrible. Im really disappointed bc I know all of Palatine goes here and I cant believe how bad their fried rice was. it was BURNT, the carrots were not cooked and it had nasty soggy mushrooms in it. The overall flavor simply sucked. I will not go back.
(1)Karen A.
Best hot and sour soup around, which is why I'll go 4 stars, and good eggrolls too, but the other 5-6 dishes I've had, such as orange or hunan chicken, are just OK. This place is always packed for take out and eat in.
(4)Yanni P.
Great egg rolls, the zombie is a really good adult beaverage. The front bar is a little tight at times since it is standing room only but seating go pretty quick. The take out always has our correct order and the portions are huge. Although some dishes only come in a large so I usually have left overs.
(5)Catherine M.
I've never eaten inside. Always order carry out. This place never gets old!! I wasn't a fan of the orange chicken. But the fried rice, Mongolian beef, egg rolls, all so good!!!
(5)Gingerly E.
Ordered take out last night. I got two, yes 2, entire shrimps with my pan fried noodles. Add to that a sauce so gelatinous it wouldn't melt after five minutes in the microwave, and I can't even eat it. The pot stickers I ordered were huge and had good flavor, but the dough was more than twice as thick as it should have been. I'm so disappointed and will never order from Heng Wing again.
(1)Megan P.
My family and I have been coming here for years. They have the best crab Rangoon's around and the absolute best pan fried noodles. I will say that their sweet and sour chicken is not the best I've tried, it's mostly breading with a little chicken and it gets mushy fast. I love their cashew chicken though! I suggest to all of the people who tried it and didn't like it to try it again and order something different. I personally suggest the steak cow and order with pan fried noodles instead of rice!
(4)Jennifer S.
I don't understand how my sister gave Heng Wing five stars. Catherine, five stars are reserved for places that we can hardly wait to go back to and bring our friends. I think you were very confused, woman! To each his/her own I guess... Anyhow, I was in the area and suggested Heng Wing for lunch last weekend. We went in and I felt like I had just hopped out of my delorean with Marty McFly because this was definitely a blast from the past! The decor is horribly dated, but I can totally see past that in most cases. Often, it actually can add to the charm. We were promptly seated and then we waited. A long while. While sitting in the middle of a restaurant packed with mainly senior citizens, I started to think that I might qualify for AARP before we meet a server. Thankfully this was the not case and we did get an apology when they realized that the table of youngins hadn't been waited on yet. We ordered egg rolls, crab Rangoon, Mongolian beef, sesame chicken and orange chicken. Nothing even remotely interesting because there was nothing available on the menu. The only special requests were chicken breast only and extra spicy orange chicken (it was marked as a spicy dish already, but my hubby wanted to turn it up). Here's my take (that is why you're reading this review, right?): Egg Rolls - I would stop by again to get these egg rolls for take out. Crispy on the outside and loaded with identifiable deliciousness inside. These were very good. Crab Rangoon - Way too much cream cheese for my liking. One of my dining partners likes that though, so he happily took those leftovers home. Mongolian beef - I didn't taste it. It looked very good and I was told that the beef was a good quality and not fatty. Sesame chicken - Not breaded. Very bland. Excellent quality chicken. Too much sauce. I did not enjoy it and didn't bother with my leftovers. Side note...the portions were huge. But, it didn't really matter if the food wasn't tasty. Orange chicken - I did taste this. In order to get extra spicy, they added paprika. This was weird. I wouldn't have even imagined paprika in their kitchen. My husband ate some, but he skipped his leftovers too. If the paprika wouldn't have been added, it would have tasted liked my sesame chicken. Bland. So, they roll around these large metal carts to bring food out. Remember the clunky metal cart that the room moms used to bring our weekly fluoride rinse out on at school? Yeah, it was a cart like that. On more than one occasion, we saw our food leave the kitchen, but because they seem to only 'drive' the carts clockwise, the food would travel around the whole dining room making other stops before it made it to us. I imagine this saves on spilling on the old carpet, but I was not a fan. Too weird. All of it. The server was nice enough. I just don't see us going back other than to maybe grab an egg roll for the road.
(2)Angela W.
I don't understand why this place is always busy and has good reviews on here. I've tried it twice (only because I forgot I hated it), and both times the food was absolutely terrible. I ordered the beef and broccoli and orange chicken, and both were almost inedible. I definitely won't be returning again.
(1)Don V.
Terrible service! Waiter took out order then disappeared for 1/2 hour. No water or tea refills, forgot my son's coke. Disappointing.
(1)Lewis M.
Best Chinese in the neighborhood! It's a good place to try something different since the quality is very reliable. Go for take out since the overall vibe in the restaurant is a bit towny meets eighties interior decor.
(3)GE N.
I have not been here in years. There's a reason for that- very expensive for the quality you get. The food was much better when I was a kid, but I probably didn't know what good food was. The parking lot is way too small, service is meh, food is occasionally good- go elsewhere.
(2)Lisa R.
Horrible service! Mediocre food. Terrible parking lot.. Very disappointed with our last attempt to eat at this restaurant. We have picked up food in the past as well as ate here however the poor service just made this trip our last.
(1)Margaret D.
best food hands down. all of the appetizers are amazing. egg rolls and shrimp fried rice are a must! wish they were open 7 days a week and parking is horrible.
(5)Ross P.
The best Chinese place in the Northwest burbs. Amazing food, nice atmosphere. Parking is sparse, but it's a small price to pay. Girlfriend and I always get Mongolian beef and sesame chicken. Full bar too, killer Mai Tai.
(5)Mark S.
Favorite Chinese restaurant around for the last 20 years. Two words... Mongolian. beef. :) highly recommend.
(5)Erika M.
LOVE this place! Huge portions and great food! Drawbacks include the tiny parking lot and many times a longer-than-preferrable wait for takeout, but the food is worth it!
(4)Veronica S.
Have been dining here for at least 30 years. Love, love, love their food! The first place my grown, out-of-state children want to go when they come in to visit is Heng Wing. My extended family in different not so close burbs love going there. I have sent in numerous friends who love it. My choices: any appetizer, Ho U beef, Confucious Pineapple Chicken, Egg Foo Young and Shrimp with Lobster Sauce. Their fried rice is the bomb! This is your good old Cantonese cooking from childhood memory. Crowded on weekends. Great deals at lunchtime. This restaurant never disappoints because the food is consistent. Deserves all 5 stars and I hope it never closes.
(5)Never S.
Food here is awesome!! Service has been terrible lately. As soon we sat down the waiter asked us if we were ready to order? They rush you through the entire meal, and are just not very friendly in general. I was paying, and put it on my credit card, but was paying the tip in cash. My waiter actually said to me when he came by to pick up the check "what no tip?" Because i put a line through the column for the tip. I said "I am paying the tip in cash" and he just walked away. I gave him 15$ on a 70$ order, so I definitely didn't stiff him. Been coming to this restaurant for years and have noticed that the service gets worse and worse every time we go. We really love the food, so we will just order carry out from now on to not have to pay tips for terrible service. They really need to get some friendlier servers. Just because the ones there have been working there for years does not mean that they are good. Good tips are earned not expected.
(3)Susan S.
The food is always delicious and my orders are always correct. Just hate the phone workers' bad attitudes. You can literally hear the animosity in their voices. Seriously, you chose that job, get over yourselves.
(4)Christine M.
Food here is great; service sucks. We're always looking for good "bumpy" egg rolls and this place has the best. Also love the egg foo yung, cantonese chicken and sesame chicken (not heavily coated, dark, super sweet and deep fried like other places -- all white meal, very lightly coated, slightly spicy). And Mary's special Mai Tai will kick you @ss! It's fantastic. But we always seem to get a particular server who is unbelievably rude. His answers to requests and one word, if at all, and his overall attitude is always as if we were the dumbest people he'd ever encountered. We go back despite this, but it would be 5 stars if not for the service.
(4)Rob W.
I've driven by this place several times and their parking lot is usually packed. Decided to stop here for lunch when I saw a couple of open spaces to see what seems to bring so many customers in to the place. At a glance when walking in, the place looks kind of nice, albeit a little dated. But as I looked a little closer, it was clear that it could use a good cleaning - the booth for two that I was seated at had some stuff on it that may have been there for awhile. The carpet was pretty dirty - they're lucky it's a dark carpet - could be worse. The "mini-pitchers" with the sweet and sour / mustard came out with dribble on the front that just didn't look good. And the carts for bringing out food and picking up dishes are seldom used anymore simply because utilities such as those and visible bus tubs aren't really acceptable in restaurants anymore. As for the food - the eggrolls were pretty good; $3.50 for 2, maybe a little pricey - but they were big so that accounted for the cost. The Mongolian Beef I ordered was OK - I have had better and worse. It was made and served as Mongolian Beef should be, but was blander than what I was expecting. As for returning - maybe - but no real compelling reason to do so.
(3)Taylor M.
i went to Heng Wing for the first time because my mom is always raving about how awesome it was when she was my age... yeah apparently it has been around that long! So, on my way to a show at Durty Nellies, I decided to try it out. I get migraines from MSG so I had to ask what they could make without it. Apparently, every appetizer has MSG and only some soups and entrees can be made without so be forewarned. However he server was helpful in assisting me with what I could order. At the end of the meal the wait asked me if I was feeling okay... which I thought was a bit strange. When I responded "yes" he said "good then they did their job". This leads me to believe that they normally do not follow through on no MSG requests. I feel fine today...so I am guessing I didn't eat MSG :) When we got our Hot and Sour soup it was cold.... well kind of. The soup itself was hot, but the ingredients they put inside of it were ice cold. They began to make the entire soup cold. Our waiter did not come by to ask how the food was, he was busy sitting at another table chatting it up with friends. Another waitress stopped by and asked why we weren't eating. She sent our food back. The same soups came back but piping hot a couple minutes later. They didn't really apologize for the soups being cold. We felt like more of an inconvenience. We we still charged for the soups too. The soups were kind of expensive $4. The means also seemed more expensive than other Chinese restaurants. The entrees were just okay. Nothing special. The ginger chicken had a lot of ginger... it was a bit overwhelming. Also, the restaurant was a bit messy. There was food all over the floor. I guess one could chalk that up to being crowded and no time to clean. Also, they do not accept Discover Card. Not really a place I plan on going back to!
(2)Brian G.
When I moved to palatine everyone told me Heng Weng was the place to be. I love Asian food and moved in just down the road so I was pumped by all the positive reviews. Unfortunately I've been very underwhelmed. We've carried out 3 times, trying different dishes each time, and I've yet to taste anything better than ordinary. Uninspired!
(2)Cristie F.
I've been eating Heng Wing since I was a kid. Probably since I was about 10 years old. So, my review might be slight skewed with personal bias and nostalgia. Memories of being a little girl and having family dinners at Heng Wing bring me back to some happy times. Anyways, I will admit, it's not the best Chinese food around, and definitely not as good as it was when I was a kid, but there's something about it that has had me eating there for the last 15 - 20 years. Heng Wing offers your standard Cantonese fare...Egg Foo Young, Cantonese Chow Mein, Chop Suey...you get the idea. There's nothing fancy here. Heng Wing is not your standard Chinese food with modern or contemporary twists. It's straight up, old fashioned Chinese goodness. You know, the stuff laced with sodium ((and probably MSG)). But hey, it's damn good and once in a while won't kill you. Whether you dine in or carry-out, I've always found the food to be piping hot and fresh. I prefer the option of carry-out, only because you have the option of a small or large portion. Dining in only offers one size ((and one high price)), and each dish is enough to feed 4 people. The fried wontons with their sweet and sour sauces is hands down one of my favorites. The dough is fried perfectly and crispy on the outside, and gooey and chewy on the inside. ((My inner fat kid prefers to eat only an order of those, but my hips, ass, and blood sugar levels won't have it)) Some goodies & faves: + Fried Won Ton + Sesame Chicken + Peapods with Beef + Sweet & Sour chicken + Crispy & Light Veggies + Vegetable Egg Foo Young Service is often fairly terrible. It's been an ongoing trend for as long as I can remember. The servers typically aren't that friendly, and not that attentive. But hey, I go for the food ((and nostalgia)). The same could be said about the decor and ambiance. It's definitely way outdated and probably should enlist some help from an interior designer...but again, I go for the food. Overall opinion: I still love it. Biased or not. For healthier and tastier Chinese food, I know of several other places...but once in a while I come back to my childhood love, my tried and true, Heng Wing.
(3)Gail B.
My favorite chinese restaurant. Maybe I am biased since I have been going here since I was a kid, but nothing beats this place in quality and service, although some are close. The best egg rolls I have ever eaten. Fried rice is always full of meat and very tasty.
(5)Mallory S.
Nothin spectacular. They are kind of stingy with the meats in their dishes. I had the subgum and there was barely any shrimp or chicken in it. There was also supposed to be either beef or pork in it but was completely omitted... Decent quality. Probably wouldn't order the subgum again.
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