It was really hard to hear the woman who took our order. She stood at the register and spoke in a regular volume voice while we were at the bakery case while all the machines whirled behind her. This shop has a bad case of the flies. They were everywhere. On our table and on us. I get that the drive thru window is always open, but there has to be a way to mange this. We have eaten outside this week quite nearby and didn't see or feel nary a one. The floor was filthy. Garbage was overflowing. Perhaps they are understaffed? Also, why doesn't Starbuck's offer recycling? Drinks were good. Calorie count on menu is helpful. However the next time I go for a beverage, I will hit another store.
(2)
K L.
This is the worst Starbucks location that I've ever gone to. They always take a long time and aren't the friendliest. For some reason their coffee just doesn't taste good. Watered down coffee. Their frapps are always super watery. When you ask to remake it it's never right. So this morning, I went to the location off of Eola and 34. They replaced my two drinks and they were delicious! I will never return to the Oswego Location. It'll be a waste of time and money.
(1)
Shannone G.
This is by far one of my least favorite starbucks. I ordered green tea the other day and it was pure water, with a drop of tea. If they ran out I would prefer them to tell me to wait 10 minutes. Rather than serve me water and ice.
(2)
Marlynn G.
I am a regular here because I work in the area and I have had the same experience time after time. I have to wait forever to get my coffee, the staff is not friendly or welcoming, and twice they haven't had drink carriers-I had 3 drinks to take back to work! I've been disappointed everytime I go in there. The coffee always tastes good though.
(2)
Samantha B.
I'm a daily Starbucks customer, moved to the area a few months ago. This specific Starbucks forced me to sign up for Yelp to write this review. The baristas are, well, on the older side... which is okay, but makes for slow service. I am someone who likes to pay it forward (pay for the person behind me's drink) and for SOME reason this Starbucks is the ONLY place apparently that says they "can't do that". What??? All Starbucks do that! It's a common practice among Starbucks customers. Really disappointed.
(2)
Mike A.
Excellent service and friendly staff. Getting in is a challenge, due to location within a strip mall, but seems to be the closest shop to Montgomery.
(5)
Brook C.
The staff never acknowledges that you have walked in so you have to wait at the counter for awhile until someone comes to the register. Yet there are always employees stocking something in the back. It's not the cleanest store I've seen. It's just disappointing here so I avoid it and use other locations.
(1)
Ashley L.
I love this Starbucks! Everytime I go there the staff is always so friendly and make you feel like you work there with them. One barista there, Rachel is so friendly and super helpful answering any and all questions you have regarding general coffee questions right down to drink recommendations. She's fantastic. The only downfall to this location is it's parking lot. It's a weird setup and can be difficult to get in and out of during peak hours.
(5)
Mackenzie C.
Have been to both the inside and drive through of this location. I have never had a problem with my drink. They provide exactly the quality of product you expect from a Starbucks. My only complaint is the crater sized pot hole in the drive through. Because of its location you absolutely can't miss it! Now it has been a hot minute since I slid through here for a frap. If they have fixed the pot hole I will definitely edit this review. Thinking about it now I could really go for a smore's frap.....
(4)
Katie P.
Service is always very quick and the staff is always very personable. Although whenever I go inside to order the tables and floor are a mess. Other than that great Starbucks location!
(4)
Brian G.
Great place overall. All of the barista's are rockin' and nice. I'm there maybe once a week and always drive through. I don't mind the weird parking lot. Their drive through is almost always quick so sitting in a weird pattern isn't that bad. For those that whine and cry about it, you probably would b*tch about the sun being too hot or the snow being too frozen if you had the time. You can't please all of the people in the world. Anyways, run of the mill Starbucks beverages. -1 star because Starbucks overall refuses to carry 100% Kona coffee. Once you've had it you'll want it again and again. They tried a Kona blend in the past - what a joke. 100% Kona, please. Support domestic coffee plantations, Starbucks!
(4)
John W.
I use this Starbucks mostly due to the location. A few barista's have been there for a while and are still very friendly. Some of the newer younger staff could work on their customer service skills. The weekday morning barista's are the best. I have to say i have been using this Starbucks since it opened and have been bought coffee by the car in front of me at least 4 times for letting cars go ahead of me. Keep this in mind as you maneuver through the goofy parking lot.
(4)
Courtney S.
In my ten-minute trip to Starbucks, I passed through three counties, and I doubt I could find a better Starbucks in any one of them. It was the architecture of the building which first drew me in (picture a greater-than sign, or an isosceles triangle on its side). There's a drive-thru, if you're in a hurry, but you owe it to yourself to at least check out the storefront. In a world of cookie-cutter strip malls, a store like this does a great deal to liven up the landscape. Not two steps in the door and I was greeted with a friendly, "How are ya, dearie?" The manager was patient as I pondered the menu, even going so far as to offer me samples of anything. And when I asked to add a tip to my credit card bill, he said I couldn't, but not to worry, as "We know you'll be back." So help me, I will!
(4)
Dan R.
It's Starbucks. Need I say more?
(3)
Orland C.
Located in the new shopping development area in Oswego, this starbucks is a standalone store, with a drive thru. Convenient when heading north east on Ogden (34). Friendly staff
(5)
Dianna X.
Most unfriendly baristas of any Starbucks I have been to!! Felt more like a McDonalds when I ordered!
(3)
Laura R.
After searching for a Starbucks we found this one. We went through the drive through and the only items on the menu were oatmeal and hot drinks. It didn't list any cold blended coffee drinks. I guess we should have gone in. I got a Venti Carmel Frappacino blended with ice. My sister isn't familiar with their menu so she ended up not ordering anything because she forgot what her favorite drink was called. That was disappointing. Why doesn't Starbucks list all their drinks on the drive through menu?
El C.
It was really hard to hear the woman who took our order. She stood at the register and spoke in a regular volume voice while we were at the bakery case while all the machines whirled behind her. This shop has a bad case of the flies. They were everywhere. On our table and on us. I get that the drive thru window is always open, but there has to be a way to mange this. We have eaten outside this week quite nearby and didn't see or feel nary a one. The floor was filthy. Garbage was overflowing. Perhaps they are understaffed? Also, why doesn't Starbuck's offer recycling? Drinks were good. Calorie count on menu is helpful. However the next time I go for a beverage, I will hit another store.
(2)K L.
This is the worst Starbucks location that I've ever gone to. They always take a long time and aren't the friendliest. For some reason their coffee just doesn't taste good. Watered down coffee. Their frapps are always super watery. When you ask to remake it it's never right. So this morning, I went to the location off of Eola and 34. They replaced my two drinks and they were delicious! I will never return to the Oswego Location. It'll be a waste of time and money.
(1)Shannone G.
This is by far one of my least favorite starbucks. I ordered green tea the other day and it was pure water, with a drop of tea. If they ran out I would prefer them to tell me to wait 10 minutes. Rather than serve me water and ice.
(2)Marlynn G.
I am a regular here because I work in the area and I have had the same experience time after time. I have to wait forever to get my coffee, the staff is not friendly or welcoming, and twice they haven't had drink carriers-I had 3 drinks to take back to work! I've been disappointed everytime I go in there. The coffee always tastes good though.
(2)Samantha B.
I'm a daily Starbucks customer, moved to the area a few months ago. This specific Starbucks forced me to sign up for Yelp to write this review. The baristas are, well, on the older side... which is okay, but makes for slow service. I am someone who likes to pay it forward (pay for the person behind me's drink) and for SOME reason this Starbucks is the ONLY place apparently that says they "can't do that". What??? All Starbucks do that! It's a common practice among Starbucks customers. Really disappointed.
(2)Mike A.
Excellent service and friendly staff. Getting in is a challenge, due to location within a strip mall, but seems to be the closest shop to Montgomery.
(5)Brook C.
The staff never acknowledges that you have walked in so you have to wait at the counter for awhile until someone comes to the register. Yet there are always employees stocking something in the back. It's not the cleanest store I've seen. It's just disappointing here so I avoid it and use other locations.
(1)Ashley L.
I love this Starbucks! Everytime I go there the staff is always so friendly and make you feel like you work there with them. One barista there, Rachel is so friendly and super helpful answering any and all questions you have regarding general coffee questions right down to drink recommendations. She's fantastic. The only downfall to this location is it's parking lot. It's a weird setup and can be difficult to get in and out of during peak hours.
(5)Mackenzie C.
Have been to both the inside and drive through of this location. I have never had a problem with my drink. They provide exactly the quality of product you expect from a Starbucks. My only complaint is the crater sized pot hole in the drive through. Because of its location you absolutely can't miss it! Now it has been a hot minute since I slid through here for a frap. If they have fixed the pot hole I will definitely edit this review. Thinking about it now I could really go for a smore's frap.....
(4)Katie P.
Service is always very quick and the staff is always very personable. Although whenever I go inside to order the tables and floor are a mess. Other than that great Starbucks location!
(4)Brian G.
Great place overall. All of the barista's are rockin' and nice. I'm there maybe once a week and always drive through. I don't mind the weird parking lot. Their drive through is almost always quick so sitting in a weird pattern isn't that bad. For those that whine and cry about it, you probably would b*tch about the sun being too hot or the snow being too frozen if you had the time. You can't please all of the people in the world. Anyways, run of the mill Starbucks beverages. -1 star because Starbucks overall refuses to carry 100% Kona coffee. Once you've had it you'll want it again and again. They tried a Kona blend in the past - what a joke. 100% Kona, please. Support domestic coffee plantations, Starbucks!
(4)John W.
I use this Starbucks mostly due to the location. A few barista's have been there for a while and are still very friendly. Some of the newer younger staff could work on their customer service skills. The weekday morning barista's are the best. I have to say i have been using this Starbucks since it opened and have been bought coffee by the car in front of me at least 4 times for letting cars go ahead of me. Keep this in mind as you maneuver through the goofy parking lot.
(4)Courtney S.
In my ten-minute trip to Starbucks, I passed through three counties, and I doubt I could find a better Starbucks in any one of them. It was the architecture of the building which first drew me in (picture a greater-than sign, or an isosceles triangle on its side). There's a drive-thru, if you're in a hurry, but you owe it to yourself to at least check out the storefront. In a world of cookie-cutter strip malls, a store like this does a great deal to liven up the landscape. Not two steps in the door and I was greeted with a friendly, "How are ya, dearie?" The manager was patient as I pondered the menu, even going so far as to offer me samples of anything. And when I asked to add a tip to my credit card bill, he said I couldn't, but not to worry, as "We know you'll be back." So help me, I will!
(4)Dan R.
It's Starbucks. Need I say more?
(3)Orland C.
Located in the new shopping development area in Oswego, this starbucks is a standalone store, with a drive thru. Convenient when heading north east on Ogden (34). Friendly staff
(5)Dianna X.
Most unfriendly baristas of any Starbucks I have been to!! Felt more like a McDonalds when I ordered!
(3)Laura R.
After searching for a Starbucks we found this one. We went through the drive through and the only items on the menu were oatmeal and hot drinks. It didn't list any cold blended coffee drinks. I guess we should have gone in. I got a Venti Carmel Frappacino blended with ice. My sister isn't familiar with their menu so she ended up not ordering anything because she forgot what her favorite drink was called. That was disappointing. Why doesn't Starbucks list all their drinks on the drive through menu?
(2)