I'm sorry but I cannot recommend. My boyfriend and I went here about 15 minutes before closing...a fact we didn't know until five minutes before closing when we were practically shoved out the door. Upon ordering, the cashier really tried to push the baked goods on us. My boyfriend ordered an ICED green tea, and when she started to make it, she asked him if he wanted ice in it. Wait...what? I ordered a chai tea latte and I have no idea what I got, but it wasn't chai tea. Maybe she made a plain latte, but it tasted like bad hot milk. I was so excited for their chai tea latte, and I got something I couldn't choke down. The food was sub-par, clearly the last of what they had. My soup bowl wasn't even filled the whole way. I was very disappointed in this Panera.
(1)
Kelly E.
Parking is bad over here. I sometimes go here for a fruit cup and coffee before hitting the gym. All Paneras are the same to me, and thus the reason for the A-OK rating. Can really take them or leave them. I wish there were more selections for people avoiding bread and refined sugars.
(3)
Sherry T.
Loved the staff at this particular Panera. Everyone was very friendly and the food was wonderful as usual. I sometimes stop in for a cup of coffee on my way to nail salon. Their new Chicken Almond sandwich was awesome! Although all Panera Bread's are aesthetically the same; service is not.
(4)
Steven M.
This is the first place that I tried their tomato soup. OMG! It's not the best that I ever had. But it was just warm enough that you can eat it right away without burning your tongue off. It is a little spicy and very thick. I can do without the croutons. Because they give you a wedge of bread anyway. They place is always crowded but the service was very quick. Watch out for cars flying around the blind corner. It's probably me!
(5)
Brandon W.
great coffee, great sandwiches, and great deserts! Love the cinnamon scones and hazelnut coffee. Great combo! The staff isn't anything special but the food and drink make up for it.
(3)
J T.
Of all the Paneras that I pass by, I have found my way into the orange themed, overly air-conditioned interior of more than half, and I've generally enjoyed them while never being completely satisfied. Perhaps that's what keeps me coming back. This location is no different, although more confounding in its unique mix of attractive and slightly unpleasant qualities: the friendly but cool greetings of the morning staff, the window booth bench seat with the broken springs, the inordinately large number of koreans discussing business or christianity or both at once, the frustrating cut-off time after which I can obtain my cherished spinach artichoke souffle only with great moaning and looks of pitiful woe, and the appetizing but unfulfilling nature of the food itself... Suffice it to say, the mysterious attraction of Panera lures me still, and probably will until I run out of money or my heart explodes from so many delicious cherry pastries, which are unecessarily sweet and already rotting my teeth, but this worries me less because even without teeth I might survive on Panera's fine variety of drinkable menu items.
(3)
Ren S.
eh. I had better lunches
(2)
Joanne D.
Pick 2? Great option! Helps me eat better. Trying the low fat garden vegetable soup today! Love it. Great place to eat! Friendly courteous staff.
(5)
Joy C.
What happened to their bread bowls? I had my favorite broccoli cheddar soup in bread bowl.... It's very noticeable that the bread bowl is smaller than what they've used before, made me a little sad but at least the soup is still creamy and delicious. To top it off, their chips are always so good! I also had a side of ceasar salad, fresh and great taste but the vegetables didn't even reach half of the bowl. Cost cutting maybe?
(3)
Chris D.
Had a good experience but very expensive. The food was good but not worth forty dollars for my wife and two kids. Overall not bad but pricey for what you get.
Shitty service from associate trainer Aaliyah to begin my experience. She did not even listen to our order well! We said no onions and we got onions in our sandwich! Food was not fresh, boyfriend tummy hurt the whole day after that! Just don't go there... it's twice as much to eat here than corners bakery and food plus service suck big time!
(1)
Amanda C.
Ok, so I ordered an egg and cheese sandwich and a chai... & found out the Chai is A-MA-ZING! They are extremely slow for getting food out here. I waited a good 5 minutes for one sandwich and mind you there was no one in front of me. To be honest the sandwich wasn't even that great anyway. My friend and I sat down and then she decided she wanted an egg and cheese sandwich also.... this is where it gets crappy. Not only did she wait 10 MINUTES FOR IT... She sits down and then looks at her plate... a nice piece of hair on it. Mind you, we both wear a head scarf... so it couldn't be ours. I asked for the manager and he apologized, but do you think he comped her sandwich or gave her a gift card or something? NO. It was sorry, let me get you another one. Which took forever AGAIN and we got the sandwich ate and left. I would think something more would be done with a mishap like that.
(2)
Marina L.
my cashier was super friendly and i LOVE their bread bowls. i always get cream of chicken and wild rice. great customer service, there have been a few times they've gotten parts of my order a little mixed up but they fixed it right away, so thats not a big deal to me. the real downside is parking, but thats not their fault.
(4)
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Address :9465 North Milwaukee Avenue
Niles, IL, 60714
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Amanda B.
I'm sorry but I cannot recommend. My boyfriend and I went here about 15 minutes before closing...a fact we didn't know until five minutes before closing when we were practically shoved out the door. Upon ordering, the cashier really tried to push the baked goods on us. My boyfriend ordered an ICED green tea, and when she started to make it, she asked him if he wanted ice in it. Wait...what? I ordered a chai tea latte and I have no idea what I got, but it wasn't chai tea. Maybe she made a plain latte, but it tasted like bad hot milk. I was so excited for their chai tea latte, and I got something I couldn't choke down. The food was sub-par, clearly the last of what they had. My soup bowl wasn't even filled the whole way. I was very disappointed in this Panera.
(1)Kelly E.
Parking is bad over here. I sometimes go here for a fruit cup and coffee before hitting the gym. All Paneras are the same to me, and thus the reason for the A-OK rating. Can really take them or leave them. I wish there were more selections for people avoiding bread and refined sugars.
(3)Sherry T.
Loved the staff at this particular Panera. Everyone was very friendly and the food was wonderful as usual. I sometimes stop in for a cup of coffee on my way to nail salon. Their new Chicken Almond sandwich was awesome! Although all Panera Bread's are aesthetically the same; service is not.
(4)Steven M.
This is the first place that I tried their tomato soup. OMG! It's not the best that I ever had. But it was just warm enough that you can eat it right away without burning your tongue off. It is a little spicy and very thick. I can do without the croutons. Because they give you a wedge of bread anyway. They place is always crowded but the service was very quick. Watch out for cars flying around the blind corner. It's probably me!
(5)Brandon W.
great coffee, great sandwiches, and great deserts! Love the cinnamon scones and hazelnut coffee. Great combo! The staff isn't anything special but the food and drink make up for it.
(3)J T.
Of all the Paneras that I pass by, I have found my way into the orange themed, overly air-conditioned interior of more than half, and I've generally enjoyed them while never being completely satisfied. Perhaps that's what keeps me coming back. This location is no different, although more confounding in its unique mix of attractive and slightly unpleasant qualities: the friendly but cool greetings of the morning staff, the window booth bench seat with the broken springs, the inordinately large number of koreans discussing business or christianity or both at once, the frustrating cut-off time after which I can obtain my cherished spinach artichoke souffle only with great moaning and looks of pitiful woe, and the appetizing but unfulfilling nature of the food itself... Suffice it to say, the mysterious attraction of Panera lures me still, and probably will until I run out of money or my heart explodes from so many delicious cherry pastries, which are unecessarily sweet and already rotting my teeth, but this worries me less because even without teeth I might survive on Panera's fine variety of drinkable menu items.
(3)Ren S.
eh. I had better lunches
(2)Joanne D.
Pick 2? Great option! Helps me eat better. Trying the low fat garden vegetable soup today! Love it. Great place to eat! Friendly courteous staff.
(5)Joy C.
What happened to their bread bowls? I had my favorite broccoli cheddar soup in bread bowl.... It's very noticeable that the bread bowl is smaller than what they've used before, made me a little sad but at least the soup is still creamy and delicious. To top it off, their chips are always so good! I also had a side of ceasar salad, fresh and great taste but the vegetables didn't even reach half of the bowl. Cost cutting maybe?
(3)Chris D.
Had a good experience but very expensive. The food was good but not worth forty dollars for my wife and two kids. Overall not bad but pricey for what you get.
(3)Lauren P.
This Panera location gives you a "Our home is your home" feeling. The staff here always treats the customer right and gives the customer what they ask for. I asked for sweet vanilla latte on ice and they gave me just that! There are plenty of booths to choose from and lots of space for privacy if you need to study. The washroom is well maintained and water and lemon is always available. My top picks to order are: vanilla latte, asiago bagel sandwich, spinach and cheese soufflé, asiago roast beef, chicken of wild rice soup, and fuji apple salad. Plus, they have free wifi!
(4)Jusien Y.
Shitty service from associate trainer Aaliyah to begin my experience. She did not even listen to our order well! We said no onions and we got onions in our sandwich! Food was not fresh, boyfriend tummy hurt the whole day after that! Just don't go there... it's twice as much to eat here than corners bakery and food plus service suck big time!
(1)Amanda C.
Ok, so I ordered an egg and cheese sandwich and a chai... & found out the Chai is A-MA-ZING! They are extremely slow for getting food out here. I waited a good 5 minutes for one sandwich and mind you there was no one in front of me. To be honest the sandwich wasn't even that great anyway. My friend and I sat down and then she decided she wanted an egg and cheese sandwich also.... this is where it gets crappy. Not only did she wait 10 MINUTES FOR IT... She sits down and then looks at her plate... a nice piece of hair on it. Mind you, we both wear a head scarf... so it couldn't be ours. I asked for the manager and he apologized, but do you think he comped her sandwich or gave her a gift card or something? NO. It was sorry, let me get you another one. Which took forever AGAIN and we got the sandwich ate and left. I would think something more would be done with a mishap like that.
(2)Marina L.
my cashier was super friendly and i LOVE their bread bowls. i always get cream of chicken and wild rice. great customer service, there have been a few times they've gotten parts of my order a little mixed up but they fixed it right away, so thats not a big deal to me. the real downside is parking, but thats not their fault.
(4)