Uh... not sure what's going on here. If I had to guess it's a perfect example of trying to fit a square peg into a round hole. You can't go a mile in any direction without hitting a Starbucks, so why did they cram one into this odd space. I felt like everyone was on top of each other inside - too crowded. They had a couple of awkwardly placed couch seats that didn't place a person that was alone in a relaxing out of the way place. They also did nothing for anyone that came with someone. If there was a drive-tru, then I didn't find it. The music was also turned up to 11. Next time I want to have a Spinal Tap experience while sipping coffee, I'll come here.
(2)
Ryan W.
I've only been to this location once, but the staff was friendly, and the service quick. (I got a breakfast sandwich and coffee, both of which were good)
(4)
Anil D.
Standard Starbucks. Can't say there's anything too special about it but the baristas are friendly and remember my usual drink.
(4)
Eva S.
I've worked at an office 5 minutes from this Starbucks for many years, so this is "my" Starbucks. I've always been really pleased with this place. It's efficient and clean, and I can always find a seat to either read or sit with a friend and chat. The challenge about this location is that it's become so popular. There is a DMK Burger next door that is fairly new and very popular, and over the years, the area has been built up and the Starbucks has seen a bigger and bigger increase in traffic. Usually I find myself grabbing one of the last two or three spots in the small parking lot. Inside, the space includes two comfy chairs and a number of tables and wooden chairs, as many of the room can accomodate. It can feel a little cramped when people pile in, but it's easier in the summer when people can spill over to the outdoor seating. I can't remember ever not being able to get a seat. There are almost always business meetings going on, as well as casual visits. People tend to be respectful of noise, given how busy it is and how we all need to share the space. It's very much a business crowd; you don't really see kids in this Starbucks. I've seen the staff criticized in some of the other reviews on Yelp. In my opinion, the staff is serious and businesslike, which suits the tone of a shop that gets so much business traffic. You'll hear them chat amongst themselves a bit, but for the most part, they have always struck me as serious and on task. They have always been prompt and professional toward me, which for me is fine and all I'm looking for. I can only think of twice over the years that an order was forgotten, and both times, when I went up to inquire, they were very apologetic, made it quickly, and provided a free drink coupon. I think this is a well-run store that uses its space efficiently and serves a lot of busy professionals. If that's what you're looking for, you've got it.
(4)
Maile M.
Lemon pound cake n iced coffee!! Love that they remember who we are and what we like to order!
(4)
Jay N.
This is the closest one to where I live and the service attitude has always been surly, at best. I usually just get a grande bold, room. I feel as though I am inconveniencing them rather than requesting for a simple order. There are usually a few people sitting, some with laptops. There is often an interview or meeting taking place here due to the businesses nearby. Parking can be a little difficult at night because of the nearby restaurants. There's a Caribou in Yorktown and another Starbucks on 22nd across from Home Depot. Unfortunately, this place is easier to get in and out of, but still not really worth it.
(2)
Amanda S.
Starbucks in general is my go-to place for a latte, and this location does not disappoint. I love the super-friendly staff here. Keep up the good work!
(4)
Rebecca P.
I love Starbucks, but this place - not so much. The baristas are rude SOBs who think that I am inconveniencing them for ordering my usual - either a tall skinny cinnamon dolce latte or a venti ice coffee, black. I will drive the extra 5 minutes to go to the OakBrook Starbucks off of 22nd street just to not deal with the attitude of these employees. One night, I was studying late at one of the tables, and at 8:15 pm, they started flashing the lights to get guests to leave (and they close at freaking 9 pm). That same evening, one of the female baristas was also making out with some guy - right there off to the side where they have their mugs and tea pots for sale. Ugggh.
(1)
Alex B.
When it comes to Starbucks, you know what you're getting. The menus at each franchise are just about identical, but there are distinct differences that make some branches more favorable than others. This review is meant to reflect what makes this Starbucks unique more so than the company as a whole. I find this store to be kind of "blah." Nothing really special here, but with the quality products that I've come to expect from Starbucks. It's one big room with some normal tables and chairs. Staff was fine, but not exceptional. My one complaint is that the music was turned up way too loud, making it hard to focus on my own work. For frequent coffee drinkers, I also strongly recommend pursuing a Starbucks Gold Card if you do not already have one. By simply reloading and reusing a gift card, you can easily reach Gold status. By doing so you get a free drink or food item after you've racked up 12 "gold stars" (items purchased).
(3)
Kelly M.
This is my starbucks du jour. I come here on my way to work. The staff is waaay too happy to help me get just as peppy as them. My only complaint is that the parking lot is a bit tight and there's no drive through. I'm an American, therefore, I must have a drive through for all things.
(4)
Tiff T.
One of the quieter locations , I was surprised! It was a Thursday evening , but pretty subdued, which is always wonderful in my book after a day of work!
(5)
Rebecca C.
My favorite Starbucks worldwide, is the one in the Ogilvie Train Station in Chicago. With Ny as Manager and 9 of the friendliest, hardest working barista's you'll find anywhere, they're tough to beat. However, the train station is not always the place I'll be when wanting a Cappuccino or Latte or Americano or Iced tea or that new almond croissant that is outrageously delicious. Thankfully, this Starbucks just gets better and better over time. Perhaps it's due to their WIFI and student magnet - the place swarms with people at tables reading textbooks while on their laptops. Either way, the quality of the drinks has also gotten noticeably better as has their attitude. No snootiness, no lazing behind the counter looking pissed off. Just a bunch of friendly, accommodating baristas who actually seem to enjoy their job. The parking lot remains a mess, and even more so while we located in the middle of this polar vortex, but that's certainly not Starbucks fault.
(4)
Caroline M.
The staff wasn't entirely friendly, nor were they rude. But, definitely not chipper & happy like most Starbucks employees are. Also, this one isn't a drivethru although it looks like it could accommodate one. It's right next to the Jared's jewelry store.
(2)
Ghias A.
Just like any other Starbucks; most over rated coffee. The manager of this particular store was very rude and have no customer service skills. She had demeaning attitude. Will never go back to this store again.
(2)
Tony H.
I only stop at coffee places about once a week because A) I'm not really a coffee fiend (though I suspect, like my prior aversion to beer, this too shall pass), 2) I try to limit caffeine anyway, and Finally) Why pay $4 for something I can make at home with my own handy dandy blender? Might as well make it a little treat to myself. I popped in over here after an interview because I needed such a little picker-upper. The greeting was warm, the iced lattee cold, and the flavors nice. If I end up getting the job next door, I could see myself stopping over here a little more often.
(4)
Katherine L.
Convenient location and easy to get to from the Hyatt Place Hotel that I was staying at. Spacious and the staff was friendly
(5)
Sara T.
They've recently updated the tables and chairs. I'm a fan of the new arrangement - maybe it's more feng shui? Floor to ceiling windows cover 2 sides of this location. I may actually prefer the typical darker cafe feel which you get from the Starbucks a block away, further east, on Butterfield. Drinks and service - no complaints.
(3)
Courtney C.
Holy guacamole! This Sbux was crawling with people around 10 AM this morning. Lots of people in business suits with laptops, so it's safe to assume a lot of business is being conducted here. I was still able to find a seat and it was still relatively peaceful. There's also a small patio out front. The barista that made my drink was super friendly. I'm addicted to their shaken iced tea lemonades, so I've become a big fan of Starbucks lately.
(4)
Bob Z.
One of the better Starbucks I go to. It's always clean and they are always polite and welcoming. Also very quick. Nice indoor seating. Only 3 or so outside tables. This is a smaller Starbucks. No drive thru either.
(4)
Minh-An C.
It is located in the Lombard shopping mall center. My roomies and I stopped here before our class on a weekday morning and it was pretty busy but the baristas were working every hard to get our drinks in a timely manner. I noticed there were a lot of tables to sit around to study at. This is one of the bigger Starbucks in the area!
(3)
Kate C.
Went for bbq. ..bland. not much seasoning or smokiness at all. Servi ng size was good just not much taste. Friendly service.
(3)
Deanna D.
This certainly isn't the warmest, most congenial Starbucks around. I can't put my finger on why. The staff are efficient and the products consistent, but I never feel welcome here. I always wonder if perhaps the staff are unhappy. Maybe it's the clientele. I've no idea. I do like the comfy chairs and big windows in this location. Parking is very easy. I only wish this location felt friendlier.
(3)
Jessica D.
I come here just to take a break from my workday, even if I already ate lunch or plan to eat lunch at my desk later. I never have a hard time finding a parking space, though I know it used to get much harder back when the space next door was occupied by a restaurant. The baristas are fast and precise, and lovely to chat with when they have the time. This location used to be full of folks using their laptops, studying, or grading papers, now, it's mostly populated by networkers and mentor-pupil session people--which I absolutely find fascinating to eavesdrop on :P--so just be aware, it can get a little background-noise intensive. I love sitting facing the window and looking out towards the nearby restaurant and parking lot to detox from a busy day with one of my many favorite drinks at arm's length on the table--and maybe a little yummy something to nibble on. Cheers!
(4)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :2370 Fountain Square Dr
Lombard, IL, 60148
Santiago A.
Uh... not sure what's going on here. If I had to guess it's a perfect example of trying to fit a square peg into a round hole. You can't go a mile in any direction without hitting a Starbucks, so why did they cram one into this odd space. I felt like everyone was on top of each other inside - too crowded. They had a couple of awkwardly placed couch seats that didn't place a person that was alone in a relaxing out of the way place. They also did nothing for anyone that came with someone. If there was a drive-tru, then I didn't find it. The music was also turned up to 11. Next time I want to have a Spinal Tap experience while sipping coffee, I'll come here.
(2)Ryan W.
I've only been to this location once, but the staff was friendly, and the service quick. (I got a breakfast sandwich and coffee, both of which were good)
(4)Anil D.
Standard Starbucks. Can't say there's anything too special about it but the baristas are friendly and remember my usual drink.
(4)Eva S.
I've worked at an office 5 minutes from this Starbucks for many years, so this is "my" Starbucks. I've always been really pleased with this place. It's efficient and clean, and I can always find a seat to either read or sit with a friend and chat. The challenge about this location is that it's become so popular. There is a DMK Burger next door that is fairly new and very popular, and over the years, the area has been built up and the Starbucks has seen a bigger and bigger increase in traffic. Usually I find myself grabbing one of the last two or three spots in the small parking lot. Inside, the space includes two comfy chairs and a number of tables and wooden chairs, as many of the room can accomodate. It can feel a little cramped when people pile in, but it's easier in the summer when people can spill over to the outdoor seating. I can't remember ever not being able to get a seat. There are almost always business meetings going on, as well as casual visits. People tend to be respectful of noise, given how busy it is and how we all need to share the space. It's very much a business crowd; you don't really see kids in this Starbucks. I've seen the staff criticized in some of the other reviews on Yelp. In my opinion, the staff is serious and businesslike, which suits the tone of a shop that gets so much business traffic. You'll hear them chat amongst themselves a bit, but for the most part, they have always struck me as serious and on task. They have always been prompt and professional toward me, which for me is fine and all I'm looking for. I can only think of twice over the years that an order was forgotten, and both times, when I went up to inquire, they were very apologetic, made it quickly, and provided a free drink coupon. I think this is a well-run store that uses its space efficiently and serves a lot of busy professionals. If that's what you're looking for, you've got it.
(4)Maile M.
Lemon pound cake n iced coffee!! Love that they remember who we are and what we like to order!
(4)Jay N.
This is the closest one to where I live and the service attitude has always been surly, at best. I usually just get a grande bold, room. I feel as though I am inconveniencing them rather than requesting for a simple order. There are usually a few people sitting, some with laptops. There is often an interview or meeting taking place here due to the businesses nearby. Parking can be a little difficult at night because of the nearby restaurants. There's a Caribou in Yorktown and another Starbucks on 22nd across from Home Depot. Unfortunately, this place is easier to get in and out of, but still not really worth it.
(2)Amanda S.
Starbucks in general is my go-to place for a latte, and this location does not disappoint. I love the super-friendly staff here. Keep up the good work!
(4)Rebecca P.
I love Starbucks, but this place - not so much. The baristas are rude SOBs who think that I am inconveniencing them for ordering my usual - either a tall skinny cinnamon dolce latte or a venti ice coffee, black. I will drive the extra 5 minutes to go to the OakBrook Starbucks off of 22nd street just to not deal with the attitude of these employees. One night, I was studying late at one of the tables, and at 8:15 pm, they started flashing the lights to get guests to leave (and they close at freaking 9 pm). That same evening, one of the female baristas was also making out with some guy - right there off to the side where they have their mugs and tea pots for sale. Ugggh.
(1)Alex B.
When it comes to Starbucks, you know what you're getting. The menus at each franchise are just about identical, but there are distinct differences that make some branches more favorable than others. This review is meant to reflect what makes this Starbucks unique more so than the company as a whole. I find this store to be kind of "blah." Nothing really special here, but with the quality products that I've come to expect from Starbucks. It's one big room with some normal tables and chairs. Staff was fine, but not exceptional. My one complaint is that the music was turned up way too loud, making it hard to focus on my own work. For frequent coffee drinkers, I also strongly recommend pursuing a Starbucks Gold Card if you do not already have one. By simply reloading and reusing a gift card, you can easily reach Gold status. By doing so you get a free drink or food item after you've racked up 12 "gold stars" (items purchased).
(3)Kelly M.
This is my starbucks du jour. I come here on my way to work. The staff is waaay too happy to help me get just as peppy as them. My only complaint is that the parking lot is a bit tight and there's no drive through. I'm an American, therefore, I must have a drive through for all things.
(4)Tiff T.
One of the quieter locations , I was surprised! It was a Thursday evening , but pretty subdued, which is always wonderful in my book after a day of work!
(5)Rebecca C.
My favorite Starbucks worldwide, is the one in the Ogilvie Train Station in Chicago. With Ny as Manager and 9 of the friendliest, hardest working barista's you'll find anywhere, they're tough to beat. However, the train station is not always the place I'll be when wanting a Cappuccino or Latte or Americano or Iced tea or that new almond croissant that is outrageously delicious. Thankfully, this Starbucks just gets better and better over time. Perhaps it's due to their WIFI and student magnet - the place swarms with people at tables reading textbooks while on their laptops. Either way, the quality of the drinks has also gotten noticeably better as has their attitude. No snootiness, no lazing behind the counter looking pissed off. Just a bunch of friendly, accommodating baristas who actually seem to enjoy their job. The parking lot remains a mess, and even more so while we located in the middle of this polar vortex, but that's certainly not Starbucks fault.
(4)Caroline M.
The staff wasn't entirely friendly, nor were they rude. But, definitely not chipper & happy like most Starbucks employees are. Also, this one isn't a drivethru although it looks like it could accommodate one. It's right next to the Jared's jewelry store.
(2)Ghias A.
Just like any other Starbucks; most over rated coffee. The manager of this particular store was very rude and have no customer service skills. She had demeaning attitude. Will never go back to this store again.
(2)Tony H.
I only stop at coffee places about once a week because A) I'm not really a coffee fiend (though I suspect, like my prior aversion to beer, this too shall pass), 2) I try to limit caffeine anyway, and Finally) Why pay $4 for something I can make at home with my own handy dandy blender? Might as well make it a little treat to myself. I popped in over here after an interview because I needed such a little picker-upper. The greeting was warm, the iced lattee cold, and the flavors nice. If I end up getting the job next door, I could see myself stopping over here a little more often.
(4)Katherine L.
Convenient location and easy to get to from the Hyatt Place Hotel that I was staying at. Spacious and the staff was friendly
(5)Sara T.
They've recently updated the tables and chairs. I'm a fan of the new arrangement - maybe it's more feng shui? Floor to ceiling windows cover 2 sides of this location. I may actually prefer the typical darker cafe feel which you get from the Starbucks a block away, further east, on Butterfield. Drinks and service - no complaints.
(3)Courtney C.
Holy guacamole! This Sbux was crawling with people around 10 AM this morning. Lots of people in business suits with laptops, so it's safe to assume a lot of business is being conducted here. I was still able to find a seat and it was still relatively peaceful. There's also a small patio out front. The barista that made my drink was super friendly. I'm addicted to their shaken iced tea lemonades, so I've become a big fan of Starbucks lately.
(4)Bob Z.
One of the better Starbucks I go to. It's always clean and they are always polite and welcoming. Also very quick. Nice indoor seating. Only 3 or so outside tables. This is a smaller Starbucks. No drive thru either.
(4)Minh-An C.
It is located in the Lombard shopping mall center. My roomies and I stopped here before our class on a weekday morning and it was pretty busy but the baristas were working every hard to get our drinks in a timely manner. I noticed there were a lot of tables to sit around to study at. This is one of the bigger Starbucks in the area!
(3)Kate C.
Went for bbq. ..bland. not much seasoning or smokiness at all. Servi ng size was good just not much taste. Friendly service.
(3)Deanna D.
This certainly isn't the warmest, most congenial Starbucks around. I can't put my finger on why. The staff are efficient and the products consistent, but I never feel welcome here. I always wonder if perhaps the staff are unhappy. Maybe it's the clientele. I've no idea. I do like the comfy chairs and big windows in this location. Parking is very easy. I only wish this location felt friendlier.
(3)Jessica D.
I come here just to take a break from my workday, even if I already ate lunch or plan to eat lunch at my desk later. I never have a hard time finding a parking space, though I know it used to get much harder back when the space next door was occupied by a restaurant. The baristas are fast and precise, and lovely to chat with when they have the time. This location used to be full of folks using their laptops, studying, or grading papers, now, it's mostly populated by networkers and mentor-pupil session people--which I absolutely find fascinating to eavesdrop on :P--so just be aware, it can get a little background-noise intensive. I love sitting facing the window and looking out towards the nearby restaurant and parking lot to detox from a busy day with one of my many favorite drinks at arm's length on the table--and maybe a little yummy something to nibble on. Cheers!
(4)