Since Hubby and I moved, this has become "our" Starbucks. In fact people that know us think we picked our new place because it was close to a Starbucks... And this one is a good one. It took some time, but the folks here know us. It's small, but has some good seating. No fireplace or anything like you you might find at a fancy Starbucks... But it suits us just fine. The staff is so friendly. However, sometimes they get a bit preoccupied with the drive thru customers... But that's ok. Having the drive thru keeps the inside less crowded. It's always neat, clean, and never too crowded. With a friendly staff, what more could you ask for???
(4)
Jennie E.
I am not a big fan of coffee, I know - sacrilegious! This review is of their drive-thru service. I have been here a few times and they are always helpful, courteous and friendly. Always willing to help and efficient! There IS more to Starbucks than coffee, I am finding out and with the muffins, chai and other teas and such, I may need to rethink my stance on coffee ...
(4)
Michael Z.
When I am in the North Shore area this Starbucks is always my first choice, not just because it's close to Lake Forest where I Live, Because the people that work here are Super.Nice. They really go out of there way to make your visit special and always say hello and goodbye.
(5)
Sophie B.
As a former Starbucks Barista, this Starbucks is an embarrassment. There was maybe 5 people in front of me in line, and it took at the very least 10 minutes for me to get through the line and get my order. That is completely unacceptable. There is absolutely no expediting going on I couldn't even believe it. The trash on the patio was completely over flowed. It was just a sad demonstration.
(2)
Elaine M.
As Starbucks go, this is a pretty good one. They have both a drive thru and indoor and outdoor seating. During peak times though service can be a bit slow. Today when I went not only was service on slower side but the barista called out the drinks so quietly that it was impossible to hear when your's was ready unless you were standing on top of him! Speak up man! Nothing to be afraid of unless some caffeine deprived patron misses their caffeine fix and launches an attack.
(4)
Alec H.
This is a small location with a lot of great people. I like this Starbucks location in particular because it's got lots of parking and not in the middle of all the HP traffic. The staff are very friendly and make me feel welcome every time I walk through the door. I particularly like how the location is its own structure and not a spot in some strip mall. There is outdoor seating that my kids and I like to take advantage of when the weather is nice.
(5)
Cat M.
All Starbucks offer the same food but this location is my favorite. I rarely wait in line to order and they also offer a drive-thru. It's a great quite place to study and have a coffee
(4)
Jennifer H.
Hello. My name is Jennifer and I am a Starbucks addict. I've been coming to this location for years. We walk here with our kids before going to the nature preserve. We do the drive through. Oh yes, there is a drive through, which I thought was the most ridiculous thing until I realized what a pain it is to get out of the car with little kids and then get back in again. The staff rocks here. They all know us by name. And we all know their names, too. The staff here love to laugh and are hard working. We enjoy visiting. -- they are all sweet, funny and genuinely nice. This Starbucks is not a franchise. It feels like my neighborhood coffee shop. Take the time to get to know the staff. They will become an enjoyable part of our day :)
(5)
Sarah S.
This week at Starbucks I learned that only the Schaumburg and Chicago locations have wine at them. Wah wah. The fella working here brought up a good point though...if they had wine, he'd have to drink it. I completely understand his plight. I met a friend at this location this week to kill a bit of time and get a little something in our bellies before heading to an event. The workers were all quite friendly and very helpful and if I lived in the area, this would definitely be my go to hot beverage spot. For $5 I got this great compact little package with sliced apples, nuts & berries, a couple of different types of cheeses and crackers. I hate to point out the obvious but this would have gone perfectly with a glass of white. I'm going to start a petition that all Starbucks should carry wine!
(5)
Carolyn G.
Starbucks doesn't exactly need reviews - I mean they're pretty much all the same, right? This particular Starbucks very quickly demonstrates that they are not all created equal. The staff at this Starbucks are amazing. I've been visiting several times a week for at least 3 years and Mike knows me by voice (through the drive through speaker) and by order. He can tell whether I'm running late for work or have time to chat because he knows my schedule and routine. He knows right away when one of the younger workers gets my order wrong and he quickly fixes it. Though the Lake Forest Starbucks is probably closer to my office, I am loyal to this store because of the care and service they show their customers. In fact, my coworkers even refer to it as my store, as in "I went to YOUR Starbucks today". This store rocks.
(5)
Bryan B.
I love the Starbucks this staff is always in a good mood! they always know the crazy way we like to order coffee and food, they never forget their names, and it has all the appeal of a place that wasn't a chain!
(4)
Scott B.
I'll get the positives out of the way first: super friendly staff, really delivers everything you might expect from a Starbucks. This a smaller Starbucks, but still very nice. The one mistake I think was made here is that this should have maybe not been a drive-thru location. It's a smaller area and while the drive-thru is a little tight, the bigger issue is that, given how it's set-up, during busy periods, the line sometimes has spilled out into the street. Again, great staff and a fine Starbucks all around, but the drive-thru aspect could maybe have been planned out a bit better. Definitely a great choice to stop at if you're on the nearby Green Bay Trail or going to the Fort Sheridan forest preserve nearby. Also, certainly a fine location choice by Starbucks from the standpoint of the train station being right there (the train parking lot is right next to the small Starbucks lot.)
(4)
Stephanie M.
My parents are neighbors of this Highwood Starbucks, on Highland Park side, I moved away to NYC to 3 years ago, my vente vanilla latte today was/is off the chain- Mike is gifted, talented & wonderfully kind person. Worth the visit every time I come home. P.S. Drive through is fast and coffees are always perfected to taste
(5)
Dave V.
nice staff, friendly as to expect by this company. Have never experienced an issue with my orders. This place is just fine, nothing that really sticks out like my other fav starbucks though
(3)
Frank N.
Is it bad when the barristas already know what you're going to order when you walk in the door? Always friendly and impeccable memories! The outdoor seating is always a plus for me especially on pleasant days like today!
(4)
Marielise J.
I love this Starbucks. I initially did not like the location or drive through Starbucks' store design, but the friendly people who work here won me over. They are great and foster a neighborhood feeling. Keep up the great work!
(5)
Rich O.
Best Starbucks around! Drive through is huge. Some of the nicest Starbucks employees around which says a lot.
(5)
Stevie G.
This is my neighborhood Starbucks, always friendly service and quality products.
(4)
Melinda Y.
Be warned... If you're going through the drive through, they can be really really slow. Not due to volume of cars, they are just slow to make drinks. Three times they have either comped my drink or made it a venti free of charge because of the wait. Not good if you're in a hurry.
(1)
Cassandra T.
I frequent this Starbucks. Very clean. Nice people. Great place to get some work done during the day. Pumpkin Spice Latte is back baby!
Jody B.
Since Hubby and I moved, this has become "our" Starbucks. In fact people that know us think we picked our new place because it was close to a Starbucks... And this one is a good one. It took some time, but the folks here know us. It's small, but has some good seating. No fireplace or anything like you you might find at a fancy Starbucks... But it suits us just fine. The staff is so friendly. However, sometimes they get a bit preoccupied with the drive thru customers... But that's ok. Having the drive thru keeps the inside less crowded. It's always neat, clean, and never too crowded. With a friendly staff, what more could you ask for???
(4)Jennie E.
I am not a big fan of coffee, I know - sacrilegious! This review is of their drive-thru service. I have been here a few times and they are always helpful, courteous and friendly. Always willing to help and efficient! There IS more to Starbucks than coffee, I am finding out and with the muffins, chai and other teas and such, I may need to rethink my stance on coffee ...
(4)Michael Z.
When I am in the North Shore area this Starbucks is always my first choice, not just because it's close to Lake Forest where I Live, Because the people that work here are Super.Nice. They really go out of there way to make your visit special and always say hello and goodbye.
(5)Sophie B.
As a former Starbucks Barista, this Starbucks is an embarrassment. There was maybe 5 people in front of me in line, and it took at the very least 10 minutes for me to get through the line and get my order. That is completely unacceptable. There is absolutely no expediting going on I couldn't even believe it. The trash on the patio was completely over flowed. It was just a sad demonstration.
(2)Elaine M.
As Starbucks go, this is a pretty good one. They have both a drive thru and indoor and outdoor seating. During peak times though service can be a bit slow. Today when I went not only was service on slower side but the barista called out the drinks so quietly that it was impossible to hear when your's was ready unless you were standing on top of him! Speak up man! Nothing to be afraid of unless some caffeine deprived patron misses their caffeine fix and launches an attack.
(4)Alec H.
This is a small location with a lot of great people. I like this Starbucks location in particular because it's got lots of parking and not in the middle of all the HP traffic. The staff are very friendly and make me feel welcome every time I walk through the door. I particularly like how the location is its own structure and not a spot in some strip mall. There is outdoor seating that my kids and I like to take advantage of when the weather is nice.
(5)Cat M.
All Starbucks offer the same food but this location is my favorite. I rarely wait in line to order and they also offer a drive-thru. It's a great quite place to study and have a coffee
(4)Jennifer H.
Hello. My name is Jennifer and I am a Starbucks addict. I've been coming to this location for years. We walk here with our kids before going to the nature preserve. We do the drive through. Oh yes, there is a drive through, which I thought was the most ridiculous thing until I realized what a pain it is to get out of the car with little kids and then get back in again. The staff rocks here. They all know us by name. And we all know their names, too. The staff here love to laugh and are hard working. We enjoy visiting. -- they are all sweet, funny and genuinely nice. This Starbucks is not a franchise. It feels like my neighborhood coffee shop. Take the time to get to know the staff. They will become an enjoyable part of our day :)
(5)Sarah S.
This week at Starbucks I learned that only the Schaumburg and Chicago locations have wine at them. Wah wah. The fella working here brought up a good point though...if they had wine, he'd have to drink it. I completely understand his plight. I met a friend at this location this week to kill a bit of time and get a little something in our bellies before heading to an event. The workers were all quite friendly and very helpful and if I lived in the area, this would definitely be my go to hot beverage spot. For $5 I got this great compact little package with sliced apples, nuts & berries, a couple of different types of cheeses and crackers. I hate to point out the obvious but this would have gone perfectly with a glass of white. I'm going to start a petition that all Starbucks should carry wine!
(5)Carolyn G.
Starbucks doesn't exactly need reviews - I mean they're pretty much all the same, right? This particular Starbucks very quickly demonstrates that they are not all created equal. The staff at this Starbucks are amazing. I've been visiting several times a week for at least 3 years and Mike knows me by voice (through the drive through speaker) and by order. He can tell whether I'm running late for work or have time to chat because he knows my schedule and routine. He knows right away when one of the younger workers gets my order wrong and he quickly fixes it. Though the Lake Forest Starbucks is probably closer to my office, I am loyal to this store because of the care and service they show their customers. In fact, my coworkers even refer to it as my store, as in "I went to YOUR Starbucks today". This store rocks.
(5)Bryan B.
I love the Starbucks this staff is always in a good mood! they always know the crazy way we like to order coffee and food, they never forget their names, and it has all the appeal of a place that wasn't a chain!
(4)Scott B.
I'll get the positives out of the way first: super friendly staff, really delivers everything you might expect from a Starbucks. This a smaller Starbucks, but still very nice. The one mistake I think was made here is that this should have maybe not been a drive-thru location. It's a smaller area and while the drive-thru is a little tight, the bigger issue is that, given how it's set-up, during busy periods, the line sometimes has spilled out into the street. Again, great staff and a fine Starbucks all around, but the drive-thru aspect could maybe have been planned out a bit better. Definitely a great choice to stop at if you're on the nearby Green Bay Trail or going to the Fort Sheridan forest preserve nearby. Also, certainly a fine location choice by Starbucks from the standpoint of the train station being right there (the train parking lot is right next to the small Starbucks lot.)
(4)Stephanie M.
My parents are neighbors of this Highwood Starbucks, on Highland Park side, I moved away to NYC to 3 years ago, my vente vanilla latte today was/is off the chain- Mike is gifted, talented & wonderfully kind person. Worth the visit every time I come home. P.S. Drive through is fast and coffees are always perfected to taste
(5)Dave V.
nice staff, friendly as to expect by this company. Have never experienced an issue with my orders. This place is just fine, nothing that really sticks out like my other fav starbucks though
(3)Frank N.
Is it bad when the barristas already know what you're going to order when you walk in the door? Always friendly and impeccable memories! The outdoor seating is always a plus for me especially on pleasant days like today!
(4)Marielise J.
I love this Starbucks. I initially did not like the location or drive through Starbucks' store design, but the friendly people who work here won me over. They are great and foster a neighborhood feeling. Keep up the great work!
(5)Rich O.
Best Starbucks around! Drive through is huge. Some of the nicest Starbucks employees around which says a lot.
(5)Stevie G.
This is my neighborhood Starbucks, always friendly service and quality products.
(4)Melinda Y.
Be warned... If you're going through the drive through, they can be really really slow. Not due to volume of cars, they are just slow to make drinks. Three times they have either comped my drink or made it a venti free of charge because of the wait. Not good if you're in a hurry.
(1)Cassandra T.
I frequent this Starbucks. Very clean. Nice people. Great place to get some work done during the day. Pumpkin Spice Latte is back baby!
(5)