I was there yesterday at around 7 and it was very busy. I had to wait for awhile but the staff was great and attentive. Jocelyn was very nice and helpful. My order was originally togo but it was put for dine in. I told Jocelyn right away and she was able to make my order for togo. I had to wait awhile for the mild tenders but I didn't mind. Jocelyn was very attentive to all the guest that were waiting. When there was a line she would ring them up. When there was no line she would help get orders ready. I just wanted to write a positive review about the great job that she is doing.
(5)
Doug M.
Your average Popeye's restaurant. Same menu as the rest. Service was alright. Restaurant was clean.
(3)
Kathy R.
Food is good but they messed up our order. We were eating in and they wrapped it to go too. They need to be better trained at this location. I gave three stars because the food was tasty hot, and fresh and the restaurant was updated and clean. If your in a hurry do not eat here. We waited 20+ minutes for our food and longer for them to correct the order.
(3)
Ericka L.
Okay, so let me preface this by saying I LOVE Popeye's chicken/shrimp. Okay, now that that's out of the way, I HATE this location!! I don't know why I keep letting them get me, but I've learned my lesson and I'm done with them. The issue is the service. I almost always use the drive-thru and I almost always order something that's supposed to come with a special sauce. See, I love my sauces, so I discuss ad nauseum with the drive-thru person about what kind I want and how many. They always nod and agree and pretend to take note of my request, and then when I get my food and pull off and get down the street (or get home) there are NO SAUCES TO BE FOUND. Now, I know what you're going to say..."why don't yous check your bag before yous pull off?" Well, I do DO that sometimes and I always look and feel inside and think I feel them, but when I realize they've bamboozled me again, it's too late. One time I actually did notice before I left the lot (had already pulled well away from the drive-thru window) and I squeeled my car right back around to the window (had to wait for one car to leave) and said "remember me? we talked about sauces, but there are no sauces...can you give me my sauces?" Got them and then squeeled off again. Ugh. I mean, let's go back to my 3rd blurb above: I discuss AD NAUSEUM -- which means to a great length/degree - about what I want, and then they turn around (snickering, I presume), and say "yeah right." Ok, I'm done. But that just really fires me up...the carelessness of it all. I'm willing to travel extra distances to go to the other location in Bloomingdale exclusively now because I've never had issues the several times I've been to that one. Irving Park...you and your staff are on notice.
(1)
Joe F.
This is the third time I've been in the area and visited this Popeyes so far of the three times I've been here they have not got my order right once. So this time I repeated it made them read it back to me and they still got it wrong plus the chicken seems like it's been around for hours and hours very stale bad food bad service
(1)
Anne F.
Order chicken last njght and the grease was so old the chicken was awful. The grease was extremely old and the chicken was over cooked. The bottom of the box was covered with grease. . Called the restaurant and manager told me to come back and get another order. It was o degrees and they weren't that close so I said I couldn't. Her response was "have a nice evening" and she hung up! Used to go there every couple of weeks but NEVER AGAIN!
(1)
Jennifer S.
I love Popeye's! Just not this one. The usually creamy, cheesy Mac and cheese has been bland and less than creamy. The spicy chicken has fallen short too. Not enough crispy, crunchy breading. More mushy, fatty chicken. And they're always pushing something. Today it was the $1 apple pie...that no one wanted. But we somehow ended up buying. And then after being pie pushers, they forgot to give me my son's soda. Plus getting BBQ sauce and honey is like pulling teeth for some reason. Highly annoyed. This was going to be a three star review. The more that I type, the more I think that I'm way too generous. Sorry Popeye's; you've got some work to do.
(2)
Shaun S.
I've been to a lot of Popeyes and this is the worst one. Last time they messed up and forgot my side and I let it slide. This time the chicken was over cooked and dry, the macaroni was so mushy and over cooked I would have to use a spoon to eat it. This macaroni was school lunch macaroni.
(2)
Anthony T.
they had more then enough people working but still had to wait 8 minutes just for a 3 piece. by the time my 3 piece came my fries were cold. but the girl did give me extra sauce even though I was only allowed 1. but 8 minutes for a 3 piece?!?! not cool!!
(2)
Catherine P.
In case you have not read any of my other yelp reviews, I eat out a lot! Popeye's Chicken is up there with the best of the best as far as fast food chicken is concerned. I do not normally eat at many fast food chains, but when you want a quick, juicy, hot, meaty piece of chicken, you can drive right past stinky KFC and hit up Popeye's. Now, I can name about 30+ other places to go for good fried chicken, but this Popeye's is probably one of my faves! Don't bother driving thru- "they **** you at the drive through! (Joe Pesci once said)" and it's true. It's worth getting off your butt and going in to get your food. If you are polite, and patient, they normally will make fresh fries for you and make sure to check your order before you leave. It never fails that if you don't check, its the time they missed something. I think it's silly to charge for honey, but yes, Popeye's does. Usually not at this location. Hell, if you ask for some honey, they'll grab a fist full and toss them in the bag. We love going for $2.99 Tuesdays- 2 pieces of chicken (white or dark meat), a side and delicious buttery biscuit for $2.99! My kinda of quickie dinner out while running errands. You can also grab a 10 lb. bag of ice for $.99. Skip the onion rings- they are greasy and non-appetizing. And of course- don't forget the apple pie for a buck.
(4)
Glenn R.
Whenever I get the craving for good home style fried chicken, I make a run for Popeyes Chicken. Their fried chicken are so juicy inside and so spicy, crispy on the outside....like what you would expect to get down south "Louisiana" where they specialize in Southern Comfort Cooking. To me, they blow away KFC (Kentucky Fried Chicken). Popeyes chicken are more "home style" authentic, like what your grand mama's grand mama used to cook. They offer a more extensive selection of sides like their "totally awesome" Beans N Rice, Mashed Potatoes with their Cajun Gravy (oohhh so yummy), Cajun battered Fries and Onion rings, and their popular Cajun Fries. And don't forget their biscuits are "Da Bomb" !!!....so flaky and buttery fresh off the oven; a perfect compliment to their chicken.
(4)
J C.
Always fresh and accurate. Popeye's is one of the better, if not the best, fast food chicken places.
(5)
Filippo C.
Great Popeyes restaurant...they always get order right!
(5)
Lionel B.
Make sure you check your order before leaving this place. They got me twice at the drive through. Two thighs & two drumsticks does not equal four thighs.
(2)
Ryan M.
It's Popeyes!!! What's not to love?! Prom? Weddings? Funerals? Popeyes can cater any event!!!
(4)
Nelson M.
Restaurant Review Luv that chicken from popeye's! I can say that no other fried chicken can compare to popeye's spicy fried chicken. The cajun spices adds the perfect zest to the crunchy fried skin. Service here is always fast through the drive through or in store. Given the heavy volume, the chicken is always piping hot from the fryer. Also the weekly coupons in the local tribune mailer get you bargain prices for 8 piece meal. Also you can't go wrong with throwing in a side of cajun fries (large) of course. Pro- best fast food fried chicken, good pricing with coupon Con- so many calories so little time Hidden deal- Weekly chicago trib ad for coupon savings, don't pay full price ever.
(4)
Brook D.
Hands down worst location. Rather drive further than sit through that drive thru. Always messed my order up too. I sat there and watched a show on my phone.. Cmon get it together
(1)
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Address :1380 Irving Park Rd
Hanover Park, IL, 60133
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Elizabeth M.
I was there yesterday at around 7 and it was very busy. I had to wait for awhile but the staff was great and attentive. Jocelyn was very nice and helpful. My order was originally togo but it was put for dine in. I told Jocelyn right away and she was able to make my order for togo. I had to wait awhile for the mild tenders but I didn't mind. Jocelyn was very attentive to all the guest that were waiting. When there was a line she would ring them up. When there was no line she would help get orders ready. I just wanted to write a positive review about the great job that she is doing.
(5)Doug M.
Your average Popeye's restaurant. Same menu as the rest. Service was alright. Restaurant was clean.
(3)Kathy R.
Food is good but they messed up our order. We were eating in and they wrapped it to go too. They need to be better trained at this location. I gave three stars because the food was tasty hot, and fresh and the restaurant was updated and clean. If your in a hurry do not eat here. We waited 20+ minutes for our food and longer for them to correct the order.
(3)Ericka L.
Okay, so let me preface this by saying I LOVE Popeye's chicken/shrimp. Okay, now that that's out of the way, I HATE this location!! I don't know why I keep letting them get me, but I've learned my lesson and I'm done with them. The issue is the service. I almost always use the drive-thru and I almost always order something that's supposed to come with a special sauce. See, I love my sauces, so I discuss ad nauseum with the drive-thru person about what kind I want and how many. They always nod and agree and pretend to take note of my request, and then when I get my food and pull off and get down the street (or get home) there are NO SAUCES TO BE FOUND. Now, I know what you're going to say..."why don't yous check your bag before yous pull off?" Well, I do DO that sometimes and I always look and feel inside and think I feel them, but when I realize they've bamboozled me again, it's too late. One time I actually did notice before I left the lot (had already pulled well away from the drive-thru window) and I squeeled my car right back around to the window (had to wait for one car to leave) and said "remember me? we talked about sauces, but there are no sauces...can you give me my sauces?" Got them and then squeeled off again. Ugh. I mean, let's go back to my 3rd blurb above: I discuss AD NAUSEUM -- which means to a great length/degree - about what I want, and then they turn around (snickering, I presume), and say "yeah right." Ok, I'm done. But that just really fires me up...the carelessness of it all. I'm willing to travel extra distances to go to the other location in Bloomingdale exclusively now because I've never had issues the several times I've been to that one. Irving Park...you and your staff are on notice.
(1)Joe F.
This is the third time I've been in the area and visited this Popeyes so far of the three times I've been here they have not got my order right once. So this time I repeated it made them read it back to me and they still got it wrong plus the chicken seems like it's been around for hours and hours very stale bad food bad service
(1)Anne F.
Order chicken last njght and the grease was so old the chicken was awful. The grease was extremely old and the chicken was over cooked. The bottom of the box was covered with grease. . Called the restaurant and manager told me to come back and get another order. It was o degrees and they weren't that close so I said I couldn't. Her response was "have a nice evening" and she hung up! Used to go there every couple of weeks but NEVER AGAIN!
(1)Jennifer S.
I love Popeye's! Just not this one. The usually creamy, cheesy Mac and cheese has been bland and less than creamy. The spicy chicken has fallen short too. Not enough crispy, crunchy breading. More mushy, fatty chicken. And they're always pushing something. Today it was the $1 apple pie...that no one wanted. But we somehow ended up buying. And then after being pie pushers, they forgot to give me my son's soda. Plus getting BBQ sauce and honey is like pulling teeth for some reason. Highly annoyed. This was going to be a three star review. The more that I type, the more I think that I'm way too generous. Sorry Popeye's; you've got some work to do.
(2)Shaun S.
I've been to a lot of Popeyes and this is the worst one. Last time they messed up and forgot my side and I let it slide. This time the chicken was over cooked and dry, the macaroni was so mushy and over cooked I would have to use a spoon to eat it. This macaroni was school lunch macaroni.
(2)Anthony T.
they had more then enough people working but still had to wait 8 minutes just for a 3 piece. by the time my 3 piece came my fries were cold. but the girl did give me extra sauce even though I was only allowed 1. but 8 minutes for a 3 piece?!?! not cool!!
(2)Catherine P.
In case you have not read any of my other yelp reviews, I eat out a lot! Popeye's Chicken is up there with the best of the best as far as fast food chicken is concerned. I do not normally eat at many fast food chains, but when you want a quick, juicy, hot, meaty piece of chicken, you can drive right past stinky KFC and hit up Popeye's. Now, I can name about 30+ other places to go for good fried chicken, but this Popeye's is probably one of my faves! Don't bother driving thru- "they **** you at the drive through! (Joe Pesci once said)" and it's true. It's worth getting off your butt and going in to get your food. If you are polite, and patient, they normally will make fresh fries for you and make sure to check your order before you leave. It never fails that if you don't check, its the time they missed something. I think it's silly to charge for honey, but yes, Popeye's does. Usually not at this location. Hell, if you ask for some honey, they'll grab a fist full and toss them in the bag. We love going for $2.99 Tuesdays- 2 pieces of chicken (white or dark meat), a side and delicious buttery biscuit for $2.99! My kinda of quickie dinner out while running errands. You can also grab a 10 lb. bag of ice for $.99. Skip the onion rings- they are greasy and non-appetizing. And of course- don't forget the apple pie for a buck.
(4)Glenn R.
Whenever I get the craving for good home style fried chicken, I make a run for Popeyes Chicken. Their fried chicken are so juicy inside and so spicy, crispy on the outside....like what you would expect to get down south "Louisiana" where they specialize in Southern Comfort Cooking. To me, they blow away KFC (Kentucky Fried Chicken). Popeyes chicken are more "home style" authentic, like what your grand mama's grand mama used to cook. They offer a more extensive selection of sides like their "totally awesome" Beans N Rice, Mashed Potatoes with their Cajun Gravy (oohhh so yummy), Cajun battered Fries and Onion rings, and their popular Cajun Fries. And don't forget their biscuits are "Da Bomb" !!!....so flaky and buttery fresh off the oven; a perfect compliment to their chicken.
(4)J C.
Always fresh and accurate. Popeye's is one of the better, if not the best, fast food chicken places.
(5)Filippo C.
Great Popeyes restaurant...they always get order right!
(5)Lionel B.
Make sure you check your order before leaving this place. They got me twice at the drive through. Two thighs & two drumsticks does not equal four thighs.
(2)Ryan M.
It's Popeyes!!! What's not to love?! Prom? Weddings? Funerals? Popeyes can cater any event!!!
(4)Nelson M.
Restaurant Review Luv that chicken from popeye's! I can say that no other fried chicken can compare to popeye's spicy fried chicken. The cajun spices adds the perfect zest to the crunchy fried skin. Service here is always fast through the drive through or in store. Given the heavy volume, the chicken is always piping hot from the fryer. Also the weekly coupons in the local tribune mailer get you bargain prices for 8 piece meal. Also you can't go wrong with throwing in a side of cajun fries (large) of course. Pro- best fast food fried chicken, good pricing with coupon Con- so many calories so little time Hidden deal- Weekly chicago trib ad for coupon savings, don't pay full price ever.
(4)Brook D.
Hands down worst location. Rather drive further than sit through that drive thru. Always messed my order up too. I sat there and watched a show on my phone.. Cmon get it together
(1)