Came in with a party of 8 for a family member's birthday. We were seated fairly quickly for coming in at the dinner rush on a Saturday night. The food was great, my only complaint food wise was that my fajita's came with hardly any peppers, it did however, come with a whole onion. Besides that everything tasted delicious. The service was up to par I guess, wasn't the best service I've had at a Chili's but I would come back. Oh and I was left uneasy that the server walked away with my driver's license after being carded, bitch I'm 23 I don't need a fake ID. Totally improper (in my opinion) way to handle carding a customer. My four stars only go to the Chef's.
(4)
Kathleen D.
My experience at Chili's was not a pleasurable one. I am a server at a much nicer restaurant so I don't expect much out of chills but I mean who is training your servers? My bartender/ server Michelle totally dropped the ball. Asked for waters, didn't get them. Never asked our satisfaction on food. Gave us our check without us asking for it and my girlfriend and I both wanted another drink. She seemed unhappy to be at work, no manors or smile. Also did not say bye to us or thank us for our service. I'm sorry but that's just the basics of food service. We weren't complicated at all. The food of course wasn't good either. Will not spend another dollar in that establishment.
(1)
Jeramy C.
If you get a 50 something named Dan as your server, just get up and leave, basically waited 25 minutes and had to remind him 3 times for lemons. I'm currently waiting for tortillas, it's been 16 minutes so far. Not to mention the fact that he only has one other table an it's right next to us. What the fuck Dan, what the fuck. What did I do to deserve this? I just wanted to eat my fajitas while they were warm.
(2)
Jazzmine W.
I work in the area and decided to come in for lunch. I was by myself so the hostess asked if I wanted a seat in the bar I took her up on her offer. I get there and the waitress is casually speaking with the table in front of me. I believe she may have known them. She finally walks over and takes my drink order. (Water with lemon) she returns with my drink and there is a huge piece of shredded cheese sitting on top of my lemon. Had she been paying attention she definitely would have saw that prior to bringing it over. She walks away, I flag her down showing her the cheese, asking for a new water and she says omg let get that fixed for you. Returns maybe 15 seconds later, no cheese, flipped over lemon (picked it off) and as I begin to drink from my cup I notice something green on the inside of the glass. I messed with it using my straw it began to flick off the side of my cup into my water. (Totally grossed out) I call her back over and show the dirty glass. She explains to me that it's cilantro from when they wash the dishes and goes to get me another water. Thinking to myself I don't care what it is. It's gross, dirty and disgusting and I don't want it anymore. She brings me a water I didn't even bother drinking. I was grossed out. Brings my food, grilled chicken and corn on the cob. The sandwich tasted a little funny. Idk if they changed the bread but something was different, the corn came with no butter barely any flavor. I was very disappointed and won't be returning to this location. Ever. One star because the waitress was polite but didn't make things right as far as the hazardous mistakes that were made. I should've went to eat next door.
(1)
Frank T.
Disappointed with this Chilis in particular. The service was slow. The chicken fajitas came out with raw onions. I had to sit there and wait for them to grill on the skillet. The bathroom had paper towels flowing out of the trashcan. Trash all over the bathroom floor. It was just pathetic. I know you are a chain, a glorified McDonalds but damn!
(2)
Denise B.
The waitress is Horrible! The food came to the table looking like garbage and the manager looks insane!!!
(1)
Haley B.
Server was efficent and we were in and out in about 30 mins. With our cookie skillet. Cant go wrong with that!!
(5)
Chris C.
Fast service , drinks were cold and plentiful , steak was good chicken was bland , shrimp was great, credit card paper fell out of the easy pay credit machine
(4)
Brett B.
I think the food (especially fajitas) taste great. And I have always had great service too. But the portion size is a disappointment. The amount of chicken in the fajitas wouldn't fill up my 15lb Shih Tzu's belly.
Seemed like a pretty standard Chili's. The service could use a little standardization and renewing. Waitresses all seemed to move a little slow and be just a little uninterested and unmotivated.... But, the food was good. On par with the usual fare. And the waitress brought things when we asked. I'd come back - I like Chili's! Maybe just needs to be brought up to the standards of some of the other local Chili's - which is a Management thing.
(3)
Danielle W.
Very very slow service. Bad experience. Severs took 10 minutes for refills and left dirty tables surrounding us for over an hour.
(2)
Ron S.
This place is gross. I can't believe we bothered to finish our meals there. I've been to other Chili's where both the food and service were decent. This place is a joke. Took forever. Appetizer of chicken things were actually lukewarm. The fajitas were nasty, and those are hard to mess up, right? The steak was some kind of low quality meat. We ended up leaving most of it and eating the tortillas. Dessert was crap too. They didn't heat the lava cake up enough so there was no lava, just some soft chocolate in the middle. Avoid this place.
(1)
Mr. P.
I will NOT be back to this Chili's! I've never really thought of chain restaurants as being different and LOVE Chili's. I researched this one and saw really bad reviews, but thought that maybe you can't always trust other people's thoughts, I wish I had. My order was messed up from the drink to the meat on the fajitas, which I can deal with. I asked for corn tortillas though because of a gluten allergy and was brought flour and it took awhile to get the waitress back to fix this problem to the point of cold food which is just annoying. My boyfriend however was brought out a steak with a giant hair on it and at that point we were done. The service was awful and nothing we ordered was right. He was comped his meal though which was the only redeeming thing about this particular Chili's. I will take my business elsewhere from now on. TRUST other people's reviews at this place though! I learned the hard way! Hopefully they can turn their service around.
I don't know what it is about Gurnee and theme based restaurants/bars, but many of them really are below average. At this location, I experienced poor service and not so good food. Chili's used to be pretty decent but this location executes poorly. Too many decent eateries within 10 minutes.
(2)
Dave P.
Food took forever, our waitress seemed a bit rude and unwelcoming, but then again, its a chain restaurant. I rather spend the money I spent at Chili's @ an independent owned restaurant!
(2)
John J.
It's rated 2 stars for a reason. This location has earned it. Mediocre and nothing more.
(2)
Dave P.
I've always liked chilis food... Never had a problem yet getting the wrong order (fingers crossed!) only thing is here.... Sometimes you could have... Ehhh okay service... Or really bad service. It seems like you only have those two possibilitys when you sit down. All i have to say is on a Saturday around 11 o clock I went in with my cousin to have a early lunch. We sat down ordered our drinks and it took about 10 mins just to get them from the waitress. After getting our drinks, it took her another 15 mins to come back to take our order for our entrees. After that... We didn't get our food for another 45 minutes. But while waiting... I got the manager and explained it was taking forever for everything... Even though they were not busy at all... All the manager offered us was a small basket of fries... Wow. Next time my cousin and I will go to the one in Kenosha, WI. They have the best chilis service I've had!
(2)
Karen C.
I went there with my family at about 2PM. I went here because I had a coupon for a free dessert. It was too crowded. The four of us were seated in a booth, but I noticed that the table was sticky. My first water had small white speckles in it, but I didn't bother to say anything. I just asked for an extra water. Two of us ordered combo meals, while the other two just ordered entrees. The soup came in a timely manner of 10 minutes, but the entrees took at least 30 minutes. I was pretty surprised at the slow service since it was in the middle of the day. I ordered the $7 lunch combo southwestern mac and cheese with a small bowl of baked potato soup. Both were very salty and I ended up having to drink 2 pints of water. The portions for the combo were also very small, about the size of my open hand. My brother ordered the chicken fajitas combo meal. It was enough for 3 small fajitas, but according to my brother, it was not very satisfying. The dinner entrees were decently sized. The south western bbq burger was tender and juicy and had plenty of toppings. My only complaints about this dish was that the fries were way too salty and that the bun was cold when we had received the order. The half slab Memphis dry rub ribs were decent, but I've obviously had better. The molten lava cake was good. Standard bundt chocolate cake, chocolate syrup, and ice cream. Best part of the meal. So overall, just mediocre food and minimal service. I'll probably not come here again.
(2)
Holly F.
Came with my family of six, but didn't have the best experience. The hostess skipped me and seated others behind me first for some reason. Was eventually escorted to a table that was very greasy...so much so that someone had drawn pictures in the greasy sheen. When I asked to have it wiped again the waitress cheerfully did, but it was still so greasy I had to ask for the manager to do it. I'm generally not that picky, but this was just plain gross! Service was indifferent. Waitress was good with drink refills. My broccoli side was inedible...brown spots all over. When the waitress came to take my plate I told her and showed her the spots. She saw them and said "oh, yeah." We like Chili's generally but will go to the Round Lake Beach location next time.
(2)
B A.
Was pleasantly surprised with the food and service on my first visit. The food was hot and fresh and presented nicely. It took a minute to get seated. Had no complaints on this visit.
(5)
Jake T.
Served a extremely dirty glass. The feeling I get from the staff here is that they just don't care. This is my second time here in two months and the sanitary conditions seemed to have worsened. I shouldn't have to worry about if I'm going to get sick or not eating the food here. Definitely needs a reorganization.
(1)
Scott V.
Yes, this is crappy chain restaurant food. The problem with this Chili's is that they cannot even execute basic crappy chain restaurant food. My son's cheeseburger was very overcooked and the bun was stale. I ordered a steak sandwich with fries. The sandwich was fine, but the fries seemed like they were from the night before-overly seasoned, tiny pieces and over cooked. These fries were from the bottom of the french fry pile. Last, but not least, the service was absolute crap. They had three servers for the middle of the afternoon on a weekday. That should be enough, it was not busy. Our waitress took forever to do anything, then she screwed up the bill too. She charged us for things that we did indeed order, however we never received. Do yourself a favor and go anywhere else instead.
(1)
Chad H.
What is it about Chili's that they feel the need to douche everything in salt? This Chili's in particular is very salty. Ugh. Their burger is okay I guess but in general this is a Chili's, so you know what you're getting (i.e. low quality, chain restaurant food). As far as Gurnee Mills restaurants go, it's better than TGI Friday's and worse than Lone Star. I can't recommend it.
(2)
Mary M.
The food at this Chili's is the same as every other Chili's. So whatever. But this particular restaurant is always dirty. There's a layer of grime on the tables that just needs to be sanded off (or they need new tables). If you want Chili's, go to the one on Waukegan Road, near the Wal-Mart at Fountain Square in Waukegan instead.
(2)
Amy C.
I go here because I love the soup. However, the service is always hit or miss. The bar doesn't have red bull.... weird... The food always tastes the same, just like a good ol' chain restaurant should.
(3)
Rich A.
solid food
(3)
Wendy S.
We tried to hit this place for lunch as we were moving into the area and regretted it. They tried to seat us in the bar three times even though the entire restaurant was open and I was visibly pregnant and would not be drinking, and did not want to sit with the afternoon crowd that obviously was. Then the waitress got angry because my husband went to the bathroom and did not leave his drink order with me. When she finally returned I asked if they had anything that was decaffeinated and sugar free in terms of soda. She told me I should get a giant fountain Coke Zero which is like a mega caffeine load. When my husband politely said this, she got all defensive about why we would ask her anyway. Uh, because you are a waitress taking our order? Duh. Run from this place...the management and staff are awful!
(1)
Edwin M.
Be careful when getting take-out from here (which I do a few times a month). Always check your order before you leave. They mess up from time to time. Other than that, the food quality is about on par with any other Chili's. Service in the restaurant is hit-or-miss.
(3)
Michelle W.
Very good and prompt service for a chain restaurant. For those of you familiar with Grand Avenue in Gurnee it is the land of chain eats and Chili's is a tried and true favorite. Definitely try the Chicken Enchilada Soup, it is good and cheap.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Grace G.
Came in with a party of 8 for a family member's birthday. We were seated fairly quickly for coming in at the dinner rush on a Saturday night. The food was great, my only complaint food wise was that my fajita's came with hardly any peppers, it did however, come with a whole onion. Besides that everything tasted delicious. The service was up to par I guess, wasn't the best service I've had at a Chili's but I would come back. Oh and I was left uneasy that the server walked away with my driver's license after being carded, bitch I'm 23 I don't need a fake ID. Totally improper (in my opinion) way to handle carding a customer. My four stars only go to the Chef's.
(4)Kathleen D.
My experience at Chili's was not a pleasurable one. I am a server at a much nicer restaurant so I don't expect much out of chills but I mean who is training your servers? My bartender/ server Michelle totally dropped the ball. Asked for waters, didn't get them. Never asked our satisfaction on food. Gave us our check without us asking for it and my girlfriend and I both wanted another drink. She seemed unhappy to be at work, no manors or smile. Also did not say bye to us or thank us for our service. I'm sorry but that's just the basics of food service. We weren't complicated at all. The food of course wasn't good either. Will not spend another dollar in that establishment.
(1)Jeramy C.
If you get a 50 something named Dan as your server, just get up and leave, basically waited 25 minutes and had to remind him 3 times for lemons. I'm currently waiting for tortillas, it's been 16 minutes so far. Not to mention the fact that he only has one other table an it's right next to us. What the fuck Dan, what the fuck. What did I do to deserve this? I just wanted to eat my fajitas while they were warm.
(2)Jazzmine W.
I work in the area and decided to come in for lunch. I was by myself so the hostess asked if I wanted a seat in the bar I took her up on her offer. I get there and the waitress is casually speaking with the table in front of me. I believe she may have known them. She finally walks over and takes my drink order. (Water with lemon) she returns with my drink and there is a huge piece of shredded cheese sitting on top of my lemon. Had she been paying attention she definitely would have saw that prior to bringing it over. She walks away, I flag her down showing her the cheese, asking for a new water and she says omg let get that fixed for you. Returns maybe 15 seconds later, no cheese, flipped over lemon (picked it off) and as I begin to drink from my cup I notice something green on the inside of the glass. I messed with it using my straw it began to flick off the side of my cup into my water. (Totally grossed out) I call her back over and show the dirty glass. She explains to me that it's cilantro from when they wash the dishes and goes to get me another water. Thinking to myself I don't care what it is. It's gross, dirty and disgusting and I don't want it anymore. She brings me a water I didn't even bother drinking. I was grossed out. Brings my food, grilled chicken and corn on the cob. The sandwich tasted a little funny. Idk if they changed the bread but something was different, the corn came with no butter barely any flavor. I was very disappointed and won't be returning to this location. Ever. One star because the waitress was polite but didn't make things right as far as the hazardous mistakes that were made. I should've went to eat next door.
(1)Frank T.
Disappointed with this Chilis in particular. The service was slow. The chicken fajitas came out with raw onions. I had to sit there and wait for them to grill on the skillet. The bathroom had paper towels flowing out of the trashcan. Trash all over the bathroom floor. It was just pathetic. I know you are a chain, a glorified McDonalds but damn!
(2)Denise B.
The waitress is Horrible! The food came to the table looking like garbage and the manager looks insane!!!
(1)Haley B.
Server was efficent and we were in and out in about 30 mins. With our cookie skillet. Cant go wrong with that!!
(5)Chris C.
Fast service , drinks were cold and plentiful , steak was good chicken was bland , shrimp was great, credit card paper fell out of the easy pay credit machine
(4)Brett B.
I think the food (especially fajitas) taste great. And I have always had great service too. But the portion size is a disappointment. The amount of chicken in the fajitas wouldn't fill up my 15lb Shih Tzu's belly.
(3)Jackie H.
Bad service and the wait staff is really rude. I don't eat chicken, and most of their salads have chicken on them. Last time I was there, I saw a note on the menu that you could have avocado on a salad, so I asked for a Caesar salad with avocado instead of chicken. The waiter looked at me like I was crazy, and he said "why don't you just order a salad with caesar dressing and avocado?" I looked at him and said "is that not what I just ordered?" And he didn't respond. Maybe he was trying to save us money, I don't know, but his tone and attitude was uncalled for. The salad was good. But I felt completely embarrassed in front of my fiancé's family. Hoping we don't go back to this location. Wish I could remember the servers name. But stay away from any tall, unusually skinny, blonde, waiters wearing a lot of jewelry.
(2)Jennifer L.
Seemed like a pretty standard Chili's. The service could use a little standardization and renewing. Waitresses all seemed to move a little slow and be just a little uninterested and unmotivated.... But, the food was good. On par with the usual fare. And the waitress brought things when we asked. I'd come back - I like Chili's! Maybe just needs to be brought up to the standards of some of the other local Chili's - which is a Management thing.
(3)Danielle W.
Very very slow service. Bad experience. Severs took 10 minutes for refills and left dirty tables surrounding us for over an hour.
(2)Ron S.
This place is gross. I can't believe we bothered to finish our meals there. I've been to other Chili's where both the food and service were decent. This place is a joke. Took forever. Appetizer of chicken things were actually lukewarm. The fajitas were nasty, and those are hard to mess up, right? The steak was some kind of low quality meat. We ended up leaving most of it and eating the tortillas. Dessert was crap too. They didn't heat the lava cake up enough so there was no lava, just some soft chocolate in the middle. Avoid this place.
(1)Mr. P.
I will NOT be back to this Chili's! I've never really thought of chain restaurants as being different and LOVE Chili's. I researched this one and saw really bad reviews, but thought that maybe you can't always trust other people's thoughts, I wish I had. My order was messed up from the drink to the meat on the fajitas, which I can deal with. I asked for corn tortillas though because of a gluten allergy and was brought flour and it took awhile to get the waitress back to fix this problem to the point of cold food which is just annoying. My boyfriend however was brought out a steak with a giant hair on it and at that point we were done. The service was awful and nothing we ordered was right. He was comped his meal though which was the only redeeming thing about this particular Chili's. I will take my business elsewhere from now on. TRUST other people's reviews at this place though! I learned the hard way! Hopefully they can turn their service around.
(2)Raymond M.
After a long gruesome day of shopping at Gurnee Mills, my sister and I decided to eat here as it would be really late to eat dinner at home. It has been a really, really long time since I went to Chili's. I only remember that my friends recommended the Loaded Potato Skins; that's what my sister and I started with. The Loaded Potato Skins were delicious. The 3-cheese blend was nicely melted and stringy. The Applewood smoked bacon gave it a nice crispiness and saltiness to each piece. The sour cream gave it richness. I would like it if there were more green onions; I couldn't taste the green onions because the other toppings were overpowering. A little more crispiness to the potato skins would give more dimensions to contrast the soft and warm texture of the potatoes. Then, I had the Guacamole Burger. It was difficult to eat it because the guacamole would be squished out whenever you take a big bite. I had to take many little bites; it was delicious. The guacamole was fresh and creamy. The burger was spicier than I expected from the fire-roasted jalapenos. The sautéed red & green bell peppers and caramelized onions were sweet. The meat was very juicy and had little bits of crispiness at the edges. The fries were nice; they were crispy on the outside and really soft in the inside. All the deliciousness was tied together well by the guacamole. We did not have dessert because we were full - great portions. The service was great. The server was very nice and made sure our food arrived in an appropriate time. She comes by every so often to check up on us and refilled our water without being prompted. I highly recommend the Loaded Potato Skins. 3 stars for decent good food and awesome service.
(3)Vincenzo C.
I don't know what it is about Gurnee and theme based restaurants/bars, but many of them really are below average. At this location, I experienced poor service and not so good food. Chili's used to be pretty decent but this location executes poorly. Too many decent eateries within 10 minutes.
(2)Dave P.
Food took forever, our waitress seemed a bit rude and unwelcoming, but then again, its a chain restaurant. I rather spend the money I spent at Chili's @ an independent owned restaurant!
(2)John J.
It's rated 2 stars for a reason. This location has earned it. Mediocre and nothing more.
(2)Dave P.
I've always liked chilis food... Never had a problem yet getting the wrong order (fingers crossed!) only thing is here.... Sometimes you could have... Ehhh okay service... Or really bad service. It seems like you only have those two possibilitys when you sit down. All i have to say is on a Saturday around 11 o clock I went in with my cousin to have a early lunch. We sat down ordered our drinks and it took about 10 mins just to get them from the waitress. After getting our drinks, it took her another 15 mins to come back to take our order for our entrees. After that... We didn't get our food for another 45 minutes. But while waiting... I got the manager and explained it was taking forever for everything... Even though they were not busy at all... All the manager offered us was a small basket of fries... Wow. Next time my cousin and I will go to the one in Kenosha, WI. They have the best chilis service I've had!
(2)Karen C.
I went there with my family at about 2PM. I went here because I had a coupon for a free dessert. It was too crowded. The four of us were seated in a booth, but I noticed that the table was sticky. My first water had small white speckles in it, but I didn't bother to say anything. I just asked for an extra water. Two of us ordered combo meals, while the other two just ordered entrees. The soup came in a timely manner of 10 minutes, but the entrees took at least 30 minutes. I was pretty surprised at the slow service since it was in the middle of the day. I ordered the $7 lunch combo southwestern mac and cheese with a small bowl of baked potato soup. Both were very salty and I ended up having to drink 2 pints of water. The portions for the combo were also very small, about the size of my open hand. My brother ordered the chicken fajitas combo meal. It was enough for 3 small fajitas, but according to my brother, it was not very satisfying. The dinner entrees were decently sized. The south western bbq burger was tender and juicy and had plenty of toppings. My only complaints about this dish was that the fries were way too salty and that the bun was cold when we had received the order. The half slab Memphis dry rub ribs were decent, but I've obviously had better. The molten lava cake was good. Standard bundt chocolate cake, chocolate syrup, and ice cream. Best part of the meal. So overall, just mediocre food and minimal service. I'll probably not come here again.
(2)Holly F.
Came with my family of six, but didn't have the best experience. The hostess skipped me and seated others behind me first for some reason. Was eventually escorted to a table that was very greasy...so much so that someone had drawn pictures in the greasy sheen. When I asked to have it wiped again the waitress cheerfully did, but it was still so greasy I had to ask for the manager to do it. I'm generally not that picky, but this was just plain gross! Service was indifferent. Waitress was good with drink refills. My broccoli side was inedible...brown spots all over. When the waitress came to take my plate I told her and showed her the spots. She saw them and said "oh, yeah." We like Chili's generally but will go to the Round Lake Beach location next time.
(2)B A.
Was pleasantly surprised with the food and service on my first visit. The food was hot and fresh and presented nicely. It took a minute to get seated. Had no complaints on this visit.
(5)Jake T.
Served a extremely dirty glass. The feeling I get from the staff here is that they just don't care. This is my second time here in two months and the sanitary conditions seemed to have worsened. I shouldn't have to worry about if I'm going to get sick or not eating the food here. Definitely needs a reorganization.
(1)Scott V.
Yes, this is crappy chain restaurant food. The problem with this Chili's is that they cannot even execute basic crappy chain restaurant food. My son's cheeseburger was very overcooked and the bun was stale. I ordered a steak sandwich with fries. The sandwich was fine, but the fries seemed like they were from the night before-overly seasoned, tiny pieces and over cooked. These fries were from the bottom of the french fry pile. Last, but not least, the service was absolute crap. They had three servers for the middle of the afternoon on a weekday. That should be enough, it was not busy. Our waitress took forever to do anything, then she screwed up the bill too. She charged us for things that we did indeed order, however we never received. Do yourself a favor and go anywhere else instead.
(1)Chad H.
What is it about Chili's that they feel the need to douche everything in salt? This Chili's in particular is very salty. Ugh. Their burger is okay I guess but in general this is a Chili's, so you know what you're getting (i.e. low quality, chain restaurant food). As far as Gurnee Mills restaurants go, it's better than TGI Friday's and worse than Lone Star. I can't recommend it.
(2)Mary M.
The food at this Chili's is the same as every other Chili's. So whatever. But this particular restaurant is always dirty. There's a layer of grime on the tables that just needs to be sanded off (or they need new tables). If you want Chili's, go to the one on Waukegan Road, near the Wal-Mart at Fountain Square in Waukegan instead.
(2)Amy C.
I go here because I love the soup. However, the service is always hit or miss. The bar doesn't have red bull.... weird... The food always tastes the same, just like a good ol' chain restaurant should.
(3)Rich A.
solid food
(3)Wendy S.
We tried to hit this place for lunch as we were moving into the area and regretted it. They tried to seat us in the bar three times even though the entire restaurant was open and I was visibly pregnant and would not be drinking, and did not want to sit with the afternoon crowd that obviously was. Then the waitress got angry because my husband went to the bathroom and did not leave his drink order with me. When she finally returned I asked if they had anything that was decaffeinated and sugar free in terms of soda. She told me I should get a giant fountain Coke Zero which is like a mega caffeine load. When my husband politely said this, she got all defensive about why we would ask her anyway. Uh, because you are a waitress taking our order? Duh. Run from this place...the management and staff are awful!
(1)Edwin M.
Be careful when getting take-out from here (which I do a few times a month). Always check your order before you leave. They mess up from time to time. Other than that, the food quality is about on par with any other Chili's. Service in the restaurant is hit-or-miss.
(3)Michelle W.
Very good and prompt service for a chain restaurant. For those of you familiar with Grand Avenue in Gurnee it is the land of chain eats and Chili's is a tried and true favorite. Definitely try the Chicken Enchilada Soup, it is good and cheap.
(4)