I have been going to this local Starbucks 1 to 2 times every week for the past year. And I have never been around such a grumpy workers. Every single time I try to smile and tell them "have a good day" and they just glare at me. I would completely avoid this franchise if I didn't live so close by. Sure the coffee is good, but who wants to get a $5 latte from a perpetually pissed off person?
(1)
Heather J.
I work right by this Starbucks location so I go here about once a week, sometimes even more. I used to not like this location as much due to some not-so-happy employees, but in the past year, their service has most definitely improved! The baristas they've hired are much friendlier, have smiles on their faces, and since most of them "know" who I am, there are times when they'll converse with me, greet me by name, and/or even guess what I'm ordering (especially the younger staff!). Their drinks are always made right - I have zero complaints. This location is usually very busy, but on the days they aren't, I get my drink within seconds of paying. They're very quick! My only real complaint is that I can never find a place to sit! I often take my drink to go, but on those days I get to Evanston early and want to sit down, there usually isn't a spot for me. I wish they could expand their location, or at least replace their larger tables with smaller ones to allow us "one person parties" a place to sit for a bit.
(4)
Brittany M.
I love this Starbucks! I go here during lunch and it is so cozy and quaint. I can usually find parking right in front of SB or on the side street over. They have amazing service and the atmosphere is so welcoming. They also have outdoor seating which is fun to sit in to watch the people of Evanston. Never crowded when I come but I do go during the day. Come check out one of the better Starbucks!
(5)
Marios P.
Friendly baristas and always busy. good variety of snacks. Plenty of tables and space. I like the coffee bar they have. I perfect place to enjoy my espresso.
(4)
Mindy H.
The only reason I come to this Starbucks is because it's the closest coffeeshop to my apartment - I wish I could go to the one on Sherman instead, but it's far too much of a trek in the cold. The drinks are fine, but I have to agree with the previous review on how unfriendly the baristas are, which is surprising to me since most Starbucks I've been to have super friendly workers. I've been here several times already, and saying that the baristas don't smile at you is kind of an understatement - I almost feel as if they just glare at you as you're making/picking up your drink order. I've also come to realize that there are often some strange people who come to this Starbucks - I've shared a table with more than just one person who was talking out loud to him/herself, and have also had a fair share of people approach me and ask for spare change. But hey, if you're just here to get out of the house and get some work done with an average cup of coffee, this location works. Just don't have high expectations regarding customer service and try and find a seat at the bar if you want to avoid strange encounters.
(2)
Yvonne L.
This Starbucks is close to my job, and the mochas are always perfect. The waitstaff are friendly and service is fast. It's a smaller coffee shop, but the view is nice and I always see interesting people there, as well as walking by. This is a good place to go to for breaks, and to hang out and people watch. I gave it 4 stars because it's a good solid hang out/coffee shop that I enjoy for the convenience, and I reserve 5 star reviews for outstanding spectacular experiences and places. But this Starbucks is a great one!
(4)
Matt R.
This location was a bit busy. I can't say I hate starbucks but I did want to take off a star because personally I thought the taste test thing they had going on was goofy. All in all this is a decent location for a lot of reasons: busy intersection, AYCE sushi nearby, blind faith nearby, TJ's, car repair shop, etc. I wouldn't even be coming in here if it wasn't for a brief car repair. I'd say this location is decent, though.
(4)
Kim A.
All the reviews say the baristas are rude but I feel totally opposite ADDISON is so nice. He consistently makes sure my latte is correct and is so sweet to my four year old daughter. He chats her up about hot cocoa and cuddly blankets. Totally makes her day. AnYhow Drive thru is always speedy even for as busy it is. For sure this is in my top five favorite Starbucks :)
(5)
Yanyao N.
This tiny little Starbucks outpost really packs a punch. The staff that work here are the friendliest Starbucks baristas I've come across (and I'm known to frequent Starbucks pretty often). So, while the store itself is really small, I would rather come here for my soy latte than a bigger location with surly staff. This is always a post mani/pedi and Sea Ranch meal stop for me. As an added bonus, they make tipping more fun! There are 2 tip jars at the registers and the labels change all the time. Example: 1) Spiders are creepier. 2) Snakes are creepier. You decide which jar to put your tip in. (Spiders, duh.)
(4)
Sam N.
I would like to give 5 stars but can't, I'm sorry but I've been to better much better Starbucks'. None the less it's pretty good and also great location
(4)
I S.
This location is more of a neighborhood cafe feel than a chain store with the same starbucks products. The only downside is the inside is a bit small and can quickly get crowded, though they do have outdoor seating when there is nice weather. The service and everything else is typical of any other starbucks
(3)
Cassie S.
This is my local Starbucks and I have to say that it's pretty darn good. The barristas are exceptionally friendly. The line can get long but they keep it moving. It's a little small inside as far as seating goes. Chances are decent that you'll have to share one of the larger tables with a stranger. Or a family of strangers. Much better in the warmer months when the outside seating is available too. But aside from the occasional screaming child, the patrons here are pretty friendly too. I really like the "polls" that they do on the tip boxes. Every day is a different poll (i.e. summer vs winter, carry out vs. delivery). Just a cute, creative touch that makes this Starbucks feel more like a neighborhood hangout than a chain coffee shop. And that's pretty great.
(4)
Matt H.
Love this location. Almost similar to the Streets of woodfield starbucks but much smaller. 4stars only because most of the tables lack a power connection and no parking but overall great ambience
(4)
Jessica V.
A starbucks is a starbucks... but not this one! I love this one. They are always so cheerful and build relationships with their customers. Every time I walk in here they know what I want to order and already ring me up! Sometimes I throw them a curve ball and switch up my order, but no worries my drink always comes out real good and fast! I come here on the quicks and on the daily so I am definitely a regular here. But the staff is super nice and they make Monday mornings seem like Saturday or Sunday afternoons. Thanks for being awesome =)
(5)
Bojan K.
I work in between the Dempster and Main St locations and definetly pref this Dempster location over any in the area! Great quick service with a smile :) !
(5)
Monica O.
After Walking is good to relax!!!!
(5)
Jodi F.
You probably know that not all Starbucks' are equal. "My" Starbucks happens to be more equal than others. Yes, it gets crowded and busy. But what sets my local apart is that the people who work there are tirelessly friendly, fun and simply cool. They remember their customers, support local schools by donating and/or discounting items for nonprofits, and welcome people who meet there. If it has to be a chain, I'm really glad it's staffed with such terrific men and women.
(5)
Carrie V.
I love this Starbuck's!!!! The staff there is so wonderful, and they go above and beyond to know their customers and make sure they get the drinks right. I feel like I've become a "friend"! Plus, when I bring my kids (which I usually am), the people who work there engage the kids in conversation and make sure THEY have a wonderful experience as well. I just love them! The store feels like a community -- the other patrons chat with us too! It gets crowded, but I happily take that in exchange for the wonderful people at the Dempster Starbucks!
(5)
Nafeesah A.
I was on my way home from my boyfriend's place and wanted to stop over for a vanilla bean frappachino, but I was NOT impressed by how it was made not only was the drink made wrong it was way too sweet after the girl added too much vanilla and skimped on the whipped cream and carmel sauce. I went back recently and the person who made my drink actually got it right, but still was skimping on the whipped cream. I give them 3 stars for effort in professionalism and customer service, but they need to work on making people's orders EXACTLY how they want them.
(3)
Jerry M.
I feel funny reviewing a Starbucks, I mean, they're this mega-chain that you'll find everywhere and I've found that the quality of Starbucks here is the same as the Starbucks there and Starbucks everywhere - so I'm not really going to review on that. However, I will review the space - it's rather small for the amount of people who frequent it. I had to wait 10 minutes to find a place to sit (I was even willing to ask if I could share a table with someone, but there wasn't even any room for that). So in short, it's your typical Starbucks, but small.
(3)
Dee W.
I usually wouldn't review a chain like Starbucks but after an attempt to find a good coffee shop in my neck of the woods, I finally succombed and went to the chain Starbucks and yes, you have Splenda for me and even better, you have my nonfat caffe latte and even better, you have wireless internet for me to use. And even better - you do serve those yummy breakfast sandwiches and lunch, too. Plus service was super quick - didn't even have to wait in line.
Greg C.
I have been going to this local Starbucks 1 to 2 times every week for the past year. And I have never been around such a grumpy workers. Every single time I try to smile and tell them "have a good day" and they just glare at me. I would completely avoid this franchise if I didn't live so close by. Sure the coffee is good, but who wants to get a $5 latte from a perpetually pissed off person?
(1)Heather J.
I work right by this Starbucks location so I go here about once a week, sometimes even more. I used to not like this location as much due to some not-so-happy employees, but in the past year, their service has most definitely improved! The baristas they've hired are much friendlier, have smiles on their faces, and since most of them "know" who I am, there are times when they'll converse with me, greet me by name, and/or even guess what I'm ordering (especially the younger staff!). Their drinks are always made right - I have zero complaints. This location is usually very busy, but on the days they aren't, I get my drink within seconds of paying. They're very quick! My only real complaint is that I can never find a place to sit! I often take my drink to go, but on those days I get to Evanston early and want to sit down, there usually isn't a spot for me. I wish they could expand their location, or at least replace their larger tables with smaller ones to allow us "one person parties" a place to sit for a bit.
(4)Brittany M.
I love this Starbucks! I go here during lunch and it is so cozy and quaint. I can usually find parking right in front of SB or on the side street over. They have amazing service and the atmosphere is so welcoming. They also have outdoor seating which is fun to sit in to watch the people of Evanston. Never crowded when I come but I do go during the day. Come check out one of the better Starbucks!
(5)Marios P.
Friendly baristas and always busy. good variety of snacks. Plenty of tables and space. I like the coffee bar they have. I perfect place to enjoy my espresso.
(4)Mindy H.
The only reason I come to this Starbucks is because it's the closest coffeeshop to my apartment - I wish I could go to the one on Sherman instead, but it's far too much of a trek in the cold. The drinks are fine, but I have to agree with the previous review on how unfriendly the baristas are, which is surprising to me since most Starbucks I've been to have super friendly workers. I've been here several times already, and saying that the baristas don't smile at you is kind of an understatement - I almost feel as if they just glare at you as you're making/picking up your drink order. I've also come to realize that there are often some strange people who come to this Starbucks - I've shared a table with more than just one person who was talking out loud to him/herself, and have also had a fair share of people approach me and ask for spare change. But hey, if you're just here to get out of the house and get some work done with an average cup of coffee, this location works. Just don't have high expectations regarding customer service and try and find a seat at the bar if you want to avoid strange encounters.
(2)Yvonne L.
This Starbucks is close to my job, and the mochas are always perfect. The waitstaff are friendly and service is fast. It's a smaller coffee shop, but the view is nice and I always see interesting people there, as well as walking by. This is a good place to go to for breaks, and to hang out and people watch. I gave it 4 stars because it's a good solid hang out/coffee shop that I enjoy for the convenience, and I reserve 5 star reviews for outstanding spectacular experiences and places. But this Starbucks is a great one!
(4)Matt R.
This location was a bit busy. I can't say I hate starbucks but I did want to take off a star because personally I thought the taste test thing they had going on was goofy. All in all this is a decent location for a lot of reasons: busy intersection, AYCE sushi nearby, blind faith nearby, TJ's, car repair shop, etc. I wouldn't even be coming in here if it wasn't for a brief car repair. I'd say this location is decent, though.
(4)Kim A.
All the reviews say the baristas are rude but I feel totally opposite ADDISON is so nice. He consistently makes sure my latte is correct and is so sweet to my four year old daughter. He chats her up about hot cocoa and cuddly blankets. Totally makes her day. AnYhow Drive thru is always speedy even for as busy it is. For sure this is in my top five favorite Starbucks :)
(5)Yanyao N.
This tiny little Starbucks outpost really packs a punch. The staff that work here are the friendliest Starbucks baristas I've come across (and I'm known to frequent Starbucks pretty often). So, while the store itself is really small, I would rather come here for my soy latte than a bigger location with surly staff. This is always a post mani/pedi and Sea Ranch meal stop for me. As an added bonus, they make tipping more fun! There are 2 tip jars at the registers and the labels change all the time. Example: 1) Spiders are creepier. 2) Snakes are creepier. You decide which jar to put your tip in. (Spiders, duh.)
(4)Sam N.
I would like to give 5 stars but can't, I'm sorry but I've been to better much better Starbucks'. None the less it's pretty good and also great location
(4)I S.
This location is more of a neighborhood cafe feel than a chain store with the same starbucks products. The only downside is the inside is a bit small and can quickly get crowded, though they do have outdoor seating when there is nice weather. The service and everything else is typical of any other starbucks
(3)Cassie S.
This is my local Starbucks and I have to say that it's pretty darn good. The barristas are exceptionally friendly. The line can get long but they keep it moving. It's a little small inside as far as seating goes. Chances are decent that you'll have to share one of the larger tables with a stranger. Or a family of strangers. Much better in the warmer months when the outside seating is available too. But aside from the occasional screaming child, the patrons here are pretty friendly too. I really like the "polls" that they do on the tip boxes. Every day is a different poll (i.e. summer vs winter, carry out vs. delivery). Just a cute, creative touch that makes this Starbucks feel more like a neighborhood hangout than a chain coffee shop. And that's pretty great.
(4)Matt H.
Love this location. Almost similar to the Streets of woodfield starbucks but much smaller. 4stars only because most of the tables lack a power connection and no parking but overall great ambience
(4)Jessica V.
A starbucks is a starbucks... but not this one! I love this one. They are always so cheerful and build relationships with their customers. Every time I walk in here they know what I want to order and already ring me up! Sometimes I throw them a curve ball and switch up my order, but no worries my drink always comes out real good and fast! I come here on the quicks and on the daily so I am definitely a regular here. But the staff is super nice and they make Monday mornings seem like Saturday or Sunday afternoons. Thanks for being awesome =)
(5)Bojan K.
I work in between the Dempster and Main St locations and definetly pref this Dempster location over any in the area! Great quick service with a smile :) !
(5)Monica O.
After Walking is good to relax!!!!
(5)Jodi F.
You probably know that not all Starbucks' are equal. "My" Starbucks happens to be more equal than others. Yes, it gets crowded and busy. But what sets my local apart is that the people who work there are tirelessly friendly, fun and simply cool. They remember their customers, support local schools by donating and/or discounting items for nonprofits, and welcome people who meet there. If it has to be a chain, I'm really glad it's staffed with such terrific men and women.
(5)Carrie V.
I love this Starbuck's!!!! The staff there is so wonderful, and they go above and beyond to know their customers and make sure they get the drinks right. I feel like I've become a "friend"! Plus, when I bring my kids (which I usually am), the people who work there engage the kids in conversation and make sure THEY have a wonderful experience as well. I just love them! The store feels like a community -- the other patrons chat with us too! It gets crowded, but I happily take that in exchange for the wonderful people at the Dempster Starbucks!
(5)Nafeesah A.
I was on my way home from my boyfriend's place and wanted to stop over for a vanilla bean frappachino, but I was NOT impressed by how it was made not only was the drink made wrong it was way too sweet after the girl added too much vanilla and skimped on the whipped cream and carmel sauce. I went back recently and the person who made my drink actually got it right, but still was skimping on the whipped cream. I give them 3 stars for effort in professionalism and customer service, but they need to work on making people's orders EXACTLY how they want them.
(3)Jerry M.
I feel funny reviewing a Starbucks, I mean, they're this mega-chain that you'll find everywhere and I've found that the quality of Starbucks here is the same as the Starbucks there and Starbucks everywhere - so I'm not really going to review on that. However, I will review the space - it's rather small for the amount of people who frequent it. I had to wait 10 minutes to find a place to sit (I was even willing to ask if I could share a table with someone, but there wasn't even any room for that). So in short, it's your typical Starbucks, but small.
(3)Dee W.
I usually wouldn't review a chain like Starbucks but after an attempt to find a good coffee shop in my neck of the woods, I finally succombed and went to the chain Starbucks and yes, you have Splenda for me and even better, you have my nonfat caffe latte and even better, you have wireless internet for me to use. And even better - you do serve those yummy breakfast sandwiches and lunch, too. Plus service was super quick - didn't even have to wait in line.
(4)