This is Wendy's a fast food place so the food isn't fine dining. (But who would expect it to be.) It's generally hot, fresh and tasty. But my reason for writing a so-so review is that I've never been through their drive through where they get my order right. In the last 8 years I've probably been through the drive through a dozen or more times and I come home with half my order, with an entirely wrong order (nothing I ordered) and always come out upside down (e.g. I've paid more than the food I got.) The last two times I've checked my bag before driving through and was shorted food. When I complain, the staff doesn't know what to do and that often means waiting and waiting for them to fix the issue. I'm starting to wonder if shorting customers is how this particular location makes its money.
(2)
greg t.
I've eaten at scores of Wendy's restaurant locations (and am generally pretty happy with Wendy's), but I have found the Dekalb store to be the worst one I've been to...hand's down. I went there a few times...consistently poor...so we no longer give them our business. My experience has been that the staff is poorly trained, service is slow, and the dining area is a disaster (on my final trip, I couldn't find a clean table and had to clean one off myself before seating my youngsters. There were plenty of empty tables...just no clean ones.). The food tasted fine. The store just seems poorly managed and somewhat unprofessional. It's a shame...because my family likes Wendy's...but not this one!
(2)
Chris R.
EVERY time I go there (which has been 3 times in 6 years) I get sick. No just "bleh", but my most recent visit in April... I had to take the next day off work cuz I could stay off the toilet for more than 30 minutes. My good buddy, LOVES the place, however. Just my 2 cents.
(2)
Bo Y.
Wendy's with drive through. open late. service is pretty bad...
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Forrest G.
Ate here once and the employees were helpful enough. Seemed to take their job serious which is rare in fastfood, but the problem wasn't with the service, simply wendys itself. Whatever god damn meat they use for their "double stack", it taste like an armpit. The fries are also pretty bad. Too organic tasting. Spicy nuggets are okay though. My double stack "medium meal" cost nearly $9. A Big mac "large" meal doesn't even cost that much and it taste a lot better. Ill stick to McDonalds when it comes franchise fast food.
(2)
Charles H.
Typical Wendy's just need to check order they usually get it wrong if order drive through
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
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Kristine M.
This is Wendy's a fast food place so the food isn't fine dining. (But who would expect it to be.) It's generally hot, fresh and tasty. But my reason for writing a so-so review is that I've never been through their drive through where they get my order right. In the last 8 years I've probably been through the drive through a dozen or more times and I come home with half my order, with an entirely wrong order (nothing I ordered) and always come out upside down (e.g. I've paid more than the food I got.) The last two times I've checked my bag before driving through and was shorted food. When I complain, the staff doesn't know what to do and that often means waiting and waiting for them to fix the issue. I'm starting to wonder if shorting customers is how this particular location makes its money.
(2)greg t.
I've eaten at scores of Wendy's restaurant locations (and am generally pretty happy with Wendy's), but I have found the Dekalb store to be the worst one I've been to...hand's down. I went there a few times...consistently poor...so we no longer give them our business. My experience has been that the staff is poorly trained, service is slow, and the dining area is a disaster (on my final trip, I couldn't find a clean table and had to clean one off myself before seating my youngsters. There were plenty of empty tables...just no clean ones.). The food tasted fine. The store just seems poorly managed and somewhat unprofessional. It's a shame...because my family likes Wendy's...but not this one!
(2)Chris R.
EVERY time I go there (which has been 3 times in 6 years) I get sick. No just "bleh", but my most recent visit in April... I had to take the next day off work cuz I could stay off the toilet for more than 30 minutes. My good buddy, LOVES the place, however. Just my 2 cents.
(2)Bo Y.
Wendy's with drive through. open late. service is pretty bad...
(2)Forrest G.
Ate here once and the employees were helpful enough. Seemed to take their job serious which is rare in fastfood, but the problem wasn't with the service, simply wendys itself. Whatever god damn meat they use for their "double stack", it taste like an armpit. The fries are also pretty bad. Too organic tasting. Spicy nuggets are okay though. My double stack "medium meal" cost nearly $9. A Big mac "large" meal doesn't even cost that much and it taste a lot better. Ill stick to McDonalds when it comes franchise fast food.
(2)Charles H.
Typical Wendy's just need to check order they usually get it wrong if order drive through
(2)