Chili's is chili's. Good flavor, decent service and a friendly atmosphere. Lexie is a fantastic waitress who went above and beyond.
(4)
Caitlyn O.
I actually really like the food, the new menu has great selections at a better quality then it used to be, and prices are reasonable. Take out: always ready when i get here, and order is always correct. Eating in: try another location for a more clean and friendly visit. This location has dirty bathrooms, and a few unhappy servers. I understand a long wait on weekend nights: but there is not much room up front to stand or sit. Extra point because managers always work really hard to make things right when you say something. Try going on a weekday.
Menu is good as any Chili's and our server Becki was fantastic! Highly recommend this location.
(5)
Amber F.
I went to this Chilis location yesterday at a prime time, or the tail end of it (whatever you want to call 7pm). No wait for a party of two and we were able to get a bigger table than those tiny booths they usually try and seat two people (after asking). Our server was nice, and didn't seem too rushed to get our orders and turn the table but it also left us waiting to order a few extra minutes. When our food came out, my food was piping hot, I could hardly pick up a piece with my hands without having to drop it while the other person in my party's food was just warm. When I was finally able to eat without feeling like I was going to burn my fingers, what I bit into was not the greatest tasting meal; like all restaurant chains they change things up I guess to keep things new. I asked the waiter if they had changed the type of meat they used in my meal and he couldn't tell me. I explained that the last time I had had it the meat looked different; he said he would go ask. The manager, Jim, came over not two minutes later (I had already seen him as he had stopped by our table to say good evening and made his rounds to other random tables which I thought was great). He did explain that they did, in fact, change the meat and he agreed that it wasn't as good as before. He offered to take the meal off the check and treated us to a desert on them. He personally brought it out not three minutes later and apologized once again for the meal. The one thing I noticed and really liked was that the managers were making rounds to tables regularly to make sure and assist with any needed refills and to check if people were enjoying their meals. i did not notice it being "filthy" like other reviews have noted and I will definitely make another trip here in the future and order something different. Plates, silver wear, and cups were clean with no food on them and their liquor license has been reinstated because I did see people with drinks.
(4)
Jeff W.
I have to agree with the past reviewers who said this place is filthy. They now have some annoying type of computer screen on the table for those who want to type in their order or trust the thing with your credit card number when paying, and it was disgusting- caked with food and greasy finger prints. Everything in the place just seems sticky, and to top it off the food was terrible. We got the fajitas and we both regretted it a few hours later. Other than that, our kids were in with some friends yesterday and my son ordered a cheese pizza and it actually was served without sauce! Just cheese and crust- he said it was awful. Nice to see the place takes advantage of kids like that. Who makes pizza without any sauce?
(1)
Ed W.
This is our local Chili's - read some of the previous reviews and agree that some of their shops have had poor service/food (no surprise to us that the Golf Rd near Algonquin in Elk Grove location closed), but we've always had great service here! Especially the bar where it's often easier to grab a bite, watch a game or just good conversation with friends/family. The bartenders are very friendly and attentive! Nothing but good experience for us.
(5)
Adam L.
Typical Chili's, you're going to get what you expect here nothing more.
(3)
Robert C.
Liquor license is suspended and they change the menu every other week.
(2)
Roxanne A.
This is where we had our team dinner on the first night of Spirit Camp this past weekend. We had close to 40 people, needing to be seated and fed and they were great in providing a space and serving us. The Chili's food is pretty standard, but what really shone through was the wait staff. I'm unsure if it was the same waiter who was serving all of our tables, but he was pretty great in handling all of us. I never felt like I was hungry waiting for food and he managed the time efficiently. For example, two people at my table were getting the Two for $20 option and he asked if he could put in their appetizer order in right away. We all said that was fine and then he came back and took the rest of our table's order. The appetizer came out and shortly after the food came out. He checked on us and we never really had to wait for refills with other wait staff coming by and checking on our drinks. Typically with such a large group, the service can be a nightmare, but at this Chili's, the service was topnotch and worthy of praise.
(4)
Ashley P.
Great food, but the service is absolutely AWFUL. Being a waitress, I know how a table should be treated and the last 3 times at this restaurant there has been terrible servers. It was a 5 minute wait to be greeted, another 10 minutes to order food, and the check was placed on the table 3 minutes after the food was delivered. It was a Monday night and the restaurant was empty. I can find good bar food at a million other places. This place used to be the go-to spot. It is the new Applebees
(2)
Dan P.
So me and my crew come here for Sunday funday lunch and drinks and our waitress Amber was lovely but the manager Matt was a huge asshole and made a big scene and told my friend he can't have any more alcohol because we were laughing too loud and having way too much fun. Jokes on him we bought him more beer anyways.
(1)
James Z.
Been here at least 20 times in the past 15 years. Seems to get dirtier each time. This time was my last time. Menus were filthy with old food and sticky substances on each page. Iced tea glass had food stuck to the outside you could scrape off with your fingernail. I hate to imagine how dirty the inside of that glass was.
(1)
Bennie R.
If you want to contract salmonella, diarrhea and e-coli, this is the perfect place to go! My boyfriend and I came here for an evening snack. Our waitress has been multi-tasking between cleaning the booths and serving customers. When she brought the appetizers over, she accidentally spilled some chips on our table, she picked up the chips and nonchalantly placed them back into our basket and patted the dirty chips and all the rest beneath them with her hand Imagine that hand holding a dirty rag seconds ago touching your food! She wasn't even apologetic about it and got offended when we reprimanded her that her manners are so unsanitary.
(1)
Doug M.
Your average Chili's. Decent food at decent prices. I enjoy their traditional nachos..every chip has the right amount of beans and cheese on them. Good chili too.
(3)
Franklin D.
If you been to the other restaurants in the chain you'll know what you're in for when you go here. The service is kind of hit and miss though. We went there and waited 10-15 minutes and no one took our order so we left. They weren't even busy, just disorganized. Whatever.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Brett W.
Chili's is chili's. Good flavor, decent service and a friendly atmosphere. Lexie is a fantastic waitress who went above and beyond.
(4)Caitlyn O.
I actually really like the food, the new menu has great selections at a better quality then it used to be, and prices are reasonable. Take out: always ready when i get here, and order is always correct. Eating in: try another location for a more clean and friendly visit. This location has dirty bathrooms, and a few unhappy servers. I understand a long wait on weekend nights: but there is not much room up front to stand or sit. Extra point because managers always work really hard to make things right when you say something. Try going on a weekday.
(3)Angela A.
I had Parmesan breaded tilapia, it came with broccoli and rice. I would give it a six out of 10. It was a very good price though. I had a coupon for a bag of chips that came with salsa case so or guacamole with the purchase of an adult entrée. I mentioned to the lady that I meant to order a case so instead of salsa, and she gave me both. The bag of chips was huge. A lot of free food. So I got a halfway decent seafood meal and chips for under $13. With a large soda. Cannot beat that.
(4)Dan M.
Menu is good as any Chili's and our server Becki was fantastic! Highly recommend this location.
(5)Amber F.
I went to this Chilis location yesterday at a prime time, or the tail end of it (whatever you want to call 7pm). No wait for a party of two and we were able to get a bigger table than those tiny booths they usually try and seat two people (after asking). Our server was nice, and didn't seem too rushed to get our orders and turn the table but it also left us waiting to order a few extra minutes. When our food came out, my food was piping hot, I could hardly pick up a piece with my hands without having to drop it while the other person in my party's food was just warm. When I was finally able to eat without feeling like I was going to burn my fingers, what I bit into was not the greatest tasting meal; like all restaurant chains they change things up I guess to keep things new. I asked the waiter if they had changed the type of meat they used in my meal and he couldn't tell me. I explained that the last time I had had it the meat looked different; he said he would go ask. The manager, Jim, came over not two minutes later (I had already seen him as he had stopped by our table to say good evening and made his rounds to other random tables which I thought was great). He did explain that they did, in fact, change the meat and he agreed that it wasn't as good as before. He offered to take the meal off the check and treated us to a desert on them. He personally brought it out not three minutes later and apologized once again for the meal. The one thing I noticed and really liked was that the managers were making rounds to tables regularly to make sure and assist with any needed refills and to check if people were enjoying their meals. i did not notice it being "filthy" like other reviews have noted and I will definitely make another trip here in the future and order something different. Plates, silver wear, and cups were clean with no food on them and their liquor license has been reinstated because I did see people with drinks.
(4)Jeff W.
I have to agree with the past reviewers who said this place is filthy. They now have some annoying type of computer screen on the table for those who want to type in their order or trust the thing with your credit card number when paying, and it was disgusting- caked with food and greasy finger prints. Everything in the place just seems sticky, and to top it off the food was terrible. We got the fajitas and we both regretted it a few hours later. Other than that, our kids were in with some friends yesterday and my son ordered a cheese pizza and it actually was served without sauce! Just cheese and crust- he said it was awful. Nice to see the place takes advantage of kids like that. Who makes pizza without any sauce?
(1)Ed W.
This is our local Chili's - read some of the previous reviews and agree that some of their shops have had poor service/food (no surprise to us that the Golf Rd near Algonquin in Elk Grove location closed), but we've always had great service here! Especially the bar where it's often easier to grab a bite, watch a game or just good conversation with friends/family. The bartenders are very friendly and attentive! Nothing but good experience for us.
(5)Adam L.
Typical Chili's, you're going to get what you expect here nothing more.
(3)Robert C.
Liquor license is suspended and they change the menu every other week.
(2)Roxanne A.
This is where we had our team dinner on the first night of Spirit Camp this past weekend. We had close to 40 people, needing to be seated and fed and they were great in providing a space and serving us. The Chili's food is pretty standard, but what really shone through was the wait staff. I'm unsure if it was the same waiter who was serving all of our tables, but he was pretty great in handling all of us. I never felt like I was hungry waiting for food and he managed the time efficiently. For example, two people at my table were getting the Two for $20 option and he asked if he could put in their appetizer order in right away. We all said that was fine and then he came back and took the rest of our table's order. The appetizer came out and shortly after the food came out. He checked on us and we never really had to wait for refills with other wait staff coming by and checking on our drinks. Typically with such a large group, the service can be a nightmare, but at this Chili's, the service was topnotch and worthy of praise.
(4)Ashley P.
Great food, but the service is absolutely AWFUL. Being a waitress, I know how a table should be treated and the last 3 times at this restaurant there has been terrible servers. It was a 5 minute wait to be greeted, another 10 minutes to order food, and the check was placed on the table 3 minutes after the food was delivered. It was a Monday night and the restaurant was empty. I can find good bar food at a million other places. This place used to be the go-to spot. It is the new Applebees
(2)Dan P.
So me and my crew come here for Sunday funday lunch and drinks and our waitress Amber was lovely but the manager Matt was a huge asshole and made a big scene and told my friend he can't have any more alcohol because we were laughing too loud and having way too much fun. Jokes on him we bought him more beer anyways.
(1)James Z.
Been here at least 20 times in the past 15 years. Seems to get dirtier each time. This time was my last time. Menus were filthy with old food and sticky substances on each page. Iced tea glass had food stuck to the outside you could scrape off with your fingernail. I hate to imagine how dirty the inside of that glass was.
(1)Bennie R.
If you want to contract salmonella, diarrhea and e-coli, this is the perfect place to go! My boyfriend and I came here for an evening snack. Our waitress has been multi-tasking between cleaning the booths and serving customers. When she brought the appetizers over, she accidentally spilled some chips on our table, she picked up the chips and nonchalantly placed them back into our basket and patted the dirty chips and all the rest beneath them with her hand Imagine that hand holding a dirty rag seconds ago touching your food! She wasn't even apologetic about it and got offended when we reprimanded her that her manners are so unsanitary.
(1)Doug M.
Your average Chili's. Decent food at decent prices. I enjoy their traditional nachos..every chip has the right amount of beans and cheese on them. Good chili too.
(3)Franklin D.
If you been to the other restaurants in the chain you'll know what you're in for when you go here. The service is kind of hit and miss though. We went there and waited 10-15 minutes and no one took our order so we left. They weren't even busy, just disorganized. Whatever.
(3)