I love Panera's food, but this location consistently gets orders incorrect. I've ordered several to-go salads and sandwiches from here, and I never expect them to be made according to my order. This is kind of sad in itself. The 3 stars are for the friendly service (though I do wish the employees were more competent; see above), clean dining area, and abundance of pastries. I'd rather not visit this Panera location, but if I want Panera and it's the closest one to me, then I'll go.
(3)
Marty G.
Whenever I am at a panera bread restaurant I feel like I'm at the airport ready to eat self serviced, overpriced food and later risk indigestion. At least I won't be 300000 feet in the air when it happens.
(1)
H. V.
This panera gets two stars - grumpy lunch staff, my order got lost, and not enough seats so I had to ask for my food to-go even though I would've preferred to eat there, especially since I needed to work for 1/2 hour before a meeting. Too many lingering professionals and soccer moms.
(2)
Kelly C.
I love the food at Panera but this specific review is about their catering. I have had them cater both breakfast and lunches several times over the last year and everytime it has been great. They are always on time and set it up quickly and quietly if it is in the same room as the meeting. Everyone always raves about the food. The catering coordinators have always been fantastic. They have worked with me when the items listed in the menu aren't exactly what we needed and added on at the last minute without hesitation. They are always on the top of my list when I need to have a breakfast or lunch catered.
(5)
Jodie J.
Love this panera. Good food and nice staff. Meet friends here and use it as a break from work.
(4)
William G.
I was recently let down by this Panera. I had a Chicken Caesar salad, and the croutons were stale. Flat-out stale. My wife had soured to this location in the past, and she was really just along for the ride because I had insisted, and this time they lost my confidence. I couldn't help thinking, what else back there must be stale or out of date. How many times had I eaten there and given them a pass because I was minimally satisfied, and never really wowed. I had barely eaten any when I ate the stale croutons, and then I just couldn't finish. When a busser came by to collect our plates, she asked and apologized, but didn't offer an alternative or replacement. I know its just Panera, but they've always been good in my book. Now, I think I'm over it. Panera - its over between us.
(2)
Richard B.
Well, I'm a fan of this place....but this visit, not so much. We were in around 3pm and they were not real busy. Dishes were everywhere. Several booths and table tops ere dirty and filled with left over dishes. The station where you get drinks? Dishes, piled high...soup dishes, dirty plates ...the works. I can't understand why they were not cleaning, the lunch rush was hours ago. Getting your drink at a dirty station is not fun or healthy. They were also out of decaf and bold coffee. They were filled later. I know Panera can do better than today's experience at this Bannockburn Green store.
(3)
Luke C.
This Panera location is always consistent with food and service. Swiss army knife of restaurants, it has everything. Breakfast, lunch and dinner. Coffee, pastries and even chicken noodle soup.
(4)
Lauren C.
I ordered meal to pickup over the phone. Family member arrived at shop to pick up meal. He was told by the Shift Manager pasta order was sold out and would have to choose another. He called me , handed his fone to shift manager jenn i think her name to discuss my options. she took fone and pushed number to prevenyt me from talking to her. i deliberately listened. said nothing... and then brother was given fone back. what kinda biz is this. i have options and i opt out.
(1)
Doug R.
I've never been a huge fan of Panera. I used to go there and just get their soup and sandwich but I went there yesterday for the first time in years. I only went based on a suggestion from the person I was with that they have good steak sandwiches. I got it and it was pretty good. Came with sirloin cooked medium rare as well as cheese, onions, lettuce and tomatoes. I was told there aren't many other locations that have this menu item, and this location is a good half an hr from me so I would probably go back there on occasion, especially if they are the closest or only location that features this item. I definitely think more highly of Panera after this visit however.
(3)
S T.
Take long wait and food is cold! But the cashier is nice! Every time goto Panera bread food serve cold!!!
(1)
Crystal O.
Best Panera in the Midwest! The food is consistent, but the staff are amazing, friendly, and food allergy aware... Very accommodating and clean.
(5)
Christopher O.
I love this place. Its my first stop for a relaxing afternoon of reading or studying. There are plenty of points for plugging in a laptop and a room up the back for study. I love the ambience of the place and the fireplace and the staff there are super friendly. I'm not sure if I'm their best customer though. I'll sit there the whole day drinking refillable coffee and live off a cinnamon roll!
(5)
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Address :1211 Half Day Road
Bannockburn, IL, 60015
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Courtney M.
I love Panera's food, but this location consistently gets orders incorrect. I've ordered several to-go salads and sandwiches from here, and I never expect them to be made according to my order. This is kind of sad in itself. The 3 stars are for the friendly service (though I do wish the employees were more competent; see above), clean dining area, and abundance of pastries. I'd rather not visit this Panera location, but if I want Panera and it's the closest one to me, then I'll go.
(3)Marty G.
Whenever I am at a panera bread restaurant I feel like I'm at the airport ready to eat self serviced, overpriced food and later risk indigestion. At least I won't be 300000 feet in the air when it happens.
(1)H. V.
This panera gets two stars - grumpy lunch staff, my order got lost, and not enough seats so I had to ask for my food to-go even though I would've preferred to eat there, especially since I needed to work for 1/2 hour before a meeting. Too many lingering professionals and soccer moms.
(2)Kelly C.
I love the food at Panera but this specific review is about their catering. I have had them cater both breakfast and lunches several times over the last year and everytime it has been great. They are always on time and set it up quickly and quietly if it is in the same room as the meeting. Everyone always raves about the food. The catering coordinators have always been fantastic. They have worked with me when the items listed in the menu aren't exactly what we needed and added on at the last minute without hesitation. They are always on the top of my list when I need to have a breakfast or lunch catered.
(5)Jodie J.
Love this panera. Good food and nice staff. Meet friends here and use it as a break from work.
(4)William G.
I was recently let down by this Panera. I had a Chicken Caesar salad, and the croutons were stale. Flat-out stale. My wife had soured to this location in the past, and she was really just along for the ride because I had insisted, and this time they lost my confidence. I couldn't help thinking, what else back there must be stale or out of date. How many times had I eaten there and given them a pass because I was minimally satisfied, and never really wowed. I had barely eaten any when I ate the stale croutons, and then I just couldn't finish. When a busser came by to collect our plates, she asked and apologized, but didn't offer an alternative or replacement. I know its just Panera, but they've always been good in my book. Now, I think I'm over it. Panera - its over between us.
(2)Richard B.
Well, I'm a fan of this place....but this visit, not so much. We were in around 3pm and they were not real busy. Dishes were everywhere. Several booths and table tops ere dirty and filled with left over dishes. The station where you get drinks? Dishes, piled high...soup dishes, dirty plates ...the works. I can't understand why they were not cleaning, the lunch rush was hours ago. Getting your drink at a dirty station is not fun or healthy. They were also out of decaf and bold coffee. They were filled later. I know Panera can do better than today's experience at this Bannockburn Green store.
(3)Luke C.
This Panera location is always consistent with food and service. Swiss army knife of restaurants, it has everything. Breakfast, lunch and dinner. Coffee, pastries and even chicken noodle soup.
(4)Lauren C.
I ordered meal to pickup over the phone. Family member arrived at shop to pick up meal. He was told by the Shift Manager pasta order was sold out and would have to choose another. He called me , handed his fone to shift manager jenn i think her name to discuss my options. she took fone and pushed number to prevenyt me from talking to her. i deliberately listened. said nothing... and then brother was given fone back. what kinda biz is this. i have options and i opt out.
(1)Doug R.
I've never been a huge fan of Panera. I used to go there and just get their soup and sandwich but I went there yesterday for the first time in years. I only went based on a suggestion from the person I was with that they have good steak sandwiches. I got it and it was pretty good. Came with sirloin cooked medium rare as well as cheese, onions, lettuce and tomatoes. I was told there aren't many other locations that have this menu item, and this location is a good half an hr from me so I would probably go back there on occasion, especially if they are the closest or only location that features this item. I definitely think more highly of Panera after this visit however.
(3)S T.
Take long wait and food is cold! But the cashier is nice! Every time goto Panera bread food serve cold!!!
(1)Crystal O.
Best Panera in the Midwest! The food is consistent, but the staff are amazing, friendly, and food allergy aware... Very accommodating and clean.
(5)Christopher O.
I love this place. Its my first stop for a relaxing afternoon of reading or studying. There are plenty of points for plugging in a laptop and a room up the back for study. I love the ambience of the place and the fireplace and the staff there are super friendly. I'm not sure if I'm their best customer though. I'll sit there the whole day drinking refillable coffee and live off a cinnamon roll!
(5)