4. Restaurants

Sushi Bay

Kapolei Shopping Center,590 Farrington Hwy, Ste 130, Kapolei, HI, 96707
  • (808) 693-9922
  • Store is closed

Sushi Bay Menu

Sorry, We are updating this restaurant menu details.

  • Lance K.

    So as you may or may not know, Sushi Bay is owned by the former owner of Kuru Kuru Sushi. With that being said I reluctantly came to Sushi Bay on a saturday night around 7:30pm. I say reluctantly because I know the Kuru Kuru lines are crazy!! To my surprise we only ended up waiting for about 20 minutes for a party of five. Sushi Bay is like normal kaiten style sushi with similar things to genki and kuru and whatnot. The menu is actually pretty similar to Kuru, but with a bigger variety. There are teri chicken dons, beef dons as well as the old size dons they used to serve at Kuru with the monstrous portions. They also are a cheaper compared to its competitors in my opinion. A must try is the teri chicken mayo sushi. I know sounds strange right? It's actually really really good. The restaurant is really small so i'd expect to wait regardless of what time it is or how big your party is. Overall this place is great the food and fish quality is great. In my honest opinion this place blows its competitors out of the water. I hate comparing this place to Kuru because Kuru has a special place in my heart, but how can I not?!?! It's the old owner for goodness sakes.

    (5)

  • Stacie H.

    Found out about Sushi Bay from my Dad. My family was a fan of the "big" dons that Kuru Kuru used to make and when he went there for lunch one day, he discovered the bowls and brought it home for dinner. I found out later that the former owner/manager of Kuru Kuru revamped it so a friend and I made the looooong trek out to Kapolei to have lunch there. It was well worth the 30-40 minute drive! :) The price is a little cheaper than Kuru Kuru's new prices and the quality of the fish is great. They also have a bunch of other non-sushi items such as chicken and beef dons and udon sets. Also, if you order a temaki sushi when you're eating there, it comes in the more "authentic" cone shape, without the plastic wrapper. If you're lucky, you may even get to watch the sushi chefs cut up the tako, ahi, etc. :)

    (4)

  • D B.

    This place was pretty cool. When we were seated, I noticed a conveyor belt with food circulation. This is my dream. Unlimited sushi on a belt. If you dine here you can either take from belt, order separately, or both. The price per plate is on the wall and color coated .

    (4)

  • Suzanne A.

    I don't mind taking a drive all the way to Kapolei for Sushi Bay. Luckily, I live in Aiea so the drive to the west side isn't so bad hehe. The cuts of fish are fresh and thick here! Reminds me of the old Kuru Kuru Sushi when their portions were huge and prices were cheaper. The menu is quite similar also. I heard it's run by the former owner of Kuru Kuru Sushi or something like that and the staff looks familiar. Service is also good and attentive. There never is a long wait to get seats and I like that they don't pile dishes on the conveyer belt that might go to waste, which could mean they're probably being more conservative with fish. My new favorite casual kaiten sushi restaurant~!

    (4)

  • Mahealani L.

    I went for my first time with my cousin because of the hype. The service was really bad. They all seemed very unorganized and even when the tables and seats were open they wouldn't call anyone up. Their menu lacked a lot of variety. I did enjoy the dynamite roll I ordered. That was about it. I was very disappointed when I left. I was really excited to eat here, but I would not go back.

    (2)

  • Lynn R.

    Waaay better then genki and kuru kuru!!! Just didn't like the looong wait to be seated!! But will definitely come back again!! Food was great my tummy was super happy!!

    (4)

  • Searle C.

    Wait is ridiculous. Food comes out slow. No one gets full, no one leaves. Wait gets longer. Food is ok, if there was another sushi place in kapolei, I'd be there instead.

    (3)

  • Iwa S.

    Sushi bay is my all time fave. I have been coming here since their grand opening. At first they didn't have much customers but now it is always packed. Always expect to wait at least 30 minutes to an hour to be seated. But the wait is worth the food. Lance, the boss, and his staff are really friendly and provides great customer service. Their prices are way cheaper than Genki sushi and the portions are a lot more. You really are getting your money's worth. My daughter is four and always asks my other half and I if we can eat at sushi bay. She only eats the tamago but she loves everyone there and always has a good time!

    (5)

  • Kellen I.

    Hooooly Awesome! Another Kellen! Kellen FTW! ~~~~~~~~~~~~~ Haaaaalt! Stop! Desist! Suwaaaaatte! (Sit down...lols :P) Forget everything I said about this Kaiten-Zushi before! As of a few months ago the management changed and a former member of the ... other ... super awesome rotating sushi restaurant ... (cough cough Kuru Kuru) has taken over! So get ready...turn the car on, check the wallet for some cash (or the card :3), and avert your attention to the following words that will be posted below. You'll want to go here after I'm done. So a few things haven't changed: 1. The name. Sushi Bay isn't that bad of a name. 2. The menu. They seriously need to get a new one. I NEED to look at pictures. 3. The staff. Friendly as ever. 4. The locale. Kapolei Commons next to Longs. But what has changed is the most important, the food. I mean, OMG the FOOD CHANGED! Holy mother of all that is religious and correct in this world Batman! The food...it's...it's...EPIC. *boom* Okay, imagine for a second...BIG servings of everything. Nigiri (fish on rice), Gunkan (nori-wrapped rice w/fish on top), agemono (fried stuff), and the etc. (etcetera) all uber-sized so that our eyes are at the point of explosion before we've even ingested anything. You think to yourself, "wooooow...that can't possibly be on a (insert color) plate." But guess what...it is. Need an example? Well I am a teacher. Examples are my kind of thang. Spicy Tuna Don. $8.99 on a Black Plate. Your bowl is jammed with sushi rice by the excellent worker in the middle of the floor. He/she then takes a ice cream scooper and stabs it not once, but twice into the container chock full of the delectable ahi tuna, plops the scoops on top said rice, and garnishes with a quick flurry a sprinkle of shaved green onion. The sushi artist swings a black plate under it and in Baywatch fashion, slo-mo beach runs your mountain of Don to where you're sitting, "Spicy Tuna Don," he/she says as you can't take your eyes off the masterpiece of sushi-grade WIN. You suddenly realize that you're at Sushi Bay in Kapolei Commons again. Instinctively, as if by some primordial conditioned response passed down by our ape-like ancestors, you grab it without thinking. The thing weighs like 5 lbs. You almost drop it because well, you did not know that a Spicy Tuna Don could weigh so much. You want to say that there must be some mistake. There is no way that THIS smorgasbord of fish and spice on rice could possibly be worth $8.99. But the worker has turned around, making a take out order of a Spicy Bomb, Spicy Tempura Maki, and a Hamachi. Any chance for a rebuttal on the ethics of serving you something of this proportion is gone. Your chance was lost as you blankly stared at its enormity. Finally, your senses get the better of you. Defeated by logic but fueled your appetite you dig your chopsticks into what will soon become an empty bowl. ~~~~~~~~~ So Yelpers be kind and help. Sushi Bay is NOT what it used to be. Don't be afraid of the outdated menus. There is ample parking. And the food is superb. Yeah they don't stock the belts until people actually show up but the quality and quantity is beyond compare. They do it right and then some. What more is there to say? Fill up the seats! Seriously! The waiting list starts at around ooooooo 7PM!!! Whhaaat!? Shouldn't it start at 5PM? Yeah! It's like that other sushi place without the hour wait! No it is so possible! Stop arguing with me! Space/time will not distort because of this anomaly. Don't tell me how quantum physics and sushi work hand in hand. Your PhD is worthless. Go check it out! I'm glad I did...like four times in the past month. :P

    (5)

  • April A.

    Maybe my palette is a lil shifted but I didn't notice any "extraordinary" taste of the sushi here compared to any other sushi places. Or maybe I haven't ate at a lot of sushi places. But the customer service was great though and plus I felt bad cause my toddler spilled water. Good food, excellent service we went on a Wednesday around 1 ish, we had to wait maybe 20-30mins, not bad

    (4)

  • Andy C.

    That's my last time eating here . I've been here two times . Second time the food makes me sick all night long . And the waiter service is terrible . I suggest the one close to Home Depot -kazoku sushi , the price is a little bit high , but the food is really fresh service is nice !!!

    (1)

  • Shelby M.

    We love sushi on a conveyer belt when we visit Hawaii. We have been devoted Genki Sushi customers but discovered this place by recommendation from a local. It did not disappoint. Their portions are huge! I ordered a mini mix don which is a standard rice bowl with spicy tuna and poki. It was enough for myself for that meal and only cost about $4! There is also a regular size don which is huge and could easily be enough for a meal. Their nigiri is also much bigger than I've ever seen, with the fish pieces hanging off the rice. My only complaint would be how creamy the spicy tuna is-it is a little bit too much mayo sauce for my taste but otherwise very good place!

    (5)

  • Merrilli S.

    Our new favorite sushi spot! The flavors, portions, and the prices are all on the mark. We haven't had a bad experience yet. The service is also pretty good. The only bad part is there's always a line to get in.

    (5)

  • Christa B.

    So far I agree with all the aforementioned reviews that this is the best conveyor belt sushi joint on the island. Sushi chef was soooper nice, always asking me if there was anything I needed made. The spicy tuna don was delectable! And being a low carber most of the time, I was able to get it on lettuce instead of rice. Loved the tempura kobacha. I didn't get a chance to try them, cause I was so stuffed with everything else I ate, but the fried mushrooms and the baked mussels and the fried butterfish (?) all looked yummy too! Service was pretty good too. My only complaint, like so many other places on the island, no restrooms:(

    (3)

  • Marc L.

    Thank god for the owner change. If you remember old school Kuru Kuru's big portions and cheap prices, this is the spot. Plus it's conveniently located in Kapolei for us west side sushi lovers. Yup dug yup. Check it out unless you sked! :)

    (5)

  • Ash M.

    Large portions, fresh fish and friendly service. Finally got a sushi place on the west side and it beats everywhere else. They have both large and small poke bowls! Soooooo worth it!!!!

    (5)

  • H C.

    Reminiscent of Kuru Kuru in their earlier years. We came when it first opened but never went back. Now they have new owners and a familiar sushi chef from Kuru Kuru who brings all the flavors that we once loved. Bowls are $8-$11 but well worth it. Mix Don, Spicy Don, Ahi Don are enough to fill even the guys. It does get busy and you will have to wait. If you find parking, stick around for friendly customer service. I'm sure this will be a routine take-out option for us now.

    (4)

  • Alan H.

    Sushi bay was more than I expected. My expectation was another Genki clone with sushi on a conveyor belt. And though yes you do get sushi on a conveyor belt, the sushi you are given is far superior. Sushi Bay gives you a very generous fish to rice ratio. Often the fish on the nigiri is large enough to wrap around the rice. They also have plenty of non-fish dishes. I really enjoyed the fried mochi ball and pumpkin tempura. You definitely get your money's worth here as dishes can run less than $2. The restaurant did fall short in a couple areas. For one, the green tea costs $2.99 which is really pricey for tea and the tea was not even flavorful. Also, the plates looked a bit worn out, with color fading fading in various spots on nearly every plate. These were minor issues, but did take away from the overall quality of experience. I would still come back to get good sushi at a great price.

    (4)

  • Jeremy D.

    I went there in February, waited for 2 hours just to get 1 seat. I had 10 plates (spicy tuna don, 2 tempura mushrooms, 2 lobsters balls, tempura pumpkin, mini don, mini Don mix, imitation crab with mayo & mussels with mayo). Took home 3 plates (2 mini Don & tempura pumpkin). Went home and I saw that they overcharged me. The total was almost $60. Went there the next day to get a refund. Told them what I order. They overcharge me 10 plates. She told the manager and she said to leave my number and they'll call me. NO CALL BACK!!!! SO THE KEPT AROUND $25-$30. I always tip around $5 and eat around $20 plus. NEVER GOING THERE AGAIN!!!!!! IT'S BEEN OVER 3 MONTHS AND NO CALL BACK!!!!!

    (1)

  • Richard B.

    Sushi Bay is my new favorite sushi hangout! My son and I visit at least 1-2 times a week. When it first open, I wasn't as impressed, but after the new owner, who has many years of experience with two well known sushi establishments...Genki sushi and Kuru Kuru...the place is picking up quickly. When business is slower, all the sushi is prepared fresh. When business picks up during rush hours, the belt is operable. Nonetheless, the sushi dishes are great quality and the portions are generous. The spicy ahi don bowls are well worth it and probably the biggest and best spicy ahi bowls I've had. Just a warning that it really fills you up, so you might not have enough space for more sushi dishes. I've suggested this sushi restaurant to many family, friends, and co-workers and they weren't disappointed. You'll probably schedule your next visit during your first visit...haha. The menu was updated a few weeks ago and I like the take out menu and the large menus posted in the restaurant.

    (5)

  • Lee B.

    I'm not sure why sushi bay was emptier when it first opened but under the new management this place is pumping. It's pretty much kuru kuru but better, great quality, more food per plate, and fair prices. Just what we like!

    (5)

  • Dustin W.

    Dear Kuru Kuru, I'm breaking up with you for shorter lines and thicker nigiris. The old head chef from Kuru Kuru owns this place and it is like Kuru Kuru when it first opened, big ass pieces of fish, the giant poke donburis, and the best part no 40-1452613762135 minutes of wait time!

    (5)

  • Nel G.

    You wait a while but so worth it. Great prices and portions but very busy. The staff aren't all that friendly but working in a high volume place and being understaffed a lot, I'll give them the credit they deserve.

    (5)

  • Kat D.

    Sushi Bay recently underwent a change in ownership (thank Goodness)...and it is soooo much better now, because guess who took it over?? Someone who used to have an ownership interest in Kuru Kuru. OMG. Needless to say, the sushi is right on par with Kuru Kuru now, if not even better. I love the great service, and the owner and his employees all know my boyfriend and i because we eat there at least once a week! The spicy ahi is to die for, with lots of fish and minimal rice (the way sushi is supposed to be), as is the garlic salmon. There are some things on the menu that are not on the wall board, so be sure to look at the little laminated menus on the tables. Since the change in ownership, there's been a definite increase in the number of people eating here...bad for me, but good for the business. I wanted this gem to be my little secret :)

    (5)

  • Claire M.

    I first found out about this place through Midweek and thought it'd be nice to try this restaurant out since I enjoy eating sushi. We made it to the restaurant before the dinner rush hour. We were seated and served right away. We ordered and it came out very quickly, maybe it was because there weren't much customers yet. The items that came out were all delicious, especially the ika karaage. The best part was that they served Bubbies mochi ice cream!!! When it was time to pay, I came to find out that Sushi Bay's owner was Kuru Kuru sushi's partner owner! No wonder it was delicious! It's a place I would definitely come back to.

    (5)

  • Paulina R.

    I was and still am, a fan of Kuru Kuru in Pearl Kai shopping center, so when I heard that Sushi Bay is very similar, of course I had to try it! So you're probably wondering why it took me so long to write a review, eh? Well, I figured my experiences there will remain the same from the first time to the last. Anyways, biggest PRO is the prices! Lots of sushi at such a low price, what's not to love? I'll tell you one thing-- the wait! Sure , you wait long for good food but this wait is ridiculous and I'm still not convinced that the taste of the food makes up for it. I would rather wait that long at Kuru Kuru because the quality is lot better than Sushi Bay's quantity. Don't get me wrong, Sushi Bay is good, but Kuru is better even though the prices are a bit higher and quantity is less--it's ok, I can compromise. If you're into cheap sushi in mass amounts AND you don't mind waiting a minimum of one hour, you won't be disappointed! Hamachi and the donburis (which are topped with sashimi) are the best bang for your buck! Oh, and another good thing is that it's BYOB! However, because the wait is so long, I tend to drink my alcohol before we even get seated just to keep myself occupied and calm my nerves!

    (3)

  • Tim S.

    good quantity fish for the price. i was expecting better quality sushi though. with sushi presentation is huge and i think this could use some improvement. service is excellent :) worth the wait once at least...

    (3)

  • Manu B.

    Food is amazing! Fish is fresh and not too much grizzle. Great variety of selection and awesome service! We are definitely gonna be regulars... Sorry Genki, but I've found someone new! Generous portion and overall taste =5-stars!

    (5)

  • Griffin S.

    Ahhh... Sushi Bay, where have you been all my life? I have held off long enough on writing a review in order to fully experience this establishment and test it during all operating hours with my wife. This place serves up some of the freshest and best cut sushi I have ever had (a grand achievement for a conveyer-belt sushi joint). The staff is always courteous and fast on their feet. You rarely ever have to wait long to place an order for fresh sushi or get a refill on water or your hot green tea, even during peak meal times. In addition, this place has to serve some of the cheapest sushi on Oahu. Genki Sushi and KuruKuru are more expensive than this place! The cheapest items go for $1.50 a plate (yellow) and includes a pretty wide selection: pipikaula, ika (squid), tako, natto, etc. The slices of fish are enormous and cover the entire piece of rice, and the bowls you can order are piled high with fresh poke. The verdict? A solid grade A for this associate of KuruKuru. You know KuruKuru? The popular conveyer-belt sushi place that is always packet to the gills (pun intended) with diners and a wait line extending out the door? I like the place, but Sushi Bay of Kapolei has it beat. Take a drive and experience Kapolei with a stop at Sushi Bay for a good meal before continuing on your way.

    (4)

  • Andrea M.

    I have never been to such a nice sushi place. By nice, I mean the people are friendly, the servings are generous, and the rolls taste fantastic. We frequent here at least 1 time a week and sometimes more. Whenever we have friends in town we take them here because it is the best place to have sushi and even poke bowls!

    (5)

  • Ryan S.

    I love this place. Their portions are definitely generous compared to other sushi places I have been to. The service is okay & the food is definitely tasty. I know it isn't considered gourmet sushi. But hey, for what you're paying for, it's definitely worth it!

    (5)

  • Carissa U.

    I don't know what the old Sushi Bay was all about, but my brother from another mother (yay Mark!) brought me here a few weeks ago and it was awesome! Everything we ordered was soo good and fresh. Chicken karaage was very good, spicy tuna, garlic things... EVERYTHING! This place will definitely go on the "must visit, because I'm a fatty and I need to eat everything I love before I go back home to the mainland" place. Highly recommend!

    (4)

  • Michelle A.

    First off I'd like to say my only complaint is that I wish the place was bigger with more booths :( OTHERWISE, i LOOOOOOOVVVE Sushi Bay!! I used to work at a sushi restaurant (don't want to mention names), but Sushi Bay totally blows it out of the park with their food! The staff is great as well. Unlike other sushi places, Sushi Bay actually gives you your money worth with their serving sizes. Lemme tell you, I swear their Ahi and Salmon slabs are totally WORTH IT! I'd definitely recommend for everyone to give Sushi Bay a try, I promise you won't be disappointed and will come back for more :D

    (4)

  • Jennifer D.

    A partner in the Kuru Kuru enterprise started Sushi Bay. FOOD: Recipes and menu are almost identical to Kuru Kuru, but the menu's expanse may even be better. Only let down were the scallops in my scallop mayo which weren't as "sweet" as usual. Other than that my first experience here was the bomb dot com. Highlights at Sushi Bay, that are not at Kuru Kuru: -large Spicy Tuna Don, Beef Don, Chicken Don, Shrimp Don for $8.99 -Don and Udon combos for $10.99 -Udon alone, (Gyoza, Kimchi, Spicy, Tempura) -Avocado Chicken nigiri (really tender, flavorful chicken, but difficult to eat) SERVICE: One gal that was serving is very a recognizable, seasoned Kuru Kuru Pearl City transplant. She is a pro! Compared to other kaiten front-of-the-house staff, Sushi bay seemed to have more of a specialization of labor thing going on--one gal keeping your green tea warm constantly topping it off, a young man being host and the KK transplant expediting orders. I like this system because each server visits you more often even though I rarely need to order anything. LOCATION: Thank heavens for this location. Came here on a Saturday around 5pm and there was a very short wait for a party of five ahead of me and NO WAIT for my party of two. I have a feeling this no-wait business will end soon, but for now I'm eating it all up. ps. If you're not from this 'hood and you're trying to GPS your way there, friggin forget it. This place is right next door to Jeans Wearhouse and shares a parking lot with Long's and Safeway.

    (5)

  • Laura S.

    This place has gone under new management. I believe the owner of kuru kuru now owns it. It has the same menu and quality of kuru kuru sushi but the big donburi bowls are back and they are only 8.99! This place is kind of far from where I live but worth the drive to Kapolei area. I will definitely be a regular here and recommending it to all my friends. They remodeled the place as well and it now has the same look as kuru kuru sushi in pearl Kai. The staff here is exceptionally friendly. Very satisfied customer here!

    (5)

  • Jay P.

    Awesome service & amazing food, you can't beat the price either. I would totally refer this place and come back for more. The portions are very generous especially for the price!

    (5)

  • Gretchen Q.

    I really enjoy their spicy ahi/tuna? mix. Different and tasty!!

    (3)

  • Rita L.

    this place is one of our favorites. Very similar to kurukuru but the dishes have different names. The spicy tuna is a must here. i love the unagi, abolone salad, spicy tuna/salmon. I even love the scallop/mayo. Very clean and the service is great. Also, KID FRIENDLY! It just sucks that bathroom is outside...its in the back--not so clean.

    (4)

  • Kelz Z.

    I got a take out order and bought spicy ahi rolls, not knowing they have two different kinds, the cashier did not ask if I wanted their special roll or hand roll. I wanted the hand roll and got their special roll. I also got ebi and ahi nigiri for my family and one person is highly allergic to the ebi and they came in the same container. When I called to complain I talked to one person then was given to another person then told that the manger would call me back. The manager called back 30 minutes later and only pointed out how they normally fill the order and how I should have ordered and was not very apologetic.

    (1)

  • Jill A.

    I love this place. The portions are huge, the prices are really decent, and the service is awesome! I hope this place never changes... Well, if it does change I hope it changes for the better. Not too sure what they could improve on as everything I want in a restaurant is right here... Maybe if the place was a little bigger...? Anyways, my favorite is the tuna mayo at $1.50 and spicy tuna at $2.20. My fiancé loves the mix don and always takes one home to go. The mix don is $8.99 which is a pretty good price since it satisfies my fiancé (and he's a big guy!). We both love to order the tempura mushrooms which is $1.50 as well. All I have to say is that the food is a really good deal. The fish is at least twice the size of the other sushi places (and you know which ones I'm talking about). I dare to say it's even better than Kuru Kuru! The fish actually hangs off the sides of the rice and rests a little on the plate. That's how big their portions are! And I can't just eat the sushi here with one bite like other places... I need to take a couple bites so I don't hike myself with how much they give (which is a good thing). The service is really great too. Every once in a while there is someone that checks up on you to see if everything's ok. They're very attentive and for all the times that I've went there they only forgot something once. I asked for some hot tea after ordering some stuff and he forgt the tea. But another server came by a little later and asked if we needed anything so I just asked her and got one not very long after that. And I love that the hot tea is FREE! I love free stuff so that's a bonus to everything else. I will definitely be returning here soon. My coworkers, my fiancé, and the family I shared this place with love it here. Can't wait to come back again. I'm getting hungry just thinking about it.......

    (5)

  • Jennie H.

    My husband and I rendezvoused here for a weekday lunch since I was skipping school to go to the doctor and he works swings. After a short (less than 5 minutes) we were seated along the belt and ordering some of the quickest, tastiest, and cheapest sushi we've actually enjoyed. The mini spicy salmon don was good, and the guy gave us the rice separate since it was so hot. The only mini-gripe I have, which is kind of a plus (not gripe) since the price and quality is so good, is the sushi and rolls had such BIG pieces even my cave-mouthed husband had to bite things in half, which felt like a faux pas! All told, we'll be back!

    (5)

  • Kaliko P.

    Ate at Sushi Bay twice; once for take-out and today for a sit-down lunch experience. We arrived at lunch to find a pretty empty restaurant with only two other patrons sitting in front of the lonely conveyor belt that kept passing around the same mochi balls covered in sesame seeds and what appeared to be cold greasy-looking lumpia and some lonely sushi. I ordered the Chawan Mushi ($2.50), California Roll ($1.50) and the Ume Roll ($1.50). The Chawan Mushi had good texture but was absolutely FLAVORLESS. I had to add shoyu...yuck. The California Roll was...untasty and the only impressive thing was the Ume Roll, which had cucumber in it. We had to ask for hot tea as it was not offered and it was, again, flavorless (a.k.a. hot water with a hint of tea). I don't know why everything at Sushi Bay has no flavor? My friend liked his Garlic Ahi Sushi, he said it was the only good thing he ate at the 'Bay. Service was OK. It was prompt because there were only a few of us in the restaurant. I am always for small business giving big business like Genki Sushi some competition, but unless Sushi Bay can make their sushi taste good, they will not have repeat customers.

    (3)

  • Kellen Y.

    We were staying at the JW Marriott in Kapolei and wanted to venture out and get some good food that wasn't breaking the bank! For a revolving place i was very skeptical...normally I pass because i know that fish circles and circles, and if you do try to order something fresh, they usually just go in the back and grab it off the belt anyway and hand it to you... Sushi Bay does NOT do that! The only thing revolving around the belt was wasabi and a few tempura dishes, other that that your fish was made to order. It was great! We had: Salmon (super buttery), Yellow tail (no stringy crap just nice and soft), volcano roll, dynamite roll, miso soup, salmon creme cheese roll, and crab with avocado. The servers were very attentive and I would certainly come back. Thank you!!

    (4)

  • Todd T.

    So in deciding where to go yesterday (2/5/13), I yelped it. Sushi Bay (SB) and Kapolei Golf Course Restaurant came up as good contenders. So I let my mother decide. Please note that as of February 5, 2013, SB came under new management. We arrived around 2:00. That was perfect. Nice and slow. We were immediately greeted and seated in a booth. So let's talk about the booth. IT WAS HUGE!! Two couples could have sex in one booth! We loved it. In fact, the guy behind the counter told us to stretch out and relax. Needless to say, I stretched my legs out and my mom was sitting indian style. Very comfortable. The place somewhat resembled Kuru Kuru Sushi. And the prices looked much cheaper than Genki Sushi. The ambience of the place was very nice. Calming. They could change the music, but I have to acknowledge that the staff may have needed something to keep them awake since it was a slow day. FOOD: Let it be known, their miso soup is WAY better than Genki's. Genki's miso soup tastes like water. SB's miso soup tastes like miso soup. A bit pricey. I would think this would be on the cheaper plate, especially since it comes in a very small bowl. Sushi was oishii! My mother and I enjoyed each plate that came out. The oshinko was DELICIOUS. And you could even taste the nori that came with each onigiri/maki. The mixed vegetable tempura was great! In fact, we ordered a second one. I realize that SB is undergoing a transition, so instead of the sweet potato (that you see in the menu) they use an eggplant. Which my mother and I fought over. Their spicy ahi has a kick to it and I think it's not overly done like Kuru Kuru or Genki. I found it perfect. I just regret not trying the spicy salmon. OVERALL Would I ever return? Oh hell yes! The staff there was very nice and energetic. The food was delicious. My mom preferred it over Genki and in all honesty, I do too. Can't wait to return!!

    (5)

  • Mari M.

    Absolutely worth the wait! Spicy Ahi was the freshest Attentive servers and cleanest counter/belt. Very generous portions, and the prices will keep you coming back for more! My New Sushi (secret) spot so shhh! LOL. Best Deal: Mix Don--Don't forget to get your name on their list.

    (5)

  • Heather T.

    I've been here twice during lunch time. I must say this place gives a generous portion. Staff here is super friendly, especially the manager. They're good at refilling your drink(s). I've never had it, but I heard that Don bowls are worth the 8.99. One of my coworkers suggested trying out their 6 pcs umi, which I did. I must say, it was pretty good, if you like salty stuff.

    (5)

  • Addie L.

    Decent option if you are in the area otherwise, it's a notch lower than the other rotational sushi restaurants in town. The food is 2.5 stars but their service is excellent and the prices are reasonable. The items offered are not much different from the normal fare. The spicy tuna is their best dish, needs slightly more sesame oil to make this perfect. The dragon roll was not bad either. Cone sushi was ok, not too sweet (how could you mess this up?), ahi was decently fresh and generous portion, maki sushi was ok. Overall, the rice was slightly harder and seems not as freshly made. Could be that we went just after lunch.

    (3)

  • Chauntel B.

    I was just back at home for over a month visiting for the holidays.. needless to say I quckly became mayor of this place in just over a month. I went twice a week!! LOL SPICY SALMON DON!!! SOFT SHELL CRAB AND GARLI HAMACHI!! .. That is all..... :)

    (5)

  • Mimi T.

    We love everything about this sushi place this is an awesome sushi restaurant in Hawaii

    (5)

  • Shel M.

    We try to come here weekly with the family to get our sushi fix. Portions are huge and fish is always fresh. Only problem is that everyone loves this place. If you get to the restaurant after 5pm, expect a LONG wait. Hubby just decides to take out our meals and enjoy it at home with a good movie!

    (5)

  • Rowell V.

    THE BEST!...Portioned very well, price is exceptional. Kuru-Kuru was my previous spot but not anymore. Great friendly and fast service. They definitely made me regular...YAY FOR SUSHI BAY...

    (5)

  • Everett L.

    This place is so good, that I would actually give a bad rating just so the wait time is shorter. All the portions are well worth the price, and the quality of the fish is outstanding. The staff are very friendly and fast. Very good service.

    (5)

  • Clem E.

    I went to Genki and Kuru Kuru before. I now do not eat anywhere else than at Sushi Bay in Kapolei. Some of the employees and the owner used to be with Kuru Kuru. But this place is BIGGER and BETTER. Sushi seems to have more and bigger stuff. Ahi and Hamachi cuts are bigger. Poke bowls are bigger. I always order the poke and karaage chicken. I didn't want to share this but here it goes. I went there once and ordered He'e or Tako sushi. The guy asked if I ever tried the Tako HEAD meat. No never did. He made it for me and now I order 4 when I go. I love the Tako chewy but the HEAD meat is softer and less chewy. Don't tell them I told you. I recommend this place to everyone I talk to about sushi places. Go early though and get on the list early so you won't have to wait long.

    (5)

  • Peter L.

    My first experience being there at the Kapolei location. The Restraunt was really busy with people outside. Didn't get to sit down at the belt but made a take out order for lunch at work. Ordered the dynamite and trio for snack and the Mix Don for lunch. All three items was very tasty and delicious. I would definitely recommend this place for a sushi experience. The price was pretty good compared to other places. Will definitely have to make another session to sit down and do some damage!

    (4)

  • Michael S.

    I love the sushi from this place... they give a lot for the price... the reason I gave 4 stars is becuz this place is kinda small and so busy that the wait is kinda long... If I'm eating in I would rather go to genki sushi...

    (4)

  • Eve S.

    On the sushi like for example on a GARLIC AHI, you use to have a medium roll of rice but since you are being famous already and lots of people eating, please don't make the rice in a very small portion......thank you.

    (4)

  • Arielle D.

    Been here twice so far & I don't think I'll be up to drive out here for this place. The best thing about this place is their Salmon. Yes it is the only think I liked of all the things I've eaten here. Maybe if I tried other plates I might like those too. We had a 30 minute wait which I don't think it was worth it sorry to say. The waitress only came by a few times but I guess that was enough for a 40 minute time frame there. Their wasabi is not as hot as I would like it to be, not a major problem, although I found that strange. Also I was observing the sushi makers and noticed that they over sear the garlic salmon and ahi. The ones on the belt were way overdone as well. Just pointing it out because I've never seen those cooked that much any other sushi places. I would not recommend this place first hand to family or friends and will probably not return anytime soon or any more than I already have. Great location though, and parking is alright since it's shared amongst other stores in the shopping center. Quite disappointed because everyone seems to rave about this place.

    (2)

  • Michelle L.

    MY FAVORITE SPOT FOR CHEAT DAYS FROM THE GYM^_^ EXCELLENT CUSTOMER SERVICE!! I've been coming here with my man since March (2013) and we never went to any other sushi spot since unless it was a family/friend get together in town. Fast workers and just great customer service! Walk in dine ins are quickly taken up so we order takeout a lot then enjoy our food at home or at the park^_^ definitely a place not to miss!!

    (5)

  • Cassie T.

    Thank goodness Lance took over this place and revamped things. He's the guy who really made the taste awesome. If you eat at Kuru Kuru, then you gotta try the NEW and IMPROVED Sushi Bay. He also does don platters for parties..

    (5)

  • Tamra P.

    Granted, we came at an off time (probably around 2 something for lunch) so service was very friendly and personable but slow considering there weren't many people in the place. While hubby wanted more food readily grabbable on the conveyor belt, I liked the fact that at this off hour I didn't have to worry about the freshness of the food - much of it was made to order. Everything was pretty good, standard for what you would expect at this type of establishment. Price was not bad. Under $20 per person, and we like the more pricey plates. Will have to try at a peak time to see how that experience compares.

    (3)

  • Joleen K.

    Me and my husband have only been here twice. First when they first opened and this past Saturday. I have to say, it has improved a lot. Their bowls are priced at $8.99 but it is defiantly worth it. The chicken bowl was delicious! It's actually quite filling, so if your looking for something small and quick that's your best bet. I'm not a huge fan of eating the food off the belt during their off peak hours (at any restaurant) because I'm not sure how long they have been sitting out so I usually just order. I had their veggie tempura and miso soup with a teri-beef bowl. My husband ordered their sashimi and their chicken bowl. The staff was really friendly and we always had our cups filled. Although the tea wasn't as hot as I like it. But the most memorable thing about this place is that they have a copy of the the different sushi menu on the wall. It's pretty awesome. Over all, not bad at all. =]

    (3)

  • Nicole M.

    Good eats for cheap. More then generous portions. Diffidently a go to place. Only downside is that their always busy. But worth the wait.

    (5)

  • Tracie F.

    So here is the deal...I am the only girl that hates fish but enjoys sushi. Go figure...So as you have probably guessed I will not be able to tell you how any of the fish is (although my husband says it is pretty good). The service is FIVE stars!!! There is not one sad sam in there and everyone is super accommodating. Loved it! The ambiance is three stars. Clean but nothing spectacular. It is like any run of the mill sushi joint. Sadly food is just ok. I was not in love with anything. My husband said the same thing. I did not care for the steak because it had a reheated taste. Chicken was nothing spectacular. Mochi ice cream was awesome but hey anything Bubbie's makes usually is!! Would I eat here again? Maybe. Would it be my first choice? Nah...I'd probably go to Genki. I can't put my finger on it...I just prefer Genki.

    (3)

  • Inigo M.

    Bleh.

    (2)

  • Cindy S.

    I honestly believe that Genki sushi is a lot better than sushi bay. Especially when it comes to customer service and there's a reason why. My friends and I got to sushi bay a little before 8:30. When we got there, everyone had that "are you serious" face and then told us that they were no longer taking customers but we could do take out because they were closing. But when we looked at the sign that said what time they closed, it said they closed at 9 and they still had customers in the store. We also saw a sign that said last calls would be at 8:45. Again, we got there a little before 8:30. So we started to leaves and then they said that they could take us. But we decided not to stay because they didn't want to take us in the first place. Honestly I was pissed. Why? Because it was 8:30 and they closed at 9. My friends and I just wanted sushi, a quick stop and go. Now why is Genki sushi better? Because I've walked into Genki at 8:45 and they still sat me. And never made me feel rushed to get out of the store. I'll take customer service over prices any day. I would've left no stars but to post a review I had to leave at least one.

    (1)

  • Keiki U.

    I love this place!! I'm there twice a week...ok, I go when it's my turn to cook...but hey, my family's not complaining! All I have to say is...if you loved the old kurukuru....you know, when they first opened and they were good....then you'll love Sushi Bay. Fish quality....super fresh! Serving size....bumboocha! Prices....very reasonable! What else do you need me to say? Check it out for yourself. You won't be disappointed.

    (5)

  • Melissa M.

    I've always preferred Genki over any sushi place until I went to Sushi Bay... Their portions are much bigger for the same price & it's delicious!

    (4)

  • Ed L.

    This place gave me the impression of other sushi restaurants who use the conveyor belt system to showcase their food items to its patrons. *ahem* Genki Sushi was among the ones that came to mind. As part of my day trip to Kapolei, I was jonesing around for good japanese, especially when I was ready to pay good money for so. Lately Japanese food prices, especially dining out, is going up. Just wanted some value oriented stuff for my $$. There was a few people in there already, so at least I wasn't the only person there stuffing my face with sushi. The service was good, but not super good. Just good. I had reservations about trying to order stuff, but I just sat there like an idiot before the waiter came around and I placed my order after looking at the menu. I thought they would just make random stuff and push it around the conveyor belt like baggage claim at the airport. Round and round it goes before someone picks it up! haha. I just took a little bit of everything since I was going to try the Pho 808 across the way after this place. I was super hungry and I didn't think how sushi could really fill me up. With that said, my bill came out to $25 with tip. Although I do tend to snub Japanese food due to it's expensiveness, I can say once in a while can do me some good. Located in the Kapolei Shopping Center, this place suits everyone's needs when it comes to good Japanese sushi. I'm not complaining much, since the food turned out to be good and delicious. Good service and friendly staff makes me want to come back for more - if my budget allows for more. Other than that, I'll need to give it a thumbs up for just an overall pleasurable dining experience on a Saturday afternoon. B

    (3)

  • J L.

    What can I say. This place is amazing. Yes, It is better than Kuru Kuru, but thats just my opinion. I have seen numerous times, the fish being sliced freshly. Its clean, and orders come out really fast. The biggest downfall of this place is how long the wait is to actually get in... One night we waited a hour. On another occasion 45 minutes. But when a place is busy in a small town, this is expected. The workers to to accommodate people in as fast as they can, but on fridays and saturdays, good luck getting in. Hamachi and Spicy Ahi Don is on point. Ive realized sometimes just putting in a "To Go" order is the best way. oh... and fried Mochi is mega addicting!!!

    (4)

  • BJ S.

    Just love the food here. The staff is also attentive and flexible. Which I appreciate when bringing children with picky appetites. Will be coming back for more!

    (5)

  • Brittany H.

    My husband and I love it here! It's definitely become our favorite sushi place on the island. The food is always great and the service is generally very friendly. We've met the owner a few times and he always goes out of his way to make sure that we're having a good time. We used to be pretty die hard Kuru Kuru fans but I've got to say Sushi Bays takes the cake!

    (5)

  • Caryn G.

    Do the extra 10 min drive to Genki, this place isn't worth it. The employees are very nice and they do give you a stamp card but i won't be returning anytime soon.

    (2)

  • Randal F.

    Didn't even stay to be seated. They only had 2 chefs on duty and could not keep up with the customers. Only five dishes total were on the belt and customers were leaving by the droves. Will not be back unless for off hours.

    (1)

  • Darren N.

    Parking: Lots of parking in Kapolei and location is mostly easy to find in the corner. If you see Blockbuster you've past it on your right. Ambiance: Feels very much like any other conveyor belt sushi place but since it is relatively new, they might do something like take you picture. Service: Quick and polite service. Food: They've got all the staples here and the food is prepared fresh. The prices are on the fair side as well. Verdict & Takeaway: This review is a few months late and things may have changed. One suggestion would be to separate themselves from their competitors by adding more unique menu items. Three stars for the good service and food.

    (3)

  • Elias E.

    This place is awesome! Staff is very friendly, place is setup nice and it's very clean. The staff kept checking in to see if we wanted to order anything else (which is a plus). Not very busy ( must be because it's new). Food is great ( I think it's better than Genki). Price is pretty cheap. Only downside is that the menu is a little small, not many options as other sushi places, my son likes the Teri chicken bowl from Genki but they don't have anything like that here (he's not a big sushi eater), but I love everything else here. The mochi ice cream is the perfect desert before you leave. They have different flavors: Chocolate mochi with espresso ice cream Strawberry Mango Green tea Azuki beans Vanilla I think that was all the flavors. I will probably be coming here more often than going to Genki. My first time here was awesome. Plus they gave us a card for a free blue plate ($2.80 I think) for the next time we come. I will be back.

    (4)

  • Buenanina S.

    Nice atmosphere! Not the usual hustle and bustle like at Genki Sushi or Kuru Kuru, so it was nice. Spicy ahi is on point! The staff is friendly. However, I did not really enjoy the baked muscles. The sauce that was used on it was just too saucy and spicy for my taste. Overall a great place to have sushi!

    (4)

  • Elizabeth M.

    3 stars: cumulatively average conveyor belt sushi... Cliffnotes version: order the tempura and ahi poke sushi/bowl or spicy ahi sushi/bowl definitely! The dynamite and volcano rolls are pretty good too! Don't take off the conveyor belt...place orders! Unless the place is crowded and it looks like its being replenished. It was a Sunday night and we were the only 2 people in the place besides the staff. The food looked like it had been traveling on the conveyor belt for a while so we opted to order instead of picking off the line. We ordered quite a bit of food, I'll share the highlights and pitfalls. Ahi poke, spicy scallop dynamite roll, kabocha tempura and ebi (shrimp) tempura were really good!!!! Only wish they gave more of the tempura sauce. The garlic salmon and karaage chicken were burnt :/. Not terribly burnt, but on the verge... The onion salmon was actually really tasty, but was sloppily put together! The onions on the nigiri were too big for the sushi and the mayo was drizzled all over. Pretty messy! I will probably not be visiting this restaurant again. Not good enough for me to travel to this side for. I'd rather eat at Kuru Kuru sushi or Genki Sushi any day...

    (3)

  • Vanessa M.

    When the newer Sushi Bay came along, I would go there alllll the time. I took advantage of it since there wasn't much people there, at first. ;P Great customer service! Even though it's packed now a days, that just means business is great! Their Mix Don is filling and HUGE :) My favorites are their trio sushi & dragon roll! Their fish is so fresh and presentation is top notch! I've never had a dish that made sloppy. Service is super fast! If the servers don't get to you, the sushi chefs will personally come to your table to ask if we need anything, I love that! Prices are great since they give huge portions. Overall,amazing! I come here every time I need a quick sushi fix! :)

    (5)

  • Meg S.

    I was not a fan of this place at all. We stopped by here after a Costco trip and thought three star would be an "ok" place. My boyfriend and I ordered several pieces - spicy ahi, garlic ahi, salmon sashimi, ikura, kanpyo maki, etc. I need to note that I am Japanese and am a super snob when it comes to sushi. The fish was actually ok - not the freshest I've had but was passable but OMG the RICE IS TERRIBLE. The consistency was way off - it was too sticky, hard, and did not have the right balance of vinegar and sugar. The rice made everything TASTE HORRIBLE. I took one bite of the sushi items and immediately regretted coming here. If you are a sushi novice and don't know how sushi should taste or you are just looking for a low cost option, this place may be for you. For a true sushi lover like myself who is looking for buttery melt in your mouth texture and simple sushi rice that compliments and doesn't overpower, this place will be a huge disappointment. They seriously need to take a hard look at their sushi rice recipe.

    (1)

  • Hailey K.

    Finally gave Sushi Bay a try. Strange for a sushi addict who lives in Kapolei. It was a Saturday during lunch and the restaurant wasn't near full. For some reason I was expecting a cheaper version of Genki Sushi. I wasn't entirely wrong. The portions going around the belt were quite small and sparse but I grabbed anyway. I was surprised when the waiter asked if I'd like my plates warmed up being that they've went around a few times. Definite plus! A lot of the menu is similar to other kaiten sushi restaurants in Kapolei but I was happy to see some different items. There was only one waiter but from the looks of it, that's all they need. He was attentive and constantly filled our waters and asked if we wanted to order more. I'll be back one day but I can't say I'm in a rush to do so "/

    (3)

  • Kam Kel B.

    This place is the best sushi belt place! The employees are all so helpful and nice! We come here at least once a week, if not more. Ever since this place opened, we no longer go to Genki's or Kuru Kuru. This place is The BEST place and the BF and I LOVE IT!!

    (5)

  • Jason C.

    Fairly new conveyor belt sushi joint in Kapolei. See a lot of people peek through the window and contemplate going in or not (me included). The place is always empty so you wonder if its because of the food. My fam was craving for sushi and didn't want to deal with the Kuru Kuru crowd in Aiea so my wife suggested finally giving Sushi Bay a try. ...Staff were very friendly and attentive. They even took a picture of us to place on their wall. I got the spicy ahi don buri ($7.99) and it was huge...totally got my spicy ahi fix and well worth the price. My wife got the dynamite ($4.80) and was very satisfied. The kids got their usual, spam and sausage and oshinko maki ($1.50/each). Really liked the food here and will definitely return.....so why did I take a star off...Although their karaage chicken was good, the portion was really small...way smaller than Kuru Kuru or Genki.

    (4)

  • Walter B.

    Coming in from the East Coast I depend on the reviews on Yelp -this place was right on the money for food, ambiance and location. Had the spicy Ahi and the spicy bomb and both were outstanding! I had a tight window for lunch and this fit the time slot perfectly.

    (5)

  • Marie U.

    yay! sushi bay! your awesome! i don't even know where to start. i am such a sushi lover and i was a little afraid at first. and yes they do have a similar serving as genki sushi. the wait if very hectic but its all worth it. they give big portions, more than genki sushi. servers are very attentive and always smiling even when its really busy. i highly recommend this place.

    (4)

  • Edward H.

    Great customer service. My girlfriend and I were greeted by every worker that passed our seats and were always asked how we were doing. Food was great and portions were large, first time I've been full at a sushi bar like this for under $20.

    (5)

  • Jess G.

    Good food. But the service was really bad! I guess our waitress left for the day and we were left hanging for nearly 20 min before we were checked up on. I placed a takeout after the meal & that too took forever. It wasn't even busy so Im assuming they just weren't communicating well. Overall, good food but costumer service needs work.

    (2)

  • Mia P.

    I feel guilty writing this review seeing as how I work at another sushi chain, but I couldn't resist. I visited this location once in it's early days and was not impressed. At all. Comparable to higher priced fast food sushi, but the food lacked in flavor and overall pizazz. I'd been wanting to go back ever since I head that they were under new management and had undergone some menu and recipe changes. So one night, my husband suggested we go out to eat in the area while we waited for our son to finish judo. "I feel like going somewhere where I can enjoy a beer.", he said. The only restaurants that served beer in the area were Chili's, Brick Oven Pizza, or Outback, which were all fat negatives. All it took was one quick call. You had me at BYOB. One fast stop at Longs' for a couple of bottles of Sapporo and it was off to Sushi Bay. It was just before 6:30 and we were seated at the counter immediately. One of the servers asked if we wanted anything to drink. I asked for a cup of hot tea and she said she'd be right back with it. She came back a few minutes later to take our order, sans hot tea. I didn't mind so much because I had my beer so I didn't say anything, but a more persnickety person would've been much less tolerable of her forgetfulness. It took about 15 minutes to get our two dons, but I assume it was because everyone had just been seated and ordered before us. And now the good stuff. ERMAHGERD MIXED DON. $8.99 for a healing bowl or spicy tuna and ahi poke over rice. With a slice each of ahi and salmon sashimi on top?! Where have you been all my life?! I only had a single order of spicy scallop mayo (yum) on the side, but I wasn't even able to finish 1/3 of my bowl. Even my husband, who had a chawan mushi and two plates of hamachi on the side (at a steal for $2.80 a freaking plate no less! Crazy, right?), wasn't able to eat half of his poke bowl. There were so many other things I wanted to try but it would've just resulted in an overly full, sore stomach. The only reason for the loss of the star is because of the service. It wasn't terrible, or even bad at all for that matter, but it could use some improvement. Servers need to take the leap from being nice to being warm, welcoming and personable. Don't tell my boss, but I'll definitely be back.

    (4)

  • Kiva Y.

    Similar pricing & concept with Kuru Kuru &. Genki, but they give more; bigger slices of fish and tastier. I had the tuna mayo, unagi, ahi poke, & maguro nigiri sushi pieces - all were great. The size of the fish were about twice of the rice portion. Service was friendly & attentive. I would definitely come back! Just make sure you go early, as the place is a bit smaller than Genki, & they will have a line; but you know the place is good, when people are willing to wait awhile. ;)

    (5)

  • Arlene U.

    Fresh fish, good size portions, good service and decent prices. I say it's waaaay better than that genki place.

    (4)

  • Ape L.

    Okay. I go here once a week, no lie. The sushi is fresh, the prices are right. I would suggest you avoid 12:00-1:00 because it is too busy and the servers are not able to keep up with the influx of people. The rice portions in the sushi are too big but I like everything else about this place. 4 stars!

    (4)

  • Kristina B.

    After reading the Yelp reviews, I decided to check out Sushi Bay. I'm all for conveyor belt sushi and the location can't be beat. The interior was nice and clean and we were seated immediately. This was around dinner time and there was barely anything on the belt. I ordered my favorites and it took FOREVER!!!! I was a little disappointed that the group who was seated after us received their food before us. I can't complain about the quality of sushi, it was really fresh and tasty. Price seemed right on par with Genki. I still like Kuru Kuru because of the cheaper prices but the drive and long wait keeps me at Genki in Kapolei. I'm glad I tried it but I'll stick to Genki.

    (4)

  • Kimo O.

    I love kuru kuru , but this place is even better !!! I love the variety and portions !!!

    (5)

  • A G.

    This place was just OK - we waited A WHILE for a booth for 5. There didn't seem to be much on the belt during the entire time we were there - just the same stuff going around and around. The Teri Chicken bowl was good, but it took a while for it to come out. We also enjoyed the Mochi Ice Cream. Prices are reasonable.

    (3)

  • Cami O.

    Food is good. Service is really friendly! THEY HAVE MIX DON!! On the other hand, they don't know what "temaki" is. They will repeat "tekka maki?" So if you want a handroll, you need to say "hand roll" and not temaki.

    (4)

  • Hayley K.

    This place wasn't so great when it first opened, but now that the head chef from Kuru Kuru is here the place has really blossomed. The sushi is delicious and the menu is quite similar to Kuru Kuru. I've been here about three times since the chef transferred to this location and I've never had to wait to be seated. AWESOME. Unlike other sushi restaurants where you have to wait awhile. The portions are very generous here and the prices are cheaper than genki and ninja sushi. I do believe Kuru Kuru is cheaper, but then again I haven't eaten there in quite some time because of the horrible wait time. Anyways, this place is great and I will definitely keep coming here.

    (5)

  • Jay A.

    Well, I ate here on 3/1/13. And I must say, I don't see why people are giving it 4 or 5 stars since the place is awful. Just like how when I used to go to Kuru Kuru. The customer service is terrible. The guy behind the sushi bar would rather socialize then do his friggin job. I mademy sushi order and 10 minutes later I was still waiting. Then one of their stupid staff asked me if I would like anything. I told him why don't you go get my order. Then he had the nerve to tell me they're busy. I don't know why the original owners sold the place to these losers. Awful food and awful customer service. I would give them zero stars if it was possible. Go eat at Genki or Kazoku, but avoid this place like the plague.

    (1)

  • Sierra L.

    Sushi bay was okay. It's hard not to compare them to Genki. The ika was weird and I didn't like it. The ahi poke didn't have limu. The spicy ahi is a lot spicer than Genki. I tried their fried mochi and didn't care for that either. The servers is very nice though!

    (3)

  • Ku'ulei R.

    I visited this place back when it first opened and sadly I wasn't impressed. Haven't been back to this place until today and I have to say that I left there with a full stomach and a smile on my face. Whenever I eat sushi I ALWAYS have to order the spicy ahi. When I first ate here I did not like how they made their spicy ahi. I think that's part of the reason why I never went back. However, today I decided to take a chance and order the spicy bomb and i'm so glad that I did. They changed the way they prepare their spicy ahi for the better. It tastes so good that I ordered 2 more spicy bombs just for me. The downside of this place is the limited menu. Not too much variety so I basically order just spicy ahi and tempura. The service though is always good, so If you live on the leeward side craving sushi and genki is too crowded take a chance at Sushi Bay!

    (3)

  • Jose M.

    This place when it first open i thought it was ok . But recently went its a improvement i must say better than Genki awesome portions

    (5)

  • Eva C.

    The ahi poke bowl is HUGE!!! and so cheap...The fish is so fresh and so tasty. Service is awesome and they are very accommodating. This is our choice for cheap sushi fix.

    (5)

  • Ci Q.

    This place is hands down my favorite neighborhood sushi spot. Anything with spicy ahi and the mushroom tempura are a must.

    (5)

  • YF F.

    We just got back from Sushi Bay and it was wonderful food. The fish was very fresh and price is super cheap. But there was a misunderstanding when we order, so we missed an order. Overall, it is a very good place to have fresh fish.

    (4)

  • jacqui w.

    We really liked this place - It was about a 15 minute wait exactly. The guy that was seating people was nice and polite, made good conversation, and was very attentive to his customers. We sat down and ordered. The ikura is plentiful, much less expensive, and WAY fresher than I've ever seen it at Genki's. It was bright orange and delicious. The salmon was fatty, fresh, and sweet. I enjoyed everything we ordered, but the Garlic Ahi was a little over-torched and rubbery. Also, I've never seen it turn such a dark grey color before. I ordered the chicken kaarage because I was told it was so good, and the person next to me ordered it and it smelled great. My husband finished eating, we kept waiting and waiting. It took a pretty long time to get it. But it was really good, and worth the wait. Light, fluffy, crunchy, and juicy inside. While i was waiting I saw everyone around me was ordering the Mix Don for about $9 and if you like salmon and ahi, this looks like the best deal! Plus they give you choke fish! All and all - really great experience. I think this is my go to sushi place from now on. :)

    (4)

  • Keolani A.

    New management! Old kuru kuru owner! Need i say more?!

    (5)

  • Thuynhu S.

    It was my first time coming into this sushi place. I'm a huge fan of sushi and I was a little skeptical about it but I was wrong. I really enjoyed the dynamite roll. I ordered it twice because by the time I realized how good it was I was already getting full. I like the dragon roll as well but nothing topped the dynamite roll for me. I like they also served rice with beef and chicken, it made it easier for me to get something for my daughter to eat. Luckily she also likes the edamame and they only cost $1. She loves her vegetables cause she also saw the salad on the menu when my husband and I was ordering and she gave her order in for the salad. Pointing to the picture to the waiter. It was funny, she's 2 and knows what she wants. Anyways, I would recommend this place if you want sushi and don't have the money to spend too much. It's good.

    (4)

  • Cindy K.

    Since the new owner took over... The food is amazing. Good size portions and soo worth the money.

    (5)

  • Brie D.

    Definitely the best place for sushi on the island! We frequent here at least once a week, still can't get enough. Expect a wait, but SO WORTH IT! Staff is always efficient, friendly & all around provides excellent customer service. Never going back to Genki again lol

    (5)

  • Juni S.

    This has to be my favorite sushi place in Hawaii. My wife and I came here yesterday and had such great food that we came back today. The customer service here is excellent and everyone is very friendly. I got the ahi poke sushi which is always tasty and my wife got the spam sushi and corn sushi. Even the unagi sushi tastes great because they char it with a little flamethrower and you can taste the smokey flavor from the charring. If u love raw sushi I would probably suggest getting the mixed don bowl because it comes with 3 different types of raw sushi on top of a bowl of rice and is cost effective. I will definitely come back again before leaving Hawaii.

    (5)

  • Trevor A.

    sushi bay is fantastic. Yes, the portions are huge, and the pricing is great compared to those other conveyor sushi places, but more importantly their taste is awesome. We've had dine in, as well as take out, and the portions and quality are no different. Forget about those other sushi places. If your looking for fast, reasonably priced sushi, with great customer service, dine in or take out, sushi bay is the place.

    (5)

  • Nick A.

    I'm always in the mood for sushi and have been to most conveyor belt sushi restaurants on Oahu (even the old school Catch of the Day in the little boats.) In my opinion, the appeal in these restaurants is the fact that you grab what looks good at the moment. Maybe it was just an off day, but there was hardly anything on the conveyor belt at Sushi Bay. There were approximately 10 people dining, and the only items in rotation were gyoza, shrimp tempura, cone sushi and jin dui. I understand the risk of making sushi and having it go to waste, but it took away the appeal and temptation of grabbing a random item. Service was actually pretty good, I actually noticed them cutting a chunk of fish to order for nigiri items. Prices were reasonable. Menu has anything you would want for this type of place. To make a long story short, its a decent place if your the type that sits down and orders all your items anyway. However, if your looking to throw caution to the wind and grab what looks good, this place is not for you.

    (2)

  • Ericka M.

    Whoop whoop! The folks who own this place are so super friendly. They are one of the reasons we come back again and again especially the friendly Korean lady. It reminds me a lot of Kuru Kurus and the prices are really good here. Waaaaaay cheaper then Genki. The selections could definitely be better but I still enjoy good sushi at a good price. And its always nice to go to places where you can get awesome customer service. Also its super clean here which I appreciate a lot. My family and I are regulars ^__^

    (4)

  • Becky L.

    I really enjoyed my lunch time sushi. The price was right and the portions were spot on! I had a variety of rolls, all were tasty and fresh. The conveyor was not on at the time of my visit, but ordering was quick and the service excellent. If you are looking for a nice late lunch like I was, Sushi Bay will fit the bill.

    (4)

  • Art H.

    Super friendly service. Very reasonable prices!

    (4)

  • Ahmad S.

    We went on a Saturday before 11 am. Filled up very fast after we got there. Advice: come early! Biggest portion sizes and best prices I've ever seen for conveyor belt sushi. Would give 5 stars but service was a little slow, we waited a long while for tempura to come out, but it was well worth it!

    (4)

  • Brandon T.

    This place was really good , I would recommend anyone in the area to give it a try. Food was fresh and tasted great. The service was good as well.

    (5)

  • Betty R.

    We stumbled upon the place and was very pleasantly surprised. Every time we visit Oahu, we shop at Safeway and eat sushi at the place in JW Marriott. However, last year, we were very disappointed with the JW sushi place. This time, we decided to check out Sushi Bay, not knowing it's new. The servers were super friendly and helpful. It's our first conveyor belt sushi experience. The kids love the place and we didn't pay an arm and a leg for cucumber rolls and all the usual stuff the kids like to eat. The portions were healthy. We got there before the dinner rush and had to order off the menu. It's fresher, but not as fun. Seeing the different sushi on the belt allowed us to try out sushi we otherwise would not have ordered. Don't order the ice cream and count your plates. We didn't have any issues, but it's always smart to now what you ordered. We will be back.

    (4)

  • Lisa F.

    Hot tea was cold, hamachi quality not too good, onions on the onion salmon were not sweet, hot foods were cold, & no bathroom inside. They give u a code for the dirty mall bathroom.

    (1)

  • Carly N.

    Met up with my friends while I was vacationing. Decent sushi place. Waiters are nice and gives you free tea refills.

    (3)

  • Victoria A.

    Smiles are contagious... and I love this place for that! Their service is beyond amazing. Very attentive, not pushy. Polite & sincere. Now.... to the sushi. :) I can eat sushi almost everyday. So, the verdict? Their menu has a little bit of everything and they cater to local's favorites such as Udon, Poke bowls, etc. from other sushi places; but I think they'd succeed even more if they found their identity and added an ORIGINAL item on the menu. Their food is pretty good... but it could be better. They have so much potential & I am confident that they understand the room for improvement. One thing that I absolutely love is the fact that they offer Bubbie's mochi ice cream. my fave! Sushi Bay, you may be my new favorite sushi joint in Kapolei. ;)

    (4)

  • Desi B.

    We love sushi and was a huge fan of Kuru Kuru but when we moved to the west side it was just to long of a drive to get there. We would always visit the Kahala mall location which had shorter lines then the Pearl City one but was still a long wait. When we heard about Sushi bay being taken over by the old head chef of Kuru Kuru we got excited, and went hunting for the restaurant one day. Its tucked away in the corner of the strip mall between two Jean's Wearhouse type stores and was a little hard to find. When we found it we were so glad we did. The staff is super friendly, the wait time is 0-10 minutes tops. the portions are huge, the selection is huge, the fish is fresh and everything is pretty much made to order. The owner Lance doesn't like things going around and around on the belt as much as possible so he keeps that down to a minimum, which is ok because when you order from the wait staff everything is still made quickly and made to order. We are so addicted that we eat here at least once a week. Sorry Kuru Kuru, but we found our new love. LOL

    (5)

  • Christine P.

    Great quality of sushi and very reasonable prices. Staff needs to work on assigning booths with a little more discipline - they put two people at a booth that easily sits 6 when there was an hour plus wait. Space could have been used for a larger party.

    (4)

  • Mark G.

    With Genki Sushi and Kazoku Sushi, Kapolei definitely has no shortage of kaiten sushi joints. With Sushi Bay's recent opening, Kapolei now has 3 restaurants to cater to your sushi cravings. Sushi Bay has only been open for about a month now, setting up shop next to the Baskin Robins in the Kapolei shopping center. I went there for a dinner on a sunday and the place was fairly empty. It worried me a bit to see the workers sitting down and talking story as it wasn't busy at all. Once we got seated, the place started to come alive. The servers were attentive and nice, and we got occasional visits from the owners asking if everything was alright. Choices on the belt were few. We put in orders with our servers, which came out rather quick. The spicy ahí was really spicy for my liking, and the cuts of fish were more of a paste rather than chunks, which I was a little disappointed with. I was glad to see that they had a Mixed Don, which was extremely good with generous amounts of poke stacked on the bowl. I also tried a Chicken Avocado, which was a bit of an odd combination of items to put together. Honestly, the chicken karaage was tasty, but it's pairing with the avocado was really strange. I came out of the place feeling extremely satisfied, however, which the warm service and good prices. I definitely want to see this place do well. I am SO tired of the usual Genki Sushi.

    (4)

  • Holly B.

    Verdict: Sushi Bay=great I went with a few friends, and was impressed with the service and quality of food. I'm a vegetarian, but LOVE avocado maki, cucumber maki, vegetable tempura, etc. I had all three of those dishes at Sushi Bay. They were all very tasty, and I particularly enjoyed the avocado maki's generous slices of avocado. You don't always see that in $1.50 sushi. Service was excellent- attentive, but not bothersome. The decor is very hip, but also inviting. My one complaint is that it was difficult to include all the people in my group of four in conversation, because we were seated at the counter instead of at a table. With a party of two, sitting at the counter would be great (and entertaining, 'cause you can watch the sushi go by!), but I think a table might be better for a group larger than two. I don't get out to Kapolei very often, but when I do, I'll definitely go back to Sushi Bay.

    (5)

  • Matthew S.

    Genki is better and worth the money. When you get there you have to sign in, no one welcome you. You wait for an hour before you get to eat. When you walk in the place is small and very tight. Once seated theirs nothing on the beat you would have to order but they come out really late. When the workers ask you are you ready to order they give you attitude and they are so rude. Once getting your food it's a bigger size compare to Genki but no taste and cheaper the spicy ahi wasn't spicy just taste like plain mayo. Also be very careful look before you eat I found a hair in one of my dishes and when you look on the ground it's dirty so try not to drop anything. Today was my first and last time here never again. Take your money some where else.

    (1)

  • Beth D.

    this place just opened yesterday. we stopped in today for lunch, and i was pretty pleased with the way this restaurant seems to be headed. it is a standard sushi-go-round in many ways -- $1.50-$4.50 plates, color-coded, many selections to choose from. the interior is pretty simple, yet nice. the light fixtures are classy, and the redwood ceiling over the sushi bar is nice-looking. the menu wall, complete w/ the restaurant name, is nice-looking. one drawback is that the complete menu and plate pricing is only easily visible if you're sitting in the side of a booth that faces that back wall. the service was very good, as it should be when a restaurant has just opened. the staff was very attentive, and the woman at the register (i assume she was an owner) asked me how the food was, and how my service was, and seemed to be very concerned about whether my experience was a good one. the most important thing to note about sushi bay is, the QUALITY of their ingredients trumps genki. quite easily. their ahi was much fresher, in color, taste, and texture. genki's ahi can look so limp and oxidized and unappetizing. my volcano roll here had a huge pile of spicy ahi on top of it, it was very delicious. their udon broth was stratospheres away from genki's. very deep, dark, and flavorful. the tempura squash was razor-thin, and really good. really, everything from their cucumbers to avocados to their tempura batter was better thank genki. the price is quite comparable, too. about the same. the only thing genki has them on is more variety. it would be nice to see sushi bay expand their menu a bit, perhaps offer a few more upscale specialty rolls. all in all, a good spot, very fresh ingredients, a nice new place in a good location in kapolei to get some sushi. give it a try. we'll be going back.

    (4)

  • Jessica Y.

    When I heard there was a new kaiten sushi joint in our neck of the woods, I got so excited! We hit them up for an early dinner on a weekday and when we showed up, it was empty. This made me nervous but I trust the Yelpers so we got a table anyway. There wasn't much on the belt so we ordered everything off the menu. The waitstaff is very attentive so it wasn't hard to order like it is in other sushi joints. The food was good and fresh. The spicy ahi is a little different than other kinds that I've had. Instead of being very mayonnaisey with tobiko and stuff in it, but SB's was a lot less creamy and packed heat like there's sriracha in it. It wasn't bad, just different. They also had some things going around the belt which weren't on the menu like jin dui. Unlike Genki, they also serve udon and several different donburis. As far as desserts go, SB offers several flavors of Bubbies mochi ice cream. I would definitely be back to Sushi Bay because of their fresh, affordable sushi with no wait!

    (4)

  • Kimo Q.

    It's been months since we've came here as the quality has been lacking from when they first opened. Glad we came back! It's under new management and overall we had a great experience. Friendly, quick service and awesome sushi at great prices. We walked out fully content paying no more that $23 bucks! Cudo's to the return of a true sized mixed Don bowl, well worth the price at $8.99!

    (4)

  • Joanne N.

    My favorite, the mini spicy ahi don has an incredibly generous portion of yummy fresh spicy ahi. Nigiri. Sushi toppings are so large they dwarf the rice underneath. The fish is always fresh and the service wonderful. Definitely our family's favorite kaiten sushi place, period. I've taken family and friends there. Sushi Bay never fails to impress.

    (5)

  • R U.

    Don't make any complaints at this place! If you do, all the servers will band together and black ball your table, providing you with absolutely no order taking whatsoever! At least the owner helped us but still horrible service!!! Not worth the drive for this kind of poor service.

    (1)

  • Lianne E.

    My husband and I dined here last-night and really enjoyed our experience. The dining area had a nice feel with a modern decor. The customer service was exceptional and the dining area was very clean. It wasn't noisy like Genki Sushi which was easy to our ears. There wasn't an overwhelming amount of dishes on the belt which I thought was good. We preferred to order our dishes from our attentive waitress which came very quickly. My husband ordered the Kim Chee Udon ($6.99) and was amazed at the portion and taste. It was a winner for him. I myself ordered the Mixed Don ($7.99) that consisted of generous amounts of sashimi, salmon, spicy ahi, poki, shoyu poki all on top of hot sticky rice. We also enjoyed the Crab & Avocado roll, the California roll, Edaname bowl, and the Veggie Tempura. We're happy that Sushi Bay has come to Kapolei. It is by far a better establishment than Genki Sushi. Sushi Bay has fresh and generous portions which does not put a hole in your pocket. We will be back this weekend for dinner.

    (4)

  • B S.

    I had high expectations after reading the recent positive reviews. And I've dined here under the previous owner. Today's lunch was fantastic! And the service was very attentive and helpful. Great service attitude. Items I really enjoyed - Teri chx mayo, ika karaage, volcano roll, salmon mayo. I can't believe that I kept ordering! And prices are great! Anyway, heading back there soon - more things to try - I was too full to order more. Thank you so much '

    (5)

  • Michael J.

    This place has no idea what a user experience is. First and foremost DON'T FORGET YOU HAVE TO SIGN YOURSELF IN! If you are a fist timer you wouldn't know this! You'd stand there like an idiot while the servers just walk right past you and IGNORE you like you're not even standing there. I wanted to give these guys my hard earned money. It was my third time eating here with my family and I made the drive from town all the way to Kapolei. I could have gone to Genki or any other sushi joint along the way but because the first and second time was decent I decided to patronize this business again. Wrong CHOICE! Never again will I ever give my money to this business or even recommend it to family and friends. I walked in side the restaurant, stood there because there is NO SIGN INDICATING WHAT YOU HAVE TO DO! Zippys has the sign that says "Please wait to be seated." This place? Nothing. There's a book to your left that has waiting guests names but there's nothing that tells you to SIGN IN! WHY NOT? Because they assume! Never assume! I waited there like a moron, a MORON, just standing around waiting for someone to ask me if I needed a table or ANYTHING! I kept trying to make eye contact with the employees but none of them looked at me. I eventually was told by my wife who was waiting outside with my children that I needed to sign in. Ok, so I am about to sign in and this guest who came AFTER me walks right up to the sheet and signs himself in. I was there before this guy and if I knew or if an employee would have acknowledged me and told me hey just sign in right here and we'll get to you shortly, I would have been signed in before this other guy but no, they don't acknowledge you, they don't give two craps about you as a customer. The logical thing is if I came first before this guy but didn't realize I had to sign in... and this guy signs in before me, I'm going to want to be seated before him, regardless of if he signed in first - I was clearly there waiting around for someone to acknowledge me or at least point me in the right direction so therefore, I was there first, I should go first, first come first serve. In any case, I scratched out the guy's name, wrote my name, and wrote the guy's name under mine which is logical to me, maybe I am mental maybe not. But eventually the waitress who I can only describe as looking extremely tired or stoned out of her mind calls my name and asks me if I scratched out the names and change the order. I tell her yes I did, I was here first although I was standing around like a dope and waiting for someone to help me and this guy came after me and signed in BEFORE me. It's long and convoluted but the lady declined to sit me saying that since I did this and the guy wasn't aware she couldn't sit me. I said ok well if you want to play like that I'll take my hard earned money some where else and enjoy the negative review on Yelp. I'll never return there EVER again.

    (1)

  • Maddie C.

    5 Stars for their Spicy Ahi Don, 4 stars for the rest! We were staying in Disney's Aulani Resort nearby and headed out to Kapolei to find some good and cheap eats. We went to Sushi Bay and ordered to-go. Spicy Ahi Don--super generous portion of Spicy Ahi on top of yummy rice. The bowl is huge for the price. 5 stars!! And really spicy too. Spicy Scallop Roll--the scallops here are sweet...so sweet that you can taste it through the spicy mayo! YUM. 4 stars. Spicy Ahi Roll--same as the Spicy Ahi Don, but a generous generous portion for the price. YUM! We got two Spicy Ahi Dons and 2 rolls and paid less than $25.xx. Awesome value. The place is really clean too. Really nice owners. Would love to come here again!

    (4)

  • Melissa T.

    My boyfriend and I saw that there was a sushi place opening up in Kapolei, finally. I don't really count Genki because that place is over priced. Anyway, a friend of mine told me that the place opened and said that it's similar to Kuru Kuru sushi with the prices. So when we got there, it was around 11:15am. We decided to have an early lunch so it wasn't crowded. There were about 7 customers in there. The employees were very welcoming, offered us a seat, water, and hot tea. More people started to come in towards the end of our meal. As for the prices and the food... the prices looked really good. The cheapest plate is $1.50, next is $2.20, then $2.80, then so on with $3, $4, and more. Whenever i go out to sushi places i usually don't order a lot because its very filling with the rice. Anyway, the food was delicious along with the prices! We're definitely coming back here. Out bill for the two of us came out to be $17. My boyfriend really enjoyed it that he gave a really good tip for what we paid for. LOL I recommend the Spicy Bomb and Karbocha Tempera :] Can't wait to come back!

    (4)

  • Lance J.

    Deserves your visit! Started with good Miso, Karege was superb..Volcano roll the bomb!

    (4)

  • Marc H.

    Went to Sushi Bay for dinner. When we got there, there was no one there, so we had a nice choice of seats. Not sure if this was a good thing or bad. The service was really good, they asked us what we wanted to order, and since there were little diners in the place, the food came fast. We had to order all of our sushi because there wasnt much of a selection on the belt. and we didnt know how long the sushi was on the belt. So we just passed on anything that came around. First thing i noticed was the price. I would compare the prices to Kuru-Kuru, in that they were very reasonable. Genki cost a little more. Then i noticed the variety of sushi..i would have to say that this place is like a balance between Genki & Kuru-Kuru. I still say that Kuru-Kuru gives bigger pieces of fish on the sushi. We ordered all kinda stuff from Mix-don to spicy tuna, to nato hand rolls. Overall, i would say that the sushi was pretty good. The spicy tuna was spicy but not too spicy where your mouth was on fire. But a good balance. The decor was nice a relaxing, and very clean. i will def. come back and try other types of sushi.

    (4)

  • Kahlan S.

    Pure sushi awesomeness. You'll never want to go to Genki after coming here.... Great value Quality fish Generous portions Clean and tasteful atmosphere Attentive service Even the plate colors are more fun than other places. That's pretty much everything you want in a kaiten sushi place if you're not willing to blow half your paycheck on rice and fish.

    (5)

  • Kevin M.

    I went here because there's No Genki. Sushi for the most part was normal and averagely priced. Some items needs improvement like the fried chicken which I thought could use more taste or frying. The Kaki Fry on the other hand was Great! For the most part a good experience SERVICE was AWESOME!

    (3)

  • Frances G.

    The moment I heard that they had a sushi belt I was hooked. C'mon now, who doesn't like watching food pass by (: Came here with the family for dinner, it wasn't that busy. NOTE: They have a 10% discount for military and senior citizens. && They also have a coupon in the midweek. I totally forgot to bring it, but it was 4 free gyozas or something else.. They didn't have much selection on the belt, so we went on ordering. Their Mix Don is GREAT!!! I love their spicy ahi, its a different taste from Genki. Oh! & Complimentary hot tea as well, which my mom LOVES. What made them lose a star was that, I'm the type of person that likes to know that there is a bathroom. Yes, I guess its okay since they're new. But the bathroom is outside in the back. & gahh. I was freaken scared to go there alone. Just cause, it was dark and some guy was just sitting in his cart watching in a stalking looking way. (Security maybe? okay) All in all, service is great, OH! && I also like that they wear these plastic mask thingys around their face. Kudos for them cause I feel more relieved that when they're talking nothing goes on my food. (:

    (4)

  • Paul C.

    New owner has brought his expertise -- and at least one co-worker -- from Kuru Kuru. Garlic salmon, hamachi, garlic ahi all were excellent. Great service, super clean and for now, no crowds at lunch time! In the great conveyor-belt sushi debate, Sushi Bay definitely takes its place alongside Kuru Kuru and Genki. Our new favorite. Decide for yourself.

    (5)

  • James C.

    Discovered this place by chance on Saturday morning. Awesome! We have always eaten at Genki's then discovered Kuru Kuru at Kahala and Pearl Kai and thought this was the best. But Sushi Bay has outdone them both. The sushi is great, the service is great and the atmosphere is perfect. PLUS the serving size is unbelievable. I recommend it to everyone I know.

    (5)

  • kplusd B.

    OMG! Sushi Bay under Kuru Kuru management! Everything tastes just like Kuru Kuru! Kabocha, dynamite, spicy ahi, Even recognized some familiar Kuru Kuru workers there! Waaay more crowded since the new management because waaay yummier! Finally getting some good eats on the west side!

    (5)

  • Alex A.

    The Donburi's are well worth the money you spend on them. Kimchi Sushi is a hidden gem don't be afraid to try it.

    (5)

  • Justin C.

    Love this place. Really good food. Friendly staff. Amazing menu. Suggest a new sushi item and they will try to make it ^^

    (5)

  • Chelsie S.

    Ok, so I tried this place three different times before writing my review. The first two times they weren't too busy, but I really wanted to make sure that I caught them at a busy time before they received a five-star rating from me. (I tend to give out four star ratings, but a place needs to really impress me for the full five). Sushi Bay is located next to the Longs in Kapolei - Same parking lot as Safeway, Longs, Chilis... you get the idea. The store itself is right next to Jeans Warehouse. When you first walk into the restaurant you might think, "Hey... where's the sushi?". I've found that even during busy times, they tend to keep stuff off of the belt (minimal belt use). It's usually pretty empty during the off-hours with the exception of mandarin orange fruit cups, etc. When it was busy it had some sushi, but mostly stuff like edemame and salad, soba noodles, etc. Some people may be disgruntled by this, but I was actually ok with it. I mean, think about it logically: This reduces the restaurants loss of food, which in turn may help keep sushi prices down. In addition to the reduction of food loss/waste, the sushi you do get is made FRESH for you! Who doesn't like fresh? ...Okay, minus Oscar the Grouch in his trash can. The freshly made sushi also reduces your risk of food poisoning. Keep that in mind! There's usually two sushi chefs who work inside(?) behind(?) the belt. The older gentleman/sushi chef guy is amazing. And he always recognizes my husband and I when we come in which is really nice. It makes the experience personal. The customer service is usually pretty good. The wait staff always keep you filled up on water, and the sushi chef will ask if you need anything (when it's not busy/only a few customers in the restaurant). I did notice that when the staff is busy, they do check water but they struggled a little more with keeping your tea filled when it got crazy. It wasn't that big of a deal, just something I noted. They still came around for orders periodically, which is probably the most important part. Waiting for your sushi to be made takes time, but it's not like you're waiting fifty years for it. During the busy evening I went, they were able to get sushi to me within 5-7 minutes of the order being placed. That's impressive. The restaurant itself is small, and I almost didn't want to write a review just because whenever I have gone the wait is never long. Pretty selfish of me, I know. The sushi itself is really good. The quality is definitely really good - especially for what you pay. Nice thick cuts of fish with a decent amount of rice. It's sushi heaven... My husband and I (who is almost 6'6") and I can eat until we're full without completely breaking the bank. Overall, Sushi Bay is a sushi restaurant I would highly recommend if you live in the area and would prefer not to travel to Pearl City or town for decent sushi. This restaurant is my new favorite spot for sushi. I love it! Give it a try, especially if you live on the Leeward side! You won't regret it.

    (5)

  • E B.

    Good sushi at a good price! Much cheaper than Genki Sushi and bigger portion size. Loved the chicken karaage!! Customer service was great even when they were busy.

    (3)

  • Marshall T.

    This is a real find. Relaxed, unpretentious island style with amazing sushi artistry. The hamachi was like butter. The eel on the dragon roll tasted like they caught it 15 minutes ago. Simply lovely. And, very well priced.

    (5)

  • Mahina A.

    This is my boyfriend and I's go to spot for affordable sushi. Good quality for the price. The service is always fast and friendly. I think they have the best spicy tuna!

    (4)

  • Jenn H.

    I tried Sushi Bay the other week with my mom and I have to say we enjoyed it. Was it the best sushi we EVER had? No. But was the quality and service adequate for the price range? Most definitely. I agree with the reviewers who label it as being similar to Kuru Kuru. Their sushi bowls remind me of Kuru Kuru. Unfortunately we didn't try them and just stuck to the rotating belt/menu. The quality was decent and the prices pretty much along the lines of Genki. The most interesting/notable aspect about my first Sushi Bay experience was their Scallop Mayo sushi. Unlike other sushi belt restaurants, they only serve their Scallop Mayo spicy. Being that I tend to cry when eating spicy, this was not so great for me. The other thing was that it was BRIGHT PINK/RED. One of the waitresses (possibly manager?) told us that Sushi Bay was attempting to distinguish themselves by creating bold, bright colors in their food and thus, the Scallop Mayo was purposefully colored so .. intensely. I'm not sure coloring their scallops pink is the BEST marketing plan but I guess if the taste itself isn't affected haha. I would say that if you're not already nearby, don't make a special trip just to try Sushi Bay. But if you're in the Kapolei area and craving sushi, go for it! The staff is very friendly and attentive.

    (4)

  • Tee ..

    Out of the numerous sushi places I've eaten, this has always been one of my favorite places to eat. The portions are generous and the food is Ono. The restaurant is always clean which is a PLUS+++, however today's experience resulted me in only giving 2 stars. The server/waitress was rude and seem as if she hated her job. She was pushy when waiting for us to select our orders and seem like she couldn't wait til her shift was finish. Countless times I've eaten here the service was excellent! This was my first experience with a worker like her here. I'm not even able to determine her name because there are no name tags but she was the female with the heavy eye liner, thick eye brows, and always looking miserable (not Asian). Aside from this employee EVERYTHING else was perfect. Please keep up with the work with the generous portions, affordable prices, cleanliness and maybe work on the service with this individual. It's still considered my favorite place for sushi and I'll keep referring all my friends and family members!

    (2)

  • Rachie P.

    I decided to try this place out even after a hearing and seeing a couple bad reviews... I planned to have a visit since we didn't have anything for dinner and were short on time. Little did I know, it was busy, even on a Monday! We got there around 7:15pm and already there were at least 3 parties waiting ahead of us. We probably waited about 20 and were seated at the counter. It's a tiny place with one of those sushi belts and a couple booths. We really had nothing to complain about, other than the wait. Food was good and probably priced, staff were all nice and friendly with fairly quick service. For myself, I chose spicy ahi, scallop Mayo, and chawan mushi. The kids picked out unagi, chicken karaage, crab, fried shrimp and egg. We all grabbed something from the belt as well as placing an order with our waitress. everything was good! Spicy ahi had a good overflowing amount of fish on top, unagi was twice the size of the rice roll and tasted great, chicken was tasty and crisp. Really, no complaints. We were all pleased and satisfied when we left!

    (4)

  • Kanani E.

    mixed dom yummmmmm!

    (5)

  • Am C.

    I like this place and I'm so glad I found it! Lately I've been pretty lazy with dinner (can we say PB & J?) and realized I hadn't had sushi in a while. Sure, there's a Genki less than a mile away from my house, but I wanted to look at all my options. So there was also Ninja Sushi, Aloha Sushi, Hana Sushi, Kazoku Sushi.... nothing stood out to me until I saw Sushi Bay. So I clicked through all the pictures and decided to come here based on how good I thought the pictures looked. The pictures do not do this place justice. Oh, how delicious the spicy ahi is! Probably my favorite thing on the menu. It's really spicy, though, for those of you less accustomed to spicy things. Of all the things I had (and I've had a lot over the past few visits), the only thing I didn't really care for was the poke. It was like they made poke, put it on rice, and then poured 1/4 cup extra shoyu on top. Shoyu was soaking the bottom of my rice! I think it would have been good without the extra shoyu, though. Service is great. Super duper friendly. Never had a water or tea cup unfilled. No empty plates until we were ready to stop ordering. No complaints, but I'll have to visit a few more times before I give it a 5. BYOB

    (4)

  • kevin m.

    Okay my wife and I are sushi addicts at least once a week for our sushi fill heard about sushi bay kapolei on yelp said let give it a try they are on the deader side of the shopping mall so they were a little empty but the service was A+ with the owner coming by many times to ask how everything was and serve us water sushi was cheaper than genkis by a little but hey a little is good for me and they defs give larger portions once again yelp and its comments brought out a great new place to eat scratch genki and give it a try we will be back soon

    (5)

  • Kent K.

    I had previously visited this store under the previous owner and the new management is definitely an improvement. Their fish is fresh and portions generous. Although this is a Kaiten shop you are expected to order off the menu. Because of this everything is made to order: Fried items are hot and the gunkan nori is crisp! I really enjoyed their unagi, hamachi, neigi-torro, ika-karage, and spicy salmon.

    (4)

  • Foodsmurf F.

    The worst sushi I ever had.... They can't even make sushi rice.....rather go kuru kuru in pearl kai

    (1)

  • Matt C.

    This place was a real find. All the "Garlic Sauce" topped sushis were fabulous...touched slight by a torch as a finishing technique. The "Garlic Salmon" was amazing!

    (5)

  • Kay G.

    I really love this place!!! Since my first visit, sushi bay has always met all my expectations. I'm so glad to have found a great sushi place close to home. The service here is great- they constantly come around to ask if I need to order something or to ask of I would like more water/tea. The staff is so friendly and quick to bring your orders. The food is delicious and the serving sizes for their bowls are great! You get a lot for the price. This is definitely one of my new favorite spots to go to.

    (5)

  • Donna S.

    Love it! This place was recommended to me and I have been going there every week!! Love the workers! And the sushi chef always remembers us! I've been recommending this place to other people and feel sad bc now it's becoming super busy!!!! Must try if you love sushi! They are super generous in fish cuts

    (5)

  • Linda H.

    I will come back again. The owners and the waitress were so friendly and extending. I like that the husband is the sushi chef. His attention to detail was evident. He even wears a special mask like you would see in Japan that is worn for the purpose of hygiene. I like that they make almost everything to order because it is very fresh. Do not come here if you are in a rush or want a "grab and go" kind of place. Savor the sushi here. There is a feeling of gracious invitation that emanates from the wife. She and her husband make a great team. I like patronizing a local business that is not part of a chain. It is extremely clean. Please do treat yourself to this experience.

    (4)

  • S. C.

    Worth the drive from Kaneohe. If you haven't tried Sushi Bay yet, you should. Very large pieces of fish over small pieces of rice...EXCELLENT!!! The fish is FRESH!!! Try the salmon...YUM. Everything we ordered was GREAT! Ahi, salmon, hamachi, ika, chicken avacado, Mix Don, garlic ahi, ebi..everything, GREAT! Also, you should try the mochi. I think it's lightly fried and slightly sweetened. VERY NICE! We are usually big eaters, but man, the portions at this place had us stuffed in no time. Great service. Very friendly. Super attentive. We all thought it was well worth the price. We learned that Sushi Bay changed owners back in February 2013. Don't know what the place was like before then, but under new management, they're GREAT!

    (5)

  • D F.

    Mixed don is the way to go. Spicy salmon and ahi poke on top of rice. Filling meal and not too expensive.

    (3)

  • Amanda S.

    The only reason why I am giving this place 2 stars is because the good staff and cheap prices. The only thing that I really enjoyed was the 'ebi tempura' (considered ebi fry everywhere else). Spicy ahi maki was plain. There wasn't much on the belt when we came in at lunch hour on a sunday and it stayed pretty much empty the entire time. I really wanted to like this place and was excited for a new sushi joint in kapolei but i was extremely disappointed. I don't think I will be back. Sorry.

    (2)

  • Sony B.

    Read all the mixed reviews and wanted to check it out for myself. Got there around 4pm, we were the only ones there, the place was very clean & smelled clean. Almost, too clean, reminded me of walking into a hospital. Not much on the conveyor belt but grabbed one the most expensive plates there, darn it. Panko-crusted shrimp it looked like, it was okay, wish it was hot. Ordered the spicy ahi rolls, spicy salmon rolls, & salmon cream cheese rolls, they were just okay. I did like the baked mussels, I had two plates. I'm not a sushi expert and I hear with sushi, you get what you pay for. Felt like I overpaid a bit. If you really like sushi, pay more and go somewhere else. If you're on a budget, maybe don't go for sushi... The service was excellent though.

    (3)

  • Alyssa B.

    Checked this place out this past weekend for the first time. We got there pre dinner rush (~5pm, our movie let out at 430pm) and were seated with no problem. Servers came by almost instantly with ice water and our sushi order arrived at our table quickly! Chicken karaage was delicious, as were the nigiris and spicy bombs! Ask my coworkers (we work at a Japanese restaurant) -- I've been raving about this place all week. Definitely will make time to head out to Kapolei again sometime soon!

    (5)

  • Hugh M.

    Was very disappointed with the not so fresh sushi and small menu selection. I prefer going to Genki which is closer to Ewa Beach eventhough it's a bit pricier than Sushi bay.

    (2)

  • Miles M.

    We like it better now that the new owners serve fresh fish. We go for lunch and the prices are not too high. Everything tastes good and the staff are very attentive and courteous. We got the hamachi, udon, dragon and rainbow rolls and natto hand roll. Hamachi was huge and only $2.80 for huge slices. Overall taste and value are good and we will go again in three weeks.

    (4)

  • Amanda L.

    Great sushi, fast, and pretty cheap too! It's BYOB and the only sushi-go-round that offers a Beef Steak (sashimi style)

    (4)

  • Jordan D.

    better than my experiences with genki but not necessarily a place i'd get a craving for. food was decent, and so was the service. no complaints but nothing outstanding either.

    (2)

  • Romalyn E.

    Yay, a new sushi spot! Great food, not much on the belt...but was told by the worker that they were still trying to figure out what everyone would want. Not a big deal, as the stuffs we ordered came out pretty quick...besides I prefer not eating something that has been sitting out =P...Service was great, and their staff is very friendly with tons of smiles to give. =)

    (4)

  • Aaron P.

    Pretty good sushi and a great value. Family oriented, no beer or sake, but they said you can bring in your own. One of the better alternatives we found from the west side condo we were staying in. Will definitely return the next time we're in the area. Udon and some other kid friendly dishes if that is a priority. Very clean, although the bathrooms shared by the rest of the mall was another story.

    (5)

  • Rachel A.

    Just had lunch and this is a place not to be missed. Under new management and surely to become the next new sushi Hot Spot on the West Side. Lance Yamamoto knows his stuff and you will enjoy consistent quality sushi every time you dine. Better hurry as once this secret is out of the bag, the wait time will be long.

    (4)

  • Dee W.

    This is a great place for a quick sushi fix. The food is fresh, very affordable, the staff is super friendly and they provide excellent service, and it's good for dining in or takeout. I love that when I want to order another roll or item later, and they are right on it and bring it to me very quickly. They don't serve alcohol, but if you like a beer with your sushi, go next store to Longs or Safeway and you can bring it in. We go there mostly for takeout though; I can call it in, and it's ready for me in 10 minutes. Once, I was running late, and she even called me to let me know it was waiting for me! Overall, it's our go-to place for local sushi.

    (5)

  • Nancy S.

    Great selection of food. Clean. Love the conveyor belt selections. Veg tempura's good. Nice set up. Reasonable.

    (4)

  • Nicole O.

    Love it! Food here tastes great, except when I order stuff to go it takes 20-30 min.. Overall, service is very friendly and food tastes good.

    (4)

  • Ketura R.

    Stumbled upon this place by accident one day but I had already eaten lunch so didn't try it out then. A few days later, my friend and I decided to try it out. When we got there, it wasn't too busy. Just a few customers. Smaller then Genki and Kuru Kuru with majority of the seating being counter and a few booths on the side. I mistakenly told my friend that the sushi was on floating boats but no it was conveyer belt. Must've been reminiscing about Catch of the Day. From the window of the restaurant I noticed upon the wall that they have several of their dishes with the prices listed upon the wall. The prices aren't too bad... the cheaper plates start at $1.50. So as we walk in, you get the usual greeting whenever you walk into a Japanese restaurant in Hawaii. As soon as we get seated, our server brought us water and asked if we wanted green tea. Another server asked if we wanted to order anything off the menu. After we ordered, the server who got us our green tea asked if we had put in an order so I would say their service is really attentive. We were checked up on ever so often but not too much where we felt like they were rushing us. Now on to the food! I decided to be adventurous and get most of my sushi off the conveyer belt but I did order the Ahi Poke Donburi which I must say was a big mistake. Don't get me wrong, it was very delicious BUT it was a HUGE order of rice which was topped off with a lot of ahi poke. Let's just say I was so stuffed that I couldn't try out the rest of their sushi. My friend ordered some items which I tried like the Salmon Skin which was good and the Spicy Bomb which I like the spicy ahi but it was on top of inari (cone sushi) which I don't really care for cause I find it too sweet for my taste buds. I did have room for dessert so we ordered a couple of Bubbies Mochi Ice Cream which they sell 2 for $2.80. Our bill topped off at about $30 for the both of us, which isn't too bad since my donburi was $7.99 and my friend's spicy udon (which was also a big order) was $6.99

    (3)

  • R K.

    I must agree with the other reviews... Sushi Bay is quite good. The Ika Karaage is great fried mochiko style. The prices are reasonable and service was excellent. I was surprised to find several items I enjoy under the $1.50 plate menu. My son enjoyed the keiki bowl and fried ebi.

    (5)

  • jesse g.

    wasn't expecting much from this place since it was new and looked like another genki sushi in the corner of a shopping center. boy was i wrong. the food was suprisingly good. the sushi was served in generous portions, as in there's an inch of fish hanging off both ends of the rice on your hamachi roll, and not only that, the fish tastes very fresh. the staff is very friendly, espescially the korean owners. they greet you like you were family. parking is great being that it's in a shopping center. definitely better than another genki's and definitely going back.

    (4)

  • Kristian G.

    I thought this was a fairly good sushi spot. It reminded me a lot of a genki sushi though. I really like the shrimp&green bean tempura. They had really good customer service, which is always nice. They kept making sure that my friends and I were doing alright and enjoying our meals. Along with that, they made sure they kept our water filled. One thing I wish they had was mochi ice cream or some type of dessert. When I asked the waitress she said they only had a yogurt which kind threw me off lol but other than that i'll most likely eat here again.

    (3)

  • Brandi U.

    Sushi Bay is very reasonable for the quality and service. Sushi Bay Has a fresher quality than Genki in Kapolei, but not as authentic as Kazoku. However, for the price you can't go wrong. The kabocha was delicious. (Almost as good as KuruKuru.) The chicken is tasty. Spicy ahi is spicy ;) spicy salmon is very delicious, I highly recommend it. Overall, a good sushi kiten experience.

    (4)

  • Rachel L.

    Was pulling into a parking spot in front of Genki and then I suddenly remembered seeing Sushi Bay... I pulled out of the parking spot so fast I scared myself. Lol. When I was walking up to Sushi Bay I was suddenly scared. There was only one table in there and in the front window is a sign that reads..".we have well being food ". I walked in the front door and for some reason it smelled like a pet store. Oh no. No. No. Gulping my fear I took a seat at the counter. The servers were friendly and accommodating and put me at ease. I ordered spicy ahi and spicy hamachi and pulled a fried ebi and veg tempura off the belt. It was cold but yummy. Super good. The spicy ahi was awesome and super spicy. The spicy hamachi was more creamy but had some serious spice. I like that the chunks of ahi and hamachi are big and don't look like hamburger meat. They have Bubbie's mochi ice cream-my fav. And it was seriously yummy! I had the strawberry and then the chocolate coffee. I must now say bye bye Genki... I've found my new favorite. Your nose gets use to the smell. Almost.

    (4)

  • Kay Z.

    First of all the service was great. Servers constantly went around to take orders and fill your drinks. My fiance had the spicy ahi don ($7.99). The bowl was a good size to fill you up. The flavor of the fish was good. It actually had a little kick to it unlike Genki's spicy ahi which to me is a little on the bland side. It was soft and fresh. I had the chicken karaage which had a dipping sauce. It was hot, crispy, and tasty. The pumpkin kabocha was also good. Unlike other sushi joints these dishes came with dipping sauces, which I liked. Dynamite and baked mussels was also tasty. Will definitely return to this place.

    (5)

  • Cheryl C.

    We decided to try this place out since we live in the area and it was new. I ordered take out for me and 2 others. We got: 2 orders of spicy tuna maki, 2 orders of the dragon maki, a dynamite, and salmon and cream cheese. About $22 for all. Since my order was take out, the rolls didn't look aesthetically pleasing, but they didn't fall apart as we picked them up with our chopsticks so we didn't care how they looked. Good place for a cheap, quick fix for sushi.

    (3)

  • gabriel d.

    This is my new favorite sushi spot, its BYOB! And has great sushi, unbelievably huge mix (spicy/shoyu poke) bowls, bigger than kuru kuru!. Service was also excellent everytime that I have gone there. Definately worth trying. I'll be back

    (5)

  • tanisha l.

    I only rate high cause there MOCHI ice cream is BUBBIES and they have like the best AHI POKE, it doesn't have that fishy taste which I hate. Other then that good and not that busy!

    (4)

  • Adrian A.

    Good sushi for a great price and it's in Kapolei!! Wait is long but worth it. Dynamite roll and mini spicy tuna don are my go to favs

    (4)

  • Nicole F.

    my third time here and this is the first time were I had to wait a long time for a table and food. maybe I was super hungry which made it seem like forever but the host said it would be a 30 minute wait for our seats when we waited 45 minutes at least (yes I used a timer). as for the food I always order the shrimp tempura maki (I love it!!!) and mini spicy don (mini is actually a large portion in my eyes). this time I also ordered the garlic ahi which was ok and the unagi roll which also was ok..nothing special. the prices are decent but always expect a wait time for seating.

    (4)

  • Jewel Ann C.

    This was my first time here on a friday night.heard alot about this place from friends & family so me & my family finally decided to take a long drive down to kapolei.when we put our names on the waiting list they say "about an hour wait".we waited almost 2 hours outside.we almost decided to just do a take out & get out of there but we didnt. We finally got called & got a booth.First thing I noticed was the portion on the silces of ahi & salmon was SUPER huge compared to genki & kuru kuru.the prices was alittle better too.i like to order my food because i like mines fresh & hot.you never know how long those foods were on the belt.would definetly come back here again when ww fill up our gas though lol. I just wish & hope they make more locations more town side & a much bigger space so when they get busy the wait isnt so long.

    (5)

  • Chevelle H.

    They're out of the chicken. AGAIN!!! Just about 9/10 times my boyfriend and I come here, they're out of the chicken. It's ridiculous. We ordered it around 1-1:30, they took our order over the phone, took our name and number, and only told us when we got there that they didn't have the chicken. Isn't that why you take the number down?! That's the only thing my boyfriend eats from there cause he doesn't like fish, and they're just about always out. Gonna give sushi bay a break for now. A Hui Hou,

    (1)

  • Mel V.

    Honestly the only sushi place I'll eat on this side of the island to me it's cheaper and tastes better than genki... (sorry genki) ever since this place open I become a regular. Service is excellent and prices are great! Waters and teas never go empty and you don't have to wait to long fir a table or to order your food if it's not on the belt. The ratio between fish to rice let me tell you there's more fish then rice lol soon eat up! I always get the spicy tuna and dynamite roll it's so good! Definitely my go to sushi place!

    (5)

  • William W.

    I understand they're super busy but when the front of the house staff just start calling names just to cross off the list makes no sense. What if the customers decided to take a walk to another store and didn't know their name was crossed our? UNCOOL! Major flaw!!!

    (1)

  • Brittany S.

    Literally 3 different things on the conveyer belt the entire time. The food is not impressive by any means. I'm currently writing this review in sushi bay because it's taken over 10 minutes to get one roll. The place is awful and not worth the hour wait. I'll be going to Genki from now on.

    (1)

  • Ariana M.

    OMG! This place is bomb!! Spending the day in Kapolei for a Yelp event, my friends and I were trying to figure out what to do for lunch. We rarely come on this side, so we wanted to make it worth it. So after some debate, we decided to check out Sushi Bay. Sushi Bay is located in the Kapolei Shopping Center. They have lots of parking. This place is similar to Genki or Kuru Kuru. They have a variety of sushi going around a conveyor belt on different color plates. Each color on the plates represent the price. What makes Sushi Bay better then Genki and Kuru Kuru? The portions!! Oh my goodness! Each nigiri had thick slices of fish on top! And the poke bowls are towered with poke! NOMZ! The price is reasonable for the amount that comes on your plate.

    (4)

  • Roxanne Lynn T.

    This is the 2nd time I've made a visit to Sushi Bay. I'm a townie girl so I rarely come on this side unless I'm visiting friends who lives in this area. We were there last month on a Saturday and it was crazy busy. But we figured we'd wait it out a little and see how long the wait would be since we weren't really given a rough estimate of when we'd be seated. Half an hour later, we checked there was still about 8 groups in front of us and the four of us decided maybe we should just take out our food and eat it at our friend's house who we were visiting that day. As we went inside the line was long and congesting the front entrance as people dining in were trying to pay as well as the people who wanted to order take out. It took us 15 minutes to place our order and another 30 minutes to get our order. So we were there over an hour. They should consider changing the way that they have customers pay just to lessen the people traffic in front by the door where the cashier is. Maybe it would be better to have the customers pay the servers rather than go up themselves. I just see that there could be room for improvement there. The food though, surely doesn't disappoint. Although we waited long, at least we were fully satisfied with our orders. I ordered the mini spicy tuna donbori and that was a good portion for me. It was like $5 and well worth the cost. Their variety of donbori that they offer are worth the money as they give a huge portion and thick slices of fresh poke. Their portions are generous here from what I remembered from my first visit here and the quality of food is fresh. Hence the wait, if I ever come to Sushi Bay again, I'd probably make a take out order phone call way in advance to avoid the crowd this place attracts. My experience here is like the Kuru Kuru in Pearl Kai. Competitive in their own right. Still would choose any one of those over Genki Sushi any day.

    (3)

  • Rachel I.

    Thanks to my allergist, I am no longer allergic to shellfish! So now I can finally try everything on the menu, no longer just fish. This calls for a yelp review update!!! Yes, the wait is still insane. Came on a holiday at 11:45am & wasn't seated until 12:50pm but it was TOTALLY worth it...and sometimes I forget that. I have been getting takeout for the last several times I've been here but I decided to commit to dine-in because their hot tea is amazing & like I said, it was a holiday so I had time to wait, wait & wait. The service is superb! All the waitstaff, cashiers & sushi chefs are friendly despite them never having "down time", I mean seriously, there is ALWAYS a line! Water & hot tea are filled promptly and orders are made fast, fresh & oh-so-delicious. This time I ordered a Mini Mix Don, Dragon Roll, Rainbow Roll, Salmon Cream Cheese Roll, Baked Mussels and 2 orders of Hamachi! They were all amazing as always but especially the Dynamite Roll which has perfectly crispy Shrimp Fry in the middle topped with Spicy Ahi on top (see photos below). The Baked Mussels seemed hot at first but don't let it fool you, it's just the shell, the mussel itself is the perfect temperature so go on & slurp the whole thing into your mouth! And don't even get me started on the portion size of those Hamachi sashimi, you have to see it to believe it! So you might be waiting in line as you read this review, and let me tell you, it'll totally be worth it! Not only is it the best bang for the buck but it is a LOCALLY OWNED business with wonderful workers & food. Enjoy(:

    (5)

  • Layne K.

    They started off with a very bad beginning for me, i was greeted by a very rude bright red lipped girl where every question i asked was answered with a pause, a look that clearly said are you stupid, and a sigh. Im sitting in front of 8 open seats all cleaned off with no setting at all and 3 people walking around. Im not sure if they're just not trained or if they just don't want people to sit down just yet, but its been 10 minutes where there were 4 open seats and no settings. As we continue to wait i watch the employees move and deliver food, the sink in the front virtually unused. Aside from those issues, our server brandon was super fast when asked for something and very helpful. Although its only 6:20pm and they're out of spocy salmon, they have an amazing anlunt of selection. The food was super good, i ordered alot of food and i even ended up taking alot home. The MALE, servers were very attentive and very good at their jobs. Checking if i needed water, explaining to me certain foods and keeping a conversation well. Now the service after my meal: a very short, ignored 3 minutes. I went to the cashier and my friend ended up catching the bill, the whole time though the conversation the two girls in the front were having was way more important then my friend and I. I said "excuse me 2 times while they were quiet, no response, no look nothing. They started talking again and so i just said "EXCUSE ME, can you give me a take out bag?" I was irritated, again getting no response just and unopened bag shoved in my direction. The bright red lipstick girl and the short asian girl talking about going home early and calling up someone after work had such an important conversation of how they are better and faster workers ignoring and forgetting that we're there PAYING for out services from them. So here's what i thought was the breakdown of the service and experience there. Before the meal/wait: 1 star--for rude cashier and watching as no one wpuld set up a setting for the two parties they could have seated. The bright red lip sticked girls constant scowl, irritated mannerisms and general actions that i observed and experienced ruined it for me and tempted me to leave. Service/Dining: 5 stars--The male server; brandon and the guy with the ponytail, were excellant. They brought tea and water promptly and when asked certain questions they answered politely and generally had a good mood. After the meal: 2stars-- Honestly the ponytailed male server brought me my check and take out stuff so quickly i was shocked because i knew they were busy. I did see that asian girl mentioned earlier with him talking as he got my stuff though. They would've had all 5 stars if the girls were more polite and actually seemed like they wanted to be there, pretending or not.

    (3)

  • Joshua J.

    My wife and I finally tried sushi bay. We've been discouraged routinely because there's always a long wait. So this time we wanted to see what all the hulpa was any so we waited the hour for seats. Long story short, it was worth the wait. The portions were big and the food was great. Other sushi conveir belt restaurants usually have the same salmon/ahi going around, but this place actually had their big rolls (dragon roll/dynamite roll, etc) going around and dune other interesting dishes that were all delicious. We will be back.

    (5)

  • Desiree S.

    Service: For such a busy sushi joint they're service is still great! I was helped by some guy who looked a lot like Steve Aoki who's name was Nate & a girl named Chanel. They truly seem like hard workers because as busy as it gets there they never missed a chance on checking on my boyfriend and I. Always refilling our waters when possible & taking our orders when we wanted more food. It's hard to find servers who will still keep their composure when it gets busy like how sushi bay does. What's amazing too is the sushi chefs ask if you need anything too. Making sure your order is received and correct! Really awesome :) Price: VERY REASONABLE. I can't make that clear enough. For the amount of food they give I'm surprised it's not more expensive. I hope they keep this up because this is another reason I keep coming back. I absolutely love how they keep it very reasonable. Food: oh so fresh... They're food is just yums! I absolutely love sushi & this is my go to spot for every sushi craving I have. Portions are just right & nothing less. Made to order is what we usually do defeating the purpose of the conveyor belt but for my sensitive stomach we make sure to order instead of taking from the sushi belt (sorry for that) it's just very high quality to me. I love it! Overall, this place may get busy but your patience for it would be all worth it! I suggest if you don't want to wait but still be able to taste their delicious food they offer take out so take advantage of that, even if they're busy they take the time to make take out orders. I hope if the future they decide to expand but if I could give them more than 5 stars I would. They're doing something right, I highly suggest everyone to try this place.

    (5)

  • R O.

    Food is delicious

    (4)

  • Kalei K.

    Waited for over an hour for our seats only to be met by attitude from our server, incorrect order taken by said server and substandard food. Nori is damp not crisp, rice falls apart (obviously not cooked properly) and a staff that seems more concerned with what's going on after work than the customers before them. To the staff of Sushi Bay in Kapolei, if you no like your job, just quit. Do all of us the favor and leave. I'm sure your owners will love you for it too.

    (1)

  • Byron S.

    The portion size of the fish was a surprise. Will definitely be back to dine in the next time. Although it's a little of a drive away, it's byob

    (5)

  • Charimhel R.

    I love it here, because the sushi portions are worth the money. But recently I've been having some bad experience with how the fish is cut. For example, I would bite into a garlic hamachi and the texture of the fish would be unpleasant It would be hard to bite, chewy, and I either eat around the chewy part or swallow it whole. Since they make their cuts fairly big, I usually bite around the parts that are chewy and hard to bite. This has happened to me about four times already with their salmon, hamachi, and ahi.

    (4)

  • Jerrae R.

    Sushi Bay, where the fish slices are so huge you have to left an edge to see if the rice is underneath! LOVE IT! Sushi Bay does NOT skimp on their servings of fish or toppings. I truly believe they have the best spicy ahi. The ahi won ton is one of my favorites. But a must order is their salmon skin, Oh-em-geezous! I thoroughly enjoy the salmon skin and dipping them in unagi sauce and for a buck fifty, I'll get two please! Strange that my usual favorites are all on the $1.50 plates. Salmon skin, tempura mushrooms, shishamo. Their Ika kaarage is awesome. I'm an ebi lover, but everything I've tried is so awesome. Hamachi kama, mmm mmm! Would have given it 5 stars, but because this place is so good, the wait tends to get very long. Wait for busy times (not sure when it isn't busy, been there many times at different times, throughout the week and it's always busy) can be upwards of 45 minutes to an hour. Shortest wait I had was 20 minutes. Trust me when I say this...wait, it is very worth it! You'll thank me!

    (4)

  • Tyler C.

    Still a great place for your hard earned $$$. But lately the sushi roll cuts are in fourths!! I've learned from my dad to cut the food into bite size pieces (1 x 1 1/3"). And fourths are not bite size. Unless you want your mouth full with one piece, better to ask them to cut smaller. Hope they read this as I wouldn't want to say which person kept cutting this way. Thank you very much!

    (3)

  • Christine S.

    Idk what it is, maybe it's the extremely long wait. On a good day, you wait a good 15-20 minutes, on a bad day the longest you have to wait is an hour. I understand that this place is so popular and very limited seating, just wish that maybe they could somehow expand their restaurant? I know I make it sound so simple, but it is something they should consider. There wasn't much of a sushi selection that was placed on the belt, instead you would have to order it. Besides the fact that the staff here are nice and I find the guys who prepare the sushi to be very efficient, the taste in the sushi have somehow drastically changed from the first time they opened. Maybe because we went later on in the day, the fish wasn't as fresh. Other then that, I would rather have sushi bay over genki sushi.

    (3)

  • Linda S.

    Just ordered a agemochi udon to go for lunch along with my co-workers lunches. For $7.99 what I got was a rip off. A small Styrofoam container that was only half full of udon (think miso soup size), another separate container for the soup and 4 small pieces of mochi. I'm not sure if I got the wrong order or if it really comes with that little bit of udon. I usually order the regular don and they are a good value, just figured the udon would be the same size. I guess not.

    (1)

  • Kiichi R.

    Since coming under new ownership, in short, Sushi Bay has surpassed it's previous brother, Kuru Kuru, and is definitely the spot to hit up on the Leeward side. I would love to dine in, but truth is, the place is just so crowded ALL DAY that it's more convenient to place a phone order. They've improved their order system to allow for better accuracy and faster check-out times. Definitely a fan now!

    (4)

  • Monica L.

    Came here today! Waited for about 45minutes to 1 hour. But we walked around the shopping center first. We got seated and helped quickly, they make sure we have water and tea and that we have ordered if we wanted. LOVE IT! It was boyfriends first time there and he was pretty impressed. Yay :)

    (5)

  • Tammy Le P.

    I just wrote a review for this place a few days ago, but I thought I would share my experience I had today too. :) I came here today with one of my girlfriends and it was super busy! I have never seen it, so busy especially during a week day. Is everyone off today or what?! Haha! Anyways, I got there at 10:50 and we sat down around 11:20 which is a pretty typical wait time for Sushi Bay! Although there was so many people and so many orders that needed to be made I felt like my experience was amazing thanks to Lance! I've said it before, but Lance is so great! He took his time to say "hi" and asked me how I was doing even though he was slammed with so many orders. He took my order before the waitress got there despite the line of orders he had waiting for him. It was so nice of him! Thank you and thank you for remembering my name too! :) For lunch today I ordered a mini spicy tuna don, tobiko nigiri, and hamachi sashimi! It was absolutely delicious!!! My friend got a California maki, ebi maki, and kabocha which you already know is delicious! Thank you Lance! See you guys very soon!

    (5)

  • Tiffany H.

    Yup. This is definitely my favorite conveyer belt sushi restaurant ever! I've been here a bunch of times, and the food is always 5-star worthy. The typical wait time is about 30 minutes, but trust me when I say that it's worth it. If you don't feel like waiting, you can always opt for to-go. No matter what you do, the food is MOUTH WATERING. I met my friend here yesterday for lunch. It was crazy busy just 20 minutes after opening. That's definitely a sign of a good restaurant! We waited about 30 mins for seats which we didn't mind at all. I ordered an Ebi Tempura Roll, Kabocha Tempura, and a California Roll. Since I'm pregnant, I couldn't indulge in the Spicy Ahi Don...which was quite depressing hahah. My friend was perfectly fine with torturing me by ordering one, though. No biggie. :P *The Kabocha tempura is soooo good I can't even describe. Just try it. As always, the service was great & food was even better. The portions are seriously huge. It puts competitors (not gonna name names) to shame. I always leave here feeling more than satisfied (aka I kind of hate myself for eating so much but it was totally worth it). The only junk thing is that when you're ready to pay, you have to wait in the long line of people who are there to place takeout orders as well. It takes a while, but it's a small price to pay for delicious food! Best believe the first thing I eat after I give birth is gonna be a Spicy Don from here ;D

    (5)

  • Danny S.

    I have to comment on their food handling safety. While sitting at the counter, I noticed that the sushi chefs were both making the sushi and touching various cabinets and grabbing things under the counter. That's a big no-no. You have to organize your working space so that everything you need is available in front of you. Also division of labor helps to keep hands on the sushi while other hands are doing other functions so there isn't any crossover.

    (1)

  • Alec F.

    Ah, the fabled Sushi Bay. I've been hearing about this place for quite some time and after several attempts to put our names down and wait out the wait, my sushi bae and I finally were patient enough to try it out. That's the real kicker about this place - the wait. I think I came on three separate occasions and wait was just a bit too long for our hungry stomachs every time. My boyfriend and I ended up waiting about a half hour before getting a table for just the two of us on a random Tuesday afternoon. The inside is fairly small and there's only a few tables and then bar/sushi belt seating after that. But if you have the time and don't mind the wait, it's one of the best sushi-go-round-style places out there. Like your typical sushi belt place, you can order off the menu or grab whatever passes you by on the belt. The prices were about the same as others I've been to, but the difference is the bang for the buck - the fish on the sashimi are HUUUUGE. I'm talking "you gotta almost really look for the rice underneath to make sure it's there" huge. The rolls are pretty big as well, and after only a few plates, we were getting stuffed. I'm not exactly a sushi expert, but I thought everything tasted pretty fresh and appetizing. The waiters all seemed to work together, which was nice for us as we didn't have to wait to get refills on water or place more orders. I'd come back again for sure, but maybe order take out so I can skip that wait. If you're a sushi fanatic (or on the hunt for that Sushi Sensei badge) I'd check this place out!

    (4)

  • Kat T.

    Finally came back and finally better and faster service. Even for pick up! I love the food and so does everyone else. It's always long wait unless you go early.. Early.. This time I ordered and tried something new. Was ahi tuna with ponzu sauce. Ok yeah it's only the sauce that is new to me but it was delish!! I asked for extra sauce. The salmon skin is always so good! I can't wait to go back!!

    (4)

  • Elizabeth A.

    A long awaited review..lol (took awhile to decide to download the app) but... Sushi Bay is our go to family dinner (when its in the eating budget haha). We have been devoted and loyal to this place because the great people,great food,great price, and great service that we grew to love. We always been taken care of by this place We look at a Common Con with positive mindset; Long wait- we get to look around tons of shop we have fun talking to people too Service- we take account 30 ppl waiting to be seated and think it is a lot of stress so we just have small chat make them feel appreciated. Overall We are are so thankful he has brought similar style of kuru kuru to the Kapolei area and made it convenient for the westside.

    (5)

  • Jennifer d.

    When compared to Genki sushi type places, Sushi Bay excels. Their service is great, and the staff are very efficient. They turn around tables pretty quickly. It seems to always be busy there. The pieces of fish are large in comparison to the rice. Awesome place to fill your belly on a budget.

    (4)

  • Shandis C.

    If I am ever in the near vicinity of Kapolei, I try to make it to Sushi Bay. Similar to Genki and Kuru Kuru, I actually think that Sushi Bay is the best of all three. I still can't get over how HUGE the pieces of fish are at this "conveyor belt" sushi joint. The quality of fish is not too bad, considering the price point, and the pieces are extremely generous. The fried menu items are also very good, and made to order (which can mean waiting a while before receiving it). Because of the generous portions and extremely reasonable prices, you can expect a pretty long wait time to get a seat. But isn't that a good sign, that so many people want to eat here? I don't suggest going with a large group, it will most likely be difficult to get a table. I once went by myself, and though there was a huge wait line, because I only needed one seat, I got seated right away. if you do not want to wait, you can call in a take out order ahead of time. If you are near Kapolei, this is one sushi joint you should definitely check out!

    (4)

  • Miss M.

    Came in the morning to a short wait. Usually have to wait 30-1 hour because it's much smaller. But their portions are always big and soo worth the wait. Takeout is good too! Would be perfect if it was bigger, until then... I'll enjoy my mini-don

    (5)

  • Divina R.

    Wait time is ridiculous...like no joke. Sushi price are pretty good for the size of the actual sushi. Service is pretty fast.

    (3)

  • Vilma U.

    After eating halfway.... I found a small dead roach in the rice. This is really sad because I like sushi bay but...

    (1)

  • Gary N.

    Wow! What an epic meal! It's kaiten (conveyer belt) style sushi, but with enormous portions! Don't let the pictures fool you like it did me! Even if you have a big appetite, I recommend ordering just a few plates at a time rather than a whole bunch like I did. Tonight I ordered the Mixed Don, Hamachi, Natto hand roll (slimy, yet satisfying), tamago, shime saba, and tried some of my sister's mushroom tempura. The Mixed Don is huge! I estimate about a pound of fish with at least least 3 cups of sushi rice! I don't know how it's priced so low at $9.50, but I am very happy that it is! The Hamachi also featured huge pieces. Sushi Bay dwarfs it's competitors portions while charging about the same. My guess is that the fish cuts are about twice as large as most other kaiten sushi places on Oahu. The wait time was about 30 minutes when we arrived at 730 pm. It was definitely worth the wait as I was so happy with what I got. What normally made me a little full at other places had me bursting at the seams here! Service was really fast and friendly. All of the employees that I interacted with were really nice and helpful. The restaurant could use a little mopping, but it was totally understandable that the floors were a little dirty. So many customers kept coming and going. Parking is plentiful during peak times which surprised me. Normally parking would be hard to find, but not here. Sushi Bay is located in Kapolei Shopping Center and shares the parking lot with all of the other businesses there. This is now my favorite place to get conveyor belt sushi. I love the low prices and large portions. I hope they never change and continue having awesome cheap food! If you're in Kapolei and love sushi, you must stop by!

    (5)

  • Joseph E.

    Best kaiten sushi on the Island! Better value than Kuru Kuru, Genki, and Hana in Hawaii Kai. Some may wank about the wait but we've not had anything longer than 30 minutes yet. The fish seems fresher here than the other kaiten joints and definitely larger slices. My family usually only eats raw fish dishes here but my daughter sometimes likes to order the karaage and it's a winner. My family of 4 (mom, dad, 7yo, 8yo) are all voracious sushi monsters and we were able to stuff ourselves silly (26 plates & 5 miso soups) for $75. Thankfully we don't live in Kapolei because Sushi Bay would need to file a restraining order against us! Minus .5 star for the rice needing a bit more rice vinegar and .5 star for the belt rarely staying stocked forcing us to have to order from the wait staff. Not a huge deal but defeats the purpose of the conveyor belt. Feed me! Feed me! More food!

    (4)

  • Tiani T.

    I normally just do take out for a don if I'm in the mood for their spicy ahi, only cus I live in kapolei though. I wouldn't drive outta my way and wait forever to eat here. Always long ass wait. Shitty service and rude workers. Mediocre sushi and food. Another hyped up place in Hawaii and overrated imo.

    (3)

  • Jenny G.

    I've never understood why Sushi Bay was praised so much until I actually tried it. While most aspects of Sushi Bay is similar to Genki Sushi or Kuru Kuru Sushi, it's the slight differences that really made me love it. They have items that other places don't offer and their portions are GREAT. Two long "slabs" of salmon on the garlic salmon is great, especially if you're expecting a little mini slice. Ordered a spicy ahi don ($9.50) + a tuna mayo temaki ($1.50) and I knew I was set. The temaki had a generous helping of tuna and mayo!!!! Like I had tuna from the top all the way to the bottom of the hand roll. I was expecting them to cheap out toward the middle but nope! I'm happy about that. The spicy ahi don was yummy and filling. A generous helping of spicy ahi and warm sushi rice, topped with lots of chopped green onions is my favvvv. I like that at Sushi Bay, you can actually feel a little bit a spice; not too much, but enough to acknowledge it! The employees were all so attentive and sweet! And I noticed that there are a lot of people working at once so we were never neglected.

    (5)

  • Lisa P.

    LOVE IT HERE. Obviously, wait time is long, but you should know this before heading there. The salmon is always good quality. The scallop mayo is delicious! We always get great service & the portions are big! I do wish they had another method of paying. You have to stand in line. I wish they could just take it to the register for you.

    (4)

  • Vicky L.

    This place has the best sushi ever! The portions aware big, reasonable priced & delicious. I'm in love with the ahi poke don with unagi sauce ^_^! I came in around 4 with just my boyfriend & we only had to wait around 15 minutes. The only downfall was that there wasn't much sushi going around, we had to order most of our meal. However, the sushi picked up closer to dinner time. Anyways, I was happy with the food & service and would definitely come back again.

    (5)

  • Blair T.

    I may be petite, but this girl can eat! I absolutely love their huge portions and great fish quality. Even their fried menu items are delicious! Just remember that you can always place a fresh order if you feel that a dish has been sitting out on the conveyor belt for too long. The nice thing is that although their prices are low, they do not skimp out on the quality and the quantity. YES! My absolute favorites are the garlic salmon and garlic tuna. They are topped with this delicious garlic mayo then torched to a nice sear. I can never find something like this in Vegas so I usually get my fill on this as much as possible. My only complant is that the garlic salmon is excessively topped with long strips of raw onion, which I feel isn't really necessary. Another great menu item is the mix don, which is a large bowl of salmon and tuna sashimi along with poke and spicy tuna over rice. I'd like to try their ama ebi (sweet shrimp) next time. Only one of the menu items that I've tried so far didn't sit well with me. I tried the garlic hamachi because I thought it would be amazing like the other garlic varieties. I was proven wrong. It was okay, but I truly feel that hamachi shouldn't be messed with as it is a delicate fish to begin with. The garlic really overpowers the delicious hamachi flavor. FYI: The tea is complimentary. It is especially nice to wash down the fishy flavor with some tea! They do have desserts, although it may not be on the menu, so make sure to ask what they have available!

    (5)

  • Jonathan K.

    Went here 4x on my most recent trip to the island. When you think of a happening sushi joint you don't think the one in a strip mall will be at the top of the list. This place doesn't disappoint! The only downside is it is extremely busy, all the time. Ordering ahead is the way to go. I got the Spicy Tuna Don the first time visit. It was excellent and $9. It is extremely filling. No need to order anything else!! The remaining three visits I got the Mix Don. This selection was amazing and this is what I got for the remaining two trips here in a weeks span - and $9!!! The fish was extremely fresh and they don't hold back on loading up your bowl. I will be back in October!!

    (5)

  • Donna Lyn B.

    When Sushi Bay first opened it was "meh." I remember the menu just wasn't comparable to Genki's and Kuru Kuru's. I think the only thing that seemed good was the Kim Chee sushi. Now under new management with the owners of Kuru Kuru, the menu has improved and expanded to include the "don" bowls and combo meals. My fave is the teri chicken mayo sushi and the spicy ebi. Lately, the Mix Don bowl seems to be popular and I finally tried one. It's just a plethora of raw fish sashimi and spicy ahi goodness atop sushi rice. It is a meal on it's own since the serving size is big, like mountainous above the rim of the bowl. The fish is fresh and sliced thick. The spicy ahi is creamy. I'm craving a bowl now! I usually go to Sushi Bay for lunch when the line is not that long. My friends said there's a longer wait for dinner and on. Sunday night when we went I waited for an hour and other friends who went posted on Facebook that they were on a 2-hour wait list and they actually waited. Still it's worth the wait because it the real deal when it comes to fresh and generously sized sushi at sushi conveyor belt establishments on Oahu.

    (5)

  • Priscilla V.

    Nice staff, very clean environment. Well worth the price! You will get stuffed really fast. They don't make it, til you order it. :) All entrees were hot and yummy.

    (5)

  • Riana S.

    First things first, you will wait. I think we waited an hour and we didn't mind cause my boyfriend and I talk a lot anyway. When you first walk in, it's very clean and lit well. I started to notice the menu, which looked very similar to Kuru Kuru's. After looking at everything on the menu and on the conveyor belt, I realized that it was the same items. I noticed the owner, who I've seen working at Kuru Kuru, was working. I love seeing owners work their own establishments. Him handing me my bowl is just the onion on my ahi poke. The servers kept checking on us, making sure we had water. I think that particular night it was overstaffed. I had four different servers check up on me within the span of 5 minutes. I'm okay! I just want to stuff my face that's all. Everything inside looks new and I think the best part was that I walked out with no smell. Usually when I walk out of Kuru Kuru, strangers know I went there cause I spell like karaage chicken. I'm hoping Sushi Bay will expand on the menu and change it up.

    (4)

  • Hele Y.

    Best value for your money, huge portions, fresh fish, fresh crisp nori. Only drawback is long wait, usually 45 min+ but worth it. Don't go hungry you will have to wait for sure, but the reason is because it's the bomb

    (5)

  • April A.

    We went to Sushi Bay for lunch today and it was as delicious as I remember. (Last visit was 9 months ago). Their portions and prices are better than Genki. My dad had a spicy ahi bowl ($9) and we ordered off the menu: ika karage, veggie tempura (have to ask for the tempura sauce), Cali roll, garlic salmon roll, spam roll, baked mussels, spicy tempura (def get this one!) it was all freshly made and hot if it was a cooked item. I also loved their pickled ginger, so good! Can't wait to go back again!

    (5)

  • Jeanette S.

    I have eaten here several times, each at different times during the day. Be prepared to wait at least 45min before being seated. There's a sign in sheet at the door all with times they sign in. I don't think the sign in is being checked as often as it should because there are seats open and no names are being called for seating. Food portions are pretty generous, so you do get more for your money. As far as taste goes it is similar to what you would get at genki sushi. Often times because is the wait you'll probably be hungry so the big portions might be beneficial in satisfying your hunger. I recommend the mini mixed don, great way get your ahi / spicy salmon fix without breaking the bank. Garlic hamachi is a pretty thick slice of fish. And their tempura mushroom just hits the spot. The restaurant is quite small so seating can be cramped at times. It always seems as if they are short staffed. when ordering food also be prepared to wait, as it might take a while to get your order-- that's also hoping that they place your order or even get it to the right person. I've had to place an order for miso soup three times because they forgot the first two times. My husband ordered a chicken bowl, when it was ready, the waiter went to each party asking if they ordered a chicken bowl.

    (3)

  • Denalee C.

    Kapolei is like a neighbor island-it's far, I rarely go there and I need Yelp to locate great restaurants. Thanks to Yelp, I found this great restaurant! When we got there after 6pm on a Saturday there were a ton of people waiting. Fortunately because we only had two people in our party, we got a spot at the bar right away. The first thing I noticed was the menu wasn't as vast as other conveyor belt sushi restaurants. However...what I did notice was the generous portions. The maguro and sake fish on the nigiri was so large it hung off the side of the plate. No joke. The kabocha tempura came with four pieces and was $1.50. Items on the menu included ahi don bowls. For about $9 they give you a fairly large bowl filled with rice and two ice cream scoops of fish. The masago nigiri was piled so high, I couldn't fit it in my mouth! I enjoyed every single dish: maguro nigiri, sake nigiri, masago nigiri, tamago nigiri, spicy ahi and salmon bowl, raw ebi nigiri, cold soba, and ikura nigiri. In the bar seats we occupied, we had a great view of the sushi chefs working overtime to push out the constant orders. I found it to be wildly entertaining! Not only was the value obvious, but the fish was delicious and fresh. I might drive out to Kapolei again to enjoy this sushi conveyer belt restaurant.

    (5)

  • Lowana L.

    So I've been here on two separate occasions. My first visit was at dinner time around 7:00 p.m. and the second was yesterday for lunch at 12:45 p.m. both times I came there was no wait, which I loved! Usually if you eat at conveyor belt sushi, wait times can go as long as 45 minutes to an hour! Craziness! Anyway, I really enjoy it here because portions are huge! You definitely get what you pay for. On both occasions, I ordered garlic salmon, fresh salmon, onion salmon, and a chawanmushi the food tasted exactly the same! Which really means a lot, because consistency is very important! I've also tried there kobocha tempura, so delicious! Thinly sliced, deep fried pieces of awesomeness! It was nice too because when the two servers were busy and I wanted to order a salmon cream cheese, the nice man behind (who I believe is the owner, could be wrong xD) asked if I wanted anything, so I told him just that and he made it for me and asked if I wanted avocado in it. YES PLEASE! :) This place is a winner in my book. I've never been to this place before the new management, but I've read some interesting reviews prior to them. If you're in the area, check it out! The service and food are great! You won't be disappointed! I will be back!

    (5)

  • Daniel C.

    Ummm yea imma regular here! Check out there spicy tuna don (i get it with unagi sauce) I got my girlfriend into eating the spicy don and she normally won't even touch the stuff. That's how good it is. Sushi Bay...I love you. Naw but go say hi to there friendly staff, Shanelle and jay are always friendly. Also the owner/ sushi man aka. Mr. Sushi Bay knows how to make the best sushi PERIOD!!! He taught his workers pretty good as well.

    (5)

  • Lofa L.

    So you hear your buddy's saying there's a spot better than Kuru Kuru and Kuru Kuru was pretty dope you gotta check out the new spot. Well when I seen the previous owner and workers moved there I know I was gonna be alright. First off if you reading this and you love Genki stop reading and keep going to Genki because you have no clue what is good sushi. I like Sushi Bay a lot. WAY BETTER than Genki and Kuru Kuru. Kuru Kuru thought it would be cute to make mini poke bowls and drop the price down a little. Here they hook up EVERYTHING! Spicy bomb got the load of poke on top. Volcano rolls got the load on top. MINI DON got the load on top. Mix don is a killer! I'll gladly wait for my seat to open up and if I dont have a group of people I dont even mind not waiting for a booth. It gets packed, but packed for a reason! If this place was in town the wait would be even more nuts. Sushi Bay is OK! CHEEEEEE!

    (5)

  • Niki A.

    First time here. The food was great and the staff is very friendly. Always checking up on us. The wait for seating is a bit long but it's worth it. Coming here again sometime soon. Very soon.

    (5)

  • Mikaela C.

    I love Genki Sushi, but this place is so much better AND cheaper too! It may be my new favorite sushi joint. The portions were HUGE. Slices of the fish on all the nigiri were literally hanging off of the rice. In fact they were probably twice the size. The baked mussels came with three instead of two. All the don were loaded with fish. The wait was around 45 minutes for lunch, but we were always updated on how long we had to wait. Our cups of water and tea never went empty. Service was great!

    (5)

  • Jessica A.

    Found this gem randomly while in Kapolei and what a gem it is! First I was expecting another genki sushi look a like place but boy was I wrong! This place is so busy and for good reasons, their sushi are fresh, cuts so fat and big, and prices so reasonable or rather cheap. One of their portion is double the portion of genki and cheaper in price AND way more fresh and delicious! The only sad thing is that they are sooo busy so the wait is a little long but so worth it! This is definitely my go to place when I am in the area.

    (5)

  • Gary N.

    The food looks really good here but the service really needs improvement. We signed in on the sign-up sheet but others who signed in after us got seated before us. After we got seated, no one came by to take our or anyone else's order. In fact they were no where to be seen. There was hardly anything on the sushi belt so we could not even get anything there. I would really love to recommend this place but I just can't given how we were treated. I have never walked out in the middle of a meal but I had to here. That was an hour of our time just wasted.

    (1)

  • Shawn F.

    I love this place and the prices are so good! Always a long line but worth the wait! shawnfelipe.com

    (5)

  • Rena M.

    I must say that Sushi Bay at Kapolei is the best sushi place to eat, compared to Genki Sushi. Although the wait is long, due to the amount of people waiting, it is worth it! The service is great, the food is awesome, and the amount of food you get is worth the money! It can't get any better than that!

    (5)

  • Cherisse R.

    We used to love coming here for the awesome food at least once a week! However the service here has been AWFUL & so dissappointing! I understand that they're busy but that's no reason to be rude and sarcastic to customers! Wish the food didn't taste so good so I wouldn't want to come back! Tried doing takeout so I wouldn't have to deal with the attitude but there was a cockroach in the bag! I think I'm done coming here until they can treat people with respect!

    (1)

  • Paola R.

    I LOVE Sushi Bay. So much that we drive here from town on the weekends sometimes just to get it. Their $8 don bowls are HUGE and sooo tasty. I'm a big fan of their mix don. It can get crowded, depending on what time you go, but we're always seated within 5 minutes.

    (5)

  • Alex D.

    Tried this place for the first time, it was fricken awesome. Portions were much bigger than Genki Sushi or Kuru Kuru. And price per plate is way more reasonable. I usually eat spicy ahi and I was content after 4 plates. At Genki Sushi, I'd have to order about 8 plates to be content. The quality of the fish was good too. From now on, when I crave for sushi, I'm coming here, even though I live in town. I think it's worth the drive.

    (5)

  • Ashley T.

    Went here for the first time last night and all I can say is "WOW"! That was the best "fast sushi" I have ever had! Everything tasted great and the portions were generous! Too bad they don't have more locations.

    (5)

  • Inconspicuous V.

    Incredible prices and huge portions of very good sushi. I would give it a five star it wasn't for all the mayo that they use. If I lived here, I'd be there every week.

    (4)

  • Mike H.

    Hands down BEST FOOD OUT THERE!! kurukuru sushi, genki sushi or any other conveyor belt type of restaurant cannot even compare to the freshness of Sushi Bay.. After eating here I will never again either kurukuru sushi or Genki sushi!! It is just that good I do not mind waiting at all to be seated because not only is the food great but the service is also great. The portions are huge for what you are paying, and that keeps any customer wanting to come back for more! With that being said if you want quality sushi you must come down to Sushi Bay! Also our server Brandon really knows how to take care of his customers

    (5)

  • Sam T.

    While on vacation in Aulani, had a sushi craving so yelping for nearby sushi restaurants, scramble onto this place. Waiters/waitresses were pretty attentive. The fish were pretty good and fresh and LOTS of varieties. And the best of all, it was reasonably priced ... will definitely go back if ever in Honolulu again. Thanks for the good time and memories.

    (4)

  • Brian M.

    This was excellent. The portion was huge and price was great. Device in the beginning was not so great but after awhile is was better.. I ate so much I need a wheel chair to get me outta here.. Lol!!

    (5)

  • Janell I.

    I absolutely love Sushi Bay! Granted that there is a long wait most times, but that just speaks to how good they are! In my opinion, it's definitely worth the wait. The staff are so friendly and the owner is very hospitable. The food is very good and the prices are very reasonable :)

    (5)

  • Chris T.

    Sushi bay's sushi is not very good. That being said. You also get what you pay for. At least Genki Sushi has perfected the art of cheap delicious sushi. I love me some raw fish at least a few times a week. But am no way a snob about it. Sushi ii, Gaku, Genki, you name it. I'm comparing SB to genki since that is basically it's spot on competitor. I have to say I don't normally order plain raw fish like maguro or hamachi at these cheaper places nor do I ever take anything from the conveyor belt. (Health reasons) The garlic salmon I couldn't differentiate between the flavor of the sauce, fish and rice. Didn't even eat those sautéed onions on top...oh wait were they raw?! Spicy ahi temaki, same thing. But rice was hot and not seasoned sushi rice. Garlic hamachi was weird, but I don't have anything to compare it to since that was the first time I had blow torched hamachi. Last two things I had was ocean salad and natto. They were a notch below genki but still Good. Now for their famed portion size. Like I told my GF, would you rather have a shirt from one of your favorite clothing stores, or 5 from the white T-shirt bin at Goodwill. And if you're looking for a large slice of fish, go to the sushi bar in the Pearl City Zippy's. Their slices of nigiri are almost twice the size of SBs. The service was good and the staff were polite. But so are the employees at Genki and Kuru Kuru.

    (2)

  • Sara S.

    I got in pretty quick, like maybe five minutes? Around 2:30. The waitress's were very attentive and got all our food on time. Once I finished one, the other was already there. So it was perfect lol! I got ahi poke, unagi, and gyoza. This is what I always get at genki sushi, but sushi bay tastes more fresh, bigger portions, and better tasting actually. The unagi was HUGE, I could actually imagine an eel on my plate hahaha, it was a little more fatty than I would've liked but it was still very good. The ahi poke was a beautiful red color, great texture and flavoring. The gyoza was my favorite because it was so just so yummy poke bowls are HUGE btw. Awesome food, awesome prices. I definitely recommend it more than genki sushi. Genki sushi is a lot more clean looking though, and bigger.

    (3)

  • Bryan A.

    Might have to wait a bit, but definitely and I'm serious!!! Worth the wait! Oversized pieces of fish over the rice.. Best of all it's fresh! Service maintains your hot and cold drinks and constantly checks in to your edible desires..... Price is cheap! Good service and good food... Bookmark it!

    (5)

  • Alohi G.

    I absolutely love this place!! BEST sushi place on the island!! The wait doesn't even matter to me. The service I get here and the quality of the food always makes it better!

    (5)

  • April Y.

    Since I was I was In Kapolei thought to go pick up sushi from sushi bay. Love the spicy tuna bowls. Took over 20 mins just to place an order the guy at the front taking phone orders, paying customers, credit card transaction. When I got to the front of the line had to wait another 5 mins to place n order. They need someone just do phone orders, another one at the register. Someone just in charge of call names of people to sit. Very unorganized , love the food but they need more workers.

    (4)

  • Kalani K.

    Great price for sushi and tastes great. There will always be a line to wait though. I'm sure if they expand there will be more tables available. I'd still wait in line to eat sushi here. Good for the whole family.

    (4)

  • Janine B.

    I've always heard great things about this place: "The portions are huge! It's better than Genki!" or even, "You get your money's worth!" First off, make sure you go early. Or make sure you don't have anything planned around the time you plan to eat there. Wait times can be over 30 minutes long (That's how long my boyfriend and I waited). Make sure you know to sign in as soon as your get there too. Staff doesn't acknowledge you when you get there. This was my first time sitting in and eating. I came here previously but did not get a chance to eat because they turn away people when it hits 8:45pm. I get it, you folks want to go home, but you close at 9:00pm. The least you could do is sit people down until 9:00. When we sat, we knew what we wanted to order because we wanted our food immediately and figured it would take long if we didn't. Food came out pretty quick, which was great. Food was mediocre. I would rather go to Genki. The spicy ahi was tasteless and the chicken don was just plain gross. Yes, portions are huge, but I did not necessarily get my money's worth. I'd rather get Genki and pay a little more for cheap sushi. Service was not so great. The girls do not know how to give good customer service. All I saw was fake smiles and eye rolling. I've heard many complaints about the service here too. I think management should fix this. I'm not sure if I'll be back again. Did not have a good first experience and the food was not worth the 30 minute wait.

    (2)

  • Jen T.

    This is the place if you are looking for value, not quality. Expect at least 30mins wait because they have very limited seating.

    (3)

  • Paul T.

    Wow! Wow! Wow! By FAR the BEST 'belt' type sushi on the island! Biggest slices of Hamachi, Ahi, Salmon and FRESH!! Prices are the same as the G place and again, the slices on the Nigiri are HUGE and rival those found in higher end Japanese sushi bars. They don't 'jam' the belt with too many things, so everything stays fresh, hot items like the yummy Kabocha tempura I had were piping hot!! Very friendly staff. I live in town but would definitely drive out to Kapolei for more of SUSHI BAY anytime!!

    (5)

  • Chris A.

    Came here for dinner after being in the beach the whole day. There was a lot of people waiting to get seated and we had to wait 45 mins to get a table. Theirs two booths that sits 8 and one small booth that sits 4 and the rest are counter tables. As soon as you sit they give you hot tea to start with. The menu is quite huge and its categorize by plate colors : Yellow Plates-$1.50, Red Plates: $2.50, Blue Plates- $2.95, Green Plates- $3.95, Purple Plates: $4.95, Silver Plates: $7.99, Black Plates-$9.50. They also have set plates for $10.99. The sashimis are pretty good and the sushis are pretty good as well. The beef don and mix don are big enough to feed 2 people.

    (4)

  • Nelli C.

    My husband and I went here for the first time this week and really enjoyed ourselves! Loved the size of the sushi and pricing!! This place gives more and is cheaper than Genki and Kuru Kuru...what a plus!!

    (4)

  • Chelby T.

    When it comes to sushi, this is by FAR the best spot I have visited on island. When you don't want to spend an arm and a leg on sushi that is of the same quality, visit SUSHI BAY. You won't be disappointed. My fiance and I have vowed that we will never waste time at a Genki sushi again. My other half and I are frequent visitors of sushi bay, and by frequent, I mean around once a week. The line is usually outrageous, be prepared to wait at least an hour and a half, during peak lunch and dinner time. But the wait is always worth it. The staff is always friendly, but sometimes I find myself waiting a little longer than I would like for water. The owner always makes sure to stop and check how we are doing and if we need anything. Awesome! The portions are extremely generous, and can easily fit two pieces of rice under ONE slice of fish. The fish is always an amazing quality cut, and never tastes "old". I have friends who will make the trip from all over the island, just to eat here. Or we do take-out to avoid the wait times. Great, now i'm craving Sushi Bay by writing this.

    (5)

  • Mk L.

    Okay we came in here to have a quick lunch we usually go to kazoku sushi but they close at 2:30 and we were graving sushi so we ate there food was horrible servers were not to nice, i dont know what we were thinking when we ate there never going back sticking to our regular kazoku thats where real sushi is not like this comercial fish. They even use machines to make their rice not a real sushi place. And yah its cheap beacuse the food to me taste fake....... Dont recommend anyone to go here!

    (1)

  • Mae R.

    I love Sushi Bay for its portions and tasty food. The wait is long, but you should expect that for such a popular place with a small space. That's a problem for any popular restaurant. I've been eating at Sushi Bay since its inception, and I always left full- in stomach and in heart. But recently, I have seen a definite downgrade in customer service. Before, this would be a place that always took care of its customers; the workers would be sure to take your order and always check up on you...always. Currently, the newer workers just walk around looking busy, but avoid their customers altogether. Also, if you make a take-out order in person, be prepared to wait longer than needed. Your food will be ready, but the workers will prioritize phone calls over putting your order together in a plastic bag. The food just sits there, while the one worker, whose only job is to take care of the take out orders, just answers calls while all the customers INSIDE have to wait for her to get off the phone. Annoying. There must be a better process than that. I personally think it's best to place a phone order (since you know they'll answer), and just pick it up. Just be aware that the line to pay is almost always at the door, so that's an issue too. I don't know. It's a love/hate relationship - love the food...hate the service. Try it out for yourself!

    (2)

  • Angela Irene D.

    Not gonna lie folks, this sushi conveyor belt thing is something I haven't seen in person. Totally like a kid in a damn candy store, watching belt just move and watching all the....wait, how come there's no fresh sushi on it? ohhh DUH, because we came 30min til closing...on a weekday. The staff here are really friendly, and they are really quick too! I also didn't know how to order since, uhm there wasn't stuff on the conveyor belt just pictures. Oh duh, there's a waiter there. GEEZ, someone was slow because they were hungry *coughokitwasmecough* I had a little bit of everything! I was actually happy because usually in sushi joints you order one sushi of 6-8pieces and if you want a different one then, you have you order another. At least here, you can order each time or pick up (when they do have food out) and try all the sushi that you're tastebuds are dying to have! I ate mostly unagi because I can't resist on that!! Also the baked mussel, omg they put waaay too much sirracha on that ish I literally felt like I had a SHOT of it with spicy mayo, who cares?! that was bomb.com ! I will be back, I mean $20 for two people not bad! we didn't spend much because it hit the spot, everything was made fresh to order and I like to have choices when I eat especially when you can try a little bit of everything and for under $5-10!! SOLD!

    (4)

  • Brittany R.

    I love love love Sushi Bay. My only complaint about the place is the wait. There is ALWAYS a wait so 99.9% of the time I get to-go. With the popularity of this place, I would think they could expand to a bigger place. The sushi is always fresh and delicious. The prices are unbeatable for the quality.

    (5)

  • Secret C.

    I added another star because I would rate this place 4 stars for their take-out sushi and 2 stars for their service for dine in. I had to use up the rest of my gift card so I ordered a take-out sushi platter. It was ready on time and it was delicious. I strongly recommend take-out only.

    (3)

  • Christopher S.

    Okay, so been eating sushi all around the Pacific for more than 35 years (before eating sushi was cool). Gotta start off with a qualifier -- sorry folks, but what we are served here in Hawaii is not genuine sushi like in Japan. For one thing, no one here seasons the rice correctly, which is a HUGE deal in Japan. Here in Hawaii, everyone serves some variation of a localized, cultural mish-mash of raw fish and rice and they call it sushi (including completely unseasoned or minimally-seasoned rice). So what to do when I need my regular sushi fix? The only place worth going to is Sushi Bay. Large portions of quality seafood at completely reasonable prices, all freshly prepared in front of your eyes. Don't believe me? Just look at the line of people waiting. Wish this place was a secret, but the secret is out. It's very small, so plan on waiting a while, particularly during the lunch and dinner rushes. Don't want to wait? They do a brisk business in take out too! Very few restaurants get five stars from me, and this one wouldn't either if it was in Japan. But it's not -- it's right down the street and it's the best Oahu has to offer. Do yourself a favor and give it a try. I have a feeling the owners are so successful they are already scouting out a bigger location to allow them to expand and make all those people waiting in line happy faster!

    (5)

  • Kelsey O.

    Love Sushi Bay! Never thought prices and portion sizes could compare to kuru kuru, but they beat them!! Even the service is a lot friendlier and upbeat. First time dining here my boyfriend and I scored booth seating as well. If the location weren't so far from the windward side, we would be here every weekend!!

    (5)

  • Austin B.

    I meant to write a review for this place when it first opened, but I guess I forgot to. This place was not good with the old owners. However, just coming here recently, the change is very noticeable. Likes: This place reminds me of Kuru Kuru sushi a few years ago, where the prices are relatively low and the portions are generous. Dislikes: Crowded and that that parking lot is horribly congested. Had some mushy rice on a few of the nigiri, but it wasn't horrible. Favorites: Spicy tuna, unagi, and the soft shell crab are good. I have yet to try the rest of the menu, but I'll update if I find anything else that I really like. If you go here, just be ready to wait. Or you can come 10-15 minutes before they open to snag one of the seats. I'll definitely be back, but I'm not sure how soon because it's so "far" (Hawaii far).

    (5)

  • Joli-Ryan C.

    The food is great and affordable then genki but... the wait is long from the limited seats. I recommend that you do phone orders. I ate there and brought food for the ohana.

    (4)

  • Arthur T.

    When the original Sushi Bay opened, I was so happy that there was another choice for sushi in Kapolei. Sadly, I was very disappointed and never went back. I ordered things on the menu and the waitress didn't even know what I was talking about, and I think it was the owners wife, but I'm not sure. When I heard that they got new owner, and I saw Lance from KuruKuru Sushi in Aiea, I already knew that the new Sushi Bay was going in the right direction. I was right! Now, a few years later, Sushi Bay has long waits, but it is so worth it. Everything is tasty and the portions are very generous. The cost is basically the same as Genki, but in a different league. Haven't gone to Genki since. I highly recommend the Mixed Don, and if you want to try variety, the go for a mini don and grab a couple of nigiri plates, and I recommend the Unagi, which literally covers the plate. You won't be disappointed.

    (5)

  • Tiffany K.

    The prices are pretty good for what u get. But there are many times I go there and theres no food on the belt, so u have to order. The service is good though. Theres always someone to help me.

    (4)

  • Jenna S.

    Take this as 3.5 stars. The portions, taste, and quality are much better than Genki, and the prices are lower than Kazoku, but the wait is retarded! I loved the spicy ahi wonton, honestly with that much ahi they should give you two wonton chips. They also have chawan mushi (it's like an egg drop savory custard) and it's so freaking good, if you have never tried it give it a run! Another thing I loved was the fried soft shell crab, it tasted really fresh. The only things that put me off were the tempura, way to much batter and too oily. Also the charred sushi with the torch, they kind of overdo it, it had a taste like gas or butane, ehk. They don't have fried chicken wings either lol, I always order this at genki. Also the conveyer belt is hurtin, not too much selection there.

    (4)

  • E C.

    Prices are very good and portions are generous. Service is a bit slow but friendly. Their ahi poke was our favorite. They use a lot of mayo on almost everything. I saw cases of Hellman's Mayonnaise jars in their kitchen. I am not a mayo lover, hence three stars. Otherwise a good bang for your buck

    (3)

  • Philippe M.

    Came here for late lunch and although the food is good the service there is terrible. I've seen new servers and apparently they don't know how to service you well. I asked for a large drink and they don't show up like they forgot about us, so we ask another server for drinks and he gives them to us. Even when we finish food, the servers just pass by us and service others more than us. These people need more training cause id rather not come back if the service is gonna be like this. This wasn't like this before because I eat here a lot but now today's service was no good.

    (1)

  • Anna H.

    Friendly and promot service, clean facility and fresh and flavorful sushi. Affordable and quick lunch. I will definitely visit again.

    (5)

  • Alyssa Y.

    Yay! I love the New Sushi Bay! FInally, I got to visit here after hearing that the ownership was changed and the food was "better." Lets just get this out of the way, I only gave it a 4 because it took a while for the food and there was nothing on the belt. Of course, it was about an hour after they open so I guess they may still be prepping :/ And my buddies whom I treated for lunch, told me that their food was full of rice rather than meat. But the food overall was FANTASTIC! XD I ordered the Mix Don (Yes Yes Yes) Loved it. Pretty big and for me there was just the right amount of rice to go along with the big pile of heaven on top(salmon, sashimi, spicy ahi and ahi). Oh! And Loved the (fried) mochi with kinako :} yup, my favorite. Along with, Garlic Hamachi XD My favorite fishy of all times! I will definitely be back, work nearby so I may stop in for lunch ;) BTW Uploaded some photos...

    (4)

  • Mrs. S.

    If this place didn't have the best tasting spicy tuna on the island, I would probably never come back! The wait to get a seat is normally ridiculously long. Today was no different. Although there was an abundance of wait staff, they were not cleaning quickly or seating efficiently. There were seats that were left open for far longer than it should be when a wait is pushing 30 minutes or longer. There must be some type of immediacy seen by the wait staff when there is a long wait! Only one girl was seating? And the others were barely cleaning! I ordered as soon as we were seated and 20 minutes into my meal I asked to see the status of the fried salmon skins. Simple order. Should have been relatively quick! The server comes back a few minutes later to let me know the cook 'just dropped it in the fryer.' Ok. Fine. A few minutes later another server drops cold salmon skins in front of me and tries to run off. I got her attention before then and let her know the salmon skins are cold and did not 'just' come out of the fryer. What did they do? They dropped the same 3 1/2 pieces back into the fryer and brought it out 2 minutes later! When I bit into the salmon skin, the side I was holding was hot while the other end was lukewarm and now it was rubbery!!! How does that happen if it is (I assumed) a fresh batch? I can't tell you how disappointed I was when this happened. I immediately told the closest server to remove the salmon skins, to ring me up (tally up the plates - got rung up at the cash register) and I left! I was really looking forward to eating here and I was so disappointed with the quality of the service and food. I cannot believe they would re-fry cold pieces of salmon skin and try to pass it off as fresh! If I wanted cold salmon skin, I would have just pulled it off the conveyer belt. I feel like I wasted my gas, the time I spent in traffic to get there, wasted time waiting on a table/seat, wasted my time and opportunity to eat at a better restaurant, wasted my money on this restaurant, and wasted my time sitting in traffic back home just to have them serve up stale re-fried fish (skins). In fact, I'm so frustrated by the experience, I'm even wasting my time writing a review. And to make matters worse, the place is filthy. There was one server taking out heaps of trash. Some falling on the floor. She would open the door with her gloved hands that was just touching the trash and rolled the heaps of trash away to the dumpster in back. I watched as customer after customer would grab on to the same door handle that she just touched after picking up and smashing down trash. Gross. The floors are slick with slew. The countertop nearest to the door has a crack/missing piece. The metal moulding under the countertops is sticky with black soot. What is going on? And, to top it off, the prices are much higher than I remember. I'm sure the increase happened months ago and the increase was probably needed, but it made this disappointing situation worse! Not only did I have to wait too long to get seated, had mediocre service, really bad food, and the restaurant is unclean and disgusting... I feel like I paid way to much for the meal. This establishment would only get 1 star, but I'm giving them another star because I like the spicy tuna so much. There are other great sushi options served here, but I would not go out of my way to eat anything else. In fact, I did go out of my way to eat there, but left extremely disappointed! With so many great places to eat, I'm totally mad I wasted my time there. Update: I sent an email to Sushi Bay's establishment. I believe these emails goes straight to management or at least someone who can forward it to management. No response. It's been two weeks. Shows they really don't care about their quality.

    (2)

  • Amber W.

    Sushi is fresh and the rolls are well made and good flavor. Not to long of a wait considering it was Friday dinner time. Downside is that if you're on the end of the loop you get last pick of sushi. But in the upside you can put in an order for what you want if its not in the belt.

    (4)

  • Kevin C.

    Sushi Bay reminds me exactly of Kuru Kuru BEFORE they got popular and got stingier. Sushi Bay is cheap and gives you HUGE portions of fish. Like.. huge..! It's a really good value which is why the wait was pretty crazy when I went on a Saturday. The restaurant itself is very small compared to others like Genki or Kuru Kuru, making the wait that much worse. There are maybe 4 or 5 booths on one side of the belt then the rest are counterspace. Being an avid spicy ahi enthusiast, I obviously had to try it out. The bowls are reasonably priced. You can get a regular size or a half/mini size. I opted for the mini size and was really surprised to see that the mini size was enormous! Love it. The sushi/fish here tasted fine. Nothing bad about it but nothing amazing either. Parking was fine since its in a big shopping center. It can get pretty crowded so I would come during an off hour if you can. Overall, it was a good experience but I am unsure if I would go out of my way and drive out to that side of the island to come again. We will see.. (I'm such a townie.. ooops!)

    (4)

  • Darcy E.

    The sushi is DEFINATELY worth the wait. The fish is fresh and prices very reasonable. The wait staff was very attentive and quick.

    (4)

  • Julia G.

    Expect a wait and when people leave the wait staff is in no hurry to clean up and fill seats. Not very friendly just alive that's it. Food ok. Sushi on a dime. Most things are raw which I can't ha e anymore. But they will special order and cook for you. No that impressed. Like a genki. So I say meh. If u have the time to wait and feel rushed. If not get quality sushi at kazoku s. Best I've had o. The west side.

    (2)

  • Mikee M.

    My fave sushi place. Great bigger portion of sushi compared to genki. Most of the time i come here there is a line. Still lots of people willing to wait just to have their sushi. There were times i have to wait like an hour, then one time just a 5 min. Mostly packed. When if feel like eating sushi this is the place where i wanna be.

    (4)

  • Whitney K.

    Besides the wait being crazy long, this place is so worth it!!! I'd come back over and over again. This is the one place I look towards eating when I come back from college

    (5)

  • Alex H.

    Seriously best bang for your buck when it comes to sushi. Best prices for biggest portion. Awesome service as well. Best sushi place on the west side easily.

    (5)

  • Cherry A.

    Finally a sushi spot close to my house. The food is awesome and they provide great portion for low cost. This place is very popular so expect a long line. I usually order my food and eat at home if I am craving for sushibay.

    (5)

  • Jennifer S.

    My family and friends love this place!! So so sooooo worth the long wait lol. Sushi is always fresh and big servings. I always love coming here. I leave full and super happy my tummy is happy haha.

    (5)

  • Nene A.

    Sushi Bay performed like a well oiled machine from the front door to the back door. The long line of sushi goers moved faster the the conveyor belt of sushi options. The mini mixed don is a must try for everyone! I don't think I will every have ahi poke any other way. The sashimi portions were huge!! Just a great meal and experience all the way around.

    (4)

  • Jayson T.

    Great place to grab a bite! It's affordable and they give generous portions. The food is always fresh and it tastes amazing. To those of you who haven't tried this place out yet, try it!

    (5)

  • Aubry A.

    Out of all the times we changed our minds to coming here because of a long wait, we finally ate here for the first time today! I know where one of my favorite sushi spots is now... this place gives A LOT more. Well I think so, more than kuru kuru and genki sushi, I believe. So I ordered the mini mix don, and the mini seemed like a large. It was like a mountain of ahi. So goood!!! Next time I'll try the regular. Employees were really helpful. They always came around to ask if we were doing okay, refilling waters, etc. Anyways, I'll be back here when I'm around that side again. :)

    (5)

  • Paula M.

    First time eating there and reviews raved so much about it that I had to try this place out. Key point, portions are huge!!! And prices are reasonable. Their fish is fresh as well, none of that sitting out for a long period of time on the belt. My only recommendation would be to just avoid going in from 12pm to 1pm. Went right before 12, thank god, because there was a rush of people that came signing in soon after. Service is good, they try to keep up with all the customers so kudos! Could use more lunch time help.

    (5)

  • Michael M.

    Personally I believe this place to be the best sushi restaurant that you can get and for a great price. I have yet to sit down and eat, and it is usually very busy so I just call in my order, but what else can you expect from a business that gives such great service and food! I always get the spicy ahi bowl and man are they very generous with the amount and just the right spice!

    (5)

  • Zachary J.

    This place is great! It's like kuru kuru but on steroids. The restaurant is a little small but the wait is worth it. Try to avoid peek eating times if possible because the wait can get lengthy. I didn't care for the avocado chicken(chicken was overcooked). But all the mix don, mushroom, garlic hamachi, and the spicy ahi won ton was broke da mouth !!!

    (4)

  • Emy R.

    It's time for me to update my review on Sushi Bay. I've been here several times since they've changed owners and I have to say: Sushi Bay is a whole lot better than the other chain sushi places. They don't take reservations and I'd say come early but it seems whatever time I've been there for lunch or dinner there has always been a line. Prepare to wait at least 20 mins. When you walk in, check yourself in with the number of people in your party at the podium. Make sure to write down booth or counter. There's only 3 booths so unless you have a large party, take whatever is available. Let's talk sushi: their sushi is about twice as big as the size of the other sushi place. It's so huge it hangs off the plate. I'm not ashamed to admit I'm a little oinker and can eat me some sushi but I can only manage a few plates here. One plate is actually like eating 4 sushis instead of 2 since the meat is so generous. My favorite is the hamachi and of course the spicy ahi & boy do they pile up the spicy ahi. The Spicy Ahi Donburi seems to be the most popular. Every time I've been there, I've seen many people ordering it and I've seen the cooks making lots and lots of takeout orders. I'm not a donburi fan but just had to try it. Omg, it was very good and the spicy ahi they piled on there was about a pound of sushi - all for $8.99. There was so much, I couldn't finish it and ended up taking it home. I didn't know they offer a mini one which is just as generous with the sushi. I don't know what it is but the spicy ahi here is super delish. The staff here has always been very friendly and attentive. Several people have told me that Sushi Bay is the sister to Kuru Kuru Sushi, well I just had to ask if this was true. The manager told me that it's not. One of the owners of Kuru Kuru decided to go out on his own and had the opportunity to buy Sushi Bay so he did. The menu might be similar and some of the staff followed the new owner to his new restaurant but the portions are way more generous. If you're looking to eat sushi, eat here even if you have a bit of a wait. It's so worth it and trust me, your tummy will thank you later.

    (5)

  • Callie J.

    First thing first.... to R.U..... ugh, give me a break. I highly doubt that senario would ever happen at Sushi Bay much less anywhere else that involved a tipped position... Maybe you don't belong in sit in restaurants. Oh well... Sushi Bay is always the BOMB!!!!

    (5)

  • Gabe H.

    Amazing portions + awesome variety + incredible flavor + very reasonable prices = one of the best sushi joints on the island!! Beats the "happy sushi" places ANY DAY of the week!!

    (5)

  • Ericka B.

    Ever since Kuru Kuru were lessening their poke bowls, I had to find an alternative. I never tried sushi bay before (at the time maybe 2 years ago) but found it more convenient than being located in Pearl Kai. I feel the quality and amount you're given for the price is much more better at Sushi Bay. I prefer Sushi Bay's spicy ahi and ahi poke mixture. The ahi mixture has little fish eggs, give it a nice texture and not to mention the joy of popping these suckers in your mouth. Their POKE BOWLS....Get on it! My favorite is the Mixed Don because you get a taste of everything. (1 piece salmon nigiri, 1 piece ahi nigiri, half spicy ahi, half ahi poke). The portion size is awesome for the price. Easily 2 meals for me, I always take out so I just pop the rest in the fridge and it's still good the next day. Their deep fried tempura dishes have a better coating and taste compared to Genki's. Although Genki sushi gives about the same amount, the batter doesn't quite make the cut. It's tasteless... I always take out because it's always so busy, no matter what time you go! If you're dining in, you WILL have to wait. Sometimes the wait can be excruciating, especially if you're hungry!!! I have dined in once, LOL ever, but when I did the service was really good and quick. Servers were on their toes filling water glasses and making sure we were taken care of. Overall, yes it's definitely worth it. If you can't wait, call in and put in a phone order to pick up.

    (4)

  • Melly A.

    I've only ordered for pick up at this restaurant but it has ALWAYS been on point. It's always amazing sushi and it's very affordable for the quantity! I love this place!

    (4)

  • John A.

    Conveyor belt sushi? Keep'em coming : ) Awesome service @ Sushi Bay. Yay! I'm a fan of Sushi Bay.

    (4)

  • Bradford R.

    As always, great tasting food and portions for the price! Reminiscent similarities of KuruKuru Sushi from a while ago. This place really boomed after the new owner took over and made it his own. Although the lines are long, consider putting your name in early and go shopping . . . Or, there are certain 'windows' of opportunity where you're wait is only 15 mins - easy wait time to catch up on all that social media. Day crew is on it with orders and service - very friendly considering the hustle & bustle. Night crew, sad to say, can be quite the opposite - your order ends up wrong, they forget about certain order, they avoid eye contact for fear that you will order more (near closing), when all you want is a to-go container or the check (to include standing up and addressing the guys in the middle, with no response - that being the worse evening, which would make this 3.5 stars if that were possible). Night crew seems better when older management is around. Really enjoy this place, however the intermittent poor service makes one hesitant to go in the later part of the evening.

    (4)

  • Kelly D.

    My tennis team is sponsored by Sushi Bay so it made me wanna try it since they got good taste in sponsoring good people ;) LOL I always wondered if I wear my team shirt, would they give me discount??? xD My friends and I were in the area because we went to get some acai bowls from Jess Da Best and chilled at Ko'Olina Lagoon (both awesome places!) We went right after lunch time but before dinner so the wait wasn't too bad ^_^ the set up is basically the same as any other sushi place like Kuru Kuru but what really sets them apart is portion size and the delicious taste :D I got maybe 3-4 plates but what really was memorable was the garlic salmon MMMMMMMM :3 I absolutely love garlic so I thought the flavor was on point! And the size of the fish was BAM. IN YOUR FACE. It was huge O_O or at least waaay bigger than other sushi places like Kuru Kuru or Genkis, making it worth your money ^_^ My other favorite was the soft shell crab but I just love soft shell crab in general hahaha they also have regular size udon bowls for $7-$8 and they look pretty good too. Honestly, if I ever do come back here and depending on my appetite, I would just get an udon with garlic salmon or garlic ahi or both xD the garlic was the only thing that really stood out to me and if you're ever in the area or just want really good sushi and are willing to drive all the way out here, I say go for it! Definitely worth your while ^-^ just be prepared for a long wait! We got very very lucky hehe

    (5)

  • Keith K.

    Awesome! Much better than Genki. Very much worth the 25 minute wait. These guys serve some very good sushi. My favorite is the Spicy Hamachi. Call me plain, but also liked the edamame. All of the staff seemed to stop by, but none were interfering and all were helpful. We'll be back here when we want sushi.

    (5)

  • Cyndy K.

    Cyndy's Bottom Line: It is definitely worth the wait. *Consistently fresh and generous cuts of fish. *A wide variety of selections to choose from: sushi, sashimi, poke bowls, hot side dishes, and cold side dishes.

    (5)

  • Chip M.

    First time here...reminds me of Kuru Kuru...like a second chain. Lol cups,menu, setup looks the same...except doe the hot chicks..lol.jk... had my usual dishes and no diff than Kuru Kuru..maybe some dishes are cheaper...but taste is the same...these restaurants are getting the food from the same source... but I'll point out a small issue... the nori was not crispy even when the sushi was freshly made..chewy nori brings the sushi down a notch and then the bigger amount on the sushi bring it back to equal statues as Kuru Kuru and Genki...

    (3)

  • Q T.

    I love this place! The food is great! The service is awesome! The only flaws that I can write about this place is there's almost always a wait and the place is really small and parking is horrible but that's only because its in a busy shopping centre. If you been to Kuru Kuru then you should know some what of what to expect because from my understanding displace derives from workers that have worked in that store so the menus are similar to one another but nevertheless the food is awesome!

    (4)

  • GradualMoke Z.

    Fresh quality sushi? Check. Nice and friendly staff? Check. Fair prices? Double check. Sushi Bay, or as my girlfriend and I like to call it "Sushi Bae," is generally the bee's knees. I strongly believe this fine establishment has struck a great balance between quality and cost. I'm a fan of their generosity and simplicity. They don't mess with the classics and I appreciate that. I go there for the simple, fresh fish nigiri - ahi, salmon, hamachi etc. Cheeee pono. On the other end of the spectrum, my girlfriend enjoys their flashy sushi rolls with all kinds of sauces and fanciness. If I'm feeling particularly fancy, I order the mixed don. That one is broke the mouth. Only get two reasons why this sushi joint neva get 5 stars. One - da sushi belt only had like five plates of the same sushi going 'round. I kno' its busy but come on, I like see da food. Just put maybe tree, four mo' plates of sushi on da belt to make me smile little bit. And two - nobody said nahtin' when we wen'' walk in. All da staff wen' look at us, but neva said nahtin'. Try tell me wat fo' do wen I look clueless, brah. Ainokea if u busy, just say sometin'. tell me wea fo sign in, sometin' brah. Odda den dat, da place is cherry. Das why steh busy all da time. You gon wait maybe 30 - 45 mins. Shoots den, my braddahs and sistahs. definitely sample dis place cuz I know you gon like em.

    (4)

  • Emm J.

    My husband and I were in the area so we decided to try Sushi Bay and find out what the hype is all about. The waiting list was pretty long but we decided to wait anyways. After waiting for more than 45 minutes we were finally sat. The belt didn't have much at all so we just ordered out food. When the salmon sashimi came out I was so shocked on how big the portion was for the price. Huge portion cheap price. It's rest of the phone was pretty good... Very similar to Genki sushi and Kuru. I would definitely come back... Only if the wait isn't too long.

    (4)

  • Jonathan M.

    This restaurant is amazing. Quick, friendly service. When I come here they already know what my order will be. This place is always busy and due to the small size of the restaurant wait times can be long. However, the size portions and the quality of the food and service are excellent. With the job that I have I'm all about customer service an giving the customer that "WOW" factor; this place exceeds this every time I walk in the door. I recommend this place to all.

    (5)

  • Grace S.

    Came in with relatives for sushi dinner, was told the wait was for an hour and still waiting. Not a gods place for dinner if you are looking for a good food.

    (1)

  • Kris A.

    Love this place. Though I hate it when its crowded or there's a long wait list (small place). Food is right for the price and the portion is larger compared to Genki Sushi. When eating on a budget, 20 bucks worth of food there is actually filling for both me and my fiance. Would definitely go back there, but will try going to it when the time and day is right ;)

    (4)

  • Ro M.

    Hmm.. Not sure how this place got the green card aka PASS from the Department of Health cuz this place just screams cross contamination! Just see for yourself when you get there. Lol ok yes the food is good considering it is conveyer belt sushi and I have eaten here multiple times when I need my sushi fix. However, if you ever get seated near the end, take a peek into the back of the kitchen and you can see workers not wearing gloves and handling food. Grossed me out! I saw man hands touching fried chicken and placing it into bowls onto the conveyor belts. Who knows where those hands were? I've seen people washing dishes in the sink and wiping their hands with what looks like a dirty towel. These workers truly need a lesson on food handling. Take a look at how often and how well the guys in the middle wash their hands. How often they touch sushi with their gloves then touch the handles to open the fridge and use those same gloves to make your sushi. Trust me your stomachs will turn. Hmmm...Maybe they need another visit from the DOH. I hope someone who works there reads this so that they can prove me wrong. Service has also gone down. I had the b@@tchiest waitress give me attitude when taking my order. Another employee who usually works the cashier was grouchy toward another customer and I saw her roll her eyes at that same customer. Yes, business is booming at this place as evidenced by the long wait and people standing outside to get a table. I just wish the establishment would be more mindful of customer service and train their employees to do the "right thing" with cleanliness and professionalism.

    (2)

  • Shauna M.

    I usually never have a problem when I come here. The portions are good sizes and the food is overall good. Understandable that there is usually a wait to get seated. I specifically requested a booth because there was a small group I was eating with. Waited about 45 mins, only to be placed at the counter without being notified of the switch. I wouldn't have minded being switched if the hostess had let me know, but it she didn't and said that there was a bigger party (who had signed in after me) that she was putting in the booth.

    (2)

  • Michelle T.

    We got there at about 9 pm. Walking in, no one greeted us, and everyone seemed preoccupied. Apparently, it was too late for me and my family of 5 to sit. At about 915, seeing the long line by the door, the server rudely announced that anyone sitting would only get 1 order and that would be their last. Basically, giving all of us in line the choice to either come back or order take out. The crew is a younger crew so maybe they were eager to clean up, clock up and spare the rest of their Saturday night. Aside from that, ON THE UPSIDE, the Mini Spicy Ahi Don and Mix Spicy Salmon/Ahi Don were awesome. The fish was fresh and so soft we could cut it with our chopsticks. A generous amount of raw onion and green onion as the topping (only because i love onions). The sauce did not have an overload of mayo nor was it spicy. The guy at the register was very helpful and understanding. Knowing it was my first time, he helped with recommendations and questions I had. I feel bad I didn't get his name but did leave him a $3 tip. We will definitely be back to get the full effect of dining in. Hopefully, our first impression can be redeemed. Its a plus, that just for take out alone, I give this place 3

    (3)

  • Giselle P.

    Got here around 630 and signed in for 5 people. Didn't realize how many people were in front of us. 45 minutes later is when we were able to finally get a table. There were many people waiting so we assumed the food was going to be outstanding. We were craving sushi so we decided to just stick it out and man the wait. We normally hate waiting for tables but in this case we all wanted it so whatever. Anyways we got seated around 715. We were lucky enough to get a table considering we were a party of 5 and sitting around the conveyor belt would have made it impossible for us to talk and enjoy ourselves. When we got to our table our waters were already waiting for us. They had plates that ranged from 1.50 and up. Serving size was better than any other place I've been to here. However it wasn't till we were almost done with our food that all the good looking rolls started coming thru. Our waitresses were very attentive and always filled our water up. We all ordered from the menu which took a while for them to bring out. Apparently our orders were given to someone else so we had to pick and choose from the belt. We were upset about that since we did wait for nearly an hour. Restaurant is very tight and small. Waitresses filled water jugs up from the sink right in front of us. But if you have all the time in the world like we did apparently this night, then this place is your go too. Located inside the kapolei shopping center by basking Robbins and jeans warehouse.

    (3)

  • Ashley M.

    I personally love Sushi Bay. They give very generous portions and it always satisfies the cravings of some raw fish. The only con about this place is that it's ALWAYS busy here! You either have to be really lucky or have a lot of patience to wait, cause I even waited about half an hr for take out. It's also not that big, offers more counter space than an actual booth. But despite the wait, the staff here is usually nice, and I guess it helps to know the people that work here, too.

    (5)

  • Jenna M.

    Second time we have been here and it's TOTALLY worth the drive... The sushi is so fresh & so yummmmy & the prices are Waaaaay reasonable and then afterward there's other shops in the area to scope out while the food rests :) However (uh oh here we go) this second visit yesterday was made better by the fact of one waitress that we had to call upon for help (wish that I would've gotten her name) doesn't matter cause SHE was the one who got the tip... ~~We waited maybe 10 minutes er so, not so bad but they were jamming!!! Got seated in a booth cause we got 2 kids that wiggle around, the first waitress that "helped" us, Oh MY!!! she had a look like she just HATES her job, no smile no nothing, took our order, gave us all kids spoons for our miso soup (WTF I'm a big kid gimme a big kids spoon) no green tea when we asked for it, no saucers for our wasabi, just took our order and that was it. Orders came out VERY QUICK!!! ~~We had to get another waitress to help us out and besides that I was reaching over into their stations grabbing what we needed. I don't know call me crazy but when I'm in server mode, I ALWAYS come back check my tables often, check for refills, etc. expect and deliver for the customers needs...The first waitress NONE OF THAT, second waitress AWESOME, she was on it. So I ONLY felt right tipping the one who was doing a GREAT job for being a server. I ALSO like the fact that everyone else was asking us how were we doing and if we were good, like maybe they knew that our first waitress just sucks at her job. We will visit often, but hopefully next time we do not get that young waitress, she sucked only wish that I would have gotten names to back up my facts. Oooh and if she does happen to be there, we will forfeit her service for someone else's ;) GO SUSHI BAY IN KAPOLEI PEOPLE!!! I'm telling you it's awesome!!! CHEERS!! :)

    (4)

  • Heather O.

    Sushi bay is very similar to Kuru Kuru and genki sushi, it is a conveyor belt style sushi, But the quality sushi of sushi bay is WAY better! It is located in Kapolei, between jeans wear house and prudential. Huge parking lot area. It is usually always and I mean always crowded, usually have to wait about an hour, but it is so worth it. You can grab your sushi or choice from the belt or ask the servers and they will bring it out to you. There is different color plates depending on the price of the item. My favorite dish is the salmon skin :) I think it is delicious and reasonably priced for sushi! They also have take out which is very effective! call in your order and it is ready when you pick up!

    (5)

  • F G.

    Service and food were very good! Sushi was made fresh and karaage was very hot. Toppings on nigiri were generous and I loved the hot green tea! The reduction of 1 star was just the variety offered. I feel there could be more choices...but that's just me. I also like more keiki choices like fries or something else. My son only wanted spam sushi lol. Seating is very limited and only 3 booths so that also is the 1 star reduction. We went for early dinner (like 5:30) so we waited only about a minute for seating. By the time we were done it was packed. Solid sushi for sure!!

    (4)

  • Nat W.

    If you have extra time and have patient to wait over an hour, Sushi bay is not a bad place to have cheap sushi. It is usually super crowded and a lot of people choose to call ahead and do take-out instead of waiting in front of the store. If you don't wanna wait that long, then come super early or late. The price is much cheaper than Kazoku and the quality of the fish is not bad at all. And they put so much fish on top. One mini poke bowl usually fills me up. Rolls are honestely too big to bite. I have never seen rolls cut up so big and so indelicately. If you are usued to authentic and artistic Japanese sushi, then you are gonna be shocked how unskilled these sushi chefs are. But again, the quality and portion of the fish itself, and the price are not bad. Would I go back? Probably not but I might order take-out.

    (3)

  • George T.

    Haven't been to Genki Sushi in years because of this place. The portions here are HUGE! The conveyor belt isn't over crowded with plates but that's because everything is made fresh and hasn't been sitting on the belt for a while. The owner and staff are very friendly. Get there early because this place gets packed fast. My kids love their udon bowls and it comes with 2 pieces of shrimp.

    (5)

  • Michelle And Bernard S.

    Sushi bay exceeds all expectation from their friendly customer service to their quality dishes. I would have given them five stars but because their restaurant is such a demand there is always a wait and they do not accept reservations! I would recommend calling your order in and taking out if you're in a rush. Their portions are good sized, compare to other sushi venues (Genki) sushi bay is bigger and better, portion and quality both needless to say you get more for your money here! Some recommendations are the mix poke don (I add unagi sauce) garlic ahi, garlic hamachi and I enjoy the tunari bomb! Nom nom!

    (4)

  • Khristian K.

    I only have done take out, it's so crowded and busy! It's very popular and the staff is doing a good job at being attentive and acknowledging customers. Long wait but my spicy ahi bowl was so worth it! AND THE BOWL IS SO BIG I LOVE IT! You literally get what you pay for! And the ahi is so fresh!

    (4)

  • Clare S.

    I've eaten here 3X. During my second visit, I didn't get one of my orders and the tea was weak and luke warm, even the refills. I wish that they used the green tea leaves instead of the bag. Of course, it makes a bigger mess, but it's stronger and more flavorful. Oh well, can't have everything! Now, let me tell you about the sushi! I only get the fish. No rolls, no noodles, etc., just the fish! The slices are thick and long and the rice isn't heavy handed. Onolicious!!! This and only this keeps my friends and I coming back and apparently everyone else! Please, don't change this!!!

    (4)

  • Brenda R.

    sushi bay is the most awesome place to eat. Lots of fish, fresh. Friendly staff who get to know their "regulars" and quick service. The prices cannot be beat. Go early and be patient. They are super busy all the time. You will not regret going.

    (5)

  • Brian W.

    Me and my girlfriend always go here for lunch if we're craving sushi. The wait is kind of long due to its popularity and cheap prices but average wait for us is 20min but we always end up checking out gnc which is next door while we wait. Overall service is good, servers always check up on you to place orders or if you need water. They keep the belt full and are quick in making orders. The food is good like any other sushi place on the island but I recommend getting there bowls because they always load it and you'll get full off one bowl.

    (4)

  • Kim C.

    "Irasshaimase!" I beamed in excitement as this was our first time at this new sushi spot in Kapolei. "Hi," I replied. The service here was wonderful. Everyone was friendly, attentive, and smiled. Food came out at a timely matter. Located at the corner of the now closed Bank of Hawaii, near Jeans Warehouse, and Baskin Robins. Equipped with a rotating sushi belt, a few booths, and several chairs. I came hungry and ready to scarf down some sushi. However, we left with half of what we ordered. Not because we were full but because the food was satisfactory. Spicy Ahi Don ($7.99) yelp.com/biz_photos/WSc-… My husband finished a little over half. The rice was quite sticky and the fish was so-so. Chicken Karege ($2.80) yelp.com/biz_photos/WSc-… It was not crispy at all. It was doused in tempura like batter and after the first bowl, I regretted that I had ordered 2. Avocado Crab ($2.20) yelp.com/biz_photos/WSc-… Dynamite Roll ($4.80) yelp.com/biz_photos/WSc-… It had shrimp tempura, cucumber, tobiko, mayonnaise, green onion and teriyaki sauce. It was alright. Ahi Poke ($2.20) yelp.com/biz_photos/WSc-… At Genki sushi they have limu mixed in. I prefer the limu over their version. Instead of the limu they have sesame seeds mixed in. Spam ($1.50) My son scarfed it down before I could take a picture. So he gives his two thumbs up approval. I'm a dessert eater so of course I wanted to end my meal with some kind of dessert. I guess because they just opened they don't have anything yet. Luckily, Cookie Corner and Baskin Robins is just a few steps away from this place. So of course we made a pit stop to both. Cookies go great with ice cream! Because of the friendly and attentive service, and decent prices I'm sure I'll give this place another try. The sushi itself is A-OK.

    (3)

  • Michael W.

    Normally I wouldn't rate a Kaiten Sushi place with 5 stars. However, I made an exception in this instance based on a few factors; low cost, freshness, quality and quantity. Low Cost - prices are comparable to all the other Kaiten Sushi shops in Hawaii and in some cases, lower. Freshness - ingredients are very fresh and tasty. A must when eating raw fish. Quality - the grade of toppings are equal to lots of Izakaya and Sushi Bars around the rest of Hawaii. Quantity - the ratio of rice to topping is immediately apparent. In many cases, the topping is 3 to 4 times the size of the rice. This lends to being able to actually taste the fish! Additionally, whether you're taking selections from the conveyer belt or ordering from the wait help, they are very fast and efficient. The establishment is also kept clean and neat. On weekends the wait might be a little long. It's an extremely popular place. Weekdays are probably less busy as well as off peak times. Whether resident or tourist, the drive out there is well worth it. It's that good! I have no qualms recommending this place to everyone who enjoys good oishi sushi!

    (5)

  • Eva C.

    Absolutely love it here. The food is always perfect and they fill it up! Most of the staff Is really polite and courteous. Its nice seeing the sushi chefs in the middle trash out the plates on the rotating bar if its been there almost too long. Best sushi place and big variety.

    (5)

  • Evan N.

    Wow. This place was amazing for a conveyor belt sushi joint. All the fish was real fresh and the sushi rice was good. I had the mix don with some huge pieces of sashimi on top of a huge pile of poke. I probably could have just ordered that and called it good but all the other small dishes were eye balling me as they rolled by. I had to get a tuna, salmon, and hamachi sashimi. One point is the wait was super long 1.5 hours. But after we sat down everything went awesome.

    (5)

  • Marko O.

    Wonderful fish. Hamachi was huge (rice small) super fresh. Mini Mix Don was great. out the door STUFFED for $16 BYOB Staff was well mannered, Tea, Water always at the ready but not hustling you out. ( its a fine line , they walked well) go at 3pm and beat the crush.

    (5)

  • Maura T.

    I like their bowls when YOU EAT THERE it's worth the price, but when you order out the bowls are WAY smaller not worth it, also I don't like that they don't make their Togo orders fresh. I saw them put the old sushi orders from the conveyor belt in Togo box's as I was sitting in the back booth, I could see right in the kitchen. Also the wait is too long.

    (3)

  • HoneyGirl D.

    if you like kurukuru then you'll love it over here. the pieces are big and fresh. you'll never be disappointed. but go early cuz they're always busy but it's well worth the wait.

    (5)

  • Clarinsane T.

    Never seems to fail me. It's so much cheaper than any other sushi place I went to and the food is a bigger portion than genkis.

    (5)

  • Lauren G.

    Been Here Twice & It's Well Worth The Wait And Price ! Too Bad It's Not Close To My House , Would Come Here More Often If It Was .

    (5)

  • Karen E.

    Recently I got to try this place. My family and I usually don't make our way to Kapolei to eat since we are townies. But this was an exception since my husband said this place was way better than KuruKuru. You know what I have to agree. The size of the Ahi Don was so huge!!! What I like most was the combos! I got the Spicy Ahi with Udon combo. This combo was really good since it was raining all day. The pumpkin tempura is a must! You can't come here and not get that. So this place is like KuruKuru and Genki were different colored plates each has a price. It is usually on a conveyor belt but you can order it fresh from your server which is what we did. It is a bit of a wait if you have a bigger party or want a booth but the food is great so the wait is well worth it. I really wish I lived in Kapolei so I could come eat here more often. But alas if I really want a good ahi bowl then this townie needs to go out of my way! Yum! I will be back!

    (4)

  • Carlos G.

    Amazing food that is fresh and tasty, Huge Portions and cheap prices. This is as good as it gets. I had the mixed Don bowl which was salmon and ahi sashimi with tuna poke and their spicy cubed tuna mix on top of steamed rice. That bowl of fish was heavenly. And the price for 4 of us with tip was $40. So Happy we decided to try this place out and the host and servers were really nice too. If you are staying at Ko Olina resorts, this place is a must try. There can be a 30 minute to hour long wait, but it is worth it.

    (5)

  • Sandy D.

    Recommended to us by a friend and since we were enjoying our staycation at Koolina, we came for an early dinner. The wait was relatively short, around 15 minutes. Portions are large. The food is definitely better than Genki by far and better than KuruKuru by a little. They have the best service here. I liked that they kept refilling my water and tea and asked us if we wanted to order anything else. I didn't have to flag anyone down. They had three guys making sushi in the middle area and I like that they knew what they were doing and they also kept an eye on us an asked if we wanted anything made. Spicy tuna tasted fresh. Prices are very reasonable. We had 17 plates ( 1 of them was a spicy ahi don) and it came out to around $50.

    (4)

  • Hirez M.

    One of the Best Place to eat sushi. The Portions are HUGE!!! & Fresh!!! Prices that wont hurt your wallet. :)

    (5)

  • Sharon G.

    So we went to Sushi Bay on a Thursday night, at 630pm. The wait was 1.5 hours! That being said, the food was so delicious for really good prices. I wouldn't say that it was worth the wait because the wait was really really horrible. With the parking lot being so close, there was an inconsiderate jerk smoking close by, stinking up the whole area. There were also a bunch of times that I wanted to scream at the servers because there were a ton of empty seats and no one would clear the empty plates. When our party finally sat down, the servers were very attentive and thanked us for waiting, which I thought was really nice. The sushi was so so good! The pieces of fish were so huge and so fresh. Eating the hamachi was like Sushi Bay saying "I'm sorry for making you wait, please enjoy this" and I did, thank you Sushi Bay! I will definitely come back.

    (3)

  • Brianna D.

    I would have given it 5 stars but service SUCKS! Rude and slow. Besides there service food is amazing guarantee going back.

    (4)

  • Missy T.

    Sushi Bay is right next to the Kapolei Jean's Warehouse; just look for the hoards of people sitting on the concrete planters waiting their turn. They don't take reservations, so if you're not up for a potential 45min wait you can phone in an order to pick up later. If you don't mind the wait, make sure you put your name on the chart just inside the door and your name will be called once some room is made. If it's your first time and you start debating whether or not the wait will be worth it, just look around at the other people waiting; when do local people ever wanna wait to eat?! You KNOW it's gonna be good. Once seated, service is similar to other conveyor belt sushi places - either grab off the belt or order your food from a server. Hot tea is free, and the ubiquitous pickled ginger, wasabi, and shoyu condiments are always available. Service is always pleasant, although not always prompt so do ask for what you want rather than sit and wait for them to come check on you. The portions are enormous. I'm talking Hamachi slices falling off the plate huge. Can't see the rice for all the Spicy Ahi in my Donburi huge. Omg, I only ate three plates and I'm stuffed huge. The flavor isn't sacrificed for size either. If you're not into raw fish, there are the standard cooked options like Tamago and Hot Dogs. There are also Kalbi rolls and Philly rolls which use cooked and marinated beef in place of fish. Udon sets and Donburi bowls are also available, and even come as a combo if you really can't pick between the two. As other reviews have mentioned, they don't have the dessert options that are at places like Genki however with Baskin Robin and The Cookie Corner a few steps away it's not an issue. Cherry on top? Sushi Bay is BYOB!

    (5)

  • Devonte L.

    Took a little long to get seated. Also the floors could be a little cleaner. But the quality of sushi seemed a bit higher than competitors with about the same price. Will be returning.

    (4)

  • Laneika T.

    Best sushi ever! Best flavor and they give you sooooo much for the price! Unlike the tiny dishes Genki gives you for an outrageous price. There is a line 99% of the time so, unless you NEED to sit and eat, do a take out order. 10min and your food is ready. While everyone is still waiting to be seated. That's my only issue. Make the place bigger! But, not being able to sit will NOT stop me from going or being my FAVORiTE sushi spot!

    (4)

  • Blaine O.

    I'd love to say this restaurant is awful and to stay away (so I selfishly wont have to wait as long) because it is always crowded. This is the best kaiten sushi on the island. I won't even go to Genki. The neta (toppings) are very generous and quite fresh. The prices are very good. Plan on at least a 30 minute wait as this place is very popular. I frequent Japan and never thought I would say that while eating kaiten sushi there, I sometimes wish I was at Sushi Bay...it's that good! My friends know Sushi Bay is my favorite restaurant so I got several gift cards for Christmas. I guess I'll be dining here quite often.

    (5)

  • Jon W.

    Cats out of the bag - 5 stars, plus 5 more. Averaging ONLY 4 stars for the quality, quantity, and service is a Shakespearean travesty. By far, and easily, the best Kaiten-zushi on the island. So fresh, so Ono.

    (5)

  • Lorna G.

    We lucked out and caught a lull in the crowds. It's no wonder they're always so busy. I'd like to give 5 stars but that's hard for me. Everything's super fresh and yummy and big portions. Picked great ones tonight. We had veg tempura,sashimi(hamachi & salmon),chanwamushi, and my fav spicy bomb. You gotta try it. YUM! Can't wait to go back. Best conveyor belt sushi I've ever had.

    (4)

  • Gabrielle C.

    Sushi Bay is just like Genki Sushi and Kuru Kuru, except way better in my opinion. They have more variety, better quality, and their portions are bigger compared to Genki and Kurukuru. The only downfall I have for them is that their place is small so there's always a wait. The times that I have been there from opening till a little after lunch time. I believe the shortest wait I've had in the past was 15 minutes and the longest was close to an hour. When they open at 10:30am there are always ppl waiting at their door ready to eat. Their take out orders are always busy and their phones are ringing off the hook but it's one of the best for its dollar sushi in Hawaii you'll get. I don't always eat off the moving belt only because I don't know how long the sushi has been up there, so I always order from the waitresses which is worth the wait in my eyes.

    (5)

  • Nicole L.

    Yelps comes to rescue ONCE AGAIN! Just landed in hawaii- got into our rental car and as we were heading in to Kapolei, to our resort, we were so starving that we felt like we could eat a whole entire cow! so yelped and found out that there was a place where they have hhhamazing revolving sushi for a decent price. I was worried about the wait since all the yelpers mentioned that- and like I have said, WE WERE HUNGRRRRRRREEEEEE!!!! However, the wait wasn't too bad, (thank gawd!) we were seated within 5 minutes and as soon as we sat down, we began doing major damage. Surprisingly, the fish here are GINORMOUS!!! the cut, I mean holy~~ geez, I have never seen nor eaten this big of a nigiri anywhere IN MY LIFE! and that says alot for someone who eats and loves sushi! and I mean LOVES SUSHI~!!!! It's fresh; ginormous, cheap and delish!! Service was awesome! I can definitely say this is THE place to go for sushi in Kapolei- HANDS DOWN!

    (5)

  • Heather S.

    The fish to rice ratio is ridiculous! I usually order garlic salmon, and the piece of salmon is 3x bigger than the rice. The first time I ate here, I thought I was just lucky getting such a big piece of fish, but I soon realized it's just how it's made. It's the same when you order ahi. At first glance, it would seem that their donburis are on the pricier side, but the bowls are also ridiculously huge. At most places, they give more rice and little fish. Here, there's a mountain of fish sitting on a bowl of rice. The rest of the dishes are ok. I've tasted better tuna mayo salad or ika geso at other places. Prices are not too bad, quite similar to prices at Kuru Kuru and Genki Sushi. My main complaint would be the wait time. I understand that the place is small, but they need to make some changes to how they seat people. It just seems a bit too unorganized. They always have all the workers resume the role as hostess, which then leads to a lot of confusion. It might be better if they designate one person to seat people. Another thing, maybe they could consider not having people get up and stand in line at the cashier to pay. The line often gets way too long because the line has those who has take out orders paying, too. There's not much room for a long line, and it's actually a fire hazard with the line blocking the only entrance and exit.

    (3)

  • Rie A.

    Prices are very reasonable, the food was good, & the service was exceptional! What I ordered; Spicy Tuna Don: portion was huge, the spicy ahi tasted so good & the aroma of sesame seed oil made my mouth water, I couldn't finish it, getting the mini son next time. Onion Salmon: they give pretty big pieces of salmon... So yummy! Oyster fry: nothing special, but I love oyster! Shrimp Tempura: batter tastes great, got a tiny bit soggy, but still very satisfying. Hot tea: Was already on our table and wasn't too hot to begin with. I will be returning.

    (5)

  • Caryn W.

    Yelp 100 Review Challenge 2014 Review 11/100 I'd heard that Sushi Bay was under a new owner and that it's totally different now. HC and I drove down into Kapolei since the Genki at Waikele was really crowded. There were a few people waiting, but we for seated within 15-20 minutes. The setup is the same as Genki or Kuru Kuru. The belt wasn't that packed when we were seated at first. We ended up ordering a lot off the menu. I got a mixed don and was so full that I couldn't finish all of it. HC ordered a variety of things, including spicy tuna, mussels, and other types of nigiri. More items appeared on the belt as we ate, and I could see the quality of the food was pretty good. There is lots of parking available and it's next to a bunch of places that serve dessert (Cookie Corner and BR). I'd say Sushi Bay is worth the drive out to Kapolei. We are already talking about going back. I'd say to go on a weekday if you can since I've heard that wait times can be up to an hour or so on the weekends.

    (4)

  • James F.

    Decent sushi place, it is genki style (sushi on a belt), but you can order if you want. More expensive than genki, but also bigger cuts of fish, and seems higher quality. Very busy at lunch, but there's a good reason for that.

    (4)

  • Loujel A.

    I always have a pleasant experience at Sushi Bay. Customer Service is great, food is great :) I really enjoy the spicy ahi don and the garlic salmon. Expect huuuuuuuuuge portions. However, I find myself ordering take out more than dining in because the wait is ridiculously long -- expect at least half an hour to an hour wait during the weekdays and over an hour wait during the weekend. I wish they could expand or move to a site with a bigger location :)

    (5)

  • Kalei A.

    My fiance and I are from town. But because my fiance works in kapolei we are always in the kapolei shopping center after work around 4 o'clock. We always saw the long line out of sushi and decided one day to try it out.I have to say they definitely make your moneys worth! They do cake the mayo, so if you have a weak stomach I suggest to steer away of anything that would have mayo. The garlic salmon is my favorite here! The slices of the fishes are WELL portioned! Definitely found my favorite sushi bar! The drive is worth it!

    (5)

  • Cammi N.

    I really do like their sushi! The fish are a whole lot bigger than Genkis or Kuru Kurus. The fish covers the entire rice! Their spicy ahi bowls are really big too. They put about two big ice cream scoops of ahi right on top! All I can say is that I feel like I really am getting the most out of my money :)

    (5)

  • Letie W.

    Right after sitting down, I stared at the conveyer belt. It was practically empty other than the wasabi containers passing by and the occasional agedashi tofu and shrimp tempura. I was starting to get a bit disappointed. Then I noticed a waitress taking orders from a couple and figured this must be how it is to be done. Which brings me to ask, what is the point of the conveyer belt? It should just be a Japanese tapa restaurant. So, here are my thoughts: 1. Spicy salmon don (or anything with spicy salmon)-huge, yummy!! Lacked flavor so I added shoyu. 2. Negitoro-no flavor. Just don't get it. 3. Spicy bomb-husband loved. Spicy & sweet. 4. Highly recommend garlic salmon and garlic ahi!! 5. Ahi poke Wonton-so good! Has a bit sweet sauce. 6. Spicy mussels-yummy! 7. Beef don-super filling AND...just as someone posted on their review...they do use a lot of mayo. If you like creamy, this is where you'll find it. Fish is fresh and plenty. I saw numerous take-outs, so I'm going to recommend this as my wait around 2pm was 30 min.

    (4)

  • Briane N.

    I had a great time. Food was HELLA good. Wait was worth it. Food kept rolling. Best of all? I saw the most beautiful girl on my trip to Hawaii. One of the female servers looked like Mila Kunis. I told her and she had the cutest smile haha. Man I wish I got her name....then her IG LOL well if you do find me ( mila look a like) add me :Breeahhknee

    (5)

  • Aaron R.

    Absolutely my favorite sushi place to eat at hands down. They give good costumer service and really seem to care about their guests. I really like how they give a good amount for their poke bowls. In my opinion though I think they should get a bigger place because its not quite spacious and always busy most of the time, but overall keep up the good work!

    (4)

  • Samantha T.

    Very good. Got us in fast even thou there was 15 people ahead of us Food came out fast. Staff were friendly. Our waitress forgot to fill up out waters and our hot tea but other then that very good. Good alternative to genki and Cheaper then kuru kuru!

    (4)

  • Sierra C.

    Had take out last night. Went around 5PMish and the dinning area slowly filled up as I was browsing through their menu. I always see crowds of folks waiting to be seated, now I know why! I enjoyed every last bite and spent roughly $13 for the following: Spicy ahi nigiri - Basic mayo based, but better quality then Genki Sushi/Kuru Kuru Green bean nigiri x2 - ONO STUFF!!! Dipped in teri sauce & batter before deep fried Karaage chicken - right out the fryer, super moist, super BOMB Dynamite roll - one of the best I had! Middle filling was the chetttt! The staff was friendly & very attentive to customers. I waited less then 10 minutes for my order. Wouldn't mind dining here next time!

    (5)

  • Aigum H.

    Went with a buddy. Service was fast and easy. Noise from music was too loud , its a restaurant not a club!! Price was ok not bad. Two people under 40$. Food was fresh, real impress

    (4)

  • Stephanie T.

    I have to start off by saying that it makes me so sad to read reviews based solely on wait time...it just isn't fair! What do you expect for GREAT quality, GENEROUS portion size, SUPER friendly service by the owner behind the conveyer belt at MORE than a fair price?!! Well I'm sorry...but you're just gonna have to be patient, and wait people!!! Sushi Bay used to be a hidden gem...but that's all over with. The word is out! The old owner of Kuru Kuru in Kahala Mall opened up this cash machine out in BFE...a.k.a Kapolei...sorry can't give out the meaning of the acronym...you'll have to figure it out on your own if you don't already know what it stands for. ;) I make the trek from Hawaii Kai all the way out to Kapolei pretty regularly because it is just that good! If you're looking for a super fancy sushi bar experience, this isn't the place for you. Here, you can relax...dress however you'd like...and grab a six pack of Miller Lite from either Safeway or Long's before coming here to dine because it's BYOB. I'm totally down with it...I don't like paying an exorbitant amount for cheap alcohol anyway. I think it works out well for all parties involved. Because of the average 45 minutes to 1-1/2 hour wait time...be sure to put your name down with the amount of people in your party right away! There's a list just inside the front door. Also don't forget to specify "booth" if you're not cool sitting at the bar. Let's talk about the foooooooood. All the fish is VERY fresh! And like I said before, the portions are insanely huge! I haven't had a single thing that I didn't like on the menu. My favorite is always spicy tuna everything! They have an awesome selection of different preparations of spicy tuna...so believe me when I say that I am in spicy tuna heaven when I dine here! My daughter on the other hand is still not too keen on raw fish...so I'll order her a bowl of udon, an order of inari, tamago, and maybe a spam roll if she's super hungry. She does like popping the Ikura in her mouth though! Strange child! Our family is stuffed and is ready to be rolled out of there for about $40, plus tax and tip! That is extremely reasonable! This place is even great for people on a serious budget that want to "splurge" on takeout...or maybe even a date night! The only suggestion I have being in the service industry myself...is that when people are ready to pay their bill, you shouldn't make them wait while you take care of a phone order. People on the phone are ALWAYS secondary, and should NEVER take precedence over a customer standing in front of you. Granted, it was a VERY young employee taking the order, and ringing out customers at the same time, and was obviously flustered judging by his body language and facial expressions. I think a lot of people would be turned off by this type of service at the end of their wonderful meal, and perhaps may not come back because of it. I, on the other hand will be coming back till the end of time...I have nothing but love for this establishment.

    (5)

  • Doloris H.

    You know when this business first started...the inside of the restaurant was always empty. With the occasion 1-3 customers. Now, this place is packed! This place smells nice :) And take out is fast! Waited 1/10th of the amount of time that the people who wanted to dine in were waiting.

    (5)

  • James C.

    I live in town but hey...I will drive out to Kapolei and back to eat some great sushi! The wait time can be long but I make sure I got nothing else plan for that day and just chill!

    (5)

  • Jennifer T.

    As far as conveyor belt sushi goes, Sushi Bay reigns supreme. Menu is very similar to KuruKuru as the owner was once the head chef at KuruKuru. Prior to him acquiring Sushi Bay and completely revamping the menu it was a dismal place. I tried it and vowed to not come back until one day I noticed that it wasn't so empty anymore. So curiosity took over and I came to find a new owner had come in and changed things for the better. The fish here is so fresh you know once you taste it. And it leaves you yearning for more. Hence the long line outside of this place almost from open to close. They have the best salmon sushi. Prior to Sushi Bay I didn't like salmon sushi. At Genki its fishy tasting and not pleasant at all. The garlic salmon is one of my faves. Along with the spicy ahi bomb, tempura pumpkin, chawan mushi, and garlic ahi. Their poke don bowls are ginormous. If you order one of those you won't need anything else and for the price its a steal. I like to dabble in everything that I like here so I order a mini don and that way I can have other sushis to satisfy my sushi craving. If the line is too long and you don't want to wait, walk in and place a take out order. I take out from here pretty often. Its just as good and plentiful as it is when you dine in and you don't need to wait an hour to be seated. You can sit comfortably at home gorging on delicious sushi.

    (5)

  • Kito C.

    Of course it doesn't compare to Japan, but definitely better than Genki! Affordable, huge portions.

    (4)

  • Aim H.

    I decided to bring the family here to try this place. It was suggested by a friend and the yelp reviews were pretty good. We usually go to genki. I agree with my fellow yelpers when it comes to portion size. The portions are bigger at sushi bay then genki and kuru kuru. The sashimi pieces on the nigiri are, by far the hugest pieces I have ever seen on any sushi! The hand rolls are also really big. But there are a few con's, the wait is long because the inside is really small. The selection on the belt was hardly what I consider a selection , the bathrooms are behind the building and if you are in a rush and didn't realize that you need a code to unlock the bathroom door, you might be in trouble . I personally like the taste of genki better.

    (2)

  • Lai T.

    I have come here several times on my own with the hopes of seeing whether it was hype or the real deal. I have not really been able to gauge the wait time as usually I have been seated pretty promptly (the joys of dining solo). The service is a hit or miss. Like Genki, this is a conveyor belt sushi joint. Although there are fairly thick slices of fish on conveyor belt-the quality of the fish isn't the greatest. For instance, the Garlic Hamachi was a little too cooked for me. The Dynamite roll was okay-about 4 big bites. On my first visit, the service was a bit off. I wasn't sure if it was because I was dining alone or if they were just oblivious. During my second visit-the service was much better. Overall, not a bad place to satisfy a sushi fix. The mix don is pretty generous ;)

    (3)

  • Kara C.

    I've been here twice now. Both times, we waited almost an hour. :\ This past Saturday, we waited 50 minutes for a seat, and even after we were finally seated, the staff seemed to take their time doing anything. They weren't very friendly either, except for one male server who was the most responsive. Basically, expect lots of waiting for everything! However, the food was great. (Garlic ebi and spicy ahi are yumz.) Big heaping portions of pretty much everything. Lots of items to choose from. Moderately priced. Overall, I'm still not too sure if it is worth the wait. It beats the other conveyor belt sushi places by a long run as for quality, quantity, and menu selections, but the wait is so damn long every time. I don't think it's THAT special to the point where you should waste an hour of your day. These guys need to upgrade to a bigger location! At least for now, definitely try to go during non-peak meal times!

    (4)

  • May Jane T.

    Impressed with this place and I would actually choose this sushi joint over Genki sushi any day. Their portions are bigger than Genki sushi and you get what you pay for. I ordered the regular sized Spicy Tuna bowl and boy did I underestimate their sizes. I couldn't finish it because it was a lot but still so good. My mouth is watering just thinking about it. The wait is long just like other people say but it's worth it! And although it's always busy here at Sushi Bay the workers always seem to be on top of it. Friendly and efficient service. I had seen so many fast food places that are booming with customers but lack good customer service and efficiency. If you're a Genki lover, you won't be anymore once you come to sushi bay. Love this place.

    (5)

  • John R.

    Worst customer service ever!!!!!!!!!!! Called to place a take out order, couldn't get through forever. When I finally did guy asked if I could be placed on hold, set the phone down and just left it there for 10 minutes, listening to people talk until I hung up. Seriously, who does that?! Just cause your food is good, doesn't mean your customer service can be horrible. I've been hearing more and more about the terrible service here. I'll take my business else where!

    (1)

  • Mildred R.

    Really great food here..I love that a lot of items are really affordable but you can rack up your tab if you aren't looking at the plates you get. The portions are small are very fulfilling and has really good taste. The fish is really fresh and I love that you can really see when they make your food. They don't have bento boxes but they do have small donburis. Parking is in the shopping center. The wait time can be quite a while especially 80 you cone with a big group. They only have 3 booths that can fit up to 7 people otherwise it's just going to be around the sushi bar area.

    (4)

  • Jenn Y.

    I'm so glad Kapolei has a sushi joint that is price good and tastes good. This place is like Kuru Kuru and Genki rolled into awesome! It can get busy but the portions are bigger and taste better. First time I came here was before the new owners took over. It was ok. But since the new owners took over we came here 3x already. They have sushi and non-sushi items which was good because when I was pregnant I could not eat the raw stuff so thank you for having a big variety of non-raw cooked options. I think the best thing they have on the menu is the chawan mushi!!! Genki took it away from their menu so I come here for this and I'm very happy with this because it's so tasty!!!

    (5)

  • Michael S.

    Wow, I always knew sushi in Hawaii seemed somehow fresher than on the mainland (even though it is probably the same fish flown in just like at home) but we were surprised by how much we enjoyed our visit to Sushi Bay. We don't have any kaiten "conveyor belt" sushi restaurants near us in San Diego so Sushi Bay was already a thrill. The prices were much lower than we're used to but the best part was the sushi. The spicy ahi was the best we've ever had, and the spicy scallop was almost equally awesome. The unagi pieces were huge, my ebi was great and the kiddos loved their tempura & udon. The spam roll was also a nice treat. When in Rome... We were staying at one of the fancy full service resorts in Ko Olina and this meal at this little unpretentious sushi joint was for me a food highlight of our trip. We liked it so much we took out from Sushi Bay the next night too. Loved it.

    (5)

  • Jesse A.

    I invited a few of my friends for all of us to experience our first visit at Sushi Bay, and I'm very delighted about my experience It's very convient for small gatherings with affordable prices. Portion sizes are pretty big for an affordable price. Moreover, the Ahi smelled and tasted really fresh. Althrough i didn't get to try all dishes due to my allergies, the very few dishes i tried were the spicy tuna, and salmon. My friend tried the spicy tempura and she said it tasted "really good." Superior customer service! Servers always attending and approaching us thus creating a friendly environment. I just hope that Sushi Bay gets bigger so that they can possibly build a bigger restaurant that holds more people so that there aren't people waiting 1 hour+(but it's trully worth the wait). All positive marks from me. I just wish i tried more of the dishes.

    (5)

  • Arlene S.

    It was our first try. It's inexpensive and portions are huge if that's what you want in a sushi bar. For the time we waited we could've driven to a real sushi bar in town for fresh fish and quality food.

    (3)

  • Kristy N.

    My first experience and I'm already not enjoying it. I came here because it was recommended by a relative. When we got here we put our name on the wait list. There was only one other party before us which was a 3 top. We had a party of 2. Our wait time was 20 minutes when there were 2 chairs open near the podium. As I continued to watch, it looked as if where the two seats were located was where the servers would place the tickets for the take out orders. If that's the case then take the chairs away do it doesn't look like those seats aren't being sat. Once our name was called another patron stood up as if that was her trying to pretend that was her. Unreal!!! Now that I'm eating the food it is good and they come in big portions and very good! My water kept getting filled but not my tea. Not sure if it's by request only. Ok now that I've already finished eating, I looked over to the two chairs that were open the entire time we were waiting and there are people sitting there. This upsets me because I could have been sat there instead of waiting. Even if there were reservations, unless they requested those particular seats, they should've sat parties there. Will I come back? Not sure. There are lots of sushi places to go to. I think if I ever came back and experienced the same thing I wouldn't ever come back.

    (3)

  • Alohalyn M.

    I've eaten at this place numerous times and granted their service always sucked but their always made up for it. However my last visit was was just horrendous and the food did not make it for their crappy customer service. Yes it's known fact that customers usually wait hour or more to be seated so that I can make do with but the people at the cash register and the ones taking orders never smile and they look like they don't even want to be there. Next when we are about to go pay I order take out for my dad and I thought they were going to give it to me when I paid. She didn't. I thought they weren't done with my order yet so I waited outside for another 5 minutes. Went back in line and waited another 5 and when I asked for it the cash register girl look at me like I was crazy but thank goodness the other girl knew what I was talking about. So that other girl gave me my order and I went on my merry way. Not before I realized though that my order has been sitting on that counter for god knows how long it could have done when was paying for my check 15mins ago. Mind you I ordered spicy ahi and ahi mix don. That could have been a food disaster if I had waited any longer to go ask them for it. All I can say is I would not go back or tell anyone to try this place until they change either their employees or their employees attitudes.

    (2)

  • Paul N.

    Generous portions. Reasonable price. Had to cut the fish slice in half to eat it. That how big it was! Best conveyer sushi I been to on the island. I went here 2 days in a row! Very crowded! Now probably more that I mentioned it on yelp Best to go real early

    (5)

  • Kimberley H.

    This place gets packed even before the doors open at 10:30am!! I'm glad they put out a sign in sheet that "saves" your spot so you don't have to keep track of who came before who. The conveyor belt system is really cool. If you don't see what you like, you can always order directly through the waitresses. The servers here aren't overly kind and don't walk around with smiles BUT I will say that they handle business and handle it quickly and efficiently. The fish servings on the sushi are huge!! They don't skimp on giving you a good portion that's for sure. I loved that they even had offerings for keiki. My keiki doesn't eat sushi so she had edamame, miso soup, fries, fried chicken pieces and mandarin oranges. And those were also available on the conveyor belt so she could help herself and felt like a big girl. Love, love, love sushi bay. We will be back when we vacation here in the future. Mahalo for a great experience sushi bay.

    (5)

  • Misty P.

    Although this place is always hella crowded, the sushi is great for a conveyor belt style sushi restaurant. The rice is nice and warm, the sushi rice has great taste, it's clean and the service is friendly. There is always a line outside, even for take out orders. The slices of fish are thick unlike other places, and seem fresh. It's located in the Kapolei Shopping Center which is closer than Genki is.

    (5)

  • Chels E.

    I love the sushi and food here! (I personally like Sushi Bay better than Genki ;P) If you ate at Kuru Kuru sushi, from what I learned the owner of Sushi Bay was the co-owner of Kuru Kuru, so the sushi and portions are very similar. I'm still working on trying to eat raw fish...but I love the Spicy Bombs!! It's the only type of sushi with raw fish i'll eat. Other than that everyone else I know loves all their other sushis, and bowls because they give a lot of fish, their portions are good and big. Their udons and tempuras are good also. Service is good here, there is a lot of servers walking around the restaurant so there is always someone there if you need something. The only thing is that the wait can be really long, lately its been 30 min to an hour, even just for two people. But hey what can you do if the food here is good and the price is decent :)

    (5)

  • Evan E.

    Checked this place out today because I was in the area. I have to say my experience was a good one. The staff was very friendly and helpful. They came around quite often to check on us. The portions here are huge! I recommended this place if you're ever out on the Westside. I'll definitely come back.

    (5)

  • Kaeo R.

    My favorite place to eat sushi,I come here atleast twice a week.Take-out is fast.They are always busy wait time is atleast 30mins-1hr.Portion size is alot,This place is good!!

    (5)

  • Amy Y.

    I know TONS of people are talking about this place. It's another similar sushi place like Genki and Kuru Kuru Sushi. I just wanted to try something different here compare to the other sushi place, and since I'm in Kapolei might as well. So I ordered the chicken avocado nigiri. It took around 10-15 minutes for it to come out. I know it's busy. But that's quite a wait for a small piece of chicken to be fried. I like the food on the menu. They had more variety I've ever seen in other sushi places. There were different donburi, combos and udons. I love to try that next time. Prices were decent. Definitely worth it.

    (3)

  • Erika M.

    I love their mix bowl with salmon, tuna, spicy tuna and ahi poke. I also like their chicken karage. However I do not like how their mochi was rock hard, they should turn down their mochi freezer. Servers are pretty quick with refills on drinks and are very nice.

    (4)

  • Florelei B.

    The only thing that was good about this place was their spicy tuna. The wait was super long and when we were next, the staff were unpleasant and all over the place. It was obvious they paid more attention to their take out orders than customers who walked in. We waited for almost 10 minutes for them to take our order & for them to give us water. The belt had nothig but somen salad/dessert. If you live on the east side, its not worth the trip. Kuru kuru or Ono's seafood is better.

    (2)

  • Lisa S.

    Heard from the grapevine that the Sushi Chef's used to work for Kuru Kuru PearlKai - so you know what that means...onolicious! The portions are huge and the taste is yummy, my go to Sushi House for cheap and delicious lunch or dinner. Spicy Tuna Don is a must! Yellow &1.50 -- Red $2.20 --Blue $2.80 -- Green $3.80 -- Purple $4.80 my kind of prices!

    (4)

  • Joanna Y.

    I can confidently say that I think Sushi Bay is THE BEST kaiten sushi spot in Hawaii. No matter if an off hour or not, it's AT LEAST a half hour wait (rarely less)...That has to tell you something about the food! Read on for more... (or skip to the food, the best part lol). LOCATION In Kapolei, I don't know the name of the complex but its by Baskin Robbins and Cookie Corner. ATMOSPHERE Too small for the amount of traffic they receive. Nothing special inside, looks like your regular Genki's or Kuru Kuru's. SERVICE Its been pretty good every time we've gone, the servers are attentive and food usually comes out timely. But sometimes a few random stuff like the pumpkin tempura comes out really late. FOOD The reason why I like it so much is because the prices are reasonable and they are the most generous with their sushi. I think you get the best deal here out of anywhere else, seriously. - MIXED DON: Half regular tuna poke, half spicy tuna poke, slapped with two pieces of salmon. Just watching them make it you're thinking, really!!? It's humangus. It's a meal in itself. Luckily, they have mini mixed dons and other poke bowls available for us who can't handle the glory of the regular sized mixed don. - HAMACHI: I try this out everywhere I go and Sushi Bay is so generous and fresh, fatty pieces. I just love how the pieces of hamachi aren't even close to fitting in the saucers (when I dip it in my shoyu/wasabi). The same is to say about their other sushi pieces, just so good! - UDON: It's not bad, I like that they have diff. udons with tempuras or udon + don combos.

    (5)

  • Earlene C.

    Poke Don!! Don right!! This place seems to be a super popular spot and I see why! This is a sushi boat restaurant, but during the time we came, they were taking orders, which was nice!! Fresh food and quickly made. The prices are so good and the food amazing. The Poke Don is a must. All that we ordered was delicious. Service was on point.

    (5)

  • Hilary B.

    I. LOVE. SUSHI. And every time I go home to Hawai'i, I usually go to Genki or Kuru Kuru for a sushi fix. But we heard a lot of good things about this place & decided to try it out. We were not disappointed! Although there was a little bit of a wait, it was worth it! They give you generous servings & the food is always fresh. Definitely giving this place 5 stars!

    (5)

  • Raelyn B.

    I've been here twice and only because my friends are all, "Let's go to Kapolei, I want Sushi Bay!" I never found this a problem because I live on this side. I just don't come often because I'm in town but when I do, it never disappoints. A lot of people come here in groups of 4+ (well, when I was there) and always want a booth so that's probably why the wait is so long. They're not very big, maybe about 4 or 5 booths and the rest are all counter. I went during lunch at around 1pm and got seated after maybe 15 minutes. At that time not a lot of things were on the belt, I usually stay away from what's on there, except wasabi... My friend claims that they're cheaper than Genki but I never noticed. When our food started to come out my garlic salmon and my friend's unagi nigiri were huge. They're really big pieces! I didn't understand. They're poke bowls are really big too! OH and the best part about Sushi Bay is that they offer an assorted vegetable tempura. Not a tempura bowl with rice and you're forced to eat rice, no. They come as is and that gets me excited because no one else does that! Definitely a sushi place you should try out while in Kapolei!

    (4)

  • C M.

    if you want big portions of fish and little bit sushi rice this is the place to go. The fish was good quality considering the price. The fish to rice ratio was a bit much for us, They have poke bowls, spicy tuna bowls, chicken and beef bowls. Kids loved the spicy tuna bowl. It wasn't like the normal spicy tuna that isn't spicy, this had a nice kick to it. The mini bowl was big, 1 adult and 2 kids shared it and it was perfect. There was just salmon on the revolver, you need to place order to get a variety since wasn't much variety in the belt. Kids say they like genii better. The wait was a bit long since the place only has 3 booths and The rest is counter style. There was open tables, but for some reason they didn't sit people for a while. That definitely added to the wait time.

    (2)

  • Valerie M.

    Horrible experience. We waited 75 minutes for a booth as a party of 7. At the hour mark, they sat 2 people in the booth even though 2 could have fit at the counter. Because the booth got cleaned before the counter seats! We were told 20 more minutes, then they told us we wouldn't be served!!! Terrible business! !!

    (1)

  • Tracey R.

    SUSHI BAY IS BAE Why? - great quality food for a "fast food" sushi spot - huge portions...the nigiri pieces, i literally need to eat it in 2 bites, don't even get me started with their dons (love the mix don) - they do not add an overwhelming amount of mayo on your food like genki lol - friendly staff - affordable!!!!! the only thing that sucks.....it gets super packed. but you know what? its okay...ill wait. cause why? sushi bay is bae....if cannot wait....take out LOL

    (5)

  • Ninarae N.

    Yes, Sushi Bay! You goooood! Probably my favorite sushi place right now on the island that has a similar serving style to kuru & genki. I tried a variety of plates that were generously portioned, however my fav of all that I tried was the garlic ahi! So damn good! I'm sure between me, my bro & sis we ordered at least 6 servings (upon other things)! Be prepared to wait a while cuz there's very limited seating. Staff is great, very energetic and friendly. Also very helpful to me & my fam (newbs) & prices are cheap & reasonable. I will most definitely be returning!

    (5)

  • Cliff P.

    Best sushi restaurant in my opinion! Its always worth the trip from mililani to eat here, great portions at a great price. I give it a 4 star rating because its just too small, and the wait is long! Make sushi bay bigger or open a new store :)

    (4)

  • Tiffany P.

    I would have given this place more stars, as I do love the food, and the servings are Man sized, but... today we checked in, and we have been waiting approximately 20-25 minutes, and all the while there have been 4 empty seats to which they have sat NO ONE... we are a party of 2. The seats are split 2 and 2 at the bar. We could have easily eaten, and been done by now. Yet the empty seats remain for the larger party in front of us. It doesn't make any sense to me, as the booths will soon open up, giving way to seat the larger party. For this I minus stars. It's efficient thinking and normally other restaurants operate by filling the empty seats and estimating times....getting people in and out maximizing profit.... idk.. just a bit disappointed by this. Otherwise, they are usually on point. Maybe they are having a bad day or training???

    (3)

  • kristine f.

    Finally became acquainted with Sushi Bay and boy was it a great first impression. I have put off trying it for awhile since I figure it was just another typical Roboto Sushi restaurant. When I get my butt out to places I don't normally get to go, case in point Kapolei, I like to eat at places I don't have in my neck of the woods. So I did it, I finally had their Spicy Tuna and their recipe is really on point. Genki has become extremely inconsistent in the past couple of years. Kuru Kuru has also let me down before. But Sushi Bay was like a breath of fresh air. Prices are slightly lower here and the portions were massive. I was impressed!! I enjoyed the quality of the food and also the variety of the menu.

    (4)

  • Gerald A.

    A few years back, a coworker of mine introduced me to Kuru Kuru Sushi. It was love at first bite and thereafter until that job ended we made a weekly pilgrimage for "Mixed Don and 2 sets of Hamachi" (on light days, haha). After that it became a monthly affair until one day they decided to play with the don bowl sizes. The change turned me off and I shed a tear when I made the visit for the last time. Meanwhile, when Sushi Bay opened in my neck of the woods, I excitedly checked it out with my childhood friend and was disappointed. The sushi had a decidedly Korean flavor, and while it wasn't bad, it also wasn't what I wanted. The Bay became a footnote in my mind after that fateful day. Then strangely enough, where once I took the bend and saw an empty corner shop, I started to soon see a small crowd waiting. That crowd would get bigger and bigger whenever I passed by and finally I had to ask that same friend if he knew what was going on. He was surprised I didn't know since I was a huge Kuru Kuru fanboi and had introduced it to him. Apparently, somebody from Kuru Kuru bought out the Bay and brought the recipes and even brought the don bowls with him! I called my friend a dirty liar to which he bet a lunch that what he said was true. I put in my trusty old order along with his on the phone and he went to pick it up. I was confident I had won. He brought the treasure back to my house and ceremoniously placed the mixed don which had been a staple of my life for so many years before me. And immediately after that, the receipt next to it as a suttle reminder: yeah, you know you're paying for this lunch. And I did. I have also paid for many lunches after that and picked up many a phone order (you have to be crazy to want to wait for a table; even in the afternoon on a weekday there's a wait) Now Sushi Bay has become a near weekly stop for me, much as its predecssor was. I pray they never change the don bowls because I don't know if I could stand to lose paradise once again.

    (4)

  • Marjorie C.

    I love you sushi bae bae. Your overflowing donburis, the way you smell so fishy (in a good way) like the salt spray of the sea has left its fragrance on me. Love it here because their portions are ridiculous and the fish tastes so fresh. Ten times better than kuru kuru and 20 times better than Genki. Say whaaaaaaaaat!!! You heard me sushi bae bae is the one. Workers are efficient, genuinely nice and I've always had excellent customer service. We get the large mixed don (to share), garlic hamachi, shishamo and whatever else tickles our fancy. Average check is under $30 for 2 people. Gets crazy busy here so be prepared to wait. On average we've waited 30 min for a seat at the rotating sushi belt. Our go to place for quick and delicious sushi without breaking the bank! Located next to Gamestop, Hawaii State Federal Credit Union in Kapolei Shopping Center. Parking isn't a problem.

    (5)

  • Adrianne B.

    I've been going here quite often, more so now since its lent & this is all I want to eat on no-meat-Friday's. I always get a MINI spicy tuna don & even then I struggle to finish that. It's so filling that I hardly ever order anything else. Not that I don't want to, it's because I already have unbuttoned by pants & can't go on anymore. Less than $5 spent & soo full already. Worth every single dollar. When I can, I try to be there before they open at 1030. They leave the sign out sheet outside the door so don't forget to drop your name as soon as you get there. Today, we arrived at 1020 & didn't see too many people outside. But don't let that fool you, I went to put my name down & there was already 10+ parties deep on the waiting list. When it was getting closer to 1030, everyone else who had already put their names down started showing up. They go down the list & everyone goes in. Before you know it, its a full house! And, there's still a lot of people waiting outside. Servers are great. They take orders accordingly & come around often to check up on you. They all share the tip, so tip well... They deserve it. If you're planning to put a phone order as soon as they open... There's a good 15-20 min wait for your order to be ready. Every time I'm there, the phone is constantly ringing with folks putting in an order. There's always a massive amount of bags filled with sushi behind the cashier waiting to be picked up. The only downside. I don't like how the water tastes. But, the hot tea is good!

    (5)

  • Sandy H.

    We've been here a few times now and each time the experience gets a little more MEH. We visited after hearing it billed as the Kuru Kuru of the west side many times. My first visit I was in awe of the quantity of food for the price. Just like Kuru Kuru, if not more. The scoop of spicy ahi was bigger than the size of my fist! Since that first visit I'm noticing that the wait times are starting to resemble that of Kuru Kuru's. Can't blame them for becoming so popular - and to their credit, they do clean tables and counters immediately so they can seat the next ones on the list. My most recent visit is the reason for the 3 stars. We ordered a few rolls and some items that needed to be cooked in the back. I don't think it was extremely busy that night, but the items from the back took a really really long time. I'm not one to complain, considering it's a place like that, but it was noticeably delayed, and the server kept coming back to us apologizing for the way. By that time we had already finished our sushi and were almost forced to order something else quick just to have to something to bide the time until our hot food came out. I dig the fact that I can get full for until $10 here. And they are well above Genki Sushi in sushi standards. I will give them that credit. And we're definitely be back over and over again. Just maybe right when they open or right before closing time.

    (3)

  • Abc D.

    I made a take out order for our family cause the wait was over 30 mins long. There's usually a long wait but it's well worth it if you want to eat in. The sushi was good and not as pricey as other sushi bars. We ordered the scallop mayo, spicy bomb, dragon, dynamite, rainbow, masago, garlic ebi, and unagi. All were good except the unagi. I wouldn't recommend the unagi because it was over cooked (burnt) and just didn't taste good. Otherwise everything else was good and the prices are good too. We are definitely coming back for more.

    (4)

  • Chad Y.

    Why on earth would I become a fan (and give four stars) to a conveyor belt style sushi establishment!? Because, I only ordered sushi and didn't grab anything besides the wasabi off the belt. That's really the only way to go when it comes to eating at Sushi Bay and you'll end up with a pretty good experience with some awesome bites at some pretty reasonable prices. When there is a line of people WAITING, that is a pretty good starting point. The 30 minute wait when you are hungry, can be quite miserable. However when you finally hear your name called and you find your seat, it can be an almost blissful feeling. The cuts of fish are fairly generous, especially when you consider the prices. The ahi was fairly fresh and not very gritty. The spicy ahi was well flavored, and the rice nothing truly special, nor was it disappointing. Saw a couple of spicy ahi bowls go by and the portions were very healthy. The bottom line: It isn't going to be the most mind-blowing sushi you have ever had, however it definitely won't disappoint on quality nor quantity. Service is pretty good and fairly attentive. The staff came by and took orders often (and when we needed it) and filled water regularly so that we never went empty, especially when you had a chunk of wasabi and you needed the heat to be quelled. All in all, its pretty darn good for conveyor belt sushi that you order off a menu and not grab from the belt experience!

    (4)

  • Michael S.

    We have recently had the opportunity to try Sushi Bay and we are more than satisfied. For the price, you get a much larger portion than any other sushi place we have been on island. Compared to Japan, this is one of the closest we have seen to come to the taste and atmosphere of real Japanese sushi without actually being in Japan. Great Job!

    (5)

  • S Q.

    Big portions for little price & it's just as good as those pricy sushi bars in town. It's never a disappointment when dinning here. I leave here full & satisfied you can't say that at most restaurants

    (5)

  • Nikki F.

    They're lucky the food is decent, cause their service is lacking. I don't think the staff could be any less excited to be here. The only time the cashier smiled was when she was talking story with a co worker while ignoring me waiting right in front of her. But as the polite customer I am I let them finish talking story. She finally looked up at me, stared for about 5 seconds, then gave lackluster hello. Then I was told I can't pay my bill yet because my take out order isn't ready, slowing the whole process. Now I'll just wait in line again when my food is ready to pay. You'd think customer service, or acknowledging a customers presence would be a priority. Im sure there a lot of friendly people who'd love to be employed. This will be my last stop here. Well, when I finally get my food, can pay and leave.

    (2)

  • Maria D.

    Fav place ever since, even before they become talk of the town. Cheap prices with large portions. No can beat that!! Crew are nice and attentive. Lunch get really packed now a days and even on the afternoon. Wait is around 20-30mins so plan ahead or just call for take out.

    (4)

  • Jurija M.

    Oh lordy! The mayonnaise usage is far too strong here. Why Sushi Bay, why? Why must you have done that to my weak, weak stomach?! Came here on a Monday night. We signed in when we walked in, took a seat, and waited 10 minutes. In the short 10 minutes I had to wait, I noticed the filthy ground. I doubt a mop has seen the floor in weeks...maybe months...or years. This sushi joint is down, down, down on my list here on the island. I can not believe that they are allowed to keep the floors and doors so dirty. Windex and a mop...should I go buy you these things? Anyways, I had sashimi salmon and hamachi to start-- both very good. The mini udon and the mini spicy tuna bowl on the other hand...YUCK! First of all, what was I thinking getting udon at a sushi joint? Just stick to sushi, right? I think so. . .or maybe not. I don't know. Because the next roll I got, the spicy hamachi, mixed with my order or spicy tuna, had my tummy churning. WHY is this CAKED in a spicy mayo mix? I understand sriracha caking but with the mix of mayo..I do not. The service was fine and the free green tea was a plus! The guys behind the belt were also kind and cute. Yes...cute sushi boys. But, in the end, I will stick to Kazoku Sushi. I hope my BFFs at Kazoku aren't reading this right now and saying, "HA! You deserve lesser sushi somewhere else for turning away from us on your weekly sushi date night."

    (2)

  • Ian P.

    Great food. Great prices. Great service. Horrible super long wait. Can't really help that because the place is so small. But if you can wait, it's def worth it.

    (4)

  • Arnold A.

    I always enjoy my experience coming here. It's quickly becoming my favorite sushi place to grab lunch. The wait can be awhile (sometimes up to 30min) but I don't mind it because the food makes up for it. The prices are cheaper than the other two sushi places I compare it to. And the portions for their donburi is well worth the price. I find myself always ordering the small bowl and I still have a hard time finishing that.

    (5)

  • Loren S.

    Our prior favorite sushi location was Kurukuru. Surprise! a former member of that location now runs this in my home town. They are doing it right. Big portions of fish and not crazy price. You will need to wait in line just like the other favorite location, but always worth it. We'll be going here more often now.

    (5)

  • Lorene P.

    Shh... Don't let out the secret....This place is popular and busy! Expect to wait 30 minutes for a seat. I think we waited longer than it took to eat. Service is good. There are 3 chefs in the front. Hot tea is not free. The slice, yes, I mean slice, not a piece of sashimi on the various nigiri. The slice is fresh, thick and long! Favorites are sake (salmon), hamachi, ahi, garlic hamachi. The ahi poke bowl is a deal! Actually, the prices are the best here! Plates start at $1.50!

    (5)

  • Jennifer L.

    Waited for an hour to be seated. But thats the usual wait time and the food here is so delectable that it pleases the palate. It is worth the wait. The prices here is cheap. The reason I gave a 4 star is because of the wait. Other than that I recommend this place for all you sushi lovers.

    (4)

  • Shannale K.

    Best affordable place in kapolei for sushi! Portion size beats any other sushi place near. The price you can't complain about. The selection is good. The service and staff is always on point. There really is nothing else to say about this place, expect come early and prepare to wait. Always packed because you can't beat the price, portion, quality and service. Our go to quick sushi fix near home.

    (5)

  • Crys Y.

    Always Satisfied!! The freshest fish at the best price! There is almost always a wait, but it's worth it. You will leave feeling satisfied and planning your next sushi bay date.

    (5)

  • Marni T.

    I came here twice, first time I was very disappointed though left full. The second time I came here was just as bad. We waited such a long time, people that came after us were going in to eat. After 30 minutes I decided to see what was taking so long, they ended up crossing off our names without even calling us. We were about to leave but they apologized and sat us. We were already irritated though we got over it because we wanted to give this place a chance. The waitress got us waters and asked if we wanted to order some stuff. The sushi rolls are okay, I really like the miso and green tea. I only gave 2 stars because they have the worst service by far. I'm not sure if I'll be back.

    (2)

  • Victoria A.

    So i had a party to go to yesterday and in lieu of cooking, I chose to take a nap prior to the party. If you're like me, convenience is everything! I called Sushi Bay at 5pm and placed an ordered for their Tempura Platter for the price of $30.99 which included an assortment of tempura'd veggies (the yummy kabocha is on steroids - in a good way), shrimp, calamari and gyoza (yeah...that's NOT tempura but who cares). I picked it up at 6 pm and it was already packaged and ready to go. Stars for NOT having to wait! Especially since I requested a 6pm pick up. Excellent! Sold! I had chopsticks, ginger, more than enough tempura dipping sauce and was offered wasabi and soy sauce. Sushi Bay also has an assortment of Party Platters to choose from as well as a Spicy Ahi Bento for $13.99 for 10 pieces, Sushi Bay Bento for $12.99 (also 10 pieces), an Inari and Tamago to go for $6.50 (8 pieces) and a Nigiri Bento for $14.99 (10 pieces). For a Friday evening....excellent service for take out! Make sure to call ahead and indicate pick up time. Btw....my tempura platter emptied rather quickly - can't go wrong with a local favorite.

    (4)

  • Joanna T.

    Affordable price. But you just need to be patient to wait for your name to be called. A lot of people eats here especially during the weekends.

    (4)

  • Essential Carpet Cleaning H.

    Ate there for an early dinner at 4ish and still had to wait! But it was worth it! Had the mini spicy tuna bowl and it was huge! The ala cart sushi cuts were way bigger than the ones at other places! The price was well worth every bite and I am definitely coming back! Don't know a good time to go without a line but it's definitely worth the wait.

    (5)

  • Isa R.

    Word of mouth has spread and there is now a wait to dine in at Sushi Bay. Coming in on Saturday at 1:30 was a bad idea (1 hour wait). The sushi here is better and cheaper than Genki. There are still some beloved items that Genki has that Sushi Bay doesn't--like stuffed mushrooms and salmon karaage. Overall, Sushi Bay is better than both Genki and Kuru Kuru. I've had good experience with service every time I've come here. I've noticed at other similar sushi spots, the sushi chefs in the center make the sushi, hand you some of the sushi you've ordered, and that's it. At Sushi Bay, the sushi chefs actually make an effort to ask you if you'd like anything else. I really like this approach. I don't find it too pushy, and it's nice that they actually acknowledge you other than when they hand you your sushi order. The quality of the fish is great, and the portions are HUGE. Not to mention the prices are, as far as I can tell, cheaper than the competitors. I wish they had one in Ewa Beach! The spicy ahi hand rolls here are literally twice the size as that of Genki and Kuru Kuru. My favorites: spicy ahi hand roll (temaki), garlic ahi, garlic salmon, salmon belly, oyster fry, and spicy ahi wonton. I really hope Sushi Bay expands to a bigger location in the future/more locations island wide.

    (5)

  • Kimberly X.

    When we called before leaving itrampoline, wait was at 25 minutes. We got there 10 minutes later and it was 30 minutes. We wanted to be seated so didn't mind having our group be split. First group wasn't sat until a full 40 minutes then the other half of the group 20 minutes later. The food, price and service is great! But the wait time was a little long. So if you don't mind waiting, great place to eat at! (was a little long for the children though lol)

    (4)

  • Jade Anne D.

    I WOULDN'T RECOMMEND THIS PLACE TO PEOPLE WHO ARE IMPATIENT. I've been a customer for a long time and I'm never disappointed. The only thing that's frustrating is waiting for 1+ hours just to get seated, but then again, I don't mind it because I'm never in a rush. I'm always content with the sushi. The more I come to have lunch here, I realize how small the portion is getting and the prices got bumped up a little higher. Other than that, the sushi quality is great.

    (4)

  • Mariel P.

    Okay, so we started off with the long wait (typical because the place is tiny!) after being seated, waited to order our food. Seems like the people in the center were rushing because it came like that! (Good because they were quick, crappy because most of my order were wrong). Anyway, the guys in the center need to keep their mouth shut and just work because I seriously hated his conversation! Like really, no one wants to hear your remarks about tryna leave. Only reason I come back is because it's close to where I live!

    (3)

  • Jhoren C.

    Finally tried this place out after seeing so many IG posts! WOW!!! Portions are huge and the prices are very reasonable. Normally when my hubby and I go out to eat sushi, easily 20 plates gets demolished, but surprisingly even how hungry we were we got full really fast! 10 plates came out to $30 bucks! way less than Genki. They say this place is the sister company of Kuru Kuru, but SUSHI BAY is much better! I think I may have found a new favorite spot to kill and satisfy my occasional sushi cravings.

    (5)

  • Dextr M.

    2nd time here... Quite disappointed. Not worth my drive to Kapolei. Long wait (1 hour) went around 1pm. seating is small and compact . Which is why I wouldn't recommend big parties here and that is probably the reason why it takes so long to get a table. Service : junk. After the long wait for a table, we could get at least some enthusiasm from our servers. However it looked like they were busy the whole day so I kinda don't blame them for that. But tha main reason I say service was junk is because we felt neglected. We sat down, looked at our menus, couple people down from us had their orders taken by the server immediately when they sat. There was no greeting, no asking if we wanted any drinks for a good 5 minute. So I just started pickingoff the belt. We had to ASK for someone to take our order. (Unreal). Food wise. Yea everybody says this place is more worth your money than genki or kuru kuru. Yea, it's good food and more better quality than their competition. However what made me the most upset about my visit here was how your food was given to you. I ordered a spicy tuna temaki roll and My gf and I were chit chatting about things and all of a sudden my temaki roll is rolling away from me on the belt! We had no idea the sushi chef was giving it to us. He said nothin, didn't even bother putting it on the counter and away from the belt. I had to wait for it to come around and hoping nobody was gonna take it. But By this time my appetite was ruined. My gf ordered baked mussel and we found the part of the mussel they call the "beard" still attached onto the mussel. To me das not paying attention to detail and quality just went down for me. My gf was pretty grossed out about it. All in all good sushi, good price, good portions but I don't think I'll be coming back. Not worth my drive nor my time .

    (2)

  • Dwayne A.

    Since the new management, Sushi Bay over Genki. Bigger portions, better service and Chawan Mushi. If you've ate here when they first opened, the food was horrible but now it's AMAZEBALLS! The spicy ahi is way better and has more taste. The menu has a lot more selection. The service is awesome. Water is always filled and food is brought to you really quick. I like how the guys behind the counter also asks "everything alright? You need anything?" All in all, if you enjoy Kuru Kuru but don't want to drive to Pearl Kai, Sushi Bay is your answer.

    (5)

  • Chanelle T.

    Finally made it out to this place! The portions were amazing and the taste was awesome! The size of the single plate sushis were almost double the size of other belted places around the island. The only drawback was the wait. I went there on a weekday and it was a little before 4. Somehow we still had to wait 20 min for a seat, but it was well worth it!! I recommend this place to everyone!

    (5)

  • Kelsey H.

    The best! I wish I could leave more than five stars! Sooo good! Amazing sushi! Fresh fish and even good prices. Really good service just busy. Be prepared to wait for a seat but well worth it! One of my absolute fav restaurants on the island!!!!

    (5)

  • Mike B.

    Fantastic Sushi! Great prices and great tasting fish. The staff is always happy. The only downside is there is always a line (a good sign at a restaurant that can turn tables this fast.) I haven't ventured into the fried menu items and udon and have no need to. Would rather stick to the Salmon Sashimi, Salmon Nigiri, and Mix Don. Seriously large portions for the price. I find myself coming back several times per week and I hardly ever eat out. I had Genki sushi one time and it was terrible: small portions, higher prices, less taste. Yuck. A couple of other sushi places have been similarly disappointing. Sushi Bay never disappoints. A friend from the mainland came here 1x and can't stop talking about it. I think here on Oahu we get used to great Sushi and take this stuff for granted. (Especially the Ahi Poke) If you want good sushi, come to Sushi Bay and get a full size Mix Don. Come hungry!

    (5)

  • Cedric J.

    Good quality ordered take out Hamachi sashimi Wow three huge buttery pieces, spicy ahi sushi, Onaga sushi and spicy hamachi were all the Bomb!

    (4)

  • Jaysha V.

    I would choose sushi bay over Genki sushi! Why? Because the prices are much more cheaper & the portion sizes are much bigger! The only downfall about sushi bay is the wait. Other than that, all is well!

    (4)

  • Mary-Fer B.

    Waited over an hour to get seated!!! However, the mini spicy ahi don made up for it.

    (4)

  • Leo C.

    Visiting from out of state - had no idea about the wait. The staff was very nice and working hard to try accommodate two of us. We end up doing takeout which was fast and the food was good.

    (4)

  • Rory L.

    The first thing I notice is the people waiting outside. You are going to have to WAIT, but it is worth it. I enjoyed the food and the portions were generous. Customer service was average. I was happy with my experience and will come back again even if I have to wait. Aloha

    (4)

  • G R.

    Today I visited the restaurant known as Sushi Bay. Crowds of people wait to be seated for I think my review in 2011 brought forth the masses of followers. Actually it is the consistency of deliciousness that brings people back to Sushi Bay. If i could put their hamachi in my pocket for a midday snack then I would do so, but alas! It is already in my belly. Ok bye.

    (5)

  • Pathfinder G.

    Portions for a sushi bar are generous and prices are great for all you get, best sushi I've had in a long time

    (4)

  • Ajay B.

    My daily! Lance and his crew gets the job done. Not only great service but awesome food and environment. I see people on here giving bad reviews because of the long wait. The wait is long because this place is bomb! Prices are cheaper than other sushi bars. Hours are great. They have last call 15 min prior to closing. Food is excellent. Sometimes the fried foods such as chicken karaage will take long but no biggie. Atmosphere is great. Almost see the same people when I come. Wish they made the place bigger lol

    (5)

  • Greg L.

    I felt compelled to start this review with a question: how long are you willing to wait for conveyor belt sushi? If you can stand waiting 45min to an hour for cheaper-quality seafood that doesn't necessarily translate to a lower priced dinner tab, then maybe this place will be for you. To put it into perspective, I waited 3 hours for Sushi Gen in Los Angeles and even though I got really high quality food at a very fair price, I don't think I'd do it again if I knew I was going to have to wait that long. For Sushi Bay, I couldn't really tell much difference here than any other similar restaurant. It might be a little better than the de facto belt sushi place, Genki, but not an hour wait's worth better, which was what some of the patrons after me were facing. My daughter and I got off easy with a 40min wait, but it took her--and me of course--a good amount of control to keep from bouncing off the walls. While some people do end up MIA from the sign-in sheet, you'll still wait and wait just to get seated and to be honest, I just don't think it's worth it for lesser quality fish and shellfish that's going to be disguised with a lot of mayo and sweet teriyaki dressings. The plate prices were about the same starting at $1.50, but most of the stuff you'll want is at least $2.20-$3.80 a plate and it will add up quickly. The two of us ended up $17 and that was with me holding myself back. It's not a bad place, but I'd rather go to Kozo Sushi for take out than wait a long time and spend more here.

    (3)

  • Ervin H.

    This song goes out to Poke Don, my best friend y'all! This was the first stop we went to when we got in to Hawaii. I love the west side of Oahu. It is less crowded, but definitely can find some great places to eat. My wife and I went ham on ordering sushi, sashimi, and the best of all, my Poke Don! The fish is fresh, the taste is quality, and it is seriously making me hungry just thinking about it right now. I could eat this stuff every day if I could. As most of you have stated, their may be a wait, although they do have TO GO. As a result, order, and eat outside. Our group walked over to the Safeway, sat down, and feasted on some bomb fish! We will see you again Sushi Bay.

    (5)

  • Gabby R.

    I've been reading a lot of reviews lately bitching about the wait. Well I'm here to tell you who the hell cares when their FOOD is awesome This is a small, privately own place that does the best they can with what they have. The staff is always super cheerful and polite and the sushi chefs serve you right so for that I don't mind waiting at all. The portions are huge and it's always always fresh! Because you all know damn well that when Genki gets packed and you order something they just go to the opposite side of the belt, pick it up and serve it to you cold or not. They are constantly refilling your drink and if you want to put in that last minute order there's always a waiter or waitress around to take it. Basically what I'm getting at is if all you want fast service and a strictly business atmosphere don't come here because SushiBay is a place where that's just not how they roll!

    (5)

  • John A. N.

    A good 45 mins wait during Lunch on a Friday. Very large nigiri portions and fresh selections. Recommend that you place order with Server to ensure you get what you want instead of waiting for it to "come around". Salmon Skin chicharon and Spicy baked Mussels were winnahz; and (just my luck) no Hamachi Kama (on a Friday?)...Friendly staff and priced very well. The only dissapointment was the Miso Soup that had no dashi or miso flavor. Under $40 for 2 and much better compared to other Fast Food Sushi Joints. Go early or come later...and bring your stomach. Enjoy...*hint hint, Baskin Robbins and Cookie Corner right next door, so leave some space...

    (4)

  • Alapaki K.

    Best sushi restaurant To which I have visited. Prices are great, and the size of the fish in the sushi dwarfs the rice. The bowls are very generous. There are usually lines to get in, but I have never had to wait longer than 20 minutes.

    (5)

  • Bruce H.

    Sushi is not bad. The only problem I have is the wait time. If it was up to me, I would not wait the time required.

    (3)

  • Marie M.

    Food is great! Prices are cheaper than Genki or KuruKuru, & portions are bigger. Teenage servers/hostesses are the problem. Don't know how to provide good customer service at all.

    (3)

  • Elle N.

    I'm only docking 1 star because of the long wait time that always happens. Sorry :( but I know it's because you're so popular that everyone is there! Their takeout service is good. Only took like 15 mins for our phone order! So this is a good alternative. Portion size is super good.. even the mini mix Don is filling. I love getting the ikura temaki, lobster balls, and kabocha (pumpkin) tempura. The upon looks pretty tasty might have to try this next time :)

    (4)

  • Michelle M.

    I can see what the hype is all about for this sushi kaiten place...the larger slices of fish for their nigiri. It almost looks about 50% more than any typical sushi joint with prices about the same, if not just a tad bit cheaper. Wait time - if you're going there at night, be prepared to wait a bit. Got there around 7p and we waited for about 45 mins. I'm visiting Hawaii and this was in my food agenda, so that's why didn't mind waiting. Especially if you got the right peeps with ya :) Space - clean and small. There was about maybe 3 booths and 20 seats. Service - TOP NOTCH! They were all really friendly, regardless how busy they were, and came around a lot to check how were doing. Food we ordered came out pretty quick. Food - typical kaiten offerings except for their DONs. Should've listened to my niece and get the Mixed Don, at least the mini one. Great portion and there are different types to choose from. Saw them preparing a lot and I was like 'Damn!' I was already too full to order one. This though makes me want to go back for it. Im sure other may have posted pics of some. Overall, it started as a 3-star rating, but then became 4 because of portions, and hands-down a 5 because of service! Definitely worth a repeat trip. ^_^

    (5)

  • Mary D.

    Never been here before and yelp brought us to this place for dinner. It was a date night for my husband and I, one that was long overdue. It's a Friday night. We arrived at 7:15. We noticed a lot of people waiting outside but it's hard to really tell how many of them were there for that restaurant because the benches are spread out. Upon entry of the restaurant, do not expect to be acknowledged. There is no greeting. There is a small stand that holds a notepad for you to write your name, number in your party, and the time you arrived. This flagged me. If the only time they realize they have a long line is when they actually STOP to look at the log book and see how many names are on there, it makes it very easy for them to move about without a sense of urgency. We waited ONE HOUR to be seated. We were just a party of two. What made it difficult to bear was seeing all these people leaving, open seats at the counters, and the waiting list was slow in moving through the names. When you're waiting that long for dinner, its unnerving. The restaurant itself is VERY small. The whole time we were waiting, I wondered why they would even bother asking for the time we arrived. We wait it out and finally, one hour later, we are seated at the counter. The belt is not completely full of sushi. They seat a large couple next to us. My husband has NO elbow room to eat. He was practically in my lap due to the lack of space. I'm sure the staff knows that most people are pretty pissy by the time they are seated but not once did I hear them apologize for the LONG wait or even thanking us for our patience. In regards to the actual food, it was ok. It didn't knock my socks off like Island Sushi in Las Vegas. The one thing they have over genki is their portions. The garlic ahi is a very thick portion of fish. Their spicy ahi is tastier than Genki's. I think it's more texture than it is taste though. The amount of fish they put on their nigiri is pretty generous. Price wise, they are pretty comparable to genki. The one thing I liked about this place was the sushi makers behind the counter. They actually asked us if were doing ok and made our orders on the spot. Unlike Genki, where they sushi makers are simply that. They never ask for our orders, they just pull the tape out of the machine and crank out orders via the electronic device. The lobster balls were good. The baked mussels were the same as genki tastewise. Sushi Bay gives you 3 mussels instead of 2. The tempura mushrooms are lightly battered but not impressive. It made me miss DnB's fried mushrooms. The tempura pumpkin was good. Generous portion and not extremely greasy. Everything we tried was good. Nothing made us cringe. But nothing made us want to jump up and down and shoot sparks either. For me, the thick slab of ahi on the garlic ahi was too big. Generous is nice. But to eat it, the fish was overpowering. Too much fish, not enough rice. The fish was "well done" and very heavy on the gas taste due to the torching. The tuna mayo was overloaded with tuna mayo so it's very difficult to eat it in one bite. Again, the flavors were not balanced. It's great to get more fish for your money, but the flavors should compliment each other. Not fight to win attention in your mouth. Our actual dining time was 45 minutes. Their last seating was at 9:15. The cashier was SLOW. I don't know if its the process or simply because the person working that station was slow. So, we wait, again. I will only eat here again if I have a day off where I can go during an off peak time. For anyone planning on going there for dinner, don't go starving. Well, maybe you should. It's a great way to lose weight. After waiting an hour, your appetite will be half gone due to the irritation and annoyance that has filled you up.

    (3)

  • Ashlee O.

    Super yummy fresh fish and bigger portions then Genki. Definatly will come here again, Wait wasn't too long. We waited about 20minutes to get seated. It's always sooo busy here. I got the salmon tempura, California roll, scallop mayo and a tempura pumpkin. I really liked the tempura pumpkin it had some kind of sauce thing on it. It was kinda sweet. I liked it. I forgot to check what kind of dessert they had. Next time.

    (5)

  • Joy P.

    Holy crap, sushi for days! This place will be my go-to for quick sushi until I get a plate with worms in it. Once upon a time Kuru Kuru sushi workers opened up my new favorite sushi place, SUSHI BAY. They are definitely NOT stingy in their portions. You get thick and long pieces of fish for Nigiri and heaps of poke for the poke bowls. You get more than what you pay for, in my opinion. Don't mind the wait, a lot of people have found this new gem, but the wait is definitely worth it.

    (5)

  • Cheka D.

    This is an OLD Genki sushi fan, I stopped going to Genki because of Sushi Bay, when sushi bay first opened they were crappy, but when they partnered with Kuru Kuru(i heard they are literally brothers) they totally updated menu and i am happy to say are doing great! Lines are long, but service is pretty good and on a regular day the benches all outside are packed and with people standing around, a party of 2 usually will take 15 minutes, and if you have more people then that takes about 30, lunch-dinner is busy, fish is ono, VERY affordable for large quantities and size, dont use choke mayo like Genki, great selection, wait time is just long enough til you are about to go somewhere else then they call you, and they only have 1 cash register, so you also wait long to pay! thats the only reason i gave 4 stars, but yes the waits are worth it

    (4)

  • Rox M.

    Love this place! It gets crazy busy though. Inside is very similar to Kuru Kuru and so is their sushi. Wait time can be as long as an hour sometimes, but it's definitely worth it. The staff are friendly

    (4)

  • Sam M.

    The cashier knows my name, that's how frequently I visit this place. Since they opened, i've seen their business blossom and they completely deserve it! However, that means they're busy every time I go there. Huge portions. Reasonable prices. Delicious!!! 4.5 stars but i like them so i'll round it to 5. Only reason i'd knock half a star off is cuz their maki sushi is ok-good and their deep fried selection isn't the best. Like, come on, where's my shrimp tempura handroll, guys?!!! I'll forgive them because of their spicy salmon don.

    (5)

  • Jimmy P.

    I went here with my bosses and luckily they treated so I didn't have to pay for my first time here. All I gotta say is WOW!!! If you like Genki Sushi, this place blows them away. Not only is it tastier but the price is cheaper on most plates, usually one color plate down compared to Genki, and they give you a lot! For sushi, the fish piece is so big it's nearly the length of the plate and you get 2. The rice is a little less than Genki but you don't eat sushi for the rice. While this isn't a "high end" sushi restaurant it is definitely better than Genki in every way possible. Too bad they only have one location in Kapolei. I will definitely be coming here everytime I'm out on this side. Unfortunately I live know town so there are not many reasons for me to travel out this way. Hopefully they don't change a thing, except making it cheaper ;) LoL j/k

    (5)

  • Jonathan V.

    Environment: 5/5 Employees: 5/5 Food: 5/5 Drinks: 3/5 Cost: 5/5 Accessibility: 5/5 Total: 28/30 Synposis: This is the second time I have been to this restaurant. My sister and brother-in-law come here at least once a week, with my brother stating, "After three days, I crave this place." After being away from home for so long, I craved good sushi and seafood. This place has huge portions in comparison to Genki Roachy (because they have roaches at their establishment) at an exceptional to decent pricing. If you get one of the donburis, you will easily become full on just that alone. The green tea was kind of watered down, and accessibility is easy. However, you need to be here really early in order to beat the wait. It can get busy within a snap. Upon exiting the restaurant, it was a 30+ minute wait. Not cute! Environment: Very similar to its competitors with the belt going around and around to allow the customers have access to it. The menu and even the huge menu propped on the wall is very colorful and welcoming. Furthermore the look is simple. Employees: The people were really nice, even though they were slammed. Always came by to refill our waters and ask how we were doing. Food: I recommend always ordering your food fresh and not getting it from the belt unless you are 100% sure that it is fresh. Otherwise, it looks kind of old. You also can see how the sushis are done if you are on the side of the workers. Quite amazing to watch the chefs werk, werk, and werk! Dragon Roll: Scrumptious and huge. I almost couldn't put each peace in my mouth. Although, I do have to say there was way too much mayonnaise. 4/5 Spider Roll: Another great sushi to get. Also almost bigger than your mouth. The sauce that is put onto the sushi is good and not over-powering. Just a tad of wasabi will give it a spice tinge, making it absolutely awesome. 5/5 Ahi Poke: Fresh, fresh, and fresh. Delicious! Some shoyu and wasabi, and you have yourself some heaven. They even have thinly sliced raw onion with green onions. Makes it that much more perfect to consume. 5/5 Donburi: Lots and lots and lots of fresh fish with rice. Omg, delicious! You just need to order this and you are good to go! 5/5 Drinks: The green tea was a bit watered down, but at least it wasn't OLD tea. Cost: It really depends what you order. It can be as cheap as less than $10 with the Donburi, or it can be about $20 if you want to be super full. Choose wisely if you are on a budget! Accessibility: There is plethora of parking in the area and the bus passes by the shopping mall.

    (5)

  • Tina L.

    Sushi bay is the best "fast food" sushi on the island. It's always fresh and portions are huge!! Only downfall is that there's always a wait to get in but u know they must be doing something right if people are willing to wait 30-60 min just to get seated.

    (5)

  • Joseph A.

    Prices are so low. Quality is pretty darn good too. Place gets really packed so go early. Quick service. Only downfall was that the refills and service wasn't as on point as kuru kuru. But other than that, mix Don wayyyyy bigger cheaper prices, and seems like better quality. It's a win

    (4)

  • Ele G.

    As always long wait, but their food is sooooo worth it and the workers are so pleasant. . Especially Jordan and the other gal... shucks I forgot her name.... but over all A MUST TRY. ..

    (5)

  • Coleen F.

    If it was possible to condense Sushi Bay into a person, they would be my best friend attached to my hip. BUT, because we all know that is impossible I guess I can cheat on Kuru Kuru Sushi for this new, attractive sushi place. The first time I came to Sushi Bay was with my best friend after school. Because Kapolei's businesses are booming like crazy, I didn't even realize a sushi bar had opened in Kapolei. It totally didn't show up on my sushi radar (I'm kidding). Anyway, I was pretty impressed with this place. The wait wasn't so bad (I guess because my party consisted of just 2 people), but the food was definitely delicious. My first time here, I decided to go with a big order. I had the mixed don with spicy ahi and spicy salmon. All I can say is the moment I took my first bite, I was IN love. The spicy ahi and spicy salmon definitely hit the spot and for a very good price out of my wallet. The servers were very attentive and the prices for the dishes were very competitive compared to Kuru Kuru Sushi and Genki Sushi. If you a die-hard sushi fan, at least stop by Sushi Bay once to give it a try. I personally loved it and will definitely continue to give them my business. And did I mention it's BYOB? So if you're like me and alcohol practically runs in your blood, this is a great place to go with friends to have a drink and enjoy sushi.

    (5)

  • Angela L.

    First time here. 2 things: 1: Sushi was good, not great but not junk. The slices of nigiri were massive and I guess that's why it's so popular out here. It's cool that u get so much fish but i felt that it was just so large it became unenjoyable. 2: MAJOR issue/concern: while dining on the left side of the place, a worker was trying to take the trash out..through the dining room and the trash actually hit and touched some of the customers. That is disgusting and definitely not ok. Isn't that against some sort of health regulation?? My second MAJOR issue/concern is that all the workers have their hydro flasks out, in any kine location. For the front workers it's not as big a deal however I'm concerned about the back of house workers. Their hydro flasks were in the center with them on their prepping table. There should be a designated spot for things like this. Then the worker drank from his hydro, gloves still on, set his hydro down n began cutting avacados without changing his gloves. That is definitely against sanitation. This store needs to be looked at, seriously. For these reasons I don't see myself returning for a while.

    (2)

  • Jenn S.

    I think they need to make an additional location . With food this great I am surprised they only have 1. Im still trying out everything to offer. I love the dynamite roll, spicy ebi and much more. A mini spicy don bowl is huge enough for me and im really not a small person. I have never encountered any rudeness with the staff. The wait time to sit might be long but ITS WORTH THE WAIT.

    (5)

  • Honey Jay S.

    I'm from town side and like always place is pack no matter what hour of the day, and with a large amount of ppl still waiting. Anyways, would be nice if there was a town location. Maybe someday.. but for now, the drive out here is the worst. Price to pay for good food..? Thank gawd for take-out ^_^\m/

    (4)

  • Katherine M.

    Disappointed..it used to b so good. After waited 1h, no sushi on a line anymore. Has to wait to order and wait for to come. Tgey raised the price too..

    (1)

  • Jessica A.

    I came here a few days ago with my boyfriend and we wanted to try something new and different since we always go to Genki. We walked in the restaurant and just by the looks of it, the place is really small. We weren't greeted by anyone when we walked in. We noticed a clipboard where you check in asking for name, what time you checked in and if you want to sit in the booth or just regular chairs. Me and my boyfriend waited at least ten minutes before sitting down. We sat down and I felt so claustrophobic in there as others began sitting around us. As I was sitting down, I had to put one arm under the table to eat and my other arm was against my boyfriend the whole time. I don't know about you but I kind of like my personal bubble. When it was time to order, we asked questions about what was in some of the rolls or sushi they had on the menu. We ordered a spicy tuna don, dynamite roll and a mix poke bowl, I think that's what it's called? Also, if you want a drink with free refills, get the large. Me and my boyfriend just shared. When the food came to us finally, I noticed that our spicy tuna don was mistaken as a mini spicy ahi bowl. I was going to say something but my boyfriend just said forget it and eat. I wasn't a big fan of the spicy ahi to be honest. Maybe it was because I'm so in love with Genki Sushi, but that's just my opinion. I have to say that me and my boyfriend did agree that the poke was delicious! As I was observing the restaurant, there was NOTHING on the moving trays that was going around the whole room. There were two men working inside the center of the restaurant. It would have been nice to see food going around but I can understand if it was busy. One thing that bothered me the most was that we were still eating and the lady asked us if we were ready to leave and get our checks. I was distraught about the whole thing. Did she want us to leave already? Or did she want us to rush so we can leave and other people can start eating too? Overall, this place is way cheaper than Genki but I would rather eat at Genki because of the taste of the food and possibly better service.

    (2)

  • Didi S.

    I've been to a few sushi bars w the carousel n the moment I sat down w my family I wanted to leave. The belt didnt have any sushi. Good luck n trying to get a staff to take your sushi order which u shouldn't have to. Isn't that what the carousel is for?! While waiting for a staff member to take our order I've noticed take out orders were flying out the door. Very disappointed!!

    (1)

  • Cara A.

    Super big portions and puts genki to shame. Haha so yummy! I went dinner time around 6 and there was already a line and had to wait like 15 minutes which isn't that bad since it was definitely worth the wait.

    (5)

  • Maile K.

    People who grumble are crazy! Yes, depending on the time of day, the wait can get pretty long. Knowing that...plan ahead, order take-out, or suck it up and wait. Never have I been disappointed after eating here, even after waiting an hour+. The only place i eat sushi. Way better portions than Genki, and the price is right for what you get.

    (5)

  • Blayne S.

    This place is awesome! Great dishes, reasonable pricing, and the portion sizes and pretty on it. Their Spicy Tuna Don or Spicy Bombs always get me. I've only eaten inside once and the food service was good. They just could have worked on getting more waters refilled. All in all though I thoroughly enjoy this restaurant and any other sushi enthusiast will enjoy this place as well.

    (4)

  • Cassie D.

    The wait is definitely worth it. My go to sushi place when I'm in the area or when I want to eat spicy ahi. Fresh sushi & great portions. I always get the mini spicy tuna don, tempura mushroom and garlic salmon.

    (4)

  • Laurie M.

    They do have really good portion sizes for the price. They need to move to a bigger location though. I have to go right at 10:30 am when they open for there not to be a huge line. I only do take out usually and even then there's a wait. The seats are wobbly and the lady gave a bit of attitude when we asked about them. They also only have 3 booths. However it does have really good food with nice service most of the time. I always go here for take out, but sometimes go to genki for dine in just because the waits are always so insane esp. on the weekends. They just need to move to a larger location with better seats and more booths, which should be possible with all the business they get. Hopefully they see this. :)

    (4)

  • Rhonda B.

    Love the spicy ahi poke, the mini bowls are the perfect serving size. First time going there to pick up my order, it was crazy busy, with an hour wait time for a table. Now I need to branch out and try something else from the menu.

    (5)

  • Bryanie R.

    Tried out this place for the first time today and it was really good! Kinda small inside,and the wait might take a while, but it's worth it. The portion sizes we got were huge!! Couldn't even finish. Even the people next to us were saying how they give a lot, which is a good thing cause you get a lot for your money's worth.

    (5)

  • Joy N.

    I now understand all the hype about Sushi Bay. This place definitely deserves it! Yes, the wait to get seated can be VERY long... between 30min-1hr, but it is so worth it! Good thing about it being in a little shopping area is that you can walk around while you wait for your table. The portions here are huge!! Very similar to Kuru Kuru, but the portions seem even bigger! Great reasonable price and the fish is FRESH! When we last visited, the food came out fairly quickly and I thought that the staff was very attentive. Overall, a great place to check out!! Hopefully they will open more of these in town. Oh and btw--it's BYOB.

    (5)

  • Tony S.

    It's okay. I heard all the hype so I checked it out. In my opinion the sushi is missing a flavor, compared to genki or kuru kuru that have strong flavors unique to each place sushi bay falls bland in the middle.

    (3)

  • Spearfactor S.

    Biggest portions of any belt sushi on Oahu. The fish is fresh and the Hamachi is recommended. Get one of their bowls and you will be done! Place gets packed and stays packed. Be prepared to wait, but it's wort it.

    (5)

  • Geraldine M.

    This place gets really busy so plan on waiting for a table and less time for take out. I tried to call in my order but they didn't answer the phone. The service people are friendly and the food quality is good. Really no complaints except for the wait.

    (4)

  • Jessica R.

    Sushi Bay is a great place for sushi. I will say my 1st choice and than Genki. The wait for seats can be long but it is well worth the wait. The service is great and the sushi is delicious.

    (4)

  • Tashie C.

    It's so much similar to genki sushi and the wait is ridiculous. It's super small inside, only 3 booths and the rest is counter. Can't really fit a lot of parties, which explains for the wait time. All in all I enjoyed the food. The poke bowl is a really large portion. And a wide variety of sushi just like genkis

    (3)

  • Ember A.

    Been here a few times now. Never seems to upset me. I love the food here. It is better than the other popular sushi place on Oahu. Portons are huge!! Fish is ALWAYS fresh.

    (5)

  • Rex B.

    Ummm been here couple of times. Food is cheap and reasonable compared to Genkis. But one thing I noticed is that the service to order food from the menu is kinda bad. I'm used to genkis fast service using the touch screen. The wait here is the same as genkis. So make sure you're prepared to wait about 25-30 mins. All in all id come back here. The staff here very friendly. Food is good and cheap

    (4)

  • Annie W.

    The sushi is sliced in large pieces and the quality is pretty good. I was sad to find that G Sushi was closed down in Market City, but Sushi Bay is making up for it. There is nothing fancy, just good old fresh fish. The highlight dishes were definitely the sashimi slices, in the order of albacore, tuna and then salmon. The mini mixed don is tuna doused in mayonnaise and the other half with simple seasonings. The mixture of the two world is well balanced on top of white rice and the added green scallion and thinly shredded onion or daikon makes this a fulfilling dish. I wasn't a fan of the unagi, because the torched heating process didn't evenly heat up the fish. They had a mini convection oven, not sure why they didn't just use it for the unagi and just hold the heavy pour of teriyaki sauce. There are places like this in the Manland, but the fish is nothing compared to Hawaii. It's a casual sit down conveyor belt, but the quality is definitely worth the $$. We can easily spend $40 for a casual lunch and during a hunger session, well it'll all depend on what you like to order. During peak lunch hour, we waited about 15 minutes to be seated and ordering process along with customer service is more than decent. This place is worth it and for it being under new management since mid- year 2013 it's doing fairly well.

    (4)

  • Adrianne Rae L.

    Yaz. Sushi Bay is probably the best conveyor belt sushi place I have ever been to on the island. The menu is very similar to that of Genki's or Kuru Kuru's, except the prices are so much better. Imagine this. A bowl of hot, sticky white rice, topped with a mountain of ahi shoyu poke and spicy ahi, decorated with ahi and salmon sashimi, and loaded with onions. For $8.99. My older cousin ordered the mix don and wasn't even able to finish it. For myself, I ordered one Ika nigiri and two garlic salmon nigiri. The slices of fish on your nigiri are gigantic! The size of my garlic salmon at Sushi Bay looked like twice the size of the one from Genki's. I was full off of those three plates and left with a happy tummy, and was only down by about $7. By the way, BYOB. Yup. Saw a couple guys come in with beers in hand, so I'm pretty sure they allow it. I may have to test this theory at another visit ;)

    (5)

  • Matthew-Tasianna T.

    My all around favorite in town.. they need a bigger spot because always busy, but its because they are so good and good priced.

    (5)

  • Diana N.

    I must say that I was REALLY hoping to like this place. It's located less than a mile from my house next to Long's and Baskin Robbins. I love good, cheap, Japanese food. So we sat at a booth in front of the conveyor belt. Surprisingly, there's no sashimi on the belt, just regular cooked sushi. Instead, there are pictures on a plate that take its place on the conveyor belt. The beauty of these type of sushi joints is that you can see the freshness and size of sashimi, but it if it's just a picture, that means you don't know exactly what you're ordering and you have to wait, albeit a short wait...still you have to wait. Just like dim sum, the beauty of it is eating what you see right away. Good thing about doing it their way is that it stays fresh. I don't have to worry about sashimi at room temperature for a long period of time. The items that were available on the conveyor belt were expensive and meager. Who puts a few slices of canned mandarin oranges in a small bowl and call it a plate for 1.40 each? Why is this even in a Japanese sushi joint? Two pieces of shrimp tempura for 3.80? WHAT??!!! Two pieces of salmon sashimi with ikura for 5.80? So our bill came out to 50 bucks for two adults and two toddlers and we left hungry. Oh and if you do get the Bubbies mochi ice cream, please ask if it's fresh. Fresh ones are indicative of the soft mochi covering. The ice cream taste the same in both fresh and stale ones. Stale mochi is like eating hardened plastic. Out of the 4 pieces we ordered, only 1 was fresh and at the time it was the strawberry mochi ice cream. The lychee and mango were duds! Don't say I didn't warn you! Highlights were the friendly service. The waiter and the owner..I think..were very attentive. That's another reason why I wanted to really like the food here. I was hoping this would be my local, go-to sushi joint. Unfortunately, I'm still searching. This place is just too depressing.

    (2)

  • Brandon A.

    It's not that bad once you get past the looonnnggg wait. The service is decent, although I think they should have a few more on staff to turn tables quicker. I think the way they place take out orders should be changed instead of reaching over customers to drip tickets or pull orders from the counter. The music sounds like someone's ipod and may need to be changed to suit the middle aged customers and not "ravers." The cuts are nice & pretty fresh. The menu isn't far off from similar establishments. Would I go again? Probably not. Not until there's another location or it dies down & the wait time is shorter.

    (4)

  • Michael A.

    Wow.. not sure what is happening to this place that we love. Called in an order before 5p, go down, order wasn't ready, and takes over 30 mins for a takeout order. Get home, sushi wasn't good like we know it usually is.. Fish was less quality than before as well. Yes it is busy, but you would think the management would have worked out the kinks and gotten a system going.. It used to be 100% better than Genki, it is slowly but surely dropping to the same level.

    (2)

  • Julie O.

    This sushi restaurant is outstanding. It has many selections of sushi, fried seafood, sushi dons, and sashimi. Super fresh thick slices of fish! Piled high sushi dons, and lightly Krispy fried delicious seafood squid, salmon, and fish. Yummy in the tummy. Worth the wait and every penny. A must try place for great sushi!

    (5)

  • Lisipa S.

    This is probably one of my all time favorite sushi spots! They give large portions of fish which is a rarity in this economy, the ratio of fish to rice is 2:1. The staff is so friendly and all work together, they constantly come around asking if you need anything or would like to order anything. This place is also easy on the wallet which in my opinion is the greatest PRO I could think of. The only con I can "con"jure up (lol) would be the extremely long wait. But it is definitely worth the wait. Other than that this place is amazing!

    (5)

  • Lei C.

    the best sushi place in oahu! best price, best service, awesome food and close to home. i wish i can rate them more than 5 star and i wish they have another branch. if you go later than 4pm, the lines are long because this sushi place is the best and people are willing to wait even an hour wait so so worth the wait!

    (5)

  • Wayne T.

    Late post! But this place is by far one of my top 10 restaurants to visit when I'm hungry! Portions are amazing, prices are decent, food taste awesome! Definitely a must! Try the chicken mayo sushi. My fav! It's right down the road from my house, and parking is everywhere. The only downfall would be the loooooooooong line that you have to wait for at peak hours. But that just means the food is awesome. Try it. You'll like it!

    (4)

  • Leo C.

    I absolutely love Sushi Bay. I just wish they would make it bigger or speed it up somehow. The portions are generous compared to other similar sushi places uh uhem Genki. Fish is really fresh here which is key especially at sushi joints. Im most definately a fan jus not of the line.

    (4)

  • Kimberly S.

    The food was awesome especially spicy tuna my fave! We waited about 30-45 minutes to get seated right in front the door, a bad place to get seated because that's where they place orders and receive takeout orders. So the workers are always reaching over your shoulder interrupting your lunch time with whomever you are eating with. Then, when we get our food ticket we needed to wait even more in the cashiers line as he takes phone orders and assists with getting the takeout order foods ready. I think the cashiers desk is in a bad location of the store because its line blocks the entrance and exit doors. The sign in sheet is also right next to the doors which cause a bit of crowd especially if you are waiting in line next to the door. If you sit at the bar, I suggest you don't get seated right at the entrance. But what would you expect on a Friday right? :) Aloha.

    (4)

  • Bobby A.

    Walked into this place at 1130am, five minute wait. All the sushi we got were in large portions. I especially liked the Unagi, Hampshire and Tempura Pumpkin . Didn't have enough space for a poke bowl, but daaaaaammmmmnnnnnn, it was huge. Everything looked great tasted great, and the prices were cheap for what you got. It is worth going back again and again.

    (4)

  • Marisa S.

    I love this place! My go to place for sushi. Their spicy ahi is so yummy. This is the only place I go to when I'm on a sushi craving! Good service, and the owner is super cool too! Sometimes the wait is long so try to go at off times (before 7pm for dinner, before noon for lunch, or between 2-6) Try it! You won't regret it.

    (5)

  • Megan C.

    I recently moved to Oahu so I as looking for a new sushi joint and this place kept popping up so we gave it a try. Upon arriving there was a pretty long line outside so we had to wait about 30 minutes or so be seated at the bar. It's a pretty cramped place but that's what makes it lively. Our server was friendly but had to flag her down a couple times to order and get refills. The sushi itself was pretty good, as good as raw fish and rice can get. The other options were decent, I never regretting a choice but wasn't overwhelmed either. One thing everyone recommends is the poke bowl and just so, it was really good and filled the both of us up! Pricing is pretty decent as well, not too expensive but not too cheap. Depends on how well you want to treat yo self. Overall, this place it pretty good and pretty worth the wait.

    (4)

  • Jamie D.

    No longer a hidden spot on the west side, you should anticipate to wait especially during dinner time, but well worth the wait! Way better than Genki for sure and kuru kuru sushi- (smelling sewage outside)!! Hubby consistently grabs their heaping spicy ahi poke don! Little items of fried food are always winnahs here like the pumpkin (kabocha), karaage chicken, ika gesu, etc! I'm currently preggos but even if I can't get the nigiri of ahi poke, spicy ahi, or anything else are raw I can still get my fill of every other morsel that's delicious too! Decent prices and good food! You may need to ask for hot (green) tea, if you want which is also free!

    (5)

  • Jerlynn B.

    Best place ever on the west side to eat sushi the price is reasonable and the portions are a lot .... Only down side to eating here is the wait 1-2 hours usually .. it's best if you do take out ..call it in and in 15 min you can pick it up ..I love sushi bay !! I'd suggest them moving to somewhere bigger !!

    (5)

  • Corey B.

    My go to dishes here are the mixed don and garlic ahi sushi. They are ono and inexpensive. You have to wait in line to eat at the conveyor belt seats. Therefore the best bet is to order takeout. And even then you might have to wait 20 minutes for your order. I don't want to say anymore because it will get more crowded! Everybody's waiting for a second sushi bay location.

    (5)

  • Paul H.

    um......is fish free in Hawaii? I went to sushi bay thinking it was another sushi place. Holy smokes! The fish slices are so big!!!!! Garlic hamachi and salmon with mayo and onions are delish. They also serve chawan mushi and made it perfectly. I like the fact that even though they're a sushi place, the cooked food is awesome too! Udon was great and tempura soft shell crab. I'm going again before I leave!

    (5)

  • Melanie D.

    Hands down wayy better than Genki Sushi! I was a bit apprehensive because I've always trusted Genki Sushi for my cravings, but since my first time here, I've never gone back! Although it does get ridiculously busy, the wait is definitely worth it! From portion size, to service, to price, nothing beats Sushi Bay! Definitely considering myself a regular here from now on!

    (5)

  • Roxy W.

    Food: The food was awesome and the serving size is huge! I got a mix don and it was piled on the bowl. Big slices of ahi and salmon covered the sides of my mix don. I also tried their volcano roll and that was delicious. Service: We waited 15 minutes to get seated but I was still impressed by how fast the wait was for 7 people and a child. Once we were seated, the server asked if we wanted any other drinks beside the water that was already on our table. We ordered hot tea and she came back quickly, gave us our hot tea and asked if we wanted to order anything. I knew what I wanted and I ordered away. I love how I didn't have to flag them down to order food. After ordering my food the men making sushi in front of us were prompt about making our orders quickly. I got my order a few minutes later. Location: The location is in a shopping center in Kapolei with lots of parking. Sushi Bay is next to Jeans Warehouse. Prices: The prices here are very reasonable. Most plates cost anywhere from $1-3. There are other plates that reach up to $9 like the mix don but it's worth it for all the food they give. My little family of 3 spend around $25. Overall, we love it here and will be back in the very near future!

    (5)

  • Ellison U.

    All I gotta say is, I live in town so a 30 minute trip better be worth my time. Recently, I've been hearing a lot of buzz abt this new sushi joint in Kapolei. Supposedly they are better than Kuru Kuru. To be completely honest, I couldn't tell the difference and believe me I've eaten at many sushi places from the infamous Sasabune, to Kona-Kai, Morio's to the cheapy kind Genki, Yanagi, etc. Well Sushi Bay is definitely comparable to Kuru. I heard from a creditable source that the owner of Sushi Bay was once a worker of Kuru who separated and opened Sushi Bay on the west side so that's why they have similar quality. PPL the sushi (fish) is from the same source! Now you know. The sushi quality was good to premium. Better than Genki for sure but not on the same level as Kona-Kai. See my photo. We ordered a feast!

    (3)

  • Rich E.

    Food is awesome!!! Prices are good!! Food portions....... damn good!! Service is great they are always checking in to see if there is anything you need, but not in a bugging irritating way. If you don't mind waiting for a bit the food is well worth it. If you can't wait and need to eat right away, I suggest doing a phone order.

    (5)

  • Lei N.

    Came for lunch, their set up is similar to Kuru Kuru, but this place is smaller. Ordered their spicy ahi and ika geso. I liked their spicy ahi, their ika geso, not so much. I thought I ordered more, but I don't remember. I should have ordered their spicy tuna donburi.

    (3)

  • Psyche S.

    Unfortunately, wait times are now RIDICULOUS! Thanks a lot YELP!!! But seriously, in happy for Lance and his staff. They work super hard to bring us this sushi place we all love to eat at. Congrats to them and MAHALO!

    (4)

  • Kathleen G.

    I love this place: so close to home and yummy generous amounts of sushi! I love the crispy salmon skin, soft shell crab and hamachi. Their poke bowls are humungous too! Just be prepared to wait for a seat, it can get pretty crowded.

    (4)

  • June J.

    Finally, fresh sushi! I believe this is where the people from the West side of Oahu eat sushi. Long lines, had to wait for a little bit over than an hour to be seated. But then again I was there on Sunday around dinner time. Be patient, be kind to your mouth & stomach, it's worth the wait! Quality over quantity! Thank you Sushi King and keep up the good work. I'm sure you'll see me again soon.

    (4)

  • Joy C.

    I loved this place. I was hesitant to eat there and we got curious why the place is always pack and line was long. We decided to eat there and I am very happy that I did. It was fresh sashimi and I they have huge variety to choose from. Mix don was the bomb and the Hamachi Sashimi was so good and we kept thinking about it when we got home. The best of all it didn't break our wallet, the price is very reasonable. This place made me forgot Kuru Kuru, Genki Sushi and Todai

    (5)

  • Joylin F.

    Our new favorite sushi spot in Kapolei. Our son prefers Genki, but who's paying here? Ha!

    (5)

  • Renielmay S.

    We come here A LOT! When they opened, we were here. We have no reason to leave Kapolei anymore.

    (5)

  • Shanisse I.

    After hearing all this talk about Sushi Bay and how great it is.. The bf and I finally made a trip out there. My cousin Chelsie S. Being townies, we had to use our phones to find the place.. It's in the same area as Chili's after you take the Kapolei/Makakilo off ramp.. The sign isn't flashing in neon lights so just be on the look out. We were seated right away and ordered just as quickly. It took a bit to get our food but we didn't mind as we were too busy looking around at the restaurant.. When the food came out.. it was very good! The slices of salmon were huge! Prices were very good as well. The only thing was that one of the servers spilled water on the bf's phone and didn't wipe it. All he said was "sorry sir" and walked away.. then another server came over to wipe it up but the bf had already wiped it. But still.. good sushi and very good prices

    (4)

  • Shayla K.

    The food saved the waitresses from this review. Me and the bf went to eat here last night. A short little wait but the food is worth it. HUGE portions at a good price. And the taste is wayyy better than genki or kuru kuru. As for the wait staff, I know it's a thing to forget sometimes. But try to smile! Very one looked like their lives were miserable. You don't have to do much, and I know this because I watched you guys kinda stand there or just refill waters, which you didn't do with ours btw. And don't run away from us multiple times when we try to order from you. It's your job, correct? Other than that, this place is amazing. :)

    (4)

  • Kaitlyn F.

    I am not someone who really enjoys the kaiten sushi experience, but my friend wanted to take me nonetheless. The fish was definitely fresher than Genki and it was a little more affordable. However, we didn't eat THAT much and for the two of us, the bill was still about $15 +tip. Don't think I will be back. Plus they need more waiters. There was a long line of people and yet there were seats by the conveyor belt open but the dishes were still there from the previous diners. The chairs sat unoccupied for 5-10 minutes...no bueno.

    (3)

  • Donna M.

    Can you say love on a plate? Sushi Bay is located in the Kapolei Shopping Center, which makes it easy to find and also provides ample selections for parking. Coming here at around 6 on a Friday evening, I was unsure of what the wait time would be like. Though the restaurant was packed, we only spent about 10 minutes to get seated at the counter. There are only about 3-4 booth seats so if you were to come with a big party, the wait will likely to be longer so be advised. Like other yelpers have commented, the menu is reminiscent of Kuru Kuru, colorfully decorated and most of all cute! I loved the wide selection of food here.... so many things to choose from I had a hard time deciding. MUST GET ITEMS: -Mix Don: Okay, I must admit.... the main draw of coming here was because I saw someone else post a picture of this baby on instagram. It was so worth it! For the price you pay, the amount of food you get makes this dish a definite STEAL. The fish is so fresh, and there is so much of it... We practically had to deconstruct the thing to even reach the rice. Don't miss out on this! -Ika Karage: I was super skeptical on this at first, but it's AMAZING. If you like squid, and you like fried things, this is a must order! The seasoning is just right, the ika is the perfect doneness, and not too oily. The only thing that would have made this more perfect is if I had a nice cold mug of kirin to go with it ;) -Mochi: Totally random but I was very impressed by the mochi they serve here. I accidentally grabbed it because i thought it was fried tofu at first. Expecting something savory, biting in... I was surprised by the sweetness. As I finished the rest of it, I actually wished I had more...! If you're in the mood for something sweet, I'd say definitely give this one a try. Overall, I was very impressed by Sushi Bay. I love the selections of food that they have here, and I love the quality and freshness of the fish! Prices are definitely reasonable... Coming here between 2 people, we spent about $30 and were so stuffed at the end. Will definitely be back here many more times!

    (5)

  • Lyndsey C.

    Instead of kuru kuru and genki, we prefer sushi bay! The wait is pretty long ever since people found out this place was super good! The prices are good, customer service is good and quick! I see the old workers from kuru kuru have migrated here :p

    (5)

  • Todd H.

    Way better than all the other conveir belt sushi places. The wait time is long to get in, but thats because it is so good and a good value. The slices of sushi are huge. The Sushi Snob.

    (4)

  • Rocelle S.

    Really angry I phone ordered take out and they said 15-20 minutes. well...it's been an HOUR AND A HALF and yet no food. Please be accurate about the time. If I knew it was going to take this long I would've went somewhere else.

    (2)

  • Shayn B.

    I always try to eat here at least once a week. I say service and portions are way better than genki. If there is a wait even though it may seen long the longest I waited is like 1/2 hour but don't worry. It's worth the wait for sushi lovers. The service is quick and they're always on it. The only one thing that kept me from giving the 5 star was the take out. I could tell the difference. It wasn't as fresh as it would be if u were to eat in. But who knows maybe it was just me. Overall one of the best sushi places in kapolei so if you're in the area and is craving sushi stop by sushi bay!

    (4)

  • Faye T.

    After seeing pikchas of Sushi Bay's food on my newsfeed, I knew that I wanted to try it. I bookmarked it on yelp, and was finally able to try it since we were headed out to visit someone in Ko Olina. Its this small little place that's next to Baskin Robbins in the shopping center. Looks a bit smaller than Kurukuru, and is a little more pricey. Our wait time was about 45 minutes; we initially tried to chalk it off to it just being busy, but I noticed that the wait staff was a bit slow in cleaning open spaces up. There was a point after we were finally seated that two empty seats weren't filled until 15 minutes later; when there were still a lot of people waiting (including a couple). i just didnt understand. Our waitress was friendly and almost immediately took our order (there was nothing on the conveyor belt; I think they were too busy to put things out, and whatever was out, was extremely cold :( [my fault for trying it]). Alot of the customers were kind of just looking around for food to come out haha. Ne hu, I ordered the Spicy Ahi don and garlic salmon. The sushi maker was quick but er...he was a couple of feet away from us,and kind of just called out "Garlic salmon" and tossed it our way onto the conveyor belt without really even looking at us. I guess we looked confused cause he just said "I think you guys ordered it." Er, yeah i did but what if i DIDNT? and thanks for throwing my food and spilling it over -___- I know you were a little busy but you couldnt have walked over three steps to hand it to me? that kind of irked me. -__- The sushi came out fast, i give them that. And they were big portions (holy moly the Spicy Ahi Don was so BIG and filling, i had to take half home). It was good as well! However, when it came to the cooked/fried items, the kitchen was a bit slow. At first we understood that it would take a bit; i mean, it has to be cooked! But then my karaage came out, and after 15 minutes, my boyfriend and I weren't sure if his Ika was going to come. When it finally did, we got it a bit burnt. :T Now, I think it was because we came on a holiday but we had a...ehhhhh experience. It was busy, so we tried to be as understanding as possible. I'll stick to Kurukuru or Genki; I still like their ahi better. I wouldnt be opposed to trying this place again and giving it a second shot but I wont be going out of my way to do so.

    (2)

  • Garnet S.

    I'd give this place 5 stars of it were bigger with had more booths. Otherwise, I don't go to any other sushi bars in Kapolei because the quality and portion sizes is worth the wait. I tend to get the mix Don but everything is good (I'm not into natto). Another one of my favorites is the unagi which like all other dishes has a generous amount and prepared just right. I like to order my stuff because they are quick at filling your order.

    (4)

  • Brittaney T.

    I love sushi bay. I prefer to drive here than Genki Sushi and Kuru Kuru Sushi. I used to love Genki, but Sushi Bay offers better quality and price. The prices are better and you get your money's worth. The downside is the place is small, which means the wait time is long. If you have the time and are in the area, go here.

    (4)

  • Barrett D.

    The best damn sushi on the island. Don't waste your money anywhere else. This place is usually really busy so if there is a line, phone in an order and eat in the park.

    (5)

  • Julia O.

    Kuru Kuru PWNED! This place is great with little to no wait times every time I've been here and a lot closer to home for me than Kuru Kuru. They give huge portions and have a nice selections of items. Their donburi and udon bowls are a great deal! The tempura udon was a super good deal cause it came with the standard udon bowl along with a whole side of tempura. Love that they have garlic hamachi!! So tasty! Pretty much everything we ordered was delicious. Only thing I didn't care for was the Shime Saba; it seemed dry, old, and very fishy. Only other complaint was that when we were counting our plates at the end, I think they put one of the nigiri we ordered on a more expensive plate that what was on the menu. I didn't realize it until after I ate it so it was too late to say anything....so moral of the story: check your plate colors people! Overall, this place is awesome and can't wait to come back!

    (4)

  • Alysha B.

    One of my fav. sushi places in Kapolei. Prices are very reasonable and they are very generous with their portions :)! Wait time can be a while, but the yummy-ness you get from eating their food makes it worth the 30-45 minute wait 4 stars!

    (4)

  • May L.

    This is now my go to sushi place over genki, but 2nd best is kuru kuru. Even though I grad opener is related to kuru kuru one. It is so yummy. Wish they had a bigger area. The wait can be pretty long

    (5)

  • Allan P.

    Never have I got to writing a review for sushi bay but this place is the best conveyor belt sushi joint I have been to. The portions are very generous for the price. They also have a huge variety to choose from, I had no idea there was a back side to the menu! Good thing I don't live in Kapolei, cuz that would be dangerous to my waist size and my wallet! Only thing I don't like about this place, I always end up eating more than I should. On a scale from 1-10, I give it a 15, because that's how much I paid for two tonight, and we are still full.

    (5)

  • Rosie S.

    Really good service, very friendly servers, delicious sushi, my favorite is the seared garlic salmon sushi!!!!

    (5)

  • Sim M.

    Finally got to eat here just over a week ago, and I got to say, pretty good experience. Went in around 5pm, so it was pretty busy, you got that after work rush. There was quite a bunch of families waiting already, after about 20 minutes we were in (not a bad wait if you're engaged in a good conversation). Plus a handful of the others were take out. Portions are huge! The ratio of fish to rice is awesome! Prices were good too. For me, everything looked and tasted great. The Line, belt, moving tray (what ever you call it) was always full. Our orders were also pretty fast, the two chefs in the middle were jamming. Overall Staff was quite friendly. I definitely want to come back soon, this place is something else. Sure you have to wait a bit, they are popular and often busy. Space inside is kind of tight, but unless you're sitting next to some jerk, it's not a big deal. I live in Ewa, 5 minutes away from Genki. Even though I have never had a bad experience there, I think I will make the extra drive from now on.

    (5)

  • Trasana M.

    This place is well deserving of a 5 star rating, truly! It was my first time eating there last night and although my friends and I waited a little over an hour to be seated, it was well worth the wait. The staff were friendly and were very good about not letting your drinks get down to the bottom. Even the sushi chefs would check on the customers and ask if everything was alright or if they'd like to order something. I ordered the spicy ahi don and it was HUGE! Ended up with some leftover and took it home. Also ordered the kake udon, loved the broth, so tasty! Only thing I grabbed off the belt was the tuna salad gunkan, which I liked a lot as well. Would have tried more things but I just didn't have any space left in my tummy. Can't wait to go back again!Sorry Genki...things just aren't working out...it's not you...it's Sushi Bay! LMAO! ;P

    (5)

  • Kawai H.

    Food is always great and always fresh. But the waitresses and the host sucks. Very slow, they take a long time to clean takes while the line builds bigger and bigger, plus they give a party of 2 that didn't request a booth, a booth, while there are open chairs available and people right after that party that requested a booth. They talk and laugh to each other alot instead of cleaning. If they hire a better hostess they could generate more sales.

    (3)

  • Kelly E.

    Yes, the wait was long but totally worth it. Huge portions, great prices, and fresh yummy food. I especially loved the spicy tuna poke wonton, tempura pumpkin, and fried chicken pieces. This place is the bomb.

    (5)

  • Joan A.

    Don't say I didn't tell you so! Oh my... I went to pick up some take-out for dindin lastnight and the place was crowded. People were also waiting patiently outside as well and it was already 20 minutes before closing! I'm just glad this place is so close to home and I got my fix and never had to wait in line before the craziness! No matter... line or no line, I will still need my Sushi Bay fix...it's sooo worth it. Love the employees as well... They're so friendly and gracious to all your needs! Go check them out and you'll see for yourself why I kicked my Genki Sushi habit! Lol

    (5)

  • Jen W.

    We came here twice during our 5 night stay at Aulani. We waited 20-30min each time to get seats, yet I think it's worth the wait (if you are not in a hurry). The dishes were very reasonably price and are pretty fresh. The service was pretty good too. One of the servers even taught us how to defrost mochi ice cream quickly. :) Our favorites are Karaage chicken, volcano roll, sesame rice balls, and the mini trix don.

    (5)

  • Alyssa M.

    Im not sure what is going on with Sushi Bay lately?...since we started first going here, the service was great, the food was fresh (dine-in or take out) -- now its like the food makes us feel sick all night, we phone order & are told "15 minutes", get there & the food isnt ready & we end up waiting another 10 mins to get our food all soggy & cold!! Just the other day we phone ordered & got the wrong item. didnt want to wait another 15+ mins so we just took it home. Another time we phone ordered, it took them 45 mins just to give me my UDON!!!

    (2)

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Map
  • Address : Kapolei Shopping Center,590 Farrington Hwy, Ste 130
    Kapolei, HI, 96707
  • Phone (808) 693-9922
  • Click To Get Directions

Opening Hours

  • Mon :10:30 am - 9:00pm

Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch
    Parking : Private Lot
    Bike Parking : Yes
    Wheelchair Accessible : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Average
    Alcohol : No
    Outdoor Seating : No
    Wi-Fi : No
    Has TV : No
    Waiter Service : Yes
    Caters : Yes

Sushi Bay

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