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Name: The Old Spaghetti Factory
Address: 1050 Ala Moana Blvd, Honolulu, HI, 96814
Telephone: (808) 591-2513
Price range: Under $11
Rating: 3.10

The Old Spaghetti Factory

1050 Ala Moana Blvd, Honolulu, HI, 96814

(808) 591-2513
Store is closed

The Old Spaghetti Factory Menu

Appetizers

Sicilian Garlic Cheese Bread

Shrimp, Spinach & Artichoke Dip

Olive Tapenade

Sicilian Garlic Cheese Bread

Shrimp, Spinach & Artichoke Dip

Olive Tapenade
Entree Salads

BLT Salad

Chicken Caesar Salad

BLT Salad

Chicken Caesar Salad
Signature Selections

Garlic Mizithra

Spaghetti Vesuvius

Meatloaf Italian Style

Lasagna Vegetariano

Gourmet Jumbo Crab Ravioli

Chicken Penne

Baked Chicken

Garlic Mizithra

Spaghetti Vesuvius

Meatloaf Italian Style

Lasagna Vegetariano

Gourmet Jumbo Crab Ravioli

Chicken Penne

Baked Chicken
Pasta Classices

Rich Meat Sauce

Mushroom Sauce

White Clam Sauce

Hearty Meal

Mizithra Cheese & Browned Butter

Marinara Sauce

Italian Sausage With Meat Sauce

Sicilian Meatballs

Pot Pourri

The Manager's Favorite

Rich Meat Sauce

Mushroom Sauce

White Clam Sauce

Hearty Meal

Mizithra Cheese & Browned Butter

Marinara Sauce

Italian Sausage With Meat Sauce

Sicilian Meatballs

Pot Pourri

The Manager's Favorite
Factory Favorites

Chicken Parmigiana

Breast Of Chicken Fettuccine

Our Famous Baked Lasagna

Chicken Marsala

Spinach & Cheese Ravioli

Fettuccine Alfredo

Spinach Tortellini With Alfredo Sauce

Chicken Parmigiana

Breast Of Chicken Fettuccine

Our Famous Baked Lasagna

Chicken Marsala

Spinach & Cheese Ravioli

Fettuccine Alfredo

Spinach Tortellini With Alfredo Sauce
Factory Platters

The Premier

Side Of Broccoli

The Half & Half

Meat Lover's Treat

The Premier

Side Of Broccoli

The Half & Half

Meat Lover's Treat
Desserts

Mud Pie

Chocolate Mousse Cake

Mud Pie

Chocolate Mousse Cake
Beverages

Masterpiece Shake

Italian Cream Soda

Strawberry Lemonade

Soft Drinks

Cooffee, Tea, Iced Tea Or Milk

Masterpiece Shake

Italian Cream Soda

Strawberry Lemonade

Soft Drinks

Cooffee, Tea, Iced Tea Or Milk

Healthy Meal suggestions for The Old Spaghetti Factory

Appetizers

Sicilian Garlic Cheese Bread [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp, Spinach & Artichoke Dip [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Olive Tapenade [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Sicilian Garlic Cheese Bread [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp, Spinach & Artichoke Dip [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Olive Tapenade [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Entree Salads

BLT Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BLT Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Signature Selections

Garlic Mizithra [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Spaghetti Vesuvius [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Meatloaf Italian Style [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Lasagna Vegetariano [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Gourmet Jumbo Crab Ravioli [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Penne [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Baked Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Garlic Mizithra [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Spaghetti Vesuvius [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Meatloaf Italian Style [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Lasagna Vegetariano [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Gourmet Jumbo Crab Ravioli [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Penne [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Baked Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Pasta Classices

Rich Meat Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mushroom Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

White Clam Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hearty Meal [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mizithra Cheese & Browned Butter [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Marinara Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Italian Sausage With Meat Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Sicilian Meatballs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pot Pourri [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Manager's Favorite [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Rich Meat Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mushroom Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

White Clam Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hearty Meal [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mizithra Cheese & Browned Butter [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Marinara Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Italian Sausage With Meat Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Sicilian Meatballs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pot Pourri [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Manager's Favorite [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Factory Favorites

Chicken Parmigiana [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Breast Of Chicken Fettuccine [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Our Famous Baked Lasagna [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Marsala [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Spinach & Cheese Ravioli [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fettuccine Alfredo [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Spinach Tortellini With Alfredo Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Parmigiana [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Breast Of Chicken Fettuccine [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Our Famous Baked Lasagna [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Marsala [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Spinach & Cheese Ravioli [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fettuccine Alfredo [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Spinach Tortellini With Alfredo Sauce [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Factory Platters

The Premier [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side Of Broccoli [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Half & Half [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Meat Lover's Treat [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Premier [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side Of Broccoli [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Half & Half [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Meat Lover's Treat [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Desserts

Mud Pie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Mousse Cake [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mud Pie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Mousse Cake [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Beverages

Masterpiece Shake [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Italian Cream Soda [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Strawberry Lemonade [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Soft Drinks [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cooffee, Tea, Iced Tea Or Milk [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Masterpiece Shake [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Italian Cream Soda [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Strawberry Lemonade [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Soft Drinks [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cooffee, Tea, Iced Tea Or Milk [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Visit below restaurant in Honolulu for healthy meals suggestion.

Honolulu Coffee ( Ala Moana Shopping Center,1450 Ala Moana Blvd, Ste 3066 )

Honolulu Café ( 741 Bishop St )

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Write An Anonymous Review

Dijon Y.

The pasta itself here is fine. Pretty decent. However the other dishes aren't very good. I had chicken marsala. And the so-called marsala sauce tasted more like heavy crappy brown gravy that you'd put on meatloaf, and not very good gravy at that. Didn't have the depth and creaminess of a good marsala sauce. Really sucky. Shouldn't be that hard to make.
(2)
Syvannah O.

Downhill.. Use to eat here all the time. When Mike and I first met in college we had our first friendly lunch date here. This place holds memories and that's where they'll stay. The service is super slow. Our waiter was friendly but took entirely too long, for everything. Everything we asked for and ordered took extra long to reach us. It was very disappointing to the point we paid for our check in cash so we wouldn't have to wait for him to bring back our card and we could leave. If you're an OSF fan you're anticipating on that warm sour dough bread and garlic butter spread. Well, we didn't receive our bread until our entrÃ©e was brought out to us. The salad that I look forward to eating with their infamous pesto dressing was full of brown lettuce. Mike ordered chicken fettuccini and some of the noodles we undercooked and hard. He also ordered a pomegranate drop (alcoholic beverage) that was unenjoyable bc it was made so strong. The food is not what it used to be. A lot has changed but not all for the better. On a better note, the menu now offers complete meals for all entrÃ©es, before it was an add-on for $3. But it could also be there reason all their entrÃ©es are now $3. Makes sense. Heard they were going shut down soon because of the future plans for the area so we wanted to make sure we get to eat there. Don't think we'll be going back again after this. Its cheap for Italian but not worth the stars.
(3)
Nate D.

I love eating here and have never had a bad experience...but I guess you can't always have everything go right...Got seated by the hostess and sat at our table for about 10 minutes and no acknowledgment from our server, but three tables that sat after us got helped. Decided to leave and spoke to the manager. She was really apologetic and I appreciated her effort to rectify the problem but we decided to go elsewhere...I will return later but that just killed my craving for OSF for the day.
(1)
Joel C.

Located at Wards shopping center, came here for dinner since we had 2 hours to kill before our movie started. This place gives me an odd feeling because it looks very old on the inside and it's very dim. It's a not a bad feeling, just an odd one lol. The wait time wasn't long and we were seated within 20 min. They have 2 pretty large couches to wait on and it was pretty which was pretty comfortable. We were seated on the first floor right next to the old bus and it's still bugging me on how they could possibly bring an old bus in there on the second floor of the mall. After we were seated, our server finally came after 10 minutes. It's understandable since he was also helping a table with at least 20 people. I'm not gonna take away points from him. He was pretty nice and gave recommendations on their wines. I ordered the shrimp pasta that came with the angel hair spaghetti and my gf ordered chicken Marcella?. My pasta came out a little soggy but the sauce was pretty good. My gf ' s meal was a lot better tho. She didn't finish so I ate the rest of her food. After the main meal, we had a complimentary ice cream for dessert. Overall food wasn't too bad. Service is good. Our waiter made sure we always had water. Pretty knowledgeable about the menu and gave recommendations. He wasn't rude but he could've put more smile to make his customers feel more at home. Parking is ok. Sometimes the mall gets crowded so we got lucky with parking on a Saturday night. Prices range from 12 to 20 dollars. I would come here again but only if I'm in the area and craving for pasta.
(3)
J K.

What can I say? This place isn't some authentic Italian trattoria, but WHO CARES?! It's cheap food - plus for the parents. It's as plain and basic as pasta can be - big plus for picky little eaters like I have. This the reason this place is always busy. I always get the browned butter and mizithra spaghetti. Can't decide? Get the potpourri. No need to get into too much detail on the food. It's plain jane and plentiful. Beats Olive Garden on price and in most instances, on taste too. You don't need salty breadsticks and bottomless salad. One serving of salad is perfectly fine, and piping hot sourdough is awesome Ample parking and a view of the harbor. What more can you ask for?
(4)
Brandi G.

As soon as we walked in there was no "Hi" or "Welcome" from anyone. A bunch of the workers were huddled together laughing and talking. They even looked up at us and said nothing but continued to talk. That should have been the clue to leave. Our waiter was nice and that's the only good thing which gets the one star. The food was underwhelming and I could have thrown together what was given to us by myself. Is it bad to say that I am glad they are closing soon.
(1)
Kevin G.

Don't come here for the food. Seriously it's terrible. Only reason 3 stars is because service was good and they included a free scoop of ice cream. #microwavedinner
(3)
Al M.

Came here a few times, but this time was kinda different. Could've been the day or because who works nowadays, but the food was delicious, plentiful & at a reasonable price. The shrimp spinach artichoke is a must get & so so so good!!! Berry sangria is great as well, but a couple dashes Tabasco helps a bit. Haha. Thank you folks for great food & service. Aloha \m/
(5)
Zoe T.

I've been here a couple of times, but I must say that they need more help. Our waitress was extremely busy and I had to ask some of the bus boys for help. She was able to check on us and the table next to us only once after our order was taken. My cousin had the chicken marsala, which I would recommend to stay away from it. The chicken breast was so hard that she was struggling to cut it with the knife. She tried to eat that small piece but after watching her struggle, I told her not to eat any more. I had their garlic shrimp pasta which was good. If you like garlic, shrimp and angel hair pasta..this is the dish to get. If any establishment wants any of our Japanese tourist to try their restaurants, please consider having a Japanese version of their menu and if not, have pictures!
(2)
Cameron B.

It's been a very long time since I've been to Old Spaghetti Factory. I think the last time I went was in San Jose, CA. I didn't realize how big this restaurant was. It's very deceiving but the place wraps around both sides from the entrance. We had a reservation, which I highly recommend doing since the place was super packed. This is a perfect place for families and they're very accommodating. Our server was really helpful and friendly and made sure our drinks were constantly filled and the kids had enough crayons. I ordered the meat lovers treat which came with a sausage and meatballs on top of spaghetti and marinara sauce. It was really good and it also came with a side salad and a choice of spumoni or vanilla ice cream for dessert. The children menu was pretty good too and had a variety of choices. Over all the place was really good and the family had a nice time.
(5)
Sadie P.

I went there the other night (9/7/15) with my boyfriend and it was his first time there. He isn't really into pasta but agreed to go. Now, I'm wishing we went somewhere else. When we walked in, a group of employees were standing at the podium just talking We weren't greeted at all by any of the employees. The only greeting we got, was the horrible smell of wet carpet or one of a really stinky mop. Our server was good and the food was okay. Our ice cream was more than half way melted. In general, we weren't bothered by the service itself but the smell was so strong especially around where we were seated. We thought maybe are sense of smell was just too sensitive but the diners next to us said the same thing. The ladies bathroom smelled better than the restaurant.
(2)
Terry L.

We decided to check out an "oldie, but a goodie" in Old Spaghetti Factory. We left feeling very good about our choice. The complete meals come with salads, entrÃ©e and dessert. They are priced from $12 (basic sauces) to $18 for marsala and chicken parm. These were pretty good sized portions. Bread is included. The food and drink order was taken quickly and everything came out in a matter of minutes. I do recommend OSF for a nice, inexpensive casual italian meal. The value is in the complete meal. One thing to note-the hostess said they do take reservations which I do highly advise because there can be a long wait during peak hours. Service-4 of 5 Food-4 of 5 Value-4 of 5 Atmosphere-3 of 5
(4)
Anthony A.

Been coming to this place for years got to say not a big fan of the services anymore bathroom was not to standards our server seems to be nice
(1)
Dap C.

Food- blahhhhhh. Nothing spectacular. It's just a good place to go if your going with a group . The food is mediocre. Lots of the dishes were discontinued since the last time I went to an old spaghetti factory. which wAs 5 years ago while I was in Seattle on vacation. I never chose to go here it's because I get invited that I go. Obviously since its been five years since the last visit. Decor - (ward center)I actually like the old style decor. I feel like I should bust out a cigar , a glass of brandy maybe scotch a smoking jacket and just chill. Service- great service. Very attentive and great attitude. We got there close to closing and they still served our big party and did not try and rush us. It was relaxing and kick back.
(2)
Shiloh C.

Service was awesome...Brianna was helpful and her suggestions were on point! She seemed like she was working very hard and wouldn't mind coming to see here again! Food was ok...will probably order something different next time, but overall experience was great!
(4)
Mike And Leslie B.

Can't beat the price fresh bread, entree and desert.. Even my blackberry Long Island iced tea cost cheap and it was yuuuummy! Waitress alani was very nice...
(5)
Kelli S.

Two words come to mind whenever I think of the Old Spaghetti Factory (OSF) -- mizithra cheese. Aka, one of my favorite cheeses on earth. Since I didn't like tomato sauce as a kid--and still prefer pesto or cream sauces--the spaghetti with "Mizithra Cheese & Browned Butter" was my go-to entrÃ©e (kid-sized and then the adult portion, as I grew older). It's still my favorite dish on the menu to this day, and I've even bought a bag of the famous cheese to sprinkle over my own spaghetti at home. The OSF has changed its menu a bit, but it's probably still one of the better meal deals out there, when you think about what you're getting for the price -- complimentary bread, your choice of soup or salad, an entrÃ©e and dessert for a set price. Here are some of my favorites from the OSF : "Mizithra Cheese & Browned Butter": This was my go-to until the slightly more gourmet version came along (see below), and over the years, this classic pasta dish has been consistently cheesy and delicious. Described as "a toothsome treat for cheese lovers," this pasta dish features spaghetti noodles coated generously in butter (you can see the pool of butter as you near the bottom of your plate) and mizithra cheese. I used to finish the entire plate (no leftovers) and enjoy the very end of the meal, when you are left with noodles dripping with butter and cheese. This is the perfect dish for any cheese enthusiast who does not like tomato sauce. I usually opt for the crisp green salad topped with blue cheese dressing and ice cream for dessert (unless there's only spumoni available). "Garlic Mizithra": A more recent addition to the menu, this more contemporary take on the classic mizithra cheese spaghetti dish can be found under the "Signature Selections" portion of the menu. This savory entrÃ©e features spaghetti with browned butter and mizithra tossed with garlic, bacon and topped with sautÃ©ed mushrooms. I've gotten this dish before and it did not disappoint! The bacon added extra flavor, and who doesn't want more garlic added to their pasta? Though I ordered this dish without the mushrooms, I still found it immensely enjoyable. "Our Famous Baked Lasagna": Mom's homemade lasagna will always be one of my favorite dishes, but the OSF does a BOMB job when it comes to fresh-baked lasagna. My dad always gets this as his entrÃ©e, and once I ordered it for myself, I understood why. This dish features layers of noodles, marinara sauce, ground beef and pork and four different kinds of cheese. Now, it took me a while to finally like lasagna because I tend to stay away from tomatoey dishes. But the OSF version is cheesy without an overwhelming tomatoey taste. I love the savory cheese blend, as well as the ground beef and pork combo. Though nothing can top my "Mizithra Cheese & Browned Butter" favorite, this delicious lasagna comes pretty close. "Sicilian Garlic Cheese Bread": Though the OSF serves up a great complimentary bread, my family ordered this appetizer once just to try it out. It features the same complimentary bread topped with a tasty blend of garlic and three melted cheeses and served toasted, with a side of marinara sauce for dipping. I did enjoy the garlicky, cheesy outer layer of this bread, and when it was brought warm to our table, it was simply delightful. However, since the bread is exactly the same as the complimentary bread--which we always request more of anyway--I think I would just stick with the free loaves. However, I am thankful that I did get a chance to taste this cheese-crusted version. "Baked Chicken": This entrÃ©e is only available for dinner, and one night, I deviated from my mizithra cheese spaghetti-only dish and ordered this meal ... partly because it was still accompanied with the spaghetti with browned butter and mizithra cheese. The dish's main feature, however, was a baked chicken breast marinated in garlic and lemon juice and seasoned with oregano. The pasta usually comes with marinara sauce as well, but I ordered mine without so I could simply enjoy the cheesy goodness. The baked chicken was alright, but next time, I would just stick to my pasta usual -- it was a bit overcooked and a little too dry for my liking (and I normally don't mind drier meat). "Gourmet Jumbo Crab Ravioli": I chose this dish once when I was totally craving ravioli. This entrÃ©e consists of pasta stuffed with crab meat and ricotta cheese (I love ricotta cheese) and covered with pesto alfredo sauce. While I had nothing to complain about in terms of the pasta dish, it does cost more than many of the other dishes (because of the crab) and you don't get very many ravioli "pillows" stuffed with crab meat. However, I did enjoy the crab-and-ricotta blend--though I thought the cheese flavor would be a bit stronger--as well as the pesto alfredo sauce.
(4)
VikÃ©ndios N.

I've eaten here only once, years ago before Yelp was born. ATMOSPHERE: This place is huge! I personally love the dark wood and decor. It reminds me of the haunted mansion in Disneyland and the former Spats restaurant at the Hyatt Regency Maui. FOOD: Minestrone soup - This accompanied my entree. Unfortunately it was luke warm at best, with a mild flavor that wasn't very tomatoey as I'd like. Garlic mizithra spaghetti - This dish needs some major moisture. It was so dry. The spaghetti was drowning in an avalanche of the mizithra cheese, and was tossed with crispy bits of bacon, basil, and not enough mushrooms. The portion is generous for the price. This pretty much is a carbonara dish minus the green peas. DESSERT: Spumoni ice cream - The single scoop came with my entree! I love it. The other flavor available was vanilla. SERVICE: The greeting at the host stand wasn't the most friendly or welcoming, nor did we receive a thank you when leaving. So sad. Our male server was great. Very professional despite having to deal with a crazy family next to us complaining about a Facebook deal gone bust. OVERALL: Nice ambiance, good prices and great combos!
(3)
Tracy U.

Still putting dirt silverware on tables and in dishes. That's disgusting. We still come here because the food is good and prices are good. Always ask for plastic utensils
(1)
Mako H.

for what you pay this is a hard place to beat, after all spagetti is pretty hard to mess up (although i've gotten some bad stuff here, but always got it fixed) I always get the same thing, spinache ravioli/spaghetti with mizithra cheese (ala homer),, anyone with kids this is the place to go, I always say "(with a smile on my face) order anything you want little buckerooz". Are there kids that don't like spa-ghetti?? Bottom line: 2 adults, 2 kids less than $50,,, winnaz in my books ps for anyone that likes the "ala homer" you can buy the mizithra cheese for take home too
(3)
Carrie G.

I'm going to call the Spaghetti Factory a gem for the class of dining it's in. It's not fine dining. It's not a mom and pop all organic joint. It's a big chain style restaurant, but considering all the pros, it has going for it, this is a solid choice for a night out, especially with a big family and even more-so if you're dining with kids. The pros: -Parking -Size (it's huge inside, lots of tables so easy if you have a large party) -Price- everything on the menu is reasonable -Taste- I enjoyed everything -Good for kids- coloring mat, crayons and a balloon artist -Drinks- they have a decent wine/beer/cocktail list The cons: -The service is just ok. The servers are nice, but they're young and if their game were better, they'd be working in The Cheesecake Factory or somewhere else. -I really don't know of another con. Maybe that the bathroom is upstairs, so if you have mobility issues, this is not good. We had 1 of each appetizer, and the clear winner was the shrimp/artichoke dip. It came with a generous serving of grilled and buttered panini bread. The shrimp are small and the portion of dip was tiny compared to the bread but it was tasty! The olive tapenade was salty but good. Very savory. Because a little goes a long way, the bread to spread ratio was good. The cheesy bread was ok- not worth ordering again, IMO. That was the least fav at the table. The sauce they serve it with is tasty tho. The salads- I had the creamy house pesto ranch, and it is 'ono! The salad is one of those sad iceburg lettuce with a few shreds of carrot and cabbage, and lots of croutons (no tomato, cucumber or anything else). Whatever, it comes with the meal. Brother in law didn't like the honey mustard dressing, but he can be picky. I got the garlic mizithra pasta with bacon, mushroom and garlic and all that shredded cheese. The brown butter sauce wasn't too overwhelming- a very light coating. The bacon was crispy. Mushrooms were sliced kind of tiny so it was hard to taste the flavor. It was delish. My brother in law ordered his with extra garlic (I'm stealing that move next time!). I got a large side of the brocolli with mizithra cheese and brown butter sauce. It was cooked perfectly al dente, and smothered in cheese, but the butter seemed to have been forgotten by the chef. It was still good, but the fact there was leftovers means the rest of the table wasn't crazy about it! Best part was when the balloon guy came around and made the toddler a balloon unicorn. She absolutely loved it! He also made a motorcycle for the birthday boy, and a large black sword for my father in law. It was a fun gathering, enhanced by a big decanter of wine. I look forward to going there when an Italian craving strikes and I don't want to spend a lot of money.
(4)
Mami Y.

Ive been going here since I was a kid, and I love how not much has changed inside. Food is great and I'm happy that they now serve a gluten free menu. Minestrone soup and house bread is always delicious. I hope they stay open for years to come. Ive heard that ward warehouse might close to make room for yet another condo. Hopefully those rumors aren't true!
(5)
Gluten L.

The food is not great. They do have gluten free food, but it's not that good. We used to go to the one in Riverside, CA years ago, and I liked it. Not so much now.
(2)
Cody T.

First time here for me. My girlfriend been here before. Made reservations prior just to avoid having to wait long and got seated right away. Server was nice only came back once but we didn't really need anything so it was ok. I ordered the garlic shrimp fettuccine. Sauce was sure creamy and the shrimp was perfect. Not overlooked at all and NO TAILS!! Just a personal preference not having to bite the tail off. Girlfriend ordered the potpourri. She said it was delicious just like she remembered. And for dessert we both had the vanilla ice cream. Nothing fancy there but still good.
(4)
Richelle D.

Food is great but WORST SERVICE EVER!! First you get greeted by host who look better being zombies. While the vintage look of the restaurant has its appeal, the host definitely made the place feel draggy. On top of that, our server was god awful! He wasn't even listening to us while taking our order and it showed when our entrees were served. It was the wrong order! While other servers brought the food out timely and the food was good, bad service and bad hosting definitely gave this place a 2 stars. If you want to be mistreated by crappy servers then this is the place to eat! Good luck!
(2)
Chelsey N.

This classic Ward spot is reliably mediocre. If you just saw a movie and really don't want to give up your prime parking or spend a fortune on dindinz, you can head over to the Ole Spaghetti Factory. It's not authentic Italian by any means, but the simple yet tasty menu and fair portion sizes are enough to keep you coming back. See you after the next movie!
(3)
Sasha L.

Oh, the memories of spaghetti factory and my childhood! I stopped coming here a few years ago because I felt the quality wasn't the same as it used to be. But I popped in here with my boyfriend a few days ago and was very pleasantly surprised! We had the manager's special (I chose clam pasta and the browned butter pasta) and my boyfriend had the chicken Marsala. They both came as meals, so we also got a soup (minestrone) and a scoop of spumoni ice cream with dessert! We also ordered the cheese dip as an appetizer, three meatballs and a bottle of Pinot noir. Needless to say, this was a lot of food! And in comparison to the past, their food quality is really good now for what you're paying. I would definitely come back for another meal after doing some shopping at Ward Center!
(4)
Fifi C.

The complete meals come with salad and dessert and the portions are good. One time we tried the special gnocchi but it was very starchy like it wasn't cooked enough. Really good for kids and families. I like the large upholstered seats. Staff is very attentive.
(4)
Leslie A.

[Location & Parking] This restaurant is located right inside Ward Warehouses on the 2nd floor. Since this is at Ward, there is ample free parking. [Interior & Ambience] The inside has an older American era feel to it (like from the 60's). If you're lucky enough you may have the opportunity to eat on the bus. The lighting is also dark/dim in the restaurant however don't let this lighting fool you into getting in the mood because this is a family restaurant. Therefore, expect it to be loud and noisy from chatter and kids. [Service] Call ahead to make reservations. I arrived about 15 minutes ahead of my reservation time but the staff was able to seat me promptly. I was really surprised at how fast the service was considering I came in on a Friday night. Our server was really quick to take our order, bring out our food, and always made sure our glasses were never empty. [Food] I love how they have their 3 course meals! You select an entrÃ©e and it comes with bread, salad/soup, and ice cream and all of this under $20 which is not bad considering that the entrÃ©e portions are huge! What I usually order is not on the menu and I like to make my own pasta. I get a combination of the Mizthra cheese and white clam sauce. It tastes super good if you like the creamy/cheesy pasta sauce. It's a good balance of dry (Mizithra cheese is like Parmesan cheese flakes) and saucy (white clam sauce). [Overall] This restaurant is great place for families or large parties. I feel like this is the best Italian restaurant where you can get your bang for the buck (appetizer + entree + dessert). However, if you're looking for quality Italian food with a more serene atmosphere, this is not the place to go
(3)
Kyla A.

I'll keep coming back for spaghetti. The portion is huge. The service is superb. The atmosphere is nice.
(4)
Paula H.

PROS: -Really cool looking interior CONS: -Overpriced -Unimpressive wait staff. I got the 'I don't like my job' vibe. -Food is basic. It tastes (seriously) like something you'd get in the frozen food aisle, but the off name brand. Cannot even believe people like this place. 10/100 Yelp Challenge 2015
(2)
Doris D.

This is a family restaurant with an affordable menu. For those expecting fine Italian food, you'll have to look elsewhere or at least lower your expectations! The place is great to take your kids and teens because it's loud. Your entree includes soup/salad and dessert (a scoop of ice cream). I had the pot pourri which is a sampler of Mizithra Cheese & Browned Butter, Meat, Clam and Marinara Sauces ($11). It wasn't bad! The mizithra cheese is this weird squeaky cheese. A lot of people like this place because it brings back memories of family dinners here. And I have to admit, if you're able to adjust your expectations, this is a pretty decent place to eat.
(3)
Angel H.

I really like the food here. I know, I know, the food isn't really authentic Italian pasta, as I've been told. Actually, I would have to agree with that statement. For me, food doesn't have to be authentic to be good. I prefer their green salad with balsamic vinaigrette over their minestrone soup. It's something about that dressing, not too acidic with a hint of sweetness to it. When I came here the other day, they had clam chowder instead of minestrone. That was a nice surprise that I couldn't pass up. Anyone that knows me, knows that I'm a clam chowderholic. It was good with big chunks of clams. Yummy! My favorite is the garlic mizithra. It's just like the mizithra cheese and browned butter, but they add extra ingredients to it. It's so much better with the garlic, bacon and mushrooms. I get this almost every time I come here. They're having a special now, the garlic shrimp capellini. I might have to come back to try it. The meal also comes with ice cream, vanilla or spumoni. I wash the meal down with this drink called cotton candy limeade. When you first get it, it's really sweet. Once, the ice melts down, then it's perfect. They also give you cotton candy that they put on your straw. This time, it came with banana flavored cotton candy. I got to love it! The server we had was really nice. He was really patient and kept bringing out the complimentary bread, which meant the entrees took a while to get out. I ate half of my pasta and took the other half home.
(4)
Tamra P.

I will preface this review by saying I'm reviewing within my filter of having 2 under 3 and this place being a good spot for a family dinner. I believe the keys to having a great time here are having low expectations, and knowing what to order. We had a gigantic party of I think about 25, with quite a range of ages. Waitress was friendly, all the food came out relatively quickly and everyone was served at a reasonable time. Probably as "all together" as you can get for such a large group, considering it was also Fathers' Day and pretty busy. We could have probably used an extra table added to be a little more comfortable but we managed. The challenge with having 2 under 3 that are both on table food is that clever mix of ordering as little as possible to satisfy everyone. Anyone that has experienced feeding a one or two year old knows that whatever they might like is a complete crapshoot sometimes. At the same time, if we are paying for a night out, the hubby and I don't want to be unsatisfied with our meals either. Nor do I want to pay for an entire kids meal that gets thrown on the ground or shoved away. Thank our lucky stars that my ancient memory of my last meal here deducted that one child would probably like the brown butter mizithra cheese spaghetti while the other one would probably like the spinach and cheese ravioli (he is more inclined to eat something that has touched red sauce). So hubby ordered one manager's special w/ the mizithra/meat sauce combo to share w/ #1 and I chose the ravioli/spaghetti combo to share w/ #2. Both kids "pounded" their portions. My daughter, with mizithra cheese all over her face kept saying "SO DELICIOUS!" The table bread was tasty as well. What I remembered loving was the pesto dressing and spumoni ice cream; neither disappointed. The kids dug into our spumoni first, then when that was gone stole vanilla ice cream off grandma. Even if the salad was iceberg lettuce.....I really ate it for the pesto dressing. Again, use your kid filter, not your date night filter. We didn't actually sit IN the caboose car but both kids really enjoyed seeing it and seemed like they wanted to be inside on our next trip. Would I book a date night here? No. But will I return with the kids? Definitely.
(4)
Nadine S.

I have never been here before but needed a place close to ward avenue for a business meeting and chose this place. Big mistake. The restaurant is beautiful and the service is very good thus the 2 star rating. The managers special which is thin spaghetti and 2 choices of sauces was what we both had mizithra cheese and brown butter and the meat sauce. Though there was a lot of pasta the flavor was bland and very basic. Nothing special at all. The meal came with soup or salad and bread plus spumoni. I also ordered the olive tapenade as I usually love this but it was so salty you couldn't even eat more than a small bite as the salt was overwhelming. Best part of the meal was the spumoni. At least I can now cross a restaurant off my list as no need to go back.
(2)
Caesar P.

Service was good. Pasta - not so good. We had the spaghetti with Marinara sauce and also with meat sauce. Pasta was blah and both sauces lacked taste/seasoning. Also had the lasagna and chicken fettuccine. Quality and taste were consistent with that if the pasta dishes. Lot of room and large tables so it's a good place to bring the kids or if you're with a bunch of friends and food quality is not important.
(2)
Alizabeth H.

We waited about 10 minutes to be seated and got a good seat. The had fast service and the order came to us correctly. The food was nothing special. I had the mud pie and it was not good at all. I love mud pie and had really great mud pie in the past. This mud pie had very light flavor. Not much of a coffee taste. The Oreo cookies didn't have much of a strong Oreo cookie taste. I love the bread that comes out but the food I could make myself. The price matches the food so I guess its a good place to eat at. All in all, its 3 stars from me. Sorry guys
(3)
Lori I.

UPDATED REVIEW. STEALS and DEALS for MEALS $5.99 complete meal (KIDS MENU) comes with salad or applesauce, entree, and dessert! This is cheaper and healthier than going to Burger King and who doesn't love spumoni ice cream afterwards! $4.99 & up L4L (Lunch for Less, Mon-Fri weekdays) makes this very economical. Add 75cents for gluten free pasta. I don't love the food here but for the price, I get awesome service, no cleanup, no dishes, and air conditioning! Win. During the summer break, we were able to eat here for about $6 per head. That is a steal. Until your child wants to order the $2.99 cotton candy limeade: yelp.com/biz_photos/the-â€¦
(3)
John F.

This place has been around for decades and has had hundreds of reviews. A bunch of us recently went there before a movie since it is conveniently located only a few minutes walk from the Consolidated Ward Theatres. My only advice is to order a lighter meal from the senior menu. You can save a couple bucks and still have room for popcorn at the theatre. See my picture if you have a twisted sense of humor.
(3)
Amelia D.

Used to dine at the OSF in Seattle and always had a great experience. Visisted the one in Whislter and was great as well. Cant say my experience was the same here. For starters the smell of the place is awful, like wet moldy carpet. Ordered the "MEATY Sauce Spaghetti" based on the description it promised a decent amount of meat. Needless to say it was a runny brown colored sauce with traces of ground beef. BF ordered same dish as me and son the ravioli. We did come in close to closing time but were assured they were still open and taking seatings. Waiter forgot our appetizer so we cancelled it. Service was okay food was terrible.
(1)
Rich M.

Not real Italian food but it's cheap. The place is nice and the service is good. Great for kids
(4)
B B.

Been awhile since I've eaten here but you can't beat the price for the meal you get! We had the garlic cheese bread appetizer which was yummy. I chose the minestrone soup which was hearty and flavorful. For the main course I had the Crab Ravioli with Pesto Alfredo Sauce. It was good not great but good. For dessert the spumoni ice cream again good but not amazing. Others got the vanilla ice cream and said it was really good. For the included drink I got chocolate milk which I'm sorry was gross definitely didn't taste like chocolate milk. Overall, a great deal and decent taste for all that food for that price. The waiter did a fine job nothing that stood out good or bad just normal but not memorable. Also this restaurants location has a unique really cool design! It was a good experience! Will be back again!
(4)
Brenda L.

The spaghetti is pretty good, but the place kinda creeps me out. I understand that the name is "old spaghetti factory", but everything looks so dark and it feels like I'm in the 1800's when I'm in there...
(3)
Katherine S.

This was one of the worst dining experiences I have ever had. They seated us in some of the most uncomfortable wooden chairs that cause excruciating back pain, I don't know how these are even allowed in a dine in restaurant. The servers did not tend to us once in the first 20 minutes of being seated while the guests around us got visited each at least twice. Thus leading us to leave in an effort to not support such a bad customer based establishment. If it was possible I would leave zero, even negative stars for this outstandingly terrible service.
(1)
Sharon C.

We didn't allow enough time for such a large group (23) before our event at Blaisdell started, but the manager and staff worked miracles to get us served in time to make it! And the Mizithra and brown butter pasta was heavenly!
(5)
Kit W.

Any restaurant that fearlessly agrees to take on a party of 47 (44 of whom are kids/teenagers) and manages to flawlessly carry out everyone's orders deserves a special shout-out. Granted, we had called ahead to narrow down the menu options our party could choose from and dessert was pre-determined. Still, there were only one waiter and two servers, and between just the three of them, everyone felt taken care of. Drink glasses were refilled, orders went to the right people, and food came out quickly. This is more than I can say about some restaurants that are much fancier and pricier. We were in and out within one hour, which was amaaaazing because we all got drinks, salad, pasta, and dessert. A lunch like that for 47 people could have easily taken two hours! Even the young ones couldn't stop talking about how our waiter/servers deserved a big tip. So why only four stars? Well, because even though the service was mighty impressive, the food isn't. It's definitely not terrible by any means though. In fact, the food's much better than what I remember from my high school years (haven't been here in many years...). Food quality had been inconsistent and at times very disappointing back then. So I was actually pleasantly surprised this time around. Was it due to my low expectations or have things really gone uphill? Here's to hoping it's the latter!
(4)
Blake R.

Started off by waiting a bit longer than expected due to a faulty pager system that they have set up. Once seated you could tell that things were a bit frantic in the restaurant as they seemed a bit short staffed and the waiters were running around franticly, but working very hard to say the least. We started with the Cheesy Garlic Bread and I have to say that it was the highlight of my meal. I also had the Chicken Parmesan and it was also quite tasty. Other than the service being a bit slow, it was an A-OK meal.
(3)
Darcy H.

Took a long time to get a table although they weren't very busy. We waited around a lot for drink, to place our order, and to pay. The food was just so so. If was my first time, not sure if I'll go back.
(3)
Anna B.

I started out with a new drink the Carnival, it's a cotton candy martini and wow!! I've lived in Hawaii for 4 months and this place is good prices two dined for 35$ unheard of here. Meals come with bread, a salad and desert, which is a scoop of icecream. Its far better priced than anywhere on the Wakiki strip. The restaurant itself looks like an antique haunted house, Victorian style definitely good food check it out you won't be disappointed for the price.
(5)
O O.

I have been here years ago and went recently to give it another chance. Food was very mediocre although the portions were pretty big and the endless bread and butter, just can't be beat. I went to the employees bathroom because their public restroom is upstairs and I just couldn't make the flight. I entered the restroom but decided to use it since I had to go very badly. Oh..............my..............God. There was about an inch of urine and water covering the entire floor. I had to tippy toe to the commode which was near a putrid urinal. I gagged and shut my mouth and covered my nose for fear of catching something fatal. Sloppy toilet paper draping all over, lining the floor, crammed in the urinal. Gagging, gasping, as fast as I could, did my business where I wouldn't even make my dog go. Fucking filthy shit of a mess. If it's a restroom that your employees use, it should be as clean as the one the public uses. And if establishment thinks they can forbid customers from this restroom and make them use the stairs, they need to review Federal mandates for the disabilities act. Place smelled worse than a dog;s rear end. How in God's name do they pass inspection? I have only used one other rest room like it in the past. It is the public restroom at Ala Moana Beach park, the ones with no doors, low partitions and no toilet seats. Yes, covered with sand, water and crap. I went back to my dinner party and couldn't eat another bite. Wrapped it up to take home, threw it away when I got there because of the nasty thoughts that kept lingering. Threw my sandals into the washing machine with bleach. Waiters are great at this place. But one ponders with angst that they have to wash up in that cess pool. Never, ever, ever, fucking never again. Ever.
(1)
Luke G.

What can I say? It's pretty mediocre. I tried the spaghetti combo with all four sauces. I have to say I wasn't impressed the dish lacked flavor all together. I've had better Italian food out of a microwave dinner. The waiter was on par very friendly and attentive. The pesto dressing for the salad looked and tasted like ranch dressing but it was good. All in all might be back due to the price.
(3)
Ray L.

If you've never been, don't make the mistake of thinking the food (meaning the entrees) might be good. The complimentary bread you start with and the ice cream you end with are decent, but holy smokes a three year-old could make better pasta (the noodles themselves overboiled and super soggy, the sauce very watery with no balance or flavor). As Ananias T. notes below, if I could give it minus stars I would.
(1)
Julia A.

Garlic Mizithra. All the way. This spaghetti dish is hands down my favorite thing to get at Old Spaghetti Factory. It's sort of like a carbonara only (ssshhhh!) better because of the mushrooms and mizithra cheese. I always opt for the creamy pesto dressing and the spumoni for dessert. I can't speak to any other dish here because I've been getting the regular mizithra (since 1994) and now the garlic mizithra. I don't branch out very far. ha! The Old Spaghetti Factory is a great place to bring the kids or with a large group. Oh .. for any Italian food enthusiast .. This is not the pasta you are looking for. No seriously. Don't come here thinking this is where pasta puttanesca was invented or that they have the most enlightened bruschetta (I don't even think they have bruschetta). It's just a fun place with a great combo meal deal and you can bring the whole family and not spend a ton of money. Plus spaghetti with browned butter and greek cheese is totally the way to go.
(5)
Jenny G.

While I enjoy eating at the Old Spaghetti Factory, the quality of the food is slowly pushing me away. I like to think I have a pretty low standard of food. I'll eat almost anything. Food is food! And I usually believe in the phrase, "You get what you pay for." HOWEVER... If a meal costs me $15, I expect flavor! I had no problem with the minestrone soup other than there were soooo many beans in my bowl, but that's okay. I tried a bite of the salad with the creamy pesto dressing and was underwhelmed by the taste of the dressing. Tasted like a modified ranch dressing? For the first time in my life... I felt the need to sprinkle salt on my salad. It did the trick though. Nom nom nom! Both my friend and I agreed that our entrees were under-seasoned. Her angel hair pomodoro and my spinach and cheese ravioli desperately needed salt. Although for mine, it was the ravioli itself that needed help. The sauce was fine but the filling tasted as if there was no salt. Not a big deal since I could sprinkle it on myself but just a little disappointing. Our server was Komiko? I think that's what it said on the receipt but she did a good job all night! Thank you for the good service. :)
(3)
derek n.

Called in take out order, drove there and waited, they lost the order between taking it and the kitchen. Wasted my time and wanted to give the manager constructive feedback about poor customer service but he seemed to want to blame me for ordering at opening time. Seemed surprised I didn't want to order food even with some comps, but missed the point.
(1)
Jenny W.

It's really sucha shame that the whole chain has 3 stars because at first glance it looks like a super cool place. i was captivated by the decor and definitely wanted to dine in. But after having my meal (take out) I'm not making the mistake of going back. The food was tasteless, the bread was too hard to swallow. The salad was probably the only thing I was satisfied with... Not to mention when I went in to pay for my food the guy helping me was so stressed out and confused. When I stepped outta that place it was a relief 2 stars, for effort
(2)
Shayla K.

This place has definitely went down the drain. My dad used to take my sister and I here all the time when we were young. Came here tonight to have a quick bite since my friend was in town from Cali and it was her sons birthday the night before. The food: I had lasagna. Came in a 3 course meal. I picked the salad with the "house pesto/ranch" dressing. It was so bland. I've never added so much salt, pepper, and parm cheese to anything in my life. The lasagna tasted the same as the frozen kind you can buy from Safeway. And the spumoni. I mean you can't really eff up ice cream. Service: Oh. My. Lawd. The service was horrid. We had Leah. Just by her monotoned voice you could tell it was gunna be a hell of an experience. We asked the usual questions customers ask. "How is the _____?"(I forgot which one my friend said). Her response was "uhhhmmm, I mean it's really chunky." I was just like o___o what a way to describe food...... And my friend asked about the cotton candy lemonade. Her response was "uhhhmmm I never tried it because it's Wayyy too sweet". What a great way to sell us something on the menu Leah!! Then my friend asked if they do anything since it was her sons bday the day before. Her response "uhmmmm...I mean we can sing a song or something. Maybe an ice cream"...like dude..come on...I've had better service at McDonald's for shits sake. Anyway. The night goes on and her service is just continuously horrid. I don't even feel like going on or I'll be writing forever. I guess they have been open for so long that they really just don't care anymore about anything. I wish it went back to the way it was. Oh and I added that star btw just because I felt bad. I used to love this place when I was a kid. Now it's just a disappointment.
(2)
Meg D.

I went here as a guest for a birthday dinner. There were about 20 of us, but our group size did not hinder the service at all. I've been to restaurants before and large groups tend to be problematic for the server; however, our waiter was great! He was able to split checks, clean up and refresh drinks and bread, the food came promptly (for a group of 20), and had a smile on the whole time. While there were many delicious items to choose from, I had the chicken Cesar salad. I'm a rather picky eater, so I was happy that my changes were addressed and done correctly. Others ordered the chicken parmigiana, chicken with penne, spinach & cheese ravioli, shrimp Alfredo and more. All food was great and well presented. They even provided ice cream to go with the cake! I would definitely recommend this place and will be back.
(5)
Jamie H.

Yes, this place is still as good as it was when they first opened. I had the potpourri, combo which has four different sauces and is still amazing! I also ordered the strawberry Italian soda and they still give you their souvenir glass to take home with it!
(4)
Crista P.

I always love coming here, something about the atmosphere that it's just awesome. The prices aren't that bad as well, for the amount of food you get I think it's pretty good. I started off with a drink, the new one carnival martini, at first when I got it I was like "what the heck lol! It's really Cotten candy!" You pretty much have to pour the alcohol mix over the Cotten candy and it tastes AMAZING! Our food was good. It always is, I usually get my salad with pesto dressing so delicious. I got the chicken marsala it was okay, nothing like real Marsala chicken but it did it's job I guess you could say. The mizithra is always on point. My husband loved the baked lasagna, the cheese bread was yummy. I was so stuffed I couldn't even fit dessert into myself. We did however end up getting dessert 2 spumoni and a chocolate gelato cake thing idk what it was but it was goooood! I tried so hard to eat it but failed. I love this restaurant I always leave full :) The service here was great! Our waiters name was Evan, he was so awesome! Kept coming back and checking on us and sometimes we didn't have to even ask for anything it was just brought to the table lol! Anyway I will be back!
(5)
Luis P.

Do not try the pasta Alfredo, is not like you will expect. I came with my co-workers, and there food was decent, the waitress is very polite and well professional.
(3)
Wes J.

I think a solid 4 stars is fitting. Will go over deductions at the end. We arrived with a friendly greeting. We were seated quickly and our waiter, Mathew, introduced himself quickly. Our drink order was taken and our order of garlic cheese bread was brought right out. That cheese bread is amazing. Their baked lasagna was pretty good too. I don't recall what my wife had, some type of spinach stuffed noodle, but she said it was real tasty. Ambiance is fun, has that old time Victorian feel, kinda like some of the stuff Pier One might carry. I'm no History major so I can't quote you a time period but certainly before my grandmothers birthday! The waiter was a little rough on remembering things, I'm attributing it to being possibly new- so no point deduction. Because everyone has to learn at 1st. Point loss came from the lasagna being a bit over salted, coffee was just plain gross and the guy who brought the food out needs a course in customer service. Again the decor/ambiance kept our kids occupied enough to make it through dinner with no casualties- keep in mind that almost all my food reviews are done with 3 kids at the table ages 8, 6 and 1...... Little energy stealers! Would I return????? Most certainly!
(4)
Jessica-Nicole U.

So I went here like couple years ago and hated their food... but I just went again recently for my birthday this month and had an AMAZING experience. First off, our waiter (I think Jordan?) was the BEST waiter I've ever had. And I'm anal about that. And the food was so good! At such a great deal. Was this the same restaurant I visited a couple years back? The decor is SOOOOO comfortable and inviting and such a pleasant and homey atmospher... I'm in love. Thank you for such an awesome birthday Spaghetti Factory and I want to come in again JUST to ask for that waiter's name... JAN 7th he sat down two people evening time. =)
(5)
Stephanie M.

Like most people I have childhood memories at the Old Spaghetti Factory and it is amazing that everything looks practically the same since I was a kid (20+ years ago)! I come here at least once a month and am really comforted by the unchanging decor (except some of the creepy photos), consistent menu, and it's where I get my mizithra- cheese-fix. Also, it's the cheapest 3-course meal you'll find on the island! The two entrees that I get here are: 1. Garlic Mizithra w/bacon and mushrooms (WINNER!) or Mizithra Cheese & Browned Butter (if my appetite isn't AS large) 2. (Any) Pasta with pesto alfredo sauce I'm not a big red-sauce kind of girl so having these cheesy/creamy options are right up my alley. I also love their side of fresh broccoli (smothered in mizithra cheese, of course) and you can always add a side of mushrooms or sausage to your entrees. YUMM!!! I love the salad with pesto dressing to begin my meal and ending with spumoni always tastes right. The Old Spaghetti Factory is great for friends, families, parties and it won't break your wallet. Note: Whole wheat pasta only in spaghetti. Note: I will be sad if development begins in this area and they tear down the ONLY OSF on the island! :(
(4)
Kristine K.

So expensive for the quality of food. Service was good, and the atmosphere is nice. I would spend my money somewhere else.
(2)
Valerie S.

This is my favorite place to go to for their white sauce pasta's (red sauce pasta's I tend to go somewhere else ;) ) I usually get the Shrimp Fettuccine Alfredo. BOMB! I also really LOVE their Cotton Candy Limeade --- you can ask for the alcoholic version if you'd like. I have a sweet tooth so if you like sweet drinks then it is definitely a must try. I've always loved how they provided soup/salad as an appetizer, the pasta of your choice, and a one scoop ice cream (spumoni!) - full course meal for decent price! Overall, rating their food and service four stars. There is sometimes a wait to get seated but if it is just a party of 2 they are usually quick.
(4)
Sam J.

Redemption for the crappy food at Antipasto's a few days ago. This place always delivers awesome food and service!
(5)
Addie L.

This place needs a renovation big time... it's in really bad shape, much more than I remember since our last visit, dirty and worn out carpets, scuffed out hardwood floors. The most appalling is the smell of nasty urine in the men's bathroom, you can smell as soon as you come in. This is even more disturbing since it's at the opening @ 11:30AM. For the food, you can't go wrong for a complete meal for $15 or so. The food is ok at best, but as long as you are expecting this...
(2)
Terri O.

I'm upset with takeout Today i will have to give them A Zero! My Managers Fav had Mizirhra but no Clam Sauce! Miz was on half...Blank on other !
(1)
Celia B.

Oh... Honolulu Spag Fact...... Where to start.... I have been to the OSF several times throughout CA, and my boo has frequented the location in Minneapolis. This location is not up to par with any mainland location that either of us have ever been to, and was quite the disappointment. As soon as we entered, we were greeted by the scent of an elderly person's home mixed with cat pee. It was so bad that I almost asked my group if we could reconsider our dinner options. With time, I got used to the smell, but its never good to enter a restaurant and be turned off rather than attracted. I sat down, as we waited in the lobby area for about 15 minutes for our table of 4. As soon as I sat down and looked to my left, I noticed a condom on the floor (pictured). Luckily it wasn't used, and probably fell out of a customer's pocket, but the condom on the floor pretty much summed up our whole experience. Dirty and careless. We were seated in the back corner, where the pungent smell seemed to have lessened, so that was good. Our waiter came over, mumbled his name (couldn't understand him) and took our drink orders. We all ordered water and one person ordered coffee (which was never brought to him and completely forgotten about). By our waiter's demeanor it seemed as though he was having a bad day. I felt kind of bad for him, but our whole table noted how it probably wasn't going to be a good night for service. After we placed our drink orders, he saw that we had already folded up our menus and were probably ready to order, so I appreciate his attentiveness in that sense, as we were able to get the food order in quickly. I also really liked the fact that they offer a gluten free menu and gluten free pasta (1 star for gluten free!). First item to arrive at our table was two loaves of bread with butter. Bread was good but it was hard to cut and our waiter didn't give us any small plates. Then our salads arrived. The salad looked like a cheap cabbage pack from Costco, and all of the dressing was squirted in the middle, no effort for presentation. There appeared to be little to no preparation, and it was of very low quality (can't say that I got my vegetable requirements in during that meal!). But, the creamy pesto dressing was still as bomb as it is on the mainland and was the highlight of that dish (.5 stars for the pesto!). Next up were our main courses. Both my boyfriend and I ordered the baked chicken, except mine was gluten free. The pasta was good, and I am obsessed with the brown butter mizithra, always have been (.5 stars for the mizithra!). The gluten free pasta was actually very tasty. The main problem we had with our dish was the chicken because it had bones, skin and grizzle. It required a lot of cutting, and our dish didn't come with a meat knife. We had to cut it with our butter knives, which was hard to do, especially since my boyfriend's chicken was a little on the dry side. At least it was advertised as all natural. The last meal, spumoni or vanilla ice cream, was decent as usual and expected. Throughout the multiple courses our food arrived quickly, but the presentation and waiter seemed a bit careless in terms of lack of small plates, proper utensils, no coffee, etc. We have never had a bad experience at the Spag Fact. on the mainland, so this experience was pretty surprising. The initial smell, low quality food, and unimpressive service left us with no intentions of returning to this location nor recommending this location. They really need to step it up, as they are giving the OSF a bad reputation!
(2)
Heather C.

One of our favorite places to eat. I love the wide selection of sauces for your pasta. You can also have them substitute steamed broccoli for the pasta or can get gluten-free pasta if you so choose. I like to get the Manager's Special where you pick two sauces and they will cover half your plate with each. Or the pot pourri where you get four sauces each covering a quarter of your dish. Yummy! Your meal comes with all the bread you can eat, salad or soup, your main dish, and a cup of ice cream all included. Prices are some of the best on the island. You can also get almost the entire dinner menu at lunch time in a smaller portion, and the lunch menu runs until 2pm. Dessert is not included with lunch (everything else still is), but no biggie. Order the ice cream if you want. Will be back many times. They have lots of seating, so unless you have a large party they can usually seat you pretty quickly. With just two of us we've only waited a few times. We usually just walk right in. Check them out!
(5)
Robert H.

I ordered the #1 lasagne with chicken. The 2 sauces dont mix together well. Its like a brown sauce and marinara. The two dishes shouldn't be on the same plate. Lots of people to greet you so thats a plus. However, the chicken and the spinach ravioli looked like costco kind. I would rather have freshly made items. Everything came out all at once so 2 appetizers and 3 meals all came out at once. Huge pile of food. My salad was drowning in its balsamic vinaigrette dressing and the lettuce looked wilted. The ice cream was good and the bread was hot...
(2)
Keisha P.

Meh-I've had better. The service was terrible and the food was below average. I can make better pasta then that- come on! But one positive of the night was the balloon man. What made the whole experience bad was the first impression. Our party of 6 people arrived at the table, as we sat down my friend noticed BLOOD spot on her napkin at the table. As she was talking to our waiter about this, I noticed one on my napkin. It just turned me totally off to the restaurant. The waiter said, "ew, gross." He grabbed the dirty contaminated napkins and took them away. What really added to this terrible situation is that the manager did not stop by to apologize, discuss this or anything. I've worked in the food and beverage industry for years, and I know that following up on such an incident is a given and a must! I mean, I guess this spot is good for big party's because it's extremely cheap. Also, lost of free parking. Like most expensive item on the menu is $12 cheap. But the food is really junk, service was not up to par and all in all, if I had a choice of restaurants to eat at I would not chose this one.
(2)
Joe P.

What can I say, OSF is cheap and good. Might not be the best Italian restaurant, but OSF is comfort food. You cant go wrong. Good food, cheap and cozy. OSF is always gonna be the mecca of cheap and good pasta. Chicken Marsala is always the bomb for me. For less than $17.00 I got bread, salad, entrÃ©e and ice cream and I'm satisfied. Nuff said.
(4)
Bethany V.

With 4 little girls we always look for a place that is kid friendly and The Old Spaghetti Factory definitely fits that criteria. They have recently changed their menu so that meatballs are a separate price and a side item which was a bit disconcerting but the overall piece was still good for 3 adults and 4 kids we only spent about $90, this included adult beverages for the moms. We ordered the Chicken Florentine and the spinach ravioli combo. Both were delicious and cooked perfectly. They brought the kids food first which was perfect because the natives get restless. All were satisfied and the portions were nice sized, only downside was the balloon guy wasn't working this time.
(4)
Kat K.

Ok so..we've been to the one in California..sucks. The one here..my same thoughts..sucks. I rather go to Buca di Beppo across the street but 2 stars for parking and location.
(2)
Jennifer L.

This was the very first Italian place I ate at, back in the day. I believe I was in middle school. Back then, this was "da bomb"! :) I didn't have an idea of standards......as most of my life involved mom and dad's home cooking of Chinese food. I used to get the fettucine alfredo religiously. I loved cream sauces and it was delicious and comforting. My girlfriends and I would always, unfailingly, split a mud pie dessert. So decadent and rich. Yum! Nowadays, I can't do it anymore - too sweet for my preferences now. Recently, after years, I went back. My boyfriend's choice! To our surprise, the prices had been raised...which is understandable...but we didn't feel the quality of food had also been raised. So we were slightly disappointed. Nevertheless, we stayed and chose our entrees. He debated between the chicken marsala and chicken parmigiana. Finally he chose the chicken marsala and I chose the garlic mizithra, on the recommendation from my boss from a while back. It's her favorite. Our server quickly brought out the complimentary bread, which was still warm from the kitchen - score! :) I loved it. The butter wasn't the best, but whatever. We also ordered the garlic cheese bread, which was all right. I've had better, but nevertheless, it's still comfort food. Our entrees arrived and we were both disappointed with the sub-par quality. My boyfriend's reaction when I asked how his dish was was "I can do better." And he can make some mean Italian dishes so I believe him! Then, for me, my garlic mizithra was much too salty. To be fair, he had warned me that the cheese used in the dish tended to be on the saltier side, but WHOO it was salty. I couldn't really eat much of it! I gave up halfway and decided to take the rest home. I was full by then, anyway. Our entrees came with dessert and I ordered the spumoni. Regrets. It was not to my liking. As a kid, I was cool with it. I guess a lot can change once you've tried different places! Overall, the only time I'd return is if a really good friend insisted on having dinner or a party here. I would avoid otherwise.
(3)
Denby R.

When I think of the old spaghetti factory I think of late high school into early college years. When my sister suggested it for dinner tonight I tried to think back of the last time I went there and realized it was quite sometime ago. The image that I had in my head was quite foggy. It was back when the upstairs was the smoking area and you had to walk through the cloud of smoke to get to the restrooms. Can't say that I miss those days. I remember the Decore being over-the-top with the old-fashioned lamps oversize chairs and the giant trolley or train car to the right side of the restaurant. Nothing about the food was that memorable from that long ago. I read some fellow yelp reviews to refresh myself with the restaurant. Paul C. Warned of the bleu-cheese dressing pool (thanks Paul). And Caryn W. Reminded me of the pesto dressing to dip the bread into. (Thanks Caryn). My dad and I did the combo spaghetti plates. Mizithra and mushrooms for me. Mizithra and clam sauce for Pops. Sister and BIL had the chicken penne with two meatballs OTS. And kids plates for my nephew and grandma. My pasta was cooked nicely al dente. The cheese was nice and I was impressed with the mound of freshly sautÃ©ed mushrooms. My dad said his clam sauce was tasty but there was not a single clam to be found. Everyone else seemed happy with their dishes. The soup was meh, the salads were simple (pesto dressing OTS). My sister ordered the bleu-cheese and it wasn't as soupy as the one in Paul's pic, thankfully. As we were winding down, my dad announces that he found a clam!! Spumoni was super soft and almost cool not cold. The service was good and food was fast, although they forgot my grandma's kiddy pasta. One let down with the service was that the waitress kept asking if we were ready for ice cream as though we were taking too long to eat our pastas....maybe they were already scooped up and waiting and that was why the scoops were soggy and warmer than expected. Anyway, my sister said she supposed that we have grown up from OSF, and on cue a gaggle of teenagers got seated right next to us...borderline high-fiving and fist-bumping that they got seats. Ah...memories.
(3)
Al D.

I don't know why I gave this place another chance. Got the manager's special with the mizithra cheese and meat sauce. It was meh. The spaghetti was overcooked. I upgraded to a ceasar salad, which was ok. There were screaming kids seated near us. I guess that's to be expected at a place like this. The spumoni was a nice way to end the meal. I would never choose to come here again. The food is much better at Buca's.
(2)
Lisa C.

Better service by a more experienced waiter. Still no smiles but hey, I'd be unsmiling too if I was slammed with 8 tables and a group of 14! He was very attentive so I can overlook the bland expression. Tried their new shrimp capelini. It was nice and garlicky, almost too much and I LOVE garlic. Scampi style shrimp on angel hair pasta sprinkled with cheese. So good. This isn't a fancy place but it is what it is and I still like coming here for the crazy decor
(4)
Sam R.

I have been here several times and this was by far the worst service we have had here. The food has always been good but the service today was terrible.
(3)
Ananias T.

OMG! If I could give this place a -negative Star I would...and so would my wife. Horrible, worst dinner experience. ...and here's why for us personally. We actually were planning to go to La Cucina (from what I hear the best place in Hawaii for Italian) for my birthday dinner, but the wait was too long. So we drove down the street and were actually mentioning going to Verbano's on King which we like too, but passing Ward I saw Spaghetti Factory and we had my 3yr old, my wife said that they are good for kids...so not being selfish we went there. The moment we walked in, very dull no emotion or eye contact greeting, the servers were fooling around in the background and the table we sat at was very wrong for two adults and a child....we should've walked out. I have only been there one time prior in the early 90's...it all came screaming back to me lol. Very limited menu with low quality and easily made items. I ordered the Trio plate with Sausage, Spaghetti in meat sauce and meatballs...horrible. The salad looked like it was out of a bag with Balsamic Vinegar poured over it. Practically 30 seconds later our meals came??? Completely pre-made, microwaved it seemed. The pasta sauce my wife could make better...and she can't cook. The sausage tasted store bought and the meatballs...I want to hurl when I think I even took a second and third bite but I had to to confirm that this was the worst attempt and Italian Food ever. ...no, worst attempt at food in general! My wife tried mine as well as I tried her Chicken Parm...we could only shake our head, pass on desert and walked out. Our Server was actually pretty good and so was my one glass of wine. Can't screw that up right? ...OHHH AND it was my birthday and i had a lei on and we were dressed up nice...nothing! So, it was a learning experience for sure. I know there are a lot of people who like it there and will always go back, but for us, no way.... I felt like Gordon Ramsey in Kitchen Nightmares when I was served...seriously. But we did end up at Baskin & Robins for desert...since it was my Birthday :)
(1)
April Y.

This review post is so delayed, probably because I just don't have anything good to say. Meh. Yeah - that's about all I can muster for this place. Go if you're desperate for Italian and are too lazy to cook or not willing to hit up the frozen foods section of ye local neighborhood grocery store.... Yes, the quality might be comparable, and with the frozen stuff, it will 99% not give you food poisoning... And at very least, the microwave won't leave you forgotten in a corner of the funky smelling, run-down dining room cluttered with a hodgepodge of garish, late Victorian-esque furnishings. Quite frankly, I'm not sure how they are still in business.
(2)
Lance W.

Rumor has it that OSF is not in the Kakaako Ward development plans. Gee if so, I'm going to miss this place. Even if the mitzetra is not as sharp as I remembered to be. Adding the clam helped.
(4)
Elizabeth K.

I'm hooked on their clam sauce with angel hair!!! This place is a regular haunt for my family. It has never disappointed! The staff knows us and accomidates us very well. My families favorites are the speghetti and meatballs or the clam sauce over speghetti or angel hair pasta. View of the harbor is great but the stained glass windows and art work make this a very unique dinning experience!
(5)
Paul C.

When I found out that my dining club was coming here for dinner, I immediately cringed at the thought. I've thought about this place as a national chain restaurant with at best "marginal" quality food. I mean, the last time I came here was during my college years. That was about 20 years ago. My friends and I came home from college one summer and we'd meet up for dinner. We came here. The food was awful and I just hated this place... After submitting my RSVP, I started to regret my decision and went online to check the dinner menu. Not impressive at all. I then started to read Yelp reviews and my fellow Elite friends blasted this place. So, when I checked in tonight I reminded myself I'm just here on a social level to meet up with friends. The food here surely didn't draw me to attend tonight. I was amazed how busy this place was tonight. We had a group of over 30 peeps so obviously we made reservations. There were so many people waiting for tables and as we were escorted to our dining area, I looked around and this place was FULL HOUSE. The night started at the bar upstairs and I had a Gin and Tonic. In the past my drinks were somewhat watered down and I was surprised my drink was STIFF. I could sure taste the gin and I was a happy camper. Gave me a little buzz! I pretty much made my mind of what to order only to be disappointed that the current dinner menu didn't have Spaghetti Vesuvius. So, when the waiter came to take our drink orders I asked him and was advised they still have it but it's a "special" menu. Regarding the food, because I had lowered my standards, I must admit it was OK. First of all, the all-you-can-eat sourdough bread was really good. Came out hot with butter on the side and when we requested more, they delivered hot loaves to our table. As Jayson N.'s review mentioned about the salad here, I had the same experience. It was drowned in a pool of blue cheese dressing. I did mix it all up before eating and it was "soupy". I'm NOT a fan of iceberg lettuce and didn't want Minestrone soup. Because it was a muggy night, I settled with the salad and strategically ate around the "pool" of salad dressing. We only had 2 servers for our group of 31 peeps and I must commend them for such awesome service. The food came out all at once and it was piping HOT, the way I like my food. When speaking with the peeps on my table, the consensus was each plate had temperature HOT pasta! My pasta dish was pretty good. Noodles were cooked al dente and sauce was tasty. The dish is labeled as "spicy" but it barely had any heat. I was thinking about asking for Tabasco sauce but I was hungry and the next thing I know my plate was clean!!! I was able to sample my friend's food where he had Chicken Marsala, lasagna and Fettuccine Alfredo. The food was okay but could use more flavoring. I can see why some people feel the food is bland here. With the meal includes ice cream and I had Spumoni. It was good but I recall the bits of candied fruit as a child when I ate here. No texture contrast at all. So sad. My ice cream wasn't soupy but wished it was ice cold and firm. One of the guys on my table didn't want dessert so I asked him to get Spumoni and I'll eat it for him! Yes, I had 2 cups! This was supposed to be the highlight of my meal tonight but left disappointed. So disappointed that I ended up stopping by at Menchie's before going home. Overall, this is an OK family restaurant that is economical with a decent quantity. I'll admit this is NOT my choice to dine here. My friend worked hard in planning and coordinating tonight's meal for 31 peeps and I wanted to show my support and appreciation.
(3)
Lisa T.

Old Spaghetti Factory oh where do I begin? They accommodated our large party (make sure half of your party is there so you can be seated). Food was okay. I had a half sandwich and salad for a birthday lunch. Service was okay in that my water glass was never empty for too long and our waiter, Travis was pretty good with getting the food out to us. Downside is my chips had no salt on them and was simply just a fried potato. It had potential but fell short. Second was a co-worker's order was forgotten despite our party pre-ordering. I felt bad when most of the table was nearly done eating but the time her half sandwich and chips came. There is potential for Old Spaghetti Factory, but it's not quite there yet
(3)
Samantha B.

The old spaghetti Factory is conveniently located at the old ward warehouse shopping center on Kaka'ako. Honestly the food is not that great. It was just ordinary, nothing spectacular. When you order any entrees from there you do a get a complete meal, which includes bread, soup or salad, and dessert. The prices are moderate. The kids also get a wonderful treat. The ballon guys walks around to the tables that have kids and makes them whatever they want. My kids had a dinosaur, Minnie and princess crown. It doesn't cost a thing but it's just donations if you choose. The ambience was very cool. Everything in there were very vintage and old. A meal there is an experience itself. The decor is like stepping into another world. The antique lighting, the stained glass displays and the very cool old fashioned trolley car that doubles as a dinning hall. The food is ok but the experience itself just eating there would be better.
(3)
Carly I.

I came in for the Lunch For Less special. It consists of pasta, salad or soup, and bread for $12.50. I came in alone and they sat me at a 4 top when there was clearly a 2 top available. My waiter, Christopher, was terrible. He had a permanent look of disgust (complete with flared nostril) on his face. I waited 15 minutes to order my food. He didn't bring the bread. Didn't really even know the special. Didn't check on me at all when eating. Then, I had to flag him down for my check by just handing him my card. I wait another 15 minutes until he brings me the receipt for me to sign and i see that he rang up someone else's bill on my card. I tell him it's wrong and he asks me if I'm sure. Are you kidding me?! It was overall a terrible experience.
(1)
Amanda Y.

I came here on a Friday night for dinner with my friends. It's a huge restaurant and wasn't very crowded while we were there. The service was good and for the price of the entree you got to pick soup or salad and got a scoop of ice cream for dessert. The salad isn't anything spectacular, but I did really enjoy the spumoni ice cream that was chocolate, cherry and pistachio flavored. For the entree I got the spinach and cheese ravioli and while it was okay the marinara sauce wasn't very good. It tasted plain and had little flavoring. My friends ordered the chicken linguini and one of the first things they noticed was the chicken was salty. When eaten alone they didn't care for the saltiness, but when eaten with a piece of broccoli or noodles the saltiness was bearable. In all we had good service, the prices are reasonable, but the food wasn't the best. I would come back if I had too, but it's not something I would crave.
(3)
Frankie R.

Tonight was a great time. ..I really appreciate the prompt service we got. I am glad me and my friend got to enjoy a good dinner tonight and our waitress Nalani did a great job taking care of us and seeing if we needed additional items, which was fabulousness. I was very pleased with the 3 course meal that I really like. I hope to be back at this establishment because I liked the way how they took care of us and making sure that we got what we wanted. Also the vanilla flavored ice cream was very tasty and fabulousness too. The strawberry lemonade was very good and I liked the complimentary refills on these drinks because it's very tart and sweet mixed together as well as unlimited bread too, which will really fill you up. The appetizer was really cheesy and not garlicky because whenever I try garlic bread, it's way too garlicky and I don't like it like that and I can taste the cheeseiness in the garlic bread. I want to say a huge thank you to Nalani for my dining experience, which was fabulousness and wonderful. Will be back again for another dinner.
(5)
Tabatha P.

In all the cities I have been to Old Spaghetti Factory, I haven't been disappointed. They have it right in serving the loaf and soup before the meal. I always have more than enough to eat and take some home. The service here has been at least decent if not great every time. Plenty of space for parties, get togethers, and birthdays; and they sing a nice birthday song. I love the Ward view of the boats, so I like to sit up by those windows. My man and my son both enjoy coming here so it was an excellent place to have lunch, as well as having great lunch deals. I love that they serve you a full course meal and the sides of meatballs and broccoli are amazing. I have been going here for years and likely will for many more. I have Italian in my blood and learned a lot of authentic Italian recipes from family and this restaurant does good with the quality.
(5)
Kalualani F.

Always an enjoyable & favorite place. I've been coming here since I was a child. I've brought my children here as well. Hoping they will be around for a very long time. Great memories here. From the Italian soda, to the italian cheese bread, Manager's special, BLT salad, and the spumoni. we love it!! The old-fashioned dÃ©cor and the cable car make the ambiance special..... :)
(5)
Cameron D.

my family Loves this place... I tried something new tonite and liked it. Chicken Penne. Great food Great Service Great place...
(4)
Shelby B.

Yummy! I forget what I order here but I haven't been let down yet. I love the fact that its a 3-course meal, soup/salad, whatever you ordered, and ice cream!! Yummy. I also love the old style atmosphere, and the best was when my cousin got us to sit in the awesome big red chairs! I don't like sitting near or in the trolley though. That's a downer.
(4)
Katie S.

I LOVE this place. Hawaii is so expensive to eat out, but this place has tasty food and it wont break the bank. I love to walk around and look at the shops downstairs from the restaurant, then go have a family Dinner here. Most meals include salad and desert which is hard to come by these days. I love their food and is a good chain restaurant to eat at.
(4)
David T.

I went there to meet friends and hadn't been to one of their restaurants in years. I was pleased by the decor of the restaurant and it was crowded on this Saturday night. We were seated promptly and the waitstaff was very friendly. I was first taken back by the few choices available to you on the menu. I settled on the No. 1 platter as my selection; which cam with lasagna, chicken Marsala, and I chose fettuccine Alfredo as my third choice. It also came with a tossed salad. They serve hot sour dough bread with butter right from the start, which was of good quality. The salad had a base of iceberg lettuce and was not what I expected from an Italian restaurant. The entree was very lack luster. The lasagna was flavorless, somewhat mushy and had little fillings. It actually seemed to have no spices in it. The chicken Marsala was on the same line. It was a chicken breast covered with sliced mushrooms and a brown glaze which didn't have any "Marsala" flavor. It seemed like it came from a jar, and not a good brand at that. The fettuccine Alfredo was creamy but lacked the buttery Parmesan cheese flavor that one expects. Your local supermarket has better jars of Alfredo It seems to be a great place to take the family out on a weekend and not break the bank, but just don't expect good Italian dining.
(2)
Eathan O.

Eating dinner here hit the spot. I had the spaghetti with Italian sausage and the gf got the manager's special, mixing Mizithra & Marinara. Food came out quickly, tasted great and the service was excellent. Our server (Kahoualii) was new, but checked on us often and was attentive. The bill was reasonable and the parking was not crazy tonight. We will definitely be back!
(5)
Skye W.

I gave it three stars because of adolescent nostalgia. I have a big family, on my mother and father's side and from time to time they have chosen to have parties here. We've had after-church gatherings here as well. Despite what our experiences were prior, we continue to eat here. If you're a couple, or in a small group of three to five people, it's not a bad time. The staff is relatively sufficient. Drinks and bread first, soup and salad next, followed by your entree, then dessert. The basic restaurant scheme. I notice that sometimes, in groups of more than ten to twenty, the staff is very accommodating. Other times, like my grandmother's birthday, they were NOT. Our waiter wasn't writing anything down, OR taking orders by seating. He just skipped around our long table making eye contact, and whomever looked his way, he took the drink and dish request of. He also wasn't communicating with the rest of the people helping him deliver drinks and food. He literally disappeared and the manager had to finally step up because half of our table had finished dinner, while the other half still hadn't gotten their entrees at all. Neither did my Grandmother. We had to continuously BEG for our drinks. And then when they brought the wrong drinks, the waiter just started calling them out like an auction. "Who had this? Oh you had a Sprite? Did you want this Fruit Punch instead?" That fruit punch he gave away was then needing to be replaced for the person who ACTUALLY DID order the Fruit Punch. Our waters weren't refilled. The whole night was hectic and I hope we never have to go through that disorganized fiasco again.
(3)
Lina T.

I've been here a decent amount of times and I would consider their quality pretty consistent. Fairly cheap place for the portion you get but the pasta is meh, decent. With an order of pasta, you get a side salad or soup, and an ice cream. Decor inside is interesting. But it's not really inviting. The tables are large and the space between the tables are spacious. Service is generally quick and food comes out fast. The waiters are polite and look happy. I love to have their garlic cheese bread. It's probably the best thing on their menu. I order it every time I visit. I like the clam sauce they have here but I don't like it with the spaghetti. So I request to have the Angel Hair Pasta (thinner spaghetti) with it. The sauce is quite thick so having a thinner pasta is easier to slurp up. It's not too salty and it has little chucks of clams which isn't too overpowering in flavor. On the other hand, the marinara sauce is not impressive at all. They use this for almost all their dishes that include a marinara sauce. It's fine but it's not mind blowing impressive. Overall, I wouldn't say this place is bad but it's not somewhere that you continuously crave. They offer a lot for the price you pay and there virtually is no wait so if you're interested in a cheap and quick pasta place, Spaghetti Factory's your choice.
(3)
Amanda E.

At first I thought it was just a bad day the last time I came here. Today, however, confirmed that the service is... Well... SHITTY to say the least. My boyfriend and I walk in and were first IGNORED, not greeted, by the girl at the hostess stand. When we stand there for a few seconds she finally looks up, ROLLS HER EYES AND SIGHS, and says "Hi...?" No friendly greeting, no "how many?", no nothing. After I tell her for two, she then proceeds to say "ok just wait for a host." And look back down at whatever she was messing with. Like wtf are you?! Then we sit and order already irritated. Our food came quick today which was nice but our server - like the hostess - had a bit of an attitude. No smile, no greeting, nothing. Even when I politely told him "thank you!" for our salads, all I got was a "Mm." Really? Then our food comes. Our salad plates are empty and the food runner stands there impatiently looking around (the restaurant wasn't very busy considering it was a weeknight at 5 o clock) while we quickly try to shuffle our empty salad plates to the side of our tiny ass table. And I must add in that he did not take those plates away despite them being empty. So here we are sitting at our tiny table full of plates. No water refills. No "how are you doing". I would give this place zero stars if the food wasn't yummy. HORRIBLE HORRIBLE CUSTOMER SERVICE.
(1)
David C.

A pretty good meal for the money. If you go here, best to go with the spinach and cheese ravioli. It doesn't come with free ice tea anymore.
(3)
Jay P.

"Meh. I've experienced better." These words do so much justice when I have to recollect about my experience at The Old Spaghetti Factory. Let me start off with the decor and ambiance. Upon walking through the large wooden Victorian doors, you're literally taken back through time and stepping into a different era. The decor is amazing and I thought that my dining experience would follow through with that same feeling...Nope. After we were seated down and given menus, we had to wait about twenty minutes before we could flag somebody down to take our orders. It was pretty busy that day so I can understand the situation, but some attention, any attention, would have been nice. I ended up getting the spinach and cheese ravioli and, I have to say, I wasn't "wowed." It tasted literally like the store-bought ravioli that I buy from time to time. The other pasta dishes that my friends tried gave me the same "store-bought" feeling. The dishes are pretty affordable for people on a budget and all of the dishes seem to come with your choice or soup or salad and an ice cream treat at the end. Everybody recommends the spumoni ice cream, but I guess I'm just not a fan.
(2)
Tina D.

I love their Keiki lunch meal. It's tasty and there's a variety of side dishes to choose from!
(5)
Eric k.

Server wasn't that good and it was slow night. Oh well I guess it's hit or miss with the service
(2)
Levon P.

This place is awful. Terrible food, bad service and a terrible system to split up checks. I'd rather go to McDonald's
(1)
Justin H.

Unbelievable!!! Service is FUCKEN SHITTY. I used to love eating here. Recently, within the past couple years service has fell off the charts. Tables not set, waiter slow to respond, doesn't fulfill the order...etc, etc. Management seriously needs to step up their customer service. Constantly reminded our server for cheese, extra sauce, extra dressing. Not only is the service shitty, but the food came out at room temperature. We sat for 10 minutes without any utensils to eat our salads. Bottom line: NEVER COMING BACK HERE AGAIN!!!!!
(1)
David C.

My friends and I like this place because it's one of those restaurants nice enough for a group to take a friend out for their birthday. What everyone is not saying is that the reason we're coming here is because the place is cheap.
(4)
Christine B.

My friends introduced me to this place years ago and I feel like it gets less credit than it deserves. The food here is great, and i really love italian food, and the ambiance eating at this place emits. My personal favorites are the Spinach Tortilini and their Brocolli, is to DIE for (Okay maybe i'm exaggerating, but the mizithra cheese in it makes it that good) Just talking about it makes my mouth water. Also, i like the hearty soup that is served before your meal , and the FREE serving of Spumoni ice cream after your meal :3.
(4)
Jim M.

Wow, I cannot believe that I have never reviewed The Old Spaghetti Factory. That is amazing considering I go there for comfort food every month or two. I thought about giving them 4 stars because they are one of my favorite comfort food places, but it is just chain food with chain food service. Good but not great. If you are are looking for awesome Italian food, keep looking. Old Spaghetti Factory is good, old fashioned, Americanized pasta. Some interesting pastas and specials, but nothing that you would find in a great Italian restaurant. BUT I LOVE IT!!! I go every month or two for a dish of the Manager's Favorite - Meat Sauce and Mithira Cheese. This is my most favorite combo and I make sure to mix up the two sauces good on top of my spaghetti. Art and fine dining, it ain't, but it is good. During the last trip, one of my friends had the Vesuvius spicy sauce. It had sausage and frankly would have left spicy lovers disappointed, but not bad for a "haole" spicy dish. Parking at Ward Warehouse is usually simple. Proceed to the garage rather than driving around in the lot. Especially if you get there after 6pm. Even weekend nights, we usually never wait more than 10 minutes to get a table. The service is prompt and well planned, as is any national chain. The servers are polite and usually well trained. After working in a similar establishment many lives ago, I recognize the formula and it works well for such places. As Kalani C puts it, the ambiance is dark and frayed, but I think that is more planned than a result of a restaurant that has been open for a long time. Heck, it is a national chain, so any ambiance is better than the formula ambiance you get from other places.
(3)
Carmen B.

Love the atmosphere, creme sodas and ravioli's. The location is nice, parking convenient, quality food for price. Recommend it to families seeking a place that you and the kids will enjoy.
(5)
Brannon T.

Dinner? Why, yes! The old spaghetti factory is an awesome place to eat. I didn't realize how long it's actually been here. I like how the place has the look of a mansion. If I lived in a place that looked like that, I'd call it "Wayne manor". I know, I know...it's awesome. You should try their strawberry lemonade. It is delicious! Their food is great! Really good Italian food. A bit on the expensive side but it's not too bad. You get what you pay for. I really like their cheese bread. Their pasta products are great. I think there's something for everyone here. Each time I go, the waiters/waitresses have always been good. Really friendly and at times funny. If you ever have to wait for your party or wait for your table, the upstairs area is a pretty awesome place to hang out. They also have an old school PAC-man game! How awesome is that? Screw dinner! PAC-man! Great for groups, couples, family dinners, etc. Just like any other restaurant, they do have busy nights and it can be hard to get a reservation especially on a holiday. Awesome restaurant. You should go at least once. 100th review!!
(4)
Big Daddy O.

I like this place. Brett S commented on the anachronistic architecture. If he was familiar with turn-of-the-century architecture he would know that this was not renaissance but more accurately Victorian and that the train was totally appropriate for the time. Yes Bucas has better food but the prices are intimidating. Sorry he had bad service. The half-dozen times I've been there I've never had anything but stellar service. Nicholas B wrote about the bad service. At some point we are all newbies and in training. However he is right, they should've at least have discounted his meal. Now for my review: FOOD: Spaghetti Factory has a wide variety of Italian food. Typically Italian restaurants serve food that are high on garlic and marinara sauce. SF has a wide variety of foods with brown sauces, etc. The mizithra cheese is killer. One of my favorite dishes is the marsala chicken with mizithra cheese on spaghetti (photo enclosed). Their menu will appeal to the oldsters as well as the youngsters and everyone in between. SERVICE: Again, I have never had the misfortune of experiencing bad service. If anything the servers were friendly, knowledgeable, and helpful. The drink glasses were never empty. I've been there for lunch and dinner and in between. You certainly can't complain about the parking. AMBIANCE: Again, classic Victorian and well appointed. Brett S is correct. It is a bit on the dark side. Perhaps the use of dark wood throughout the restaurant contributes to this feeling But not in an ominous way. In fact I happen to like its warm, cozy, comfy feel. Brett S is also correct. It is a pain in the neck to have to climb the stairs to go to the bathroom. Knock off one star for that. PRICE: In my opinion, considering the variety and quality of the food, the prices are well worth it. RECOMMENDATION: A strong four-star recommendation. I would go there any time I was in the mood for good down-home, Italian, comfort food.
(4)
Wendy H.

Had to come & have the Mazithra & some spumoni ice cream before Ward warehouse is demolished. Hopefully they will open somewhere else. Great no rush, family friendly dining and the prices are great for a complete meal from the soup or salad to desert
(3)
Paola R.

Well, I'm not a big fan of chain restaurants, but I was craving pasta and was in the area. And I wanted to check this place out before they tear down Ward Warehouse to build more luxury condos. The restaurant looks pretty cool, is huge, and one side of it has a great view of the ocean. But aside from that, it's ok. It's a little pricey. Their chicken parmesan was terrible. I could make it better, and I'm a n00b cook. My partner had the lasagna, which was better. The food did come out quickly, so that was a plus.
(2)
Moy H.

Daughter wanted to have a dozen gal pals there for her bday dinner. Had 7pm reservations (when I made them weeks ago, host advised me my party of 17 had to be ready by then; no late comers! so told everyone to get there by 6:45) but wasn't called for seating till 7:15pm. Starving! Prices are still reasonable, super crowded, super noisy. Wait; portions got smaller since last ate here years ago. Hmmmm....at least daughter thoroughly enjoyed her pasta dish & seemed to have a great time. Me? Not so much. Maybe getting too old to eat at this popular place during the busy holiday season!
(2)
Z Z.

Spaghetti Factory is not a place you go to for nice Italian meal. Expect a bunch of rambunctious, bratty kids yelling, carrying on, and peeking over your seat. Also expect to hear staff sing happy birthday about a half a dozen times during your meal. To make matters worse, the atmosphere of this place is reminiscent of a creepy haunted house, to include old scary paintings, antique chandeliers, stained glass windows, and 19th century furniture. All that was missing were cobwebs and ghosts. As for the food, my chicken parm was a lightly breaded small cut of crappy chicken with overcooked mushy spaghetti. Also, the place had a lot of empty seats, but for some inexplicable reason, they sat a family with 2 loud annoying kids right next to us. WTF? I spent my entire meal listening to a 5 year old yell and repeatedly sing the most annoying song ever. I hate this place and hope that if it is haunted, that the poltergeists drive them out of business.
(2)
Wanda R.

Love their mizithra cheese spaghetti and meat sauce. Great service and ambiance.
(4)
Gina N.

The Old Spaghetti Factory is always a good choice for family dinners! The kids are always pleased, and did you know they can get a re-order portion for a minimal price, sometimes my kids grind! Tonight I had the baked chicken, it was tasty and moist. Very good, I haven't had it before, but we've been here so many times. The staff always try to be so accomodating and helpful! The wait might be a little long, but it's worth it!
(5)
Marni T.

Yes that is 4 stars, only because I've been coming here ever since I was a kid and it reminds me of my parents. Every time I come here I get the same thing, and without fail its the same. I usually get the chicken parmigiana with soup. The servers here are pretty good, they refill your drinks and bread without even asking. They also have these balloon guys for the kids which is pretty neat. You get the kids to be quiet, while you finish your meal. OSF has a special place in my heart and I'll always be back.
(4)
Janice S.

This is a family style restaurant. If you know what to order, you'll be pleased. This is my preference: 1. Anything with butter and mizithra cheese! Such as chicken marsala, side order of broccoli (how can broccoli taste sooo good? LOL), butter and mizithra cheese spaghetti. 2. For the side salad, I like the creamy pesto dressing (mild and smooth). Jeff likes the balsamic dressing - he likes to dip the bread in it. Cons: 1. I don't like the bread. It's tough. I usually eat the insides and leave the crust. 2. The sweet cocktails I find kind of weak, so I order wine instead. 3. The desserts aren't really special. I don't like the vanilla ice cream or spumoni that comes with the meals.
(4)
Laurabeth M.

I have to say that ASIDE from my 4-star rating, I did have a 1-star experience once, and it was pretty serious. * 1-Star Experience: I was halfway through my entree when I spotted what I THOUGHT to be a hair. I pinched it to remove it, all disgusted that it might not be mine, only to find it was a metal bristle from a cooking utensil. Wow, I am SO lucky I spotted this before I gobbled it up. God, can you imagine? This piece of metal was almost an inch long, no joke. The server was mildly horrified and grabbed the manager without my asking, and I told her I was just thankful that I'd seen it. She then hurried through a verbal montage of how cooking is so complicated and fast and things happen. In my serving experience, almost ripping open a customer's esophagus would qualify for a comped meal, but this one didn't make the cut somehow. My only rationale for this was maybe she thought I'd put it there to con my way into a free lunch since I didn't seem very upset about finding it. Who knows? **** 4-Star Experience: You might ask why I'd ever return to this place after the aforementioned fiasco. Frankly, I have no idea. Maybe because my fiancÃ© is addicted to the Mithizra cheese and I figured it couldn't possibly happen to me twice. No punchline--it hasn't happened since. Convenient: If you work in town, you can make it here, have lunch and be back to work before your hour is up, no problem. Food: If you're getting anything besides Mizithra with a Meatball Marinara combo, you're wasting money. Mizithra by itself is way too dry and/or salty, but couple it with marinara sauce and you'll be throwing your $9 at them (lunch price). Service: I've never had rude service here, which counts for a lot in this area if you ask me. Also, they serve cider here now, which makes service seem even better.
(4)
Essential Carpet Cleaning H.

The price for a salad, entree and scoop ice cream is a great deal! Love the chicken fettuccine Alfredo!
(5)
John C.

3 Stars due to service. I have brought my sister here on two separate occasions while visiting in Honolulu. The food is good and the ambiance and decor is pretty neat. However the restaurant lacks in the service department. Both times it took over 10 minutes to see a server after being seated. And after the food order the server (or any servers) are pretty much non-existent. Sat with our empty plates for about 20 minutes before we stopped a bus boy for help. Didn't see any servers for the rest of the night. Had to go up to the counter to request the check.
(3)
Tiffany Y.

Yelp 365 Challenge x 2 #255/365 The Old Spaghetti Factory...this restaurant gives me flashbacks of 70's type of feel without the red checkered table cloths and the netted candle jars. We decided to eat here because we weren't sure what to eat for dinner. Plus, I've cut back on carbs yet pasta is my weakness. However, their menu hasn't changed. I was hoping for a pesto pasta but that didn't happen. I ordered fettuccine Alfredo with chicken and broccoli (which I know it will not go well with my stomach). Our server was really good despite taking care of a lot of tables. The atmosphere as always was quiet and non-intrusive. The price was pretty reasonable too (as always). The location is a good spot because after you eat, you can wander around the little shops along Ward Warehouse, catch a movie or walk across the street to stroll through the little harbor to check out Kewalo's. Recommendation: Of course (they just don't have pictures like Buca's to keep you amused)
(4)
Taryn L.

One of my favorite foods is pasta. When I want a more casual setting and an Italian dinner, I go to the Old Spaghetti Factory. It's the only pasta place I know of that offers a complete meal - any entree you get comes with salad or soup, a beverage (hot or iced tea, coffee), and a scoop of ice cream (vanilla or spumoni). All of this for less than $15. It's affordable and a comfort food to me. When I go to Spaghetti Factory, I normally get the mizithra cheese and browned butter. It is a dryer pasta since there isn't any sauce with it - it really is just shredded cheese and butter. The menu describes it as the Italian version of mac and cheese. I like it because I don't care for tomato or alfredo sauce, so it is a good alternative that still has flavor. The cheese, I think, makes it a slightly saltier dish. It usually comes with spaghetti, but I usually get it with angel hair pasta because I like a thinner noodle. I always get salad with my entree - the creamy pesto dressing is good. I also like their balsamic vinaigrette, especially when I add the parmesan cheese and pepper. For dessert, I get the spumoni ice cream. Usually the ice cream tends to be very soft and melting by the time I get it, but the last time I went, it was the perfect texture - not super soft where it may as well have been ice cream soup, but also not too hard where I get an arm workout trying to scoop it with my spoon. The service is also usually pretty good. If you come at the right time (before the dinner rush at around 7-8 pm), you normally don't have a long wait. The waiters or waitresses are also pretty attentive with refills and bringing out the food in a timely manner.
(4)
Ashley K.

Who knew that coming on a Saturday afternoon (2-ish) would mean an empty restaurant?! :) Our party of 5 was seated immediately and served quickly as well. I ordered the *new angel hair pasta which was tasty but nothing special. My boyfriend got the meatball spaghetti, which was good. I especially liked their salad with house dressing and spumoni to finish. My little cousin orders the kid's Mac and cheese and says it's the BEST he's ever eaten (cute). Will be back, would recommend for big parties!
(4)
Sean H.

Soup was bland, didn't have any salt in the broth. The components of the soup didn't go together, chickpeas, kidney beans, cabbage, tomatoes. Then the entrees, The Cheese Mizithra was literally just pasta, cheese, and a little oil. The Three-Combo was upsetting, the lasagna tasted like out of the freezer lasagna, the Chicken Marsala was alright but I would only give it a 2 out of 5. The Alfredo was my 3rd choice I took, it had good consistency but it was missing flavor, such as Garlic/Onion/SALT/Pepper. My first set of silverware was dirty, there was old "spinach" on both my forks, the spoon had butter or something on the side of it, by that time I just got rid of the knife and asked for a new set. The last part was the Ice Cream, it was good, probably the best part of this meal. Although there is only two flavors. Overall a 1 out of 5, and for the price of $39.26 to feed two people, absolutely outrageous
(1)
Kristi R.

I've never had a super awesome experience here, but I have to say this was one of the worse I've had. Showed up 10 minutes before lunch opening (11:20), my friend goes up to ask the hostess if we had to put our name on a list because there was another group there. The hostess sassed my friend about just waiting and we'll be helped. Oookkkaay whatevs. Got seated promptly with the other group next to us, cool, awesome. I have an hour 15 until I have to be at work, that'll be enough time right? NOPE. Wait time to get our drink order, 10 minutes Wait time to get our drinks, another 10-15 minutes Wait time to get our order taken 10 more minutes (YES, we were there for close to 40 minutes before our order was taken) Wait time for food, another 20 minutes, by now we've been here for an hour and no food. Finally food a little after an hour from sitting down. There were only 3 of us at our table, we were ready to order 15 minutes after we sat down. It took them forever to get our cheesy bread and they delivered to the wrong table, we had to call to the waitress delivering that it was our bread. I ended up being 30 minutes late for work, I was so irritated, especially since I had missed so many hours from our hurricane scare (not complaining about the closures at all, but wanna get as much hours as possible to make up for it.) All in all, got seated at 11:34, and didn't get to work until 1:30, mind you, I work right up the road and it only takes me 10 minutes to get there.
(2)
Pabs G.

I really like the mizthra cheese! It's one of those cheap-eats places to go. I like the ambiance. I will be sad when Ward Warehouse closes down. I hope this place finds a new home so we can still enjoy the food.
(4)
Christine L.

Love this place since I was a kid! 3 course meal for under $15! I love that pesto salad dressing they have. Yum! Can't wait to go back. :)
(4)
Uilani P.

First they tell you be there 15 mins early and if your not then you lose your table. Mind you we waited for 30 mins . Waiter was great 20 of us and one server.hmmm! Help right. Then as orders comes out the servers are yelling hello why don't you ask the waiter who had what. Then the server gets lippy and states that i already said it's coming... irraz. Then I find shells in my crab and my nephews grilled cheese was stale cheese. Hmm wouldn't recommend coming on a friday. Frustrates the most bathroom was dirty , no toilet paper and it took 30 mins for the manager to come and see what we needed ... disappointed. Sorry YOU Have DEFINATELY Loss CUSTOMERS... Aaron our waiter was the only one that earned yr stars
(2)
Andy A.

Garlic mizithra pasta is delicious. It is a bit salty but I like it. It's somewhat dry but I think it brings out all the flavors. Plenty of room for families. For picky kids not toouch. We had a kid that does not like pasta and there's really not too much else.
(4)
Amy B.

It's a chain. I wanted spaghetti and it was convenient. The spaghetti sauce was brown-- the sauce that came with the cheesy garlic bread would have been better. The cheesy garlic bread was the best part. I didn't like that the guy who sat us, tossed our menus onto the table, on top of our silverware. Um.. I'm going to be eating with that, thanks! Evan was our server and he was great. Decorations are cool. It's fun sitting in oversized chairs. The train car is an odd/neat touch-- fun for kids probably. It's also a good value -- entree's come with soup/salad and dessert. The fact is that it's hard to beat my spaghetti (or my mom's) so they had lost before I even ordered. haha
(3)
Catherine T.

Coming here on your lunch hour is not the business, me and my friends decide to come for lunch got seated right away but no server didn't not bother to come it has been 25 min. So we flag someone down to take our order, got our salad right away but our main dish took another 10 min.some one different came by our server that was supposed to take our order, gave our food and we ask for a box to go cuz we know we won't have time to finish and enjoy our meal. So we just ate as much we can. And left really unsatisfied with customer service. Over all food was good but the service sucks. The lady that we flag down that took our food, she was more helpful than ever.
(1)
Kris B.

Generally speaking, this is not necessarily a high-end or fancy sit-in restaurant, but I rated this place 4 stars because it's consistent. The service is friendly enough, though sometimes slow. But it's okay because you can look around at all the unique decorations/chandeliers/carvings/stained windows while you're waiting. And the food never fails to satisfy when you're in the mood for simple pasta. My usual: the Managers Favorite - you get to pick two different sauces that are split on the plate ($8.99). I usually do meat sauce and the mizithra. I also usually order a side of the garlic cheese bread. If you order an Italian soda, you get a free OSF glass (at least that's how it was when I last ordered an Italian soda a few months ago). Lots of seating - it's kind of fun to sit in the little trolley to the right of the entrance, but there isn't much space in there. Lots of parking in the structure at Ward. My coworkers also say their young kids love it. Definitely a fun family place to eat.
(4)
Noa F.

This is not top notch authentic Italian food. But spaghetti factory is spaghetti factory. It's super dependable and the service has always been very attentive. It's also a pretty great place for kids and the provided crayons are triangular, so they won't roll off your table. One of my favorite things here is actually that simple sourdough loaf of bread the give every table. My standard order is the manager's special with meat sauce and mizithra. I honestly just love that cheese, but I also feel I need the meat sauce to add some balance to the meal. I have always enjoyed my visits to the old spaghetti factory and will definitely be back
(4)
LivÃ© M.

I'll give them 2 stars, one for our waiter Jarren because he was amazing! Friendly and cheerful even with our somewhat demanding group. I'm pretty sure Jarren dropped a few F bomb and rolled his eyes every time he turned his back or in the kitchen where all the other waiters congregated to talk major carpola about their unhappy tables because the cooks that night sucked major! LOL. But Jarren always had a big smile and friendly ora while dealing with our table. He was great! I ordered the M garlic something dish they're supposed to be known for. First of all, it looked like my pasta had a really bad yeast infection. My chicken was dry n tasteless. Noodles were either overcooked or undercooked, either way it was over-sucky. It was dry AF and I LITERALLY had to ask for olive oil to LITERALLY DROWN my dish to give it moisture and taste because it LITERALLY tasted like a shit---okay, not literally but definitely metaphorically. My husband actually gave back his food and reordered a less suckier dish. My friends didn't even finish their food!! Yes, it's that serious. These mofos can eat! But even the biggest of appetites and hunger could not clean out their plates because it was just that bad. What was great, though, was their drinks! Yeeeesss! Also, their appetizers were delish! If we were to ever go back, which is highly unlikely, I would just order drinks and appetizers. Oh the second star goes to the balloon guy who did an amazing job on our kids balloon request. The kids enjoyed their night thanks to him. Anyway, in conclusion, they should change their name to the Don't Order Anything Spaghetti Here Factory.
(2)
Jake V.

WOW! What a disappointment, took the fambam out to eat after watching the fireworks @ alamoana. Service was slow, management should address the team work concept to employees. Maybe the food won't come out cold. The food was bland, pasta was over cooked? Really! Italian restaurant that can't cook pasta right, aldente! The male bathroom was dirty. The two good things going good for the place is now they have a party balloon maker. I must admit it brightened my sons mood which is why they get one star. The second star is for the atmosphere. The place is large enough to handle parties of 15 or more with lots of room to move around. Would go back just to see if anything improves.
(2)
Michael M.

The waiters here do not know their food very well. While i know people who love goat cheese, I for one never tried it. I ordered the Garlic Mizithra. My waiter Ethan tells me it's no different from regular cheese, when it has a much stronger taste. I told him I can not down it and he suggests I add Parmesan cheese or more butter to dilute the goat cheese, like adding more stuff will make downing it any eaiser. Didn't help at all. If I knew goat cheese was stronger, I wouldn't have ordered it. Didn't even offered to remake it when I barely took a bite. At least now I know that goat cheese is much stronger than regular cheese.
(1)
King W.

Went to eat there on Feb 16, 2015. Every table had dirty dishes on it besides the one that me and my fiancÃ© was seated at. The tables remained dirty throughout the course of the meal. To make it worse the silverware that was brought out was dirty.
(2)
Talor M.

Back in the day I used to love coming here when I was a kid............................boy have my tastes changed! First off the food is terrible! I don't mean to be harsh but I would equate it to better than average cafeteria food. There's nothing about the food that is going to make you want to spit it out though most of the food is bland and lifeless. They also didn't serve us garlic butter with our bread this last meal. I'm not sure if they got rid of it but that was one of the best things here! On the plus side the entree meals are super cheap! When you look at the menu everything seems competitively priced with whats in the area. Then you might see this tiny note on the upper left hand corner of the menu that says you will be showered with food and drink if you order an entree. lol What it actually says is all entrees come with bread, soup or salad, a dessert, and a drink. Hey if you think about it all that for 12 dollars is not too bad even if the quality isn't so great. This place knows exactly what it is and doesn't try to hide it so the service is lacking a little. It wasn't terrible, like everything else its just "ok." Oh and one little side note. This place is cheap ONLY if you order an entree and refrain from getting any alcohol. My friends tried to order ala carte (one item and a drink) and their bill came out to about the same price as an entree. So not great but not so bad that I would never come back. If anything, check it out for its interesting decor!
(2)
Kelli A.

Service has improved 100%! All staff members were attentive and helpful. I even witnessed someone being trained, and they emphasize acknowledging customers and customer service. I'm very glad I gave this place another chance!
(4)
Gen M.

Was so disappointed with this place, although there were two good things about it. One they offer military discounts (always a plus) and two we were seated right away. However it was my first and probably last time coming here. The chicken parm was ok, could've made it myself though. The spaghetti was Blah, and there was this awkward smell in the restaurant from the moment we walked in. The waiter was a bit awkward too but didn't bother me as much. Overall this place was not what I expected.
(2)
Brian M.

Something different ands it's really nicely priced. Family of three with a three course meal cost us $35! Took us a minute to find it, but worth it. Plus, no wait!
(4)
Faye M.

I like to come to The Old Spaghetti Factory, maybe my standards aren't as high as everyone else's, but I never have high expectations walking in to OSF anyway. First of all, we don't eat here on the weekends because the wait would be ridiculous, so we come here for dinner on weekdays and there's never any wait. I like their Garlic Mizithra, Sicililan Meatballs, Chicken Fettuccine, Spinach & Cheese Ravioli...OK, maybe I like all of their dishes! They also all come with a choice of soup or salad and dessert! You have to get the Spumoni which is a mix of chocolate, strawberry, and pistachio ice cream ... soo yummy! Service is good, for the most part and the ambiance there is super old school Victorian like.
(4)
Ranada R.

Been here before when I was in high school and I don't remember it being such a disappointment. Food was mediocre especially for the prices. It took forever to get drinks and bread. The house bread didn't come out until later so I ordered the cheesy bread. The salad looked like the bagged crap you get in the store, not to mention most of the leaves looked brown. The minestrone soup was horrible. Looked and tasted like it came from a can. All the pasta entrees we got were dry because of the lack of sauce. I think the best part of the meal were the breads. I also hated the fact that we had to wait forever on drink refills. The waitress was nice, but I felt the service could have been way better.
(1)
Stephanie J.

My foodie friends might roll their eyes, but I love it here! I'm a chicken parmesan fan. Maybe I'm a little bit of a "germ-a-phobe", but I prefer chain restaurants because they have stricter standards with food safety regulations compared to the fancy & popular italian restaurants on the island (unknowingly run by pahke Vietnamese . Hey I'm Vietnamese, so I can say it! lol). If it's not a chain restaurant, the odds of them not using gloves to prepare your food is pretty high- you don't want to know what they scratched last! Plus you'll never know how long that meat was out for, and it's guaranteed that those fancy cutting board counters weren't washed regularly lol. Hello Salmonella! Thankfully we have The OSF here, as a better option in my opinion. Their prices are great, the food is good, there's great service every time, and you get bread, soup/salad & ice cream with every entree! Oh and most importantly- It's clean!!! Plus, if you're looking to dine & celebrate with friends, coworkers, teens, kids or "grown ups" this is one of the few versatile italian restaurants on the island that will work out for a variety of different groups. Let's face it, you can't get away with bringing the kids to Paesano, Verbano, or those other "claimed to be" Italian Restaurants. I even helped to host a Bridal Shower here for a party of 20! The private room was booked, even though we called a month in advance, but they were able to accommodate our party by making one big long giant table. I'm a little picky & particular when it comes to service, but our waiter was friendly, accommodating (and as far as I know), he & his team got everything right- which is hard to pull off for such a big party of gals ;) Please don't bother to go to Paesano or Verbano Pastaria! They had dirty silverware, dishes, and their chicken was of poor quality & old tasting! Save your money by going here instead- it's worth it!!!!
(4)
Luke S.

Excellent service, very friendly staff, and great food. Whatever negative experiences people have had in the past it appears they are going above and beyond to fix them.
(5)
Amanda T.

I ordered Garlic Shrimp Fettuccine, expecting what was supposed to be garlic cream sauce. However, I was soooo disappointed! It really just tasted bland, more just like a cream sauce, not even as good as Alfredo sauce. On another note, I really love coming here because of the great price of a salad, which I love with their balsamic vinaigrette, your entree, and your choice of ice cream. You have to get the spumoni. My absolutely FAVORITE thing ever is their Sicilian Garlic Cheese Bread. It can never go wrong. Another unique thing I love about this place is their house bread with garlic butter.
(4)
Clarence J.

(This is closer to 4.5 stars to me.) This is a very pretty restaurant with great food that I've thoroughly enjoyed coming to since I was a kid. (It's spaghetti focused!! Come on!!!) While this is clearly a family restaurant -- the option to eat in a trolley car in one of the dining rooms is a subtle clue :-) -- it has some old world elegance to it in the dark wood, mustard yellow walls [which for some reason I think of as "Italianate yellow," although I probably made that up], and lots of brass fixtures. There are a few dining rooms downstairs -- only one with a trolley car amongst the tables. Upstairs is a large bar area, which overlooks the dining rooms; along with a smallish bar on one side, there's a large circular couch in the middle of the area, surrounded by booths and tables. The staff is friendly. I find the sourdough bread and garlic butter, the minestrone soup [surprisingly, with no pasta in it, although most other places include that], and the spaghetti and marinara sauce all to be consistently excellent. Meanwhile, skip the mai tais here, as well as the flavorful-but-unnecessary meatballs.
(4)
Koree L.

Definitely going to miss this place when it closes down...perhaps the best ambiance at an affordable price. The food here is excellent. Service is unsurpassed. Most definitely one of my favorites on the island.
(5)
Katherine N.

The food and the service was excellent. I ordered the Jumbo Crab Raviolli as I usually do and it did not disappoint. Our server was upbeat and checked in on us frequently. Why the one star then, you ask? Well, everything could have been five star material if they DIDN'T TAKE IT INTO THEIR OWN HANDS TO CHARGE ME EXTRA TIP ON MY DEBIT CARD. It's absolutely absurd!!! Someone please tell me that is illegal. Also, keep in mind that I even left tip in cash on the table. My bill for the entree and a drink I had ordered came out to $20.92. When I was scrolling through my bank statement on my phone, I see that they had charged me an extra $4 for tip.... What the fuck. Excuse my swearing, but I was completely appalled by that. I mean... Did you really add a $4 charge to my card without my knowledge or consent? So fucked up. With that being said, I will not come back to this unprofessional establishment again. No matter how good the food is. It's a shame I didn't keep the receipt for this. I wish I had, so I can go straight to their restaurant and confront them.
(1)
Angel F.

I went here because I was craving pasta and my kids love pasta. The food is ok for the price, not gourmet but definitely not yucky. The atmosphere is relaxed and my kids loved the balloon guy that came around. The staff that we interacted with were all pleasant. I'm sure we will be back again. I actually enjoyed this place over Bucca.
(4)
Fran C.

I've been coming here for several years now, but mostly for lunch, as my co-worker told me about a Friday deal. What deal is this? We basically come here for lunch on Friday's as they have this - "all you can eat soup & salad" deal. All of this for just $8.99 per person. This deal is real sweet, as the soup is clam chowder..........and I must say, the clam chowder is the BOMB! Lots of chunks of clams, celery, potatoes...........simmered to perfection! The salad is nothing to write home about, it's not fancy, but if you're looking for something of the lighter fare, this will do. Another thing we like here is the small complimentary loaf of bread that they give you (all you can eat too). The bread is baked to perfection..............crunchy on the outside, yet the inside is hot & soft. The bread with the clam chowder soup is the perfect combo..........just like peanut butter & jelly,.............peas & carrots..............burger & fries..........well you know what I mean! :) Service is fast & friendly. The decor of the restaurant is real cool too............best way to describe it is - a retro vintage looking place........kinda reminds me of the Main Street Buffet in Las Vegas. Prices are relatively inexpensive...........the (3) of us for the soup & salad deal was just $28.42 + $4.06 tip = $32.30 for lunch. Not bad at all! Chance 'em!
(4)
Eurina K.

This is one of old places that makes me recall great memories... Today I spent approximately $61 full meals (appetizer, soup/salad, main pasta, drink, & dessert) for hungry 3 people, and it was not bad at all. Food 4/5 star Quality 4/5 star Service 5/5 star Atmosphere 5/5 star Value 5/5 star One bad thing is... again I said to myself "will start on diet tomorrow" :)
(4)
Alison E.

Having the usual...manager's favorate mushroom/mizthra cheese combo! Also broccoli with mizthra on it! I hope that Ward doesn't close soon!!! Or they better open at a new location! !
(5)
Hakuna M.

One star for poor customer service. It took 5+ rings before they picked up. Kaitlyn put me on hold and a young guy picked up with no indication that he picked up the call to help me. It sounded like he picked up the call by accident. Then he proceeded to talk over me as I made my reservation. I can only hope the service will be good.
(1)
Matthew K.

I have been coming to place ever since I was a kid. I like the fact they have retro games like "Centipede" and "Mrs.Pacman" there. The food is good too with offering different styles of dishes and Spumoni.
(5)
S L.

They have gluten free pasta! That's HUGE for a big restaurant chain like this. My sister and I had the gluten free chicken alfredo pasta and we really enjoyed it! Our server, Kaitlin was really friendly and helpful with our dietary restrictions.
(5)
Juliene C.

I've seen a lot of these in California, but never tried it until moving here. Initially, i was suppose to eat at Bucca Di Beppo, but its expensive there! The prices at the Old Spaghetti Factory seems more reasonable being that it came w/ bread, soup or salad, & dessert. I love the old victorian decor! I love how its dark. If you're lucky you cam dine with a view! Huge restaurant! The service was good too. Although our waiter seemed overly nervous, he was good. They try to multitask here. Serving 3 tables at a time. That could lead to people getting the wrong things. Luckily it wasn't our table, but the ones next to us. Appetizer: -sourdough bread: it came out warm & fresh. Very soft & super delish with butter. -garden salad: got balsamic vinaigrette on the side. It didn't look fresh. I hardly ate it. Entree: -jumbo crab ravioli: yum!!!! The ravioli was stuffed with chunks of crab meat & ricotta cheese draped with pesto sauce. So good!!! -meat lovers trio: sausage, meatballs, & spaghetti. My husband seem to like it. -kids spaghetti & meatballs: looked dry Dessert: -spumoni ice cream: first time trying this mix of chocolate, pistachio, & cherry. I love it! I would definitely come back here for a cheap lunch or dinner with the family.
(3)
Natalie P.

How did I not know about this place, we came here with some friends around 7pm on a Saturday night and had a 20 minute wait. ATMOSPHERE: I love the way this place looks, it sorta feels like a castle, it makes for a perfect Halloween setting. They have huge art, doors, and tables with big comfy chairs. FOOD: As almost everyone has mentioned, you get complimentary bread, and with most entrees you get a choice of salad or soup, coffee, and a scoop of ice cream!!! What a deal! Fettucine Alfredo ($10.50): The Alfredo was really good, it was actually different than most places, it might have been the consistency of the sauce, it was rich and creamy and the chicken was very tender and juicy. No. 3 Meat Lover's Treat ($12.99): This was my gf's choice and she wasn't too impressed with it, I tried it and I really didn't like it. The meat sauce wasn't anything special, the flavor of the sausage wasn't to appetizing either. I guess we expected too much from their spaghetti :/ CUSTOMER SERVICE: Although we did have a 20 minute wait, our food came out minutes after we ordered it. Our waiter was nice, helpful and calm. I will definitely come back!
(4)
Bethanie C.

had the Hearty Portion at dinner. So HUGE. Garlic Mizithera pasta was so ONO 11 folks - multi-generations--We all enjoyed ourselves, The balloon artist was great with the kids and adults too. He made the birthday gal a nice hat too. The shrimp was perfectly cooked. Everything else was great as well. The wait was a bit long, but the staff was really nice.
(4)
Jarod H.

Four stars. Spaghetti. Not much more eloquent you can make it. Nostalgia for here. The #3 was pretty good. The sausage was good and juicy. The meatballs were hearty and big. The sauce was okay. Don't wear a white shirt here! Haha
(4)
David L.

I've been sitting here for 25minutes, no waiter or waitress has come to offer us our drinks yet. The food is okay at best, I don't expect to wait half an hour for okay food...
(1)
Claire F.

Yelp says "Meh. I've experienced better." as its description for a 2-star rating, and I'd have to agree. The decor and ambiance are nice, almost with a Victorian feel. There's a large school bus in one of the dining areas which actually has tables and chairs in it, so you can enjoy your spaghetti while sitting in a school bus (cool!!). It's a pretty big restaurant so it can seat big parties. But the food is really nothing to get excited about. The "salads" look like a pre-packaged iceberg lettuce mix with standard pre-bought dressings. They offer whole wheat pasta options which is nice, but almost always, my noodles have come out overcooked and definitely NOT al dante, which I would definitely expect from a restaurant specializing in pastas, right?! (pet peeve!) The marinara sauce is watery and has less flavor than Preggo, which makes me wonder why they just don't use Preggo in the first place! And the mizithra cheese/browned butter pasta (which is what they are known for) is just overly cheesy and very dry, as the cheese isn't melted and there is no sauce aside from a little "browned butter". The choice of ice cream that comes with the dinner portion is ALWAYS half melted (is that how it's supposed to be?), which I don't like. Their paninis are actually decent (although anything slathered in tons of cheese and butter has to be decent, right?) and their entree salads look fresh and tasty...so if I'm forced to come here again, I'd probably order one of the two. I think people like this place because it's relatively cheap for pasta (compared to other chains like Macaroni Grill, Buca de beppo, Bravo, etc.), it can seat large parties, and it has a good central location with adequate parking...However, unless you are coming for any of these three reasons, I'd skip this place.
(2)
Bryce V.

I've always heard my friends talking about this place (years ago) and finally got the chance to check it out. All in all, it was ok. I wasn't impressed much. I did like the "old victorian" feel. Wooden chairs.....A Train turned into a seating area. The one thing that got me was the smell. The musty-antique smell did not sit really go with my meal. But, you can't beat a $30 total (for two). Probably won't go here again.
(3)
Ashley E.

I love coming here! I only order the chicken penne which is amazing btw if anyone wants to try it. Eat that and order the orange cream soda. It tastes like the dreamsicle bars but in drink form. And for you beer lovers, the peroni is good with any pasta dish. The service is good most of the time.
(4)
Sam P.

Chicken fettuccine had enough sauce, not like buca didbeppos chalky dry version. HORRIBLE. Service was Prompt AND Food Came Quickly. Always a plus.
(4)
Randall M.

It's so so OK. Tried the Spaghetti meatballs with Italian Sausage. Did not know it comes with an ice cream for dessert. We went up while we wait for our tables and order some beer. Great atmosphere and definitely come back.
(3)
Vince B.

We had a really nice meal here at the Old Spaghetti Factory . It had been years and I had forgotten how nice this place is. Not "nice" in that it is a 5 star fine dining place. But, nice in that it is uniquely decorated and has very good food and good service! Decor: For a low priced chain restaurant, they get five stars for decor and ambience. yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ Amazing !! Service: Simple and straight forward casual. For example, silverware pre wrapped in a paper napkin. No linen table cloths of course. Attentive enough for basic casual dining. 4 stars Food: Very nice warm bread to start with. Menu is very limited but can be customized without any hesitation. Change the sauce, whole wheat pasta and gluten free pasta on request. Or increase the portion size for $3.29! Chicken Parmigiana for my wife. It looked very basic to me but she really liked it. I tasted it and it was good. yelp.com/biz_photos/the-â€¦ . Daughter had the Garlic Mizithra. 4 stars from her. Vegetarian: Wow!! Whole wheat pasta with mushroom sauce. yelp.com/biz_photos/the-â€¦ This was good and huge portion. Plus, all entrees come with a salad or soup, coffee, tea, iced tea or milk and spumoni ice cream for dessert. $10.59 for all this. What a deal! Everybody Does It: People watching! OSF provided my dining entertainment. People watching: OK... couple #1...cute local girl brings in BF for some sort of celebration dinner. He is a little uncomfortable not wearing shorts and slippers and I imagine he would rather be going to an MMA event. But, he seems to be going along with the program of "going out for a nice dinner" without complaining and they are both enjoying the evening. Her more than him. Cute couple. People watching: Couple #2...OMG...really pretty girl, looked like a UH student, wearing a very casual but stylish dress which had no back. And, not much of a front either...LOL.. it seems, after she took off the matching jacket. I'm really wondering what was up with these guys. Was this a second date and she is trying to get his attention?...wasn't sure at first...The guy was a George Costanza look alike who was at least 10+ years older than her...didn't match his date at all. He was not dressed to impress. What an idiot!! So things go smoothly thru about 3/4 of the meal. Then I over hear the words "we have to talk about us" clearly...OK... it's THAT kind of date. No wonder he wasn't as excited about the dress as I was. He knew what was coming. LOL Well I hope those two worked it out... There was a big family near us celebrating a birthday and a group of military types celebrating something. The place was really busy for a week night. I can see why... we'll be coming back again soon for sure too.
(4)
Ashley C.

I was skeptical about going here since it only had a 3 star yelp review... But the 4+ star places didn't have very appetizing pictures. We came in and got seated right away which was nice for a Friday night. Got seated and helped pretty quickly. I got the drink Cucumber Basil Cooler made with Hendricks gin and it was delicious! I also ordered the spinach ravioli which was very good. You get A LOT for your money when you order a dinner entree you get a drink, salad, meal and dessert. Such a bargain!
(5)
Lana H.

I don't come here too often because of the distance and waiting for a table. But, got lucky last night. We got here about 6 p.m. Parking was perfect the shops were closing so shoppers were leaving and we found parking without having to circle. Checked in with the hostess and within 10 mins were called to be sat. I always get the Potpourri because I can get a little of everything. Husband got the Italian sausage pasta and daughter #2 got the Shrimp pasta with an Italian soda. Fresh sourdough bread was crusty and warm. Spumoni ice cream actually wasn't as strong flavored as I remembered it. It was creamy and not overpowering. Our server was Dani and she was great. Attentive and friendly. Sad to say that Ward Warehouse will no longer be in about 5 years to make room for "development". So, I/we all need to patronize the shops there more often and hope they reopen in other locations. Keeping it LOCAL!
(4)
Aimee C.

The service was okay, but the server forgot our menus, extra plates, matches for the candles, and forgot the name of the birthday girl. The food wasn't the best Italian food ever, but it was fine.
(3)
Devonte L.

Yooooo this place is so dope. So much food and flavor. My plate was only 10$ and customer service was legit.
(5)
David S.

Food is inexpensive and tasty. Our waiter was excellent. Had my strawberry lemonade constantly refilled. Last time eating here was 5+ years ago. Found a new place for cheap spaghetti.
(5)
Braden K.

I've been coming to the old spaghetti factory for family dinners since I was a child. I'm talking the entire family, so we always get the largest table available. The wait usually isn't too bad, make reservations ahead of time and you can always walk around ward warehouse if you have time to spare. you get what you pay for at the old spaghetti factory. its fast, filling, and cheap. endless sourdough bread rolls, soup and salad options, and mix and match choices on the menu. ordering off the kids menu includes free dessert! I don't suggest ordering regular ol' boring pasta with regular ol' sauces because thats exactly what you'll get.. Yes, i've been to Italy and had authentic spaghetti and other traditional dishes. Yes there are better spaghetti joints around town. No, don't be a snob.. head down to the old spaghetti factory and enjoy some old fashioned spaghetti, reminiscent of grandmas. when she used to leave it in the pot a little too long, it soaked up some extra LOVE and got a bit mushy!
(5)
Sean M.

Still a good family place to eat at. Time for renovations a bit.
(3)
Vincent Q.

With the range of restaurants in the Ward area, I'm lost whenever I go there, not because of the amount of them, but because of what they offer. I am not a great fan of many places in this area, Old Spaghetti Factory is one of the average places, but it's been there long enough to have history for me, and the decor makes it quite unusual. Mizithra and Browned Butter (formerly Myzithra ala Homer)- 3 1/2 stars- As a child I craved this food, I loved cheese, and I loved the flavor of this goat cheese meal. Someone who worked there once told me it's just parmesan, and a few other cheeses, but no myzithra. After eating here, and buying my own ingredients years ago, I can say their version does have myzithra, but also at least three other cheeses layered within, parmesan included. The amount of browned butter that gathers in the bottom is horrendous for healthy people, but mixes together into a rather mouth-filling, flavorful plate of noodles and cheese. I used to not be able to finish it, now the portions seem just enough that I don't need take-out of a butter soaked bag. Atmosphere- The most acclaim this place can receive is from the look. The entrance once had high-backed throne-chairs, which I enjoyed, now replaced with plush sofas. The stained glass is still all around, even on the lamps and lighting. Huge windows overlook the harbor, which is also one of the principle allures of this place. Also, because it is at the far end of Ward, less people come here, so it's always slower, calmer, and quieter--although the huge space encourages families to bring their babies, so ask to have a quieter corner. Service- For me, in the past, this was a great place to see good-looking wait-help, even if this isn't the case, the service has always been a toss-up. Before I was finished with my salad, my salad was gone. The bread is sometimes softer than hard, sometimes harder than hard. Mostly, this time, I felt rushed. Everything I did wasn't fast enough, and even when I was still eating, he asked if I wanted to have that as take-out. No, you took my unfinished salad away, hello? Conclusion- If you get salad, get the creamy pesto. Before pesto became mainstream and well-known, they had a version which has always been so good. The look and antiqued feel of the place slows you down considerably, and the fact they have so much space also belies the usual cramped confines you find in other restaurants. I've always taken friends here to just sit and relax. It's a nice place to sit and relax. But as people have said, the food isn't the greatest, and the service is iffy. At least you can see the ocean through huge windows.
(3)
Jennifer P.

Perfect for families. Gourmet Italian this definitely is NOT, but for a 5 and 2 yr old, this place is great. Good "training" restaurant for kids to learn how to behave. Like zippys. The staff has always been very friendly, excellent value, and I can get the broccoli with yum mizithra cheese and soup and not consume 1700 calories in one sitting.
(4)
Jan T.

love coming here when we're super hungry cause they give a lot of food (and it's priced fairly!) faves: artichoke dip, comp bread, house salad dressing & the Spumoni ice cream!!! wait can be long on the weekends but ive found that once you actually get seated, the food comes out quickly
(4)
Ashley N.

All I can say is their dinner service is a lot better than lunchtime. I went here a few months ago with my boyfriend and two of our friends. We all ordered lunch options off their menu, which includes either a soup or salad, along with a regular drink. My friend and I ordered their minestrone soup, while my boyfriend and my other friend ordered the salad. The two salad arrived first, while the soups took a long time to come out. When we did receive them, finally, the soups were stone cold. I was shocked, since I would've thought our waiter would have realized when he touched the porcelain bowl... It did take a while for our waiter to come back again, but when we did he offered to get us "new" ones. However, I do believe that all he did was stick our soups into the microwave, since they were only lukewarm by the time they returned. Overall, our service was very slow and disappointing. This did effect our overall lunch since our entrees were a little cold as well. I'm also not sure if the portion sizes have changed through the years, but the sizes did look a lot smaller than before. I would not mind coming here for dinner, but I would definitely think twice before coming here again for lunch. Compared to other dining options around Ward, The Old Spaghetti Factory is on the higher-end, price wise and expected a lot more from them.
(2)
W J.

I love the mac and cheese here. I am 10 years old and we go as a family. I have tried many mac and cheeses and this one by far is the best. love to eat here. so does my family. I always enjoy coming here.
(5)
Arthur G.

Full marks for what it is - Great with kids or large parties when the event doesn't call for a private room at a restaurant. Reasonable portion sizes with salad, drink, ice cream included. Spaghetti was perfect 3/3 times so far. Great old world decor makes even one trip memorable. A good place to bring extended family visitors with young kids, and you still have a full bar. If you're craving spaghetti, you can't go wrong, and price isn't bad. In general, I spend about 1/3 what I spend at the cheesecake factory here, and leave pretty happy.
(5)
Melissa K.

A fun place to go with your family. The Old Spaghetti Factory is loud, busy, bustling, and offers a cool setting that is very family friendly. And the prices can't be beat. At $10 and up for a full meal (entree, bread, beverage, salad, and dessert), the restaurant offers value and you will definitely leave full. If you like large portions, this is the place for you. The food itself is decent but nothing exemplary. Because the place gets so packed, service can be hit or miss and the waiters/busboys can get confused as to what exactly is going on. A great place to bring a non-vegetarian family.
(3)
Karen V.

Always come visit here when I'm in town. It's usually busy but worth the wait. Good for big groups or small. Always get the spaghetti and get whole wheat noodles, which is a nice option. One thing I do wish is if soda was an option on the meal. Service took awhile on most recent visit but not bad. I like the atmosphere especially the old chandeliers and trolley car!
(4)
Kalani C.

3.5 stars. So we decided to go to lunch someplace out of our ordinary. We were hungry for hot dogs, so decided to try Summer's LavaDogs, but they were closed on Sunday. Plan B was to go to Ryan's or Bucca, but we go there all the time. Light bulb flash, "let's try The Old Spaghetti Factory!" my friend suggested. Alright. I haven't been back there in almost two decades, so this was a blast from the frickin' past. The ambiance is the same, though more dark, dingy and frayed than I remembered. As a kid, I liked sitting in the trolley and feeling like we were going on a trip and eating our way to the destination. The entrance is cool with chandeliers and ornate woodwork and gaudy furnishings. Sort of saloon meets the Roaring Twenties. I pity the cleaners that have to dust this place. This time around I felt like we may have made a mistake. Ambiance: 3 stars We were seated in the main dinning room closer to the large sunlit window facing Ala Moana Blvd. The service was basic, no frills but pleasant: 3 stars. My friend always raved about their classic dish, Mizithra & Browned Butter pasta: Spaghetti with Greek Mizithra cheese. It looked pretty basic, but upon tasting, I was like, damn! Lots of lusciousness going on there: 4 stars. I had the Baked Lasagna with ground beef and pork and four cheeses. Surprisingly good! The marinara sauce is a winner: 3.5 stars. All entrees come with awesome sourdough bread (4 stars), soup or salad, coffee, hot/iced tea or milk and spumoni ice cream for dessert. Actually a great deal! The little boy in me likes this place more than the grown up one, but what a great nostalgia trip down memory lane. Maybe I'll bring my niece here so I can sit in the trolley and not look totally stupid. Gotta give it up to a place that's been in the islands since the 1970's. Make no mistake, they must be doing something right. Tally: Ambiance: 3 stars Service: 3 stars Mizithra & Browned Butter Pasta: 4 stars Baked Lasagna: 3.5 stars Sourdough bread: 4 stars 3+3+4+3.5+4= 17.5/5= 3.5 stars. #Yelp 365: 087/365
(3)
Tom E.

Left after 25 minutes without even a menu. Other guests even commented to me that the first table they sat me at was at lap level and far from level itself... They congratulated me on moving myself to an adult table next to my original one. Bucca de beppo thanks you for your lack of service. In fact I've been seated, ordered and food out to me before I could finish typing this!
(1)
Haunani L.

When i was young this was the place i wanted to be. It's a nice atmosphere. love the feeling.. its cutesy. now that im an adult. FOOD: had no taste.... a table of 4.. but actually only 3 pepo at parm cheezzee.. we used the whole bottle. on our plates.. the bread was hard.. the salad was dead looking.. drappy... the only thing i like about the food was the vanilla ice cream. but it melted so quick... like WTH... Customer Service: long and forever.. didnt enjoy it.. Parking: you park yourself. okay parking..
(1)
jane u.

great!!! everything from the salad to the pasta to the dessert was continually great!
(5)
Holland M.

The food here is ok. But I have to say if given a choice to go here or to Buca De Beppo across the way. I'd probably say Buca's. The service was good. But the food...ummm...maybe not so good. I went here the first time with my boyfriend and we had ordered bread with olive tapinad, Chicken Parmigiana, Spinach Tortellini with Alfredo sauce, salad, and spamoni (salad and ice cream are included in the meal). First off the waitress gave us cheesy bread instead of the olive tapinad (but my boyfriend and I didn't mind the change too much). Then our soup, I really liked my soup, sure I wasn't sure what it was called, but it was good. Sadly it had more flavor than my Spinach Tortellini. I had expected some flavor from the stuffing, but I got nothing. The sauce was there and helped a lot. My boyfriend on the other hand ordered the Chicken Parmigiana and had shared a bit with me. His tasted A LOT better than mine. Now the second time I went was for my boyfriend's sister's birthday (phew XD). We were seated in a very nice area, had a great view of the green stained glass windows. The chairs we seated in were large cushioned and comfortable. The chandeliers were really antique-ish. Food this time around... I decided I wanted to try the Chicken Marsala. I guess it was a bit over powering for me. It could've been that I was caught off guard by the wine sauce. Then I had a bit of the spaghetti and the mizithra cheese. The cheese was over powering as well. In the end my whole meal tasted like cheese. I didn't finish the whole thing. And took the rest for left-overs, eventually I gave it to my boyfriend XD Spaghetti has it's pros and cons. But I think if you're looking for atmosphere this place is pretty nice. But if you're looking for a grand Italian cuisine, maybe Assagios. Italian family-style probably Buca's.
(3)
Flynn M.

Gluten Free Friendly. Only spaghetti. My wife won't eat at Old Spaghetti Factory. It just doesn't taste good. Store bought jars of sauce and pasta taste better. I gave them 2 stars because they do have gluten free pasta. Overall it's just ok. Mizithra cheese pasta is awful. Stay away. I've been to Greek restaurants and shopped at Greek markets. This mizithra dish doesn't taste right. Worse yet, it tastes bad. Very little butter and way too much salt. The cheese has no flavor at all. I doubt they're actually using mizithra cheese.
(2)
Allie L.

I admit it, I am a FAN of Old Spaghetti Factory. I love it for the same reasons I love Genki Sushi; you know exactly the kind of food, quality, no fuss, and it's good for what it is. You want something "better"? Classier? Go to Mediterraneo. Go Sabrina's! When it's just a regular night and I want spaghetti, or carbs in general, I pick OSF. Unlike other reviewers, I love feeling like I'm eating in the Haunted Mansion. It's dark, brooding, and super random with that trolley on the right side. I've got two go-to dishes; the Chicken Fettucine (sp?) and Chicken Penne. But what really gets me going is the house bread (always warm! always refilled) and the spumoni. Spumoni is basically neapolitan ice cream with pistachio instead of vanilla. And I so dislike vanilla.
(3)
Steve G.

OSF is very kid friendly and provides a great value for your money. Food quality is consistent and taste is good.
(4)
Jayson D.

Wow, I really had higher expectations for this place... Overall, my time here was overwhelmingly ho-hum. My food was unremarkable to average at best, the service was less than average, and the total experience was what you'd expect from a big chain of "themed" restaurants that feature high-overhead kitschy faux-Italian decor where the chain is so large that most of the employees don't give a rat's behind whether they're on the job or not. Heck, even the SPAGHETTI was only ho-hum, and it's in the joint's NAME! If you're thinking Italian, get over to a tiny place in Kaimuki called Bella Mia. At least you'll get good food with your red checkered tablecloth. Or if you're with a hungry group, do Buca di Beppo across the street. Buca's also a chain, but I think the food tastes better--and there's way more of it. You really won't find anything here worth coming back for. I suspect this place survives only because there are enough brand new first-timers to keep it afloat. I can't imagine anyone going here more than once.
(2)
Paul H.

This time I ordered the Garlic Mizithra since that's what my friends had last time and they really like it. Mistake... It was just too salty for my tastes. The other guy in our party also ordered it since he wanted to try something different. Big mistake... he's on a stricter dietary restriction than I am and it was defintely too salty for him. Why I'm giving this place four stars is that when the server came by and asked if we were enjoying the food, we did tell him it was too salty for my friend. He immediately offered to change it. He suggested the mushroom sauce which my friend enjoyed. I ate about half of mine and took the rest home. I bumped into a friend who really likes the Garlic Mizithra and wanted my leftovers so she inherited it. I have yet to find something I like here. Maybe next time I'll try the baked lasagna. Why do I keep coming here? Who knows...
(4)
Chloe M.

I grew up on OSF. My mom would take me every Tuesday night after ballet class because for some reason, it was my favorite place to eat. My mom and I still enjoy coming here but I've noticed that the quality has slowly decreased over the years. It pains me to give them four stars, but I must. Food: Order the managers special! You get a choice of two sauces from their list. My favorite combo is the mushroom sauce and mizithra cheese. My bf ordered the clam sauce with mizithra cheese and when he got his plate both of us said, "Where's the clams?!" Tasted like regular cream sauce with a few small pieces of clams. All entrees come with soup or salad, bread, a drink, and dessert. The salad looks like the mix you get in a bag at costco. I still love it because they're not skimpy on the dressing. The bread is fabulous. Always hot and fresh tasting. The ice cream at the end of the meal is always, without fail MELTED. Shame on you OSF! One of my biggest pet peeves is when I order ice cream for dessert and it comes half ice cream half soup. Service: Dinner is always super busy. My bf and I went upstairs to sit so we wouldn't have to wait forever for a table. The service was VERY slow. I think there was only one guy on the floor. It took so long to get our orders in, get refills on water, and get the check. Ambiance: I love the ambiance here. I always wondered how much they spent on decorating the restaurant. They have comfy chairs, nice artwork, and a cool trolley you can sit in. Overall: Until they put more clams in their sauce, their service improves, and my ice cream does not arrive melted they get four stars from me.
(4)
Dianna D.

Last time my family came here to eat a cheap Italian lunch. Anyway, the food here is normally at a pretty good price - $8 for bread, soup/salad, entree, and ice cream dessert (although, I'm not sure if they have dessert included anymore) per person, and the portions are big enough for both lunch and dinner. The taste is nothing special, but it's not a bad meal. I would suggest getting the spaghetti with white clam. Are the 2 meatballs worth the extra $3 for the sicilian? No, not in my opinion. I've never tried any of the other entrees. The service, however, is another story. My mom noticed a WHOLE FLY in her water, after she took several swigs, and she notified our waitress right away and asked for some compensation, since at previous restaurants we've been at, bugs in the food caused the server to call over the manager and ultimately give us a free entree (of course, we'd tip like 40% on our meal when this happens). But our waitress just said, "Oh, okay, thanks for letting me know," dumps the water in the trash, and walks away with the glass. What the hell? Ever since this experience, we haven't been back. The food doesn't really warrant us wanting to come back anyway, and if the service isn't going to be that good, might as well just skip the restaurant altogether.
(2)
Ryan O.

I wish the camera on my phone could have taken a better picture. I wasn't really prepped to dine out tonight having gotten off work late and all but in the name of spontaneity, here we go! I've eaten at The Old Spaghetti Factory on numerous occasions with the family unit, and my daughter absolutely loves the joint! The service to me has always been iffy at best, sometimes it's great sometimes it's meh... Tonight it was meh... BUT I had the pleasure of trying the "new" Garlic Mizithra (sp?) spaghetti. It was awesome! The Spaghetti is served with brown butter melted over it, the noodles are then tossed with Mizithra cheese, sauteed mushrooms and generous portion of bacon! Oh, and did I mention the bacon? SUPER TASTY!!!! Next time you stop by this place I highly recommend this feast! (I gave the place 3 stars because of the so/so service, the food I say 4 stars! Mind you this restaurant is to Italian what Taco Bell is to Mexican... Good eats but far from authentic!) ;0)
(3)
Michael G.

This place is amazing. I can't believe they only have 3 stars! My family has been coming here my whole life. Everything is good but my favorite is the mizithra browned butter noodles!
(5)
Nicole C.

Everything tastes very delicious! Everytime i go i am very satisfied with the service and the food.
(4)
Glady O.

1 star for the decor, 1/2 a star for the food. 1 star for our waiter, who was super attentive. Unfortunately the food just didn't add up. I ordered the half lasagna, half chicken Marsala platter. Huge! (And priced cheaply.) I understand why now. Definitely one of those places where quantity makes up. My entree had this thing where even though I saw steam rising up from it, I was still able to eat it without burning my tongue. Weird. I'm so used to going to a pasta joint and singeing atleast 1/4 of my taste buds the sauce is so hot, so I couldn't quite figure it out. The Marsala sauce was "eh" and the chicken was battered and fried. Katsu kind, which was not what I was expecting. All in all, a disappointing experience. That was my first and probably my last meal there ever.
(2)
Darcy K.

Got the munchies!!! Ate lunch with my bff last week... The food is decent for the price you pay. The salad is not very good, lots of huge end pieces of romaine. Potpourri (clam, meat, mizithra, and marinara sauces) was good. I dont know what the waiters problem was but he kept giving me the wrong plate of food. The restaurant wasnt a bumpin full house or anything. If that was his attempt of a joke, it wasnt really funny.
(3)
Sara T.

I've been coming here since small kid times, when I used to sit in the trolley, color the menus with crayons, and get the macaroni and cheese with applesauce and a dinosaur shaped cookie on a colorful little dinosaur plate! Good times... Pasta: 5 I always get the Manager's Favorite with mizithra and clam sauce. Salad: 4 Even though this is just bag salad with croutons, it's a surprisingly refreshing way to start the meal. I always get pesto dressing on the side (otherwise they pour too much on the salad) and dip my bread in it - delicious! Bread: 3 Nothing special - sourdough bread. If warm, it's pretty decent. The garlic butter is good though. Service: 4 Generally good. Can get busy during peak hours, since it is a family restaurant. Ambiance: 3 Kind of old and dingy. Value: 5 For around $10, I get stuffed!
(4)
Jenel O.

Yay, I like Spaghetti Factory! It brings back a lot of memories of my childhood. It's not like the quality you get here is far superior but it's comfort food and great for children/families. My daughter loves sitting in the trolley too! I went with my daughter once for an early dinner and asked to sit in the trolley. it was completely empty. Since it was only the 2 of us and she was 2 years old at the time, I asked if we could take a 4-top so that I could sit side by side with her. They had no problem and cheerfully allowed me to. The servers are very friendly - as they should be when dealing with kids. Food arrives promptly and I like that the meals are all inclusive. I love the bread here and the creamy pesto dressing - which I always order on the side so I can dip my bread in it!
(4)
Hedda A.

I haven't been to an OSF since I was a kid. When I found out there was one in my area I had to eat here. It still has it's old Victorian atmosphere and charm. Very good food for a great price. I had a three course meal for $10 - awesome!
(4)
Krystal W.

Perhaps we went on an off day for the chef, but it may have been the worst food I have ever paid for and put in my mouth! I literally had to leave and go get something edible after wards. My 15 year old daughter cooks better than this!
(1)
Erica L.

Old Spaghetti Factory always brings back strong nostalgic memories. I first came here when I was in high school and have fond memories of drinking lots of the strawberry italian cream soda. I'm a strong believer that no one should go through life without trying OSF's italian cream soda. Each dish comes with either soup or salad and dessert (vanilla or spumoni). I always get the salad, dressing on the side, pesto house dressing and always get the spumoni. Nothing ends a meal like the spumoni ice cream. We got the garlic mizrah... mizaa... mizithra (thank you fellow yelpers!) and the meat sauce pasta. The garlic mizithra is VERY rich and has almost a pungent cheese taste... blue cheese? I'm not a big fan. The meat sauce pasta tastes like the child of cafeteria spaghetti and zippy's spaghetti. If you want a flashback down memory lane, this is the dish to get. I butter up the house bread and dip it in the meat sauce. This place is not my favorite place to get pasta, but due to all the fond memories here, their awesome italian cream soda, and their affordable dinner sets, OSF gets 4 stars from me.
(4)
Wahiawa Wahine 9.

Worst food & service ever. First & last time I'll be going to the The Old Spaghetti Factory. I've been wanting to try this place for awhile, I finally got my chance. First thing I saw was no green pass on the entrance, no yellow or red either. As I walked in I noticed a mildewy smell. We requested a table for two...the hostess said enjoy without even a look, she just stared straight ahead, I swear I saw a smirk. I kinda got worried at this point... We did continue in, The Old Spaghetti Factory is kinda cool looking with the decorations. That was a plus. The waiter did seemed nice & helpful at first. His name is Lance. I explained to him this was my first time here. I asked about the lasagna & chicken marsala... He said it was good & a popular choice... I ended up with platter 1, which is a combo lasagna & chicken marsala. Also came with a simple toss salad, that didn't look so fresh. Waiter did talk me into the Italian cream soda...he said the strawberry & vanilla were the two popular choices. I ordered the strawberry. We also ordered the artichoke dip. Yuck! Yuck! Yuck! I have never met a lasagna I didn't like, until I went to The Old Spaghetti Factory. I could do only one bite of my lasagna. Horrible! I then tasted the chicken marsala, it pretty much tasted like chicken with brown gravy & mushrooms... I told our waiter Lance that I didn't like the lasagna, he asked about the chicken marsala... I told him it was ok...I'll eat the chicken (which was a little dry breast) I was trying to be nice... I then tasted the cream soda (which was almost $5) Awful! Tasted like carbonated water... But you do get to take the glass home. My husband had the Chicken fettuccine which he said was OK. I also had my husband finish my piece of chicken, which he didn't like & said it was overcooked & dry. He also had the strawberry lemonade which he did like. My husband laughed when he tasted the ice cream. We just couldn't believe how bad everything tasted. Sometimes you get a bad thing that might not taste good...At The Old Spaghetti Factory almost everything didn't taste good. Our waiter Lance came by with a take out box for my lasagna... I told him no thanks I didn't like it & l'm not going to take it home. (I thought we understood each other the first time). Lance then brought a scoop of ice cream that comes with the meal.... Even that had a weird taste. Every thing tasted bad, but I only complained about the lasagna. Trying to be nice. Our waiter Lance then brought the bill, with no deductions. I asked why he didn't give me a deduction for my meal. He said hold on and walked away. He came back & said Ed is on his way. Ed arrived at our table shortly after and he explained he changed the price of my platter to the price of a regular chicken marsala plate. Which came out to a whole dollar off... I asked Ed if he could take half off my platter which was $16... Ed said he can't do that because I ate the little salad & the little one scoop of ice cream, with the little piece of chicken. I said I didn't think that was fair. Ed said he's sorry & thats the best he could do. I asked Ed if he was the manager, he said he was. I was very disappointed at Eds reaction. We left it at that & did not leave a tip. As we walked out Ed was at the front. I walked to him & told him I am very upset that the food was bad, but the service was worse. Ed again gave a empty sorry. I explained that sorry don't fix it & I walked away. As I walked a way Ed said have a good night... In front of his other coworkers almost like a wise remark. I turned & said I'm sure you will & I left. There also was a table with a lady & her two young son not far from us. She had ordered the same platter as I did. She didn't eat it either... I asked her if she liked her lasagna... She made a face & said no. She said the chicken marsala didn't taste good either... She didn't know what it was but it just didn't taste good. I said I agree... Tasted kinda like brown gravy, she said yes like cafeteria brown gravy. She was very nice, she did not complain to Lance our waiter. She left her food on the plate & paid whole price for everything. I did explain to Ed & Lance that the lady didn't like her platter either. Which made no difference to them. I thought maybe that would of showed them that I was not trying to be difficult. But they didn't care.
(1)
Cooldudeyo808 ..

I've been coming here a lot recently. I'd say maybe about 4 times this past month. Every night I've had a different host and waiter with their own personality. As fellow yelpers mentioned, a few of the employees here carry that "I hate my job" expression. I completely agree that it makes for bad customer service. Despite that, the other few employees that I've encountered were good. I usually order applesauce instead of soup or salad. Only one popolo female waiter made me feel uncomfortable when she took my order. She kind of snickered while writing it down. I then felt like she paid more attention to my other half then she did to me. Ugh. Anyways, I made her work for her tip. On a good note, there was this young Asian male that did great. They were near closing but he took his time with our order and held a smile on his face throughout the whole night. He deserves 5 stars. I wish I recalled his name so I can personally applaud him. As for the food, it's good. I like my sodium so all I need was salt and more cheese. My favorite is the combination of Mizithra Cheese and Browned Butter with Marinara. With the bread on the side, it's perfect. I recommend The Old Spaghetti Factory if you're looking for a casual sit down meal. Ask your host if you can have a table away from the crowd if you want the noise a little toned down.
(3)
Mel B.

This has been a long time fave for decades and I've eaten at many locations around the country. And yet, this location has the most nostalgic feeling. It is the first one I ate when it initially opened. Came here with many friends along the way. We decided to come here because Gabriel B. had never been and he wanted to compare it to Buca. And, the guy loves spaghetti. It's a Monday night so I'm not expecting it to be busy at all. In fact, dead. Parking was spaciously easy backing up my point. When we finally walked in I was shocked to see the place about 70% filled. On a Monday night? Really? No biggie as we were seated right away. Our server showed up taking our order of drinks. Being the veteran, I passed out the paper menus and choices were made quick. Gabriel B. took the Fettucine Alfredo, Mog P. took the Chicken Parmsean, and I my all time fave Italian Sausage with Meat Sauce. The bread was brought declicious as ever but no garlic butter. Man, that hurt. The salad was next. Kinda wilting but still delicious. Seems like the factory was slipping. Gabriel B. ordered the Cotton Candy drink that came with real cotton candy. Very interesting. Too sweet for my taste. Finally, the main course came out. The Fettucine Alfredo was deliciously creamy. My Italian Sausage was satisfying as ever. I gave half of it to Gabriel B. just so he could have some meat. He loved it. Mog P. loves sausage and had to share some with her. With the meat sauce and noodles, that was a hit all around. The Chicken Parmesean was cooked tenderly and was very tasty as well. We finished those meals very quickly with everyone saying how full they were and couldn't eat another bite, not even drink anything for that matter. Then, the Spumoni ice cream came out all of sudden we had room. When the bill came and I included the tip, I realized I spent half the amount what I normally spend at Buca and I can't say which one tasted better. What I do know is this factory does include more food with their service. All in all, a fantastic night sharing with the loves of my life one of my favorite places that I am sure we will return to.
(4)
Nani G.

This has always been an old favorite. You can always hear the kitchen bustling about no matter what part of the restaurant you sit in. Today the air was very stagnant and it was very warm and uncomfortable where I was sitting near the caboose. When I mentioned it to the waitress she just blew it off so I fanned myself with a paper. I was able to place my order relatively quickly, but did notice a family who came in before me with no silverware or drinks. The father became irritated and went for the manager and I still got my salad before they even got the drinks on their table. The food was good and came out fast. I barely received my salad when the spaghetti came out and was placed on my table. I felt funny eating while that family was still waiting for hot bread. My waitress was friendly and a bit scattered. She was supposed to handle the hungry family's table, but got replaced by another waitress since they were obviously ticked off with her service. She didn't seem to care when the manager told her the table was covered. She also didn't care when she brought me melted spumoni ice cream. It was so soft that it was almost a milkshake. I had her bring me another and it wasn't much better. I wish they'd step up their game and improve in their customer service. It would be a place I visited more often. Maybe one day.
(3)
Sean Z.

Man this place can get backed up! It is usually very busy during dinner hours. Sometimes the lines are so backed up I have to divert my way to another nearby restaurant. Maybe they are understaffed? Since most of the time, I see several seats open even when people are waiting. However, if I'm craving spaghetti enough, I'll stick it out and wait. It is a really good place for large parties because the ambiance can be kind of noisy. Although I've had better, their spaghetti is delicious. The olive tapenade and house dressing, is bomb. A suitable substitution for the olive tapenade could be their cheesy bread with marinara sauce! Most of the meals come with a soup or salad, choice of main dish and dessert. If you happen to have room for their Oreo cookie shake, try it! The thing is probably like 1,000 calories at least but it's very tasty. Most of the servers here are good. They are friendly and accommodating. They hustle; well, they kind of have to with their volume. Parking is really up and down, lots of break ins in the structure so park there at your own risk. The reasons why I short this place a star is the long lines. Sometimes the staff does not communicate with the customers well enough. It can be a madhouse but communication and personability with customers can make the entire experience seemless. Another thing is the food, I'd say they are pretty consistent but sometimes the food quality isn't there or the portions are completely different. By no means is this a gourmet restaurant, but it is a longtime staple here. Crunch down on the little things and this could become a perfect diner for a family outing in town.
(4)
Magi D.

Was served by Sandy (she worked upstairs), good service, good food, and atmosphere. But the thing that was a turn off was that she circled the "tip" portion on my receipt that I was supposed to sign since I paid with card. Really? It was untasteful of her to do that, it was tempting to leave NO tip for that.
(2)
Ikaika T.

Nothing is really authentic to a real 'Italian', but if you're going to the Spaghetti Factory for good food, you're going to the right place. I always go with the Alfredo, it's creamy, and depending who's cooking - can end up looking like a block of white cheese when the dish cools off - you decide if that's good or bad. The portions have significantly gotten smaller over the years (or maybe my appetite just got bigger?), but enough to help you avoid the 2:00 AM sandwich/jumbo jack. They used to have live jazz here, not sure what happened to that. There's a bar upstairs with some alright drinks. I ordered a guinness and it was 8 and change.
(4)
David G.

Please, any self respecting Italian would kick your ass if you took them here. This place is Italian American trailer trash. I wish Yelp would allow you to give no stars for a restaurant this terrible. Run while you can!
(1)
Grimeater A.

The food is really subpar here. I can make better from bottled sauces and some bagged cheese at home. Service is a little slow at times and the prices are not justified for what you get. Like Simon Cowell would say on AI....Sorry, you just aren't good!
(2)
Krislyn S.

We were placed in a corner of the restaurant. Waited for 20mins to order our drinks before a busboy noticed that no one attended to us. He was kind enough to get our drinks and our soup started. Our server finally came and explained to us that there was apparently a confusion between the servers and who was to take our orders. Our orders were rushed and they most definitely looked rushed. Pasta were off to the side of the plate, tomatoe sauce was splattered on top the plate. Half way in to our meals, our servers tells us then that they have ran out of ice. So we ended off drinking with warm water/soda. Everything was just a mess.
(1)
Hohoho B.

Yes.1 star, and as I've been reading other reviews, the only saving grace is the decor. I've always loved coming here because of the feel this place instills when you walk in. Like many other once stellar restaurants, this place has gone downhill. The downhill slide is not the food either, it's the customer service, which is sad because good food can only do so much if the PERSON SERVING THE FOOD SUCKS! We just went last night, party of 3 adults and 3 kids. We sat upstairs in the bar area, which was ok. Server was David....not ok. He was not on top of his game last night (hopefully, it was only last night and not all the time) We had to ask for more bread about 4 times, extra napkins about 5 times, and kept having to ask for more water. We felt like we were doing his job for him. SMH Even when he brought out the drinks, he said "oh my manager will be bringing the POG." then when he brought the juice he made a comment "OH, I guess I had to bring the POG anyway" i mean, WTF?! really?! Maybe I'm judging too harshly, but the 3 adults in my party have all worked as servers in restaurants so we know exactly what needed/should have been done!! To top it off, instead of servicing his tables, he sat at the bar in plain view COUNTING HIS TIPS!!!!! That was too much! Yes, the manager was told and hopefully she took care of him like a good manager should. She apologized and did all the right things, but no matter, he is just lucky we had kids with us, otherwise we would've told him what we thought ourselves! The food was typical Spag Fact. fare. Decent enough to keep us coming back. The service may have tipped the scale in the other direction tho.
(1)
Julian T.

Love the mizithra cheese pasta and the pesto salad. classic and not to expensive. Close to home, frequent visitor!
(4)
Eric N.

Went with a group of three on a Saturday night and it was pretty busy at 6:30. Many large parties were waiting to be seated. The host/hostess used ipads for their waiting list and would text you when your table was ready. We opted out of waiting 45 mins for a table and went upstairs where it was all open bar seating. After securing a table in front of the TV, so I could watch the playoff games, our waiter was very helpful and friendly. The table ordered the special consisting of a rolled pasta with sausage and cheese, pasta with clam sauce, chicken marsala and we shared an order of their cheesy garlic bread. Each entree comes with either a salad or the soup of the day. Mmm salad with creamy pesto please! The food came out in a timely manner and it wasn't too bad. The wait staff were excellent, our drinks were always full and they checked on us often. After we were done eating our waiter informed us that we get free dessert with our meal. I love anything free! The choices were either spumoni (pistachio,cherry and chocolate) or plain vanilla. Everyone on the table ordered spumoni and it was a great way to end a meal.
(3)
Iris J.

Service was exceptional... pesto ranch dressing is more than a perfect dressing for the salad but also is great as a bread dip!!! Fresh bread is even better with the olive oil/red wine vinegar dip...
(4)
dena y.

I absolutely love this place! I think it's a hit and miss since I know a couple ppl who absolutely hate it but I also know ppl that love it! I always get the managers favorite with mizithra and mushroom marinara sauce, it comes with either a soup or salad and I always get spumoni for dessert! I can't get enough of that pistachio ice cream! Don't forget the side of broccoli with mizithra cheese and butter.
(5)
Courtney Y.

So, I liked that they gave warm, sourdough bread and butter complimentary as we waited for our main meal to come. I also like that they give you a complete meal with any entree order. I also liked their pesto salad dressing and their pretty affordable food (definitely cheaper than CPK). I also liked their pomodoro with angel hair pasta, tomato and basil sauce which made for a light lunch and their cheese bread (cheese and bread is always a winner!) What was not so favorable were the slightly slower service, the blob of salad dressing that they just splat on top of the salad (I'm a salad dressing lover for sure, but when it becomes more like an order of salad dressing with a side of greens, that can be an overkill). I also was disappointed in their strawberry lemonade, which seemed more to be sugary then lemonade-like and refreshing (kind of a waste of 2 dollars and calories in my honest opinion); I had wanted something refreshing, not a sugary-drink that I could have found in some other fountain drink that tasted better. Also, a word of advice, opt out of the spumoni. Coming here 2-3 times before, each time I thought, "Ooh, spumoni sounds legit and authentic" only to find out that I became bitter as I shoveled the stuff into my face as to not waste any. You would think I would learn after all those times? Opt for their vanilla ice cream instead. You really can't go wrong with that. Looking at the pros and cons, I'd say there's more pros than cons. However, the reason why I would give this place 3 stars and an "A-OK" is that I would definitely not go out of my way to come here. It's okay, and cheaper for getting that pasta fix but every time I go here it doesn't wow me (therefore granting a 4 or 5 stars). Hate it or love it, I chose to "meh" it.
(3)
Christa B.

Okay, so I'm originally from the mainland where Olive Garden and Carrabbas are in abundance so of course me and my family frequent them because they are a good deal for your money. Here, there aren't many affordable family Italian eateries, so coming here I was thrilled! Bread, drinks, salad, and ice cream for under $16 bucks? Sold! I have a love affair with bread, and theirs is good; crunchy on the outside, soft and warm on the inside...mmmm. The garlic mizithra is good, but a bit dry, but I love how it has mushrooms and bacon. Bacon makes everything better, right? The lasagna tastes like a Stouffers lasagna out of the box so skip that unless you like lasagna out of a box. It needs more gooey cheese. The chicken Marsala is actually really good. I'm a big fan of mushrooms and its juicy. The service was really lacking. Our server was slow and inattentive. I actually had to grab the bus boy to ask him to get our server. The food came out at a good pace, but like I said, the server was inattentive so waiting on refills was annoying. It took him forever to pick up our check and bring it back. I'll definitely be back cause I love carbs and this place is reasonably priced, but I'm hoping for a better server.
(3)
Michelle Y.

My family had an amazing experience here at The Old Spaghetti Factory tonight! Great, super FAST service by our waiter Aaron, and amazing food!!! Love the free soup/dessert that comes with the meals. And their sourdough bread is AMAZING! ^.^ All the staff were super friendly, greeting us with smiles and making us feel very welcome from beginning to end!
(5)
Lori F.

Still a solid 4 stars - no matter what others may say, I like this place! We came back for lunch today & had a great server. Think his name was Shaun? He was attentive, quick with our orders, polite & friendly...always smiling. It made for an even better experience than the last. Tip: If you have the "Makahiki Boy Scouts" fundraiser card, there's a coupon you can use for a free order of cheesy garlic bread. It was so good too & generous portion, considering it's free. Don't ever close down Spaghetti Factory! You've always been there when I needed you.
(4)
Connie C.

Absolutely gross. I ordered one of the pasta dishes that had a butter sauce and cheese. It was literally buttered spaghetti noodles with a dry parmesean-like cheese sprinkled on top. It was terrible! I ordered my two year old a grilled cheese sandwich. The sandwich was okay, but I tasted a chip that came with his dish and it tasted stale and like it had been fried in rancid vegetable oil!! Thankfully, even my hungry toddler didn't like the chips. The "butter" that came with the bread was a really bad imitation. I took my son to the women's bathroom and it was absolutely filthy and cramped. We only ended up here because the Dixie Grill on Ward was closed down. AWFUL
(1)
Mahina C.

Just as the title says, "OLD" spaghetti factory, that's really what you get. It's not fancy, it's fairly cheap and for as long as i can remember this place has always been busy. Now i'm not saying this place is horrible & i'm not saying it's spectacular either but in all honesty, this place really is just average good. No matter how many times i come here, and always ask myself "why do i come here?" i always come back. The portions are big, and they even offer a "hearty" size which is larger then the regular. I recommend the shrimp scampi or pasta with alfredo. Every meal comes with a a choice of a soft drink and soup or salad. I never finish cause i'm always too busy eating that hot bread which is a whole loaf and delicious! i must say though, not ONCE out of all the numerous times i've been here, have i had the bread come out cold... well actually now just re-reading my review, i know why i keep coming back. for $10 i get pasta, a loaf of bread, a beverage & choice of salad or soup. Plus nostalgia feeling & old semi Victorian chairs (those bad boys are comfy!) with chandeliers for decor? Old spaghetti, you might be old, but you're still a goody to me!
(3)
Kele M.

Food was pretty good ( no idea on what the soup was though.. It seemed like minestrone but with soup intended for Portuguese bean soup) I miss back when they had two different butters for their bread but I guess it's hard times.. And guessing they ran out of salad forks because we has two dinner forks lol Our server Chris was really awesome! Really attentive and excellent customer service! -1 star only because the menu really shrank and most of the wine was only available by bottle and not glass
(4)
Tze M.

It sure is old... I don't know how long this place has been here, but it has not changed for as long as I remembered. Food isn't the greatest, but I like comfort of this corky place. There's only a few things I like to always order. It is the Manager's special; half calm sauce and half mizithra. The side of butter broccoli with mizithra, and maybe sometimes the cheesy bread. The portions are decent. And the meal comes with an iceberg salad and ice cream for dessert! I like to come here with my friend and her kids. This place is truly a family place. It is casual, and the decor looks like a saloon from a movie. Located on the Ward Ave side of Ward Warehouse on the second floor. Parking is free in the mall.
(3)
Blue M.

The garlic mizithra is salty. Like really salty. I would also like to suggest that you make reservations beforehand.
(3)
Brett S.

This place is downright scary when you walk in. It reminds me of that movie "The Haunting." Anyway it looked like they were going after a renaissance look, but they screwed up by putting a giant cable car in the middle of the restaurant that people can sit in and eat. There's a giant staircase that you have to climb if you want to use the restroom..at least the night we were there. The service was pretty bad, I felt like I was bothering the server just by being there and for some reason she would always walk away while I was mid sentence. The restaurant is also VERY loud so maybe she couldn't hear me. The food overpriced and not that good. I would have rather cooked pasta at home and I would have been just as satisfied. If you want pasta and you are in the area go to Buca's, its so much better and the service is great.
(2)
Diane L.

Ehh the pasta was cheap and bread was very sough doughy . However, the waiter was slow. I asked if the mushroom pasta came with a light sauce and the waiter said yes. When my pasta came, it was mushrooms with Alfredo sauce. Alfredo is the heavy, thick, and creamy white sauce...
(2)
Michelle M.

I have been around the block with Old Spaghetti Factory. Seattle, Lynnwood, Vancouver BC...yep! I've been there, done that! I already know that this was surely destined to be a far cry from Italian cuisine that foodies like me & my foodie friend enjoy...but he wanted to check it out since he vaguely remembered the great time we had in the Belltown Seattle location. Gross! Junk! If I wanted Chef Boy Ardee, I would have had a better meal. Everything out of a can or from Costco, Sysco or some other bulk food supplier. Never again!
(1)
Sharon O.

If I could give them no stars I would! Horrible wait time on a slow Sunday afternoon! Arrived at 4:35pm. Waited for almost 25 minutes for someone to take our order. Two hostesses made eye contact with me, but didn't stop to ask if we needed anything. Supervisors passed by and nothing. I finally stopped someone, but she wasn't a waiter, and said she would have a server take our order. But my family had enough. We ended up walking out. What a waste of time.
(1)
Nickolas B.

I wish Yelp had a negative column cause thats where I would put it... I was in the Honolulu restaurant for a lunch business meeting 1/25/2014 and I'm sure I will not be having one there again. The waitress I got was in "training" so I'm not sure who to complain about? The waitress or the person who was training her? We gave the waitress our order and along with it, I ask for Ice Tea. I got Tea..what happen to the Ice? She told me it must have melted, (during the my five minute visit to the Men's room so I can wash my hand) she offer to bring me a "new" one. The appetizer came out without a glitch along with my lunch partner's salad, ten minute into his salad, I ask the waitress if mine was coming? It seem she forgot about the salad, when it did arrive, not only did it came with the wrong dressing it came with my lunch partner's entree. So now I'm having a salad while my partners lunch is on the table. I told BOTH of them just go ahead and bring me my entree, they both look dumb-founded because not only did she forget about the ice in the tea, the salad with the wrong dress, she ALSO forgot my lunch order. Trainer: " She's in training", Waitress: "Sorry"..and.."How's the food?" ME: "Give me the check" To my chagrin and at the ridiculous situation, I get a check with the full charge. Not a discount for the obvious poor service given. Nothing was offer from either of them for what we sat through and no one from management came to offer any apology or explanation. Thank goodness however I have about 2000 friends on Facebook, I'll be sharing this story with all of them.
(1)
Beverly N.

Got in, got seated in really comfortable "looking" chairs, but they weren't. Ordered our food, it came out fast. But I felt like the food runners just threw the plates on our table and left. One of te food runners even repeated our entrees as she was walking about 3 feet behind me. Our waitress passed us multiple times and never came to check how we were doing. Food Is okay. My bf ordered a chicken Marsala, and idk what possessed them to put a whole lot of cheese on the plain spaghetti noodles. There wasn't any sauce . I took one bite and I couldn't eat anymore. The salads that came with the entree tasted old.. There was, however, a birthday that a few staff members came to sing for but they had really poor enthusiasm after the song and a few of them had their shirts untucked... I liked the spinach artichoke dip, however. I've been sitting here for 15 minutes waiting for our waitress, Megan, to come by. She came by multiple times alright, but never bothered to stop. I was really excited to come here until service was really horrible.
(1)
Andrew I.

The food is great, but the service here is really hit or miss. Sometimes they're friendly and then sometimes the service absolutely sucks. Tonight it sucked.
(2)
Mae R.

I can definitely see why most people aren't a fan of this place. But I definitely am! Three words: BROWN MIZITHRA CHEESE ! It is thee best creation. Prices for their spaghetti are too good. You get bread, soup or salad, and even some ice cream after. I'm always stuffed as a pig coming out of here.
(3)
Mei Hsin L.

Wow. This place is BAD. Anytime a restaurant charges you $13 for marinara made from the can, you know it's a one-stop tourist trap. Service was so poor I was sorry to be alive.
(1)
Caryn W.

I had been a huge fan of Old Spaghetti Factory in college. My friends and I would go pretty often and I even went on a few dates there. I'd always liked that the way the restaurant looked and the stained glass windows scattered around the restaurant. I even remember there being an old Pac-Man game on the second floor. However, during this last visit, I noticed that restaurant is starting to show signs of wear and tear. The booth that my friend and I sat at had rubbish under it, which I know hadn't been cleaned up from the night before since the restaurant had just opened. Some of the silverware wasn't entirely cleaned either. On the brighter side though, our server was good and food came out quick. I ordered the spinach tortellini with cream sauce and my friend ordered the spaghetti and meatballs. You can choose to get a soup or salad with the meal. I always get the salad because I enjoy their house dressing, which is some a creamy pesto sauce. I used it to dip my bread inside as well! I wasn't sure if they still had the garlic butter though since I didn't use the butter at all. The size of the entrees are generous and I was full half-way through my dish. I guess I could blame it on the amount of complimentary bread I ate as well. My friend ordered a mud pie for dessert (her favorite thing there) and I passed on my spumoni ice cream (which also comes with the meal). Overall, I wouldn't mind coming back, but only if I was in the area and craving pasta.
(3)
Kaitlyn F.

This place is just okay. Nothing to rant about, nothing to rave about. The vibe of the restaurant really gives you a nostalgic feel, though. Upon entering through the big heavy front doors, you are greeted by a friendly host wearing an aloha shirt. You can either go upstairs and enjoy some drinks, or just wait for your table in the main lobby. Once seated, you are given a warm loaf of bread on a cutting board with some butter. Warning: cutting the bread can be quite difficult, so I would suggest going caveman style and just ripping it with your hands. Now the portions are hearty and affordable, but for me, I would like it better if the meals were actually ala carte. The prices range from about $9-$14, you get a soup or salad, entree, and a choice of vanilla or spumoni ice cream. I don't need THAT much food, especially since their soup/salad and ice cream isn't something AMAZING. I would like it better if the meals were just $7-$10 and didn't include the other perks. The entree are okay, nothing that will make you end the meal saying, "THAT WAS AMAZING!" but yet, not mediocre enough where you will spit your food out and not come back. It is a staple for most people that grew up in Honolulu, whether it be a cheap eats kind of night, a birthday party, etc. Everyone knows it, and mostly everyone has a "meh" attitude about it, but people keep on going because it is such a landmark.
(3)
Kal Y.

Oct. 13, Monday night at 6 p.m. SLOW service. 22+ minutes after being seated and no wait service for water or order. Plus, the restaurant is less than 50% full. Very, very bad service. Asked two servers thus far and both said they'd get a server rather than taking an order. Amazingly bad.
(1)
Kim C.

The Old Spaghetti factory holds one of my fondest childhood memories. Scenario: I'm 9 years old and my lil sis is 4 years old. Me: "you know what I love about spaghetti factory?" Lil sis: "what?" Me: "that they serve dessert first! They serve the best vanilla ice cream here." I hand the ramekin to my lil sis. I take a slither of [ice cream]. While my sister chucks the whole thing in her mouth. I wait a few seconds for her reaction. Lil sis: spits it out and screams. "yuuuuucccckkkk.". I start laughing out loud as well as my younger brother. You see... I tricked her into eating the free butter that goes with the bread. I got lickens that night for starting such a commotion at the restaurant, but it was worth it. Hahaha.... Every time I eat with her here it always rekindles that memory. On to the review.... Okay, okay, it's a franchise that doesn't serve the best Italian food in town. But the prices are reasonable and the portion sizes are huge. Expect to come with an empty stomach and leave full with a to-go box for later. Great atmosphere for kids. If your kids are eaters, they can get a refill of their entree for just a buck. Yes, you read it right $1! The kids meals are served complete as well. Served with salad or applesauce, drink, entree, and dessert. Either Spumoni or an fruit pop. Your children will love the decoration. They will adore you if you remember to RSVP a seat in the trolley. Tucked away in a dark area, across of the host stand, is an old school arcade game. It has different classic games from pacman to textris. You gotta try this place for the prices, atmosphere, and their vanilla ice cream that they give at the beginning ;)
(4)
Jeff C.

We had to wait 15 minutes before any waiter acknowledged us. The food tasted like it was cooked from the frozen food section of the grocery store. Service overall horrible, good overall dissatisfying. This explains why the restaurant may be shutting down. In my opinion, go to Bucca Di Peppos down the street.
(1)
Joe H.

After Church, wen needed to make a trip to town for some ballet slippers, and since we were in town we decided to stop by The Spaghetti Factory for old time's. There's something about the Spaghetti Factory that is just fun and nostalgic. Inside the decor is interesting and the atmosphere is fun. It always seems to be bustling. Back in my UH days we used to bring huge groups here and they would always accommodate. The prices are relatively cheap and the food isn't fancy but decent and decently sized. They give you free bread. This particular visit was great. The kids had a great time and the waiter was very hospitable. When we arrived it was crazy busy... but by the time we go our food it had COMPLETELY cleared out! It was kind of eerie... but it was nice to have the place to ourselves. The food was fine...nothing to write home about but nothing to complain about. Overall, we left happy that we came and with a few leftovers for later. We like the Old Spaghetti Factory!
(4)
Inga S.

While the food isn't perfect, it's a great way to feel some sort of comfort. I definitely have to say that I appreciate the decor and learning the history of the Old Spaghetti Factory kind of sealed the deal with while I like it. Nothing particularly stands out about the cuisine, but we frequent this place because my boyfriend's mom has a gluten allergy and thus, we go here for some dine-in pasta. For the price and proportion size, it is definitely a go-to place. I've had the spaghetti squash which is a pretty delicious, healthy alternative to pasta. I've had the mizithra in the past, and while that originated in Hawaii, I didn't order it on my most recent visit. My boyfriend did however, and it was better than I remembered. I had the chicken parmesan with a penne substitution, and I inhaled it because I was so hungry, but the taste wasn't that memorable for me. Overall, I'd make another visit here if I was in dire need of the mizithra or some comforting italian/inexpensive food.
(3)
Melissa L.

This place holds so much memories for me...my family and I have eaten here for a good 15+ years. I've had Valentines Dinner and a first date here( I know, aim for the stars right?). Lately I've gone and it has declined so much in quality that it's a gamble to eat here. Service has been super slow and the food just doesn't taste the same. I will still cut someone over the bread and house salad with Blu Cheese. I cant stomach the alfredo anymore, too rich and the chicken always taste sour. I'm not sure if it's the mizithra but its just super odd. Last night I got the Meat Lovers, which was Spaghetti with Italian Sausage and Meatballs. Stomach was pissed off at me. We saw Spiderman 2 after and I kept cramping up horribly. It's still an amazing value considering that its a complete meal with drink for under $15. Don't think I'll be back for a while though. Just one of those things you gotta keep in the past.
(2)
Shannon J.

I'm giving this place one star because the outside is cute! The food is NOT made from scratch...not even close! Our server was horrible!! When we asked for our bread that comes with our entree he actually said he thought we were full because we ordered an appetizer to share with FIVE people!!! Once we got it, about 10 minutes later, it was actually the high light of the meal!! Horrible, bland, disgusting food, mediocrity at it's best! Save your money and go buy spagettios they taste better!
(1)
Kupono K.

Really love the friendly environment. It's old school. The service is great, fast and reliable. The food is great! You get bread, soup, entree, and dessert for under $15. I always love coming here.
(5)
Kirk P.

The food here is terrible. I've given them a few chances because I like the atmosphere but unfortunately the food is bad. Otherwise the service is excellent!
(2)
Edge N.

I staved off going to "TOSF" because of past experiences with their food being bland and their servicing was weaning. To be all fair that was years ago and "TOSF" has since changed and improved. Came here for a friends birthday. We got here prime time for dinner 7pm but surprisingly got seated quickly. Service and attentiveness was fast and professional. When we did get our salads mine was the only one missing croutons. I let the wait help know and the problem was remedied before I knew it. We also ordered while waiting for two more in our party. The two came 5 min later and ordered and we all got our food at the same time! ( 10 miin later) Awesome!! The food arrived hot along with bread. Most of the party ordered the Mizithra with mushrooms and bacon bits. I tasted it and it was good but very dry (which is how it was supposed to be). I ordered the Spaghetti Vesuvius a tabasco cayenne pepper based spaghetti with chicken, sausage and meatballs. It was spicy and flavorful but not overpowering. The complete dinners came with a desert free. We all ordered the spumoni unfortunately we all received partially melted spumoni which was not good at all and that is why they are one star short. I am giving them 4 stars because of the atmosphere (awesome vintage). THe professional and attentive service and good and affordable priced food.
(4)
Rhi S.

I've always found myself coming here from outings with my high school friends, to family dinners now. The food is always good. ALWAYS. The service is usually pretty good too as the waiters and waitresses are nice and the food comes really quick. I can't really say I have a favorite dish here because there's so much good stuff, but I like the regular spagetti they have. No where else can you find simple tomato spaghetti & here, that's the way it's supposed to be. The concept and design is really nice and make me feel like I'm in some earlier days. Again with the spooky bathrooms.. I always feel like they're haunted. Why, I don't know.. Just a feeling.
(4)
Christopher B.

Good atmosphere with great eats. I really like that the food is relatively inexpensive. The atmosphere is very inviting.
(4)
Lindsay G.

Whenever I think The Old Spaghetti Factory it reminds me of when I was a child super excited to get my Italian soda that came in souvenir cup that I could take home and never use again. I hadn't been here in years until my friend suggested we have dinner here. Since then, this is my go to place when I am all out of dinner ideas. It's easy, inexpensive and the service is good. The food is decent. Their slightly sour dough bread and pesto dressing is my fave!! The last time I ate here I had the complete dinner, my entree was the chicken Marsala and i loved it. Plus I had a $6 glass of moscato. Where else could I get a decent cheap glass of wine? And the service was good as always.
(4)
Dan M.

The Old Spaghetti Factory has been a family staple for as long as I can remember. I used to go to the one at the Gaslamp Quarter of San Diego every so often when I was a wee tyke. When mom said we were going to The Old Spaghetti Factory, I knew we had to dress to impress. Time to dig up my Husky-sized Dockers khakis my mom bought at Mervyn's and polo shirt (which I hated wearing). There was always a hour wait and I clearly remember waiting outside freezing our butts off. They didn't have those vibrating things that would let you know when your table was ready, so we had to hover around the entrance, periodically checking back at the podium if they've called us or not. I thought this was every OSF, but there was a huge trolley car you could dine in and I always wanted to be seated there, but couldn't because it was only meant for parties of two. I don't remember the food that much, but I could never forget the spumoni in the metal dish at the very end. Oh, memories... Last night was the first time I've been back in YEARS. I guess there was a reason why I don't remember the food that much. Maybe because it was never that spectacular to begin with. When the complimentary items are tastier than the entrees themselves, that really says something. To me, it's another quantity over quality situation. There's a lot of it, and you'll be stuffed...but will you be satisfied? I ordered the "The Premier," which is their lasagna and chicken marsala platter. The lasagna was ok, but the chicken marsala was subpar. The marsala sauce was unusually thick and lacked that sweet and smokey flavor I'm used to. I also found the chicken to be a bit dry and I really had to dunk it in the marsala sauce to get some kind of moisture and flavor into it. I LOVE the bread with the garlic butter and spumoni ice cream at the end though. Unfortunately however, those are the two main reasons I would come back. This isn't to say service was bad though. Our server was really nice and did a good job. I guess when you're little, this place is amazing, because it feels like you're traveling back in time. But when you're a bit older, you're able to see past the gimmicky-ness of it all and realize it's just plain Italian food. Ah, to be a kid again... 31 Yelps Review Challenge - October 2012 #12/31
(3)
Kris I.

What's great about this place is that I've been coming here since high school (it was the only "nice" place we could afford at the time), and many years later, I'm still going there with my girlfriends. Perhaps it's part nostalgia that keeps us coming back, but also the food is reliably good and reasonably priced. I always notice very diverse groups of people when we go - young couples on a date, families with screaming kids running around, and groups of friends just hanging out. The entrees come with soup or salad and also ice cream for dessert. I usually order the mushroom sauce pasta and a large side of broccoli (ask for the butter and mizithra cheese on the side if you want to control the artery-clogging goodness).
(4)
Michelle Q.

I used to love coming here, but for the past couple years I have seen it decline. First of all the service is terrible. It's very slow. The restaurant either needs to hire better waiters or train them better. On two occasions my friends and I were seated and sat there for 15-20 minutes before receiving any attention. We just watched our waiter walk by us and serve their other tables. The food is also not consistent. Sometimes it's bland and other times it tastes like they dumped a crapload of salt. We also waited 20 minutes after we asked our waitress for our dessert and by the time we received it, it was already melted. All the waiter said to us was "sorry it melted". If it's already melted isn't it common sense not to serve it? The only good thing about this restaurant is that it's a good price for everything you get (iced tea/milk/coffee, soup/salad, entree, dessert).
(2)
Anson W.

The decor at the Old Spaghetti Factory is pretty sweet. Here you'll find, in vintage Italian style, such things as high vaulted ceilings, thick wooden doors, low-hanging light fixtures, velvet couches, different tables decorated with their own unique furniture, a trolley car filled with booths, and holy Namco! even TWO Galaga arcade tables. The food here isn't too expensive considering that: 1. it's Hawaii, and 2. the place is decorated to the nines. For around $11 I got a pasta with clam sauce which was decent, nothing too spectacular. All entrees come with either soup or salad, choice of drink (coffee, tea or milk), and a dessert. I had the spumoni ice cream which was good. Service was a little on the slow side despite the restaurant not being too busy that night. Our waiter checked back with us frequently to see if we needed anything, but other than that he didn't act too interested in us. I had to ask for my water to be refilled. He also forgot to take our drink orders, and we forgot that drinks were included with our entrees until after we had left. All we received were the waters we had gotten before ordering our entrees. Not cool.
(3)
Clarissa M.

Doors open at 11:30 for lunch. We arrived when the doors opened and were seated very quickly. The interior of this joint is unique and reminds of an old century mansion. The bar with comfy velvet covered sofas and seats are upstairs along with the restrooms. The service was generally okay. The foods were plentiful and tasty. We first had the complimentary loaf of bread with butter - the bread was super hot and the butter melted nicely. Then we had olive tapenade appetizer which came with grilled toasty bread. I had the garlic mizithra with gluten free pasta. It was very tasty - gluten free pasta is more on the chewy side and I like it! Our lunch meal included soup or salad and dessert which was Spumoni ice cream. Lunch meals for three cost $49 and some cents. It's a great sit down with service lunch joint that offers tasty quick meals.
(3)
Chester L.

I am a BIG spaghetti and lasagna fan. Not a fan of their sauce, however. Meatballs were dry and cold, lasagna was hard and cold, too - spaghetti tastes old! Waiter kept forgetting our orders, not so great experience. Looks like a great area for large crowds though. Found hair in the ice cream - looked like a brunette's hair.
(1)
Shelley E.

Strolled in on a Thursday night around 7:45 with just my little boy and the place was not crowded. After I was sat however, it took nearly 20 minutes for my server to greet me. There was a table right next to me that was sat around 8:00 pm. They had received their drinks and appetizers before I even met my server. When he did show up he barely apologized and was rude as if MY irritation was unwarranted. Since it was a school night I just wanted to order and get out. When the food came my order was wrong, he NEVER checked on us even once throughout the dinner, and when we were done and ready to go I had to walk over to the hostess podium to have them find my server. Horrible experience, not wort the price. I will probably boycott them for as long as necessary.
(1)
Cindy B.

Gave this place a second chance... and i still don't understand why this place is always SO busy. It sucked. If you're going to spend $10-15 on entree's there are lots of other places that are way more delicious. Never again.
(1)
Joy N.

This is a great place to come if you want to eat homestyle cooking. You can't expect it to be like an Assagio's or a fancy Italian Restaurant. But this is where I grew up eating spaghetti and would come here all the time for my birthday as a kid. Here's what I order-- and it NEVER changes :) - Side of Small Brocolli (sooooo yummy, as long as they don't overcook it. It's smothered with their Mitzhira Cheese and Brown Butter!) - Garlic Bread (if we're super hungry we order this and it's so yummy and cheesy!) - Pot Pourri - Spaghetti w/ 4 sauces: Mitzhra Cheese, Clam Sauce, Meat Sauce and Mushroom Sauce. However, I don't care for the Mushroom sauce that much so I get no Mushroom, extra Clam. Prices aren't too bad.... Usually about $10-$15 per person. Each of the pasta dishes comes with choice of soup/salad, bread, and ice cream. Great deal!! They don't take reservations which is a bummer on the weekends since it's pretty busy there... But they have a bar upstairs so we usually just drink a glass of wine while waiting. Overall, it's a great place to come as a family or just when you need some homestyle food :) This place will always be a favorite!
(4)
Amy Y.

Those days when you just crave Italian food. It's been years since I came back here. It haven't change much. Love their bread and soup! We got real full from eating those. So had to take food home. Service was great. There was no wait and such when we went there during the weekday.
(4)
Shannon M.

Tried a few different dishes.... The waited even let me taste the sauces before we ordered I was still very disappointed with the taste. The Italian sausage was so bad it taste like cardboard and even my daughter can make better meatballs. The so called house special garlic bread wasn't toasted and Marsala and Alfredo sauces were really bland! Won't be returning even though the scenery was pretty cool! I don't even think I want to give them 1 star
(1)
Franklin A.

I cannot understand why people go to a place and then do nothing but complain about it on Yelp! Okay, I'm guilty of that but I don't go in with crazy expectations that a place is not going to live up to. For instance, why would someone go to the Old Spaghetti Factory (clearly a chain and family oriented eating establishment) and complain that it was loud and the food non-authentic. I don't want to get on a rant here...but families are loud. Why do you think so many teens are walking around with earbuds these days? I wish I had those when I was a kid, then I wouldn't have to listen to my Uncle Al complain about how the government was monitoring him through plate in his head that he got in Korea. I used to go to Thanksgiving dinner with ear plugs so I didn't have to listen to my family arguing all the time. Of course I also had to start wearing body armor after my grandfather through a book at people because they didn't know how to read it right. Incidentally that was the first and last "book club" idea of our family meals. At least the only noise you really have to worry about is people singing happy birthday. And if you're going to complain about people celebrating birthdays then you're probably too much of an old fart to be going out to dinner and being amongst other people. As for being authentic...They are not going to make the meatballs in cream sauce the way they made it in that little Italian town that no one has ever heard of in the foothills of the Italian alps. You know, the one you visited 25 years ago when you were backpacking your way through Europe, trying to discover yourself, not showering for days at a time, and your smoothest move "accidentally" hitting someone with a hacky-sack then mumbling John Donne poetry over a bottle of Boone's Farm wine. The trip that makes you live in fear that someone is going to show up at your door that looks a little too much like you to be a coincidence, drop their bags and yell "Papa I found you!" What are you going to get here? You're going to get pretty good food that you can enjoy with friends in a nice friendly atmosphere that makes you want to come back. The servers are friendly. The food is served hot and fast. And while I wouldn't recommend getting the lasagna, I would recommend just about anything else on the menu. Of course that's just my opinion...
(4)
Christine K.

Yuck. is all I can say. I brought children here who didnt like the food. That's bad.
(1)
Iyren S.

Soo, I'm here at Old Spaghetti Factory, and so far it's going pretty good, i got my water with lemon, unlike Denny's with that stupid waitress Jennifer, she be slacking real hard, but as it was our turn to make our plates, the trays was empty? At first, i thought they were gonna bring out another batch asap, but no. They did not. And now I am here as of rn, still waiting FOR MY DAMN SPAGHETTI AND FETTUCCINE ALFREDO AND LASAGNA. CMON GUYS, wth are you doing in the kitchen?! Is that rat from DreamWorks on break or something, unreal i tell ya.
(3)
Tricia M.

class, today we're going to dissect the Old Spaghetti Factory. it's "old" - yes, even in my youth i remember eating here because of the whimsical (TGI Fridays-like; hmm unless you're seasoned like me you prolly won't know that restaurant either) atmosphere and cheap prices. i hadn't recalled the food being great (except for the wonderful cheesy garlic bread which i could eat as an entree), so i was pleasantly surprised on my two recent visits. it's "spaghetti" - typical americanized italian food that is decent quality, varied and overall good value. complete meals come with bread (altho i highly recommend the addictive cheesy garlic bread), soup or salad, and dessert. i've had the spinach and cheese ravioli (looks like bland airplane food but is actually tasty) and mizithra cheese and browned butter pasta (too rich and garlicky for my taste, but a nice treat if you don't care about calories and fresh breath). we've come here mainly for the kids meal tho, as my daughter loves the applesauce, grilled cheese with chips or mac and cheese, and vanilla ice cream dessert (this too sounds ordinary but it's so creamy i swear it must be haagen dazs). there's other salad / entree / dessert options, and all include a drink, crayons and paper placemat to keep kids occupied - an exceptional bargain if you ask me! someday hope we can sit in the trolley too (usually reserved for larger parties). lastly the "factory" element suggests not to expect a high-class restaurant or five star service. the atmosphere is casual and family-friendly, the servers are young and gotta start somewhere, but competent and nice enough. so i hope you learned some things today: "old" can be considered classic, and if you wanna be the teacher's pet, bring me some cheesy garlic bread ;) class dismissed!
(4)
Joanne A.

Old Spaghetti Factory is my go to spot for a complete meal at a decent price. All entrees come with bread, soup or salad, choice of coffee/hot tea/iced tea, and spumoni ice cream. I often get either the manager's favorite (clam sauce and mizithra), garlic mizithra, or breast of chicken fettuccine. The service is usually good and they are very accommodating to large groups.
(4)
T. L.

I really love this place, talk about affordable prices and 5 star service. My wife, kids and I came in for dinner and we ended up having Megan as our server.the food was as consistent, and the service on par with ruth's chris steak house., our server had an almost psychic ability to anticipate our needs before we are aware of them., the food came in a very prompt manner, both timely and well prepared. The items were described in detail as they were put on our table and we were checked on frequently but not to the point of bothersome. Each time she checked on us there was a smile and a real positive energy about her. As my wife put it, the food Almost tasted better because megan was such a great server. I sure hope this restaurant knows the gem they have.
(5)
Daniel B.

Old spaghetti factory has an interesting vibe to it. They really play up the "old" part with heavy chandeliers, tall-backed cushioned chairs, and (I kid you not) a train in the middle of the restaurant. The menu is simple and straight-forward (no need to bring your Italian-English dictionary) but extensive enough to satisfy anyone who likes pasta. It's a good spot for indecisive folks like myself because you can choose more than one sauce. I got the spaghetti with marinara and Alfredo, both of which were great by themselves, but even better mixed together. The dishes automatically came with a soup or salad, bread, and ice cream for dessert. I recommend the creamy pesto dressing if you opt for a salad, although they are a bit heavy-handed on the dressing. Overall, The Old Spaghetti Factory is a good place to go if you feel like carbo-loading on a budget. It's not as fancy as the typical Italian restaurant but it offers plenty of creature comforts at a fair price.
(4)
John R.

Post workout meal :---)
(3)
Scott W.

I've been to several Spaghetti Factory restaurants on the West Coast, and the only similarity with them is the decor. Slow service, cold food, smaller menu, poorly cooked food. Bread arrived shortly after our cold food arrived. The antiques and ice cream are good. I have never been to a SF that was not packed 7 days a week. Tonight (a Wednesday) there were plenty of free tables.
(1)
Jasmine N.

What I love best about this place is that you can get a complete meal for $10. sourdough bread served garlic butter always comes out hot. If you like regular butter you can request it from your server. The meal comes with salad (with your choice of dressing) Entree dessert (vanilla or spumoni) and drink either hot tea, iced tea or coffee For the entree I recommend the managers favorite you get to choose 2 for their four popular flavors (mizithra cheese, mushroom, meat, or clam sauce (I think)). Mushroom and mizithra is the best and you mix it. The mizithra can be heavy and rich but some how mixed with the mushroom sauce it's just right. If you go during the right time you can get a coupon for $1 garlic cheese bread to use on your next visit. Just be careful that you go within time listed on the coupon. must try: mixing your two favorite sauces, yum! The portions are pretty big so you can take out the extra.
(4)
Carol L.

I agree with many of the previous reviews. The Mizithra cheese with browned butter spaghetti is the best!!I If you can't decide the managers special you have 2 choices of spaghetti! Comfort food in an old rustic old school environment but hey I come here for the fuud!!
(4)
Ane C.

Decent meal, decent price. Went at 6pm on a weeknight and there was no wait. The bread is super yummy and free. The rest of the meal just OK and they charge $2.95 for soda - I hate that! The server was polite but clearly overwhelmed so service kind of sucked.
(3)
Victoria M.

I made a reservation last night at The Old Spaghetti Factory. I've been there before with my family and had a wonderful server and experience. However, after last night I don't think I'll be going back anytime soon. Our waiter was an asian guy named Bryson. He got to our table and at first seemed very nice. We had all eaten before going there and just planned on getting deserts. We weren't ready when he asked us what we wanted to order, he seemed very antsy and so he rushed away and said he'd come back later. It took forever for him to come back to take our order and he seemed annoyed that we took so long just to order desserts. My boyfriend had a mud pie and so did my friend Kris, her boyfriend had a chicken Caesar salad, I believe. All I had was tea and an Italian soda, because I knew if I ordered the soda I would get a free glass. Anywho...the salad my friend had ordered came with a loaf of bread that none of us ate. Bryson took so long to come back that we had to ask another server to get us a box for the bread and my free glass because Bryson had forgotten about it. While we were still waiting for him, we could see he was by the kitchen talking story with all the other 7-9 workers who were all just standing there doing nothing! Once he finally came back we paid and got the heck out of there. After I had gotten to our truck, I realized the glass I had been given was cracked at the rim. Overall, horrible service and I was quite dissapointed.
(2)
Niki T.

Garlic cheese bread was great. Lasagna wasn't the greatest.... Please don't throw my lemons in my drink, they go on the rim :/ Service was slow. Another deuce next to us sat before us and as we sat I could see the frustration. I told my boyfriend well be waiting a while... We sure did. When the waiter came he approached us first... I told him the table next to us was there first , he then said," I'll get to them after" whoa! You should have seen the other couples faces. The Ceasar salad was good, could use more dressing and the meal we ordered was ok. I have been here before so I know it comes with dessert. We weren't offered aNy. I had to ask the waiter as he brought the check if our meal came with dessert, it was then he offered. I saw a sign outside that read they're hiring servers, I now know why. Maybe well be back when they have more staff, or better staff?!?
(2)
Derek W.

the waiter was amazing. He as on it. our food came out fast
(5)
Alex S.

Great place to come for some pasta and a lot of good food. We also usually come for parties with friends and they have room and huge tables to accomodate for that. 2 things really that I like about this place. The bread with garlic butter and the spumoni. Everything else is ok haha. The bread is sourdough and they bring it out to you all nice and toasty with that garlic butter. And the spumoni which doesn't sound that fantastic by itself but it has that perfect combination of flavors. What's also good about this place is that their meals are combinations which include a drink (not a soft drink though), a salad or soup, and dessert. And the price is great (been going up though like everything).
(4)
Emily S.

Spaghetti factory is the best, best services n the best foods it is my favorite places!
(5)
Madi N.

This place was very yummy. We went with a group of about 12 and despite the fact that we were a loud family group they are very accommodating. The Servers were nice and fast with everything and took everyone's orders efficiently. I like how every meal comes with a salad and ice-cream which definitely added to everything. I got an italian soda which was DELISH and came with a plastic glass to take home which made for a super cute souvenir. The food was yummy, i got mariner and meat sauce on my spaghetti. Clearly if you're not a fan of pasta this isn't your place because here it's either pasta or pasta. There was a moment when they delivered the food where it was confusing to figure out who's was whose but what more can you expect from a family style, somewhat casual place. The ice-cream that we got at the end was so good! As well as there was a balloon animal artist coming around to make things for the children. It was a show! We took home a bunch of left overs and are very happy with the service as well as food!
(4)
Jin K.

This place is really bang for your buck! Free salad or soup, free iced tea, coffee or milk, unlimited bread and free Spumoni for dessert. Love the meat lovers combo with a ice cold long board. Service here for me has always been good.
(4)
Albert K.

It's OK, nothing special. It's located inside a strip mall within Honolulu and reachable by bus or by foot, especially if you're in Waikiki, so get their if you like. I like their soda and desserts too.
(3)
Jennifer W.

Ok, I have lots of memories of this place. I know, it's the old famous spaghetti factory. Yes, this place is getting old. This place is very packed with families. With my family, I learned to LIKE to eat salad. I tried all the salad dressings. Yes, my sisters and I have been conditioned since we were little to eat salad and finish everything on our plate...because of the starving kids in Ethiopia. So, supposedly we also have learned to cut the complimentary sourdough bread with our cloth napkin and knife without our germy hands on the bread. :) Lol. Order whatever types of spaghetti and pasta, you want. We always went for the standard: manager's favorite: 2 different choices of sauces. We always had the compleat meal: salad, entree, drink, and ice cream. About the ice cream, they don't have the fruit pieces in it anymore. Maybe the staff got too irritated of kids, like me at that time, spitting it out on the paper placemat and cleaning it up. The waiter told us they haven't had the fruit in it for about 10 years. Yes, that's how long I didn't have the ice cream. They also offer vanilla ice cream too!
(3)
Rupert L.

Great place to go to with the family or group of friends. If you're gonna come here expecting it to be like those fancy hyped up places that kids go to, to take photos of their food and post it on instagram then you will be disappointed. Unless you really love this place then go and post on.
(4)
Lei N.

A friend and I wanted to try a different place than our usual sushi dinner so we searched on Yelp and ended up picking a restaurant that served Italian dishes. A day or two before I tried to make a reservation for two but apparently it's only for parties bigger than six that you can make a reservation and only the day of, at least an hour before the expected time you plan to be at the restaurant can you make a reservation for a smaller party. Checking in at the restaurant, I usually miss it since the doors are always closed therefore I think that they aren't open. Walked in, got a bit confused but we got seated quite quickly. I expected them to seat us at a table for two but they gave us a table for four. After looking over the menu, we got the Sicilian Garlic Cheese Bread and spaghetti with Marinara Sauce. The thing we didn't know that it was actually a three course meal! The whole time I couldn't believe it and thought our waiter was lying to us so they'd get more business or whatever, man was I wrong! He started us off with either a soup or salad. I wasn't a fan of salad in the first place so I asked for soup, but even when that came out I didn't care for it so I had my friend have it. Along with that, our cheesy bread arrived; it was still fresh and oh so good! I figured we'd get full before we got our main dishes. Our main course of spaghetti arrived and that too was delicious. A lot of marinara sauce for the evening though, my tummy... no can handle! I couldn't finish off my spaghetti so we had boxes for the rest of the cheesy bread and spaghetti. Then the waiter tells us we had dessert! I'm just staring at the guy like he's crazy! We got the signature spumoni ice cream for dessert. Along with that we finally asked for our iced teas and had coffee. Even at the end of our meal I am still surprised at how much food they gave for such a low price. My friend didn't want me to pay the bill but he told me it was around $30. I still think he's lying about that too! After this first experience at spaghetti factory I now know what to do. For sure share with someone or make sure I had light meals before I go here. But it is a nice place to go on a casual or romantic date. Side note, by the time we paid the bill the restaurant got noisy and packed. Of course they have good business. This spot, I do plan on returning! Complete meal, I will finish you!
(4)
Kacie N.

Today I went to Spaghetti Factory wanting to eat their MAC AND CHEESE that I loved as a kid. I was so excited for my first bite but when it reached my mouth, I noticed a big change in the taste. It now tastes like it's gonna give my stomach a hard time. It was horrible. They changed their recipe and it doesn't taste how it used to be. My spumoni ice cream came and it had an icey layer. It seems like they brought me a ball of ice cream that someone didn't want. It took the waiter so long to give us the bill and ice cream. This has been one of the worst experiences I've ever had at Spaghetti Factory. The last time I went, I got the THREE CHEESE RAVIOLI and found a hair in it. It grossed me out so much I got a migraine. Spaghetti Factory isn't what it used to be.
(1)
Stephen F.

The food and service were good when we went. The biggest complaint I had with this place is the funky smell. The only way to describe it would be "old age and mildew". It seemed clean enough, but it doesn't feel it due to the smell and general aged feeling of the place.
(3)
Pomai S.

Visited OSF in Ward Warehouse yesterday after YEARS having not been there. Decades more like. Come to find out OSF is a great family restaurant, as the prices are well within budget to feed a large amount of people without walking out broke. Most entrees are within the $10 range, and include either coffee, tea, iced tea or milk, soup or salad, complimentary "endless" house-made baked hot bread and Spumoni Ice Cream Dessert. What a great value! On this visit, for my entree I chose the new "Signature" Garlic Mizithra, which is described as Spaghetti and Mizithra Cheese with Browned Butter Tossed with Garlic, Bacon and Topped with Sauteed Mushrooms. This was $12.50. Excellent choice! Very pronounced garlic butter flavor thanks to the butter being browned, while the Mizithra cheese has a nice pungent twang to it. While you KNOW it's gonna' be kicked up "notches unknown to mankind" when there's bacon and mushrooms in it! The spaghetti pasta noodles were also cooked perfectly al dente, being more on the under than overcooked state, which is exactly how I like it. Great job in the kitchen, guys! All in all, winnah, winnah Old Spaghetti Factory dinnah! Err, lunch that is. The Signature Garlic Mizithra Spaghetti is highly recommended. 5 SPAM Musubi! Err, 5 Stars! The creamy pesto dressing on the tossed green salad was excellent as well, with a very distinctive basil-based pesto flavor to it. I'd buy a bottle of that dressing if they sold it. The Strawberry, Chocolate and Pistachio flavored Spumoni Ice Cream was the perfect ending to the meal. Delicious. So delicious, a guest on my table went and bought a whole gallon of the stuff (which they DO sell) for $10. I love the old victorian train station decor, which reminds a lot of Main Street Station Hotel in Las Vegas. The "Americanized" Italian dishes taste great, service was excellent, great ambiance,and all at a price that will have you walking out that much more satisfied without regret. Unlike many other reviews here, at least on our visit, I'd highly recommend The Old Spaghetti Factory. As always, see the photo section to see the dishes I mentioned (plus a lot more) in this review.
(4)
Heather M.

Went last night. I was surprised to see it was practically empty for a Saturday night. Ordered the manager's favorite, the lasagna and the Sicilian garlic bread. I enjoyed how the meal came included with appetizers and dessert! Also enjoyed how the total check came to only $40!! My boyfriend even got a Guinness. We are used to much pricier meals so I was pleasantly surprised :) Service was okay. Our waiter kept slipping on the small stuff. I ordered dressing on the side...never happened. My boyfriend ordered a side of mizithra cheese, never came. We aren't the type to ask again, and our server didn't remember later so... I would figure the service be better since it was so slow.
(3)
Daniel B.

My 3yr old loves this place. According to his words "dad I love the butter and mizithra noodles". OK he can't say mizithra but he loves those noodles with cheese. Our only disappointment with the OSF is that every time we go my son wants to dine in Wally the Trolley, but someone always has a party in there. We promised him one day we will eat in there. BTW, it's not a caboose it's Wally the Trolley :) The past 30 years I always called it the caboose, what a babooze!
(4)
Marisa A.

The reason why i'm giving this place 4 stars instead of 5 is because their food has gone down a little as far as quality is. I went there for lunch with my sister and daughter. I ordered the penne pasta with red and white sauce and chicken. It was okay. The penne pasta was too big and over cooked. I like coming here because they have complete meals for a reasonable price. They bring out unlimited sourdough freshly baked bread. You get salad or soup with your meal. Within the last couple of years they have raised their prices, but not so much that it's worth going to an authentic italian restaurant. This place is a family oriented restaurant that is meant for families sitting down together to have a meal and a great time. No one comes here for the authenticity of their italian food. The service is okay because there are alot of young people working here. So if you want great service, this is not the place for you. They have good service, don't get me wrong, but these servers are just starting out as servers.
(4)
Anna D.

How can I say no to the pesto dressing salad? the answer, I can't. Sometimes I beg the hubby or my friends to come here just so I can have that dressing all over my greens. It doesn't hurt that I like the lasagna too. It's always delightfully baked with generous sizes and portions of meat and cheese. If you're into mizithra, they also have a good broccoli or pasta dishes with mizithra!
(4)
Angelo A.

I like this place..... ambiance is nice, good to get there early or have a reservation. All of their meals include a salad, ice tea and a scoop of ice cream for dessert. The portions are perfect. They have sourdough bread that I wish I could bake at home. Fantastic. We took my mother there for her birthday (her request). She loved it and I got out of there for less than $140 for 8 people.
(4)
Loren O.

Yeah, I guess I'm a fan... It's been years since I've last been here, but I definitely enjoyed myself this time :] We went kind of late on a Saturday night (8ish) and it was PACKED. We must've just gotten there after the rush of people, so we only had to wait about 10 minutes or so. Ambiance- pretty fun since they really made it look "old". Their waiting area has these huuuge seats/couches with velvet cushioning, and their check in booth looked like a ticket booth. As a kid I remember loving this place because they had a train in one of the rooms! We didn't see it this time, but last time I remember having our table on the train. So much fun :] Staff- friendly :] We must've heard them sing Happy Birthday to at least 3 different tables, each time with loud announcers and cheers from about 5 other wait staff. Our server, Blake, was great! It was crazy busy, but he still served us with a smile and was just all around a friendly guy. Food- We got one appetizer to start, the Sicillian Garlic Cheese Bread. OMG. YUM. I wish we ordered two (^____^) I got the fettuccini alfredo with chicken and mushrooms (if you read my other reviews, yes, typical Loren). Can't go wrong with fettuccini alfredo! My bf and our friend got the "managers favorite" where you can choose 2 types of pasta. They both tried the Mizithra Cheese & Browned Butter sause, and both thought it was very rich... and they're cheese lovers too. They thought it tasted better when they mixed it with their other sauce, since it dulled the flavor a bit. We didn't know, but our dinners came with an ice cream dessert :] Choice between Vanilla and Spumoni. Of course I got the spumoni... even though I had no idea what it was :p But I googled it when our server left :] Its a 3 flavored ice cream (like neopolitan) normally cherry, pistachio, and chocolate/vanilla.
(4)
Food C.

Decided I needed to have dinner here once more since I don't have a OSF directly where I live, and have to say this restaurant over all for the 3 visits I had is probably middle of the road 3 star. This visit I had dinner on 3/20/14. I got seated immediately again, although the hostess initially tried to seat me upstairs in the bar area since I was dining alone, and got a little bothered when I insisted to be seated downstairs. The server was very nice, and apologized for my short wait before she took my order since she was busy with her other tables. The drink, salad, bread and pasta all came out immediately. I had the managers special with half mizithra cheese and half white clam sauce which was all great.
(3)
Reimi D.

If you want a simple, non-fussy pasta dish then come here. I know there are other pasta joints all over the place and this isn't the best, but it's simple food in a relaxed environment. I usually get the spaghetti and meatballs but I think I've tried most of the dishes as least once. Most entrees come with either a soup or salad (i usually get the salad) and a desert. They serve complimentary bread and butter. I really do enjoy coming here. The prices are reasonable, though it seems like it did go up recently.
(4)
Emy R.

Hadn't been here in a couple of years. Despite reading the reviews and informing friends the reviews weren't very good. I was overruled. Disappointment. We arrived at opening (530pm) and was seated quickly. The place wasn't busy and service was mediocre at it's best. The bus boy actually I should say bus man was grumpy and grunted responses when we asked for something. Best I could tell he was telling us to wait for the server. I ordered the baked chicken with spaghetti (chef's recommendation). The spaghetti was toppled with mizithra cheese and marinara sauce. The chicken had a strong lemony taste and the accompanying spaghetti was overcooked and mushy. Tasted like it was previously frozen. The spaghetti portion is about the size of a small fist. I also had the minestrone soup (salad or soup comes with your meal) that had way too many kidney and gazebo beans. The worst part is that the beans weren't cooked and the soup was lukewarm. My friend had the lasagna which she said was pretty good. The portion was pretty generous too. My other friend had spaghetti with meatballs. Her only complaint was the spaghetti was overcooked and mushy. She liked the meatballs which were pretty big. Her portion was also generous. Oh and they also give you a loaf of french bread that was pretty good. Our main dish came out relatively quickly, in fact we were still eating our salads and me the soup when it arrived. During our meal the waiter didn't checked on us despite it not being busy. We had to track him down to bring us takeout boxes and the check. Once we got the check he didn't come back to get it. We asked Mr. Grumpy who was rude and grunted at us to wait for the waiter. We were there from start to finish less than an hour. Put simply, the food is so-so, service is so-so BUT the decor of the restaurant is very nice and so is the ambience. I'd recommend Spaghetti Factory as long as you don't go there with high expectations. Spaghetti Factory has been a part of Hawaii for a long time and I'd go there just so I could say "been there, done that".
(3)
Krysten I.

I used to love OSF when I was little. I also used to eat almost anything when I was little....you get what I'm saying, right? Even though I remember going to OSF more than a few times for birthday parties and whatnot, I remember walking by OSF to go to Kincaid's a lot more. The spaghetti is really nothing to rave about. I recently went with a large group of people from work. I ordered the manager's favorite or whatever it is called because I wanted to try more than one sauce. I got the cheese sauce and the clam sauce. It came out kind of warm, but not hot and wasn't very appetizing, I ended up taking most of it home (in a little brown chinese take-out box....). All the meals come with a drink, choice of soup or salad and spumoni ice cream for dessert. Pretty darn good deal for 10-12 bucks. The restaurant itself is set up to accomodate large groups, so I will give them that. But our server came back to check on us maybe once through the entire 2 hours we were there. He was nowhere to be found when we were ready for dessert and then again when we were ready to leave. Even though OSF is cheap, I would rather have my spaghetti elsewhere.
(2)
Mei B.

This is the classiest Spaghetti Factory I've been to, even when compared to the one in Banff. I had the spaghetti with mushroom sauce and they used real, sautÃ©ed mushrooms instead of the canned ones usually used. The service was fairly slow and unresponsive, but they do have a full bar and the meals were all around $10. I would totally go back and really enjoyed my meal.
(5)
Trice U.

This is a place that we just go to kill time. The food itself is relatively "ok" but the customer service needs a bit of improvement. Not sure if there was new staff but a series of things just happened to go wrong with this visit. First of all, we waited over 20 minutes for our table- not particularly bad however, they lost our name and was seating people who came in after us. I honestly didn't think writing our name down would have been a problem since we were the one there who walked in and was "supposedly" next. If it wasn't for my friend who questioned why we were still waiting, we would probably have been waiting longer- didn't think much of it when you are talking during your wait. Then they got my daughters order wrong. Had to change that and realized our food must have been sitting for some time because it was cold. It was whatever, we ate it anyway. When we got our bill, it was wrong, okay that needed to be corrected. And FINALLY, when my friends change came, they shorted her $5 in change! Like really? Where was the cameras cause I seriously thought someone was punking us!
(2)
Susan W.

I like coming back to this place. Good bread and soup. The pasta has really good sauce and I always end up finishing. Which is saying something since I usually don't finish pasta unless I'm really hungry or it's really good. But I never have to take food home from old spaghetti factory, at least not yet anyway. It's really good for small and large groups of friends :)
(5)
Vince L.

Typical Spaghetti Factory. good food, reasonable prices. Service can be really good or really bad. Took us awhile to get seated, but table service was quick. This place is huge and there were plenty of people here. I always get the exact same thing (pot Porri) and this time is was the same.
(4)
Dave K.

I really enjoy the setting of this place. The huge walls and high ceilings along with interesting chandeliers and many other odd pieces around the restaurant make it very different. Not to mention I really felt like our party had privacy yet was not ignored. I came with a party of 15 and they accommodated us fairly quickly (it was a slower week night) we had a single waitress who we later found was working her second night. All went well and the ice cream at the end topped off the meal nicely. To my knowledge you receive salad/soup, your entree, and a desert/coffee. This made my money feel well worth it. The food is average/above average Italian food and portions are enough to fill you and maybe half a '2go' box. We seemed to be a fairly loud bunch, but due to the high ceilings and amount of space clearly disturbed no one. Where we sat the tables seemed to have just enough space to provide good privacy yet retain the normal restaurant feel (we didnt feel deserted). In hindsight it seemed slightly less noisy than the average other restaurant i've been to out here. I like this place for the atmosphere and different feel it presents. I'll be back.
(4)
Bryanie R.

Prices are reasonable and the portions are acceptable. I really like the layout of this restaurant. It's got that old fashioned feel to it and it just feels nice and roomy. I came here a few times. My coworkers and I came here and we had nice service. With each meal we got, we also had a choice of ice cream. I thought that was awesome. Wouldn't mind coming back!
(5)
Karen D.

OK, OK, I finally admit it...I'm a longtime "closet" OSF diner. But even though I sometimes frequent a restaurant with silly decor and an old trolley inside, it doesn't mean I don't have my standards, because I don't eat just any old thing off the menu. After a lot of trial and error, I've narrowed down my choice to just one entree that I think is genuinely good--the baked chicken dinner. It's succulent and flavored with just the right amount of seasoning, not too much garlic. I've even turned it into a special order, because I get angel hair pasta with mizithra cheese in lieu of the spaghetti combo they normally serve with it. Let's not forget the fresh-from-the-oven sourdough loaf that comes with the meal, too--it's worth the carbo loading. The garden salad is just meh with large hunks of iceburg lettuce that need to be cut with a knife, but you gotta get your veggies somewhere, right? Now that we have the menu covered, let's talk about the colorful atmosphere. If you've never been to OSF, you're in for a real, uh, "treat." It's humorous, anyway, with clunky old mismatched furniture and phony "old-fashioned" decor. Since OSF is known for its value-priced meals, this place attracts families with children by the busload. This is a favorite hangout for keiki birthday parties, kids' sports team celebrations, etc., and it's really LOUD. We prefer to sit upstairs where the noise level isn't quite so extreme. We normally get pretty good service. Just keep in mind you can't come here to eat if you're in a hurry, especially on the weekend. The prices are what make OSF a big hit, with most meals priced under $18, which includes drink, soup or salad, bread, entree, and dessert. I leave here with leftovers most of the time. So now it's out in the open--I'm a fan of OSF. I've been coming here for years, and I'll likely keep coming for many more. OSF is located on the upper level of Ward Warehouse and has free parking in the attached garage. The closest parking area in the garage is "upper level three". Or do yourself a favor and park a few levels away to walk off the big meal you're likely to eat here. Yelp 365 Challenge #030/365
(3)
Just V.

Good food, fun atmosphere. Prices aren't too bad, as they include soup/salad and an ice cream dessert. It's loud, though, so not intimate, but access is good due to decent parking in the Ward Warehouse structure.
(3)
Kristina V.

When my boyfriend and I first moved to Oahu, a friend of ours recommended us to try out Spaghetti Factory because it was cheap. We decided to try the place out because I love pasta. We have been here twice within the past year, the first time the restaurant was super busy. Since we had reservations we were seated within five minutes of arriving. We were seated, but quickly forgotten we drank all of our water and was trying to flag a waiter down, but had no luck. The second time, I took my boyfriend out for boys day. I called a day in advance to avoid a long wait, the person who answered the phone had an attitude, she kept sighing whenever I told her the details of my reservation. I was surprised the next morning when I got a reminder text about my reservation, came to find out she put me down for 12 instead of 2. Food was okay, I am not a fan of the brown butter and just seems like regular spaghetti, nothing special. The complementary ice cream at the end of the meal makes up for the ok meal. Overall: Service needs some help, food is okay, but the price is okay
(3)
Tash M.

Its The Old Spaghetti Factory--it is dated, but everytime I come here, I am happy. Located on the 2nd floor in the Ward warehouse center next to Kincaids. Can't beat a lunch/dinner that comes with a soup or a salad (love the house creamy pesto!) entree, dessert and a drink for cheap! Good portions, too, and free warm bread and butter and/or balsamic vinegar/olive oil (upon request.) Maybe the good deal and large portion gets the better of me, but I've always left happy. They are now open for lunch on sundays. Pros: Large portions, cheap price, good tasting, they have vegetarian, gluten-free options and wheat pasta now, accommodates large groups (reservations for 6+), good for kids, lots of space, bar. Cons: Atmosphere is a little dated, waitstaff can swing one of 2 ways (really good or really bad) noise level is kind of high when busy (goes with wait time as well) bathrooms are small for such a large restaurant, sometimes the pasta is cooked a little past al dente.
(4)
Kristen F.

After a failed attempt to hit up D&B's on a Saturday night, our gang decided to head on over to The Old Spaghetti Factory. Before ditching our 2-2 1/2 hour wait at D&B's, I called to see if the restaurant could accommodate a group of 18. Sure enough, they could. Since it would be a half hour wait, we figured it'll be best to start walking over and do some quick window shopping. After a few minutes of arriving, we were seated and promptly serviced. I was very happy to see organization among the staff and their eagerness to service you in a genuine helpful and friendly manner! Dinner was awesome! I had the managers special with White Clam Sauce and the Mushroom Sauce. Both were delish! The kids loved their dishes too! I mean, no leftovers?! Wow! I'm glad that The Old Spaghetti Factory knew how to reach their stomachs! Dessert of was great too! I figured try something different so we all tried the Spumoni and needless to say, trying different things is a must. The kids and I loved it! The prices were very reasonable, service was excellent and the dishes tasted great. I love a good pasta! These guys are a go-to at Ward.
(5)
Jayson N.

So apparently i didn't get the yelp 365 memo to save the review of the harajuku party for the first review. yes, i usually am dealt the short stick. But have no fear, panda is here. ( If you don't get it, its the hat i wore to the partay) Anyways, Old spaghetti factory actually lives up to its name, OLD! This place has been around for as long as I can remember. But for as long as its existed, it has not changed since i first started dining here. The atmosphere is very dark, gloomy, dungeon like. I wouldn't call it candlelight dinner, more like dungeon light dinner. The place is full of dark wood and some tiffany chandeliers or at least look a like tiffany chandeliers. If you have to wait and sit on their seasoned couches i bet you'll have a hard time getting up since you'll SINK on down. But this old fashion decor still serves the same food that many americans love, SPAGHETTI. Well I guess it would be dumb if the place called itself spaghetti factory and did not serve spaghetti. I came here with family on a friday night and it took us about 20 minutes to get a table. It probably would have gone faster if the huge military party of 50 was not there. I ordered a trio of something or other, the name is escaping me but it came with 1/2 lasagna, chicken breast smothered in gravy and ravioli. I cannot say anything all that great about any particular part of my meal. The ravioli was okay but seemed borderline boyardee, the lasagna seemed a little hard but the flavor was there, and the chicken breast was bizarre but surprising like quite tasty. My salad was drenched in dressing so definitely order dressing on the side unless you prefer lettuce with your dressing. The best part of spaghetti factory is that sourdough bread. I could eat that all day everyday. TIP: keep asking for more, then take it home. :) The meal finished up with a cheap lipton bag tea and some spumoni ice cream. So overall this place is your ordinary american eatery. If you are looking to impress a girl for a date, stay away unless you're like a high school boy with a budget. Yelp 365 #01/365
(3)
Joy N.

This restaurant is my go to for inexpensive, decent, pasta. I always order the manager's special - two choices of sauce with soup/salad, a drink and of course their wonderful sourdough bread. MMMmmm. My mouth is watering while I am writing this. During lunch, you have the choice of a smaller portion of pasta. In one of my last visits, I tried their olive tapenade appetizer and it was soooooo delicious!!!!
(4)
Stacie H.

Haven't been here in years, it looks exactly the same as I remember. I have the "souvenir" cups to prove it :) I ordered the garlic mizithra, it was good, big serving of pasta, bacon, buttery mushroom, garlic and cheese. The pasta was pretty dry and could use a little more butter. Entrees come with salad or minestrone soup, iced tea, coffee or milk, and ice cream. A relatively inexpensive meal considering the amount of food! Service was good, everything came pretty quickly. The 3-stars is because the restaurant smelled extremely bad. It smelled like raw sewage all over the entire place, and that makes wanting to eat very unappetizing. The hostess asked us if we wanted to move, but the entire place seemed to reek of that smell. You would think with a stench that bad, management would go and pick up a few bottles of febreeze and try to eliminate at least some of the smell. All in all, minus the smell, it was good :)
(3)
Debbie R.

Hands down, the best choice for quick Italian fare. I'm discounting it by one star, simply because they have a hard time "staging" their food. Nothing any worse than just getting your salad, taking one bite and then the rest of your hot food shows up!! Stresses me out everytime!!!! . . "don't take my salad, I just started!" or "hope my hot food can stay hot while I gobble this salad down!" This pretty much happens every time we go there. But, the GOOD thing about that is you can get in and out of there fast. We had one hour before our movie started and we were in and out of there in 40 minutes flat. Certainly not fine dining, but hot, tasty and consistent and its the one place on the island you can get Browned Butter with Mizithra . . YUMMMMMMM
(4)
Robin W.

I appreciate the gluten-free options! The menu items were not upscale Italian restaurant style, but this place is geared toward families. They even have a Pac Man game to play (which this big kid enjoyed). Friendly staff, big place!
(3)
Quijana B.

OSF was the setting of one of my family's worst dining experiences. I've put the details into a box and hidden it away in my memory, but can tell you the following... The table next to us was seated, served, and left before we had finished our salads. Our server was soaked in sweat, which he wiped off on his arm repeatedly just before approaching our table. My husband caught him doing this more than once. I ordered an Italian soda with raspberry. A nearby table ordered one with strawberry. How do I know? Because as I raised my pink drink to my lips the server swooped in and took it from my hand, explaining that he had mixed them up. He then handed me a different glass, which had already been stirred. I decided to stick with my tasty tasty water. When we tried to pay, our waiter was nowhere to be found. By this I mean that when I gave up and walked over to the hostess stand to pay, the hostess was not able to track him down. She offered to comp the majority of my bill. I thanked her but paid, as there had been nothing wrong with the actual food. I did tell her that it would be the last of my money the restaurant would ever see.
(1)
Megan M.

What can I say about the S Factory? Used to come here as a kid and so it still has that old nostalgia. Went here last night and had the usual potpourri which is a perfect dish for those who look at the menu and can't decide what they want. It is a dish with their four different sauces. Meal also comes with salad, a soft drink, and ice cream (grab the spumoni!). Food is average. Service is fun (they will sing to your on your birthday).
(3)
Thomas O.

Good evening Yelp. I am Thomas O. It has recently come to my attention that I love "Spag Fac." You might ask me, "Thomas, why do you love "spag fac?" The freshly baked bread served with California garlic butter in a blue ramequin. Ordering a Manager's Favorite with toppings made of a slightly sweet meat sauce, aromatic mizithra cheese, or sauteed mushrooms with parsley sprigs. I discovered my admiration for the Manager's Favorite at a launch party for Jasmine Trias' newest album sponsored by Scion, Amazon Music and Golden Coin. I was seated next to Jordan Segundo and his "plus one."* I recently made an appearance at my birthday party reservation made by Riana, Nicole and David. We proceeded to order drinks such as berry sangrias with a fruit medley, a bottle of Robert Mondavi Cabernet Sauvignon, and iced water. Be careful not to soil your ascot by J. Crew, roll-up trousers by BDG, or Baracuta jacket by Club Monaco. Eat. Laugh. Eat. Sampling exotic Spumoni ice creams served in hand polished pewter dishes and soup spoons. Antiques. Creamy pesto. and hearty meals.
(4)
Chero-Lyn M.

I love the food. Everything so far that I've tried was good except for one. I forget what it's called but it's a hearty combo for meat lovers and comes with Italian Sausage and meat and noodles. It's pretty bland and gross. Service is always excellent and there's usually no wait. If there is a wait, it's 10 min max. Love this place always go here.
(4)
Chad Y.

Yelp 365 Challenge: #05/365 We might not yet have the Olive Garden in Hawaii, but we have the sort of next best thing: The Old Spaghetti Factory. If the mood for pasta should strike you, check out the Old Spaghetti Factory, they offer a comfortable ambiance, consistent food, and decent service. Is it the greatest place for pasta, no, but you certainly won't be disappointed. Located right at Ward Warehouse, it offers a central and convenient spot to meet up with friends or a group. The ambiance is certainly 1920's depression era with the wood paneling and the chandeliers. It's not the most amazingly designed, however it also isn't tacky or uncomfortable. The menu is wide ranging and hits on all of the major pasta/sauce choices and combination's that you would come to expect. Their flavor profiles are good and decent, but not exactly wow-ing. The pastas are generally well cooked and not overdone nor undercooked. The meats are good as well and are very consistent. Service is generally good with the wait staff being pretty attentive and carefully bringing food out in a well-timed orchestration. Bigger parties may run into a little less service, however it certainly is still very good in my book. So, you might be asking, why only three stars? Well, I just don't think there was anything truly outstanding that would keep me coming back over and over again. It is the consistent and stable restaurant that you would probably visit as a second after-thought when you are trying to figure out where to dine.
(3)
Eva L.

You know how you are SO hungry and figure that you can't lose with an old favorite? Well think twice about visiting the Old Spaghetti Factory in Honolulu. I should have turned around when I walked in the front door and it smelled like sewer, but maybe it was just something outside... I was SO hungry and the LiHing Daquiri sounded yummy (it was NOT) at that point I was starting to get a headache and was hoping some liquor would be just the thing. I ordered my favorite, the Mizithra Cheese when the waiter finally noticed us, and it didn't take terribly long to receive our dinners. Mine tasted really dry and I realized that someone had forgotten the browned butter. To his credit, our waiter got me some butter pretty quickly and I mixed it in, but I think it's one of those things where the butter has to go on first. It just tasted off. I left my meal uneaten, and no one even asked if there was anything wrong. If I had a guest with a full plate when I brought the check, you better believe I'd be asking questions. I left a full plate and 3/4 of my Daquiri. The salad was good. I would never go to this location again, there are too many other things in Honolulu to eat that would be better than the salad at the Old Spaghetti Factory. Haha.
(2)
Krissy M.

I am a fan - didn't realize that there was one in HI until our recent visit - we used to go all the time when I was a kid in Japan and have also visited the Seattle one a handful of times. Sure, it's nothing fancy, but I am a fan of spaghetti and sourdough bread, so OSF delivers - I also like the fact that drinks are included with meals (tea, coffee, milk) as well as a scoop of ice cream. The decor is unique, too - kind of fun just for that fact. Our server was a little ... off ... but we did have a big group so I don't fault them too much.
(4)
Betsy S.

Let me start by saying that I LOVED this restaurant when I was growing up. I remember the food being delicious, the atmosphere being old-timey and fun (they have a train car! I always wanted to sit in the train car!). So when we were looking for a place to grab pasta, I thought YES I will bring my OWN child and show him the wonder that is Spaghetti Factory. We got there around 7 on a Saturday, and yes, I know this is not ideal because of weekend wait times. So the first thing I did when we spoke with the hostess was to ask how long of a wait it would be for two and a baby? 20 minutes, she says. Ok, 20 minutes is not that bad with a cranky baby, so we put our names down. They take cell phone numbers now so that they can text you when your table is ready. AWESOME, I thought, no bulky pager with a limited range. I'll just walk around Ward and wait for my phone to buzz. 40 minutes later I'm like, maybe I missed a text? So my husband goes to check. "Oh, you're the next table," she says. So we hang out in the entry way to wait. And 4 parties of 3 get seated before us. WTF?!? 20 minutes later (it's been an hour now, and we were told 20 minutes) I go AGAIN to the hostess. And say, "I just want to make sure I didn't miss something, my name is" and she cuts me off with, "I KNOW, ugh, fine we'll take you NOW, UCHH". And I'm like, really?!? You're giving ME attitude? We have been waiting patiently for an HOUR with a baby that is bordering full on tantrum mode because it should have been a 20 minute wait. And then she's rude. NICE. At this point, however, the fastest way to get food in my son's belly is to sit at the dang table and hope our server isn't as terrible. Our server was fine. He was clearly overworked and rushing, but was very polite and, I think, could sense that we were already at our limit. He brought out water and a child's plate for my son without being asked to, which was nice. Because we are not total jerk-bags we tipped him 20%. I know some people like to take their displeasure with a restaurant experience out on the waiter, but it is not his fault the hostess was a B***, and he was clearly trying hard to make up for our bad experience thus far. That was really the worst part about the restaurant, the food was OK. But their food standards have certainly gone down in the last few years. Their plate sizes have stayed the same, but portions have shrunk, leaving a lot of white space in between the meager lettuce bits that are your starter salad. The pesto cream dressing is still really good, but their bread loaves are clearly made elsewhere and re heated. As is the pasta. The Mizithra cheese is their crown glory, it is featured on their menu in its own little box and is really the reason I loved going to Spaghetti Factory for so many years. I was hugely disappointed with it this last trip. It was extremely dry (it used to be slathered in garlic butter and half-melted mizithra cheese) and resembled my sad childhood attempts to copy the dish (old noodles with butter and parmesan powder in the microwave). The neapolitan ice cream is the standard dessert, and ours was freezer burned so there was a big hunk of ice on one end of the scoop. Not great. The total bill for us and a baby was around $30, which is really not bad for a restaurant experience. But next time I'm craving pasta I will definitely either pay slightly more for a better restaurant experience (Auntie Pasto's comes to mind...) or make my own at home. At least then I won't have to wait an hour...
(1)
Anya A.

I've been hearing about this place for some time and have always wanted to try it and I finally did! I was amazed by the design with its cozy lights and stained glass windows. I ordered the Manager's Favorite with half mizithra and half marinara sauce and it was DELICIOUS. If you're a cheese-lover then the mizithra will satisfy you. The Sicilian Garlic Bread was also tasty. When ordering a salad, be sure to ask for their home made pesto sauce. There's a man that walks around who puts together balloons for the kids to play with. The best I saw was a flower hat and a fish on a hook. Remember to tip him! My issue was the waiter. He gave out the wrong drink order, forgot to bring what I had asked for, and although I ordered dessert, he told me that I didn't even though it was included with the meal. Why would I turn down free dessert?! My sister ordered the garlic shrimp alfredo but the shrimp was undercooked. I give it three stars because this place serves food that I can just cook at home. The only perk was the mizithra and the calm atmosphere which is good for family parties or get-together. It'll probably be a while before I come back here.
(3)
Jonathan P.

From the moment I approached the Old Spaghetti Factory I was amazed! After entering through the large wooden doors I was transfixed with the decor. It was interesting..a somewhat olden day appeal. I really wanted to sit in the trolley looking area but I was seated on a regular table. It was my first time eating here and I tried their garlic mizithra just because it said new and it sounded good. The garlic mizithra was spaghetti with garlic, butter, bacon, and sauteed mushrooms. When the food came, It was different than I thought it would be. yelp.com/user_local_photâ€¦ As you can see my dish had a ton of mushrooms and I was just thinking "Whoa that's a whole lot of mushrooms!" And since I'm not that big of a mushroom fan I decided to eat what the worst part first. But THEN it hit me! there was probably an equal amount of bacon as the mushrooms but it was underneath the pasta...I really wish they would put everything on the top, or at least mix it up. The whole time I thought it was bacon-less but in the end the bacon was too overpowering and was very greasy. The only good thing was the spumoni yelp.com/user_local_photâ€¦ Too bad I couldn't order just more spumoni! Since it was my first time to the spaghetti factory, maybe I should have tried the favorites. At least now I know to mix up my spaghetti if I ever come back!
(3)
Ulanka B.

JUST DON'T DO IT!!!!!!!!!!!!!!!! Not worth your time nor money. 1. Ambiance and decor excellent 2. Drinks, yummy 3. Food, eh. The angel hair pasta was good, however the salad tasted like the bag salads, with primarily iceberg lettuce, that you purchase at the grocery store with croutons thrown on top. 4. Why make reservation if you're not seated until 25 min later, which was the same wait time for people just walking in? 5. Our waiter Jack started off awesome, went downhill quickly 6. Why would you bring a beverage that is overflowing with nothing to keep the mess off of the table. 7. After asking for a box, not be but the people I was with, and the check we did not receive them until over 20 min later. I repeat "DON'T DO IT!!!!!!!!!!!"
(1)
Maria K.

It's 10:01am as I write this. Since I usually take about an HOUR writing a review thanks to meticulous edits, I'm going to try to churn this out in less than thirty. OSF makes me think of birthday dinners, graduation parties and post-church noshings. What doesn't come to mind is pasta, even if this place has the word spaghetti. The past couple times I've come here, the pasta and sauce ratio are sadly unequal and I end up with lots of noodles on my plate. The thing is, I have a ton of great memories of this place. Like when I first came to Hawaii and ate here with new friends. #aw Tip #1: If you're getting salad instead of soup, order dressing on the side because your greens will be looking up at you going, "SAVE ME, I"M DROWNING." Tip #2: Don't gorge yourself on the sourdough bread. It's delicious, yes. But don't. Otherwise, you won't have time to eat the... Tip #3: Spumoni. Steal someone else's spumoni if they have more chocolate. The prices are fab. You're paying for a whole meal with salad, entree, drink and meal for just a bit over $10. Pretty good. And it's good for great big groups for sure! Now, go make some memories of your own. (HAH. Thirteen minutes, BAM!)
(3)
Sheena C.

As embarrassed as I am to say this, I LOVE OSF. Local kids, how many of you grew up coming to this place with your parents? I sure did and still do when the parents/grandparents want to eat out and not get Japanese food. This place makes me feel so nostalgic. Yes, the decor is cheesy--about as cheesy as the mizithra, it has a run-down feel, and pretty much the entire staff are late-teens or early twenty-somethings. But I still love it! I mean, c'mon, about $10-14.99 for a drink, appetizer, entree', AND DESSERT? Plus bread? And kid's meals consisting of appetizer, drink, entree' (and a pretty big serving, too), AND DESSERT? What a steal! I loveeeee the spinach & cheese ravioli, mizithra pasta, minestrone soup, and spumoni here. And by the time I'm done with my soup and a few slices of bread, I'm almost stuffed and have 1/2-3/4 of my entree' to take home for lunch the next day. Love ittttt. Oh, one tip: don't do the salad, esp the upgraded cesar salad. It's just romaine lettuce, is ALWAYS soggy, and looks as if someone literally dumped it on the plate. If you insist on getting the salad, get the dressing on the side because it seems like they always drown my lettuce in it, too! :( I still love OSF, though, so I stick with the soup.
(4)
Cy K.

The ambiance here is very beautiful. It's kinda dark in there. Makes it feel like you're in a mansion, or even a haunted mansion. Kinda scary. The prices here are very decent. Portions are not much. Flavor is not the best (we practically dumped a whole bottle of Parmesan cheese on our pasta). But you should experience it for yourself :) The meals come with a soup or salad, and of course dessert. For dessert you have a choice of vanilla ice cream or spumoni. Spumoni is an Italian ice cream made of different colors and flavors. Pretty interesting. The customer service here is alright, not horrible. We walked in on a Friday night with no reservations and was seated within 5 minutes. Our server came to the table right away. He was attentive in the beginning then towards the end he kinda slacked off leaving us thirsty, and wondering where he went. Overall, this place is an okay Italian restaurant with cheap prices. If you want better tasting food Bucca Di Beppo is right around the corner.
(3)
Tiffany-Nicole G.

First of all, the atmosphere is unique and really beautiful. It makes the restaurant seem expensive, but don't let that fool ya! The food is great with an awesome price to boot. Less than $13 for salad, pasta and dessert?! That's a steal, especially with the proportions they serve! Oh and did I mention... ONO food for $13? Recommendations: - Mizithra Cheese & Browned Butter Sounds weird and when they serve it, it even looks weird. But don't judge a book by its cover. It's a great tasting pasta. (: They also have awesome Italian Cream Soda... ANDDD you get to keep the glass. Tip: If you get the "Hearty Meal Size" for a pasta entree... it could serve up to two people. And it's only $2.79 extra. (: The staff was nice and friendly. I've been here a couple of times already, they're awesome with large size groups with reservation. No hassle. Overall, a great experience either way! (:
(5)
Angela C.

I have LOVED this place ever since I was a kid. They do great celebrations, and let you bring your own cake, too. I recently attended a huge baby shower during lunch. Great atmosphere, kid friendly, affordable!
(5)
Steven K.

Went in there on a whim. and was very happy i did. i had one of the dinner specials and it was only $13.00 and was delicious, and filled me up. The service was wonderful and there is a lot of free parking.
(4)
Lyn R.

Before there was Bravo's or Bucca, there was the Old Spaghetti Factory which has always been a great place for Italian food (I especially enjoy the pastas). We went there on a weekday for dinner (somewhat a little late) so the place wasn't crowded, which is typically the norm. We ordered the Garlic Mizithra and the Spaghetti and Mizithra Cheese & Browned Butter - the complete meal (comes with entree, dinner salad or soup, drink and dessert)and a side order of meatballs. Bread was provided as we were waiting for our entrees. Got to say I love the bread and butter (reg and garlic) and could easily get filled by just eating that alone. We got our green salad to start and entrees quickly arrived and we both had a generous portion. The Garlic Mizithra had garlic, bacon and mushrooms and absolutely looked and smelled divine. My original Mizithra Cheese & Browned Butter was perfect - noodles firm but not chewy or soggy, along with the meatballs. For some reason I think the meatballs used to be a little bigger but I guess with time, they'ved just gotten smaller. Finally, got our dessert of spumoni which capped off the meal. Our server was friendly and attentive and made sure our drinks were refilled and to check up on us. Overall an outstanding evening. Nice, casual, good food and reasonably priced. I've also been here during prime dinner time and there can be a wait but what place doesn't have any and it can be somewhat loud, then again it's great for families and groups and there is tons of free parking.
(4)
Scott P.

Great place for a cheap meal and good location! "All of our entrÃ©es come with hot fresh baked bread, soup or a crisp green salad with a choice of dressing, coffee, hot tea, iced tea or milk, and our signature spumoni ice cream for dessert."
(4)
JME C.

It's been so long since I last came here. Maybe more than 10 years! The place still looks the same, a little brighter, not as dark though. They still have the trolley in the middle of the dining room where you can sit in and have your dinner in there. Kinda neat. Never sat there though. The prices are higher than I remember, but that was 10 years ago, so granted... inflation takes place, but it's still very reasonable. For about $15 or less, you can get a complete meal with soup or salad, entree, drink and dessert. Where else can you get that kind of value? So we chose the salad. They drown the salad in dressing, and I think I'd prefer the dressing on the side next time. The creamy pesto wasn't what I thought, but nonetheless, still very good. It was almost like a ranch dressing - where's the pesto? Didn't see any. We also got the Spinach Artichoke Dip. A little different from the ones I'm familiar with in that this one has seafood in it. There are baby shrimp and baby scallops in it. Taste is just the same as everywhere else, don't know how you can mess up artichoke dip. For our entrees, I got the Potpourri, which is what I've always gotten. Still the same as I remember. Love the mizithra cheese. My BF got the Half and Half with Spinach Tortellini and Spaghetti w/ Meat Sauce. Equally as good. Then, the dessert. A scoop of spumoni or vanilla ice cream. Good thing it's just a scoop, b/c by the time dessert comes around, you'll be so full! I tell ya, the value of this place is right on the money. The service is very quick. You're not waiting that long for your food to come (of course we went on a weeknight, so it wasn't that crowded). Not bad. I'm sure I'll be back someday....
(4)
Janet K.

We came here for lunch with all my friends and their kiddies. They were able to accommodate our large group immediately so that was a plus. They have a new dish on their menu called the Garlic Mizithra. It's like the original Mizithra and browned butter pasta but they kicked it up a notch adding garlic, mushrooms, and bacon. The dish is a reasonable $12.75 but I decided to add chicken because I thought it would be a nice addition so that was $3.75 more. I don't think I should have done that because although the pasta was delicious, I don't think it was worthy of the $16.50 price tag. You can get a seafood pasta at other restaurants for that price. I'm always a sucker for their garlic cheese bread and today I also got to try the shrimp, crab and artichoke dip. It was actually pretty good. What I also really like about this place is their creamy pesto dressing for the salad. It used to be my favorite part of the meal until I tasted today's garlic mizithra that is. Our server Henry was better than the others I've had in the past so no complaints there. Oh Old Spaghetti Factory, you won me over with your garlic mizithra! Maybe you're not so bad after all.
(3)
Ed L.

OSF tries to be upscale with it decor and casual ambiance, but it doesn't surprise me a bit. I have come to OSF for a while and it's ok. The staff is very friendly, so that's a plus. The cool thing about OSF is the "complete meal" thing, which includes the soup or salad and dessert with your entree. Perfect for dinner, but sometimes not so much for lunch, when you have your mind set on Cold Stone Creamery across the street at Ward. This place tries too hard to be hip and family friendly, but it's ok I guess. This place is located upstairs at Ward Warehouse, in the corner with Kincaids. You pass through the Subway, the chinese take out, and the Korean takeout kiosk only to be bombarded with average Italian cuisine. Give me some of that Korean kim chee. Sorry though. I can't stand average italian fare, when there are better choices like Buca d Beppo or Assagios. Given the amount of money you pay here, might as well have some liquor to go with your meal.
(2)
Rie N.

I am absolutely disappointed with the food here. I remember dining here once in the past, about 5 years back, and enjoying my food. I recently came back for a friend's birthday dinner. The dinner party had about 35 people total and we had 1 server which meant that service was going to be slow and lacking for the rest of the night. But this review is not about the service we received. This review is for the Garlic Mizithra that I had. I must've been the only unlucky one because it seemed like everyone else enjoyed their food. The menu described this dish as a 'toothsome treat for cheese lovers'. When I first read that I was extremely excited thinking 'That's me!!!' I can't begin to describe how disappointed I was when the server set my dish down in front of me. It was basically cheese with a side of spaghetti. I could not twirl my spaghetti without having cheese fly around the table. I take that back... I couldn't twirl my spaghetti. PERIOD. I took three bites of my food and asked for the server to box it up for me. I decided to bring it home, add some olive oil, and heat it up on a skillet to make it a little more edible. What a disappointment it was to sit there hungry and watch everyone else devour their food. I believe in second chances... and considering I seemed to have been the only one that did not enjoy my food, I MAY be back to give this place another chance. I'm just not sure it will be anytime soon since there are many other places that I love and trust to have amazing pasta.
(2)
Sarah H.

Definitely a fan. Good to see some gluten free restaurants in Hawaii finally! The place is great and appealing to all audiences. They have a balloon man for the kids-and adults-and decent service. The food is spectacular. The service could be better, I rarely get a refill during my visit which is definitely a downer. It's always crazy busy as well, so you definitely have to prepare for a wait. Otherwise- it's a fun visit!
(3)
Lily B.

The Old Spaghetti Factory is located on the top level of the Ward Center on the end. If seated near a window you can see the pier. The restaurant itself is very large and the decor is... vintage-creepy-Italian... I dunno. The first time I ate here I thought the decor was out of a old school movie that seriously needed to be redecorated. Usually this place is busy and I can't understand why. I do suspect that it's due to the cheap prices though, because I can't think of another logical reason. Staff: The hostesses are okay. They aren't super welcoming. But they aren't totally sucky. Just okay. Some of them don't seem as if they're happy with their jobs. Waithelp: our server was okay. Again, not super welcoming. But not totally sucky. Again, didn't seem happy with their job. Onto the food. We started out with the garlic cheese bread which is served with a side of marinara sauce/$6. It was okay. I'm not sure how great you can make cheese bread. It's a mix of cheeses and bread with marinara sauce. Nothing to write home about. Just okay. We also shared a caesar salad without chicken/$10. It was okay. The dressing was a little tangy. Not by any means close to the caesar salad prepared table side at Assagio's. Just okay. Entrees: I got the garlic shrimp fettuccine/$16. Large shrimp and fettuccine noodles with a garlic cream sauce. They add romano cheese on top for extra flavor and presentation. It was okay. The shrimp was over cooked. The sauce was... okay. It tasted as if it was missing something. I dunno. Not impressed. The BF got the chicken parmigiana/$13. Your standard plate of chicken breast with cheese and spaghetti noodles witih marinara sauce all over. We both tried each other's dishes. His was okay. Not impressed. Macaroni Grill has a better parmigiana. Portion sizes for the food are decent. The food wasn't very hot and seemed as if it was "sitting". It was warm at best. All in all we paid around $35 for dinner without tip. Very reasonable and... dare I say, even CHEAP. BUT, remember the saying, 'you get what you pay for'. We skipped on dessert as everything we had eaten thus far was... okay. I mean meh/borderline okay. We both agreed we would not return, and would rather go to Assagio's and pay some extra $$$ for quality ingredients and better tasting dishes.
(2)
Savina C.

I had a really bad experience here in high school. And I swear I'll never be back.. Well, I never kept that promised.. I went this past saturday... Oops.. :/ Anyways, I'm still not a fan of this place.. I love Italian food! But this place is not appealing to me.. We had a huge party and the table we sat at reminded me of Alice in Wonderland.. Lol. I was Alice of course.. Going through the menu, I was like.. Uhhh.. Don't really have much options to eat healthy.. They have leaf marks for their "healthier" options.. Not really healthy in my opinion.. It's either heavy in sauce or very meaty.. I end up having Chicken and Mozzarella Panini. I had it without the pesto aioli and bacon. It was good, but I was also really hungry! My friend got the chocolate moose cake. He loved it! We both love chocolate so if he said it was good, then it's good! Of course, I was drooling on the side while he was eating it... I much prefer to go to Bucca because of their gluten free menu and more appealing choices to me.
(3)
holland h.

What looks like the Haunted Mansion and smells like Pirates of the Carribean? The Olde Spag Fac that's what! C'mon don't be a grouch...its a great time and sooo super cheap.
(4)
Shuji K.

I can remember coming here when I was a kid. Some things have changed--different menu...now they have gluten free items. What happened to the spumoni ice cream. Anyone else remember it used to be cold, hard, and had candy in it. Some things haven't changed. The furniture, the old school pac-man games on teh second and first floor (25 cent a play). The awesome Mizithra cheese pasta--with the ever lingering browned butter sauce. My mother ordering the manager's special and me being kind of weirdedout that she doesn't mind her red sauce touching her white sauce. The fact you can still get a complete meal--soup, main entree, dessert, and drink for less than $20. Yes, spaghetti factory, you haven't quite changed. And whenever i eat your Mizithra cheese pasta I always smile, remembering what my childhood was like. Thanks for being consistent.
(4)
Craig K.

There is just something nostalgic about this restaurant, it's nothing fancy and if your looking for high end Italian food then your barking up the wrong tree. What it is, is a decent meal at a decent price, a nice salad, entrÃ©e and ice cream for under 15, you can't say that about most places these days.
(4)
Richard C.

This is always a great place for casual Italian food, but gotta come early because the place can fill up quickly. They open for dinner at 5pm, which is the time I usually try to go, or at least by 6pm; usually the wait is none to minimal. When we got there a few minutes before 5pm, there were several people hanging around the waiting area because they start seating promptly at 5 and we were early. Once 5 rolled around, we were immediately ushered to a cozy booth next to a giant stained-glass window...shucks no ocean view tonight...oh well, but the booth was "semi-private" at least. As one previous reviewer pointed out about the decor being "vintage-creepy-Italian", I can agree that it does give the place some atmosphere and character, albeit a visit to the restroom, (which is on the second floor and usually empty with no one around), can conjour up some images of an Anne Rice vampire movie - at least that's how I remembered it the last time I was here and had to go. When we were seated, one of the female patrons was actually admiring the decor and made some favorable comments to one of the staff members about how she "absolutely loved it". She seemed to be a European visitor, which might explain her "appreciation" for it, or she could just be a fan of the era...whatever. To me, the decor works, as long as you're surrounded by lots of people! Dinner started off with their fresh baked sourdough bread (which my wife absolutely loves) and garlic butter...tasty. I had the Minestrone soup which was surprisingly delicious, a small salad with their own creamy pesto dressing and shared an order of garlic cheesebread that came with marinara sauce for dipping...awesome. For my main course I had the #3 - Meat Lover's Special which consisted of spaghetti with 2 good-sized meatballs AND a full Italian sausage - yum! My food was great and very tasty - the sausage was awesome, full of flavor, but the meatballs were "ok". The meatballs could have used more flavor when eating them alone, but when combined with the meat sauce they're not bad. My wife had the Chicken Parmesan. She loved the pasta, but not the chicken which she said tasted rather bland and didn't have enough flavor. No dessert for us tonight as we were both stuffed...had to pass, although some of the items looked very tempting. Our server was friendly and she came back a few times throughout the meal to make sure we were doing okay, while making sure our drinks (Raspberry Iced Tea, Fruit Punch), were refilled and our table clear of empty dishes. Overall a good, pleasant, casual and relaxing dining experience with some decent food.
(4)
Kobe O.

OK, I'm very liberal with the stars but this restaurant has been a staple in the family for years. We even had our son's first birthday there many years ago. This is a kid friendly place with an awesome kids menu and a free birthday kids meal if you join the Wally club. The food is basic but the taste and portions are consistent and good. Getting the complete meal with the soup or salad, drink (make sure you don't get the soda, they charge you extra), entree, and finishing off with the spumoni....you will be filled. And the bread is all you can eat, hot out of the oven, and ono with the garlic butter. One of my "go to" free bread with meal places........the others being cheesecake factory, bravo, and roys (you have to ask for it and it's made to order). The only concerns about the place is it's dark and the furniture is clunky and old (not sure if they clean it).
(5)
C K.

I used to go to the location in Fullerton, CA about 10yrs ago and haven't been to one since I moved. The food tasted like I remembered, better even because the marinara seemed chunkier. I got the half and half with the brown butter and it was delicious. We had a large group for lunch but no reservations. They sat us quickly and served us promptly, even latecomers. The kids meal was a good value for $6 and included dessert. I really liked the house dressing which is a pesto dressing. They also have a lunch menu with many of their dinner options which you don't see often. The only thing was they didn't split the check but I'm originally from md and you hardly ever will get a server who will do that there, so annoying but I'm used to it. Most of the mainland chains I've been to here don't compare with their mainland counterparts because they use different fries or have less on the menu but old spaghetti factory did and I am happy I live close to one again.
(5)
Larry P.

I had the chicken parmigiana with a salad, topped with a balsamic vinegarette dressing and it was good. The chicken was nice and tender. Most times when I order chicken, it's almost always over cooked, dry and lacking flavor. Thank full that was not the case with this chicken. The spaghetti was cooked just right, not over cooked, not under cooked. The sauce was delicious, not overtly spectacular but solid. The salad was a little disappointing. While it was average tasting, the presentation was below average. It was obvious to me at the time of serving that the salad was not tossed and appeared as though the balsamic vinegarette was just poured on top of the salad. Our Server was friendly, personable and very attentive; our food was served promptly. Overall our dining experience was average, earning it a solid 3-star rating. If you are looking for an affordable meal and are craving Italian, the value offered at Spaghetti Factory is a hard one to turn down.
(3)
Stu E.

This is one of our regular family dining spots. Always consistant, and a Good deal. Salad, entrÃ©e, drink, and dessert...all for a Good price. WÃ© love the chicken marsala, and the kids love the mac'n cheese.
(3)
Brittany L.

Guh. Service was terrible. The guy we had obviously did not want to be there. He was actually rude to us, like he was annoyed. Then we ordered our food and he gave the table next to us our food and us theirs. Then switched plates, didn't even bring them back into the kitchen or apologize (after the other women almost started to eat mine, fork in the dish stirring it). I ordered the linguine with white clam sauce...don't do it. It's more of an alfredo sauce. Actually, it is an alfredo sauce. Not tasty. If I could give them a half a star I would because the place had a nice ambance.
(1)
J C.

I went with my friends to have a late lunch after the movies yesterday, and compared the the previous time I had eaten there, it was disappointing. Our waiter's name was Andrew (if I remember correctly), and while friendly, he didn't let us order off the kids menu. While I understand that there's a policy about it, I had been allowed to do it a week ago. (We're all pretty small, so we really don't need that much food.) Instead of saying something like, "you can do it this time, but in the future you won't be able to," he said no, we couldn't, and that the previous waiter shouldn't have allowed us to either. Well, anyway, I had my heart set on the Mizithra cheese and browned butter, so I pointed to it and began my order when he cut me off and said, "the Mizithra?" Irked, I just nodded and we finished our order. By the time we got our food, I was shocked to see that I had gotten the Mizithra - but with bacon and mushrooms. I was hungry, though, and ate it. When my bill came, I realized that he had charged me for a "garlic Mizithra" which was more expensive than the regular Mizithra. In between our sitting down, ordering and eating, we had to listen to a baby screaming across the room, and a girl at the table next to us make a gross, throwing-up noise as the family got up. Although I do feel bad about skimping on the tip, we didn't have that much money because we hadn't planned on spending that much money (or getting that much food that we had to take home). Our waiter didn't seem like he was listening to us, probably because we just looked like teenagers. I don't think I'll be coming back.
(2)
Trisha Y. N.

I love this place--I don't care what others say. They give me what I want. No fuss. They even give me my ice cream to take out. During the lunch time, it's mostly quiet and quick. Good place to have a small meeting. I love the new carpeting. I love the red chairs near the table in the front.
(4)
R. C.

i come here with my kids. They love it. It is a family restaurant if i wanted fancy Italian i go somewhere else.Its the atmosphere which is good for MY kids. I found the best server there his name is Koki
(4)
Sean N.

Chain restaurant quality food, with a vintage style atmosphere. I like eating there for a quick cheap meal because the entrees come with table bread, salad, meal and spumoni ice cream. Not exactly high-end Italian dining.
(2)
Sierra L.

I can't argue with the prices here. I always have left overs but I sure don't mind. Their bread is yummy and you can't not order an Italian soda with the souvenir glass. I don't care for their salad dressing. But all in all this is a great restaurant. We come here and stuff out faces then walk it off by shopping at all the cute shops there have down stairs.
(4)
Eric A.

So. Here my friends and I are, having a bit of hoopla in the parking lot, walking out the car covered in good smoke. Very similar to that "Who you callin' "spook", pecker wood?!" scene in Back to the Future. We were walking into an spaghetti place all "Irish" if you catch my drift and it was time to eat. Now I have never been to the OSF in Hawaii before. Ever. Only one I went to was in San Jose back in the early 90's. So I walk in, admiring the wood colors and lights. "This place is HUGE", i remember thinking. So I leave it up to my friend to order the appetizers (he both waiters and bartends here) while I looked over the menu. After many a "wow, hehe you guys all smell good" from people smellin' the strong hints of green, our food finally came out. It was finally time to feed my plastic smile. Baked in house sour dough bread. Good. My friend recommended scrape it with the garlic butter and dip it in the bowl of creamy pesto sauce. Now that tasted awesomely delicious. I sat back in my seat and rolled my eyes back a bit. Again, that sauce is insanely good. Just imagine your favorite buttermilk dip mixed in with fresh chopped garlic cloves, basil and parmesean. Ahh! The side order of garlic bread accompanied it too. It was okay but I was surprised that it tasted so generic. Like the pre-frozen kind. This was just a precursor for what was yet to come. So finally comes in our entrees. Not sure exactly what my friends ordered but I went with the chicken parmigana dinner, $13. When I first started reading reviews of this place, I couldn't believe the bad reviews the HI OSF was getting. Now I finally know why. Dude, the marinara on my spaghetti tasted like the sh*t you buy at grocery stores. Thin, watery and god forbid they even added a bunch of salt and what tasted like chicken stock. It was gross! That and my chicken didn't even seem breaded. In fact, it was even saltier than the marinara! I've had better sauce in a bottle of Bertolli than I had at this place. Now that's bad. So to humor my friend (who again, works here) I just went back to the sour dough bread, garlic butter and creamy pesto sauce and continued to rave about that. Finally, dessert time. I ordered a scoop of spumoni ice cream, which is very similar to a Neopolitan - a chocolate, strawberry and pistachio (instead of vanilla) combination, cept mixed in with candied fruits and nuts. This and a cup of their house coffee. The ice cream was ice cream but it went well with their java, which I have to say tasted great. I think the brand they serve here is Boyds. No sleepy, sluggish feeling afterward. In fact, still "Irish". Though the appetizers and dessert here were great, the entree did not entertain me at all. Sorry, Alex! 2 stars Old Spaghetti Factory in the Warde Center
(2)
Yosapon T.

Errrrrr Why would you come to this place !!! Maybe it is just my opinion but the food is super bad and over price !!! I feel as if i could make it at home and taste much better~~~ i still don't know why this place is so crowded..... Went once and will never go again.... The only positive thing is there are a lot of parking ~
(1)
Mista C.

Make sure all of your party is with you. Even if four out five people in your party is present, these clowns won't seat you. It's funny though. While we were waiting for the rest of our party several patrons walked right in and said that their party was already seated.
(1)
Alen N.

Old Spaghetti Factory! If you like pasta and spaghetti, then this is a place for you. This place is quite unique with a traditional feel to it. I normally would go there for dinner. Parking: There is a parking structure next to the area. If not, find regular Ward area parking. Food: I really like their different types of pastas and spaghetti's. The menu has shrunk down since the last year though. I feel the menu is simpler than before. Overall, their food is pretty good! Prices: It's not too bad. The prices may range from $11~20-ish. Seating: The wait isn't too bad. You are looking at maybe 10~15 minutes? Tip: At the beginning of your meal you have a choice of salad or today's choice of soup. At the end of your meal, you get ice cream. The waiters/waitresses are nice. I like their appetizers!
(4)
Kerri D.

My boyfriend and I went here for dinner last night. The service was so slow it was ridiculous. It took about 10 minutes for our waiter to come and ask what we would like to drink. By then we also knew what we wanted to eat. And again we wait a long time for our food... After our bread and salad comes we are only half way done with it and dinner was already served. My pomegranate lemon drop was so sweet. We both agreed it must not have had enough alcohol. The bread was terrible, and in our opinions if a place has great bread that alone could draw you back. Our food was just okay. It most definitely was not worth the price. Honestly, I don't think I would ever go back again.
(2)
T F.

Ohana friendly
(3)
E. C.

You have to know that coming here, they're more about quantity than quality. Just look at their prices, very cheap compared to a REAL AUTHENTIC Italian restaurant. And how can they sell their plates so cheap? Maybe because their sauces are mass produced and canned. You really get what you pay for and I'm a very picky eater. I'm the type that goes to a particular restaurant and orders the same thing on their menu all the time. For this place I always get the managers favorite mazithra and clams sauce,salad with pesto and spumoni ice cream. I don't digress because I come here just for my order. For a good bolognese sauce or linguini and clams I go elsewhere. When I'm in Hawaii I have to stop by here. It's an excuse to hang out at the ward warehouse and get my spumoni fix. I don't come here for an amazing culinary experience.
(4)
Stephanie C.

I've been here many times and I thought that the service was the worst part- until our credit card numbers were stolen and used. My friends and I all got our numbers stolen here and even with paperwork from our banks, management did nothing except write me a nasty email saying he "just didn't believe us" and did nothing to compensate. DO NOT GO HERE UNLESS YOU WANT YOUR IDENTITY STOLEN!!!!!!!!
(1)
K E.

Not very impressed! Has to be canned sauce! No taste at all. Service is pretty weak too... Won't be coming back anytime soon!
(2)
J L.

I have been here countless times but I never made a review! I think I have tried everything on the menu here and I feel that there are certain dishes that are better than others. I usually get the managers favorite with half mizithra and half marinara spaghetti. I think it's a great combo and I love to get it. There's also a parmesean chicken here that is good. The lasagna to me is okay and there is this mushroom chicken that I just don't like. To me, this restaurant gives pretty good food for a good price. It comes with three courses: a soup or salad to start. The soup is always minestrone...I don't think I've ever seen it be anything different. The salad is the same and very average. I just get it because I love the pesto sauce that you can choose. Next is your entree which is usually good but again depends on what you order. As for the drinks; their masterpiece shake is very good. Their italian cream sodas are okay and their strawberry lemonade is not strawberry lemonade. It's just minute maid pink lemonade. Afterwards comes dessert which is a choice of vanilla or spumonni ice cream. There is also a house bread that comes with it. The service is usually friendly but the waitress I had last time was kinda rude. I felt like she was rushing us to hurry up and get out of the restaurant. I eat slow and I work in a restaurant myself so I know that I was probably a "camper" in restaurant lingo but I saw she had open tables in her section and the restaurant wasn't that busy (surprisingly), so I felt miffed that she was trying to rush us. When she saw us leaving the resturant she didn't bother saying good bye or anything; only the host did. Other than that, I've had friendly waiters and help. Word of caution though: it seems like this italian restaurant along with many other italian resturants here on Oahu, it gets full fast and is usually busy. So if you come in on a busy Friday or Saturday night, expect to be waiting at least 45 minutes for a table. They also don't have any buzzers or anything so you'd have to just come back. I've had many parties here as a kid and I still continue to come here once in a while. Over the years, there have been some changes but nothing significant enough to make me not come back here.
(4)
Jenni S.

Maybe I got lucky, maybe it was the timing... But I had a great meal. It kinda reminds me of a cheaper Olive Garden. We started our meal with the olive dip bread. it looked gross but was delicious! I ordered the shrimp fettuccine and my friend had the lobster ravioli, both meals came out quickly, hot and fresh. It's not a 5 star fancy restaurant but the food is pretty good for the price! Oh and you get ice cream with your meal. My favorite :) As far as staff goes, I have no complaints the waitress was pretty attentive, the only weird thing was she didn't give us plates for the bread until the appetizer was served.... But, I definitely will be going back!
(4)
Natasha H.

Overall experience was nice. There's a bar right when you walk in so you can have a drink while you wait, they sat our large party quickly (once majority arrived even though place wasn't too busy). Food was good and caloric - but what did you expect from a pasta place! We had a great time, great place for kids, since the bunch of the them left the table and found some little unused area to go hang out - the staff didn't mind at all. The staff took the kids orders first and brought out their food quickly, which is always appreciated. Great place for a family and friends gathering.
(4)
Esther F.

Sadly, I'm not the biggest fan of The Old Spaghetti Factory here, or on the mainland, or even when my friend loves it (sorry dude). The Victorian style interior was quite beautiful, and a seating for two might get you a table where you'll feel like a king/queen because of the big nice red chairs. Definitely a plus. My friend and I were seated almost instantly and at first, the service was a warm welcome, but it slowly went down... Understood the place is enormous, and there were a few servers, but it could be better. Food-wise, it's decent to the point I'll eat it, but it's not something I want. I had the Breast of Chicken Fettuccine which consisted of broccoli, mushrooms, chicken, and alfredo sauce. It costs about $12.95. I feel like I can make it cheaper at home if I knew how to cook. Portion was pretty good though. Quite filling. My friend had the Rice Meat Sauce from the Pasta Classics, which cost about $10.95. (he ate it all in less than 10 minutes, my goodness) Each entrÃ©e you order, you get "hot fresh baked bread, soup or a crisp green salad with a choice of dressing, coffee, hot tea, iced tea or milk, and their signature spumoni ice cream for dessert." For the price, it's decent. That's a plus. Bad thing, my two forks were kind of dirty, but working in the food business, I understand if a few were dirty, I can clean it myself. But one fork had this... cheese stain of some sort and it was STUCK. No matter how much I use my nails to grate it off, it wouldn't budge. So word of advice, check your utensils! Towards the end, we were full, and we wanted a box, check, and our ice cream. Waiter said he needs to help other tables first, and well.. It was a good.. 10 minutes before he came back and asked if everything was okay. He later asks if we got our check, and we said no. He asks if we got our ice cream, we said no. And he says, "Super Fail" with a disappointed face and paused. He apologizes and quickly came back with our ice cream and check and box with bag. We found it funny when he said super fail, but the effort was there, so, we didn't mind so much. The ice cream had a rich flavor, my goodness. I felt like I was eating whipped cream, but frozen with vanilla flavor. It was pretty good though. Nice and soft. I'll come back here if my friend wants to, no complaints, promise. I'll try other things until I find something I like.
(2)
Gary F.

Wait, I never reviewed this place? I've been coming here since I was a wee bit younger. Years ago- I always order the managers special because everything was so good. Fast forward a few years and **cough**cough** gotta watch the waist line. Can't just stuff myself. I've had the chicken cesear salad and it was good. Present day. Just eat half and take home half. I tried the Crab stuffed Ravioli with Pesto sauce. What was I thinking? This is AWESOME! The crab had some really nice taste to it. The Pesto sauce is good. You gotta try this. I normally get the same thing but this is my "new" thing!!!!! Best of all $. G
(4)
Tammy T.

I guess I would have to be a "fan" rather then just "a-okay" because I have gone there on more then one occasion. Though most of the time it is not my choice, except this past time because I have a thing for their pesto salad dressing. Yummy! Well since the last time I ate there, they now have actual menu's and not that tri-folded paper menu. Prices have gone up, but that is due to the fact that I believe majority of the menu (of maybe all of it) now comes as a complete meal. Bread, your choice of soup or salad, a drink (coffee, ice tea, or milk), and spumoni for dessert. Also the option for not getting a complete meal is there too for a lesser charge. We got (pics): Bread and salad (comes with the meal) Chicken Marasala 12.25 Spinach Tortellini w/ Alfredo sauce (which I always get every time I go there) 10.75 Spumoni (comes with the meal) Service was quick and attentive. Food came out at a good pace. I enjoyed what I got. Pesto dressing always a plus:). The place wasn't too loud, and there weren't crazy kids running around as usual making it a very pleasant outing.
(4)
Zhen L.

I love pasta, and this place has been a place I've visited every so often for my pasta cravings. The exterior is dull, but the interior will amaze you. The Old Spaghetti Factory looks like it was built in a mansion. However, my experiences there have been between mediocre to good. I usually go there for dinner, so it's very busy and I understand the wait to get seated. Service however, is very slow when they're busy. I recall a time where I had to wait about 15 minutes for my table's bread and before our order to be taken. The food took about 20 - 30 minutes to arrive. I definitely wouldn't recommend this place for those in a rush. The food was good. I'm a big fan of the Fettucine Alfredo. I do not recommend the soup; it's too salty. Not Five-stars for the slow service. Four-stars for good food, friendly wait staff, and nice decor.
(4)
Jeff C.

Nostalgic. Food is average, but the ambiance, the sheer amount of tables and different configurations for parties is mind-blowing. We manage to eat here only with large parties of 8 or more, and we've only sat in the same place twice over the past 20 years. Whether it's a booth or a large table both serve the purpose of cheap food and great company. If you are expecting superb taste... go to Assagios and pay the price. But with free parking, short waits for BIG parties, and reliable consistently average/above average food, nothing beats here. And the bread is great. I've never heard a complaint about the bread. I usually get the manager's special mizithra/meat sauce with creamy pesto for a dressing on my salad and an iced tea. Perfect meal.
(4)
Jeremy C.

First of all, I must say this place is far better on weekends than weekdays. I went here mid-week once and had runny sauce with sticky noodles. The bread seemed freshly made that day but not even hot. The low lighting tries giving off an intimate vibe but it usually ends up just being really dark. Servers here are always nice if not a little lacking in knowing how their food works. That said, I love the food on weekends. Spaghetti Factory is a good place if you're a high school or college student with friends or an easily impressed date.
(3)
Melani M.

STAY AWAY!!!! MY 5 YEAR OLD DAUGHTER GOT FOOD POISONING!!!! VOMITING AND DIARRHEA THROUGH OUT THE NIGHT PLUS A DOCTOR VISIT, COPAY, AND PARKING FEE. Four of us went there last night. 2 were children. We waited longer since the kiddos wanted to sit in the trolley. This is the 3rd time we had dined there in 1 month. Its cheap and the atmosphere is really cool but EVERY SINGLE TIME WE ATE THERE THE SERVICE SUCKED!!! The food is EHHH but the kids like the balloon guy. Every time we went there we sat next to dirty tables from beginning to the end of our meal. Not just glassware and silverware but some had salad plates, main course plates, and desserts bowls. Doesn't anyone clear the tables? Last night it took 10 minutes to just greet us after being seated, then it took an additional 15 minutes to get our drinks (2 iced teas and 2 fruit punch), salads, and bread. All arrived at the same time!!! Not more then 5 minutes later our main dishes arrived. Where do they train these servers? ABSOLUTELY NO TIMING!!! Some of the silverware was dirty. I also found out that all the SAUCES ARE PREMADE. We asked if we could add meat to one of the vegetarian dishes and found that it had to be put on the side and not made with the sauce. During a previous visit I ordered a pasta dish and asked to add shrimp. It came with cold tasteless cocktail shrimp on the side that I presume I was to throw in my pasta dish myself. The salads are thrown together and looked old. I had to ask the busser to get our drinks. There was no cheese on the Caesar salad. The highlight in all 3 trips there was the balloon guy! I WILL BE WRITING THE MANAGER AND CORPORATE AND INCLUDING THE NAME OF LAST NIGHTS SERVER!!! PISS POOR SERVICE!!! I have even been a waitress before. I have been to some of the other Old Spaghetti Factory's on the mainland. The one in Honolulu should not even carry the name! I will be telling all my friends and family not to go there!
(1)
James R.

If I can choose between an independent or national chain restaurant, I prefer the former. When I am visiting a city, I want to try something new. My partner and I wanted pasta and not knowing of any Italian restaurants in Honolulu, we decided to go to the Old Spaghetti Factory (OSF). If you've never been to an OSF, they're know for so-so pasta and vintage Victorian design. Walking into this 2nd floor location at the Ward Center, you feel like you're going back into time to a different place from where you entered. They've done a great job in keeping with the Victorian tradition. I like my food spicy so I ordered the Spaghetti Vesuvius with several different , meats, vegetables Tabasco and cayenne pepper. Very tasty and hearty.
(3)
Mike A.

Very disappointed in a restaurant chain that used to be good. Nice service on a busy night however the food was terrible. Bread smelled and tasted like plastic, draft long board beer tasted like coors light, and the sauce for ravioli was right out of the jar. Alfredo sauce was average but little flavor. Don't know what happened to the quality of this chain but I know I won't be coming back anytime soon.
(2)
Cory M.

We did a surprise birthday dinner for an "old" friend (pun intended). The place is good for large parties (+1) and kids (+1). We were seated early and able to hide to surprise our friend. Our waiter tried to take care of our large party, but was a little under-prepared for a crazy party like ours. He forgot my lemon for my diet Coke and forgot my friend's salad. No biggie, but he tried to cover his tracks by saying that he wanted to bring out the wine before bringing the salad. Lame excuse (-1)! He also didn't explain the dessert was actually included in the meal (-1). As you can tell I wasn't a fan of his service. Other than that, the food was pretty good (+1) and we all had a good time. I guess the company that we keep can still overcome poor service. I'm not so good with math so I'm not even sure if my +s & -s come up to 3 stars. But overall it was a 3 star experience. Now how do I get to eat in the trolly? Choo choo!
(3)
Andrew Y.

The GOOD: Sourdough bread, great value, entrees comes with soup or salad and dessert, they can read my mind. The BAD: They served me the salad before taking my order, they served me the spumoni ice cream before asking what I wanted, they can read my mind. The UGLY: Their entrees have always been at room temperature or lukewarm at best. However, the kid's meal that was for my friend's son came out piping hot. We didn't take notice and it burnt his tongue. I wish they could have read my mind then.
(2)
Elizabeth K.

I didn't come in with particularly high expectations and yet somehow I was still disappointed. The food was mediocre at best...and it's not like I was expecting a fine dining experience. My main objection though was the service. They were kind of scarce overall and on one of her rare appearances the waitress spilled water on the table and proceeded to mop the ice water into my friend's lap in her attempts to clean it up :/ Maybe it was an off night but I'm not particularly inclined to give it another go.
(2)
Gayle N.

FOR TAKE OUT: Whoa... mean, these guys. I mean they don't miss a thing! You get the same thing as if you were in the restaurant. Kinda neat. Well, portions were a skosh smaller, but not by much. Salad plus dressing on the side, the bread wrapped (cut in slices and warmed) with garlic butter on side, main course in a tin with cover, AND you ice cream too! Full size napkin and utensils. We were stoked. We knew we didn't have the time to eat at the restaurant so decided to try the take-out for dins at Krazy Karaoke. We weren't disappointed. What was supposed to be chilled, was, and what was supposed to be cold, was. The order was perfect and we were surprised that they even put in the ice cream and even had an ice tea for every order and a chocolate milk for the kiddie order (oh, and applesauce too). I was mucho impressed. It was just a tad small.I guess if I had to spend that much on that paper products, I'd cut back on the food as well. Kudos, Spaghetti Factory! Well done. Oh, reason for four stars? My clam sauce was a little lacking. No nuff...
(4)
Brian A.

I like OSF. Ever since I set foot in the original in Oregon ( yelp.com/biz/old-spaghetâ€¦ ), I was relieved to find that there was one in Honolulu. There's something about the meat and mizithra cheese spaghetti. Yup mizithra in a brown butter sauce just like Homer (of Illiad fame) is what it's all about folks. Yes, the noodles come out a bit over done (I like them al dente), but getting bread, a salad, main dish, and spumoni for a relatively inexpensive price keeps me coming back. Plus, most places aren't going to hook you up with al dente noodles anyway. We never had poor service here and since it was just us two, the wait for a table is never too long. Go early and park in the garage where you have to just walk a short distance from your car.
(4)
Rob G.

You gotta leave a full meal with dessert for around ten bucks. Great place to go with kids. If stuck with kids, I like to get a carafe of the cheap house wine for table to go with the food. The spaghetti with the mizithra cheese and browned butter is my guilty pleasure, so I try to offset my guilt by getting half a plate of this and half with the mushroom or tomato sauce. Of course, this isn't gourmet Italian food. They always overcook the noodles (al dente what?) but how can you complain about having enough food left over for lunch the next day for a price as good as this?
(3)
Kimo C.

Extremely disappointed. Waiter didn't even bring us water. Food quality was as good as Zippys. The difference is, I could've paid MUCH less at Zippy's. Now I know why no one goes there. If you want good quality italian food, there are MUCH better quality places to go for the same price (maybe cheaper).
(1)
Missi B.

I thought this place felt kinda gothic n ol skool. I loved it! Good prices,and nice service.
(3)
Becky U.

Must say, the food was better here than in San Jose CA! lol
(3)
A A.

I just visited the Old Spaghetti Factory for the first time. The food was OK - The service was decent - The atmosphere was excellent! I like the lighting - views from the window - the decor - This place is big too. Check out the upstairs - it's a nice loft that can give you a birds eye view of the place (you can hang out and have drinks up there too). It feels like an old time museum inside. One of the dining areas - was a train car with tables inside - cool! To summarize - OK food and Service. Really nice decor / atmosphere.
(3)
Mallory P.

I'm pretty sure that there are better Italian restaurants in the area, but I don't hate The Old Spaghetti Factory. My boyfriend took me here because he found out from a friend that they had a special discount commemorating their 41 years of business in Honolulu, FYI the discount only applies to their pasta classics and usually people neglect to notice this but it's a COMPLETE meal which includes a choice of soup or salad, entree and dessert. As any Italian restaurant, they started with bread which was sourdough, and although it was a little sour *duh* it was really good because it was crispy and warm. As for main courses, through the recommendations of yelpers I tried the "pot pourri" because it included the brown butter & mizithra cheese. I have to admit that the brown butter & mizithra cheese part of the 3 part pot pourri (brown butter & mizithra cheese, clam and meat marinara sauces) was my favorite. The other two sauces weren't anything great but I really wasn't expecting them to be. On the other hand my bf had the spaghetti and meatballs which was bleh. Marinara sauce is marinara sauce and I have yet to try some which I can say is really good, and this didn't do it. Simply average. The 2 meatballs were also pretty average, and I'm guessing this is why my bf kept taking food from my plate lol. As a finale, we had the spumoni ice cream which was a nice ending to the meal, but it's just a small scoop which was a little disappointing because we were still a little hungry! LOL this is one thing to note about this place...the pastas are just enough, and the sauces are very light which is unusual for Italian since it's notorious for being so filling. I suppose this is why they offer the "hearty meal" which is a larger serving of the pastas...yikes =x To sum it all up, average and not quite filling. I would come back, but only so I could try other things on the menu and for the brown butter & mizithra cheese entree, which they actually serve on its own.
(3)
Sean V.

There is nothing that I dislike more than cold food. This is because, the cooks know it and they do nothing, the server knows it, and they do nothing and they still give it to you. It's like, here is some trash for you to eat. We don't care about the quality or you. Even garbage is good fresh and hot. The food quality here, when it's cold is worse than garbage.
(1)
Esteban W.

I am not a fan of reviewing big chains. I have said it before in my reviews, reviewing chains is kind of pointless since they all are going to try to be pretty similar. For example, you review a McDonalds, you might as well copy and paste it to every single McDonalds that is out there, you've seen one Big Mac Hustler, you've seen them all. Some exceptions have made it through though, and mainly it's to announce how horrible certain franchises of the chain are. Old Spaghetti Factory is a separate kind of exception. I've only been to two of them, in the Gas Lamp in San Diego, and Ward Warehouse here in Honolulu. With that being said, I have never been much of a fan. That is, until yesterday. Heading over after a culture filled Art After Dark, I ordered myself some Baked Chicken. Now I don't remember my crappy experience from the first time I ever went to Old Spaghetti Factory, but whatever horrible experience I had that made me condemn OSF to an un-palletable excuse for Italian American cuisine was completely forgiven after indulging in probably one of the most succulently satisfying savory pieces of poultry that I have ever not cooked myself. My mom could have never done better either. And of course you meal is joined here with the Italian traditional serving of sourdough bread (?). I wasn't expecting much from OSF, but they have completely turned me around to checking out this chain more often. The GOOD: the place is decorated like some 6 year olds fort-dream. There is a trolley right in the middle of one of dinning rooms that you can sit in and pretend you're eating from the RAIL that they're trying to rip through Honolulu. Also they have an interesting selection of chairs that can make you feel like you're eating OSF from your home. The BAD: I think the only bad I experience was their negligence in allowing people under the age of 16 in through the front door. They also don't care if you're an unfit parent, you're not restrained from snacking at Zippy's anymore. So while you're eating you may be bothered by a myriad of mentally irritating families and their offspring who fail to remain in their own designated dining areas. Overall, an awesome dinner for two, which comes with drinks and a sweet course that is included at the end of your meal came out to be about $31 including tip. I want to give 3.5 Stars, but since I can't I will be good to these with their awesome chicken.
(4)
Jana M.

Hard to beat for the price. Especially if you order the "hearty meal" which is a double portion and share or take home and have a whole other meal later... UPDATE: They now FORCE you to get the complete meal, I believe. So, be prepared to have leftovers if you're gonna finish the soup or salad AND dessert (ice cream) AND drink. I've never heard of another restaurant forcing you into a drink and dessert unless it's a buffet. But this place is still packed, so what are ya gonna do? I love their creamy pesto dressing - I order it on the side and dip my bread in it! It's like a zesty ranch. I wish I knew where I could buy bottles of this stuff. Seriously. This place is GREAT for kids - especially sitting in the trolley is fun! Good for affordable birthday luches/dinners too. I've had a couple birthday dinners here with friends... you can be loud and laugh and have a good time and it's affordable for everyone. Also for you Mizithra lovers they sell it at the Foodland on Beretania FYI. Now I see it at Safeways too.
(4)
Kerrie C.

This place is a classic, go-to restaurant for an affordable and complete meal. The service is always good and the food is simple and delicious. The menu has been expanded a bit in the last year with a couple more entree, salad and appetizer choices. No matter the variety, I seem to always go with the Mizithra with Browned Butter over spaghetti with a side of broccoli also covered in yummy mizithra cheese and browned butter :) I also LOVE their creamy pesto dressing which I wish they sold because I would totally buy some for home. Top it all off with something from the bar and some spumoni for dessert...mmm mmm mmm. I always walk out of here completely stuffed and on a carbo-overload but the atmosphere and the price make it a favorite for family gatherings, birthdays and baby showers. I LOVE OSF :)
(4)
Rei K.

I came here with my bf's siblings. We wanted to pick somewhere budget since everybody's been getting furloughed left & right....after glancing through the menu, I had to admit that it is hard to beat the prices of the 'complete meal" that they offer here. All entrees come with soup/salad, ice tea/coffee and ice cream...if you don't want the drink & ice cream you can opt to get $1.50 taken off your price. (Though I would like to mention now that the server neither gave us this discount, or even told us about it. I read it later on on their website.) Pros: 1. Friendly greeting floor staff 2. Cheap prices Cons: 1. The food was pretty terrible. I had the chicken marsala which comes with a side of the Mizithra cheese with browned butter. The chicken was REALLY salty. Kind of like the way frozen tv dinners taste because of all the preservatives. When eating the Mizithra cheese pasta I felt like I was just eating chunks of Parmesan cheese topped in butter...though to be fair my bf's brother loves this dish. My bf's lasagna was by far the worst thing on the table. The ground meat had a weird gritty canned-meat texture we'd never encountered before when dining out. 2. The server, while friendly, didn't offer anyone at our table coffee/ice tea which our meals were supposed to come with. As mentioned earlier, some of us didn't even get the drinks or ice cream so it would have been nice if he had let us know that we were eligible for the discount mentioned on their website. 3. No reservations unless you have a party of 6 or more. Sorry to say it, bu if you're craving inexpensive pasta, I would reccomend heading over to Banana Leaf.
(2)
Andrea S.

A small group of us decided to have dinner at the old spaghetti since in the area,and I really wished we chose elsewhere but I think it was those intriguing oversized doors that drew us in. We didn't have much of a wait before they seated us. The hostesses and servers were all pretty good, but it's the food that has brought down my rating of stars. It was terrible. I'm kind've a piggy when it comes to food and even if the food isn't great, I'll still eat it. But my dish was horrible and i couldn't manage to finish it. I ordered some sort of crab or seafood ravioli and the edges of certain pieces were hardened, almost like they had boiled a bunch of ravioli but left it out so the noodle hardened up. And my sauce was a weird creamy sauce with a slight creamy orange tinge to it. I think the chef that made the sauce might've added a wrong ingredient or something to the sauce because it just didn't come together and had a funky after taste. I tried picking out the good ravioli pieces without sauce(which thankfully the chef wasn't heavy with) and nibbled here and there. I looked around the table and only one out of the four in our group liked what they ordered which was a simple spaghetti dish I believe. One persons dish had a similar noodle problem to mine, but had spaghetti noodles clumping together and not enough sauce to go with it as well. Thankfully we had ordered fried mozzarella that had satisfied our stomachs a little before our main dishes arrived. And the ice cream at the end didn't hurt either. Over all, I'll give this restaurant the benefit of the doubt and say they had a rough night and maybe they just didn't have their shit together. I can't say it was enough to scar me from eating here ever again, but more that I won't be suggesting here as a place of choice to dine at.
(2)
Leipupu S.

Wow! There is hope when a place isn't up to your standards and you try it again and its like "Boom! Bam!" Now this is the Spagetti Factory I remembered. Not only does this place my big family party of 27, but this time I got the correct order. The last review was based on my chicken parmeseana, but i got someone elses order and this last time our family went I made sure I got the correct order, anywho, the cheesy bread is awesome and I love the whole vibe in that restaurant....fun times there :)
(4)
Debbie H.

This place SUCKS!!! 2 1/2 hours just to eat dinner there...
(1)
Gerry E.

When My Wife and I came to Hawaii, we had to try out the Old spaghetti Factory..... as we were getting pretty full of Luau food. This one is and has always been a favorite of mine. I usually don't order Spaghetti in restaurants, but I make an exception at this place. there are so many different recipes to choose from, you could come here 10 times or more, and still not try every one. The atmosphere is great, the staff was friendly, and the food is wonderful.
(4)
Brittney T.

Service was horrible, due to the fact that our waitress had to many tables to tend to, the food was not good at all. Tasted like it had been cooked in the morning then left under a heat lamp all day, then before they brought it out, they threw some watered down, chunky marinara on it and called it a day. The prices are cheap for what you get, but you get what you pay for so I guess I expected it. Will not be going back to this place nor will i recommend it. Better off buying a frozen lasagna and calling it a night
(1)
Crissy K.

Seriously, if you're expecting real Italian, do you go to a chain restaurant called "The Old Spaghetti Factory"?! People, people! Let's be serious here. So, seriously . . . Spaghetti Factory is one of those places you can take your kids to when you want them to worship the ground you walk on: it's easy and it's relatively inexpensive, but the kids love the food, and they love the fact that they get a little goodie bag and a free dessert (spumoni) and have the opportunity to dine in a trolley car. The food for "adults" isn't so bad, either. The tortellini with cream sauce is one of my favorite guilty pleasures. Tip: Ask for extra Mizithra cheese. It's worth it. Less guilty pleasure: The spaghetti isn't half bad, and it really isn't that bad for you, either -- even if you get it with the meat sauce. The Old Spaghetti Factory is a fun place to partake in casual pasta. By casual pasta, I mean pasta that's not going to be featured in any food magazines any time soon. It's seriously fun, though, especially for groups, and they're very accommodating when you're planning an office party. One of my old casual favorites, and still a good one.
(4)
Slick V.

Try the Mizithra cheese! Great prices here too!
(5)
James D.

Food was okay, not great but not bad. Prices were great, $25 for me and my two kids. Decor was pretty cool also, and I like the atmosphere.
(3)
Kaileen Y.

Came here for a friend's birthday party. It was technically my first time here...considering i've been here before but can barely remember it, I was so young. I have to say though, it's a great place for parties & the atmospere...wow! Service is great too. The creamy pesto dressing is amazing! Love it. The spinach & artichoke dip is great too. However, I was not entirely satisfied with my meal. And, that would explain the 4 stars. Last night, I ordered the chicken parmesan. It was not too great. The sauce was a little too tomatoey & the chicken was a little over cooked.
(4)
Anela G.

I LOVE The Old Spagetti Factory. But I only get 1 dish there, and have tried other dishes but have yet to find another awesome dish. Also it would be wonderful if they could offer a variety in soups. I always get the full meal, with a drink, salad, and ice cream. I get the 2 choice meal and choose spagetti with meatsauce and portugease sausage, and spagetti with butter and mizithra cheese mmmmmmm I will mix the two pastas together and slice up the sausage. I LOVE this dish so much that I would eat it once a week, if our family could a afford it. However, we only go out to dinner on special occasions or if we have extra cash. Also, the salad with balsamic vinergrite is so good, I add lots of parmesian to my salad. There bread is very good, crunchy on the outside and soft on the inside. For the service, I'd give it 3 1/2 stars as we've had good and bad service there. Now I can't wait for my birthday as this is where I am choosing! Hmm maybe I'll make an excuse and take my little one there for her bday as its sooner than mine LOL! My hubby would rather go to bravos BUT on my special day, I get to choose =)
(4)
Josh P.

Haha this place sucks balls. I had a few friends who used to work here as wait help, and I have to say the ONLY reason I ever went here was because of them, or because my friends suggested we go. I have never, and will now never make plans to dine here. The experience is a mix of high-cost dishes, subpar bland food, and waiters that forget to check on your table after they seat you. One time I had to wait almost 30minutes for our waiter to take our order.. and another time my entire table waited for at least 15~20 minutes for someone to come by to refill our drinks. The "Soup and Salad for $7" may seem enticing, but the soup of the day is ALWAYS lukewarm minestrone with white beans, and the salad is grocery-store packaged quality at best. If you insist on going here, don't expect to be satisfied. I gave them at least a few chances and they've disappointed me every single time =/
(1)
Cynthia H.

The food here is aweful! The sauce taste right out of the can. The waitress forgot to take one of our orders and had to be asked to reflill our waters more than twice. The decor is great, prices are decent, but I guess you get what you paid for.
(2)
Rise D.

Went here last night after watching a movie at Ward, haven't been to the Spaghetti Factory in ages. The food is pretty average but at least the price isn't bad. $10 Manager Special allows you to choose two sauces, and the meal comes with a soup or salad, drink, and dessert. I really like the mizithra cheese sauce. It's probably the restaurant's specialty. I also like the creamy pesto dressing. I wish I knew where they get that dressing from, I would totally buy some and take it home. I wouldn't come to the Spaghetti Factory if you want authentic Italian food, but if you're hungry or indecisive about what to eat, the Spaghetti Factory is a decent choice.
(3)
Dave H.

This place is crap. It's one of those places where if I could, Id give it NO stars (but yelp sets the min @ 1 star). Nothing Spaghetti Factory does seems like you should be paying for it. Just go to Sam's Club, get a big bag of pasta (3 dollars), choose your favorite sauce (2 dollars) and add meat/veges or whatever else you want...Why not? that's basically what this place does. Crap Crap Crap.=D.
(1)
Jeff H.

I haven't been here in a while, but I was hungry for that Mizithra cheese pasta. It is kinda dry and plain, but has has a great flavor. My waiter, suggested the "updated" version which includes bacon, garlic and mushrooms. Holy crap! I love that stuff! It was incredible! It made the dish sooo much better and actually made something good, great! I think my experience was compounded by the fact that my waiter, Alex, kicked okole. Great suggestion, not too much conversation, refilled my drink on cue and brought the check quickly when he saw we were in a rush. I know exactly what I will order the next visit, and highly recommend trying this updated dish!
(4)
Reuben R.

My friend told me that they had an anniversary deal for today and the day before, so we decided on coming here before heading to school. This was pretty much my third time here. My friend hadn't had the cream soda yet, and i liked the strawberry one, so we ordered a black berry cream soda to share and I think its pretty neat that you get to keep the glass. We both got the manager's special. I had marinara and clam sauce, and she had mushroom and the cheese with browned butter. For menu prices that were nearly half off, I think we had a pretty awesome deal. Pretty much two for the price of one. We were about to be seated in the cable car/trolly, but for some reason I guess we were 'redirected' to another table... got my hopes up and shot em down... maybe those tables were reserved or the server assigned was going on break soon or something. Not such a big deal. I tend to like places that serve warm bread, and this place is not an exception. Our drinks and salads and bread were served pretty quickly too. The cream soda had a bit too much cream and too much ice though, so it was interesting trying to mix it. On personal preference, I don't prefer to eat clams, mussels, and oysters, but I like clam chowder, so ordering the clam sauce for half of my spaghetti was probably a wrong choice on my part. If you like the taste of clams though, it may be perfect for you. Marinara sauce is always good, especially with tobasco sauce. I had a bite of my friend's wheat noodle browned butter sauce with cheese, and it was great. All in all, it was a pleasant lunch with the Spumoni ice cream to top it off at the end. OSF: The regular prices aren't half bad for a whole meal with drinks, salad/soup, warm bread, and even vanilla/spumoni ice cream.
(4)
Sam O.

Exactly what you expect from a chain restaurant. I go for three reasons: mizithra cheese, creamy pesto dressing, and it's a great place for kids (aka NOISY).
(3)
Victoria A.

Flagging any waitstaff seems impossible. Food is still good though. I'm not sure when I'll be coming back... there's so many restaurants where my wallet would be happy.
(3)
Dwayne Y.

I don't expect much from this place, but I'm pretty sure the spinach tortellini here is just the frozen pasta you buy at Costco. I already know this place isn't fine dining but at least make us the food we're paying for.
(1)
Jan O.

We went to a birthday party there yesterday which took half of one side of the restaurant downstairs. There was a little bit of a wait for our food but that's because there were so many people there at one time! I ordered the garlic mizithra, a new item, and it was soooo yummy! The party food was salad and sourdough bread to start, your entree and then vanilla ice cream for dessert. I was a happy camper!
(4)
Mary W.

Yum! Delicious food and cool atmosphere. Very chill, good family place.
(4)
Jennifer K.

The original Old Spaghetti Factory is located downtown Portland, just a little off the beaten path in an industrial area. Like a royal cloak in the midst of a crumbling village, the purple roof catches the eye. The fancy atmosphere entices the princesses and princes of any prom or homecoming dance not only because the beautiful backdrop sets up spectacular pictures, but also for the reasonable prices and accommodating atmosphere. This is The Old Spaghetti Factory I was expecting when I came to Honolulu's version of down to earth Italian class. Our wedding celebration party had a reservation for 10 adults and 4 children. They sat us in a back corner of the restaurant, which was awesome. But they set up 2 separate tables like we were strangers. The guests of honor and their children were so far from the rest of the company that no conversation was possible. We asked if we could block the tables together and were told it would be a fire hazard. Ok, fine. But can we fix the seating so we were one group? We eventually worked out a T shaped arrangement. The placement was more of a fire hazard with the back half of the group stuck in the corner than it would have been in the way we asked for, but at least everyone could see each other. The waitress took our drink order, did not come back with them for a long time, and messed it all up. She scooted off too fast for us to let her know and only returned to take the food order about 20 minutes later. It was cool that the kids were given saltines, but she got the wrong drinks for them, and the poor kids(who just sat through a wedding ceremony) did not have any crayons to color on their menus or do those silly little mazes. She didn't refill water glasses one single time through the meal and completely forgot my drink. My sister ordered the kind of drink where you get to take the glass home, but the glass it was served in had crusties on it! Our appetizer of Sicilian Garlic Cheese Bread was cold and bland. The fresh baked sourdough bread, however, was piping hot and delicious. I ordered the Gourmet Jumbo Crab Ravioli with pesto sauce. The ravioli was okay, but had many pieces of crab shell. One of the guys ordered spaghetti with meatballs and sausage, and I just had to wonder what the heck the chef was thinking about when he served the large sausage with 2 beefy balls... We all had a really good laugh at that dish! The spumoni was refreshing as always, but sadly, the Chocolate Mousse Cake was too much amazingness for 3 of us to finish, and we had to pass it on to the kids who happily gobbled up the last decadent morsels. When it was time to leave, we paid the bill and the server said she would bring out a clean glass - which was awesome, who wants to take their dirty glass with them? - for my sister to take home. We waited and waited and waited...All the families with their kids had time to pack up and leave and still we waited. Finally, we went to the server area by the kitchen and asked another server if we could get the glass. He said he could not give it to us and had to find our server to get it. It was ridiculous! So about 20 minutes after we paid, we finally left with the iconic, tall, skinny glass with its red, white and green stripes depicting the Italian flag. The glass will be used at home in undeserved isolation, for we will not be going back anytime soon to get a mate. The actuality of the restaurant did not meet my expectations, but if I had not been to awesome OSF's where the service is as good as the Mizithra dish I usually get, maybe I would have enjoyed it more. Instead, it fell sadly short of its glorious roots. The 2 stars are for the desserts and the fresh bread. And if I could do a half a star for the laugh, I would. Maybe after my next trip to Portland, we'll be drinking out of a pair...
(2)
Cyrus F.

Two words: MIZITHRA CHEESE. If you haven't tried that yet, you haven't been to the Spaghetti Factory. The establishment would be 3 stars if it wasn't for the Mizithra Cheese Spaghetti with Browned Butter plate, which itself is 5 stars. Seriously, if you're at all a cheese fan, there's nothing like it, and you owe it to yourself to check it out. Its kind of a strong, chunky Greek cheese, a cross between parmesan, fetta and goat cheese or something. Its da fricking bomb. The OSF recently raised their prices a couple dollars, before then they were one of the best values for Italian food on the island. The chicken marinara, chicken parmigan and lasagna are all good deals -- not the most flavorful dishes you've ever had but still good for the price. The creamy pesto dressing is a great addition to any green salad, and the spumoni ice cream is pretty good too. But like I said, don't even bother if you're not going to at least try the Mizithra cheese, for Pete's sake. It would be like going to a lobster place without trying the lobster.
(4)
Seth H.

Took the family here for dinner, expecting a long wait and was seated immediately so that was a positive, this place is huge but didn't go snooping around but it's massive. Only ate here once before years ago so it was almost like going to a new restaurant, anyway the food was pretty average, nothing outstanding but the service was very attentive and it's nice to order a dinner that comes with a soup or salad, drink and desert for once. I ordered the spaghetti with meat sauce and Italian sausage, was expecting the sausage to be broken up like on a pizza but it was the whole sausage, which threw me off. My wife ordered the pasta with clam sauce which she seemed to enjoy, daughter ordered the chicken fettuccine and son ordered the half and half platter which was pasta and ravioli, the kids enjoying their dinners. The menu is varied, and everyone can find something that will suite their particular craving. Three stars might sound a little low from my review, and everything tasted how it should, nothing was like "WOW". But will go back.
(3)
Gidget A.

I am not a pasta fan but the little one wanted to eat here. And yes, if you are a parent the kids always win : ).....The service is not the greatest, needed to be cleaner for my taste but lets give it a try. I really enjoyed the meatballs... Very flavorful and moist. Basically cannot complain on any of the food. Will make sure to return.
(4)
Chie F.

ME LOVE SP FACTORY! Tonight I went with a friend who has NEVER been to SP Factory! OMG! Must take her! Today I had the 1/2 & 1/2, which is their Ravioli with spaghetti with meat sauce, BUT...I always ask to change the meat sauce to their famous Mizitthra Cheese! YEAH! My friend had the Chicken Marsala. (See pictures) And I see that they only give you the garlic butter instead of both regular butter and garlic butter. I've never seen anyone use the regular butter. Oh, don't forget their ITALIAN CREAM SODA! Strawberry was my favorite until I tried their Iced Cappuccino one. THIS IS THE BEST DRINK EVER!!!! PLEASE TRY IT!
(5)
Cheryl K.

I agree with many of the previous reviews. The Mizithra cheese with browned butter spaghetti earns it the fourth star. I absolutely love the Managers Favorite where you can choose two different sauces on your spaghetti. What I had last night was the browned butter sauce and mushroom/marinara. It was awesome. Their lasagna is also great. Walking out of there makes me feel like I need to work off the meal for the next week but its quite alright. Haha. Even their salad drenched in their pesto dressing is to die for. Their house Chianti wine tastes stale-ish for some reason but of course I love any budgeted red wine with my meal. Their service is pretty decent. The ambiance is literally "old" but does the job. Prices are right and the food is good!
(4)
Albert F.

mmMMM Garlic Mizithra! What could be better then butter, garlic, mizithra, bacon, and mushroom? In response to some of these other reviewers, OSF is reasonably priced. Service is hit or miss. Yes, its a chain restaurant. I do not see how you can complain about sour dough being too sour, or that it isnt 'authentic' italian or high class.. um okay. Nowadays the sushi place is owned by koreans, the italian place owned by chinese, and the Japanese place owned by someone else. Does it really matter? You dont have to fly to Italy to get Italian food.
(4)
Erika A.

Good God this place sucks. Cheap, but who cares when you serve food that bland and generic. I started with the salad (it's just lettuce) and pesto dressing. ewwww....the "pesto" dressing is just bottled ranch with a green tint to it. A bit more tangy than just your regular ranch, but I didn't taste no pesto. Had the spaghetti for dinner. I like plain marinara with my spaghetti, but I think I would rather have it at home. It's pretty hard to mess up spaghetti, so if you fuck that up, you're in big trouble. I had the ice cream for dessert and after my meal, I just wasn't expecting anything but bland crap for dessert. I was right. I'd even reject this place if I were high, and everything is supposed to taste better when u are stoned. So E&O shuts down, but this place in Ward Center survives?! WTF?
(1)
Tracie F.

I really like The Old Spaghetti Factory because of its consistent quality of food, value, and efficiency of service. Although it is certainly not gourmet it truly is delicious. The pasta with Mizithra cheese is excellent. Although I am sure it is enough calories to sustain you for the next week it is worth it. Their salad is mediocre...something you could likely get at a cafeteria. I really like their spumoni ice cream. Their Italian sodas are great too. This restaurant is very kid friendly. I will continue to go back again and again. It is worth it!
(3)
Michelle L.

i haven't eaten here in over two years because of some stupid grudges associated with this restaurant until recently. within the last two months, i've eaten here FOUR TIMES! it's cheap, fast, filling, and they always have a table for five or more without a two hour wait on a friday night. the complete meals are awesome. i've eaten here enough times with enough people over the past two months to try a bit of almost everything. i think my favorite is the lasagna. i always get the same server girl and she's really attentive. this last time i got this one guy who seemed to have the displeasure of serving us. whatevz. it's usually pretty busy so they must be doing something right. btw, please change your soup for once. minestrone is getting old. they shouldn't even call it the soup of the day since it's the soup of the year! kthx.
(3)
Dean M.

Being a very indecisive person, I always order the Potpourri. I'm never disappointed with the food. I like the comfortable setting and the service is almost always excellent. The 'almost' is the only reason I only rate it 4 stars. The unlimited bread as well as selected drinks are pluses.
(4)
Matt R.

Didn't eat here in years. I expected to be blown away by the food. It was okay, though. Appetizers we're delicious. Our server was Guss...real cool guy.
(3)
Scott K.

I wasnt a fan of this place 20 years ago....and still am not now. I can make a better pasta dish at home and for a cheaper cost.
(2)
Max K.

My son and I went there for dinner after some Christmas shopping and I was telling him that I had not eaten here for over 20 years......now I remember why..... It was really crowded when we walked in but then again, everywhere was crowded...it was Christmas shopping time. We only had a few minutes to wait for a table and when our waiter came to our table it looked like he just ran a marathon. He was perspiring and looked really worn out. He didn't have much personality either....I mean....C'mon, my son and I are local guys and he's a local guy.... but there was no personality there. OK...enough of that... My son didn't like his food and said it was cold. I had ordered a "3-Combo Plate" of Fettucine Alfredo, Lasagna, and Chicken ???. It was very flavorless and wasn't very "eye-appealing". My son normally likes Italian food but couldn't finish his plate. I know he didn't enjoy it. I normally have a big appetite but I also could not finish my food. It just wasn't good. Now I know why I had not been there in over 20 years. I guess it will be another 20 years before I go back.
(2)
Irene C.

This place is cheeeeeesy as in tacky-spectacular. . . .and they have good cheese (like, in their dishes). Well, of their many probably-not-so-unique eateries, the old Spaghetti factory is indeed a factory of wonder. Especially if you're poor, like me. Conveniently located at Ward for you downtown honolulu-ers, this place is inexpensive and always the same. . . but in a good way. It's reliable. You know the bread will always come out too hot to cut yourself so you look like an idiot playing hot potato with a damn piece of bread determined as hell to get it cut (then you remember it's sourdough, and you don't really like sourdough. . but it adds to the challege). The salad will always be right out of a bag with too much dressing so you ask for it on the side (get the Pesto, it is the bomb-bizzle). I always, always get the breast of chicken fettucine because I like routine here. It's unfortunate the prices here are rising, but whatev. It's good for large groups. . it's a fun place. Great for people watching. The decor is horrible. It's like you're in a giant haunted mansion turned Italiano restaurant-o. The chairs are often largely cumbersome and you're sitting two feet from your table, but it's FUNNY. Also, and I make it a point to do so, if you see the hostess guiding you toward the trolley, say something. You do not want to sit in the trolley. It feels like you're being punished. Like you're on display in a zoo. I don't like it in the trolley, mommy. . don't make me sit in the trolley. And no me gusta their spumoni, or spumoni in general. I should just delete that comment, but it's typed and the delete button is so far away.
(4)
Gabby V.

Went here last night w/ the boyfriend. It took us long to get seated because I wanted to sit in a well-lighted area. There are some tables that are so poorly-lit that it seems like you'd be eating in the dark. The hostess was happy to accommodate us and the waiter was great! She was always coming back re-filling drinks and serving the food fast. I got the sicilian meatballs spaghetti which was so immaculate! I also really love the whole decor of the restaurant, nothing I've ever seen in Hawai'i before. This place is always crowded everytime I go. I suggest if you're coming with a group to make reservations. If you're coming for dinner just for 2, you should be seated in no time.
(4)
Thegigglybaby C.

Two stars for atmosphere and decor but the food was really bad =/ I ordered spaghetti white clam sauce and it was not what I expected. I guess I was expecting too much. I thought at least it would come with clams shells but instead it came with little dinky clams... I mean dinky like very small... smaller than raisins. And the sauce was no good, I expected a butter sauce. The only thing I really liked there was the Italian Cream Soda.
(2)
Al N.

Spaghetti has been a favorite of mine ever since I can remember and I always thought I could never go wrong ordering it at a restaurant. That was until I came to The Old Spaghetti Factory. Let me just say that I've eaten here at least 5 times that I can remember and have tried multiple dishes. I can Honestly say that I have never liked anything I've had here and yet every few years I seem to forget how bad the food was and go back for more disappointment. There are too many good Italian restaurants in town to be going here. On a positive note I do like the old school video games they have (or used to have).
(1)
Norm G.

If you are a real "foodie," a critic, a gastronomical, epicurean gourmet-type who wants everything passing over your taste buds to be organic or orgasmic, then you should probably hit the bypass button on your GPS when you run across The Old Spaghetti Factory. However, if you have kids, and you just want to find a simple place that's fun, with friendly servers, and decent "American-style" Italian food, then you have found your nirvana. My son and daughter had spaghetti and meatballs and macaroni and cheese respectively. "Yummy," they both exclaimed. Wife had spinach ravioli, and her only complaint was she wanted more spinach in the ravioli. Yours truly had the baked lasagna. A bit heavy on the tomato sauce on top, but the filling was delicious! The decor with the dark wood and high ceilings is fun and unchanged for decades. Even the glass of Merlot wine was fine. And, since we are approaching $5 plus per gallon of gas, this restaurant is a (relative) bargain!
(4)
Stacey K.

This place is gross. The food taste OLD and mushy. plus I cant get the image of mice running around that huge joint at night. grossss. neva eva eva again
(1)
Mochi S.

terrible - even my hungry children did not eat the food and complained it was junk! quality has gone downhill over the past year - don't know if it's even worth going back. only redeeming grace is the mizithra cheese which is pretty much impossible to screw up. minestrone soup was so salty that we asked for hot water and made 2 bowls of soup out of 1. on the other hand, mac and cheese was watery and very bland. food - with the exception of the salad, bread, and mizithra is pretty much inedible. even the spumoni ice cream has been replaced with some cheap tasting substitute. service was painful. had a caesar salad which showed up after our meal was done. service was slow. sad to see one of our favorite restaurants get so bad :(
(1)
patrick o.

Have I been here before when I was a kid? Maybe its because this place felt like the restaurant Tom Hanks and his pal went to in BIG. Maybe its because they have a Pacman machine upstairs. The service was pretty average, with our waiter taking 10 minutes to come back and take our order. The food was, just ok, and I felt like I could have made the same thing with a trip to Safeway and 10 bucks. The portions were decent, but really whats the point of a lot of average food. This place was definitely made for families, so if you are on a romantic getaway, stay away.
(3)
J K.

I love spaghetti, so anything with marinara sauce on noodles will do it for me. Their spaghetti is really watery and the white sauce is tasteless. It used to be worth the price, but prices went up and now it seems it may not be worth the price. The garlic cheese bread is the bomb though. The service ABSOLUTELY HORRIBLE! I have no clue where the waiters/waitresses go, but they take very long. Once waitress would seriously wait until her tray (the huge round one) was full before serving us anything. For real!!! She never came back without the tray! For $7 at Grace's Drive Inn, you can get comparable spaghetti with meat sauce.
(3)
Tom L.

This is not Italian. It is ketchup on noodles. Yuck. Avoid it like the plague. Go across the street to Buca. Much better
(1)
Merry C.

Ate at around 2pm, no one was really there. The servers were friendly. The food was pretty good. I had the pot porri and my mom had the mushroom. I thought the spaghetti noodles were cooked well and it did not taste like cheap italian food. It was certainly is not fancy 5 star food, but it is good enough for me. The main problem I had was that the servers kept coming to check on us. I'm obviously having a conversation, so leave me alone! they had to bother us to take ONE plate and then 5 minutes later for another ONE plate. Why can't you just take 2 plates later at the same time?! They were nice but they also gave me the check and processed it while I was still eating. HELLO, I'm not done eating yet! Are you blind or just stupid?! I'm not sure if they wanted to eat lunch at that moment or they were bored because there was no other customers there, and it wasn't as if they closing anytime soon, so I'm not sure why they ushered me out so quickly when I haven't finished eating yet. I like to take my time so I really hate people who rush me, especially when there is no reason to. I'm not sure if I will ever come again, the way this company treats its customers is very incompetent and they clearly lack understanding about common decency.
(2)
Isaiah K.

Back in the day maybe three four years ago i remember paying only 25$ for three people complete meals, now i just paid 65$ for the same old thing. I wasnt impressed at all. Probably wont be going there for awhile.
(2)
Ed K.

whoever cannot cook better spaghetti than them doesn't deserve a kitchen at their house... lol
(1)
Michelle F.

Took the kids here for lunch around 11:30a on a Friday. and requested to sit in the trolley. The host said they were really busy but we could sit there anyway. I didn't quite know what that meant. Yikes, I make a better salad at home. They didn't have Italian or French. Not everyplace has French, but I was a little surprised that they didn't have Italian. My vinagrette only deserves a mention here b/c it was bland. The brown butter and Mizithra cheese dish is what I go for since we don't have this restaurant near us and I can't always find the Mizithra cheese. Me thinks I will look harder to find the Mizithra cheese at specialty or Greek markets, b/c I've made better versions of this dish at home. After reading the reviews, I feel like a bad mom for allowing my daughter to go to the restroom solo. (She didn't say anything about it being scary...maybe the clown is just in the men's room?) Service was slow and the waiter seemed as if the lunch 'rush' was too much for him. People were waiting to be seated when we left, and I'm guessing it was b/c of lack of help since there were many open tables near the trolley. On a plus, the server did bring two bowls of applesauce for one of my children, though it's going to take more than that ''extra' to bring me back here on future vacations.
(2)
Jason L.

I came here last night with 7 of my family members. The ambience is very nice, like the lighting and decoration. The last time i went there i was very young probably like 10 years old, i am now 23 so it has been a while. Unfortunately i was not impressed by the service or the food. Here is a list of my comments on the experience: 1. When we walked in there was only one booth with a host to accept customers while other hosts and hostesses were standing around the front counter presumably talking and supposedly greeting customers. 2. My sister mistakenly told them we needed a spot for 7 adults when she should have said 8 because my 1 year nephew was with us (babies take up more space than me at the dinner table and I am 6 foot 240 lbs.!). The first table they took us to was way too squooshed for us 8 people so they said they would move us. Turns out they moved us to an even smaller table without realizing that we had more people than expected. I thought this was quite idiotic, it is not hard to count the number of people in a party. So we had the baby sitting at the end of the table and the spot was squooshed enough, then they told us no one can sit at the end because of safety hazard... we decided not to move because we had already been set back like 20 minutes because of the commotion and we were hungry. Also the second table they gave us was literally tucked in the corner right next to the fire exit wtf!??!?!??! 2. SO we ordered, they brought bread and butter. The loaves of bread were uncut so my sister had to use her hands and knife to slice the bread (which i didn;t like but w/e). They also do not do bread plates so you have to hold your bread or put it on the crumby paper place mat to put butter on it which i found to be UnCIVILIzed. everybody except me and my bro-in-law got salad. Me and bro-in-law got minestrone soup. They did not bring our soup out when they brought out the salads. Then the waiter forgot to bring the soup and I had to ask "Is there anymore soup left?" It seemed like it was this guy's first day at work or something he was OUT OF IT and helping other tables way more than us. Then he brought out all of our entrees at once before bringing our soup. When he realized that we were still missing our soup he brought back me and bro-in-law's entree to the kitchen and then brought the soup. I didn;t like this because it made me feel like i had to scarf down my soup so that my entree would not be sitting in the kitchen cooling down. Sure enough, when he brought out my entree it was not hot but only lukewarm. :( I had "the premier" which consisted of a piece of chicken marsala and a hefty piece of lasagna. The lasagna was pretty good and decent. The chicken was good but the mushroom marsala sauce on top of it was overly salty. ( this doesn't surprise me much because all chain restaurants utilize saltiness to flavor their foods) 3. the waiter forgot my bro-in-law's milkshake also but made up for it by leaving it off the tab, which i appreciated. 4. I got the iced tea that comes with my meal, i had been ultra thirsty all day because i was suffering from dry mouth. I had to ask twice for him to refill my iced tea, and I only had it refilled once! 5. I got the vibe that this place isn't as tight as it seems. It is just run by a bunch of young people (like high school and college age kids) most of which probably don;t care much about customer service as long as the people get their food. I would have liked to be greeted with a smile at least when we walked in. 6. I probably will not ever be returning to this place, it is not tight, it was not fun, i was quite uncomfortable, service was mediocre and all the waiters, hosts, hostesses, and waitresses seemed like they didn;t care and were ready to go home
(2)
Mommy R.

We decided not to go back to this place anymore. Though I used to love this restaurant in a different city because of rich atmosphere, Honolulu servers are not trained at all- no hospitality! That's what I noticed the first time I visited there. Then tonight. First of all, the glass was filthy, but the server did not even notice that. Then she was very unhappy when I asked for straws for my kids (she did not give me one after all). Finally, I ordered 3 kids meals for each of my 3 kids. When I checked my bill , one of them was charged for adult price. I asked her what the heck, and she not only admit her mistake but accused me that I ordered adult portion for my 5yo, and he already ate the meal so I should pay for it. She was so unprofessional. Their food is not Italian at all. It's just American overcooked (pre-cooked maybe) pasta. They don't even know what al dente means.
(1)
nicole d.

We went there for lunch on a Saturday and got right in. The place is awesome looking if you like the olden look. The service was great, very polite and on top of everything. The food is FANTASTIC! I got the manager special with have white clam sauce and half mazithra cheese and it was the best I have eaten. The others I was with all raved about their food also. I will be going back to this place over and over again because it was so good.
(4)
Mary c.

I've always loved this place for the grand decor- great place to take a date for the atmosphere. The food isn't drop dead amazing nor inventive but hey it's what you'd expect from eating at any other Italian restaurant.
(5)
Ben H.

You know I never think about italian when I goto hawaii, but this place is the worth the trip.
(4)
Aaron S.

The Old Spaghetti Factory in Hawaii????? Yes, kid's choice. They love the one in San Josy and haven't quite developed a taste for raw fish, kim chee or li hing anything. Great night before we had to leave. They loved their spaghetti which made it an easy night for all.
(4)
Terri N.

I like this place for the decor and cheap grinds, for the price you gotta admit this place is not bad.
(4)
Fedora A.

Some people hate this place because by their standard, they consider the food unauthentic Italian cuisine. But that's not why I hate this place. I hate it because by my standard, they have unauthentic Italian water. That's right. The water they serve tastes nothing like it does in Italy. I hate the meatloaf dish served with mizithra cheese pasta. The meatloaf is soft and tender beyond what my gustatory cells are able to comprehend, and pasta bathing in subtle butter with beautiful mizithra cheese delicately sprinkled over every noodle never fails to piss me off. The large portion made my skin cringe with anger, because I was not only content with my meal, but I still had leftovers to eat the next day. How dare they. I feel nauseous when thinking of the tri-combo. Why the hell would anyone even think of putting a generous portion of delicious, moist chicken marsala with a heaping pile of juicy half-lasagna and fettuccine alfredo? Do they want us customers to be walking out of the restaurant satisfied and wanting to come back? The sicilian garlic cheese bread has way too much garlic and cheese for what you pay for. It's like they want you to think it was awesome. Service is prompt, friendly and helpful, so you know not only is the food trained well, but so is the staff. I honestly don't know how this place stayed in business so long with a practice such as the aforementioned. Despite all that, it was pleasant to wait awkwardly with dozens of other strangers in the lobby area. I love screaming kids, claustrophobia, and a seating system that never fails to seat you slowly. Ahhh...that made me feel better about this place. Dine here and your appetite will meet a quick doom at the hands of, "unauthentic Italian cuisine." And water. Et tu, brute?
(4)
Patti L.

We always like the food here and always had good experiences here. This time however, there were 3 of us and when the waiter brought our sodas, he only brought 2 sodas & 2 waters when we didn't ask for water. It took a long time before my daughter got her soda. As soon as we got my salad our entrees came. When he brought our desserts he just plopped it on the table on top off the check tray and went to get our take out boxes. My friend asked a question about the food & for his response I am sorry but that was only his opinion. It will be a long time before we go again.
(2)
Tom S.

came here for my birthday. great service. gets really packed. there was an option for vegetarian lasagna. came out quite full and the meal even included ice cream. the italian soda was pretty good.
(5)
LooLicious L.

I like the ambiance, old world, kinda like you're in a haunted house or some cheesy restaurant in Disneyland but the food is well below average. When you're done eating...you reluctantly ask yourself..""Yuck, why did I just eat that? It wasn't even that good?!!" Also the place doesn't feel very clean. You';re better off eating spaghetti from Makai Marketplace in Ala Moana.
(1)
Inthira M.

If you want a cheap Italian meal you can't go wrong coming to the spaghetti factory. Every meal comes with your choice of soup or salad (the soup is always minestrone and for the salad, my favorite dressing is the balsamic vinaigrette and the pesto.. which is like ranch but 20x better.. I always ask for both on the side) and unlimited bread with their awesome garlic butter. I'm always full before my pasta always comes b/c the bread and salad are so yummy. Their new menu has the "complete meal price" already listed (a complete meal comes with the soup/salad and bread thing but it ALSO comes with a drink and spumoni ice cream). That's why the prices have gotten a little more pricey.... but if you don't order a drink or ice cream they minus (don't quote me on the price) $1.50 or $2.50 or something which brings it back to the old prices. They now also have a new lunch menu with like the unlimited soup/salad combo thing and they even have sandwiches like the Italian sub... but only for lunch. I, once again, usually order the same thing when I come here. Last time I came with my whole family and bf and boy am I glad I got my usual of pick any two (I pick clam sauce and mizithra... anything that has mizithra cheese on it is yummy) and then I got a small side of the broccoli and mizithra cheese (a small is big enough to share). My mom had the potporri (comes with 4 sauces: meat, tomato, clam, mizithra), dad got the meat sauce (it tasted like chef boyardee... so basically, like dog food), bf got the alfredo with chicken (so ordinary and lacked seasoning), and brother got chicken caesar (it's a salad... no comment. lol). On other occasions I've tried their sampler that has like the meatloaf, chicken marsala, and lasagna.. or something like that. Chicken marsala was horrible... and I'm not the only one to say that. I've also gotten the herb chicken with the mizithra pasta and the chicken. The only beef I have with that dish was the chicken was so small I coulda eaten it in one bite but I was trying not to be rude (portion sizes for all their dishes have gotten way smaller... I know, I've been coming here since middle school. But it's not a big deal, I'm just pointing it out). The spaghetti with meatballs is good and my friend seems to love that stuffed tortolini dish they have. And one last thing, every time I come it's always hard to get my server to come over to check up on us, refill water that sort of thing. I know it's always busy and I'm not sure how many tables every server has per section, but that's my analysis. If you happen to catch the server they do get what you're asking for, though, how long you're going to wait is a different story. And also, if you don't like kids you should not come here b/c this place is full of them. haha. I guess everything here is pretty average (or at least what I've tried),. It's not "oh my gosh fantastic!" but it's not "I want my money back it was so horrible," but I mean what do you expect from $8 a plate. You're not going here to get gourmet food, you're going for that deal of a meal you're getting. As long as my clam sauce, mizithra cheese sauce, pesto salad dressing and bread and garlic butter doesn't change, I'm still going to come back here.
(3)
Rebecca N.

This place is a freaking joke. Not only did this one location do me wrong, but the corporate headquarters did me wrong as well. Definitely take a minute to read this story before visiting an OSF... PART ONE: A while back, two friends and I decided to check out this place, especially because I had heard that they served gluten-free pasta. (I have Celiac Disease, and I'm very allergic to gluten. So when I hear about gluten-free food at a restaurant, I'm there! But I still have to be skeptical.) We got in right away. We were seated at a table near a huge party with a dozen screaming, obnoxious kids. Food was all over the floor, the place was a mess, we couldn't even hear ourselves think. The sever was very lax and had no sense of urgency. (I am normally very accepting of serving mistakes/mishaps, because I too am a server and totally understand). But this server had absolutely no personality, no care in the world. I ordered a dish, but specifically explained to him that the pasta HAD to be gluten-free, or I'd get sick. I repeated this multiple times. Half hour later, our food had not come out. Then my friends' food finally arrived, but mine did not. Another 10-15 minutes went by, and the server -and my food- was nowhere to be found. When he finally showed up, I asked where my food was. He disappeared to go "find it." When he brought it out, it was immediately clear to me that the pasta was NOT gluten-free. Gluten-free and regular pasta look very different. I asked him if it was gluten-free...he just stared at me like he had no idea what I was talking about, then mumbled, "Uhhh...no." Thoroughly irritated, I tried to jog his memory. "Remember? We talked about this? I'm ALLERGIC..." He took the food back, then returned to tell me that there was no gluten-free pasta readily available, and it would take 15-20 minutes to make. I just said fine, and he left. By this time, my friends were done eating. More than 20 minutes went by, and no food came out. When they FINALLY brought out my food, almost a half hour later, the pasta looked EXACTLY like it did before...NOT gluten-free. The server tried to assure me, in his stoned-like manner, that it was okay. My gut told me not to trust them. That's when we just said forget it, send a manager over and bring us the check. Another 15 minutes went by, nothing. No check, no server, no manager. When the server finally dropped the check, we paid, left a mediocre tip (something I usually NEVER do) and left. A manager was no where to be found, so we just left. I was livid...the experience was absolutely pathetic. It doesn't end there, though...this gets even better! PART TWO: I wrote a very angry email to the corporate headquarters about my experience. A few days later, a man called to respond to my message. He told me something very promising...well, it was promising at the time. He told me that 1.) They were extremely sorry for my bad experience and 2.) My angry letter had sparked a "new movement" in the company. He went on to explain that they were going to revamp their server training program, and include detailed training about Celiac Disease and gluten-free food and the importance of insuring that Celiac's GET that gluten-free food. He also said that they were planning on creating a gluten-free menu. To finish the conversation, he said that they would not be content with their performance until their plans were carried out and UNTIL I personally approved of them. He told me that in 3 months, he was going to call me back and invite me to attend the restaurant, on them of course, to evaluate their new performance and experience. He told me that they were going to use that 3 months to drastically revamp their restaurant practices. I was pretty intrigued by his message, and told him I'd be happy to attend again in 3 months and rate the experience. He told me to expect his call in 12 weeks or so. Well, it's a year and a half later...AND I NEVER HEARD FROM THE CORPORATE HEADQUARTERS AGAIN AFTER THAT DAY. The jackass told me what I wanted to hear, he lied to me, he left me hanging and never lived up to his promises. The Honolulu OSF location AND the corporate headquarters have deeply offended me. Needless to say, I will NEVER attend as OSF again, and I will be sure to tell EVERYONE how pathetic this company is. And as for those with Celiac Disease, don't even risk it. Stay far, far away from this place.
(1)
Darci N.

Who doesn't love Spaghetti Factory. Always a stop when we have a concert to attend to at Blaisdell. Great decor and quick service. Always busy.
(4)
Jenny C.

This is my first time trying Old Spaghetti Factory, it will also be my last. I came in to this restaurant, realizing it's been around for a while so I didn't expect too much but also had the knowledge that it being around for so long must mean it's doing something right, right? Okay well, the best tasting dish we had all night was the shrimp artichoke appetizer thing. I had the meat loaf with spaghetti. If anyone is lacking in salt intake, go ahead and order the meat loaf. It was salty and very hard around the edges. My only guess is that they make the meat loaf ahead of time and then reheat it right before serving...which would explain hard dry edges all around. All night, the service was very slow but I did feel bad for our waiter because he seemed like he was overloaded. If you're looking for some good Italian food, this wouldn't be it unfortunately.
(1)
Alexandria G.

Oh Spag-Fac, what happened to you? I feel like you're a pretty girl that let herself go. You took your popularity and charm for granted and slowly lost your desire to care anymore. So sad, Spag-Fac, so sad. The only thing that keeps me coming back to this place is the Mizithra Cheese. That by itself gets 5 stars. The spaghetti with browned butter and mizithra is, in my opinion, the best thing they have on the menu. They even put it on broccoli and it tastes magical. How many times have you heard broccoli and magical in the same sentence? Yes, it's that good. With the exception of their meatballs, meatloaf, and their cheesy bread, everything on the menu is pretty bland and uninspired. It reminds me of those packaged Nutri-System meals you can order from info-mercials. As for ambience, don't expect to come here for a quiet, romantic dinner. This place is crawling with families with young kids and military people who both go for the same reason- it's cheap food and they can be loud there. Yeah, not so fun for the rest of us. Although some people think it's tacky, I happen to like the decor because it makes me feel like I'm eating inside Disneyland's Haunted Mansion. The thing that irritates me beyond belief is the service, or lack thereof. All the servers should be implanted with that location-tracking micro-chip that dogs get if they ever get lost- the servers here love to disappear. It gets to the point where I have to ask other servers to go find my server for me because the mizithra cheese has coated my throat and I need a re-fill on my water so I can wash it down. Seriously, the service here is terrible. Almost as terrible as the fact that the servers have to wear aloha shirts in an Italian restaurant. If it wasn't for the mizithra I would have stopped coming here a loooong time ago. Pretty sad that a cheese is the only reason to return to a restaurant but whattaya gonna do?
(3)
Jason S.

I can't believe this place only has 3 stars on Yelp. I love it here. Great food, generous portions, all the fresh hot bread you can eat, and it is very reasonable. All entrees come with a basic salad, iced tea, and a scoop of ice cream. Get the pesto dressing for the salad. Its basically ranch with spices in it. Awesome. You can also get soup instead of salad if you prefer. Can't go wrong with any entree. I've never had a bad meal here. Service can be spotty though. I've had to serve myself water in the past (minus 1 star)
(4)
Justin H.

Prices are good, cheese is good, service and food not so much.
(2)
Allen D.

I have to say I have mixed opinions about this place. The ambience, in my opinion, is wonderful. The victorian-ness of the entire place, the darkness, the high ceilings, old turn of the century mix matched chandeliers and wall sconces. Sort of reminds me of an old San Francisco victorian palace. This place is HUGE. Downstairs, upstairs, If anybody knows of the Winchester Mystery House in San Jose, this sort of reminds me of it. I mean, staircases leading to nowhere, walls and walkways throughout, you can get lost here. In fact, this would be a great place for a seance or a murder mystery ha ha. I was trying to find the mens room and after walking all over, somehow ended up past a partition where a few servers were breaking/eating. They directed me UPSTAIRS. Anyway, the food is nothing really to write home about.You go here for a rather inexpensive meal, to get filled up, and hopefully a good conversation with someone you enjoy being with. As others have said, the menu is not that inspiring, and a bit difficult to understand. I think everything is classified as a meal, no? The bread is sourdough, and in San Francisco, I find it much better to be toasted at least, ie. crisp outside, soft and warm inside. This was not toasted. I think a french bread would have been a better choice for table bread. The dishes themselves were quite hearty. the marsala chicken was good, the ravioi alright, but like someone said, not enough sauce, and had that tinny taste. I would have loved to have seen a good carbonara on the menu, or maybe some pasta dish like a spaghetti alla vongele, or white cream or something. Maybe it was there, but I remember seeing a meatloaf... But like I said, go for the ambience, I was there at noon and it was dark inside but the windows provided sunlight. I bet it would have been fantastic at night amongst the glow of the victorian light fixtures and dark paneled walls. Can you imagine eating by candlelight here? I would love that. The spumoni, meh.. It didn't have the little pieces of things that should go in it. they should get theirs from Maurice at La Geleteria, but this tasted like a spumoni you'd get in the grocers freezer. Our waitress, Ann, was exceptional. Almost too exc eptional. When me and my dining friend were engrossed in conversatiion, you could count on her asking us something about our meal, our drinks, were we okay etc. She was exceptional however.. Anyway, I'd go back. Yes indeedy. But I like my spaghetti sauce better.
(3)
Shige O.

Def. a good place to eat. The ambiance is always nice, with the old fashioned decor and the simple fact that the entire menu is based on pasta. Parking is free, they accept cards and cash. Sometimes depending on the night you could encounter a long wait so i suggest going on an off night during the week if you have a fairly large party. If you like simple Italian for a fair price check it out. The service is usually always good, when busy there a little slow but its busy so just be understanding.
(4)
Scott H.

This place sucks...I've hated since I was a kid, and my wife for some reason thought it was good. Last two times I've been there have been a total disappointment. 1st trip: Sour-dough bread is way too sour, overpowering! I order a soft-drink, it sucked (bad fruit punch) so I order a different soft drink (after telling the waiter of the bad fruit punch), and the waiter charged me for two drinks (which I refused to pay for, and didn't). fettuccine Alfredo was drowned in an unflavorful sauce, which no amount of Parmesan or salt and paper could rescue... 2nd Trip: Same problem with the bread. Root beer was good. I order the Chicken Cesar, and the first problem, tiny bits of chopped tomato in the salad. Thankfully they were sprinkled around the sides, making it easy to scrape off. The salad itself was good, plenty of dressing, but not too much, greens nice and crispy, dressing pretty good, like a good store bought dressing (obviously not made in-house). The BAD: the chicken on the Cesar was obviously not meant to be on a cesar salad. It was not broiled or grilled, it was some kind of pan fried with a light batter and WAY OVER SEASONED! It was seasoned to stand up to a rich tomato sauce,not a light cesar salad. did not finish the chicken which ruined a decent cesar salad. The Wife: She had the manager special with a tomato based sauce on one side and cream sauce on the other. Both were horrible. No flavor in the sauces or the noodles. The tomato sauce refused to adhere to the noodles, too. Noodles were way overcooked. Side of broccoli was not up to par, tasted "off".... Our desert ice cream was alright, but tasted like the ice cream had been let out to melt, then re-frozen. Overall, a very bad experience, and to my delight, my wife has forever crossed the Old Spaghetti Factory off our rotation of restaurants we visit.
(1)
jesse g.

i was expecting better spaghetti from a place called spaghetti factory i seriously feel that you can all buy your own noodles, pick up some ground beef and ragu/prego and make better spaghetti for cheaper. bottom line: for a restaurant that appears upscale, the food was pretty mediocre i won't even speak of how nice the restaurant is or how good the service was because the food, which is the whole reason to eat out just negates these facts anyway. like the rating says: 2 stars: meh, i've had better
(2)
Darcy M.

Unless you have a house full of kids that you need to feed and you're too tired to cook, don't bother going here. Actually, even then, you're better off just busting open a Costco-size can of Chef Boyardee. The food is not made for adults. The menu is uninspiring, presentation doesn't exist, service is mediocre and the quality of the food is just plain bad. If I were on a date and the guy tried to take me here, I would dump him faster than you could say "buen apetito." The one star is for the bread. Otherwise it would've been a big fat zero.
(1)
Nikki C.

A fun family place for dinner. My son love is there. What's not to love??...spaghetti....a kids all time favorite. My husband and I always get the Garlic Mizithra. Soooo good. I like to get a side of alfredo sauce with mine...only because its a little on the dry side. And the prices are GREAT! A 3 course meal (salad or soup, entree and dessert) for anywhere between 10-20 bucks. You can't go wrong...
(4)
Tracy C.

I had the meat lovers treat. It was winnahs!!!
(5)
Brooke M.

This place is just pure crap. I have no idea why I had so many birthday dinners here growing up. Well, yes, I do. This is a kid's restaurant. Don't be fooled by the lack of singing mechanical bears, it's a kid's restaurant. Kids will be satisfied with below average "sketti" and spumoni ice cream and getting to sit in the trolley. The veggie lasagna was some of the worst food I have ever been served in a restaurant. (Well, technically it was served to my bf, cuz he ordered it.) It was sour. I think it was going bad. If it was up to me, I would've sent it back and ordered something else. My spaghetti with butter and myzithra was good- I think it's one of the only safe items on the menu. I also got half mushroom sauce. Now, they used to actually put mushrooms in the sauce. This time there was a very unappetizing pile of black, over-sauteed, past their prime mushrooms on top of the pasta. I quickly scraped them to one side of the plate, hoping that someone would see them when they took the plate back and realize, hey, maybe we shouldn't be serving something that looks that gross. I can hope. Is it bad to give stars for nostalgia? Cuz it really doesn't help someone who's wondering if they should eat somewhere today. Well, anyway, stars for nostalgia, the cool decor, and the blackberry cream soda- for which they apparently don't give free glasses anymore! Unless our server forgot, wouldn't be surprised, she wasn't all that on it. Who cares- I don't need a keepsake from this place.
(2)
Scott M.

The overall ambience here is kind of dark, not sure what look they're trying to go for. I ordered the spaghetti marinara which was okay. The price of it wasn't bad considering it came with a salad... Albeit an out of the bag premade salad. Others in my party ordered the crab ravioli and the chicken Alfredo. The crab ravioli wasn't too bad. The chicken in the Alfredo was extremely salty. The service wasn't too bad but a little unorganized, we almost received a different tables salads as well as their entrees later on. All in all I probably won't be dining here again and I wouldn't recommend this place to anyone... If you really good family Italian food in the ward area, bucca di beppo is less than a block away.
(2)
Liz D.

I used to beg my parents to take me here when I was younger. They always had huge meatballs that tasted way better than my mom ever made (sorry mother :D ). However when my friend and I went back to eat there recently it was not quite up to par. Our waiter was fantastic, always making sure our drinks were full and met every need. It just seemed a little creepy once he would start coming by every 5 minutes like clock-work. He was a young guy and I understand he was just doing his job but it seemed like he was nervous for some reason. Anyway, our food was pretty good but it definately did not shoot off fireworks in my mouth or anything. My tastebuds were satisfied but only due to the meatballs that were on my spaghetti and marinara sauce. My friend had the crab ravioli and thought it was pretty good. Maybe I should have tried that or the lasgana instead of spaghetti and meatballs. The restaurant was very clean and the rest of the staff was very polite, I just feel that most of their food was something I could make at home. I was disappointed that it did not seem like that great as it did before.
(2)
Pearl M.

I'll start with the positive. The atmosphere is fun and unique. The garlic mizithra is delicious. The prices are a super value, too. But service there is slow and incredibly poor. Or maybe it was our server - Shelley. I eat out very often, and am close to many food service industry workers - and this was the worst. She took a long time to take our orders. She brought the bread, but no plates. I asked for plates, and she didn't bring it until after our soups were brought to our table. She didn't refill my beverage. She didn't make eye contact. I wanted dessert, but she didn't offer that, just brought the check. She pushed the seasonal gift card - which I know that they get incentive for. I purchased one, and she made the transactions so confusing that no one on our table understood just how much she charged us. I can get delicious food at reasonable prices elsewhere. Excellent service included at other places, just not this one.
(2)
CodyAnne P.

Too expensive for average food and okay service - the servers always seem over-worked. The atmosphere is nice enough, but it can get really loud.
(2)
Young Mi K.

This place has good deals. For the price of an entree (~$9-15) you also get a soup or salad and dessert. Although the dessert portion is small, it's just enough after a filling meal. I recommend the vegetarian lasagna. It's very delicious. The tomato sauce, pasta, and vegetables are layered in perfect amounts. The chicken vesuvius is pretty good, too. I don't like chicken, but the sauce was great. There's a nice spicy kick to it. I think the atmosphere is pretty good, too. The ceilings are high, there's a cable car if you want to dine in there, and the ambience is very old-world...kind of like a church. But if you sit near the window, you get a nice view of the beach. I recommend this place because the quality is good for the price.
(4)
Paula J.

Decent food, nice fun decor. Decent price. Had a great server Ken in the upstairs bar who made us feel right at home. Oh, and good spumoni ice cream.
(4)
Sara H.

used to go here all the time with the fam. i remember always having to wait super long to get seated (and they never took resies.. not sure if they do now?) but the food always being decent. also remember the pacman game in the foyer area! :D went again recently to carboload and had a pleasant experience. love that you can get a full meal (salad, bread, entree and dessert for less than $20! what a steal!). the bread and butter is awesome but usually served piping hot and NOT precut (whats the deal with that!) so use caution when cutting. the mizithra cheese is their specialty and is superrrrr yummy, def my fave thing to order. i also really like the spumoni ice cream. it's very unique and delicious. didn't order any drinks myself but my friend said that the house wine is just franzia, straight from the box. the one she had was sour and the waiter wasn't super helpful in fixing the situation. he just reported that the bartender said they just opened the box. well... if it's sour/gross, shouldn't they fix it / toss it out?! that was my only real complaint from the meal. parking's not my favorite (not a fan of the ward warehouse structure) but the ambiance of this place is fun. very old and rustic with big comfy chairs and stuff. you feel like you're in a fancy mansion! :) fun place for kids / groups!
(3)
Liz T.

If the food here was that lame, the Friday/Saturday wait wouldn't be a solid 45 minutes. Yeah, the spaghetti is Italian simplified and mass-produced, but what are you paying again--$12 a person with free sourdough bread and salad? I've been here at least a dozen times, but being a creature of habit I've always gotten the Spaghetti with White Clam Sauce. The portion seems smaller today than when I first came in high school, but whatever--this is probably a good thing since my metabolism has slowed down. Remember to get an Italian soda (raspberry is my favorite); it compliments any factory dish well AND you get a clean glass to bring home! As if that weren't enough, the waiters aren't bad to look at either. Come here for spaghetti and get your eye candy fixin', too. A bunch of them will gather to sing if it's your birthday, so--uh, make sure you tell them every time you come, ladies.
(4)
Dean M.

Terrific place for a budget friendly family dinner or lunch. Had the baked chicken. The chicken was slightly dry and over-cooked. Love the spaghetti with the mizithra cheese. The bread and coffee were good but not great.
(3)
Andrea A.

The Food was great. The service was horrible. Our server seriously forgot about everything we ordered.
(1)
Marc T.

Soup was cold. Room temp. My clam pasta was ok noodles were over cooked. I CANT GET OVER THE MUSTY SMELL. Our waiter KYLE was slow, lost our order in the kitchen. And not 20 into our meal asked us if we needed boxes when we were obviously halfway done. IF YOU WANT TO EAT IN A STINKY PLACE THAT REALLY SMELLS OLD EAT HERE.
(1)
Stacey S.

Overall friendly, helpful staff. Hot, pretty tasty food. Family and I been going there for a good amount of years, and not once have I personally been disappointed. Italian Soda that comes with the savable Old Spaghetti Factory glasses are good. Personal favorite desert. If you don't like cramped, and/or being stared at, I suggest you not take a seat in the old train trolley thing...If you wanna brave it for the kids its okay, but for adults, eh.. too crowded. Personally, I like the decor/atmosphere. I like the old feel to it. Certain chairs are big and comfy, you're like, a king or queen siting in some of those seats. I like the minus of the modern feel in there (I am probably just an old soul at heart). I like the fact of that warm bread with the butter that always comes to your table and replenish when you run out.
(5)
Sandra H.

This used to be a great place to eat. Haven't been here for a while so decided to give it a try. Food was bland, lukewarm and service not great. I think I will try another restaurant next time.
(2)
Joshua C.

"Love is like Oxygen. Love is a many-splendoured thing-love lifts us up where we belong! All you need is love" * This is where I fell in love... ...with Spaghetti =) While my tastes have matured into an infatuation with authentic Italian cuisine, I'll always be passionate about this Americanized wonder dish. Ask any of our close friends and they'd probably tell you they've eaten Spaghetti with me at some point. It's one of the first meals my better half and I ever shared when we started dating and what we ate when we got engaged (along with Korean chicken). It's what got me through college (in addition to grants, Federal loans, work study, two amazing parents, and a lot of prayer) It's what I tried at almost every restaurant on the island, which is actually kind of dumb. There's a whole lot of really nasty stuff being served around Oahu. For the most part I'd rather just make my own. But that's not how I feel about the Old Spaghetti Factory. In all the twenty something years I've eaten at this place I've yet to be disappointed. Growing up (starting from my hanabata dayz), when mom and dad would ask where I wanted to go celebrate, "Spaghetti Factory" would always be my reply. This place was my "Birthday Restaurant". So I still get the same thing I've always ordered, "the Manager Special 1/2 Meat Sauce, 1/2 White Clam Sauce", And now I can even super size my meal (and unfortunately my waste line). Admittedly on rare occasions (only on my most schizophrenic days) I'll order the Spaghetti Sampler with its four different sauces. A few other things I really like about this place: Italian cream sodas with take home glasses, funky decor complete with tiffany style lamps, garlic cheese bread, old school prices and the Blue cheese dressing. Head to Meditteraneo ( yelp.com/biz/mediterraneâ€¦ ) if you want a taste of Italy, but for a fun kid/group/wallet friendly Spaghetti fix go to the Factory and fall in love (Three stars for nostalgia plus one for love, true love). *Christian from the film Moulin Rouge
(4)
Shay F.

I like spaghetti factory...I know that this place is pretty old...but I like their potpourri spaghetti. This spaghetti comes with a meat sauce too, but I usually ask for them to change it to a tomato sauce since i don't eat meat, and they'll do it for you. I like the sour dough bread too. =o)
(4)
Rose L.

The food is good here and the decor is fun. I usually get the spinach/mushroom raviolli and my boyfriend always get some kind of fetticine alfredo :) He also loves the tossed salad with the creamy pesto sauce (they DO sell the sauce, by the way and yes, he asked) We're always satisfied with our meals there and it's cheap!
(4)
Chris O.

Not bad for the price. The chicken penne was good. Personally like the clam sauce and put a little red pepper flakes on for sum heat. Service was pleasant and fast.
(3)
Kelli S.

I love coming to this restaurant to eat. I know there are better Italian restaurants but for a quick fix this is awesome. They have lasagna, chicken parm, and other norms which all taste good. The meals all come with a drink, salad or minestrone soup and dessert which the best is the spumoni ice cream.
(4)
Emiko T.

Alrighty pasta connoisseurs. If you're looking for high quality Italian dishes, go to your nearest Buca di Beppo across the street... Okay just kidding. But look elsewhere for authenticity and know what you're getting is commercialized food. Coming to the Spaghetti Factory is coming to stuff your face with the best butter and cheese concoction EVER, allegedly eaten by Homer while creating the Iliad. (Those who remember the OLD SCHOOL menu will know what I'm talking about). So coming here after years and years of growing up on Mizithra Cheese from the San Jo restaurant, taking a long hiatus from the place, and then finally reconnecting with it last night at Ward Center was a pleasantly surprising and satisfying experience. They face-lifted their menu (now complete with whole wheat and gluten-free pasta!) and seem to have more options to mix and match their pastas. Service was excellent, and she was totally on it. When the food runner brought out my dish with the wrong pasta, our waitress spotted it right away and sent it back to the kitchen. Now that's the kind of attentiveness that would bring me back to a conventional establishment. The salad was wilty, so go with the soup. The Mizithra Cheese was delicious as ever and the Marinara Sauce...plain and boring. But for $9.25 for a plate that filled me up, I'd say it was worth it. If you go upstairs you'll find the restroom, and one of the coolest, dark vintage bars/lounges ever. What an awesome place to sit and wait during a crowded dinner hour, which thankfully we didn't have to fight, but I guess I wouldn't even mind if I had to kill time up there. In all, a great place to take a group, get your grub on, and get your fill of cheesy butter pasta bliss.
(4)
Teresa G.

I an not a fan if this place. There's more to spaghetti sauce than just tomato sauce which is what it basically was. Tomato sauce on top of noodles. I do not recommend coming here
(1)
Wayne T.

So authentic that it actually tastes like you're eating OLD SPAGHETTI. This place sucks and is like the school lunchroom version of an Italian restaurant. BELOW AVERAGE.
(2)
Bernadette O.

The great thing about this place is the upstairs bar/waiting area. It's roomy, the have a full bar and they have bathrooms! Even if you wait a long while, your not bumping into the next person. The people who work there are pretty friendly and our server constantly came to check on us. Another great thing it automatically comes with salad and desert (1 small scoop ice cream) I am not exactly crazy about their food, the bread was tough to cut and my pasta was really dry and very salty. Over all i'm giving this a 3 out of 5.
(3)
P H.

I had a large order of the spaghetti squash appetizer for lunch. So delicious with the side of homemade chunky marinara sauce. Yum. And I felt great about my healthy choice afterwards. And it's a great lunch place to take the kids. My son raves about their mac 'n cheese!
(4)
Kim S.

Went there for the 1st time with a huge (30+) group. Operative word - CHEAP. All entrees include sourdough bread, soup or salad, coffee/tea/iced tea & a little scoop of ice cream. However the food lacks quality. Wouldn't classify as "Italian" or "pasta".
(2)
Danielle Y.

I must say that I was amused to find that this place bears no relation to the "Spaghetti Warehouse" chains. So there is obviously a subversive "old-fashioned looking spaghetti joint with trolley cars that you may eat in" war going on. Because except for the menu (and the slightly different name) I would NEVER have know they were separate entities. Anyway, this was a solid two-star experience. The food didn't make me want to cry (though, sadly, I have been dreaming of ways that I could make a similar dish cheaper and better (I had spaghetti with browned butter and cheese- $8.20), and I think I've got it), and the prices weren't stupid (In the end though, it is just not-housemade pasta, right? right?!?!). Service was very frazzled (my one friend had 4 mostly-full coke glasses in front of her because he just brought all people new soft drink beverages each time he came), BUT they let us have separate checks which is a GODSEND with broke graduate students. The decor is dark, and trying to feel old fashioned, but it's fun, and a good choice for such a HUGE SPACE. It makes it feel much more intimate than it has any right to. Anyway, if you are looking for a cheap, not horrible restaurant that will disappoint but not disengage the masses, this might be the joint. I wouldn't suggest it, but I'm an economical food snob (If I'm paying 8.20 for pasta, it'd better be an EXPERIENCE or transform into the shape of a bento box/burrito/plate lunch)
(2)
Derek M.

This is one of the most popular places to go in the Ward Center. The average wait time is 1/2 hour. For the most part I can understand why people like to go here. The dishes are reasonably priced and you can choose the portion size. And the desserts are better than average. If you do decide to go here, avoid the chicken Marsala! I don't think it's a popular dish because it seemed like the chicken was marinating in the sauce for hours and had a bug in it : /...
(3)
Derek N.

I have been here a few times and it was okay. Not great, okay. This last time I went it was a Sunday. I don't know how long the wait was because some of my friends showed up a little early and got our table, so I didn't have to wait long. The hostesses seemed friendly enough. Our waiter was a jerk. At the start of the meal, taking our order, he was borderline friendly. However, it quickly became apparent that he wanted us to leave. Didn't bring us more bread, or refill our water. Towards the end of our meal he took the salt & pepper shakers and the packets of sugar and such. When we had the gall to ask him for more bread, and thank him afterward, he shook his head as he walked away, hardly bothering to conceal his irrational disgust for a friendly party that wanted nothing more than to eat a meal. The place wasn't that crowded; if the area we were in was his section, he could have seated more people. Rude wait staff is a huge pet peeve for me. If you dislike being nice to people, you really shouldn't be in customer service. It astounds me that in this economy people can be so ungrateful. If you need your job, then act like it. If not, quit. He really didn't deserve the 16%+ tip he got. Beware of that guy. I really wish we had gotten his name.
(1)
Sheilah V.

Always love coming here. Food is good and affordable. Today service was great! Love the Chicken Penne and the Creamy Pesto Dressing!
(3)
Larry B.

Oh the Old Spaghetti Factory...I'm not going to say much about my meal. If your looking for authenic Italian and really think that being a yelper makes you a food critic, don't eat here. I don't want to see a three or two star explination for this grand old place. The key here is $9.00 pasta dishes bring your own wine for $7 corkage (or drink the battery acid house wine always a good choice!) and a chance to suck up the ambience that we have been enjoying here in Hawaii since this place opened. When I come here I am reminded of 4th grade birthdays, eating with out of town visitors, dinner and bottles of wine with my best friends. Affordable, quick service, hot bread, and lots of memories...comfort food, nuff said.
(4)
Koji H.

Been ordering the same thing for the last 30 yrs. Manager's favorite w/meat sauce and mushrooms. Still love the spumoni ice cream.
(5)
Tolkien L.

Food and service is very good and consistent, been re-visiting there for over ten years and they never disappointed me. Get the Italian Cream Soda, you get to take home a SF glass! Everything there is very good, I like the Potpourri and Lasagna, the house honey mustard dressing and spumoni is a must!
(4)
Josh M.

I always think the clown from "It" is going to ask me for a balloon in the bathroom. So, I'm really surprised I'm still alive - for now. The food makes me cry tears of.........sadness. Even the bread makes me uncomfortable, the weird shape it's in and the like. The "style" of the rest-a-rant is like a charming, old vomitorium hearkening back to Dalmatia's golden years, i.e., the latter half of the 14th century, of course. Any fool would recognize that, non?
(2)
Susan F.

Ate here today because they have a special 40% off every tuesday this month. We ordered the salad with creamy pesto dressing with extra hair on the side. And for our entree, mizethra cheese and white clam sauce. It was good. Besides the hair in the salad, everything else was decent. Including the italian soda which was comped.
(3)
Jaynie K.

A decent place to have Italian-American eats for a good price. The complete meals are great: soup/salad, entree, tea/coffee, and a scoop of ice cream for dessert. I'm a fan of the tri-combo (spinach tortellini, half lasagna, and chicken marsala) since I tend to crave multiple things at once. Creamy pesto dressing is nice on the salad, and spumoni ice cream is an easy pick. I tend to end up at Old Spaghetti Factory when I'm out catching up with friends who want to sit and talk talk talk away. ^_^
(3)
Carrie C.

Average food, great prices, extremely kid-friendly, good service, a little loud. Overall I give it three stars for the value; however, I probably wouldn't come here if I didn't have a child.
(3)
Mark S.

I have to say, I have fond memories of the Old Spaghetti Factory at Ward Warehouse. That's what makes writing this review a little tough. Just having come from dinner there I think that I'll have to cherish those memories. To me everything seemed just average, which is why I gave it a solid three starts. I remember the bread being a lot more moist and tasteful and the food having a lot more flavor and richness. Tonight our bread was just OK. The Premier I had (Lasagna & Chicken Marsala) seemed like they just made chicken and lasagna and took sauce out of a can and put it on top. On top of that our service was a little slow. That's not to say we had a bad experience, because it wasn't. Everything was just really average. Much better food and experiences can be had at Auntie Pastos, Buca, or CPK, all of which are about two miles away.
(3)
Eva H.

One of my favorite restaurants. Good food and good fun. It's okay of you get a little loud, and it's great for big groups. Love the sourdough bread, linguini with clam sauce and the spumoni. Yum. Plus fair prices are a great bargain.
(5)
Chi Ho C.

Everytime I go to this place I always leave underwhelmed and wondering why I always go there... Two nights ago I went back again with a craving for pasta. I ordered the breast of chicken fettuccine because I love a good fettuccine with cream sauce, chicken, mushrooms, and broccoli... It made me salivate at the thought. But when I got my food and I took my first bite, I got nothing. I didn't taste anything and I never have to add salt to my food... but I did. Not only that, but the sauce was like hot milk... it wasn't thick or creamy. Super runny and tasteless. The dish was around $10.50 I think. For that money I could've gone to Auntie Pasto's and had real italian food that I don't have to add salt to. The two stars are for the great service we had, the first loaf of bread (the second was a giant crouton), and the creamy pesto dressing on the salad.
(2)
Daryl Y.

ok this place is not a fine dining place but if you have a family this is the place to go...the food is always good and fast and it's at Ward Warehouse so you can walk off all that food you just ate
(4)
John O.

Here is a good place to go and get a filling meal at a very good price. This place is so neat and has a really cool atmosphere. I love their huge doors. They even have a train in the restaurant. This place is pretty big and of course, it is always fun. I mean, anyplace you can go to where you can draw on the table with crayons is cool by me! I think their drinks are a little expensive, at least the one I had in comparison to the price of their food, but I was happy to take the free glass home. Well, not like I needed another glass! Oh, and all the bread you can eat!
(4)
Caitlin T.

My husband is not a fan of pasta, but he likes The Spaghetti Factory. Why, you ask? I think it is more because of the decor and the trolley. He is truly a little boy in a big guy's body. He said he wanted to sit in the trolley and I joked with him saying he only wanted to sit there because the balloon animal lady was in it. Sure enough we got seated in the trolley. I got the Spaghetti Vesuvius. It said it was supposed to be spicy, but it wasn't really. It has a good amount of veggies and meat in it which I liked. I had enough left over for a complete dinner or 2 lunches. Hubby got the Crab filled ravioli. It was fishy. Very fishy. I had a bite and that was more than enough fish taste to last me for awhile. He didn't finish it and definitely didn't want to take it home to get even more fishy. Pros: Good prices for a lot of food. Nice decor. Family friendly. Cons: Crowded. Server was super over-whelmed. Didn't offer parmesan. Right now they have a promo going on for the Boys and Girls club where every dollar you donate you get a coupon for free garlic bread for another visit. We got 3 of them.
(3)
Ryan Y.

The Old spaghetti factory, located at ward center, is considered in my opinion to be an average italian americanized restaurant. For example for Korean food the equivalent would be yummy's, maybe not that bad but similar. It is one of those places that you go when you run out of places to go to at ward, like you go everywhere around the area and just one day your like, ahhhh lets just go here today. Anyway, first off if you have a smaller party like 5 or less, don't bother making a reservation because I called thinking it would be packed (harry potter weekend) and the lady said they only have openings for 8 PM, which was too late for us. So when we got to ward at 7 PM, we had time to kill before a movie and just decided to go check it out (scope some girls while at it, lot of pretty girls eat there LOL), and they said the wait would be 15 minutes. SO making reservations don't help I guess. Anyway our waiter was nice and on it. The chef kind of forgot our order, but it wasn't too bad of a wait and the waiter apologized for it and gave a coupon for cheesesticks, which is cool. NOW FOR THE FOOD: I ordered like a combination it included chicken marsala, lasagna, and fettucine alfredo. My friend got the lasagna and my other friend got the meat combination special (forgot what everything specifically was called). Everything came with soup and of course bread. So I was told the soup is like a bean soup, but there was no beans in the soup, so I don't know how that works. In my opinion the soup was too herby and I couldn't finish it so I think the salad would be a better choice. The bread is not too good tasting to me, but anything taste good with butter! My entree was not bad, it was a lot of food for about 16 dollars or so, and I could sample a bunch of different things. I have tasted better, but the food kept me satisfied. The fettucine had a load of cheese and I kind of regretted it the next day, I had the runs for a whole bunch of the day! My friends meat thing looked good, had a big sausage on the plate (Lol Idk y but that just makes me laugh). My other friends lasagna looked huge and big. Overall it was a not bad experience coming here, but it was average tasting food. On a side note, I heard many stories of this place being haunted, I mean the place just looks creepy. So if the bathroom is empty at night, maybe hold it for a while!
(3)
Matthew R.

I went here recently with wife & family for dinner, and a few months ago with a friend for lunch. Bottom line, what you get in my opinion is not worth what you pay for: small portions, and food is just OK. Service is alright, interior looks nice. However, when I was there with wife & kids, we waited our turn to be called after putting our name on the list due to being a wait. After realizing we might not hear them calling us, went back down, waited, waited, finally asked hostess, said "Oh we called you earlier, but you did not respond." I did notice in the last 10-15 minutes before that they were calling names on the intercom so folks upstairs could hear (wah, but not when they called us?) Pasta portions are small, flavor not good, my daughter's meatball tasted bland, so ended up giving her some my ravioli. If up to me, I would not come back here, no matter how good the service is, food is not.
(2)
Nicole K.

Went here to celebrate the end of finals and my friend Thomas O.'s 21st birthday. They made room for us around 8:45, which was really nice of them considering it was a busy Friday night. We ordered drinks, and although the bar was backed up, our waiter was nice enough to let us know and not just leave us hanging. Got whole wheat noodles with marinara. I love whole wheat noodles, and it was nice that I didn't have to pay extra for it. Their berry sangria is awesome, and my friends and I split a bottle of cabernet, which was very good. We got our food really fast, and our waiter always made sure we were okay, but he wasn't overbearing. And of course, to end the meal, I have to get the spumoni ice cream ... which never fails me. I do wish the parking stalls were bigger though :(
(4)
Laura D.

This is like fast food for Italian. And if that's what you're looking for, just go to macaroni grill instead. The service was fine. Although it did take a while for the waitress to bring the bread, she was still friendly. The atmosphere is really the only reason to come here. Now the food. There aren't a lot of choices on the menu. It's all pasta but limited sauces. I started with the minestrone soup which was too salty. For my meal I had the new special, garlic mizithra pasta with bacon and mushrooms. And boy were there a lot of mushrooms! But where was all the bacon??? Hardly any in the dish. And it didn't taste garlic-y at all and was a bit dry. We improved it by putting meat sauce on it which was actually more like marinara sauce and not at all meaty. Finally, with most generic inauthentic Italian chains, the pasta was overcooked and not al dente. I give it two stars only for the atmosphere and the Italian raspberry cream soda. That was tasty. But that's about all. Don't see myself coming back here. Stick to macaroni grill folks.
(2)
Josh N.

C'mon guys, this is the best bang for your buck on this island!
(5)
Elizabeth M.

This place is good and i like the atmosphere. The only reason i give this place a 3 instead of a 4 or 5 star is because this place is very average. There is nothing about it that makes me feel like this is the best pasta ever or the best restaurant ever or the best service ever. It's just average. not bad in any aspect but never really amazing in anything either.
(3)
Wayne M.

Had not been back here since the 80's with my kids. It looks the same. Spaghetti was good just as I remember it. Waiter was so busy that ice cream came half melted. I saw a QR-Code poster just outside the door prior to coming in, it said 10% off with movie tix. When the waiter brought the check after showing the movix tix and mentioning the promo, he came back and said the manager claimed that the promotion had expired. I Asked to see the manager. I then pulled up the promotion on my i phone and pointed out the expiration date. Check was changed. My advice to Upper management is to brief all waiters and mid management on all current promotions and please don't lie to the customers.
(3)
Mary K.

Great place to take kids, kids menu with good variety, balloon animal guy comes around to the tables to entertain, bread is warm and good. Food is pretty good but I've made really good rigatoni at home that was Awesome! Atmosphere is dated but during day if you got a window seat it's a great ocean view. The staff has always been patient and great with the family so I give it 4 stars!
(4)
Lofa L.

I still like eating here. Good price for a complete meal. Fast service. Accommodating to large crowds. Wont break the bank but will fill yo belly. Not a fan of sitting in the trolley but the keikis like it. I rather have a good view of Kewalos and be jealous when the surf is breaking while I'm murdering my clam and brown butter combo. That cheese is LEGIT! A round of pacman doesnt hurt either!
(5)
Mary D.

I usually eat here for lunch. They have a great all you can eat soup and salad special for under $10.00. Depending on how busy it is and which server you get, be prepared for a long wait. I've gone there and gotten extremely awesome service and on some days I've actually walked out and went next door for lunch. I enjoy their clam chowder and their creamy pesto dressing is very good (not the healthiest dressing on their menu but you must try it once). I really like their lasagna and alfredo. If you're like me and only have an hour for lunch, i suggest you inform the server as soon as they arrive at your table so they can try to hustle and get you fed quickly. =) The place could use a renovation. It almost feel like I'm sitting in an old catholic chapel in some areas of the restaurant.
(2)
sean n.

I went here quite a few years ago with my wife and I still to this day talk about the excellent service I received. I ordered the classic spaghetti with meatballs and I think my wife ordered the raviolis. The food was good but my server was OUTSTANDING! He was the absolute model for excellent customer service. My spaghetti was just warm, like it was sitting out for a while, so I asked my server if it should be hotter. He immediately apologized, ordered a new dish, brought out free appetizers, checked in on me frequently and afterwards brought out desserts on the house. Out-freakin-standing! I tipped him the same as the total cost of my meal. I've never done that but he seem to raise the industry bar. I would eat there daily because of my server.
(5)
Stephanie C.

I've always loved the look of the Old Spaghetti Factory, from the lovely stained glass windows to the dim, antique-laden interiors, and I've been coming here since I was a little kid. I've been to the Old Spaghetti Factory in Arizona (near Phoenix) and the one in San Jose, but this is still the one that looks the coolest to me! My favorite is the mizithra cheese spaghetti, and the new garlic mizithra with mushrooms (I ask for it sans bacon) is extra delicious! The vegetarian lasagna is also delicious, but I wanted the garlic mizithra :) I came here for a get-together with my girlfriends yesterday and the servers were very nice and reasonably attentive. We got the cheesy garlic bread appetizer for the table, which was tasty if a bit on the oily side, and enjoyed two loaves of the complimentary fresh baked bread and butter. The mizithra was popular with my friends, and most of them got some variant of it (with marinara sauce, with meatballs, the regular one, etc.) and we all enjoyed it. I considered docking a star because one of the utensils in the first bundle I opened hadn't been washed well, but when I mentioned it to one of the waiters, he quickly took them back to the kitchen and got me a nice, clean set. This sort of thing happens, and they handled it quickly, so I think that's good.
(4)
Ryan I.

This restaraunt has a wide variety of different spaghetti's to choose from. especially the sauces and other of foods to add. I specifically enjoy the meatlovers spaghetti.
(4)
Krys Y.

First off, if you go, get the "complete meal" with whatever entree you get because it comes with your entree + salad/soup + milk/coffee/iced tea + a scoop of ice cream for dessert. They also bring bread and butter to the table to start you off. It's by far the best deal. When I came here, I got the Garlic Mizithra, which is a pasta with bacon, mushrooms, and lots of cheese. It didn't really have a sauce, so it was kind of dry, but it was very flavorful. My boyfriend got the Chicken Parmigiana, which is a seasoned chicken breast one top of spaghetti with marinara sauce. This was also very good, and a little better because it wasn't so dry with the marinara sauce. We also got a side of cheese broccoli. For drinks we got iced tea, and for dessert we got one vanilla ice cream, and one spumoni ice cream. Everything came out to about 30 bucks, or $36 with tip. VERY REASONABLE. The food came out in a timely manner, except for our side dish which the waiter seemed to have forgotten until I asked for it. The Old Spaghetti Factory looks like someone's very luxurious manor, with it's old style, low lighting, the decorative framed pictures, and the dark glazed wood. It was kind of interesting in there, yet it's a good place for kids, as there were a LOT of young kids that were around the night we went. There were about three birthdays going on too. The workers there seem very indifferent. Not very friendly, and sort of like they don't care. Except when it's closing, or when you're leaving, in which they seem VERY happy. I'd say that I'd come back again though.
(3)
Nicole Y.

Good Italian food for the price. My boyfriend got their famous lasagna which was huge and delicious. He finished the entire thing. I had the spinach cheese ravioli which was also fluffy pillows of goodness. The service was great too. Very attentive server, local, friendly, and attentive. The complimentary ice cream at the end was also a great way to end the meal.
(4)
Stefanie M.

I have a strange obsession with the old Spaghetti Factory. I have visited five different locations in my life and I honestly believe they are absolutely great at what they offer--a full, complete meal for a good price. Do I go here expecting a meal that taste like it came straight from Emeril Lagasse's Kitchen? Definitely not. But there are many times I find myself wanting a full complete meal for less than $15. And there is no better solution than the Spaghetti Factory. Value is probably the biggest appeal to me here. All entrÃ©es include a salad or soup, bread with butter, drink (Iced tea is free at least) and ice cream. Entrees range from $10-14 and portions are big. This is one of the few places you can get a three course meal for two people under thirty dollars. I don't think the food is outstanding in any way, but it also has never been bad. Their meatballs are good, their sauces have taste, and the noodles are cooked right. As expected they have their mass production of spaghetti down to a science. In fact, the science is so good that the wait here is so quick! My BF and I came here for dinner the other night and were done eating in 30 minutes. So while most things about this place are average, they have one thing that keeps me coming back--Mizithra Cheese. I think it is one of the greatest tasting cheeses ever. It has a very strong flavor, so if you don't like cheese I wouldn't try it, but if you do I highly recommend it. It is a very simple dish, browned butter and spaghetti noodles tossed in Mizithra cheese. They have a newer entrÃ©e, Garlic Mizithra which comes with mushrooms and bacon bits too which is good, but very rich. I'd recommend getting the combo with half Mizithra and half meat sauce or something. I also recently tried the Versuvius dish which is the spiciest on the menu. That was also very tasty! It is a red sauce with meatball quarters, sausage, and chicken thrown on top. It doesn't have the nicest presentation, but it tasted great! As for ambience, this place is very casual and I'd say a great place to bring kids. Kids love spaghetti and it's cheap so you really can't go wrong. So if you're looking to impress date this isn't the first place I'd look at, but if you're just looking for some grub this place gets the job done. Service is also good too. I've never had problems with service here. Keep on rockin' on Old Spaghetti factory!
(3)
Mei C.

For years, I've been a loyal customer of OSF. But it's sad to say that I've noticed both food and service have been on the decline as of late. I used to look forward to coming here and feasting on their delicious pasta and bread, but I think I'd rather stick with my memories of how good it used to be than eat up what they're serving now. Our waitress simply looked like she didn't want to be there. When we ordered things, she would just stare and not make a single verbal response before walking off. Our water was never refilled, even though we were seated next to the station with all of the water pitchers. (She picked them up and made her rounds, completely ignoring us.) When she delivered our drinks, she had slammed the glasses down on the table so hard that they spilled all over the table (and was completely oblivious to it!) No apology, no acknowledgement of it, nothing. We were basically neglected for the entirety of our meal, leaving us to flag down other waiters who were diligently doing their job. The food was eeh. It was a lot more greasy this time around, not at all as I remembered from previous visits. The meatloaf and lasagna tasted like bricks of salt sprinkled with meat, nearly inedible. We had ordered a couple of different pastas as well, which were simply meh. Everyone had leftovers and no one took them home. The free spumoni was good, though.
(2)
Aaron K.

Food: 4/5 Price: 5/5 Service: 5/5 Organization: 5/5 Layout: 5/5 Atmosphere: 5/5 This one should have been a no brainer for me to write about. Haha. I freaking love this place! But to be an honest reviewer, there are better flavors of Italian restaurants out there. However, if you do not have high expectations for flavors, this place is definitely one of my spots to hit up for great service and decent food for a decent price. It definitely is affordable and for an additional $2.50, you can get the Hearty Meal which is just a large portion of whatever you order. I'm sure there are better flavors and spices that could be used but for me, I'm satisfied each and every time I go there to eat. My main dish is the Pot Pourri for $10.25, with creamy pesto (similar to Ranch dressing) on the salad. They also bring a loaf of bread with the order, hot and fresh from the oven. The Sicilian Garlic Cheese Bread ($5.50) is a definite must add-on if you're feeling extra hungry. So delicious! Also the Spumoni is a great way to finish off the meal. So the service is beyond spectacular. The waitress who was serving my friend and I this past time I went was amazing! She was friendly, attentive, and interactive. Characteristics that I feel really help build a good reputation for any institution/company. The waiters and waitresses there are definitely organized and know how to handle their sections. The layout is pretty nice. I mean, sometimes I even get to eat in the subway car that they have in one portion of the dining area. The atmosphere is definitely a casual one, dimly lit (similar to Ambercrombie & Fitch, just with nom noms) and the ambiance of couples/groups chatting and eating. Overall, I give it a 4/5 mainly because I know the quality of the food isn't the best, but I do recommend going there and will drag my friends whenever I'm craving Italian because I do love everything about this place. So go there and be amazed at the service they will provide for you. And the fresh hot bread! Nom nom nom!
(4)
Angela P.

The Old Spaghetti Factory may have a strong body of clients, probably because of its history, but I can sense when quantity triumphs quality. So, parking is easy to find in ward (no validation required). The moment you walk in, you notice a whole array of cluttered 18th century antiques underneath very dimly lit chandeliers. A fun little train you can be seated in, mismatched red-cushion and wooden chairs plucked across dusty woody floors. Overall, the atmosphere tries to be fun (great for kids) but I wasn't too impressed with the clutter. Ordered chicken fettuccine alfredo. Simple spaghetti noodles with broccoli, cubed chicken, and a heavy cream sauce. Overall, the chicken was a little chewy, the sauce tasted like it came from a can since it was a little too watery, and the vegetable itself was a little bland. There was no contrast to tie the ingredients together. The plate itself could have been enough to feed two people as an appetizer. The meal came with either soup or salad, I chose soup. The soup was also bland with chunks of vegetables and floating pepper flakes. Bread that was served was made of sourdough and served with butter. The sourdough itself is... well, nothing special. If you're going to spend over $25 for two people, you're better off going to California Pizza Kitchen.
(2)
Anita C.

I've been here a total of 3 times, yesterday being the third. My friends and I were getting really hungry and just couldn't agree on a place (one of them is not really into Asian cuisine), but the one thing we agreed upon was pasta. So we decided on the Old Spaghetti Factory. When we got there, we just missed the rush, so that was cool. Our server took some time to get to us for our drinks, so by the time he actually arrived, we already knew what we wanted. My friends got the combo #4 with 3 different dishes and I got the Rich Meat Pasta with angel hair with strawberry lemonade (free refills!!). My friend also go the garlic cheese bread app and it was more cheesy than garlicky. The tomato dipping sauce was tasty though. They also give you a loaf of house bread; it's sourdough, warm, crispy on the outside and oh so soft on the inside ~ too bad I'm not into sourdough. My friends got a lot of food and my dish was pretty big too. They pretty much finished their plates and I finished about 3/4 of my pasta. My sauce was ok, a little on the sweet side for me, so I had to add a touch of salt to it. I also ran out of sauce about 3/4 of the way, but it was ok cuz I wasn't going to take the rest home. I remembered the last time I was there, I had asked for more sauce and they brought some out to me. Our server was nice but just seems to always disappear. Our drinks were refilled but we had to wait to order our dessert and it was my friend who went to go look for him that he actually came around. We had a good time because we were hungry, we were in good company, and the food wasn't bad.
(3)
David L.

We got in a little after 6:00 PM, and it was busy. They asked if we would mind going upstairs as there was no wait up there. We agreed, thinking that the service might be slow since it was open seating. Henry waited on us and several other tables with a service level that was simply Amazing!!! The food was delicious and well priced. We will ask for Henry on future visits. Fantastic service, fantastic food, great value!!!
(5)
Dee O.

there food is the best. been to the ones in Calif very nice. They all look the same in side. Spumoni Ice Cream is the best.
(4)
Davey R.

OSF is a long-standing pasttime of a dining staple of my family's that goes back to childhood. The decidedly Victorian decor, with Tiffany lamps and a former cable car (the choo choo train I always childishly, and recently, request of the 19 year old hosts that work here) brings me a sense of nostalgia every time. You're about to read a very biased review. I really don't know why people huff and puff about the food: it's obviously not "fine food". Actually, rarely is Italian cuisine "fine food". You go here for the ambiance and the desire to be full for less and for a dining experience that's a little bit different. That said, this is FAKE Italian food if there is such a thing. The noodles can vary widely, and they will surely be al dente by the time you reheat it the next day (your leftovers will shrink 50% when you reheat it). If you're on any kind of diet, the unlimited sourdough bread ALONE will destroy your regimen. The menu isn't very diverse. They have two choices of ice cream at the end: vanilla and spumoni. The salads remind me of a junior high cafeteria...need I go on? But it's not like you're going to die of botulism; far from it. Keep reading. The observant guest knows there is an intangible satisfaction to be found here, something personal and classic about this place that beguiles and enchants. Unfortunately this seems beyond most of yelp's tunnel-visioned wannabe food critics who simply attach adjectives to things they try, recommend that if it didn't taste like Top Ramen, and then combine that with how long they had to wait for it and other trivialties FTW. And the fact that it's a chain is of little import, because I've been all over Sacramento (downtown, Roseville and Nimbus), Fresno, San Diego, Minneapolis...every OSF site has its own turn of the century piece de resistance about it; you will always be entertained by your paper place mat. In Honolulu, you will be spoiled. You'll be able to see a vibrant marina teeming with yachts from the window; for around $10 a head. That's not normal in this world! Yea, the location looks like crap from the outside and is crammed into a shitty acre-long strip mall, but come on, what more do you want? You're getting fed to stomach capacity and beyond, mate! & with a view of the emerald Pacific in paradise! 5 stars for defying restaurant logic and being greater than the sum of its culinary, decorative and customer service parts--- when I was a 3 year old ordering fettucini alfredo or a 28 year old ordering the manager's favorite with meat sauce and mizithra cheese (the latter of which a place mat will tell you was what Homer survived on while composing the Iliad). There is something to be said for resisting business modernization practices and sticking to what works: this place is truly special. For you folkloric fans: it's indeed very folkloric and the positive reinforcement of eating will only beget more positive reinforcement. The non-stop sourdough bread will surely wreak havoc on any stoner's stomach if self control is compromised. Tread with caution and watch your intake, friends!
(5)
Missy S.

Food is pretty good. Also love the bread they pass out. Simple, but adds a good touch to italian food. Always order the spaghetti and meatballs. Haven't tried any of the other things on the menu, so I guess the 4 stars are for the spaghetti and meatballs! But I do like the ice cream they give out at the end of our meals. Overall a great atmosphere, nice place to bring your family.
(4)
David M.

I can only say that the entire experience was surprisingly terrible. Waited 20 mins to be seated for lunch. The hostess barely made eye contact. Once seated the waitress was prompt and asked for our drinks and appetizer. The cheesy garlic bread which turned out to be the only positive on the whole meal. Two stars on that item, which again was the high point. She failed to bring any water which was the beginning on the spiral as I was particularly thirsty. Finally our drinks came which I had almost finished before she even left the table. So I had to wait again for the oh do glorious glass of lemonade. And it was glorious because I was so parched aftery first bite of the pasta and Italian Sausage. I told my wife it tasted like I sucked on a salt shaker. I seriously think those salt licks you put out for deer are less salty. My wife laughed out loud as I licked the ice cubes in an attempt to expedite a refill on a still empty glass. Literally, 5 hours later I could not even garnish the slightest of appetites for dinner. I would rather eat pasta from the box raw then their pasta. No exaggeration, it was so bad my face was itchy.
(1)
Jonn D.

Rating: 2/5 (This restaurant need a lot of improvement.) Date(s) Visited: 2008, 10/22/10 Food 2/5 Service 3/5 Atmosphere 2/5 Price 2/5 I went here tonight, but the wait was over 20 minutes, so I decided to leave. Waiting this long for a restaurant like this did not earn my patronage. I also noticed that this restaurant's rest rooms were not Wheelchair Accessible. Main dining area on main floor. Mens and Ladies Room on the second floor with no elevator in sight. Go to Buca di Beppo, here's their site: bucadibeppo.com/locationâ€¦ Food: Never made it past the hostess podium. Service: Never made it past the hostess podium, but when I told them to remove me from the waiting list, hostess said we were next. Ya right! Atmosphere: This place made me feel like I was back in time. It feels like I was in a "Farrels Ice Cream Parlor" at that time period. Price: Price has gone up since the last time I was there. I chose this restaurant expecting lower prices than what was indicated.
(2)
Jim W.

Went here with the parents to carbo load before the Great Aloha Run. Let's just say we would have been better off going to Buca di Beppo. The food here is not remarkable by any means. Not bad, but also nothing to write home about. The beef in my lasagna reminded me of Chef Boyardee meat paste and the sauces are nothing spectacular. The service is also way below par...hardly enough wait staff to handle the size of the restaurant. If you plan on coming here for a classy Italian dinner in a romantic setting, don't even think about it, you would be better suited going someplace like Taormina. If going out with the family or a big group, I would easily opt for Buca before coming here. The food, service, and atmosphere are much better for a comparable price.
(2)
Tracy P.

It was loud and the food was terrible. I guess if you want a hearty meal that's relatively inexpensive and you have no taste buds then this is the place for you! Service was friendly and efficient.
(2)
Sharon O.

If I could give them no stars I would! Horrible wait time on a slow Sunday afternoon! Arrived at 4:35pm. Waited for almost 25 minutes for someone to take our order. Two hostesses made eye contact with me, but didn't stop to ask if we needed anything. Supervisors passed by and nothing. I finally stopped someone, but she wasn't a waiter, and said she would have a server take our order. But my family had enough. We ended up walking out. What a waste of time.
(1)
Shige O.

Def. a good place to eat. The ambiance is always nice, with the old fashioned decor and the simple fact that the entire menu is based on pasta. Parking is free, they accept cards and cash. Sometimes depending on the night you could encounter a long wait so i suggest going on an off night during the week if you have a fairly large party. If you like simple Italian for a fair price check it out. The service is usually always good, when busy there a little slow but its busy so just be understanding.
(4)
Mae R.

I can definitely see why most people aren't a fan of this place. But I definitely am! Three words: BROWN MIZITHRA CHEESE ! It is thee best creation. Prices for their spaghetti are too good. You get bread, soup or salad, and even some ice cream after. I'm always stuffed as a pig coming out of here.
(3)
Mei Hsin L.

Wow. This place is BAD. Anytime a restaurant charges you $13 for marinara made from the can, you know it's a one-stop tourist trap. Service was so poor I was sorry to be alive.
(1)
Dwayne Y.

I don't expect much from this place, but I'm pretty sure the spinach tortellini here is just the frozen pasta you buy at Costco. I already know this place isn't fine dining but at least make us the food we're paying for.
(1)
Hedda A.

I haven't been to an OSF since I was a kid. When I found out there was one in my area I had to eat here. It still has it's old Victorian atmosphere and charm. Very good food for a great price. I had a three course meal for $10 - awesome!
(4)
Krystal W.

Perhaps we went on an off day for the chef, but it may have been the worst food I have ever paid for and put in my mouth! I literally had to leave and go get something edible after wards. My 15 year old daughter cooks better than this!
(1)
Carrie C.

Average food, great prices, extremely kid-friendly, good service, a little loud. Overall I give it three stars for the value; however, I probably wouldn't come here if I didn't have a child.
(3)
Aaron S.

The Old Spaghetti Factory in Hawaii????? Yes, kid's choice. They love the one in San Josy and haven't quite developed a taste for raw fish, kim chee or li hing anything. Great night before we had to leave. They loved their spaghetti which made it an easy night for all.
(4)
Terri N.

I like this place for the decor and cheap grinds, for the price you gotta admit this place is not bad.
(4)
Richelle D.

Food is great but WORST SERVICE EVER!! First you get greeted by host who look better being zombies. While the vintage look of the restaurant has its appeal, the host definitely made the place feel draggy. On top of that, our server was god awful! He wasn't even listening to us while taking our order and it showed when our entrees were served. It was the wrong order! While other servers brought the food out timely and the food was good, bad service and bad hosting definitely gave this place a 2 stars. If you want to be mistreated by crappy servers then this is the place to eat! Good luck!
(2)
Chelsey N.

This classic Ward spot is reliably mediocre. If you just saw a movie and really don't want to give up your prime parking or spend a fortune on dindinz, you can head over to the Ole Spaghetti Factory. It's not authentic Italian by any means, but the simple yet tasty menu and fair portion sizes are enough to keep you coming back. See you after the next movie!
(3)
Blake R.

Started off by waiting a bit longer than expected due to a faulty pager system that they have set up. Once seated you could tell that things were a bit frantic in the restaurant as they seemed a bit short staffed and the waiters were running around franticly, but working very hard to say the least. We started with the Cheesy Garlic Bread and I have to say that it was the highlight of my meal. I also had the Chicken Parmesan and it was also quite tasty. Other than the service being a bit slow, it was an A-OK meal.
(3)
Darcy H.

Took a long time to get a table although they weren't very busy. We waited around a lot for drink, to place our order, and to pay. The food was just so so. If was my first time, not sure if I'll go back.
(3)
dena y.

I absolutely love this place! I think it's a hit and miss since I know a couple ppl who absolutely hate it but I also know ppl that love it! I always get the managers favorite with mizithra and mushroom marinara sauce, it comes with either a soup or salad and I always get spumoni for dessert! I can't get enough of that pistachio ice cream! Don't forget the side of broccoli with mizithra cheese and butter.
(5)
Addie L.

This place needs a renovation big time... it's in really bad shape, much more than I remember since our last visit, dirty and worn out carpets, scuffed out hardwood floors. The most appalling is the smell of nasty urine in the men's bathroom, you can smell as soon as you come in. This is even more disturbing since it's at the opening @ 11:30AM. For the food, you can't go wrong for a complete meal for $15 or so. The food is ok at best, but as long as you are expecting this...
(2)
Terri O.

I'm upset with takeout Today i will have to give them A Zero! My Managers Fav had Mizirhra but no Clam Sauce! Miz was on half...Blank on other !
(1)
Shelby B.

Yummy! I forget what I order here but I haven't been let down yet. I love the fact that its a 3-course meal, soup/salad, whatever you ordered, and ice cream!! Yummy. I also love the old style atmosphere, and the best was when my cousin got us to sit in the awesome big red chairs! I don't like sitting near or in the trolley though. That's a downer.
(4)
Katie S.

I LOVE this place. Hawaii is so expensive to eat out, but this place has tasty food and it wont break the bank. I love to walk around and look at the shops downstairs from the restaurant, then go have a family Dinner here. Most meals include salad and desert which is hard to come by these days. I love their food and is a good chain restaurant to eat at.
(4)
Stephanie M.

Like most people I have childhood memories at the Old Spaghetti Factory and it is amazing that everything looks practically the same since I was a kid (20+ years ago)! I come here at least once a month and am really comforted by the unchanging decor (except some of the creepy photos), consistent menu, and it's where I get my mizithra- cheese-fix. Also, it's the cheapest 3-course meal you'll find on the island! The two entrees that I get here are: 1. Garlic Mizithra w/bacon and mushrooms (WINNER!) or Mizithra Cheese & Browned Butter (if my appetite isn't AS large) 2. (Any) Pasta with pesto alfredo sauce I'm not a big red-sauce kind of girl so having these cheesy/creamy options are right up my alley. I also love their side of fresh broccoli (smothered in mizithra cheese, of course) and you can always add a side of mushrooms or sausage to your entrees. YUMM!!! I love the salad with pesto dressing to begin my meal and ending with spumoni always tastes right. The Old Spaghetti Factory is great for friends, families, parties and it won't break your wallet. Note: Whole wheat pasta only in spaghetti. Note: I will be sad if development begins in this area and they tear down the ONLY OSF on the island! :(
(4)
Kristine K.

So expensive for the quality of food. Service was good, and the atmosphere is nice. I would spend my money somewhere else.
(2)
Valerie S.

This is my favorite place to go to for their white sauce pasta's (red sauce pasta's I tend to go somewhere else ;) ) I usually get the Shrimp Fettuccine Alfredo. BOMB! I also really LOVE their Cotton Candy Limeade --- you can ask for the alcoholic version if you'd like. I have a sweet tooth so if you like sweet drinks then it is definitely a must try. I've always loved how they provided soup/salad as an appetizer, the pasta of your choice, and a one scoop ice cream (spumoni!) - full course meal for decent price! Overall, rating their food and service four stars. There is sometimes a wait to get seated but if it is just a party of 2 they are usually quick.
(4)
Sam J.

Redemption for the crappy food at Antipasto's a few days ago. This place always delivers awesome food and service!
(5)
Jenny W.

It's really sucha shame that the whole chain has 3 stars because at first glance it looks like a super cool place. i was captivated by the decor and definitely wanted to dine in. But after having my meal (take out) I'm not making the mistake of going back. The food was tasteless, the bread was too hard to swallow. The salad was probably the only thing I was satisfied with... Not to mention when I went in to pay for my food the guy helping me was so stressed out and confused. When I stepped outta that place it was a relief 2 stars, for effort
(2)
Celia B.

Oh... Honolulu Spag Fact...... Where to start.... I have been to the OSF several times throughout CA, and my boo has frequented the location in Minneapolis. This location is not up to par with any mainland location that either of us have ever been to, and was quite the disappointment. As soon as we entered, we were greeted by the scent of an elderly person's home mixed with cat pee. It was so bad that I almost asked my group if we could reconsider our dinner options. With time, I got used to the smell, but its never good to enter a restaurant and be turned off rather than attracted. I sat down, as we waited in the lobby area for about 15 minutes for our table of 4. As soon as I sat down and looked to my left, I noticed a condom on the floor (pictured). Luckily it wasn't used, and probably fell out of a customer's pocket, but the condom on the floor pretty much summed up our whole experience. Dirty and careless. We were seated in the back corner, where the pungent smell seemed to have lessened, so that was good. Our waiter came over, mumbled his name (couldn't understand him) and took our drink orders. We all ordered water and one person ordered coffee (which was never brought to him and completely forgotten about). By our waiter's demeanor it seemed as though he was having a bad day. I felt kind of bad for him, but our whole table noted how it probably wasn't going to be a good night for service. After we placed our drink orders, he saw that we had already folded up our menus and were probably ready to order, so I appreciate his attentiveness in that sense, as we were able to get the food order in quickly. I also really liked the fact that they offer a gluten free menu and gluten free pasta (1 star for gluten free!). First item to arrive at our table was two loaves of bread with butter. Bread was good but it was hard to cut and our waiter didn't give us any small plates. Then our salads arrived. The salad looked like a cheap cabbage pack from Costco, and all of the dressing was squirted in the middle, no effort for presentation. There appeared to be little to no preparation, and it was of very low quality (can't say that I got my vegetable requirements in during that meal!). But, the creamy pesto dressing was still as bomb as it is on the mainland and was the highlight of that dish (.5 stars for the pesto!). Next up were our main courses. Both my boyfriend and I ordered the baked chicken, except mine was gluten free. The pasta was good, and I am obsessed with the brown butter mizithra, always have been (.5 stars for the mizithra!). The gluten free pasta was actually very tasty. The main problem we had with our dish was the chicken because it had bones, skin and grizzle. It required a lot of cutting, and our dish didn't come with a meat knife. We had to cut it with our butter knives, which was hard to do, especially since my boyfriend's chicken was a little on the dry side. At least it was advertised as all natural. The last meal, spumoni or vanilla ice cream, was decent as usual and expected. Throughout the multiple courses our food arrived quickly, but the presentation and waiter seemed a bit careless in terms of lack of small plates, proper utensils, no coffee, etc. We have never had a bad experience at the Spag Fact. on the mainland, so this experience was pretty surprising. The initial smell, low quality food, and unimpressive service left us with no intentions of returning to this location nor recommending this location. They really need to step it up, as they are giving the OSF a bad reputation!
(2)
Heather C.

One of our favorite places to eat. I love the wide selection of sauces for your pasta. You can also have them substitute steamed broccoli for the pasta or can get gluten-free pasta if you so choose. I like to get the Manager's Special where you pick two sauces and they will cover half your plate with each. Or the pot pourri where you get four sauces each covering a quarter of your dish. Yummy! Your meal comes with all the bread you can eat, salad or soup, your main dish, and a cup of ice cream all included. Prices are some of the best on the island. You can also get almost the entire dinner menu at lunch time in a smaller portion, and the lunch menu runs until 2pm. Dessert is not included with lunch (everything else still is), but no biggie. Order the ice cream if you want. Will be back many times. They have lots of seating, so unless you have a large party they can usually seat you pretty quickly. With just two of us we've only waited a few times. We usually just walk right in. Check them out!
(5)
Robert H.

I ordered the #1 lasagne with chicken. The 2 sauces dont mix together well. Its like a brown sauce and marinara. The two dishes shouldn't be on the same plate. Lots of people to greet you so thats a plus. However, the chicken and the spinach ravioli looked like costco kind. I would rather have freshly made items. Everything came out all at once so 2 appetizers and 3 meals all came out at once. Huge pile of food. My salad was drowning in its balsamic vinaigrette dressing and the lettuce looked wilted. The ice cream was good and the bread was hot...
(2)
Keisha P.

Meh-I've had better. The service was terrible and the food was below average. I can make better pasta then that- come on! But one positive of the night was the balloon man. What made the whole experience bad was the first impression. Our party of 6 people arrived at the table, as we sat down my friend noticed BLOOD spot on her napkin at the table. As she was talking to our waiter about this, I noticed one on my napkin. It just turned me totally off to the restaurant. The waiter said, "ew, gross." He grabbed the dirty contaminated napkins and took them away. What really added to this terrible situation is that the manager did not stop by to apologize, discuss this or anything. I've worked in the food and beverage industry for years, and I know that following up on such an incident is a given and a must! I mean, I guess this spot is good for big party's because it's extremely cheap. Also, lost of free parking. Like most expensive item on the menu is $12 cheap. But the food is really junk, service was not up to par and all in all, if I had a choice of restaurants to eat at I would not chose this one.
(2)
Joe P.

What can I say, OSF is cheap and good. Might not be the best Italian restaurant, but OSF is comfort food. You cant go wrong. Good food, cheap and cozy. OSF is always gonna be the mecca of cheap and good pasta. Chicken Marsala is always the bomb for me. For less than $17.00 I got bread, salad, entrÃ©e and ice cream and I'm satisfied. Nuff said.
(4)
Bethany V.

With 4 little girls we always look for a place that is kid friendly and The Old Spaghetti Factory definitely fits that criteria. They have recently changed their menu so that meatballs are a separate price and a side item which was a bit disconcerting but the overall piece was still good for 3 adults and 4 kids we only spent about $90, this included adult beverages for the moms. We ordered the Chicken Florentine and the spinach ravioli combo. Both were delicious and cooked perfectly. They brought the kids food first which was perfect because the natives get restless. All were satisfied and the portions were nice sized, only downside was the balloon guy wasn't working this time.
(4)
Kat K.

Ok so..we've been to the one in California..sucks. The one here..my same thoughts..sucks. I rather go to Buca di Beppo across the street but 2 stars for parking and location.
(2)
Jennifer L.

This was the very first Italian place I ate at, back in the day. I believe I was in middle school. Back then, this was "da bomb"! :) I didn't have an idea of standards......as most of my life involved mom and dad's home cooking of Chinese food. I used to get the fettucine alfredo religiously. I loved cream sauces and it was delicious and comforting. My girlfriends and I would always, unfailingly, split a mud pie dessert. So decadent and rich. Yum! Nowadays, I can't do it anymore - too sweet for my preferences now. Recently, after years, I went back. My boyfriend's choice! To our surprise, the prices had been raised...which is understandable...but we didn't feel the quality of food had also been raised. So we were slightly disappointed. Nevertheless, we stayed and chose our entrees. He debated between the chicken marsala and chicken parmigiana. Finally he chose the chicken marsala and I chose the garlic mizithra, on the recommendation from my boss from a while back. It's her favorite. Our server quickly brought out the complimentary bread, which was still warm from the kitchen - score! :) I loved it. The butter wasn't the best, but whatever. We also ordered the garlic cheese bread, which was all right. I've had better, but nevertheless, it's still comfort food. Our entrees arrived and we were both disappointed with the sub-par quality. My boyfriend's reaction when I asked how his dish was was "I can do better." And he can make some mean Italian dishes so I believe him! Then, for me, my garlic mizithra was much too salty. To be fair, he had warned me that the cheese used in the dish tended to be on the saltier side, but WHOO it was salty. I couldn't really eat much of it! I gave up halfway and decided to take the rest home. I was full by then, anyway. Our entrees came with dessert and I ordered the spumoni. Regrets. It was not to my liking. As a kid, I was cool with it. I guess a lot can change once you've tried different places! Overall, the only time I'd return is if a really good friend insisted on having dinner or a party here. I would avoid otherwise.
(3)
Denby R.

When I think of the old spaghetti factory I think of late high school into early college years. When my sister suggested it for dinner tonight I tried to think back of the last time I went there and realized it was quite sometime ago. The image that I had in my head was quite foggy. It was back when the upstairs was the smoking area and you had to walk through the cloud of smoke to get to the restrooms. Can't say that I miss those days. I remember the Decore being over-the-top with the old-fashioned lamps oversize chairs and the giant trolley or train car to the right side of the restaurant. Nothing about the food was that memorable from that long ago. I read some fellow yelp reviews to refresh myself with the restaurant. Paul C. Warned of the bleu-cheese dressing pool (thanks Paul). And Caryn W. Reminded me of the pesto dressing to dip the bread into. (Thanks Caryn). My dad and I did the combo spaghetti plates. Mizithra and mushrooms for me. Mizithra and clam sauce for Pops. Sister and BIL had the chicken penne with two meatballs OTS. And kids plates for my nephew and grandma. My pasta was cooked nicely al dente. The cheese was nice and I was impressed with the mound of freshly sautÃ©ed mushrooms. My dad said his clam sauce was tasty but there was not a single clam to be found. Everyone else seemed happy with their dishes. The soup was meh, the salads were simple (pesto dressing OTS). My sister ordered the bleu-cheese and it wasn't as soupy as the one in Paul's pic, thankfully. As we were winding down, my dad announces that he found a clam!! Spumoni was super soft and almost cool not cold. The service was good and food was fast, although they forgot my grandma's kiddy pasta. One let down with the service was that the waitress kept asking if we were ready for ice cream as though we were taking too long to eat our pastas....maybe they were already scooped up and waiting and that was why the scoops were soggy and warmer than expected. Anyway, my sister said she supposed that we have grown up from OSF, and on cue a gaggle of teenagers got seated right next to us...borderline high-fiving and fist-bumping that they got seats. Ah...memories.
(3)
Al D.

I don't know why I gave this place another chance. Got the manager's special with the mizithra cheese and meat sauce. It was meh. The spaghetti was overcooked. I upgraded to a ceasar salad, which was ok. There were screaming kids seated near us. I guess that's to be expected at a place like this. The spumoni was a nice way to end the meal. I would never choose to come here again. The food is much better at Buca's.
(2)
Nate D.

I love eating here and have never had a bad experience...but I guess you can't always have everything go right...Got seated by the hostess and sat at our table for about 10 minutes and no acknowledgment from our server, but three tables that sat after us got helped. Decided to leave and spoke to the manager. She was really apologetic and I appreciated her effort to rectify the problem but we decided to go elsewhere...I will return later but that just killed my craving for OSF for the day.
(1)
Ananias T.

OMG! If I could give this place a -negative Star I would...and so would my wife. Horrible, worst dinner experience. ...and here's why for us personally. We actually were planning to go to La Cucina (from what I hear the best place in Hawaii for Italian) for my birthday dinner, but the wait was too long. So we drove down the street and were actually mentioning going to Verbano's on King which we like too, but passing Ward I saw Spaghetti Factory and we had my 3yr old, my wife said that they are good for kids...so not being selfish we went there. The moment we walked in, very dull no emotion or eye contact greeting, the servers were fooling around in the background and the table we sat at was very wrong for two adults and a child....we should've walked out. I have only been there one time prior in the early 90's...it all came screaming back to me lol. Very limited menu with low quality and easily made items. I ordered the Trio plate with Sausage, Spaghetti in meat sauce and meatballs...horrible. The salad looked like it was out of a bag with Balsamic Vinegar poured over it. Practically 30 seconds later our meals came??? Completely pre-made, microwaved it seemed. The pasta sauce my wife could make better...and she can't cook. The sausage tasted store bought and the meatballs...I want to hurl when I think I even took a second and third bite but I had to to confirm that this was the worst attempt and Italian Food ever. ...no, worst attempt at food in general! My wife tried mine as well as I tried her Chicken Parm...we could only shake our head, pass on desert and walked out. Our Server was actually pretty good and so was my one glass of wine. Can't screw that up right? ...OHHH AND it was my birthday and i had a lei on and we were dressed up nice...nothing! So, it was a learning experience for sure. I know there are a lot of people who like it there and will always go back, but for us, no way.... I felt like Gordon Ramsey in Kitchen Nightmares when I was served...seriously. But we did end up at Baskin & Robins for desert...since it was my Birthday :)
(1)
Shiloh C.

Service was awesome...Brianna was helpful and her suggestions were on point! She seemed like she was working very hard and wouldn't mind coming to see here again! Food was ok...will probably order something different next time, but overall experience was great!
(4)
Mike And Leslie B.

Can't beat the price fresh bread, entree and desert.. Even my blackberry Long Island iced tea cost cheap and it was yuuuummy! Waitress alani was very nice...
(5)
Kelli S.

Two words come to mind whenever I think of the Old Spaghetti Factory (OSF) -- mizithra cheese. Aka, one of my favorite cheeses on earth. Since I didn't like tomato sauce as a kid--and still prefer pesto or cream sauces--the spaghetti with "Mizithra Cheese & Browned Butter" was my go-to entrÃ©e (kid-sized and then the adult portion, as I grew older). It's still my favorite dish on the menu to this day, and I've even bought a bag of the famous cheese to sprinkle over my own spaghetti at home. The OSF has changed its menu a bit, but it's probably still one of the better meal deals out there, when you think about what you're getting for the price -- complimentary bread, your choice of soup or salad, an entrÃ©e and dessert for a set price. Here are some of my favorites from the OSF : "Mizithra Cheese & Browned Butter": This was my go-to until the slightly more gourmet version came along (see below), and over the years, this classic pasta dish has been consistently cheesy and delicious. Described as "a toothsome treat for cheese lovers," this pasta dish features spaghetti noodles coated generously in butter (you can see the pool of butter as you near the bottom of your plate) and mizithra cheese. I used to finish the entire plate (no leftovers) and enjoy the very end of the meal, when you are left with noodles dripping with butter and cheese. This is the perfect dish for any cheese enthusiast who does not like tomato sauce. I usually opt for the crisp green salad topped with blue cheese dressing and ice cream for dessert (unless there's only spumoni available). "Garlic Mizithra": A more recent addition to the menu, this more contemporary take on the classic mizithra cheese spaghetti dish can be found under the "Signature Selections" portion of the menu. This savory entrÃ©e features spaghetti with browned butter and mizithra tossed with garlic, bacon and topped with sautÃ©ed mushrooms. I've gotten this dish before and it did not disappoint! The bacon added extra flavor, and who doesn't want more garlic added to their pasta? Though I ordered this dish without the mushrooms, I still found it immensely enjoyable. "Our Famous Baked Lasagna": Mom's homemade lasagna will always be one of my favorite dishes, but the OSF does a BOMB job when it comes to fresh-baked lasagna. My dad always gets this as his entrÃ©e, and once I ordered it for myself, I understood why. This dish features layers of noodles, marinara sauce, ground beef and pork and four different kinds of cheese. Now, it took me a while to finally like lasagna because I tend to stay away from tomatoey dishes. But the OSF version is cheesy without an overwhelming tomatoey taste. I love the savory cheese blend, as well as the ground beef and pork combo. Though nothing can top my "Mizithra Cheese & Browned Butter" favorite, this delicious lasagna comes pretty close. "Sicilian Garlic Cheese Bread": Though the OSF serves up a great complimentary bread, my family ordered this appetizer once just to try it out. It features the same complimentary bread topped with a tasty blend of garlic and three melted cheeses and served toasted, with a side of marinara sauce for dipping. I did enjoy the garlicky, cheesy outer layer of this bread, and when it was brought warm to our table, it was simply delightful. However, since the bread is exactly the same as the complimentary bread--which we always request more of anyway--I think I would just stick with the free loaves. However, I am thankful that I did get a chance to taste this cheese-crusted version. "Baked Chicken": This entrÃ©e is only available for dinner, and one night, I deviated from my mizithra cheese spaghetti-only dish and ordered this meal ... partly because it was still accompanied with the spaghetti with browned butter and mizithra cheese. The dish's main feature, however, was a baked chicken breast marinated in garlic and lemon juice and seasoned with oregano. The pasta usually comes with marinara sauce as well, but I ordered mine without so I could simply enjoy the cheesy goodness. The baked chicken was alright, but next time, I would just stick to my pasta usual -- it was a bit overcooked and a little too dry for my liking (and I normally don't mind drier meat). "Gourmet Jumbo Crab Ravioli": I chose this dish once when I was totally craving ravioli. This entrÃ©e consists of pasta stuffed with crab meat and ricotta cheese (I love ricotta cheese) and covered with pesto alfredo sauce. While I had nothing to complain about in terms of the pasta dish, it does cost more than many of the other dishes (because of the crab) and you don't get very many ravioli "pillows" stuffed with crab meat. However, I did enjoy the crab-and-ricotta blend--though I thought the cheese flavor would be a bit stronger--as well as the pesto alfredo sauce.
(4)
Ray L.

If you've never been, don't make the mistake of thinking the food (meaning the entrees) might be good. The complimentary bread you start with and the ice cream you end with are decent, but holy smokes a three year-old could make better pasta (the noodles themselves overboiled and super soggy, the sauce very watery with no balance or flavor). As Ananias T. notes below, if I could give it minus stars I would.
(1)
Christine B.

My friends introduced me to this place years ago and I feel like it gets less credit than it deserves. The food here is great, and i really love italian food, and the ambiance eating at this place emits. My personal favorites are the Spinach Tortilini and their Brocolli, is to DIE for (Okay maybe i'm exaggerating, but the mizithra cheese in it makes it that good) Just talking about it makes my mouth water. Also, i like the hearty soup that is served before your meal , and the FREE serving of Spumoni ice cream after your meal :3.
(4)
Matthew K.

I have been coming to place ever since I was a kid. I like the fact they have retro games like "Centipede" and "Mrs.Pacman" there. The food is good too with offering different styles of dishes and Spumoni.
(5)
Lisa C.

Better service by a more experienced waiter. Still no smiles but hey, I'd be unsmiling too if I was slammed with 8 tables and a group of 14! He was very attentive so I can overlook the bland expression. Tried their new shrimp capelini. It was nice and garlicky, almost too much and I LOVE garlic. Scampi style shrimp on angel hair pasta sprinkled with cheese. So good. This isn't a fancy place but it is what it is and I still like coming here for the crazy decor
(4)
Sam R.

I have been here several times and this was by far the worst service we have had here. The food has always been good but the service today was terrible.
(3)
David C.

My friends and I like this place because it's one of those restaurants nice enough for a group to take a friend out for their birthday. What everyone is not saying is that the reason we're coming here is because the place is cheap.
(4)
April Y.

This review post is so delayed, probably because I just don't have anything good to say. Meh. Yeah - that's about all I can muster for this place. Go if you're desperate for Italian and are too lazy to cook or not willing to hit up the frozen foods section of ye local neighborhood grocery store.... Yes, the quality might be comparable, and with the frozen stuff, it will 99% not give you food poisoning... And at very least, the microwave won't leave you forgotten in a corner of the funky smelling, run-down dining room cluttered with a hodgepodge of garish, late Victorian-esque furnishings. Quite frankly, I'm not sure how they are still in business.
(2)
Lance W.

Rumor has it that OSF is not in the Kakaako Ward development plans. Gee if so, I'm going to miss this place. Even if the mitzetra is not as sharp as I remembered to be. Adding the clam helped.
(4)
Elizabeth K.

I'm hooked on their clam sauce with angel hair!!! This place is a regular haunt for my family. It has never disappointed! The staff knows us and accomidates us very well. My families favorites are the speghetti and meatballs or the clam sauce over speghetti or angel hair pasta. View of the harbor is great but the stained glass windows and art work make this a very unique dinning experience!
(5)
Paul C.

When I found out that my dining club was coming here for dinner, I immediately cringed at the thought. I've thought about this place as a national chain restaurant with at best "marginal" quality food. I mean, the last time I came here was during my college years. That was about 20 years ago. My friends and I came home from college one summer and we'd meet up for dinner. We came here. The food was awful and I just hated this place... After submitting my RSVP, I started to regret my decision and went online to check the dinner menu. Not impressive at all. I then started to read Yelp reviews and my fellow Elite friends blasted this place. So, when I checked in tonight I reminded myself I'm just here on a social level to meet up with friends. The food here surely didn't draw me to attend tonight. I was amazed how busy this place was tonight. We had a group of over 30 peeps so obviously we made reservations. There were so many people waiting for tables and as we were escorted to our dining area, I looked around and this place was FULL HOUSE. The night started at the bar upstairs and I had a Gin and Tonic. In the past my drinks were somewhat watered down and I was surprised my drink was STIFF. I could sure taste the gin and I was a happy camper. Gave me a little buzz! I pretty much made my mind of what to order only to be disappointed that the current dinner menu didn't have Spaghetti Vesuvius. So, when the waiter came to take our drink orders I asked him and was advised they still have it but it's a "special" menu. Regarding the food, because I had lowered my standards, I must admit it was OK. First of all, the all-you-can-eat sourdough bread was really good. Came out hot with butter on the side and when we requested more, they delivered hot loaves to our table. As Jayson N.'s review mentioned about the salad here, I had the same experience. It was drowned in a pool of blue cheese dressing. I did mix it all up before eating and it was "soupy". I'm NOT a fan of iceberg lettuce and didn't want Minestrone soup. Because it was a muggy night, I settled with the salad and strategically ate around the "pool" of salad dressing. We only had 2 servers for our group of 31 peeps and I must commend them for such awesome service. The food came out all at once and it was piping HOT, the way I like my food. When speaking with the peeps on my table, the consensus was each plate had temperature HOT pasta! My pasta dish was pretty good. Noodles were cooked al dente and sauce was tasty. The dish is labeled as "spicy" but it barely had any heat. I was thinking about asking for Tabasco sauce but I was hungry and the next thing I know my plate was clean!!! I was able to sample my friend's food where he had Chicken Marsala, lasagna and Fettuccine Alfredo. The food was okay but could use more flavoring. I can see why some people feel the food is bland here. With the meal includes ice cream and I had Spumoni. It was good but I recall the bits of candied fruit as a child when I ate here. No texture contrast at all. So sad. My ice cream wasn't soupy but wished it was ice cold and firm. One of the guys on my table didn't want dessert so I asked him to get Spumoni and I'll eat it for him! Yes, I had 2 cups! This was supposed to be the highlight of my meal tonight but left disappointed. So disappointed that I ended up stopping by at Menchie's before going home. Overall, this is an OK family restaurant that is economical with a decent quantity. I'll admit this is NOT my choice to dine here. My friend worked hard in planning and coordinating tonight's meal for 31 peeps and I wanted to show my support and appreciation.
(3)
Lisa T.

Old Spaghetti Factory oh where do I begin? They accommodated our large party (make sure half of your party is there so you can be seated). Food was okay. I had a half sandwich and salad for a birthday lunch. Service was okay in that my water glass was never empty for too long and our waiter, Travis was pretty good with getting the food out to us. Downside is my chips had no salt on them and was simply just a fried potato. It had potential but fell short. Second was a co-worker's order was forgotten despite our party pre-ordering. I felt bad when most of the table was nearly done eating but the time her half sandwich and chips came. There is potential for Old Spaghetti Factory, but it's not quite there yet
(3)
Samantha B.

The old spaghetti Factory is conveniently located at the old ward warehouse shopping center on Kaka'ako. Honestly the food is not that great. It was just ordinary, nothing spectacular. When you order any entrees from there you do a get a complete meal, which includes bread, soup or salad, and dessert. The prices are moderate. The kids also get a wonderful treat. The ballon guys walks around to the tables that have kids and makes them whatever they want. My kids had a dinosaur, Minnie and princess crown. It doesn't cost a thing but it's just donations if you choose. The ambience was very cool. Everything in there were very vintage and old. A meal there is an experience itself. The decor is like stepping into another world. The antique lighting, the stained glass displays and the very cool old fashioned trolley car that doubles as a dinning hall. The food is ok but the experience itself just eating there would be better.
(3)
Carly I.

I came in for the Lunch For Less special. It consists of pasta, salad or soup, and bread for $12.50. I came in alone and they sat me at a 4 top when there was clearly a 2 top available. My waiter, Christopher, was terrible. He had a permanent look of disgust (complete with flared nostril) on his face. I waited 15 minutes to order my food. He didn't bring the bread. Didn't really even know the special. Didn't check on me at all when eating. Then, I had to flag him down for my check by just handing him my card. I wait another 15 minutes until he brings me the receipt for me to sign and i see that he rang up someone else's bill on my card. I tell him it's wrong and he asks me if I'm sure. Are you kidding me?! It was overall a terrible experience.
(1)
Amanda Y.

I came here on a Friday night for dinner with my friends. It's a huge restaurant and wasn't very crowded while we were there. The service was good and for the price of the entree you got to pick soup or salad and got a scoop of ice cream for dessert. The salad isn't anything spectacular, but I did really enjoy the spumoni ice cream that was chocolate, cherry and pistachio flavored. For the entree I got the spinach and cheese ravioli and while it was okay the marinara sauce wasn't very good. It tasted plain and had little flavoring. My friends ordered the chicken linguini and one of the first things they noticed was the chicken was salty. When eaten alone they didn't care for the saltiness, but when eaten with a piece of broccoli or noodles the saltiness was bearable. In all we had good service, the prices are reasonable, but the food wasn't the best. I would come back if I had too, but it's not something I would crave.
(3)
Frankie R.

Tonight was a great time. ..I really appreciate the prompt service we got. I am glad me and my friend got to enjoy a good dinner tonight and our waitress Nalani did a great job taking care of us and seeing if we needed additional items, which was fabulousness. I was very pleased with the 3 course meal that I really like. I hope to be back at this establishment because I liked the way how they took care of us and making sure that we got what we wanted. Also the vanilla flavored ice cream was very tasty and fabulousness too. The strawberry lemonade was very good and I liked the complimentary refills on these drinks because it's very tart and sweet mixed together as well as unlimited bread too, which will really fill you up. The appetizer was really cheesy and not garlicky because whenever I try garlic bread, it's way too garlicky and I don't like it like that and I can taste the cheeseiness in the garlic bread. I want to say a huge thank you to Nalani for my dining experience, which was fabulousness and wonderful. Will be back again for another dinner.
(5)
Tabatha P.

In all the cities I have been to Old Spaghetti Factory, I haven't been disappointed. They have it right in serving the loaf and soup before the meal. I always have more than enough to eat and take some home. The service here has been at least decent if not great every time. Plenty of space for parties, get togethers, and birthdays; and they sing a nice birthday song. I love the Ward view of the boats, so I like to sit up by those windows. My man and my son both enjoy coming here so it was an excellent place to have lunch, as well as having great lunch deals. I love that they serve you a full course meal and the sides of meatballs and broccoli are amazing. I have been going here for years and likely will for many more. I have Italian in my blood and learned a lot of authentic Italian recipes from family and this restaurant does good with the quality.
(5)
Kalualani F.

Always an enjoyable & favorite place. I've been coming here since I was a child. I've brought my children here as well. Hoping they will be around for a very long time. Great memories here. From the Italian soda, to the italian cheese bread, Manager's special, BLT salad, and the spumoni. we love it!! The old-fashioned dÃ©cor and the cable car make the ambiance special..... :)
(5)
David C.

A pretty good meal for the money. If you go here, best to go with the spinach and cheese ravioli. It doesn't come with free ice tea anymore.
(3)
Michael M.

The waiters here do not know their food very well. While i know people who love goat cheese, I for one never tried it. I ordered the Garlic Mizithra. My waiter Ethan tells me it's no different from regular cheese, when it has a much stronger taste. I told him I can not down it and he suggests I add Parmesan cheese or more butter to dilute the goat cheese, like adding more stuff will make downing it any eaiser. Didn't help at all. If I knew goat cheese was stronger, I wouldn't have ordered it. Didn't even offered to remake it when I barely took a bite. At least now I know that goat cheese is much stronger than regular cheese.
(1)
David T.

I went there to meet friends and hadn't been to one of their restaurants in years. I was pleased by the decor of the restaurant and it was crowded on this Saturday night. We were seated promptly and the waitstaff was very friendly. I was first taken back by the few choices available to you on the menu. I settled on the No. 1 platter as my selection; which cam with lasagna, chicken Marsala, and I chose fettuccine Alfredo as my third choice. It also came with a tossed salad. They serve hot sour dough bread with butter right from the start, which was of good quality. The salad had a base of iceberg lettuce and was not what I expected from an Italian restaurant. The entree was very lack luster. The lasagna was flavorless, somewhat mushy and had little fillings. It actually seemed to have no spices in it. The chicken Marsala was on the same line. It was a chicken breast covered with sliced mushrooms and a brown glaze which didn't have any "Marsala" flavor. It seemed like it came from a jar, and not a good brand at that. The fettuccine Alfredo was creamy but lacked the buttery Parmesan cheese flavor that one expects. Your local supermarket has better jars of Alfredo It seems to be a great place to take the family out on a weekend and not break the bank, but just don't expect good Italian dining.
(2)
Eathan O.

Eating dinner here hit the spot. I had the spaghetti with Italian sausage and the gf got the manager's special, mixing Mizithra & Marinara. Food came out quickly, tasted great and the service was excellent. Our server (Kahoualii) was new, but checked on us often and was attentive. The bill was reasonable and the parking was not crazy tonight. We will definitely be back!
(5)
Skye W.

I gave it three stars because of adolescent nostalgia. I have a big family, on my mother and father's side and from time to time they have chosen to have parties here. We've had after-church gatherings here as well. Despite what our experiences were prior, we continue to eat here. If you're a couple, or in a small group of three to five people, it's not a bad time. The staff is relatively sufficient. Drinks and bread first, soup and salad next, followed by your entree, then dessert. The basic restaurant scheme. I notice that sometimes, in groups of more than ten to twenty, the staff is very accommodating. Other times, like my grandmother's birthday, they were NOT. Our waiter wasn't writing anything down, OR taking orders by seating. He just skipped around our long table making eye contact, and whomever looked his way, he took the drink and dish request of. He also wasn't communicating with the rest of the people helping him deliver drinks and food. He literally disappeared and the manager had to finally step up because half of our table had finished dinner, while the other half still hadn't gotten their entrees at all. Neither did my Grandmother. We had to continuously BEG for our drinks. And then when they brought the wrong drinks, the waiter just started calling them out like an auction. "Who had this? Oh you had a Sprite? Did you want this Fruit Punch instead?" That fruit punch he gave away was then needing to be replaced for the person who ACTUALLY DID order the Fruit Punch. Our waters weren't refilled. The whole night was hectic and I hope we never have to go through that disorganized fiasco again.
(3)
Lina T.

I've been here a decent amount of times and I would consider their quality pretty consistent. Fairly cheap place for the portion you get but the pasta is meh, decent. With an order of pasta, you get a side salad or soup, and an ice cream. Decor inside is interesting. But it's not really inviting. The tables are large and the space between the tables are spacious. Service is generally quick and food comes out fast. The waiters are polite and look happy. I love to have their garlic cheese bread. It's probably the best thing on their menu. I order it every time I visit. I like the clam sauce they have here but I don't like it with the spaghetti. So I request to have the Angel Hair Pasta (thinner spaghetti) with it. The sauce is quite thick so having a thinner pasta is easier to slurp up. It's not too salty and it has little chucks of clams which isn't too overpowering in flavor. On the other hand, the marinara sauce is not impressive at all. They use this for almost all their dishes that include a marinara sauce. It's fine but it's not mind blowing impressive. Overall, I wouldn't say this place is bad but it's not somewhere that you continuously crave. They offer a lot for the price you pay and there virtually is no wait so if you're interested in a cheap and quick pasta place, Spaghetti Factory's your choice.
(3)
Amanda E.

At first I thought it was just a bad day the last time I came here. Today, however, confirmed that the service is... Well... SHITTY to say the least. My boyfriend and I walk in and were first IGNORED, not greeted, by the girl at the hostess stand. When we stand there for a few seconds she finally looks up, ROLLS HER EYES AND SIGHS, and says "Hi...?" No friendly greeting, no "how many?", no nothing. After I tell her for two, she then proceeds to say "ok just wait for a host." And look back down at whatever she was messing with. Like wtf are you?! Then we sit and order already irritated. Our food came quick today which was nice but our server - like the hostess - had a bit of an attitude. No smile, no greeting, nothing. Even when I politely told him "thank you!" for our salads, all I got was a "Mm." Really? Then our food comes. Our salad plates are empty and the food runner stands there impatiently looking around (the restaurant wasn't very busy considering it was a weeknight at 5 o clock) while we quickly try to shuffle our empty salad plates to the side of our tiny ass table. And I must add in that he did not take those plates away despite them being empty. So here we are sitting at our tiny table full of plates. No water refills. No "how are you doing". I would give this place zero stars if the food wasn't yummy. HORRIBLE HORRIBLE CUSTOMER SERVICE.
(1)
Jay P.

"Meh. I've experienced better." These words do so much justice when I have to recollect about my experience at The Old Spaghetti Factory. Let me start off with the decor and ambiance. Upon walking through the large wooden Victorian doors, you're literally taken back through time and stepping into a different era. The decor is amazing and I thought that my dining experience would follow through with that same feeling...Nope. After we were seated down and given menus, we had to wait about twenty minutes before we could flag somebody down to take our orders. It was pretty busy that day so I can understand the situation, but some attention, any attention, would have been nice. I ended up getting the spinach and cheese ravioli and, I have to say, I wasn't "wowed." It tasted literally like the store-bought ravioli that I buy from time to time. The other pasta dishes that my friends tried gave me the same "store-bought" feeling. The dishes are pretty affordable for people on a budget and all of the dishes seem to come with your choice or soup or salad and an ice cream treat at the end. Everybody recommends the spumoni ice cream, but I guess I'm just not a fan.
(2)
Tina D.

I love their Keiki lunch meal. It's tasty and there's a variety of side dishes to choose from!
(5)
Eric k.

Server wasn't that good and it was slow night. Oh well I guess it's hit or miss with the service
(2)
Levon P.

This place is awful. Terrible food, bad service and a terrible system to split up checks. I'd rather go to McDonald's
(1)
Justin H.

Unbelievable!!! Service is FUCKEN SHITTY. I used to love eating here. Recently, within the past couple years service has fell off the charts. Tables not set, waiter slow to respond, doesn't fulfill the order...etc, etc. Management seriously needs to step up their customer service. Constantly reminded our server for cheese, extra sauce, extra dressing. Not only is the service shitty, but the food came out at room temperature. We sat for 10 minutes without any utensils to eat our salads. Bottom line: NEVER COMING BACK HERE AGAIN!!!!!
(1)
Jim M.

Wow, I cannot believe that I have never reviewed The Old Spaghetti Factory. That is amazing considering I go there for comfort food every month or two. I thought about giving them 4 stars because they are one of my favorite comfort food places, but it is just chain food with chain food service. Good but not great. If you are are looking for awesome Italian food, keep looking. Old Spaghetti Factory is good, old fashioned, Americanized pasta. Some interesting pastas and specials, but nothing that you would find in a great Italian restaurant. BUT I LOVE IT!!! I go every month or two for a dish of the Manager's Favorite - Meat Sauce and Mithira Cheese. This is my most favorite combo and I make sure to mix up the two sauces good on top of my spaghetti. Art and fine dining, it ain't, but it is good. During the last trip, one of my friends had the Vesuvius spicy sauce. It had sausage and frankly would have left spicy lovers disappointed, but not bad for a "haole" spicy dish. Parking at Ward Warehouse is usually simple. Proceed to the garage rather than driving around in the lot. Especially if you get there after 6pm. Even weekend nights, we usually never wait more than 10 minutes to get a table. The service is prompt and well planned, as is any national chain. The servers are polite and usually well trained. After working in a similar establishment many lives ago, I recognize the formula and it works well for such places. As Kalani C puts it, the ambiance is dark and frayed, but I think that is more planned than a result of a restaurant that has been open for a long time. Heck, it is a national chain, so any ambiance is better than the formula ambiance you get from other places.
(3)
Carmen B.

Love the atmosphere, creme sodas and ravioli's. The location is nice, parking convenient, quality food for price. Recommend it to families seeking a place that you and the kids will enjoy.
(5)
Brannon T.

Dinner? Why, yes! The old spaghetti factory is an awesome place to eat. I didn't realize how long it's actually been here. I like how the place has the look of a mansion. If I lived in a place that looked like that, I'd call it "Wayne manor". I know, I know...it's awesome. You should try their strawberry lemonade. It is delicious! Their food is great! Really good Italian food. A bit on the expensive side but it's not too bad. You get what you pay for. I really like their cheese bread. Their pasta products are great. I think there's something for everyone here. Each time I go, the waiters/waitresses have always been good. Really friendly and at times funny. If you ever have to wait for your party or wait for your table, the upstairs area is a pretty awesome place to hang out. They also have an old school PAC-man game! How awesome is that? Screw dinner! PAC-man! Great for groups, couples, family dinners, etc. Just like any other restaurant, they do have busy nights and it can be hard to get a reservation especially on a holiday. Awesome restaurant. You should go at least once. 100th review!!
(4)
Big Daddy O.

I like this place. Brett S commented on the anachronistic architecture. If he was familiar with turn-of-the-century architecture he would know that this was not renaissance but more accurately Victorian and that the train was totally appropriate for the time. Yes Bucas has better food but the prices are intimidating. Sorry he had bad service. The half-dozen times I've been there I've never had anything but stellar service. Nicholas B wrote about the bad service. At some point we are all newbies and in training. However he is right, they should've at least have discounted his meal. Now for my review: FOOD: Spaghetti Factory has a wide variety of Italian food. Typically Italian restaurants serve food that are high on garlic and marinara sauce. SF has a wide variety of foods with brown sauces, etc. The mizithra cheese is killer. One of my favorite dishes is the marsala chicken with mizithra cheese on spaghetti (photo enclosed). Their menu will appeal to the oldsters as well as the youngsters and everyone in between. SERVICE: Again, I have never had the misfortune of experiencing bad service. If anything the servers were friendly, knowledgeable, and helpful. The drink glasses were never empty. I've been there for lunch and dinner and in between. You certainly can't complain about the parking. AMBIANCE: Again, classic Victorian and well appointed. Brett S is correct. It is a bit on the dark side. Perhaps the use of dark wood throughout the restaurant contributes to this feeling But not in an ominous way. In fact I happen to like its warm, cozy, comfy feel. Brett S is also correct. It is a pain in the neck to have to climb the stairs to go to the bathroom. Knock off one star for that. PRICE: In my opinion, considering the variety and quality of the food, the prices are well worth it. RECOMMENDATION: A strong four-star recommendation. I would go there any time I was in the mood for good down-home, Italian, comfort food.
(4)
Wendy H.

Had to come & have the Mazithra & some spumoni ice cream before Ward warehouse is demolished. Hopefully they will open somewhere else. Great no rush, family friendly dining and the prices are great for a complete meal from the soup or salad to desert
(3)
Paola R.

Well, I'm not a big fan of chain restaurants, but I was craving pasta and was in the area. And I wanted to check this place out before they tear down Ward Warehouse to build more luxury condos. The restaurant looks pretty cool, is huge, and one side of it has a great view of the ocean. But aside from that, it's ok. It's a little pricey. Their chicken parmesan was terrible. I could make it better, and I'm a n00b cook. My partner had the lasagna, which was better. The food did come out quickly, so that was a plus.
(2)
Z Z.

Spaghetti Factory is not a place you go to for nice Italian meal. Expect a bunch of rambunctious, bratty kids yelling, carrying on, and peeking over your seat. Also expect to hear staff sing happy birthday about a half a dozen times during your meal. To make matters worse, the atmosphere of this place is reminiscent of a creepy haunted house, to include old scary paintings, antique chandeliers, stained glass windows, and 19th century furniture. All that was missing were cobwebs and ghosts. As for the food, my chicken parm was a lightly breaded small cut of crappy chicken with overcooked mushy spaghetti. Also, the place had a lot of empty seats, but for some inexplicable reason, they sat a family with 2 loud annoying kids right next to us. WTF? I spent my entire meal listening to a 5 year old yell and repeatedly sing the most annoying song ever. I hate this place and hope that if it is haunted, that the poltergeists drive them out of business.
(2)
Wanda R.

Love their mizithra cheese spaghetti and meat sauce. Great service and ambiance.
(4)
Gina N.

The Old Spaghetti Factory is always a good choice for family dinners! The kids are always pleased, and did you know they can get a re-order portion for a minimal price, sometimes my kids grind! Tonight I had the baked chicken, it was tasty and moist. Very good, I haven't had it before, but we've been here so many times. The staff always try to be so accomodating and helpful! The wait might be a little long, but it's worth it!
(5)
Marni T.

Yes that is 4 stars, only because I've been coming here ever since I was a kid and it reminds me of my parents. Every time I come here I get the same thing, and without fail its the same. I usually get the chicken parmigiana with soup. The servers here are pretty good, they refill your drinks and bread without even asking. They also have these balloon guys for the kids which is pretty neat. You get the kids to be quiet, while you finish your meal. OSF has a special place in my heart and I'll always be back.
(4)
Janice S.

This is a family style restaurant. If you know what to order, you'll be pleased. This is my preference: 1. Anything with butter and mizithra cheese! Such as chicken marsala, side order of broccoli (how can broccoli taste sooo good? LOL), butter and mizithra cheese spaghetti. 2. For the side salad, I like the creamy pesto dressing (mild and smooth). Jeff likes the balsamic dressing - he likes to dip the bread in it. Cons: 1. I don't like the bread. It's tough. I usually eat the insides and leave the crust. 2. The sweet cocktails I find kind of weak, so I order wine instead. 3. The desserts aren't really special. I don't like the vanilla ice cream or spumoni that comes with the meals.
(4)
Laurabeth M.

I have to say that ASIDE from my 4-star rating, I did have a 1-star experience once, and it was pretty serious. * 1-Star Experience: I was halfway through my entree when I spotted what I THOUGHT to be a hair. I pinched it to remove it, all disgusted that it might not be mine, only to find it was a metal bristle from a cooking utensil. Wow, I am SO lucky I spotted this before I gobbled it up. God, can you imagine? This piece of metal was almost an inch long, no joke. The server was mildly horrified and grabbed the manager without my asking, and I told her I was just thankful that I'd seen it. She then hurried through a verbal montage of how cooking is so complicated and fast and things happen. In my serving experience, almost ripping open a customer's esophagus would qualify for a comped meal, but this one didn't make the cut somehow. My only rationale for this was maybe she thought I'd put it there to con my way into a free lunch since I didn't seem very upset about finding it. Who knows? **** 4-Star Experience: You might ask why I'd ever return to this place after the aforementioned fiasco. Frankly, I have no idea. Maybe because my fiancÃ© is addicted to the Mithizra cheese and I figured it couldn't possibly happen to me twice. No punchline--it hasn't happened since. Convenient: If you work in town, you can make it here, have lunch and be back to work before your hour is up, no problem. Food: If you're getting anything besides Mizithra with a Meatball Marinara combo, you're wasting money. Mizithra by itself is way too dry and/or salty, but couple it with marinara sauce and you'll be throwing your $9 at them (lunch price). Service: I've never had rude service here, which counts for a lot in this area if you ask me. Also, they serve cider here now, which makes service seem even better.
(4)
Essential Carpet Cleaning H.

The price for a salad, entree and scoop ice cream is a great deal! Love the chicken fettuccine Alfredo!
(5)
John C.

3 Stars due to service. I have brought my sister here on two separate occasions while visiting in Honolulu. The food is good and the ambiance and decor is pretty neat. However the restaurant lacks in the service department. Both times it took over 10 minutes to see a server after being seated. And after the food order the server (or any servers) are pretty much non-existent. Sat with our empty plates for about 20 minutes before we stopped a bus boy for help. Didn't see any servers for the rest of the night. Had to go up to the counter to request the check.
(3)
Tiffany Y.

Yelp 365 Challenge x 2 #255/365 The Old Spaghetti Factory...this restaurant gives me flashbacks of 70's type of feel without the red checkered table cloths and the netted candle jars. We decided to eat here because we weren't sure what to eat for dinner. Plus, I've cut back on carbs yet pasta is my weakness. However, their menu hasn't changed. I was hoping for a pesto pasta but that didn't happen. I ordered fettuccine Alfredo with chicken and broccoli (which I know it will not go well with my stomach). Our server was really good despite taking care of a lot of tables. The atmosphere as always was quiet and non-intrusive. The price was pretty reasonable too (as always). The location is a good spot because after you eat, you can wander around the little shops along Ward Warehouse, catch a movie or walk across the street to stroll through the little harbor to check out Kewalo's. Recommendation: Of course (they just don't have pictures like Buca's to keep you amused)
(4)
Taryn L.

One of my favorite foods is pasta. When I want a more casual setting and an Italian dinner, I go to the Old Spaghetti Factory. It's the only pasta place I know of that offers a complete meal - any entree you get comes with salad or soup, a beverage (hot or iced tea, coffee), and a scoop of ice cream (vanilla or spumoni). All of this for less than $15. It's affordable and a comfort food to me. When I go to Spaghetti Factory, I normally get the mizithra cheese and browned butter. It is a dryer pasta since there isn't any sauce with it - it really is just shredded cheese and butter. The menu describes it as the Italian version of mac and cheese. I like it because I don't care for tomato or alfredo sauce, so it is a good alternative that still has flavor. The cheese, I think, makes it a slightly saltier dish. It usually comes with spaghetti, but I usually get it with angel hair pasta because I like a thinner noodle. I always get salad with my entree - the creamy pesto dressing is good. I also like their balsamic vinaigrette, especially when I add the parmesan cheese and pepper. For dessert, I get the spumoni ice cream. Usually the ice cream tends to be very soft and melting by the time I get it, but the last time I went, it was the perfect texture - not super soft where it may as well have been ice cream soup, but also not too hard where I get an arm workout trying to scoop it with my spoon. The service is also usually pretty good. If you come at the right time (before the dinner rush at around 7-8 pm), you normally don't have a long wait. The waiters or waitresses are also pretty attentive with refills and bringing out the food in a timely manner.
(4)
Ashley K.

Who knew that coming on a Saturday afternoon (2-ish) would mean an empty restaurant?! :) Our party of 5 was seated immediately and served quickly as well. I ordered the *new angel hair pasta which was tasty but nothing special. My boyfriend got the meatball spaghetti, which was good. I especially liked their salad with house dressing and spumoni to finish. My little cousin orders the kid's Mac and cheese and says it's the BEST he's ever eaten (cute). Will be back, would recommend for big parties!
(4)
Sean H.

Soup was bland, didn't have any salt in the broth. The components of the soup didn't go together, chickpeas, kidney beans, cabbage, tomatoes. Then the entrees, The Cheese Mizithra was literally just pasta, cheese, and a little oil. The Three-Combo was upsetting, the lasagna tasted like out of the freezer lasagna, the Chicken Marsala was alright but I would only give it a 2 out of 5. The Alfredo was my 3rd choice I took, it had good consistency but it was missing flavor, such as Garlic/Onion/SALT/Pepper. My first set of silverware was dirty, there was old "spinach" on both my forks, the spoon had butter or something on the side of it, by that time I just got rid of the knife and asked for a new set. The last part was the Ice Cream, it was good, probably the best part of this meal. Although there is only two flavors. Overall a 1 out of 5, and for the price of $39.26 to feed two people, absolutely outrageous
(1)
Kristi R.

I've never had a super awesome experience here, but I have to say this was one of the worse I've had. Showed up 10 minutes before lunch opening (11:20), my friend goes up to ask the hostess if we had to put our name on a list because there was another group there. The hostess sassed my friend about just waiting and we'll be helped. Oookkkaay whatevs. Got seated promptly with the other group next to us, cool, awesome. I have an hour 15 until I have to be at work, that'll be enough time right? NOPE. Wait time to get our drink order, 10 minutes Wait time to get our drinks, another 10-15 minutes Wait time to get our order taken 10 more minutes (YES, we were there for close to 40 minutes before our order was taken) Wait time for food, another 20 minutes, by now we've been here for an hour and no food. Finally food a little after an hour from sitting down. There were only 3 of us at our table, we were ready to order 15 minutes after we sat down. It took them forever to get our cheesy bread and they delivered to the wrong table, we had to call to the waitress delivering that it was our bread. I ended up being 30 minutes late for work, I was so irritated, especially since I had missed so many hours from our hurricane scare (not complaining about the closures at all, but wanna get as much hours as possible to make up for it.) All in all, got seated at 11:34, and didn't get to work until 1:30, mind you, I work right up the road and it only takes me 10 minutes to get there.
(2)
Pabs G.

I really like the mizthra cheese! It's one of those cheap-eats places to go. I like the ambiance. I will be sad when Ward Warehouse closes down. I hope this place finds a new home so we can still enjoy the food.
(4)
Christine L.

Love this place since I was a kid! 3 course meal for under $15! I love that pesto salad dressing they have. Yum! Can't wait to go back. :)
(4)
Uilani P.

First they tell you be there 15 mins early and if your not then you lose your table. Mind you we waited for 30 mins . Waiter was great 20 of us and one server.hmmm! Help right. Then as orders comes out the servers are yelling hello why don't you ask the waiter who had what. Then the server gets lippy and states that i already said it's coming... irraz. Then I find shells in my crab and my nephews grilled cheese was stale cheese. Hmm wouldn't recommend coming on a friday. Frustrates the most bathroom was dirty , no toilet paper and it took 30 mins for the manager to come and see what we needed ... disappointed. Sorry YOU Have DEFINATELY Loss CUSTOMERS... Aaron our waiter was the only one that earned yr stars
(2)
Andy A.

Garlic mizithra pasta is delicious. It is a bit salty but I like it. It's somewhat dry but I think it brings out all the flavors. Plenty of room for families. For picky kids not toouch. We had a kid that does not like pasta and there's really not too much else.
(4)
Amy B.

It's a chain. I wanted spaghetti and it was convenient. The spaghetti sauce was brown-- the sauce that came with the cheesy garlic bread would have been better. The cheesy garlic bread was the best part. I didn't like that the guy who sat us, tossed our menus onto the table, on top of our silverware. Um.. I'm going to be eating with that, thanks! Evan was our server and he was great. Decorations are cool. It's fun sitting in oversized chairs. The train car is an odd/neat touch-- fun for kids probably. It's also a good value -- entree's come with soup/salad and dessert. The fact is that it's hard to beat my spaghetti (or my mom's) so they had lost before I even ordered. haha
(3)
Catherine T.

Coming here on your lunch hour is not the business, me and my friends decide to come for lunch got seated right away but no server didn't not bother to come it has been 25 min. So we flag someone down to take our order, got our salad right away but our main dish took another 10 min.some one different came by our server that was supposed to take our order, gave our food and we ask for a box to go cuz we know we won't have time to finish and enjoy our meal. So we just ate as much we can. And left really unsatisfied with customer service. Over all food was good but the service sucks. The lady that we flag down that took our food, she was more helpful than ever.
(1)
Kris B.

Generally speaking, this is not necessarily a high-end or fancy sit-in restaurant, but I rated this place 4 stars because it's consistent. The service is friendly enough, though sometimes slow. But it's okay because you can look around at all the unique decorations/chandeliers/carvings/stained windows while you're waiting. And the food never fails to satisfy when you're in the mood for simple pasta. My usual: the Managers Favorite - you get to pick two different sauces that are split on the plate ($8.99). I usually do meat sauce and the mizithra. I also usually order a side of the garlic cheese bread. If you order an Italian soda, you get a free OSF glass (at least that's how it was when I last ordered an Italian soda a few months ago). Lots of seating - it's kind of fun to sit in the little trolley to the right of the entrance, but there isn't much space in there. Lots of parking in the structure at Ward. My coworkers also say their young kids love it. Definitely a fun family place to eat.
(4)
Noa F.

This is not top notch authentic Italian food. But spaghetti factory is spaghetti factory. It's super dependable and the service has always been very attentive. It's also a pretty great place for kids and the provided crayons are triangular, so they won't roll off your table. One of my favorite things here is actually that simple sourdough loaf of bread the give every table. My standard order is the manager's special with meat sauce and mizithra. I honestly just love that cheese, but I also feel I need the meat sauce to add some balance to the meal. I have always enjoyed my visits to the old spaghetti factory and will definitely be back
(4)
LivÃ© M.

I'll give them 2 stars, one for our waiter Jarren because he was amazing! Friendly and cheerful even with our somewhat demanding group. I'm pretty sure Jarren dropped a few F bomb and rolled his eyes every time he turned his back or in the kitchen where all the other waiters congregated to talk major carpola about their unhappy tables because the cooks that night sucked major! LOL. But Jarren always had a big smile and friendly ora while dealing with our table. He was great! I ordered the M garlic something dish they're supposed to be known for. First of all, it looked like my pasta had a really bad yeast infection. My chicken was dry n tasteless. Noodles were either overcooked or undercooked, either way it was over-sucky. It was dry AF and I LITERALLY had to ask for olive oil to LITERALLY DROWN my dish to give it moisture and taste because it LITERALLY tasted like a shit---okay, not literally but definitely metaphorically. My husband actually gave back his food and reordered a less suckier dish. My friends didn't even finish their food!! Yes, it's that serious. These mofos can eat! But even the biggest of appetites and hunger could not clean out their plates because it was just that bad. What was great, though, was their drinks! Yeeeesss! Also, their appetizers were delish! If we were to ever go back, which is highly unlikely, I would just order drinks and appetizers. Oh the second star goes to the balloon guy who did an amazing job on our kids balloon request. The kids enjoyed their night thanks to him. Anyway, in conclusion, they should change their name to the Don't Order Anything Spaghetti Here Factory.
(2)
Jake V.

WOW! What a disappointment, took the fambam out to eat after watching the fireworks @ alamoana. Service was slow, management should address the team work concept to employees. Maybe the food won't come out cold. The food was bland, pasta was over cooked? Really! Italian restaurant that can't cook pasta right, aldente! The male bathroom was dirty. The two good things going good for the place is now they have a party balloon maker. I must admit it brightened my sons mood which is why they get one star. The second star is for the atmosphere. The place is large enough to handle parties of 15 or more with lots of room to move around. Would go back just to see if anything improves.
(2)
Talor M.

Back in the day I used to love coming here when I was a kid............................boy have my tastes changed! First off the food is terrible! I don't mean to be harsh but I would equate it to better than average cafeteria food. There's nothing about the food that is going to make you want to spit it out though most of the food is bland and lifeless. They also didn't serve us garlic butter with our bread this last meal. I'm not sure if they got rid of it but that was one of the best things here! On the plus side the entree meals are super cheap! When you look at the menu everything seems competitively priced with whats in the area. Then you might see this tiny note on the upper left hand corner of the menu that says you will be showered with food and drink if you order an entree. lol What it actually says is all entrees come with bread, soup or salad, a dessert, and a drink. Hey if you think about it all that for 12 dollars is not too bad even if the quality isn't so great. This place knows exactly what it is and doesn't try to hide it so the service is lacking a little. It wasn't terrible, like everything else its just "ok." Oh and one little side note. This place is cheap ONLY if you order an entree and refrain from getting any alcohol. My friends tried to order ala carte (one item and a drink) and their bill came out to about the same price as an entree. So not great but not so bad that I would never come back. If anything, check it out for its interesting decor!
(2)
Kelli A.

Service has improved 100%! All staff members were attentive and helpful. I even witnessed someone being trained, and they emphasize acknowledging customers and customer service. I'm very glad I gave this place another chance!
(4)
Gen M.

Was so disappointed with this place, although there were two good things about it. One they offer military discounts (always a plus) and two we were seated right away. However it was my first and probably last time coming here. The chicken parm was ok, could've made it myself though. The spaghetti was Blah, and there was this awkward smell in the restaurant from the moment we walked in. The waiter was a bit awkward too but didn't bother me as much. Overall this place was not what I expected.
(2)
Brian M.

Something different ands it's really nicely priced. Family of three with a three course meal cost us $35! Took us a minute to find it, but worth it. Plus, no wait!
(4)
Faye M.

I like to come to The Old Spaghetti Factory, maybe my standards aren't as high as everyone else's, but I never have high expectations walking in to OSF anyway. First of all, we don't eat here on the weekends because the wait would be ridiculous, so we come here for dinner on weekdays and there's never any wait. I like their Garlic Mizithra, Sicililan Meatballs, Chicken Fettuccine, Spinach & Cheese Ravioli...OK, maybe I like all of their dishes! They also all come with a choice of soup or salad and dessert! You have to get the Spumoni which is a mix of chocolate, strawberry, and pistachio ice cream ... soo yummy! Service is good, for the most part and the ambiance there is super old school Victorian like.
(4)
Ranada R.

Been here before when I was in high school and I don't remember it being such a disappointment. Food was mediocre especially for the prices. It took forever to get drinks and bread. The house bread didn't come out until later so I ordered the cheesy bread. The salad looked like the bagged crap you get in the store, not to mention most of the leaves looked brown. The minestrone soup was horrible. Looked and tasted like it came from a can. All the pasta entrees we got were dry because of the lack of sauce. I think the best part of the meal were the breads. I also hated the fact that we had to wait forever on drink refills. The waitress was nice, but I felt the service could have been way better.
(1)
Stephanie J.

My foodie friends might roll their eyes, but I love it here! I'm a chicken parmesan fan. Maybe I'm a little bit of a "germ-a-phobe", but I prefer chain restaurants because they have stricter standards with food safety regulations compared to the fancy & popular italian restaurants on the island (unknowingly run by pahke Vietnamese . Hey I'm Vietnamese, so I can say it! lol). If it's not a chain restaurant, the odds of them not using gloves to prepare your food is pretty high- you don't want to know what they scratched last! Plus you'll never know how long that meat was out for, and it's guaranteed that those fancy cutting board counters weren't washed regularly lol. Hello Salmonella! Thankfully we have The OSF here, as a better option in my opinion. Their prices are great, the food is good, there's great service every time, and you get bread, soup/salad & ice cream with every entree! Oh and most importantly- It's clean!!! Plus, if you're looking to dine & celebrate with friends, coworkers, teens, kids or "grown ups" this is one of the few versatile italian restaurants on the island that will work out for a variety of different groups. Let's face it, you can't get away with bringing the kids to Paesano, Verbano, or those other "claimed to be" Italian Restaurants. I even helped to host a Bridal Shower here for a party of 20! The private room was booked, even though we called a month in advance, but they were able to accommodate our party by making one big long giant table. I'm a little picky & particular when it comes to service, but our waiter was friendly, accommodating (and as far as I know), he & his team got everything right- which is hard to pull off for such a big party of gals ;) Please don't bother to go to Paesano or Verbano Pastaria! They had dirty silverware, dishes, and their chicken was of poor quality & old tasting! Save your money by going here instead- it's worth it!!!!
(4)
Luke S.

Excellent service, very friendly staff, and great food. Whatever negative experiences people have had in the past it appears they are going above and beyond to fix them.
(5)
Amanda T.

I ordered Garlic Shrimp Fettuccine, expecting what was supposed to be garlic cream sauce. However, I was soooo disappointed! It really just tasted bland, more just like a cream sauce, not even as good as Alfredo sauce. On another note, I really love coming here because of the great price of a salad, which I love with their balsamic vinaigrette, your entree, and your choice of ice cream. You have to get the spumoni. My absolutely FAVORITE thing ever is their Sicilian Garlic Cheese Bread. It can never go wrong. Another unique thing I love about this place is their house bread with garlic butter.
(4)
Clarence J.

(This is closer to 4.5 stars to me.) This is a very pretty restaurant with great food that I've thoroughly enjoyed coming to since I was a kid. (It's spaghetti focused!! Come on!!!) While this is clearly a family restaurant -- the option to eat in a trolley car in one of the dining rooms is a subtle clue :-) -- it has some old world elegance to it in the dark wood, mustard yellow walls [which for some reason I think of as "Italianate yellow," although I probably made that up], and lots of brass fixtures. There are a few dining rooms downstairs -- only one with a trolley car amongst the tables. Upstairs is a large bar area, which overlooks the dining rooms; along with a smallish bar on one side, there's a large circular couch in the middle of the area, surrounded by booths and tables. The staff is friendly. I find the sourdough bread and garlic butter, the minestrone soup [surprisingly, with no pasta in it, although most other places include that], and the spaghetti and marinara sauce all to be consistently excellent. Meanwhile, skip the mai tais here, as well as the flavorful-but-unnecessary meatballs.
(4)
Koree L.

Definitely going to miss this place when it closes down...perhaps the best ambiance at an affordable price. The food here is excellent. Service is unsurpassed. Most definitely one of my favorites on the island.
(5)
Katherine N.

The food and the service was excellent. I ordered the Jumbo Crab Raviolli as I usually do and it did not disappoint. Our server was upbeat and checked in on us frequently. Why the one star then, you ask? Well, everything could have been five star material if they DIDN'T TAKE IT INTO THEIR OWN HANDS TO CHARGE ME EXTRA TIP ON MY DEBIT CARD. It's absolutely absurd!!! Someone please tell me that is illegal. Also, keep in mind that I even left tip in cash on the table. My bill for the entree and a drink I had ordered came out to $20.92. When I was scrolling through my bank statement on my phone, I see that they had charged me an extra $4 for tip.... What the fuck. Excuse my swearing, but I was completely appalled by that. I mean... Did you really add a $4 charge to my card without my knowledge or consent? So fucked up. With that being said, I will not come back to this unprofessional establishment again. No matter how good the food is. It's a shame I didn't keep the receipt for this. I wish I had, so I can go straight to their restaurant and confront them.
(1)
Fran C.

I've been coming here for several years now, but mostly for lunch, as my co-worker told me about a Friday deal. What deal is this? We basically come here for lunch on Friday's as they have this - "all you can eat soup & salad" deal. All of this for just $8.99 per person. This deal is real sweet, as the soup is clam chowder..........and I must say, the clam chowder is the BOMB! Lots of chunks of clams, celery, potatoes...........simmered to perfection! The salad is nothing to write home about, it's not fancy, but if you're looking for something of the lighter fare, this will do. Another thing we like here is the small complimentary loaf of bread that they give you (all you can eat too). The bread is baked to perfection..............crunchy on the outside, yet the inside is hot & soft. The bread with the clam chowder soup is the perfect combo..........just like peanut butter & jelly,.............peas & carrots..............burger & fries..........well you know what I mean! :) Service is fast & friendly. The decor of the restaurant is real cool too............best way to describe it is - a retro vintage looking place........kinda reminds me of the Main Street Buffet in Las Vegas. Prices are relatively inexpensive...........the (3) of us for the soup & salad deal was just $28.42 + $4.06 tip = $32.30 for lunch. Not bad at all! Chance 'em!
(4)
Eurina K.

This is one of old places that makes me recall great memories... Today I spent approximately $61 full meals (appetizer, soup/salad, main pasta, drink, & dessert) for hungry 3 people, and it was not bad at all. Food 4/5 star Quality 4/5 star Service 5/5 star Atmosphere 5/5 star Value 5/5 star One bad thing is... again I said to myself "will start on diet tomorrow" :)
(4)
Alison E.

Having the usual...manager's favorate mushroom/mizthra cheese combo! Also broccoli with mizthra on it! I hope that Ward doesn't close soon!!! Or they better open at a new location! !
(5)
Hakuna M.

One star for poor customer service. It took 5+ rings before they picked up. Kaitlyn put me on hold and a young guy picked up with no indication that he picked up the call to help me. It sounded like he picked up the call by accident. Then he proceeded to talk over me as I made my reservation. I can only hope the service will be good.
(1)
King W.

Went to eat there on Feb 16, 2015. Every table had dirty dishes on it besides the one that me and my fiancÃ© was seated at. The tables remained dirty throughout the course of the meal. To make it worse the silverware that was brought out was dirty.
(2)
Angel F.

I went here because I was craving pasta and my kids love pasta. The food is ok for the price, not gourmet but definitely not yucky. The atmosphere is relaxed and my kids loved the balloon guy that came around. The staff that we interacted with were all pleasant. I'm sure we will be back again. I actually enjoyed this place over Bucca.
(4)
Juliene C.

I've seen a lot of these in California, but never tried it until moving here. Initially, i was suppose to eat at Bucca Di Beppo, but its expensive there! The prices at the Old Spaghetti Factory seems more reasonable being that it came w/ bread, soup or salad, & dessert. I love the old victorian decor! I love how its dark. If you're lucky you cam dine with a view! Huge restaurant! The service was good too. Although our waiter seemed overly nervous, he was good. They try to multitask here. Serving 3 tables at a time. That could lead to people getting the wrong things. Luckily it wasn't our table, but the ones next to us. Appetizer: -sourdough bread: it came out warm & fresh. Very soft & super delish with butter. -garden salad: got balsamic vinaigrette on the side. It didn't look fresh. I hardly ate it. Entree: -jumbo crab ravioli: yum!!!! The ravioli was stuffed with chunks of crab meat & ricotta cheese draped with pesto sauce. So good!!! -meat lovers trio: sausage, meatballs, & spaghetti. My husband seem to like it. -kids spaghetti & meatballs: looked dry Dessert: -spumoni ice cream: first time trying this mix of chocolate, pistachio, & cherry. I love it! I would definitely come back here for a cheap lunch or dinner with the family.
(3)
Natalie P.

How did I not know about this place, we came here with some friends around 7pm on a Saturday night and had a 20 minute wait. ATMOSPHERE: I love the way this place looks, it sorta feels like a castle, it makes for a perfect Halloween setting. They have huge art, doors, and tables with big comfy chairs. FOOD: As almost everyone has mentioned, you get complimentary bread, and with most entrees you get a choice of salad or soup, coffee, and a scoop of ice cream!!! What a deal! Fettucine Alfredo ($10.50): The Alfredo was really good, it was actually different than most places, it might have been the consistency of the sauce, it was rich and creamy and the chicken was very tender and juicy. No. 3 Meat Lover's Treat ($12.99): This was my gf's choice and she wasn't too impressed with it, I tried it and I really didn't like it. The meat sauce wasn't anything special, the flavor of the sausage wasn't to appetizing either. I guess we expected too much from their spaghetti :/ CUSTOMER SERVICE: Although we did have a 20 minute wait, our food came out minutes after we ordered it. Our waiter was nice, helpful and calm. I will definitely come back!
(4)
Bethanie C.

had the Hearty Portion at dinner. So HUGE. Garlic Mizithera pasta was so ONO 11 folks - multi-generations--We all enjoyed ourselves, The balloon artist was great with the kids and adults too. He made the birthday gal a nice hat too. The shrimp was perfectly cooked. Everything else was great as well. The wait was a bit long, but the staff was really nice.
(4)
Jarod H.

Four stars. Spaghetti. Not much more eloquent you can make it. Nostalgia for here. The #3 was pretty good. The sausage was good and juicy. The meatballs were hearty and big. The sauce was okay. Don't wear a white shirt here! Haha
(4)
David L.

I've been sitting here for 25minutes, no waiter or waitress has come to offer us our drinks yet. The food is okay at best, I don't expect to wait half an hour for okay food...
(1)
Claire F.

Yelp says "Meh. I've experienced better." as its description for a 2-star rating, and I'd have to agree. The decor and ambiance are nice, almost with a Victorian feel. There's a large school bus in one of the dining areas which actually has tables and chairs in it, so you can enjoy your spaghetti while sitting in a school bus (cool!!). It's a pretty big restaurant so it can seat big parties. But the food is really nothing to get excited about. The "salads" look like a pre-packaged iceberg lettuce mix with standard pre-bought dressings. They offer whole wheat pasta options which is nice, but almost always, my noodles have come out overcooked and definitely NOT al dante, which I would definitely expect from a restaurant specializing in pastas, right?! (pet peeve!) The marinara sauce is watery and has less flavor than Preggo, which makes me wonder why they just don't use Preggo in the first place! And the mizithra cheese/browned butter pasta (which is what they are known for) is just overly cheesy and very dry, as the cheese isn't melted and there is no sauce aside from a little "browned butter". The choice of ice cream that comes with the dinner portion is ALWAYS half melted (is that how it's supposed to be?), which I don't like. Their paninis are actually decent (although anything slathered in tons of cheese and butter has to be decent, right?) and their entree salads look fresh and tasty...so if I'm forced to come here again, I'd probably order one of the two. I think people like this place because it's relatively cheap for pasta (compared to other chains like Macaroni Grill, Buca de beppo, Bravo, etc.), it can seat large parties, and it has a good central location with adequate parking...However, unless you are coming for any of these three reasons, I'd skip this place.
(2)
Bryce V.

I've always heard my friends talking about this place (years ago) and finally got the chance to check it out. All in all, it was ok. I wasn't impressed much. I did like the "old victorian" feel. Wooden chairs.....A Train turned into a seating area. The one thing that got me was the smell. The musty-antique smell did not sit really go with my meal. But, you can't beat a $30 total (for two). Probably won't go here again.
(3)
Ashley E.

I love coming here! I only order the chicken penne which is amazing btw if anyone wants to try it. Eat that and order the orange cream soda. It tastes like the dreamsicle bars but in drink form. And for you beer lovers, the peroni is good with any pasta dish. The service is good most of the time.
(4)
Sam P.

Chicken fettuccine had enough sauce, not like buca didbeppos chalky dry version. HORRIBLE. Service was Prompt AND Food Came Quickly. Always a plus.
(4)
Randall M.

It's so so OK. Tried the Spaghetti meatballs with Italian Sausage. Did not know it comes with an ice cream for dessert. We went up while we wait for our tables and order some beer. Great atmosphere and definitely come back.
(3)
Vince B.

We had a really nice meal here at the Old Spaghetti Factory . It had been years and I had forgotten how nice this place is. Not "nice" in that it is a 5 star fine dining place. But, nice in that it is uniquely decorated and has very good food and good service! Decor: For a low priced chain restaurant, they get five stars for decor and ambience. yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ yelp.com/biz_photos/the-â€¦ Amazing !! Service: Simple and straight forward casual. For example, silverware pre wrapped in a paper napkin. No linen table cloths of course. Attentive enough for basic casual dining. 4 stars Food: Very nice warm bread to start with. Menu is very limited but can be customized without any hesitation. Change the sauce, whole wheat pasta and gluten free pasta on request. Or increase the portion size for $3.29! Chicken Parmigiana for my wife. It looked very basic to me but she really liked it. I tasted it and it was good. yelp.com/biz_photos/the-â€¦ . Daughter had the Garlic Mizithra. 4 stars from her. Vegetarian: Wow!! Whole wheat pasta with mushroom sauce. yelp.com/biz_photos/the-â€¦ This was good and huge portion. Plus, all entrees come with a salad or soup, coffee, tea, iced tea or milk and spumoni ice cream for dessert. $10.59 for all this. What a deal! Everybody Does It: People watching! OSF provided my dining entertainment. People watching: OK... couple #1...cute local girl brings in BF for some sort of celebration dinner. He is a little uncomfortable not wearing shorts and slippers and I imagine he would rather be going to an MMA event. But, he seems to be going along with the program of "going out for a nice dinner" without complaining and they are both enjoying the evening. Her more than him. Cute couple. People watching: Couple #2...OMG...really pretty girl, looked like a UH student, wearing a very casual but stylish dress which had no back. And, not much of a front either...LOL.. it seems, after she took off the matching jacket. I'm really wondering what was up with these guys. Was this a second date and she is trying to get his attention?...wasn't sure at first...The guy was a George Costanza look alike who was at least 10+ years older than her...didn't match his date at all. He was not dressed to impress. What an idiot!! So things go smoothly thru about 3/4 of the meal. Then I over hear the words "we have to talk about us" clearly...OK... it's THAT kind of date. No wonder he wasn't as excited about the dress as I was. He knew what was coming. LOL Well I hope those two worked it out... There was a big family near us celebrating a birthday and a group of military types celebrating something. The place was really busy for a week night. I can see why... we'll be coming back again soon for sure too.
(4)
Ashley C.

I was skeptical about going here since it only had a 3 star yelp review... But the 4+ star places didn't have very appetizing pictures. We came in and got seated right away which was nice for a Friday night. Got seated and helped pretty quickly. I got the drink Cucumber Basil Cooler made with Hendricks gin and it was delicious! I also ordered the spinach ravioli which was very good. You get A LOT for your money when you order a dinner entree you get a drink, salad, meal and dessert. Such a bargain!
(5)
Lana H.

I don't come here too often because of the distance and waiting for a table. But, got lucky last night. We got here about 6 p.m. Parking was perfect the shops were closing so shoppers were leaving and we found parking without having to circle. Checked in with the hostess and within 10 mins were called to be sat. I always get the Potpourri because I can get a little of everything. Husband got the Italian sausage pasta and daughter #2 got the Shrimp pasta with an Italian soda. Fresh sourdough bread was crusty and warm. Spumoni ice cream actually wasn't as strong flavored as I remembered it. It was creamy and not overpowering. Our server was Dani and she was great. Attentive and friendly. Sad to say that Ward Warehouse will no longer be in about 5 years to make room for "development". So, I/we all need to patronize the shops there more often and hope they reopen in other locations. Keeping it LOCAL!
(4)
Aimee C.

The service was okay, but the server forgot our menus, extra plates, matches for the candles, and forgot the name of the birthday girl. The food wasn't the best Italian food ever, but it was fine.
(3)
Devonte L.

Yooooo this place is so dope. So much food and flavor. My plate was only 10$ and customer service was legit.
(5)
David S.

Food is inexpensive and tasty. Our waiter was excellent. Had my strawberry lemonade constantly refilled. Last time eating here was 5+ years ago. Found a new place for cheap spaghetti.
(5)
Braden K.

I've been coming to the old spaghetti factory for family dinners since I was a child. I'm talking the entire family, so we always get the largest table available. The wait usually isn't too bad, make reservations ahead of time and you can always walk around ward warehouse if you have time to spare. you get what you pay for at the old spaghetti factory. its fast, filling, and cheap. endless sourdough bread rolls, soup and salad options, and mix and match choices on the menu. ordering off the kids menu includes free dessert! I don't suggest ordering regular ol' boring pasta with regular ol' sauces because thats exactly what you'll get.. Yes, i've been to Italy and had authentic spaghetti and other traditional dishes. Yes there are better spaghetti joints around town. No, don't be a snob.. head down to the old spaghetti factory and enjoy some old fashioned spaghetti, reminiscent of grandmas. when she used to leave it in the pot a little too long, it soaked up some extra LOVE and got a bit mushy!
(5)
Sean M.

Still a good family place to eat at. Time for renovations a bit.
(3)
Vincent Q.

With the range of restaurants in the Ward area, I'm lost whenever I go there, not because of the amount of them, but because of what they offer. I am not a great fan of many places in this area, Old Spaghetti Factory is one of the average places, but it's been there long enough to have history for me, and the decor makes it quite unusual. Mizithra and Browned Butter (formerly Myzithra ala Homer)- 3 1/2 stars- As a child I craved this food, I loved cheese, and I loved the flavor of this goat cheese meal. Someone who worked there once told me it's just parmesan, and a few other cheeses, but no myzithra. After eating here, and buying my own ingredients years ago, I can say their version does have myzithra, but also at least three other cheeses layered within, parmesan included. The amount of browned butter that gathers in the bottom is horrendous for healthy people, but mixes together into a rather mouth-filling, flavorful plate of noodles and cheese. I used to not be able to finish it, now the portions seem just enough that I don't need take-out of a butter soaked bag. Atmosphere- The most acclaim this place can receive is from the look. The entrance once had high-backed throne-chairs, which I enjoyed, now replaced with plush sofas. The stained glass is still all around, even on the lamps and lighting. Huge windows overlook the harbor, which is also one of the principle allures of this place. Also, because it is at the far end of Ward, less people come here, so it's always slower, calmer, and quieter--although the huge space encourages families to bring their babies, so ask to have a quieter corner. Service- For me, in the past, this was a great place to see good-looking wait-help, even if this isn't the case, the service has always been a toss-up. Before I was finished with my salad, my salad was gone. The bread is sometimes softer than hard, sometimes harder than hard. Mostly, this time, I felt rushed. Everything I did wasn't fast enough, and even when I was still eating, he asked if I wanted to have that as take-out. No, you took my unfinished salad away, hello? Conclusion- If you get salad, get the creamy pesto. Before pesto became mainstream and well-known, they had a version which has always been so good. The look and antiqued feel of the place slows you down considerably, and the fact they have so much space also belies the usual cramped confines you find in other restaurants. I've always taken friends here to just sit and relax. It's a nice place to sit and relax. But as people have said, the food isn't the greatest, and the service is iffy. At least you can see the ocean through huge windows.
(3)
Melissa K.

A fun place to go with your family. The Old Spaghetti Factory is loud, busy, bustling, and offers a cool setting that is very family friendly. And the prices can't be beat. At $10 and up for a full meal (entree, bread, beverage, salad, and dessert), the restaurant offers value and you will definitely leave full. If you like large portions, this is the place for you. The food itself is decent but nothing exemplary. Because the place gets so packed, service can be hit or miss and the waiters/busboys can get confused as to what exactly is going on. A great place to bring a non-vegetarian family.
(3)
Karen V.

Always come visit here when I'm in town. It's usually busy but worth the wait. Good for big groups or small. Always get the spaghetti and get whole wheat noodles, which is a nice option. One thing I do wish is if soda was an option on the meal. Service took awhile on most recent visit but not bad. I like the atmosphere especially the old chandeliers and trolley car!
(4)
Ashley N.

All I can say is their dinner service is a lot better than lunchtime. I went here a few months ago with my boyfriend and two of our friends. We all ordered lunch options off their menu, which includes either a soup or salad, along with a regular drink. My friend and I ordered their minestrone soup, while my boyfriend and my other friend ordered the salad. The two salad arrived first, while the soups took a long time to come out. When we did receive them, finally, the soups were stone cold. I was shocked, since I would've thought our waiter would have realized when he touched the porcelain bowl... It did take a while for our waiter to come back again, but when we did he offered to get us "new" ones. However, I do believe that all he did was stick our soups into the microwave, since they were only lukewarm by the time they returned. Overall, our service was very slow and disappointing. This did effect our overall lunch since our entrees were a little cold as well. I'm also not sure if the portion sizes have changed through the years, but the sizes did look a lot smaller than before. I would not mind coming here for dinner, but I would definitely think twice before coming here again for lunch. Compared to other dining options around Ward, The Old Spaghetti Factory is on the higher-end, price wise and expected a lot more from them.
(2)
Ryan Y.

The Old spaghetti factory, located at ward center, is considered in my opinion to be an average italian americanized restaurant. For example for Korean food the equivalent would be yummy's, maybe not that bad but similar. It is one of those places that you go when you run out of places to go to at ward, like you go everywhere around the area and just one day your like, ahhhh lets just go here today. Anyway, first off if you have a smaller party like 5 or less, don't bother making a reservation because I called thinking it would be packed (harry potter weekend) and the lady said they only have openings for 8 PM, which was too late for us. So when we got to ward at 7 PM, we had time to kill before a movie and just decided to go check it out (scope some girls while at it, lot of pretty girls eat there LOL), and they said the wait would be 15 minutes. SO making reservations don't help I guess. Anyway our waiter was nice and on it. The chef kind of forgot our order, but it wasn't too bad of a wait and the waiter apologized for it and gave a coupon for cheesesticks, which is cool. NOW FOR THE FOOD: I ordered like a combination it included chicken marsala, lasagna, and fettucine alfredo. My friend got the lasagna and my other friend got the meat combination special (forgot what everything specifically was called). Everything came with soup and of course bread. So I was told the soup is like a bean soup, but there was no beans in the soup, so I don't know how that works. In my opinion the soup was too herby and I couldn't finish it so I think the salad would be a better choice. The bread is not too good tasting to me, but anything taste good with butter! My entree was not bad, it was a lot of food for about 16 dollars or so, and I could sample a bunch of different things. I have tasted better, but the food kept me satisfied. The fettucine had a load of cheese and I kind of regretted it the next day, I had the runs for a whole bunch of the day! My friends meat thing looked good, had a big sausage on the plate (Lol Idk y but that just makes me laugh). My other friends lasagna looked huge and big. Overall it was a not bad experience coming here, but it was average tasting food. On a side note, I heard many stories of this place being haunted, I mean the place just looks creepy. So if the bathroom is empty at night, maybe hold it for a while!
(3)
W J.

I love the mac and cheese here. I am 10 years old and we go as a family. I have tried many mac and cheeses and this one by far is the best. love to eat here. so does my family. I always enjoy coming here.
(5)
Arthur G.

Full marks for what it is - Great with kids or large parties when the event doesn't call for a private room at a restaurant. Reasonable portion sizes with salad, drink, ice cream included. Spaghetti was perfect 3/3 times so far. Great old world decor makes even one trip memorable. A good place to bring extended family visitors with young kids, and you still have a full bar. If you're craving spaghetti, you can't go wrong, and price isn't bad. In general, I spend about 1/3 what I spend at the cheesecake factory here, and leave pretty happy.
(5)
Matthew R.

I went here recently with wife & family for dinner, and a few months ago with a friend for lunch. Bottom line, what you get in my opinion is not worth what you pay for: small portions, and food is just OK. Service is alright, interior looks nice. However, when I was there with wife & kids, we waited our turn to be called after putting our name on the list due to being a wait. After realizing we might not hear them calling us, went back down, waited, waited, finally asked hostess, said "Oh we called you earlier, but you did not respond." I did notice in the last 10-15 minutes before that they were calling names on the intercom so folks upstairs could hear (wah, but not when they called us?) Pasta portions are small, flavor not good, my daughter's meatball tasted bland, so ended up giving her some my ravioli. If up to me, I would not come back here, no matter how good the service is, food is not.
(2)
Kalani C.

3.5 stars. So we decided to go to lunch someplace out of our ordinary. We were hungry for hot dogs, so decided to try Summer's LavaDogs, but they were closed on Sunday. Plan B was to go to Ryan's or Bucca, but we go there all the time. Light bulb flash, "let's try The Old Spaghetti Factory!" my friend suggested. Alright. I haven't been back there in almost two decades, so this was a blast from the frickin' past. The ambiance is the same, though more dark, dingy and frayed than I remembered. As a kid, I liked sitting in the trolley and feeling like we were going on a trip and eating our way to the destination. The entrance is cool with chandeliers and ornate woodwork and gaudy furnishings. Sort of saloon meets the Roaring Twenties. I pity the cleaners that have to dust this place. This time around I felt like we may have made a mistake. Ambiance: 3 stars We were seated in the main dinning room closer to the large sunlit window facing Ala Moana Blvd. The service was basic, no frills but pleasant: 3 stars. My friend always raved about their classic dish, Mizithra & Browned Butter pasta: Spaghetti with Greek Mizithra cheese. It looked pretty basic, but upon tasting, I was like, damn! Lots of lusciousness going on there: 4 stars. I had the Baked Lasagna with ground beef and pork and four cheeses. Surprisingly good! The marinara sauce is a winner: 3.5 stars. All entrees come with awesome sourdough bread (4 stars), soup or salad, coffee, hot/iced tea or milk and spumoni ice cream for dessert. Actually a great deal! The little boy in me likes this place more than the grown up one, but what a great nostalgia trip down memory lane. Maybe I'll bring my niece here so I can sit in the trolley and not look totally stupid. Gotta give it up to a place that's been in the islands since the 1970's. Make no mistake, they must be doing something right. Tally: Ambiance: 3 stars Service: 3 stars Mizithra & Browned Butter Pasta: 4 stars Baked Lasagna: 3.5 stars Sourdough bread: 4 stars 3+3+4+3.5+4= 17.5/5= 3.5 stars. #Yelp 365: 087/365
(3)
Haunani L.

When i was young this was the place i wanted to be. It's a nice atmosphere. love the feeling.. its cutesy. now that im an adult. FOOD: had no taste.... a table of 4.. but actually only 3 pepo at parm cheezzee.. we used the whole bottle. on our plates.. the bread was hard.. the salad was dead looking.. drappy... the only thing i like about the food was the vanilla ice cream. but it melted so quick... like WTH... Customer Service: long and forever.. didnt enjoy it.. Parking: you park yourself. okay parking..
(1)
jane u.

great!!! everything from the salad to the pasta to the dessert was continually great!
(5)
Cameron D.

my family Loves this place... I tried something new tonite and liked it. Chicken Penne. Great food Great Service Great place...
(4)
Holland M.

The food here is ok. But I have to say if given a choice to go here or to Buca De Beppo across the way. I'd probably say Buca's. The service was good. But the food...ummm...maybe not so good. I went here the first time with my boyfriend and we had ordered bread with olive tapinad, Chicken Parmigiana, Spinach Tortellini with Alfredo sauce, salad, and spamoni (salad and ice cream are included in the meal). First off the waitress gave us cheesy bread instead of the olive tapinad (but my boyfriend and I didn't mind the change too much). Then our soup, I really liked my soup, sure I wasn't sure what it was called, but it was good. Sadly it had more flavor than my Spinach Tortellini. I had expected some flavor from the stuffing, but I got nothing. The sauce was there and helped a lot. My boyfriend on the other hand ordered the Chicken Parmigiana and had shared a bit with me. His tasted A LOT better than mine. Now the second time I went was for my boyfriend's sister's birthday (phew XD). We were seated in a very nice area, had a great view of the green stained glass windows. The chairs we seated in were large cushioned and comfortable. The chandeliers were really antique-ish. Food this time around... I decided I wanted to try the Chicken Marsala. I guess it was a bit over powering for me. It could've been that I was caught off guard by the wine sauce. Then I had a bit of the spaghetti and the mizithra cheese. The cheese was over powering as well. In the end my whole meal tasted like cheese. I didn't finish the whole thing. And took the rest for left-overs, eventually I gave it to my boyfriend XD Spaghetti has it's pros and cons. But I think if you're looking for atmosphere this place is pretty nice. But if you're looking for a grand Italian cuisine, maybe Assagios. Italian family-style probably Buca's.
(3)
Flynn M.

Gluten Free Friendly. Only spaghetti. My wife won't eat at Old Spaghetti Factory. It just doesn't taste good. Store bought jars of sauce and pasta taste better. I gave them 2 stars because they do have gluten free pasta. Overall it's just ok. Mizithra cheese pasta is awful. Stay away. I've been to Greek restaurants and shopped at Greek markets. This mizithra dish doesn't taste right. Worse yet, it tastes bad. Very little butter and way too much salt. The cheese has no flavor at all. I doubt they're actually using mizithra cheese.
(2)
Allie L.

I admit it, I am a FAN of Old Spaghetti Factory. I love it for the same reasons I love Genki Sushi; you know exactly the kind of food, quality, no fuss, and it's good for what it is. You want something "better"? Classier? Go to Mediterraneo. Go Sabrina's! When it's just a regular night and I want spaghetti, or carbs in general, I pick OSF. Unlike other reviewers, I love feeling like I'm eating in the Haunted Mansion. It's dark, brooding, and super random with that trolley on the right side. I've got two go-to dishes; the Chicken Fettucine (sp?) and Chicken Penne. But what really gets me going is the house bread (always warm! always refilled) and the spumoni. Spumoni is basically neapolitan ice cream with pistachio instead of vanilla. And I so dislike vanilla.
(3)
Steve G.

OSF is very kid friendly and provides a great value for your money. Food quality is consistent and taste is good.
(4)
Jayson D.

Wow, I really had higher expectations for this place... Overall, my time here was overwhelmingly ho-hum. My food was unremarkable to average at best, the service was less than average, and the total experience was what you'd expect from a big chain of "themed" restaurants that feature high-overhead kitschy faux-Italian decor where the chain is so large that most of the employees don't give a rat's behind whether they're on the job or not. Heck, even the SPAGHETTI was only ho-hum, and it's in the joint's NAME! If you're thinking Italian, get over to a tiny place in Kaimuki called Bella Mia. At least you'll get good food with your red checkered tablecloth. Or if you're with a hungry group, do Buca di Beppo across the street. Buca's also a chain, but I think the food tastes better--and there's way more of it. You really won't find anything here worth coming back for. I suspect this place survives only because there are enough brand new first-timers to keep it afloat. I can't imagine anyone going here more than once.
(2)
Paul H.

This time I ordered the Garlic Mizithra since that's what my friends had last time and they really like it. Mistake... It was just too salty for my tastes. The other guy in our party also ordered it since he wanted to try something different. Big mistake... he's on a stricter dietary restriction than I am and it was defintely too salty for him. Why I'm giving this place four stars is that when the server came by and asked if we were enjoying the food, we did tell him it was too salty for my friend. He immediately offered to change it. He suggested the mushroom sauce which my friend enjoyed. I ate about half of mine and took the rest home. I bumped into a friend who really likes the Garlic Mizithra and wanted my leftovers so she inherited it. I have yet to find something I like here. Maybe next time I'll try the baked lasagna. Why do I keep coming here? Who knows...
(4)
Chloe M.

I grew up on OSF. My mom would take me every Tuesday night after ballet class because for some reason, it was my favorite place to eat. My mom and I still enjoy coming here but I've noticed that the quality has slowly decreased over the years. It pains me to give them four stars, but I must. Food: Order the managers special! You get a choice of two sauces from their list. My favorite combo is the mushroom sauce and mizithra cheese. My bf ordered the clam sauce with mizithra cheese and when he got his plate both of us said, "Where's the clams?!" Tasted like regular cream sauce with a few small pieces of clams. All entrees come with soup or salad, bread, a drink, and dessert. The salad looks like the mix you get in a bag at costco. I still love it because they're not skimpy on the dressing. The bread is fabulous. Always hot and fresh tasting. The ice cream at the end of the meal is always, without fail MELTED. Shame on you OSF! One of my biggest pet peeves is when I order ice cream for dessert and it comes half ice cream half soup. Service: Dinner is always super busy. My bf and I went upstairs to sit so we wouldn't have to wait forever for a table. The service was VERY slow. I think there was only one guy on the floor. It took so long to get our orders in, get refills on water, and get the check. Ambiance: I love the ambiance here. I always wondered how much they spent on decorating the restaurant. They have comfy chairs, nice artwork, and a cool trolley you can sit in. Overall: Until they put more clams in their sauce, their service improves, and my ice cream does not arrive melted they get four stars from me.
(4)
Dianna D.

Last time my family came here to eat a cheap Italian lunch. Anyway, the food here is normally at a pretty good price - $8 for bread, soup/salad, entree, and ice cream dessert (although, I'm not sure if they have dessert included anymore) per person, and the portions are big enough for both lunch and dinner. The taste is nothing special, but it's not a bad meal. I would suggest getting the spaghetti with white clam. Are the 2 meatballs worth the extra $3 for the sicilian? No, not in my opinion. I've never tried any of the other entrees. The service, however, is another story. My mom noticed a WHOLE FLY in her water, after she took several swigs, and she notified our waitress right away and asked for some compensation, since at previous restaurants we've been at, bugs in the food caused the server to call over the manager and ultimately give us a free entree (of course, we'd tip like 40% on our meal when this happens). But our waitress just said, "Oh, okay, thanks for letting me know," dumps the water in the trash, and walks away with the glass. What the hell? Ever since this experience, we haven't been back. The food doesn't really warrant us wanting to come back anyway, and if the service isn't going to be that good, might as well just skip the restaurant altogether.
(2)
Ryan O.

I wish the camera on my phone could have taken a better picture. I wasn't really prepped to dine out tonight having gotten off work late and all but in the name of spontaneity, here we go! I've eaten at The Old Spaghetti Factory on numerous occasions with the family unit, and my daughter absolutely loves the joint! The service to me has always been iffy at best, sometimes it's great sometimes it's meh... Tonight it was meh... BUT I had the pleasure of trying the "new" Garlic Mizithra (sp?) spaghetti. It was awesome! The Spaghetti is served with brown butter melted over it, the noodles are then tossed with Mizithra cheese, sauteed mushrooms and generous portion of bacon! Oh, and did I mention the bacon? SUPER TASTY!!!! Next time you stop by this place I highly recommend this feast! (I gave the place 3 stars because of the so/so service, the food I say 4 stars! Mind you this restaurant is to Italian what Taco Bell is to Mexican... Good eats but far from authentic!) ;0)
(3)
Michael G.

This place is amazing. I can't believe they only have 3 stars! My family has been coming here my whole life. Everything is good but my favorite is the mizithra browned butter noodles!
(5)
Nicole C.

Everything tastes very delicious! Everytime i go i am very satisfied with the service and the food.
(4)
E. C.

You have to know that coming here, they're more about quantity than quality. Just look at their prices, very cheap compared to a REAL AUTHENTIC Italian restaurant. And how can they sell their plates so cheap? Maybe because their sauces are mass produced and canned. You really get what you pay for and I'm a very picky eater. I'm the type that goes to a particular restaurant and orders the same thing on their menu all the time. For this place I always get the managers favorite mazithra and clams sauce,salad with pesto and spumoni ice cream. I don't digress because I come here just for my order. For a good bolognese sauce or linguini and clams I go elsewhere. When I'm in Hawaii I have to stop by here. It's an excuse to hang out at the ward warehouse and get my spumoni fix. I don't come here for an amazing culinary experience.
(4)
Stephanie C.

I've been here many times and I thought that the service was the worst part- until our credit card numbers were stolen and used. My friends and I all got our numbers stolen here and even with paperwork from our banks, management did nothing except write me a nasty email saying he "just didn't believe us" and did nothing to compensate. DO NOT GO HERE UNLESS YOU WANT YOUR IDENTITY STOLEN!!!!!!!!
(1)
K E.

Not very impressed! Has to be canned sauce! No taste at all. Service is pretty weak too... Won't be coming back anytime soon!
(2)
Glady O.

1 star for the decor, 1/2 a star for the food. 1 star for our waiter, who was super attentive. Unfortunately the food just didn't add up. I ordered the half lasagna, half chicken Marsala platter. Huge! (And priced cheaply.) I understand why now. Definitely one of those places where quantity makes up. My entree had this thing where even though I saw steam rising up from it, I was still able to eat it without burning my tongue. Weird. I'm so used to going to a pasta joint and singeing atleast 1/4 of my taste buds the sauce is so hot, so I couldn't quite figure it out. The Marsala sauce was "eh" and the chicken was battered and fried. Katsu kind, which was not what I was expecting. All in all, a disappointing experience. That was my first and probably my last meal there ever.
(2)
Darcy K.

Got the munchies!!! Ate lunch with my bff last week... The food is decent for the price you pay. The salad is not very good, lots of huge end pieces of romaine. Potpourri (clam, meat, mizithra, and marinara sauces) was good. I dont know what the waiters problem was but he kept giving me the wrong plate of food. The restaurant wasnt a bumpin full house or anything. If that was his attempt of a joke, it wasnt really funny.
(3)
Sara T.

I've been coming here since small kid times, when I used to sit in the trolley, color the menus with crayons, and get the macaroni and cheese with applesauce and a dinosaur shaped cookie on a colorful little dinosaur plate! Good times... Pasta: 5 I always get the Manager's Favorite with mizithra and clam sauce. Salad: 4 Even though this is just bag salad with croutons, it's a surprisingly refreshing way to start the meal. I always get pesto dressing on the side (otherwise they pour too much on the salad) and dip my bread in it - delicious! Bread: 3 Nothing special - sourdough bread. If warm, it's pretty decent. The garlic butter is good though. Service: 4 Generally good. Can get busy during peak hours, since it is a family restaurant. Ambiance: 3 Kind of old and dingy. Value: 5 For around $10, I get stuffed!
(4)
Jenel O.

Yay, I like Spaghetti Factory! It brings back a lot of memories of my childhood. It's not like the quality you get here is far superior but it's comfort food and great for children/families. My daughter loves sitting in the trolley too! I went with my daughter once for an early dinner and asked to sit in the trolley. it was completely empty. Since it was only the 2 of us and she was 2 years old at the time, I asked if we could take a 4-top so that I could sit side by side with her. They had no problem and cheerfully allowed me to. The servers are very friendly - as they should be when dealing with kids. Food arrives promptly and I like that the meals are all inclusive. I love the bread here and the creamy pesto dressing - which I always order on the side so I can dip my bread in it!
(4)
Caitlin T.

My husband is not a fan of pasta, but he likes The Spaghetti Factory. Why, you ask? I think it is more because of the decor and the trolley. He is truly a little boy in a big guy's body. He said he wanted to sit in the trolley and I joked with him saying he only wanted to sit there because the balloon animal lady was in it. Sure enough we got seated in the trolley. I got the Spaghetti Vesuvius. It said it was supposed to be spicy, but it wasn't really. It has a good amount of veggies and meat in it which I liked. I had enough left over for a complete dinner or 2 lunches. Hubby got the Crab filled ravioli. It was fishy. Very fishy. I had a bite and that was more than enough fish taste to last me for awhile. He didn't finish it and definitely didn't want to take it home to get even more fishy. Pros: Good prices for a lot of food. Nice decor. Family friendly. Cons: Crowded. Server was super over-whelmed. Didn't offer parmesan. Right now they have a promo going on for the Boys and Girls club where every dollar you donate you get a coupon for free garlic bread for another visit. We got 3 of them.
(3)
Moy H.

Daughter wanted to have a dozen gal pals there for her bday dinner. Had 7pm reservations (when I made them weeks ago, host advised me my party of 17 had to be ready by then; no late comers! so told everyone to get there by 6:45) but wasn't called for seating till 7:15pm. Starving! Prices are still reasonable, super crowded, super noisy. Wait; portions got smaller since last ate here years ago. Hmmmm....at least daughter thoroughly enjoyed her pasta dish & seemed to have a great time. Me? Not so much. Maybe getting too old to eat at this popular place during the busy holiday season!
(2)
Nicole K.

Went here to celebrate the end of finals and my friend Thomas O.'s 21st birthday. They made room for us around 8:45, which was really nice of them considering it was a busy Friday night. We ordered drinks, and although the bar was backed up, our waiter was nice enough to let us know and not just leave us hanging. Got whole wheat noodles with marinara. I love whole wheat noodles, and it was nice that I didn't have to pay extra for it. Their berry sangria is awesome, and my friends and I split a bottle of cabernet, which was very good. We got our food really fast, and our waiter always made sure we were okay, but he wasn't overbearing. And of course, to end the meal, I have to get the spumoni ice cream ... which never fails me. I do wish the parking stalls were bigger though :(
(4)
Laura D.

This is like fast food for Italian. And if that's what you're looking for, just go to macaroni grill instead. The service was fine. Although it did take a while for the waitress to bring the bread, she was still friendly. The atmosphere is really the only reason to come here. Now the food. There aren't a lot of choices on the menu. It's all pasta but limited sauces. I started with the minestrone soup which was too salty. For my meal I had the new special, garlic mizithra pasta with bacon and mushrooms. And boy were there a lot of mushrooms! But where was all the bacon??? Hardly any in the dish. And it didn't taste garlic-y at all and was a bit dry. We improved it by putting meat sauce on it which was actually more like marinara sauce and not at all meaty. Finally, with most generic inauthentic Italian chains, the pasta was overcooked and not al dente. I give it two stars only for the atmosphere and the Italian raspberry cream soda. That was tasty. But that's about all. Don't see myself coming back here. Stick to macaroni grill folks.
(2)
Josh N.

C'mon guys, this is the best bang for your buck on this island!
(5)
Elizabeth M.

This place is good and i like the atmosphere. The only reason i give this place a 3 instead of a 4 or 5 star is because this place is very average. There is nothing about it that makes me feel like this is the best pasta ever or the best restaurant ever or the best service ever. It's just average. not bad in any aspect but never really amazing in anything either.
(3)
Jennifer P.

Perfect for families. Gourmet Italian this definitely is NOT, but for a 5 and 2 yr old, this place is great. Good "training" restaurant for kids to learn how to behave. Like zippys. The staff has always been very friendly, excellent value, and I can get the broccoli with yum mizithra cheese and soup and not consume 1700 calories in one sitting.
(4)
Jan T.

love coming here when we're super hungry cause they give a lot of food (and it's priced fairly!) faves: artichoke dip, comp bread, house salad dressing & the Spumoni ice cream!!! wait can be long on the weekends but ive found that once you actually get seated, the food comes out quickly
(4)
Wayne M.

Had not been back here since the 80's with my kids. It looks the same. Spaghetti was good just as I remember it. Waiter was so busy that ice cream came half melted. I saw a QR-Code poster just outside the door prior to coming in, it said 10% off with movie tix. When the waiter brought the check after showing the movix tix and mentioning the promo, he came back and said the manager claimed that the promotion had expired. I Asked to see the manager. I then pulled up the promotion on my i phone and pointed out the expiration date. Check was changed. My advice to Upper management is to brief all waiters and mid management on all current promotions and please don't lie to the customers.
(3)
Mary K.

Great place to take kids, kids menu with good variety, balloon animal guy comes around to the tables to entertain, bread is warm and good. Food is pretty good but I've made really good rigatoni at home that was Awesome! Atmosphere is dated but during day if you got a window seat it's a great ocean view. The staff has always been patient and great with the family so I give it 4 stars!
(4)
Lofa L.

I still like eating here. Good price for a complete meal. Fast service. Accommodating to large crowds. Wont break the bank but will fill yo belly. Not a fan of sitting in the trolley but the keikis like it. I rather have a good view of Kewalos and be jealous when the surf is breaking while I'm murdering my clam and brown butter combo. That cheese is LEGIT! A round of pacman doesnt hurt either!
(5)
Mary D.

I usually eat here for lunch. They have a great all you can eat soup and salad special for under $10.00. Depending on how busy it is and which server you get, be prepared for a long wait. I've gone there and gotten extremely awesome service and on some days I've actually walked out and went next door for lunch. I enjoy their clam chowder and their creamy pesto dressing is very good (not the healthiest dressing on their menu but you must try it once). I really like their lasagna and alfredo. If you're like me and only have an hour for lunch, i suggest you inform the server as soon as they arrive at your table so they can try to hustle and get you fed quickly. =) The place could use a renovation. It almost feel like I'm sitting in an old catholic chapel in some areas of the restaurant.
(2)
sean n.

I went here quite a few years ago with my wife and I still to this day talk about the excellent service I received. I ordered the classic spaghetti with meatballs and I think my wife ordered the raviolis. The food was good but my server was OUTSTANDING! He was the absolute model for excellent customer service. My spaghetti was just warm, like it was sitting out for a while, so I asked my server if it should be hotter. He immediately apologized, ordered a new dish, brought out free appetizers, checked in on me frequently and afterwards brought out desserts on the house. Out-freakin-standing! I tipped him the same as the total cost of my meal. I've never done that but he seem to raise the industry bar. I would eat there daily because of my server.
(5)
Stephanie C.

I've always loved the look of the Old Spaghetti Factory, from the lovely stained glass windows to the dim, antique-laden interiors, and I've been coming here since I was a little kid. I've been to the Old Spaghetti Factory in Arizona (near Phoenix) and the one in San Jose, but this is still the one that looks the coolest to me! My favorite is the mizithra cheese spaghetti, and the new garlic mizithra with mushrooms (I ask for it sans bacon) is extra delicious! The vegetarian lasagna is also delicious, but I wanted the garlic mizithra :) I came here for a get-together with my girlfriends yesterday and the servers were very nice and reasonably attentive. We got the cheesy garlic bread appetizer for the table, which was tasty if a bit on the oily side, and enjoyed two loaves of the complimentary fresh baked bread and butter. The mizithra was popular with my friends, and most of them got some variant of it (with marinara sauce, with meatballs, the regular one, etc.) and we all enjoyed it. I considered docking a star because one of the utensils in the first bundle I opened hadn't been washed well, but when I mentioned it to one of the waiters, he quickly took them back to the kitchen and got me a nice, clean set. This sort of thing happens, and they handled it quickly, so I think that's good.
(4)
Ryan I.

This restaraunt has a wide variety of different spaghetti's to choose from. especially the sauces and other of foods to add. I specifically enjoy the meatlovers spaghetti.
(4)
Krys Y.

First off, if you go, get the "complete meal" with whatever entree you get because it comes with your entree + salad/soup + milk/coffee/iced tea + a scoop of ice cream for dessert. They also bring bread and butter to the table to start you off. It's by far the best deal. When I came here, I got the Garlic Mizithra, which is a pasta with bacon, mushrooms, and lots of cheese. It didn't really have a sauce, so it was kind of dry, but it was very flavorful. My boyfriend got the Chicken Parmigiana, which is a seasoned chicken breast one top of spaghetti with marinara sauce. This was also very good, and a little better because it wasn't so dry with the marinara sauce. We also got a side of cheese broccoli. For drinks we got iced tea, and for dessert we got one vanilla ice cream, and one spumoni ice cream. Everything came out to about 30 bucks, or $36 with tip. VERY REASONABLE. The food came out in a timely manner, except for our side dish which the waiter seemed to have forgotten until I asked for it. The Old Spaghetti Factory looks like someone's very luxurious manor, with it's old style, low lighting, the decorative framed pictures, and the dark glazed wood. It was kind of interesting in there, yet it's a good place for kids, as there were a LOT of young kids that were around the night we went. There were about three birthdays going on too. The workers there seem very indifferent. Not very friendly, and sort of like they don't care. Except when it's closing, or when you're leaving, in which they seem VERY happy. I'd say that I'd come back again though.
(3)
Nicole Y.

Good Italian food for the price. My boyfriend got their famous lasagna which was huge and delicious. He finished the entire thing. I had the spinach cheese ravioli which was also fluffy pillows of goodness. The service was great too. Very attentive server, local, friendly, and attentive. The complimentary ice cream at the end was also a great way to end the meal.
(4)
Stefanie M.

I have a strange obsession with the old Spaghetti Factory. I have visited five different locations in my life and I honestly believe they are absolutely great at what they offer--a full, complete meal for a good price. Do I go here expecting a meal that taste like it came straight from Emeril Lagasse's Kitchen? Definitely not. But there are many times I find myself wanting a full complete meal for less than $15. And there is no better solution than the Spaghetti Factory. Value is probably the biggest appeal to me here. All entrÃ©es include a salad or soup, bread with butter, drink (Iced tea is free at least) and ice cream. Entrees range from $10-14 and portions are big. This is one of the few places you can get a three course meal for two people under thirty dollars. I don't think the food is outstanding in any way, but it also has never been bad. Their meatballs are good, their sauces have taste, and the noodles are cooked right. As expected they have their mass production of spaghetti down to a science. In fact, the science is so good that the wait here is so quick! My BF and I came here for dinner the other night and were done eating in 30 minutes. So while most things about this place are average, they have one thing that keeps me coming back--Mizithra Cheese. I think it is one of the greatest tasting cheeses ever. It has a very strong flavor, so if you don't like cheese I wouldn't try it, but if you do I highly recommend it. It is a very simple dish, browned butter and spaghetti noodles tossed in Mizithra cheese. They have a newer entrÃ©e, Garlic Mizithra which comes with mushrooms and bacon bits too which is good, but very rich. I'd recommend getting the combo with half Mizithra and half meat sauce or something. I also recently tried the Versuvius dish which is the spiciest on the menu. That was also very tasty! It is a red sauce with meatball quarters, sausage, and chicken thrown on top. It doesn't have the nicest presentation, but it tasted great! As for ambience, this place is very casual and I'd say a great place to bring kids. Kids love spaghetti and it's cheap so you really can't go wrong. So if you're looking to impress date this isn't the first place I'd look at, but if you're just looking for some grub this place gets the job done. Service is also good too. I've never had problems with service here. Keep on rockin' on Old Spaghetti factory!
(3)
Mei C.

For years, I've been a loyal customer of OSF. But it's sad to say that I've noticed both food and service have been on the decline as of late. I used to look forward to coming here and feasting on their delicious pasta and bread, but I think I'd rather stick with my memories of how good it used to be than eat up what they're serving now. Our waitress simply looked like she didn't want to be there. When we ordered things, she would just stare and not make a single verbal response before walking off. Our water was never refilled, even though we were seated next to the station with all of the water pitchers. (She picked them up and made her rounds, completely ignoring us.) When she delivered our drinks, she had slammed the glasses down on the table so hard that they spilled all over the table (and was completely oblivious to it!) No apology, no acknowledgement of it, nothing. We were basically neglected for the entirety of our meal, leaving us to flag down other waiters who were diligently doing their job. The food was eeh. It was a lot more greasy this time around, not at all as I remembered from previous visits. The meatloaf and lasagna tasted like bricks of salt sprinkled with meat, nearly inedible. We had ordered a couple of different pastas as well, which were simply meh. Everyone had leftovers and no one took them home. The free spumoni was good, though.
(2)
Aaron K.

Food: 4/5 Price: 5/5 Service: 5/5 Organization: 5/5 Layout: 5/5 Atmosphere: 5/5 This one should have been a no brainer for me to write about. Haha. I freaking love this place! But to be an honest reviewer, there are better flavors of Italian restaurants out there. However, if you do not have high expectations for flavors, this place is definitely one of my spots to hit up for great service and decent food for a decent price. It definitely is affordable and for an additional $2.50, you can get the Hearty Meal which is just a large portion of whatever you order. I'm sure there are better flavors and spices that could be used but for me, I'm satisfied each and every time I go there to eat. My main dish is the Pot Pourri for $10.25, with creamy pesto (similar to Ranch dressing) on the salad. They also bring a loaf of bread with the order, hot and fresh from the oven. The Sicilian Garlic Cheese Bread ($5.50) is a definite must add-on if you're feeling extra hungry. So delicious! Also the Spumoni is a great way to finish off the meal. So the service is beyond spectacular. The waitress who was serving my friend and I this past time I went was amazing! She was friendly, attentive, and interactive. Characteristics that I feel really help build a good reputation for any institution/company. The waiters and waitresses there are definitely organized and know how to handle their sections. The layout is pretty nice. I mean, sometimes I even get to eat in the subway car that they have in one portion of the dining area. The atmosphere is definitely a casual one, dimly lit (similar to Ambercrombie & Fitch, just with nom noms) and the ambiance of couples/groups chatting and eating. Overall, I give it a 4/5 mainly because I know the quality of the food isn't the best, but I do recommend going there and will drag my friends whenever I'm craving Italian because I do love everything about this place. So go there and be amazed at the service they will provide for you. And the fresh hot bread! Nom nom nom!
(4)
Angela P.

The Old Spaghetti Factory may have a strong body of clients, probably because of its history, but I can sense when quantity triumphs quality. So, parking is easy to find in ward (no validation required). The moment you walk in, you notice a whole array of cluttered 18th century antiques underneath very dimly lit chandeliers. A fun little train you can be seated in, mismatched red-cushion and wooden chairs plucked across dusty woody floors. Overall, the atmosphere tries to be fun (great for kids) but I wasn't too impressed with the clutter. Ordered chicken fettuccine alfredo. Simple spaghetti noodles with broccoli, cubed chicken, and a heavy cream sauce. Overall, the chicken was a little chewy, the sauce tasted like it came from a can since it was a little too watery, and the vegetable itself was a little bland. There was no contrast to tie the ingredients together. The plate itself could have been enough to feed two people as an appetizer. The meal came with either soup or salad, I chose soup. The soup was also bland with chunks of vegetables and floating pepper flakes. Bread that was served was made of sourdough and served with butter. The sourdough itself is... well, nothing special. If you're going to spend over $25 for two people, you're better off going to California Pizza Kitchen.
(2)
Anita C.

I've been here a total of 3 times, yesterday being the third. My friends and I were getting really hungry and just couldn't agree on a place (one of them is not really into Asian cuisine), but the one thing we agreed upon was pasta. So we decided on the Old Spaghetti Factory. When we got there, we just missed the rush, so that was cool. Our server took some time to get to us for our drinks, so by the time he actually arrived, we already knew what we wanted. My friends got the combo #4 with 3 different dishes and I got the Rich Meat Pasta with angel hair with strawberry lemonade (free refills!!). My friend also go the garlic cheese bread app and it was more cheesy than garlicky. The tomato dipping sauce was tasty though. They also give you a loaf of house bread; it's sourdough, warm, crispy on the outside and oh so soft on the inside ~ too bad I'm not into sourdough. My friends got a lot of food and my dish was pretty big too. They pretty much finished their plates and I finished about 3/4 of my pasta. My sauce was ok, a little on the sweet side for me, so I had to add a touch of salt to it. I also ran out of sauce about 3/4 of the way, but it was ok cuz I wasn't going to take the rest home. I remembered the last time I was there, I had asked for more sauce and they brought some out to me. Our server was nice but just seems to always disappear. Our drinks were refilled but we had to wait to order our dessert and it was my friend who went to go look for him that he actually came around. We had a good time because we were hungry, we were in good company, and the food wasn't bad.
(3)
David L.

We got in a little after 6:00 PM, and it was busy. They asked if we would mind going upstairs as there was no wait up there. We agreed, thinking that the service might be slow since it was open seating. Henry waited on us and several other tables with a service level that was simply Amazing!!! The food was delicious and well priced. We will ask for Henry on future visits. Fantastic service, fantastic food, great value!!!
(5)
Dee O.

there food is the best. been to the ones in Calif very nice. They all look the same in side. Spumoni Ice Cream is the best.
(4)
Davey R.

OSF is a long-standing pasttime of a dining staple of my family's that goes back to childhood. The decidedly Victorian decor, with Tiffany lamps and a former cable car (the choo choo train I always childishly, and recently, request of the 19 year old hosts that work here) brings me a sense of nostalgia every time. You're about to read a very biased review. I really don't know why people huff and puff about the food: it's obviously not "fine food". Actually, rarely is Italian cuisine "fine food". You go here for the ambiance and the desire to be full for less and for a dining experience that's a little bit different. That said, this is FAKE Italian food if there is such a thing. The noodles can vary widely, and they will surely be al dente by the time you reheat it the next day (your leftovers will shrink 50% when you reheat it). If you're on any kind of diet, the unlimited sourdough bread ALONE will destroy your regimen. The menu isn't very diverse. They have two choices of ice cream at the end: vanilla and spumoni. The salads remind me of a junior high cafeteria...need I go on? But it's not like you're going to die of botulism; far from it. Keep reading. The observant guest knows there is an intangible satisfaction to be found here, something personal and classic about this place that beguiles and enchants. Unfortunately this seems beyond most of yelp's tunnel-visioned wannabe food critics who simply attach adjectives to things they try, recommend that if it didn't taste like Top Ramen, and then combine that with how long they had to wait for it and other trivialties FTW. And the fact that it's a chain is of little import, because I've been all over Sacramento (downtown, Roseville and Nimbus), Fresno, San Diego, Minneapolis...every OSF site has its own turn of the century piece de resistance about it; you will always be entertained by your paper place mat. In Honolulu, you will be spoiled. You'll be able to see a vibrant marina teeming with yachts from the window; for around $10 a head. That's not normal in this world! Yea, the location looks like crap from the outside and is crammed into a shitty acre-long strip mall, but come on, what more do you want? You're getting fed to stomach capacity and beyond, mate! & with a view of the emerald Pacific in paradise! 5 stars for defying restaurant logic and being greater than the sum of its culinary, decorative and customer service parts--- when I was a 3 year old ordering fettucini alfredo or a 28 year old ordering the manager's favorite with meat sauce and mizithra cheese (the latter of which a place mat will tell you was what Homer survived on while composing the Iliad). There is something to be said for resisting business modernization practices and sticking to what works: this place is truly special. For you folkloric fans: it's indeed very folkloric and the positive reinforcement of eating will only beget more positive reinforcement. The non-stop sourdough bread will surely wreak havoc on any stoner's stomach if self control is compromised. Tread with caution and watch your intake, friends!
(5)
Missy S.

Food is pretty good. Also love the bread they pass out. Simple, but adds a good touch to italian food. Always order the spaghetti and meatballs. Haven't tried any of the other things on the menu, so I guess the 4 stars are for the spaghetti and meatballs! But I do like the ice cream they give out at the end of our meals. Overall a great atmosphere, nice place to bring your family.
(4)
David M.

I can only say that the entire experience was surprisingly terrible. Waited 20 mins to be seated for lunch. The hostess barely made eye contact. Once seated the waitress was prompt and asked for our drinks and appetizer. The cheesy garlic bread which turned out to be the only positive on the whole meal. Two stars on that item, which again was the high point. She failed to bring any water which was the beginning on the spiral as I was particularly thirsty. Finally our drinks came which I had almost finished before she even left the table. So I had to wait again for the oh do glorious glass of lemonade. And it was glorious because I was so parched aftery first bite of the pasta and Italian Sausage. I told my wife it tasted like I sucked on a salt shaker. I seriously think those salt licks you put out for deer are less salty. My wife laughed out loud as I licked the ice cubes in an attempt to expedite a refill on a still empty glass. Literally, 5 hours later I could not even garnish the slightest of appetites for dinner. I would rather eat pasta from the box raw then their pasta. No exaggeration, it was so bad my face was itchy.
(1)
Jonn D.

Rating: 2/5 (This restaurant need a lot of improvement.) Date(s) Visited: 2008, 10/22/10 Food 2/5 Service 3/5 Atmosphere 2/5 Price 2/5 I went here tonight, but the wait was over 20 minutes, so I decided to leave. Waiting this long for a restaurant like this did not earn my patronage. I also noticed that this restaurant's rest rooms were not Wheelchair Accessible. Main dining area on main floor. Mens and Ladies Room on the second floor with no elevator in sight. Go to Buca di Beppo, here's their site: bucadibeppo.com/locationâ€¦ Food: Never made it past the hostess podium. Service: Never made it past the hostess podium, but when I told them to remove me from the waiting list, hostess said we were next. Ya right! Atmosphere: This place made me feel like I was back in time. It feels like I was in a "Farrels Ice Cream Parlor" at that time period. Price: Price has gone up since the last time I was there. I chose this restaurant expecting lower prices than what was indicated.
(2)
Jim W.

Went here with the parents to carbo load before the Great Aloha Run. Let's just say we would have been better off going to Buca di Beppo. The food here is not remarkable by any means. Not bad, but also nothing to write home about. The beef in my lasagna reminded me of Chef Boyardee meat paste and the sauces are nothing spectacular. The service is also way below par...hardly enough wait staff to handle the size of the restaurant. If you plan on coming here for a classy Italian dinner in a romantic setting, don't even think about it, you would be better suited going someplace like Taormina. If going out with the family or a big group, I would easily opt for Buca before coming here. The food, service, and atmosphere are much better for a comparable price.
(2)
Tracy P.

It was loud and the food was terrible. I guess if you want a hearty meal that's relatively inexpensive and you have no taste buds then this is the place for you! Service was friendly and efficient.
(2)
Syvannah O.

Downhill.. Use to eat here all the time. When Mike and I first met in college we had our first friendly lunch date here. This place holds memories and that's where they'll stay. The service is super slow. Our waiter was friendly but took entirely too long, for everything. Everything we asked for and ordered took extra long to reach us. It was very disappointing to the point we paid for our check in cash so we wouldn't have to wait for him to bring back our card and we could leave. If you're an OSF fan you're anticipating on that warm sour dough bread and garlic butter spread. Well, we didn't receive our bread until our entrÃ©e was brought out to us. The salad that I look forward to eating with their infamous pesto dressing was full of brown lettuce. Mike ordered chicken fettuccini and some of the noodles we undercooked and hard. He also ordered a pomegranate drop (alcoholic beverage) that was unenjoyable bc it was made so strong. The food is not what it used to be. A lot has changed but not all for the better. On a better note, the menu now offers complete meals for all entrÃ©es, before it was an add-on for $3. But it could also be there reason all their entrÃ©es are now $3. Makes sense. Heard they were going shut down soon because of the future plans for the area so we wanted to make sure we get to eat there. Don't think we'll be going back again after this. Its cheap for Italian but not worth the stars.
(3)
Joel C.

Located at Wards shopping center, came here for dinner since we had 2 hours to kill before our movie started. This place gives me an odd feeling because it looks very old on the inside and it's very dim. It's a not a bad feeling, just an odd one lol. The wait time wasn't long and we were seated within 20 min. They have 2 pretty large couches to wait on and it was pretty which was pretty comfortable. We were seated on the first floor right next to the old bus and it's still bugging me on how they could possibly bring an old bus in there on the second floor of the mall. After we were seated, our server finally came after 10 minutes. It's understandable since he was also helping a table with at least 20 people. I'm not gonna take away points from him. He was pretty nice and gave recommendations on their wines. I ordered the shrimp pasta that came with the angel hair spaghetti and my gf ordered chicken Marcella?. My pasta came out a little soggy but the sauce was pretty good. My gf ' s meal was a lot better tho. She didn't finish so I ate the rest of her food. After the main meal, we had a complimentary ice cream for dessert. Overall food wasn't too bad. Service is good. Our waiter made sure we always had water. Pretty knowledgeable about the menu and gave recommendations. He wasn't rude but he could've put more smile to make his customers feel more at home. Parking is ok. Sometimes the mall gets crowded so we got lucky with parking on a Saturday night. Prices range from 12 to 20 dollars. I would come here again but only if I'm in the area and craving for pasta.
(3)
J K.

What can I say? This place isn't some authentic Italian trattoria, but WHO CARES?! It's cheap food - plus for the parents. It's as plain and basic as pasta can be - big plus for picky little eaters like I have. This the reason this place is always busy. I always get the browned butter and mizithra spaghetti. Can't decide? Get the potpourri. No need to get into too much detail on the food. It's plain jane and plentiful. Beats Olive Garden on price and in most instances, on taste too. You don't need salty breadsticks and bottomless salad. One serving of salad is perfectly fine, and piping hot sourdough is awesome Ample parking and a view of the harbor. What more can you ask for?
(4)
Brandi G.

As soon as we walked in there was no "Hi" or "Welcome" from anyone. A bunch of the workers were huddled together laughing and talking. They even looked up at us and said nothing but continued to talk. That should have been the clue to leave. Our waiter was nice and that's the only good thing which gets the one star. The food was underwhelming and I could have thrown together what was given to us by myself. Is it bad to say that I am glad they are closing soon.
(1)
Kevin G.

Don't come here for the food. Seriously it's terrible. Only reason 3 stars is because service was good and they included a free scoop of ice cream. #microwavedinner
(3)
Al M.

Came here a few times, but this time was kinda different. Could've been the day or because who works nowadays, but the food was delicious, plentiful & at a reasonable price. The shrimp spinach artichoke is a must get & so so so good!!! Berry sangria is great as well, but a couple dashes Tabasco helps a bit. Haha. Thank you folks for great food & service. Aloha \m/
(5)
Zoe T.

I've been here a couple of times, but I must say that they need more help. Our waitress was extremely busy and I had to ask some of the bus boys for help. She was able to check on us and the table next to us only once after our order was taken. My cousin had the chicken marsala, which I would recommend to stay away from it. The chicken breast was so hard that she was struggling to cut it with the knife. She tried to eat that small piece but after watching her struggle, I told her not to eat any more. I had their garlic shrimp pasta which was good. If you like garlic, shrimp and angel hair pasta..this is the dish to get. If any establishment wants any of our Japanese tourist to try their restaurants, please consider having a Japanese version of their menu and if not, have pictures!
(2)
Jessica-Nicole U.

So I went here like couple years ago and hated their food... but I just went again recently for my birthday this month and had an AMAZING experience. First off, our waiter (I think Jordan?) was the BEST waiter I've ever had. And I'm anal about that. And the food was so good! At such a great deal. Was this the same restaurant I visited a couple years back? The decor is SOOOOO comfortable and inviting and such a pleasant and homey atmospher... I'm in love. Thank you for such an awesome birthday Spaghetti Factory and I want to come in again JUST to ask for that waiter's name... JAN 7th he sat down two people evening time. =)
(5)
Cameron B.

It's been a very long time since I've been to Old Spaghetti Factory. I think the last time I went was in San Jose, CA. I didn't realize how big this restaurant was. It's very deceiving but the place wraps around both sides from the entrance. We had a reservation, which I highly recommend doing since the place was super packed. This is a perfect place for families and they're very accommodating. Our server was really helpful and friendly and made sure our drinks were constantly filled and the kids had enough crayons. I ordered the meat lovers treat which came with a sausage and meatballs on top of spaghetti and marinara sauce. It was really good and it also came with a side salad and a choice of spumoni or vanilla ice cream for dessert. The children menu was pretty good too and had a variety of choices. Over all the place was really good and the family had a nice time.
(5)
Sadie P.

I went there the other night (9/7/15) with my boyfriend and it was his first time there. He isn't really into pasta but agreed to go. Now, I'm wishing we went somewhere else. When we walked in, a group of employees were standing at the podium just talking We weren't greeted at all by any of the employees. The only greeting we got, was the horrible smell of wet carpet or one of a really stinky mop. Our server was good and the food was okay. Our ice cream was more than half way melted. In general, we weren't bothered by the service itself but the smell was so strong especially around where we were seated. We thought maybe are sense of smell was just too sensitive but the diners next to us said the same thing. The ladies bathroom smelled better than the restaurant.
(2)
Terry L.

We decided to check out an "oldie, but a goodie" in Old Spaghetti Factory. We left feeling very good about our choice. The complete meals come with salads, entrÃ©e and dessert. They are priced from $12 (basic sauces) to $18 for marsala and chicken parm. These were pretty good sized portions. Bread is included. The food and drink order was taken quickly and everything came out in a matter of minutes. I do recommend OSF for a nice, inexpensive casual italian meal. The value is in the complete meal. One thing to note-the hostess said they do take reservations which I do highly advise because there can be a long wait during peak hours. Service-4 of 5 Food-4 of 5 Value-4 of 5 Atmosphere-3 of 5
(4)
Anthony A.

Been coming to this place for years got to say not a big fan of the services anymore bathroom was not to standards our server seems to be nice
(1)
Dap C.

Food- blahhhhhh. Nothing spectacular. It's just a good place to go if your going with a group . The food is mediocre. Lots of the dishes were discontinued since the last time I went to an old spaghetti factory. which wAs 5 years ago while I was in Seattle on vacation. I never chose to go here it's because I get invited that I go. Obviously since its been five years since the last visit. Decor - (ward center)I actually like the old style decor. I feel like I should bust out a cigar , a glass of brandy maybe scotch a smoking jacket and just chill. Service- great service. Very attentive and great attitude. We got there close to closing and they still served our big party and did not try and rush us. It was relaxing and kick back.
(2)
VikÃ©ndios N.

I've eaten here only once, years ago before Yelp was born. ATMOSPHERE: This place is huge! I personally love the dark wood and decor. It reminds me of the haunted mansion in Disneyland and the former Spats restaurant at the Hyatt Regency Maui. FOOD: Minestrone soup - This accompanied my entree. Unfortunately it was luke warm at best, with a mild flavor that wasn't very tomatoey as I'd like. Garlic mizithra spaghetti - This dish needs some major moisture. It was so dry. The spaghetti was drowning in an avalanche of the mizithra cheese, and was tossed with crispy bits of bacon, basil, and not enough mushrooms. The portion is generous for the price. This pretty much is a carbonara dish minus the green peas. DESSERT: Spumoni ice cream - The single scoop came with my entree! I love it. The other flavor available was vanilla. SERVICE: The greeting at the host stand wasn't the most friendly or welcoming, nor did we receive a thank you when leaving. So sad. Our male server was great. Very professional despite having to deal with a crazy family next to us complaining about a Facebook deal gone bust. OVERALL: Nice ambiance, good prices and great combos!
(3)
Tracy U.

Still putting dirt silverware on tables and in dishes. That's disgusting. We still come here because the food is good and prices are good. Always ask for plastic utensils
(1)
O O.

I have been here years ago and went recently to give it another chance. Food was very mediocre although the portions were pretty big and the endless bread and butter, just can't be beat. I went to the employees bathroom because their public restroom is upstairs and I just couldn't make the flight. I entered the restroom but decided to use it since I had to go very badly. Oh..............my..............God. There was about an inch of urine and water covering the entire floor. I had to tippy toe to the commode which was near a putrid urinal. I gagged and shut my mouth and covered my nose for fear of catching something fatal. Sloppy toilet paper draping all over, lining the floor, crammed in the urinal. Gagging, gasping, as fast as I could, did my business where I wouldn't even make my dog go. Fucking filthy shit of a mess. If it's a restroom that your employees use, it should be as clean as the one the public uses. And if establishment thinks they can forbid customers from this restroom and make them use the stairs, they need to review Federal mandates for the disabilities act. Place smelled worse than a dog;s rear end. How in God's name do they pass inspection? I have only used one other rest room like it in the past. It is the public restroom at Ala Moana Beach park, the ones with no doors, low partitions and no toilet seats. Yes, covered with sand, water and crap. I went back to my dinner party and couldn't eat another bite. Wrapped it up to take home, threw it away when I got there because of the nasty thoughts that kept lingering. Threw my sandals into the washing machine with bleach. Waiters are great at this place. But one ponders with angst that they have to wash up in that cess pool. Never, ever, ever, fucking never again. Ever.
(1)
Luke G.

What can I say? It's pretty mediocre. I tried the spaghetti combo with all four sauces. I have to say I wasn't impressed the dish lacked flavor all together. I've had better Italian food out of a microwave dinner. The waiter was on par very friendly and attentive. The pesto dressing for the salad looked and tasted like ranch dressing but it was good. All in all might be back due to the price.
(3)
Julia A.

Garlic Mizithra. All the way. This spaghetti dish is hands down my favorite thing to get at Old Spaghetti Factory. It's sort of like a carbonara only (ssshhhh!) better because of the mushrooms and mizithra cheese. I always opt for the creamy pesto dressing and the spumoni for dessert. I can't speak to any other dish here because I've been getting the regular mizithra (since 1994) and now the garlic mizithra. I don't branch out very far. ha! The Old Spaghetti Factory is a great place to bring the kids or with a large group. Oh .. for any Italian food enthusiast .. This is not the pasta you are looking for. No seriously. Don't come here thinking this is where pasta puttanesca was invented or that they have the most enlightened bruschetta (I don't even think they have bruschetta). It's just a fun place with a great combo meal deal and you can bring the whole family and not spend a ton of money. Plus spaghetti with browned butter and greek cheese is totally the way to go.
(5)
Jenny G.

While I enjoy eating at the Old Spaghetti Factory, the quality of the food is slowly pushing me away. I like to think I have a pretty low standard of food. I'll eat almost anything. Food is food! And I usually believe in the phrase, "You get what you pay for." HOWEVER... If a meal costs me $15, I expect flavor! I had no problem with the minestrone soup other than there were soooo many beans in my bowl, but that's okay. I tried a bite of the salad with the creamy pesto dressing and was underwhelmed by the taste of the dressing. Tasted like a modified ranch dressing? For the first time in my life... I felt the need to sprinkle salt on my salad. It did the trick though. Nom nom nom! Both my friend and I agreed that our entrees were under-seasoned. Her angel hair pomodoro and my spinach and cheese ravioli desperately needed salt. Although for mine, it was the ravioli itself that needed help. The sauce was fine but the filling tasted as if there was no salt. Not a big deal since I could sprinkle it on myself but just a little disappointing. Our server was Komiko? I think that's what it said on the receipt but she did a good job all night! Thank you for the good service. :)
(3)
derek n.

Called in take out order, drove there and waited, they lost the order between taking it and the kitchen. Wasted my time and wanted to give the manager constructive feedback about poor customer service but he seemed to want to blame me for ordering at opening time. Seemed surprised I didn't want to order food even with some comps, but missed the point.
(1)
Tom E.

Left after 25 minutes without even a menu. Other guests even commented to me that the first table they sat me at was at lap level and far from level itself... They congratulated me on moving myself to an adult table next to my original one. Bucca de beppo thanks you for your lack of service. In fact I've been seated, ordered and food out to me before I could finish typing this!
(1)
Shayla K.

This place has definitely went down the drain. My dad used to take my sister and I here all the time when we were young. Came here tonight to have a quick bite since my friend was in town from Cali and it was her sons birthday the night before. The food: I had lasagna. Came in a 3 course meal. I picked the salad with the "house pesto/ranch" dressing. It was so bland. I've never added so much salt, pepper, and parm cheese to anything in my life. The lasagna tasted the same as the frozen kind you can buy from Safeway. And the spumoni. I mean you can't really eff up ice cream. Service: Oh. My. Lawd. The service was horrid. We had Leah. Just by her monotoned voice you could tell it was gunna be a hell of an experience. We asked the usual questions customers ask. "How is the _____?"(I forgot which one my friend said). Her response was "uhhhmmm, I mean it's really chunky." I was just like o___o what a way to describe food...... And my friend asked about the cotton candy lemonade. Her response was "uhhhmmm I never tried it because it's Wayyy too sweet". What a great way to sell us something on the menu Leah!! Then my friend asked if they do anything since it was her sons bday the day before. Her response "uhmmmm...I mean we can sing a song or something. Maybe an ice cream"...like dude..come on...I've had better service at McDonald's for shits sake. Anyway. The night goes on and her service is just continuously horrid. I don't even feel like going on or I'll be writing forever. I guess they have been open for so long that they really just don't care anymore about anything. I wish it went back to the way it was. Oh and I added that star btw just because I felt bad. I used to love this place when I was a kid. Now it's just a disappointment.
(2)
Meg D.

I went here as a guest for a birthday dinner. There were about 20 of us, but our group size did not hinder the service at all. I've been to restaurants before and large groups tend to be problematic for the server; however, our waiter was great! He was able to split checks, clean up and refresh drinks and bread, the food came promptly (for a group of 20), and had a smile on the whole time. While there were many delicious items to choose from, I had the chicken Cesar salad. I'm a rather picky eater, so I was happy that my changes were addressed and done correctly. Others ordered the chicken parmigiana, chicken with penne, spinach & cheese ravioli, shrimp Alfredo and more. All food was great and well presented. They even provided ice cream to go with the cake! I would definitely recommend this place and will be back.
(5)
Jamie H.

Yes, this place is still as good as it was when they first opened. I had the potpourri, combo which has four different sauces and is still amazing! I also ordered the strawberry Italian soda and they still give you their souvenir glass to take home with it!
(4)
Crista P.

I always love coming here, something about the atmosphere that it's just awesome. The prices aren't that bad as well, for the amount of food you get I think it's pretty good. I started off with a drink, the new one carnival martini, at first when I got it I was like "what the heck lol! It's really Cotten candy!" You pretty much have to pour the alcohol mix over the Cotten candy and it tastes AMAZING! Our food was good. It always is, I usually get my salad with pesto dressing so delicious. I got the chicken marsala it was okay, nothing like real Marsala chicken but it did it's job I guess you could say. The mizithra is always on point. My husband loved the baked lasagna, the cheese bread was yummy. I was so stuffed I couldn't even fit dessert into myself. We did however end up getting dessert 2 spumoni and a chocolate gelato cake thing idk what it was but it was goooood! I tried so hard to eat it but failed. I love this restaurant I always leave full :) The service here was great! Our waiters name was Evan, he was so awesome! Kept coming back and checking on us and sometimes we didn't have to even ask for anything it was just brought to the table lol! Anyway I will be back!
(5)
Luis P.

Do not try the pasta Alfredo, is not like you will expect. I came with my co-workers, and there food was decent, the waitress is very polite and well professional.
(3)
Wes J.

I think a solid 4 stars is fitting. Will go over deductions at the end. We arrived with a friendly greeting. We were seated quickly and our waiter, Mathew, introduced himself quickly. Our drink order was taken and our order of garlic cheese bread was brought right out. That cheese bread is amazing. Their baked lasagna was pretty good too. I don't recall what my wife had, some type of spinach stuffed noodle, but she said it was real tasty. Ambiance is fun, has that old time Victorian feel, kinda like some of the stuff Pier One might carry. I'm no History major so I can't quote you a time period but certainly before my grandmothers birthday! The waiter was a little rough on remembering things, I'm attributing it to being possibly new- so no point deduction. Because everyone has to learn at 1st. Point loss came from the lasagna being a bit over salted, coffee was just plain gross and the guy who brought the food out needs a course in customer service. Again the decor/ambiance kept our kids occupied enough to make it through dinner with no casualties- keep in mind that almost all my food reviews are done with 3 kids at the table ages 8, 6 and 1...... Little energy stealers! Would I return????? Most certainly!
(4)
S L.

They have gluten free pasta! That's HUGE for a big restaurant chain like this. My sister and I had the gluten free chicken alfredo pasta and we really enjoyed it! Our server, Kaitlin was really friendly and helpful with our dietary restrictions.
(5)
Caryn W.

I had been a huge fan of Old Spaghetti Factory in college. My friends and I would go pretty often and I even went on a few dates there. I'd always liked that the way the restaurant looked and the stained glass windows scattered around the restaurant. I even remember there being an old Pac-Man game on the second floor. However, during this last visit, I noticed that restaurant is starting to show signs of wear and tear. The booth that my friend and I sat at had rubbish under it, which I know hadn't been cleaned up from the night before since the restaurant had just opened. Some of the silverware wasn't entirely cleaned either. On the brighter side though, our server was good and food came out quick. I ordered the spinach tortellini with cream sauce and my friend ordered the spaghetti and meatballs. You can choose to get a soup or salad with the meal. I always get the salad because I enjoy their house dressing, which is some a creamy pesto sauce. I used it to dip my bread inside as well! I wasn't sure if they still had the garlic butter though since I didn't use the butter at all. The size of the entrees are generous and I was full half-way through my dish. I guess I could blame it on the amount of complimentary bread I ate as well. My friend ordered a mud pie for dessert (her favorite thing there) and I passed on my spumoni ice cream (which also comes with the meal). Overall, I wouldn't mind coming back, but only if I was in the area and craving pasta.
(3)
Kaitlyn F.

This place is just okay. Nothing to rant about, nothing to rave about. The vibe of the restaurant really gives you a nostalgic feel, though. Upon entering through the big heavy front doors, you are greeted by a friendly host wearing an aloha shirt. You can either go upstairs and enjoy some drinks, or just wait for your table in the main lobby. Once seated, you are given a warm loaf of bread on a cutting board with some butter. Warning: cutting the bread can be quite difficult, so I would suggest going caveman style and just ripping it with your hands. Now the portions are hearty and affordable, but for me, I would like it better if the meals were actually ala carte. The prices range from about $9-$14, you get a soup or salad, entree, and a choice of vanilla or spumoni ice cream. I don't need THAT much food, especially since their soup/salad and ice cream isn't something AMAZING. I would like it better if the meals were just $7-$10 and didn't include the other perks. The entree are okay, nothing that will make you end the meal saying, "THAT WAS AMAZING!" but yet, not mediocre enough where you will spit your food out and not come back. It is a staple for most people that grew up in Honolulu, whether it be a cheap eats kind of night, a birthday party, etc. Everyone knows it, and mostly everyone has a "meh" attitude about it, but people keep on going because it is such a landmark.
(3)
Kal Y.

Oct. 13, Monday night at 6 p.m. SLOW service. 22+ minutes after being seated and no wait service for water or order. Plus, the restaurant is less than 50% full. Very, very bad service. Asked two servers thus far and both said they'd get a server rather than taking an order. Amazingly bad.
(1)
Kim C.

The Old Spaghetti factory holds one of my fondest childhood memories. Scenario: I'm 9 years old and my lil sis is 4 years old. Me: "you know what I love about spaghetti factory?" Lil sis: "what?" Me: "that they serve dessert first! They serve the best vanilla ice cream here." I hand the ramekin to my lil sis. I take a slither of [ice cream]. While my sister chucks the whole thing in her mouth. I wait a few seconds for her reaction. Lil sis: spits it out and screams. "yuuuuucccckkkk.". I start laughing out loud as well as my younger brother. You see... I tricked her into eating the free butter that goes with the bread. I got lickens that night for starting such a commotion at the restaurant, but it was worth it. Hahaha.... Every time I eat with her here it always rekindles that memory. On to the review.... Okay, okay, it's a franchise that doesn't serve the best Italian food in town. But the prices are reasonable and the portion sizes are huge. Expect to come with an empty stomach and leave full with a to-go box for later. Great atmosphere for kids. If your kids are eaters, they can get a refill of their entree for just a buck. Yes, you read it right $1! The kids meals are served complete as well. Served with salad or applesauce, drink, entree, and dessert. Either Spumoni or an fruit pop. Your children will love the decoration. They will adore you if you remember to RSVP a seat in the trolley. Tucked away in a dark area, across of the host stand, is an old school arcade game. It has different classic games from pacman to textris. You gotta try this place for the prices, atmosphere, and their vanilla ice cream that they give at the beginning ;)
(4)
Jeff C.

We had to wait 15 minutes before any waiter acknowledged us. The food tasted like it was cooked from the frozen food section of the grocery store. Service overall horrible, good overall dissatisfying. This explains why the restaurant may be shutting down. In my opinion, go to Bucca Di Peppos down the street.
(1)
Joe H.

After Church, wen needed to make a trip to town for some ballet slippers, and since we were in town we decided to stop by The Spaghetti Factory for old time's. There's something about the Spaghetti Factory that is just fun and nostalgic. Inside the decor is interesting and the atmosphere is fun. It always seems to be bustling. Back in my UH days we used to bring huge groups here and they would always accommodate. The prices are relatively cheap and the food isn't fancy but decent and decently sized. They give you free bread. This particular visit was great. The kids had a great time and the waiter was very hospitable. When we arrived it was crazy busy... but by the time we go our food it had COMPLETELY cleared out! It was kind of eerie... but it was nice to have the place to ourselves. The food was fine...nothing to write home about but nothing to complain about. Overall, we left happy that we came and with a few leftovers for later. We like the Old Spaghetti Factory!
(4)
Inga S.

While the food isn't perfect, it's a great way to feel some sort of comfort. I definitely have to say that I appreciate the decor and learning the history of the Old Spaghetti Factory kind of sealed the deal with while I like it. Nothing particularly stands out about the cuisine, but we frequent this place because my boyfriend's mom has a gluten allergy and thus, we go here for some dine-in pasta. For the price and proportion size, it is definitely a go-to place. I've had the spaghetti squash which is a pretty delicious, healthy alternative to pasta. I've had the mizithra in the past, and while that originated in Hawaii, I didn't order it on my most recent visit. My boyfriend did however, and it was better than I remembered. I had the chicken parmesan with a penne substitution, and I inhaled it because I was so hungry, but the taste wasn't that memorable for me. Overall, I'd make another visit here if I was in dire need of the mizithra or some comforting italian/inexpensive food.
(3)
Melissa L.

This place holds so much memories for me...my family and I have eaten here for a good 15+ years. I've had Valentines Dinner and a first date here( I know, aim for the stars right?). Lately I've gone and it has declined so much in quality that it's a gamble to eat here. Service has been super slow and the food just doesn't taste the same. I will still cut someone over the bread and house salad with Blu Cheese. I cant stomach the alfredo anymore, too rich and the chicken always taste sour. I'm not sure if it's the mizithra but its just super odd. Last night I got the Meat Lovers, which was Spaghetti with Italian Sausage and Meatballs. Stomach was pissed off at me. We saw Spiderman 2 after and I kept cramping up horribly. It's still an amazing value considering that its a complete meal with drink for under $15. Don't think I'll be back for a while though. Just one of those things you gotta keep in the past.
(2)
Shannon J.

I'm giving this place one star because the outside is cute! The food is NOT made from scratch...not even close! Our server was horrible!! When we asked for our bread that comes with our entree he actually said he thought we were full because we ordered an appetizer to share with FIVE people!!! Once we got it, about 10 minutes later, it was actually the high light of the meal!! Horrible, bland, disgusting food, mediocrity at it's best! Save your money and go buy spagettios they taste better!
(1)
Kupono K.

Really love the friendly environment. It's old school. The service is great, fast and reliable. The food is great! You get bread, soup, entree, and dessert for under $15. I always love coming here.
(5)
Kirk P.

The food here is terrible. I've given them a few chances because I like the atmosphere but unfortunately the food is bad. Otherwise the service is excellent!
(2)
Edge N.

I staved off going to "TOSF" because of past experiences with their food being bland and their servicing was weaning. To be all fair that was years ago and "TOSF" has since changed and improved. Came here for a friends birthday. We got here prime time for dinner 7pm but surprisingly got seated quickly. Service and attentiveness was fast and professional. When we did get our salads mine was the only one missing croutons. I let the wait help know and the problem was remedied before I knew it. We also ordered while waiting for two more in our party. The two came 5 min later and ordered and we all got our food at the same time! ( 10 miin later) Awesome!! The food arrived hot along with bread. Most of the party ordered the Mizithra with mushrooms and bacon bits. I tasted it and it was good but very dry (which is how it was supposed to be). I ordered the Spaghetti Vesuvius a tabasco cayenne pepper based spaghetti with chicken, sausage and meatballs. It was spicy and flavorful but not overpowering. The complete dinners came with a desert free. We all ordered the spumoni unfortunately we all received partially melted spumoni which was not good at all and that is why they are one star short. I am giving them 4 stars because of the atmosphere (awesome vintage). THe professional and attentive service and good and affordable priced food.
(4)
Rhi S.

I've always found myself coming here from outings with my high school friends, to family dinners now. The food is always good. ALWAYS. The service is usually pretty good too as the waiters and waitresses are nice and the food comes really quick. I can't really say I have a favorite dish here because there's so much good stuff, but I like the regular spagetti they have. No where else can you find simple tomato spaghetti & here, that's the way it's supposed to be. The concept and design is really nice and make me feel like I'm in some earlier days. Again with the spooky bathrooms.. I always feel like they're haunted. Why, I don't know.. Just a feeling.
(4)
Christopher B.

Good atmosphere with great eats. I really like that the food is relatively inexpensive. The atmosphere is very inviting.
(4)
Lindsay G.

Whenever I think The Old Spaghetti Factory it reminds me of when I was a child super excited to get my Italian soda that came in souvenir cup that I could take home and never use again. I hadn't been here in years until my friend suggested we have dinner here. Since then, this is my go to place when I am all out of dinner ideas. It's easy, inexpensive and the service is good. The food is decent. Their slightly sour dough bread and pesto dressing is my fave!! The last time I ate here I had the complete dinner, my entree was the chicken Marsala and i loved it. Plus I had a $6 glass of moscato. Where else could I get a decent cheap glass of wine? And the service was good as always.
(4)
Dan M.

The Old Spaghetti Factory has been a family staple for as long as I can remember. I used to go to the one at the Gaslamp Quarter of San Diego every so often when I was a wee tyke. When mom said we were going to The Old Spaghetti Factory, I knew we had to dress to impress. Time to dig up my Husky-sized Dockers khakis my mom bought at Mervyn's and polo shirt (which I hated wearing). There was always a hour wait and I clearly remember waiting outside freezing our butts off. They didn't have those vibrating things that would let you know when your table was ready, so we had to hover around the entrance, periodically checking back at the podium if they've called us or not. I thought this was every OSF, but there was a huge trolley car you could dine in and I always wanted to be seated there, but couldn't because it was only meant for parties of two. I don't remember the food that much, but I could never forget the spumoni in the metal dish at the very end. Oh, memories... Last night was the first time I've been back in YEARS. I guess there was a reason why I don't remember the food that much. Maybe because it was never that spectacular to begin with. When the complimentary items are tastier than the entrees themselves, that really says something. To me, it's another quantity over quality situation. There's a lot of it, and you'll be stuffed...but will you be satisfied? I ordered the "The Premier," which is their lasagna and chicken marsala platter. The lasagna was ok, but the chicken marsala was subpar. The marsala sauce was unusually thick and lacked that sweet and smokey flavor I'm used to. I also found the chicken to be a bit dry and I really had to dunk it in the marsala sauce to get some kind of moisture and flavor into it. I LOVE the bread with the garlic butter and spumoni ice cream at the end though. Unfortunately however, those are the two main reasons I would come back. This isn't to say service was bad though. Our server was really nice and did a good job. I guess when you're little, this place is amazing, because it feels like you're traveling back in time. But when you're a bit older, you're able to see past the gimmicky-ness of it all and realize it's just plain Italian food. Ah, to be a kid again... 31 Yelps Review Challenge - October 2012 #12/31
(3)
Kris I.

What's great about this place is that I've been coming here since high school (it was the only "nice" place we could afford at the time), and many years later, I'm still going there with my girlfriends. Perhaps it's part nostalgia that keeps us coming back, but also the food is reliably good and reasonably priced. I always notice very diverse groups of people when we go - young couples on a date, families with screaming kids running around, and groups of friends just hanging out. The entrees come with soup or salad and also ice cream for dessert. I usually order the mushroom sauce pasta and a large side of broccoli (ask for the butter and mizithra cheese on the side if you want to control the artery-clogging goodness).
(4)
Michelle Q.

I used to love coming here, but for the past couple years I have seen it decline. First of all the service is terrible. It's very slow. The restaurant either needs to hire better waiters or train them better. On two occasions my friends and I were seated and sat there for 15-20 minutes before receiving any attention. We just watched our waiter walk by us and serve their other tables. The food is also not consistent. Sometimes it's bland and other times it tastes like they dumped a crapload of salt. We also waited 20 minutes after we asked our waitress for our dessert and by the time we received it, it was already melted. All the waiter said to us was "sorry it melted". If it's already melted isn't it common sense not to serve it? The only good thing about this restaurant is that it's a good price for everything you get (iced tea/milk/coffee, soup/salad, entree, dessert).
(2)
Anson W.

The decor at the Old Spaghetti Factory is pretty sweet. Here you'll find, in vintage Italian style, such things as high vaulted ceilings, thick wooden doors, low-hanging light fixtures, velvet couches, different tables decorated with their own unique furniture, a trolley car filled with booths, and holy Namco! even TWO Galaga arcade tables. The food here isn't too expensive considering that: 1. it's Hawaii, and 2. the place is decorated to the nines. For around $11 I got a pasta with clam sauce which was decent, nothing too spectacular. All entrees come with either soup or salad, choice of drink (coffee, tea or milk), and a dessert. I had the spumoni ice cream which was good. Service was a little on the slow side despite the restaurant not being too busy that night. Our waiter checked back with us frequently to see if we needed anything, but other than that he didn't act too interested in us. I had to ask for my water to be refilled. He also forgot to take our drink orders, and we forgot that drinks were included with our entrees until after we had left. All we received were the waters we had gotten before ordering our entrees. Not cool.
(3)
Clarissa M.

Doors open at 11:30 for lunch. We arrived when the doors opened and were seated very quickly. The interior of this joint is unique and reminds of an old century mansion. The bar with comfy velvet covered sofas and seats are upstairs along with the restrooms. The service was generally okay. The foods were plentiful and tasty. We first had the complimentary loaf of bread with butter - the bread was super hot and the butter melted nicely. Then we had olive tapenade appetizer which came with grilled toasty bread. I had the garlic mizithra with gluten free pasta. It was very tasty - gluten free pasta is more on the chewy side and I like it! Our lunch meal included soup or salad and dessert which was Spumoni ice cream. Lunch meals for three cost $49 and some cents. It's a great sit down with service lunch joint that offers tasty quick meals.
(3)
Chester L.

I am a BIG spaghetti and lasagna fan. Not a fan of their sauce, however. Meatballs were dry and cold, lasagna was hard and cold, too - spaghetti tastes old! Waiter kept forgetting our orders, not so great experience. Looks like a great area for large crowds though. Found hair in the ice cream - looked like a brunette's hair.
(1)
Shelley E.

Strolled in on a Thursday night around 7:45 with just my little boy and the place was not crowded. After I was sat however, it took nearly 20 minutes for my server to greet me. There was a table right next to me that was sat around 8:00 pm. They had received their drinks and appetizers before I even met my server. When he did show up he barely apologized and was rude as if MY irritation was unwarranted. Since it was a school night I just wanted to order and get out. When the food came my order was wrong, he NEVER checked on us even once throughout the dinner, and when we were done and ready to go I had to walk over to the hostess podium to have them find my server. Horrible experience, not wort the price. I will probably boycott them for as long as necessary.
(1)
Cindy B.

Gave this place a second chance... and i still don't understand why this place is always SO busy. It sucked. If you're going to spend $10-15 on entree's there are lots of other places that are way more delicious. Never again.
(1)
Joy N.

This is a great place to come if you want to eat homestyle cooking. You can't expect it to be like an Assagio's or a fancy Italian Restaurant. But this is where I grew up eating spaghetti and would come here all the time for my birthday as a kid. Here's what I order-- and it NEVER changes :) - Side of Small Brocolli (sooooo yummy, as long as they don't overcook it. It's smothered with their Mitzhira Cheese and Brown Butter!) - Garlic Bread (if we're super hungry we order this and it's so yummy and cheesy!) - Pot Pourri - Spaghetti w/ 4 sauces: Mitzhra Cheese, Clam Sauce, Meat Sauce and Mushroom Sauce. However, I don't care for the Mushroom sauce that much so I get no Mushroom, extra Clam. Prices aren't too bad.... Usually about $10-$15 per person. Each of the pasta dishes comes with choice of soup/salad, bread, and ice cream. Great deal!! They don't take reservations which is a bummer on the weekends since it's pretty busy there... But they have a bar upstairs so we usually just drink a glass of wine while waiting. Overall, it's a great place to come as a family or just when you need some homestyle food :) This place will always be a favorite!
(4)
Amy Y.

Those days when you just crave Italian food. It's been years since I came back here. It haven't change much. Love their bread and soup! We got real full from eating those. So had to take food home. Service was great. There was no wait and such when we went there during the weekday.
(4)
Shannon M.

Tried a few different dishes.... The waited even let me taste the sauces before we ordered I was still very disappointed with the taste. The Italian sausage was so bad it taste like cardboard and even my daughter can make better meatballs. The so called house special garlic bread wasn't toasted and Marsala and Alfredo sauces were really bland! Won't be returning even though the scenery was pretty cool! I don't even think I want to give them 1 star
(1)
Franklin A.

I cannot understand why people go to a place and then do nothing but complain about it on Yelp! Okay, I'm guilty of that but I don't go in with crazy expectations that a place is not going to live up to. For instance, why would someone go to the Old Spaghetti Factory (clearly a chain and family oriented eating establishment) and complain that it was loud and the food non-authentic. I don't want to get on a rant here...but families are loud. Why do you think so many teens are walking around with earbuds these days? I wish I had those when I was a kid, then I wouldn't have to listen to my Uncle Al complain about how the government was monitoring him through plate in his head that he got in Korea. I used to go to Thanksgiving dinner with ear plugs so I didn't have to listen to my family arguing all the time. Of course I also had to start wearing body armor after my grandfather through a book at people because they didn't know how to read it right. Incidentally that was the first and last "book club" idea of our family meals. At least the only noise you really have to worry about is people singing happy birthday. And if you're going to complain about people celebrating birthdays then you're probably too much of an old fart to be going out to dinner and being amongst other people. As for being authentic...They are not going to make the meatballs in cream sauce the way they made it in that little Italian town that no one has ever heard of in the foothills of the Italian alps. You know, the one you visited 25 years ago when you were backpacking your way through Europe, trying to discover yourself, not showering for days at a time, and your smoothest move "accidentally" hitting someone with a hacky-sack then mumbling John Donne poetry over a bottle of Boone's Farm wine. The trip that makes you live in fear that someone is going to show up at your door that looks a little too much like you to be a coincidence, drop their bags and yell "Papa I found you!" What are you going to get here? You're going to get pretty good food that you can enjoy with friends in a nice friendly atmosphere that makes you want to come back. The servers are friendly. The food is served hot and fast. And while I wouldn't recommend getting the lasagna, I would recommend just about anything else on the menu. Of course that's just my opinion...
(4)
Christine K.

Yuck. is all I can say. I brought children here who didnt like the food. That's bad.
(1)
Iyren S.

Soo, I'm here at Old Spaghetti Factory, and so far it's going pretty good, i got my water with lemon, unlike Denny's with that stupid waitress Jennifer, she be slacking real hard, but as it was our turn to make our plates, the trays was empty? At first, i thought they were gonna bring out another batch asap, but no. They did not. And now I am here as of rn, still waiting FOR MY DAMN SPAGHETTI AND FETTUCCINE ALFREDO AND LASAGNA. CMON GUYS, wth are you doing in the kitchen?! Is that rat from DreamWorks on break or something, unreal i tell ya.
(3)
Tricia M.

class, today we're going to dissect the Old Spaghetti Factory. it's "old" - yes, even in my youth i remember eating here because of the whimsical (TGI Fridays-like; hmm unless you're seasoned like me you prolly won't know that restaurant either) atmosphere and cheap prices. i hadn't recalled the food being great (except for the wonderful cheesy garlic bread which i could eat as an entree), so i was pleasantly surprised on my two recent visits. it's "spaghetti" - typical americanized italian food that is decent quality, varied and overall good value. complete meals come with bread (altho i highly recommend the addictive cheesy garlic bread), soup or salad, and dessert. i've had the spinach and cheese ravioli (looks like bland airplane food but is actually tasty) and mizithra cheese and browned butter pasta (too rich and garlicky for my taste, but a nice treat if you don't care about calories and fresh breath). we've come here mainly for the kids meal tho, as my daughter loves the applesauce, grilled cheese with chips or mac and cheese, and vanilla ice cream dessert (this too sounds ordinary but it's so creamy i swear it must be haagen dazs). there's other salad / entree / dessert options, and all include a drink, crayons and paper placemat to keep kids occupied - an exceptional bargain if you ask me! someday hope we can sit in the trolley too (usually reserved for larger parties). lastly the "factory" element suggests not to expect a high-class restaurant or five star service. the atmosphere is casual and family-friendly, the servers are young and gotta start somewhere, but competent and nice enough. so i hope you learned some things today: "old" can be considered classic, and if you wanna be the teacher's pet, bring me some cheesy garlic bread ;) class dismissed!
(4)
Joanne A.

Old Spaghetti Factory is my go to spot for a complete meal at a decent price. All entrees come with bread, soup or salad, choice of coffee/hot tea/iced tea, and spumoni ice cream. I often get either the manager's favorite (clam sauce and mizithra), garlic mizithra, or breast of chicken fettuccine. The service is usually good and they are very accommodating to large groups.
(4)
T. L.

I really love this place, talk about affordable prices and 5 star service. My wife, kids and I came in for dinner and we ended up having Megan as our server.the food was as consistent, and the service on par with ruth's chris steak house., our server had an almost psychic ability to anticipate our needs before we are aware of them., the food came in a very prompt manner, both timely and well prepared. The items were described in detail as they were put on our table and we were checked on frequently but not to the point of bothersome. Each time she checked on us there was a smile and a real positive energy about her. As my wife put it, the food Almost tasted better because megan was such a great server. I sure hope this restaurant knows the gem they have.
(5)
Daniel B.

Old spaghetti factory has an interesting vibe to it. They really play up the "old" part with heavy chandeliers, tall-backed cushioned chairs, and (I kid you not) a train in the middle of the restaurant. The menu is simple and straight-forward (no need to bring your Italian-English dictionary) but extensive enough to satisfy anyone who likes pasta. It's a good spot for indecisive folks like myself because you can choose more than one sauce. I got the spaghetti with marinara and Alfredo, both of which were great by themselves, but even better mixed together. The dishes automatically came with a soup or salad, bread, and ice cream for dessert. I recommend the creamy pesto dressing if you opt for a salad, although they are a bit heavy-handed on the dressing. Overall, The Old Spaghetti Factory is a good place to go if you feel like carbo-loading on a budget. It's not as fancy as the typical Italian restaurant but it offers plenty of creature comforts at a fair price.
(4)
John R.

Post workout meal :---)
(3)
Scott W.

I've been to several Spaghetti Factory restaurants on the West Coast, and the only similarity with them is the decor. Slow service, cold food, smaller menu, poorly cooked food. Bread arrived shortly after our cold food arrived. The antiques and ice cream are good. I have never been to a SF that was not packed 7 days a week. Tonight (a Wednesday) there were plenty of free tables.
(1)
Jasmine N.

What I love best about this place is that you can get a complete meal for $10. sourdough bread served garlic butter always comes out hot. If you like regular butter you can request it from your server. The meal comes with salad (with your choice of dressing) Entree dessert (vanilla or spumoni) and drink either hot tea, iced tea or coffee For the entree I recommend the managers favorite you get to choose 2 for their four popular flavors (mizithra cheese, mushroom, meat, or clam sauce (I think)). Mushroom and mizithra is the best and you mix it. The mizithra can be heavy and rich but some how mixed with the mushroom sauce it's just right. If you go during the right time you can get a coupon for $1 garlic cheese bread to use on your next visit. Just be careful that you go within time listed on the coupon. must try: mixing your two favorite sauces, yum! The portions are pretty big so you can take out the extra.
(4)
Brittany L.

Guh. Service was terrible. The guy we had obviously did not want to be there. He was actually rude to us, like he was annoyed. Then we ordered our food and he gave the table next to us our food and us theirs. Then switched plates, didn't even bring them back into the kitchen or apologize (after the other women almost started to eat mine, fork in the dish stirring it). I ordered the linguine with white clam sauce...don't do it. It's more of an alfredo sauce. Actually, it is an alfredo sauce. Not tasty. If I could give them a half a star I would because the place had a nice ambance.
(1)
Victoria M.

I made a reservation last night at The Old Spaghetti Factory. I've been there before with my family and had a wonderful server and experience. However, after last night I don't think I'll be going back anytime soon. Our waiter was an asian guy named Bryson. He got to our table and at first seemed very nice. We had all eaten before going there and just planned on getting deserts. We weren't ready when he asked us what we wanted to order, he seemed very antsy and so he rushed away and said he'd come back later. It took forever for him to come back to take our order and he seemed annoyed that we took so long just to order desserts. My boyfriend had a mud pie and so did my friend Kris, her boyfriend had a chicken Caesar salad, I believe. All I had was tea and an Italian soda, because I knew if I ordered the soda I would get a free glass. Anywho...the salad my friend had ordered came with a loaf of bread that none of us ate. Bryson took so long to come back that we had to ask another server to get us a box for the bread and my free glass because Bryson had forgotten about it. While we were still waiting for him, we could see he was by the kitchen talking story with all the other 7-9 workers who were all just standing there doing nothing! Once he finally came back we paid and got the heck out of there. After I had gotten to our truck, I realized the glass I had been given was cracked at the rim. Overall, horrible service and I was quite dissapointed.
(2)
Niki T.

Garlic cheese bread was great. Lasagna wasn't the greatest.... Please don't throw my lemons in my drink, they go on the rim :/ Service was slow. Another deuce next to us sat before us and as we sat I could see the frustration. I told my boyfriend well be waiting a while... We sure did. When the waiter came he approached us first... I told him the table next to us was there first , he then said," I'll get to them after" whoa! You should have seen the other couples faces. The Ceasar salad was good, could use more dressing and the meal we ordered was ok. I have been here before so I know it comes with dessert. We weren't offered aNy. I had to ask the waiter as he brought the check if our meal came with dessert, it was then he offered. I saw a sign outside that read they're hiring servers, I now know why. Maybe well be back when they have more staff, or better staff?!?
(2)
Derek W.

the waiter was amazing. He as on it. our food came out fast
(5)
Alex S.

Great place to come for some pasta and a lot of good food. We also usually come for parties with friends and they have room and huge tables to accomodate for that. 2 things really that I like about this place. The bread with garlic butter and the spumoni. Everything else is ok haha. The bread is sourdough and they bring it out to you all nice and toasty with that garlic butter. And the spumoni which doesn't sound that fantastic by itself but it has that perfect combination of flavors. What's also good about this place is that their meals are combinations which include a drink (not a soft drink though), a salad or soup, and dessert. And the price is great (been going up though like everything).
(4)
Emily S.

Spaghetti factory is the best, best services n the best foods it is my favorite places!
(5)
Madi N.

This place was very yummy. We went with a group of about 12 and despite the fact that we were a loud family group they are very accommodating. The Servers were nice and fast with everything and took everyone's orders efficiently. I like how every meal comes with a salad and ice-cream which definitely added to everything. I got an italian soda which was DELISH and came with a plastic glass to take home which made for a super cute souvenir. The food was yummy, i got mariner and meat sauce on my spaghetti. Clearly if you're not a fan of pasta this isn't your place because here it's either pasta or pasta. There was a moment when they delivered the food where it was confusing to figure out who's was whose but what more can you expect from a family style, somewhat casual place. The ice-cream that we got at the end was so good! As well as there was a balloon animal artist coming around to make things for the children. It was a show! We took home a bunch of left overs and are very happy with the service as well as food!
(4)
Jin K.

This place is really bang for your buck! Free salad or soup, free iced tea, coffee or milk, unlimited bread and free Spumoni for dessert. Love the meat lovers combo with a ice cold long board. Service here for me has always been good.
(4)
Jennifer W.

Ok, I have lots of memories of this place. I know, it's the old famous spaghetti factory. Yes, this place is getting old. This place is very packed with families. With my family, I learned to LIKE to eat salad. I tried all the salad dressings. Yes, my sisters and I have been conditioned since we were little to eat salad and finish everything on our plate...because of the starving kids in Ethiopia. So, supposedly we also have learned to cut the complimentary sourdough bread with our cloth napkin and knife without our germy hands on the bread. :) Lol. Order whatever types of spaghetti and pasta, you want. We always went for the standard: manager's favorite: 2 different choices of sauces. We always had the compleat meal: salad, entree, drink, and ice cream. About the ice cream, they don't have the fruit pieces in it anymore. Maybe the staff got too irritated of kids, like me at that time, spitting it out on the paper placemat and cleaning it up. The waiter told us they haven't had the fruit in it for about 10 years. Yes, that's how long I didn't have the ice cream. They also offer vanilla ice cream too!
(3)
Rupert L.

Great place to go to with the family or group of friends. If you're gonna come here expecting it to be like those fancy hyped up places that kids go to, to take photos of their food and post it on instagram then you will be disappointed. Unless you really love this place then go and post on.
(4)
LooLicious L.

I like the ambiance, old world, kinda like you're in a haunted house or some cheesy restaurant in Disneyland but the food is well below average. When you're done eating...you reluctantly ask yourself..""Yuck, why did I just eat that? It wasn't even that good?!!" Also the place doesn't feel very clean. You';re better off eating spaghetti from Makai Marketplace in Ala Moana.
(1)
Lei N.

A friend and I wanted to try a different place than our usual sushi dinner so we searched on Yelp and ended up picking a restaurant that served Italian dishes. A day or two before I tried to make a reservation for two but apparently it's only for parties bigger than six that you can make a reservation and only the day of, at least an hour before the expected time you plan to be at the restaurant can you make a reservation for a smaller party. Checking in at the restaurant, I usually miss it since the doors are always closed therefore I think that they aren't open. Walked in, got a bit confused but we got seated quite quickly. I expected them to seat us at a table for two but they gave us a table for four. After looking over the menu, we got the Sicilian Garlic Cheese Bread and spaghetti with Marinara Sauce. The thing we didn't know that it was actually a three course meal! The whole time I couldn't believe it and thought our waiter was lying to us so they'd get more business or whatever, man was I wrong! He started us off with either a soup or salad. I wasn't a fan of salad in the first place so I asked for soup, but even when that came out I didn't care for it so I had my friend have it. Along with that, our cheesy bread arrived; it was still fresh and oh so good! I figured we'd get full before we got our main dishes. Our main course of spaghetti arrived and that too was delicious. A lot of marinara sauce for the evening though, my tummy... no can handle! I couldn't finish off my spaghetti so we had boxes for the rest of the cheesy bread and spaghetti. Then the waiter tells us we had dessert! I'm just staring at the guy like he's crazy! We got the signature spumoni ice cream for dessert. Along with that we finally asked for our iced teas and had coffee. Even at the end of our meal I am still surprised at how much food they gave for such a low price. My friend didn't want me to pay the bill but he told me it was around $30. I still think he's lying about that too! After this first experience at spaghetti factory I now know what to do. For sure share with someone or make sure I had light meals before I go here. But it is a nice place to go on a casual or romantic date. Side note, by the time we paid the bill the restaurant got noisy and packed. Of course they have good business. This spot, I do plan on returning! Complete meal, I will finish you!
(4)
Kacie N.

Today I went to Spaghetti Factory wanting to eat their MAC AND CHEESE that I loved as a kid. I was so excited for my first bite but when it reached my mouth, I noticed a big change in the taste. It now tastes like it's gonna give my stomach a hard time. It was horrible. They changed their recipe and it doesn't taste how it used to be. My spumoni ice cream came and it had an icey layer. It seems like they brought me a ball of ice cream that someone didn't want. It took the waiter so long to give us the bill and ice cream. This has been one of the worst experiences I've ever had at Spaghetti Factory. The last time I went, I got the THREE CHEESE RAVIOLI and found a hair in it. It grossed me out so much I got a migraine. Spaghetti Factory isn't what it used to be.
(1)
Stephen F.

The food and service were good when we went. The biggest complaint I had with this place is the funky smell. The only way to describe it would be "old age and mildew". It seemed clean enough, but it doesn't feel it due to the smell and general aged feeling of the place.
(3)
Pomai S.

Visited OSF in Ward Warehouse yesterday after YEARS having not been there. Decades more like. Come to find out OSF is a great family restaurant, as the prices are well within budget to feed a large amount of people without walking out broke. Most entrees are within the $10 range, and include either coffee, tea, iced tea or milk, soup or salad, complimentary "endless" house-made baked hot bread and Spumoni Ice Cream Dessert. What a great value! On this visit, for my entree I chose the new "Signature" Garlic Mizithra, which is described as Spaghetti and Mizithra Cheese with Browned Butter Tossed with Garlic, Bacon and Topped with Sauteed Mushrooms. This was $12.50. Excellent choice! Very pronounced garlic butter flavor thanks to the butter being browned, while the Mizithra cheese has a nice pungent twang to it. While you KNOW it's gonna' be kicked up "notches unknown to mankind" when there's bacon and mushrooms in it! The spaghetti pasta noodles were also cooked perfectly al dente, being more on the under than overcooked state, which is exactly how I like it. Great job in the kitchen, guys! All in all, winnah, winnah Old Spaghetti Factory dinnah! Err, lunch that is. The Signature Garlic Mizithra Spaghetti is highly recommended. 5 SPAM Musubi! Err, 5 Stars! The creamy pesto dressing on the tossed green salad was excellent as well, with a very distinctive basil-based pesto flavor to it. I'd buy a bottle of that dressing if they sold it. The Strawberry, Chocolate and Pistachio flavored Spumoni Ice Cream was the perfect ending to the meal. Delicious. So delicious, a guest on my table went and bought a whole gallon of the stuff (which they DO sell) for $10. I love the old victorian train station decor, which reminds a lot of Main Street Station Hotel in Las Vegas. The "Americanized" Italian dishes taste great, service was excellent, great ambiance,and all at a price that will have you walking out that much more satisfied without regret. Unlike many other reviews here, at least on our visit, I'd highly recommend The Old Spaghetti Factory. As always, see the photo section to see the dishes I mentioned (plus a lot more) in this review.
(4)
Heather M.

Went last night. I was surprised to see it was practically empty for a Saturday night. Ordered the manager's favorite, the lasagna and the Sicilian garlic bread. I enjoyed how the meal came included with appetizers and dessert! Also enjoyed how the total check came to only $40!! My boyfriend even got a Guinness. We are used to much pricier meals so I was pleasantly surprised :) Service was okay. Our waiter kept slipping on the small stuff. I ordered dressing on the side...never happened. My boyfriend ordered a side of mizithra cheese, never came. We aren't the type to ask again, and our server didn't remember later so... I would figure the service be better since it was so slow.
(3)
Daniel B.

My 3yr old loves this place. According to his words "dad I love the butter and mizithra noodles". OK he can't say mizithra but he loves those noodles with cheese. Our only disappointment with the OSF is that every time we go my son wants to dine in Wally the Trolley, but someone always has a party in there. We promised him one day we will eat in there. BTW, it's not a caboose it's Wally the Trolley :) The past 30 years I always called it the caboose, what a babooze!
(4)
Marisa A.

The reason why i'm giving this place 4 stars instead of 5 is because their food has gone down a little as far as quality is. I went there for lunch with my sister and daughter. I ordered the penne pasta with red and white sauce and chicken. It was okay. The penne pasta was too big and over cooked. I like coming here because they have complete meals for a reasonable price. They bring out unlimited sourdough freshly baked bread. You get salad or soup with your meal. Within the last couple of years they have raised their prices, but not so much that it's worth going to an authentic italian restaurant. This place is a family oriented restaurant that is meant for families sitting down together to have a meal and a great time. No one comes here for the authenticity of their italian food. The service is okay because there are alot of young people working here. So if you want great service, this is not the place for you. They have good service, don't get me wrong, but these servers are just starting out as servers.
(4)
Anna D.

How can I say no to the pesto dressing salad? the answer, I can't. Sometimes I beg the hubby or my friends to come here just so I can have that dressing all over my greens. It doesn't hurt that I like the lasagna too. It's always delightfully baked with generous sizes and portions of meat and cheese. If you're into mizithra, they also have a good broccoli or pasta dishes with mizithra!
(4)
Angelo A.

I like this place..... ambiance is nice, good to get there early or have a reservation. All of their meals include a salad, ice tea and a scoop of ice cream for dessert. The portions are perfect. They have sourdough bread that I wish I could bake at home. Fantastic. We took my mother there for her birthday (her request). She loved it and I got out of there for less than $140 for 8 people.
(4)
Reimi D.

If you want a simple, non-fussy pasta dish then come here. I know there are other pasta joints all over the place and this isn't the best, but it's simple food in a relaxed environment. I usually get the spaghetti and meatballs but I think I've tried most of the dishes as least once. Most entrees come with either a soup or salad (i usually get the salad) and a desert. They serve complimentary bread and butter. I really do enjoy coming here. The prices are reasonable, though it seems like it did go up recently.
(4)
Sarah H.

Definitely a fan. Good to see some gluten free restaurants in Hawaii finally! The place is great and appealing to all audiences. They have a balloon man for the kids-and adults-and decent service. The food is spectacular. The service could be better, I rarely get a refill during my visit which is definitely a downer. It's always crazy busy as well, so you definitely have to prepare for a wait. Otherwise- it's a fun visit!
(3)
Loren O.

Yeah, I guess I'm a fan... It's been years since I've last been here, but I definitely enjoyed myself this time :] We went kind of late on a Saturday night (8ish) and it was PACKED. We must've just gotten there after the rush of people, so we only had to wait about 10 minutes or so. Ambiance- pretty fun since they really made it look "old". Their waiting area has these huuuge seats/couches with velvet cushioning, and their check in booth looked like a ticket booth. As a kid I remember loving this place because they had a train in one of the rooms! We didn't see it this time, but last time I remember having our table on the train. So much fun :] Staff- friendly :] We must've heard them sing Happy Birthday to at least 3 different tables, each time with loud announcers and cheers from about 5 other wait staff. Our server, Blake, was great! It was crazy busy, but he still served us with a smile and was just all around a friendly guy. Food- We got one appetizer to start, the Sicillian Garlic Cheese Bread. OMG. YUM. I wish we ordered two (^____^) I got the fettuccini alfredo with chicken and mushrooms (if you read my other reviews, yes, typical Loren). Can't go wrong with fettuccini alfredo! My bf and our friend got the "managers favorite" where you can choose 2 types of pasta. They both tried the Mizithra Cheese & Browned Butter sause, and both thought it was very rich... and they're cheese lovers too. They thought it tasted better when they mixed it with their other sauce, since it dulled the flavor a bit. We didn't know, but our dinners came with an ice cream dessert :] Choice between Vanilla and Spumoni. Of course I got the spumoni... even though I had no idea what it was :p But I googled it when our server left :] Its a 3 flavored ice cream (like neopolitan) normally cherry, pistachio, and chocolate/vanilla.
(4)
Food C.

Decided I needed to have dinner here once more since I don't have a OSF directly where I live, and have to say this restaurant over all for the 3 visits I had is probably middle of the road 3 star. This visit I had dinner on 3/20/14. I got seated immediately again, although the hostess initially tried to seat me upstairs in the bar area since I was dining alone, and got a little bothered when I insisted to be seated downstairs. The server was very nice, and apologized for my short wait before she took my order since she was busy with her other tables. The drink, salad, bread and pasta all came out immediately. I had the managers special with half mizithra cheese and half white clam sauce which was all great.
(3)
Mako H.

for what you pay this is a hard place to beat, after all spagetti is pretty hard to mess up (although i've gotten some bad stuff here, but always got it fixed) I always get the same thing, spinache ravioli/spaghetti with mizithra cheese (ala homer),, anyone with kids this is the place to go, I always say "(with a smile on my face) order anything you want little buckerooz". Are there kids that don't like spa-ghetti?? Bottom line: 2 adults, 2 kids less than $50,,, winnaz in my books ps for anyone that likes the "ala homer" you can buy the mizithra cheese for take home too
(3)
Emy R.

Hadn't been here in a couple of years. Despite reading the reviews and informing friends the reviews weren't very good. I was overruled. Disappointment. We arrived at opening (530pm) and was seated quickly. The place wasn't busy and service was mediocre at it's best. The bus boy actually I should say bus man was grumpy and grunted responses when we asked for something. Best I could tell he was telling us to wait for the server. I ordered the baked chicken with spaghetti (chef's recommendation). The spaghetti was toppled with mizithra cheese and marinara sauce. The chicken had a strong lemony taste and the accompanying spaghetti was overcooked and mushy. Tasted like it was previously frozen. The spaghetti portion is about the size of a small fist. I also had the minestrone soup (salad or soup comes with your meal) that had way too many kidney and gazebo beans. The worst part is that the beans weren't cooked and the soup was lukewarm. My friend had the lasagna which she said was pretty good. The portion was pretty generous too. My other friend had spaghetti with meatballs. Her only complaint was the spaghetti was overcooked and mushy. She liked the meatballs which were pretty big. Her portion was also generous. Oh and they also give you a loaf of french bread that was pretty good. Our main dish came out relatively quickly, in fact we were still eating our salads and me the soup when it arrived. During our meal the waiter didn't checked on us despite it not being busy. We had to track him down to bring us takeout boxes and the check. Once we got the check he didn't come back to get it. We asked Mr. Grumpy who was rude and grunted at us to wait for the waiter. We were there from start to finish less than an hour. Put simply, the food is so-so, service is so-so BUT the decor of the restaurant is very nice and so is the ambience. I'd recommend Spaghetti Factory as long as you don't go there with high expectations. Spaghetti Factory has been a part of Hawaii for a long time and I'd go there just so I could say "been there, done that".
(3)
Krysten I.

I used to love OSF when I was little. I also used to eat almost anything when I was little....you get what I'm saying, right? Even though I remember going to OSF more than a few times for birthday parties and whatnot, I remember walking by OSF to go to Kincaid's a lot more. The spaghetti is really nothing to rave about. I recently went with a large group of people from work. I ordered the manager's favorite or whatever it is called because I wanted to try more than one sauce. I got the cheese sauce and the clam sauce. It came out kind of warm, but not hot and wasn't very appetizing, I ended up taking most of it home (in a little brown chinese take-out box....). All the meals come with a drink, choice of soup or salad and spumoni ice cream for dessert. Pretty darn good deal for 10-12 bucks. The restaurant itself is set up to accomodate large groups, so I will give them that. But our server came back to check on us maybe once through the entire 2 hours we were there. He was nowhere to be found when we were ready for dessert and then again when we were ready to leave. Even though OSF is cheap, I would rather have my spaghetti elsewhere.
(2)
Mei B.

This is the classiest Spaghetti Factory I've been to, even when compared to the one in Banff. I had the spaghetti with mushroom sauce and they used real, sautÃ©ed mushrooms instead of the canned ones usually used. The service was fairly slow and unresponsive, but they do have a full bar and the meals were all around $10. I would totally go back and really enjoyed my meal.
(5)
Trice U.

This is a place that we just go to kill time. The food itself is relatively "ok" but the customer service needs a bit of improvement. Not sure if there was new staff but a series of things just happened to go wrong with this visit. First of all, we waited over 20 minutes for our table- not particularly bad however, they lost our name and was seating people who came in after us. I honestly didn't think writing our name down would have been a problem since we were the one there who walked in and was "supposedly" next. If it wasn't for my friend who questioned why we were still waiting, we would probably have been waiting longer- didn't think much of it when you are talking during your wait. Then they got my daughters order wrong. Had to change that and realized our food must have been sitting for some time because it was cold. It was whatever, we ate it anyway. When we got our bill, it was wrong, okay that needed to be corrected. And FINALLY, when my friends change came, they shorted her $5 in change! Like really? Where was the cameras cause I seriously thought someone was punking us!
(2)
Susan W.

I like coming back to this place. Good bread and soup. The pasta has really good sauce and I always end up finishing. Which is saying something since I usually don't finish pasta unless I'm really hungry or it's really good. But I never have to take food home from old spaghetti factory, at least not yet anyway. It's really good for small and large groups of friends :)
(5)
Vince L.

Typical Spaghetti Factory. good food, reasonable prices. Service can be really good or really bad. Took us awhile to get seated, but table service was quick. This place is huge and there were plenty of people here. I always get the exact same thing (pot Porri) and this time is was the same.
(4)
Dave K.

I really enjoy the setting of this place. The huge walls and high ceilings along with interesting chandeliers and many other odd pieces around the restaurant make it very different. Not to mention I really felt like our party had privacy yet was not ignored. I came with a party of 15 and they accommodated us fairly quickly (it was a slower week night) we had a single waitress who we later found was working her second night. All went well and the ice cream at the end topped off the meal nicely. To my knowledge you receive salad/soup, your entree, and a desert/coffee. This made my money feel well worth it. The food is average/above average Italian food and portions are enough to fill you and maybe half a '2go' box. We seemed to be a fairly loud bunch, but due to the high ceilings and amount of space clearly disturbed no one. Where we sat the tables seemed to have just enough space to provide good privacy yet retain the normal restaurant feel (we didnt feel deserted). In hindsight it seemed slightly less noisy than the average other restaurant i've been to out here. I like this place for the atmosphere and different feel it presents. I'll be back.
(4)
Bryanie R.

Prices are reasonable and the portions are acceptable. I really like the layout of this restaurant. It's got that old fashioned feel to it and it just feels nice and roomy. I came here a few times. My coworkers and I came here and we had nice service. With each meal we got, we also had a choice of ice cream. I thought that was awesome. Wouldn't mind coming back!
(5)
Karen D.

OK, OK, I finally admit it...I'm a longtime "closet" OSF diner. But even though I sometimes frequent a restaurant with silly decor and an old trolley inside, it doesn't mean I don't have my standards, because I don't eat just any old thing off the menu. After a lot of trial and error, I've narrowed down my choice to just one entree that I think is genuinely good--the baked chicken dinner. It's succulent and flavored with just the right amount of seasoning, not too much garlic. I've even turned it into a special order, because I get angel hair pasta with mizithra cheese in lieu of the spaghetti combo they normally serve with it. Let's not forget the fresh-from-the-oven sourdough loaf that comes with the meal, too--it's worth the carbo loading. The garden salad is just meh with large hunks of iceburg lettuce that need to be cut with a knife, but you gotta get your veggies somewhere, right? Now that we have the menu covered, let's talk about the colorful atmosphere. If you've never been to OSF, you're in for a real, uh, "treat." It's humorous, anyway, with clunky old mismatched furniture and phony "old-fashioned" decor. Since OSF is known for its value-priced meals, this place attracts families with children by the busload. This is a favorite hangout for keiki birthday parties, kids' sports team celebrations, etc., and it's really LOUD. We prefer to sit upstairs where the noise level isn't quite so extreme. We normally get pretty good service. Just keep in mind you can't come here to eat if you're in a hurry, especially on the weekend. The prices are what make OSF a big hit, with most meals priced under $18, which includes drink, soup or salad, bread, entree, and dessert. I leave here with leftovers most of the time. So now it's out in the open--I'm a fan of OSF. I've been coming here for years, and I'll likely keep coming for many more. OSF is located on the upper level of Ward Warehouse and has free parking in the attached garage. The closest parking area in the garage is "upper level three". Or do yourself a favor and park a few levels away to walk off the big meal you're likely to eat here. Yelp 365 Challenge #030/365
(3)
Just V.

Good food, fun atmosphere. Prices aren't too bad, as they include soup/salad and an ice cream dessert. It's loud, though, so not intimate, but access is good due to decent parking in the Ward Warehouse structure.
(3)
Kristina V.

When my boyfriend and I first moved to Oahu, a friend of ours recommended us to try out Spaghetti Factory because it was cheap. We decided to try the place out because I love pasta. We have been here twice within the past year, the first time the restaurant was super busy. Since we had reservations we were seated within five minutes of arriving. We were seated, but quickly forgotten we drank all of our water and was trying to flag a waiter down, but had no luck. The second time, I took my boyfriend out for boys day. I called a day in advance to avoid a long wait, the person who answered the phone had an attitude, she kept sighing whenever I told her the details of my reservation. I was surprised the next morning when I got a reminder text about my reservation, came to find out she put me down for 12 instead of 2. Food was okay, I am not a fan of the brown butter and just seems like regular spaghetti, nothing special. The complementary ice cream at the end of the meal makes up for the ok meal. Overall: Service needs some help, food is okay, but the price is okay
(3)
Tash M.

Its The Old Spaghetti Factory--it is dated, but everytime I come here, I am happy. Located on the 2nd floor in the Ward warehouse center next to Kincaids. Can't beat a lunch/dinner that comes with a soup or a salad (love the house creamy pesto!) entree, dessert and a drink for cheap! Good portions, too, and free warm bread and butter and/or balsamic vinegar/olive oil (upon request.) Maybe the good deal and large portion gets the better of me, but I've always left happy. They are now open for lunch on sundays. Pros: Large portions, cheap price, good tasting, they have vegetarian, gluten-free options and wheat pasta now, accommodates large groups (reservations for 6+), good for kids, lots of space, bar. Cons: Atmosphere is a little dated, waitstaff can swing one of 2 ways (really good or really bad) noise level is kind of high when busy (goes with wait time as well) bathrooms are small for such a large restaurant, sometimes the pasta is cooked a little past al dente.
(4)
Kristen F.

After a failed attempt to hit up D&B's on a Saturday night, our gang decided to head on over to The Old Spaghetti Factory. Before ditching our 2-2 1/2 hour wait at D&B's, I called to see if the restaurant could accommodate a group of 18. Sure enough, they could. Since it would be a half hour wait, we figured it'll be best to start walking over and do some quick window shopping. After a few minutes of arriving, we were seated and promptly serviced. I was very happy to see organization among the staff and their eagerness to service you in a genuine helpful and friendly manner! Dinner was awesome! I had the managers special with White Clam Sauce and the Mushroom Sauce. Both were delish! The kids loved their dishes too! I mean, no leftovers?! Wow! I'm glad that The Old Spaghetti Factory knew how to reach their stomachs! Dessert of was great too! I figured try something different so we all tried the Spumoni and needless to say, trying different things is a must. The kids and I loved it! The prices were very reasonable, service was excellent and the dishes tasted great. I love a good pasta! These guys are a go-to at Ward.
(5)
Gerry E.

When My Wife and I came to Hawaii, we had to try out the Old spaghetti Factory..... as we were getting pretty full of Luau food. This one is and has always been a favorite of mine. I usually don't order Spaghetti in restaurants, but I make an exception at this place. there are so many different recipes to choose from, you could come here 10 times or more, and still not try every one. The atmosphere is great, the staff was friendly, and the food is wonderful.
(4)
Brittney T.

Service was horrible, due to the fact that our waitress had to many tables to tend to, the food was not good at all. Tasted like it had been cooked in the morning then left under a heat lamp all day, then before they brought it out, they threw some watered down, chunky marinara on it and called it a day. The prices are cheap for what you get, but you get what you pay for so I guess I expected it. Will not be going back to this place nor will i recommend it. Better off buying a frozen lasagna and calling it a night
(1)
Scott K.

I wasnt a fan of this place 20 years ago....and still am not now. I can make a better pasta dish at home and for a cheaper cost.
(2)
Jayson N.

So apparently i didn't get the yelp 365 memo to save the review of the harajuku party for the first review. yes, i usually am dealt the short stick. But have no fear, panda is here. ( If you don't get it, its the hat i wore to the partay) Anyways, Old spaghetti factory actually lives up to its name, OLD! This place has been around for as long as I can remember. But for as long as its existed, it has not changed since i first started dining here. The atmosphere is very dark, gloomy, dungeon like. I wouldn't call it candlelight dinner, more like dungeon light dinner. The place is full of dark wood and some tiffany chandeliers or at least look a like tiffany chandeliers. If you have to wait and sit on their seasoned couches i bet you'll have a hard time getting up since you'll SINK on down. But this old fashion decor still serves the same food that many americans love, SPAGHETTI. Well I guess it would be dumb if the place called itself spaghetti factory and did not serve spaghetti. I came here with family on a friday night and it took us about 20 minutes to get a table. It probably would have gone faster if the huge military party of 50 was not there. I ordered a trio of something or other, the name is escaping me but it came with 1/2 lasagna, chicken breast smothered in gravy and ravioli. I cannot say anything all that great about any particular part of my meal. The ravioli was okay but seemed borderline boyardee, the lasagna seemed a little hard but the flavor was there, and the chicken breast was bizarre but surprising like quite tasty. My salad was drenched in dressing so definitely order dressing on the side unless you prefer lettuce with your dressing. The best part of spaghetti factory is that sourdough bread. I could eat that all day everyday. TIP: keep asking for more, then take it home. :) The meal finished up with a cheap lipton bag tea and some spumoni ice cream. So overall this place is your ordinary american eatery. If you are looking to impress a girl for a date, stay away unless you're like a high school boy with a budget. Yelp 365 #01/365
(3)
Joy N.

This restaurant is my go to for inexpensive, decent, pasta. I always order the manager's special - two choices of sauce with soup/salad, a drink and of course their wonderful sourdough bread. MMMmmm. My mouth is watering while I am writing this. During lunch, you have the choice of a smaller portion of pasta. In one of my last visits, I tried their olive tapenade appetizer and it was soooooo delicious!!!!
(4)
Stacie H.

Haven't been here in years, it looks exactly the same as I remember. I have the "souvenir" cups to prove it :) I ordered the garlic mizithra, it was good, big serving of pasta, bacon, buttery mushroom, garlic and cheese. The pasta was pretty dry and could use a little more butter. Entrees come with salad or minestrone soup, iced tea, coffee or milk, and ice cream. A relatively inexpensive meal considering the amount of food! Service was good, everything came pretty quickly. The 3-stars is because the restaurant smelled extremely bad. It smelled like raw sewage all over the entire place, and that makes wanting to eat very unappetizing. The hostess asked us if we wanted to move, but the entire place seemed to reek of that smell. You would think with a stench that bad, management would go and pick up a few bottles of febreeze and try to eliminate at least some of the smell. All in all, minus the smell, it was good :)
(3)
Debbie R.

Hands down, the best choice for quick Italian fare. I'm discounting it by one star, simply because they have a hard time "staging" their food. Nothing any worse than just getting your salad, taking one bite and then the rest of your hot food shows up!! Stresses me out everytime!!!! . . "don't take my salad, I just started!" or "hope my hot food can stay hot while I gobble this salad down!" This pretty much happens every time we go there. But, the GOOD thing about that is you can get in and out of there fast. We had one hour before our movie started and we were in and out of there in 40 minutes flat. Certainly not fine dining, but hot, tasty and consistent and its the one place on the island you can get Browned Butter with Mizithra . . YUMMMMMMM
(4)
Robin W.

I appreciate the gluten-free options! The menu items were not upscale Italian restaurant style, but this place is geared toward families. They even have a Pac Man game to play (which this big kid enjoyed). Friendly staff, big place!
(3)
Quijana B.

OSF was the setting of one of my family's worst dining experiences. I've put the details into a box and hidden it away in my memory, but can tell you the following... The table next to us was seated, served, and left before we had finished our salads. Our server was soaked in sweat, which he wiped off on his arm repeatedly just before approaching our table. My husband caught him doing this more than once. I ordered an Italian soda with raspberry. A nearby table ordered one with strawberry. How do I know? Because as I raised my pink drink to my lips the server swooped in and took it from my hand, explaining that he had mixed them up. He then handed me a different glass, which had already been stirred. I decided to stick with my tasty tasty water. When we tried to pay, our waiter was nowhere to be found. By this I mean that when I gave up and walked over to the hostess stand to pay, the hostess was not able to track him down. She offered to comp the majority of my bill. I thanked her but paid, as there had been nothing wrong with the actual food. I did tell her that it would be the last of my money the restaurant would ever see.
(1)
Megan M.

What can I say about the S Factory? Used to come here as a kid and so it still has that old nostalgia. Went here last night and had the usual potpourri which is a perfect dish for those who look at the menu and can't decide what they want. It is a dish with their four different sauces. Meal also comes with salad, a soft drink, and ice cream (grab the spumoni!). Food is average. Service is fun (they will sing to your on your birthday).
(3)
Tolkien L.

Food and service is very good and consistent, been re-visiting there for over ten years and they never disappointed me. Get the Italian Cream Soda, you get to take home a SF glass! Everything there is very good, I like the Potpourri and Lasagna, the house honey mustard dressing and spumoni is a must!
(4)
Thomas O.

Good evening Yelp. I am Thomas O. It has recently come to my attention that I love "Spag Fac." You might ask me, "Thomas, why do you love "spag fac?" The freshly baked bread served with California garlic butter in a blue ramequin. Ordering a Manager's Favorite with toppings made of a slightly sweet meat sauce, aromatic mizithra cheese, or sauteed mushrooms with parsley sprigs. I discovered my admiration for the Manager's Favorite at a launch party for Jasmine Trias' newest album sponsored by Scion, Amazon Music and Golden Coin. I was seated next to Jordan Segundo and his "plus one."* I recently made an appearance at my birthday party reservation made by Riana, Nicole and David. We proceeded to order drinks such as berry sangrias with a fruit medley, a bottle of Robert Mondavi Cabernet Sauvignon, and iced water. Be careful not to soil your ascot by J. Crew, roll-up trousers by BDG, or Baracuta jacket by Club Monaco. Eat. Laugh. Eat. Sampling exotic Spumoni ice creams served in hand polished pewter dishes and soup spoons. Antiques. Creamy pesto. and hearty meals.
(4)
Chero-Lyn M.

I love the food. Everything so far that I've tried was good except for one. I forget what it's called but it's a hearty combo for meat lovers and comes with Italian Sausage and meat and noodles. It's pretty bland and gross. Service is always excellent and there's usually no wait. If there is a wait, it's 10 min max. Love this place always go here.
(4)
Chad Y.

Yelp 365 Challenge: #05/365 We might not yet have the Olive Garden in Hawaii, but we have the sort of next best thing: The Old Spaghetti Factory. If the mood for pasta should strike you, check out the Old Spaghetti Factory, they offer a comfortable ambiance, consistent food, and decent service. Is it the greatest place for pasta, no, but you certainly won't be disappointed. Located right at Ward Warehouse, it offers a central and convenient spot to meet up with friends or a group. The ambiance is certainly 1920's depression era with the wood paneling and the chandeliers. It's not the most amazingly designed, however it also isn't tacky or uncomfortable. The menu is wide ranging and hits on all of the major pasta/sauce choices and combination's that you would come to expect. Their flavor profiles are good and decent, but not exactly wow-ing. The pastas are generally well cooked and not overdone nor undercooked. The meats are good as well and are very consistent. Service is generally good with the wait staff being pretty attentive and carefully bringing food out in a well-timed orchestration. Bigger parties may run into a little less service, however it certainly is still very good in my book. So, you might be asking, why only three stars? Well, I just don't think there was anything truly outstanding that would keep me coming back over and over again. It is the consistent and stable restaurant that you would probably visit as a second after-thought when you are trying to figure out where to dine.
(3)
Eva L.

You know how you are SO hungry and figure that you can't lose with an old favorite? Well think twice about visiting the Old Spaghetti Factory in Honolulu. I should have turned around when I walked in the front door and it smelled like sewer, but maybe it was just something outside... I was SO hungry and the LiHing Daquiri sounded yummy (it was NOT) at that point I was starting to get a headache and was hoping some liquor would be just the thing. I ordered my favorite, the Mizithra Cheese when the waiter finally noticed us, and it didn't take terribly long to receive our dinners. Mine tasted really dry and I realized that someone had forgotten the browned butter. To his credit, our waiter got me some butter pretty quickly and I mixed it in, but I think it's one of those things where the butter has to go on first. It just tasted off. I left my meal uneaten, and no one even asked if there was anything wrong. If I had a guest with a full plate when I brought the check, you better believe I'd be asking questions. I left a full plate and 3/4 of my Daquiri. The salad was good. I would never go to this location again, there are too many other things in Honolulu to eat that would be better than the salad at the Old Spaghetti Factory. Haha.
(2)
Krissy M.

I am a fan - didn't realize that there was one in HI until our recent visit - we used to go all the time when I was a kid in Japan and have also visited the Seattle one a handful of times. Sure, it's nothing fancy, but I am a fan of spaghetti and sourdough bread, so OSF delivers - I also like the fact that drinks are included with meals (tea, coffee, milk) as well as a scoop of ice cream. The decor is unique, too - kind of fun just for that fact. Our server was a little ... off ... but we did have a big group so I don't fault them too much.
(4)
Grimeater A.

The food is really subpar here. I can make better from bottled sauces and some bagged cheese at home. Service is a little slow at times and the prices are not justified for what you get. Like Simon Cowell would say on AI....Sorry, you just aren't good!
(2)
Mark S.

I have to say, I have fond memories of the Old Spaghetti Factory at Ward Warehouse. That's what makes writing this review a little tough. Just having come from dinner there I think that I'll have to cherish those memories. To me everything seemed just average, which is why I gave it a solid three starts. I remember the bread being a lot more moist and tasteful and the food having a lot more flavor and richness. Tonight our bread was just OK. The Premier I had (Lasagna & Chicken Marsala) seemed like they just made chicken and lasagna and took sauce out of a can and put it on top. On top of that our service was a little slow. That's not to say we had a bad experience, because it wasn't. Everything was just really average. Much better food and experiences can be had at Auntie Pastos, Buca, or CPK, all of which are about two miles away.
(3)
Eva H.

One of my favorite restaurants. Good food and good fun. It's okay of you get a little loud, and it's great for big groups. Love the sourdough bread, linguini with clam sauce and the spumoni. Yum. Plus fair prices are a great bargain.
(5)
Betsy S.

Let me start by saying that I LOVED this restaurant when I was growing up. I remember the food being delicious, the atmosphere being old-timey and fun (they have a train car! I always wanted to sit in the train car!). So when we were looking for a place to grab pasta, I thought YES I will bring my OWN child and show him the wonder that is Spaghetti Factory. We got there around 7 on a Saturday, and yes, I know this is not ideal because of weekend wait times. So the first thing I did when we spoke with the hostess was to ask how long of a wait it would be for two and a baby? 20 minutes, she says. Ok, 20 minutes is not that bad with a cranky baby, so we put our names down. They take cell phone numbers now so that they can text you when your table is ready. AWESOME, I thought, no bulky pager with a limited range. I'll just walk around Ward and wait for my phone to buzz. 40 minutes later I'm like, maybe I missed a text? So my husband goes to check. "Oh, you're the next table," she says. So we hang out in the entry way to wait. And 4 parties of 3 get seated before us. WTF?!? 20 minutes later (it's been an hour now, and we were told 20 minutes) I go AGAIN to the hostess. And say, "I just want to make sure I didn't miss something, my name is" and she cuts me off with, "I KNOW, ugh, fine we'll take you NOW, UCHH". And I'm like, really?!? You're giving ME attitude? We have been waiting patiently for an HOUR with a baby that is bordering full on tantrum mode because it should have been a 20 minute wait. And then she's rude. NICE. At this point, however, the fastest way to get food in my son's belly is to sit at the dang table and hope our server isn't as terrible. Our server was fine. He was clearly overworked and rushing, but was very polite and, I think, could sense that we were already at our limit. He brought out water and a child's plate for my son without being asked to, which was nice. Because we are not total jerk-bags we tipped him 20%. I know some people like to take their displeasure with a restaurant experience out on the waiter, but it is not his fault the hostess was a B***, and he was clearly trying hard to make up for our bad experience thus far. That was really the worst part about the restaurant, the food was OK. But their food standards have certainly gone down in the last few years. Their plate sizes have stayed the same, but portions have shrunk, leaving a lot of white space in between the meager lettuce bits that are your starter salad. The pesto cream dressing is still really good, but their bread loaves are clearly made elsewhere and re heated. As is the pasta. The Mizithra cheese is their crown glory, it is featured on their menu in its own little box and is really the reason I loved going to Spaghetti Factory for so many years. I was hugely disappointed with it this last trip. It was extremely dry (it used to be slathered in garlic butter and half-melted mizithra cheese) and resembled my sad childhood attempts to copy the dish (old noodles with butter and parmesan powder in the microwave). The neapolitan ice cream is the standard dessert, and ours was freezer burned so there was a big hunk of ice on one end of the scoop. Not great. The total bill for us and a baby was around $30, which is really not bad for a restaurant experience. But next time I'm craving pasta I will definitely either pay slightly more for a better restaurant experience (Auntie Pasto's comes to mind...) or make my own at home. At least then I won't have to wait an hour...
(1)
Anya A.

I've been hearing about this place for some time and have always wanted to try it and I finally did! I was amazed by the design with its cozy lights and stained glass windows. I ordered the Manager's Favorite with half mizithra and half marinara sauce and it was DELICIOUS. If you're a cheese-lover then the mizithra will satisfy you. The Sicilian Garlic Bread was also tasty. When ordering a salad, be sure to ask for their home made pesto sauce. There's a man that walks around who puts together balloons for the kids to play with. The best I saw was a flower hat and a fish on a hook. Remember to tip him! My issue was the waiter. He gave out the wrong drink order, forgot to bring what I had asked for, and although I ordered dessert, he told me that I didn't even though it was included with the meal. Why would I turn down free dessert?! My sister ordered the garlic shrimp alfredo but the shrimp was undercooked. I give it three stars because this place serves food that I can just cook at home. The only perk was the mizithra and the calm atmosphere which is good for family parties or get-together. It'll probably be a while before I come back here.
(3)
Jonathan P.

From the moment I approached the Old Spaghetti Factory I was amazed! After entering through the large wooden doors I was transfixed with the decor. It was interesting..a somewhat olden day appeal. I really wanted to sit in the trolley looking area but I was seated on a regular table. It was my first time eating here and I tried their garlic mizithra just because it said new and it sounded good. The garlic mizithra was spaghetti with garlic, butter, bacon, and sauteed mushrooms. When the food came, It was different than I thought it would be. yelp.com/user_local_photâ€¦ As you can see my dish had a ton of mushrooms and I was just thinking "Whoa that's a whole lot of mushrooms!" And since I'm not that big of a mushroom fan I decided to eat what the worst part first. But THEN it hit me! there was probably an equal amount of bacon as the mushrooms but it was underneath the pasta...I really wish they would put everything on the top, or at least mix it up. The whole time I thought it was bacon-less but in the end the bacon was too overpowering and was very greasy. The only good thing was the spumoni yelp.com/user_local_photâ€¦ Too bad I couldn't order just more spumoni! Since it was my first time to the spaghetti factory, maybe I should have tried the favorites. At least now I know to mix up my spaghetti if I ever come back!
(3)
Ulanka B.

JUST DON'T DO IT!!!!!!!!!!!!!!!! Not worth your time nor money. 1. Ambiance and decor excellent 2. Drinks, yummy 3. Food, eh. The angel hair pasta was good, however the salad tasted like the bag salads, with primarily iceberg lettuce, that you purchase at the grocery store with croutons thrown on top. 4. Why make reservation if you're not seated until 25 min later, which was the same wait time for people just walking in? 5. Our waiter Jack started off awesome, went downhill quickly 6. Why would you bring a beverage that is overflowing with nothing to keep the mess off of the table. 7. After asking for a box, not be but the people I was with, and the check we did not receive them until over 20 min later. I repeat "DON'T DO IT!!!!!!!!!!!"
(1)
Maria K.

It's 10:01am as I write this. Since I usually take about an HOUR writing a review thanks to meticulous edits, I'm going to try to churn this out in less than thirty. OSF makes me think of birthday dinners, graduation parties and post-church noshings. What doesn't come to mind is pasta, even if this place has the word spaghetti. The past couple times I've come here, the pasta and sauce ratio are sadly unequal and I end up with lots of noodles on my plate. The thing is, I have a ton of great memories of this place. Like when I first came to Hawaii and ate here with new friends. #aw Tip #1: If you're getting salad instead of soup, order dressing on the side because your greens will be looking up at you going, "SAVE ME, I"M DROWNING." Tip #2: Don't gorge yourself on the sourdough bread. It's delicious, yes. But don't. Otherwise, you won't have time to eat the... Tip #3: Spumoni. Steal someone else's spumoni if they have more chocolate. The prices are fab. You're paying for a whole meal with salad, entree, drink and meal for just a bit over $10. Pretty good. And it's good for great big groups for sure! Now, go make some memories of your own. (HAH. Thirteen minutes, BAM!)
(3)
Sheena C.

As embarrassed as I am to say this, I LOVE OSF. Local kids, how many of you grew up coming to this place with your parents? I sure did and still do when the parents/grandparents want to eat out and not get Japanese food. This place makes me feel so nostalgic. Yes, the decor is cheesy--about as cheesy as the mizithra, it has a run-down feel, and pretty much the entire staff are late-teens or early twenty-somethings. But I still love it! I mean, c'mon, about $10-14.99 for a drink, appetizer, entree', AND DESSERT? Plus bread? And kid's meals consisting of appetizer, drink, entree' (and a pretty big serving, too), AND DESSERT? What a steal! I loveeeee the spinach & cheese ravioli, mizithra pasta, minestrone soup, and spumoni here. And by the time I'm done with my soup and a few slices of bread, I'm almost stuffed and have 1/2-3/4 of my entree' to take home for lunch the next day. Love ittttt. Oh, one tip: don't do the salad, esp the upgraded cesar salad. It's just romaine lettuce, is ALWAYS soggy, and looks as if someone literally dumped it on the plate. If you insist on getting the salad, get the dressing on the side because it seems like they always drown my lettuce in it, too! :( I still love OSF, though, so I stick with the soup.
(4)
Cy K.

The ambiance here is very beautiful. It's kinda dark in there. Makes it feel like you're in a mansion, or even a haunted mansion. Kinda scary. The prices here are very decent. Portions are not much. Flavor is not the best (we practically dumped a whole bottle of Parmesan cheese on our pasta). But you should experience it for yourself :) The meals come with a soup or salad, and of course dessert. For dessert you have a choice of vanilla ice cream or spumoni. Spumoni is an Italian ice cream made of different colors and flavors. Pretty interesting. The customer service here is alright, not horrible. We walked in on a Friday night with no reservations and was seated within 5 minutes. Our server came to the table right away. He was attentive in the beginning then towards the end he kinda slacked off leaving us thirsty, and wondering where he went. Overall, this place is an okay Italian restaurant with cheap prices. If you want better tasting food Bucca Di Beppo is right around the corner.
(3)
Tiffany-Nicole G.

First of all, the atmosphere is unique and really beautiful. It makes the restaurant seem expensive, but don't let that fool ya! The food is great with an awesome price to boot. Less than $13 for salad, pasta and dessert?! That's a steal, especially with the proportions they serve! Oh and did I mention... ONO food for $13? Recommendations: - Mizithra Cheese & Browned Butter Sounds weird and when they serve it, it even looks weird. But don't judge a book by its cover. It's a great tasting pasta. (: They also have awesome Italian Cream Soda... ANDDD you get to keep the glass. Tip: If you get the "Hearty Meal Size" for a pasta entree... it could serve up to two people. And it's only $2.79 extra. (: The staff was nice and friendly. I've been here a couple of times already, they're awesome with large size groups with reservation. No hassle. Overall, a great experience either way! (:
(5)
Angela C.

I have LOVED this place ever since I was a kid. They do great celebrations, and let you bring your own cake, too. I recently attended a huge baby shower during lunch. Great atmosphere, kid friendly, affordable!
(5)
Steven K.

Went in there on a whim. and was very happy i did. i had one of the dinner specials and it was only $13.00 and was delicious, and filled me up. The service was wonderful and there is a lot of free parking.
(4)
Lyn R.

Before there was Bravo's or Bucca, there was the Old Spaghetti Factory which has always been a great place for Italian food (I especially enjoy the pastas). We went there on a weekday for dinner (somewhat a little late) so the place wasn't crowded, which is typically the norm. We ordered the Garlic Mizithra and the Spaghetti and Mizithra Cheese & Browned Butter - the complete meal (comes with entree, dinner salad or soup, drink and dessert)and a side order of meatballs. Bread was provided as we were waiting for our entrees. Got to say I love the bread and butter (reg and garlic) and could easily get filled by just eating that alone. We got our green salad to start and entrees quickly arrived and we both had a generous portion. The Garlic Mizithra had garlic, bacon and mushrooms and absolutely looked and smelled divine. My original Mizithra Cheese & Browned Butter was perfect - noodles firm but not chewy or soggy, along with the meatballs. For some reason I think the meatballs used to be a little bigger but I guess with time, they'ved just gotten smaller. Finally, got our dessert of spumoni which capped off the meal. Our server was friendly and attentive and made sure our drinks were refilled and to check up on us. Overall an outstanding evening. Nice, casual, good food and reasonably priced. I've also been here during prime dinner time and there can be a wait but what place doesn't have any and it can be somewhat loud, then again it's great for families and groups and there is tons of free parking.
(4)
Scott P.

Great place for a cheap meal and good location! "All of our entrÃ©es come with hot fresh baked bread, soup or a crisp green salad with a choice of dressing, coffee, hot tea, iced tea or milk, and our signature spumoni ice cream for dessert."
(4)
JME C.

It's been so long since I last came here. Maybe more than 10 years! The place still looks the same, a little brighter, not as dark though. They still have the trolley in the middle of the dining room where you can sit in and have your dinner in there. Kinda neat. Never sat there though. The prices are higher than I remember, but that was 10 years ago, so granted... inflation takes place, but it's still very reasonable. For about $15 or less, you can get a complete meal with soup or salad, entree, drink and dessert. Where else can you get that kind of value? So we chose the salad. They drown the salad in dressing, and I think I'd prefer the dressing on the side next time. The creamy pesto wasn't what I thought, but nonetheless, still very good. It was almost like a ranch dressing - where's the pesto? Didn't see any. We also got the Spinach Artichoke Dip. A little different from the ones I'm familiar with in that this one has seafood in it. There are baby shrimp and baby scallops in it. Taste is just the same as everywhere else, don't know how you can mess up artichoke dip. For our entrees, I got the Potpourri, which is what I've always gotten. Still the same as I remember. Love the mizithra cheese. My BF got the Half and Half with Spinach Tortellini and Spaghetti w/ Meat Sauce. Equally as good. Then, the dessert. A scoop of spumoni or vanilla ice cream. Good thing it's just a scoop, b/c by the time dessert comes around, you'll be so full! I tell ya, the value of this place is right on the money. The service is very quick. You're not waiting that long for your food to come (of course we went on a weeknight, so it wasn't that crowded). Not bad. I'm sure I'll be back someday....
(4)
Janet K.

We came here for lunch with all my friends and their kiddies. They were able to accommodate our large group immediately so that was a plus. They have a new dish on their menu called the Garlic Mizithra. It's like the original Mizithra and browned butter pasta but they kicked it up a notch adding garlic, mushrooms, and bacon. The dish is a reasonable $12.75 but I decided to add chicken because I thought it would be a nice addition so that was $3.75 more. I don't think I should have done that because although the pasta was delicious, I don't think it was worthy of the $16.50 price tag. You can get a seafood pasta at other restaurants for that price. I'm always a sucker for their garlic cheese bread and today I also got to try the shrimp, crab and artichoke dip. It was actually pretty good. What I also really like about this place is their creamy pesto dressing for the salad. It used to be my favorite part of the meal until I tasted today's garlic mizithra that is. Our server Henry was better than the others I've had in the past so no complaints there. Oh Old Spaghetti Factory, you won me over with your garlic mizithra! Maybe you're not so bad after all.
(3)
Ed L.

OSF tries to be upscale with it decor and casual ambiance, but it doesn't surprise me a bit. I have come to OSF for a while and it's ok. The staff is very friendly, so that's a plus. The cool thing about OSF is the "complete meal" thing, which includes the soup or salad and dessert with your entree. Perfect for dinner, but sometimes not so much for lunch, when you have your mind set on Cold Stone Creamery across the street at Ward. This place tries too hard to be hip and family friendly, but it's ok I guess. This place is located upstairs at Ward Warehouse, in the corner with Kincaids. You pass through the Subway, the chinese take out, and the Korean takeout kiosk only to be bombarded with average Italian cuisine. Give me some of that Korean kim chee. Sorry though. I can't stand average italian fare, when there are better choices like Buca d Beppo or Assagios. Given the amount of money you pay here, might as well have some liquor to go with your meal.
(2)
Rie N.

I am absolutely disappointed with the food here. I remember dining here once in the past, about 5 years back, and enjoying my food. I recently came back for a friend's birthday dinner. The dinner party had about 35 people total and we had 1 server which meant that service was going to be slow and lacking for the rest of the night. But this review is not about the service we received. This review is for the Garlic Mizithra that I had. I must've been the only unlucky one because it seemed like everyone else enjoyed their food. The menu described this dish as a 'toothsome treat for cheese lovers'. When I first read that I was extremely excited thinking 'That's me!!!' I can't begin to describe how disappointed I was when the server set my dish down in front of me. It was basically cheese with a side of spaghetti. I could not twirl my spaghetti without having cheese fly around the table. I take that back... I couldn't twirl my spaghetti. PERIOD. I took three bites of my food and asked for the server to box it up for me. I decided to bring it home, add some olive oil, and heat it up on a skillet to make it a little more edible. What a disappointment it was to sit there hungry and watch everyone else devour their food. I believe in second chances... and considering I seemed to have been the only one that did not enjoy my food, I MAY be back to give this place another chance. I'm just not sure it will be anytime soon since there are many other places that I love and trust to have amazing pasta.
(2)
Lily B.

The Old Spaghetti Factory is located on the top level of the Ward Center on the end. If seated near a window you can see the pier. The restaurant itself is very large and the decor is... vintage-creepy-Italian... I dunno. The first time I ate here I thought the decor was out of a old school movie that seriously needed to be redecorated. Usually this place is busy and I can't understand why. I do suspect that it's due to the cheap prices though, because I can't think of another logical reason. Staff: The hostesses are okay. They aren't super welcoming. But they aren't totally sucky. Just okay. Some of them don't seem as if they're happy with their jobs. Waithelp: our server was okay. Again, not super welcoming. But not totally sucky. Again, didn't seem happy with their job. Onto the food. We started out with the garlic cheese bread which is served with a side of marinara sauce/$6. It was okay. I'm not sure how great you can make cheese bread. It's a mix of cheeses and bread with marinara sauce. Nothing to write home about. Just okay. We also shared a caesar salad without chicken/$10. It was okay. The dressing was a little tangy. Not by any means close to the caesar salad prepared table side at Assagio's. Just okay. Entrees: I got the garlic shrimp fettuccine/$16. Large shrimp and fettuccine noodles with a garlic cream sauce. They add romano cheese on top for extra flavor and presentation. It was okay. The shrimp was over cooked. The sauce was... okay. It tasted as if it was missing something. I dunno. Not impressed. The BF got the chicken parmigiana/$13. Your standard plate of chicken breast with cheese and spaghetti noodles witih marinara sauce all over. We both tried each other's dishes. His was okay. Not impressed. Macaroni Grill has a better parmigiana. Portion sizes for the food are decent. The food wasn't very hot and seemed as if it was "sitting". It was warm at best. All in all we paid around $35 for dinner without tip. Very reasonable and... dare I say, even CHEAP. BUT, remember the saying, 'you get what you pay for'. We skipped on dessert as everything we had eaten thus far was... okay. I mean meh/borderline okay. We both agreed we would not return, and would rather go to Assagio's and pay some extra $$$ for quality ingredients and better tasting dishes.
(2)
Savina C.

I had a really bad experience here in high school. And I swear I'll never be back.. Well, I never kept that promised.. I went this past saturday... Oops.. :/ Anyways, I'm still not a fan of this place.. I love Italian food! But this place is not appealing to me.. We had a huge party and the table we sat at reminded me of Alice in Wonderland.. Lol. I was Alice of course.. Going through the menu, I was like.. Uhhh.. Don't really have much options to eat healthy.. They have leaf marks for their "healthier" options.. Not really healthy in my opinion.. It's either heavy in sauce or very meaty.. I end up having Chicken and Mozzarella Panini. I had it without the pesto aioli and bacon. It was good, but I was also really hungry! My friend got the chocolate moose cake. He loved it! We both love chocolate so if he said it was good, then it's good! Of course, I was drooling on the side while he was eating it... I much prefer to go to Bucca because of their gluten free menu and more appealing choices to me.
(3)
holland h.

What looks like the Haunted Mansion and smells like Pirates of the Carribean? The Olde Spag Fac that's what! C'mon don't be a grouch...its a great time and sooo super cheap.
(4)
Shuji K.

I can remember coming here when I was a kid. Some things have changed--different menu...now they have gluten free items. What happened to the spumoni ice cream. Anyone else remember it used to be cold, hard, and had candy in it. Some things haven't changed. The furniture, the old school pac-man games on teh second and first floor (25 cent a play). The awesome Mizithra cheese pasta--with the ever lingering browned butter sauce. My mother ordering the manager's special and me being kind of weirdedout that she doesn't mind her red sauce touching her white sauce. The fact you can still get a complete meal--soup, main entree, dessert, and drink for less than $20. Yes, spaghetti factory, you haven't quite changed. And whenever i eat your Mizithra cheese pasta I always smile, remembering what my childhood was like. Thanks for being consistent.
(4)
Craig K.

There is just something nostalgic about this restaurant, it's nothing fancy and if your looking for high end Italian food then your barking up the wrong tree. What it is, is a decent meal at a decent price, a nice salad, entrÃ©e and ice cream for under 15, you can't say that about most places these days.
(4)
C K.

I used to go to the location in Fullerton, CA about 10yrs ago and haven't been to one since I moved. The food tasted like I remembered, better even because the marinara seemed chunkier. I got the half and half with the brown butter and it was delicious. We had a large group for lunch but no reservations. They sat us quickly and served us promptly, even latecomers. The kids meal was a good value for $6 and included dessert. I really liked the house dressing which is a pesto dressing. They also have a lunch menu with many of their dinner options which you don't see often. The only thing was they didn't split the check but I'm originally from md and you hardly ever will get a server who will do that there, so annoying but I'm used to it. Most of the mainland chains I've been to here don't compare with their mainland counterparts because they use different fries or have less on the menu but old spaghetti factory did and I am happy I live close to one again.
(5)
Larry P.

I had the chicken parmigiana with a salad, topped with a balsamic vinegarette dressing and it was good. The chicken was nice and tender. Most times when I order chicken, it's almost always over cooked, dry and lacking flavor. Thank full that was not the case with this chicken. The spaghetti was cooked just right, not over cooked, not under cooked. The sauce was delicious, not overtly spectacular but solid. The salad was a little disappointing. While it was average tasting, the presentation was below average. It was obvious to me at the time of serving that the salad was not tossed and appeared as though the balsamic vinegarette was just poured on top of the salad. Our Server was friendly, personable and very attentive; our food was served promptly. Overall our dining experience was average, earning it a solid 3-star rating. If you are looking for an affordable meal and are craving Italian, the value offered at Spaghetti Factory is a hard one to turn down.
(3)
Stu E.

This is one of our regular family dining spots. Always consistant, and a Good deal. Salad, entrÃ©e, drink, and dessert...all for a Good price. WÃ© love the chicken marsala, and the kids love the mac'n cheese.
(3)
Richard C.

This is always a great place for casual Italian food, but gotta come early because the place can fill up quickly. They open for dinner at 5pm, which is the time I usually try to go, or at least by 6pm; usually the wait is none to minimal. When we got there a few minutes before 5pm, there were several people hanging around the waiting area because they start seating promptly at 5 and we were early. Once 5 rolled around, we were immediately ushered to a cozy booth next to a giant stained-glass window...shucks no ocean view tonight...oh well, but the booth was "semi-private" at least. As one previous reviewer pointed out about the decor being "vintage-creepy-Italian", I can agree that it does give the place some atmosphere and character, albeit a visit to the restroom, (which is on the second floor and usually empty with no one around), can conjour up some images of an Anne Rice vampire movie - at least that's how I remembered it the last time I was here and had to go. When we were seated, one of the female patrons was actually admiring the decor and made some favorable comments to one of the staff members about how she "absolutely loved it". She seemed to be a European visitor, which might explain her "appreciation" for it, or she could just be a fan of the era...whatever. To me, the decor works, as long as you're surrounded by lots of people! Dinner started off with their fresh baked sourdough bread (which my wife absolutely loves) and garlic butter...tasty. I had the Minestrone soup which was surprisingly delicious, a small salad with their own creamy pesto dressing and shared an order of garlic cheesebread that came with marinara sauce for dipping...awesome. For my main course I had the #3 - Meat Lover's Special which consisted of spaghetti with 2 good-sized meatballs AND a full Italian sausage - yum! My food was great and very tasty - the sausage was awesome, full of flavor, but the meatballs were "ok". The meatballs could have used more flavor when eating them alone, but when combined with the meat sauce they're not bad. My wife had the Chicken Parmesan. She loved the pasta, but not the chicken which she said tasted rather bland and didn't have enough flavor. No dessert for us tonight as we were both stuffed...had to pass, although some of the items looked very tempting. Our server was friendly and she came back a few times throughout the meal to make sure we were doing okay, while making sure our drinks (Raspberry Iced Tea, Fruit Punch), were refilled and our table clear of empty dishes. Overall a good, pleasant, casual and relaxing dining experience with some decent food.
(4)
Kobe O.

OK, I'm very liberal with the stars but this restaurant has been a staple in the family for years. We even had our son's first birthday there many years ago. This is a kid friendly place with an awesome kids menu and a free birthday kids meal if you join the Wally club. The food is basic but the taste and portions are consistent and good. Getting the complete meal with the soup or salad, drink (make sure you don't get the soda, they charge you extra), entree, and finishing off with the spumoni....you will be filled. And the bread is all you can eat, hot out of the oven, and ono with the garlic butter. One of my "go to" free bread with meal places........the others being cheesecake factory, bravo, and roys (you have to ask for it and it's made to order). The only concerns about the place is it's dark and the furniture is clunky and old (not sure if they clean it).
(5)
J C.

I went with my friends to have a late lunch after the movies yesterday, and compared the the previous time I had eaten there, it was disappointing. Our waiter's name was Andrew (if I remember correctly), and while friendly, he didn't let us order off the kids menu. While I understand that there's a policy about it, I had been allowed to do it a week ago. (We're all pretty small, so we really don't need that much food.) Instead of saying something like, "you can do it this time, but in the future you won't be able to," he said no, we couldn't, and that the previous waiter shouldn't have allowed us to either. Well, anyway, I had my heart set on the Mizithra cheese and browned butter, so I pointed to it and began my order when he cut me off and said, "the Mizithra?" Irked, I just nodded and we finished our order. By the time we got our food, I was shocked to see that I had gotten the Mizithra - but with bacon and mushrooms. I was hungry, though, and ate it. When my bill came, I realized that he had charged me for a "garlic Mizithra" which was more expensive than the regular Mizithra. In between our sitting down, ordering and eating, we had to listen to a baby screaming across the room, and a girl at the table next to us make a gross, throwing-up noise as the family got up. Although I do feel bad about skimping on the tip, we didn't have that much money because we hadn't planned on spending that much money (or getting that much food that we had to take home). Our waiter didn't seem like he was listening to us, probably because we just looked like teenagers. I don't think I'll be coming back.
(2)
Trisha Y. N.

I love this place--I don't care what others say. They give me what I want. No fuss. They even give me my ice cream to take out. During the lunch time, it's mostly quiet and quick. Good place to have a small meeting. I love the new carpeting. I love the red chairs near the table in the front.
(4)
R. C.

i come here with my kids. They love it. It is a family restaurant if i wanted fancy Italian i go somewhere else.Its the atmosphere which is good for MY kids. I found the best server there his name is Koki
(4)
Sean N.

Chain restaurant quality food, with a vintage style atmosphere. I like eating there for a quick cheap meal because the entrees come with table bread, salad, meal and spumoni ice cream. Not exactly high-end Italian dining.
(2)
Sierra L.

I can't argue with the prices here. I always have left overs but I sure don't mind. Their bread is yummy and you can't not order an Italian soda with the souvenir glass. I don't care for their salad dressing. But all in all this is a great restaurant. We come here and stuff out faces then walk it off by shopping at all the cute shops there have down stairs.
(4)
Eric A.

So. Here my friends and I are, having a bit of hoopla in the parking lot, walking out the car covered in good smoke. Very similar to that "Who you callin' "spook", pecker wood?!" scene in Back to the Future. We were walking into an spaghetti place all "Irish" if you catch my drift and it was time to eat. Now I have never been to the OSF in Hawaii before. Ever. Only one I went to was in San Jose back in the early 90's. So I walk in, admiring the wood colors and lights. "This place is HUGE", i remember thinking. So I leave it up to my friend to order the appetizers (he both waiters and bartends here) while I looked over the menu. After many a "wow, hehe you guys all smell good" from people smellin' the strong hints of green, our food finally came out. It was finally time to feed my plastic smile. Baked in house sour dough bread. Good. My friend recommended scrape it with the garlic butter and dip it in the bowl of creamy pesto sauce. Now that tasted awesomely delicious. I sat back in my seat and rolled my eyes back a bit. Again, that sauce is insanely good. Just imagine your favorite buttermilk dip mixed in with fresh chopped garlic cloves, basil and parmesean. Ahh! The side order of garlic bread accompanied it too. It was okay but I was surprised that it tasted so generic. Like the pre-frozen kind. This was just a precursor for what was yet to come. So finally comes in our entrees. Not sure exactly what my friends ordered but I went with the chicken parmigana dinner, $13. When I first started reading reviews of this place, I couldn't believe the bad reviews the HI OSF was getting. Now I finally know why. Dude, the marinara on my spaghetti tasted like the sh*t you buy at grocery stores. Thin, watery and god forbid they even added a bunch of salt and what tasted like chicken stock. It was gross! That and my chicken didn't even seem breaded. In fact, it was even saltier than the marinara! I've had better sauce in a bottle of Bertolli than I had at this place. Now that's bad. So to humor my friend (who again, works here) I just went back to the sour dough bread, garlic butter and creamy pesto sauce and continued to rave about that. Finally, dessert time. I ordered a scoop of spumoni ice cream, which is very similar to a Neopolitan - a chocolate, strawberry and pistachio (instead of vanilla) combination, cept mixed in with candied fruits and nuts. This and a cup of their house coffee. The ice cream was ice cream but it went well with their java, which I have to say tasted great. I think the brand they serve here is Boyds. No sleepy, sluggish feeling afterward. In fact, still "Irish". Though the appetizers and dessert here were great, the entree did not entertain me at all. Sorry, Alex! 2 stars Old Spaghetti Factory in the Warde Center
(2)
Yosapon T.

Errrrrr Why would you come to this place !!! Maybe it is just my opinion but the food is super bad and over price !!! I feel as if i could make it at home and taste much better~~~ i still don't know why this place is so crowded..... Went once and will never go again.... The only positive thing is there are a lot of parking ~
(1)
Mista C.

Make sure all of your party is with you. Even if four out five people in your party is present, these clowns won't seat you. It's funny though. While we were waiting for the rest of our party several patrons walked right in and said that their party was already seated.
(1)
Doris D.

This is a family restaurant with an affordable menu. For those expecting fine Italian food, you'll have to look elsewhere or at least lower your expectations! The place is great to take your kids and teens because it's loud. Your entree includes soup/salad and dessert (a scoop of ice cream). I had the pot pourri which is a sampler of Mizithra Cheese & Browned Butter, Meat, Clam and Marinara Sauces ($11). It wasn't bad! The mizithra cheese is this weird squeaky cheese. A lot of people like this place because it brings back memories of family dinners here. And I have to admit, if you're able to adjust your expectations, this is a pretty decent place to eat.
(3)
Anna B.

I started out with a new drink the Carnival, it's a cotton candy martini and wow!! I've lived in Hawaii for 4 months and this place is good prices two dined for 35$ unheard of here. Meals come with bread, a salad and desert, which is a scoop of icecream. Its far better priced than anywhere on the Wakiki strip. The restaurant itself looks like an antique haunted house, Victorian style definitely good food check it out you won't be disappointed for the price.
(5)
Cheryl K.

I agree with many of the previous reviews. The Mizithra cheese with browned butter spaghetti earns it the fourth star. I absolutely love the Managers Favorite where you can choose two different sauces on your spaghetti. What I had last night was the browned butter sauce and mushroom/marinara. It was awesome. Their lasagna is also great. Walking out of there makes me feel like I need to work off the meal for the next week but its quite alright. Haha. Even their salad drenched in their pesto dressing is to die for. Their house Chianti wine tastes stale-ish for some reason but of course I love any budgeted red wine with my meal. Their service is pretty decent. The ambiance is literally "old" but does the job. Prices are right and the food is good!
(4)
Albert F.

mmMMM Garlic Mizithra! What could be better then butter, garlic, mizithra, bacon, and mushroom? In response to some of these other reviewers, OSF is reasonably priced. Service is hit or miss. Yes, its a chain restaurant. I do not see how you can complain about sour dough being too sour, or that it isnt 'authentic' italian or high class.. um okay. Nowadays the sushi place is owned by koreans, the italian place owned by chinese, and the Japanese place owned by someone else. Does it really matter? You dont have to fly to Italy to get Italian food.
(4)
Erika A.

Good God this place sucks. Cheap, but who cares when you serve food that bland and generic. I started with the salad (it's just lettuce) and pesto dressing. ewwww....the "pesto" dressing is just bottled ranch with a green tint to it. A bit more tangy than just your regular ranch, but I didn't taste no pesto. Had the spaghetti for dinner. I like plain marinara with my spaghetti, but I think I would rather have it at home. It's pretty hard to mess up spaghetti, so if you fuck that up, you're in big trouble. I had the ice cream for dessert and after my meal, I just wasn't expecting anything but bland crap for dessert. I was right. I'd even reject this place if I were high, and everything is supposed to taste better when u are stoned. So E&O shuts down, but this place in Ward Center survives?! WTF?
(1)
Tracie F.

I really like The Old Spaghetti Factory because of its consistent quality of food, value, and efficiency of service. Although it is certainly not gourmet it truly is delicious. The pasta with Mizithra cheese is excellent. Although I am sure it is enough calories to sustain you for the next week it is worth it. Their salad is mediocre...something you could likely get at a cafeteria. I really like their spumoni ice cream. Their Italian sodas are great too. This restaurant is very kid friendly. I will continue to go back again and again. It is worth it!
(3)
Michelle L.

i haven't eaten here in over two years because of some stupid grudges associated with this restaurant until recently. within the last two months, i've eaten here FOUR TIMES! it's cheap, fast, filling, and they always have a table for five or more without a two hour wait on a friday night. the complete meals are awesome. i've eaten here enough times with enough people over the past two months to try a bit of almost everything. i think my favorite is the lasagna. i always get the same server girl and she's really attentive. this last time i got this one guy who seemed to have the displeasure of serving us. whatevz. it's usually pretty busy so they must be doing something right. btw, please change your soup for once. minestrone is getting old. they shouldn't even call it the soup of the day since it's the soup of the year! kthx.
(3)
Dean M.

Being a very indecisive person, I always order the Potpourri. I'm never disappointed with the food. I like the comfortable setting and the service is almost always excellent. The 'almost' is the only reason I only rate it 4 stars. The unlimited bread as well as selected drinks are pluses.
(4)
Matt R.

Didn't eat here in years. I expected to be blown away by the food. It was okay, though. Appetizers we're delicious. Our server was Guss...real cool guy.
(3)
J K.

I love spaghetti, so anything with marinara sauce on noodles will do it for me. Their spaghetti is really watery and the white sauce is tasteless. It used to be worth the price, but prices went up and now it seems it may not be worth the price. The garlic cheese bread is the bomb though. The service ABSOLUTELY HORRIBLE! I have no clue where the waiters/waitresses go, but they take very long. Once waitress would seriously wait until her tray (the huge round one) was full before serving us anything. For real!!! She never came back without the tray! For $7 at Grace's Drive Inn, you can get comparable spaghetti with meat sauce.
(3)
Tom L.

This is not Italian. It is ketchup on noodles. Yuck. Avoid it like the plague. Go across the street to Buca. Much better
(1)
Isaiah K.

Back in the day maybe three four years ago i remember paying only 25$ for three people complete meals, now i just paid 65$ for the same old thing. I wasnt impressed at all. Probably wont be going there for awhile.
(2)
Ed K.

whoever cannot cook better spaghetti than them doesn't deserve a kitchen at their house... lol
(1)
Jason S.

I can't believe this place only has 3 stars on Yelp. I love it here. Great food, generous portions, all the fresh hot bread you can eat, and it is very reasonable. All entrees come with a basic salad, iced tea, and a scoop of ice cream. Get the pesto dressing for the salad. Its basically ranch with spices in it. Awesome. You can also get soup instead of salad if you prefer. Can't go wrong with any entree. I've never had a bad meal here. Service can be spotty though. I've had to serve myself water in the past (minus 1 star)
(4)
Justin H.

Prices are good, cheese is good, service and food not so much.
(2)
Fedora A.

Some people hate this place because by their standard, they consider the food unauthentic Italian cuisine. But that's not why I hate this place. I hate it because by my standard, they have unauthentic Italian water. That's right. The water they serve tastes nothing like it does in Italy. I hate the meatloaf dish served with mizithra cheese pasta. The meatloaf is soft and tender beyond what my gustatory cells are able to comprehend, and pasta bathing in subtle butter with beautiful mizithra cheese delicately sprinkled over every noodle never fails to piss me off. The large portion made my skin cringe with anger, because I was not only content with my meal, but I still had leftovers to eat the next day. How dare they. I feel nauseous when thinking of the tri-combo. Why the hell would anyone even think of putting a generous portion of delicious, moist chicken marsala with a heaping pile of juicy half-lasagna and fettuccine alfredo? Do they want us customers to be walking out of the restaurant satisfied and wanting to come back? The sicilian garlic cheese bread has way too much garlic and cheese for what you pay for. It's like they want you to think it was awesome. Service is prompt, friendly and helpful, so you know not only is the food trained well, but so is the staff. I honestly don't know how this place stayed in business so long with a practice such as the aforementioned. Despite all that, it was pleasant to wait awkwardly with dozens of other strangers in the lobby area. I love screaming kids, claustrophobia, and a seating system that never fails to seat you slowly. Ahhh...that made me feel better about this place. Dine here and your appetite will meet a quick doom at the hands of, "unauthentic Italian cuisine." And water. Et tu, brute?
(4)
Jenny C.

This is my first time trying Old Spaghetti Factory, it will also be my last. I came in to this restaurant, realizing it's been around for a while so I didn't expect too much but also had the knowledge that it being around for so long must mean it's doing something right, right? Okay well, the best tasting dish we had all night was the shrimp artichoke appetizer thing. I had the meat loaf with spaghetti. If anyone is lacking in salt intake, go ahead and order the meat loaf. It was salty and very hard around the edges. My only guess is that they make the meat loaf ahead of time and then reheat it right before serving...which would explain hard dry edges all around. All night, the service was very slow but I did feel bad for our waiter because he seemed like he was overloaded. If you're looking for some good Italian food, this wouldn't be it unfortunately.
(1)
Inthira M.

If you want a cheap Italian meal you can't go wrong coming to the spaghetti factory. Every meal comes with your choice of soup or salad (the soup is always minestrone and for the salad, my favorite dressing is the balsamic vinaigrette and the pesto.. which is like ranch but 20x better.. I always ask for both on the side) and unlimited bread with their awesome garlic butter. I'm always full before my pasta always comes b/c the bread and salad are so yummy. Their new menu has the "complete meal price" already listed (a complete meal comes with the soup/salad and bread thing but it ALSO comes with a drink and spumoni ice cream). That's why the prices have gotten a little more pricey.... but if you don't order a drink or ice cream they minus (don't quote me on the price) $1.50 or $2.50 or something which brings it back to the old prices. They now also have a new lunch menu with like the unlimited soup/salad combo thing and they even have sandwiches like the Italian sub... but only for lunch. I, once again, usually order the same thing when I come here. Last time I came with my whole family and bf and boy am I glad I got my usual of pick any two (I pick clam sauce and mizithra... anything that has mizithra cheese on it is yummy) and then I got a small side of the broccoli and mizithra cheese (a small is big enough to share). My mom had the potporri (comes with 4 sauces: meat, tomato, clam, mizithra), dad got the meat sauce (it tasted like chef boyardee... so basically, like dog food), bf got the alfredo with chicken (so ordinary and lacked seasoning), and brother got chicken caesar (it's a salad... no comment. lol). On other occasions I've tried their sampler that has like the meatloaf, chicken marsala, and lasagna.. or something like that. Chicken marsala was horrible... and I'm not the only one to say that. I've also gotten the herb chicken with the mizithra pasta and the chicken. The only beef I have with that dish was the chicken was so small I coulda eaten it in one bite but I was trying not to be rude (portion sizes for all their dishes have gotten way smaller... I know, I've been coming here since middle school. But it's not a big deal, I'm just pointing it out). The spaghetti with meatballs is good and my friend seems to love that stuffed tortolini dish they have. And one last thing, every time I come it's always hard to get my server to come over to check up on us, refill water that sort of thing. I know it's always busy and I'm not sure how many tables every server has per section, but that's my analysis. If you happen to catch the server they do get what you're asking for, though, how long you're going to wait is a different story. And also, if you don't like kids you should not come here b/c this place is full of them. haha. I guess everything here is pretty average (or at least what I've tried),. It's not "oh my gosh fantastic!" but it's not "I want my money back it was so horrible," but I mean what do you expect from $8 a plate. You're not going here to get gourmet food, you're going for that deal of a meal you're getting. As long as my clam sauce, mizithra cheese sauce, pesto salad dressing and bread and garlic butter doesn't change, I'm still going to come back here.
(3)
Rebecca N.

This place is a freaking joke. Not only did this one location do me wrong, but the corporate headquarters did me wrong as well. Definitely take a minute to read this story before visiting an OSF... PART ONE: A while back, two friends and I decided to check out this place, especially because I had heard that they served gluten-free pasta. (I have Celiac Disease, and I'm very allergic to gluten. So when I hear about gluten-free food at a restaurant, I'm there! But I still have to be skeptical.) We got in right away. We were seated at a table near a huge party with a dozen screaming, obnoxious kids. Food was all over the floor, the place was a mess, we couldn't even hear ourselves think. The sever was very lax and had no sense of urgency. (I am normally very accepting of serving mistakes/mishaps, because I too am a server and totally understand). But this server had absolutely no personality, no care in the world. I ordered a dish, but specifically explained to him that the pasta HAD to be gluten-free, or I'd get sick. I repeated this multiple times. Half hour later, our food had not come out. Then my friends' food finally arrived, but mine did not. Another 10-15 minutes went by, and the server -and my food- was nowhere to be found. When he finally showed up, I asked where my food was. He disappeared to go "find it." When he brought it out, it was immediately clear to me that the pasta was NOT gluten-free. Gluten-free and regular pasta look very different. I asked him if it was gluten-free...he just stared at me like he had no idea what I was talking about, then mumbled, "Uhhh...no." Thoroughly irritated, I tried to jog his memory. "Remember? We talked about this? I'm ALLERGIC..." He took the food back, then returned to tell me that there was no gluten-free pasta readily available, and it would take 15-20 minutes to make. I just said fine, and he left. By this time, my friends were done eating. More than 20 minutes went by, and no food came out. When they FINALLY brought out my food, almost a half hour later, the pasta looked EXACTLY like it did before...NOT gluten-free. The server tried to assure me, in his stoned-like manner, that it was okay. My gut told me not to trust them. That's when we just said forget it, send a manager over and bring us the check. Another 15 minutes went by, nothing. No check, no server, no manager. When the server finally dropped the check, we paid, left a mediocre tip (something I usually NEVER do) and left. A manager was no where to be found, so we just left. I was livid...the experience was absolutely pathetic. It doesn't end there, though...this gets even better! PART TWO: I wrote a very angry email to the corporate headquarters about my experience. A few days later, a man called to respond to my message. He told me something very promising...well, it was promising at the time. He told me that 1.) They were extremely sorry for my bad experience and 2.) My angry letter had sparked a "new movement" in the company. He went on to explain that they were going to revamp their server training program, and include detailed training about Celiac Disease and gluten-free food and the importance of insuring that Celiac's GET that gluten-free food. He also said that they were planning on creating a gluten-free menu. To finish the conversation, he said that they would not be content with their performance until their plans were carried out and UNTIL I personally approved of them. He told me that in 3 months, he was going to call me back and invite me to attend the restaurant, on them of course, to evaluate their new performance and experience. He told me that they were going to use that 3 months to drastically revamp their restaurant practices. I was pretty intrigued by his message, and told him I'd be happy to attend again in 3 months and rate the experience. He told me to expect his call in 12 weeks or so. Well, it's a year and a half later...AND I NEVER HEARD FROM THE CORPORATE HEADQUARTERS AGAIN AFTER THAT DAY. The jackass told me what I wanted to hear, he lied to me, he left me hanging and never lived up to his promises. The Honolulu OSF location AND the corporate headquarters have deeply offended me. Needless to say, I will NEVER attend as OSF again, and I will be sure to tell EVERYONE how pathetic this company is. And as for those with Celiac Disease, don't even risk it. Stay far, far away from this place.
(1)
Darci N.

Who doesn't love Spaghetti Factory. Always a stop when we have a concert to attend to at Blaisdell. Great decor and quick service. Always busy.
(4)
Alexandria G.

Oh Spag-Fac, what happened to you? I feel like you're a pretty girl that let herself go. You took your popularity and charm for granted and slowly lost your desire to care anymore. So sad, Spag-Fac, so sad. The only thing that keeps me coming back to this place is the Mizithra Cheese. That by itself gets 5 stars. The spaghetti with browned butter and mizithra is, in my opinion, the best thing they have on the menu. They even put it on broccoli and it tastes magical. How many times have you heard broccoli and magical in the same sentence? Yes, it's that good. With the exception of their meatballs, meatloaf, and their cheesy bread, everything on the menu is pretty bland and uninspired. It reminds me of those packaged Nutri-System meals you can order from info-mercials. As for ambience, don't expect to come here for a quiet, romantic dinner. This place is crawling with families with young kids and military people who both go for the same reason- it's cheap food and they can be loud there. Yeah, not so fun for the rest of us. Although some people think it's tacky, I happen to like the decor because it makes me feel like I'm eating inside Disneyland's Haunted Mansion. The thing that irritates me beyond belief is the service, or lack thereof. All the servers should be implanted with that location-tracking micro-chip that dogs get if they ever get lost- the servers here love to disappear. It gets to the point where I have to ask other servers to go find my server for me because the mizithra cheese has coated my throat and I need a re-fill on my water so I can wash it down. Seriously, the service here is terrible. Almost as terrible as the fact that the servers have to wear aloha shirts in an Italian restaurant. If it wasn't for the mizithra I would have stopped coming here a loooong time ago. Pretty sad that a cheese is the only reason to return to a restaurant but whattaya gonna do?
(3)
Allen D.

I have to say I have mixed opinions about this place. The ambience, in my opinion, is wonderful. The victorian-ness of the entire place, the darkness, the high ceilings, old turn of the century mix matched chandeliers and wall sconces. Sort of reminds me of an old San Francisco victorian palace. This place is HUGE. Downstairs, upstairs, If anybody knows of the Winchester Mystery House in San Jose, this sort of reminds me of it. I mean, staircases leading to nowhere, walls and walkways throughout, you can get lost here. In fact, this would be a great place for a seance or a murder mystery ha ha. I was trying to find the mens room and after walking all over, somehow ended up past a partition where a few servers were breaking/eating. They directed me UPSTAIRS. Anyway, the food is nothing really to write home about.You go here for a rather inexpensive meal, to get filled up, and hopefully a good conversation with someone you enjoy being with. As others have said, the menu is not that inspiring, and a bit difficult to understand. I think everything is classified as a meal, no? The bread is sourdough, and in San Francisco, I find it much better to be toasted at least, ie. crisp outside, soft and warm inside. This was not toasted. I think a french bread would have been a better choice for table bread. The dishes themselves were quite hearty. the marsala chicken was good, the ravioi alright, but like someone said, not enough sauce, and had that tinny taste. I would have loved to have seen a good carbonara on the menu, or maybe some pasta dish like a spaghetti alla vongele, or white cream or something. Maybe it was there, but I remember seeing a meatloaf... But like I said, go for the ambience, I was there at noon and it was dark inside but the windows provided sunlight. I bet it would have been fantastic at night amongst the glow of the victorian light fixtures and dark paneled walls. Can you imagine eating by candlelight here? I would love that. The spumoni, meh.. It didn't have the little pieces of things that should go in it. they should get theirs from Maurice at La Geleteria, but this tasted like a spumoni you'd get in the grocers freezer. Our waitress, Ann, was exceptional. Almost too exc eptional. When me and my dining friend were engrossed in conversatiion, you could count on her asking us something about our meal, our drinks, were we okay etc. She was exceptional however.. Anyway, I'd go back. Yes indeedy. But I like my spaghetti sauce better.
(3)
Scott H.

This place sucks...I've hated since I was a kid, and my wife for some reason thought it was good. Last two times I've been there have been a total disappointment. 1st trip: Sour-dough bread is way too sour, overpowering! I order a soft-drink, it sucked (bad fruit punch) so I order a different soft drink (after telling the waiter of the bad fruit punch), and the waiter charged me for two drinks (which I refused to pay for, and didn't). fettuccine Alfredo was drowned in an unflavorful sauce, which no amount of Parmesan or salt and paper could rescue... 2nd Trip: Same problem with the bread. Root beer was good. I order the Chicken Cesar, and the first problem, tiny bits of chopped tomato in the salad. Thankfully they were sprinkled around the sides, making it easy to scrape off. The salad itself was good, plenty of dressing, but not too much, greens nice and crispy, dressing pretty good, like a good store bought dressing (obviously not made in-house). The BAD: the chicken on the Cesar was obviously not meant to be on a cesar salad. It was not broiled or grilled, it was some kind of pan fried with a light batter and WAY OVER SEASONED! It was seasoned to stand up to a rich tomato sauce,not a light cesar salad. did not finish the chicken which ruined a decent cesar salad. The Wife: She had the manager special with a tomato based sauce on one side and cream sauce on the other. Both were horrible. No flavor in the sauces or the noodles. The tomato sauce refused to adhere to the noodles, too. Noodles were way overcooked. Side of broccoli was not up to par, tasted "off".... Our desert ice cream was alright, but tasted like the ice cream had been let out to melt, then re-frozen. Overall, a very bad experience, and to my delight, my wife has forever crossed the Old Spaghetti Factory off our rotation of restaurants we visit.
(1)
jesse g.

i was expecting better spaghetti from a place called spaghetti factory i seriously feel that you can all buy your own noodles, pick up some ground beef and ragu/prego and make better spaghetti for cheaper. bottom line: for a restaurant that appears upscale, the food was pretty mediocre i won't even speak of how nice the restaurant is or how good the service was because the food, which is the whole reason to eat out just negates these facts anyway. like the rating says: 2 stars: meh, i've had better
(2)
Darcy M.

Unless you have a house full of kids that you need to feed and you're too tired to cook, don't bother going here. Actually, even then, you're better off just busting open a Costco-size can of Chef Boyardee. The food is not made for adults. The menu is uninspiring, presentation doesn't exist, service is mediocre and the quality of the food is just plain bad. If I were on a date and the guy tried to take me here, I would dump him faster than you could say "buen apetito." The one star is for the bread. Otherwise it would've been a big fat zero.
(1)
Nikki C.

A fun family place for dinner. My son love is there. What's not to love??...spaghetti....a kids all time favorite. My husband and I always get the Garlic Mizithra. Soooo good. I like to get a side of alfredo sauce with mine...only because its a little on the dry side. And the prices are GREAT! A 3 course meal (salad or soup, entree and dessert) for anywhere between 10-20 bucks. You can't go wrong...
(4)
Tracy C.

I had the meat lovers treat. It was winnahs!!!
(5)
Brooke M.

This place is just pure crap. I have no idea why I had so many birthday dinners here growing up. Well, yes, I do. This is a kid's restaurant. Don't be fooled by the lack of singing mechanical bears, it's a kid's restaurant. Kids will be satisfied with below average "sketti" and spumoni ice cream and getting to sit in the trolley. The veggie lasagna was some of the worst food I have ever been served in a restaurant. (Well, technically it was served to my bf, cuz he ordered it.) It was sour. I think it was going bad. If it was up to me, I would've sent it back and ordered something else. My spaghetti with butter and myzithra was good- I think it's one of the only safe items on the menu. I also got half mushroom sauce. Now, they used to actually put mushrooms in the sauce. This time there was a very unappetizing pile of black, over-sauteed, past their prime mushrooms on top of the pasta. I quickly scraped them to one side of the plate, hoping that someone would see them when they took the plate back and realize, hey, maybe we shouldn't be serving something that looks that gross. I can hope. Is it bad to give stars for nostalgia? Cuz it really doesn't help someone who's wondering if they should eat somewhere today. Well, anyway, stars for nostalgia, the cool decor, and the blackberry cream soda- for which they apparently don't give free glasses anymore! Unless our server forgot, wouldn't be surprised, she wasn't all that on it. Who cares- I don't need a keepsake from this place.
(2)
Scott M.

The overall ambience here is kind of dark, not sure what look they're trying to go for. I ordered the spaghetti marinara which was okay. The price of it wasn't bad considering it came with a salad... Albeit an out of the bag premade salad. Others in my party ordered the crab ravioli and the chicken Alfredo. The crab ravioli wasn't too bad. The chicken in the Alfredo was extremely salty. The service wasn't too bad but a little unorganized, we almost received a different tables salads as well as their entrees later on. All in all I probably won't be dining here again and I wouldn't recommend this place to anyone... If you really good family Italian food in the ward area, bucca di beppo is less than a block away.
(2)
Liz D.

I used to beg my parents to take me here when I was younger. They always had huge meatballs that tasted way better than my mom ever made (sorry mother :D ). However when my friend and I went back to eat there recently it was not quite up to par. Our waiter was fantastic, always making sure our drinks were full and met every need. It just seemed a little creepy once he would start coming by every 5 minutes like clock-work. He was a young guy and I understand he was just doing his job but it seemed like he was nervous for some reason. Anyway, our food was pretty good but it definately did not shoot off fireworks in my mouth or anything. My tastebuds were satisfied but only due to the meatballs that were on my spaghetti and marinara sauce. My friend had the crab ravioli and thought it was pretty good. Maybe I should have tried that or the lasgana instead of spaghetti and meatballs. The restaurant was very clean and the rest of the staff was very polite, I just feel that most of their food was something I could make at home. I was disappointed that it did not seem like that great as it did before.
(2)
Pearl M.

I'll start with the positive. The atmosphere is fun and unique. The garlic mizithra is delicious. The prices are a super value, too. But service there is slow and incredibly poor. Or maybe it was our server - Shelley. I eat out very often, and am close to many food service industry workers - and this was the worst. She took a long time to take our orders. She brought the bread, but no plates. I asked for plates, and she didn't bring it until after our soups were brought to our table. She didn't refill my beverage. She didn't make eye contact. I wanted dessert, but she didn't offer that, just brought the check. She pushed the seasonal gift card - which I know that they get incentive for. I purchased one, and she made the transactions so confusing that no one on our table understood just how much she charged us. I can get delicious food at reasonable prices elsewhere. Excellent service included at other places, just not this one.
(2)
CodyAnne P.

Too expensive for average food and okay service - the servers always seem over-worked. The atmosphere is nice enough, but it can get really loud.
(2)
Young Mi K.

This place has good deals. For the price of an entree (~$9-15) you also get a soup or salad and dessert. Although the dessert portion is small, it's just enough after a filling meal. I recommend the vegetarian lasagna. It's very delicious. The tomato sauce, pasta, and vegetables are layered in perfect amounts. The chicken vesuvius is pretty good, too. I don't like chicken, but the sauce was great. There's a nice spicy kick to it. I think the atmosphere is pretty good, too. The ceilings are high, there's a cable car if you want to dine in there, and the ambience is very old-world...kind of like a church. But if you sit near the window, you get a nice view of the beach. I recommend this place because the quality is good for the price.
(4)
Paula J.

Decent food, nice fun decor. Decent price. Had a great server Ken in the upstairs bar who made us feel right at home. Oh, and good spumoni ice cream.
(4)
Sara H.

used to go here all the time with the fam. i remember always having to wait super long to get seated (and they never took resies.. not sure if they do now?) but the food always being decent. also remember the pacman game in the foyer area! :D went again recently to carboload and had a pleasant experience. love that you can get a full meal (salad, bread, entree and dessert for less than $20! what a steal!). the bread and butter is awesome but usually served piping hot and NOT precut (whats the deal with that!) so use caution when cutting. the mizithra cheese is their specialty and is superrrrr yummy, def my fave thing to order. i also really like the spumoni ice cream. it's very unique and delicious. didn't order any drinks myself but my friend said that the house wine is just franzia, straight from the box. the one she had was sour and the waiter wasn't super helpful in fixing the situation. he just reported that the bartender said they just opened the box. well... if it's sour/gross, shouldn't they fix it / toss it out?! that was my only real complaint from the meal. parking's not my favorite (not a fan of the ward warehouse structure) but the ambiance of this place is fun. very old and rustic with big comfy chairs and stuff. you feel like you're in a fancy mansion! :) fun place for kids / groups!
(3)
Liz T.

If the food here was that lame, the Friday/Saturday wait wouldn't be a solid 45 minutes. Yeah, the spaghetti is Italian simplified and mass-produced, but what are you paying again--$12 a person with free sourdough bread and salad? I've been here at least a dozen times, but being a creature of habit I've always gotten the Spaghetti with White Clam Sauce. The portion seems smaller today than when I first came in high school, but whatever--this is probably a good thing since my metabolism has slowed down. Remember to get an Italian soda (raspberry is my favorite); it compliments any factory dish well AND you get a clean glass to bring home! As if that weren't enough, the waiters aren't bad to look at either. Come here for spaghetti and get your eye candy fixin', too. A bunch of them will gather to sing if it's your birthday, so--uh, make sure you tell them every time you come, ladies.
(4)
Dean M.

Terrific place for a budget friendly family dinner or lunch. Had the baked chicken. The chicken was slightly dry and over-cooked. Love the spaghetti with the mizithra cheese. The bread and coffee were good but not great.
(3)
Andrea A.

The Food was great. The service was horrible. Our server seriously forgot about everything we ordered.
(1)
Marc T.

Soup was cold. Room temp. My clam pasta was ok noodles were over cooked. I CANT GET OVER THE MUSTY SMELL. Our waiter KYLE was slow, lost our order in the kitchen. And not 20 into our meal asked us if we needed boxes when we were obviously halfway done. IF YOU WANT TO EAT IN A STINKY PLACE THAT REALLY SMELLS OLD EAT HERE.
(1)
Stacey S.

Overall friendly, helpful staff. Hot, pretty tasty food. Family and I been going there for a good amount of years, and not once have I personally been disappointed. Italian Soda that comes with the savable Old Spaghetti Factory glasses are good. Personal favorite desert. If you don't like cramped, and/or being stared at, I suggest you not take a seat in the old train trolley thing...If you wanna brave it for the kids its okay, but for adults, eh.. too crowded. Personally, I like the decor/atmosphere. I like the old feel to it. Certain chairs are big and comfy, you're like, a king or queen siting in some of those seats. I like the minus of the modern feel in there (I am probably just an old soul at heart). I like the fact of that warm bread with the butter that always comes to your table and replenish when you run out.
(5)
Sandra H.

This used to be a great place to eat. Haven't been here for a while so decided to give it a try. Food was bland, lukewarm and service not great. I think I will try another restaurant next time.
(2)
Joshua C.

"Love is like Oxygen. Love is a many-splendoured thing-love lifts us up where we belong! All you need is love" * This is where I fell in love... ...with Spaghetti =) While my tastes have matured into an infatuation with authentic Italian cuisine, I'll always be passionate about this Americanized wonder dish. Ask any of our close friends and they'd probably tell you they've eaten Spaghetti with me at some point. It's one of the first meals my better half and I ever shared when we started dating and what we ate when we got engaged (along with Korean chicken). It's what got me through college (in addition to grants, Federal loans, work study, two amazing parents, and a lot of prayer) It's what I tried at almost every restaurant on the island, which is actually kind of dumb. There's a whole lot of really nasty stuff being served around Oahu. For the most part I'd rather just make my own. But that's not how I feel about the Old Spaghetti Factory. In all the twenty something years I've eaten at this place I've yet to be disappointed. Growing up (starting from my hanabata dayz), when mom and dad would ask where I wanted to go celebrate, "Spaghetti Factory" would always be my reply. This place was my "Birthday Restaurant". So I still get the same thing I've always ordered, "the Manager Special 1/2 Meat Sauce, 1/2 White Clam Sauce", And now I can even super size my meal (and unfortunately my waste line). Admittedly on rare occasions (only on my most schizophrenic days) I'll order the Spaghetti Sampler with its four different sauces. A few other things I really like about this place: Italian cream sodas with take home glasses, funky decor complete with tiffany style lamps, garlic cheese bread, old school prices and the Blue cheese dressing. Head to Meditteraneo ( yelp.com/biz/mediterraneâ€¦ ) if you want a taste of Italy, but for a fun kid/group/wallet friendly Spaghetti fix go to the Factory and fall in love (Three stars for nostalgia plus one for love, true love). *Christian from the film Moulin Rouge
(4)
Shay F.

I like spaghetti factory...I know that this place is pretty old...but I like their potpourri spaghetti. This spaghetti comes with a meat sauce too, but I usually ask for them to change it to a tomato sauce since i don't eat meat, and they'll do it for you. I like the sour dough bread too. =o)
(4)
Rose L.

The food is good here and the decor is fun. I usually get the spinach/mushroom raviolli and my boyfriend always get some kind of fetticine alfredo :) He also loves the tossed salad with the creamy pesto sauce (they DO sell the sauce, by the way and yes, he asked) We're always satisfied with our meals there and it's cheap!
(4)
Chris O.

Not bad for the price. The chicken penne was good. Personally like the clam sauce and put a little red pepper flakes on for sum heat. Service was pleasant and fast.
(3)
Kelli S.

I love coming to this restaurant to eat. I know there are better Italian restaurants but for a quick fix this is awesome. They have lasagna, chicken parm, and other norms which all taste good. The meals all come with a drink, salad or minestrone soup and dessert which the best is the spumoni ice cream.
(4)
Emiko T.

Alrighty pasta connoisseurs. If you're looking for high quality Italian dishes, go to your nearest Buca di Beppo across the street... Okay just kidding. But look elsewhere for authenticity and know what you're getting is commercialized food. Coming to the Spaghetti Factory is coming to stuff your face with the best butter and cheese concoction EVER, allegedly eaten by Homer while creating the Iliad. (Those who remember the OLD SCHOOL menu will know what I'm talking about). So coming here after years and years of growing up on Mizithra Cheese from the San Jo restaurant, taking a long hiatus from the place, and then finally reconnecting with it last night at Ward Center was a pleasantly surprising and satisfying experience. They face-lifted their menu (now complete with whole wheat and gluten-free pasta!) and seem to have more options to mix and match their pastas. Service was excellent, and she was totally on it. When the food runner brought out my dish with the wrong pasta, our waitress spotted it right away and sent it back to the kitchen. Now that's the kind of attentiveness that would bring me back to a conventional establishment. The salad was wilty, so go with the soup. The Mizithra Cheese was delicious as ever and the Marinara Sauce...plain and boring. But for $9.25 for a plate that filled me up, I'd say it was worth it. If you go upstairs you'll find the restroom, and one of the coolest, dark vintage bars/lounges ever. What an awesome place to sit and wait during a crowded dinner hour, which thankfully we didn't have to fight, but I guess I wouldn't even mind if I had to kill time up there. In all, a great place to take a group, get your grub on, and get your fill of cheesy butter pasta bliss.
(4)
Teresa G.

I an not a fan if this place. There's more to spaghetti sauce than just tomato sauce which is what it basically was. Tomato sauce on top of noodles. I do not recommend coming here
(1)
Wayne T.

So authentic that it actually tastes like you're eating OLD SPAGHETTI. This place sucks and is like the school lunchroom version of an Italian restaurant. BELOW AVERAGE.
(2)
Bernadette O.

The great thing about this place is the upstairs bar/waiting area. It's roomy, the have a full bar and they have bathrooms! Even if you wait a long while, your not bumping into the next person. The people who work there are pretty friendly and our server constantly came to check on us. Another great thing it automatically comes with salad and desert (1 small scoop ice cream) I am not exactly crazy about their food, the bread was tough to cut and my pasta was really dry and very salty. Over all i'm giving this a 3 out of 5.
(3)
P H.

I had a large order of the spaghetti squash appetizer for lunch. So delicious with the side of homemade chunky marinara sauce. Yum. And I felt great about my healthy choice afterwards. And it's a great lunch place to take the kids. My son raves about their mac 'n cheese!
(4)
Kim S.

Went there for the 1st time with a huge (30+) group. Operative word - CHEAP. All entrees include sourdough bread, soup or salad, coffee/tea/iced tea & a little scoop of ice cream. However the food lacks quality. Wouldn't classify as "Italian" or "pasta".
(2)
Max K.

My son and I went there for dinner after some Christmas shopping and I was telling him that I had not eaten here for over 20 years......now I remember why..... It was really crowded when we walked in but then again, everywhere was crowded...it was Christmas shopping time. We only had a few minutes to wait for a table and when our waiter came to our table it looked like he just ran a marathon. He was perspiring and looked really worn out. He didn't have much personality either....I mean....C'mon, my son and I are local guys and he's a local guy.... but there was no personality there. OK...enough of that... My son didn't like his food and said it was cold. I had ordered a "3-Combo Plate" of Fettucine Alfredo, Lasagna, and Chicken ???. It was very flavorless and wasn't very "eye-appealing". My son normally likes Italian food but couldn't finish his plate. I know he didn't enjoy it. I normally have a big appetite but I also could not finish my food. It just wasn't good. Now I know why I had not been there in over 20 years. I guess it will be another 20 years before I go back.
(2)
Dave H.

This place is crap. It's one of those places where if I could, Id give it NO stars (but yelp sets the min @ 1 star). Nothing Spaghetti Factory does seems like you should be paying for it. Just go to Sam's Club, get a big bag of pasta (3 dollars), choose your favorite sauce (2 dollars) and add meat/veges or whatever else you want...Why not? that's basically what this place does. Crap Crap Crap.=D.
(1)
Jeff H.

I haven't been here in a while, but I was hungry for that Mizithra cheese pasta. It is kinda dry and plain, but has has a great flavor. My waiter, suggested the "updated" version which includes bacon, garlic and mushrooms. Holy crap! I love that stuff! It was incredible! It made the dish sooo much better and actually made something good, great! I think my experience was compounded by the fact that my waiter, Alex, kicked okole. Great suggestion, not too much conversation, refilled my drink on cue and brought the check quickly when he saw we were in a rush. I know exactly what I will order the next visit, and highly recommend trying this updated dish!
(4)
Danielle Y.

I must say that I was amused to find that this place bears no relation to the "Spaghetti Warehouse" chains. So there is obviously a subversive "old-fashioned looking spaghetti joint with trolley cars that you may eat in" war going on. Because except for the menu (and the slightly different name) I would NEVER have know they were separate entities. Anyway, this was a solid two-star experience. The food didn't make me want to cry (though, sadly, I have been dreaming of ways that I could make a similar dish cheaper and better (I had spaghetti with browned butter and cheese- $8.20), and I think I've got it), and the prices weren't stupid (In the end though, it is just not-housemade pasta, right? right?!?!). Service was very frazzled (my one friend had 4 mostly-full coke glasses in front of her because he just brought all people new soft drink beverages each time he came), BUT they let us have separate checks which is a GODSEND with broke graduate students. The decor is dark, and trying to feel old fashioned, but it's fun, and a good choice for such a HUGE SPACE. It makes it feel much more intimate than it has any right to. Anyway, if you are looking for a cheap, not horrible restaurant that will disappoint but not disengage the masses, this might be the joint. I wouldn't suggest it, but I'm an economical food snob (If I'm paying 8.20 for pasta, it'd better be an EXPERIENCE or transform into the shape of a bento box/burrito/plate lunch)
(2)
Derek M.

This is one of the most popular places to go in the Ward Center. The average wait time is 1/2 hour. For the most part I can understand why people like to go here. The dishes are reasonably priced and you can choose the portion size. And the desserts are better than average. If you do decide to go here, avoid the chicken Marsala! I don't think it's a popular dish because it seemed like the chicken was marinating in the sauce for hours and had a bug in it : /...
(3)
Derek N.

I have been here a few times and it was okay. Not great, okay. This last time I went it was a Sunday. I don't know how long the wait was because some of my friends showed up a little early and got our table, so I didn't have to wait long. The hostesses seemed friendly enough. Our waiter was a jerk. At the start of the meal, taking our order, he was borderline friendly. However, it quickly became apparent that he wanted us to leave. Didn't bring us more bread, or refill our water. Towards the end of our meal he took the salt & pepper shakers and the packets of sugar and such. When we had the gall to ask him for more bread, and thank him afterward, he shook his head as he walked away, hardly bothering to conceal his irrational disgust for a friendly party that wanted nothing more than to eat a meal. The place wasn't that crowded; if the area we were in was his section, he could have seated more people. Rude wait staff is a huge pet peeve for me. If you dislike being nice to people, you really shouldn't be in customer service. It astounds me that in this economy people can be so ungrateful. If you need your job, then act like it. If not, quit. He really didn't deserve the 16%+ tip he got. Beware of that guy. I really wish we had gotten his name.
(1)
Sheilah V.

Always love coming here. Food is good and affordable. Today service was great! Love the Chicken Penne and the Creamy Pesto Dressing!
(3)
Chi Ho C.

Everytime I go to this place I always leave underwhelmed and wondering why I always go there... Two nights ago I went back again with a craving for pasta. I ordered the breast of chicken fettuccine because I love a good fettuccine with cream sauce, chicken, mushrooms, and broccoli... It made me salivate at the thought. But when I got my food and I took my first bite, I got nothing. I didn't taste anything and I never have to add salt to my food... but I did. Not only that, but the sauce was like hot milk... it wasn't thick or creamy. Super runny and tasteless. The dish was around $10.50 I think. For that money I could've gone to Auntie Pasto's and had real italian food that I don't have to add salt to. The two stars are for the great service we had, the first loaf of bread (the second was a giant crouton), and the creamy pesto dressing on the salad.
(2)
Daryl Y.

ok this place is not a fine dining place but if you have a family this is the place to go...the food is always good and fast and it's at Ward Warehouse so you can walk off all that food you just ate
(4)
John O.

Here is a good place to go and get a filling meal at a very good price. This place is so neat and has a really cool atmosphere. I love their huge doors. They even have a train in the restaurant. This place is pretty big and of course, it is always fun. I mean, anyplace you can go to where you can draw on the table with crayons is cool by me! I think their drinks are a little expensive, at least the one I had in comparison to the price of their food, but I was happy to take the free glass home. Well, not like I needed another glass! Oh, and all the bread you can eat!
(4)
Irene C.

This place is cheeeeeesy as in tacky-spectacular. . . .and they have good cheese (like, in their dishes). Well, of their many probably-not-so-unique eateries, the old Spaghetti factory is indeed a factory of wonder. Especially if you're poor, like me. Conveniently located at Ward for you downtown honolulu-ers, this place is inexpensive and always the same. . . but in a good way. It's reliable. You know the bread will always come out too hot to cut yourself so you look like an idiot playing hot potato with a damn piece of bread determined as hell to get it cut (then you remember it's sourdough, and you don't really like sourdough. . but it adds to the challege). The salad will always be right out of a bag with too much dressing so you ask for it on the side (get the Pesto, it is the bomb-bizzle). I always, always get the breast of chicken fettucine because I like routine here. It's unfortunate the prices here are rising, but whatev. It's good for large groups. . it's a fun place. Great for people watching. The decor is horrible. It's like you're in a giant haunted mansion turned Italiano restaurant-o. The chairs are often largely cumbersome and you're sitting two feet from your table, but it's FUNNY. Also, and I make it a point to do so, if you see the hostess guiding you toward the trolley, say something. You do not want to sit in the trolley. It feels like you're being punished. Like you're on display in a zoo. I don't like it in the trolley, mommy. . don't make me sit in the trolley. And no me gusta their spumoni, or spumoni in general. I should just delete that comment, but it's typed and the delete button is so far away.
(4)
Gabby V.

Went here last night w/ the boyfriend. It took us long to get seated because I wanted to sit in a well-lighted area. There are some tables that are so poorly-lit that it seems like you'd be eating in the dark. The hostess was happy to accommodate us and the waiter was great! She was always coming back re-filling drinks and serving the food fast. I got the sicilian meatballs spaghetti which was so immaculate! I also really love the whole decor of the restaurant, nothing I've ever seen in Hawai'i before. This place is always crowded everytime I go. I suggest if you're coming with a group to make reservations. If you're coming for dinner just for 2, you should be seated in no time.
(4)
Thegigglybaby C.

Two stars for atmosphere and decor but the food was really bad =/ I ordered spaghetti white clam sauce and it was not what I expected. I guess I was expecting too much. I thought at least it would come with clams shells but instead it came with little dinky clams... I mean dinky like very small... smaller than raisins. And the sauce was no good, I expected a butter sauce. The only thing I really liked there was the Italian Cream Soda.
(2)
Al N.

Spaghetti has been a favorite of mine ever since I can remember and I always thought I could never go wrong ordering it at a restaurant. That was until I came to The Old Spaghetti Factory. Let me just say that I've eaten here at least 5 times that I can remember and have tried multiple dishes. I can Honestly say that I have never liked anything I've had here and yet every few years I seem to forget how bad the food was and go back for more disappointment. There are too many good Italian restaurants in town to be going here. On a positive note I do like the old school video games they have (or used to have).
(1)
Dijon Y.

The pasta itself here is fine. Pretty decent. However the other dishes aren't very good. I had chicken marsala. And the so-called marsala sauce tasted more like heavy crappy brown gravy that you'd put on meatloaf, and not very good gravy at that. Didn't have the depth and creaminess of a good marsala sauce. Really sucky. Shouldn't be that hard to make.
(2)
Norm G.

If you are a real "foodie," a critic, a gastronomical, epicurean gourmet-type who wants everything passing over your taste buds to be organic or orgasmic, then you should probably hit the bypass button on your GPS when you run across The Old Spaghetti Factory. However, if you have kids, and you just want to find a simple place that's fun, with friendly servers, and decent "American-style" Italian food, then you have found your nirvana. My son and daughter had spaghetti and meatballs and macaroni and cheese respectively. "Yummy," they both exclaimed. Wife had spinach ravioli, and her only complaint was she wanted more spinach in the ravioli. Yours truly had the baked lasagna. A bit heavy on the tomato sauce on top, but the filling was delicious! The decor with the dark wood and high ceilings is fun and unchanged for decades. Even the glass of Merlot wine was fine. And, since we are approaching $5 plus per gallon of gas, this restaurant is a (relative) bargain!
(4)
Stacey K.

This place is gross. The food taste OLD and mushy. plus I cant get the image of mice running around that huge joint at night. grossss. neva eva eva again
(1)
Mochi S.

terrible - even my hungry children did not eat the food and complained it was junk! quality has gone downhill over the past year - don't know if it's even worth going back. only redeeming grace is the mizithra cheese which is pretty much impossible to screw up. minestrone soup was so salty that we asked for hot water and made 2 bowls of soup out of 1. on the other hand, mac and cheese was watery and very bland. food - with the exception of the salad, bread, and mizithra is pretty much inedible. even the spumoni ice cream has been replaced with some cheap tasting substitute. service was painful. had a caesar salad which showed up after our meal was done. service was slow. sad to see one of our favorite restaurants get so bad :(
(1)
patrick o.

Have I been here before when I was a kid? Maybe its because this place felt like the restaurant Tom Hanks and his pal went to in BIG. Maybe its because they have a Pacman machine upstairs. The service was pretty average, with our waiter taking 10 minutes to come back and take our order. The food was, just ok, and I felt like I could have made the same thing with a trip to Safeway and 10 bucks. The portions were decent, but really whats the point of a lot of average food. This place was definitely made for families, so if you are on a romantic getaway, stay away.
(3)
Merry C.

Ate at around 2pm, no one was really there. The servers were friendly. The food was pretty good. I had the pot porri and my mom had the mushroom. I thought the spaghetti noodles were cooked well and it did not taste like cheap italian food. It was certainly is not fancy 5 star food, but it is good enough for me. The main problem I had was that the servers kept coming to check on us. I'm obviously having a conversation, so leave me alone! they had to bother us to take ONE plate and then 5 minutes later for another ONE plate. Why can't you just take 2 plates later at the same time?! They were nice but they also gave me the check and processed it while I was still eating. HELLO, I'm not done eating yet! Are you blind or just stupid?! I'm not sure if they wanted to eat lunch at that moment or they were bored because there was no other customers there, and it wasn't as if they closing anytime soon, so I'm not sure why they ushered me out so quickly when I haven't finished eating yet. I like to take my time so I really hate people who rush me, especially when there is no reason to. I'm not sure if I will ever come again, the way this company treats its customers is very incompetent and they clearly lack understanding about common decency.
(2)
Jason L.

I came here last night with 7 of my family members. The ambience is very nice, like the lighting and decoration. The last time i went there i was very young probably like 10 years old, i am now 23 so it has been a while. Unfortunately i was not impressed by the service or the food. Here is a list of my comments on the experience: 1. When we walked in there was only one booth with a host to accept customers while other hosts and hostesses were standing around the front counter presumably talking and supposedly greeting customers. 2. My sister mistakenly told them we needed a spot for 7 adults when she should have said 8 because my 1 year nephew was with us (babies take up more space than me at the dinner table and I am 6 foot 240 lbs.!). The first table they took us to was way too squooshed for us 8 people so they said they would move us. Turns out they moved us to an even smaller table without realizing that we had more people than expected. I thought this was quite idiotic, it is not hard to count the number of people in a party. So we had the baby sitting at the end of the table and the spot was squooshed enough, then they told us no one can sit at the end because of safety hazard... we decided not to move because we had already been set back like 20 minutes because of the commotion and we were hungry. Also the second table they gave us was literally tucked in the corner right next to the fire exit wtf!??!?!??! 2. SO we ordered, they brought bread and butter. The loaves of bread were uncut so my sister had to use her hands and knife to slice the bread (which i didn;t like but w/e). They also do not do bread plates so you have to hold your bread or put it on the crumby paper place mat to put butter on it which i found to be UnCIVILIzed. everybody except me and my bro-in-law got salad. Me and bro-in-law got minestrone soup. They did not bring our soup out when they brought out the salads. Then the waiter forgot to bring the soup and I had to ask "Is there anymore soup left?" It seemed like it was this guy's first day at work or something he was OUT OF IT and helping other tables way more than us. Then he brought out all of our entrees at once before bringing our soup. When he realized that we were still missing our soup he brought back me and bro-in-law's entree to the kitchen and then brought the soup. I didn;t like this because it made me feel like i had to scarf down my soup so that my entree would not be sitting in the kitchen cooling down. Sure enough, when he brought out my entree it was not hot but only lukewarm. :( I had "the premier" which consisted of a piece of chicken marsala and a hefty piece of lasagna. The lasagna was pretty good and decent. The chicken was good but the mushroom marsala sauce on top of it was overly salty. ( this doesn't surprise me much because all chain restaurants utilize saltiness to flavor their foods) 3. the waiter forgot my bro-in-law's milkshake also but made up for it by leaving it off the tab, which i appreciated. 4. I got the iced tea that comes with my meal, i had been ultra thirsty all day because i was suffering from dry mouth. I had to ask twice for him to refill my iced tea, and I only had it refilled once! 5. I got the vibe that this place isn't as tight as it seems. It is just run by a bunch of young people (like high school and college age kids) most of which probably don;t care much about customer service as long as the people get their food. I would have liked to be greeted with a smile at least when we walked in. 6. I probably will not ever be returning to this place, it is not tight, it was not fun, i was quite uncomfortable, service was mediocre and all the waiters, hosts, hostesses, and waitresses seemed like they didn;t care and were ready to go home
(2)
Michelle F.

Took the kids here for lunch around 11:30a on a Friday. and requested to sit in the trolley. The host said they were really busy but we could sit there anyway. I didn't quite know what that meant. Yikes, I make a better salad at home. They didn't have Italian or French. Not everyplace has French, but I was a little surprised that they didn't have Italian. My vinagrette only deserves a mention here b/c it was bland. The brown butter and Mizithra cheese dish is what I go for since we don't have this restaurant near us and I can't always find the Mizithra cheese. Me thinks I will look harder to find the Mizithra cheese at specialty or Greek markets, b/c I've made better versions of this dish at home. After reading the reviews, I feel like a bad mom for allowing my daughter to go to the restroom solo. (She didn't say anything about it being scary...maybe the clown is just in the men's room?) Service was slow and the waiter seemed as if the lunch 'rush' was too much for him. People were waiting to be seated when we left, and I'm guessing it was b/c of lack of help since there were many open tables near the trolley. On a plus, the server did bring two bowls of applesauce for one of my children, though it's going to take more than that ''extra' to bring me back here on future vacations.
(2)
Mommy R.

We decided not to go back to this place anymore. Though I used to love this restaurant in a different city because of rich atmosphere, Honolulu servers are not trained at all- no hospitality! That's what I noticed the first time I visited there. Then tonight. First of all, the glass was filthy, but the server did not even notice that. Then she was very unhappy when I asked for straws for my kids (she did not give me one after all). Finally, I ordered 3 kids meals for each of my 3 kids. When I checked my bill , one of them was charged for adult price. I asked her what the heck, and she not only admit her mistake but accused me that I ordered adult portion for my 5yo, and he already ate the meal so I should pay for it. She was so unprofessional. Their food is not Italian at all. It's just American overcooked (pre-cooked maybe) pasta. They don't even know what al dente means.
(1)
nicole d.

We went there for lunch on a Saturday and got right in. The place is awesome looking if you like the olden look. The service was great, very polite and on top of everything. The food is FANTASTIC! I got the manager special with have white clam sauce and half mazithra cheese and it was the best I have eaten. The others I was with all raved about their food also. I will be going back to this place over and over again because it was so good.
(4)
Mary c.

I've always loved this place for the grand decor- great place to take a date for the atmosphere. The food isn't drop dead amazing nor inventive but hey it's what you'd expect from eating at any other Italian restaurant.
(5)
Ben H.

You know I never think about italian when I goto hawaii, but this place is the worth the trip.
(4)
Jan O.

We went to a birthday party there yesterday which took half of one side of the restaurant downstairs. There was a little bit of a wait for our food but that's because there were so many people there at one time! I ordered the garlic mizithra, a new item, and it was soooo yummy! The party food was salad and sourdough bread to start, your entree and then vanilla ice cream for dessert. I was a happy camper!
(4)
Mary W.

Yum! Delicious food and cool atmosphere. Very chill, good family place.
(4)
Carol L.

I agree with many of the previous reviews. The Mizithra cheese with browned butter spaghetti is the best!!I If you can't decide the managers special you have 2 choices of spaghetti! Comfort food in an old rustic old school environment but hey I come here for the fuud!!
(4)
Ane C.

Decent meal, decent price. Went at 6pm on a weeknight and there was no wait. The bread is super yummy and free. The rest of the meal just OK and they charge $2.95 for soda - I hate that! The server was polite but clearly overwhelmed so service kind of sucked.
(3)
Larry B.

Oh the Old Spaghetti Factory...I'm not going to say much about my meal. If your looking for authenic Italian and really think that being a yelper makes you a food critic, don't eat here. I don't want to see a three or two star explination for this grand old place. The key here is $9.00 pasta dishes bring your own wine for $7 corkage (or drink the battery acid house wine always a good choice!) and a chance to suck up the ambience that we have been enjoying here in Hawaii since this place opened. When I come here I am reminded of 4th grade birthdays, eating with out of town visitors, dinner and bottles of wine with my best friends. Affordable, quick service, hot bread, and lots of memories...comfort food, nuff said.
(4)
Koji H.

Been ordering the same thing for the last 30 yrs. Manager's favorite w/meat sauce and mushrooms. Still love the spumoni ice cream.
(5)
Lori F.

Still a solid 4 stars - no matter what others may say, I like this place! We came back for lunch today & had a great server. Think his name was Shaun? He was attentive, quick with our orders, polite & friendly...always smiling. It made for an even better experience than the last. Tip: If you have the "Makahiki Boy Scouts" fundraiser card, there's a coupon you can use for a free order of cheesy garlic bread. It was so good too & generous portion, considering it's free. Don't ever close down Spaghetti Factory! You've always been there when I needed you.
(4)
Alen N.

Old Spaghetti Factory! If you like pasta and spaghetti, then this is a place for you. This place is quite unique with a traditional feel to it. I normally would go there for dinner. Parking: There is a parking structure next to the area. If not, find regular Ward area parking. Food: I really like their different types of pastas and spaghetti's. The menu has shrunk down since the last year though. I feel the menu is simpler than before. Overall, their food is pretty good! Prices: It's not too bad. The prices may range from $11~20-ish. Seating: The wait isn't too bad. You are looking at maybe 10~15 minutes? Tip: At the beginning of your meal you have a choice of salad or today's choice of soup. At the end of your meal, you get ice cream. The waiters/waitresses are nice. I like their appetizers!
(4)
Kerri D.

My boyfriend and I went here for dinner last night. The service was so slow it was ridiculous. It took about 10 minutes for our waiter to come and ask what we would like to drink. By then we also knew what we wanted to eat. And again we wait a long time for our food... After our bread and salad comes we are only half way done with it and dinner was already served. My pomegranate lemon drop was so sweet. We both agreed it must not have had enough alcohol. The bread was terrible, and in our opinions if a place has great bread that alone could draw you back. Our food was just okay. It most definitely was not worth the price. Honestly, I don't think I would ever go back again.
(2)
T F.

Ohana friendly
(3)
Jenni S.

Maybe I got lucky, maybe it was the timing... But I had a great meal. It kinda reminds me of a cheaper Olive Garden. We started our meal with the olive dip bread. it looked gross but was delicious! I ordered the shrimp fettuccine and my friend had the lobster ravioli, both meals came out quickly, hot and fresh. It's not a 5 star fancy restaurant but the food is pretty good for the price! Oh and you get ice cream with your meal. My favorite :) As far as staff goes, I have no complaints the waitress was pretty attentive, the only weird thing was she didn't give us plates for the bread until the appetizer was served.... But, I definitely will be going back!
(4)
Tammy T.

I guess I would have to be a "fan" rather then just "a-okay" because I have gone there on more then one occasion. Though most of the time it is not my choice, except this past time because I have a thing for their pesto salad dressing. Yummy! Well since the last time I ate there, they now have actual menu's and not that tri-folded paper menu. Prices have gone up, but that is due to the fact that I believe majority of the menu (of maybe all of it) now comes as a complete meal. Bread, your choice of soup or salad, a drink (coffee, ice tea, or milk), and spumoni for dessert. Also the option for not getting a complete meal is there too for a lesser charge. We got (pics): Bread and salad (comes with the meal) Chicken Marasala 12.25 Spinach Tortellini w/ Alfredo sauce (which I always get every time I go there) 10.75 Spumoni (comes with the meal) Service was quick and attentive. Food came out at a good pace. I enjoyed what I got. Pesto dressing always a plus:). The place wasn't too loud, and there weren't crazy kids running around as usual making it a very pleasant outing.
(4)
J L.

I have been here countless times but I never made a review! I think I have tried everything on the menu here and I feel that there are certain dishes that are better than others. I usually get the managers favorite with half mizithra and half marinara spaghetti. I think it's a great combo and I love to get it. There's also a parmesean chicken here that is good. The lasagna to me is okay and there is this mushroom chicken that I just don't like. To me, this restaurant gives pretty good food for a good price. It comes with three courses: a soup or salad to start. The soup is always minestrone...I don't think I've ever seen it be anything different. The salad is the same and very average. I just get it because I love the pesto sauce that you can choose. Next is your entree which is usually good but again depends on what you order. As for the drinks; their masterpiece shake is very good. Their italian cream sodas are okay and their strawberry lemonade is not strawberry lemonade. It's just minute maid pink lemonade. Afterwards comes dessert which is a choice of vanilla or spumonni ice cream. There is also a house bread that comes with it. The service is usually friendly but the waitress I had last time was kinda rude. I felt like she was rushing us to hurry up and get out of the restaurant. I eat slow and I work in a restaurant myself so I know that I was probably a "camper" in restaurant lingo but I saw she had open tables in her section and the restaurant wasn't that busy (surprisingly), so I felt miffed that she was trying to rush us. When she saw us leaving the resturant she didn't bother saying good bye or anything; only the host did. Other than that, I've had friendly waiters and help. Word of caution though: it seems like this italian restaurant along with many other italian resturants here on Oahu, it gets full fast and is usually busy. So if you come in on a busy Friday or Saturday night, expect to be waiting at least 45 minutes for a table. They also don't have any buzzers or anything so you'd have to just come back. I've had many parties here as a kid and I still continue to come here once in a while. Over the years, there have been some changes but nothing significant enough to make me not come back here.
(4)
Esther F.

Sadly, I'm not the biggest fan of The Old Spaghetti Factory here, or on the mainland, or even when my friend loves it (sorry dude). The Victorian style interior was quite beautiful, and a seating for two might get you a table where you'll feel like a king/queen because of the big nice red chairs. Definitely a plus. My friend and I were seated almost instantly and at first, the service was a warm welcome, but it slowly went down... Understood the place is enormous, and there were a few servers, but it could be better. Food-wise, it's decent to the point I'll eat it, but it's not something I want. I had the Breast of Chicken Fettuccine which consisted of broccoli, mushrooms, chicken, and alfredo sauce. It costs about $12.95. I feel like I can make it cheaper at home if I knew how to cook. Portion was pretty good though. Quite filling. My friend had the Rice Meat Sauce from the Pasta Classics, which cost about $10.95. (he ate it all in less than 10 minutes, my goodness) Each entrÃ©e you order, you get "hot fresh baked bread, soup or a crisp green salad with a choice of dressing, coffee, hot tea, iced tea or milk, and their signature spumoni ice cream for dessert." For the price, it's decent. That's a plus. Bad thing, my two forks were kind of dirty, but working in the food business, I understand if a few were dirty, I can clean it myself. But one fork had this... cheese stain of some sort and it was STUCK. No matter how much I use my nails to grate it off, it wouldn't budge. So word of advice, check your utensils! Towards the end, we were full, and we wanted a box, check, and our ice cream. Waiter said he needs to help other tables first, and well.. It was a good.. 10 minutes before he came back and asked if everything was okay. He later asks if we got our check, and we said no. He asks if we got our ice cream, we said no. And he says, "Super Fail" with a disappointed face and paused. He apologizes and quickly came back with our ice cream and check and box with bag. We found it funny when he said super fail, but the effort was there, so, we didn't mind so much. The ice cream had a rich flavor, my goodness. I felt like I was eating whipped cream, but frozen with vanilla flavor. It was pretty good though. Nice and soft. I'll come back here if my friend wants to, no complaints, promise. I'll try other things until I find something I like.
(2)
Gary F.

Wait, I never reviewed this place? I've been coming here since I was a wee bit younger. Years ago- I always order the managers special because everything was so good. Fast forward a few years and **cough**cough** gotta watch the waist line. Can't just stuff myself. I've had the chicken cesear salad and it was good. Present day. Just eat half and take home half. I tried the Crab stuffed Ravioli with Pesto sauce. What was I thinking? This is AWESOME! The crab had some really nice taste to it. The Pesto sauce is good. You gotta try this. I normally get the same thing but this is my "new" thing!!!!! Best of all $. G
(4)
Zhen L.

I love pasta, and this place has been a place I've visited every so often for my pasta cravings. The exterior is dull, but the interior will amaze you. The Old Spaghetti Factory looks like it was built in a mansion. However, my experiences there have been between mediocre to good. I usually go there for dinner, so it's very busy and I understand the wait to get seated. Service however, is very slow when they're busy. I recall a time where I had to wait about 15 minutes for my table's bread and before our order to be taken. The food took about 20 - 30 minutes to arrive. I definitely wouldn't recommend this place for those in a rush. The food was good. I'm a big fan of the Fettucine Alfredo. I do not recommend the soup; it's too salty. Not Five-stars for the slow service. Four-stars for good food, friendly wait staff, and nice decor.
(4)
Jeff C.

Nostalgic. Food is average, but the ambiance, the sheer amount of tables and different configurations for parties is mind-blowing. We manage to eat here only with large parties of 8 or more, and we've only sat in the same place twice over the past 20 years. Whether it's a booth or a large table both serve the purpose of cheap food and great company. If you are expecting superb taste... go to Assagios and pay the price. But with free parking, short waits for BIG parties, and reliable consistently average/above average food, nothing beats here. And the bread is great. I've never heard a complaint about the bread. I usually get the manager's special mizithra/meat sauce with creamy pesto for a dressing on my salad and an iced tea. Perfect meal.
(4)
Jeremy C.

First of all, I must say this place is far better on weekends than weekdays. I went here mid-week once and had runny sauce with sticky noodles. The bread seemed freshly made that day but not even hot. The low lighting tries giving off an intimate vibe but it usually ends up just being really dark. Servers here are always nice if not a little lacking in knowing how their food works. That said, I love the food on weekends. Spaghetti Factory is a good place if you're a high school or college student with friends or an easily impressed date.
(3)
Natasha H.

Overall experience was nice. There's a bar right when you walk in so you can have a drink while you wait, they sat our large party quickly (once majority arrived even though place wasn't too busy). Food was good and caloric - but what did you expect from a pasta place! We had a great time, great place for kids, since the bunch of the them left the table and found some little unused area to go hang out - the staff didn't mind at all. The staff took the kids orders first and brought out their food quickly, which is always appreciated. Great place for a family and friends gathering.
(4)
Melani M.

STAY AWAY!!!! MY 5 YEAR OLD DAUGHTER GOT FOOD POISONING!!!! VOMITING AND DIARRHEA THROUGH OUT THE NIGHT PLUS A DOCTOR VISIT, COPAY, AND PARKING FEE. Four of us went there last night. 2 were children. We waited longer since the kiddos wanted to sit in the trolley. This is the 3rd time we had dined there in 1 month. Its cheap and the atmosphere is really cool but EVERY SINGLE TIME WE ATE THERE THE SERVICE SUCKED!!! The food is EHHH but the kids like the balloon guy. Every time we went there we sat next to dirty tables from beginning to the end of our meal. Not just glassware and silverware but some had salad plates, main course plates, and desserts bowls. Doesn't anyone clear the tables? Last night it took 10 minutes to just greet us after being seated, then it took an additional 15 minutes to get our drinks (2 iced teas and 2 fruit punch), salads, and bread. All arrived at the same time!!! Not more then 5 minutes later our main dishes arrived. Where do they train these servers? ABSOLUTELY NO TIMING!!! Some of the silverware was dirty. I also found out that all the SAUCES ARE PREMADE. We asked if we could add meat to one of the vegetarian dishes and found that it had to be put on the side and not made with the sauce. During a previous visit I ordered a pasta dish and asked to add shrimp. It came with cold tasteless cocktail shrimp on the side that I presume I was to throw in my pasta dish myself. The salads are thrown together and looked old. I had to ask the busser to get our drinks. There was no cheese on the Caesar salad. The highlight in all 3 trips there was the balloon guy! I WILL BE WRITING THE MANAGER AND CORPORATE AND INCLUDING THE NAME OF LAST NIGHTS SERVER!!! PISS POOR SERVICE!!! I have even been a waitress before. I have been to some of the other Old Spaghetti Factory's on the mainland. The one in Honolulu should not even carry the name! I will be telling all my friends and family not to go there!
(1)
James R.

If I can choose between an independent or national chain restaurant, I prefer the former. When I am visiting a city, I want to try something new. My partner and I wanted pasta and not knowing of any Italian restaurants in Honolulu, we decided to go to the Old Spaghetti Factory (OSF). If you've never been to an OSF, they're know for so-so pasta and vintage Victorian design. Walking into this 2nd floor location at the Ward Center, you feel like you're going back into time to a different place from where you entered. They've done a great job in keeping with the Victorian tradition. I like my food spicy so I ordered the Spaghetti Vesuvius with several different , meats, vegetables Tabasco and cayenne pepper. Very tasty and hearty.
(3)
Mike A.

Very disappointed in a restaurant chain that used to be good. Nice service on a busy night however the food was terrible. Bread smelled and tasted like plastic, draft long board beer tasted like coors light, and the sauce for ravioli was right out of the jar. Alfredo sauce was average but little flavor. Don't know what happened to the quality of this chain but I know I won't be coming back anytime soon.
(2)
Cory M.

We did a surprise birthday dinner for an "old" friend (pun intended). The place is good for large parties (+1) and kids (+1). We were seated early and able to hide to surprise our friend. Our waiter tried to take care of our large party, but was a little under-prepared for a crazy party like ours. He forgot my lemon for my diet Coke and forgot my friend's salad. No biggie, but he tried to cover his tracks by saying that he wanted to bring out the wine before bringing the salad. Lame excuse (-1)! He also didn't explain the dessert was actually included in the meal (-1). As you can tell I wasn't a fan of his service. Other than that, the food was pretty good (+1) and we all had a good time. I guess the company that we keep can still overcome poor service. I'm not so good with math so I'm not even sure if my +s & -s come up to 3 stars. But overall it was a 3 star experience. Now how do I get to eat in the trolly? Choo choo!
(3)
Andrew Y.

The GOOD: Sourdough bread, great value, entrees comes with soup or salad and dessert, they can read my mind. The BAD: They served me the salad before taking my order, they served me the spumoni ice cream before asking what I wanted, they can read my mind. The UGLY: Their entrees have always been at room temperature or lukewarm at best. However, the kid's meal that was for my friend's son came out piping hot. We didn't take notice and it burnt his tongue. I wish they could have read my mind then.
(2)
Elizabeth K.

I didn't come in with particularly high expectations and yet somehow I was still disappointed. The food was mediocre at best...and it's not like I was expecting a fine dining experience. My main objection though was the service. They were kind of scarce overall and on one of her rare appearances the waitress spilled water on the table and proceeded to mop the ice water into my friend's lap in her attempts to clean it up :/ Maybe it was an off night but I'm not particularly inclined to give it another go.
(2)
Gayle N.

FOR TAKE OUT: Whoa... mean, these guys. I mean they don't miss a thing! You get the same thing as if you were in the restaurant. Kinda neat. Well, portions were a skosh smaller, but not by much. Salad plus dressing on the side, the bread wrapped (cut in slices and warmed) with garlic butter on side, main course in a tin with cover, AND you ice cream too! Full size napkin and utensils. We were stoked. We knew we didn't have the time to eat at the restaurant so decided to try the take-out for dins at Krazy Karaoke. We weren't disappointed. What was supposed to be chilled, was, and what was supposed to be cold, was. The order was perfect and we were surprised that they even put in the ice cream and even had an ice tea for every order and a chocolate milk for the kiddie order (oh, and applesauce too). I was mucho impressed. It was just a tad small.I guess if I had to spend that much on that paper products, I'd cut back on the food as well. Kudos, Spaghetti Factory! Well done. Oh, reason for four stars? My clam sauce was a little lacking. No nuff...
(4)
Brian A.

I like OSF. Ever since I set foot in the original in Oregon ( yelp.com/biz/old-spaghetâ€¦ ), I was relieved to find that there was one in Honolulu. There's something about the meat and mizithra cheese spaghetti. Yup mizithra in a brown butter sauce just like Homer (of Illiad fame) is what it's all about folks. Yes, the noodles come out a bit over done (I like them al dente), but getting bread, a salad, main dish, and spumoni for a relatively inexpensive price keeps me coming back. Plus, most places aren't going to hook you up with al dente noodles anyway. We never had poor service here and since it was just us two, the wait for a table is never too long. Go early and park in the garage where you have to just walk a short distance from your car.
(4)
Rob G.

You gotta leave a full meal with dessert for around ten bucks. Great place to go with kids. If stuck with kids, I like to get a carafe of the cheap house wine for table to go with the food. The spaghetti with the mizithra cheese and browned butter is my guilty pleasure, so I try to offset my guilt by getting half a plate of this and half with the mushroom or tomato sauce. Of course, this isn't gourmet Italian food. They always overcook the noodles (al dente what?) but how can you complain about having enough food left over for lunch the next day for a price as good as this?
(3)
Kimo C.

Extremely disappointed. Waiter didn't even bring us water. Food quality was as good as Zippys. The difference is, I could've paid MUCH less at Zippy's. Now I know why no one goes there. If you want good quality italian food, there are MUCH better quality places to go for the same price (maybe cheaper).
(1)
Missi B.

I thought this place felt kinda gothic n ol skool. I loved it! Good prices,and nice service.
(3)
Becky U.

Must say, the food was better here than in San Jose CA! lol
(3)
Mallory P.

I'm pretty sure that there are better Italian restaurants in the area, but I don't hate The Old Spaghetti Factory. My boyfriend took me here because he found out from a friend that they had a special discount commemorating their 41 years of business in Honolulu, FYI the discount only applies to their pasta classics and usually people neglect to notice this but it's a COMPLETE meal which includes a choice of soup or salad, entree and dessert. As any Italian restaurant, they started with bread which was sourdough, and although it was a little sour *duh* it was really good because it was crispy and warm. As for main courses, through the recommendations of yelpers I tried the "pot pourri" because it included the brown butter & mizithra cheese. I have to admit that the brown butter & mizithra cheese part of the 3 part pot pourri (brown butter & mizithra cheese, clam and meat marinara sauces) was my favorite. The other two sauces weren't anything great but I really wasn't expecting them to be. On the other hand my bf had the spaghetti and meatballs which was bleh. Marinara sauce is marinara sauce and I have yet to try some which I can say is really good, and this didn't do it. Simply average. The 2 meatballs were also pretty average, and I'm guessing this is why my bf kept taking food from my plate lol. As a finale, we had the spumoni ice cream which was a nice ending to the meal, but it's just a small scoop which was a little disappointing because we were still a little hungry! LOL this is one thing to note about this place...the pastas are just enough, and the sauces are very light which is unusual for Italian since it's notorious for being so filling. I suppose this is why they offer the "hearty meal" which is a larger serving of the pastas...yikes =x To sum it all up, average and not quite filling. I would come back, but only so I could try other things on the menu and for the brown butter & mizithra cheese entree, which they actually serve on its own.
(3)
Sean V.

There is nothing that I dislike more than cold food. This is because, the cooks know it and they do nothing, the server knows it, and they do nothing and they still give it to you. It's like, here is some trash for you to eat. We don't care about the quality or you. Even garbage is good fresh and hot. The food quality here, when it's cold is worse than garbage.
(1)
A A.

I just visited the Old Spaghetti Factory for the first time. The food was OK - The service was decent - The atmosphere was excellent! I like the lighting - views from the window - the decor - This place is big too. Check out the upstairs - it's a nice loft that can give you a birds eye view of the place (you can hang out and have drinks up there too). It feels like an old time museum inside. One of the dining areas - was a train car with tables inside - cool! To summarize - OK food and Service. Really nice decor / atmosphere.
(3)
Esteban W.

I am not a fan of reviewing big chains. I have said it before in my reviews, reviewing chains is kind of pointless since they all are going to try to be pretty similar. For example, you review a McDonalds, you might as well copy and paste it to every single McDonalds that is out there, you've seen one Big Mac Hustler, you've seen them all. Some exceptions have made it through though, and mainly it's to announce how horrible certain franchises of the chain are. Old Spaghetti Factory is a separate kind of exception. I've only been to two of them, in the Gas Lamp in San Diego, and Ward Warehouse here in Honolulu. With that being said, I have never been much of a fan. That is, until yesterday. Heading over after a culture filled Art After Dark, I ordered myself some Baked Chicken. Now I don't remember my crappy experience from the first time I ever went to Old Spaghetti Factory, but whatever horrible experience I had that made me condemn OSF to an un-palletable excuse for Italian American cuisine was completely forgiven after indulging in probably one of the most succulently satisfying savory pieces of poultry that I have ever not cooked myself. My mom could have never done better either. And of course you meal is joined here with the Italian traditional serving of sourdough bread (?). I wasn't expecting much from OSF, but they have completely turned me around to checking out this chain more often. The GOOD: the place is decorated like some 6 year olds fort-dream. There is a trolley right in the middle of one of dinning rooms that you can sit in and pretend you're eating from the RAIL that they're trying to rip through Honolulu. Also they have an interesting selection of chairs that can make you feel like you're eating OSF from your home. The BAD: I think the only bad I experience was their negligence in allowing people under the age of 16 in through the front door. They also don't care if you're an unfit parent, you're not restrained from snacking at Zippy's anymore. So while you're eating you may be bothered by a myriad of mentally irritating families and their offspring who fail to remain in their own designated dining areas. Overall, an awesome dinner for two, which comes with drinks and a sweet course that is included at the end of your meal came out to be about $31 including tip. I want to give 3.5 Stars, but since I can't I will be good to these with their awesome chicken.
(4)
Jana M.

Hard to beat for the price. Especially if you order the "hearty meal" which is a double portion and share or take home and have a whole other meal later... UPDATE: They now FORCE you to get the complete meal, I believe. So, be prepared to have leftovers if you're gonna finish the soup or salad AND dessert (ice cream) AND drink. I've never heard of another restaurant forcing you into a drink and dessert unless it's a buffet. But this place is still packed, so what are ya gonna do? I love their creamy pesto dressing - I order it on the side and dip my bread in it! It's like a zesty ranch. I wish I knew where I could buy bottles of this stuff. Seriously. This place is GREAT for kids - especially sitting in the trolley is fun! Good for affordable birthday luches/dinners too. I've had a couple birthday dinners here with friends... you can be loud and laugh and have a good time and it's affordable for everyone. Also for you Mizithra lovers they sell it at the Foodland on Beretania FYI. Now I see it at Safeways too.
(4)
Kerrie C.

This place is a classic, go-to restaurant for an affordable and complete meal. The service is always good and the food is simple and delicious. The menu has been expanded a bit in the last year with a couple more entree, salad and appetizer choices. No matter the variety, I seem to always go with the Mizithra with Browned Butter over spaghetti with a side of broccoli also covered in yummy mizithra cheese and browned butter :) I also LOVE their creamy pesto dressing which I wish they sold because I would totally buy some for home. Top it all off with something from the bar and some spumoni for dessert...mmm mmm mmm. I always walk out of here completely stuffed and on a carbo-overload but the atmosphere and the price make it a favorite for family gatherings, birthdays and baby showers. I LOVE OSF :)
(4)
Rei K.

I came here with my bf's siblings. We wanted to pick somewhere budget since everybody's been getting furloughed left & right....after glancing through the menu, I had to admit that it is hard to beat the prices of the 'complete meal" that they offer here. All entrees come with soup/salad, ice tea/coffee and ice cream...if you don't want the drink & ice cream you can opt to get $1.50 taken off your price. (Though I would like to mention now that the server neither gave us this discount, or even told us about it. I read it later on on their website.) Pros: 1. Friendly greeting floor staff 2. Cheap prices Cons: 1. The food was pretty terrible. I had the chicken marsala which comes with a side of the Mizithra cheese with browned butter. The chicken was REALLY salty. Kind of like the way frozen tv dinners taste because of all the preservatives. When eating the Mizithra cheese pasta I felt like I was just eating chunks of Parmesan cheese topped in butter...though to be fair my bf's brother loves this dish. My bf's lasagna was by far the worst thing on the table. The ground meat had a weird gritty canned-meat texture we'd never encountered before when dining out. 2. The server, while friendly, didn't offer anyone at our table coffee/ice tea which our meals were supposed to come with. As mentioned earlier, some of us didn't even get the drinks or ice cream so it would have been nice if he had let us know that we were eligible for the discount mentioned on their website. 3. No reservations unless you have a party of 6 or more. Sorry to say it, bu if you're craving inexpensive pasta, I would reccomend heading over to Banana Leaf.
(2)
Andrea S.

A small group of us decided to have dinner at the old spaghetti since in the area,and I really wished we chose elsewhere but I think it was those intriguing oversized doors that drew us in. We didn't have much of a wait before they seated us. The hostesses and servers were all pretty good, but it's the food that has brought down my rating of stars. It was terrible. I'm kind've a piggy when it comes to food and even if the food isn't great, I'll still eat it. But my dish was horrible and i couldn't manage to finish it. I ordered some sort of crab or seafood ravioli and the edges of certain pieces were hardened, almost like they had boiled a bunch of ravioli but left it out so the noodle hardened up. And my sauce was a weird creamy sauce with a slight creamy orange tinge to it. I think the chef that made the sauce might've added a wrong ingredient or something to the sauce because it just didn't come together and had a funky after taste. I tried picking out the good ravioli pieces without sauce(which thankfully the chef wasn't heavy with) and nibbled here and there. I looked around the table and only one out of the four in our group liked what they ordered which was a simple spaghetti dish I believe. One persons dish had a similar noodle problem to mine, but had spaghetti noodles clumping together and not enough sauce to go with it as well. Thankfully we had ordered fried mozzarella that had satisfied our stomachs a little before our main dishes arrived. And the ice cream at the end didn't hurt either. Over all, I'll give this restaurant the benefit of the doubt and say they had a rough night and maybe they just didn't have their shit together. I can't say it was enough to scar me from eating here ever again, but more that I won't be suggesting here as a place of choice to dine at.
(2)
Leipupu S.

Wow! There is hope when a place isn't up to your standards and you try it again and its like "Boom! Bam!" Now this is the Spagetti Factory I remembered. Not only does this place my big family party of 27, but this time I got the correct order. The last review was based on my chicken parmeseana, but i got someone elses order and this last time our family went I made sure I got the correct order, anywho, the cheesy bread is awesome and I love the whole vibe in that restaurant....fun times there :)
(4)
Debbie H.

This place SUCKS!!! 2 1/2 hours just to eat dinner there...
(1)
Crissy K.

Seriously, if you're expecting real Italian, do you go to a chain restaurant called "The Old Spaghetti Factory"?! People, people! Let's be serious here. So, seriously . . . Spaghetti Factory is one of those places you can take your kids to when you want them to worship the ground you walk on: it's easy and it's relatively inexpensive, but the kids love the food, and they love the fact that they get a little goodie bag and a free dessert (spumoni) and have the opportunity to dine in a trolley car. The food for "adults" isn't so bad, either. The tortellini with cream sauce is one of my favorite guilty pleasures. Tip: Ask for extra Mizithra cheese. It's worth it. Less guilty pleasure: The spaghetti isn't half bad, and it really isn't that bad for you, either -- even if you get it with the meat sauce. The Old Spaghetti Factory is a fun place to partake in casual pasta. By casual pasta, I mean pasta that's not going to be featured in any food magazines any time soon. It's seriously fun, though, especially for groups, and they're very accommodating when you're planning an office party. One of my old casual favorites, and still a good one.
(4)
Slick V.

Try the Mizithra cheese! Great prices here too!
(5)
James D.

Food was okay, not great but not bad. Prices were great, $25 for me and my two kids. Decor was pretty cool also, and I like the atmosphere.
(3)
Kaileen Y.

Came here for a friend's birthday party. It was technically my first time here...considering i've been here before but can barely remember it, I was so young. I have to say though, it's a great place for parties & the atmospere...wow! Service is great too. The creamy pesto dressing is amazing! Love it. The spinach & artichoke dip is great too. However, I was not entirely satisfied with my meal. And, that would explain the 4 stars. Last night, I ordered the chicken parmesan. It was not too great. The sauce was a little too tomatoey & the chicken was a little over cooked.
(4)
Anela G.

I LOVE The Old Spagetti Factory. But I only get 1 dish there, and have tried other dishes but have yet to find another awesome dish. Also it would be wonderful if they could offer a variety in soups. I always get the full meal, with a drink, salad, and ice cream. I get the 2 choice meal and choose spagetti with meatsauce and portugease sausage, and spagetti with butter and mizithra cheese mmmmmmm I will mix the two pastas together and slice up the sausage. I LOVE this dish so much that I would eat it once a week, if our family could a afford it. However, we only go out to dinner on special occasions or if we have extra cash. Also, the salad with balsamic vinergrite is so good, I add lots of parmesian to my salad. There bread is very good, crunchy on the outside and soft on the inside. For the service, I'd give it 3 1/2 stars as we've had good and bad service there. Now I can't wait for my birthday as this is where I am choosing! Hmm maybe I'll make an excuse and take my little one there for her bday as its sooner than mine LOL! My hubby would rather go to bravos BUT on my special day, I get to choose =)
(4)
Josh P.

Haha this place sucks balls. I had a few friends who used to work here as wait help, and I have to say the ONLY reason I ever went here was because of them, or because my friends suggested we go. I have never, and will now never make plans to dine here. The experience is a mix of high-cost dishes, subpar bland food, and waiters that forget to check on your table after they seat you. One time I had to wait almost 30minutes for our waiter to take our order.. and another time my entire table waited for at least 15~20 minutes for someone to come by to refill our drinks. The "Soup and Salad for $7" may seem enticing, but the soup of the day is ALWAYS lukewarm minestrone with white beans, and the salad is grocery-store packaged quality at best. If you insist on going here, don't expect to be satisfied. I gave them at least a few chances and they've disappointed me every single time =/
(1)
Cynthia H.

The food here is aweful! The sauce taste right out of the can. The waitress forgot to take one of our orders and had to be asked to reflill our waters more than twice. The decor is great, prices are decent, but I guess you get what you paid for.
(2)
Rise D.

Went here last night after watching a movie at Ward, haven't been to the Spaghetti Factory in ages. The food is pretty average but at least the price isn't bad. $10 Manager Special allows you to choose two sauces, and the meal comes with a soup or salad, drink, and dessert. I really like the mizithra cheese sauce. It's probably the restaurant's specialty. I also like the creamy pesto dressing. I wish I knew where they get that dressing from, I would totally buy some and take it home. I wouldn't come to the Spaghetti Factory if you want authentic Italian food, but if you're hungry or indecisive about what to eat, the Spaghetti Factory is a decent choice.
(3)
Josh M.

I always think the clown from "It" is going to ask me for a balloon in the bathroom. So, I'm really surprised I'm still alive - for now. The food makes me cry tears of.........sadness. Even the bread makes me uncomfortable, the weird shape it's in and the like. The "style" of the rest-a-rant is like a charming, old vomitorium hearkening back to Dalmatia's golden years, i.e., the latter half of the 14th century, of course. Any fool would recognize that, non?
(2)
Susan F.

Ate here today because they have a special 40% off every tuesday this month. We ordered the salad with creamy pesto dressing with extra hair on the side. And for our entree, mizethra cheese and white clam sauce. It was good. Besides the hair in the salad, everything else was decent. Including the italian soda which was comped.
(3)
Jaynie K.

A decent place to have Italian-American eats for a good price. The complete meals are great: soup/salad, entree, tea/coffee, and a scoop of ice cream for dessert. I'm a fan of the tri-combo (spinach tortellini, half lasagna, and chicken marsala) since I tend to crave multiple things at once. Creamy pesto dressing is nice on the salad, and spumoni ice cream is an easy pick. I tend to end up at Old Spaghetti Factory when I'm out catching up with friends who want to sit and talk talk talk away. ^_^
(3)
Reuben R.

My friend told me that they had an anniversary deal for today and the day before, so we decided on coming here before heading to school. This was pretty much my third time here. My friend hadn't had the cream soda yet, and i liked the strawberry one, so we ordered a black berry cream soda to share and I think its pretty neat that you get to keep the glass. We both got the manager's special. I had marinara and clam sauce, and she had mushroom and the cheese with browned butter. For menu prices that were nearly half off, I think we had a pretty awesome deal. Pretty much two for the price of one. We were about to be seated in the cable car/trolly, but for some reason I guess we were 'redirected' to another table... got my hopes up and shot em down... maybe those tables were reserved or the server assigned was going on break soon or something. Not such a big deal. I tend to like places that serve warm bread, and this place is not an exception. Our drinks and salads and bread were served pretty quickly too. The cream soda had a bit too much cream and too much ice though, so it was interesting trying to mix it. On personal preference, I don't prefer to eat clams, mussels, and oysters, but I like clam chowder, so ordering the clam sauce for half of my spaghetti was probably a wrong choice on my part. If you like the taste of clams though, it may be perfect for you. Marinara sauce is always good, especially with tobasco sauce. I had a bite of my friend's wheat noodle browned butter sauce with cheese, and it was great. All in all, it was a pleasant lunch with the Spumoni ice cream to top it off at the end. OSF: The regular prices aren't half bad for a whole meal with drinks, salad/soup, warm bread, and even vanilla/spumoni ice cream.
(4)
Sam O.

Exactly what you expect from a chain restaurant. I go for three reasons: mizithra cheese, creamy pesto dressing, and it's a great place for kids (aka NOISY).
(3)
Victoria A.

Flagging any waitstaff seems impossible. Food is still good though. I'm not sure when I'll be coming back... there's so many restaurants where my wallet would be happy.
(3)
Jennifer K.

The original Old Spaghetti Factory is located downtown Portland, just a little off the beaten path in an industrial area. Like a royal cloak in the midst of a crumbling village, the purple roof catches the eye. The fancy atmosphere entices the princesses and princes of any prom or homecoming dance not only because the beautiful backdrop sets up spectacular pictures, but also for the reasonable prices and accommodating atmosphere. This is The Old Spaghetti Factory I was expecting when I came to Honolulu's version of down to earth Italian class. Our wedding celebration party had a reservation for 10 adults and 4 children. They sat us in a back corner of the restaurant, which was awesome. But they set up 2 separate tables like we were strangers. The guests of honor and their children were so far from the rest of the company that no conversation was possible. We asked if we could block the tables together and were told it would be a fire hazard. Ok, fine. But can we fix the seating so we were one group? We eventually worked out a T shaped arrangement. The placement was more of a fire hazard with the back half of the group stuck in the corner than it would have been in the way we asked for, but at least everyone could see each other. The waitress took our drink order, did not come back with them for a long time, and messed it all up. She scooted off too fast for us to let her know and only returned to take the food order about 20 minutes later. It was cool that the kids were given saltines, but she got the wrong drinks for them, and the poor kids(who just sat through a wedding ceremony) did not have any crayons to color on their menus or do those silly little mazes. She didn't refill water glasses one single time through the meal and completely forgot my drink. My sister ordered the kind of drink where you get to take the glass home, but the glass it was served in had crusties on it! Our appetizer of Sicilian Garlic Cheese Bread was cold and bland. The fresh baked sourdough bread, however, was piping hot and delicious. I ordered the Gourmet Jumbo Crab Ravioli with pesto sauce. The ravioli was okay, but had many pieces of crab shell. One of the guys ordered spaghetti with meatballs and sausage, and I just had to wonder what the heck the chef was thinking about when he served the large sausage with 2 beefy balls... We all had a really good laugh at that dish! The spumoni was refreshing as always, but sadly, the Chocolate Mousse Cake was too much amazingness for 3 of us to finish, and we had to pass it on to the kids who happily gobbled up the last decadent morsels. When it was time to leave, we paid the bill and the server said she would bring out a clean glass - which was awesome, who wants to take their dirty glass with them? - for my sister to take home. We waited and waited and waited...All the families with their kids had time to pack up and leave and still we waited. Finally, we went to the server area by the kitchen and asked another server if we could get the glass. He said he could not give it to us and had to find our server to get it. It was ridiculous! So about 20 minutes after we paid, we finally left with the iconic, tall, skinny glass with its red, white and green stripes depicting the Italian flag. The glass will be used at home in undeserved isolation, for we will not be going back anytime soon to get a mate. The actuality of the restaurant did not meet my expectations, but if I had not been to awesome OSF's where the service is as good as the Mizithra dish I usually get, maybe I would have enjoyed it more. Instead, it fell sadly short of its glorious roots. The 2 stars are for the desserts and the fresh bread. And if I could do a half a star for the laugh, I would. Maybe after my next trip to Portland, we'll be drinking out of a pair...
(2)
Cyrus F.

Two words: MIZITHRA CHEESE. If you haven't tried that yet, you haven't been to the Spaghetti Factory. The establishment would be 3 stars if it wasn't for the Mizithra Cheese Spaghetti with Browned Butter plate, which itself is 5 stars. Seriously, if you're at all a cheese fan, there's nothing like it, and you owe it to yourself to check it out. Its kind of a strong, chunky Greek cheese, a cross between parmesan, fetta and goat cheese or something. Its da fricking bomb. The OSF recently raised their prices a couple dollars, before then they were one of the best values for Italian food on the island. The chicken marinara, chicken parmigan and lasagna are all good deals -- not the most flavorful dishes you've ever had but still good for the price. The creamy pesto dressing is a great addition to any green salad, and the spumoni ice cream is pretty good too. But like I said, don't even bother if you're not going to at least try the Mizithra cheese, for Pete's sake. It would be like going to a lobster place without trying the lobster.
(4)
Seth H.

Took the family here for dinner, expecting a long wait and was seated immediately so that was a positive, this place is huge but didn't go snooping around but it's massive. Only ate here once before years ago so it was almost like going to a new restaurant, anyway the food was pretty average, nothing outstanding but the service was very attentive and it's nice to order a dinner that comes with a soup or salad, drink and desert for once. I ordered the spaghetti with meat sauce and Italian sausage, was expecting the sausage to be broken up like on a pizza but it was the whole sausage, which threw me off. My wife ordered the pasta with clam sauce which she seemed to enjoy, daughter ordered the chicken fettuccine and son ordered the half and half platter which was pasta and ravioli, the kids enjoying their dinners. The menu is varied, and everyone can find something that will suite their particular craving. Three stars might sound a little low from my review, and everything tasted how it should, nothing was like "WOW". But will go back.
(3)
Gidget A.

I am not a pasta fan but the little one wanted to eat here. And yes, if you are a parent the kids always win : ).....The service is not the greatest, needed to be cleaner for my taste but lets give it a try. I really enjoyed the meatballs... Very flavorful and moist. Basically cannot complain on any of the food. Will make sure to return.
(4)
Chie F.

ME LOVE SP FACTORY! Tonight I went with a friend who has NEVER been to SP Factory! OMG! Must take her! Today I had the 1/2 & 1/2, which is their Ravioli with spaghetti with meat sauce, BUT...I always ask to change the meat sauce to their famous Mizitthra Cheese! YEAH! My friend had the Chicken Marsala. (See pictures) And I see that they only give you the garlic butter instead of both regular butter and garlic butter. I've never seen anyone use the regular butter. Oh, don't forget their ITALIAN CREAM SODA! Strawberry was my favorite until I tried their Iced Cappuccino one. THIS IS THE BEST DRINK EVER!!!! PLEASE TRY IT!
(5)
Connie C.

Absolutely gross. I ordered one of the pasta dishes that had a butter sauce and cheese. It was literally buttered spaghetti noodles with a dry parmesean-like cheese sprinkled on top. It was terrible! I ordered my two year old a grilled cheese sandwich. The sandwich was okay, but I tasted a chip that came with his dish and it tasted stale and like it had been fried in rancid vegetable oil!! Thankfully, even my hungry toddler didn't like the chips. The "butter" that came with the bread was a really bad imitation. I took my son to the women's bathroom and it was absolutely filthy and cramped. We only ended up here because the Dixie Grill on Ward was closed down. AWFUL
(1)
Ikaika T.

Nothing is really authentic to a real 'Italian', but if you're going to the Spaghetti Factory for good food, you're going to the right place. I always go with the Alfredo, it's creamy, and depending who's cooking - can end up looking like a block of white cheese when the dish cools off - you decide if that's good or bad. The portions have significantly gotten smaller over the years (or maybe my appetite just got bigger?), but enough to help you avoid the 2:00 AM sandwich/jumbo jack. They used to have live jazz here, not sure what happened to that. There's a bar upstairs with some alright drinks. I ordered a guinness and it was 8 and change.
(4)
David G.

Please, any self respecting Italian would kick your ass if you took them here. This place is Italian American trailer trash. I wish Yelp would allow you to give no stars for a restaurant this terrible. Run while you can!
(1)
Erica L.

Old Spaghetti Factory always brings back strong nostalgic memories. I first came here when I was in high school and have fond memories of drinking lots of the strawberry italian cream soda. I'm a strong believer that no one should go through life without trying OSF's italian cream soda. Each dish comes with either soup or salad and dessert (vanilla or spumoni). I always get the salad, dressing on the side, pesto house dressing and always get the spumoni. Nothing ends a meal like the spumoni ice cream. We got the garlic mizrah... mizaa... mizithra (thank you fellow yelpers!) and the meat sauce pasta. The garlic mizithra is VERY rich and has almost a pungent cheese taste... blue cheese? I'm not a big fan. The meat sauce pasta tastes like the child of cafeteria spaghetti and zippy's spaghetti. If you want a flashback down memory lane, this is the dish to get. I butter up the house bread and dip it in the meat sauce. This place is not my favorite place to get pasta, but due to all the fond memories here, their awesome italian cream soda, and their affordable dinner sets, OSF gets 4 stars from me.
(4)
Wahiawa Wahine 9.

Worst food & service ever. First & last time I'll be going to the The Old Spaghetti Factory. I've been wanting to try this place for awhile, I finally got my chance. First thing I saw was no green pass on the entrance, no yellow or red either. As I walked in I noticed a mildewy smell. We requested a table for two...the hostess said enjoy without even a look, she just stared straight ahead, I swear I saw a smirk. I kinda got worried at this point... We did continue in, The Old Spaghetti Factory is kinda cool looking with the decorations. That was a plus. The waiter did seemed nice & helpful at first. His name is Lance. I explained to him this was my first time here. I asked about the lasagna & chicken marsala... He said it was good & a popular choice... I ended up with platter 1, which is a combo lasagna & chicken marsala. Also came with a simple toss salad, that didn't look so fresh. Waiter did talk me into the Italian cream soda...he said the strawberry & vanilla were the two popular choices. I ordered the strawberry. We also ordered the artichoke dip. Yuck! Yuck! Yuck! I have never met a lasagna I didn't like, until I went to The Old Spaghetti Factory. I could do only one bite of my lasagna. Horrible! I then tasted the chicken marsala, it pretty much tasted like chicken with brown gravy & mushrooms... I told our waiter Lance that I didn't like the lasagna, he asked about the chicken marsala... I told him it was ok...I'll eat the chicken (which was a little dry breast) I was trying to be nice... I then tasted the cream soda (which was almost $5) Awful! Tasted like carbonated water... But you do get to take the glass home. My husband had the Chicken fettuccine which he said was OK. I also had my husband finish my piece of chicken, which he didn't like & said it was overcooked & dry. He also had the strawberry lemonade which he did like. My husband laughed when he tasted the ice cream. We just couldn't believe how bad everything tasted. Sometimes you get a bad thing that might not taste good...At The Old Spaghetti Factory almost everything didn't taste good. Our waiter Lance came by with a take out box for my lasagna... I told him no thanks I didn't like it & l'm not going to take it home. (I thought we understood each other the first time). Lance then brought a scoop of ice cream that comes with the meal.... Even that had a weird taste. Every thing tasted bad, but I only complained about the lasagna. Trying to be nice. Our waiter Lance then brought the bill, with no deductions. I asked why he didn't give me a deduction for my meal. He said hold on and walked away. He came back & said Ed is on his way. Ed arrived at our table shortly after and he explained he changed the price of my platter to the price of a regular chicken marsala plate. Which came out to a whole dollar off... I asked Ed if he could take half off my platter which was $16... Ed said he can't do that because I ate the little salad & the little one scoop of ice cream, with the little piece of chicken. I said I didn't think that was fair. Ed said he's sorry & thats the best he could do. I asked Ed if he was the manager, he said he was. I was very disappointed at Eds reaction. We left it at that & did not leave a tip. As we walked out Ed was at the front. I walked to him & told him I am very upset that the food was bad, but the service was worse. Ed again gave a empty sorry. I explained that sorry don't fix it & I walked away. As I walked a way Ed said have a good night... In front of his other coworkers almost like a wise remark. I turned & said I'm sure you will & I left. There also was a table with a lady & her two young son not far from us. She had ordered the same platter as I did. She didn't eat it either... I asked her if she liked her lasagna... She made a face & said no. She said the chicken marsala didn't taste good either... She didn't know what it was but it just didn't taste good. I said I agree... Tasted kinda like brown gravy, she said yes like cafeteria brown gravy. She was very nice, she did not complain to Lance our waiter. She left her food on the plate & paid whole price for everything. I did explain to Ed & Lance that the lady didn't like her platter either. Which made no difference to them. I thought maybe that would of showed them that I was not trying to be difficult. But they didn't care.
(1)
Cooldudeyo808 ..

I've been coming here a lot recently. I'd say maybe about 4 times this past month. Every night I've had a different host and waiter with their own personality. As fellow yelpers mentioned, a few of the employees here carry that "I hate my job" expression. I completely agree that it makes for bad customer service. Despite that, the other few employees that I've encountered were good. I usually order applesauce instead of soup or salad. Only one popolo female waiter made me feel uncomfortable when she took my order. She kind of snickered while writing it down. I then felt like she paid more attention to my other half then she did to me. Ugh. Anyways, I made her work for her tip. On a good note, there was this young Asian male that did great. They were near closing but he took his time with our order and held a smile on his face throughout the whole night. He deserves 5 stars. I wish I recalled his name so I can personally applaud him. As for the food, it's good. I like my sodium so all I need was salt and more cheese. My favorite is the combination of Mizithra Cheese and Browned Butter with Marinara. With the bread on the side, it's perfect. I recommend The Old Spaghetti Factory if you're looking for a casual sit down meal. Ask your host if you can have a table away from the crowd if you want the noise a little toned down.
(3)
Amelia D.

Used to dine at the OSF in Seattle and always had a great experience. Visisted the one in Whislter and was great as well. Cant say my experience was the same here. For starters the smell of the place is awful, like wet moldy carpet. Ordered the "MEATY Sauce Spaghetti" based on the description it promised a decent amount of meat. Needless to say it was a runny brown colored sauce with traces of ground beef. BF ordered same dish as me and son the ravioli. We did come in close to closing time but were assured they were still open and taking seatings. Waiter forgot our appetizer so we cancelled it. Service was okay food was terrible.
(1)
Rich M.

Not real Italian food but it's cheap. The place is nice and the service is good. Great for kids
(4)
Mel B.

This has been a long time fave for decades and I've eaten at many locations around the country. And yet, this location has the most nostalgic feeling. It is the first one I ate when it initially opened. Came here with many friends along the way. We decided to come here because Gabriel B. had never been and he wanted to compare it to Buca. And, the guy loves spaghetti. It's a Monday night so I'm not expecting it to be busy at all. In fact, dead. Parking was spaciously easy backing up my point. When we finally walked in I was shocked to see the place about 70% filled. On a Monday night? Really? No biggie as we were seated right away. Our server showed up taking our order of drinks. Being the veteran, I passed out the paper menus and choices were made quick. Gabriel B. took the Fettucine Alfredo, Mog P. took the Chicken Parmsean, and I my all time fave Italian Sausage with Meat Sauce. The bread was brought declicious as ever but no garlic butter. Man, that hurt. The salad was next. Kinda wilting but still delicious. Seems like the factory was slipping. Gabriel B. ordered the Cotton Candy drink that came with real cotton candy. Very interesting. Too sweet for my taste. Finally, the main course came out. The Fettucine Alfredo was deliciously creamy. My Italian Sausage was satisfying as ever. I gave half of it to Gabriel B. just so he could have some meat. He loved it. Mog P. loves sausage and had to share some with her. With the meat sauce and noodles, that was a hit all around. The Chicken Parmesean was cooked tenderly and was very tasty as well. We finished those meals very quickly with everyone saying how full they were and couldn't eat another bite, not even drink anything for that matter. Then, the Spumoni ice cream came out all of sudden we had room. When the bill came and I included the tip, I realized I spent half the amount what I normally spend at Buca and I can't say which one tasted better. What I do know is this factory does include more food with their service. All in all, a fantastic night sharing with the loves of my life one of my favorite places that I am sure we will return to.
(4)
Nani G.

This has always been an old favorite. You can always hear the kitchen bustling about no matter what part of the restaurant you sit in. Today the air was very stagnant and it was very warm and uncomfortable where I was sitting near the caboose. When I mentioned it to the waitress she just blew it off so I fanned myself with a paper. I was able to place my order relatively quickly, but did notice a family who came in before me with no silverware or drinks. The father became irritated and went for the manager and I still got my salad before they even got the drinks on their table. The food was good and came out fast. I barely received my salad when the spaghetti came out and was placed on my table. I felt funny eating while that family was still waiting for hot bread. My waitress was friendly and a bit scattered. She was supposed to handle the hungry family's table, but got replaced by another waitress since they were obviously ticked off with her service. She didn't seem to care when the manager told her the table was covered. She also didn't care when she brought me melted spumoni ice cream. It was so soft that it was almost a milkshake. I had her bring me another and it wasn't much better. I wish they'd step up their game and improve in their customer service. It would be a place I visited more often. Maybe one day.
(3)
Carrie G.

I'm going to call the Spaghetti Factory a gem for the class of dining it's in. It's not fine dining. It's not a mom and pop all organic joint. It's a big chain style restaurant, but considering all the pros, it has going for it, this is a solid choice for a night out, especially with a big family and even more-so if you're dining with kids. The pros: -Parking -Size (it's huge inside, lots of tables so easy if you have a large party) -Price- everything on the menu is reasonable -Taste- I enjoyed everything -Good for kids- coloring mat, crayons and a balloon artist -Drinks- they have a decent wine/beer/cocktail list The cons: -The service is just ok. The servers are nice, but they're young and if their game were better, they'd be working in The Cheesecake Factory or somewhere else. -I really don't know of another con. Maybe that the bathroom is upstairs, so if you have mobility issues, this is not good. We had 1 of each appetizer, and the clear winner was the shrimp/artichoke dip. It came with a generous serving of grilled and buttered panini bread. The shrimp are small and the portion of dip was tiny compared to the bread but it was tasty! The olive tapenade was salty but good. Very savory. Because a little goes a long way, the bread to spread ratio was good. The cheesy bread was ok- not worth ordering again, IMO. That was the least fav at the table. The sauce they serve it with is tasty tho. The salads- I had the creamy house pesto ranch, and it is 'ono! The salad is one of those sad iceburg lettuce with a few shreds of carrot and cabbage, and lots of croutons (no tomato, cucumber or anything else). Whatever, it comes with the meal. Brother in law didn't like the honey mustard dressing, but he can be picky. I got the garlic mizithra pasta with bacon, mushroom and garlic and all that shredded cheese. The brown butter sauce wasn't too overwhelming- a very light coating. The bacon was crispy. Mushrooms were sliced kind of tiny so it was hard to taste the flavor. It was delish. My brother in law ordered his with extra garlic (I'm stealing that move next time!). I got a large side of the brocolli with mizithra cheese and brown butter sauce. It was cooked perfectly al dente, and smothered in cheese, but the butter seemed to have been forgotten by the chef. It was still good, but the fact there was leftovers means the rest of the table wasn't crazy about it! Best part was when the balloon guy came around and made the toddler a balloon unicorn. She absolutely loved it! He also made a motorcycle for the birthday boy, and a large black sword for my father in law. It was a fun gathering, enhanced by a big decanter of wine. I look forward to going there when an Italian craving strikes and I don't want to spend a lot of money.
(4)
Krislyn S.

We were placed in a corner of the restaurant. Waited for 20mins to order our drinks before a busboy noticed that no one attended to us. He was kind enough to get our drinks and our soup started. Our server finally came and explained to us that there was apparently a confusion between the servers and who was to take our orders. Our orders were rushed and they most definitely looked rushed. Pasta were off to the side of the plate, tomatoe sauce was splattered on top the plate. Half way in to our meals, our servers tells us then that they have ran out of ice. So we ended off drinking with warm water/soda. Everything was just a mess.
(1)
Sean Z.

Man this place can get backed up! It is usually very busy during dinner hours. Sometimes the lines are so backed up I have to divert my way to another nearby restaurant. Maybe they are understaffed? Since most of the time, I see several seats open even when people are waiting. However, if I'm craving spaghetti enough, I'll stick it out and wait. It is a really good place for large parties because the ambiance can be kind of noisy. Although I've had better, their spaghetti is delicious. The olive tapenade and house dressing, is bomb. A suitable substitution for the olive tapenade could be their cheesy bread with marinara sauce! Most of the meals come with a soup or salad, choice of main dish and dessert. If you happen to have room for their Oreo cookie shake, try it! The thing is probably like 1,000 calories at least but it's very tasty. Most of the servers here are good. They are friendly and accommodating. They hustle; well, they kind of have to with their volume. Parking is really up and down, lots of break ins in the structure so park there at your own risk. The reasons why I short this place a star is the long lines. Sometimes the staff does not communicate with the customers well enough. It can be a madhouse but communication and personability with customers can make the entire experience seemless. Another thing is the food, I'd say they are pretty consistent but sometimes the food quality isn't there or the portions are completely different. By no means is this a gourmet restaurant, but it is a longtime staple here. Crunch down on the little things and this could become a perfect diner for a family outing in town.
(4)
Magi D.

Was served by Sandy (she worked upstairs), good service, good food, and atmosphere. But the thing that was a turn off was that she circled the "tip" portion on my receipt that I was supposed to sign since I paid with card. Really? It was untasteful of her to do that, it was tempting to leave NO tip for that.
(2)
Mami Y.

Ive been going here since I was a kid, and I love how not much has changed inside. Food is great and I'm happy that they now serve a gluten free menu. Minestrone soup and house bread is always delicious. I hope they stay open for years to come. Ive heard that ward warehouse might close to make room for yet another condo. Hopefully those rumors aren't true!
(5)
Gluten L.

The food is not great. They do have gluten free food, but it's not that good. We used to go to the one in Riverside, CA years ago, and I liked it. Not so much now.
(2)
Cody T.

First time here for me. My girlfriend been here before. Made reservations prior just to avoid having to wait long and got seated right away. Server was nice only came back once but we didn't really need anything so it was ok. I ordered the garlic shrimp fettuccine. Sauce was sure creamy and the shrimp was perfect. Not overlooked at all and NO TAILS!! Just a personal preference not having to bite the tail off. Girlfriend ordered the potpourri. She said it was delicious just like she remembered. And for dessert we both had the vanilla ice cream. Nothing fancy there but still good.
(4)
Sasha L.

Oh, the memories of spaghetti factory and my childhood! I stopped coming here a few years ago because I felt the quality wasn't the same as it used to be. But I popped in here with my boyfriend a few days ago and was very pleasantly surprised! We had the manager's special (I chose clam pasta and the browned butter pasta) and my boyfriend had the chicken Marsala. They both came as meals, so we also got a soup (minestrone) and a scoop of spumoni ice cream with dessert! We also ordered the cheese dip as an appetizer, three meatballs and a bottle of Pinot noir. Needless to say, this was a lot of food! And in comparison to the past, their food quality is really good now for what you're paying. I would definitely come back for another meal after doing some shopping at Ward Center!
(4)
Fifi C.

The complete meals come with salad and dessert and the portions are good. One time we tried the special gnocchi but it was very starchy like it wasn't cooked enough. Really good for kids and families. I like the large upholstered seats. Staff is very attentive.
(4)
Leslie A.

[Location & Parking] This restaurant is located right inside Ward Warehouses on the 2nd floor. Since this is at Ward, there is ample free parking. [Interior & Ambience] The inside has an older American era feel to it (like from the 60's). If you're lucky enough you may have the opportunity to eat on the bus. The lighting is also dark/dim in the restaurant however don't let this lighting fool you into getting in the mood because this is a family restaurant. Therefore, expect it to be loud and noisy from chatter and kids. [Service] Call ahead to make reservations. I arrived about 15 minutes ahead of my reservation time but the staff was able to seat me promptly. I was really surprised at how fast the service was considering I came in on a Friday night. Our server was really quick to take our order, bring out our food, and always made sure our glasses were never empty. [Food] I love how they have their 3 course meals! You select an entrÃ©e and it comes with bread, salad/soup, and ice cream and all of this under $20 which is not bad considering that the entrÃ©e portions are huge! What I usually order is not on the menu and I like to make my own pasta. I get a combination of the Mizthra cheese and white clam sauce. It tastes super good if you like the creamy/cheesy pasta sauce. It's a good balance of dry (Mizithra cheese is like Parmesan cheese flakes) and saucy (white clam sauce). [Overall] This restaurant is great place for families or large parties. I feel like this is the best Italian restaurant where you can get your bang for the buck (appetizer + entree + dessert). However, if you're looking for quality Italian food with a more serene atmosphere, this is not the place to go
(3)
Kyla A.

I'll keep coming back for spaghetti. The portion is huge. The service is superb. The atmosphere is nice.
(4)
Paula H.

PROS: -Really cool looking interior CONS: -Overpriced -Unimpressive wait staff. I got the 'I don't like my job' vibe. -Food is basic. It tastes (seriously) like something you'd get in the frozen food aisle, but the off name brand. Cannot even believe people like this place. 10/100 Yelp Challenge 2015
(2)
Angel H.

I really like the food here. I know, I know, the food isn't really authentic Italian pasta, as I've been told. Actually, I would have to agree with that statement. For me, food doesn't have to be authentic to be good. I prefer their green salad with balsamic vinaigrette over their minestrone soup. It's something about that dressing, not too acidic with a hint of sweetness to it. When I came here the other day, they had clam chowder instead of minestrone. That was a nice surprise that I couldn't pass up. Anyone that knows me, knows that I'm a clam chowderholic. It was good with big chunks of clams. Yummy! My favorite is the garlic mizithra. It's just like the mizithra cheese and browned butter, but they add extra ingredients to it. It's so much better with the garlic, bacon and mushrooms. I get this almost every time I come here. They're having a special now, the garlic shrimp capellini. I might have to come back to try it. The meal also comes with ice cream, vanilla or spumoni. I wash the meal down with this drink called cotton candy limeade. When you first get it, it's really sweet. Once, the ice melts down, then it's perfect. They also give you cotton candy that they put on your straw. This time, it came with banana flavored cotton candy. I got to love it! The server we had was really nice. He was really patient and kept bringing out the complimentary bread, which meant the entrees took a while to get out. I ate half of my pasta and took the other half home.
(4)
Tamra P.

I will preface this review by saying I'm reviewing within my filter of having 2 under 3 and this place being a good spot for a family dinner. I believe the keys to having a great time here are having low expectations, and knowing what to order. We had a gigantic party of I think about 25, with quite a range of ages. Waitress was friendly, all the food came out relatively quickly and everyone was served at a reasonable time. Probably as "all together" as you can get for such a large group, considering it was also Fathers' Day and pretty busy. We could have probably used an extra table added to be a little more comfortable but we managed. The challenge with having 2 under 3 that are both on table food is that clever mix of ordering as little as possible to satisfy everyone. Anyone that has experienced feeding a one or two year old knows that whatever they might like is a complete crapshoot sometimes. At the same time, if we are paying for a night out, the hubby and I don't want to be unsatisfied with our meals either. Nor do I want to pay for an entire kids meal that gets thrown on the ground or shoved away. Thank our lucky stars that my ancient memory of my last meal here deducted that one child would probably like the brown butter mizithra cheese spaghetti while the other one would probably like the spinach and cheese ravioli (he is more inclined to eat something that has touched red sauce). So hubby ordered one manager's special w/ the mizithra/meat sauce combo to share w/ #1 and I chose the ravioli/spaghetti combo to share w/ #2. Both kids "pounded" their portions. My daughter, with mizithra cheese all over her face kept saying "SO DELICIOUS!" The table bread was tasty as well. What I remembered loving was the pesto dressing and spumoni ice cream; neither disappointed. The kids dug into our spumoni first, then when that was gone stole vanilla ice cream off grandma. Even if the salad was iceberg lettuce.....I really ate it for the pesto dressing. Again, use your kid filter, not your date night filter. We didn't actually sit IN the caboose car but both kids really enjoyed seeing it and seemed like they wanted to be inside on our next trip. Would I book a date night here? No. But will I return with the kids? Definitely.
(4)
Nadine S.

I have never been here before but needed a place close to ward avenue for a business meeting and chose this place. Big mistake. The restaurant is beautiful and the service is very good thus the 2 star rating. The managers special which is thin spaghetti and 2 choices of sauces was what we both had mizithra cheese and brown butter and the meat sauce. Though there was a lot of pasta the flavor was bland and very basic. Nothing special at all. The meal came with soup or salad and bread plus spumoni. I also ordered the olive tapenade as I usually love this but it was so salty you couldn't even eat more than a small bite as the salt was overwhelming. Best part of the meal was the spumoni. At least I can now cross a restaurant off my list as no need to go back.
(2)
Caesar P.

Service was good. Pasta - not so good. We had the spaghetti with Marinara sauce and also with meat sauce. Pasta was blah and both sauces lacked taste/seasoning. Also had the lasagna and chicken fettuccine. Quality and taste were consistent with that if the pasta dishes. Lot of room and large tables so it's a good place to bring the kids or if you're with a bunch of friends and food quality is not important.
(2)
Alizabeth H.

We waited about 10 minutes to be seated and got a good seat. The had fast service and the order came to us correctly. The food was nothing special. I had the mud pie and it was not good at all. I love mud pie and had really great mud pie in the past. This mud pie had very light flavor. Not much of a coffee taste. The Oreo cookies didn't have much of a strong Oreo cookie taste. I love the bread that comes out but the food I could make myself. The price matches the food so I guess its a good place to eat at. All in all, its 3 stars from me. Sorry guys
(3)
Lori I.

UPDATED REVIEW. STEALS and DEALS for MEALS $5.99 complete meal (KIDS MENU) comes with salad or applesauce, entree, and dessert! This is cheaper and healthier than going to Burger King and who doesn't love spumoni ice cream afterwards! $4.99 & up L4L (Lunch for Less, Mon-Fri weekdays) makes this very economical. Add 75cents for gluten free pasta. I don't love the food here but for the price, I get awesome service, no cleanup, no dishes, and air conditioning! Win. During the summer break, we were able to eat here for about $6 per head. That is a steal. Until your child wants to order the $2.99 cotton candy limeade: yelp.com/biz_photos/the-â€¦
(3)
John F.

This place has been around for decades and has had hundreds of reviews. A bunch of us recently went there before a movie since it is conveniently located only a few minutes walk from the Consolidated Ward Theatres. My only advice is to order a lighter meal from the senior menu. You can save a couple bucks and still have room for popcorn at the theatre. See my picture if you have a twisted sense of humor.
(3)
B B.

Been awhile since I've eaten here but you can't beat the price for the meal you get! We had the garlic cheese bread appetizer which was yummy. I chose the minestrone soup which was hearty and flavorful. For the main course I had the Crab Ravioli with Pesto Alfredo Sauce. It was good not great but good. For dessert the spumoni ice cream again good but not amazing. Others got the vanilla ice cream and said it was really good. For the included drink I got chocolate milk which I'm sorry was gross definitely didn't taste like chocolate milk. Overall, a great deal and decent taste for all that food for that price. The waiter did a fine job nothing that stood out good or bad just normal but not memorable. Also this restaurants location has a unique really cool design! It was a good experience! Will be back again!
(4)
Brenda L.

The spaghetti is pretty good, but the place kinda creeps me out. I understand that the name is "old spaghetti factory", but everything looks so dark and it feels like I'm in the 1800's when I'm in there...
(3)
Katherine S.

This was one of the worst dining experiences I have ever had. They seated us in some of the most uncomfortable wooden chairs that cause excruciating back pain, I don't know how these are even allowed in a dine in restaurant. The servers did not tend to us once in the first 20 minutes of being seated while the guests around us got visited each at least twice. Thus leading us to leave in an effort to not support such a bad customer based establishment. If it was possible I would leave zero, even negative stars for this outstandingly terrible service.
(1)
Sharon C.

We didn't allow enough time for such a large group (23) before our event at Blaisdell started, but the manager and staff worked miracles to get us served in time to make it! And the Mizithra and brown butter pasta was heavenly!
(5)
Kit W.

Any restaurant that fearlessly agrees to take on a party of 47 (44 of whom are kids/teenagers) and manages to flawlessly carry out everyone's orders deserves a special shout-out. Granted, we had called ahead to narrow down the menu options our party could choose from and dessert was pre-determined. Still, there were only one waiter and two servers, and between just the three of them, everyone felt taken care of. Drink glasses were refilled, orders went to the right people, and food came out quickly. This is more than I can say about some restaurants that are much fancier and pricier. We were in and out within one hour, which was amaaaazing because we all got drinks, salad, pasta, and dessert. A lunch like that for 47 people could have easily taken two hours! Even the young ones couldn't stop talking about how our waiter/servers deserved a big tip. So why only four stars? Well, because even though the service was mighty impressive, the food isn't. It's definitely not terrible by any means though. In fact, the food's much better than what I remember from my high school years (haven't been here in many years...). Food quality had been inconsistent and at times very disappointing back then. So I was actually pleasantly surprised this time around. Was it due to my low expectations or have things really gone uphill? Here's to hoping it's the latter!
(4)
Hohoho B.

Yes.1 star, and as I've been reading other reviews, the only saving grace is the decor. I've always loved coming here because of the feel this place instills when you walk in. Like many other once stellar restaurants, this place has gone downhill. The downhill slide is not the food either, it's the customer service, which is sad because good food can only do so much if the PERSON SERVING THE FOOD SUCKS! We just went last night, party of 3 adults and 3 kids. We sat upstairs in the bar area, which was ok. Server was David....not ok. He was not on top of his game last night (hopefully, it was only last night and not all the time) We had to ask for more bread about 4 times, extra napkins about 5 times, and kept having to ask for more water. We felt like we were doing his job for him. SMH Even when he brought out the drinks, he said "oh my manager will be bringing the POG." then when he brought the juice he made a comment "OH, I guess I had to bring the POG anyway" i mean, WTF?! really?! Maybe I'm judging too harshly, but the 3 adults in my party have all worked as servers in restaurants so we know exactly what needed/should have been done!! To top it off, instead of servicing his tables, he sat at the bar in plain view COUNTING HIS TIPS!!!!! That was too much! Yes, the manager was told and hopefully she took care of him like a good manager should. She apologized and did all the right things, but no matter, he is just lucky we had kids with us, otherwise we would've told him what we thought ourselves! The food was typical Spag Fact. fare. Decent enough to keep us coming back. The service may have tipped the scale in the other direction tho.
(1)
Julian T.

Love the mizithra cheese pasta and the pesto salad. classic and not to expensive. Close to home, frequent visitor!
(4)
Eric N.

Went with a group of three on a Saturday night and it was pretty busy at 6:30. Many large parties were waiting to be seated. The host/hostess used ipads for their waiting list and would text you when your table was ready. We opted out of waiting 45 mins for a table and went upstairs where it was all open bar seating. After securing a table in front of the TV, so I could watch the playoff games, our waiter was very helpful and friendly. The table ordered the special consisting of a rolled pasta with sausage and cheese, pasta with clam sauce, chicken marsala and we shared an order of their cheesy garlic bread. Each entree comes with either a salad or the soup of the day. Mmm salad with creamy pesto please! The food came out in a timely manner and it wasn't too bad. The wait staff were excellent, our drinks were always full and they checked on us often. After we were done eating our waiter informed us that we get free dessert with our meal. I love anything free! The choices were either spumoni (pistachio,cherry and chocolate) or plain vanilla. Everyone on the table ordered spumoni and it was a great way to end a meal.
(3)
Iris J.

Service was exceptional... pesto ranch dressing is more than a perfect dressing for the salad but also is great as a bread dip!!! Fresh bread is even better with the olive oil/red wine vinegar dip...
(4)
Courtney Y.

So, I liked that they gave warm, sourdough bread and butter complimentary as we waited for our main meal to come. I also like that they give you a complete meal with any entree order. I also liked their pesto salad dressing and their pretty affordable food (definitely cheaper than CPK). I also liked their pomodoro with angel hair pasta, tomato and basil sauce which made for a light lunch and their cheese bread (cheese and bread is always a winner!) What was not so favorable were the slightly slower service, the blob of salad dressing that they just splat on top of the salad (I'm a salad dressing lover for sure, but when it becomes more like an order of salad dressing with a side of greens, that can be an overkill). I also was disappointed in their strawberry lemonade, which seemed more to be sugary then lemonade-like and refreshing (kind of a waste of 2 dollars and calories in my honest opinion); I had wanted something refreshing, not a sugary-drink that I could have found in some other fountain drink that tasted better. Also, a word of advice, opt out of the spumoni. Coming here 2-3 times before, each time I thought, "Ooh, spumoni sounds legit and authentic" only to find out that I became bitter as I shoveled the stuff into my face as to not waste any. You would think I would learn after all those times? Opt for their vanilla ice cream instead. You really can't go wrong with that. Looking at the pros and cons, I'd say there's more pros than cons. However, the reason why I would give this place 3 stars and an "A-OK" is that I would definitely not go out of my way to come here. It's okay, and cheaper for getting that pasta fix but every time I go here it doesn't wow me (therefore granting a 4 or 5 stars). Hate it or love it, I chose to "meh" it.
(3)
Christa B.

Okay, so I'm originally from the mainland where Olive Garden and Carrabbas are in abundance so of course me and my family frequent them because they are a good deal for your money. Here, there aren't many affordable family Italian eateries, so coming here I was thrilled! Bread, drinks, salad, and ice cream for under $16 bucks? Sold! I have a love affair with bread, and theirs is good; crunchy on the outside, soft and warm on the inside...mmmm. The garlic mizithra is good, but a bit dry, but I love how it has mushrooms and bacon. Bacon makes everything better, right? The lasagna tastes like a Stouffers lasagna out of the box so skip that unless you like lasagna out of a box. It needs more gooey cheese. The chicken Marsala is actually really good. I'm a big fan of mushrooms and its juicy. The service was really lacking. Our server was slow and inattentive. I actually had to grab the bus boy to ask him to get our server. The food came out at a good pace, but like I said, the server was inattentive so waiting on refills was annoying. It took him forever to pick up our check and bring it back. I'll definitely be back cause I love carbs and this place is reasonably priced, but I'm hoping for a better server.
(3)
Michelle Y.

My family had an amazing experience here at The Old Spaghetti Factory tonight! Great, super FAST service by our waiter Aaron, and amazing food!!! Love the free soup/dessert that comes with the meals. And their sourdough bread is AMAZING! ^.^ All the staff were super friendly, greeting us with smiles and making us feel very welcome from beginning to end!
(5)
Mahina C.

Just as the title says, "OLD" spaghetti factory, that's really what you get. It's not fancy, it's fairly cheap and for as long as i can remember this place has always been busy. Now i'm not saying this place is horrible & i'm not saying it's spectacular either but in all honesty, this place really is just average good. No matter how many times i come here, and always ask myself "why do i come here?" i always come back. The portions are big, and they even offer a "hearty" size which is larger then the regular. I recommend the shrimp scampi or pasta with alfredo. Every meal comes with a a choice of a soft drink and soup or salad. I never finish cause i'm always too busy eating that hot bread which is a whole loaf and delicious! i must say though, not ONCE out of all the numerous times i've been here, have i had the bread come out cold... well actually now just re-reading my review, i know why i keep coming back. for $10 i get pasta, a loaf of bread, a beverage & choice of salad or soup. Plus nostalgia feeling & old semi Victorian chairs (those bad boys are comfy!) with chandeliers for decor? Old spaghetti, you might be old, but you're still a goody to me!
(3)
Kele M.

Food was pretty good ( no idea on what the soup was though.. It seemed like minestrone but with soup intended for Portuguese bean soup) I miss back when they had two different butters for their bread but I guess it's hard times.. And guessing they ran out of salad forks because we has two dinner forks lol Our server Chris was really awesome! Really attentive and excellent customer service! -1 star only because the menu really shrank and most of the wine was only available by bottle and not glass
(4)
Tze M.

It sure is old... I don't know how long this place has been here, but it has not changed for as long as I remembered. Food isn't the greatest, but I like comfort of this corky place. There's only a few things I like to always order. It is the Manager's special; half calm sauce and half mizithra. The side of butter broccoli with mizithra, and maybe sometimes the cheesy bread. The portions are decent. And the meal comes with an iceberg salad and ice cream for dessert! I like to come here with my friend and her kids. This place is truly a family place. It is casual, and the decor looks like a saloon from a movie. Located on the Ward Ave side of Ward Warehouse on the second floor. Parking is free in the mall.
(3)
Blue M.

The garlic mizithra is salty. Like really salty. I would also like to suggest that you make reservations beforehand.
(3)
Brett S.

This place is downright scary when you walk in. It reminds me of that movie "The Haunting." Anyway it looked like they were going after a renaissance look, but they screwed up by putting a giant cable car in the middle of the restaurant that people can sit in and eat. There's a giant staircase that you have to climb if you want to use the restroom..at least the night we were there. The service was pretty bad, I felt like I was bothering the server just by being there and for some reason she would always walk away while I was mid sentence. The restaurant is also VERY loud so maybe she couldn't hear me. The food overpriced and not that good. I would have rather cooked pasta at home and I would have been just as satisfied. If you want pasta and you are in the area go to Buca's, its so much better and the service is great.
(2)
Nickolas B.

I wish Yelp had a negative column cause thats where I would put it... I was in the Honolulu restaurant for a lunch business meeting 1/25/2014 and I'm sure I will not be having one there again. The waitress I got was in "training" so I'm not sure who to complain about? The waitress or the person who was training her? We gave the waitress our order and along with it, I ask for Ice Tea. I got Tea..what happen to the Ice? She told me it must have melted, (during the my five minute visit to the Men's room so I can wash my hand) she offer to bring me a "new" one. The appetizer came out without a glitch along with my lunch partner's salad, ten minute into his salad, I ask the waitress if mine was coming? It seem she forgot about the salad, when it did arrive, not only did it came with the wrong dressing it came with my lunch partner's entree. So now I'm having a salad while my partners lunch is on the table. I told BOTH of them just go ahead and bring me my entree, they both look dumb-founded because not only did she forget about the ice in the tea, the salad with the wrong dress, she ALSO forgot my lunch order. Trainer: " She's in training", Waitress: "Sorry"..and.."How's the food?" ME: "Give me the check" To my chagrin and at the ridiculous situation, I get a check with the full charge. Not a discount for the obvious poor service given. Nothing was offer from either of them for what we sat through and no one from management came to offer any apology or explanation. Thank goodness however I have about 2000 friends on Facebook, I'll be sharing this story with all of them.
(1)
Beverly N.

Got in, got seated in really comfortable "looking" chairs, but they weren't. Ordered our food, it came out fast. But I felt like the food runners just threw the plates on our table and left. One of te food runners even repeated our entrees as she was walking about 3 feet behind me. Our waitress passed us multiple times and never came to check how we were doing. Food Is okay. My bf ordered a chicken Marsala, and idk what possessed them to put a whole lot of cheese on the plain spaghetti noodles. There wasn't any sauce . I took one bite and I couldn't eat anymore. The salads that came with the entree tasted old.. There was, however, a birthday that a few staff members came to sing for but they had really poor enthusiasm after the song and a few of them had their shirts untucked... I liked the spinach artichoke dip, however. I've been sitting here for 15 minutes waiting for our waitress, Megan, to come by. She came by multiple times alright, but never bothered to stop. I was really excited to come here until service was really horrible.
(1)
Andrew I.

The food is great, but the service here is really hit or miss. Sometimes they're friendly and then sometimes the service absolutely sucks. Tonight it sucked.
(2)
Michelle M.

I have been around the block with Old Spaghetti Factory. Seattle, Lynnwood, Vancouver BC...yep! I've been there, done that! I already know that this was surely destined to be a far cry from Italian cuisine that foodies like me & my foodie friend enjoy...but he wanted to check it out since he vaguely remembered the great time we had in the Belltown Seattle location. Gross! Junk! If I wanted Chef Boy Ardee, I would have had a better meal. Everything out of a can or from Costco, Sysco or some other bulk food supplier. Never again!
(1)
Albert K.

It's OK, nothing special. It's located inside a strip mall within Honolulu and reachable by bus or by foot, especially if you're in Waikiki, so get their if you like. I like their soda and desserts too.
(3)
Diane L.

Ehh the pasta was cheap and bread was very sough doughy . However, the waiter was slow. I asked if the mushroom pasta came with a light sauce and the waiter said yes. When my pasta came, it was mushrooms with Alfredo sauce. Alfredo is the heavy, thick, and creamy white sauce...
(2)
Patti L.

We always like the food here and always had good experiences here. This time however, there were 3 of us and when the waiter brought our sodas, he only brought 2 sodas & 2 waters when we didn't ask for water. It took a long time before my daughter got her soda. As soon as we got my salad our entrees came. When he brought our desserts he just plopped it on the table on top off the check tray and went to get our take out boxes. My friend asked a question about the food & for his response I am sorry but that was only his opinion. It will be a long time before we go again.
(2)
Tom S.

came here for my birthday. great service. gets really packed. there was an option for vegetarian lasagna. came out quite full and the meal even included ice cream. the italian soda was pretty good.
(5)

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Address : 1050 Ala Moana Blvd
Honolulu, HI, 96814
Phone (808) 591-2513
Website https://www.osf.com/
Click To Get Directions

Opening Hours

Mon :11:30 am - 2:00pm

Specialities

Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Garage
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : No

Claim Restaurant

Italian Cuisine

The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.

Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.

If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.

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The Old Spaghetti Factory

1050 Ala Moana Blvd, Honolulu, HI, 96814

The Old Spaghetti Factory Menu

Appetizers

Entree Salads

Signature Selections

Pasta Classices

Factory Favorites

Factory Platters

Desserts

Beverages

Healthy Meal suggestions for The Old Spaghetti Factory

Appetizers

Entree Salads

Signature Selections

Pasta Classices

Factory Favorites

Factory Platters

Desserts

Beverages

Dijon Y.

Syvannah O.

Nate D.

Joel C.

J K.

Brandi G.

Kevin G.

Al M.

Zoe T.

Cameron B.

Sadie P.

Terry L.

Anthony A.

Dap C.

Shiloh C.

Mike And Leslie B.

Kelli S.

VikÃ©ndios N.

Tracy U.

Mako H.

Carrie G.

Mami Y.

Gluten L.

Cody T.

Richelle D.

Chelsey N.

Sasha L.

Fifi C.

Leslie A.

Kyla A.

Paula H.

Doris D.

Angel H.

Tamra P.

Nadine S.

Caesar P.

Alizabeth H.

Lori I.

John F.

Amelia D.

Rich M.

B B.

Brenda L.

Katherine S.

Sharon C.

Kit W.

Blake R.

Darcy H.

Anna B.

O O.

Luke G.

Ray L.

Julia A.

Jenny G.

derek n.

Jenny W.

Shayla K.

Meg D.

Jamie H.