Short Review: The Buffalo Wild Wings Restaurant on Ala Moana Blvd is a great place to gather with friends and watch sports events. Although prices are on the higher end of comfortable (for me), the ambiance is wonderful, staff super friendly, food delicious, and parking cheap. So bookmark this BWW in your Yelp app, and put it on your list of places to hang-out with comrades. Now this is how I reached my verdict. Seating: You have a bar area and a restaurant area. The same food is served in both. Presumably the restaurant area is quieter. The bar is the place to go to watch sporting events, and to yell and scream. My Yelp friend Victoria invited me to the bar to watch a Women's World Cup game. She knew the restaurant well, and gave me explicit instructions on where to sit. Victoria and I are great friends, but the truth is neither one of us understand what the other is saying. And so it was with her seating instructions. I thought she wanted to sit at the bar. I got there first and accordingly grabbed two seats at the bar. But knowing how things stand between us, Victoria called a few minutes later to ask where I was sitting. When I replied "at the bar", I expected a gush of appreciation and a couple of "Cheryl, you're the greatest" words. Instead she gave me 30 seconds of stunned silence. She repeated her instructions, and I expressed my bafflement. And so we went back and forth three or four times. Finally she asked to speak to the bartender, whose name is Kevin. Kevin said hello to Victoria and began to nodding his head. When he hung up, he began telling me where I should sit, but the look of confusion on my face stopped him. Instead, Kevin told me to follow him, and he led me to the seats. For a minute I thought he was going to take me by the hand, but that would have been embarrassing - embarrassing for Kevin, but I wouldn't have minded. Now where are these mysterious seats? I shall tell you, because they really are the best seats in the house. The barroom is separated from the other eating area by a low padded partition. A long cushioned bench is attached to the partition, and six tables are placed on a raised platform along the bench. The bench with the padded back is a very comfortable place to sit. Despite the confusion, I'm glad Victoria chose the seats. Staff: All very friendly and efficient, just like Kevin. Orders taken promptly and water glasses filled frequently. Probably none will offer to hold your hand, but they are pleasant just the same. Food: Check the menu on line. This might be hard to find; here's what you do. From the main page, enter your zip code in the box at the upper right. This will bring you to a location listing. Once you get to the restaurant page, you'll see a link to the .pdf menu. Lots of choices: nachos, chips and salsa, burgers, hot dogs, sandwiches, fries, salads, Buffalo Wings (of course) and more. We ordered the nachos, Cheese Curds (deep fried balls of cheese) and Buffalo Wings. The wings come in traditional or boneless with many choices of sauces. Highly recommend both and the Cheese Curds. Victoria was kind enough to share. It's great food, but I must tell you, the Wild Wings didn't taste at all like Buffalo; they tasted like chicken - a very delicious chicken, I might add, but certainly not Buffalo. I should have known. A buffalo is a kind of cow, and we all know cows don't have wings because they can't fly. One did jump over the Moon way back when, but she jumped and didn't fly. I'm sure plenty of people make this mistake, so maybe they should put an asterisk next to the name. At the bottom of the menu they could write: "Not actually Buffalo." (Dear Buffalo - of course I'm just kidding!) But whatever you call them, they are super delicious. If the restaurant served nothing else, the wings would be reason enough to eat there. With the many menu choices, you can return often and never tire of your meal. This is great for a sports bar. In football season, you might consider coming every week. Ambiance: There are many places to watch a game. The best places are those which have good food and attract a fun-loving crowd. Wild Wings is just that. The food is not the cheapest, but it is after all located in the heart of Waikiki in the lower level of a luxury condo. If you should see a game here, you're not likely to go away unhappy. Parking: !!! $1 with validation. !!! In the middle of Waikiki? Outrageous. The entrance is in the rear of the building. After turning on to Hobrun, take the first left. Being Cool: Short hand for Buffalo WW is B-Dubs. They copy-written the phrase (and it's even in Urban Dictionary). Can't get any cooler than that! So, to be cool, enjoy good food, and have fun watching "the game", give B-Dubs a try. I think you will be glad you did.
(5)
Angel H.
I've been here a few times in the past. This latest time was for the NBA draft. Everything here just seems slow from when they take your order to when the food comes out. We must have been sitting there for 10 minutes before the server greeted us. Then, it took another 10 minutes before he came back to take our order. Then, it took another 25 minutes for the food to come out. This place wasn't even remotely packed. It was around 1 in the afternoon. I gave them 3 stars because I do like the food here. They also have a lunch menu special, Monday-Friday from 11-2, and it's a pretty good deal. Check the picture below. The wings are on the smaller side but it's good. My two favorite wing sauces are honey bbq and teriyaki. Today, I also ordered the chicken tortilla soup with tortilla chips and pico de gallo. The soup tasted better than I expected. It was rich, full of flavor with a hint of spiciness to it. While I didn't order it today, the chocolate fudge cake is the bomb. I don't usually like chocolate cake but the one here is awesome. They serve it warm, with vanilla ice cream, drizzled with chocolate sauce. If you're going to get dessert from here, get the chocolate cake.
(3)
Meagab N.
Joshua was our server tonight and he was awesome! The past times I've come to bww the service have been mediocre at best. As a service/bartender of 5+ years I am normally very forgiving. So needless to say I come here for food rather than service. We walked in an hour until closing and we obviously were not in his section. He told us someone else would be our server but he would be happy to start our meal off. we ordered our drinks and when he delivered them we were ready to order so he happily took our order and said he would be our server from then on. So glad he was! Great food always and always ask for Joshua :)
(4)
Maria K.
Not impressed at all. Upon entering, the entire restaurant had a horribly nasty odor and it was so warm in there! We sat down at our table and just stayed hot the entire time. They were out of lids for kids cups. They were out of milk. Out of cocktail sauce; don't even remember what else. Someone isn't doing their job. My Mediterranean salad was good. My son got the popcorn shrimp, which was over cooked. Husbands wings were alright, though, he couldn't eat because it was too warm in there. My father in law had the black and bleu burger and within two bites, said the meat tasted funny. The server took it off of our bill and we went on our way. Once we woke up this morning, I found out my father in law had been up all night vomiting, from what I can only assume was from that burger. First and last time at this location!
(2)
Jessa Rel G.
Half of the fryers were down since last week and they took about 45 minutes to bring our food. Our waiter was not attentive at all, we had to ask other waiters to assist us for the night. The wings barely had any meat. The rice was too mushy. I highly suggest to go to the Pearl City BBW because they have better waiters.
(1)
Angela C.
Always love the Parmesan Garlic wings. 81cent wing night on Tuesdays was a great deal. We went straight to the bar to get a table. Our server was full of smiles and very nice. House was packed and TVs everywhere.
(5)
Nainoa H.
Got here at 7pm for a friends birthday. We waited almost 2 hours for a table. We got a table and the waiter took our food orders. 45 minutes later, the waiter comes back and says that their machine broke so they had to re input our orders in the system. We didn't get our food for another hour and a half. When we finally got our food, it took another 30 minutes to get the check and get change. A football game was playing when we were seated and it finished before we left. We left at 1145. Not a great birthday for my friend... Don't recommend coming here.
(1)
Christina A.
Came by to order food to go, not even to eat at the restaurant 30 minutes before close time and were turned away by staff. Lame. Sign should specify what time food is REALLY no longer served.
(1)
Nani G.
Let me say this place is loud and the floors sticky. I couldn't even walk down the main path without my feet sticking to the floor. It was really disgusting to have to peel my feet up from the floor with every step. The table seating was pretty much cleared and the bar in full effect. Unfortunately, I'm not into that effect so I elected to move to a more calming environment.
(2)
Maria R.
Do you love sports!? Do you like beer!? Then come to Buffalo Wild Wings to satisfy your needs! Yes, YOUR NEEDS! They have tons of TV to watch your favorite team and a bar to accomodate your inner man! YEEeeaH! Anyway!!! This location is my favorite because it is closer to town. I'd like to include that this location have some wonderful staff and have good service despite the Tuesdays/Thursday rush, and despite the wait for the food. Other times customer service is not up to par, hence the 3 star rating from me. First things first, lets talk about PARKING! -- You can park at discovery bay with a validation for a dollar but it is a hit-or-miss during special nights because theres limited parking. Once you enter the parking lot at discovery bay, you are given a ticket. If you are not able to find a parking and decide to leave the parking lot, the parking attendant will have you pay two dollars even if you didn't park. Just sharing this tip because one time there wasn't a parking space available and the guy ahead of us had to pay two dollars just for going around. Fortunately, my car could fit in one of the stalls so that was a lucky shot. You can also attempt to find steet parking along the one way street behind Discovery Bay. And last but not least, you can park at Wailana Coffee House for a dollar (recommended only during dinner times). Dont tell them that you're going to Buffalo wild wings, but do pay a dollar and walk to B-dubs. Don't park there on Tuesdays because Wailana is closed, they will tow your car. ************* My circle of friends and I love coming here on Tuesdays and Thursdays to take advantage of their .80 cent wings. Last night, my S/O and I decided to go here to use a $25 gift card given to us for Christmas. Usually it would be very busy around 8-10pm but we were able to get seated right away; also since Oahu is such a small place, you might see familiar faces every Tuesdays or Thursdays so don't be afraid to say "hi" lol. Anyway, my bf and I ordered onion rings, jalapeno poppers, and 5 different wing flavors: Jalapeno Poppers: your regular, greasy cheesy jalapeno bites. Last night they were cooked perfectly, it wasnt limpy how I normally get it at this location. Kudos to the cooks last night! Onion Rings: they were a bit limpy and not crunchy. I guess when you're hungry you really dont mind it haha. 5 pcs Mango Habanero: 3rd to the last of the spicy spectrum. When you first take a bite, it would seem harmless but wait a few seconds, you'll feel the spice burn your mouth. I would suggest eating this last because the sauce blocks out most of the other flavors. 5 pcs Spicy Garlic: Not extremely spicy. It sits in the middle of the spectrum. I tastes just like a mild sauce blended in garlic salt. Yes this is a little salty. 5 pcs Garlic Parmesan: One of their most popular sauces. Highly recommended to always have it on your table. The spices go so well with the parm. 5 pcs (limited time) Santa Fe: made with Chipotle sauce, and other spices.Personally, it wasn't that great, but it was okay. 5 pcs Asian Zing- Perfect Blend of your Asian sweet and sour sauce and some hot sauce, idk how to explain it. I'm asian so I guess I just knew lol jk. Its in the middle of the spectrum and highly recommended. Last night, we were helped by their wonderful staff, Ellen. I just wanted to give her a shout out for providing great service despite the rush. She was very attentive to all of her tables. Our order didn't take long compared to the previous visits and our food came out very nicely.
(3)
Myrriam R.
First time at the Ala Moana location. It's right across the Ilikai hotel, you can park in Discovery Bay center. Get your ticket validated and you pay $1 for 4 hours parking. We went on a Tuesday when wings are 80 cents a piece! Personally, I think the quality of the chicken wings at this location is better than Pearl Highlands. The wings were bigger and juicier. Wish I had a picture from the Aiea location to show you how small and shriveled looking those pieces were. I don't know if it's fried too long and it shrunk, either way, if I need my hot wing fix it's worth a drive here. Food was great. We got 14 pcs of wings, basket of fries, chocolate cake and ice cream and a cup of coffee for $26! Food was great, will return again.
(4)
Stephen D.
Sat the bar for 5 minutes before I received a greeting. Finished a tall beer before being asked if I wanted to eat. This all happened around 9 pm on a Wednesday with 3 people behind the bar and 5 customers at the bar with less than 75% capacity.
(1)
Krysten I.
Ehhhhh this place is just ok for chicken wings IMHO. I like wings, I don't like the high prices though, so I'll probably only be back for the 75cent wing nights on Tuesdays and Thursdays. I honestly can get my fried chicken fix elsewhere: Popeyes, KFC, heck, any korean place that serves fried chicken, for way cheaper than what it cost me to go to BWW. First, there's no parking, so you're left to your own devices to score yourself some street parking. Your best bet is by hawaii price hotel/chart house, but it's a little bit of a walk. Second, $1.50 per wing is not a good deal. Even if you get boneless wings, they're pretty batter-y. I think people keep coming back for the sauces, because the chicken itself wasn't exemplary. We also ordered a side of potato wedges that were very forgettable. Third, if I'm going to be paying this much for mediocre chicken wings, at least have decent carrots and celery. It's pretty hard to screw that up, right? Wrong. We didn't get celery when our food came out, no explanation, so I asked for some. Our waitress came back and told us they were out. What the heck?!?!! A wing place runs out of celery?!!!! Ugh so annoying (I honestly really love my vegetables and look forward to celery and carrots with my wings). The carrots also tasted funny, like they had been frozen or something. So weird. Service was dismal, it was dark and loud, filled with tourists and little kids running around. If hanging out with military guys, watching the game is your thing, come here! If not, don't come. I know I won't be back.
(2)
Heather R.
Although this is my 1st "official check in," [or whatever,] for yelp; I've, in fact, been to this BWW location several times... What can I say, this gal LOVES her sports [namely my NINERS BIIIIIIIIIIIIIIIIIITCH!) & of course trivia & dem chicken waaangs !! ;) Besides, the regular universal "aesthetically pleasing" BWW decor, the food has always been satisfactory at this BWW, IMHO. I've tried several wing "sauces," and they've all been good to me. A small piece of advice to leave ya'll with - once you hit a certain level of "spicy," you start to lose that good FLAVOR & simply only taste heat anymore. So try to find a level for yourself that's a good "happy medium," b/c there's jus no sense in ruining great flavor just bc someone feels the need to compare the sise of their huevos! --- OY VEYYYY! =b
(3)
Christa G.
Walking in here is like walking into a freaking sauna. My family and I came here because we wanted wings, nothing else. At first the cocky greeter tells us it's a 25 min wait which wasn't a problem. 2 seconds later he tells us it's a 45min to an hour wait. While it only took us a few moments to contemplate since the place was maybe 3/4 full with openly viewable tables, the rude greeter was quick to respond that there was a Red Lobster and Outback down the street. I've never been to an establishment to "shoo" us to a different place.
(1)
Bruno S.
If you're looking at this review I'm sure this isn't your first time at [Buffalo Wild Wings] Bdubs... You're probably back for some succulent parmesan garlic wings and some draft beer and maybe even catch a weekend game or UFC fight on the large screen TVs. Here's why I didn't like it at this location. It's downtown Waikiki but no outdoor seating option. Inside temperature was way too cold for the current temperature outside...it just felt off. The service was bad, not rude or unpleasant just got orders wrong and not everyone got their meal at the same time, some waited over ten minutes after I got mine. I mean it's wings... Parking is available in a large parking lot and only costs $1 when validated at BWW (cash only). It took our friends a little longer to spot the lot but we found it just fine. The location in Pearl City was a better time. Waikiki has much better to offer if you're down there already I would not go to BWW again.
(2)
Marisa H.
Went here on a Tuesday night for the wing special. It was very busy but our meal was great from start to finish. The nachos are huge! If you can request Sara, she was an absolute pleasure and definitely made our Tuesday night.
(5)
Kelly P.
The wings are absolutely delicious here! My friend and I came during their 80 cent per wing Tuesday special and ordered the garlic Parmesan wings. They were just the right amount of cheesey and garlicky. We also ordered the nachos and the chili is to die for. Our server Kelsey was so sweet and had great recommendations and made the whole experience pleasurable from start to finish. I definitely enjoyed my first time at Buffalo Wild Wings!
(5)
Rei B.
The first time I came here out server was great, she was fast on refills and made us feel really welcomed. I believe her name was "Zee", she was great & funny. The second time though wasn't all so great, server was slow.
(3)
Ashley W.
Do NOT eat here! This is the worst Buffalo Wild Wings I have ever eaten at! I was staying at the Hilton Hawaiian Village which is directly across the road from the restaurant so I ordered a takeout and waited for my food. The walk from the restaurant back to my room was less than 5 minutes so the time could not have affected the quality of the food. The wings where dry and old. I usually love to get the fries with melted cheese and bacon but I was very disappointed as the cheese was all dry and crusty. The fries where only partially cooked and there was very little sauce on my wings. Overall this was a terrible experience!
(1)
Tiffany O.
Don't know why we always come back here, oh right, it's mainly just because there are so many TVs everywhere. Not sure if people come here to actually eat their wings. First of all, it is usually almost crowded on Tuesdays and Thursdays (which are the days I usually go). Tuesdays has their traditional wings for $0.75 a wing or on Thursdays for their boneless wings (which is really bad and does not taste good). My favorite sauces have to be (as described on their web menu): Asian Zing - Sweet meets heat: A chili pepper, soy and ginger sauce. Honey BBQ - A sweet, sassy sauce: Savor the flavor. And Blazin' - Keep away from your eyes, pets, children: The hottest sauce we got. You'd BETTER-BE-READY BLAZIN'. (Lol jk I can't handle this at all lol) The menu is pretty organized, and the sauces are categorized from sweetest to HOT. It's also nice because you can order the wings at any quantity you want. If you don't want 12, but rather have 11, you can do that... or whatever you want lol. Hmm, also their girly drinks are pretty good! I'm not sure which flavors we got but it might have been some Wild Berry or Cherry Mojito lol. I wish I remembered... they were really good. If you are hungry, do NOT come here because getting seated is difficult, and waiting is a pain. Once you do get seated though, the server takes literally forever to take your order. The last time I went with a big party of maybe 12 people, our food took almost an hour to get to us. Maybe 45 minutes at the earliest, but it was really dumb. My friend had to refill his meter because he had street parked as well. Our server took forever to check up on us, and when we wanted our checks it took at least 20 minutes because she was doing other things. I know they are busy but we just wanted to get out of there and I'm sure we gave her that vibe. We didn't even come to watch TV, just a get together so we weren't entertained while waiting. When I come here, it is definitely not my choice, but rather because it's a good place to watch any games on TV with my guy friends. Try to avoid when hungry!!!
(2)
Localkine G.
Happy hour is unbeatable. Literally nowhere with better deals than here. Pro tip: sit at the bar
(5)
TeeAeEsAch A.
Craving some fried pickles? This is your destination. Kind bartenders, servers, and garage attendants. Quick, tasty, cool air, diff sports on each TV, and clean tables!
(5)
Kenny R.
The service here is horrid! I'm not going to comment on the food because it's BWW. The wait staff looks so run down, none of them are happy which makes for an awkward meal.
(2)
Youngsoon P.
So many bad reviews ? This is a wing and beer place .. Not a fancy yuppie hang out that serves asian fusion. I go here on Tuesdays when wings are on special and order wings beer and onion rings .. For 2 people with beer and wings and onion rings price is under $40. If you can't find parking in the building than park behind the illikai by the boat harbor and walk over. Some people on yelp seem like the biggest whiners ever... Hopefully some of these haters have some cheese with all that whine.. This is a bar style wing place with young girl servers who wear football jerseys and talk very nice for tips. Maybe all the bad reviews are by jelous wife's ? Anyways if u want wings and beer in a cool place with 50 big screens than go here ... Wanna eat some fancy fusion food with a line going out the door for $200+ this isn't your place
(5)
Darren N.
I'm not a huge fan of chicken wings but this place delivers on the sauce department. You have a ton of choices ranging from various levels of spiciness. A must try is definitely the dry rub. It has a lot of flavor notes my picky pallet can't begin to place but it all comes together well with no mess added. Another big plus for them is the fried cheese curds. Fantastic alternative to the standard mozzarella sticks for all you cheese lovers. We lack this type of food here in the islands so this is the only place I know of in order to get some. Tuesdays and Thursdays are when this place has deals. Prices are reasonable. Go early or prepare for a potential wait. It is better to walk here or find alternative parking.
(4)
John M.
1st night in Hawaii , and everyone wanted to go to a chain restaurant, I don't get that. If it was not for our server would have given them one star. Kris was great, he was very attentive, and refilled quickly. He was very informative to our group on things to do while we visited Hawaii The boneless chicken was awful. Wednesday night special offered tiny pieces that seemed to be mostly breading, not worth the price on special and definitely not worth the price at full price. I had the hickory pork sandwich which was dry, but did have a decent flavor to it. decent size for the price. Our tab came to just under 200 for 8 of us (including alcohol), which was not bad, but I just don't get the extra charge of $5 for ranch. seems like we would have received some included with the wings. I don't see what people see in this place, I would say KFC would have been a better option for chain food
(3)
Brigitte S.
Typical chain restaurant sports bar; bar style food, very sporty man atmosphere. I'm a big fan of wings so I like to come here for the variety of sauces I can have at one time. I'm also lazy & love that they have boneless. One other thing I always order are the soft pretzels. They're crunchy, buttery & soft, covered in salt & come with an awesome queso cheese sauce. There is also a honey mustard but I'm obsessed with anything cheesy. I only come here for sporting events or UFC fights; the atmosphere is not somewhere I want to chill with my girlfriends. But it is great for some cold beer, greasy food & yelling at the tv over a game. Staff is friendly, wait time can be long when busy. Overall a fun experience if it fits the mood! Boyfriends like it :)
(4)
Jhay B.
This is sad. We came to this location three times but all of our servers made our experience the worst. First server was unprofessional and swears while talking to us and forgets us. The second server didn't check up on us often and our last server Julia charged me things that I didn't even order. She can give all the attitude that she wants but if you know you made a mistake you should fix it and not make like it didn't happen. Anyways average customer service. Feels like I'm dining in at McDonald's. Little tip you should phone order since the wings took long and the wings that I got was hard which means it wasn't fresh. Mines barley had any sauce as well.
(1)
Lisa K.
I'm sure if you're a sports lover who heads here to get stoned by the sheer amount of football blaring at you, you're too far gone to pay attention to minor details. I, however, don't know a thing about football, but I DO love wings and beer. The "Gift of the Magi" scenario here is showing up on a Sunday morning with my dad and husband, stoked that it's actually open before the posted hours, but bummed as hell that they don't actually serve anything but "traditional" wings until 11am. Ok, minor setback, but they had a surprisingly full breakfast menu, so I got a Loco Moco that was excellent, given I've only had two in my life. (I'm newly carnivorous.) I also got a "Wild" Bloody Mary which was tasty - nice and spicy, though thicker than I expected the texture to be, which was different. A "Bloody Mary milkshake," if you will. So all that was well and good, but the servers were either too busy watching the games, or seemed to max out at a certain intelligence quotient. I ordered a water, a coffee, and yeah, a Bloody Mary too. I only got one of the above. I flagged him down later and finally got my water. The coffee never did arrive. (I guess alcohol trumps everything here. No judgment on THAT one, but...) Later, we asked another guy to locate our absent waiter and he stared at us as though he'd shown up to the SATs without studying. "Ummm, I don't know who your server is. Do you know who he is? I don't know where to find him." Welllll, if we knew, we wouldn't be asking you, but ok. Check the TVs. Last time I saw him, he was staring at a screen. It did take 25 minutes, start to finish, between requesting the check and actually getting the receipt to sign. I know, because we were still 40 minutes away from wing o'clock and thought it was too long to wait. By the time we paid, it was just about time. So, what's a girl to do, but order the hottest-available wings to go. They tried to talk me out of it. "Are you SURE? A lot of people order them and then throw them away." My doubts crept in, but then I recalled that I've never had something too spicy in my life, so I stayed the course. Took my wings home, dived in to the "Blazin'"-hot glory, and enjoyed the burn licking at my lips. Let's just say, getting those little nuggets of fire redeemed everything else that disappointed me. I am officially lost in the stupor of everything that makes wings and beer worth starting a sports bar chain. I'll be back again. After 11am.
(4)
Annette I.
Reasons for 1 star: 1.) Mannerisms/Etiquette 2.) Food Quality & Control 3.) Service This is going to be a pretty long explanation of what happened only because I don't want others to go through the same thing we went through (or continuously go through). 1.) MANNERISM/ETIQUETTE First off, we were not properly greeted by the FOH staff. A simple acknowledgement would suffice, but we got nothing. Blank faces and stares by extra employees. I hope if management is reading this, that you are aware that your employees are grouping at the front of the store talking story on company time. I did notice however a change in staff which seemed to be a positive change.... Until...... I noticed this job must be so dang easy because right when we came in I seen a whole bunch of empty tables and a group of waiters huddled by the soda machines. These aren't big deals, but it looks like your employees are more preoccupied getting to know each other than their customers. That's fine with me, enjoy your below minimum wage pay. There was only one employee that went above and beyond to give us the customer service that each team member should be displaying when they are on the main floor. I didn't get her name though. Otherwise I'd say move this young lady to a higher position. 2.) FOOD QUALITY AND CONTROL a = It was the first time that my daughters came out and the boneless wings looked like popcorn chicken. WTf? b = rice being undercooked. This is a HUGE disappointment because everyone at our table including the children had undercooked rice. First of all, this shouldn't have been served and second of all if the cooks were doing their job appropriately they would have notice straight away that it wasn't cooked properly. at first i thought it was just too much water because it looked mushy on the top, but I took one bite and crunched down on multiple grains of uncooked rice. Unreal. Who messes up on rice? And I'm sure this was in a rice cooker too. Shame! C= the dang sauce to wing ratio. Look at the picture, my dang honey BBQ wings are swimming in sauce. Can we use a measure please ** KM/HEAD CHEF, retrain employees on proper cooking techniques as I'm sure you don't want food sent back or having to re-fire tickets for careless mistakes. This, as you know, only slows service even more and creates back up. 3.) SERVICE I have to say, our waitress was polite and friendly. She wore a permanent smile on her face as she attended to us. She quickly got the kids orders and the tables drink orders a minute after we had sat down. She made suggestions to save money and honored a special request for my daughter. Going good so far... Then once she came back with the kids foods she took the tables order. Wait time was reasonable, so no complaints there. Anyways, it's not entirely her fault if we were waiting longer because she doesn't actually cook our food. What kind of aggravated me though was when I mentioned that my rice was undercooked, she didn't ask about anyone else's at the table. She took it and was suppose to get it replaced. Instead, she came back out 5 mins later with the same rice containers of uncooked rice and was like "Yeah, they just started a new pot of rice so it's going to be 30 mins." She was like about to give it back to me, but what am I going to do with that? Anyways I told her I'll wait for the rice. I KNOW rice does not take 30 mins to cook. BUT I wasn't going to make a scene for a scoop of rice. I waited for about 15 mins when she came back and was like, "Yeah, I don't think rice will be coming out". I almost flipped out on her. Really after 15 mins you tell me? Instead of offering a replacement item like fries or potatoes or something she was just like "um yeah not coming... So?" I was just like ok thanks. Already had it. Getting irritated by the second now. THEN she screws up on the check. I kid you not it took 30mins JUST TO CHECK OUT!!! I could explain this to you but it gets confusing. She charged me for my cousins dish, and even though I said it was OK to charge for the larger amount she goes and changes it AFTER she swiped the card. Which she didn't even charge my card for the larger total she charged me for my cousins total. Ugh. Whatever, short story she made us wait too long instead of listening when I said it was ok. I was about to give her a $10 tip until she made us wait long. I left her $4 only because I was forced to. I would have left her nothing if it wasn't for my cousins and husband for forcing me to. It's a shame. It's been 7 months since I've been back and it seems that management changed employees but did not change their training techniques. Tsk, tsk. I would say save yourself the trouble and go somewhere else. 80cent wings are not worth it. I live less than 5 mins from here and I can't even come in and have a decent experience.
(1)
Mike V.
I needed a quick meal while on vacation in Honolulu and found BWW. Figured it was a known good time so we went for wings. I will start out with the good - the wings. As usual, the wings were great. That is the reason for the 2 stars. Once I found the location which is not easy to do, I saw 4 employees standing around outside. There were no signs for parking which led to 2 trips around the block. Once I found the lot, it was a maze with once again, no signage pointing to which elevators lead to the restaurant. Got to the restaurant and was seated at a table behind a post. About 20 minutes later, our waiter finally came over. Honestly, I don't think that the host let Kris the waiter know we were there. Kris seemed very new, took our order (pretzels and wings). The pretzels came out about 15 minutes later then the wings about 2 minutes after. It was really a bad experience and I would have told the manager had I seen one.
(2)
Nicole T.
It's funny how there's tables open that just needs to be cleaned and it takes 15-25 min wait. I'm a Host at a restaurant and I do my best to be as quick but here im guessing the Host just stands and wait (sometimes just talking to other workers). Well the only thing good about this place is the food and server "LILO" she's very kind and a good server.
(3)
Mark S.
I usually love wings and went today for some, but sadly for a place called Buffalo Wild Wings the wings were the most expensive thing there. And they had no specials. I'm not big on 6 wings being close to $10 and for 8 to cost about $15 and 12 to cost $19?!? That's just wings. No fries. No drink. So instead I got a buffalo chicken sandwich which came with fries for $11.50. However the fries were cold when the food came out. Since no one checked on me I got up and found help and asked for some hot fries. They were attentive and even refilled my $3 soda. Pepsi products, another negative. So overall, the service was ok, they were very friendly just not very aware. Plus with prices like that it's not worth it for wings and if that's the case I can go elsewhere for a good chicken sandwich and fries plus that place would serve coke. Definitely not rushing back there.
(3)
Paola R.
Buffalo Wild Wings is a step up from Hooter's in terms of food & service, so if I have to choose a chain restaurant to get wings, BWW wins every time. Unless it's football season, you should be able to find a seat easily at a table or at the bar. But oh god, when it's football season, get there early if you want to watch the game--and avoid it completely if you don't. Anyway, I'm more of a boneless wings person than regular wings, and I like the boneless wings here. You have a ton of choices for sauces, but I always stick with the tried & true buffalo sauce. I've gotten the "hot" spicy level before, and they are indeed very hot so order these with caution. Sometimes they have good beer specials; got a pint of Sam Adams Boston lager for $4 just last Saturday. Parking is off Kaioo Dr. and only costs $1 with validation. You might be able to find street parking on that street, but chances are very slim.
(4)
Caitie A.
I don't know why I keep coming here. A bunch of children work here. They need some adult supervision up in here. Hostess always seem to eff up. I don't know why? It's simple, you ether sit me here or there. I only eat here maybe because it's close to work. Thank goodness this place has a corporate name. If they were just any old restaurant name, they would not do so well, in my opinion. Good for ppl who just wanna have a few and watch a game. Star for that. And to top all of it. I didn't get a fork or any utensils. I had to literally ask for them myself. Hellllerrrrr.
(1)
Amy H.
No one ever came to the hostess stand to seat us, so we sat ourselves in the bar area. That was a bad sign, but we wanted to eat here so we did. Took a while for a server to come greet us/take our drink orders, but once she did, she was around often and was very polite. Food was good. Hot and fresh. Despite the place being somewhat poorly managed, the folks in the kitchen were doing a good job. I agree with a previous reviewer that the place seems to be run by kids.
(3)
David M.
A few friends and I headed to BWW for the Gonzaga game during March Madness. This was my second experience at a BWW, with my first being in LA. The Atmosphere - comparable to a normal sports bar. It's a chain so they all look the same. The walls are decorated with jerseys and sports photos. They also have numerous TV's all over the place (the reason we chose to head here). The Food - pretty standard bar food. They are known for their wings (also another reason we headed here). They have different specials throughout the week on beer and food. We ended up there on a Thursday which had boneless wings on special. I ordered these. I had 10 boneless wings, fries and carrots for $8. That is a solid deal in my book. The wings were fine. I can't complain. The Service - our waitress was very nice. She was on the ball when it came to making sure we had enough beer. She was quick and definitely didn't make us wait. The only issue came when we received our food. A male server came and delivered "Asian Fusion" wings to me, which I didn't order. He attempted to put them in front of me and I kindly let him know they weren't mine. After telling him this, he stands there and makes me feel like I was wrong. After telling him once more that they weren't mine he finally left. It was very awkward and even my friends noticed. My waitress came back after, apologized and brought me over the correct food. Overall, BWW is standard. The food is decent and so are the drinks. Definitely head here for games and wings. If you have never been, do not get your hopes up. It's a chain and go in knowing what to expect.
(3)
Mikayla A.
It took them 40 minutes to take our order & another HOUR & a half to serve our food. We were seconds close from just leaving. Keep in mind the restaurant was fairly empty & no reason to take so long. The staff was friendly but the service generally sucked. EDIT: Oh, & this was on the night of my sister's birthday. What a shame.
(1)
Sherylynn S.
I am a woman who is not a big fan of football or any sports. But for this place, I do it for fun with friends who love sports and join them to have good beer and chicken wings. Very similar to Hooters, but no girls with boobies and better food and service. Women, plenty of men hanging out here if you want to get their attention, but good luck because they might be as well distracted watching sports on TV. Men, this is always a place for you if you are a huge fan of sports especially football :)
(3)
Andrew S.
Been here a few times now and I haven't had any problems. Good restaurant that me and my friends like coming to for some delicious wings! It's not a frequent thing though as the wings are a tad pricey but that's BWW for ya lol.
(4)
Beverly N.
Manager Dev gave us the most respectful experience. Along with waitress Nissi and Sam! Tonight was a UFC fight and they all gave us a great night regardless of the business. Mahalo to you all.
(5)
Matthew M.
I've been here many times and can say that the experience been about the same each time. Like others have mentioned, service can sometimes be pretty slow. Often times, it'll take longer than normal just to get an order of wings. And those times my friends and I tried the blazin' wings, it took forever to get a waiter/waitress to refill our water or bring another beer. Definitely uncool. Especially while you're sweating bullets from the heat. We'll usually go on Tuesdays or Thursdays for 75cent wings. Any other day and it can get pretty pricey very fast. I like buffalo wings and often eat them without dressing (I like to enjoy the taste of the buffalo sauce flavor). Their sauce is alright, but I've definitely had better. Mango Habenero is definitely my favorite. It's the 3rd or 4th hottest, but its also very sweet, so be careful if trying it. Drinks are alright and nothing really stands out. They have your typical liquors and beers on tap. They'll usually have a few drinks on special, but nothing that really stands out more than the 75cent wings. Overall a decent place for food, drinks, and/or to watch a sporting even on their big screens. parking is $1 with validation for up to 4 hours, then it can get pretty pricey. Not exactly sure, but I think it was something like $5 for every hour after. There's also street parking, but since it's Waikiki, you have to get pretty lucky.
(3)
Joe R.
My worst food experience.. Avoid the wings... The rubbish they wrap it with is so thick you can't taste the chicken.. Wayyyy too salty... The staff were nice but said they don't eat there... Terrible concept.. Only good thing is the bar feel with all the TVs.. 1 out of 10 is a compliment on the wings... Avoid.. Don't waste your money
(1)
Doris B.
Super slow service. Had to wait 15 minutes for hubby's beer. Reason was because "the bartender was on the phone". Hubby had 2 beers & I had a chilled matgarita & all I wanted to do was finish our drinks & leave.
(2)
Suzanne T.
I love chain restaurants! I've been to this BWW several times - with coworkers for lunch, with my kids, with my bf, and it's always been a good experience. The food and service has been good each time. Sure, it's standard chain restaurant, fried food kind of fare. I don't eat wings, but they have plenty of other stuff to choose from (I like their flat bread pizza things the best, but the last time I got a wrap with hummus that was delicious). My kids enjoyed the mini corn dogs and goofy hats (think: Burger King crown). I don't watch sports, but wouldn't mind accompanying my bf here if he wanted to watch something. They have a nice drink selection so I wouldn't even have to notice what's on the million televisions. ;-) Only down side is the location. Going into Waikiki is a drag. At least they have parking available in the lot behind and they validate. I've heard there's a new BWW open in Pearl Highlands now, so we'll have to check that out.
(4)
LaRaina W.
I love wings, wine and great times Bdubs satisfies all of needs! The artichoke spinach dip is always delicious with warm pita chips, lemon pepper, Caribbean jerk and hot are all my favourite. The service is fast and fun in the bar and the dining room: my most recent Chris was extremely attentive to our table and very courteous to our intense trivia game by never interrupting the timed answer portion and didn't mind excessive obnoxious laughter. The manager Sergio was also very really nice and remembered my usual Bdub friends from our weekly visits by greeting us and checking on our table frequently. I'll definitely be back next week!
(5)
Allison D.
The best thing about Buffalo Wild Wings is the fact that they offer Buzztime Trivia. My boyfriend and I will frequent this place when we get a hankering to play some trivia. The service is rarely phenomenal but because we are just interested in trivia, we tend not to notice the lack of impeccable service. The food is alright, I'm not a huge fan of wings but the boyfriend seems to like them. They have a good selection of drinks and they offer daily specials. All in all, it's a good ol' standby. Insider tip: If you are thinking about going to play trivia, or just to eat, double check to make sure there isn't a UFC fight going on - the place fills up quickly during fights and stays that way until well after the fight is over.
(3)
Valerie G.
Ordered 3 flavors: honey BBQ, Asian zing and garlic Parmesan which were all yummy as expected! $28 for 24 wings isn't bad.. It fed 3 adults just fine. Tried the fried pickles for an appetizer and although that was tasty too, $7+ for the little amount they gave (about 10-12 thin slices of fried, breaded pickles) was ridiculous! At least the dipping sauce was good, I guess. ANYWAYS, we waiting 45 mins to 1 hour for our food! Why?! Waitress said they had 5 to-go orders before us. BWW should prioritize better: if food is available for dine-in customers then serve them first since those who ordered to-go are on their way to pick it up which takes time anyways. Why make dine-in customers wait an unnecessary long time?! That's beyond stupid!
(3)
Jonathon Q.
Really busy on a Tuesday night and it showed. Ordered over the phone for pick up. Had the food ready for us when we got there but the order was partially wrong. The food was lackluster and the fries were dry and a little stale. I've had better experienced from BWW before. This was a letdown.
(2)
Mary G.
Takeout odder sucked tonight even dou we come here a lot. They even gave us a small tiny wing which doesn't count at all. Oh well.
(1)
Jenn S.
Customer service is good. If you like wings and beer, you will enjoy this sports bar.
(4)
Nick B.
Went here at 7am to watch a football game. Despite the a sign saying that they open at 6:30, the doors didn't open until 7. It would have been nice to get in and watch some pre game coverage. They have a breakfast menu, which is fine, and other than that it's your typical BW3s bar. I think you can get better quality for the price at other places in Waikiki and will be finding another spot to watch my football games.
(2)
Kimo S.
B-Dubz! I enjoy it here, especially on Football Sundays. This location was my Sunday morning home for the entire 2010 NFL season and a small portion of 2011. A few of my buds and I would take up a section wearing our team's gear and colors. Majority of us wearing silver & black. GO RAIDERS!! On Tuesdays and Thursdays, they have their Wings specials. Tuesdays being traditional and Thursdays being boneless. I like boneless chicken so I'd come here for dinner. Yup, wings and beer for dinner aint a bad thing. The asian flavored is ono! might I add. I read a few reviews about the food, of all the times I came here only once have my food (Wings!) been a disappointment. It was burnt, too hard and dry. Not even a knife could penetrate that overcooked barrier of skin and meat. I wasn't happy about it of course but atleast they threw in a freshly made non-burnt basket of wings for free to make up for that. Service wise, they are good.
(4)
Mengying L.
Delicious wings with many flavor choices. The girl who served us was very nice and even sang the birthday song to my friend when she took our cake out.
(4)
Jordana F.
The first time I went to Buffalo Wild Wings was when I was attending college in Oregon--wasn't a fan. Went again after a while this past weekend to watch the UFC fights and what do you know....still not a fan. I'm giving this place 2 stars based on the overall experience. If you're strictly ordering wings, then you'll probably enjoy it very much. This place does have some fantastic buffalo wings and great sauces to pair it with. However, I have never liked anything else on the menu. We ordered 2 sample platters--they both costed 17 dollars each and were terrible. The platters contained nachos, jalapeno poppers, pita with spinach and artichoke dip, onion rings, and each plate came with one order of wings. For a 17 dollar platter, I was expecting more food. And the quality was equivalent to that of a cheap dive bar. They have various beer specials everyday. We went on a Saturday so I believe they had bud light, sam adams and dos equis for 5 dollars. Not a bad deal, but unfortunately my license expired so they waiter wouldn't serve me any alcohol (bummer lol). Because they were playing the UFC fights, there was a $10 cover charge. It's cheaper than paying for the fights on your own tv by yourself, but I'm sure BWW made a killing. And also an unfortunate cover charge for anyone craving BWW but not the UFC. Again, if you plan to order a couple beers and some wings, BWW is the place for you. But personally, I don't find anything else on the menu appealing.
(2)
Ryan S.
This is actually one of the worst Bdubs ive been to.... I would say I probably went to this bdubs 30 times while I lived here and probably had 6 or 7 bad experiences... Not a good percentage for a restaurant. Usually though it was the service. They would be dead and I would still struggle to get timely service. Food was always good though never had an issue. Parking was more of an issue. If youre driving there is a parking lot behind that you can park at and you can get your parking validated which is nice too but there isnt a ton of spots....
(3)
Marlei N Charley P.
Kevin @ Disco Bay is the BEST!! He knows his drinks if you go there hit him up @ the bar..
(5)
Raelyn B.
I love buffalo wings. 75 cent wings every Tuesday (traditional) and Thursday (boneless). I've come here almost once a week since my trip to Europe, that's how much I love buffalo wings. There's never been a problem with parking (street or the structure) it only costs $1 after validation. Unless you have time you can wait for a table in the front dining area. Lately my friends and I skip the dining area and sit ourselves in the back because it's just faster and we're hungry. I usually go in the afternoon around lunch time or oddly late during their late night happy hour. I've tried almost every sauce and seasoning and my favorite for both is Parmesan Garlic and Dessert Heat. The wings are always loaded with sauce and just enough seasoning. The hottest I've gone is Mango Habanero.. it's so good but it's so hot! I don't dare to try Blazin though - crazy. Their onion rings are bigger than most and they've become my favorite. I recently tried the mushrooms and those are good too. The staff and servers are welcoming and acknowledge you right away. This location does get pretty busy and when we want something else servers come by awhile later and we wait double time for our food to come. Best part is they're great for groups and splitting checks. Oh and they're cool about changing your TV to watch any game. I prefer BWW over Hooters, but that's just me.
(4)
Marissa A.
Found a long black hair in our wings. When I let our server know, he said "none of our cooks have long hair" and replaced our wings. He didn't even offer to comp some of our meal. Poor customer service.
(1)
Onyekachi A.
Ok I was scared after reading the reviews....I thought to myself...am I going to die from food poisoning tonight? Obviously I didn't cause I'm writing this review. ANYWAYS my family decided we wanted to eat some wings and I'm definitely glad we decided to come here or as they call it "B-Dubs". I'm so sad I forgot the name of our waitress but it was her first day off training and she did an amazing job with making sure that we were happy and got everything to us in a timely manner. If the kitchen was taking a little longer she made sure to go and check and give us an ETA...that's what I call good service! My mom being a Nigerian woman who drinks hot sauce for breakfast decided to get the Mango Habenera wings with rice (She's nuts) and the rest of decided to share the Parmesan Garlic Wings. So I tried one of my mom's wings, ( Who by the way was eating it like it was nothing!) , and as soon as that sauce hit my tongue it was about 2 seconds of a delicious sweet mango before my nose started running, my eyes were streaming tears and my tongue felt as if I had decided to eat fire ants. I had to gulp down my glass of water and one of my sister's. I obviously did not inherit the ability to eat incredibly spicy food like most Nigerians. The Parmesan Garlic wings were so delicious and even though I'm lactose-intolerant so I shouldn't have even been eating them I couldn't stop! Wing after wing after wing until I had to literally roll to my feet. I know that this place has received mix reviews on their food but I will definitely say I enjoyed the wings very much. As for the ambience we came when there was literally only 5 tables being waited on....dead time so I can't speak on behalf of the usual crowd or the vibe of the place when it's busy.
(4)
Vanessa B.
FOOD:We always come here if we're craving wings and not just the usual spicy or sweet. I love the Parmesan Garlic and the whole variety. Only downside, wings are small sized. So don't expect a jumbo wing. But still good. SERVICE: Pretty good service, can complain. ENVIRONMENT: Dark and dim. I wouldn't bring kids here and if you do not during social hour being this a bar type environment. Bring your friends here for a good time and drinks.
(3)
Gary N.
It's where Buffalo wings go wild! There were topless chickens galore here during my visit on a Thursday recently. This place is great for anyone who has a chicken fetish! The wonderful thing about coming here on Thursdays is that it's happy hour all day! This includes 75 cent boneless wings, $4 Michelob bottles and $4.75 domestic light beers. It's sort of like the adult version of Mcdonald's where your chicken nuggets are served with beer instead of soda and you get a choice of 20 different sauces! Saucy! I chose the hottest possible wings, Blazin', which you need to "keep away from eyes, pets, and children." These things sure are blazing and they should have just lit them on fire, because it would have been just as hot. I ordered 10 of these and after one, I had to check if my mouth was indeed blazing, because it felt like someone lit a campfire in there. Service was a bit slow and real men don't drink water in bars. At least it felt this way because they actually ran out of water cups. We were sitting there on fire and there was nothing to put it out except beer. They had run out of milk too. It got to a point where I almost asked them to fill my beer cup with water, but I wanted to be a man! I found parking to be a fun adventure. Fun times were ahead. Parking is located in the back of the Discovery Bay building. It began by having to stop halfway up a steep ramp to get handed a ticket. Next was following the signs and making sure I did not park in a rental car stall. Lastly, it was a little unorthodox with forks in the road and dark corners. Buffalo Wild Wings is definitely a place I will visit again. Happy hour on Thursday is hard to beat and the exhilaration you get from too much spice is refreshing. Can't wait to be Blazin' again!
(4)
Ray C.
Worst place ever, never in the years I've been coming to a Buffalo Wild Wings have they ever closed and done reservation only for an HBO fight! The sign they have posted looks like a 3x5 card on the door. This is absolutely pathetic, lame and makes zero sense! I will never come here and waste my money on this piss poor establishment! Edit: I gave this place a second chance because I just love BWW wings! After a 12 hour shift my gf suggested we get wings and against better judgement I agreed!! After sitting at a table for 15 almost 20 minutes not a single person acknowledged us!! This place is a fucking joke!!!!!
(1)
Lisa Q.
This is a prime example why chains don't work in Hawaii. Walk in to a hostess chowing down on her bento. Then you order wings and it appears all I got was sauce. The waitress was the only thing that was nice about the experience. If I where her I would get a job at a better place.
(2)
Christopher D.
First time trying this national chain and excited to try the wings. Impressed with the amount of flavors to choose from, there is something for everyone...mild and sweet to "burn your lips off" hot and spicy The inside is pretty big and set up into two rooms...dining room and bar area. Great beer selection with a custom brew from Red Hook called "Game Changer". Definitely worth a try if you like hoppy, flavorful beer, not Bud Light (i.e. yellow water) Wings were delicious, just a little more expensive than expected. I'd called them medium sized...not too small, but I've had more meatier ones here on Oahu. Also had a Chicken Ranch Buffalito (?) Sandwich which was way too salty...couldn't finish it. Same for the fries...I found everything overly salty. Service was awesome and the staff is all over you if you need anything...more beer, extra sauces, napkins. When my blood pressure comes down from the sodium intake, I'll return. Maybe only for a beer to watch the game or wings with sauce on the side to avoid the salt bomb.
(3)
Avian M.
I rated it a 3 star due to the lack of customer service. I came in today and Yes; the food is absolutely great; especially how they have .80 cents Tuesdays on traditional wings. I highly recommend ordering the Popular honey BBQ, mango habanera, lemon pepper , potato wedges, and I also recommend trying the "Asian Zing" wings omg, it's amazing! on the other hand, This place lacks on customer service and being attentive with whoever they are serving and who they serve First... -My friend and I waited for a super long time just to get a refill on our waters. in the long run, we ended up NOT getting our refills and suddenly just getting the bill. -The bill took long as well... I felt like I would've just made a run for it because my waitress took long. - We did not tip because of her lack of interest in the costumers and work hobby, being distracted by other people who she wasn't serving. -I also observed customers leaving after their meal, the workers don't clean up the tables/booths right away. I don't know why this would happen because their aren't a lot of people to serve. Even though it's not as crowded, these workers really need to be attentive with their customers and their tables. -... I won't be here coming back for awhile... Unless I'm in Pearl City
(3)
Gerald C.
Came here because we were just across the street at the Ilikai Hotel but should have went to McDonald's instead. We were there on thursday so we order some of the boneless chicken, the pepperoni flatbread and a burger. The boneless chicken was not very good nor was the flatbread. The burger was a bit better but not good as well. All of the food was over salted. Our server was good so we still left her a decent tip but the food was not good bordering on terrible.
(2)
Arthur S.
Buffalo wild wings is so so, they offer a wide selection of wings and I would catagorize it as more of a sports bar. With flat screens tv at every corner of the room there is live sports playing 360 all the time. This place is just like hooters without the girls. I recently found serges in manoa and there wings are bigger and better,although they don't quite offer the variety that chains like here and shooters.
(3)
Paisley C.
I loved it here! the chicken was amazing, the server was awesome and attentive and the atmosphere was great. Let's start with the service! our bartender was a spirited young man who was very fun to be helped by he even sat down at our table to talk us through the menu (we were in around lunch time so it was not busy at all), He was quick to help and always within seeing range (my mother is blind as a bat!). The menu was large with a lot of items other than just chicken wings and the different sauces for wings was incredible. The building was well air conditioned and perfect for taking a break from the hot Hawaiian sun.
(5)
Marella G.
After months of wanting to try this place out, my boyfriend and I finally decided to go tis past Tuesday since it was 75 cents per wing. They tell us it'll be a 25-30 minute wait and we were fine with that. Ended up being about 50 minutes. They seat us and our waitress takes our order pretty timely. After more than half an hour of waiting for our food, she FINALLY comes up to us, glances at our empty table, and leaves without a word. She comes back a couple minutes later and apologizes saying it will only take a few more minutes because "they're backed up back there." She leaves then comes back 10 minutes later FINALLY with our 2 (2!) orders of wings. Worst. Service. Ever. I mean, seriously? Even the party of 5 next to us got their food before us when they were seated 10 minutes after us! Come on B-dubs! It's Tuesday--obviously it'll be hectic because you guys have a promo. Learn to keep up with the demand. I'll admit, they have really good wings. But, having to wait about 2 hours just to eat some chicken? Not worth it. I'd rather order Dominos.
(1)
Bryan S.
if you don't mind homophobic slurs, anti-semitism, and profanity from the staff while you eat and drink trying to catch a game, this is the place for you! I on the other hand, was disturbed and offended by the staff during my recent experience. service: sure it was slow, wednesday at 2p, but that doesn't give the 2 servers to hang out with the bartender while she was doing homework for the majority of my visit. calling each other g@y or f#g and saying that you have a "jew-fro" while working is just short of professionalism. supposedly one of you just got a second job bartending @ Hale Koa? good luck you schmuck! food: had the buffalo chicken wrap, which was quite good. beer: winter seasonal has always been my favorite. overall: can't get past the staff conversations. otherwise would have scored a 3 or 4.
(1)
Mike Y.
Be prepared for a $10 cover charge for UFC fights... That being said, there are a good amount of tables and a ton of TVs... if you arrive early enough. The fights start around 5pm and they start to charge cover at 4pm. If you get there around 4:45 most of the tables are gone and they will post a sign that says standing room only. LAME! The food is your standard buffalo wild wings fare. I feel like the wings here are a little small compared to the BWW on the mainland... maybe I'm just imagining this? All I can say is the atmosphere for the UFC is great over here and the TVs are all pretty clear. I went downstairs to Snappers and that place is awful... just get to BWW early and get a table.
(4)
Maria S.
Good atmosphere, good drink specials..food on the other hand not so good. It's not terrible but I've def had much better than the food here
(3)
Michelle R.
Never go to a buffalo wing place and order fish tacos. Holy Diarrhea. Had the runs all night. NEVER AGAIN.
(1)
Nicole M.
I love to suck on their chicken knobs (aka bones). Yummmm. Best wings on the island.
(4)
Gemma R.
Total with tip $42.00 24 wings - Parmesan garlic, honey bbq, asian zing and hot. 1 baked of fries 1 mango lemonade - delicious 1 coke Server - Issac (hopefully that was his name, it was on the back of his jersey) Came here yesterday around 12 to watch the Steelers/Bronco's game. It was packed, filled with men, way too many tv's and loud. What would anyone else expect. It's a freaking sports bar. Seating was first come first serve, we stood around for a bit before grabbing a seat. Right when we sat down, our server quickly came to our seat and took not only our drink orders but our food orders. We got the drinks quickly and shortly enough, our food. Our server Issac was awesome. He kept checking in, refilled our drinks
(5)
Logan M.
Went to Buffalo Wild Wings for my birthday last night and I had AMAZING service. Shouts out to Yves for being our server last night. He really made my birthday awesome! Thanks bro
(5)
Sharon K.
Terrible terrible service! Don't ever come here for take out. My friends and I wanted to try this place out because of the hype in the mainland and commercials, but oh my word never again. We ordered like 8 different wings to go and looking at the price we expected to get full off of it. When we went to go pick up our order it still wasn't ready so we paid and waited for 15 more minutes. It finally came out and it seemed a lot smaller and lighter than we imagined. Just to double-check (because of our handy-dandy yelp) we opened our order to see if they got the wings mixed up (since yelp reviewers said they often did) the wings were like the size of our thumbs, and some didn't even have enough of the wings they only put in three in hopes to think that we would just leave. We went back and asked them why the wings were like this. They didn't even apologize they took it back and shoved one tiny wing numb with our order and sent us on our way. We checked again no change whatsoever, but decided that we were wasting our time and headed back. I was so disappointed with this place. Service was terrible, and the wings were SMALL and mediocre. Don't even come here for takeout I still don't understand why BWW has a rating of a 3, it should be a 1. So expensive for such crap. Don't come here, just go to the mainland BWW; maybe they're better at what they do than the BWW here.
(1)
Joseph G.
Usually okay, never great, but today they went over an hour at the bar without an offer of beer or food. Pretty bad way to deal with a regular that tips well, especially on a slow day. Maybe spend less time doing construction work behind the bar while you're open. Not a review of the staff. Next time, don't cut everyone.
(2)
Berneta A.
This place always seems to be running out of items or have already run out of items every time I go there. For example tonight, my friend asks for a corona and the server informs her that there are only two left?? How can you only have two left? The previous times I have been there they have been out of Miller Light, Wings, Rumplemans, and on one morning for Sunday football they were out of coffee?? Come on you guys you kill me when you do this! You are THE place to catch Sunday morning football games but I'm not a human being without that caffeine and you all sure do make it hard for me to remain one by running out of coffee!! All in all I've got to give credit to all the servers that my group has had for Sunday mornings. We can be a challenging handful especially when our teams are winning and losing but you servers never make us feel dumb about our antics. I've also got to throw in there that the Coin Toss Flat bread with Asian Zing sauce is by far the best breakfst item ever and what I look forwad to eating while watching the Patriots destroy all other teams!!!
(3)
Brian S.
I enjoyed on my recent trip to Hawaii. I love BWW and wanted to get some business information about this location. I wonder if its a franchise or company owned store? I really wanted to talk to owner or manger but both were unavailable. Maybe one will see this and message me? I hope so...
(4)
Janette P.
Best service we have recieved all week on the island. Kevin our bar tender was great. Very friendly and gave us great places to visit while we were in Oahu. Sit at the bar, he gives awesome service.
(5)
Kate T.
Wait...What is that I hear? Is that the grunting of the manly man? Did I venture into a colony of men? No looks like I just walked into Buffalo Wild Wings. When coming here you are assaulted with sports memorablia and a man cave type atmosphere. Luckily for me I dig that stuff. I love beer and wings and football so this place was great for me. Ladies, want your man to think your awesome? Take him here during a football game and he will think you are a goddess. Trust me. This place is pretty cool it has good wings, good drinks and is a fun place to watch sports. Plus the service is pretty awesome here. But it's really sad that its in an inconvient location. It's tucked on the edge of Waikiki and you have to hunt for the parking lot within the building. But other than the parking I like this spot.
(5)
Jason R.
No value for money. Portions are very small, and the food we did have wasn't very good.
(1)
Honey B.
I insisted on my friends to have dinner at BWW on a Sunday night! We were the only ones at the restaurant and assumed we're going to get a great customer service. However, it was horrible! Very slow and bad representation of food! The server was just not into it. My friends were very disappointed.
(1)
Crystal B.
I was turned on to this place when I was actually in D.C. for a business trip this past November. I went with my good friend from high school and her fiance in Virginia. I didnt know we had one til I came home. I have come here about 3 times and found it to be pretty good. It is always crowded since I take advantage of that .75 boneless or with bone wings special on Tuesday and Thursday. The service is pretty good and the food is always good. I like getting the Mango Habernero even if its a little too spicy for me and I love spicy foods! Its like 3rd from the hottest flavor. Drinks and other foods are decently priced, not too much for a "ballin on a budget" type of person like my self. I recommend this place for you and a group of friends. I wouldnt come here on a date with my boyfriend since the environment is shaped for social gatherings like a good drinking night with friends. I like this place and will continue to come here til I have a reason not to!
(4)
Chris D.
food is awesome but it takes FOREVER! servers always seem to mess up my order. Come on thursday as boneless wings are 75 cents or tuesday where bone in wings are 75 cents. If you don't come on these days it is overpriced. However it gets real busy on those days which probably correlates to the slow service.
(4)
Elaine C.
Went here twice on our HNL trip. It's a hit or miss place. First time here, we tried potato wedges and an assortment of boneless wings -- hot, teriyaki, lemon pepper, and Parmesan garlic. All were bad except for the hot buffalo wings, which were spicy/tangy to my liking. Lemon pepper was basically lemon/pepper powder all over. Parmesan garlic tasted bland and the teriyaki was just BAD. We didn't want to finish our wings. That's how terrible they were. Avoid this and the potato wedges because all the cheese on top of ours were completely dried up by the time it got to our table. You'd think a place that has 'wings' in their store name would have better wings... Second time we came for dinner and had burgers which was a far better choice for us. We built our own burgers and although the waitress forgot lettuce + tomato on mine, the beefy burger patty was juicy and flavorful enough for me to not care about the missing ingredients.
(3)
Yonglin L.
Came here for a "snack", lol. Got the Salt & Vinegar, Asian Zing, and Blazin. The blazin wasn't even that spicy. (I expected spicier, and I've had spicier.) Also rice, and the garlic mushrooms (it was alright) Service was really good! Maybe because it was 3 in the afternoon and only had 2 other tables? Our server was very friendly and came to check up on us frequently, and refilled our cups before it was even empty. Got the cinnamon (bites? Squares? Can't remember) and cheesecake bites for dessert. The cinnamon one was soooo good, even better with ice cream! The cheesecake was okay. Our server recommended the cinnamon too, but we still wanted to try the other one. It's Tuesday, so the wings were cheaper. Overall, the total came out to be $25 for two, which was pretty good! At the end, I was super full, this "snack" was super filling.
(4)
Joakim K.
Went in on a Thursday and got the nacho burger and some chicken wings with honey mustard. Totally awesome! Not very exciting on the beer side, but the food and service were really great!
(4)
Danielle S.
Dined in with two of my friends on a Thursday night for their 75 cent boneless wings (I still prefer traditional just because its more juicier). The hostess told us the wait would be about 20-30 minutes, but we ended up only waiting for about ten minutes. Once we were seated we ordered our food right away since we didn't want to wait any longer. Our wait for our food was pretty reasonable considering how busy they were. Our waitress arrived with our food and that was pretty much the last time we saw her. The store manager came and checked up on us and brought us our bill. Good place to grab a bite to eat. I come here maybe like once a month since the drive is pretty far (coming from leeward). I can't wait for the pearl city location to open up though!
(4)
Jenny B.
Lame customer service. Found a hair in my chicken that looked like pubic hair or just a really thick curly hair. Food is typical so that's whatever. Dessert nachos was the best. I honestly rather go to the pearl city Buffalo Wild Wings instead
(2)
Jeremy G.
If you're in the mood for wings there are only 2 choices. HERE and Dirty Lickin's fried chicken in Aiea/Pearl City. Even on a busy weekend you can come sit down at a table in the bar area and get your food without any extra wait. The price is standard for a Waikiki place so don't be supprised if things seem a little higher here than you're used to. Other than that, it's a great place to catch the games or indulge your inner fat kid.
(4)
Brian M.
The Good - Wide variety of great wings - Good beer selection - Numerous TVs The Bad - Slow service The Ugly - It takes an eternity to get your server to take your order, and even longer to get your food (usually around an hour on Thursday nights) I gave three stars because the slow service takes half of the enjoyment out of it. If waiting an hour for food isn't your thing, order your food along with your drinks.
(3)
Aisha Z.
One star just for the food...everything else like the wait and the service - 0!! They seriously gotta improve on their service...or hire employees who can do way better...my dining experience was ridiculous...from receiving our order after other tables who came long after us to not receiving 5 wings yet still was charged to us...waitress didn't seem genuinely apologetic and always blames the kitchen...I think she may have a case of amnesia because she keeps forgetting our easy requests like packs of sugar or ranch sauce or refills, in addition to the 5 missing wings and a late veggie boat... I do hope and pray that the new location in pearl city will do a much better job than this!!
(1)
Steve B.
Needing a quick snack in the afternoon to tie us over to dinner and we stopped in here. **First the wings were great, no issues at all, served up hot and spicy just as we had asked, and they were quick too. **Service was excellent as well, very attentive However one thing that really seemed to bug me slightly was the funky smell of the restaurant. It was subtle, yet still disgusting at the same time. It really stuck with me though, and just seemed that one too many beers had been spilled on the carpet and not fully cleaned afterwards. I'm sure a good deep carpet cleaning would bring this rating up to a 5 star.
(3)
Misty P.
Went here for the first time for lunch on a Tuesday to avoid the big dinner/sports crowd. I would say my experience here was good. There were about 3 other groups eating lunch in the restaurant so the service, to me, was prompt and friendly. I ordered the spicy garlic wings and the Caribbean jerk chicken wings. My boyfriend had the teriyaki wings. I liked that there was a pretty good selection of beer (yes I had beer for lunch). I thought the spicy garlic wings were good. I enjoyed them, but maybe I love garlic a bit too much, because I didn't really taste much garlic in there. It kind of just reminded me of a buffalo chicken wing. It wasn't that spicy to me either, but as I ate the whole basket my lips did begin to tingle. My Caribbean jerk wings on the other hand, were not my favorite. Maybe I am biased since I make my own jerk chicken with an authentic recipe from an old roommate who was from Jamaica, but I digress... The sauce kind of had a hint of Caribbean jerk allspice, but it was too sweet for my taste. I guess I was expecting spicy and savory instead of sweet. My boyfriend's teriyaki was mediocre to me. Tasted like teriyaki should taste like, but that is not my favorite flavor. The chicken wings were little drumettes so they are small and tiny, but didn't bother me, as they are easier to eat as finger foods. We also had an order of Buffalo fries which are basically fried rounds of potatoes. They are great dipped in ranch sauce. Also, another side note, the sauces: ranch or bleu cheese are charged separately. I was also kind of disappointed that carrot and celery sticks were not included in my basket. You have to order them separately... Overall, I had a good experience here. I'll stick to coming on non busy days/timeframes. Service and food was a-ok.
(3)
Andrew C.
Good wings and sauces. Chain style but not too bad.i would go back but there are better local food joints that I would check out before a chain.
(4)
Joe C.
There are at least 75 restaurants we could have used to order take out food from; we chose Buffalo Wild Wings. It had been nearly a year since we ordered from BWW. The last time they screwed up the order so bad I swore never again. What was I thinking tonight? Did I think they would have stepped up their customer service? Did I actually believe the staff at Buffalo Wild Wings was capable of taking a phone order and then packing the items from the order in to one take out order? I was so dreadfully wrong. I spent $67.00 dollars on food that took me two separate trips to pick up and it was cold and rubbery. I hope they enjoy my money, it is the last time I choose Buffalo Wild Wings.
(1)
Liz M.
I eat at this Buffalo Wild Wings at least once a week since I live right across the street and it is great! If it's just a party of one or two, I'd suggest sitting at the bar. Service is much faster and the bartenders are really cool. My favorite is Tiana. She is super awesome and definitely makes THE BEST Bloody Mary's. It's a great atmosphere, I'm always meeting new people, and you get to play trivia or poker while enjoying a great variety of beers on tap/mixed drinks and delicious wings. I recommend!
(5)
Juliann C.
Bleeehhh. Not a huge fan of this kind of food. But this is just my preference. It is a nice atmosphere though, and I always had awesome service here. They validate up to 4 hours of parking! yay! for $1.
(1)
Nimai W.
People love to hate on this place. Me? I hate to, but I love it. Or at least, I love things about it. I was tempted to give Buffalo's four stars. I'm not a wings guy, but I'll go for some boneless wings, and they do them well. The seasonings for their wings are so good! I've tried about half of the wet sauces and a few dry seasonings, they were all delicious. The Mango Habanero, Classic Buffalo, Garlic Parmesan, the Hot Buffalo (second hottest on the menu) kicked my ass. The tear ducts were open. My girlfriend thought a few were too salty, such as the garlic parmesan. The carrots and celery they serve up with them is a welcomed addition to the meal. They're actually crisp, moist, and fresh tasting. What a novel idea! Not just some chalky, dried up baby carrots that have been sitting out all day. Several months ago, I came here twice. The service was actually awesome. I was so impressed! Since then they must have lost a manager or two because service has taken a dive. Beyond that, the beer these past few times was bad. It was warm and watery. My server neglects to bring it to me until after our food arrives. Yet judging by how much perspiration there was flowing down the side of the glass, it must have been sitting for a good ten minutes. Or they used a warm, wet glass. "Dude, just get water next time." Uhhhhhh you want me to drink water with my wings? Please leave. Now. Parking is cheap with validation, $1 for 4 hrs, but it's very limited. Going on a game day or when there are specials? Good luck. It's funny, you drive around the lot thinking you're going up a level to all this other parking.. Nope, it's a small lot. Still, I do love those wings. I hate to say it, but I'll probably go back soon. I'm holding out as long as I can.
(3)
Alysha K.
Went to BWW to watch a Monday night football playoff's game and it was c-r-o-w-d-e-d! However, even though it was packed, our waiter was super attentive and gave us really good service. He checked on us quite a few times to make sure we needed anything and even refilled our waters multiple times without us having to ask. The wings itself were okay. On this particular night it was 60 cents a piece so can't really complain. My fav flavor was the salt & vinegar. It was tasty and crispy. The nachos was so huge and they put anything & everything you can think of on there. A little too much that they chips itself became soggy really quick. All it all, good experience. The crowd was fun, service was above & beyond, and food was alright!
(4)
Marielle T.
I had dinner with some girlfriends there last night. I would have given this place two stars because 1) service was slow for a house that wasn't full and 2) it took an hour for our food to make it on the table. We watched people come and leave - it's a good thing we were enjoying our drinks and conversation! Our food arrived 10 minutes after bringing the late food to our waiter's attention. We got our appetizer (fried pickles) last! At that point I was hangry - and about to talk to the manager about it. Surprisingly, the wait staff beat me to it. Our waiter had told the manager it took too long for our food to come out - so we had buffalo wings on the house! The manager came out and apologized, too. They definitely need to work on speeding up service, but I'm mostly impressed by the staff taking ownership and their professionalism. They're on the right track to improving business if they keep it up!
(3)
Tamra P.
If the inside workings of a brain of a man with ADD were to be turned into a bar concept, this would be it with the 10 TVs per person minimum. Well I guess that would be 99% of the male population so no wonder the ratio here is like 90% male. The other 10% are females that were dragged here by men and agreed because they were either too drunk or too hungry to protest. It was after 10pm on a Friday night and I was in desperate need of food, much to my husband's delight we indulged his burning desire for buffalo wings. I got a grilled chicken sandwich with spicy sauce. He got boneless buffalo wings with some sort of spicy sauce - there are a million sauces to choose from. Both were pretty good. Service was friendly and efficient. We played some trivia on one of the 400 TVs with our controllers and my husband probably took in snippets of about 35 different games. Biggest perk was that I have secured mega bonus points with the hubby for going with him. I'm already thinking how I will use that. Chick flick marathon? Girl's night out? Make him vacuum this weekend? Oh the possibilities.
(3)
Austin B.
So after work, instead of going home, my friends and I decided to get some food. My friend suggested Buffalo Wild Wings. Wanting to see what it was about, I naturally checked Yelp and the company's web site. Reading other's reviews, we went in expecting the worst when it came to service. Our server, however, was wonderful and she made the experience so pleasant that we would come back. Likes: We didn't realize Tuesdays were $0.60 wing day. At this price, the wings were a pretty good price. Because of this, we got to try A LOT of sauces. They also have a bunch of other reasonably priced side orders (steamed rice for all the Asians out there). Oh yeah, and $1 validated parking. Dislikes: Some of the flavors weren't good. The asian zing tasted like wings with Thai chili sauce, and while it wasn't horrible, I can get a better flavor with Sam's Club rotisserie chicken and the Thai chili sauce. Some of the other wings had too much sauce and the skin was soggy and unappetizing (so much sauce that I didn't need ranch). The wings that had a crunchy skin were good though. Favorites: Someone got dry wings, and they were good because they had no sauce to make them soggy (and I could dip it in ranch). The garlic parmesan one was tasty too. I'll definitely be back here on a Tuesday. I think I'll get more dry wings next time I visit. I'll also give them a call and see if the server is there so I can request to have her. She was awesome!
(4)
Jerrene T.
I am not a fan of Buffalo Wild Wings... It's not like I haven't given them numerous chances either. My husband likes the fact that there are sporting events on every TV and they have good wings and beer. I agree with him on the first thing... if you love sports, you are sure to love BWW for that. However, their wings and beer aren't that good if they never come by to take your order for either. Their service is terrible... I am not sure why they don't do anything about it... maybe it's because they know they can skate by on the fact that they show sports constantly which appeases most men. However, their wings are okay... I am sure I can do better at home with some frozen wings and a sauce recipe from allrecipes.com . Make sure you're not in a hurry and you'll be okay here. Thank goodness they offer validated parking otherwise you'd be paying an arm and a leg to park somewhere in Waikiki. Also, they do show UFC events for a cover charge.
(2)
Hawaiian G.
Really disappointed because the quality and the service has gone downhill compared to say, a year ago. A year ago: This place used to be a fun place to hang out, food was delicious, service was nice, food came out quickly..... Now: The quality of the wings has gone horribly wrong. There is just something odd about the wings they serve nowadays. Did they change where they purchase their wings? Odd as it may sound, each wing is HUGE. Uncomfortably huge. I usually order medium sauce on my wings - but the sauce isn't infused with the wings at all. It looked like they squirt the sauce over the wings and quickly smeared them just on one side. The wings were tasteless and dry. Service: What's going on? - we went there on a Wednesday afternoon for lunch. The place was practically empty, maybe about 4 or 5 tables with customers - the girl took our order (I ordered wings, my friend ordered some type of chicken sandwich with fries) and I kid you not, it took about 30 minutes to get our lunch order. We sat there with our drinks going "how hard is it to make half a dozen wings, and a chicken sandwich?" The waitress kept passing by going "your food should be ready in a minute" "your food should be coming out shortly" and nothing happened. Then, when my friend's sandwich finally came out, the order was wrong (had sauce that she didn't want) and they had to re-do the sandwich!!! The waitress had an attitude about it too and I can hear someone in the kitchen talking about us. I should have called the manager right then and there. I started on my dry huge tasteless wings while my friend sat there for another 10 minutes with nothing to eat. The place smelled moldy, was dingy and dark, service was painfully slow, received wrong order, the wings were funky, tasted dry and they were HUGE. Find a different distributor and get some real buffalo wings! It will be a long time before we return to this place. Too bad, it used to be so much better. I used to remember managers walking around making sure the customers were being taken care of. Was there a change of owner or management? Something just wasn't right.
(2)
Marie A.
I have been here twice so far, and it was during the 60 cents wings. I gave it a 4 star because its not the BEST chicken. However, for the past visits I have done, I was satisfied with service, considering it was Tuesday. If you're a impatient person, I'd rather not go on Tuesdays, because they get really busy. On the other hand, I definitely love the variety of flavors. I usually order honey bbq, garlic parmesean, & thai curry!
(4)
Stephanie K.
I've been to quite a few BWW throughout the country. I find this one to be fairly underwhelming. It is small and the ceilings are quite low making it feel even smaller. They don't' have any large projection screen or anything to watch games on. As a result, you can't see very many TVs easily. Our waiter seemed incredibly nervous and I actually saw one of the manager talking incredibly rude to a few of the servers. For mediocre bar food I would say go elsewhere. They don't even have a great setup for watching games.
(3)
Anthony P.
I think the staff was angry at us for coming to their store, this doesn't seem fair because they didn't even know us.. The clientele seems to fit solidly within the lonely single serviceman demographic, and seeing as I went with my girlfriend to watch a baseball game, did not seem to warrant much regard not coming with a party of four or more. The single reason for our stop at the restaurant, to watch the Red Sox Yankees game, was a failure; we waited 15 minutes for the manager to come change the channel, she couldn't find it, left the tv on a children's golf show and walked away. I feel abused as a consumer for living on an island, but whatever, the wings were alright.
(2)
Irene G.
Came here last weekend with the bf. It was pretty crowded but we were able to sit at the table tops near the bar so it was first come first serve. I love when places have that so if you're lucky, there's no wait! Three stars for the handful of times I've been here. The wings are always consistent and they're onion rings are really good. This past weekend I was craving a salad so I ordered the honey bbq chicken salad while the hubby ordered wings. Ok, I get that they were pretty busy this night but we waited over 30 min. for our food. 30 min for a salad? I took my first bite of chicken and it seriously tasted frozen! It's as if it's all pre-made and they stick it in the fridge until someone orders it. Maybe mine was in the back part of the fridge? Anyway, I ordered it with the bbq ranch sauce and I was so hungry I didn't realize that I had poured regular ranch over my salad. When I had asked the server for more dressing she said "you got ranch?" and I said no I had the bbq ranch. I could tell she messed up because I did not initially have the bbq ranch. She was right. When the meal was finally over and we paid the bill, it took her forever to bring us back our change. At first I thought, maybe she didn't hear me when I said I needed change? Note to all servers, once someone pays their bill, there's no point in holding on to their money and helping other people. Obviously they're done with their food and want to leave. It will only lower your tip by making them wait to get money back! I guess this time was a somewhat miss and all the others were just ok. So they get 3 stars from me.
(3)
Thomas N.
Pretty decent wings. Get the boneless Honey BBQ. Parking can be a hassle because the structure as well as the individual stalls are very narrow.
(3)
Edward G.
Really between 2.5-3 stars . The food was decent . The service is questionable. Once the food was brought to our table we never saw our server untill we were thru. He never checked back to see if we needed our drinks refilled or if we needed anything else ( which we did).
(2)
Jeronimo C.
I expected more from a place that charges premium prices for comort foods. The wings were tasty as expected. I was disapointed with the ceasr salad because it was smaller than i remember at other BWW. Service was ok.
(3)
Esteban W.
Honestly - who comes to places like Buffalo Wild Wings and, obviously Hooters, and enjoys them? Places like these were built to give men a place to escape their women, and for women to come and stare at hotter men than those who they are with. The quality of food isn't meant to inspire you. It's meant to fill your mouth between gulps of beer. Over salty and super spicy so that you - guess what - BUY MORE BEER! You can lie to yourself and say you like coming here because they have all the televisions and you can watch all your sports in one place - Really? How many times have you come here and been able to follow all those sports? Half the time I go there I can't even sit in front of the TV with my desired game playing - the other half its so loud and crowded that I spend all my time trying not to smell the B.O. from the people at the table next to me. Where the F*ks my wings!? So I order boneless wings - 8 of them, about 9 bucks, but they're breast pieces... I get that they're boneless, but they're not wings and why are they cut up pieces of breast - why not just make strips? Eh. I seriously doubt that someone in the back is slicing up chunks of chicken, breading each with care, frying them individually then preparing them to my own specifications. I'd be amazed - AMAZED - if these chicken bits aren't simply a SYSCO restaurant supplier product that comes frozen - popped in the fryer - then tossed into a bucket of sauce. I don't understand charging so much - if not to simply rape the customer from a buck or two. Oh well - where else you going to go? Hooters? I come here to escape the pregnant servers at Hooters. OVERALL: BWW is what it is. A really big bar. To call it anything else, like a "GRILL" would be stupid. Obviously. However - you just get the cravings and have to come here. That's fact. I know I don't like to write reviews on huge chains - but - blah, I am bored enough to write about BWW. Anything that you can get at BWW, can be made at home, with less noise, better friends, easier access to TV and cheaper beer. Plus you don't have to worry about parking if you stay home...Unless you live in Discovery Bay - then, Whomp Whomp.
(2)
Billy N.
I've been here 3 times and each time that I came it was to watch the HEAT play the NBA finals. I only like coming here when a group of my friends and I want to just watch a big game and drink some draft beer. I like coming here in particular to watch big games because they have 2 million TVs and they have overhead speakers so that you can hear everything that's going on during the game. At other establishments, such as the Shack, you would not be able to hear anything on the TV. Anyway, enough about my ManChild love for sports and beer. Their wings are DELICIOUS but they are kind of small. If you order 18 pieces of chicken it comes with celery and carrots with ranch! Gotta have your vegetables right? I wouldn't come here to have dinner with your significant other because if your significant other happens to be your girlfriend and hates everything about sports, she will definitely be bored. BUT, if you come here with a group of friends to watch the Super Bowl or the NBA finals, it's pretty chill. I like coming here with a lot of people so that when my friends order fries, sides, and chips and dip, I can just mooch of of their food! :DDDD I came here with a party of 15 and they gave us individual checks! So BombDotCom. Enjoi!
(4)
Michelle M.
I guess I'm just not digging the Buffalo Wing craze that seems to be sweeping the nation. I do like a good serving of Buffalo wings when I can get them...just like anyone else, but I just cant seem to find the right place for them here. Coming in to watch the Lakers game, we decided that grabbing a beer nose up to the bar and chowing down on some apps would be a great way to start the evening. Then wings were ok...Mango Habanero came highly recommended. They were alright. What I was not digging was the cheese sauce for the bagel like warm pretzels we ordered. Why could we not get over how the cheese sauce had a very unmistakable scent and flavor of YELLOW Curry. I know a thing or two about Yellow Curry and I swear, they have Yellow Curry in their Cheese Sauce. Not a win in my book. Nacho Cheese definitely should not have Yellow Curry powder in it at all. Boo to Cheese Sauce here! Otherwise, the service was pretty darn good. We asked for them to change the channel for a us a few times and they gladly obliged. Not planning to make this my weekend sports watching venue. I think my comfy sofa is still best for that.
(3)
Larry C.
This was undoubtedly my worst dining experience that I have had in recent memory, which is a real shame since the food is good. Service and management need improvement and managers should have more flexibility in addressing guest needs. To outline my experience: The restaurant had a "please seat yourself sign" granted it was a late, 11:25 PM when my party of 3 arrived at the restaurant was scheduled to be open until 2 AM. Upon getting into the dining area, there were many open tables with only 8 parties in the restaurant, excluding about 4 people at the bar. It seemed like the seating should have been more concentrated in the lounge area. Instead there were large spaces between tables which made for a dead atmosphere as well as inattentive wait staff (counter intuitive since they each only had 2 tables to service). We waited nearly 30 minutes to be brought water or menus despite the restaurant having only 8 parties seated with 4 servers and 2 managers working. Upon receiving the menus, the wait time was not addressed, as if we had just got there. Once the appetizers came out we did not have place settings nor did we have napkins. At the time the server came out with the second appetizer he asked if we needed anything. Already frustrated, what was I supposed to say at the time,"Yes we would like our time back, and for place settings"?. After the food was served the waiter was attentive (we ordered a total of 2 appetizers, 2 sides, and 2 entrees, no drinks totaling $50). At the time our check was brought I politely pulled him to the side, informed him that I was wondering what took the menus/water took nearly 30 minutes and place settings nearly an hour and 10 minutes during a very slow period. At this point I was not planning on leaving any tip but wanted to give him a chance to explain the situation which to me looked like a lot of people being very inattentive to their tables (on server was sitting at a table with customers). Zachary noted that he did come back multiple times [after the food was served] to see if we needed anything never addressing the fact that the service did indeed take an excessive amount of time. He said he wished we said something sooner, and I asked him what I could have said that would not have made the dining experience awkward, is there a nice way to say "you took a really long time"? He politely asked what he could do for us (one of the most loaded questions I think you can ask a guest). I noted that we had been there for a total of 1 hour and 40 minutes and that truly the meal should have taken only about 50 minutes to an hour, and asked how much he thought the time of my party was worth. Again being that my bill was $50 I wasn't trying to get a huge gift basket of free stuff, rather just rectify the situation and leave a better than bitter taste in my mouth. To be completely logical I told him that my time is worth roughly xx amount hour (not to mention the rest of my table) I said that this would be fair compensation. He stated that he was unable to accommodate this and would get his manager. The assistant manager Rachel came out and we discussed the situation. She was shocked, said that it was completely unacceptable and stated that she could take care of ...drumroll... 10% of the bill, which came to $5.00. Being that this barely took care of a happy hour appetizer I told her that this seemed almost insulting in light of the obvious poor service. She said she would be happy to speak with the head manager, note that at this point there were about 6 parties in the restaurant. Over the next 5 minutes she spoke with the manager, a male, who walked into the kitchen with her. At the point she came out a cook came out of the kitchen to watch her. This led me to wonder, if people are concerned, why is the head manager, a male, not coming out to defuse the situation. It seems very irresponsible and unbecoming. Rachel came back to where I was, off to the side by the register and said that unfortunately she was unable to do anything and that everyone had asked me if I needed anything. I again stated that this all happened after the water was brought out and after the appetizers were dropped off. I asked if I was supposed to flag down a server to announce my arrival. She said "no" and stated that the kitchen was closing down and that may have led to workers slowing down. I asked why the kitchen would be shutting down 2 and a half hours before closing and how that would affect the front of house servers from maintaining their sparsely populated sections. She was unable to answer and again apologized and said that there was nothing she could do. I asked for contact information for a regional manager and she would not provide this to me and instead directed me to the online survey. Needless to say and excessive and frustrating waste of my time. I do not plan on eating at this location again, which is very unfortunate because the product and brand are very strong and enjoyable.
(1)
Angela A.
After coming here every week during football season, I've finally learned what's best here: the honey BBQ (traditional) wings, fried pickles, and soft pretzels! You have to wait until after 11 am for the pickles/pretzels but you can get wings at any hour. The Bloody Mary's aren't bad except that I forgot to say NOT spicy! It stinks being a wimp. The management has been really accommodating to our group of Penn State fans/alumni that come every week, letting us have the same section and kind server each week.
(3)
Ax C.
Standard franchise wing and sports bar. Slow lunch service but friendly staff, decent wings, but nothing worth repeating.
(2)
Bronson O.
Awesome bar foods for really good prices! Wings can get expensive but definitely are a deal on tuesdays and thursdays. Beer specials vary throughout the week. Service is excellent. Overall, really a great place to kick back and relax
(4)
Violet P.
When we were seated, they put us in a table close to the tvs. If you like football, you will love this place. We asked to move to a booth but the hostess said the waitress was on her break. Was there just one waitress in the whole restaurant? But they did move us and our waitress was friendly and provided good service. My husband and I wanted to try the wings but we also ordered other food off the menu. He also had a burger and I had popcorn shrimp. Since I'm not a fan of spicy food, I got teriyaki wings. I was disappointed with the sauce, it didn't quite taste like teriyaki, and they soaked my wings in it. I've had better wings at other restaurants that did not specialize in wings. The shrimp was ok but it came with a lot of fries. This restaurant was fine to try once, but next time I'm in the mood for wings in Honolulu, I'll probably go elsewhere. I was disappointed with a wings place not to have great wings. If you are a fan of sports though, you may enjoy the atmosphere.
(3)
Amanda P.
i was VERY disappointed in their service. this was our very first time attending BWW given the fact that i have a very traditional Chinese mother who never wants to eat anything outside of the asian category we went on a tuesday night around 5 o'clock, it wasn't very packed and they didnt seem too busy. im not one for drinking but after a 16 hour day at work, i was ready for a beer. i asked for a platinum and the waiter noticed that my ID was expired by 2 days, ok so i completely understand she was just doing her job so i didn't mind. she left and took 20 mins to come back to take our order. she wasnt the most friendliest person, she didnt smile not once. seems to be irritated the entire time with us. we finally got our wings, the wings were pretty good, i enjoyed the honey bbq flavor. we wanted to order more, but she was no where to be found, and our water cup has been empty for some time. she finally came back and i ordered a burger to go specifically asking for no onions no pickles. she comes back with our order and something inside me tells me to check the box. we got an order of hotdogs PACKED with onions and pickles. smh, so we called her back and told her she gave us the wrong order, she rolls her eyes and goes back into the kitchen. comes back a while later and says "heres the right order" and walks away. i again opened the box and it literally looks like shes taken the burger and flew it into the box, and the burger and fries were all mixed up together, completely unpresentable. for all i know she probably gave it a spit or two.we called her back to take it off our order. she did, and had the audacity to ask if we wanted desserts. after that she made us wait a really long time to get our check to us, we werent sure if we had to go up to the front to pay. but reading all the other yelpers, it's official their service just sucks cock all together. anyways, never again.
(1)
Julianne C.
Two words: Parmesan Garlic! Although the wings were a bit tiny, the flavor of this won me over! I came here knowing that I won't get a Michelin star cuisine...so if you're looking for some pub grub (wings!) then heck, why not?! Though it could be a bit pricey...
(4)
Frances B.
This is the place to go to for wings - mango habanero is the flavor of choice. I have yet to truly venture outside of ordering wings. I mean, it is called Buffalo Wild Wings. If it weren't for the company I have when I go and their mango habanero, I don't know how often I would go... Service is so-so. Most if the times I've gone I had to hunt a server down for either a refill on my water or the bill. Sometimes it takes a while before they even take my order. For wings, I will be as patient as can be... But every so often, the hunger comes out and her feet start tapping. So let's just say the wings are worth it.
(3)
Keahi R.
This buffalo wild wings is great! Always good, always friendly, it's right around the corner for me..they always have every game on, take out is great too. For a guy like me that loves sports and loves good food this place is my kind of joint..definitely go here if you are in the neighborhood, not super cheap but wont break ya either..
(4)
Arynn I.
So I like this place on the mainland and was surprised to hear there was one here. (shows you how long I been off island) By the time my girls and I arrived, the people we were meeting were just about finished eating...But lucky for us they all got another round. As we sat down, the server they had was ending her shift they paid her and we started our order with the next girl on the floor. I think her name was Kayla...and it was her first day on the job! She was great! I tried this mountainberry tea lemonade which was tasty...but I didn't finish all cause I got full. I don't remember what was in it but it was a mix of sweet and tart and liquor and tea. It was yummy-if you like the frou frou drinks- and not too strong. Well, I got something off the insert; a sampler of sorts. It included soft pretzels, wings, chips and spinach dip, mini corn dogs, and jalapeno poppers. I was really hungry when I ordered! When it came out I realized how much food it was...and no one wanted any. Oh well, I ended up eating a litte of everything and taking it home. I got the Asian Zing sauce on my wings which is my favorite! It's like spicy teriyaki sauce. It had a nice kick (hence the "zing" in the name). I also tried my friends jalapeno cheese -triangular fried cheese with jalapenos inside. Also had a very nice kick! I ended up eating only one of the 2 soft pretzels, 2 chicken wings, one popper and one corn dog. We ate all my chips (less for me to have to take home) I noticed there was a lot of younger people...i would say under 35 or maybe late 30s and everyone there seemed to be having a great time with their friends. I actually didn't pay attention too much to my surroundings cause they were showing highlights of UFC on the TV right in front of me. And UFC has kind of grown on me. (long story that doesn't pertain to BWW) I have to say, depending on who I'm hanging with will be a determining factor to if I were to come back...But I love their food and our service was wonderful! And parking is validated...only $1.00 on the way out! #Yelp 365 Challenge- 040/365
(5)
Terri K.
I fell in love with this place when I was in Oregon for college. When I heard they were coming to Hawaii I was really excited. However, the service has really killed my spirits. The food is still up to par and everything I remembered it to be. However, the horrible service is one reason why I don't want to go back. There were so many people on staff, but no one was helpful except the hostess. Once we got to our seats it took us forever to order. Then once we ordered our food took forever and when that came we didn't have any utensils. It was difficult to get the waitresses and waiters attention for some water. We quickly asked for the bill so avoid any more delays. Not sure why the service has been terrible like this each time I've gone there. Note to others...order take out to avoid the long, unnecessary wait. Food still tastes good.
(2)
Ariana L.
I come here for two reasons. The wings and the chill atmosphere. I sure do love my wings and this place definitely satisfies my cravings when I have them. They also have decent wing deals on Tuesdays and Thursdays. Service has either been a hit or miss on multiple occasions but it's never deterred me from coming back. I also love that they're open late until about 1:30am. Can't beat that.
(3)
Steve P.
Great place!
(5)
Chanel I.
I love this place! But the only reason I'm giving it 3 stars is cause the parking. As the employees say and the signs they have around says, $1 for validated parking. But for the past two weeks when this one guy works, he still tells me $2. The last time, I told him no it says $1. Then he's like "oh". I've heard him ask the other cars leaving if they have any extra change and when you pull up to give him the ticket, he doesn't even look at you. He's looking down at whatever he's looking at and will look at your validation sticker and say "ok $2". Obviously he has a job but I guess he's not happy with his pay or whatever. He shouldn't be charging customers more than what they're supposed to be charged. I'm sure he pockets the extra cash. They should fire him!! I go to BWW every Thursday & now I don't wanna go if he's gonna be there. I know it's just over $2, but I can't stand when people aren't doing their job.
(3)
Kanya E.
Let me preface this by saying: I have been to many countries and many cities and many eateries in those places, but BWW is my FAVORITE place to eat ANYWHERE hands down. I LOVE THEIR WINGS. They aren't any kind of culinary genius, and they aren't quality made or made with great ingredients. What they do have is crispy and juicy wings with a selection of really delicious sauces. I may not be a huge fan of some of their sauces, but I have never had a sauce I really didn't like. I also love the sports bar atmosphere and playing trivia games at the table with my friends or husband any time I go. All that being said, this BWW is the WORST one I have ever been to. The tables are ALWAYS dirty. The wait (not to get a table, but at your table) is literally unreasonable. I understand it is a busy place, but I have never waited at the door to get in (unlike every other location I've been to) and the service is still much worse than the other locations. It is really disappointing, BUT there is only one on the island so when we crave wings... dirty tables and sub-par service here we come!
(3)
Vinny L.
I've been to more than a dozen BWW, and this has got to be the worst. They are under staffed with terrible service. I've been to this particular one 3 times. The bartender doesn't know how to talk to customers. She has a bad attitude. I asked about my food and she said she's not the cook. If this is a cooperate store, they may want to reevaluate this store. I always have a great time here but this one is really bad. Save your money and your experience.
(1)
Jennifer N.
I was having a chicken wing craving like no other, so I ended up here. I had the asian zing salad to start which was super spicy. I love spicy but this salad caught me off guard. I don't usually eat chicken wings, so this place is okay since it offers other choices. I ordered the soft pretzels which were pretty tasty. I am sure I will be back as football season is just around the corner!
(3)
Brad M.
The great thing about BWWs is that it is always consistent. I took a walk here to grab a beer while the wife was shopping. The bartender was very nice and I love their wings. SOOOO much better than hooters or anywhere else. The beers are around 5 bucks and the bar is large with a friendly waiting staff. I would go back if I lived in HI...but the BWWs here at home is equally as good. If you need a place to watch a game...this is it!!!
(4)
Jayson D.
Stay away on Tuesday nights! I'll say up front: Any other night, B-Dubs gets four or more stars from me. But this two-star rating goes directly to the Tuesday night experience. I've been here a hundred times, and I most recently visited last night. Tuesday nights are when the traditional (i.e., bone-in) wings are on special. And this place turns into so much of a zoo during the tiny little dinnertime window that (1) you'll end up waiting more than two hours for a table, (2) your wings will be overcooked and will have become the tiniest excuse for wings you've ever seen, and (3) the staff will be so frazzled by the time you're seated that you won't get the relax-and-unwind-after-a-hard-day-at-work experience you came for. If you insist on Tuesdays, show up after 8 or 9 p.m., when the dinner rush has subsided some. (My guess is that these same harried atmospheres will pervade the Thursday night experience as well, because that's when the boneless wings are on sale--be warned.) Better still, get an Island Discount (i.e., ID) card. That gets you six free traditional wings when you purchase a dozen of the things. And that is a BETTER deal than you'd get by waiting for the discounted wings on Tuesday nights. Plus, you'll get more mellow and attentive staff, near-immediate seating at the bar at least, and an all-around better experience. This review focuses on the Tuesday night experience. Read what everyone else has said regarding the general to-do with this place. I LOVE B-Dubs. I do. It's where I go to watch games, eat ordinarily great wings spun in tasty sauces, play Buzztime Trivia, and relax. They're usually very consistent, which is why I feel justified in offering this critical little missive today. If you're about cheaper wings at all costs, head there on Tuesday. But if you're wanting the usually consistent experience B-Dubs was designed to deliver, wait for another day. I would like to acknowledge Rachel, though. She was a fantastic and attentive server despite the utter Tuesday-night chaos that was swirling around the restaurant. We brought an outside birthday cake in and the management gave us no hassles. Rachel even brought us extra forks with which to eat the cake. Because we had so much cake left, we were happy to share it with the staff. (Hopefully a little treat to ease some of what must be miserable Tuesday nights at work.)
(2)
Jon A.
Being originally from Ohio, these are a dime a dozen there. So it was like a home coming visiting this one. The sauces are what make this place, and of course they have all of them here. Nice layout, tons of TV's for football, and we had great service when we went today for the 2nd set of NFL games. Also, a tip on parking. You can park at Ala Moana Center for free, and walk there in about 10 minutes.
(4)
Linda K.
I'm gonna be honest, I rarely eat the wings here. Most of the time I go for the buffalo wrap. I've had the burger and I've also had wings but the wrap is my number 1 pick. The service is always good. I've never been stuck with anyone that had a bad attitude or wasn't service minded. It's only been one time that the server forgot one of our orders (fries) but he came out soon after that with freshly made fries so it was ok. Overall I like going here but most of the times I order to go because I live just down the street.
(4)
Dustin R.
What can I say? I'm a sucker for this place. Although the service can be slow, the food is just good enough to mostly help me forget. One thing to note is that when I say good enough, I actually mean good enough for a sports bar. The wings are fairly standard (bones and chicken) but what really sets this place apart is the many types of sauces or rubs you can get on your wings. My favorite is the "Asian Zing" but you can try for yourself. Besides the fried food there's a ton of TVs showing sports or highlights to keep you busy while you eat your food.The place can get pretty busy during big games but I don't mind and you'll most likely see me there. If fried food, beer, and sports are your thing, I would suggest checking this place out.
(3)
Robert S.
Food was not bad, like many other chains it is predictable. I asked about a military courtesy when the bill came and was given a rude look and a simple no. I don't expect to get a discount but my thought is that if a business offers it, why not go for it. So Dee, if you're wondering why you got a four cent tip..... It's because you're rude and have not realized that your income is tied to your interaction with customers. Next time try saying, "No sorry we don't do that " or something to that effect. A snotty reply will get you nowhere little girl.
(2)
Krystle K.
Happy hour is awesome!! If you go on a Tuesday, it's 40%off of all wings and if you go on a Thursday its 40% off of boneless wings! It can get crowded there so I suggest going around 6-630 if it's in the evening. Parking is in the structure and let me tell u that the structure is a pain in the butt to get around in. Make sure u get your parking validated so that u only pay a dollar. As a heads up, this place doesn't specialize In mixed drinks, so I suggest sticking to the beer. They have quite a variety of beer do that's good.
(3)
Ryan T.
Let me just start off by saying that I love deep fried food as much as anyone, but the wings here were really not that great. Were it not for it being 60 cent Wing Tuesdays, I would be even more disappointed. Besides some of the wings being overcooked, the sizing of the wings were really inconsistent. Out of all the sauces that we tried, the only one that I really liked were the Asian Zing and Caribbean Jerk. The food aside, BWW is a great place to watch any sort of sports event. The decor and plethora of flat screen tvs is outstanding. In a perfect world if I could, I would bring my own food and just buy drinks here. That being said, I would still come back here to hang out with my friends, but I probably would have to go someplace before or after to pick up decent food.
(3)
Jyen A.
The service was really slow... I dont know if it was a bad night for our server but we had no service what so ever. Makes me not want to go back. Ever.
(1)
Melissa A.
Sunday, around 2:00 p.m., was drivin through the town, looking for a place to eat and saw "wings". Huge bar, lots of TV's playing different sports, lots of beer on tap and beer specials. Dos Equis (amber and lager) were both on special for $5 for the large glass, yay! Got the wild wings (we like to keep it spicy) and they were gooooood. It is a little pricey ($1.00 per wing), but definitely well worth it if you're looking for some kick. Nice and crunchy outside, juicy inside and as you brought the wing to your mouth, you could smell the heat coming off of it. Also got the basket of fries, which were, well...fries. My new favorite wings in Hawaii (and yes, it's better than the Shack). They validate parking, but we didn't know so we parked two blocks away. Came back just in time to stop the crack head from breaking our car window, so I recommend parking in their garage. My only gripe is our waitress was a little slow, they kept changing the TV that we were watching and it's aalllll the waaayyyy in Waikikiiiiii.
(4)
Omar M.
soooo good, atleast reminds me of the mainland. went here after a day at ala moana beach park (~10 min walk) great, various sauces as usual and ideal for that craving.
(4)
Kim M.
I like the wings here. They have a unique selection of sauces. My personal fave is the Mango Habanero :) It's spicy, sweet, and a little tangy! The spicy garlic is a winner too! It's not as spicy, but the garlicky flavor is killer :) I appreciate the fact that they have different flavors and not just different levels of spiciness. +1 for that. I haven't tried any of their other food items, just the wings.. I mean, after all... it's called Buffalo Wild Wings. LOL @ Emi's review. Seriously, she's not kidding about 'Manotopia' This place is always packed with guys every time I've gone. (I've only been to BWW a handful of times...) BWW is really big, nice, and clean inside. I like it. However, I'm not a fan of the location. It's right on the cusp of Waikiki... that could be a bad thing especially if you're drinking!!! O_o This is not someplace I would go on a regular basis, but I'll be back for some wings for sure! and for the BWW Blazin' Wing Challenge!
(3)
Marissa J.
It's a big bar, although there weren't a lot of people there. I guess it was an off night. The BIG TURN OFF was the service. The waiter we had was rude. He went by to everyone to get their order except my friend and I. It wasn't like we didn't look like we were going to order. He just completely ignored us. He's lucky that our party met the amount of automatic gratuity. He wouldn't have gotten much from me. Towards the end of the night he got better. I think he got the hint that he was being rude. The food was okay to me. Their known for their wings. My boyfriend and his friend got the spiciest wings on there and he said they were really hot. If you like hot wings and bad service come on down to Buffalo Wild Wings.
(3)
Reyna Q.
Sooo disappointed! When living in Las Vegas, we used to go to BWW atleast every week. After moving back to Hawaii, we finally decided to get our fix. It's definitely not the same. The food was alright. The atmosphere was bleh. The service was really nonexistent. Most of the workers seemed to be on something. I asked if they had fruit punch since it wasn't on the menu, but our waitress said, "No, we only have Fanta fruit punch." That's when I knew this wasn't gonna be a great experience. We ordered my 3 year old son a cheeseburger slammer; specifically saying it was for him, but they brought him the adult size. Tried to get our ticket validated and was sent to the front only to get sent back to the bar. Don't think we'll ever come back to this location!
(1)
Eddie A.
Almost didn't stay it was so hot when we got seated, don't mind sweating after the Wild sauce but not before. Took a bit to get service but after we did Gena was very nice Too many people standing around to not have quicker service. Food was tasty but varied quite a bit from the picture as far as size. Not the best experience at this location.
(3)
Don D.
Had wings at BWW on a Tuesday night! 60 cent wing nights is a good deal! We always try random sauces but the hottest we went today was the Wild. I love spicy food and this one had spice, but wasnt what I expected for a "second hottest from the top" list! Next time, the Blazin sauce! Minimum wing orders are 5 wings for each sauce so order up, cause thats some cheap wings! The place can get really busy on Tuesdays. As we were leaving, it was starting to fill up, probably around 8pm-ish. Parking is in the Discovery Bay center and BWW will validate, we ended up paying the guy $1 upon leaving. Weve gone a whole bunch of times, and we will be back again for sure! Jess K. was awesome and took real good care of our table.
(4)
Richard H.
The great thing about BWW is that you can watch the game or fights while drinking at the same time in a comfortable environment. The customer service was really great! anything i needed, i was able to get. The only thing that i felt was negative, was their prices. A bit pricey for the quantity and quality of the food. I usually go during 75cent wings day to save a few bucks but overall still a good place to go for a nice time out.
(4)
Kalani S.
If your a sports fanatic and happen to be in Waikiki this is a great place to watch a game. Bar is great and the food is ok. Best place to get what you want is at the bar.
(3)
Marc L.
This place is the happening spot for any major sports event. They have numerous LCD screens to watch anything from baseball to UFC. Awesome spot to just hang with friends and drink. Their chicken can sometimes be a little skinny and small but the sauces are to die for. They have a wide variety of sauces to choose from and on tuesdays they offer 60 cent wings. I was also amazed to see that they actually serve side orders of rice unlike hooters. I highly recommend the mango habanero sauce. That thing is a creeper just saying.
(3)
John O.
Come here for the beer and sports and try to grab a seat at the bar. Otherwise, expect the service to suck really, really, really bad!
(1)
Emi H.
Ladies, if you're in the mood to hook up with a man child then Buffalo Wild Wing's is the place for you. Welcome to Manotopia! When I walked into Buffalo Wild Wings with my BF I half expected there to be cavemen with clubs walking around in jeans drinking draft beer and grunting. No cavemen but lots of grunting and if you slapped a few beards on some of BWW's patrons I'm sure they could pass. BWW is TGIFriday's reincarnated but without the flair and the colored glass lamps. They easily have 40 plus television sets all blaring ESPN 1, 2, 3 and 47. I was waiting for someone to go into an epileptic seizure from the over stimulation of lights and sound. Manotopia fact: Man children need their sports or they will start throwing tantrums. You can give them a beer to pacify them but when paired with football or his sport of choice you can tame the beast. Also works well when punishing man child when he misbehaves, forgets your birthday or doesn't help with the dishes. Just call the cable company and cancel your service without telling them. Better yet, talk to a female operator and she'll gladly join in on your conspiracy as she most likely has a man child of her own who also needs a beat down. Our waiter who looked like he was fresh out of high school checked our IDs, "just in case I was the secret shopper." Darn and I thought it was because I looked like an underaged girl! One can dream. I immediately needed a beer to drown my obvious overaged womanhood in! Ordered a few blue moon drafts because this particular beer goes well with age and sarcasm. It was $.60 wing night at BWW's so we ordered the sweet wings and the "Buffalito" which was basically two buffalo chicken soft tacos with sour cream and hot sauce for $10.95. The wings were really delicious but definitely your run of the mill little baby wings so if you're hungry or a guy, you'll probably need a few orders to fill your man child belly. My BF liked the "Buffalito" but I took a bite and gave him the rest. It was tasteless man food served with tortilla chips and bottled salsa. Sigh...I think I'd rather eat tacos at Taco Bell. Our waiter was fairly attentive throughout the meal, although I think I would have liked it better if he had a ton of flair on his lapel. Everything always tastes better when served with a side of flair right? The other man children dining with us kept making remarks about the music at BWW. They play '90s chick rock 24/7. Hansen, the Cranberries, Alanis Morisette, it's a veritable Lillith Fair playlist of rock music. Perhaps man children like chick rock but can't openly admit it to anyone for fear of being an outcast in Manotopia. So they come to BWW, complain about the music openly to other man children, while inside they're secretly thinking about the next time they can watch "The Notebook" or "A Walk To Remember." Overall BWW is not for me but it was not built for an overaged girl with worldly tastes and a love of fruit, but rather for man children who love sports, fried chicken wings and chick rock. They should build a theme park once day called Manotopia where man children can run away for a week or two from their GFs or wives. They'll all wear sports jerseys, drink beer and talk about sports 24/7. Oh wait they already have something like that. It's called the "NFL Draft."
(3)
Kell S.
On holidays we have eaten here twice and will definitely be back before we leave. Great (pub) type food, Buffalo wings are amazing, build your own burgers are awesome also. Both visits we have had great friendly service, explained everything, could not do enough, had no problems waiting either, could not ask for more !! Wish we had something half this good in Oz :) thanks BWW.
(5)
Jason Y.
I fell in love with the Buffalo Wild Wings chain (AKA B.W.W.) when I was stationed in San Antonio, TX. Junk food, beer, and a gorgeous waitress who spoke with a Texas drawl... What's not to like? After I got back to Hawaii, I was relieved to learn that one had opened up here. I was less enthusiastic about the location. It's in Waikiki, which as a local (who works in a Waikiki Hotel), I tend to avoid it unless absolutely necessary. However, if you're looking for a place to eat in Waikiki that's not overrun by Japanese tourists - and there aren't many - this place is for you! FYI, I'm of Japanese descent and I work with Japanese tourists five days a week so I don't want to see or hear them on my days off. But I digress.... As with any other location, the must-order items are the fried pickles, the Jalepeno pepper bites, and THE WINGS (duh!). My personal favorite wings flavor is the buffalo dry rub. If you've never tried it, think Chex Mix flavored chicken wings. If you're a masochist, try the "Blazin'" flavored wings. It's the hottest wings they serve. I was only able to eat two, and my tongue was burning for the next half hour. Unfortunately, the love affair with B.W.W. fizzled when I went to the Waikiki location. At the end of our meal, I asked our server for a box for our left overs. She sounded annoyed by the request. It took her about 10 minutes for her to return with a take out box and the check. We waited about 15 minutes for her to come back to our table to collect the payment. I got tired of waiting and went to the front to pay, but the dude there told me I had to pay our server. So I went back and waited until we were finally able to flag her down. I'm not usually anal about time, but we wanted to make it to a movie after our meal. The 15% tip I left was in hindsight too good for the service we got. Next time, I'll do take-out. I sure miss that San Antonio location with their better service and hot waitress...
(2)
Felicia F.
Who needs lipstick to add color to your lips when you can eat Mango Habanero wings? Buffalo Wild Wings is great casual place to have a fun, late-night dinner with your closest and loudest friends. :) For approximately $140, we shared 50 wings, 2 orders of mushrooms, fried pickles, corn dogs, some random burger with fries and a whole sh*t load of beer. It was enough to fill our hungry tummies and quench our thirst. $150 may seem expensive for a late night snack, but it was definitely a lot cheaper than having to go elsewhere to entertain ourselves. Nothing is more fun than spending time with a bunch of loud drunks with "entertaining" stories. The great thing about this place being a sports bar is that it's ok to be obnoxious here. Thumbs up!
(3)
Gary P.
I'm usually not a big fan of chain restaurants but bww has it all figured out. Sports, beer, wings, what else could a guy want as long as all those things are consistent. We asked for the wings to be cooked a little loner so they come out crispy and they came out perfect for us.
(4)
Lulu C.
I'm not a sports fan plus I don't drink anyone so it wasn't for me but it may be for you. My colleagues enjoyed themselves so you may like it too...
(3)
Jensine S.
This review is for pay-per-view events. Went this Saturday to watch UFC #148. $10 cover and it was standing room only! I never had to stand and watch before. Standing is just part of it.. the set up in there is not really meant for standing room. I felt like I was in the way most times. In actuality I give BWW a 2 1/2 because the waitress did keep it coming with my New Castles which helped the mind stray away from the fact that you are standing in the walk way... and for actually having a gagillion tvs. Really need to make it early to this joint if you want to sit on a table. Oh and another thing, the parking garage was also full when we got there so we had to park behind The Modern Hotel in the Marina.
(2)
John F.
I was there this morning for the NFL opening games. Service was very attentive but the boneless wings very, very sub par. Parking in the building is only $1 with validation from the restaurant. Go to watch the game but eat elsewhere.
(2)
Elysia R.
I see that average three stars rating is mostly given but I will give it a four because I had a great second time here. My first experience was about five days ago when my best friend wanted to eat some wings and a few drinks. We got there at 11PM I believe, we seated ourselves. Let me tell you, for a sports bar, it was pretty dead. Maybe 3 high tops were occupied, three at the bar, and 5 tables in the center. That was it, and it was just DEAD! Second time, I decided to take my boyfriend along this past Friday and we got there at 9PM, place was filled up but not so bad. It was pretty chill and it was much more lively. Location: Right across Red Lobster with an ABC Store next to it. Parking: Can be a bit tricky finding it but when you make a left turn, make a first right into an alley, second right and you are in a garage. Validation and pay only $1. Price: For two people, we paid $65 so it was not bad. We ordered The Sampler which includes nachos, 5 pieces of your choice boneless or with bones wings and sauce, 4 cheese sticks, and onion rings and only for $16. Cant go wrong, the thing was pretty huge. Then we ordered the 24 piece wings with jammin jalapenos, spicy garlic, mango habanera, , and garlic parmesan. One tall beer, 2 grey goose cranberry, and 1 black cherry mojito. Plus the tips, we paid $80. Favorite: Jammin Jalapeno sauce and the Black Cherry Mojito!!!! YUMMY! Service: First time here, I forgot her name because she totally ignored us and took an hour for our food while the people who sat next to us, came in later, ordered after, and got their food half an hour before us! Uncool! Second time experience was AWESOME. We had Daniel as our server, you know the one with the South American accent? He was really nice, helpful, and constantly checked on us. That is why he got an extra tip instead of the 15% thing. Bathroom: Fairly clean but why is the soap dispenser so high? I think because the place has many 6 feet tall customers? Idk, but this 5'2" Filipina got some soap on her face -___- Overall: Will be back for more winggggs!
(4)
Jarrett H.
I wouldn't say the food was A-Ok, more like Ok. My friend and I went to this place for the 60 cents wings. Everything had that premade flavor to it. Some wings were better than the other but I was not really happy that I had a tiny wing then a large wing, small drumette then a large drumette. The pieces were not uniform. I had a hard time using a wing de-boning technique (see youtube) which means chicken was definitely not fresh or possibly recooked. Meh, cant expect much for 60 cents a wing but would I have been upset if it was regular price. Here is my ranking of what we ate. 1. Asian Zinger - this was actually pretty good. nice sweet and savory mixture. 2. Jerk Chicken - nice flavor with a Jamaican flare. 3. Buffalo - basic fried chicken with a little kick. 4. Honey BBQ - Not bad but a very basic honey BBQ. 5. Parmesan Garlic - weird, like eating fried chicken with pesto. 6. Spicy Garlic - Not spicy, no major garlic flavor. Service - Good. Waitress was friendly and helpful and refilled my drink many times. Ambiance - Saving Grace from getting a 2 star. For a bar scene, very good. For sports, it would be a great place to go with your friends and have a few beers. Tons of TVs everywhere. Just don't expect the food to be great. I recommend this place maybe as a place to hang with your friends. Maybe not so much as a place to eat.
(3)
Kara P.
We went early during the day..Jeremy was our waiter...he was awesome, our food came out quickly and our drinks never got past half empty...he took care of us in a timely fashion, we got our parking validated quickly and enjoyed our time and food there!!!
(5)
Chase R.
We ordered the medium buffalo sauce and there was barely any sauce and we didn't get our food for like 30 minutes. The fries were cold by the time we finished the wings. The salad didn't come with the dressing and we had to ask for it once the salad came. But, still, great wings (but not enough sauce) great environment.
(2)
Leeward R.
I don't konw what everyone else is expecting, but I went to BWW for lunch with three other people and I thought it was great. I have been to BWW's in Virginia, North Carolina, and Florida before and this one was no exception. I loved the wings, and the atmosphere. The waitress, Mandy was great and came back to check on us a couple of times. I never had to wait for a beer. She asked us if we wanted separate checks when we first sat down and confirmed right before ringing us out that, we still wanted separate checks. It was a very good experience and I will definately go back.
(5)
Mark P.
When we first walked in the place, it smelled like a combination of bleach, dirty damp carpet and rotten poultry! It took everything in me to keep my gag reflex under control. Our waiter looked like he just got done changing his alternator judging by the amount of dirt and grease under his nails. He also seemed to think we were his BFF's. After consuming 2 beers, whose CO2 pump lines have not been cleaned over a year we were presented with wings, and wings with multiple hairs coming out of them as someone dropped the ball plucking them entirely. I would suggest the boneless synthetic wings or a masubi from 7-11.
(1)
Kai B.
beer, wings, tv, let's go homes PROS: if you like to watch sports 24/7 (like the bf) this will get you off your couch. there's tv's every where you look, and you can request for them to change the station to what you want. for the most part, every time i've gone the service has been excellent. they are very friendly and helpful. the servers work well together, so when you wanna pull tables together cause more homes came to the bar seating (where you don't have to wait for a table) they don't get too upset cause you're takin away tables from their sections. and who doesn't love wings!!! i mean i don't care for wings with bones, but i LOVE boneless wings! and of course all the other munches... CONS: parking can be easy to miss, but they validate (it came out to $1). if you go on certain nights (tuesdays especially) at certain times, be prepared to wait. WHAT I ATE: - SWEET BBQ BONELESS WINGS: omg i'm in heaven! pretty standard crispy chicken with bbq sauce...almost guaranteed that everyone will like it... - HOT BONELESS WINGS: i felt the heat. i didn't care for it. I like it when spicy has heat with a hint of sweet...this was straight hot sauce. - PARMESAN GARLIC BONELESS WINGS: barf. others like it...me not so much. it is CHEESY! the bf thought it tasted like cheese bread, the bf is also an idiot cause it tasted like chicken covered in a lot of melted parmesan cheese. i didn't care for it cause the cheese overpowered the chicken...i like to taste the crunch of the skin and the chicken flavor - ONION RINGS: pretty straight forward. comes with a chipotle mayo sauce like thing which is pretty tasty. - BLACK CHERRY MOJITO: YUM!! sweet treat for me! can't taste the alcohol that much and it's really yummy. i ALWAYS get this when i come here TIPS: - if you're driving TOWARDS ala moana, turn right at the light (right after mcdonalds), make the first right and go up the second ramp for parking (first ramp is service entrance) don't forget to validate it - tuesdays wing nights (discounted wings) - thursdays boneless wing nights (discounted wings) - can mix and match sauces but (i think) you need to order minimum of 5 - you have to order (ranch/blue cheese) sauce and celery, not automatic with wings - you don't have to wait for a table if you go to the bar section - they have trivia (interactive)
(4)
Lisa S.
Their wings and choice of sauces are great, but this place SUCKS ASS when it comes to service. I've been here a few times and each time it takes them 5-10min to bring us drinks. Oh and the food, you'll be lucky to get that before you finish your drink. I never can understand why it's always well staffed but they take forever to give you food n drinks. Epic fail on their end. No wonder the bar is always full. At least you'll get tour drink faster. Sheesh! So my recommendation, pretty good wings and simple burger stuff, but make sure you have ample time when dining there because you'll be there for a while.
(2)
Tyler D.
No wait at all. Our service was ok. Food was delicious. WE will be repeat customers for sure!!
(4)
Morgan M.
Pulled pork sandwich is more like pulled crusty shoe leather, it was so hard I almost cracked a tooth on it, looked like steel wool that's been used to clean a grease trap and been left under a heat lamp for 2 days.....nasty! Okay still new to this so I guess didn't send first review here is the second and it's no better than the first. I am a contractor and work 14 hour days 7 days a week. I take my crew out to eat for lunch every day. we have been here 3 days a week on average and the past week or so the food quality has gone into the toilet. I didn't eat last time and didn't get to eat this time since they didn't get me my food till 10 min. after my guys did. I had a ceasars salad with grilled chiken breat, they had grilled chicken breast sandwich. So all you foodies and chefs out there...tell me what's wrong with this picture?!!!!!! Don't go here it's not WORTH it unless you want to go on the Buffalo Wild Wings diet and eat nothing! They suck!
(1)
Chris L.
Gotta say that wings are my favorite bar food. So can you imagine how excited I was when we were invited to go to Buffalo Wild Wings by some friends? Buffalo Wild Wings is a sports bar chain that only recently came to Hawaii. Well recent as in the last few years. Its one of those places you can go to find beer, wings, and sports fans. I remember the first time I went, there was a game between the Detroit Lions and Chicago Bears. There were a ton of fresh bandwagon jumpers supporting the once 0-16 Lions and a few die hard Bears fans. Oops sorry, tangent... We got there at around 7 o clock on a Wednesday and it wasn't as busy as a Sunday or Monday night. The friends we came with told us that it was a family get-together who were entertaining a few friends from Japan. The small group that we thought we were joining was a party of 22. But the service guys did a good job making sure that everyone got what they ordered. Even the slight language barrier, the service was pretty good. Getting to the wings, the wings were...alright. They did have a pretty wide range of spiciness that you could order your wings. I can't remember what the hottest sauce was but I'm sure the word "atomic or death" was in the name. But for the not so iron clad stomached people, they have mild flavors that are more savory and sweet than spicy. One of the main reasons why I gave such a nuke -warm rating was because of the beer. Or how should I say this the lack there of? First of all when you look at the menu, the long list of beer is impressive. They have European imports, Asian imports, and all the domestics... on the menu. The first drink I tried to order was PBR. Gotta have an ice cold PBR right? Nope, they ran out. Then I ordered a Sam Adams Oktoberfest, which the waiter was so kind to check the back but they were out too. I had originally wanted to go on the lighter side but had to go with my favorite red, Killian's. Which I was surprised they had on tap. It was rare to find Killian's on tap. But that didn't stop there. The four other people that i was sitting with, also had to change their drink multiple times. We didn't want to kill the messenger but man this was getting frustrating. After everyone settled on their 3rd and 4th choices, the service seemed to level out. So maybe it wasn't the best experience I could of had but it was still ok for a Thursday night. I got my wings, beer, and a good time with friends and their out-of-town guests. I'm gonna have to make sure I come back to review them again. I feel like these guys can do better than 3 stars. Hopefully when I come back the Tampa Bay Bucs will be playing Monday Night Football, PBR will be ice cold, and the wings will be plentiful...oh and the BUCs get a win of course. Dookster OUT!
(3)
Caitlin T.
I have to admit, when living in Michigan we had a BWW about a mile away and we went there usually once a week. We finally made it down to this one after living here for 4 months. We love their wings. Bad sides: They cost almost 2 times as much as they were in MI. We parked across the street above Red Lobster and it cost us $12. We need to find the other parking lot. For an almost $50 meal, we will go somewhere nicer. This doesn't mean we won't miss those delicious little things. We bought the sauce to make our own at home. If you buy 2 you get one free so its $11 for 3 bottles. IDcard promo is get 6 traditional wings free for every 12 traditional wings you buy. They also play most (if not all) of the football games on Sunday.
(3)
C S.
I have been a loyal customer here because the service was great and the wings were always delicious. But after my recent visit here I can say with no regrets that I'll only be picking up take out. It was 60 cent Tuesdays on my most recent visit and the service was just horrible. When walking through the door I had already felt as if my friends and I were not.welcomed, I dont know if the staff just had a bad night but i could feel the tension. It felt like our server didn't want to work at all-there were times during our stay where we couldnt even find him at all, the food took awhile to come out and it was hard to get water refills. The atmosphere in general was just not welcoming. The food was great as always which was why we'll only be picking up take out from now on.
(2)
Lup Wah M.
My husband and I took a chance at eating here since we always pass by. When we arrived, it was pretty quit, but of course we dined in the middle of the day as a late snack. We ordered the original wings and chips & dip. Although the service took our orders quickly, the food took awhile. However, when the food arrived, I have to say it was pretty good. The part that impressed me was how much blue cheese the server gave us. When he dropped the wings off he left us with two small containers of cheese. Naturally, both my husband and I are thinking the same thing .. that we are going to need way more cheese. So we eat, go through our cheese and ask for me. The server then drops of only one small container of cheese. Mind you, these container for the cheese is about the size of a small jello shot. Again, both me and my husband look at each other and say, "No way! We need way more blue cheese than this!" So while we wait for the server to come back we continue eating. This is where I am impressed ... the small container of cheese the server gave us was the perfect amount for whatever wings we had left. So in the end we did not need to ask for me. Simply brilliant portion size. Anyway, this is a place we will definitely dine again. We also was told that we came at a right time because usually it is packed and there is a waiting time. We dined about 2pm.
(4)
Daniel K.
I keep coming back, because I can't resist the spicy garlic, asian zing and mango habanero wings, Beer selection is decent and wall-to-wall televisions giving you multiple views from any vantage point. Surprised there aren't any tv's in the bathroom. Only ordered the wings, but there are the usual bar items like nachos, ribs and fries. Salads are also on on the menu, but not sure who orders salads at a sports bar. So why 3-stars? Based on the hot wing temperature scale, it's very mild or screaming hot. Service is efficient when it's less busy, but other times we couldn't coral staff to get a drink order and the wings went MIA till we reported it missing. Asked about changing the channel on one of the 75 sets, but this was more difficult than ordering a drink. Still, not to be missed, because they have the best "variety" of wings in town.
(3)
Justin B.
This review is for the Sunday NFL setup. Today was an epic failure of embarrassing proportions. Failures to meet expectaions of a so-called sports bar below: 1) the bar didnt even open its doors until minutes before kickoff while an angry and hungry mob queued up outside. Why they wouldnt give these poor individuals a chance to have breakfast and listen to some pregame analysis is beyond me. Perhaps theyre sick of money. 2) surely once we were inside all of the games would already be tuned in to an assigned tv to allow fans to select the proper table. Embarassingly enough they not only hadnt selected games for each tv, but tey hadnt even tested their satallite properly. None of the satallite games were showing for the first 45 minutes. Countless fans sat helplessly as their game transpired in a vacuum far away. 3) the eagles rams game was on the sound and the tv broadcast with soubd was ahead of another tv showing the game which we all know ruins the game for the viewer of the slower tv. 4) it goes without saying that bdubs food and beer selectionis pure garbage, and the added indignity of their joke managemet has punched my ticket to any other bar but this house of horrors. This is a public service announcement to avoid this dump at all costs. I would rather watch the games at guantanamo bay!
(1)
Kevin Z.
There are not too many local places in Waikiki/Honolulu that show PPVs or have as many tvs as BWW. FYI if you're going to watch a PPV there make sure you get there aroudn 3, they start to charge $10 at 4, & the closer you get to fight time the less chance you have to find a seat (common sense, but gotta say it for the rookies). Food is always good (wing wise that is), but a bit of a smaller selection than on the mainland. Staff is friendly & it's kept clean. Majority rules here so if you wanna hear the game you wanna watch you better hope so does everyone else otherwise no dice! If you don't have wheels & want to watch a game or PPV this is your best bet.
(4)
Terrance T.
Horrible service. Then the waitress got pissed at us because we told her our food was cold.
(1)
Michael S.
I can't believe I've been going to Buffalo Wild Wings since it opened and have never written a review Parking: 1$ validated parking in the Discovery Center Parking lot. Not many other free options other then across the street at Ala Wai boat harbor Atmosphere: Buffalo Wild Wings or BWW is a straightforward restaurant chain that really focuses in on sports and Tvs. I've been about a dozen times and every visit has been consistent and the place is always clean and lively. One especially cool thing about is the free trivia & card games that you can play here (also available for your iphone) Service: On my last visit(for the Sunday NFL Afternoon game) the place was pretty empty with most of the people sitting in the bar area. Service was has always been fine. One postive thing to note is if I ever emailed management they always returned my messages regarding my request. BWW does have wifi but its sometimes sketchy. Price: You should expect to be able to eat here for under 15$ with burgers and pupus going about $10. Tuesdays & Thursdays they have discounted reg and boneless wings but you do have to buy in 6. They also have all you can eat wings, drinks and fries for about $12. One positive is that BWW always has good promotions that can make eating there pretty cheap. Drinks are usually on the pricer side with most domestic beers being $4-5+ Food: Buffalo wild wings is another chain so don't expect the freshest and healthiest food for you. Nothing is particularly super awesome but most usually go for the total package of wings, sports and atmosphere. If you do want to try something kind of fun go for the Tuesday night deal and try as many of the sauces as you can eat. The boneless wings special on Thursday is slightly more and easier to eat but a lot worst for you then the regular wings. Overall: I usually like to go to BWW for the atmosphere and the ability to watch nearly any sporting event. The I also like bringing my fantasy football team there for draft day if only because they usually hook us up for some freebies. If you don't mind the prices and the chain type food then go for the sports and trivia.
(3)
Nick C.
I love Buffalo Wild Wings but the service at this location is not always the best. Iv gotten my food cold before and have had to wait over 15-20 minutes to just order water.
(2)
Michael G.
I downloaded yelp just so I could write this review. Poor poor poor service and the food is worse. I've been to way better Buffalo Wild Wings, this is a waste of money. First time I ate there it wasn't that great. This last time I went and had to pay a 10 dollar cover because of the UFC 154 fight. With no place to sit and service so disgusting and terrible I just left and they refused to refund me the cover even due to lack of seating.
(1)
Jenn Y.
When in Texas, I tried this place there and it was not bad. It is almost like a D&B with more seats for eating and less games. Definately a place to hang out when watching a sports game. When I found out this place was going to come here I was like cool lets check it out. Ok so I am not a big wing eater. We tried the mango habanero wing, and wow that was this something else. It was so hot but so sweet and yummy!!! The other stuff here was good, but it is pricey and the portions are really small. Service could of been better since it was a slow night. I think this place could be happening if they had a arcade section and pool tables.
(3)
Kyle S.
I have been to this particular Buffalo Wild Wings many times and this past time that I visited it was the most crowded that I have ever seen it. We went on a Thursday night and man was it packed. We were barely even able to get a table at the bar area. It was a Thursday night which might explain some of the crowd, but there were no sports or anything happening that night. Well lets get onto the more important things the food. It is your typical bar food but the great thing here is the wings. I haven't tried all of the wings because I tried the Parmesan garlic wings and haven't tried anything else since. While the food is always good here the service does take some time and the food and drinks are overpriced. (But what can you expect from a franchised sports bar?). In the end it is a nice place to watch any type of sporting event and have a good time,but it doesn't have anything that really differentiates itself from other sports bars.
(3)
Jerry X.
Recommend the honey bbq, the Buffalo style sauce itself is not as nice as in TGIF
(3)
COURTNEY K.
I help myself. I love their wings and how can you beat all the testosterone in there?
(5)
Dev C.
If you like wings, these will keep you busy. I wanted to get a good impression of the wings so me and a friend pounded 50 wings on the first visit. Mango Habanero was my top pick, then Honey BBQ, then Garlic Parmesean, then everything else. The Blazin' sauce was probably one of the most hottest things I've ever eaten. I don't recommend taking the 6-wing challenge. You won't get any free wings or a shred of dignity out of it. Pro tip: If things get too spicy, sip some heavy cream and it will relieve the heat instantly. Don't believe the waiter for a second if they suggest anything otherwise.
(4)
Daniel L.
Great place to watch a sporting event or to chill. I personally come for the wing days (thursday being boneless wing night @ 75 cents per wing). But they show many different events with the many televisions, a decent location by Ilikai/Ala Wai/Discovery Bay and $1 parking (or free, legal street parking if you're feeling lucky). They have many different choices besides just wings n booze. And I learned they now have happy hour. Def. a reason to go back at some point.
(4)
Briana D.
Where do I start...we were seated immediately but the waitress took forever to take our order, bring our check, etc. However, she was more than helpful to the good looking guys at the table next to us. We ordered chips and salsa and the salsa was gross...it was more of a tomato paste. The wings were just okay, nothing special. But the part I was most upset about is my friend and I split the check and they charged me both the full meal and the split charge on my account. They were only able to void the charge and now I have to wait who knows how long until my money is back in my account. Never going there again.
(1)
Justin S.
As much as I love spicy things that make me hurt for days, even the Blazin' sauce here can't help me to overlook the restaurant's areas of opportunity. I will be clear when I say that the wings are good, and the sauce options are varied and all pretty damned good. Blazin' wings actually made me cry the first time (like physically crying in a bathroom stall), and now I can eat them just fine. The other food is pretty basic bar fare and the fried options are all very good. I'm not a huge fan of the restaurant because the service is consistently aggravating. Busy periods and slow periods have yielded the same results in the few times I've been there: our servers have overlooked empty water glasses constantly, we've had to reach a hand in the air just to get an order into the kitchen, and surrounding tables remain un-bussed for far too long. I'm critical of this because it highlights the fact that most of the servers and bussers are gathered in different areas of the restaurant to CHAT instead of watching the floor. Constantly. Fine, it's not Hy's Steakhouse, but even a chain restaurant like this has minimum requirements for customer attentiveness. I'm not super demanding, but I do enjoy having the offer of at least one more glass of water or beer BEFORE a server gives me the bill. Why I come back: literally only for the food
(2)
Nisha G.
My first visit here was my last! Yeah they might have good wings says everyone, but their service is just terrible! I came here with the BF and some friends to watch the NFL draft 2011. I wasn't satisfied I became very irritated by the horrible service. You had to wait forever to order your food or drinks because the waitress never came around to check on you. if your drinking you won't get a buzz, because your next drink won't be until 20 minutes later after you ordered. I was mad of course because of the lousy service and told the BF not to leave a good tip but he didn't listen. Huh bad service shouldn't get a tip! Drink your water very slowly, order more then one beer at one time, and know what you want to eat when they ask if your ready.
(1)
Jessica T.
This place is the same in every city (that I've visited). Good food. Decently priced. Good drinks. Good place to watch sports. Great place to catch a casual drink with friends, anytime of the day. Definitely not the best wings I've ever had, but they're the best I've had on this island.
(4)
Jesse F.
I absolutely love the atmoshere at BWW. Great place to catch sporting events. Delicious items on the menu....hot boneless wings, the spicy wrap, pretzels, and asian zing salad.
(4)
Dave W.
I've been going to BW's for years, so when I moved to Hawaii and couldn't find one, I was a little upset. Finally, they announced that they were building one, so we couldn't wait! When it opened, we were pretty shocked. What happened to the BW's that I know? You come here for two reasons: Wings and sports. There was a significant lack of TVs from the other BWs I've been to, and the wings were pretty scrappy. The whole atmosphere was a little weird. It felt like they wanted it to not be a sports bar. All that being said, unfortunately, it's one of the few sports bars on the island.
(2)
Keith N.
A friend of mine who lives in Arizona spoke very highly about Buffalo Wild Wings and even told me that they were building a location down here before most of the general public was even aware. That was quite a while back, and only the other night did my friends and I follow through with his recommendation to try the place out. It was Friday night and we wanted two things: a place where there was alcohol available as well as good food to munch on. Much to my surprise, there was no waiting period when we arrived there a little before nine o'clock. My two friends and I were able to walk right in and find an empty table among the somewhat packed dining area in the center of a large number of widescreen TVs all playing different sports channels. Our waiter served us very quickly, which was a definite plus in my book. Within a few minutes, we had our drinks and ordered our food. Having not eaten dinner yet, I decided to try the (mango habanero) wings and ribs combo. My friends ordered twelve wings individually, selecting honey BBQ, parmesan garlic, Caribbean jerk, and spicy garlic as their choice of sauces, with a side of wedges. The menus were a bit sticky, so I was even more compelled to wash my hands before I knowingly had to use my hands for this meal. Before the food arrived, our waiter gave us a good deal of thick napkins, assumingly because a meal of buffalo wings does have the potential to get really messy based on my experience at Dirty Lickens, along with little trays for the bones. Our food took about ten to fifteen minutes to arrive and we immediately dug in. I was able to sample all five different flavors we ordered. The mango habanero was definitely the tastiest among the group. It had a sweet flavor with a pretty mean burning sensation hidden behind it. The spicy garlic followed behind as my second favorite because it was tangy and mixed nice with the Stella I was drinking. There was nothing really special about the parmesan garlic or the honey BBQ flavors even though my two friends (who aren't spicy food fanatics, by the way) both agreed they were the best. However, it was a unanimous decision that the worst sauce was the Caribbean jerk. One of my friends compared to it to licking an ashtray. Realistically, if I could compare it to something, it would be to sea salt and cracked pepper potato chips, which is just not a good flavor to mix a chicken wing in. The ribs fell right off the bone, but I felt that it was lacking something. Maybe I was anticipating it to be smothered in barbecue or any sauce for that matter. Instead, it was rather plain and the meat had a strange taste to it. I'm usually not a person to eat ribs at restaurants and the only reason why I was persuaded this time around was because of the pictures here on Yelp. Not only that, but they only gave three ribs, which I felt was highway robbery for the $15.99 price I had to pay. I regretted not getting more wings instead; I could have saved three bucks and tried another sauce. Going into Buffalo Wild Wings, my expectations for it were low despite my friend's recommendation. The quick service, reasonable prices (for Waikiki), and tasty wings had me impressed when I walked out of the door. The only downsides to this experience were the greasy menus and the ribs I ordered. It's pretty much a guarantee that we are going to go back here one of these days.
(4)
Reuben M.
Before I start my review, I feel compelled to write a quick disclaimer: My rating and this review really has nothing to do with the food itself. I wake up at night constantly in a cold sweat as I suffer through my chicken wing withdrawals. If you are reading this and have done me wrong recently, simply treat me to 24 glorious spicy garlic wings and I'll be your slave for life....well, at least for an hour. That being said, I am saddened that a restaurant that possesses a combination of winning recipes and a fun atmosphere can be marred by such atrocious service (yeah, I went there). Listed below are some of lovely encounters I've had with their staff: 1) My first visit to BWW, it took us nearly 30 minutes to get our chicken wings, which we waited 20 minutes to order. That's not the worst part. The worst part was probably waiting another 30 to get a refill of our glass of water (which seems like 2 hours when you're breathing like you're in a lamaze class as you desperately attempt to cool your mouth from their Blazin' wings). 2) They don't take reservations but I had verbal agreement with one of their employees to save a couple of tables for my birthday celebration. When I arrived later that night with my party, the hostess preceded to play dumb like she did not know that there was any arrangement made. As we argued, she finally confessed that she knew about the arrangement but gave my tables away because the UH game was on and they have an "open seating" policy during those games. The policy makes sense, but whatever happened to the courteous phone call to let me know that I no longer have my tables before I tell my party of 20 to meet me there? One little suggestion BWW: Get some better characters to greet your customers in the front, not Ms. Stoner who is so idiotic that she can't tell the difference between a sneeze and a wet fart. 3) Lastly, and I kid you not, I saw a server knock down a whole tray of hand wipes from one of the vacant tables and he just walked away as if nothing happened (not before he paused however with a goofy "deer in headlights" look). A few minutes later, a different waitress came to the scene of the crime and cleaned up the mess. Nice. That pretty much sums up the Waikiki location of BWW. Great food, good atmosphere...total imbeciles for employees (well, most of them). I won't boycott the wings, I'll just make sure to get takeout now on.
(2)
Sheila Marie C.
This place was actually pretty good! The waiter was awesome and very attentive. I've been to other BWWS in Vegas...and they are all pretty much the same where ever you go.
(4)
Michael T.
Hard to get service if your a local. Been there many times and had the same experience.
(1)
Glenn L.
Just what you would expect from a BWW. Came on a Thursday and our server pointed out the $1 boneless wings. Unlike other BWWs on the mainland, this place has a standard ceiling (the ones I have been to have high ceilings with huge screens for all kinds of games). Our server was very cool and recommended coming back for a few key sporting events. Of course, it was a little strange to have the table of Star Wars Fanboys next to us, but what can you say - at least they ordered beer.
(4)
Lexoh D. M.
The food is awesome, the sauces are great and the beer is cold. All of the people giving this place a poor review who complain about the food obviously have never had good wings before. That being said if you go when there's a big game on (ie a sports bar's BUSIEST time) and complain that your food isn't on your table 2 minutes after you order it you need to get real. Also, if you don't sit in the bar area you should expect to be a second class citizen. People in the bar area BUY MORE. Of course you're gonna be neglected if you sit by the door and just order salad and water. IT'S A SPORTS BAR! Sorry princess, take your attitude to red lobster. If you want beer, sports and awesome food, this is the place to go. If you want someone who's going to pamper you and service your every whim, go to a spa, not a sports bar.
(5)
Francis R.
BWW is hands down THE BEST place to eat and watch sporting events especially, college football and march maddness. First of, once you enter, you can't help but just stare at the amount of TVs in both the dine in area and bar section. I've gone to BWW atleast 10 times and the food and service has not failed once. If you're a first timer, I highly suggest 4 sauces for the hot wings: Asian Zing, Spicy Garlic, Honey BBQ & Hot BBQ; but you can sample any of their hotter and milder flavors. An all time favorite is the Ribs and Tradition wings combo that you can sub the french fries out for the much better and tastier potato wedges. But if you want something on the lighter side, there are lunch specials that end @ 2pm and a simple 6 wings & fries (substitute optional available). To start off, the mini corn dogs are great and can either choose from the normal mustard dip or what I personally like, the queso-cheese dip. Another great starter are the onion rings and despite my love for substitution of the fries, the french fries can be good too. Now about the Blazin' Wings. As a frequent customer, I have tried the hottest wings on the menu and believe when I say this, THEY WILL KICK YOU IN THE FACE! I've done at most, 3 blazin' wings and as a and average spicy lover, it brought me to tears. The kick does not "kick in" until you take a couple of bites of the first one and it travels down your throat. But, it's worth a try to see how much you can handle. Just to add a cool fact; me and 2 other friends will try eating 6 blazing wings WHEN Duke repeats as national champs :) Reason I give it a 4 despite my love for the place is something the establishment can't help which is the season of sports. Obviously, this place wouldn't be great if it weren't for the sports. And if it's not the NBA/NFL and/or college football/basketball, there is almost no reason to go here. Food is good, but the added sports factor is what makes this place great. Last but not least the parking is only $1 for 4 hours. YOU CAN'T BEAT THAT!
(4)
Carlos F.
My displeasure has to do with the service. Football was viewable from anywhere but we tried to order breakfast but the inexperience of the server was apparent. When our food came out an hour after we ordered, he forgot one of the orders. The food was barely warm and we had to wait yet again. They need more quality servers and more of them. Got my own sugar for my coffee as they were swamped. If you gonna watch the game, it is good but service needs massive improvement.
(1)
Natasha H.
Tasty tasty wings - I love that you an mix and match your flavor choices . Boneless is the best too, since I don't care for dark meat. Fun servers, and fun environment!
(5)
Jenna V.
2 stars you ask, here's why... The food by all standards of a wing place is choice! Great options and levels of sauces for your wings, and the other food selections are decent but limited... As far as the service - their waiters are driven strictly by money... Super slow and horrible customer service, literally walked in to pick up a take out order and not one person greeted me or asked if they could assist me. While waiting I heard a waitress complain about not getting a 20% tip!!!! WTF!! The woman in here are just too competitive to care about customers. Talking smack about how one girls' shorts is to short and inappropriate or how one hostess is to ugly to stand up front. Employees have the worst attitudes ever. Take your food to go so you don't have to be around their ignorant staff!
(2)
Chantel C.
I'm going to put it out there, and just say it.... I don't like buffalo wings. There! Why did I go? I was invited by a friend of mine to their soft opening months ago. For appetizers I chose the kalua pork sliders (errrr... I wouldn't order them again - I liked D&B's ones better), and 'the sampler.' The sampler was actually really good because it came with some boneless wings, onion rings, mozzarella sticks, and nachos. I had a revelation with the sampler... I like buffalo wings... but minus the bones! Of course, who wants to gnaw on little tiny wings when you can just pop in half or a whole boneless chicken wing? Greatest invention ever. I am a fan of their Honey BBQ sauce. I also liked the Mango habanero. Not as much of a fan of the Jamaican jerk sauce. It's really awesome that they have a large variety of sauces for you wings. The onion rings and mozzarella sticks were really good, but I'll pass on the nachos next time - yuck (do they actually call those real nachos??!! Why's it so hard to find good nachos & Mexican food here in Hawaii?). The food was A-OK (other than the boneless wings). I tried some salad that was not memorable at all. Recently, I revisited BWW for the UFC fight. They charge $10 to get in. It was packed and full of dudes. It was a cool atmosphere to get baptized into the world of UFC - there was a lot of energy. Lots of LCD TV's, so pretty much anywhere you sit, you'll get a good view. I'd come back here for some pupus and beer - they've got a nice selection of beers. They've got my fave beers on tap - Newcastle, Heineken, and Blue Moon. I'm a happy girl with the beer and wing sauce selection. Thursdays makes me an extra happy 'pake' girl with Boneless Thursdays - the boneless wings are 75 cents each, minimum of 5 pieces. P.S. Park in the back garage. It's $1 with validation.
(4)
Michael E W.
Junk.com
(2)
Terrance M.
Worst service ever, we waited 20 mins for them to bring my father in laws beer after they served us. Wife and mother in law ordered a salad order came 45 min later, keep in mind it was not busy, then once salad arrived there were no utensils had to wait another 15 min just to get a plastic fork that she placed on the table without even putting a napkin under it. Wings were worse very dry I was so disappointed because I always wanted to go to this restaurant, I heard good things and had higher expectations, but it is what it is. The worse part was when they started cleaning windows right behind us while we were eating
(1)
Megan C.
Omg, love their wings! I've been to a few BWWs in Oregon, and have been enchanted ever since, lol. I highly suggest the Caribbean jerk - sweet with a cinnamon-like kick, parmesian garlic, and Asian zing. For those who can handle spice, the mango habanero is AWESOME - sweet with some spice! My girlfriends and I went last night and the service was great! Waiter was very knowledgable about the menu and immediately asked if we wanted separate checks, which I like because we usually want separate checks, but will forget to ask ahead of time. Hosts were very nice and the tables were clean! Lots of tvs to watch from every angle. We ordered the jalapeño pepper bites as an appetizer, which is exactly like jack in the box's jalapeño poppers, but cheesier and not spicy at all. It came out quick though! We split the large traditional wings and got 4 different sauces, and ordered a few other entrees. The food came fairly quickly and was nice and hot! Can't wait to come here again!!
(3)
Satoshi K.
Boo this place. The food presentation is awkward and the beer is overpriced. And it feels cold dark. The service is good. But the product is poor.
(2)
Thu T.
This is a really good place to watch sports game at. They have a bunch of televisions everywhere in the bar area and the dinning area. We went on a thursday so its boneless day where its $0.75 each. You can pick your type of flavor for the chickens. It was my first time and I was pretty impressed with this place. I like the idea of how you can claim one or two of the television and ask them to change it to a certain channel that you wanna watch... Its a pretty cool place. It's very likely that I'll come back here to watch a game with friends.
(5)
Amber N.
First time here, service was no-star. We got seated, and our server took orders of people that came in after us. after waiting ten minutes, we got up and left. As a former server, I can feel out and see if a server is overwhelmed. This guy had 7 tables and two of them were leaving. No reason we couldnt have ordered. Dont remember his name but I do remember that he had long blonde hair in a pony tail. Second time here was very different! Learned my lesson about sitting at the table and sat at the bar on one of those .75 cent wing days.... Service was great! Im not the biggest fan of wings that have a sweet brown sugary taste like captain morgan or jerk but everything else was ono!
(3)
Beverly P.
Food was pretty good, but nothing extraordinary. We tried a lot of the flavors and the Asian Zing wad my favorite of the night, next to the Honey BBQ. We also tried the Blazing, which wasn't too bad but it will do some serious damage if consumed heavily :) The service was pretty good. The waitress was basically a blunt bitch, but for some reason I just loved her! I can always appreciate a person who just tells it like it is.
(3)
Gene K.
This is definitely one of my favorite sports bars on Oahu. This reminds me of the large, spacious sports bars in Florida that I used to frequent. Now there aren't multiple giant projection screens here like in other places, but there are plenty of flat screens to watch whatever game you want to see. Although the website doesn't say so, it opens early on Saturday mornings for college football and they have a small breakfast menu + wings until 11am. At 11am, it's regular menu only. They also serve coffee in the morning with free refills. But, the service sucks. Our food didn't come after 45 minutes and our waiter didn't even apologize. The portuguese sausage was cold. It must have been sitting around. Big thumbs down. I was starving! But they'll change unwatched TVs to whatever channel you want. You can park at the Discovery Bay parking garage, validated for $1 for 4 hours. I'm coming back next Saturday for the next game!
(3)
August A.
Short and sweet here. The wings are decent (by Hawaii standards...low for Las Vegas taste), drinks are plentiful, and the TVs cover the entire walled area. Always a good, late night sports bar (2am closing time, both bar/kitchen).
(3)
Travis M.
Came here to watch the UFC fights at 7 am!! Damn that was early, so I order me a bloody mary and since I'm there, why not some wings for breakfast too. The bloody mary was better than average, so that was good. The wings were cooked perfectly and the Honey BBQ sauce is a must get as I might even just buy the sauce and make that at home. For some reason the Honey BBQ had the perfect taste for me. Now for the other sauces, we got, some kind of Mango spice and regular Hot sauce. The mango one had lots of exotic flavors that worked for me, still don't know if it was worth getting again, but it was good. The Hot sauce I would not get again as there was not enough taste to it, it was missing the salt and tang that buffalo wings should have. Did I mention that there are like 40 flat panel screens all up in here. So this a great place to watch sports as no one will get in your way of the games/events. If I do come back I definitely will get the Honey BBQ wings again.
(4)
Paul R.
Good service, great environment. This Buffalo Wild Wings is relatively new, and I was pleasantly surprised because the area doesn't have many big name restaurants. The venue is quite large and can hold a good number of people, so getting a table isn't too hard. This last trip we went on a Sunday after noon and it was PACKED, but we were still able to find seating at the bar. We sat down, and ordered a beer from the bartender whom was pretty cool. First thing I noticed was how clean everything was; from the counters to the beer taps. TVs of course were everywhere. I don't know if every game was on, but it seemed like it. I want to say 4 or 5 different games and the screens were set up to be seen from any view point. The crowd was friendly and loud cheering for their teams. Food came out and we ordered way too much. Typical american sports bar food. I got mozzarella sticks, mini corn dogs, some mushroom thing, and then our wings. I had Buffalo, and Honey BBQ because I can't handle too much spice :/.. Everything came out in a timely manner and was good. No errors. Well done BWW.
(4)
Michelle E.
I've been here many times and it's always the same issues I have. 1) bad service; some of the waiters/waitresses does not have a good attitude, and the food service is sooooooo slow. I swear to god it took like half an hour for my family just to get our orders and we're only 4. 2) food quality; to be honest it's like any other chain restaurant it tastes like everything's premade. The sauces aren't really great. I honestly think the best sauces are honey BBQ, and garlic Parmesan. The rest are just either all about heat or mild. The prices here are a rip off too I personally feel like we could've got more for the price we've paid. If you're a noob or first time coming here I recommend you come on Tuesdays or Thursdays for the 75 cents deals.
(2)
Shannen W.
First time eating at this BWW location. We usually go to the one located in pearl highlands. Those are completely 2 different vibes!! The Pearl highlands one is very loud and always busy. Idk if it's because we came to the town one on a Sunday but it was a much calmer vibe. No wait, food came out hot and fast! Servers name was Michael (Mikey) an he's the reason I gave 5 starts!! Best waiter I've had in awhile. Great service, recommended and suggested items. Checked on us, but not every 5 minutes ( I hate when waiters check on you every minute!!) overall great service!!
(5)
Kevin C.
This place is horrible. Same thing everytime I go. Slow service. Ten mins plus just to get a beer. I ordered a snack size of traditional wing and I never even received them. Ordered another beer she came back five mins later and asked if I wanted another beer mind you I never received that second one yet. And this is constant every time I got to this bdubs. Since the bdubs in Pearl city opened this one hasn't been as busy and you figure service would pick up but it has fallen off.
(1)
Jordan S.
Lots of different kinds of wings to match every taste. The fried pickles are also pretty tasty.
(3)
Jeff G.
Not great, but not bad either... Really nice staff, food is overpriced, even for Hawaii... Lots of beer on tap. I would come back again, but would check to see how busy the yard house was first.
(3)
Ana-Alicia C.
Very nice server, buffalo wings were great for my boyfriend. Manager was nice enough to give my kids one hat each. Food was good.
(4)
Julia S.
Went on a slow night, and service has gone way way down. I felt like none of the workers wanted to be there, especially the chick who served us. She was so monotone I thought she was clinically depressed or something. The place was empty, and quiet! Which I guess is because the workers weren't making much of an effort to liven things up. Wings were still salty, fried goodness. And the veggies were still clean and washed. Thank gosh or else I would've just stormed out. The experience was ruined the moment we met the sloppy host and got sat, I was praying the food would deliver and satisfy, which it did. Parking is now $1 for 4 hour validation Just not as fun to go to anymore, and honestly I'm not excited about going back. I'd rather take some cyanide, lay in bed, and munch on homemade chicken with bottled wing sauce.
(3)
Bruce T.
This is a review of the Waikiki location only. I love me some BWW! It is a guilty pleasure of mine...some good HOT wings and a beer. Love to also indulge in some fries (but add the Salt & Vinegar rub to them for an awesome taste sensation!). Fun place to hang out with friends and eat some tasty wings. The bar area is best place to hang at. The bar staff are great and faster service it seems.
(4)
Darrell S.
I've eaten at many of these in the states and Its usually a decent meal that everyone in the family can agree on. While on vacation we came across this one while walking back from the mall to our hotel. I honestly didn't expect anything different. I must say the service was Extreamly fast that night. From the time we ordered till we received our huge order may have been 5 min. Our order was fast, correct and very good. I was impressed. Service was prompt and the wings were on sale! Great value and I will definitely repeat when In Waikiki.
(5)
Joseph A.
Love buffalo wild wings food.. but the service there sucks. I am a server and I was with a bunch of friends that are in the restaurant industry as well. (Bartenders and hosts) our server didn't run our drinks, pre bus the table, or run our food.. and checked up on us once in the past two hours... we finally tried to look for our server for our check and when we asked for it she went to talk story. We waited a while for our check while she was chit chatting about her summer trip and her move.
(2)
AJ D.
Service was rather abysmal. Huge group of people waiting to be seated by a hostess who only appeared every 10 mins. When we were finally seated we ordered immediately to avoid further waiting. We only ordered appetizers and we waited a full hour with absolutely no service or check ups. It wasnt until we stopped two random servers and asked them where our appetizers where until we got our food another 10 mins later. Food was good but portions were extremely off. Had three orders of fried pickles and one basket had less than HALF of the other two. Food tastes great, but getting it is a challenge. The excuse was being understaffed, but all the staff was tending to the bar. If you dont want to wait, make sure your in the bar. And if you want service, you may have to be bold and ask for it.
(2)
David N.
As fas as restaurants go, it's about what you can expect from a large chain. It's popular, it's busy, and the staff is running from table to table. All 3 of those things can potentially lead to lackluster service, depending on the wait staff you get. In my case, it's exactly what we got. But the wings are good. No denying that...and they have wing specials twice a week.
(3)
Jessica-Nicole U.
So the two stars is mainly because their food just SUCKS.... I don't know why people love this place so much.... it just tastes like completely plastic... processed food! YUCK! And I LOVE french fries but they just completely made eating french fries unenjoyable... Their classic wings are OKAY... but besides that ... yuck.. HOWEVER the reason this place isn't getting a one star is because the waitor I had was one of the coolest waitor's I've ever had!! haha... plus the atmosphere is pretty awesome... a really cool hang out spot... There's a bar area and a family-like area with tables and booths... you could bring groups here as well. Tvs surround the place like fire. I love that they have specials for their really crappy food... I believe 60cent classic wings on Tuesdays and 80cent boneless wings on Friday. Pretty good deal.. $1 validated parking. It gets crowded sometimes but the parking structure next to red lobster validates too.. $1 as well. Oh and I went here for one of those basketball game stuff for the heat... and I did not feel good after... not from food poisoning but just because the food is just so heavily processed, my body did not adapt well.. I had planned to go out that night, but I definitely went home early and didn't enjoy a networking event I went to after buffalo wild wings... yeah ... soo not cool. Just one question that bugs me about this place... WHY do so many people love it?
(2)
Sally Y.
Pros: - We had the Mango Habanero, Parmesan Garlic and Sweet BBQ. - Salad: Asian Zing Chicken Salad - Interior is nice Cons: - We had a table, they are sooo small ! ! You can barely fit two plates. Plus they should get rid of the table by the POS, fountain, whatever counter it is. We went on a Tuesday = busy day I know; so of course the service was a little slow. But at least our server was nice: her name start from a A (Portuguese or Brazilian lady).
(3)
aja p.
This place is a customer service train wreck but its almost as if the obnoxious, rude host & wait staff is part of its charm. I come here on Tuesdays and Thursdays for cheap beer & wings. You can't really expect more than that.
(3)
Joanne A.
My boyfriend loves going to Buffalo Wild Wings for the 60 cent wings special on Tuesdays and to watch sporting events on one of the gazillion tv's that surround the restaurant. I usually order asian zing and parmesan garlic wings, which the boyfriend steals in between of his mango habanero wings. Drinks can get pricey so we often stick to the specials for the day. Service is often a hit or miss, and it may or may not depend on how busy it is. If you have an isle discount card, you can get 6 free wings with the purchase of 12 wings!
(3)
karen b.
Food was the same that you find in all the locations, wings really don't change. The waitress we got was just not working for me, hence the 3 stars. We ordered chips, which are bottomless, and kept having to ask for more after she would grab the basket and not bring more or ask if we were done. She also had some snarky comments about my request of beer (Hef, which they don't have at this location) and that although she "didn't drink beer because it was tacky" I might like (insert brand) since other girls seemed too. Well, since I was paying her tip she could of upped the courtesy and downplayed the snooty on all that. Didn't help her in the end.
(3)
Keane S.
Oh Buffalo Wild Wings, your commercials are so good!! But beyond that there's so many issues. Look Buffalo Wild Wings will survive for a couple reasons: 1) For sporting events, tons of TVs and a great atmosphere 2) The wings are solid, lots of flavors, tasty, crispy, good 3) Location, Location: Being in Waikiki it's generally pretty busy and if tourists need to find a spot to catch a game bingo. But it's like they take those golden eggs for granted. My original review was in 2010, now it's 2013 and I'd say I've gone back between 6-8 times. There's ONE waitress we used to have on NFL games who was pretty decent, every other time the service was terrible. It takes long to have them take your order, the food takes long, the beers take long, orders are forgotten. About the only reedeming part of service is the food runners who do a pretty good job when the food does come out. In fairness, this is purely for the floor staff as I haven't sat at the bar yet. Working in the industry previously I just don't get how a place can consistently get chastised for service yet not change anything, management should be embarassed, and if you're looking for a server job and you are half decent, apply here you'll probably be one of the best and make a ton of tips. But my friends and I like sports, and we like wings so I'm sure we'll be back. We sort of expect the service and errors like forgotten items now, we just laugh about it. But it's so disappointing, so much potential. So wild wings it's been three years since review one, hopefully by 2016 things improve to bump this up to a 3 or by golly a 4 star?
(1)
Daniel C.
To be fair, this is a 2.5 star establishment. The hostess was very prompt greeting us and seated us right away. Parking wasn't great the day we went because the elevator was out of service and we had to walk around the parking garage to find the stairs into the lobby which took some time. Our server was very friendly and went over all our questions. The food is average and very typical but it's one of a few places that have wings currently in Oahu so I can see why people love this place. It's a great sports bar with all the TV's and selection of alcoholic beverages to accompany the menu. The Blazin' which is their spiciest sauce was very disappointing if you like spice and can handle the heat. Parmesan Garlic was tasty and was 2.5 out of 5 stars for flavor. Spicy Garlic was also flavorful and I would say it was a 3 out of 5 stars. Not my top pick but a place to check out if you like wings and sports bars.
(2)
Trish P.
i'm thinking, if you come here for anything OTHER than the wings.... "you're gonna have a bad time." the Parmesan Garlic wings and the asian spice wings are delicious still! the fried pickles are really good too. also had the potato wedges, and those were also pretty tasty. again, AVOID the regular fries... they're kinda soggy, but the wedges are good. also, the fried mushrooms are just meh without the sauce. our server this time was very nice, and very accommodating.... we asked for 6 game controllers, and he searched the entire restaurant until he got us all 6!! AND when some of them weren't working properly, he again searched until he found us good ones! and interesting thing tho - several friends kept asking "is our server stoned?" - i'm thinking he might have just been a little "slow" and not stoned.... but honestly, he was so nice, i don't care if he was. we were there for a friends birthday, so heads up - they sing to you if they know!! p.s. - on Monday nights, its pretty dead, so you're sure to get a table! although.... cheap wings on Tuesdays do sound appealing.....
(4)
Christine E.
I loooooooove Bdubs!!! La la la lovvvveeee them. The atmosphere is nice and chill. Sports bar-y with tv screens galore so the guys have something to watch when the girls are yammering and taking pictures. You can sit at the bar area, or you can sit in the dining area. And their wings are damn good. For those of you who don't know, you can park in the building (stalls are small so fyi), and it's only $1 with validation. Definitely not too shabby for this area of town. Service is notoriously semi-crappy though -- I give this place a break however because it's in my opinion, a BAR. and I never really expect stellar service from bars -- I mean the food comes out fairly quickly, servers are nice enough. But I swear, I always feel abandoned there. I've been here about 30 times and from what I noticed I think I know the reason why (personal opinion), but if you are DRINKING (alcohol) they are more attentive. But if you are not, they kinda leave you be all night. Makes sense, cause if you're drinking you'll probably need a new beer at some point, plus, alcohol is the money maker right? BUT, i still feel I should get checked on. Maybe I need more ranch or something...hello? When I go there to get my drink on AND eat, I'm always checked on and catered to. When I go there just to have a meal....*crickets* haha. Foodwise, I've tried the flatbread pizza and a sandwich and a salad, and what not else. it's all very decent, nothing bad. But I just NEED to eat WINGS and Potato wedges with cheese. It's the only things that make me do the happy food dance. My faves are: Parmesan Garlic, Asian Zing, Chipotle Barbeque. Top that with a basket of the Potato ranch flavored wedges with cheese and I'm good to go. Tuesdays are cheaper, however it's now $0.75 wings, not $0.65. :( Go. Go now! lol.
(4)
Chad Y.
I am going to go out on a limb and make a bold statement. A franchised chain restaurant in Waikiki named Buffalo Wild Wings has tremendous potential. They have good food and drinks at rather reasonable prices. if they only upped their service, this good be quite a great restaurant that I would frequent. The chicken wings are what you come here for. The fact that you can get them bone-in or boneless is a winner for me. Add to that the wide array of sauces that range from mild to you will burn skin hot and with a wide array of flavors from southern to Asian, make it a really good selection. The menu also boasts other appetizers and American fare that will please a wide palate. Located on the 2nd level of the Discovery Bay complex, parking is off Hobron lane and the restaurant does validate. Plus in my book right there. the restaurant is your standard bar decor which is comfortable and clean. Service. Where do I begin here. I get the fact that you are catering to men who will probably notice the blonde waitresses and not the fact that you brought rice instead of fries with my burger. However, that is simply bad and to make things worse, try to make the patron guilty of the mistake? Water definitely went dry on several occassions (which isn't a very good sign of attentiveness in my book) and items took awhile to come out. My wings were practically cold by the time they came to me and don't even bother asking for additional napkins should you run out. If they only got their service together, this could be a sure win. In the meantime, eh..its a decent place to go.
(3)
Jennifer K.
I came here for the first time ever last Saturday for lunch with a few of my friends. The place was pretty empty so we didn't have to wait for a table or anything. We ordered 50 wings and a sampler and potato wedges And amongst the 5 of us, it came out to about $15 including tip each. For every 6 wings, I believe, you're allowed to pick a seasoning or sauce. Since we had 50, we technically could have picked 8 different flavors but we decided to just select 5. We had the mango habanero (a little spicy but sweet), Thai curry (tastes just like yellow curry), buffalo, Asian Zing (it's sweet yet spicy as well, with a taste of thai chili sauce), and the parmasan garlic (my least favorite). My favorite out of those five had to be the mango habanero even though my spice tolerance isn't very high. Our server also informed us that we were allowed a dressing (Ranch or Blue Cheese) or carrots or celeries per each 10 wings. So we opted for 4 Ranch dressings and a carrot and just ordered another dressing for 60cents. I'm glad we had the carrot because it really helped offset the spiciness of the wings. As for the flavor of the wings, I felt that after a few wings, the flavors all blended together and I quickly grew tired of eating chicken wings (technically I ate the drumsticks). I didn't really like the wings too much but my friends all seemed to enjoy themselves so it's probably just me. Our server was really friendly and the only offset was when we were ready to pay. It took her quite a while to return to take our money. I understand however that was the time they got really busy at..but she also knew we wanted to place a to-go order so I feel she should have came by if anything to take our order so we could get it in. It wouldn't take any more than a minute to take our money and our order. One other thing I also like about the place is that they have a bunch of wipes available on each table which made it quite convenient since wings can get messy.
(3)
Justin C.
So you may have to wait a while on thursdays for the specials on wings.. but i think its totally worth it.. Great place to hang out and relax after work..there are tons of TV screens to keep your interest. They add a level of personal involvement with the waitresses when they sit down at your table to place your order in. So far I like all of the wing flavors. My least favorite is the Asian wing, I think it is only worth trying one or two but thats it. Disclaimer: they charge you for ranch sauce.
(4)
JoaquÃn S.
The food here is awesome and the atmosphere is cool. Our server Nissi was so friendly and accommodating. Made this an enjoyable experience.
(5)
Heather T.
Overall experience: mediocre Food was underwhelming: we ordered boneless buffalo wings, soft pretzels, and the garlic mushrooms. The only food worth coming back for were the pretzels, but why venture into waikiki just for some soft pretzels. The buffalo wings were more like popcorn chicken, and they must've used the smallest mushrooms ever. Oh and all the food is served on paper plates, could they be any more wasteful?
(2)
J H.
Relaxing to hang out with friends
(4)
Amy Y.
The blazing chicken flavor wasn't that spicy...when I ate it that is. But my friends were complaining like crazy once they tasted that chicken. I just didn't like it because it was too dry. Oh that was included in the "the sampler" appetizer. That includes, onion rings, mozzarella cheese stick, and nachos. That plate was definitely damn good! We also order the honey bbq and buffalo flavor wings. One flavor for every 6 wings. I really love the honey BBQ flavor. The buffalo flavor medium was too salty. But I guess the blazing hot wings got to me in the end because I had to drink my friends water after hers got refilled. Service was slow, it wasn't that busy either. Our water wasn't refill until it was all gone, and only my friend's one got refilled and not ours. Didn't get enough napkins until we ask them. Our server didn't mention about the Tuesday wings special, and we forgot to check our receipt if it said that. When about to pay, it took forever for the server to come, and we thought we were suppose to go up to pay. But they told us to wait for our server.
(2)
Chanele R.
I've came here a couple times and today was one of the worst service I ever got. It was just S L O W. Our waiter never took the time to even help us. All he did was take our order and we never saw him again throughout the time we dined in. I mean I understand if they were busy, but no! Hardly anyone was here and we still didn't get acknowledge after we sat. We waited over an hour for our food and when it finally came out, it was wrong. The whole order..... So we had to wait, again. (Almost half an hour) so by this time we wanted to walk out and we were hungry, esp after a long day of work & school! So we finished our food & my boyfriend and I was looking for someone to help us. The only person that actually came was the manager. So thanks to him. & let me put this out there, I'm still at bdubz waiting for our waiter to give us our check and it's been a little over 15 mins. He's going to every table asking how they're doing and if everything is okay except us. Pretty darn rude if you ask me.
(2)
Savina C.
No bueno How can you have over 10 staff working and yet no service. Well ask Buffalo Wild Wings.. I met up with some friends around 4:00pm, and was not busy at all. Mind you I went to buffalo wild wings a few weeks ago in LA and it was pack because of the kings hockey game and yet the service was wonderful! Anyways, when I got there my friends still didn't get their food. I was at least 15-20 minutes late. I sat down and knew what I wanted.. I would say a good 15 minutes of waiting and still was not acknowledge by the server. At the 20 minutes mark my friends are done eating.. This whole time I saw at least 5 servers walking back and forth. I just made it a point to flag a server down to put my order in.. And what happens next.. Our table server all of a sudden knew we exist and refilled our waters after was requested to the other server.. It was a lot of waiting game.. The manager walked by and we had to ask him for our check.. I know it's 60 cents a wing Tuesday but I would never want to go back.. The experience was awful... Come on, if I could get excellent service on a night of game in LA.. Really.. Hawaii.. Really
(1)
Arielle J.
This is the kind of place where you are not asked what size of something you want on purpose so you are charged for more. If u dine in, 9 out of 10 servers there will forget what you ordered/asked for/make you wait ridiculously long for everything--- including the check which as a server myself I will never understand. If people want to leave let them leave!!!!! Turn your table ya slow poke. Also. I have promised myself to never order take out from BWW again because they have only gotten my order correct once. It super frustrating when you feel like you have to help other people do their job for them. I shouldn't have to ask you what your specials are today, I shouldn't have to try to figure out whether or not my ranch/blue cheese will be included or I will be charged extra, I shouldn't have to ask u three times for a box, I shouldn't have to ask 20 minutes ahead of time for a check, and I shouldn't have to get home to find I paid for/was given the wrong wings! Etc.. Ugh.
(2)
Crystal N.
The pita chips they serve with the spinach artichoke dip is delicious! Crispy on the outside and slightly chewy in the middle.
(4)
Vivian L.
The service for this place is HORRIBLE! My god I don't know who's training these people or if the manger is always non existent to see how this place is running downhill. Ive came here a few times and their garlic Parmesan is always out so I just choose something since Im already here.. First time my bf came here with his friends and it was packed so they were placed at the bar. Took about 20 mins for the server to run the bill and another few to give change. pretty ridiculous. Probably catering to some hot girl at the end of the bar thinking her tips were more important. Anyways, me and him came here around 11 am, he ordered the Spicy garlic, i got the teriyaki & honey bbq. The traditional wings are good and the portions are good too. Our server was pretty annoying, probably didnt see highly of us thats why he did not even bother. Just because there was a "family" behind us and older looking couple he served them first while they came in way after us. This is probably just a rant review, sorry. We were finished and it took him literally 5 "eye contact" stares to ask us if we were finished. never asked if we wanted boxes. I asked for them. he gave us 3 boxes and of course no bag... fucking serious? thanks dude. As we watched him pack the other tables food for them and gave it to them with a bag. As if we had done something wrong to him. 3 stars for the food. its decent but the service is what keeps people coming back. This place is really "white washed." we left the place with no employees in site.
(3)
Ai C.
Our late night chicken craving went from GOOD, BAD to UGLY! We decided to order the wingless chicken and another side. Our server was prompted, courteous and our food came in a timely manner (GOOD). We were excited to try the wingless chicken; to our discontentment, the chicken was cold, dry, overly battered (BAD)! Sadly, we had an UGLY dinner!
(1)
Crystal O.
Tried this place for the first time today... my mom and I tried the cheese cord appetizer which we thought was pretty good. I forgot the name of the burger she had, it was huge and she really liked it. I had the jerk chicken sandwich, I liked. The food was average, I'll have to give this place another try so I can get some wings. There were a couple of flavors that caught my eye. Everything wasn't bad, but I was not impressed with the service. It was mid afternoon so we were sat promptly. We were greeted by our server and ordered drinks. Ordered our food soon after,which also came out promptly. But once we got our food, never saw our server after that. He didn't come by too see how things were,and never bothered to refill our waters,which were empty half way through the meal. Then, out of nowhere he shows with our bill,drops it on the table without even removing any of our soiled dishes,and then walks away.... I was not impressed at all... the only thing making me want return is to try a couple flavors of wings. Hopefully next time the service will be better or I may not return...
(3)
Andie H.
Mmm wings. I'll admit this is my favorite place for friggen wings. Boneless Thursdays, oh thank you to whoever created that! Trying all the sauces...money. So why only 2 stars? Parking and service. Parking, only because I hate navigating that lot, it's tiny, and it's actually a lot for the condo peeps and Alamo? Hertz? One of those car rental companies. More for those visiting and are just randomly walking around that area. I have more of a gripe with the service. Now I've never been to a mainland BWW, but c'mon, a slow Thursday lunch hour we should be getting the best service....right? Naw. Slow service, forgetting orders, not refilling drinks promptly with only 4 other tables....gripes. The potato wedges and the endless sauce picks (me and sauces!) are the balancing act on this place. I think even hooters has better service...AND they got some hot chicks workin (a woman is allowed to appreciate her kind). But since I have yet to find a better hot wings place on Oahu, this place will have to satisfy the cravings.
(2)
Amy G.
Came here for the first time with a few of my friends. I ordered the spicy garlic and medium wings (10 pieces for $6 on Tuesdays.) not a bad deal at all. I also got a side of rice b/c i wanted to make sure i was full before I left. Both were ok. Nothing special. I loved that they came out fresh and hot. But I don't think the sauces were anything I'd go out of my way for. I also got to try some of my friends (Parmesan garlic and bbq honey). Again, they weren't fantastic, but they were good. maybe i'm not as big of a wing fan as i had thought? Anyways, the food wasn't bad so i'm not complaining. I would def come back on tuesdays. The service was great. Our server, Eddy, was super nice. He kept checking up on us (but not too much) and he was very patient with our orders. He didn't seem rushed even though it was a bit busy. The parking is a bit confusing and can be tight. And also limited. But it is validated for $1 for your whole stay! that's pretty good considering its Waikiki.
(3)
Kelly G.
Great improvement on the wings last night! I guess that will happen when the place is almost empty on a Wednesday night. Got 6 of each of the following: Hot BBQ, Asian Zing and Parmesan Garlic. I enjoyed the HOT BBQ immensely and the Parmesan Garlic as well. The Asian Zing wings were on the dry side though. At least they got our order right this time! Also got onion rings on the side. Came out hot and crunchy. To top it off though, our waiter was great and gave us at least 3 baskets of celery to help fulfill my daily vegetable requirements! For drinks, tried the Patron Mango Lemonade and the Fruit Punch? The Patron Mango Lemonade was nice, but I was hoping for more of a mango flavor since they advertised that they use mango puree/juice. The Fruit Punch was smooth, could barely tell there was alcohol in it, almost like a Smirnoff Ice drink. All in all $45, not including tip, so on the pricey side, but well worth it when its done right.
(4)
Sergio L.
Great wings and beer. TV's everywhere! staff is nice!
(4)
Gaelen L.
Rude and unprofessional. I typically like BW3s. I love their wing sauces and anywhere that plays sports constantly gets props in my book. But the staff at the Waikiki restaurant were completely rude and unprofessional. I ordered 320 wings for an office party that I was throwing. I made sure to order a week in advance so that there would be no issue. I was told that the wings would be ready for pickup at 11:00 AM which was perfect because the party started at noon. They even called twice to confirm the order and time. When I arrived early, the doors were locked and they opened the at 11:15... AND WINGS WERE NOT EVEN DONE! I waited an entire hour! Missing the party! When they came out, they gave me 320 plain wings, sauce on the side. Not what I wanted nor did they even ask if I wanted to "spin" them myself. When I complained, management said that their priority was to the seated customers! No apology, no refund, no discount... NOTHING! This will be the last time I ever visit a Buffalo Wild Wings anywhere and I will make to tell this story to everyone I know. Thoroughly pissed off!
(1)
Debbie L.
I don't really eat this kind of food. But I go a lot because my boyfriend likes coming here to watch football and basketball games. When there's games, it gets REALLY crowded. So if you're trying to watch a game at BWW, you should arrive at 30 minutes before it starts. If you're just craving some wings during football and basketball season, make sure you check the game times or just order take out. Their customer service is great here and they always try to find a table for you whenever it is crowded. I usually order the traditional honey bbq wings and my boyfriend loves the chipotle bbq and spicy garlic wings. I've also tried their chicken tender salad, which I don't care for. However, if you like salt and vinegar, I suggest you ask your server to have some sprinkled on your french fries! That is probably my favorite thing to order here. I don't usually drink much, but whenever I come here, I have to order their strawberry lime bite mojito. On tuesdays, you get 60 cent wings. But if you come on another day, use your ID card for 6 free traditional wings when you order 12.
(3)
Inga S.
It's a great place to have beers and go to a game but I was honestly SHOCKED by how salty the food was. Perhaps it was just the day? I've gone to BWWs in different cities and this one was by far, disgustingly over-seasoned. AND, I ordered the wings. It can get a bit crowded so sometimes it's hard to get a hold of a waitress, be a little patient....while drinking a copious amount of beer.
(3)
Jossi M.
Went for the 75 cent deal on Thursday. Great service! Wasn't crowded! Got my favorite: mango habanero! Tried a different flavor, some type of jalapeño one which is my new favorite as it was sweet spicy and amazing! Tried the pretzels for the first time which were better than I was anticipating! They were soft and flavorful! The wait staff constantly checked up on us! My sangria was amazing as usual. The parking is only a dollar for up to four hours.
(5)
Stephen F.
Pretty standard BW3'S. The service is decent and friendly, and the food is right on par with every other one I've ate at. Forget parking though...like everything else in Waikiki, if you can't walk you're better off just taking a cab.
(4)
Thomas B.
Good food, love the cook. Waitress a bit fake, as the woman says. It was brazillant. Actually bartender was pretty chill, as in cold as ice, the other was .awesome. go for the wings.
(4)
Lauren K.
Really fun to go here for Wing Night on Tuesdays for traditional wings with a good size group of people! 75cent wings with a minimum of 5 in any sauce or rub you want. The drink specials are not as good of a deal but still taste great with a spicy basket of wings! Plus the trivia in the bar is fun play against your friends :) you can use the mobile app or ask your server for a trivia remote/board to play.
(4)
Danielle Y.
Let me explain. No, it's too complicated. Let me sum up. Tuesday. 60cent wings. Habanero Mango Sauce was quite tasty. Onion Rings. Stellar. Beer. Average Selection On Tap. Prices Weren't Horrid (23oz = $6.50) General Arrangement of Service = Miserable. Waited over 1:45 for a table (est time: 30 minutes). Though waiting/hanging out in the bar area were generally ignored and nobody took any food orders (a hungry Danielle is a pissy Danielle). Once seated, Etc, Etc, Etc. Do they do take-out?
(2)
Jessica R.
The best part about this place is not the waaaangs... but the trivia games you can play while chowing down! We noticed a couple sitting next to us they were playing with this huge "controller" and put it together that they were playing trivia that were airing on the screens in the bar area. Totally needed to jump in on that! It diverts your attention every so often but it's a fun thing to do while talk story and having a beer. There are longer breaks in between the 10-Question game. So much fun! Oh and the waaangs are awesome, too! ;-)
(5)
Rebecca O.
Out of all the places we ate while we were staying in Waikiki this one ended up having the best service and food. The service was excellent and our food was good, hot and fresh. It was a bit pricey.
(4)
Crystal B.
In this case, "Meh, I've experienced better" is just about the perfect description of my experience here. I have only gotten take out and my limited experience with service has been good- food was ready promptly and the person I paid was polite and helpful. Unfortunately for Buffalo Wild Wings, I went there for food and the food was mediocre at very best. We got ten regular wings and eight boneless wings with medium buffalo sauce with sides of blue cheese and ranch. (They do charge extra for extra sides of dressings, fyi. The person I picked up the takeout from did tell me that which I appreciate). The boneless wings were okay- decent amount of sauce, nice white meat, but there was so much breading that I could hardly taste the chicken. The regular wings were pretty gross. I realize that getting takeout doesn't exactly lend itself to having perfectly crispy wings, but these were completely rubbery and soggy. The skin was thick and soft which completely grosses me out, and there was almost no sauce on them. Couldn't even see the sauce, and could barely taste it. The flavor of the chicken was good, if there had actually been sauce on them they would have been much much better. Oh well, maybe I'll try going in and having food instead of getting takeout to see if the food is better. Until then, two stars.
(2)
Cor F.
Today was mine and my husband's first time at Buffalo Wild Wings. I have to say that we had an above average experience! We ordered the Wings Combo meal. The chicken wings came with your choice of sauce; we got the mild sauce. To me the chicken wings was not bad without it, but the sauce kicked it up! I liked it! Well anyway, what made our experience there better was the Excellent service that we had! Pearl was our waitress, and she was very friendly to us and she gave us great service! Also, our drinks were refilled so quickly! We did not even have to look for anyone to refill our drinks, they just came along to our table when we were half way done and offered to refill our drinks! We are looking forward to going there again!! :)
(5)
Alex G.
Great place to watch a sports game! Great fans, and surprisingly, locals go here to, even though it's in waikiki. The service was good. I had the honey wings which were delicious, although the wings themselves were very small with little meat on them. It's on the pricier side but if you're looking for a mid-day beer and snack, this place won't disappoint.
(4)
laura e.
Food = Corporate (nothing fancy) Ambience = Fun sports bar atmosphere Service = Okay It wouldn't be on my top list of to go places, but it was alright. Order the wings with the sauce on the side.
(3)
Jason U.
Who says Hooter's has the best wings on this island? This guy does because B-DUBS is way to small and never has seating for UFC's and Sunday football. I take my money elsewhere. Hooters restaurant had much better service and wings and specials. If you want delicious wings with happy hour and free hot waitresses then you don't have to look any further than Hooters. If you like Buffalo Wild Wings do not go during Monday night football, Sunday's, UFC's or any other large event. Because if you do and your not there when they open to claim your seat and squat all day you will see this sign "STANDING ROOM ONLY, NO REFILLS, NO REFUNDS". Remember I warned you.
(1)
Annie Kim H.
i LOVE this place. my first experience w/this place was when it was BW-3 and i was going to school in NC...1996 ...oh & I made it through the blazin' wing challenge a couple of years ago during my last visit there. i was sick for a couple of days, but whatever--i have the finisher's shirt and a pic of me and my bestie on the wall. I used to bring back bottles of Wild sauce whenever I visited NC, but since we have one here now, there is no need to do that any longer. i'm more of a sauce person, so i don't always order wings...i order sides of sauces to dip this or that in. My favorite sauce is Wild (after a few years, my body just can't handle blazin'!) and i usually get potato wedges & dip it into that sauce. my new love is the mango habanero :) I notice in the review below that people ask what is so great about the place if the food is just blah or just ok. for me, it's mostly about the good times and memories!
(4)
Carina T.
Wings, wings , wings. This place is kind of a mancave...lots of beer, bar food, and HD TVs for enjoying sports. We tried the mango habenero and spicy garlic wings. Both were good. Server was attentive and personable. Looked like she enjoys her job!
(3)
daniel k.
im a huge hot wings fan, and i love the fact that they have so much sauce options. ive been there a few times and the only good experrience was watching a payper view ufc fight. on a regular day the server couldnt even tell us what was in the lunch menu, then he took 15 minutes and forgot to ring in the food, by the time we all ate he took another 20 minutes to get us boxs and we watched him lean on the counter talking stories as we waited for our bill. baaaad badd service! i think the only time ill go back is sports events..
(2)
Louanne D.
This place is a great place to watch any kind of sport. The waitress's are very nice and always making sure you have a drink. They never hesitate to ask their manager if they can change a game to another game for the customer, as long as the game is airing!! My husband and I parked at the Mall parking lot. It was a little bit of a walk but the parking was easy and free.
(4)
Clarice K.
Never been to a Buffalo Wild Wings before but always wanted to try. So this was my chance. I ordered wings and nachos that were really good. My friend ordered the deep fried mushrooms and did not like them, I tried one and didn't care for them either. Our order took really long to get to us but they apologized and gave us free wings and did not charge us for the mushrooms. Our waitress way really nice and offered to give us all separate checks.
(4)
Matt J.
I have seen several poor service reviews however we had a great experience with service and food! Had 2 games I wanted to watch and they put them right up for me. Ordered the Desert Heat wings and they were crispy, mildly spicy, and came out very hot! Great on a cool Waikiki morning. Kids had pancakes and loved them. All around a great experience.
(4)
Angela D.
I love wings and should've came here a long time ago. Love Tuesday 60 cent wings. Just that when you order and get your wings, I suggest you count them. I ordered 12 wings and got 9 and got charged for 12 when I had already told my server, but he was cool. He did forget to bring us menus and we waited pretty long. Came here with my co workers who tend to come here often just to hang out after work and get a bite to eat. Their onion rings are pretty good. Came around 10pm, which the whole dining area was closed except for the bar. It was a tad bit crowded but I guess 60 cent wings are worth it. I got the Hot BBQ while my co worker got the mango habanero. The mango ones were really good but I wish they weren't so hot so I recommend dipping them in ranch, well in my case, soaking them in ranch. Didn't order than alcoholic drinks since I had to drive but next time.
(4)
josh v.
8/7/2010 Sleepless Weekend Day Two : Entry One A couple of my friends and I decided to come here to watch UFC 117: Silva versus Sonnen. As with most bar and grills, when there is an event like a fight, there is a $10 cover. The place was packed. After us, it was standing room only. Luckily we got the last table. This place is a total man cave. un-godly amounts of LCD screens all over the place. No seat is a bad seat. They also have jerseys hung up on walls. They also got an incredibly small Shane Victorino jersey which we all joked and pondered if he was actually that tiny. I loved our waitress! She threw a few jabs at me for ordering a Corona with Grenadine. I was hungry, I didn't eat all day. Had to order food. Hmmmm? What do I order at Buffalo Wild Wings? Buffalo wings? Let's go!!! We ordered a Sampler and 18 hot wings. Sampler was good, onion rings, boneless buffalo wings and nachos. The wings were pretty good and spicy! I love spicy. I wish I looked better cause they do have them boneless. I don't like wings much, the cleaning gets to me. Main event is about to come. One of my friends was rooting for Sonnen because he didn't like the way Silva was laying n praying and taunting Damien Maia his last fight. We had to bet on this fight. The wager: Jager bombs. All the Silva fans were quiet for 4 and 4/5ths of the fight. Then it happened. BOOM!!! Sonnen taps to a triangle choke by the Spyda!!! Probably the best UFC fight ever! Pay up, son! 2 rounds of Jager Bombs later, our waitress teases one of my friends about him spilling most of it on his fanny pack while exchanging some "The Hangover" quotes. I had fun. I think we found our bar to go to when there is a fight...
(5)
Eve C.
Went here last night just because I felt like wings and some beers. I was expecting bad service based on the reviews they've gotten, but was pleasantly surprised. The hostess staff was friendly, but we were pressured to sit in the bar area even though we saw a bunch of open tables in the dining area. It was a pretty roomy restaurant. Our server was super friendly and prompt with everything. I think she might have been new. The wings were pretty small, but tasty sauce. Could possibly return. We had the Mango Habanero, Spicy Garlic, Parmesan Garlic, and Jamaican Jerk.
(3)
Tracy M.
I agree with the rest of the people on here. Service is absolutely ATROCIOUS!!!! I am a regular of this place and go here just about every Tuesday. At 60cents per wing with a 5 wing minimum, you can get a meal for 3$ so why not? Maybe that's why the servers are in such a bad mood, but still, if we're paying you, suck it up and be nice. I once went with a party of 8 and we had to wait nearly an hour for our table. We had gone to the bar to get some drinks while we stood around and FINALLY when I was buzzed to sit at our table, the server runs up to the table (as soon as we sit) to say to us (in a VERY rude tone) that these are for people who "have been waiting." Uh...I WAS waiting. She then disappeared...obviously embarrassed by her own stupidity. The MANAGER had to serve our table for a little while before they could get another incompetent server to serve us. We had asked for separate checks as well. We had to wait about 45 minutes for our food to come out and the server never bothered to check if we wanted more beer or cocktails (hello...at 60cents a wing, but 7$ a drink, don't you think you'd want your tables drinking a lot???). When we finally got to order more drinks, they'd take forever and a day to come out. The cherry on top of the cake for this experience was that when our check came (after this terrible time), we had an automatic gratuity added to our bill (which they didn't mention nor put ANYWHERE on the menu that they add for large parties although I understand it should be understood). A few of us went to complain to the manager that we felt our server didn't deserve the 15% gratuity because of how shitty it was. We didn't want anything free, we just didn't want to tip that much or at least be EXPECTED to tip that much (we're all service industry, we would've left the guy SOMETHING for trying), and the manager had the audacity to retaliate and try to tell me off. Then the SERVER had the nerve to be rude when he re-dropped the check. (We still left this guy about 15% wtf) Anyway, I still go there cuz it's cheap, but if you're looking for good service, sit at the bar. The bartenders (and a handful of the servers) are actually good.
(2)
Kyle S.
A bunch of went early right at opening and we waited almost an hour for our food. The food was okay but it is surely not worth the wait. Here is what we ordered. Sampler platter: great variety at a not bad price. Mini Burgers: All burnt to a crisp. All you could taste is charcoal. Naked Chicken: No flavor, just burnt. Chicken wraps: 2 chicken wraps for 12 buck give me a break. Pile of chips with no dip or salsa... 2 burgers which were not bad but a little on the over cooked side. One of the only things I found pretty good at this establishment is the hot sauce.
(1)
Shireen G.
This place is a rarity. The roomiest bathroom stalls I've ever encountered... and the option of chips instead of fries! Oh, and let's not forget the wings! The games are awesome, too. Before you go, download the Buzztime and SCVNGR apps. With Buzztime you can play trivia or poker. SCVNGR has all these fun activities with rewards like a percentage off of your bill, a free drink, free wings, etc.
(5)
D E.
2 stars just for the service. 3.5 for the food. Service is why you go out. When it's sub par it impacts the entire experience. The Wings were good. Some of the better ones on the Island. We tried the Mango Habanero and medium Buffalo. I didn't find the Mango too hot even though medium is about as far as I go. The sweetness of Mango was just right and the hotness is easily controlled by the blue cheese or ranch dressing. The medium Buffalo was good. Don't care for boneless wings so didn't try that. Notes on the service. Host said 5 mins for restaurant side table then in a much lower voice said 10. We waited but then choose the bar side. Not that different, except maybe service? Menus were very sticky. Order was taken fine. My soda was refilled once but waters never. We had to get up to get water and get someone to take the check. They did comp for soda without us mentioning any problems. I'd go back but hope service improves. Saves a couple of bucks in tips. Parking around back. 2 hours one dollar with validation.
(2)
Eric G.
First time I went, saw no service after ordering my first drink and receiving my food. The place seemed to be staffed for efficient service. Second and last time, the wrong order was brought out and the waitress just shrugged her shoulders... The food is decent and the setting is great for a sports bar, but service gets 4 thumbs down from me.
(2)
Jaz K.
Only gave the 2 stars because our waitress was great. Other than that, there was nothing that would ever make me come back here. We love BWW and have been to many different locations, but this one is by far the worst. The hostess was very rude, and did not know if we could sit in the bar section because we had kids (isn't it her job to know that info?). The wings sucked, my daughter's kids meal was much better than my own. Won't be coming back again.
(2)
Daniel B.
Love the desert heat and love the experience every time I come. Ask to be seated in pearls section for the best service in house.
(5)
Ken H.
We went there on Friday evening and it was packed with about an hour wait. However, me and my fiancee found seats at the bar right away;) The setup is very nice with a ton of TVs all around and a decent bar. Since I'm originally from Buffalo, NY I couldn't wait to try the wings so I kept my order simple and got the wings, hot, in the regular buffalo sauce. The food arrived pretty quickly. Unfortunately my first impression was of disappointment right out the gate cause I was surprised at how small the wings were! Also they don't come with celery or carrots on the side unless you request it for extra. The sauce did have ok flavor but the skin was not quite as crispy as I like it. So overall was kinda let down as I had high expectations. As for the service, the bartender was alright. We asked the guy who dropped off the order for an extra blue cheese but it never came... I'm willing to give it a pass since it was packed and I'm sure the wait staff is pretty fresh still. For there wings I would give them a 2, as I will stick to another place in town for my weekly wing fix who don't skimp out on economy sized wings. However all in all I will give them a 3 rating, as they due have a bunch of other stuff on the menu which I'm sure is fine along with a nice sports bar decor.
(3)
Alexander W.
This was my first time to Buffalo Wild Wings and it was pretty good. I went a on a Tuesday night for a friends birthday and there was a good sized crowd there. The wings were great, staff was alright. I wasn't blown away by the place but wasn't disappointed by anything either. I had a good time overall. 3 stars
(3)
Lndn O.
Good place to eat various sauced selections of wings, get drunk and watch sports. I personally like to put the sauce on the side when I order wings so I can dunk-um in different sauces.
(4)
Robert M.
I love wings, and they had some the best wings I have had. Good value, but great flavors. Not sure what the people with bad reviews had happen to them, but I was very pleased.
(4)
Kulia V.
I like this place. It has beer, wings, sports on tv, and an addicting trivia game. I had the Spicy Buffalo and the Mango Habinero wings. Careful, the habinero sneaks up on you. At first I thought the Spicy Buffalo sauce was hotter, but after a couple minutes the Habinero sauce was kicking my ass! Don't get me wrong, it's a good kind of kicking. Like a painful pleasure sort of thing. And the mango compliments it perfectly. Chase it down with your favorite beer and you're good to go!
(4)
Michelle M.
after all the hype about bww, i had to try it. as a self-proclaimed wing connoisseur, how could i not? so here goes... hot hot wings: not hot at first and then the spice kicks in and then your lips are hot tingle-ly for like 45 minutes... whoo hoo! beer: tall bud light draft for $3? i'll take it! atmosphere: meh. darker and not as fun as i thought it would be. old crowd but place has potential. would i go here again? maybe in a group of 10 people but not just with the bf to watch a game and eat wings. ps- non-wing food is seriously lacking...don't order the nachos!
(3)
tyron l.
If your into sports bars that surround you with plasma screen tv's to keep you busy while you wait 45 mins for your order to be taken, a place where the beer flows like wine. Where douche bag guys and chicks that have probably used meth at one time or another instinctively flock like the salmon of Capistrano. I'm talking about a little place called Buffalo Wild Wings, or Bdubs as the local college girls call it..This place is average in everyway..Typical bar food, mixed in with cheap seats, crappy service, and alot of sauce choices equal a uninventive bland experience.. So if your into that, then by all means do your thing..
(2)
Shannon C.
Had lunch there yesterday. We ordered the sampler appetizer (nothing to rave about, chicken was way too salty), a bacon chedder burger (okay), and huckleberry and mango flavored lemonades (a little too sweet and not tart enough). Over all experience was okay, next time I'll try something else.
(3)
Wilfred L.
First let me say, I've been a fan of BW3's as it is know on the mainland for many years.... When I lived down south in Florida we lived right across from one and use to go there all the time.... Well i must say I am very disappointed with this one. The customer service I received was terrible. I went in on a Tuesday as it was .60cent wing day my favorite and took a seat near the window in the bar area. I will keep the racial charges out and just focus on the real B.S. As I sit waiting for a server to address me, one finally did and said they would be right with me and did I want to order a drink I said yes let me have a stella beer. They asked for ID which is crazy cause I am no where near, near, not in speech or mind 20... So I presented my valid Hawaii State Id with my old ass birth date on it.. I won't say my age but lets just say I am nearing 40 years old... So the waitress looks at it and then says that cause the laminate is messed up she has to check it out with the manager . She goes there and I can tell from her body language coming back that he told her no too. So I garbed the ID from her and went up to him and he told me that, "They have the right to refuse it cause the laminate is missed up and that the Honolulu liquor commission requires them to do so and they can get fined and they are very strict." So I explained to him that my date of birth is 1976 so I am far from legal age and that doesn't matter. He still said they don't have to take it. So I go to the Honolulu liquor commission and ask them and after speaking with three people they said they have no knowledge of such a regulation and I should have been served. They said as long as the ID is valid that's all that's needed... So when I went back to the restaurant, this is all in the same day mind you. I ask to speak to that manager and now they got him hiding in the back for fear of a confrontation i guess. So i speak to another manager and he trying to be a buffer, but all I want is names and to confirm what was said to me that's it... So I got another mangers name. So if you are Black and go here make sure you have the newest ID possible because if you happen to take a table next to a White lady they are going to tell you they can't serve you alcohol cause of you ID.... To think that the BW3's in Honolulu would be more racist then the one in the deep south.... SMH I would never eat here again. Due to the fact that I was treated so foul and I am taking legal action against them...
(1)
Lucas W.
Good sports bar in a convenient location. Wings are OK but there are so many flavors. I still have to try out their blazin hot wings challenge. Lots of TVs to watch sporting events with friends
(3)
Tara W.
I hate sports bars so I'll dig it alot more post-football season. The food is good though. Granted I've never eaten anything other than wings there but hell, isn't that the freaking point? I highly recommend the following flavors. Wild, Parm Garlic, Asian Zing, Habenero Mango, and Spicy Garlic. Don't get the Jamican Jerk. Tastes like you are eating a freaking christmas tree. Also watch out. Mud butt galore the next day!
(4)
Jenn W.
Wow really? Wings were pretty good but did we order virgin drinks??? Swapped them out for beers.
(1)
Chily W.
Worst place to hit the island.
(1)
Yena W.
All you snobs are probably going to ignore my reviews from now on, but what can I say? I've been having really good times here lately. They were playing the Mexico vs USA Gold Cup final here on almost all their TVs, and when I asked my server to turn the game on yet another TV closer to me, she did it fast and no questions asked. Their wings are tasty and perfect gnawing companions with endless glasses of draft beer, but I really enjoyed their giant juicy burgers and skinny fries that filled me up so nice at the same price for a few chicken wings. No contest there for me. Give me beef. And beer. Lots of beer. The atmosphere at the bar is always fun as everyone's always got a good beer buzz and the servers seem to interact well with the rowdy crowds. This being Waikiki, there's a never ending stream of weird and interesting people coming in for some cheap beer and food and a game. So withhold your judgement, go in with a group of friends, get to know some drunk sailors, and have a good time.
(4)
Nicholas C.
the service seemed slow for some reason, but other than that the wings were delicious! Highly recommend the spicy garlic or the asian zing.
(3)
Mark B.
We've lived here for about 2 years, but hadn't tried Buffalo Wild Wings yet. I wasn't quite sure what to expect due to some of the negative reviews on the service here on Yelp, but we were pleasantly surprised. Went at early lunch time on a Saturday and were served by Heather. She was one of the best servers I've had since arriving on the island...our drinks never dropped below half a glass without her asking if we wanted more, and every other aspect of the service was great. The food was typical of the other Buffalo Wild Wings I've eaten at before...pretty good, but not absolutely fantastic. I didn't taste them, but my wife said the Asian Zing flavor didn't taste quite the same as it does in the other restaurants. All in all, we were happy with the meal and the atmosphere, and the service was great...we'll be back.
(4)
Shella K.
We went for Monday football. Service was great and wings were great! The jerk and mango habenero wings were my fav! Didn't care there was not huge selection of beer I went there for wings! It's buffalo wild wings what else do you get there?
(5)
Becky T.
Just like the other BWWs in the world. Nothing is spectacular but you can get decent wings which is a plus and drinks which is another plus. You can also watch sports there if you are so inclined. Judging from the presence of all the high and tight haircuts, this is a regular hangout for the military folks. Makes sense as BWWs are usually the best that most Army towns have to offer. I usually hate chains like these, but I'm such as a sucker for wings. Plus it's super-close to my place so if you find me here, feel free to say hi. Just don't mind any honey bbq or Asian zing sauce I have all over me.
(3)
Steven Z.
Mediocre food and service. Wings looked factory produced, boneless wings were awful. Bartender didn't tell me about wing specials. Poured me another 24oz after I asked to cash out.
(2)
David B.
Came here with a friend on a late Saturday night. Seems like we we just missed the UFC crowd rush, so we was able to get a seat by the bar area right away. My first impression of the place was that the atmosphere was pretty good. There were a lot of flat screen areas from many angles. We were greeted by our waiter right away. We split 18 wings (12 honey bbq and 6 Asian zing) and roasted garlic mushrooms. Beer selection was more vast than comparable sports bars. Price was decent for a pint ($6.25). Our orders didn't take long to arrive. The wings were just ok. I left if up to my friend to choose the flavors. Probably next time we will go with something different or spicier. But at least the wings were still a bit hot when they arrived, unlike the other competing wing spot where I always see my order sitting on the counter getting cold. I liked the mushrooms. Our server was awesome - constantly checking on us, refilling our drinks before they were near empty and bringing napkins when we were running low.
(3)
Dan F.
Me and my friends came here to eat on a Thursday afternoon. There was a special going on for $0.75 boneless hot wings. We were seated without a problem with since it wasn't busy, there was only a few people in there. When we looked at the menu, we could not decide what to get since it took us at least 10 minutes to figure out what we wanted. We wanted the boneless wings but we also wanted something on the side that's not overpriced. Unfortunately, a lot of things on the menu are overpriced. Anyway, we ordered 18 pieces of the boneless wings with Carribean Jerk, Parmesian Garlic, and Mango Habanero sauce. We also ordered two sides, Ultimate Nachos and Crispy Tortilla dip. So how was the food? The only thing that was tasty was the Mango Habanero. The rest were ok. The Nachos weren't that great, the cheese had this powdering texture to it that was off putting. It's like the cheese was made from powdered form, wasn't properly mixed, then served to us right away. The Crispy Tortilla dip was pretty good, but not something I want to order again since you only get small pieces (about 1 1/2 inch in diameter) of deep fried tortilla stuff with something I can't figure out. There was a dipping sauce used for it which was good but salty. As for the boneless wings, the parmesian garlic was the worse tasting of it all since it was really salty. Saltier than bad chinese food. This is the type of salt that's just hard to swallow and makes you want to finish a giant pitcher of water to dilute yourself. The Carribean Jerk was sweet and a little spicy, but it didn't impress me. The Mango Habanero was the best tasting out of all the food that we ordered. I don't remember tasting any mangoes in it though, but it was spicy. But I was able to handle the spiciness. Just had to sit out for a bit after one bite because of this canker sore on the side of my tongue kept giving me shear pain as I dipped that sauce into that sore. Overall I think the food was alright but overpriced. I would probably come here only for the boneless wings and only if the special is going on because of all the different sauces they have. But I'm sure there's better places out there. A few things to note about this place. They have an open bar. There's lots of TVs. There's also a challenge to eat 12 boneless chicken wings with their hottest sauce in under 6 minutes. And the thing that bother me the most is that serve Kim Chee and Rice there. I have no idea why.
(3)
Coastie R.
Great environment! Good food. The only bad thing was that there was a little bit of a wait.
(4)
G M.
We had relatives staying in Discovery Bay (aka the roach motel) for the holidays so we popped downstairs to pick up some wings on new years eve before the fireworks. We ordered a variety including a bbq, jamaican jerk and a hot variety. Can't remember the exact names now but all were good especially the sweet /hot jamaican jerk and held up well even when cold the next morning. They came with the usual carrots, celery and blue cheese dip. Service was quick and friendly and I would drop in again.
(3)
David E.
When I heard a Buffalo Wild Wings was gonna open a location in Hawaii, I was excited! They have been open for afew months now, but I never got the chance to go there. Recently, a couple of my buddies went there to watch the UFC Fight & UH Football Game. First of all, if you want parking come early. Street parking is metered as far as the eye can see. And near by parking lots charge quite abit, However, if you do find parking in Buffalo Wild Wings parking structure, parking is free with validation. However, Parking there is a Joke. First, the Parking lot entrance is steep, if you have a sports car or lowered vehicle, it wont make it. Raised truck or tall SUV, wont make it either. Once you enter, only 1 floor of parking, a ton of "restricted" parking stalls, and dead ends. Who the heck designs a parking lot with blind dead ends?? Anyways, I found a parking spot and made my way down. First 15mins I was there, no one was there to greet me at the front desk. I sat down with my buddies, it took another 15 mins for drink orders and menus to arrive. Then it took another 10 mins for her to come back and take our orders, and 30 mins for our food to arrive. Alright, all this waiting must mean they have great food right? Ahhhh, no. Seriously, if your gonna name your restaurant after a menu item, at lease make it great right? I give them credit, they do have alot of "sauces" to choose from, and there is more than enough TV's to watch the game, but due to its location, parking, slow service, and average quality of food. I have to give it 3 stars....
(3)
Julia G.
we went last night and found a sit at the bar. waiters still need to be trained(gave them a break since bww just opened). very disappointed with blazin buffalo wing-they are tiny! disappointed with ultimate nachos - no guacamole and no sour cream (what kind of nachos is that).
(1)
Hasen P.
Went there twice. FIrst time we were told it would be a thirty minute wait for a table - there was no one waiting - but the bar was open. When we walked to the bar area there were four or five tables open scattered about the dining area. The bar was packed. I would have fired the hostess if I were the manager. So we went to the sports bar below it. Great, friendly service there. The second time we went (slow learners) there weren't many people but the bartender was swamped and took forever to get our order. When it was delivered we asked for Blue Cheese dressing and eventually I had to get up and go to the server window to get it myself. Service is horrible. Food is BWW - call that what you like - but we won't be going back.
(2)
Jasmine l.
the mango habanero is good, but the wings are teeny tiny and kind of expensive and I just didn't really love this place. the drink specials weren't particularly special either- $5.50 for a seasonal on a monday night.
(2)
Tony R.
Buffalo Wild Wings just opened their first franchise in Hawaii yesterday, on 07/13/09. It is in Waikiki, in the Discovery Bay condo tower. I had never been to one before, so this was my first experience at the chain. I visited both yesterday AND today, since I live only about 2 blocks away. They have 20 draft beers, mostly macro brewed, minimally flavored lagers. With 20 taps they should definitely have a better selection, obviously their beverage manager is not a big fan of craft beer. It's kind of weird, but in their menu they have a sort of half-hearted attempt to decribe different beer styles and compare various lagers vs. various ales. But I had to order a bottle to get a big hoppy beer. Unforgivable that they don't have a real IPA like Ballast Point Big Eye, Maui Brewing Big Swell or Sierra Nevada Torpedo on tap, when they have 20 taps to work with. Hawaii has plenty of IPAs available now... seriously guys, do you really need Harp and Bass on tap. Isn't one or the other good enough. Thankfully though, they carried Sierra Nevada Torpedo Extra IPA in the bottle. I am a huge beer fan, so the beer menu is not as good as I would have liked, but better than most. For entertainment they have LCD TVs all over the place, on every wall, and every post, facing every direction. I didn't count them, but I did hear someone say they have 40, while someone else said 54. Definitely LCD overkill if there is such a thing, but this is a great pace for watching sports. It should mos def get crazy busy during football season. My first trip I tried a cheeseburger, I don't know why, but I just didn't feel up for wings yesterday. Tiffany (who was a great bartender) said I should try one of their 18 sauces, since I was hadn't tried any before, and she suggested the Mango Habanero or the Asian Zing. So I ordered a side of Mango Habanero with my burger, and drank a glass of Deschutes Mirror Pond Pale Ale while I waited. When the burger arrived, I was surprised at how good it was. It was great, cooked med well like the menu said. It was charbroiled and had a nice flavor. The Mango Habanero sauce was awesome too. It was sweet mango up front, and then BAM! super spicy habanero finish. An excellent sauce. The fries were pretty good, they were of the shoestring variety, and were not too salty. When I went back today, I ordered a bottle of Torpedo, and tried the wings (My server Tony, who also was excellent, told me that Tuesday is 60-cents wings day.) I got six wings for $3.60 with the Asian Zing sauce, and I thought that sauce was even better than the Mango Habanero. Torpedo is a full-bodied, full-flavored IPA. But after trying that Asian Zing sauce, It tasted delicate and smooth. Pretty hard to do to a beer that big. Excellent wings, for a great price. Tony also let me know that Thursday is 75-cents boneless wings day, which is also a great deal for Waikiki. Great place, great service and great prices. Will be coming back. 4 stars. Would have been 5 stars if they had a better beer selection, but they can still work that out.
(4)
Irene S.
Being uncertain of what I would find because of the mixed reviews on Yelp, I was pleasantly surprised about the really good experience my wife and I had yesterday. The excuse that got us there was a Thurs nite football game not on cable and when we arrived there were many large TVs showing the game. We tried to find a seat at the bar but that area was crowded so we went back to wait for a table and got one immediately. Our server, Daria, also cam over immediately to explain the menu and take our order. Although we had heard they had wing specials on Tues only, we found the Pau Hana Mon thru Fri all had the same specials, e.g., 60 cent wings, $3.50 draft pints, and larger drafts for $5.50. We finished off 48 wings with all kinds of sauces and five beers watching the 2nd half of the game for about $50. My wife liked the dry-rub wings and I got the regular wings with the sauces on the side. Daria (from Bay Shore, LI, NY on the south shore - we're originally from Smithtown on the north shore), was a doll - upbeat and coming around frequently to make sure we were okay. Bottom line - great experience and a place we'll be back to, along with Bar35 in town, and the Kailua Grill & Pub (love those draft beers and micro-brews).
(4)
C K.
This is the 1st time I have been to this place. Staff was friendly. Food was ok. It was a little bit pricey for small wings. We tried the spicy garlic, honey BBQ, some pepper flavor one ( the best one, dry not wet). My son had the boneless wing and fries. Food quality was OK. I did not expect much from a wing place. We did like the huckleberry lemonade and the mango lemonade. Parked at discovery bay, $1 w/ validation.
(3)
Jerry L.
I've instantly been a fan of BWW on Tuesday and Thursday nights for their Bone-In $.60 and Boneless $.75 wings. Half of the flavors on the menu are more of a moist/wet type of wing which I love and the other half are dry/powder type of wings which is not my favorite. Food was consistently good with the exception of the Mango Habanero which was extremely spicy one night. The other thing that has me coming back week after week is their beer specials! I've only finally tried this place last month and found they had a Stella 22oz? draft for 5.75 on those nights and later found each month is different! Now this current month is Blue Moon which I also love! Service here is up and down. Hostess generally were nice but one time had a male hostess that was pretty rude directing guests to their tables. Servers were the same, generally rushy and not the most attentive. Perhaps sitting at the bar could solve that problem as each time we sat at the bar, the bartenders were pretty laid back and cooler than the servers! The wings are not the best but definitely a good place to hang out with friends with a few beers! I think that might be the only reason I keep coming back...just the fact that is a tuesday special on wings and beer, and I'm a guy so I can't say no to that!
(4)
Marcia H.
I went to Buffalo's on opening night, so it was pretty rowdy and crowded. The food was good - they have a typical wing selection and a variety of drinks. Our waitress was a bit slow on bringing us everything, but since it was a packed house, she really did great! There are a gazillion televisions in the place; all on different channels, so it's a bit visually stimulating if you get distracted easily.
(4)
Cassie T.
So many choices!!!! Love the spicy garlic, Asian zing, and honey BBQ. The service is hit or miss.
(4)
Elbert K.
Offer a very decent buffalo wing. I'd rate it about a 6.5 out of 10 on the great wing scale. They have a whole bunch of sauces (I'd say around 15 sauces) ranging from hot, medium, garlic, and various other sauces. The atmosphere is very into sporting venues and they keep the wings and beer flowing to keep people satisfied. They offer boneless wing night, and I don't quite remember the price, but let me just say it isn't worth going too. Their bone wings are very decent, but their wingless doesn't shine on a dark day. They also offer regular wing night for around $0.80. It gets pretty packed though especially around game times (we watched the Saints wreck the Cardinals).
(4)
Margaret B.
Pros: TVs, free wi fi, lots of tables. Cons: I can stare at the menu for 5 minutes and nothing appeals. The food is just ok. The ambiance is like a Auto Parts store. We go here often because its easy and pickings are slim in the area, but otherwise would avoid.
(2)
Brad H.
BWW in Waikiki!!! If you have never been before and you love wings, this is a place you must go. Despite their chain-like feel, they still have some of my favorite wings. Even in Vegas BWW was always a great place to grab a beer and watch the game. They have a good beer selection compromising of about 10-15 drafts or so. They have Mirror Pond, so I'm good. Make sure to go on Tuesday for the wing and drink specials. Bad: The locations on the mainland will "spin" your wings in 2 different sauces without thinking twice. this location won't. If your lucky you will get a waitress willing to pour another sauce on top of the already spun wings. Also, the service at this location is hit and miss, I ususally sit at the bar to avoid any problems. But no matter how bad it gets I will always come back for the wings.
(4)
Mandi P.
I am not going to lie I was extremely disappointed with BWW today. My husband and I went to eat here for lunch and the service was almost nonexistent. The only time we saw our waitress was when she took our order and when she came back to tell us our food order had been messed up (we had been waiting 45 minutes for our food already). Although she did apologize for it, my husband and I got the impression it was more for the sake of her tip. We have a BWW back home and it is 1000 times better than this one. The boneless "wings" were more like tenders and there was hardly any sauce. We will probably never be back...we could make better wings at home!
(2)
Timothy W.
Not the best wild wing experience. The problem? The same as with many establishments in Honolulu, they cater mainly to tourists, which means they aren't interested in making the extra effort or spending a few extra pennies to get repeat business, to sum it up it's the small things like not automatically bringing celery to the table with wings, you can get it for free, but you have to ask. I have been to 5 different wild wings, but this was the most generic. Plenty of TVs, wings were good, but you can just tell it isn't the full experience.
(2)
Stevie K.
Horrible, dirty, rude staff!! This was by far the worse buffalo wild wings i have ever stepped foot into. It took 2 hours to get a salad. The appetizer was cold and the waitress was super rude
(1)
Maggie L.
My friends and I actually discovered this chain restaurant in Hawaii! How crazy!! Instead of experiencing Hawaii by trying out new Hawaiian food, we're here snacking on some uberly delicious buffalo wings! Shame on us! But this place was amazing. That's right, ah-ma-zing! You'll never look at buffalo wings from other joints the same way. We got our wings to go so that we can eat with the rest of the folks at the hotel and when we were done, full and satisfied, we were still craving for more! Now that's what I call some good ass wings.
(5)
Iris M.
My friends had decided to come here so it was my first time, but I'm glad I did it. The service was great and our waiter was very polite and funny at the same time. Our orders came in on time although ordering them was a different story, since we were such a big group our waiter got slightly confused every time he came over as to who ordered what. The wings were awesome and the sauces superb! I'd definitely come back here again. I just hope the mainland ones have just as good and funny service with aloha!!!!
(4)
George L.
went there for lunch today. not busy at all. Great wings and Mandy (our server) was great. we will return
(4)
JM A.
Had to make an account just to write about how damn shitty this place is. Coming from another server, the service here sucks major assets. I don't recommend this place to anyone. My wife and I enjoyed the wings, the only thing is it came out 5 damn hours later. On top of that our server Kristen took another 6 months to come back to our table to take our order. The service isn't great and we're probably never going back there again. Thanks Buffalo Wild Wings in Waikiki for wasting 50 hours of our lives waiting for our food on a slow ass night, thanks!
(1)
Forest F.
If you want to watch every game on Saturday or Sunday Buffalo Wild Wings is the spot. They have TV's everywhere and its packed with lots of tourists and transplants. The food however is NASTY. We had a party of 10 everyone pretty much ordered different things and everyone thought the food was awful. I personally won't ever eat here again. There are plenty other places that show the games and the food is much better.
(1)
a t.
Lousy wings and way to expensive. My wife and 2 kids would pick Hooters any day over Buffalo Wild Wings. The wings here are tiny. They were served cold, and the mangers service suck. Don't waste your money at this place
(1)
Lesley S.
This is a great place to hang out with the family and friends. I had the boneless wild wings. It was super spicy and ono. There is a nice selection of beer. It is a loud place, so it is not good for babies. There were a couple of families there with small children. The kids appeared to like the food.
(4)
Miles E.
Hmm, best place for wings on Oahu for sure. Cheap, but not cheap food. Great beer selection and cool atmosphere. And honestly, some of the waitresses are better looking than the 'talent' at Hooters.
(4)
Rachel S.
The only reason I'd give this place 1 star is because the wings were pretty good, however the service was horrible. We had the blonde waitress. She took our order and was rushing us the whole time. She kept trying to walk away and we had to keep telling her we weren't finished with our order (and we only ordered 3 things). And she didn't even bother to ask what kind of dressing or vegetables we wanted (it comes with the wings!) and when she brought our food almost an hour later she didn't bring any dressing or vegetables and we had to ask for it even though it comes with the wings! And it took her literally over 15 minutes just to bring out ranch and celery so we ended up eating most of the wings without dip. She never once asked if we wanted our drinks refilled and she never once came to check up on us. When we tried to flag her down to ask for a refill on our sodas she just walked right past us. I kid you not. So we ate our food with no drinks either. I will never return here again. When I get service like this it just ruins my day.
(1)
Stacey K.
The service is horrible!!! I don't understand how there are so many servers yet it is impossible for my beer to arrive cold or my food to be hot? I've been here twice and both time service was some of the worst I've ever had in Hawaii. I'm sticking to the Shack. The wings weren't even that great either (and I love my wings super SPICY).. probably was the combination of the long wait, cold food, and warm beer... and the food just blows. ugh. i don't think i can emphasize how horrible it is for a WINGS + BEER place to have such shitty service that BEER is WARM and long wait for food is COLD. I was on the verge of getting the beer, napkins, etc. for myself cause my server was getting a manicure next door. YOU SUCK!!!!!!!!!
(2)
S L.
Walked into this restaurant early in the evening because my sister and I were feeling like some wings. The hostess was unwelcoming and rude. She asked us if we wanted to sit in the bar or at a table. We were trying to decide (which was hard to do because it was so dark inside) and I caught the hostess and one of the servers rolling their eyes at each other while we were deciding where we'd prefer to sit. Long story short, the girls who work here HAVE ATTITUDES. We walked out and will never be back again.
(1)
Karen V.
Three of u came in for lunch, didn't seem very busy. We got seated right away, but then 10-15 min later someone actually greeted us. Our server took our order and 10 minutes later we finally received our drinks. Food also took awhile for being so slow, but hit the spot. The wings were good, some didn't have that much sauce on them, wish they had been tossed more. Lunch menu looked good, but wasn't told about it, wish I had ordered from that. Would have been nice to have been informed. Overall service could be better .
(2)
Gspot H.
azian zing is my fav
(3)
Christopher C.
Visit: 8/16/09 - Late Lunch. Had all kinds of wings. Bought the 50 piece tray with onion rings and fries. Lost of food for 2 people. Onion rings were good. Fries are awesome. Wings were good. Especially the Jerk style. I like that one the best. Service was good. Price was expensive, but the food was good. I will come back.
(4)
Lee Ann H.
The food was great and so was the service. We will definitely be back!
(4)
Amber W.
The food is way, WAY overpriced. Think McDonald's-quality food at 2-3 times the price. They serve their food on disposable plates with plastic dinnerware. I'm no militant environmentalist, but that's just an embarrassment. This place is okay for drinks, but then again pretty much any place in the world is okay for drinks. I'd rather cower in my closet with a warm Bud Light than venture into this place again.
(1)
Michelle O.
What is it about wings & football that seem to fit like a hand in a glove!?! Yes, it's cliche (and border line corny) but this place was packed last wknd with football fans enjoying drinks of all kinds and cheering for their fave teams, with wing in hand. Spicy, mild, garlic, lemony, you name it, you can get it. In a tagboard folded boat, tableside. I'm not really a 'wing' kinda girl but I come for the lively atmosphere and to hang w/my friends. Parking can be a little tight in the pkg lot but wasn't too hard to find on a Sat. Good place to watch football and UFC. Although UFC events are REALLY packed, so I'd advise an early arrival.
(3)
Ellen Mae V.
I consider myself a rather healthy eater and I usually stay away from fried foods. So when it comes my occasional fried treat... ahem:: chicken wings:: I like them spiced, dredged, battered, fried and then sauced. So BWW isn't my favorite choice for wings, I'd rather hit up a Wingstop (which of course HI doesn't have.) BWW has a LARGE assortment of sauces... no joke and the wings in and of themselves were rather good. Tasty, well spiced but a little on the small side (perhaps they're GMO free) However, at nearly a dollar a wing I had to suck those bones dry to get my money's worth!!! And I did! Probably not the most pocket friendly place, esp if you have a big appetite.The other menu items aren't too spectacular but I suppose when you're a guy looking for a place to escape then side orders aren't really your focus. The place is actually quite large. There is ample dinning room, a bar and enough tv's to cause a seizure. Not really MY place to eat or hang out but if you're a sport fanatic looking for a tasty cluck, a large assortment of beer and BROS then hit this place up. Otherwise... I don't think I'll be around too much.
(3)
Gilbert S.
I have been to many on the mainland an this one is the same in regards I menu. The problem I have is the way they offer the wings. You only get one sauce per 8 wings so if you want 2 sauces you need 16 wings. Hope your date isn't picky or your are trying to gain a few pounds. This an island thing only since I verified with the mainland. Oh an they also have UFC fights and the occasional boxing match. Your better off just stopping during the happy hour.
(3)
Clifton H.
My friends and I went last night, which was a Tuesday. Apparently Tuesday night is when they have the special pricing for wings. It was definitely on the louder side, with television screens all over the place, showing various sporting events. The wings were great, with tons of different sauces/seasoning to pick from. We had the teriyaki, parmesan cheese, medium, and salt and vinegar. All were great. Service was excellent, with the waiter being very friendly and the service time being reasonable. It's a good place to hang out, eating wings and drinking beer. Parking is validated, but I would not know firsthand as there was no parking available when I went. The parking is in the building and it is a shared space with all the other businesses in the building. It's definitely not the most car friendly place to park at. I ended up parking in the overflow parking located at the Ilikai Marina. That place charged a flat rate regardless of it being the overflow parking.
(4)
Erika A.
OK, not many buffalo wings places to choose from on the Island....and I like me some hot wings. The wings are good and the sides are generic. I had the following wings: -Parmesan Garlic-3 stars kinda uninspiring, but ok. -Spicy Garlic-4 1/2 stars-My favorite. Spicy n garlicy-duh! -Asian Zing-3 1/2 stars My table all scored this as their favorite, it was alright. -Hot BBQ-4 stars. This one was a bit spicy with a hint of the BBQ sauce flavor. -Hot-(Classic Wing Sauce)-3 1/2 stars. I usually stick with basic hot wing sauce, but I've had better....I think Domino's hot wings are better than this. -Blazin'- I have a hard time rating this sauce as I only had it to enter a hot wing eating contest. I can only say my mouth was on absolute fire when I finished my 12 wings in 80 seconds (yep, that's a record, beat that suckas: ). Anyway, I can't imagine anyone ordering this unless you prefer to eat food because you are a badass and not because you actually eat for enjoyment. 32 oz of Stella was on special for $5 It was 60 cent wings night (Tuesdays) and you have to order a minimum of 5 wings per flavor. In summary, the wings are decent. I would go back and eat a few of the flavors. I am taking off stars mainly for their totally uninspiring sides. Lemme break it down: I was so excited to see fried mushrooms on the menu. I haven't seen that on a menu since I was in Texas. Wish I would have never seen them on the menu. They were small, totally generic and probably frozen before they were fried. Potato Wedges sour cream and chives-Dried up pieces of artificial chives and boring ass potato wedges. Buffalo Chips-slices of fried potato with melted cheese: Even more lame than the potato wedges. Blue Cheese dressing-oh, don't get me started on the bottled crap they try serve as their dressing. Look, I know this place is obviously set up to be a sports bar type establishment, but if you can't even serve up decent blue cheese dressing then what's the point?! Wings and blue cheese are supposed to go hand in hand. I don't even remember seeing chunks of blue cheese in that totally bottled, pre-manufactured crap they gave me. It was only their 2nd day and it was really packed, but it took over an hour for each order that we made. This place is a franchise, so we thought the kitchen should have had their shit down a little better. I guess the kitchen is already on Island time. Knock off another star for slow service. This place is going to be packed and successful because they have a big bar and tons of TVs. It's a perfect place to be to watch a game, sip a few beers and have a few wings. Totally low key. Validated parking for 4 hours: $1 Meh.
(3)
Lauren S.
This location is horrible. Management here sucks. When I went to make a complaint with the manager I believe her name was Amanda, she never gave an apology for my rude service from the server and later I saw the server and her laughing together while looking in my direction. I could not believe that was happening. Poor service, shifty food, and shitty management. That manager Amanda needs to be fired or at least demoted to dish washer. Also the server! Never coming back.
(1)
Missie R.
Sitting here now about to pay for the meal. Had to write a comment now before I forgot to do so later because this place is awesome!! We came in moments after my husband had an itching for wings. The guy in the front with the pony tail was kinda weird.. Are you going to seat us or mumble?? Eventually we moved forward and someone else helped us and Carlos sat us down. Chris was our server and he's kick ass!! He was very helpful with our ordering. It's out first time here so he really helped guide us. He offered us sow local beers then let us go sample nuts over the sauces and even offered us what he thought was the best dry wing (Chipotle BBQ). It was hands down the best wing we ordered. We also got the Spicy Garlic and Wild. Both were yummy and very moist. Chris was great, filling up our waters like 4 times without us having to ask, letting u know where the wet naps were, and giving us LOTS of napkins without us having to ask. When we were eating I noticed Chris cleaning the tables, booth chairs, and floor that was across from us. A family with lots of kids sat that earlier and made a hot mess but he didn't seem to mind. Impressie he stayed busy and did his work, not just sit and lounge around. Very hard worker, kudos to him. Also, I believe it was the GM who also came to check on us. Very good customer service!! Yelp, I'm not gonna believe your Waikiki reviews anymore because all the places that we went to that had high reviews via Yelp sucked, while this place has iffy reviews but provided us a great meal and excellent customer service!! Mahalo Chris!! ;D
(5)
Scott H.
This place is nasty. I have to walk by the kitchen on my way to my condo in Discovery Bay. The smell is horrendous and very greasy. I ate here once, not impressed. They didnt even set a place (napkin, utensils, etc) for us at our table. I had to ask for napkins, no water... This place is a dump.
(1)
TJ W.
Great wings! Had the hot traditional and they were great. Friendly bartender and lots of baseball on the tv.
(4)
Faith S.
every time i've come here i have always gotten the queso burger. sad to say its now off the menu BUT if you order it, they will still make it for ya - it's their policy they said!! so still tahat is the only thing i go for still !! it's messy & o' so yummy! give it a try! service has never been bad, even when it's crazy busy of UFC nights .lol. a great place to take kids of all ages too!
(4)
Jin Hee K.
Chicken was good, not great. Games were fun!!!
(4)
Chunhang K.
Waited 45mins for my food. Its not busy at all. The server came over and tell me i have to wait for another 5mins because the flat bread i ordered was over baked. And i told him i ddint want to wait. He replied if i want the burn food he can still give it to me. Didn't apologize at all. What kind of service is that? Wanted to get a drink when my beer was empty. No one was ever around.
(1)
Robert S.
Wings were average Ordered and got a lousy order of fries Wife liked her Asian zing salad Drinks were good Food didn't come for 20 mins Customer service sucks I won't be back
(2)
Wendee N.
So I finally forced myself to get out and went to try Buffalo Wild Wings. Love buffalo wings so I really wanted to try this place especially since they offer boneless and bone-in wings and on Tuesday's is Bone-In Wings Special and Thursdays is Boneless Wings Special. We went on a Tuesday. Got there about about 6pm. Thought it was going to be crowded and a line however it was alright and we went right in since we took a seat in the bar but I think we should have went in the restaurant side. Oh well. So the service was just okay. The boneless wings were dry and hard. I didn't try the bone-in ones because it was medium and that's too spicy for me however I know it was better than the boneless one regarding the dryness. Next time I'll order bone-in, if there is a next time. The sauces we tried of course, ranch and bleu cheese, salt and vinegar (powder), sweet BBQ, honey BBQ, and of course as well, mild and medium. The mild was for me, however I think they mixed the mild wings in the "medium" bowl cuz boy was it spicy and it's not supposed to be that spicy. We got like a buffet of just appetizers. The potato wedges were okay. The fried pickles were okay too. The onion rings were onion rings. The popcorn shrimp was okay. The mixed drinks were too sweet and not enough alcohol. The beer was typical beer because you pretty much can't screw that up unless the facility doesn't clean the taps. Oh if Bartender Todd is working, there's a shot you can order call the "Todd Shot" it's a double shot. It tastes like the blue otter pop. The service was okay. The atmosphere was a typical sports bar look. The place was clean however Discovery Bay Center is pretty ghetto but I guess that's a separate yelp review. The bathrooms were clean. Parking is great because you can get validation from BWW oh but the parking structure height limit is about 6' 2" so if you have a huge vehicle good luck finding parking on the street. So the place gets busier later in the night. We had 6-people and our tab was just about $250. It was mainly the alcohol that did it however like I said, the mixed drinks are pretty weak so you best order beer. My martini was even super weak. I guess the overall experience was just okay. I gave BWW 3-stars instead of 2 just because of the boneless wings but don't order it anyways cuz it's dry and hard.
(3)
B. S.
It's a 3 star place, at best. The wings, they are ok. Good, passable, tolerable. Prices here are Waikiki Prices though. I love that there are so many tvs in this place though for Sports/Fight Nights! Its always crowded with Tourists and Military, which I guess you need to be in the right mindset to goto. The burgers here are meh, 2 stars on a good day. Service has always been good here too. Though the other day I got a blue moon and my "date" got a mango juice and they gave me my bill and it said $110.00. Haha. I only really come here when someone else wants to go, and the person I was with just wanted to check it out. It gets crowded here, and gets REALLY crowded during sporting events. I will say I like the bathrooms here too! Not that is a deciding factor in choosing a restaurant/sports bar. Oh yeah, these 2 kids took the blazing wing challenge which I guess is you have to eat so many wings in a certain time and they're spicey. The one ran to the bathroom to puke, so that was better then any live sporting event. :P I'm just a believer in if I can make it better, why go out and pay for it? Which is why I usually pass on their wings/burgers.
(3)
John S.
This place has become a joke. If you are lucky you will get one refill of water. The service is pretty terrible, and the last time I went, was greeted by a very rude employee who seemed like he did not want to be there at all. The service truly seems to get worse each time. If you are lucky you will get one refill of water, since the waiters just seem to forget about you. Main reason for going was boneless Thursday's which are not 80 cents per wing, so you are not really saving much money. Not planning on going ever again, at least to this one
(1)
Sara K.
It was so cold in the restaurant & bar by 8pm on Thursday that we decided to get take-away instead of eating there. But they got our order wrong- twice- the last time I just ate it anyway because I couldn't be bothered to make another trip while the rest of our dinner got cold. And by that time I was very hungry. The food was okay, the mediocrity common at corporate chains, but the friendly staff was its saving grace. Despite the incorrect food, the lady at the front desk was a champ!
(2)
Angelica F.
This place sucks! We waited for our wings for 35 mins! We ordered rice, our server then forgot that we even ordered rice and then when our order came 5 pieces of the chicken was cold! we reminded her again about the rice and then she came back with an extra sauce of ranch which we already had and then I told her again that we ordered two rice then she said they ran out! I was like wtf she could have told us in the beginning, after that we told the server that we wanted refill for our water which she said yes she went in the back then when she came out she went back to sweeping the floor totally ignored the fact that we wanted refill for our water until my bf waved the cup at her! They don't have customer service, word of advice to everyone that wants to eat BWW don't come to this location instead go to the pearl city location they have way better service!
(1)
Robert H.
This is very typical of any BWW location. Lots on tap and lots of TVs. For this visit, the wings were small and the fries were stale. I sat at the bar so service was fast. Someone was watching a sport on a TV and it got changed, it took 15 min to get it changed back. I have eaten at alot of BWW before. This visit just wasn't that good. May try later.
(2)
Jaime C.
Idk what to say... the ambiance of this place is great but their wings really suck. Had their boneless chicken wings in pretty much all their flavors but wtf? Idk if it's like this on a daily basis but the sauce was just too much. It was too salty and overdressed as if someone just dumped a whole bucket of sauce over the overly breaded wings. Im sure the breading was salted and to drench it in sauce... idk about the others but Im not down for high blood pressure and heart disease. My bf and I couldnt even eat it.. we picked at each one to try out the flavors but ended up wasting it. I looked around to see if others were enjoying this high blood pressure causing chicken but they seemed to be mopping it all up. I actually wanted to donate ours to them. Ended up finishing our drinks and leaving to eat elsewhere. After that, i never step foot into BWW. Wingstop anyday!
(2)
Nikki H.
This is a chain....in the middle of Waikiki.....so, why am I surprised that I was disappointed with my experience? Well, I'll tell you. I knew going on a Sunday where sports loving tourist would be parking their butts in a booth for several hours to consume beers and burgers was a lousy idea. I know that, but that's not what bothered me. The bothersome part was the food. In other BWW locations the fried pickles come in a large basket and you think "I cannot possibly consume this entire basket of fried goodness even if I was starving and really wanted to" but here, nope, they dump a handful of frickles in a tiny paper boat, usually used to serve wings in, and send it to your table. What the crap? There is MAYBE 10 in here. Grrrrrr..... Next is the wings...Um, you can't order by how many you want, you have to order in sizes Small, Medium & Large. And then whoever is in charge of wing disbursement decides how many you get. So, your Large might come with 12 wings or 5. SURPRISES! Then the fries. Do you like high blood pressure? Are you looking to get bloated and dehydrated at the same time from too much sodium consumption? GREAT! Cause the fries here will do JUST that. It's probably a overzealous salt shaker in the back, maybe he's blind, maybe he doesn't give a shit and just over salts everything, but either way, your food is disgustingly salty. This is coming from someone who loves salty food. It was not edible. So, to recap, small portions, mystery portions, over salted food. This is on top of annoying sports loving crowds & a seat yourself dining area. I'm just glad our bill was under $40 otherwise I'd have been way more displeased. Regardless, I'm open to suggestions on other places I can take my husband when he wants wings, cause I'm not crazy about the idea of coming back here.
(2)
Nicole K.
I've always been a fan but now that we have wing stop I prefer their wings over BWs. I feel like their sauce here is too overpowering and salty. 80 cent wings on Tuesdays tho can't beat that
(3)
Aisha H.
I'm here solely to watch the football game. I'm not a big fan of fake cheese and bar food but it's a good place to gather and watch a ball game.
(3)
Andrea S.
Wings were decent but the service was slow....and it was a slow night so no excuses...hence only 3 stars,...but no complaints about the food!
(3)
Jaime A.
This place here in Waikiki there is always a nice atmosphere for wings and to enjoy a cold beer. Awesome
(4)
Daniel H.
There was no wait to be seated. Service was sort of slow, and we had to ask for extra trays for our bones, but the food was great.
(4)
Dani M.
I'm uping my vote on this one, since it seems like somebody got their act together in the last few months. With the exception of one guy, everybody else was super nice and attentive in the last few months (let's say from the summer on). There was no need to beg for a drop of water, no need to try and produce smoke signals to flag the waitresses down. Also, if Tiffany still works there (we only got her once), you were probably one of the best services we ever had, and by far the best we ever got at Buffalo Wild Wings. One of the stars is just because of you alone.
(4)
Sheryll Y.
I am so disappointed. I've been to this location before and it wasn't this bad. Typically pretty good service and quality of food was good enough to come back. But this evening was just awful. Not only did our waiter forget one of our orders when it did finally come in. It tasted horrible. The consistency was off, and this was a shared feeling between myself and my friends who tried a bite as well. Also our waiter just never came back to our table. We've been sitting obviously done for awhile and he's just walked by and helped his other tables. When we have tried to flag him down, it just seems like he is pointedly ignoring us. Very disappointed. If you're going to go to BWW go to the pearl city location at least there the service is awesome - at least it's been every time I've gone. I doubt I will walk into this one again, not unless we have a different waiter perhaps. But I don't know the last order of chicken was just off - my friend and I spit it out hoping we won't get sick from it. Be careful.
(2)
Michael C.
I always recommend getting wings/thighs over the boneless! That being said...go on Tuesdays! 75 cents per wings every single Tuesday. The wings aren't amazingly good but they're good enough to keep me coming back. To be honest, I go there for the atmosphere, not really for the food. I'm not a huge sports fan but the sports bar scene is nice. They have multiple TVs playing different sports all around the restaurant. I normally get 5 Asian Zing and 5 Chipotle BBQ. The two provide a good balance between saucy and dry-rub! I also get their pretzels. For some reason, every time I order the pretzels, they always seem to forget my mustard (giving me cheese instead). But no biggie, the cheese dip isn't bad either. Servers: The servers here have been a hit or miss for me here. Some days they are forgetful, inattentive, or just straight-up lazy. One time we asked for separate checks and our server told us she couldn't do that. Another day I went, the server split our checks no problem. There are also cheery servers that do their job well! Don't forget to get your parking ticket validated.
(3)
Elise M.
My boyfriend lives a block away so we end up here a lot. This place is identical to other BWW and I haven't got any major complaints. They've got a large selection of beers on tap and in bottles but could use more craft or local selections. The food is tasty and filling. Their sauces are delicious and choices are plentiful, but as a real life Buffalonian, I would never call them true Buffalo wings :) Service is fast and friendly and now you can play trivia in your phone!
(4)
Melissa M.
Horrible customer service here. The employees are ok but the managers are terrible. They don't keep track of their food supply well. The last time I went here I waited 30 minutes for someone to help us, got told they ran out of boneless wings, and then it took another 30 minutes to get our food only to find out they had to let the boneless wings thaw. At that point I could've had boneless wings. Server never mentioned we could wait for them. Manager never apologized for the wait. They pretty much upset everyone in the restaurant that night. I really mean EVERYONE. Not one person left happy. I could hear the complaints all over the restaurant.
(1)
Nita L.
The waitress was great, but the food was so so. Went with a couple friends and had plenty of time to sit and talk. We weren't rushed at all.
(3)
Rissa M.
Horribly average. and Horrible slow service. We came here on a tuesday night at around 8:45 for the traditional wing special and holy moly no joke it took us an hour to get a table, another hour to get our food, and another hour to get our check. Yeah-- we left the place at around 11:45. It took so long to get our table that we ran to Mcdonalds while waiting for our table to save our poor (and slow) server from the wrath of our hungry bellies. I'm not sure what the problem here is at BWW but they need to get it together! I came here with a bunch of my friend who are in the industry and we were trying the whole night to figure out what the systemic hold-up might be. I guess we'll never know until we are on the flip-side. The only thing they did right the whole night was not mess up our order. Props on that. Thank goodness their food is consistent and satisfyingly fried-tastic!. GOOD JOB! Word of advice, come AFTER 10pm. I was noticing that the restaurant was starting to empty out at around this time. Sad day for us.
(3)
Cameron L.
I work in the food industry and I must tell you that this place is kind of a- shit show. The kitchen gets fucked up pretty often and whoever's running the food doesn't know table numbers or how to read ticket. We had 3 different dishes dropped on our table which we didn't order. All of them just showed up. None of the waiters or food runners acknowledged that they had food for our table. They just dropped it and left. Ohh, btw if you get the server with dreadlocks request to move. The most shittiest waiter ever. He brings our cocktails before we get water. Wtf! Seriously this place can get like a shit show, the food is good if u get what you ordered.
(2)
Danielle M.
This restaurant does not live up to the standards of other BWW establishments. My boyfriend and I ate here about a week ago and we were both sick an hour later after having one glass of beer each and about 6 chicken wings. We couldn't get out of bed and our stomachs' were just turning. I tried to call the restaurant to give them a heads up about a possible food poisoning and the manager blew me off. After speaking with another couple they said they had eaten at this same restaurant and got sick as well. Please don't eat here until they have been inspected.
(1)
Shanisse I.
Erik was really surprised to hear that I like buffalo wings (I guess I'm a picky eater since I only eat... EVERYTHING!) So we came here one night, not crowded at all, maybe several other guests. Our table was by a group of *ahem* "tourists" with some very rowdy kids and of course, they didn't care they were causing a ruckus. Anywho, our server was awesome! I'm so sorry I forgot your name dude but you were the best! He was very attentive and patient. We ordered our wings, along with the tailgate appetizers.. Winners! But what I really want to mention is the drink I got. Sorry, but it was non-alcoholic. It's the huckleberry lemonade. Omg. I was skeptical at first since I stick to the yooge but I am so glad I was convinced to try it. It is so delicious I cannot describe it. I took a sip and couldn't shut up on how delicious it was. I didn't want to share it with the bf.. lets just put it that way. What's even better was that before we left, our server was so kind to get me a Huckleberry Lemonade TO GO!!!! I was like o___o youre an angel!!!! As soon as I get his name I will update this bad boy.
(4)
Tj C.
Had the worst experience ever. Went there to celebrate my friend graduating, the place wasn't busy at all compared to the pearl city location. We got seats no problem. We ordered our food at 10pm waited for ever, listening to their horrible music sounded like they were trying to kick everyone out of the restaurant with the music. Finally after the wait of 57 minutes we get our appetizer, oh NO wait... My FRIENDS all get their appetizer and not my gf and I. They thought we ordered something completely different which didn't even sound like spinach dip. So what do I know? Yes its the waiting game again. This time knowing it took almost a full hour to get our first part of the food I timed it with my phone again, took them almost 15 minutes to correct my order. So it took 1 hour to get the appetizer ready and it took mine another 15 minutes since they messed up? Don't know whats so hard that took 1 hour to get spinach dip with chips. If I knew it would take that long to order my food I would have drove all the way across the island to go to the pearl city one. When I went to the pearl city location they had my food so fast I could barely enjoy the game on TV the food was already in front of me. I would have wasted gas and time to go to some place that services me better. So when I get the dip, the outside of the dip was hot and the inside was super cold. So not sure how they are supposed to warm it up, but it tasted like I grabbed the dip out of the fridge and put it in a oven for a few seconds. Not to mention they were bringing shots and hards for my friends who were clearly ordering BEER. Since everything was taking so long even the drinks. They didn't want to fix their order and wait another half hour for a DRINK. If I could give a half star or 0 I would, never coming back here again I would have had a better time walking across the street to ABC store to get a sandwich. The appetizer took a hour and mine took almost a hour and a half. When they brought out our food was even longer wait! By then of course we aren't even hungry. We had to have 4-5 of us to ask different workers where our food was? Best part about it was no one offered to compensate for the wait or even a discount off the bill. So for this I would never recommend this place again. I used to, but now I will recommend they don't waste their time and money to go to this place. Ala Moana shopping mall food court would have better food, the wait at BWW was horrible. The place was maybe 1/4 packed, literally empty tables EVERYWHERE why does it take so long?
(1)
Mike M.
Don't go here if you want to be able to eat within an hour. As soon as my friends and I entered the restaurant, the host didn't take our name down after we told him how many people were in our party. Instead, we were told to look at the bar tables because there were 'tons open'. Not only were there no open bar tables, but there were a lot of regular dine-in tables with nobody in them! I don't understand why we all had to wait. After we were seated, we were immediately greeted with a smile and waters, which was nice. Unfortunately, that was the only positive part of our experience. We waited for half an hour for our drinks, and had to remind our waitress multiple times of what we ordered. We didn't get to place our order for food for another 20 minutes after we got our drinks, and didn't get our food for another hour. There were gnats flying all around the restaurant, and they kept landing on and in our cups. There were no explanations or apologies for this poor service. Extremely disappointing.
(1)
Kai P.
Service is fine whenever I go. Maybe your attitude towards the servers determines their attitude toward you! I always come in with a friendly attitude and they always treat me the same
(5)
Kristin I.
Service is always slow every time we come... But the food is always good. Definitely get the Ultimate Nachos!! Trust me they're worth it!! Not necessarily the Chicken. My friend was eating these more than her buffalo wrap. The Spicy Garlic is always a win sauce. The Wild sauce is pretty spicy. Definitely come and try all the sauces, but definitely don't count on getting water or refills too often. And they do offer parking, its 4 hours for a $1 with validation.
(3)
Jenaiah M.
Date of visit: 4/10/14 We had gone to celebrate a birthday. Since it was Thursday, boneless wings were only 75 cents. The kicker is you have to by a minimum of 5 wings. The staff was very friendly and made sure to check on how we were doing frequently. They don't do free desserts or candles for birthdays, but our waiter offered lighting a chip and using that as our candle...very innovative. He also got the staff to join in on singing happy birthday to the birthday boy.
(3)
Joann Y.
The wait can get so long if you don't come early. My longest wait was probably an hour, or an hour and a half. If you just want some wings, the best time to come is before seven on a weekend. Service is okay. I've been here many times and it ranges. They're more friendly if the place is emptier. Some of the waiters are really cool. And their lemonade is delicious! I can't remember which lemonade but I love how they give refills. So good.
(3)
Shari W.
Pros: ·Delicious wings. Many, many different varieties of flavors. ·Full bar and a good selection of beers on draft. ·Great for groups and having a few drinks with some friend. ·It's a sports bar, so you can always come down to watch the game. ·Free wifi. Cons: ·Customer service is always slow. ·The wait staff seems to always have an attitude. (Every time I've come here, it always seems like we were a burden. They don't smile. They take a while to greet the table. Or they look like they just don't want to be here.) ·Food takes forever to arrive. (Even when the restaurant is slow.) ·When the food does arrive, there is always something wrong with order. (For example, I've ordered all flat wings before and they come out with a mixture of both. Or they would bring out asian zing when I've ordered honey bbq.) Only reason I come back here is cause there are very few places on the island that have such tasty wings.
(3)
Matthew S.
I come every Thursday. The place is awesome if you're a wing lover. I recommend Tuesdays, 70 cent bone wings. Or Thursday, 75 cent boneless wings. Super cheap, I am obsessed with the Thai Curry wing sauce.
(5)
Aryn m.
Having watched a lot of football there we arrived early for the last games of the regular season so we could request the tv we were in front of be on our game. This has always worked out for us before as its been a first come first serve thing on all our previous visits. This time however the rules appear to have been changed as a smaller group of Seattle fans who arrived there after us (with Subway sandwiches) then requested the tv be on their game. Our waiter was a nice guy and politely let them know we had requested it first but the Seattle people whined to the management and even though our waiter explained to the manager we had asked first the manager said the Seattle people were regulars and so gave them the t.v. We will probably try and find a new regular place to go for games. Our waiter was a cool guy though and I could tell he felt bad. He gave us exemplary service and of course the wings were quite good.
(2)
Kevin C.
Despite the many reviews about the slow service and long waits, I had a great time here the other week! I did my research and came on a Thursday despite all of the complaints about slow service and food coming out up to an hour after ordering. $0.75 boneless wing Thursdays? I'm there! It was a USC v Hawaii football game night as well so it was packed, and being the USC alum that I am, I was sporting my cardinal and gold in a garden of Warrior fans! FIGHT ON! Anywho, my party arrived about 7pm so I was expecting quite a wait. We were told the back area is seat yourself if anything is open. We put our name down anyway in case there were no seats. After checking the back section of the restaurant to no avail, we went back to the waiting area only to have our names called a minute later! Our waitress was very friendly and prompt with our drinks and ordering. Considering it was a game day on top of the Thursday special, we got our food fairly quickly. I would say 15-20 minutes tops. We ordered about 20 wings, a veggie platter and a side order of fries for two. They validate 4 hours for $1 in the Discovery Bay parking structure, but it was a full house and I had to stalk around for a stall. Would I come back? Probably only on Tuesdays or Thursdays for their wing specials. I definitely can not make this a weekly habit or you will have to roll me back to my car.
(4)
Nikki N.
You can't say no to chicken wings, especially $.80 wings on Tuesday. Traditional is better than boneless because it tastes like junk. Get the cheese curds but skip the burgers and flat bread pizza. Consistent wait staff, hot food, and great place to unwind after work.
(4)
Sonsohn T.
If you haven't been here then I feel sorry for you son! I've been to 99 places and BWW is one!!!! For real though, if you craving some wangs then this place is it on tuesday...*cough* TRADITIONAL TUESDAYS!!!! $0.75 WANGS!!!!! If you going here tuesday, hit a brotha up!!!
(4)
Barry B.
I never got the chance to eat there yesterday. I went in to grab a quick lunch at the bar at 2:45 and was told I would be charged a $10 cover charge at 3:00 due to a pay per view fight at 4:00. No way I would even want to be there with people fighting on the TV and yelling in the bar. I walked to another restaurant in Waikiki and was finished there before 4:00!
(1)
Christina K.
I am not in to writing negative reviews on Yelp unless I've just had the worst experience ever. And Buffalo Wild Wings has given me such an experience... THREE times. The first time, my boyfriend and I were seated in the sit down area where it was pretty much empty. And we continue to sit for about 20 minutes. No waiter came even close enough to flag down. At that point, we got up and left. The manager saw us leave at least did ask us why we were leaving. Considering it was my boyfriend's birthday, we had no interest in even explaining ourselves. The second time, our food took 20 minutes to come out. And all we ordered were wings. I mean seriously. And the third time's the charm I assume. I'm not sure why we continue to come back, but my boyfriend loves wings. So we do. And this time, it again took them 30 minutes to bring us our food- including our appetizers. The manager this time came with half of our order and when he saw that our appetizers came out WITH our food, he knew something was up. Then things got very weird as our waiter complained about Buffalo Wild Wings, the other manager and the whole place in general and made a very uncomfortable comment that I probably just got him fired. We did talk to the manager after this third incident and he apologized- even said he'd call us tomorrow to follow up. He never did. Not that I"m surprised as all my friends have had equal service from BWW (the Pearcl City one is no better) and even wrote to corporate. No response. If this is how you value your customers and employees then that's really a shame.
(1)
Leah P.
I've been to the pearl city one a few times and I've always had a horrible experience. After my last trip I decided to never return to a BWW. However, I got a gift card from work and I figured free food is free food. It was around 930pm on a Saturday night. I expected it to be busy but there was a bunch of open tables when we got in. My party of 5 opted for the bar side. Our waiter Jenna was on it with getting our orders down. We ordered all our wings and waited on the appetizers til 10 because they were cheap. Normally I feel like waiters would be irritated at things like that but Jenna was fine and she actually came back at 10 to take the order. I had already forgotten about it myself. Our food took a little longer than I liked to come out. I got the garlic Parmesan and medium while my boyfriend got the Asian zing and honey mustard. The medium was spicier than I could handle already. The Asian zing was surprisingly really good. It was sweet but not too sweet. For apps, we got the chips and salsa and the onion rings. The salsa had a weird flavor to it. I could tell it was out of some pre packaged bottle and not freshly made. Onion rings were okay. I did have some of my friends fried mushrooms and it was yummy. Getting the bill at the end was quick and easy unlike my last experience. So four stars for service from Jenna and the wing quality but minus one for waiting time and appetizer quality.
(4)
Tegan R.
There was one waitress who was very confused with all our orders. It took 2 hours for damn mozzarella sticks. IHOP next door serves mozzarella sticks that taste better and take a shorter amount of time. The food was okay, but the service felt rushed, awkward, and yucky.
(3)
Adam E.
I know what you're thinking... and its the same thing I was. UGH, Not a chain restaurant with cookie cutter decor, scripted service, and mass produced menus. And in one sense you'd be right. But from the purest sense going for an enjoyable meal, this place is really good. Obviously if you love wings this is a great spot, from the basic traditional Buffalo wings, to the craziest boneless, this place had it all. I really enjoyed the classic wings, the Thai curry, Mango Habanero, and Asian Zings. Also, the servers and bartenders are really nice and helpful. One negative us the beer selection (dropped a star). The beer options are just Ok. Would like to see more craft and local brews at a place like this.
(3)
Cathy T.
Parking: The lot is small and is shared with Alamo and Enterprise rent-a-car returns. This definitely makes parking tricky because you want to make sure you're not in a spaced that will get you towed! On the + side parking is only $1 for 4 hours with validation! Service: Our wait times for wings were longer than we would have liked but I'll give them the benefit of the doubt and say that since we were a larger party (7 people) and it was a boneless wing special Thursday it's a forgivable wait time. We did have a really friendly waitress and while there were a few errors here and there she was really super nice and we enjoyed talking to her. Food: I'm a traditionalist when it comes to wings. (Boneless wings are just chicken NUGGETS people!) I really enjoyed my spicy garlic wings but other seemed put off by the crazy garlic-buttery sauce. Other members of my group punished themselves with the "Blazing" hot sauce. The spiciest one BWW offers! They are seriously crazy! Atmosphere: Seriously white-washed. BWW is a favorite with the military crowds and as such a lot of their patrons are haole. But I'm okay with that because I just there to eat wings man! WIll I be back? Maybe. I'm not sure I'd make the plans myself but if one of my friends wanted to go to BWW I'd be like "okay." *shrug* Shoulder shrug...you know what I'm sayin?
(3)
Derek C.
Been going here twice a week for the last couple months. Kevin the bartender is the best...super chill and can carry on a great conversation about pretty much anything. Keep the bar lively and fun. Atmosphere is fantastic and the food is always fast and tasty. Keep up the great work and tip the bartenders...they are good as it gets!
(5)
Pari P.
Buffalo Wild Wings in Hawaii? I know it sounds crazy but the location is great and it's perfect for a quick bite or a drink while watching the game. A lot of the restaurants around in Hawaii have weird hours and either close early, close mid day for a few hours, or are only open for dinner. It makes dining out a little annoying so you have to plan your day. If timing doesn't work out, wings always do the trick for me since BWW doesn't have any time restraints. This location felt like home once I walked in since it wasn't packed full of tourists and several games were on. They do Tuesday wing specials but it's .75 cents here rather than the .45 cents that I'm used to. Either way, it's a great deal and helped carry me over to my next meal - the wings tasted just as good as back home. Come for the wings and a beer but save your stomach for real Hawaiian delights like poke, loco moco, garlic chicken, and sushi.
(3)
Shawn S.
A very good place for wings & cold beer! My bartender, Chelsie is a friendly, helpful person. The Caribbean Jerk wings are spicy!!! Yummy! Parking is located around the back of the building & they validate so, cheap parking!!! Like a buck...
(5)
Mary N.
Went here to catch up with my girls. We waited for bout 45 minutes and come to find out our names were crossed out. Like wtf? So my friends complained and we got the seats. When we went in, there wasn't that much people so why are we waiting in the first place? Service kinda wasn't good. They didn't really acknowledge or check on us either. I only enjoyed the food though.
(1)
Freddy V.
The service was great, very attentive, the food was good freshly done, the wings were not as meaty as the BWW in Hollywood L.A that's why I gave 4 stars other than that everything was good, beer nice and cold.
(4)
Jason J.
This would be a 5 star review if not for the hostesses. They seemed to have no idea if they had setting available or not and apparently don't believe in telling you that you can wait. They also had a weird habit of referring to things as the "top" or "bottom". Apparently when they said "top" they meant the bar and the "bottom" meant the dining room. It was bizarre. If you can get seated everything turns around. The servers are all awesome. They chat with you, check in constantly, and are completely on top of it. Hell, the manager came by and sat with us at one point to make sure everything was okay. As you can tell, we came here a couple times :) The wings were excellent, but at what BWW have you been to where they weren't?? It's better for you if you get here at happy hour, or come on Tuesdays when they have 75 cent traditional wings or Thursday's when they have 75 cent boneless wings. Their normal beer and wing price seems excessive, but it's Waikiki where all the food and drink prices seem excessive.
(4)
Jessica J.
This Buffalo Wild Wings was directly across the street from our condo (the Ilikai), so it ended up on our short lists for places to eat a lot for the convenience factor (not to mention it is always a great place to watch a game and relax). It is your run of the mill BWW, with tons of TVs, a big bar and wings, wings, wings! My one complaint at this one is the host/hostesses that seat you. They never seemed to know if there was seating available and if there wasn't would just say, we don't have anything (no would you like to wait, try to the bar, whatever). However, if you could actually get a seat the servers were all awesome! Very friendly crew, who was helpful about everything from beer to sightseeing. We stopped off often, so I would recommend. Just know (as with all BWW) if there is a game on, it is hard to find a seat!
(4)
Tricia L.
I've been to this BWW location about 5 times already. For the most part, my experience was decent. Nothing too bad and the wait for the food wasn't terrible. However, the service I received tonight has led me to my decision of not returning for a LONG time. Someone mentioned this in a previous review, but the service is definitely a hit or miss. I've had my share of great waiters/waitresses, however, tonight.. OMG like WTF!!!!!! It totally lowered my overall rating of this restaurant. Round 1: Getting Seated - PASS The host/hostess were friendly, efficient, and seated us as soon as they could. Round 2: Water/Drinks - FAIL Our waiter took our drink order and did not come back. I had to ask another waiter (20 minutes later) to bring it for us and instead, he brings our waiter back who forgot what we ordered. THEN he takes about 10 minutes to bring us the drinks and take our food orders!! All I wanted was some freaking WATER!!! Round 3: Food - FAIL Our food did not come for about 45 minutes.. I counted.. 45 freaking minutes. Again, I had to ask ANOTHER waitress to check on our food. 5 minutes later, the manager arrives apologizing for our server's performance and offers us 20% off our bill and that our food will arrive shortly. From there, we were like alright cool. 10 minutes later, we're digging into our food and the manager comes back and tells us that the discount is going to be 15%... WTH!! you can't take it back like that!! And she's a manager! She should know better than that! Other than the service, food was alright. Round 4: The Check - FAIL After the manager came to a apologize, our waiter started performing slightly better. He asked if we wanted boxes and he brought it to us. BUT! He never came back around for the check. So AGAIN we had to ask ANOTHER server to get our check. When she brought it to us, our bill was NOT split up the way we requested so we had to get it redone. Then, our original server came back and said to let him know if there's anything wrong with the check. We double-checked our bills and 3 out of 4 bills did not have their discount applied. Our server was once again nowhere to be found so we had to ask yet ANOTHER server to help us. When the checks came back with our change, we received the wrong change! We were shorthanded by 30 cents. From then on, we have up on this place. We said screw it, keep your 30 cents as "tip." This night made me frustrated, exhausted, and just flat out pissed off. What the EFF Buffalo Wild Wings. Infuriated.. ughh Only one person in my party tipped tonight. He was being generous. Worst dining experience EVER!! If you ever have a waiter named Yves, ask to change waiters. Seriously Yves, you pissed me off tonight. I'm sorry, but you shouldn't have received any tips because you did NOT serve us. Your coworkers and managers did.... in a crappy way.
(2)
Derek And Kelli M.
Friendly staff and Monday night $3.99 draft beers (lots of choices)! Husband and I had the buffalitos, mine on wheat tortillas (you have to specify), and his on regular tortillas. Comes with chips and salsa. You get to choose what sauce (or dry seasoning which I had) you want. Delicious =) happy we stopped by!! And as for the wait time, if you can't wait 20-30 mins for food, go to a fast food restaurant...unless you want raw chicken...going out to a SIT DOWN restaurant is going to take a little more time!! Instead of complaining, enjoy your time with your family and friends!
(5)
Ivy Lou H.
This place is good for wings and a beer but it's got some serious negatives like parking, crowds and service. Because the staff are mostly very young the service is not too fast or professional. They just don't care; and you can't blame them.
(2)
Jonathan S.
Love this place. Although they close at 1am Sunday through Thursday so the hours are incorrect!!!
(4)
Kawena K.
Awesome place to hold a Fantasy Football draft, they hook you up with a draft kit and some goodies. The only problem was that the internet is crappy so if you're not doing a live draft, be prepared to be disconnected from the draft room at least several times during the process. Service was pretty fantastic - our waitress was super friendly and outgoing despite being up since the crack of dawn for college football. She checked on us periodically without breathing down our necks (hey, Draft Day is serious business!) and made sure we were set up with everything we needed. The food was ok and as other reviews say, it did take a little while to come out. We shared a bunch of stuff and my favorite was the jalapeno poppers. Too bad everything else was pretty forgettable, especially the potato wedges. Why the 3 stars instead of 4? This location has a weird atmosphere going on. Choke tourists and military, sorta family-friendly but not at the same time...I can't quite put my finger on it. Some of the TVs were kinda small too, I couldn't see the score on a couple of games even when I was facing it directly. Though we had a good time during our draft party, I just can't picture myself or my league coming here on Sundays.
(3)
Nikki S.
Like another reviewer said, if you're going here for wings alone, you probably won't be disappointed, but the other food is just not good. I do appreciate hat they have gluten free options (naked wings and plenty of sauce choices and the nachos.) I went with the nachos and they were just plain awful. The chicken looked like precooked packaged chicken, the queso was just melted velveeta (gross) and the salsa, I could swear, was Pace. Terrible. It was a jumbled mess of cheap ingredients. I tried to make it look like I'd eaten more than I had because the service was actually pretty good and I'm too nice to return food, haha. One of my daughters ordered kids Mac n' Cheese and it was so steaming hot, we were all done eating before she could even dig into it, despite all our blowing efforts! The worst part, though, was the sheer loudness of the speakers. We couldn't hear ourselves think, it was so super loud in the there. Even for a sports bar environment (which it's really not advertised as), it was way louder than necessary and there were speakers everywhere, so we couldn't ask to move tables. The server couldn't even hear, we repeated ourselves several times. It was relief to leave, we won't be going back.
(2)
Josie C.
One thing to understand before you read this review. Every weekend, yes every weekend, a bunch of us friends (ranging from 15-30 people) like to eat out. We are always okay with the long wait and automatic gratuity and never found a huge problem with any previous restaurants we've been to in the last decades we've eaten out together. Until tonight... Okay I understand that more than half of the people in here SHOULD be drunk right? Especially at 1130pm. So I should really dismiss the fact that our waitress was just "pissy" right? I mean I should be more understanding, you agree? She probably dealt with a hundred drunk, obnoxious people today so I should overlook her snippy attitude when she told us (way before we could even take a seat) that doing 3, yes THREE!! separate checks for our party of 17 is going to be VERY difficult, stressing that it will take a "long time" so we're gonna be waiting a long time in the end. And how right after telling us this, she follows with a, "Well, what do you guys want to drink?" I mean we didn't even look at the menu yet. Or I should really be more understanding that when we asked for one channel to be changed, she tells another guy to do it, and after 10 minutes we see the same guy walking around without the channel being changed. So we ask another waitress to have it changed, and in no more than one minute, it was changed. But I shouldn't be upset right? Our waitress probably worked all day, on her feet, tired. So when she tells us (while giving our 3 separate checks) to walk to the bar to get our tickets validated while she goes to another table and carries a baby and starts playing with her/him, we should allow her to have her rest and fun, right? But the bar told us they don't validate so we have to go back to the front. But it's okay, she might've forgot since she probably had one of the worst nights in her life. Right? Well, to give her the benefit of the doubt, our group will be very understanding and not overburden her with our orders or our presence anymore. Side note: Sadly, my $17 traditional platter (see picture) did not make up for the service. The queso and spinach dip was cold, pretzel was hard, pita chips was stale. On the plus side, the other waitresses did a good job in refilling our drinks. And I always appreciate establishments who even "makes an attempt" to take large groups. And I can't really knock it down to just one star because of one person. So 2 stars it is.
(2)
Mika M.
I've ate here previously, and my past experiences were good! However, I went here last week during dinner time, and I waited more than an HOUR for my food to come out. I understand that it was busy that night, but it shouldn't take unnecessarily long. Also, the waitress did not even apologize for the wait. Once we got our food, it was way too spicy to even eat. It was not enjoyable whatsoever. I ordered the mango habenero wings. Yes, it's considered one of the spicier items on the menu, but I've ordered them before and it was not nearly as bad as it was this time. My overall experience was just a disappointment.
(2)
Lindsey Ramona D.
My friends and I come here every Tuesday/Thursday for the special on wings and usually the service is acceptable but tonight was just awful. We got seated right away but it took forever for our server to come and greet us. We were about to leave when another server took our order for the server that was originally supposed to help us. When our original server came he didn't even greet us, he just gave us our waters and walked away. RUDE. They barely acknowledged us and when our server asked if we wanted refills on our water he took 10 minutes to come back and refill our water. Next time we'll be going aiea Buffalo Wild Wings
(1)
Heather A.
Poor service two of the four orders came out wrong and very slow. Got the rest of our meals when we were boxing. Probably won't ever go back. Some of the wings were ok.
(1)
Michael M.
Wife and I have been doing a tour of the 'chains. BWW is pretty down there. Boots n' Kimo's-tier waiting with Hooter's-tier food. Wait. Hooters does it better. Wife and I were seated after a long spell and our waiter was a goofy guy who actually sat down with us like he was our buddy. I don't mind waiter antics, if the service is worth a s#it. Our drinks were out promptly, but the kitchen staff straight up forgot our order. The only saving grace is the goofy waiter hooked us up with a trivia game. After a good 45 minutes we got our onion rings and three puny paper tray-cups...the kind that your intermediate school nachos came in full of cold chicken wings. Grease fest 2013! "Dinner" for two=$60isch. Tums another $5. Just buy a Trivial Pursuit board game.
(2)
German R.
I'm sure some people have already said this but, this is a SPORTS BAR!!! Not a fancy posh restaurant. My experience was great. Took the fam bam here and it was everything I expected, except for the mango habanero wings. I think I found my new favorite wings. Just the right amount of kick with a sweet finish. Staff was friendly, all joking and laughing with each other, which made for a care free relaxing environment. Beer was great. Wings were awesome. Service was friendly. Would definitely come here again
(5)
J And L F.
Went on a Sunday to enjoy a beer and catch part of a football game. Place was packed with people enjoying a variety of football games on the numerous tv's. Felt a little uncomfortable with the fact that they allowed children in the bar area where a lot of drinking and adult language could be heard. Something to remember when going here to watch games..... People line up before the restaurant opens early in the morning and the first ones in get to dictate what games are played on specific screens along with which game audio gets listened to over the speakers.
(3)
Jimmy L.
Buffalo gives you WINGS! I'm not kidding. Chicken wings by the LOAD. The sauces and dry seasonings are all created by Buffalo Wild Wings. Which by the way, you can purchase at the front of the restaurant if you dare to create your own BWW beast of a chicken wing at home. Parking: You may be able to park in Discovery Bay if you're lucky. However, I believe there is only one floor meant for customers and this place can get packed FAST on some days. The secondary option is to park in the lot above Red Lobster which is the same price ($1 w/ validation). That parking lot has well over 7 floors. Seating: I wish I could tell you the secret to getting seats faster, but I'll just let you in on half of it. While Buffalo Wild Wings does not accept reservations, you CAN call in while you're driving there or parking your car if you expect lines to be long. This will be like putting your name down, but instead of waiting outside, you're actually just trying to get to the restaurant before they call your name. If you miss your name being called, you'll have to put yourselves down again. Service 5/5: Brian was our server for the evening and although I've read many reviews of bad service, our experience here was top notch. He immediately asked if we wanted drinks just as we were getting settled into our seats. When I closed my menu and no more than 30 seconds later, Brian was at our table ready to take our orders. I will have you know, it was not empty at the restaurant. All tables were full at this point, but he still managed to be really attentive. Food 5/5: There are now 21 (soon to be 22) flavors to choose from for your wings. Baskin Robins, you better watch out! No doubt there is a wing flavor for every person out there. If you don't like spicy wings, you can go for something more mild, or something that isn't spicy at all! They are pre-frozen from what I understand, but they are so fresh when they come out of that fryer, you will not be able to tell the difference! I got Chipotle BBQ, Spicy Garlic, and Desert Heat. All of the flavors I've tried were great. Desert Heat is my favorite. Although it is the hottest dry seasoning you can get, I felt the Spicy Garlic sauce was much more spicy than I anticipated, but I'm really weaksauce when it comes to that kind of stuff. Do not rely on the chart to tell you which ones are more/less spicy that others. You can, however, believe Blazin' is indeed BLAZIN' SPICY. You want to try 12 Blazin' wings in 6 minutes? Try their challenge. Good luck! Overall: Great experience. I'll be back again. Question is, how soon? Final tips: 75 cent Wing Tuesdays 75 cent Boneless Wing Thursdays
(5)
Jessie K.
YUMMM, a place that is known for their wings has never failed me. My fav food is the big daddy burger? i think thats what its called, with pulled pork, onion rings and then some all in between two buns. Like i said in the beginning YUM! then with a snack order of traditional Lemon Pepper wings and sweet tea to top it off. atmosphere is fun and a great place for a drink and dinner! The reason for three stars because i want there last night and there was a stench, usually it always smells but last night was just very bad. Not only that i didn't appreciate the fact that the table next to us was a group of people who apparently worked there and they were drinking on their day off. Thats cool and all nothing against that but it was the fact that they were loud, rude and getting FREE food and drinks (beers & alcohol) from the workers that bugged us all a lot. I mean if your getting free shit don't make it known, be discreet about it.
(4)
Jordan Aaron C.
EXTRA CRISPY At one point in my life, I was going here weekly for their wing Tuesdays or wing Thursdays for a cheap dinner. I really love their wings here and the price is ridiculously cheap. 50 cents a wing (wells at that time it was). I haven't gone in a couple months, but talking about it makes me want to go. +PROS + Cheap and tasty wings +Awesomely Cheap Happy Hour Menu + A long list and range of flavors from sweet to spicy + Saucy and Dry Rubbed Flavors of wings +Bar and Dinning Seats +Awesome servers who seem to always give you free and unlimited cups of ranch +TVs everywhere +Clean restrooms -CONS -Long waits at night -Sometimes they run out of Rice -Parking structure is small and tight -They make you park at Red Lobster which is a little far away -the servers seem to serve you once and take a while to come back (in the Dining Area) -The Long wait for your wings to be made TIPS I suggest you go after 930ish on the wing days for a shorter wait and sit in the bar area. The bar area is walk in only, so just walk straight in and find tables. The service in the bar area is excellent. We never have to waive down anyone when we are in the bar area. Someone will always be at your service. When ordering wings, get them EXTRA CRISPY (if you get traditional wings). They will cook the wings for about 15 minutes longer, but it will come out better. The wings won't be too chewy and the meat won't be too dry. I like it extra crispy because the skin will be crispy and the meat will fall off the bones. Follow my tips for a better experience, but overall they should work on their service. I can't blame them on the wait time to get in, but poor service at a busy place means they are taking on too many customers then they can handle.
(3)
Alessandro A.
Tuesday afternoon! You know where I am! $.75 wing Tuesdays. Asian Zing. All flats. Extra crispy. And don't forget the basket of wedges with Dessert Heat dry rub dipped in ketchup with Tabasco sauce mix. And all the TVs helps keep the ADHDADDAADD in check. ;)~
(4)
Michelle M.
I frequent this Buffalo Wild Wings location A LOT. And when I say a lot, I mean at least once a week. I've gone to the Pearl City location numerous times but I would rather drive all the way out to Waikiki instead of going to Pearl City BWW. The bartender Kevin is great, he always came back to check up on us. At the Pearl City location, service was terrible. I will ALWAYS go back to the Waikiki BWW because they give the best service. Don't take these bad reviews too literal, come check it out for yourself.
(5)
Aleka Y.
5 stars for their traditional chicken wings. Very crispy and flavorful but minus one star for timeliness. Guess I'm just much too used to cali timing and not fully adjusted to island time lol...basically a 15 min wait becomes a 30+ min wait. I just call in my orders and on 15 mins minimum. Got my order to enjoy back at the condo with the bf!! Ono wings for sure!
(4)
Danielle G.
The staff is super friendly and the servings are larger than I expected in comparison to my home BWW.
(5)
Lei N.
For a late dinner, I joined my friend who invited her friends. Since she assumed that they were already inside we walked around the restaurant looking for the table they were sitting at. Since we couldn't spot them anywhere, we sat ourselves at a table near the windows. It wasn't totally packed, there were a decent amount of parties scattered throughout the room. It took a while for any server to come by and get us our waters or if we needed anything. At the tables there's already two menus to look at, another for their drink specials (I think). Since it's my first time coming here I wasn't exactly sure what I should order but I wanted chicken wings, and ordered some fries--sharing with Gail. Once again it took a while for our orders to arrive. The first to arrive was the ultimate nachos that someone had ordered. It was HUGE. A little while later the wings started to arrive. It's five to a plate and they gave extras for the bones I assume. A lot of sauce, I really like it. I wished I had more. I tried the honey BBQ this time. As we asked for our check, it took a long time for our server to come back and retrieve it. Overall, service was really slow even though there weren't many parties. I will come back for the food though.
(2)
Antonio H.
Soooooo many wings to choose from ... I do like their theme. It feels like a sports bar it's prefect for big game days.
(4)
Kelly D.
Not even half a star. Service was bad terrible! !!!! Waited 20 mins for appetizer. 45 mins to 50 mins for main course. N no discount. No sorry. Just please hold on kitchen backed up because ppl with large group is being served first. N a couple came after n they got served first. Sorry bad service no tip. And the perky young haole guy only checked up on us once. Sorry but some ppl gotta go back to customer service school. Thanks!
(1)
Tamarah G.
The service here really depends on the waitress. Usually the lunch service is good. All of the staff is friendly and the service is quick. I've had a couple rude waitresses in the evening, maybe because they're busy, vut still not an excuse. The food is consistently good. You can't go wrong with the take-out.
(3)
Clara H.
Came here for the first time. BWW is fairly new and I wanted to try their wings. Luckily, I came on a Tuesday which is their special 50 cents/wing special. I got five different flavors (sorry, I can't tell you which, because I forgot...) they were okay. I don't think of them as anything special. Not much meat on them and they were sort of dry. And the wait was normal, a little on the long side. It took about 25 minutes after ordering for it to come out.
(3)
Pam C.
Talk about rude staff. The manager of all people came back to our table after one of his employees brought out a larger than ordered beer and wanted to take my husbands beer away and pour it into a smaller glass AFTER the waitress who mistakenly brought it out said it was fine and would take care of it on our check. Clearly the staff needs to learn how to communicate and pour beer in the right size cup. My husband was mad after getting the run around so needless to say we left. Would rather spend our money some place else that doesn't have a rude staff.
(1)
Stephen B.
So this is my first time dining at a BWW so I really couldn't say if my experiences are synonymous with the corporation (AND BOY DOES IT FEEL CORPORTATE) overall, or just this Hawaii location. With that said, the whole experience was a big, fat MEH that left me feeling angry I didn't go somewhere else to gorge on unhealthy food. I've worked in restaurants for a really long time in all sorts of front of the house positions, from the bar where I am currently to busser where I was at 16. REGARDLESS of my position, I was always taught that if you are walking by the host stand and see guests waiting, you DROP WHAT YOU'RE DOING and seat them. If you can't seat them, at least acknowledge them and say something like "BE RIGHT BACK FOLKS!!" We walked in and pretty much just stood there for at least 5 minutes whilst everyone and their mother walked by without even a glance in our direction. Mind you, the place was DEAD! When a host finally did come back, he said simply, "Where do you want to sit?" What do you mean, sir? I'd like to sit somewhere with food! He said, "Honestly if you want better service you should sit at one of the high tops..." Clearly, the guy wanted us to sit by the bar and at first we walked over there but then stopped thinking, "....Actually no, we came to DINNER and we want to sit at a table..." Anyway, that's enough out of me...People have bad days and restaurants have bad shifts. My real gripes are with some other logistical aspects of it: 1. All burgers cooked to a temperature of Med Well....SAY WHAT?! When I asked about this my server said, "...yes well unfortunately it's a guideline here in the United States..." SAY WHAT (part 2). Let's be honest...It's about protection from law suits and being faster, not having to have your grill guy worry about keeping things on the grill at different stages of preparation. Well, I came out craving a burger and this left me feeling quite put off...Almost laughable. 2. We ordered the wing combo for close to $17 (Waikiki prices). We picked two different sauces and while they were both tasty, they were so far from evenly sauced it led me to believe they simply dumped them on top of the wings...No tossing to be had. 3. 2 people splitting a ton of different dishes. We asked for some appetizer plates...The restaurants I grew up in taught us that as SOON AS THE ORDER IS IN, you head to the table to preset things like ketchup, app plates, etc. When we finally found our waitress to ask for these, she came back with paper cartons..."These are our appetizer plates..." So basically it is what it is but in my opinion, the place needs to stop worrying about trendy looking menus with catchy phrases and divert some resources into training the staff. Rather than teaching staff to ask me if I want blue cheese and celery with my wings (they figure if you say no, they won't waste the food cost), teach them about time management and proper serving techniques. Rather than worrying about making sure every burger is properly burnt and hockey puck-esque, worry about executing the menu items to spec... Ahhh, sorry I'm venting and being holier than thou but I can't help it. "The burger has to be med well because of the country standards......." If you look up "MEH" in the dictionary, this place will be pictured.
(2)
Jon W.
I had fish tacos and wings. The fish tacos were ok but the wings are crap. How is this place still open. I got a regular medium wing sauce and it sucked. As I'm eating these bad wings, I'm getting annoyed because the restaurant is blasting this horrible preteen pop music. I look around at the other patrons and it was what you would expect in a sports bar at 3pm, a bunch of 50-60 year old men. Yet they pick this garbage to make us listen to while we are eating. Before I left, I saw the stupidest thing I've ever seen in my life. A man in his 60's a few seats down from me tried to order a beer and they wouldn't let him order it unless he showed his ID. They said it was policy and he finally gave it to them. I'll say this, if there is ever a reason to use the "R word" here it is. I won't come back to a Wild Wings ever. Not only are the wings lacking, I won't support a company that doesn't support common sense.
(2)
Jacob H.
They were really busy today despite the hurricane "warning". They had very few on their waitstaff but we still got our drinks and food in great time. Our waiter had 14 tables of his own and still catered to my every request. My order was missing a few things I ordered specifically but he rushed to fix each one. No complaints from me! Our food was fresh and very good! Our game was on and we're happy! Go Rams!
(4)
Will C.
We went here for lunch and to watch some preseason football, I'm not sure if they were understaffed but it took 20mins to see the waitress. A couple sat down after us and they ended up getting take cause it was so slow. The food was real generic. I will give them another chance someday but first time was bad for sure
(1)
Aaron R.
I've came here today for a small dinner with my girlfriend. Once we got here we've notice that there is only a little amount of people. I Assumed that service will be great because if it and I was wrong. Our waiter was rude and we waited too long (a hour) for our "medium traditional wings and we got boneless wings instead. Our waiter wasn't professional nor polite to us. and don't get me started on long it took for our check. So overall we stayed for 2 hours. The only reason why I gave 2 stars is because the wings were good. Overall very very very bad service. But the wings that we got (honey BBQ & asain zing) was good, as always
(2)
Cheryl Marie S.
Short Review: The Buffalo Wild Wings Restaurant on Ala Moana Blvd is a great place to gather with friends and watch sports events. Although prices are on the higher end of comfortable (for me), the ambiance is wonderful, staff super friendly, food delicious, and parking cheap. So bookmark this BWW in your Yelp app, and put it on your list of places to hang-out with comrades. Now this is how I reached my verdict. Seating: You have a bar area and a restaurant area. The same food is served in both. Presumably the restaurant area is quieter. The bar is the place to go to watch sporting events, and to yell and scream. My Yelp friend Victoria invited me to the bar to watch a Women's World Cup game. She knew the restaurant well, and gave me explicit instructions on where to sit. Victoria and I are great friends, but the truth is neither one of us understand what the other is saying. And so it was with her seating instructions. I thought she wanted to sit at the bar. I got there first and accordingly grabbed two seats at the bar. But knowing how things stand between us, Victoria called a few minutes later to ask where I was sitting. When I replied "at the bar", I expected a gush of appreciation and a couple of "Cheryl, you're the greatest" words. Instead she gave me 30 seconds of stunned silence. She repeated her instructions, and I expressed my bafflement. And so we went back and forth three or four times. Finally she asked to speak to the bartender, whose name is Kevin. Kevin said hello to Victoria and began to nodding his head. When he hung up, he began telling me where I should sit, but the look of confusion on my face stopped him. Instead, Kevin told me to follow him, and he led me to the seats. For a minute I thought he was going to take me by the hand, but that would have been embarrassing - embarrassing for Kevin, but I wouldn't have minded. Now where are these mysterious seats? I shall tell you, because they really are the best seats in the house. The barroom is separated from the other eating area by a low padded partition. A long cushioned bench is attached to the partition, and six tables are placed on a raised platform along the bench. The bench with the padded back is a very comfortable place to sit. Despite the confusion, I'm glad Victoria chose the seats. Staff: All very friendly and efficient, just like Kevin. Orders taken promptly and water glasses filled frequently. Probably none will offer to hold your hand, but they are pleasant just the same. Food: Check the menu on line. This might be hard to find; here's what you do. From the main page, enter your zip code in the box at the upper right. This will bring you to a location listing. Once you get to the restaurant page, you'll see a link to the .pdf menu. Lots of choices: nachos, chips and salsa, burgers, hot dogs, sandwiches, fries, salads, Buffalo Wings (of course) and more. We ordered the nachos, Cheese Curds (deep fried balls of cheese) and Buffalo Wings. The wings come in traditional or boneless with many choices of sauces. Highly recommend both and the Cheese Curds. Victoria was kind enough to share. It's great food, but I must tell you, the Wild Wings didn't taste at all like Buffalo; they tasted like chicken - a very delicious chicken, I might add, but certainly not Buffalo. I should have known. A buffalo is a kind of cow, and we all know cows don't have wings because they can't fly. One did jump over the Moon way back when, but she jumped and didn't fly. I'm sure plenty of people make this mistake, so maybe they should put an asterisk next to the name. At the bottom of the menu they could write: "Not actually Buffalo." (Dear Buffalo - of course I'm just kidding!) But whatever you call them, they are super delicious. If the restaurant served nothing else, the wings would be reason enough to eat there. With the many menu choices, you can return often and never tire of your meal. This is great for a sports bar. In football season, you might consider coming every week. Ambiance: There are many places to watch a game. The best places are those which have good food and attract a fun-loving crowd. Wild Wings is just that. The food is not the cheapest, but it is after all located in the heart of Waikiki in the lower level of a luxury condo. If you should see a game here, you're not likely to go away unhappy. Parking: !!! $1 with validation. !!! In the middle of Waikiki? Outrageous. The entrance is in the rear of the building. After turning on to Hobrun, take the first left. Being Cool: Short hand for Buffalo WW is B-Dubs. They copy-written the phrase (and it's even in Urban Dictionary). Can't get any cooler than that! So, to be cool, enjoy good food, and have fun watching "the game", give B-Dubs a try. I think you will be glad you did.
(5)
Marisa H.
Went here on a Tuesday night for the wing special. It was very busy but our meal was great from start to finish. The nachos are huge! If you can request Sara, she was an absolute pleasure and definitely made our Tuesday night.
(5)
Angel H.
I've been here a few times in the past. This latest time was for the NBA draft. Everything here just seems slow from when they take your order to when the food comes out. We must have been sitting there for 10 minutes before the server greeted us. Then, it took another 10 minutes before he came back to take our order. Then, it took another 25 minutes for the food to come out. This place wasn't even remotely packed. It was around 1 in the afternoon. I gave them 3 stars because I do like the food here. They also have a lunch menu special, Monday-Friday from 11-2, and it's a pretty good deal. Check the picture below. The wings are on the smaller side but it's good. My two favorite wing sauces are honey bbq and teriyaki. Today, I also ordered the chicken tortilla soup with tortilla chips and pico de gallo. The soup tasted better than I expected. It was rich, full of flavor with a hint of spiciness to it. While I didn't order it today, the chocolate fudge cake is the bomb. I don't usually like chocolate cake but the one here is awesome. They serve it warm, with vanilla ice cream, drizzled with chocolate sauce. If you're going to get dessert from here, get the chocolate cake.
(3)
Maria K.
Not impressed at all. Upon entering, the entire restaurant had a horribly nasty odor and it was so warm in there! We sat down at our table and just stayed hot the entire time. They were out of lids for kids cups. They were out of milk. Out of cocktail sauce; don't even remember what else. Someone isn't doing their job. My Mediterranean salad was good. My son got the popcorn shrimp, which was over cooked. Husbands wings were alright, though, he couldn't eat because it was too warm in there. My father in law had the black and bleu burger and within two bites, said the meat tasted funny. The server took it off of our bill and we went on our way. Once we woke up this morning, I found out my father in law had been up all night vomiting, from what I can only assume was from that burger. First and last time at this location!
(2)
Jessa Rel G.
Half of the fryers were down since last week and they took about 45 minutes to bring our food. Our waiter was not attentive at all, we had to ask other waiters to assist us for the night. The wings barely had any meat. The rice was too mushy. I highly suggest to go to the Pearl City BBW because they have better waiters.
(1)
Angela C.
Always love the Parmesan Garlic wings. 81cent wing night on Tuesdays was a great deal. We went straight to the bar to get a table. Our server was full of smiles and very nice. House was packed and TVs everywhere.
(5)
Nainoa H.
Got here at 7pm for a friends birthday. We waited almost 2 hours for a table. We got a table and the waiter took our food orders. 45 minutes later, the waiter comes back and says that their machine broke so they had to re input our orders in the system. We didn't get our food for another hour and a half. When we finally got our food, it took another 30 minutes to get the check and get change. A football game was playing when we were seated and it finished before we left. We left at 1145. Not a great birthday for my friend... Don't recommend coming here.
(1)
Tiffany O.
Don't know why we always come back here, oh right, it's mainly just because there are so many TVs everywhere. Not sure if people come here to actually eat their wings. First of all, it is usually almost crowded on Tuesdays and Thursdays (which are the days I usually go). Tuesdays has their traditional wings for $0.75 a wing or on Thursdays for their boneless wings (which is really bad and does not taste good). My favorite sauces have to be (as described on their web menu): Asian Zing - Sweet meets heat: A chili pepper, soy and ginger sauce. Honey BBQ - A sweet, sassy sauce: Savor the flavor. And Blazin' - Keep away from your eyes, pets, children: The hottest sauce we got. You'd BETTER-BE-READY BLAZIN'. (Lol jk I can't handle this at all lol) The menu is pretty organized, and the sauces are categorized from sweetest to HOT. It's also nice because you can order the wings at any quantity you want. If you don't want 12, but rather have 11, you can do that... or whatever you want lol. Hmm, also their girly drinks are pretty good! I'm not sure which flavors we got but it might have been some Wild Berry or Cherry Mojito lol. I wish I remembered... they were really good. If you are hungry, do NOT come here because getting seated is difficult, and waiting is a pain. Once you do get seated though, the server takes literally forever to take your order. The last time I went with a big party of maybe 12 people, our food took almost an hour to get to us. Maybe 45 minutes at the earliest, but it was really dumb. My friend had to refill his meter because he had street parked as well. Our server took forever to check up on us, and when we wanted our checks it took at least 20 minutes because she was doing other things. I know they are busy but we just wanted to get out of there and I'm sure we gave her that vibe. We didn't even come to watch TV, just a get together so we weren't entertained while waiting. When I come here, it is definitely not my choice, but rather because it's a good place to watch any games on TV with my guy friends. Try to avoid when hungry!!!
(2)
Localkine G.
Happy hour is unbeatable. Literally nowhere with better deals than here. Pro tip: sit at the bar
(5)
TeeAeEsAch A.
Craving some fried pickles? This is your destination. Kind bartenders, servers, and garage attendants. Quick, tasty, cool air, diff sports on each TV, and clean tables!
(5)
Kenny R.
The service here is horrid! I'm not going to comment on the food because it's BWW. The wait staff looks so run down, none of them are happy which makes for an awkward meal.
(2)
Youngsoon P.
So many bad reviews ? This is a wing and beer place .. Not a fancy yuppie hang out that serves asian fusion. I go here on Tuesdays when wings are on special and order wings beer and onion rings .. For 2 people with beer and wings and onion rings price is under $40. If you can't find parking in the building than park behind the illikai by the boat harbor and walk over. Some people on yelp seem like the biggest whiners ever... Hopefully some of these haters have some cheese with all that whine.. This is a bar style wing place with young girl servers who wear football jerseys and talk very nice for tips. Maybe all the bad reviews are by jelous wife's ? Anyways if u want wings and beer in a cool place with 50 big screens than go here ... Wanna eat some fancy fusion food with a line going out the door for $200+ this isn't your place
(5)
Darren N.
I'm not a huge fan of chicken wings but this place delivers on the sauce department. You have a ton of choices ranging from various levels of spiciness. A must try is definitely the dry rub. It has a lot of flavor notes my picky pallet can't begin to place but it all comes together well with no mess added. Another big plus for them is the fried cheese curds. Fantastic alternative to the standard mozzarella sticks for all you cheese lovers. We lack this type of food here in the islands so this is the only place I know of in order to get some. Tuesdays and Thursdays are when this place has deals. Prices are reasonable. Go early or prepare for a potential wait. It is better to walk here or find alternative parking.
(4)
John M.
1st night in Hawaii , and everyone wanted to go to a chain restaurant, I don't get that. If it was not for our server would have given them one star. Kris was great, he was very attentive, and refilled quickly. He was very informative to our group on things to do while we visited Hawaii The boneless chicken was awful. Wednesday night special offered tiny pieces that seemed to be mostly breading, not worth the price on special and definitely not worth the price at full price. I had the hickory pork sandwich which was dry, but did have a decent flavor to it. decent size for the price. Our tab came to just under 200 for 8 of us (including alcohol), which was not bad, but I just don't get the extra charge of $5 for ranch. seems like we would have received some included with the wings. I don't see what people see in this place, I would say KFC would have been a better option for chain food
(3)
Brigitte S.
Typical chain restaurant sports bar; bar style food, very sporty man atmosphere. I'm a big fan of wings so I like to come here for the variety of sauces I can have at one time. I'm also lazy & love that they have boneless. One other thing I always order are the soft pretzels. They're crunchy, buttery & soft, covered in salt & come with an awesome queso cheese sauce. There is also a honey mustard but I'm obsessed with anything cheesy. I only come here for sporting events or UFC fights; the atmosphere is not somewhere I want to chill with my girlfriends. But it is great for some cold beer, greasy food & yelling at the tv over a game. Staff is friendly, wait time can be long when busy. Overall a fun experience if it fits the mood! Boyfriends like it :)
(4)
Jhay B.
This is sad. We came to this location three times but all of our servers made our experience the worst. First server was unprofessional and swears while talking to us and forgets us. The second server didn't check up on us often and our last server Julia charged me things that I didn't even order. She can give all the attitude that she wants but if you know you made a mistake you should fix it and not make like it didn't happen. Anyways average customer service. Feels like I'm dining in at McDonald's. Little tip you should phone order since the wings took long and the wings that I got was hard which means it wasn't fresh. Mines barley had any sauce as well.
(1)
Kelly P.
The wings are absolutely delicious here! My friend and I came during their 80 cent per wing Tuesday special and ordered the garlic Parmesan wings. They were just the right amount of cheesey and garlicky. We also ordered the nachos and the chili is to die for. Our server Kelsey was so sweet and had great recommendations and made the whole experience pleasurable from start to finish. I definitely enjoyed my first time at Buffalo Wild Wings!
(5)
Lisa K.
I'm sure if you're a sports lover who heads here to get stoned by the sheer amount of football blaring at you, you're too far gone to pay attention to minor details. I, however, don't know a thing about football, but I DO love wings and beer. The "Gift of the Magi" scenario here is showing up on a Sunday morning with my dad and husband, stoked that it's actually open before the posted hours, but bummed as hell that they don't actually serve anything but "traditional" wings until 11am. Ok, minor setback, but they had a surprisingly full breakfast menu, so I got a Loco Moco that was excellent, given I've only had two in my life. (I'm newly carnivorous.) I also got a "Wild" Bloody Mary which was tasty - nice and spicy, though thicker than I expected the texture to be, which was different. A "Bloody Mary milkshake," if you will. So all that was well and good, but the servers were either too busy watching the games, or seemed to max out at a certain intelligence quotient. I ordered a water, a coffee, and yeah, a Bloody Mary too. I only got one of the above. I flagged him down later and finally got my water. The coffee never did arrive. (I guess alcohol trumps everything here. No judgment on THAT one, but...) Later, we asked another guy to locate our absent waiter and he stared at us as though he'd shown up to the SATs without studying. "Ummm, I don't know who your server is. Do you know who he is? I don't know where to find him." Welllll, if we knew, we wouldn't be asking you, but ok. Check the TVs. Last time I saw him, he was staring at a screen. It did take 25 minutes, start to finish, between requesting the check and actually getting the receipt to sign. I know, because we were still 40 minutes away from wing o'clock and thought it was too long to wait. By the time we paid, it was just about time. So, what's a girl to do, but order the hottest-available wings to go. They tried to talk me out of it. "Are you SURE? A lot of people order them and then throw them away." My doubts crept in, but then I recalled that I've never had something too spicy in my life, so I stayed the course. Took my wings home, dived in to the "Blazin'"-hot glory, and enjoyed the burn licking at my lips. Let's just say, getting those little nuggets of fire redeemed everything else that disappointed me. I am officially lost in the stupor of everything that makes wings and beer worth starting a sports bar chain. I'll be back again. After 11am.
(4)
Annette I.
Reasons for 1 star: 1.) Mannerisms/Etiquette 2.) Food Quality & Control 3.) Service This is going to be a pretty long explanation of what happened only because I don't want others to go through the same thing we went through (or continuously go through). 1.) MANNERISM/ETIQUETTE First off, we were not properly greeted by the FOH staff. A simple acknowledgement would suffice, but we got nothing. Blank faces and stares by extra employees. I hope if management is reading this, that you are aware that your employees are grouping at the front of the store talking story on company time. I did notice however a change in staff which seemed to be a positive change.... Until...... I noticed this job must be so dang easy because right when we came in I seen a whole bunch of empty tables and a group of waiters huddled by the soda machines. These aren't big deals, but it looks like your employees are more preoccupied getting to know each other than their customers. That's fine with me, enjoy your below minimum wage pay. There was only one employee that went above and beyond to give us the customer service that each team member should be displaying when they are on the main floor. I didn't get her name though. Otherwise I'd say move this young lady to a higher position. 2.) FOOD QUALITY AND CONTROL a = It was the first time that my daughters came out and the boneless wings looked like popcorn chicken. WTf? b = rice being undercooked. This is a HUGE disappointment because everyone at our table including the children had undercooked rice. First of all, this shouldn't have been served and second of all if the cooks were doing their job appropriately they would have notice straight away that it wasn't cooked properly. at first i thought it was just too much water because it looked mushy on the top, but I took one bite and crunched down on multiple grains of uncooked rice. Unreal. Who messes up on rice? And I'm sure this was in a rice cooker too. Shame! C= the dang sauce to wing ratio. Look at the picture, my dang honey BBQ wings are swimming in sauce. Can we use a measure please ** KM/HEAD CHEF, retrain employees on proper cooking techniques as I'm sure you don't want food sent back or having to re-fire tickets for careless mistakes. This, as you know, only slows service even more and creates back up. 3.) SERVICE I have to say, our waitress was polite and friendly. She wore a permanent smile on her face as she attended to us. She quickly got the kids orders and the tables drink orders a minute after we had sat down. She made suggestions to save money and honored a special request for my daughter. Going good so far... Then once she came back with the kids foods she took the tables order. Wait time was reasonable, so no complaints there. Anyways, it's not entirely her fault if we were waiting longer because she doesn't actually cook our food. What kind of aggravated me though was when I mentioned that my rice was undercooked, she didn't ask about anyone else's at the table. She took it and was suppose to get it replaced. Instead, she came back out 5 mins later with the same rice containers of uncooked rice and was like "Yeah, they just started a new pot of rice so it's going to be 30 mins." She was like about to give it back to me, but what am I going to do with that? Anyways I told her I'll wait for the rice. I KNOW rice does not take 30 mins to cook. BUT I wasn't going to make a scene for a scoop of rice. I waited for about 15 mins when she came back and was like, "Yeah, I don't think rice will be coming out". I almost flipped out on her. Really after 15 mins you tell me? Instead of offering a replacement item like fries or potatoes or something she was just like "um yeah not coming... So?" I was just like ok thanks. Already had it. Getting irritated by the second now. THEN she screws up on the check. I kid you not it took 30mins JUST TO CHECK OUT!!! I could explain this to you but it gets confusing. She charged me for my cousins dish, and even though I said it was OK to charge for the larger amount she goes and changes it AFTER she swiped the card. Which she didn't even charge my card for the larger total she charged me for my cousins total. Ugh. Whatever, short story she made us wait too long instead of listening when I said it was ok. I was about to give her a $10 tip until she made us wait long. I left her $4 only because I was forced to. I would have left her nothing if it wasn't for my cousins and husband for forcing me to. It's a shame. It's been 7 months since I've been back and it seems that management changed employees but did not change their training techniques. Tsk, tsk. I would say save yourself the trouble and go somewhere else. 80cent wings are not worth it. I live less than 5 mins from here and I can't even come in and have a decent experience.
(1)
Mike V.
I needed a quick meal while on vacation in Honolulu and found BWW. Figured it was a known good time so we went for wings. I will start out with the good - the wings. As usual, the wings were great. That is the reason for the 2 stars. Once I found the location which is not easy to do, I saw 4 employees standing around outside. There were no signs for parking which led to 2 trips around the block. Once I found the lot, it was a maze with once again, no signage pointing to which elevators lead to the restaurant. Got to the restaurant and was seated at a table behind a post. About 20 minutes later, our waiter finally came over. Honestly, I don't think that the host let Kris the waiter know we were there. Kris seemed very new, took our order (pretzels and wings). The pretzels came out about 15 minutes later then the wings about 2 minutes after. It was really a bad experience and I would have told the manager had I seen one.
(2)
Rei B.
The first time I came here out server was great, she was fast on refills and made us feel really welcomed. I believe her name was "Zee", she was great & funny. The second time though wasn't all so great, server was slow.
(3)
Ashley W.
Do NOT eat here! This is the worst Buffalo Wild Wings I have ever eaten at! I was staying at the Hilton Hawaiian Village which is directly across the road from the restaurant so I ordered a takeout and waited for my food. The walk from the restaurant back to my room was less than 5 minutes so the time could not have affected the quality of the food. The wings where dry and old. I usually love to get the fries with melted cheese and bacon but I was very disappointed as the cheese was all dry and crusty. The fries where only partially cooked and there was very little sauce on my wings. Overall this was a terrible experience!
(1)
Nicole T.
It's funny how there's tables open that just needs to be cleaned and it takes 15-25 min wait. I'm a Host at a restaurant and I do my best to be as quick but here im guessing the Host just stands and wait (sometimes just talking to other workers). Well the only thing good about this place is the food and server "LILO" she's very kind and a good server.
(3)
Mark S.
I usually love wings and went today for some, but sadly for a place called Buffalo Wild Wings the wings were the most expensive thing there. And they had no specials. I'm not big on 6 wings being close to $10 and for 8 to cost about $15 and 12 to cost $19?!? That's just wings. No fries. No drink. So instead I got a buffalo chicken sandwich which came with fries for $11.50. However the fries were cold when the food came out. Since no one checked on me I got up and found help and asked for some hot fries. They were attentive and even refilled my $3 soda. Pepsi products, another negative. So overall, the service was ok, they were very friendly just not very aware. Plus with prices like that it's not worth it for wings and if that's the case I can go elsewhere for a good chicken sandwich and fries plus that place would serve coke. Definitely not rushing back there.
(3)
Paola R.
Buffalo Wild Wings is a step up from Hooter's in terms of food & service, so if I have to choose a chain restaurant to get wings, BWW wins every time. Unless it's football season, you should be able to find a seat easily at a table or at the bar. But oh god, when it's football season, get there early if you want to watch the game--and avoid it completely if you don't. Anyway, I'm more of a boneless wings person than regular wings, and I like the boneless wings here. You have a ton of choices for sauces, but I always stick with the tried & true buffalo sauce. I've gotten the "hot" spicy level before, and they are indeed very hot so order these with caution. Sometimes they have good beer specials; got a pint of Sam Adams Boston lager for $4 just last Saturday. Parking is off Kaioo Dr. and only costs $1 with validation. You might be able to find street parking on that street, but chances are very slim.
(4)
David M.
A few friends and I headed to BWW for the Gonzaga game during March Madness. This was my second experience at a BWW, with my first being in LA. The Atmosphere - comparable to a normal sports bar. It's a chain so they all look the same. The walls are decorated with jerseys and sports photos. They also have numerous TV's all over the place (the reason we chose to head here). The Food - pretty standard bar food. They are known for their wings (also another reason we headed here). They have different specials throughout the week on beer and food. We ended up there on a Thursday which had boneless wings on special. I ordered these. I had 10 boneless wings, fries and carrots for $8. That is a solid deal in my book. The wings were fine. I can't complain. The Service - our waitress was very nice. She was on the ball when it came to making sure we had enough beer. She was quick and definitely didn't make us wait. The only issue came when we received our food. A male server came and delivered "Asian Fusion" wings to me, which I didn't order. He attempted to put them in front of me and I kindly let him know they weren't mine. After telling him this, he stands there and makes me feel like I was wrong. After telling him once more that they weren't mine he finally left. It was very awkward and even my friends noticed. My waitress came back after, apologized and brought me over the correct food. Overall, BWW is standard. The food is decent and so are the drinks. Definitely head here for games and wings. If you have never been, do not get your hopes up. It's a chain and go in knowing what to expect.
(3)
Mikayla A.
It took them 40 minutes to take our order & another HOUR & a half to serve our food. We were seconds close from just leaving. Keep in mind the restaurant was fairly empty & no reason to take so long. The staff was friendly but the service generally sucked. EDIT: Oh, & this was on the night of my sister's birthday. What a shame.
(1)
Sherylynn S.
I am a woman who is not a big fan of football or any sports. But for this place, I do it for fun with friends who love sports and join them to have good beer and chicken wings. Very similar to Hooters, but no girls with boobies and better food and service. Women, plenty of men hanging out here if you want to get their attention, but good luck because they might be as well distracted watching sports on TV. Men, this is always a place for you if you are a huge fan of sports especially football :)
(3)
Andrew S.
Been here a few times now and I haven't had any problems. Good restaurant that me and my friends like coming to for some delicious wings! It's not a frequent thing though as the wings are a tad pricey but that's BWW for ya lol.
(4)
Beverly N.
Manager Dev gave us the most respectful experience. Along with waitress Nissi and Sam! Tonight was a UFC fight and they all gave us a great night regardless of the business. Mahalo to you all.
(5)
Caitie A.
I don't know why I keep coming here. A bunch of children work here. They need some adult supervision up in here. Hostess always seem to eff up. I don't know why? It's simple, you ether sit me here or there. I only eat here maybe because it's close to work. Thank goodness this place has a corporate name. If they were just any old restaurant name, they would not do so well, in my opinion. Good for ppl who just wanna have a few and watch a game. Star for that. And to top all of it. I didn't get a fork or any utensils. I had to literally ask for them myself. Hellllerrrrr.
(1)
Amy H.
No one ever came to the hostess stand to seat us, so we sat ourselves in the bar area. That was a bad sign, but we wanted to eat here so we did. Took a while for a server to come greet us/take our drink orders, but once she did, she was around often and was very polite. Food was good. Hot and fresh. Despite the place being somewhat poorly managed, the folks in the kitchen were doing a good job. I agree with a previous reviewer that the place seems to be run by kids.
(3)
Matthew M.
I've been here many times and can say that the experience been about the same each time. Like others have mentioned, service can sometimes be pretty slow. Often times, it'll take longer than normal just to get an order of wings. And those times my friends and I tried the blazin' wings, it took forever to get a waiter/waitress to refill our water or bring another beer. Definitely uncool. Especially while you're sweating bullets from the heat. We'll usually go on Tuesdays or Thursdays for 75cent wings. Any other day and it can get pretty pricey very fast. I like buffalo wings and often eat them without dressing (I like to enjoy the taste of the buffalo sauce flavor). Their sauce is alright, but I've definitely had better. Mango Habenero is definitely my favorite. It's the 3rd or 4th hottest, but its also very sweet, so be careful if trying it. Drinks are alright and nothing really stands out. They have your typical liquors and beers on tap. They'll usually have a few drinks on special, but nothing that really stands out more than the 75cent wings. Overall a decent place for food, drinks, and/or to watch a sporting even on their big screens. parking is $1 with validation for up to 4 hours, then it can get pretty pricey. Not exactly sure, but I think it was something like $5 for every hour after. There's also street parking, but since it's Waikiki, you have to get pretty lucky.
(3)
Joe R.
My worst food experience.. Avoid the wings... The rubbish they wrap it with is so thick you can't taste the chicken.. Wayyyy too salty... The staff were nice but said they don't eat there... Terrible concept.. Only good thing is the bar feel with all the TVs.. 1 out of 10 is a compliment on the wings... Avoid.. Don't waste your money
(1)
Doris B.
Super slow service. Had to wait 15 minutes for hubby's beer. Reason was because "the bartender was on the phone". Hubby had 2 beers & I had a chilled matgarita & all I wanted to do was finish our drinks & leave.
(2)
Suzanne T.
I love chain restaurants! I've been to this BWW several times - with coworkers for lunch, with my kids, with my bf, and it's always been a good experience. The food and service has been good each time. Sure, it's standard chain restaurant, fried food kind of fare. I don't eat wings, but they have plenty of other stuff to choose from (I like their flat bread pizza things the best, but the last time I got a wrap with hummus that was delicious). My kids enjoyed the mini corn dogs and goofy hats (think: Burger King crown). I don't watch sports, but wouldn't mind accompanying my bf here if he wanted to watch something. They have a nice drink selection so I wouldn't even have to notice what's on the million televisions. ;-) Only down side is the location. Going into Waikiki is a drag. At least they have parking available in the lot behind and they validate. I've heard there's a new BWW open in Pearl Highlands now, so we'll have to check that out.
(4)
LaRaina W.
I love wings, wine and great times Bdubs satisfies all of needs! The artichoke spinach dip is always delicious with warm pita chips, lemon pepper, Caribbean jerk and hot are all my favourite. The service is fast and fun in the bar and the dining room: my most recent Chris was extremely attentive to our table and very courteous to our intense trivia game by never interrupting the timed answer portion and didn't mind excessive obnoxious laughter. The manager Sergio was also very really nice and remembered my usual Bdub friends from our weekly visits by greeting us and checking on our table frequently. I'll definitely be back next week!
(5)
Allison D.
The best thing about Buffalo Wild Wings is the fact that they offer Buzztime Trivia. My boyfriend and I will frequent this place when we get a hankering to play some trivia. The service is rarely phenomenal but because we are just interested in trivia, we tend not to notice the lack of impeccable service. The food is alright, I'm not a huge fan of wings but the boyfriend seems to like them. They have a good selection of drinks and they offer daily specials. All in all, it's a good ol' standby. Insider tip: If you are thinking about going to play trivia, or just to eat, double check to make sure there isn't a UFC fight going on - the place fills up quickly during fights and stays that way until well after the fight is over.
(3)
Valerie G.
Ordered 3 flavors: honey BBQ, Asian zing and garlic Parmesan which were all yummy as expected! $28 for 24 wings isn't bad.. It fed 3 adults just fine. Tried the fried pickles for an appetizer and although that was tasty too, $7+ for the little amount they gave (about 10-12 thin slices of fried, breaded pickles) was ridiculous! At least the dipping sauce was good, I guess. ANYWAYS, we waiting 45 mins to 1 hour for our food! Why?! Waitress said they had 5 to-go orders before us. BWW should prioritize better: if food is available for dine-in customers then serve them first since those who ordered to-go are on their way to pick it up which takes time anyways. Why make dine-in customers wait an unnecessary long time?! That's beyond stupid!
(3)
Jonathon Q.
Really busy on a Tuesday night and it showed. Ordered over the phone for pick up. Had the food ready for us when we got there but the order was partially wrong. The food was lackluster and the fries were dry and a little stale. I've had better experienced from BWW before. This was a letdown.
(2)
Mary G.
Takeout odder sucked tonight even dou we come here a lot. They even gave us a small tiny wing which doesn't count at all. Oh well.
(1)
Kimo S.
B-Dubz! I enjoy it here, especially on Football Sundays. This location was my Sunday morning home for the entire 2010 NFL season and a small portion of 2011. A few of my buds and I would take up a section wearing our team's gear and colors. Majority of us wearing silver & black. GO RAIDERS!! On Tuesdays and Thursdays, they have their Wings specials. Tuesdays being traditional and Thursdays being boneless. I like boneless chicken so I'd come here for dinner. Yup, wings and beer for dinner aint a bad thing. The asian flavored is ono! might I add. I read a few reviews about the food, of all the times I came here only once have my food (Wings!) been a disappointment. It was burnt, too hard and dry. Not even a knife could penetrate that overcooked barrier of skin and meat. I wasn't happy about it of course but atleast they threw in a freshly made non-burnt basket of wings for free to make up for that. Service wise, they are good.
(4)
Mengying L.
Delicious wings with many flavor choices. The girl who served us was very nice and even sang the birthday song to my friend when she took our cake out.
(4)
Jordana F.
The first time I went to Buffalo Wild Wings was when I was attending college in Oregon--wasn't a fan. Went again after a while this past weekend to watch the UFC fights and what do you know....still not a fan. I'm giving this place 2 stars based on the overall experience. If you're strictly ordering wings, then you'll probably enjoy it very much. This place does have some fantastic buffalo wings and great sauces to pair it with. However, I have never liked anything else on the menu. We ordered 2 sample platters--they both costed 17 dollars each and were terrible. The platters contained nachos, jalapeno poppers, pita with spinach and artichoke dip, onion rings, and each plate came with one order of wings. For a 17 dollar platter, I was expecting more food. And the quality was equivalent to that of a cheap dive bar. They have various beer specials everyday. We went on a Saturday so I believe they had bud light, sam adams and dos equis for 5 dollars. Not a bad deal, but unfortunately my license expired so they waiter wouldn't serve me any alcohol (bummer lol). Because they were playing the UFC fights, there was a $10 cover charge. It's cheaper than paying for the fights on your own tv by yourself, but I'm sure BWW made a killing. And also an unfortunate cover charge for anyone craving BWW but not the UFC. Again, if you plan to order a couple beers and some wings, BWW is the place for you. But personally, I don't find anything else on the menu appealing.
(2)
Ryan S.
This is actually one of the worst Bdubs ive been to.... I would say I probably went to this bdubs 30 times while I lived here and probably had 6 or 7 bad experiences... Not a good percentage for a restaurant. Usually though it was the service. They would be dead and I would still struggle to get timely service. Food was always good though never had an issue. Parking was more of an issue. If youre driving there is a parking lot behind that you can park at and you can get your parking validated which is nice too but there isnt a ton of spots....
(3)
Marlei N Charley P.
Kevin @ Disco Bay is the BEST!! He knows his drinks if you go there hit him up @ the bar..
(5)
Jenn S.
Customer service is good. If you like wings and beer, you will enjoy this sports bar.
(4)
Nick B.
Went here at 7am to watch a football game. Despite the a sign saying that they open at 6:30, the doors didn't open until 7. It would have been nice to get in and watch some pre game coverage. They have a breakfast menu, which is fine, and other than that it's your typical BW3s bar. I think you can get better quality for the price at other places in Waikiki and will be finding another spot to watch my football games.
(2)
Raelyn B.
I love buffalo wings. 75 cent wings every Tuesday (traditional) and Thursday (boneless). I've come here almost once a week since my trip to Europe, that's how much I love buffalo wings. There's never been a problem with parking (street or the structure) it only costs $1 after validation. Unless you have time you can wait for a table in the front dining area. Lately my friends and I skip the dining area and sit ourselves in the back because it's just faster and we're hungry. I usually go in the afternoon around lunch time or oddly late during their late night happy hour. I've tried almost every sauce and seasoning and my favorite for both is Parmesan Garlic and Dessert Heat. The wings are always loaded with sauce and just enough seasoning. The hottest I've gone is Mango Habanero.. it's so good but it's so hot! I don't dare to try Blazin though - crazy. Their onion rings are bigger than most and they've become my favorite. I recently tried the mushrooms and those are good too. The staff and servers are welcoming and acknowledge you right away. This location does get pretty busy and when we want something else servers come by awhile later and we wait double time for our food to come. Best part is they're great for groups and splitting checks. Oh and they're cool about changing your TV to watch any game. I prefer BWW over Hooters, but that's just me.
(4)
Marissa A.
Found a long black hair in our wings. When I let our server know, he said "none of our cooks have long hair" and replaced our wings. He didn't even offer to comp some of our meal. Poor customer service.
(1)
Onyekachi A.
Ok I was scared after reading the reviews....I thought to myself...am I going to die from food poisoning tonight? Obviously I didn't cause I'm writing this review. ANYWAYS my family decided we wanted to eat some wings and I'm definitely glad we decided to come here or as they call it "B-Dubs". I'm so sad I forgot the name of our waitress but it was her first day off training and she did an amazing job with making sure that we were happy and got everything to us in a timely manner. If the kitchen was taking a little longer she made sure to go and check and give us an ETA...that's what I call good service! My mom being a Nigerian woman who drinks hot sauce for breakfast decided to get the Mango Habenera wings with rice (She's nuts) and the rest of decided to share the Parmesan Garlic Wings. So I tried one of my mom's wings, ( Who by the way was eating it like it was nothing!) , and as soon as that sauce hit my tongue it was about 2 seconds of a delicious sweet mango before my nose started running, my eyes were streaming tears and my tongue felt as if I had decided to eat fire ants. I had to gulp down my glass of water and one of my sister's. I obviously did not inherit the ability to eat incredibly spicy food like most Nigerians. The Parmesan Garlic wings were so delicious and even though I'm lactose-intolerant so I shouldn't have even been eating them I couldn't stop! Wing after wing after wing until I had to literally roll to my feet. I know that this place has received mix reviews on their food but I will definitely say I enjoyed the wings very much. As for the ambience we came when there was literally only 5 tables being waited on....dead time so I can't speak on behalf of the usual crowd or the vibe of the place when it's busy.
(4)
Vanessa B.
FOOD:We always come here if we're craving wings and not just the usual spicy or sweet. I love the Parmesan Garlic and the whole variety. Only downside, wings are small sized. So don't expect a jumbo wing. But still good. SERVICE: Pretty good service, can complain. ENVIRONMENT: Dark and dim. I wouldn't bring kids here and if you do not during social hour being this a bar type environment. Bring your friends here for a good time and drinks.
(3)
Meagab N.
Joshua was our server tonight and he was awesome! The past times I've come to bww the service have been mediocre at best. As a service/bartender of 5+ years I am normally very forgiving. So needless to say I come here for food rather than service. We walked in an hour until closing and we obviously were not in his section. He told us someone else would be our server but he would be happy to start our meal off. we ordered our drinks and when he delivered them we were ready to order so he happily took our order and said he would be our server from then on. So glad he was! Great food always and always ask for Joshua :)
(4)
Christina A.
Came by to order food to go, not even to eat at the restaurant 30 minutes before close time and were turned away by staff. Lame. Sign should specify what time food is REALLY no longer served.
(1)
Nani G.
Let me say this place is loud and the floors sticky. I couldn't even walk down the main path without my feet sticking to the floor. It was really disgusting to have to peel my feet up from the floor with every step. The table seating was pretty much cleared and the bar in full effect. Unfortunately, I'm not into that effect so I elected to move to a more calming environment.
(2)
Gary N.
It's where Buffalo wings go wild! There were topless chickens galore here during my visit on a Thursday recently. This place is great for anyone who has a chicken fetish! The wonderful thing about coming here on Thursdays is that it's happy hour all day! This includes 75 cent boneless wings, $4 Michelob bottles and $4.75 domestic light beers. It's sort of like the adult version of Mcdonald's where your chicken nuggets are served with beer instead of soda and you get a choice of 20 different sauces! Saucy! I chose the hottest possible wings, Blazin', which you need to "keep away from eyes, pets, and children." These things sure are blazing and they should have just lit them on fire, because it would have been just as hot. I ordered 10 of these and after one, I had to check if my mouth was indeed blazing, because it felt like someone lit a campfire in there. Service was a bit slow and real men don't drink water in bars. At least it felt this way because they actually ran out of water cups. We were sitting there on fire and there was nothing to put it out except beer. They had run out of milk too. It got to a point where I almost asked them to fill my beer cup with water, but I wanted to be a man! I found parking to be a fun adventure. Fun times were ahead. Parking is located in the back of the Discovery Bay building. It began by having to stop halfway up a steep ramp to get handed a ticket. Next was following the signs and making sure I did not park in a rental car stall. Lastly, it was a little unorthodox with forks in the road and dark corners. Buffalo Wild Wings is definitely a place I will visit again. Happy hour on Thursday is hard to beat and the exhilaration you get from too much spice is refreshing. Can't wait to be Blazin' again!
(4)
Ray C.
Worst place ever, never in the years I've been coming to a Buffalo Wild Wings have they ever closed and done reservation only for an HBO fight! The sign they have posted looks like a 3x5 card on the door. This is absolutely pathetic, lame and makes zero sense! I will never come here and waste my money on this piss poor establishment! Edit: I gave this place a second chance because I just love BWW wings! After a 12 hour shift my gf suggested we get wings and against better judgement I agreed!! After sitting at a table for 15 almost 20 minutes not a single person acknowledged us!! This place is a fucking joke!!!!!
(1)
Christopher D.
First time trying this national chain and excited to try the wings. Impressed with the amount of flavors to choose from, there is something for everyone...mild and sweet to "burn your lips off" hot and spicy The inside is pretty big and set up into two rooms...dining room and bar area. Great beer selection with a custom brew from Red Hook called "Game Changer". Definitely worth a try if you like hoppy, flavorful beer, not Bud Light (i.e. yellow water) Wings were delicious, just a little more expensive than expected. I'd called them medium sized...not too small, but I've had more meatier ones here on Oahu. Also had a Chicken Ranch Buffalito (?) Sandwich which was way too salty...couldn't finish it. Same for the fries...I found everything overly salty. Service was awesome and the staff is all over you if you need anything...more beer, extra sauces, napkins. When my blood pressure comes down from the sodium intake, I'll return. Maybe only for a beer to watch the game or wings with sauce on the side to avoid the salt bomb.
(3)
Avian M.
I rated it a 3 star due to the lack of customer service. I came in today and Yes; the food is absolutely great; especially how they have .80 cents Tuesdays on traditional wings. I highly recommend ordering the Popular honey BBQ, mango habanera, lemon pepper , potato wedges, and I also recommend trying the "Asian Zing" wings omg, it's amazing! on the other hand, This place lacks on customer service and being attentive with whoever they are serving and who they serve First... -My friend and I waited for a super long time just to get a refill on our waters. in the long run, we ended up NOT getting our refills and suddenly just getting the bill. -The bill took long as well... I felt like I would've just made a run for it because my waitress took long. - We did not tip because of her lack of interest in the costumers and work hobby, being distracted by other people who she wasn't serving. -I also observed customers leaving after their meal, the workers don't clean up the tables/booths right away. I don't know why this would happen because their aren't a lot of people to serve. Even though it's not as crowded, these workers really need to be attentive with their customers and their tables. -... I won't be here coming back for awhile... Unless I'm in Pearl City
(3)
Myrriam R.
First time at the Ala Moana location. It's right across the Ilikai hotel, you can park in Discovery Bay center. Get your ticket validated and you pay $1 for 4 hours parking. We went on a Tuesday when wings are 80 cents a piece! Personally, I think the quality of the chicken wings at this location is better than Pearl Highlands. The wings were bigger and juicier. Wish I had a picture from the Aiea location to show you how small and shriveled looking those pieces were. I don't know if it's fried too long and it shrunk, either way, if I need my hot wing fix it's worth a drive here. Food was great. We got 14 pcs of wings, basket of fries, chocolate cake and ice cream and a cup of coffee for $26! Food was great, will return again.
(4)
Stephen D.
Sat the bar for 5 minutes before I received a greeting. Finished a tall beer before being asked if I wanted to eat. This all happened around 9 pm on a Wednesday with 3 people behind the bar and 5 customers at the bar with less than 75% capacity.
(1)
Cameron L.
I work in the food industry and I must tell you that this place is kind of a- shit show. The kitchen gets fucked up pretty often and whoever's running the food doesn't know table numbers or how to read ticket. We had 3 different dishes dropped on our table which we didn't order. All of them just showed up. None of the waiters or food runners acknowledged that they had food for our table. They just dropped it and left. Ohh, btw if you get the server with dreadlocks request to move. The most shittiest waiter ever. He brings our cocktails before we get water. Wtf! Seriously this place can get like a shit show, the food is good if u get what you ordered.
(2)
Maria R.
Do you love sports!? Do you like beer!? Then come to Buffalo Wild Wings to satisfy your needs! Yes, YOUR NEEDS! They have tons of TV to watch your favorite team and a bar to accomodate your inner man! YEEeeaH! Anyway!!! This location is my favorite because it is closer to town. I'd like to include that this location have some wonderful staff and have good service despite the Tuesdays/Thursday rush, and despite the wait for the food. Other times customer service is not up to par, hence the 3 star rating from me. First things first, lets talk about PARKING! -- You can park at discovery bay with a validation for a dollar but it is a hit-or-miss during special nights because theres limited parking. Once you enter the parking lot at discovery bay, you are given a ticket. If you are not able to find a parking and decide to leave the parking lot, the parking attendant will have you pay two dollars even if you didn't park. Just sharing this tip because one time there wasn't a parking space available and the guy ahead of us had to pay two dollars just for going around. Fortunately, my car could fit in one of the stalls so that was a lucky shot. You can also attempt to find steet parking along the one way street behind Discovery Bay. And last but not least, you can park at Wailana Coffee House for a dollar (recommended only during dinner times). Dont tell them that you're going to Buffalo wild wings, but do pay a dollar and walk to B-dubs. Don't park there on Tuesdays because Wailana is closed, they will tow your car. ************* My circle of friends and I love coming here on Tuesdays and Thursdays to take advantage of their .80 cent wings. Last night, my S/O and I decided to go here to use a $25 gift card given to us for Christmas. Usually it would be very busy around 8-10pm but we were able to get seated right away; also since Oahu is such a small place, you might see familiar faces every Tuesdays or Thursdays so don't be afraid to say "hi" lol. Anyway, my bf and I ordered onion rings, jalapeno poppers, and 5 different wing flavors: Jalapeno Poppers: your regular, greasy cheesy jalapeno bites. Last night they were cooked perfectly, it wasnt limpy how I normally get it at this location. Kudos to the cooks last night! Onion Rings: they were a bit limpy and not crunchy. I guess when you're hungry you really dont mind it haha. 5 pcs Mango Habanero: 3rd to the last of the spicy spectrum. When you first take a bite, it would seem harmless but wait a few seconds, you'll feel the spice burn your mouth. I would suggest eating this last because the sauce blocks out most of the other flavors. 5 pcs Spicy Garlic: Not extremely spicy. It sits in the middle of the spectrum. I tastes just like a mild sauce blended in garlic salt. Yes this is a little salty. 5 pcs Garlic Parmesan: One of their most popular sauces. Highly recommended to always have it on your table. The spices go so well with the parm. 5 pcs (limited time) Santa Fe: made with Chipotle sauce, and other spices.Personally, it wasn't that great, but it was okay. 5 pcs Asian Zing- Perfect Blend of your Asian sweet and sour sauce and some hot sauce, idk how to explain it. I'm asian so I guess I just knew lol jk. Its in the middle of the spectrum and highly recommended. Last night, we were helped by their wonderful staff, Ellen. I just wanted to give her a shout out for providing great service despite the rush. She was very attentive to all of her tables. Our order didn't take long compared to the previous visits and our food came out very nicely.
(3)
Krysten I.
Ehhhhh this place is just ok for chicken wings IMHO. I like wings, I don't like the high prices though, so I'll probably only be back for the 75cent wing nights on Tuesdays and Thursdays. I honestly can get my fried chicken fix elsewhere: Popeyes, KFC, heck, any korean place that serves fried chicken, for way cheaper than what it cost me to go to BWW. First, there's no parking, so you're left to your own devices to score yourself some street parking. Your best bet is by hawaii price hotel/chart house, but it's a little bit of a walk. Second, $1.50 per wing is not a good deal. Even if you get boneless wings, they're pretty batter-y. I think people keep coming back for the sauces, because the chicken itself wasn't exemplary. We also ordered a side of potato wedges that were very forgettable. Third, if I'm going to be paying this much for mediocre chicken wings, at least have decent carrots and celery. It's pretty hard to screw that up, right? Wrong. We didn't get celery when our food came out, no explanation, so I asked for some. Our waitress came back and told us they were out. What the heck?!?!! A wing place runs out of celery?!!!! Ugh so annoying (I honestly really love my vegetables and look forward to celery and carrots with my wings). The carrots also tasted funny, like they had been frozen or something. So weird. Service was dismal, it was dark and loud, filled with tourists and little kids running around. If hanging out with military guys, watching the game is your thing, come here! If not, don't come. I know I won't be back.
(2)
Heather R.
Although this is my 1st "official check in," [or whatever,] for yelp; I've, in fact, been to this BWW location several times... What can I say, this gal LOVES her sports [namely my NINERS BIIIIIIIIIIIIIIIIIITCH!) & of course trivia & dem chicken waaangs !! ;) Besides, the regular universal "aesthetically pleasing" BWW decor, the food has always been satisfactory at this BWW, IMHO. I've tried several wing "sauces," and they've all been good to me. A small piece of advice to leave ya'll with - once you hit a certain level of "spicy," you start to lose that good FLAVOR & simply only taste heat anymore. So try to find a level for yourself that's a good "happy medium," b/c there's jus no sense in ruining great flavor just bc someone feels the need to compare the sise of their huevos! --- OY VEYYYY! =b
(3)
Christa G.
Walking in here is like walking into a freaking sauna. My family and I came here because we wanted wings, nothing else. At first the cocky greeter tells us it's a 25 min wait which wasn't a problem. 2 seconds later he tells us it's a 45min to an hour wait. While it only took us a few moments to contemplate since the place was maybe 3/4 full with openly viewable tables, the rude greeter was quick to respond that there was a Red Lobster and Outback down the street. I've never been to an establishment to "shoo" us to a different place.
(1)
Bruno S.
If you're looking at this review I'm sure this isn't your first time at [Buffalo Wild Wings] Bdubs... You're probably back for some succulent parmesan garlic wings and some draft beer and maybe even catch a weekend game or UFC fight on the large screen TVs. Here's why I didn't like it at this location. It's downtown Waikiki but no outdoor seating option. Inside temperature was way too cold for the current temperature outside...it just felt off. The service was bad, not rude or unpleasant just got orders wrong and not everyone got their meal at the same time, some waited over ten minutes after I got mine. I mean it's wings... Parking is available in a large parking lot and only costs $1 when validated at BWW (cash only). It took our friends a little longer to spot the lot but we found it just fine. The location in Pearl City was a better time. Waikiki has much better to offer if you're down there already I would not go to BWW again.
(2)
Nicole K.
I've always been a fan but now that we have wing stop I prefer their wings over BWs. I feel like their sauce here is too overpowering and salty. 80 cent wings on Tuesdays tho can't beat that
(3)
Aisha H.
I'm here solely to watch the football game. I'm not a big fan of fake cheese and bar food but it's a good place to gather and watch a ball game.
(3)
Andrea S.
Wings were decent but the service was slow....and it was a slow night so no excuses...hence only 3 stars,...but no complaints about the food!
(3)
Jaime A.
This place here in Waikiki there is always a nice atmosphere for wings and to enjoy a cold beer. Awesome
(4)
Sheryll Y.
I am so disappointed. I've been to this location before and it wasn't this bad. Typically pretty good service and quality of food was good enough to come back. But this evening was just awful. Not only did our waiter forget one of our orders when it did finally come in. It tasted horrible. The consistency was off, and this was a shared feeling between myself and my friends who tried a bite as well. Also our waiter just never came back to our table. We've been sitting obviously done for awhile and he's just walked by and helped his other tables. When we have tried to flag him down, it just seems like he is pointedly ignoring us. Very disappointed. If you're going to go to BWW go to the pearl city location at least there the service is awesome - at least it's been every time I've gone. I doubt I will walk into this one again, not unless we have a different waiter perhaps. But I don't know the last order of chicken was just off - my friend and I spit it out hoping we won't get sick from it. Be careful.
(2)
Michael C.
I always recommend getting wings/thighs over the boneless! That being said...go on Tuesdays! 75 cents per wings every single Tuesday. The wings aren't amazingly good but they're good enough to keep me coming back. To be honest, I go there for the atmosphere, not really for the food. I'm not a huge sports fan but the sports bar scene is nice. They have multiple TVs playing different sports all around the restaurant. I normally get 5 Asian Zing and 5 Chipotle BBQ. The two provide a good balance between saucy and dry-rub! I also get their pretzels. For some reason, every time I order the pretzels, they always seem to forget my mustard (giving me cheese instead). But no biggie, the cheese dip isn't bad either. Servers: The servers here have been a hit or miss for me here. Some days they are forgetful, inattentive, or just straight-up lazy. One time we asked for separate checks and our server told us she couldn't do that. Another day I went, the server split our checks no problem. There are also cheery servers that do their job well! Don't forget to get your parking ticket validated.
(3)
Elise M.
My boyfriend lives a block away so we end up here a lot. This place is identical to other BWW and I haven't got any major complaints. They've got a large selection of beers on tap and in bottles but could use more craft or local selections. The food is tasty and filling. Their sauces are delicious and choices are plentiful, but as a real life Buffalonian, I would never call them true Buffalo wings :) Service is fast and friendly and now you can play trivia in your phone!
(4)
Melissa M.
Horrible customer service here. The employees are ok but the managers are terrible. They don't keep track of their food supply well. The last time I went here I waited 30 minutes for someone to help us, got told they ran out of boneless wings, and then it took another 30 minutes to get our food only to find out they had to let the boneless wings thaw. At that point I could've had boneless wings. Server never mentioned we could wait for them. Manager never apologized for the wait. They pretty much upset everyone in the restaurant that night. I really mean EVERYONE. Not one person left happy. I could hear the complaints all over the restaurant.
(1)
Nita L.
The waitress was great, but the food was so so. Went with a couple friends and had plenty of time to sit and talk. We weren't rushed at all.
(3)
Rissa M.
Horribly average. and Horrible slow service. We came here on a tuesday night at around 8:45 for the traditional wing special and holy moly no joke it took us an hour to get a table, another hour to get our food, and another hour to get our check. Yeah-- we left the place at around 11:45. It took so long to get our table that we ran to Mcdonalds while waiting for our table to save our poor (and slow) server from the wrath of our hungry bellies. I'm not sure what the problem here is at BWW but they need to get it together! I came here with a bunch of my friend who are in the industry and we were trying the whole night to figure out what the systemic hold-up might be. I guess we'll never know until we are on the flip-side. The only thing they did right the whole night was not mess up our order. Props on that. Thank goodness their food is consistent and satisfyingly fried-tastic!. GOOD JOB! Word of advice, come AFTER 10pm. I was noticing that the restaurant was starting to empty out at around this time. Sad day for us.
(3)
Danielle M.
This restaurant does not live up to the standards of other BWW establishments. My boyfriend and I ate here about a week ago and we were both sick an hour later after having one glass of beer each and about 6 chicken wings. We couldn't get out of bed and our stomachs' were just turning. I tried to call the restaurant to give them a heads up about a possible food poisoning and the manager blew me off. After speaking with another couple they said they had eaten at this same restaurant and got sick as well. Please don't eat here until they have been inspected.
(1)
Shanisse I.
Erik was really surprised to hear that I like buffalo wings (I guess I'm a picky eater since I only eat... EVERYTHING!) So we came here one night, not crowded at all, maybe several other guests. Our table was by a group of *ahem* "tourists" with some very rowdy kids and of course, they didn't care they were causing a ruckus. Anywho, our server was awesome! I'm so sorry I forgot your name dude but you were the best! He was very attentive and patient. We ordered our wings, along with the tailgate appetizers.. Winners! But what I really want to mention is the drink I got. Sorry, but it was non-alcoholic. It's the huckleberry lemonade. Omg. I was skeptical at first since I stick to the yooge but I am so glad I was convinced to try it. It is so delicious I cannot describe it. I took a sip and couldn't shut up on how delicious it was. I didn't want to share it with the bf.. lets just put it that way. What's even better was that before we left, our server was so kind to get me a Huckleberry Lemonade TO GO!!!! I was like o___o youre an angel!!!! As soon as I get his name I will update this bad boy.
(4)
Daniel H.
There was no wait to be seated. Service was sort of slow, and we had to ask for extra trays for our bones, but the food was great.
(4)
Dani M.
I'm uping my vote on this one, since it seems like somebody got their act together in the last few months. With the exception of one guy, everybody else was super nice and attentive in the last few months (let's say from the summer on). There was no need to beg for a drop of water, no need to try and produce smoke signals to flag the waitresses down. Also, if Tiffany still works there (we only got her once), you were probably one of the best services we ever had, and by far the best we ever got at Buffalo Wild Wings. One of the stars is just because of you alone.
(4)
Robert H.
This is very typical of any BWW location. Lots on tap and lots of TVs. For this visit, the wings were small and the fries were stale. I sat at the bar so service was fast. Someone was watching a sport on a TV and it got changed, it took 15 min to get it changed back. I have eaten at alot of BWW before. This visit just wasn't that good. May try later.
(2)
Jaime C.
Idk what to say... the ambiance of this place is great but their wings really suck. Had their boneless chicken wings in pretty much all their flavors but wtf? Idk if it's like this on a daily basis but the sauce was just too much. It was too salty and overdressed as if someone just dumped a whole bucket of sauce over the overly breaded wings. Im sure the breading was salted and to drench it in sauce... idk about the others but Im not down for high blood pressure and heart disease. My bf and I couldnt even eat it.. we picked at each one to try out the flavors but ended up wasting it. I looked around to see if others were enjoying this high blood pressure causing chicken but they seemed to be mopping it all up. I actually wanted to donate ours to them. Ended up finishing our drinks and leaving to eat elsewhere. After that, i never step foot into BWW. Wingstop anyday!
(2)
Tj C.
Had the worst experience ever. Went there to celebrate my friend graduating, the place wasn't busy at all compared to the pearl city location. We got seats no problem. We ordered our food at 10pm waited for ever, listening to their horrible music sounded like they were trying to kick everyone out of the restaurant with the music. Finally after the wait of 57 minutes we get our appetizer, oh NO wait... My FRIENDS all get their appetizer and not my gf and I. They thought we ordered something completely different which didn't even sound like spinach dip. So what do I know? Yes its the waiting game again. This time knowing it took almost a full hour to get our first part of the food I timed it with my phone again, took them almost 15 minutes to correct my order. So it took 1 hour to get the appetizer ready and it took mine another 15 minutes since they messed up? Don't know whats so hard that took 1 hour to get spinach dip with chips. If I knew it would take that long to order my food I would have drove all the way across the island to go to the pearl city one. When I went to the pearl city location they had my food so fast I could barely enjoy the game on TV the food was already in front of me. I would have wasted gas and time to go to some place that services me better. So when I get the dip, the outside of the dip was hot and the inside was super cold. So not sure how they are supposed to warm it up, but it tasted like I grabbed the dip out of the fridge and put it in a oven for a few seconds. Not to mention they were bringing shots and hards for my friends who were clearly ordering BEER. Since everything was taking so long even the drinks. They didn't want to fix their order and wait another half hour for a DRINK. If I could give a half star or 0 I would, never coming back here again I would have had a better time walking across the street to ABC store to get a sandwich. The appetizer took a hour and mine took almost a hour and a half. When they brought out our food was even longer wait! By then of course we aren't even hungry. We had to have 4-5 of us to ask different workers where our food was? Best part about it was no one offered to compensate for the wait or even a discount off the bill. So for this I would never recommend this place again. I used to, but now I will recommend they don't waste their time and money to go to this place. Ala Moana shopping mall food court would have better food, the wait at BWW was horrible. The place was maybe 1/4 packed, literally empty tables EVERYWHERE why does it take so long?
(1)
Mike M.
Don't go here if you want to be able to eat within an hour. As soon as my friends and I entered the restaurant, the host didn't take our name down after we told him how many people were in our party. Instead, we were told to look at the bar tables because there were 'tons open'. Not only were there no open bar tables, but there were a lot of regular dine-in tables with nobody in them! I don't understand why we all had to wait. After we were seated, we were immediately greeted with a smile and waters, which was nice. Unfortunately, that was the only positive part of our experience. We waited for half an hour for our drinks, and had to remind our waitress multiple times of what we ordered. We didn't get to place our order for food for another 20 minutes after we got our drinks, and didn't get our food for another hour. There were gnats flying all around the restaurant, and they kept landing on and in our cups. There were no explanations or apologies for this poor service. Extremely disappointing.
(1)
Kai P.
Service is fine whenever I go. Maybe your attitude towards the servers determines their attitude toward you! I always come in with a friendly attitude and they always treat me the same
(5)
Kristin I.
Service is always slow every time we come... But the food is always good. Definitely get the Ultimate Nachos!! Trust me they're worth it!! Not necessarily the Chicken. My friend was eating these more than her buffalo wrap. The Spicy Garlic is always a win sauce. The Wild sauce is pretty spicy. Definitely come and try all the sauces, but definitely don't count on getting water or refills too often. And they do offer parking, its 4 hours for a $1 with validation.
(3)
Jenaiah M.
Date of visit: 4/10/14 We had gone to celebrate a birthday. Since it was Thursday, boneless wings were only 75 cents. The kicker is you have to by a minimum of 5 wings. The staff was very friendly and made sure to check on how we were doing frequently. They don't do free desserts or candles for birthdays, but our waiter offered lighting a chip and using that as our candle...very innovative. He also got the staff to join in on singing happy birthday to the birthday boy.
(3)
Joann Y.
The wait can get so long if you don't come early. My longest wait was probably an hour, or an hour and a half. If you just want some wings, the best time to come is before seven on a weekend. Service is okay. I've been here many times and it ranges. They're more friendly if the place is emptier. Some of the waiters are really cool. And their lemonade is delicious! I can't remember which lemonade but I love how they give refills. So good.
(3)
Sonsohn T.
If you haven't been here then I feel sorry for you son! I've been to 99 places and BWW is one!!!! For real though, if you craving some wangs then this place is it on tuesday...*cough* TRADITIONAL TUESDAYS!!!! $0.75 WANGS!!!!! If you going here tuesday, hit a brotha up!!!
(4)
Shari W.
Pros: ·Delicious wings. Many, many different varieties of flavors. ·Full bar and a good selection of beers on draft. ·Great for groups and having a few drinks with some friend. ·It's a sports bar, so you can always come down to watch the game. ·Free wifi. Cons: ·Customer service is always slow. ·The wait staff seems to always have an attitude. (Every time I've come here, it always seems like we were a burden. They don't smile. They take a while to greet the table. Or they look like they just don't want to be here.) ·Food takes forever to arrive. (Even when the restaurant is slow.) ·When the food does arrive, there is always something wrong with order. (For example, I've ordered all flat wings before and they come out with a mixture of both. Or they would bring out asian zing when I've ordered honey bbq.) Only reason I come back here is cause there are very few places on the island that have such tasty wings.
(3)
Aryn m.
Having watched a lot of football there we arrived early for the last games of the regular season so we could request the tv we were in front of be on our game. This has always worked out for us before as its been a first come first serve thing on all our previous visits. This time however the rules appear to have been changed as a smaller group of Seattle fans who arrived there after us (with Subway sandwiches) then requested the tv be on their game. Our waiter was a nice guy and politely let them know we had requested it first but the Seattle people whined to the management and even though our waiter explained to the manager we had asked first the manager said the Seattle people were regulars and so gave them the t.v. We will probably try and find a new regular place to go for games. Our waiter was a cool guy though and I could tell he felt bad. He gave us exemplary service and of course the wings were quite good.
(2)
Kevin C.
Despite the many reviews about the slow service and long waits, I had a great time here the other week! I did my research and came on a Thursday despite all of the complaints about slow service and food coming out up to an hour after ordering. $0.75 boneless wing Thursdays? I'm there! It was a USC v Hawaii football game night as well so it was packed, and being the USC alum that I am, I was sporting my cardinal and gold in a garden of Warrior fans! FIGHT ON! Anywho, my party arrived about 7pm so I was expecting quite a wait. We were told the back area is seat yourself if anything is open. We put our name down anyway in case there were no seats. After checking the back section of the restaurant to no avail, we went back to the waiting area only to have our names called a minute later! Our waitress was very friendly and prompt with our drinks and ordering. Considering it was a game day on top of the Thursday special, we got our food fairly quickly. I would say 15-20 minutes tops. We ordered about 20 wings, a veggie platter and a side order of fries for two. They validate 4 hours for $1 in the Discovery Bay parking structure, but it was a full house and I had to stalk around for a stall. Would I come back? Probably only on Tuesdays or Thursdays for their wing specials. I definitely can not make this a weekly habit or you will have to roll me back to my car.
(4)
Nikki N.
You can't say no to chicken wings, especially $.80 wings on Tuesday. Traditional is better than boneless because it tastes like junk. Get the cheese curds but skip the burgers and flat bread pizza. Consistent wait staff, hot food, and great place to unwind after work.
(4)
Barry B.
I never got the chance to eat there yesterday. I went in to grab a quick lunch at the bar at 2:45 and was told I would be charged a $10 cover charge at 3:00 due to a pay per view fight at 4:00. No way I would even want to be there with people fighting on the TV and yelling in the bar. I walked to another restaurant in Waikiki and was finished there before 4:00!
(1)
Matthew S.
I come every Thursday. The place is awesome if you're a wing lover. I recommend Tuesdays, 70 cent bone wings. Or Thursday, 75 cent boneless wings. Super cheap, I am obsessed with the Thai Curry wing sauce.
(5)
Christina K.
I am not in to writing negative reviews on Yelp unless I've just had the worst experience ever. And Buffalo Wild Wings has given me such an experience... THREE times. The first time, my boyfriend and I were seated in the sit down area where it was pretty much empty. And we continue to sit for about 20 minutes. No waiter came even close enough to flag down. At that point, we got up and left. The manager saw us leave at least did ask us why we were leaving. Considering it was my boyfriend's birthday, we had no interest in even explaining ourselves. The second time, our food took 20 minutes to come out. And all we ordered were wings. I mean seriously. And the third time's the charm I assume. I'm not sure why we continue to come back, but my boyfriend loves wings. So we do. And this time, it again took them 30 minutes to bring us our food- including our appetizers. The manager this time came with half of our order and when he saw that our appetizers came out WITH our food, he knew something was up. Then things got very weird as our waiter complained about Buffalo Wild Wings, the other manager and the whole place in general and made a very uncomfortable comment that I probably just got him fired. We did talk to the manager after this third incident and he apologized- even said he'd call us tomorrow to follow up. He never did. Not that I"m surprised as all my friends have had equal service from BWW (the Pearcl City one is no better) and even wrote to corporate. No response. If this is how you value your customers and employees then that's really a shame.
(1)
Chunhang K.
Waited 45mins for my food. Its not busy at all. The server came over and tell me i have to wait for another 5mins because the flat bread i ordered was over baked. And i told him i ddint want to wait. He replied if i want the burn food he can still give it to me. Didn't apologize at all. What kind of service is that? Wanted to get a drink when my beer was empty. No one was ever around.
(1)
Robert S.
Wings were average Ordered and got a lousy order of fries Wife liked her Asian zing salad Drinks were good Food didn't come for 20 mins Customer service sucks I won't be back
(2)
John S.
This place has become a joke. If you are lucky you will get one refill of water. The service is pretty terrible, and the last time I went, was greeted by a very rude employee who seemed like he did not want to be there at all. The service truly seems to get worse each time. If you are lucky you will get one refill of water, since the waiters just seem to forget about you. Main reason for going was boneless Thursday's which are not 80 cents per wing, so you are not really saving much money. Not planning on going ever again, at least to this one
(1)
Leah P.
I've been to the pearl city one a few times and I've always had a horrible experience. After my last trip I decided to never return to a BWW. However, I got a gift card from work and I figured free food is free food. It was around 930pm on a Saturday night. I expected it to be busy but there was a bunch of open tables when we got in. My party of 5 opted for the bar side. Our waiter Jenna was on it with getting our orders down. We ordered all our wings and waited on the appetizers til 10 because they were cheap. Normally I feel like waiters would be irritated at things like that but Jenna was fine and she actually came back at 10 to take the order. I had already forgotten about it myself. Our food took a little longer than I liked to come out. I got the garlic Parmesan and medium while my boyfriend got the Asian zing and honey mustard. The medium was spicier than I could handle already. The Asian zing was surprisingly really good. It was sweet but not too sweet. For apps, we got the chips and salsa and the onion rings. The salsa had a weird flavor to it. I could tell it was out of some pre packaged bottle and not freshly made. Onion rings were okay. I did have some of my friends fried mushrooms and it was yummy. Getting the bill at the end was quick and easy unlike my last experience. So four stars for service from Jenna and the wing quality but minus one for waiting time and appetizer quality.
(4)
Tegan R.
There was one waitress who was very confused with all our orders. It took 2 hours for damn mozzarella sticks. IHOP next door serves mozzarella sticks that taste better and take a shorter amount of time. The food was okay, but the service felt rushed, awkward, and yucky.
(3)
Adam E.
I know what you're thinking... and its the same thing I was. UGH, Not a chain restaurant with cookie cutter decor, scripted service, and mass produced menus. And in one sense you'd be right. But from the purest sense going for an enjoyable meal, this place is really good. Obviously if you love wings this is a great spot, from the basic traditional Buffalo wings, to the craziest boneless, this place had it all. I really enjoyed the classic wings, the Thai curry, Mango Habanero, and Asian Zings. Also, the servers and bartenders are really nice and helpful. One negative us the beer selection (dropped a star). The beer options are just Ok. Would like to see more craft and local brews at a place like this.
(3)
Freddy V.
The service was great, very attentive, the food was good freshly done, the wings were not as meaty as the BWW in Hollywood L.A that's why I gave 4 stars other than that everything was good, beer nice and cold.
(4)
Paisley C.
I loved it here! the chicken was amazing, the server was awesome and attentive and the atmosphere was great. Let's start with the service! our bartender was a spirited young man who was very fun to be helped by he even sat down at our table to talk us through the menu (we were in around lunch time so it was not busy at all), He was quick to help and always within seeing range (my mother is blind as a bat!). The menu was large with a lot of items other than just chicken wings and the different sauces for wings was incredible. The building was well air conditioned and perfect for taking a break from the hot Hawaiian sun.
(5)
Cathy T.
Parking: The lot is small and is shared with Alamo and Enterprise rent-a-car returns. This definitely makes parking tricky because you want to make sure you're not in a spaced that will get you towed! On the + side parking is only $1 for 4 hours with validation! Service: Our wait times for wings were longer than we would have liked but I'll give them the benefit of the doubt and say that since we were a larger party (7 people) and it was a boneless wing special Thursday it's a forgivable wait time. We did have a really friendly waitress and while there were a few errors here and there she was really super nice and we enjoyed talking to her. Food: I'm a traditionalist when it comes to wings. (Boneless wings are just chicken NUGGETS people!) I really enjoyed my spicy garlic wings but other seemed put off by the crazy garlic-buttery sauce. Other members of my group punished themselves with the "Blazing" hot sauce. The spiciest one BWW offers! They are seriously crazy! Atmosphere: Seriously white-washed. BWW is a favorite with the military crowds and as such a lot of their patrons are haole. But I'm okay with that because I just there to eat wings man! WIll I be back? Maybe. I'm not sure I'd make the plans myself but if one of my friends wanted to go to BWW I'd be like "okay." *shrug* Shoulder shrug...you know what I'm sayin?
(3)
Derek C.
Been going here twice a week for the last couple months. Kevin the bartender is the best...super chill and can carry on a great conversation about pretty much anything. Keep the bar lively and fun. Atmosphere is fantastic and the food is always fast and tasty. Keep up the great work and tip the bartenders...they are good as it gets!
(5)
Pari P.
Buffalo Wild Wings in Hawaii? I know it sounds crazy but the location is great and it's perfect for a quick bite or a drink while watching the game. A lot of the restaurants around in Hawaii have weird hours and either close early, close mid day for a few hours, or are only open for dinner. It makes dining out a little annoying so you have to plan your day. If timing doesn't work out, wings always do the trick for me since BWW doesn't have any time restraints. This location felt like home once I walked in since it wasn't packed full of tourists and several games were on. They do Tuesday wing specials but it's .75 cents here rather than the .45 cents that I'm used to. Either way, it's a great deal and helped carry me over to my next meal - the wings tasted just as good as back home. Come for the wings and a beer but save your stomach for real Hawaiian delights like poke, loco moco, garlic chicken, and sushi.
(3)
Shawn S.
A very good place for wings & cold beer! My bartender, Chelsie is a friendly, helpful person. The Caribbean Jerk wings are spicy!!! Yummy! Parking is located around the back of the building & they validate so, cheap parking!!! Like a buck...
(5)
Mary N.
Went here to catch up with my girls. We waited for bout 45 minutes and come to find out our names were crossed out. Like wtf? So my friends complained and we got the seats. When we went in, there wasn't that much people so why are we waiting in the first place? Service kinda wasn't good. They didn't really acknowledge or check on us either. I only enjoyed the food though.
(1)
Tricia L.
I've been to this BWW location about 5 times already. For the most part, my experience was decent. Nothing too bad and the wait for the food wasn't terrible. However, the service I received tonight has led me to my decision of not returning for a LONG time. Someone mentioned this in a previous review, but the service is definitely a hit or miss. I've had my share of great waiters/waitresses, however, tonight.. OMG like WTF!!!!!! It totally lowered my overall rating of this restaurant. Round 1: Getting Seated - PASS The host/hostess were friendly, efficient, and seated us as soon as they could. Round 2: Water/Drinks - FAIL Our waiter took our drink order and did not come back. I had to ask another waiter (20 minutes later) to bring it for us and instead, he brings our waiter back who forgot what we ordered. THEN he takes about 10 minutes to bring us the drinks and take our food orders!! All I wanted was some freaking WATER!!! Round 3: Food - FAIL Our food did not come for about 45 minutes.. I counted.. 45 freaking minutes. Again, I had to ask ANOTHER waitress to check on our food. 5 minutes later, the manager arrives apologizing for our server's performance and offers us 20% off our bill and that our food will arrive shortly. From there, we were like alright cool. 10 minutes later, we're digging into our food and the manager comes back and tells us that the discount is going to be 15%... WTH!! you can't take it back like that!! And she's a manager! She should know better than that! Other than the service, food was alright. Round 4: The Check - FAIL After the manager came to a apologize, our waiter started performing slightly better. He asked if we wanted boxes and he brought it to us. BUT! He never came back around for the check. So AGAIN we had to ask ANOTHER server to get our check. When she brought it to us, our bill was NOT split up the way we requested so we had to get it redone. Then, our original server came back and said to let him know if there's anything wrong with the check. We double-checked our bills and 3 out of 4 bills did not have their discount applied. Our server was once again nowhere to be found so we had to ask yet ANOTHER server to help us. When the checks came back with our change, we received the wrong change! We were shorthanded by 30 cents. From then on, we have up on this place. We said screw it, keep your 30 cents as "tip." This night made me frustrated, exhausted, and just flat out pissed off. What the EFF Buffalo Wild Wings. Infuriated.. ughh Only one person in my party tipped tonight. He was being generous. Worst dining experience EVER!! If you ever have a waiter named Yves, ask to change waiters. Seriously Yves, you pissed me off tonight. I'm sorry, but you shouldn't have received any tips because you did NOT serve us. Your coworkers and managers did.... in a crappy way.
(2)
Lisa Q.
This is a prime example why chains don't work in Hawaii. Walk in to a hostess chowing down on her bento. Then you order wings and it appears all I got was sauce. The waitress was the only thing that was nice about the experience. If I where her I would get a job at a better place.
(2)
Jason J.
This would be a 5 star review if not for the hostesses. They seemed to have no idea if they had setting available or not and apparently don't believe in telling you that you can wait. They also had a weird habit of referring to things as the "top" or "bottom". Apparently when they said "top" they meant the bar and the "bottom" meant the dining room. It was bizarre. If you can get seated everything turns around. The servers are all awesome. They chat with you, check in constantly, and are completely on top of it. Hell, the manager came by and sat with us at one point to make sure everything was okay. As you can tell, we came here a couple times :) The wings were excellent, but at what BWW have you been to where they weren't?? It's better for you if you get here at happy hour, or come on Tuesdays when they have 75 cent traditional wings or Thursday's when they have 75 cent boneless wings. Their normal beer and wing price seems excessive, but it's Waikiki where all the food and drink prices seem excessive.
(4)
Jessica J.
This Buffalo Wild Wings was directly across the street from our condo (the Ilikai), so it ended up on our short lists for places to eat a lot for the convenience factor (not to mention it is always a great place to watch a game and relax). It is your run of the mill BWW, with tons of TVs, a big bar and wings, wings, wings! My one complaint at this one is the host/hostesses that seat you. They never seemed to know if there was seating available and if there wasn't would just say, we don't have anything (no would you like to wait, try to the bar, whatever). However, if you could actually get a seat the servers were all awesome! Very friendly crew, who was helpful about everything from beer to sightseeing. We stopped off often, so I would recommend. Just know (as with all BWW) if there is a game on, it is hard to find a seat!
(4)
Derek And Kelli M.
Friendly staff and Monday night $3.99 draft beers (lots of choices)! Husband and I had the buffalitos, mine on wheat tortillas (you have to specify), and his on regular tortillas. Comes with chips and salsa. You get to choose what sauce (or dry seasoning which I had) you want. Delicious =) happy we stopped by!! And as for the wait time, if you can't wait 20-30 mins for food, go to a fast food restaurant...unless you want raw chicken...going out to a SIT DOWN restaurant is going to take a little more time!! Instead of complaining, enjoy your time with your family and friends!
(5)
Gerald C.
Came here because we were just across the street at the Ilikai Hotel but should have went to McDonald's instead. We were there on thursday so we order some of the boneless chicken, the pepperoni flatbread and a burger. The boneless chicken was not very good nor was the flatbread. The burger was a bit better but not good as well. All of the food was over salted. Our server was good so we still left her a decent tip but the food was not good bordering on terrible.
(2)
Arthur S.
Buffalo wild wings is so so, they offer a wide selection of wings and I would catagorize it as more of a sports bar. With flat screens tv at every corner of the room there is live sports playing 360 all the time. This place is just like hooters without the girls. I recently found serges in manoa and there wings are bigger and better,although they don't quite offer the variety that chains like here and shooters.
(3)
Sara K.
It was so cold in the restaurant & bar by 8pm on Thursday that we decided to get take-away instead of eating there. But they got our order wrong- twice- the last time I just ate it anyway because I couldn't be bothered to make another trip while the rest of our dinner got cold. And by that time I was very hungry. The food was okay, the mediocrity common at corporate chains, but the friendly staff was its saving grace. Despite the incorrect food, the lady at the front desk was a champ!
(2)
Angelica F.
This place sucks! We waited for our wings for 35 mins! We ordered rice, our server then forgot that we even ordered rice and then when our order came 5 pieces of the chicken was cold! we reminded her again about the rice and then she came back with an extra sauce of ranch which we already had and then I told her again that we ordered two rice then she said they ran out! I was like wtf she could have told us in the beginning, after that we told the server that we wanted refill for our water which she said yes she went in the back then when she came out she went back to sweeping the floor totally ignored the fact that we wanted refill for our water until my bf waved the cup at her! They don't have customer service, word of advice to everyone that wants to eat BWW don't come to this location instead go to the pearl city location they have way better service!
(1)
Nikki H.
This is a chain....in the middle of Waikiki.....so, why am I surprised that I was disappointed with my experience? Well, I'll tell you. I knew going on a Sunday where sports loving tourist would be parking their butts in a booth for several hours to consume beers and burgers was a lousy idea. I know that, but that's not what bothered me. The bothersome part was the food. In other BWW locations the fried pickles come in a large basket and you think "I cannot possibly consume this entire basket of fried goodness even if I was starving and really wanted to" but here, nope, they dump a handful of frickles in a tiny paper boat, usually used to serve wings in, and send it to your table. What the crap? There is MAYBE 10 in here. Grrrrrr..... Next is the wings...Um, you can't order by how many you want, you have to order in sizes Small, Medium & Large. And then whoever is in charge of wing disbursement decides how many you get. So, your Large might come with 12 wings or 5. SURPRISES! Then the fries. Do you like high blood pressure? Are you looking to get bloated and dehydrated at the same time from too much sodium consumption? GREAT! Cause the fries here will do JUST that. It's probably a overzealous salt shaker in the back, maybe he's blind, maybe he doesn't give a shit and just over salts everything, but either way, your food is disgustingly salty. This is coming from someone who loves salty food. It was not edible. So, to recap, small portions, mystery portions, over salted food. This is on top of annoying sports loving crowds & a seat yourself dining area. I'm just glad our bill was under $40 otherwise I'd have been way more displeased. Regardless, I'm open to suggestions on other places I can take my husband when he wants wings, cause I'm not crazy about the idea of coming back here.
(2)
Ivy Lou H.
This place is good for wings and a beer but it's got some serious negatives like parking, crowds and service. Because the staff are mostly very young the service is not too fast or professional. They just don't care; and you can't blame them.
(2)
Jonathan S.
Love this place. Although they close at 1am Sunday through Thursday so the hours are incorrect!!!
(4)
Kawena K.
Awesome place to hold a Fantasy Football draft, they hook you up with a draft kit and some goodies. The only problem was that the internet is crappy so if you're not doing a live draft, be prepared to be disconnected from the draft room at least several times during the process. Service was pretty fantastic - our waitress was super friendly and outgoing despite being up since the crack of dawn for college football. She checked on us periodically without breathing down our necks (hey, Draft Day is serious business!) and made sure we were set up with everything we needed. The food was ok and as other reviews say, it did take a little while to come out. We shared a bunch of stuff and my favorite was the jalapeno poppers. Too bad everything else was pretty forgettable, especially the potato wedges. Why the 3 stars instead of 4? This location has a weird atmosphere going on. Choke tourists and military, sorta family-friendly but not at the same time...I can't quite put my finger on it. Some of the TVs were kinda small too, I couldn't see the score on a couple of games even when I was facing it directly. Though we had a good time during our draft party, I just can't picture myself or my league coming here on Sundays.
(3)
Nikki S.
Like another reviewer said, if you're going here for wings alone, you probably won't be disappointed, but the other food is just not good. I do appreciate hat they have gluten free options (naked wings and plenty of sauce choices and the nachos.) I went with the nachos and they were just plain awful. The chicken looked like precooked packaged chicken, the queso was just melted velveeta (gross) and the salsa, I could swear, was Pace. Terrible. It was a jumbled mess of cheap ingredients. I tried to make it look like I'd eaten more than I had because the service was actually pretty good and I'm too nice to return food, haha. One of my daughters ordered kids Mac n' Cheese and it was so steaming hot, we were all done eating before she could even dig into it, despite all our blowing efforts! The worst part, though, was the sheer loudness of the speakers. We couldn't hear ourselves think, it was so super loud in the there. Even for a sports bar environment (which it's really not advertised as), it was way louder than necessary and there were speakers everywhere, so we couldn't ask to move tables. The server couldn't even hear, we repeated ourselves several times. It was relief to leave, we won't be going back.
(2)
Lindsey Ramona D.
My friends and I come here every Tuesday/Thursday for the special on wings and usually the service is acceptable but tonight was just awful. We got seated right away but it took forever for our server to come and greet us. We were about to leave when another server took our order for the server that was originally supposed to help us. When our original server came he didn't even greet us, he just gave us our waters and walked away. RUDE. They barely acknowledged us and when our server asked if we wanted refills on our water he took 10 minutes to come back and refill our water. Next time we'll be going aiea Buffalo Wild Wings
(1)
Heather A.
Poor service two of the four orders came out wrong and very slow. Got the rest of our meals when we were boxing. Probably won't ever go back. Some of the wings were ok.
(1)
Josie C.
One thing to understand before you read this review. Every weekend, yes every weekend, a bunch of us friends (ranging from 15-30 people) like to eat out. We are always okay with the long wait and automatic gratuity and never found a huge problem with any previous restaurants we've been to in the last decades we've eaten out together. Until tonight... Okay I understand that more than half of the people in here SHOULD be drunk right? Especially at 1130pm. So I should really dismiss the fact that our waitress was just "pissy" right? I mean I should be more understanding, you agree? She probably dealt with a hundred drunk, obnoxious people today so I should overlook her snippy attitude when she told us (way before we could even take a seat) that doing 3, yes THREE!! separate checks for our party of 17 is going to be VERY difficult, stressing that it will take a "long time" so we're gonna be waiting a long time in the end. And how right after telling us this, she follows with a, "Well, what do you guys want to drink?" I mean we didn't even look at the menu yet. Or I should really be more understanding that when we asked for one channel to be changed, she tells another guy to do it, and after 10 minutes we see the same guy walking around without the channel being changed. So we ask another waitress to have it changed, and in no more than one minute, it was changed. But I shouldn't be upset right? Our waitress probably worked all day, on her feet, tired. So when she tells us (while giving our 3 separate checks) to walk to the bar to get our tickets validated while she goes to another table and carries a baby and starts playing with her/him, we should allow her to have her rest and fun, right? But the bar told us they don't validate so we have to go back to the front. But it's okay, she might've forgot since she probably had one of the worst nights in her life. Right? Well, to give her the benefit of the doubt, our group will be very understanding and not overburden her with our orders or our presence anymore. Side note: Sadly, my $17 traditional platter (see picture) did not make up for the service. The queso and spinach dip was cold, pretzel was hard, pita chips was stale. On the plus side, the other waitresses did a good job in refilling our drinks. And I always appreciate establishments who even "makes an attempt" to take large groups. And I can't really knock it down to just one star because of one person. So 2 stars it is.
(2)
Mika M.
I've ate here previously, and my past experiences were good! However, I went here last week during dinner time, and I waited more than an HOUR for my food to come out. I understand that it was busy that night, but it shouldn't take unnecessarily long. Also, the waitress did not even apologize for the wait. Once we got our food, it was way too spicy to even eat. It was not enjoyable whatsoever. I ordered the mango habenero wings. Yes, it's considered one of the spicier items on the menu, but I've ordered them before and it was not nearly as bad as it was this time. My overall experience was just a disappointment.
(2)
Michael M.
Wife and I have been doing a tour of the 'chains. BWW is pretty down there. Boots n' Kimo's-tier waiting with Hooter's-tier food. Wait. Hooters does it better. Wife and I were seated after a long spell and our waiter was a goofy guy who actually sat down with us like he was our buddy. I don't mind waiter antics, if the service is worth a s#it. Our drinks were out promptly, but the kitchen staff straight up forgot our order. The only saving grace is the goofy waiter hooked us up with a trivia game. After a good 45 minutes we got our onion rings and three puny paper tray-cups...the kind that your intermediate school nachos came in full of cold chicken wings. Grease fest 2013! "Dinner" for two=$60isch. Tums another $5. Just buy a Trivial Pursuit board game.
(2)
Jimmy L.
Buffalo gives you WINGS! I'm not kidding. Chicken wings by the LOAD. The sauces and dry seasonings are all created by Buffalo Wild Wings. Which by the way, you can purchase at the front of the restaurant if you dare to create your own BWW beast of a chicken wing at home. Parking: You may be able to park in Discovery Bay if you're lucky. However, I believe there is only one floor meant for customers and this place can get packed FAST on some days. The secondary option is to park in the lot above Red Lobster which is the same price ($1 w/ validation). That parking lot has well over 7 floors. Seating: I wish I could tell you the secret to getting seats faster, but I'll just let you in on half of it. While Buffalo Wild Wings does not accept reservations, you CAN call in while you're driving there or parking your car if you expect lines to be long. This will be like putting your name down, but instead of waiting outside, you're actually just trying to get to the restaurant before they call your name. If you miss your name being called, you'll have to put yourselves down again. Service 5/5: Brian was our server for the evening and although I've read many reviews of bad service, our experience here was top notch. He immediately asked if we wanted drinks just as we were getting settled into our seats. When I closed my menu and no more than 30 seconds later, Brian was at our table ready to take our orders. I will have you know, it was not empty at the restaurant. All tables were full at this point, but he still managed to be really attentive. Food 5/5: There are now 21 (soon to be 22) flavors to choose from for your wings. Baskin Robins, you better watch out! No doubt there is a wing flavor for every person out there. If you don't like spicy wings, you can go for something more mild, or something that isn't spicy at all! They are pre-frozen from what I understand, but they are so fresh when they come out of that fryer, you will not be able to tell the difference! I got Chipotle BBQ, Spicy Garlic, and Desert Heat. All of the flavors I've tried were great. Desert Heat is my favorite. Although it is the hottest dry seasoning you can get, I felt the Spicy Garlic sauce was much more spicy than I anticipated, but I'm really weaksauce when it comes to that kind of stuff. Do not rely on the chart to tell you which ones are more/less spicy that others. You can, however, believe Blazin' is indeed BLAZIN' SPICY. You want to try 12 Blazin' wings in 6 minutes? Try their challenge. Good luck! Overall: Great experience. I'll be back again. Question is, how soon? Final tips: 75 cent Wing Tuesdays 75 cent Boneless Wing Thursdays
(5)
Jessie K.
YUMMM, a place that is known for their wings has never failed me. My fav food is the big daddy burger? i think thats what its called, with pulled pork, onion rings and then some all in between two buns. Like i said in the beginning YUM! then with a snack order of traditional Lemon Pepper wings and sweet tea to top it off. atmosphere is fun and a great place for a drink and dinner! The reason for three stars because i want there last night and there was a stench, usually it always smells but last night was just very bad. Not only that i didn't appreciate the fact that the table next to us was a group of people who apparently worked there and they were drinking on their day off. Thats cool and all nothing against that but it was the fact that they were loud, rude and getting FREE food and drinks (beers & alcohol) from the workers that bugged us all a lot. I mean if your getting free shit don't make it known, be discreet about it.
(4)
German R.
I'm sure some people have already said this but, this is a SPORTS BAR!!! Not a fancy posh restaurant. My experience was great. Took the fam bam here and it was everything I expected, except for the mango habanero wings. I think I found my new favorite wings. Just the right amount of kick with a sweet finish. Staff was friendly, all joking and laughing with each other, which made for a care free relaxing environment. Beer was great. Wings were awesome. Service was friendly. Would definitely come here again
(5)
J And L F.
Went on a Sunday to enjoy a beer and catch part of a football game. Place was packed with people enjoying a variety of football games on the numerous tv's. Felt a little uncomfortable with the fact that they allowed children in the bar area where a lot of drinking and adult language could be heard. Something to remember when going here to watch games..... People line up before the restaurant opens early in the morning and the first ones in get to dictate what games are played on specific screens along with which game audio gets listened to over the speakers.
(3)
Aleka Y.
5 stars for their traditional chicken wings. Very crispy and flavorful but minus one star for timeliness. Guess I'm just much too used to cali timing and not fully adjusted to island time lol...basically a 15 min wait becomes a 30+ min wait. I just call in my orders and on 15 mins minimum. Got my order to enjoy back at the condo with the bf!! Ono wings for sure!
(4)
Danielle G.
The staff is super friendly and the servings are larger than I expected in comparison to my home BWW.
(5)
Bruce T.
This is a review of the Waikiki location only. I love me some BWW! It is a guilty pleasure of mine...some good HOT wings and a beer. Love to also indulge in some fries (but add the Salt & Vinegar rub to them for an awesome taste sensation!). Fun place to hang out with friends and eat some tasty wings. The bar area is best place to hang at. The bar staff are great and faster service it seems.
(4)
Jordan Aaron C.
EXTRA CRISPY At one point in my life, I was going here weekly for their wing Tuesdays or wing Thursdays for a cheap dinner. I really love their wings here and the price is ridiculously cheap. 50 cents a wing (wells at that time it was). I haven't gone in a couple months, but talking about it makes me want to go. +PROS + Cheap and tasty wings +Awesomely Cheap Happy Hour Menu + A long list and range of flavors from sweet to spicy + Saucy and Dry Rubbed Flavors of wings +Bar and Dinning Seats +Awesome servers who seem to always give you free and unlimited cups of ranch +TVs everywhere +Clean restrooms -CONS -Long waits at night -Sometimes they run out of Rice -Parking structure is small and tight -They make you park at Red Lobster which is a little far away -the servers seem to serve you once and take a while to come back (in the Dining Area) -The Long wait for your wings to be made TIPS I suggest you go after 930ish on the wing days for a shorter wait and sit in the bar area. The bar area is walk in only, so just walk straight in and find tables. The service in the bar area is excellent. We never have to waive down anyone when we are in the bar area. Someone will always be at your service. When ordering wings, get them EXTRA CRISPY (if you get traditional wings). They will cook the wings for about 15 minutes longer, but it will come out better. The wings won't be too chewy and the meat won't be too dry. I like it extra crispy because the skin will be crispy and the meat will fall off the bones. Follow my tips for a better experience, but overall they should work on their service. I can't blame them on the wait time to get in, but poor service at a busy place means they are taking on too many customers then they can handle.
(3)
Alessandro A.
Tuesday afternoon! You know where I am! $.75 wing Tuesdays. Asian Zing. All flats. Extra crispy. And don't forget the basket of wedges with Dessert Heat dry rub dipped in ketchup with Tabasco sauce mix. And all the TVs helps keep the ADHDADDAADD in check. ;)~
(4)
Michelle M.
I frequent this Buffalo Wild Wings location A LOT. And when I say a lot, I mean at least once a week. I've gone to the Pearl City location numerous times but I would rather drive all the way out to Waikiki instead of going to Pearl City BWW. The bartender Kevin is great, he always came back to check up on us. At the Pearl City location, service was terrible. I will ALWAYS go back to the Waikiki BWW because they give the best service. Don't take these bad reviews too literal, come check it out for yourself.
(5)
Darrell S.
I've eaten at many of these in the states and Its usually a decent meal that everyone in the family can agree on. While on vacation we came across this one while walking back from the mall to our hotel. I honestly didn't expect anything different. I must say the service was Extreamly fast that night. From the time we ordered till we received our huge order may have been 5 min. Our order was fast, correct and very good. I was impressed. Service was prompt and the wings were on sale! Great value and I will definitely repeat when In Waikiki.
(5)
Lei N.
For a late dinner, I joined my friend who invited her friends. Since she assumed that they were already inside we walked around the restaurant looking for the table they were sitting at. Since we couldn't spot them anywhere, we sat ourselves at a table near the windows. It wasn't totally packed, there were a decent amount of parties scattered throughout the room. It took a while for any server to come by and get us our waters or if we needed anything. At the tables there's already two menus to look at, another for their drink specials (I think). Since it's my first time coming here I wasn't exactly sure what I should order but I wanted chicken wings, and ordered some fries--sharing with Gail. Once again it took a while for our orders to arrive. The first to arrive was the ultimate nachos that someone had ordered. It was HUGE. A little while later the wings started to arrive. It's five to a plate and they gave extras for the bones I assume. A lot of sauce, I really like it. I wished I had more. I tried the honey BBQ this time. As we asked for our check, it took a long time for our server to come back and retrieve it. Overall, service was really slow even though there weren't many parties. I will come back for the food though.
(2)
Antonio H.
Soooooo many wings to choose from ... I do like their theme. It feels like a sports bar it's prefect for big game days.
(4)
Kelly D.
Not even half a star. Service was bad terrible! !!!! Waited 20 mins for appetizer. 45 mins to 50 mins for main course. N no discount. No sorry. Just please hold on kitchen backed up because ppl with large group is being served first. N a couple came after n they got served first. Sorry bad service no tip. And the perky young haole guy only checked up on us once. Sorry but some ppl gotta go back to customer service school. Thanks!
(1)
Tamarah G.
The service here really depends on the waitress. Usually the lunch service is good. All of the staff is friendly and the service is quick. I've had a couple rude waitresses in the evening, maybe because they're busy, vut still not an excuse. The food is consistently good. You can't go wrong with the take-out.
(3)
Clara H.
Came here for the first time. BWW is fairly new and I wanted to try their wings. Luckily, I came on a Tuesday which is their special 50 cents/wing special. I got five different flavors (sorry, I can't tell you which, because I forgot...) they were okay. I don't think of them as anything special. Not much meat on them and they were sort of dry. And the wait was normal, a little on the long side. It took about 25 minutes after ordering for it to come out.
(3)
Pam C.
Talk about rude staff. The manager of all people came back to our table after one of his employees brought out a larger than ordered beer and wanted to take my husbands beer away and pour it into a smaller glass AFTER the waitress who mistakenly brought it out said it was fine and would take care of it on our check. Clearly the staff needs to learn how to communicate and pour beer in the right size cup. My husband was mad after getting the run around so needless to say we left. Would rather spend our money some place else that doesn't have a rude staff.
(1)
Stephen B.
So this is my first time dining at a BWW so I really couldn't say if my experiences are synonymous with the corporation (AND BOY DOES IT FEEL CORPORTATE) overall, or just this Hawaii location. With that said, the whole experience was a big, fat MEH that left me feeling angry I didn't go somewhere else to gorge on unhealthy food. I've worked in restaurants for a really long time in all sorts of front of the house positions, from the bar where I am currently to busser where I was at 16. REGARDLESS of my position, I was always taught that if you are walking by the host stand and see guests waiting, you DROP WHAT YOU'RE DOING and seat them. If you can't seat them, at least acknowledge them and say something like "BE RIGHT BACK FOLKS!!" We walked in and pretty much just stood there for at least 5 minutes whilst everyone and their mother walked by without even a glance in our direction. Mind you, the place was DEAD! When a host finally did come back, he said simply, "Where do you want to sit?" What do you mean, sir? I'd like to sit somewhere with food! He said, "Honestly if you want better service you should sit at one of the high tops..." Clearly, the guy wanted us to sit by the bar and at first we walked over there but then stopped thinking, "....Actually no, we came to DINNER and we want to sit at a table..." Anyway, that's enough out of me...People have bad days and restaurants have bad shifts. My real gripes are with some other logistical aspects of it: 1. All burgers cooked to a temperature of Med Well....SAY WHAT?! When I asked about this my server said, "...yes well unfortunately it's a guideline here in the United States..." SAY WHAT (part 2). Let's be honest...It's about protection from law suits and being faster, not having to have your grill guy worry about keeping things on the grill at different stages of preparation. Well, I came out craving a burger and this left me feeling quite put off...Almost laughable. 2. We ordered the wing combo for close to $17 (Waikiki prices). We picked two different sauces and while they were both tasty, they were so far from evenly sauced it led me to believe they simply dumped them on top of the wings...No tossing to be had. 3. 2 people splitting a ton of different dishes. We asked for some appetizer plates...The restaurants I grew up in taught us that as SOON AS THE ORDER IS IN, you head to the table to preset things like ketchup, app plates, etc. When we finally found our waitress to ask for these, she came back with paper cartons..."These are our appetizer plates..." So basically it is what it is but in my opinion, the place needs to stop worrying about trendy looking menus with catchy phrases and divert some resources into training the staff. Rather than teaching staff to ask me if I want blue cheese and celery with my wings (they figure if you say no, they won't waste the food cost), teach them about time management and proper serving techniques. Rather than worrying about making sure every burger is properly burnt and hockey puck-esque, worry about executing the menu items to spec... Ahhh, sorry I'm venting and being holier than thou but I can't help it. "The burger has to be med well because of the country standards......." If you look up "MEH" in the dictionary, this place will be pictured.
(2)
Jon W.
I had fish tacos and wings. The fish tacos were ok but the wings are crap. How is this place still open. I got a regular medium wing sauce and it sucked. As I'm eating these bad wings, I'm getting annoyed because the restaurant is blasting this horrible preteen pop music. I look around at the other patrons and it was what you would expect in a sports bar at 3pm, a bunch of 50-60 year old men. Yet they pick this garbage to make us listen to while we are eating. Before I left, I saw the stupidest thing I've ever seen in my life. A man in his 60's a few seats down from me tried to order a beer and they wouldn't let him order it unless he showed his ID. They said it was policy and he finally gave it to them. I'll say this, if there is ever a reason to use the "R word" here it is. I won't come back to a Wild Wings ever. Not only are the wings lacking, I won't support a company that doesn't support common sense.
(2)
Jacob H.
They were really busy today despite the hurricane "warning". They had very few on their waitstaff but we still got our drinks and food in great time. Our waiter had 14 tables of his own and still catered to my every request. My order was missing a few things I ordered specifically but he rushed to fix each one. No complaints from me! Our food was fresh and very good! Our game was on and we're happy! Go Rams!
(4)
Will C.
We went here for lunch and to watch some preseason football, I'm not sure if they were understaffed but it took 20mins to see the waitress. A couple sat down after us and they ended up getting take cause it was so slow. The food was real generic. I will give them another chance someday but first time was bad for sure
(1)
Aaron R.
I've came here today for a small dinner with my girlfriend. Once we got here we've notice that there is only a little amount of people. I Assumed that service will be great because if it and I was wrong. Our waiter was rude and we waited too long (a hour) for our "medium traditional wings and we got boneless wings instead. Our waiter wasn't professional nor polite to us. and don't get me started on long it took for our check. So overall we stayed for 2 hours. The only reason why I gave 2 stars is because the wings were good. Overall very very very bad service. But the wings that we got (honey BBQ & asain zing) was good, as always
(2)
Paul R.
Good service, great environment. This Buffalo Wild Wings is relatively new, and I was pleasantly surprised because the area doesn't have many big name restaurants. The venue is quite large and can hold a good number of people, so getting a table isn't too hard. This last trip we went on a Sunday after noon and it was PACKED, but we were still able to find seating at the bar. We sat down, and ordered a beer from the bartender whom was pretty cool. First thing I noticed was how clean everything was; from the counters to the beer taps. TVs of course were everywhere. I don't know if every game was on, but it seemed like it. I want to say 4 or 5 different games and the screens were set up to be seen from any view point. The crowd was friendly and loud cheering for their teams. Food came out and we ordered way too much. Typical american sports bar food. I got mozzarella sticks, mini corn dogs, some mushroom thing, and then our wings. I had Buffalo, and Honey BBQ because I can't handle too much spice :/.. Everything came out in a timely manner and was good. No errors. Well done BWW.
(4)
Michelle E.
I've been here many times and it's always the same issues I have. 1) bad service; some of the waiters/waitresses does not have a good attitude, and the food service is sooooooo slow. I swear to god it took like half an hour for my family just to get our orders and we're only 4. 2) food quality; to be honest it's like any other chain restaurant it tastes like everything's premade. The sauces aren't really great. I honestly think the best sauces are honey BBQ, and garlic Parmesan. The rest are just either all about heat or mild. The prices here are a rip off too I personally feel like we could've got more for the price we've paid. If you're a noob or first time coming here I recommend you come on Tuesdays or Thursdays for the 75 cents deals.
(2)
Shannen W.
First time eating at this BWW location. We usually go to the one located in pearl highlands. Those are completely 2 different vibes!! The Pearl highlands one is very loud and always busy. Idk if it's because we came to the town one on a Sunday but it was a much calmer vibe. No wait, food came out hot and fast! Servers name was Michael (Mikey) an he's the reason I gave 5 starts!! Best waiter I've had in awhile. Great service, recommended and suggested items. Checked on us, but not every 5 minutes ( I hate when waiters check on you every minute!!) overall great service!!
(5)
Kevin C.
This place is horrible. Same thing everytime I go. Slow service. Ten mins plus just to get a beer. I ordered a snack size of traditional wing and I never even received them. Ordered another beer she came back five mins later and asked if I wanted another beer mind you I never received that second one yet. And this is constant every time I got to this bdubs. Since the bdubs in Pearl city opened this one hasn't been as busy and you figure service would pick up but it has fallen off.
(1)
Jordan S.
Lots of different kinds of wings to match every taste. The fried pickles are also pretty tasty.
(3)
Jeff G.
Not great, but not bad either... Really nice staff, food is overpriced, even for Hawaii... Lots of beer on tap. I would come back again, but would check to see how busy the yard house was first.
(3)
Ana-Alicia C.
Very nice server, buffalo wings were great for my boyfriend. Manager was nice enough to give my kids one hat each. Food was good.
(4)
Julia S.
Went on a slow night, and service has gone way way down. I felt like none of the workers wanted to be there, especially the chick who served us. She was so monotone I thought she was clinically depressed or something. The place was empty, and quiet! Which I guess is because the workers weren't making much of an effort to liven things up. Wings were still salty, fried goodness. And the veggies were still clean and washed. Thank gosh or else I would've just stormed out. The experience was ruined the moment we met the sloppy host and got sat, I was praying the food would deliver and satisfy, which it did. Parking is now $1 for 4 hour validation Just not as fun to go to anymore, and honestly I'm not excited about going back. I'd rather take some cyanide, lay in bed, and munch on homemade chicken with bottled wing sauce.
(3)
Joseph A.
Love buffalo wild wings food.. but the service there sucks. I am a server and I was with a bunch of friends that are in the restaurant industry as well. (Bartenders and hosts) our server didn't run our drinks, pre bus the table, or run our food.. and checked up on us once in the past two hours... we finally tried to look for our server for our check and when we asked for it she went to talk story. We waited a while for our check while she was chit chatting about her summer trip and her move.
(2)
AJ D.
Service was rather abysmal. Huge group of people waiting to be seated by a hostess who only appeared every 10 mins. When we were finally seated we ordered immediately to avoid further waiting. We only ordered appetizers and we waited a full hour with absolutely no service or check ups. It wasnt until we stopped two random servers and asked them where our appetizers where until we got our food another 10 mins later. Food was good but portions were extremely off. Had three orders of fried pickles and one basket had less than HALF of the other two. Food tastes great, but getting it is a challenge. The excuse was being understaffed, but all the staff was tending to the bar. If you dont want to wait, make sure your in the bar. And if you want service, you may have to be bold and ask for it.
(2)
Jennifer K.
I came here for the first time ever last Saturday for lunch with a few of my friends. The place was pretty empty so we didn't have to wait for a table or anything. We ordered 50 wings and a sampler and potato wedges And amongst the 5 of us, it came out to about $15 including tip each. For every 6 wings, I believe, you're allowed to pick a seasoning or sauce. Since we had 50, we technically could have picked 8 different flavors but we decided to just select 5. We had the mango habanero (a little spicy but sweet), Thai curry (tastes just like yellow curry), buffalo, Asian Zing (it's sweet yet spicy as well, with a taste of thai chili sauce), and the parmasan garlic (my least favorite). My favorite out of those five had to be the mango habanero even though my spice tolerance isn't very high. Our server also informed us that we were allowed a dressing (Ranch or Blue Cheese) or carrots or celeries per each 10 wings. So we opted for 4 Ranch dressings and a carrot and just ordered another dressing for 60cents. I'm glad we had the carrot because it really helped offset the spiciness of the wings. As for the flavor of the wings, I felt that after a few wings, the flavors all blended together and I quickly grew tired of eating chicken wings (technically I ate the drumsticks). I didn't really like the wings too much but my friends all seemed to enjoy themselves so it's probably just me. Our server was really friendly and the only offset was when we were ready to pay. It took her quite a while to return to take our money. I understand however that was the time they got really busy at..but she also knew we wanted to place a to-go order so I feel she should have came by if anything to take our order so we could get it in. It wouldn't take any more than a minute to take our money and our order. One other thing I also like about the place is that they have a bunch of wipes available on each table which made it quite convenient since wings can get messy.
(3)
Sergio L.
Great wings and beer. TV's everywhere! staff is nice!
(4)
Justin C.
So you may have to wait a while on thursdays for the specials on wings.. but i think its totally worth it.. Great place to hang out and relax after work..there are tons of TV screens to keep your interest. They add a level of personal involvement with the waitresses when they sit down at your table to place your order in. So far I like all of the wing flavors. My least favorite is the Asian wing, I think it is only worth trying one or two but thats it. Disclaimer: they charge you for ranch sauce.
(4)
JoaquÃn S.
The food here is awesome and the atmosphere is cool. Our server Nissi was so friendly and accommodating. Made this an enjoyable experience.
(5)
Amy Y.
The blazing chicken flavor wasn't that spicy...when I ate it that is. But my friends were complaining like crazy once they tasted that chicken. I just didn't like it because it was too dry. Oh that was included in the "the sampler" appetizer. That includes, onion rings, mozzarella cheese stick, and nachos. That plate was definitely damn good! We also order the honey bbq and buffalo flavor wings. One flavor for every 6 wings. I really love the honey BBQ flavor. The buffalo flavor medium was too salty. But I guess the blazing hot wings got to me in the end because I had to drink my friends water after hers got refilled. Service was slow, it wasn't that busy either. Our water wasn't refill until it was all gone, and only my friend's one got refilled and not ours. Didn't get enough napkins until we ask them. Our server didn't mention about the Tuesday wings special, and we forgot to check our receipt if it said that. When about to pay, it took forever for the server to come, and we thought we were suppose to go up to pay. But they told us to wait for our server.
(2)
Chanele R.
I've came here a couple times and today was one of the worst service I ever got. It was just S L O W. Our waiter never took the time to even help us. All he did was take our order and we never saw him again throughout the time we dined in. I mean I understand if they were busy, but no! Hardly anyone was here and we still didn't get acknowledge after we sat. We waited over an hour for our food and when it finally came out, it was wrong. The whole order..... So we had to wait, again. (Almost half an hour) so by this time we wanted to walk out and we were hungry, esp after a long day of work & school! So we finished our food & my boyfriend and I was looking for someone to help us. The only person that actually came was the manager. So thanks to him. & let me put this out there, I'm still at bdubz waiting for our waiter to give us our check and it's been a little over 15 mins. He's going to every table asking how they're doing and if everything is okay except us. Pretty darn rude if you ask me.
(2)
Lauren K.
Really fun to go here for Wing Night on Tuesdays for traditional wings with a good size group of people! 75cent wings with a minimum of 5 in any sauce or rub you want. The drink specials are not as good of a deal but still taste great with a spicy basket of wings! Plus the trivia in the bar is fun play against your friends :) you can use the mobile app or ask your server for a trivia remote/board to play.
(4)
Savina C.
No bueno How can you have over 10 staff working and yet no service. Well ask Buffalo Wild Wings.. I met up with some friends around 4:00pm, and was not busy at all. Mind you I went to buffalo wild wings a few weeks ago in LA and it was pack because of the kings hockey game and yet the service was wonderful! Anyways, when I got there my friends still didn't get their food. I was at least 15-20 minutes late. I sat down and knew what I wanted.. I would say a good 15 minutes of waiting and still was not acknowledge by the server. At the 20 minutes mark my friends are done eating.. This whole time I saw at least 5 servers walking back and forth. I just made it a point to flag a server down to put my order in.. And what happens next.. Our table server all of a sudden knew we exist and refilled our waters after was requested to the other server.. It was a lot of waiting game.. The manager walked by and we had to ask him for our check.. I know it's 60 cents a wing Tuesday but I would never want to go back.. The experience was awful... Come on, if I could get excellent service on a night of game in LA.. Really.. Hawaii.. Really
(1)
Arielle J.
This is the kind of place where you are not asked what size of something you want on purpose so you are charged for more. If u dine in, 9 out of 10 servers there will forget what you ordered/asked for/make you wait ridiculously long for everything--- including the check which as a server myself I will never understand. If people want to leave let them leave!!!!! Turn your table ya slow poke. Also. I have promised myself to never order take out from BWW again because they have only gotten my order correct once. It super frustrating when you feel like you have to help other people do their job for them. I shouldn't have to ask you what your specials are today, I shouldn't have to try to figure out whether or not my ranch/blue cheese will be included or I will be charged extra, I shouldn't have to ask u three times for a box, I shouldn't have to ask 20 minutes ahead of time for a check, and I shouldn't have to get home to find I paid for/was given the wrong wings! Etc.. Ugh.
(2)
Crystal N.
The pita chips they serve with the spinach artichoke dip is delicious! Crispy on the outside and slightly chewy in the middle.
(4)
Jossi M.
Went for the 75 cent deal on Thursday. Great service! Wasn't crowded! Got my favorite: mango habanero! Tried a different flavor, some type of jalapeño one which is my new favorite as it was sweet spicy and amazing! Tried the pretzels for the first time which were better than I was anticipating! They were soft and flavorful! The wait staff constantly checked up on us! My sangria was amazing as usual. The parking is only a dollar for up to four hours.
(5)
Stephen F.
Pretty standard BW3'S. The service is decent and friendly, and the food is right on par with every other one I've ate at. Forget parking though...like everything else in Waikiki, if you can't walk you're better off just taking a cab.
(4)
Thomas B.
Good food, love the cook. Waitress a bit fake, as the woman says. It was brazillant. Actually bartender was pretty chill, as in cold as ice, the other was .awesome. go for the wings.
(4)
Vivian L.
The service for this place is HORRIBLE! My god I don't know who's training these people or if the manger is always non existent to see how this place is running downhill. Ive came here a few times and their garlic Parmesan is always out so I just choose something since Im already here.. First time my bf came here with his friends and it was packed so they were placed at the bar. Took about 20 mins for the server to run the bill and another few to give change. pretty ridiculous. Probably catering to some hot girl at the end of the bar thinking her tips were more important. Anyways, me and him came here around 11 am, he ordered the Spicy garlic, i got the teriyaki & honey bbq. The traditional wings are good and the portions are good too. Our server was pretty annoying, probably didnt see highly of us thats why he did not even bother. Just because there was a "family" behind us and older looking couple he served them first while they came in way after us. This is probably just a rant review, sorry. We were finished and it took him literally 5 "eye contact" stares to ask us if we were finished. never asked if we wanted boxes. I asked for them. he gave us 3 boxes and of course no bag... fucking serious? thanks dude. As we watched him pack the other tables food for them and gave it to them with a bag. As if we had done something wrong to him. 3 stars for the food. its decent but the service is what keeps people coming back. This place is really "white washed." we left the place with no employees in site.
(3)
Ai C.
Our late night chicken craving went from GOOD, BAD to UGLY! We decided to order the wingless chicken and another side. Our server was prompted, courteous and our food came in a timely manner (GOOD). We were excited to try the wingless chicken; to our discontentment, the chicken was cold, dry, overly battered (BAD)! Sadly, we had an UGLY dinner!
(1)
Crystal O.
Tried this place for the first time today... my mom and I tried the cheese cord appetizer which we thought was pretty good. I forgot the name of the burger she had, it was huge and she really liked it. I had the jerk chicken sandwich, I liked. The food was average, I'll have to give this place another try so I can get some wings. There were a couple of flavors that caught my eye. Everything wasn't bad, but I was not impressed with the service. It was mid afternoon so we were sat promptly. We were greeted by our server and ordered drinks. Ordered our food soon after,which also came out promptly. But once we got our food, never saw our server after that. He didn't come by too see how things were,and never bothered to refill our waters,which were empty half way through the meal. Then, out of nowhere he shows with our bill,drops it on the table without even removing any of our soiled dishes,and then walks away.... I was not impressed at all... the only thing making me want return is to try a couple flavors of wings. Hopefully next time the service will be better or I may not return...
(3)
Andie H.
Mmm wings. I'll admit this is my favorite place for friggen wings. Boneless Thursdays, oh thank you to whoever created that! Trying all the sauces...money. So why only 2 stars? Parking and service. Parking, only because I hate navigating that lot, it's tiny, and it's actually a lot for the condo peeps and Alamo? Hertz? One of those car rental companies. More for those visiting and are just randomly walking around that area. I have more of a gripe with the service. Now I've never been to a mainland BWW, but c'mon, a slow Thursday lunch hour we should be getting the best service....right? Naw. Slow service, forgetting orders, not refilling drinks promptly with only 4 other tables....gripes. The potato wedges and the endless sauce picks (me and sauces!) are the balancing act on this place. I think even hooters has better service...AND they got some hot chicks workin (a woman is allowed to appreciate her kind). But since I have yet to find a better hot wings place on Oahu, this place will have to satisfy the cravings.
(2)
Amy G.
Came here for the first time with a few of my friends. I ordered the spicy garlic and medium wings (10 pieces for $6 on Tuesdays.) not a bad deal at all. I also got a side of rice b/c i wanted to make sure i was full before I left. Both were ok. Nothing special. I loved that they came out fresh and hot. But I don't think the sauces were anything I'd go out of my way for. I also got to try some of my friends (Parmesan garlic and bbq honey). Again, they weren't fantastic, but they were good. maybe i'm not as big of a wing fan as i had thought? Anyways, the food wasn't bad so i'm not complaining. I would def come back on tuesdays. The service was great. Our server, Eddy, was super nice. He kept checking up on us (but not too much) and he was very patient with our orders. He didn't seem rushed even though it was a bit busy. The parking is a bit confusing and can be tight. And also limited. But it is validated for $1 for your whole stay! that's pretty good considering its Waikiki.
(3)
Heather T.
Overall experience: mediocre Food was underwhelming: we ordered boneless buffalo wings, soft pretzels, and the garlic mushrooms. The only food worth coming back for were the pretzels, but why venture into waikiki just for some soft pretzels. The buffalo wings were more like popcorn chicken, and they must've used the smallest mushrooms ever. Oh and all the food is served on paper plates, could they be any more wasteful?
(2)
Kelly G.
Great improvement on the wings last night! I guess that will happen when the place is almost empty on a Wednesday night. Got 6 of each of the following: Hot BBQ, Asian Zing and Parmesan Garlic. I enjoyed the HOT BBQ immensely and the Parmesan Garlic as well. The Asian Zing wings were on the dry side though. At least they got our order right this time! Also got onion rings on the side. Came out hot and crunchy. To top it off though, our waiter was great and gave us at least 3 baskets of celery to help fulfill my daily vegetable requirements! For drinks, tried the Patron Mango Lemonade and the Fruit Punch? The Patron Mango Lemonade was nice, but I was hoping for more of a mango flavor since they advertised that they use mango puree/juice. The Fruit Punch was smooth, could barely tell there was alcohol in it, almost like a Smirnoff Ice drink. All in all $45, not including tip, so on the pricey side, but well worth it when its done right.
(4)
Gaelen L.
Rude and unprofessional. I typically like BW3s. I love their wing sauces and anywhere that plays sports constantly gets props in my book. But the staff at the Waikiki restaurant were completely rude and unprofessional. I ordered 320 wings for an office party that I was throwing. I made sure to order a week in advance so that there would be no issue. I was told that the wings would be ready for pickup at 11:00 AM which was perfect because the party started at noon. They even called twice to confirm the order and time. When I arrived early, the doors were locked and they opened the at 11:15... AND WINGS WERE NOT EVEN DONE! I waited an entire hour! Missing the party! When they came out, they gave me 320 plain wings, sauce on the side. Not what I wanted nor did they even ask if I wanted to "spin" them myself. When I complained, management said that their priority was to the seated customers! No apology, no refund, no discount... NOTHING! This will be the last time I ever visit a Buffalo Wild Wings anywhere and I will make to tell this story to everyone I know. Thoroughly pissed off!
(1)
Debbie L.
I don't really eat this kind of food. But I go a lot because my boyfriend likes coming here to watch football and basketball games. When there's games, it gets REALLY crowded. So if you're trying to watch a game at BWW, you should arrive at 30 minutes before it starts. If you're just craving some wings during football and basketball season, make sure you check the game times or just order take out. Their customer service is great here and they always try to find a table for you whenever it is crowded. I usually order the traditional honey bbq wings and my boyfriend loves the chipotle bbq and spicy garlic wings. I've also tried their chicken tender salad, which I don't care for. However, if you like salt and vinegar, I suggest you ask your server to have some sprinkled on your french fries! That is probably my favorite thing to order here. I don't usually drink much, but whenever I come here, I have to order their strawberry lime bite mojito. On tuesdays, you get 60 cent wings. But if you come on another day, use your ID card for 6 free traditional wings when you order 12.
(3)
karen b.
Food was the same that you find in all the locations, wings really don't change. The waitress we got was just not working for me, hence the 3 stars. We ordered chips, which are bottomless, and kept having to ask for more after she would grab the basket and not bring more or ask if we were done. She also had some snarky comments about my request of beer (Hef, which they don't have at this location) and that although she "didn't drink beer because it was tacky" I might like (insert brand) since other girls seemed too. Well, since I was paying her tip she could of upped the courtesy and downplayed the snooty on all that. Didn't help her in the end.
(3)
Inga S.
It's a great place to have beers and go to a game but I was honestly SHOCKED by how salty the food was. Perhaps it was just the day? I've gone to BWWs in different cities and this one was by far, disgustingly over-seasoned. AND, I ordered the wings. It can get a bit crowded so sometimes it's hard to get a hold of a waitress, be a little patient....while drinking a copious amount of beer.
(3)
Marella G.
After months of wanting to try this place out, my boyfriend and I finally decided to go tis past Tuesday since it was 75 cents per wing. They tell us it'll be a 25-30 minute wait and we were fine with that. Ended up being about 50 minutes. They seat us and our waitress takes our order pretty timely. After more than half an hour of waiting for our food, she FINALLY comes up to us, glances at our empty table, and leaves without a word. She comes back a couple minutes later and apologizes saying it will only take a few more minutes because "they're backed up back there." She leaves then comes back 10 minutes later FINALLY with our 2 (2!) orders of wings. Worst. Service. Ever. I mean, seriously? Even the party of 5 next to us got their food before us when they were seated 10 minutes after us! Come on B-dubs! It's Tuesday--obviously it'll be hectic because you guys have a promo. Learn to keep up with the demand. I'll admit, they have really good wings. But, having to wait about 2 hours just to eat some chicken? Not worth it. I'd rather order Dominos.
(1)
Bryan S.
if you don't mind homophobic slurs, anti-semitism, and profanity from the staff while you eat and drink trying to catch a game, this is the place for you! I on the other hand, was disturbed and offended by the staff during my recent experience. service: sure it was slow, wednesday at 2p, but that doesn't give the 2 servers to hang out with the bartender while she was doing homework for the majority of my visit. calling each other g@y or f#g and saying that you have a "jew-fro" while working is just short of professionalism. supposedly one of you just got a second job bartending @ Hale Koa? good luck you schmuck! food: had the buffalo chicken wrap, which was quite good. beer: winter seasonal has always been my favorite. overall: can't get past the staff conversations. otherwise would have scored a 3 or 4.
(1)
Mike Y.
Be prepared for a $10 cover charge for UFC fights... That being said, there are a good amount of tables and a ton of TVs... if you arrive early enough. The fights start around 5pm and they start to charge cover at 4pm. If you get there around 4:45 most of the tables are gone and they will post a sign that says standing room only. LAME! The food is your standard buffalo wild wings fare. I feel like the wings here are a little small compared to the BWW on the mainland... maybe I'm just imagining this? All I can say is the atmosphere for the UFC is great over here and the TVs are all pretty clear. I went downstairs to Snappers and that place is awful... just get to BWW early and get a table.
(4)
Maria S.
Good atmosphere, good drink specials..food on the other hand not so good. It's not terrible but I've def had much better than the food here
(3)
Michelle R.
Never go to a buffalo wing place and order fish tacos. Holy Diarrhea. Had the runs all night. NEVER AGAIN.
(1)
Nicole M.
I love to suck on their chicken knobs (aka bones). Yummmm. Best wings on the island.
(4)
Gemma R.
Total with tip $42.00 24 wings - Parmesan garlic, honey bbq, asian zing and hot. 1 baked of fries 1 mango lemonade - delicious 1 coke Server - Issac (hopefully that was his name, it was on the back of his jersey) Came here yesterday around 12 to watch the Steelers/Bronco's game. It was packed, filled with men, way too many tv's and loud. What would anyone else expect. It's a freaking sports bar. Seating was first come first serve, we stood around for a bit before grabbing a seat. Right when we sat down, our server quickly came to our seat and took not only our drink orders but our food orders. We got the drinks quickly and shortly enough, our food. Our server Issac was awesome. He kept checking in, refilled our drinks
(5)
Logan M.
Went to Buffalo Wild Wings for my birthday last night and I had AMAZING service. Shouts out to Yves for being our server last night. He really made my birthday awesome! Thanks bro
(5)
Sharon K.
Terrible terrible service! Don't ever come here for take out. My friends and I wanted to try this place out because of the hype in the mainland and commercials, but oh my word never again. We ordered like 8 different wings to go and looking at the price we expected to get full off of it. When we went to go pick up our order it still wasn't ready so we paid and waited for 15 more minutes. It finally came out and it seemed a lot smaller and lighter than we imagined. Just to double-check (because of our handy-dandy yelp) we opened our order to see if they got the wings mixed up (since yelp reviewers said they often did) the wings were like the size of our thumbs, and some didn't even have enough of the wings they only put in three in hopes to think that we would just leave. We went back and asked them why the wings were like this. They didn't even apologize they took it back and shoved one tiny wing numb with our order and sent us on our way. We checked again no change whatsoever, but decided that we were wasting our time and headed back. I was so disappointed with this place. Service was terrible, and the wings were SMALL and mediocre. Don't even come here for takeout I still don't understand why BWW has a rating of a 3, it should be a 1. So expensive for such crap. Don't come here, just go to the mainland BWW; maybe they're better at what they do than the BWW here.
(1)
Berneta A.
This place always seems to be running out of items or have already run out of items every time I go there. For example tonight, my friend asks for a corona and the server informs her that there are only two left?? How can you only have two left? The previous times I have been there they have been out of Miller Light, Wings, Rumplemans, and on one morning for Sunday football they were out of coffee?? Come on you guys you kill me when you do this! You are THE place to catch Sunday morning football games but I'm not a human being without that caffeine and you all sure do make it hard for me to remain one by running out of coffee!! All in all I've got to give credit to all the servers that my group has had for Sunday mornings. We can be a challenging handful especially when our teams are winning and losing but you servers never make us feel dumb about our antics. I've also got to throw in there that the Coin Toss Flat bread with Asian Zing sauce is by far the best breakfst item ever and what I look forwad to eating while watching the Patriots destroy all other teams!!!
(3)
Brian S.
I enjoyed on my recent trip to Hawaii. I love BWW and wanted to get some business information about this location. I wonder if its a franchise or company owned store? I really wanted to talk to owner or manger but both were unavailable. Maybe one will see this and message me? I hope so...
(4)
Janette P.
Best service we have recieved all week on the island. Kevin our bar tender was great. Very friendly and gave us great places to visit while we were in Oahu. Sit at the bar, he gives awesome service.
(5)
Kate T.
Wait...What is that I hear? Is that the grunting of the manly man? Did I venture into a colony of men? No looks like I just walked into Buffalo Wild Wings. When coming here you are assaulted with sports memorablia and a man cave type atmosphere. Luckily for me I dig that stuff. I love beer and wings and football so this place was great for me. Ladies, want your man to think your awesome? Take him here during a football game and he will think you are a goddess. Trust me. This place is pretty cool it has good wings, good drinks and is a fun place to watch sports. Plus the service is pretty awesome here. But it's really sad that its in an inconvient location. It's tucked on the edge of Waikiki and you have to hunt for the parking lot within the building. But other than the parking I like this spot.
(5)
Jason R.
No value for money. Portions are very small, and the food we did have wasn't very good.
(1)
Crystal B.
I was turned on to this place when I was actually in D.C. for a business trip this past November. I went with my good friend from high school and her fiance in Virginia. I didnt know we had one til I came home. I have come here about 3 times and found it to be pretty good. It is always crowded since I take advantage of that .75 boneless or with bone wings special on Tuesday and Thursday. The service is pretty good and the food is always good. I like getting the Mango Habernero even if its a little too spicy for me and I love spicy foods! Its like 3rd from the hottest flavor. Drinks and other foods are decently priced, not too much for a "ballin on a budget" type of person like my self. I recommend this place for you and a group of friends. I wouldnt come here on a date with my boyfriend since the environment is shaped for social gatherings like a good drinking night with friends. I like this place and will continue to come here til I have a reason not to!
(4)
Chris D.
food is awesome but it takes FOREVER! servers always seem to mess up my order. Come on thursday as boneless wings are 75 cents or tuesday where bone in wings are 75 cents. If you don't come on these days it is overpriced. However it gets real busy on those days which probably correlates to the slow service.
(4)
Elaine C.
Went here twice on our HNL trip. It's a hit or miss place. First time here, we tried potato wedges and an assortment of boneless wings -- hot, teriyaki, lemon pepper, and Parmesan garlic. All were bad except for the hot buffalo wings, which were spicy/tangy to my liking. Lemon pepper was basically lemon/pepper powder all over. Parmesan garlic tasted bland and the teriyaki was just BAD. We didn't want to finish our wings. That's how terrible they were. Avoid this and the potato wedges because all the cheese on top of ours were completely dried up by the time it got to our table. You'd think a place that has 'wings' in their store name would have better wings... Second time we came for dinner and had burgers which was a far better choice for us. We built our own burgers and although the waitress forgot lettuce + tomato on mine, the beefy burger patty was juicy and flavorful enough for me to not care about the missing ingredients.
(3)
Yonglin L.
Came here for a "snack", lol. Got the Salt & Vinegar, Asian Zing, and Blazin. The blazin wasn't even that spicy. (I expected spicier, and I've had spicier.) Also rice, and the garlic mushrooms (it was alright) Service was really good! Maybe because it was 3 in the afternoon and only had 2 other tables? Our server was very friendly and came to check up on us frequently, and refilled our cups before it was even empty. Got the cinnamon (bites? Squares? Can't remember) and cheesecake bites for dessert. The cinnamon one was soooo good, even better with ice cream! The cheesecake was okay. Our server recommended the cinnamon too, but we still wanted to try the other one. It's Tuesday, so the wings were cheaper. Overall, the total came out to be $25 for two, which was pretty good! At the end, I was super full, this "snack" was super filling.
(4)
Joakim K.
Went in on a Thursday and got the nacho burger and some chicken wings with honey mustard. Totally awesome! Not very exciting on the beer side, but the food and service were really great!
(4)
Danielle S.
Dined in with two of my friends on a Thursday night for their 75 cent boneless wings (I still prefer traditional just because its more juicier). The hostess told us the wait would be about 20-30 minutes, but we ended up only waiting for about ten minutes. Once we were seated we ordered our food right away since we didn't want to wait any longer. Our wait for our food was pretty reasonable considering how busy they were. Our waitress arrived with our food and that was pretty much the last time we saw her. The store manager came and checked up on us and brought us our bill. Good place to grab a bite to eat. I come here maybe like once a month since the drive is pretty far (coming from leeward). I can't wait for the pearl city location to open up though!
(4)
Jenny B.
Lame customer service. Found a hair in my chicken that looked like pubic hair or just a really thick curly hair. Food is typical so that's whatever. Dessert nachos was the best. I honestly rather go to the pearl city Buffalo Wild Wings instead
(2)
Jeremy G.
If you're in the mood for wings there are only 2 choices. HERE and Dirty Lickin's fried chicken in Aiea/Pearl City. Even on a busy weekend you can come sit down at a table in the bar area and get your food without any extra wait. The price is standard for a Waikiki place so don't be supprised if things seem a little higher here than you're used to. Other than that, it's a great place to catch the games or indulge your inner fat kid.
(4)
Brian M.
The Good - Wide variety of great wings - Good beer selection - Numerous TVs The Bad - Slow service The Ugly - It takes an eternity to get your server to take your order, and even longer to get your food (usually around an hour on Thursday nights) I gave three stars because the slow service takes half of the enjoyment out of it. If waiting an hour for food isn't your thing, order your food along with your drinks.
(3)
Aisha Z.
One star just for the food...everything else like the wait and the service - 0!! They seriously gotta improve on their service...or hire employees who can do way better...my dining experience was ridiculous...from receiving our order after other tables who came long after us to not receiving 5 wings yet still was charged to us...waitress didn't seem genuinely apologetic and always blames the kitchen...I think she may have a case of amnesia because she keeps forgetting our easy requests like packs of sugar or ranch sauce or refills, in addition to the 5 missing wings and a late veggie boat... I do hope and pray that the new location in pearl city will do a much better job than this!!
(1)
Misty P.
Went here for the first time for lunch on a Tuesday to avoid the big dinner/sports crowd. I would say my experience here was good. There were about 3 other groups eating lunch in the restaurant so the service, to me, was prompt and friendly. I ordered the spicy garlic wings and the Caribbean jerk chicken wings. My boyfriend had the teriyaki wings. I liked that there was a pretty good selection of beer (yes I had beer for lunch). I thought the spicy garlic wings were good. I enjoyed them, but maybe I love garlic a bit too much, because I didn't really taste much garlic in there. It kind of just reminded me of a buffalo chicken wing. It wasn't that spicy to me either, but as I ate the whole basket my lips did begin to tingle. My Caribbean jerk wings on the other hand, were not my favorite. Maybe I am biased since I make my own jerk chicken with an authentic recipe from an old roommate who was from Jamaica, but I digress... The sauce kind of had a hint of Caribbean jerk allspice, but it was too sweet for my taste. I guess I was expecting spicy and savory instead of sweet. My boyfriend's teriyaki was mediocre to me. Tasted like teriyaki should taste like, but that is not my favorite flavor. The chicken wings were little drumettes so they are small and tiny, but didn't bother me, as they are easier to eat as finger foods. We also had an order of Buffalo fries which are basically fried rounds of potatoes. They are great dipped in ranch sauce. Also, another side note, the sauces: ranch or bleu cheese are charged separately. I was also kind of disappointed that carrot and celery sticks were not included in my basket. You have to order them separately... Overall, I had a good experience here. I'll stick to coming on non busy days/timeframes. Service and food was a-ok.
(3)
Andrew C.
Good wings and sauces. Chain style but not too bad.i would go back but there are better local food joints that I would check out before a chain.
(4)
Jessica-Nicole U.
So the two stars is mainly because their food just SUCKS.... I don't know why people love this place so much.... it just tastes like completely plastic... processed food! YUCK! And I LOVE french fries but they just completely made eating french fries unenjoyable... Their classic wings are OKAY... but besides that ... yuck.. HOWEVER the reason this place isn't getting a one star is because the waitor I had was one of the coolest waitor's I've ever had!! haha... plus the atmosphere is pretty awesome... a really cool hang out spot... There's a bar area and a family-like area with tables and booths... you could bring groups here as well. Tvs surround the place like fire. I love that they have specials for their really crappy food... I believe 60cent classic wings on Tuesdays and 80cent boneless wings on Friday. Pretty good deal.. $1 validated parking. It gets crowded sometimes but the parking structure next to red lobster validates too.. $1 as well. Oh and I went here for one of those basketball game stuff for the heat... and I did not feel good after... not from food poisoning but just because the food is just so heavily processed, my body did not adapt well.. I had planned to go out that night, but I definitely went home early and didn't enjoy a networking event I went to after buffalo wild wings... yeah ... soo not cool. Just one question that bugs me about this place... WHY do so many people love it?
(2)
Sally Y.
Pros: - We had the Mango Habanero, Parmesan Garlic and Sweet BBQ. - Salad: Asian Zing Chicken Salad - Interior is nice Cons: - We had a table, they are sooo small ! ! You can barely fit two plates. Plus they should get rid of the table by the POS, fountain, whatever counter it is. We went on a Tuesday = busy day I know; so of course the service was a little slow. But at least our server was nice: her name start from a A (Portuguese or Brazilian lady).
(3)
aja p.
This place is a customer service train wreck but its almost as if the obnoxious, rude host & wait staff is part of its charm. I come here on Tuesdays and Thursdays for cheap beer & wings. You can't really expect more than that.
(3)
Joanne A.
My boyfriend loves going to Buffalo Wild Wings for the 60 cent wings special on Tuesdays and to watch sporting events on one of the gazillion tv's that surround the restaurant. I usually order asian zing and parmesan garlic wings, which the boyfriend steals in between of his mango habanero wings. Drinks can get pricey so we often stick to the specials for the day. Service is often a hit or miss, and it may or may not depend on how busy it is. If you have an isle discount card, you can get 6 free wings with the purchase of 12 wings!
(3)
Keane S.
Oh Buffalo Wild Wings, your commercials are so good!! But beyond that there's so many issues. Look Buffalo Wild Wings will survive for a couple reasons: 1) For sporting events, tons of TVs and a great atmosphere 2) The wings are solid, lots of flavors, tasty, crispy, good 3) Location, Location: Being in Waikiki it's generally pretty busy and if tourists need to find a spot to catch a game bingo. But it's like they take those golden eggs for granted. My original review was in 2010, now it's 2013 and I'd say I've gone back between 6-8 times. There's ONE waitress we used to have on NFL games who was pretty decent, every other time the service was terrible. It takes long to have them take your order, the food takes long, the beers take long, orders are forgotten. About the only reedeming part of service is the food runners who do a pretty good job when the food does come out. In fairness, this is purely for the floor staff as I haven't sat at the bar yet. Working in the industry previously I just don't get how a place can consistently get chastised for service yet not change anything, management should be embarassed, and if you're looking for a server job and you are half decent, apply here you'll probably be one of the best and make a ton of tips. But my friends and I like sports, and we like wings so I'm sure we'll be back. We sort of expect the service and errors like forgotten items now, we just laugh about it. But it's so disappointing, so much potential. So wild wings it's been three years since review one, hopefully by 2016 things improve to bump this up to a 3 or by golly a 4 star?
(1)
Daniel C.
To be fair, this is a 2.5 star establishment. The hostess was very prompt greeting us and seated us right away. Parking wasn't great the day we went because the elevator was out of service and we had to walk around the parking garage to find the stairs into the lobby which took some time. Our server was very friendly and went over all our questions. The food is average and very typical but it's one of a few places that have wings currently in Oahu so I can see why people love this place. It's a great sports bar with all the TV's and selection of alcoholic beverages to accompany the menu. The Blazin' which is their spiciest sauce was very disappointing if you like spice and can handle the heat. Parmesan Garlic was tasty and was 2.5 out of 5 stars for flavor. Spicy Garlic was also flavorful and I would say it was a 3 out of 5 stars. Not my top pick but a place to check out if you like wings and sports bars.
(2)
Trish P.
i'm thinking, if you come here for anything OTHER than the wings.... "you're gonna have a bad time." the Parmesan Garlic wings and the asian spice wings are delicious still! the fried pickles are really good too. also had the potato wedges, and those were also pretty tasty. again, AVOID the regular fries... they're kinda soggy, but the wedges are good. also, the fried mushrooms are just meh without the sauce. our server this time was very nice, and very accommodating.... we asked for 6 game controllers, and he searched the entire restaurant until he got us all 6!! AND when some of them weren't working properly, he again searched until he found us good ones! and interesting thing tho - several friends kept asking "is our server stoned?" - i'm thinking he might have just been a little "slow" and not stoned.... but honestly, he was so nice, i don't care if he was. we were there for a friends birthday, so heads up - they sing to you if they know!! p.s. - on Monday nights, its pretty dead, so you're sure to get a table! although.... cheap wings on Tuesdays do sound appealing.....
(4)
Christine E.
I loooooooove Bdubs!!! La la la lovvvveeee them. The atmosphere is nice and chill. Sports bar-y with tv screens galore so the guys have something to watch when the girls are yammering and taking pictures. You can sit at the bar area, or you can sit in the dining area. And their wings are damn good. For those of you who don't know, you can park in the building (stalls are small so fyi), and it's only $1 with validation. Definitely not too shabby for this area of town. Service is notoriously semi-crappy though -- I give this place a break however because it's in my opinion, a BAR. and I never really expect stellar service from bars -- I mean the food comes out fairly quickly, servers are nice enough. But I swear, I always feel abandoned there. I've been here about 30 times and from what I noticed I think I know the reason why (personal opinion), but if you are DRINKING (alcohol) they are more attentive. But if you are not, they kinda leave you be all night. Makes sense, cause if you're drinking you'll probably need a new beer at some point, plus, alcohol is the money maker right? BUT, i still feel I should get checked on. Maybe I need more ranch or something...hello? When I go there to get my drink on AND eat, I'm always checked on and catered to. When I go there just to have a meal....*crickets* haha. Foodwise, I've tried the flatbread pizza and a sandwich and a salad, and what not else. it's all very decent, nothing bad. But I just NEED to eat WINGS and Potato wedges with cheese. It's the only things that make me do the happy food dance. My faves are: Parmesan Garlic, Asian Zing, Chipotle Barbeque. Top that with a basket of the Potato ranch flavored wedges with cheese and I'm good to go. Tuesdays are cheaper, however it's now $0.75 wings, not $0.65. :( Go. Go now! lol.
(4)
Chad Y.
I am going to go out on a limb and make a bold statement. A franchised chain restaurant in Waikiki named Buffalo Wild Wings has tremendous potential. They have good food and drinks at rather reasonable prices. if they only upped their service, this good be quite a great restaurant that I would frequent. The chicken wings are what you come here for. The fact that you can get them bone-in or boneless is a winner for me. Add to that the wide array of sauces that range from mild to you will burn skin hot and with a wide array of flavors from southern to Asian, make it a really good selection. The menu also boasts other appetizers and American fare that will please a wide palate. Located on the 2nd level of the Discovery Bay complex, parking is off Hobron lane and the restaurant does validate. Plus in my book right there. the restaurant is your standard bar decor which is comfortable and clean. Service. Where do I begin here. I get the fact that you are catering to men who will probably notice the blonde waitresses and not the fact that you brought rice instead of fries with my burger. However, that is simply bad and to make things worse, try to make the patron guilty of the mistake? Water definitely went dry on several occassions (which isn't a very good sign of attentiveness in my book) and items took awhile to come out. My wings were practically cold by the time they came to me and don't even bother asking for additional napkins should you run out. If they only got their service together, this could be a sure win. In the meantime, eh..its a decent place to go.
(3)
David N.
As fas as restaurants go, it's about what you can expect from a large chain. It's popular, it's busy, and the staff is running from table to table. All 3 of those things can potentially lead to lackluster service, depending on the wait staff you get. In my case, it's exactly what we got. But the wings are good. No denying that...and they have wing specials twice a week.
(3)
Honey B.
I insisted on my friends to have dinner at BWW on a Sunday night! We were the only ones at the restaurant and assumed we're going to get a great customer service. However, it was horrible! Very slow and bad representation of food! The server was just not into it. My friends were very disappointed.
(1)
Hawaiian G.
Really disappointed because the quality and the service has gone downhill compared to say, a year ago. A year ago: This place used to be a fun place to hang out, food was delicious, service was nice, food came out quickly..... Now: The quality of the wings has gone horribly wrong. There is just something odd about the wings they serve nowadays. Did they change where they purchase their wings? Odd as it may sound, each wing is HUGE. Uncomfortably huge. I usually order medium sauce on my wings - but the sauce isn't infused with the wings at all. It looked like they squirt the sauce over the wings and quickly smeared them just on one side. The wings were tasteless and dry. Service: What's going on? - we went there on a Wednesday afternoon for lunch. The place was practically empty, maybe about 4 or 5 tables with customers - the girl took our order (I ordered wings, my friend ordered some type of chicken sandwich with fries) and I kid you not, it took about 30 minutes to get our lunch order. We sat there with our drinks going "how hard is it to make half a dozen wings, and a chicken sandwich?" The waitress kept passing by going "your food should be ready in a minute" "your food should be coming out shortly" and nothing happened. Then, when my friend's sandwich finally came out, the order was wrong (had sauce that she didn't want) and they had to re-do the sandwich!!! The waitress had an attitude about it too and I can hear someone in the kitchen talking about us. I should have called the manager right then and there. I started on my dry huge tasteless wings while my friend sat there for another 10 minutes with nothing to eat. The place smelled moldy, was dingy and dark, service was painfully slow, received wrong order, the wings were funky, tasted dry and they were HUGE. Find a different distributor and get some real buffalo wings! It will be a long time before we return to this place. Too bad, it used to be so much better. I used to remember managers walking around making sure the customers were being taken care of. Was there a change of owner or management? Something just wasn't right.
(2)
Marie A.
I have been here twice so far, and it was during the 60 cents wings. I gave it a 4 star because its not the BEST chicken. However, for the past visits I have done, I was satisfied with service, considering it was Tuesday. If you're a impatient person, I'd rather not go on Tuesdays, because they get really busy. On the other hand, I definitely love the variety of flavors. I usually order honey bbq, garlic parmesean, & thai curry!
(4)
Stephanie K.
I've been to quite a few BWW throughout the country. I find this one to be fairly underwhelming. It is small and the ceilings are quite low making it feel even smaller. They don't' have any large projection screen or anything to watch games on. As a result, you can't see very many TVs easily. Our waiter seemed incredibly nervous and I actually saw one of the manager talking incredibly rude to a few of the servers. For mediocre bar food I would say go elsewhere. They don't even have a great setup for watching games.
(3)
Anthony P.
I think the staff was angry at us for coming to their store, this doesn't seem fair because they didn't even know us.. The clientele seems to fit solidly within the lonely single serviceman demographic, and seeing as I went with my girlfriend to watch a baseball game, did not seem to warrant much regard not coming with a party of four or more. The single reason for our stop at the restaurant, to watch the Red Sox Yankees game, was a failure; we waited 15 minutes for the manager to come change the channel, she couldn't find it, left the tv on a children's golf show and walked away. I feel abused as a consumer for living on an island, but whatever, the wings were alright.
(2)
Irene G.
Came here last weekend with the bf. It was pretty crowded but we were able to sit at the table tops near the bar so it was first come first serve. I love when places have that so if you're lucky, there's no wait! Three stars for the handful of times I've been here. The wings are always consistent and they're onion rings are really good. This past weekend I was craving a salad so I ordered the honey bbq chicken salad while the hubby ordered wings. Ok, I get that they were pretty busy this night but we waited over 30 min. for our food. 30 min for a salad? I took my first bite of chicken and it seriously tasted frozen! It's as if it's all pre-made and they stick it in the fridge until someone orders it. Maybe mine was in the back part of the fridge? Anyway, I ordered it with the bbq ranch sauce and I was so hungry I didn't realize that I had poured regular ranch over my salad. When I had asked the server for more dressing she said "you got ranch?" and I said no I had the bbq ranch. I could tell she messed up because I did not initially have the bbq ranch. She was right. When the meal was finally over and we paid the bill, it took her forever to bring us back our change. At first I thought, maybe she didn't hear me when I said I needed change? Note to all servers, once someone pays their bill, there's no point in holding on to their money and helping other people. Obviously they're done with their food and want to leave. It will only lower your tip by making them wait to get money back! I guess this time was a somewhat miss and all the others were just ok. So they get 3 stars from me.
(3)
Robert S.
Food was not bad, like many other chains it is predictable. I asked about a military courtesy when the bill came and was given a rude look and a simple no. I don't expect to get a discount but my thought is that if a business offers it, why not go for it. So Dee, if you're wondering why you got a four cent tip..... It's because you're rude and have not realized that your income is tied to your interaction with customers. Next time try saying, "No sorry we don't do that " or something to that effect. A snotty reply will get you nowhere little girl.
(2)
Esteban W.
Honestly - who comes to places like Buffalo Wild Wings and, obviously Hooters, and enjoys them? Places like these were built to give men a place to escape their women, and for women to come and stare at hotter men than those who they are with. The quality of food isn't meant to inspire you. It's meant to fill your mouth between gulps of beer. Over salty and super spicy so that you - guess what - BUY MORE BEER! You can lie to yourself and say you like coming here because they have all the televisions and you can watch all your sports in one place - Really? How many times have you come here and been able to follow all those sports? Half the time I go there I can't even sit in front of the TV with my desired game playing - the other half its so loud and crowded that I spend all my time trying not to smell the B.O. from the people at the table next to me. Where the F*ks my wings!? So I order boneless wings - 8 of them, about 9 bucks, but they're breast pieces... I get that they're boneless, but they're not wings and why are they cut up pieces of breast - why not just make strips? Eh. I seriously doubt that someone in the back is slicing up chunks of chicken, breading each with care, frying them individually then preparing them to my own specifications. I'd be amazed - AMAZED - if these chicken bits aren't simply a SYSCO restaurant supplier product that comes frozen - popped in the fryer - then tossed into a bucket of sauce. I don't understand charging so much - if not to simply rape the customer from a buck or two. Oh well - where else you going to go? Hooters? I come here to escape the pregnant servers at Hooters. OVERALL: BWW is what it is. A really big bar. To call it anything else, like a "GRILL" would be stupid. Obviously. However - you just get the cravings and have to come here. That's fact. I know I don't like to write reviews on huge chains - but - blah, I am bored enough to write about BWW. Anything that you can get at BWW, can be made at home, with less noise, better friends, easier access to TV and cheaper beer. Plus you don't have to worry about parking if you stay home...Unless you live in Discovery Bay - then, Whomp Whomp.
(2)
Billy N.
I've been here 3 times and each time that I came it was to watch the HEAT play the NBA finals. I only like coming here when a group of my friends and I want to just watch a big game and drink some draft beer. I like coming here in particular to watch big games because they have 2 million TVs and they have overhead speakers so that you can hear everything that's going on during the game. At other establishments, such as the Shack, you would not be able to hear anything on the TV. Anyway, enough about my ManChild love for sports and beer. Their wings are DELICIOUS but they are kind of small. If you order 18 pieces of chicken it comes with celery and carrots with ranch! Gotta have your vegetables right? I wouldn't come here to have dinner with your significant other because if your significant other happens to be your girlfriend and hates everything about sports, she will definitely be bored. BUT, if you come here with a group of friends to watch the Super Bowl or the NBA finals, it's pretty chill. I like coming here with a lot of people so that when my friends order fries, sides, and chips and dip, I can just mooch of of their food! :DDDD I came here with a party of 15 and they gave us individual checks! So BombDotCom. Enjoi!
(4)
Michelle M.
I guess I'm just not digging the Buffalo Wing craze that seems to be sweeping the nation. I do like a good serving of Buffalo wings when I can get them...just like anyone else, but I just cant seem to find the right place for them here. Coming in to watch the Lakers game, we decided that grabbing a beer nose up to the bar and chowing down on some apps would be a great way to start the evening. Then wings were ok...Mango Habanero came highly recommended. They were alright. What I was not digging was the cheese sauce for the bagel like warm pretzels we ordered. Why could we not get over how the cheese sauce had a very unmistakable scent and flavor of YELLOW Curry. I know a thing or two about Yellow Curry and I swear, they have Yellow Curry in their Cheese Sauce. Not a win in my book. Nacho Cheese definitely should not have Yellow Curry powder in it at all. Boo to Cheese Sauce here! Otherwise, the service was pretty darn good. We asked for them to change the channel for a us a few times and they gladly obliged. Not planning to make this my weekend sports watching venue. I think my comfy sofa is still best for that.
(3)
Larry C.
This was undoubtedly my worst dining experience that I have had in recent memory, which is a real shame since the food is good. Service and management need improvement and managers should have more flexibility in addressing guest needs. To outline my experience: The restaurant had a "please seat yourself sign" granted it was a late, 11:25 PM when my party of 3 arrived at the restaurant was scheduled to be open until 2 AM. Upon getting into the dining area, there were many open tables with only 8 parties in the restaurant, excluding about 4 people at the bar. It seemed like the seating should have been more concentrated in the lounge area. Instead there were large spaces between tables which made for a dead atmosphere as well as inattentive wait staff (counter intuitive since they each only had 2 tables to service). We waited nearly 30 minutes to be brought water or menus despite the restaurant having only 8 parties seated with 4 servers and 2 managers working. Upon receiving the menus, the wait time was not addressed, as if we had just got there. Once the appetizers came out we did not have place settings nor did we have napkins. At the time the server came out with the second appetizer he asked if we needed anything. Already frustrated, what was I supposed to say at the time,"Yes we would like our time back, and for place settings"?. After the food was served the waiter was attentive (we ordered a total of 2 appetizers, 2 sides, and 2 entrees, no drinks totaling $50). At the time our check was brought I politely pulled him to the side, informed him that I was wondering what took the menus/water took nearly 30 minutes and place settings nearly an hour and 10 minutes during a very slow period. At this point I was not planning on leaving any tip but wanted to give him a chance to explain the situation which to me looked like a lot of people being very inattentive to their tables (on server was sitting at a table with customers). Zachary noted that he did come back multiple times [after the food was served] to see if we needed anything never addressing the fact that the service did indeed take an excessive amount of time. He said he wished we said something sooner, and I asked him what I could have said that would not have made the dining experience awkward, is there a nice way to say "you took a really long time"? He politely asked what he could do for us (one of the most loaded questions I think you can ask a guest). I noted that we had been there for a total of 1 hour and 40 minutes and that truly the meal should have taken only about 50 minutes to an hour, and asked how much he thought the time of my party was worth. Again being that my bill was $50 I wasn't trying to get a huge gift basket of free stuff, rather just rectify the situation and leave a better than bitter taste in my mouth. To be completely logical I told him that my time is worth roughly xx amount hour (not to mention the rest of my table) I said that this would be fair compensation. He stated that he was unable to accommodate this and would get his manager. The assistant manager Rachel came out and we discussed the situation. She was shocked, said that it was completely unacceptable and stated that she could take care of ...drumroll... 10% of the bill, which came to $5.00. Being that this barely took care of a happy hour appetizer I told her that this seemed almost insulting in light of the obvious poor service. She said she would be happy to speak with the head manager, note that at this point there were about 6 parties in the restaurant. Over the next 5 minutes she spoke with the manager, a male, who walked into the kitchen with her. At the point she came out a cook came out of the kitchen to watch her. This led me to wonder, if people are concerned, why is the head manager, a male, not coming out to defuse the situation. It seems very irresponsible and unbecoming. Rachel came back to where I was, off to the side by the register and said that unfortunately she was unable to do anything and that everyone had asked me if I needed anything. I again stated that this all happened after the water was brought out and after the appetizers were dropped off. I asked if I was supposed to flag down a server to announce my arrival. She said "no" and stated that the kitchen was closing down and that may have led to workers slowing down. I asked why the kitchen would be shutting down 2 and a half hours before closing and how that would affect the front of house servers from maintaining their sparsely populated sections. She was unable to answer and again apologized and said that there was nothing she could do. I asked for contact information for a regional manager and she would not provide this to me and instead directed me to the online survey. Needless to say and excessive and frustrating waste of my time. I do not plan on eating at this location again, which is very unfortunate because the product and brand are very strong and enjoyable.
(1)
Angela A.
After coming here every week during football season, I've finally learned what's best here: the honey BBQ (traditional) wings, fried pickles, and soft pretzels! You have to wait until after 11 am for the pickles/pretzels but you can get wings at any hour. The Bloody Mary's aren't bad except that I forgot to say NOT spicy! It stinks being a wimp. The management has been really accommodating to our group of Penn State fans/alumni that come every week, letting us have the same section and kind server each week.
(3)
Ax C.
Standard franchise wing and sports bar. Slow lunch service but friendly staff, decent wings, but nothing worth repeating.
(2)
Bronson O.
Awesome bar foods for really good prices! Wings can get expensive but definitely are a deal on tuesdays and thursdays. Beer specials vary throughout the week. Service is excellent. Overall, really a great place to kick back and relax
(4)
Violet P.
When we were seated, they put us in a table close to the tvs. If you like football, you will love this place. We asked to move to a booth but the hostess said the waitress was on her break. Was there just one waitress in the whole restaurant? But they did move us and our waitress was friendly and provided good service. My husband and I wanted to try the wings but we also ordered other food off the menu. He also had a burger and I had popcorn shrimp. Since I'm not a fan of spicy food, I got teriyaki wings. I was disappointed with the sauce, it didn't quite taste like teriyaki, and they soaked my wings in it. I've had better wings at other restaurants that did not specialize in wings. The shrimp was ok but it came with a lot of fries. This restaurant was fine to try once, but next time I'm in the mood for wings in Honolulu, I'll probably go elsewhere. I was disappointed with a wings place not to have great wings. If you are a fan of sports though, you may enjoy the atmosphere.
(3)
Amanda P.
i was VERY disappointed in their service. this was our very first time attending BWW given the fact that i have a very traditional Chinese mother who never wants to eat anything outside of the asian category we went on a tuesday night around 5 o'clock, it wasn't very packed and they didnt seem too busy. im not one for drinking but after a 16 hour day at work, i was ready for a beer. i asked for a platinum and the waiter noticed that my ID was expired by 2 days, ok so i completely understand she was just doing her job so i didn't mind. she left and took 20 mins to come back to take our order. she wasnt the most friendliest person, she didnt smile not once. seems to be irritated the entire time with us. we finally got our wings, the wings were pretty good, i enjoyed the honey bbq flavor. we wanted to order more, but she was no where to be found, and our water cup has been empty for some time. she finally came back and i ordered a burger to go specifically asking for no onions no pickles. she comes back with our order and something inside me tells me to check the box. we got an order of hotdogs PACKED with onions and pickles. smh, so we called her back and told her she gave us the wrong order, she rolls her eyes and goes back into the kitchen. comes back a while later and says "heres the right order" and walks away. i again opened the box and it literally looks like shes taken the burger and flew it into the box, and the burger and fries were all mixed up together, completely unpresentable. for all i know she probably gave it a spit or two.we called her back to take it off our order. she did, and had the audacity to ask if we wanted desserts. after that she made us wait a really long time to get our check to us, we werent sure if we had to go up to the front to pay. but reading all the other yelpers, it's official their service just sucks cock all together. anyways, never again.
(1)
Julianne C.
Two words: Parmesan Garlic! Although the wings were a bit tiny, the flavor of this won me over! I came here knowing that I won't get a Michelin star cuisine...so if you're looking for some pub grub (wings!) then heck, why not?! Though it could be a bit pricey...
(4)
Brad M.
The great thing about BWWs is that it is always consistent. I took a walk here to grab a beer while the wife was shopping. The bartender was very nice and I love their wings. SOOOO much better than hooters or anywhere else. The beers are around 5 bucks and the bar is large with a friendly waiting staff. I would go back if I lived in HI...but the BWWs here at home is equally as good. If you need a place to watch a game...this is it!!!
(4)
Dustin R.
What can I say? I'm a sucker for this place. Although the service can be slow, the food is just good enough to mostly help me forget. One thing to note is that when I say good enough, I actually mean good enough for a sports bar. The wings are fairly standard (bones and chicken) but what really sets this place apart is the many types of sauces or rubs you can get on your wings. My favorite is the "Asian Zing" but you can try for yourself. Besides the fried food there's a ton of TVs showing sports or highlights to keep you busy while you eat your food.The place can get pretty busy during big games but I don't mind and you'll most likely see me there. If fried food, beer, and sports are your thing, I would suggest checking this place out.
(3)
Arynn I.
So I like this place on the mainland and was surprised to hear there was one here. (shows you how long I been off island) By the time my girls and I arrived, the people we were meeting were just about finished eating...But lucky for us they all got another round. As we sat down, the server they had was ending her shift they paid her and we started our order with the next girl on the floor. I think her name was Kayla...and it was her first day on the job! She was great! I tried this mountainberry tea lemonade which was tasty...but I didn't finish all cause I got full. I don't remember what was in it but it was a mix of sweet and tart and liquor and tea. It was yummy-if you like the frou frou drinks- and not too strong. Well, I got something off the insert; a sampler of sorts. It included soft pretzels, wings, chips and spinach dip, mini corn dogs, and jalapeno poppers. I was really hungry when I ordered! When it came out I realized how much food it was...and no one wanted any. Oh well, I ended up eating a litte of everything and taking it home. I got the Asian Zing sauce on my wings which is my favorite! It's like spicy teriyaki sauce. It had a nice kick (hence the "zing" in the name). I also tried my friends jalapeno cheese -triangular fried cheese with jalapenos inside. Also had a very nice kick! I ended up eating only one of the 2 soft pretzels, 2 chicken wings, one popper and one corn dog. We ate all my chips (less for me to have to take home) I noticed there was a lot of younger people...i would say under 35 or maybe late 30s and everyone there seemed to be having a great time with their friends. I actually didn't pay attention too much to my surroundings cause they were showing highlights of UFC on the TV right in front of me. And UFC has kind of grown on me. (long story that doesn't pertain to BWW) I have to say, depending on who I'm hanging with will be a determining factor to if I were to come back...But I love their food and our service was wonderful! And parking is validated...only $1.00 on the way out! #Yelp 365 Challenge- 040/365
(5)
Terri K.
I fell in love with this place when I was in Oregon for college. When I heard they were coming to Hawaii I was really excited. However, the service has really killed my spirits. The food is still up to par and everything I remembered it to be. However, the horrible service is one reason why I don't want to go back. There were so many people on staff, but no one was helpful except the hostess. Once we got to our seats it took us forever to order. Then once we ordered our food took forever and when that came we didn't have any utensils. It was difficult to get the waitresses and waiters attention for some water. We quickly asked for the bill so avoid any more delays. Not sure why the service has been terrible like this each time I've gone there. Note to others...order take out to avoid the long, unnecessary wait. Food still tastes good.
(2)
Krystle K.
Happy hour is awesome!! If you go on a Tuesday, it's 40%off of all wings and if you go on a Thursday its 40% off of boneless wings! It can get crowded there so I suggest going around 6-630 if it's in the evening. Parking is in the structure and let me tell u that the structure is a pain in the butt to get around in. Make sure u get your parking validated so that u only pay a dollar. As a heads up, this place doesn't specialize In mixed drinks, so I suggest sticking to the beer. They have quite a variety of beer do that's good.
(3)
Chanel I.
I love this place! But the only reason I'm giving it 3 stars is cause the parking. As the employees say and the signs they have around says, $1 for validated parking. But for the past two weeks when this one guy works, he still tells me $2. The last time, I told him no it says $1. Then he's like "oh". I've heard him ask the other cars leaving if they have any extra change and when you pull up to give him the ticket, he doesn't even look at you. He's looking down at whatever he's looking at and will look at your validation sticker and say "ok $2". Obviously he has a job but I guess he's not happy with his pay or whatever. He shouldn't be charging customers more than what they're supposed to be charged. I'm sure he pockets the extra cash. They should fire him!! I go to BWW every Thursday & now I don't wanna go if he's gonna be there. I know it's just over $2, but I can't stand when people aren't doing their job.
(3)
Kanya E.
Let me preface this by saying: I have been to many countries and many cities and many eateries in those places, but BWW is my FAVORITE place to eat ANYWHERE hands down. I LOVE THEIR WINGS. They aren't any kind of culinary genius, and they aren't quality made or made with great ingredients. What they do have is crispy and juicy wings with a selection of really delicious sauces. I may not be a huge fan of some of their sauces, but I have never had a sauce I really didn't like. I also love the sports bar atmosphere and playing trivia games at the table with my friends or husband any time I go. All that being said, this BWW is the WORST one I have ever been to. The tables are ALWAYS dirty. The wait (not to get a table, but at your table) is literally unreasonable. I understand it is a busy place, but I have never waited at the door to get in (unlike every other location I've been to) and the service is still much worse than the other locations. It is really disappointing, BUT there is only one on the island so when we crave wings... dirty tables and sub-par service here we come!
(3)
Vinny L.
I've been to more than a dozen BWW, and this has got to be the worst. They are under staffed with terrible service. I've been to this particular one 3 times. The bartender doesn't know how to talk to customers. She has a bad attitude. I asked about my food and she said she's not the cook. If this is a cooperate store, they may want to reevaluate this store. I always have a great time here but this one is really bad. Save your money and your experience.
(1)
Ariana L.
I come here for two reasons. The wings and the chill atmosphere. I sure do love my wings and this place definitely satisfies my cravings when I have them. They also have decent wing deals on Tuesdays and Thursdays. Service has either been a hit or miss on multiple occasions but it's never deterred me from coming back. I also love that they're open late until about 1:30am. Can't beat that.
(3)
Jennifer N.
I was having a chicken wing craving like no other, so I ended up here. I had the asian zing salad to start which was super spicy. I love spicy but this salad caught me off guard. I don't usually eat chicken wings, so this place is okay since it offers other choices. I ordered the soft pretzels which were pretty tasty. I am sure I will be back as football season is just around the corner!
(3)
Jayson D.
Stay away on Tuesday nights! I'll say up front: Any other night, B-Dubs gets four or more stars from me. But this two-star rating goes directly to the Tuesday night experience. I've been here a hundred times, and I most recently visited last night. Tuesday nights are when the traditional (i.e., bone-in) wings are on special. And this place turns into so much of a zoo during the tiny little dinnertime window that (1) you'll end up waiting more than two hours for a table, (2) your wings will be overcooked and will have become the tiniest excuse for wings you've ever seen, and (3) the staff will be so frazzled by the time you're seated that you won't get the relax-and-unwind-after-a-hard-day-at-work experience you came for. If you insist on Tuesdays, show up after 8 or 9 p.m., when the dinner rush has subsided some. (My guess is that these same harried atmospheres will pervade the Thursday night experience as well, because that's when the boneless wings are on sale--be warned.) Better still, get an Island Discount (i.e., ID) card. That gets you six free traditional wings when you purchase a dozen of the things. And that is a BETTER deal than you'd get by waiting for the discounted wings on Tuesday nights. Plus, you'll get more mellow and attentive staff, near-immediate seating at the bar at least, and an all-around better experience. This review focuses on the Tuesday night experience. Read what everyone else has said regarding the general to-do with this place. I LOVE B-Dubs. I do. It's where I go to watch games, eat ordinarily great wings spun in tasty sauces, play Buzztime Trivia, and relax. They're usually very consistent, which is why I feel justified in offering this critical little missive today. If you're about cheaper wings at all costs, head there on Tuesday. But if you're wanting the usually consistent experience B-Dubs was designed to deliver, wait for another day. I would like to acknowledge Rachel, though. She was a fantastic and attentive server despite the utter Tuesday-night chaos that was swirling around the restaurant. We brought an outside birthday cake in and the management gave us no hassles. Rachel even brought us extra forks with which to eat the cake. Because we had so much cake left, we were happy to share it with the staff. (Hopefully a little treat to ease some of what must be miserable Tuesday nights at work.)
(2)
Jon A.
Being originally from Ohio, these are a dime a dozen there. So it was like a home coming visiting this one. The sauces are what make this place, and of course they have all of them here. Nice layout, tons of TV's for football, and we had great service when we went today for the 2nd set of NFL games. Also, a tip on parking. You can park at Ala Moana Center for free, and walk there in about 10 minutes.
(4)
Linda K.
I'm gonna be honest, I rarely eat the wings here. Most of the time I go for the buffalo wrap. I've had the burger and I've also had wings but the wrap is my number 1 pick. The service is always good. I've never been stuck with anyone that had a bad attitude or wasn't service minded. It's only been one time that the server forgot one of our orders (fries) but he came out soon after that with freshly made fries so it was ok. Overall I like going here but most of the times I order to go because I live just down the street.
(4)
Ryan T.
Let me just start off by saying that I love deep fried food as much as anyone, but the wings here were really not that great. Were it not for it being 60 cent Wing Tuesdays, I would be even more disappointed. Besides some of the wings being overcooked, the sizing of the wings were really inconsistent. Out of all the sauces that we tried, the only one that I really liked were the Asian Zing and Caribbean Jerk. The food aside, BWW is a great place to watch any sort of sports event. The decor and plethora of flat screen tvs is outstanding. In a perfect world if I could, I would bring my own food and just buy drinks here. That being said, I would still come back here to hang out with my friends, but I probably would have to go someplace before or after to pick up decent food.
(3)
Jyen A.
The service was really slow... I dont know if it was a bad night for our server but we had no service what so ever. Makes me not want to go back. Ever.
(1)
Melissa A.
Sunday, around 2:00 p.m., was drivin through the town, looking for a place to eat and saw "wings". Huge bar, lots of TV's playing different sports, lots of beer on tap and beer specials. Dos Equis (amber and lager) were both on special for $5 for the large glass, yay! Got the wild wings (we like to keep it spicy) and they were gooooood. It is a little pricey ($1.00 per wing), but definitely well worth it if you're looking for some kick. Nice and crunchy outside, juicy inside and as you brought the wing to your mouth, you could smell the heat coming off of it. Also got the basket of fries, which were, well...fries. My new favorite wings in Hawaii (and yes, it's better than the Shack). They validate parking, but we didn't know so we parked two blocks away. Came back just in time to stop the crack head from breaking our car window, so I recommend parking in their garage. My only gripe is our waitress was a little slow, they kept changing the TV that we were watching and it's aalllll the waaayyyy in Waikikiiiiii.
(4)
Omar M.
soooo good, atleast reminds me of the mainland. went here after a day at ala moana beach park (~10 min walk) great, various sauces as usual and ideal for that craving.
(4)
Kim M.
I like the wings here. They have a unique selection of sauces. My personal fave is the Mango Habanero :) It's spicy, sweet, and a little tangy! The spicy garlic is a winner too! It's not as spicy, but the garlicky flavor is killer :) I appreciate the fact that they have different flavors and not just different levels of spiciness. +1 for that. I haven't tried any of their other food items, just the wings.. I mean, after all... it's called Buffalo Wild Wings. LOL @ Emi's review. Seriously, she's not kidding about 'Manotopia' This place is always packed with guys every time I've gone. (I've only been to BWW a handful of times...) BWW is really big, nice, and clean inside. I like it. However, I'm not a fan of the location. It's right on the cusp of Waikiki... that could be a bad thing especially if you're drinking!!! O_o This is not someplace I would go on a regular basis, but I'll be back for some wings for sure! and for the BWW Blazin' Wing Challenge!
(3)
Marissa J.
It's a big bar, although there weren't a lot of people there. I guess it was an off night. The BIG TURN OFF was the service. The waiter we had was rude. He went by to everyone to get their order except my friend and I. It wasn't like we didn't look like we were going to order. He just completely ignored us. He's lucky that our party met the amount of automatic gratuity. He wouldn't have gotten much from me. Towards the end of the night he got better. I think he got the hint that he was being rude. The food was okay to me. Their known for their wings. My boyfriend and his friend got the spiciest wings on there and he said they were really hot. If you like hot wings and bad service come on down to Buffalo Wild Wings.
(3)
Frances B.
This is the place to go to for wings - mango habanero is the flavor of choice. I have yet to truly venture outside of ordering wings. I mean, it is called Buffalo Wild Wings. If it weren't for the company I have when I go and their mango habanero, I don't know how often I would go... Service is so-so. Most if the times I've gone I had to hunt a server down for either a refill on my water or the bill. Sometimes it takes a while before they even take my order. For wings, I will be as patient as can be... But every so often, the hunger comes out and her feet start tapping. So let's just say the wings are worth it.
(3)
Keahi R.
This buffalo wild wings is great! Always good, always friendly, it's right around the corner for me..they always have every game on, take out is great too. For a guy like me that loves sports and loves good food this place is my kind of joint..definitely go here if you are in the neighborhood, not super cheap but wont break ya either..
(4)
Reyna Q.
Sooo disappointed! When living in Las Vegas, we used to go to BWW atleast every week. After moving back to Hawaii, we finally decided to get our fix. It's definitely not the same. The food was alright. The atmosphere was bleh. The service was really nonexistent. Most of the workers seemed to be on something. I asked if they had fruit punch since it wasn't on the menu, but our waitress said, "No, we only have Fanta fruit punch." That's when I knew this wasn't gonna be a great experience. We ordered my 3 year old son a cheeseburger slammer; specifically saying it was for him, but they brought him the adult size. Tried to get our ticket validated and was sent to the front only to get sent back to the bar. Don't think we'll ever come back to this location!
(1)
Eddie A.
Almost didn't stay it was so hot when we got seated, don't mind sweating after the Wild sauce but not before. Took a bit to get service but after we did Gena was very nice Too many people standing around to not have quicker service. Food was tasty but varied quite a bit from the picture as far as size. Not the best experience at this location.
(3)
Don D.
Had wings at BWW on a Tuesday night! 60 cent wing nights is a good deal! We always try random sauces but the hottest we went today was the Wild. I love spicy food and this one had spice, but wasnt what I expected for a "second hottest from the top" list! Next time, the Blazin sauce! Minimum wing orders are 5 wings for each sauce so order up, cause thats some cheap wings! The place can get really busy on Tuesdays. As we were leaving, it was starting to fill up, probably around 8pm-ish. Parking is in the Discovery Bay center and BWW will validate, we ended up paying the guy $1 upon leaving. Weve gone a whole bunch of times, and we will be back again for sure! Jess K. was awesome and took real good care of our table.
(4)
Richard H.
The great thing about BWW is that you can watch the game or fights while drinking at the same time in a comfortable environment. The customer service was really great! anything i needed, i was able to get. The only thing that i felt was negative, was their prices. A bit pricey for the quantity and quality of the food. I usually go during 75cent wings day to save a few bucks but overall still a good place to go for a nice time out.
(4)
Kalani S.
If your a sports fanatic and happen to be in Waikiki this is a great place to watch a game. Bar is great and the food is ok. Best place to get what you want is at the bar.
(3)
Joe C.
There are at least 75 restaurants we could have used to order take out food from; we chose Buffalo Wild Wings. It had been nearly a year since we ordered from BWW. The last time they screwed up the order so bad I swore never again. What was I thinking tonight? Did I think they would have stepped up their customer service? Did I actually believe the staff at Buffalo Wild Wings was capable of taking a phone order and then packing the items from the order in to one take out order? I was so dreadfully wrong. I spent $67.00 dollars on food that took me two separate trips to pick up and it was cold and rubbery. I hope they enjoy my money, it is the last time I choose Buffalo Wild Wings.
(1)
Joseph G.
Usually okay, never great, but today they went over an hour at the bar without an offer of beer or food. Pretty bad way to deal with a regular that tips well, especially on a slow day. Maybe spend less time doing construction work behind the bar while you're open. Not a review of the staff. Next time, don't cut everyone.
(2)
Liz M.
I eat at this Buffalo Wild Wings at least once a week since I live right across the street and it is great! If it's just a party of one or two, I'd suggest sitting at the bar. Service is much faster and the bartenders are really cool. My favorite is Tiana. She is super awesome and definitely makes THE BEST Bloody Mary's. It's a great atmosphere, I'm always meeting new people, and you get to play trivia or poker while enjoying a great variety of beers on tap/mixed drinks and delicious wings. I recommend!
(5)
Juliann C.
Bleeehhh. Not a huge fan of this kind of food. But this is just my preference. It is a nice atmosphere though, and I always had awesome service here. They validate up to 4 hours of parking! yay! for $1.
(1)
Emi H.
Ladies, if you're in the mood to hook up with a man child then Buffalo Wild Wing's is the place for you. Welcome to Manotopia! When I walked into Buffalo Wild Wings with my BF I half expected there to be cavemen with clubs walking around in jeans drinking draft beer and grunting. No cavemen but lots of grunting and if you slapped a few beards on some of BWW's patrons I'm sure they could pass. BWW is TGIFriday's reincarnated but without the flair and the colored glass lamps. They easily have 40 plus television sets all blaring ESPN 1, 2, 3 and 47. I was waiting for someone to go into an epileptic seizure from the over stimulation of lights and sound. Manotopia fact: Man children need their sports or they will start throwing tantrums. You can give them a beer to pacify them but when paired with football or his sport of choice you can tame the beast. Also works well when punishing man child when he misbehaves, forgets your birthday or doesn't help with the dishes. Just call the cable company and cancel your service without telling them. Better yet, talk to a female operator and she'll gladly join in on your conspiracy as she most likely has a man child of her own who also needs a beat down. Our waiter who looked like he was fresh out of high school checked our IDs, "just in case I was the secret shopper." Darn and I thought it was because I looked like an underaged girl! One can dream. I immediately needed a beer to drown my obvious overaged womanhood in! Ordered a few blue moon drafts because this particular beer goes well with age and sarcasm. It was $.60 wing night at BWW's so we ordered the sweet wings and the "Buffalito" which was basically two buffalo chicken soft tacos with sour cream and hot sauce for $10.95. The wings were really delicious but definitely your run of the mill little baby wings so if you're hungry or a guy, you'll probably need a few orders to fill your man child belly. My BF liked the "Buffalito" but I took a bite and gave him the rest. It was tasteless man food served with tortilla chips and bottled salsa. Sigh...I think I'd rather eat tacos at Taco Bell. Our waiter was fairly attentive throughout the meal, although I think I would have liked it better if he had a ton of flair on his lapel. Everything always tastes better when served with a side of flair right? The other man children dining with us kept making remarks about the music at BWW. They play '90s chick rock 24/7. Hansen, the Cranberries, Alanis Morisette, it's a veritable Lillith Fair playlist of rock music. Perhaps man children like chick rock but can't openly admit it to anyone for fear of being an outcast in Manotopia. So they come to BWW, complain about the music openly to other man children, while inside they're secretly thinking about the next time they can watch "The Notebook" or "A Walk To Remember." Overall BWW is not for me but it was not built for an overaged girl with worldly tastes and a love of fruit, but rather for man children who love sports, fried chicken wings and chick rock. They should build a theme park once day called Manotopia where man children can run away for a week or two from their GFs or wives. They'll all wear sports jerseys, drink beer and talk about sports 24/7. Oh wait they already have something like that. It's called the "NFL Draft."
(3)
Kell S.
On holidays we have eaten here twice and will definitely be back before we leave. Great (pub) type food, Buffalo wings are amazing, build your own burgers are awesome also. Both visits we have had great friendly service, explained everything, could not do enough, had no problems waiting either, could not ask for more !! Wish we had something half this good in Oz :) thanks BWW.
(5)
Jason Y.
I fell in love with the Buffalo Wild Wings chain (AKA B.W.W.) when I was stationed in San Antonio, TX. Junk food, beer, and a gorgeous waitress who spoke with a Texas drawl... What's not to like? After I got back to Hawaii, I was relieved to learn that one had opened up here. I was less enthusiastic about the location. It's in Waikiki, which as a local (who works in a Waikiki Hotel), I tend to avoid it unless absolutely necessary. However, if you're looking for a place to eat in Waikiki that's not overrun by Japanese tourists - and there aren't many - this place is for you! FYI, I'm of Japanese descent and I work with Japanese tourists five days a week so I don't want to see or hear them on my days off. But I digress.... As with any other location, the must-order items are the fried pickles, the Jalepeno pepper bites, and THE WINGS (duh!). My personal favorite wings flavor is the buffalo dry rub. If you've never tried it, think Chex Mix flavored chicken wings. If you're a masochist, try the "Blazin'" flavored wings. It's the hottest wings they serve. I was only able to eat two, and my tongue was burning for the next half hour. Unfortunately, the love affair with B.W.W. fizzled when I went to the Waikiki location. At the end of our meal, I asked our server for a box for our left overs. She sounded annoyed by the request. It took her about 10 minutes for her to return with a take out box and the check. We waited about 15 minutes for her to come back to our table to collect the payment. I got tired of waiting and went to the front to pay, but the dude there told me I had to pay our server. So I went back and waited until we were finally able to flag her down. I'm not usually anal about time, but we wanted to make it to a movie after our meal. The 15% tip I left was in hindsight too good for the service we got. Next time, I'll do take-out. I sure miss that San Antonio location with their better service and hot waitress...
(2)
Felicia F.
Who needs lipstick to add color to your lips when you can eat Mango Habanero wings? Buffalo Wild Wings is great casual place to have a fun, late-night dinner with your closest and loudest friends. :) For approximately $140, we shared 50 wings, 2 orders of mushrooms, fried pickles, corn dogs, some random burger with fries and a whole sh*t load of beer. It was enough to fill our hungry tummies and quench our thirst. $150 may seem expensive for a late night snack, but it was definitely a lot cheaper than having to go elsewhere to entertain ourselves. Nothing is more fun than spending time with a bunch of loud drunks with "entertaining" stories. The great thing about this place being a sports bar is that it's ok to be obnoxious here. Thumbs up!
(3)
Gary P.
I'm usually not a big fan of chain restaurants but bww has it all figured out. Sports, beer, wings, what else could a guy want as long as all those things are consistent. We asked for the wings to be cooked a little loner so they come out crispy and they came out perfect for us.
(4)
Lulu C.
I'm not a sports fan plus I don't drink anyone so it wasn't for me but it may be for you. My colleagues enjoyed themselves so you may like it too...
(3)
Nimai W.
People love to hate on this place. Me? I hate to, but I love it. Or at least, I love things about it. I was tempted to give Buffalo's four stars. I'm not a wings guy, but I'll go for some boneless wings, and they do them well. The seasonings for their wings are so good! I've tried about half of the wet sauces and a few dry seasonings, they were all delicious. The Mango Habanero, Classic Buffalo, Garlic Parmesan, the Hot Buffalo (second hottest on the menu) kicked my ass. The tear ducts were open. My girlfriend thought a few were too salty, such as the garlic parmesan. The carrots and celery they serve up with them is a welcomed addition to the meal. They're actually crisp, moist, and fresh tasting. What a novel idea! Not just some chalky, dried up baby carrots that have been sitting out all day. Several months ago, I came here twice. The service was actually awesome. I was so impressed! Since then they must have lost a manager or two because service has taken a dive. Beyond that, the beer these past few times was bad. It was warm and watery. My server neglects to bring it to me until after our food arrives. Yet judging by how much perspiration there was flowing down the side of the glass, it must have been sitting for a good ten minutes. Or they used a warm, wet glass. "Dude, just get water next time." Uhhhhhh you want me to drink water with my wings? Please leave. Now. Parking is cheap with validation, $1 for 4 hrs, but it's very limited. Going on a game day or when there are specials? Good luck. It's funny, you drive around the lot thinking you're going up a level to all this other parking.. Nope, it's a small lot. Still, I do love those wings. I hate to say it, but I'll probably go back soon. I'm holding out as long as I can.
(3)
Alysha K.
Went to BWW to watch a Monday night football playoff's game and it was c-r-o-w-d-e-d! However, even though it was packed, our waiter was super attentive and gave us really good service. He checked on us quite a few times to make sure we needed anything and even refilled our waters multiple times without us having to ask. The wings itself were okay. On this particular night it was 60 cents a piece so can't really complain. My fav flavor was the salt & vinegar. It was tasty and crispy. The nachos was so huge and they put anything & everything you can think of on there. A little too much that they chips itself became soggy really quick. All it all, good experience. The crowd was fun, service was above & beyond, and food was alright!
(4)
Marielle T.
I had dinner with some girlfriends there last night. I would have given this place two stars because 1) service was slow for a house that wasn't full and 2) it took an hour for our food to make it on the table. We watched people come and leave - it's a good thing we were enjoying our drinks and conversation! Our food arrived 10 minutes after bringing the late food to our waiter's attention. We got our appetizer (fried pickles) last! At that point I was hangry - and about to talk to the manager about it. Surprisingly, the wait staff beat me to it. Our waiter had told the manager it took too long for our food to come out - so we had buffalo wings on the house! The manager came out and apologized, too. They definitely need to work on speeding up service, but I'm mostly impressed by the staff taking ownership and their professionalism. They're on the right track to improving business if they keep it up!
(3)
Tamra P.
If the inside workings of a brain of a man with ADD were to be turned into a bar concept, this would be it with the 10 TVs per person minimum. Well I guess that would be 99% of the male population so no wonder the ratio here is like 90% male. The other 10% are females that were dragged here by men and agreed because they were either too drunk or too hungry to protest. It was after 10pm on a Friday night and I was in desperate need of food, much to my husband's delight we indulged his burning desire for buffalo wings. I got a grilled chicken sandwich with spicy sauce. He got boneless buffalo wings with some sort of spicy sauce - there are a million sauces to choose from. Both were pretty good. Service was friendly and efficient. We played some trivia on one of the 400 TVs with our controllers and my husband probably took in snippets of about 35 different games. Biggest perk was that I have secured mega bonus points with the hubby for going with him. I'm already thinking how I will use that. Chick flick marathon? Girl's night out? Make him vacuum this weekend? Oh the possibilities.
(3)
Austin B.
So after work, instead of going home, my friends and I decided to get some food. My friend suggested Buffalo Wild Wings. Wanting to see what it was about, I naturally checked Yelp and the company's web site. Reading other's reviews, we went in expecting the worst when it came to service. Our server, however, was wonderful and she made the experience so pleasant that we would come back. Likes: We didn't realize Tuesdays were $0.60 wing day. At this price, the wings were a pretty good price. Because of this, we got to try A LOT of sauces. They also have a bunch of other reasonably priced side orders (steamed rice for all the Asians out there). Oh yeah, and $1 validated parking. Dislikes: Some of the flavors weren't good. The asian zing tasted like wings with Thai chili sauce, and while it wasn't horrible, I can get a better flavor with Sam's Club rotisserie chicken and the Thai chili sauce. Some of the other wings had too much sauce and the skin was soggy and unappetizing (so much sauce that I didn't need ranch). The wings that had a crunchy skin were good though. Favorites: Someone got dry wings, and they were good because they had no sauce to make them soggy (and I could dip it in ranch). The garlic parmesan one was tasty too. I'll definitely be back here on a Tuesday. I think I'll get more dry wings next time I visit. I'll also give them a call and see if the server is there so I can request to have her. She was awesome!
(4)
Jerrene T.
I am not a fan of Buffalo Wild Wings... It's not like I haven't given them numerous chances either. My husband likes the fact that there are sporting events on every TV and they have good wings and beer. I agree with him on the first thing... if you love sports, you are sure to love BWW for that. However, their wings and beer aren't that good if they never come by to take your order for either. Their service is terrible... I am not sure why they don't do anything about it... maybe it's because they know they can skate by on the fact that they show sports constantly which appeases most men. However, their wings are okay... I am sure I can do better at home with some frozen wings and a sauce recipe from allrecipes.com . Make sure you're not in a hurry and you'll be okay here. Thank goodness they offer validated parking otherwise you'd be paying an arm and a leg to park somewhere in Waikiki. Also, they do show UFC events for a cover charge.
(2)
Steve B.
Needing a quick snack in the afternoon to tie us over to dinner and we stopped in here. **First the wings were great, no issues at all, served up hot and spicy just as we had asked, and they were quick too. **Service was excellent as well, very attentive However one thing that really seemed to bug me slightly was the funky smell of the restaurant. It was subtle, yet still disgusting at the same time. It really stuck with me though, and just seemed that one too many beers had been spilled on the carpet and not fully cleaned afterwards. I'm sure a good deep carpet cleaning would bring this rating up to a 5 star.
(3)
Steve P.
Great place!
(5)
Jensine S.
This review is for pay-per-view events. Went this Saturday to watch UFC #148. $10 cover and it was standing room only! I never had to stand and watch before. Standing is just part of it.. the set up in there is not really meant for standing room. I felt like I was in the way most times. In actuality I give BWW a 2 1/2 because the waitress did keep it coming with my New Castles which helped the mind stray away from the fact that you are standing in the walk way... and for actually having a gagillion tvs. Really need to make it early to this joint if you want to sit on a table. Oh and another thing, the parking garage was also full when we got there so we had to park behind The Modern Hotel in the Marina.
(2)
John F.
I was there this morning for the NFL opening games. Service was very attentive but the boneless wings very, very sub par. Parking in the building is only $1 with validation from the restaurant. Go to watch the game but eat elsewhere.
(2)
Kara P.
We went early during the day..Jeremy was our waiter...he was awesome, our food came out quickly and our drinks never got past half empty...he took care of us in a timely fashion, we got our parking validated quickly and enjoyed our time and food there!!!
(5)
Chase R.
We ordered the medium buffalo sauce and there was barely any sauce and we didn't get our food for like 30 minutes. The fries were cold by the time we finished the wings. The salad didn't come with the dressing and we had to ask for it once the salad came. But, still, great wings (but not enough sauce) great environment.
(2)
Leeward R.
I don't konw what everyone else is expecting, but I went to BWW for lunch with three other people and I thought it was great. I have been to BWW's in Virginia, North Carolina, and Florida before and this one was no exception. I loved the wings, and the atmosphere. The waitress, Mandy was great and came back to check on us a couple of times. I never had to wait for a beer. She asked us if we wanted separate checks when we first sat down and confirmed right before ringing us out that, we still wanted separate checks. It was a very good experience and I will definately go back.
(5)
Elysia R.
I see that average three stars rating is mostly given but I will give it a four because I had a great second time here. My first experience was about five days ago when my best friend wanted to eat some wings and a few drinks. We got there at 11PM I believe, we seated ourselves. Let me tell you, for a sports bar, it was pretty dead. Maybe 3 high tops were occupied, three at the bar, and 5 tables in the center. That was it, and it was just DEAD! Second time, I decided to take my boyfriend along this past Friday and we got there at 9PM, place was filled up but not so bad. It was pretty chill and it was much more lively. Location: Right across Red Lobster with an ABC Store next to it. Parking: Can be a bit tricky finding it but when you make a left turn, make a first right into an alley, second right and you are in a garage. Validation and pay only $1. Price: For two people, we paid $65 so it was not bad. We ordered The Sampler which includes nachos, 5 pieces of your choice boneless or with bones wings and sauce, 4 cheese sticks, and onion rings and only for $16. Cant go wrong, the thing was pretty huge. Then we ordered the 24 piece wings with jammin jalapenos, spicy garlic, mango habanera, , and garlic parmesan. One tall beer, 2 grey goose cranberry, and 1 black cherry mojito. Plus the tips, we paid $80. Favorite: Jammin Jalapeno sauce and the Black Cherry Mojito!!!! YUMMY! Service: First time here, I forgot her name because she totally ignored us and took an hour for our food while the people who sat next to us, came in later, ordered after, and got their food half an hour before us! Uncool! Second time experience was AWESOME. We had Daniel as our server, you know the one with the South American accent? He was really nice, helpful, and constantly checked on us. That is why he got an extra tip instead of the 15% thing. Bathroom: Fairly clean but why is the soap dispenser so high? I think because the place has many 6 feet tall customers? Idk, but this 5'2" Filipina got some soap on her face -___- Overall: Will be back for more winggggs!
(4)
Jarrett H.
I wouldn't say the food was A-Ok, more like Ok. My friend and I went to this place for the 60 cents wings. Everything had that premade flavor to it. Some wings were better than the other but I was not really happy that I had a tiny wing then a large wing, small drumette then a large drumette. The pieces were not uniform. I had a hard time using a wing de-boning technique (see youtube) which means chicken was definitely not fresh or possibly recooked. Meh, cant expect much for 60 cents a wing but would I have been upset if it was regular price. Here is my ranking of what we ate. 1. Asian Zinger - this was actually pretty good. nice sweet and savory mixture. 2. Jerk Chicken - nice flavor with a Jamaican flare. 3. Buffalo - basic fried chicken with a little kick. 4. Honey BBQ - Not bad but a very basic honey BBQ. 5. Parmesan Garlic - weird, like eating fried chicken with pesto. 6. Spicy Garlic - Not spicy, no major garlic flavor. Service - Good. Waitress was friendly and helpful and refilled my drink many times. Ambiance - Saving Grace from getting a 2 star. For a bar scene, very good. For sports, it would be a great place to go with your friends and have a few beers. Tons of TVs everywhere. Just don't expect the food to be great. I recommend this place maybe as a place to hang with your friends. Maybe not so much as a place to eat.
(3)
Kai B.
beer, wings, tv, let's go homes PROS: if you like to watch sports 24/7 (like the bf) this will get you off your couch. there's tv's every where you look, and you can request for them to change the station to what you want. for the most part, every time i've gone the service has been excellent. they are very friendly and helpful. the servers work well together, so when you wanna pull tables together cause more homes came to the bar seating (where you don't have to wait for a table) they don't get too upset cause you're takin away tables from their sections. and who doesn't love wings!!! i mean i don't care for wings with bones, but i LOVE boneless wings! and of course all the other munches... CONS: parking can be easy to miss, but they validate (it came out to $1). if you go on certain nights (tuesdays especially) at certain times, be prepared to wait. WHAT I ATE: - SWEET BBQ BONELESS WINGS: omg i'm in heaven! pretty standard crispy chicken with bbq sauce...almost guaranteed that everyone will like it... - HOT BONELESS WINGS: i felt the heat. i didn't care for it. I like it when spicy has heat with a hint of sweet...this was straight hot sauce. - PARMESAN GARLIC BONELESS WINGS: barf. others like it...me not so much. it is CHEESY! the bf thought it tasted like cheese bread, the bf is also an idiot cause it tasted like chicken covered in a lot of melted parmesan cheese. i didn't care for it cause the cheese overpowered the chicken...i like to taste the crunch of the skin and the chicken flavor - ONION RINGS: pretty straight forward. comes with a chipotle mayo sauce like thing which is pretty tasty. - BLACK CHERRY MOJITO: YUM!! sweet treat for me! can't taste the alcohol that much and it's really yummy. i ALWAYS get this when i come here TIPS: - if you're driving TOWARDS ala moana, turn right at the light (right after mcdonalds), make the first right and go up the second ramp for parking (first ramp is service entrance) don't forget to validate it - tuesdays wing nights (discounted wings) - thursdays boneless wing nights (discounted wings) - can mix and match sauces but (i think) you need to order minimum of 5 - you have to order (ranch/blue cheese) sauce and celery, not automatic with wings - you don't have to wait for a table if you go to the bar section - they have trivia (interactive)
(4)
Lisa S.
Their wings and choice of sauces are great, but this place SUCKS ASS when it comes to service. I've been here a few times and each time it takes them 5-10min to bring us drinks. Oh and the food, you'll be lucky to get that before you finish your drink. I never can understand why it's always well staffed but they take forever to give you food n drinks. Epic fail on their end. No wonder the bar is always full. At least you'll get tour drink faster. Sheesh! So my recommendation, pretty good wings and simple burger stuff, but make sure you have ample time when dining there because you'll be there for a while.
(2)
Tyler D.
No wait at all. Our service was ok. Food was delicious. WE will be repeat customers for sure!!
(4)
Morgan M.
Pulled pork sandwich is more like pulled crusty shoe leather, it was so hard I almost cracked a tooth on it, looked like steel wool that's been used to clean a grease trap and been left under a heat lamp for 2 days.....nasty! Okay still new to this so I guess didn't send first review here is the second and it's no better than the first. I am a contractor and work 14 hour days 7 days a week. I take my crew out to eat for lunch every day. we have been here 3 days a week on average and the past week or so the food quality has gone into the toilet. I didn't eat last time and didn't get to eat this time since they didn't get me my food till 10 min. after my guys did. I had a ceasars salad with grilled chiken breat, they had grilled chicken breast sandwich. So all you foodies and chefs out there...tell me what's wrong with this picture?!!!!!! Don't go here it's not WORTH it unless you want to go on the Buffalo Wild Wings diet and eat nothing! They suck!
(1)
Chris L.
Gotta say that wings are my favorite bar food. So can you imagine how excited I was when we were invited to go to Buffalo Wild Wings by some friends? Buffalo Wild Wings is a sports bar chain that only recently came to Hawaii. Well recent as in the last few years. Its one of those places you can go to find beer, wings, and sports fans. I remember the first time I went, there was a game between the Detroit Lions and Chicago Bears. There were a ton of fresh bandwagon jumpers supporting the once 0-16 Lions and a few die hard Bears fans. Oops sorry, tangent... We got there at around 7 o clock on a Wednesday and it wasn't as busy as a Sunday or Monday night. The friends we came with told us that it was a family get-together who were entertaining a few friends from Japan. The small group that we thought we were joining was a party of 22. But the service guys did a good job making sure that everyone got what they ordered. Even the slight language barrier, the service was pretty good. Getting to the wings, the wings were...alright. They did have a pretty wide range of spiciness that you could order your wings. I can't remember what the hottest sauce was but I'm sure the word "atomic or death" was in the name. But for the not so iron clad stomached people, they have mild flavors that are more savory and sweet than spicy. One of the main reasons why I gave such a nuke -warm rating was because of the beer. Or how should I say this the lack there of? First of all when you look at the menu, the long list of beer is impressive. They have European imports, Asian imports, and all the domestics... on the menu. The first drink I tried to order was PBR. Gotta have an ice cold PBR right? Nope, they ran out. Then I ordered a Sam Adams Oktoberfest, which the waiter was so kind to check the back but they were out too. I had originally wanted to go on the lighter side but had to go with my favorite red, Killian's. Which I was surprised they had on tap. It was rare to find Killian's on tap. But that didn't stop there. The four other people that i was sitting with, also had to change their drink multiple times. We didn't want to kill the messenger but man this was getting frustrating. After everyone settled on their 3rd and 4th choices, the service seemed to level out. So maybe it wasn't the best experience I could of had but it was still ok for a Thursday night. I got my wings, beer, and a good time with friends and their out-of-town guests. I'm gonna have to make sure I come back to review them again. I feel like these guys can do better than 3 stars. Hopefully when I come back the Tampa Bay Bucs will be playing Monday Night Football, PBR will be ice cold, and the wings will be plentiful...oh and the BUCs get a win of course. Dookster OUT!
(3)
Caitlin T.
I have to admit, when living in Michigan we had a BWW about a mile away and we went there usually once a week. We finally made it down to this one after living here for 4 months. We love their wings. Bad sides: They cost almost 2 times as much as they were in MI. We parked across the street above Red Lobster and it cost us $12. We need to find the other parking lot. For an almost $50 meal, we will go somewhere nicer. This doesn't mean we won't miss those delicious little things. We bought the sauce to make our own at home. If you buy 2 you get one free so its $11 for 3 bottles. IDcard promo is get 6 traditional wings free for every 12 traditional wings you buy. They also play most (if not all) of the football games on Sunday.
(3)
C S.
I have been a loyal customer here because the service was great and the wings were always delicious. But after my recent visit here I can say with no regrets that I'll only be picking up take out. It was 60 cent Tuesdays on my most recent visit and the service was just horrible. When walking through the door I had already felt as if my friends and I were not.welcomed, I dont know if the staff just had a bad night but i could feel the tension. It felt like our server didn't want to work at all-there were times during our stay where we couldnt even find him at all, the food took awhile to come out and it was hard to get water refills. The atmosphere in general was just not welcoming. The food was great as always which was why we'll only be picking up take out from now on.
(2)
Lup Wah M.
My husband and I took a chance at eating here since we always pass by. When we arrived, it was pretty quit, but of course we dined in the middle of the day as a late snack. We ordered the original wings and chips & dip. Although the service took our orders quickly, the food took awhile. However, when the food arrived, I have to say it was pretty good. The part that impressed me was how much blue cheese the server gave us. When he dropped the wings off he left us with two small containers of cheese. Naturally, both my husband and I are thinking the same thing .. that we are going to need way more cheese. So we eat, go through our cheese and ask for me. The server then drops of only one small container of cheese. Mind you, these container for the cheese is about the size of a small jello shot. Again, both me and my husband look at each other and say, "No way! We need way more blue cheese than this!" So while we wait for the server to come back we continue eating. This is where I am impressed ... the small container of cheese the server gave us was the perfect amount for whatever wings we had left. So in the end we did not need to ask for me. Simply brilliant portion size. Anyway, this is a place we will definitely dine again. We also was told that we came at a right time because usually it is packed and there is a waiting time. We dined about 2pm.
(4)
Daniel K.
I keep coming back, because I can't resist the spicy garlic, asian zing and mango habanero wings, Beer selection is decent and wall-to-wall televisions giving you multiple views from any vantage point. Surprised there aren't any tv's in the bathroom. Only ordered the wings, but there are the usual bar items like nachos, ribs and fries. Salads are also on on the menu, but not sure who orders salads at a sports bar. So why 3-stars? Based on the hot wing temperature scale, it's very mild or screaming hot. Service is efficient when it's less busy, but other times we couldn't coral staff to get a drink order and the wings went MIA till we reported it missing. Asked about changing the channel on one of the 75 sets, but this was more difficult than ordering a drink. Still, not to be missed, because they have the best "variety" of wings in town.
(3)
Justin B.
This review is for the Sunday NFL setup. Today was an epic failure of embarrassing proportions. Failures to meet expectaions of a so-called sports bar below: 1) the bar didnt even open its doors until minutes before kickoff while an angry and hungry mob queued up outside. Why they wouldnt give these poor individuals a chance to have breakfast and listen to some pregame analysis is beyond me. Perhaps theyre sick of money. 2) surely once we were inside all of the games would already be tuned in to an assigned tv to allow fans to select the proper table. Embarassingly enough they not only hadnt selected games for each tv, but tey hadnt even tested their satallite properly. None of the satallite games were showing for the first 45 minutes. Countless fans sat helplessly as their game transpired in a vacuum far away. 3) the eagles rams game was on the sound and the tv broadcast with soubd was ahead of another tv showing the game which we all know ruins the game for the viewer of the slower tv. 4) it goes without saying that bdubs food and beer selectionis pure garbage, and the added indignity of their joke managemet has punched my ticket to any other bar but this house of horrors. This is a public service announcement to avoid this dump at all costs. I would rather watch the games at guantanamo bay!
(1)
Kevin Z.
There are not too many local places in Waikiki/Honolulu that show PPVs or have as many tvs as BWW. FYI if you're going to watch a PPV there make sure you get there aroudn 3, they start to charge $10 at 4, & the closer you get to fight time the less chance you have to find a seat (common sense, but gotta say it for the rookies). Food is always good (wing wise that is), but a bit of a smaller selection than on the mainland. Staff is friendly & it's kept clean. Majority rules here so if you wanna hear the game you wanna watch you better hope so does everyone else otherwise no dice! If you don't have wheels & want to watch a game or PPV this is your best bet.
(4)
Terrance T.
Horrible service. Then the waitress got pissed at us because we told her our food was cold.
(1)
Michael S.
I can't believe I've been going to Buffalo Wild Wings since it opened and have never written a review Parking: 1$ validated parking in the Discovery Center Parking lot. Not many other free options other then across the street at Ala Wai boat harbor Atmosphere: Buffalo Wild Wings or BWW is a straightforward restaurant chain that really focuses in on sports and Tvs. I've been about a dozen times and every visit has been consistent and the place is always clean and lively. One especially cool thing about is the free trivia & card games that you can play here (also available for your iphone) Service: On my last visit(for the Sunday NFL Afternoon game) the place was pretty empty with most of the people sitting in the bar area. Service was has always been fine. One postive thing to note is if I ever emailed management they always returned my messages regarding my request. BWW does have wifi but its sometimes sketchy. Price: You should expect to be able to eat here for under 15$ with burgers and pupus going about $10. Tuesdays & Thursdays they have discounted reg and boneless wings but you do have to buy in 6. They also have all you can eat wings, drinks and fries for about $12. One positive is that BWW always has good promotions that can make eating there pretty cheap. Drinks are usually on the pricer side with most domestic beers being $4-5+ Food: Buffalo wild wings is another chain so don't expect the freshest and healthiest food for you. Nothing is particularly super awesome but most usually go for the total package of wings, sports and atmosphere. If you do want to try something kind of fun go for the Tuesday night deal and try as many of the sauces as you can eat. The boneless wings special on Thursday is slightly more and easier to eat but a lot worst for you then the regular wings. Overall: I usually like to go to BWW for the atmosphere and the ability to watch nearly any sporting event. The I also like bringing my fantasy football team there for draft day if only because they usually hook us up for some freebies. If you don't mind the prices and the chain type food then go for the sports and trivia.
(3)
Chantel C.
I'm going to put it out there, and just say it.... I don't like buffalo wings. There! Why did I go? I was invited by a friend of mine to their soft opening months ago. For appetizers I chose the kalua pork sliders (errrr... I wouldn't order them again - I liked D&B's ones better), and 'the sampler.' The sampler was actually really good because it came with some boneless wings, onion rings, mozzarella sticks, and nachos. I had a revelation with the sampler... I like buffalo wings... but minus the bones! Of course, who wants to gnaw on little tiny wings when you can just pop in half or a whole boneless chicken wing? Greatest invention ever. I am a fan of their Honey BBQ sauce. I also liked the Mango habanero. Not as much of a fan of the Jamaican jerk sauce. It's really awesome that they have a large variety of sauces for you wings. The onion rings and mozzarella sticks were really good, but I'll pass on the nachos next time - yuck (do they actually call those real nachos??!! Why's it so hard to find good nachos & Mexican food here in Hawaii?). The food was A-OK (other than the boneless wings). I tried some salad that was not memorable at all. Recently, I revisited BWW for the UFC fight. They charge $10 to get in. It was packed and full of dudes. It was a cool atmosphere to get baptized into the world of UFC - there was a lot of energy. Lots of LCD TV's, so pretty much anywhere you sit, you'll get a good view. I'd come back here for some pupus and beer - they've got a nice selection of beers. They've got my fave beers on tap - Newcastle, Heineken, and Blue Moon. I'm a happy girl with the beer and wing sauce selection. Thursdays makes me an extra happy 'pake' girl with Boneless Thursdays - the boneless wings are 75 cents each, minimum of 5 pieces. P.S. Park in the back garage. It's $1 with validation.
(4)
Michael E W.
Junk.com
(2)
Megan C.
Omg, love their wings! I've been to a few BWWs in Oregon, and have been enchanted ever since, lol. I highly suggest the Caribbean jerk - sweet with a cinnamon-like kick, parmesian garlic, and Asian zing. For those who can handle spice, the mango habanero is AWESOME - sweet with some spice! My girlfriends and I went last night and the service was great! Waiter was very knowledgable about the menu and immediately asked if we wanted separate checks, which I like because we usually want separate checks, but will forget to ask ahead of time. Hosts were very nice and the tables were clean! Lots of tvs to watch from every angle. We ordered the jalapeño pepper bites as an appetizer, which is exactly like jack in the box's jalapeño poppers, but cheesier and not spicy at all. It came out quick though! We split the large traditional wings and got 4 different sauces, and ordered a few other entrees. The food came fairly quickly and was nice and hot! Can't wait to come here again!!
(3)
Satoshi K.
Boo this place. The food presentation is awkward and the beer is overpriced. And it feels cold dark. The service is good. But the product is poor.
(2)
Beverly P.
Food was pretty good, but nothing extraordinary. We tried a lot of the flavors and the Asian Zing wad my favorite of the night, next to the Honey BBQ. We also tried the Blazing, which wasn't too bad but it will do some serious damage if consumed heavily :) The service was pretty good. The waitress was basically a blunt bitch, but for some reason I just loved her! I can always appreciate a person who just tells it like it is.
(3)
Terrance M.
Worst service ever, we waited 20 mins for them to bring my father in laws beer after they served us. Wife and mother in law ordered a salad order came 45 min later, keep in mind it was not busy, then once salad arrived there were no utensils had to wait another 15 min just to get a plastic fork that she placed on the table without even putting a napkin under it. Wings were worse very dry I was so disappointed because I always wanted to go to this restaurant, I heard good things and had higher expectations, but it is what it is. The worse part was when they started cleaning windows right behind us while we were eating
(1)
Gene K.
This is definitely one of my favorite sports bars on Oahu. This reminds me of the large, spacious sports bars in Florida that I used to frequent. Now there aren't multiple giant projection screens here like in other places, but there are plenty of flat screens to watch whatever game you want to see. Although the website doesn't say so, it opens early on Saturday mornings for college football and they have a small breakfast menu + wings until 11am. At 11am, it's regular menu only. They also serve coffee in the morning with free refills. But, the service sucks. Our food didn't come after 45 minutes and our waiter didn't even apologize. The portuguese sausage was cold. It must have been sitting around. Big thumbs down. I was starving! But they'll change unwatched TVs to whatever channel you want. You can park at the Discovery Bay parking garage, validated for $1 for 4 hours. I'm coming back next Saturday for the next game!
(3)
August A.
Short and sweet here. The wings are decent (by Hawaii standards...low for Las Vegas taste), drinks are plentiful, and the TVs cover the entire walled area. Always a good, late night sports bar (2am closing time, both bar/kitchen).
(3)
Travis M.
Came here to watch the UFC fights at 7 am!! Damn that was early, so I order me a bloody mary and since I'm there, why not some wings for breakfast too. The bloody mary was better than average, so that was good. The wings were cooked perfectly and the Honey BBQ sauce is a must get as I might even just buy the sauce and make that at home. For some reason the Honey BBQ had the perfect taste for me. Now for the other sauces, we got, some kind of Mango spice and regular Hot sauce. The mango one had lots of exotic flavors that worked for me, still don't know if it was worth getting again, but it was good. The Hot sauce I would not get again as there was not enough taste to it, it was missing the salt and tang that buffalo wings should have. Did I mention that there are like 40 flat panel screens all up in here. So this a great place to watch sports as no one will get in your way of the games/events. If I do come back I definitely will get the Honey BBQ wings again.
(4)
Cassie T.
So many choices!!!! Love the spicy garlic, Asian zing, and honey BBQ. The service is hit or miss.
(4)
Elbert K.
Offer a very decent buffalo wing. I'd rate it about a 6.5 out of 10 on the great wing scale. They have a whole bunch of sauces (I'd say around 15 sauces) ranging from hot, medium, garlic, and various other sauces. The atmosphere is very into sporting venues and they keep the wings and beer flowing to keep people satisfied. They offer boneless wing night, and I don't quite remember the price, but let me just say it isn't worth going too. Their bone wings are very decent, but their wingless doesn't shine on a dark day. They also offer regular wing night for around $0.80. It gets pretty packed though especially around game times (we watched the Saints wreck the Cardinals).
(4)
Margaret B.
Pros: TVs, free wi fi, lots of tables. Cons: I can stare at the menu for 5 minutes and nothing appeals. The food is just ok. The ambiance is like a Auto Parts store. We go here often because its easy and pickings are slim in the area, but otherwise would avoid.
(2)
Jeronimo C.
I expected more from a place that charges premium prices for comort foods. The wings were tasty as expected. I was disapointed with the ceasr salad because it was smaller than i remember at other BWW. Service was ok.
(3)
Brad H.
BWW in Waikiki!!! If you have never been before and you love wings, this is a place you must go. Despite their chain-like feel, they still have some of my favorite wings. Even in Vegas BWW was always a great place to grab a beer and watch the game. They have a good beer selection compromising of about 10-15 drafts or so. They have Mirror Pond, so I'm good. Make sure to go on Tuesday for the wing and drink specials. Bad: The locations on the mainland will "spin" your wings in 2 different sauces without thinking twice. this location won't. If your lucky you will get a waitress willing to pour another sauce on top of the already spun wings. Also, the service at this location is hit and miss, I ususally sit at the bar to avoid any problems. But no matter how bad it gets I will always come back for the wings.
(4)
Mandi P.
I am not going to lie I was extremely disappointed with BWW today. My husband and I went to eat here for lunch and the service was almost nonexistent. The only time we saw our waitress was when she took our order and when she came back to tell us our food order had been messed up (we had been waiting 45 minutes for our food already). Although she did apologize for it, my husband and I got the impression it was more for the sake of her tip. We have a BWW back home and it is 1000 times better than this one. The boneless "wings" were more like tenders and there was hardly any sauce. We will probably never be back...we could make better wings at home!
(2)
Timothy W.
Not the best wild wing experience. The problem? The same as with many establishments in Honolulu, they cater mainly to tourists, which means they aren't interested in making the extra effort or spending a few extra pennies to get repeat business, to sum it up it's the small things like not automatically bringing celery to the table with wings, you can get it for free, but you have to ask. I have been to 5 different wild wings, but this was the most generic. Plenty of TVs, wings were good, but you can just tell it isn't the full experience.
(2)
Stevie K.
Horrible, dirty, rude staff!! This was by far the worse buffalo wild wings i have ever stepped foot into. It took 2 hours to get a salad. The appetizer was cold and the waitress was super rude
(1)
Maggie L.
My friends and I actually discovered this chain restaurant in Hawaii! How crazy!! Instead of experiencing Hawaii by trying out new Hawaiian food, we're here snacking on some uberly delicious buffalo wings! Shame on us! But this place was amazing. That's right, ah-ma-zing! You'll never look at buffalo wings from other joints the same way. We got our wings to go so that we can eat with the rest of the folks at the hotel and when we were done, full and satisfied, we were still craving for more! Now that's what I call some good ass wings.
(5)
Iris M.
My friends had decided to come here so it was my first time, but I'm glad I did it. The service was great and our waiter was very polite and funny at the same time. Our orders came in on time although ordering them was a different story, since we were such a big group our waiter got slightly confused every time he came over as to who ordered what. The wings were awesome and the sauces superb! I'd definitely come back here again. I just hope the mainland ones have just as good and funny service with aloha!!!!
(4)
Marc L.
This place is the happening spot for any major sports event. They have numerous LCD screens to watch anything from baseball to UFC. Awesome spot to just hang with friends and drink. Their chicken can sometimes be a little skinny and small but the sauces are to die for. They have a wide variety of sauces to choose from and on tuesdays they offer 60 cent wings. I was also amazed to see that they actually serve side orders of rice unlike hooters. I highly recommend the mango habanero sauce. That thing is a creeper just saying.
(3)
John O.
Come here for the beer and sports and try to grab a seat at the bar. Otherwise, expect the service to suck really, really, really bad!
(1)
George L.
went there for lunch today. not busy at all. Great wings and Mandy (our server) was great. we will return
(4)
JM A.
Had to make an account just to write about how damn shitty this place is. Coming from another server, the service here sucks major assets. I don't recommend this place to anyone. My wife and I enjoyed the wings, the only thing is it came out 5 damn hours later. On top of that our server Kristen took another 6 months to come back to our table to take our order. The service isn't great and we're probably never going back there again. Thanks Buffalo Wild Wings in Waikiki for wasting 50 hours of our lives waiting for our food on a slow ass night, thanks!
(1)
Forest F.
If you want to watch every game on Saturday or Sunday Buffalo Wild Wings is the spot. They have TV's everywhere and its packed with lots of tourists and transplants. The food however is NASTY. We had a party of 10 everyone pretty much ordered different things and everyone thought the food was awful. I personally won't ever eat here again. There are plenty other places that show the games and the food is much better.
(1)
a t.
Lousy wings and way to expensive. My wife and 2 kids would pick Hooters any day over Buffalo Wild Wings. The wings here are tiny. They were served cold, and the mangers service suck. Don't waste your money at this place
(1)
Lesley S.
This is a great place to hang out with the family and friends. I had the boneless wild wings. It was super spicy and ono. There is a nice selection of beer. It is a loud place, so it is not good for babies. There were a couple of families there with small children. The kids appeared to like the food.
(4)
Miles E.
Hmm, best place for wings on Oahu for sure. Cheap, but not cheap food. Great beer selection and cool atmosphere. And honestly, some of the waitresses are better looking than the 'talent' at Hooters.
(4)
Rachel S.
The only reason I'd give this place 1 star is because the wings were pretty good, however the service was horrible. We had the blonde waitress. She took our order and was rushing us the whole time. She kept trying to walk away and we had to keep telling her we weren't finished with our order (and we only ordered 3 things). And she didn't even bother to ask what kind of dressing or vegetables we wanted (it comes with the wings!) and when she brought our food almost an hour later she didn't bring any dressing or vegetables and we had to ask for it even though it comes with the wings! And it took her literally over 15 minutes just to bring out ranch and celery so we ended up eating most of the wings without dip. She never once asked if we wanted our drinks refilled and she never once came to check up on us. When we tried to flag her down to ask for a refill on our sodas she just walked right past us. I kid you not. So we ate our food with no drinks either. I will never return here again. When I get service like this it just ruins my day.
(1)
Stacey K.
The service is horrible!!! I don't understand how there are so many servers yet it is impossible for my beer to arrive cold or my food to be hot? I've been here twice and both time service was some of the worst I've ever had in Hawaii. I'm sticking to the Shack. The wings weren't even that great either (and I love my wings super SPICY).. probably was the combination of the long wait, cold food, and warm beer... and the food just blows. ugh. i don't think i can emphasize how horrible it is for a WINGS + BEER place to have such shitty service that BEER is WARM and long wait for food is COLD. I was on the verge of getting the beer, napkins, etc. for myself cause my server was getting a manicure next door. YOU SUCK!!!!!!!!!
(2)
S L.
Walked into this restaurant early in the evening because my sister and I were feeling like some wings. The hostess was unwelcoming and rude. She asked us if we wanted to sit in the bar or at a table. We were trying to decide (which was hard to do because it was so dark inside) and I caught the hostess and one of the servers rolling their eyes at each other while we were deciding where we'd prefer to sit. Long story short, the girls who work here HAVE ATTITUDES. We walked out and will never be back again.
(1)
Danielle Y.
Let me explain. No, it's too complicated. Let me sum up. Tuesday. 60cent wings. Habanero Mango Sauce was quite tasty. Onion Rings. Stellar. Beer. Average Selection On Tap. Prices Weren't Horrid (23oz = $6.50) General Arrangement of Service = Miserable. Waited over 1:45 for a table (est time: 30 minutes). Though waiting/hanging out in the bar area were generally ignored and nobody took any food orders (a hungry Danielle is a pissy Danielle). Once seated, Etc, Etc, Etc. Do they do take-out?
(2)
Crystal B.
In this case, "Meh, I've experienced better" is just about the perfect description of my experience here. I have only gotten take out and my limited experience with service has been good- food was ready promptly and the person I paid was polite and helpful. Unfortunately for Buffalo Wild Wings, I went there for food and the food was mediocre at very best. We got ten regular wings and eight boneless wings with medium buffalo sauce with sides of blue cheese and ranch. (They do charge extra for extra sides of dressings, fyi. The person I picked up the takeout from did tell me that which I appreciate). The boneless wings were okay- decent amount of sauce, nice white meat, but there was so much breading that I could hardly taste the chicken. The regular wings were pretty gross. I realize that getting takeout doesn't exactly lend itself to having perfectly crispy wings, but these were completely rubbery and soggy. The skin was thick and soft which completely grosses me out, and there was almost no sauce on them. Couldn't even see the sauce, and could barely taste it. The flavor of the chicken was good, if there had actually been sauce on them they would have been much much better. Oh well, maybe I'll try going in and having food instead of getting takeout to see if the food is better. Until then, two stars.
(2)
Scott H.
This place is nasty. I have to walk by the kitchen on my way to my condo in Discovery Bay. The smell is horrendous and very greasy. I ate here once, not impressed. They didnt even set a place (napkin, utensils, etc) for us at our table. I had to ask for napkins, no water... This place is a dump.
(1)
TJ W.
Great wings! Had the hot traditional and they were great. Friendly bartender and lots of baseball on the tv.
(4)
Wendee N.
So I finally forced myself to get out and went to try Buffalo Wild Wings. Love buffalo wings so I really wanted to try this place especially since they offer boneless and bone-in wings and on Tuesday's is Bone-In Wings Special and Thursdays is Boneless Wings Special. We went on a Tuesday. Got there about about 6pm. Thought it was going to be crowded and a line however it was alright and we went right in since we took a seat in the bar but I think we should have went in the restaurant side. Oh well. So the service was just okay. The boneless wings were dry and hard. I didn't try the bone-in ones because it was medium and that's too spicy for me however I know it was better than the boneless one regarding the dryness. Next time I'll order bone-in, if there is a next time. The sauces we tried of course, ranch and bleu cheese, salt and vinegar (powder), sweet BBQ, honey BBQ, and of course as well, mild and medium. The mild was for me, however I think they mixed the mild wings in the "medium" bowl cuz boy was it spicy and it's not supposed to be that spicy. We got like a buffet of just appetizers. The potato wedges were okay. The fried pickles were okay too. The onion rings were onion rings. The popcorn shrimp was okay. The mixed drinks were too sweet and not enough alcohol. The beer was typical beer because you pretty much can't screw that up unless the facility doesn't clean the taps. Oh if Bartender Todd is working, there's a shot you can order call the "Todd Shot" it's a double shot. It tastes like the blue otter pop. The service was okay. The atmosphere was a typical sports bar look. The place was clean however Discovery Bay Center is pretty ghetto but I guess that's a separate yelp review. The bathrooms were clean. Parking is great because you can get validation from BWW oh but the parking structure height limit is about 6' 2" so if you have a huge vehicle good luck finding parking on the street. So the place gets busier later in the night. We had 6-people and our tab was just about $250. It was mainly the alcohol that did it however like I said, the mixed drinks are pretty weak so you best order beer. My martini was even super weak. I guess the overall experience was just okay. I gave BWW 3-stars instead of 2 just because of the boneless wings but don't order it anyways cuz it's dry and hard.
(3)
B. S.
It's a 3 star place, at best. The wings, they are ok. Good, passable, tolerable. Prices here are Waikiki Prices though. I love that there are so many tvs in this place though for Sports/Fight Nights! Its always crowded with Tourists and Military, which I guess you need to be in the right mindset to goto. The burgers here are meh, 2 stars on a good day. Service has always been good here too. Though the other day I got a blue moon and my "date" got a mango juice and they gave me my bill and it said $110.00. Haha. I only really come here when someone else wants to go, and the person I was with just wanted to check it out. It gets crowded here, and gets REALLY crowded during sporting events. I will say I like the bathrooms here too! Not that is a deciding factor in choosing a restaurant/sports bar. Oh yeah, these 2 kids took the blazing wing challenge which I guess is you have to eat so many wings in a certain time and they're spicey. The one ran to the bathroom to puke, so that was better then any live sporting event. :P I'm just a believer in if I can make it better, why go out and pay for it? Which is why I usually pass on their wings/burgers.
(3)
Gilbert S.
I have been to many on the mainland an this one is the same in regards I menu. The problem I have is the way they offer the wings. You only get one sauce per 8 wings so if you want 2 sauces you need 16 wings. Hope your date isn't picky or your are trying to gain a few pounds. This an island thing only since I verified with the mainland. Oh an they also have UFC fights and the occasional boxing match. Your better off just stopping during the happy hour.
(3)
Clifton H.
My friends and I went last night, which was a Tuesday. Apparently Tuesday night is when they have the special pricing for wings. It was definitely on the louder side, with television screens all over the place, showing various sporting events. The wings were great, with tons of different sauces/seasoning to pick from. We had the teriyaki, parmesan cheese, medium, and salt and vinegar. All were great. Service was excellent, with the waiter being very friendly and the service time being reasonable. It's a good place to hang out, eating wings and drinking beer. Parking is validated, but I would not know firsthand as there was no parking available when I went. The parking is in the building and it is a shared space with all the other businesses in the building. It's definitely not the most car friendly place to park at. I ended up parking in the overflow parking located at the Ilikai Marina. That place charged a flat rate regardless of it being the overflow parking.
(4)
Faith S.
every time i've come here i have always gotten the queso burger. sad to say its now off the menu BUT if you order it, they will still make it for ya - it's their policy they said!! so still tahat is the only thing i go for still !! it's messy & o' so yummy! give it a try! service has never been bad, even when it's crazy busy of UFC nights .lol. a great place to take kids of all ages too!
(4)
Jin Hee K.
Chicken was good, not great. Games were fun!!!
(4)
Cor F.
Today was mine and my husband's first time at Buffalo Wild Wings. I have to say that we had an above average experience! We ordered the Wings Combo meal. The chicken wings came with your choice of sauce; we got the mild sauce. To me the chicken wings was not bad without it, but the sauce kicked it up! I liked it! Well anyway, what made our experience there better was the Excellent service that we had! Pearl was our waitress, and she was very friendly to us and she gave us great service! Also, our drinks were refilled so quickly! We did not even have to look for anyone to refill our drinks, they just came along to our table when we were half way done and offered to refill our drinks! We are looking forward to going there again!! :)
(5)
Alex G.
Great place to watch a sports game! Great fans, and surprisingly, locals go here to, even though it's in waikiki. The service was good. I had the honey wings which were delicious, although the wings themselves were very small with little meat on them. It's on the pricier side but if you're looking for a mid-day beer and snack, this place won't disappoint.
(4)
laura e.
Food = Corporate (nothing fancy) Ambience = Fun sports bar atmosphere Service = Okay It wouldn't be on my top list of to go places, but it was alright. Order the wings with the sauce on the side.
(3)
Jason U.
Who says Hooter's has the best wings on this island? This guy does because B-DUBS is way to small and never has seating for UFC's and Sunday football. I take my money elsewhere. Hooters restaurant had much better service and wings and specials. If you want delicious wings with happy hour and free hot waitresses then you don't have to look any further than Hooters. If you like Buffalo Wild Wings do not go during Monday night football, Sunday's, UFC's or any other large event. Because if you do and your not there when they open to claim your seat and squat all day you will see this sign "STANDING ROOM ONLY, NO REFILLS, NO REFUNDS". Remember I warned you.
(1)
J H.
Relaxing to hang out with friends
(4)
Annie Kim H.
i LOVE this place. my first experience w/this place was when it was BW-3 and i was going to school in NC...1996 ...oh & I made it through the blazin' wing challenge a couple of years ago during my last visit there. i was sick for a couple of days, but whatever--i have the finisher's shirt and a pic of me and my bestie on the wall. I used to bring back bottles of Wild sauce whenever I visited NC, but since we have one here now, there is no need to do that any longer. i'm more of a sauce person, so i don't always order wings...i order sides of sauces to dip this or that in. My favorite sauce is Wild (after a few years, my body just can't handle blazin'!) and i usually get potato wedges & dip it into that sauce. my new love is the mango habanero :) I notice in the review below that people ask what is so great about the place if the food is just blah or just ok. for me, it's mostly about the good times and memories!
(4)
Carina T.
Wings, wings , wings. This place is kind of a mancave...lots of beer, bar food, and HD TVs for enjoying sports. We tried the mango habenero and spicy garlic wings. Both were good. Server was attentive and personable. Looked like she enjoys her job!
(3)
daniel k.
im a huge hot wings fan, and i love the fact that they have so much sauce options. ive been there a few times and the only good experrience was watching a payper view ufc fight. on a regular day the server couldnt even tell us what was in the lunch menu, then he took 15 minutes and forgot to ring in the food, by the time we all ate he took another 20 minutes to get us boxs and we watched him lean on the counter talking stories as we waited for our bill. baaaad badd service! i think the only time ill go back is sports events..
(2)
Louanne D.
This place is a great place to watch any kind of sport. The waitress's are very nice and always making sure you have a drink. They never hesitate to ask their manager if they can change a game to another game for the customer, as long as the game is airing!! My husband and I parked at the Mall parking lot. It was a little bit of a walk but the parking was easy and free.
(4)
Clarice K.
Never been to a Buffalo Wild Wings before but always wanted to try. So this was my chance. I ordered wings and nachos that were really good. My friend ordered the deep fried mushrooms and did not like them, I tried one and didn't care for them either. Our order took really long to get to us but they apologized and gave us free wings and did not charge us for the mushrooms. Our waitress way really nice and offered to give us all separate checks.
(4)
Matt J.
I have seen several poor service reviews however we had a great experience with service and food! Had 2 games I wanted to watch and they put them right up for me. Ordered the Desert Heat wings and they were crispy, mildly spicy, and came out very hot! Great on a cool Waikiki morning. Kids had pancakes and loved them. All around a great experience.
(4)
Angela D.
I love wings and should've came here a long time ago. Love Tuesday 60 cent wings. Just that when you order and get your wings, I suggest you count them. I ordered 12 wings and got 9 and got charged for 12 when I had already told my server, but he was cool. He did forget to bring us menus and we waited pretty long. Came here with my co workers who tend to come here often just to hang out after work and get a bite to eat. Their onion rings are pretty good. Came around 10pm, which the whole dining area was closed except for the bar. It was a tad bit crowded but I guess 60 cent wings are worth it. I got the Hot BBQ while my co worker got the mango habanero. The mango ones were really good but I wish they weren't so hot so I recommend dipping them in ranch, well in my case, soaking them in ranch. Didn't order than alcoholic drinks since I had to drive but next time.
(4)
josh v.
8/7/2010 Sleepless Weekend Day Two : Entry One A couple of my friends and I decided to come here to watch UFC 117: Silva versus Sonnen. As with most bar and grills, when there is an event like a fight, there is a $10 cover. The place was packed. After us, it was standing room only. Luckily we got the last table. This place is a total man cave. un-godly amounts of LCD screens all over the place. No seat is a bad seat. They also have jerseys hung up on walls. They also got an incredibly small Shane Victorino jersey which we all joked and pondered if he was actually that tiny. I loved our waitress! She threw a few jabs at me for ordering a Corona with Grenadine. I was hungry, I didn't eat all day. Had to order food. Hmmmm? What do I order at Buffalo Wild Wings? Buffalo wings? Let's go!!! We ordered a Sampler and 18 hot wings. Sampler was good, onion rings, boneless buffalo wings and nachos. The wings were pretty good and spicy! I love spicy. I wish I looked better cause they do have them boneless. I don't like wings much, the cleaning gets to me. Main event is about to come. One of my friends was rooting for Sonnen because he didn't like the way Silva was laying n praying and taunting Damien Maia his last fight. We had to bet on this fight. The wager: Jager bombs. All the Silva fans were quiet for 4 and 4/5ths of the fight. Then it happened. BOOM!!! Sonnen taps to a triangle choke by the Spyda!!! Probably the best UFC fight ever! Pay up, son! 2 rounds of Jager Bombs later, our waitress teases one of my friends about him spilling most of it on his fanny pack while exchanging some "The Hangover" quotes. I had fun. I think we found our bar to go to when there is a fight...
(5)
Tracy M.
I agree with the rest of the people on here. Service is absolutely ATROCIOUS!!!! I am a regular of this place and go here just about every Tuesday. At 60cents per wing with a 5 wing minimum, you can get a meal for 3$ so why not? Maybe that's why the servers are in such a bad mood, but still, if we're paying you, suck it up and be nice. I once went with a party of 8 and we had to wait nearly an hour for our table. We had gone to the bar to get some drinks while we stood around and FINALLY when I was buzzed to sit at our table, the server runs up to the table (as soon as we sit) to say to us (in a VERY rude tone) that these are for people who "have been waiting." Uh...I WAS waiting. She then disappeared...obviously embarrassed by her own stupidity. The MANAGER had to serve our table for a little while before they could get another incompetent server to serve us. We had asked for separate checks as well. We had to wait about 45 minutes for our food to come out and the server never bothered to check if we wanted more beer or cocktails (hello...at 60cents a wing, but 7$ a drink, don't you think you'd want your tables drinking a lot???). When we finally got to order more drinks, they'd take forever and a day to come out. The cherry on top of the cake for this experience was that when our check came (after this terrible time), we had an automatic gratuity added to our bill (which they didn't mention nor put ANYWHERE on the menu that they add for large parties although I understand it should be understood). A few of us went to complain to the manager that we felt our server didn't deserve the 15% gratuity because of how shitty it was. We didn't want anything free, we just didn't want to tip that much or at least be EXPECTED to tip that much (we're all service industry, we would've left the guy SOMETHING for trying), and the manager had the audacity to retaliate and try to tell me off. Then the SERVER had the nerve to be rude when he re-dropped the check. (We still left this guy about 15% wtf) Anyway, I still go there cuz it's cheap, but if you're looking for good service, sit at the bar. The bartenders (and a handful of the servers) are actually good.
(2)
Kyle S.
A bunch of went early right at opening and we waited almost an hour for our food. The food was okay but it is surely not worth the wait. Here is what we ordered. Sampler platter: great variety at a not bad price. Mini Burgers: All burnt to a crisp. All you could taste is charcoal. Naked Chicken: No flavor, just burnt. Chicken wraps: 2 chicken wraps for 12 buck give me a break. Pile of chips with no dip or salsa... 2 burgers which were not bad but a little on the over cooked side. One of the only things I found pretty good at this establishment is the hot sauce.
(1)
Shireen G.
This place is a rarity. The roomiest bathroom stalls I've ever encountered... and the option of chips instead of fries! Oh, and let's not forget the wings! The games are awesome, too. Before you go, download the Buzztime and SCVNGR apps. With Buzztime you can play trivia or poker. SCVNGR has all these fun activities with rewards like a percentage off of your bill, a free drink, free wings, etc.
(5)
Eve C.
Went here last night just because I felt like wings and some beers. I was expecting bad service based on the reviews they've gotten, but was pleasantly surprised. The hostess staff was friendly, but we were pressured to sit in the bar area even though we saw a bunch of open tables in the dining area. It was a pretty roomy restaurant. Our server was super friendly and prompt with everything. I think she might have been new. The wings were pretty small, but tasty sauce. Could possibly return. We had the Mango Habanero, Spicy Garlic, Parmesan Garlic, and Jamaican Jerk.
(3)
Jessica R.
The best part about this place is not the waaaangs... but the trivia games you can play while chowing down! We noticed a couple sitting next to us they were playing with this huge "controller" and put it together that they were playing trivia that were airing on the screens in the bar area. Totally needed to jump in on that! It diverts your attention every so often but it's a fun thing to do while talk story and having a beer. There are longer breaks in between the 10-Question game. So much fun! Oh and the waaangs are awesome, too! ;-)
(5)
Rebecca O.
Out of all the places we ate while we were staying in Waikiki this one ended up having the best service and food. The service was excellent and our food was good, hot and fresh. It was a bit pricey.
(4)
D E.
2 stars just for the service. 3.5 for the food. Service is why you go out. When it's sub par it impacts the entire experience. The Wings were good. Some of the better ones on the Island. We tried the Mango Habanero and medium Buffalo. I didn't find the Mango too hot even though medium is about as far as I go. The sweetness of Mango was just right and the hotness is easily controlled by the blue cheese or ranch dressing. The medium Buffalo was good. Don't care for boneless wings so didn't try that. Notes on the service. Host said 5 mins for restaurant side table then in a much lower voice said 10. We waited but then choose the bar side. Not that different, except maybe service? Menus were very sticky. Order was taken fine. My soda was refilled once but waters never. We had to get up to get water and get someone to take the check. They did comp for soda without us mentioning any problems. I'd go back but hope service improves. Saves a couple of bucks in tips. Parking around back. 2 hours one dollar with validation.
(2)
Eric G.
First time I went, saw no service after ordering my first drink and receiving my food. The place seemed to be staffed for efficient service. Second and last time, the wrong order was brought out and the waitress just shrugged her shoulders... The food is decent and the setting is great for a sports bar, but service gets 4 thumbs down from me.
(2)
Jaz K.
Only gave the 2 stars because our waitress was great. Other than that, there was nothing that would ever make me come back here. We love BWW and have been to many different locations, but this one is by far the worst. The hostess was very rude, and did not know if we could sit in the bar section because we had kids (isn't it her job to know that info?). The wings sucked, my daughter's kids meal was much better than my own. Won't be coming back again.
(2)
Daniel B.
Love the desert heat and love the experience every time I come. Ask to be seated in pearls section for the best service in house.
(5)
Ken H.
We went there on Friday evening and it was packed with about an hour wait. However, me and my fiancee found seats at the bar right away;) The setup is very nice with a ton of TVs all around and a decent bar. Since I'm originally from Buffalo, NY I couldn't wait to try the wings so I kept my order simple and got the wings, hot, in the regular buffalo sauce. The food arrived pretty quickly. Unfortunately my first impression was of disappointment right out the gate cause I was surprised at how small the wings were! Also they don't come with celery or carrots on the side unless you request it for extra. The sauce did have ok flavor but the skin was not quite as crispy as I like it. So overall was kinda let down as I had high expectations. As for the service, the bartender was alright. We asked the guy who dropped off the order for an extra blue cheese but it never came... I'm willing to give it a pass since it was packed and I'm sure the wait staff is pretty fresh still. For there wings I would give them a 2, as I will stick to another place in town for my weekly wing fix who don't skimp out on economy sized wings. However all in all I will give them a 3 rating, as they due have a bunch of other stuff on the menu which I'm sure is fine along with a nice sports bar decor.
(3)
Alexander W.
This was my first time to Buffalo Wild Wings and it was pretty good. I went a on a Tuesday night for a friends birthday and there was a good sized crowd there. The wings were great, staff was alright. I wasn't blown away by the place but wasn't disappointed by anything either. I had a good time overall. 3 stars
(3)
Lndn O.
Good place to eat various sauced selections of wings, get drunk and watch sports. I personally like to put the sauce on the side when I order wings so I can dunk-um in different sauces.
(4)
Robert M.
I love wings, and they had some the best wings I have had. Good value, but great flavors. Not sure what the people with bad reviews had happen to them, but I was very pleased.
(4)
Kulia V.
I like this place. It has beer, wings, sports on tv, and an addicting trivia game. I had the Spicy Buffalo and the Mango Habinero wings. Careful, the habinero sneaks up on you. At first I thought the Spicy Buffalo sauce was hotter, but after a couple minutes the Habinero sauce was kicking my ass! Don't get me wrong, it's a good kind of kicking. Like a painful pleasure sort of thing. And the mango compliments it perfectly. Chase it down with your favorite beer and you're good to go!
(4)
Michelle M.
after all the hype about bww, i had to try it. as a self-proclaimed wing connoisseur, how could i not? so here goes... hot hot wings: not hot at first and then the spice kicks in and then your lips are hot tingle-ly for like 45 minutes... whoo hoo! beer: tall bud light draft for $3? i'll take it! atmosphere: meh. darker and not as fun as i thought it would be. old crowd but place has potential. would i go here again? maybe in a group of 10 people but not just with the bf to watch a game and eat wings. ps- non-wing food is seriously lacking...don't order the nachos!
(3)
tyron l.
If your into sports bars that surround you with plasma screen tv's to keep you busy while you wait 45 mins for your order to be taken, a place where the beer flows like wine. Where douche bag guys and chicks that have probably used meth at one time or another instinctively flock like the salmon of Capistrano. I'm talking about a little place called Buffalo Wild Wings, or Bdubs as the local college girls call it..This place is average in everyway..Typical bar food, mixed in with cheap seats, crappy service, and alot of sauce choices equal a uninventive bland experience.. So if your into that, then by all means do your thing..
(2)
Yena W.
All you snobs are probably going to ignore my reviews from now on, but what can I say? I've been having really good times here lately. They were playing the Mexico vs USA Gold Cup final here on almost all their TVs, and when I asked my server to turn the game on yet another TV closer to me, she did it fast and no questions asked. Their wings are tasty and perfect gnawing companions with endless glasses of draft beer, but I really enjoyed their giant juicy burgers and skinny fries that filled me up so nice at the same price for a few chicken wings. No contest there for me. Give me beef. And beer. Lots of beer. The atmosphere at the bar is always fun as everyone's always got a good beer buzz and the servers seem to interact well with the rowdy crowds. This being Waikiki, there's a never ending stream of weird and interesting people coming in for some cheap beer and food and a game. So withhold your judgement, go in with a group of friends, get to know some drunk sailors, and have a good time.
(4)
Nicholas C.
the service seemed slow for some reason, but other than that the wings were delicious! Highly recommend the spicy garlic or the asian zing.
(3)
Mark B.
We've lived here for about 2 years, but hadn't tried Buffalo Wild Wings yet. I wasn't quite sure what to expect due to some of the negative reviews on the service here on Yelp, but we were pleasantly surprised. Went at early lunch time on a Saturday and were served by Heather. She was one of the best servers I've had since arriving on the island...our drinks never dropped below half a glass without her asking if we wanted more, and every other aspect of the service was great. The food was typical of the other Buffalo Wild Wings I've eaten at before...pretty good, but not absolutely fantastic. I didn't taste them, but my wife said the Asian Zing flavor didn't taste quite the same as it does in the other restaurants. All in all, we were happy with the meal and the atmosphere, and the service was great...we'll be back.
(4)
Wilfred L.
First let me say, I've been a fan of BW3's as it is know on the mainland for many years.... When I lived down south in Florida we lived right across from one and use to go there all the time.... Well i must say I am very disappointed with this one. The customer service I received was terrible. I went in on a Tuesday as it was .60cent wing day my favorite and took a seat near the window in the bar area. I will keep the racial charges out and just focus on the real B.S. As I sit waiting for a server to address me, one finally did and said they would be right with me and did I want to order a drink I said yes let me have a stella beer. They asked for ID which is crazy cause I am no where near, near, not in speech or mind 20... So I presented my valid Hawaii State Id with my old ass birth date on it.. I won't say my age but lets just say I am nearing 40 years old... So the waitress looks at it and then says that cause the laminate is messed up she has to check it out with the manager . She goes there and I can tell from her body language coming back that he told her no too. So I garbed the ID from her and went up to him and he told me that, "They have the right to refuse it cause the laminate is missed up and that the Honolulu liquor commission requires them to do so and they can get fined and they are very strict." So I explained to him that my date of birth is 1976 so I am far from legal age and that doesn't matter. He still said they don't have to take it. So I go to the Honolulu liquor commission and ask them and after speaking with three people they said they have no knowledge of such a regulation and I should have been served. They said as long as the ID is valid that's all that's needed... So when I went back to the restaurant, this is all in the same day mind you. I ask to speak to that manager and now they got him hiding in the back for fear of a confrontation i guess. So i speak to another manager and he trying to be a buffer, but all I want is names and to confirm what was said to me that's it... So I got another mangers name. So if you are Black and go here make sure you have the newest ID possible because if you happen to take a table next to a White lady they are going to tell you they can't serve you alcohol cause of you ID.... To think that the BW3's in Honolulu would be more racist then the one in the deep south.... SMH I would never eat here again. Due to the fact that I was treated so foul and I am taking legal action against them...
(1)
Lucas W.
Good sports bar in a convenient location. Wings are OK but there are so many flavors. I still have to try out their blazin hot wings challenge. Lots of TVs to watch sporting events with friends
(3)
Shella K.
We went for Monday football. Service was great and wings were great! The jerk and mango habenero wings were my fav! Didn't care there was not huge selection of beer I went there for wings! It's buffalo wild wings what else do you get there?
(5)
Becky T.
Just like the other BWWs in the world. Nothing is spectacular but you can get decent wings which is a plus and drinks which is another plus. You can also watch sports there if you are so inclined. Judging from the presence of all the high and tight haircuts, this is a regular hangout for the military folks. Makes sense as BWWs are usually the best that most Army towns have to offer. I usually hate chains like these, but I'm such as a sucker for wings. Plus it's super-close to my place so if you find me here, feel free to say hi. Just don't mind any honey bbq or Asian zing sauce I have all over me.
(3)
Steven Z.
Mediocre food and service. Wings looked factory produced, boneless wings were awful. Bartender didn't tell me about wing specials. Poured me another 24oz after I asked to cash out.
(2)
Tara W.
I hate sports bars so I'll dig it alot more post-football season. The food is good though. Granted I've never eaten anything other than wings there but hell, isn't that the freaking point? I highly recommend the following flavors. Wild, Parm Garlic, Asian Zing, Habenero Mango, and Spicy Garlic. Don't get the Jamican Jerk. Tastes like you are eating a freaking christmas tree. Also watch out. Mud butt galore the next day!
(4)
Jenn W.
Wow really? Wings were pretty good but did we order virgin drinks??? Swapped them out for beers.
(1)
Karen V.
Three of u came in for lunch, didn't seem very busy. We got seated right away, but then 10-15 min later someone actually greeted us. Our server took our order and 10 minutes later we finally received our drinks. Food also took awhile for being so slow, but hit the spot. The wings were good, some didn't have that much sauce on them, wish they had been tossed more. Lunch menu looked good, but wasn't told about it, wish I had ordered from that. Would have been nice to have been informed. Overall service could be better .
(2)
Gspot H.
azian zing is my fav
(3)
Christopher C.
Visit: 8/16/09 - Late Lunch. Had all kinds of wings. Bought the 50 piece tray with onion rings and fries. Lost of food for 2 people. Onion rings were good. Fries are awesome. Wings were good. Especially the Jerk style. I like that one the best. Service was good. Price was expensive, but the food was good. I will come back.
(4)
Lee Ann H.
The food was great and so was the service. We will definitely be back!
(4)
Amber W.
The food is way, WAY overpriced. Think McDonald's-quality food at 2-3 times the price. They serve their food on disposable plates with plastic dinnerware. I'm no militant environmentalist, but that's just an embarrassment. This place is okay for drinks, but then again pretty much any place in the world is okay for drinks. I'd rather cower in my closet with a warm Bud Light than venture into this place again.
(1)
Michelle O.
What is it about wings & football that seem to fit like a hand in a glove!?! Yes, it's cliche (and border line corny) but this place was packed last wknd with football fans enjoying drinks of all kinds and cheering for their fave teams, with wing in hand. Spicy, mild, garlic, lemony, you name it, you can get it. In a tagboard folded boat, tableside. I'm not really a 'wing' kinda girl but I come for the lively atmosphere and to hang w/my friends. Parking can be a little tight in the pkg lot but wasn't too hard to find on a Sat. Good place to watch football and UFC. Although UFC events are REALLY packed, so I'd advise an early arrival.
(3)
Ellen Mae V.
I consider myself a rather healthy eater and I usually stay away from fried foods. So when it comes my occasional fried treat... ahem:: chicken wings:: I like them spiced, dredged, battered, fried and then sauced. So BWW isn't my favorite choice for wings, I'd rather hit up a Wingstop (which of course HI doesn't have.) BWW has a LARGE assortment of sauces... no joke and the wings in and of themselves were rather good. Tasty, well spiced but a little on the small side (perhaps they're GMO free) However, at nearly a dollar a wing I had to suck those bones dry to get my money's worth!!! And I did! Probably not the most pocket friendly place, esp if you have a big appetite.The other menu items aren't too spectacular but I suppose when you're a guy looking for a place to escape then side orders aren't really your focus. The place is actually quite large. There is ample dinning room, a bar and enough tv's to cause a seizure. Not really MY place to eat or hang out but if you're a sport fanatic looking for a tasty cluck, a large assortment of beer and BROS then hit this place up. Otherwise... I don't think I'll be around too much.
(3)
Missie R.
Sitting here now about to pay for the meal. Had to write a comment now before I forgot to do so later because this place is awesome!! We came in moments after my husband had an itching for wings. The guy in the front with the pony tail was kinda weird.. Are you going to seat us or mumble?? Eventually we moved forward and someone else helped us and Carlos sat us down. Chris was our server and he's kick ass!! He was very helpful with our ordering. It's out first time here so he really helped guide us. He offered us sow local beers then let us go sample nuts over the sauces and even offered us what he thought was the best dry wing (Chipotle BBQ). It was hands down the best wing we ordered. We also got the Spicy Garlic and Wild. Both were yummy and very moist. Chris was great, filling up our waters like 4 times without us having to ask, letting u know where the wet naps were, and giving us LOTS of napkins without us having to ask. When we were eating I noticed Chris cleaning the tables, booth chairs, and floor that was across from us. A family with lots of kids sat that earlier and made a hot mess but he didn't seem to mind. Impressie he stayed busy and did his work, not just sit and lounge around. Very hard worker, kudos to him. Also, I believe it was the GM who also came to check on us. Very good customer service!! Yelp, I'm not gonna believe your Waikiki reviews anymore because all the places that we went to that had high reviews via Yelp sucked, while this place has iffy reviews but provided us a great meal and excellent customer service!! Mahalo Chris!! ;D
(5)
G M.
We had relatives staying in Discovery Bay (aka the roach motel) for the holidays so we popped downstairs to pick up some wings on new years eve before the fireworks. We ordered a variety including a bbq, jamaican jerk and a hot variety. Can't remember the exact names now but all were good especially the sweet /hot jamaican jerk and held up well even when cold the next morning. They came with the usual carrots, celery and blue cheese dip. Service was quick and friendly and I would drop in again.
(3)
Erika A.
OK, not many buffalo wings places to choose from on the Island....and I like me some hot wings. The wings are good and the sides are generic. I had the following wings: -Parmesan Garlic-3 stars kinda uninspiring, but ok. -Spicy Garlic-4 1/2 stars-My favorite. Spicy n garlicy-duh! -Asian Zing-3 1/2 stars My table all scored this as their favorite, it was alright. -Hot BBQ-4 stars. This one was a bit spicy with a hint of the BBQ sauce flavor. -Hot-(Classic Wing Sauce)-3 1/2 stars. I usually stick with basic hot wing sauce, but I've had better....I think Domino's hot wings are better than this. -Blazin'- I have a hard time rating this sauce as I only had it to enter a hot wing eating contest. I can only say my mouth was on absolute fire when I finished my 12 wings in 80 seconds (yep, that's a record, beat that suckas: ). Anyway, I can't imagine anyone ordering this unless you prefer to eat food because you are a badass and not because you actually eat for enjoyment. 32 oz of Stella was on special for $5 It was 60 cent wings night (Tuesdays) and you have to order a minimum of 5 wings per flavor. In summary, the wings are decent. I would go back and eat a few of the flavors. I am taking off stars mainly for their totally uninspiring sides. Lemme break it down: I was so excited to see fried mushrooms on the menu. I haven't seen that on a menu since I was in Texas. Wish I would have never seen them on the menu. They were small, totally generic and probably frozen before they were fried. Potato Wedges sour cream and chives-Dried up pieces of artificial chives and boring ass potato wedges. Buffalo Chips-slices of fried potato with melted cheese: Even more lame than the potato wedges. Blue Cheese dressing-oh, don't get me started on the bottled crap they try serve as their dressing. Look, I know this place is obviously set up to be a sports bar type establishment, but if you can't even serve up decent blue cheese dressing then what's the point?! Wings and blue cheese are supposed to go hand in hand. I don't even remember seeing chunks of blue cheese in that totally bottled, pre-manufactured crap they gave me. It was only their 2nd day and it was really packed, but it took over an hour for each order that we made. This place is a franchise, so we thought the kitchen should have had their shit down a little better. I guess the kitchen is already on Island time. Knock off another star for slow service. This place is going to be packed and successful because they have a big bar and tons of TVs. It's a perfect place to be to watch a game, sip a few beers and have a few wings. Totally low key. Validated parking for 4 hours: $1 Meh.
(3)
Lauren S.
This location is horrible. Management here sucks. When I went to make a complaint with the manager I believe her name was Amanda, she never gave an apology for my rude service from the server and later I saw the server and her laughing together while looking in my direction. I could not believe that was happening. Poor service, shifty food, and shitty management. That manager Amanda needs to be fired or at least demoted to dish washer. Also the server! Never coming back.
(1)
Tony R.
Buffalo Wild Wings just opened their first franchise in Hawaii yesterday, on 07/13/09. It is in Waikiki, in the Discovery Bay condo tower. I had never been to one before, so this was my first experience at the chain. I visited both yesterday AND today, since I live only about 2 blocks away. They have 20 draft beers, mostly macro brewed, minimally flavored lagers. With 20 taps they should definitely have a better selection, obviously their beverage manager is not a big fan of craft beer. It's kind of weird, but in their menu they have a sort of half-hearted attempt to decribe different beer styles and compare various lagers vs. various ales. But I had to order a bottle to get a big hoppy beer. Unforgivable that they don't have a real IPA like Ballast Point Big Eye, Maui Brewing Big Swell or Sierra Nevada Torpedo on tap, when they have 20 taps to work with. Hawaii has plenty of IPAs available now... seriously guys, do you really need Harp and Bass on tap. Isn't one or the other good enough. Thankfully though, they carried Sierra Nevada Torpedo Extra IPA in the bottle. I am a huge beer fan, so the beer menu is not as good as I would have liked, but better than most. For entertainment they have LCD TVs all over the place, on every wall, and every post, facing every direction. I didn't count them, but I did hear someone say they have 40, while someone else said 54. Definitely LCD overkill if there is such a thing, but this is a great pace for watching sports. It should mos def get crazy busy during football season. My first trip I tried a cheeseburger, I don't know why, but I just didn't feel up for wings yesterday. Tiffany (who was a great bartender) said I should try one of their 18 sauces, since I was hadn't tried any before, and she suggested the Mango Habanero or the Asian Zing. So I ordered a side of Mango Habanero with my burger, and drank a glass of Deschutes Mirror Pond Pale Ale while I waited. When the burger arrived, I was surprised at how good it was. It was great, cooked med well like the menu said. It was charbroiled and had a nice flavor. The Mango Habanero sauce was awesome too. It was sweet mango up front, and then BAM! super spicy habanero finish. An excellent sauce. The fries were pretty good, they were of the shoestring variety, and were not too salty. When I went back today, I ordered a bottle of Torpedo, and tried the wings (My server Tony, who also was excellent, told me that Tuesday is 60-cents wings day.) I got six wings for $3.60 with the Asian Zing sauce, and I thought that sauce was even better than the Mango Habanero. Torpedo is a full-bodied, full-flavored IPA. But after trying that Asian Zing sauce, It tasted delicate and smooth. Pretty hard to do to a beer that big. Excellent wings, for a great price. Tony also let me know that Thursday is 75-cents boneless wings day, which is also a great deal for Waikiki. Great place, great service and great prices. Will be coming back. 4 stars. Would have been 5 stars if they had a better beer selection, but they can still work that out.
(4)
Shannon C.
Had lunch there yesterday. We ordered the sampler appetizer (nothing to rave about, chicken was way too salty), a bacon chedder burger (okay), and huckleberry and mango flavored lemonades (a little too sweet and not tart enough). Over all experience was okay, next time I'll try something else.
(3)
Irene S.
Being uncertain of what I would find because of the mixed reviews on Yelp, I was pleasantly surprised about the really good experience my wife and I had yesterday. The excuse that got us there was a Thurs nite football game not on cable and when we arrived there were many large TVs showing the game. We tried to find a seat at the bar but that area was crowded so we went back to wait for a table and got one immediately. Our server, Daria, also cam over immediately to explain the menu and take our order. Although we had heard they had wing specials on Tues only, we found the Pau Hana Mon thru Fri all had the same specials, e.g., 60 cent wings, $3.50 draft pints, and larger drafts for $5.50. We finished off 48 wings with all kinds of sauces and five beers watching the 2nd half of the game for about $50. My wife liked the dry-rub wings and I got the regular wings with the sauces on the side. Daria (from Bay Shore, LI, NY on the south shore - we're originally from Smithtown on the north shore), was a doll - upbeat and coming around frequently to make sure we were okay. Bottom line - great experience and a place we'll be back to, along with Bar35 in town, and the Kailua Grill & Pub (love those draft beers and micro-brews).
(4)
C K.
This is the 1st time I have been to this place. Staff was friendly. Food was ok. It was a little bit pricey for small wings. We tried the spicy garlic, honey BBQ, some pepper flavor one ( the best one, dry not wet). My son had the boneless wing and fries. Food quality was OK. I did not expect much from a wing place. We did like the huckleberry lemonade and the mango lemonade. Parked at discovery bay, $1 w/ validation.
(3)
Jerry L.
I've instantly been a fan of BWW on Tuesday and Thursday nights for their Bone-In $.60 and Boneless $.75 wings. Half of the flavors on the menu are more of a moist/wet type of wing which I love and the other half are dry/powder type of wings which is not my favorite. Food was consistently good with the exception of the Mango Habanero which was extremely spicy one night. The other thing that has me coming back week after week is their beer specials! I've only finally tried this place last month and found they had a Stella 22oz? draft for 5.75 on those nights and later found each month is different! Now this current month is Blue Moon which I also love! Service here is up and down. Hostess generally were nice but one time had a male hostess that was pretty rude directing guests to their tables. Servers were the same, generally rushy and not the most attentive. Perhaps sitting at the bar could solve that problem as each time we sat at the bar, the bartenders were pretty laid back and cooler than the servers! The wings are not the best but definitely a good place to hang out with friends with a few beers! I think that might be the only reason I keep coming back...just the fact that is a tuesday special on wings and beer, and I'm a guy so I can't say no to that!
(4)
Marcia H.
I went to Buffalo's on opening night, so it was pretty rowdy and crowded. The food was good - they have a typical wing selection and a variety of drinks. Our waitress was a bit slow on bringing us everything, but since it was a packed house, she really did great! There are a gazillion televisions in the place; all on different channels, so it's a bit visually stimulating if you get distracted easily.
(4)
Chily W.
Worst place to hit the island.
(1)
David B.
Came here with a friend on a late Saturday night. Seems like we we just missed the UFC crowd rush, so we was able to get a seat by the bar area right away. My first impression of the place was that the atmosphere was pretty good. There were a lot of flat screen areas from many angles. We were greeted by our waiter right away. We split 18 wings (12 honey bbq and 6 Asian zing) and roasted garlic mushrooms. Beer selection was more vast than comparable sports bars. Price was decent for a pint ($6.25). Our orders didn't take long to arrive. The wings were just ok. I left if up to my friend to choose the flavors. Probably next time we will go with something different or spicier. But at least the wings were still a bit hot when they arrived, unlike the other competing wing spot where I always see my order sitting on the counter getting cold. I liked the mushrooms. Our server was awesome - constantly checking on us, refilling our drinks before they were near empty and bringing napkins when we were running low.
(3)
Dan F.
Me and my friends came here to eat on a Thursday afternoon. There was a special going on for $0.75 boneless hot wings. We were seated without a problem with since it wasn't busy, there was only a few people in there. When we looked at the menu, we could not decide what to get since it took us at least 10 minutes to figure out what we wanted. We wanted the boneless wings but we also wanted something on the side that's not overpriced. Unfortunately, a lot of things on the menu are overpriced. Anyway, we ordered 18 pieces of the boneless wings with Carribean Jerk, Parmesian Garlic, and Mango Habanero sauce. We also ordered two sides, Ultimate Nachos and Crispy Tortilla dip. So how was the food? The only thing that was tasty was the Mango Habanero. The rest were ok. The Nachos weren't that great, the cheese had this powdering texture to it that was off putting. It's like the cheese was made from powdered form, wasn't properly mixed, then served to us right away. The Crispy Tortilla dip was pretty good, but not something I want to order again since you only get small pieces (about 1 1/2 inch in diameter) of deep fried tortilla stuff with something I can't figure out. There was a dipping sauce used for it which was good but salty. As for the boneless wings, the parmesian garlic was the worse tasting of it all since it was really salty. Saltier than bad chinese food. This is the type of salt that's just hard to swallow and makes you want to finish a giant pitcher of water to dilute yourself. The Carribean Jerk was sweet and a little spicy, but it didn't impress me. The Mango Habanero was the best tasting out of all the food that we ordered. I don't remember tasting any mangoes in it though, but it was spicy. But I was able to handle the spiciness. Just had to sit out for a bit after one bite because of this canker sore on the side of my tongue kept giving me shear pain as I dipped that sauce into that sore. Overall I think the food was alright but overpriced. I would probably come here only for the boneless wings and only if the special is going on because of all the different sauces they have. But I'm sure there's better places out there. A few things to note about this place. They have an open bar. There's lots of TVs. There's also a challenge to eat 12 boneless chicken wings with their hottest sauce in under 6 minutes. And the thing that bother me the most is that serve Kim Chee and Rice there. I have no idea why.
(3)
Coastie R.
Great environment! Good food. The only bad thing was that there was a little bit of a wait.
(4)
David E.
When I heard a Buffalo Wild Wings was gonna open a location in Hawaii, I was excited! They have been open for afew months now, but I never got the chance to go there. Recently, a couple of my buddies went there to watch the UFC Fight & UH Football Game. First of all, if you want parking come early. Street parking is metered as far as the eye can see. And near by parking lots charge quite abit, However, if you do find parking in Buffalo Wild Wings parking structure, parking is free with validation. However, Parking there is a Joke. First, the Parking lot entrance is steep, if you have a sports car or lowered vehicle, it wont make it. Raised truck or tall SUV, wont make it either. Once you enter, only 1 floor of parking, a ton of "restricted" parking stalls, and dead ends. Who the heck designs a parking lot with blind dead ends?? Anyways, I found a parking spot and made my way down. First 15mins I was there, no one was there to greet me at the front desk. I sat down with my buddies, it took another 15 mins for drink orders and menus to arrive. Then it took another 10 mins for her to come back and take our orders, and 30 mins for our food to arrive. Alright, all this waiting must mean they have great food right? Ahhhh, no. Seriously, if your gonna name your restaurant after a menu item, at lease make it great right? I give them credit, they do have alot of "sauces" to choose from, and there is more than enough TV's to watch the game, but due to its location, parking, slow service, and average quality of food. I have to give it 3 stars....
(3)
Julia G.
we went last night and found a sit at the bar. waiters still need to be trained(gave them a break since bww just opened). very disappointed with blazin buffalo wing-they are tiny! disappointed with ultimate nachos - no guacamole and no sour cream (what kind of nachos is that).
(1)
Hasen P.
Went there twice. FIrst time we were told it would be a thirty minute wait for a table - there was no one waiting - but the bar was open. When we walked to the bar area there were four or five tables open scattered about the dining area. The bar was packed. I would have fired the hostess if I were the manager. So we went to the sports bar below it. Great, friendly service there. The second time we went (slow learners) there weren't many people but the bartender was swamped and took forever to get our order. When it was delivered we asked for Blue Cheese dressing and eventually I had to get up and go to the server window to get it myself. Service is horrible. Food is BWW - call that what you like - but we won't be going back.
(2)
Jasmine l.
the mango habanero is good, but the wings are teeny tiny and kind of expensive and I just didn't really love this place. the drink specials weren't particularly special either- $5.50 for a seasonal on a monday night.
(2)
Nick C.
I love Buffalo Wild Wings but the service at this location is not always the best. Iv gotten my food cold before and have had to wait over 15-20 minutes to just order water.
(2)
Michael G.
I downloaded yelp just so I could write this review. Poor poor poor service and the food is worse. I've been to way better Buffalo Wild Wings, this is a waste of money. First time I ate there it wasn't that great. This last time I went and had to pay a 10 dollar cover because of the UFC 154 fight. With no place to sit and service so disgusting and terrible I just left and they refused to refund me the cover even due to lack of seating.
(1)
Jenn Y.
When in Texas, I tried this place there and it was not bad. It is almost like a D&B with more seats for eating and less games. Definately a place to hang out when watching a sports game. When I found out this place was going to come here I was like cool lets check it out. Ok so I am not a big wing eater. We tried the mango habanero wing, and wow that was this something else. It was so hot but so sweet and yummy!!! The other stuff here was good, but it is pricey and the portions are really small. Service could of been better since it was a slow night. I think this place could be happening if they had a arcade section and pool tables.
(3)
Kyle S.
I have been to this particular Buffalo Wild Wings many times and this past time that I visited it was the most crowded that I have ever seen it. We went on a Thursday night and man was it packed. We were barely even able to get a table at the bar area. It was a Thursday night which might explain some of the crowd, but there were no sports or anything happening that night. Well lets get onto the more important things the food. It is your typical bar food but the great thing here is the wings. I haven't tried all of the wings because I tried the Parmesan garlic wings and haven't tried anything else since. While the food is always good here the service does take some time and the food and drinks are overpriced. (But what can you expect from a franchised sports bar?). In the end it is a nice place to watch any type of sporting event and have a good time,but it doesn't have anything that really differentiates itself from other sports bars.
(3)
Jerry X.
Recommend the honey bbq, the Buffalo style sauce itself is not as nice as in TGIF
(3)
COURTNEY K.
I help myself. I love their wings and how can you beat all the testosterone in there?
(5)
Dev C.
If you like wings, these will keep you busy. I wanted to get a good impression of the wings so me and a friend pounded 50 wings on the first visit. Mango Habanero was my top pick, then Honey BBQ, then Garlic Parmesean, then everything else. The Blazin' sauce was probably one of the most hottest things I've ever eaten. I don't recommend taking the 6-wing challenge. You won't get any free wings or a shred of dignity out of it. Pro tip: If things get too spicy, sip some heavy cream and it will relieve the heat instantly. Don't believe the waiter for a second if they suggest anything otherwise.
(4)
Daniel L.
Great place to watch a sporting event or to chill. I personally come for the wing days (thursday being boneless wing night @ 75 cents per wing). But they show many different events with the many televisions, a decent location by Ilikai/Ala Wai/Discovery Bay and $1 parking (or free, legal street parking if you're feeling lucky). They have many different choices besides just wings n booze. And I learned they now have happy hour. Def. a reason to go back at some point.
(4)
Briana D.
Where do I start...we were seated immediately but the waitress took forever to take our order, bring our check, etc. However, she was more than helpful to the good looking guys at the table next to us. We ordered chips and salsa and the salsa was gross...it was more of a tomato paste. The wings were just okay, nothing special. But the part I was most upset about is my friend and I split the check and they charged me both the full meal and the split charge on my account. They were only able to void the charge and now I have to wait who knows how long until my money is back in my account. Never going there again.
(1)
Justin S.
As much as I love spicy things that make me hurt for days, even the Blazin' sauce here can't help me to overlook the restaurant's areas of opportunity. I will be clear when I say that the wings are good, and the sauce options are varied and all pretty damned good. Blazin' wings actually made me cry the first time (like physically crying in a bathroom stall), and now I can eat them just fine. The other food is pretty basic bar fare and the fried options are all very good. I'm not a huge fan of the restaurant because the service is consistently aggravating. Busy periods and slow periods have yielded the same results in the few times I've been there: our servers have overlooked empty water glasses constantly, we've had to reach a hand in the air just to get an order into the kitchen, and surrounding tables remain un-bussed for far too long. I'm critical of this because it highlights the fact that most of the servers and bussers are gathered in different areas of the restaurant to CHAT instead of watching the floor. Constantly. Fine, it's not Hy's Steakhouse, but even a chain restaurant like this has minimum requirements for customer attentiveness. I'm not super demanding, but I do enjoy having the offer of at least one more glass of water or beer BEFORE a server gives me the bill. Why I come back: literally only for the food
(2)
Nisha G.
My first visit here was my last! Yeah they might have good wings says everyone, but their service is just terrible! I came here with the BF and some friends to watch the NFL draft 2011. I wasn't satisfied I became very irritated by the horrible service. You had to wait forever to order your food or drinks because the waitress never came around to check on you. if your drinking you won't get a buzz, because your next drink won't be until 20 minutes later after you ordered. I was mad of course because of the lousy service and told the BF not to leave a good tip but he didn't listen. Huh bad service shouldn't get a tip! Drink your water very slowly, order more then one beer at one time, and know what you want to eat when they ask if your ready.
(1)
Jessica T.
This place is the same in every city (that I've visited). Good food. Decently priced. Good drinks. Good place to watch sports. Great place to catch a casual drink with friends, anytime of the day. Definitely not the best wings I've ever had, but they're the best I've had on this island.
(4)
Jesse F.
I absolutely love the atmoshere at BWW. Great place to catch sporting events. Delicious items on the menu....hot boneless wings, the spicy wrap, pretzels, and asian zing salad.
(4)
Dave W.
I've been going to BW's for years, so when I moved to Hawaii and couldn't find one, I was a little upset. Finally, they announced that they were building one, so we couldn't wait! When it opened, we were pretty shocked. What happened to the BW's that I know? You come here for two reasons: Wings and sports. There was a significant lack of TVs from the other BWs I've been to, and the wings were pretty scrappy. The whole atmosphere was a little weird. It felt like they wanted it to not be a sports bar. All that being said, unfortunately, it's one of the few sports bars on the island.
(2)
Keith N.
A friend of mine who lives in Arizona spoke very highly about Buffalo Wild Wings and even told me that they were building a location down here before most of the general public was even aware. That was quite a while back, and only the other night did my friends and I follow through with his recommendation to try the place out. It was Friday night and we wanted two things: a place where there was alcohol available as well as good food to munch on. Much to my surprise, there was no waiting period when we arrived there a little before nine o'clock. My two friends and I were able to walk right in and find an empty table among the somewhat packed dining area in the center of a large number of widescreen TVs all playing different sports channels. Our waiter served us very quickly, which was a definite plus in my book. Within a few minutes, we had our drinks and ordered our food. Having not eaten dinner yet, I decided to try the (mango habanero) wings and ribs combo. My friends ordered twelve wings individually, selecting honey BBQ, parmesan garlic, Caribbean jerk, and spicy garlic as their choice of sauces, with a side of wedges. The menus were a bit sticky, so I was even more compelled to wash my hands before I knowingly had to use my hands for this meal. Before the food arrived, our waiter gave us a good deal of thick napkins, assumingly because a meal of buffalo wings does have the potential to get really messy based on my experience at Dirty Lickens, along with little trays for the bones. Our food took about ten to fifteen minutes to arrive and we immediately dug in. I was able to sample all five different flavors we ordered. The mango habanero was definitely the tastiest among the group. It had a sweet flavor with a pretty mean burning sensation hidden behind it. The spicy garlic followed behind as my second favorite because it was tangy and mixed nice with the Stella I was drinking. There was nothing really special about the parmesan garlic or the honey BBQ flavors even though my two friends (who aren't spicy food fanatics, by the way) both agreed they were the best. However, it was a unanimous decision that the worst sauce was the Caribbean jerk. One of my friends compared to it to licking an ashtray. Realistically, if I could compare it to something, it would be to sea salt and cracked pepper potato chips, which is just not a good flavor to mix a chicken wing in. The ribs fell right off the bone, but I felt that it was lacking something. Maybe I was anticipating it to be smothered in barbecue or any sauce for that matter. Instead, it was rather plain and the meat had a strange taste to it. I'm usually not a person to eat ribs at restaurants and the only reason why I was persuaded this time around was because of the pictures here on Yelp. Not only that, but they only gave three ribs, which I felt was highway robbery for the $15.99 price I had to pay. I regretted not getting more wings instead; I could have saved three bucks and tried another sauce. Going into Buffalo Wild Wings, my expectations for it were low despite my friend's recommendation. The quick service, reasonable prices (for Waikiki), and tasty wings had me impressed when I walked out of the door. The only downsides to this experience were the greasy menus and the ribs I ordered. It's pretty much a guarantee that we are going to go back here one of these days.
(4)
Reuben M.
Before I start my review, I feel compelled to write a quick disclaimer: My rating and this review really has nothing to do with the food itself. I wake up at night constantly in a cold sweat as I suffer through my chicken wing withdrawals. If you are reading this and have done me wrong recently, simply treat me to 24 glorious spicy garlic wings and I'll be your slave for life....well, at least for an hour. That being said, I am saddened that a restaurant that possesses a combination of winning recipes and a fun atmosphere can be marred by such atrocious service (yeah, I went there). Listed below are some of lovely encounters I've had with their staff: 1) My first visit to BWW, it took us nearly 30 minutes to get our chicken wings, which we waited 20 minutes to order. That's not the worst part. The worst part was probably waiting another 30 to get a refill of our glass of water (which seems like 2 hours when you're breathing like you're in a lamaze class as you desperately attempt to cool your mouth from their Blazin' wings). 2) They don't take reservations but I had verbal agreement with one of their employees to save a couple of tables for my birthday celebration. When I arrived later that night with my party, the hostess preceded to play dumb like she did not know that there was any arrangement made. As we argued, she finally confessed that she knew about the arrangement but gave my tables away because the UH game was on and they have an "open seating" policy during those games. The policy makes sense, but whatever happened to the courteous phone call to let me know that I no longer have my tables before I tell my party of 20 to meet me there? One little suggestion BWW: Get some better characters to greet your customers in the front, not Ms. Stoner who is so idiotic that she can't tell the difference between a sneeze and a wet fart. 3) Lastly, and I kid you not, I saw a server knock down a whole tray of hand wipes from one of the vacant tables and he just walked away as if nothing happened (not before he paused however with a goofy "deer in headlights" look). A few minutes later, a different waitress came to the scene of the crime and cleaned up the mess. Nice. That pretty much sums up the Waikiki location of BWW. Great food, good atmosphere...total imbeciles for employees (well, most of them). I won't boycott the wings, I'll just make sure to get takeout now on.
(2)
Sheila Marie C.
This place was actually pretty good! The waiter was awesome and very attentive. I've been to other BWWS in Vegas...and they are all pretty much the same where ever you go.
(4)
Michael T.
Hard to get service if your a local. Been there many times and had the same experience.
(1)
Glenn L.
Just what you would expect from a BWW. Came on a Thursday and our server pointed out the $1 boneless wings. Unlike other BWWs on the mainland, this place has a standard ceiling (the ones I have been to have high ceilings with huge screens for all kinds of games). Our server was very cool and recommended coming back for a few key sporting events. Of course, it was a little strange to have the table of Star Wars Fanboys next to us, but what can you say - at least they ordered beer.
(4)
Mark P.
When we first walked in the place, it smelled like a combination of bleach, dirty damp carpet and rotten poultry! It took everything in me to keep my gag reflex under control. Our waiter looked like he just got done changing his alternator judging by the amount of dirt and grease under his nails. He also seemed to think we were his BFF's. After consuming 2 beers, whose CO2 pump lines have not been cleaned over a year we were presented with wings, and wings with multiple hairs coming out of them as someone dropped the ball plucking them entirely. I would suggest the boneless synthetic wings or a masubi from 7-11.
(1)
Lexoh D. M.
The food is awesome, the sauces are great and the beer is cold. All of the people giving this place a poor review who complain about the food obviously have never had good wings before. That being said if you go when there's a big game on (ie a sports bar's BUSIEST time) and complain that your food isn't on your table 2 minutes after you order it you need to get real. Also, if you don't sit in the bar area you should expect to be a second class citizen. People in the bar area BUY MORE. Of course you're gonna be neglected if you sit by the door and just order salad and water. IT'S A SPORTS BAR! Sorry princess, take your attitude to red lobster. If you want beer, sports and awesome food, this is the place to go. If you want someone who's going to pamper you and service your every whim, go to a spa, not a sports bar.
(5)
Francis R.
BWW is hands down THE BEST place to eat and watch sporting events especially, college football and march maddness. First of, once you enter, you can't help but just stare at the amount of TVs in both the dine in area and bar section. I've gone to BWW atleast 10 times and the food and service has not failed once. If you're a first timer, I highly suggest 4 sauces for the hot wings: Asian Zing, Spicy Garlic, Honey BBQ & Hot BBQ; but you can sample any of their hotter and milder flavors. An all time favorite is the Ribs and Tradition wings combo that you can sub the french fries out for the much better and tastier potato wedges. But if you want something on the lighter side, there are lunch specials that end @ 2pm and a simple 6 wings & fries (substitute optional available). To start off, the mini corn dogs are great and can either choose from the normal mustard dip or what I personally like, the queso-cheese dip. Another great starter are the onion rings and despite my love for substitution of the fries, the french fries can be good too. Now about the Blazin' Wings. As a frequent customer, I have tried the hottest wings on the menu and believe when I say this, THEY WILL KICK YOU IN THE FACE! I've done at most, 3 blazin' wings and as a and average spicy lover, it brought me to tears. The kick does not "kick in" until you take a couple of bites of the first one and it travels down your throat. But, it's worth a try to see how much you can handle. Just to add a cool fact; me and 2 other friends will try eating 6 blazing wings WHEN Duke repeats as national champs :) Reason I give it a 4 despite my love for the place is something the establishment can't help which is the season of sports. Obviously, this place wouldn't be great if it weren't for the sports. And if it's not the NBA/NFL and/or college football/basketball, there is almost no reason to go here. Food is good, but the added sports factor is what makes this place great. Last but not least the parking is only $1 for 4 hours. YOU CAN'T BEAT THAT!
(4)
Carlos F.
My displeasure has to do with the service. Football was viewable from anywhere but we tried to order breakfast but the inexperience of the server was apparent. When our food came out an hour after we ordered, he forgot one of the orders. The food was barely warm and we had to wait yet again. They need more quality servers and more of them. Got my own sugar for my coffee as they were swamped. If you gonna watch the game, it is good but service needs massive improvement.
(1)
Natasha H.
Tasty tasty wings - I love that you an mix and match your flavor choices . Boneless is the best too, since I don't care for dark meat. Fun servers, and fun environment!
(5)
Thomas N.
Pretty decent wings. Get the boneless Honey BBQ. Parking can be a hassle because the structure as well as the individual stalls are very narrow.
(3)
Edward G.
Really between 2.5-3 stars . The food was decent . The service is questionable. Once the food was brought to our table we never saw our server untill we were thru. He never checked back to see if we needed our drinks refilled or if we needed anything else ( which we did).
(2)
Jenna V.
2 stars you ask, here's why... The food by all standards of a wing place is choice! Great options and levels of sauces for your wings, and the other food selections are decent but limited... As far as the service - their waiters are driven strictly by money... Super slow and horrible customer service, literally walked in to pick up a take out order and not one person greeted me or asked if they could assist me. While waiting I heard a waitress complain about not getting a 20% tip!!!! WTF!! The woman in here are just too competitive to care about customers. Talking smack about how one girls' shorts is to short and inappropriate or how one hostess is to ugly to stand up front. Employees have the worst attitudes ever. Take your food to go so you don't have to be around their ignorant staff!
(2)
Thu T.
This is a really good place to watch sports game at. They have a bunch of televisions everywhere in the bar area and the dinning area. We went on a thursday so its boneless day where its $0.75 each. You can pick your type of flavor for the chickens. It was my first time and I was pretty impressed with this place. I like the idea of how you can claim one or two of the television and ask them to change it to a certain channel that you wanna watch... Its a pretty cool place. It's very likely that I'll come back here to watch a game with friends.
(5)
Amber N.
First time here, service was no-star. We got seated, and our server took orders of people that came in after us. after waiting ten minutes, we got up and left. As a former server, I can feel out and see if a server is overwhelmed. This guy had 7 tables and two of them were leaving. No reason we couldnt have ordered. Dont remember his name but I do remember that he had long blonde hair in a pony tail. Second time here was very different! Learned my lesson about sitting at the table and sat at the bar on one of those .75 cent wing days.... Service was great! Im not the biggest fan of wings that have a sweet brown sugary taste like captain morgan or jerk but everything else was ono!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Garage Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Best Nights : Tue, Thu, Sat Coat Check : No Smoking : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Cheryl Marie S.
Short Review: The Buffalo Wild Wings Restaurant on Ala Moana Blvd is a great place to gather with friends and watch sports events. Although prices are on the higher end of comfortable (for me), the ambiance is wonderful, staff super friendly, food delicious, and parking cheap. So bookmark this BWW in your Yelp app, and put it on your list of places to hang-out with comrades. Now this is how I reached my verdict. Seating: You have a bar area and a restaurant area. The same food is served in both. Presumably the restaurant area is quieter. The bar is the place to go to watch sporting events, and to yell and scream. My Yelp friend Victoria invited me to the bar to watch a Women's World Cup game. She knew the restaurant well, and gave me explicit instructions on where to sit. Victoria and I are great friends, but the truth is neither one of us understand what the other is saying. And so it was with her seating instructions. I thought she wanted to sit at the bar. I got there first and accordingly grabbed two seats at the bar. But knowing how things stand between us, Victoria called a few minutes later to ask where I was sitting. When I replied "at the bar", I expected a gush of appreciation and a couple of "Cheryl, you're the greatest" words. Instead she gave me 30 seconds of stunned silence. She repeated her instructions, and I expressed my bafflement. And so we went back and forth three or four times. Finally she asked to speak to the bartender, whose name is Kevin. Kevin said hello to Victoria and began to nodding his head. When he hung up, he began telling me where I should sit, but the look of confusion on my face stopped him. Instead, Kevin told me to follow him, and he led me to the seats. For a minute I thought he was going to take me by the hand, but that would have been embarrassing - embarrassing for Kevin, but I wouldn't have minded. Now where are these mysterious seats? I shall tell you, because they really are the best seats in the house. The barroom is separated from the other eating area by a low padded partition. A long cushioned bench is attached to the partition, and six tables are placed on a raised platform along the bench. The bench with the padded back is a very comfortable place to sit. Despite the confusion, I'm glad Victoria chose the seats. Staff: All very friendly and efficient, just like Kevin. Orders taken promptly and water glasses filled frequently. Probably none will offer to hold your hand, but they are pleasant just the same. Food: Check the menu on line. This might be hard to find; here's what you do. From the main page, enter your zip code in the box at the upper right. This will bring you to a location listing. Once you get to the restaurant page, you'll see a link to the .pdf menu. Lots of choices: nachos, chips and salsa, burgers, hot dogs, sandwiches, fries, salads, Buffalo Wings (of course) and more. We ordered the nachos, Cheese Curds (deep fried balls of cheese) and Buffalo Wings. The wings come in traditional or boneless with many choices of sauces. Highly recommend both and the Cheese Curds. Victoria was kind enough to share. It's great food, but I must tell you, the Wild Wings didn't taste at all like Buffalo; they tasted like chicken - a very delicious chicken, I might add, but certainly not Buffalo. I should have known. A buffalo is a kind of cow, and we all know cows don't have wings because they can't fly. One did jump over the Moon way back when, but she jumped and didn't fly. I'm sure plenty of people make this mistake, so maybe they should put an asterisk next to the name. At the bottom of the menu they could write: "Not actually Buffalo." (Dear Buffalo - of course I'm just kidding!) But whatever you call them, they are super delicious. If the restaurant served nothing else, the wings would be reason enough to eat there. With the many menu choices, you can return often and never tire of your meal. This is great for a sports bar. In football season, you might consider coming every week. Ambiance: There are many places to watch a game. The best places are those which have good food and attract a fun-loving crowd. Wild Wings is just that. The food is not the cheapest, but it is after all located in the heart of Waikiki in the lower level of a luxury condo. If you should see a game here, you're not likely to go away unhappy. Parking: !!! $1 with validation. !!! In the middle of Waikiki? Outrageous. The entrance is in the rear of the building. After turning on to Hobrun, take the first left. Being Cool: Short hand for Buffalo WW is B-Dubs. They copy-written the phrase (and it's even in Urban Dictionary). Can't get any cooler than that! So, to be cool, enjoy good food, and have fun watching "the game", give B-Dubs a try. I think you will be glad you did.
(5)Angel H.
I've been here a few times in the past. This latest time was for the NBA draft. Everything here just seems slow from when they take your order to when the food comes out. We must have been sitting there for 10 minutes before the server greeted us. Then, it took another 10 minutes before he came back to take our order. Then, it took another 25 minutes for the food to come out. This place wasn't even remotely packed. It was around 1 in the afternoon. I gave them 3 stars because I do like the food here. They also have a lunch menu special, Monday-Friday from 11-2, and it's a pretty good deal. Check the picture below. The wings are on the smaller side but it's good. My two favorite wing sauces are honey bbq and teriyaki. Today, I also ordered the chicken tortilla soup with tortilla chips and pico de gallo. The soup tasted better than I expected. It was rich, full of flavor with a hint of spiciness to it. While I didn't order it today, the chocolate fudge cake is the bomb. I don't usually like chocolate cake but the one here is awesome. They serve it warm, with vanilla ice cream, drizzled with chocolate sauce. If you're going to get dessert from here, get the chocolate cake.
(3)Meagab N.
Joshua was our server tonight and he was awesome! The past times I've come to bww the service have been mediocre at best. As a service/bartender of 5+ years I am normally very forgiving. So needless to say I come here for food rather than service. We walked in an hour until closing and we obviously were not in his section. He told us someone else would be our server but he would be happy to start our meal off. we ordered our drinks and when he delivered them we were ready to order so he happily took our order and said he would be our server from then on. So glad he was! Great food always and always ask for Joshua :)
(4)Maria K.
Not impressed at all. Upon entering, the entire restaurant had a horribly nasty odor and it was so warm in there! We sat down at our table and just stayed hot the entire time. They were out of lids for kids cups. They were out of milk. Out of cocktail sauce; don't even remember what else. Someone isn't doing their job. My Mediterranean salad was good. My son got the popcorn shrimp, which was over cooked. Husbands wings were alright, though, he couldn't eat because it was too warm in there. My father in law had the black and bleu burger and within two bites, said the meat tasted funny. The server took it off of our bill and we went on our way. Once we woke up this morning, I found out my father in law had been up all night vomiting, from what I can only assume was from that burger. First and last time at this location!
(2)Jessa Rel G.
Half of the fryers were down since last week and they took about 45 minutes to bring our food. Our waiter was not attentive at all, we had to ask other waiters to assist us for the night. The wings barely had any meat. The rice was too mushy. I highly suggest to go to the Pearl City BBW because they have better waiters.
(1)Angela C.
Always love the Parmesan Garlic wings. 81cent wing night on Tuesdays was a great deal. We went straight to the bar to get a table. Our server was full of smiles and very nice. House was packed and TVs everywhere.
(5)Nainoa H.
Got here at 7pm for a friends birthday. We waited almost 2 hours for a table. We got a table and the waiter took our food orders. 45 minutes later, the waiter comes back and says that their machine broke so they had to re input our orders in the system. We didn't get our food for another hour and a half. When we finally got our food, it took another 30 minutes to get the check and get change. A football game was playing when we were seated and it finished before we left. We left at 1145. Not a great birthday for my friend... Don't recommend coming here.
(1)Christina A.
Came by to order food to go, not even to eat at the restaurant 30 minutes before close time and were turned away by staff. Lame. Sign should specify what time food is REALLY no longer served.
(1)Nani G.
Let me say this place is loud and the floors sticky. I couldn't even walk down the main path without my feet sticking to the floor. It was really disgusting to have to peel my feet up from the floor with every step. The table seating was pretty much cleared and the bar in full effect. Unfortunately, I'm not into that effect so I elected to move to a more calming environment.
(2)Maria R.
Do you love sports!? Do you like beer!? Then come to Buffalo Wild Wings to satisfy your needs! Yes, YOUR NEEDS! They have tons of TV to watch your favorite team and a bar to accomodate your inner man! YEEeeaH! Anyway!!! This location is my favorite because it is closer to town. I'd like to include that this location have some wonderful staff and have good service despite the Tuesdays/Thursday rush, and despite the wait for the food. Other times customer service is not up to par, hence the 3 star rating from me. First things first, lets talk about PARKING! -- You can park at discovery bay with a validation for a dollar but it is a hit-or-miss during special nights because theres limited parking. Once you enter the parking lot at discovery bay, you are given a ticket. If you are not able to find a parking and decide to leave the parking lot, the parking attendant will have you pay two dollars even if you didn't park. Just sharing this tip because one time there wasn't a parking space available and the guy ahead of us had to pay two dollars just for going around. Fortunately, my car could fit in one of the stalls so that was a lucky shot. You can also attempt to find steet parking along the one way street behind Discovery Bay. And last but not least, you can park at Wailana Coffee House for a dollar (recommended only during dinner times). Dont tell them that you're going to Buffalo wild wings, but do pay a dollar and walk to B-dubs. Don't park there on Tuesdays because Wailana is closed, they will tow your car. ************* My circle of friends and I love coming here on Tuesdays and Thursdays to take advantage of their .80 cent wings. Last night, my S/O and I decided to go here to use a $25 gift card given to us for Christmas. Usually it would be very busy around 8-10pm but we were able to get seated right away; also since Oahu is such a small place, you might see familiar faces every Tuesdays or Thursdays so don't be afraid to say "hi" lol. Anyway, my bf and I ordered onion rings, jalapeno poppers, and 5 different wing flavors: Jalapeno Poppers: your regular, greasy cheesy jalapeno bites. Last night they were cooked perfectly, it wasnt limpy how I normally get it at this location. Kudos to the cooks last night! Onion Rings: they were a bit limpy and not crunchy. I guess when you're hungry you really dont mind it haha. 5 pcs Mango Habanero: 3rd to the last of the spicy spectrum. When you first take a bite, it would seem harmless but wait a few seconds, you'll feel the spice burn your mouth. I would suggest eating this last because the sauce blocks out most of the other flavors. 5 pcs Spicy Garlic: Not extremely spicy. It sits in the middle of the spectrum. I tastes just like a mild sauce blended in garlic salt. Yes this is a little salty. 5 pcs Garlic Parmesan: One of their most popular sauces. Highly recommended to always have it on your table. The spices go so well with the parm. 5 pcs (limited time) Santa Fe: made with Chipotle sauce, and other spices.Personally, it wasn't that great, but it was okay. 5 pcs Asian Zing- Perfect Blend of your Asian sweet and sour sauce and some hot sauce, idk how to explain it. I'm asian so I guess I just knew lol jk. Its in the middle of the spectrum and highly recommended. Last night, we were helped by their wonderful staff, Ellen. I just wanted to give her a shout out for providing great service despite the rush. She was very attentive to all of her tables. Our order didn't take long compared to the previous visits and our food came out very nicely.
(3)Myrriam R.
First time at the Ala Moana location. It's right across the Ilikai hotel, you can park in Discovery Bay center. Get your ticket validated and you pay $1 for 4 hours parking. We went on a Tuesday when wings are 80 cents a piece! Personally, I think the quality of the chicken wings at this location is better than Pearl Highlands. The wings were bigger and juicier. Wish I had a picture from the Aiea location to show you how small and shriveled looking those pieces were. I don't know if it's fried too long and it shrunk, either way, if I need my hot wing fix it's worth a drive here. Food was great. We got 14 pcs of wings, basket of fries, chocolate cake and ice cream and a cup of coffee for $26! Food was great, will return again.
(4)Stephen D.
Sat the bar for 5 minutes before I received a greeting. Finished a tall beer before being asked if I wanted to eat. This all happened around 9 pm on a Wednesday with 3 people behind the bar and 5 customers at the bar with less than 75% capacity.
(1)Krysten I.
Ehhhhh this place is just ok for chicken wings IMHO. I like wings, I don't like the high prices though, so I'll probably only be back for the 75cent wing nights on Tuesdays and Thursdays. I honestly can get my fried chicken fix elsewhere: Popeyes, KFC, heck, any korean place that serves fried chicken, for way cheaper than what it cost me to go to BWW. First, there's no parking, so you're left to your own devices to score yourself some street parking. Your best bet is by hawaii price hotel/chart house, but it's a little bit of a walk. Second, $1.50 per wing is not a good deal. Even if you get boneless wings, they're pretty batter-y. I think people keep coming back for the sauces, because the chicken itself wasn't exemplary. We also ordered a side of potato wedges that were very forgettable. Third, if I'm going to be paying this much for mediocre chicken wings, at least have decent carrots and celery. It's pretty hard to screw that up, right? Wrong. We didn't get celery when our food came out, no explanation, so I asked for some. Our waitress came back and told us they were out. What the heck?!?!! A wing place runs out of celery?!!!! Ugh so annoying (I honestly really love my vegetables and look forward to celery and carrots with my wings). The carrots also tasted funny, like they had been frozen or something. So weird. Service was dismal, it was dark and loud, filled with tourists and little kids running around. If hanging out with military guys, watching the game is your thing, come here! If not, don't come. I know I won't be back.
(2)Heather R.
Although this is my 1st "official check in," [or whatever,] for yelp; I've, in fact, been to this BWW location several times... What can I say, this gal LOVES her sports [namely my NINERS BIIIIIIIIIIIIIIIIIITCH!) & of course trivia & dem chicken waaangs !! ;) Besides, the regular universal "aesthetically pleasing" BWW decor, the food has always been satisfactory at this BWW, IMHO. I've tried several wing "sauces," and they've all been good to me. A small piece of advice to leave ya'll with - once you hit a certain level of "spicy," you start to lose that good FLAVOR & simply only taste heat anymore. So try to find a level for yourself that's a good "happy medium," b/c there's jus no sense in ruining great flavor just bc someone feels the need to compare the sise of their huevos! --- OY VEYYYY! =b
(3)Christa G.
Walking in here is like walking into a freaking sauna. My family and I came here because we wanted wings, nothing else. At first the cocky greeter tells us it's a 25 min wait which wasn't a problem. 2 seconds later he tells us it's a 45min to an hour wait. While it only took us a few moments to contemplate since the place was maybe 3/4 full with openly viewable tables, the rude greeter was quick to respond that there was a Red Lobster and Outback down the street. I've never been to an establishment to "shoo" us to a different place.
(1)Bruno S.
If you're looking at this review I'm sure this isn't your first time at [Buffalo Wild Wings] Bdubs... You're probably back for some succulent parmesan garlic wings and some draft beer and maybe even catch a weekend game or UFC fight on the large screen TVs. Here's why I didn't like it at this location. It's downtown Waikiki but no outdoor seating option. Inside temperature was way too cold for the current temperature outside...it just felt off. The service was bad, not rude or unpleasant just got orders wrong and not everyone got their meal at the same time, some waited over ten minutes after I got mine. I mean it's wings... Parking is available in a large parking lot and only costs $1 when validated at BWW (cash only). It took our friends a little longer to spot the lot but we found it just fine. The location in Pearl City was a better time. Waikiki has much better to offer if you're down there already I would not go to BWW again.
(2)Marisa H.
Went here on a Tuesday night for the wing special. It was very busy but our meal was great from start to finish. The nachos are huge! If you can request Sara, she was an absolute pleasure and definitely made our Tuesday night.
(5)Kelly P.
The wings are absolutely delicious here! My friend and I came during their 80 cent per wing Tuesday special and ordered the garlic Parmesan wings. They were just the right amount of cheesey and garlicky. We also ordered the nachos and the chili is to die for. Our server Kelsey was so sweet and had great recommendations and made the whole experience pleasurable from start to finish. I definitely enjoyed my first time at Buffalo Wild Wings!
(5)Rei B.
The first time I came here out server was great, she was fast on refills and made us feel really welcomed. I believe her name was "Zee", she was great & funny. The second time though wasn't all so great, server was slow.
(3)Ashley W.
Do NOT eat here! This is the worst Buffalo Wild Wings I have ever eaten at! I was staying at the Hilton Hawaiian Village which is directly across the road from the restaurant so I ordered a takeout and waited for my food. The walk from the restaurant back to my room was less than 5 minutes so the time could not have affected the quality of the food. The wings where dry and old. I usually love to get the fries with melted cheese and bacon but I was very disappointed as the cheese was all dry and crusty. The fries where only partially cooked and there was very little sauce on my wings. Overall this was a terrible experience!
(1)Tiffany O.
Don't know why we always come back here, oh right, it's mainly just because there are so many TVs everywhere. Not sure if people come here to actually eat their wings. First of all, it is usually almost crowded on Tuesdays and Thursdays (which are the days I usually go). Tuesdays has their traditional wings for $0.75 a wing or on Thursdays for their boneless wings (which is really bad and does not taste good). My favorite sauces have to be (as described on their web menu): Asian Zing - Sweet meets heat: A chili pepper, soy and ginger sauce. Honey BBQ - A sweet, sassy sauce: Savor the flavor. And Blazin' - Keep away from your eyes, pets, children: The hottest sauce we got. You'd BETTER-BE-READY BLAZIN'. (Lol jk I can't handle this at all lol) The menu is pretty organized, and the sauces are categorized from sweetest to HOT. It's also nice because you can order the wings at any quantity you want. If you don't want 12, but rather have 11, you can do that... or whatever you want lol. Hmm, also their girly drinks are pretty good! I'm not sure which flavors we got but it might have been some Wild Berry or Cherry Mojito lol. I wish I remembered... they were really good. If you are hungry, do NOT come here because getting seated is difficult, and waiting is a pain. Once you do get seated though, the server takes literally forever to take your order. The last time I went with a big party of maybe 12 people, our food took almost an hour to get to us. Maybe 45 minutes at the earliest, but it was really dumb. My friend had to refill his meter because he had street parked as well. Our server took forever to check up on us, and when we wanted our checks it took at least 20 minutes because she was doing other things. I know they are busy but we just wanted to get out of there and I'm sure we gave her that vibe. We didn't even come to watch TV, just a get together so we weren't entertained while waiting. When I come here, it is definitely not my choice, but rather because it's a good place to watch any games on TV with my guy friends. Try to avoid when hungry!!!
(2)Localkine G.
Happy hour is unbeatable. Literally nowhere with better deals than here. Pro tip: sit at the bar
(5)TeeAeEsAch A.
Craving some fried pickles? This is your destination. Kind bartenders, servers, and garage attendants. Quick, tasty, cool air, diff sports on each TV, and clean tables!
(5)Kenny R.
The service here is horrid! I'm not going to comment on the food because it's BWW. The wait staff looks so run down, none of them are happy which makes for an awkward meal.
(2)Youngsoon P.
So many bad reviews ? This is a wing and beer place .. Not a fancy yuppie hang out that serves asian fusion. I go here on Tuesdays when wings are on special and order wings beer and onion rings .. For 2 people with beer and wings and onion rings price is under $40. If you can't find parking in the building than park behind the illikai by the boat harbor and walk over. Some people on yelp seem like the biggest whiners ever... Hopefully some of these haters have some cheese with all that whine.. This is a bar style wing place with young girl servers who wear football jerseys and talk very nice for tips. Maybe all the bad reviews are by jelous wife's ? Anyways if u want wings and beer in a cool place with 50 big screens than go here ... Wanna eat some fancy fusion food with a line going out the door for $200+ this isn't your place
(5)Darren N.
I'm not a huge fan of chicken wings but this place delivers on the sauce department. You have a ton of choices ranging from various levels of spiciness. A must try is definitely the dry rub. It has a lot of flavor notes my picky pallet can't begin to place but it all comes together well with no mess added. Another big plus for them is the fried cheese curds. Fantastic alternative to the standard mozzarella sticks for all you cheese lovers. We lack this type of food here in the islands so this is the only place I know of in order to get some. Tuesdays and Thursdays are when this place has deals. Prices are reasonable. Go early or prepare for a potential wait. It is better to walk here or find alternative parking.
(4)John M.
1st night in Hawaii , and everyone wanted to go to a chain restaurant, I don't get that. If it was not for our server would have given them one star. Kris was great, he was very attentive, and refilled quickly. He was very informative to our group on things to do while we visited Hawaii The boneless chicken was awful. Wednesday night special offered tiny pieces that seemed to be mostly breading, not worth the price on special and definitely not worth the price at full price. I had the hickory pork sandwich which was dry, but did have a decent flavor to it. decent size for the price. Our tab came to just under 200 for 8 of us (including alcohol), which was not bad, but I just don't get the extra charge of $5 for ranch. seems like we would have received some included with the wings. I don't see what people see in this place, I would say KFC would have been a better option for chain food
(3)Brigitte S.
Typical chain restaurant sports bar; bar style food, very sporty man atmosphere. I'm a big fan of wings so I like to come here for the variety of sauces I can have at one time. I'm also lazy & love that they have boneless. One other thing I always order are the soft pretzels. They're crunchy, buttery & soft, covered in salt & come with an awesome queso cheese sauce. There is also a honey mustard but I'm obsessed with anything cheesy. I only come here for sporting events or UFC fights; the atmosphere is not somewhere I want to chill with my girlfriends. But it is great for some cold beer, greasy food & yelling at the tv over a game. Staff is friendly, wait time can be long when busy. Overall a fun experience if it fits the mood! Boyfriends like it :)
(4)Jhay B.
This is sad. We came to this location three times but all of our servers made our experience the worst. First server was unprofessional and swears while talking to us and forgets us. The second server didn't check up on us often and our last server Julia charged me things that I didn't even order. She can give all the attitude that she wants but if you know you made a mistake you should fix it and not make like it didn't happen. Anyways average customer service. Feels like I'm dining in at McDonald's. Little tip you should phone order since the wings took long and the wings that I got was hard which means it wasn't fresh. Mines barley had any sauce as well.
(1)Lisa K.
I'm sure if you're a sports lover who heads here to get stoned by the sheer amount of football blaring at you, you're too far gone to pay attention to minor details. I, however, don't know a thing about football, but I DO love wings and beer. The "Gift of the Magi" scenario here is showing up on a Sunday morning with my dad and husband, stoked that it's actually open before the posted hours, but bummed as hell that they don't actually serve anything but "traditional" wings until 11am. Ok, minor setback, but they had a surprisingly full breakfast menu, so I got a Loco Moco that was excellent, given I've only had two in my life. (I'm newly carnivorous.) I also got a "Wild" Bloody Mary which was tasty - nice and spicy, though thicker than I expected the texture to be, which was different. A "Bloody Mary milkshake," if you will. So all that was well and good, but the servers were either too busy watching the games, or seemed to max out at a certain intelligence quotient. I ordered a water, a coffee, and yeah, a Bloody Mary too. I only got one of the above. I flagged him down later and finally got my water. The coffee never did arrive. (I guess alcohol trumps everything here. No judgment on THAT one, but...) Later, we asked another guy to locate our absent waiter and he stared at us as though he'd shown up to the SATs without studying. "Ummm, I don't know who your server is. Do you know who he is? I don't know where to find him." Welllll, if we knew, we wouldn't be asking you, but ok. Check the TVs. Last time I saw him, he was staring at a screen. It did take 25 minutes, start to finish, between requesting the check and actually getting the receipt to sign. I know, because we were still 40 minutes away from wing o'clock and thought it was too long to wait. By the time we paid, it was just about time. So, what's a girl to do, but order the hottest-available wings to go. They tried to talk me out of it. "Are you SURE? A lot of people order them and then throw them away." My doubts crept in, but then I recalled that I've never had something too spicy in my life, so I stayed the course. Took my wings home, dived in to the "Blazin'"-hot glory, and enjoyed the burn licking at my lips. Let's just say, getting those little nuggets of fire redeemed everything else that disappointed me. I am officially lost in the stupor of everything that makes wings and beer worth starting a sports bar chain. I'll be back again. After 11am.
(4)Annette I.
Reasons for 1 star: 1.) Mannerisms/Etiquette 2.) Food Quality & Control 3.) Service This is going to be a pretty long explanation of what happened only because I don't want others to go through the same thing we went through (or continuously go through). 1.) MANNERISM/ETIQUETTE First off, we were not properly greeted by the FOH staff. A simple acknowledgement would suffice, but we got nothing. Blank faces and stares by extra employees. I hope if management is reading this, that you are aware that your employees are grouping at the front of the store talking story on company time. I did notice however a change in staff which seemed to be a positive change.... Until...... I noticed this job must be so dang easy because right when we came in I seen a whole bunch of empty tables and a group of waiters huddled by the soda machines. These aren't big deals, but it looks like your employees are more preoccupied getting to know each other than their customers. That's fine with me, enjoy your below minimum wage pay. There was only one employee that went above and beyond to give us the customer service that each team member should be displaying when they are on the main floor. I didn't get her name though. Otherwise I'd say move this young lady to a higher position. 2.) FOOD QUALITY AND CONTROL a = It was the first time that my daughters came out and the boneless wings looked like popcorn chicken. WTf? b = rice being undercooked. This is a HUGE disappointment because everyone at our table including the children had undercooked rice. First of all, this shouldn't have been served and second of all if the cooks were doing their job appropriately they would have notice straight away that it wasn't cooked properly. at first i thought it was just too much water because it looked mushy on the top, but I took one bite and crunched down on multiple grains of uncooked rice. Unreal. Who messes up on rice? And I'm sure this was in a rice cooker too. Shame! C= the dang sauce to wing ratio. Look at the picture, my dang honey BBQ wings are swimming in sauce. Can we use a measure please ** KM/HEAD CHEF, retrain employees on proper cooking techniques as I'm sure you don't want food sent back or having to re-fire tickets for careless mistakes. This, as you know, only slows service even more and creates back up. 3.) SERVICE I have to say, our waitress was polite and friendly. She wore a permanent smile on her face as she attended to us. She quickly got the kids orders and the tables drink orders a minute after we had sat down. She made suggestions to save money and honored a special request for my daughter. Going good so far... Then once she came back with the kids foods she took the tables order. Wait time was reasonable, so no complaints there. Anyways, it's not entirely her fault if we were waiting longer because she doesn't actually cook our food. What kind of aggravated me though was when I mentioned that my rice was undercooked, she didn't ask about anyone else's at the table. She took it and was suppose to get it replaced. Instead, she came back out 5 mins later with the same rice containers of uncooked rice and was like "Yeah, they just started a new pot of rice so it's going to be 30 mins." She was like about to give it back to me, but what am I going to do with that? Anyways I told her I'll wait for the rice. I KNOW rice does not take 30 mins to cook. BUT I wasn't going to make a scene for a scoop of rice. I waited for about 15 mins when she came back and was like, "Yeah, I don't think rice will be coming out". I almost flipped out on her. Really after 15 mins you tell me? Instead of offering a replacement item like fries or potatoes or something she was just like "um yeah not coming... So?" I was just like ok thanks. Already had it. Getting irritated by the second now. THEN she screws up on the check. I kid you not it took 30mins JUST TO CHECK OUT!!! I could explain this to you but it gets confusing. She charged me for my cousins dish, and even though I said it was OK to charge for the larger amount she goes and changes it AFTER she swiped the card. Which she didn't even charge my card for the larger total she charged me for my cousins total. Ugh. Whatever, short story she made us wait too long instead of listening when I said it was ok. I was about to give her a $10 tip until she made us wait long. I left her $4 only because I was forced to. I would have left her nothing if it wasn't for my cousins and husband for forcing me to. It's a shame. It's been 7 months since I've been back and it seems that management changed employees but did not change their training techniques. Tsk, tsk. I would say save yourself the trouble and go somewhere else. 80cent wings are not worth it. I live less than 5 mins from here and I can't even come in and have a decent experience.
(1)Mike V.
I needed a quick meal while on vacation in Honolulu and found BWW. Figured it was a known good time so we went for wings. I will start out with the good - the wings. As usual, the wings were great. That is the reason for the 2 stars. Once I found the location which is not easy to do, I saw 4 employees standing around outside. There were no signs for parking which led to 2 trips around the block. Once I found the lot, it was a maze with once again, no signage pointing to which elevators lead to the restaurant. Got to the restaurant and was seated at a table behind a post. About 20 minutes later, our waiter finally came over. Honestly, I don't think that the host let Kris the waiter know we were there. Kris seemed very new, took our order (pretzels and wings). The pretzels came out about 15 minutes later then the wings about 2 minutes after. It was really a bad experience and I would have told the manager had I seen one.
(2)Nicole T.
It's funny how there's tables open that just needs to be cleaned and it takes 15-25 min wait. I'm a Host at a restaurant and I do my best to be as quick but here im guessing the Host just stands and wait (sometimes just talking to other workers). Well the only thing good about this place is the food and server "LILO" she's very kind and a good server.
(3)Mark S.
I usually love wings and went today for some, but sadly for a place called Buffalo Wild Wings the wings were the most expensive thing there. And they had no specials. I'm not big on 6 wings being close to $10 and for 8 to cost about $15 and 12 to cost $19?!? That's just wings. No fries. No drink. So instead I got a buffalo chicken sandwich which came with fries for $11.50. However the fries were cold when the food came out. Since no one checked on me I got up and found help and asked for some hot fries. They were attentive and even refilled my $3 soda. Pepsi products, another negative. So overall, the service was ok, they were very friendly just not very aware. Plus with prices like that it's not worth it for wings and if that's the case I can go elsewhere for a good chicken sandwich and fries plus that place would serve coke. Definitely not rushing back there.
(3)Paola R.
Buffalo Wild Wings is a step up from Hooter's in terms of food & service, so if I have to choose a chain restaurant to get wings, BWW wins every time. Unless it's football season, you should be able to find a seat easily at a table or at the bar. But oh god, when it's football season, get there early if you want to watch the game--and avoid it completely if you don't. Anyway, I'm more of a boneless wings person than regular wings, and I like the boneless wings here. You have a ton of choices for sauces, but I always stick with the tried & true buffalo sauce. I've gotten the "hot" spicy level before, and they are indeed very hot so order these with caution. Sometimes they have good beer specials; got a pint of Sam Adams Boston lager for $4 just last Saturday. Parking is off Kaioo Dr. and only costs $1 with validation. You might be able to find street parking on that street, but chances are very slim.
(4)Caitie A.
I don't know why I keep coming here. A bunch of children work here. They need some adult supervision up in here. Hostess always seem to eff up. I don't know why? It's simple, you ether sit me here or there. I only eat here maybe because it's close to work. Thank goodness this place has a corporate name. If they were just any old restaurant name, they would not do so well, in my opinion. Good for ppl who just wanna have a few and watch a game. Star for that. And to top all of it. I didn't get a fork or any utensils. I had to literally ask for them myself. Hellllerrrrr.
(1)Amy H.
No one ever came to the hostess stand to seat us, so we sat ourselves in the bar area. That was a bad sign, but we wanted to eat here so we did. Took a while for a server to come greet us/take our drink orders, but once she did, she was around often and was very polite. Food was good. Hot and fresh. Despite the place being somewhat poorly managed, the folks in the kitchen were doing a good job. I agree with a previous reviewer that the place seems to be run by kids.
(3)David M.
A few friends and I headed to BWW for the Gonzaga game during March Madness. This was my second experience at a BWW, with my first being in LA. The Atmosphere - comparable to a normal sports bar. It's a chain so they all look the same. The walls are decorated with jerseys and sports photos. They also have numerous TV's all over the place (the reason we chose to head here). The Food - pretty standard bar food. They are known for their wings (also another reason we headed here). They have different specials throughout the week on beer and food. We ended up there on a Thursday which had boneless wings on special. I ordered these. I had 10 boneless wings, fries and carrots for $8. That is a solid deal in my book. The wings were fine. I can't complain. The Service - our waitress was very nice. She was on the ball when it came to making sure we had enough beer. She was quick and definitely didn't make us wait. The only issue came when we received our food. A male server came and delivered "Asian Fusion" wings to me, which I didn't order. He attempted to put them in front of me and I kindly let him know they weren't mine. After telling him this, he stands there and makes me feel like I was wrong. After telling him once more that they weren't mine he finally left. It was very awkward and even my friends noticed. My waitress came back after, apologized and brought me over the correct food. Overall, BWW is standard. The food is decent and so are the drinks. Definitely head here for games and wings. If you have never been, do not get your hopes up. It's a chain and go in knowing what to expect.
(3)Mikayla A.
It took them 40 minutes to take our order & another HOUR & a half to serve our food. We were seconds close from just leaving. Keep in mind the restaurant was fairly empty & no reason to take so long. The staff was friendly but the service generally sucked. EDIT: Oh, & this was on the night of my sister's birthday. What a shame.
(1)Sherylynn S.
I am a woman who is not a big fan of football or any sports. But for this place, I do it for fun with friends who love sports and join them to have good beer and chicken wings. Very similar to Hooters, but no girls with boobies and better food and service. Women, plenty of men hanging out here if you want to get their attention, but good luck because they might be as well distracted watching sports on TV. Men, this is always a place for you if you are a huge fan of sports especially football :)
(3)Andrew S.
Been here a few times now and I haven't had any problems. Good restaurant that me and my friends like coming to for some delicious wings! It's not a frequent thing though as the wings are a tad pricey but that's BWW for ya lol.
(4)Beverly N.
Manager Dev gave us the most respectful experience. Along with waitress Nissi and Sam! Tonight was a UFC fight and they all gave us a great night regardless of the business. Mahalo to you all.
(5)Matthew M.
I've been here many times and can say that the experience been about the same each time. Like others have mentioned, service can sometimes be pretty slow. Often times, it'll take longer than normal just to get an order of wings. And those times my friends and I tried the blazin' wings, it took forever to get a waiter/waitress to refill our water or bring another beer. Definitely uncool. Especially while you're sweating bullets from the heat. We'll usually go on Tuesdays or Thursdays for 75cent wings. Any other day and it can get pretty pricey very fast. I like buffalo wings and often eat them without dressing (I like to enjoy the taste of the buffalo sauce flavor). Their sauce is alright, but I've definitely had better. Mango Habenero is definitely my favorite. It's the 3rd or 4th hottest, but its also very sweet, so be careful if trying it. Drinks are alright and nothing really stands out. They have your typical liquors and beers on tap. They'll usually have a few drinks on special, but nothing that really stands out more than the 75cent wings. Overall a decent place for food, drinks, and/or to watch a sporting even on their big screens. parking is $1 with validation for up to 4 hours, then it can get pretty pricey. Not exactly sure, but I think it was something like $5 for every hour after. There's also street parking, but since it's Waikiki, you have to get pretty lucky.
(3)Joe R.
My worst food experience.. Avoid the wings... The rubbish they wrap it with is so thick you can't taste the chicken.. Wayyyy too salty... The staff were nice but said they don't eat there... Terrible concept.. Only good thing is the bar feel with all the TVs.. 1 out of 10 is a compliment on the wings... Avoid.. Don't waste your money
(1)Doris B.
Super slow service. Had to wait 15 minutes for hubby's beer. Reason was because "the bartender was on the phone". Hubby had 2 beers & I had a chilled matgarita & all I wanted to do was finish our drinks & leave.
(2)Suzanne T.
I love chain restaurants! I've been to this BWW several times - with coworkers for lunch, with my kids, with my bf, and it's always been a good experience. The food and service has been good each time. Sure, it's standard chain restaurant, fried food kind of fare. I don't eat wings, but they have plenty of other stuff to choose from (I like their flat bread pizza things the best, but the last time I got a wrap with hummus that was delicious). My kids enjoyed the mini corn dogs and goofy hats (think: Burger King crown). I don't watch sports, but wouldn't mind accompanying my bf here if he wanted to watch something. They have a nice drink selection so I wouldn't even have to notice what's on the million televisions. ;-) Only down side is the location. Going into Waikiki is a drag. At least they have parking available in the lot behind and they validate. I've heard there's a new BWW open in Pearl Highlands now, so we'll have to check that out.
(4)LaRaina W.
I love wings, wine and great times Bdubs satisfies all of needs! The artichoke spinach dip is always delicious with warm pita chips, lemon pepper, Caribbean jerk and hot are all my favourite. The service is fast and fun in the bar and the dining room: my most recent Chris was extremely attentive to our table and very courteous to our intense trivia game by never interrupting the timed answer portion and didn't mind excessive obnoxious laughter. The manager Sergio was also very really nice and remembered my usual Bdub friends from our weekly visits by greeting us and checking on our table frequently. I'll definitely be back next week!
(5)Allison D.
The best thing about Buffalo Wild Wings is the fact that they offer Buzztime Trivia. My boyfriend and I will frequent this place when we get a hankering to play some trivia. The service is rarely phenomenal but because we are just interested in trivia, we tend not to notice the lack of impeccable service. The food is alright, I'm not a huge fan of wings but the boyfriend seems to like them. They have a good selection of drinks and they offer daily specials. All in all, it's a good ol' standby. Insider tip: If you are thinking about going to play trivia, or just to eat, double check to make sure there isn't a UFC fight going on - the place fills up quickly during fights and stays that way until well after the fight is over.
(3)Valerie G.
Ordered 3 flavors: honey BBQ, Asian zing and garlic Parmesan which were all yummy as expected! $28 for 24 wings isn't bad.. It fed 3 adults just fine. Tried the fried pickles for an appetizer and although that was tasty too, $7+ for the little amount they gave (about 10-12 thin slices of fried, breaded pickles) was ridiculous! At least the dipping sauce was good, I guess. ANYWAYS, we waiting 45 mins to 1 hour for our food! Why?! Waitress said they had 5 to-go orders before us. BWW should prioritize better: if food is available for dine-in customers then serve them first since those who ordered to-go are on their way to pick it up which takes time anyways. Why make dine-in customers wait an unnecessary long time?! That's beyond stupid!
(3)Jonathon Q.
Really busy on a Tuesday night and it showed. Ordered over the phone for pick up. Had the food ready for us when we got there but the order was partially wrong. The food was lackluster and the fries were dry and a little stale. I've had better experienced from BWW before. This was a letdown.
(2)Mary G.
Takeout odder sucked tonight even dou we come here a lot. They even gave us a small tiny wing which doesn't count at all. Oh well.
(1)Jenn S.
Customer service is good. If you like wings and beer, you will enjoy this sports bar.
(4)Nick B.
Went here at 7am to watch a football game. Despite the a sign saying that they open at 6:30, the doors didn't open until 7. It would have been nice to get in and watch some pre game coverage. They have a breakfast menu, which is fine, and other than that it's your typical BW3s bar. I think you can get better quality for the price at other places in Waikiki and will be finding another spot to watch my football games.
(2)Kimo S.
B-Dubz! I enjoy it here, especially on Football Sundays. This location was my Sunday morning home for the entire 2010 NFL season and a small portion of 2011. A few of my buds and I would take up a section wearing our team's gear and colors. Majority of us wearing silver & black. GO RAIDERS!! On Tuesdays and Thursdays, they have their Wings specials. Tuesdays being traditional and Thursdays being boneless. I like boneless chicken so I'd come here for dinner. Yup, wings and beer for dinner aint a bad thing. The asian flavored is ono! might I add. I read a few reviews about the food, of all the times I came here only once have my food (Wings!) been a disappointment. It was burnt, too hard and dry. Not even a knife could penetrate that overcooked barrier of skin and meat. I wasn't happy about it of course but atleast they threw in a freshly made non-burnt basket of wings for free to make up for that. Service wise, they are good.
(4)Mengying L.
Delicious wings with many flavor choices. The girl who served us was very nice and even sang the birthday song to my friend when she took our cake out.
(4)Jordana F.
The first time I went to Buffalo Wild Wings was when I was attending college in Oregon--wasn't a fan. Went again after a while this past weekend to watch the UFC fights and what do you know....still not a fan. I'm giving this place 2 stars based on the overall experience. If you're strictly ordering wings, then you'll probably enjoy it very much. This place does have some fantastic buffalo wings and great sauces to pair it with. However, I have never liked anything else on the menu. We ordered 2 sample platters--they both costed 17 dollars each and were terrible. The platters contained nachos, jalapeno poppers, pita with spinach and artichoke dip, onion rings, and each plate came with one order of wings. For a 17 dollar platter, I was expecting more food. And the quality was equivalent to that of a cheap dive bar. They have various beer specials everyday. We went on a Saturday so I believe they had bud light, sam adams and dos equis for 5 dollars. Not a bad deal, but unfortunately my license expired so they waiter wouldn't serve me any alcohol (bummer lol). Because they were playing the UFC fights, there was a $10 cover charge. It's cheaper than paying for the fights on your own tv by yourself, but I'm sure BWW made a killing. And also an unfortunate cover charge for anyone craving BWW but not the UFC. Again, if you plan to order a couple beers and some wings, BWW is the place for you. But personally, I don't find anything else on the menu appealing.
(2)Ryan S.
This is actually one of the worst Bdubs ive been to.... I would say I probably went to this bdubs 30 times while I lived here and probably had 6 or 7 bad experiences... Not a good percentage for a restaurant. Usually though it was the service. They would be dead and I would still struggle to get timely service. Food was always good though never had an issue. Parking was more of an issue. If youre driving there is a parking lot behind that you can park at and you can get your parking validated which is nice too but there isnt a ton of spots....
(3)Marlei N Charley P.
Kevin @ Disco Bay is the BEST!! He knows his drinks if you go there hit him up @ the bar..
(5)Raelyn B.
I love buffalo wings. 75 cent wings every Tuesday (traditional) and Thursday (boneless). I've come here almost once a week since my trip to Europe, that's how much I love buffalo wings. There's never been a problem with parking (street or the structure) it only costs $1 after validation. Unless you have time you can wait for a table in the front dining area. Lately my friends and I skip the dining area and sit ourselves in the back because it's just faster and we're hungry. I usually go in the afternoon around lunch time or oddly late during their late night happy hour. I've tried almost every sauce and seasoning and my favorite for both is Parmesan Garlic and Dessert Heat. The wings are always loaded with sauce and just enough seasoning. The hottest I've gone is Mango Habanero.. it's so good but it's so hot! I don't dare to try Blazin though - crazy. Their onion rings are bigger than most and they've become my favorite. I recently tried the mushrooms and those are good too. The staff and servers are welcoming and acknowledge you right away. This location does get pretty busy and when we want something else servers come by awhile later and we wait double time for our food to come. Best part is they're great for groups and splitting checks. Oh and they're cool about changing your TV to watch any game. I prefer BWW over Hooters, but that's just me.
(4)Marissa A.
Found a long black hair in our wings. When I let our server know, he said "none of our cooks have long hair" and replaced our wings. He didn't even offer to comp some of our meal. Poor customer service.
(1)Onyekachi A.
Ok I was scared after reading the reviews....I thought to myself...am I going to die from food poisoning tonight? Obviously I didn't cause I'm writing this review. ANYWAYS my family decided we wanted to eat some wings and I'm definitely glad we decided to come here or as they call it "B-Dubs". I'm so sad I forgot the name of our waitress but it was her first day off training and she did an amazing job with making sure that we were happy and got everything to us in a timely manner. If the kitchen was taking a little longer she made sure to go and check and give us an ETA...that's what I call good service! My mom being a Nigerian woman who drinks hot sauce for breakfast decided to get the Mango Habenera wings with rice (She's nuts) and the rest of decided to share the Parmesan Garlic Wings. So I tried one of my mom's wings, ( Who by the way was eating it like it was nothing!) , and as soon as that sauce hit my tongue it was about 2 seconds of a delicious sweet mango before my nose started running, my eyes were streaming tears and my tongue felt as if I had decided to eat fire ants. I had to gulp down my glass of water and one of my sister's. I obviously did not inherit the ability to eat incredibly spicy food like most Nigerians. The Parmesan Garlic wings were so delicious and even though I'm lactose-intolerant so I shouldn't have even been eating them I couldn't stop! Wing after wing after wing until I had to literally roll to my feet. I know that this place has received mix reviews on their food but I will definitely say I enjoyed the wings very much. As for the ambience we came when there was literally only 5 tables being waited on....dead time so I can't speak on behalf of the usual crowd or the vibe of the place when it's busy.
(4)Vanessa B.
FOOD:We always come here if we're craving wings and not just the usual spicy or sweet. I love the Parmesan Garlic and the whole variety. Only downside, wings are small sized. So don't expect a jumbo wing. But still good. SERVICE: Pretty good service, can complain. ENVIRONMENT: Dark and dim. I wouldn't bring kids here and if you do not during social hour being this a bar type environment. Bring your friends here for a good time and drinks.
(3)Gary N.
It's where Buffalo wings go wild! There were topless chickens galore here during my visit on a Thursday recently. This place is great for anyone who has a chicken fetish! The wonderful thing about coming here on Thursdays is that it's happy hour all day! This includes 75 cent boneless wings, $4 Michelob bottles and $4.75 domestic light beers. It's sort of like the adult version of Mcdonald's where your chicken nuggets are served with beer instead of soda and you get a choice of 20 different sauces! Saucy! I chose the hottest possible wings, Blazin', which you need to "keep away from eyes, pets, and children." These things sure are blazing and they should have just lit them on fire, because it would have been just as hot. I ordered 10 of these and after one, I had to check if my mouth was indeed blazing, because it felt like someone lit a campfire in there. Service was a bit slow and real men don't drink water in bars. At least it felt this way because they actually ran out of water cups. We were sitting there on fire and there was nothing to put it out except beer. They had run out of milk too. It got to a point where I almost asked them to fill my beer cup with water, but I wanted to be a man! I found parking to be a fun adventure. Fun times were ahead. Parking is located in the back of the Discovery Bay building. It began by having to stop halfway up a steep ramp to get handed a ticket. Next was following the signs and making sure I did not park in a rental car stall. Lastly, it was a little unorthodox with forks in the road and dark corners. Buffalo Wild Wings is definitely a place I will visit again. Happy hour on Thursday is hard to beat and the exhilaration you get from too much spice is refreshing. Can't wait to be Blazin' again!
(4)Ray C.
Worst place ever, never in the years I've been coming to a Buffalo Wild Wings have they ever closed and done reservation only for an HBO fight! The sign they have posted looks like a 3x5 card on the door. This is absolutely pathetic, lame and makes zero sense! I will never come here and waste my money on this piss poor establishment! Edit: I gave this place a second chance because I just love BWW wings! After a 12 hour shift my gf suggested we get wings and against better judgement I agreed!! After sitting at a table for 15 almost 20 minutes not a single person acknowledged us!! This place is a fucking joke!!!!!
(1)Lisa Q.
This is a prime example why chains don't work in Hawaii. Walk in to a hostess chowing down on her bento. Then you order wings and it appears all I got was sauce. The waitress was the only thing that was nice about the experience. If I where her I would get a job at a better place.
(2)Christopher D.
First time trying this national chain and excited to try the wings. Impressed with the amount of flavors to choose from, there is something for everyone...mild and sweet to "burn your lips off" hot and spicy The inside is pretty big and set up into two rooms...dining room and bar area. Great beer selection with a custom brew from Red Hook called "Game Changer". Definitely worth a try if you like hoppy, flavorful beer, not Bud Light (i.e. yellow water) Wings were delicious, just a little more expensive than expected. I'd called them medium sized...not too small, but I've had more meatier ones here on Oahu. Also had a Chicken Ranch Buffalito (?) Sandwich which was way too salty...couldn't finish it. Same for the fries...I found everything overly salty. Service was awesome and the staff is all over you if you need anything...more beer, extra sauces, napkins. When my blood pressure comes down from the sodium intake, I'll return. Maybe only for a beer to watch the game or wings with sauce on the side to avoid the salt bomb.
(3)Avian M.
I rated it a 3 star due to the lack of customer service. I came in today and Yes; the food is absolutely great; especially how they have .80 cents Tuesdays on traditional wings. I highly recommend ordering the Popular honey BBQ, mango habanera, lemon pepper , potato wedges, and I also recommend trying the "Asian Zing" wings omg, it's amazing! on the other hand, This place lacks on customer service and being attentive with whoever they are serving and who they serve First... -My friend and I waited for a super long time just to get a refill on our waters. in the long run, we ended up NOT getting our refills and suddenly just getting the bill. -The bill took long as well... I felt like I would've just made a run for it because my waitress took long. - We did not tip because of her lack of interest in the costumers and work hobby, being distracted by other people who she wasn't serving. -I also observed customers leaving after their meal, the workers don't clean up the tables/booths right away. I don't know why this would happen because their aren't a lot of people to serve. Even though it's not as crowded, these workers really need to be attentive with their customers and their tables. -... I won't be here coming back for awhile... Unless I'm in Pearl City
(3)Gerald C.
Came here because we were just across the street at the Ilikai Hotel but should have went to McDonald's instead. We were there on thursday so we order some of the boneless chicken, the pepperoni flatbread and a burger. The boneless chicken was not very good nor was the flatbread. The burger was a bit better but not good as well. All of the food was over salted. Our server was good so we still left her a decent tip but the food was not good bordering on terrible.
(2)Arthur S.
Buffalo wild wings is so so, they offer a wide selection of wings and I would catagorize it as more of a sports bar. With flat screens tv at every corner of the room there is live sports playing 360 all the time. This place is just like hooters without the girls. I recently found serges in manoa and there wings are bigger and better,although they don't quite offer the variety that chains like here and shooters.
(3)Paisley C.
I loved it here! the chicken was amazing, the server was awesome and attentive and the atmosphere was great. Let's start with the service! our bartender was a spirited young man who was very fun to be helped by he even sat down at our table to talk us through the menu (we were in around lunch time so it was not busy at all), He was quick to help and always within seeing range (my mother is blind as a bat!). The menu was large with a lot of items other than just chicken wings and the different sauces for wings was incredible. The building was well air conditioned and perfect for taking a break from the hot Hawaiian sun.
(5)Marella G.
After months of wanting to try this place out, my boyfriend and I finally decided to go tis past Tuesday since it was 75 cents per wing. They tell us it'll be a 25-30 minute wait and we were fine with that. Ended up being about 50 minutes. They seat us and our waitress takes our order pretty timely. After more than half an hour of waiting for our food, she FINALLY comes up to us, glances at our empty table, and leaves without a word. She comes back a couple minutes later and apologizes saying it will only take a few more minutes because "they're backed up back there." She leaves then comes back 10 minutes later FINALLY with our 2 (2!) orders of wings. Worst. Service. Ever. I mean, seriously? Even the party of 5 next to us got their food before us when they were seated 10 minutes after us! Come on B-dubs! It's Tuesday--obviously it'll be hectic because you guys have a promo. Learn to keep up with the demand. I'll admit, they have really good wings. But, having to wait about 2 hours just to eat some chicken? Not worth it. I'd rather order Dominos.
(1)Bryan S.
if you don't mind homophobic slurs, anti-semitism, and profanity from the staff while you eat and drink trying to catch a game, this is the place for you! I on the other hand, was disturbed and offended by the staff during my recent experience. service: sure it was slow, wednesday at 2p, but that doesn't give the 2 servers to hang out with the bartender while she was doing homework for the majority of my visit. calling each other g@y or f#g and saying that you have a "jew-fro" while working is just short of professionalism. supposedly one of you just got a second job bartending @ Hale Koa? good luck you schmuck! food: had the buffalo chicken wrap, which was quite good. beer: winter seasonal has always been my favorite. overall: can't get past the staff conversations. otherwise would have scored a 3 or 4.
(1)Mike Y.
Be prepared for a $10 cover charge for UFC fights... That being said, there are a good amount of tables and a ton of TVs... if you arrive early enough. The fights start around 5pm and they start to charge cover at 4pm. If you get there around 4:45 most of the tables are gone and they will post a sign that says standing room only. LAME! The food is your standard buffalo wild wings fare. I feel like the wings here are a little small compared to the BWW on the mainland... maybe I'm just imagining this? All I can say is the atmosphere for the UFC is great over here and the TVs are all pretty clear. I went downstairs to Snappers and that place is awful... just get to BWW early and get a table.
(4)Maria S.
Good atmosphere, good drink specials..food on the other hand not so good. It's not terrible but I've def had much better than the food here
(3)Michelle R.
Never go to a buffalo wing place and order fish tacos. Holy Diarrhea. Had the runs all night. NEVER AGAIN.
(1)Nicole M.
I love to suck on their chicken knobs (aka bones). Yummmm. Best wings on the island.
(4)Gemma R.
Total with tip $42.00 24 wings - Parmesan garlic, honey bbq, asian zing and hot. 1 baked of fries 1 mango lemonade - delicious 1 coke Server - Issac (hopefully that was his name, it was on the back of his jersey) Came here yesterday around 12 to watch the Steelers/Bronco's game. It was packed, filled with men, way too many tv's and loud. What would anyone else expect. It's a freaking sports bar. Seating was first come first serve, we stood around for a bit before grabbing a seat. Right when we sat down, our server quickly came to our seat and took not only our drink orders but our food orders. We got the drinks quickly and shortly enough, our food. Our server Issac was awesome. He kept checking in, refilled our drinks
(5)Logan M.
Went to Buffalo Wild Wings for my birthday last night and I had AMAZING service. Shouts out to Yves for being our server last night. He really made my birthday awesome! Thanks bro
(5)Sharon K.
Terrible terrible service! Don't ever come here for take out. My friends and I wanted to try this place out because of the hype in the mainland and commercials, but oh my word never again. We ordered like 8 different wings to go and looking at the price we expected to get full off of it. When we went to go pick up our order it still wasn't ready so we paid and waited for 15 more minutes. It finally came out and it seemed a lot smaller and lighter than we imagined. Just to double-check (because of our handy-dandy yelp) we opened our order to see if they got the wings mixed up (since yelp reviewers said they often did) the wings were like the size of our thumbs, and some didn't even have enough of the wings they only put in three in hopes to think that we would just leave. We went back and asked them why the wings were like this. They didn't even apologize they took it back and shoved one tiny wing numb with our order and sent us on our way. We checked again no change whatsoever, but decided that we were wasting our time and headed back. I was so disappointed with this place. Service was terrible, and the wings were SMALL and mediocre. Don't even come here for takeout I still don't understand why BWW has a rating of a 3, it should be a 1. So expensive for such crap. Don't come here, just go to the mainland BWW; maybe they're better at what they do than the BWW here.
(1)Joseph G.
Usually okay, never great, but today they went over an hour at the bar without an offer of beer or food. Pretty bad way to deal with a regular that tips well, especially on a slow day. Maybe spend less time doing construction work behind the bar while you're open. Not a review of the staff. Next time, don't cut everyone.
(2)Berneta A.
This place always seems to be running out of items or have already run out of items every time I go there. For example tonight, my friend asks for a corona and the server informs her that there are only two left?? How can you only have two left? The previous times I have been there they have been out of Miller Light, Wings, Rumplemans, and on one morning for Sunday football they were out of coffee?? Come on you guys you kill me when you do this! You are THE place to catch Sunday morning football games but I'm not a human being without that caffeine and you all sure do make it hard for me to remain one by running out of coffee!! All in all I've got to give credit to all the servers that my group has had for Sunday mornings. We can be a challenging handful especially when our teams are winning and losing but you servers never make us feel dumb about our antics. I've also got to throw in there that the Coin Toss Flat bread with Asian Zing sauce is by far the best breakfst item ever and what I look forwad to eating while watching the Patriots destroy all other teams!!!
(3)Brian S.
I enjoyed on my recent trip to Hawaii. I love BWW and wanted to get some business information about this location. I wonder if its a franchise or company owned store? I really wanted to talk to owner or manger but both were unavailable. Maybe one will see this and message me? I hope so...
(4)Janette P.
Best service we have recieved all week on the island. Kevin our bar tender was great. Very friendly and gave us great places to visit while we were in Oahu. Sit at the bar, he gives awesome service.
(5)Kate T.
Wait...What is that I hear? Is that the grunting of the manly man? Did I venture into a colony of men? No looks like I just walked into Buffalo Wild Wings. When coming here you are assaulted with sports memorablia and a man cave type atmosphere. Luckily for me I dig that stuff. I love beer and wings and football so this place was great for me. Ladies, want your man to think your awesome? Take him here during a football game and he will think you are a goddess. Trust me. This place is pretty cool it has good wings, good drinks and is a fun place to watch sports. Plus the service is pretty awesome here. But it's really sad that its in an inconvient location. It's tucked on the edge of Waikiki and you have to hunt for the parking lot within the building. But other than the parking I like this spot.
(5)Jason R.
No value for money. Portions are very small, and the food we did have wasn't very good.
(1)Honey B.
I insisted on my friends to have dinner at BWW on a Sunday night! We were the only ones at the restaurant and assumed we're going to get a great customer service. However, it was horrible! Very slow and bad representation of food! The server was just not into it. My friends were very disappointed.
(1)Crystal B.
I was turned on to this place when I was actually in D.C. for a business trip this past November. I went with my good friend from high school and her fiance in Virginia. I didnt know we had one til I came home. I have come here about 3 times and found it to be pretty good. It is always crowded since I take advantage of that .75 boneless or with bone wings special on Tuesday and Thursday. The service is pretty good and the food is always good. I like getting the Mango Habernero even if its a little too spicy for me and I love spicy foods! Its like 3rd from the hottest flavor. Drinks and other foods are decently priced, not too much for a "ballin on a budget" type of person like my self. I recommend this place for you and a group of friends. I wouldnt come here on a date with my boyfriend since the environment is shaped for social gatherings like a good drinking night with friends. I like this place and will continue to come here til I have a reason not to!
(4)Chris D.
food is awesome but it takes FOREVER! servers always seem to mess up my order. Come on thursday as boneless wings are 75 cents or tuesday where bone in wings are 75 cents. If you don't come on these days it is overpriced. However it gets real busy on those days which probably correlates to the slow service.
(4)Elaine C.
Went here twice on our HNL trip. It's a hit or miss place. First time here, we tried potato wedges and an assortment of boneless wings -- hot, teriyaki, lemon pepper, and Parmesan garlic. All were bad except for the hot buffalo wings, which were spicy/tangy to my liking. Lemon pepper was basically lemon/pepper powder all over. Parmesan garlic tasted bland and the teriyaki was just BAD. We didn't want to finish our wings. That's how terrible they were. Avoid this and the potato wedges because all the cheese on top of ours were completely dried up by the time it got to our table. You'd think a place that has 'wings' in their store name would have better wings... Second time we came for dinner and had burgers which was a far better choice for us. We built our own burgers and although the waitress forgot lettuce + tomato on mine, the beefy burger patty was juicy and flavorful enough for me to not care about the missing ingredients.
(3)Yonglin L.
Came here for a "snack", lol. Got the Salt & Vinegar, Asian Zing, and Blazin. The blazin wasn't even that spicy. (I expected spicier, and I've had spicier.) Also rice, and the garlic mushrooms (it was alright) Service was really good! Maybe because it was 3 in the afternoon and only had 2 other tables? Our server was very friendly and came to check up on us frequently, and refilled our cups before it was even empty. Got the cinnamon (bites? Squares? Can't remember) and cheesecake bites for dessert. The cinnamon one was soooo good, even better with ice cream! The cheesecake was okay. Our server recommended the cinnamon too, but we still wanted to try the other one. It's Tuesday, so the wings were cheaper. Overall, the total came out to be $25 for two, which was pretty good! At the end, I was super full, this "snack" was super filling.
(4)Joakim K.
Went in on a Thursday and got the nacho burger and some chicken wings with honey mustard. Totally awesome! Not very exciting on the beer side, but the food and service were really great!
(4)Danielle S.
Dined in with two of my friends on a Thursday night for their 75 cent boneless wings (I still prefer traditional just because its more juicier). The hostess told us the wait would be about 20-30 minutes, but we ended up only waiting for about ten minutes. Once we were seated we ordered our food right away since we didn't want to wait any longer. Our wait for our food was pretty reasonable considering how busy they were. Our waitress arrived with our food and that was pretty much the last time we saw her. The store manager came and checked up on us and brought us our bill. Good place to grab a bite to eat. I come here maybe like once a month since the drive is pretty far (coming from leeward). I can't wait for the pearl city location to open up though!
(4)Jenny B.
Lame customer service. Found a hair in my chicken that looked like pubic hair or just a really thick curly hair. Food is typical so that's whatever. Dessert nachos was the best. I honestly rather go to the pearl city Buffalo Wild Wings instead
(2)Jeremy G.
If you're in the mood for wings there are only 2 choices. HERE and Dirty Lickin's fried chicken in Aiea/Pearl City. Even on a busy weekend you can come sit down at a table in the bar area and get your food without any extra wait. The price is standard for a Waikiki place so don't be supprised if things seem a little higher here than you're used to. Other than that, it's a great place to catch the games or indulge your inner fat kid.
(4)Brian M.
The Good - Wide variety of great wings - Good beer selection - Numerous TVs The Bad - Slow service The Ugly - It takes an eternity to get your server to take your order, and even longer to get your food (usually around an hour on Thursday nights) I gave three stars because the slow service takes half of the enjoyment out of it. If waiting an hour for food isn't your thing, order your food along with your drinks.
(3)Aisha Z.
One star just for the food...everything else like the wait and the service - 0!! They seriously gotta improve on their service...or hire employees who can do way better...my dining experience was ridiculous...from receiving our order after other tables who came long after us to not receiving 5 wings yet still was charged to us...waitress didn't seem genuinely apologetic and always blames the kitchen...I think she may have a case of amnesia because she keeps forgetting our easy requests like packs of sugar or ranch sauce or refills, in addition to the 5 missing wings and a late veggie boat... I do hope and pray that the new location in pearl city will do a much better job than this!!
(1)Steve B.
Needing a quick snack in the afternoon to tie us over to dinner and we stopped in here. **First the wings were great, no issues at all, served up hot and spicy just as we had asked, and they were quick too. **Service was excellent as well, very attentive However one thing that really seemed to bug me slightly was the funky smell of the restaurant. It was subtle, yet still disgusting at the same time. It really stuck with me though, and just seemed that one too many beers had been spilled on the carpet and not fully cleaned afterwards. I'm sure a good deep carpet cleaning would bring this rating up to a 5 star.
(3)Misty P.
Went here for the first time for lunch on a Tuesday to avoid the big dinner/sports crowd. I would say my experience here was good. There were about 3 other groups eating lunch in the restaurant so the service, to me, was prompt and friendly. I ordered the spicy garlic wings and the Caribbean jerk chicken wings. My boyfriend had the teriyaki wings. I liked that there was a pretty good selection of beer (yes I had beer for lunch). I thought the spicy garlic wings were good. I enjoyed them, but maybe I love garlic a bit too much, because I didn't really taste much garlic in there. It kind of just reminded me of a buffalo chicken wing. It wasn't that spicy to me either, but as I ate the whole basket my lips did begin to tingle. My Caribbean jerk wings on the other hand, were not my favorite. Maybe I am biased since I make my own jerk chicken with an authentic recipe from an old roommate who was from Jamaica, but I digress... The sauce kind of had a hint of Caribbean jerk allspice, but it was too sweet for my taste. I guess I was expecting spicy and savory instead of sweet. My boyfriend's teriyaki was mediocre to me. Tasted like teriyaki should taste like, but that is not my favorite flavor. The chicken wings were little drumettes so they are small and tiny, but didn't bother me, as they are easier to eat as finger foods. We also had an order of Buffalo fries which are basically fried rounds of potatoes. They are great dipped in ranch sauce. Also, another side note, the sauces: ranch or bleu cheese are charged separately. I was also kind of disappointed that carrot and celery sticks were not included in my basket. You have to order them separately... Overall, I had a good experience here. I'll stick to coming on non busy days/timeframes. Service and food was a-ok.
(3)Andrew C.
Good wings and sauces. Chain style but not too bad.i would go back but there are better local food joints that I would check out before a chain.
(4)Joe C.
There are at least 75 restaurants we could have used to order take out food from; we chose Buffalo Wild Wings. It had been nearly a year since we ordered from BWW. The last time they screwed up the order so bad I swore never again. What was I thinking tonight? Did I think they would have stepped up their customer service? Did I actually believe the staff at Buffalo Wild Wings was capable of taking a phone order and then packing the items from the order in to one take out order? I was so dreadfully wrong. I spent $67.00 dollars on food that took me two separate trips to pick up and it was cold and rubbery. I hope they enjoy my money, it is the last time I choose Buffalo Wild Wings.
(1)Liz M.
I eat at this Buffalo Wild Wings at least once a week since I live right across the street and it is great! If it's just a party of one or two, I'd suggest sitting at the bar. Service is much faster and the bartenders are really cool. My favorite is Tiana. She is super awesome and definitely makes THE BEST Bloody Mary's. It's a great atmosphere, I'm always meeting new people, and you get to play trivia or poker while enjoying a great variety of beers on tap/mixed drinks and delicious wings. I recommend!
(5)Juliann C.
Bleeehhh. Not a huge fan of this kind of food. But this is just my preference. It is a nice atmosphere though, and I always had awesome service here. They validate up to 4 hours of parking! yay! for $1.
(1)Nimai W.
People love to hate on this place. Me? I hate to, but I love it. Or at least, I love things about it. I was tempted to give Buffalo's four stars. I'm not a wings guy, but I'll go for some boneless wings, and they do them well. The seasonings for their wings are so good! I've tried about half of the wet sauces and a few dry seasonings, they were all delicious. The Mango Habanero, Classic Buffalo, Garlic Parmesan, the Hot Buffalo (second hottest on the menu) kicked my ass. The tear ducts were open. My girlfriend thought a few were too salty, such as the garlic parmesan. The carrots and celery they serve up with them is a welcomed addition to the meal. They're actually crisp, moist, and fresh tasting. What a novel idea! Not just some chalky, dried up baby carrots that have been sitting out all day. Several months ago, I came here twice. The service was actually awesome. I was so impressed! Since then they must have lost a manager or two because service has taken a dive. Beyond that, the beer these past few times was bad. It was warm and watery. My server neglects to bring it to me until after our food arrives. Yet judging by how much perspiration there was flowing down the side of the glass, it must have been sitting for a good ten minutes. Or they used a warm, wet glass. "Dude, just get water next time." Uhhhhhh you want me to drink water with my wings? Please leave. Now. Parking is cheap with validation, $1 for 4 hrs, but it's very limited. Going on a game day or when there are specials? Good luck. It's funny, you drive around the lot thinking you're going up a level to all this other parking.. Nope, it's a small lot. Still, I do love those wings. I hate to say it, but I'll probably go back soon. I'm holding out as long as I can.
(3)Alysha K.
Went to BWW to watch a Monday night football playoff's game and it was c-r-o-w-d-e-d! However, even though it was packed, our waiter was super attentive and gave us really good service. He checked on us quite a few times to make sure we needed anything and even refilled our waters multiple times without us having to ask. The wings itself were okay. On this particular night it was 60 cents a piece so can't really complain. My fav flavor was the salt & vinegar. It was tasty and crispy. The nachos was so huge and they put anything & everything you can think of on there. A little too much that they chips itself became soggy really quick. All it all, good experience. The crowd was fun, service was above & beyond, and food was alright!
(4)Marielle T.
I had dinner with some girlfriends there last night. I would have given this place two stars because 1) service was slow for a house that wasn't full and 2) it took an hour for our food to make it on the table. We watched people come and leave - it's a good thing we were enjoying our drinks and conversation! Our food arrived 10 minutes after bringing the late food to our waiter's attention. We got our appetizer (fried pickles) last! At that point I was hangry - and about to talk to the manager about it. Surprisingly, the wait staff beat me to it. Our waiter had told the manager it took too long for our food to come out - so we had buffalo wings on the house! The manager came out and apologized, too. They definitely need to work on speeding up service, but I'm mostly impressed by the staff taking ownership and their professionalism. They're on the right track to improving business if they keep it up!
(3)Tamra P.
If the inside workings of a brain of a man with ADD were to be turned into a bar concept, this would be it with the 10 TVs per person minimum. Well I guess that would be 99% of the male population so no wonder the ratio here is like 90% male. The other 10% are females that were dragged here by men and agreed because they were either too drunk or too hungry to protest. It was after 10pm on a Friday night and I was in desperate need of food, much to my husband's delight we indulged his burning desire for buffalo wings. I got a grilled chicken sandwich with spicy sauce. He got boneless buffalo wings with some sort of spicy sauce - there are a million sauces to choose from. Both were pretty good. Service was friendly and efficient. We played some trivia on one of the 400 TVs with our controllers and my husband probably took in snippets of about 35 different games. Biggest perk was that I have secured mega bonus points with the hubby for going with him. I'm already thinking how I will use that. Chick flick marathon? Girl's night out? Make him vacuum this weekend? Oh the possibilities.
(3)Austin B.
So after work, instead of going home, my friends and I decided to get some food. My friend suggested Buffalo Wild Wings. Wanting to see what it was about, I naturally checked Yelp and the company's web site. Reading other's reviews, we went in expecting the worst when it came to service. Our server, however, was wonderful and she made the experience so pleasant that we would come back. Likes: We didn't realize Tuesdays were $0.60 wing day. At this price, the wings were a pretty good price. Because of this, we got to try A LOT of sauces. They also have a bunch of other reasonably priced side orders (steamed rice for all the Asians out there). Oh yeah, and $1 validated parking. Dislikes: Some of the flavors weren't good. The asian zing tasted like wings with Thai chili sauce, and while it wasn't horrible, I can get a better flavor with Sam's Club rotisserie chicken and the Thai chili sauce. Some of the other wings had too much sauce and the skin was soggy and unappetizing (so much sauce that I didn't need ranch). The wings that had a crunchy skin were good though. Favorites: Someone got dry wings, and they were good because they had no sauce to make them soggy (and I could dip it in ranch). The garlic parmesan one was tasty too. I'll definitely be back here on a Tuesday. I think I'll get more dry wings next time I visit. I'll also give them a call and see if the server is there so I can request to have her. She was awesome!
(4)Jerrene T.
I am not a fan of Buffalo Wild Wings... It's not like I haven't given them numerous chances either. My husband likes the fact that there are sporting events on every TV and they have good wings and beer. I agree with him on the first thing... if you love sports, you are sure to love BWW for that. However, their wings and beer aren't that good if they never come by to take your order for either. Their service is terrible... I am not sure why they don't do anything about it... maybe it's because they know they can skate by on the fact that they show sports constantly which appeases most men. However, their wings are okay... I am sure I can do better at home with some frozen wings and a sauce recipe from allrecipes.com . Make sure you're not in a hurry and you'll be okay here. Thank goodness they offer validated parking otherwise you'd be paying an arm and a leg to park somewhere in Waikiki. Also, they do show UFC events for a cover charge.
(2)Hawaiian G.
Really disappointed because the quality and the service has gone downhill compared to say, a year ago. A year ago: This place used to be a fun place to hang out, food was delicious, service was nice, food came out quickly..... Now: The quality of the wings has gone horribly wrong. There is just something odd about the wings they serve nowadays. Did they change where they purchase their wings? Odd as it may sound, each wing is HUGE. Uncomfortably huge. I usually order medium sauce on my wings - but the sauce isn't infused with the wings at all. It looked like they squirt the sauce over the wings and quickly smeared them just on one side. The wings were tasteless and dry. Service: What's going on? - we went there on a Wednesday afternoon for lunch. The place was practically empty, maybe about 4 or 5 tables with customers - the girl took our order (I ordered wings, my friend ordered some type of chicken sandwich with fries) and I kid you not, it took about 30 minutes to get our lunch order. We sat there with our drinks going "how hard is it to make half a dozen wings, and a chicken sandwich?" The waitress kept passing by going "your food should be ready in a minute" "your food should be coming out shortly" and nothing happened. Then, when my friend's sandwich finally came out, the order was wrong (had sauce that she didn't want) and they had to re-do the sandwich!!! The waitress had an attitude about it too and I can hear someone in the kitchen talking about us. I should have called the manager right then and there. I started on my dry huge tasteless wings while my friend sat there for another 10 minutes with nothing to eat. The place smelled moldy, was dingy and dark, service was painfully slow, received wrong order, the wings were funky, tasted dry and they were HUGE. Find a different distributor and get some real buffalo wings! It will be a long time before we return to this place. Too bad, it used to be so much better. I used to remember managers walking around making sure the customers were being taken care of. Was there a change of owner or management? Something just wasn't right.
(2)Marie A.
I have been here twice so far, and it was during the 60 cents wings. I gave it a 4 star because its not the BEST chicken. However, for the past visits I have done, I was satisfied with service, considering it was Tuesday. If you're a impatient person, I'd rather not go on Tuesdays, because they get really busy. On the other hand, I definitely love the variety of flavors. I usually order honey bbq, garlic parmesean, & thai curry!
(4)Stephanie K.
I've been to quite a few BWW throughout the country. I find this one to be fairly underwhelming. It is small and the ceilings are quite low making it feel even smaller. They don't' have any large projection screen or anything to watch games on. As a result, you can't see very many TVs easily. Our waiter seemed incredibly nervous and I actually saw one of the manager talking incredibly rude to a few of the servers. For mediocre bar food I would say go elsewhere. They don't even have a great setup for watching games.
(3)Anthony P.
I think the staff was angry at us for coming to their store, this doesn't seem fair because they didn't even know us.. The clientele seems to fit solidly within the lonely single serviceman demographic, and seeing as I went with my girlfriend to watch a baseball game, did not seem to warrant much regard not coming with a party of four or more. The single reason for our stop at the restaurant, to watch the Red Sox Yankees game, was a failure; we waited 15 minutes for the manager to come change the channel, she couldn't find it, left the tv on a children's golf show and walked away. I feel abused as a consumer for living on an island, but whatever, the wings were alright.
(2)Irene G.
Came here last weekend with the bf. It was pretty crowded but we were able to sit at the table tops near the bar so it was first come first serve. I love when places have that so if you're lucky, there's no wait! Three stars for the handful of times I've been here. The wings are always consistent and they're onion rings are really good. This past weekend I was craving a salad so I ordered the honey bbq chicken salad while the hubby ordered wings. Ok, I get that they were pretty busy this night but we waited over 30 min. for our food. 30 min for a salad? I took my first bite of chicken and it seriously tasted frozen! It's as if it's all pre-made and they stick it in the fridge until someone orders it. Maybe mine was in the back part of the fridge? Anyway, I ordered it with the bbq ranch sauce and I was so hungry I didn't realize that I had poured regular ranch over my salad. When I had asked the server for more dressing she said "you got ranch?" and I said no I had the bbq ranch. I could tell she messed up because I did not initially have the bbq ranch. She was right. When the meal was finally over and we paid the bill, it took her forever to bring us back our change. At first I thought, maybe she didn't hear me when I said I needed change? Note to all servers, once someone pays their bill, there's no point in holding on to their money and helping other people. Obviously they're done with their food and want to leave. It will only lower your tip by making them wait to get money back! I guess this time was a somewhat miss and all the others were just ok. So they get 3 stars from me.
(3)Thomas N.
Pretty decent wings. Get the boneless Honey BBQ. Parking can be a hassle because the structure as well as the individual stalls are very narrow.
(3)Edward G.
Really between 2.5-3 stars . The food was decent . The service is questionable. Once the food was brought to our table we never saw our server untill we were thru. He never checked back to see if we needed our drinks refilled or if we needed anything else ( which we did).
(2)Jeronimo C.
I expected more from a place that charges premium prices for comort foods. The wings were tasty as expected. I was disapointed with the ceasr salad because it was smaller than i remember at other BWW. Service was ok.
(3)Esteban W.
Honestly - who comes to places like Buffalo Wild Wings and, obviously Hooters, and enjoys them? Places like these were built to give men a place to escape their women, and for women to come and stare at hotter men than those who they are with. The quality of food isn't meant to inspire you. It's meant to fill your mouth between gulps of beer. Over salty and super spicy so that you - guess what - BUY MORE BEER! You can lie to yourself and say you like coming here because they have all the televisions and you can watch all your sports in one place - Really? How many times have you come here and been able to follow all those sports? Half the time I go there I can't even sit in front of the TV with my desired game playing - the other half its so loud and crowded that I spend all my time trying not to smell the B.O. from the people at the table next to me. Where the F*ks my wings!? So I order boneless wings - 8 of them, about 9 bucks, but they're breast pieces... I get that they're boneless, but they're not wings and why are they cut up pieces of breast - why not just make strips? Eh. I seriously doubt that someone in the back is slicing up chunks of chicken, breading each with care, frying them individually then preparing them to my own specifications. I'd be amazed - AMAZED - if these chicken bits aren't simply a SYSCO restaurant supplier product that comes frozen - popped in the fryer - then tossed into a bucket of sauce. I don't understand charging so much - if not to simply rape the customer from a buck or two. Oh well - where else you going to go? Hooters? I come here to escape the pregnant servers at Hooters. OVERALL: BWW is what it is. A really big bar. To call it anything else, like a "GRILL" would be stupid. Obviously. However - you just get the cravings and have to come here. That's fact. I know I don't like to write reviews on huge chains - but - blah, I am bored enough to write about BWW. Anything that you can get at BWW, can be made at home, with less noise, better friends, easier access to TV and cheaper beer. Plus you don't have to worry about parking if you stay home...Unless you live in Discovery Bay - then, Whomp Whomp.
(2)Billy N.
I've been here 3 times and each time that I came it was to watch the HEAT play the NBA finals. I only like coming here when a group of my friends and I want to just watch a big game and drink some draft beer. I like coming here in particular to watch big games because they have 2 million TVs and they have overhead speakers so that you can hear everything that's going on during the game. At other establishments, such as the Shack, you would not be able to hear anything on the TV. Anyway, enough about my ManChild love for sports and beer. Their wings are DELICIOUS but they are kind of small. If you order 18 pieces of chicken it comes with celery and carrots with ranch! Gotta have your vegetables right? I wouldn't come here to have dinner with your significant other because if your significant other happens to be your girlfriend and hates everything about sports, she will definitely be bored. BUT, if you come here with a group of friends to watch the Super Bowl or the NBA finals, it's pretty chill. I like coming here with a lot of people so that when my friends order fries, sides, and chips and dip, I can just mooch of of their food! :DDDD I came here with a party of 15 and they gave us individual checks! So BombDotCom. Enjoi!
(4)Michelle M.
I guess I'm just not digging the Buffalo Wing craze that seems to be sweeping the nation. I do like a good serving of Buffalo wings when I can get them...just like anyone else, but I just cant seem to find the right place for them here. Coming in to watch the Lakers game, we decided that grabbing a beer nose up to the bar and chowing down on some apps would be a great way to start the evening. Then wings were ok...Mango Habanero came highly recommended. They were alright. What I was not digging was the cheese sauce for the bagel like warm pretzels we ordered. Why could we not get over how the cheese sauce had a very unmistakable scent and flavor of YELLOW Curry. I know a thing or two about Yellow Curry and I swear, they have Yellow Curry in their Cheese Sauce. Not a win in my book. Nacho Cheese definitely should not have Yellow Curry powder in it at all. Boo to Cheese Sauce here! Otherwise, the service was pretty darn good. We asked for them to change the channel for a us a few times and they gladly obliged. Not planning to make this my weekend sports watching venue. I think my comfy sofa is still best for that.
(3)Larry C.
This was undoubtedly my worst dining experience that I have had in recent memory, which is a real shame since the food is good. Service and management need improvement and managers should have more flexibility in addressing guest needs. To outline my experience: The restaurant had a "please seat yourself sign" granted it was a late, 11:25 PM when my party of 3 arrived at the restaurant was scheduled to be open until 2 AM. Upon getting into the dining area, there were many open tables with only 8 parties in the restaurant, excluding about 4 people at the bar. It seemed like the seating should have been more concentrated in the lounge area. Instead there were large spaces between tables which made for a dead atmosphere as well as inattentive wait staff (counter intuitive since they each only had 2 tables to service). We waited nearly 30 minutes to be brought water or menus despite the restaurant having only 8 parties seated with 4 servers and 2 managers working. Upon receiving the menus, the wait time was not addressed, as if we had just got there. Once the appetizers came out we did not have place settings nor did we have napkins. At the time the server came out with the second appetizer he asked if we needed anything. Already frustrated, what was I supposed to say at the time,"Yes we would like our time back, and for place settings"?. After the food was served the waiter was attentive (we ordered a total of 2 appetizers, 2 sides, and 2 entrees, no drinks totaling $50). At the time our check was brought I politely pulled him to the side, informed him that I was wondering what took the menus/water took nearly 30 minutes and place settings nearly an hour and 10 minutes during a very slow period. At this point I was not planning on leaving any tip but wanted to give him a chance to explain the situation which to me looked like a lot of people being very inattentive to their tables (on server was sitting at a table with customers). Zachary noted that he did come back multiple times [after the food was served] to see if we needed anything never addressing the fact that the service did indeed take an excessive amount of time. He said he wished we said something sooner, and I asked him what I could have said that would not have made the dining experience awkward, is there a nice way to say "you took a really long time"? He politely asked what he could do for us (one of the most loaded questions I think you can ask a guest). I noted that we had been there for a total of 1 hour and 40 minutes and that truly the meal should have taken only about 50 minutes to an hour, and asked how much he thought the time of my party was worth. Again being that my bill was $50 I wasn't trying to get a huge gift basket of free stuff, rather just rectify the situation and leave a better than bitter taste in my mouth. To be completely logical I told him that my time is worth roughly xx amount hour (not to mention the rest of my table) I said that this would be fair compensation. He stated that he was unable to accommodate this and would get his manager. The assistant manager Rachel came out and we discussed the situation. She was shocked, said that it was completely unacceptable and stated that she could take care of ...drumroll... 10% of the bill, which came to $5.00. Being that this barely took care of a happy hour appetizer I told her that this seemed almost insulting in light of the obvious poor service. She said she would be happy to speak with the head manager, note that at this point there were about 6 parties in the restaurant. Over the next 5 minutes she spoke with the manager, a male, who walked into the kitchen with her. At the point she came out a cook came out of the kitchen to watch her. This led me to wonder, if people are concerned, why is the head manager, a male, not coming out to defuse the situation. It seems very irresponsible and unbecoming. Rachel came back to where I was, off to the side by the register and said that unfortunately she was unable to do anything and that everyone had asked me if I needed anything. I again stated that this all happened after the water was brought out and after the appetizers were dropped off. I asked if I was supposed to flag down a server to announce my arrival. She said "no" and stated that the kitchen was closing down and that may have led to workers slowing down. I asked why the kitchen would be shutting down 2 and a half hours before closing and how that would affect the front of house servers from maintaining their sparsely populated sections. She was unable to answer and again apologized and said that there was nothing she could do. I asked for contact information for a regional manager and she would not provide this to me and instead directed me to the online survey. Needless to say and excessive and frustrating waste of my time. I do not plan on eating at this location again, which is very unfortunate because the product and brand are very strong and enjoyable.
(1)Angela A.
After coming here every week during football season, I've finally learned what's best here: the honey BBQ (traditional) wings, fried pickles, and soft pretzels! You have to wait until after 11 am for the pickles/pretzels but you can get wings at any hour. The Bloody Mary's aren't bad except that I forgot to say NOT spicy! It stinks being a wimp. The management has been really accommodating to our group of Penn State fans/alumni that come every week, letting us have the same section and kind server each week.
(3)Ax C.
Standard franchise wing and sports bar. Slow lunch service but friendly staff, decent wings, but nothing worth repeating.
(2)Bronson O.
Awesome bar foods for really good prices! Wings can get expensive but definitely are a deal on tuesdays and thursdays. Beer specials vary throughout the week. Service is excellent. Overall, really a great place to kick back and relax
(4)Violet P.
When we were seated, they put us in a table close to the tvs. If you like football, you will love this place. We asked to move to a booth but the hostess said the waitress was on her break. Was there just one waitress in the whole restaurant? But they did move us and our waitress was friendly and provided good service. My husband and I wanted to try the wings but we also ordered other food off the menu. He also had a burger and I had popcorn shrimp. Since I'm not a fan of spicy food, I got teriyaki wings. I was disappointed with the sauce, it didn't quite taste like teriyaki, and they soaked my wings in it. I've had better wings at other restaurants that did not specialize in wings. The shrimp was ok but it came with a lot of fries. This restaurant was fine to try once, but next time I'm in the mood for wings in Honolulu, I'll probably go elsewhere. I was disappointed with a wings place not to have great wings. If you are a fan of sports though, you may enjoy the atmosphere.
(3)Amanda P.
i was VERY disappointed in their service. this was our very first time attending BWW given the fact that i have a very traditional Chinese mother who never wants to eat anything outside of the asian category we went on a tuesday night around 5 o'clock, it wasn't very packed and they didnt seem too busy. im not one for drinking but after a 16 hour day at work, i was ready for a beer. i asked for a platinum and the waiter noticed that my ID was expired by 2 days, ok so i completely understand she was just doing her job so i didn't mind. she left and took 20 mins to come back to take our order. she wasnt the most friendliest person, she didnt smile not once. seems to be irritated the entire time with us. we finally got our wings, the wings were pretty good, i enjoyed the honey bbq flavor. we wanted to order more, but she was no where to be found, and our water cup has been empty for some time. she finally came back and i ordered a burger to go specifically asking for no onions no pickles. she comes back with our order and something inside me tells me to check the box. we got an order of hotdogs PACKED with onions and pickles. smh, so we called her back and told her she gave us the wrong order, she rolls her eyes and goes back into the kitchen. comes back a while later and says "heres the right order" and walks away. i again opened the box and it literally looks like shes taken the burger and flew it into the box, and the burger and fries were all mixed up together, completely unpresentable. for all i know she probably gave it a spit or two.we called her back to take it off our order. she did, and had the audacity to ask if we wanted desserts. after that she made us wait a really long time to get our check to us, we werent sure if we had to go up to the front to pay. but reading all the other yelpers, it's official their service just sucks cock all together. anyways, never again.
(1)Julianne C.
Two words: Parmesan Garlic! Although the wings were a bit tiny, the flavor of this won me over! I came here knowing that I won't get a Michelin star cuisine...so if you're looking for some pub grub (wings!) then heck, why not?! Though it could be a bit pricey...
(4)Frances B.
This is the place to go to for wings - mango habanero is the flavor of choice. I have yet to truly venture outside of ordering wings. I mean, it is called Buffalo Wild Wings. If it weren't for the company I have when I go and their mango habanero, I don't know how often I would go... Service is so-so. Most if the times I've gone I had to hunt a server down for either a refill on my water or the bill. Sometimes it takes a while before they even take my order. For wings, I will be as patient as can be... But every so often, the hunger comes out and her feet start tapping. So let's just say the wings are worth it.
(3)Keahi R.
This buffalo wild wings is great! Always good, always friendly, it's right around the corner for me..they always have every game on, take out is great too. For a guy like me that loves sports and loves good food this place is my kind of joint..definitely go here if you are in the neighborhood, not super cheap but wont break ya either..
(4)Arynn I.
So I like this place on the mainland and was surprised to hear there was one here. (shows you how long I been off island) By the time my girls and I arrived, the people we were meeting were just about finished eating...But lucky for us they all got another round. As we sat down, the server they had was ending her shift they paid her and we started our order with the next girl on the floor. I think her name was Kayla...and it was her first day on the job! She was great! I tried this mountainberry tea lemonade which was tasty...but I didn't finish all cause I got full. I don't remember what was in it but it was a mix of sweet and tart and liquor and tea. It was yummy-if you like the frou frou drinks- and not too strong. Well, I got something off the insert; a sampler of sorts. It included soft pretzels, wings, chips and spinach dip, mini corn dogs, and jalapeno poppers. I was really hungry when I ordered! When it came out I realized how much food it was...and no one wanted any. Oh well, I ended up eating a litte of everything and taking it home. I got the Asian Zing sauce on my wings which is my favorite! It's like spicy teriyaki sauce. It had a nice kick (hence the "zing" in the name). I also tried my friends jalapeno cheese -triangular fried cheese with jalapenos inside. Also had a very nice kick! I ended up eating only one of the 2 soft pretzels, 2 chicken wings, one popper and one corn dog. We ate all my chips (less for me to have to take home) I noticed there was a lot of younger people...i would say under 35 or maybe late 30s and everyone there seemed to be having a great time with their friends. I actually didn't pay attention too much to my surroundings cause they were showing highlights of UFC on the TV right in front of me. And UFC has kind of grown on me. (long story that doesn't pertain to BWW) I have to say, depending on who I'm hanging with will be a determining factor to if I were to come back...But I love their food and our service was wonderful! And parking is validated...only $1.00 on the way out! #Yelp 365 Challenge- 040/365
(5)Terri K.
I fell in love with this place when I was in Oregon for college. When I heard they were coming to Hawaii I was really excited. However, the service has really killed my spirits. The food is still up to par and everything I remembered it to be. However, the horrible service is one reason why I don't want to go back. There were so many people on staff, but no one was helpful except the hostess. Once we got to our seats it took us forever to order. Then once we ordered our food took forever and when that came we didn't have any utensils. It was difficult to get the waitresses and waiters attention for some water. We quickly asked for the bill so avoid any more delays. Not sure why the service has been terrible like this each time I've gone there. Note to others...order take out to avoid the long, unnecessary wait. Food still tastes good.
(2)Ariana L.
I come here for two reasons. The wings and the chill atmosphere. I sure do love my wings and this place definitely satisfies my cravings when I have them. They also have decent wing deals on Tuesdays and Thursdays. Service has either been a hit or miss on multiple occasions but it's never deterred me from coming back. I also love that they're open late until about 1:30am. Can't beat that.
(3)Steve P.
Great place!
(5)Chanel I.
I love this place! But the only reason I'm giving it 3 stars is cause the parking. As the employees say and the signs they have around says, $1 for validated parking. But for the past two weeks when this one guy works, he still tells me $2. The last time, I told him no it says $1. Then he's like "oh". I've heard him ask the other cars leaving if they have any extra change and when you pull up to give him the ticket, he doesn't even look at you. He's looking down at whatever he's looking at and will look at your validation sticker and say "ok $2". Obviously he has a job but I guess he's not happy with his pay or whatever. He shouldn't be charging customers more than what they're supposed to be charged. I'm sure he pockets the extra cash. They should fire him!! I go to BWW every Thursday & now I don't wanna go if he's gonna be there. I know it's just over $2, but I can't stand when people aren't doing their job.
(3)Kanya E.
Let me preface this by saying: I have been to many countries and many cities and many eateries in those places, but BWW is my FAVORITE place to eat ANYWHERE hands down. I LOVE THEIR WINGS. They aren't any kind of culinary genius, and they aren't quality made or made with great ingredients. What they do have is crispy and juicy wings with a selection of really delicious sauces. I may not be a huge fan of some of their sauces, but I have never had a sauce I really didn't like. I also love the sports bar atmosphere and playing trivia games at the table with my friends or husband any time I go. All that being said, this BWW is the WORST one I have ever been to. The tables are ALWAYS dirty. The wait (not to get a table, but at your table) is literally unreasonable. I understand it is a busy place, but I have never waited at the door to get in (unlike every other location I've been to) and the service is still much worse than the other locations. It is really disappointing, BUT there is only one on the island so when we crave wings... dirty tables and sub-par service here we come!
(3)Vinny L.
I've been to more than a dozen BWW, and this has got to be the worst. They are under staffed with terrible service. I've been to this particular one 3 times. The bartender doesn't know how to talk to customers. She has a bad attitude. I asked about my food and she said she's not the cook. If this is a cooperate store, they may want to reevaluate this store. I always have a great time here but this one is really bad. Save your money and your experience.
(1)Jennifer N.
I was having a chicken wing craving like no other, so I ended up here. I had the asian zing salad to start which was super spicy. I love spicy but this salad caught me off guard. I don't usually eat chicken wings, so this place is okay since it offers other choices. I ordered the soft pretzels which were pretty tasty. I am sure I will be back as football season is just around the corner!
(3)Brad M.
The great thing about BWWs is that it is always consistent. I took a walk here to grab a beer while the wife was shopping. The bartender was very nice and I love their wings. SOOOO much better than hooters or anywhere else. The beers are around 5 bucks and the bar is large with a friendly waiting staff. I would go back if I lived in HI...but the BWWs here at home is equally as good. If you need a place to watch a game...this is it!!!
(4)Jayson D.
Stay away on Tuesday nights! I'll say up front: Any other night, B-Dubs gets four or more stars from me. But this two-star rating goes directly to the Tuesday night experience. I've been here a hundred times, and I most recently visited last night. Tuesday nights are when the traditional (i.e., bone-in) wings are on special. And this place turns into so much of a zoo during the tiny little dinnertime window that (1) you'll end up waiting more than two hours for a table, (2) your wings will be overcooked and will have become the tiniest excuse for wings you've ever seen, and (3) the staff will be so frazzled by the time you're seated that you won't get the relax-and-unwind-after-a-hard-day-at-work experience you came for. If you insist on Tuesdays, show up after 8 or 9 p.m., when the dinner rush has subsided some. (My guess is that these same harried atmospheres will pervade the Thursday night experience as well, because that's when the boneless wings are on sale--be warned.) Better still, get an Island Discount (i.e., ID) card. That gets you six free traditional wings when you purchase a dozen of the things. And that is a BETTER deal than you'd get by waiting for the discounted wings on Tuesday nights. Plus, you'll get more mellow and attentive staff, near-immediate seating at the bar at least, and an all-around better experience. This review focuses on the Tuesday night experience. Read what everyone else has said regarding the general to-do with this place. I LOVE B-Dubs. I do. It's where I go to watch games, eat ordinarily great wings spun in tasty sauces, play Buzztime Trivia, and relax. They're usually very consistent, which is why I feel justified in offering this critical little missive today. If you're about cheaper wings at all costs, head there on Tuesday. But if you're wanting the usually consistent experience B-Dubs was designed to deliver, wait for another day. I would like to acknowledge Rachel, though. She was a fantastic and attentive server despite the utter Tuesday-night chaos that was swirling around the restaurant. We brought an outside birthday cake in and the management gave us no hassles. Rachel even brought us extra forks with which to eat the cake. Because we had so much cake left, we were happy to share it with the staff. (Hopefully a little treat to ease some of what must be miserable Tuesday nights at work.)
(2)Jon A.
Being originally from Ohio, these are a dime a dozen there. So it was like a home coming visiting this one. The sauces are what make this place, and of course they have all of them here. Nice layout, tons of TV's for football, and we had great service when we went today for the 2nd set of NFL games. Also, a tip on parking. You can park at Ala Moana Center for free, and walk there in about 10 minutes.
(4)Linda K.
I'm gonna be honest, I rarely eat the wings here. Most of the time I go for the buffalo wrap. I've had the burger and I've also had wings but the wrap is my number 1 pick. The service is always good. I've never been stuck with anyone that had a bad attitude or wasn't service minded. It's only been one time that the server forgot one of our orders (fries) but he came out soon after that with freshly made fries so it was ok. Overall I like going here but most of the times I order to go because I live just down the street.
(4)Dustin R.
What can I say? I'm a sucker for this place. Although the service can be slow, the food is just good enough to mostly help me forget. One thing to note is that when I say good enough, I actually mean good enough for a sports bar. The wings are fairly standard (bones and chicken) but what really sets this place apart is the many types of sauces or rubs you can get on your wings. My favorite is the "Asian Zing" but you can try for yourself. Besides the fried food there's a ton of TVs showing sports or highlights to keep you busy while you eat your food.The place can get pretty busy during big games but I don't mind and you'll most likely see me there. If fried food, beer, and sports are your thing, I would suggest checking this place out.
(3)Robert S.
Food was not bad, like many other chains it is predictable. I asked about a military courtesy when the bill came and was given a rude look and a simple no. I don't expect to get a discount but my thought is that if a business offers it, why not go for it. So Dee, if you're wondering why you got a four cent tip..... It's because you're rude and have not realized that your income is tied to your interaction with customers. Next time try saying, "No sorry we don't do that " or something to that effect. A snotty reply will get you nowhere little girl.
(2)Krystle K.
Happy hour is awesome!! If you go on a Tuesday, it's 40%off of all wings and if you go on a Thursday its 40% off of boneless wings! It can get crowded there so I suggest going around 6-630 if it's in the evening. Parking is in the structure and let me tell u that the structure is a pain in the butt to get around in. Make sure u get your parking validated so that u only pay a dollar. As a heads up, this place doesn't specialize In mixed drinks, so I suggest sticking to the beer. They have quite a variety of beer do that's good.
(3)Ryan T.
Let me just start off by saying that I love deep fried food as much as anyone, but the wings here were really not that great. Were it not for it being 60 cent Wing Tuesdays, I would be even more disappointed. Besides some of the wings being overcooked, the sizing of the wings were really inconsistent. Out of all the sauces that we tried, the only one that I really liked were the Asian Zing and Caribbean Jerk. The food aside, BWW is a great place to watch any sort of sports event. The decor and plethora of flat screen tvs is outstanding. In a perfect world if I could, I would bring my own food and just buy drinks here. That being said, I would still come back here to hang out with my friends, but I probably would have to go someplace before or after to pick up decent food.
(3)Jyen A.
The service was really slow... I dont know if it was a bad night for our server but we had no service what so ever. Makes me not want to go back. Ever.
(1)Melissa A.
Sunday, around 2:00 p.m., was drivin through the town, looking for a place to eat and saw "wings". Huge bar, lots of TV's playing different sports, lots of beer on tap and beer specials. Dos Equis (amber and lager) were both on special for $5 for the large glass, yay! Got the wild wings (we like to keep it spicy) and they were gooooood. It is a little pricey ($1.00 per wing), but definitely well worth it if you're looking for some kick. Nice and crunchy outside, juicy inside and as you brought the wing to your mouth, you could smell the heat coming off of it. Also got the basket of fries, which were, well...fries. My new favorite wings in Hawaii (and yes, it's better than the Shack). They validate parking, but we didn't know so we parked two blocks away. Came back just in time to stop the crack head from breaking our car window, so I recommend parking in their garage. My only gripe is our waitress was a little slow, they kept changing the TV that we were watching and it's aalllll the waaayyyy in Waikikiiiiii.
(4)Omar M.
soooo good, atleast reminds me of the mainland. went here after a day at ala moana beach park (~10 min walk) great, various sauces as usual and ideal for that craving.
(4)Kim M.
I like the wings here. They have a unique selection of sauces. My personal fave is the Mango Habanero :) It's spicy, sweet, and a little tangy! The spicy garlic is a winner too! It's not as spicy, but the garlicky flavor is killer :) I appreciate the fact that they have different flavors and not just different levels of spiciness. +1 for that. I haven't tried any of their other food items, just the wings.. I mean, after all... it's called Buffalo Wild Wings. LOL @ Emi's review. Seriously, she's not kidding about 'Manotopia' This place is always packed with guys every time I've gone. (I've only been to BWW a handful of times...) BWW is really big, nice, and clean inside. I like it. However, I'm not a fan of the location. It's right on the cusp of Waikiki... that could be a bad thing especially if you're drinking!!! O_o This is not someplace I would go on a regular basis, but I'll be back for some wings for sure! and for the BWW Blazin' Wing Challenge!
(3)Marissa J.
It's a big bar, although there weren't a lot of people there. I guess it was an off night. The BIG TURN OFF was the service. The waiter we had was rude. He went by to everyone to get their order except my friend and I. It wasn't like we didn't look like we were going to order. He just completely ignored us. He's lucky that our party met the amount of automatic gratuity. He wouldn't have gotten much from me. Towards the end of the night he got better. I think he got the hint that he was being rude. The food was okay to me. Their known for their wings. My boyfriend and his friend got the spiciest wings on there and he said they were really hot. If you like hot wings and bad service come on down to Buffalo Wild Wings.
(3)Reyna Q.
Sooo disappointed! When living in Las Vegas, we used to go to BWW atleast every week. After moving back to Hawaii, we finally decided to get our fix. It's definitely not the same. The food was alright. The atmosphere was bleh. The service was really nonexistent. Most of the workers seemed to be on something. I asked if they had fruit punch since it wasn't on the menu, but our waitress said, "No, we only have Fanta fruit punch." That's when I knew this wasn't gonna be a great experience. We ordered my 3 year old son a cheeseburger slammer; specifically saying it was for him, but they brought him the adult size. Tried to get our ticket validated and was sent to the front only to get sent back to the bar. Don't think we'll ever come back to this location!
(1)Eddie A.
Almost didn't stay it was so hot when we got seated, don't mind sweating after the Wild sauce but not before. Took a bit to get service but after we did Gena was very nice Too many people standing around to not have quicker service. Food was tasty but varied quite a bit from the picture as far as size. Not the best experience at this location.
(3)Don D.
Had wings at BWW on a Tuesday night! 60 cent wing nights is a good deal! We always try random sauces but the hottest we went today was the Wild. I love spicy food and this one had spice, but wasnt what I expected for a "second hottest from the top" list! Next time, the Blazin sauce! Minimum wing orders are 5 wings for each sauce so order up, cause thats some cheap wings! The place can get really busy on Tuesdays. As we were leaving, it was starting to fill up, probably around 8pm-ish. Parking is in the Discovery Bay center and BWW will validate, we ended up paying the guy $1 upon leaving. Weve gone a whole bunch of times, and we will be back again for sure! Jess K. was awesome and took real good care of our table.
(4)Richard H.
The great thing about BWW is that you can watch the game or fights while drinking at the same time in a comfortable environment. The customer service was really great! anything i needed, i was able to get. The only thing that i felt was negative, was their prices. A bit pricey for the quantity and quality of the food. I usually go during 75cent wings day to save a few bucks but overall still a good place to go for a nice time out.
(4)Kalani S.
If your a sports fanatic and happen to be in Waikiki this is a great place to watch a game. Bar is great and the food is ok. Best place to get what you want is at the bar.
(3)Marc L.
This place is the happening spot for any major sports event. They have numerous LCD screens to watch anything from baseball to UFC. Awesome spot to just hang with friends and drink. Their chicken can sometimes be a little skinny and small but the sauces are to die for. They have a wide variety of sauces to choose from and on tuesdays they offer 60 cent wings. I was also amazed to see that they actually serve side orders of rice unlike hooters. I highly recommend the mango habanero sauce. That thing is a creeper just saying.
(3)John O.
Come here for the beer and sports and try to grab a seat at the bar. Otherwise, expect the service to suck really, really, really bad!
(1)Emi H.
Ladies, if you're in the mood to hook up with a man child then Buffalo Wild Wing's is the place for you. Welcome to Manotopia! When I walked into Buffalo Wild Wings with my BF I half expected there to be cavemen with clubs walking around in jeans drinking draft beer and grunting. No cavemen but lots of grunting and if you slapped a few beards on some of BWW's patrons I'm sure they could pass. BWW is TGIFriday's reincarnated but without the flair and the colored glass lamps. They easily have 40 plus television sets all blaring ESPN 1, 2, 3 and 47. I was waiting for someone to go into an epileptic seizure from the over stimulation of lights and sound. Manotopia fact: Man children need their sports or they will start throwing tantrums. You can give them a beer to pacify them but when paired with football or his sport of choice you can tame the beast. Also works well when punishing man child when he misbehaves, forgets your birthday or doesn't help with the dishes. Just call the cable company and cancel your service without telling them. Better yet, talk to a female operator and she'll gladly join in on your conspiracy as she most likely has a man child of her own who also needs a beat down. Our waiter who looked like he was fresh out of high school checked our IDs, "just in case I was the secret shopper." Darn and I thought it was because I looked like an underaged girl! One can dream. I immediately needed a beer to drown my obvious overaged womanhood in! Ordered a few blue moon drafts because this particular beer goes well with age and sarcasm. It was $.60 wing night at BWW's so we ordered the sweet wings and the "Buffalito" which was basically two buffalo chicken soft tacos with sour cream and hot sauce for $10.95. The wings were really delicious but definitely your run of the mill little baby wings so if you're hungry or a guy, you'll probably need a few orders to fill your man child belly. My BF liked the "Buffalito" but I took a bite and gave him the rest. It was tasteless man food served with tortilla chips and bottled salsa. Sigh...I think I'd rather eat tacos at Taco Bell. Our waiter was fairly attentive throughout the meal, although I think I would have liked it better if he had a ton of flair on his lapel. Everything always tastes better when served with a side of flair right? The other man children dining with us kept making remarks about the music at BWW. They play '90s chick rock 24/7. Hansen, the Cranberries, Alanis Morisette, it's a veritable Lillith Fair playlist of rock music. Perhaps man children like chick rock but can't openly admit it to anyone for fear of being an outcast in Manotopia. So they come to BWW, complain about the music openly to other man children, while inside they're secretly thinking about the next time they can watch "The Notebook" or "A Walk To Remember." Overall BWW is not for me but it was not built for an overaged girl with worldly tastes and a love of fruit, but rather for man children who love sports, fried chicken wings and chick rock. They should build a theme park once day called Manotopia where man children can run away for a week or two from their GFs or wives. They'll all wear sports jerseys, drink beer and talk about sports 24/7. Oh wait they already have something like that. It's called the "NFL Draft."
(3)Kell S.
On holidays we have eaten here twice and will definitely be back before we leave. Great (pub) type food, Buffalo wings are amazing, build your own burgers are awesome also. Both visits we have had great friendly service, explained everything, could not do enough, had no problems waiting either, could not ask for more !! Wish we had something half this good in Oz :) thanks BWW.
(5)Jason Y.
I fell in love with the Buffalo Wild Wings chain (AKA B.W.W.) when I was stationed in San Antonio, TX. Junk food, beer, and a gorgeous waitress who spoke with a Texas drawl... What's not to like? After I got back to Hawaii, I was relieved to learn that one had opened up here. I was less enthusiastic about the location. It's in Waikiki, which as a local (who works in a Waikiki Hotel), I tend to avoid it unless absolutely necessary. However, if you're looking for a place to eat in Waikiki that's not overrun by Japanese tourists - and there aren't many - this place is for you! FYI, I'm of Japanese descent and I work with Japanese tourists five days a week so I don't want to see or hear them on my days off. But I digress.... As with any other location, the must-order items are the fried pickles, the Jalepeno pepper bites, and THE WINGS (duh!). My personal favorite wings flavor is the buffalo dry rub. If you've never tried it, think Chex Mix flavored chicken wings. If you're a masochist, try the "Blazin'" flavored wings. It's the hottest wings they serve. I was only able to eat two, and my tongue was burning for the next half hour. Unfortunately, the love affair with B.W.W. fizzled when I went to the Waikiki location. At the end of our meal, I asked our server for a box for our left overs. She sounded annoyed by the request. It took her about 10 minutes for her to return with a take out box and the check. We waited about 15 minutes for her to come back to our table to collect the payment. I got tired of waiting and went to the front to pay, but the dude there told me I had to pay our server. So I went back and waited until we were finally able to flag her down. I'm not usually anal about time, but we wanted to make it to a movie after our meal. The 15% tip I left was in hindsight too good for the service we got. Next time, I'll do take-out. I sure miss that San Antonio location with their better service and hot waitress...
(2)Felicia F.
Who needs lipstick to add color to your lips when you can eat Mango Habanero wings? Buffalo Wild Wings is great casual place to have a fun, late-night dinner with your closest and loudest friends. :) For approximately $140, we shared 50 wings, 2 orders of mushrooms, fried pickles, corn dogs, some random burger with fries and a whole sh*t load of beer. It was enough to fill our hungry tummies and quench our thirst. $150 may seem expensive for a late night snack, but it was definitely a lot cheaper than having to go elsewhere to entertain ourselves. Nothing is more fun than spending time with a bunch of loud drunks with "entertaining" stories. The great thing about this place being a sports bar is that it's ok to be obnoxious here. Thumbs up!
(3)Gary P.
I'm usually not a big fan of chain restaurants but bww has it all figured out. Sports, beer, wings, what else could a guy want as long as all those things are consistent. We asked for the wings to be cooked a little loner so they come out crispy and they came out perfect for us.
(4)Lulu C.
I'm not a sports fan plus I don't drink anyone so it wasn't for me but it may be for you. My colleagues enjoyed themselves so you may like it too...
(3)Jensine S.
This review is for pay-per-view events. Went this Saturday to watch UFC #148. $10 cover and it was standing room only! I never had to stand and watch before. Standing is just part of it.. the set up in there is not really meant for standing room. I felt like I was in the way most times. In actuality I give BWW a 2 1/2 because the waitress did keep it coming with my New Castles which helped the mind stray away from the fact that you are standing in the walk way... and for actually having a gagillion tvs. Really need to make it early to this joint if you want to sit on a table. Oh and another thing, the parking garage was also full when we got there so we had to park behind The Modern Hotel in the Marina.
(2)John F.
I was there this morning for the NFL opening games. Service was very attentive but the boneless wings very, very sub par. Parking in the building is only $1 with validation from the restaurant. Go to watch the game but eat elsewhere.
(2)Elysia R.
I see that average three stars rating is mostly given but I will give it a four because I had a great second time here. My first experience was about five days ago when my best friend wanted to eat some wings and a few drinks. We got there at 11PM I believe, we seated ourselves. Let me tell you, for a sports bar, it was pretty dead. Maybe 3 high tops were occupied, three at the bar, and 5 tables in the center. That was it, and it was just DEAD! Second time, I decided to take my boyfriend along this past Friday and we got there at 9PM, place was filled up but not so bad. It was pretty chill and it was much more lively. Location: Right across Red Lobster with an ABC Store next to it. Parking: Can be a bit tricky finding it but when you make a left turn, make a first right into an alley, second right and you are in a garage. Validation and pay only $1. Price: For two people, we paid $65 so it was not bad. We ordered The Sampler which includes nachos, 5 pieces of your choice boneless or with bones wings and sauce, 4 cheese sticks, and onion rings and only for $16. Cant go wrong, the thing was pretty huge. Then we ordered the 24 piece wings with jammin jalapenos, spicy garlic, mango habanera, , and garlic parmesan. One tall beer, 2 grey goose cranberry, and 1 black cherry mojito. Plus the tips, we paid $80. Favorite: Jammin Jalapeno sauce and the Black Cherry Mojito!!!! YUMMY! Service: First time here, I forgot her name because she totally ignored us and took an hour for our food while the people who sat next to us, came in later, ordered after, and got their food half an hour before us! Uncool! Second time experience was AWESOME. We had Daniel as our server, you know the one with the South American accent? He was really nice, helpful, and constantly checked on us. That is why he got an extra tip instead of the 15% thing. Bathroom: Fairly clean but why is the soap dispenser so high? I think because the place has many 6 feet tall customers? Idk, but this 5'2" Filipina got some soap on her face -___- Overall: Will be back for more winggggs!
(4)Jarrett H.
I wouldn't say the food was A-Ok, more like Ok. My friend and I went to this place for the 60 cents wings. Everything had that premade flavor to it. Some wings were better than the other but I was not really happy that I had a tiny wing then a large wing, small drumette then a large drumette. The pieces were not uniform. I had a hard time using a wing de-boning technique (see youtube) which means chicken was definitely not fresh or possibly recooked. Meh, cant expect much for 60 cents a wing but would I have been upset if it was regular price. Here is my ranking of what we ate. 1. Asian Zinger - this was actually pretty good. nice sweet and savory mixture. 2. Jerk Chicken - nice flavor with a Jamaican flare. 3. Buffalo - basic fried chicken with a little kick. 4. Honey BBQ - Not bad but a very basic honey BBQ. 5. Parmesan Garlic - weird, like eating fried chicken with pesto. 6. Spicy Garlic - Not spicy, no major garlic flavor. Service - Good. Waitress was friendly and helpful and refilled my drink many times. Ambiance - Saving Grace from getting a 2 star. For a bar scene, very good. For sports, it would be a great place to go with your friends and have a few beers. Tons of TVs everywhere. Just don't expect the food to be great. I recommend this place maybe as a place to hang with your friends. Maybe not so much as a place to eat.
(3)Kara P.
We went early during the day..Jeremy was our waiter...he was awesome, our food came out quickly and our drinks never got past half empty...he took care of us in a timely fashion, we got our parking validated quickly and enjoyed our time and food there!!!
(5)Chase R.
We ordered the medium buffalo sauce and there was barely any sauce and we didn't get our food for like 30 minutes. The fries were cold by the time we finished the wings. The salad didn't come with the dressing and we had to ask for it once the salad came. But, still, great wings (but not enough sauce) great environment.
(2)Leeward R.
I don't konw what everyone else is expecting, but I went to BWW for lunch with three other people and I thought it was great. I have been to BWW's in Virginia, North Carolina, and Florida before and this one was no exception. I loved the wings, and the atmosphere. The waitress, Mandy was great and came back to check on us a couple of times. I never had to wait for a beer. She asked us if we wanted separate checks when we first sat down and confirmed right before ringing us out that, we still wanted separate checks. It was a very good experience and I will definately go back.
(5)Mark P.
When we first walked in the place, it smelled like a combination of bleach, dirty damp carpet and rotten poultry! It took everything in me to keep my gag reflex under control. Our waiter looked like he just got done changing his alternator judging by the amount of dirt and grease under his nails. He also seemed to think we were his BFF's. After consuming 2 beers, whose CO2 pump lines have not been cleaned over a year we were presented with wings, and wings with multiple hairs coming out of them as someone dropped the ball plucking them entirely. I would suggest the boneless synthetic wings or a masubi from 7-11.
(1)Kai B.
beer, wings, tv, let's go homes PROS: if you like to watch sports 24/7 (like the bf) this will get you off your couch. there's tv's every where you look, and you can request for them to change the station to what you want. for the most part, every time i've gone the service has been excellent. they are very friendly and helpful. the servers work well together, so when you wanna pull tables together cause more homes came to the bar seating (where you don't have to wait for a table) they don't get too upset cause you're takin away tables from their sections. and who doesn't love wings!!! i mean i don't care for wings with bones, but i LOVE boneless wings! and of course all the other munches... CONS: parking can be easy to miss, but they validate (it came out to $1). if you go on certain nights (tuesdays especially) at certain times, be prepared to wait. WHAT I ATE: - SWEET BBQ BONELESS WINGS: omg i'm in heaven! pretty standard crispy chicken with bbq sauce...almost guaranteed that everyone will like it... - HOT BONELESS WINGS: i felt the heat. i didn't care for it. I like it when spicy has heat with a hint of sweet...this was straight hot sauce. - PARMESAN GARLIC BONELESS WINGS: barf. others like it...me not so much. it is CHEESY! the bf thought it tasted like cheese bread, the bf is also an idiot cause it tasted like chicken covered in a lot of melted parmesan cheese. i didn't care for it cause the cheese overpowered the chicken...i like to taste the crunch of the skin and the chicken flavor - ONION RINGS: pretty straight forward. comes with a chipotle mayo sauce like thing which is pretty tasty. - BLACK CHERRY MOJITO: YUM!! sweet treat for me! can't taste the alcohol that much and it's really yummy. i ALWAYS get this when i come here TIPS: - if you're driving TOWARDS ala moana, turn right at the light (right after mcdonalds), make the first right and go up the second ramp for parking (first ramp is service entrance) don't forget to validate it - tuesdays wing nights (discounted wings) - thursdays boneless wing nights (discounted wings) - can mix and match sauces but (i think) you need to order minimum of 5 - you have to order (ranch/blue cheese) sauce and celery, not automatic with wings - you don't have to wait for a table if you go to the bar section - they have trivia (interactive)
(4)Lisa S.
Their wings and choice of sauces are great, but this place SUCKS ASS when it comes to service. I've been here a few times and each time it takes them 5-10min to bring us drinks. Oh and the food, you'll be lucky to get that before you finish your drink. I never can understand why it's always well staffed but they take forever to give you food n drinks. Epic fail on their end. No wonder the bar is always full. At least you'll get tour drink faster. Sheesh! So my recommendation, pretty good wings and simple burger stuff, but make sure you have ample time when dining there because you'll be there for a while.
(2)Tyler D.
No wait at all. Our service was ok. Food was delicious. WE will be repeat customers for sure!!
(4)Morgan M.
Pulled pork sandwich is more like pulled crusty shoe leather, it was so hard I almost cracked a tooth on it, looked like steel wool that's been used to clean a grease trap and been left under a heat lamp for 2 days.....nasty! Okay still new to this so I guess didn't send first review here is the second and it's no better than the first. I am a contractor and work 14 hour days 7 days a week. I take my crew out to eat for lunch every day. we have been here 3 days a week on average and the past week or so the food quality has gone into the toilet. I didn't eat last time and didn't get to eat this time since they didn't get me my food till 10 min. after my guys did. I had a ceasars salad with grilled chiken breat, they had grilled chicken breast sandwich. So all you foodies and chefs out there...tell me what's wrong with this picture?!!!!!! Don't go here it's not WORTH it unless you want to go on the Buffalo Wild Wings diet and eat nothing! They suck!
(1)Chris L.
Gotta say that wings are my favorite bar food. So can you imagine how excited I was when we were invited to go to Buffalo Wild Wings by some friends? Buffalo Wild Wings is a sports bar chain that only recently came to Hawaii. Well recent as in the last few years. Its one of those places you can go to find beer, wings, and sports fans. I remember the first time I went, there was a game between the Detroit Lions and Chicago Bears. There were a ton of fresh bandwagon jumpers supporting the once 0-16 Lions and a few die hard Bears fans. Oops sorry, tangent... We got there at around 7 o clock on a Wednesday and it wasn't as busy as a Sunday or Monday night. The friends we came with told us that it was a family get-together who were entertaining a few friends from Japan. The small group that we thought we were joining was a party of 22. But the service guys did a good job making sure that everyone got what they ordered. Even the slight language barrier, the service was pretty good. Getting to the wings, the wings were...alright. They did have a pretty wide range of spiciness that you could order your wings. I can't remember what the hottest sauce was but I'm sure the word "atomic or death" was in the name. But for the not so iron clad stomached people, they have mild flavors that are more savory and sweet than spicy. One of the main reasons why I gave such a nuke -warm rating was because of the beer. Or how should I say this the lack there of? First of all when you look at the menu, the long list of beer is impressive. They have European imports, Asian imports, and all the domestics... on the menu. The first drink I tried to order was PBR. Gotta have an ice cold PBR right? Nope, they ran out. Then I ordered a Sam Adams Oktoberfest, which the waiter was so kind to check the back but they were out too. I had originally wanted to go on the lighter side but had to go with my favorite red, Killian's. Which I was surprised they had on tap. It was rare to find Killian's on tap. But that didn't stop there. The four other people that i was sitting with, also had to change their drink multiple times. We didn't want to kill the messenger but man this was getting frustrating. After everyone settled on their 3rd and 4th choices, the service seemed to level out. So maybe it wasn't the best experience I could of had but it was still ok for a Thursday night. I got my wings, beer, and a good time with friends and their out-of-town guests. I'm gonna have to make sure I come back to review them again. I feel like these guys can do better than 3 stars. Hopefully when I come back the Tampa Bay Bucs will be playing Monday Night Football, PBR will be ice cold, and the wings will be plentiful...oh and the BUCs get a win of course. Dookster OUT!
(3)Caitlin T.
I have to admit, when living in Michigan we had a BWW about a mile away and we went there usually once a week. We finally made it down to this one after living here for 4 months. We love their wings. Bad sides: They cost almost 2 times as much as they were in MI. We parked across the street above Red Lobster and it cost us $12. We need to find the other parking lot. For an almost $50 meal, we will go somewhere nicer. This doesn't mean we won't miss those delicious little things. We bought the sauce to make our own at home. If you buy 2 you get one free so its $11 for 3 bottles. IDcard promo is get 6 traditional wings free for every 12 traditional wings you buy. They also play most (if not all) of the football games on Sunday.
(3)C S.
I have been a loyal customer here because the service was great and the wings were always delicious. But after my recent visit here I can say with no regrets that I'll only be picking up take out. It was 60 cent Tuesdays on my most recent visit and the service was just horrible. When walking through the door I had already felt as if my friends and I were not.welcomed, I dont know if the staff just had a bad night but i could feel the tension. It felt like our server didn't want to work at all-there were times during our stay where we couldnt even find him at all, the food took awhile to come out and it was hard to get water refills. The atmosphere in general was just not welcoming. The food was great as always which was why we'll only be picking up take out from now on.
(2)Lup Wah M.
My husband and I took a chance at eating here since we always pass by. When we arrived, it was pretty quit, but of course we dined in the middle of the day as a late snack. We ordered the original wings and chips & dip. Although the service took our orders quickly, the food took awhile. However, when the food arrived, I have to say it was pretty good. The part that impressed me was how much blue cheese the server gave us. When he dropped the wings off he left us with two small containers of cheese. Naturally, both my husband and I are thinking the same thing .. that we are going to need way more cheese. So we eat, go through our cheese and ask for me. The server then drops of only one small container of cheese. Mind you, these container for the cheese is about the size of a small jello shot. Again, both me and my husband look at each other and say, "No way! We need way more blue cheese than this!" So while we wait for the server to come back we continue eating. This is where I am impressed ... the small container of cheese the server gave us was the perfect amount for whatever wings we had left. So in the end we did not need to ask for me. Simply brilliant portion size. Anyway, this is a place we will definitely dine again. We also was told that we came at a right time because usually it is packed and there is a waiting time. We dined about 2pm.
(4)Daniel K.
I keep coming back, because I can't resist the spicy garlic, asian zing and mango habanero wings, Beer selection is decent and wall-to-wall televisions giving you multiple views from any vantage point. Surprised there aren't any tv's in the bathroom. Only ordered the wings, but there are the usual bar items like nachos, ribs and fries. Salads are also on on the menu, but not sure who orders salads at a sports bar. So why 3-stars? Based on the hot wing temperature scale, it's very mild or screaming hot. Service is efficient when it's less busy, but other times we couldn't coral staff to get a drink order and the wings went MIA till we reported it missing. Asked about changing the channel on one of the 75 sets, but this was more difficult than ordering a drink. Still, not to be missed, because they have the best "variety" of wings in town.
(3)Justin B.
This review is for the Sunday NFL setup. Today was an epic failure of embarrassing proportions. Failures to meet expectaions of a so-called sports bar below: 1) the bar didnt even open its doors until minutes before kickoff while an angry and hungry mob queued up outside. Why they wouldnt give these poor individuals a chance to have breakfast and listen to some pregame analysis is beyond me. Perhaps theyre sick of money. 2) surely once we were inside all of the games would already be tuned in to an assigned tv to allow fans to select the proper table. Embarassingly enough they not only hadnt selected games for each tv, but tey hadnt even tested their satallite properly. None of the satallite games were showing for the first 45 minutes. Countless fans sat helplessly as their game transpired in a vacuum far away. 3) the eagles rams game was on the sound and the tv broadcast with soubd was ahead of another tv showing the game which we all know ruins the game for the viewer of the slower tv. 4) it goes without saying that bdubs food and beer selectionis pure garbage, and the added indignity of their joke managemet has punched my ticket to any other bar but this house of horrors. This is a public service announcement to avoid this dump at all costs. I would rather watch the games at guantanamo bay!
(1)Kevin Z.
There are not too many local places in Waikiki/Honolulu that show PPVs or have as many tvs as BWW. FYI if you're going to watch a PPV there make sure you get there aroudn 3, they start to charge $10 at 4, & the closer you get to fight time the less chance you have to find a seat (common sense, but gotta say it for the rookies). Food is always good (wing wise that is), but a bit of a smaller selection than on the mainland. Staff is friendly & it's kept clean. Majority rules here so if you wanna hear the game you wanna watch you better hope so does everyone else otherwise no dice! If you don't have wheels & want to watch a game or PPV this is your best bet.
(4)Terrance T.
Horrible service. Then the waitress got pissed at us because we told her our food was cold.
(1)Michael S.
I can't believe I've been going to Buffalo Wild Wings since it opened and have never written a review Parking: 1$ validated parking in the Discovery Center Parking lot. Not many other free options other then across the street at Ala Wai boat harbor Atmosphere: Buffalo Wild Wings or BWW is a straightforward restaurant chain that really focuses in on sports and Tvs. I've been about a dozen times and every visit has been consistent and the place is always clean and lively. One especially cool thing about is the free trivia & card games that you can play here (also available for your iphone) Service: On my last visit(for the Sunday NFL Afternoon game) the place was pretty empty with most of the people sitting in the bar area. Service was has always been fine. One postive thing to note is if I ever emailed management they always returned my messages regarding my request. BWW does have wifi but its sometimes sketchy. Price: You should expect to be able to eat here for under 15$ with burgers and pupus going about $10. Tuesdays & Thursdays they have discounted reg and boneless wings but you do have to buy in 6. They also have all you can eat wings, drinks and fries for about $12. One positive is that BWW always has good promotions that can make eating there pretty cheap. Drinks are usually on the pricer side with most domestic beers being $4-5+ Food: Buffalo wild wings is another chain so don't expect the freshest and healthiest food for you. Nothing is particularly super awesome but most usually go for the total package of wings, sports and atmosphere. If you do want to try something kind of fun go for the Tuesday night deal and try as many of the sauces as you can eat. The boneless wings special on Thursday is slightly more and easier to eat but a lot worst for you then the regular wings. Overall: I usually like to go to BWW for the atmosphere and the ability to watch nearly any sporting event. The I also like bringing my fantasy football team there for draft day if only because they usually hook us up for some freebies. If you don't mind the prices and the chain type food then go for the sports and trivia.
(3)Nick C.
I love Buffalo Wild Wings but the service at this location is not always the best. Iv gotten my food cold before and have had to wait over 15-20 minutes to just order water.
(2)Michael G.
I downloaded yelp just so I could write this review. Poor poor poor service and the food is worse. I've been to way better Buffalo Wild Wings, this is a waste of money. First time I ate there it wasn't that great. This last time I went and had to pay a 10 dollar cover because of the UFC 154 fight. With no place to sit and service so disgusting and terrible I just left and they refused to refund me the cover even due to lack of seating.
(1)Jenn Y.
When in Texas, I tried this place there and it was not bad. It is almost like a D&B with more seats for eating and less games. Definately a place to hang out when watching a sports game. When I found out this place was going to come here I was like cool lets check it out. Ok so I am not a big wing eater. We tried the mango habanero wing, and wow that was this something else. It was so hot but so sweet and yummy!!! The other stuff here was good, but it is pricey and the portions are really small. Service could of been better since it was a slow night. I think this place could be happening if they had a arcade section and pool tables.
(3)Kyle S.
I have been to this particular Buffalo Wild Wings many times and this past time that I visited it was the most crowded that I have ever seen it. We went on a Thursday night and man was it packed. We were barely even able to get a table at the bar area. It was a Thursday night which might explain some of the crowd, but there were no sports or anything happening that night. Well lets get onto the more important things the food. It is your typical bar food but the great thing here is the wings. I haven't tried all of the wings because I tried the Parmesan garlic wings and haven't tried anything else since. While the food is always good here the service does take some time and the food and drinks are overpriced. (But what can you expect from a franchised sports bar?). In the end it is a nice place to watch any type of sporting event and have a good time,but it doesn't have anything that really differentiates itself from other sports bars.
(3)Jerry X.
Recommend the honey bbq, the Buffalo style sauce itself is not as nice as in TGIF
(3)COURTNEY K.
I help myself. I love their wings and how can you beat all the testosterone in there?
(5)Dev C.
If you like wings, these will keep you busy. I wanted to get a good impression of the wings so me and a friend pounded 50 wings on the first visit. Mango Habanero was my top pick, then Honey BBQ, then Garlic Parmesean, then everything else. The Blazin' sauce was probably one of the most hottest things I've ever eaten. I don't recommend taking the 6-wing challenge. You won't get any free wings or a shred of dignity out of it. Pro tip: If things get too spicy, sip some heavy cream and it will relieve the heat instantly. Don't believe the waiter for a second if they suggest anything otherwise.
(4)Daniel L.
Great place to watch a sporting event or to chill. I personally come for the wing days (thursday being boneless wing night @ 75 cents per wing). But they show many different events with the many televisions, a decent location by Ilikai/Ala Wai/Discovery Bay and $1 parking (or free, legal street parking if you're feeling lucky). They have many different choices besides just wings n booze. And I learned they now have happy hour. Def. a reason to go back at some point.
(4)Briana D.
Where do I start...we were seated immediately but the waitress took forever to take our order, bring our check, etc. However, she was more than helpful to the good looking guys at the table next to us. We ordered chips and salsa and the salsa was gross...it was more of a tomato paste. The wings were just okay, nothing special. But the part I was most upset about is my friend and I split the check and they charged me both the full meal and the split charge on my account. They were only able to void the charge and now I have to wait who knows how long until my money is back in my account. Never going there again.
(1)Justin S.
As much as I love spicy things that make me hurt for days, even the Blazin' sauce here can't help me to overlook the restaurant's areas of opportunity. I will be clear when I say that the wings are good, and the sauce options are varied and all pretty damned good. Blazin' wings actually made me cry the first time (like physically crying in a bathroom stall), and now I can eat them just fine. The other food is pretty basic bar fare and the fried options are all very good. I'm not a huge fan of the restaurant because the service is consistently aggravating. Busy periods and slow periods have yielded the same results in the few times I've been there: our servers have overlooked empty water glasses constantly, we've had to reach a hand in the air just to get an order into the kitchen, and surrounding tables remain un-bussed for far too long. I'm critical of this because it highlights the fact that most of the servers and bussers are gathered in different areas of the restaurant to CHAT instead of watching the floor. Constantly. Fine, it's not Hy's Steakhouse, but even a chain restaurant like this has minimum requirements for customer attentiveness. I'm not super demanding, but I do enjoy having the offer of at least one more glass of water or beer BEFORE a server gives me the bill. Why I come back: literally only for the food
(2)Nisha G.
My first visit here was my last! Yeah they might have good wings says everyone, but their service is just terrible! I came here with the BF and some friends to watch the NFL draft 2011. I wasn't satisfied I became very irritated by the horrible service. You had to wait forever to order your food or drinks because the waitress never came around to check on you. if your drinking you won't get a buzz, because your next drink won't be until 20 minutes later after you ordered. I was mad of course because of the lousy service and told the BF not to leave a good tip but he didn't listen. Huh bad service shouldn't get a tip! Drink your water very slowly, order more then one beer at one time, and know what you want to eat when they ask if your ready.
(1)Jessica T.
This place is the same in every city (that I've visited). Good food. Decently priced. Good drinks. Good place to watch sports. Great place to catch a casual drink with friends, anytime of the day. Definitely not the best wings I've ever had, but they're the best I've had on this island.
(4)Jesse F.
I absolutely love the atmoshere at BWW. Great place to catch sporting events. Delicious items on the menu....hot boneless wings, the spicy wrap, pretzels, and asian zing salad.
(4)Dave W.
I've been going to BW's for years, so when I moved to Hawaii and couldn't find one, I was a little upset. Finally, they announced that they were building one, so we couldn't wait! When it opened, we were pretty shocked. What happened to the BW's that I know? You come here for two reasons: Wings and sports. There was a significant lack of TVs from the other BWs I've been to, and the wings were pretty scrappy. The whole atmosphere was a little weird. It felt like they wanted it to not be a sports bar. All that being said, unfortunately, it's one of the few sports bars on the island.
(2)Keith N.
A friend of mine who lives in Arizona spoke very highly about Buffalo Wild Wings and even told me that they were building a location down here before most of the general public was even aware. That was quite a while back, and only the other night did my friends and I follow through with his recommendation to try the place out. It was Friday night and we wanted two things: a place where there was alcohol available as well as good food to munch on. Much to my surprise, there was no waiting period when we arrived there a little before nine o'clock. My two friends and I were able to walk right in and find an empty table among the somewhat packed dining area in the center of a large number of widescreen TVs all playing different sports channels. Our waiter served us very quickly, which was a definite plus in my book. Within a few minutes, we had our drinks and ordered our food. Having not eaten dinner yet, I decided to try the (mango habanero) wings and ribs combo. My friends ordered twelve wings individually, selecting honey BBQ, parmesan garlic, Caribbean jerk, and spicy garlic as their choice of sauces, with a side of wedges. The menus were a bit sticky, so I was even more compelled to wash my hands before I knowingly had to use my hands for this meal. Before the food arrived, our waiter gave us a good deal of thick napkins, assumingly because a meal of buffalo wings does have the potential to get really messy based on my experience at Dirty Lickens, along with little trays for the bones. Our food took about ten to fifteen minutes to arrive and we immediately dug in. I was able to sample all five different flavors we ordered. The mango habanero was definitely the tastiest among the group. It had a sweet flavor with a pretty mean burning sensation hidden behind it. The spicy garlic followed behind as my second favorite because it was tangy and mixed nice with the Stella I was drinking. There was nothing really special about the parmesan garlic or the honey BBQ flavors even though my two friends (who aren't spicy food fanatics, by the way) both agreed they were the best. However, it was a unanimous decision that the worst sauce was the Caribbean jerk. One of my friends compared to it to licking an ashtray. Realistically, if I could compare it to something, it would be to sea salt and cracked pepper potato chips, which is just not a good flavor to mix a chicken wing in. The ribs fell right off the bone, but I felt that it was lacking something. Maybe I was anticipating it to be smothered in barbecue or any sauce for that matter. Instead, it was rather plain and the meat had a strange taste to it. I'm usually not a person to eat ribs at restaurants and the only reason why I was persuaded this time around was because of the pictures here on Yelp. Not only that, but they only gave three ribs, which I felt was highway robbery for the $15.99 price I had to pay. I regretted not getting more wings instead; I could have saved three bucks and tried another sauce. Going into Buffalo Wild Wings, my expectations for it were low despite my friend's recommendation. The quick service, reasonable prices (for Waikiki), and tasty wings had me impressed when I walked out of the door. The only downsides to this experience were the greasy menus and the ribs I ordered. It's pretty much a guarantee that we are going to go back here one of these days.
(4)Reuben M.
Before I start my review, I feel compelled to write a quick disclaimer: My rating and this review really has nothing to do with the food itself. I wake up at night constantly in a cold sweat as I suffer through my chicken wing withdrawals. If you are reading this and have done me wrong recently, simply treat me to 24 glorious spicy garlic wings and I'll be your slave for life....well, at least for an hour. That being said, I am saddened that a restaurant that possesses a combination of winning recipes and a fun atmosphere can be marred by such atrocious service (yeah, I went there). Listed below are some of lovely encounters I've had with their staff: 1) My first visit to BWW, it took us nearly 30 minutes to get our chicken wings, which we waited 20 minutes to order. That's not the worst part. The worst part was probably waiting another 30 to get a refill of our glass of water (which seems like 2 hours when you're breathing like you're in a lamaze class as you desperately attempt to cool your mouth from their Blazin' wings). 2) They don't take reservations but I had verbal agreement with one of their employees to save a couple of tables for my birthday celebration. When I arrived later that night with my party, the hostess preceded to play dumb like she did not know that there was any arrangement made. As we argued, she finally confessed that she knew about the arrangement but gave my tables away because the UH game was on and they have an "open seating" policy during those games. The policy makes sense, but whatever happened to the courteous phone call to let me know that I no longer have my tables before I tell my party of 20 to meet me there? One little suggestion BWW: Get some better characters to greet your customers in the front, not Ms. Stoner who is so idiotic that she can't tell the difference between a sneeze and a wet fart. 3) Lastly, and I kid you not, I saw a server knock down a whole tray of hand wipes from one of the vacant tables and he just walked away as if nothing happened (not before he paused however with a goofy "deer in headlights" look). A few minutes later, a different waitress came to the scene of the crime and cleaned up the mess. Nice. That pretty much sums up the Waikiki location of BWW. Great food, good atmosphere...total imbeciles for employees (well, most of them). I won't boycott the wings, I'll just make sure to get takeout now on.
(2)Sheila Marie C.
This place was actually pretty good! The waiter was awesome and very attentive. I've been to other BWWS in Vegas...and they are all pretty much the same where ever you go.
(4)Michael T.
Hard to get service if your a local. Been there many times and had the same experience.
(1)Glenn L.
Just what you would expect from a BWW. Came on a Thursday and our server pointed out the $1 boneless wings. Unlike other BWWs on the mainland, this place has a standard ceiling (the ones I have been to have high ceilings with huge screens for all kinds of games). Our server was very cool and recommended coming back for a few key sporting events. Of course, it was a little strange to have the table of Star Wars Fanboys next to us, but what can you say - at least they ordered beer.
(4)Lexoh D. M.
The food is awesome, the sauces are great and the beer is cold. All of the people giving this place a poor review who complain about the food obviously have never had good wings before. That being said if you go when there's a big game on (ie a sports bar's BUSIEST time) and complain that your food isn't on your table 2 minutes after you order it you need to get real. Also, if you don't sit in the bar area you should expect to be a second class citizen. People in the bar area BUY MORE. Of course you're gonna be neglected if you sit by the door and just order salad and water. IT'S A SPORTS BAR! Sorry princess, take your attitude to red lobster. If you want beer, sports and awesome food, this is the place to go. If you want someone who's going to pamper you and service your every whim, go to a spa, not a sports bar.
(5)Francis R.
BWW is hands down THE BEST place to eat and watch sporting events especially, college football and march maddness. First of, once you enter, you can't help but just stare at the amount of TVs in both the dine in area and bar section. I've gone to BWW atleast 10 times and the food and service has not failed once. If you're a first timer, I highly suggest 4 sauces for the hot wings: Asian Zing, Spicy Garlic, Honey BBQ & Hot BBQ; but you can sample any of their hotter and milder flavors. An all time favorite is the Ribs and Tradition wings combo that you can sub the french fries out for the much better and tastier potato wedges. But if you want something on the lighter side, there are lunch specials that end @ 2pm and a simple 6 wings & fries (substitute optional available). To start off, the mini corn dogs are great and can either choose from the normal mustard dip or what I personally like, the queso-cheese dip. Another great starter are the onion rings and despite my love for substitution of the fries, the french fries can be good too. Now about the Blazin' Wings. As a frequent customer, I have tried the hottest wings on the menu and believe when I say this, THEY WILL KICK YOU IN THE FACE! I've done at most, 3 blazin' wings and as a and average spicy lover, it brought me to tears. The kick does not "kick in" until you take a couple of bites of the first one and it travels down your throat. But, it's worth a try to see how much you can handle. Just to add a cool fact; me and 2 other friends will try eating 6 blazing wings WHEN Duke repeats as national champs :) Reason I give it a 4 despite my love for the place is something the establishment can't help which is the season of sports. Obviously, this place wouldn't be great if it weren't for the sports. And if it's not the NBA/NFL and/or college football/basketball, there is almost no reason to go here. Food is good, but the added sports factor is what makes this place great. Last but not least the parking is only $1 for 4 hours. YOU CAN'T BEAT THAT!
(4)Carlos F.
My displeasure has to do with the service. Football was viewable from anywhere but we tried to order breakfast but the inexperience of the server was apparent. When our food came out an hour after we ordered, he forgot one of the orders. The food was barely warm and we had to wait yet again. They need more quality servers and more of them. Got my own sugar for my coffee as they were swamped. If you gonna watch the game, it is good but service needs massive improvement.
(1)Natasha H.
Tasty tasty wings - I love that you an mix and match your flavor choices . Boneless is the best too, since I don't care for dark meat. Fun servers, and fun environment!
(5)Jenna V.
2 stars you ask, here's why... The food by all standards of a wing place is choice! Great options and levels of sauces for your wings, and the other food selections are decent but limited... As far as the service - their waiters are driven strictly by money... Super slow and horrible customer service, literally walked in to pick up a take out order and not one person greeted me or asked if they could assist me. While waiting I heard a waitress complain about not getting a 20% tip!!!! WTF!! The woman in here are just too competitive to care about customers. Talking smack about how one girls' shorts is to short and inappropriate or how one hostess is to ugly to stand up front. Employees have the worst attitudes ever. Take your food to go so you don't have to be around their ignorant staff!
(2)Chantel C.
I'm going to put it out there, and just say it.... I don't like buffalo wings. There! Why did I go? I was invited by a friend of mine to their soft opening months ago. For appetizers I chose the kalua pork sliders (errrr... I wouldn't order them again - I liked D&B's ones better), and 'the sampler.' The sampler was actually really good because it came with some boneless wings, onion rings, mozzarella sticks, and nachos. I had a revelation with the sampler... I like buffalo wings... but minus the bones! Of course, who wants to gnaw on little tiny wings when you can just pop in half or a whole boneless chicken wing? Greatest invention ever. I am a fan of their Honey BBQ sauce. I also liked the Mango habanero. Not as much of a fan of the Jamaican jerk sauce. It's really awesome that they have a large variety of sauces for you wings. The onion rings and mozzarella sticks were really good, but I'll pass on the nachos next time - yuck (do they actually call those real nachos??!! Why's it so hard to find good nachos & Mexican food here in Hawaii?). The food was A-OK (other than the boneless wings). I tried some salad that was not memorable at all. Recently, I revisited BWW for the UFC fight. They charge $10 to get in. It was packed and full of dudes. It was a cool atmosphere to get baptized into the world of UFC - there was a lot of energy. Lots of LCD TV's, so pretty much anywhere you sit, you'll get a good view. I'd come back here for some pupus and beer - they've got a nice selection of beers. They've got my fave beers on tap - Newcastle, Heineken, and Blue Moon. I'm a happy girl with the beer and wing sauce selection. Thursdays makes me an extra happy 'pake' girl with Boneless Thursdays - the boneless wings are 75 cents each, minimum of 5 pieces. P.S. Park in the back garage. It's $1 with validation.
(4)Michael E W.
Junk.com
(2)Terrance M.
Worst service ever, we waited 20 mins for them to bring my father in laws beer after they served us. Wife and mother in law ordered a salad order came 45 min later, keep in mind it was not busy, then once salad arrived there were no utensils had to wait another 15 min just to get a plastic fork that she placed on the table without even putting a napkin under it. Wings were worse very dry I was so disappointed because I always wanted to go to this restaurant, I heard good things and had higher expectations, but it is what it is. The worse part was when they started cleaning windows right behind us while we were eating
(1)Megan C.
Omg, love their wings! I've been to a few BWWs in Oregon, and have been enchanted ever since, lol. I highly suggest the Caribbean jerk - sweet with a cinnamon-like kick, parmesian garlic, and Asian zing. For those who can handle spice, the mango habanero is AWESOME - sweet with some spice! My girlfriends and I went last night and the service was great! Waiter was very knowledgable about the menu and immediately asked if we wanted separate checks, which I like because we usually want separate checks, but will forget to ask ahead of time. Hosts were very nice and the tables were clean! Lots of tvs to watch from every angle. We ordered the jalapeño pepper bites as an appetizer, which is exactly like jack in the box's jalapeño poppers, but cheesier and not spicy at all. It came out quick though! We split the large traditional wings and got 4 different sauces, and ordered a few other entrees. The food came fairly quickly and was nice and hot! Can't wait to come here again!!
(3)Satoshi K.
Boo this place. The food presentation is awkward and the beer is overpriced. And it feels cold dark. The service is good. But the product is poor.
(2)Thu T.
This is a really good place to watch sports game at. They have a bunch of televisions everywhere in the bar area and the dinning area. We went on a thursday so its boneless day where its $0.75 each. You can pick your type of flavor for the chickens. It was my first time and I was pretty impressed with this place. I like the idea of how you can claim one or two of the television and ask them to change it to a certain channel that you wanna watch... Its a pretty cool place. It's very likely that I'll come back here to watch a game with friends.
(5)Amber N.
First time here, service was no-star. We got seated, and our server took orders of people that came in after us. after waiting ten minutes, we got up and left. As a former server, I can feel out and see if a server is overwhelmed. This guy had 7 tables and two of them were leaving. No reason we couldnt have ordered. Dont remember his name but I do remember that he had long blonde hair in a pony tail. Second time here was very different! Learned my lesson about sitting at the table and sat at the bar on one of those .75 cent wing days.... Service was great! Im not the biggest fan of wings that have a sweet brown sugary taste like captain morgan or jerk but everything else was ono!
(3)Beverly P.
Food was pretty good, but nothing extraordinary. We tried a lot of the flavors and the Asian Zing wad my favorite of the night, next to the Honey BBQ. We also tried the Blazing, which wasn't too bad but it will do some serious damage if consumed heavily :) The service was pretty good. The waitress was basically a blunt bitch, but for some reason I just loved her! I can always appreciate a person who just tells it like it is.
(3)Gene K.
This is definitely one of my favorite sports bars on Oahu. This reminds me of the large, spacious sports bars in Florida that I used to frequent. Now there aren't multiple giant projection screens here like in other places, but there are plenty of flat screens to watch whatever game you want to see. Although the website doesn't say so, it opens early on Saturday mornings for college football and they have a small breakfast menu + wings until 11am. At 11am, it's regular menu only. They also serve coffee in the morning with free refills. But, the service sucks. Our food didn't come after 45 minutes and our waiter didn't even apologize. The portuguese sausage was cold. It must have been sitting around. Big thumbs down. I was starving! But they'll change unwatched TVs to whatever channel you want. You can park at the Discovery Bay parking garage, validated for $1 for 4 hours. I'm coming back next Saturday for the next game!
(3)August A.
Short and sweet here. The wings are decent (by Hawaii standards...low for Las Vegas taste), drinks are plentiful, and the TVs cover the entire walled area. Always a good, late night sports bar (2am closing time, both bar/kitchen).
(3)Travis M.
Came here to watch the UFC fights at 7 am!! Damn that was early, so I order me a bloody mary and since I'm there, why not some wings for breakfast too. The bloody mary was better than average, so that was good. The wings were cooked perfectly and the Honey BBQ sauce is a must get as I might even just buy the sauce and make that at home. For some reason the Honey BBQ had the perfect taste for me. Now for the other sauces, we got, some kind of Mango spice and regular Hot sauce. The mango one had lots of exotic flavors that worked for me, still don't know if it was worth getting again, but it was good. The Hot sauce I would not get again as there was not enough taste to it, it was missing the salt and tang that buffalo wings should have. Did I mention that there are like 40 flat panel screens all up in here. So this a great place to watch sports as no one will get in your way of the games/events. If I do come back I definitely will get the Honey BBQ wings again.
(4)Paul R.
Good service, great environment. This Buffalo Wild Wings is relatively new, and I was pleasantly surprised because the area doesn't have many big name restaurants. The venue is quite large and can hold a good number of people, so getting a table isn't too hard. This last trip we went on a Sunday after noon and it was PACKED, but we were still able to find seating at the bar. We sat down, and ordered a beer from the bartender whom was pretty cool. First thing I noticed was how clean everything was; from the counters to the beer taps. TVs of course were everywhere. I don't know if every game was on, but it seemed like it. I want to say 4 or 5 different games and the screens were set up to be seen from any view point. The crowd was friendly and loud cheering for their teams. Food came out and we ordered way too much. Typical american sports bar food. I got mozzarella sticks, mini corn dogs, some mushroom thing, and then our wings. I had Buffalo, and Honey BBQ because I can't handle too much spice :/.. Everything came out in a timely manner and was good. No errors. Well done BWW.
(4)Michelle E.
I've been here many times and it's always the same issues I have. 1) bad service; some of the waiters/waitresses does not have a good attitude, and the food service is sooooooo slow. I swear to god it took like half an hour for my family just to get our orders and we're only 4. 2) food quality; to be honest it's like any other chain restaurant it tastes like everything's premade. The sauces aren't really great. I honestly think the best sauces are honey BBQ, and garlic Parmesan. The rest are just either all about heat or mild. The prices here are a rip off too I personally feel like we could've got more for the price we've paid. If you're a noob or first time coming here I recommend you come on Tuesdays or Thursdays for the 75 cents deals.
(2)Shannen W.
First time eating at this BWW location. We usually go to the one located in pearl highlands. Those are completely 2 different vibes!! The Pearl highlands one is very loud and always busy. Idk if it's because we came to the town one on a Sunday but it was a much calmer vibe. No wait, food came out hot and fast! Servers name was Michael (Mikey) an he's the reason I gave 5 starts!! Best waiter I've had in awhile. Great service, recommended and suggested items. Checked on us, but not every 5 minutes ( I hate when waiters check on you every minute!!) overall great service!!
(5)Kevin C.
This place is horrible. Same thing everytime I go. Slow service. Ten mins plus just to get a beer. I ordered a snack size of traditional wing and I never even received them. Ordered another beer she came back five mins later and asked if I wanted another beer mind you I never received that second one yet. And this is constant every time I got to this bdubs. Since the bdubs in Pearl city opened this one hasn't been as busy and you figure service would pick up but it has fallen off.
(1)Jordan S.
Lots of different kinds of wings to match every taste. The fried pickles are also pretty tasty.
(3)Jeff G.
Not great, but not bad either... Really nice staff, food is overpriced, even for Hawaii... Lots of beer on tap. I would come back again, but would check to see how busy the yard house was first.
(3)Ana-Alicia C.
Very nice server, buffalo wings were great for my boyfriend. Manager was nice enough to give my kids one hat each. Food was good.
(4)Julia S.
Went on a slow night, and service has gone way way down. I felt like none of the workers wanted to be there, especially the chick who served us. She was so monotone I thought she was clinically depressed or something. The place was empty, and quiet! Which I guess is because the workers weren't making much of an effort to liven things up. Wings were still salty, fried goodness. And the veggies were still clean and washed. Thank gosh or else I would've just stormed out. The experience was ruined the moment we met the sloppy host and got sat, I was praying the food would deliver and satisfy, which it did. Parking is now $1 for 4 hour validation Just not as fun to go to anymore, and honestly I'm not excited about going back. I'd rather take some cyanide, lay in bed, and munch on homemade chicken with bottled wing sauce.
(3)Bruce T.
This is a review of the Waikiki location only. I love me some BWW! It is a guilty pleasure of mine...some good HOT wings and a beer. Love to also indulge in some fries (but add the Salt & Vinegar rub to them for an awesome taste sensation!). Fun place to hang out with friends and eat some tasty wings. The bar area is best place to hang at. The bar staff are great and faster service it seems.
(4)Darrell S.
I've eaten at many of these in the states and Its usually a decent meal that everyone in the family can agree on. While on vacation we came across this one while walking back from the mall to our hotel. I honestly didn't expect anything different. I must say the service was Extreamly fast that night. From the time we ordered till we received our huge order may have been 5 min. Our order was fast, correct and very good. I was impressed. Service was prompt and the wings were on sale! Great value and I will definitely repeat when In Waikiki.
(5)Joseph A.
Love buffalo wild wings food.. but the service there sucks. I am a server and I was with a bunch of friends that are in the restaurant industry as well. (Bartenders and hosts) our server didn't run our drinks, pre bus the table, or run our food.. and checked up on us once in the past two hours... we finally tried to look for our server for our check and when we asked for it she went to talk story. We waited a while for our check while she was chit chatting about her summer trip and her move.
(2)AJ D.
Service was rather abysmal. Huge group of people waiting to be seated by a hostess who only appeared every 10 mins. When we were finally seated we ordered immediately to avoid further waiting. We only ordered appetizers and we waited a full hour with absolutely no service or check ups. It wasnt until we stopped two random servers and asked them where our appetizers where until we got our food another 10 mins later. Food was good but portions were extremely off. Had three orders of fried pickles and one basket had less than HALF of the other two. Food tastes great, but getting it is a challenge. The excuse was being understaffed, but all the staff was tending to the bar. If you dont want to wait, make sure your in the bar. And if you want service, you may have to be bold and ask for it.
(2)David N.
As fas as restaurants go, it's about what you can expect from a large chain. It's popular, it's busy, and the staff is running from table to table. All 3 of those things can potentially lead to lackluster service, depending on the wait staff you get. In my case, it's exactly what we got. But the wings are good. No denying that...and they have wing specials twice a week.
(3)Jessica-Nicole U.
So the two stars is mainly because their food just SUCKS.... I don't know why people love this place so much.... it just tastes like completely plastic... processed food! YUCK! And I LOVE french fries but they just completely made eating french fries unenjoyable... Their classic wings are OKAY... but besides that ... yuck.. HOWEVER the reason this place isn't getting a one star is because the waitor I had was one of the coolest waitor's I've ever had!! haha... plus the atmosphere is pretty awesome... a really cool hang out spot... There's a bar area and a family-like area with tables and booths... you could bring groups here as well. Tvs surround the place like fire. I love that they have specials for their really crappy food... I believe 60cent classic wings on Tuesdays and 80cent boneless wings on Friday. Pretty good deal.. $1 validated parking. It gets crowded sometimes but the parking structure next to red lobster validates too.. $1 as well. Oh and I went here for one of those basketball game stuff for the heat... and I did not feel good after... not from food poisoning but just because the food is just so heavily processed, my body did not adapt well.. I had planned to go out that night, but I definitely went home early and didn't enjoy a networking event I went to after buffalo wild wings... yeah ... soo not cool. Just one question that bugs me about this place... WHY do so many people love it?
(2)Sally Y.
Pros: - We had the Mango Habanero, Parmesan Garlic and Sweet BBQ. - Salad: Asian Zing Chicken Salad - Interior is nice Cons: - We had a table, they are sooo small ! ! You can barely fit two plates. Plus they should get rid of the table by the POS, fountain, whatever counter it is. We went on a Tuesday = busy day I know; so of course the service was a little slow. But at least our server was nice: her name start from a A (Portuguese or Brazilian lady).
(3)aja p.
This place is a customer service train wreck but its almost as if the obnoxious, rude host & wait staff is part of its charm. I come here on Tuesdays and Thursdays for cheap beer & wings. You can't really expect more than that.
(3)Joanne A.
My boyfriend loves going to Buffalo Wild Wings for the 60 cent wings special on Tuesdays and to watch sporting events on one of the gazillion tv's that surround the restaurant. I usually order asian zing and parmesan garlic wings, which the boyfriend steals in between of his mango habanero wings. Drinks can get pricey so we often stick to the specials for the day. Service is often a hit or miss, and it may or may not depend on how busy it is. If you have an isle discount card, you can get 6 free wings with the purchase of 12 wings!
(3)karen b.
Food was the same that you find in all the locations, wings really don't change. The waitress we got was just not working for me, hence the 3 stars. We ordered chips, which are bottomless, and kept having to ask for more after she would grab the basket and not bring more or ask if we were done. She also had some snarky comments about my request of beer (Hef, which they don't have at this location) and that although she "didn't drink beer because it was tacky" I might like (insert brand) since other girls seemed too. Well, since I was paying her tip she could of upped the courtesy and downplayed the snooty on all that. Didn't help her in the end.
(3)Keane S.
Oh Buffalo Wild Wings, your commercials are so good!! But beyond that there's so many issues. Look Buffalo Wild Wings will survive for a couple reasons: 1) For sporting events, tons of TVs and a great atmosphere 2) The wings are solid, lots of flavors, tasty, crispy, good 3) Location, Location: Being in Waikiki it's generally pretty busy and if tourists need to find a spot to catch a game bingo. But it's like they take those golden eggs for granted. My original review was in 2010, now it's 2013 and I'd say I've gone back between 6-8 times. There's ONE waitress we used to have on NFL games who was pretty decent, every other time the service was terrible. It takes long to have them take your order, the food takes long, the beers take long, orders are forgotten. About the only reedeming part of service is the food runners who do a pretty good job when the food does come out. In fairness, this is purely for the floor staff as I haven't sat at the bar yet. Working in the industry previously I just don't get how a place can consistently get chastised for service yet not change anything, management should be embarassed, and if you're looking for a server job and you are half decent, apply here you'll probably be one of the best and make a ton of tips. But my friends and I like sports, and we like wings so I'm sure we'll be back. We sort of expect the service and errors like forgotten items now, we just laugh about it. But it's so disappointing, so much potential. So wild wings it's been three years since review one, hopefully by 2016 things improve to bump this up to a 3 or by golly a 4 star?
(1)Daniel C.
To be fair, this is a 2.5 star establishment. The hostess was very prompt greeting us and seated us right away. Parking wasn't great the day we went because the elevator was out of service and we had to walk around the parking garage to find the stairs into the lobby which took some time. Our server was very friendly and went over all our questions. The food is average and very typical but it's one of a few places that have wings currently in Oahu so I can see why people love this place. It's a great sports bar with all the TV's and selection of alcoholic beverages to accompany the menu. The Blazin' which is their spiciest sauce was very disappointing if you like spice and can handle the heat. Parmesan Garlic was tasty and was 2.5 out of 5 stars for flavor. Spicy Garlic was also flavorful and I would say it was a 3 out of 5 stars. Not my top pick but a place to check out if you like wings and sports bars.
(2)Trish P.
i'm thinking, if you come here for anything OTHER than the wings.... "you're gonna have a bad time." the Parmesan Garlic wings and the asian spice wings are delicious still! the fried pickles are really good too. also had the potato wedges, and those were also pretty tasty. again, AVOID the regular fries... they're kinda soggy, but the wedges are good. also, the fried mushrooms are just meh without the sauce. our server this time was very nice, and very accommodating.... we asked for 6 game controllers, and he searched the entire restaurant until he got us all 6!! AND when some of them weren't working properly, he again searched until he found us good ones! and interesting thing tho - several friends kept asking "is our server stoned?" - i'm thinking he might have just been a little "slow" and not stoned.... but honestly, he was so nice, i don't care if he was. we were there for a friends birthday, so heads up - they sing to you if they know!! p.s. - on Monday nights, its pretty dead, so you're sure to get a table! although.... cheap wings on Tuesdays do sound appealing.....
(4)Christine E.
I loooooooove Bdubs!!! La la la lovvvveeee them. The atmosphere is nice and chill. Sports bar-y with tv screens galore so the guys have something to watch when the girls are yammering and taking pictures. You can sit at the bar area, or you can sit in the dining area. And their wings are damn good. For those of you who don't know, you can park in the building (stalls are small so fyi), and it's only $1 with validation. Definitely not too shabby for this area of town. Service is notoriously semi-crappy though -- I give this place a break however because it's in my opinion, a BAR. and I never really expect stellar service from bars -- I mean the food comes out fairly quickly, servers are nice enough. But I swear, I always feel abandoned there. I've been here about 30 times and from what I noticed I think I know the reason why (personal opinion), but if you are DRINKING (alcohol) they are more attentive. But if you are not, they kinda leave you be all night. Makes sense, cause if you're drinking you'll probably need a new beer at some point, plus, alcohol is the money maker right? BUT, i still feel I should get checked on. Maybe I need more ranch or something...hello? When I go there to get my drink on AND eat, I'm always checked on and catered to. When I go there just to have a meal....*crickets* haha. Foodwise, I've tried the flatbread pizza and a sandwich and a salad, and what not else. it's all very decent, nothing bad. But I just NEED to eat WINGS and Potato wedges with cheese. It's the only things that make me do the happy food dance. My faves are: Parmesan Garlic, Asian Zing, Chipotle Barbeque. Top that with a basket of the Potato ranch flavored wedges with cheese and I'm good to go. Tuesdays are cheaper, however it's now $0.75 wings, not $0.65. :( Go. Go now! lol.
(4)Chad Y.
I am going to go out on a limb and make a bold statement. A franchised chain restaurant in Waikiki named Buffalo Wild Wings has tremendous potential. They have good food and drinks at rather reasonable prices. if they only upped their service, this good be quite a great restaurant that I would frequent. The chicken wings are what you come here for. The fact that you can get them bone-in or boneless is a winner for me. Add to that the wide array of sauces that range from mild to you will burn skin hot and with a wide array of flavors from southern to Asian, make it a really good selection. The menu also boasts other appetizers and American fare that will please a wide palate. Located on the 2nd level of the Discovery Bay complex, parking is off Hobron lane and the restaurant does validate. Plus in my book right there. the restaurant is your standard bar decor which is comfortable and clean. Service. Where do I begin here. I get the fact that you are catering to men who will probably notice the blonde waitresses and not the fact that you brought rice instead of fries with my burger. However, that is simply bad and to make things worse, try to make the patron guilty of the mistake? Water definitely went dry on several occassions (which isn't a very good sign of attentiveness in my book) and items took awhile to come out. My wings were practically cold by the time they came to me and don't even bother asking for additional napkins should you run out. If they only got their service together, this could be a sure win. In the meantime, eh..its a decent place to go.
(3)Jennifer K.
I came here for the first time ever last Saturday for lunch with a few of my friends. The place was pretty empty so we didn't have to wait for a table or anything. We ordered 50 wings and a sampler and potato wedges And amongst the 5 of us, it came out to about $15 including tip each. For every 6 wings, I believe, you're allowed to pick a seasoning or sauce. Since we had 50, we technically could have picked 8 different flavors but we decided to just select 5. We had the mango habanero (a little spicy but sweet), Thai curry (tastes just like yellow curry), buffalo, Asian Zing (it's sweet yet spicy as well, with a taste of thai chili sauce), and the parmasan garlic (my least favorite). My favorite out of those five had to be the mango habanero even though my spice tolerance isn't very high. Our server also informed us that we were allowed a dressing (Ranch or Blue Cheese) or carrots or celeries per each 10 wings. So we opted for 4 Ranch dressings and a carrot and just ordered another dressing for 60cents. I'm glad we had the carrot because it really helped offset the spiciness of the wings. As for the flavor of the wings, I felt that after a few wings, the flavors all blended together and I quickly grew tired of eating chicken wings (technically I ate the drumsticks). I didn't really like the wings too much but my friends all seemed to enjoy themselves so it's probably just me. Our server was really friendly and the only offset was when we were ready to pay. It took her quite a while to return to take our money. I understand however that was the time they got really busy at..but she also knew we wanted to place a to-go order so I feel she should have came by if anything to take our order so we could get it in. It wouldn't take any more than a minute to take our money and our order. One other thing I also like about the place is that they have a bunch of wipes available on each table which made it quite convenient since wings can get messy.
(3)Justin C.
So you may have to wait a while on thursdays for the specials on wings.. but i think its totally worth it.. Great place to hang out and relax after work..there are tons of TV screens to keep your interest. They add a level of personal involvement with the waitresses when they sit down at your table to place your order in. So far I like all of the wing flavors. My least favorite is the Asian wing, I think it is only worth trying one or two but thats it. Disclaimer: they charge you for ranch sauce.
(4)JoaquÃn S.
The food here is awesome and the atmosphere is cool. Our server Nissi was so friendly and accommodating. Made this an enjoyable experience.
(5)Heather T.
Overall experience: mediocre Food was underwhelming: we ordered boneless buffalo wings, soft pretzels, and the garlic mushrooms. The only food worth coming back for were the pretzels, but why venture into waikiki just for some soft pretzels. The buffalo wings were more like popcorn chicken, and they must've used the smallest mushrooms ever. Oh and all the food is served on paper plates, could they be any more wasteful?
(2)J H.
Relaxing to hang out with friends
(4)Amy Y.
The blazing chicken flavor wasn't that spicy...when I ate it that is. But my friends were complaining like crazy once they tasted that chicken. I just didn't like it because it was too dry. Oh that was included in the "the sampler" appetizer. That includes, onion rings, mozzarella cheese stick, and nachos. That plate was definitely damn good! We also order the honey bbq and buffalo flavor wings. One flavor for every 6 wings. I really love the honey BBQ flavor. The buffalo flavor medium was too salty. But I guess the blazing hot wings got to me in the end because I had to drink my friends water after hers got refilled. Service was slow, it wasn't that busy either. Our water wasn't refill until it was all gone, and only my friend's one got refilled and not ours. Didn't get enough napkins until we ask them. Our server didn't mention about the Tuesday wings special, and we forgot to check our receipt if it said that. When about to pay, it took forever for the server to come, and we thought we were suppose to go up to pay. But they told us to wait for our server.
(2)Chanele R.
I've came here a couple times and today was one of the worst service I ever got. It was just S L O W. Our waiter never took the time to even help us. All he did was take our order and we never saw him again throughout the time we dined in. I mean I understand if they were busy, but no! Hardly anyone was here and we still didn't get acknowledge after we sat. We waited over an hour for our food and when it finally came out, it was wrong. The whole order..... So we had to wait, again. (Almost half an hour) so by this time we wanted to walk out and we were hungry, esp after a long day of work & school! So we finished our food & my boyfriend and I was looking for someone to help us. The only person that actually came was the manager. So thanks to him. & let me put this out there, I'm still at bdubz waiting for our waiter to give us our check and it's been a little over 15 mins. He's going to every table asking how they're doing and if everything is okay except us. Pretty darn rude if you ask me.
(2)Savina C.
No bueno How can you have over 10 staff working and yet no service. Well ask Buffalo Wild Wings.. I met up with some friends around 4:00pm, and was not busy at all. Mind you I went to buffalo wild wings a few weeks ago in LA and it was pack because of the kings hockey game and yet the service was wonderful! Anyways, when I got there my friends still didn't get their food. I was at least 15-20 minutes late. I sat down and knew what I wanted.. I would say a good 15 minutes of waiting and still was not acknowledge by the server. At the 20 minutes mark my friends are done eating.. This whole time I saw at least 5 servers walking back and forth. I just made it a point to flag a server down to put my order in.. And what happens next.. Our table server all of a sudden knew we exist and refilled our waters after was requested to the other server.. It was a lot of waiting game.. The manager walked by and we had to ask him for our check.. I know it's 60 cents a wing Tuesday but I would never want to go back.. The experience was awful... Come on, if I could get excellent service on a night of game in LA.. Really.. Hawaii.. Really
(1)Arielle J.
This is the kind of place where you are not asked what size of something you want on purpose so you are charged for more. If u dine in, 9 out of 10 servers there will forget what you ordered/asked for/make you wait ridiculously long for everything--- including the check which as a server myself I will never understand. If people want to leave let them leave!!!!! Turn your table ya slow poke. Also. I have promised myself to never order take out from BWW again because they have only gotten my order correct once. It super frustrating when you feel like you have to help other people do their job for them. I shouldn't have to ask you what your specials are today, I shouldn't have to try to figure out whether or not my ranch/blue cheese will be included or I will be charged extra, I shouldn't have to ask u three times for a box, I shouldn't have to ask 20 minutes ahead of time for a check, and I shouldn't have to get home to find I paid for/was given the wrong wings! Etc.. Ugh.
(2)Crystal N.
The pita chips they serve with the spinach artichoke dip is delicious! Crispy on the outside and slightly chewy in the middle.
(4)Vivian L.
The service for this place is HORRIBLE! My god I don't know who's training these people or if the manger is always non existent to see how this place is running downhill. Ive came here a few times and their garlic Parmesan is always out so I just choose something since Im already here.. First time my bf came here with his friends and it was packed so they were placed at the bar. Took about 20 mins for the server to run the bill and another few to give change. pretty ridiculous. Probably catering to some hot girl at the end of the bar thinking her tips were more important. Anyways, me and him came here around 11 am, he ordered the Spicy garlic, i got the teriyaki & honey bbq. The traditional wings are good and the portions are good too. Our server was pretty annoying, probably didnt see highly of us thats why he did not even bother. Just because there was a "family" behind us and older looking couple he served them first while they came in way after us. This is probably just a rant review, sorry. We were finished and it took him literally 5 "eye contact" stares to ask us if we were finished. never asked if we wanted boxes. I asked for them. he gave us 3 boxes and of course no bag... fucking serious? thanks dude. As we watched him pack the other tables food for them and gave it to them with a bag. As if we had done something wrong to him. 3 stars for the food. its decent but the service is what keeps people coming back. This place is really "white washed." we left the place with no employees in site.
(3)Ai C.
Our late night chicken craving went from GOOD, BAD to UGLY! We decided to order the wingless chicken and another side. Our server was prompted, courteous and our food came in a timely manner (GOOD). We were excited to try the wingless chicken; to our discontentment, the chicken was cold, dry, overly battered (BAD)! Sadly, we had an UGLY dinner!
(1)Crystal O.
Tried this place for the first time today... my mom and I tried the cheese cord appetizer which we thought was pretty good. I forgot the name of the burger she had, it was huge and she really liked it. I had the jerk chicken sandwich, I liked. The food was average, I'll have to give this place another try so I can get some wings. There were a couple of flavors that caught my eye. Everything wasn't bad, but I was not impressed with the service. It was mid afternoon so we were sat promptly. We were greeted by our server and ordered drinks. Ordered our food soon after,which also came out promptly. But once we got our food, never saw our server after that. He didn't come by too see how things were,and never bothered to refill our waters,which were empty half way through the meal. Then, out of nowhere he shows with our bill,drops it on the table without even removing any of our soiled dishes,and then walks away.... I was not impressed at all... the only thing making me want return is to try a couple flavors of wings. Hopefully next time the service will be better or I may not return...
(3)Andie H.
Mmm wings. I'll admit this is my favorite place for friggen wings. Boneless Thursdays, oh thank you to whoever created that! Trying all the sauces...money. So why only 2 stars? Parking and service. Parking, only because I hate navigating that lot, it's tiny, and it's actually a lot for the condo peeps and Alamo? Hertz? One of those car rental companies. More for those visiting and are just randomly walking around that area. I have more of a gripe with the service. Now I've never been to a mainland BWW, but c'mon, a slow Thursday lunch hour we should be getting the best service....right? Naw. Slow service, forgetting orders, not refilling drinks promptly with only 4 other tables....gripes. The potato wedges and the endless sauce picks (me and sauces!) are the balancing act on this place. I think even hooters has better service...AND they got some hot chicks workin (a woman is allowed to appreciate her kind). But since I have yet to find a better hot wings place on Oahu, this place will have to satisfy the cravings.
(2)Amy G.
Came here for the first time with a few of my friends. I ordered the spicy garlic and medium wings (10 pieces for $6 on Tuesdays.) not a bad deal at all. I also got a side of rice b/c i wanted to make sure i was full before I left. Both were ok. Nothing special. I loved that they came out fresh and hot. But I don't think the sauces were anything I'd go out of my way for. I also got to try some of my friends (Parmesan garlic and bbq honey). Again, they weren't fantastic, but they were good. maybe i'm not as big of a wing fan as i had thought? Anyways, the food wasn't bad so i'm not complaining. I would def come back on tuesdays. The service was great. Our server, Eddy, was super nice. He kept checking up on us (but not too much) and he was very patient with our orders. He didn't seem rushed even though it was a bit busy. The parking is a bit confusing and can be tight. And also limited. But it is validated for $1 for your whole stay! that's pretty good considering its Waikiki.
(3)Kelly G.
Great improvement on the wings last night! I guess that will happen when the place is almost empty on a Wednesday night. Got 6 of each of the following: Hot BBQ, Asian Zing and Parmesan Garlic. I enjoyed the HOT BBQ immensely and the Parmesan Garlic as well. The Asian Zing wings were on the dry side though. At least they got our order right this time! Also got onion rings on the side. Came out hot and crunchy. To top it off though, our waiter was great and gave us at least 3 baskets of celery to help fulfill my daily vegetable requirements! For drinks, tried the Patron Mango Lemonade and the Fruit Punch? The Patron Mango Lemonade was nice, but I was hoping for more of a mango flavor since they advertised that they use mango puree/juice. The Fruit Punch was smooth, could barely tell there was alcohol in it, almost like a Smirnoff Ice drink. All in all $45, not including tip, so on the pricey side, but well worth it when its done right.
(4)Sergio L.
Great wings and beer. TV's everywhere! staff is nice!
(4)Gaelen L.
Rude and unprofessional. I typically like BW3s. I love their wing sauces and anywhere that plays sports constantly gets props in my book. But the staff at the Waikiki restaurant were completely rude and unprofessional. I ordered 320 wings for an office party that I was throwing. I made sure to order a week in advance so that there would be no issue. I was told that the wings would be ready for pickup at 11:00 AM which was perfect because the party started at noon. They even called twice to confirm the order and time. When I arrived early, the doors were locked and they opened the at 11:15... AND WINGS WERE NOT EVEN DONE! I waited an entire hour! Missing the party! When they came out, they gave me 320 plain wings, sauce on the side. Not what I wanted nor did they even ask if I wanted to "spin" them myself. When I complained, management said that their priority was to the seated customers! No apology, no refund, no discount... NOTHING! This will be the last time I ever visit a Buffalo Wild Wings anywhere and I will make to tell this story to everyone I know. Thoroughly pissed off!
(1)Debbie L.
I don't really eat this kind of food. But I go a lot because my boyfriend likes coming here to watch football and basketball games. When there's games, it gets REALLY crowded. So if you're trying to watch a game at BWW, you should arrive at 30 minutes before it starts. If you're just craving some wings during football and basketball season, make sure you check the game times or just order take out. Their customer service is great here and they always try to find a table for you whenever it is crowded. I usually order the traditional honey bbq wings and my boyfriend loves the chipotle bbq and spicy garlic wings. I've also tried their chicken tender salad, which I don't care for. However, if you like salt and vinegar, I suggest you ask your server to have some sprinkled on your french fries! That is probably my favorite thing to order here. I don't usually drink much, but whenever I come here, I have to order their strawberry lime bite mojito. On tuesdays, you get 60 cent wings. But if you come on another day, use your ID card for 6 free traditional wings when you order 12.
(3)Inga S.
It's a great place to have beers and go to a game but I was honestly SHOCKED by how salty the food was. Perhaps it was just the day? I've gone to BWWs in different cities and this one was by far, disgustingly over-seasoned. AND, I ordered the wings. It can get a bit crowded so sometimes it's hard to get a hold of a waitress, be a little patient....while drinking a copious amount of beer.
(3)Jossi M.
Went for the 75 cent deal on Thursday. Great service! Wasn't crowded! Got my favorite: mango habanero! Tried a different flavor, some type of jalapeño one which is my new favorite as it was sweet spicy and amazing! Tried the pretzels for the first time which were better than I was anticipating! They were soft and flavorful! The wait staff constantly checked up on us! My sangria was amazing as usual. The parking is only a dollar for up to four hours.
(5)Stephen F.
Pretty standard BW3'S. The service is decent and friendly, and the food is right on par with every other one I've ate at. Forget parking though...like everything else in Waikiki, if you can't walk you're better off just taking a cab.
(4)Thomas B.
Good food, love the cook. Waitress a bit fake, as the woman says. It was brazillant. Actually bartender was pretty chill, as in cold as ice, the other was .awesome. go for the wings.
(4)Lauren K.
Really fun to go here for Wing Night on Tuesdays for traditional wings with a good size group of people! 75cent wings with a minimum of 5 in any sauce or rub you want. The drink specials are not as good of a deal but still taste great with a spicy basket of wings! Plus the trivia in the bar is fun play against your friends :) you can use the mobile app or ask your server for a trivia remote/board to play.
(4)Danielle Y.
Let me explain. No, it's too complicated. Let me sum up. Tuesday. 60cent wings. Habanero Mango Sauce was quite tasty. Onion Rings. Stellar. Beer. Average Selection On Tap. Prices Weren't Horrid (23oz = $6.50) General Arrangement of Service = Miserable. Waited over 1:45 for a table (est time: 30 minutes). Though waiting/hanging out in the bar area were generally ignored and nobody took any food orders (a hungry Danielle is a pissy Danielle). Once seated, Etc, Etc, Etc. Do they do take-out?
(2)Jessica R.
The best part about this place is not the waaaangs... but the trivia games you can play while chowing down! We noticed a couple sitting next to us they were playing with this huge "controller" and put it together that they were playing trivia that were airing on the screens in the bar area. Totally needed to jump in on that! It diverts your attention every so often but it's a fun thing to do while talk story and having a beer. There are longer breaks in between the 10-Question game. So much fun! Oh and the waaangs are awesome, too! ;-)
(5)Rebecca O.
Out of all the places we ate while we were staying in Waikiki this one ended up having the best service and food. The service was excellent and our food was good, hot and fresh. It was a bit pricey.
(4)Crystal B.
In this case, "Meh, I've experienced better" is just about the perfect description of my experience here. I have only gotten take out and my limited experience with service has been good- food was ready promptly and the person I paid was polite and helpful. Unfortunately for Buffalo Wild Wings, I went there for food and the food was mediocre at very best. We got ten regular wings and eight boneless wings with medium buffalo sauce with sides of blue cheese and ranch. (They do charge extra for extra sides of dressings, fyi. The person I picked up the takeout from did tell me that which I appreciate). The boneless wings were okay- decent amount of sauce, nice white meat, but there was so much breading that I could hardly taste the chicken. The regular wings were pretty gross. I realize that getting takeout doesn't exactly lend itself to having perfectly crispy wings, but these were completely rubbery and soggy. The skin was thick and soft which completely grosses me out, and there was almost no sauce on them. Couldn't even see the sauce, and could barely taste it. The flavor of the chicken was good, if there had actually been sauce on them they would have been much much better. Oh well, maybe I'll try going in and having food instead of getting takeout to see if the food is better. Until then, two stars.
(2)Cor F.
Today was mine and my husband's first time at Buffalo Wild Wings. I have to say that we had an above average experience! We ordered the Wings Combo meal. The chicken wings came with your choice of sauce; we got the mild sauce. To me the chicken wings was not bad without it, but the sauce kicked it up! I liked it! Well anyway, what made our experience there better was the Excellent service that we had! Pearl was our waitress, and she was very friendly to us and she gave us great service! Also, our drinks were refilled so quickly! We did not even have to look for anyone to refill our drinks, they just came along to our table when we were half way done and offered to refill our drinks! We are looking forward to going there again!! :)
(5)Alex G.
Great place to watch a sports game! Great fans, and surprisingly, locals go here to, even though it's in waikiki. The service was good. I had the honey wings which were delicious, although the wings themselves were very small with little meat on them. It's on the pricier side but if you're looking for a mid-day beer and snack, this place won't disappoint.
(4)laura e.
Food = Corporate (nothing fancy) Ambience = Fun sports bar atmosphere Service = Okay It wouldn't be on my top list of to go places, but it was alright. Order the wings with the sauce on the side.
(3)Jason U.
Who says Hooter's has the best wings on this island? This guy does because B-DUBS is way to small and never has seating for UFC's and Sunday football. I take my money elsewhere. Hooters restaurant had much better service and wings and specials. If you want delicious wings with happy hour and free hot waitresses then you don't have to look any further than Hooters. If you like Buffalo Wild Wings do not go during Monday night football, Sunday's, UFC's or any other large event. Because if you do and your not there when they open to claim your seat and squat all day you will see this sign "STANDING ROOM ONLY, NO REFILLS, NO REFUNDS". Remember I warned you.
(1)Annie Kim H.
i LOVE this place. my first experience w/this place was when it was BW-3 and i was going to school in NC...1996 ...oh & I made it through the blazin' wing challenge a couple of years ago during my last visit there. i was sick for a couple of days, but whatever--i have the finisher's shirt and a pic of me and my bestie on the wall. I used to bring back bottles of Wild sauce whenever I visited NC, but since we have one here now, there is no need to do that any longer. i'm more of a sauce person, so i don't always order wings...i order sides of sauces to dip this or that in. My favorite sauce is Wild (after a few years, my body just can't handle blazin'!) and i usually get potato wedges & dip it into that sauce. my new love is the mango habanero :) I notice in the review below that people ask what is so great about the place if the food is just blah or just ok. for me, it's mostly about the good times and memories!
(4)Carina T.
Wings, wings , wings. This place is kind of a mancave...lots of beer, bar food, and HD TVs for enjoying sports. We tried the mango habenero and spicy garlic wings. Both were good. Server was attentive and personable. Looked like she enjoys her job!
(3)daniel k.
im a huge hot wings fan, and i love the fact that they have so much sauce options. ive been there a few times and the only good experrience was watching a payper view ufc fight. on a regular day the server couldnt even tell us what was in the lunch menu, then he took 15 minutes and forgot to ring in the food, by the time we all ate he took another 20 minutes to get us boxs and we watched him lean on the counter talking stories as we waited for our bill. baaaad badd service! i think the only time ill go back is sports events..
(2)Louanne D.
This place is a great place to watch any kind of sport. The waitress's are very nice and always making sure you have a drink. They never hesitate to ask their manager if they can change a game to another game for the customer, as long as the game is airing!! My husband and I parked at the Mall parking lot. It was a little bit of a walk but the parking was easy and free.
(4)Clarice K.
Never been to a Buffalo Wild Wings before but always wanted to try. So this was my chance. I ordered wings and nachos that were really good. My friend ordered the deep fried mushrooms and did not like them, I tried one and didn't care for them either. Our order took really long to get to us but they apologized and gave us free wings and did not charge us for the mushrooms. Our waitress way really nice and offered to give us all separate checks.
(4)Matt J.
I have seen several poor service reviews however we had a great experience with service and food! Had 2 games I wanted to watch and they put them right up for me. Ordered the Desert Heat wings and they were crispy, mildly spicy, and came out very hot! Great on a cool Waikiki morning. Kids had pancakes and loved them. All around a great experience.
(4)Angela D.
I love wings and should've came here a long time ago. Love Tuesday 60 cent wings. Just that when you order and get your wings, I suggest you count them. I ordered 12 wings and got 9 and got charged for 12 when I had already told my server, but he was cool. He did forget to bring us menus and we waited pretty long. Came here with my co workers who tend to come here often just to hang out after work and get a bite to eat. Their onion rings are pretty good. Came around 10pm, which the whole dining area was closed except for the bar. It was a tad bit crowded but I guess 60 cent wings are worth it. I got the Hot BBQ while my co worker got the mango habanero. The mango ones were really good but I wish they weren't so hot so I recommend dipping them in ranch, well in my case, soaking them in ranch. Didn't order than alcoholic drinks since I had to drive but next time.
(4)josh v.
8/7/2010 Sleepless Weekend Day Two : Entry One A couple of my friends and I decided to come here to watch UFC 117: Silva versus Sonnen. As with most bar and grills, when there is an event like a fight, there is a $10 cover. The place was packed. After us, it was standing room only. Luckily we got the last table. This place is a total man cave. un-godly amounts of LCD screens all over the place. No seat is a bad seat. They also have jerseys hung up on walls. They also got an incredibly small Shane Victorino jersey which we all joked and pondered if he was actually that tiny. I loved our waitress! She threw a few jabs at me for ordering a Corona with Grenadine. I was hungry, I didn't eat all day. Had to order food. Hmmmm? What do I order at Buffalo Wild Wings? Buffalo wings? Let's go!!! We ordered a Sampler and 18 hot wings. Sampler was good, onion rings, boneless buffalo wings and nachos. The wings were pretty good and spicy! I love spicy. I wish I looked better cause they do have them boneless. I don't like wings much, the cleaning gets to me. Main event is about to come. One of my friends was rooting for Sonnen because he didn't like the way Silva was laying n praying and taunting Damien Maia his last fight. We had to bet on this fight. The wager: Jager bombs. All the Silva fans were quiet for 4 and 4/5ths of the fight. Then it happened. BOOM!!! Sonnen taps to a triangle choke by the Spyda!!! Probably the best UFC fight ever! Pay up, son! 2 rounds of Jager Bombs later, our waitress teases one of my friends about him spilling most of it on his fanny pack while exchanging some "The Hangover" quotes. I had fun. I think we found our bar to go to when there is a fight...
(5)Eve C.
Went here last night just because I felt like wings and some beers. I was expecting bad service based on the reviews they've gotten, but was pleasantly surprised. The hostess staff was friendly, but we were pressured to sit in the bar area even though we saw a bunch of open tables in the dining area. It was a pretty roomy restaurant. Our server was super friendly and prompt with everything. I think she might have been new. The wings were pretty small, but tasty sauce. Could possibly return. We had the Mango Habanero, Spicy Garlic, Parmesan Garlic, and Jamaican Jerk.
(3)Tracy M.
I agree with the rest of the people on here. Service is absolutely ATROCIOUS!!!! I am a regular of this place and go here just about every Tuesday. At 60cents per wing with a 5 wing minimum, you can get a meal for 3$ so why not? Maybe that's why the servers are in such a bad mood, but still, if we're paying you, suck it up and be nice. I once went with a party of 8 and we had to wait nearly an hour for our table. We had gone to the bar to get some drinks while we stood around and FINALLY when I was buzzed to sit at our table, the server runs up to the table (as soon as we sit) to say to us (in a VERY rude tone) that these are for people who "have been waiting." Uh...I WAS waiting. She then disappeared...obviously embarrassed by her own stupidity. The MANAGER had to serve our table for a little while before they could get another incompetent server to serve us. We had asked for separate checks as well. We had to wait about 45 minutes for our food to come out and the server never bothered to check if we wanted more beer or cocktails (hello...at 60cents a wing, but 7$ a drink, don't you think you'd want your tables drinking a lot???). When we finally got to order more drinks, they'd take forever and a day to come out. The cherry on top of the cake for this experience was that when our check came (after this terrible time), we had an automatic gratuity added to our bill (which they didn't mention nor put ANYWHERE on the menu that they add for large parties although I understand it should be understood). A few of us went to complain to the manager that we felt our server didn't deserve the 15% gratuity because of how shitty it was. We didn't want anything free, we just didn't want to tip that much or at least be EXPECTED to tip that much (we're all service industry, we would've left the guy SOMETHING for trying), and the manager had the audacity to retaliate and try to tell me off. Then the SERVER had the nerve to be rude when he re-dropped the check. (We still left this guy about 15% wtf) Anyway, I still go there cuz it's cheap, but if you're looking for good service, sit at the bar. The bartenders (and a handful of the servers) are actually good.
(2)Kyle S.
A bunch of went early right at opening and we waited almost an hour for our food. The food was okay but it is surely not worth the wait. Here is what we ordered. Sampler platter: great variety at a not bad price. Mini Burgers: All burnt to a crisp. All you could taste is charcoal. Naked Chicken: No flavor, just burnt. Chicken wraps: 2 chicken wraps for 12 buck give me a break. Pile of chips with no dip or salsa... 2 burgers which were not bad but a little on the over cooked side. One of the only things I found pretty good at this establishment is the hot sauce.
(1)Shireen G.
This place is a rarity. The roomiest bathroom stalls I've ever encountered... and the option of chips instead of fries! Oh, and let's not forget the wings! The games are awesome, too. Before you go, download the Buzztime and SCVNGR apps. With Buzztime you can play trivia or poker. SCVNGR has all these fun activities with rewards like a percentage off of your bill, a free drink, free wings, etc.
(5)D E.
2 stars just for the service. 3.5 for the food. Service is why you go out. When it's sub par it impacts the entire experience. The Wings were good. Some of the better ones on the Island. We tried the Mango Habanero and medium Buffalo. I didn't find the Mango too hot even though medium is about as far as I go. The sweetness of Mango was just right and the hotness is easily controlled by the blue cheese or ranch dressing. The medium Buffalo was good. Don't care for boneless wings so didn't try that. Notes on the service. Host said 5 mins for restaurant side table then in a much lower voice said 10. We waited but then choose the bar side. Not that different, except maybe service? Menus were very sticky. Order was taken fine. My soda was refilled once but waters never. We had to get up to get water and get someone to take the check. They did comp for soda without us mentioning any problems. I'd go back but hope service improves. Saves a couple of bucks in tips. Parking around back. 2 hours one dollar with validation.
(2)Eric G.
First time I went, saw no service after ordering my first drink and receiving my food. The place seemed to be staffed for efficient service. Second and last time, the wrong order was brought out and the waitress just shrugged her shoulders... The food is decent and the setting is great for a sports bar, but service gets 4 thumbs down from me.
(2)Jaz K.
Only gave the 2 stars because our waitress was great. Other than that, there was nothing that would ever make me come back here. We love BWW and have been to many different locations, but this one is by far the worst. The hostess was very rude, and did not know if we could sit in the bar section because we had kids (isn't it her job to know that info?). The wings sucked, my daughter's kids meal was much better than my own. Won't be coming back again.
(2)Daniel B.
Love the desert heat and love the experience every time I come. Ask to be seated in pearls section for the best service in house.
(5)Ken H.
We went there on Friday evening and it was packed with about an hour wait. However, me and my fiancee found seats at the bar right away;) The setup is very nice with a ton of TVs all around and a decent bar. Since I'm originally from Buffalo, NY I couldn't wait to try the wings so I kept my order simple and got the wings, hot, in the regular buffalo sauce. The food arrived pretty quickly. Unfortunately my first impression was of disappointment right out the gate cause I was surprised at how small the wings were! Also they don't come with celery or carrots on the side unless you request it for extra. The sauce did have ok flavor but the skin was not quite as crispy as I like it. So overall was kinda let down as I had high expectations. As for the service, the bartender was alright. We asked the guy who dropped off the order for an extra blue cheese but it never came... I'm willing to give it a pass since it was packed and I'm sure the wait staff is pretty fresh still. For there wings I would give them a 2, as I will stick to another place in town for my weekly wing fix who don't skimp out on economy sized wings. However all in all I will give them a 3 rating, as they due have a bunch of other stuff on the menu which I'm sure is fine along with a nice sports bar decor.
(3)Alexander W.
This was my first time to Buffalo Wild Wings and it was pretty good. I went a on a Tuesday night for a friends birthday and there was a good sized crowd there. The wings were great, staff was alright. I wasn't blown away by the place but wasn't disappointed by anything either. I had a good time overall. 3 stars
(3)Lndn O.
Good place to eat various sauced selections of wings, get drunk and watch sports. I personally like to put the sauce on the side when I order wings so I can dunk-um in different sauces.
(4)Robert M.
I love wings, and they had some the best wings I have had. Good value, but great flavors. Not sure what the people with bad reviews had happen to them, but I was very pleased.
(4)Kulia V.
I like this place. It has beer, wings, sports on tv, and an addicting trivia game. I had the Spicy Buffalo and the Mango Habinero wings. Careful, the habinero sneaks up on you. At first I thought the Spicy Buffalo sauce was hotter, but after a couple minutes the Habinero sauce was kicking my ass! Don't get me wrong, it's a good kind of kicking. Like a painful pleasure sort of thing. And the mango compliments it perfectly. Chase it down with your favorite beer and you're good to go!
(4)Michelle M.
after all the hype about bww, i had to try it. as a self-proclaimed wing connoisseur, how could i not? so here goes... hot hot wings: not hot at first and then the spice kicks in and then your lips are hot tingle-ly for like 45 minutes... whoo hoo! beer: tall bud light draft for $3? i'll take it! atmosphere: meh. darker and not as fun as i thought it would be. old crowd but place has potential. would i go here again? maybe in a group of 10 people but not just with the bf to watch a game and eat wings. ps- non-wing food is seriously lacking...don't order the nachos!
(3)tyron l.
If your into sports bars that surround you with plasma screen tv's to keep you busy while you wait 45 mins for your order to be taken, a place where the beer flows like wine. Where douche bag guys and chicks that have probably used meth at one time or another instinctively flock like the salmon of Capistrano. I'm talking about a little place called Buffalo Wild Wings, or Bdubs as the local college girls call it..This place is average in everyway..Typical bar food, mixed in with cheap seats, crappy service, and alot of sauce choices equal a uninventive bland experience.. So if your into that, then by all means do your thing..
(2)Shannon C.
Had lunch there yesterday. We ordered the sampler appetizer (nothing to rave about, chicken was way too salty), a bacon chedder burger (okay), and huckleberry and mango flavored lemonades (a little too sweet and not tart enough). Over all experience was okay, next time I'll try something else.
(3)Wilfred L.
First let me say, I've been a fan of BW3's as it is know on the mainland for many years.... When I lived down south in Florida we lived right across from one and use to go there all the time.... Well i must say I am very disappointed with this one. The customer service I received was terrible. I went in on a Tuesday as it was .60cent wing day my favorite and took a seat near the window in the bar area. I will keep the racial charges out and just focus on the real B.S. As I sit waiting for a server to address me, one finally did and said they would be right with me and did I want to order a drink I said yes let me have a stella beer. They asked for ID which is crazy cause I am no where near, near, not in speech or mind 20... So I presented my valid Hawaii State Id with my old ass birth date on it.. I won't say my age but lets just say I am nearing 40 years old... So the waitress looks at it and then says that cause the laminate is messed up she has to check it out with the manager . She goes there and I can tell from her body language coming back that he told her no too. So I garbed the ID from her and went up to him and he told me that, "They have the right to refuse it cause the laminate is missed up and that the Honolulu liquor commission requires them to do so and they can get fined and they are very strict." So I explained to him that my date of birth is 1976 so I am far from legal age and that doesn't matter. He still said they don't have to take it. So I go to the Honolulu liquor commission and ask them and after speaking with three people they said they have no knowledge of such a regulation and I should have been served. They said as long as the ID is valid that's all that's needed... So when I went back to the restaurant, this is all in the same day mind you. I ask to speak to that manager and now they got him hiding in the back for fear of a confrontation i guess. So i speak to another manager and he trying to be a buffer, but all I want is names and to confirm what was said to me that's it... So I got another mangers name. So if you are Black and go here make sure you have the newest ID possible because if you happen to take a table next to a White lady they are going to tell you they can't serve you alcohol cause of you ID.... To think that the BW3's in Honolulu would be more racist then the one in the deep south.... SMH I would never eat here again. Due to the fact that I was treated so foul and I am taking legal action against them...
(1)Lucas W.
Good sports bar in a convenient location. Wings are OK but there are so many flavors. I still have to try out their blazin hot wings challenge. Lots of TVs to watch sporting events with friends
(3)Tara W.
I hate sports bars so I'll dig it alot more post-football season. The food is good though. Granted I've never eaten anything other than wings there but hell, isn't that the freaking point? I highly recommend the following flavors. Wild, Parm Garlic, Asian Zing, Habenero Mango, and Spicy Garlic. Don't get the Jamican Jerk. Tastes like you are eating a freaking christmas tree. Also watch out. Mud butt galore the next day!
(4)Jenn W.
Wow really? Wings were pretty good but did we order virgin drinks??? Swapped them out for beers.
(1)Chily W.
Worst place to hit the island.
(1)Yena W.
All you snobs are probably going to ignore my reviews from now on, but what can I say? I've been having really good times here lately. They were playing the Mexico vs USA Gold Cup final here on almost all their TVs, and when I asked my server to turn the game on yet another TV closer to me, she did it fast and no questions asked. Their wings are tasty and perfect gnawing companions with endless glasses of draft beer, but I really enjoyed their giant juicy burgers and skinny fries that filled me up so nice at the same price for a few chicken wings. No contest there for me. Give me beef. And beer. Lots of beer. The atmosphere at the bar is always fun as everyone's always got a good beer buzz and the servers seem to interact well with the rowdy crowds. This being Waikiki, there's a never ending stream of weird and interesting people coming in for some cheap beer and food and a game. So withhold your judgement, go in with a group of friends, get to know some drunk sailors, and have a good time.
(4)Nicholas C.
the service seemed slow for some reason, but other than that the wings were delicious! Highly recommend the spicy garlic or the asian zing.
(3)Mark B.
We've lived here for about 2 years, but hadn't tried Buffalo Wild Wings yet. I wasn't quite sure what to expect due to some of the negative reviews on the service here on Yelp, but we were pleasantly surprised. Went at early lunch time on a Saturday and were served by Heather. She was one of the best servers I've had since arriving on the island...our drinks never dropped below half a glass without her asking if we wanted more, and every other aspect of the service was great. The food was typical of the other Buffalo Wild Wings I've eaten at before...pretty good, but not absolutely fantastic. I didn't taste them, but my wife said the Asian Zing flavor didn't taste quite the same as it does in the other restaurants. All in all, we were happy with the meal and the atmosphere, and the service was great...we'll be back.
(4)Shella K.
We went for Monday football. Service was great and wings were great! The jerk and mango habenero wings were my fav! Didn't care there was not huge selection of beer I went there for wings! It's buffalo wild wings what else do you get there?
(5)Becky T.
Just like the other BWWs in the world. Nothing is spectacular but you can get decent wings which is a plus and drinks which is another plus. You can also watch sports there if you are so inclined. Judging from the presence of all the high and tight haircuts, this is a regular hangout for the military folks. Makes sense as BWWs are usually the best that most Army towns have to offer. I usually hate chains like these, but I'm such as a sucker for wings. Plus it's super-close to my place so if you find me here, feel free to say hi. Just don't mind any honey bbq or Asian zing sauce I have all over me.
(3)Steven Z.
Mediocre food and service. Wings looked factory produced, boneless wings were awful. Bartender didn't tell me about wing specials. Poured me another 24oz after I asked to cash out.
(2)David B.
Came here with a friend on a late Saturday night. Seems like we we just missed the UFC crowd rush, so we was able to get a seat by the bar area right away. My first impression of the place was that the atmosphere was pretty good. There were a lot of flat screen areas from many angles. We were greeted by our waiter right away. We split 18 wings (12 honey bbq and 6 Asian zing) and roasted garlic mushrooms. Beer selection was more vast than comparable sports bars. Price was decent for a pint ($6.25). Our orders didn't take long to arrive. The wings were just ok. I left if up to my friend to choose the flavors. Probably next time we will go with something different or spicier. But at least the wings were still a bit hot when they arrived, unlike the other competing wing spot where I always see my order sitting on the counter getting cold. I liked the mushrooms. Our server was awesome - constantly checking on us, refilling our drinks before they were near empty and bringing napkins when we were running low.
(3)Dan F.
Me and my friends came here to eat on a Thursday afternoon. There was a special going on for $0.75 boneless hot wings. We were seated without a problem with since it wasn't busy, there was only a few people in there. When we looked at the menu, we could not decide what to get since it took us at least 10 minutes to figure out what we wanted. We wanted the boneless wings but we also wanted something on the side that's not overpriced. Unfortunately, a lot of things on the menu are overpriced. Anyway, we ordered 18 pieces of the boneless wings with Carribean Jerk, Parmesian Garlic, and Mango Habanero sauce. We also ordered two sides, Ultimate Nachos and Crispy Tortilla dip. So how was the food? The only thing that was tasty was the Mango Habanero. The rest were ok. The Nachos weren't that great, the cheese had this powdering texture to it that was off putting. It's like the cheese was made from powdered form, wasn't properly mixed, then served to us right away. The Crispy Tortilla dip was pretty good, but not something I want to order again since you only get small pieces (about 1 1/2 inch in diameter) of deep fried tortilla stuff with something I can't figure out. There was a dipping sauce used for it which was good but salty. As for the boneless wings, the parmesian garlic was the worse tasting of it all since it was really salty. Saltier than bad chinese food. This is the type of salt that's just hard to swallow and makes you want to finish a giant pitcher of water to dilute yourself. The Carribean Jerk was sweet and a little spicy, but it didn't impress me. The Mango Habanero was the best tasting out of all the food that we ordered. I don't remember tasting any mangoes in it though, but it was spicy. But I was able to handle the spiciness. Just had to sit out for a bit after one bite because of this canker sore on the side of my tongue kept giving me shear pain as I dipped that sauce into that sore. Overall I think the food was alright but overpriced. I would probably come here only for the boneless wings and only if the special is going on because of all the different sauces they have. But I'm sure there's better places out there. A few things to note about this place. They have an open bar. There's lots of TVs. There's also a challenge to eat 12 boneless chicken wings with their hottest sauce in under 6 minutes. And the thing that bother me the most is that serve Kim Chee and Rice there. I have no idea why.
(3)Coastie R.
Great environment! Good food. The only bad thing was that there was a little bit of a wait.
(4)G M.
We had relatives staying in Discovery Bay (aka the roach motel) for the holidays so we popped downstairs to pick up some wings on new years eve before the fireworks. We ordered a variety including a bbq, jamaican jerk and a hot variety. Can't remember the exact names now but all were good especially the sweet /hot jamaican jerk and held up well even when cold the next morning. They came with the usual carrots, celery and blue cheese dip. Service was quick and friendly and I would drop in again.
(3)David E.
When I heard a Buffalo Wild Wings was gonna open a location in Hawaii, I was excited! They have been open for afew months now, but I never got the chance to go there. Recently, a couple of my buddies went there to watch the UFC Fight & UH Football Game. First of all, if you want parking come early. Street parking is metered as far as the eye can see. And near by parking lots charge quite abit, However, if you do find parking in Buffalo Wild Wings parking structure, parking is free with validation. However, Parking there is a Joke. First, the Parking lot entrance is steep, if you have a sports car or lowered vehicle, it wont make it. Raised truck or tall SUV, wont make it either. Once you enter, only 1 floor of parking, a ton of "restricted" parking stalls, and dead ends. Who the heck designs a parking lot with blind dead ends?? Anyways, I found a parking spot and made my way down. First 15mins I was there, no one was there to greet me at the front desk. I sat down with my buddies, it took another 15 mins for drink orders and menus to arrive. Then it took another 10 mins for her to come back and take our orders, and 30 mins for our food to arrive. Alright, all this waiting must mean they have great food right? Ahhhh, no. Seriously, if your gonna name your restaurant after a menu item, at lease make it great right? I give them credit, they do have alot of "sauces" to choose from, and there is more than enough TV's to watch the game, but due to its location, parking, slow service, and average quality of food. I have to give it 3 stars....
(3)Julia G.
we went last night and found a sit at the bar. waiters still need to be trained(gave them a break since bww just opened). very disappointed with blazin buffalo wing-they are tiny! disappointed with ultimate nachos - no guacamole and no sour cream (what kind of nachos is that).
(1)Hasen P.
Went there twice. FIrst time we were told it would be a thirty minute wait for a table - there was no one waiting - but the bar was open. When we walked to the bar area there were four or five tables open scattered about the dining area. The bar was packed. I would have fired the hostess if I were the manager. So we went to the sports bar below it. Great, friendly service there. The second time we went (slow learners) there weren't many people but the bartender was swamped and took forever to get our order. When it was delivered we asked for Blue Cheese dressing and eventually I had to get up and go to the server window to get it myself. Service is horrible. Food is BWW - call that what you like - but we won't be going back.
(2)Jasmine l.
the mango habanero is good, but the wings are teeny tiny and kind of expensive and I just didn't really love this place. the drink specials weren't particularly special either- $5.50 for a seasonal on a monday night.
(2)Tony R.
Buffalo Wild Wings just opened their first franchise in Hawaii yesterday, on 07/13/09. It is in Waikiki, in the Discovery Bay condo tower. I had never been to one before, so this was my first experience at the chain. I visited both yesterday AND today, since I live only about 2 blocks away. They have 20 draft beers, mostly macro brewed, minimally flavored lagers. With 20 taps they should definitely have a better selection, obviously their beverage manager is not a big fan of craft beer. It's kind of weird, but in their menu they have a sort of half-hearted attempt to decribe different beer styles and compare various lagers vs. various ales. But I had to order a bottle to get a big hoppy beer. Unforgivable that they don't have a real IPA like Ballast Point Big Eye, Maui Brewing Big Swell or Sierra Nevada Torpedo on tap, when they have 20 taps to work with. Hawaii has plenty of IPAs available now... seriously guys, do you really need Harp and Bass on tap. Isn't one or the other good enough. Thankfully though, they carried Sierra Nevada Torpedo Extra IPA in the bottle. I am a huge beer fan, so the beer menu is not as good as I would have liked, but better than most. For entertainment they have LCD TVs all over the place, on every wall, and every post, facing every direction. I didn't count them, but I did hear someone say they have 40, while someone else said 54. Definitely LCD overkill if there is such a thing, but this is a great pace for watching sports. It should mos def get crazy busy during football season. My first trip I tried a cheeseburger, I don't know why, but I just didn't feel up for wings yesterday. Tiffany (who was a great bartender) said I should try one of their 18 sauces, since I was hadn't tried any before, and she suggested the Mango Habanero or the Asian Zing. So I ordered a side of Mango Habanero with my burger, and drank a glass of Deschutes Mirror Pond Pale Ale while I waited. When the burger arrived, I was surprised at how good it was. It was great, cooked med well like the menu said. It was charbroiled and had a nice flavor. The Mango Habanero sauce was awesome too. It was sweet mango up front, and then BAM! super spicy habanero finish. An excellent sauce. The fries were pretty good, they were of the shoestring variety, and were not too salty. When I went back today, I ordered a bottle of Torpedo, and tried the wings (My server Tony, who also was excellent, told me that Tuesday is 60-cents wings day.) I got six wings for $3.60 with the Asian Zing sauce, and I thought that sauce was even better than the Mango Habanero. Torpedo is a full-bodied, full-flavored IPA. But after trying that Asian Zing sauce, It tasted delicate and smooth. Pretty hard to do to a beer that big. Excellent wings, for a great price. Tony also let me know that Thursday is 75-cents boneless wings day, which is also a great deal for Waikiki. Great place, great service and great prices. Will be coming back. 4 stars. Would have been 5 stars if they had a better beer selection, but they can still work that out.
(4)Irene S.
Being uncertain of what I would find because of the mixed reviews on Yelp, I was pleasantly surprised about the really good experience my wife and I had yesterday. The excuse that got us there was a Thurs nite football game not on cable and when we arrived there were many large TVs showing the game. We tried to find a seat at the bar but that area was crowded so we went back to wait for a table and got one immediately. Our server, Daria, also cam over immediately to explain the menu and take our order. Although we had heard they had wing specials on Tues only, we found the Pau Hana Mon thru Fri all had the same specials, e.g., 60 cent wings, $3.50 draft pints, and larger drafts for $5.50. We finished off 48 wings with all kinds of sauces and five beers watching the 2nd half of the game for about $50. My wife liked the dry-rub wings and I got the regular wings with the sauces on the side. Daria (from Bay Shore, LI, NY on the south shore - we're originally from Smithtown on the north shore), was a doll - upbeat and coming around frequently to make sure we were okay. Bottom line - great experience and a place we'll be back to, along with Bar35 in town, and the Kailua Grill & Pub (love those draft beers and micro-brews).
(4)C K.
This is the 1st time I have been to this place. Staff was friendly. Food was ok. It was a little bit pricey for small wings. We tried the spicy garlic, honey BBQ, some pepper flavor one ( the best one, dry not wet). My son had the boneless wing and fries. Food quality was OK. I did not expect much from a wing place. We did like the huckleberry lemonade and the mango lemonade. Parked at discovery bay, $1 w/ validation.
(3)Jerry L.
I've instantly been a fan of BWW on Tuesday and Thursday nights for their Bone-In $.60 and Boneless $.75 wings. Half of the flavors on the menu are more of a moist/wet type of wing which I love and the other half are dry/powder type of wings which is not my favorite. Food was consistently good with the exception of the Mango Habanero which was extremely spicy one night. The other thing that has me coming back week after week is their beer specials! I've only finally tried this place last month and found they had a Stella 22oz? draft for 5.75 on those nights and later found each month is different! Now this current month is Blue Moon which I also love! Service here is up and down. Hostess generally were nice but one time had a male hostess that was pretty rude directing guests to their tables. Servers were the same, generally rushy and not the most attentive. Perhaps sitting at the bar could solve that problem as each time we sat at the bar, the bartenders were pretty laid back and cooler than the servers! The wings are not the best but definitely a good place to hang out with friends with a few beers! I think that might be the only reason I keep coming back...just the fact that is a tuesday special on wings and beer, and I'm a guy so I can't say no to that!
(4)Marcia H.
I went to Buffalo's on opening night, so it was pretty rowdy and crowded. The food was good - they have a typical wing selection and a variety of drinks. Our waitress was a bit slow on bringing us everything, but since it was a packed house, she really did great! There are a gazillion televisions in the place; all on different channels, so it's a bit visually stimulating if you get distracted easily.
(4)Cassie T.
So many choices!!!! Love the spicy garlic, Asian zing, and honey BBQ. The service is hit or miss.
(4)Elbert K.
Offer a very decent buffalo wing. I'd rate it about a 6.5 out of 10 on the great wing scale. They have a whole bunch of sauces (I'd say around 15 sauces) ranging from hot, medium, garlic, and various other sauces. The atmosphere is very into sporting venues and they keep the wings and beer flowing to keep people satisfied. They offer boneless wing night, and I don't quite remember the price, but let me just say it isn't worth going too. Their bone wings are very decent, but their wingless doesn't shine on a dark day. They also offer regular wing night for around $0.80. It gets pretty packed though especially around game times (we watched the Saints wreck the Cardinals).
(4)Margaret B.
Pros: TVs, free wi fi, lots of tables. Cons: I can stare at the menu for 5 minutes and nothing appeals. The food is just ok. The ambiance is like a Auto Parts store. We go here often because its easy and pickings are slim in the area, but otherwise would avoid.
(2)Brad H.
BWW in Waikiki!!! If you have never been before and you love wings, this is a place you must go. Despite their chain-like feel, they still have some of my favorite wings. Even in Vegas BWW was always a great place to grab a beer and watch the game. They have a good beer selection compromising of about 10-15 drafts or so. They have Mirror Pond, so I'm good. Make sure to go on Tuesday for the wing and drink specials. Bad: The locations on the mainland will "spin" your wings in 2 different sauces without thinking twice. this location won't. If your lucky you will get a waitress willing to pour another sauce on top of the already spun wings. Also, the service at this location is hit and miss, I ususally sit at the bar to avoid any problems. But no matter how bad it gets I will always come back for the wings.
(4)Mandi P.
I am not going to lie I was extremely disappointed with BWW today. My husband and I went to eat here for lunch and the service was almost nonexistent. The only time we saw our waitress was when she took our order and when she came back to tell us our food order had been messed up (we had been waiting 45 minutes for our food already). Although she did apologize for it, my husband and I got the impression it was more for the sake of her tip. We have a BWW back home and it is 1000 times better than this one. The boneless "wings" were more like tenders and there was hardly any sauce. We will probably never be back...we could make better wings at home!
(2)Timothy W.
Not the best wild wing experience. The problem? The same as with many establishments in Honolulu, they cater mainly to tourists, which means they aren't interested in making the extra effort or spending a few extra pennies to get repeat business, to sum it up it's the small things like not automatically bringing celery to the table with wings, you can get it for free, but you have to ask. I have been to 5 different wild wings, but this was the most generic. Plenty of TVs, wings were good, but you can just tell it isn't the full experience.
(2)Stevie K.
Horrible, dirty, rude staff!! This was by far the worse buffalo wild wings i have ever stepped foot into. It took 2 hours to get a salad. The appetizer was cold and the waitress was super rude
(1)Maggie L.
My friends and I actually discovered this chain restaurant in Hawaii! How crazy!! Instead of experiencing Hawaii by trying out new Hawaiian food, we're here snacking on some uberly delicious buffalo wings! Shame on us! But this place was amazing. That's right, ah-ma-zing! You'll never look at buffalo wings from other joints the same way. We got our wings to go so that we can eat with the rest of the folks at the hotel and when we were done, full and satisfied, we were still craving for more! Now that's what I call some good ass wings.
(5)Iris M.
My friends had decided to come here so it was my first time, but I'm glad I did it. The service was great and our waiter was very polite and funny at the same time. Our orders came in on time although ordering them was a different story, since we were such a big group our waiter got slightly confused every time he came over as to who ordered what. The wings were awesome and the sauces superb! I'd definitely come back here again. I just hope the mainland ones have just as good and funny service with aloha!!!!
(4)George L.
went there for lunch today. not busy at all. Great wings and Mandy (our server) was great. we will return
(4)JM A.
Had to make an account just to write about how damn shitty this place is. Coming from another server, the service here sucks major assets. I don't recommend this place to anyone. My wife and I enjoyed the wings, the only thing is it came out 5 damn hours later. On top of that our server Kristen took another 6 months to come back to our table to take our order. The service isn't great and we're probably never going back there again. Thanks Buffalo Wild Wings in Waikiki for wasting 50 hours of our lives waiting for our food on a slow ass night, thanks!
(1)Forest F.
If you want to watch every game on Saturday or Sunday Buffalo Wild Wings is the spot. They have TV's everywhere and its packed with lots of tourists and transplants. The food however is NASTY. We had a party of 10 everyone pretty much ordered different things and everyone thought the food was awful. I personally won't ever eat here again. There are plenty other places that show the games and the food is much better.
(1)a t.
Lousy wings and way to expensive. My wife and 2 kids would pick Hooters any day over Buffalo Wild Wings. The wings here are tiny. They were served cold, and the mangers service suck. Don't waste your money at this place
(1)Lesley S.
This is a great place to hang out with the family and friends. I had the boneless wild wings. It was super spicy and ono. There is a nice selection of beer. It is a loud place, so it is not good for babies. There were a couple of families there with small children. The kids appeared to like the food.
(4)Miles E.
Hmm, best place for wings on Oahu for sure. Cheap, but not cheap food. Great beer selection and cool atmosphere. And honestly, some of the waitresses are better looking than the 'talent' at Hooters.
(4)Rachel S.
The only reason I'd give this place 1 star is because the wings were pretty good, however the service was horrible. We had the blonde waitress. She took our order and was rushing us the whole time. She kept trying to walk away and we had to keep telling her we weren't finished with our order (and we only ordered 3 things). And she didn't even bother to ask what kind of dressing or vegetables we wanted (it comes with the wings!) and when she brought our food almost an hour later she didn't bring any dressing or vegetables and we had to ask for it even though it comes with the wings! And it took her literally over 15 minutes just to bring out ranch and celery so we ended up eating most of the wings without dip. She never once asked if we wanted our drinks refilled and she never once came to check up on us. When we tried to flag her down to ask for a refill on our sodas she just walked right past us. I kid you not. So we ate our food with no drinks either. I will never return here again. When I get service like this it just ruins my day.
(1)Stacey K.
The service is horrible!!! I don't understand how there are so many servers yet it is impossible for my beer to arrive cold or my food to be hot? I've been here twice and both time service was some of the worst I've ever had in Hawaii. I'm sticking to the Shack. The wings weren't even that great either (and I love my wings super SPICY).. probably was the combination of the long wait, cold food, and warm beer... and the food just blows. ugh. i don't think i can emphasize how horrible it is for a WINGS + BEER place to have such shitty service that BEER is WARM and long wait for food is COLD. I was on the verge of getting the beer, napkins, etc. for myself cause my server was getting a manicure next door. YOU SUCK!!!!!!!!!
(2)S L.
Walked into this restaurant early in the evening because my sister and I were feeling like some wings. The hostess was unwelcoming and rude. She asked us if we wanted to sit in the bar or at a table. We were trying to decide (which was hard to do because it was so dark inside) and I caught the hostess and one of the servers rolling their eyes at each other while we were deciding where we'd prefer to sit. Long story short, the girls who work here HAVE ATTITUDES. We walked out and will never be back again.
(1)Karen V.
Three of u came in for lunch, didn't seem very busy. We got seated right away, but then 10-15 min later someone actually greeted us. Our server took our order and 10 minutes later we finally received our drinks. Food also took awhile for being so slow, but hit the spot. The wings were good, some didn't have that much sauce on them, wish they had been tossed more. Lunch menu looked good, but wasn't told about it, wish I had ordered from that. Would have been nice to have been informed. Overall service could be better .
(2)Gspot H.
azian zing is my fav
(3)Christopher C.
Visit: 8/16/09 - Late Lunch. Had all kinds of wings. Bought the 50 piece tray with onion rings and fries. Lost of food for 2 people. Onion rings were good. Fries are awesome. Wings were good. Especially the Jerk style. I like that one the best. Service was good. Price was expensive, but the food was good. I will come back.
(4)Lee Ann H.
The food was great and so was the service. We will definitely be back!
(4)Amber W.
The food is way, WAY overpriced. Think McDonald's-quality food at 2-3 times the price. They serve their food on disposable plates with plastic dinnerware. I'm no militant environmentalist, but that's just an embarrassment. This place is okay for drinks, but then again pretty much any place in the world is okay for drinks. I'd rather cower in my closet with a warm Bud Light than venture into this place again.
(1)Michelle O.
What is it about wings & football that seem to fit like a hand in a glove!?! Yes, it's cliche (and border line corny) but this place was packed last wknd with football fans enjoying drinks of all kinds and cheering for their fave teams, with wing in hand. Spicy, mild, garlic, lemony, you name it, you can get it. In a tagboard folded boat, tableside. I'm not really a 'wing' kinda girl but I come for the lively atmosphere and to hang w/my friends. Parking can be a little tight in the pkg lot but wasn't too hard to find on a Sat. Good place to watch football and UFC. Although UFC events are REALLY packed, so I'd advise an early arrival.
(3)Ellen Mae V.
I consider myself a rather healthy eater and I usually stay away from fried foods. So when it comes my occasional fried treat... ahem:: chicken wings:: I like them spiced, dredged, battered, fried and then sauced. So BWW isn't my favorite choice for wings, I'd rather hit up a Wingstop (which of course HI doesn't have.) BWW has a LARGE assortment of sauces... no joke and the wings in and of themselves were rather good. Tasty, well spiced but a little on the small side (perhaps they're GMO free) However, at nearly a dollar a wing I had to suck those bones dry to get my money's worth!!! And I did! Probably not the most pocket friendly place, esp if you have a big appetite.The other menu items aren't too spectacular but I suppose when you're a guy looking for a place to escape then side orders aren't really your focus. The place is actually quite large. There is ample dinning room, a bar and enough tv's to cause a seizure. Not really MY place to eat or hang out but if you're a sport fanatic looking for a tasty cluck, a large assortment of beer and BROS then hit this place up. Otherwise... I don't think I'll be around too much.
(3)Gilbert S.
I have been to many on the mainland an this one is the same in regards I menu. The problem I have is the way they offer the wings. You only get one sauce per 8 wings so if you want 2 sauces you need 16 wings. Hope your date isn't picky or your are trying to gain a few pounds. This an island thing only since I verified with the mainland. Oh an they also have UFC fights and the occasional boxing match. Your better off just stopping during the happy hour.
(3)Clifton H.
My friends and I went last night, which was a Tuesday. Apparently Tuesday night is when they have the special pricing for wings. It was definitely on the louder side, with television screens all over the place, showing various sporting events. The wings were great, with tons of different sauces/seasoning to pick from. We had the teriyaki, parmesan cheese, medium, and salt and vinegar. All were great. Service was excellent, with the waiter being very friendly and the service time being reasonable. It's a good place to hang out, eating wings and drinking beer. Parking is validated, but I would not know firsthand as there was no parking available when I went. The parking is in the building and it is a shared space with all the other businesses in the building. It's definitely not the most car friendly place to park at. I ended up parking in the overflow parking located at the Ilikai Marina. That place charged a flat rate regardless of it being the overflow parking.
(4)Erika A.
OK, not many buffalo wings places to choose from on the Island....and I like me some hot wings. The wings are good and the sides are generic. I had the following wings: -Parmesan Garlic-3 stars kinda uninspiring, but ok. -Spicy Garlic-4 1/2 stars-My favorite. Spicy n garlicy-duh! -Asian Zing-3 1/2 stars My table all scored this as their favorite, it was alright. -Hot BBQ-4 stars. This one was a bit spicy with a hint of the BBQ sauce flavor. -Hot-(Classic Wing Sauce)-3 1/2 stars. I usually stick with basic hot wing sauce, but I've had better....I think Domino's hot wings are better than this. -Blazin'- I have a hard time rating this sauce as I only had it to enter a hot wing eating contest. I can only say my mouth was on absolute fire when I finished my 12 wings in 80 seconds (yep, that's a record, beat that suckas: ). Anyway, I can't imagine anyone ordering this unless you prefer to eat food because you are a badass and not because you actually eat for enjoyment. 32 oz of Stella was on special for $5 It was 60 cent wings night (Tuesdays) and you have to order a minimum of 5 wings per flavor. In summary, the wings are decent. I would go back and eat a few of the flavors. I am taking off stars mainly for their totally uninspiring sides. Lemme break it down: I was so excited to see fried mushrooms on the menu. I haven't seen that on a menu since I was in Texas. Wish I would have never seen them on the menu. They were small, totally generic and probably frozen before they were fried. Potato Wedges sour cream and chives-Dried up pieces of artificial chives and boring ass potato wedges. Buffalo Chips-slices of fried potato with melted cheese: Even more lame than the potato wedges. Blue Cheese dressing-oh, don't get me started on the bottled crap they try serve as their dressing. Look, I know this place is obviously set up to be a sports bar type establishment, but if you can't even serve up decent blue cheese dressing then what's the point?! Wings and blue cheese are supposed to go hand in hand. I don't even remember seeing chunks of blue cheese in that totally bottled, pre-manufactured crap they gave me. It was only their 2nd day and it was really packed, but it took over an hour for each order that we made. This place is a franchise, so we thought the kitchen should have had their shit down a little better. I guess the kitchen is already on Island time. Knock off another star for slow service. This place is going to be packed and successful because they have a big bar and tons of TVs. It's a perfect place to be to watch a game, sip a few beers and have a few wings. Totally low key. Validated parking for 4 hours: $1 Meh.
(3)Lauren S.
This location is horrible. Management here sucks. When I went to make a complaint with the manager I believe her name was Amanda, she never gave an apology for my rude service from the server and later I saw the server and her laughing together while looking in my direction. I could not believe that was happening. Poor service, shifty food, and shitty management. That manager Amanda needs to be fired or at least demoted to dish washer. Also the server! Never coming back.
(1)Missie R.
Sitting here now about to pay for the meal. Had to write a comment now before I forgot to do so later because this place is awesome!! We came in moments after my husband had an itching for wings. The guy in the front with the pony tail was kinda weird.. Are you going to seat us or mumble?? Eventually we moved forward and someone else helped us and Carlos sat us down. Chris was our server and he's kick ass!! He was very helpful with our ordering. It's out first time here so he really helped guide us. He offered us sow local beers then let us go sample nuts over the sauces and even offered us what he thought was the best dry wing (Chipotle BBQ). It was hands down the best wing we ordered. We also got the Spicy Garlic and Wild. Both were yummy and very moist. Chris was great, filling up our waters like 4 times without us having to ask, letting u know where the wet naps were, and giving us LOTS of napkins without us having to ask. When we were eating I noticed Chris cleaning the tables, booth chairs, and floor that was across from us. A family with lots of kids sat that earlier and made a hot mess but he didn't seem to mind. Impressie he stayed busy and did his work, not just sit and lounge around. Very hard worker, kudos to him. Also, I believe it was the GM who also came to check on us. Very good customer service!! Yelp, I'm not gonna believe your Waikiki reviews anymore because all the places that we went to that had high reviews via Yelp sucked, while this place has iffy reviews but provided us a great meal and excellent customer service!! Mahalo Chris!! ;D
(5)Scott H.
This place is nasty. I have to walk by the kitchen on my way to my condo in Discovery Bay. The smell is horrendous and very greasy. I ate here once, not impressed. They didnt even set a place (napkin, utensils, etc) for us at our table. I had to ask for napkins, no water... This place is a dump.
(1)TJ W.
Great wings! Had the hot traditional and they were great. Friendly bartender and lots of baseball on the tv.
(4)Faith S.
every time i've come here i have always gotten the queso burger. sad to say its now off the menu BUT if you order it, they will still make it for ya - it's their policy they said!! so still tahat is the only thing i go for still !! it's messy & o' so yummy! give it a try! service has never been bad, even when it's crazy busy of UFC nights .lol. a great place to take kids of all ages too!
(4)Jin Hee K.
Chicken was good, not great. Games were fun!!!
(4)Chunhang K.
Waited 45mins for my food. Its not busy at all. The server came over and tell me i have to wait for another 5mins because the flat bread i ordered was over baked. And i told him i ddint want to wait. He replied if i want the burn food he can still give it to me. Didn't apologize at all. What kind of service is that? Wanted to get a drink when my beer was empty. No one was ever around.
(1)Robert S.
Wings were average Ordered and got a lousy order of fries Wife liked her Asian zing salad Drinks were good Food didn't come for 20 mins Customer service sucks I won't be back
(2)Wendee N.
So I finally forced myself to get out and went to try Buffalo Wild Wings. Love buffalo wings so I really wanted to try this place especially since they offer boneless and bone-in wings and on Tuesday's is Bone-In Wings Special and Thursdays is Boneless Wings Special. We went on a Tuesday. Got there about about 6pm. Thought it was going to be crowded and a line however it was alright and we went right in since we took a seat in the bar but I think we should have went in the restaurant side. Oh well. So the service was just okay. The boneless wings were dry and hard. I didn't try the bone-in ones because it was medium and that's too spicy for me however I know it was better than the boneless one regarding the dryness. Next time I'll order bone-in, if there is a next time. The sauces we tried of course, ranch and bleu cheese, salt and vinegar (powder), sweet BBQ, honey BBQ, and of course as well, mild and medium. The mild was for me, however I think they mixed the mild wings in the "medium" bowl cuz boy was it spicy and it's not supposed to be that spicy. We got like a buffet of just appetizers. The potato wedges were okay. The fried pickles were okay too. The onion rings were onion rings. The popcorn shrimp was okay. The mixed drinks were too sweet and not enough alcohol. The beer was typical beer because you pretty much can't screw that up unless the facility doesn't clean the taps. Oh if Bartender Todd is working, there's a shot you can order call the "Todd Shot" it's a double shot. It tastes like the blue otter pop. The service was okay. The atmosphere was a typical sports bar look. The place was clean however Discovery Bay Center is pretty ghetto but I guess that's a separate yelp review. The bathrooms were clean. Parking is great because you can get validation from BWW oh but the parking structure height limit is about 6' 2" so if you have a huge vehicle good luck finding parking on the street. So the place gets busier later in the night. We had 6-people and our tab was just about $250. It was mainly the alcohol that did it however like I said, the mixed drinks are pretty weak so you best order beer. My martini was even super weak. I guess the overall experience was just okay. I gave BWW 3-stars instead of 2 just because of the boneless wings but don't order it anyways cuz it's dry and hard.
(3)B. S.
It's a 3 star place, at best. The wings, they are ok. Good, passable, tolerable. Prices here are Waikiki Prices though. I love that there are so many tvs in this place though for Sports/Fight Nights! Its always crowded with Tourists and Military, which I guess you need to be in the right mindset to goto. The burgers here are meh, 2 stars on a good day. Service has always been good here too. Though the other day I got a blue moon and my "date" got a mango juice and they gave me my bill and it said $110.00. Haha. I only really come here when someone else wants to go, and the person I was with just wanted to check it out. It gets crowded here, and gets REALLY crowded during sporting events. I will say I like the bathrooms here too! Not that is a deciding factor in choosing a restaurant/sports bar. Oh yeah, these 2 kids took the blazing wing challenge which I guess is you have to eat so many wings in a certain time and they're spicey. The one ran to the bathroom to puke, so that was better then any live sporting event. :P I'm just a believer in if I can make it better, why go out and pay for it? Which is why I usually pass on their wings/burgers.
(3)John S.
This place has become a joke. If you are lucky you will get one refill of water. The service is pretty terrible, and the last time I went, was greeted by a very rude employee who seemed like he did not want to be there at all. The service truly seems to get worse each time. If you are lucky you will get one refill of water, since the waiters just seem to forget about you. Main reason for going was boneless Thursday's which are not 80 cents per wing, so you are not really saving much money. Not planning on going ever again, at least to this one
(1)Sara K.
It was so cold in the restaurant & bar by 8pm on Thursday that we decided to get take-away instead of eating there. But they got our order wrong- twice- the last time I just ate it anyway because I couldn't be bothered to make another trip while the rest of our dinner got cold. And by that time I was very hungry. The food was okay, the mediocrity common at corporate chains, but the friendly staff was its saving grace. Despite the incorrect food, the lady at the front desk was a champ!
(2)Angelica F.
This place sucks! We waited for our wings for 35 mins! We ordered rice, our server then forgot that we even ordered rice and then when our order came 5 pieces of the chicken was cold! we reminded her again about the rice and then she came back with an extra sauce of ranch which we already had and then I told her again that we ordered two rice then she said they ran out! I was like wtf she could have told us in the beginning, after that we told the server that we wanted refill for our water which she said yes she went in the back then when she came out she went back to sweeping the floor totally ignored the fact that we wanted refill for our water until my bf waved the cup at her! They don't have customer service, word of advice to everyone that wants to eat BWW don't come to this location instead go to the pearl city location they have way better service!
(1)Robert H.
This is very typical of any BWW location. Lots on tap and lots of TVs. For this visit, the wings were small and the fries were stale. I sat at the bar so service was fast. Someone was watching a sport on a TV and it got changed, it took 15 min to get it changed back. I have eaten at alot of BWW before. This visit just wasn't that good. May try later.
(2)Jaime C.
Idk what to say... the ambiance of this place is great but their wings really suck. Had their boneless chicken wings in pretty much all their flavors but wtf? Idk if it's like this on a daily basis but the sauce was just too much. It was too salty and overdressed as if someone just dumped a whole bucket of sauce over the overly breaded wings. Im sure the breading was salted and to drench it in sauce... idk about the others but Im not down for high blood pressure and heart disease. My bf and I couldnt even eat it.. we picked at each one to try out the flavors but ended up wasting it. I looked around to see if others were enjoying this high blood pressure causing chicken but they seemed to be mopping it all up. I actually wanted to donate ours to them. Ended up finishing our drinks and leaving to eat elsewhere. After that, i never step foot into BWW. Wingstop anyday!
(2)Nikki H.
This is a chain....in the middle of Waikiki.....so, why am I surprised that I was disappointed with my experience? Well, I'll tell you. I knew going on a Sunday where sports loving tourist would be parking their butts in a booth for several hours to consume beers and burgers was a lousy idea. I know that, but that's not what bothered me. The bothersome part was the food. In other BWW locations the fried pickles come in a large basket and you think "I cannot possibly consume this entire basket of fried goodness even if I was starving and really wanted to" but here, nope, they dump a handful of frickles in a tiny paper boat, usually used to serve wings in, and send it to your table. What the crap? There is MAYBE 10 in here. Grrrrrr..... Next is the wings...Um, you can't order by how many you want, you have to order in sizes Small, Medium & Large. And then whoever is in charge of wing disbursement decides how many you get. So, your Large might come with 12 wings or 5. SURPRISES! Then the fries. Do you like high blood pressure? Are you looking to get bloated and dehydrated at the same time from too much sodium consumption? GREAT! Cause the fries here will do JUST that. It's probably a overzealous salt shaker in the back, maybe he's blind, maybe he doesn't give a shit and just over salts everything, but either way, your food is disgustingly salty. This is coming from someone who loves salty food. It was not edible. So, to recap, small portions, mystery portions, over salted food. This is on top of annoying sports loving crowds & a seat yourself dining area. I'm just glad our bill was under $40 otherwise I'd have been way more displeased. Regardless, I'm open to suggestions on other places I can take my husband when he wants wings, cause I'm not crazy about the idea of coming back here.
(2)Nicole K.
I've always been a fan but now that we have wing stop I prefer their wings over BWs. I feel like their sauce here is too overpowering and salty. 80 cent wings on Tuesdays tho can't beat that
(3)Aisha H.
I'm here solely to watch the football game. I'm not a big fan of fake cheese and bar food but it's a good place to gather and watch a ball game.
(3)Andrea S.
Wings were decent but the service was slow....and it was a slow night so no excuses...hence only 3 stars,...but no complaints about the food!
(3)Jaime A.
This place here in Waikiki there is always a nice atmosphere for wings and to enjoy a cold beer. Awesome
(4)Daniel H.
There was no wait to be seated. Service was sort of slow, and we had to ask for extra trays for our bones, but the food was great.
(4)Dani M.
I'm uping my vote on this one, since it seems like somebody got their act together in the last few months. With the exception of one guy, everybody else was super nice and attentive in the last few months (let's say from the summer on). There was no need to beg for a drop of water, no need to try and produce smoke signals to flag the waitresses down. Also, if Tiffany still works there (we only got her once), you were probably one of the best services we ever had, and by far the best we ever got at Buffalo Wild Wings. One of the stars is just because of you alone.
(4)Sheryll Y.
I am so disappointed. I've been to this location before and it wasn't this bad. Typically pretty good service and quality of food was good enough to come back. But this evening was just awful. Not only did our waiter forget one of our orders when it did finally come in. It tasted horrible. The consistency was off, and this was a shared feeling between myself and my friends who tried a bite as well. Also our waiter just never came back to our table. We've been sitting obviously done for awhile and he's just walked by and helped his other tables. When we have tried to flag him down, it just seems like he is pointedly ignoring us. Very disappointed. If you're going to go to BWW go to the pearl city location at least there the service is awesome - at least it's been every time I've gone. I doubt I will walk into this one again, not unless we have a different waiter perhaps. But I don't know the last order of chicken was just off - my friend and I spit it out hoping we won't get sick from it. Be careful.
(2)Michael C.
I always recommend getting wings/thighs over the boneless! That being said...go on Tuesdays! 75 cents per wings every single Tuesday. The wings aren't amazingly good but they're good enough to keep me coming back. To be honest, I go there for the atmosphere, not really for the food. I'm not a huge sports fan but the sports bar scene is nice. They have multiple TVs playing different sports all around the restaurant. I normally get 5 Asian Zing and 5 Chipotle BBQ. The two provide a good balance between saucy and dry-rub! I also get their pretzels. For some reason, every time I order the pretzels, they always seem to forget my mustard (giving me cheese instead). But no biggie, the cheese dip isn't bad either. Servers: The servers here have been a hit or miss for me here. Some days they are forgetful, inattentive, or just straight-up lazy. One time we asked for separate checks and our server told us she couldn't do that. Another day I went, the server split our checks no problem. There are also cheery servers that do their job well! Don't forget to get your parking ticket validated.
(3)Elise M.
My boyfriend lives a block away so we end up here a lot. This place is identical to other BWW and I haven't got any major complaints. They've got a large selection of beers on tap and in bottles but could use more craft or local selections. The food is tasty and filling. Their sauces are delicious and choices are plentiful, but as a real life Buffalonian, I would never call them true Buffalo wings :) Service is fast and friendly and now you can play trivia in your phone!
(4)Melissa M.
Horrible customer service here. The employees are ok but the managers are terrible. They don't keep track of their food supply well. The last time I went here I waited 30 minutes for someone to help us, got told they ran out of boneless wings, and then it took another 30 minutes to get our food only to find out they had to let the boneless wings thaw. At that point I could've had boneless wings. Server never mentioned we could wait for them. Manager never apologized for the wait. They pretty much upset everyone in the restaurant that night. I really mean EVERYONE. Not one person left happy. I could hear the complaints all over the restaurant.
(1)Nita L.
The waitress was great, but the food was so so. Went with a couple friends and had plenty of time to sit and talk. We weren't rushed at all.
(3)Rissa M.
Horribly average. and Horrible slow service. We came here on a tuesday night at around 8:45 for the traditional wing special and holy moly no joke it took us an hour to get a table, another hour to get our food, and another hour to get our check. Yeah-- we left the place at around 11:45. It took so long to get our table that we ran to Mcdonalds while waiting for our table to save our poor (and slow) server from the wrath of our hungry bellies. I'm not sure what the problem here is at BWW but they need to get it together! I came here with a bunch of my friend who are in the industry and we were trying the whole night to figure out what the systemic hold-up might be. I guess we'll never know until we are on the flip-side. The only thing they did right the whole night was not mess up our order. Props on that. Thank goodness their food is consistent and satisfyingly fried-tastic!. GOOD JOB! Word of advice, come AFTER 10pm. I was noticing that the restaurant was starting to empty out at around this time. Sad day for us.
(3)Cameron L.
I work in the food industry and I must tell you that this place is kind of a- shit show. The kitchen gets fucked up pretty often and whoever's running the food doesn't know table numbers or how to read ticket. We had 3 different dishes dropped on our table which we didn't order. All of them just showed up. None of the waiters or food runners acknowledged that they had food for our table. They just dropped it and left. Ohh, btw if you get the server with dreadlocks request to move. The most shittiest waiter ever. He brings our cocktails before we get water. Wtf! Seriously this place can get like a shit show, the food is good if u get what you ordered.
(2)Danielle M.
This restaurant does not live up to the standards of other BWW establishments. My boyfriend and I ate here about a week ago and we were both sick an hour later after having one glass of beer each and about 6 chicken wings. We couldn't get out of bed and our stomachs' were just turning. I tried to call the restaurant to give them a heads up about a possible food poisoning and the manager blew me off. After speaking with another couple they said they had eaten at this same restaurant and got sick as well. Please don't eat here until they have been inspected.
(1)Shanisse I.
Erik was really surprised to hear that I like buffalo wings (I guess I'm a picky eater since I only eat... EVERYTHING!) So we came here one night, not crowded at all, maybe several other guests. Our table was by a group of *ahem* "tourists" with some very rowdy kids and of course, they didn't care they were causing a ruckus. Anywho, our server was awesome! I'm so sorry I forgot your name dude but you were the best! He was very attentive and patient. We ordered our wings, along with the tailgate appetizers.. Winners! But what I really want to mention is the drink I got. Sorry, but it was non-alcoholic. It's the huckleberry lemonade. Omg. I was skeptical at first since I stick to the yooge but I am so glad I was convinced to try it. It is so delicious I cannot describe it. I took a sip and couldn't shut up on how delicious it was. I didn't want to share it with the bf.. lets just put it that way. What's even better was that before we left, our server was so kind to get me a Huckleberry Lemonade TO GO!!!! I was like o___o youre an angel!!!! As soon as I get his name I will update this bad boy.
(4)Tj C.
Had the worst experience ever. Went there to celebrate my friend graduating, the place wasn't busy at all compared to the pearl city location. We got seats no problem. We ordered our food at 10pm waited for ever, listening to their horrible music sounded like they were trying to kick everyone out of the restaurant with the music. Finally after the wait of 57 minutes we get our appetizer, oh NO wait... My FRIENDS all get their appetizer and not my gf and I. They thought we ordered something completely different which didn't even sound like spinach dip. So what do I know? Yes its the waiting game again. This time knowing it took almost a full hour to get our first part of the food I timed it with my phone again, took them almost 15 minutes to correct my order. So it took 1 hour to get the appetizer ready and it took mine another 15 minutes since they messed up? Don't know whats so hard that took 1 hour to get spinach dip with chips. If I knew it would take that long to order my food I would have drove all the way across the island to go to the pearl city one. When I went to the pearl city location they had my food so fast I could barely enjoy the game on TV the food was already in front of me. I would have wasted gas and time to go to some place that services me better. So when I get the dip, the outside of the dip was hot and the inside was super cold. So not sure how they are supposed to warm it up, but it tasted like I grabbed the dip out of the fridge and put it in a oven for a few seconds. Not to mention they were bringing shots and hards for my friends who were clearly ordering BEER. Since everything was taking so long even the drinks. They didn't want to fix their order and wait another half hour for a DRINK. If I could give a half star or 0 I would, never coming back here again I would have had a better time walking across the street to ABC store to get a sandwich. The appetizer took a hour and mine took almost a hour and a half. When they brought out our food was even longer wait! By then of course we aren't even hungry. We had to have 4-5 of us to ask different workers where our food was? Best part about it was no one offered to compensate for the wait or even a discount off the bill. So for this I would never recommend this place again. I used to, but now I will recommend they don't waste their time and money to go to this place. Ala Moana shopping mall food court would have better food, the wait at BWW was horrible. The place was maybe 1/4 packed, literally empty tables EVERYWHERE why does it take so long?
(1)Mike M.
Don't go here if you want to be able to eat within an hour. As soon as my friends and I entered the restaurant, the host didn't take our name down after we told him how many people were in our party. Instead, we were told to look at the bar tables because there were 'tons open'. Not only were there no open bar tables, but there were a lot of regular dine-in tables with nobody in them! I don't understand why we all had to wait. After we were seated, we were immediately greeted with a smile and waters, which was nice. Unfortunately, that was the only positive part of our experience. We waited for half an hour for our drinks, and had to remind our waitress multiple times of what we ordered. We didn't get to place our order for food for another 20 minutes after we got our drinks, and didn't get our food for another hour. There were gnats flying all around the restaurant, and they kept landing on and in our cups. There were no explanations or apologies for this poor service. Extremely disappointing.
(1)Kai P.
Service is fine whenever I go. Maybe your attitude towards the servers determines their attitude toward you! I always come in with a friendly attitude and they always treat me the same
(5)Kristin I.
Service is always slow every time we come... But the food is always good. Definitely get the Ultimate Nachos!! Trust me they're worth it!! Not necessarily the Chicken. My friend was eating these more than her buffalo wrap. The Spicy Garlic is always a win sauce. The Wild sauce is pretty spicy. Definitely come and try all the sauces, but definitely don't count on getting water or refills too often. And they do offer parking, its 4 hours for a $1 with validation.
(3)Jenaiah M.
Date of visit: 4/10/14 We had gone to celebrate a birthday. Since it was Thursday, boneless wings were only 75 cents. The kicker is you have to by a minimum of 5 wings. The staff was very friendly and made sure to check on how we were doing frequently. They don't do free desserts or candles for birthdays, but our waiter offered lighting a chip and using that as our candle...very innovative. He also got the staff to join in on singing happy birthday to the birthday boy.
(3)Joann Y.
The wait can get so long if you don't come early. My longest wait was probably an hour, or an hour and a half. If you just want some wings, the best time to come is before seven on a weekend. Service is okay. I've been here many times and it ranges. They're more friendly if the place is emptier. Some of the waiters are really cool. And their lemonade is delicious! I can't remember which lemonade but I love how they give refills. So good.
(3)Shari W.
Pros: ·Delicious wings. Many, many different varieties of flavors. ·Full bar and a good selection of beers on draft. ·Great for groups and having a few drinks with some friend. ·It's a sports bar, so you can always come down to watch the game. ·Free wifi. Cons: ·Customer service is always slow. ·The wait staff seems to always have an attitude. (Every time I've come here, it always seems like we were a burden. They don't smile. They take a while to greet the table. Or they look like they just don't want to be here.) ·Food takes forever to arrive. (Even when the restaurant is slow.) ·When the food does arrive, there is always something wrong with order. (For example, I've ordered all flat wings before and they come out with a mixture of both. Or they would bring out asian zing when I've ordered honey bbq.) Only reason I come back here is cause there are very few places on the island that have such tasty wings.
(3)Matthew S.
I come every Thursday. The place is awesome if you're a wing lover. I recommend Tuesdays, 70 cent bone wings. Or Thursday, 75 cent boneless wings. Super cheap, I am obsessed with the Thai Curry wing sauce.
(5)Aryn m.
Having watched a lot of football there we arrived early for the last games of the regular season so we could request the tv we were in front of be on our game. This has always worked out for us before as its been a first come first serve thing on all our previous visits. This time however the rules appear to have been changed as a smaller group of Seattle fans who arrived there after us (with Subway sandwiches) then requested the tv be on their game. Our waiter was a nice guy and politely let them know we had requested it first but the Seattle people whined to the management and even though our waiter explained to the manager we had asked first the manager said the Seattle people were regulars and so gave them the t.v. We will probably try and find a new regular place to go for games. Our waiter was a cool guy though and I could tell he felt bad. He gave us exemplary service and of course the wings were quite good.
(2)Kevin C.
Despite the many reviews about the slow service and long waits, I had a great time here the other week! I did my research and came on a Thursday despite all of the complaints about slow service and food coming out up to an hour after ordering. $0.75 boneless wing Thursdays? I'm there! It was a USC v Hawaii football game night as well so it was packed, and being the USC alum that I am, I was sporting my cardinal and gold in a garden of Warrior fans! FIGHT ON! Anywho, my party arrived about 7pm so I was expecting quite a wait. We were told the back area is seat yourself if anything is open. We put our name down anyway in case there were no seats. After checking the back section of the restaurant to no avail, we went back to the waiting area only to have our names called a minute later! Our waitress was very friendly and prompt with our drinks and ordering. Considering it was a game day on top of the Thursday special, we got our food fairly quickly. I would say 15-20 minutes tops. We ordered about 20 wings, a veggie platter and a side order of fries for two. They validate 4 hours for $1 in the Discovery Bay parking structure, but it was a full house and I had to stalk around for a stall. Would I come back? Probably only on Tuesdays or Thursdays for their wing specials. I definitely can not make this a weekly habit or you will have to roll me back to my car.
(4)Nikki N.
You can't say no to chicken wings, especially $.80 wings on Tuesday. Traditional is better than boneless because it tastes like junk. Get the cheese curds but skip the burgers and flat bread pizza. Consistent wait staff, hot food, and great place to unwind after work.
(4)Sonsohn T.
If you haven't been here then I feel sorry for you son! I've been to 99 places and BWW is one!!!! For real though, if you craving some wangs then this place is it on tuesday...*cough* TRADITIONAL TUESDAYS!!!! $0.75 WANGS!!!!! If you going here tuesday, hit a brotha up!!!
(4)Barry B.
I never got the chance to eat there yesterday. I went in to grab a quick lunch at the bar at 2:45 and was told I would be charged a $10 cover charge at 3:00 due to a pay per view fight at 4:00. No way I would even want to be there with people fighting on the TV and yelling in the bar. I walked to another restaurant in Waikiki and was finished there before 4:00!
(1)Christina K.
I am not in to writing negative reviews on Yelp unless I've just had the worst experience ever. And Buffalo Wild Wings has given me such an experience... THREE times. The first time, my boyfriend and I were seated in the sit down area where it was pretty much empty. And we continue to sit for about 20 minutes. No waiter came even close enough to flag down. At that point, we got up and left. The manager saw us leave at least did ask us why we were leaving. Considering it was my boyfriend's birthday, we had no interest in even explaining ourselves. The second time, our food took 20 minutes to come out. And all we ordered were wings. I mean seriously. And the third time's the charm I assume. I'm not sure why we continue to come back, but my boyfriend loves wings. So we do. And this time, it again took them 30 minutes to bring us our food- including our appetizers. The manager this time came with half of our order and when he saw that our appetizers came out WITH our food, he knew something was up. Then things got very weird as our waiter complained about Buffalo Wild Wings, the other manager and the whole place in general and made a very uncomfortable comment that I probably just got him fired. We did talk to the manager after this third incident and he apologized- even said he'd call us tomorrow to follow up. He never did. Not that I"m surprised as all my friends have had equal service from BWW (the Pearcl City one is no better) and even wrote to corporate. No response. If this is how you value your customers and employees then that's really a shame.
(1)Leah P.
I've been to the pearl city one a few times and I've always had a horrible experience. After my last trip I decided to never return to a BWW. However, I got a gift card from work and I figured free food is free food. It was around 930pm on a Saturday night. I expected it to be busy but there was a bunch of open tables when we got in. My party of 5 opted for the bar side. Our waiter Jenna was on it with getting our orders down. We ordered all our wings and waited on the appetizers til 10 because they were cheap. Normally I feel like waiters would be irritated at things like that but Jenna was fine and she actually came back at 10 to take the order. I had already forgotten about it myself. Our food took a little longer than I liked to come out. I got the garlic Parmesan and medium while my boyfriend got the Asian zing and honey mustard. The medium was spicier than I could handle already. The Asian zing was surprisingly really good. It was sweet but not too sweet. For apps, we got the chips and salsa and the onion rings. The salsa had a weird flavor to it. I could tell it was out of some pre packaged bottle and not freshly made. Onion rings were okay. I did have some of my friends fried mushrooms and it was yummy. Getting the bill at the end was quick and easy unlike my last experience. So four stars for service from Jenna and the wing quality but minus one for waiting time and appetizer quality.
(4)Tegan R.
There was one waitress who was very confused with all our orders. It took 2 hours for damn mozzarella sticks. IHOP next door serves mozzarella sticks that taste better and take a shorter amount of time. The food was okay, but the service felt rushed, awkward, and yucky.
(3)Adam E.
I know what you're thinking... and its the same thing I was. UGH, Not a chain restaurant with cookie cutter decor, scripted service, and mass produced menus. And in one sense you'd be right. But from the purest sense going for an enjoyable meal, this place is really good. Obviously if you love wings this is a great spot, from the basic traditional Buffalo wings, to the craziest boneless, this place had it all. I really enjoyed the classic wings, the Thai curry, Mango Habanero, and Asian Zings. Also, the servers and bartenders are really nice and helpful. One negative us the beer selection (dropped a star). The beer options are just Ok. Would like to see more craft and local brews at a place like this.
(3)Cathy T.
Parking: The lot is small and is shared with Alamo and Enterprise rent-a-car returns. This definitely makes parking tricky because you want to make sure you're not in a spaced that will get you towed! On the + side parking is only $1 for 4 hours with validation! Service: Our wait times for wings were longer than we would have liked but I'll give them the benefit of the doubt and say that since we were a larger party (7 people) and it was a boneless wing special Thursday it's a forgivable wait time. We did have a really friendly waitress and while there were a few errors here and there she was really super nice and we enjoyed talking to her. Food: I'm a traditionalist when it comes to wings. (Boneless wings are just chicken NUGGETS people!) I really enjoyed my spicy garlic wings but other seemed put off by the crazy garlic-buttery sauce. Other members of my group punished themselves with the "Blazing" hot sauce. The spiciest one BWW offers! They are seriously crazy! Atmosphere: Seriously white-washed. BWW is a favorite with the military crowds and as such a lot of their patrons are haole. But I'm okay with that because I just there to eat wings man! WIll I be back? Maybe. I'm not sure I'd make the plans myself but if one of my friends wanted to go to BWW I'd be like "okay." *shrug* Shoulder shrug...you know what I'm sayin?
(3)Derek C.
Been going here twice a week for the last couple months. Kevin the bartender is the best...super chill and can carry on a great conversation about pretty much anything. Keep the bar lively and fun. Atmosphere is fantastic and the food is always fast and tasty. Keep up the great work and tip the bartenders...they are good as it gets!
(5)Pari P.
Buffalo Wild Wings in Hawaii? I know it sounds crazy but the location is great and it's perfect for a quick bite or a drink while watching the game. A lot of the restaurants around in Hawaii have weird hours and either close early, close mid day for a few hours, or are only open for dinner. It makes dining out a little annoying so you have to plan your day. If timing doesn't work out, wings always do the trick for me since BWW doesn't have any time restraints. This location felt like home once I walked in since it wasn't packed full of tourists and several games were on. They do Tuesday wing specials but it's .75 cents here rather than the .45 cents that I'm used to. Either way, it's a great deal and helped carry me over to my next meal - the wings tasted just as good as back home. Come for the wings and a beer but save your stomach for real Hawaiian delights like poke, loco moco, garlic chicken, and sushi.
(3)Shawn S.
A very good place for wings & cold beer! My bartender, Chelsie is a friendly, helpful person. The Caribbean Jerk wings are spicy!!! Yummy! Parking is located around the back of the building & they validate so, cheap parking!!! Like a buck...
(5)Mary N.
Went here to catch up with my girls. We waited for bout 45 minutes and come to find out our names were crossed out. Like wtf? So my friends complained and we got the seats. When we went in, there wasn't that much people so why are we waiting in the first place? Service kinda wasn't good. They didn't really acknowledge or check on us either. I only enjoyed the food though.
(1)Freddy V.
The service was great, very attentive, the food was good freshly done, the wings were not as meaty as the BWW in Hollywood L.A that's why I gave 4 stars other than that everything was good, beer nice and cold.
(4)Jason J.
This would be a 5 star review if not for the hostesses. They seemed to have no idea if they had setting available or not and apparently don't believe in telling you that you can wait. They also had a weird habit of referring to things as the "top" or "bottom". Apparently when they said "top" they meant the bar and the "bottom" meant the dining room. It was bizarre. If you can get seated everything turns around. The servers are all awesome. They chat with you, check in constantly, and are completely on top of it. Hell, the manager came by and sat with us at one point to make sure everything was okay. As you can tell, we came here a couple times :) The wings were excellent, but at what BWW have you been to where they weren't?? It's better for you if you get here at happy hour, or come on Tuesdays when they have 75 cent traditional wings or Thursday's when they have 75 cent boneless wings. Their normal beer and wing price seems excessive, but it's Waikiki where all the food and drink prices seem excessive.
(4)Jessica J.
This Buffalo Wild Wings was directly across the street from our condo (the Ilikai), so it ended up on our short lists for places to eat a lot for the convenience factor (not to mention it is always a great place to watch a game and relax). It is your run of the mill BWW, with tons of TVs, a big bar and wings, wings, wings! My one complaint at this one is the host/hostesses that seat you. They never seemed to know if there was seating available and if there wasn't would just say, we don't have anything (no would you like to wait, try to the bar, whatever). However, if you could actually get a seat the servers were all awesome! Very friendly crew, who was helpful about everything from beer to sightseeing. We stopped off often, so I would recommend. Just know (as with all BWW) if there is a game on, it is hard to find a seat!
(4)Tricia L.
I've been to this BWW location about 5 times already. For the most part, my experience was decent. Nothing too bad and the wait for the food wasn't terrible. However, the service I received tonight has led me to my decision of not returning for a LONG time. Someone mentioned this in a previous review, but the service is definitely a hit or miss. I've had my share of great waiters/waitresses, however, tonight.. OMG like WTF!!!!!! It totally lowered my overall rating of this restaurant. Round 1: Getting Seated - PASS The host/hostess were friendly, efficient, and seated us as soon as they could. Round 2: Water/Drinks - FAIL Our waiter took our drink order and did not come back. I had to ask another waiter (20 minutes later) to bring it for us and instead, he brings our waiter back who forgot what we ordered. THEN he takes about 10 minutes to bring us the drinks and take our food orders!! All I wanted was some freaking WATER!!! Round 3: Food - FAIL Our food did not come for about 45 minutes.. I counted.. 45 freaking minutes. Again, I had to ask ANOTHER waitress to check on our food. 5 minutes later, the manager arrives apologizing for our server's performance and offers us 20% off our bill and that our food will arrive shortly. From there, we were like alright cool. 10 minutes later, we're digging into our food and the manager comes back and tells us that the discount is going to be 15%... WTH!! you can't take it back like that!! And she's a manager! She should know better than that! Other than the service, food was alright. Round 4: The Check - FAIL After the manager came to a apologize, our waiter started performing slightly better. He asked if we wanted boxes and he brought it to us. BUT! He never came back around for the check. So AGAIN we had to ask ANOTHER server to get our check. When she brought it to us, our bill was NOT split up the way we requested so we had to get it redone. Then, our original server came back and said to let him know if there's anything wrong with the check. We double-checked our bills and 3 out of 4 bills did not have their discount applied. Our server was once again nowhere to be found so we had to ask yet ANOTHER server to help us. When the checks came back with our change, we received the wrong change! We were shorthanded by 30 cents. From then on, we have up on this place. We said screw it, keep your 30 cents as "tip." This night made me frustrated, exhausted, and just flat out pissed off. What the EFF Buffalo Wild Wings. Infuriated.. ughh Only one person in my party tipped tonight. He was being generous. Worst dining experience EVER!! If you ever have a waiter named Yves, ask to change waiters. Seriously Yves, you pissed me off tonight. I'm sorry, but you shouldn't have received any tips because you did NOT serve us. Your coworkers and managers did.... in a crappy way.
(2)Derek And Kelli M.
Friendly staff and Monday night $3.99 draft beers (lots of choices)! Husband and I had the buffalitos, mine on wheat tortillas (you have to specify), and his on regular tortillas. Comes with chips and salsa. You get to choose what sauce (or dry seasoning which I had) you want. Delicious =) happy we stopped by!! And as for the wait time, if you can't wait 20-30 mins for food, go to a fast food restaurant...unless you want raw chicken...going out to a SIT DOWN restaurant is going to take a little more time!! Instead of complaining, enjoy your time with your family and friends!
(5)Ivy Lou H.
This place is good for wings and a beer but it's got some serious negatives like parking, crowds and service. Because the staff are mostly very young the service is not too fast or professional. They just don't care; and you can't blame them.
(2)Jonathan S.
Love this place. Although they close at 1am Sunday through Thursday so the hours are incorrect!!!
(4)Kawena K.
Awesome place to hold a Fantasy Football draft, they hook you up with a draft kit and some goodies. The only problem was that the internet is crappy so if you're not doing a live draft, be prepared to be disconnected from the draft room at least several times during the process. Service was pretty fantastic - our waitress was super friendly and outgoing despite being up since the crack of dawn for college football. She checked on us periodically without breathing down our necks (hey, Draft Day is serious business!) and made sure we were set up with everything we needed. The food was ok and as other reviews say, it did take a little while to come out. We shared a bunch of stuff and my favorite was the jalapeno poppers. Too bad everything else was pretty forgettable, especially the potato wedges. Why the 3 stars instead of 4? This location has a weird atmosphere going on. Choke tourists and military, sorta family-friendly but not at the same time...I can't quite put my finger on it. Some of the TVs were kinda small too, I couldn't see the score on a couple of games even when I was facing it directly. Though we had a good time during our draft party, I just can't picture myself or my league coming here on Sundays.
(3)Nikki S.
Like another reviewer said, if you're going here for wings alone, you probably won't be disappointed, but the other food is just not good. I do appreciate hat they have gluten free options (naked wings and plenty of sauce choices and the nachos.) I went with the nachos and they were just plain awful. The chicken looked like precooked packaged chicken, the queso was just melted velveeta (gross) and the salsa, I could swear, was Pace. Terrible. It was a jumbled mess of cheap ingredients. I tried to make it look like I'd eaten more than I had because the service was actually pretty good and I'm too nice to return food, haha. One of my daughters ordered kids Mac n' Cheese and it was so steaming hot, we were all done eating before she could even dig into it, despite all our blowing efforts! The worst part, though, was the sheer loudness of the speakers. We couldn't hear ourselves think, it was so super loud in the there. Even for a sports bar environment (which it's really not advertised as), it was way louder than necessary and there were speakers everywhere, so we couldn't ask to move tables. The server couldn't even hear, we repeated ourselves several times. It was relief to leave, we won't be going back.
(2)Josie C.
One thing to understand before you read this review. Every weekend, yes every weekend, a bunch of us friends (ranging from 15-30 people) like to eat out. We are always okay with the long wait and automatic gratuity and never found a huge problem with any previous restaurants we've been to in the last decades we've eaten out together. Until tonight... Okay I understand that more than half of the people in here SHOULD be drunk right? Especially at 1130pm. So I should really dismiss the fact that our waitress was just "pissy" right? I mean I should be more understanding, you agree? She probably dealt with a hundred drunk, obnoxious people today so I should overlook her snippy attitude when she told us (way before we could even take a seat) that doing 3, yes THREE!! separate checks for our party of 17 is going to be VERY difficult, stressing that it will take a "long time" so we're gonna be waiting a long time in the end. And how right after telling us this, she follows with a, "Well, what do you guys want to drink?" I mean we didn't even look at the menu yet. Or I should really be more understanding that when we asked for one channel to be changed, she tells another guy to do it, and after 10 minutes we see the same guy walking around without the channel being changed. So we ask another waitress to have it changed, and in no more than one minute, it was changed. But I shouldn't be upset right? Our waitress probably worked all day, on her feet, tired. So when she tells us (while giving our 3 separate checks) to walk to the bar to get our tickets validated while she goes to another table and carries a baby and starts playing with her/him, we should allow her to have her rest and fun, right? But the bar told us they don't validate so we have to go back to the front. But it's okay, she might've forgot since she probably had one of the worst nights in her life. Right? Well, to give her the benefit of the doubt, our group will be very understanding and not overburden her with our orders or our presence anymore. Side note: Sadly, my $17 traditional platter (see picture) did not make up for the service. The queso and spinach dip was cold, pretzel was hard, pita chips was stale. On the plus side, the other waitresses did a good job in refilling our drinks. And I always appreciate establishments who even "makes an attempt" to take large groups. And I can't really knock it down to just one star because of one person. So 2 stars it is.
(2)Mika M.
I've ate here previously, and my past experiences were good! However, I went here last week during dinner time, and I waited more than an HOUR for my food to come out. I understand that it was busy that night, but it shouldn't take unnecessarily long. Also, the waitress did not even apologize for the wait. Once we got our food, it was way too spicy to even eat. It was not enjoyable whatsoever. I ordered the mango habenero wings. Yes, it's considered one of the spicier items on the menu, but I've ordered them before and it was not nearly as bad as it was this time. My overall experience was just a disappointment.
(2)Lindsey Ramona D.
My friends and I come here every Tuesday/Thursday for the special on wings and usually the service is acceptable but tonight was just awful. We got seated right away but it took forever for our server to come and greet us. We were about to leave when another server took our order for the server that was originally supposed to help us. When our original server came he didn't even greet us, he just gave us our waters and walked away. RUDE. They barely acknowledged us and when our server asked if we wanted refills on our water he took 10 minutes to come back and refill our water. Next time we'll be going aiea Buffalo Wild Wings
(1)Heather A.
Poor service two of the four orders came out wrong and very slow. Got the rest of our meals when we were boxing. Probably won't ever go back. Some of the wings were ok.
(1)Michael M.
Wife and I have been doing a tour of the 'chains. BWW is pretty down there. Boots n' Kimo's-tier waiting with Hooter's-tier food. Wait. Hooters does it better. Wife and I were seated after a long spell and our waiter was a goofy guy who actually sat down with us like he was our buddy. I don't mind waiter antics, if the service is worth a s#it. Our drinks were out promptly, but the kitchen staff straight up forgot our order. The only saving grace is the goofy waiter hooked us up with a trivia game. After a good 45 minutes we got our onion rings and three puny paper tray-cups...the kind that your intermediate school nachos came in full of cold chicken wings. Grease fest 2013! "Dinner" for two=$60isch. Tums another $5. Just buy a Trivial Pursuit board game.
(2)German R.
I'm sure some people have already said this but, this is a SPORTS BAR!!! Not a fancy posh restaurant. My experience was great. Took the fam bam here and it was everything I expected, except for the mango habanero wings. I think I found my new favorite wings. Just the right amount of kick with a sweet finish. Staff was friendly, all joking and laughing with each other, which made for a care free relaxing environment. Beer was great. Wings were awesome. Service was friendly. Would definitely come here again
(5)J And L F.
Went on a Sunday to enjoy a beer and catch part of a football game. Place was packed with people enjoying a variety of football games on the numerous tv's. Felt a little uncomfortable with the fact that they allowed children in the bar area where a lot of drinking and adult language could be heard. Something to remember when going here to watch games..... People line up before the restaurant opens early in the morning and the first ones in get to dictate what games are played on specific screens along with which game audio gets listened to over the speakers.
(3)Jimmy L.
Buffalo gives you WINGS! I'm not kidding. Chicken wings by the LOAD. The sauces and dry seasonings are all created by Buffalo Wild Wings. Which by the way, you can purchase at the front of the restaurant if you dare to create your own BWW beast of a chicken wing at home. Parking: You may be able to park in Discovery Bay if you're lucky. However, I believe there is only one floor meant for customers and this place can get packed FAST on some days. The secondary option is to park in the lot above Red Lobster which is the same price ($1 w/ validation). That parking lot has well over 7 floors. Seating: I wish I could tell you the secret to getting seats faster, but I'll just let you in on half of it. While Buffalo Wild Wings does not accept reservations, you CAN call in while you're driving there or parking your car if you expect lines to be long. This will be like putting your name down, but instead of waiting outside, you're actually just trying to get to the restaurant before they call your name. If you miss your name being called, you'll have to put yourselves down again. Service 5/5: Brian was our server for the evening and although I've read many reviews of bad service, our experience here was top notch. He immediately asked if we wanted drinks just as we were getting settled into our seats. When I closed my menu and no more than 30 seconds later, Brian was at our table ready to take our orders. I will have you know, it was not empty at the restaurant. All tables were full at this point, but he still managed to be really attentive. Food 5/5: There are now 21 (soon to be 22) flavors to choose from for your wings. Baskin Robins, you better watch out! No doubt there is a wing flavor for every person out there. If you don't like spicy wings, you can go for something more mild, or something that isn't spicy at all! They are pre-frozen from what I understand, but they are so fresh when they come out of that fryer, you will not be able to tell the difference! I got Chipotle BBQ, Spicy Garlic, and Desert Heat. All of the flavors I've tried were great. Desert Heat is my favorite. Although it is the hottest dry seasoning you can get, I felt the Spicy Garlic sauce was much more spicy than I anticipated, but I'm really weaksauce when it comes to that kind of stuff. Do not rely on the chart to tell you which ones are more/less spicy that others. You can, however, believe Blazin' is indeed BLAZIN' SPICY. You want to try 12 Blazin' wings in 6 minutes? Try their challenge. Good luck! Overall: Great experience. I'll be back again. Question is, how soon? Final tips: 75 cent Wing Tuesdays 75 cent Boneless Wing Thursdays
(5)Jessie K.
YUMMM, a place that is known for their wings has never failed me. My fav food is the big daddy burger? i think thats what its called, with pulled pork, onion rings and then some all in between two buns. Like i said in the beginning YUM! then with a snack order of traditional Lemon Pepper wings and sweet tea to top it off. atmosphere is fun and a great place for a drink and dinner! The reason for three stars because i want there last night and there was a stench, usually it always smells but last night was just very bad. Not only that i didn't appreciate the fact that the table next to us was a group of people who apparently worked there and they were drinking on their day off. Thats cool and all nothing against that but it was the fact that they were loud, rude and getting FREE food and drinks (beers & alcohol) from the workers that bugged us all a lot. I mean if your getting free shit don't make it known, be discreet about it.
(4)Jordan Aaron C.
EXTRA CRISPY At one point in my life, I was going here weekly for their wing Tuesdays or wing Thursdays for a cheap dinner. I really love their wings here and the price is ridiculously cheap. 50 cents a wing (wells at that time it was). I haven't gone in a couple months, but talking about it makes me want to go. +PROS + Cheap and tasty wings +Awesomely Cheap Happy Hour Menu + A long list and range of flavors from sweet to spicy + Saucy and Dry Rubbed Flavors of wings +Bar and Dinning Seats +Awesome servers who seem to always give you free and unlimited cups of ranch +TVs everywhere +Clean restrooms -CONS -Long waits at night -Sometimes they run out of Rice -Parking structure is small and tight -They make you park at Red Lobster which is a little far away -the servers seem to serve you once and take a while to come back (in the Dining Area) -The Long wait for your wings to be made TIPS I suggest you go after 930ish on the wing days for a shorter wait and sit in the bar area. The bar area is walk in only, so just walk straight in and find tables. The service in the bar area is excellent. We never have to waive down anyone when we are in the bar area. Someone will always be at your service. When ordering wings, get them EXTRA CRISPY (if you get traditional wings). They will cook the wings for about 15 minutes longer, but it will come out better. The wings won't be too chewy and the meat won't be too dry. I like it extra crispy because the skin will be crispy and the meat will fall off the bones. Follow my tips for a better experience, but overall they should work on their service. I can't blame them on the wait time to get in, but poor service at a busy place means they are taking on too many customers then they can handle.
(3)Alessandro A.
Tuesday afternoon! You know where I am! $.75 wing Tuesdays. Asian Zing. All flats. Extra crispy. And don't forget the basket of wedges with Dessert Heat dry rub dipped in ketchup with Tabasco sauce mix. And all the TVs helps keep the ADHDADDAADD in check. ;)~
(4)Michelle M.
I frequent this Buffalo Wild Wings location A LOT. And when I say a lot, I mean at least once a week. I've gone to the Pearl City location numerous times but I would rather drive all the way out to Waikiki instead of going to Pearl City BWW. The bartender Kevin is great, he always came back to check up on us. At the Pearl City location, service was terrible. I will ALWAYS go back to the Waikiki BWW because they give the best service. Don't take these bad reviews too literal, come check it out for yourself.
(5)Aleka Y.
5 stars for their traditional chicken wings. Very crispy and flavorful but minus one star for timeliness. Guess I'm just much too used to cali timing and not fully adjusted to island time lol...basically a 15 min wait becomes a 30+ min wait. I just call in my orders and on 15 mins minimum. Got my order to enjoy back at the condo with the bf!! Ono wings for sure!
(4)Danielle G.
The staff is super friendly and the servings are larger than I expected in comparison to my home BWW.
(5)Lei N.
For a late dinner, I joined my friend who invited her friends. Since she assumed that they were already inside we walked around the restaurant looking for the table they were sitting at. Since we couldn't spot them anywhere, we sat ourselves at a table near the windows. It wasn't totally packed, there were a decent amount of parties scattered throughout the room. It took a while for any server to come by and get us our waters or if we needed anything. At the tables there's already two menus to look at, another for their drink specials (I think). Since it's my first time coming here I wasn't exactly sure what I should order but I wanted chicken wings, and ordered some fries--sharing with Gail. Once again it took a while for our orders to arrive. The first to arrive was the ultimate nachos that someone had ordered. It was HUGE. A little while later the wings started to arrive. It's five to a plate and they gave extras for the bones I assume. A lot of sauce, I really like it. I wished I had more. I tried the honey BBQ this time. As we asked for our check, it took a long time for our server to come back and retrieve it. Overall, service was really slow even though there weren't many parties. I will come back for the food though.
(2)Antonio H.
Soooooo many wings to choose from ... I do like their theme. It feels like a sports bar it's prefect for big game days.
(4)Kelly D.
Not even half a star. Service was bad terrible! !!!! Waited 20 mins for appetizer. 45 mins to 50 mins for main course. N no discount. No sorry. Just please hold on kitchen backed up because ppl with large group is being served first. N a couple came after n they got served first. Sorry bad service no tip. And the perky young haole guy only checked up on us once. Sorry but some ppl gotta go back to customer service school. Thanks!
(1)Tamarah G.
The service here really depends on the waitress. Usually the lunch service is good. All of the staff is friendly and the service is quick. I've had a couple rude waitresses in the evening, maybe because they're busy, vut still not an excuse. The food is consistently good. You can't go wrong with the take-out.
(3)Clara H.
Came here for the first time. BWW is fairly new and I wanted to try their wings. Luckily, I came on a Tuesday which is their special 50 cents/wing special. I got five different flavors (sorry, I can't tell you which, because I forgot...) they were okay. I don't think of them as anything special. Not much meat on them and they were sort of dry. And the wait was normal, a little on the long side. It took about 25 minutes after ordering for it to come out.
(3)Pam C.
Talk about rude staff. The manager of all people came back to our table after one of his employees brought out a larger than ordered beer and wanted to take my husbands beer away and pour it into a smaller glass AFTER the waitress who mistakenly brought it out said it was fine and would take care of it on our check. Clearly the staff needs to learn how to communicate and pour beer in the right size cup. My husband was mad after getting the run around so needless to say we left. Would rather spend our money some place else that doesn't have a rude staff.
(1)Stephen B.
So this is my first time dining at a BWW so I really couldn't say if my experiences are synonymous with the corporation (AND BOY DOES IT FEEL CORPORTATE) overall, or just this Hawaii location. With that said, the whole experience was a big, fat MEH that left me feeling angry I didn't go somewhere else to gorge on unhealthy food. I've worked in restaurants for a really long time in all sorts of front of the house positions, from the bar where I am currently to busser where I was at 16. REGARDLESS of my position, I was always taught that if you are walking by the host stand and see guests waiting, you DROP WHAT YOU'RE DOING and seat them. If you can't seat them, at least acknowledge them and say something like "BE RIGHT BACK FOLKS!!" We walked in and pretty much just stood there for at least 5 minutes whilst everyone and their mother walked by without even a glance in our direction. Mind you, the place was DEAD! When a host finally did come back, he said simply, "Where do you want to sit?" What do you mean, sir? I'd like to sit somewhere with food! He said, "Honestly if you want better service you should sit at one of the high tops..." Clearly, the guy wanted us to sit by the bar and at first we walked over there but then stopped thinking, "....Actually no, we came to DINNER and we want to sit at a table..." Anyway, that's enough out of me...People have bad days and restaurants have bad shifts. My real gripes are with some other logistical aspects of it: 1. All burgers cooked to a temperature of Med Well....SAY WHAT?! When I asked about this my server said, "...yes well unfortunately it's a guideline here in the United States..." SAY WHAT (part 2). Let's be honest...It's about protection from law suits and being faster, not having to have your grill guy worry about keeping things on the grill at different stages of preparation. Well, I came out craving a burger and this left me feeling quite put off...Almost laughable. 2. We ordered the wing combo for close to $17 (Waikiki prices). We picked two different sauces and while they were both tasty, they were so far from evenly sauced it led me to believe they simply dumped them on top of the wings...No tossing to be had. 3. 2 people splitting a ton of different dishes. We asked for some appetizer plates...The restaurants I grew up in taught us that as SOON AS THE ORDER IS IN, you head to the table to preset things like ketchup, app plates, etc. When we finally found our waitress to ask for these, she came back with paper cartons..."These are our appetizer plates..." So basically it is what it is but in my opinion, the place needs to stop worrying about trendy looking menus with catchy phrases and divert some resources into training the staff. Rather than teaching staff to ask me if I want blue cheese and celery with my wings (they figure if you say no, they won't waste the food cost), teach them about time management and proper serving techniques. Rather than worrying about making sure every burger is properly burnt and hockey puck-esque, worry about executing the menu items to spec... Ahhh, sorry I'm venting and being holier than thou but I can't help it. "The burger has to be med well because of the country standards......." If you look up "MEH" in the dictionary, this place will be pictured.
(2)Jon W.
I had fish tacos and wings. The fish tacos were ok but the wings are crap. How is this place still open. I got a regular medium wing sauce and it sucked. As I'm eating these bad wings, I'm getting annoyed because the restaurant is blasting this horrible preteen pop music. I look around at the other patrons and it was what you would expect in a sports bar at 3pm, a bunch of 50-60 year old men. Yet they pick this garbage to make us listen to while we are eating. Before I left, I saw the stupidest thing I've ever seen in my life. A man in his 60's a few seats down from me tried to order a beer and they wouldn't let him order it unless he showed his ID. They said it was policy and he finally gave it to them. I'll say this, if there is ever a reason to use the "R word" here it is. I won't come back to a Wild Wings ever. Not only are the wings lacking, I won't support a company that doesn't support common sense.
(2)Jacob H.
They were really busy today despite the hurricane "warning". They had very few on their waitstaff but we still got our drinks and food in great time. Our waiter had 14 tables of his own and still catered to my every request. My order was missing a few things I ordered specifically but he rushed to fix each one. No complaints from me! Our food was fresh and very good! Our game was on and we're happy! Go Rams!
(4)Will C.
We went here for lunch and to watch some preseason football, I'm not sure if they were understaffed but it took 20mins to see the waitress. A couple sat down after us and they ended up getting take cause it was so slow. The food was real generic. I will give them another chance someday but first time was bad for sure
(1)Aaron R.
I've came here today for a small dinner with my girlfriend. Once we got here we've notice that there is only a little amount of people. I Assumed that service will be great because if it and I was wrong. Our waiter was rude and we waited too long (a hour) for our "medium traditional wings and we got boneless wings instead. Our waiter wasn't professional nor polite to us. and don't get me started on long it took for our check. So overall we stayed for 2 hours. The only reason why I gave 2 stars is because the wings were good. Overall very very very bad service. But the wings that we got (honey BBQ & asain zing) was good, as always
(2)Cheryl Marie S.
Short Review: The Buffalo Wild Wings Restaurant on Ala Moana Blvd is a great place to gather with friends and watch sports events. Although prices are on the higher end of comfortable (for me), the ambiance is wonderful, staff super friendly, food delicious, and parking cheap. So bookmark this BWW in your Yelp app, and put it on your list of places to hang-out with comrades. Now this is how I reached my verdict. Seating: You have a bar area and a restaurant area. The same food is served in both. Presumably the restaurant area is quieter. The bar is the place to go to watch sporting events, and to yell and scream. My Yelp friend Victoria invited me to the bar to watch a Women's World Cup game. She knew the restaurant well, and gave me explicit instructions on where to sit. Victoria and I are great friends, but the truth is neither one of us understand what the other is saying. And so it was with her seating instructions. I thought she wanted to sit at the bar. I got there first and accordingly grabbed two seats at the bar. But knowing how things stand between us, Victoria called a few minutes later to ask where I was sitting. When I replied "at the bar", I expected a gush of appreciation and a couple of "Cheryl, you're the greatest" words. Instead she gave me 30 seconds of stunned silence. She repeated her instructions, and I expressed my bafflement. And so we went back and forth three or four times. Finally she asked to speak to the bartender, whose name is Kevin. Kevin said hello to Victoria and began to nodding his head. When he hung up, he began telling me where I should sit, but the look of confusion on my face stopped him. Instead, Kevin told me to follow him, and he led me to the seats. For a minute I thought he was going to take me by the hand, but that would have been embarrassing - embarrassing for Kevin, but I wouldn't have minded. Now where are these mysterious seats? I shall tell you, because they really are the best seats in the house. The barroom is separated from the other eating area by a low padded partition. A long cushioned bench is attached to the partition, and six tables are placed on a raised platform along the bench. The bench with the padded back is a very comfortable place to sit. Despite the confusion, I'm glad Victoria chose the seats. Staff: All very friendly and efficient, just like Kevin. Orders taken promptly and water glasses filled frequently. Probably none will offer to hold your hand, but they are pleasant just the same. Food: Check the menu on line. This might be hard to find; here's what you do. From the main page, enter your zip code in the box at the upper right. This will bring you to a location listing. Once you get to the restaurant page, you'll see a link to the .pdf menu. Lots of choices: nachos, chips and salsa, burgers, hot dogs, sandwiches, fries, salads, Buffalo Wings (of course) and more. We ordered the nachos, Cheese Curds (deep fried balls of cheese) and Buffalo Wings. The wings come in traditional or boneless with many choices of sauces. Highly recommend both and the Cheese Curds. Victoria was kind enough to share. It's great food, but I must tell you, the Wild Wings didn't taste at all like Buffalo; they tasted like chicken - a very delicious chicken, I might add, but certainly not Buffalo. I should have known. A buffalo is a kind of cow, and we all know cows don't have wings because they can't fly. One did jump over the Moon way back when, but she jumped and didn't fly. I'm sure plenty of people make this mistake, so maybe they should put an asterisk next to the name. At the bottom of the menu they could write: "Not actually Buffalo." (Dear Buffalo - of course I'm just kidding!) But whatever you call them, they are super delicious. If the restaurant served nothing else, the wings would be reason enough to eat there. With the many menu choices, you can return often and never tire of your meal. This is great for a sports bar. In football season, you might consider coming every week. Ambiance: There are many places to watch a game. The best places are those which have good food and attract a fun-loving crowd. Wild Wings is just that. The food is not the cheapest, but it is after all located in the heart of Waikiki in the lower level of a luxury condo. If you should see a game here, you're not likely to go away unhappy. Parking: !!! $1 with validation. !!! In the middle of Waikiki? Outrageous. The entrance is in the rear of the building. After turning on to Hobrun, take the first left. Being Cool: Short hand for Buffalo WW is B-Dubs. They copy-written the phrase (and it's even in Urban Dictionary). Can't get any cooler than that! So, to be cool, enjoy good food, and have fun watching "the game", give B-Dubs a try. I think you will be glad you did.
(5)Marisa H.
Went here on a Tuesday night for the wing special. It was very busy but our meal was great from start to finish. The nachos are huge! If you can request Sara, she was an absolute pleasure and definitely made our Tuesday night.
(5)Angel H.
I've been here a few times in the past. This latest time was for the NBA draft. Everything here just seems slow from when they take your order to when the food comes out. We must have been sitting there for 10 minutes before the server greeted us. Then, it took another 10 minutes before he came back to take our order. Then, it took another 25 minutes for the food to come out. This place wasn't even remotely packed. It was around 1 in the afternoon. I gave them 3 stars because I do like the food here. They also have a lunch menu special, Monday-Friday from 11-2, and it's a pretty good deal. Check the picture below. The wings are on the smaller side but it's good. My two favorite wing sauces are honey bbq and teriyaki. Today, I also ordered the chicken tortilla soup with tortilla chips and pico de gallo. The soup tasted better than I expected. It was rich, full of flavor with a hint of spiciness to it. While I didn't order it today, the chocolate fudge cake is the bomb. I don't usually like chocolate cake but the one here is awesome. They serve it warm, with vanilla ice cream, drizzled with chocolate sauce. If you're going to get dessert from here, get the chocolate cake.
(3)Maria K.
Not impressed at all. Upon entering, the entire restaurant had a horribly nasty odor and it was so warm in there! We sat down at our table and just stayed hot the entire time. They were out of lids for kids cups. They were out of milk. Out of cocktail sauce; don't even remember what else. Someone isn't doing their job. My Mediterranean salad was good. My son got the popcorn shrimp, which was over cooked. Husbands wings were alright, though, he couldn't eat because it was too warm in there. My father in law had the black and bleu burger and within two bites, said the meat tasted funny. The server took it off of our bill and we went on our way. Once we woke up this morning, I found out my father in law had been up all night vomiting, from what I can only assume was from that burger. First and last time at this location!
(2)Jessa Rel G.
Half of the fryers were down since last week and they took about 45 minutes to bring our food. Our waiter was not attentive at all, we had to ask other waiters to assist us for the night. The wings barely had any meat. The rice was too mushy. I highly suggest to go to the Pearl City BBW because they have better waiters.
(1)Angela C.
Always love the Parmesan Garlic wings. 81cent wing night on Tuesdays was a great deal. We went straight to the bar to get a table. Our server was full of smiles and very nice. House was packed and TVs everywhere.
(5)Nainoa H.
Got here at 7pm for a friends birthday. We waited almost 2 hours for a table. We got a table and the waiter took our food orders. 45 minutes later, the waiter comes back and says that their machine broke so they had to re input our orders in the system. We didn't get our food for another hour and a half. When we finally got our food, it took another 30 minutes to get the check and get change. A football game was playing when we were seated and it finished before we left. We left at 1145. Not a great birthday for my friend... Don't recommend coming here.
(1)Tiffany O.
Don't know why we always come back here, oh right, it's mainly just because there are so many TVs everywhere. Not sure if people come here to actually eat their wings. First of all, it is usually almost crowded on Tuesdays and Thursdays (which are the days I usually go). Tuesdays has their traditional wings for $0.75 a wing or on Thursdays for their boneless wings (which is really bad and does not taste good). My favorite sauces have to be (as described on their web menu): Asian Zing - Sweet meets heat: A chili pepper, soy and ginger sauce. Honey BBQ - A sweet, sassy sauce: Savor the flavor. And Blazin' - Keep away from your eyes, pets, children: The hottest sauce we got. You'd BETTER-BE-READY BLAZIN'. (Lol jk I can't handle this at all lol) The menu is pretty organized, and the sauces are categorized from sweetest to HOT. It's also nice because you can order the wings at any quantity you want. If you don't want 12, but rather have 11, you can do that... or whatever you want lol. Hmm, also their girly drinks are pretty good! I'm not sure which flavors we got but it might have been some Wild Berry or Cherry Mojito lol. I wish I remembered... they were really good. If you are hungry, do NOT come here because getting seated is difficult, and waiting is a pain. Once you do get seated though, the server takes literally forever to take your order. The last time I went with a big party of maybe 12 people, our food took almost an hour to get to us. Maybe 45 minutes at the earliest, but it was really dumb. My friend had to refill his meter because he had street parked as well. Our server took forever to check up on us, and when we wanted our checks it took at least 20 minutes because she was doing other things. I know they are busy but we just wanted to get out of there and I'm sure we gave her that vibe. We didn't even come to watch TV, just a get together so we weren't entertained while waiting. When I come here, it is definitely not my choice, but rather because it's a good place to watch any games on TV with my guy friends. Try to avoid when hungry!!!
(2)Localkine G.
Happy hour is unbeatable. Literally nowhere with better deals than here. Pro tip: sit at the bar
(5)TeeAeEsAch A.
Craving some fried pickles? This is your destination. Kind bartenders, servers, and garage attendants. Quick, tasty, cool air, diff sports on each TV, and clean tables!
(5)Kenny R.
The service here is horrid! I'm not going to comment on the food because it's BWW. The wait staff looks so run down, none of them are happy which makes for an awkward meal.
(2)Youngsoon P.
So many bad reviews ? This is a wing and beer place .. Not a fancy yuppie hang out that serves asian fusion. I go here on Tuesdays when wings are on special and order wings beer and onion rings .. For 2 people with beer and wings and onion rings price is under $40. If you can't find parking in the building than park behind the illikai by the boat harbor and walk over. Some people on yelp seem like the biggest whiners ever... Hopefully some of these haters have some cheese with all that whine.. This is a bar style wing place with young girl servers who wear football jerseys and talk very nice for tips. Maybe all the bad reviews are by jelous wife's ? Anyways if u want wings and beer in a cool place with 50 big screens than go here ... Wanna eat some fancy fusion food with a line going out the door for $200+ this isn't your place
(5)Darren N.
I'm not a huge fan of chicken wings but this place delivers on the sauce department. You have a ton of choices ranging from various levels of spiciness. A must try is definitely the dry rub. It has a lot of flavor notes my picky pallet can't begin to place but it all comes together well with no mess added. Another big plus for them is the fried cheese curds. Fantastic alternative to the standard mozzarella sticks for all you cheese lovers. We lack this type of food here in the islands so this is the only place I know of in order to get some. Tuesdays and Thursdays are when this place has deals. Prices are reasonable. Go early or prepare for a potential wait. It is better to walk here or find alternative parking.
(4)John M.
1st night in Hawaii , and everyone wanted to go to a chain restaurant, I don't get that. If it was not for our server would have given them one star. Kris was great, he was very attentive, and refilled quickly. He was very informative to our group on things to do while we visited Hawaii The boneless chicken was awful. Wednesday night special offered tiny pieces that seemed to be mostly breading, not worth the price on special and definitely not worth the price at full price. I had the hickory pork sandwich which was dry, but did have a decent flavor to it. decent size for the price. Our tab came to just under 200 for 8 of us (including alcohol), which was not bad, but I just don't get the extra charge of $5 for ranch. seems like we would have received some included with the wings. I don't see what people see in this place, I would say KFC would have been a better option for chain food
(3)Brigitte S.
Typical chain restaurant sports bar; bar style food, very sporty man atmosphere. I'm a big fan of wings so I like to come here for the variety of sauces I can have at one time. I'm also lazy & love that they have boneless. One other thing I always order are the soft pretzels. They're crunchy, buttery & soft, covered in salt & come with an awesome queso cheese sauce. There is also a honey mustard but I'm obsessed with anything cheesy. I only come here for sporting events or UFC fights; the atmosphere is not somewhere I want to chill with my girlfriends. But it is great for some cold beer, greasy food & yelling at the tv over a game. Staff is friendly, wait time can be long when busy. Overall a fun experience if it fits the mood! Boyfriends like it :)
(4)Jhay B.
This is sad. We came to this location three times but all of our servers made our experience the worst. First server was unprofessional and swears while talking to us and forgets us. The second server didn't check up on us often and our last server Julia charged me things that I didn't even order. She can give all the attitude that she wants but if you know you made a mistake you should fix it and not make like it didn't happen. Anyways average customer service. Feels like I'm dining in at McDonald's. Little tip you should phone order since the wings took long and the wings that I got was hard which means it wasn't fresh. Mines barley had any sauce as well.
(1)Kelly P.
The wings are absolutely delicious here! My friend and I came during their 80 cent per wing Tuesday special and ordered the garlic Parmesan wings. They were just the right amount of cheesey and garlicky. We also ordered the nachos and the chili is to die for. Our server Kelsey was so sweet and had great recommendations and made the whole experience pleasurable from start to finish. I definitely enjoyed my first time at Buffalo Wild Wings!
(5)Lisa K.
I'm sure if you're a sports lover who heads here to get stoned by the sheer amount of football blaring at you, you're too far gone to pay attention to minor details. I, however, don't know a thing about football, but I DO love wings and beer. The "Gift of the Magi" scenario here is showing up on a Sunday morning with my dad and husband, stoked that it's actually open before the posted hours, but bummed as hell that they don't actually serve anything but "traditional" wings until 11am. Ok, minor setback, but they had a surprisingly full breakfast menu, so I got a Loco Moco that was excellent, given I've only had two in my life. (I'm newly carnivorous.) I also got a "Wild" Bloody Mary which was tasty - nice and spicy, though thicker than I expected the texture to be, which was different. A "Bloody Mary milkshake," if you will. So all that was well and good, but the servers were either too busy watching the games, or seemed to max out at a certain intelligence quotient. I ordered a water, a coffee, and yeah, a Bloody Mary too. I only got one of the above. I flagged him down later and finally got my water. The coffee never did arrive. (I guess alcohol trumps everything here. No judgment on THAT one, but...) Later, we asked another guy to locate our absent waiter and he stared at us as though he'd shown up to the SATs without studying. "Ummm, I don't know who your server is. Do you know who he is? I don't know where to find him." Welllll, if we knew, we wouldn't be asking you, but ok. Check the TVs. Last time I saw him, he was staring at a screen. It did take 25 minutes, start to finish, between requesting the check and actually getting the receipt to sign. I know, because we were still 40 minutes away from wing o'clock and thought it was too long to wait. By the time we paid, it was just about time. So, what's a girl to do, but order the hottest-available wings to go. They tried to talk me out of it. "Are you SURE? A lot of people order them and then throw them away." My doubts crept in, but then I recalled that I've never had something too spicy in my life, so I stayed the course. Took my wings home, dived in to the "Blazin'"-hot glory, and enjoyed the burn licking at my lips. Let's just say, getting those little nuggets of fire redeemed everything else that disappointed me. I am officially lost in the stupor of everything that makes wings and beer worth starting a sports bar chain. I'll be back again. After 11am.
(4)Annette I.
Reasons for 1 star: 1.) Mannerisms/Etiquette 2.) Food Quality & Control 3.) Service This is going to be a pretty long explanation of what happened only because I don't want others to go through the same thing we went through (or continuously go through). 1.) MANNERISM/ETIQUETTE First off, we were not properly greeted by the FOH staff. A simple acknowledgement would suffice, but we got nothing. Blank faces and stares by extra employees. I hope if management is reading this, that you are aware that your employees are grouping at the front of the store talking story on company time. I did notice however a change in staff which seemed to be a positive change.... Until...... I noticed this job must be so dang easy because right when we came in I seen a whole bunch of empty tables and a group of waiters huddled by the soda machines. These aren't big deals, but it looks like your employees are more preoccupied getting to know each other than their customers. That's fine with me, enjoy your below minimum wage pay. There was only one employee that went above and beyond to give us the customer service that each team member should be displaying when they are on the main floor. I didn't get her name though. Otherwise I'd say move this young lady to a higher position. 2.) FOOD QUALITY AND CONTROL a = It was the first time that my daughters came out and the boneless wings looked like popcorn chicken. WTf? b = rice being undercooked. This is a HUGE disappointment because everyone at our table including the children had undercooked rice. First of all, this shouldn't have been served and second of all if the cooks were doing their job appropriately they would have notice straight away that it wasn't cooked properly. at first i thought it was just too much water because it looked mushy on the top, but I took one bite and crunched down on multiple grains of uncooked rice. Unreal. Who messes up on rice? And I'm sure this was in a rice cooker too. Shame! C= the dang sauce to wing ratio. Look at the picture, my dang honey BBQ wings are swimming in sauce. Can we use a measure please ** KM/HEAD CHEF, retrain employees on proper cooking techniques as I'm sure you don't want food sent back or having to re-fire tickets for careless mistakes. This, as you know, only slows service even more and creates back up. 3.) SERVICE I have to say, our waitress was polite and friendly. She wore a permanent smile on her face as she attended to us. She quickly got the kids orders and the tables drink orders a minute after we had sat down. She made suggestions to save money and honored a special request for my daughter. Going good so far... Then once she came back with the kids foods she took the tables order. Wait time was reasonable, so no complaints there. Anyways, it's not entirely her fault if we were waiting longer because she doesn't actually cook our food. What kind of aggravated me though was when I mentioned that my rice was undercooked, she didn't ask about anyone else's at the table. She took it and was suppose to get it replaced. Instead, she came back out 5 mins later with the same rice containers of uncooked rice and was like "Yeah, they just started a new pot of rice so it's going to be 30 mins." She was like about to give it back to me, but what am I going to do with that? Anyways I told her I'll wait for the rice. I KNOW rice does not take 30 mins to cook. BUT I wasn't going to make a scene for a scoop of rice. I waited for about 15 mins when she came back and was like, "Yeah, I don't think rice will be coming out". I almost flipped out on her. Really after 15 mins you tell me? Instead of offering a replacement item like fries or potatoes or something she was just like "um yeah not coming... So?" I was just like ok thanks. Already had it. Getting irritated by the second now. THEN she screws up on the check. I kid you not it took 30mins JUST TO CHECK OUT!!! I could explain this to you but it gets confusing. She charged me for my cousins dish, and even though I said it was OK to charge for the larger amount she goes and changes it AFTER she swiped the card. Which she didn't even charge my card for the larger total she charged me for my cousins total. Ugh. Whatever, short story she made us wait too long instead of listening when I said it was ok. I was about to give her a $10 tip until she made us wait long. I left her $4 only because I was forced to. I would have left her nothing if it wasn't for my cousins and husband for forcing me to. It's a shame. It's been 7 months since I've been back and it seems that management changed employees but did not change their training techniques. Tsk, tsk. I would say save yourself the trouble and go somewhere else. 80cent wings are not worth it. I live less than 5 mins from here and I can't even come in and have a decent experience.
(1)Mike V.
I needed a quick meal while on vacation in Honolulu and found BWW. Figured it was a known good time so we went for wings. I will start out with the good - the wings. As usual, the wings were great. That is the reason for the 2 stars. Once I found the location which is not easy to do, I saw 4 employees standing around outside. There were no signs for parking which led to 2 trips around the block. Once I found the lot, it was a maze with once again, no signage pointing to which elevators lead to the restaurant. Got to the restaurant and was seated at a table behind a post. About 20 minutes later, our waiter finally came over. Honestly, I don't think that the host let Kris the waiter know we were there. Kris seemed very new, took our order (pretzels and wings). The pretzels came out about 15 minutes later then the wings about 2 minutes after. It was really a bad experience and I would have told the manager had I seen one.
(2)Rei B.
The first time I came here out server was great, she was fast on refills and made us feel really welcomed. I believe her name was "Zee", she was great & funny. The second time though wasn't all so great, server was slow.
(3)Ashley W.
Do NOT eat here! This is the worst Buffalo Wild Wings I have ever eaten at! I was staying at the Hilton Hawaiian Village which is directly across the road from the restaurant so I ordered a takeout and waited for my food. The walk from the restaurant back to my room was less than 5 minutes so the time could not have affected the quality of the food. The wings where dry and old. I usually love to get the fries with melted cheese and bacon but I was very disappointed as the cheese was all dry and crusty. The fries where only partially cooked and there was very little sauce on my wings. Overall this was a terrible experience!
(1)Nicole T.
It's funny how there's tables open that just needs to be cleaned and it takes 15-25 min wait. I'm a Host at a restaurant and I do my best to be as quick but here im guessing the Host just stands and wait (sometimes just talking to other workers). Well the only thing good about this place is the food and server "LILO" she's very kind and a good server.
(3)Mark S.
I usually love wings and went today for some, but sadly for a place called Buffalo Wild Wings the wings were the most expensive thing there. And they had no specials. I'm not big on 6 wings being close to $10 and for 8 to cost about $15 and 12 to cost $19?!? That's just wings. No fries. No drink. So instead I got a buffalo chicken sandwich which came with fries for $11.50. However the fries were cold when the food came out. Since no one checked on me I got up and found help and asked for some hot fries. They were attentive and even refilled my $3 soda. Pepsi products, another negative. So overall, the service was ok, they were very friendly just not very aware. Plus with prices like that it's not worth it for wings and if that's the case I can go elsewhere for a good chicken sandwich and fries plus that place would serve coke. Definitely not rushing back there.
(3)Paola R.
Buffalo Wild Wings is a step up from Hooter's in terms of food & service, so if I have to choose a chain restaurant to get wings, BWW wins every time. Unless it's football season, you should be able to find a seat easily at a table or at the bar. But oh god, when it's football season, get there early if you want to watch the game--and avoid it completely if you don't. Anyway, I'm more of a boneless wings person than regular wings, and I like the boneless wings here. You have a ton of choices for sauces, but I always stick with the tried & true buffalo sauce. I've gotten the "hot" spicy level before, and they are indeed very hot so order these with caution. Sometimes they have good beer specials; got a pint of Sam Adams Boston lager for $4 just last Saturday. Parking is off Kaioo Dr. and only costs $1 with validation. You might be able to find street parking on that street, but chances are very slim.
(4)David M.
A few friends and I headed to BWW for the Gonzaga game during March Madness. This was my second experience at a BWW, with my first being in LA. The Atmosphere - comparable to a normal sports bar. It's a chain so they all look the same. The walls are decorated with jerseys and sports photos. They also have numerous TV's all over the place (the reason we chose to head here). The Food - pretty standard bar food. They are known for their wings (also another reason we headed here). They have different specials throughout the week on beer and food. We ended up there on a Thursday which had boneless wings on special. I ordered these. I had 10 boneless wings, fries and carrots for $8. That is a solid deal in my book. The wings were fine. I can't complain. The Service - our waitress was very nice. She was on the ball when it came to making sure we had enough beer. She was quick and definitely didn't make us wait. The only issue came when we received our food. A male server came and delivered "Asian Fusion" wings to me, which I didn't order. He attempted to put them in front of me and I kindly let him know they weren't mine. After telling him this, he stands there and makes me feel like I was wrong. After telling him once more that they weren't mine he finally left. It was very awkward and even my friends noticed. My waitress came back after, apologized and brought me over the correct food. Overall, BWW is standard. The food is decent and so are the drinks. Definitely head here for games and wings. If you have never been, do not get your hopes up. It's a chain and go in knowing what to expect.
(3)Mikayla A.
It took them 40 minutes to take our order & another HOUR & a half to serve our food. We were seconds close from just leaving. Keep in mind the restaurant was fairly empty & no reason to take so long. The staff was friendly but the service generally sucked. EDIT: Oh, & this was on the night of my sister's birthday. What a shame.
(1)Sherylynn S.
I am a woman who is not a big fan of football or any sports. But for this place, I do it for fun with friends who love sports and join them to have good beer and chicken wings. Very similar to Hooters, but no girls with boobies and better food and service. Women, plenty of men hanging out here if you want to get their attention, but good luck because they might be as well distracted watching sports on TV. Men, this is always a place for you if you are a huge fan of sports especially football :)
(3)Andrew S.
Been here a few times now and I haven't had any problems. Good restaurant that me and my friends like coming to for some delicious wings! It's not a frequent thing though as the wings are a tad pricey but that's BWW for ya lol.
(4)Beverly N.
Manager Dev gave us the most respectful experience. Along with waitress Nissi and Sam! Tonight was a UFC fight and they all gave us a great night regardless of the business. Mahalo to you all.
(5)Caitie A.
I don't know why I keep coming here. A bunch of children work here. They need some adult supervision up in here. Hostess always seem to eff up. I don't know why? It's simple, you ether sit me here or there. I only eat here maybe because it's close to work. Thank goodness this place has a corporate name. If they were just any old restaurant name, they would not do so well, in my opinion. Good for ppl who just wanna have a few and watch a game. Star for that. And to top all of it. I didn't get a fork or any utensils. I had to literally ask for them myself. Hellllerrrrr.
(1)Amy H.
No one ever came to the hostess stand to seat us, so we sat ourselves in the bar area. That was a bad sign, but we wanted to eat here so we did. Took a while for a server to come greet us/take our drink orders, but once she did, she was around often and was very polite. Food was good. Hot and fresh. Despite the place being somewhat poorly managed, the folks in the kitchen were doing a good job. I agree with a previous reviewer that the place seems to be run by kids.
(3)Matthew M.
I've been here many times and can say that the experience been about the same each time. Like others have mentioned, service can sometimes be pretty slow. Often times, it'll take longer than normal just to get an order of wings. And those times my friends and I tried the blazin' wings, it took forever to get a waiter/waitress to refill our water or bring another beer. Definitely uncool. Especially while you're sweating bullets from the heat. We'll usually go on Tuesdays or Thursdays for 75cent wings. Any other day and it can get pretty pricey very fast. I like buffalo wings and often eat them without dressing (I like to enjoy the taste of the buffalo sauce flavor). Their sauce is alright, but I've definitely had better. Mango Habenero is definitely my favorite. It's the 3rd or 4th hottest, but its also very sweet, so be careful if trying it. Drinks are alright and nothing really stands out. They have your typical liquors and beers on tap. They'll usually have a few drinks on special, but nothing that really stands out more than the 75cent wings. Overall a decent place for food, drinks, and/or to watch a sporting even on their big screens. parking is $1 with validation for up to 4 hours, then it can get pretty pricey. Not exactly sure, but I think it was something like $5 for every hour after. There's also street parking, but since it's Waikiki, you have to get pretty lucky.
(3)Joe R.
My worst food experience.. Avoid the wings... The rubbish they wrap it with is so thick you can't taste the chicken.. Wayyyy too salty... The staff were nice but said they don't eat there... Terrible concept.. Only good thing is the bar feel with all the TVs.. 1 out of 10 is a compliment on the wings... Avoid.. Don't waste your money
(1)Doris B.
Super slow service. Had to wait 15 minutes for hubby's beer. Reason was because "the bartender was on the phone". Hubby had 2 beers & I had a chilled matgarita & all I wanted to do was finish our drinks & leave.
(2)Suzanne T.
I love chain restaurants! I've been to this BWW several times - with coworkers for lunch, with my kids, with my bf, and it's always been a good experience. The food and service has been good each time. Sure, it's standard chain restaurant, fried food kind of fare. I don't eat wings, but they have plenty of other stuff to choose from (I like their flat bread pizza things the best, but the last time I got a wrap with hummus that was delicious). My kids enjoyed the mini corn dogs and goofy hats (think: Burger King crown). I don't watch sports, but wouldn't mind accompanying my bf here if he wanted to watch something. They have a nice drink selection so I wouldn't even have to notice what's on the million televisions. ;-) Only down side is the location. Going into Waikiki is a drag. At least they have parking available in the lot behind and they validate. I've heard there's a new BWW open in Pearl Highlands now, so we'll have to check that out.
(4)LaRaina W.
I love wings, wine and great times Bdubs satisfies all of needs! The artichoke spinach dip is always delicious with warm pita chips, lemon pepper, Caribbean jerk and hot are all my favourite. The service is fast and fun in the bar and the dining room: my most recent Chris was extremely attentive to our table and very courteous to our intense trivia game by never interrupting the timed answer portion and didn't mind excessive obnoxious laughter. The manager Sergio was also very really nice and remembered my usual Bdub friends from our weekly visits by greeting us and checking on our table frequently. I'll definitely be back next week!
(5)Allison D.
The best thing about Buffalo Wild Wings is the fact that they offer Buzztime Trivia. My boyfriend and I will frequent this place when we get a hankering to play some trivia. The service is rarely phenomenal but because we are just interested in trivia, we tend not to notice the lack of impeccable service. The food is alright, I'm not a huge fan of wings but the boyfriend seems to like them. They have a good selection of drinks and they offer daily specials. All in all, it's a good ol' standby. Insider tip: If you are thinking about going to play trivia, or just to eat, double check to make sure there isn't a UFC fight going on - the place fills up quickly during fights and stays that way until well after the fight is over.
(3)Valerie G.
Ordered 3 flavors: honey BBQ, Asian zing and garlic Parmesan which were all yummy as expected! $28 for 24 wings isn't bad.. It fed 3 adults just fine. Tried the fried pickles for an appetizer and although that was tasty too, $7+ for the little amount they gave (about 10-12 thin slices of fried, breaded pickles) was ridiculous! At least the dipping sauce was good, I guess. ANYWAYS, we waiting 45 mins to 1 hour for our food! Why?! Waitress said they had 5 to-go orders before us. BWW should prioritize better: if food is available for dine-in customers then serve them first since those who ordered to-go are on their way to pick it up which takes time anyways. Why make dine-in customers wait an unnecessary long time?! That's beyond stupid!
(3)Jonathon Q.
Really busy on a Tuesday night and it showed. Ordered over the phone for pick up. Had the food ready for us when we got there but the order was partially wrong. The food was lackluster and the fries were dry and a little stale. I've had better experienced from BWW before. This was a letdown.
(2)Mary G.
Takeout odder sucked tonight even dou we come here a lot. They even gave us a small tiny wing which doesn't count at all. Oh well.
(1)Kimo S.
B-Dubz! I enjoy it here, especially on Football Sundays. This location was my Sunday morning home for the entire 2010 NFL season and a small portion of 2011. A few of my buds and I would take up a section wearing our team's gear and colors. Majority of us wearing silver & black. GO RAIDERS!! On Tuesdays and Thursdays, they have their Wings specials. Tuesdays being traditional and Thursdays being boneless. I like boneless chicken so I'd come here for dinner. Yup, wings and beer for dinner aint a bad thing. The asian flavored is ono! might I add. I read a few reviews about the food, of all the times I came here only once have my food (Wings!) been a disappointment. It was burnt, too hard and dry. Not even a knife could penetrate that overcooked barrier of skin and meat. I wasn't happy about it of course but atleast they threw in a freshly made non-burnt basket of wings for free to make up for that. Service wise, they are good.
(4)Mengying L.
Delicious wings with many flavor choices. The girl who served us was very nice and even sang the birthday song to my friend when she took our cake out.
(4)Jordana F.
The first time I went to Buffalo Wild Wings was when I was attending college in Oregon--wasn't a fan. Went again after a while this past weekend to watch the UFC fights and what do you know....still not a fan. I'm giving this place 2 stars based on the overall experience. If you're strictly ordering wings, then you'll probably enjoy it very much. This place does have some fantastic buffalo wings and great sauces to pair it with. However, I have never liked anything else on the menu. We ordered 2 sample platters--they both costed 17 dollars each and were terrible. The platters contained nachos, jalapeno poppers, pita with spinach and artichoke dip, onion rings, and each plate came with one order of wings. For a 17 dollar platter, I was expecting more food. And the quality was equivalent to that of a cheap dive bar. They have various beer specials everyday. We went on a Saturday so I believe they had bud light, sam adams and dos equis for 5 dollars. Not a bad deal, but unfortunately my license expired so they waiter wouldn't serve me any alcohol (bummer lol). Because they were playing the UFC fights, there was a $10 cover charge. It's cheaper than paying for the fights on your own tv by yourself, but I'm sure BWW made a killing. And also an unfortunate cover charge for anyone craving BWW but not the UFC. Again, if you plan to order a couple beers and some wings, BWW is the place for you. But personally, I don't find anything else on the menu appealing.
(2)Ryan S.
This is actually one of the worst Bdubs ive been to.... I would say I probably went to this bdubs 30 times while I lived here and probably had 6 or 7 bad experiences... Not a good percentage for a restaurant. Usually though it was the service. They would be dead and I would still struggle to get timely service. Food was always good though never had an issue. Parking was more of an issue. If youre driving there is a parking lot behind that you can park at and you can get your parking validated which is nice too but there isnt a ton of spots....
(3)Marlei N Charley P.
Kevin @ Disco Bay is the BEST!! He knows his drinks if you go there hit him up @ the bar..
(5)Jenn S.
Customer service is good. If you like wings and beer, you will enjoy this sports bar.
(4)Nick B.
Went here at 7am to watch a football game. Despite the a sign saying that they open at 6:30, the doors didn't open until 7. It would have been nice to get in and watch some pre game coverage. They have a breakfast menu, which is fine, and other than that it's your typical BW3s bar. I think you can get better quality for the price at other places in Waikiki and will be finding another spot to watch my football games.
(2)Raelyn B.
I love buffalo wings. 75 cent wings every Tuesday (traditional) and Thursday (boneless). I've come here almost once a week since my trip to Europe, that's how much I love buffalo wings. There's never been a problem with parking (street or the structure) it only costs $1 after validation. Unless you have time you can wait for a table in the front dining area. Lately my friends and I skip the dining area and sit ourselves in the back because it's just faster and we're hungry. I usually go in the afternoon around lunch time or oddly late during their late night happy hour. I've tried almost every sauce and seasoning and my favorite for both is Parmesan Garlic and Dessert Heat. The wings are always loaded with sauce and just enough seasoning. The hottest I've gone is Mango Habanero.. it's so good but it's so hot! I don't dare to try Blazin though - crazy. Their onion rings are bigger than most and they've become my favorite. I recently tried the mushrooms and those are good too. The staff and servers are welcoming and acknowledge you right away. This location does get pretty busy and when we want something else servers come by awhile later and we wait double time for our food to come. Best part is they're great for groups and splitting checks. Oh and they're cool about changing your TV to watch any game. I prefer BWW over Hooters, but that's just me.
(4)Marissa A.
Found a long black hair in our wings. When I let our server know, he said "none of our cooks have long hair" and replaced our wings. He didn't even offer to comp some of our meal. Poor customer service.
(1)Onyekachi A.
Ok I was scared after reading the reviews....I thought to myself...am I going to die from food poisoning tonight? Obviously I didn't cause I'm writing this review. ANYWAYS my family decided we wanted to eat some wings and I'm definitely glad we decided to come here or as they call it "B-Dubs". I'm so sad I forgot the name of our waitress but it was her first day off training and she did an amazing job with making sure that we were happy and got everything to us in a timely manner. If the kitchen was taking a little longer she made sure to go and check and give us an ETA...that's what I call good service! My mom being a Nigerian woman who drinks hot sauce for breakfast decided to get the Mango Habenera wings with rice (She's nuts) and the rest of decided to share the Parmesan Garlic Wings. So I tried one of my mom's wings, ( Who by the way was eating it like it was nothing!) , and as soon as that sauce hit my tongue it was about 2 seconds of a delicious sweet mango before my nose started running, my eyes were streaming tears and my tongue felt as if I had decided to eat fire ants. I had to gulp down my glass of water and one of my sister's. I obviously did not inherit the ability to eat incredibly spicy food like most Nigerians. The Parmesan Garlic wings were so delicious and even though I'm lactose-intolerant so I shouldn't have even been eating them I couldn't stop! Wing after wing after wing until I had to literally roll to my feet. I know that this place has received mix reviews on their food but I will definitely say I enjoyed the wings very much. As for the ambience we came when there was literally only 5 tables being waited on....dead time so I can't speak on behalf of the usual crowd or the vibe of the place when it's busy.
(4)Vanessa B.
FOOD:We always come here if we're craving wings and not just the usual spicy or sweet. I love the Parmesan Garlic and the whole variety. Only downside, wings are small sized. So don't expect a jumbo wing. But still good. SERVICE: Pretty good service, can complain. ENVIRONMENT: Dark and dim. I wouldn't bring kids here and if you do not during social hour being this a bar type environment. Bring your friends here for a good time and drinks.
(3)Meagab N.
Joshua was our server tonight and he was awesome! The past times I've come to bww the service have been mediocre at best. As a service/bartender of 5+ years I am normally very forgiving. So needless to say I come here for food rather than service. We walked in an hour until closing and we obviously were not in his section. He told us someone else would be our server but he would be happy to start our meal off. we ordered our drinks and when he delivered them we were ready to order so he happily took our order and said he would be our server from then on. So glad he was! Great food always and always ask for Joshua :)
(4)Christina A.
Came by to order food to go, not even to eat at the restaurant 30 minutes before close time and were turned away by staff. Lame. Sign should specify what time food is REALLY no longer served.
(1)Nani G.
Let me say this place is loud and the floors sticky. I couldn't even walk down the main path without my feet sticking to the floor. It was really disgusting to have to peel my feet up from the floor with every step. The table seating was pretty much cleared and the bar in full effect. Unfortunately, I'm not into that effect so I elected to move to a more calming environment.
(2)Gary N.
It's where Buffalo wings go wild! There were topless chickens galore here during my visit on a Thursday recently. This place is great for anyone who has a chicken fetish! The wonderful thing about coming here on Thursdays is that it's happy hour all day! This includes 75 cent boneless wings, $4 Michelob bottles and $4.75 domestic light beers. It's sort of like the adult version of Mcdonald's where your chicken nuggets are served with beer instead of soda and you get a choice of 20 different sauces! Saucy! I chose the hottest possible wings, Blazin', which you need to "keep away from eyes, pets, and children." These things sure are blazing and they should have just lit them on fire, because it would have been just as hot. I ordered 10 of these and after one, I had to check if my mouth was indeed blazing, because it felt like someone lit a campfire in there. Service was a bit slow and real men don't drink water in bars. At least it felt this way because they actually ran out of water cups. We were sitting there on fire and there was nothing to put it out except beer. They had run out of milk too. It got to a point where I almost asked them to fill my beer cup with water, but I wanted to be a man! I found parking to be a fun adventure. Fun times were ahead. Parking is located in the back of the Discovery Bay building. It began by having to stop halfway up a steep ramp to get handed a ticket. Next was following the signs and making sure I did not park in a rental car stall. Lastly, it was a little unorthodox with forks in the road and dark corners. Buffalo Wild Wings is definitely a place I will visit again. Happy hour on Thursday is hard to beat and the exhilaration you get from too much spice is refreshing. Can't wait to be Blazin' again!
(4)Ray C.
Worst place ever, never in the years I've been coming to a Buffalo Wild Wings have they ever closed and done reservation only for an HBO fight! The sign they have posted looks like a 3x5 card on the door. This is absolutely pathetic, lame and makes zero sense! I will never come here and waste my money on this piss poor establishment! Edit: I gave this place a second chance because I just love BWW wings! After a 12 hour shift my gf suggested we get wings and against better judgement I agreed!! After sitting at a table for 15 almost 20 minutes not a single person acknowledged us!! This place is a fucking joke!!!!!
(1)Christopher D.
First time trying this national chain and excited to try the wings. Impressed with the amount of flavors to choose from, there is something for everyone...mild and sweet to "burn your lips off" hot and spicy The inside is pretty big and set up into two rooms...dining room and bar area. Great beer selection with a custom brew from Red Hook called "Game Changer". Definitely worth a try if you like hoppy, flavorful beer, not Bud Light (i.e. yellow water) Wings were delicious, just a little more expensive than expected. I'd called them medium sized...not too small, but I've had more meatier ones here on Oahu. Also had a Chicken Ranch Buffalito (?) Sandwich which was way too salty...couldn't finish it. Same for the fries...I found everything overly salty. Service was awesome and the staff is all over you if you need anything...more beer, extra sauces, napkins. When my blood pressure comes down from the sodium intake, I'll return. Maybe only for a beer to watch the game or wings with sauce on the side to avoid the salt bomb.
(3)Avian M.
I rated it a 3 star due to the lack of customer service. I came in today and Yes; the food is absolutely great; especially how they have .80 cents Tuesdays on traditional wings. I highly recommend ordering the Popular honey BBQ, mango habanera, lemon pepper , potato wedges, and I also recommend trying the "Asian Zing" wings omg, it's amazing! on the other hand, This place lacks on customer service and being attentive with whoever they are serving and who they serve First... -My friend and I waited for a super long time just to get a refill on our waters. in the long run, we ended up NOT getting our refills and suddenly just getting the bill. -The bill took long as well... I felt like I would've just made a run for it because my waitress took long. - We did not tip because of her lack of interest in the costumers and work hobby, being distracted by other people who she wasn't serving. -I also observed customers leaving after their meal, the workers don't clean up the tables/booths right away. I don't know why this would happen because their aren't a lot of people to serve. Even though it's not as crowded, these workers really need to be attentive with their customers and their tables. -... I won't be here coming back for awhile... Unless I'm in Pearl City
(3)Myrriam R.
First time at the Ala Moana location. It's right across the Ilikai hotel, you can park in Discovery Bay center. Get your ticket validated and you pay $1 for 4 hours parking. We went on a Tuesday when wings are 80 cents a piece! Personally, I think the quality of the chicken wings at this location is better than Pearl Highlands. The wings were bigger and juicier. Wish I had a picture from the Aiea location to show you how small and shriveled looking those pieces were. I don't know if it's fried too long and it shrunk, either way, if I need my hot wing fix it's worth a drive here. Food was great. We got 14 pcs of wings, basket of fries, chocolate cake and ice cream and a cup of coffee for $26! Food was great, will return again.
(4)Stephen D.
Sat the bar for 5 minutes before I received a greeting. Finished a tall beer before being asked if I wanted to eat. This all happened around 9 pm on a Wednesday with 3 people behind the bar and 5 customers at the bar with less than 75% capacity.
(1)Cameron L.
I work in the food industry and I must tell you that this place is kind of a- shit show. The kitchen gets fucked up pretty often and whoever's running the food doesn't know table numbers or how to read ticket. We had 3 different dishes dropped on our table which we didn't order. All of them just showed up. None of the waiters or food runners acknowledged that they had food for our table. They just dropped it and left. Ohh, btw if you get the server with dreadlocks request to move. The most shittiest waiter ever. He brings our cocktails before we get water. Wtf! Seriously this place can get like a shit show, the food is good if u get what you ordered.
(2)Maria R.
Do you love sports!? Do you like beer!? Then come to Buffalo Wild Wings to satisfy your needs! Yes, YOUR NEEDS! They have tons of TV to watch your favorite team and a bar to accomodate your inner man! YEEeeaH! Anyway!!! This location is my favorite because it is closer to town. I'd like to include that this location have some wonderful staff and have good service despite the Tuesdays/Thursday rush, and despite the wait for the food. Other times customer service is not up to par, hence the 3 star rating from me. First things first, lets talk about PARKING! -- You can park at discovery bay with a validation for a dollar but it is a hit-or-miss during special nights because theres limited parking. Once you enter the parking lot at discovery bay, you are given a ticket. If you are not able to find a parking and decide to leave the parking lot, the parking attendant will have you pay two dollars even if you didn't park. Just sharing this tip because one time there wasn't a parking space available and the guy ahead of us had to pay two dollars just for going around. Fortunately, my car could fit in one of the stalls so that was a lucky shot. You can also attempt to find steet parking along the one way street behind Discovery Bay. And last but not least, you can park at Wailana Coffee House for a dollar (recommended only during dinner times). Dont tell them that you're going to Buffalo wild wings, but do pay a dollar and walk to B-dubs. Don't park there on Tuesdays because Wailana is closed, they will tow your car. ************* My circle of friends and I love coming here on Tuesdays and Thursdays to take advantage of their .80 cent wings. Last night, my S/O and I decided to go here to use a $25 gift card given to us for Christmas. Usually it would be very busy around 8-10pm but we were able to get seated right away; also since Oahu is such a small place, you might see familiar faces every Tuesdays or Thursdays so don't be afraid to say "hi" lol. Anyway, my bf and I ordered onion rings, jalapeno poppers, and 5 different wing flavors: Jalapeno Poppers: your regular, greasy cheesy jalapeno bites. Last night they were cooked perfectly, it wasnt limpy how I normally get it at this location. Kudos to the cooks last night! Onion Rings: they were a bit limpy and not crunchy. I guess when you're hungry you really dont mind it haha. 5 pcs Mango Habanero: 3rd to the last of the spicy spectrum. When you first take a bite, it would seem harmless but wait a few seconds, you'll feel the spice burn your mouth. I would suggest eating this last because the sauce blocks out most of the other flavors. 5 pcs Spicy Garlic: Not extremely spicy. It sits in the middle of the spectrum. I tastes just like a mild sauce blended in garlic salt. Yes this is a little salty. 5 pcs Garlic Parmesan: One of their most popular sauces. Highly recommended to always have it on your table. The spices go so well with the parm. 5 pcs (limited time) Santa Fe: made with Chipotle sauce, and other spices.Personally, it wasn't that great, but it was okay. 5 pcs Asian Zing- Perfect Blend of your Asian sweet and sour sauce and some hot sauce, idk how to explain it. I'm asian so I guess I just knew lol jk. Its in the middle of the spectrum and highly recommended. Last night, we were helped by their wonderful staff, Ellen. I just wanted to give her a shout out for providing great service despite the rush. She was very attentive to all of her tables. Our order didn't take long compared to the previous visits and our food came out very nicely.
(3)Krysten I.
Ehhhhh this place is just ok for chicken wings IMHO. I like wings, I don't like the high prices though, so I'll probably only be back for the 75cent wing nights on Tuesdays and Thursdays. I honestly can get my fried chicken fix elsewhere: Popeyes, KFC, heck, any korean place that serves fried chicken, for way cheaper than what it cost me to go to BWW. First, there's no parking, so you're left to your own devices to score yourself some street parking. Your best bet is by hawaii price hotel/chart house, but it's a little bit of a walk. Second, $1.50 per wing is not a good deal. Even if you get boneless wings, they're pretty batter-y. I think people keep coming back for the sauces, because the chicken itself wasn't exemplary. We also ordered a side of potato wedges that were very forgettable. Third, if I'm going to be paying this much for mediocre chicken wings, at least have decent carrots and celery. It's pretty hard to screw that up, right? Wrong. We didn't get celery when our food came out, no explanation, so I asked for some. Our waitress came back and told us they were out. What the heck?!?!! A wing place runs out of celery?!!!! Ugh so annoying (I honestly really love my vegetables and look forward to celery and carrots with my wings). The carrots also tasted funny, like they had been frozen or something. So weird. Service was dismal, it was dark and loud, filled with tourists and little kids running around. If hanging out with military guys, watching the game is your thing, come here! If not, don't come. I know I won't be back.
(2)Heather R.
Although this is my 1st "official check in," [or whatever,] for yelp; I've, in fact, been to this BWW location several times... What can I say, this gal LOVES her sports [namely my NINERS BIIIIIIIIIIIIIIIIIITCH!) & of course trivia & dem chicken waaangs !! ;) Besides, the regular universal "aesthetically pleasing" BWW decor, the food has always been satisfactory at this BWW, IMHO. I've tried several wing "sauces," and they've all been good to me. A small piece of advice to leave ya'll with - once you hit a certain level of "spicy," you start to lose that good FLAVOR & simply only taste heat anymore. So try to find a level for yourself that's a good "happy medium," b/c there's jus no sense in ruining great flavor just bc someone feels the need to compare the sise of their huevos! --- OY VEYYYY! =b
(3)Christa G.
Walking in here is like walking into a freaking sauna. My family and I came here because we wanted wings, nothing else. At first the cocky greeter tells us it's a 25 min wait which wasn't a problem. 2 seconds later he tells us it's a 45min to an hour wait. While it only took us a few moments to contemplate since the place was maybe 3/4 full with openly viewable tables, the rude greeter was quick to respond that there was a Red Lobster and Outback down the street. I've never been to an establishment to "shoo" us to a different place.
(1)Bruno S.
If you're looking at this review I'm sure this isn't your first time at [Buffalo Wild Wings] Bdubs... You're probably back for some succulent parmesan garlic wings and some draft beer and maybe even catch a weekend game or UFC fight on the large screen TVs. Here's why I didn't like it at this location. It's downtown Waikiki but no outdoor seating option. Inside temperature was way too cold for the current temperature outside...it just felt off. The service was bad, not rude or unpleasant just got orders wrong and not everyone got their meal at the same time, some waited over ten minutes after I got mine. I mean it's wings... Parking is available in a large parking lot and only costs $1 when validated at BWW (cash only). It took our friends a little longer to spot the lot but we found it just fine. The location in Pearl City was a better time. Waikiki has much better to offer if you're down there already I would not go to BWW again.
(2)Nicole K.
I've always been a fan but now that we have wing stop I prefer their wings over BWs. I feel like their sauce here is too overpowering and salty. 80 cent wings on Tuesdays tho can't beat that
(3)Aisha H.
I'm here solely to watch the football game. I'm not a big fan of fake cheese and bar food but it's a good place to gather and watch a ball game.
(3)Andrea S.
Wings were decent but the service was slow....and it was a slow night so no excuses...hence only 3 stars,...but no complaints about the food!
(3)Jaime A.
This place here in Waikiki there is always a nice atmosphere for wings and to enjoy a cold beer. Awesome
(4)Sheryll Y.
I am so disappointed. I've been to this location before and it wasn't this bad. Typically pretty good service and quality of food was good enough to come back. But this evening was just awful. Not only did our waiter forget one of our orders when it did finally come in. It tasted horrible. The consistency was off, and this was a shared feeling between myself and my friends who tried a bite as well. Also our waiter just never came back to our table. We've been sitting obviously done for awhile and he's just walked by and helped his other tables. When we have tried to flag him down, it just seems like he is pointedly ignoring us. Very disappointed. If you're going to go to BWW go to the pearl city location at least there the service is awesome - at least it's been every time I've gone. I doubt I will walk into this one again, not unless we have a different waiter perhaps. But I don't know the last order of chicken was just off - my friend and I spit it out hoping we won't get sick from it. Be careful.
(2)Michael C.
I always recommend getting wings/thighs over the boneless! That being said...go on Tuesdays! 75 cents per wings every single Tuesday. The wings aren't amazingly good but they're good enough to keep me coming back. To be honest, I go there for the atmosphere, not really for the food. I'm not a huge sports fan but the sports bar scene is nice. They have multiple TVs playing different sports all around the restaurant. I normally get 5 Asian Zing and 5 Chipotle BBQ. The two provide a good balance between saucy and dry-rub! I also get their pretzels. For some reason, every time I order the pretzels, they always seem to forget my mustard (giving me cheese instead). But no biggie, the cheese dip isn't bad either. Servers: The servers here have been a hit or miss for me here. Some days they are forgetful, inattentive, or just straight-up lazy. One time we asked for separate checks and our server told us she couldn't do that. Another day I went, the server split our checks no problem. There are also cheery servers that do their job well! Don't forget to get your parking ticket validated.
(3)Elise M.
My boyfriend lives a block away so we end up here a lot. This place is identical to other BWW and I haven't got any major complaints. They've got a large selection of beers on tap and in bottles but could use more craft or local selections. The food is tasty and filling. Their sauces are delicious and choices are plentiful, but as a real life Buffalonian, I would never call them true Buffalo wings :) Service is fast and friendly and now you can play trivia in your phone!
(4)Melissa M.
Horrible customer service here. The employees are ok but the managers are terrible. They don't keep track of their food supply well. The last time I went here I waited 30 minutes for someone to help us, got told they ran out of boneless wings, and then it took another 30 minutes to get our food only to find out they had to let the boneless wings thaw. At that point I could've had boneless wings. Server never mentioned we could wait for them. Manager never apologized for the wait. They pretty much upset everyone in the restaurant that night. I really mean EVERYONE. Not one person left happy. I could hear the complaints all over the restaurant.
(1)Nita L.
The waitress was great, but the food was so so. Went with a couple friends and had plenty of time to sit and talk. We weren't rushed at all.
(3)Rissa M.
Horribly average. and Horrible slow service. We came here on a tuesday night at around 8:45 for the traditional wing special and holy moly no joke it took us an hour to get a table, another hour to get our food, and another hour to get our check. Yeah-- we left the place at around 11:45. It took so long to get our table that we ran to Mcdonalds while waiting for our table to save our poor (and slow) server from the wrath of our hungry bellies. I'm not sure what the problem here is at BWW but they need to get it together! I came here with a bunch of my friend who are in the industry and we were trying the whole night to figure out what the systemic hold-up might be. I guess we'll never know until we are on the flip-side. The only thing they did right the whole night was not mess up our order. Props on that. Thank goodness their food is consistent and satisfyingly fried-tastic!. GOOD JOB! Word of advice, come AFTER 10pm. I was noticing that the restaurant was starting to empty out at around this time. Sad day for us.
(3)Danielle M.
This restaurant does not live up to the standards of other BWW establishments. My boyfriend and I ate here about a week ago and we were both sick an hour later after having one glass of beer each and about 6 chicken wings. We couldn't get out of bed and our stomachs' were just turning. I tried to call the restaurant to give them a heads up about a possible food poisoning and the manager blew me off. After speaking with another couple they said they had eaten at this same restaurant and got sick as well. Please don't eat here until they have been inspected.
(1)Shanisse I.
Erik was really surprised to hear that I like buffalo wings (I guess I'm a picky eater since I only eat... EVERYTHING!) So we came here one night, not crowded at all, maybe several other guests. Our table was by a group of *ahem* "tourists" with some very rowdy kids and of course, they didn't care they were causing a ruckus. Anywho, our server was awesome! I'm so sorry I forgot your name dude but you were the best! He was very attentive and patient. We ordered our wings, along with the tailgate appetizers.. Winners! But what I really want to mention is the drink I got. Sorry, but it was non-alcoholic. It's the huckleberry lemonade. Omg. I was skeptical at first since I stick to the yooge but I am so glad I was convinced to try it. It is so delicious I cannot describe it. I took a sip and couldn't shut up on how delicious it was. I didn't want to share it with the bf.. lets just put it that way. What's even better was that before we left, our server was so kind to get me a Huckleberry Lemonade TO GO!!!! I was like o___o youre an angel!!!! As soon as I get his name I will update this bad boy.
(4)Daniel H.
There was no wait to be seated. Service was sort of slow, and we had to ask for extra trays for our bones, but the food was great.
(4)Dani M.
I'm uping my vote on this one, since it seems like somebody got their act together in the last few months. With the exception of one guy, everybody else was super nice and attentive in the last few months (let's say from the summer on). There was no need to beg for a drop of water, no need to try and produce smoke signals to flag the waitresses down. Also, if Tiffany still works there (we only got her once), you were probably one of the best services we ever had, and by far the best we ever got at Buffalo Wild Wings. One of the stars is just because of you alone.
(4)Robert H.
This is very typical of any BWW location. Lots on tap and lots of TVs. For this visit, the wings were small and the fries were stale. I sat at the bar so service was fast. Someone was watching a sport on a TV and it got changed, it took 15 min to get it changed back. I have eaten at alot of BWW before. This visit just wasn't that good. May try later.
(2)Jaime C.
Idk what to say... the ambiance of this place is great but their wings really suck. Had their boneless chicken wings in pretty much all their flavors but wtf? Idk if it's like this on a daily basis but the sauce was just too much. It was too salty and overdressed as if someone just dumped a whole bucket of sauce over the overly breaded wings. Im sure the breading was salted and to drench it in sauce... idk about the others but Im not down for high blood pressure and heart disease. My bf and I couldnt even eat it.. we picked at each one to try out the flavors but ended up wasting it. I looked around to see if others were enjoying this high blood pressure causing chicken but they seemed to be mopping it all up. I actually wanted to donate ours to them. Ended up finishing our drinks and leaving to eat elsewhere. After that, i never step foot into BWW. Wingstop anyday!
(2)Tj C.
Had the worst experience ever. Went there to celebrate my friend graduating, the place wasn't busy at all compared to the pearl city location. We got seats no problem. We ordered our food at 10pm waited for ever, listening to their horrible music sounded like they were trying to kick everyone out of the restaurant with the music. Finally after the wait of 57 minutes we get our appetizer, oh NO wait... My FRIENDS all get their appetizer and not my gf and I. They thought we ordered something completely different which didn't even sound like spinach dip. So what do I know? Yes its the waiting game again. This time knowing it took almost a full hour to get our first part of the food I timed it with my phone again, took them almost 15 minutes to correct my order. So it took 1 hour to get the appetizer ready and it took mine another 15 minutes since they messed up? Don't know whats so hard that took 1 hour to get spinach dip with chips. If I knew it would take that long to order my food I would have drove all the way across the island to go to the pearl city one. When I went to the pearl city location they had my food so fast I could barely enjoy the game on TV the food was already in front of me. I would have wasted gas and time to go to some place that services me better. So when I get the dip, the outside of the dip was hot and the inside was super cold. So not sure how they are supposed to warm it up, but it tasted like I grabbed the dip out of the fridge and put it in a oven for a few seconds. Not to mention they were bringing shots and hards for my friends who were clearly ordering BEER. Since everything was taking so long even the drinks. They didn't want to fix their order and wait another half hour for a DRINK. If I could give a half star or 0 I would, never coming back here again I would have had a better time walking across the street to ABC store to get a sandwich. The appetizer took a hour and mine took almost a hour and a half. When they brought out our food was even longer wait! By then of course we aren't even hungry. We had to have 4-5 of us to ask different workers where our food was? Best part about it was no one offered to compensate for the wait or even a discount off the bill. So for this I would never recommend this place again. I used to, but now I will recommend they don't waste their time and money to go to this place. Ala Moana shopping mall food court would have better food, the wait at BWW was horrible. The place was maybe 1/4 packed, literally empty tables EVERYWHERE why does it take so long?
(1)Mike M.
Don't go here if you want to be able to eat within an hour. As soon as my friends and I entered the restaurant, the host didn't take our name down after we told him how many people were in our party. Instead, we were told to look at the bar tables because there were 'tons open'. Not only were there no open bar tables, but there were a lot of regular dine-in tables with nobody in them! I don't understand why we all had to wait. After we were seated, we were immediately greeted with a smile and waters, which was nice. Unfortunately, that was the only positive part of our experience. We waited for half an hour for our drinks, and had to remind our waitress multiple times of what we ordered. We didn't get to place our order for food for another 20 minutes after we got our drinks, and didn't get our food for another hour. There were gnats flying all around the restaurant, and they kept landing on and in our cups. There were no explanations or apologies for this poor service. Extremely disappointing.
(1)Kai P.
Service is fine whenever I go. Maybe your attitude towards the servers determines their attitude toward you! I always come in with a friendly attitude and they always treat me the same
(5)Kristin I.
Service is always slow every time we come... But the food is always good. Definitely get the Ultimate Nachos!! Trust me they're worth it!! Not necessarily the Chicken. My friend was eating these more than her buffalo wrap. The Spicy Garlic is always a win sauce. The Wild sauce is pretty spicy. Definitely come and try all the sauces, but definitely don't count on getting water or refills too often. And they do offer parking, its 4 hours for a $1 with validation.
(3)Jenaiah M.
Date of visit: 4/10/14 We had gone to celebrate a birthday. Since it was Thursday, boneless wings were only 75 cents. The kicker is you have to by a minimum of 5 wings. The staff was very friendly and made sure to check on how we were doing frequently. They don't do free desserts or candles for birthdays, but our waiter offered lighting a chip and using that as our candle...very innovative. He also got the staff to join in on singing happy birthday to the birthday boy.
(3)Joann Y.
The wait can get so long if you don't come early. My longest wait was probably an hour, or an hour and a half. If you just want some wings, the best time to come is before seven on a weekend. Service is okay. I've been here many times and it ranges. They're more friendly if the place is emptier. Some of the waiters are really cool. And their lemonade is delicious! I can't remember which lemonade but I love how they give refills. So good.
(3)Sonsohn T.
If you haven't been here then I feel sorry for you son! I've been to 99 places and BWW is one!!!! For real though, if you craving some wangs then this place is it on tuesday...*cough* TRADITIONAL TUESDAYS!!!! $0.75 WANGS!!!!! If you going here tuesday, hit a brotha up!!!
(4)Shari W.
Pros: ·Delicious wings. Many, many different varieties of flavors. ·Full bar and a good selection of beers on draft. ·Great for groups and having a few drinks with some friend. ·It's a sports bar, so you can always come down to watch the game. ·Free wifi. Cons: ·Customer service is always slow. ·The wait staff seems to always have an attitude. (Every time I've come here, it always seems like we were a burden. They don't smile. They take a while to greet the table. Or they look like they just don't want to be here.) ·Food takes forever to arrive. (Even when the restaurant is slow.) ·When the food does arrive, there is always something wrong with order. (For example, I've ordered all flat wings before and they come out with a mixture of both. Or they would bring out asian zing when I've ordered honey bbq.) Only reason I come back here is cause there are very few places on the island that have such tasty wings.
(3)Aryn m.
Having watched a lot of football there we arrived early for the last games of the regular season so we could request the tv we were in front of be on our game. This has always worked out for us before as its been a first come first serve thing on all our previous visits. This time however the rules appear to have been changed as a smaller group of Seattle fans who arrived there after us (with Subway sandwiches) then requested the tv be on their game. Our waiter was a nice guy and politely let them know we had requested it first but the Seattle people whined to the management and even though our waiter explained to the manager we had asked first the manager said the Seattle people were regulars and so gave them the t.v. We will probably try and find a new regular place to go for games. Our waiter was a cool guy though and I could tell he felt bad. He gave us exemplary service and of course the wings were quite good.
(2)Kevin C.
Despite the many reviews about the slow service and long waits, I had a great time here the other week! I did my research and came on a Thursday despite all of the complaints about slow service and food coming out up to an hour after ordering. $0.75 boneless wing Thursdays? I'm there! It was a USC v Hawaii football game night as well so it was packed, and being the USC alum that I am, I was sporting my cardinal and gold in a garden of Warrior fans! FIGHT ON! Anywho, my party arrived about 7pm so I was expecting quite a wait. We were told the back area is seat yourself if anything is open. We put our name down anyway in case there were no seats. After checking the back section of the restaurant to no avail, we went back to the waiting area only to have our names called a minute later! Our waitress was very friendly and prompt with our drinks and ordering. Considering it was a game day on top of the Thursday special, we got our food fairly quickly. I would say 15-20 minutes tops. We ordered about 20 wings, a veggie platter and a side order of fries for two. They validate 4 hours for $1 in the Discovery Bay parking structure, but it was a full house and I had to stalk around for a stall. Would I come back? Probably only on Tuesdays or Thursdays for their wing specials. I definitely can not make this a weekly habit or you will have to roll me back to my car.
(4)Nikki N.
You can't say no to chicken wings, especially $.80 wings on Tuesday. Traditional is better than boneless because it tastes like junk. Get the cheese curds but skip the burgers and flat bread pizza. Consistent wait staff, hot food, and great place to unwind after work.
(4)Barry B.
I never got the chance to eat there yesterday. I went in to grab a quick lunch at the bar at 2:45 and was told I would be charged a $10 cover charge at 3:00 due to a pay per view fight at 4:00. No way I would even want to be there with people fighting on the TV and yelling in the bar. I walked to another restaurant in Waikiki and was finished there before 4:00!
(1)Matthew S.
I come every Thursday. The place is awesome if you're a wing lover. I recommend Tuesdays, 70 cent bone wings. Or Thursday, 75 cent boneless wings. Super cheap, I am obsessed with the Thai Curry wing sauce.
(5)Christina K.
I am not in to writing negative reviews on Yelp unless I've just had the worst experience ever. And Buffalo Wild Wings has given me such an experience... THREE times. The first time, my boyfriend and I were seated in the sit down area where it was pretty much empty. And we continue to sit for about 20 minutes. No waiter came even close enough to flag down. At that point, we got up and left. The manager saw us leave at least did ask us why we were leaving. Considering it was my boyfriend's birthday, we had no interest in even explaining ourselves. The second time, our food took 20 minutes to come out. And all we ordered were wings. I mean seriously. And the third time's the charm I assume. I'm not sure why we continue to come back, but my boyfriend loves wings. So we do. And this time, it again took them 30 minutes to bring us our food- including our appetizers. The manager this time came with half of our order and when he saw that our appetizers came out WITH our food, he knew something was up. Then things got very weird as our waiter complained about Buffalo Wild Wings, the other manager and the whole place in general and made a very uncomfortable comment that I probably just got him fired. We did talk to the manager after this third incident and he apologized- even said he'd call us tomorrow to follow up. He never did. Not that I"m surprised as all my friends have had equal service from BWW (the Pearcl City one is no better) and even wrote to corporate. No response. If this is how you value your customers and employees then that's really a shame.
(1)Chunhang K.
Waited 45mins for my food. Its not busy at all. The server came over and tell me i have to wait for another 5mins because the flat bread i ordered was over baked. And i told him i ddint want to wait. He replied if i want the burn food he can still give it to me. Didn't apologize at all. What kind of service is that? Wanted to get a drink when my beer was empty. No one was ever around.
(1)Robert S.
Wings were average Ordered and got a lousy order of fries Wife liked her Asian zing salad Drinks were good Food didn't come for 20 mins Customer service sucks I won't be back
(2)John S.
This place has become a joke. If you are lucky you will get one refill of water. The service is pretty terrible, and the last time I went, was greeted by a very rude employee who seemed like he did not want to be there at all. The service truly seems to get worse each time. If you are lucky you will get one refill of water, since the waiters just seem to forget about you. Main reason for going was boneless Thursday's which are not 80 cents per wing, so you are not really saving much money. Not planning on going ever again, at least to this one
(1)Leah P.
I've been to the pearl city one a few times and I've always had a horrible experience. After my last trip I decided to never return to a BWW. However, I got a gift card from work and I figured free food is free food. It was around 930pm on a Saturday night. I expected it to be busy but there was a bunch of open tables when we got in. My party of 5 opted for the bar side. Our waiter Jenna was on it with getting our orders down. We ordered all our wings and waited on the appetizers til 10 because they were cheap. Normally I feel like waiters would be irritated at things like that but Jenna was fine and she actually came back at 10 to take the order. I had already forgotten about it myself. Our food took a little longer than I liked to come out. I got the garlic Parmesan and medium while my boyfriend got the Asian zing and honey mustard. The medium was spicier than I could handle already. The Asian zing was surprisingly really good. It was sweet but not too sweet. For apps, we got the chips and salsa and the onion rings. The salsa had a weird flavor to it. I could tell it was out of some pre packaged bottle and not freshly made. Onion rings were okay. I did have some of my friends fried mushrooms and it was yummy. Getting the bill at the end was quick and easy unlike my last experience. So four stars for service from Jenna and the wing quality but minus one for waiting time and appetizer quality.
(4)Tegan R.
There was one waitress who was very confused with all our orders. It took 2 hours for damn mozzarella sticks. IHOP next door serves mozzarella sticks that taste better and take a shorter amount of time. The food was okay, but the service felt rushed, awkward, and yucky.
(3)Adam E.
I know what you're thinking... and its the same thing I was. UGH, Not a chain restaurant with cookie cutter decor, scripted service, and mass produced menus. And in one sense you'd be right. But from the purest sense going for an enjoyable meal, this place is really good. Obviously if you love wings this is a great spot, from the basic traditional Buffalo wings, to the craziest boneless, this place had it all. I really enjoyed the classic wings, the Thai curry, Mango Habanero, and Asian Zings. Also, the servers and bartenders are really nice and helpful. One negative us the beer selection (dropped a star). The beer options are just Ok. Would like to see more craft and local brews at a place like this.
(3)Freddy V.
The service was great, very attentive, the food was good freshly done, the wings were not as meaty as the BWW in Hollywood L.A that's why I gave 4 stars other than that everything was good, beer nice and cold.
(4)Paisley C.
I loved it here! the chicken was amazing, the server was awesome and attentive and the atmosphere was great. Let's start with the service! our bartender was a spirited young man who was very fun to be helped by he even sat down at our table to talk us through the menu (we were in around lunch time so it was not busy at all), He was quick to help and always within seeing range (my mother is blind as a bat!). The menu was large with a lot of items other than just chicken wings and the different sauces for wings was incredible. The building was well air conditioned and perfect for taking a break from the hot Hawaiian sun.
(5)Cathy T.
Parking: The lot is small and is shared with Alamo and Enterprise rent-a-car returns. This definitely makes parking tricky because you want to make sure you're not in a spaced that will get you towed! On the + side parking is only $1 for 4 hours with validation! Service: Our wait times for wings were longer than we would have liked but I'll give them the benefit of the doubt and say that since we were a larger party (7 people) and it was a boneless wing special Thursday it's a forgivable wait time. We did have a really friendly waitress and while there were a few errors here and there she was really super nice and we enjoyed talking to her. Food: I'm a traditionalist when it comes to wings. (Boneless wings are just chicken NUGGETS people!) I really enjoyed my spicy garlic wings but other seemed put off by the crazy garlic-buttery sauce. Other members of my group punished themselves with the "Blazing" hot sauce. The spiciest one BWW offers! They are seriously crazy! Atmosphere: Seriously white-washed. BWW is a favorite with the military crowds and as such a lot of their patrons are haole. But I'm okay with that because I just there to eat wings man! WIll I be back? Maybe. I'm not sure I'd make the plans myself but if one of my friends wanted to go to BWW I'd be like "okay." *shrug* Shoulder shrug...you know what I'm sayin?
(3)Derek C.
Been going here twice a week for the last couple months. Kevin the bartender is the best...super chill and can carry on a great conversation about pretty much anything. Keep the bar lively and fun. Atmosphere is fantastic and the food is always fast and tasty. Keep up the great work and tip the bartenders...they are good as it gets!
(5)Pari P.
Buffalo Wild Wings in Hawaii? I know it sounds crazy but the location is great and it's perfect for a quick bite or a drink while watching the game. A lot of the restaurants around in Hawaii have weird hours and either close early, close mid day for a few hours, or are only open for dinner. It makes dining out a little annoying so you have to plan your day. If timing doesn't work out, wings always do the trick for me since BWW doesn't have any time restraints. This location felt like home once I walked in since it wasn't packed full of tourists and several games were on. They do Tuesday wing specials but it's .75 cents here rather than the .45 cents that I'm used to. Either way, it's a great deal and helped carry me over to my next meal - the wings tasted just as good as back home. Come for the wings and a beer but save your stomach for real Hawaiian delights like poke, loco moco, garlic chicken, and sushi.
(3)Shawn S.
A very good place for wings & cold beer! My bartender, Chelsie is a friendly, helpful person. The Caribbean Jerk wings are spicy!!! Yummy! Parking is located around the back of the building & they validate so, cheap parking!!! Like a buck...
(5)Mary N.
Went here to catch up with my girls. We waited for bout 45 minutes and come to find out our names were crossed out. Like wtf? So my friends complained and we got the seats. When we went in, there wasn't that much people so why are we waiting in the first place? Service kinda wasn't good. They didn't really acknowledge or check on us either. I only enjoyed the food though.
(1)Tricia L.
I've been to this BWW location about 5 times already. For the most part, my experience was decent. Nothing too bad and the wait for the food wasn't terrible. However, the service I received tonight has led me to my decision of not returning for a LONG time. Someone mentioned this in a previous review, but the service is definitely a hit or miss. I've had my share of great waiters/waitresses, however, tonight.. OMG like WTF!!!!!! It totally lowered my overall rating of this restaurant. Round 1: Getting Seated - PASS The host/hostess were friendly, efficient, and seated us as soon as they could. Round 2: Water/Drinks - FAIL Our waiter took our drink order and did not come back. I had to ask another waiter (20 minutes later) to bring it for us and instead, he brings our waiter back who forgot what we ordered. THEN he takes about 10 minutes to bring us the drinks and take our food orders!! All I wanted was some freaking WATER!!! Round 3: Food - FAIL Our food did not come for about 45 minutes.. I counted.. 45 freaking minutes. Again, I had to ask ANOTHER waitress to check on our food. 5 minutes later, the manager arrives apologizing for our server's performance and offers us 20% off our bill and that our food will arrive shortly. From there, we were like alright cool. 10 minutes later, we're digging into our food and the manager comes back and tells us that the discount is going to be 15%... WTH!! you can't take it back like that!! And she's a manager! She should know better than that! Other than the service, food was alright. Round 4: The Check - FAIL After the manager came to a apologize, our waiter started performing slightly better. He asked if we wanted boxes and he brought it to us. BUT! He never came back around for the check. So AGAIN we had to ask ANOTHER server to get our check. When she brought it to us, our bill was NOT split up the way we requested so we had to get it redone. Then, our original server came back and said to let him know if there's anything wrong with the check. We double-checked our bills and 3 out of 4 bills did not have their discount applied. Our server was once again nowhere to be found so we had to ask yet ANOTHER server to help us. When the checks came back with our change, we received the wrong change! We were shorthanded by 30 cents. From then on, we have up on this place. We said screw it, keep your 30 cents as "tip." This night made me frustrated, exhausted, and just flat out pissed off. What the EFF Buffalo Wild Wings. Infuriated.. ughh Only one person in my party tipped tonight. He was being generous. Worst dining experience EVER!! If you ever have a waiter named Yves, ask to change waiters. Seriously Yves, you pissed me off tonight. I'm sorry, but you shouldn't have received any tips because you did NOT serve us. Your coworkers and managers did.... in a crappy way.
(2)Lisa Q.
This is a prime example why chains don't work in Hawaii. Walk in to a hostess chowing down on her bento. Then you order wings and it appears all I got was sauce. The waitress was the only thing that was nice about the experience. If I where her I would get a job at a better place.
(2)Jason J.
This would be a 5 star review if not for the hostesses. They seemed to have no idea if they had setting available or not and apparently don't believe in telling you that you can wait. They also had a weird habit of referring to things as the "top" or "bottom". Apparently when they said "top" they meant the bar and the "bottom" meant the dining room. It was bizarre. If you can get seated everything turns around. The servers are all awesome. They chat with you, check in constantly, and are completely on top of it. Hell, the manager came by and sat with us at one point to make sure everything was okay. As you can tell, we came here a couple times :) The wings were excellent, but at what BWW have you been to where they weren't?? It's better for you if you get here at happy hour, or come on Tuesdays when they have 75 cent traditional wings or Thursday's when they have 75 cent boneless wings. Their normal beer and wing price seems excessive, but it's Waikiki where all the food and drink prices seem excessive.
(4)Jessica J.
This Buffalo Wild Wings was directly across the street from our condo (the Ilikai), so it ended up on our short lists for places to eat a lot for the convenience factor (not to mention it is always a great place to watch a game and relax). It is your run of the mill BWW, with tons of TVs, a big bar and wings, wings, wings! My one complaint at this one is the host/hostesses that seat you. They never seemed to know if there was seating available and if there wasn't would just say, we don't have anything (no would you like to wait, try to the bar, whatever). However, if you could actually get a seat the servers were all awesome! Very friendly crew, who was helpful about everything from beer to sightseeing. We stopped off often, so I would recommend. Just know (as with all BWW) if there is a game on, it is hard to find a seat!
(4)Derek And Kelli M.
Friendly staff and Monday night $3.99 draft beers (lots of choices)! Husband and I had the buffalitos, mine on wheat tortillas (you have to specify), and his on regular tortillas. Comes with chips and salsa. You get to choose what sauce (or dry seasoning which I had) you want. Delicious =) happy we stopped by!! And as for the wait time, if you can't wait 20-30 mins for food, go to a fast food restaurant...unless you want raw chicken...going out to a SIT DOWN restaurant is going to take a little more time!! Instead of complaining, enjoy your time with your family and friends!
(5)Gerald C.
Came here because we were just across the street at the Ilikai Hotel but should have went to McDonald's instead. We were there on thursday so we order some of the boneless chicken, the pepperoni flatbread and a burger. The boneless chicken was not very good nor was the flatbread. The burger was a bit better but not good as well. All of the food was over salted. Our server was good so we still left her a decent tip but the food was not good bordering on terrible.
(2)Arthur S.
Buffalo wild wings is so so, they offer a wide selection of wings and I would catagorize it as more of a sports bar. With flat screens tv at every corner of the room there is live sports playing 360 all the time. This place is just like hooters without the girls. I recently found serges in manoa and there wings are bigger and better,although they don't quite offer the variety that chains like here and shooters.
(3)Sara K.
It was so cold in the restaurant & bar by 8pm on Thursday that we decided to get take-away instead of eating there. But they got our order wrong- twice- the last time I just ate it anyway because I couldn't be bothered to make another trip while the rest of our dinner got cold. And by that time I was very hungry. The food was okay, the mediocrity common at corporate chains, but the friendly staff was its saving grace. Despite the incorrect food, the lady at the front desk was a champ!
(2)Angelica F.
This place sucks! We waited for our wings for 35 mins! We ordered rice, our server then forgot that we even ordered rice and then when our order came 5 pieces of the chicken was cold! we reminded her again about the rice and then she came back with an extra sauce of ranch which we already had and then I told her again that we ordered two rice then she said they ran out! I was like wtf she could have told us in the beginning, after that we told the server that we wanted refill for our water which she said yes she went in the back then when she came out she went back to sweeping the floor totally ignored the fact that we wanted refill for our water until my bf waved the cup at her! They don't have customer service, word of advice to everyone that wants to eat BWW don't come to this location instead go to the pearl city location they have way better service!
(1)Nikki H.
This is a chain....in the middle of Waikiki.....so, why am I surprised that I was disappointed with my experience? Well, I'll tell you. I knew going on a Sunday where sports loving tourist would be parking their butts in a booth for several hours to consume beers and burgers was a lousy idea. I know that, but that's not what bothered me. The bothersome part was the food. In other BWW locations the fried pickles come in a large basket and you think "I cannot possibly consume this entire basket of fried goodness even if I was starving and really wanted to" but here, nope, they dump a handful of frickles in a tiny paper boat, usually used to serve wings in, and send it to your table. What the crap? There is MAYBE 10 in here. Grrrrrr..... Next is the wings...Um, you can't order by how many you want, you have to order in sizes Small, Medium & Large. And then whoever is in charge of wing disbursement decides how many you get. So, your Large might come with 12 wings or 5. SURPRISES! Then the fries. Do you like high blood pressure? Are you looking to get bloated and dehydrated at the same time from too much sodium consumption? GREAT! Cause the fries here will do JUST that. It's probably a overzealous salt shaker in the back, maybe he's blind, maybe he doesn't give a shit and just over salts everything, but either way, your food is disgustingly salty. This is coming from someone who loves salty food. It was not edible. So, to recap, small portions, mystery portions, over salted food. This is on top of annoying sports loving crowds & a seat yourself dining area. I'm just glad our bill was under $40 otherwise I'd have been way more displeased. Regardless, I'm open to suggestions on other places I can take my husband when he wants wings, cause I'm not crazy about the idea of coming back here.
(2)Ivy Lou H.
This place is good for wings and a beer but it's got some serious negatives like parking, crowds and service. Because the staff are mostly very young the service is not too fast or professional. They just don't care; and you can't blame them.
(2)Jonathan S.
Love this place. Although they close at 1am Sunday through Thursday so the hours are incorrect!!!
(4)Kawena K.
Awesome place to hold a Fantasy Football draft, they hook you up with a draft kit and some goodies. The only problem was that the internet is crappy so if you're not doing a live draft, be prepared to be disconnected from the draft room at least several times during the process. Service was pretty fantastic - our waitress was super friendly and outgoing despite being up since the crack of dawn for college football. She checked on us periodically without breathing down our necks (hey, Draft Day is serious business!) and made sure we were set up with everything we needed. The food was ok and as other reviews say, it did take a little while to come out. We shared a bunch of stuff and my favorite was the jalapeno poppers. Too bad everything else was pretty forgettable, especially the potato wedges. Why the 3 stars instead of 4? This location has a weird atmosphere going on. Choke tourists and military, sorta family-friendly but not at the same time...I can't quite put my finger on it. Some of the TVs were kinda small too, I couldn't see the score on a couple of games even when I was facing it directly. Though we had a good time during our draft party, I just can't picture myself or my league coming here on Sundays.
(3)Nikki S.
Like another reviewer said, if you're going here for wings alone, you probably won't be disappointed, but the other food is just not good. I do appreciate hat they have gluten free options (naked wings and plenty of sauce choices and the nachos.) I went with the nachos and they were just plain awful. The chicken looked like precooked packaged chicken, the queso was just melted velveeta (gross) and the salsa, I could swear, was Pace. Terrible. It was a jumbled mess of cheap ingredients. I tried to make it look like I'd eaten more than I had because the service was actually pretty good and I'm too nice to return food, haha. One of my daughters ordered kids Mac n' Cheese and it was so steaming hot, we were all done eating before she could even dig into it, despite all our blowing efforts! The worst part, though, was the sheer loudness of the speakers. We couldn't hear ourselves think, it was so super loud in the there. Even for a sports bar environment (which it's really not advertised as), it was way louder than necessary and there were speakers everywhere, so we couldn't ask to move tables. The server couldn't even hear, we repeated ourselves several times. It was relief to leave, we won't be going back.
(2)Lindsey Ramona D.
My friends and I come here every Tuesday/Thursday for the special on wings and usually the service is acceptable but tonight was just awful. We got seated right away but it took forever for our server to come and greet us. We were about to leave when another server took our order for the server that was originally supposed to help us. When our original server came he didn't even greet us, he just gave us our waters and walked away. RUDE. They barely acknowledged us and when our server asked if we wanted refills on our water he took 10 minutes to come back and refill our water. Next time we'll be going aiea Buffalo Wild Wings
(1)Heather A.
Poor service two of the four orders came out wrong and very slow. Got the rest of our meals when we were boxing. Probably won't ever go back. Some of the wings were ok.
(1)Josie C.
One thing to understand before you read this review. Every weekend, yes every weekend, a bunch of us friends (ranging from 15-30 people) like to eat out. We are always okay with the long wait and automatic gratuity and never found a huge problem with any previous restaurants we've been to in the last decades we've eaten out together. Until tonight... Okay I understand that more than half of the people in here SHOULD be drunk right? Especially at 1130pm. So I should really dismiss the fact that our waitress was just "pissy" right? I mean I should be more understanding, you agree? She probably dealt with a hundred drunk, obnoxious people today so I should overlook her snippy attitude when she told us (way before we could even take a seat) that doing 3, yes THREE!! separate checks for our party of 17 is going to be VERY difficult, stressing that it will take a "long time" so we're gonna be waiting a long time in the end. And how right after telling us this, she follows with a, "Well, what do you guys want to drink?" I mean we didn't even look at the menu yet. Or I should really be more understanding that when we asked for one channel to be changed, she tells another guy to do it, and after 10 minutes we see the same guy walking around without the channel being changed. So we ask another waitress to have it changed, and in no more than one minute, it was changed. But I shouldn't be upset right? Our waitress probably worked all day, on her feet, tired. So when she tells us (while giving our 3 separate checks) to walk to the bar to get our tickets validated while she goes to another table and carries a baby and starts playing with her/him, we should allow her to have her rest and fun, right? But the bar told us they don't validate so we have to go back to the front. But it's okay, she might've forgot since she probably had one of the worst nights in her life. Right? Well, to give her the benefit of the doubt, our group will be very understanding and not overburden her with our orders or our presence anymore. Side note: Sadly, my $17 traditional platter (see picture) did not make up for the service. The queso and spinach dip was cold, pretzel was hard, pita chips was stale. On the plus side, the other waitresses did a good job in refilling our drinks. And I always appreciate establishments who even "makes an attempt" to take large groups. And I can't really knock it down to just one star because of one person. So 2 stars it is.
(2)Mika M.
I've ate here previously, and my past experiences were good! However, I went here last week during dinner time, and I waited more than an HOUR for my food to come out. I understand that it was busy that night, but it shouldn't take unnecessarily long. Also, the waitress did not even apologize for the wait. Once we got our food, it was way too spicy to even eat. It was not enjoyable whatsoever. I ordered the mango habenero wings. Yes, it's considered one of the spicier items on the menu, but I've ordered them before and it was not nearly as bad as it was this time. My overall experience was just a disappointment.
(2)Michael M.
Wife and I have been doing a tour of the 'chains. BWW is pretty down there. Boots n' Kimo's-tier waiting with Hooter's-tier food. Wait. Hooters does it better. Wife and I were seated after a long spell and our waiter was a goofy guy who actually sat down with us like he was our buddy. I don't mind waiter antics, if the service is worth a s#it. Our drinks were out promptly, but the kitchen staff straight up forgot our order. The only saving grace is the goofy waiter hooked us up with a trivia game. After a good 45 minutes we got our onion rings and three puny paper tray-cups...the kind that your intermediate school nachos came in full of cold chicken wings. Grease fest 2013! "Dinner" for two=$60isch. Tums another $5. Just buy a Trivial Pursuit board game.
(2)Jimmy L.
Buffalo gives you WINGS! I'm not kidding. Chicken wings by the LOAD. The sauces and dry seasonings are all created by Buffalo Wild Wings. Which by the way, you can purchase at the front of the restaurant if you dare to create your own BWW beast of a chicken wing at home. Parking: You may be able to park in Discovery Bay if you're lucky. However, I believe there is only one floor meant for customers and this place can get packed FAST on some days. The secondary option is to park in the lot above Red Lobster which is the same price ($1 w/ validation). That parking lot has well over 7 floors. Seating: I wish I could tell you the secret to getting seats faster, but I'll just let you in on half of it. While Buffalo Wild Wings does not accept reservations, you CAN call in while you're driving there or parking your car if you expect lines to be long. This will be like putting your name down, but instead of waiting outside, you're actually just trying to get to the restaurant before they call your name. If you miss your name being called, you'll have to put yourselves down again. Service 5/5: Brian was our server for the evening and although I've read many reviews of bad service, our experience here was top notch. He immediately asked if we wanted drinks just as we were getting settled into our seats. When I closed my menu and no more than 30 seconds later, Brian was at our table ready to take our orders. I will have you know, it was not empty at the restaurant. All tables were full at this point, but he still managed to be really attentive. Food 5/5: There are now 21 (soon to be 22) flavors to choose from for your wings. Baskin Robins, you better watch out! No doubt there is a wing flavor for every person out there. If you don't like spicy wings, you can go for something more mild, or something that isn't spicy at all! They are pre-frozen from what I understand, but they are so fresh when they come out of that fryer, you will not be able to tell the difference! I got Chipotle BBQ, Spicy Garlic, and Desert Heat. All of the flavors I've tried were great. Desert Heat is my favorite. Although it is the hottest dry seasoning you can get, I felt the Spicy Garlic sauce was much more spicy than I anticipated, but I'm really weaksauce when it comes to that kind of stuff. Do not rely on the chart to tell you which ones are more/less spicy that others. You can, however, believe Blazin' is indeed BLAZIN' SPICY. You want to try 12 Blazin' wings in 6 minutes? Try their challenge. Good luck! Overall: Great experience. I'll be back again. Question is, how soon? Final tips: 75 cent Wing Tuesdays 75 cent Boneless Wing Thursdays
(5)Jessie K.
YUMMM, a place that is known for their wings has never failed me. My fav food is the big daddy burger? i think thats what its called, with pulled pork, onion rings and then some all in between two buns. Like i said in the beginning YUM! then with a snack order of traditional Lemon Pepper wings and sweet tea to top it off. atmosphere is fun and a great place for a drink and dinner! The reason for three stars because i want there last night and there was a stench, usually it always smells but last night was just very bad. Not only that i didn't appreciate the fact that the table next to us was a group of people who apparently worked there and they were drinking on their day off. Thats cool and all nothing against that but it was the fact that they were loud, rude and getting FREE food and drinks (beers & alcohol) from the workers that bugged us all a lot. I mean if your getting free shit don't make it known, be discreet about it.
(4)German R.
I'm sure some people have already said this but, this is a SPORTS BAR!!! Not a fancy posh restaurant. My experience was great. Took the fam bam here and it was everything I expected, except for the mango habanero wings. I think I found my new favorite wings. Just the right amount of kick with a sweet finish. Staff was friendly, all joking and laughing with each other, which made for a care free relaxing environment. Beer was great. Wings were awesome. Service was friendly. Would definitely come here again
(5)J And L F.
Went on a Sunday to enjoy a beer and catch part of a football game. Place was packed with people enjoying a variety of football games on the numerous tv's. Felt a little uncomfortable with the fact that they allowed children in the bar area where a lot of drinking and adult language could be heard. Something to remember when going here to watch games..... People line up before the restaurant opens early in the morning and the first ones in get to dictate what games are played on specific screens along with which game audio gets listened to over the speakers.
(3)Aleka Y.
5 stars for their traditional chicken wings. Very crispy and flavorful but minus one star for timeliness. Guess I'm just much too used to cali timing and not fully adjusted to island time lol...basically a 15 min wait becomes a 30+ min wait. I just call in my orders and on 15 mins minimum. Got my order to enjoy back at the condo with the bf!! Ono wings for sure!
(4)Danielle G.
The staff is super friendly and the servings are larger than I expected in comparison to my home BWW.
(5)Bruce T.
This is a review of the Waikiki location only. I love me some BWW! It is a guilty pleasure of mine...some good HOT wings and a beer. Love to also indulge in some fries (but add the Salt & Vinegar rub to them for an awesome taste sensation!). Fun place to hang out with friends and eat some tasty wings. The bar area is best place to hang at. The bar staff are great and faster service it seems.
(4)Jordan Aaron C.
EXTRA CRISPY At one point in my life, I was going here weekly for their wing Tuesdays or wing Thursdays for a cheap dinner. I really love their wings here and the price is ridiculously cheap. 50 cents a wing (wells at that time it was). I haven't gone in a couple months, but talking about it makes me want to go. +PROS + Cheap and tasty wings +Awesomely Cheap Happy Hour Menu + A long list and range of flavors from sweet to spicy + Saucy and Dry Rubbed Flavors of wings +Bar and Dinning Seats +Awesome servers who seem to always give you free and unlimited cups of ranch +TVs everywhere +Clean restrooms -CONS -Long waits at night -Sometimes they run out of Rice -Parking structure is small and tight -They make you park at Red Lobster which is a little far away -the servers seem to serve you once and take a while to come back (in the Dining Area) -The Long wait for your wings to be made TIPS I suggest you go after 930ish on the wing days for a shorter wait and sit in the bar area. The bar area is walk in only, so just walk straight in and find tables. The service in the bar area is excellent. We never have to waive down anyone when we are in the bar area. Someone will always be at your service. When ordering wings, get them EXTRA CRISPY (if you get traditional wings). They will cook the wings for about 15 minutes longer, but it will come out better. The wings won't be too chewy and the meat won't be too dry. I like it extra crispy because the skin will be crispy and the meat will fall off the bones. Follow my tips for a better experience, but overall they should work on their service. I can't blame them on the wait time to get in, but poor service at a busy place means they are taking on too many customers then they can handle.
(3)Alessandro A.
Tuesday afternoon! You know where I am! $.75 wing Tuesdays. Asian Zing. All flats. Extra crispy. And don't forget the basket of wedges with Dessert Heat dry rub dipped in ketchup with Tabasco sauce mix. And all the TVs helps keep the ADHDADDAADD in check. ;)~
(4)Michelle M.
I frequent this Buffalo Wild Wings location A LOT. And when I say a lot, I mean at least once a week. I've gone to the Pearl City location numerous times but I would rather drive all the way out to Waikiki instead of going to Pearl City BWW. The bartender Kevin is great, he always came back to check up on us. At the Pearl City location, service was terrible. I will ALWAYS go back to the Waikiki BWW because they give the best service. Don't take these bad reviews too literal, come check it out for yourself.
(5)Darrell S.
I've eaten at many of these in the states and Its usually a decent meal that everyone in the family can agree on. While on vacation we came across this one while walking back from the mall to our hotel. I honestly didn't expect anything different. I must say the service was Extreamly fast that night. From the time we ordered till we received our huge order may have been 5 min. Our order was fast, correct and very good. I was impressed. Service was prompt and the wings were on sale! Great value and I will definitely repeat when In Waikiki.
(5)Lei N.
For a late dinner, I joined my friend who invited her friends. Since she assumed that they were already inside we walked around the restaurant looking for the table they were sitting at. Since we couldn't spot them anywhere, we sat ourselves at a table near the windows. It wasn't totally packed, there were a decent amount of parties scattered throughout the room. It took a while for any server to come by and get us our waters or if we needed anything. At the tables there's already two menus to look at, another for their drink specials (I think). Since it's my first time coming here I wasn't exactly sure what I should order but I wanted chicken wings, and ordered some fries--sharing with Gail. Once again it took a while for our orders to arrive. The first to arrive was the ultimate nachos that someone had ordered. It was HUGE. A little while later the wings started to arrive. It's five to a plate and they gave extras for the bones I assume. A lot of sauce, I really like it. I wished I had more. I tried the honey BBQ this time. As we asked for our check, it took a long time for our server to come back and retrieve it. Overall, service was really slow even though there weren't many parties. I will come back for the food though.
(2)Antonio H.
Soooooo many wings to choose from ... I do like their theme. It feels like a sports bar it's prefect for big game days.
(4)Kelly D.
Not even half a star. Service was bad terrible! !!!! Waited 20 mins for appetizer. 45 mins to 50 mins for main course. N no discount. No sorry. Just please hold on kitchen backed up because ppl with large group is being served first. N a couple came after n they got served first. Sorry bad service no tip. And the perky young haole guy only checked up on us once. Sorry but some ppl gotta go back to customer service school. Thanks!
(1)Tamarah G.
The service here really depends on the waitress. Usually the lunch service is good. All of the staff is friendly and the service is quick. I've had a couple rude waitresses in the evening, maybe because they're busy, vut still not an excuse. The food is consistently good. You can't go wrong with the take-out.
(3)Clara H.
Came here for the first time. BWW is fairly new and I wanted to try their wings. Luckily, I came on a Tuesday which is their special 50 cents/wing special. I got five different flavors (sorry, I can't tell you which, because I forgot...) they were okay. I don't think of them as anything special. Not much meat on them and they were sort of dry. And the wait was normal, a little on the long side. It took about 25 minutes after ordering for it to come out.
(3)Pam C.
Talk about rude staff. The manager of all people came back to our table after one of his employees brought out a larger than ordered beer and wanted to take my husbands beer away and pour it into a smaller glass AFTER the waitress who mistakenly brought it out said it was fine and would take care of it on our check. Clearly the staff needs to learn how to communicate and pour beer in the right size cup. My husband was mad after getting the run around so needless to say we left. Would rather spend our money some place else that doesn't have a rude staff.
(1)Stephen B.
So this is my first time dining at a BWW so I really couldn't say if my experiences are synonymous with the corporation (AND BOY DOES IT FEEL CORPORTATE) overall, or just this Hawaii location. With that said, the whole experience was a big, fat MEH that left me feeling angry I didn't go somewhere else to gorge on unhealthy food. I've worked in restaurants for a really long time in all sorts of front of the house positions, from the bar where I am currently to busser where I was at 16. REGARDLESS of my position, I was always taught that if you are walking by the host stand and see guests waiting, you DROP WHAT YOU'RE DOING and seat them. If you can't seat them, at least acknowledge them and say something like "BE RIGHT BACK FOLKS!!" We walked in and pretty much just stood there for at least 5 minutes whilst everyone and their mother walked by without even a glance in our direction. Mind you, the place was DEAD! When a host finally did come back, he said simply, "Where do you want to sit?" What do you mean, sir? I'd like to sit somewhere with food! He said, "Honestly if you want better service you should sit at one of the high tops..." Clearly, the guy wanted us to sit by the bar and at first we walked over there but then stopped thinking, "....Actually no, we came to DINNER and we want to sit at a table..." Anyway, that's enough out of me...People have bad days and restaurants have bad shifts. My real gripes are with some other logistical aspects of it: 1. All burgers cooked to a temperature of Med Well....SAY WHAT?! When I asked about this my server said, "...yes well unfortunately it's a guideline here in the United States..." SAY WHAT (part 2). Let's be honest...It's about protection from law suits and being faster, not having to have your grill guy worry about keeping things on the grill at different stages of preparation. Well, I came out craving a burger and this left me feeling quite put off...Almost laughable. 2. We ordered the wing combo for close to $17 (Waikiki prices). We picked two different sauces and while they were both tasty, they were so far from evenly sauced it led me to believe they simply dumped them on top of the wings...No tossing to be had. 3. 2 people splitting a ton of different dishes. We asked for some appetizer plates...The restaurants I grew up in taught us that as SOON AS THE ORDER IS IN, you head to the table to preset things like ketchup, app plates, etc. When we finally found our waitress to ask for these, she came back with paper cartons..."These are our appetizer plates..." So basically it is what it is but in my opinion, the place needs to stop worrying about trendy looking menus with catchy phrases and divert some resources into training the staff. Rather than teaching staff to ask me if I want blue cheese and celery with my wings (they figure if you say no, they won't waste the food cost), teach them about time management and proper serving techniques. Rather than worrying about making sure every burger is properly burnt and hockey puck-esque, worry about executing the menu items to spec... Ahhh, sorry I'm venting and being holier than thou but I can't help it. "The burger has to be med well because of the country standards......." If you look up "MEH" in the dictionary, this place will be pictured.
(2)Jon W.
I had fish tacos and wings. The fish tacos were ok but the wings are crap. How is this place still open. I got a regular medium wing sauce and it sucked. As I'm eating these bad wings, I'm getting annoyed because the restaurant is blasting this horrible preteen pop music. I look around at the other patrons and it was what you would expect in a sports bar at 3pm, a bunch of 50-60 year old men. Yet they pick this garbage to make us listen to while we are eating. Before I left, I saw the stupidest thing I've ever seen in my life. A man in his 60's a few seats down from me tried to order a beer and they wouldn't let him order it unless he showed his ID. They said it was policy and he finally gave it to them. I'll say this, if there is ever a reason to use the "R word" here it is. I won't come back to a Wild Wings ever. Not only are the wings lacking, I won't support a company that doesn't support common sense.
(2)Jacob H.
They were really busy today despite the hurricane "warning". They had very few on their waitstaff but we still got our drinks and food in great time. Our waiter had 14 tables of his own and still catered to my every request. My order was missing a few things I ordered specifically but he rushed to fix each one. No complaints from me! Our food was fresh and very good! Our game was on and we're happy! Go Rams!
(4)Will C.
We went here for lunch and to watch some preseason football, I'm not sure if they were understaffed but it took 20mins to see the waitress. A couple sat down after us and they ended up getting take cause it was so slow. The food was real generic. I will give them another chance someday but first time was bad for sure
(1)Aaron R.
I've came here today for a small dinner with my girlfriend. Once we got here we've notice that there is only a little amount of people. I Assumed that service will be great because if it and I was wrong. Our waiter was rude and we waited too long (a hour) for our "medium traditional wings and we got boneless wings instead. Our waiter wasn't professional nor polite to us. and don't get me started on long it took for our check. So overall we stayed for 2 hours. The only reason why I gave 2 stars is because the wings were good. Overall very very very bad service. But the wings that we got (honey BBQ & asain zing) was good, as always
(2)Paul R.
Good service, great environment. This Buffalo Wild Wings is relatively new, and I was pleasantly surprised because the area doesn't have many big name restaurants. The venue is quite large and can hold a good number of people, so getting a table isn't too hard. This last trip we went on a Sunday after noon and it was PACKED, but we were still able to find seating at the bar. We sat down, and ordered a beer from the bartender whom was pretty cool. First thing I noticed was how clean everything was; from the counters to the beer taps. TVs of course were everywhere. I don't know if every game was on, but it seemed like it. I want to say 4 or 5 different games and the screens were set up to be seen from any view point. The crowd was friendly and loud cheering for their teams. Food came out and we ordered way too much. Typical american sports bar food. I got mozzarella sticks, mini corn dogs, some mushroom thing, and then our wings. I had Buffalo, and Honey BBQ because I can't handle too much spice :/.. Everything came out in a timely manner and was good. No errors. Well done BWW.
(4)Michelle E.
I've been here many times and it's always the same issues I have. 1) bad service; some of the waiters/waitresses does not have a good attitude, and the food service is sooooooo slow. I swear to god it took like half an hour for my family just to get our orders and we're only 4. 2) food quality; to be honest it's like any other chain restaurant it tastes like everything's premade. The sauces aren't really great. I honestly think the best sauces are honey BBQ, and garlic Parmesan. The rest are just either all about heat or mild. The prices here are a rip off too I personally feel like we could've got more for the price we've paid. If you're a noob or first time coming here I recommend you come on Tuesdays or Thursdays for the 75 cents deals.
(2)Shannen W.
First time eating at this BWW location. We usually go to the one located in pearl highlands. Those are completely 2 different vibes!! The Pearl highlands one is very loud and always busy. Idk if it's because we came to the town one on a Sunday but it was a much calmer vibe. No wait, food came out hot and fast! Servers name was Michael (Mikey) an he's the reason I gave 5 starts!! Best waiter I've had in awhile. Great service, recommended and suggested items. Checked on us, but not every 5 minutes ( I hate when waiters check on you every minute!!) overall great service!!
(5)Kevin C.
This place is horrible. Same thing everytime I go. Slow service. Ten mins plus just to get a beer. I ordered a snack size of traditional wing and I never even received them. Ordered another beer she came back five mins later and asked if I wanted another beer mind you I never received that second one yet. And this is constant every time I got to this bdubs. Since the bdubs in Pearl city opened this one hasn't been as busy and you figure service would pick up but it has fallen off.
(1)Jordan S.
Lots of different kinds of wings to match every taste. The fried pickles are also pretty tasty.
(3)Jeff G.
Not great, but not bad either... Really nice staff, food is overpriced, even for Hawaii... Lots of beer on tap. I would come back again, but would check to see how busy the yard house was first.
(3)Ana-Alicia C.
Very nice server, buffalo wings were great for my boyfriend. Manager was nice enough to give my kids one hat each. Food was good.
(4)Julia S.
Went on a slow night, and service has gone way way down. I felt like none of the workers wanted to be there, especially the chick who served us. She was so monotone I thought she was clinically depressed or something. The place was empty, and quiet! Which I guess is because the workers weren't making much of an effort to liven things up. Wings were still salty, fried goodness. And the veggies were still clean and washed. Thank gosh or else I would've just stormed out. The experience was ruined the moment we met the sloppy host and got sat, I was praying the food would deliver and satisfy, which it did. Parking is now $1 for 4 hour validation Just not as fun to go to anymore, and honestly I'm not excited about going back. I'd rather take some cyanide, lay in bed, and munch on homemade chicken with bottled wing sauce.
(3)Joseph A.
Love buffalo wild wings food.. but the service there sucks. I am a server and I was with a bunch of friends that are in the restaurant industry as well. (Bartenders and hosts) our server didn't run our drinks, pre bus the table, or run our food.. and checked up on us once in the past two hours... we finally tried to look for our server for our check and when we asked for it she went to talk story. We waited a while for our check while she was chit chatting about her summer trip and her move.
(2)AJ D.
Service was rather abysmal. Huge group of people waiting to be seated by a hostess who only appeared every 10 mins. When we were finally seated we ordered immediately to avoid further waiting. We only ordered appetizers and we waited a full hour with absolutely no service or check ups. It wasnt until we stopped two random servers and asked them where our appetizers where until we got our food another 10 mins later. Food was good but portions were extremely off. Had three orders of fried pickles and one basket had less than HALF of the other two. Food tastes great, but getting it is a challenge. The excuse was being understaffed, but all the staff was tending to the bar. If you dont want to wait, make sure your in the bar. And if you want service, you may have to be bold and ask for it.
(2)Jennifer K.
I came here for the first time ever last Saturday for lunch with a few of my friends. The place was pretty empty so we didn't have to wait for a table or anything. We ordered 50 wings and a sampler and potato wedges And amongst the 5 of us, it came out to about $15 including tip each. For every 6 wings, I believe, you're allowed to pick a seasoning or sauce. Since we had 50, we technically could have picked 8 different flavors but we decided to just select 5. We had the mango habanero (a little spicy but sweet), Thai curry (tastes just like yellow curry), buffalo, Asian Zing (it's sweet yet spicy as well, with a taste of thai chili sauce), and the parmasan garlic (my least favorite). My favorite out of those five had to be the mango habanero even though my spice tolerance isn't very high. Our server also informed us that we were allowed a dressing (Ranch or Blue Cheese) or carrots or celeries per each 10 wings. So we opted for 4 Ranch dressings and a carrot and just ordered another dressing for 60cents. I'm glad we had the carrot because it really helped offset the spiciness of the wings. As for the flavor of the wings, I felt that after a few wings, the flavors all blended together and I quickly grew tired of eating chicken wings (technically I ate the drumsticks). I didn't really like the wings too much but my friends all seemed to enjoy themselves so it's probably just me. Our server was really friendly and the only offset was when we were ready to pay. It took her quite a while to return to take our money. I understand however that was the time they got really busy at..but she also knew we wanted to place a to-go order so I feel she should have came by if anything to take our order so we could get it in. It wouldn't take any more than a minute to take our money and our order. One other thing I also like about the place is that they have a bunch of wipes available on each table which made it quite convenient since wings can get messy.
(3)Sergio L.
Great wings and beer. TV's everywhere! staff is nice!
(4)Justin C.
So you may have to wait a while on thursdays for the specials on wings.. but i think its totally worth it.. Great place to hang out and relax after work..there are tons of TV screens to keep your interest. They add a level of personal involvement with the waitresses when they sit down at your table to place your order in. So far I like all of the wing flavors. My least favorite is the Asian wing, I think it is only worth trying one or two but thats it. Disclaimer: they charge you for ranch sauce.
(4)JoaquÃn S.
The food here is awesome and the atmosphere is cool. Our server Nissi was so friendly and accommodating. Made this an enjoyable experience.
(5)Amy Y.
The blazing chicken flavor wasn't that spicy...when I ate it that is. But my friends were complaining like crazy once they tasted that chicken. I just didn't like it because it was too dry. Oh that was included in the "the sampler" appetizer. That includes, onion rings, mozzarella cheese stick, and nachos. That plate was definitely damn good! We also order the honey bbq and buffalo flavor wings. One flavor for every 6 wings. I really love the honey BBQ flavor. The buffalo flavor medium was too salty. But I guess the blazing hot wings got to me in the end because I had to drink my friends water after hers got refilled. Service was slow, it wasn't that busy either. Our water wasn't refill until it was all gone, and only my friend's one got refilled and not ours. Didn't get enough napkins until we ask them. Our server didn't mention about the Tuesday wings special, and we forgot to check our receipt if it said that. When about to pay, it took forever for the server to come, and we thought we were suppose to go up to pay. But they told us to wait for our server.
(2)Chanele R.
I've came here a couple times and today was one of the worst service I ever got. It was just S L O W. Our waiter never took the time to even help us. All he did was take our order and we never saw him again throughout the time we dined in. I mean I understand if they were busy, but no! Hardly anyone was here and we still didn't get acknowledge after we sat. We waited over an hour for our food and when it finally came out, it was wrong. The whole order..... So we had to wait, again. (Almost half an hour) so by this time we wanted to walk out and we were hungry, esp after a long day of work & school! So we finished our food & my boyfriend and I was looking for someone to help us. The only person that actually came was the manager. So thanks to him. & let me put this out there, I'm still at bdubz waiting for our waiter to give us our check and it's been a little over 15 mins. He's going to every table asking how they're doing and if everything is okay except us. Pretty darn rude if you ask me.
(2)Lauren K.
Really fun to go here for Wing Night on Tuesdays for traditional wings with a good size group of people! 75cent wings with a minimum of 5 in any sauce or rub you want. The drink specials are not as good of a deal but still taste great with a spicy basket of wings! Plus the trivia in the bar is fun play against your friends :) you can use the mobile app or ask your server for a trivia remote/board to play.
(4)Savina C.
No bueno How can you have over 10 staff working and yet no service. Well ask Buffalo Wild Wings.. I met up with some friends around 4:00pm, and was not busy at all. Mind you I went to buffalo wild wings a few weeks ago in LA and it was pack because of the kings hockey game and yet the service was wonderful! Anyways, when I got there my friends still didn't get their food. I was at least 15-20 minutes late. I sat down and knew what I wanted.. I would say a good 15 minutes of waiting and still was not acknowledge by the server. At the 20 minutes mark my friends are done eating.. This whole time I saw at least 5 servers walking back and forth. I just made it a point to flag a server down to put my order in.. And what happens next.. Our table server all of a sudden knew we exist and refilled our waters after was requested to the other server.. It was a lot of waiting game.. The manager walked by and we had to ask him for our check.. I know it's 60 cents a wing Tuesday but I would never want to go back.. The experience was awful... Come on, if I could get excellent service on a night of game in LA.. Really.. Hawaii.. Really
(1)Arielle J.
This is the kind of place where you are not asked what size of something you want on purpose so you are charged for more. If u dine in, 9 out of 10 servers there will forget what you ordered/asked for/make you wait ridiculously long for everything--- including the check which as a server myself I will never understand. If people want to leave let them leave!!!!! Turn your table ya slow poke. Also. I have promised myself to never order take out from BWW again because they have only gotten my order correct once. It super frustrating when you feel like you have to help other people do their job for them. I shouldn't have to ask you what your specials are today, I shouldn't have to try to figure out whether or not my ranch/blue cheese will be included or I will be charged extra, I shouldn't have to ask u three times for a box, I shouldn't have to ask 20 minutes ahead of time for a check, and I shouldn't have to get home to find I paid for/was given the wrong wings! Etc.. Ugh.
(2)Crystal N.
The pita chips they serve with the spinach artichoke dip is delicious! Crispy on the outside and slightly chewy in the middle.
(4)Jossi M.
Went for the 75 cent deal on Thursday. Great service! Wasn't crowded! Got my favorite: mango habanero! Tried a different flavor, some type of jalapeño one which is my new favorite as it was sweet spicy and amazing! Tried the pretzels for the first time which were better than I was anticipating! They were soft and flavorful! The wait staff constantly checked up on us! My sangria was amazing as usual. The parking is only a dollar for up to four hours.
(5)Stephen F.
Pretty standard BW3'S. The service is decent and friendly, and the food is right on par with every other one I've ate at. Forget parking though...like everything else in Waikiki, if you can't walk you're better off just taking a cab.
(4)Thomas B.
Good food, love the cook. Waitress a bit fake, as the woman says. It was brazillant. Actually bartender was pretty chill, as in cold as ice, the other was .awesome. go for the wings.
(4)Vivian L.
The service for this place is HORRIBLE! My god I don't know who's training these people or if the manger is always non existent to see how this place is running downhill. Ive came here a few times and their garlic Parmesan is always out so I just choose something since Im already here.. First time my bf came here with his friends and it was packed so they were placed at the bar. Took about 20 mins for the server to run the bill and another few to give change. pretty ridiculous. Probably catering to some hot girl at the end of the bar thinking her tips were more important. Anyways, me and him came here around 11 am, he ordered the Spicy garlic, i got the teriyaki & honey bbq. The traditional wings are good and the portions are good too. Our server was pretty annoying, probably didnt see highly of us thats why he did not even bother. Just because there was a "family" behind us and older looking couple he served them first while they came in way after us. This is probably just a rant review, sorry. We were finished and it took him literally 5 "eye contact" stares to ask us if we were finished. never asked if we wanted boxes. I asked for them. he gave us 3 boxes and of course no bag... fucking serious? thanks dude. As we watched him pack the other tables food for them and gave it to them with a bag. As if we had done something wrong to him. 3 stars for the food. its decent but the service is what keeps people coming back. This place is really "white washed." we left the place with no employees in site.
(3)Ai C.
Our late night chicken craving went from GOOD, BAD to UGLY! We decided to order the wingless chicken and another side. Our server was prompted, courteous and our food came in a timely manner (GOOD). We were excited to try the wingless chicken; to our discontentment, the chicken was cold, dry, overly battered (BAD)! Sadly, we had an UGLY dinner!
(1)Crystal O.
Tried this place for the first time today... my mom and I tried the cheese cord appetizer which we thought was pretty good. I forgot the name of the burger she had, it was huge and she really liked it. I had the jerk chicken sandwich, I liked. The food was average, I'll have to give this place another try so I can get some wings. There were a couple of flavors that caught my eye. Everything wasn't bad, but I was not impressed with the service. It was mid afternoon so we were sat promptly. We were greeted by our server and ordered drinks. Ordered our food soon after,which also came out promptly. But once we got our food, never saw our server after that. He didn't come by too see how things were,and never bothered to refill our waters,which were empty half way through the meal. Then, out of nowhere he shows with our bill,drops it on the table without even removing any of our soiled dishes,and then walks away.... I was not impressed at all... the only thing making me want return is to try a couple flavors of wings. Hopefully next time the service will be better or I may not return...
(3)Andie H.
Mmm wings. I'll admit this is my favorite place for friggen wings. Boneless Thursdays, oh thank you to whoever created that! Trying all the sauces...money. So why only 2 stars? Parking and service. Parking, only because I hate navigating that lot, it's tiny, and it's actually a lot for the condo peeps and Alamo? Hertz? One of those car rental companies. More for those visiting and are just randomly walking around that area. I have more of a gripe with the service. Now I've never been to a mainland BWW, but c'mon, a slow Thursday lunch hour we should be getting the best service....right? Naw. Slow service, forgetting orders, not refilling drinks promptly with only 4 other tables....gripes. The potato wedges and the endless sauce picks (me and sauces!) are the balancing act on this place. I think even hooters has better service...AND they got some hot chicks workin (a woman is allowed to appreciate her kind). But since I have yet to find a better hot wings place on Oahu, this place will have to satisfy the cravings.
(2)Amy G.
Came here for the first time with a few of my friends. I ordered the spicy garlic and medium wings (10 pieces for $6 on Tuesdays.) not a bad deal at all. I also got a side of rice b/c i wanted to make sure i was full before I left. Both were ok. Nothing special. I loved that they came out fresh and hot. But I don't think the sauces were anything I'd go out of my way for. I also got to try some of my friends (Parmesan garlic and bbq honey). Again, they weren't fantastic, but they were good. maybe i'm not as big of a wing fan as i had thought? Anyways, the food wasn't bad so i'm not complaining. I would def come back on tuesdays. The service was great. Our server, Eddy, was super nice. He kept checking up on us (but not too much) and he was very patient with our orders. He didn't seem rushed even though it was a bit busy. The parking is a bit confusing and can be tight. And also limited. But it is validated for $1 for your whole stay! that's pretty good considering its Waikiki.
(3)Heather T.
Overall experience: mediocre Food was underwhelming: we ordered boneless buffalo wings, soft pretzels, and the garlic mushrooms. The only food worth coming back for were the pretzels, but why venture into waikiki just for some soft pretzels. The buffalo wings were more like popcorn chicken, and they must've used the smallest mushrooms ever. Oh and all the food is served on paper plates, could they be any more wasteful?
(2)Kelly G.
Great improvement on the wings last night! I guess that will happen when the place is almost empty on a Wednesday night. Got 6 of each of the following: Hot BBQ, Asian Zing and Parmesan Garlic. I enjoyed the HOT BBQ immensely and the Parmesan Garlic as well. The Asian Zing wings were on the dry side though. At least they got our order right this time! Also got onion rings on the side. Came out hot and crunchy. To top it off though, our waiter was great and gave us at least 3 baskets of celery to help fulfill my daily vegetable requirements! For drinks, tried the Patron Mango Lemonade and the Fruit Punch? The Patron Mango Lemonade was nice, but I was hoping for more of a mango flavor since they advertised that they use mango puree/juice. The Fruit Punch was smooth, could barely tell there was alcohol in it, almost like a Smirnoff Ice drink. All in all $45, not including tip, so on the pricey side, but well worth it when its done right.
(4)Gaelen L.
Rude and unprofessional. I typically like BW3s. I love their wing sauces and anywhere that plays sports constantly gets props in my book. But the staff at the Waikiki restaurant were completely rude and unprofessional. I ordered 320 wings for an office party that I was throwing. I made sure to order a week in advance so that there would be no issue. I was told that the wings would be ready for pickup at 11:00 AM which was perfect because the party started at noon. They even called twice to confirm the order and time. When I arrived early, the doors were locked and they opened the at 11:15... AND WINGS WERE NOT EVEN DONE! I waited an entire hour! Missing the party! When they came out, they gave me 320 plain wings, sauce on the side. Not what I wanted nor did they even ask if I wanted to "spin" them myself. When I complained, management said that their priority was to the seated customers! No apology, no refund, no discount... NOTHING! This will be the last time I ever visit a Buffalo Wild Wings anywhere and I will make to tell this story to everyone I know. Thoroughly pissed off!
(1)Debbie L.
I don't really eat this kind of food. But I go a lot because my boyfriend likes coming here to watch football and basketball games. When there's games, it gets REALLY crowded. So if you're trying to watch a game at BWW, you should arrive at 30 minutes before it starts. If you're just craving some wings during football and basketball season, make sure you check the game times or just order take out. Their customer service is great here and they always try to find a table for you whenever it is crowded. I usually order the traditional honey bbq wings and my boyfriend loves the chipotle bbq and spicy garlic wings. I've also tried their chicken tender salad, which I don't care for. However, if you like salt and vinegar, I suggest you ask your server to have some sprinkled on your french fries! That is probably my favorite thing to order here. I don't usually drink much, but whenever I come here, I have to order their strawberry lime bite mojito. On tuesdays, you get 60 cent wings. But if you come on another day, use your ID card for 6 free traditional wings when you order 12.
(3)karen b.
Food was the same that you find in all the locations, wings really don't change. The waitress we got was just not working for me, hence the 3 stars. We ordered chips, which are bottomless, and kept having to ask for more after she would grab the basket and not bring more or ask if we were done. She also had some snarky comments about my request of beer (Hef, which they don't have at this location) and that although she "didn't drink beer because it was tacky" I might like (insert brand) since other girls seemed too. Well, since I was paying her tip she could of upped the courtesy and downplayed the snooty on all that. Didn't help her in the end.
(3)Inga S.
It's a great place to have beers and go to a game but I was honestly SHOCKED by how salty the food was. Perhaps it was just the day? I've gone to BWWs in different cities and this one was by far, disgustingly over-seasoned. AND, I ordered the wings. It can get a bit crowded so sometimes it's hard to get a hold of a waitress, be a little patient....while drinking a copious amount of beer.
(3)Marella G.
After months of wanting to try this place out, my boyfriend and I finally decided to go tis past Tuesday since it was 75 cents per wing. They tell us it'll be a 25-30 minute wait and we were fine with that. Ended up being about 50 minutes. They seat us and our waitress takes our order pretty timely. After more than half an hour of waiting for our food, she FINALLY comes up to us, glances at our empty table, and leaves without a word. She comes back a couple minutes later and apologizes saying it will only take a few more minutes because "they're backed up back there." She leaves then comes back 10 minutes later FINALLY with our 2 (2!) orders of wings. Worst. Service. Ever. I mean, seriously? Even the party of 5 next to us got their food before us when they were seated 10 minutes after us! Come on B-dubs! It's Tuesday--obviously it'll be hectic because you guys have a promo. Learn to keep up with the demand. I'll admit, they have really good wings. But, having to wait about 2 hours just to eat some chicken? Not worth it. I'd rather order Dominos.
(1)Bryan S.
if you don't mind homophobic slurs, anti-semitism, and profanity from the staff while you eat and drink trying to catch a game, this is the place for you! I on the other hand, was disturbed and offended by the staff during my recent experience. service: sure it was slow, wednesday at 2p, but that doesn't give the 2 servers to hang out with the bartender while she was doing homework for the majority of my visit. calling each other g@y or f#g and saying that you have a "jew-fro" while working is just short of professionalism. supposedly one of you just got a second job bartending @ Hale Koa? good luck you schmuck! food: had the buffalo chicken wrap, which was quite good. beer: winter seasonal has always been my favorite. overall: can't get past the staff conversations. otherwise would have scored a 3 or 4.
(1)Mike Y.
Be prepared for a $10 cover charge for UFC fights... That being said, there are a good amount of tables and a ton of TVs... if you arrive early enough. The fights start around 5pm and they start to charge cover at 4pm. If you get there around 4:45 most of the tables are gone and they will post a sign that says standing room only. LAME! The food is your standard buffalo wild wings fare. I feel like the wings here are a little small compared to the BWW on the mainland... maybe I'm just imagining this? All I can say is the atmosphere for the UFC is great over here and the TVs are all pretty clear. I went downstairs to Snappers and that place is awful... just get to BWW early and get a table.
(4)Maria S.
Good atmosphere, good drink specials..food on the other hand not so good. It's not terrible but I've def had much better than the food here
(3)Michelle R.
Never go to a buffalo wing place and order fish tacos. Holy Diarrhea. Had the runs all night. NEVER AGAIN.
(1)Nicole M.
I love to suck on their chicken knobs (aka bones). Yummmm. Best wings on the island.
(4)Gemma R.
Total with tip $42.00 24 wings - Parmesan garlic, honey bbq, asian zing and hot. 1 baked of fries 1 mango lemonade - delicious 1 coke Server - Issac (hopefully that was his name, it was on the back of his jersey) Came here yesterday around 12 to watch the Steelers/Bronco's game. It was packed, filled with men, way too many tv's and loud. What would anyone else expect. It's a freaking sports bar. Seating was first come first serve, we stood around for a bit before grabbing a seat. Right when we sat down, our server quickly came to our seat and took not only our drink orders but our food orders. We got the drinks quickly and shortly enough, our food. Our server Issac was awesome. He kept checking in, refilled our drinks
(5)Logan M.
Went to Buffalo Wild Wings for my birthday last night and I had AMAZING service. Shouts out to Yves for being our server last night. He really made my birthday awesome! Thanks bro
(5)Sharon K.
Terrible terrible service! Don't ever come here for take out. My friends and I wanted to try this place out because of the hype in the mainland and commercials, but oh my word never again. We ordered like 8 different wings to go and looking at the price we expected to get full off of it. When we went to go pick up our order it still wasn't ready so we paid and waited for 15 more minutes. It finally came out and it seemed a lot smaller and lighter than we imagined. Just to double-check (because of our handy-dandy yelp) we opened our order to see if they got the wings mixed up (since yelp reviewers said they often did) the wings were like the size of our thumbs, and some didn't even have enough of the wings they only put in three in hopes to think that we would just leave. We went back and asked them why the wings were like this. They didn't even apologize they took it back and shoved one tiny wing numb with our order and sent us on our way. We checked again no change whatsoever, but decided that we were wasting our time and headed back. I was so disappointed with this place. Service was terrible, and the wings were SMALL and mediocre. Don't even come here for takeout I still don't understand why BWW has a rating of a 3, it should be a 1. So expensive for such crap. Don't come here, just go to the mainland BWW; maybe they're better at what they do than the BWW here.
(1)Berneta A.
This place always seems to be running out of items or have already run out of items every time I go there. For example tonight, my friend asks for a corona and the server informs her that there are only two left?? How can you only have two left? The previous times I have been there they have been out of Miller Light, Wings, Rumplemans, and on one morning for Sunday football they were out of coffee?? Come on you guys you kill me when you do this! You are THE place to catch Sunday morning football games but I'm not a human being without that caffeine and you all sure do make it hard for me to remain one by running out of coffee!! All in all I've got to give credit to all the servers that my group has had for Sunday mornings. We can be a challenging handful especially when our teams are winning and losing but you servers never make us feel dumb about our antics. I've also got to throw in there that the Coin Toss Flat bread with Asian Zing sauce is by far the best breakfst item ever and what I look forwad to eating while watching the Patriots destroy all other teams!!!
(3)Brian S.
I enjoyed on my recent trip to Hawaii. I love BWW and wanted to get some business information about this location. I wonder if its a franchise or company owned store? I really wanted to talk to owner or manger but both were unavailable. Maybe one will see this and message me? I hope so...
(4)Janette P.
Best service we have recieved all week on the island. Kevin our bar tender was great. Very friendly and gave us great places to visit while we were in Oahu. Sit at the bar, he gives awesome service.
(5)Kate T.
Wait...What is that I hear? Is that the grunting of the manly man? Did I venture into a colony of men? No looks like I just walked into Buffalo Wild Wings. When coming here you are assaulted with sports memorablia and a man cave type atmosphere. Luckily for me I dig that stuff. I love beer and wings and football so this place was great for me. Ladies, want your man to think your awesome? Take him here during a football game and he will think you are a goddess. Trust me. This place is pretty cool it has good wings, good drinks and is a fun place to watch sports. Plus the service is pretty awesome here. But it's really sad that its in an inconvient location. It's tucked on the edge of Waikiki and you have to hunt for the parking lot within the building. But other than the parking I like this spot.
(5)Jason R.
No value for money. Portions are very small, and the food we did have wasn't very good.
(1)Crystal B.
I was turned on to this place when I was actually in D.C. for a business trip this past November. I went with my good friend from high school and her fiance in Virginia. I didnt know we had one til I came home. I have come here about 3 times and found it to be pretty good. It is always crowded since I take advantage of that .75 boneless or with bone wings special on Tuesday and Thursday. The service is pretty good and the food is always good. I like getting the Mango Habernero even if its a little too spicy for me and I love spicy foods! Its like 3rd from the hottest flavor. Drinks and other foods are decently priced, not too much for a "ballin on a budget" type of person like my self. I recommend this place for you and a group of friends. I wouldnt come here on a date with my boyfriend since the environment is shaped for social gatherings like a good drinking night with friends. I like this place and will continue to come here til I have a reason not to!
(4)Chris D.
food is awesome but it takes FOREVER! servers always seem to mess up my order. Come on thursday as boneless wings are 75 cents or tuesday where bone in wings are 75 cents. If you don't come on these days it is overpriced. However it gets real busy on those days which probably correlates to the slow service.
(4)Elaine C.
Went here twice on our HNL trip. It's a hit or miss place. First time here, we tried potato wedges and an assortment of boneless wings -- hot, teriyaki, lemon pepper, and Parmesan garlic. All were bad except for the hot buffalo wings, which were spicy/tangy to my liking. Lemon pepper was basically lemon/pepper powder all over. Parmesan garlic tasted bland and the teriyaki was just BAD. We didn't want to finish our wings. That's how terrible they were. Avoid this and the potato wedges because all the cheese on top of ours were completely dried up by the time it got to our table. You'd think a place that has 'wings' in their store name would have better wings... Second time we came for dinner and had burgers which was a far better choice for us. We built our own burgers and although the waitress forgot lettuce + tomato on mine, the beefy burger patty was juicy and flavorful enough for me to not care about the missing ingredients.
(3)Yonglin L.
Came here for a "snack", lol. Got the Salt & Vinegar, Asian Zing, and Blazin. The blazin wasn't even that spicy. (I expected spicier, and I've had spicier.) Also rice, and the garlic mushrooms (it was alright) Service was really good! Maybe because it was 3 in the afternoon and only had 2 other tables? Our server was very friendly and came to check up on us frequently, and refilled our cups before it was even empty. Got the cinnamon (bites? Squares? Can't remember) and cheesecake bites for dessert. The cinnamon one was soooo good, even better with ice cream! The cheesecake was okay. Our server recommended the cinnamon too, but we still wanted to try the other one. It's Tuesday, so the wings were cheaper. Overall, the total came out to be $25 for two, which was pretty good! At the end, I was super full, this "snack" was super filling.
(4)Joakim K.
Went in on a Thursday and got the nacho burger and some chicken wings with honey mustard. Totally awesome! Not very exciting on the beer side, but the food and service were really great!
(4)Danielle S.
Dined in with two of my friends on a Thursday night for their 75 cent boneless wings (I still prefer traditional just because its more juicier). The hostess told us the wait would be about 20-30 minutes, but we ended up only waiting for about ten minutes. Once we were seated we ordered our food right away since we didn't want to wait any longer. Our wait for our food was pretty reasonable considering how busy they were. Our waitress arrived with our food and that was pretty much the last time we saw her. The store manager came and checked up on us and brought us our bill. Good place to grab a bite to eat. I come here maybe like once a month since the drive is pretty far (coming from leeward). I can't wait for the pearl city location to open up though!
(4)Jenny B.
Lame customer service. Found a hair in my chicken that looked like pubic hair or just a really thick curly hair. Food is typical so that's whatever. Dessert nachos was the best. I honestly rather go to the pearl city Buffalo Wild Wings instead
(2)Jeremy G.
If you're in the mood for wings there are only 2 choices. HERE and Dirty Lickin's fried chicken in Aiea/Pearl City. Even on a busy weekend you can come sit down at a table in the bar area and get your food without any extra wait. The price is standard for a Waikiki place so don't be supprised if things seem a little higher here than you're used to. Other than that, it's a great place to catch the games or indulge your inner fat kid.
(4)Brian M.
The Good - Wide variety of great wings - Good beer selection - Numerous TVs The Bad - Slow service The Ugly - It takes an eternity to get your server to take your order, and even longer to get your food (usually around an hour on Thursday nights) I gave three stars because the slow service takes half of the enjoyment out of it. If waiting an hour for food isn't your thing, order your food along with your drinks.
(3)Aisha Z.
One star just for the food...everything else like the wait and the service - 0!! They seriously gotta improve on their service...or hire employees who can do way better...my dining experience was ridiculous...from receiving our order after other tables who came long after us to not receiving 5 wings yet still was charged to us...waitress didn't seem genuinely apologetic and always blames the kitchen...I think she may have a case of amnesia because she keeps forgetting our easy requests like packs of sugar or ranch sauce or refills, in addition to the 5 missing wings and a late veggie boat... I do hope and pray that the new location in pearl city will do a much better job than this!!
(1)Misty P.
Went here for the first time for lunch on a Tuesday to avoid the big dinner/sports crowd. I would say my experience here was good. There were about 3 other groups eating lunch in the restaurant so the service, to me, was prompt and friendly. I ordered the spicy garlic wings and the Caribbean jerk chicken wings. My boyfriend had the teriyaki wings. I liked that there was a pretty good selection of beer (yes I had beer for lunch). I thought the spicy garlic wings were good. I enjoyed them, but maybe I love garlic a bit too much, because I didn't really taste much garlic in there. It kind of just reminded me of a buffalo chicken wing. It wasn't that spicy to me either, but as I ate the whole basket my lips did begin to tingle. My Caribbean jerk wings on the other hand, were not my favorite. Maybe I am biased since I make my own jerk chicken with an authentic recipe from an old roommate who was from Jamaica, but I digress... The sauce kind of had a hint of Caribbean jerk allspice, but it was too sweet for my taste. I guess I was expecting spicy and savory instead of sweet. My boyfriend's teriyaki was mediocre to me. Tasted like teriyaki should taste like, but that is not my favorite flavor. The chicken wings were little drumettes so they are small and tiny, but didn't bother me, as they are easier to eat as finger foods. We also had an order of Buffalo fries which are basically fried rounds of potatoes. They are great dipped in ranch sauce. Also, another side note, the sauces: ranch or bleu cheese are charged separately. I was also kind of disappointed that carrot and celery sticks were not included in my basket. You have to order them separately... Overall, I had a good experience here. I'll stick to coming on non busy days/timeframes. Service and food was a-ok.
(3)Andrew C.
Good wings and sauces. Chain style but not too bad.i would go back but there are better local food joints that I would check out before a chain.
(4)Jessica-Nicole U.
So the two stars is mainly because their food just SUCKS.... I don't know why people love this place so much.... it just tastes like completely plastic... processed food! YUCK! And I LOVE french fries but they just completely made eating french fries unenjoyable... Their classic wings are OKAY... but besides that ... yuck.. HOWEVER the reason this place isn't getting a one star is because the waitor I had was one of the coolest waitor's I've ever had!! haha... plus the atmosphere is pretty awesome... a really cool hang out spot... There's a bar area and a family-like area with tables and booths... you could bring groups here as well. Tvs surround the place like fire. I love that they have specials for their really crappy food... I believe 60cent classic wings on Tuesdays and 80cent boneless wings on Friday. Pretty good deal.. $1 validated parking. It gets crowded sometimes but the parking structure next to red lobster validates too.. $1 as well. Oh and I went here for one of those basketball game stuff for the heat... and I did not feel good after... not from food poisoning but just because the food is just so heavily processed, my body did not adapt well.. I had planned to go out that night, but I definitely went home early and didn't enjoy a networking event I went to after buffalo wild wings... yeah ... soo not cool. Just one question that bugs me about this place... WHY do so many people love it?
(2)Sally Y.
Pros: - We had the Mango Habanero, Parmesan Garlic and Sweet BBQ. - Salad: Asian Zing Chicken Salad - Interior is nice Cons: - We had a table, they are sooo small ! ! You can barely fit two plates. Plus they should get rid of the table by the POS, fountain, whatever counter it is. We went on a Tuesday = busy day I know; so of course the service was a little slow. But at least our server was nice: her name start from a A (Portuguese or Brazilian lady).
(3)aja p.
This place is a customer service train wreck but its almost as if the obnoxious, rude host & wait staff is part of its charm. I come here on Tuesdays and Thursdays for cheap beer & wings. You can't really expect more than that.
(3)Joanne A.
My boyfriend loves going to Buffalo Wild Wings for the 60 cent wings special on Tuesdays and to watch sporting events on one of the gazillion tv's that surround the restaurant. I usually order asian zing and parmesan garlic wings, which the boyfriend steals in between of his mango habanero wings. Drinks can get pricey so we often stick to the specials for the day. Service is often a hit or miss, and it may or may not depend on how busy it is. If you have an isle discount card, you can get 6 free wings with the purchase of 12 wings!
(3)Keane S.
Oh Buffalo Wild Wings, your commercials are so good!! But beyond that there's so many issues. Look Buffalo Wild Wings will survive for a couple reasons: 1) For sporting events, tons of TVs and a great atmosphere 2) The wings are solid, lots of flavors, tasty, crispy, good 3) Location, Location: Being in Waikiki it's generally pretty busy and if tourists need to find a spot to catch a game bingo. But it's like they take those golden eggs for granted. My original review was in 2010, now it's 2013 and I'd say I've gone back between 6-8 times. There's ONE waitress we used to have on NFL games who was pretty decent, every other time the service was terrible. It takes long to have them take your order, the food takes long, the beers take long, orders are forgotten. About the only reedeming part of service is the food runners who do a pretty good job when the food does come out. In fairness, this is purely for the floor staff as I haven't sat at the bar yet. Working in the industry previously I just don't get how a place can consistently get chastised for service yet not change anything, management should be embarassed, and if you're looking for a server job and you are half decent, apply here you'll probably be one of the best and make a ton of tips. But my friends and I like sports, and we like wings so I'm sure we'll be back. We sort of expect the service and errors like forgotten items now, we just laugh about it. But it's so disappointing, so much potential. So wild wings it's been three years since review one, hopefully by 2016 things improve to bump this up to a 3 or by golly a 4 star?
(1)Daniel C.
To be fair, this is a 2.5 star establishment. The hostess was very prompt greeting us and seated us right away. Parking wasn't great the day we went because the elevator was out of service and we had to walk around the parking garage to find the stairs into the lobby which took some time. Our server was very friendly and went over all our questions. The food is average and very typical but it's one of a few places that have wings currently in Oahu so I can see why people love this place. It's a great sports bar with all the TV's and selection of alcoholic beverages to accompany the menu. The Blazin' which is their spiciest sauce was very disappointing if you like spice and can handle the heat. Parmesan Garlic was tasty and was 2.5 out of 5 stars for flavor. Spicy Garlic was also flavorful and I would say it was a 3 out of 5 stars. Not my top pick but a place to check out if you like wings and sports bars.
(2)Trish P.
i'm thinking, if you come here for anything OTHER than the wings.... "you're gonna have a bad time." the Parmesan Garlic wings and the asian spice wings are delicious still! the fried pickles are really good too. also had the potato wedges, and those were also pretty tasty. again, AVOID the regular fries... they're kinda soggy, but the wedges are good. also, the fried mushrooms are just meh without the sauce. our server this time was very nice, and very accommodating.... we asked for 6 game controllers, and he searched the entire restaurant until he got us all 6!! AND when some of them weren't working properly, he again searched until he found us good ones! and interesting thing tho - several friends kept asking "is our server stoned?" - i'm thinking he might have just been a little "slow" and not stoned.... but honestly, he was so nice, i don't care if he was. we were there for a friends birthday, so heads up - they sing to you if they know!! p.s. - on Monday nights, its pretty dead, so you're sure to get a table! although.... cheap wings on Tuesdays do sound appealing.....
(4)Christine E.
I loooooooove Bdubs!!! La la la lovvvveeee them. The atmosphere is nice and chill. Sports bar-y with tv screens galore so the guys have something to watch when the girls are yammering and taking pictures. You can sit at the bar area, or you can sit in the dining area. And their wings are damn good. For those of you who don't know, you can park in the building (stalls are small so fyi), and it's only $1 with validation. Definitely not too shabby for this area of town. Service is notoriously semi-crappy though -- I give this place a break however because it's in my opinion, a BAR. and I never really expect stellar service from bars -- I mean the food comes out fairly quickly, servers are nice enough. But I swear, I always feel abandoned there. I've been here about 30 times and from what I noticed I think I know the reason why (personal opinion), but if you are DRINKING (alcohol) they are more attentive. But if you are not, they kinda leave you be all night. Makes sense, cause if you're drinking you'll probably need a new beer at some point, plus, alcohol is the money maker right? BUT, i still feel I should get checked on. Maybe I need more ranch or something...hello? When I go there to get my drink on AND eat, I'm always checked on and catered to. When I go there just to have a meal....*crickets* haha. Foodwise, I've tried the flatbread pizza and a sandwich and a salad, and what not else. it's all very decent, nothing bad. But I just NEED to eat WINGS and Potato wedges with cheese. It's the only things that make me do the happy food dance. My faves are: Parmesan Garlic, Asian Zing, Chipotle Barbeque. Top that with a basket of the Potato ranch flavored wedges with cheese and I'm good to go. Tuesdays are cheaper, however it's now $0.75 wings, not $0.65. :( Go. Go now! lol.
(4)Chad Y.
I am going to go out on a limb and make a bold statement. A franchised chain restaurant in Waikiki named Buffalo Wild Wings has tremendous potential. They have good food and drinks at rather reasonable prices. if they only upped their service, this good be quite a great restaurant that I would frequent. The chicken wings are what you come here for. The fact that you can get them bone-in or boneless is a winner for me. Add to that the wide array of sauces that range from mild to you will burn skin hot and with a wide array of flavors from southern to Asian, make it a really good selection. The menu also boasts other appetizers and American fare that will please a wide palate. Located on the 2nd level of the Discovery Bay complex, parking is off Hobron lane and the restaurant does validate. Plus in my book right there. the restaurant is your standard bar decor which is comfortable and clean. Service. Where do I begin here. I get the fact that you are catering to men who will probably notice the blonde waitresses and not the fact that you brought rice instead of fries with my burger. However, that is simply bad and to make things worse, try to make the patron guilty of the mistake? Water definitely went dry on several occassions (which isn't a very good sign of attentiveness in my book) and items took awhile to come out. My wings were practically cold by the time they came to me and don't even bother asking for additional napkins should you run out. If they only got their service together, this could be a sure win. In the meantime, eh..its a decent place to go.
(3)David N.
As fas as restaurants go, it's about what you can expect from a large chain. It's popular, it's busy, and the staff is running from table to table. All 3 of those things can potentially lead to lackluster service, depending on the wait staff you get. In my case, it's exactly what we got. But the wings are good. No denying that...and they have wing specials twice a week.
(3)Honey B.
I insisted on my friends to have dinner at BWW on a Sunday night! We were the only ones at the restaurant and assumed we're going to get a great customer service. However, it was horrible! Very slow and bad representation of food! The server was just not into it. My friends were very disappointed.
(1)Hawaiian G.
Really disappointed because the quality and the service has gone downhill compared to say, a year ago. A year ago: This place used to be a fun place to hang out, food was delicious, service was nice, food came out quickly..... Now: The quality of the wings has gone horribly wrong. There is just something odd about the wings they serve nowadays. Did they change where they purchase their wings? Odd as it may sound, each wing is HUGE. Uncomfortably huge. I usually order medium sauce on my wings - but the sauce isn't infused with the wings at all. It looked like they squirt the sauce over the wings and quickly smeared them just on one side. The wings were tasteless and dry. Service: What's going on? - we went there on a Wednesday afternoon for lunch. The place was practically empty, maybe about 4 or 5 tables with customers - the girl took our order (I ordered wings, my friend ordered some type of chicken sandwich with fries) and I kid you not, it took about 30 minutes to get our lunch order. We sat there with our drinks going "how hard is it to make half a dozen wings, and a chicken sandwich?" The waitress kept passing by going "your food should be ready in a minute" "your food should be coming out shortly" and nothing happened. Then, when my friend's sandwich finally came out, the order was wrong (had sauce that she didn't want) and they had to re-do the sandwich!!! The waitress had an attitude about it too and I can hear someone in the kitchen talking about us. I should have called the manager right then and there. I started on my dry huge tasteless wings while my friend sat there for another 10 minutes with nothing to eat. The place smelled moldy, was dingy and dark, service was painfully slow, received wrong order, the wings were funky, tasted dry and they were HUGE. Find a different distributor and get some real buffalo wings! It will be a long time before we return to this place. Too bad, it used to be so much better. I used to remember managers walking around making sure the customers were being taken care of. Was there a change of owner or management? Something just wasn't right.
(2)Marie A.
I have been here twice so far, and it was during the 60 cents wings. I gave it a 4 star because its not the BEST chicken. However, for the past visits I have done, I was satisfied with service, considering it was Tuesday. If you're a impatient person, I'd rather not go on Tuesdays, because they get really busy. On the other hand, I definitely love the variety of flavors. I usually order honey bbq, garlic parmesean, & thai curry!
(4)Stephanie K.
I've been to quite a few BWW throughout the country. I find this one to be fairly underwhelming. It is small and the ceilings are quite low making it feel even smaller. They don't' have any large projection screen or anything to watch games on. As a result, you can't see very many TVs easily. Our waiter seemed incredibly nervous and I actually saw one of the manager talking incredibly rude to a few of the servers. For mediocre bar food I would say go elsewhere. They don't even have a great setup for watching games.
(3)Anthony P.
I think the staff was angry at us for coming to their store, this doesn't seem fair because they didn't even know us.. The clientele seems to fit solidly within the lonely single serviceman demographic, and seeing as I went with my girlfriend to watch a baseball game, did not seem to warrant much regard not coming with a party of four or more. The single reason for our stop at the restaurant, to watch the Red Sox Yankees game, was a failure; we waited 15 minutes for the manager to come change the channel, she couldn't find it, left the tv on a children's golf show and walked away. I feel abused as a consumer for living on an island, but whatever, the wings were alright.
(2)Irene G.
Came here last weekend with the bf. It was pretty crowded but we were able to sit at the table tops near the bar so it was first come first serve. I love when places have that so if you're lucky, there's no wait! Three stars for the handful of times I've been here. The wings are always consistent and they're onion rings are really good. This past weekend I was craving a salad so I ordered the honey bbq chicken salad while the hubby ordered wings. Ok, I get that they were pretty busy this night but we waited over 30 min. for our food. 30 min for a salad? I took my first bite of chicken and it seriously tasted frozen! It's as if it's all pre-made and they stick it in the fridge until someone orders it. Maybe mine was in the back part of the fridge? Anyway, I ordered it with the bbq ranch sauce and I was so hungry I didn't realize that I had poured regular ranch over my salad. When I had asked the server for more dressing she said "you got ranch?" and I said no I had the bbq ranch. I could tell she messed up because I did not initially have the bbq ranch. She was right. When the meal was finally over and we paid the bill, it took her forever to bring us back our change. At first I thought, maybe she didn't hear me when I said I needed change? Note to all servers, once someone pays their bill, there's no point in holding on to their money and helping other people. Obviously they're done with their food and want to leave. It will only lower your tip by making them wait to get money back! I guess this time was a somewhat miss and all the others were just ok. So they get 3 stars from me.
(3)Robert S.
Food was not bad, like many other chains it is predictable. I asked about a military courtesy when the bill came and was given a rude look and a simple no. I don't expect to get a discount but my thought is that if a business offers it, why not go for it. So Dee, if you're wondering why you got a four cent tip..... It's because you're rude and have not realized that your income is tied to your interaction with customers. Next time try saying, "No sorry we don't do that " or something to that effect. A snotty reply will get you nowhere little girl.
(2)Esteban W.
Honestly - who comes to places like Buffalo Wild Wings and, obviously Hooters, and enjoys them? Places like these were built to give men a place to escape their women, and for women to come and stare at hotter men than those who they are with. The quality of food isn't meant to inspire you. It's meant to fill your mouth between gulps of beer. Over salty and super spicy so that you - guess what - BUY MORE BEER! You can lie to yourself and say you like coming here because they have all the televisions and you can watch all your sports in one place - Really? How many times have you come here and been able to follow all those sports? Half the time I go there I can't even sit in front of the TV with my desired game playing - the other half its so loud and crowded that I spend all my time trying not to smell the B.O. from the people at the table next to me. Where the F*ks my wings!? So I order boneless wings - 8 of them, about 9 bucks, but they're breast pieces... I get that they're boneless, but they're not wings and why are they cut up pieces of breast - why not just make strips? Eh. I seriously doubt that someone in the back is slicing up chunks of chicken, breading each with care, frying them individually then preparing them to my own specifications. I'd be amazed - AMAZED - if these chicken bits aren't simply a SYSCO restaurant supplier product that comes frozen - popped in the fryer - then tossed into a bucket of sauce. I don't understand charging so much - if not to simply rape the customer from a buck or two. Oh well - where else you going to go? Hooters? I come here to escape the pregnant servers at Hooters. OVERALL: BWW is what it is. A really big bar. To call it anything else, like a "GRILL" would be stupid. Obviously. However - you just get the cravings and have to come here. That's fact. I know I don't like to write reviews on huge chains - but - blah, I am bored enough to write about BWW. Anything that you can get at BWW, can be made at home, with less noise, better friends, easier access to TV and cheaper beer. Plus you don't have to worry about parking if you stay home...Unless you live in Discovery Bay - then, Whomp Whomp.
(2)Billy N.
I've been here 3 times and each time that I came it was to watch the HEAT play the NBA finals. I only like coming here when a group of my friends and I want to just watch a big game and drink some draft beer. I like coming here in particular to watch big games because they have 2 million TVs and they have overhead speakers so that you can hear everything that's going on during the game. At other establishments, such as the Shack, you would not be able to hear anything on the TV. Anyway, enough about my ManChild love for sports and beer. Their wings are DELICIOUS but they are kind of small. If you order 18 pieces of chicken it comes with celery and carrots with ranch! Gotta have your vegetables right? I wouldn't come here to have dinner with your significant other because if your significant other happens to be your girlfriend and hates everything about sports, she will definitely be bored. BUT, if you come here with a group of friends to watch the Super Bowl or the NBA finals, it's pretty chill. I like coming here with a lot of people so that when my friends order fries, sides, and chips and dip, I can just mooch of of their food! :DDDD I came here with a party of 15 and they gave us individual checks! So BombDotCom. Enjoi!
(4)Michelle M.
I guess I'm just not digging the Buffalo Wing craze that seems to be sweeping the nation. I do like a good serving of Buffalo wings when I can get them...just like anyone else, but I just cant seem to find the right place for them here. Coming in to watch the Lakers game, we decided that grabbing a beer nose up to the bar and chowing down on some apps would be a great way to start the evening. Then wings were ok...Mango Habanero came highly recommended. They were alright. What I was not digging was the cheese sauce for the bagel like warm pretzels we ordered. Why could we not get over how the cheese sauce had a very unmistakable scent and flavor of YELLOW Curry. I know a thing or two about Yellow Curry and I swear, they have Yellow Curry in their Cheese Sauce. Not a win in my book. Nacho Cheese definitely should not have Yellow Curry powder in it at all. Boo to Cheese Sauce here! Otherwise, the service was pretty darn good. We asked for them to change the channel for a us a few times and they gladly obliged. Not planning to make this my weekend sports watching venue. I think my comfy sofa is still best for that.
(3)Larry C.
This was undoubtedly my worst dining experience that I have had in recent memory, which is a real shame since the food is good. Service and management need improvement and managers should have more flexibility in addressing guest needs. To outline my experience: The restaurant had a "please seat yourself sign" granted it was a late, 11:25 PM when my party of 3 arrived at the restaurant was scheduled to be open until 2 AM. Upon getting into the dining area, there were many open tables with only 8 parties in the restaurant, excluding about 4 people at the bar. It seemed like the seating should have been more concentrated in the lounge area. Instead there were large spaces between tables which made for a dead atmosphere as well as inattentive wait staff (counter intuitive since they each only had 2 tables to service). We waited nearly 30 minutes to be brought water or menus despite the restaurant having only 8 parties seated with 4 servers and 2 managers working. Upon receiving the menus, the wait time was not addressed, as if we had just got there. Once the appetizers came out we did not have place settings nor did we have napkins. At the time the server came out with the second appetizer he asked if we needed anything. Already frustrated, what was I supposed to say at the time,"Yes we would like our time back, and for place settings"?. After the food was served the waiter was attentive (we ordered a total of 2 appetizers, 2 sides, and 2 entrees, no drinks totaling $50). At the time our check was brought I politely pulled him to the side, informed him that I was wondering what took the menus/water took nearly 30 minutes and place settings nearly an hour and 10 minutes during a very slow period. At this point I was not planning on leaving any tip but wanted to give him a chance to explain the situation which to me looked like a lot of people being very inattentive to their tables (on server was sitting at a table with customers). Zachary noted that he did come back multiple times [after the food was served] to see if we needed anything never addressing the fact that the service did indeed take an excessive amount of time. He said he wished we said something sooner, and I asked him what I could have said that would not have made the dining experience awkward, is there a nice way to say "you took a really long time"? He politely asked what he could do for us (one of the most loaded questions I think you can ask a guest). I noted that we had been there for a total of 1 hour and 40 minutes and that truly the meal should have taken only about 50 minutes to an hour, and asked how much he thought the time of my party was worth. Again being that my bill was $50 I wasn't trying to get a huge gift basket of free stuff, rather just rectify the situation and leave a better than bitter taste in my mouth. To be completely logical I told him that my time is worth roughly xx amount hour (not to mention the rest of my table) I said that this would be fair compensation. He stated that he was unable to accommodate this and would get his manager. The assistant manager Rachel came out and we discussed the situation. She was shocked, said that it was completely unacceptable and stated that she could take care of ...drumroll... 10% of the bill, which came to $5.00. Being that this barely took care of a happy hour appetizer I told her that this seemed almost insulting in light of the obvious poor service. She said she would be happy to speak with the head manager, note that at this point there were about 6 parties in the restaurant. Over the next 5 minutes she spoke with the manager, a male, who walked into the kitchen with her. At the point she came out a cook came out of the kitchen to watch her. This led me to wonder, if people are concerned, why is the head manager, a male, not coming out to defuse the situation. It seems very irresponsible and unbecoming. Rachel came back to where I was, off to the side by the register and said that unfortunately she was unable to do anything and that everyone had asked me if I needed anything. I again stated that this all happened after the water was brought out and after the appetizers were dropped off. I asked if I was supposed to flag down a server to announce my arrival. She said "no" and stated that the kitchen was closing down and that may have led to workers slowing down. I asked why the kitchen would be shutting down 2 and a half hours before closing and how that would affect the front of house servers from maintaining their sparsely populated sections. She was unable to answer and again apologized and said that there was nothing she could do. I asked for contact information for a regional manager and she would not provide this to me and instead directed me to the online survey. Needless to say and excessive and frustrating waste of my time. I do not plan on eating at this location again, which is very unfortunate because the product and brand are very strong and enjoyable.
(1)Angela A.
After coming here every week during football season, I've finally learned what's best here: the honey BBQ (traditional) wings, fried pickles, and soft pretzels! You have to wait until after 11 am for the pickles/pretzels but you can get wings at any hour. The Bloody Mary's aren't bad except that I forgot to say NOT spicy! It stinks being a wimp. The management has been really accommodating to our group of Penn State fans/alumni that come every week, letting us have the same section and kind server each week.
(3)Ax C.
Standard franchise wing and sports bar. Slow lunch service but friendly staff, decent wings, but nothing worth repeating.
(2)Bronson O.
Awesome bar foods for really good prices! Wings can get expensive but definitely are a deal on tuesdays and thursdays. Beer specials vary throughout the week. Service is excellent. Overall, really a great place to kick back and relax
(4)Violet P.
When we were seated, they put us in a table close to the tvs. If you like football, you will love this place. We asked to move to a booth but the hostess said the waitress was on her break. Was there just one waitress in the whole restaurant? But they did move us and our waitress was friendly and provided good service. My husband and I wanted to try the wings but we also ordered other food off the menu. He also had a burger and I had popcorn shrimp. Since I'm not a fan of spicy food, I got teriyaki wings. I was disappointed with the sauce, it didn't quite taste like teriyaki, and they soaked my wings in it. I've had better wings at other restaurants that did not specialize in wings. The shrimp was ok but it came with a lot of fries. This restaurant was fine to try once, but next time I'm in the mood for wings in Honolulu, I'll probably go elsewhere. I was disappointed with a wings place not to have great wings. If you are a fan of sports though, you may enjoy the atmosphere.
(3)Amanda P.
i was VERY disappointed in their service. this was our very first time attending BWW given the fact that i have a very traditional Chinese mother who never wants to eat anything outside of the asian category we went on a tuesday night around 5 o'clock, it wasn't very packed and they didnt seem too busy. im not one for drinking but after a 16 hour day at work, i was ready for a beer. i asked for a platinum and the waiter noticed that my ID was expired by 2 days, ok so i completely understand she was just doing her job so i didn't mind. she left and took 20 mins to come back to take our order. she wasnt the most friendliest person, she didnt smile not once. seems to be irritated the entire time with us. we finally got our wings, the wings were pretty good, i enjoyed the honey bbq flavor. we wanted to order more, but she was no where to be found, and our water cup has been empty for some time. she finally came back and i ordered a burger to go specifically asking for no onions no pickles. she comes back with our order and something inside me tells me to check the box. we got an order of hotdogs PACKED with onions and pickles. smh, so we called her back and told her she gave us the wrong order, she rolls her eyes and goes back into the kitchen. comes back a while later and says "heres the right order" and walks away. i again opened the box and it literally looks like shes taken the burger and flew it into the box, and the burger and fries were all mixed up together, completely unpresentable. for all i know she probably gave it a spit or two.we called her back to take it off our order. she did, and had the audacity to ask if we wanted desserts. after that she made us wait a really long time to get our check to us, we werent sure if we had to go up to the front to pay. but reading all the other yelpers, it's official their service just sucks cock all together. anyways, never again.
(1)Julianne C.
Two words: Parmesan Garlic! Although the wings were a bit tiny, the flavor of this won me over! I came here knowing that I won't get a Michelin star cuisine...so if you're looking for some pub grub (wings!) then heck, why not?! Though it could be a bit pricey...
(4)Brad M.
The great thing about BWWs is that it is always consistent. I took a walk here to grab a beer while the wife was shopping. The bartender was very nice and I love their wings. SOOOO much better than hooters or anywhere else. The beers are around 5 bucks and the bar is large with a friendly waiting staff. I would go back if I lived in HI...but the BWWs here at home is equally as good. If you need a place to watch a game...this is it!!!
(4)Dustin R.
What can I say? I'm a sucker for this place. Although the service can be slow, the food is just good enough to mostly help me forget. One thing to note is that when I say good enough, I actually mean good enough for a sports bar. The wings are fairly standard (bones and chicken) but what really sets this place apart is the many types of sauces or rubs you can get on your wings. My favorite is the "Asian Zing" but you can try for yourself. Besides the fried food there's a ton of TVs showing sports or highlights to keep you busy while you eat your food.The place can get pretty busy during big games but I don't mind and you'll most likely see me there. If fried food, beer, and sports are your thing, I would suggest checking this place out.
(3)Arynn I.
So I like this place on the mainland and was surprised to hear there was one here. (shows you how long I been off island) By the time my girls and I arrived, the people we were meeting were just about finished eating...But lucky for us they all got another round. As we sat down, the server they had was ending her shift they paid her and we started our order with the next girl on the floor. I think her name was Kayla...and it was her first day on the job! She was great! I tried this mountainberry tea lemonade which was tasty...but I didn't finish all cause I got full. I don't remember what was in it but it was a mix of sweet and tart and liquor and tea. It was yummy-if you like the frou frou drinks- and not too strong. Well, I got something off the insert; a sampler of sorts. It included soft pretzels, wings, chips and spinach dip, mini corn dogs, and jalapeno poppers. I was really hungry when I ordered! When it came out I realized how much food it was...and no one wanted any. Oh well, I ended up eating a litte of everything and taking it home. I got the Asian Zing sauce on my wings which is my favorite! It's like spicy teriyaki sauce. It had a nice kick (hence the "zing" in the name). I also tried my friends jalapeno cheese -triangular fried cheese with jalapenos inside. Also had a very nice kick! I ended up eating only one of the 2 soft pretzels, 2 chicken wings, one popper and one corn dog. We ate all my chips (less for me to have to take home) I noticed there was a lot of younger people...i would say under 35 or maybe late 30s and everyone there seemed to be having a great time with their friends. I actually didn't pay attention too much to my surroundings cause they were showing highlights of UFC on the TV right in front of me. And UFC has kind of grown on me. (long story that doesn't pertain to BWW) I have to say, depending on who I'm hanging with will be a determining factor to if I were to come back...But I love their food and our service was wonderful! And parking is validated...only $1.00 on the way out! #Yelp 365 Challenge- 040/365
(5)Terri K.
I fell in love with this place when I was in Oregon for college. When I heard they were coming to Hawaii I was really excited. However, the service has really killed my spirits. The food is still up to par and everything I remembered it to be. However, the horrible service is one reason why I don't want to go back. There were so many people on staff, but no one was helpful except the hostess. Once we got to our seats it took us forever to order. Then once we ordered our food took forever and when that came we didn't have any utensils. It was difficult to get the waitresses and waiters attention for some water. We quickly asked for the bill so avoid any more delays. Not sure why the service has been terrible like this each time I've gone there. Note to others...order take out to avoid the long, unnecessary wait. Food still tastes good.
(2)Krystle K.
Happy hour is awesome!! If you go on a Tuesday, it's 40%off of all wings and if you go on a Thursday its 40% off of boneless wings! It can get crowded there so I suggest going around 6-630 if it's in the evening. Parking is in the structure and let me tell u that the structure is a pain in the butt to get around in. Make sure u get your parking validated so that u only pay a dollar. As a heads up, this place doesn't specialize In mixed drinks, so I suggest sticking to the beer. They have quite a variety of beer do that's good.
(3)Chanel I.
I love this place! But the only reason I'm giving it 3 stars is cause the parking. As the employees say and the signs they have around says, $1 for validated parking. But for the past two weeks when this one guy works, he still tells me $2. The last time, I told him no it says $1. Then he's like "oh". I've heard him ask the other cars leaving if they have any extra change and when you pull up to give him the ticket, he doesn't even look at you. He's looking down at whatever he's looking at and will look at your validation sticker and say "ok $2". Obviously he has a job but I guess he's not happy with his pay or whatever. He shouldn't be charging customers more than what they're supposed to be charged. I'm sure he pockets the extra cash. They should fire him!! I go to BWW every Thursday & now I don't wanna go if he's gonna be there. I know it's just over $2, but I can't stand when people aren't doing their job.
(3)Kanya E.
Let me preface this by saying: I have been to many countries and many cities and many eateries in those places, but BWW is my FAVORITE place to eat ANYWHERE hands down. I LOVE THEIR WINGS. They aren't any kind of culinary genius, and they aren't quality made or made with great ingredients. What they do have is crispy and juicy wings with a selection of really delicious sauces. I may not be a huge fan of some of their sauces, but I have never had a sauce I really didn't like. I also love the sports bar atmosphere and playing trivia games at the table with my friends or husband any time I go. All that being said, this BWW is the WORST one I have ever been to. The tables are ALWAYS dirty. The wait (not to get a table, but at your table) is literally unreasonable. I understand it is a busy place, but I have never waited at the door to get in (unlike every other location I've been to) and the service is still much worse than the other locations. It is really disappointing, BUT there is only one on the island so when we crave wings... dirty tables and sub-par service here we come!
(3)Vinny L.
I've been to more than a dozen BWW, and this has got to be the worst. They are under staffed with terrible service. I've been to this particular one 3 times. The bartender doesn't know how to talk to customers. She has a bad attitude. I asked about my food and she said she's not the cook. If this is a cooperate store, they may want to reevaluate this store. I always have a great time here but this one is really bad. Save your money and your experience.
(1)Ariana L.
I come here for two reasons. The wings and the chill atmosphere. I sure do love my wings and this place definitely satisfies my cravings when I have them. They also have decent wing deals on Tuesdays and Thursdays. Service has either been a hit or miss on multiple occasions but it's never deterred me from coming back. I also love that they're open late until about 1:30am. Can't beat that.
(3)Jennifer N.
I was having a chicken wing craving like no other, so I ended up here. I had the asian zing salad to start which was super spicy. I love spicy but this salad caught me off guard. I don't usually eat chicken wings, so this place is okay since it offers other choices. I ordered the soft pretzels which were pretty tasty. I am sure I will be back as football season is just around the corner!
(3)Jayson D.
Stay away on Tuesday nights! I'll say up front: Any other night, B-Dubs gets four or more stars from me. But this two-star rating goes directly to the Tuesday night experience. I've been here a hundred times, and I most recently visited last night. Tuesday nights are when the traditional (i.e., bone-in) wings are on special. And this place turns into so much of a zoo during the tiny little dinnertime window that (1) you'll end up waiting more than two hours for a table, (2) your wings will be overcooked and will have become the tiniest excuse for wings you've ever seen, and (3) the staff will be so frazzled by the time you're seated that you won't get the relax-and-unwind-after-a-hard-day-at-work experience you came for. If you insist on Tuesdays, show up after 8 or 9 p.m., when the dinner rush has subsided some. (My guess is that these same harried atmospheres will pervade the Thursday night experience as well, because that's when the boneless wings are on sale--be warned.) Better still, get an Island Discount (i.e., ID) card. That gets you six free traditional wings when you purchase a dozen of the things. And that is a BETTER deal than you'd get by waiting for the discounted wings on Tuesday nights. Plus, you'll get more mellow and attentive staff, near-immediate seating at the bar at least, and an all-around better experience. This review focuses on the Tuesday night experience. Read what everyone else has said regarding the general to-do with this place. I LOVE B-Dubs. I do. It's where I go to watch games, eat ordinarily great wings spun in tasty sauces, play Buzztime Trivia, and relax. They're usually very consistent, which is why I feel justified in offering this critical little missive today. If you're about cheaper wings at all costs, head there on Tuesday. But if you're wanting the usually consistent experience B-Dubs was designed to deliver, wait for another day. I would like to acknowledge Rachel, though. She was a fantastic and attentive server despite the utter Tuesday-night chaos that was swirling around the restaurant. We brought an outside birthday cake in and the management gave us no hassles. Rachel even brought us extra forks with which to eat the cake. Because we had so much cake left, we were happy to share it with the staff. (Hopefully a little treat to ease some of what must be miserable Tuesday nights at work.)
(2)Jon A.
Being originally from Ohio, these are a dime a dozen there. So it was like a home coming visiting this one. The sauces are what make this place, and of course they have all of them here. Nice layout, tons of TV's for football, and we had great service when we went today for the 2nd set of NFL games. Also, a tip on parking. You can park at Ala Moana Center for free, and walk there in about 10 minutes.
(4)Linda K.
I'm gonna be honest, I rarely eat the wings here. Most of the time I go for the buffalo wrap. I've had the burger and I've also had wings but the wrap is my number 1 pick. The service is always good. I've never been stuck with anyone that had a bad attitude or wasn't service minded. It's only been one time that the server forgot one of our orders (fries) but he came out soon after that with freshly made fries so it was ok. Overall I like going here but most of the times I order to go because I live just down the street.
(4)Ryan T.
Let me just start off by saying that I love deep fried food as much as anyone, but the wings here were really not that great. Were it not for it being 60 cent Wing Tuesdays, I would be even more disappointed. Besides some of the wings being overcooked, the sizing of the wings were really inconsistent. Out of all the sauces that we tried, the only one that I really liked were the Asian Zing and Caribbean Jerk. The food aside, BWW is a great place to watch any sort of sports event. The decor and plethora of flat screen tvs is outstanding. In a perfect world if I could, I would bring my own food and just buy drinks here. That being said, I would still come back here to hang out with my friends, but I probably would have to go someplace before or after to pick up decent food.
(3)Jyen A.
The service was really slow... I dont know if it was a bad night for our server but we had no service what so ever. Makes me not want to go back. Ever.
(1)Melissa A.
Sunday, around 2:00 p.m., was drivin through the town, looking for a place to eat and saw "wings". Huge bar, lots of TV's playing different sports, lots of beer on tap and beer specials. Dos Equis (amber and lager) were both on special for $5 for the large glass, yay! Got the wild wings (we like to keep it spicy) and they were gooooood. It is a little pricey ($1.00 per wing), but definitely well worth it if you're looking for some kick. Nice and crunchy outside, juicy inside and as you brought the wing to your mouth, you could smell the heat coming off of it. Also got the basket of fries, which were, well...fries. My new favorite wings in Hawaii (and yes, it's better than the Shack). They validate parking, but we didn't know so we parked two blocks away. Came back just in time to stop the crack head from breaking our car window, so I recommend parking in their garage. My only gripe is our waitress was a little slow, they kept changing the TV that we were watching and it's aalllll the waaayyyy in Waikikiiiiii.
(4)Omar M.
soooo good, atleast reminds me of the mainland. went here after a day at ala moana beach park (~10 min walk) great, various sauces as usual and ideal for that craving.
(4)Kim M.
I like the wings here. They have a unique selection of sauces. My personal fave is the Mango Habanero :) It's spicy, sweet, and a little tangy! The spicy garlic is a winner too! It's not as spicy, but the garlicky flavor is killer :) I appreciate the fact that they have different flavors and not just different levels of spiciness. +1 for that. I haven't tried any of their other food items, just the wings.. I mean, after all... it's called Buffalo Wild Wings. LOL @ Emi's review. Seriously, she's not kidding about 'Manotopia' This place is always packed with guys every time I've gone. (I've only been to BWW a handful of times...) BWW is really big, nice, and clean inside. I like it. However, I'm not a fan of the location. It's right on the cusp of Waikiki... that could be a bad thing especially if you're drinking!!! O_o This is not someplace I would go on a regular basis, but I'll be back for some wings for sure! and for the BWW Blazin' Wing Challenge!
(3)Marissa J.
It's a big bar, although there weren't a lot of people there. I guess it was an off night. The BIG TURN OFF was the service. The waiter we had was rude. He went by to everyone to get their order except my friend and I. It wasn't like we didn't look like we were going to order. He just completely ignored us. He's lucky that our party met the amount of automatic gratuity. He wouldn't have gotten much from me. Towards the end of the night he got better. I think he got the hint that he was being rude. The food was okay to me. Their known for their wings. My boyfriend and his friend got the spiciest wings on there and he said they were really hot. If you like hot wings and bad service come on down to Buffalo Wild Wings.
(3)Frances B.
This is the place to go to for wings - mango habanero is the flavor of choice. I have yet to truly venture outside of ordering wings. I mean, it is called Buffalo Wild Wings. If it weren't for the company I have when I go and their mango habanero, I don't know how often I would go... Service is so-so. Most if the times I've gone I had to hunt a server down for either a refill on my water or the bill. Sometimes it takes a while before they even take my order. For wings, I will be as patient as can be... But every so often, the hunger comes out and her feet start tapping. So let's just say the wings are worth it.
(3)Keahi R.
This buffalo wild wings is great! Always good, always friendly, it's right around the corner for me..they always have every game on, take out is great too. For a guy like me that loves sports and loves good food this place is my kind of joint..definitely go here if you are in the neighborhood, not super cheap but wont break ya either..
(4)Reyna Q.
Sooo disappointed! When living in Las Vegas, we used to go to BWW atleast every week. After moving back to Hawaii, we finally decided to get our fix. It's definitely not the same. The food was alright. The atmosphere was bleh. The service was really nonexistent. Most of the workers seemed to be on something. I asked if they had fruit punch since it wasn't on the menu, but our waitress said, "No, we only have Fanta fruit punch." That's when I knew this wasn't gonna be a great experience. We ordered my 3 year old son a cheeseburger slammer; specifically saying it was for him, but they brought him the adult size. Tried to get our ticket validated and was sent to the front only to get sent back to the bar. Don't think we'll ever come back to this location!
(1)Eddie A.
Almost didn't stay it was so hot when we got seated, don't mind sweating after the Wild sauce but not before. Took a bit to get service but after we did Gena was very nice Too many people standing around to not have quicker service. Food was tasty but varied quite a bit from the picture as far as size. Not the best experience at this location.
(3)Don D.
Had wings at BWW on a Tuesday night! 60 cent wing nights is a good deal! We always try random sauces but the hottest we went today was the Wild. I love spicy food and this one had spice, but wasnt what I expected for a "second hottest from the top" list! Next time, the Blazin sauce! Minimum wing orders are 5 wings for each sauce so order up, cause thats some cheap wings! The place can get really busy on Tuesdays. As we were leaving, it was starting to fill up, probably around 8pm-ish. Parking is in the Discovery Bay center and BWW will validate, we ended up paying the guy $1 upon leaving. Weve gone a whole bunch of times, and we will be back again for sure! Jess K. was awesome and took real good care of our table.
(4)Richard H.
The great thing about BWW is that you can watch the game or fights while drinking at the same time in a comfortable environment. The customer service was really great! anything i needed, i was able to get. The only thing that i felt was negative, was their prices. A bit pricey for the quantity and quality of the food. I usually go during 75cent wings day to save a few bucks but overall still a good place to go for a nice time out.
(4)Kalani S.
If your a sports fanatic and happen to be in Waikiki this is a great place to watch a game. Bar is great and the food is ok. Best place to get what you want is at the bar.
(3)Joe C.
There are at least 75 restaurants we could have used to order take out food from; we chose Buffalo Wild Wings. It had been nearly a year since we ordered from BWW. The last time they screwed up the order so bad I swore never again. What was I thinking tonight? Did I think they would have stepped up their customer service? Did I actually believe the staff at Buffalo Wild Wings was capable of taking a phone order and then packing the items from the order in to one take out order? I was so dreadfully wrong. I spent $67.00 dollars on food that took me two separate trips to pick up and it was cold and rubbery. I hope they enjoy my money, it is the last time I choose Buffalo Wild Wings.
(1)Joseph G.
Usually okay, never great, but today they went over an hour at the bar without an offer of beer or food. Pretty bad way to deal with a regular that tips well, especially on a slow day. Maybe spend less time doing construction work behind the bar while you're open. Not a review of the staff. Next time, don't cut everyone.
(2)Liz M.
I eat at this Buffalo Wild Wings at least once a week since I live right across the street and it is great! If it's just a party of one or two, I'd suggest sitting at the bar. Service is much faster and the bartenders are really cool. My favorite is Tiana. She is super awesome and definitely makes THE BEST Bloody Mary's. It's a great atmosphere, I'm always meeting new people, and you get to play trivia or poker while enjoying a great variety of beers on tap/mixed drinks and delicious wings. I recommend!
(5)Juliann C.
Bleeehhh. Not a huge fan of this kind of food. But this is just my preference. It is a nice atmosphere though, and I always had awesome service here. They validate up to 4 hours of parking! yay! for $1.
(1)Emi H.
Ladies, if you're in the mood to hook up with a man child then Buffalo Wild Wing's is the place for you. Welcome to Manotopia! When I walked into Buffalo Wild Wings with my BF I half expected there to be cavemen with clubs walking around in jeans drinking draft beer and grunting. No cavemen but lots of grunting and if you slapped a few beards on some of BWW's patrons I'm sure they could pass. BWW is TGIFriday's reincarnated but without the flair and the colored glass lamps. They easily have 40 plus television sets all blaring ESPN 1, 2, 3 and 47. I was waiting for someone to go into an epileptic seizure from the over stimulation of lights and sound. Manotopia fact: Man children need their sports or they will start throwing tantrums. You can give them a beer to pacify them but when paired with football or his sport of choice you can tame the beast. Also works well when punishing man child when he misbehaves, forgets your birthday or doesn't help with the dishes. Just call the cable company and cancel your service without telling them. Better yet, talk to a female operator and she'll gladly join in on your conspiracy as she most likely has a man child of her own who also needs a beat down. Our waiter who looked like he was fresh out of high school checked our IDs, "just in case I was the secret shopper." Darn and I thought it was because I looked like an underaged girl! One can dream. I immediately needed a beer to drown my obvious overaged womanhood in! Ordered a few blue moon drafts because this particular beer goes well with age and sarcasm. It was $.60 wing night at BWW's so we ordered the sweet wings and the "Buffalito" which was basically two buffalo chicken soft tacos with sour cream and hot sauce for $10.95. The wings were really delicious but definitely your run of the mill little baby wings so if you're hungry or a guy, you'll probably need a few orders to fill your man child belly. My BF liked the "Buffalito" but I took a bite and gave him the rest. It was tasteless man food served with tortilla chips and bottled salsa. Sigh...I think I'd rather eat tacos at Taco Bell. Our waiter was fairly attentive throughout the meal, although I think I would have liked it better if he had a ton of flair on his lapel. Everything always tastes better when served with a side of flair right? The other man children dining with us kept making remarks about the music at BWW. They play '90s chick rock 24/7. Hansen, the Cranberries, Alanis Morisette, it's a veritable Lillith Fair playlist of rock music. Perhaps man children like chick rock but can't openly admit it to anyone for fear of being an outcast in Manotopia. So they come to BWW, complain about the music openly to other man children, while inside they're secretly thinking about the next time they can watch "The Notebook" or "A Walk To Remember." Overall BWW is not for me but it was not built for an overaged girl with worldly tastes and a love of fruit, but rather for man children who love sports, fried chicken wings and chick rock. They should build a theme park once day called Manotopia where man children can run away for a week or two from their GFs or wives. They'll all wear sports jerseys, drink beer and talk about sports 24/7. Oh wait they already have something like that. It's called the "NFL Draft."
(3)Kell S.
On holidays we have eaten here twice and will definitely be back before we leave. Great (pub) type food, Buffalo wings are amazing, build your own burgers are awesome also. Both visits we have had great friendly service, explained everything, could not do enough, had no problems waiting either, could not ask for more !! Wish we had something half this good in Oz :) thanks BWW.
(5)Jason Y.
I fell in love with the Buffalo Wild Wings chain (AKA B.W.W.) when I was stationed in San Antonio, TX. Junk food, beer, and a gorgeous waitress who spoke with a Texas drawl... What's not to like? After I got back to Hawaii, I was relieved to learn that one had opened up here. I was less enthusiastic about the location. It's in Waikiki, which as a local (who works in a Waikiki Hotel), I tend to avoid it unless absolutely necessary. However, if you're looking for a place to eat in Waikiki that's not overrun by Japanese tourists - and there aren't many - this place is for you! FYI, I'm of Japanese descent and I work with Japanese tourists five days a week so I don't want to see or hear them on my days off. But I digress.... As with any other location, the must-order items are the fried pickles, the Jalepeno pepper bites, and THE WINGS (duh!). My personal favorite wings flavor is the buffalo dry rub. If you've never tried it, think Chex Mix flavored chicken wings. If you're a masochist, try the "Blazin'" flavored wings. It's the hottest wings they serve. I was only able to eat two, and my tongue was burning for the next half hour. Unfortunately, the love affair with B.W.W. fizzled when I went to the Waikiki location. At the end of our meal, I asked our server for a box for our left overs. She sounded annoyed by the request. It took her about 10 minutes for her to return with a take out box and the check. We waited about 15 minutes for her to come back to our table to collect the payment. I got tired of waiting and went to the front to pay, but the dude there told me I had to pay our server. So I went back and waited until we were finally able to flag her down. I'm not usually anal about time, but we wanted to make it to a movie after our meal. The 15% tip I left was in hindsight too good for the service we got. Next time, I'll do take-out. I sure miss that San Antonio location with their better service and hot waitress...
(2)Felicia F.
Who needs lipstick to add color to your lips when you can eat Mango Habanero wings? Buffalo Wild Wings is great casual place to have a fun, late-night dinner with your closest and loudest friends. :) For approximately $140, we shared 50 wings, 2 orders of mushrooms, fried pickles, corn dogs, some random burger with fries and a whole sh*t load of beer. It was enough to fill our hungry tummies and quench our thirst. $150 may seem expensive for a late night snack, but it was definitely a lot cheaper than having to go elsewhere to entertain ourselves. Nothing is more fun than spending time with a bunch of loud drunks with "entertaining" stories. The great thing about this place being a sports bar is that it's ok to be obnoxious here. Thumbs up!
(3)Gary P.
I'm usually not a big fan of chain restaurants but bww has it all figured out. Sports, beer, wings, what else could a guy want as long as all those things are consistent. We asked for the wings to be cooked a little loner so they come out crispy and they came out perfect for us.
(4)Lulu C.
I'm not a sports fan plus I don't drink anyone so it wasn't for me but it may be for you. My colleagues enjoyed themselves so you may like it too...
(3)Nimai W.
People love to hate on this place. Me? I hate to, but I love it. Or at least, I love things about it. I was tempted to give Buffalo's four stars. I'm not a wings guy, but I'll go for some boneless wings, and they do them well. The seasonings for their wings are so good! I've tried about half of the wet sauces and a few dry seasonings, they were all delicious. The Mango Habanero, Classic Buffalo, Garlic Parmesan, the Hot Buffalo (second hottest on the menu) kicked my ass. The tear ducts were open. My girlfriend thought a few were too salty, such as the garlic parmesan. The carrots and celery they serve up with them is a welcomed addition to the meal. They're actually crisp, moist, and fresh tasting. What a novel idea! Not just some chalky, dried up baby carrots that have been sitting out all day. Several months ago, I came here twice. The service was actually awesome. I was so impressed! Since then they must have lost a manager or two because service has taken a dive. Beyond that, the beer these past few times was bad. It was warm and watery. My server neglects to bring it to me until after our food arrives. Yet judging by how much perspiration there was flowing down the side of the glass, it must have been sitting for a good ten minutes. Or they used a warm, wet glass. "Dude, just get water next time." Uhhhhhh you want me to drink water with my wings? Please leave. Now. Parking is cheap with validation, $1 for 4 hrs, but it's very limited. Going on a game day or when there are specials? Good luck. It's funny, you drive around the lot thinking you're going up a level to all this other parking.. Nope, it's a small lot. Still, I do love those wings. I hate to say it, but I'll probably go back soon. I'm holding out as long as I can.
(3)Alysha K.
Went to BWW to watch a Monday night football playoff's game and it was c-r-o-w-d-e-d! However, even though it was packed, our waiter was super attentive and gave us really good service. He checked on us quite a few times to make sure we needed anything and even refilled our waters multiple times without us having to ask. The wings itself were okay. On this particular night it was 60 cents a piece so can't really complain. My fav flavor was the salt & vinegar. It was tasty and crispy. The nachos was so huge and they put anything & everything you can think of on there. A little too much that they chips itself became soggy really quick. All it all, good experience. The crowd was fun, service was above & beyond, and food was alright!
(4)Marielle T.
I had dinner with some girlfriends there last night. I would have given this place two stars because 1) service was slow for a house that wasn't full and 2) it took an hour for our food to make it on the table. We watched people come and leave - it's a good thing we were enjoying our drinks and conversation! Our food arrived 10 minutes after bringing the late food to our waiter's attention. We got our appetizer (fried pickles) last! At that point I was hangry - and about to talk to the manager about it. Surprisingly, the wait staff beat me to it. Our waiter had told the manager it took too long for our food to come out - so we had buffalo wings on the house! The manager came out and apologized, too. They definitely need to work on speeding up service, but I'm mostly impressed by the staff taking ownership and their professionalism. They're on the right track to improving business if they keep it up!
(3)Tamra P.
If the inside workings of a brain of a man with ADD were to be turned into a bar concept, this would be it with the 10 TVs per person minimum. Well I guess that would be 99% of the male population so no wonder the ratio here is like 90% male. The other 10% are females that were dragged here by men and agreed because they were either too drunk or too hungry to protest. It was after 10pm on a Friday night and I was in desperate need of food, much to my husband's delight we indulged his burning desire for buffalo wings. I got a grilled chicken sandwich with spicy sauce. He got boneless buffalo wings with some sort of spicy sauce - there are a million sauces to choose from. Both were pretty good. Service was friendly and efficient. We played some trivia on one of the 400 TVs with our controllers and my husband probably took in snippets of about 35 different games. Biggest perk was that I have secured mega bonus points with the hubby for going with him. I'm already thinking how I will use that. Chick flick marathon? Girl's night out? Make him vacuum this weekend? Oh the possibilities.
(3)Austin B.
So after work, instead of going home, my friends and I decided to get some food. My friend suggested Buffalo Wild Wings. Wanting to see what it was about, I naturally checked Yelp and the company's web site. Reading other's reviews, we went in expecting the worst when it came to service. Our server, however, was wonderful and she made the experience so pleasant that we would come back. Likes: We didn't realize Tuesdays were $0.60 wing day. At this price, the wings were a pretty good price. Because of this, we got to try A LOT of sauces. They also have a bunch of other reasonably priced side orders (steamed rice for all the Asians out there). Oh yeah, and $1 validated parking. Dislikes: Some of the flavors weren't good. The asian zing tasted like wings with Thai chili sauce, and while it wasn't horrible, I can get a better flavor with Sam's Club rotisserie chicken and the Thai chili sauce. Some of the other wings had too much sauce and the skin was soggy and unappetizing (so much sauce that I didn't need ranch). The wings that had a crunchy skin were good though. Favorites: Someone got dry wings, and they were good because they had no sauce to make them soggy (and I could dip it in ranch). The garlic parmesan one was tasty too. I'll definitely be back here on a Tuesday. I think I'll get more dry wings next time I visit. I'll also give them a call and see if the server is there so I can request to have her. She was awesome!
(4)Jerrene T.
I am not a fan of Buffalo Wild Wings... It's not like I haven't given them numerous chances either. My husband likes the fact that there are sporting events on every TV and they have good wings and beer. I agree with him on the first thing... if you love sports, you are sure to love BWW for that. However, their wings and beer aren't that good if they never come by to take your order for either. Their service is terrible... I am not sure why they don't do anything about it... maybe it's because they know they can skate by on the fact that they show sports constantly which appeases most men. However, their wings are okay... I am sure I can do better at home with some frozen wings and a sauce recipe from allrecipes.com . Make sure you're not in a hurry and you'll be okay here. Thank goodness they offer validated parking otherwise you'd be paying an arm and a leg to park somewhere in Waikiki. Also, they do show UFC events for a cover charge.
(2)Steve B.
Needing a quick snack in the afternoon to tie us over to dinner and we stopped in here. **First the wings were great, no issues at all, served up hot and spicy just as we had asked, and they were quick too. **Service was excellent as well, very attentive However one thing that really seemed to bug me slightly was the funky smell of the restaurant. It was subtle, yet still disgusting at the same time. It really stuck with me though, and just seemed that one too many beers had been spilled on the carpet and not fully cleaned afterwards. I'm sure a good deep carpet cleaning would bring this rating up to a 5 star.
(3)Steve P.
Great place!
(5)Jensine S.
This review is for pay-per-view events. Went this Saturday to watch UFC #148. $10 cover and it was standing room only! I never had to stand and watch before. Standing is just part of it.. the set up in there is not really meant for standing room. I felt like I was in the way most times. In actuality I give BWW a 2 1/2 because the waitress did keep it coming with my New Castles which helped the mind stray away from the fact that you are standing in the walk way... and for actually having a gagillion tvs. Really need to make it early to this joint if you want to sit on a table. Oh and another thing, the parking garage was also full when we got there so we had to park behind The Modern Hotel in the Marina.
(2)John F.
I was there this morning for the NFL opening games. Service was very attentive but the boneless wings very, very sub par. Parking in the building is only $1 with validation from the restaurant. Go to watch the game but eat elsewhere.
(2)Kara P.
We went early during the day..Jeremy was our waiter...he was awesome, our food came out quickly and our drinks never got past half empty...he took care of us in a timely fashion, we got our parking validated quickly and enjoyed our time and food there!!!
(5)Chase R.
We ordered the medium buffalo sauce and there was barely any sauce and we didn't get our food for like 30 minutes. The fries were cold by the time we finished the wings. The salad didn't come with the dressing and we had to ask for it once the salad came. But, still, great wings (but not enough sauce) great environment.
(2)Leeward R.
I don't konw what everyone else is expecting, but I went to BWW for lunch with three other people and I thought it was great. I have been to BWW's in Virginia, North Carolina, and Florida before and this one was no exception. I loved the wings, and the atmosphere. The waitress, Mandy was great and came back to check on us a couple of times. I never had to wait for a beer. She asked us if we wanted separate checks when we first sat down and confirmed right before ringing us out that, we still wanted separate checks. It was a very good experience and I will definately go back.
(5)Elysia R.
I see that average three stars rating is mostly given but I will give it a four because I had a great second time here. My first experience was about five days ago when my best friend wanted to eat some wings and a few drinks. We got there at 11PM I believe, we seated ourselves. Let me tell you, for a sports bar, it was pretty dead. Maybe 3 high tops were occupied, three at the bar, and 5 tables in the center. That was it, and it was just DEAD! Second time, I decided to take my boyfriend along this past Friday and we got there at 9PM, place was filled up but not so bad. It was pretty chill and it was much more lively. Location: Right across Red Lobster with an ABC Store next to it. Parking: Can be a bit tricky finding it but when you make a left turn, make a first right into an alley, second right and you are in a garage. Validation and pay only $1. Price: For two people, we paid $65 so it was not bad. We ordered The Sampler which includes nachos, 5 pieces of your choice boneless or with bones wings and sauce, 4 cheese sticks, and onion rings and only for $16. Cant go wrong, the thing was pretty huge. Then we ordered the 24 piece wings with jammin jalapenos, spicy garlic, mango habanera, , and garlic parmesan. One tall beer, 2 grey goose cranberry, and 1 black cherry mojito. Plus the tips, we paid $80. Favorite: Jammin Jalapeno sauce and the Black Cherry Mojito!!!! YUMMY! Service: First time here, I forgot her name because she totally ignored us and took an hour for our food while the people who sat next to us, came in later, ordered after, and got their food half an hour before us! Uncool! Second time experience was AWESOME. We had Daniel as our server, you know the one with the South American accent? He was really nice, helpful, and constantly checked on us. That is why he got an extra tip instead of the 15% thing. Bathroom: Fairly clean but why is the soap dispenser so high? I think because the place has many 6 feet tall customers? Idk, but this 5'2" Filipina got some soap on her face -___- Overall: Will be back for more winggggs!
(4)Jarrett H.
I wouldn't say the food was A-Ok, more like Ok. My friend and I went to this place for the 60 cents wings. Everything had that premade flavor to it. Some wings were better than the other but I was not really happy that I had a tiny wing then a large wing, small drumette then a large drumette. The pieces were not uniform. I had a hard time using a wing de-boning technique (see youtube) which means chicken was definitely not fresh or possibly recooked. Meh, cant expect much for 60 cents a wing but would I have been upset if it was regular price. Here is my ranking of what we ate. 1. Asian Zinger - this was actually pretty good. nice sweet and savory mixture. 2. Jerk Chicken - nice flavor with a Jamaican flare. 3. Buffalo - basic fried chicken with a little kick. 4. Honey BBQ - Not bad but a very basic honey BBQ. 5. Parmesan Garlic - weird, like eating fried chicken with pesto. 6. Spicy Garlic - Not spicy, no major garlic flavor. Service - Good. Waitress was friendly and helpful and refilled my drink many times. Ambiance - Saving Grace from getting a 2 star. For a bar scene, very good. For sports, it would be a great place to go with your friends and have a few beers. Tons of TVs everywhere. Just don't expect the food to be great. I recommend this place maybe as a place to hang with your friends. Maybe not so much as a place to eat.
(3)Kai B.
beer, wings, tv, let's go homes PROS: if you like to watch sports 24/7 (like the bf) this will get you off your couch. there's tv's every where you look, and you can request for them to change the station to what you want. for the most part, every time i've gone the service has been excellent. they are very friendly and helpful. the servers work well together, so when you wanna pull tables together cause more homes came to the bar seating (where you don't have to wait for a table) they don't get too upset cause you're takin away tables from their sections. and who doesn't love wings!!! i mean i don't care for wings with bones, but i LOVE boneless wings! and of course all the other munches... CONS: parking can be easy to miss, but they validate (it came out to $1). if you go on certain nights (tuesdays especially) at certain times, be prepared to wait. WHAT I ATE: - SWEET BBQ BONELESS WINGS: omg i'm in heaven! pretty standard crispy chicken with bbq sauce...almost guaranteed that everyone will like it... - HOT BONELESS WINGS: i felt the heat. i didn't care for it. I like it when spicy has heat with a hint of sweet...this was straight hot sauce. - PARMESAN GARLIC BONELESS WINGS: barf. others like it...me not so much. it is CHEESY! the bf thought it tasted like cheese bread, the bf is also an idiot cause it tasted like chicken covered in a lot of melted parmesan cheese. i didn't care for it cause the cheese overpowered the chicken...i like to taste the crunch of the skin and the chicken flavor - ONION RINGS: pretty straight forward. comes with a chipotle mayo sauce like thing which is pretty tasty. - BLACK CHERRY MOJITO: YUM!! sweet treat for me! can't taste the alcohol that much and it's really yummy. i ALWAYS get this when i come here TIPS: - if you're driving TOWARDS ala moana, turn right at the light (right after mcdonalds), make the first right and go up the second ramp for parking (first ramp is service entrance) don't forget to validate it - tuesdays wing nights (discounted wings) - thursdays boneless wing nights (discounted wings) - can mix and match sauces but (i think) you need to order minimum of 5 - you have to order (ranch/blue cheese) sauce and celery, not automatic with wings - you don't have to wait for a table if you go to the bar section - they have trivia (interactive)
(4)Lisa S.
Their wings and choice of sauces are great, but this place SUCKS ASS when it comes to service. I've been here a few times and each time it takes them 5-10min to bring us drinks. Oh and the food, you'll be lucky to get that before you finish your drink. I never can understand why it's always well staffed but they take forever to give you food n drinks. Epic fail on their end. No wonder the bar is always full. At least you'll get tour drink faster. Sheesh! So my recommendation, pretty good wings and simple burger stuff, but make sure you have ample time when dining there because you'll be there for a while.
(2)Tyler D.
No wait at all. Our service was ok. Food was delicious. WE will be repeat customers for sure!!
(4)Morgan M.
Pulled pork sandwich is more like pulled crusty shoe leather, it was so hard I almost cracked a tooth on it, looked like steel wool that's been used to clean a grease trap and been left under a heat lamp for 2 days.....nasty! Okay still new to this so I guess didn't send first review here is the second and it's no better than the first. I am a contractor and work 14 hour days 7 days a week. I take my crew out to eat for lunch every day. we have been here 3 days a week on average and the past week or so the food quality has gone into the toilet. I didn't eat last time and didn't get to eat this time since they didn't get me my food till 10 min. after my guys did. I had a ceasars salad with grilled chiken breat, they had grilled chicken breast sandwich. So all you foodies and chefs out there...tell me what's wrong with this picture?!!!!!! Don't go here it's not WORTH it unless you want to go on the Buffalo Wild Wings diet and eat nothing! They suck!
(1)Chris L.
Gotta say that wings are my favorite bar food. So can you imagine how excited I was when we were invited to go to Buffalo Wild Wings by some friends? Buffalo Wild Wings is a sports bar chain that only recently came to Hawaii. Well recent as in the last few years. Its one of those places you can go to find beer, wings, and sports fans. I remember the first time I went, there was a game between the Detroit Lions and Chicago Bears. There were a ton of fresh bandwagon jumpers supporting the once 0-16 Lions and a few die hard Bears fans. Oops sorry, tangent... We got there at around 7 o clock on a Wednesday and it wasn't as busy as a Sunday or Monday night. The friends we came with told us that it was a family get-together who were entertaining a few friends from Japan. The small group that we thought we were joining was a party of 22. But the service guys did a good job making sure that everyone got what they ordered. Even the slight language barrier, the service was pretty good. Getting to the wings, the wings were...alright. They did have a pretty wide range of spiciness that you could order your wings. I can't remember what the hottest sauce was but I'm sure the word "atomic or death" was in the name. But for the not so iron clad stomached people, they have mild flavors that are more savory and sweet than spicy. One of the main reasons why I gave such a nuke -warm rating was because of the beer. Or how should I say this the lack there of? First of all when you look at the menu, the long list of beer is impressive. They have European imports, Asian imports, and all the domestics... on the menu. The first drink I tried to order was PBR. Gotta have an ice cold PBR right? Nope, they ran out. Then I ordered a Sam Adams Oktoberfest, which the waiter was so kind to check the back but they were out too. I had originally wanted to go on the lighter side but had to go with my favorite red, Killian's. Which I was surprised they had on tap. It was rare to find Killian's on tap. But that didn't stop there. The four other people that i was sitting with, also had to change their drink multiple times. We didn't want to kill the messenger but man this was getting frustrating. After everyone settled on their 3rd and 4th choices, the service seemed to level out. So maybe it wasn't the best experience I could of had but it was still ok for a Thursday night. I got my wings, beer, and a good time with friends and their out-of-town guests. I'm gonna have to make sure I come back to review them again. I feel like these guys can do better than 3 stars. Hopefully when I come back the Tampa Bay Bucs will be playing Monday Night Football, PBR will be ice cold, and the wings will be plentiful...oh and the BUCs get a win of course. Dookster OUT!
(3)Caitlin T.
I have to admit, when living in Michigan we had a BWW about a mile away and we went there usually once a week. We finally made it down to this one after living here for 4 months. We love their wings. Bad sides: They cost almost 2 times as much as they were in MI. We parked across the street above Red Lobster and it cost us $12. We need to find the other parking lot. For an almost $50 meal, we will go somewhere nicer. This doesn't mean we won't miss those delicious little things. We bought the sauce to make our own at home. If you buy 2 you get one free so its $11 for 3 bottles. IDcard promo is get 6 traditional wings free for every 12 traditional wings you buy. They also play most (if not all) of the football games on Sunday.
(3)C S.
I have been a loyal customer here because the service was great and the wings were always delicious. But after my recent visit here I can say with no regrets that I'll only be picking up take out. It was 60 cent Tuesdays on my most recent visit and the service was just horrible. When walking through the door I had already felt as if my friends and I were not.welcomed, I dont know if the staff just had a bad night but i could feel the tension. It felt like our server didn't want to work at all-there were times during our stay where we couldnt even find him at all, the food took awhile to come out and it was hard to get water refills. The atmosphere in general was just not welcoming. The food was great as always which was why we'll only be picking up take out from now on.
(2)Lup Wah M.
My husband and I took a chance at eating here since we always pass by. When we arrived, it was pretty quit, but of course we dined in the middle of the day as a late snack. We ordered the original wings and chips & dip. Although the service took our orders quickly, the food took awhile. However, when the food arrived, I have to say it was pretty good. The part that impressed me was how much blue cheese the server gave us. When he dropped the wings off he left us with two small containers of cheese. Naturally, both my husband and I are thinking the same thing .. that we are going to need way more cheese. So we eat, go through our cheese and ask for me. The server then drops of only one small container of cheese. Mind you, these container for the cheese is about the size of a small jello shot. Again, both me and my husband look at each other and say, "No way! We need way more blue cheese than this!" So while we wait for the server to come back we continue eating. This is where I am impressed ... the small container of cheese the server gave us was the perfect amount for whatever wings we had left. So in the end we did not need to ask for me. Simply brilliant portion size. Anyway, this is a place we will definitely dine again. We also was told that we came at a right time because usually it is packed and there is a waiting time. We dined about 2pm.
(4)Daniel K.
I keep coming back, because I can't resist the spicy garlic, asian zing and mango habanero wings, Beer selection is decent and wall-to-wall televisions giving you multiple views from any vantage point. Surprised there aren't any tv's in the bathroom. Only ordered the wings, but there are the usual bar items like nachos, ribs and fries. Salads are also on on the menu, but not sure who orders salads at a sports bar. So why 3-stars? Based on the hot wing temperature scale, it's very mild or screaming hot. Service is efficient when it's less busy, but other times we couldn't coral staff to get a drink order and the wings went MIA till we reported it missing. Asked about changing the channel on one of the 75 sets, but this was more difficult than ordering a drink. Still, not to be missed, because they have the best "variety" of wings in town.
(3)Justin B.
This review is for the Sunday NFL setup. Today was an epic failure of embarrassing proportions. Failures to meet expectaions of a so-called sports bar below: 1) the bar didnt even open its doors until minutes before kickoff while an angry and hungry mob queued up outside. Why they wouldnt give these poor individuals a chance to have breakfast and listen to some pregame analysis is beyond me. Perhaps theyre sick of money. 2) surely once we were inside all of the games would already be tuned in to an assigned tv to allow fans to select the proper table. Embarassingly enough they not only hadnt selected games for each tv, but tey hadnt even tested their satallite properly. None of the satallite games were showing for the first 45 minutes. Countless fans sat helplessly as their game transpired in a vacuum far away. 3) the eagles rams game was on the sound and the tv broadcast with soubd was ahead of another tv showing the game which we all know ruins the game for the viewer of the slower tv. 4) it goes without saying that bdubs food and beer selectionis pure garbage, and the added indignity of their joke managemet has punched my ticket to any other bar but this house of horrors. This is a public service announcement to avoid this dump at all costs. I would rather watch the games at guantanamo bay!
(1)Kevin Z.
There are not too many local places in Waikiki/Honolulu that show PPVs or have as many tvs as BWW. FYI if you're going to watch a PPV there make sure you get there aroudn 3, they start to charge $10 at 4, & the closer you get to fight time the less chance you have to find a seat (common sense, but gotta say it for the rookies). Food is always good (wing wise that is), but a bit of a smaller selection than on the mainland. Staff is friendly & it's kept clean. Majority rules here so if you wanna hear the game you wanna watch you better hope so does everyone else otherwise no dice! If you don't have wheels & want to watch a game or PPV this is your best bet.
(4)Terrance T.
Horrible service. Then the waitress got pissed at us because we told her our food was cold.
(1)Michael S.
I can't believe I've been going to Buffalo Wild Wings since it opened and have never written a review Parking: 1$ validated parking in the Discovery Center Parking lot. Not many other free options other then across the street at Ala Wai boat harbor Atmosphere: Buffalo Wild Wings or BWW is a straightforward restaurant chain that really focuses in on sports and Tvs. I've been about a dozen times and every visit has been consistent and the place is always clean and lively. One especially cool thing about is the free trivia & card games that you can play here (also available for your iphone) Service: On my last visit(for the Sunday NFL Afternoon game) the place was pretty empty with most of the people sitting in the bar area. Service was has always been fine. One postive thing to note is if I ever emailed management they always returned my messages regarding my request. BWW does have wifi but its sometimes sketchy. Price: You should expect to be able to eat here for under 15$ with burgers and pupus going about $10. Tuesdays & Thursdays they have discounted reg and boneless wings but you do have to buy in 6. They also have all you can eat wings, drinks and fries for about $12. One positive is that BWW always has good promotions that can make eating there pretty cheap. Drinks are usually on the pricer side with most domestic beers being $4-5+ Food: Buffalo wild wings is another chain so don't expect the freshest and healthiest food for you. Nothing is particularly super awesome but most usually go for the total package of wings, sports and atmosphere. If you do want to try something kind of fun go for the Tuesday night deal and try as many of the sauces as you can eat. The boneless wings special on Thursday is slightly more and easier to eat but a lot worst for you then the regular wings. Overall: I usually like to go to BWW for the atmosphere and the ability to watch nearly any sporting event. The I also like bringing my fantasy football team there for draft day if only because they usually hook us up for some freebies. If you don't mind the prices and the chain type food then go for the sports and trivia.
(3)Chantel C.
I'm going to put it out there, and just say it.... I don't like buffalo wings. There! Why did I go? I was invited by a friend of mine to their soft opening months ago. For appetizers I chose the kalua pork sliders (errrr... I wouldn't order them again - I liked D&B's ones better), and 'the sampler.' The sampler was actually really good because it came with some boneless wings, onion rings, mozzarella sticks, and nachos. I had a revelation with the sampler... I like buffalo wings... but minus the bones! Of course, who wants to gnaw on little tiny wings when you can just pop in half or a whole boneless chicken wing? Greatest invention ever. I am a fan of their Honey BBQ sauce. I also liked the Mango habanero. Not as much of a fan of the Jamaican jerk sauce. It's really awesome that they have a large variety of sauces for you wings. The onion rings and mozzarella sticks were really good, but I'll pass on the nachos next time - yuck (do they actually call those real nachos??!! Why's it so hard to find good nachos & Mexican food here in Hawaii?). The food was A-OK (other than the boneless wings). I tried some salad that was not memorable at all. Recently, I revisited BWW for the UFC fight. They charge $10 to get in. It was packed and full of dudes. It was a cool atmosphere to get baptized into the world of UFC - there was a lot of energy. Lots of LCD TV's, so pretty much anywhere you sit, you'll get a good view. I'd come back here for some pupus and beer - they've got a nice selection of beers. They've got my fave beers on tap - Newcastle, Heineken, and Blue Moon. I'm a happy girl with the beer and wing sauce selection. Thursdays makes me an extra happy 'pake' girl with Boneless Thursdays - the boneless wings are 75 cents each, minimum of 5 pieces. P.S. Park in the back garage. It's $1 with validation.
(4)Michael E W.
Junk.com
(2)Megan C.
Omg, love their wings! I've been to a few BWWs in Oregon, and have been enchanted ever since, lol. I highly suggest the Caribbean jerk - sweet with a cinnamon-like kick, parmesian garlic, and Asian zing. For those who can handle spice, the mango habanero is AWESOME - sweet with some spice! My girlfriends and I went last night and the service was great! Waiter was very knowledgable about the menu and immediately asked if we wanted separate checks, which I like because we usually want separate checks, but will forget to ask ahead of time. Hosts were very nice and the tables were clean! Lots of tvs to watch from every angle. We ordered the jalapeño pepper bites as an appetizer, which is exactly like jack in the box's jalapeño poppers, but cheesier and not spicy at all. It came out quick though! We split the large traditional wings and got 4 different sauces, and ordered a few other entrees. The food came fairly quickly and was nice and hot! Can't wait to come here again!!
(3)Satoshi K.
Boo this place. The food presentation is awkward and the beer is overpriced. And it feels cold dark. The service is good. But the product is poor.
(2)Beverly P.
Food was pretty good, but nothing extraordinary. We tried a lot of the flavors and the Asian Zing wad my favorite of the night, next to the Honey BBQ. We also tried the Blazing, which wasn't too bad but it will do some serious damage if consumed heavily :) The service was pretty good. The waitress was basically a blunt bitch, but for some reason I just loved her! I can always appreciate a person who just tells it like it is.
(3)Terrance M.
Worst service ever, we waited 20 mins for them to bring my father in laws beer after they served us. Wife and mother in law ordered a salad order came 45 min later, keep in mind it was not busy, then once salad arrived there were no utensils had to wait another 15 min just to get a plastic fork that she placed on the table without even putting a napkin under it. Wings were worse very dry I was so disappointed because I always wanted to go to this restaurant, I heard good things and had higher expectations, but it is what it is. The worse part was when they started cleaning windows right behind us while we were eating
(1)Gene K.
This is definitely one of my favorite sports bars on Oahu. This reminds me of the large, spacious sports bars in Florida that I used to frequent. Now there aren't multiple giant projection screens here like in other places, but there are plenty of flat screens to watch whatever game you want to see. Although the website doesn't say so, it opens early on Saturday mornings for college football and they have a small breakfast menu + wings until 11am. At 11am, it's regular menu only. They also serve coffee in the morning with free refills. But, the service sucks. Our food didn't come after 45 minutes and our waiter didn't even apologize. The portuguese sausage was cold. It must have been sitting around. Big thumbs down. I was starving! But they'll change unwatched TVs to whatever channel you want. You can park at the Discovery Bay parking garage, validated for $1 for 4 hours. I'm coming back next Saturday for the next game!
(3)August A.
Short and sweet here. The wings are decent (by Hawaii standards...low for Las Vegas taste), drinks are plentiful, and the TVs cover the entire walled area. Always a good, late night sports bar (2am closing time, both bar/kitchen).
(3)Travis M.
Came here to watch the UFC fights at 7 am!! Damn that was early, so I order me a bloody mary and since I'm there, why not some wings for breakfast too. The bloody mary was better than average, so that was good. The wings were cooked perfectly and the Honey BBQ sauce is a must get as I might even just buy the sauce and make that at home. For some reason the Honey BBQ had the perfect taste for me. Now for the other sauces, we got, some kind of Mango spice and regular Hot sauce. The mango one had lots of exotic flavors that worked for me, still don't know if it was worth getting again, but it was good. The Hot sauce I would not get again as there was not enough taste to it, it was missing the salt and tang that buffalo wings should have. Did I mention that there are like 40 flat panel screens all up in here. So this a great place to watch sports as no one will get in your way of the games/events. If I do come back I definitely will get the Honey BBQ wings again.
(4)Cassie T.
So many choices!!!! Love the spicy garlic, Asian zing, and honey BBQ. The service is hit or miss.
(4)Elbert K.
Offer a very decent buffalo wing. I'd rate it about a 6.5 out of 10 on the great wing scale. They have a whole bunch of sauces (I'd say around 15 sauces) ranging from hot, medium, garlic, and various other sauces. The atmosphere is very into sporting venues and they keep the wings and beer flowing to keep people satisfied. They offer boneless wing night, and I don't quite remember the price, but let me just say it isn't worth going too. Their bone wings are very decent, but their wingless doesn't shine on a dark day. They also offer regular wing night for around $0.80. It gets pretty packed though especially around game times (we watched the Saints wreck the Cardinals).
(4)Margaret B.
Pros: TVs, free wi fi, lots of tables. Cons: I can stare at the menu for 5 minutes and nothing appeals. The food is just ok. The ambiance is like a Auto Parts store. We go here often because its easy and pickings are slim in the area, but otherwise would avoid.
(2)Jeronimo C.
I expected more from a place that charges premium prices for comort foods. The wings were tasty as expected. I was disapointed with the ceasr salad because it was smaller than i remember at other BWW. Service was ok.
(3)Brad H.
BWW in Waikiki!!! If you have never been before and you love wings, this is a place you must go. Despite their chain-like feel, they still have some of my favorite wings. Even in Vegas BWW was always a great place to grab a beer and watch the game. They have a good beer selection compromising of about 10-15 drafts or so. They have Mirror Pond, so I'm good. Make sure to go on Tuesday for the wing and drink specials. Bad: The locations on the mainland will "spin" your wings in 2 different sauces without thinking twice. this location won't. If your lucky you will get a waitress willing to pour another sauce on top of the already spun wings. Also, the service at this location is hit and miss, I ususally sit at the bar to avoid any problems. But no matter how bad it gets I will always come back for the wings.
(4)Mandi P.
I am not going to lie I was extremely disappointed with BWW today. My husband and I went to eat here for lunch and the service was almost nonexistent. The only time we saw our waitress was when she took our order and when she came back to tell us our food order had been messed up (we had been waiting 45 minutes for our food already). Although she did apologize for it, my husband and I got the impression it was more for the sake of her tip. We have a BWW back home and it is 1000 times better than this one. The boneless "wings" were more like tenders and there was hardly any sauce. We will probably never be back...we could make better wings at home!
(2)Timothy W.
Not the best wild wing experience. The problem? The same as with many establishments in Honolulu, they cater mainly to tourists, which means they aren't interested in making the extra effort or spending a few extra pennies to get repeat business, to sum it up it's the small things like not automatically bringing celery to the table with wings, you can get it for free, but you have to ask. I have been to 5 different wild wings, but this was the most generic. Plenty of TVs, wings were good, but you can just tell it isn't the full experience.
(2)Stevie K.
Horrible, dirty, rude staff!! This was by far the worse buffalo wild wings i have ever stepped foot into. It took 2 hours to get a salad. The appetizer was cold and the waitress was super rude
(1)Maggie L.
My friends and I actually discovered this chain restaurant in Hawaii! How crazy!! Instead of experiencing Hawaii by trying out new Hawaiian food, we're here snacking on some uberly delicious buffalo wings! Shame on us! But this place was amazing. That's right, ah-ma-zing! You'll never look at buffalo wings from other joints the same way. We got our wings to go so that we can eat with the rest of the folks at the hotel and when we were done, full and satisfied, we were still craving for more! Now that's what I call some good ass wings.
(5)Iris M.
My friends had decided to come here so it was my first time, but I'm glad I did it. The service was great and our waiter was very polite and funny at the same time. Our orders came in on time although ordering them was a different story, since we were such a big group our waiter got slightly confused every time he came over as to who ordered what. The wings were awesome and the sauces superb! I'd definitely come back here again. I just hope the mainland ones have just as good and funny service with aloha!!!!
(4)Marc L.
This place is the happening spot for any major sports event. They have numerous LCD screens to watch anything from baseball to UFC. Awesome spot to just hang with friends and drink. Their chicken can sometimes be a little skinny and small but the sauces are to die for. They have a wide variety of sauces to choose from and on tuesdays they offer 60 cent wings. I was also amazed to see that they actually serve side orders of rice unlike hooters. I highly recommend the mango habanero sauce. That thing is a creeper just saying.
(3)John O.
Come here for the beer and sports and try to grab a seat at the bar. Otherwise, expect the service to suck really, really, really bad!
(1)George L.
went there for lunch today. not busy at all. Great wings and Mandy (our server) was great. we will return
(4)JM A.
Had to make an account just to write about how damn shitty this place is. Coming from another server, the service here sucks major assets. I don't recommend this place to anyone. My wife and I enjoyed the wings, the only thing is it came out 5 damn hours later. On top of that our server Kristen took another 6 months to come back to our table to take our order. The service isn't great and we're probably never going back there again. Thanks Buffalo Wild Wings in Waikiki for wasting 50 hours of our lives waiting for our food on a slow ass night, thanks!
(1)Forest F.
If you want to watch every game on Saturday or Sunday Buffalo Wild Wings is the spot. They have TV's everywhere and its packed with lots of tourists and transplants. The food however is NASTY. We had a party of 10 everyone pretty much ordered different things and everyone thought the food was awful. I personally won't ever eat here again. There are plenty other places that show the games and the food is much better.
(1)a t.
Lousy wings and way to expensive. My wife and 2 kids would pick Hooters any day over Buffalo Wild Wings. The wings here are tiny. They were served cold, and the mangers service suck. Don't waste your money at this place
(1)Lesley S.
This is a great place to hang out with the family and friends. I had the boneless wild wings. It was super spicy and ono. There is a nice selection of beer. It is a loud place, so it is not good for babies. There were a couple of families there with small children. The kids appeared to like the food.
(4)Miles E.
Hmm, best place for wings on Oahu for sure. Cheap, but not cheap food. Great beer selection and cool atmosphere. And honestly, some of the waitresses are better looking than the 'talent' at Hooters.
(4)Rachel S.
The only reason I'd give this place 1 star is because the wings were pretty good, however the service was horrible. We had the blonde waitress. She took our order and was rushing us the whole time. She kept trying to walk away and we had to keep telling her we weren't finished with our order (and we only ordered 3 things). And she didn't even bother to ask what kind of dressing or vegetables we wanted (it comes with the wings!) and when she brought our food almost an hour later she didn't bring any dressing or vegetables and we had to ask for it even though it comes with the wings! And it took her literally over 15 minutes just to bring out ranch and celery so we ended up eating most of the wings without dip. She never once asked if we wanted our drinks refilled and she never once came to check up on us. When we tried to flag her down to ask for a refill on our sodas she just walked right past us. I kid you not. So we ate our food with no drinks either. I will never return here again. When I get service like this it just ruins my day.
(1)Stacey K.
The service is horrible!!! I don't understand how there are so many servers yet it is impossible for my beer to arrive cold or my food to be hot? I've been here twice and both time service was some of the worst I've ever had in Hawaii. I'm sticking to the Shack. The wings weren't even that great either (and I love my wings super SPICY).. probably was the combination of the long wait, cold food, and warm beer... and the food just blows. ugh. i don't think i can emphasize how horrible it is for a WINGS + BEER place to have such shitty service that BEER is WARM and long wait for food is COLD. I was on the verge of getting the beer, napkins, etc. for myself cause my server was getting a manicure next door. YOU SUCK!!!!!!!!!
(2)S L.
Walked into this restaurant early in the evening because my sister and I were feeling like some wings. The hostess was unwelcoming and rude. She asked us if we wanted to sit in the bar or at a table. We were trying to decide (which was hard to do because it was so dark inside) and I caught the hostess and one of the servers rolling their eyes at each other while we were deciding where we'd prefer to sit. Long story short, the girls who work here HAVE ATTITUDES. We walked out and will never be back again.
(1)Danielle Y.
Let me explain. No, it's too complicated. Let me sum up. Tuesday. 60cent wings. Habanero Mango Sauce was quite tasty. Onion Rings. Stellar. Beer. Average Selection On Tap. Prices Weren't Horrid (23oz = $6.50) General Arrangement of Service = Miserable. Waited over 1:45 for a table (est time: 30 minutes). Though waiting/hanging out in the bar area were generally ignored and nobody took any food orders (a hungry Danielle is a pissy Danielle). Once seated, Etc, Etc, Etc. Do they do take-out?
(2)Crystal B.
In this case, "Meh, I've experienced better" is just about the perfect description of my experience here. I have only gotten take out and my limited experience with service has been good- food was ready promptly and the person I paid was polite and helpful. Unfortunately for Buffalo Wild Wings, I went there for food and the food was mediocre at very best. We got ten regular wings and eight boneless wings with medium buffalo sauce with sides of blue cheese and ranch. (They do charge extra for extra sides of dressings, fyi. The person I picked up the takeout from did tell me that which I appreciate). The boneless wings were okay- decent amount of sauce, nice white meat, but there was so much breading that I could hardly taste the chicken. The regular wings were pretty gross. I realize that getting takeout doesn't exactly lend itself to having perfectly crispy wings, but these were completely rubbery and soggy. The skin was thick and soft which completely grosses me out, and there was almost no sauce on them. Couldn't even see the sauce, and could barely taste it. The flavor of the chicken was good, if there had actually been sauce on them they would have been much much better. Oh well, maybe I'll try going in and having food instead of getting takeout to see if the food is better. Until then, two stars.
(2)Scott H.
This place is nasty. I have to walk by the kitchen on my way to my condo in Discovery Bay. The smell is horrendous and very greasy. I ate here once, not impressed. They didnt even set a place (napkin, utensils, etc) for us at our table. I had to ask for napkins, no water... This place is a dump.
(1)TJ W.
Great wings! Had the hot traditional and they were great. Friendly bartender and lots of baseball on the tv.
(4)Wendee N.
So I finally forced myself to get out and went to try Buffalo Wild Wings. Love buffalo wings so I really wanted to try this place especially since they offer boneless and bone-in wings and on Tuesday's is Bone-In Wings Special and Thursdays is Boneless Wings Special. We went on a Tuesday. Got there about about 6pm. Thought it was going to be crowded and a line however it was alright and we went right in since we took a seat in the bar but I think we should have went in the restaurant side. Oh well. So the service was just okay. The boneless wings were dry and hard. I didn't try the bone-in ones because it was medium and that's too spicy for me however I know it was better than the boneless one regarding the dryness. Next time I'll order bone-in, if there is a next time. The sauces we tried of course, ranch and bleu cheese, salt and vinegar (powder), sweet BBQ, honey BBQ, and of course as well, mild and medium. The mild was for me, however I think they mixed the mild wings in the "medium" bowl cuz boy was it spicy and it's not supposed to be that spicy. We got like a buffet of just appetizers. The potato wedges were okay. The fried pickles were okay too. The onion rings were onion rings. The popcorn shrimp was okay. The mixed drinks were too sweet and not enough alcohol. The beer was typical beer because you pretty much can't screw that up unless the facility doesn't clean the taps. Oh if Bartender Todd is working, there's a shot you can order call the "Todd Shot" it's a double shot. It tastes like the blue otter pop. The service was okay. The atmosphere was a typical sports bar look. The place was clean however Discovery Bay Center is pretty ghetto but I guess that's a separate yelp review. The bathrooms were clean. Parking is great because you can get validation from BWW oh but the parking structure height limit is about 6' 2" so if you have a huge vehicle good luck finding parking on the street. So the place gets busier later in the night. We had 6-people and our tab was just about $250. It was mainly the alcohol that did it however like I said, the mixed drinks are pretty weak so you best order beer. My martini was even super weak. I guess the overall experience was just okay. I gave BWW 3-stars instead of 2 just because of the boneless wings but don't order it anyways cuz it's dry and hard.
(3)B. S.
It's a 3 star place, at best. The wings, they are ok. Good, passable, tolerable. Prices here are Waikiki Prices though. I love that there are so many tvs in this place though for Sports/Fight Nights! Its always crowded with Tourists and Military, which I guess you need to be in the right mindset to goto. The burgers here are meh, 2 stars on a good day. Service has always been good here too. Though the other day I got a blue moon and my "date" got a mango juice and they gave me my bill and it said $110.00. Haha. I only really come here when someone else wants to go, and the person I was with just wanted to check it out. It gets crowded here, and gets REALLY crowded during sporting events. I will say I like the bathrooms here too! Not that is a deciding factor in choosing a restaurant/sports bar. Oh yeah, these 2 kids took the blazing wing challenge which I guess is you have to eat so many wings in a certain time and they're spicey. The one ran to the bathroom to puke, so that was better then any live sporting event. :P I'm just a believer in if I can make it better, why go out and pay for it? Which is why I usually pass on their wings/burgers.
(3)Gilbert S.
I have been to many on the mainland an this one is the same in regards I menu. The problem I have is the way they offer the wings. You only get one sauce per 8 wings so if you want 2 sauces you need 16 wings. Hope your date isn't picky or your are trying to gain a few pounds. This an island thing only since I verified with the mainland. Oh an they also have UFC fights and the occasional boxing match. Your better off just stopping during the happy hour.
(3)Clifton H.
My friends and I went last night, which was a Tuesday. Apparently Tuesday night is when they have the special pricing for wings. It was definitely on the louder side, with television screens all over the place, showing various sporting events. The wings were great, with tons of different sauces/seasoning to pick from. We had the teriyaki, parmesan cheese, medium, and salt and vinegar. All were great. Service was excellent, with the waiter being very friendly and the service time being reasonable. It's a good place to hang out, eating wings and drinking beer. Parking is validated, but I would not know firsthand as there was no parking available when I went. The parking is in the building and it is a shared space with all the other businesses in the building. It's definitely not the most car friendly place to park at. I ended up parking in the overflow parking located at the Ilikai Marina. That place charged a flat rate regardless of it being the overflow parking.
(4)Faith S.
every time i've come here i have always gotten the queso burger. sad to say its now off the menu BUT if you order it, they will still make it for ya - it's their policy they said!! so still tahat is the only thing i go for still !! it's messy & o' so yummy! give it a try! service has never been bad, even when it's crazy busy of UFC nights .lol. a great place to take kids of all ages too!
(4)Jin Hee K.
Chicken was good, not great. Games were fun!!!
(4)Cor F.
Today was mine and my husband's first time at Buffalo Wild Wings. I have to say that we had an above average experience! We ordered the Wings Combo meal. The chicken wings came with your choice of sauce; we got the mild sauce. To me the chicken wings was not bad without it, but the sauce kicked it up! I liked it! Well anyway, what made our experience there better was the Excellent service that we had! Pearl was our waitress, and she was very friendly to us and she gave us great service! Also, our drinks were refilled so quickly! We did not even have to look for anyone to refill our drinks, they just came along to our table when we were half way done and offered to refill our drinks! We are looking forward to going there again!! :)
(5)Alex G.
Great place to watch a sports game! Great fans, and surprisingly, locals go here to, even though it's in waikiki. The service was good. I had the honey wings which were delicious, although the wings themselves were very small with little meat on them. It's on the pricier side but if you're looking for a mid-day beer and snack, this place won't disappoint.
(4)laura e.
Food = Corporate (nothing fancy) Ambience = Fun sports bar atmosphere Service = Okay It wouldn't be on my top list of to go places, but it was alright. Order the wings with the sauce on the side.
(3)Jason U.
Who says Hooter's has the best wings on this island? This guy does because B-DUBS is way to small and never has seating for UFC's and Sunday football. I take my money elsewhere. Hooters restaurant had much better service and wings and specials. If you want delicious wings with happy hour and free hot waitresses then you don't have to look any further than Hooters. If you like Buffalo Wild Wings do not go during Monday night football, Sunday's, UFC's or any other large event. Because if you do and your not there when they open to claim your seat and squat all day you will see this sign "STANDING ROOM ONLY, NO REFILLS, NO REFUNDS". Remember I warned you.
(1)J H.
Relaxing to hang out with friends
(4)Annie Kim H.
i LOVE this place. my first experience w/this place was when it was BW-3 and i was going to school in NC...1996 ...oh & I made it through the blazin' wing challenge a couple of years ago during my last visit there. i was sick for a couple of days, but whatever--i have the finisher's shirt and a pic of me and my bestie on the wall. I used to bring back bottles of Wild sauce whenever I visited NC, but since we have one here now, there is no need to do that any longer. i'm more of a sauce person, so i don't always order wings...i order sides of sauces to dip this or that in. My favorite sauce is Wild (after a few years, my body just can't handle blazin'!) and i usually get potato wedges & dip it into that sauce. my new love is the mango habanero :) I notice in the review below that people ask what is so great about the place if the food is just blah or just ok. for me, it's mostly about the good times and memories!
(4)Carina T.
Wings, wings , wings. This place is kind of a mancave...lots of beer, bar food, and HD TVs for enjoying sports. We tried the mango habenero and spicy garlic wings. Both were good. Server was attentive and personable. Looked like she enjoys her job!
(3)daniel k.
im a huge hot wings fan, and i love the fact that they have so much sauce options. ive been there a few times and the only good experrience was watching a payper view ufc fight. on a regular day the server couldnt even tell us what was in the lunch menu, then he took 15 minutes and forgot to ring in the food, by the time we all ate he took another 20 minutes to get us boxs and we watched him lean on the counter talking stories as we waited for our bill. baaaad badd service! i think the only time ill go back is sports events..
(2)Louanne D.
This place is a great place to watch any kind of sport. The waitress's are very nice and always making sure you have a drink. They never hesitate to ask their manager if they can change a game to another game for the customer, as long as the game is airing!! My husband and I parked at the Mall parking lot. It was a little bit of a walk but the parking was easy and free.
(4)Clarice K.
Never been to a Buffalo Wild Wings before but always wanted to try. So this was my chance. I ordered wings and nachos that were really good. My friend ordered the deep fried mushrooms and did not like them, I tried one and didn't care for them either. Our order took really long to get to us but they apologized and gave us free wings and did not charge us for the mushrooms. Our waitress way really nice and offered to give us all separate checks.
(4)Matt J.
I have seen several poor service reviews however we had a great experience with service and food! Had 2 games I wanted to watch and they put them right up for me. Ordered the Desert Heat wings and they were crispy, mildly spicy, and came out very hot! Great on a cool Waikiki morning. Kids had pancakes and loved them. All around a great experience.
(4)Angela D.
I love wings and should've came here a long time ago. Love Tuesday 60 cent wings. Just that when you order and get your wings, I suggest you count them. I ordered 12 wings and got 9 and got charged for 12 when I had already told my server, but he was cool. He did forget to bring us menus and we waited pretty long. Came here with my co workers who tend to come here often just to hang out after work and get a bite to eat. Their onion rings are pretty good. Came around 10pm, which the whole dining area was closed except for the bar. It was a tad bit crowded but I guess 60 cent wings are worth it. I got the Hot BBQ while my co worker got the mango habanero. The mango ones were really good but I wish they weren't so hot so I recommend dipping them in ranch, well in my case, soaking them in ranch. Didn't order than alcoholic drinks since I had to drive but next time.
(4)josh v.
8/7/2010 Sleepless Weekend Day Two : Entry One A couple of my friends and I decided to come here to watch UFC 117: Silva versus Sonnen. As with most bar and grills, when there is an event like a fight, there is a $10 cover. The place was packed. After us, it was standing room only. Luckily we got the last table. This place is a total man cave. un-godly amounts of LCD screens all over the place. No seat is a bad seat. They also have jerseys hung up on walls. They also got an incredibly small Shane Victorino jersey which we all joked and pondered if he was actually that tiny. I loved our waitress! She threw a few jabs at me for ordering a Corona with Grenadine. I was hungry, I didn't eat all day. Had to order food. Hmmmm? What do I order at Buffalo Wild Wings? Buffalo wings? Let's go!!! We ordered a Sampler and 18 hot wings. Sampler was good, onion rings, boneless buffalo wings and nachos. The wings were pretty good and spicy! I love spicy. I wish I looked better cause they do have them boneless. I don't like wings much, the cleaning gets to me. Main event is about to come. One of my friends was rooting for Sonnen because he didn't like the way Silva was laying n praying and taunting Damien Maia his last fight. We had to bet on this fight. The wager: Jager bombs. All the Silva fans were quiet for 4 and 4/5ths of the fight. Then it happened. BOOM!!! Sonnen taps to a triangle choke by the Spyda!!! Probably the best UFC fight ever! Pay up, son! 2 rounds of Jager Bombs later, our waitress teases one of my friends about him spilling most of it on his fanny pack while exchanging some "The Hangover" quotes. I had fun. I think we found our bar to go to when there is a fight...
(5)Tracy M.
I agree with the rest of the people on here. Service is absolutely ATROCIOUS!!!! I am a regular of this place and go here just about every Tuesday. At 60cents per wing with a 5 wing minimum, you can get a meal for 3$ so why not? Maybe that's why the servers are in such a bad mood, but still, if we're paying you, suck it up and be nice. I once went with a party of 8 and we had to wait nearly an hour for our table. We had gone to the bar to get some drinks while we stood around and FINALLY when I was buzzed to sit at our table, the server runs up to the table (as soon as we sit) to say to us (in a VERY rude tone) that these are for people who "have been waiting." Uh...I WAS waiting. She then disappeared...obviously embarrassed by her own stupidity. The MANAGER had to serve our table for a little while before they could get another incompetent server to serve us. We had asked for separate checks as well. We had to wait about 45 minutes for our food to come out and the server never bothered to check if we wanted more beer or cocktails (hello...at 60cents a wing, but 7$ a drink, don't you think you'd want your tables drinking a lot???). When we finally got to order more drinks, they'd take forever and a day to come out. The cherry on top of the cake for this experience was that when our check came (after this terrible time), we had an automatic gratuity added to our bill (which they didn't mention nor put ANYWHERE on the menu that they add for large parties although I understand it should be understood). A few of us went to complain to the manager that we felt our server didn't deserve the 15% gratuity because of how shitty it was. We didn't want anything free, we just didn't want to tip that much or at least be EXPECTED to tip that much (we're all service industry, we would've left the guy SOMETHING for trying), and the manager had the audacity to retaliate and try to tell me off. Then the SERVER had the nerve to be rude when he re-dropped the check. (We still left this guy about 15% wtf) Anyway, I still go there cuz it's cheap, but if you're looking for good service, sit at the bar. The bartenders (and a handful of the servers) are actually good.
(2)Kyle S.
A bunch of went early right at opening and we waited almost an hour for our food. The food was okay but it is surely not worth the wait. Here is what we ordered. Sampler platter: great variety at a not bad price. Mini Burgers: All burnt to a crisp. All you could taste is charcoal. Naked Chicken: No flavor, just burnt. Chicken wraps: 2 chicken wraps for 12 buck give me a break. Pile of chips with no dip or salsa... 2 burgers which were not bad but a little on the over cooked side. One of the only things I found pretty good at this establishment is the hot sauce.
(1)Shireen G.
This place is a rarity. The roomiest bathroom stalls I've ever encountered... and the option of chips instead of fries! Oh, and let's not forget the wings! The games are awesome, too. Before you go, download the Buzztime and SCVNGR apps. With Buzztime you can play trivia or poker. SCVNGR has all these fun activities with rewards like a percentage off of your bill, a free drink, free wings, etc.
(5)Eve C.
Went here last night just because I felt like wings and some beers. I was expecting bad service based on the reviews they've gotten, but was pleasantly surprised. The hostess staff was friendly, but we were pressured to sit in the bar area even though we saw a bunch of open tables in the dining area. It was a pretty roomy restaurant. Our server was super friendly and prompt with everything. I think she might have been new. The wings were pretty small, but tasty sauce. Could possibly return. We had the Mango Habanero, Spicy Garlic, Parmesan Garlic, and Jamaican Jerk.
(3)Jessica R.
The best part about this place is not the waaaangs... but the trivia games you can play while chowing down! We noticed a couple sitting next to us they were playing with this huge "controller" and put it together that they were playing trivia that were airing on the screens in the bar area. Totally needed to jump in on that! It diverts your attention every so often but it's a fun thing to do while talk story and having a beer. There are longer breaks in between the 10-Question game. So much fun! Oh and the waaangs are awesome, too! ;-)
(5)Rebecca O.
Out of all the places we ate while we were staying in Waikiki this one ended up having the best service and food. The service was excellent and our food was good, hot and fresh. It was a bit pricey.
(4)D E.
2 stars just for the service. 3.5 for the food. Service is why you go out. When it's sub par it impacts the entire experience. The Wings were good. Some of the better ones on the Island. We tried the Mango Habanero and medium Buffalo. I didn't find the Mango too hot even though medium is about as far as I go. The sweetness of Mango was just right and the hotness is easily controlled by the blue cheese or ranch dressing. The medium Buffalo was good. Don't care for boneless wings so didn't try that. Notes on the service. Host said 5 mins for restaurant side table then in a much lower voice said 10. We waited but then choose the bar side. Not that different, except maybe service? Menus were very sticky. Order was taken fine. My soda was refilled once but waters never. We had to get up to get water and get someone to take the check. They did comp for soda without us mentioning any problems. I'd go back but hope service improves. Saves a couple of bucks in tips. Parking around back. 2 hours one dollar with validation.
(2)Eric G.
First time I went, saw no service after ordering my first drink and receiving my food. The place seemed to be staffed for efficient service. Second and last time, the wrong order was brought out and the waitress just shrugged her shoulders... The food is decent and the setting is great for a sports bar, but service gets 4 thumbs down from me.
(2)Jaz K.
Only gave the 2 stars because our waitress was great. Other than that, there was nothing that would ever make me come back here. We love BWW and have been to many different locations, but this one is by far the worst. The hostess was very rude, and did not know if we could sit in the bar section because we had kids (isn't it her job to know that info?). The wings sucked, my daughter's kids meal was much better than my own. Won't be coming back again.
(2)Daniel B.
Love the desert heat and love the experience every time I come. Ask to be seated in pearls section for the best service in house.
(5)Ken H.
We went there on Friday evening and it was packed with about an hour wait. However, me and my fiancee found seats at the bar right away;) The setup is very nice with a ton of TVs all around and a decent bar. Since I'm originally from Buffalo, NY I couldn't wait to try the wings so I kept my order simple and got the wings, hot, in the regular buffalo sauce. The food arrived pretty quickly. Unfortunately my first impression was of disappointment right out the gate cause I was surprised at how small the wings were! Also they don't come with celery or carrots on the side unless you request it for extra. The sauce did have ok flavor but the skin was not quite as crispy as I like it. So overall was kinda let down as I had high expectations. As for the service, the bartender was alright. We asked the guy who dropped off the order for an extra blue cheese but it never came... I'm willing to give it a pass since it was packed and I'm sure the wait staff is pretty fresh still. For there wings I would give them a 2, as I will stick to another place in town for my weekly wing fix who don't skimp out on economy sized wings. However all in all I will give them a 3 rating, as they due have a bunch of other stuff on the menu which I'm sure is fine along with a nice sports bar decor.
(3)Alexander W.
This was my first time to Buffalo Wild Wings and it was pretty good. I went a on a Tuesday night for a friends birthday and there was a good sized crowd there. The wings were great, staff was alright. I wasn't blown away by the place but wasn't disappointed by anything either. I had a good time overall. 3 stars
(3)Lndn O.
Good place to eat various sauced selections of wings, get drunk and watch sports. I personally like to put the sauce on the side when I order wings so I can dunk-um in different sauces.
(4)Robert M.
I love wings, and they had some the best wings I have had. Good value, but great flavors. Not sure what the people with bad reviews had happen to them, but I was very pleased.
(4)Kulia V.
I like this place. It has beer, wings, sports on tv, and an addicting trivia game. I had the Spicy Buffalo and the Mango Habinero wings. Careful, the habinero sneaks up on you. At first I thought the Spicy Buffalo sauce was hotter, but after a couple minutes the Habinero sauce was kicking my ass! Don't get me wrong, it's a good kind of kicking. Like a painful pleasure sort of thing. And the mango compliments it perfectly. Chase it down with your favorite beer and you're good to go!
(4)Michelle M.
after all the hype about bww, i had to try it. as a self-proclaimed wing connoisseur, how could i not? so here goes... hot hot wings: not hot at first and then the spice kicks in and then your lips are hot tingle-ly for like 45 minutes... whoo hoo! beer: tall bud light draft for $3? i'll take it! atmosphere: meh. darker and not as fun as i thought it would be. old crowd but place has potential. would i go here again? maybe in a group of 10 people but not just with the bf to watch a game and eat wings. ps- non-wing food is seriously lacking...don't order the nachos!
(3)tyron l.
If your into sports bars that surround you with plasma screen tv's to keep you busy while you wait 45 mins for your order to be taken, a place where the beer flows like wine. Where douche bag guys and chicks that have probably used meth at one time or another instinctively flock like the salmon of Capistrano. I'm talking about a little place called Buffalo Wild Wings, or Bdubs as the local college girls call it..This place is average in everyway..Typical bar food, mixed in with cheap seats, crappy service, and alot of sauce choices equal a uninventive bland experience.. So if your into that, then by all means do your thing..
(2)Yena W.
All you snobs are probably going to ignore my reviews from now on, but what can I say? I've been having really good times here lately. They were playing the Mexico vs USA Gold Cup final here on almost all their TVs, and when I asked my server to turn the game on yet another TV closer to me, she did it fast and no questions asked. Their wings are tasty and perfect gnawing companions with endless glasses of draft beer, but I really enjoyed their giant juicy burgers and skinny fries that filled me up so nice at the same price for a few chicken wings. No contest there for me. Give me beef. And beer. Lots of beer. The atmosphere at the bar is always fun as everyone's always got a good beer buzz and the servers seem to interact well with the rowdy crowds. This being Waikiki, there's a never ending stream of weird and interesting people coming in for some cheap beer and food and a game. So withhold your judgement, go in with a group of friends, get to know some drunk sailors, and have a good time.
(4)Nicholas C.
the service seemed slow for some reason, but other than that the wings were delicious! Highly recommend the spicy garlic or the asian zing.
(3)Mark B.
We've lived here for about 2 years, but hadn't tried Buffalo Wild Wings yet. I wasn't quite sure what to expect due to some of the negative reviews on the service here on Yelp, but we were pleasantly surprised. Went at early lunch time on a Saturday and were served by Heather. She was one of the best servers I've had since arriving on the island...our drinks never dropped below half a glass without her asking if we wanted more, and every other aspect of the service was great. The food was typical of the other Buffalo Wild Wings I've eaten at before...pretty good, but not absolutely fantastic. I didn't taste them, but my wife said the Asian Zing flavor didn't taste quite the same as it does in the other restaurants. All in all, we were happy with the meal and the atmosphere, and the service was great...we'll be back.
(4)Wilfred L.
First let me say, I've been a fan of BW3's as it is know on the mainland for many years.... When I lived down south in Florida we lived right across from one and use to go there all the time.... Well i must say I am very disappointed with this one. The customer service I received was terrible. I went in on a Tuesday as it was .60cent wing day my favorite and took a seat near the window in the bar area. I will keep the racial charges out and just focus on the real B.S. As I sit waiting for a server to address me, one finally did and said they would be right with me and did I want to order a drink I said yes let me have a stella beer. They asked for ID which is crazy cause I am no where near, near, not in speech or mind 20... So I presented my valid Hawaii State Id with my old ass birth date on it.. I won't say my age but lets just say I am nearing 40 years old... So the waitress looks at it and then says that cause the laminate is messed up she has to check it out with the manager . She goes there and I can tell from her body language coming back that he told her no too. So I garbed the ID from her and went up to him and he told me that, "They have the right to refuse it cause the laminate is missed up and that the Honolulu liquor commission requires them to do so and they can get fined and they are very strict." So I explained to him that my date of birth is 1976 so I am far from legal age and that doesn't matter. He still said they don't have to take it. So I go to the Honolulu liquor commission and ask them and after speaking with three people they said they have no knowledge of such a regulation and I should have been served. They said as long as the ID is valid that's all that's needed... So when I went back to the restaurant, this is all in the same day mind you. I ask to speak to that manager and now they got him hiding in the back for fear of a confrontation i guess. So i speak to another manager and he trying to be a buffer, but all I want is names and to confirm what was said to me that's it... So I got another mangers name. So if you are Black and go here make sure you have the newest ID possible because if you happen to take a table next to a White lady they are going to tell you they can't serve you alcohol cause of you ID.... To think that the BW3's in Honolulu would be more racist then the one in the deep south.... SMH I would never eat here again. Due to the fact that I was treated so foul and I am taking legal action against them...
(1)Lucas W.
Good sports bar in a convenient location. Wings are OK but there are so many flavors. I still have to try out their blazin hot wings challenge. Lots of TVs to watch sporting events with friends
(3)Shella K.
We went for Monday football. Service was great and wings were great! The jerk and mango habenero wings were my fav! Didn't care there was not huge selection of beer I went there for wings! It's buffalo wild wings what else do you get there?
(5)Becky T.
Just like the other BWWs in the world. Nothing is spectacular but you can get decent wings which is a plus and drinks which is another plus. You can also watch sports there if you are so inclined. Judging from the presence of all the high and tight haircuts, this is a regular hangout for the military folks. Makes sense as BWWs are usually the best that most Army towns have to offer. I usually hate chains like these, but I'm such as a sucker for wings. Plus it's super-close to my place so if you find me here, feel free to say hi. Just don't mind any honey bbq or Asian zing sauce I have all over me.
(3)Steven Z.
Mediocre food and service. Wings looked factory produced, boneless wings were awful. Bartender didn't tell me about wing specials. Poured me another 24oz after I asked to cash out.
(2)Tara W.
I hate sports bars so I'll dig it alot more post-football season. The food is good though. Granted I've never eaten anything other than wings there but hell, isn't that the freaking point? I highly recommend the following flavors. Wild, Parm Garlic, Asian Zing, Habenero Mango, and Spicy Garlic. Don't get the Jamican Jerk. Tastes like you are eating a freaking christmas tree. Also watch out. Mud butt galore the next day!
(4)Jenn W.
Wow really? Wings were pretty good but did we order virgin drinks??? Swapped them out for beers.
(1)Karen V.
Three of u came in for lunch, didn't seem very busy. We got seated right away, but then 10-15 min later someone actually greeted us. Our server took our order and 10 minutes later we finally received our drinks. Food also took awhile for being so slow, but hit the spot. The wings were good, some didn't have that much sauce on them, wish they had been tossed more. Lunch menu looked good, but wasn't told about it, wish I had ordered from that. Would have been nice to have been informed. Overall service could be better .
(2)Gspot H.
azian zing is my fav
(3)Christopher C.
Visit: 8/16/09 - Late Lunch. Had all kinds of wings. Bought the 50 piece tray with onion rings and fries. Lost of food for 2 people. Onion rings were good. Fries are awesome. Wings were good. Especially the Jerk style. I like that one the best. Service was good. Price was expensive, but the food was good. I will come back.
(4)Lee Ann H.
The food was great and so was the service. We will definitely be back!
(4)Amber W.
The food is way, WAY overpriced. Think McDonald's-quality food at 2-3 times the price. They serve their food on disposable plates with plastic dinnerware. I'm no militant environmentalist, but that's just an embarrassment. This place is okay for drinks, but then again pretty much any place in the world is okay for drinks. I'd rather cower in my closet with a warm Bud Light than venture into this place again.
(1)Michelle O.
What is it about wings & football that seem to fit like a hand in a glove!?! Yes, it's cliche (and border line corny) but this place was packed last wknd with football fans enjoying drinks of all kinds and cheering for their fave teams, with wing in hand. Spicy, mild, garlic, lemony, you name it, you can get it. In a tagboard folded boat, tableside. I'm not really a 'wing' kinda girl but I come for the lively atmosphere and to hang w/my friends. Parking can be a little tight in the pkg lot but wasn't too hard to find on a Sat. Good place to watch football and UFC. Although UFC events are REALLY packed, so I'd advise an early arrival.
(3)Ellen Mae V.
I consider myself a rather healthy eater and I usually stay away from fried foods. So when it comes my occasional fried treat... ahem:: chicken wings:: I like them spiced, dredged, battered, fried and then sauced. So BWW isn't my favorite choice for wings, I'd rather hit up a Wingstop (which of course HI doesn't have.) BWW has a LARGE assortment of sauces... no joke and the wings in and of themselves were rather good. Tasty, well spiced but a little on the small side (perhaps they're GMO free) However, at nearly a dollar a wing I had to suck those bones dry to get my money's worth!!! And I did! Probably not the most pocket friendly place, esp if you have a big appetite.The other menu items aren't too spectacular but I suppose when you're a guy looking for a place to escape then side orders aren't really your focus. The place is actually quite large. There is ample dinning room, a bar and enough tv's to cause a seizure. Not really MY place to eat or hang out but if you're a sport fanatic looking for a tasty cluck, a large assortment of beer and BROS then hit this place up. Otherwise... I don't think I'll be around too much.
(3)Missie R.
Sitting here now about to pay for the meal. Had to write a comment now before I forgot to do so later because this place is awesome!! We came in moments after my husband had an itching for wings. The guy in the front with the pony tail was kinda weird.. Are you going to seat us or mumble?? Eventually we moved forward and someone else helped us and Carlos sat us down. Chris was our server and he's kick ass!! He was very helpful with our ordering. It's out first time here so he really helped guide us. He offered us sow local beers then let us go sample nuts over the sauces and even offered us what he thought was the best dry wing (Chipotle BBQ). It was hands down the best wing we ordered. We also got the Spicy Garlic and Wild. Both were yummy and very moist. Chris was great, filling up our waters like 4 times without us having to ask, letting u know where the wet naps were, and giving us LOTS of napkins without us having to ask. When we were eating I noticed Chris cleaning the tables, booth chairs, and floor that was across from us. A family with lots of kids sat that earlier and made a hot mess but he didn't seem to mind. Impressie he stayed busy and did his work, not just sit and lounge around. Very hard worker, kudos to him. Also, I believe it was the GM who also came to check on us. Very good customer service!! Yelp, I'm not gonna believe your Waikiki reviews anymore because all the places that we went to that had high reviews via Yelp sucked, while this place has iffy reviews but provided us a great meal and excellent customer service!! Mahalo Chris!! ;D
(5)G M.
We had relatives staying in Discovery Bay (aka the roach motel) for the holidays so we popped downstairs to pick up some wings on new years eve before the fireworks. We ordered a variety including a bbq, jamaican jerk and a hot variety. Can't remember the exact names now but all were good especially the sweet /hot jamaican jerk and held up well even when cold the next morning. They came with the usual carrots, celery and blue cheese dip. Service was quick and friendly and I would drop in again.
(3)Erika A.
OK, not many buffalo wings places to choose from on the Island....and I like me some hot wings. The wings are good and the sides are generic. I had the following wings: -Parmesan Garlic-3 stars kinda uninspiring, but ok. -Spicy Garlic-4 1/2 stars-My favorite. Spicy n garlicy-duh! -Asian Zing-3 1/2 stars My table all scored this as their favorite, it was alright. -Hot BBQ-4 stars. This one was a bit spicy with a hint of the BBQ sauce flavor. -Hot-(Classic Wing Sauce)-3 1/2 stars. I usually stick with basic hot wing sauce, but I've had better....I think Domino's hot wings are better than this. -Blazin'- I have a hard time rating this sauce as I only had it to enter a hot wing eating contest. I can only say my mouth was on absolute fire when I finished my 12 wings in 80 seconds (yep, that's a record, beat that suckas: ). Anyway, I can't imagine anyone ordering this unless you prefer to eat food because you are a badass and not because you actually eat for enjoyment. 32 oz of Stella was on special for $5 It was 60 cent wings night (Tuesdays) and you have to order a minimum of 5 wings per flavor. In summary, the wings are decent. I would go back and eat a few of the flavors. I am taking off stars mainly for their totally uninspiring sides. Lemme break it down: I was so excited to see fried mushrooms on the menu. I haven't seen that on a menu since I was in Texas. Wish I would have never seen them on the menu. They were small, totally generic and probably frozen before they were fried. Potato Wedges sour cream and chives-Dried up pieces of artificial chives and boring ass potato wedges. Buffalo Chips-slices of fried potato with melted cheese: Even more lame than the potato wedges. Blue Cheese dressing-oh, don't get me started on the bottled crap they try serve as their dressing. Look, I know this place is obviously set up to be a sports bar type establishment, but if you can't even serve up decent blue cheese dressing then what's the point?! Wings and blue cheese are supposed to go hand in hand. I don't even remember seeing chunks of blue cheese in that totally bottled, pre-manufactured crap they gave me. It was only their 2nd day and it was really packed, but it took over an hour for each order that we made. This place is a franchise, so we thought the kitchen should have had their shit down a little better. I guess the kitchen is already on Island time. Knock off another star for slow service. This place is going to be packed and successful because they have a big bar and tons of TVs. It's a perfect place to be to watch a game, sip a few beers and have a few wings. Totally low key. Validated parking for 4 hours: $1 Meh.
(3)Lauren S.
This location is horrible. Management here sucks. When I went to make a complaint with the manager I believe her name was Amanda, she never gave an apology for my rude service from the server and later I saw the server and her laughing together while looking in my direction. I could not believe that was happening. Poor service, shifty food, and shitty management. That manager Amanda needs to be fired or at least demoted to dish washer. Also the server! Never coming back.
(1)Tony R.
Buffalo Wild Wings just opened their first franchise in Hawaii yesterday, on 07/13/09. It is in Waikiki, in the Discovery Bay condo tower. I had never been to one before, so this was my first experience at the chain. I visited both yesterday AND today, since I live only about 2 blocks away. They have 20 draft beers, mostly macro brewed, minimally flavored lagers. With 20 taps they should definitely have a better selection, obviously their beverage manager is not a big fan of craft beer. It's kind of weird, but in their menu they have a sort of half-hearted attempt to decribe different beer styles and compare various lagers vs. various ales. But I had to order a bottle to get a big hoppy beer. Unforgivable that they don't have a real IPA like Ballast Point Big Eye, Maui Brewing Big Swell or Sierra Nevada Torpedo on tap, when they have 20 taps to work with. Hawaii has plenty of IPAs available now... seriously guys, do you really need Harp and Bass on tap. Isn't one or the other good enough. Thankfully though, they carried Sierra Nevada Torpedo Extra IPA in the bottle. I am a huge beer fan, so the beer menu is not as good as I would have liked, but better than most. For entertainment they have LCD TVs all over the place, on every wall, and every post, facing every direction. I didn't count them, but I did hear someone say they have 40, while someone else said 54. Definitely LCD overkill if there is such a thing, but this is a great pace for watching sports. It should mos def get crazy busy during football season. My first trip I tried a cheeseburger, I don't know why, but I just didn't feel up for wings yesterday. Tiffany (who was a great bartender) said I should try one of their 18 sauces, since I was hadn't tried any before, and she suggested the Mango Habanero or the Asian Zing. So I ordered a side of Mango Habanero with my burger, and drank a glass of Deschutes Mirror Pond Pale Ale while I waited. When the burger arrived, I was surprised at how good it was. It was great, cooked med well like the menu said. It was charbroiled and had a nice flavor. The Mango Habanero sauce was awesome too. It was sweet mango up front, and then BAM! super spicy habanero finish. An excellent sauce. The fries were pretty good, they were of the shoestring variety, and were not too salty. When I went back today, I ordered a bottle of Torpedo, and tried the wings (My server Tony, who also was excellent, told me that Tuesday is 60-cents wings day.) I got six wings for $3.60 with the Asian Zing sauce, and I thought that sauce was even better than the Mango Habanero. Torpedo is a full-bodied, full-flavored IPA. But after trying that Asian Zing sauce, It tasted delicate and smooth. Pretty hard to do to a beer that big. Excellent wings, for a great price. Tony also let me know that Thursday is 75-cents boneless wings day, which is also a great deal for Waikiki. Great place, great service and great prices. Will be coming back. 4 stars. Would have been 5 stars if they had a better beer selection, but they can still work that out.
(4)Shannon C.
Had lunch there yesterday. We ordered the sampler appetizer (nothing to rave about, chicken was way too salty), a bacon chedder burger (okay), and huckleberry and mango flavored lemonades (a little too sweet and not tart enough). Over all experience was okay, next time I'll try something else.
(3)Irene S.
Being uncertain of what I would find because of the mixed reviews on Yelp, I was pleasantly surprised about the really good experience my wife and I had yesterday. The excuse that got us there was a Thurs nite football game not on cable and when we arrived there were many large TVs showing the game. We tried to find a seat at the bar but that area was crowded so we went back to wait for a table and got one immediately. Our server, Daria, also cam over immediately to explain the menu and take our order. Although we had heard they had wing specials on Tues only, we found the Pau Hana Mon thru Fri all had the same specials, e.g., 60 cent wings, $3.50 draft pints, and larger drafts for $5.50. We finished off 48 wings with all kinds of sauces and five beers watching the 2nd half of the game for about $50. My wife liked the dry-rub wings and I got the regular wings with the sauces on the side. Daria (from Bay Shore, LI, NY on the south shore - we're originally from Smithtown on the north shore), was a doll - upbeat and coming around frequently to make sure we were okay. Bottom line - great experience and a place we'll be back to, along with Bar35 in town, and the Kailua Grill & Pub (love those draft beers and micro-brews).
(4)C K.
This is the 1st time I have been to this place. Staff was friendly. Food was ok. It was a little bit pricey for small wings. We tried the spicy garlic, honey BBQ, some pepper flavor one ( the best one, dry not wet). My son had the boneless wing and fries. Food quality was OK. I did not expect much from a wing place. We did like the huckleberry lemonade and the mango lemonade. Parked at discovery bay, $1 w/ validation.
(3)Jerry L.
I've instantly been a fan of BWW on Tuesday and Thursday nights for their Bone-In $.60 and Boneless $.75 wings. Half of the flavors on the menu are more of a moist/wet type of wing which I love and the other half are dry/powder type of wings which is not my favorite. Food was consistently good with the exception of the Mango Habanero which was extremely spicy one night. The other thing that has me coming back week after week is their beer specials! I've only finally tried this place last month and found they had a Stella 22oz? draft for 5.75 on those nights and later found each month is different! Now this current month is Blue Moon which I also love! Service here is up and down. Hostess generally were nice but one time had a male hostess that was pretty rude directing guests to their tables. Servers were the same, generally rushy and not the most attentive. Perhaps sitting at the bar could solve that problem as each time we sat at the bar, the bartenders were pretty laid back and cooler than the servers! The wings are not the best but definitely a good place to hang out with friends with a few beers! I think that might be the only reason I keep coming back...just the fact that is a tuesday special on wings and beer, and I'm a guy so I can't say no to that!
(4)Marcia H.
I went to Buffalo's on opening night, so it was pretty rowdy and crowded. The food was good - they have a typical wing selection and a variety of drinks. Our waitress was a bit slow on bringing us everything, but since it was a packed house, she really did great! There are a gazillion televisions in the place; all on different channels, so it's a bit visually stimulating if you get distracted easily.
(4)Chily W.
Worst place to hit the island.
(1)David B.
Came here with a friend on a late Saturday night. Seems like we we just missed the UFC crowd rush, so we was able to get a seat by the bar area right away. My first impression of the place was that the atmosphere was pretty good. There were a lot of flat screen areas from many angles. We were greeted by our waiter right away. We split 18 wings (12 honey bbq and 6 Asian zing) and roasted garlic mushrooms. Beer selection was more vast than comparable sports bars. Price was decent for a pint ($6.25). Our orders didn't take long to arrive. The wings were just ok. I left if up to my friend to choose the flavors. Probably next time we will go with something different or spicier. But at least the wings were still a bit hot when they arrived, unlike the other competing wing spot where I always see my order sitting on the counter getting cold. I liked the mushrooms. Our server was awesome - constantly checking on us, refilling our drinks before they were near empty and bringing napkins when we were running low.
(3)Dan F.
Me and my friends came here to eat on a Thursday afternoon. There was a special going on for $0.75 boneless hot wings. We were seated without a problem with since it wasn't busy, there was only a few people in there. When we looked at the menu, we could not decide what to get since it took us at least 10 minutes to figure out what we wanted. We wanted the boneless wings but we also wanted something on the side that's not overpriced. Unfortunately, a lot of things on the menu are overpriced. Anyway, we ordered 18 pieces of the boneless wings with Carribean Jerk, Parmesian Garlic, and Mango Habanero sauce. We also ordered two sides, Ultimate Nachos and Crispy Tortilla dip. So how was the food? The only thing that was tasty was the Mango Habanero. The rest were ok. The Nachos weren't that great, the cheese had this powdering texture to it that was off putting. It's like the cheese was made from powdered form, wasn't properly mixed, then served to us right away. The Crispy Tortilla dip was pretty good, but not something I want to order again since you only get small pieces (about 1 1/2 inch in diameter) of deep fried tortilla stuff with something I can't figure out. There was a dipping sauce used for it which was good but salty. As for the boneless wings, the parmesian garlic was the worse tasting of it all since it was really salty. Saltier than bad chinese food. This is the type of salt that's just hard to swallow and makes you want to finish a giant pitcher of water to dilute yourself. The Carribean Jerk was sweet and a little spicy, but it didn't impress me. The Mango Habanero was the best tasting out of all the food that we ordered. I don't remember tasting any mangoes in it though, but it was spicy. But I was able to handle the spiciness. Just had to sit out for a bit after one bite because of this canker sore on the side of my tongue kept giving me shear pain as I dipped that sauce into that sore. Overall I think the food was alright but overpriced. I would probably come here only for the boneless wings and only if the special is going on because of all the different sauces they have. But I'm sure there's better places out there. A few things to note about this place. They have an open bar. There's lots of TVs. There's also a challenge to eat 12 boneless chicken wings with their hottest sauce in under 6 minutes. And the thing that bother me the most is that serve Kim Chee and Rice there. I have no idea why.
(3)Coastie R.
Great environment! Good food. The only bad thing was that there was a little bit of a wait.
(4)David E.
When I heard a Buffalo Wild Wings was gonna open a location in Hawaii, I was excited! They have been open for afew months now, but I never got the chance to go there. Recently, a couple of my buddies went there to watch the UFC Fight & UH Football Game. First of all, if you want parking come early. Street parking is metered as far as the eye can see. And near by parking lots charge quite abit, However, if you do find parking in Buffalo Wild Wings parking structure, parking is free with validation. However, Parking there is a Joke. First, the Parking lot entrance is steep, if you have a sports car or lowered vehicle, it wont make it. Raised truck or tall SUV, wont make it either. Once you enter, only 1 floor of parking, a ton of "restricted" parking stalls, and dead ends. Who the heck designs a parking lot with blind dead ends?? Anyways, I found a parking spot and made my way down. First 15mins I was there, no one was there to greet me at the front desk. I sat down with my buddies, it took another 15 mins for drink orders and menus to arrive. Then it took another 10 mins for her to come back and take our orders, and 30 mins for our food to arrive. Alright, all this waiting must mean they have great food right? Ahhhh, no. Seriously, if your gonna name your restaurant after a menu item, at lease make it great right? I give them credit, they do have alot of "sauces" to choose from, and there is more than enough TV's to watch the game, but due to its location, parking, slow service, and average quality of food. I have to give it 3 stars....
(3)Julia G.
we went last night and found a sit at the bar. waiters still need to be trained(gave them a break since bww just opened). very disappointed with blazin buffalo wing-they are tiny! disappointed with ultimate nachos - no guacamole and no sour cream (what kind of nachos is that).
(1)Hasen P.
Went there twice. FIrst time we were told it would be a thirty minute wait for a table - there was no one waiting - but the bar was open. When we walked to the bar area there were four or five tables open scattered about the dining area. The bar was packed. I would have fired the hostess if I were the manager. So we went to the sports bar below it. Great, friendly service there. The second time we went (slow learners) there weren't many people but the bartender was swamped and took forever to get our order. When it was delivered we asked for Blue Cheese dressing and eventually I had to get up and go to the server window to get it myself. Service is horrible. Food is BWW - call that what you like - but we won't be going back.
(2)Jasmine l.
the mango habanero is good, but the wings are teeny tiny and kind of expensive and I just didn't really love this place. the drink specials weren't particularly special either- $5.50 for a seasonal on a monday night.
(2)Nick C.
I love Buffalo Wild Wings but the service at this location is not always the best. Iv gotten my food cold before and have had to wait over 15-20 minutes to just order water.
(2)Michael G.
I downloaded yelp just so I could write this review. Poor poor poor service and the food is worse. I've been to way better Buffalo Wild Wings, this is a waste of money. First time I ate there it wasn't that great. This last time I went and had to pay a 10 dollar cover because of the UFC 154 fight. With no place to sit and service so disgusting and terrible I just left and they refused to refund me the cover even due to lack of seating.
(1)Jenn Y.
When in Texas, I tried this place there and it was not bad. It is almost like a D&B with more seats for eating and less games. Definately a place to hang out when watching a sports game. When I found out this place was going to come here I was like cool lets check it out. Ok so I am not a big wing eater. We tried the mango habanero wing, and wow that was this something else. It was so hot but so sweet and yummy!!! The other stuff here was good, but it is pricey and the portions are really small. Service could of been better since it was a slow night. I think this place could be happening if they had a arcade section and pool tables.
(3)Kyle S.
I have been to this particular Buffalo Wild Wings many times and this past time that I visited it was the most crowded that I have ever seen it. We went on a Thursday night and man was it packed. We were barely even able to get a table at the bar area. It was a Thursday night which might explain some of the crowd, but there were no sports or anything happening that night. Well lets get onto the more important things the food. It is your typical bar food but the great thing here is the wings. I haven't tried all of the wings because I tried the Parmesan garlic wings and haven't tried anything else since. While the food is always good here the service does take some time and the food and drinks are overpriced. (But what can you expect from a franchised sports bar?). In the end it is a nice place to watch any type of sporting event and have a good time,but it doesn't have anything that really differentiates itself from other sports bars.
(3)Jerry X.
Recommend the honey bbq, the Buffalo style sauce itself is not as nice as in TGIF
(3)COURTNEY K.
I help myself. I love their wings and how can you beat all the testosterone in there?
(5)Dev C.
If you like wings, these will keep you busy. I wanted to get a good impression of the wings so me and a friend pounded 50 wings on the first visit. Mango Habanero was my top pick, then Honey BBQ, then Garlic Parmesean, then everything else. The Blazin' sauce was probably one of the most hottest things I've ever eaten. I don't recommend taking the 6-wing challenge. You won't get any free wings or a shred of dignity out of it. Pro tip: If things get too spicy, sip some heavy cream and it will relieve the heat instantly. Don't believe the waiter for a second if they suggest anything otherwise.
(4)Daniel L.
Great place to watch a sporting event or to chill. I personally come for the wing days (thursday being boneless wing night @ 75 cents per wing). But they show many different events with the many televisions, a decent location by Ilikai/Ala Wai/Discovery Bay and $1 parking (or free, legal street parking if you're feeling lucky). They have many different choices besides just wings n booze. And I learned they now have happy hour. Def. a reason to go back at some point.
(4)Briana D.
Where do I start...we were seated immediately but the waitress took forever to take our order, bring our check, etc. However, she was more than helpful to the good looking guys at the table next to us. We ordered chips and salsa and the salsa was gross...it was more of a tomato paste. The wings were just okay, nothing special. But the part I was most upset about is my friend and I split the check and they charged me both the full meal and the split charge on my account. They were only able to void the charge and now I have to wait who knows how long until my money is back in my account. Never going there again.
(1)Justin S.
As much as I love spicy things that make me hurt for days, even the Blazin' sauce here can't help me to overlook the restaurant's areas of opportunity. I will be clear when I say that the wings are good, and the sauce options are varied and all pretty damned good. Blazin' wings actually made me cry the first time (like physically crying in a bathroom stall), and now I can eat them just fine. The other food is pretty basic bar fare and the fried options are all very good. I'm not a huge fan of the restaurant because the service is consistently aggravating. Busy periods and slow periods have yielded the same results in the few times I've been there: our servers have overlooked empty water glasses constantly, we've had to reach a hand in the air just to get an order into the kitchen, and surrounding tables remain un-bussed for far too long. I'm critical of this because it highlights the fact that most of the servers and bussers are gathered in different areas of the restaurant to CHAT instead of watching the floor. Constantly. Fine, it's not Hy's Steakhouse, but even a chain restaurant like this has minimum requirements for customer attentiveness. I'm not super demanding, but I do enjoy having the offer of at least one more glass of water or beer BEFORE a server gives me the bill. Why I come back: literally only for the food
(2)Nisha G.
My first visit here was my last! Yeah they might have good wings says everyone, but their service is just terrible! I came here with the BF and some friends to watch the NFL draft 2011. I wasn't satisfied I became very irritated by the horrible service. You had to wait forever to order your food or drinks because the waitress never came around to check on you. if your drinking you won't get a buzz, because your next drink won't be until 20 minutes later after you ordered. I was mad of course because of the lousy service and told the BF not to leave a good tip but he didn't listen. Huh bad service shouldn't get a tip! Drink your water very slowly, order more then one beer at one time, and know what you want to eat when they ask if your ready.
(1)Jessica T.
This place is the same in every city (that I've visited). Good food. Decently priced. Good drinks. Good place to watch sports. Great place to catch a casual drink with friends, anytime of the day. Definitely not the best wings I've ever had, but they're the best I've had on this island.
(4)Jesse F.
I absolutely love the atmoshere at BWW. Great place to catch sporting events. Delicious items on the menu....hot boneless wings, the spicy wrap, pretzels, and asian zing salad.
(4)Dave W.
I've been going to BW's for years, so when I moved to Hawaii and couldn't find one, I was a little upset. Finally, they announced that they were building one, so we couldn't wait! When it opened, we were pretty shocked. What happened to the BW's that I know? You come here for two reasons: Wings and sports. There was a significant lack of TVs from the other BWs I've been to, and the wings were pretty scrappy. The whole atmosphere was a little weird. It felt like they wanted it to not be a sports bar. All that being said, unfortunately, it's one of the few sports bars on the island.
(2)Keith N.
A friend of mine who lives in Arizona spoke very highly about Buffalo Wild Wings and even told me that they were building a location down here before most of the general public was even aware. That was quite a while back, and only the other night did my friends and I follow through with his recommendation to try the place out. It was Friday night and we wanted two things: a place where there was alcohol available as well as good food to munch on. Much to my surprise, there was no waiting period when we arrived there a little before nine o'clock. My two friends and I were able to walk right in and find an empty table among the somewhat packed dining area in the center of a large number of widescreen TVs all playing different sports channels. Our waiter served us very quickly, which was a definite plus in my book. Within a few minutes, we had our drinks and ordered our food. Having not eaten dinner yet, I decided to try the (mango habanero) wings and ribs combo. My friends ordered twelve wings individually, selecting honey BBQ, parmesan garlic, Caribbean jerk, and spicy garlic as their choice of sauces, with a side of wedges. The menus were a bit sticky, so I was even more compelled to wash my hands before I knowingly had to use my hands for this meal. Before the food arrived, our waiter gave us a good deal of thick napkins, assumingly because a meal of buffalo wings does have the potential to get really messy based on my experience at Dirty Lickens, along with little trays for the bones. Our food took about ten to fifteen minutes to arrive and we immediately dug in. I was able to sample all five different flavors we ordered. The mango habanero was definitely the tastiest among the group. It had a sweet flavor with a pretty mean burning sensation hidden behind it. The spicy garlic followed behind as my second favorite because it was tangy and mixed nice with the Stella I was drinking. There was nothing really special about the parmesan garlic or the honey BBQ flavors even though my two friends (who aren't spicy food fanatics, by the way) both agreed they were the best. However, it was a unanimous decision that the worst sauce was the Caribbean jerk. One of my friends compared to it to licking an ashtray. Realistically, if I could compare it to something, it would be to sea salt and cracked pepper potato chips, which is just not a good flavor to mix a chicken wing in. The ribs fell right off the bone, but I felt that it was lacking something. Maybe I was anticipating it to be smothered in barbecue or any sauce for that matter. Instead, it was rather plain and the meat had a strange taste to it. I'm usually not a person to eat ribs at restaurants and the only reason why I was persuaded this time around was because of the pictures here on Yelp. Not only that, but they only gave three ribs, which I felt was highway robbery for the $15.99 price I had to pay. I regretted not getting more wings instead; I could have saved three bucks and tried another sauce. Going into Buffalo Wild Wings, my expectations for it were low despite my friend's recommendation. The quick service, reasonable prices (for Waikiki), and tasty wings had me impressed when I walked out of the door. The only downsides to this experience were the greasy menus and the ribs I ordered. It's pretty much a guarantee that we are going to go back here one of these days.
(4)Reuben M.
Before I start my review, I feel compelled to write a quick disclaimer: My rating and this review really has nothing to do with the food itself. I wake up at night constantly in a cold sweat as I suffer through my chicken wing withdrawals. If you are reading this and have done me wrong recently, simply treat me to 24 glorious spicy garlic wings and I'll be your slave for life....well, at least for an hour. That being said, I am saddened that a restaurant that possesses a combination of winning recipes and a fun atmosphere can be marred by such atrocious service (yeah, I went there). Listed below are some of lovely encounters I've had with their staff: 1) My first visit to BWW, it took us nearly 30 minutes to get our chicken wings, which we waited 20 minutes to order. That's not the worst part. The worst part was probably waiting another 30 to get a refill of our glass of water (which seems like 2 hours when you're breathing like you're in a lamaze class as you desperately attempt to cool your mouth from their Blazin' wings). 2) They don't take reservations but I had verbal agreement with one of their employees to save a couple of tables for my birthday celebration. When I arrived later that night with my party, the hostess preceded to play dumb like she did not know that there was any arrangement made. As we argued, she finally confessed that she knew about the arrangement but gave my tables away because the UH game was on and they have an "open seating" policy during those games. The policy makes sense, but whatever happened to the courteous phone call to let me know that I no longer have my tables before I tell my party of 20 to meet me there? One little suggestion BWW: Get some better characters to greet your customers in the front, not Ms. Stoner who is so idiotic that she can't tell the difference between a sneeze and a wet fart. 3) Lastly, and I kid you not, I saw a server knock down a whole tray of hand wipes from one of the vacant tables and he just walked away as if nothing happened (not before he paused however with a goofy "deer in headlights" look). A few minutes later, a different waitress came to the scene of the crime and cleaned up the mess. Nice. That pretty much sums up the Waikiki location of BWW. Great food, good atmosphere...total imbeciles for employees (well, most of them). I won't boycott the wings, I'll just make sure to get takeout now on.
(2)Sheila Marie C.
This place was actually pretty good! The waiter was awesome and very attentive. I've been to other BWWS in Vegas...and they are all pretty much the same where ever you go.
(4)Michael T.
Hard to get service if your a local. Been there many times and had the same experience.
(1)Glenn L.
Just what you would expect from a BWW. Came on a Thursday and our server pointed out the $1 boneless wings. Unlike other BWWs on the mainland, this place has a standard ceiling (the ones I have been to have high ceilings with huge screens for all kinds of games). Our server was very cool and recommended coming back for a few key sporting events. Of course, it was a little strange to have the table of Star Wars Fanboys next to us, but what can you say - at least they ordered beer.
(4)Mark P.
When we first walked in the place, it smelled like a combination of bleach, dirty damp carpet and rotten poultry! It took everything in me to keep my gag reflex under control. Our waiter looked like he just got done changing his alternator judging by the amount of dirt and grease under his nails. He also seemed to think we were his BFF's. After consuming 2 beers, whose CO2 pump lines have not been cleaned over a year we were presented with wings, and wings with multiple hairs coming out of them as someone dropped the ball plucking them entirely. I would suggest the boneless synthetic wings or a masubi from 7-11.
(1)Lexoh D. M.
The food is awesome, the sauces are great and the beer is cold. All of the people giving this place a poor review who complain about the food obviously have never had good wings before. That being said if you go when there's a big game on (ie a sports bar's BUSIEST time) and complain that your food isn't on your table 2 minutes after you order it you need to get real. Also, if you don't sit in the bar area you should expect to be a second class citizen. People in the bar area BUY MORE. Of course you're gonna be neglected if you sit by the door and just order salad and water. IT'S A SPORTS BAR! Sorry princess, take your attitude to red lobster. If you want beer, sports and awesome food, this is the place to go. If you want someone who's going to pamper you and service your every whim, go to a spa, not a sports bar.
(5)Francis R.
BWW is hands down THE BEST place to eat and watch sporting events especially, college football and march maddness. First of, once you enter, you can't help but just stare at the amount of TVs in both the dine in area and bar section. I've gone to BWW atleast 10 times and the food and service has not failed once. If you're a first timer, I highly suggest 4 sauces for the hot wings: Asian Zing, Spicy Garlic, Honey BBQ & Hot BBQ; but you can sample any of their hotter and milder flavors. An all time favorite is the Ribs and Tradition wings combo that you can sub the french fries out for the much better and tastier potato wedges. But if you want something on the lighter side, there are lunch specials that end @ 2pm and a simple 6 wings & fries (substitute optional available). To start off, the mini corn dogs are great and can either choose from the normal mustard dip or what I personally like, the queso-cheese dip. Another great starter are the onion rings and despite my love for substitution of the fries, the french fries can be good too. Now about the Blazin' Wings. As a frequent customer, I have tried the hottest wings on the menu and believe when I say this, THEY WILL KICK YOU IN THE FACE! I've done at most, 3 blazin' wings and as a and average spicy lover, it brought me to tears. The kick does not "kick in" until you take a couple of bites of the first one and it travels down your throat. But, it's worth a try to see how much you can handle. Just to add a cool fact; me and 2 other friends will try eating 6 blazing wings WHEN Duke repeats as national champs :) Reason I give it a 4 despite my love for the place is something the establishment can't help which is the season of sports. Obviously, this place wouldn't be great if it weren't for the sports. And if it's not the NBA/NFL and/or college football/basketball, there is almost no reason to go here. Food is good, but the added sports factor is what makes this place great. Last but not least the parking is only $1 for 4 hours. YOU CAN'T BEAT THAT!
(4)Carlos F.
My displeasure has to do with the service. Football was viewable from anywhere but we tried to order breakfast but the inexperience of the server was apparent. When our food came out an hour after we ordered, he forgot one of the orders. The food was barely warm and we had to wait yet again. They need more quality servers and more of them. Got my own sugar for my coffee as they were swamped. If you gonna watch the game, it is good but service needs massive improvement.
(1)Natasha H.
Tasty tasty wings - I love that you an mix and match your flavor choices . Boneless is the best too, since I don't care for dark meat. Fun servers, and fun environment!
(5)Thomas N.
Pretty decent wings. Get the boneless Honey BBQ. Parking can be a hassle because the structure as well as the individual stalls are very narrow.
(3)Edward G.
Really between 2.5-3 stars . The food was decent . The service is questionable. Once the food was brought to our table we never saw our server untill we were thru. He never checked back to see if we needed our drinks refilled or if we needed anything else ( which we did).
(2)Jenna V.
2 stars you ask, here's why... The food by all standards of a wing place is choice! Great options and levels of sauces for your wings, and the other food selections are decent but limited... As far as the service - their waiters are driven strictly by money... Super slow and horrible customer service, literally walked in to pick up a take out order and not one person greeted me or asked if they could assist me. While waiting I heard a waitress complain about not getting a 20% tip!!!! WTF!! The woman in here are just too competitive to care about customers. Talking smack about how one girls' shorts is to short and inappropriate or how one hostess is to ugly to stand up front. Employees have the worst attitudes ever. Take your food to go so you don't have to be around their ignorant staff!
(2)Thu T.
This is a really good place to watch sports game at. They have a bunch of televisions everywhere in the bar area and the dinning area. We went on a thursday so its boneless day where its $0.75 each. You can pick your type of flavor for the chickens. It was my first time and I was pretty impressed with this place. I like the idea of how you can claim one or two of the television and ask them to change it to a certain channel that you wanna watch... Its a pretty cool place. It's very likely that I'll come back here to watch a game with friends.
(5)Amber N.
First time here, service was no-star. We got seated, and our server took orders of people that came in after us. after waiting ten minutes, we got up and left. As a former server, I can feel out and see if a server is overwhelmed. This guy had 7 tables and two of them were leaving. No reason we couldnt have ordered. Dont remember his name but I do remember that he had long blonde hair in a pony tail. Second time here was very different! Learned my lesson about sitting at the table and sat at the bar on one of those .75 cent wing days.... Service was great! Im not the biggest fan of wings that have a sweet brown sugary taste like captain morgan or jerk but everything else was ono!
(3)