Wild Ginger Inn
100 Puueo St, Hilo, HI, 96720
Wild Ginger Inn Menu
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Address :
100 Puueo St
Hilo, HI, 96720 - Phone (808) 935-5556
- Website https://www.wildgingerinnhilo.com
- Click To Get Directions
Opening Hours
- Mon :8:00 am - 8:00pm
Specialities
- Accepts Credit Cards : Yes
Wi-Fi : Free
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Chemarin F.
I have very mixed opinions about the Wild Ginger. It's a very relaxed hostel that offers private rooms. It's extremely inexpensive, which is good for young people traveling on the cheap. However, there's a few reasons why it's extremely inexpensive to stay here. First, the common areas downstairs are very chill and relaxed, but the private room we stayed in could benefit from some upgrading. Due to the tropical rainy environment that is Hilo, the carpeting in the room held in moisture and was pretty disgusting. Linoleum or tile in the rooms would be a better choice because of this problem. One of our windows was broken, which wasn't a huge deal to me since its screened in, but some people may have a problem with that. The bathroom we shared wasn't too bad, but it's dirty. I would recommend wearing shower shoes. The back patio area could also benefit by getting rid of the "gym" equipment. It doesn't appear that anyone uses it or has for some time and it ruins the beauty of the back patio. The kitchen has strict hours as well. I was extremely sick during the trip, and asked if I could use the microwave to heat some water for a theraflu packet to drink before bed, but I was not allowed to go into the kitchen after hours. Maybe moving the microwave out of the kitchen and near the breakfast table would be better. You really get what you pay for here. If you're looking to spend a couple nights somewhere cheap, then this is your place. Otherwise, go elsewhere.
(3)John W.
I loved this place. The owners are really nice and care about making the place friendly and beautiful. There is a large common area with a kitchen, lots of tables and chairs, games, art, gear rentals, books, etc. The rooms are nice. It's surrounded by beautiful gardens. The frogs are a bit noisy but they give you earplugs. There was no noise from other guests, traffic, etc. Its not a 'fancy' hotel, but more like a traveler's inn, which us exactly what I wanted. This is where I'll stay next time im in hilo.
(5)Elle K.
I would give this place 0 stars, if I could....I booked a two night stay in the indoor female dormitory. I read all the reviews on this place, from numerous sources before making the decision to stay here, I felt relatively reassured that I would be going to a place full of aloha. I was wrong. I am a born and raised local girl; aloha was totally lacking in this place. I checked in in the early evening after my bus arrived in town. The two guys at the front desk seemed nice enough, at first. I was shown to my room, where I set my stuff down and proceeded to get ready for a shower, until I realized there was no towel. Apparently a towel costs $2. So when I return downstairs with my money, I figure I'd ask for a washcloth too. The one guy says "washcloth?" And the guy next to him (presumably the owner) mimics uninterestedly, "a washcloth..." I say nevermind (I mean obviously the two have the personality of parrots) and the first guy goes "uh if you can't see from the sign on the window, we're closed..." Um first of all, their "closed" sign was half hidden behind a bunch of taped up crap, how am I supposed to see that? Secondly, you have two guys sitting behind the counter (which is fully lit up by the way with the sliding window wide open) doing absolutely nothing. Obviously I just checked in ten minutes before, I'm a paying customer, can't you take TWO seconds to help me out? Anyway, to the room. Apparently my roommates were the housekeepers of the place. I didn't realize they lived there... Makeup all over the bathroom, products all in the shower, it was kind of weird. The tub was gross, the place could have been cute, but it wasn't quite. It was pretty chilly that night (and I live in Waimea, which is cold, it almost felt like that), and I had an extremely difficult time staying warm with the joke of a single, thin sheet provided. Had to wear my cardigan to bed. Was afraid to go downstairs and ask for a blanket or another crappy sheet in case I took the two guys away from their verrrry important job of doing absolutely nothing. My bad. Overall I just got a weird, unwelcoming vibe from the place. I paid in advance for two nights, but on the second day managed to book a room at Hilo Bay Hostel (MUCH BETTER) and grabbed my stuff and left. They can keep my extra $25, I couldn't care less. I would rather sleep just about anywhere else than spend another night in this place. I will never come back here, nor will I recommend this place to anyone. If you decide to stay here, bring your own blanket, towel and your fake smiley face. You're gonna need it.
(1)Romerico D.
True Aloha! Wild Ginger has an Old Hawaiian feel that's missing at other hotels on the island. The staff makes you feel like your in the company of old friends; no doubt you'll make new friends there. I was pleasantly surprised: the Hawaiian Plantation feel, the ocean views, the natural surroundings, the central location, the value for the $, and most of all the hospitality! I will fondly remember my first stay there and look to come back soon : )
(5)Stephanie V.
Excellent hospitality...uber aloha!!! The staff is super friendly and knowledgeable. They can direct you to all the hidden gems in town and all over the island that are not only "must-sees", but also low-cost or inexpensive. The room was perfect for budget travelers that want to spend their money on other things besides a super fancy hotel. My room was clean, and had the necessities such as a private bathroom, microwave, fridge, and of course a comfortable bed with clean linen. The Hawaiian continental breakfast was always delicious and complete to start the day off. I most def will be back. MAHALO and MARAMING SALAMAT, Wild Ginger Inn! Til next time!
(5)Tish D.
Quaint place to stay. Beautiful grounds with lots of fruit trees. Not a 4 or 5 star resort but if you want peace and serenity stay here. Rooms are clean. Tree house on property that kids would absolutely love. Family owned and maintained. Very friendly staff.
(5)Gretchine N.
I miss waking up at the hostel every morning... We had two large windows that overlooked the ocean and lush greenery Hawaii has to offer all around us. I remember our room filling with sunlight early in the morning letting me know it's time to get some delicious breakfast the staff has prepared. There were a couple of staple items on the menu: papaya (my sister would get 4-5 of these), bibingka (sweet, little rice cakes) and toast spread with a jelly of your choosing. My personal favorite was the guava jelly! We stayed in a room that sleeps 6 for about a week. For the majority of the time, it was just us. When people did stay with us, they were in and out. A couple of them worked at the hostel too. All of them were polite and helpful when we had questions about navigating the area. The bathroom in our room had two sinks and a separate room for the tub and toilet. Our beds were bunkbeds that look like they're made of bamboo (maybe they are?), 2 mini fridges, and storage to keep your things. They also offer bicycle rentals. If you want to rent a car, there's a station for different car rental businesses by the airport. What I cannot say enough good things about is the staff at the Wild Ginger Inn. They are our Ohana away from home. Everyone is so personable and accommodating which makes sense considering it's a family-run establishment. They will go above and beyond! From checking in and asking us about our adventures that day, to introducing us to all the best local spots, to wrapping a bandage around my foot when I fell in the lava fields of Pahoa! I had never experienced such hospitality before. I could name a million other kind things, but it's better that you experience the aloha spirit yourself. It's truly heart warming. Thanks for the great memories! Mahalo cousins :)
(5)Nancy B.
We decided to stay in Hilo as we were driving to Hilo so I did my usual Yelp and Booking.com search and found the Wild Ginger Inn. We were looking for reasonable and practice with a local feel and that is what we got! Everyone has been great. Room clean with a micro and refrig which was helpful in our case. The feel of the place was my favorite. You are in a jungle environment with outside grounds that include a treehouse. The sound of the birds and coqui frogs lulled us to sleep. We woke up to birds singing and breakfast with a local flare. We would come back as it couldn't be more convenient, welcoming and reasonable.
(4)Kristin S.
We got a Priceline last minute deal here when we were passing through Hilo. What a score ! Love this little place . Very comfortable and incredibly friendly . Hawaiian feel with gardens and open air everything . You can see the ocean from the second floor . We liked it so much we came back two days later . Not the Westin but a perfect , budget friendly place to stay in Hilo !
(5)Maria C.
A relaxed authentic Hawaiian experience, replete with aloha. We stayed in 2 different standard rooms for two different stays, 2 nights and 3 nights. Some of the flooring is slanted, but this is an original plantation house and bound to have some quirks. The family and staff are friendly and willing to attend to any requests. Delicious and satisfying Hawaiian style continental breakfast. If you haven't tried Hawaiian rice pudding, don't be afraid. It's Ono (delicious). Two or 3 different kinds a fruit bread, fruits, and toast etc are available. I'm gluten intolerant and was completely full after feasting on rice pudding, oatmeal and fresh local fruit. Accommodations are definitely no frills, you may also need to use the earplugs (provided by the inn) to sleep if the coqui frogs are loud. Yes, you have to have government issued photo id when you show up, and yes, if you go out and return after 8 pm you must be quiet. This attracts a certain caliber of guests though, who are not rowdy folks. Views and grounds are beautiful. Enjoy.
(4)Bill H.
You should stay here, for breakfast especially. The owner/chef makes it all fresh. I thought I didn't like papaya til I ate a real one! Cakes, rice dishes, great coffee, tree ripe bananas. The staff is super. One of the girls sings in a local club, you need to meet her before she becomes famous. Alex is the hardest working dude in the hospitality industry. There are coqui frogs, however, and they are not to be underestimated. My solution was beer and soft ear plugs.
(5)Torres A.
I loved the ambience here. We stayed as a family of 3 in a family room for a great price. I was a little worried as a family staying in a Hostel but one side is all rooms and the other Hostel rooms but it didn't matter anyway. I loved the diversity and mix of people. I loved the Coquis frog sound at night and the birds and the outdoor tropical foliage. It doesn't even feel like you are in town but you are. You can see the ocean from your patio and breakfast and common areas. The guys were super nice, the breakfast fresh and yummy! The only feedback I have for them at all is the bathroom wasn't very clean and it grossed me out some. I ended up cleaning up the hair all over the floor and in the shower and wiping down the area myself. I would go back though next time I would ask for someone to come back and redo the job. I know they do internships for people which I support but its a good training tool to have to reclean an area to meet customer expectations.
(4)Eunice B.
This is inn is owned by our family so maybe my rating may not count but our family is awesome and they definitely take care of you there. I would recommend this place 100%. They have a great view of the water and its amazing to watch the sunrise or sunset.
(5)Melania A.
First time I stayed here found the front desk unpleasant and rude and the $50 room pretty nasty but hey it was cheap. Second time I wanted to stay here for the night and I called before I went in and they told me they require id for both guests. I told then that one of us had their id stolen and only has an expired temporary one that's faded. They said it's ok. We find a ride to the place with all our stuff right before dark and when we get there they tell us they can't let us stay there because of the faded expired id. We no longer had a ride so we started walking with all our bags in the dark looking for shelter as it began to rain. I called the place to tell them how upset I was and that I wanted to talk to the owner. The guy says he is the owner and that is their policy and clicks on me. Well my policy for human decency is have some integrity. I was clear about the situation of the id and asked before I went. Yet once we get there they all of a sudden have a problem with it. This place hasn't heard of customer service nor aloha. There are much better places to stay in Hilo where they actually care about their guests. This place is not one of them.
(1)Jimmy Russell D.
This isn't the Hilton...not touristy...great people work there...very beautiful...inexpensive...not for everybody...but it is unforgettable!
(5)J T.
Terrific place. It's not a resort but the place is cost effective and the owners are super nice. Near downtown and walking distance to where you want to go to in Hilo. Check it out.
(5)Ds A.
This is a hard place to review. We stayed here four nights and stayed in three different parts of it. The first two nights we stayed in the hotel part and had a private room. It was pretty shabby, but private nonetheless and the price was good. The bathroom was pretty dirty. I must say the free breakfast was pretty good though! The third night we stayed in the bunks down in the lava pit. This was extremely strange. It's covered porch/lanai that used to be the hotel bar. They basically took a bunk bed and hung blankets on it to make a sort of 'fort' for privacy. Very strange, but it was only $30 for two of us to share a bunk. The final night we got a "room" in the lava pit. This room was a spot in that same lanai that they put some bamboo up to make a private space. During the night a meth addict went absolutely insane on the road above us and I was honestly slightly afraid for my life. The police had to come but she kept trying to come down into the lava pit. Luckily she didn't see the part of the ledge where she easily could've jumped down. Lastly I got bed bug bites from this bed. I find it hard to rate this place because I really like the owners and the place is really beautiful. There are many fruit trees and plants, but it's in the sketchier part of Hilo. Overall I would not stay here again, but if I had to it would be in the hotel part.
(2)Nova L.
All other places were booked or expensive from hostels to airbnb to hotels but this place saved me from a night of being mosquito bate! I remembered this place from 10 years ago and it feels like there prices have not gone up, still the best deal in down. Thank you wild ginger inn for a fabulous place to stay!
(5)Bernie B.
Charming - the only word to describe this place. Originally built as housing for sugar plantation workers in the early 1900s, converted to an inn in the 1930s. Our room had a king-sized bed, private bath (shower), microwave, refrigerator with freezeer (big enough to hold a 7# bag of ice). The place was clean. Merlie and husband Al took over management from her parents, who are retiring. they're super friendly and helpful. Breakfast (included) with good coffee, fresh fruits (papayas, bananas) and home-baked breakfast breads, and toast with jam. Free wifi in the "lobby" - a comfortable, open lanai with several tables (doubles as the breakfast room), a couple of sofas, TV, aquarium. Laundry facilities available (detergent is $1), and full kitchen facilities if you want to use them. Great view of Hilo Bay, established tropical plantings that shade the place (bamboo, palms, bananas). No AC, but you don't need it -- great windows that let the trade winds in, and a ceiling fan in every room. It's walking distance to old-town Hilo, the farmers market, $2 cinema, great restaurants (and, if you insist, McDonald's). It was a huge disappointment when we drove to the other side of town and found the strip with the WalMart, Taco Bell, etc. Til then, it felt like Key West in the Hemingway era. If you want Ritz Carton, stay on the Kona side of the Big Island -- this place is not for you. If you want great value and an aloha experience, check in to the Wild Ginger Inn. (They also supply ear plugs on our night table, if you need them to shut out the sound of the coqui frogs and rain on the roof. If you think you'll need them, maybe you shouldn't come to Hawai'i.)
(5)Freddy D.
This place is no 5 star hotel, it's more like camping with a cabin however this is a great place to stay, close to town, and the owners are nice. I relocated to hilo for work and had to find a place to stay for a few nights before I find a place to rent. Wild ginger was the cheapest option.
(5)Oren A.
My wife and I stayed at this hotel a few years back and had quite the shock. After reading a glowing review in the SJ Merc, we booked 3 nights. I don't know if things have changed since we were there a few years ago, but I'm pretty sure that the first review on Yelp is a paid shill. It's got absolutely nothing to recommend, from the frozen waffle breakfast, to the paper thin walls and the most nasty shower I've seen in the States. How thin were the walls? A nail holding a picture in the adjacent room was sticking through to our side. How dirty was the shower? My wife insisted we wear our flip-flops so that we wouldn't have to get a tetanus shot. After one night there, we literally had to fight with the manager to get a refund for the remaining two nights. We high-tailed it out of there...which is a shame, because I really wanted to enjoy the rest of Hilo. Stay FAR FAR away from this nightmare, and shame on the first reviewer, whom obviously has been paid off.
(1)josh h.
A hidden gem that is not hidden! Actually, its 2 blocks from downtown Hilo and a few really good restaurants (such as the best restaurant in Hilo, Naung Mai Thai Kitchen). This place has it all: ocean views from the hammock in the lush tropical yard, a charming mini rain forest in the lot next door, free wifi wireless Internet, very affordable rooms, free breakfast and clean rooms with fridge and TV. Hostel visitors find adventure by jumping off the 30 foot bridge which is a block away.
(5)Jaina D.
If you're looking for something with more character than a hotel and more characters than a David Lynch movie, this is your place. The open-air lobby is like a trip back in time. The place is a little shabby and some might call it funky, but that's what I like about it. The buffet breakfast that makes you nostalgic for your Hawaiian childhood, whether or not you had one-- white bread, Skippy PB, guava jam, coconut spread, papaya halves... then you sit looking out over the garden into the sea and sky. There's a kitchen you could cook in, getting groceries at the nearby natural foods store or I'm sure it's not far to a supermarket. Also the big beautiful farmers market is quite close and I've heard tale it's the best!
(4)