I am a big fan of P F Changs my first time to the smaller PEI WEI very disappointed. The restaurant is dirty filthy from the front doors on in. Secondary menu is confusing they had seven employees mingling around in the a circle and about three customers I found it very difficult to figure out how to order. I was able to The attention of one of the seven Who am I and was not happy to be waiting on me. Once I made my order I proceeded to pop dispenser on the find that was out of diet you would've thought one of the seven would've already figured it out. All the tables are clean dishes but they weren't clean from food made it challenging to find somewhere to sit. Buy chicken lettuce what was the first come out in the lettuce was frozen see the pictures that I posted. My orange chicken looked good but it was as someone put a pound of salt on it. It'll be a long time before I come back
(1)
Jaimie T.
A friend of mine was coming over to hang out and we decided to get take out. After going back and forth between a few options, I suggested Chinese. I had another place in mind that was a little more authentic in mind, but she said she knew of a good place on Dale Mabry. In an effort to be a good friend, we went with her choice. As we pulled into the area, which was familiar to me as it's not too far from my home, I realized this was not what I was expecting. I thought we were going to some hole-in-the-wall Chinese takeout place, not a chain restaurant! Nevertheless, we went through the door marked "Take Away" and glanced over the menu displayed on two large screens. I immediately regretted my decision to come here. Let me preface this by saying that I admittedly am a very picky eater. I have a hard time at ethnic restaurants because it's very hard to tell what will be in a dish that I'm ordering. The menu at Pei Wei is set up so that you pick your protein, then your sauce, and either rice or noodles for the Wok Fresh entrees. I asked the server if there was any way that I could just get plain chicken with no sauce over noodles. She said that would not be a problem, as if they regularly get this request. My friend ordered the chicken with Kung Pao sauce. We were told that our food would be ready in 20 minutes, so we went out and returned to pick it up. Once we arrived at home, I was sad to see that there were vegetables mixed into my order. Yes, I could pick them out. No, I did not want to. I still ate most of my meal and it was okay. My friend seemed to enjoy hers. If I had one suggestion for this establishment, it would be to add a garlic sauce or maybe a butter/oil blend for those who just want a basic option. My rating might be harsh, but Pei Wei is simply just not for me.
(2)
BradandJessica C.
Great food, crappy service. Orders are not received in a timely manner, and most of the time incorrect. I have had better experiences at other Pei Wei locations, I just think it may be this location.
(1)
Erica G.
Love Pei Wei! I usually get the Mongolian beef entree or the teriyaki chicken entree. I love the new addition of sushi rolls to their menu. Being able to order my food online and specify the exact pick up time for my take out is extremely convenient. I'll definitely return to Pei Wei in the future.
(5)
Joshua C.
I'm hesitant to write a review for Pei Wei because I absolutely detest Asian cuisine (excluding the Indian subcontinent and the Greater Middle East which have the best food in the world). I come here because my father adores it. It's not that the food here is bad or that the service is bad or that the prices are too high, it's just that everything is "not bad", and that's all it has going for it. So far, every dish I've eaten has been "not bad". Nothing has really been definitely "good" that I would reorder. Meals have been delivered to the table cold because the kitchen rushes to get everything out as fast as they can. Sometimes the steak isn't hot in the centre because the chefs rush to get everything cooked as quickly as possible. My rice is always cold. Sushi is rushed out so quickly that it's always served to me a mess with soy sauce splashed all over the plate. The only dish I really enjoy is the Pad Thai. The "free cookie on your next visit!" is an annoying gimmick to get you to come back, but you can easily exploit this like I do. First, order your drink and sit down. When another cashier comes up, present your receipt for the drink and order your appetiser and get your first cookie. Then, when another cashier is up, get another cookie by ordering your main course. This is very easily exploitable when you have a larger party, but watch out the staff doesn't catch on to you eating all their cookies because of their gimmicky reward system! If you're interested in an upscale "golden wok" and don't want to pay PF Chang prices, this is probably worth visiting. If you're looking for asian cuisine, I'd suggest you visit a Japanese or Indian restaurant instead, especially if you want good sushi.
(3)
Irene F.
It's rare that I will go somewhere and literally not find one redeeming quality. But I have! This is about as "Asian Inspired" as Taco Bell is Mexican inspired. And worse!!! It's pricy!!! You could go to a chinese fast food joint and get better food, more food, and still have money in your pocket. I will never step foot in here again. And they don't even have Sriracha. What the heck.
(1)
Laurie H.
We gave you another try and you let us down again. The tea was empty, no forks, no sugar and we waited 10 minutes for our food. The restaurant was less busy than the last time we came.
(3)
Melony R.
Pei Wei is interesting. I like the Mongolian beef and the new wasabi tuna sushi was surprisingly good, but the Pei Wei Spicy is meh. Great laid back atmosphere. Decent service. I'll be back when I'm in the noodle mood. Just not blown away.
(3)
Jimmy P.
Food is good but it to way too long and orders were incorrect. Needs organization. Not a place to go in a hurry. Shame that need for speed is precisely why we came here and what we expected. They gave us $10 off coupon but it is for next visit. Kept me from giving 2 stars but not very helpful.
(3)
Chad L.
Pei Wei's is an incredible Asian restaurant with food that is decadent!I love the Mongolian Beef but everything on the menu is something you have never tasted and must experiences. The establishment is in the Northdale part of Tampa but would travel miles to eat there. Courteous staff and reasonable prices.They do have alcohol but soft drinks and Asian Tea is awesome.
(4)
Maria D.
This is a causal dine in restaurant. You come in and wait in line to order. Not a very extensive menu then sit and wait for your food. We started with the spring rolls which are so good. The sauce pairs perfectly with these crunchy rolls. I got the Mongolian beef which is delicious! I've been here a few times and always get the same thing. You can choose between a small and large portion. It's also decent for children as well. My daughter got the noodles with chicken and even with her picky appetite she ate it all! Don't forget to pick up your fortune cookies on the way out!
(4)
Scaramouche R.
This place has gone down the tubes. Smaller portions, warm - not hot - food and an apathetic staff. I'm done. Been coming here for years and I've seen the slow quiet implosion that's happening here. How can you serve WARM (on the cold side) food when there are only SIX people (including me and wife) here?! NEXT!
(1)
Robyn M.
I've eaten here before but apparently it neither woe'd (real word?!?) Nor wow'd me. This time I put my high alerts on and was pleasantly impressed n pleased. Love the fact they have a lower salt, fat, calorie, etc solution to their meals by you requesting things steamed and cooked healthier and lighter. Dig it! Also my husband loved being able to order half brown and half white rice with his chicken and steak Mongolian plate. Anyway a restaurant can do half and half with anything is a Win Win all the way! I loved the small edammamee apptzr and then I got Thai chicken lettuce wraps. Yummmy. All very satisfying and tasty while not slipping off the lo carb diet! Kudos to me and them for making it kinda easy to stay on track. Love the casual atmosphere and do it yourself create a soda and flavor machine. Love that! Only Lil negative I can say is I got both my dishes before my husband got his one, and only dish, so he sat there drooling watching me start without him. But that's it! :)
(4)
Rob L.
I love this chain. Prices are great, cold beer, hot food, great fresh flavor, I'm simple. Portions are nice. I've never had a bad meal here and it's interesting to watch the food prep. (I usually sit at the counter). Service is good whenever I have stopped in. Keep it up.
(5)
Janica G.
Good Chinese food. Not like other Chinese restaurants but definitely a good kind of different. They're like a fusion-Chinese dining experience tho. They have some rolls (which are Japanese) and bowls that have several flakes outside normal Chinese cuisine flavors like Mongolian, Cajun and etc. but it's great cause you get to have a touch of other cuisine flavors with a main Chinese dish! It's also cheap so that's a plus!
(4)
Eric C.
I absolutely love this place. This is a good place for Asian bistro type of food, where you can try something from many different countries. I love the way that they cook the mushrooms in their Korean dishes and always ask my wife if we can go there. I've tried many different things there, but tend to go back for the Korean food that is to die for. The food never take very long to get to the table and you don't have to worry about getting up for the food. After you order they bring it directly to you, it's a great concept. Love this place and will continuously go back again and again.
(4)
Haley D.
If you are not familiar with this Asian chain, I highly suggest taking them for a spin. Like their larger known sister store, P. F. Changs, they offer traditional dishes served in a quicker and lower end neighborhood style restaurant. I'm not typically a huge fan of greasy asian fare, but there are a few select items at Pei Wei that I absolutely crave. One of those items is the Caramel Chicken. The chicken is glazed with a caramel chile sauce, and served over rice with chunks of pineapple, ginger, garlic, lemongrass, mint. It's also served with an Asian slaw with cilantro. The combination of flavors is wonderful and I thoroughly enjoy it. I predominately order it with a few egg rolls, which can be very greasy, and an order of chicken fried rice. My husband loves the, ever popular, chicken fried rice. Another thing that I really love about Pei Wei is that they offer many choices when ordering. There is always the option to order brown rice, which I like to do, and there's many menu items available in vegetarian style. Overall, I am a huge fan of this establishment. As a note: Even though the takeout does take longer than some expect, the food and price makes it worthwhile. I suggest ordering online or calling in to place your order.
(4)
Rachel M.
My hubby and I's go to place when we r looking for something light, inexpensive, and delicious. We often try to check out a new place whenever we r in carrollwood, but at times it can be challenging. We know our pei Wei is consistent, good, and reliable. Several times we have called our order in. Always the same Vietnamese chicken summer rolls w peanut sauce and traditional chicken wraps. The flavor are always vibrant and tasty. The service is always on par and cheery. We r happy that this place is our go 2 place in the area. And that it doesn't bust our belt buckle and our wallet.
(5)
Steve E.
I like Pei Wei since it's close to Lowe's and the Post Office on N. Dale Mabry @ Fletcher, and they carry many of the same delicious dishes as their better-known "Big Brother" P.F. Changs. I generally sit on one of the stools at the counter and watch the food being prepared while chatting with the line cooks. For lunch I had the Shrimp Thai Dynamite, and asked the cooks to punch up the level of Siracha chili sauce. Yup, it was spicy and I was gulping soda like crazy, but it hurt soooooo good! The spicy shrimp was served with scallions, red bell peppers, carrots, and Thai basil over brown rice, along with a wedge of lime. Their food is a bit salty, which requires multiple trips to the new-fangled mix-your-own soda machine. The food is served quickly, and the restaurant can get crowded at lunch and dinner. They do a huge carryout business as well.
(3)
Marco A.
The food and the service have been consistently very good. Their system is pretty much flawless. I don't understand the 2 or 3 stars. It is a fast food restaurant with good healthy choices, very clean with good staff. What kind of expectations some people have for $10-$12 a person?
(5)
Kelly Q.
Pei Wei is fast & tasty asian cuisine greatness. I believe it's the offspring of P.F. Chang's. Even if I'm lying, it can still be said it's like P.F.Chang's had a cheaper, faster, but just as yummy baby. (Can I say that?) They allow you to customize their menu to a "stock velveted" option for your meat (meaning un-breaded) and so I can actually eat here when I don't wish to have a heavy carb meal - lettuce wraps are the immediate go-to. These lettuce wraps are PACKED with flavor, and the caramel or honey seared chicken are two of my favorites, even non-breaded they are delish. I love the open kitchen and the service is always pleasant. I've been here over 5 times and I'm never disappointed. It great for feeding 1 or feeding 5. And you can't go wrong with anything on the menu. Best part is you don't feel as gross as you normally do after ordering your typical chinese fast food take-out, the ingredients here are of much higher quality.
(5)
Robbie C.
Fast fresh asian cuisine. If you think you don't like tofu, think again!! Even my carnivore loving hubby begs for a taste of my veggie and tofu sesame dish. You can swap out for whatever veggies you enjoy. Very clean and inviting atmosphere. Better prices than PF Changs!! Their website includes all nutritional info for those watching their intake. Have never had a bad meal here!
(5)
Bratsch C.
Fast service. Really clean and good amount of food versus value. Try the lettuce wraps!!
(4)
R. G.
We have been coming here since it first opened its doors in Carrolwood and hVe always been pleased but today? Not happy with the new portion sizes. Everything has been hit with a "shrink ray"! EXCEPT for the price tags. Still good food but I'm about value these days and this is missing the mark.
(3)
Nicole M.
How have I not written a review yet???????? I absolutely love this place. My dinner of choice is the spring rolls, wonton soup, and shrimp pad Thai, no tofu, extra vegetables, extra egg, extra spicy, and extra sauce on the side. To be perfectly honest, I've only found one thing that I didn't like and that was when I substituted noodles in my ginger broccoli dish. Yuck. But every other thing I've ever ordered is outstanding. Pick anything and enjoy!
(5)
Lydia W.
Although I have no complaint about the food, the service could use some help. I have visited this location twice now, once for dine in and once for carry out. The dine in experience was ok. The food arrived hot, although it came out all separately when there was just two of us - not a big deal. But the carry out service was unacceptable. I finally got my food 20 minutes after the promised time - with no apology. The restaurant was packed and people were complaining left and right about not getting food, or someone else getting food first. I simply sat and observed it all. The girls behind the counter taking orders really didn't do much about it. I watched my food sit in the packaging window for several minutes, while the girl behind the counter ignored it. She walked over to it several times, had no customers and could have packaged it but did not until I asked if that was my food. She acted bored and annoyed but packaged my food to go. I will visit again since I do enjoy the food, but I hope the service improves on the next visit.
(3)
Milo B.
Fresh ingredients and superbly cooked. The brown rice option is great! My preferred Asian "go to" place.
(5)
Jon B.
I've eaten at Pei Wei many a time and have never been let down. As they are related to PF Changs, you'll find a lot of similarities. The concept itself is much more casual - Order at the counter, grab a table and help yourself to a drink (they have the freestyle Coca Cola machine at this location) and wait for your food to be brought to you. The concept is essentially asian standbyes executed at a higher level, using higher quality ingredients. For example, the chicken is only white meat. I think some people are a little let down when they don't see the typical generic "China Kingdom/GreatWall/Panda" type of fair. But that's just my .02 on that :) I don't often stray from my all time favorite Spicy Chicken with brown rice. Once in a while I go crazy and add shrimp to the mix which equates to having plenty of food to either share or eat later on. The chicken lettuce wraps are excellent and I've heard nothing but poistive reviews from my dining counterparts. One orders the Pad-Thai consistently so it must have something going for it! One thing to note: they do have gluten free options. Today I had the gluten free spicy chicken and didn't notice a difference with respect to taste. Which in my eyes is perfect! All in all for $10 you get a well sized, well prepared meal. I'd go there any time with confidence!
(4)
Blake M.
Sorry Pei Wei, I've given you several fair tries but it's just not worth it. I ordered takeout a few months ago and it was terrible. Mushy noodles, overcooked and undercooked vegetables, weirdly cooked tofu. I complained to corporate and received a $20 gift card to give them another chance. The free meal was nice but honestly, the food was exactly the same. The only decent thing is the vegetable spring roll, but not worth a special trip.
(2)
Vincent W.
This place surprise me on how it's set up when I walked in. Reminds me of how some of the southwest fast food places are set up. The decor is alright, better than usual asian fast food places but onto the food. IT WAS SALTY! I ordered Pad Thai first time in here. They have all the right ingredients for it and it looked good but it was way too salty. I ended up having more taste of the soda I was drinking than the actual food. However, I thought maybe it was just a fluke and it was bad cook. So I went into a different location and order their Dan Dan noodles with chicken. It was still salty, it was awesome the dish was fresh and hot but the salt/amount of soy sauce really killed it for me. Service is pretty good both times I visited. So only thing I would suggest, tell them less sauce/salt when you order.
(2)
Ashley K.
Solid 3 stars for me because the food is consistent, but not overly amazing. Just good. I tend to get the ginger beef or chicken with brown rice. I've found that the fried stuff is a little weird for me. Great for the price seeing as its basically PF changs.
(3)
Joe D.
For fast food Asian cuisine, this place is probably about as good as you will find. Comfortable amount of seating, food was good and an appropriate portion size for the price. We'll probably be back again at some point.
(4)
Bobby C.
Without a doubt the most indifferent and rude people every assembled under one roof. "I don't care" should be there motto. I have ordered from them three times and they only got it right once. When it is pointed out they got it wrong (or in one case just completely lost the order), it was as if I was being a nuisance for requesting the food. They don't know or care if they got it right, the only thing they care about is a tip going into a tip jar (always prominent).
(1)
Noel G.
OMG I love their food. We go here for lunch alot. The Spicy Korean Chicken is so tasty and the Kung Pao Beef is tender and spiced just right. The service is fast and your food comes out quickly. I love PF Changs as well, but they've transferred it to fast food in a unique and pleasant way. Also, try the Crab Rangoons and Spring ROlls. You won't be dissapointed!
(5)
Georgia T.
My first time visiting this place and it was a horrible experience for both food and service. I was treating my girl friend to dinner so I got in line, she sat down. Unfortunately, we didn't know the rule about not sitting until after you order b/c it was our first time and the sign was hidden behind a partition. Long story short, a customer allowed me to take his place in line then began screaming at me because my friend sat down before we ordered. The staff basically did the same and the manager was nowhere to be found. AGAIN we were new customers and didn't know. Once we finally got our food, it was so over battered that the shrimp looked 2x larger then they actually were. I pulled batter off and was still sorely disappointed because the shrimp itself was not good - some pieces had an odd peculiar/musky flavor. I stopped eating after two of them tasted that way. Overall, it does look clean and inviting but my experience was bad. I expected much better from a PF Chang's spin off. I came for good service AND good food...I got neither and will not be back to this location.
(1)
Inspector Y.
SVery happy to say 5 STARS!!!! I love the new Sriracha Chicken Rocks! I can honestly say that you have won my tongue back! It was from a low 1stars to 5 in not much time. I guess it was new and had it's kinks and nicks...but You got it guys! Im gonna take 3 guest of mine to visit you guys next week. Bring on the tastiness! GREAT JOB!
(5)
Dana U.
What can I say... I should have expected it. The let down was expected. This is my second time going to Pei Wei. The reason I didn't write a review after the first time was because I was underwhelmed and I thought it would get better with another try. The food is made to order and super fresh. However, there is just not one thing I ate that I was wowed by. I actually just finished my take out and looked at the left overs and decided I might as well throw it away because I probably will not eat the rest. I'm not saying this place is bad. According the the slew of people that was there when I picked up my food, it must have a good following. Unfortunately, I will not be one of them. I should've known better to go to a chain restaurant (except Chiptole) and expect amazing food that will satisfy every craving I have at the moment. The place has the potential. The service is awesome. I'm sure there is something on the menu I would like, I'm just giving up now. Maybe someday in the future I'll walk in their door with zero expectations and have a delicious plate of food. P.S. If you get their crab rangoons and think they will taste like the cheaply made (but delicious) cream cheese ones you get at your hole in the wall chinese restaurant, you will be sadly proven wrong.
(2)
Jennifer B.
Pei Wei is one of my favorite places to eat...and the staff know it. The Pei Wei Spicy is my favorite and I eat every last morsel on my plate. The meal deals are fabulous because you get the meat, white (or noodles for a $1 upcharge- worth it!!) and soup or rolls for something like $6.99. Perfect!! The to-go option is always super fast and very efficient. I love that your prior to-go orders are always saved in the computer for easy access on your next visit. Healthy meal options are always a bonus too!
(5)
Andrea B.
I like Pei Wei best when I can forget it has any relation to P.F. Chang's. The best I can say is it's solidly okay. I am extremely picky about Chinese and I guess some of my disappointment is that this is a closer relative of your typical hole-in-the-wall, order from pictures Chinese takeout place than an actual Chinese restaurant. The meats and vegetables always taste fresh, but the sauces always taste more muddled to me than those at P.F. Chang's. While they have good flavor, there is a coat-your-tongue element that makes it impossible to get hints of the various ingredients, like ginger, garlic, etc. Eh, I will admit I may be too picky when it comes to Chinese food. Even P.F. Chang's is just exceptionally good, glorified takeout and can't hold a candle to someplace like Yummy House or Chan's in Orlando. The food is okay, good service and quick eats. You could do worse...but you could probably also do better.
(2)
Nicole B.
I could eat this stuff every day. I've tried several items and my favorites are the tofu pad Thai, and the original lettuce wraps! Sushi also good! The only thing that I would critique is that the portioning is extremely inconsistent on the noodle bowls. Still delicious, but it would be nice to know how much food to expect.
(5)
Karen F.
Pei Wei's is one of my favorite "chain" restaurants. I come here for lunch every few months because I know it will be good. I have tried many things on the menu, and I love that I have the option to get almost any dish with vegetables and tofu instead of steak, chicken, or shrimp. I also like that they regularly put new dishes on the menu. Today's newest item I tried, and enjoyed, was the Thai Chicken Lettuce Wrap. I get their regular chicken lettuce wraps frequently, and this version of the chicken wrap definitely had a distinctly different flavor. As always, crisp lettuce was served with the chicken to roll it in. Their soda fountain is great here - it has all the standard sodas in it, with the option to add different flavors to them - like with Sprite Zero, you can add peach, raspberry, strawberry, cherry, etc. Complimentary fortune cookie to finish the meal, and I leave full and content.
(4)
Kerry J.
Great place to come for a filling lunch where you'll most likely leave with leftovers. They've recently given their menu a complete overhaul. They no longer have the combo deals where you get a smaller portion and soup. Instead, they now have a full portion and smaller portion for the entrees. It's not as good of a deal as the combo was, unfortunately. They have one of the cool soda machines with the touchscreen and a ton of different flavors.
(3)
Meagan F.
Only have eaten here twice and each time was not the greatest. I have friends who rave over it so I was expecting something really good. I wasn't impressed with the food. It wasn't horrible, it just wasn't great. I had the Pad Thai on my recent trip there and it was loaded with too many mushrooms and not enough chicken. I maybe had 5 bites of chicken. Not sufficient for me. And not good flavor. I would go here and try something different. But I don't think anytime soon.
(3)
Dee W.
Josef Siddons - The worst general manager ever! Terrible customer service! We'll never go back there. My husband likes this type of food and its right in the neighborhood so we went. I have some special diet concerns having just recovered from breast cancer surgery. I ordered the lettuce wraps and asked to have all veggies, no sauce, hold the meat. How hard is that? Well the dish came with veggies that were twice the size of the lettuce cup that you put them in, so I asked the server if I can have the veggies chopped so that I can fit them in the lettuce cups. A simple request...so I thought... Its a restaurant...they cut and chop things. The manger comes to the table and says their GM Josef Siddons said no. His reason...they don't have knives on the line. Reallly? Its a restaurant. How can you not have knives? I got up, went the line and asked the GM personally and he said to my face, no, we don't have knives on the line and that I can cut them up myself with a butter knife and fork. I stood there looking at him and his put his head down and kept working. The front of the house manager gave my husband, not me, a $10 gift certificate. I took it back. Why would I go back there to eat when I can't get a simple thing changed. I don't want your $10. I want the food I already paid for prepared the way I want it. I didn't get a discount for not having meat or sauce. They charged me the regular menu price. We were told that the GM said that if he chopped my veggies, he would have to do it for other customers and he didn't want to do that. It wasn't even busy. There was no excuse except pure laziness. Terrible customer service. Terrible attitude. I'll spend my money somewhere else. I don't normally write reviews. I just never go back. This time I felt compelled to tell my story because it was such a simple request.
(1)
Haley B.
Pei Wei is a life saving restaurant if you are like me and crave oriental dishes but cringe at the thought of ordering food from a Chinese restaurant that has, oh I don't know, 50 repeated health code violations. They have seating at a bar that overlooks the chefs preparing your meal. I always get the kids chicken teriyaki but I have also had the honey chicken which was yummy as well. You refill your own drinks, which i prefer because I tend to go during the lunch rush sometimes. And final, the people that take my order at the front are always friendly!
(5)
Stacy J.
I love that this is essentially a fast food PF Changs. Food always tastes fresh and made to order, prices are reasonable. If I drank soda they have one of those fancy flavored soda machines. Always have to start with the crab Rangoon. And I can't lie I absolutely love how the fortune cookies are up for grab- so I can get as many as I want!
(4)
Simon H.
We just went there the other day because I was craving Asian food and we wanted to try a place that I have not eaten at so far. So Pei Wei it was. The insight that it is part of the PF Chang's or whatever it's called chain should have kept me away from the place, but I'm always up for trying a new place. I went with the Pad Thai, a safe bet you'd suggest. But no, it was just a big pile of mushy noodles with a very vinegary sauce. If I wouldn't have been so hungry, I would probably not have eaten much of it. I still left quite a bit in the bowl, because at some point I just couldn't take any more of that awful sauce. My girlfriend got a Teriyaki Chicken dish if I recall correctly. I tried it and it was a little less hideuos, but the sauce was too sweet. The service was really friendly, though. But I can't recommend this place. I mean it's cheap. But I'd rather spend some more bucks at Yummy House.
(2)
M R.
Everything at pei Wei is amazing. Tried the Thai soup for the first time tonight and it was OMG! amazing. You can't go wrong here.
(4)
Shafique S.
Only one person at counter for both take out and eat in cash registers at lunch time. So no one took my order at the take out counter for 5 minutes while I stood there.
(1)
David B.
I just "finished" eating their large teriyaki chicken. The onions were raw, the chicken was hard as stones, and the AC was absolutely freezing, even after I pleaded that they please raise the temperature. I don't recommend the place.
(2)
Jerry G.
Ordered the Beef Kung Pao with brown rice and asked them to kick up the spiciness a notch, which they did. Loved the "dial your own Coca Cola soda machine". When the order came, it was exactly what I expected. The spiciness was actually up slightly from my past experiences here and the flavor on the Kung Pao was consistent and good. Worth the price. I've had less meals for the same price. The place was slightly noisier than expected but it was a lunch crowd with a lot of families. The atmosphere was decent and the place was kept pretty clean by the staff which periodically went around and clean the tables. Everything flowed pretty well.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Beer & Wine Only Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : No Caters : Yes
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Kevin M.
I am a big fan of P F Changs my first time to the smaller PEI WEI very disappointed. The restaurant is dirty filthy from the front doors on in. Secondary menu is confusing they had seven employees mingling around in the a circle and about three customers I found it very difficult to figure out how to order. I was able to The attention of one of the seven Who am I and was not happy to be waiting on me. Once I made my order I proceeded to pop dispenser on the find that was out of diet you would've thought one of the seven would've already figured it out. All the tables are clean dishes but they weren't clean from food made it challenging to find somewhere to sit. Buy chicken lettuce what was the first come out in the lettuce was frozen see the pictures that I posted. My orange chicken looked good but it was as someone put a pound of salt on it. It'll be a long time before I come back
(1)Jaimie T.
A friend of mine was coming over to hang out and we decided to get take out. After going back and forth between a few options, I suggested Chinese. I had another place in mind that was a little more authentic in mind, but she said she knew of a good place on Dale Mabry. In an effort to be a good friend, we went with her choice. As we pulled into the area, which was familiar to me as it's not too far from my home, I realized this was not what I was expecting. I thought we were going to some hole-in-the-wall Chinese takeout place, not a chain restaurant! Nevertheless, we went through the door marked "Take Away" and glanced over the menu displayed on two large screens. I immediately regretted my decision to come here. Let me preface this by saying that I admittedly am a very picky eater. I have a hard time at ethnic restaurants because it's very hard to tell what will be in a dish that I'm ordering. The menu at Pei Wei is set up so that you pick your protein, then your sauce, and either rice or noodles for the Wok Fresh entrees. I asked the server if there was any way that I could just get plain chicken with no sauce over noodles. She said that would not be a problem, as if they regularly get this request. My friend ordered the chicken with Kung Pao sauce. We were told that our food would be ready in 20 minutes, so we went out and returned to pick it up. Once we arrived at home, I was sad to see that there were vegetables mixed into my order. Yes, I could pick them out. No, I did not want to. I still ate most of my meal and it was okay. My friend seemed to enjoy hers. If I had one suggestion for this establishment, it would be to add a garlic sauce or maybe a butter/oil blend for those who just want a basic option. My rating might be harsh, but Pei Wei is simply just not for me.
(2)BradandJessica C.
Great food, crappy service. Orders are not received in a timely manner, and most of the time incorrect. I have had better experiences at other Pei Wei locations, I just think it may be this location.
(1)Erica G.
Love Pei Wei! I usually get the Mongolian beef entree or the teriyaki chicken entree. I love the new addition of sushi rolls to their menu. Being able to order my food online and specify the exact pick up time for my take out is extremely convenient. I'll definitely return to Pei Wei in the future.
(5)Joshua C.
I'm hesitant to write a review for Pei Wei because I absolutely detest Asian cuisine (excluding the Indian subcontinent and the Greater Middle East which have the best food in the world). I come here because my father adores it. It's not that the food here is bad or that the service is bad or that the prices are too high, it's just that everything is "not bad", and that's all it has going for it. So far, every dish I've eaten has been "not bad". Nothing has really been definitely "good" that I would reorder. Meals have been delivered to the table cold because the kitchen rushes to get everything out as fast as they can. Sometimes the steak isn't hot in the centre because the chefs rush to get everything cooked as quickly as possible. My rice is always cold. Sushi is rushed out so quickly that it's always served to me a mess with soy sauce splashed all over the plate. The only dish I really enjoy is the Pad Thai. The "free cookie on your next visit!" is an annoying gimmick to get you to come back, but you can easily exploit this like I do. First, order your drink and sit down. When another cashier comes up, present your receipt for the drink and order your appetiser and get your first cookie. Then, when another cashier is up, get another cookie by ordering your main course. This is very easily exploitable when you have a larger party, but watch out the staff doesn't catch on to you eating all their cookies because of their gimmicky reward system! If you're interested in an upscale "golden wok" and don't want to pay PF Chang prices, this is probably worth visiting. If you're looking for asian cuisine, I'd suggest you visit a Japanese or Indian restaurant instead, especially if you want good sushi.
(3)Irene F.
It's rare that I will go somewhere and literally not find one redeeming quality. But I have! This is about as "Asian Inspired" as Taco Bell is Mexican inspired. And worse!!! It's pricy!!! You could go to a chinese fast food joint and get better food, more food, and still have money in your pocket. I will never step foot in here again. And they don't even have Sriracha. What the heck.
(1)Laurie H.
We gave you another try and you let us down again. The tea was empty, no forks, no sugar and we waited 10 minutes for our food. The restaurant was less busy than the last time we came.
(3)Melony R.
Pei Wei is interesting. I like the Mongolian beef and the new wasabi tuna sushi was surprisingly good, but the Pei Wei Spicy is meh. Great laid back atmosphere. Decent service. I'll be back when I'm in the noodle mood. Just not blown away.
(3)Jimmy P.
Food is good but it to way too long and orders were incorrect. Needs organization. Not a place to go in a hurry. Shame that need for speed is precisely why we came here and what we expected. They gave us $10 off coupon but it is for next visit. Kept me from giving 2 stars but not very helpful.
(3)Chad L.
Pei Wei's is an incredible Asian restaurant with food that is decadent!I love the Mongolian Beef but everything on the menu is something you have never tasted and must experiences. The establishment is in the Northdale part of Tampa but would travel miles to eat there. Courteous staff and reasonable prices.They do have alcohol but soft drinks and Asian Tea is awesome.
(4)Maria D.
This is a causal dine in restaurant. You come in and wait in line to order. Not a very extensive menu then sit and wait for your food. We started with the spring rolls which are so good. The sauce pairs perfectly with these crunchy rolls. I got the Mongolian beef which is delicious! I've been here a few times and always get the same thing. You can choose between a small and large portion. It's also decent for children as well. My daughter got the noodles with chicken and even with her picky appetite she ate it all! Don't forget to pick up your fortune cookies on the way out!
(4)Scaramouche R.
This place has gone down the tubes. Smaller portions, warm - not hot - food and an apathetic staff. I'm done. Been coming here for years and I've seen the slow quiet implosion that's happening here. How can you serve WARM (on the cold side) food when there are only SIX people (including me and wife) here?! NEXT!
(1)Robyn M.
I've eaten here before but apparently it neither woe'd (real word?!?) Nor wow'd me. This time I put my high alerts on and was pleasantly impressed n pleased. Love the fact they have a lower salt, fat, calorie, etc solution to their meals by you requesting things steamed and cooked healthier and lighter. Dig it! Also my husband loved being able to order half brown and half white rice with his chicken and steak Mongolian plate. Anyway a restaurant can do half and half with anything is a Win Win all the way! I loved the small edammamee apptzr and then I got Thai chicken lettuce wraps. Yummmy. All very satisfying and tasty while not slipping off the lo carb diet! Kudos to me and them for making it kinda easy to stay on track. Love the casual atmosphere and do it yourself create a soda and flavor machine. Love that! Only Lil negative I can say is I got both my dishes before my husband got his one, and only dish, so he sat there drooling watching me start without him. But that's it! :)
(4)Rob L.
I love this chain. Prices are great, cold beer, hot food, great fresh flavor, I'm simple. Portions are nice. I've never had a bad meal here and it's interesting to watch the food prep. (I usually sit at the counter). Service is good whenever I have stopped in. Keep it up.
(5)Janica G.
Good Chinese food. Not like other Chinese restaurants but definitely a good kind of different. They're like a fusion-Chinese dining experience tho. They have some rolls (which are Japanese) and bowls that have several flakes outside normal Chinese cuisine flavors like Mongolian, Cajun and etc. but it's great cause you get to have a touch of other cuisine flavors with a main Chinese dish! It's also cheap so that's a plus!
(4)Eric C.
I absolutely love this place. This is a good place for Asian bistro type of food, where you can try something from many different countries. I love the way that they cook the mushrooms in their Korean dishes and always ask my wife if we can go there. I've tried many different things there, but tend to go back for the Korean food that is to die for. The food never take very long to get to the table and you don't have to worry about getting up for the food. After you order they bring it directly to you, it's a great concept. Love this place and will continuously go back again and again.
(4)Haley D.
If you are not familiar with this Asian chain, I highly suggest taking them for a spin. Like their larger known sister store, P. F. Changs, they offer traditional dishes served in a quicker and lower end neighborhood style restaurant. I'm not typically a huge fan of greasy asian fare, but there are a few select items at Pei Wei that I absolutely crave. One of those items is the Caramel Chicken. The chicken is glazed with a caramel chile sauce, and served over rice with chunks of pineapple, ginger, garlic, lemongrass, mint. It's also served with an Asian slaw with cilantro. The combination of flavors is wonderful and I thoroughly enjoy it. I predominately order it with a few egg rolls, which can be very greasy, and an order of chicken fried rice. My husband loves the, ever popular, chicken fried rice. Another thing that I really love about Pei Wei is that they offer many choices when ordering. There is always the option to order brown rice, which I like to do, and there's many menu items available in vegetarian style. Overall, I am a huge fan of this establishment. As a note: Even though the takeout does take longer than some expect, the food and price makes it worthwhile. I suggest ordering online or calling in to place your order.
(4)Rachel M.
My hubby and I's go to place when we r looking for something light, inexpensive, and delicious. We often try to check out a new place whenever we r in carrollwood, but at times it can be challenging. We know our pei Wei is consistent, good, and reliable. Several times we have called our order in. Always the same Vietnamese chicken summer rolls w peanut sauce and traditional chicken wraps. The flavor are always vibrant and tasty. The service is always on par and cheery. We r happy that this place is our go 2 place in the area. And that it doesn't bust our belt buckle and our wallet.
(5)Steve E.
I like Pei Wei since it's close to Lowe's and the Post Office on N. Dale Mabry @ Fletcher, and they carry many of the same delicious dishes as their better-known "Big Brother" P.F. Changs. I generally sit on one of the stools at the counter and watch the food being prepared while chatting with the line cooks. For lunch I had the Shrimp Thai Dynamite, and asked the cooks to punch up the level of Siracha chili sauce. Yup, it was spicy and I was gulping soda like crazy, but it hurt soooooo good! The spicy shrimp was served with scallions, red bell peppers, carrots, and Thai basil over brown rice, along with a wedge of lime. Their food is a bit salty, which requires multiple trips to the new-fangled mix-your-own soda machine. The food is served quickly, and the restaurant can get crowded at lunch and dinner. They do a huge carryout business as well.
(3)Marco A.
The food and the service have been consistently very good. Their system is pretty much flawless. I don't understand the 2 or 3 stars. It is a fast food restaurant with good healthy choices, very clean with good staff. What kind of expectations some people have for $10-$12 a person?
(5)Kelly Q.
Pei Wei is fast & tasty asian cuisine greatness. I believe it's the offspring of P.F. Chang's. Even if I'm lying, it can still be said it's like P.F.Chang's had a cheaper, faster, but just as yummy baby. (Can I say that?) They allow you to customize their menu to a "stock velveted" option for your meat (meaning un-breaded) and so I can actually eat here when I don't wish to have a heavy carb meal - lettuce wraps are the immediate go-to. These lettuce wraps are PACKED with flavor, and the caramel or honey seared chicken are two of my favorites, even non-breaded they are delish. I love the open kitchen and the service is always pleasant. I've been here over 5 times and I'm never disappointed. It great for feeding 1 or feeding 5. And you can't go wrong with anything on the menu. Best part is you don't feel as gross as you normally do after ordering your typical chinese fast food take-out, the ingredients here are of much higher quality.
(5)Robbie C.
Fast fresh asian cuisine. If you think you don't like tofu, think again!! Even my carnivore loving hubby begs for a taste of my veggie and tofu sesame dish. You can swap out for whatever veggies you enjoy. Very clean and inviting atmosphere. Better prices than PF Changs!! Their website includes all nutritional info for those watching their intake. Have never had a bad meal here!
(5)Bratsch C.
Fast service. Really clean and good amount of food versus value. Try the lettuce wraps!!
(4)R. G.
We have been coming here since it first opened its doors in Carrolwood and hVe always been pleased but today? Not happy with the new portion sizes. Everything has been hit with a "shrink ray"! EXCEPT for the price tags. Still good food but I'm about value these days and this is missing the mark.
(3)Nicole M.
How have I not written a review yet???????? I absolutely love this place. My dinner of choice is the spring rolls, wonton soup, and shrimp pad Thai, no tofu, extra vegetables, extra egg, extra spicy, and extra sauce on the side. To be perfectly honest, I've only found one thing that I didn't like and that was when I substituted noodles in my ginger broccoli dish. Yuck. But every other thing I've ever ordered is outstanding. Pick anything and enjoy!
(5)Lydia W.
Although I have no complaint about the food, the service could use some help. I have visited this location twice now, once for dine in and once for carry out. The dine in experience was ok. The food arrived hot, although it came out all separately when there was just two of us - not a big deal. But the carry out service was unacceptable. I finally got my food 20 minutes after the promised time - with no apology. The restaurant was packed and people were complaining left and right about not getting food, or someone else getting food first. I simply sat and observed it all. The girls behind the counter taking orders really didn't do much about it. I watched my food sit in the packaging window for several minutes, while the girl behind the counter ignored it. She walked over to it several times, had no customers and could have packaged it but did not until I asked if that was my food. She acted bored and annoyed but packaged my food to go. I will visit again since I do enjoy the food, but I hope the service improves on the next visit.
(3)Milo B.
Fresh ingredients and superbly cooked. The brown rice option is great! My preferred Asian "go to" place.
(5)Jon B.
I've eaten at Pei Wei many a time and have never been let down. As they are related to PF Changs, you'll find a lot of similarities. The concept itself is much more casual - Order at the counter, grab a table and help yourself to a drink (they have the freestyle Coca Cola machine at this location) and wait for your food to be brought to you. The concept is essentially asian standbyes executed at a higher level, using higher quality ingredients. For example, the chicken is only white meat. I think some people are a little let down when they don't see the typical generic "China Kingdom/GreatWall/Panda" type of fair. But that's just my .02 on that :) I don't often stray from my all time favorite Spicy Chicken with brown rice. Once in a while I go crazy and add shrimp to the mix which equates to having plenty of food to either share or eat later on. The chicken lettuce wraps are excellent and I've heard nothing but poistive reviews from my dining counterparts. One orders the Pad-Thai consistently so it must have something going for it! One thing to note: they do have gluten free options. Today I had the gluten free spicy chicken and didn't notice a difference with respect to taste. Which in my eyes is perfect! All in all for $10 you get a well sized, well prepared meal. I'd go there any time with confidence!
(4)Blake M.
Sorry Pei Wei, I've given you several fair tries but it's just not worth it. I ordered takeout a few months ago and it was terrible. Mushy noodles, overcooked and undercooked vegetables, weirdly cooked tofu. I complained to corporate and received a $20 gift card to give them another chance. The free meal was nice but honestly, the food was exactly the same. The only decent thing is the vegetable spring roll, but not worth a special trip.
(2)Vincent W.
This place surprise me on how it's set up when I walked in. Reminds me of how some of the southwest fast food places are set up. The decor is alright, better than usual asian fast food places but onto the food. IT WAS SALTY! I ordered Pad Thai first time in here. They have all the right ingredients for it and it looked good but it was way too salty. I ended up having more taste of the soda I was drinking than the actual food. However, I thought maybe it was just a fluke and it was bad cook. So I went into a different location and order their Dan Dan noodles with chicken. It was still salty, it was awesome the dish was fresh and hot but the salt/amount of soy sauce really killed it for me. Service is pretty good both times I visited. So only thing I would suggest, tell them less sauce/salt when you order.
(2)Ashley K.
Solid 3 stars for me because the food is consistent, but not overly amazing. Just good. I tend to get the ginger beef or chicken with brown rice. I've found that the fried stuff is a little weird for me. Great for the price seeing as its basically PF changs.
(3)Joe D.
For fast food Asian cuisine, this place is probably about as good as you will find. Comfortable amount of seating, food was good and an appropriate portion size for the price. We'll probably be back again at some point.
(4)Bobby C.
Without a doubt the most indifferent and rude people every assembled under one roof. "I don't care" should be there motto. I have ordered from them three times and they only got it right once. When it is pointed out they got it wrong (or in one case just completely lost the order), it was as if I was being a nuisance for requesting the food. They don't know or care if they got it right, the only thing they care about is a tip going into a tip jar (always prominent).
(1)Noel G.
OMG I love their food. We go here for lunch alot. The Spicy Korean Chicken is so tasty and the Kung Pao Beef is tender and spiced just right. The service is fast and your food comes out quickly. I love PF Changs as well, but they've transferred it to fast food in a unique and pleasant way. Also, try the Crab Rangoons and Spring ROlls. You won't be dissapointed!
(5)Georgia T.
My first time visiting this place and it was a horrible experience for both food and service. I was treating my girl friend to dinner so I got in line, she sat down. Unfortunately, we didn't know the rule about not sitting until after you order b/c it was our first time and the sign was hidden behind a partition. Long story short, a customer allowed me to take his place in line then began screaming at me because my friend sat down before we ordered. The staff basically did the same and the manager was nowhere to be found. AGAIN we were new customers and didn't know. Once we finally got our food, it was so over battered that the shrimp looked 2x larger then they actually were. I pulled batter off and was still sorely disappointed because the shrimp itself was not good - some pieces had an odd peculiar/musky flavor. I stopped eating after two of them tasted that way. Overall, it does look clean and inviting but my experience was bad. I expected much better from a PF Chang's spin off. I came for good service AND good food...I got neither and will not be back to this location.
(1)Inspector Y.
SVery happy to say 5 STARS!!!! I love the new Sriracha Chicken Rocks! I can honestly say that you have won my tongue back! It was from a low 1stars to 5 in not much time. I guess it was new and had it's kinks and nicks...but You got it guys! Im gonna take 3 guest of mine to visit you guys next week. Bring on the tastiness! GREAT JOB!
(5)Dana U.
What can I say... I should have expected it. The let down was expected. This is my second time going to Pei Wei. The reason I didn't write a review after the first time was because I was underwhelmed and I thought it would get better with another try. The food is made to order and super fresh. However, there is just not one thing I ate that I was wowed by. I actually just finished my take out and looked at the left overs and decided I might as well throw it away because I probably will not eat the rest. I'm not saying this place is bad. According the the slew of people that was there when I picked up my food, it must have a good following. Unfortunately, I will not be one of them. I should've known better to go to a chain restaurant (except Chiptole) and expect amazing food that will satisfy every craving I have at the moment. The place has the potential. The service is awesome. I'm sure there is something on the menu I would like, I'm just giving up now. Maybe someday in the future I'll walk in their door with zero expectations and have a delicious plate of food. P.S. If you get their crab rangoons and think they will taste like the cheaply made (but delicious) cream cheese ones you get at your hole in the wall chinese restaurant, you will be sadly proven wrong.
(2)Jennifer B.
Pei Wei is one of my favorite places to eat...and the staff know it. The Pei Wei Spicy is my favorite and I eat every last morsel on my plate. The meal deals are fabulous because you get the meat, white (or noodles for a $1 upcharge- worth it!!) and soup or rolls for something like $6.99. Perfect!! The to-go option is always super fast and very efficient. I love that your prior to-go orders are always saved in the computer for easy access on your next visit. Healthy meal options are always a bonus too!
(5)Andrea B.
I like Pei Wei best when I can forget it has any relation to P.F. Chang's. The best I can say is it's solidly okay. I am extremely picky about Chinese and I guess some of my disappointment is that this is a closer relative of your typical hole-in-the-wall, order from pictures Chinese takeout place than an actual Chinese restaurant. The meats and vegetables always taste fresh, but the sauces always taste more muddled to me than those at P.F. Chang's. While they have good flavor, there is a coat-your-tongue element that makes it impossible to get hints of the various ingredients, like ginger, garlic, etc. Eh, I will admit I may be too picky when it comes to Chinese food. Even P.F. Chang's is just exceptionally good, glorified takeout and can't hold a candle to someplace like Yummy House or Chan's in Orlando. The food is okay, good service and quick eats. You could do worse...but you could probably also do better.
(2)Nicole B.
I could eat this stuff every day. I've tried several items and my favorites are the tofu pad Thai, and the original lettuce wraps! Sushi also good! The only thing that I would critique is that the portioning is extremely inconsistent on the noodle bowls. Still delicious, but it would be nice to know how much food to expect.
(5)Karen F.
Pei Wei's is one of my favorite "chain" restaurants. I come here for lunch every few months because I know it will be good. I have tried many things on the menu, and I love that I have the option to get almost any dish with vegetables and tofu instead of steak, chicken, or shrimp. I also like that they regularly put new dishes on the menu. Today's newest item I tried, and enjoyed, was the Thai Chicken Lettuce Wrap. I get their regular chicken lettuce wraps frequently, and this version of the chicken wrap definitely had a distinctly different flavor. As always, crisp lettuce was served with the chicken to roll it in. Their soda fountain is great here - it has all the standard sodas in it, with the option to add different flavors to them - like with Sprite Zero, you can add peach, raspberry, strawberry, cherry, etc. Complimentary fortune cookie to finish the meal, and I leave full and content.
(4)Kerry J.
Great place to come for a filling lunch where you'll most likely leave with leftovers. They've recently given their menu a complete overhaul. They no longer have the combo deals where you get a smaller portion and soup. Instead, they now have a full portion and smaller portion for the entrees. It's not as good of a deal as the combo was, unfortunately. They have one of the cool soda machines with the touchscreen and a ton of different flavors.
(3)Meagan F.
Only have eaten here twice and each time was not the greatest. I have friends who rave over it so I was expecting something really good. I wasn't impressed with the food. It wasn't horrible, it just wasn't great. I had the Pad Thai on my recent trip there and it was loaded with too many mushrooms and not enough chicken. I maybe had 5 bites of chicken. Not sufficient for me. And not good flavor. I would go here and try something different. But I don't think anytime soon.
(3)Dee W.
Josef Siddons - The worst general manager ever! Terrible customer service! We'll never go back there. My husband likes this type of food and its right in the neighborhood so we went. I have some special diet concerns having just recovered from breast cancer surgery. I ordered the lettuce wraps and asked to have all veggies, no sauce, hold the meat. How hard is that? Well the dish came with veggies that were twice the size of the lettuce cup that you put them in, so I asked the server if I can have the veggies chopped so that I can fit them in the lettuce cups. A simple request...so I thought... Its a restaurant...they cut and chop things. The manger comes to the table and says their GM Josef Siddons said no. His reason...they don't have knives on the line. Reallly? Its a restaurant. How can you not have knives? I got up, went the line and asked the GM personally and he said to my face, no, we don't have knives on the line and that I can cut them up myself with a butter knife and fork. I stood there looking at him and his put his head down and kept working. The front of the house manager gave my husband, not me, a $10 gift certificate. I took it back. Why would I go back there to eat when I can't get a simple thing changed. I don't want your $10. I want the food I already paid for prepared the way I want it. I didn't get a discount for not having meat or sauce. They charged me the regular menu price. We were told that the GM said that if he chopped my veggies, he would have to do it for other customers and he didn't want to do that. It wasn't even busy. There was no excuse except pure laziness. Terrible customer service. Terrible attitude. I'll spend my money somewhere else. I don't normally write reviews. I just never go back. This time I felt compelled to tell my story because it was such a simple request.
(1)Haley B.
Pei Wei is a life saving restaurant if you are like me and crave oriental dishes but cringe at the thought of ordering food from a Chinese restaurant that has, oh I don't know, 50 repeated health code violations. They have seating at a bar that overlooks the chefs preparing your meal. I always get the kids chicken teriyaki but I have also had the honey chicken which was yummy as well. You refill your own drinks, which i prefer because I tend to go during the lunch rush sometimes. And final, the people that take my order at the front are always friendly!
(5)Stacy J.
I love that this is essentially a fast food PF Changs. Food always tastes fresh and made to order, prices are reasonable. If I drank soda they have one of those fancy flavored soda machines. Always have to start with the crab Rangoon. And I can't lie I absolutely love how the fortune cookies are up for grab- so I can get as many as I want!
(4)Simon H.
We just went there the other day because I was craving Asian food and we wanted to try a place that I have not eaten at so far. So Pei Wei it was. The insight that it is part of the PF Chang's or whatever it's called chain should have kept me away from the place, but I'm always up for trying a new place. I went with the Pad Thai, a safe bet you'd suggest. But no, it was just a big pile of mushy noodles with a very vinegary sauce. If I wouldn't have been so hungry, I would probably not have eaten much of it. I still left quite a bit in the bowl, because at some point I just couldn't take any more of that awful sauce. My girlfriend got a Teriyaki Chicken dish if I recall correctly. I tried it and it was a little less hideuos, but the sauce was too sweet. The service was really friendly, though. But I can't recommend this place. I mean it's cheap. But I'd rather spend some more bucks at Yummy House.
(2)M R.
Everything at pei Wei is amazing. Tried the Thai soup for the first time tonight and it was OMG! amazing. You can't go wrong here.
(4)Shafique S.
Only one person at counter for both take out and eat in cash registers at lunch time. So no one took my order at the take out counter for 5 minutes while I stood there.
(1)David B.
I just "finished" eating their large teriyaki chicken. The onions were raw, the chicken was hard as stones, and the AC was absolutely freezing, even after I pleaded that they please raise the temperature. I don't recommend the place.
(2)Jerry G.
Ordered the Beef Kung Pao with brown rice and asked them to kick up the spiciness a notch, which they did. Loved the "dial your own Coca Cola soda machine". When the order came, it was exactly what I expected. The spiciness was actually up slightly from my past experiences here and the flavor on the Kung Pao was consistent and good. Worth the price. I've had less meals for the same price. The place was slightly noisier than expected but it was a lunch crowd with a lot of families. The atmosphere was decent and the place was kept pretty clean by the staff which periodically went around and clean the tables. Everything flowed pretty well.
(4)