Pollo Tropical
17084 Collins Ave, Sunny Isles Beach, FL, 33160
Pollo Tropical Menu
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Visit below restaurant in Sunny Isles Beach for healthy meals suggestion.
Visit below restaurant in Sunny Isles Beach for healthy meals suggestion.
Visit below restaurant in Sunny Isles Beach for healthy meals suggestion.
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Address :
17084 Collins Ave
Sunny Isles Beach, FL, 33160 - Phone (305) 948-7229
- Website https://www.pollotropical.com
- Click To Get Directions
Opening Hours
- Mon :10:30 am - 12
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Street
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : Yes
Wi-Fi : No
Has TV : No
Waiter Service : No
Drive-Thru : Yes
Caters : Yes
WE SERVE THE FOLLOWING STATES
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Rick S.
I thought this place was great for the price. The food was fresh and grilled. The yucca was pretty good as well. The customer service was great. Good Caribbean food for the price. I recommend it!
(4)Leonard I.
Decided to try this place since it was the only good thing in the area and smelled good. So my cousin and I decided to walk in and loved the smell of the chicken. I decided to grab the salad since it looked good in the picture and my cousin decided to grab the wrap. It was pretty expensive about 7 bucks for the salad and 5 bucks for the wrap combo. Anyways my cousin got his food an the wrap was literally really small and we love I eat he was a but disappointed but he still enjoyed it. My salad with chicken was a big portion and does fill you up so nothing to really complain about there. They have the chicken pieces 5 of them for 4 bucks which is bad maybe next time I will try it since the chicken in the salad tasted good. Overall the place is ok but portion sizes seems rip off and needs a little better customer service but overall it's something good to eat in the area
(3)Lamont G.
Got a caribbean soup and a chicken caesar salad. Food seemed to be very fresh and flavorful. I was in and out quicker than some of the people in the drive thru. Will definitely visit again.
(4)Krie B.
I went to the Sunny Isle location while I was visiting from out of town, and it was the worse experience ever. The lady who was working the drive-thru was very rude and she was yelling to someone in the background calling them lazy. I thought that was very inappropriate. I ordered the Caribbean wings with brown rice and beans. I checked my plate and there was yellow rice and peas stuck all on my chicken. I was disgusted, because I didn't order yellow rice and why would there be some on my chicken. I went in to exchange my food and I was greeted with attitude from the same lady who worked the drive-thru. I don't even understand why she was the one assisting me anyway. Considering there were 5 other people working at this time. I immediately asked to speak with a manger and demanded a refund. Bad experience!
(1)Olivia G.
The drive-thru staff was definitely bothered by the time we arrived to place an order. But I won't hold that against them. The food was delicious. Love the sauces. The chicken wrap with avocado was good but I wish it was a little bigger! The quarter chicken meal was also delicious.
(4)Paul K.
I'd give zero stars if I could. This place sucks so bad. It's filthy & the food tastes like crap. Everything is premade & sits around for hours. It's cheap but bad.
(1)QueenB B.
i think the food is undercooked because, i feel sick after i eat there. maybe a place to avoid.
(1)Kharel N.
The perfect place for Latin Caribbean food at a low price. Amazing location with outdoor terrace seating right on Collins ave. Good music too. I get along with many of the employees here. They treat me and my friend like family. A good note is that they also have a light and healthier side menu. Plus free refills for fountain drinks.
(5)Alex V.
While walking around I noticed the decent smell of food coming from Pollo Tropical while I was on vacation. As a tourist I decided to check it out. It was my first time visiting this place. I decided to get the chicken. I did not regret it one bit. The chicken was juicy and moist. They give a lot of meat. They also have a great selection of sauces you can choose from which all are really good. There dish entitled "Yucca" was pretty delightful as well. It defiantly is worth the money. The customer service can be enhanced a little more to be friendlier. Either than that I recommend checking it out and judging for yourself :)
(4)Bruce D.
Just bad. The tomatoes smelled rotten and when i took the food back to the counter, the manager just stared at me. Didn't offer to replace the meal. Didn't offer to refund my money. Just stood there, silent. I waited a couple of minutes as he stared and I repeated the problem, finally just gave up and walked out. No one said a word to me
(1)B F.
What can I say. Its another corporate restaurant. But, at least they do have chicken ready when you order.
(3)Shawn R.
Value for the money is really high here. The half chicken has a lot of meat on it. The pulled pork sandwich is excellent. The choice of sauces is a nice extra. I opted for rice and beans as one of my side dishes. Service was fast and friendly.
(5)Michelle M.
If you are looking for value this place is a solid 5 star. Most of the dishes are really good, better than what you would expect from any fast food place (except Chipotle) but of course some not so much for example rice several times was either super dry or extremely mushy, sometimes all two mixed together (mushy and very dry rice in one bowl), shrimp was definitely bad, bread is like any American bread meaning bad bad bad (so this one is not their fault) but I will overlook those "details" and still rate this place a solid 4 star overall.
(4)Smarie B.
The sunny isles location is great!! Everything is fresh and tasty. I usually order a chicken tropi chop, grilled wings or grilled chicken breast. The sauces are amazing, especially the amazon sauce and cilantro garlic sauce. The plantains are to die for and the yellow rice and veggies are delicious as well. This place takes fast food to another level, unlike anything available in Maryland.
(5)Esteban S.
Great service!!! If is not busy they show outstanding costumer service, it's understandable when they are swamp for the service to drop a little.
(5)Joey J.
This is Miami's version of Pollo Loco, flame-broiled chicken with healthy sides like rice, beans, and corn. Fast, tasty, and good for you.
(5)