Pollo Tropical
11429 Pines Blvd, Pembroke Pines, FL, 33026
Pollo Tropical Menu
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Visit below restaurant in Pembroke Pines for healthy meals suggestion.
Visit below restaurant in Pembroke Pines for healthy meals suggestion.
Visit below restaurant in Pembroke Pines for healthy meals suggestion.
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Address :
11429 Pines Blvd
Pembroke Pines, FL, 33026 - Phone (954) 430-2250
- Website https://pollotropical.com/
- Click To Get Directions
Opening Hours
- Mon :10:30 am - 12
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : No
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : No
Wi-Fi : Free
Has TV : No
Waiter Service : No
Drive-Thru : Yes
Caters : Yes
WE SERVE THE FOLLOWING STATES
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Carl G.
This pollo is a regular once a week stop for me and has been for a few years. It's had up and down service during that time but the last three visits have all been great. Beans taste like they've been properly made. Chicken is juicy and fresh. Cleanliness in general has improved. Note: I only eat here at lunch. I never go through the drive thru line because it's insane during lunch rush. I know they have an order taker out there helping to move the drive thru line but I don't like waiting in my car. If you aren't a chicken fan. Try their pork. It's really moist. I'm not a big fan of the ribs. It isn't the flavor. Just small amount for price.
(3)Dan C.
I hate having to have a late dinner at a fast food restaurant because sometimes the quality takes a hit. Not so the case for Pollo Tropical last night. They were still grilling chicken and the quality was great. I had the 1/4 Chicken with Rice & Black beans and everything tasted fresh. I was happy with the portions and also happy with the choice of sauces they offer. The price is really good too.
(4)Josette L.
HORRIBLE HORRIBLE HORRIBLE customer service always crappy attitude forgetting things and never giving you enough chicken. I went through the drive thru the employee dropped my change and I asked her to give me the change since it had rolled under my car. She refused to give me the change and closed the window on me they forgot my salad dressing & they didn't give me any chicken...... What is a salad without the meat?!??? Horrible
(1)Ruben C.
The pork and the chicken tested like it was sitting for hours and dried out..No Mango tea Place and tables were dirty with a ripped bench seat.
(2)Faiyaz H.
Go Elsewhere This review is going to be quick - how the hell do you run out of chicken when that is your primary line of business. For those reading and think maybe this is a one time thing - no - we live around the corner, this has happened to us several times.
(1)Saul A.
It's pollo. I come here for the chicken. But the experience while waiting for my food and glancing around there kitchen and how sloppy and messy, dirty they have it while looking at the poor demotivated staff speaks louder then speakers that are playing reggae music in the background. They look sad and grim to be working here. Like kids in Saturday detention. Corporate should pay a visit. But the chicken is good
(1)Mostapha B.
This place is just pathetic. I went in yesterday and they were out of CHICKEN, how can a Chicken place run out of chicken?! Today, I go in and ask for the Quesadilla Salad and they tell me they are out of cheese. Seriously?! Horrible service as well staff have a nasty attitude.
(1)Will E.
If you're going to stay open to 12am, have food. Don't tell customers that cooking up chicken breast will be 15 minutes so that you deter them from ordering chicken. They ran out of food at 11:10pm. If I was the owner of this establishment I would be upset because the revenue these employees are taking away.
(1)Michelle C.
Pollo Tropical is one of those Latin fast food places you can't feel too guilty about eating. They offer plenty of healthy choices from your traditional chicken, rice and beans, soups and salads. Last night, I was in the mood for soup and had their steaming bowl of chicken soup with corn, yuca, pumpkin, plantains, and grilled chicken. Really good, and for less than $5. You can't beat it.
(4)Rachel Z.
As an inexpensive fast food, healthy meal, you can not beat Pollo Tropical. The chicken is grilled, and you have the option of brown rice. There's also soup, salad and sandwiches from which to choose. I especially like this location. It is very popular however, so allow for slightly more time than you would at a typical restaurant that sells only fried food.
(4)Chantil D.
Horrible!. Chicken was very dry, hard and it looked like it was cooked days ago! I guess that's how they treat you in drive-thru.
(1)Angelikah F.
greatly disappointed with this location. their serivce at night is terrible. they are always rjnning out of food, and if you do get your food its usually rock hard. on this patricular visit i went through the drive thru to order dinner for my husband and myself. i ordered a tropi chop but of course they were out of boneless chicken. because they were out of boneless, that pretty cancelled out everything that i wanted to order; still trying to give then a chance i still ordered my husbands meal and they were out of ribs as well! at this point i was truly upset since this was the 2nd visit in which this occured, so i asked to speak with the supervisor. the supervisor went on to tell me that it isnt "cost affective" for them to make those items that late at night (an 1hr and 45mins bfore close). what i would like to know is, how is it not cost affective in making sure your customers get what they want to order in a timely manner? isnt keeping your customers happy they reason why you have business? either someone needs to go back to business ethics or they do not deserve the title manager. it's sad because i truly love the food at pollo tropical, i visit once a week at least. but a couple more of visits like this and the company as a whole will loose my business. things like this make you rethink what companies really want as a bottom line. a good paycheck? a rediculous peak in profits? or to actually serve the communities in which they reside and give a good experience and actual good food? also, i just wanted to make it fact that this is my first ever review on yelp. i was so disappointed that i had to make sure anyone that really cared about customer service knows how bad this experience was. way to pop my cherry huh?
(1)Andrew M.
Great chicken. Drive through can be slow depending who is working he window. Hot and curry sauce. Try it.
(4)Kalvin K.
I haven't had many issues with this location of pollo tropical. About six months ago, I did get food poisoning from this location so I was skeptical to try it out again. Having no groceries, I decided to test my luck. The food was fine and the service was good. No complaints from me!
(3)Anig P.
Everytime I come here the girl at the drive through Chiquita has the worst attitude. I don't think I have ever seen her smile or say hello. Today she slammed my coke down because I asked for no ice in my drink. I spoke to manager and he really couldn't have cared less. Even when I was pregnant I had issues with her so one of three things is happening here: 1 she's racist, 2- she doesn't like me personally, or 3- she hates her life. So since none of those are things I can change, I recommend you all drive to the pollo trops on miramar pkwy. Contacted pollo tropical corp. someone like that shouldn't be dealing with the public let alone handle food if she's so easily stressed out by her work day. It's 130 for god sakes... What did she have for breakfast: a hate sandwich?
(1)Finding Q.
Too often they run out of chicken. Like tonight. Actually had an employee in the parking lot turning away customers going into the drive thru because they were "out of chicken"!! What?!? Its 7:30 they close at 10!! Wtf!! I go inside tonight and the employees are bitching about the company and work out loud!! I simply walked oit! This location is horrible!
(1)Vero D.
Have been to plenty of Pollo Tropical, this one if great because hey are open late! Everything is always fresh and service is fast at times, on the weekends a little bit of a wait since the mall is right across the street. Its a cheap alternative to the regular fast food burger joint, and healthy!
(3)MickeyBlue I.
The most incompetent workers and managers you'll ever encounter. If they're not messing up your order they're forgetting to put something in your carry out. It's a total disaster I stopped going to this one period.
(1)Dieunane F.
Pollo Tropical is a good substitute for fast food. The meals are fairly cheap, tasty and fresh.
(4)