Turtle Waffle Cone Sundae is superb. Tables could have been cleaner which is the only reason for the 4 score. Cleanliness is next to godliness.
(4)
Sarah H.
chicken tenders were great and servers were prompt. customer was complaining loudly to other customers about the small size of the chicken tenders. The owner, Georgia, attempted to be polite and offered the woman a refund and she said" is that all I get", the customer proceeded to call Dairy Queen headquarters in front of 8 customers and complained loudly about Georgia's attitude. It was humiliating and offensive to me as a customer to be around while she lashed out at Georgia. She could have gone outside or to her car to make a complaint . It appeared to me that she wanted Georgia to respond in a negative manner while she openly bad mouthed her and spoke loudly to the headquarters.
(5)
Brian A.
15 minutes in a drive thru!!!! Cold food & a staff member smoking out front. What a dump.
(1)
Christopher S.
Sinfully good! That's why I will only come by with my Granddaughter occasionally. She hooked me on BLIZZARDS! Dang, I'm not running 10K distances for one of those addictive treats! I also love the Cherry Dip Cones, which were my original habit back at maximum density! There's your 3 Stars! Their food is typical fast food and marginally better than ordinary. Their staff always seems to have one person I would fire on the spot for bad attitude and customer service. A manager asks you to do something, you don't say, "I really don't want to but..." in the customer's ear range. Then I asked for a ranch dressing packet and instead of just handing it to me in under 10 seconds, I have to wait 5 minutes for it! I really give leeway but here...I would have neutralized the situation immediately!
(3)
Amanda E.
Go for the chill not the grill, trust me. My husband and I got the flame thrower, now it's normally my favorite burger they offer. It was dry, my lettuce was wilted, my tomato was the butt end. Now we move on to the squishy fries, gross. My daughter had the chicken fingers that were so hard I could hurt you with them. She wouldn't eat them and I don't blame her. The mini blizzards were half full and out of 3 my daughter requested they were out of them... Not going back!
(1)
Ross K.
Ok, so DQ's food is pretty on point for fast food but there service just straight up stinks. I order chicken fingers and they asked if I would like to make it a combo, I advised no since I only drink water. I asked for a water cup and they gave me a 4 oz cup, maybe 6 oz, literally it was the size of the swish and spit cups at a dentist office, I thought it was a joke but it was not. I was required to get a the cup for an extra buck, rather than having to go back to the drink station four or five times. I wonder if Dairy Queen thinks the potential loss of $.20 cents in merchandise (cup and if I was trying to put the screws to them and get a soda) is worth a customer leaving with a negative feeling? I will go back to DQ but I will avoid this one for sure.
(1)
Amy B.
Slowest dq ever ! Ever! Ever! It's ice cream = yum but seriously took forever!!!
(2)
Phil C.
While eating my french fries I found a black hair stuck to one. All I asked for was some new fries, did not make an issue out of it. The manager came over to my table and tried to prove me wrong, telling me the girls in the back wear hair nets. What about the people in the front, or the person who brought me my food! (All I wanted was some new fries, never tried to get a free meal or anything else!) I told him to forget about it! What a joke this place is! The manager is an idiot!
(1)
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Address :6405 State Road 54
New Port Richey, FL, 34653
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : No
Fred S.
Turtle Waffle Cone Sundae is superb. Tables could have been cleaner which is the only reason for the 4 score. Cleanliness is next to godliness.
(4)Sarah H.
chicken tenders were great and servers were prompt. customer was complaining loudly to other customers about the small size of the chicken tenders. The owner, Georgia, attempted to be polite and offered the woman a refund and she said" is that all I get", the customer proceeded to call Dairy Queen headquarters in front of 8 customers and complained loudly about Georgia's attitude. It was humiliating and offensive to me as a customer to be around while she lashed out at Georgia. She could have gone outside or to her car to make a complaint . It appeared to me that she wanted Georgia to respond in a negative manner while she openly bad mouthed her and spoke loudly to the headquarters.
(5)Brian A.
15 minutes in a drive thru!!!! Cold food & a staff member smoking out front. What a dump.
(1)Christopher S.
Sinfully good! That's why I will only come by with my Granddaughter occasionally. She hooked me on BLIZZARDS! Dang, I'm not running 10K distances for one of those addictive treats! I also love the Cherry Dip Cones, which were my original habit back at maximum density! There's your 3 Stars! Their food is typical fast food and marginally better than ordinary. Their staff always seems to have one person I would fire on the spot for bad attitude and customer service. A manager asks you to do something, you don't say, "I really don't want to but..." in the customer's ear range. Then I asked for a ranch dressing packet and instead of just handing it to me in under 10 seconds, I have to wait 5 minutes for it! I really give leeway but here...I would have neutralized the situation immediately!
(3)Amanda E.
Go for the chill not the grill, trust me. My husband and I got the flame thrower, now it's normally my favorite burger they offer. It was dry, my lettuce was wilted, my tomato was the butt end. Now we move on to the squishy fries, gross. My daughter had the chicken fingers that were so hard I could hurt you with them. She wouldn't eat them and I don't blame her. The mini blizzards were half full and out of 3 my daughter requested they were out of them... Not going back!
(1)Ross K.
Ok, so DQ's food is pretty on point for fast food but there service just straight up stinks. I order chicken fingers and they asked if I would like to make it a combo, I advised no since I only drink water. I asked for a water cup and they gave me a 4 oz cup, maybe 6 oz, literally it was the size of the swish and spit cups at a dentist office, I thought it was a joke but it was not. I was required to get a the cup for an extra buck, rather than having to go back to the drink station four or five times. I wonder if Dairy Queen thinks the potential loss of $.20 cents in merchandise (cup and if I was trying to put the screws to them and get a soda) is worth a customer leaving with a negative feeling? I will go back to DQ but I will avoid this one for sure.
(1)Amy B.
Slowest dq ever ! Ever! Ever! It's ice cream = yum but seriously took forever!!!
(2)Phil C.
While eating my french fries I found a black hair stuck to one. All I asked for was some new fries, did not make an issue out of it. The manager came over to my table and tried to prove me wrong, telling me the girls in the back wear hair nets. What about the people in the front, or the person who brought me my food! (All I wanted was some new fries, never tried to get a free meal or anything else!) I told him to forget about it! What a joke this place is! The manager is an idiot!
(1)