Amarillo
1052 Ocean Dr, Miami Beach, FL, 33139
Amarillo Menu
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Address :
1052 Ocean Dr
Miami Beach, FL, 33139 - Phone (305) 674-9906
- Click To Get Directions
Opening Hours
- Mon :9:00 am - 1:3
Specialities
- Takes Reservations : No
Delivery : No
Take-out : No
Accepts Credit Cards : Yes
Good For : Brunch
Parking : Valet
Bike Parking : No
Good for Kids : No
Good for Groups : Yes
Attire : Casual
Ambience : Divey
Noise Level : Very Loud
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Caters : No
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Sean F.
This is another one of the many bars/restaurants that line Ocean drive beckoning in tourist and vactioners alike with large goblet drinks made with lots of cheap alcohol. These types of drinks are available all up and down the strip so really what should set any of these locations apart is the service and the food. This place has a people, mostly women, outside trying to draw you in. My group wasn't really interested in this place until one of them mentioned free shots as well as half price on appetizers, drinks and certain specials. We were seated on the front patio and our server took our drink orders. *These drinks are not single serving.They are meant to be shared and are also quite expensive considering that it's $42 ($35 drink +$7 20% service fee) once you add in service fees. A beverage filled with cheap booze for $42??? You are better off buying a bottle of a good spirit for much less and buying your own mixers. As it turns out nothing was half priced, however he did give us 20% off. The food was nothing special, standard bar food for Miami beach prices, expect to pay around 15-20 for a basic burger, cubano sandwich or wings. They have other menu options but are you really here for the fine dining??? Our service wasn't horrible, even though Miami beach isn't necessarily known for it's stellar customer service. Our server was around enough to refill waters and see how our meal was coming. Then came the check, just under 60 per person for OK food and OK service. There was nothing that ended up being half priced but we did get our free el cheapo tequila shots. I guess maybe the drinks are large so that you're liquored up when the check arrives. Don't fall for the trap, they beckon you in with women, drinks and fairly priced food then BAM drop a check on the table that's very heavy for not great food, drink, or honesty. I'd avoid this place unless you and some friends want to split a giant drink of cheap booze. IMO if your looking for cheap booze I'd say just head to Wet Willies. Best food I had on Ocean drive was actually the brunch at Palace, if you're not nervous about being at a gay bar the food is great and the service is much better.
(1)Stephen W.
Don't get the food or drinks here, 53 dollars for a mojito that had rotten mint and limes in it.
(1)Dominic H.
Wow what a bad experience!!!! Stay clear of here!!! Their prices are outrageous the food is garbage! What a rip off they have a sign out front "2 for 1" drinks. But the drinks are $35 each per person, served in a large champagne glass. The size is like a fish bowl. So there is no way a normal person will be able to drink both drinks themselves. It's also not worth the price. They are out to take your money . It's a tourist trap. If you do go. Buy 1 drink with 2 straws, ask questions before you order. Once you order and you are not clear about the prices they will call security to make you pay. Mango's is a lot more fun and the drinks are $11.90.
(1)Sherry W.
The manager will take good care of his customers. The food isn't all that great. Most of the restaurants in the strip have the same menu and drinks. It all depends on the crowd at that point what the price will be for the 2 foe 1 drinks. I've been approached at other restaurants with a price for $45 foe two big fishbowl drinks, $35 and $30.
(2)Jacks B.
First off, the "hostess" tells you 2 for 1 drinks and promised it wasn't "the second drink free" like the other places. Well, she lied. The second drink free is if you want a second drink for yourself, not if there are two of you. My buddy and I had a giant margarita each. Those were $55 each. The food wasn't bad, but, they add a 20% charge to your bill. The "hostess" said the food was 20% off also. Well, she lied. Actually, they add 20% to your bill (I'm not sure what this for but assumed it was the tip). My bill was $228 for two margaritas, chicken fajitas, and a filet mignon, lol. Talk about getting screwed and no kiss! The waitress threw a chicken bone at me when I had my back turned because I didn't leave a tip... LOL. Here's your tip; don't lie to the customer :D Needless to say, they rely on tourists to make one stop at this place because nobody wants to get screwed here regularly.
(1)Pierre Olivier B.
If you read that trust me! I m really not a hater.. But just go to the next restaurant and you won t feel like shit as we do after we have gone there! Plz be wise juste avoid and have fun at another place! Don't go there!!! This restaurant is a SCAM! They Will add extra on your Bill and the manager is the mastermind of the SCAM! STAY FAR AWAY FROM THIS RESTAURANT! My worst Customer experience! I higly recommend not to go, unless you're a masochist
(1)James C.
This spot is a scam. They charge $9.50 for a diet coke and $35 for a drink. The service is garbage. I know that the strip has several restaurants that charge xxx for drinks and food and have people pressuring you, but this spot is the worst. During my trip to Miami, I ate at at several of the restaurants on the strip and off. I only went to this one because it was in front of my hotel. I will never ever go there again. If you think of going to this restaurant, please don't. I like Kitchen restaurant waaaaayyyyy better.
(1)Michy D.
Other than the extravagant liquor cups and locations, this place is over priced. One drink was $35.00 plus without mentioning they add a extra $7.00 service charge. The service was not good, the guy was rude and blunt and even after tipping he didnt even say thank-you. I am pretty sure he thought he was a super star because he worked in Miami Beach. Wouldnt go again.
(2)Eddie W.
This place is nices but u have to watch what u order the drink they will add a different price for your drink when u pay your check. So ask price made sure it that the price u are paying!!!!
(1)Michelle R.
This place gives a false illusion, it looks fun and seems like a great experience but the service and food was not worth the price.
(2)Dani S.
Too expensive for what it is! A corona - normal beer- is $20!!!!!!!! Nice location as its on ocean ave but nothing special. They got some crazy big drinks that will cost you $50. All of Ocean Ave is expensive - I get that - but this place is up there!
(1)Torance H.
Absolutely the worst service. Waitress would not bring drink menu and tried to explain drinks but didn't speak English. Didn't realize drinks were that big so tried to cancel one and me and wife would share and she said too late! Turkey burger wasn't that bad but the waitress took forever to come back so we could leave . This place is right on the strip so that's how the continue this terrible business. Beware of the pretty girls trying to lure you in !
(1)Ayperish A.
Just disappointed. I wish I could've read the reviews first. We ordered just couple dishes. We asked for a check and we got the bill they charged $19.95 for a miscellaneous item. They cheat on bill. I'll never will come back and my advice to other don't go to this place. Plus our waitress never came to check on us and she charged 20% gratuity for her poor service.
(1)Daisy M.
Pricey! "Going to get you man watch out". Bad service with bring me the food that I ordered. Big drinks but good. Probably would have saved 50$ else where.
(2)Christina P.
Like most others, I'd give this place 0 stars if I could. We were charged $70 for 1 frozen drink (strawberry/piña colada) and 1 beer when they were promoting 2 for 1 deal. They said they don't count beer towards the 2 for 1. Drink was $35 and taste terrible. I didn't even drink 1/5 of it. Beer was $15 and they automatically charge 20% gratuity. They try to justify their prices by saying the place next door would charge $50 for the frozen drink instead of $35. I'm sure it would have been a palatable $50 drink. Spoke to a busboy and he suggested READING REVIEWS first. Sure enough when I checked yelp... 1.5 stars. Super expensive lesson learned. Go to Mandy's on south beach instead. Great drinks and decent prices.
(1)Virgile C.
Tourist trap ! I'm really honest when I advice you to stay away from this place ... They'll try to rub you
(1)Mayrelis V.
Horrible service and food. Don't waste your time or money here. We got a coke for my stepson and it was flat (no gas) and the server refused to take it off our bill. I of course made a stink about it and he removed it. The place looks nice and music is lively but the service and over priced menu items make this place a horrible experience.
(1)E C M.
Delicious food, great service .. Good time a little over priced but typical ocean dr Miami
(5)Michelle B.
CHECK THE PRICES VERY CLOSELY & ASK ABOUT EVERYTHING. Food: great Venue: amazing Service: great As previous reviews have mention, this place thrives off tourists. So pay very close attention to what you order because THEY WILL GET YOU. My cousin ordered a $10 salmon (which was delicious!!) and a margarita. The waiter brought out a huge margarita and said it was 2-for-1. I thought that since her margarita was 2-for-1 he just brought out a big one. When my cousin got the check she was illfully surprised at the $48 margarita on her bill. The waiter explained that she never asked for the price or size of the margarita. That's how they get you!!! So if you go, ask about everything! Don't get screwed.
(3)Sophia K.
Ordered 3 drinks and the waitress tells us "my manager told me you guys need to order food." UM...first of all we're not hungry, we came here to relax and have something to drink. Second of all since when is it a requirement to eat something? I told the waitress that no one else around us was eating either and she said "yeah that's because they have the big drinks". Our bill came out to 30 bucks for one beer and two tiny little lemonades. This place is disgusting.
(1)Carolina P.
Was taking family members from Colombia around Miami Beach; showing them all the touristy things and whatnot. Kept trying to persuade them to change their minds about eating at a restaurant in this area. Everyone who is a local knows most Miami Beach restaurants thrive off really stupid tourists, with no prices listed on the menus and an +18% added gratuity. They did not listen to my words of wisdom and were basically raped with no lube. What my aunt and uncle spent at this restaurant would pay off 2 classes at your local Miami Dade College. The damage? $641.19 Why don't they have prices on their menus? Because they live off tourists who don't ask for prices. Tourists assume that since this city lives off tourism, they'll be treated nicely. Noooo... they'll be taken advantage of, guaranteed. Take in mind my family members are from Colombia and they don't earn in dollars but in pesos. To put it into foreign perspective, what they paid for lunch at Papagayo's would have paid off a business management semester in Colombia... INCLUDING BOOKS. Papagayo employs really awful scamming business tactics. Papagayo's is clever enough to know their target audience and know if they put prices on their menus NO ONE would ever eat here; have to compliment the owners for that. While they were eating their lunch, I was perusing through the reviews and complaints Papagayo has on Yelp and basically everywhere else. They did not listen to my advice to avoid this place. I laughed a lot when the bill came. For the remainder of their trip they stuck with homemade food and Chic-fil-A. ALWAYS trust the locals. ALWAYS trust Yelp. I would only recommend this place if you have robbed a bank and wanted to treat yourself to bad food. The most mediocre seafood I have ever had to be precise. The seafood did not taste fresh and was dull, average, ordinary, second-rate, inferior and crappy. If I could think of more synonyms I'd continue writing. Yes, dine-and-dashes are considered theft. No matter HOW BADLY you've fucked up, please pay your bill and never come back. Anyone assuming they can just walk out of a restaurant and not pay a bill which exceeds $300 should know: Florida Laws - Grand theft is a special term that basically sets the degree of severity based upon the value of the property that's illegally taken. In general, any property taken that carries a value of more than $300 can be considered grand theft in certain circumstances, and the classification of this crime is a felony in the third degree, punishable by up to five years in prison. This restaurant has a BBB score: -D bbb.org/south-east-flori…
(1)Johan S.
As a Miami Beach local, allow me to express my sincere apology to all tourists who have been conned by this terrible establishment and have left our beautiful city with a terrible experience. Today, 2 of my out-of-town clients (two ladies) while walking on Ocean Drive, were hounded and convinced to try their lunch. I received a text with a picture of the bill $493 for their lunch, as they panicked and didn't know what to do. The place has menu with no pricing, they had no idea what they were getting into. They were shock to see their bill, didn't know what to do. They complained about the bill, and were told that if they don't pay, they will call the police. This should not be allowed in a city that thrives on tourism. I am so upset that i plan to file a complaint to Miami Better Business Bureau, Greater Miami Convention & Visitor's Bureau, Miami Herald, and Newtimes. I wish my clients had previously read all the terrible reviews about Papagayo on yelp, they would have avoided it completely as everyone should. There should be a law that all restaurants catering to our visitors must show prices on menu. Papagayo: You should be ashamed.
(1)Omar D.
This restaurant is pricey and I would check all the prices but it is really a great restaurant. The music is awesome and the atmosphere is amazing. The 55 ounce drinks (buy two for the price of one) are great. I got the 55 ounce long beach and was ready to party. The server got us three free tequila shots just for choosing to dine with Papagayo. I enjoyed the food although it lacked some spices. I recommend it.
(3)Shak F.
This place should be shut down for fraud. This guy lied about the prices even when I had repeated the price back to him..they don't put prices on the menu and then screw you in the end. Wish we would have read the reviews before coming here. Our bill was 234$ for some BS. Save your money and go elsewhere!!!
(1)Jean-samuel D.
A scam that's all! Don't go there, they dont care about their customers. They live off by customers like us, who stops there for the good music and the streamy fans
(1)Sandy M.
Wow. I should have checked the reviews before ordering. How does FL allow these business practices?? Mandatory 20% tip? For what! The waitress took our breakfast order and brought the check at the end. That was it. I'm glad I made sure we got REGULAR size mimosas, which were still ridiculously overpriced at $16 a glass. DO NOT EAT HERE. The food is nothing special.
(1)Jarralynne A.
They ought to be ashamed of themselves. I had paella at another spot the day before and loved it. I was praising south beach cuisine. Then we came to this spot and it ranks as the worst dining experience I ever paid for. Well the ambience was nice but the food was worst than if I put some food I got from walmart in the microwave. The shrimp was so small, the portion of fettuccine wouldn't satisfy a toddler. When I get scammed I blame myself so let me go about the business of blaming myself for letting them scamming me into getting the lobster which they over charged us for. Promises of kids eat free were fraudulent on top of the burger they gave my son was so minuscule we had to order two. I told my husband that the service took so long to trick us into drinking more. We didn't fall for it. If I could give five unstars I would. They should be ashamed for this horrible dining experience.
(1)Beatriz R.
** THIS PLACE IS NOW CALLED AMARILLO** THEY KEEP PAPAGAYO ON YELP TO AVOID BAD REVIEWS. BEWARE!! *** Terrible serivice. They have a big screen TV outside, I figured it was a good place to watch the NBA finals. We had one drink each (2 of us) and in the entire game our "waitress" checked on us one time. Every time we tried to get her attention she was busy. Our appetite was gone due to the fact that we couldn't get any real service. On top of that, we were charged $143 for 2 drinks. Anyone who has ever been ANYWHERE knows this is just down right outregeous. Had we been given proper service, fine, but we literally sat down got out drinks and never received any service. Do not spend your money at this awful place!
(1)Herb B.
A good looking girl sat is down with a free water drink, then service was triable, and we got 3 beers for $74 this place is a scam do not go.
(1)Vanessa M.
I came here for lunch last week and orders the paella royal for 2. We sat outside so we could people watch and enjoy the weather of course. Service: excellent. Waitress was patient and help us decide what to get Food: excellent: the paella was perfect. I was so happy that it didn't come out of the kitchen quickly. It took about 30 mins which let me know it was fresh. It was full of shrimp, clams, oysters and sausage. I even asked for 2 crab legs a la carte and they were happy to accommodate. I'm shocked that this place had such a low rating because my experience was quite the opposite.
(5)Julius A.
NEVER GO HERE!! Major major rip off! Waitress barely served us! She never gave us a drink menu! She have use options and we got 2 Margaritas which just tasted like lemonade. I didn't get buzzed one bit. We paid 70 for the margaritas and 14!!! Service fee!!! Horrible place! We paid 92!!! We were pissed!
(1)Alessandro W.
I have been there the 2nd of September with my girlfriend and we have been robbed from a very unprofessional manager and his smart waiters. The invited us in with an offer of 2 cocktails at the price of 1. But then when we got the bill, it was 90$. Because they counted 1 cocktail for person then if you take another one it's free, but nobody explain that to us. So we didn't even finish our cocktails and we have been charged for 35$ x cocktail still a lot of money, plus taxes and service charge. We have asked for the manager, but he been more aggressive and rude than the waiter. So we had to paid the bill, we have asked for remove the service charge at least (which is optional), but toke lot of talking for convince them. After we have left the bar we have been to the police for report what happen to us and they said they are doing it everyday and police cannot do nothing against it. They are just dishonest people trying to make money over tourists.
(1)Jessica B.
I posted a video of our waiter. I wish I would have started recording sooner. My boyfriend, friend, and I were there. My boyfriend and friend tried paying for their drinks and after he and my boyfriend had words both cards were declined. I then gave him my card and it was declined. He then said my friends card went through and after she said she wanted to pay for our drinks he said hers was declined again. After he seen us posting on yelp our debit cards suddenly went through.
(1)Camila L.
THE WORST SERVICE! Actually they changed their business name for "Amarillo" they used to call "Papagayo" but the poor and disgusting service still. I don't understand how this kind of places still open. They offer 2x1 in drinks to sit people but then they steal your second drink. Despite each drink is $35 they bill you 20% for "service charge", service charge that you never gonna have.The manager is negligent and the servers especially Ximena are very impolite and unprofessional. Never come again!
(1)Jeff B.
Warning: this place is terrible. The service is absolutely horrendous and rude. The food is subpar. The prices are high and not worth it at all. We will never come back and strongly recommend no one else ever either. For those who want details: 1. Appetizers brought with mains 2. Waitress argued with our complaint on #1 3. Had to ask for water refill multiple times 4. Burger order was incorrect and way overcooked. 5. Waitress never checked in 6. 20% gratuity added automatically (got it removed) 7. Manager refused to come to table to discuss issues Need I say more?
(1)Jennifer T.
giant strawberry daquiri (super good and not too strong; the portion is gigantic and costs a whopping $62!!!! $48 for the drink.. And then tax.. Then somehow a $9.60 service charge. Craziness!!!) This place was alright, service was decent but I cannot believe the price of the drink! Atmosphere was fun but I would I'm not sure if I would go back.
(3)Chris H.
Absolutely STAY AWAY !!!! EXTREMELY overpriced !!!! Both food and drinks very expensive !!! The food, drink, and service was decent enough but not nearly worth it ..... Also, as a heads up, they add in 20% tip but somehow forget to mention that fact when they hand you the check ...... Let my guard down and didn't Yelp prior to going :(
(1)Sam C.
NOTE: I posted this before I realized that this restaurant used to be called Papagayo. It's not Papagayo anymore... It's Amarillo. It's probably under new management/owner, or a completely different restaurant. So I'm not sure why my review is under the previous restaurant's Yelp page. Nevertheless, my review is not for Papagayo but for Amarillo. While visiting with friends in Miami, we stopped in at this place. While walking by, it looked like it had a cool, upbeat vibe. And by the looks of the drinks we saw them serving, we were definitely curious to take a peek in! Of course, I decided to yelp it first just to make sure the hype was real. But before we could say, "uh... maybe next time", hostess was selling us on all the changes they have made to their menu....telling us about their HAPPY HOUR special blah blah... Before you know it. we found ourselves seated at a table off of Ocean Drive. The ambience was perfect and the gorgeous day definitely livened up our mood to give this place a try. We're glad we did. My friends and I shared the Giant mojito and giant miami vice 60 ounces with their buy 1 get 1 free as one of their Happy Hour Specials. I tried their Paella with lobster. Was delicious! Honestly, wherever there's Paella, I just can't turn it down. Portion size was pretty good...bigger than I expected. Had to share and it with my friend. Actually brought me back to Costa Rica where I had seafood paella for the first time. yum! Again, the vibe is upbeat and I think they may have lowered their prices cause we didn't get an outrageous bill like the previous customers. Unfortunately, I didn't hold on to the receipt, so I can't remember the exact bill, but I'll try to see if one of my friends held on to it and will try to upload it here. It was very reasonable in my opinion. Well, it looks like there's definitely been positive changes to this place based on previous reviews. They DO have prices on their menu contrary to someone's previous complaint about not seeing the prices. Perhaps that was one of the things they changed. Wanted to leave this review because I think they are really worth a try. It looks like they've made great efforts to listen to their previous customers, since my friends and I had a great experience here. Hope this review helps.
(5)Dental J.
They screw you like other people have said. Watch out if you get the special bulldog thing. It says $35 for it and that it has 2 beers but they end up charging you $8 extra per beer so $16 added to that $35, each even with happy hour. They try to swindle you so check the check if you are not too wasted. I will say they were good about letting me talk to the manager. I was able to make the case that even though the drink menu says that the bull special has the drinks they still charged us for the 2 beers at $8 each and on the menu it said add beers for $5 each to that drink so I saved $6 yay. Service was very slow. Also*** 20% gratuity is included which explains the crappy service b/c they don't have to work for the tip other than running up the bill. Tips stand for- to insure proper service..
(1)Ahmed M.
Well if there's less than one star I would give it to them, the waitress was very rude, and they cheated on the bill, I called 911 to them because the waitress told me I won't give you a detailed bill. The police came and the manager refunded the money to me. Stay away of this bar or otherwise ask how much you will pay for each item as the prices aren't matching with the menu.
(1)Bonnie L.
avoid at all cost, even if its pouring rain and your starving. Yep that is what happen to us, this place will overcharge you and the staff is incompetent. The waiter practically snatched my credit card out of my hand and try to overcharge!
(1)Jenne V.
It was my sisters graduation dinner so she got to pick place. After sitting down I checked reviews on here and four square and they both said really bad things but she persisted on staying there. Service was good drinks were too but it was too pricey judy for being on ocean drive I guess, but seriously you can get amazing food for cheaper right around the corner.
(1)Javid F.
Tourist trap. Order a corona and they will bring you a 40oz glass if draft corona for $20... No prices on drink menu. Avoid this slimy place.
(1)Thomas G.
Very bad service. Twice the brought us the wrong orders. Waiters are rude! I do not suggest to anyone this restaurant.
(1)P K.
As attractive as the drinks look, check the prices before you sit down to order some.. They do not publish prices on the menus.. The giant drinks are a crazy $50 + tax + gratuity!!! We went in on a whim and regretted the decision.. The drink was good/strong but dunno if I had pay $70 for a single drink!!!
(1)Johnny M.
Don't go here. This is a tourist trap. The menu looks moderately priced, but there are a lot of hidden charges. 2 beers $40. Our group of 3 had a bill of $187.
(1)Sue C.
Tourist Trap, Horrible Servers, Unbelievable Bill ( $65 a drink ) and to top it all off the drinks are weak and the food sucks! Worst experience ever!!! $430 for 5 drinks and some nasty nachos ... Stay Away
(1)Ashley W.
If you want to get ripped off then Amarillo is the place for you. If I could give it zero stars I would! $32 for a mojito, $20 for a beer & $15 for a diet Pepsi (for the driver). With all the bullshit service charges our bill for 3 drinks was $87. We left feeling violated & in shock because the prices were so outrageous. Wish we would have looked at yelp first.
(1)Samira B.
As my tip says, Friendly people, great service! The price is a little high but atmosphere is great!! I'm a picky and my friends can attest to that. Great time, great drinks! Food is good, drinks are bomb 2 for 1 YEAHHH!! All I can say just have a blast in Miami!
(4)Diane S.
one of a hundred restaurants along south beach - all serving the same fare... seems they charge whatever thet want - they offer 20% off - 30% off - whatever it takes to get you in. My husband had a skirt steak which was very good, I had a fish sandwich - also good. Drinks huge but nothing stand out. Staff kinda ignores you after you've ordered. Good locations, but like I said, one of a hundred.
(2)Denise E.
Stopped by on a stroll down ocean blvd south Miami beach. Stopped for the seafood dish which was fabulous! The 2 for 1 drinks will kick it! Great fun atmosphere! Recommend.
(5)Mariusz H.
I wish I was able to give this place a -10. They forgot about my salad and still had an audacity to charge gratuity on top of outrageously expansive drink.
(1)Karl K.
This place is a total scam. It's overpriced, the service is poor and the food sucks. They won't tell you how much the drinks cost on the menu, they make it up as they go along. The music is blaring and the waiter we had was a prick. He came around twice throughout our whole meal. We had the busboy come around more than him, and he was quite pleasant. I would avoid at all costs. Eating here ruined my vacation in south beach.
(1)Mike M.
First - I wish I could give out negative stars but 1 is as low as I can go. We just moved to Miami and went over to take a walk on the beach. We decided to get a drink and enjoy the passers by. As we walked by, the hostess said - two for one drinks. We just ordered two drinks. My first warning sign was that I noticed four younger people look at their bill with astonishment and when we got our bill - I understood why they looked surprised. Yikes I have not been taken like that before and I am a seasoned traveller. I still can't believe I got ripped off like this. My only recourse is to warn the rest of you - always read Yelp and trust the locals! I am just so sorry for any unsuspecting tourist that stops in there. It not only reflects poorly on this restaurant but Miami Beach and Miami. We will never go back and probably avoid the entire area. NEVER GO IN THERE!!!!!!!!!!
(1)Tiffany C.
Hi All- Jim here. I was in Miami with friends and we were enticed to come here for dinner based on their 'good happy hour' specials. While the drinks are good, our server could not give us accurate prices and even changed how much we were getting charged in the middle of the meal. From a service perspective, in addition to not knowing the prices of their own drinks, they were slow to act and somewhat rude. No one really seemed to be happy to be there and we could tell. As for the food, I had an $18.95 steak sandwich. The steak was drastically overcooked and very dry. I wouldn't recommend it. The other meals that came out looked ok, but it seemed a bit pricy for a majority of the dishes. This is primarily an outdoor restaurant. Don't go inside as the inside is a mix between storage and indoor seating. It was almost like they were missing a wall to separate their storage area from the main area. The bathrooms were in need of an update. I saw a server in there notice the hand towels were gone and when I returned later, they had yet to be replaced. Just one example of many on why to avoid this place. Then there was the bill. It came out and we noticed drinks had not been entered with the appropriate discounts. They also charged $13 for a non-alcoholic red bull. When we asked about the errors on the bill, the server literally took a person from my party over to review his internal computer system. Not the vibe we were looking for after an already poor experience. We opted not to push further as we were on vacation and didn't want to deal with it. Save your money and find a better place for your South Beach experience.
(1)Fay B.
Save yourself the misery and dollars. Don't drink here and if you choose to make sure you know the price of a drink BEFORE ordering.
(1)Danielle D.
Horrible horrible horrible. First of all they LIE about the prices I asked multiple times about the cost of certain plates and drinks and they charged over 100$ more then what they said. When trying to argue the prices of what was told they say otherwise. Save your money and go elsewhere !
(1)Lidia V.
I'm sad to say that the service was good just to cover their fees ..the food was overrated, drinks were too pricey.
(1)J C.
Looks like I am not the first one got "robbed" here. They told me before I came that they have a happy hours (second drink free). I got a food and 2 drinks. When I wanted to pay, they said it's for "another round" and they didn't let me have a second drink free. I had to pay for nasty drinks $55 each and then I got antoher 2 for free which I didn't want. WILL NEVER GO THERE AGAIN!!! !!!The most expensive drinks doesn't have a price in the menu. ASK before order /// Paid $205 :/
(1)Taste Buds T.
HORRIBLE!! HORRIBLE!! I wish i had seen the review before entering this horrible place. Make sure to ask for the prices for drinks. They are sky-rocket high and they don't mention it on their menu. Clarify the concept of 'Happy Hours- B1G1'. It is misleading. After we found out the answers to both of the above, we decided to skip drinks there. The waitress, all of a sudden became RUDE. It took more than 30 minutes got the good to arrive on the table. The paella we ordered was pathetic. We went for Paella Night and it sucked. The $20 pizza has nothing on it. Beware because the Manager/owner/inDecent-guy stands right in the way of passer-bys and literally FORCES them to enter the restaurant. Also, this is the first time ever that i saw waitresses running to the table in competition for the tip. To top it all... A Flat 20% Service charge!! We were a party of two. P.S.- I wish i could give this place a ZERO star!!!
(1)T C.
YES! You will get ripped off. No, talking to the manager will not resolve anything. File a claim with Consumer Protection 786-469-2333 , I did. And depending on how much you got ripped off, Small Claims Court or Claim with Credit Card company.
(1)Alli S.
This place really is a tourist trap.. Stay away if your not ready to shell out the big bucks. I would start off by saying this place has a Latin flare and they were blaring salsa and merengue tipico. we went on a Tuesday afternoon coming back from the beach across the street. We wanted something light to eat and go some type of nacho thing, it was very good and had a different taste to it. Our waitress was so cute, her personality was wonderful and not stuck up like a lot of people I've unfortunately encountered here in South beach (everyone should get there head out of their behinds).... I also got this strawberry daiquiri... Holy crap I didn't realize how big it was, me and my mom definitely could've shared. She got the mango one . It was the "2 for 1" deal, which was insane because our bill with gratuity still came to $93 and change . 2 drinks and 1 appetiser and that's all it took to break the bank. But to be fair, the drinks were good & HUGE, I walked away feeling nice. The experience was good but there are other places in south beach that are good and won't charge me almost $30 for a good sized drink.
(4)Beatriz P.
Shittiest place ever! Terrible service. the only reason out party of 4 came here was because it was 2x1 cocktails. So we order a beer, a vodka, and 2 drinks (the 2x1 deal we were expecting). We also ordered a $33 appetizer and brought us something that actually costed $87. Total was $303 for a vodka, a beer, 2 fruity cocktails, and one appetizer. Ridiculous! They didnt do the 2x1 discount, the stupid drinks (the huge ones) were $55 each. So those 2 themselves were $110!!!!!! Then the appetizer, 87$. Plus a 15% included. It's not legal for restaurants to add tip for a party of less than 7 people. We ended up paying 126$ total...just don't fucking go.
(1)Amara B.
I would give this place a negative star if possible. After a run on Ocean Ave, a friend and I decided to stop for breakfast. Of course, we were looking for something healthy and tasty. I should have Yelped a place instead of trusting the hostess. She sat us after convincing us to come to the restaurant. Our waiter came up and asked us for drinks. We ordered tea. When we returned, I asked him the size of the fruit bowl. He told me he didn't know which seemed ridiculous. After 15 minutes, our waiter didn't bring us cold water. I asked the hostess and she said ok then proceed to text on her phone. I decided to ask her about the menu since our waiter seemed clueless. She told me she didn't know because she was only a hostess. Ok fair. What frustrated me was two gentlemen came up. She proceeded help them to their table and lingered to answer questions about the menu. I guess her memory about the menu clicked when she saw the two men. Our waiter returns for our order. I order a fruit bowl, Irish oatmeal and two hard boiled eggs. My friend ordered a fruit bowl and one hard boiled egg. The waiter returned twice to ask us what type of egg we ordered which I didn't understand since the sides offered one egg for $4. Once our food comes and the order is completely wrong. What a shocker! Instead of our eggs, he placed an order for a croissant sandwich with one hard boiled egg and toast for my friend. My "order" was two hard boiled eggs with home fries, toast and tomato. This wasn't even close to what we order. This place is terrible! Don't go here!!!!!!
(1)Marissa L.
Wanted two cocktails. Ordered two drinks and fishbowls came out. The bill was 90$! For TWO DRINKS! Rip off! Horrible!
(1)Guido T.
Won't come back again. A not listed bucket of beer 40 bucks!!!, the music a crap! Bathroom dirty!! Better places in the area, take care visitors!
(1)Lolita F.
Don't know about the dishes, but we were walking by and this charming lady was dancing and coercing us to stop and have a drink- we did.
(5)Emily F.
Worth in océan drive !!!! dont stop !!!! le pire bar a cocktail docean drive. $143 pour 2 cocktail. aucun prix sur la carte et des racoleuses qui nous disent 1 cocktail achete 1 offert comme tous les bars a $30. au final nous avons refuse de payer et nous avons demande a voir le patron. il nous a reduit addition a $71 mais cest encore trop cher par rapport au prix pratique. a eviter cette endroit egalement connu sous le papagayo. il change de nom regulierement pour eviter la mauvaise reputation. dont stop here !!!!!!!
(1)Heisha R.
Worst place you can find in ocean drive. Don't do it! Food not good. Service terrible. Waste of time and money! What a disappointment.
(1)Shelly K.
Challenge the bill with your credit card company as they are committing fraud. They lie and overcharge. We came in for $39 paella. The bill was $500 for that and 2 drinks. We got back to the room and called the cc company. We showed the reviews and the restaurant was charged back.
(1)Cath R.
Rip off, thieves, scammer..seafood paella, ceviche,, soda and one giant drink $350!!!! Wtf! Don't go, you will thank me later!
(1)Anita E.
Not even worth a star. Drink had no alcohol in it. When they brought the food and we saw what it was - frozen seafood that some $8 an hour cook threw in with some flavorless rice -we asked for a manager. After waiting 10 minutes we asked again. The hostess (with her attitude) told us that there was no manager there since he was at another restaurant. Really? Explained to him the frozen dish that was way overpriced and I tried to show him that there was only one star on yelp for a reason - he shooed his hand at me and didn't care. We did not pay for anything and walked out. Horrible food and management that doesn't care. The menus were filthy dirty. Stay away.
(1)Jen K.
Beyond terrible! 2 drinks and chicken nachos for $162.00??? Automatic 20% gratuity added to the bill for the pleasure of being robbed. Sorry but I have absolutely nothing good to say about this experience...you should be ashamed
(1)Shea H.
Absolute Sh1th0le...... Not only are the prices crazy as others have pointed out ($48 for 'cocktail' and $20 for beer) but the food is decidedly mediocre at best. On top of that the service is very poor with the staff much more interested in getting more folks in the door than tending to the folks they got in the door (assume they must get paid per person seated as they were noting down on a notebook each time they sat someone). TVs and music were also all over the place....2 TVs playing music videos without sound and abstract songs over the audio system - like a kid playing on Pandora. #DoNotRecommend
(1)Greg M.
Pretty terrible place. Never feel compelled to write reviews, but $16 for a standard mimosa is highway robbery. They don't even list the price on the menu. 20% gratuity included by default too. 2 orders of basic French toast and a regular old egg white omelet shouldn't cost 90 bucks. Avoid this tourist trap at all costs!!!
(1)Arthur A.
Wow, there are some pretty terrible reviews here. I just didn't like that they didn't give us a last call or anything (and we were the only ones at the bar area around 3am). Drinks are overpriced, but that's South Beach/Ocean Avenue for you.
(2)Melody W.
WARNING!! If your plans are to spent 32.50 for a Mediocre Bloody mary and 20 dollars for a beer this the place for you tourist trap mediocre food. This place should deseve zero stars. Customer service non existent.
(1)Eric O.
***scam artists***these guys are scam artists!! dont get robbed. they dont advertise their prices then they charge you over $50 for a sugar water fish bowl drink. im sure prices change on the fly..the waitresses are in on the scam and very attractive so im sure most people dont rage out (but they are absolutely in on it). when i asked the manager where the prices are he said "we dont need to have them in writing". $200 for 2 drinks and 2 appetizers. i shoved it in the managers face and let him know he's a piece of $hit.. he already knew that. if you read a positive review it is from someone who works there or owns it.
(1)chris k.
Never go here!!!! My wife and I ordered a margarita each.. Which by default us there massive size.... They were 50 dollars each... With tip included somehow??? We live in San Francisco which is one of the most expensive cities in the country and this is by far the most outrageous robbery I've EVER experienced. And there us no other word for it but robbery. Bait and switch, straight up. Id give 0 stars if it were an option beware all and spread the word.
(1)Matteo G.
Do not go here - it's a SCAM
(1)Patrick I.
Horrible experience. No prices on menus and it's not like we are eating food at the ritz. The person grabbing is as. We walked by said we can have a 20 percent discount on our order because we stayed at the congress hotel. After the meal I was shocked to see the large piña colada was 48 bucks and they couldn't take the discount off the drink or 5.75 meal. We tried to explain our dissatisfaction but essentially was ignored and walked off on.
(1)DaJuan H.
Wish I could give it negative stars. Staff unfriendly and weird. One of the waiters followed me and begged me for my trail mix. The food is ok and they are perfectly fine with misleading people with the prices of their food and drinks. Overall if you feel like wasting your money and getting angry quickly, come here.
(1)Jamal S.
It was absolutely horrible!!! Went for breakfast on a Tuesday. The OJ wasn't fresh. The eggs were powdery, the bacon was dry, and the potatoes were tasteless. Service was ok. I wouldn't go back.
(1)Sonja S.
Food is terrible, prices are through the roof, they overcharge, even above prices listed on the menu. NEVER GO HERE! The only reason they are in business is due to ripping people off tremendously. Two for one drink at $30/drink and a $33 app, ended up being $48 for buy one get one free drink and an $85 app on the bill...food and drink was not good!
(1)Erik W.
Buyer beware. Good vibe if you've got a pocket full of benjis. Other reviews sum it up nicely.
(1)Anahy D.
this is the worst place that i have been ! the waitress is so rude ... they said one price and charged another price .. one appetizzer that is $34 in the menu ! they charger $85 for the same plate ... its a horrible place . the drink (buy one get one free ) the waitress said the prices is $30 and charge me $110 for only two drinks and the soda is $15 each and is only water and ice ... theres are better place than this one .... i mean ANY place is much better than this one !!! I dont recomend this place to anyone ...
(1)J A.
Mimosa here was $13...food had prices on the menu. Like other reviewers, we were charged a 20% service charge with the bill. Expensive brunch!!
(3)Carolyn S.
I only gave this place one star because I can't give it NEGATIVE stars. The ultimate TOURIST TRAP. The people outside of the place are VERY persistent and force you to eat/drink at this place. They bribe you with free shots and try to lure you in with the 2 for 1 special! The ambiance of the place was nice - they had nice music going on so it seemed inviting. The waiter in the front told my boyfriend while we were walking past the restaurant, "hey 2 for 1 happy hour you, pay and she's free!" With that we decided to sit and grab a drink here. They don't put the prices on the menu. We asked them for two mojitos thinking we would get a glass but we were given HUGE margarita glasses. The waitress kept coming back often to see if we wanted to order something else but we were only there for drinks. When we asked for the bill she kept asking us if we wanted shots, trying to get us to order more when we had already told her numerous times we didn't want anything else. When we received the bill I could not believe my eyes. $130 for two drinks?! What happened to the 2 for 1 special? She said it didn't apply to us....of course it didn't (sarcasm). My boyfriend told the lady he knew they were robbing us and said he would agree to pay half. He asked to see the manager because we refused to be robbed. The manager never showed so we left. We know this is Miami and we were right on Ocean Drive so we expected for the drinks to cost a little more than usual but $50 per drink? You would never see this in New York! NEVER GOING BACK AGAIN. I wish I yelped this place before we sat down. DON'T LET THEM LURE YOU IN.
(1)Darline D.
I hope everyone reads this before they come to this place. THEY OVER CHARGE ON DRINKS!!!! You will be livid when you see the bill!!! I 100% DO NOT RECOMMEND THIS PLACE!!!
(1)Audrey P.
Stay away from this place. We just needed a cure for our hangover so we decided to order some guacamole and chips. The guacamole was just a mashed avocado and the chips were industrial. So gross
(1)Derek L.
Rape with a sandpaper condom. Without reach around. Buy one/get one drinks are huge plastic bird baths with nonexistent liquor and shit load of ice and juices. Landed from Boston, rented car, got here late night. Never seen such predatory behavior - check the 20% mandatory tip in the pic - that also applies automatically to drink orders only - check other reviews. Next time you go to Miami avoid this trap. You're welcome.
(1)Alvaro B.
Great location but really pricey. Had the big drink and had no idea it was 60 dollars. If price is not posted, make sure u ask! Other than that, great atmosphere and hot servers. 165 for two drinks and a small pizza. Ended up getting a free drink because my friend n i had two 60 dollar drink each. Only reason it gets one star!
(1)Mya R.
I am not sure why this restaurant has bad ratings but the Paella is amazing! Trust me I have had the real in espana. Every server, bartender etc. were amazingly welcoming. I celebrated my birthday dinner here and I must say, I miss the food already! Food is filling and the drinks hit the spot! Try it before you go by the negative comments. Trust me! Lastly, the prices may be steep for some but I personally had no issue. Only broke people complain about the prices.
(5)Tia F.
This is the first review i have ever written on Yelp and I am doing it solely to provide a service to anyone who might think about trying this restaurant. Run away! Run as fast as you can! First of all, our service was awful. Our server never came to check on us, never came to refill our water, never cleared our table, and we had to flag someone down to have him bring us our bill, 28 minutes after others had cleared it for us. When he brought us our bills, I asked to see his manager. He asked why and I explained that I did not feel it right to pay him the 20% tip that had been added to each of our bills. He tried to explain that he had never worked at night before and how the tip didn't just go to him but to everyone at the restaurant and then he made a few more excuses before I interrupted him and said that maybe he shouldn't have been scheduled for a closing shift on a Friday if he wasn't prepared to provide good service. He then tried to talk reason with my friends at the table and turned his back to me. I kept interrupting and telling him to get his manager so he started speaking louder. I just kept saying get your manager over and over again in a calm, quiet manner. After about a minute of this, he Finally he turned to me, grabbed the bills out of my hands, ripped them up, and said if I wanted to not pay a tip I should have gone to McDonalds! Then he stormed off. He came back moments later with our bills, minus the tip, and threw them down on the table. He literally threw them and they skidded across the table. We quickly signed them and paid and ran away. Additionally, beyond the horrible service, the food sucks, the drinks were weak, and our silverware was dirty. It was the worst experience ever. I have been to South Beach many, many times. I have had great food and service nearly every time. This was not just bad service. My friends and I were disrespected, mistreated, and humiliated by the server. Run away! Run fast! P,S, Our servers name was Alain D.
(1)Anthony R.
Please run away as fast as you can !!!!! This place should be shut down ....every review states the same ( we were ripped off ) The state liquor authority should yank there liquor permit !!!!!! They charged 250.00 misc. food On our bill ... But it was a 33.00 app. The manager is part of this rip off !!!! Four people an the bill was over 500.00 Plus 20 percent auto grat. After an altercation with said manager had the police called on my. Table ... Shut. This place down !!!!!!!!!! Ask about prices before eating here
(1)Mishty I.
100% tourist trap!! We were drawn in by a special they had up for paella advertised for $12.95 and 2 for 1 drinks. They bill came at the end of the night for close to $400 for 2 people and what I thought I had made clear when I order the paella was the "chef special" priced at $200 for the one plate!!!! Drinks were $55. After trying to bargain and reason with our server Mariana, she was of little to no help. She bagged our meal with no utensils or way of reheating since we were staying at the hotel. Would have rather gone to tacobell.
(1)Anthea L.
The worst place ever! Honestly if i was starving I would not come back again because this place is a scam! My family and I ordered a drink asking the price beforehand and when we got the bill, it was more than double!! This place does NOT have set prices and charges you however the waiter feels about you! The waiter went to talk to the manager and the manager told him to give us a 20% discount....we didn't want to pay for that much so the waiter threatened to call the police! They ended up charging us $40 instead of $65. Most ridiculous restaurant on Ocean drive! Another waiter tried to take back out waters and the drink while talking to the manager. Very unacceptable because we were still paying something for the drink. We tried to talk to the other waiters and they ALL ignored us! This place is a scam and has horrible service!
(1)Alexandrea J.
Wow. The main server, Sebastian, was the WORST. Never attended our table, asked if we wanted anything to eat, or even checked our direction. Food was standard but over priced. Avoid if at all possible.
(1)Bob R.
AVOID THIS PLACE with its outrageous prices -Waiter tipped himself too. - 1 fish bul dog drink - 2 corona's - 1 fett alfredo with chicken - 1 paella came to 122.90 for 2 people - the waiter tipped himself 20% $24 - plus tax came out to $160.00 - the drink in a large wine glass with the 2 coronas ALONE came out to $ 71.00 - ARE U KIDDING ME? - The drink did not have a price on the menu - I should have known - The food was average. THANKS FOR RIPPING ME OFF - I should have called the manager but what good would it do if he doesnt care about what people think with all these negative reviews. As you can see I am thanking you on Yelp!
(1)Angela 7.
AWFUL !!!!! HORRIBLE!!!! The worst experience ever. !!! First of all is really expensive 1 horrible drink 50 dollars (unbelievable); they offer a promotion which is a fraud, 2 for 1 drinks (terrible taste not alcohol at all, extremely expensive). Second of all, the menus do not have prices, thieves. Third, the waitress was totally rude, they called us pieces of shit when we complained. literally they called us shit when we were leaving the place. The manager was equal rude, despot; he threatened us with calling the police cuz our complain, after this, he accepted that he does not care at all about the customers (terrible management) we felt like thieves when they are the real ones. STAy AWAY!! I have never seen a restaurant like that. Worst experience ever, ever!!! We do not know if the law punish this type of thieves. we do not want anyone else to be stolen. That's why we wrote. God bless them, they are going to get in trouble if they keep this style of stealing...
(1)Natalie S.
Don't go here unless you want food poisoning.....it's disgusting...and the drinks are such a rip off. Never ever will go back!
(1)Abhishek G.
Don't go here. Walk around, tons of places in South Beach. RIP off prices, gratuity automatically included. This place is Applebee's food at Flemmings prices.
(1)Liz S.
If there was a 0 star option, that would be the rating I would give. Preferably negative stars actually. To begin, there are no prices on the drink menu. Ask upfront, I was charged $55 for a my "Giant Frozen Margarita" if you are charged differently please report them. After ordering our food, it took 40 minutes to arrive. When it did arrive they only brought my food and not my husband's. He ordered a cheeseburger, nothing that should take more than 5 minutes. We called the waiter over and he apologized profusely and said he would go check. After disappearing for 5 minutes he came back to tell us the computer system was broken and was making orders individually. As he was telling us this, the table of 4 next to us received all of their food at once. Total BS. He could tell at this point we were steaming, as soon as the food came we asked for the check. The food was terrible, definitely not worth the wait or the drink. You can get a big drink anywhere don't settle on this place. Once he brought out the check he said they had given us a 20% discount for the trouble. The discount was only applied to our food order, not our drink and they generously added 20% gratuity. Avoid at all costs.
(1)Edwin F.
This is the worst place to go and have dinner, From very unprofessional employee, to a very expensive Quesadilla, a chicken alfredo 1 fish boul and 1 corona Bill 176.00......Rip off will never go to this place again, Services was the worst of all...
(1)Sal L.
The drinks were the best thing about this place but then again drinking 55 oz of sugar and alcohol is a daunting task. Also, if it wasn't for groupon I probably wouldn't have paid $60 for the drinks here. Secondly, my friends and I ordered food and it took forever and a day to come out, and when it did it WAS THE MOST MEDIOCRE FOOD. I played it simple by just getting a turkey burger and fries and it looked like a sock on a squished bun an yet they charged me $25 for it. Definitely a tourist trap
(2)Carolina R.
Their menu doesn't have price on their meals, I order a drink that I already expected to be $50 but when we got the bill our plate cost $135!!!!! It was two pieces of grilled chicken, 1 fillet and 1 skirt steak. I know restaurants in NYC pretty much and there they would not charge this much. After we saw the price, we complained about it and the only thing they said it was: 'did you ask for the price before?' This was so stupid!!!! Go eat in Washington Ave, every place in Ocean drive is like that!
(1)Macy U.
this place tried numerous times to scam us. they stole our credit cards and over charged us and wouldn't separate our checks. they we're rude and i would never recommend such a disrespectful place
(1)Sam A.
Get the king surf and turf. The largest lobster and filet in south beach. But don't sit on the sidewalk tables, too many people walking by you. Go during 50% off for a great price that can not be beat.
(5)Karen B.
This place is by far one of the worst restaurants I have ever been to. My friend and I went to this restaurant after a long flight into Miami. We asked for 2 miami vice drinks, no appetizers just our meals. The waitress NEVER gave us choices or explained prices for the drinks. She later came out with 2 huge drinks. At first, my friend and I thought it was funny. That was until we got a bill for, $218.00, the drinks were $55.00 each!!! Our meals combines barely added up to $60.00. The rest went to taxes, OH and her "gratuity" Which explained the bad service. Why give good service if you know your tip is already guaranteed. The food was decent, nothing special. I understand we were in South Beach, but a little warning about the drinks and the pricing would have been the courteous thing to do. I wouldn't recommend this place to a dog. There is a Colombian restaurant called, Bolivar, located behind the strip with superb food and excellent service for more less this half of this crappy place.
(1)Paul M.
Like the earlier rater said. They will overcharge Ordered two mojitos. Waiter never mentioned they were each about a half gallon Had we each drank the entire thing we would have been in a coma. And they tried to charge 70.00 per drink. We had them remove one charge but still paid 110.00 for a simple lunch. AVOID THIS PLACE.
(1)Corinne M.
As others have mentioned, this restaurant has only one goal and that is to rip you off. There were 8 of us girls dining, we stayed at the Congress Hotel right next door, and we just wanted a quick breakfast. Many of us ordered the Papagayo breakfast special for $5.95 and the eggs were awful! I am not a picky eater and I chose not to eat them (as did the others). We did not complain because it was cheap, but the worst part of our meal was that I ordered "tap water" for the table and our waiter brought us bottles. We didn't question it (thinking they normally served water that way) until receiving the bill, which displayed a $26 charge for water. The situation continued to go downhill when we asked our waiter why he didn't tell us about it and he yelled at us, told us we were wrong, it was our fault, refused to do anything about it and called us rude. He was the worst server I have ever had. We asked for his manager and although she removed the charge, she questioned where we were from and told us we should know that (like we were idiots). We are from Chicago and even the nicest most expensive places provide water for free. Piece of advice for those staying on Ocean Drive... leave ocean drive for food. The 11th Street Diner was fantastic. I am pretty sure that because servers automatically get 18% tips they don't try at all.
(1)Johan S.
As a Miami Beach local, allow me to express my sincere apology to all tourists who have been conned by this terrible establishment and have left our beautiful city with a terrible experience. Today, 2 of my out-of-town clients (two ladies) while walking on Ocean Drive, were hounded and convinced to try their lunch. I received a text with a picture of the bill $493 for their lunch, as they panicked and didn't know what to do. The place has menu with no pricing, they had no idea what they were getting into. They were shock to see their bill, didn't know what to do. They complained about the bill, and were told that if they don't pay, they will call the police. This should not be allowed in a city that thrives on tourism. I am so upset that i plan to file a complaint to Miami Better Business Bureau, Greater Miami Convention & Visitor's Bureau, Miami Herald, and Newtimes. I wish my clients had previously read all the terrible reviews about Papagayo on yelp, they would have avoided it completely as everyone should. There should be a law that all restaurants catering to our visitors must show prices on menu. Papagayo: You should be ashamed.
(1)Omar D.
This restaurant is pricey and I would check all the prices but it is really a great restaurant. The music is awesome and the atmosphere is amazing. The 55 ounce drinks (buy two for the price of one) are great. I got the 55 ounce long beach and was ready to party. The server got us three free tequila shots just for choosing to dine with Papagayo. I enjoyed the food although it lacked some spices. I recommend it.
(3)Shak F.
This place should be shut down for fraud. This guy lied about the prices even when I had repeated the price back to him..they don't put prices on the menu and then screw you in the end. Wish we would have read the reviews before coming here. Our bill was 234$ for some BS. Save your money and go elsewhere!!!
(1)Carolina P.
Was taking family members from Colombia around Miami Beach; showing them all the touristy things and whatnot. Kept trying to persuade them to change their minds about eating at a restaurant in this area. Everyone who is a local knows most Miami Beach restaurants thrive off really stupid tourists, with no prices listed on the menus and an +18% added gratuity. They did not listen to my words of wisdom and were basically raped with no lube. What my aunt and uncle spent at this restaurant would pay off 2 classes at your local Miami Dade College. The damage? $641.19 Why don't they have prices on their menus? Because they live off tourists who don't ask for prices. Tourists assume that since this city lives off tourism, they'll be treated nicely. Noooo... they'll be taken advantage of, guaranteed. Take in mind my family members are from Colombia and they don't earn in dollars but in pesos. To put it into foreign perspective, what they paid for lunch at Papagayo's would have paid off a business management semester in Colombia... INCLUDING BOOKS. Papagayo employs really awful scamming business tactics. Papagayo's is clever enough to know their target audience and know if they put prices on their menus NO ONE would ever eat here; have to compliment the owners for that. While they were eating their lunch, I was perusing through the reviews and complaints Papagayo has on Yelp and basically everywhere else. They did not listen to my advice to avoid this place. I laughed a lot when the bill came. For the remainder of their trip they stuck with homemade food and Chic-fil-A. ALWAYS trust the locals. ALWAYS trust Yelp. I would only recommend this place if you have robbed a bank and wanted to treat yourself to bad food. The most mediocre seafood I have ever had to be precise. The seafood did not taste fresh and was dull, average, ordinary, second-rate, inferior and crappy. If I could think of more synonyms I'd continue writing. Yes, dine-and-dashes are considered theft. No matter HOW BADLY you've fucked up, please pay your bill and never come back. Anyone assuming they can just walk out of a restaurant and not pay a bill which exceeds $300 should know: Florida Laws - Grand theft is a special term that basically sets the degree of severity based upon the value of the property that's illegally taken. In general, any property taken that carries a value of more than $300 can be considered grand theft in certain circumstances, and the classification of this crime is a felony in the third degree, punishable by up to five years in prison. This restaurant has a BBB score: -D bbb.org/south-east-flori…
(1)Sophia K.
Ordered 3 drinks and the waitress tells us "my manager told me you guys need to order food." UM...first of all we're not hungry, we came here to relax and have something to drink. Second of all since when is it a requirement to eat something? I told the waitress that no one else around us was eating either and she said "yeah that's because they have the big drinks". Our bill came out to 30 bucks for one beer and two tiny little lemonades. This place is disgusting.
(1)Jean-samuel D.
A scam that's all! Don't go there, they dont care about their customers. They live off by customers like us, who stops there for the good music and the streamy fans
(1)Sandy M.
Wow. I should have checked the reviews before ordering. How does FL allow these business practices?? Mandatory 20% tip? For what! The waitress took our breakfast order and brought the check at the end. That was it. I'm glad I made sure we got REGULAR size mimosas, which were still ridiculously overpriced at $16 a glass. DO NOT EAT HERE. The food is nothing special.
(1)J C.
Looks like I am not the first one got "robbed" here. They told me before I came that they have a happy hours (second drink free). I got a food and 2 drinks. When I wanted to pay, they said it's for "another round" and they didn't let me have a second drink free. I had to pay for nasty drinks $55 each and then I got antoher 2 for free which I didn't want. WILL NEVER GO THERE AGAIN!!! !!!The most expensive drinks doesn't have a price in the menu. ASK before order /// Paid $205 :/
(1)Taste Buds T.
HORRIBLE!! HORRIBLE!! I wish i had seen the review before entering this horrible place. Make sure to ask for the prices for drinks. They are sky-rocket high and they don't mention it on their menu. Clarify the concept of 'Happy Hours- B1G1'. It is misleading. After we found out the answers to both of the above, we decided to skip drinks there. The waitress, all of a sudden became RUDE. It took more than 30 minutes got the good to arrive on the table. The paella we ordered was pathetic. We went for Paella Night and it sucked. The $20 pizza has nothing on it. Beware because the Manager/owner/inDecent-guy stands right in the way of passer-bys and literally FORCES them to enter the restaurant. Also, this is the first time ever that i saw waitresses running to the table in competition for the tip. To top it all... A Flat 20% Service charge!! We were a party of two. P.S.- I wish i could give this place a ZERO star!!!
(1)Beatriz R.
** THIS PLACE IS NOW CALLED AMARILLO** THEY KEEP PAPAGAYO ON YELP TO AVOID BAD REVIEWS. BEWARE!! *** Terrible serivice. They have a big screen TV outside, I figured it was a good place to watch the NBA finals. We had one drink each (2 of us) and in the entire game our "waitress" checked on us one time. Every time we tried to get her attention she was busy. Our appetite was gone due to the fact that we couldn't get any real service. On top of that, we were charged $143 for 2 drinks. Anyone who has ever been ANYWHERE knows this is just down right outregeous. Had we been given proper service, fine, but we literally sat down got out drinks and never received any service. Do not spend your money at this awful place!
(1)Jarralynne A.
They ought to be ashamed of themselves. I had paella at another spot the day before and loved it. I was praising south beach cuisine. Then we came to this spot and it ranks as the worst dining experience I ever paid for. Well the ambience was nice but the food was worst than if I put some food I got from walmart in the microwave. The shrimp was so small, the portion of fettuccine wouldn't satisfy a toddler. When I get scammed I blame myself so let me go about the business of blaming myself for letting them scamming me into getting the lobster which they over charged us for. Promises of kids eat free were fraudulent on top of the burger they gave my son was so minuscule we had to order two. I told my husband that the service took so long to trick us into drinking more. We didn't fall for it. If I could give five unstars I would. They should be ashamed for this horrible dining experience.
(1)Alli S.
This place really is a tourist trap.. Stay away if your not ready to shell out the big bucks. I would start off by saying this place has a Latin flare and they were blaring salsa and merengue tipico. we went on a Tuesday afternoon coming back from the beach across the street. We wanted something light to eat and go some type of nacho thing, it was very good and had a different taste to it. Our waitress was so cute, her personality was wonderful and not stuck up like a lot of people I've unfortunately encountered here in South beach (everyone should get there head out of their behinds).... I also got this strawberry daiquiri... Holy crap I didn't realize how big it was, me and my mom definitely could've shared. She got the mango one . It was the "2 for 1" deal, which was insane because our bill with gratuity still came to $93 and change . 2 drinks and 1 appetiser and that's all it took to break the bank. But to be fair, the drinks were good & HUGE, I walked away feeling nice. The experience was good but there are other places in south beach that are good and won't charge me almost $30 for a good sized drink.
(4)T C.
YES! You will get ripped off. No, talking to the manager will not resolve anything. File a claim with Consumer Protection 786-469-2333 , I did. And depending on how much you got ripped off, Small Claims Court or Claim with Credit Card company.
(1)Shelly K.
Challenge the bill with your credit card company as they are committing fraud. They lie and overcharge. We came in for $39 paella. The bill was $500 for that and 2 drinks. We got back to the room and called the cc company. We showed the reviews and the restaurant was charged back.
(1)Heisha R.
Worst place you can find in ocean drive. Don't do it! Food not good. Service terrible. Waste of time and money! What a disappointment.
(1)Cath R.
Rip off, thieves, scammer..seafood paella, ceviche,, soda and one giant drink $350!!!! Wtf! Don't go, you will thank me later!
(1)Amara B.
I would give this place a negative star if possible. After a run on Ocean Ave, a friend and I decided to stop for breakfast. Of course, we were looking for something healthy and tasty. I should have Yelped a place instead of trusting the hostess. She sat us after convincing us to come to the restaurant. Our waiter came up and asked us for drinks. We ordered tea. When we returned, I asked him the size of the fruit bowl. He told me he didn't know which seemed ridiculous. After 15 minutes, our waiter didn't bring us cold water. I asked the hostess and she said ok then proceed to text on her phone. I decided to ask her about the menu since our waiter seemed clueless. She told me she didn't know because she was only a hostess. Ok fair. What frustrated me was two gentlemen came up. She proceeded help them to their table and lingered to answer questions about the menu. I guess her memory about the menu clicked when she saw the two men. Our waiter returns for our order. I order a fruit bowl, Irish oatmeal and two hard boiled eggs. My friend ordered a fruit bowl and one hard boiled egg. The waiter returned twice to ask us what type of egg we ordered which I didn't understand since the sides offered one egg for $4. Once our food comes and the order is completely wrong. What a shocker! Instead of our eggs, he placed an order for a croissant sandwich with one hard boiled egg and toast for my friend. My "order" was two hard boiled eggs with home fries, toast and tomato. This wasn't even close to what we order. This place is terrible! Don't go here!!!!!!
(1)Marissa L.
Wanted two cocktails. Ordered two drinks and fishbowls came out. The bill was 90$! For TWO DRINKS! Rip off! Horrible!
(1)Guido T.
Won't come back again. A not listed bucket of beer 40 bucks!!!, the music a crap! Bathroom dirty!! Better places in the area, take care visitors!
(1)Lolita F.
Don't know about the dishes, but we were walking by and this charming lady was dancing and coercing us to stop and have a drink- we did.
(5)Emily F.
Worth in océan drive !!!! dont stop !!!! le pire bar a cocktail docean drive. $143 pour 2 cocktail. aucun prix sur la carte et des racoleuses qui nous disent 1 cocktail achete 1 offert comme tous les bars a $30. au final nous avons refuse de payer et nous avons demande a voir le patron. il nous a reduit addition a $71 mais cest encore trop cher par rapport au prix pratique. a eviter cette endroit egalement connu sous le papagayo. il change de nom regulierement pour eviter la mauvaise reputation. dont stop here !!!!!!!
(1)Beatriz P.
Shittiest place ever! Terrible service. the only reason out party of 4 came here was because it was 2x1 cocktails. So we order a beer, a vodka, and 2 drinks (the 2x1 deal we were expecting). We also ordered a $33 appetizer and brought us something that actually costed $87. Total was $303 for a vodka, a beer, 2 fruity cocktails, and one appetizer. Ridiculous! They didnt do the 2x1 discount, the stupid drinks (the huge ones) were $55 each. So those 2 themselves were $110!!!!!! Then the appetizer, 87$. Plus a 15% included. It's not legal for restaurants to add tip for a party of less than 7 people. We ended up paying 126$ total...just don't fucking go.
(1)Anita E.
Not even worth a star. Drink had no alcohol in it. When they brought the food and we saw what it was - frozen seafood that some $8 an hour cook threw in with some flavorless rice -we asked for a manager. After waiting 10 minutes we asked again. The hostess (with her attitude) told us that there was no manager there since he was at another restaurant. Really? Explained to him the frozen dish that was way overpriced and I tried to show him that there was only one star on yelp for a reason - he shooed his hand at me and didn't care. We did not pay for anything and walked out. Horrible food and management that doesn't care. The menus were filthy dirty. Stay away.
(1)Shea H.
Absolute Sh1th0le...... Not only are the prices crazy as others have pointed out ($48 for 'cocktail' and $20 for beer) but the food is decidedly mediocre at best. On top of that the service is very poor with the staff much more interested in getting more folks in the door than tending to the folks they got in the door (assume they must get paid per person seated as they were noting down on a notebook each time they sat someone). TVs and music were also all over the place....2 TVs playing music videos without sound and abstract songs over the audio system - like a kid playing on Pandora. #DoNotRecommend
(1)Jen K.
Beyond terrible! 2 drinks and chicken nachos for $162.00??? Automatic 20% gratuity added to the bill for the pleasure of being robbed. Sorry but I have absolutely nothing good to say about this experience...you should be ashamed
(1)Greg M.
Pretty terrible place. Never feel compelled to write reviews, but $16 for a standard mimosa is highway robbery. They don't even list the price on the menu. 20% gratuity included by default too. 2 orders of basic French toast and a regular old egg white omelet shouldn't cost 90 bucks. Avoid this tourist trap at all costs!!!
(1)Arthur A.
Wow, there are some pretty terrible reviews here. I just didn't like that they didn't give us a last call or anything (and we were the only ones at the bar area around 3am). Drinks are overpriced, but that's South Beach/Ocean Avenue for you.
(2)Melody W.
WARNING!! If your plans are to spent 32.50 for a Mediocre Bloody mary and 20 dollars for a beer this the place for you tourist trap mediocre food. This place should deseve zero stars. Customer service non existent.
(1)Eric O.
***scam artists***these guys are scam artists!! dont get robbed. they dont advertise their prices then they charge you over $50 for a sugar water fish bowl drink. im sure prices change on the fly..the waitresses are in on the scam and very attractive so im sure most people dont rage out (but they are absolutely in on it). when i asked the manager where the prices are he said "we dont need to have them in writing". $200 for 2 drinks and 2 appetizers. i shoved it in the managers face and let him know he's a piece of $hit.. he already knew that. if you read a positive review it is from someone who works there or owns it.
(1)chris k.
Never go here!!!! My wife and I ordered a margarita each.. Which by default us there massive size.... They were 50 dollars each... With tip included somehow??? We live in San Francisco which is one of the most expensive cities in the country and this is by far the most outrageous robbery I've EVER experienced. And there us no other word for it but robbery. Bait and switch, straight up. Id give 0 stars if it were an option beware all and spread the word.
(1)Matteo G.
Do not go here - it's a SCAM
(1)Patrick I.
Horrible experience. No prices on menus and it's not like we are eating food at the ritz. The person grabbing is as. We walked by said we can have a 20 percent discount on our order because we stayed at the congress hotel. After the meal I was shocked to see the large piña colada was 48 bucks and they couldn't take the discount off the drink or 5.75 meal. We tried to explain our dissatisfaction but essentially was ignored and walked off on.
(1)Jamal S.
It was absolutely horrible!!! Went for breakfast on a Tuesday. The OJ wasn't fresh. The eggs were powdery, the bacon was dry, and the potatoes were tasteless. Service was ok. I wouldn't go back.
(1)Sonja S.
Food is terrible, prices are through the roof, they overcharge, even above prices listed on the menu. NEVER GO HERE! The only reason they are in business is due to ripping people off tremendously. Two for one drink at $30/drink and a $33 app, ended up being $48 for buy one get one free drink and an $85 app on the bill...food and drink was not good!
(1)Erik W.
Buyer beware. Good vibe if you've got a pocket full of benjis. Other reviews sum it up nicely.
(1)DaJuan H.
Wish I could give it negative stars. Staff unfriendly and weird. One of the waiters followed me and begged me for my trail mix. The food is ok and they are perfectly fine with misleading people with the prices of their food and drinks. Overall if you feel like wasting your money and getting angry quickly, come here.
(1)Anahy D.
this is the worst place that i have been ! the waitress is so rude ... they said one price and charged another price .. one appetizzer that is $34 in the menu ! they charger $85 for the same plate ... its a horrible place . the drink (buy one get one free ) the waitress said the prices is $30 and charge me $110 for only two drinks and the soda is $15 each and is only water and ice ... theres are better place than this one .... i mean ANY place is much better than this one !!! I dont recomend this place to anyone ...
(1)Darline D.
I hope everyone reads this before they come to this place. THEY OVER CHARGE ON DRINKS!!!! You will be livid when you see the bill!!! I 100% DO NOT RECOMMEND THIS PLACE!!!
(1)J A.
Mimosa here was $13...food had prices on the menu. Like other reviewers, we were charged a 20% service charge with the bill. Expensive brunch!!
(3)Carolyn S.
I only gave this place one star because I can't give it NEGATIVE stars. The ultimate TOURIST TRAP. The people outside of the place are VERY persistent and force you to eat/drink at this place. They bribe you with free shots and try to lure you in with the 2 for 1 special! The ambiance of the place was nice - they had nice music going on so it seemed inviting. The waiter in the front told my boyfriend while we were walking past the restaurant, "hey 2 for 1 happy hour you, pay and she's free!" With that we decided to sit and grab a drink here. They don't put the prices on the menu. We asked them for two mojitos thinking we would get a glass but we were given HUGE margarita glasses. The waitress kept coming back often to see if we wanted to order something else but we were only there for drinks. When we asked for the bill she kept asking us if we wanted shots, trying to get us to order more when we had already told her numerous times we didn't want anything else. When we received the bill I could not believe my eyes. $130 for two drinks?! What happened to the 2 for 1 special? She said it didn't apply to us....of course it didn't (sarcasm). My boyfriend told the lady he knew they were robbing us and said he would agree to pay half. He asked to see the manager because we refused to be robbed. The manager never showed so we left. We know this is Miami and we were right on Ocean Drive so we expected for the drinks to cost a little more than usual but $50 per drink? You would never see this in New York! NEVER GOING BACK AGAIN. I wish I yelped this place before we sat down. DON'T LET THEM LURE YOU IN.
(1)Audrey P.
Stay away from this place. We just needed a cure for our hangover so we decided to order some guacamole and chips. The guacamole was just a mashed avocado and the chips were industrial. So gross
(1)Derek L.
Rape with a sandpaper condom. Without reach around. Buy one/get one drinks are huge plastic bird baths with nonexistent liquor and shit load of ice and juices. Landed from Boston, rented car, got here late night. Never seen such predatory behavior - check the 20% mandatory tip in the pic - that also applies automatically to drink orders only - check other reviews. Next time you go to Miami avoid this trap. You're welcome.
(1)Alvaro B.
Great location but really pricey. Had the big drink and had no idea it was 60 dollars. If price is not posted, make sure u ask! Other than that, great atmosphere and hot servers. 165 for two drinks and a small pizza. Ended up getting a free drink because my friend n i had two 60 dollar drink each. Only reason it gets one star!
(1)Bonnie L.
avoid at all cost, even if its pouring rain and your starving. Yep that is what happen to us, this place will overcharge you and the staff is incompetent. The waiter practically snatched my credit card out of my hand and try to overcharge!
(1)Mya R.
I am not sure why this restaurant has bad ratings but the Paella is amazing! Trust me I have had the real in espana. Every server, bartender etc. were amazingly welcoming. I celebrated my birthday dinner here and I must say, I miss the food already! Food is filling and the drinks hit the spot! Try it before you go by the negative comments. Trust me! Lastly, the prices may be steep for some but I personally had no issue. Only broke people complain about the prices.
(5)Jenne V.
It was my sisters graduation dinner so she got to pick place. After sitting down I checked reviews on here and four square and they both said really bad things but she persisted on staying there. Service was good drinks were too but it was too pricey judy for being on ocean drive I guess, but seriously you can get amazing food for cheaper right around the corner.
(1)Javid F.
Tourist trap. Order a corona and they will bring you a 40oz glass if draft corona for $20... No prices on drink menu. Avoid this slimy place.
(1)Thomas G.
Very bad service. Twice the brought us the wrong orders. Waiters are rude! I do not suggest to anyone this restaurant.
(1)P K.
As attractive as the drinks look, check the prices before you sit down to order some.. They do not publish prices on the menus.. The giant drinks are a crazy $50 + tax + gratuity!!! We went in on a whim and regretted the decision.. The drink was good/strong but dunno if I had pay $70 for a single drink!!!
(1)Johnny M.
Don't go here. This is a tourist trap. The menu looks moderately priced, but there are a lot of hidden charges. 2 beers $40. Our group of 3 had a bill of $187.
(1)Sue C.
Tourist Trap, Horrible Servers, Unbelievable Bill ( $65 a drink ) and to top it all off the drinks are weak and the food sucks! Worst experience ever!!! $430 for 5 drinks and some nasty nachos ... Stay Away
(1)Samira B.
As my tip says, Friendly people, great service! The price is a little high but atmosphere is great!! I'm a picky and my friends can attest to that. Great time, great drinks! Food is good, drinks are bomb 2 for 1 YEAHHH!! All I can say just have a blast in Miami!
(4)Ashley W.
If you want to get ripped off then Amarillo is the place for you. If I could give it zero stars I would! $32 for a mojito, $20 for a beer & $15 for a diet Pepsi (for the driver). With all the bullshit service charges our bill for 3 drinks was $87. We left feeling violated & in shock because the prices were so outrageous. Wish we would have looked at yelp first.
(1)Denise E.
Stopped by on a stroll down ocean blvd south Miami beach. Stopped for the seafood dish which was fabulous! The 2 for 1 drinks will kick it! Great fun atmosphere! Recommend.
(5)Diane S.
one of a hundred restaurants along south beach - all serving the same fare... seems they charge whatever thet want - they offer 20% off - 30% off - whatever it takes to get you in. My husband had a skirt steak which was very good, I had a fish sandwich - also good. Drinks huge but nothing stand out. Staff kinda ignores you after you've ordered. Good locations, but like I said, one of a hundred.
(2)Mariusz H.
I wish I was able to give this place a -10. They forgot about my salad and still had an audacity to charge gratuity on top of outrageously expansive drink.
(1)Karl K.
This place is a total scam. It's overpriced, the service is poor and the food sucks. They won't tell you how much the drinks cost on the menu, they make it up as they go along. The music is blaring and the waiter we had was a prick. He came around twice throughout our whole meal. We had the busboy come around more than him, and he was quite pleasant. I would avoid at all costs. Eating here ruined my vacation in south beach.
(1)Mike M.
First - I wish I could give out negative stars but 1 is as low as I can go. We just moved to Miami and went over to take a walk on the beach. We decided to get a drink and enjoy the passers by. As we walked by, the hostess said - two for one drinks. We just ordered two drinks. My first warning sign was that I noticed four younger people look at their bill with astonishment and when we got our bill - I understood why they looked surprised. Yikes I have not been taken like that before and I am a seasoned traveller. I still can't believe I got ripped off like this. My only recourse is to warn the rest of you - always read Yelp and trust the locals! I am just so sorry for any unsuspecting tourist that stops in there. It not only reflects poorly on this restaurant but Miami Beach and Miami. We will never go back and probably avoid the entire area. NEVER GO IN THERE!!!!!!!!!!
(1)Lidia V.
I'm sad to say that the service was good just to cover their fees ..the food was overrated, drinks were too pricey.
(1)Fay B.
Save yourself the misery and dollars. Don't drink here and if you choose to make sure you know the price of a drink BEFORE ordering.
(1)Danielle D.
Horrible horrible horrible. First of all they LIE about the prices I asked multiple times about the cost of certain plates and drinks and they charged over 100$ more then what they said. When trying to argue the prices of what was told they say otherwise. Save your money and go elsewhere !
(1)Anthony R.
Please run away as fast as you can !!!!! This place should be shut down ....every review states the same ( we were ripped off ) The state liquor authority should yank there liquor permit !!!!!! They charged 250.00 misc. food On our bill ... But it was a 33.00 app. The manager is part of this rip off !!!! Four people an the bill was over 500.00 Plus 20 percent auto grat. After an altercation with said manager had the police called on my. Table ... Shut. This place down !!!!!!!!!! Ask about prices before eating here
(1)Anthea L.
The worst place ever! Honestly if i was starving I would not come back again because this place is a scam! My family and I ordered a drink asking the price beforehand and when we got the bill, it was more than double!! This place does NOT have set prices and charges you however the waiter feels about you! The waiter went to talk to the manager and the manager told him to give us a 20% discount....we didn't want to pay for that much so the waiter threatened to call the police! They ended up charging us $40 instead of $65. Most ridiculous restaurant on Ocean drive! Another waiter tried to take back out waters and the drink while talking to the manager. Very unacceptable because we were still paying something for the drink. We tried to talk to the other waiters and they ALL ignored us! This place is a scam and has horrible service!
(1)Tiffany C.
Hi All- Jim here. I was in Miami with friends and we were enticed to come here for dinner based on their 'good happy hour' specials. While the drinks are good, our server could not give us accurate prices and even changed how much we were getting charged in the middle of the meal. From a service perspective, in addition to not knowing the prices of their own drinks, they were slow to act and somewhat rude. No one really seemed to be happy to be there and we could tell. As for the food, I had an $18.95 steak sandwich. The steak was drastically overcooked and very dry. I wouldn't recommend it. The other meals that came out looked ok, but it seemed a bit pricy for a majority of the dishes. This is primarily an outdoor restaurant. Don't go inside as the inside is a mix between storage and indoor seating. It was almost like they were missing a wall to separate their storage area from the main area. The bathrooms were in need of an update. I saw a server in there notice the hand towels were gone and when I returned later, they had yet to be replaced. Just one example of many on why to avoid this place. Then there was the bill. It came out and we noticed drinks had not been entered with the appropriate discounts. They also charged $13 for a non-alcoholic red bull. When we asked about the errors on the bill, the server literally took a person from my party over to review his internal computer system. Not the vibe we were looking for after an already poor experience. We opted not to push further as we were on vacation and didn't want to deal with it. Save your money and find a better place for your South Beach experience.
(1)Tia F.
This is the first review i have ever written on Yelp and I am doing it solely to provide a service to anyone who might think about trying this restaurant. Run away! Run as fast as you can! First of all, our service was awful. Our server never came to check on us, never came to refill our water, never cleared our table, and we had to flag someone down to have him bring us our bill, 28 minutes after others had cleared it for us. When he brought us our bills, I asked to see his manager. He asked why and I explained that I did not feel it right to pay him the 20% tip that had been added to each of our bills. He tried to explain that he had never worked at night before and how the tip didn't just go to him but to everyone at the restaurant and then he made a few more excuses before I interrupted him and said that maybe he shouldn't have been scheduled for a closing shift on a Friday if he wasn't prepared to provide good service. He then tried to talk reason with my friends at the table and turned his back to me. I kept interrupting and telling him to get his manager so he started speaking louder. I just kept saying get your manager over and over again in a calm, quiet manner. After about a minute of this, he Finally he turned to me, grabbed the bills out of my hands, ripped them up, and said if I wanted to not pay a tip I should have gone to McDonalds! Then he stormed off. He came back moments later with our bills, minus the tip, and threw them down on the table. He literally threw them and they skidded across the table. We quickly signed them and paid and ran away. Additionally, beyond the horrible service, the food sucks, the drinks were weak, and our silverware was dirty. It was the worst experience ever. I have been to South Beach many, many times. I have had great food and service nearly every time. This was not just bad service. My friends and I were disrespected, mistreated, and humiliated by the server. Run away! Run fast! P,S, Our servers name was Alain D.
(1)Mishty I.
100% tourist trap!! We were drawn in by a special they had up for paella advertised for $12.95 and 2 for 1 drinks. They bill came at the end of the night for close to $400 for 2 people and what I thought I had made clear when I order the paella was the "chef special" priced at $200 for the one plate!!!! Drinks were $55. After trying to bargain and reason with our server Mariana, she was of little to no help. She bagged our meal with no utensils or way of reheating since we were staying at the hotel. Would have rather gone to tacobell.
(1)Alexandrea J.
Wow. The main server, Sebastian, was the WORST. Never attended our table, asked if we wanted anything to eat, or even checked our direction. Food was standard but over priced. Avoid if at all possible.
(1)Bob R.
AVOID THIS PLACE with its outrageous prices -Waiter tipped himself too. - 1 fish bul dog drink - 2 corona's - 1 fett alfredo with chicken - 1 paella came to 122.90 for 2 people - the waiter tipped himself 20% $24 - plus tax came out to $160.00 - the drink in a large wine glass with the 2 coronas ALONE came out to $ 71.00 - ARE U KIDDING ME? - The drink did not have a price on the menu - I should have known - The food was average. THANKS FOR RIPPING ME OFF - I should have called the manager but what good would it do if he doesnt care about what people think with all these negative reviews. As you can see I am thanking you on Yelp!
(1)Angela 7.
AWFUL !!!!! HORRIBLE!!!! The worst experience ever. !!! First of all is really expensive 1 horrible drink 50 dollars (unbelievable); they offer a promotion which is a fraud, 2 for 1 drinks (terrible taste not alcohol at all, extremely expensive). Second of all, the menus do not have prices, thieves. Third, the waitress was totally rude, they called us pieces of shit when we complained. literally they called us shit when we were leaving the place. The manager was equal rude, despot; he threatened us with calling the police cuz our complain, after this, he accepted that he does not care at all about the customers (terrible management) we felt like thieves when they are the real ones. STAy AWAY!! I have never seen a restaurant like that. Worst experience ever, ever!!! We do not know if the law punish this type of thieves. we do not want anyone else to be stolen. That's why we wrote. God bless them, they are going to get in trouble if they keep this style of stealing...
(1)Natalie S.
Don't go here unless you want food poisoning.....it's disgusting...and the drinks are such a rip off. Never ever will go back!
(1)Abhishek G.
Don't go here. Walk around, tons of places in South Beach. RIP off prices, gratuity automatically included. This place is Applebee's food at Flemmings prices.
(1)Liz S.
If there was a 0 star option, that would be the rating I would give. Preferably negative stars actually. To begin, there are no prices on the drink menu. Ask upfront, I was charged $55 for a my "Giant Frozen Margarita" if you are charged differently please report them. After ordering our food, it took 40 minutes to arrive. When it did arrive they only brought my food and not my husband's. He ordered a cheeseburger, nothing that should take more than 5 minutes. We called the waiter over and he apologized profusely and said he would go check. After disappearing for 5 minutes he came back to tell us the computer system was broken and was making orders individually. As he was telling us this, the table of 4 next to us received all of their food at once. Total BS. He could tell at this point we were steaming, as soon as the food came we asked for the check. The food was terrible, definitely not worth the wait or the drink. You can get a big drink anywhere don't settle on this place. Once he brought out the check he said they had given us a 20% discount for the trouble. The discount was only applied to our food order, not our drink and they generously added 20% gratuity. Avoid at all costs.
(1)Edwin F.
This is the worst place to go and have dinner, From very unprofessional employee, to a very expensive Quesadilla, a chicken alfredo 1 fish boul and 1 corona Bill 176.00......Rip off will never go to this place again, Services was the worst of all...
(1)Sal L.
The drinks were the best thing about this place but then again drinking 55 oz of sugar and alcohol is a daunting task. Also, if it wasn't for groupon I probably wouldn't have paid $60 for the drinks here. Secondly, my friends and I ordered food and it took forever and a day to come out, and when it did it WAS THE MOST MEDIOCRE FOOD. I played it simple by just getting a turkey burger and fries and it looked like a sock on a squished bun an yet they charged me $25 for it. Definitely a tourist trap
(2)Carolina R.
Their menu doesn't have price on their meals, I order a drink that I already expected to be $50 but when we got the bill our plate cost $135!!!!! It was two pieces of grilled chicken, 1 fillet and 1 skirt steak. I know restaurants in NYC pretty much and there they would not charge this much. After we saw the price, we complained about it and the only thing they said it was: 'did you ask for the price before?' This was so stupid!!!! Go eat in Washington Ave, every place in Ocean drive is like that!
(1)Macy U.
this place tried numerous times to scam us. they stole our credit cards and over charged us and wouldn't separate our checks. they we're rude and i would never recommend such a disrespectful place
(1)Sam A.
Get the king surf and turf. The largest lobster and filet in south beach. But don't sit on the sidewalk tables, too many people walking by you. Go during 50% off for a great price that can not be beat.
(5)Karen B.
This place is by far one of the worst restaurants I have ever been to. My friend and I went to this restaurant after a long flight into Miami. We asked for 2 miami vice drinks, no appetizers just our meals. The waitress NEVER gave us choices or explained prices for the drinks. She later came out with 2 huge drinks. At first, my friend and I thought it was funny. That was until we got a bill for, $218.00, the drinks were $55.00 each!!! Our meals combines barely added up to $60.00. The rest went to taxes, OH and her "gratuity" Which explained the bad service. Why give good service if you know your tip is already guaranteed. The food was decent, nothing special. I understand we were in South Beach, but a little warning about the drinks and the pricing would have been the courteous thing to do. I wouldn't recommend this place to a dog. There is a Colombian restaurant called, Bolivar, located behind the strip with superb food and excellent service for more less this half of this crappy place.
(1)Paul M.
Like the earlier rater said. They will overcharge Ordered two mojitos. Waiter never mentioned they were each about a half gallon Had we each drank the entire thing we would have been in a coma. And they tried to charge 70.00 per drink. We had them remove one charge but still paid 110.00 for a simple lunch. AVOID THIS PLACE.
(1)Corinne M.
As others have mentioned, this restaurant has only one goal and that is to rip you off. There were 8 of us girls dining, we stayed at the Congress Hotel right next door, and we just wanted a quick breakfast. Many of us ordered the Papagayo breakfast special for $5.95 and the eggs were awful! I am not a picky eater and I chose not to eat them (as did the others). We did not complain because it was cheap, but the worst part of our meal was that I ordered "tap water" for the table and our waiter brought us bottles. We didn't question it (thinking they normally served water that way) until receiving the bill, which displayed a $26 charge for water. The situation continued to go downhill when we asked our waiter why he didn't tell us about it and he yelled at us, told us we were wrong, it was our fault, refused to do anything about it and called us rude. He was the worst server I have ever had. We asked for his manager and although she removed the charge, she questioned where we were from and told us we should know that (like we were idiots). We are from Chicago and even the nicest most expensive places provide water for free. Piece of advice for those staying on Ocean Drive... leave ocean drive for food. The 11th Street Diner was fantastic. I am pretty sure that because servers automatically get 18% tips they don't try at all.
(1)Cory B.
I got over charged on my drinks..... Food was okay...... Music was cool...... The Girls that worked there where kinda hot...
(2)Julius A.
NEVER GO HERE!! Major major rip off! Waitress barely served us! She never gave us a drink menu! She have use options and we got 2 Margaritas which just tasted like lemonade. I didn't get buzzed one bit. We paid 70 for the margaritas and 14!!! Service fee!!! Horrible place! We paid 92!!! We were pissed!
(1)Alessandro W.
I have been there the 2nd of September with my girlfriend and we have been robbed from a very unprofessional manager and his smart waiters. The invited us in with an offer of 2 cocktails at the price of 1. But then when we got the bill, it was 90$. Because they counted 1 cocktail for person then if you take another one it's free, but nobody explain that to us. So we didn't even finish our cocktails and we have been charged for 35$ x cocktail still a lot of money, plus taxes and service charge. We have asked for the manager, but he been more aggressive and rude than the waiter. So we had to paid the bill, we have asked for remove the service charge at least (which is optional), but toke lot of talking for convince them. After we have left the bar we have been to the police for report what happen to us and they said they are doing it everyday and police cannot do nothing against it. They are just dishonest people trying to make money over tourists.
(1)Camila L.
THE WORST SERVICE! Actually they changed their business name for "Amarillo" they used to call "Papagayo" but the poor and disgusting service still. I don't understand how this kind of places still open. They offer 2x1 in drinks to sit people but then they steal your second drink. Despite each drink is $35 they bill you 20% for "service charge", service charge that you never gonna have.The manager is negligent and the servers especially Ximena are very impolite and unprofessional. Never come again!
(1)Mercy O.
I had churrasco. It was okay at best. They are overpriced esp drinks. I paid $50 for 2 drinks. Prices aren't listed on the menu and the waiters don't disclose this so you're caught off guard when you get your cheque
(2)Ahmed M.
Well if there's less than one star I would give it to them, the waitress was very rude, and they cheated on the bill, I called 911 to them because the waitress told me I won't give you a detailed bill. The police came and the manager refunded the money to me. Stay away of this bar or otherwise ask how much you will pay for each item as the prices aren't matching with the menu.
(1)Vanessa M.
I came here for lunch last week and orders the paella royal for 2. We sat outside so we could people watch and enjoy the weather of course. Service: excellent. Waitress was patient and help us decide what to get Food: excellent: the paella was perfect. I was so happy that it didn't come out of the kitchen quickly. It took about 30 mins which let me know it was fresh. It was full of shrimp, clams, oysters and sausage. I even asked for 2 crab legs a la carte and they were happy to accommodate. I'm shocked that this place had such a low rating because my experience was quite the opposite.
(5)Sam C.
NOTE: I posted this before I realized that this restaurant used to be called Papagayo. It's not Papagayo anymore... It's Amarillo. It's probably under new management/owner, or a completely different restaurant. So I'm not sure why my review is under the previous restaurant's Yelp page. Nevertheless, my review is not for Papagayo but for Amarillo. While visiting with friends in Miami, we stopped in at this place. While walking by, it looked like it had a cool, upbeat vibe. And by the looks of the drinks we saw them serving, we were definitely curious to take a peek in! Of course, I decided to yelp it first just to make sure the hype was real. But before we could say, "uh... maybe next time", hostess was selling us on all the changes they have made to their menu....telling us about their HAPPY HOUR special blah blah... Before you know it. we found ourselves seated at a table off of Ocean Drive. The ambience was perfect and the gorgeous day definitely livened up our mood to give this place a try. We're glad we did. My friends and I shared the Giant mojito and giant miami vice 60 ounces with their buy 1 get 1 free as one of their Happy Hour Specials. I tried their Paella with lobster. Was delicious! Honestly, wherever there's Paella, I just can't turn it down. Portion size was pretty good...bigger than I expected. Had to share and it with my friend. Actually brought me back to Costa Rica where I had seafood paella for the first time. yum! Again, the vibe is upbeat and I think they may have lowered their prices cause we didn't get an outrageous bill like the previous customers. Unfortunately, I didn't hold on to the receipt, so I can't remember the exact bill, but I'll try to see if one of my friends held on to it and will try to upload it here. It was very reasonable in my opinion. Well, it looks like there's definitely been positive changes to this place based on previous reviews. They DO have prices on their menu contrary to someone's previous complaint about not seeing the prices. Perhaps that was one of the things they changed. Wanted to leave this review because I think they are really worth a try. It looks like they've made great efforts to listen to their previous customers, since my friends and I had a great experience here. Hope this review helps.
(5)Jessica B.
I posted a video of our waiter. I wish I would have started recording sooner. My boyfriend, friend, and I were there. My boyfriend and friend tried paying for their drinks and after he and my boyfriend had words both cards were declined. I then gave him my card and it was declined. He then said my friends card went through and after she said she wanted to pay for our drinks he said hers was declined again. After he seen us posting on yelp our debit cards suddenly went through.
(1)Dental J.
They screw you like other people have said. Watch out if you get the special bulldog thing. It says $35 for it and that it has 2 beers but they end up charging you $8 extra per beer so $16 added to that $35, each even with happy hour. They try to swindle you so check the check if you are not too wasted. I will say they were good about letting me talk to the manager. I was able to make the case that even though the drink menu says that the bull special has the drinks they still charged us for the 2 beers at $8 each and on the menu it said add beers for $5 each to that drink so I saved $6 yay. Service was very slow. Also*** 20% gratuity is included which explains the crappy service b/c they don't have to work for the tip other than running up the bill. Tips stand for- to insure proper service..
(1)Jeff B.
Warning: this place is terrible. The service is absolutely horrendous and rude. The food is subpar. The prices are high and not worth it at all. We will never come back and strongly recommend no one else ever either. For those who want details: 1. Appetizers brought with mains 2. Waitress argued with our complaint on #1 3. Had to ask for water refill multiple times 4. Burger order was incorrect and way overcooked. 5. Waitress never checked in 6. 20% gratuity added automatically (got it removed) 7. Manager refused to come to table to discuss issues Need I say more?
(1)Sean F.
This is another one of the many bars/restaurants that line Ocean drive beckoning in tourist and vactioners alike with large goblet drinks made with lots of cheap alcohol. These types of drinks are available all up and down the strip so really what should set any of these locations apart is the service and the food. This place has a people, mostly women, outside trying to draw you in. My group wasn't really interested in this place until one of them mentioned free shots as well as half price on appetizers, drinks and certain specials. We were seated on the front patio and our server took our drink orders. *These drinks are not single serving.They are meant to be shared and are also quite expensive considering that it's $42 ($35 drink +$7 20% service fee) once you add in service fees. A beverage filled with cheap booze for $42??? You are better off buying a bottle of a good spirit for much less and buying your own mixers. As it turns out nothing was half priced, however he did give us 20% off. The food was nothing special, standard bar food for Miami beach prices, expect to pay around 15-20 for a basic burger, cubano sandwich or wings. They have other menu options but are you really here for the fine dining??? Our service wasn't horrible, even though Miami beach isn't necessarily known for it's stellar customer service. Our server was around enough to refill waters and see how our meal was coming. Then came the check, just under 60 per person for OK food and OK service. There was nothing that ended up being half priced but we did get our free el cheapo tequila shots. I guess maybe the drinks are large so that you're liquored up when the check arrives. Don't fall for the trap, they beckon you in with women, drinks and fairly priced food then BAM drop a check on the table that's very heavy for not great food, drink, or honesty. I'd avoid this place unless you and some friends want to split a giant drink of cheap booze. IMO if your looking for cheap booze I'd say just head to Wet Willies. Best food I had on Ocean drive was actually the brunch at Palace, if you're not nervous about being at a gay bar the food is great and the service is much better.
(1)Stephen W.
Don't get the food or drinks here, 53 dollars for a mojito that had rotten mint and limes in it.
(1)Jennifer T.
giant strawberry daquiri (super good and not too strong; the portion is gigantic and costs a whopping $62!!!! $48 for the drink.. And then tax.. Then somehow a $9.60 service charge. Craziness!!!) This place was alright, service was decent but I cannot believe the price of the drink! Atmosphere was fun but I would I'm not sure if I would go back.
(3)Sherry W.
The manager will take good care of his customers. The food isn't all that great. Most of the restaurants in the strip have the same menu and drinks. It all depends on the crowd at that point what the price will be for the 2 foe 1 drinks. I've been approached at other restaurants with a price for $45 foe two big fishbowl drinks, $35 and $30.
(2)Jacks B.
First off, the "hostess" tells you 2 for 1 drinks and promised it wasn't "the second drink free" like the other places. Well, she lied. The second drink free is if you want a second drink for yourself, not if there are two of you. My buddy and I had a giant margarita each. Those were $55 each. The food wasn't bad, but, they add a 20% charge to your bill. The "hostess" said the food was 20% off also. Well, she lied. Actually, they add 20% to your bill (I'm not sure what this for but assumed it was the tip). My bill was $228 for two margaritas, chicken fajitas, and a filet mignon, lol. Talk about getting screwed and no kiss! The waitress threw a chicken bone at me when I had my back turned because I didn't leave a tip... LOL. Here's your tip; don't lie to the customer :D Needless to say, they rely on tourists to make one stop at this place because nobody wants to get screwed here regularly.
(1)Dominic H.
Wow what a bad experience!!!! Stay clear of here!!! Their prices are outrageous the food is garbage! What a rip off they have a sign out front "2 for 1" drinks. But the drinks are $35 each per person, served in a large champagne glass. The size is like a fish bowl. So there is no way a normal person will be able to drink both drinks themselves. It's also not worth the price. They are out to take your money . It's a tourist trap. If you do go. Buy 1 drink with 2 straws, ask questions before you order. Once you order and you are not clear about the prices they will call security to make you pay. Mango's is a lot more fun and the drinks are $11.90.
(1)Chris H.
Absolutely STAY AWAY !!!! EXTREMELY overpriced !!!! Both food and drinks very expensive !!! The food, drink, and service was decent enough but not nearly worth it ..... Also, as a heads up, they add in 20% tip but somehow forget to mention that fact when they hand you the check ...... Let my guard down and didn't Yelp prior to going :(
(1)Pierre Olivier B.
If you read that trust me! I m really not a hater.. But just go to the next restaurant and you won t feel like shit as we do after we have gone there! Plz be wise juste avoid and have fun at another place! Don't go there!!! This restaurant is a SCAM! They Will add extra on your Bill and the manager is the mastermind of the SCAM! STAY FAR AWAY FROM THIS RESTAURANT! My worst Customer experience! I higly recommend not to go, unless you're a masochist
(1)James C.
This spot is a scam. They charge $9.50 for a diet coke and $35 for a drink. The service is garbage. I know that the strip has several restaurants that charge xxx for drinks and food and have people pressuring you, but this spot is the worst. During my trip to Miami, I ate at at several of the restaurants on the strip and off. I only went to this one because it was in front of my hotel. I will never ever go there again. If you think of going to this restaurant, please don't. I like Kitchen restaurant waaaaayyyyy better.
(1)Michy D.
Other than the extravagant liquor cups and locations, this place is over priced. One drink was $35.00 plus without mentioning they add a extra $7.00 service charge. The service was not good, the guy was rude and blunt and even after tipping he didnt even say thank-you. I am pretty sure he thought he was a super star because he worked in Miami Beach. Wouldnt go again.
(2)Herb B.
A good looking girl sat is down with a free water drink, then service was triable, and we got 3 beers for $74 this place is a scam do not go.
(1)Dani S.
Too expensive for what it is! A corona - normal beer- is $20!!!!!!!! Nice location as its on ocean ave but nothing special. They got some crazy big drinks that will cost you $50. All of Ocean Ave is expensive - I get that - but this place is up there!
(1)Eddie W.
This place is nices but u have to watch what u order the drink they will add a different price for your drink when u pay your check. So ask price made sure it that the price u are paying!!!!
(1)Michelle R.
This place gives a false illusion, it looks fun and seems like a great experience but the service and food was not worth the price.
(2)Ayperish A.
Just disappointed. I wish I could've read the reviews first. We ordered just couple dishes. We asked for a check and we got the bill they charged $19.95 for a miscellaneous item. They cheat on bill. I'll never will come back and my advice to other don't go to this place. Plus our waitress never came to check on us and she charged 20% gratuity for her poor service.
(1)Torance H.
Absolutely the worst service. Waitress would not bring drink menu and tried to explain drinks but didn't speak English. Didn't realize drinks were that big so tried to cancel one and me and wife would share and she said too late! Turkey burger wasn't that bad but the waitress took forever to come back so we could leave . This place is right on the strip so that's how the continue this terrible business. Beware of the pretty girls trying to lure you in !
(1)Daisy M.
Pricey! "Going to get you man watch out". Bad service with bring me the food that I ordered. Big drinks but good. Probably would have saved 50$ else where.
(2)Christina P.
Like most others, I'd give this place 0 stars if I could. We were charged $70 for 1 frozen drink (strawberry/piña colada) and 1 beer when they were promoting 2 for 1 deal. They said they don't count beer towards the 2 for 1. Drink was $35 and taste terrible. I didn't even drink 1/5 of it. Beer was $15 and they automatically charge 20% gratuity. They try to justify their prices by saying the place next door would charge $50 for the frozen drink instead of $35. I'm sure it would have been a palatable $50 drink. Spoke to a busboy and he suggested READING REVIEWS first. Sure enough when I checked yelp... 1.5 stars. Super expensive lesson learned. Go to Mandy's on south beach instead. Great drinks and decent prices.
(1)Virgile C.
Tourist trap ! I'm really honest when I advice you to stay away from this place ... They'll try to rub you
(1)Mayrelis V.
Horrible service and food. Don't waste your time or money here. We got a coke for my stepson and it was flat (no gas) and the server refused to take it off our bill. I of course made a stink about it and he removed it. The place looks nice and music is lively but the service and over priced menu items make this place a horrible experience.
(1)Michelle B.
CHECK THE PRICES VERY CLOSELY & ASK ABOUT EVERYTHING. Food: great Venue: amazing Service: great As previous reviews have mention, this place thrives off tourists. So pay very close attention to what you order because THEY WILL GET YOU. My cousin ordered a $10 salmon (which was delicious!!) and a margarita. The waiter brought out a huge margarita and said it was 2-for-1. I thought that since her margarita was 2-for-1 he just brought out a big one. When my cousin got the check she was illfully surprised at the $48 margarita on her bill. The waiter explained that she never asked for the price or size of the margarita. That's how they get you!!! So if you go, ask about everything! Don't get screwed.
(3)E C M.
Delicious food, great service .. Good time a little over priced but typical ocean dr Miami
(5)