Ordered my food at 11:23 and was told 15-20 minutes for delivery and it's now 12:15 and I'm still wanting on my food.. I called to check the status and was told it would be another 10-15 Bad customer service!!!!!!
(1)
Chelsey L.
We ordered from this place for the first time and had a pizza and burger delivered. It took a long time to get it and when it arrived it was cold and the dough was wet and they messed up our pizza order by giving a less expensive pizza than what we ordered and PAYED for. When we called to talk to get it fixed the Owner was rude and openly admitted that it was wrong but would not replace the pizza because quote " I cant make money that way " !! He was unbelievably RUDE!! After a long drawn out argument about our order He finally offered ten percent off our next order ......really?!?!? that does not even cover what they should have refunded us. DON'T EAT HERE !! these people do not care about customer service !! worst experience ever !!
(1)
Ruby A.
I've only ordered pizza for delivery, so I'm rating it solely on that. I absolutely LOVE the Purple Haze chicago-style deep dish pizza. It has eggplant, sausage, and ricotta cheese. I'd compare it to pizza from Carmine's! -- Yes, that's how good that particular pizza is!!! The only reason I'm giving this place a 3 is because of slow delivery. I'm just happy I love that Purple Haze pizza so much that I'd wait over an hour for it!!! (Make sure you eat a snack while you wait.)
(3)
AJ A.
Ordered food to be delivered.a hour and a half later called asking them where's our food the guy was rude and talked over me saying it will be another 10 minutes he didn't even ask who I was and hung up on me. We called back again after waiting another 30 mins and same guy answered and he asked who we were this time and he said yea we cancelled your order because we are too busy to do your order. We said ok why didn't you call us. We waited 2 hours and now it's after 9pm. The guy remained rude didn't say he was sorry and offered no care to make things right. It's more important to me if they just said sorry or offered to make things right next time. Instead he continued to be a jerk on the phone. This place is terrible.
(1)
Bessie S.
Rude Rude Rude...called at 9:32 Pm, I could hardly understand this man, his speech was slurred. He claimed they stop delivering at 9:30 (2 minutes ago), when I brought this to his attention, he hung up on me!!! Thank goodness I didn't order from them!!! I read the reviews on the internet and see they are a ripe off and their food has no flavor, or the orders are incomplete or wrong.No wonder they post menus on my front door every week. They are desperate for any sucker they can con into ordering their crap!!! I own a business and this is not how you conduct good customer care. I serve customers before we open and after, and I have been in business for 18 years and I have the most successful business in my industry here in Jax!! They have even changed their name from Efes to Primo (a primo piece of X@!#*)...to divert previous customers...don't be fooled!!
(1)
Anthony N.
Just finished eating, waited to review while fresh in mind. Been relaxing, making cupcakes at a friends house all day. We were hungry and she decided on pizza. She picked this place bc they delivered and she often eats their food. We got the Deluxe and the Buffalo Chicken pizza. I must say I was pretty surprised. Both pizzas had flavor and I would definitely eat here again if I was in the area. Plus the delivery driver was nice bc we didn't pay attention to the time and we ordered delivery 15 minutes before them closing. But he was nice enough to deliver on his way home. Food came in good time too. Next time I will try something different from their menu. It's nowhere near my top spot in pizza, but it think they should be recognized!
(3)
Linda K.
I want to just say i think this place has great pizza and they're cowzones are very good. Thats the good part now for the bad every times I've ordered from hear I've had to wait over 30 minutes even if I'm the only customer in the store. Come on they're execution needs some work. After complimenting the owner telling him how good his pizza is i asked if me and my friend could have a extra marinara for our cowzones. He proceeds to charge an additional dollar without informing us it would be an additional charge. I know its just a dollar but its the principal and just bad customer service so for that reason i couldn't give more than two stars because after reading some other experiences about how the owner treats customers nickel and diming its unfortunate because lets be real they're a thousand other pizza places in town that would love your business.
(2)
Kate A.
if i could leave zero stars i would.. this place is awful!!! dont ever order from here!!! they take forever with you food (waited an hour for my food and they sent it here wrong) they could give a crap if they mess up your order. they would rather make people that ordered hot food wait to get there food so they can go pick up someones messed up order. worst owner ever.
(1)
Matthew H.
I ate from here a few nights ago and I thought it was dope. I don't smoke weed so my judgement was sound. I hadn't had Chicago style pizza in a while and I really enjoyed theirs. I also got sub and fries which looked basic, but the oil they put on the sub really elevated the sub game. My little girls enjoyed the pizza too, and they are hard to please. If I'm not taking them to the pool they aren't happy, but I was able to enjoy a few brief moments of silence while they enjoyed this pizza. I would definitely eat from here again.
(5)
Susan S.
This little pizza place has been near me for quite some time and I have always meant to try it..well its right near the place I went and had a pedicure (Sunny Nails-dont go there) and it reminded me to try it. Enter a rainy day when i had to go to work at night and didnt feel like making something to take.. I ordered it delivery, because even though its about 3 minutes from where i live, i was feeling lazy..i got a chicago stuffed purple haze, and a fried ravioli appetizer. ive had this pizza from somewhere else and it was really good..this one was..well it wasnt really good..it was just ok..as was the fried ravioli, that was served with a salad as garnish in the box.. im not really sure if i will try them again..it seems like there wasnt anything all that special about the food..
(3)
Kelly M.
Came in for a quick slice. I got the lunch special - one slice, side salad, and drink for 6.00. Not bad at all! The pizza was good, although I wasn't crazy about all the seasoning in the sauce. The decor could use an update, but overall it was good.
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Lisa K.
Ordered my food at 11:23 and was told 15-20 minutes for delivery and it's now 12:15 and I'm still wanting on my food.. I called to check the status and was told it would be another 10-15 Bad customer service!!!!!!
(1)Chelsey L.
We ordered from this place for the first time and had a pizza and burger delivered. It took a long time to get it and when it arrived it was cold and the dough was wet and they messed up our pizza order by giving a less expensive pizza than what we ordered and PAYED for. When we called to talk to get it fixed the Owner was rude and openly admitted that it was wrong but would not replace the pizza because quote " I cant make money that way " !! He was unbelievably RUDE!! After a long drawn out argument about our order He finally offered ten percent off our next order ......really?!?!? that does not even cover what they should have refunded us. DON'T EAT HERE !! these people do not care about customer service !! worst experience ever !!
(1)Ruby A.
I've only ordered pizza for delivery, so I'm rating it solely on that. I absolutely LOVE the Purple Haze chicago-style deep dish pizza. It has eggplant, sausage, and ricotta cheese. I'd compare it to pizza from Carmine's! -- Yes, that's how good that particular pizza is!!! The only reason I'm giving this place a 3 is because of slow delivery. I'm just happy I love that Purple Haze pizza so much that I'd wait over an hour for it!!! (Make sure you eat a snack while you wait.)
(3)AJ A.
Ordered food to be delivered.a hour and a half later called asking them where's our food the guy was rude and talked over me saying it will be another 10 minutes he didn't even ask who I was and hung up on me. We called back again after waiting another 30 mins and same guy answered and he asked who we were this time and he said yea we cancelled your order because we are too busy to do your order. We said ok why didn't you call us. We waited 2 hours and now it's after 9pm. The guy remained rude didn't say he was sorry and offered no care to make things right. It's more important to me if they just said sorry or offered to make things right next time. Instead he continued to be a jerk on the phone. This place is terrible.
(1)Bessie S.
Rude Rude Rude...called at 9:32 Pm, I could hardly understand this man, his speech was slurred. He claimed they stop delivering at 9:30 (2 minutes ago), when I brought this to his attention, he hung up on me!!! Thank goodness I didn't order from them!!! I read the reviews on the internet and see they are a ripe off and their food has no flavor, or the orders are incomplete or wrong.No wonder they post menus on my front door every week. They are desperate for any sucker they can con into ordering their crap!!! I own a business and this is not how you conduct good customer care. I serve customers before we open and after, and I have been in business for 18 years and I have the most successful business in my industry here in Jax!! They have even changed their name from Efes to Primo (a primo piece of X@!#*)...to divert previous customers...don't be fooled!!
(1)Anthony N.
Just finished eating, waited to review while fresh in mind. Been relaxing, making cupcakes at a friends house all day. We were hungry and she decided on pizza. She picked this place bc they delivered and she often eats their food. We got the Deluxe and the Buffalo Chicken pizza. I must say I was pretty surprised. Both pizzas had flavor and I would definitely eat here again if I was in the area. Plus the delivery driver was nice bc we didn't pay attention to the time and we ordered delivery 15 minutes before them closing. But he was nice enough to deliver on his way home. Food came in good time too. Next time I will try something different from their menu. It's nowhere near my top spot in pizza, but it think they should be recognized!
(3)Linda K.
I want to just say i think this place has great pizza and they're cowzones are very good. Thats the good part now for the bad every times I've ordered from hear I've had to wait over 30 minutes even if I'm the only customer in the store. Come on they're execution needs some work. After complimenting the owner telling him how good his pizza is i asked if me and my friend could have a extra marinara for our cowzones. He proceeds to charge an additional dollar without informing us it would be an additional charge. I know its just a dollar but its the principal and just bad customer service so for that reason i couldn't give more than two stars because after reading some other experiences about how the owner treats customers nickel and diming its unfortunate because lets be real they're a thousand other pizza places in town that would love your business.
(2)Kate A.
if i could leave zero stars i would.. this place is awful!!! dont ever order from here!!! they take forever with you food (waited an hour for my food and they sent it here wrong) they could give a crap if they mess up your order. they would rather make people that ordered hot food wait to get there food so they can go pick up someones messed up order. worst owner ever.
(1)Matthew H.
I ate from here a few nights ago and I thought it was dope. I don't smoke weed so my judgement was sound. I hadn't had Chicago style pizza in a while and I really enjoyed theirs. I also got sub and fries which looked basic, but the oil they put on the sub really elevated the sub game. My little girls enjoyed the pizza too, and they are hard to please. If I'm not taking them to the pool they aren't happy, but I was able to enjoy a few brief moments of silence while they enjoyed this pizza. I would definitely eat from here again.
(5)Susan S.
This little pizza place has been near me for quite some time and I have always meant to try it..well its right near the place I went and had a pedicure (Sunny Nails-dont go there) and it reminded me to try it. Enter a rainy day when i had to go to work at night and didnt feel like making something to take.. I ordered it delivery, because even though its about 3 minutes from where i live, i was feeling lazy..i got a chicago stuffed purple haze, and a fried ravioli appetizer. ive had this pizza from somewhere else and it was really good..this one was..well it wasnt really good..it was just ok..as was the fried ravioli, that was served with a salad as garnish in the box.. im not really sure if i will try them again..it seems like there wasnt anything all that special about the food..
(3)Kelly M.
Came in for a quick slice. I got the lunch special - one slice, side salad, and drink for 6.00. Not bad at all! The pizza was good, although I wasn't crazy about all the seasoning in the sauce. The decor could use an update, but overall it was good.
(3)