This was a terrible experience and because of it we will not return! I'll do my best to keep it short.... Get to the table just fine, however, once we are there we are not greeted for close to ten minutes! I mean seriously, we're talking like four servers and a manager, all within viewing range, and not one of them notices us sitting there without any service? You have to be out of your minds! And the strangest part of it all, was the manager, who was a very well-dressed very young-looking fella walked past us like 3 times and seemed not busy at all! Surely he should have noticed us and stopped by to say hi and figure out what the problem is. So finally, a gal comes up to us and says, "can I get you guys some drinks?" Not, "sorry for the wait" or "have you been here long" or "hi guys, how are you tonight?" But just, "can I get you something to drink?" So we politely told her (we give everyone a 2nd chance) what we wanted to drink and that we were ready to order. Without a smile she took our order and left. Our drinks then took longer than they should at a restaurant but finally came. Now, here's where I should mention, this place didn't even look that busy! I mean, if it was slammed and the girl was sweating bullets or something I could totally understand... but this was just BAD SERVICE because of a bad attitude. That's the worst. The food was average, as it always is, but at least the food is the consistent part of the experience. We use to go because at least you knew what to expect with the food (and Lakewood doesn't have a ton of options), but bad service is one thing we can not deal with. I can have any meal at home... I go out for the experience, and good people are the only way to make for a good experience. So any way, to sum it up, the rest of the night was the same... late to ask about second drinks... late to clear plates.... no smiles no friendly chat.... and a manager that keeps walking by with no acknowledgement that we are not enjoying ourselves. So long story short: I DO NOT RECOMMEND THIS PLACE AND WE WILL NOT BE BACK. I'd just hate for anyone else to go through this terrible ordeal. Seriously, dining out is suppose to be such a pleasant experience, that's why we all love to do it and pay so much for it. Take your hard earned dollar elsewhere.
(1)
Gordon F.
Honestly I enjoy Panda Express much more than PF Changs. But my sister used to work there so I went a lot and tried most of the items on the menu and the one thing I would go back there for is the lettuce wraps. They are just amazing.
(3)
Evey M.
Are you kidding me 45 minutes to get into a chain. Would you wait 45 minutes to eat at Applebees? How about TGI Fridays? No I didn't think so. I didn't either. However, I am of the mind to try again. I went back a few weeks later to eat. No wait to get in and then I discovered why: service is terrible, food is outrageously expensive and the quality of the food is terrible... so terrible I wanted to write another word. I will not ever go back there.
(1)
A. Lias ..
My friends would say I'm the last one to go to a chain restaurant - and I would say - I'm the last one to write a review for one. But, here I am fat and happy from a wonderful meal and feeling the need to Yelp it. We went to the PF Changs at Belmar for a birthday gathering. Ten people, ten great dishes of large portions - with excellent service. We were there later in the evening - but the kitchen put out a wonderful spread, and as another reviewer commented, they have many gluten free options. (not an issue for me... but one friend was in heaven at seeing so many choices.) So here is a nice surprise - our checks all came separate. Now, I'm not sure if someone in our group asked for it - but dang that was nice. I can't remember when I sat down at a big group when we were all handed our own little tabs. (I am so used to the "let's just all split it - whether you're drinking or not" - which is pretty much standard in Foodies) I would hate to type this in and find out it's not the restaurant policy but geeze it probably wasn't that tough for them to do, and it really put the icing on the cake as far as the service goes. Silly thing to glow about - but the Hot Fish really Rocked too!!!
(5)
sydney s.
word- this place is bomb. when my family or my boyfriend and i want to go to a nice place we go there. there lettuce wraps are amazing and their dan dan noodles even better. the service is unbelievable, how they show u each signature sauce or whatever and even mix it for you. i have never been dissapointed there and will continue goin there
(4)
Trevor F.
Pf changs is still great but this is by far the worst experince I've had at a Pf Changs, the food was good as always but the service here is pretty bad, We spent prolly 2 hours here not because we wanted to but because that's how slow the service is there and there was only 3 tables of customers. I will steer clean of this Chang's next time I'm in this area.
(3)
Robin B.
I have nothing but love for PF Chang's and our server. I'd made a reservation for 8 people and we ended up with 11. Every time our server came back to the table we had added another person. She didn't even skip a beat, just kept on keeping on with bringing our drinks and taking dinner orders. Not to mention we were in a time crunch. I ordered the Coconut Curry with tofu which was absolutely fantastic. Tofu lightly seared with a amazingly creamy curry and just the right amount of coconut to make this a super tasty dish that made my taste buds sing "oh happy day". Seems like PF Chang's recipe for success is ---- Crazy accommodating service + Wonderfully prepared dishes = Satisfied customers
(5)
Tres B.
I stopped in here for a quick bite because I love their kung pao chicken .. It was good! And try the Northern spare ribs, always outstanding. Being alone I sat at the bar and noticed they have ridiculously small TV mounted way above the bar. I'm talking 19" TV eleven feet high and to scale in this big building its just ridiculous. You can barely see the things. And now we come to the "Stupid Sh*t Employees Say" section of the review. I remarked to the bartender that their TVs were small and she retorted with a condescending scoff. "Have you noticed the economy is bad?! We're not going to be upgrading TVs anytime soon" First, is the economy so bad that the always busy PF Changs can't afford a $600 flat screen from Walmart? Is PF Changs hurting that badly? Why would you not just say, "I'll mention that to a manager?, Or "Its an issue we hope to fix soon". Its funny how a snotty or ignorant remark can tamp down an otherwise nice experience..
(3)
Capt. Scott G.
Tried to get in on Christmas Eve short notice. Dawn took care of us despite under an enormous reservation load. Wow! The other manager I know....Darcy was there and gave a warm welcome as well. What a dynamic duo! Thanks lady's. You made our annual tradition of coming to your restaurant. Our server Luke rocked. Cheers and Merry Christmas! :-D
(5)
Alexander M.
I gotta tell ya! I am definitely a Chinese food fan. This restuarant does a fantastic job with presentation, atmosphere and service. The food is actually quite good. I was a little disappointed with the portion size but that was really gripe. I was surprised how many people were here so it must be a popular locale. More importantly, I was introduced to the Belmar area in Lakewood which I think will become my stomping grounds if I move. All and all, this place is A-OK!
(3)
Syl M.
Food looks lovely but could use a bit more spice. Really like the decor and friendly staff.
(3)
Maria N.
I went there for dinner with my friend the other day. We ordered hot and sour soup, lettuce wraps, and the kung pao chicken. hot and sour soup: it wasn't even hot or even close to being warm. We ordered a bowl and had to sips and had to push them to the side. The waiter was nice enough of take it off our bill. lettuce wraps: honestly. If i were to go here again, this is the only thing that i would order kung pao chicken: i think I could have made better chicken microwaving the kung pao chicken they sell at target. it was dry and nothing special. And the rice was disgusting. we didn't finish anything. I'm definitely not coming back.
(1)
Randi D.
I'm a fan of P.F. Changs's already, so I'm just giving a shout out to the location I visited in Belmar / Lakewood. The staff there is always great. The food is very consistent - so if you like something, you'll like it when you get it again. The staff in Belmar was great about everything. They did make a slight error on our order, but fixed it quickly and at no charge.
(4)
Lauralyn T.
Love P.F. Chang's . . but wasn't a fan of this particular restaurant. Disappointed that our favorite dish (scallops) was no longer on the menu . . server attempted to interest us in their new offerings . . again, not a fan. Seemed like a good deal of time passed before receiving our appetisers , and when we received our entree, the brown rice for 3 was contained in a fairly small bowl. Food is still great . . .
(3)
Stephanie P.
I love this place!!! Every time I come here I have amazing service. I am celiac and they appreciate me as a customer! I love how they do not make me feel unwanted for my special orders. The bartenders are super attentive. I love the Asian pear mojito. My server last time was GREAT! I got the shaking beef, was told it was spicy, but it's not lol. I think I'm going to try the Mongolian beef this time! Keep up the great work!
(5)
Philip C.
Absolutely love this place. My fiance and I eat here at least once a month usually for lunch. Service is good quick and the food is consistently good. 2 thumbs up
(4)
Alberto B.
WOW! That's all I have to say! First time trying PF Changs and boy, was I impressed! I met up with some friends for a birthday dinner, and as always, I was fashionably late. I walked in, saw my friends and joined them at the table. Immediately our server, Cody, came by and greeted me very politely and formally. Right away I thought, "this guy is getting a BIG tip." We ordered our food, I got the Kung Pao Chicken with white rice. The portion size was a bit smaller than I had hoped, but upon taking my first bite, I almost cried because the chicken and my taste buds were doing a joyous dance in my mouth. It was a very emotional time. Our food runner, much like Cody, was very polite and I was very impressed by the service. I feel horrible I forgot his name. The manager also came by and asked how our food was and how we were doing, which I've come to appreciate. We also had The Great Wall of Chocolate Cake for dessert which was DIVINE. Oh and did I mention we came in half an hour before closing? Yeah, we were those a-holes. I used to be a server and I remember how much I hated people that would come in right before closing, but Cody gave us excellent service despite this. All around a great dinner. Great food, beautiful decor, and FANTASTIC service. Definitely recommend you eat here.
(5)
Sarah B.
Ordered everything at once, drinks, dinner and apps. Took forever for our drinks and only one app came out. I must agree with the rest of the comments...service is not the greatest.
(3)
Leigh P.
Food was amazing. However the service was shameful. I love PF Chang's but I've never experienced such poor service. Thank goodness for the (I'm assuming manager) Seth who came to out table, too our order, told us who our server was who finally delivered the drinks we ordered from Seth. Then Seth delivered our food and brought us our check. THEN we saw the server one more time when she delivered our check back to be signed. How this girl has a job there, is beyond me. They were not that busy either.
(3)
Markie L.
My girl and I love Chang's but this location is really hit and miss with service. And tonight they were BRUTAL with both service and food. Sometimes on a slow night a restaurant can have a low sense of urgency. It happens. But dang! We sat in the bar area and had after our main course came we were left alone for about 20 minutes. Had to wave someone down at the bar to order and additional brown rice which came out dry and overcooked. It obviously had been prepared hours ago. We told our server and she said "Oh." We came here because it's in our neighborhood but can unequivocally tell you this place is off it's game. If you want Changs go downtown or Park Meadows.
(1)
Neda A.
The chicken lettuce wraps are definitely something you need to try here. They are just loaded with amazing flavors and the sauce that it comes with is delicious. I ordered the peppered braised beef and it was great. The beef was thinly sliced and full of flavor. It came with brocollini, potatoes, cabbage, and Fresno peppers. The peppers were quite spicy do avoid them if you don't like spicy. My boyfriend ordered the firecracker chicken. His had an unusual taste to it. He liked it but I didn't. I think it might have been the pineapple taste I didn't like. Our waiter was super friendly, helpful, and funny. The one thing I didn't really appreciate was two workers were all over each other the whole time we were there. We thought that was a bit unprofessional. Other than that, it was a great experience.
(4)
Cindy L.
I find the chain very consistent no matter which one you go to. Their service is friendly, prompt, and very good. Their restaurant is cute inside. -- I wish their food was better than so-so. Not awful, but not good either and priced a little too high for what it is. Every entree should be a dollar or two cheaper. Not enough to dissuade me from ordering it, I just wished it was better food. Walnut Shrimp with Melon - Meh. Shaking Beef - Meh. Beef with Broccoli - Meh. Their food probably deserves closer to 2 1/2 stars, but their superior service upgrades them to a 3.
(3)
Lily S.
I came back to try the Summer Menu because I'm a sucker for "upgraded" quinoa. Yep, I'm talking about PF Chang's Summer Vegetable Quinoa "Fried Rice" (Wok-toasted quinoa with sunburst squash, mango, tomatoes and snow peas, topped with a sunny-side egg). The color of the dish was so appealing and when our server cut into the very runny yolk of the sunny-side egg, making the good stuff oozing out and getting absorbed into the bowl of grain, I could not wait to dig into it. Just like I imagined, the dish was full of flavor and was great as left over for the day after, though it's a tad greasy, I didn't care, ate the leftover with a spoon without even reheating it! I did not care about the mango dices so I picked those out and threw in the left over peanuts from my favorite PF Chang's entree - Kung Pao Scallops, which kicked the quinoa up a notch by bringing in some of the spiciness. I could not get enough of this and really hope they keep it as a permanent menu item!!! The rest of the meal was great too. We were so in love with the Chang style spare ribs from before that as soon as we saw a new kind of ribs in the Appetizer section - "Northern Style Spare Ribs, served with five spice rub" - we ordered that and could not believe it turned out even better. Guess we'll have to get both ribs next time! The rest of our party really enjoyed the Oolong Tea Marinated Chilean Sea Bass but I thought I could taste the bitterness from the tea a little too much, so I worked on the Kung Pao Scallops instead, they were great with brown rice! One thing none of us would order again is the Crab Fried Rice. It was spicy and you couldn't taste the crab meat. For seafood fried rice, I recommend going to a more authentic Chinese restaurant (such as Super Star Asian Cuisine) and order their signature "Egg White and Dry Scallop Fried Rice", it's fluffy, light, and full of delight! I digress, we ended our meal at PF Chang's with cheesecake. Glad to see they kept the mini dessert offerings. It's such a dilemma for me though, on one hand I'm excited to see 6 different mini dessert choices, on the other hand it was hard to pick out 2 or 3 and not feel back about leaving the rest behind. lol. I know, I'll just come back to try them all! It was a full house that night but service was smooth. We could not be happier.
(4)
Mariza V.
I don't frequent PF Changs as often as I would like because they are pricey, however their lunch menus are doable, and their vegetarian options are tasty. Friday and Saturday nights, they are VERY busy, don't show up in a hurry, and you will still enjoy the experience.
(4)
Carol W.
Always good and the service was exceptional as usual. Five of us for lunch and each one ordered different selections from the lunch menu. I prefer to order appetizers to share but this crowd was not into sharing so I was stuck with whatever I chose and a good choice that was. The shrimp with lobster sauce and white rice followed egg drop soup and the portions were so large we had take homes.
(3)
Duffman D.
I don't care if it's a chain. I could eat here every day for the rest of my life. Enough said.
(5)
Holly M.
Meh - Went to dinner here last night ...what can I say ...The hostess was kinda rude ..maybe she doesn't like her job- fair enough We are sat and and the waitress was nice but maybe she has too many tables because we sat around for a long time ... Our drinks took forever to come out - Our food took forever to come out - Our check took forever to come out- The entrees were good enough and the the place itself is nice ... I honestly feel the value of the food and service was not over 70.00 dollars for three people .... Other PF Changs are lovely - I wonder if this was just an off night - I hope not ... Pretty sure we will just check out the others - too many good places to eat around here - I still like PF - oh well
(3)
Resh P.
Service was excellent! Food was delicious! Had left overs for work the next day. Can't go wrong w the chicken lettuce wraps. Our waiter was very attentive & patient w my little family. We njoyed our dinner. Thank you!
(4)
Rex B.
This was my first time eating at this location. I've eaten at the downtown Denver location twice and the food has been great. I ordered the same exact dish at this location and it was nothing like the dish I got 2 weeks ago from the downtown location. It should be simple to fix Chang's Spicy Chicken where it taste fresh and spicy. This was bland and dry. What a waste of $20. I will never eat at this location again! I finished every bite of the two order from the other location. This food isn't even edible covered in chili paste.
(1)
Craig P.
So it's a chain... So it's not what many would call authentic Asian food... I say so what! Whatever style you want to call the food the bottom line is it is super tasty. We ALWAYS enjoy Chang's and are longtime repeat customers. We always know what we are going to get which is super good food and service is a decently fun atmosphere. Honestly we love this place.
(4)
Christian W.
Bartender was awesome, really helpful and professional, but the pad Thai was the worst I've ever had in my life. I get it, you're a chain. I also understand that you're not a Thai place. With that being said, at least ATTEMPT to have some resemblance of this traditional dish if it's in your menu. Did I mention it was $16.50? If I could go back in time and use that money to buy 2 delicious entrees at US Thai I would. Just really sad when a place doesn't even try because of their name and status as a chain.
(1)
Michael P.
This used to a great place. But Changs had made several changes that has taken away a lot of the uniqueness of this chain. They may be minor points to some but we don't like the changes. 1st, they have gone to cheap wood chopsticks like every other Chinese restaurant around. The server told me he had no idea why they changed but he guessed it was probably because people stole the others! They also did away with mixing a special sauce for you at the table. That was a nice touch that we miss. Finally, there has been a steady increase in prices. Really... 17.00 for lunch on a Saturday! The service has always been hit or miss but our visit this week was more miss. We may go back but it will no longer be a regular place for us. It's now just another chain restarant with no distinguishing features.
(3)
Andy M.
I have successfully avoided PF Changs for years. Oh sure, I ate at one a few years ago, and didn't like it. Last night was equally as dismal. Formula chain dreck. Had to go for business dinner meeting. Couldn't talk 'em out of it. Order cold sake. They brought it to me in ... A Wine Glass. Sake in a freaking wine glass. I knew I was in for a long night. Got a headache from the crappy sake. Never get headaches from sake. My wife ordered a Ginger Mojito, which was sickeningly sweet, and totally lacking in flavor. I ordered Coconut Curry Veggies. My wife ordered Kung Pao Shrimp. There was no zip in the shrimp, and little to no curry or coconut in the veggies. The tofu with the veggies was like eating tiny cooked sponges, which squirted disgusting liquid when chewed. Thankfully, nobody wanted dessert. Supposedly an "Asian" restaurant, right? Every server was some Elmer's Glue-looking suburban white kid. The only Asian face in the place was sitting at our table. Look, our server was over-the-top pleasant, but at least he was making an effort. Frankly, he is the only reason I'm giving them 2 stars instead of 1. You know what this place really is? It's Fake Asian Food For Pastie White Folks. Yuckapoo.
(2)
Ciara G.
Frank don't judge us bc we ordered pretty much the entire menu at 3pm in the afternoon. I'm kidding, I'm kidding. But Frank, come on, I know you judged us just a little. I was 100% against chain restaurant dining in D-Co but Finny wanted PF Chang's and since he had been a trooper eating at all the joints I wanted to eat at, I put my pouty pants aside and went to town on some Chinese food. I have not been to a PFC's since my 23rd birthday. You all know my age so you do the math. As I said we pretty much ordered the whole menu. Since we dined so early we were able to partake in their HH pricing on appetizers. We started off with 2 orders of Lettuce Wraps, Crispy Green Beans, Bacon and Egg Siu Mai, Potstickers and a Chicken Flatbread (regular menu). Their Lettuce Wraps are always a solid choice. Crispy Green Beans were quite addicting. The Bacon and Egg Siu Mai were a surprisingly tasty treat. Pass on the Potstickers (unless you get them pan fried) and pass on the Flatbread. It was a bad Asian impersonation of a "quesadilla". For my meal I went for the Sesame Chicken Lunch Bowl and opted for the brown rice. This dish had a spicy symbol next to it but each bite was super sweet. It was tasty but I wanted spicy so I wasn't digging the sweetness. But you know if you are at PF Chang's you are really here for the Fried Banana Springroll dessert. Seriously, coconut pineapple ice cream?! Enough said. Even though Frank judged us to the max he was very personable and attentive. He kept on top of our empty plates and cleared them away and our beverages were always kept full. Plus he gave us the ok to climb on the giant horse outside for a photo opt if we chose so.
(3)
Jeff S.
Many people give me weird looks when I say this, but I'm not much of a fan of Chinese food. It always sounds far better than it tastes, and I tend to feel pretty close to terrible after I put it in my body. P.F. Changs is one of the two exceptions. The food actually tastes good, as if it's prepared properly, is of good quality, and the sauces are flavorful and not smothering the food to hide low quality meat or veggies. We came here Sunday night for dinner, and were able to grab a spot in the bar and avoid waiting. Everyone was very friendly, service was prompt, and our dishes, the Mongolian Beef and Sesame Chicken, were consistent with what I like about Changs. They also have a pretty good bar selection. We left full and happy and in the holiday spirit. This is a good consistent meal for a chain restaurant.
(4)
Victor B.
I had not previously eaten at the Alameda location and I am not sure if I will be going back or not. While the other locations offer up good service any time of day, my girlfriend and I had to wait about 15 minutes or so after being seated before someone even acknowledged our presence. I would understand if it were a busy, busy Saturday or Friday night but it was on a weekday during lunch time. With that being said, the food was ok. I had the Manchurian Beef and felt I received more rice than beef so that was a bit of a disappointment. While the service and offering here was sub-par, it won't detract from my visiting the other locations....I however, will probably not be returning to the Belmar restaurant,
(2)
Tiffany W.
I had not eaten at P.F. Chang's in a really long time before this past December and then in-person last night. After this I probably won't ever again. The bosses ordered appetizers from the Chang's downtown for my work's "holiday party" back in December; I thought the same thing that day that I thought last night, "Holy salt, Batman." Is this REALLY what "typical Amurkins" enjoy? Blech! I visited this location on request of an old work friend wanting to meet up (and she's apparently of the chain-only persuasion). Sadly, I'm thinking now the other option of Elephant Bar would have been the better choice... I ordered Ma Po Tofu, the only thing I ever get at Chang's because it's reminiscent of the duck my Chinese grandmother used to make. However, I don't know if it's because it's changed, it was this location's, or I just haven't had it in so long but it was certainly not as good as I remember. Every bite was a squishy little oil-sopped sponge of salty disappointment. I was tempted to add a third star for the perfection of the lightly-steamed (possibly par-boiled) broccoli that accompanies the tofu, but my water-retentive fingers argued otherwise. Also, they offer a choice of white or brown rice, with no extra charge for brown (unlike most places), but considering the price of their meat dishes this place is still coming out WAY on top, brown rice charge or not. $13.75 for a single serving of some-kind-of-sweet-fatty chicken that The Dude ordered. Seriously? People pay that much money for this kind of crap? And the happy hour is only so-so. I suppose, if it came down to it, and meeting an old friend here or not at all was the only option, I'd go. But only for the happy hour, and probably only for one drink. And maybe one limited-menu HH item, priced "especially for happy hour", but at the price that it really should be all day long so that it's not such a freakin' rip-off. C'mon Amurka. Stop letting places like P.F. Chang's and On the Border represent what could and should be really fantastic ethnic cuisines. This is a total bastardization of what Chinese food is; just because it's Chinese doesn't mean the only flavor profile is SALT. Stand up. Send a message. And give me liberty, or give me ...some hole-in-the-wall mom-and-pop Chinese restaurant that does it right for a better price and more sincere ambiance. The Ikea lantern lighting and terracotta horses aren't fooling me!
(2)
john W.
I'm sure there's no actual chinese people involved in anything served here, but it's good and it's consistent. I don't usually seek PF out, but it's great in a "I don't know what I want, but I know i'll enjoy some good chinese" way. Kung pao chicken is well done, and actually has some nice heat
(4)
Linda M.
The crispy honey shrimp was not crispy or good-seems to have gone down hill. The crispy honey shrimp was not crispy or good-seems to have gone down hill.
(1)
Nicole W.
Yes it's a chain, yes it is in suburban shopping mecca... but i love it. Always the same food, and this one is rarely crowded. So that's a double yes in my book! Staff is usually very friendly, there is a ton of seating, you can get in and out relatively quickly. I always go for the spicy eggplant. and we split the crab rangoons and get the table dipping sauce hot! Parking is weird, as in you have to park behind wells fargo and then walk thru the shopping area to get there, but that's ok with me!
(4)
David S.
Great food. waitress was nice but inexperienced. Smaller portions for the Mongolian beef I ordered but was still satisfying
(4)
Ami R.
About 10 of us went for a friend's birthday dinner. It was cute that all the waitstaff signed a card for my friend. It started off bad when it took my friends 15 minutes to get their first beer. Me on the other hand just wanted my usual. They were out of Seagrams 7 and Crowne Royal. How does that happen??? Excuse me, time to find a new bar manager. The food was good like it always is at PF Chang's.....nice portions too. I will give it to the waiter, he did pretty good considering the motley crew he was waiting on.
(3)
Tessa A.
Food is good, not bad but nothing amazing. Crab wontons are mediocre, beef and broccoli was great. Kung pao chicken is okay. We got the $40 dinner for two and in the future I'd go to a Chinese restaurant and get much better food for less.
(2)
Margaret C.
Friend's birthday party. Recently. Shared those crab won ton appetizers with someone. I realize crab won tons are not even remotely the essence of fine Chinese cuisine. Given that realization, these were possibly the very worst crab won tons I have ever tried to eat. The funny thing is, they sounded scrumptious as described on the menu, and looked delightful on the plate as they were presented at the table. But one of us was given 8 on their plate while the other received 5, yet we both ordered the same appetizer. The waitress was a bit overwhelmed with our large table of people which is understandable so we just made our won ton plates even via exchange. But they did not taste good. I have had better won tons everywhere I've ever eaten other than PF Chang's. And you know me...I am not exactly the finicky or entitled sort. In hindsight, which is always 50/50, I should have returned 'em. Also ordered the lemon chicken. This was priced at $12+ and did not include anything other than chicken, lemon sauce, and a bowl of white or brown rice that was shared at our end of the table, among 6 or so people. It was not a generous portion and I did not like the texture of it or the sauce. The atmosphere here was clearly intended to be upscale, located appropriately in Lakewood's tony little neo-downtownish section of Bel Mar. I'll tell you this, it made me totally treasure my dear little neighborhood restaurant, the China Gourmet, in Boulder. In ways they are not comparable and in ways they are. I was sitting at a table with 20 or more people and it looked like they all were really enjoying their meals. Perhaps I am just always an anomaly, whether I wannabe or not? Hmmmm.....
(3)
Nicole B.
I must say that I have only been to PF Changs a few times because they charge a lot of money for so/so food. My friend and I went there for lunch the other day and she wanted her meal served with steamed broccoli instead of white rice. She has gestational diabetes and the carbs throw her out of wack. The server wasn't sure if he could do it so he asked the manager who said no. My friend asked to cancel the rice and just order the broccoli anyways. The smallest side of broccoli then came out with her meal and when we got the bill they had charged $4.00 for it! I can understand charging a single dollar for the substitution but four was just ridiculous. Needless to say I will avoid this restaurant. The food isn't worth it and the customer service is severely lacking.
(2)
Jim H.
My gosh, this is the second time I've been to that location with just about the same issues. Why did I go a second time? Because a kid on their birthday wants what she wants. The staff was friendly and attentive, it's NEVER the staff at thislocation. It's the cleanliness and food preparation. I had to send back three of our empty plates for having VISIBLE food particles and obvious grease on the eating surface. The glasses weren't much better, so I just decided to not make an issue due to the birthday. Ever coat a glass in sand? That's what these felt like. The silverware had been appropriately cleaned and it was lunchtime and the first service of the day - so the night shift had cleaned these dishes and failed to use clean water when needed. There's just no excuse, other than laziness, for this. I'm guessing they were in a hurry to leave and their manager isn't doing his/her job. The food? Lukewarm for three of the dishes, none of the listed "crispy" dishes were even approaching not being soggy, and the food temperature was around 110 to my experienced hand. The rice was a congealed mass. Hacking lumps off of what was either badly overcooked hours ago, or never properly prepared in the first place. I expect stickiness, it's NORMAL for rice - but this was just pure garbage. I've worked with rice in bulk, and the only way rice gets this way is throuh improper cooking, or being reused from the night before. I ate it, and it was colder than the food - like it was either left in the steamer overnight and just reheated. The one thing they can do well is the appetizer menu, but it's clearly the single laurel upon which this location rests. I am not at all shocked to read about "F" health department ratings for this restaurant in the areas of cleanlines and food temperatures. The person in control of this is a manager, but clearly they aren't doing a good job.
(1)
Shawn S.
Consistantly good food and service. Love the crab wontons!
(4)
Cindy S.
if you eat meat, and can have gluten this might be the place for you. We were limited to two items on the menu. One of them has things in it that I can't eat. The second, the meal in question, was the Buddas feast. The vegan gluten free version of this meal is served with a cup of rice, and consists of frozen steamed veggies. There was no sauce, or anything to give it flavor. I can make that at home for pennies.When we asked the server for a sauce she argued with us, and then the manager reluctantly went to see what the kitchen could do for us. There are plenty of gluten free vegan sauce options on the menu, that are meant to be served with the meat dishes, that they could have put on the meal for us without arguing with us. In the end I am sure that was what they did, and it tasted good. I want to know why PF Changs can't make a meal that is a regular menu item that is appetizing to a gluten free vegan. Are rice noodles too difficult to obtain? Also, there is not one thing on the dessert menu that is home made, and not frozen. Chef Ramsey would be horrified!
(2)
Sara S.
Okay where do I begin??? Well let's start with the egg drop soup. It was just, weird. It almost had a beef broth flavor to it and had a brown color to it, which is NOT right for egg drop soup. No joke, almost the color of my boyfriend's hot and sour soup. I always wonder how people like our server get jobs in a place where people are paying for you based on how they are treated. I think this guy said maybe 5 words the whole time. He was so quiet, everyone in my party of 4 noticed how inattentive he was. My boyfriend and I did the 2 for $40 meal deal which come with two soups, one app to share, 2 entrees, and a dessert to share. For my entree, I had the pork lo mein. It was good, but definitely not the best I've had. My boyfriend had the sesame chicken which is supposed to be spicy, right? If I can eat it, then it is NOT spicy. It has that symbol on the menu indicating it is spicy, but yeah, I think they forgot to put the red chile sauce on it. The other couple that was with us had the sweet and sour chicken which was NOT good. All of us at the table tried it, and we all agreed there was something off about it. They took it off our final bill, and offered to cook something else, but Tasha was completely turned off by then. The other entree they ordered had shrimp in it which was pretty tasty. I was hoping a supervisor or a manager would be around to ask how our meal was so we could just tell him that the waiter was painfully quiet, barely came to our table, and quite frankly, we have no idea how he has a job in customer service, but no one ever did. I hate to admit it, but the food runner bringing entrees to people's table should have been waiting tables 100 times over our server. He was personable and cheerful. Not like the other guy. We shared the shrimp dumplings for our appetizer which were really good. That's the one star for my rating. The other star is for the banana spring roll dessert which was really good, despite being really full, I still ate quite a bit of it. The other star was for the exceptional drinks that we had. I had a pink lemonade drink that was really good, and dare I say, was the best part of the ENTIRE meal!
(2)
Samantha E.
No love for this PF Chang's location? I've been here several times-- for dinner with the boyfriend and other friends, for a quick lunch, and for a post-hair-appointment snack at happy hour. Every time the food has been great-- not super-amazing-authentic, but predictable and delicious PF Chang's food. My favorites are the orange peel entrees, Mongolian beef, lettuce wraps, and pepper steak at lunch. Service has always been friendly and pretty quick. It's on the expensive side, but the dinner-for-two and lunch bowls are both a good deal. I'm a fan.
(4)
Bruce D.
Typical chain food. Nothing special, over priced and under plated, the ton of salt is free.
(2)
Sarah P.
Like lipstick on a pig. PF Chang's specialized in "sophisticated" Americanized Chinese food that completely fails to impress me. Sure, they might have healthier options than your average take-out joint, but they are just as uninspired as your next theme restaurant chain. The service is not bad but not outstanding. The menu options are limited for dietary restrictions, and the prices aren't marvelous.
(2)
Jenny C.
I've only ever had take-out from this location. The take out counter usually does pretty well. There is only one time they didn't have our (work) order ready on time. The manager was apologetic about it, which was nice. The food is generally good, although we've had times where it was kind of blah. If you sign up for their card, you get a 10% discount plus other deals for take-out which are pretty good (usually 20% off). The food is kinda pricey, but I think it's pretty good quality most of the time. They allow you to make customizations without a hassle, which is good for those with strict dietary requirements. One of their employees even told me the fortune cookies are not vegan (due to a coworker having a special order). That's pride in knowing their product right there. Awesome. One star taken off for inconsistent food quality in take-out orders, and for the rare exploding container.
(4)
Danielle K.
After asking the bartender's opinion between two drinks on the happy hour menu (a plus because Ted's across the street does NOT have happy hour) he completely misguided us... & it went something like this... "How is the ginger lime mojito?" I think his words were "If you like rum, you'll like it." Who likes rum & orders a mixed cocktail? "Okay how does the the mai tai compare?" "It's good if you like Mai Tais." Really? Haven't you tried the drinks you make? Anyway-Not surprising because someone else actually made them & served them! After 12 minutes (timed of course) we get our drinks as she is floundering in orders in what appears to be an empty bar! Perhaps they are in need of bartending staff? We order 4 appetizers from the happy hour menu & 20 minutes later they arrive. Honestly they were quite tasty, the Ahi tuna crisp was awesome, great tuna & good flavor. The pork & vegetarian dumplings were also good (I recommend the pork) & the dynamite shrimp were my favorite! We had to flag her over twice for another round & ended up asking the bar back for water. I would recommend their happy hour but beware of potential staffing shortages
(2)
Michael W.
A friend back in North Carolina warned me not to eat here, but a couple weeks ago me and my wife decided to try it out anyways, our mistake. There's no big reason why P.F. Changs isn't on my good list, it's the small things. Specifically the small things that look like S's with lines going down the middle. Simply put, this place is expensive for what you are actually getting. I'm gonna keep it short and say that this is your around the corner Chinese restaurant dressed up in fast casual restaurant clothes. What I ordered amounted to a 6 or 7 dollar combo platter at a regular Chinese restaurant. Here I paid twice that amount and I feel like I got the same food. Save your money and go to the Chinese place around the corner from where you live and grab a whole lot more food that's just as good for way less.
(2)
Rachel M.
Stopped by this PF Changs for lunch before seeing Alice In Wonderland at the nearby theater. Chinese food is more of a favorite for my husband, and since I didn't have a hankering for anything else we went here. Sunday around noon - the joint had maybe 12 other tables occupied as we were ushered through a forest of vacant tabletops to ours. I do recall vocally coveting the cool hanging light fixtures they have over the central dining area. Water was your garden variety water. I was a bit surprised to find they don't offer either Dr. Pepper or Mr. Pibb... and no, considering this isn't a dedicated and authentic place like Domo, I don't think that's an outlandish expectation. I opted for a Pepsi instead. I ordered the Beef Lo Mein, and my husband had the Pepper Steak lunch bowl. Both were tasty without being exceptional, and the service and preparation time were normal to above par. In short... PF Changs is a decent place with decent service and decent meals to offer. Choose this for a lunch outing and you'll have an exceptionally decent experience.
(3)
Andrea P.
I'd like to start out by saying I've eaten at many PF Changs, including this one a few times. The first time started out pretty bad, the egg drop soup tasted more like melted down bar of soap...or like someone accidently poured a pound of salt in there. Then we got the food which was less than up to par...yet somehow I still managed to pay for that bar of soap soup even after complaining. I'm not one to go around complaining so I can get free food, even if it was free I wouldn't have eaten more of it. You'd think after that I'd stop going there, but when friends come over to my area they always want to go there, and the only thing that ever turns out good is those little baby desserts. Then there was yesterday: my friend came over "I love PF Changs, let's go there!" so we do, the food was okay, just okay, not great or horrible, but I've had better even from other PF Changs. Mid-way through lunch our tummies begin to hurt, I end up eating only half my lunch bowl, which is not exactly King Kong sized or anything. We skip out on ice cream afterwards as my friend had to go home suddenly. Later I got the text "We shouldn't have gone to PF Changs" to which my tummy agreed. Moral of the story: I probably wouldn't recommend this particular PF Changs. Even if you love PF Changs, you won't love this one. Service is decent, beyond the whole "I don't care it taste like a bag of salt and nothing like egg drop soup you still have to pay for it".
(1)
J D.
Great service. Great food. Great drinks. This place rocks. Took a party of 6 here for dinner and was pleasantly surprised they had all new furniture and it looked awesome. Will definitely be back
(5)
Emily S.
WOW.. I've heard so many people say this place was pretty good. So, I had to try it out. I live close to the Belmar area and was doing some shopping. I stopped in for happy hour and dinner with my boyfriend. We sat in the bar and enjoyed some beers before dining. The restaurant is nice. Has a really nice theme to it. That's really the only thing I enjoyed about the place. We had the egg rolls for a quick appetizer as we were starving upon arrival. They weren't good at all. I picked up one of them and grease dripped off.. I'm talking, a little puddle on my plate which made the taste completely wrong. Biting into the roll, more grease spits out, and the entire thing tastes like the oil it's fried it.. Really not good. We also shared a couple small dishes as well. We had the Vegetarian Lettuce Wraps and some kind of beef stir fry with snow peas.. Both weren't the worst thing on earth, but really not good, overall. The sauce that the beef was in was really off. I don't know how to explain it... it just tasted weird. The lettuce wraps...were lettuce wraps. Nothing really stood out to me that made them original or anything. I was surprised. I really thought this place would be decent. I hate the fact that I was let down. I also hate how restaurant chains pay so much to have a really nice decorated restaurant, so their prices are higher than they should be. Then to top it off, the food sucks. So you're stuck paying too much for bad food.. That just irks me.
(1)
Holly M.
Meh - Went to dinner here last night ...what can I say ...The hostess was kinda rude ..maybe she doesn't like her job- fair enough We are sat and and the waitress was nice but maybe she has too many tables because we sat around for a long time ... Our drinks took forever to come out - Our food took forever to come out - Our check took forever to come out- The entrees were good enough and the the place itself is nice ... I honestly feel the value of the food and service was not over 70.00 dollars for three people .... Other PF Changs are lovely - I wonder if this was just an off night - I hope not ... Pretty sure we will just check out the others - too many good places to eat around here - I still like PF - oh well
(3)
Resh P.
Service was excellent! Food was delicious! Had left overs for work the next day. Can't go wrong w the chicken lettuce wraps. Our waiter was very attentive & patient w my little family. We njoyed our dinner. Thank you!
(4)
Danielle K.
After asking the bartender's opinion between two drinks on the happy hour menu (a plus because Ted's across the street does NOT have happy hour) he completely misguided us... & it went something like this... "How is the ginger lime mojito?" I think his words were "If you like rum, you'll like it." Who likes rum & orders a mixed cocktail? "Okay how does the the mai tai compare?" "It's good if you like Mai Tais." Really? Haven't you tried the drinks you make? Anyway-Not surprising because someone else actually made them & served them! After 12 minutes (timed of course) we get our drinks as she is floundering in orders in what appears to be an empty bar! Perhaps they are in need of bartending staff? We order 4 appetizers from the happy hour menu & 20 minutes later they arrive. Honestly they were quite tasty, the Ahi tuna crisp was awesome, great tuna & good flavor. The pork & vegetarian dumplings were also good (I recommend the pork) & the dynamite shrimp were my favorite! We had to flag her over twice for another round & ended up asking the bar back for water. I would recommend their happy hour but beware of potential staffing shortages
(2)
Jenny C.
I've only ever had take-out from this location. The take out counter usually does pretty well. There is only one time they didn't have our (work) order ready on time. The manager was apologetic about it, which was nice. The food is generally good, although we've had times where it was kind of blah. If you sign up for their card, you get a 10% discount plus other deals for take-out which are pretty good (usually 20% off). The food is kinda pricey, but I think it's pretty good quality most of the time. They allow you to make customizations without a hassle, which is good for those with strict dietary requirements. One of their employees even told me the fortune cookies are not vegan (due to a coworker having a special order). That's pride in knowing their product right there. Awesome. One star taken off for inconsistent food quality in take-out orders, and for the rare exploding container.
(4)
Jim H.
My gosh, this is the second time I've been to that location with just about the same issues. Why did I go a second time? Because a kid on their birthday wants what she wants. The staff was friendly and attentive, it's NEVER the staff at thislocation. It's the cleanliness and food preparation. I had to send back three of our empty plates for having VISIBLE food particles and obvious grease on the eating surface. The glasses weren't much better, so I just decided to not make an issue due to the birthday. Ever coat a glass in sand? That's what these felt like. The silverware had been appropriately cleaned and it was lunchtime and the first service of the day - so the night shift had cleaned these dishes and failed to use clean water when needed. There's just no excuse, other than laziness, for this. I'm guessing they were in a hurry to leave and their manager isn't doing his/her job. The food? Lukewarm for three of the dishes, none of the listed "crispy" dishes were even approaching not being soggy, and the food temperature was around 110 to my experienced hand. The rice was a congealed mass. Hacking lumps off of what was either badly overcooked hours ago, or never properly prepared in the first place. I expect stickiness, it's NORMAL for rice - but this was just pure garbage. I've worked with rice in bulk, and the only way rice gets this way is throuh improper cooking, or being reused from the night before. I ate it, and it was colder than the food - like it was either left in the steamer overnight and just reheated. The one thing they can do well is the appetizer menu, but it's clearly the single laurel upon which this location rests. I am not at all shocked to read about "F" health department ratings for this restaurant in the areas of cleanlines and food temperatures. The person in control of this is a manager, but clearly they aren't doing a good job.
(1)
Shawn S.
Consistantly good food and service. Love the crab wontons!
(4)
Cindy S.
if you eat meat, and can have gluten this might be the place for you. We were limited to two items on the menu. One of them has things in it that I can't eat. The second, the meal in question, was the Buddas feast. The vegan gluten free version of this meal is served with a cup of rice, and consists of frozen steamed veggies. There was no sauce, or anything to give it flavor. I can make that at home for pennies.When we asked the server for a sauce she argued with us, and then the manager reluctantly went to see what the kitchen could do for us. There are plenty of gluten free vegan sauce options on the menu, that are meant to be served with the meat dishes, that they could have put on the meal for us without arguing with us. In the end I am sure that was what they did, and it tasted good. I want to know why PF Changs can't make a meal that is a regular menu item that is appetizing to a gluten free vegan. Are rice noodles too difficult to obtain? Also, there is not one thing on the dessert menu that is home made, and not frozen. Chef Ramsey would be horrified!
(2)
J K.
I mean... really? This tasted like your typical Americanized Chinese food. Nothing special, nothing remarkable, and overpriced for it. I've tasted better from the Panda Express down the street; it seems they may have the same cooks. I had enjoyed PF Chang's before at another locale, and was excited for a good meal. But I left feeling over-salted and like I had just spent too much for what I got.
(2)
Andrea P.
I'd like to start out by saying I've eaten at many PF Changs, including this one a few times. The first time started out pretty bad, the egg drop soup tasted more like melted down bar of soap...or like someone accidently poured a pound of salt in there. Then we got the food which was less than up to par...yet somehow I still managed to pay for that bar of soap soup even after complaining. I'm not one to go around complaining so I can get free food, even if it was free I wouldn't have eaten more of it. You'd think after that I'd stop going there, but when friends come over to my area they always want to go there, and the only thing that ever turns out good is those little baby desserts. Then there was yesterday: my friend came over "I love PF Changs, let's go there!" so we do, the food was okay, just okay, not great or horrible, but I've had better even from other PF Changs. Mid-way through lunch our tummies begin to hurt, I end up eating only half my lunch bowl, which is not exactly King Kong sized or anything. We skip out on ice cream afterwards as my friend had to go home suddenly. Later I got the text "We shouldn't have gone to PF Changs" to which my tummy agreed. Moral of the story: I probably wouldn't recommend this particular PF Changs. Even if you love PF Changs, you won't love this one. Service is decent, beyond the whole "I don't care it taste like a bag of salt and nothing like egg drop soup you still have to pay for it".
(1)
J D.
Great service. Great food. Great drinks. This place rocks. Took a party of 6 here for dinner and was pleasantly surprised they had all new furniture and it looked awesome. Will definitely be back
(5)
Margaret C.
Friend's birthday party. Recently. Shared those crab won ton appetizers with someone. I realize crab won tons are not even remotely the essence of fine Chinese cuisine. Given that realization, these were possibly the very worst crab won tons I have ever tried to eat. The funny thing is, they sounded scrumptious as described on the menu, and looked delightful on the plate as they were presented at the table. But one of us was given 8 on their plate while the other received 5, yet we both ordered the same appetizer. The waitress was a bit overwhelmed with our large table of people which is understandable so we just made our won ton plates even via exchange. But they did not taste good. I have had better won tons everywhere I've ever eaten other than PF Chang's. And you know me...I am not exactly the finicky or entitled sort. In hindsight, which is always 50/50, I should have returned 'em. Also ordered the lemon chicken. This was priced at $12+ and did not include anything other than chicken, lemon sauce, and a bowl of white or brown rice that was shared at our end of the table, among 6 or so people. It was not a generous portion and I did not like the texture of it or the sauce. The atmosphere here was clearly intended to be upscale, located appropriately in Lakewood's tony little neo-downtownish section of Bel Mar. I'll tell you this, it made me totally treasure my dear little neighborhood restaurant, the China Gourmet, in Boulder. In ways they are not comparable and in ways they are. I was sitting at a table with 20 or more people and it looked like they all were really enjoying their meals. Perhaps I am just always an anomaly, whether I wannabe or not? Hmmmm.....
(3)
Nicole B.
I must say that I have only been to PF Changs a few times because they charge a lot of money for so/so food. My friend and I went there for lunch the other day and she wanted her meal served with steamed broccoli instead of white rice. She has gestational diabetes and the carbs throw her out of wack. The server wasn't sure if he could do it so he asked the manager who said no. My friend asked to cancel the rice and just order the broccoli anyways. The smallest side of broccoli then came out with her meal and when we got the bill they had charged $4.00 for it! I can understand charging a single dollar for the substitution but four was just ridiculous. Needless to say I will avoid this restaurant. The food isn't worth it and the customer service is severely lacking.
(2)
Michael P.
This used to a great place. But Changs had made several changes that has taken away a lot of the uniqueness of this chain. They may be minor points to some but we don't like the changes. 1st, they have gone to cheap wood chopsticks like every other Chinese restaurant around. The server told me he had no idea why they changed but he guessed it was probably because people stole the others! They also did away with mixing a special sauce for you at the table. That was a nice touch that we miss. Finally, there has been a steady increase in prices. Really... 17.00 for lunch on a Saturday! The service has always been hit or miss but our visit this week was more miss. We may go back but it will no longer be a regular place for us. It's now just another chain restarant with no distinguishing features.
(3)
Andy M.
I have successfully avoided PF Changs for years. Oh sure, I ate at one a few years ago, and didn't like it. Last night was equally as dismal. Formula chain dreck. Had to go for business dinner meeting. Couldn't talk 'em out of it. Order cold sake. They brought it to me in ... A Wine Glass. Sake in a freaking wine glass. I knew I was in for a long night. Got a headache from the crappy sake. Never get headaches from sake. My wife ordered a Ginger Mojito, which was sickeningly sweet, and totally lacking in flavor. I ordered Coconut Curry Veggies. My wife ordered Kung Pao Shrimp. There was no zip in the shrimp, and little to no curry or coconut in the veggies. The tofu with the veggies was like eating tiny cooked sponges, which squirted disgusting liquid when chewed. Thankfully, nobody wanted dessert. Supposedly an "Asian" restaurant, right? Every server was some Elmer's Glue-looking suburban white kid. The only Asian face in the place was sitting at our table. Look, our server was over-the-top pleasant, but at least he was making an effort. Frankly, he is the only reason I'm giving them 2 stars instead of 1. You know what this place really is? It's Fake Asian Food For Pastie White Folks. Yuckapoo.
(2)
Rex B.
This was my first time eating at this location. I've eaten at the downtown Denver location twice and the food has been great. I ordered the same exact dish at this location and it was nothing like the dish I got 2 weeks ago from the downtown location. It should be simple to fix Chang's Spicy Chicken where it taste fresh and spicy. This was bland and dry. What a waste of $20. I will never eat at this location again! I finished every bite of the two order from the other location. This food isn't even edible covered in chili paste.
(1)
Craig P.
So it's a chain... So it's not what many would call authentic Asian food... I say so what! Whatever style you want to call the food the bottom line is it is super tasty. We ALWAYS enjoy Chang's and are longtime repeat customers. We always know what we are going to get which is super good food and service is a decently fun atmosphere. Honestly we love this place.
(4)
Christian W.
Bartender was awesome, really helpful and professional, but the pad Thai was the worst I've ever had in my life. I get it, you're a chain. I also understand that you're not a Thai place. With that being said, at least ATTEMPT to have some resemblance of this traditional dish if it's in your menu. Did I mention it was $16.50? If I could go back in time and use that money to buy 2 delicious entrees at US Thai I would. Just really sad when a place doesn't even try because of their name and status as a chain.
(1)
Randi D.
I'm a fan of P.F. Changs's already, so I'm just giving a shout out to the location I visited in Belmar / Lakewood. The staff there is always great. The food is very consistent - so if you like something, you'll like it when you get it again. The staff in Belmar was great about everything. They did make a slight error on our order, but fixed it quickly and at no charge.
(4)
Lauralyn T.
Love P.F. Chang's . . but wasn't a fan of this particular restaurant. Disappointed that our favorite dish (scallops) was no longer on the menu . . server attempted to interest us in their new offerings . . again, not a fan. Seemed like a good deal of time passed before receiving our appetisers , and when we received our entree, the brown rice for 3 was contained in a fairly small bowl. Food is still great . . .
(3)
Stephanie P.
I love this place!!! Every time I come here I have amazing service. I am celiac and they appreciate me as a customer! I love how they do not make me feel unwanted for my special orders. The bartenders are super attentive. I love the Asian pear mojito. My server last time was GREAT! I got the shaking beef, was told it was spicy, but it's not lol. I think I'm going to try the Mongolian beef this time! Keep up the great work!
(5)
Neda A.
The chicken lettuce wraps are definitely something you need to try here. They are just loaded with amazing flavors and the sauce that it comes with is delicious. I ordered the peppered braised beef and it was great. The beef was thinly sliced and full of flavor. It came with brocollini, potatoes, cabbage, and Fresno peppers. The peppers were quite spicy do avoid them if you don't like spicy. My boyfriend ordered the firecracker chicken. His had an unusual taste to it. He liked it but I didn't. I think it might have been the pineapple taste I didn't like. Our waiter was super friendly, helpful, and funny. The one thing I didn't really appreciate was two workers were all over each other the whole time we were there. We thought that was a bit unprofessional. Other than that, it was a great experience.
(4)
Cindy L.
I find the chain very consistent no matter which one you go to. Their service is friendly, prompt, and very good. Their restaurant is cute inside. -- I wish their food was better than so-so. Not awful, but not good either and priced a little too high for what it is. Every entree should be a dollar or two cheaper. Not enough to dissuade me from ordering it, I just wished it was better food. Walnut Shrimp with Melon - Meh. Shaking Beef - Meh. Beef with Broccoli - Meh. Their food probably deserves closer to 2 1/2 stars, but their superior service upgrades them to a 3.
(3)
Philip C.
Absolutely love this place. My fiance and I eat here at least once a month usually for lunch. Service is good quick and the food is consistently good. 2 thumbs up
(4)
Sarah B.
Ordered everything at once, drinks, dinner and apps. Took forever for our drinks and only one app came out. I must agree with the rest of the comments...service is not the greatest.
(3)
Leigh P.
Food was amazing. However the service was shameful. I love PF Chang's but I've never experienced such poor service. Thank goodness for the (I'm assuming manager) Seth who came to out table, too our order, told us who our server was who finally delivered the drinks we ordered from Seth. Then Seth delivered our food and brought us our check. THEN we saw the server one more time when she delivered our check back to be signed. How this girl has a job there, is beyond me. They were not that busy either.
(3)
Lily S.
I came back to try the Summer Menu because I'm a sucker for "upgraded" quinoa. Yep, I'm talking about PF Chang's Summer Vegetable Quinoa "Fried Rice" (Wok-toasted quinoa with sunburst squash, mango, tomatoes and snow peas, topped with a sunny-side egg). The color of the dish was so appealing and when our server cut into the very runny yolk of the sunny-side egg, making the good stuff oozing out and getting absorbed into the bowl of grain, I could not wait to dig into it. Just like I imagined, the dish was full of flavor and was great as left over for the day after, though it's a tad greasy, I didn't care, ate the leftover with a spoon without even reheating it! I did not care about the mango dices so I picked those out and threw in the left over peanuts from my favorite PF Chang's entree - Kung Pao Scallops, which kicked the quinoa up a notch by bringing in some of the spiciness. I could not get enough of this and really hope they keep it as a permanent menu item!!! The rest of the meal was great too. We were so in love with the Chang style spare ribs from before that as soon as we saw a new kind of ribs in the Appetizer section - "Northern Style Spare Ribs, served with five spice rub" - we ordered that and could not believe it turned out even better. Guess we'll have to get both ribs next time! The rest of our party really enjoyed the Oolong Tea Marinated Chilean Sea Bass but I thought I could taste the bitterness from the tea a little too much, so I worked on the Kung Pao Scallops instead, they were great with brown rice! One thing none of us would order again is the Crab Fried Rice. It was spicy and you couldn't taste the crab meat. For seafood fried rice, I recommend going to a more authentic Chinese restaurant (such as Super Star Asian Cuisine) and order their signature "Egg White and Dry Scallop Fried Rice", it's fluffy, light, and full of delight! I digress, we ended our meal at PF Chang's with cheesecake. Glad to see they kept the mini dessert offerings. It's such a dilemma for me though, on one hand I'm excited to see 6 different mini dessert choices, on the other hand it was hard to pick out 2 or 3 and not feel back about leaving the rest behind. lol. I know, I'll just come back to try them all! It was a full house that night but service was smooth. We could not be happier.
(4)
Mariza V.
I don't frequent PF Changs as often as I would like because they are pricey, however their lunch menus are doable, and their vegetarian options are tasty. Friday and Saturday nights, they are VERY busy, don't show up in a hurry, and you will still enjoy the experience.
(4)
Carol W.
Always good and the service was exceptional as usual. Five of us for lunch and each one ordered different selections from the lunch menu. I prefer to order appetizers to share but this crowd was not into sharing so I was stuck with whatever I chose and a good choice that was. The shrimp with lobster sauce and white rice followed egg drop soup and the portions were so large we had take homes.
(3)
Duffman D.
I don't care if it's a chain. I could eat here every day for the rest of my life. Enough said.
(5)
Markie L.
My girl and I love Chang's but this location is really hit and miss with service. And tonight they were BRUTAL with both service and food. Sometimes on a slow night a restaurant can have a low sense of urgency. It happens. But dang! We sat in the bar area and had after our main course came we were left alone for about 20 minutes. Had to wave someone down at the bar to order and additional brown rice which came out dry and overcooked. It obviously had been prepared hours ago. We told our server and she said "Oh." We came here because it's in our neighborhood but can unequivocally tell you this place is off it's game. If you want Changs go downtown or Park Meadows.
(1)
Robin B.
I have nothing but love for PF Chang's and our server. I'd made a reservation for 8 people and we ended up with 11. Every time our server came back to the table we had added another person. She didn't even skip a beat, just kept on keeping on with bringing our drinks and taking dinner orders. Not to mention we were in a time crunch. I ordered the Coconut Curry with tofu which was absolutely fantastic. Tofu lightly seared with a amazingly creamy curry and just the right amount of coconut to make this a super tasty dish that made my taste buds sing "oh happy day". Seems like PF Chang's recipe for success is ---- Crazy accommodating service + Wonderfully prepared dishes = Satisfied customers
(5)
Tres B.
I stopped in here for a quick bite because I love their kung pao chicken .. It was good! And try the Northern spare ribs, always outstanding. Being alone I sat at the bar and noticed they have ridiculously small TV mounted way above the bar. I'm talking 19" TV eleven feet high and to scale in this big building its just ridiculous. You can barely see the things. And now we come to the "Stupid Sh*t Employees Say" section of the review. I remarked to the bartender that their TVs were small and she retorted with a condescending scoff. "Have you noticed the economy is bad?! We're not going to be upgrading TVs anytime soon" First, is the economy so bad that the always busy PF Changs can't afford a $600 flat screen from Walmart? Is PF Changs hurting that badly? Why would you not just say, "I'll mention that to a manager?, Or "Its an issue we hope to fix soon". Its funny how a snotty or ignorant remark can tamp down an otherwise nice experience..
(3)
Capt. Scott G.
Tried to get in on Christmas Eve short notice. Dawn took care of us despite under an enormous reservation load. Wow! The other manager I know....Darcy was there and gave a warm welcome as well. What a dynamic duo! Thanks lady's. You made our annual tradition of coming to your restaurant. Our server Luke rocked. Cheers and Merry Christmas! :-D
(5)
Alexander M.
I gotta tell ya! I am definitely a Chinese food fan. This restuarant does a fantastic job with presentation, atmosphere and service. The food is actually quite good. I was a little disappointed with the portion size but that was really gripe. I was surprised how many people were here so it must be a popular locale. More importantly, I was introduced to the Belmar area in Lakewood which I think will become my stomping grounds if I move. All and all, this place is A-OK!
(3)
Syl M.
Food looks lovely but could use a bit more spice. Really like the decor and friendly staff.
(3)
Ciara G.
Frank don't judge us bc we ordered pretty much the entire menu at 3pm in the afternoon. I'm kidding, I'm kidding. But Frank, come on, I know you judged us just a little. I was 100% against chain restaurant dining in D-Co but Finny wanted PF Chang's and since he had been a trooper eating at all the joints I wanted to eat at, I put my pouty pants aside and went to town on some Chinese food. I have not been to a PFC's since my 23rd birthday. You all know my age so you do the math. As I said we pretty much ordered the whole menu. Since we dined so early we were able to partake in their HH pricing on appetizers. We started off with 2 orders of Lettuce Wraps, Crispy Green Beans, Bacon and Egg Siu Mai, Potstickers and a Chicken Flatbread (regular menu). Their Lettuce Wraps are always a solid choice. Crispy Green Beans were quite addicting. The Bacon and Egg Siu Mai were a surprisingly tasty treat. Pass on the Potstickers (unless you get them pan fried) and pass on the Flatbread. It was a bad Asian impersonation of a "quesadilla". For my meal I went for the Sesame Chicken Lunch Bowl and opted for the brown rice. This dish had a spicy symbol next to it but each bite was super sweet. It was tasty but I wanted spicy so I wasn't digging the sweetness. But you know if you are at PF Chang's you are really here for the Fried Banana Springroll dessert. Seriously, coconut pineapple ice cream?! Enough said. Even though Frank judged us to the max he was very personable and attentive. He kept on top of our empty plates and cleared them away and our beverages were always kept full. Plus he gave us the ok to climb on the giant horse outside for a photo opt if we chose so.
(3)
Jeff S.
Many people give me weird looks when I say this, but I'm not much of a fan of Chinese food. It always sounds far better than it tastes, and I tend to feel pretty close to terrible after I put it in my body. P.F. Changs is one of the two exceptions. The food actually tastes good, as if it's prepared properly, is of good quality, and the sauces are flavorful and not smothering the food to hide low quality meat or veggies. We came here Sunday night for dinner, and were able to grab a spot in the bar and avoid waiting. Everyone was very friendly, service was prompt, and our dishes, the Mongolian Beef and Sesame Chicken, were consistent with what I like about Changs. They also have a pretty good bar selection. We left full and happy and in the holiday spirit. This is a good consistent meal for a chain restaurant.
(4)
Victor B.
I had not previously eaten at the Alameda location and I am not sure if I will be going back or not. While the other locations offer up good service any time of day, my girlfriend and I had to wait about 15 minutes or so after being seated before someone even acknowledged our presence. I would understand if it were a busy, busy Saturday or Friday night but it was on a weekday during lunch time. With that being said, the food was ok. I had the Manchurian Beef and felt I received more rice than beef so that was a bit of a disappointment. While the service and offering here was sub-par, it won't detract from my visiting the other locations....I however, will probably not be returning to the Belmar restaurant,
(2)
Alberto B.
WOW! That's all I have to say! First time trying PF Changs and boy, was I impressed! I met up with some friends for a birthday dinner, and as always, I was fashionably late. I walked in, saw my friends and joined them at the table. Immediately our server, Cody, came by and greeted me very politely and formally. Right away I thought, "this guy is getting a BIG tip." We ordered our food, I got the Kung Pao Chicken with white rice. The portion size was a bit smaller than I had hoped, but upon taking my first bite, I almost cried because the chicken and my taste buds were doing a joyous dance in my mouth. It was a very emotional time. Our food runner, much like Cody, was very polite and I was very impressed by the service. I feel horrible I forgot his name. The manager also came by and asked how our food was and how we were doing, which I've come to appreciate. We also had The Great Wall of Chocolate Cake for dessert which was DIVINE. Oh and did I mention we came in half an hour before closing? Yeah, we were those a-holes. I used to be a server and I remember how much I hated people that would come in right before closing, but Cody gave us excellent service despite this. All around a great dinner. Great food, beautiful decor, and FANTASTIC service. Definitely recommend you eat here.
(5)
Nicole W.
Yes it's a chain, yes it is in suburban shopping mecca... but i love it. Always the same food, and this one is rarely crowded. So that's a double yes in my book! Staff is usually very friendly, there is a ton of seating, you can get in and out relatively quickly. I always go for the spicy eggplant. and we split the crab rangoons and get the table dipping sauce hot! Parking is weird, as in you have to park behind wells fargo and then walk thru the shopping area to get there, but that's ok with me!
(4)
john W.
I'm sure there's no actual chinese people involved in anything served here, but it's good and it's consistent. I don't usually seek PF out, but it's great in a "I don't know what I want, but I know i'll enjoy some good chinese" way. Kung pao chicken is well done, and actually has some nice heat
(4)
Linda M.
The crispy honey shrimp was not crispy or good-seems to have gone down hill. The crispy honey shrimp was not crispy or good-seems to have gone down hill.
(1)
David S.
Great food. waitress was nice but inexperienced. Smaller portions for the Mongolian beef I ordered but was still satisfying
(4)
Sarah P.
Like lipstick on a pig. PF Chang's specialized in "sophisticated" Americanized Chinese food that completely fails to impress me. Sure, they might have healthier options than your average take-out joint, but they are just as uninspired as your next theme restaurant chain. The service is not bad but not outstanding. The menu options are limited for dietary restrictions, and the prices aren't marvelous.
(2)
Tiffany W.
I had not eaten at P.F. Chang's in a really long time before this past December and then in-person last night. After this I probably won't ever again. The bosses ordered appetizers from the Chang's downtown for my work's "holiday party" back in December; I thought the same thing that day that I thought last night, "Holy salt, Batman." Is this REALLY what "typical Amurkins" enjoy? Blech! I visited this location on request of an old work friend wanting to meet up (and she's apparently of the chain-only persuasion). Sadly, I'm thinking now the other option of Elephant Bar would have been the better choice... I ordered Ma Po Tofu, the only thing I ever get at Chang's because it's reminiscent of the duck my Chinese grandmother used to make. However, I don't know if it's because it's changed, it was this location's, or I just haven't had it in so long but it was certainly not as good as I remember. Every bite was a squishy little oil-sopped sponge of salty disappointment. I was tempted to add a third star for the perfection of the lightly-steamed (possibly par-boiled) broccoli that accompanies the tofu, but my water-retentive fingers argued otherwise. Also, they offer a choice of white or brown rice, with no extra charge for brown (unlike most places), but considering the price of their meat dishes this place is still coming out WAY on top, brown rice charge or not. $13.75 for a single serving of some-kind-of-sweet-fatty chicken that The Dude ordered. Seriously? People pay that much money for this kind of crap? And the happy hour is only so-so. I suppose, if it came down to it, and meeting an old friend here or not at all was the only option, I'd go. But only for the happy hour, and probably only for one drink. And maybe one limited-menu HH item, priced "especially for happy hour", but at the price that it really should be all day long so that it's not such a freakin' rip-off. C'mon Amurka. Stop letting places like P.F. Chang's and On the Border represent what could and should be really fantastic ethnic cuisines. This is a total bastardization of what Chinese food is; just because it's Chinese doesn't mean the only flavor profile is SALT. Stand up. Send a message. And give me liberty, or give me ...some hole-in-the-wall mom-and-pop Chinese restaurant that does it right for a better price and more sincere ambiance. The Ikea lantern lighting and terracotta horses aren't fooling me!
(2)
Ami R.
About 10 of us went for a friend's birthday dinner. It was cute that all the waitstaff signed a card for my friend. It started off bad when it took my friends 15 minutes to get their first beer. Me on the other hand just wanted my usual. They were out of Seagrams 7 and Crowne Royal. How does that happen??? Excuse me, time to find a new bar manager. The food was good like it always is at PF Chang's.....nice portions too. I will give it to the waiter, he did pretty good considering the motley crew he was waiting on.
(3)
Tessa A.
Food is good, not bad but nothing amazing. Crab wontons are mediocre, beef and broccoli was great. Kung pao chicken is okay. We got the $40 dinner for two and in the future I'd go to a Chinese restaurant and get much better food for less.
(2)
Sara S.
Okay where do I begin??? Well let's start with the egg drop soup. It was just, weird. It almost had a beef broth flavor to it and had a brown color to it, which is NOT right for egg drop soup. No joke, almost the color of my boyfriend's hot and sour soup. I always wonder how people like our server get jobs in a place where people are paying for you based on how they are treated. I think this guy said maybe 5 words the whole time. He was so quiet, everyone in my party of 4 noticed how inattentive he was. My boyfriend and I did the 2 for $40 meal deal which come with two soups, one app to share, 2 entrees, and a dessert to share. For my entree, I had the pork lo mein. It was good, but definitely not the best I've had. My boyfriend had the sesame chicken which is supposed to be spicy, right? If I can eat it, then it is NOT spicy. It has that symbol on the menu indicating it is spicy, but yeah, I think they forgot to put the red chile sauce on it. The other couple that was with us had the sweet and sour chicken which was NOT good. All of us at the table tried it, and we all agreed there was something off about it. They took it off our final bill, and offered to cook something else, but Tasha was completely turned off by then. The other entree they ordered had shrimp in it which was pretty tasty. I was hoping a supervisor or a manager would be around to ask how our meal was so we could just tell him that the waiter was painfully quiet, barely came to our table, and quite frankly, we have no idea how he has a job in customer service, but no one ever did. I hate to admit it, but the food runner bringing entrees to people's table should have been waiting tables 100 times over our server. He was personable and cheerful. Not like the other guy. We shared the shrimp dumplings for our appetizer which were really good. That's the one star for my rating. The other star is for the banana spring roll dessert which was really good, despite being really full, I still ate quite a bit of it. The other star was for the exceptional drinks that we had. I had a pink lemonade drink that was really good, and dare I say, was the best part of the ENTIRE meal!
(2)
Samantha E.
No love for this PF Chang's location? I've been here several times-- for dinner with the boyfriend and other friends, for a quick lunch, and for a post-hair-appointment snack at happy hour. Every time the food has been great-- not super-amazing-authentic, but predictable and delicious PF Chang's food. My favorites are the orange peel entrees, Mongolian beef, lettuce wraps, and pepper steak at lunch. Service has always been friendly and pretty quick. It's on the expensive side, but the dinner-for-two and lunch bowls are both a good deal. I'm a fan.
(4)
Bruce D.
Typical chain food. Nothing special, over priced and under plated, the ton of salt is free.
(2)
Maria N.
I went there for dinner with my friend the other day. We ordered hot and sour soup, lettuce wraps, and the kung pao chicken. hot and sour soup: it wasn't even hot or even close to being warm. We ordered a bowl and had to sips and had to push them to the side. The waiter was nice enough of take it off our bill. lettuce wraps: honestly. If i were to go here again, this is the only thing that i would order kung pao chicken: i think I could have made better chicken microwaving the kung pao chicken they sell at target. it was dry and nothing special. And the rice was disgusting. we didn't finish anything. I'm definitely not coming back.
(1)
Emily S.
WOW.. I've heard so many people say this place was pretty good. So, I had to try it out. I live close to the Belmar area and was doing some shopping. I stopped in for happy hour and dinner with my boyfriend. We sat in the bar and enjoyed some beers before dining. The restaurant is nice. Has a really nice theme to it. That's really the only thing I enjoyed about the place. We had the egg rolls for a quick appetizer as we were starving upon arrival. They weren't good at all. I picked up one of them and grease dripped off.. I'm talking, a little puddle on my plate which made the taste completely wrong. Biting into the roll, more grease spits out, and the entire thing tastes like the oil it's fried it.. Really not good. We also shared a couple small dishes as well. We had the Vegetarian Lettuce Wraps and some kind of beef stir fry with snow peas.. Both weren't the worst thing on earth, but really not good, overall. The sauce that the beef was in was really off. I don't know how to explain it... it just tasted weird. The lettuce wraps...were lettuce wraps. Nothing really stood out to me that made them original or anything. I was surprised. I really thought this place would be decent. I hate the fact that I was let down. I also hate how restaurant chains pay so much to have a really nice decorated restaurant, so their prices are higher than they should be. Then to top it off, the food sucks. So you're stuck paying too much for bad food.. That just irks me.
(1)
Mel H.
This is another gluten free review. I actually really love to come to eat here, they have some amazing gluten free options and P F Chang's as a company is very dedicated to no cross contamination. The food is consistent from one restaurant to another and I feel safe eating here, which is not easy to come by with restaurants. I haven't tried everything because I am so dedicated to what I like here. The GF fried rice is amazingly good, the Chang's spicy chicken is my favorite (5 stars), the egg drop soup is solid and the cucumber appetizer (which has GF soy sauce and sesame) is one of my favorites. They also have gluten free lettuce wraps which taste really great, just like the regular ones. If you like very rich, dark chocolate (which I do not) there is a desert that you can have that is like a flour-less cake with raspberry coulis. The staff is well educated and brings me my own soy sauce and even will make their specialty sauce GF if you would like it. In addition my friends and family really like this place, my DH always gets the Mongolian beef and the hot and sour soup (some people really like this and some don't). The crispy honey shrimp/chicken, Wonton soup and the sesame chicken are also favorites of my friends.
(4)
Zac T.
Nice environment, kinda slow service, but the food is alright! over priced for sure.
(4)
Dana N.
Ate here on Sunday and it was great, as usual! Dana Naas - Golden Printing & Promotional Products
(4)
Michael W.
A friend back in North Carolina warned me not to eat here, but a couple weeks ago me and my wife decided to try it out anyways, our mistake. There's no big reason why P.F. Changs isn't on my good list, it's the small things. Specifically the small things that look like S's with lines going down the middle. Simply put, this place is expensive for what you are actually getting. I'm gonna keep it short and say that this is your around the corner Chinese restaurant dressed up in fast casual restaurant clothes. What I ordered amounted to a 6 or 7 dollar combo platter at a regular Chinese restaurant. Here I paid twice that amount and I feel like I got the same food. Save your money and go to the Chinese place around the corner from where you live and grab a whole lot more food that's just as good for way less.
(2)
Rachel M.
Stopped by this PF Changs for lunch before seeing Alice In Wonderland at the nearby theater. Chinese food is more of a favorite for my husband, and since I didn't have a hankering for anything else we went here. Sunday around noon - the joint had maybe 12 other tables occupied as we were ushered through a forest of vacant tabletops to ours. I do recall vocally coveting the cool hanging light fixtures they have over the central dining area. Water was your garden variety water. I was a bit surprised to find they don't offer either Dr. Pepper or Mr. Pibb... and no, considering this isn't a dedicated and authentic place like Domo, I don't think that's an outlandish expectation. I opted for a Pepsi instead. I ordered the Beef Lo Mein, and my husband had the Pepper Steak lunch bowl. Both were tasty without being exceptional, and the service and preparation time were normal to above par. In short... PF Changs is a decent place with decent service and decent meals to offer. Choose this for a lunch outing and you'll have an exceptionally decent experience.
(3)
David F.
I am so SAD to Review this place a 1 star. I am a long time fan of the BEEF Ã LA SICHUAN and find that I can never find that flavor anywhere. I have been seeking out that taste at PF Chang's for the last 3 or so years and have over the last year have just been really disappointed at the level of quality that I get from there. About 2 months ago I ordered this dish and my wife and daughter each order the Crispy honey chicken off of the lunch menu. I found that my dish was sub par and lacked both the crispness and the flavor that I so badly wanted. The 2 servings of honey chicken were SAD also as the portions were so different from one plate to the next. The chicken was not hot and was very dry and flavorless. We paid our bill and off we went. On the way out I did talk to the manager and explained my concerns. The lady was nice enough to offer us our next lunch on the house and invited us to come back. Her gesture was more than appreciated and we did take her up on her offer in hopes that we would be happy with this place once again. Our second trip SAD to say was worse that the last. The manager that was on duty that day made us feel as if we were trying to pull a fast one on them with our free meal ticket. The food was once again just not good and the over all service was a bit dull. This time though there was a very odd thing that kept happening. The 3 of us each ordered Water to drink, and 2 of the 3 waters had stuff floating in the glass..... GROSS! As we asked for new glasses of water the next two glasses also had stuff in them so once again we asked for new Water. This time around my Wife's water was fine but even on the third attempt my water still had stuff in it so I just shared her water. Now I understand that sometimes things happen. Based on my lat 2 trips........................... I am SO SAD to say that I am just not sure I will ever be able to go here again. PF Chang's... where have you gone, you were so good.
(1)
SherrI F.
I love the atmosphere, and the food...I only wish the portions were a little bigger.....maybe I'm a pig! I have never had a bad experience here and will book our office party here as the managers really worked with me on a menu and pricing. Happy Holidays to us!! :)
(4)
beth m.
I used to love PF Chang's....but something has happened to the quality lately. This particular chain consistently serves luke warm dishes and the flavor is uneventful. The only thing I would make a special trip for is the banana wonton dessert. Other than that, I don't think we'll be back.
(2)
Trevor F.
Pf changs is still great but this is by far the worst experince I've had at a Pf Changs, the food was good as always but the service here is pretty bad, We spent prolly 2 hours here not because we wanted to but because that's how slow the service is there and there was only 3 tables of customers. I will steer clean of this Chang's next time I'm in this area.
(3)
Amy M.
This was a terrible experience and because of it we will not return! I'll do my best to keep it short.... Get to the table just fine, however, once we are there we are not greeted for close to ten minutes! I mean seriously, we're talking like four servers and a manager, all within viewing range, and not one of them notices us sitting there without any service? You have to be out of your minds! And the strangest part of it all, was the manager, who was a very well-dressed very young-looking fella walked past us like 3 times and seemed not busy at all! Surely he should have noticed us and stopped by to say hi and figure out what the problem is. So finally, a gal comes up to us and says, "can I get you guys some drinks?" Not, "sorry for the wait" or "have you been here long" or "hi guys, how are you tonight?" But just, "can I get you something to drink?" So we politely told her (we give everyone a 2nd chance) what we wanted to drink and that we were ready to order. Without a smile she took our order and left. Our drinks then took longer than they should at a restaurant but finally came. Now, here's where I should mention, this place didn't even look that busy! I mean, if it was slammed and the girl was sweating bullets or something I could totally understand... but this was just BAD SERVICE because of a bad attitude. That's the worst. The food was average, as it always is, but at least the food is the consistent part of the experience. We use to go because at least you knew what to expect with the food (and Lakewood doesn't have a ton of options), but bad service is one thing we can not deal with. I can have any meal at home... I go out for the experience, and good people are the only way to make for a good experience. So any way, to sum it up, the rest of the night was the same... late to ask about second drinks... late to clear plates.... no smiles no friendly chat.... and a manager that keeps walking by with no acknowledgement that we are not enjoying ourselves. So long story short: I DO NOT RECOMMEND THIS PLACE AND WE WILL NOT BE BACK. I'd just hate for anyone else to go through this terrible ordeal. Seriously, dining out is suppose to be such a pleasant experience, that's why we all love to do it and pay so much for it. Take your hard earned dollar elsewhere.
(1)
Gordon F.
Honestly I enjoy Panda Express much more than PF Changs. But my sister used to work there so I went a lot and tried most of the items on the menu and the one thing I would go back there for is the lettuce wraps. They are just amazing.
(3)
Evey M.
Are you kidding me 45 minutes to get into a chain. Would you wait 45 minutes to eat at Applebees? How about TGI Fridays? No I didn't think so. I didn't either. However, I am of the mind to try again. I went back a few weeks later to eat. No wait to get in and then I discovered why: service is terrible, food is outrageously expensive and the quality of the food is terrible... so terrible I wanted to write another word. I will not ever go back there.
(1)
A. Lias ..
My friends would say I'm the last one to go to a chain restaurant - and I would say - I'm the last one to write a review for one. But, here I am fat and happy from a wonderful meal and feeling the need to Yelp it. We went to the PF Changs at Belmar for a birthday gathering. Ten people, ten great dishes of large portions - with excellent service. We were there later in the evening - but the kitchen put out a wonderful spread, and as another reviewer commented, they have many gluten free options. (not an issue for me... but one friend was in heaven at seeing so many choices.) So here is a nice surprise - our checks all came separate. Now, I'm not sure if someone in our group asked for it - but dang that was nice. I can't remember when I sat down at a big group when we were all handed our own little tabs. (I am so used to the "let's just all split it - whether you're drinking or not" - which is pretty much standard in Foodies) I would hate to type this in and find out it's not the restaurant policy but geeze it probably wasn't that tough for them to do, and it really put the icing on the cake as far as the service goes. Silly thing to glow about - but the Hot Fish really Rocked too!!!
(5)
sydney s.
word- this place is bomb. when my family or my boyfriend and i want to go to a nice place we go there. there lettuce wraps are amazing and their dan dan noodles even better. the service is unbelievable, how they show u each signature sauce or whatever and even mix it for you. i have never been dissapointed there and will continue goin there
(4)
Zac T.
Nice environment, kinda slow service, but the food is alright! over priced for sure.
(4)
A. Lias ..
My friends would say I'm the last one to go to a chain restaurant - and I would say - I'm the last one to write a review for one. But, here I am fat and happy from a wonderful meal and feeling the need to Yelp it. We went to the PF Changs at Belmar for a birthday gathering. Ten people, ten great dishes of large portions - with excellent service. We were there later in the evening - but the kitchen put out a wonderful spread, and as another reviewer commented, they have many gluten free options. (not an issue for me... but one friend was in heaven at seeing so many choices.) So here is a nice surprise - our checks all came separate. Now, I'm not sure if someone in our group asked for it - but dang that was nice. I can't remember when I sat down at a big group when we were all handed our own little tabs. (I am so used to the "let's just all split it - whether you're drinking or not" - which is pretty much standard in Foodies) I would hate to type this in and find out it's not the restaurant policy but geeze it probably wasn't that tough for them to do, and it really put the icing on the cake as far as the service goes. Silly thing to glow about - but the Hot Fish really Rocked too!!!
(5)
sydney s.
word- this place is bomb. when my family or my boyfriend and i want to go to a nice place we go there. there lettuce wraps are amazing and their dan dan noodles even better. the service is unbelievable, how they show u each signature sauce or whatever and even mix it for you. i have never been dissapointed there and will continue goin there
(4)
Dana N.
Ate here on Sunday and it was great, as usual! Dana Naas - Golden Printing & Promotional Products
(4)
J K.
I mean... really? This tasted like your typical Americanized Chinese food. Nothing special, nothing remarkable, and overpriced for it. I've tasted better from the Panda Express down the street; it seems they may have the same cooks. I had enjoyed PF Chang's before at another locale, and was excited for a good meal. But I left feeling over-salted and like I had just spent too much for what I got.
(2)
Amy M.
This was a terrible experience and because of it we will not return! I'll do my best to keep it short.... Get to the table just fine, however, once we are there we are not greeted for close to ten minutes! I mean seriously, we're talking like four servers and a manager, all within viewing range, and not one of them notices us sitting there without any service? You have to be out of your minds! And the strangest part of it all, was the manager, who was a very well-dressed very young-looking fella walked past us like 3 times and seemed not busy at all! Surely he should have noticed us and stopped by to say hi and figure out what the problem is. So finally, a gal comes up to us and says, "can I get you guys some drinks?" Not, "sorry for the wait" or "have you been here long" or "hi guys, how are you tonight?" But just, "can I get you something to drink?" So we politely told her (we give everyone a 2nd chance) what we wanted to drink and that we were ready to order. Without a smile she took our order and left. Our drinks then took longer than they should at a restaurant but finally came. Now, here's where I should mention, this place didn't even look that busy! I mean, if it was slammed and the girl was sweating bullets or something I could totally understand... but this was just BAD SERVICE because of a bad attitude. That's the worst. The food was average, as it always is, but at least the food is the consistent part of the experience. We use to go because at least you knew what to expect with the food (and Lakewood doesn't have a ton of options), but bad service is one thing we can not deal with. I can have any meal at home... I go out for the experience, and good people are the only way to make for a good experience. So any way, to sum it up, the rest of the night was the same... late to ask about second drinks... late to clear plates.... no smiles no friendly chat.... and a manager that keeps walking by with no acknowledgement that we are not enjoying ourselves. So long story short: I DO NOT RECOMMEND THIS PLACE AND WE WILL NOT BE BACK. I'd just hate for anyone else to go through this terrible ordeal. Seriously, dining out is suppose to be such a pleasant experience, that's why we all love to do it and pay so much for it. Take your hard earned dollar elsewhere.
(1)
Gordon F.
Honestly I enjoy Panda Express much more than PF Changs. But my sister used to work there so I went a lot and tried most of the items on the menu and the one thing I would go back there for is the lettuce wraps. They are just amazing.
(3)
Mel H.
This is another gluten free review. I actually really love to come to eat here, they have some amazing gluten free options and P F Chang's as a company is very dedicated to no cross contamination. The food is consistent from one restaurant to another and I feel safe eating here, which is not easy to come by with restaurants. I haven't tried everything because I am so dedicated to what I like here. The GF fried rice is amazingly good, the Chang's spicy chicken is my favorite (5 stars), the egg drop soup is solid and the cucumber appetizer (which has GF soy sauce and sesame) is one of my favorites. They also have gluten free lettuce wraps which taste really great, just like the regular ones. If you like very rich, dark chocolate (which I do not) there is a desert that you can have that is like a flour-less cake with raspberry coulis. The staff is well educated and brings me my own soy sauce and even will make their specialty sauce GF if you would like it. In addition my friends and family really like this place, my DH always gets the Mongolian beef and the hot and sour soup (some people really like this and some don't). The crispy honey shrimp/chicken, Wonton soup and the sesame chicken are also favorites of my friends.
(4)
David F.
I am so SAD to Review this place a 1 star. I am a long time fan of the BEEF Ã LA SICHUAN and find that I can never find that flavor anywhere. I have been seeking out that taste at PF Chang's for the last 3 or so years and have over the last year have just been really disappointed at the level of quality that I get from there. About 2 months ago I ordered this dish and my wife and daughter each order the Crispy honey chicken off of the lunch menu. I found that my dish was sub par and lacked both the crispness and the flavor that I so badly wanted. The 2 servings of honey chicken were SAD also as the portions were so different from one plate to the next. The chicken was not hot and was very dry and flavorless. We paid our bill and off we went. On the way out I did talk to the manager and explained my concerns. The lady was nice enough to offer us our next lunch on the house and invited us to come back. Her gesture was more than appreciated and we did take her up on her offer in hopes that we would be happy with this place once again. Our second trip SAD to say was worse that the last. The manager that was on duty that day made us feel as if we were trying to pull a fast one on them with our free meal ticket. The food was once again just not good and the over all service was a bit dull. This time though there was a very odd thing that kept happening. The 3 of us each ordered Water to drink, and 2 of the 3 waters had stuff floating in the glass..... GROSS! As we asked for new glasses of water the next two glasses also had stuff in them so once again we asked for new Water. This time around my Wife's water was fine but even on the third attempt my water still had stuff in it so I just shared her water. Now I understand that sometimes things happen. Based on my lat 2 trips........................... I am SO SAD to say that I am just not sure I will ever be able to go here again. PF Chang's... where have you gone, you were so good.
(1)
SherrI F.
I love the atmosphere, and the food...I only wish the portions were a little bigger.....maybe I'm a pig! I have never had a bad experience here and will book our office party here as the managers really worked with me on a menu and pricing. Happy Holidays to us!! :)
(4)
beth m.
I used to love PF Chang's....but something has happened to the quality lately. This particular chain consistently serves luke warm dishes and the flavor is uneventful. The only thing I would make a special trip for is the banana wonton dessert. Other than that, I don't think we'll be back.
(2)
Trevor F.
Pf changs is still great but this is by far the worst experince I've had at a Pf Changs, the food was good as always but the service here is pretty bad, We spent prolly 2 hours here not because we wanted to but because that's how slow the service is there and there was only 3 tables of customers. I will steer clean of this Chang's next time I'm in this area.
(3)
Evey M.
Are you kidding me 45 minutes to get into a chain. Would you wait 45 minutes to eat at Applebees? How about TGI Fridays? No I didn't think so. I didn't either. However, I am of the mind to try again. I went back a few weeks later to eat. No wait to get in and then I discovered why: service is terrible, food is outrageously expensive and the quality of the food is terrible... so terrible I wanted to write another word. I will not ever go back there.
(1)
Emily S.
WOW.. I've heard so many people say this place was pretty good. So, I had to try it out. I live close to the Belmar area and was doing some shopping. I stopped in for happy hour and dinner with my boyfriend. We sat in the bar and enjoyed some beers before dining. The restaurant is nice. Has a really nice theme to it. That's really the only thing I enjoyed about the place. We had the egg rolls for a quick appetizer as we were starving upon arrival. They weren't good at all. I picked up one of them and grease dripped off.. I'm talking, a little puddle on my plate which made the taste completely wrong. Biting into the roll, more grease spits out, and the entire thing tastes like the oil it's fried it.. Really not good. We also shared a couple small dishes as well. We had the Vegetarian Lettuce Wraps and some kind of beef stir fry with snow peas.. Both weren't the worst thing on earth, but really not good, overall. The sauce that the beef was in was really off. I don't know how to explain it... it just tasted weird. The lettuce wraps...were lettuce wraps. Nothing really stood out to me that made them original or anything. I was surprised. I really thought this place would be decent. I hate the fact that I was let down. I also hate how restaurant chains pay so much to have a really nice decorated restaurant, so their prices are higher than they should be. Then to top it off, the food sucks. So you're stuck paying too much for bad food.. That just irks me.
(1)
Mel H.
This is another gluten free review. I actually really love to come to eat here, they have some amazing gluten free options and P F Chang's as a company is very dedicated to no cross contamination. The food is consistent from one restaurant to another and I feel safe eating here, which is not easy to come by with restaurants. I haven't tried everything because I am so dedicated to what I like here. The GF fried rice is amazingly good, the Chang's spicy chicken is my favorite (5 stars), the egg drop soup is solid and the cucumber appetizer (which has GF soy sauce and sesame) is one of my favorites. They also have gluten free lettuce wraps which taste really great, just like the regular ones. If you like very rich, dark chocolate (which I do not) there is a desert that you can have that is like a flour-less cake with raspberry coulis. The staff is well educated and brings me my own soy sauce and even will make their specialty sauce GF if you would like it. In addition my friends and family really like this place, my DH always gets the Mongolian beef and the hot and sour soup (some people really like this and some don't). The crispy honey shrimp/chicken, Wonton soup and the sesame chicken are also favorites of my friends.
(4)
Zac T.
Nice environment, kinda slow service, but the food is alright! over priced for sure.
(4)
Dana N.
Ate here on Sunday and it was great, as usual! Dana Naas - Golden Printing & Promotional Products
(4)
J K.
I mean... really? This tasted like your typical Americanized Chinese food. Nothing special, nothing remarkable, and overpriced for it. I've tasted better from the Panda Express down the street; it seems they may have the same cooks. I had enjoyed PF Chang's before at another locale, and was excited for a good meal. But I left feeling over-salted and like I had just spent too much for what I got.
(2)
Jim H.
My gosh, this is the second time I've been to that location with just about the same issues. Why did I go a second time? Because a kid on their birthday wants what she wants. The staff was friendly and attentive, it's NEVER the staff at thislocation. It's the cleanliness and food preparation. I had to send back three of our empty plates for having VISIBLE food particles and obvious grease on the eating surface. The glasses weren't much better, so I just decided to not make an issue due to the birthday. Ever coat a glass in sand? That's what these felt like. The silverware had been appropriately cleaned and it was lunchtime and the first service of the day - so the night shift had cleaned these dishes and failed to use clean water when needed. There's just no excuse, other than laziness, for this. I'm guessing they were in a hurry to leave and their manager isn't doing his/her job. The food? Lukewarm for three of the dishes, none of the listed "crispy" dishes were even approaching not being soggy, and the food temperature was around 110 to my experienced hand. The rice was a congealed mass. Hacking lumps off of what was either badly overcooked hours ago, or never properly prepared in the first place. I expect stickiness, it's NORMAL for rice - but this was just pure garbage. I've worked with rice in bulk, and the only way rice gets this way is throuh improper cooking, or being reused from the night before. I ate it, and it was colder than the food - like it was either left in the steamer overnight and just reheated. The one thing they can do well is the appetizer menu, but it's clearly the single laurel upon which this location rests. I am not at all shocked to read about "F" health department ratings for this restaurant in the areas of cleanlines and food temperatures. The person in control of this is a manager, but clearly they aren't doing a good job.
(1)
Shawn S.
Consistantly good food and service. Love the crab wontons!
(4)
Cindy S.
if you eat meat, and can have gluten this might be the place for you. We were limited to two items on the menu. One of them has things in it that I can't eat. The second, the meal in question, was the Buddas feast. The vegan gluten free version of this meal is served with a cup of rice, and consists of frozen steamed veggies. There was no sauce, or anything to give it flavor. I can make that at home for pennies.When we asked the server for a sauce she argued with us, and then the manager reluctantly went to see what the kitchen could do for us. There are plenty of gluten free vegan sauce options on the menu, that are meant to be served with the meat dishes, that they could have put on the meal for us without arguing with us. In the end I am sure that was what they did, and it tasted good. I want to know why PF Changs can't make a meal that is a regular menu item that is appetizing to a gluten free vegan. Are rice noodles too difficult to obtain? Also, there is not one thing on the dessert menu that is home made, and not frozen. Chef Ramsey would be horrified!
(2)
Michael W.
A friend back in North Carolina warned me not to eat here, but a couple weeks ago me and my wife decided to try it out anyways, our mistake. There's no big reason why P.F. Changs isn't on my good list, it's the small things. Specifically the small things that look like S's with lines going down the middle. Simply put, this place is expensive for what you are actually getting. I'm gonna keep it short and say that this is your around the corner Chinese restaurant dressed up in fast casual restaurant clothes. What I ordered amounted to a 6 or 7 dollar combo platter at a regular Chinese restaurant. Here I paid twice that amount and I feel like I got the same food. Save your money and go to the Chinese place around the corner from where you live and grab a whole lot more food that's just as good for way less.
(2)
Rachel M.
Stopped by this PF Changs for lunch before seeing Alice In Wonderland at the nearby theater. Chinese food is more of a favorite for my husband, and since I didn't have a hankering for anything else we went here. Sunday around noon - the joint had maybe 12 other tables occupied as we were ushered through a forest of vacant tabletops to ours. I do recall vocally coveting the cool hanging light fixtures they have over the central dining area. Water was your garden variety water. I was a bit surprised to find they don't offer either Dr. Pepper or Mr. Pibb... and no, considering this isn't a dedicated and authentic place like Domo, I don't think that's an outlandish expectation. I opted for a Pepsi instead. I ordered the Beef Lo Mein, and my husband had the Pepper Steak lunch bowl. Both were tasty without being exceptional, and the service and preparation time were normal to above par. In short... PF Changs is a decent place with decent service and decent meals to offer. Choose this for a lunch outing and you'll have an exceptionally decent experience.
(3)
Andrea P.
I'd like to start out by saying I've eaten at many PF Changs, including this one a few times. The first time started out pretty bad, the egg drop soup tasted more like melted down bar of soap...or like someone accidently poured a pound of salt in there. Then we got the food which was less than up to par...yet somehow I still managed to pay for that bar of soap soup even after complaining. I'm not one to go around complaining so I can get free food, even if it was free I wouldn't have eaten more of it. You'd think after that I'd stop going there, but when friends come over to my area they always want to go there, and the only thing that ever turns out good is those little baby desserts. Then there was yesterday: my friend came over "I love PF Changs, let's go there!" so we do, the food was okay, just okay, not great or horrible, but I've had better even from other PF Changs. Mid-way through lunch our tummies begin to hurt, I end up eating only half my lunch bowl, which is not exactly King Kong sized or anything. We skip out on ice cream afterwards as my friend had to go home suddenly. Later I got the text "We shouldn't have gone to PF Changs" to which my tummy agreed. Moral of the story: I probably wouldn't recommend this particular PF Changs. Even if you love PF Changs, you won't love this one. Service is decent, beyond the whole "I don't care it taste like a bag of salt and nothing like egg drop soup you still have to pay for it".
(1)
J D.
Great service. Great food. Great drinks. This place rocks. Took a party of 6 here for dinner and was pleasantly surprised they had all new furniture and it looked awesome. Will definitely be back
(5)
David F.
I am so SAD to Review this place a 1 star. I am a long time fan of the BEEF Ã LA SICHUAN and find that I can never find that flavor anywhere. I have been seeking out that taste at PF Chang's for the last 3 or so years and have over the last year have just been really disappointed at the level of quality that I get from there. About 2 months ago I ordered this dish and my wife and daughter each order the Crispy honey chicken off of the lunch menu. I found that my dish was sub par and lacked both the crispness and the flavor that I so badly wanted. The 2 servings of honey chicken were SAD also as the portions were so different from one plate to the next. The chicken was not hot and was very dry and flavorless. We paid our bill and off we went. On the way out I did talk to the manager and explained my concerns. The lady was nice enough to offer us our next lunch on the house and invited us to come back. Her gesture was more than appreciated and we did take her up on her offer in hopes that we would be happy with this place once again. Our second trip SAD to say was worse that the last. The manager that was on duty that day made us feel as if we were trying to pull a fast one on them with our free meal ticket. The food was once again just not good and the over all service was a bit dull. This time though there was a very odd thing that kept happening. The 3 of us each ordered Water to drink, and 2 of the 3 waters had stuff floating in the glass..... GROSS! As we asked for new glasses of water the next two glasses also had stuff in them so once again we asked for new Water. This time around my Wife's water was fine but even on the third attempt my water still had stuff in it so I just shared her water. Now I understand that sometimes things happen. Based on my lat 2 trips........................... I am SO SAD to say that I am just not sure I will ever be able to go here again. PF Chang's... where have you gone, you were so good.
(1)
SherrI F.
I love the atmosphere, and the food...I only wish the portions were a little bigger.....maybe I'm a pig! I have never had a bad experience here and will book our office party here as the managers really worked with me on a menu and pricing. Happy Holidays to us!! :)
(4)
beth m.
I used to love PF Chang's....but something has happened to the quality lately. This particular chain consistently serves luke warm dishes and the flavor is uneventful. The only thing I would make a special trip for is the banana wonton dessert. Other than that, I don't think we'll be back.
(2)
Michael P.
This used to a great place. But Changs had made several changes that has taken away a lot of the uniqueness of this chain. They may be minor points to some but we don't like the changes. 1st, they have gone to cheap wood chopsticks like every other Chinese restaurant around. The server told me he had no idea why they changed but he guessed it was probably because people stole the others! They also did away with mixing a special sauce for you at the table. That was a nice touch that we miss. Finally, there has been a steady increase in prices. Really... 17.00 for lunch on a Saturday! The service has always been hit or miss but our visit this week was more miss. We may go back but it will no longer be a regular place for us. It's now just another chain restarant with no distinguishing features.
(3)
Andy M.
I have successfully avoided PF Changs for years. Oh sure, I ate at one a few years ago, and didn't like it. Last night was equally as dismal. Formula chain dreck. Had to go for business dinner meeting. Couldn't talk 'em out of it. Order cold sake. They brought it to me in ... A Wine Glass. Sake in a freaking wine glass. I knew I was in for a long night. Got a headache from the crappy sake. Never get headaches from sake. My wife ordered a Ginger Mojito, which was sickeningly sweet, and totally lacking in flavor. I ordered Coconut Curry Veggies. My wife ordered Kung Pao Shrimp. There was no zip in the shrimp, and little to no curry or coconut in the veggies. The tofu with the veggies was like eating tiny cooked sponges, which squirted disgusting liquid when chewed. Thankfully, nobody wanted dessert. Supposedly an "Asian" restaurant, right? Every server was some Elmer's Glue-looking suburban white kid. The only Asian face in the place was sitting at our table. Look, our server was over-the-top pleasant, but at least he was making an effort. Frankly, he is the only reason I'm giving them 2 stars instead of 1. You know what this place really is? It's Fake Asian Food For Pastie White Folks. Yuckapoo.
(2)
Holly M.
Meh - Went to dinner here last night ...what can I say ...The hostess was kinda rude ..maybe she doesn't like her job- fair enough We are sat and and the waitress was nice but maybe she has too many tables because we sat around for a long time ... Our drinks took forever to come out - Our food took forever to come out - Our check took forever to come out- The entrees were good enough and the the place itself is nice ... I honestly feel the value of the food and service was not over 70.00 dollars for three people .... Other PF Changs are lovely - I wonder if this was just an off night - I hope not ... Pretty sure we will just check out the others - too many good places to eat around here - I still like PF - oh well
(3)
Resh P.
Service was excellent! Food was delicious! Had left overs for work the next day. Can't go wrong w the chicken lettuce wraps. Our waiter was very attentive & patient w my little family. We njoyed our dinner. Thank you!
(4)
Markie L.
My girl and I love Chang's but this location is really hit and miss with service. And tonight they were BRUTAL with both service and food. Sometimes on a slow night a restaurant can have a low sense of urgency. It happens. But dang! We sat in the bar area and had after our main course came we were left alone for about 20 minutes. Had to wave someone down at the bar to order and additional brown rice which came out dry and overcooked. It obviously had been prepared hours ago. We told our server and she said "Oh." We came here because it's in our neighborhood but can unequivocally tell you this place is off it's game. If you want Changs go downtown or Park Meadows.
(1)
Sarah B.
Ordered everything at once, drinks, dinner and apps. Took forever for our drinks and only one app came out. I must agree with the rest of the comments...service is not the greatest.
(3)
Rex B.
This was my first time eating at this location. I've eaten at the downtown Denver location twice and the food has been great. I ordered the same exact dish at this location and it was nothing like the dish I got 2 weeks ago from the downtown location. It should be simple to fix Chang's Spicy Chicken where it taste fresh and spicy. This was bland and dry. What a waste of $20. I will never eat at this location again! I finished every bite of the two order from the other location. This food isn't even edible covered in chili paste.
(1)
Craig P.
So it's a chain... So it's not what many would call authentic Asian food... I say so what! Whatever style you want to call the food the bottom line is it is super tasty. We ALWAYS enjoy Chang's and are longtime repeat customers. We always know what we are going to get which is super good food and service is a decently fun atmosphere. Honestly we love this place.
(4)
Christian W.
Bartender was awesome, really helpful and professional, but the pad Thai was the worst I've ever had in my life. I get it, you're a chain. I also understand that you're not a Thai place. With that being said, at least ATTEMPT to have some resemblance of this traditional dish if it's in your menu. Did I mention it was $16.50? If I could go back in time and use that money to buy 2 delicious entrees at US Thai I would. Just really sad when a place doesn't even try because of their name and status as a chain.
(1)
Randi D.
I'm a fan of P.F. Changs's already, so I'm just giving a shout out to the location I visited in Belmar / Lakewood. The staff there is always great. The food is very consistent - so if you like something, you'll like it when you get it again. The staff in Belmar was great about everything. They did make a slight error on our order, but fixed it quickly and at no charge.
(4)
Lauralyn T.
Love P.F. Chang's . . but wasn't a fan of this particular restaurant. Disappointed that our favorite dish (scallops) was no longer on the menu . . server attempted to interest us in their new offerings . . again, not a fan. Seemed like a good deal of time passed before receiving our appetisers , and when we received our entree, the brown rice for 3 was contained in a fairly small bowl. Food is still great . . .
(3)
Stephanie P.
I love this place!!! Every time I come here I have amazing service. I am celiac and they appreciate me as a customer! I love how they do not make me feel unwanted for my special orders. The bartenders are super attentive. I love the Asian pear mojito. My server last time was GREAT! I got the shaking beef, was told it was spicy, but it's not lol. I think I'm going to try the Mongolian beef this time! Keep up the great work!
(5)
Neda A.
The chicken lettuce wraps are definitely something you need to try here. They are just loaded with amazing flavors and the sauce that it comes with is delicious. I ordered the peppered braised beef and it was great. The beef was thinly sliced and full of flavor. It came with brocollini, potatoes, cabbage, and Fresno peppers. The peppers were quite spicy do avoid them if you don't like spicy. My boyfriend ordered the firecracker chicken. His had an unusual taste to it. He liked it but I didn't. I think it might have been the pineapple taste I didn't like. Our waiter was super friendly, helpful, and funny. The one thing I didn't really appreciate was two workers were all over each other the whole time we were there. We thought that was a bit unprofessional. Other than that, it was a great experience.
(4)
Cindy L.
I find the chain very consistent no matter which one you go to. Their service is friendly, prompt, and very good. Their restaurant is cute inside. -- I wish their food was better than so-so. Not awful, but not good either and priced a little too high for what it is. Every entree should be a dollar or two cheaper. Not enough to dissuade me from ordering it, I just wished it was better food. Walnut Shrimp with Melon - Meh. Shaking Beef - Meh. Beef with Broccoli - Meh. Their food probably deserves closer to 2 1/2 stars, but their superior service upgrades them to a 3.
(3)
Leigh P.
Food was amazing. However the service was shameful. I love PF Chang's but I've never experienced such poor service. Thank goodness for the (I'm assuming manager) Seth who came to out table, too our order, told us who our server was who finally delivered the drinks we ordered from Seth. Then Seth delivered our food and brought us our check. THEN we saw the server one more time when she delivered our check back to be signed. How this girl has a job there, is beyond me. They were not that busy either.
(3)
Philip C.
Absolutely love this place. My fiance and I eat here at least once a month usually for lunch. Service is good quick and the food is consistently good. 2 thumbs up
(4)
Lily S.
I came back to try the Summer Menu because I'm a sucker for "upgraded" quinoa. Yep, I'm talking about PF Chang's Summer Vegetable Quinoa "Fried Rice" (Wok-toasted quinoa with sunburst squash, mango, tomatoes and snow peas, topped with a sunny-side egg). The color of the dish was so appealing and when our server cut into the very runny yolk of the sunny-side egg, making the good stuff oozing out and getting absorbed into the bowl of grain, I could not wait to dig into it. Just like I imagined, the dish was full of flavor and was great as left over for the day after, though it's a tad greasy, I didn't care, ate the leftover with a spoon without even reheating it! I did not care about the mango dices so I picked those out and threw in the left over peanuts from my favorite PF Chang's entree - Kung Pao Scallops, which kicked the quinoa up a notch by bringing in some of the spiciness. I could not get enough of this and really hope they keep it as a permanent menu item!!! The rest of the meal was great too. We were so in love with the Chang style spare ribs from before that as soon as we saw a new kind of ribs in the Appetizer section - "Northern Style Spare Ribs, served with five spice rub" - we ordered that and could not believe it turned out even better. Guess we'll have to get both ribs next time! The rest of our party really enjoyed the Oolong Tea Marinated Chilean Sea Bass but I thought I could taste the bitterness from the tea a little too much, so I worked on the Kung Pao Scallops instead, they were great with brown rice! One thing none of us would order again is the Crab Fried Rice. It was spicy and you couldn't taste the crab meat. For seafood fried rice, I recommend going to a more authentic Chinese restaurant (such as Super Star Asian Cuisine) and order their signature "Egg White and Dry Scallop Fried Rice", it's fluffy, light, and full of delight! I digress, we ended our meal at PF Chang's with cheesecake. Glad to see they kept the mini dessert offerings. It's such a dilemma for me though, on one hand I'm excited to see 6 different mini dessert choices, on the other hand it was hard to pick out 2 or 3 and not feel back about leaving the rest behind. lol. I know, I'll just come back to try them all! It was a full house that night but service was smooth. We could not be happier.
(4)
Mariza V.
I don't frequent PF Changs as often as I would like because they are pricey, however their lunch menus are doable, and their vegetarian options are tasty. Friday and Saturday nights, they are VERY busy, don't show up in a hurry, and you will still enjoy the experience.
(4)
Carol W.
Always good and the service was exceptional as usual. Five of us for lunch and each one ordered different selections from the lunch menu. I prefer to order appetizers to share but this crowd was not into sharing so I was stuck with whatever I chose and a good choice that was. The shrimp with lobster sauce and white rice followed egg drop soup and the portions were so large we had take homes.
(3)
Duffman D.
I don't care if it's a chain. I could eat here every day for the rest of my life. Enough said.
(5)
Robin B.
I have nothing but love for PF Chang's and our server. I'd made a reservation for 8 people and we ended up with 11. Every time our server came back to the table we had added another person. She didn't even skip a beat, just kept on keeping on with bringing our drinks and taking dinner orders. Not to mention we were in a time crunch. I ordered the Coconut Curry with tofu which was absolutely fantastic. Tofu lightly seared with a amazingly creamy curry and just the right amount of coconut to make this a super tasty dish that made my taste buds sing "oh happy day". Seems like PF Chang's recipe for success is ---- Crazy accommodating service + Wonderfully prepared dishes = Satisfied customers
(5)
Tres B.
I stopped in here for a quick bite because I love their kung pao chicken .. It was good! And try the Northern spare ribs, always outstanding. Being alone I sat at the bar and noticed they have ridiculously small TV mounted way above the bar. I'm talking 19" TV eleven feet high and to scale in this big building its just ridiculous. You can barely see the things. And now we come to the "Stupid Sh*t Employees Say" section of the review. I remarked to the bartender that their TVs were small and she retorted with a condescending scoff. "Have you noticed the economy is bad?! We're not going to be upgrading TVs anytime soon" First, is the economy so bad that the always busy PF Changs can't afford a $600 flat screen from Walmart? Is PF Changs hurting that badly? Why would you not just say, "I'll mention that to a manager?, Or "Its an issue we hope to fix soon". Its funny how a snotty or ignorant remark can tamp down an otherwise nice experience..
(3)
Capt. Scott G.
Tried to get in on Christmas Eve short notice. Dawn took care of us despite under an enormous reservation load. Wow! The other manager I know....Darcy was there and gave a warm welcome as well. What a dynamic duo! Thanks lady's. You made our annual tradition of coming to your restaurant. Our server Luke rocked. Cheers and Merry Christmas! :-D
(5)
Alexander M.
I gotta tell ya! I am definitely a Chinese food fan. This restuarant does a fantastic job with presentation, atmosphere and service. The food is actually quite good. I was a little disappointed with the portion size but that was really gripe. I was surprised how many people were here so it must be a popular locale. More importantly, I was introduced to the Belmar area in Lakewood which I think will become my stomping grounds if I move. All and all, this place is A-OK!
(3)
Syl M.
Food looks lovely but could use a bit more spice. Really like the decor and friendly staff.
(3)
Maria N.
I went there for dinner with my friend the other day. We ordered hot and sour soup, lettuce wraps, and the kung pao chicken. hot and sour soup: it wasn't even hot or even close to being warm. We ordered a bowl and had to sips and had to push them to the side. The waiter was nice enough of take it off our bill. lettuce wraps: honestly. If i were to go here again, this is the only thing that i would order kung pao chicken: i think I could have made better chicken microwaving the kung pao chicken they sell at target. it was dry and nothing special. And the rice was disgusting. we didn't finish anything. I'm definitely not coming back.
(1)
Ciara G.
Frank don't judge us bc we ordered pretty much the entire menu at 3pm in the afternoon. I'm kidding, I'm kidding. But Frank, come on, I know you judged us just a little. I was 100% against chain restaurant dining in D-Co but Finny wanted PF Chang's and since he had been a trooper eating at all the joints I wanted to eat at, I put my pouty pants aside and went to town on some Chinese food. I have not been to a PFC's since my 23rd birthday. You all know my age so you do the math. As I said we pretty much ordered the whole menu. Since we dined so early we were able to partake in their HH pricing on appetizers. We started off with 2 orders of Lettuce Wraps, Crispy Green Beans, Bacon and Egg Siu Mai, Potstickers and a Chicken Flatbread (regular menu). Their Lettuce Wraps are always a solid choice. Crispy Green Beans were quite addicting. The Bacon and Egg Siu Mai were a surprisingly tasty treat. Pass on the Potstickers (unless you get them pan fried) and pass on the Flatbread. It was a bad Asian impersonation of a "quesadilla". For my meal I went for the Sesame Chicken Lunch Bowl and opted for the brown rice. This dish had a spicy symbol next to it but each bite was super sweet. It was tasty but I wanted spicy so I wasn't digging the sweetness. But you know if you are at PF Chang's you are really here for the Fried Banana Springroll dessert. Seriously, coconut pineapple ice cream?! Enough said. Even though Frank judged us to the max he was very personable and attentive. He kept on top of our empty plates and cleared them away and our beverages were always kept full. Plus he gave us the ok to climb on the giant horse outside for a photo opt if we chose so.
(3)
Jeff S.
Many people give me weird looks when I say this, but I'm not much of a fan of Chinese food. It always sounds far better than it tastes, and I tend to feel pretty close to terrible after I put it in my body. P.F. Changs is one of the two exceptions. The food actually tastes good, as if it's prepared properly, is of good quality, and the sauces are flavorful and not smothering the food to hide low quality meat or veggies. We came here Sunday night for dinner, and were able to grab a spot in the bar and avoid waiting. Everyone was very friendly, service was prompt, and our dishes, the Mongolian Beef and Sesame Chicken, were consistent with what I like about Changs. They also have a pretty good bar selection. We left full and happy and in the holiday spirit. This is a good consistent meal for a chain restaurant.
(4)
Victor B.
I had not previously eaten at the Alameda location and I am not sure if I will be going back or not. While the other locations offer up good service any time of day, my girlfriend and I had to wait about 15 minutes or so after being seated before someone even acknowledged our presence. I would understand if it were a busy, busy Saturday or Friday night but it was on a weekday during lunch time. With that being said, the food was ok. I had the Manchurian Beef and felt I received more rice than beef so that was a bit of a disappointment. While the service and offering here was sub-par, it won't detract from my visiting the other locations....I however, will probably not be returning to the Belmar restaurant,
(2)
Alberto B.
WOW! That's all I have to say! First time trying PF Changs and boy, was I impressed! I met up with some friends for a birthday dinner, and as always, I was fashionably late. I walked in, saw my friends and joined them at the table. Immediately our server, Cody, came by and greeted me very politely and formally. Right away I thought, "this guy is getting a BIG tip." We ordered our food, I got the Kung Pao Chicken with white rice. The portion size was a bit smaller than I had hoped, but upon taking my first bite, I almost cried because the chicken and my taste buds were doing a joyous dance in my mouth. It was a very emotional time. Our food runner, much like Cody, was very polite and I was very impressed by the service. I feel horrible I forgot his name. The manager also came by and asked how our food was and how we were doing, which I've come to appreciate. We also had The Great Wall of Chocolate Cake for dessert which was DIVINE. Oh and did I mention we came in half an hour before closing? Yeah, we were those a-holes. I used to be a server and I remember how much I hated people that would come in right before closing, but Cody gave us excellent service despite this. All around a great dinner. Great food, beautiful decor, and FANTASTIC service. Definitely recommend you eat here.
(5)
Nicole W.
Yes it's a chain, yes it is in suburban shopping mecca... but i love it. Always the same food, and this one is rarely crowded. So that's a double yes in my book! Staff is usually very friendly, there is a ton of seating, you can get in and out relatively quickly. I always go for the spicy eggplant. and we split the crab rangoons and get the table dipping sauce hot! Parking is weird, as in you have to park behind wells fargo and then walk thru the shopping area to get there, but that's ok with me!
(4)
john W.
I'm sure there's no actual chinese people involved in anything served here, but it's good and it's consistent. I don't usually seek PF out, but it's great in a "I don't know what I want, but I know i'll enjoy some good chinese" way. Kung pao chicken is well done, and actually has some nice heat
(4)
Linda M.
The crispy honey shrimp was not crispy or good-seems to have gone down hill. The crispy honey shrimp was not crispy or good-seems to have gone down hill.
(1)
David S.
Great food. waitress was nice but inexperienced. Smaller portions for the Mongolian beef I ordered but was still satisfying
(4)
Tiffany W.
I had not eaten at P.F. Chang's in a really long time before this past December and then in-person last night. After this I probably won't ever again. The bosses ordered appetizers from the Chang's downtown for my work's "holiday party" back in December; I thought the same thing that day that I thought last night, "Holy salt, Batman." Is this REALLY what "typical Amurkins" enjoy? Blech! I visited this location on request of an old work friend wanting to meet up (and she's apparently of the chain-only persuasion). Sadly, I'm thinking now the other option of Elephant Bar would have been the better choice... I ordered Ma Po Tofu, the only thing I ever get at Chang's because it's reminiscent of the duck my Chinese grandmother used to make. However, I don't know if it's because it's changed, it was this location's, or I just haven't had it in so long but it was certainly not as good as I remember. Every bite was a squishy little oil-sopped sponge of salty disappointment. I was tempted to add a third star for the perfection of the lightly-steamed (possibly par-boiled) broccoli that accompanies the tofu, but my water-retentive fingers argued otherwise. Also, they offer a choice of white or brown rice, with no extra charge for brown (unlike most places), but considering the price of their meat dishes this place is still coming out WAY on top, brown rice charge or not. $13.75 for a single serving of some-kind-of-sweet-fatty chicken that The Dude ordered. Seriously? People pay that much money for this kind of crap? And the happy hour is only so-so. I suppose, if it came down to it, and meeting an old friend here or not at all was the only option, I'd go. But only for the happy hour, and probably only for one drink. And maybe one limited-menu HH item, priced "especially for happy hour", but at the price that it really should be all day long so that it's not such a freakin' rip-off. C'mon Amurka. Stop letting places like P.F. Chang's and On the Border represent what could and should be really fantastic ethnic cuisines. This is a total bastardization of what Chinese food is; just because it's Chinese doesn't mean the only flavor profile is SALT. Stand up. Send a message. And give me liberty, or give me ...some hole-in-the-wall mom-and-pop Chinese restaurant that does it right for a better price and more sincere ambiance. The Ikea lantern lighting and terracotta horses aren't fooling me!
(2)
Ami R.
About 10 of us went for a friend's birthday dinner. It was cute that all the waitstaff signed a card for my friend. It started off bad when it took my friends 15 minutes to get their first beer. Me on the other hand just wanted my usual. They were out of Seagrams 7 and Crowne Royal. How does that happen??? Excuse me, time to find a new bar manager. The food was good like it always is at PF Chang's.....nice portions too. I will give it to the waiter, he did pretty good considering the motley crew he was waiting on.
(3)
Tessa A.
Food is good, not bad but nothing amazing. Crab wontons are mediocre, beef and broccoli was great. Kung pao chicken is okay. We got the $40 dinner for two and in the future I'd go to a Chinese restaurant and get much better food for less.
(2)
Sara S.
Okay where do I begin??? Well let's start with the egg drop soup. It was just, weird. It almost had a beef broth flavor to it and had a brown color to it, which is NOT right for egg drop soup. No joke, almost the color of my boyfriend's hot and sour soup. I always wonder how people like our server get jobs in a place where people are paying for you based on how they are treated. I think this guy said maybe 5 words the whole time. He was so quiet, everyone in my party of 4 noticed how inattentive he was. My boyfriend and I did the 2 for $40 meal deal which come with two soups, one app to share, 2 entrees, and a dessert to share. For my entree, I had the pork lo mein. It was good, but definitely not the best I've had. My boyfriend had the sesame chicken which is supposed to be spicy, right? If I can eat it, then it is NOT spicy. It has that symbol on the menu indicating it is spicy, but yeah, I think they forgot to put the red chile sauce on it. The other couple that was with us had the sweet and sour chicken which was NOT good. All of us at the table tried it, and we all agreed there was something off about it. They took it off our final bill, and offered to cook something else, but Tasha was completely turned off by then. The other entree they ordered had shrimp in it which was pretty tasty. I was hoping a supervisor or a manager would be around to ask how our meal was so we could just tell him that the waiter was painfully quiet, barely came to our table, and quite frankly, we have no idea how he has a job in customer service, but no one ever did. I hate to admit it, but the food runner bringing entrees to people's table should have been waiting tables 100 times over our server. He was personable and cheerful. Not like the other guy. We shared the shrimp dumplings for our appetizer which were really good. That's the one star for my rating. The other star is for the banana spring roll dessert which was really good, despite being really full, I still ate quite a bit of it. The other star was for the exceptional drinks that we had. I had a pink lemonade drink that was really good, and dare I say, was the best part of the ENTIRE meal!
(2)
Samantha E.
No love for this PF Chang's location? I've been here several times-- for dinner with the boyfriend and other friends, for a quick lunch, and for a post-hair-appointment snack at happy hour. Every time the food has been great-- not super-amazing-authentic, but predictable and delicious PF Chang's food. My favorites are the orange peel entrees, Mongolian beef, lettuce wraps, and pepper steak at lunch. Service has always been friendly and pretty quick. It's on the expensive side, but the dinner-for-two and lunch bowls are both a good deal. I'm a fan.
(4)
Bruce D.
Typical chain food. Nothing special, over priced and under plated, the ton of salt is free.
(2)
Sarah P.
Like lipstick on a pig. PF Chang's specialized in "sophisticated" Americanized Chinese food that completely fails to impress me. Sure, they might have healthier options than your average take-out joint, but they are just as uninspired as your next theme restaurant chain. The service is not bad but not outstanding. The menu options are limited for dietary restrictions, and the prices aren't marvelous.
(2)
Jenny C.
I've only ever had take-out from this location. The take out counter usually does pretty well. There is only one time they didn't have our (work) order ready on time. The manager was apologetic about it, which was nice. The food is generally good, although we've had times where it was kind of blah. If you sign up for their card, you get a 10% discount plus other deals for take-out which are pretty good (usually 20% off). The food is kinda pricey, but I think it's pretty good quality most of the time. They allow you to make customizations without a hassle, which is good for those with strict dietary requirements. One of their employees even told me the fortune cookies are not vegan (due to a coworker having a special order). That's pride in knowing their product right there. Awesome. One star taken off for inconsistent food quality in take-out orders, and for the rare exploding container.
(4)
Margaret C.
Friend's birthday party. Recently. Shared those crab won ton appetizers with someone. I realize crab won tons are not even remotely the essence of fine Chinese cuisine. Given that realization, these were possibly the very worst crab won tons I have ever tried to eat. The funny thing is, they sounded scrumptious as described on the menu, and looked delightful on the plate as they were presented at the table. But one of us was given 8 on their plate while the other received 5, yet we both ordered the same appetizer. The waitress was a bit overwhelmed with our large table of people which is understandable so we just made our won ton plates even via exchange. But they did not taste good. I have had better won tons everywhere I've ever eaten other than PF Chang's. And you know me...I am not exactly the finicky or entitled sort. In hindsight, which is always 50/50, I should have returned 'em. Also ordered the lemon chicken. This was priced at $12+ and did not include anything other than chicken, lemon sauce, and a bowl of white or brown rice that was shared at our end of the table, among 6 or so people. It was not a generous portion and I did not like the texture of it or the sauce. The atmosphere here was clearly intended to be upscale, located appropriately in Lakewood's tony little neo-downtownish section of Bel Mar. I'll tell you this, it made me totally treasure my dear little neighborhood restaurant, the China Gourmet, in Boulder. In ways they are not comparable and in ways they are. I was sitting at a table with 20 or more people and it looked like they all were really enjoying their meals. Perhaps I am just always an anomaly, whether I wannabe or not? Hmmmm.....
(3)
Nicole B.
I must say that I have only been to PF Changs a few times because they charge a lot of money for so/so food. My friend and I went there for lunch the other day and she wanted her meal served with steamed broccoli instead of white rice. She has gestational diabetes and the carbs throw her out of wack. The server wasn't sure if he could do it so he asked the manager who said no. My friend asked to cancel the rice and just order the broccoli anyways. The smallest side of broccoli then came out with her meal and when we got the bill they had charged $4.00 for it! I can understand charging a single dollar for the substitution but four was just ridiculous. Needless to say I will avoid this restaurant. The food isn't worth it and the customer service is severely lacking.
(2)
Danielle K.
After asking the bartender's opinion between two drinks on the happy hour menu (a plus because Ted's across the street does NOT have happy hour) he completely misguided us... & it went something like this... "How is the ginger lime mojito?" I think his words were "If you like rum, you'll like it." Who likes rum & orders a mixed cocktail? "Okay how does the the mai tai compare?" "It's good if you like Mai Tais." Really? Haven't you tried the drinks you make? Anyway-Not surprising because someone else actually made them & served them! After 12 minutes (timed of course) we get our drinks as she is floundering in orders in what appears to be an empty bar! Perhaps they are in need of bartending staff? We order 4 appetizers from the happy hour menu & 20 minutes later they arrive. Honestly they were quite tasty, the Ahi tuna crisp was awesome, great tuna & good flavor. The pork & vegetarian dumplings were also good (I recommend the pork) & the dynamite shrimp were my favorite! We had to flag her over twice for another round & ended up asking the bar back for water. I would recommend their happy hour but beware of potential staffing shortages
(2)
Sorry, No Coupons available for this restaurant.
Address :7210 West Alameda Avenue
Lakewood, CO, 80226
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Amy M.
This was a terrible experience and because of it we will not return! I'll do my best to keep it short.... Get to the table just fine, however, once we are there we are not greeted for close to ten minutes! I mean seriously, we're talking like four servers and a manager, all within viewing range, and not one of them notices us sitting there without any service? You have to be out of your minds! And the strangest part of it all, was the manager, who was a very well-dressed very young-looking fella walked past us like 3 times and seemed not busy at all! Surely he should have noticed us and stopped by to say hi and figure out what the problem is. So finally, a gal comes up to us and says, "can I get you guys some drinks?" Not, "sorry for the wait" or "have you been here long" or "hi guys, how are you tonight?" But just, "can I get you something to drink?" So we politely told her (we give everyone a 2nd chance) what we wanted to drink and that we were ready to order. Without a smile she took our order and left. Our drinks then took longer than they should at a restaurant but finally came. Now, here's where I should mention, this place didn't even look that busy! I mean, if it was slammed and the girl was sweating bullets or something I could totally understand... but this was just BAD SERVICE because of a bad attitude. That's the worst. The food was average, as it always is, but at least the food is the consistent part of the experience. We use to go because at least you knew what to expect with the food (and Lakewood doesn't have a ton of options), but bad service is one thing we can not deal with. I can have any meal at home... I go out for the experience, and good people are the only way to make for a good experience. So any way, to sum it up, the rest of the night was the same... late to ask about second drinks... late to clear plates.... no smiles no friendly chat.... and a manager that keeps walking by with no acknowledgement that we are not enjoying ourselves. So long story short: I DO NOT RECOMMEND THIS PLACE AND WE WILL NOT BE BACK. I'd just hate for anyone else to go through this terrible ordeal. Seriously, dining out is suppose to be such a pleasant experience, that's why we all love to do it and pay so much for it. Take your hard earned dollar elsewhere.
(1)Gordon F.
Honestly I enjoy Panda Express much more than PF Changs. But my sister used to work there so I went a lot and tried most of the items on the menu and the one thing I would go back there for is the lettuce wraps. They are just amazing.
(3)Evey M.
Are you kidding me 45 minutes to get into a chain. Would you wait 45 minutes to eat at Applebees? How about TGI Fridays? No I didn't think so. I didn't either. However, I am of the mind to try again. I went back a few weeks later to eat. No wait to get in and then I discovered why: service is terrible, food is outrageously expensive and the quality of the food is terrible... so terrible I wanted to write another word. I will not ever go back there.
(1)A. Lias ..
My friends would say I'm the last one to go to a chain restaurant - and I would say - I'm the last one to write a review for one. But, here I am fat and happy from a wonderful meal and feeling the need to Yelp it. We went to the PF Changs at Belmar for a birthday gathering. Ten people, ten great dishes of large portions - with excellent service. We were there later in the evening - but the kitchen put out a wonderful spread, and as another reviewer commented, they have many gluten free options. (not an issue for me... but one friend was in heaven at seeing so many choices.) So here is a nice surprise - our checks all came separate. Now, I'm not sure if someone in our group asked for it - but dang that was nice. I can't remember when I sat down at a big group when we were all handed our own little tabs. (I am so used to the "let's just all split it - whether you're drinking or not" - which is pretty much standard in Foodies) I would hate to type this in and find out it's not the restaurant policy but geeze it probably wasn't that tough for them to do, and it really put the icing on the cake as far as the service goes. Silly thing to glow about - but the Hot Fish really Rocked too!!!
(5)sydney s.
word- this place is bomb. when my family or my boyfriend and i want to go to a nice place we go there. there lettuce wraps are amazing and their dan dan noodles even better. the service is unbelievable, how they show u each signature sauce or whatever and even mix it for you. i have never been dissapointed there and will continue goin there
(4)Trevor F.
Pf changs is still great but this is by far the worst experince I've had at a Pf Changs, the food was good as always but the service here is pretty bad, We spent prolly 2 hours here not because we wanted to but because that's how slow the service is there and there was only 3 tables of customers. I will steer clean of this Chang's next time I'm in this area.
(3)Robin B.
I have nothing but love for PF Chang's and our server. I'd made a reservation for 8 people and we ended up with 11. Every time our server came back to the table we had added another person. She didn't even skip a beat, just kept on keeping on with bringing our drinks and taking dinner orders. Not to mention we were in a time crunch. I ordered the Coconut Curry with tofu which was absolutely fantastic. Tofu lightly seared with a amazingly creamy curry and just the right amount of coconut to make this a super tasty dish that made my taste buds sing "oh happy day". Seems like PF Chang's recipe for success is ---- Crazy accommodating service + Wonderfully prepared dishes = Satisfied customers
(5)Tres B.
I stopped in here for a quick bite because I love their kung pao chicken .. It was good! And try the Northern spare ribs, always outstanding. Being alone I sat at the bar and noticed they have ridiculously small TV mounted way above the bar. I'm talking 19" TV eleven feet high and to scale in this big building its just ridiculous. You can barely see the things. And now we come to the "Stupid Sh*t Employees Say" section of the review. I remarked to the bartender that their TVs were small and she retorted with a condescending scoff. "Have you noticed the economy is bad?! We're not going to be upgrading TVs anytime soon" First, is the economy so bad that the always busy PF Changs can't afford a $600 flat screen from Walmart? Is PF Changs hurting that badly? Why would you not just say, "I'll mention that to a manager?, Or "Its an issue we hope to fix soon". Its funny how a snotty or ignorant remark can tamp down an otherwise nice experience..
(3)Capt. Scott G.
Tried to get in on Christmas Eve short notice. Dawn took care of us despite under an enormous reservation load. Wow! The other manager I know....Darcy was there and gave a warm welcome as well. What a dynamic duo! Thanks lady's. You made our annual tradition of coming to your restaurant. Our server Luke rocked. Cheers and Merry Christmas! :-D
(5)Alexander M.
I gotta tell ya! I am definitely a Chinese food fan. This restuarant does a fantastic job with presentation, atmosphere and service. The food is actually quite good. I was a little disappointed with the portion size but that was really gripe. I was surprised how many people were here so it must be a popular locale. More importantly, I was introduced to the Belmar area in Lakewood which I think will become my stomping grounds if I move. All and all, this place is A-OK!
(3)Syl M.
Food looks lovely but could use a bit more spice. Really like the decor and friendly staff.
(3)Maria N.
I went there for dinner with my friend the other day. We ordered hot and sour soup, lettuce wraps, and the kung pao chicken. hot and sour soup: it wasn't even hot or even close to being warm. We ordered a bowl and had to sips and had to push them to the side. The waiter was nice enough of take it off our bill. lettuce wraps: honestly. If i were to go here again, this is the only thing that i would order kung pao chicken: i think I could have made better chicken microwaving the kung pao chicken they sell at target. it was dry and nothing special. And the rice was disgusting. we didn't finish anything. I'm definitely not coming back.
(1)Randi D.
I'm a fan of P.F. Changs's already, so I'm just giving a shout out to the location I visited in Belmar / Lakewood. The staff there is always great. The food is very consistent - so if you like something, you'll like it when you get it again. The staff in Belmar was great about everything. They did make a slight error on our order, but fixed it quickly and at no charge.
(4)Lauralyn T.
Love P.F. Chang's . . but wasn't a fan of this particular restaurant. Disappointed that our favorite dish (scallops) was no longer on the menu . . server attempted to interest us in their new offerings . . again, not a fan. Seemed like a good deal of time passed before receiving our appetisers , and when we received our entree, the brown rice for 3 was contained in a fairly small bowl. Food is still great . . .
(3)Stephanie P.
I love this place!!! Every time I come here I have amazing service. I am celiac and they appreciate me as a customer! I love how they do not make me feel unwanted for my special orders. The bartenders are super attentive. I love the Asian pear mojito. My server last time was GREAT! I got the shaking beef, was told it was spicy, but it's not lol. I think I'm going to try the Mongolian beef this time! Keep up the great work!
(5)Philip C.
Absolutely love this place. My fiance and I eat here at least once a month usually for lunch. Service is good quick and the food is consistently good. 2 thumbs up
(4)Alberto B.
WOW! That's all I have to say! First time trying PF Changs and boy, was I impressed! I met up with some friends for a birthday dinner, and as always, I was fashionably late. I walked in, saw my friends and joined them at the table. Immediately our server, Cody, came by and greeted me very politely and formally. Right away I thought, "this guy is getting a BIG tip." We ordered our food, I got the Kung Pao Chicken with white rice. The portion size was a bit smaller than I had hoped, but upon taking my first bite, I almost cried because the chicken and my taste buds were doing a joyous dance in my mouth. It was a very emotional time. Our food runner, much like Cody, was very polite and I was very impressed by the service. I feel horrible I forgot his name. The manager also came by and asked how our food was and how we were doing, which I've come to appreciate. We also had The Great Wall of Chocolate Cake for dessert which was DIVINE. Oh and did I mention we came in half an hour before closing? Yeah, we were those a-holes. I used to be a server and I remember how much I hated people that would come in right before closing, but Cody gave us excellent service despite this. All around a great dinner. Great food, beautiful decor, and FANTASTIC service. Definitely recommend you eat here.
(5)Sarah B.
Ordered everything at once, drinks, dinner and apps. Took forever for our drinks and only one app came out. I must agree with the rest of the comments...service is not the greatest.
(3)Leigh P.
Food was amazing. However the service was shameful. I love PF Chang's but I've never experienced such poor service. Thank goodness for the (I'm assuming manager) Seth who came to out table, too our order, told us who our server was who finally delivered the drinks we ordered from Seth. Then Seth delivered our food and brought us our check. THEN we saw the server one more time when she delivered our check back to be signed. How this girl has a job there, is beyond me. They were not that busy either.
(3)Markie L.
My girl and I love Chang's but this location is really hit and miss with service. And tonight they were BRUTAL with both service and food. Sometimes on a slow night a restaurant can have a low sense of urgency. It happens. But dang! We sat in the bar area and had after our main course came we were left alone for about 20 minutes. Had to wave someone down at the bar to order and additional brown rice which came out dry and overcooked. It obviously had been prepared hours ago. We told our server and she said "Oh." We came here because it's in our neighborhood but can unequivocally tell you this place is off it's game. If you want Changs go downtown or Park Meadows.
(1)Neda A.
The chicken lettuce wraps are definitely something you need to try here. They are just loaded with amazing flavors and the sauce that it comes with is delicious. I ordered the peppered braised beef and it was great. The beef was thinly sliced and full of flavor. It came with brocollini, potatoes, cabbage, and Fresno peppers. The peppers were quite spicy do avoid them if you don't like spicy. My boyfriend ordered the firecracker chicken. His had an unusual taste to it. He liked it but I didn't. I think it might have been the pineapple taste I didn't like. Our waiter was super friendly, helpful, and funny. The one thing I didn't really appreciate was two workers were all over each other the whole time we were there. We thought that was a bit unprofessional. Other than that, it was a great experience.
(4)Cindy L.
I find the chain very consistent no matter which one you go to. Their service is friendly, prompt, and very good. Their restaurant is cute inside. -- I wish their food was better than so-so. Not awful, but not good either and priced a little too high for what it is. Every entree should be a dollar or two cheaper. Not enough to dissuade me from ordering it, I just wished it was better food. Walnut Shrimp with Melon - Meh. Shaking Beef - Meh. Beef with Broccoli - Meh. Their food probably deserves closer to 2 1/2 stars, but their superior service upgrades them to a 3.
(3)Lily S.
I came back to try the Summer Menu because I'm a sucker for "upgraded" quinoa. Yep, I'm talking about PF Chang's Summer Vegetable Quinoa "Fried Rice" (Wok-toasted quinoa with sunburst squash, mango, tomatoes and snow peas, topped with a sunny-side egg). The color of the dish was so appealing and when our server cut into the very runny yolk of the sunny-side egg, making the good stuff oozing out and getting absorbed into the bowl of grain, I could not wait to dig into it. Just like I imagined, the dish was full of flavor and was great as left over for the day after, though it's a tad greasy, I didn't care, ate the leftover with a spoon without even reheating it! I did not care about the mango dices so I picked those out and threw in the left over peanuts from my favorite PF Chang's entree - Kung Pao Scallops, which kicked the quinoa up a notch by bringing in some of the spiciness. I could not get enough of this and really hope they keep it as a permanent menu item!!! The rest of the meal was great too. We were so in love with the Chang style spare ribs from before that as soon as we saw a new kind of ribs in the Appetizer section - "Northern Style Spare Ribs, served with five spice rub" - we ordered that and could not believe it turned out even better. Guess we'll have to get both ribs next time! The rest of our party really enjoyed the Oolong Tea Marinated Chilean Sea Bass but I thought I could taste the bitterness from the tea a little too much, so I worked on the Kung Pao Scallops instead, they were great with brown rice! One thing none of us would order again is the Crab Fried Rice. It was spicy and you couldn't taste the crab meat. For seafood fried rice, I recommend going to a more authentic Chinese restaurant (such as Super Star Asian Cuisine) and order their signature "Egg White and Dry Scallop Fried Rice", it's fluffy, light, and full of delight! I digress, we ended our meal at PF Chang's with cheesecake. Glad to see they kept the mini dessert offerings. It's such a dilemma for me though, on one hand I'm excited to see 6 different mini dessert choices, on the other hand it was hard to pick out 2 or 3 and not feel back about leaving the rest behind. lol. I know, I'll just come back to try them all! It was a full house that night but service was smooth. We could not be happier.
(4)Mariza V.
I don't frequent PF Changs as often as I would like because they are pricey, however their lunch menus are doable, and their vegetarian options are tasty. Friday and Saturday nights, they are VERY busy, don't show up in a hurry, and you will still enjoy the experience.
(4)Carol W.
Always good and the service was exceptional as usual. Five of us for lunch and each one ordered different selections from the lunch menu. I prefer to order appetizers to share but this crowd was not into sharing so I was stuck with whatever I chose and a good choice that was. The shrimp with lobster sauce and white rice followed egg drop soup and the portions were so large we had take homes.
(3)Duffman D.
I don't care if it's a chain. I could eat here every day for the rest of my life. Enough said.
(5)Holly M.
Meh - Went to dinner here last night ...what can I say ...The hostess was kinda rude ..maybe she doesn't like her job- fair enough We are sat and and the waitress was nice but maybe she has too many tables because we sat around for a long time ... Our drinks took forever to come out - Our food took forever to come out - Our check took forever to come out- The entrees were good enough and the the place itself is nice ... I honestly feel the value of the food and service was not over 70.00 dollars for three people .... Other PF Changs are lovely - I wonder if this was just an off night - I hope not ... Pretty sure we will just check out the others - too many good places to eat around here - I still like PF - oh well
(3)Resh P.
Service was excellent! Food was delicious! Had left overs for work the next day. Can't go wrong w the chicken lettuce wraps. Our waiter was very attentive & patient w my little family. We njoyed our dinner. Thank you!
(4)Rex B.
This was my first time eating at this location. I've eaten at the downtown Denver location twice and the food has been great. I ordered the same exact dish at this location and it was nothing like the dish I got 2 weeks ago from the downtown location. It should be simple to fix Chang's Spicy Chicken where it taste fresh and spicy. This was bland and dry. What a waste of $20. I will never eat at this location again! I finished every bite of the two order from the other location. This food isn't even edible covered in chili paste.
(1)Craig P.
So it's a chain... So it's not what many would call authentic Asian food... I say so what! Whatever style you want to call the food the bottom line is it is super tasty. We ALWAYS enjoy Chang's and are longtime repeat customers. We always know what we are going to get which is super good food and service is a decently fun atmosphere. Honestly we love this place.
(4)Christian W.
Bartender was awesome, really helpful and professional, but the pad Thai was the worst I've ever had in my life. I get it, you're a chain. I also understand that you're not a Thai place. With that being said, at least ATTEMPT to have some resemblance of this traditional dish if it's in your menu. Did I mention it was $16.50? If I could go back in time and use that money to buy 2 delicious entrees at US Thai I would. Just really sad when a place doesn't even try because of their name and status as a chain.
(1)Michael P.
This used to a great place. But Changs had made several changes that has taken away a lot of the uniqueness of this chain. They may be minor points to some but we don't like the changes. 1st, they have gone to cheap wood chopsticks like every other Chinese restaurant around. The server told me he had no idea why they changed but he guessed it was probably because people stole the others! They also did away with mixing a special sauce for you at the table. That was a nice touch that we miss. Finally, there has been a steady increase in prices. Really... 17.00 for lunch on a Saturday! The service has always been hit or miss but our visit this week was more miss. We may go back but it will no longer be a regular place for us. It's now just another chain restarant with no distinguishing features.
(3)Andy M.
I have successfully avoided PF Changs for years. Oh sure, I ate at one a few years ago, and didn't like it. Last night was equally as dismal. Formula chain dreck. Had to go for business dinner meeting. Couldn't talk 'em out of it. Order cold sake. They brought it to me in ... A Wine Glass. Sake in a freaking wine glass. I knew I was in for a long night. Got a headache from the crappy sake. Never get headaches from sake. My wife ordered a Ginger Mojito, which was sickeningly sweet, and totally lacking in flavor. I ordered Coconut Curry Veggies. My wife ordered Kung Pao Shrimp. There was no zip in the shrimp, and little to no curry or coconut in the veggies. The tofu with the veggies was like eating tiny cooked sponges, which squirted disgusting liquid when chewed. Thankfully, nobody wanted dessert. Supposedly an "Asian" restaurant, right? Every server was some Elmer's Glue-looking suburban white kid. The only Asian face in the place was sitting at our table. Look, our server was over-the-top pleasant, but at least he was making an effort. Frankly, he is the only reason I'm giving them 2 stars instead of 1. You know what this place really is? It's Fake Asian Food For Pastie White Folks. Yuckapoo.
(2)Ciara G.
Frank don't judge us bc we ordered pretty much the entire menu at 3pm in the afternoon. I'm kidding, I'm kidding. But Frank, come on, I know you judged us just a little. I was 100% against chain restaurant dining in D-Co but Finny wanted PF Chang's and since he had been a trooper eating at all the joints I wanted to eat at, I put my pouty pants aside and went to town on some Chinese food. I have not been to a PFC's since my 23rd birthday. You all know my age so you do the math. As I said we pretty much ordered the whole menu. Since we dined so early we were able to partake in their HH pricing on appetizers. We started off with 2 orders of Lettuce Wraps, Crispy Green Beans, Bacon and Egg Siu Mai, Potstickers and a Chicken Flatbread (regular menu). Their Lettuce Wraps are always a solid choice. Crispy Green Beans were quite addicting. The Bacon and Egg Siu Mai were a surprisingly tasty treat. Pass on the Potstickers (unless you get them pan fried) and pass on the Flatbread. It was a bad Asian impersonation of a "quesadilla". For my meal I went for the Sesame Chicken Lunch Bowl and opted for the brown rice. This dish had a spicy symbol next to it but each bite was super sweet. It was tasty but I wanted spicy so I wasn't digging the sweetness. But you know if you are at PF Chang's you are really here for the Fried Banana Springroll dessert. Seriously, coconut pineapple ice cream?! Enough said. Even though Frank judged us to the max he was very personable and attentive. He kept on top of our empty plates and cleared them away and our beverages were always kept full. Plus he gave us the ok to climb on the giant horse outside for a photo opt if we chose so.
(3)Jeff S.
Many people give me weird looks when I say this, but I'm not much of a fan of Chinese food. It always sounds far better than it tastes, and I tend to feel pretty close to terrible after I put it in my body. P.F. Changs is one of the two exceptions. The food actually tastes good, as if it's prepared properly, is of good quality, and the sauces are flavorful and not smothering the food to hide low quality meat or veggies. We came here Sunday night for dinner, and were able to grab a spot in the bar and avoid waiting. Everyone was very friendly, service was prompt, and our dishes, the Mongolian Beef and Sesame Chicken, were consistent with what I like about Changs. They also have a pretty good bar selection. We left full and happy and in the holiday spirit. This is a good consistent meal for a chain restaurant.
(4)Victor B.
I had not previously eaten at the Alameda location and I am not sure if I will be going back or not. While the other locations offer up good service any time of day, my girlfriend and I had to wait about 15 minutes or so after being seated before someone even acknowledged our presence. I would understand if it were a busy, busy Saturday or Friday night but it was on a weekday during lunch time. With that being said, the food was ok. I had the Manchurian Beef and felt I received more rice than beef so that was a bit of a disappointment. While the service and offering here was sub-par, it won't detract from my visiting the other locations....I however, will probably not be returning to the Belmar restaurant,
(2)Tiffany W.
I had not eaten at P.F. Chang's in a really long time before this past December and then in-person last night. After this I probably won't ever again. The bosses ordered appetizers from the Chang's downtown for my work's "holiday party" back in December; I thought the same thing that day that I thought last night, "Holy salt, Batman." Is this REALLY what "typical Amurkins" enjoy? Blech! I visited this location on request of an old work friend wanting to meet up (and she's apparently of the chain-only persuasion). Sadly, I'm thinking now the other option of Elephant Bar would have been the better choice... I ordered Ma Po Tofu, the only thing I ever get at Chang's because it's reminiscent of the duck my Chinese grandmother used to make. However, I don't know if it's because it's changed, it was this location's, or I just haven't had it in so long but it was certainly not as good as I remember. Every bite was a squishy little oil-sopped sponge of salty disappointment. I was tempted to add a third star for the perfection of the lightly-steamed (possibly par-boiled) broccoli that accompanies the tofu, but my water-retentive fingers argued otherwise. Also, they offer a choice of white or brown rice, with no extra charge for brown (unlike most places), but considering the price of their meat dishes this place is still coming out WAY on top, brown rice charge or not. $13.75 for a single serving of some-kind-of-sweet-fatty chicken that The Dude ordered. Seriously? People pay that much money for this kind of crap? And the happy hour is only so-so. I suppose, if it came down to it, and meeting an old friend here or not at all was the only option, I'd go. But only for the happy hour, and probably only for one drink. And maybe one limited-menu HH item, priced "especially for happy hour", but at the price that it really should be all day long so that it's not such a freakin' rip-off. C'mon Amurka. Stop letting places like P.F. Chang's and On the Border represent what could and should be really fantastic ethnic cuisines. This is a total bastardization of what Chinese food is; just because it's Chinese doesn't mean the only flavor profile is SALT. Stand up. Send a message. And give me liberty, or give me ...some hole-in-the-wall mom-and-pop Chinese restaurant that does it right for a better price and more sincere ambiance. The Ikea lantern lighting and terracotta horses aren't fooling me!
(2)john W.
I'm sure there's no actual chinese people involved in anything served here, but it's good and it's consistent. I don't usually seek PF out, but it's great in a "I don't know what I want, but I know i'll enjoy some good chinese" way. Kung pao chicken is well done, and actually has some nice heat
(4)Linda M.
The crispy honey shrimp was not crispy or good-seems to have gone down hill. The crispy honey shrimp was not crispy or good-seems to have gone down hill.
(1)Nicole W.
Yes it's a chain, yes it is in suburban shopping mecca... but i love it. Always the same food, and this one is rarely crowded. So that's a double yes in my book! Staff is usually very friendly, there is a ton of seating, you can get in and out relatively quickly. I always go for the spicy eggplant. and we split the crab rangoons and get the table dipping sauce hot! Parking is weird, as in you have to park behind wells fargo and then walk thru the shopping area to get there, but that's ok with me!
(4)David S.
Great food. waitress was nice but inexperienced. Smaller portions for the Mongolian beef I ordered but was still satisfying
(4)Ami R.
About 10 of us went for a friend's birthday dinner. It was cute that all the waitstaff signed a card for my friend. It started off bad when it took my friends 15 minutes to get their first beer. Me on the other hand just wanted my usual. They were out of Seagrams 7 and Crowne Royal. How does that happen??? Excuse me, time to find a new bar manager. The food was good like it always is at PF Chang's.....nice portions too. I will give it to the waiter, he did pretty good considering the motley crew he was waiting on.
(3)Tessa A.
Food is good, not bad but nothing amazing. Crab wontons are mediocre, beef and broccoli was great. Kung pao chicken is okay. We got the $40 dinner for two and in the future I'd go to a Chinese restaurant and get much better food for less.
(2)Margaret C.
Friend's birthday party. Recently. Shared those crab won ton appetizers with someone. I realize crab won tons are not even remotely the essence of fine Chinese cuisine. Given that realization, these were possibly the very worst crab won tons I have ever tried to eat. The funny thing is, they sounded scrumptious as described on the menu, and looked delightful on the plate as they were presented at the table. But one of us was given 8 on their plate while the other received 5, yet we both ordered the same appetizer. The waitress was a bit overwhelmed with our large table of people which is understandable so we just made our won ton plates even via exchange. But they did not taste good. I have had better won tons everywhere I've ever eaten other than PF Chang's. And you know me...I am not exactly the finicky or entitled sort. In hindsight, which is always 50/50, I should have returned 'em. Also ordered the lemon chicken. This was priced at $12+ and did not include anything other than chicken, lemon sauce, and a bowl of white or brown rice that was shared at our end of the table, among 6 or so people. It was not a generous portion and I did not like the texture of it or the sauce. The atmosphere here was clearly intended to be upscale, located appropriately in Lakewood's tony little neo-downtownish section of Bel Mar. I'll tell you this, it made me totally treasure my dear little neighborhood restaurant, the China Gourmet, in Boulder. In ways they are not comparable and in ways they are. I was sitting at a table with 20 or more people and it looked like they all were really enjoying their meals. Perhaps I am just always an anomaly, whether I wannabe or not? Hmmmm.....
(3)Nicole B.
I must say that I have only been to PF Changs a few times because they charge a lot of money for so/so food. My friend and I went there for lunch the other day and she wanted her meal served with steamed broccoli instead of white rice. She has gestational diabetes and the carbs throw her out of wack. The server wasn't sure if he could do it so he asked the manager who said no. My friend asked to cancel the rice and just order the broccoli anyways. The smallest side of broccoli then came out with her meal and when we got the bill they had charged $4.00 for it! I can understand charging a single dollar for the substitution but four was just ridiculous. Needless to say I will avoid this restaurant. The food isn't worth it and the customer service is severely lacking.
(2)Jim H.
My gosh, this is the second time I've been to that location with just about the same issues. Why did I go a second time? Because a kid on their birthday wants what she wants. The staff was friendly and attentive, it's NEVER the staff at thislocation. It's the cleanliness and food preparation. I had to send back three of our empty plates for having VISIBLE food particles and obvious grease on the eating surface. The glasses weren't much better, so I just decided to not make an issue due to the birthday. Ever coat a glass in sand? That's what these felt like. The silverware had been appropriately cleaned and it was lunchtime and the first service of the day - so the night shift had cleaned these dishes and failed to use clean water when needed. There's just no excuse, other than laziness, for this. I'm guessing they were in a hurry to leave and their manager isn't doing his/her job. The food? Lukewarm for three of the dishes, none of the listed "crispy" dishes were even approaching not being soggy, and the food temperature was around 110 to my experienced hand. The rice was a congealed mass. Hacking lumps off of what was either badly overcooked hours ago, or never properly prepared in the first place. I expect stickiness, it's NORMAL for rice - but this was just pure garbage. I've worked with rice in bulk, and the only way rice gets this way is throuh improper cooking, or being reused from the night before. I ate it, and it was colder than the food - like it was either left in the steamer overnight and just reheated. The one thing they can do well is the appetizer menu, but it's clearly the single laurel upon which this location rests. I am not at all shocked to read about "F" health department ratings for this restaurant in the areas of cleanlines and food temperatures. The person in control of this is a manager, but clearly they aren't doing a good job.
(1)Shawn S.
Consistantly good food and service. Love the crab wontons!
(4)Cindy S.
if you eat meat, and can have gluten this might be the place for you. We were limited to two items on the menu. One of them has things in it that I can't eat. The second, the meal in question, was the Buddas feast. The vegan gluten free version of this meal is served with a cup of rice, and consists of frozen steamed veggies. There was no sauce, or anything to give it flavor. I can make that at home for pennies.When we asked the server for a sauce she argued with us, and then the manager reluctantly went to see what the kitchen could do for us. There are plenty of gluten free vegan sauce options on the menu, that are meant to be served with the meat dishes, that they could have put on the meal for us without arguing with us. In the end I am sure that was what they did, and it tasted good. I want to know why PF Changs can't make a meal that is a regular menu item that is appetizing to a gluten free vegan. Are rice noodles too difficult to obtain? Also, there is not one thing on the dessert menu that is home made, and not frozen. Chef Ramsey would be horrified!
(2)Sara S.
Okay where do I begin??? Well let's start with the egg drop soup. It was just, weird. It almost had a beef broth flavor to it and had a brown color to it, which is NOT right for egg drop soup. No joke, almost the color of my boyfriend's hot and sour soup. I always wonder how people like our server get jobs in a place where people are paying for you based on how they are treated. I think this guy said maybe 5 words the whole time. He was so quiet, everyone in my party of 4 noticed how inattentive he was. My boyfriend and I did the 2 for $40 meal deal which come with two soups, one app to share, 2 entrees, and a dessert to share. For my entree, I had the pork lo mein. It was good, but definitely not the best I've had. My boyfriend had the sesame chicken which is supposed to be spicy, right? If I can eat it, then it is NOT spicy. It has that symbol on the menu indicating it is spicy, but yeah, I think they forgot to put the red chile sauce on it. The other couple that was with us had the sweet and sour chicken which was NOT good. All of us at the table tried it, and we all agreed there was something off about it. They took it off our final bill, and offered to cook something else, but Tasha was completely turned off by then. The other entree they ordered had shrimp in it which was pretty tasty. I was hoping a supervisor or a manager would be around to ask how our meal was so we could just tell him that the waiter was painfully quiet, barely came to our table, and quite frankly, we have no idea how he has a job in customer service, but no one ever did. I hate to admit it, but the food runner bringing entrees to people's table should have been waiting tables 100 times over our server. He was personable and cheerful. Not like the other guy. We shared the shrimp dumplings for our appetizer which were really good. That's the one star for my rating. The other star is for the banana spring roll dessert which was really good, despite being really full, I still ate quite a bit of it. The other star was for the exceptional drinks that we had. I had a pink lemonade drink that was really good, and dare I say, was the best part of the ENTIRE meal!
(2)Samantha E.
No love for this PF Chang's location? I've been here several times-- for dinner with the boyfriend and other friends, for a quick lunch, and for a post-hair-appointment snack at happy hour. Every time the food has been great-- not super-amazing-authentic, but predictable and delicious PF Chang's food. My favorites are the orange peel entrees, Mongolian beef, lettuce wraps, and pepper steak at lunch. Service has always been friendly and pretty quick. It's on the expensive side, but the dinner-for-two and lunch bowls are both a good deal. I'm a fan.
(4)Bruce D.
Typical chain food. Nothing special, over priced and under plated, the ton of salt is free.
(2)Sarah P.
Like lipstick on a pig. PF Chang's specialized in "sophisticated" Americanized Chinese food that completely fails to impress me. Sure, they might have healthier options than your average take-out joint, but they are just as uninspired as your next theme restaurant chain. The service is not bad but not outstanding. The menu options are limited for dietary restrictions, and the prices aren't marvelous.
(2)Jenny C.
I've only ever had take-out from this location. The take out counter usually does pretty well. There is only one time they didn't have our (work) order ready on time. The manager was apologetic about it, which was nice. The food is generally good, although we've had times where it was kind of blah. If you sign up for their card, you get a 10% discount plus other deals for take-out which are pretty good (usually 20% off). The food is kinda pricey, but I think it's pretty good quality most of the time. They allow you to make customizations without a hassle, which is good for those with strict dietary requirements. One of their employees even told me the fortune cookies are not vegan (due to a coworker having a special order). That's pride in knowing their product right there. Awesome. One star taken off for inconsistent food quality in take-out orders, and for the rare exploding container.
(4)Danielle K.
After asking the bartender's opinion between two drinks on the happy hour menu (a plus because Ted's across the street does NOT have happy hour) he completely misguided us... & it went something like this... "How is the ginger lime mojito?" I think his words were "If you like rum, you'll like it." Who likes rum & orders a mixed cocktail? "Okay how does the the mai tai compare?" "It's good if you like Mai Tais." Really? Haven't you tried the drinks you make? Anyway-Not surprising because someone else actually made them & served them! After 12 minutes (timed of course) we get our drinks as she is floundering in orders in what appears to be an empty bar! Perhaps they are in need of bartending staff? We order 4 appetizers from the happy hour menu & 20 minutes later they arrive. Honestly they were quite tasty, the Ahi tuna crisp was awesome, great tuna & good flavor. The pork & vegetarian dumplings were also good (I recommend the pork) & the dynamite shrimp were my favorite! We had to flag her over twice for another round & ended up asking the bar back for water. I would recommend their happy hour but beware of potential staffing shortages
(2)Michael W.
A friend back in North Carolina warned me not to eat here, but a couple weeks ago me and my wife decided to try it out anyways, our mistake. There's no big reason why P.F. Changs isn't on my good list, it's the small things. Specifically the small things that look like S's with lines going down the middle. Simply put, this place is expensive for what you are actually getting. I'm gonna keep it short and say that this is your around the corner Chinese restaurant dressed up in fast casual restaurant clothes. What I ordered amounted to a 6 or 7 dollar combo platter at a regular Chinese restaurant. Here I paid twice that amount and I feel like I got the same food. Save your money and go to the Chinese place around the corner from where you live and grab a whole lot more food that's just as good for way less.
(2)Rachel M.
Stopped by this PF Changs for lunch before seeing Alice In Wonderland at the nearby theater. Chinese food is more of a favorite for my husband, and since I didn't have a hankering for anything else we went here. Sunday around noon - the joint had maybe 12 other tables occupied as we were ushered through a forest of vacant tabletops to ours. I do recall vocally coveting the cool hanging light fixtures they have over the central dining area. Water was your garden variety water. I was a bit surprised to find they don't offer either Dr. Pepper or Mr. Pibb... and no, considering this isn't a dedicated and authentic place like Domo, I don't think that's an outlandish expectation. I opted for a Pepsi instead. I ordered the Beef Lo Mein, and my husband had the Pepper Steak lunch bowl. Both were tasty without being exceptional, and the service and preparation time were normal to above par. In short... PF Changs is a decent place with decent service and decent meals to offer. Choose this for a lunch outing and you'll have an exceptionally decent experience.
(3)Andrea P.
I'd like to start out by saying I've eaten at many PF Changs, including this one a few times. The first time started out pretty bad, the egg drop soup tasted more like melted down bar of soap...or like someone accidently poured a pound of salt in there. Then we got the food which was less than up to par...yet somehow I still managed to pay for that bar of soap soup even after complaining. I'm not one to go around complaining so I can get free food, even if it was free I wouldn't have eaten more of it. You'd think after that I'd stop going there, but when friends come over to my area they always want to go there, and the only thing that ever turns out good is those little baby desserts. Then there was yesterday: my friend came over "I love PF Changs, let's go there!" so we do, the food was okay, just okay, not great or horrible, but I've had better even from other PF Changs. Mid-way through lunch our tummies begin to hurt, I end up eating only half my lunch bowl, which is not exactly King Kong sized or anything. We skip out on ice cream afterwards as my friend had to go home suddenly. Later I got the text "We shouldn't have gone to PF Changs" to which my tummy agreed. Moral of the story: I probably wouldn't recommend this particular PF Changs. Even if you love PF Changs, you won't love this one. Service is decent, beyond the whole "I don't care it taste like a bag of salt and nothing like egg drop soup you still have to pay for it".
(1)J D.
Great service. Great food. Great drinks. This place rocks. Took a party of 6 here for dinner and was pleasantly surprised they had all new furniture and it looked awesome. Will definitely be back
(5)Emily S.
WOW.. I've heard so many people say this place was pretty good. So, I had to try it out. I live close to the Belmar area and was doing some shopping. I stopped in for happy hour and dinner with my boyfriend. We sat in the bar and enjoyed some beers before dining. The restaurant is nice. Has a really nice theme to it. That's really the only thing I enjoyed about the place. We had the egg rolls for a quick appetizer as we were starving upon arrival. They weren't good at all. I picked up one of them and grease dripped off.. I'm talking, a little puddle on my plate which made the taste completely wrong. Biting into the roll, more grease spits out, and the entire thing tastes like the oil it's fried it.. Really not good. We also shared a couple small dishes as well. We had the Vegetarian Lettuce Wraps and some kind of beef stir fry with snow peas.. Both weren't the worst thing on earth, but really not good, overall. The sauce that the beef was in was really off. I don't know how to explain it... it just tasted weird. The lettuce wraps...were lettuce wraps. Nothing really stood out to me that made them original or anything. I was surprised. I really thought this place would be decent. I hate the fact that I was let down. I also hate how restaurant chains pay so much to have a really nice decorated restaurant, so their prices are higher than they should be. Then to top it off, the food sucks. So you're stuck paying too much for bad food.. That just irks me.
(1)Holly M.
Meh - Went to dinner here last night ...what can I say ...The hostess was kinda rude ..maybe she doesn't like her job- fair enough We are sat and and the waitress was nice but maybe she has too many tables because we sat around for a long time ... Our drinks took forever to come out - Our food took forever to come out - Our check took forever to come out- The entrees were good enough and the the place itself is nice ... I honestly feel the value of the food and service was not over 70.00 dollars for three people .... Other PF Changs are lovely - I wonder if this was just an off night - I hope not ... Pretty sure we will just check out the others - too many good places to eat around here - I still like PF - oh well
(3)Resh P.
Service was excellent! Food was delicious! Had left overs for work the next day. Can't go wrong w the chicken lettuce wraps. Our waiter was very attentive & patient w my little family. We njoyed our dinner. Thank you!
(4)Danielle K.
After asking the bartender's opinion between two drinks on the happy hour menu (a plus because Ted's across the street does NOT have happy hour) he completely misguided us... & it went something like this... "How is the ginger lime mojito?" I think his words were "If you like rum, you'll like it." Who likes rum & orders a mixed cocktail? "Okay how does the the mai tai compare?" "It's good if you like Mai Tais." Really? Haven't you tried the drinks you make? Anyway-Not surprising because someone else actually made them & served them! After 12 minutes (timed of course) we get our drinks as she is floundering in orders in what appears to be an empty bar! Perhaps they are in need of bartending staff? We order 4 appetizers from the happy hour menu & 20 minutes later they arrive. Honestly they were quite tasty, the Ahi tuna crisp was awesome, great tuna & good flavor. The pork & vegetarian dumplings were also good (I recommend the pork) & the dynamite shrimp were my favorite! We had to flag her over twice for another round & ended up asking the bar back for water. I would recommend their happy hour but beware of potential staffing shortages
(2)Jenny C.
I've only ever had take-out from this location. The take out counter usually does pretty well. There is only one time they didn't have our (work) order ready on time. The manager was apologetic about it, which was nice. The food is generally good, although we've had times where it was kind of blah. If you sign up for their card, you get a 10% discount plus other deals for take-out which are pretty good (usually 20% off). The food is kinda pricey, but I think it's pretty good quality most of the time. They allow you to make customizations without a hassle, which is good for those with strict dietary requirements. One of their employees even told me the fortune cookies are not vegan (due to a coworker having a special order). That's pride in knowing their product right there. Awesome. One star taken off for inconsistent food quality in take-out orders, and for the rare exploding container.
(4)Jim H.
My gosh, this is the second time I've been to that location with just about the same issues. Why did I go a second time? Because a kid on their birthday wants what she wants. The staff was friendly and attentive, it's NEVER the staff at thislocation. It's the cleanliness and food preparation. I had to send back three of our empty plates for having VISIBLE food particles and obvious grease on the eating surface. The glasses weren't much better, so I just decided to not make an issue due to the birthday. Ever coat a glass in sand? That's what these felt like. The silverware had been appropriately cleaned and it was lunchtime and the first service of the day - so the night shift had cleaned these dishes and failed to use clean water when needed. There's just no excuse, other than laziness, for this. I'm guessing they were in a hurry to leave and their manager isn't doing his/her job. The food? Lukewarm for three of the dishes, none of the listed "crispy" dishes were even approaching not being soggy, and the food temperature was around 110 to my experienced hand. The rice was a congealed mass. Hacking lumps off of what was either badly overcooked hours ago, or never properly prepared in the first place. I expect stickiness, it's NORMAL for rice - but this was just pure garbage. I've worked with rice in bulk, and the only way rice gets this way is throuh improper cooking, or being reused from the night before. I ate it, and it was colder than the food - like it was either left in the steamer overnight and just reheated. The one thing they can do well is the appetizer menu, but it's clearly the single laurel upon which this location rests. I am not at all shocked to read about "F" health department ratings for this restaurant in the areas of cleanlines and food temperatures. The person in control of this is a manager, but clearly they aren't doing a good job.
(1)Shawn S.
Consistantly good food and service. Love the crab wontons!
(4)Cindy S.
if you eat meat, and can have gluten this might be the place for you. We were limited to two items on the menu. One of them has things in it that I can't eat. The second, the meal in question, was the Buddas feast. The vegan gluten free version of this meal is served with a cup of rice, and consists of frozen steamed veggies. There was no sauce, or anything to give it flavor. I can make that at home for pennies.When we asked the server for a sauce she argued with us, and then the manager reluctantly went to see what the kitchen could do for us. There are plenty of gluten free vegan sauce options on the menu, that are meant to be served with the meat dishes, that they could have put on the meal for us without arguing with us. In the end I am sure that was what they did, and it tasted good. I want to know why PF Changs can't make a meal that is a regular menu item that is appetizing to a gluten free vegan. Are rice noodles too difficult to obtain? Also, there is not one thing on the dessert menu that is home made, and not frozen. Chef Ramsey would be horrified!
(2)J K.
I mean... really? This tasted like your typical Americanized Chinese food. Nothing special, nothing remarkable, and overpriced for it. I've tasted better from the Panda Express down the street; it seems they may have the same cooks. I had enjoyed PF Chang's before at another locale, and was excited for a good meal. But I left feeling over-salted and like I had just spent too much for what I got.
(2)Andrea P.
I'd like to start out by saying I've eaten at many PF Changs, including this one a few times. The first time started out pretty bad, the egg drop soup tasted more like melted down bar of soap...or like someone accidently poured a pound of salt in there. Then we got the food which was less than up to par...yet somehow I still managed to pay for that bar of soap soup even after complaining. I'm not one to go around complaining so I can get free food, even if it was free I wouldn't have eaten more of it. You'd think after that I'd stop going there, but when friends come over to my area they always want to go there, and the only thing that ever turns out good is those little baby desserts. Then there was yesterday: my friend came over "I love PF Changs, let's go there!" so we do, the food was okay, just okay, not great or horrible, but I've had better even from other PF Changs. Mid-way through lunch our tummies begin to hurt, I end up eating only half my lunch bowl, which is not exactly King Kong sized or anything. We skip out on ice cream afterwards as my friend had to go home suddenly. Later I got the text "We shouldn't have gone to PF Changs" to which my tummy agreed. Moral of the story: I probably wouldn't recommend this particular PF Changs. Even if you love PF Changs, you won't love this one. Service is decent, beyond the whole "I don't care it taste like a bag of salt and nothing like egg drop soup you still have to pay for it".
(1)J D.
Great service. Great food. Great drinks. This place rocks. Took a party of 6 here for dinner and was pleasantly surprised they had all new furniture and it looked awesome. Will definitely be back
(5)Margaret C.
Friend's birthday party. Recently. Shared those crab won ton appetizers with someone. I realize crab won tons are not even remotely the essence of fine Chinese cuisine. Given that realization, these were possibly the very worst crab won tons I have ever tried to eat. The funny thing is, they sounded scrumptious as described on the menu, and looked delightful on the plate as they were presented at the table. But one of us was given 8 on their plate while the other received 5, yet we both ordered the same appetizer. The waitress was a bit overwhelmed with our large table of people which is understandable so we just made our won ton plates even via exchange. But they did not taste good. I have had better won tons everywhere I've ever eaten other than PF Chang's. And you know me...I am not exactly the finicky or entitled sort. In hindsight, which is always 50/50, I should have returned 'em. Also ordered the lemon chicken. This was priced at $12+ and did not include anything other than chicken, lemon sauce, and a bowl of white or brown rice that was shared at our end of the table, among 6 or so people. It was not a generous portion and I did not like the texture of it or the sauce. The atmosphere here was clearly intended to be upscale, located appropriately in Lakewood's tony little neo-downtownish section of Bel Mar. I'll tell you this, it made me totally treasure my dear little neighborhood restaurant, the China Gourmet, in Boulder. In ways they are not comparable and in ways they are. I was sitting at a table with 20 or more people and it looked like they all were really enjoying their meals. Perhaps I am just always an anomaly, whether I wannabe or not? Hmmmm.....
(3)Nicole B.
I must say that I have only been to PF Changs a few times because they charge a lot of money for so/so food. My friend and I went there for lunch the other day and she wanted her meal served with steamed broccoli instead of white rice. She has gestational diabetes and the carbs throw her out of wack. The server wasn't sure if he could do it so he asked the manager who said no. My friend asked to cancel the rice and just order the broccoli anyways. The smallest side of broccoli then came out with her meal and when we got the bill they had charged $4.00 for it! I can understand charging a single dollar for the substitution but four was just ridiculous. Needless to say I will avoid this restaurant. The food isn't worth it and the customer service is severely lacking.
(2)Michael P.
This used to a great place. But Changs had made several changes that has taken away a lot of the uniqueness of this chain. They may be minor points to some but we don't like the changes. 1st, they have gone to cheap wood chopsticks like every other Chinese restaurant around. The server told me he had no idea why they changed but he guessed it was probably because people stole the others! They also did away with mixing a special sauce for you at the table. That was a nice touch that we miss. Finally, there has been a steady increase in prices. Really... 17.00 for lunch on a Saturday! The service has always been hit or miss but our visit this week was more miss. We may go back but it will no longer be a regular place for us. It's now just another chain restarant with no distinguishing features.
(3)Andy M.
I have successfully avoided PF Changs for years. Oh sure, I ate at one a few years ago, and didn't like it. Last night was equally as dismal. Formula chain dreck. Had to go for business dinner meeting. Couldn't talk 'em out of it. Order cold sake. They brought it to me in ... A Wine Glass. Sake in a freaking wine glass. I knew I was in for a long night. Got a headache from the crappy sake. Never get headaches from sake. My wife ordered a Ginger Mojito, which was sickeningly sweet, and totally lacking in flavor. I ordered Coconut Curry Veggies. My wife ordered Kung Pao Shrimp. There was no zip in the shrimp, and little to no curry or coconut in the veggies. The tofu with the veggies was like eating tiny cooked sponges, which squirted disgusting liquid when chewed. Thankfully, nobody wanted dessert. Supposedly an "Asian" restaurant, right? Every server was some Elmer's Glue-looking suburban white kid. The only Asian face in the place was sitting at our table. Look, our server was over-the-top pleasant, but at least he was making an effort. Frankly, he is the only reason I'm giving them 2 stars instead of 1. You know what this place really is? It's Fake Asian Food For Pastie White Folks. Yuckapoo.
(2)Rex B.
This was my first time eating at this location. I've eaten at the downtown Denver location twice and the food has been great. I ordered the same exact dish at this location and it was nothing like the dish I got 2 weeks ago from the downtown location. It should be simple to fix Chang's Spicy Chicken where it taste fresh and spicy. This was bland and dry. What a waste of $20. I will never eat at this location again! I finished every bite of the two order from the other location. This food isn't even edible covered in chili paste.
(1)Craig P.
So it's a chain... So it's not what many would call authentic Asian food... I say so what! Whatever style you want to call the food the bottom line is it is super tasty. We ALWAYS enjoy Chang's and are longtime repeat customers. We always know what we are going to get which is super good food and service is a decently fun atmosphere. Honestly we love this place.
(4)Christian W.
Bartender was awesome, really helpful and professional, but the pad Thai was the worst I've ever had in my life. I get it, you're a chain. I also understand that you're not a Thai place. With that being said, at least ATTEMPT to have some resemblance of this traditional dish if it's in your menu. Did I mention it was $16.50? If I could go back in time and use that money to buy 2 delicious entrees at US Thai I would. Just really sad when a place doesn't even try because of their name and status as a chain.
(1)Randi D.
I'm a fan of P.F. Changs's already, so I'm just giving a shout out to the location I visited in Belmar / Lakewood. The staff there is always great. The food is very consistent - so if you like something, you'll like it when you get it again. The staff in Belmar was great about everything. They did make a slight error on our order, but fixed it quickly and at no charge.
(4)Lauralyn T.
Love P.F. Chang's . . but wasn't a fan of this particular restaurant. Disappointed that our favorite dish (scallops) was no longer on the menu . . server attempted to interest us in their new offerings . . again, not a fan. Seemed like a good deal of time passed before receiving our appetisers , and when we received our entree, the brown rice for 3 was contained in a fairly small bowl. Food is still great . . .
(3)Stephanie P.
I love this place!!! Every time I come here I have amazing service. I am celiac and they appreciate me as a customer! I love how they do not make me feel unwanted for my special orders. The bartenders are super attentive. I love the Asian pear mojito. My server last time was GREAT! I got the shaking beef, was told it was spicy, but it's not lol. I think I'm going to try the Mongolian beef this time! Keep up the great work!
(5)Neda A.
The chicken lettuce wraps are definitely something you need to try here. They are just loaded with amazing flavors and the sauce that it comes with is delicious. I ordered the peppered braised beef and it was great. The beef was thinly sliced and full of flavor. It came with brocollini, potatoes, cabbage, and Fresno peppers. The peppers were quite spicy do avoid them if you don't like spicy. My boyfriend ordered the firecracker chicken. His had an unusual taste to it. He liked it but I didn't. I think it might have been the pineapple taste I didn't like. Our waiter was super friendly, helpful, and funny. The one thing I didn't really appreciate was two workers were all over each other the whole time we were there. We thought that was a bit unprofessional. Other than that, it was a great experience.
(4)Cindy L.
I find the chain very consistent no matter which one you go to. Their service is friendly, prompt, and very good. Their restaurant is cute inside. -- I wish their food was better than so-so. Not awful, but not good either and priced a little too high for what it is. Every entree should be a dollar or two cheaper. Not enough to dissuade me from ordering it, I just wished it was better food. Walnut Shrimp with Melon - Meh. Shaking Beef - Meh. Beef with Broccoli - Meh. Their food probably deserves closer to 2 1/2 stars, but their superior service upgrades them to a 3.
(3)Philip C.
Absolutely love this place. My fiance and I eat here at least once a month usually for lunch. Service is good quick and the food is consistently good. 2 thumbs up
(4)Sarah B.
Ordered everything at once, drinks, dinner and apps. Took forever for our drinks and only one app came out. I must agree with the rest of the comments...service is not the greatest.
(3)Leigh P.
Food was amazing. However the service was shameful. I love PF Chang's but I've never experienced such poor service. Thank goodness for the (I'm assuming manager) Seth who came to out table, too our order, told us who our server was who finally delivered the drinks we ordered from Seth. Then Seth delivered our food and brought us our check. THEN we saw the server one more time when she delivered our check back to be signed. How this girl has a job there, is beyond me. They were not that busy either.
(3)Lily S.
I came back to try the Summer Menu because I'm a sucker for "upgraded" quinoa. Yep, I'm talking about PF Chang's Summer Vegetable Quinoa "Fried Rice" (Wok-toasted quinoa with sunburst squash, mango, tomatoes and snow peas, topped with a sunny-side egg). The color of the dish was so appealing and when our server cut into the very runny yolk of the sunny-side egg, making the good stuff oozing out and getting absorbed into the bowl of grain, I could not wait to dig into it. Just like I imagined, the dish was full of flavor and was great as left over for the day after, though it's a tad greasy, I didn't care, ate the leftover with a spoon without even reheating it! I did not care about the mango dices so I picked those out and threw in the left over peanuts from my favorite PF Chang's entree - Kung Pao Scallops, which kicked the quinoa up a notch by bringing in some of the spiciness. I could not get enough of this and really hope they keep it as a permanent menu item!!! The rest of the meal was great too. We were so in love with the Chang style spare ribs from before that as soon as we saw a new kind of ribs in the Appetizer section - "Northern Style Spare Ribs, served with five spice rub" - we ordered that and could not believe it turned out even better. Guess we'll have to get both ribs next time! The rest of our party really enjoyed the Oolong Tea Marinated Chilean Sea Bass but I thought I could taste the bitterness from the tea a little too much, so I worked on the Kung Pao Scallops instead, they were great with brown rice! One thing none of us would order again is the Crab Fried Rice. It was spicy and you couldn't taste the crab meat. For seafood fried rice, I recommend going to a more authentic Chinese restaurant (such as Super Star Asian Cuisine) and order their signature "Egg White and Dry Scallop Fried Rice", it's fluffy, light, and full of delight! I digress, we ended our meal at PF Chang's with cheesecake. Glad to see they kept the mini dessert offerings. It's such a dilemma for me though, on one hand I'm excited to see 6 different mini dessert choices, on the other hand it was hard to pick out 2 or 3 and not feel back about leaving the rest behind. lol. I know, I'll just come back to try them all! It was a full house that night but service was smooth. We could not be happier.
(4)Mariza V.
I don't frequent PF Changs as often as I would like because they are pricey, however their lunch menus are doable, and their vegetarian options are tasty. Friday and Saturday nights, they are VERY busy, don't show up in a hurry, and you will still enjoy the experience.
(4)Carol W.
Always good and the service was exceptional as usual. Five of us for lunch and each one ordered different selections from the lunch menu. I prefer to order appetizers to share but this crowd was not into sharing so I was stuck with whatever I chose and a good choice that was. The shrimp with lobster sauce and white rice followed egg drop soup and the portions were so large we had take homes.
(3)Duffman D.
I don't care if it's a chain. I could eat here every day for the rest of my life. Enough said.
(5)Markie L.
My girl and I love Chang's but this location is really hit and miss with service. And tonight they were BRUTAL with both service and food. Sometimes on a slow night a restaurant can have a low sense of urgency. It happens. But dang! We sat in the bar area and had after our main course came we were left alone for about 20 minutes. Had to wave someone down at the bar to order and additional brown rice which came out dry and overcooked. It obviously had been prepared hours ago. We told our server and she said "Oh." We came here because it's in our neighborhood but can unequivocally tell you this place is off it's game. If you want Changs go downtown or Park Meadows.
(1)Robin B.
I have nothing but love for PF Chang's and our server. I'd made a reservation for 8 people and we ended up with 11. Every time our server came back to the table we had added another person. She didn't even skip a beat, just kept on keeping on with bringing our drinks and taking dinner orders. Not to mention we were in a time crunch. I ordered the Coconut Curry with tofu which was absolutely fantastic. Tofu lightly seared with a amazingly creamy curry and just the right amount of coconut to make this a super tasty dish that made my taste buds sing "oh happy day". Seems like PF Chang's recipe for success is ---- Crazy accommodating service + Wonderfully prepared dishes = Satisfied customers
(5)Tres B.
I stopped in here for a quick bite because I love their kung pao chicken .. It was good! And try the Northern spare ribs, always outstanding. Being alone I sat at the bar and noticed they have ridiculously small TV mounted way above the bar. I'm talking 19" TV eleven feet high and to scale in this big building its just ridiculous. You can barely see the things. And now we come to the "Stupid Sh*t Employees Say" section of the review. I remarked to the bartender that their TVs were small and she retorted with a condescending scoff. "Have you noticed the economy is bad?! We're not going to be upgrading TVs anytime soon" First, is the economy so bad that the always busy PF Changs can't afford a $600 flat screen from Walmart? Is PF Changs hurting that badly? Why would you not just say, "I'll mention that to a manager?, Or "Its an issue we hope to fix soon". Its funny how a snotty or ignorant remark can tamp down an otherwise nice experience..
(3)Capt. Scott G.
Tried to get in on Christmas Eve short notice. Dawn took care of us despite under an enormous reservation load. Wow! The other manager I know....Darcy was there and gave a warm welcome as well. What a dynamic duo! Thanks lady's. You made our annual tradition of coming to your restaurant. Our server Luke rocked. Cheers and Merry Christmas! :-D
(5)Alexander M.
I gotta tell ya! I am definitely a Chinese food fan. This restuarant does a fantastic job with presentation, atmosphere and service. The food is actually quite good. I was a little disappointed with the portion size but that was really gripe. I was surprised how many people were here so it must be a popular locale. More importantly, I was introduced to the Belmar area in Lakewood which I think will become my stomping grounds if I move. All and all, this place is A-OK!
(3)Syl M.
Food looks lovely but could use a bit more spice. Really like the decor and friendly staff.
(3)Ciara G.
Frank don't judge us bc we ordered pretty much the entire menu at 3pm in the afternoon. I'm kidding, I'm kidding. But Frank, come on, I know you judged us just a little. I was 100% against chain restaurant dining in D-Co but Finny wanted PF Chang's and since he had been a trooper eating at all the joints I wanted to eat at, I put my pouty pants aside and went to town on some Chinese food. I have not been to a PFC's since my 23rd birthday. You all know my age so you do the math. As I said we pretty much ordered the whole menu. Since we dined so early we were able to partake in their HH pricing on appetizers. We started off with 2 orders of Lettuce Wraps, Crispy Green Beans, Bacon and Egg Siu Mai, Potstickers and a Chicken Flatbread (regular menu). Their Lettuce Wraps are always a solid choice. Crispy Green Beans were quite addicting. The Bacon and Egg Siu Mai were a surprisingly tasty treat. Pass on the Potstickers (unless you get them pan fried) and pass on the Flatbread. It was a bad Asian impersonation of a "quesadilla". For my meal I went for the Sesame Chicken Lunch Bowl and opted for the brown rice. This dish had a spicy symbol next to it but each bite was super sweet. It was tasty but I wanted spicy so I wasn't digging the sweetness. But you know if you are at PF Chang's you are really here for the Fried Banana Springroll dessert. Seriously, coconut pineapple ice cream?! Enough said. Even though Frank judged us to the max he was very personable and attentive. He kept on top of our empty plates and cleared them away and our beverages were always kept full. Plus he gave us the ok to climb on the giant horse outside for a photo opt if we chose so.
(3)Jeff S.
Many people give me weird looks when I say this, but I'm not much of a fan of Chinese food. It always sounds far better than it tastes, and I tend to feel pretty close to terrible after I put it in my body. P.F. Changs is one of the two exceptions. The food actually tastes good, as if it's prepared properly, is of good quality, and the sauces are flavorful and not smothering the food to hide low quality meat or veggies. We came here Sunday night for dinner, and were able to grab a spot in the bar and avoid waiting. Everyone was very friendly, service was prompt, and our dishes, the Mongolian Beef and Sesame Chicken, were consistent with what I like about Changs. They also have a pretty good bar selection. We left full and happy and in the holiday spirit. This is a good consistent meal for a chain restaurant.
(4)Victor B.
I had not previously eaten at the Alameda location and I am not sure if I will be going back or not. While the other locations offer up good service any time of day, my girlfriend and I had to wait about 15 minutes or so after being seated before someone even acknowledged our presence. I would understand if it were a busy, busy Saturday or Friday night but it was on a weekday during lunch time. With that being said, the food was ok. I had the Manchurian Beef and felt I received more rice than beef so that was a bit of a disappointment. While the service and offering here was sub-par, it won't detract from my visiting the other locations....I however, will probably not be returning to the Belmar restaurant,
(2)Alberto B.
WOW! That's all I have to say! First time trying PF Changs and boy, was I impressed! I met up with some friends for a birthday dinner, and as always, I was fashionably late. I walked in, saw my friends and joined them at the table. Immediately our server, Cody, came by and greeted me very politely and formally. Right away I thought, "this guy is getting a BIG tip." We ordered our food, I got the Kung Pao Chicken with white rice. The portion size was a bit smaller than I had hoped, but upon taking my first bite, I almost cried because the chicken and my taste buds were doing a joyous dance in my mouth. It was a very emotional time. Our food runner, much like Cody, was very polite and I was very impressed by the service. I feel horrible I forgot his name. The manager also came by and asked how our food was and how we were doing, which I've come to appreciate. We also had The Great Wall of Chocolate Cake for dessert which was DIVINE. Oh and did I mention we came in half an hour before closing? Yeah, we were those a-holes. I used to be a server and I remember how much I hated people that would come in right before closing, but Cody gave us excellent service despite this. All around a great dinner. Great food, beautiful decor, and FANTASTIC service. Definitely recommend you eat here.
(5)Nicole W.
Yes it's a chain, yes it is in suburban shopping mecca... but i love it. Always the same food, and this one is rarely crowded. So that's a double yes in my book! Staff is usually very friendly, there is a ton of seating, you can get in and out relatively quickly. I always go for the spicy eggplant. and we split the crab rangoons and get the table dipping sauce hot! Parking is weird, as in you have to park behind wells fargo and then walk thru the shopping area to get there, but that's ok with me!
(4)john W.
I'm sure there's no actual chinese people involved in anything served here, but it's good and it's consistent. I don't usually seek PF out, but it's great in a "I don't know what I want, but I know i'll enjoy some good chinese" way. Kung pao chicken is well done, and actually has some nice heat
(4)Linda M.
The crispy honey shrimp was not crispy or good-seems to have gone down hill. The crispy honey shrimp was not crispy or good-seems to have gone down hill.
(1)David S.
Great food. waitress was nice but inexperienced. Smaller portions for the Mongolian beef I ordered but was still satisfying
(4)Sarah P.
Like lipstick on a pig. PF Chang's specialized in "sophisticated" Americanized Chinese food that completely fails to impress me. Sure, they might have healthier options than your average take-out joint, but they are just as uninspired as your next theme restaurant chain. The service is not bad but not outstanding. The menu options are limited for dietary restrictions, and the prices aren't marvelous.
(2)Tiffany W.
I had not eaten at P.F. Chang's in a really long time before this past December and then in-person last night. After this I probably won't ever again. The bosses ordered appetizers from the Chang's downtown for my work's "holiday party" back in December; I thought the same thing that day that I thought last night, "Holy salt, Batman." Is this REALLY what "typical Amurkins" enjoy? Blech! I visited this location on request of an old work friend wanting to meet up (and she's apparently of the chain-only persuasion). Sadly, I'm thinking now the other option of Elephant Bar would have been the better choice... I ordered Ma Po Tofu, the only thing I ever get at Chang's because it's reminiscent of the duck my Chinese grandmother used to make. However, I don't know if it's because it's changed, it was this location's, or I just haven't had it in so long but it was certainly not as good as I remember. Every bite was a squishy little oil-sopped sponge of salty disappointment. I was tempted to add a third star for the perfection of the lightly-steamed (possibly par-boiled) broccoli that accompanies the tofu, but my water-retentive fingers argued otherwise. Also, they offer a choice of white or brown rice, with no extra charge for brown (unlike most places), but considering the price of their meat dishes this place is still coming out WAY on top, brown rice charge or not. $13.75 for a single serving of some-kind-of-sweet-fatty chicken that The Dude ordered. Seriously? People pay that much money for this kind of crap? And the happy hour is only so-so. I suppose, if it came down to it, and meeting an old friend here or not at all was the only option, I'd go. But only for the happy hour, and probably only for one drink. And maybe one limited-menu HH item, priced "especially for happy hour", but at the price that it really should be all day long so that it's not such a freakin' rip-off. C'mon Amurka. Stop letting places like P.F. Chang's and On the Border represent what could and should be really fantastic ethnic cuisines. This is a total bastardization of what Chinese food is; just because it's Chinese doesn't mean the only flavor profile is SALT. Stand up. Send a message. And give me liberty, or give me ...some hole-in-the-wall mom-and-pop Chinese restaurant that does it right for a better price and more sincere ambiance. The Ikea lantern lighting and terracotta horses aren't fooling me!
(2)Ami R.
About 10 of us went for a friend's birthday dinner. It was cute that all the waitstaff signed a card for my friend. It started off bad when it took my friends 15 minutes to get their first beer. Me on the other hand just wanted my usual. They were out of Seagrams 7 and Crowne Royal. How does that happen??? Excuse me, time to find a new bar manager. The food was good like it always is at PF Chang's.....nice portions too. I will give it to the waiter, he did pretty good considering the motley crew he was waiting on.
(3)Tessa A.
Food is good, not bad but nothing amazing. Crab wontons are mediocre, beef and broccoli was great. Kung pao chicken is okay. We got the $40 dinner for two and in the future I'd go to a Chinese restaurant and get much better food for less.
(2)Sara S.
Okay where do I begin??? Well let's start with the egg drop soup. It was just, weird. It almost had a beef broth flavor to it and had a brown color to it, which is NOT right for egg drop soup. No joke, almost the color of my boyfriend's hot and sour soup. I always wonder how people like our server get jobs in a place where people are paying for you based on how they are treated. I think this guy said maybe 5 words the whole time. He was so quiet, everyone in my party of 4 noticed how inattentive he was. My boyfriend and I did the 2 for $40 meal deal which come with two soups, one app to share, 2 entrees, and a dessert to share. For my entree, I had the pork lo mein. It was good, but definitely not the best I've had. My boyfriend had the sesame chicken which is supposed to be spicy, right? If I can eat it, then it is NOT spicy. It has that symbol on the menu indicating it is spicy, but yeah, I think they forgot to put the red chile sauce on it. The other couple that was with us had the sweet and sour chicken which was NOT good. All of us at the table tried it, and we all agreed there was something off about it. They took it off our final bill, and offered to cook something else, but Tasha was completely turned off by then. The other entree they ordered had shrimp in it which was pretty tasty. I was hoping a supervisor or a manager would be around to ask how our meal was so we could just tell him that the waiter was painfully quiet, barely came to our table, and quite frankly, we have no idea how he has a job in customer service, but no one ever did. I hate to admit it, but the food runner bringing entrees to people's table should have been waiting tables 100 times over our server. He was personable and cheerful. Not like the other guy. We shared the shrimp dumplings for our appetizer which were really good. That's the one star for my rating. The other star is for the banana spring roll dessert which was really good, despite being really full, I still ate quite a bit of it. The other star was for the exceptional drinks that we had. I had a pink lemonade drink that was really good, and dare I say, was the best part of the ENTIRE meal!
(2)Samantha E.
No love for this PF Chang's location? I've been here several times-- for dinner with the boyfriend and other friends, for a quick lunch, and for a post-hair-appointment snack at happy hour. Every time the food has been great-- not super-amazing-authentic, but predictable and delicious PF Chang's food. My favorites are the orange peel entrees, Mongolian beef, lettuce wraps, and pepper steak at lunch. Service has always been friendly and pretty quick. It's on the expensive side, but the dinner-for-two and lunch bowls are both a good deal. I'm a fan.
(4)Bruce D.
Typical chain food. Nothing special, over priced and under plated, the ton of salt is free.
(2)Maria N.
I went there for dinner with my friend the other day. We ordered hot and sour soup, lettuce wraps, and the kung pao chicken. hot and sour soup: it wasn't even hot or even close to being warm. We ordered a bowl and had to sips and had to push them to the side. The waiter was nice enough of take it off our bill. lettuce wraps: honestly. If i were to go here again, this is the only thing that i would order kung pao chicken: i think I could have made better chicken microwaving the kung pao chicken they sell at target. it was dry and nothing special. And the rice was disgusting. we didn't finish anything. I'm definitely not coming back.
(1)Emily S.
WOW.. I've heard so many people say this place was pretty good. So, I had to try it out. I live close to the Belmar area and was doing some shopping. I stopped in for happy hour and dinner with my boyfriend. We sat in the bar and enjoyed some beers before dining. The restaurant is nice. Has a really nice theme to it. That's really the only thing I enjoyed about the place. We had the egg rolls for a quick appetizer as we were starving upon arrival. They weren't good at all. I picked up one of them and grease dripped off.. I'm talking, a little puddle on my plate which made the taste completely wrong. Biting into the roll, more grease spits out, and the entire thing tastes like the oil it's fried it.. Really not good. We also shared a couple small dishes as well. We had the Vegetarian Lettuce Wraps and some kind of beef stir fry with snow peas.. Both weren't the worst thing on earth, but really not good, overall. The sauce that the beef was in was really off. I don't know how to explain it... it just tasted weird. The lettuce wraps...were lettuce wraps. Nothing really stood out to me that made them original or anything. I was surprised. I really thought this place would be decent. I hate the fact that I was let down. I also hate how restaurant chains pay so much to have a really nice decorated restaurant, so their prices are higher than they should be. Then to top it off, the food sucks. So you're stuck paying too much for bad food.. That just irks me.
(1)Mel H.
This is another gluten free review. I actually really love to come to eat here, they have some amazing gluten free options and P F Chang's as a company is very dedicated to no cross contamination. The food is consistent from one restaurant to another and I feel safe eating here, which is not easy to come by with restaurants. I haven't tried everything because I am so dedicated to what I like here. The GF fried rice is amazingly good, the Chang's spicy chicken is my favorite (5 stars), the egg drop soup is solid and the cucumber appetizer (which has GF soy sauce and sesame) is one of my favorites. They also have gluten free lettuce wraps which taste really great, just like the regular ones. If you like very rich, dark chocolate (which I do not) there is a desert that you can have that is like a flour-less cake with raspberry coulis. The staff is well educated and brings me my own soy sauce and even will make their specialty sauce GF if you would like it. In addition my friends and family really like this place, my DH always gets the Mongolian beef and the hot and sour soup (some people really like this and some don't). The crispy honey shrimp/chicken, Wonton soup and the sesame chicken are also favorites of my friends.
(4)Zac T.
Nice environment, kinda slow service, but the food is alright! over priced for sure.
(4)Dana N.
Ate here on Sunday and it was great, as usual! Dana Naas - Golden Printing & Promotional Products
(4)Michael W.
A friend back in North Carolina warned me not to eat here, but a couple weeks ago me and my wife decided to try it out anyways, our mistake. There's no big reason why P.F. Changs isn't on my good list, it's the small things. Specifically the small things that look like S's with lines going down the middle. Simply put, this place is expensive for what you are actually getting. I'm gonna keep it short and say that this is your around the corner Chinese restaurant dressed up in fast casual restaurant clothes. What I ordered amounted to a 6 or 7 dollar combo platter at a regular Chinese restaurant. Here I paid twice that amount and I feel like I got the same food. Save your money and go to the Chinese place around the corner from where you live and grab a whole lot more food that's just as good for way less.
(2)Rachel M.
Stopped by this PF Changs for lunch before seeing Alice In Wonderland at the nearby theater. Chinese food is more of a favorite for my husband, and since I didn't have a hankering for anything else we went here. Sunday around noon - the joint had maybe 12 other tables occupied as we were ushered through a forest of vacant tabletops to ours. I do recall vocally coveting the cool hanging light fixtures they have over the central dining area. Water was your garden variety water. I was a bit surprised to find they don't offer either Dr. Pepper or Mr. Pibb... and no, considering this isn't a dedicated and authentic place like Domo, I don't think that's an outlandish expectation. I opted for a Pepsi instead. I ordered the Beef Lo Mein, and my husband had the Pepper Steak lunch bowl. Both were tasty without being exceptional, and the service and preparation time were normal to above par. In short... PF Changs is a decent place with decent service and decent meals to offer. Choose this for a lunch outing and you'll have an exceptionally decent experience.
(3)David F.
I am so SAD to Review this place a 1 star. I am a long time fan of the BEEF Ã LA SICHUAN and find that I can never find that flavor anywhere. I have been seeking out that taste at PF Chang's for the last 3 or so years and have over the last year have just been really disappointed at the level of quality that I get from there. About 2 months ago I ordered this dish and my wife and daughter each order the Crispy honey chicken off of the lunch menu. I found that my dish was sub par and lacked both the crispness and the flavor that I so badly wanted. The 2 servings of honey chicken were SAD also as the portions were so different from one plate to the next. The chicken was not hot and was very dry and flavorless. We paid our bill and off we went. On the way out I did talk to the manager and explained my concerns. The lady was nice enough to offer us our next lunch on the house and invited us to come back. Her gesture was more than appreciated and we did take her up on her offer in hopes that we would be happy with this place once again. Our second trip SAD to say was worse that the last. The manager that was on duty that day made us feel as if we were trying to pull a fast one on them with our free meal ticket. The food was once again just not good and the over all service was a bit dull. This time though there was a very odd thing that kept happening. The 3 of us each ordered Water to drink, and 2 of the 3 waters had stuff floating in the glass..... GROSS! As we asked for new glasses of water the next two glasses also had stuff in them so once again we asked for new Water. This time around my Wife's water was fine but even on the third attempt my water still had stuff in it so I just shared her water. Now I understand that sometimes things happen. Based on my lat 2 trips........................... I am SO SAD to say that I am just not sure I will ever be able to go here again. PF Chang's... where have you gone, you were so good.
(1)SherrI F.
I love the atmosphere, and the food...I only wish the portions were a little bigger.....maybe I'm a pig! I have never had a bad experience here and will book our office party here as the managers really worked with me on a menu and pricing. Happy Holidays to us!! :)
(4)beth m.
I used to love PF Chang's....but something has happened to the quality lately. This particular chain consistently serves luke warm dishes and the flavor is uneventful. The only thing I would make a special trip for is the banana wonton dessert. Other than that, I don't think we'll be back.
(2)Trevor F.
Pf changs is still great but this is by far the worst experince I've had at a Pf Changs, the food was good as always but the service here is pretty bad, We spent prolly 2 hours here not because we wanted to but because that's how slow the service is there and there was only 3 tables of customers. I will steer clean of this Chang's next time I'm in this area.
(3)Amy M.
This was a terrible experience and because of it we will not return! I'll do my best to keep it short.... Get to the table just fine, however, once we are there we are not greeted for close to ten minutes! I mean seriously, we're talking like four servers and a manager, all within viewing range, and not one of them notices us sitting there without any service? You have to be out of your minds! And the strangest part of it all, was the manager, who was a very well-dressed very young-looking fella walked past us like 3 times and seemed not busy at all! Surely he should have noticed us and stopped by to say hi and figure out what the problem is. So finally, a gal comes up to us and says, "can I get you guys some drinks?" Not, "sorry for the wait" or "have you been here long" or "hi guys, how are you tonight?" But just, "can I get you something to drink?" So we politely told her (we give everyone a 2nd chance) what we wanted to drink and that we were ready to order. Without a smile she took our order and left. Our drinks then took longer than they should at a restaurant but finally came. Now, here's where I should mention, this place didn't even look that busy! I mean, if it was slammed and the girl was sweating bullets or something I could totally understand... but this was just BAD SERVICE because of a bad attitude. That's the worst. The food was average, as it always is, but at least the food is the consistent part of the experience. We use to go because at least you knew what to expect with the food (and Lakewood doesn't have a ton of options), but bad service is one thing we can not deal with. I can have any meal at home... I go out for the experience, and good people are the only way to make for a good experience. So any way, to sum it up, the rest of the night was the same... late to ask about second drinks... late to clear plates.... no smiles no friendly chat.... and a manager that keeps walking by with no acknowledgement that we are not enjoying ourselves. So long story short: I DO NOT RECOMMEND THIS PLACE AND WE WILL NOT BE BACK. I'd just hate for anyone else to go through this terrible ordeal. Seriously, dining out is suppose to be such a pleasant experience, that's why we all love to do it and pay so much for it. Take your hard earned dollar elsewhere.
(1)Gordon F.
Honestly I enjoy Panda Express much more than PF Changs. But my sister used to work there so I went a lot and tried most of the items on the menu and the one thing I would go back there for is the lettuce wraps. They are just amazing.
(3)Evey M.
Are you kidding me 45 minutes to get into a chain. Would you wait 45 minutes to eat at Applebees? How about TGI Fridays? No I didn't think so. I didn't either. However, I am of the mind to try again. I went back a few weeks later to eat. No wait to get in and then I discovered why: service is terrible, food is outrageously expensive and the quality of the food is terrible... so terrible I wanted to write another word. I will not ever go back there.
(1)A. Lias ..
My friends would say I'm the last one to go to a chain restaurant - and I would say - I'm the last one to write a review for one. But, here I am fat and happy from a wonderful meal and feeling the need to Yelp it. We went to the PF Changs at Belmar for a birthday gathering. Ten people, ten great dishes of large portions - with excellent service. We were there later in the evening - but the kitchen put out a wonderful spread, and as another reviewer commented, they have many gluten free options. (not an issue for me... but one friend was in heaven at seeing so many choices.) So here is a nice surprise - our checks all came separate. Now, I'm not sure if someone in our group asked for it - but dang that was nice. I can't remember when I sat down at a big group when we were all handed our own little tabs. (I am so used to the "let's just all split it - whether you're drinking or not" - which is pretty much standard in Foodies) I would hate to type this in and find out it's not the restaurant policy but geeze it probably wasn't that tough for them to do, and it really put the icing on the cake as far as the service goes. Silly thing to glow about - but the Hot Fish really Rocked too!!!
(5)sydney s.
word- this place is bomb. when my family or my boyfriend and i want to go to a nice place we go there. there lettuce wraps are amazing and their dan dan noodles even better. the service is unbelievable, how they show u each signature sauce or whatever and even mix it for you. i have never been dissapointed there and will continue goin there
(4)Zac T.
Nice environment, kinda slow service, but the food is alright! over priced for sure.
(4)A. Lias ..
My friends would say I'm the last one to go to a chain restaurant - and I would say - I'm the last one to write a review for one. But, here I am fat and happy from a wonderful meal and feeling the need to Yelp it. We went to the PF Changs at Belmar for a birthday gathering. Ten people, ten great dishes of large portions - with excellent service. We were there later in the evening - but the kitchen put out a wonderful spread, and as another reviewer commented, they have many gluten free options. (not an issue for me... but one friend was in heaven at seeing so many choices.) So here is a nice surprise - our checks all came separate. Now, I'm not sure if someone in our group asked for it - but dang that was nice. I can't remember when I sat down at a big group when we were all handed our own little tabs. (I am so used to the "let's just all split it - whether you're drinking or not" - which is pretty much standard in Foodies) I would hate to type this in and find out it's not the restaurant policy but geeze it probably wasn't that tough for them to do, and it really put the icing on the cake as far as the service goes. Silly thing to glow about - but the Hot Fish really Rocked too!!!
(5)sydney s.
word- this place is bomb. when my family or my boyfriend and i want to go to a nice place we go there. there lettuce wraps are amazing and their dan dan noodles even better. the service is unbelievable, how they show u each signature sauce or whatever and even mix it for you. i have never been dissapointed there and will continue goin there
(4)Dana N.
Ate here on Sunday and it was great, as usual! Dana Naas - Golden Printing & Promotional Products
(4)J K.
I mean... really? This tasted like your typical Americanized Chinese food. Nothing special, nothing remarkable, and overpriced for it. I've tasted better from the Panda Express down the street; it seems they may have the same cooks. I had enjoyed PF Chang's before at another locale, and was excited for a good meal. But I left feeling over-salted and like I had just spent too much for what I got.
(2)Amy M.
This was a terrible experience and because of it we will not return! I'll do my best to keep it short.... Get to the table just fine, however, once we are there we are not greeted for close to ten minutes! I mean seriously, we're talking like four servers and a manager, all within viewing range, and not one of them notices us sitting there without any service? You have to be out of your minds! And the strangest part of it all, was the manager, who was a very well-dressed very young-looking fella walked past us like 3 times and seemed not busy at all! Surely he should have noticed us and stopped by to say hi and figure out what the problem is. So finally, a gal comes up to us and says, "can I get you guys some drinks?" Not, "sorry for the wait" or "have you been here long" or "hi guys, how are you tonight?" But just, "can I get you something to drink?" So we politely told her (we give everyone a 2nd chance) what we wanted to drink and that we were ready to order. Without a smile she took our order and left. Our drinks then took longer than they should at a restaurant but finally came. Now, here's where I should mention, this place didn't even look that busy! I mean, if it was slammed and the girl was sweating bullets or something I could totally understand... but this was just BAD SERVICE because of a bad attitude. That's the worst. The food was average, as it always is, but at least the food is the consistent part of the experience. We use to go because at least you knew what to expect with the food (and Lakewood doesn't have a ton of options), but bad service is one thing we can not deal with. I can have any meal at home... I go out for the experience, and good people are the only way to make for a good experience. So any way, to sum it up, the rest of the night was the same... late to ask about second drinks... late to clear plates.... no smiles no friendly chat.... and a manager that keeps walking by with no acknowledgement that we are not enjoying ourselves. So long story short: I DO NOT RECOMMEND THIS PLACE AND WE WILL NOT BE BACK. I'd just hate for anyone else to go through this terrible ordeal. Seriously, dining out is suppose to be such a pleasant experience, that's why we all love to do it and pay so much for it. Take your hard earned dollar elsewhere.
(1)Gordon F.
Honestly I enjoy Panda Express much more than PF Changs. But my sister used to work there so I went a lot and tried most of the items on the menu and the one thing I would go back there for is the lettuce wraps. They are just amazing.
(3)Mel H.
This is another gluten free review. I actually really love to come to eat here, they have some amazing gluten free options and P F Chang's as a company is very dedicated to no cross contamination. The food is consistent from one restaurant to another and I feel safe eating here, which is not easy to come by with restaurants. I haven't tried everything because I am so dedicated to what I like here. The GF fried rice is amazingly good, the Chang's spicy chicken is my favorite (5 stars), the egg drop soup is solid and the cucumber appetizer (which has GF soy sauce and sesame) is one of my favorites. They also have gluten free lettuce wraps which taste really great, just like the regular ones. If you like very rich, dark chocolate (which I do not) there is a desert that you can have that is like a flour-less cake with raspberry coulis. The staff is well educated and brings me my own soy sauce and even will make their specialty sauce GF if you would like it. In addition my friends and family really like this place, my DH always gets the Mongolian beef and the hot and sour soup (some people really like this and some don't). The crispy honey shrimp/chicken, Wonton soup and the sesame chicken are also favorites of my friends.
(4)David F.
I am so SAD to Review this place a 1 star. I am a long time fan of the BEEF Ã LA SICHUAN and find that I can never find that flavor anywhere. I have been seeking out that taste at PF Chang's for the last 3 or so years and have over the last year have just been really disappointed at the level of quality that I get from there. About 2 months ago I ordered this dish and my wife and daughter each order the Crispy honey chicken off of the lunch menu. I found that my dish was sub par and lacked both the crispness and the flavor that I so badly wanted. The 2 servings of honey chicken were SAD also as the portions were so different from one plate to the next. The chicken was not hot and was very dry and flavorless. We paid our bill and off we went. On the way out I did talk to the manager and explained my concerns. The lady was nice enough to offer us our next lunch on the house and invited us to come back. Her gesture was more than appreciated and we did take her up on her offer in hopes that we would be happy with this place once again. Our second trip SAD to say was worse that the last. The manager that was on duty that day made us feel as if we were trying to pull a fast one on them with our free meal ticket. The food was once again just not good and the over all service was a bit dull. This time though there was a very odd thing that kept happening. The 3 of us each ordered Water to drink, and 2 of the 3 waters had stuff floating in the glass..... GROSS! As we asked for new glasses of water the next two glasses also had stuff in them so once again we asked for new Water. This time around my Wife's water was fine but even on the third attempt my water still had stuff in it so I just shared her water. Now I understand that sometimes things happen. Based on my lat 2 trips........................... I am SO SAD to say that I am just not sure I will ever be able to go here again. PF Chang's... where have you gone, you were so good.
(1)SherrI F.
I love the atmosphere, and the food...I only wish the portions were a little bigger.....maybe I'm a pig! I have never had a bad experience here and will book our office party here as the managers really worked with me on a menu and pricing. Happy Holidays to us!! :)
(4)beth m.
I used to love PF Chang's....but something has happened to the quality lately. This particular chain consistently serves luke warm dishes and the flavor is uneventful. The only thing I would make a special trip for is the banana wonton dessert. Other than that, I don't think we'll be back.
(2)Trevor F.
Pf changs is still great but this is by far the worst experince I've had at a Pf Changs, the food was good as always but the service here is pretty bad, We spent prolly 2 hours here not because we wanted to but because that's how slow the service is there and there was only 3 tables of customers. I will steer clean of this Chang's next time I'm in this area.
(3)Evey M.
Are you kidding me 45 minutes to get into a chain. Would you wait 45 minutes to eat at Applebees? How about TGI Fridays? No I didn't think so. I didn't either. However, I am of the mind to try again. I went back a few weeks later to eat. No wait to get in and then I discovered why: service is terrible, food is outrageously expensive and the quality of the food is terrible... so terrible I wanted to write another word. I will not ever go back there.
(1)Emily S.
WOW.. I've heard so many people say this place was pretty good. So, I had to try it out. I live close to the Belmar area and was doing some shopping. I stopped in for happy hour and dinner with my boyfriend. We sat in the bar and enjoyed some beers before dining. The restaurant is nice. Has a really nice theme to it. That's really the only thing I enjoyed about the place. We had the egg rolls for a quick appetizer as we were starving upon arrival. They weren't good at all. I picked up one of them and grease dripped off.. I'm talking, a little puddle on my plate which made the taste completely wrong. Biting into the roll, more grease spits out, and the entire thing tastes like the oil it's fried it.. Really not good. We also shared a couple small dishes as well. We had the Vegetarian Lettuce Wraps and some kind of beef stir fry with snow peas.. Both weren't the worst thing on earth, but really not good, overall. The sauce that the beef was in was really off. I don't know how to explain it... it just tasted weird. The lettuce wraps...were lettuce wraps. Nothing really stood out to me that made them original or anything. I was surprised. I really thought this place would be decent. I hate the fact that I was let down. I also hate how restaurant chains pay so much to have a really nice decorated restaurant, so their prices are higher than they should be. Then to top it off, the food sucks. So you're stuck paying too much for bad food.. That just irks me.
(1)Mel H.
This is another gluten free review. I actually really love to come to eat here, they have some amazing gluten free options and P F Chang's as a company is very dedicated to no cross contamination. The food is consistent from one restaurant to another and I feel safe eating here, which is not easy to come by with restaurants. I haven't tried everything because I am so dedicated to what I like here. The GF fried rice is amazingly good, the Chang's spicy chicken is my favorite (5 stars), the egg drop soup is solid and the cucumber appetizer (which has GF soy sauce and sesame) is one of my favorites. They also have gluten free lettuce wraps which taste really great, just like the regular ones. If you like very rich, dark chocolate (which I do not) there is a desert that you can have that is like a flour-less cake with raspberry coulis. The staff is well educated and brings me my own soy sauce and even will make their specialty sauce GF if you would like it. In addition my friends and family really like this place, my DH always gets the Mongolian beef and the hot and sour soup (some people really like this and some don't). The crispy honey shrimp/chicken, Wonton soup and the sesame chicken are also favorites of my friends.
(4)Zac T.
Nice environment, kinda slow service, but the food is alright! over priced for sure.
(4)Dana N.
Ate here on Sunday and it was great, as usual! Dana Naas - Golden Printing & Promotional Products
(4)J K.
I mean... really? This tasted like your typical Americanized Chinese food. Nothing special, nothing remarkable, and overpriced for it. I've tasted better from the Panda Express down the street; it seems they may have the same cooks. I had enjoyed PF Chang's before at another locale, and was excited for a good meal. But I left feeling over-salted and like I had just spent too much for what I got.
(2)Jim H.
My gosh, this is the second time I've been to that location with just about the same issues. Why did I go a second time? Because a kid on their birthday wants what she wants. The staff was friendly and attentive, it's NEVER the staff at thislocation. It's the cleanliness and food preparation. I had to send back three of our empty plates for having VISIBLE food particles and obvious grease on the eating surface. The glasses weren't much better, so I just decided to not make an issue due to the birthday. Ever coat a glass in sand? That's what these felt like. The silverware had been appropriately cleaned and it was lunchtime and the first service of the day - so the night shift had cleaned these dishes and failed to use clean water when needed. There's just no excuse, other than laziness, for this. I'm guessing they were in a hurry to leave and their manager isn't doing his/her job. The food? Lukewarm for three of the dishes, none of the listed "crispy" dishes were even approaching not being soggy, and the food temperature was around 110 to my experienced hand. The rice was a congealed mass. Hacking lumps off of what was either badly overcooked hours ago, or never properly prepared in the first place. I expect stickiness, it's NORMAL for rice - but this was just pure garbage. I've worked with rice in bulk, and the only way rice gets this way is throuh improper cooking, or being reused from the night before. I ate it, and it was colder than the food - like it was either left in the steamer overnight and just reheated. The one thing they can do well is the appetizer menu, but it's clearly the single laurel upon which this location rests. I am not at all shocked to read about "F" health department ratings for this restaurant in the areas of cleanlines and food temperatures. The person in control of this is a manager, but clearly they aren't doing a good job.
(1)Shawn S.
Consistantly good food and service. Love the crab wontons!
(4)Cindy S.
if you eat meat, and can have gluten this might be the place for you. We were limited to two items on the menu. One of them has things in it that I can't eat. The second, the meal in question, was the Buddas feast. The vegan gluten free version of this meal is served with a cup of rice, and consists of frozen steamed veggies. There was no sauce, or anything to give it flavor. I can make that at home for pennies.When we asked the server for a sauce she argued with us, and then the manager reluctantly went to see what the kitchen could do for us. There are plenty of gluten free vegan sauce options on the menu, that are meant to be served with the meat dishes, that they could have put on the meal for us without arguing with us. In the end I am sure that was what they did, and it tasted good. I want to know why PF Changs can't make a meal that is a regular menu item that is appetizing to a gluten free vegan. Are rice noodles too difficult to obtain? Also, there is not one thing on the dessert menu that is home made, and not frozen. Chef Ramsey would be horrified!
(2)Michael W.
A friend back in North Carolina warned me not to eat here, but a couple weeks ago me and my wife decided to try it out anyways, our mistake. There's no big reason why P.F. Changs isn't on my good list, it's the small things. Specifically the small things that look like S's with lines going down the middle. Simply put, this place is expensive for what you are actually getting. I'm gonna keep it short and say that this is your around the corner Chinese restaurant dressed up in fast casual restaurant clothes. What I ordered amounted to a 6 or 7 dollar combo platter at a regular Chinese restaurant. Here I paid twice that amount and I feel like I got the same food. Save your money and go to the Chinese place around the corner from where you live and grab a whole lot more food that's just as good for way less.
(2)Rachel M.
Stopped by this PF Changs for lunch before seeing Alice In Wonderland at the nearby theater. Chinese food is more of a favorite for my husband, and since I didn't have a hankering for anything else we went here. Sunday around noon - the joint had maybe 12 other tables occupied as we were ushered through a forest of vacant tabletops to ours. I do recall vocally coveting the cool hanging light fixtures they have over the central dining area. Water was your garden variety water. I was a bit surprised to find they don't offer either Dr. Pepper or Mr. Pibb... and no, considering this isn't a dedicated and authentic place like Domo, I don't think that's an outlandish expectation. I opted for a Pepsi instead. I ordered the Beef Lo Mein, and my husband had the Pepper Steak lunch bowl. Both were tasty without being exceptional, and the service and preparation time were normal to above par. In short... PF Changs is a decent place with decent service and decent meals to offer. Choose this for a lunch outing and you'll have an exceptionally decent experience.
(3)Andrea P.
I'd like to start out by saying I've eaten at many PF Changs, including this one a few times. The first time started out pretty bad, the egg drop soup tasted more like melted down bar of soap...or like someone accidently poured a pound of salt in there. Then we got the food which was less than up to par...yet somehow I still managed to pay for that bar of soap soup even after complaining. I'm not one to go around complaining so I can get free food, even if it was free I wouldn't have eaten more of it. You'd think after that I'd stop going there, but when friends come over to my area they always want to go there, and the only thing that ever turns out good is those little baby desserts. Then there was yesterday: my friend came over "I love PF Changs, let's go there!" so we do, the food was okay, just okay, not great or horrible, but I've had better even from other PF Changs. Mid-way through lunch our tummies begin to hurt, I end up eating only half my lunch bowl, which is not exactly King Kong sized or anything. We skip out on ice cream afterwards as my friend had to go home suddenly. Later I got the text "We shouldn't have gone to PF Changs" to which my tummy agreed. Moral of the story: I probably wouldn't recommend this particular PF Changs. Even if you love PF Changs, you won't love this one. Service is decent, beyond the whole "I don't care it taste like a bag of salt and nothing like egg drop soup you still have to pay for it".
(1)J D.
Great service. Great food. Great drinks. This place rocks. Took a party of 6 here for dinner and was pleasantly surprised they had all new furniture and it looked awesome. Will definitely be back
(5)David F.
I am so SAD to Review this place a 1 star. I am a long time fan of the BEEF Ã LA SICHUAN and find that I can never find that flavor anywhere. I have been seeking out that taste at PF Chang's for the last 3 or so years and have over the last year have just been really disappointed at the level of quality that I get from there. About 2 months ago I ordered this dish and my wife and daughter each order the Crispy honey chicken off of the lunch menu. I found that my dish was sub par and lacked both the crispness and the flavor that I so badly wanted. The 2 servings of honey chicken were SAD also as the portions were so different from one plate to the next. The chicken was not hot and was very dry and flavorless. We paid our bill and off we went. On the way out I did talk to the manager and explained my concerns. The lady was nice enough to offer us our next lunch on the house and invited us to come back. Her gesture was more than appreciated and we did take her up on her offer in hopes that we would be happy with this place once again. Our second trip SAD to say was worse that the last. The manager that was on duty that day made us feel as if we were trying to pull a fast one on them with our free meal ticket. The food was once again just not good and the over all service was a bit dull. This time though there was a very odd thing that kept happening. The 3 of us each ordered Water to drink, and 2 of the 3 waters had stuff floating in the glass..... GROSS! As we asked for new glasses of water the next two glasses also had stuff in them so once again we asked for new Water. This time around my Wife's water was fine but even on the third attempt my water still had stuff in it so I just shared her water. Now I understand that sometimes things happen. Based on my lat 2 trips........................... I am SO SAD to say that I am just not sure I will ever be able to go here again. PF Chang's... where have you gone, you were so good.
(1)SherrI F.
I love the atmosphere, and the food...I only wish the portions were a little bigger.....maybe I'm a pig! I have never had a bad experience here and will book our office party here as the managers really worked with me on a menu and pricing. Happy Holidays to us!! :)
(4)beth m.
I used to love PF Chang's....but something has happened to the quality lately. This particular chain consistently serves luke warm dishes and the flavor is uneventful. The only thing I would make a special trip for is the banana wonton dessert. Other than that, I don't think we'll be back.
(2)Michael P.
This used to a great place. But Changs had made several changes that has taken away a lot of the uniqueness of this chain. They may be minor points to some but we don't like the changes. 1st, they have gone to cheap wood chopsticks like every other Chinese restaurant around. The server told me he had no idea why they changed but he guessed it was probably because people stole the others! They also did away with mixing a special sauce for you at the table. That was a nice touch that we miss. Finally, there has been a steady increase in prices. Really... 17.00 for lunch on a Saturday! The service has always been hit or miss but our visit this week was more miss. We may go back but it will no longer be a regular place for us. It's now just another chain restarant with no distinguishing features.
(3)Andy M.
I have successfully avoided PF Changs for years. Oh sure, I ate at one a few years ago, and didn't like it. Last night was equally as dismal. Formula chain dreck. Had to go for business dinner meeting. Couldn't talk 'em out of it. Order cold sake. They brought it to me in ... A Wine Glass. Sake in a freaking wine glass. I knew I was in for a long night. Got a headache from the crappy sake. Never get headaches from sake. My wife ordered a Ginger Mojito, which was sickeningly sweet, and totally lacking in flavor. I ordered Coconut Curry Veggies. My wife ordered Kung Pao Shrimp. There was no zip in the shrimp, and little to no curry or coconut in the veggies. The tofu with the veggies was like eating tiny cooked sponges, which squirted disgusting liquid when chewed. Thankfully, nobody wanted dessert. Supposedly an "Asian" restaurant, right? Every server was some Elmer's Glue-looking suburban white kid. The only Asian face in the place was sitting at our table. Look, our server was over-the-top pleasant, but at least he was making an effort. Frankly, he is the only reason I'm giving them 2 stars instead of 1. You know what this place really is? It's Fake Asian Food For Pastie White Folks. Yuckapoo.
(2)Holly M.
Meh - Went to dinner here last night ...what can I say ...The hostess was kinda rude ..maybe she doesn't like her job- fair enough We are sat and and the waitress was nice but maybe she has too many tables because we sat around for a long time ... Our drinks took forever to come out - Our food took forever to come out - Our check took forever to come out- The entrees were good enough and the the place itself is nice ... I honestly feel the value of the food and service was not over 70.00 dollars for three people .... Other PF Changs are lovely - I wonder if this was just an off night - I hope not ... Pretty sure we will just check out the others - too many good places to eat around here - I still like PF - oh well
(3)Resh P.
Service was excellent! Food was delicious! Had left overs for work the next day. Can't go wrong w the chicken lettuce wraps. Our waiter was very attentive & patient w my little family. We njoyed our dinner. Thank you!
(4)Markie L.
My girl and I love Chang's but this location is really hit and miss with service. And tonight they were BRUTAL with both service and food. Sometimes on a slow night a restaurant can have a low sense of urgency. It happens. But dang! We sat in the bar area and had after our main course came we were left alone for about 20 minutes. Had to wave someone down at the bar to order and additional brown rice which came out dry and overcooked. It obviously had been prepared hours ago. We told our server and she said "Oh." We came here because it's in our neighborhood but can unequivocally tell you this place is off it's game. If you want Changs go downtown or Park Meadows.
(1)Sarah B.
Ordered everything at once, drinks, dinner and apps. Took forever for our drinks and only one app came out. I must agree with the rest of the comments...service is not the greatest.
(3)Rex B.
This was my first time eating at this location. I've eaten at the downtown Denver location twice and the food has been great. I ordered the same exact dish at this location and it was nothing like the dish I got 2 weeks ago from the downtown location. It should be simple to fix Chang's Spicy Chicken where it taste fresh and spicy. This was bland and dry. What a waste of $20. I will never eat at this location again! I finished every bite of the two order from the other location. This food isn't even edible covered in chili paste.
(1)Craig P.
So it's a chain... So it's not what many would call authentic Asian food... I say so what! Whatever style you want to call the food the bottom line is it is super tasty. We ALWAYS enjoy Chang's and are longtime repeat customers. We always know what we are going to get which is super good food and service is a decently fun atmosphere. Honestly we love this place.
(4)Christian W.
Bartender was awesome, really helpful and professional, but the pad Thai was the worst I've ever had in my life. I get it, you're a chain. I also understand that you're not a Thai place. With that being said, at least ATTEMPT to have some resemblance of this traditional dish if it's in your menu. Did I mention it was $16.50? If I could go back in time and use that money to buy 2 delicious entrees at US Thai I would. Just really sad when a place doesn't even try because of their name and status as a chain.
(1)Randi D.
I'm a fan of P.F. Changs's already, so I'm just giving a shout out to the location I visited in Belmar / Lakewood. The staff there is always great. The food is very consistent - so if you like something, you'll like it when you get it again. The staff in Belmar was great about everything. They did make a slight error on our order, but fixed it quickly and at no charge.
(4)Lauralyn T.
Love P.F. Chang's . . but wasn't a fan of this particular restaurant. Disappointed that our favorite dish (scallops) was no longer on the menu . . server attempted to interest us in their new offerings . . again, not a fan. Seemed like a good deal of time passed before receiving our appetisers , and when we received our entree, the brown rice for 3 was contained in a fairly small bowl. Food is still great . . .
(3)Stephanie P.
I love this place!!! Every time I come here I have amazing service. I am celiac and they appreciate me as a customer! I love how they do not make me feel unwanted for my special orders. The bartenders are super attentive. I love the Asian pear mojito. My server last time was GREAT! I got the shaking beef, was told it was spicy, but it's not lol. I think I'm going to try the Mongolian beef this time! Keep up the great work!
(5)Neda A.
The chicken lettuce wraps are definitely something you need to try here. They are just loaded with amazing flavors and the sauce that it comes with is delicious. I ordered the peppered braised beef and it was great. The beef was thinly sliced and full of flavor. It came with brocollini, potatoes, cabbage, and Fresno peppers. The peppers were quite spicy do avoid them if you don't like spicy. My boyfriend ordered the firecracker chicken. His had an unusual taste to it. He liked it but I didn't. I think it might have been the pineapple taste I didn't like. Our waiter was super friendly, helpful, and funny. The one thing I didn't really appreciate was two workers were all over each other the whole time we were there. We thought that was a bit unprofessional. Other than that, it was a great experience.
(4)Cindy L.
I find the chain very consistent no matter which one you go to. Their service is friendly, prompt, and very good. Their restaurant is cute inside. -- I wish their food was better than so-so. Not awful, but not good either and priced a little too high for what it is. Every entree should be a dollar or two cheaper. Not enough to dissuade me from ordering it, I just wished it was better food. Walnut Shrimp with Melon - Meh. Shaking Beef - Meh. Beef with Broccoli - Meh. Their food probably deserves closer to 2 1/2 stars, but their superior service upgrades them to a 3.
(3)Leigh P.
Food was amazing. However the service was shameful. I love PF Chang's but I've never experienced such poor service. Thank goodness for the (I'm assuming manager) Seth who came to out table, too our order, told us who our server was who finally delivered the drinks we ordered from Seth. Then Seth delivered our food and brought us our check. THEN we saw the server one more time when she delivered our check back to be signed. How this girl has a job there, is beyond me. They were not that busy either.
(3)Philip C.
Absolutely love this place. My fiance and I eat here at least once a month usually for lunch. Service is good quick and the food is consistently good. 2 thumbs up
(4)Lily S.
I came back to try the Summer Menu because I'm a sucker for "upgraded" quinoa. Yep, I'm talking about PF Chang's Summer Vegetable Quinoa "Fried Rice" (Wok-toasted quinoa with sunburst squash, mango, tomatoes and snow peas, topped with a sunny-side egg). The color of the dish was so appealing and when our server cut into the very runny yolk of the sunny-side egg, making the good stuff oozing out and getting absorbed into the bowl of grain, I could not wait to dig into it. Just like I imagined, the dish was full of flavor and was great as left over for the day after, though it's a tad greasy, I didn't care, ate the leftover with a spoon without even reheating it! I did not care about the mango dices so I picked those out and threw in the left over peanuts from my favorite PF Chang's entree - Kung Pao Scallops, which kicked the quinoa up a notch by bringing in some of the spiciness. I could not get enough of this and really hope they keep it as a permanent menu item!!! The rest of the meal was great too. We were so in love with the Chang style spare ribs from before that as soon as we saw a new kind of ribs in the Appetizer section - "Northern Style Spare Ribs, served with five spice rub" - we ordered that and could not believe it turned out even better. Guess we'll have to get both ribs next time! The rest of our party really enjoyed the Oolong Tea Marinated Chilean Sea Bass but I thought I could taste the bitterness from the tea a little too much, so I worked on the Kung Pao Scallops instead, they were great with brown rice! One thing none of us would order again is the Crab Fried Rice. It was spicy and you couldn't taste the crab meat. For seafood fried rice, I recommend going to a more authentic Chinese restaurant (such as Super Star Asian Cuisine) and order their signature "Egg White and Dry Scallop Fried Rice", it's fluffy, light, and full of delight! I digress, we ended our meal at PF Chang's with cheesecake. Glad to see they kept the mini dessert offerings. It's such a dilemma for me though, on one hand I'm excited to see 6 different mini dessert choices, on the other hand it was hard to pick out 2 or 3 and not feel back about leaving the rest behind. lol. I know, I'll just come back to try them all! It was a full house that night but service was smooth. We could not be happier.
(4)Mariza V.
I don't frequent PF Changs as often as I would like because they are pricey, however their lunch menus are doable, and their vegetarian options are tasty. Friday and Saturday nights, they are VERY busy, don't show up in a hurry, and you will still enjoy the experience.
(4)Carol W.
Always good and the service was exceptional as usual. Five of us for lunch and each one ordered different selections from the lunch menu. I prefer to order appetizers to share but this crowd was not into sharing so I was stuck with whatever I chose and a good choice that was. The shrimp with lobster sauce and white rice followed egg drop soup and the portions were so large we had take homes.
(3)Duffman D.
I don't care if it's a chain. I could eat here every day for the rest of my life. Enough said.
(5)Robin B.
I have nothing but love for PF Chang's and our server. I'd made a reservation for 8 people and we ended up with 11. Every time our server came back to the table we had added another person. She didn't even skip a beat, just kept on keeping on with bringing our drinks and taking dinner orders. Not to mention we were in a time crunch. I ordered the Coconut Curry with tofu which was absolutely fantastic. Tofu lightly seared with a amazingly creamy curry and just the right amount of coconut to make this a super tasty dish that made my taste buds sing "oh happy day". Seems like PF Chang's recipe for success is ---- Crazy accommodating service + Wonderfully prepared dishes = Satisfied customers
(5)Tres B.
I stopped in here for a quick bite because I love their kung pao chicken .. It was good! And try the Northern spare ribs, always outstanding. Being alone I sat at the bar and noticed they have ridiculously small TV mounted way above the bar. I'm talking 19" TV eleven feet high and to scale in this big building its just ridiculous. You can barely see the things. And now we come to the "Stupid Sh*t Employees Say" section of the review. I remarked to the bartender that their TVs were small and she retorted with a condescending scoff. "Have you noticed the economy is bad?! We're not going to be upgrading TVs anytime soon" First, is the economy so bad that the always busy PF Changs can't afford a $600 flat screen from Walmart? Is PF Changs hurting that badly? Why would you not just say, "I'll mention that to a manager?, Or "Its an issue we hope to fix soon". Its funny how a snotty or ignorant remark can tamp down an otherwise nice experience..
(3)Capt. Scott G.
Tried to get in on Christmas Eve short notice. Dawn took care of us despite under an enormous reservation load. Wow! The other manager I know....Darcy was there and gave a warm welcome as well. What a dynamic duo! Thanks lady's. You made our annual tradition of coming to your restaurant. Our server Luke rocked. Cheers and Merry Christmas! :-D
(5)Alexander M.
I gotta tell ya! I am definitely a Chinese food fan. This restuarant does a fantastic job with presentation, atmosphere and service. The food is actually quite good. I was a little disappointed with the portion size but that was really gripe. I was surprised how many people were here so it must be a popular locale. More importantly, I was introduced to the Belmar area in Lakewood which I think will become my stomping grounds if I move. All and all, this place is A-OK!
(3)Syl M.
Food looks lovely but could use a bit more spice. Really like the decor and friendly staff.
(3)Maria N.
I went there for dinner with my friend the other day. We ordered hot and sour soup, lettuce wraps, and the kung pao chicken. hot and sour soup: it wasn't even hot or even close to being warm. We ordered a bowl and had to sips and had to push them to the side. The waiter was nice enough of take it off our bill. lettuce wraps: honestly. If i were to go here again, this is the only thing that i would order kung pao chicken: i think I could have made better chicken microwaving the kung pao chicken they sell at target. it was dry and nothing special. And the rice was disgusting. we didn't finish anything. I'm definitely not coming back.
(1)Ciara G.
Frank don't judge us bc we ordered pretty much the entire menu at 3pm in the afternoon. I'm kidding, I'm kidding. But Frank, come on, I know you judged us just a little. I was 100% against chain restaurant dining in D-Co but Finny wanted PF Chang's and since he had been a trooper eating at all the joints I wanted to eat at, I put my pouty pants aside and went to town on some Chinese food. I have not been to a PFC's since my 23rd birthday. You all know my age so you do the math. As I said we pretty much ordered the whole menu. Since we dined so early we were able to partake in their HH pricing on appetizers. We started off with 2 orders of Lettuce Wraps, Crispy Green Beans, Bacon and Egg Siu Mai, Potstickers and a Chicken Flatbread (regular menu). Their Lettuce Wraps are always a solid choice. Crispy Green Beans were quite addicting. The Bacon and Egg Siu Mai were a surprisingly tasty treat. Pass on the Potstickers (unless you get them pan fried) and pass on the Flatbread. It was a bad Asian impersonation of a "quesadilla". For my meal I went for the Sesame Chicken Lunch Bowl and opted for the brown rice. This dish had a spicy symbol next to it but each bite was super sweet. It was tasty but I wanted spicy so I wasn't digging the sweetness. But you know if you are at PF Chang's you are really here for the Fried Banana Springroll dessert. Seriously, coconut pineapple ice cream?! Enough said. Even though Frank judged us to the max he was very personable and attentive. He kept on top of our empty plates and cleared them away and our beverages were always kept full. Plus he gave us the ok to climb on the giant horse outside for a photo opt if we chose so.
(3)Jeff S.
Many people give me weird looks when I say this, but I'm not much of a fan of Chinese food. It always sounds far better than it tastes, and I tend to feel pretty close to terrible after I put it in my body. P.F. Changs is one of the two exceptions. The food actually tastes good, as if it's prepared properly, is of good quality, and the sauces are flavorful and not smothering the food to hide low quality meat or veggies. We came here Sunday night for dinner, and were able to grab a spot in the bar and avoid waiting. Everyone was very friendly, service was prompt, and our dishes, the Mongolian Beef and Sesame Chicken, were consistent with what I like about Changs. They also have a pretty good bar selection. We left full and happy and in the holiday spirit. This is a good consistent meal for a chain restaurant.
(4)Victor B.
I had not previously eaten at the Alameda location and I am not sure if I will be going back or not. While the other locations offer up good service any time of day, my girlfriend and I had to wait about 15 minutes or so after being seated before someone even acknowledged our presence. I would understand if it were a busy, busy Saturday or Friday night but it was on a weekday during lunch time. With that being said, the food was ok. I had the Manchurian Beef and felt I received more rice than beef so that was a bit of a disappointment. While the service and offering here was sub-par, it won't detract from my visiting the other locations....I however, will probably not be returning to the Belmar restaurant,
(2)Alberto B.
WOW! That's all I have to say! First time trying PF Changs and boy, was I impressed! I met up with some friends for a birthday dinner, and as always, I was fashionably late. I walked in, saw my friends and joined them at the table. Immediately our server, Cody, came by and greeted me very politely and formally. Right away I thought, "this guy is getting a BIG tip." We ordered our food, I got the Kung Pao Chicken with white rice. The portion size was a bit smaller than I had hoped, but upon taking my first bite, I almost cried because the chicken and my taste buds were doing a joyous dance in my mouth. It was a very emotional time. Our food runner, much like Cody, was very polite and I was very impressed by the service. I feel horrible I forgot his name. The manager also came by and asked how our food was and how we were doing, which I've come to appreciate. We also had The Great Wall of Chocolate Cake for dessert which was DIVINE. Oh and did I mention we came in half an hour before closing? Yeah, we were those a-holes. I used to be a server and I remember how much I hated people that would come in right before closing, but Cody gave us excellent service despite this. All around a great dinner. Great food, beautiful decor, and FANTASTIC service. Definitely recommend you eat here.
(5)Nicole W.
Yes it's a chain, yes it is in suburban shopping mecca... but i love it. Always the same food, and this one is rarely crowded. So that's a double yes in my book! Staff is usually very friendly, there is a ton of seating, you can get in and out relatively quickly. I always go for the spicy eggplant. and we split the crab rangoons and get the table dipping sauce hot! Parking is weird, as in you have to park behind wells fargo and then walk thru the shopping area to get there, but that's ok with me!
(4)john W.
I'm sure there's no actual chinese people involved in anything served here, but it's good and it's consistent. I don't usually seek PF out, but it's great in a "I don't know what I want, but I know i'll enjoy some good chinese" way. Kung pao chicken is well done, and actually has some nice heat
(4)Linda M.
The crispy honey shrimp was not crispy or good-seems to have gone down hill. The crispy honey shrimp was not crispy or good-seems to have gone down hill.
(1)David S.
Great food. waitress was nice but inexperienced. Smaller portions for the Mongolian beef I ordered but was still satisfying
(4)Tiffany W.
I had not eaten at P.F. Chang's in a really long time before this past December and then in-person last night. After this I probably won't ever again. The bosses ordered appetizers from the Chang's downtown for my work's "holiday party" back in December; I thought the same thing that day that I thought last night, "Holy salt, Batman." Is this REALLY what "typical Amurkins" enjoy? Blech! I visited this location on request of an old work friend wanting to meet up (and she's apparently of the chain-only persuasion). Sadly, I'm thinking now the other option of Elephant Bar would have been the better choice... I ordered Ma Po Tofu, the only thing I ever get at Chang's because it's reminiscent of the duck my Chinese grandmother used to make. However, I don't know if it's because it's changed, it was this location's, or I just haven't had it in so long but it was certainly not as good as I remember. Every bite was a squishy little oil-sopped sponge of salty disappointment. I was tempted to add a third star for the perfection of the lightly-steamed (possibly par-boiled) broccoli that accompanies the tofu, but my water-retentive fingers argued otherwise. Also, they offer a choice of white or brown rice, with no extra charge for brown (unlike most places), but considering the price of their meat dishes this place is still coming out WAY on top, brown rice charge or not. $13.75 for a single serving of some-kind-of-sweet-fatty chicken that The Dude ordered. Seriously? People pay that much money for this kind of crap? And the happy hour is only so-so. I suppose, if it came down to it, and meeting an old friend here or not at all was the only option, I'd go. But only for the happy hour, and probably only for one drink. And maybe one limited-menu HH item, priced "especially for happy hour", but at the price that it really should be all day long so that it's not such a freakin' rip-off. C'mon Amurka. Stop letting places like P.F. Chang's and On the Border represent what could and should be really fantastic ethnic cuisines. This is a total bastardization of what Chinese food is; just because it's Chinese doesn't mean the only flavor profile is SALT. Stand up. Send a message. And give me liberty, or give me ...some hole-in-the-wall mom-and-pop Chinese restaurant that does it right for a better price and more sincere ambiance. The Ikea lantern lighting and terracotta horses aren't fooling me!
(2)Ami R.
About 10 of us went for a friend's birthday dinner. It was cute that all the waitstaff signed a card for my friend. It started off bad when it took my friends 15 minutes to get their first beer. Me on the other hand just wanted my usual. They were out of Seagrams 7 and Crowne Royal. How does that happen??? Excuse me, time to find a new bar manager. The food was good like it always is at PF Chang's.....nice portions too. I will give it to the waiter, he did pretty good considering the motley crew he was waiting on.
(3)Tessa A.
Food is good, not bad but nothing amazing. Crab wontons are mediocre, beef and broccoli was great. Kung pao chicken is okay. We got the $40 dinner for two and in the future I'd go to a Chinese restaurant and get much better food for less.
(2)Sara S.
Okay where do I begin??? Well let's start with the egg drop soup. It was just, weird. It almost had a beef broth flavor to it and had a brown color to it, which is NOT right for egg drop soup. No joke, almost the color of my boyfriend's hot and sour soup. I always wonder how people like our server get jobs in a place where people are paying for you based on how they are treated. I think this guy said maybe 5 words the whole time. He was so quiet, everyone in my party of 4 noticed how inattentive he was. My boyfriend and I did the 2 for $40 meal deal which come with two soups, one app to share, 2 entrees, and a dessert to share. For my entree, I had the pork lo mein. It was good, but definitely not the best I've had. My boyfriend had the sesame chicken which is supposed to be spicy, right? If I can eat it, then it is NOT spicy. It has that symbol on the menu indicating it is spicy, but yeah, I think they forgot to put the red chile sauce on it. The other couple that was with us had the sweet and sour chicken which was NOT good. All of us at the table tried it, and we all agreed there was something off about it. They took it off our final bill, and offered to cook something else, but Tasha was completely turned off by then. The other entree they ordered had shrimp in it which was pretty tasty. I was hoping a supervisor or a manager would be around to ask how our meal was so we could just tell him that the waiter was painfully quiet, barely came to our table, and quite frankly, we have no idea how he has a job in customer service, but no one ever did. I hate to admit it, but the food runner bringing entrees to people's table should have been waiting tables 100 times over our server. He was personable and cheerful. Not like the other guy. We shared the shrimp dumplings for our appetizer which were really good. That's the one star for my rating. The other star is for the banana spring roll dessert which was really good, despite being really full, I still ate quite a bit of it. The other star was for the exceptional drinks that we had. I had a pink lemonade drink that was really good, and dare I say, was the best part of the ENTIRE meal!
(2)Samantha E.
No love for this PF Chang's location? I've been here several times-- for dinner with the boyfriend and other friends, for a quick lunch, and for a post-hair-appointment snack at happy hour. Every time the food has been great-- not super-amazing-authentic, but predictable and delicious PF Chang's food. My favorites are the orange peel entrees, Mongolian beef, lettuce wraps, and pepper steak at lunch. Service has always been friendly and pretty quick. It's on the expensive side, but the dinner-for-two and lunch bowls are both a good deal. I'm a fan.
(4)Bruce D.
Typical chain food. Nothing special, over priced and under plated, the ton of salt is free.
(2)Sarah P.
Like lipstick on a pig. PF Chang's specialized in "sophisticated" Americanized Chinese food that completely fails to impress me. Sure, they might have healthier options than your average take-out joint, but they are just as uninspired as your next theme restaurant chain. The service is not bad but not outstanding. The menu options are limited for dietary restrictions, and the prices aren't marvelous.
(2)Jenny C.
I've only ever had take-out from this location. The take out counter usually does pretty well. There is only one time they didn't have our (work) order ready on time. The manager was apologetic about it, which was nice. The food is generally good, although we've had times where it was kind of blah. If you sign up for their card, you get a 10% discount plus other deals for take-out which are pretty good (usually 20% off). The food is kinda pricey, but I think it's pretty good quality most of the time. They allow you to make customizations without a hassle, which is good for those with strict dietary requirements. One of their employees even told me the fortune cookies are not vegan (due to a coworker having a special order). That's pride in knowing their product right there. Awesome. One star taken off for inconsistent food quality in take-out orders, and for the rare exploding container.
(4)Margaret C.
Friend's birthday party. Recently. Shared those crab won ton appetizers with someone. I realize crab won tons are not even remotely the essence of fine Chinese cuisine. Given that realization, these were possibly the very worst crab won tons I have ever tried to eat. The funny thing is, they sounded scrumptious as described on the menu, and looked delightful on the plate as they were presented at the table. But one of us was given 8 on their plate while the other received 5, yet we both ordered the same appetizer. The waitress was a bit overwhelmed with our large table of people which is understandable so we just made our won ton plates even via exchange. But they did not taste good. I have had better won tons everywhere I've ever eaten other than PF Chang's. And you know me...I am not exactly the finicky or entitled sort. In hindsight, which is always 50/50, I should have returned 'em. Also ordered the lemon chicken. This was priced at $12+ and did not include anything other than chicken, lemon sauce, and a bowl of white or brown rice that was shared at our end of the table, among 6 or so people. It was not a generous portion and I did not like the texture of it or the sauce. The atmosphere here was clearly intended to be upscale, located appropriately in Lakewood's tony little neo-downtownish section of Bel Mar. I'll tell you this, it made me totally treasure my dear little neighborhood restaurant, the China Gourmet, in Boulder. In ways they are not comparable and in ways they are. I was sitting at a table with 20 or more people and it looked like they all were really enjoying their meals. Perhaps I am just always an anomaly, whether I wannabe or not? Hmmmm.....
(3)Nicole B.
I must say that I have only been to PF Changs a few times because they charge a lot of money for so/so food. My friend and I went there for lunch the other day and she wanted her meal served with steamed broccoli instead of white rice. She has gestational diabetes and the carbs throw her out of wack. The server wasn't sure if he could do it so he asked the manager who said no. My friend asked to cancel the rice and just order the broccoli anyways. The smallest side of broccoli then came out with her meal and when we got the bill they had charged $4.00 for it! I can understand charging a single dollar for the substitution but four was just ridiculous. Needless to say I will avoid this restaurant. The food isn't worth it and the customer service is severely lacking.
(2)Danielle K.
After asking the bartender's opinion between two drinks on the happy hour menu (a plus because Ted's across the street does NOT have happy hour) he completely misguided us... & it went something like this... "How is the ginger lime mojito?" I think his words were "If you like rum, you'll like it." Who likes rum & orders a mixed cocktail? "Okay how does the the mai tai compare?" "It's good if you like Mai Tais." Really? Haven't you tried the drinks you make? Anyway-Not surprising because someone else actually made them & served them! After 12 minutes (timed of course) we get our drinks as she is floundering in orders in what appears to be an empty bar! Perhaps they are in need of bartending staff? We order 4 appetizers from the happy hour menu & 20 minutes later they arrive. Honestly they were quite tasty, the Ahi tuna crisp was awesome, great tuna & good flavor. The pork & vegetarian dumplings were also good (I recommend the pork) & the dynamite shrimp were my favorite! We had to flag her over twice for another round & ended up asking the bar back for water. I would recommend their happy hour but beware of potential staffing shortages
(2)