I had taken my family to P F Changs one night for a nice dinner. I had been to the one in Park Meadows before and loved it. However, this time, it was not a good experience. The hostess put us at a table in the back, surrounded by tables that were filthy. They do not prebuss and we learned that throughout our dinner. We ended up putting our dirty dishes on those tables in order to make room for more plates! The server handed our glasses to us by holding the tops, even with the coffee cups which have a handle! Our 2 appetisers came out 20 minutes apart and our food was cold. We asked 3 different times for the server to make the hot sauce and finally did when we were almost finished. My bill had to be brought 4 times because he kept giving me other customers bills. I will not go back to this place.
(1)
s n.
Not such a good experience here today. 1. Our soup arrived cold - our server took it back and heated it in microwave, still we could tell that the soup is stale. The explanation was that someone turned off steam heater in the kitchen. 2. The chairs are so close and no space to walk in between - the whole time I had to sit very uncomfortably. 3. The dishes were nothing special - they tasted worse than your average Panda express I remember the PF Changs at Park Meadows to be much better ( haven't gone in couple of years) - it could be problem with how the Southlands PF Changs is being run or it could be that the quality has taken backseat at PF Changs. Would not recommend the Southlands location - save your money and time - go elsewhere.
(2)
Sandi D.
Hasn't been good last few times. Sadly, my usual bartender has left, and the new one doesn't take as good care of us. Back to stingy pours, and everything being a problem ( I sub out the starch, which depending on the person goes easily...or not) Last few times, the food has been off, neither hot, nor fresh tasting. Too bad, I thought I found a Chain Restaurant I really liked. Another one bites the dust........................
(2)
Paula A.
Will and I had a great meal here on Sunday.
(4)
Lisa L.
Amazing Happy Hour Prices! Never been here, test it at happy hour, I promise you will like it. The orange edamame is delicious! Very clean in the bar area too.
(5)
Adriena W.
Food was really great here. However, the service was terrible. At $15 a plate, I would expect better service. Our server came to get our drink order and complained about being at work during a Broncos game. Umm okay.... To start the meal, we ordered the chicken lettuce wraps and pork pot stickers. Our server then came back several minutes later to take our orders for the main course- orange chicken, broccoli and beef, and the chile green beans. This is about the last thing our server did right. Rather than our appetizers coming out, he came to drop off the green beans. We asked where the appetizers were and he said, "You wanted the green beans as an appetizer." We explained that we ordered our green beans with the main courses as an additional side. Rather than just fixing the order, he proceeded to grab his manager in an attempt to justify his actions. After we finally got the situation sorted out and received our appetizers, he still brought the green beans well ahead of our meal. Our server then began to hover over us during our entire meal. Weirdest and most uncomfortable experience.
(3)
Nikki W.
It was okay. I remember this place being better though. Maybe because I'm older and more pickier...IDK? To me it has an American Corporate feel. Why is every dish chopped up into little pieces and piled on your plate like soft dog/cat food. Service was not so great either. I was part of a larger group and I could tell we were reluctantly being waited on, trying to hurry us out.
(3)
julie n.
Definitely not my favorite Chinese food. Everything is so sweet and the sauces are so thick. Hot sour soup was also very thick. Very expensive!
(2)
Kelly G.
I haven't been to a PF Chang's in years. Now I live close to this one at Southlands Mall in Aurora. I ordered the Chicken Lettuce Wrap as my entree. The server mixed the hot mustard and hot chili paste in a light soy sauce mixture. My husband ordered the Dan Dan Noodles. His entree actually went really well as the filling of my lettuce wrap. The entree was supposed to be spicy so my husband used some of my sauce We will be back.
(3)
Melissa P.
I always prefer to sit in the bar the service is unbeatable. Matt and the guys behind the bar are all always on their game, food is amazing and when it's really busy you can always count on your glass being full. Food is great And the wine selection is way above average.
(5)
Christopher B.
This place used to be really good but now, not so much. Food was absolutely horrible as well as the service. My spicy chicken dish, the chicken was rubbery and seemed under cooked while my dining partner got the sea bass and was completely burned (so black...). Had to ask for our server, who with all the other servers spent more time at front desk than their tables and the napoleonic manager was only walking around-not checking on anyone, just strutting around. The restaurant itself has gone 'cheap' with the new uniforms and a glass of wooden chopsticks on the table... Won't be back
(1)
Mary Catherine M.
Ordered takeout this evening. The waitress who checked me out was quite rude. Upon return home, my order was incorrect. Called the location and was put on hold then hung up on. This is disappointing, I would have expected them to make it right.
(1)
Eli I.
Mongolian Beef. Enough said. That's it. There is literally nothing else worth ordering from here. I've eaten at many PFs around the country, they're all the same. Don't get me wrong I've tried many of Changs's different main dishes throughout the years and frankly, they all taste underwhelming and americanized. The Mongolian Beef however is the best I've ever had from anywhere, from any chinese restaurant. Another tip: For the money- always get the "two for $40" if you are dining with someone else. That way, you essentially get a free appetizer with your soup and desert. Always get the chicken lettuce wrap for your appetizer, the other item they are well known for. And double up on the Mong Beef. Telling you, it's the best dish on the menu, only thing worth a damn. Nothing except maybe the ice cream is good on the desert menu. Also: Don't be fooled by the noodle dishes they are a joke, I've had their Pad Thai and Singapore Noodles, both horribly disappointing if you've ever had real Thai food. (What Thai chef puts a giant handful of cilantro on top of their noodles? Lol) I don't like reviewing chain restaurants because there's nothing unique about one from the other, except maybe the service. Service is fine here, I've never had issues. If there's anything you've gained from this rant: EAT MONGOLIAN BEEF!
(3)
Melinda D.
We went here to celebrate my friend's birthday. We ordered 3 desserts, a wonton chocolate raspberry one, a banana egg roll with pineapple coconut ice cream and the Great Wall of Chocolate cake. All 3 were just ok. Nothing special. The ice cream however was delicious. The service was phenomenal. Great staff. They did not care that we sat and chatted until closing.
(3)
Morgan M.
P.F. Changs is a nice more formal restaurant with a dimmer ambiance and a good menu. They do have a gluten free menu that I had ordered from and the food was good however I think they have MSG in their food and am not sure if it was entirely gluten free .. I had the lettuce wraps.. And I told the waiter it was an allergy but something made me extremely sick .. I haven't been back since .. Their food is overly salty and I feel like I need gallons of water and still feel like I haven't had enough ... They are a little slow on service but are attentive .. I don't know something about the food just assent right and made me very sick so that's the primary reason for not wanting to return
(3)
Jes H.
Trinity is a joke. By far one of the worst servers we have had. She had a bad attitude from the beginning and after we ordered we didn't see her again. Jack the manager gave us a new server Daniel who was fast and efficient. That's the only reason this review has 3 stars. She apparently needs to take lessons from him or get a new job. Not only that but after our table was taken from her she kept talking about it in the corner with other people she worked with. Totally unprofessional. With an attitude like hers I doubt she will work there long anyways! As for the food it was the same as it usually is. Great. We love pf changs. How can they improve? Hire better servers!!
(3)
Heidi K.
After a not so great last visit, this one was great. Our server was so kind and attentive, food was good and timely. My only complaint everytime is the price. It's just too high for what you're really getting. $60 for two people with no alcohol is just too much for this place. I am hooked on the orange chicken.
(4)
Scott M.
Newcastle Brown Ale, frozen glass. That gets me in the door right there. Aside from carrying one of my favorite beers, PF Chang's does a pretty good job with their food too. We are repeat customers for their $39.99 dinner for two deal, which actually works out pretty well for the whole family. We have two very young kids who eat very little and a baby who doesn't factor in to the food picture yet. The meal comes with an appetizer, two cups of delicious egg drop soup, two entrees, and two deserts. This is typically enough food to feed the four of us for dinner, with boxes of leftovers to spare. Not bad, not bad at all. Lately it seems to be getting harder and harder to drop in and find a table without a long wait, so reservations are helpful.
(4)
Lindy S.
As I mentioned before, we have had inconsistent service at this location. Specifically, one evening the ends of the green onions were amongst the chicken in my dish, but the waiter and manager quickly attended to the issue. Other times service and food had been excellent. We were kind of frustrated last weekend when we heard a barking dog off and on while dining. At first I thought it was someone's cell phone, but eventually we noticed someone had been allowed to bring their dog carrier into the restaurant with them. I don't mind service dogs, or puppies on patios, but I do not think it OK to allow people to bring their pets into a dining establishment.
(2)
Damion W.
I would love to give PF Chang's more than 3 stars but I really struggle with their service. We were welcomed and accommodated and were seated with no problem. We had a group of seven and got there during a busy time and only had to wait about 10-15 minutes. The waitress was average, she took a little long to bring our drinks and our check, otherwise she did her job. Everyone in my group enjoyed their food, but we all agree that it was nothing to call home about. Would I go back? Yes, if somebody invited me or if I had a coupon. However, the likelihood of me going back on my own, SLIM.
(3)
Dana H.
This was our first visit to a PF Changs and I was a little skeptical after reading some of the reviews. But I turned out to be pleasantly surprised since we had a very good experience. Our server was young, lively and very attentive. We were a party of 4 and she was really great at making recommendations for us and we all ended up sharing family style. Lettuce wraps were amazing, pork lo mein & vegetable fried rice were so so good. Will definitely go again.
(5)
William B.
Really good food and awesome service. I highly recommend the banana dessert. Amazing!
(4)
Cheryl L.
Have eaten several times at this PF Chang's in Southlands Mall area. Each and every time the food gets worse. Ate there last night and ordered the almond and cashew chicken. It was terrible. When I complained to the waiter, he said that the cooks must of put to much cornstartch in the sauce and that he could take it back and they could add water to it to thin it out. Really? For the price of the dinner, you could have a fabulous Chinese meal anywhere else. The service is OK but the subpar food is not.
(1)
Eunice E.
So, I know it's not real Chinese food, and I was never under the impression that I would be eating authentic Asian cuisine, but I did think that I'd be getting some decent level of service, particularly since I had made reservations (yes, smart, do it, you need to, you're welcome) for my mother's birthday (I told them this, but I guess it didn't matter to them except for putting it down under the "occasion" tab on the reservation slip... on which they misspelled my name... even though I spelled it out for them... I've never, ever wanted to be a 'eunuc'(h)... ever). I had high hopes as we waltzed through the front doors and were seated immediately (again, reservations... yes, smart, do it, you need to), but then... we just kinda sat there. And sat there. And sat there. And then this skinny little man-boy came over and pretended to know what he was doing, though all he did was ask if we wanted water and didn't come back again for a very long while. So, finally, we got to order our drinks. Or so we thought. I should've known when I asked his opinion on which wine would go best with the food we had ordered and he said, "I have no idea!" Fast forward half a lifetime. Our server comes back with my brother's iced tea and no bottle of wine. He told us that the name on the menu didn't match with the name in the cellar with the name on the bottle with his mother's cousin's sister's maiden name, etc. Whatever. We eventually got our wine. Emphasis on eventually. Emphasis on eventually on ALL parts of our meal. Like our starter soups... which came out lukewarm... and our entrees, which came out after a half glass of nursing wine... and our desserts, which came out without forks... it was really just hilarious all around. Or maybe that was just the wine. Anyway, it was still a fun time because of the company and occasion, but would I go back for another special event? Only if I had all the time and patience in the world...
(2)
Mahm O.
Service was very good. Food has a good taste. Compared to other restaurants it's fairly pricey. For the price I would expect more of the meal to be freshly cooked, not reheated. Food came out waaaaaay too quickly. Unless there's a genie back in the kitchen, food is definitely being reheated.
(4)
Valerie S.
This PF Chang's is a family favorite -- we eat here nearly every time we go to Southlands mall. We love that they have lots of options, but particularly that they have a strong Gluten Free menu for the GF members of our family. I'm always partial to the orange peel chicken, but everyone in my family has their own favorite (I've tried my brother's Singapore street noodles, and there's a coconut shrimp dish to die for). The service has always been good, and the food is consistently good given that it's a chain restaurant. I love how they package up the take-away food right at the table for you, and the servers always chat when they spend time at the table. It makes it less rushed and informal, no matter how busy the restaurant. Always a good choice, if you're at the mall and planning to eat.
(4)
Susan B.
We love the candied walnut shrimp and Mongolian beef...and of course always order dessert .. Either the cheese cake or chocolate cake are out of this world..we go here for big family occasions .
(5)
Jessica J.
I have to qualify this 3 star review - it really is a 2 star review with an extra star because PF Changs has an extensive Gluten Free Menu and really does a great job of offering GF options. OK, so here it is. The hubby and I have never liked PF Changs (it just never thrilled us). We have lived next to this one for 2.5 years and today is the first time we stepped in the place, but we did so because of the gluten free items (the hubby has to be GF because of allergies, so we have to choose wisely now). The good: They have a whole back menu from apps to dessert that is gluten free! Score. They even offer gluten free soy sauce. Wow. Major plus. And the food was tasty, no weird flavors (if you have eaten gluten free you know what I mean). Not to mention I always like it when I can order brown rice. Unfortunately, the good ends there. The bad: Service was terrible. We were seated at a table and forgotten for 10 minutes until a random waitress asked if we had been helped and finally took our drink and food order (since we had so much time to decide and we had her we figured we should put both in). Then we waited for at least another 5 minutes for drinks. The food came out 5 minutes after that...so we got our food faster than drinks essentially. Wow, how crappy do you have to be to do that. Then we had to flag down people to get a refill. The food itself was tasty, but nothing that would bring me back, plus the portions are small. Oh and as we left, 3 hostesses were at the front and not one said thank you or even good bye. Jeez, not really pulling me back in. Bottom line: We will probably come back because of the gluten free options, but we might opt for take out and not dine in.
(3)
Nick F.
This location has great chefs! Food is always cooked to perfection!!! Drinks are allways strong!! 2 for 39.99$ is a killer deal. Lots if food to take home, get medicated and eat again.
(5)
Jason J.
This would be a 2 star review if they didn't have such an extensive gluten free menu. We walked in and were seated and were promptly ignored for 10 minutes until a random waitress asked if someone else had come taken our drink order yet. She took it and about 5 minutes or so later someone finally came back with it and took our order. The food was decent, but the service definitely sucked. As we were leaving there were 3 or 4 hostesses yakking it up at the entrance and not one of them even acknowledged our existence as we left. We'll probably be back, but really only because of their gluten free offerings.
(3)
Mari C.
4 stars for the great happy hour specials. I love their drink as well as their food happy hour items!
(4)
M G.
Great service and fast! Get the Tuna Crisps off the Happy Hour menu! $5 and I could make a meal out of them alone.
(5)
Mary H.
Was disappointed in the service, the employees were to busy discussing their weekends rather than focusing in customer service. Had to wait 5 minutes for silverware to be given to me after dish was served.
(2)
Allison F.
A standard, busy, P F Chang's, complete with giant horse out front. Located at the front of Southlands Mall, it's definitely hard to miss. The inside has the usual decor, which I enjoy, but am not sure how the full wall Chinese mural matches with the log-cabin decor. We were seated right away at 6pm on a Sunday, despite it looking like every table was taken. Our waitress quickly arrived to take our drinks and was kind enough to come back shortly after we had actually had a chance to open our menus. Drinks were ordered and not delivered for about 10 minutes. Our order was taken about 15 minutes after that, though thankfully the food was quick to arrive. We had their prix fixe menu special, which appears to be a great deal. To start, we had the hot and sour soup. There are lots of chicken and mushrooms in the bowl, which made every spoonful delicious. Depending on how many leftovers you would like from the evening, I would recommend a 1/2 cup full as that's still tons. As an appetizer we had the chicken lettuce wraps. These are always a favorite and it's extremely hard to finish them. I enjoy the sauce that the servers mix for you, though find it always just drips on to my plate. When we asked to package up the leftover filling, our server came back with a Ziploc bag of extra lettuce for us to continue the feast. For entrees, we had the Mongolian beef and the almond and cashew chicken. You get your choice of white or brown rice and are sure to go home with leftovers for another full meal. I've also tried their Cantonese shrimp and found that to be wonderful. Their list of entrees for you to choose from is quite extensive, though doesn't offer many vegetarian choices. And dessert. You get your choice of a small shot glass of dessert, with 10 kinds to choose from. I had the lemon meringue and with layers of graham crumbs, lemon curd, and whipping cream, it was the perfect end to the meal. Expect to leave quite full, whether you go for this meal deal or order a la cart. I'm still unsure if meals are meant to be ordered and shared like traditional Chinese restaurants, as patrons all appeared to have their own plates they were chowing down on. Your choice?
(3)
Kimberli R.
Always Friendly....can still make a reservation....food is always awesome. Manager always stop by the table..Try Shrimp With Candied Walnuts...Professional wait staff..new arrangement of tables and more intimate setting now. There are new covering on the tables and chairs. Always clean...chef always pays special attention to details to allergies as my daughter has one to seafood. Ask for Jesse, Josh or Jessica. This is our Moday night haunt.....Mary is a great Manager Bar is separate :)....TV
(5)
Mark H.
P. F. Chang's is not authentic Chinese food, but that isn't why they are there. They are great for the price and taste consistently very good. Their lunch menu is a steal with a great selection. The service is always good.
(5)
Casey M.
I love PF Changs food, especially when it comes to their lettuce wraps. Normally I visit the location by the Park Meadows mall and am impressed but the service here seems to be a little spotty. I have only been to this location 2 or 3 times, but each time I feel like there is something wrong and the service is just too inconsistent with their Park Meadows location which is always on par.
How sad it is to see a good restaurant become a below average chain food stop!! This place is a slight step above a cheap Chinese food buffet or a fast food joint! The service was slow and inattentive no clue as to what they are doing. We had to ask for water twice and we all ran out and never got another refill. Save your $$ and time and avoid this place and the crappy Ginger beer!
(1)
Laura M.
We really enjoy PF Chang's. We had a coupon for a free starter which was great. We ordered the pan fried pork dumplings...delicious!!! The sauces are great too. We also got a bowl of egg drop soup to share between the 2 of us. It is a huge bowl but it is cheaper to get this versus 2 cups of soup. Plus we had some to take home. For our entrees, we had the vegetable lo mein and spicy eggplant. Both were delicious. The eggplant could have been spicier but still tasted great. It is not a cheap meal but worth the value especially if you have a coupon. We will definitely go back here. The service was also excellent.
(4)
Sorry, No Coupons available for this restaurant.
Address :23902 East Prospect Avenue
Aurora, CO, 80016
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Dogs Allowed : No Waiter Service : Yes Caters : No
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Shane F.
I had taken my family to P F Changs one night for a nice dinner. I had been to the one in Park Meadows before and loved it. However, this time, it was not a good experience. The hostess put us at a table in the back, surrounded by tables that were filthy. They do not prebuss and we learned that throughout our dinner. We ended up putting our dirty dishes on those tables in order to make room for more plates! The server handed our glasses to us by holding the tops, even with the coffee cups which have a handle! Our 2 appetisers came out 20 minutes apart and our food was cold. We asked 3 different times for the server to make the hot sauce and finally did when we were almost finished. My bill had to be brought 4 times because he kept giving me other customers bills. I will not go back to this place.
(1)s n.
Not such a good experience here today. 1. Our soup arrived cold - our server took it back and heated it in microwave, still we could tell that the soup is stale. The explanation was that someone turned off steam heater in the kitchen. 2. The chairs are so close and no space to walk in between - the whole time I had to sit very uncomfortably. 3. The dishes were nothing special - they tasted worse than your average Panda express I remember the PF Changs at Park Meadows to be much better ( haven't gone in couple of years) - it could be problem with how the Southlands PF Changs is being run or it could be that the quality has taken backseat at PF Changs. Would not recommend the Southlands location - save your money and time - go elsewhere.
(2)Sandi D.
Hasn't been good last few times. Sadly, my usual bartender has left, and the new one doesn't take as good care of us. Back to stingy pours, and everything being a problem ( I sub out the starch, which depending on the person goes easily...or not) Last few times, the food has been off, neither hot, nor fresh tasting. Too bad, I thought I found a Chain Restaurant I really liked. Another one bites the dust........................
(2)Paula A.
Will and I had a great meal here on Sunday.
(4)Lisa L.
Amazing Happy Hour Prices! Never been here, test it at happy hour, I promise you will like it. The orange edamame is delicious! Very clean in the bar area too.
(5)Adriena W.
Food was really great here. However, the service was terrible. At $15 a plate, I would expect better service. Our server came to get our drink order and complained about being at work during a Broncos game. Umm okay.... To start the meal, we ordered the chicken lettuce wraps and pork pot stickers. Our server then came back several minutes later to take our orders for the main course- orange chicken, broccoli and beef, and the chile green beans. This is about the last thing our server did right. Rather than our appetizers coming out, he came to drop off the green beans. We asked where the appetizers were and he said, "You wanted the green beans as an appetizer." We explained that we ordered our green beans with the main courses as an additional side. Rather than just fixing the order, he proceeded to grab his manager in an attempt to justify his actions. After we finally got the situation sorted out and received our appetizers, he still brought the green beans well ahead of our meal. Our server then began to hover over us during our entire meal. Weirdest and most uncomfortable experience.
(3)Nikki W.
It was okay. I remember this place being better though. Maybe because I'm older and more pickier...IDK? To me it has an American Corporate feel. Why is every dish chopped up into little pieces and piled on your plate like soft dog/cat food. Service was not so great either. I was part of a larger group and I could tell we were reluctantly being waited on, trying to hurry us out.
(3)julie n.
Definitely not my favorite Chinese food. Everything is so sweet and the sauces are so thick. Hot sour soup was also very thick. Very expensive!
(2)Kelly G.
I haven't been to a PF Chang's in years. Now I live close to this one at Southlands Mall in Aurora. I ordered the Chicken Lettuce Wrap as my entree. The server mixed the hot mustard and hot chili paste in a light soy sauce mixture. My husband ordered the Dan Dan Noodles. His entree actually went really well as the filling of my lettuce wrap. The entree was supposed to be spicy so my husband used some of my sauce We will be back.
(3)Melissa P.
I always prefer to sit in the bar the service is unbeatable. Matt and the guys behind the bar are all always on their game, food is amazing and when it's really busy you can always count on your glass being full. Food is great And the wine selection is way above average.
(5)Christopher B.
This place used to be really good but now, not so much. Food was absolutely horrible as well as the service. My spicy chicken dish, the chicken was rubbery and seemed under cooked while my dining partner got the sea bass and was completely burned (so black...). Had to ask for our server, who with all the other servers spent more time at front desk than their tables and the napoleonic manager was only walking around-not checking on anyone, just strutting around. The restaurant itself has gone 'cheap' with the new uniforms and a glass of wooden chopsticks on the table... Won't be back
(1)Mary Catherine M.
Ordered takeout this evening. The waitress who checked me out was quite rude. Upon return home, my order was incorrect. Called the location and was put on hold then hung up on. This is disappointing, I would have expected them to make it right.
(1)Eli I.
Mongolian Beef. Enough said. That's it. There is literally nothing else worth ordering from here. I've eaten at many PFs around the country, they're all the same. Don't get me wrong I've tried many of Changs's different main dishes throughout the years and frankly, they all taste underwhelming and americanized. The Mongolian Beef however is the best I've ever had from anywhere, from any chinese restaurant. Another tip: For the money- always get the "two for $40" if you are dining with someone else. That way, you essentially get a free appetizer with your soup and desert. Always get the chicken lettuce wrap for your appetizer, the other item they are well known for. And double up on the Mong Beef. Telling you, it's the best dish on the menu, only thing worth a damn. Nothing except maybe the ice cream is good on the desert menu. Also: Don't be fooled by the noodle dishes they are a joke, I've had their Pad Thai and Singapore Noodles, both horribly disappointing if you've ever had real Thai food. (What Thai chef puts a giant handful of cilantro on top of their noodles? Lol) I don't like reviewing chain restaurants because there's nothing unique about one from the other, except maybe the service. Service is fine here, I've never had issues. If there's anything you've gained from this rant: EAT MONGOLIAN BEEF!
(3)Melinda D.
We went here to celebrate my friend's birthday. We ordered 3 desserts, a wonton chocolate raspberry one, a banana egg roll with pineapple coconut ice cream and the Great Wall of Chocolate cake. All 3 were just ok. Nothing special. The ice cream however was delicious. The service was phenomenal. Great staff. They did not care that we sat and chatted until closing.
(3)Morgan M.
P.F. Changs is a nice more formal restaurant with a dimmer ambiance and a good menu. They do have a gluten free menu that I had ordered from and the food was good however I think they have MSG in their food and am not sure if it was entirely gluten free .. I had the lettuce wraps.. And I told the waiter it was an allergy but something made me extremely sick .. I haven't been back since .. Their food is overly salty and I feel like I need gallons of water and still feel like I haven't had enough ... They are a little slow on service but are attentive .. I don't know something about the food just assent right and made me very sick so that's the primary reason for not wanting to return
(3)Jes H.
Trinity is a joke. By far one of the worst servers we have had. She had a bad attitude from the beginning and after we ordered we didn't see her again. Jack the manager gave us a new server Daniel who was fast and efficient. That's the only reason this review has 3 stars. She apparently needs to take lessons from him or get a new job. Not only that but after our table was taken from her she kept talking about it in the corner with other people she worked with. Totally unprofessional. With an attitude like hers I doubt she will work there long anyways! As for the food it was the same as it usually is. Great. We love pf changs. How can they improve? Hire better servers!!
(3)Heidi K.
After a not so great last visit, this one was great. Our server was so kind and attentive, food was good and timely. My only complaint everytime is the price. It's just too high for what you're really getting. $60 for two people with no alcohol is just too much for this place. I am hooked on the orange chicken.
(4)Scott M.
Newcastle Brown Ale, frozen glass. That gets me in the door right there. Aside from carrying one of my favorite beers, PF Chang's does a pretty good job with their food too. We are repeat customers for their $39.99 dinner for two deal, which actually works out pretty well for the whole family. We have two very young kids who eat very little and a baby who doesn't factor in to the food picture yet. The meal comes with an appetizer, two cups of delicious egg drop soup, two entrees, and two deserts. This is typically enough food to feed the four of us for dinner, with boxes of leftovers to spare. Not bad, not bad at all. Lately it seems to be getting harder and harder to drop in and find a table without a long wait, so reservations are helpful.
(4)Lindy S.
As I mentioned before, we have had inconsistent service at this location. Specifically, one evening the ends of the green onions were amongst the chicken in my dish, but the waiter and manager quickly attended to the issue. Other times service and food had been excellent. We were kind of frustrated last weekend when we heard a barking dog off and on while dining. At first I thought it was someone's cell phone, but eventually we noticed someone had been allowed to bring their dog carrier into the restaurant with them. I don't mind service dogs, or puppies on patios, but I do not think it OK to allow people to bring their pets into a dining establishment.
(2)Damion W.
I would love to give PF Chang's more than 3 stars but I really struggle with their service. We were welcomed and accommodated and were seated with no problem. We had a group of seven and got there during a busy time and only had to wait about 10-15 minutes. The waitress was average, she took a little long to bring our drinks and our check, otherwise she did her job. Everyone in my group enjoyed their food, but we all agree that it was nothing to call home about. Would I go back? Yes, if somebody invited me or if I had a coupon. However, the likelihood of me going back on my own, SLIM.
(3)Dana H.
This was our first visit to a PF Changs and I was a little skeptical after reading some of the reviews. But I turned out to be pleasantly surprised since we had a very good experience. Our server was young, lively and very attentive. We were a party of 4 and she was really great at making recommendations for us and we all ended up sharing family style. Lettuce wraps were amazing, pork lo mein & vegetable fried rice were so so good. Will definitely go again.
(5)William B.
Really good food and awesome service. I highly recommend the banana dessert. Amazing!
(4)Cheryl L.
Have eaten several times at this PF Chang's in Southlands Mall area. Each and every time the food gets worse. Ate there last night and ordered the almond and cashew chicken. It was terrible. When I complained to the waiter, he said that the cooks must of put to much cornstartch in the sauce and that he could take it back and they could add water to it to thin it out. Really? For the price of the dinner, you could have a fabulous Chinese meal anywhere else. The service is OK but the subpar food is not.
(1)Eunice E.
So, I know it's not real Chinese food, and I was never under the impression that I would be eating authentic Asian cuisine, but I did think that I'd be getting some decent level of service, particularly since I had made reservations (yes, smart, do it, you need to, you're welcome) for my mother's birthday (I told them this, but I guess it didn't matter to them except for putting it down under the "occasion" tab on the reservation slip... on which they misspelled my name... even though I spelled it out for them... I've never, ever wanted to be a 'eunuc'(h)... ever). I had high hopes as we waltzed through the front doors and were seated immediately (again, reservations... yes, smart, do it, you need to), but then... we just kinda sat there. And sat there. And sat there. And then this skinny little man-boy came over and pretended to know what he was doing, though all he did was ask if we wanted water and didn't come back again for a very long while. So, finally, we got to order our drinks. Or so we thought. I should've known when I asked his opinion on which wine would go best with the food we had ordered and he said, "I have no idea!" Fast forward half a lifetime. Our server comes back with my brother's iced tea and no bottle of wine. He told us that the name on the menu didn't match with the name in the cellar with the name on the bottle with his mother's cousin's sister's maiden name, etc. Whatever. We eventually got our wine. Emphasis on eventually. Emphasis on eventually on ALL parts of our meal. Like our starter soups... which came out lukewarm... and our entrees, which came out after a half glass of nursing wine... and our desserts, which came out without forks... it was really just hilarious all around. Or maybe that was just the wine. Anyway, it was still a fun time because of the company and occasion, but would I go back for another special event? Only if I had all the time and patience in the world...
(2)Mahm O.
Service was very good. Food has a good taste. Compared to other restaurants it's fairly pricey. For the price I would expect more of the meal to be freshly cooked, not reheated. Food came out waaaaaay too quickly. Unless there's a genie back in the kitchen, food is definitely being reheated.
(4)Valerie S.
This PF Chang's is a family favorite -- we eat here nearly every time we go to Southlands mall. We love that they have lots of options, but particularly that they have a strong Gluten Free menu for the GF members of our family. I'm always partial to the orange peel chicken, but everyone in my family has their own favorite (I've tried my brother's Singapore street noodles, and there's a coconut shrimp dish to die for). The service has always been good, and the food is consistently good given that it's a chain restaurant. I love how they package up the take-away food right at the table for you, and the servers always chat when they spend time at the table. It makes it less rushed and informal, no matter how busy the restaurant. Always a good choice, if you're at the mall and planning to eat.
(4)Susan B.
We love the candied walnut shrimp and Mongolian beef...and of course always order dessert .. Either the cheese cake or chocolate cake are out of this world..we go here for big family occasions .
(5)Jessica J.
I have to qualify this 3 star review - it really is a 2 star review with an extra star because PF Changs has an extensive Gluten Free Menu and really does a great job of offering GF options. OK, so here it is. The hubby and I have never liked PF Changs (it just never thrilled us). We have lived next to this one for 2.5 years and today is the first time we stepped in the place, but we did so because of the gluten free items (the hubby has to be GF because of allergies, so we have to choose wisely now). The good: They have a whole back menu from apps to dessert that is gluten free! Score. They even offer gluten free soy sauce. Wow. Major plus. And the food was tasty, no weird flavors (if you have eaten gluten free you know what I mean). Not to mention I always like it when I can order brown rice. Unfortunately, the good ends there. The bad: Service was terrible. We were seated at a table and forgotten for 10 minutes until a random waitress asked if we had been helped and finally took our drink and food order (since we had so much time to decide and we had her we figured we should put both in). Then we waited for at least another 5 minutes for drinks. The food came out 5 minutes after that...so we got our food faster than drinks essentially. Wow, how crappy do you have to be to do that. Then we had to flag down people to get a refill. The food itself was tasty, but nothing that would bring me back, plus the portions are small. Oh and as we left, 3 hostesses were at the front and not one said thank you or even good bye. Jeez, not really pulling me back in. Bottom line: We will probably come back because of the gluten free options, but we might opt for take out and not dine in.
(3)Nick F.
This location has great chefs! Food is always cooked to perfection!!! Drinks are allways strong!! 2 for 39.99$ is a killer deal. Lots if food to take home, get medicated and eat again.
(5)Jason J.
This would be a 2 star review if they didn't have such an extensive gluten free menu. We walked in and were seated and were promptly ignored for 10 minutes until a random waitress asked if someone else had come taken our drink order yet. She took it and about 5 minutes or so later someone finally came back with it and took our order. The food was decent, but the service definitely sucked. As we were leaving there were 3 or 4 hostesses yakking it up at the entrance and not one of them even acknowledged our existence as we left. We'll probably be back, but really only because of their gluten free offerings.
(3)Mari C.
4 stars for the great happy hour specials. I love their drink as well as their food happy hour items!
(4)M G.
Great service and fast! Get the Tuna Crisps off the Happy Hour menu! $5 and I could make a meal out of them alone.
(5)Mary H.
Was disappointed in the service, the employees were to busy discussing their weekends rather than focusing in customer service. Had to wait 5 minutes for silverware to be given to me after dish was served.
(2)Allison F.
A standard, busy, P F Chang's, complete with giant horse out front. Located at the front of Southlands Mall, it's definitely hard to miss. The inside has the usual decor, which I enjoy, but am not sure how the full wall Chinese mural matches with the log-cabin decor. We were seated right away at 6pm on a Sunday, despite it looking like every table was taken. Our waitress quickly arrived to take our drinks and was kind enough to come back shortly after we had actually had a chance to open our menus. Drinks were ordered and not delivered for about 10 minutes. Our order was taken about 15 minutes after that, though thankfully the food was quick to arrive. We had their prix fixe menu special, which appears to be a great deal. To start, we had the hot and sour soup. There are lots of chicken and mushrooms in the bowl, which made every spoonful delicious. Depending on how many leftovers you would like from the evening, I would recommend a 1/2 cup full as that's still tons. As an appetizer we had the chicken lettuce wraps. These are always a favorite and it's extremely hard to finish them. I enjoy the sauce that the servers mix for you, though find it always just drips on to my plate. When we asked to package up the leftover filling, our server came back with a Ziploc bag of extra lettuce for us to continue the feast. For entrees, we had the Mongolian beef and the almond and cashew chicken. You get your choice of white or brown rice and are sure to go home with leftovers for another full meal. I've also tried their Cantonese shrimp and found that to be wonderful. Their list of entrees for you to choose from is quite extensive, though doesn't offer many vegetarian choices. And dessert. You get your choice of a small shot glass of dessert, with 10 kinds to choose from. I had the lemon meringue and with layers of graham crumbs, lemon curd, and whipping cream, it was the perfect end to the meal. Expect to leave quite full, whether you go for this meal deal or order a la cart. I'm still unsure if meals are meant to be ordered and shared like traditional Chinese restaurants, as patrons all appeared to have their own plates they were chowing down on. Your choice?
(3)Kimberli R.
Always Friendly....can still make a reservation....food is always awesome. Manager always stop by the table..Try Shrimp With Candied Walnuts...Professional wait staff..new arrangement of tables and more intimate setting now. There are new covering on the tables and chairs. Always clean...chef always pays special attention to details to allergies as my daughter has one to seafood. Ask for Jesse, Josh or Jessica. This is our Moday night haunt.....Mary is a great Manager Bar is separate :)....TV
(5)Mark H.
P. F. Chang's is not authentic Chinese food, but that isn't why they are there. They are great for the price and taste consistently very good. Their lunch menu is a steal with a great selection. The service is always good.
(5)Casey M.
I love PF Changs food, especially when it comes to their lettuce wraps. Normally I visit the location by the Park Meadows mall and am impressed but the service here seems to be a little spotty. I have only been to this location 2 or 3 times, but each time I feel like there is something wrong and the service is just too inconsistent with their Park Meadows location which is always on par.
(3)KELLY W.
Just another.
(2)Elizabeth B.
We tried PF Changs for the first (and last) time last night. For the prices this place charges, I was expecting a LOT more in regards to service, portions, quality, taste, and dining experience. When you spend over 40 bucks, you kind of expect it to be worthwhile. For starters, my husband ordered a margarita which came in a plain water glass with no garnish and mostly ice, for the "special happy hour" price of $6.50. Total rip off! The waitress even echoed our dismay with an embarrassed, "Yeah, our drinks aren't very cheap." For dinner we ordered Sweet and Sour Chicken and Chang's Spicy Chicken. When the server (different person than our waitress) brought out the food, we honestly did a double take. The portions were PATHETICALLY small. I was stunned for a moment. I surprised myself when I said out loud to the server, "THIS is the main dish??" (Maybe he brought us someone's appetizer by mistake?). He replied, "Yeah, it's really good!" Now, to be clear, we are NOT gluttons who pile mountains of food on our plates. It's just that each time we've dined at oriental restaurants, we've always had enough to take leftovers home. Not at this place! FOR THE PRICES - the portion sizes here are just appalling. Two "platters" (their "platter" is smaller than a dinner plate) of chicken with more plate showing than chicken and a tiny bowl of rice for each...for $30 bucks? Seriously?? Honestly, the chicken we were served looked and tasted just like the same packaged frozen stuff we buy across the street at Sam's club, except tossed with PF's sauces which, by the way, were overpowering and truly unpleasant with huge, pungent chunks of ginger and garlic all through them both. Panda Express makes better food than this place. And for 1/8 the price, too. And the service? Maybe I'm old fashioned, but what has happened to elegant dining? Are we now such a casual culture that you can't find a graceful dining experience in a "fancy" restaurant? Certainly the high prices and fancy décor at PF's were enough to make us EXPECT an elegant dining experience. But the wait staff acted like they worked at Denny's...which pretty much spoils the experience. The manager passed by our table at the end of our meal and casually asked if everything was good and I just couldn't pretend. She seemed surprised and went on and on about how good they really were (as if that would change our experience) and gave us some vouchers for a complimentary appetizer for next time. (We would have preferred a markdown on the meal.) She asked my husband, "You will try us again, won't you?" Classy man that he is, he managed a weak smile said, "Perhaps". Fact is, we will not be back.
(1)George B.
How sad it is to see a good restaurant become a below average chain food stop!! This place is a slight step above a cheap Chinese food buffet or a fast food joint! The service was slow and inattentive no clue as to what they are doing. We had to ask for water twice and we all ran out and never got another refill. Save your $$ and time and avoid this place and the crappy Ginger beer!
(1)Laura M.
We really enjoy PF Chang's. We had a coupon for a free starter which was great. We ordered the pan fried pork dumplings...delicious!!! The sauces are great too. We also got a bowl of egg drop soup to share between the 2 of us. It is a huge bowl but it is cheaper to get this versus 2 cups of soup. Plus we had some to take home. For our entrees, we had the vegetable lo mein and spicy eggplant. Both were delicious. The eggplant could have been spicier but still tasted great. It is not a cheap meal but worth the value especially if you have a coupon. We will definitely go back here. The service was also excellent.
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