To start, I ordered the fresh blackberry smash to sip on. Very delicious alternative to the usual soda, but there's no refills on it. For your note, they do serve bread, but only upon request. It was my first time, so they told me about it. The bread was really good and comes with pesto dip. For my dinner I had the sirloin and crab cake. I believe there are multiple types of steak you can choose from, like the filet mignon. But I was happy staying with the sirloin cooked medium rare. The meal was overall satisfying and enjoyable. I came 6:20ish on a Wednesday evening. Plenty of seating available with a decent number of patrons. It wasn't a dead night, but it wasn't crowded either.
(3)
Nansy P.
Bonefish Grill: Tustin Market Place I've never ate here before; my friend suggested it and here we are tonight and I decided to go home and give it a four star rating because despite of how busy they were tonight we were seated almost immediately. Our waitress got us our waters right away and get real; we feed off fast welcomes. We ordered the Bang Bang Shrimp for appetizers and it is a #MustTry and for my meal I've ordered the Salmon with Lemon Butter sauce and it blended beautifully. My favorite part of the day is of course the Hawaiian Martini; it had a nice blend, sweet+soothing. It had a nice flower floating over it too, what a nice treat.
Tonight was hubby and my third visit. We had reservations and still had to wait about 15 minutes. We ended up stuck in the back corner with a view of the bathrooms which really sucked. You could see right into the bathrooms every time someone went in or out. Yuk. Constant traffic of people walking by. They should add some sort of screening so you don't see right into the bathroom although there probably isn't much that can be done at this point. It was badly designed. There should be more of a buffer between the dining room and the bathrooms. Another bad design decision as I've previously reviewed. The waitress was great but it took forever to get our food. It took about an hour for our food to arrive so I don't know what was going on in the kitchen. The waitress apologized several times and said our food was coming soon. I think we should have been offered a free dessert or round of drinks because it was a bit ridiculous how long we had to wait. I had the grilled shrimp salad which I really enjoyed. I got the same salad on my list visit and had to have it again. Delicious although the shrimp was a bit overcooked. My Mom got the grilled chicken and said it was good. Hubby got blackened fish tacos. There wasn't much blackening seasoning but he said they were still good. Our son had the lobster salad sandwich which he said was dry and that he would not order again in the future. I would typically order a beer but the beer selection is terrible. There are only three beers on tap! Really? I prefer to order something on tap than bottled. Bottled selection wasn't any better. There was not one beer on their menu that I would order. I ended up getting red sangria instead which was very tasty. Everyone else was okay with their drink choices. So, while some of the food and drinks are good, there may be too many negatives to make this a place that we would want to go to very often. Hubby and I have places that we go to almost every weekend because we enjoy eating there that much. Bonefish definitely does not rank as one of those places.
(2)
Don B.
Can't be beat... Corn Chowder and Bang Bang Shrimp Tacos lunch special! Great service and excellent food. A must visit when in the Chicago area.
(5)
JJ Y.
I ordered the rainbow trout served with seasonal vegetables, mango salsa and potato au gratin as sides. I love the taste of the mango salsa. It brings some sweetness to the fish. The whole dish was quite delicious and very filling (generous portion). I also had the kiwi cocktail seasonal special. It was just the right amount of sweetness to my liking. It was a wonderful dinner.
(4)
Paul S.
Terrible. The server was so clueless. The table next to us left and it took her all the time we were there to clear it. No wonder we had to wait 15 min to be seated in a half empty restaurant. The grilled artichoke was undercooked, we sent it back and we were still charged for it. "oh yeah, they are coming out like that", she said. The cocktails were terrible. The mule was so sweet I couldn't drink it. Food was marginal. We were not offered desert or coffee. With so many choices, I don't think we will ever go back.
(1)
Parul G.
I thoroughly enjoyed my meal at Bonefish grill tonight!! The service was excellent and the ambiance is welcoming and warm! I came here with my parents and I enjoyed all the dishes that we ordered. The specialty here is of course the fish and you can choose your fish and then a sauce to go with it. If you want to try all of the sauces just ask for it and they will bring you all of them with your food to try, free of charge! So without further adieu here is the run down of the food: Lily's Chicken- absolutely delicious! From the goat cheese to the lemon basil sauce, the dish was super flavorful. The chicken was moist and you kept on wanting to go back for more. My mom had the chicken with steamed broccoli and I was pleasantly surprised to see that it was seasoned and quite delicious. Tilapia with mango salsa- my tilapia with the mango salsa was delicious! Fish was tender and cooked perfectly! They give you some squash thing on the side, which frankly I didn't enjoy. I think its better not to put it on the plate!! Blackened Baja Fish Tacos- soooooo good!!! Might be my favorite dish! The shells are crunchy and the fish is so flavorful! I can't get over how much flavor was packed into the tacos! Absolutely loved them! Next time I come this is what I will be ordering! Macadamia nut brownie- yum yum yum! For being gluten free, this was delicious, warm, soft and just the right amount of sweet. Wasn't a crumb left on the plate! Chocolate creme brulee- not one of my favorites....but then again I don't really like creme brulee so I can't really comment on the flavor. All in all its a great place to come with friends or family. They have lots of seating though on the weekends they are always booked up so make you reservations in advance. A great addition to the market place restaurants!
(4)
Jennifer N.
we ordered: (ouft of 5 stars) Chilean Sea Bass **** Ahi Tostadas *** Lobster Tacos *** Creme Brulee *** Strawberrry Shortcake ** Non alcoholic coctail drink * ( 90% ice) Bang Bang shrimp **** The food is very fresh. I feel that the prices were about right. I see a lot of reviews complaining about how expensive it is here. For the quality of the food here, its not too bad. The Lobster tacos had a lot of lobster, minimal mayo and other cheap fillers. The sea bass is always on point. For a similar sized piece at mastro's it would cost almost double. Things you must get: 1.bang bang shrimp - could eat an entire meal of these 2. Chilean Sea Bass
(4)
Darren G.
Buyer BEWARE! I got sick off the ceviche. How can you mess something up that's so easy to make and prepare? Management refused to cover my bill, and said they have a process in which corporate needs to get involved. It's been over a month with no call back! I will NOT eat here ever again, and or suggest it to anyone with such a poor reaction to a customers concerns. On top of all this; the food was mediocre for the HIGH prices they charge. Staff was friendly and the restaurant was clean and lively. I barely give it 2 stars!
(2)
Mimi L.
I've been coming back quite a few times and was able to try out their other menu times. Food & services still outstanding for all my experiences thus so far! :: FOOD :: Bang Bang Shrimp (4.5/5) -- just the right amount of crisp & sauce Sirloin + Crabcake Dinner + Cous Cous Side (4.5/5) -- crabcake & the couscous was hella good!! Tilapia Imperial (4.5/5) -- so flavorful! Cold Water Lobster Tails (4.5/5) -- loving dipping it in the warm butter! :: NOTES:: 1) Been using the OC Dining Guide BOGO coupons (good til 12/31/14) :D 2) Call in & make a reservation ahead of time helps alot! No wait time upon arrival. 3) 2 TV screens at the bar only for those who wants to catch the sport games
(4)
Nina B.
I waited a while to try this place out and now I wish I had waited a lot longer... We went for lunch and were under whelmed from the get go. We had to wait a long time just to get a table and not because of the crowd - It was because there was no hostess to be found. Once we were seated, we found the menu somewhat limited. We were here for lunch so maybe the dinner menu is better. The service was friendly but slow. My corn chowder with crab was very good, but it showed up without the crab. Their signature dish, Bang Bang shrimp, was tasteless and my friend's steak tacos were hardly filet and barely edible. This place is not worth a second visit.
(2)
Tiffany H.
I made a reservation on their .com earlier in the week. It's located in TMP so it's always a little confusing navigating but it's right on the corner! Upon on arriving a Bonefish on a Sunday evening, I was pleasantly surprised that it was that packed! The dim lighting and decor gave a great ambiance of a formalness but, the mixed crowd of families, large dinner parties and even couples made it seem more like casual dining. Started off with some really delicious starter bread (almost foccacia/ciabatta like) with pesto-y/olive oil dip. We ordered: *Maryland Crab Cakes (appetizer): Surprisingly good! I liked the way it was a little more crumbly. While it was served with some aioli, it was delicious sans sauce. *Lobster Grilled Cheese (hand-helds): Under their hand-held menu, I was WOW'ed by this! The lobster was really fresh and they didn't skip. Served with a side of tomato soup that was way too. *Tilapia Fish Tacos (hand-helds): This was the most disappointing dish by far. For $15, it lacked flavor and seasoning. *Chilean Sea Bass (entree): I'm used to Chilean Sea Bass eating at higher-end steakhouses so I was pleasantly surprised that the overall taste and quality was comparable. However, the cut just looked much less premium than at a steak house. However, this dish was delicious and it comes with 1 side of veggies + your choice of side dish. While this dish was 2x the price of "hand-helds", totally worth it. With this, I also ordered a side of pumpkin ravioli. Wow! While it only came with 3 pieces, it was delighted at the fried shallots (asian inspiration!) on top. The pumpkin also wasn't too sweet. Definitely comparable to the nicer Italian restaurants I've had in LA. I wouldn't drive all the way to Irvine just for Bonefish. But, if I'm looking for something fancier than California Fish Grill, Bonefish would be a good option.
(3)
Long N.
Service was slow, and food was just OK. Had a party of 9 and there were 4 orders of the kobe burger. ALL of the burgers were over cooked to well done instead of medium rare. One of the burgers were sent back although we should have sent them all back. What a waste of Kobe meat.
(2)
Hannah P.
It was my first time in Bonefish Grill after a friend had recommended me their soup. It does seem to be a more upscale establishment, the decor is nice and menu was pretty good. Apparently it is large chain, however they only have two locations in California: in Tustin, and in Northridge. I thought that was interesting. Overall it was nice, we got the shrimp tacos, corn chowder, lobster taco, and the lobster grilled cheese sandwich. Personally I would skip the grilled cheese sandwich. I would return again, as I thought the ambiance and menu was pretty nice, however my visit was marred by the most passive-aggressive waitress I had ever met in my life. Every interaction we had this woman was questionable as she would seem very nice and speak very nicely to us, however her actions were borderline aggressive. I would like to return again and to see what my second experience would be like, or to possibly make a visit to their Northridge location to compare the two.
(3)
Jeff S.
I've been going to Bonefish in FL and NV for a little while and fell in love with this place. The Bang Bang Shrimp is really good! They have a good selection of beers on tap (6 i think) and make an amazing Parkers Margarita The seared Ahi Tuna was the best I've had at anyplace. Be sure to check their website for promos. I think 7.90 for lobster on tuesdays and $6 bang bang shrimp/chicken on wednesdays. And for those of you who go to Sam's Club, they have $85 in gift cards for $71 or so...saves a little bit if you want to go there. Only down fall...you get what you pay for, and the food is amazing, but not cheap at all. The times Ive been there, the bill came to between $80 to $250 for 4 people, that thats dependent upon the cocktails too.
(4)
John Z.
I went here with my family and some family friends for a going-away dinner for my childhood friend who's going to medical school in two weeks, and for the most part it didn't disappoint. Bonefish Grill has a great ambience, some cross between a winery and a fish market (except classy). We had a reservation, but the space was not particularly crowded on a Sunday night anyway. The staff was nice, and our waitress was nice as well, albeit a little awkward. I had the ahi tuna steak with a side of garlic mashed potatoes. At $17.30 before tax and tip, it was quite pricey for the portion they gave, but it was really good. Other popular orders at my table were the lobster roll, fish and chips, and sea bass. For dessert, we shared a macadamia nut brownie, which was moist and good with the ice cream and raspberry sauce it came with, although it wasn't anything extraordinary. Altogether, a good place to go with your family or romantic outing (probably). It's a great environment for a glass of wine or two and good conversation.
(4)
Barbara E.
We ate here when the restaurant first opened and didn't enjoy it. We decided to try again as there are limited choices in the area. The service was very good. The drinks were good. But the food was not. I ordered a Cobb Salad, maybe I should have known better than to order chicken in a fish restaurant. But the chicken was good, the problem was the Cobb was all lettuce! One little piece of cheese and 3 things that looked like kernels of corn. This was not a Cobb. The others at the table ordered fish and no one finished it. Not because of big portions, but the food lacked flavor. So go for the drinks but skip the food
(2)
Maite H.
A friend took me to Bonefish Grill to celebrate my b-day. The restaurant is located in the Tustin Market Place, is inviting, comfortable and modern. We were warmly greeted and ordered: (1) Maryland-Style Jumbo Lump Crab Cakes Jumbo lump crab cakes + red remoulade sauce with choice of side of Parmesan fries, pesto couscous salad or Asian slaw. My two crab cakes were seasoned well and mostly crab with little filling.....fantastic! I selected the Asian slaw as my side and it was so refreshing with a wonderful sauce. My entree was relish! My friend also ordered the crab cakes with a side salad. He was also very impressed on how much crab the restaurant used. (2) Key Lime Pie with a Roasted Pecan Crust OMG....... This is not your typical key lime pie. This pie was creamy like a flan and I was in heaven. I wanted to buy a whole pie to go .... :) The only reason I didn't give 5 Stars is because of the service. The service started out great....very friendly and attentive. However, as the restaurant filled up, the service went down hill. Took quite a while to get our key lime pie..... where did they get it from? Florida? :) Bonefish Grill serves delish crab cakes and a delectable key lime pie. I would definitely return to try some of their menu items. I'm a fan...... 4 Stars!
(4)
Rob L.
I've been wanting to try this place since it opened several months ago. The reviews have been mixed and literally all over the place. However, based on the 4-star or 5-star reviews of my trusted Yelp friends, we decided to give this place a go last Saturday for lunch. I actually like the lunch menu a lot, with most items reasonably priced in the $10 - 15 range. The selections are limited but adequate, which is a good thing - as a smaller menu usually leads to better execution. What we ordered: Soup and Fish Taco Combo ($9.90): This is an awesome deal and a great combo. For less than $10 you get the choice of either soup or salad and two tacos, with a choice of fish, chicken or filet mignon. The corn and crab chowder was really good and so were the fish tacos, which were made with grilled tilapia. Salsa was served on the side as requested. House Salad with Shrimps ($10.90): You have a choice of various salads with the option to add a meat such as chicken, shrimps, ahi etc. The price range is around $10 - 13. The presentation was really creative and I stopped our server just in time before she removed the glass cylinder so I could snap a picture of it. The shrimps are of really good size and tasted good. The salad was fresh and yummy. The only downside was the iced tea , which was way too light and almost flavorless. Even fast food restaurants have stronger iced teas than theirs. At $2.90 I'm expecting a much better quality tea. The ambience is nice and you even have a candle light on the table. Servers all wear while chef coats and carry iPads to enter your orders. Our server has been cool, prompt, and attentive. Overall we had a very enjoyable lunch and we'll be coming back to try their dinner menu soon.
(4)
Lilia F.
I'm so glad we made the desicion in having lunch at the bonefish grill! What great first impression the staff made as soon as we walked in the door. The food was amazing with so much flavor the drinks .. Amazing Words can't describe how great everything was. One of the best part of our lunch was our waiter Austin. He made sure that we were taken care of in a very polite and professional manner. I definitely recommend this place if you are like me and think that customer service is huge for a restaurant's achievement and excellence! WAY TO GO AUSTIN
(5)
Ingrid V.
"It was not the feeling of completeness I so needed, but the feeling of not being empty." --Jonathan Foer This is why I and a good friend had to go out for MORE food after our lunch at Bonefish Grill. The portions are ridiculously small, paired with full size prices. Both our dishes cost $14 to $15 per plate. Bang Bang Shrimp Burger: yelp.com/biz_photos/bone… My friend's burger arrived and looked more like a slider. You can see that the beef patty fits almost perfectly on top of the onion and tomato slices. Please note, those were not cut from a large onion or tomato. Crabcake Plate: yelp.com/biz_photos/bone… On the menu, I had the choice of getting this plate "small" or "large"... small being one crab cake, and large having two. Each cake was no larger than a condiment ramekin. My friend remarked that the side of couscous I got was larger than the main course itself. On the whole though, the flavor was really good. My crab cakes were indeed delicious and filled with lump crab. My friend's burger was delicious and he loved the spiciness of the bang bang shrimp. I also think we met up when we were both already starving. Bonefish Grill isn't a place to go to get a filling meal, but the flavors are pretty yummy.
(3)
Randall D.
I did not grow up liking seafood and had never tried any sort of seafood until this past year. I ordered the edamame for an appetizer and my friend ordered the Bang Bang Shrimp. Since I heard the Shrimp was one of Bonefish's specialties, I had to try it. Well I didn't eat just one bite and could have gone for a second order, that stuff was good. I ended up ordering the Filet Mignon as a safe choice, it was really good, and I did try some of the scallops that were also good. I'd go back and try more. Our waitress was nice, a little dull, but nice.
(4)
Jane A.
Fish. Fresh. We joined the trend tonight and tried out Bonefish Grill since everyone else was doing it. I had the Mahi Mahi Thermidor and my sweetheart went for the Chilean Sea Bass Oscar-style. We both agreed though we went with the fancy-pants preparations, the flavor was a bit plain. We both selected the potatoes au gratin as our side and our plates also came with some tasty spaghetti squash. The fish was extremely fresh which our waitress explained is what this place is all about. The house made lemonade was tasty. Not too sweet or too lemony. Overall it was good but not great. The price was pretty high for the food.
(3)
Julie L.
I'm not sure why my friends love this place so much for brunch. I find the bang bang shrimp way too soaked and almost disgusting. The rest of the food is more or less flavorless. Their bottomless drinks are sugary and not strong at all. I've had the Surf & Turf eggs benny and it was dry. The other meal, I had an egg white chorizo omelette. The chorizo was good but otherwise, the omelette lacked flavor. I do give them props for having asparagus as an option.
(1)
David N.
Tried this for the first time the other night and had a great time. My wife was hangry (hungry + angry) and wanted to sit right away, so we sat in the bar area. I'm not sure if we ate any quicker, as everything took a "normal" amount of time, but mentally it helped my wife to just sit down right away. The bread came and was nice and warm. Great olive oil served with it. My wife ordered the Shrimp Flatbread off the Appetizer menu as her meal and basically forced me to get the Potato au Gratin as my side so she could have it--I'm lactose intolerant, so none for me. Her flatbread was good, though she said there was a bit too much bbq sauce which overwhelmed the flavor of the other ingredients. She said if there was less of that, it would be perfect. My wife had the red sangria, which was dangerous in a good way. I thought it tasted like great fruit punch, and our server said her sister call's it Adult Kool-Aid. Either way, you can't taste the alcohol and could likely order one refill too many. Our son had the kid's mac and cheese, which looked fine. I ended up eating his string beans which my wife chose as his side but he refused to eat. They were probably steamed, as they tasted fresh and still had a nice, firm bite to them. I had the Ahi Tuna Steak. I asked our server if there was a difference between the steak and the sashimi on the appetizer menu. I had never had Ahi Tuna as a main dish before, only as an appetizer at other restaurants. I honestly didn't know if the steak would be a different "cut" than the appetizers, as I love the buttery softness of ahi tuna when it is seared. She said it was the same, but was grilled. She did say it could be prepared seared, which I immediately said yes. I had it medium rare with just the lemon--I can't handle most sauces as there is typically some sort of dairy or oil in them. It came out great, exactly what I was looking for. The only problem I had was it had cooled by the time our food was brought out. I know with medium rare the center won't get that warm, but even the exterior had cooled to room temp. I'm guessing my dish finished first and was waiting as the other dishes were still cooking. So I sent it back after a few bites asking if they could heat it a little. Next time, I'll order it medium to see if it will be warmer. Aside from that, it was delicious. My wife loved the sugar snap peas that were the seasonal vegetable my ahi tuna came with. I had a few but could clearly see they had been cooked with oil, so she had the rest. Basically, I had the ahi tuna and my wife had the rest of my plate. As for the restaurant, it has a nice, modern look (though different than the modern exterior of all of Tustin MarketPlace) with blonde woods and modern lights. Very nice. Overall, great food and some great, friendly service from Nicole. We'll be back.
(4)
Jackie A.
I have been wanting to try something new and I have passed this place all the time. Finally put it to the test. It. Was. FANTASTIC. The bang bang shrimp (appetizer) is a must!! The corn chowder was amazing. The salmon with the mango sauce and asparagus was incredible. An overall great restaurant.
(5)
Noah K.
We went here for our anniversary dinner and was impressed with everything. Loved the food and service was great! Definitely try the bang bang shrimp appetizer and if you love mac n cheese add the gourmet truffle mac n cheese to your steak or fish dinner. I had the fillet, it was one of the best ever, and the wife loved the salmon. Will definitely eat there again!
(5)
Katrina N.
There ain't No Bones in my fish. Came in for lunch right when they opened and got seated right away. The establishment was really nice and inviting. Beautiful furniture with a huge fish art thing on the wall. But it's gonna take more than a beautiful restaurant to win us over. Ordered Fish and Chips-3.5 stars These were well seasoned and the fish was fried perfectly. However, certain parts of the batter was crunchy and some soft n soggy =( It was kind of gross to be biting into something that oozed oil. I love the fish though, whatever it was. The parmesan fries that were under the fish were old. Soggy and lukewarm kind of gave it away. This entire meal was $10 but I didn't feel like I got my moneys' worth. Shrimp po boy -3.0 stars First couple of bites were good, crunchy and crispy shrimp. But then the entire sandwich became soggy because 1. The bread was soft to begin with, it wasn't even toasted or anything. 2. This po boy had so much sauce that it just added to the problem. Overall, NOT very good eats. Also $10 and not worth it.
(3)
Raymond L.
My family and I went here for an early dinner. The place is small but clean. I don't really understand the wait staff. Why are they all wearing chefs whites uniforms? It makes it look silly. They aren't the ones cooking the food right. Majority of their uniforms didn't even fit them right, so it looked messy on them. Our server was a bit odd or having a bad day or just simply did not like us. She was a bit short on answers, stoic look on her face and didn't really serve us that well. But, when it came to other guest she talked, laughed and even my kids said "wow she does smile" when serving other customers. Until, the manager went around to ask us how we were doing. We just noted to him that our service was poor. We had to ask different wait staff to get drinks refilled. He apologized and said the will have to speak to our server. From then on she was all smiles and attentive. I just did not get it, if you don't have the demeanor in customer service then you should not work in this industry. Overall: Atmosphere: 3.5 out of 5 Servers & Service: 2 out of 5 Food: 3 out of 5 Cost: 3 out of 5 Suggestions: The wait staff needs to be a bit sharper in looks. Get rid of chef's whites uniform. It doesn't look good at all. Better grooming on some of the servers also. Dish out the food faster. Some items were cold from sitting around not being served at the right time. Overall: Real good food for the cost. Needs wait staff to be revamped and trained. I thank you to the manager that was on staff Aug 1st 2015 at 5pm for attending to our concerns.
(2)
Tom B.
I have to thank the gorgeous Mimi L for this review. I stopped by Bonefish after they first opened. Wasn't impressed. I told Miss L and she was like, "What is your DEAL, boy!" Ok... you were right, Mimi. Ordered a lot of food and everything was delicious. Bang Bang Shrimp... very nice, but the Maryland Crab Cake was like an injection of love for the taste buds (the remoulade sauce... delish). Ceviche was good, too. As for entrees, we ordered a steak (I know... I know) and the Tilapia Imperial (the highlight). They even had my favorite red wine... Conundrum (the white is even better). Service was great. Ambiance was nice. Booth was comfortable. Only thing missing... Mimi.
(4)
Amanda V.
My boyfriend and I were excited to finally try Bonefish after living down the street for almost 9 months. Our visit was at about 9 pm on a Monday night and the place was dead. We opted to sit at the bar (we prefer bar seating) where there was only one other guy at the end. Prior to seating ourselves, I went to the check-in stand and was promptly ignored by the hostess as she chose to start fraternizing with a coworker who walked up exactly at the same time as me, instead of greeting me. She never greeted me and only finally said after 45 seconds of ignoring me "right this way" to which I responded "I just wanted to know if we are free to seat ourselves in the bar area." Not a good first impression. We grab some seats at the bar and after about 3 minutes we were helped by a female bartender although she was just down from us, not helping the one other patron at the bar. She was nice enough when she got to taking our order. We ordered drinks and a few appetizers and I asked for a recommendation on an entree. We told her we would order the entree in a few minutes after looking over the menu. She disappeared and never came back. There was then a male bartender, also nice enough, who helped us from there on out. I never ordered an entree, mostly because the original bartender never came back to ask and by the time we had some apps, we decided just to order a few more. Also of note, we had to ask for our drinks to be refreshed and for our plates to be cleared. So that being said about service, lets talk food: Oysters - these were delicious Fanny Bay oysters, except for one had this hard inedible part on it which I have never experienced before, but can't blame restaurant for that. Also, the price was really good - approx $10 for 6 oysters. We would get these again. Only other thing, they do not have tabasco sauce :( Crab Chowder - we ordered a cup of this and then a bowl because the BF loves himself some chowder. The only confusion here was that when we received the bowl of chowder it had a pile of fresh lump crab meat on top, which the cup had lacked...meaning there was none! Not sure if that was a HUGE oversight or they just don't offer the lump crab meat on their cup of CRAB Chowder? Butterfly Shrimp with lobster in a lemon butter caper sauce app - this was on their specials menu. It was really yummy! I would get this again. The capers on top were a really nice touch. Bang Bang Shrimp - I thought this was delicious fried goodness. Can't find a thing wrong with this one! Definitely get it if you come here! Apparently on Wednesdays they have Bang Bang specials where they put these bad boys on burgers and whatnot! Beer - good beer selection at really good prices The BF and I will probably come back here for happy hour or just for a quick beer and app at the bar, but I wouldn't come here for a nice sit down date experience as I am a stickler for good service and they just did not deliver that unfortunately.
(3)
Denice. S.
A must have the Bang Bang shrimp, its banging! Healthy serving for 2 or 3. The mojitos are a good. The ambiance is nice with easy listening music (not to loud).
(5)
Angela C.
My husband and I came here as part of our date night. We walked in and sat at the bar, I ordered the pear martini (delicious!! definitely recommend this one), and he ordered a scotch on the rocks. We also ordered a couple appetizers to share - the bang bang shrimp (what they're known for), and crab stuffed lobster (I believe the lobster appetizers are only offered on Tuesdays). Service was excellent, loved the ambiance, and food/drinks were delicious. Will definitely come again!
(4)
Cat J.
Dined here last night to celebrate our birthdays last night and what an amazing experience. 1st our server Lindsey was ADORABLE and very attentive. Great service without being to pushy, but had awesome suggestions. Never rushed us, always filled our drinks, even after we paid!!! I don't remember the managers name, but she ROCKED! She was always out on the floor, touching tables, helping to clear and reset tables. Super wonderful smile, very personable. The food portions were perfect! The dessert amazing. Flavor impeccable. Make sure to ask for the bread! Oh, and if they know it's your birthday, they give you the sweetest gift. I'll definitely be back!
(5)
Tammi T.
We went there for a birthday dinner. Two servers were assigned to our party of 10. One of them was great and really took care of us. One of my friends had an issue with the other server - I wasn't sure what it was. They have a small happy hour selection but did not have a menu that we could refer to. I wished they would have offered an actual menu and added a couple more items to it. Being a relatively new place happy hour is a great way for customers to sample their food. Even though we were a big party, I feel that it took a little long for the food to be served. Our water was also not topped up till towards the end. The food was pretty good but not exceptionally memorable. It's one of those experiences where everything was alright but i can't find a reason to come back.
(3)
Sonya Z.
the fish + veggie plates are pretty healthy, the right portion size, and are prepared with a lot flavor and care. the blackberry smash is a delicious drink for those who are driving. it is pretty expensive ($20+ for fish plates), but a high quality meal. service is hit or miss depending on your server and how late you come in ;)
(4)
Cam D.
Amazing that there is still great food at a great value like this. The scallops left a tattoo on my brain as the absolute best ever. Do yourself a favor and order them today. The saucy shrimp is a two meal delight with shrimp that is a close second to the scallops and then the remaining sauce to soak up with any side dish close by. I would use a straw if that was the only thing available. To top it off there is a bunch of fun people working there that help create a wonderful atmosphere. I'll be back!
(5)
Dennis H.
It's really 3.5 stars, the food is good but it's on the very pricey side. I thought the Ahi Tuna Sashimi was delicious as well as the Ahi Tuna Steak which was cooked over their wood grill, really flavorful. Overall service was good. I would go back to try the Lobster Roll.
(3)
Soomi P.
I've been meaning to try Bonefish for a while and was finally able to when a friend invited us to Sunday Brunch... definitely recommended! Our server was pretty quick to ask for our drink orders. All five of us wanted the bottomless mimosa/sangria/bellini brunch! All you can drink... what more can I ask for! I had the Bang Bang Shrimp Eggs Benedict and omg... it was delicious! Everything was cooked just right! Then I tried my boyfriend's Lobster + Filet Mignon Eggs Benedict and it was EVEN BETTER! Yumm! There were a lot of great other choices on the menu that I was really tempted to order. I'll just have to go back another time!
(4)
Jeff L.
Boy, this place is expensive. I really regret inviting three others here despite having gift cards for this location. If one comes here, one should definitely buy the discount gift cards at Costco for a 20% discount, and one will use them all up in one run if one has a party of four, even after using the $5 off the purchase of two entrees coupon on the Irvine Company. With each item at $13+ and the tourists in my party requesting to order appetizers, I decided that I wouldn't order anything myself to save money and ate everyone else's table scraps like a dog. I can sincerely say that based on what I ate, the potatoes here are better than those of Boston Market, and after enough bread, the odd person out will have sufficient food to justify not ordering (not that I had any appetite in the first place, I would have been happy with having an appetizer all to myself). From what I observed, the food style is fusion with some Asian elements to it. The tables are covered with paper that they probably throw out after you eat on them. During this experience, the server seemed to be forced to multitask too much. We were offered a refill on water once and it took an additional offer and a "Whose Line"-worthy imitation of a person lost in the desert to actually get a refill. After handing the gift cards to the server, she took an order with them still in her hand. Each server seems to be assigned to a specific table as well since waving the check with money inside it in front of other servers doesn't get their attention. I'd think most people would jump at the opportunity to run off with one's money. The server smelled funny too when this server leaned over me to grab a plate. (I'm not good with proper nouns.)
(3)
Michael S.
We have been there twice and each time was a great experience. A rare find for value and good fish. Bring your own wine and the $10 corkage fee is a bargain. We will be back.
(4)
Alex T.
Came in here Sunday with 4 of my friends. The host was polite and sat us immediately. After getting the menu we were told our server would be right with us. Sat in our chairs for 20 minutes without service. We didn't even get water. Extremely unhappy with the lack of service. We left, of course, and went to the IN-N-OUT next door to have ourselves a good meal
(1)
Catherine R.
I came in for lunch, I had zero wait. the staff was very nice and friendly. The presentation of the food is excellent. The taste was very good. I had steamed at a mommy and sashimi. A decent price for lunch specials.
(4)
Jennifer D.
Came here for lunch with the family but soon realized they were seriously under staff, I opted for the unlimited brunch drinks but did not get my $$ worth, since the drinks could not come in a timely manner. Our server did the best he could but he literally had 1/2 the restaurant floor. What management should have done, acknowledge the unusually long wait but no came. A lot of tables around us were annoyed, since it took at least 15 mins to get our check. As for the food, not bad but not great... somewhat small servings for what you pay. Beautiful restaurant, really wanted to like it may try it again?
(3)
Peter L.
The bread is fine! Other than that - it all SUCKS! My lamb chops dish was half lamb jerky and half lamb Sashimi, I believe there is no CHEF in that kitchen but a whole bunch of student cooks in there, throwing pre-cooked ingredients on the plate and sending it out! Have you ever seen a $20 dollar dish of lamb chops, not even attempting to be plated decently? and with a half a tea spoon of don't- know-what-it-is sauce on the plate. The steamed mussels josephine we ordered, to start off had two of them dead (shells are closed tight - the cook should have spotted it and taken them out), four of them were not cooked thoroughly because I had to fight to open the shells and it is also once again was sashimi-esque. The wife ordered a house salad and it was soaked not by the dressing but literally in water. the six dumplings had to have been microwaved and the meat filling was almost like something that had been frozen and microwaved back to life. We did pay for the full meal just because it is not in our manner to get free food and drink even though this is the worst dinning experience we ever had. weve promised ourselves never to return. Oh, our waitress forget to place my wife's martini order through.and ignored my request for balsamic vinegar to go with the parsley olive oil bread dip! She just said "let me look for it ...." and walked away.
(1)
Edwin F.
I'm so glad we made the desicion in having lunch at the bonefish grill! What great first impression the staff made as soon as we walked in the door. The food was amazing with so much flavor the drinks .. Amazing Words can't describe how great everything was. One of the best part of our lunch was our waiter Austin. He made sure that we were taken care of in a very polite and professional manner. I definitely recommend this place if you are like me and think that customer service is huge for a restaurant's achievement and excellence! WAY TO GO AUSTIN
(5)
Johanna H.
From what I can tell, most of the less glowing reviews have to do with in-restaurant stuff like service and ambiance. I ordered my food through a delivery service I don't know if I can mention here, so that's what I'm going on, and it's delicious. The ahi tuna is very high quality and you get a good amount for the price. Five stars for the salmon, though. Many times salmon at this price point tastes sorta fishy. This is perfectly cooked -- I love it crispy around the edges -- and tender with the exact right salmon flavor. Even their key lime pie won me over with its pecan rather than graham cracker crust. I will definitely be ordering from here again!
(4)
Edward C.
I had an excellent lunch experience. The bartender was cool and friendly. The bang bang shrimp tacos on the lunch menu are great. They do not skimp on the amount of shrimp in each taco. Food was served quickly and hot.
(5)
Bea K.
I really wanted to give this place at least 3-4 star review but I just couldn't bring myself to give it another star. Being a more upscale restaurant, there are a few expectations you have coming in. 1. Politeness at the podium We had a reservation at 7:30 and they were not at all prepared for us. When we asked why we weren't going to be sat right away and how much longer it would be, we just got short remarks like I'm not sure or I'll get back to you or just have a seat. 2. Immediate attention. We got sat, pretty much in the middle of the restaurant. Looked like they just pulled a bunch of tables together in a panic and stuffed us somewhere we shouldn't have been. Not only were we already upset, we didn't get greeted for another 15 min. :-( Can someone say "hangry?!!" 3. We had a ton of servers who did not communicate with each other. We kept getting asked the same thing over and over again. I must have given my order 2 times and then confirmed to by another server for the 3rd time. We ordered: - bang bang shrimp They were good but not good enough for them to be forgiven. - calamari Nothing special about it - coconut shrimp Good Entrees - Tilapia imperial Which was mine and I really liked it! I was just fairly unimpressed that it came out moderately warm. As if it was sitting for a bit. - Ribeye Over cooked. We asked for it rare. - Fettuccini Was overall good. Asparagus paired well with the overall flavor. With the visit being horrible from beginning to end I would not come again. I was rooting for you, Bonefish...
(2)
Christine R.
Most of the staff seemed unhappy to be working there although our waitress was very cheerful and welcoming. I heard other waiters berating customers and most had almost a scowl on their face. The food was okay, scallops were over cooked and my food tasted like it had been sitting under a heat lamp for awhile. I was expecting the food to taste and look fresher. The dessert Jan's Jamaican Coconut rum pie was fantastic though. The atmosphere seemed like a big cafeteria. Overall I would not come back here for a meal.
(3)
David A.
First off read the review posted by another diner on 29 June. Bonefish Grill is a place my family and I frequented about 2 times a month. Good food, friendly service, good prices. As of July 6 at our list visit our server explained after politely listening to our complaints about how the scalloped potatoes now tasted like from a box and how the food in general was not the great tasty experience we had come to enjoy and expect that the restaurant was now owned by another restaurant chain. My purpose is not to bash the restaurant chain that now owns Bonefish Grill only to express disappointment at losing such a great place to eat in Tustin and to see how employees who seemed to be happy and enjoyed working there are continuing to work there but seem not so happy.
(1)
Dakari S.
Today my boyfriend and I ate at Bonefish Grill for the first time and boy did it exceed our expectations. We were searching online for a good fish place in Irvine and decided on this one. The ambiance is great, not too loud and just formal enough for a romantic dinner. The fresh bread was amazing! I had the Tilapia and he had the Seabass. So good! Sandy was our server and she was so helpful. Really knew everything on the menu and gave us her honest opinion. We ordered the Macadamia Nut Brownie and we ate it so fast that we didn't realize the macadamia nuts were missing! We told our server just for fun and she informed the manager and he took it off our bill. Did not expect that. We definitely will back! :)
After 70 bucks, half a plate missing because they "ran out" of season veggies that comes with your plate. They also ran out of couscous so we only had mashed potatoes with our chillean sea bass and trout. Now we at In N Out because the Mr literally had a slab of fish and no substitute. We'll be back for the bang bang shrimp which is delicious. Note: never coming on a Sunday evening past 7 pm again, they always run out of veggies or certain fish. We still haven't had Mahi Mahi yet because we always happen to request on a day or evening they run out.
(2)
Ginger C.
Service was horrible even tho the place was empty at lunch time, a fact which should have tipped us off considering there are blocks of professional buildings in the area. I ordered the fish tacos - they came with flour tortillas. The fish was tasteless and the rest of whatever they were trying to make "gourmet" fish tacos was tasteless too. I couldn't send it back because the server never came round to check on us again. I would not dine here again especially with the other options in the area.
(1)
Denise H.
Sadly this will be my last visit to Bonefish. The food is amazing but the weight staff, one in particular Jason was rude for the second time. He weighted on us once before and argued with me about what I could or couldn't have. This time he never asked if the food was ok, came by to collect the empty beer glass asking my husband if he wanted another beer. Upon my husband replying "yes, about ten minutes ago, he proceeded to slap the bill down on the table. When he saw my credit card he reached across the table to 'grab' it then slapped it down again after running it. HE DID NOT GET A TIP., A FIRST FOR ME. WE WONT BE BACK
(1)
Brittney L.
Let me just start off by saying the service was HORRIBLE. Mind you, it was 8 o'clock on a Thursday night. We were 1 of 4 tables on the restaurant side, yet it took 15 minutes for anybody to walk by and ask us for drinks. Our server came and asked for drinks and walked away without seeing if we were ready to order. When he came back with our drinks (5 minutes later), he quickly walked away and yet again didn't ask if we were ready to order. It took him until he brought our appetizer for us let him know we knew what we wanted. We ordered the bang bang shrimp as an appetizer, which came quick. It was pretty good, but slightly over-fried. I had the spicy tuna bowl, which one, wasn't even spicy. It was over-seared, and had a fluorescent green tint to it when I shined my light on it.. I stopped eating it after that. My sister complained her salmon and steamed broccoli was overly salty. My dad didn't even get his soup until after his meal, which he canceled but it was brought out anyways for us to try (on the house) and I think they just dumped a bucket of salt in it. Disgusting. Also, we had to ask for water refills. He came back to fill our waters, except my aunt's who was drinking water with no ice. He left her with an empty cup and never came back to refill it. Rude. Needless to say, we will never return. Extremely poor service and underwhelming food.
(1)
Aubrey L.
First of all, my family and I came here on a Thursday night. We were only 1 of 4 different tables filled in the entire restaurant. The service was horrible and the food disgusting. It took 20 minutes for someone to ask us if we we wanted drinks. When our server finally showed up, he asked us and left without seeing if we were ready to order. Another 10 minutes passes and he finally brings us water and immediately walks away without checking if we were ready to order (again). When we finally got our food he didn't even bother to ask us how we enjoyed the meal which was EXTREMELY poor. The steamed broccoli was extremely salty, the couscous was hard and bland, the salmon was over seasoned and even more salty than the broccoli. We finally waved him down to refill waters and he refilled all of our glasses except my aunts (which was empty). My sister ordered the spicy tuna bowl and the tuna was over seared, not spicy and had hues of green on the fish. The only decent thing was the Bang Bang Shrimp but even that was over fried and salty. My dad ordered a soup with his meal and it didn't even come before his entree. The servers excuse was that they were making it fresh (does that mean the other food wasn't fresh??) Needless to say this was the first and last time I will ever eat at this establishment.
(1)
Ann C.
We literally had the worst dining experience ever! I will update this review when I calm down and not so hot under the collar. Save the money you will spend on terrible service and buy a pair of cute shoes.
(1)
Tony L.
Service - 1 star Food - 2.5 stars Party of 4, we specifically ordered a couple items that were supposed to come in either an ice bowl or ice cup but they didn't have either one and without even asking us if we still wanted the items they brought them out in normal glass cups and simply said they ran out at the time. At least have the courtesy to ask if we still want them or remove them from the menu, stop with the false advertising. I will add that unlike the other reviews the waitress was attentive but that is most likely due to the fact that we were 1 of 3 parties in the place. I would not recommend this place to any of my friends.
(2)
Kimmie N.
Came here for my dad's birthday dinner. We called once the night before to make a reservation for 7pm, but had to call a second time to change our reservation to 7:30pm. Tonight we arrived right on time expecting to be seated immediately - that's the whole point of a reservation, right? Instead when we gave our name to the hostess, she told us there was no reservation under that name. No apology, no explanation. Just a bunch of dumb, confused facial expressions as she offered us someone else's reservation. We took a buzzer which went off in 5 minutes - yay! Moved inside, they told us we would have to wait until the table was cleared. So why do buzzers go off when a table isn't ready? After another 5 minutes waiting in the middle of the aisles, we were seated. We quickly ordered and noted that our waiter didn't write any of our orders down. Wow, a true professional, we thought as he walked away. My order came out with the wrong sauce! Sent it back, but I should not have given him the benefit of the doubt. On top of that, portion sizes were extremely small and the presentation was marginally better than something you'd find on a cafeteria tray. Huge plates just accentuated the small portion sizes. Food was decent, not great but decent. Chocolate Creme Brulee was actually pretty good but maybe that's because we had our expectations low at that point. Bonefish Grill is trying a little too hard to be an upscale seafood restaurant, without having the cuisine or the service to back it up. Too bad we spent my dad's birthday at this place when In-n-Out was right next door.
(2)
Michele F.
So- let me start off by saying my husband fishes so I'm partial to good fish. The fish of the day was rock fish: they over seasoned the fish which is a total let down, it had bones in it, and the portion size was small! The fish special did come with a side and we chose the Asian slaw: the flavor was good however: i do not like cilantro and my husband is not a fan of parsley both where in the dish, unexpected. A little unhappy surprise at the end was the raw garlic they put in the salad- we both had pretty gnarly garlic breath and they didn't have any mints. :(. We went for lunch- it wasn't busy but the noise level was bad- the acoustics with the low ceilings were horrible. You couldn't really carry on a conversation with your table because you were hearing everyone else talking. The waiter was nice- pulled out a tablet to take our order- not personable IMHO. The food took a good 40 minutes to get. I ordered the Florida Cobb salad. It was a basic iceberg salad. I was disappointed that it wasn't a baby lettuce mix or something other than iceberg. The mango was in super small chunks- it just lacked the omg- eyes roll in the back of your head feeling. It was just blah. We were planning to have our wedding reception here but after having lunch we are opting out. Kings fish house has better ambiance, food, and more knowledgable staff for the same amount of money. We are sticking with what we know and won't be back.
(2)
Carol A.
Started with cocktail outside. Excellent service, great beer, wine and cocktails. Great food and service.... Outstanding! Fish and chips, scallops and shrimp; bang bang shrimp All delicious! Great atmosphere!!!
(4)
Amos D.
Since this restaurant deserves more stars, I'm more than inclined to say nice words. Nice portion of seafood for the ceviche but needs more flavor. Spinach Atlantic salmon with garlic whipped potatoes, very good. Lobster grilled cheese with lobster bisque was simple but tasty. Great service! Small but clean and very nice decor. Somewhat high prices but good portions yet still Competitive with the price compared to other restaurants.
(4)
Julia R.
Refreshing watermelon martini with big chilled watermelon chunks on a wooden spear to nibble on! Fresh lime based ceviche with yummy delicate bites of seafood. I love the large bites of jalepeno that I can remove or add back to make it the PERFECT heat level. Wish they had included more of the lime juice, there was just a bit at the bottom so I had to tip-it to get it all. Left me wanting more so I'll be back! JoJo the manager greeted me warmly and made such an outstanding impression, I'll definitely be back next week! Bartender Danielle recommend the crab fried rice and YUMM! Danielle's service is superior. Thank you!
(5)
Jeannie B.
BS service, if your waiter/waitress not around don't bother to ask for help. Whatever you asked they will say sure and talking to another waiter/waitress. Foods is ok not worth to pay the price they listed. My husband ordered filet and they made him sirloin twice. Don't go there so loud and noise.
(1)
Nick V.
Came here for sunday brunch, the host was at the host stand and there to great us when we came in. She took us to our table, the server was a little new but very nice and arrived on time and had decent menu knowledge and a good disposition. For drinks my girl did some kind of omelet that comes with your choice of unlimited mimosas, billinni, and sangria. She tried all three I only took a sip of her sangria it was pretty good. Her omelet was pretty unimpressive though. For starters is listed as having crab and asparagus but its really just a few pieces of shredded crab on top if it was any smaller of an amount it would be considered a garnish. The asparagus was kept whole and stuffed in the omelet with cheese and maybe some onion but either way a whole piece of asparagus in an omelet is too big. The sauce that in cam sitting in was good but needed more to bring some kind of flavor to the omelet, this is all speculation but it seems like this place is not making omelets in a pan it seems but instead it seems like they are using some type of egg and water or milk mixture as a batter and making them in some type of press or like a waffle press but for omelets. either way the eggs bake up in a pussy kind of spongy pancake and then are stuffed with different ingredients. So long and short omelets at this place are kind of missing the mark. The potatoes au gratin that came with the omelet were prepared well very cheesy the cheese they used tasted high quality. I did a half pound American style kobe beef burger i have to say it was an A level burger no doubt about it but it was very expensive and i feel like there are many places in the area that can prepare an equally delicious burger for less then the 15 bucks i paid for one i had at bonefish. Also when i pay 15 bucks for a burger i do not want to have to open it up and unfold the 5 pickles that were all placed in one lump in the middle of the burger i expect them to be spread out. So i did have to re-dress the veggies on my burger after it arrived. The composition of the burger was classic thousand island pickle tomato purple onion lettuce and cheese. Is a half pound of a beef with high fat content so it gets a little greasy but in my opinion all that grease adds to the flavor. so above average burger for a WAY above average price tag. all in all this place is just so-so for me
(3)
Cristina G.
Lobster special and bang bang shrimp. Both affordable and both delicious. I would come back just for the bang bang shrimp itself and order a side of rice. The lobster was small. As far as the rest of the menu, it seemed over priced for what you get (glancing at other tables). The ambiance? Older crowd.
(3)
Max S.
Bonefish in Tustin, what can I say,well...I've been in this place 3 time. 1st I wanted to come back. 2nd time, bad service, glass would sit empty to long. No smiles. Told myself done. Friend wanted to go in again, I said no. I went, once again beer glass sat empty to long only six people in the whole place. While bartender stood at the other end of the bar talking to a employee. I guess we where second. No personality in this bartender. I'll spend my money else where. Good bye Boneheads. Scale 1-10 a 2.
(1)
Jeff L.
The bang bang shrimp were excellent, crispy yet creamy. Would definitely order again. Blackberry press Sangria was good but could I have some Sangria with my ice please ? For the price point, the surf & turf is a good value. The sirloin was cooked perfectly juicy, yet salty for my taste. The lobster was creamy yet a little too much sauce where you couldn't taste the lobster. The menu was extensive yet left me wondering if they are trying to do too much as opposed to making a few things really good. Something for everyone though.
(3)
Maggie I.
I've ordered for take out twice. First time they just opened and it was too crowded to get a table so we ordered out. $68 for Chilean Seabass that was overdone. I understand the food cooks in the heart even after it has been resting, but it completely changed the texture and experience of the dish. Tried again tonight. This time I had pasta with shrimp. Noodles were soggy and shrimp still had the peel! I waited at the bar while my food was being prepared. The greyhound I ordered was not shaken so the taste was not right. The ice to vodka to grapefruit ratio was way off. Wish I could like this place bc I hate dressing up for mastros!
(1)
Bob R.
They got smart and brought bang bang shrimp for $6 on Wednesday night only. Its the best shrimp anywhere with a great spicy sauce on it. The service is wonderful, two TV with sports on, nice crowd and bartenders are fabulous.
(5)
Olive O.
For a place that is supposed to specialize in fish, their fish is medicore at best. Ambiance is nice but not good enough for me to ever want to go back even after giving it a second chance thinking the first time was a miss by mistake. Over priced for portion served as well.
(2)
Bob F.
My first time at this location and it was great! Nice, comfortable atmosphere. Friendly and attentive service. Reasonably priced and well-prepared food. I had the small salmon and my wife had the burger. Both excellent! You can't go wrong with this brand and I'm so happy to finally have one in Orange County.
(4)
Wassim E.
I have mixed feelings about bonefish grill. On one end, the fish is pretty good - I am really big on their swordfish. And I do really like the sauces that come with the fish. You can also ask to get all of them instead of just picking one. However, I'm not big on their sides size - which is too small to my liking. This place often have promotions going on as I've always had some sort of coupon or deal when I dined there. It's a little unusual to see a place that tries to be upscal-y give discounts. I think it works to their disadvantage because it makes me less likely to pay full price. At the end of the day, bonefish is a good restaurant option if you want to eat in Irvine.
(3)
Kristi S.
We were introduced to Bonefish in Florida and were thrilled when they opened in Tustin. We were not disappointed. Make sure to order the Bang Bang Shrimp and their Fontina Pork Chop. You will not be disappointed. The pesto dip with the bread is to die for!!!!
(5)
Becca H.
About a month or so we saw this place driving down Jamboree... And said we wanted to try it one day. Well tonight- my boyfriend had me pick where date night would be so I remembered this place and said here! We made reservations for 9:00 pm- got there at 9:03 and were seated right away. We opted to sit in the bar area, but along the wall where there is booth seats. Nice big table, plenty of room. The hostess was very nice and friendly and explained to us a little history behind this new to California restaurant! Chad was our waiter and he was great- very knowledgeable about the menu, and also very friendly. Appetizers/drinks- I had a pomegranate martini ... Well 2 :) and they were delicious. A little on the sweeter side but great. We got the Bang Bang Shrimp as our appetizer (since they are known for it) and it was really good! Entrees- we ordered a variety! We were hungry! The spring fettuccine with vegetables was really good! Love the big pieces of artichoke in them! My boyfriend got the 2 lobster tail plate. Very good also! The asparagus (his side choice for an up charge) was cooked perfectly! We loved it. The mango salsa shrimp was also very good!!!! They also serve spaghetti squash on all the plates, and that was delicious! Dessert- chocolate creme bru le (spell check) was really good!! Pretty big potion size too- so definitely share that plate. Ambiance/service: very nice atmosphere. They had many people working and they all had smiles on their faces all night. The design is very neat too. They have some cool light fixtures! The service was great. One thing they can work on is refilling water without being asked. Also- I really liked how they cleared all our dishes once we were done, so we were able to just sit and talk to each other. One server came over and gave us a 10$ off for our next visit- but has to be redeemed before Christmas. Very nice of him, especially since he wasn't our main servers It is a little pricey, but I think it's worth it. I can't wait to go back and try new things!! Welcome to CA bone fish grill- I'm sure you guys will do well out here :) ps. Think you guys should look for locations next to the beach!
(5)
Sarah M.
Went here a while ago with the boyfriend. Service was okay. The food was not that great. What i got was was decent, which I can't remember exactly what it was now. But my boyfriend got seared ahi tuna. He and I both understand that seared ahi tuna means it will be raw inside... but what he got was ICE COLD inside. That is not how it is supposed to be cooked. We returned it and they tried to fix it, but it still wasn't right. I just don't have a lot of confidence in a place that can't manage seared tuna.
(2)
Alex N.
I wanted to go to this place ever since they opened. I went there last night and what a horrible experience. It took a long time for the waiter to come and ask to take our order. Never asked if the food was good. Didn't care if I needed a refill. Very poor service. The food was horrible as well. First of all the portions are very small and both me and my friend got stomach ache and got mild food poisoning. I will never go to that place. I should have read the ratings before I went there.
(1)
Pete K.
Wow. This has been the worst restaurant experience I can recall in recent memory. We were here on a normal Sunday night - it was not super busy. There were plenty of people in the front of house too trend to the couple dozen tables. It took 20 minutes for them to take our order. That's not a good start when three small children are present, because they don't manage hunger all that well. Then it took another 25 minutes to get our food. My wife had to ask if they were going to bring her salad before her entree. Then, when they finally did, there was no dressing on it or on the side, which is strange. However, the response was even more strange. One of the managers working tonight said "oh they must have switched yours with someone who ordered dressing on the side." Odd because she was never asked if she wanted dressing at all in the first place and because that excuse just means they screwed up someone else's salad order too. How hard is it to get a side, house salad right? The experience just went downhill from there, but more for the table next to us who got even more defensive and argumentative responses from the same manager. I also counted three times that their waiter made disparaging remarks under his breath when walking away from their table; he happened to be our waiter too, so who knows what he might have said about us. If someone at bonefish is reading this - do not chalk it up to an off night, you need to clean house and put entirely new management in there. They need to know what BLAST stands for - Believe, Listen, Apologize, Solve, Thank. That is restaurant management 101. I should probably say something about the food too. That is, it was marginally better than it looked when it first arrived at our table. Also, the portions were small for the price. It was just ok. The highlight of this place is the design. Although the tables feel cramped, it is a nice, clean space and I could see doing something really spectacular in there. Needless to say, we won't be back... until the next restaurant moves in. Maybe it'll be mine.
(1)
Jenn Y.
Bottomless bubbles brunch: fuh-reaking awesome. What is there to complain about for an entree and endless mimosas, Sangrias, or bellinis for $20?! Nothing. I ordered the surf n' turf eggs benedict. The steak was a little dry but wudeva. I've had worse problems. The potatoes au gratin were cheesy, flavorful, and bomb. Bottomless alch is always a plus, and Mike, our server, was super cool! Awesome customer service and was on top of everything. He was super personable and understanding about our want/need for more mimosas :) Will definitely come back! Next time we'll be sure to be on the patio so we don't disturb all the normal, classy people.
(5)
Nick D.
Started off with waiting at least 10 minutes to be created by a server. I noticed him at the table behind us and went across the room to another table before eventually coming to us. Everything has taken a long time to arrive. We have been here an hour and haven't recieved our entrees. We asked 3 times for extra bread and didn't arrive for at least 15 minutes afterwards. The manager came about 20 minutes after is ordering and told us that they are missing major parts of meal and we had to customize it our selfs, which did not come seasoned and is comparable with hospital food. Manager Joanne needs a lesson in customer service. I live around the corner and won't be back. Management is clueless and rude. LAME!
(1)
Richard B.
The bomb: grilled cheese and lobster sandwich. Lobster bisque. Hand made chips. 16 clams. You want this.
(4)
Richard R.
Disappointing, pretty sure we won't be back. It was crowded at 6:30 on a friday night. I had trouble finding something on the menu that appealed to me. Everything seemed to have something bizarre added in the form of a sauce or side. i finally settled on the Kobe burger. The bun was the first turnoff- I know it wasn't a standard bun, but to take a piece of bread in your fingers and be able to crumble it like a crouton just didn't hit the spot. The meat was fine, but bland. My wife got the grilled cheese with lobster sandwich, which included a cup of lobster bisque. The sandwich was fine, but the soup was not hot, not cold, not warm, but about room temperature. That made the texture essentially inedible so she took a couple of spoonfuls and left (the other 3 spoonfuls- small, small portion) behind. We sat in the bar, it took the server 5 minutes to acknowledge us and we got more attention from the hostess that came around refilling our drinks and offering samples of the bang bang shrimp than we ever got from him. Basically nothing positive to report, so we will spend our money elsewhere.
(1)
Ronald T.
After one visit to this restaurant, I have become addicted to the food. This is a popular seafood and steak restaurant in the heart of Irvine. There is always a wait here as its food is so amazing. The bang-bang shrimp is a must try appetizer as the perfectly fried shrimp is topped with a spicy mayo sauce that is so addictive. When I woke up the next morning, I was thinking about another serving for the shrimp! The menu features a nice display of fish, steak and salads. The fish is super fresh, especially the chilean sea bass which was melt in your mouth good. The restaurant also has nightly specials as well. I am a fan of their key lime pie dessert which is decadent and tart at the same time. I am a huge fan of bonefish grill and will be coming back frequently. Come here now and often!
(5)
Janet S.
We had loved the food here and the service, but there are constantly gnats (bugs) flying around your table while you are eating there. It is frustrating and we would never take anyone there when they come to visit. Also the music is way out of line and just too loud, even out on the patio. We decided to go back friday night and the wait staff is very nice and professional, but we are sick and tired of the gnats and the loud music. I love their trout but this time was not as good. Not worth it because of these two nuisances. Kind of pricey also.
(2)
Mikey I.
Nope, won't be back and would not recommend to anyone. Food came in very small portions with expensive price tags. We had 4 adults eating. We ordered Chilean Sea Bass which was decent but an incredible small portion for $30.00. The filled Talapia was a joke, over cooked and the portion looked liked it was for a child. Shark, over cooked and dry. Service, come on. Drinks ordered and came in 10 minutes from the bar which was 40 feet away. Servers don't use trays to carry drinks/food and I thought our server was going to spill the drinks before getting to the table. Dinner was served in over 30 minutes after we ordered. Place is just not for me and I won't be visiting again.
(1)
Erika H.
I've been here a few times and always had a pleasant experience until now. Came here for the Hooked on Tuesday special. Sat in the bar around 7PM and after no one came up to us for 10 minutes I had to ask a server for a menu. The table was sticky so we asked if it could be wiped down- never happened. Ordered our drinks but the 1 bartender for the whole restaurant seemed to be behind because it took about 15 minutes for our drinks. We ordered our food and the Hooked on Tuesday comes with salad, entree and dessert. After about 25 minutes our food came out... no salad. I let the person who brought the food know I never received my salad. She goes to the kitchen and brings it out. At that point I didn't even want my salad because my meal was in front of me. Our server comes over and we let her know the salad came after the entree. She replied that the kitchen was having timing issues. Well obviously that's why we are telling you. After that we order a dirty martini another 10 minutes go buy and martini comes out with maybe a drop of olive juice and no olives. We asked the girl if it's a dirty martini and she replies it is and then we asked for olives. Who serves a dirty martini without olives?! We finished our food and the server brings the check. We ask if she ever spoke with the manager regarding how the food timing was off. She said she did and that again the kitchen was having timing off the entire night. She never once apologized. I understand that if you are busy or overwhelmed it can be stressful but you are in the service industry have some decent service. All we were looking for was an apology. And if the kitchen was having problems the manager should go to each table and check in saying the problem is a little overwhelmed. That would have changed our entire experience because then it feels as if you care. With TAPS open down the street I don't know if I'll ever come back here, at least not on a weeknight or a weekend. Midweek lunch anyone?
(2)
Aaron C.
This place frustrates me. My wife wanted to give it another chance. So they added Sculpton beer...Great but they were out. Does that tell you something, maybe Budlight and Bluemoon are not the beers of choice. Settled for Sierra Nevada draft...when I ordered my second they were pouring a bottle. Why draft then bottle. Server wanted to know if we wanted an extra plate but didn't make sure we had silverware. There were only four tables of guest. This place will not survive as there are way too many better options in the area. Get rid of the garlic butter, the smell is overwhelming. Needs better management. Service is terrible and food is okay.
(1)
Amy E.
If you are an attractive /semi attractive woman and want the bartenders to hit on you, then come here!!! You will walk away with either a phone number or an "invitation". Yup. Not joking. And the management seems completely aware of "innocent competition" between the bartenders. I'm pretty bummed out because the food is pretty Delish. However, the employees are pretty slimy. I am speaking only of the bartenders. Twice I have gone here. Both times, I had unprofessional experiences. The last time I was there, one of the bartenders shared with my sister and I how the bar manager lets them drink on the job. He also shared with us how the bartenders have a little game they play. Who can get the most numbers/phone calls. (Well this explains the phone number I got on a piece of receipt paper the first time.) Awesome boys. Stay classy. I think I will stay true to lazy dog, bj's and macaroni grill.
(1)
Tom B.
Yuck! My lamb chops were practically raw. This place is consistently bad. Read on if you dare... Last time we came here, they brought me the wrong salad, returned with the correct salad after a really long time, and just like another reviewer mentioned- my salad came without dressing on it. More waiting. WTF! My family was nearly finished with dinner before I got some dressing and started eating. They had been waiting for my food to come but I finally told them to eat before their meals got cold. That night, the service was super slow and inattentive. Water never refilled. Our table got no bread at the start of the meal while awaiting drinks and ordering. We had to ask for the complementary bread. Frustrating at the prices they are asking. My wife ordered the sea bass and it smelled very fishy. Unusual for sea bass. Fresh fish shouldn't smell fishy. It's a sign of fish going bad or that it's too old. THE GOOD: I will say that my pineapple martini was delicious. And the lamb pop appetizer was good. Okay, so tonight again with the inattentive service. Again, we had to ask for bread while other tables were getting it almost right after being seated. It's very telling that nobody at our table chose to order fish tonight at this fish restaurant. I decided to order the $22 lamb chops because I had enjoyed the appetizer the previous time we came. When it arrived, I could tell they weren't cooked right. Of the five chops on the plate, three of them looked very limp and blobby on the plate. I asked the server for a steak knife when the food was brought. She never brought that. Sigh. So, I had to cut into the lamb with my dull butter knife. Two were cooked to about medium. Looked good and smelled good. But, before taking a single bite, I just had this weird feeling about the limpy/ flaccid ones on the plate. So I cut into one - it was practically blue. I'm not exaggerating. Seriously, this was not rare but rather RAW. I don't like rare meat at all so this was totally gross to me. I signaled a waiter (ours was elsewhere) and told them to take it away. The manager promptly came to our table to apologize and offered to replace the meal. At this point my whole family was about a third of the way through their meals. The manager offered to remake the dish. "Umm, no way!" I thought to myself. I said, "No it's okay, I'll just pass." She asked me nicely if there was anything she could get for me in a hurry when I pointed out that my family was already well into their meals. After a quick scan of the menu, I decided to order the teriyaki chicken (I sure as hell wasn't going to order beef, lamb or fish). It came as the rest of the table was finishing their meals. And, SURPRISE, it was not good, either. Too salty and there were pieces of fat attached to the meat. Yuck again! The fat was translucent and almost looked like rare chicken. How can a place screw up on so many things? My wife had also ordered a chicken dish and she told me she'd had to spit a few bites into her napkin because of the fat/ gristle in her meal. Unbelievable. Kudos to the manager for trying to fix this, and she did comp my chicken, but this whole experience was lousy. Summary - drinks are tasty, service is slow and inattentive, and the food is just plain bad. Poor choices of fresh fish too. We decided that we won't ever return to this restaurant. Honestly, I seriously doubt they'll last long with a new fish place right across the street. I'd give them zero stars if I could.
(1)
Loubna M.
Great food and the fish is always fresh. This is my second time and I will definitely go again.
(5)
Allison I.
Location rocks, you can do anything in the center weather it is see a movie platy in REI, Get your hair done, buy groceries or shop for booze. But the fish spot although dark, bring your glasses if you have an hard time reading, it has some great specials. The beer on tap is exciting, no Coors for this gal and happy to see some Magic Hat on tap. The lobster special is worth it and happy hour is a great deal. The food is large enough to share and the revamped location is as appealing as any other new restaurant. Hard to believe the Black Angus ever sat in the same location. Worth a visit and be prepared for a crowd it s a hot spot!
(3)
Jessica L.
This place is amazingly impressive in the way that it is so so terrible. Of all the restaurants that I have ever been in my life, this has got to be the worst. I already came in this restaurant with low expectations (given its yelp ratings). But man, I really did not expect it to be just as terrible as it was. Firstly, I came here with the bf + family for Sunday brunch. We had a reservation and there were plenty of tables of in the inside of the restaurant but instead, they seated us near the bar area. We asked for the inside where there were clearly tables available but were told it'd be a 15 minute wait. Well.....that's great. So we order and whatnot. After 45 minutes of waiting, our food FINALLY comes out. But it doesn't come out all together. For some reason, everyone else got their food first and I was told that mine would be "shortly arriving." At first, I thought it was because you can only carry so many plates, but after waiting another ten minutes, my food FINALLY arrived. Now, let me start off my actual review of the food by telling you how much I love eggs Benedict. It's one of my favorite breakfast dishes and I've had it from New York to Boston to SF to San Diego. So I know what it's suppose to taste like. I feel like eggs benedict is just such a delicious dish that it's really hard to make it terrible. But somehow, the genius chefs here managed to do just that. I ordered the Bang Bang Shrimp Eggs Benedict with a side of asparagus which is described to have "Toasted English muffin, crispy shrimp, poached eggs, green onions + spicy Hollandaise sauce." Well, let me break it down by how the ingredients were. Firstly, the biscuits that my eggs benedict was served on was STALE. I'm sure some genius thought to give it a second life by nuking the hell out of it in a toaster. That thing was disgusting. It was hard to the point where you couldn't stick a fork in it (we had fun getting everyone to try to). The poached egg was way overdone, it was essentially almost boiled. The crispy shrimp were actually pretty good, so props on that! However, my eggs benedict only had the normal hollandaise. The asparagus was simply blanched, but even that was overdone. I guess the theme of this dish was "nuke the crap out of it until it overdone." They for some reason also do not season their food so mostly everything tastes bland and bleh. My bf had the surf and turf benedict which was no better. Overall, the experience I had here was atrocious. For the food we could force down our stomachs (after all, it was like $80....), we were still hungry. Luckily, In-N-Out is located very close by if you want food that you can actually eat!!! P.S. If you're wondering why I didn't bother to complain or find a manager - well, I didn't really want to sit another 45 minutes waiting for food nor could I manage to flag down our busy server who couldn't even refill our waters. Moral of the story: Come here if you want to have a taste of the world's worst breakfast!!!!
(1)
Grace M.
Went their for brunch; did the bottomless peach bellinis (so delicious) and the corn chowder as well as the omelet. The corn & crab chowder was more corn than crab. There were a couple pieces of crab garnished at the top and that was basically all the crab in the chowder. The omelet was amazing. It was the oscar omelette with crab, cheese and asparagus with a side of whole grain toast and potatoes au gratin. Service was good - and the restaurant was at about a 75% capacity the whole time we were there. Unfortunately we were too full for dessert - they had a s'mores flatbread dessert that definitely caught my eye for next time!
(5)
Judi C.
The Happy Hour is the BEST! You've got to try the ceviche. The prices are good too. On the downside, they don't have a happy hour menu and which makes it very difficult to know what to order unless you are familiar with the menu. They also don't offer discounts off the martinis or mixed drinks - but wine is only $3.50 per glass and straight pours are discounted. Their lemonade is the BOMB.com ! Service can be a little slow when it's busy but, in my opinion, that's a small price to pay for high quality food for a terrific price. The atmosphere is fresh and contemporary - the decor is nice and tasteful. They also have a gorgeous selection of succulents in their front planters. There's an outdoor patio where you can sit at the bar and order. Wait staff is very attentive and will go out of their way to make you have a great experience. We've also had brunch here on a Sunday and it's simply amazing. If you love fish - you've got to give them a try!
(5)
Mark W.
Consistent high quality, subtle and delicious seasonings, top service, attentive management. Excellent choice!
(5)
Julie K.
The reviews for Bonefish Grill have really varied so I went in with mixed expectations on this one Sunday evening... there were lots of people waiting outside so I was expecting a long wait. Surprisingly, the hostess said that she would be able to seat us (party of two) immediately. We stood off to the side to wait to be taken to our table (very awkward too since they don't really have a "waiting" area). We stood there for about a good 3-5 minutes, as did another couple. The hostess seemed kinda... indifferent. None of us knew who or what we were waiting for? Fortunately, that was the only misstep of what was an otherwise pleasurable evening. Once we were seated, our server promptly came by and greeted us, told us what the specials were, and took our drink orders. We started with the Bang Bang shrimp and decided on the steak and lobster special and a grilled salmon for our mains. All of the entrees come with a choice of side and their seasonal vegetable (which was spaghetti squash this evening). The bread with pesto/olive oil that comes before the meal was very good. Nice crusty exterior, soft and warm interior. The Bang Bang shrimp tastes like a cross between a Chinese honey walnut shrimp and orange chicken (but shrimp). It also reminded me of PF Chang's dynamite shrimp appetizer. If you're not a fan of anything mayo-based, you might not enjoy this. I thought it was pretty good for a starter. Crisp and slightly sweet ... not really spicy though. As for the entrees, for $18, I can't complain too much about my surf & turf. The sirloin was cooked perfectly and the lobster tail was a good portion. Just a tad bit on the salty side. The grilled salmon tasted fine and the vegetable medley that we both chose was very good. I'm not a huge fan of spaghetti squash so I don't have much to say about that. All new restaurants usually experience a few missteps in the beginning; they probably still have staff to filter out before the "good ones" remain by process of elimination. Having worked a couple soft and hard openings in the restaurant industry, I can see how some customers might have a great meal and some may leave feeling like it was the worst dining experience ever! I would definitely recommend giving Bonefish Grill a try and I will definitely return.
(4)
Kathy T.
We used to love this place but that has changed. Came here on a Friday and had the worst service. It really shouldn't take 45 minutes for the food to arrive even on a Friday. Not only was the service substandard but the food was burnt as well. When we brought up the burnt food, the server didn't offer anything. Instead her excuse was that the kitchen was busy. So in my head I was thinking "does a busy Friday justify bad quality food"? That's not a very good restaurant. Bad food. Bad service. We are never coming back. Bonefish needs to improve their food and service or they should just go back being a fast food, casual restaurant where service is not as emphasized as a full service sit down dining. Big restaurant dining experience is not their thing.
(1)
Vicky G.
I came here with my father and was reluctant at first because the name of restaurant did not appeal to me. However, the inside of the restaurant was nice and swanky. We sat in the high booths near the bar that were very comfortable. So far so good, but now the food test. We ordered the Ahi tuna appetizer that was absolutely superb! The Ahi melted in our mouths. Absolutely delicious. For our main course, my father had the Ribeye with the truffle Mac and cheese. Can I just say the Ribeye was cooked to perfection and the taste was out of this world. The truffle Mac and cheese was a great compliment to the Ribeye. It had such a rich but not overpowering taste and the right amount of cheesiness that makes your mouth salivate. I had the salmon with veggies. It was a generous serving of salmon and was grilled very well. The veggies, however, had lots of butter but were good. Overall, I give this place 5 stars all the way for good service, nice ambience, and amazing food! I'll definitely be coming back to try more of their menu.
(5)
Ali P.
Came here a handful of times. Always such a nice experience. The bartenders are very polite and the drinks....oh man. They are absolutley perfection!!!! ...truly the best cocktails I have ever tasted. Love the outside bar seating too. The popular bang bang shrimp is so good as well as the ceviche and calamari. The entrees are delicious.
(5)
Barry E.
Dined at Bonefish Grill about two weeks ago for lunch as we were shopping in the area. The food was great and the four to five rating is brought down to a two-star due to service. We came during lunch and the restaurant was not crowded at all. After we were seated, we waited about 10 minutes and elected to flag down the first person bearing Bonefish apparel. We were told our server would be with us shortly, but that was another five minutes. By the time we received our drinks (from another server), we had been at the table for 20 minutes. We elected to order after receiving our drinks, which required this server to grab our assigned server. During the meal, we again had to flag down someone to refill our drinks. Once our server appeared, we asked for refills and the bill. We paid, we split, we will not be back.
(2)
Carolyn C.
so I've been meaning to try bonefish forEVER. FINALLY got out here and we were starving after a long hot day at disneyland. Ben had for the mule and i got a smashed blueberry--I pointed to the nonalcoholic version but I guess he thought i needed some alch in me and gave me the adult version...whatever ill take it. as we waited outside for a table for 30mins or so we looked through yelp for pictures and we ordered the bang bang shrimp immediately. it was mayonnaise-Y spicy and delicious...probably terrible for us but thats what equals deliciousness... ben also got a lobster bisque that he enjoyed. at this point everything was fantastic. I got a mahimahi crusted crab....and a side of broccoli and white rice....everything was just...blah. the mahimahi was decent but flavorless the crab was just small chunks of crab thrown on top of the fish not what i expected the broccoli was just that and the rice was muuuushy. ben got the ahi tuna steak and his equally boring... for the price we paid it was not worth it but luckily we had purchased gift cards at Costco and the very sweet waiter, drinks and app made the meal half decent. we will be back but we won't order off the entree menu that they claim is their specialty i think we will try the fish and chips and padthai or something next.
(3)
Don L.
This place has average food, fair service, at premium prices. I have eaten here several times, and it is consistently average. We asked that our entree not come out until after the salads, and of course, the entree came out just as I was starting my salad. The service is rushed. If there is a problem with your meal, or you want extra sauce, or anything of that nature GOOD LUCK. Once your food is brought out by the kitchen runner, NO ONE comes by to make sure everything is ok. We come back because we love the sashimi appetizer. The food is no better than a Red Lobster, and I like Red Lobster... BUT THIS PLACE IS ABOUT 30% more expensive.
(3)
Sherri G.
The hubby suggested Bonefish for lunch and I happily agreed. I thought this place would be like Boneheads or Cal Fish Grill where you order at the counter and take a number to your seat. NOPE! You walk into a very nicely decorated restaurant with what looks like a well stocked bar. The hostess stand was empty and the phone was ringing. Not a good sign. I looked around for hostess/host type people...where the hell were they? A tallish girl in a blue blouse swung by and said we'd be helped then walked off to give a diner a menu. Next a short curly blonde stood in front of me and asked if I'd been helped. I said no. She continued to stare at me silently. Instead of slapping her across the face to snap her out of it, I decided to tell her "party of two". Then all of a sudden, there were 3 people bumping into each other at the hostess stand. We walked around the mess and were seated at a nice booth. I hit the restroom first...I came back and asked the hubby if a server stopped by yet because the table was empty and I was thirsty. No. So we wait for some time before Leeann stops by and asks for our drink orders. She apologized for the wait. I appreciate that. She brings our drinks and takes our order. Leeann is great. She's very personable and accommodating. Hubby ordered the fish and chips - thumbs up. I ordered the 2 tilapia tacos with a side of tomato soup - thumbs up. Summary: Parking - easy peasy despite the location near Best Buy on Black Friday. Hostess - horrible! 2 stars for you dorks. Server Leeann - 5 star gem! Food - 4 stars Atmosphere/decor - 4 stars, very comfortable, not noisy Pricing - moderate, nothing too shocking I would have liked to give the restaurant 4 stars but the disorganization at the hostess stand blew it.
(3)
Sy N.
This place is not good. I went here this week for the first (and last) time. My colleague and I shared two entrees, and each had soup. Let's break them down: The corn-chowder soup, while mediocre, was the highlight of the meal. The tacos -- super greasy, not very tasty. Also, a rather small portion. Fish n Chips -- Wow is this a lot of breading. Again, greasy but not very flavorful. The good things? The portion size on the fish n chips was large. Also, the beers were served nice and cold. The service was adequate. This is not the worst place I've ever eaten, but it was lousy enough that I won't be back.* *In an ironic twist, I somehow left my credit card there, and it's kind of a hike for me. The manager refused to allow my assistant to pick it up, no matter how much documentation she had. Is this the only way that can get return customers? Ha! (Rather than return, I cancelled the card. Nice try, Bonefish.) This minor annoyance did not impact my two-star rating of them, however.
(2)
Miss S.
It was decent. The food wasn't all that, other than the bang bang shrimp (delicious). Besides that and the bread there's not really anything that was really great for the price that it is.
First time at any Bonefish Grill, Went on Sunday about 3:30 to avoid crowds. Seated immediately, server (Sandy) asked if it was our first time, Yes. She explained the menu, wine, cocktail and beer list. Then showed us the specials for that evening, Ordered a bottle of KJ chard and it was on the table quickly. Wife trying to decide what to order, so the server brought some bread and EVOO with herbs for dipping. Bread was hot and dipping oil was tasty. Wife ordered Bang Bang taco's with a side of french green beans. She loved the tacos but thought the green beans were under cooked (I thought they were great, she always over cooks her's). I ordered one of the specials, scallops. The scallops came on a base of risotto with corn (excellent), the scallops were perfectly cooked. But the first thing I tasted was the zucchini with peppers, as very often they are overcooked and mushy, They were perfectly cooked. My kudos's to the cook. All in all a great meal. After i commented to one of the help how good the meal was, the cook came out to thank us for the complement. Where else does this happen?
(5)
Tien L.
Went on a date here. The drinks were a bit sweet and water down, I had the Moscow mule, taste a little like 7 up gone flat. We started with seared ahi tuna, it was a bit over cooked I barely saw the raw redness, it was ok. I had the tilapia imperial with cous cous and potato au gratin, the tilapia was good, but the entire dish was salty. I had to chug down 2 glasses of water from all the saltiness of the entire dish. My date was ok with the fried corn taco shell, when he asked for floured. He was a trooper. He agree that the food was a bit salty. The service could have been better. I am not sure if they were under staff. I barely saw the waitress and it was hard to the flag down help. The waitress was sweet and helpful when describing the menu. Extra star for being a helpful waitress. It was ok. But I don't think I would go back.
(3)
Chloe H.
This review is long overdue! Bonefish grill is amazing! Couldn't of been happier with our server (wish I could remember her name) and the food was delicious, definitely try the bang bang shrimp!! It was packed so I would recommend a reservation if your going for dinner, besides that the lighting was a little dark inside but overall a good experience.
(5)
Annie D.
I came in with much higher expectations for this eatery. I ordered the Grilled Fish Sandwich which on their online menu states can be made with Tilapia, Salmon or their seasonal fish. At the Tustin location they only offer Tilapia. My friend ordered the Bang Bang Shrimp Po Boy which had way to much bread in proportion to the shrimp. We also ordered Corn Chowder with Lump Crab. For sides we got couscous and fries. I wasn't too impressed with the quality of the seafood flavor or even the sides. The chowder was good but I've had better. The place definitely feels like a chain restaurant inside.
(3)
Adam F.
First off, I totally came underdressed! Lol. Thought this place was like a California fish grill competitor. I guess I should have done my research. Anyway, to the goods... Service: Read a lot of the complaints on yelp but I personally didn't see any of them. The place is nice with a romantic ambiance. We were seated immediately (granted it is Monday night). The waiter was super attentive, informative and polite. Food: The tilapia imperial was very delicious. It's a filet of tilapia filled with seafood. However, even though it's a fish dish, don't think "light and healthy." This is a heavy dish that's filling, creamy, cheesy and all around comfort-food like. The veggies in my pic were also super good. The broccoli was cooked perfectly (unlike woodranch which always is somewhere between raw and steamed). Oh yeah, and they start you off with free freshly baked warm bread with a oil-green-pesto dipping sauce. Super tasty. My girlfriend had the shrimp tacos with their homemade chips. Chips were tasty but slightly under fried. But that also means they use fresh potatoes which is a plus. The tilapia tacos were filled with cabbage and pico de gallo and the tilapia were pretty big on each taco. Worth each cent. Definitely a nice little Friday night date spot. Wouldn't be that great for kids though some families brought their little ones.
(4)
Chau P.
The food was great and the service was exceptional. I enjoyed the bang bang shrimp and filet mignon with bernaise sauce. I will be a repeat customer. The food is expensive but overall worth the price.
(4)
Ricky F.
My gf and I live down the street and have been dying to try this place. We walked in on a Sunday at around 3:00. It's a very nice modern look and has a good feel. As we were seated we noticed the host was very grumpy but we thought nothing of it. We got our Menus and browsed our options. It took us 15 min to even be asked if we wanted drinks and another 5 min to get our drinks (water). After which we waited another 15 min for the waitress to take our order.. She apologized and complained about how many tables she has and seemed genuinely upset she was working there. We got fire grilled artichokes as an appetizer and my gf got chicken pasta and I ordered there filet with asparagus and potatoes. The artichokes came out 12 min later burnt and inedible. We told the waitress and she said she would take it off our bill as she doesn't like the way their artichokes are cooked either.. She gave me the impression she was unsure of their whole menu. Food came out 10 min later and it was "ok" nothing special. Considering the price we payed $50 for both of us I expected far more. The staff all seemed stressed and unhappy. Needless to say I'll be taking my business elsewhere. They serve mediocre food and provide horrible service at a very high price. New management is in order as this place has great potential
(1)
Kate V.
I have been here twice, and both times had negative experiences. The first time, we had to go ask the hostess where our server was when we waited 15 minutes at our table without even being greeted. Then, when our server came by, she seemed like she was in a rush and could care less about us being there. Once we got our food, my salmon was completely undercooked in the center (raw - but I know salmon CAN be eaten raw, but not when you ordered it medium-well!!) Anything we asked for from our server seemed like a pain (and we weren't asking for much!! Just normal things like more water). We went back hoping for a better experience, and it was better (better server!) but the food still didn't meet our standards. For something so pricey, I expected more. I won't be going back here.
(2)
John P.
I am sorry to say that I had to give this "seafood restaurant" two stars. I would have given it a lower score, however the manager was apologetic and comped my meal for the rubbery overcooked scallops and shrimp. I really want to love this place, as the Bonefish Grill in Cincinnati Ohio runs circles over the OC location. The Bang Bang Shrimp, fresh bread, and bar are a definite draw, but they just can't seem to get lunch or dinner done correctly on the few occasions that I have been there either for business lunches or dinner. I really hope Bonefish get's there act together in Tustin, otherwise the new restaurant next door ( Bondi ) that is due to open soon is definitely going to draw away patrons from Bonefish.
(2)
Ha N.
The waitress was not the nicest person in the world. I excepted more, food wise. Not in quantity but in taste.
(3)
Heidi Y.
I've dined here twice (dinner) so far, and really liked my experiences both times! Call ahead for a reservation. they DO honor it (just not like 20 mins before you show up). If you dont have a reservation, there may be a line during weekend peak hours, but if you come on a weekday for dinner, should not be an issue. The middle tables are also open seating/seat yourself so those are always an option. sign up online for emails and get a FREE bang bang shrimp LUNCH (have not tried it personally, but heard from a friend) - portions are on the small side. for the price, may not be worth it DINNER - bang bang shrimp - love the slightly spicy flavor of these. served with chopsticks (haha). I found them not too overly coated with spicy mayo. shrimps are large and came in a generous portion size. i was almost full after splitting this appetizer - if not automatically served to you, ask for the BREAD. its fresh and so soft and tastes delicious with the olive oil dip - grilled salmon over seasonal veggies. fresh fish. nice and flavorful. no complaints - Half-Pound American Kobe Beef Burger. boyfriend approves. say's it's cooked well, flavorful, and really filling. - Swordfish (no longer on the menu). Also decent, but a little on the bland side. I choose the pesto sauce. maybe the mango salsa would have been better. - All entrees come with steamed veggies plus a side (yum!). I like the French Green Beans & Garlic Whipped Potatoes. Food has been consistent here. Don't expect it to be overly fancy. It's more of a dressed up chain restaurant. pricing ranged from $15-25. They seem to have really good daily specials and happy hour deals. Like Tuesdays you can get lobster tails for under $11??? Seasonal menu so new items all the time - I will be back!
(4)
Anthony K.
It's funny (not "haha" funny) that their website says they accept reservations up to an hour ahead, but when I called, they said they wouldn't take a reservation. We waited over half an hour, which for a Saturday night in Tustin isn't unbearable, but the food had better be good. We were seated at 7:22. The tables are very close to each other; so much so that if a party is being seated, or a waiter is taking an order or serving, you have to wait to get by them. We had a party of five and one of our starters arrived around 20 minutes after ordering, and two more starters arrived 25 minutes after that. The entrees arrived (with another starter still missing) shortly after, while some starter dishes still crowded the table. To be honest, dinner was alright. Nothing too special to write home about, but not a culinary experience warranting the above gaffes either. The concerns I'm sharing are organizational and service related, but should have been resolved well before a restaurant's 9-month mark.
Recently went as a group of 4 for lunch at 11:30. Server was nice enough, but kitchen was slow. Our order consisted of only items on the lunch menu: 2 orders of fish tacos, 1 chicken wrap, 1 burger. It took at least 45 minutes. Ingredients seemed fresh enough, however the taco's were a tad runny from excess liquid (from the salsa maybe? The steam?), and my coworker thought his Kobe burger was a bit dry (i.e. overcooked). Interior was bright, and open, and clean. Easy on the eye's, although music gets drowned out slightly from the noise factor during rush. Was it a value? Meh...I guess I expected a tad bit more for $$, but the meal was fine enough. We all did comment that we thought the lunch menu should have a bit more variety. The place is probably better suited for dinner, or if you can afford a long lunch.
(3)
Emi K.
Two Saturdays ago, my husband and I met up with our friends Renee S. and Mike S. at Bonefish Grill for dinner. Preparing to settle for average food at exorbitant prices (from a chain seafood restaurant no less), I was pleasantly surprised to receive medium-quality, moderately priced food (from a chain seafood restaurant). I ordered the Grilled Pan-Asian Salmon. While the fish could have used a bit more seasoning (read: salt), it was flaky, moist and cooked to perfection. I also enjoyed sides of butternut squash spaghetti and thick spears of asparagus. Our server was especially friendly and attentive. After realizing it was our first time at Bonefish Grill he patiently gave an overview of the menu and mentioned the specials that night. Despite it being particularly packed that night, upon our request, we were seated at the patio without too long a wait. Modern, stylish decor. Casual-chic ambiance. Complimentary bread with dipping oil. Decent selection of seafood items.
(4)
Ashley F.
I was looking for a new place to try and decided on Bonefish Grill. I will say I am quite surprised with the 3 1/2 stars because I give it 5 stars! When we first walked in, it was quite busy and the host told us that on her screen said it would be a 40 minute wait but after waiting for 5 minutes our table was ready. It was our first time there and our server Michael, was amazing and thorough with our questions. For drinks, my boyfriend tried the white cosmopolitan and I had the smash berry. The cosmopolitan was yummy and sweet and the smash berry had fresh black berries at the bottom. For our appetizers we had mussels and the bang bang shrimp. We weren't going to get the shrimp but they had a deal that night. $6 dollars for the shrimp. The shrimp was like a honey walnut shrimp mixture with a touch of siracha. It was good and spicy The mussels came with garlic, tomatoes and wine sauce and was yummy. There were some mussels that seemed under-cooked and that was a bit odd for me since i'm not sure if thats how it was supposed to be cooked but it didn't stop me from eating it. For our meals, I got the special for the week which was a white wish that came with feta and basil on top. It was served with garlic mashed potatoes and chickpeas that were cooked to perfection. My boyfriend had the salmon burger which came with fresh chips. By that time we were so stuffed from our appetizers that we barely ate our meal but it was still amazing the next day. I will definitely be back to try their dessert and brunch. :)
(5)
Danny N.
Not really too impressed with this place. But I guess just like most other seafood and/or steak restaurants the only way they know how to give flavor to their meat is by surrounding you with a bunch of sauces to dip it in. So pad pathetic. The chefs at these restaurants should take a visit to South America or some European countries and learn how to cook seafood and steak with the most amazing flavors without their stupid sauces. Will I come back? Hmm maybe. The ambience is kinda nice. The service is also just average. We had to ask for bread and the glasses of water were only refilled once.
(3)
A T.
Upscale place love it a loteverybody's nice the service is great dessert is awesomehey do you want to coffee no I don't want to coffee I think off his game
(4)
Phuong N.
We went here last night to have a going away dinner for one of our now former coworkers. We had a party of 9 people. The wait was about an hour. You could tell the restaurant was busy. We sat there and caught up with each other and the buzzer went off. Hooray! We were starving. Our party proceeded to walk into the restaurant and up to the hostess counter. We gave her our buzzer and she told us they were getting our table ready and it would be ready in a few minutes. So we wait...then a small party of 4 walk in from the bar and hand in their buzzer and was told the same thing we were told. A minute later another party of 6 walk up to the counter and was told the same. *SIGH* Why buzz us in if our table wasn't even ready for us to be seated immediately!! So frustrating!! At this point we are all packed in like sardines at the front doors. The hostess then seats the last party that came in first, a few minutes later the smaller group and then us (who was buzzed in first) last. Seriously WTH?! I'm annoyed at this point. I brush it off as we are seated hoping the food will make up for the already questionable service thus far. The entire restaurant is pretty small. Very cramped. I had a few inches between me and the chair behind me. Not much of an ambiance...music was pretty loud. Now on to the menu. Menu had some variety. I did notice that alot of their dishes incorporated artichoke hearts. I had the bang bang shrimp tacos and it was very good. It reminded me oh honey walnut shrimp but with a spicier sauce. My friends had the tilapia,salmon,saucy shrimp and bang bang chicken...all tasty.The drinks were very weak. Our table tried a few of their cocktails. Our waiter kept mixing up our drink order but when he finally got it right we had the pomegranate martini was very sweet but very good. The ocean mango martini, bonefish martini and guava black cherry mojito were pretty sweet and I could barely taste any alcohol. Stick to beer or wine. Dessert menu looked good and apparently everything is made in house but we were too full to try anything. I don't know about coming back for dinner with a large party again but I might try to come back for happy hour.
(3)
Sarah S.
I ordered the wood-grilled scallops and shrimp. The shrimpies were tasty but the scallops, which I was most excited for, were itty bitty and overcooked. They were like little rubber nuggets. Scallops are one of my very favorite foods so this was disappointing. The grilled veggies served with this dish were 90% huge chunks of undercooked and hardly edible zucchini. Garlic mashed potato side tasted nice but overall the entree should have been better executed. We also ordered a side of grilled corn and it was so overcooked that all moisture was gone from the kernels. It was like a corn exorcism had been performed before it had reached us. As far as service goes - it was ok. One of the hosts was chit chatting with this server in front of our table, complaining about another of the hosts. Gossip about your co-workers outside of work, not in front of guests.. In all we decided it was a necessary venture being Tustin residents but not worth a return trip.
(2)
Jennifer C.
The food is mediocre and the service isn't any better. Kelly had 2 tables and couldn't even let us know she would be with us shortly so we waited for about 5 min just to see who our server was. I ordered a dirty martini and she asked me a couple times what I had ordered. I don't like repeating myself. My brothers fish tacos came before my salad by about 5 min. The waitress Kelly has no personality and the food wasn't good. I wouldn't come here ever again. It was my first time and my last.
(2)
Sheryl S.
Loved this place and the Bang Bang shrimp so much I selected it to have a my Birthday dinner celebration on December 6th. Made the reservation a month in advance for 12-16 people. Very disorganized and we kept getting the response that there were other large parties when we requested something. The bills were mixed up several times and finally my friend said she would pay it and we would sort it out. Since it was my Birthday I stayed out of it but was embarrassed that I chose this place and we received such shoddy service. I called twice and asked for the proprietor to contact me and never heard from him. Sad..I cannot patrionize a business that does not care about it customers.
(2)
Kelly C.
After seeing this place open for quite some time, my family and I decided to pay a visit. Here is the nitty gritty on what we encountered that evening... ** Food ** Singapore Calamari: Decent, but it was too heavily breaded and seemed to have a batter on it that was better suited to be on fried chicken. I was kind of surprised that the calamari was so lackluster considering that it is usually a "must have" dish when it comes to seafood restaurants. Mahi-Mahi Lobster Thermidor (Special): For someone who normally does not care for lobster, I thought the marriage of the mahi-mahi and the lobster was done wonderfully. Easily my favorite dish sampled this evening. Grilled Bronzino (Special): Lovely presentation, the fish was very delicate and tender, but it lacked seasoning. My mother (who ordered it) kept saying that she felt that it needed some sort of sauce to go with it - which I agree with. Bang Bang Shrimp Crispy Taco: I enjoyed the flavor and usage of wonton wrappers as a taco shell, but it was too dry. Suffering from the same problem as the bronzino, I feel that a salsa or some sort of extra sauce on it would go a long way. Cucumber Margarita: Fantastic, but a little heavy on the mix. Still, the flavor was very enjoyable. ( Pro tip: There is no house bread offered if you order an appetizer and otherwise must request it. It is very soft and delicious and I absolutely love the infused dipping oil provided with it. I believe it has basil, rosemary, garlic, and Parmesan cheese. ) ** Staff ** Taylor was our server and was extremely polite and very attentive. A+ for this fine gentleman. Upon hearing that it was my parents' anniversary, the manager herself brought out a small box of delicious chocolate disks from The Chocolate Fetish. It was a lovely, thoughtful, and elegant touch. ** Decor & Ambiance ** Very classy and rustic, but without looking overly formal. There was a good mix of casual and semi-formal attire from the Bonefish's patrons, so it's good for both a night out with a loved one or a laid-back dinner with a friend. ** Overall ** So while I feel that the restaurant has very good potential, a few of its items still need some tweaks. However, the staff that waited on us that evening is worth another star alone. While the Bonefish Grill still needs to up the ante a little more to compete with some of the great seafood restaurants Orange County has to offer, it has a lot of potential. I'd happily come here again, perhaps in a half a year or so, to see if anything has changed.
(3)
Kevin C.
I eat there often and mainly for lunch. On occasion we go for dinner and tonight I was reminded why we don't go more often. Despite the food being enjoyable, collectively we had the trout, burger (ordered med rare yet delivered well) and lobster grilled cheese the service was just awful. We didn't complain as we don't like to cause a scene but there really wasn't one thing that was timely. The initial drink order was delivered 5 minutes or more after the appetizer was delivered, the secondary drink order was some how forgotten, the entree's were delayed such that the waitress had to stop by twice to say the order was nearly ready. This was only followed by the fact the final dessert, the smore flatbread took forever to come out.... Was really disappointing and the waitress gave no indication of any problems at all - oblivious to it all. To make matters worse we were not the only table problems. The table to our left had issues and complained to get two comp'd desserts (macaroni and cheese for their kids) and another table simply got up and left. Not good and certainly hope that it improves.
(2)
Salina G.
I have been to this location two times a week for the past month or so. Tuesday's for the $8. Lobster and $3. Wine during happy hour is the best in town ! Sunday has a $20. Brunch with bottomless mimosas which is amazing! Everyone that works here is extremely nice and friendly. I live the decor, from the revolving door, to the outside patio to the lights and everything in between. Walking in you would think the menu is going to be more exp. than it is? However, the prices are extremely reasonable. My new favorite spot :)
(5)
Curt H.
A good joint to eat fancy food but nothing to call home about (yet) let's just say I got a busy signal. I didn't get to dine in, I only saw the joint from the perspective of the front desk as I placed an order to go and they have a good, dark ambiance going on which seems like they are trying to pull off the look of a swanky place and it's definitely a place you can take a lady if you want to impress her for $$-$$$ prices. I ordered the fillet mignon and Lilly's chicken. Steak was great quality and cooked to perfection, I'm a fan of char however the steak was lacking in that department otherwise they would of been even better. I don't say great because the spices used on the steak were very overpowering and muted the actual flair of the meat which should be front and center. A side of Buttery, garlic mashed potatoes was delish and the perfect pairing to their steak. The chicken was a bit of a let down however. There was nothing really special about it and the white sauce the poured all over the chicken was very, very rich and intensely flavored and eventually so overpowering that I ended up scraping it off and just trying the chicken on its own which was simply a grilled chicken breast with no spices or marinade that stood out to me personally. The best thing about the chicken dish was the couscous side as it was the best couscous I have ever had. It has the consistency of tiny tiny tapioca balls but in a good way if that makes any sense, it's just something you should try if you end up with the choice. For desert (which I normally never go for) I decided to try the key lime pie. Let's just say this was the best part of the entire night. Hands down the best key lime pie I've had in a long time. It's on par with what you would expect from a 4-5 star hotel or a Ruth's Chris esque restaurant. I just wished they gave me more whipped cream to smother the entire slice and give it that great balance of sweet and sour. The graham cracker crust was baked to perfection and held up perfectly until you tore it down with you fork. C'mon everyone knows they can't resist a warm, crunchy graham cracker crust :) I will definitely go back and I actually look forward to trying other items on the menu. Their first attempt did impress me (for a Tustin Marketplace joint) but didn't blow my socks off. Next time I will order something off the radar for me and hopefully I can discover something new and love it as much as I do their key lime pie (and decor)
(3)
Mary G.
The food here is exceptional. The bummer is, a lot of people obviously agree because the wait is a bit long. We get a little hungry between the time we order and when the food arrives. Have to say, the food is good. My favorite is the scallops and shrimp meal. The scalloped potatoes and snap peas are good too. We have been there several times and will be back.
(4)
Janie K.
The muscles were over cooked and didn't seem fresh. The waiter had described it as well seasoned with a light onion-tomato lemon butter sauce - it was not; it was a sweet lemon butter sauce that was very heavy like gravy! Also their house salad was not fresh (like left in the fridge for a while) and just plain and dull - no flavor. When asked if I wanted to take it to go and I said no due to reasons above, he said, "well if you had told me earlier, I could have done something about it." I was thinking, 1) you could do something about it now, and 2) it's not my job to ensure you give me good service! My next thought; good service means, anticipating the customer want/ need then taking action (not getting on the defense and putting the responsibility on to the clientele).
(2)
Maya A.
Came in for lunch the other day and managed to stay at the host area for 10-15 minutes before host (Cindy) came to seat me. She was very rude and careless and didn't seem too interested in actually working. Food was great and server Mason was even better. I ordered the tacos with corn chowder and was very satisfied. As I was leaving I noticed host was glued to her cellphone. I asked to speak with a manager, she had to finish her text message before slowly walking into the back and not returning. I will not be coming back to bonefish grill. As amazing as the food and server were, I refuse to support a business with rude, inconsiderate, and completely incompetent staff.
(1)
Jeremy D.
Not sure what the negative reviews are all about. Bought $100 in gift cards for $80 at the district Costco. Then made reservations online and got a 15% off coupon. They were 15 minutes late on our reservation, but no worries since they have a comfy couch outside area. After seating us the manager dropped by and apologized for the wait. She let us know that comped bang bang shrimp were on their way. Amazing app. Maurice, our server, hooked us up with great recommendations. Bread with olive oil spice mix is excellent, wife had salmon, and asked about the sauces, and Maurice brought out two with the fish. I ordered blackened ahi with mango salsa. Whipped garlic mash are solid. Au gratin potatoes are better. I had corn and crab chowder, Mrs. D had the wedge. Kids had popcorn shrimp and fish and chips (tilapia). Both were solid. My ahi came out overdone. That doesn't knock down a star, the way they handled it could have knocked down a star. A bit tired of the pretentious who demand perfection. As a former restaurant guy, reaction to problems is vital. They left my sides, grabbed my fish, and had a beautifully seared ahi in front of me in 5 minutes. I would do 4.5 starts because they were slammed so the salad and soup came out just after the entree, and they forgot my kids broccoli, but overall a great restaurant, and we will be back.
(5)
Elle C.
Consensus with my group was grade C. Service was nice, decor was modern, lunch menu seemed decent. We ordered the fish and chips and grilled trout. Grilled trout was over cooked, had too much pesto style sauce, possibly to mask an older fish. Fish and chips was a large portion, but the batter did not have any flavor, just texture, slightly too crunchy and oily.
(3)
Kristin A.
The short of it: - great decor, ambiance - good food - prices are reasonable - great service - Favs: Bang Bang Shrimp, Fish Tacos, house made chips The long of it: I was definitely pleasantly surprised by this place. For some reason I thought it would be a very casual fish restaurant, but it turned out to be a nicely decorated almost fancy-ish restaurant. I really liked the ambiance in here and I could see it as a nice little date place if you don't want to go somewhere too casual or too upscale. Just a nice in between. Our server was so nice and friendly it was a great way to set the night. Ordered the bang bang shrimp (think walnut shrimp, but tastier and with a little kick), seared ahi tuna(pretty good), and grilled fish tacos (will definitely fill you up and its tasty plus a healthier choice). As a side, I got the house made chips. Those were quite addicting so to chip lovers out there, you must try them. They also serve warm bread with pesto sauce (always a plus when there's warm bread!). Overall, I had a good meal, had great service, which made for a good night! I will be back!
(4)
Calvary D.
Bang bang shrimp is huge portion for appetizer. Taste very good. My wife loves calamari with its Singapore sweet dipping sauce. I ordered lobster grilled cheese with lobster bisque. Maybe I was full since I couldn't finish it. Had an add on of crab fried rice. They charged me $8 while menu indicated $5. Oh wells. Wife went for the Chilean sea bass. $$$. I have had better but Iove the atmosphere and the fact that i had a BOGO coupon. :)
(3)
Healy M.
Went for a late lunch in Sat. Service was slow. Entire staff acted like we were an imposition for being there. Food was over priced for barely better than fast food quality. $5.00 for 5 shrimp added to a caesar salad. Filet mignon tacos were over cooked and minimally filled in relation to the tortilla. Not repeatable.
(1)
Nicole F.
My husband and I needed a nice night together after a rough week. Bonefish was recommended to me by a friend, so we gave it a try. We were NOT disappointed. Every dish in this place is simply delicious and made from scratch. It's my favorite restaurant after just one visit. Grilled artichoke is a must starter, and you cannot beat their chilean sea bass. The amazing food would have brought me back in on it's own. But the food, paired with the BEST service I have ever had takes the cake. My husband and I have both worked in the restaurant business 10+ years, and agree Marek is the best server we have ever encountered. He was so much more than an order taker, he made our entire night. And he truly loves the company he works for. Thank you!
(5)
Joyce L.
We tried this place 2 times. First time was for lunch. Both service and food was only so-so. We thought that it might have just been a fluke, so we tried it again for dinner, and it was the worst experience. We waited for an hour and a half to be seated, even though there were a lot of open tables in the patio and bar area. Once we were finally seated, they still had us seat in the bar area anyway, so there was no point in waiting all that time. Our server, Steff, was paying more attention to all of the other tables around us, except us. She got our drink order wrong, giving Minute Maid lemonade, instead of the "freshly squeezed house lemonade" that she even specifically pitched to us. Once the salad came out, we couldn't even start eating because they did not even provide any utensils. We needed to flag one of the bussers before they finally gave us utensils. The food started coming out one by one, and they were giving us orders that were not ours. They don't even know which orders go to which tables. Once OUR food finally came out, they STILL got my order wrong. They brought me chicken, when I ordered fish. Both Steff and the manager were insisting that my mom, my husband, and I were ALL wrong, that it's actually fish that's just overcooked. WTH? It LOOKS like chicken, it SMELLS like chicken, and it TASTES like chicken, verified by 3 different people, and you're telling me that it's OVERCOOKED fish? It doesn't taste ANYTHING like fish! Even IF it was fish, their chefs are doing something terribly wrong for it to taste NOTHING like fish. Your restaurant name is BoneFISH grill and you can't even cook fish right. The only decent service that we received was from Justin, the host who put our name down initially. While we were waiting for a table, he took our picture in front of the restaurant so that we can all be in it; and when we were seated and waiting, he was the one that actually brought us out some bread, noticing that all of the other tables that were seated AFTER us already had some bread out, except for us. We are usually good tippers since my husband was a server before and we understand how important it is, but we were just so dissatisfied with the horrible service that (for the first time) we just put a $0 and walked out of there. Never again Bonefish grill, never EVER again.
(1)
Sandra X.
Went here for a work event on lunch, the service was great. The food is tasty! Recommend this place.
(4)
Adilene T.
This place was such a disappointment, after hearing how great the food was I decided to try it. Went on a weekday for lunch, wasn't too busy. I ordered a blackened tilapia substituting my side of French fries for some coleslaw. My dish arrived with fries and the wrong salsa. The fish was bland and the "freshly squeezed" lemonade was a let down. Afterwards it was difficult to get a hold of a server when we were ready for the check. I would have forgiven the food if the service had been better, but it wasn't.
(1)
Toloue A.
The restaurant has a great atmosphere but that's it! I got the bang bang shrimp tacos which was ok but the fries were mediocre at best. My mom had a Mediterranean white fish and her food was so oily. For the price this reassurance is not worth it! Additionally, our server was not very pleasant, her clothing was messy and she had no recommendations for us. Finally, when my mom opened her napkin it was dirty so we asked for a new one and when I opened mine... Same thing! Never going again!
(1)
J R.
Well, we read the reviews and were worried---our worries were somewhat justified when the best part of our visit appeared to be the seating!!--and that is not a good thing...we went today 2/23/2015. We were warmly and quickly greeted by the hostess- and she offered either a table or booth-- late seating at around 12:20... Ordered appetizers--Bang-Bang shrimp has a lot of sauce but were pretty good...The Ceviche were cut in much larger pieces than if you had it elsewhere but still tasted very good....Main Course--Pad Thai for fiance-- big mistake to order that type of dish out side of a Thai restaurant---it was too much steeped in sauce and just plain did not taste good...I had the chicken wrap-- ordered without the goat cheese and it was just too small with few ingredients to be a dish with character...Cole slaw had a unique flavor and seemed interesting...waiter from the beginning seemed VERY tired and not interested---we noticed he had a big conversation going on at the next table with folks he seemed to know but was not that interested in us at all; What blew my mind was that after ordering appetizers and a lot of food,,,,he set the check down without offering desserts...very odd--we ordered the Key Lime pie in spite and it was quite good if you like it very, very tart(which I do)---so the dessert was good. Sum it up....poor main courses and very disinterested waiter will keep us from ever returning---
(2)
M L.
Party of 12! Table was ready when checking in! (2 thumbs up!) Fairly friendly staff. Honestly, the food was #JustOK . Would not be my first choice to come back.
(2)
Erika M.
I honestly cannot understand people giving more then one star to this place. I have been there twice, and I am not planning under any circumstances to go back. The food is bad. Period. It's tasteless. The service was slow both times. Location is convenient, but there are better places to eat in the same area.
(1)
Angelina L.
Good food and excellent service, but the food took almost an hour to come out that I was starting to starve. Ryan was a great server that offered drinks and complimentary bread. The pesto and olive oil dipping sauce was different and tasty! This is the first bonefish in California and I was excited to try it. You're able to make reservations on their website. It's a small restaurant but looks nice. They have different daily specials that aren't on the regular menu for a decent price. Their bang bang appetizer of shrimp is fried and a little spicy but delicious! I will want to come back to try the crab cakes.
(4)
Kaitlyn S.
A nice place to go for sea food. The atmosphere is great; the waiters are ok. The food is good; I had the crab stir fry which was good, had a little too much tang but overall good.
(4)
Amy S.
Food was great and bartender Robby was super nice. Enjoyed everything and manager Shawn was great as well!
(5)
Arshad H.
Ordered food and waited 40 minutes for it to come out. Asked assistant manager about food and didn't hear anything back from her. Then manager apologized and gave us the food for free. Ordered Po-Boy with bang bang shrimp. It was just ok, nothing special even though this was their best dish (supposedly).
I came here yesterday with a group of girls (7 total). I recommend reservations for large parties otherwise there's a wait. On Weds, their signature Bang Bang Shrimp appetizer is a special price of $6!! I highly recommend it, one order was enough for 3-4 people. For my entree, I got the spicy tuna bowl and I loved the salsa that came with it. The spicy tuna was the perfect rare although the sesame seeds did get stuck in my teeth, but it's worth it! I didn't have room for an order of dessert but I did try one of my friends DIY Donuts that came in her 3 course meal. It was delish and reminded me of a beignet, I just wish I had room for more!!
(3)
Jeff S.
Wow. I've been going to Bonefish in FL and NV for a little while and fell in love with this place. The Bang Bang Shrimp is really good! They have a good selection of beers on tap (6 i think) and make an amazing Parkers Margarita What stood out to me was the service. The Server that I've had the 2 times I;ve been there was Adam , and would suggest asking for him when you go there. He knows the menu very well and was able to suggest items that I've not considered before, and that I loved. The seared Ahi Tuna was the best I've had at anyplace. Be sure to check their website for promos. I think 7.90 for lobster on tuesdays and $6 bang bang shrimp/chicken on wednesdays. And for those of you who go to Sam's Club, they have $85 in gift cards for $71 or so...saves a little bit if you want to go there. Only down fall...you get what you pay for, and the food is amazing, but not cheap. The times Ive been there, the bill came to between $80 to $250 for 4 people, that thats dependent upon the cocktails too.
(5)
John L.
So the waiter was nice but the food isn't so fresh as I was thinking. A few hours after I eat there I threw everything out, the fish wasn't fresh, I never throw up before because of food, that's the first time actually, I got food poisoning. The waiter mention twice that the place is actually new and they have only two branches all over so I guess you can't trust those I wouldn't go back there! Stay away.
(1)
Reagan N.
I just ordered soup to go (1hr before close)... 20 mins later I pulled into the parking lot and saw a thicker looking lady hanging half way out the door. As I was getting out of my car, she yelled "soup?", I replied with "yes:)" ... Her response was " we're closed, well trying to... Need anything else?? All she had to do was give me soup and take my money, pretty sure snide comments aren't a side dish I ordered.
(1)
Garth R.
Stopped by this place for some eats last night after going to all-you-can-eat Indian buffet for lunch; so, I wasn't hungry at all but I promised a friend of mine I'd have dinner with him and this was the place he picked. At 7, happy hour had just ended, which I heard was half off all food and drinks. That was a bummer and it was sooo packed the wait was 20-30 min. for a table (on a week day). While we were waiting we wandered out on the patio to see if we could find a spot to sit and to get a drink. Seems they have separate wait staff for the patio or we just got lucky and line cut by sitting down out there cause the next thing we knew we were given a menu and asked what we wanted to drink. My friend ended up getting the sashimi plate which was tuna seared with some poppy and sesame seeds as a crust. That was the best raw tuna I've ever had. Melt in your mouth stuff with mild wasabi, ginger and a soy dipping sauce. We got some free hot bread with a pesto dipping sauce while we waited for the sushimi. We both got a lemonade even though my friend gave me the impression that we were there to have a drink and, damn, that is one of the best lemonades I've ever had. Apparently, the bartender makes 'em fresh. It was just the right amount of sour with a sugar rimmed pint glass. They were so good we kept order 'em and after four the bartender cut us off. Lmfao, yes they cut us off! The waitress tells us the bartender told her to tell us that this was the last one. Seriously? You're cut off from lemonade? I guess the bartender just didn't want to make em anymore cause it was busy, but that is just lame and they charged us something like $4.25 for each of em so it's not like they weren't makin' any money off of us. Yeah, it's expensive and busy and in a bad location for traffic but after tasting the food I'm sold. I'll be back for some of the tuna and lemonade, who cares about the rest of the menu, which we never tried by the way.
(3)
Annie L.
Went on Valentines weekend Saturday about 7:30pm. The wait time would be 1 hr so I went to the bar, luckily seats were open. Had the 1/2 dozen oysters w/the bread & pesto dip. The break was fresh & hot and the pesto & oil dip was delicious. For food I had the Tilapia Imperial w/Garlic mashed potatoes. The potatoes was very creamy! The tilapia was good too especially when drizzled w/the sauce. There wasn't much scallops & shrimps w/the fish as I hoped for a $20 plate. Tried the Kobe burger & that was good too. A little much on the onions and the fries seemed overdone. The Bang Bang Shrimp Taco's were delicious! Can't wait to get it again!! As for service at the bar, it was A-OK. The service takes their very sweet time! Very slow service.
Went back to give it another try. We went for brunch. Male waiter in kitchen whites was brusque. We asked for some bread with our brunch. Not an outlandish request. He told us that there was no bread and walked away. No bread at brunch? Not a roll, bagel, muffin, scone or slice of toast left in the kitchen? Other tables had bread products, and they seemed to be enjoying those. Eggs should be served with some sort of bread, no? Sorry, I don't need to put up with rude waiters who are not concerned about customer sarisfaction. Strike two. Done.
(1)
Justin B.
Pros: Bang Bang Shrimp Cons: Shrimp & Scallop skewer just ok Came here because I like to check out new restaurants haha. I arrived for dinner on a Tuesday night around 7pm and the place was pretty packed. Me and Kristin B. were quoted a wait time of 30 minutes but luckily it's open seating at the bar so we were able to get some seats at the long community table in the center of the restaurant. Our service in the bar area was pretty good. We were served relatively fast and were checked up on during our meal. No complaints there. For the food, we started with the Bang Bang Shrimp since our server recommended it as one of the restaurant's signature dishes. The shrimp was pretty tasty. It's lightly fried and breaded shrimp tossed in a spicy sauce. Good start to the meal. For my entree, I ordered the shrimp and scallop meal that comes with the seasonal vegetable which was spaghetti squash and one side dish for about $20. Overall this was just ok. The meal came with mango salsa on top of my seafood which I don't recall asking for and per the menu, I should have received a choice of their sauces but oh well it still tasted ok. Not my favorite and I've certainly have had better. I am looking forward to coming back for their Sunday Brunch and trying the Creme Brulee French toast though haha
(3)
Jim D.
Excellent service and great food. The fish was very fresh and the Lobster Thermador Mahi-Mahi was exceptional.
(5)
Brandon V.
This place is such a great value. I can't believe you can get large portions of great tasting/high quality steak and fish at a chain restaurant for such a reasonable price. The happy hour has glasses for only $3.50 and yes that Bang Bang Shrimp is an awesome and only $6 on Wednesdays. There must have been at least 15 pieces of shrimp. I tried the filet which was cooked perfect medium rare and came with potatoes and spaghetti squash for $22. I had the salmon for the specials which had some kind of bacon jam on top which was insanely delicious. The salmon was huge and came with two sides for $22. The au gratin potatoes were outstanding and the spaghetti squash goes excellent with fish. I'll be back on Tuesday for Lobster Tuesdays, I've never seen a lobster menu where nearly everything is under $30 on the menu and many dishes were around $20.
(4)
Ms F.
I was there one time before and didnt have a great experience but boy was I glad I came back. We were there this past sunday. A group of 20 ladies for Sunday Brunch. I was so impressed by how nice our waiter Mason was. We sat in the bar area. Mason and the lovely girl that was working with him were both great. IT was bottomless mimosas and the drinks could have came faster but all in all it was a great experience. THe manager came over and introduced himself which I though was very nice also. We will be back May 17 2015 just got back from brunch there today. and once again service was terrible. We had juan. some of us literally had to go to the bar to get our own water. We asked for a box 3 times. Someone asked for bread that never came. He could not have been bothered to help us. seriously i really tried to like this place but with this kind of service no thanks
(2)
Patrick L.
Amazing! Ever since i first visited a Bonefish Grill in Clearwater Florida several years ago I have been hooked. I have been counting down the day until one would finally open in southern California!!! We visited this location on family and friends night before the grand opening. Our server Adam was fantastic and will be asked for by name on every visit from here forward. The parker margarita is by far one of the best margaritas i have ever had. Not only does it have a great taste but also an amazing kick. The starter bread is delicious. I ordered the pork chop with au gratin potatoes. If i wasn't out in public i would have licked my plate. The starter salad was perfect as well. The decor is upbeat and modern but i love how they have outdoor seating! I probably should just get a job here since i will be eating here every night from today forward. So glad I was able to experience pre-opening night with Brooke, Brittany and Jeff! Great food and drinks with family and friends. Fyi we made our reservation for opening day Tuesday November 19th before we even left!
(5)
Sylvia A.
Calif Fish Grill is so much better... * unprofessiomal hostess **** restaurant interior ambience ** food quality, portion, and presentation *** server for messing up on an order 0 star for messing up and telling me i didn't exist on their reservation list ** overall rating No, i will not be going back any time soon.
(1)
Christina D.
Great food, decent service, overly priced. It's a great lunch spot if you get the lunch special but not worth the price for dinner.
(3)
Barry R.
In all my years of dining experiences throughout the world, I have never encountered a more consistent level of poor service and an over-priced menu than what I encountered at the Tustin (CA) Bonefish Grill. After my first disastrous visit in early 2014 I wanted to give the restaurant another chance. Not only did I return once, but twice and each time the service was as abysmal as the previous visit - water glasses were not re-filled, orders were mixed up, the server disappeared, meals were served to some in our party while others waited - I can go on and on. Improving service is a function of the local management which deserves no stars, but the menu which is dictated by corporate is way over-priced and marginal at best. There won't be a fourth visit for me to the Tustin Bonefish Grill or any Bonefish Grill for that matter...ever.
(1)
Danielle G.
Great food and drinks! The Ahi bowl is delicious and so is the Chilean sea bass. You MUST try the flourless brownie! Yum!
(5)
Shula V.
Ate there recently with hubby and the service was good and the food was great. Not sure why all the bad reviews. We had the edamame, seared tuna, Maryland crab cakes, and the sea bass entree. All yum! Our waiter was very nice and prompt too. He asked if I wanted a glass of water to accompany my drink, which I thought was very thoughtful. Usually I have to ask for that glass of water. Overall a nice experience.
(5)
Wesley V.
My server, Elizabeth, was very nice. I ordered the chicken wraps with a side of Parmesan fries. The chicken was a perfect texture. The wraps had something that looked like mustard as flavoring. I can't remember what the dish is called, but it's under "hand dishes." The entire dish was quite good but was rather a wait. The portion is what you get for around $9.50. It's South OC.
(4)
Nijole T.
Almost worthy of 5 stars, but they did mess up 3 of our orders and it is a chain restaurant. A nice chain restaurant with great service, and very good food nonetheless! And we did get the messed up orders replaced and free dessert, so all was good in the end! My husband got the bang bang tacos and burger, well that is what he had ordered. They brought us the baja fish tacos my mistake (which I had debated on ordering anyways) so I got to try those on the house, good deal! I loved them! The mango slasa is fabulous, and I love the cajun fish. The bang bang tacos my husband didn't like at all. He dislikes mayonnaise which they were drenched in, so it is just a preference thing, everyone around us was ordering the bang bang shrimp, so it must be a hot item! I had the grilled talapia with broccoli and salad and it was all very good. He brought out 4 different sauces for the fish, I loved the mango salsa which was loaded with grilled veggies, I wish they would offer that as a real side its that good! Also the pan asian was really yummy, as well as their house salad dressing, a lemon herb vinagrette. We got the brownie to go and it was amazing! Gluten free and still tasty as can be! I really wasn't expecting bonefish as good as it was, I can recommend it to anyone for a nice family dinner or date night.
(4)
Sara P.
ABSOLUTELY HORRIFIC. Walked in with my boyfriend, sat down on a less crowded Wednesday... or Thursday night a couple weeks ago (not sure which night, tried to convince myself this was a nightmare). I was shocked and horrified at the level of attention/service/and rude attitude I was given. Our server was perhaps one of the rudest, truly, most awful people I've had the pleasure of encountering. She was horrific in every way possible, making snobby remarks, dropping comments under her breath.. and of course, the famous eye rolling.... Lets start with the beginning of the meal... we were greeted by a very RUDE and OBNOXIOUS Server by the name of NICOLE. Whatever you do, please request another server if this tall blonde happens to be waiting on you, she will make your life a living nightmare. Why? Well, lets see, in the beginning of the meal we ordered Bang Bang shrimp, as we read that they were famous for this... and not only did it come out late and cold.... but when we asked her to take it off our bill, she told us that she wasn't going to do that. END OF STORY. NO MANAGER ASSISTANCE. NOTHING. When I asked her if she had the authority to do that... she rolled her eyes and even had the audacity to tell me she was the "lead server supervisor" and that she makes the decisions on those type of things and her manager Mark or something along those lines would agree with her...( I couldn't hear her at that point since I was biting my tongue...) So we decided to shrug it off and continue to order and decided to go with two orders of fish and chips, plus a side of bread and a half dozen oysters... The oysters were good, and they came out cold, she couldn't mess that one up... but she did forget to bring it out until after our hot food arrived... so I guess she did manage to mess it up. Then the bread we asked for never arrived, and we never got a single refill. Every single time we wanted something. WE HAD TO ASK LIKE LITTLE CHILDREN. ANYTHING EXTRA YOU THINK OF. She forgot to ID both of us, or didn't care... just overall lack of attention and lack of integrity from this person that totally ruined an experience that would've otherwise been great. We are a very reserved couple, and do not like to make complaints... but this was the final straw with this girl when I received the check, was fully charged for everything, was never offered manager assistance, and my poor boyfriend was just sitting there aching to leave... If you go here, request a different server! We won't be back because we simply don't wanna see that awful girl again!
(1)
Liz W.
My parents and I came by on Sunday at 1pm. It was not too crowded but it took an hour to get our food. My chicken was good and the right temperature but my parents got cold meals. The food is pricey and the service is slow and poor. I won't be returning.
(1)
Evelyn N.
We went because I had a $50 gift card. I have to say with the mixed reviews I was worried. I got the ahi tuna steak! The smoke on my tuna was so yummy and the veggies were perfectly seasoned. I did get two sauces on the side..mango salsa and a pan Asian fusion..I didn't need either one because the flavor from the wood grill and lemon were perfect. If you do choose a sauce, put it on the side. Pan Asian was great. The ceviche was alright. I felt they gave too many chips for such a little amount of shrimp. Though it came in a cool ice container. We had great service. He checked on us all the time. I would eat here again for sure!!
(4)
Marie V.
I began writing an essay about my experience here. But since I too refer to yelp to pick a dinner spot, I want to make this short and simple for you. The "heavenly" Bang Bang shrimp is not so heavenly. It's just ehh. Thirsty for a beer? They have 4 on tap.... Service? They have a lot of servers but they don't help each other out and they are all look unhappy. OVERRATED!!!!! To the max!!
Had lunch with family and friends. Takes two and a half hours to finish lunch. Slow service, kids were hungry. Not coming back again.
(2)
Debra M.
I had read about this new restaurant. So after seeing a movie, hubby and I decided to check it out. And I'm so glad we did! The restaurant was busy, so we had a short wait before being seated. While waiting, the owner, Marvin Mack, said hello and welcomed us to his restaurant. Soon, we were seated at a table in the bar area of the restaurant, which I love to do. Our server, Zack was very nice and check on us frequently during our meal. He recommended the Bang Bang shrimp as an appetizer (which we shared). Delicious! For dinner, I had tilapia and hubby had swordfish. Both were very good! Great place to come for date night. I'm sure we'll be back!
(4)
Simon V.
Very attentive server. One of us is allergic to chili peppers, she offered to replace chowder for something else; got pumpkin ravioli which was awesome. Lobster dinner was fresh and delicious. She also mentioned that it was our anniversary, the manager brought out flourless brownie desert as a thank you for celebrating there. Truly impressed of the service. Highly recommended.
(5)
Angela A.
This place was really good, the fish was cooked to perfection i had the salmon n goat cheese and my mom had the fish n chips the food was good, we had a black berry smash it was tasty I'll post pictures I recommend if you like fish it's good
(4)
Peter N.
Great service and the selections were enough to make the choice difficult. First time here and look forward to coming back again. Next time, lobster grilled cheese sandwich!
(5)
Hung P.
I was underwhelmed here for lunch. Came here in the hopes that it was a serious fish restaurant like Slapfish. From their selection of tilapia, mahi mahi, Atlantic salmon (unknown if farmed), and non descript fish n chips, it was clear this was not a fish-centric restaurant. I am not knocking all farmed salmon, but if it was from a reputable farm (I.e. Skuna Bay), they'd advertise it. But yet they still charge high end prices. I chose the least "trash" fish (undesirables because they are farmed [atlantic salmon] or bottom dwellers [tilapia]), mahi mahi. It was their daily fish special. The mahi mahi was grilled with a side of Parmesan fries. The fish portion was smallish, about the size and thickness of a McDonald's burger patty. The fries were unlike McDonald's fries--they were soggy. The price was also not McDonald's-like -- $15+. My mahi mahi was over cooked. It was dry...very dry. I did not finish even though it was a small portion. The fries tasted fine despite its sogginess. Our server was very new. She did not know whether the salmon was farmed or wild caught. Nor did she ask why I did not finish the mahi mahi. However, the Stella on tap did taste like Stella, so they didn't mess that one up. I think the point of this restaurant is the ambiance rather than the food. The restaurant looks great. But I can't eat the chairs or nifty wall art. Verdict: good place to take someone for drinks (at least the Stella), but don't expect real good fish. The prices are astonishing for the quantity and selection of fish. All the money is in the decor.
(2)
Teresa N.
Food is so-so. Small portions, strange preparation of cabbage places on all plates. The sauces are too sweet and lack-luster. To top it off, the service is horrible. We waited for more than 20 minutes with our menus obviously to the edge of the table, ready to order. I've now been out of water for 10-15 minutes. No one has come to check on us. They came and took my plate. But still no water. There are plenty of servers working. Just not paying attention to their customers. Too bad this is where I chose to go for my Bday. :/
(2)
JJ C.
This location just opened last week or so. Inside is nicely decorated and is kids friendly. Had the bang bang po boy with fries. Wife had the seabass special. Both turned out great. Kids liked the popcorn shrimp and the lemonade.
(4)
Marie O.
It's always so crowded here. The food and service is OK. But if we're craving seafood, we are not going out of our way to come back here again
(2)
Tracy E.
My mom and enjoyed a nice lunch today after some Christmas shopping. I really loved the salmon and would order it again!
(4)
Paul P.
Exellent tacos the service was great besides are entree comming after are main dish will go back for lobster special :-P
(4)
Linda P.
Super slow service... Not even sure why. I have tried this place twice and was more disappointed each time. Over priced for the quality and if the service was better you MIGHT make it worth it but with food not up to par and the service shotty you are not going to get anyone in there more than twice. Very disappointing. Guess we will be waiting for taps to open
(2)
Sheena W.
Last night was the first time I've dined here. My date ordered the special which was sea bass, as suggested by the server. He told me that later he threw up. I had a salad with a small piece if salmon, which was over cooked. The food was not good and made my date sick. The drinks are fine but I would not recommend eating here!
(2)
Vicki M.
Extremely limited menu, but prices are reasonable for type of food offered. We had what they call TEMPURA FISH & CHIPS and it was not your usual tempura. Much more like the traditional THICK beer batter type and the fish inside was minuscule at best. Seriously, more like large FLAKES of fish inside. Way too much batter, likely to make it appear you are getting a nice portion of fish (4 pieces, but in them not enough to make even one TINY size piece of fish). Fries, Tartar Sauce were tasty, but this dish being billed as TEMPURA and containing any decent portion of actual FISH is a total joke!!! The House salad is VERY good too. Decor is very simple and nice, but will not be returning for such a limited menu that does not even offer REAL size portions of what is important. After all, I don't want a plate of batter when I order fish & chips, I want FISH!!!!!!
(2)
Kim M.
Not my favorite place. The food all tasted very bland. Very cafeteria'ish. The service was very slow - bar service was SOOOOOOOOOO slow. You basically had to order 1 drink & when it FINALLY arrived order your next one so you would only have to wait 10 minutes with no drink before the next one finally arrived. I have truly never been to a place that the bar was that slow. The filet looked like it was from Sizzler, I ordered medium+ and it came out RARE RARE RARE. I sent it back to be a little more done & it came out better but everyone else was done eating & it still tasted like Sizzler. The waitress didn't even offer to discount it or take it off the bill even though I didn't eat it & everyone else was done when my plate came back. We had to ask her to go ask the manager & she said "he probably won't but I will ask". He did which is why I gave this place a 2 star but I won't be back.
(2)
Ruth V.
Exploring new place tonight with my mom Xman. This placeis really really good. Atmosphere is very nice. Service was superb. Amazing corn chowder withcrab. Yummy. Fish n chips crispy. Xmansdish also delish. Key Lime pie outrageously good!!!
(5)
Alli Y.
I went back for dinner. They have a different dinner menu which is much better than lunch. Though when we got seated, we waited At least 10 min before anyone came to welcome us or offer us drinks. Sad. I got the mahi special with lobster sauce which was good. Green beans were excellent! The squash thing that it came wIth it was awful!!! I think they just poured salt over & over!!! Saltiest dish ever!!!!! Better but still needs work.
(3)
Brian B.
When I first saw this place I thought it was going to be more a fast casual restaurant, but it's actually a full service restaurant. The place is well decorated inside and out with a good feel. Menu looked good, but I just got the corn chowder soup and two taco lunch combo which was good. Server was pleasant and attentive. Seemed like they had a lot of employees working there. I would come back depending in the time of day. It's located in the Tustin Market Place which has nightmare parking situation depending on the day and time you're there.
(4)
90 M.
Service was great and ambience is nice. Good quality is nice but taste is ok. The ceviche starter was nice. Served in a ice bowl. Wood grilled mahi was ok. Fish and chips was ok as well. I would rather go to California fish grill. However, that's more of a casual type dinning compared to Bonefish.
(3)
Lisa H.
Had dinner at Bonefish on a Sunday night. Party of 12. Had read the reviews before and couldn't believe all the one stars! Thought maybe they would have corrected all their problems..........NO NO NO!!!!!!!!! The service was the absolute worst I have ever experienced. The server took our order, standing at one end of the long table, and made several of us "yell" the order to her. She finally made her way to the other end of the table, and got uptight because we ordered for someone who had not yet arrived. Apparently she was trying to keep the orders in "order". The food came out in piece work. The first people to get their food were probably 15 minutes behind the last people to get theirs! Unacceptable. Those who ordered a salad did not get it before their meal. 4 out of 12 people were given the wrong order. Different servers would bring out 2 dishes and call out the dish name. THEY DIDNT EVEN CALL OUT THE RIGHT NAME OF THE DISH!!!!! Needless to say, 4 of us started digging in on the wrong dish. We asked for bread 5 times and they finally came out and said it was in the oven. We ended up getting the bread AFTER the meal was completed. After all that, I do have to say the food was good. Worth all the frustration, I say NO! We spoke to a manager explaining the problems and she tried arguing about it rather than apologizing!!!!!! Save yourself the frustration and find yourself another fish house!!!!!
(1)
amanda c.
I second the "haters gonna hate" review. The food was really great! Best fish and chips I had ever had. With house made Tatar sauce! My boyfriend had the fish tacos and was ver satisfied as well. The only thing was the somewhat stale fries. We think it's because they aren't fries specialists. We sat at the bar and the bartender Maddie was terrific! Definitely will be returning!
(4)
Tamara V.
My brother and sister in law rave about how great this place is. We had our company Christmas luncheon there and I had the salmon and it was absolutely to die for. It melted in your mouth and since I tend to be a creature of habit its something I get at any seafood restaurant and is by far the best Ive ever had. Service was good as well and they handled the large group of us without making anyone wait for each others food. Will definitely be going back again soon!
(5)
Kelsey F.
I'm not that picky of an eater but I definitely would not recommend eating here. The prices weren't horrible but for the food quality they definitely were. I started with just a house salad which was pretty good, but when I got my shrimp and lobster I was disappointed. The food was over cooked and just wasn't good at all. The worst part was our server who I believes name was Jenn. My friend and j were extra friendly with her but she was very rude and even rolled her eyes in front of us at another employer. My friend was trying my food to see how bad it was and Jenn leaned in and was like "what is she like trying it or something" . Just an overall bad experience , I was pretty disappointed because it did look nice and had an appealing menu.
(2)
Desire D.
The seating time We came at a busy hour where the wait time would have been a 40 min wait but to our luck, there were two available seats at the bar. Wait time was 1 min. The Bartender We had Violet. She was pretty quick to introduce herself get our drink order and give us our menu. She made some good recommendation of the bang bang shrimp for an appetizer and the Tilapia imperial. Another dish we ordered was pecan Parmesan crusted rainbow trout with asparagus. The Food The bang bang shrimp had a nice little kick to it. The tilapia imperial was great. The asparagus was cooked just right. The only complaint was the rainbow trout was a little too oily. It may have been the lemon butter. The spaghetti squash added a nice little sweetness to the dish. The atmosphere It felt very happening and great for an adult evening.
(4)
Trust Me 2.
My wife finally got me to take her to Bonefish. What a mistake. A really bad menu selection so I just ordered a filet to be safe. Couldn't have been more wrong. When it arrived it certainly didn't look appetizing and didn't even look like a filet. It did look like a flattened, dried out piece of shoe leather and after one bite tasted even worse. The single scoop of mashed potato had so much garlic they were inedible. After sending that back I said just give me a hamburger. Safe right? Not at Bonefish. After the second bite I realized it was completely raw! Really? Why didn't I just go to In and Out? I know I'll never go back to Bonefish. Yuck!
One would think that a restaurant that specializes in seafood would use fresh fish everyday. Apparently not at Bonefish Grill. I ordered the seared Ahi Tuna with all the sauces on the side. The only thing that was right with the order was the fact that the sauces came on the side (surprisingly enough, since our server continually made a mess of our order). The Ahi Tuna was not fresh (see picture below) and the presentation was clumsy, with the pieces cut unevenly. One would think that seared Ahi Tuna would be the easiest thing to prepare and cook. But the fish I was served was simply not of an acceptable standard for any reputable restaurant. The location itself was clean, the decor was nice and the atmosphere lovely. The food, however, left a lot to be desired.
(2)
LuCy t.
Perfect spot for a date night. It gets packed at dinner time on the weekends so be sure to make a reservation on their website if you can. They do have a small bar area. I tried the cold snap cosmo because I wanted to try their ice glass. It was awesome! !! And no, your tongue won't stick to the glass like in A Christmas Story. .I tried. Hehe. Service was great and the wait staff take your order on nifty ipads so your order gets put in right away. I ordered the seared scallops and shrimp for $18. It was pretty good but I was hoping for bigger scallops. It was prepped nicely and I do recommend the Asian sauce. We had the mussels for our starter and were disappointed with the "asian" size of the mussels.. :(
(4)
Porter R.
Haters are gonna hate. But for me, I would rather eat at one nice place a week than eat an average place every day. Just tried Bonefish Grille and I am very pleased. I ate the fish and chips with asparagus. YUM. My date had the fish tacos. I had a bite and I would say they rival Santa Ana's Baja Fish Tacos. Server was kind an knowledgable. I will definitely be coming back to try other fish items. Definitely coming back for the bread and pesto olive oil dip.
(5)
Nick H.
My friend and I went to Bonefish grill two weeks ago.....there were two managers at the hostess desk, we saw them look at us and that was all they did-they looked away immediately and did not even bother to greet us. I had the filet mignon and it was well done as I asked for but it was unbelievably dry and tough!! My friend ordered the salmon which was dried out, burnt and not so tasty. Our waitress was a bit flakey. She asked if we preferred butert rather than the oil they serve with the bread, we responded yes and then she never brought us the butter. We asked her questions about items on the menu and she said she would find out for us and then she never did. She never once checked on us after someone else finally brought our meal out to us. The price for both our meals was WAY OVERPRICED, especially for the quality of the food being offered. We all work very hard to earn our money and felt like we" threw our money down the sink". No one ever once asked us how we liked our meal or thanked us for eating at their establishment OR said they hoped we would return. The atmosphere there was unwelcoming and not very "warm" or friendly. Too bad this place was so overpriced and was so underwhelming.
(1)
Pat F.
Blown away by the great food! I wandered into Bonefish Grill half expecting to walk up to a fast service counter, but was surprised to find a warm and inviting, pleasantly relaxing, and dimly lit ambiance. I was greeted immediately by very cordial staff. The menu was filled with tantalizing choices, making my decision a bit of a challenge. My curly haired waiter, an enthusiastic young man, who was eager to make my experience enjoyable, started my meal with warm bread and a tangy pesto. The house salad was bomb! A very generous variety of greens, cherry tomatoes, Kalmata olives, and hearts of palm, were enhanced by a mouth watering tangy Citrus Vinagarette. My wood-fire grilled salmon was cooked to perfection, succulent, and juicy, slightly crusty on the top. Sweet spicy mango salsa was the perfect counterpoint to the salty savory fish. Creamy potatoes au gratin, with a little crusty topping was an amazing offering, featuring a variety of yummy cheeses. The chef's fresh vegetable, for the evening, was a delightful twist on succotash, pairing edamame with corn and italian sausage tidbits. Portions were generous. Service was excellent. Ambiance was pleasant. Prices were reasonable, but as with all good seafood, not cheap. The attention to culinary details and bold, bright flavors made this meal truly memorable! My only regret was not having room for one of their dessert temptations. My first trip to Bonefish Grill has only piqued my appetite, to experiment with more of the culinary adventures on the menu. I'm salivating, as I consider meandering through the many dishes that I didn't get to try. Note to self, save room for coconut pie!
(4)
Genie A.
3 stars for atmosphere... but that's where it ends. 2 stars for value 2 stars for taste and presentation and -20 stars for service. -We came here with the two kids -Ordered 2 appetizers... fresh oysters and calamari. Fresh oyster were good, but they gave us one slice of lemon (barely enough juice for one oyster). I asked for a couple for lemon slices... and the 20 mins into the meal... still no oysters The Calamari was caked in salt.. so much so you could tastes anything but salt. I had orders a white mango sangria... appetizer came... no sangria...bread cane out... still no sangria... stuffed tilapia came out --- still no sangria. Before the bread came out I had downed my glass of water because of the salty calamari... (BTW... got a refill of water 40 mins into the meal) Finally I stopped a server and asked for my sangria. Which I now regret... it was disgusting. It came out in a wine glass full of orange, lemon and apple slices; and had a medicincy after taste. It was also like someone tried to pass off a freshly mix of mango syrup and a bunch of fruits with some cheap white wine as sangria.... gross. As for the kids menu... $7 for Mac-n-cheese and French fries... not the greatest value. My husband got the tuna with broccoli and rice. The tuna piece was half the size of a dollar bill and instead of broccoli they put spaghetti squash on the plate. BTW--- by this time we were done with the place and my husband was hungry so he said screw it.. The Tilapia was too salty... gross... fortunately the kid ate it all. Finally the bill.... after waiting 10 mins.. we stood up and got it... and to end it --- a 90 bill that meal was NOT worth $90. SO--- obviously we are not coming back.
(1)
Lena B.
good news: lobster rolls for under $8, and this includes a generous portion of fries bad news: offered on tuesdays for a limited time only i am not going to lie. the lobster rolls are not amazing, but they are not bad at all, if not good. i liked that the lobster chunks were not drenched in mayo, but did not like that bread to lobster ratio was unbalanced. we also had the corn chowder with lump crab which was fantastic. i used the left over bread from the lobster rolls to wipe off the bowl. white sangria, on the other hand, was not my favorite (too much alcohol and too little fruit...yes, it is a bad thing for me). the restaurant was super crowded for a weeknight, but fortunately we snagged a table at the unusually large bar which also was full of people (either people don't cook anymore or like to drink...or both). i thought our server did a great job as he was patient with our orders and checked up on us a couple of times.
(4)
Meliah V.
The FOOD here is GREAT but the SERVICE SUCKS! I had a great server my first visit but the last two times we have been here the servers have little interaction with you, they are short and almost rude. On my second visit I didn't think the service could have been worse and then we went last Thursday... I think from now on if I get food from here it will be to go. I really hope they fix the service problem here!
First visit and we will be back! Great trout, salmon, salads and drinks. Staff knows the menu well and makes good suggestions! Thanks!
(5)
Audra R.
I had a really good consistent experience with bonefish. The service was impeccable; perhaps trying to make up for opening faux pas, I dont know. The food was good and reasonably priced. If you dont want seafood, I suggest this shouldnt be your dining choice lol. The lobster bisque was outstanding, ceasar, and bang bang shrimp tacos were all up to snuff, not outstanding, but quality fare you would expect from an upscale national restaurant chain with brothers like flemings. They had some good specials $12.99 for main lobster Tuesday I thought was a killer deal. I would go back and dine in the bar area which is really pretty, the main dining room is a lil stuffy
(4)
Ozzie D.
I'm I n the medical field, never been so disappointed with the manager Donna and Mac..butter was spilled on me .1st they were willing to comp the dinner. .which I said it was okay but she insisted..So when I took her up on it , and ask fine I'll take the comp., She had her boss Mac speak for her .Can't trust a place , where they can't keep there word. ..place is below my standards, experience was bitter sweet. .
(1)
R L.
Love the Bang Bang Shrimp. Consistently good food and good service. Usually packed at dinner time.
(4)
Danielle H.
This place has potential. The outside is nice and stylish. They have couches and heaters to wait by until your pager vibrates. We were there on a Thursday at around seven. The wait for a table was maybe twenty minutes. Something I have a new appreciation for is handicap accommodations. They were very helpful in setting up a table for my wheelchair. The service: We received our drinks right away and placed our orders. After about ten minutes, we were given bread with pesto in oil. My dining companions found it too salty, but I loved it. I'm a sucker for basil. I was impressed with our waitress, Stacy. She was wonderful and great with refilling drinks. About forty-five minutes into the evening, I was starting to grow hungry and we hadn't received our food yet whereas a family that was seated after us had been served and left. What irked me more was actually the behavior of the mother. Yes, she was entertaining small children, but she was louder and more disruptive than they were. In fact, they were not even paying attention to her while she squealed and baby-talked. Eventually, my friend decided to speak with a manager about this because he's received this slow service on multiple occasions. The manager, Laura, was very apologetic and gave us a sampler of three desserts to compensate. It still took another ten minutes before our food finally came. The food: I loved the food. I ordered the Bang Bang Shrimp Tacos with the house made potato chips. My mother ordered tilapia with a Gruyere sauce and garlic mashed potatoes. Our friends ordered the kobe burgers. They weren't too happy with their burgers, but who orders burgers in a steak and seafood restaurant? Mom and I loved our dishes. The shrimp was nice and crisp with a light breading and a tangy sauce. The tilapia was cheesy and buttery. I couldn't get enough. The garlic mashed potatoes were also fantastic. The only food I did not enjoy was my side of ranch dressing. It tasted like the fake dressings you get at a fast food restaurant. For desert, we were given key lime pie, gluten free chocolate brownie, and a cheesecake. I'm not a desert fan, but those were tasty as well. Oddly enough, I enjoyed the key lime pie the best and that's usually my least favorite. Over all, this is a great place for date night and/or your seafood fix. The food service is slow, but you will be treated courteously and eat something delicious. I can't wait to try the one here in Northridge.
(3)
Mary S.
One of my favorite restaurants I always order Lillys chicken with asparagus and potatoes gratin. I used to go to bonefish grill when I lived in Chicago. I am very happy that they haven't opened a location in California.
(4)
June L.
Like others, their house dressing is good. I was expecting a little larger portion from the crab cakes even though I ordered a large. Nevertheless it was moist and delicious and was not disappointed. I also loved the corn chowder + lump crab soup - chunky and flavorful. The lunch combo - 2 tacos, bang bang shrimp (not on the menu) and filet mignon - was delicious as well.
(4)
Ernest K.
We go to Tustin Market Place for business lunches almost too much, so it was exciting to finally have an alternative to Lazy Dog. The first lunch was not bad, but I was "bulking up" for an office weight loss challenge, so was able to enjoy the food. The last two visits have included attempts to eat healthier and this is where the disappointment started to kick in for me. Without the carbs, the portions seem small. My most recent visit was so disappointing that I had no choice but to write a review with the hopes that they improve on this because I really want this place to do well for selfish reasons. We all ordered salads and noticed that the table that sat down after us finished their meal before we even got our food. When the salads finally arrived, they had all the orders mixed up. Even worse, mine had a hair! They took it back right away and the manager brought out a new one and informed us they would take it off the check, which took forever to get to us. What was supposed to be a quick business lunch, ended up being a drawn out unsatisfying meal that I will not hear the end of because it was my pick. Maybe I'll go back after the weight loss challenge is over?
(2)
Jennifer M.
Been here twice. Once for dinner and once for lunch. I give 3 stars cause the service is slow, but the food is good! Got the bang bang shrimp appetizer it was really good with a kick. I had fish tacos which were alright but the 2nd time I went for lunch, I had the bang bang shrimp tacos and loved them! Craving more. I also ordered the chicken fingers for my 2yr old and they were great . The breading was light and crispy. Definitely going again, just go there knowing you are not going to be in a hurry cause the service is slow. It is a small restaurant so once it's crowded it gets pretty noisy. On weekends I suggest going early like 5 or sooner cause after 5 you're looking at 45-60 min wait. Ask for bread. They bring you fresh bread with a pesto olive oil to dip it with. OMG soooooo good!
(4)
Susan L.
Mediocre food and mediocre service...seems to be going downhill each time I visit. I am starting to think I can make better dishes in my own kitchen.
(2)
Sarah L.
This is a cute place for date night. Great ambience, delicious food, good service and awesome cocktails. I really enjoyed the dirty martini garnished with a blue cheese stuffed olive and a cheese stuffed chili pepper. Yum. We ordered the fish tacos and halibut. Both were very tasty. Would definitely come back again to try other dishes and cocktails.
(4)
Michelle G.
First visit to this place to try their Happy Hour! What I ordered- - Kettle corn chips- Very Delicious! It has pieces of bacon sprinkled over the chips with some special sauce drizzled over them. The portion size is good to split with 2 people. - Fresh Cerviche- Smaller portion than the Kettle corn chips. The cerviche was good but just know they don't give you much of the Cerviche. - Bang Bang Tacos- MUST TRY! Soooo good, this is what will keep me coming back. The price is $6 and you get 2 tacos and a side. I chose a garlic mashed potato side and it was scrumptious! -Drinks- $1 OFF during happy hour and I believe they have $3 house wines. Overall good experience, the interior is very pretty, and after looking at the menu it looks like they have some great LUNCH SPECIALS starting at $7.90 which I want to come back and try! :)
(4)
Jesika J.
I am definitely a fan of Bonefish, this was my first trip here and it did not disappoint at all. Opted to go here on a Friday night with a friend to catch up and boy it was all so tasty. There was a bit of a wait to get in but you can order drinks or starters with a waiter while you sit outside. We both went for the white sangria and it was perfect. It was pretty warm outside so that was a great drink choice. I really enjoyed the manager ( I assume) that would bring out samplings of some of the appetizers. I tried a sample of the ginger beef dumplings and the bang bang shrimp and both were melt in your mouth good. When we got to our table we didn't order any of the appetizers we tried and opted for the calamari. It was some of the best calamari I have had, I loved the peppers that came with it as well the spicy/sweet sauce it is served with. I was already in heaven with what I had tried so far and then I opted to try to red wine sangria- super tasty! For dinner my friend and I both went with the Mahi Mahi Special. It was a grilled Mahi Mahi topped with sauteed spinach and crab. It came with a warm garbanzo bean and tomato sautee and I orderd green beans as my side. Holy melt in my mouth moth or all that is holy it was delicious. I thorougly enjoyed everything that I got.. including the bread appetizer that I forgot to mention OMG.. I will be back here.. it is a bit pricey but the fish is super fresh and cooked perfectly. I was not dissappointed one bit! Oh and my friend had gotten a cup of the corn chowder with her soup and that was delectable. Not one bad thing that I saw or tasted on my trip!
(4)
Nora G.
I coincidentally was here twice in one week and both experiences were pretty terrible. One was a work Christmas dinner. Reservations were made 1 week in advance for 8pm. We were there at 7:50 and were told it would "just be a few minutes as they were clearing our table." We were seated an HOUR after, at 8:45pm. Although we had a bad experience, I ended up back here with family the same week. Everything was going well until the waited forgot to put my order through. We were told "It'll be out in a few," so the entire party waited on my food but ended up eating without me after 15 minutes of waiting. After everyone was done with their meals, mine came out and it was completely raw. The food was sent back and at this point everyone was frustrated and there was no manager in sight. After 30 minutes, the manager came out to apologize and was just trying to put the blame on anyone but himself. In conclusion, the food was tasty (the first time around) but the management is just terrible and unprofessional. If you're looking for a pleasant evening out, do NOT come here. I gave this place 2 chances and they failed twice.
(2)
Anthony D.
My GO-TO spot on Tuesdays. The service is always great, this time Marek helped us out and he was just as good as Zach. Request either one for a great dining service/experience. My gf went with the scallop and shrimp plate and this time I went with the filet lobster thermidor. My filet melted in my mouth, temperature was perfect(med rare). Oh, I forgot to mention I added 5 lobster tails to my steak plate lol. Yum yum yum! Be back next week, late night dinner, in the corner high top. Cheers bonefish.!
(5)
Shiva A.
Decent brunch. Twenty bucks for an entree and unlimited booze which included mimosas and blackberry sangria. Good price but I felt like the drinks had no alcohol. Their eggs Benedict choices were tasty. I ordered the bang bang shrimp one and I liked it. I drank six drinks and was barely buzzed?
(3)
JOLENE C.
So after a 10 hour shift on Black Friday my parents had called an invited me to join them for dinner at this new place at tustin marketplace. Great! I'm starving and need a cocktail stat. My parents ordered me the Kim Crawford Sauvignon Blanc a few minutes before I got there. It took the server 15 minutes after I got there to come over and check my id. 15 minutes later a different server came over and poured my wine and left no joke like a cm of wine left in the carafe and put it next to my glass I literally started cracking up I was just like uh you can just pour that drop in and take the carafe with you. If he has just poured a tiny bit in my glass I could have easily told him he had brought the wrong wine but by the time I tasted it he was halfway across the restaurant. It was Pinot Grigio not sure what kind but anyways I flagged down our server and asked if she could maybe check to see if she possibly put in the wrong wine not wanting to be rude. She came back a couple minutes later saying that it was in fact the Sauvignon blanc I had ordered. I told her I was 100% positive that someone had made a mistake if she could just bring me a small taste of the Kim Crawford. God literally another 20 minutes later she returned with a taste of the Kim Crawford. The color of the two wines were completely different. Shocking. Finally literally an hour after I had gotten there I finally received the wine that I ordered. Oh also I ordered a hot water with lemon and they served it in a mug with a wedge of lemon floating in the middle wtf? At this point I really hate this place and our server trying to force me to drink and pay for kc when she's clearly serving some happy hour wine bs is just shady. We ordered the appetizer shrimp that was highly recommended. It is literally hot shrimp covered in mayo served on a hot lettuce leaf. Completely disgusting. I asked our server if there was mayonnaise in the shrimp, she said no but at this point I just think she's a liar so whatever no more questions for you. Last complaint my mother ordered the Francis Coppola cab bc at the end of our dinner my father and I still had full drinks. Another 20 minutes go by and a different server brings out a white wine. We are already done with our drinks at this point. What is wrong with this place. I realize this is a new restaurant but seriously. The place had probably just as many servers as it did patrons. Maybe you should stick to one server per table. The speed of service was ridiculous. The servers knowledge of food ingredients was embarrassing. The food itself was terrible. Save yourself seriously don't come here.
(1)
Marti M.
Great Experience! Sat on patio for drinks and dinner. Patio is first come first serve. Wine selection was decent. Swordfish was cooked well, and side dishes were good. Server was very personable, attentive, and gave me a glass of free wine because it was an extra from the bar. I would come back after work and meet friends or date :-) I am giving it 4 stars because I don't like chain restaurants
(4)
Ron O.
I really enjoyed my dinner, first tried the Wagyu Beef Dumplings and they were really good, still wanted more apps so I tried the BFG Dip which was really delicious, I had the specials of the night for my main entree' the Coconut Curry which was shrimps and vegetables mixed with coconut curry sauce served with jasmine white rice. The good thing about it, was the curry was very mild and very tasty that it didn't overkill the coconut taste. Overall a very good dining experience, would definitely go back and try the rest of the menu.
(4)
Jami A.
Came here Friday night with a bogo coupon. It was my first time here and I was expecting it to be like corner bakery... You order at the front, they give you a number and they will bring out your meals. But when we got there, people were waiting outside and there was a hostess taking names so I quickly figured out that it was a full service restaurant. We were seated quickly and were even given samples of the bang bang shrimp during our wait.... Which was delicious btw. I ordered the tilapia imperial and martini... I forgot the name of the martini but it had a jalapeño in it. Sooo good. My meal was so tasty all around. My boyfriend got a salmon special which he also enjoyed. Our waiter Joseph G was so attentive and very knowledgable. Props to Joseph for making our experience even better. The only reason I'm not giving 5 stars is because it's so pricey. Our 2 meals plus the martini and a blue moon would have costed almost $70. But with the bogo we got $20 off. Still, we paid that much at Benihana and we got a chef cooking show included. We may come back but only with the coupon!
(4)
Dan C.
Came in on a busy Friday lunch service. Place was very busy. Maurice was my server. I ordered a diet coke, house salad, and fish and chips. Diet coke was well mixed - a good balance of syrup and carbonated water and it was served in a timely fashion. 5/5 House salad arrived late, just before my main course. However, the salad had crisp lettuce, fresh kalamata olives, and an excellent vinaigrette dressing. 5/5 Main course consisted of three fish and chips along with a handful of parmesan fries. Cod and batter were well fried with just the right amount if flakiness. Fries were also cooked nicely, but could have used a bit more Parmesan flavor. The house tartar sauce was very good and I highly recommend it. 5/5 Maurice came back several times and, with the exception of the salad timing, did a very nice job in terms of courteousness and attention to my order. 4/5 The Bonefish Grill was a great value, well in line with restaurants located nearby. The salad was $5.90 and the fish and chips were $9.90. Overall, the Bonefish Grill gets a value rating of 5/5.
(5)
Christi H.
Reservations evidently don't matter! Then getting seated at a table with a waiter that can't even give us napkins. Huh?? Before that it started with a bartender with ZERO personality. Can't believe this restaurant is still in business. Food is mediocre as expected but still hoping that the service would carry it. 4th time here. NOT likely to return. Can you follow suit???
(1)
Esmeralda R.
It was a long wait, over an hour. There was empty seats and they weren't sitting people because apparently they were reserved. They should have a rule if people don't show up within 10 minutes the seats should be given to other guests that are waiting. I gave it an extra star because we received a complementary shrimp appetizer because they didn't have mussels we wanted to order for an appetizer :-(.
(2)
Connie L.
Walked out of the restaurant without having a bite to eat. I did, however, at least get two sips of water before leaving Bonefish Grill. Restaurant experience started off already with a bad taste in my mouth: Bumbling host and hostess assigned our party to three different tables. The person who took my reservations forgot to note that we needed a high chair. First table was too high, near the bar and unsuitable for a child. Second table was too big for our group. Took 10+ minutes to finally get seated at the third and final table. Here was the worst part of our ordeal : Server Nicole. She was rude, lazy, unprofessional, and had a major attitude problem. She smirked when we all ordered water. She tossed the drink coasters instead of laying them in front of us. When she brought out my hot water, she placed it close to the table's edge where the cup could have easily fallen into my lap and caused second-degree burns to my thighs. Then she became very impatient when it was time to order. My mom asked what couscous was and Nicole's tone was irritable when she replied. I guess the server thought my mom was taking too long to choose her side dishes because she said, "I'll be right back" without excusing herself and walked over to another table to take their order. When Nicole came back, I told her we wanted another server. She said she was the only one at the time in the entire restaurant. What kind of eatery does that? A mismanaged one! Then I proceeded to explain that we didn't want her serving us and why, and she just kept saying, "I didn't do anything wrong, I didn't do anything wrong." What a major ding dong. Spoke to the manager who was really apologetic and assured me that Nicole's behavior and conduct weren't representative of how/what the restaurant strives to be. I should hope not! He was nice and tried to woo us into coming back again with a complimentary something, but we said we would never return again. Never ever. If you get Nicole as your server, I would encourage, no, admonish you to head for the hills. Or save some $ and go to Carl's Jr. instead. It's within walking distance.
(1)
Steve S.
Back in Irvine yesterday. First stop after a long flight was Bonefish Grill. It was late afternoon on Friday well before the after work crowd started coming in. Was really looking for a big plate of fresh Bang Bang Shrimp and a great drink. We ordered and our order came out promptly. Was hot but was not of the same quality it was when they opened. This seems to be a So. Cal thing. A good restaurant opens and with in a couple of months, the service, food slides to a point that you never go back and quit recommending them. The 2 young ladies behind the bar were great. Prompt service, pleasant. Everything one could ask. The fellow they had was absolutely useless. I tried to get his attention twice, and twice was ignored. He back to his stacking of glasses. So can I still recommend Bonefish
(2)
Joe T.
I have been in the restaurant in other locations (Florida), and I was expecting a lot from this newly opened restaurant. I am so disappointed at their service and quality of food unlike ones I have been. They may need a time to learn how to treat customers and most importantly how to cook food better. This is as bad as Macaroni Grill located on the other side of street.
(2)
Nhut H.
Went here for dinner with family, the bang bang shrimps was good. The atmosphere is nice. Overall, the food was ok. I don't think I would comeback.
(2)
Robert S.
First off, I noticed that a lot of other reviewers seem to make multiple posts about restaurants(both negative and positive) as if they themselves are trying to bolster their image or build their personal brand as some sort of food critic, which is bullshit. I'm an ordinary guy, just sharing my dining experience at BONEFISH GRILL in Tustin with you. No personal hidden agenda, here. I took my date to eat here on Saturday night, March 22nd, 2014. We had 90 minutes to kill before our movie started, and I had driven by and seen the place, but never stopped in to eat. Certainly not a bad experience, but BONEFISH GRILL is a Florida-based food chain needs to study their competition here in California more closely to really get it right. In summary, the place was upscale, clean, and nice, and the decor is very new, although the floor space is somewhat small. The quality of the food was very good, but not fantastic, and the customer service was also very good, but not the best I've ever had in comparison to similar restaurants. I had the Rainbow Trout, and my date had the seared Ahi Tuna. You could tell that the staff was a little unorganized, but they weren't rude or unattentive, by any means. The food was delivered warm and tasty, but other restaurants with this same market niche and general theme have delivered true 5-star food (Wild Fish in Newport, or Seasons 52 at South Coast Plaza). Also, the VIBE of the place wasn't as warm or inviting as other similar restaurants. They need better mood lighting, and even the background music wasn't conducive to the type of atmosphere they wanted to create. I was pleased with my experience and will return again, but not 5-stars, and not the absolute best choice for this market niche and price point.
(4)
Robin W.
The Bonefish Grille is just another chain restaurant that now lives at the Marketplace in Tustin. They just opened, so I was not surprised by some of the hiccups in the service such as seating another party at the table that we were walking towards and serving a wrong dish. The staff was very accommodating and nice. My issue is with the food, however. Everything is unnecessarily doused in oil. Everything we ate was super oily and it was offputting. We ate bang bang shrimp, oysters, roasted artichoke, swordfish and pumpkin ravioli. The bang bang shrimp, which is their claim to fame, is just a fatty, mayonnaise drenched, not very spicy mess. The roasted artichoke, which is hard to screw up, was undercooked and overly oily. The swordfish was fine but had way too much lemon butter on it and it was served with an odd, mushy spaghetti squash. The oysters were good. The pumpkin ravioli however, was not. It was oily and way too sweet . One of the people in the party was extremely sick after the meal, but nobody else was. It might just have been all of the oil. One and done.
(3)
Danielle S.
I went here for Sunday Brunch with my Mom and Aunt, and it was good. The portions are a perfect size so one can't over eat. We had the flourless chocolate cake which was very good! I would go back again for a drink and dessert. The food just took way to long to come out, yes I was hungry but the place wasn't super busy and we didn't order anything fancy. Waiter was very nice and the place is clean, smaller then it looks from the outside.
(3)
Leah H.
Came in on Presidents Day for dinner. No reservation...got seated right away. YAY Monday nights! My mom and I ordered from the Valentine's Prix Fixe menu. Great deal and seriously great food. The house salad was served on chilled plates. The filet mignon was the best steak I've had in a LONG time. The lobster tail was a nice little something extra. and it came with two sides....garlic mashed potatoes were awesome. We shared a flourless chocolate brownie for dessert and it was TO DIE FOR. My mom is gluten free, and they had a separate menu for her and our waiter was so accommodating and caring about making sure the chefs knew she had an allergy. Great service like we received is unfortunately so rare these days, but between the quality of the food and the service...I'm definitely going back!
(5)
Bruce M.
This is a tricky one... I've been here once. The food was really good. The service was spectacularly bad. Since I wasn't starving when I was there, I quite enjoyed watching the neighboring tables complain about: food coming at different times, food temperature not being right, drink orders being wrong, food orders being wrong, waiters and waitresses being overworked, bus people being non-existent, managers telling customers they were trying to learn from their mistakes, customers wanting all their meals comped because the service was so bad, managers checking with other managers to see what they could do about unhappy customers, waiters not knowing menus, waiters reciting obviously rehearsed and required dialog about how their fish is chosen by the managers even though you just wanted hamburgers and shrimp, alcoholic drinks being poorly made, and waiters wandering aimlessly about seeming to be looking for something. I had nothing better to do at the time and the two hours I spent there was pretty entertaining. I hope they get it together because if I went there really hungry, I would not have been so amused.
(3)
Michelle O.
This place has great food..try bang bang shrimp, ahi tuna, lobster..also we have been here 4 times now and have always had great service. Love the atmosphere. Tuesday night has great lobster specials for a steal and yummy.
(5)
Anh-Chi V.
Awesome Sunday bunch. Lobster and steak eggs Benedict and bottomless mimosa for $20?!?! I haven't heard of anything similar in this part of OC. And coming from some what of a Bloody Mary snob- they have a killer Bloody Mary... For only $7.50 or something. Highly recommended if you are looking for good food and drinks for brunch.
(5)
Storrny C.
Decided to try this place tonight....so glad we did!!! Great atmosphere, super waiters and amazing food!!! We had the bang bang shrimp to start...it was so great tasting we had to order a second plate of it! Then I got the Tilapia Imperial...to die for!!! My husband had the steak and lobster...great price and he loved it! Everyone was so friendly! Coming back for sure!!!
(5)
Erwin P.
This was my first time going to bonefish grill. I went there for lunch with a couple friends during lunch hour. The entrance was weird because it was only a revolving door. As you enter, the decor was nice and modern. There was a fishy smell when we entered the restaurant. We sat down in about six minutes. It took at least ten minutes to get water. Then it took at least another twenty minutes to get our entree. I ordered the large order of jumbo lump crab cakes. The meal included an Asian slaw. The slaw lacked flavor and it was a simple slaw that a kid could have made. The crab cakes were two small rounds of crab cake about the size bigger than a half dollar. ( and this was supposed to be a large????). I asked the waiter and he stated that a small order would get you only one crab cake. The crab cake was too creamy. My friends ordered the fish of the day. I think it was a rock fish. When I saw their order I almost fell off the chair since the size of the fish looked like it was only about an ounce and a half in size. I said to myself, is this an entree or a food tasting. The appetizers going around seemed to be a larger serving. The large order of crab cakes cost $15 and the fish of the day cost $15 as well. The entree were served in a small dish and the side order was served in a bowl that was set on the small entree dish as well. Hence, hiding the very small portion of the fish. Even more expensive restaurants wouldn't serve such a tiny serving. It seemed like they were running out of fish so they split the serving size in half and served it. The crab cakes were the same. The meal of three cost $50 plus tip. Never will I visit this restaurant again. Overall, I wouldn't recommend this place to anyone. The service was slow. The lunch entree is too expensive for what you are getting. I would think that for a place like this, they would at least serve free bread. Asian slaw and the couscous needed more seasoning. Very small portions. More like a kids meal!!! After leaving, we went to another restaurant to actually eat a meal. We have been to multiple fish places and this is by far the worst.
(1)
Sophia P.
This place has become a local favorite for some good seafood and actually not a bad wine list. The bang bang shrimp is out of this world and just the best thing ever. Pretty much everything I've had I've tried. The only thing not too crazy about was their lobster grilled cheese. Can definitely be brought up a level. Otherwise, not much to complain about here. Good food great price and good wine list!
(4)
Irene L.
Placed an order to go, of the fish and chips. Fish was very dry, like eating fish jerky, and the fries were rubbery. Not a happy customer, I think I would have enjoyed a fillet-a-fish from McDonald's better.
(2)
Megan F.
This is my favorite restaurant at the moment. I almost always get the shrimp and scallops with pan asian sauce with veggies and potatoes au gratin. The bang bang shrimp is TO DIE FOR. The tomato soup and Caesar salad are also really good. The Calamari appetizer is also amazing. All around, I love this place. Only complaint would be the cocktails (although they taste amazing, they are way over priced and very small drinks). I always stick with wine and I'm never disappointed. Overall it is a bit pricey but definitely worth it. Great food, great atmosphere, great restaurant.
(5)
Jessica G.
I have been to other Bonefish locations (NJ and OH) many times when on vacation and visiting family and have always loved it! I was so excited to find out that one would be coming to the LA area. Having just opened, my husband and I made reservations for 7:00 and were there promptly at 6:55 ready for our bang-bang shrimp! It was extremely busy and there was a short wait (10 mins with reservation) but they made up for it by coming around to serve bang bang shrimp to everyone while we waited to be seated and when we spoke up about the wait, they made sure to make us feel like they were making every effort to seat us. We were seated, had incredible customer service (even the mgr came to make sure our food was excellent since he knew that we were less then satisfied with waiting) had an INCREDIBLE meal (bang bang shrimp, seared tuna, swordfish, chicken were all amazing!) and were in and about just fast enough! I will definitely go back again very soon! It lived up to the expectations the east coast Bonefish Grills have set! P.s. Their martinis are so good too, I had the seasonal holiday one.
(5)
Tim W.
Very good food, great service. Sat at the bar. Ahi tuna appetizer and steak tataki. Great Margarita.
(4)
Amy S.
So my husband and I have been here 3 times. I can't judge it on the first time because they had just opened and there were WAY too many staff members walking around. Once the hooplah of them being opened died down (and they likely cut some of their staff after the grand opening, as they should have) we had the pleasure of dining at the bar for both lunch and dinner with Matthew. He has been amazing both times we have been there and we are going to go there for brunch this weekend because apparently on Sunday's they make their own bloody marys from scratch...right down to muddling the tomato. The dishes we have had have been fresh and surprisingly tasty for a chain seafood restaurant. We had the Salmon and Swordfish for Dinner (both were cooked surprisingly well) and an Ahi salad (it had cilantro in it and I loved it) and the chicken taco combo with a Caesar salad. I recommend asking for sauces and dressings on the side as the Caesar was drenched in dressing, and I recall on my salmon dinner, I asked for the sauce on the side and was glad I did because it was basically butter and i wanted to eat something a bit on the healthier side. Excited to go back. May even plan a work outing for happy hour here. Their happy hour is also worth the while if you are a drinker.
(4)
Christina G.
Been waiting for this since I moved to Cali- 3 years ago... This place is always perfect for date night. Hypnotiq martini, Bang Bang Shrimp, filet with fresh green beans and mashed potatoes, finished with crème brulee. Absolutely wonderful. Be aware though: this is not a high end Cali restaurant concerned with your waistline. This is a high caloric meal but it's worth it. Also, Amy rocks! Always ask for her section.
(5)
Veronica A.
Went here on Wednesday with the husband. He is obsessed with their Bang Bang Shrimp. Lucky for us, it was on special that night and half off. Needless to say we ordered it. We have been to Bonefish before and were very excited that one was opening near by. Over all we really liked the place. Service was good. Its only been open for a week or so, and our waitress was still working on her menu knowledge and timing, but she very nice and and we were never missing anything or had empty plates on our table for long. Food: Loved the Bang Bang Shrimp. Delicious. Order it and enjoy. We also got oysters. I will note that we don't particularly like them and have decided that we will try them until we do.. They were okay. We actually had shell flakes/scales on them and my husband was not a fan. We should just accept the fact that we are not oyster people. We also split the Angus Burger and it was delicious. Simple but very well made and perfectly cooked. Finally, we split the Pumpkin Creme Brulee. It was also delicious. Very flavorful. My only complaint is the waiting area, or lack there of. We made a reservation and waited about 10 minutes to be seated. Unfortunately, they don't have a waiting area. You just kind of stand in the middle of the bar area or in the 5 feel that surround the host stand. They do have an outside waiting area, but its not covered and the heaters weren't on. So we just stood in front of the host stand and the door and waited for our table to be ready. AWKWARD! Once you get a table its not so bad, but they really should have planned a better waiting area.
(4)
Michelle S.
For some reason, I thought this was "Bonehead Restaurant" like the one we used to go to in Lake Forest (which we loved), but at last, it was not. Instead, this was a very overpriced restaurant with tiny portions. I am not a big eater and always have leftovers, but not here. I ordered the bang-bang shrimp tacos that came with "greens." To begin with, we were two of about 12 customers in the place - 3 of whom were at the bar. There was a staff of at least four plus a bartender working the front of the restaurant and who knows how many in the kitchen. We were seated right away and our orders were taken promptly. However, we had to wait a bit for our food. When it arrived, these tiny tacos were luke warm so I suspect they had been sitting too long. The "greens" was a small bowl that had a few different types of lettuce/spinach leaves that was not even cut up. My husband had the Mahi Mahi dinner that was okay at best. Not going back. Doubt this place will survive with so many other, better options.
(1)
Britt H.
Great ahi in my salad, but the lettuce in the salad could have been darker leaves. Desserts were pretty good. Random- but I like that the servers wear chef coats! :)
(3)
Eric H.
This was a major disappointment. It reminds me of Applebee's but with a fish theme. We had the bang bang shrimp, which was just flat and dull. It needed some citrus or something to brighten it up. The salmon and asparagus salad was equally "blah" but with a funky herb spread atop the salmon. I didn't like it. If you enjoy Applebee's, PF Changs, Red Lobster, TGIF Friday's or Red Robin, I'm sure you'll enjoy Bonefish Grill.
(2)
Bob Y.
Took my wife for a pre movie meal. Sat on the patio. Service started off nice. Food came fairly quick and was good not great. From there it went from good to horrible. Ordered a second appetizer. 5 minutes pass then 10. Waiter shows up and we explain it took to long and we need to leave to get to the movie. He tries to make us accept the food. I give him my credit card, 10 minutes later he shows up with my receipt to sign and it's not there. I inquire he has no response but leaves to get it. Now another 8 minutes pass I have to go to ask for a manager. He shows up a couple of minutes later trying to explain about a computer issue. I tell I do not care I just want to pay and leave I am late now. He tells me is issue is not his problem but the servers for not communicating with us. Worse service I have ever had. Will not return
So a friend has been wanting to try this place out for awhile and asked if we wanted to go here for dinner... I actually have already been here w a couple friends and the first time experience was surprisingly great. We sat around the bar area, but on the higher chairs/table. Service was on point and food came out right and didn't take longer than it should have... Sooooo this time I went w my friend, we decided to grab a table instead of going to the bar area. When we sat down, we ordered our beers and within minutes we ordered our food cause I recommended a few dishes to my friend. A favorite dish of mine was the Bang Bang Shrimp so that's one of the plates we got, and we actually got that pretty quick. Buuuuut now here comes my 2 star rating complaint... After we received our shrimp plate, a swarm of people begin to be sat around us. Keep in mind our food order has already been taken and this was 10-15 min in already. Friend and I wait wait wait, we haven't gotten out food yet BUT the people around us receive their food within 15-20 min... It's already been a good 30-45 min and my patience has worn thin so I ask one of the servers, not ours if we could just have the bill since we've been waiting so damn long. And the ironic part was a minute later our food finally hits our table... I was already annoyed by the fact it was late and others received theirs super earlier than us. Good thing I'm a freakin nice level headed guy that actually left tip. Anyway haha sorry for the rant but that was my experience and if I ever do come back here, I prolly won't be sitting at a table, probably just the bar for some shrimp and beer. Haha :D
Once you go, you'll never go back. Ambience - nice, clean, decor is reasonably pleasing with the exception of somewhat cramped walkways. Four stars. Service - less than favorable. I stand in line to be placed on the wait list and when the host is done taking the names of the other patrons, he never looks up at me despite the fact that I am standing right in front of him. After a minute, I say "hi" and he looks up, giggles and asks me how I am doing. I tell doofus that I have a party of five and he says there is a half an hour wait. Fine. It's Saturday night. Forty minutes later, we're all seated in a booth with no table settings. As our party is getting seated I watch our hostess glaring at the older gentleman in our party. Ok, she's a bz. Whatever. Minutes later, our server appears to take our drink orders. Four of us receive our drinks and the fifth asks where his lemonade is. Server says he will be right back. He reappears several minutes later, but doesn't have the lemonade. He is reminded again about the lemonade. He takes our orders and disappears. The lemonade shows up in short order. 7:45 the appetizer which ONE person ordered appears. Several minutes later, two soups appear, but my starter salad? Nowhere to be seen. 8:25 ish the entrees appear, but where is my salad? He forgot. Food - meh. Someone ordered the ceviche starter which comes in a cup made of ice. Looks nice. Tastes fine. A little bland, could use a little more acid. Two in our party ordered the lobster grilled cheese. This entree option comes with a lobster bisque for dipping a salad and chips or something. The bread is white bread that is about a 3/4 inch thick. The cheese was no longer melted when the sandwich arrived. The bisque is fine. Oh and the server forgot the chips. I ordered the spicy tuna bowl which was neither spicy or flavorful. Essentially this entree consists of slices of seared ahi (quality is meh) crusted with sesame seeds fanned over a scoop of white rice and flanked by two sauces. One sauce purports to be a passion fruit salsa - it isn't anything to write home about and the other sauce tastes like the sweet chili sauce you buy in a bottle at 99 Ranch. An entree should become an elevation of the sum total of the dish's parts. Elevated - this entree was not. The rice was the best part of the dish. One in our party ordered the Chilean sea bass which she really enjoyed. Another person in our party ordered the shrimp and scallops. The dish arrived and well, let's say the plating was rather elementary. I've seen the kids on chopped plate better than this. He said his food was fine. I think this is a shame considering the decor and location of this restaurant are so great. It seems that they were either understaffed, far too busy or that they didn't have their service coordinated so they could bring everyone's starters at the same time and not take an hour to bring an entree. Aside from that a 15 dollar grilled cheese should arrive at the table with the cheese still melted. YOU STUFFED A SANDWICH WITH LOBSTER AND SOMEONE SAID IT WAS JUST OK!
(1)
Sally L.
This review is for the Tuesday Lobster nights ONLY. I'm loathe to even let the secret out. The fact that the non-octogenarians have not discovered this clandestine menu is clearly evident. There's only blue haired people during Tuesday happy hours- the "oh so wise" ones. Who knows when the special lobster menu will end? Until then I'm going to savor & enjoy the lobster tail dinner and lobster sliders.
(5)
Ralph D.
Wanted to try something different and one of the Bloggers I follow wrote about this place so I decided to check it out. This place can be considered "nice" but it's a fairly casual place with a decent seafood menu, if you want a burger then go to IN-N-OUT next door and save some money!! This is for seafood, Bang Bang shrimp for starters was really good and would be willing to go back just for that!! I had the Tilapia fish tacos which were pretty good, I don't want to compare them to other fish tacos I've had since I prefer mine fried, but these were grilled and came out really good. Only downside is that they were sort of dry and definitely needed some spice. My tacos came with an option of either Asian slaw or Parmesan Fries, i opted for the fries and they were good. Service was fairly decent not the best I had ever had but it was good. Had a mixup where I got an older menu and the person I was eating with got a newer menu which caused some issues during ordering. Definitely need quality control on their menus. I don't think I'll come back here on a random day, I'd only come back on Tuesdays to check out their Lobster specials.
(3)
John C.
Ever since Boneheads in Lake Forest closed, there's been a piri-piri sauce bottle sized hole to fill. This place fills that void! The crispy shrimp is perfect and delicious...a must try! The only thing left to be desired was the service. They are very nice, but all of them seemed to have no experience and little training. I'm rooting for them though :)
(4)
Brent T.
What a bummer. This area needs a good restaurant:( the food was really bad for a "nice" restaurant. Rice was Muchy, way too much sauce and just a tiny piece of meat. Ugh...
(1)
Tony W.
No sure what's with all the bad ratings. We were there on a Sunday night about 6:30pm. No reservations. Got a seat quickly. Our server was awesome, prompt, friendly and knew her fish stuff. There are cheaper fish places but the atmosphere is cleaner and modern warm. The food and taste was high quality than...for example California Fish Grill, but then it's all related to what you're paying for. We go to Calif Fish Grill too. For something better, different, with more variety, Bonefish is very good. Everything about this restuarant was very good. We liked this place and we'll be back.
We either picked the wrong evening or this place is just very poorly managed. They screwed around looking at each other for 15-20 min before deciding which server we belonged to. The grilled artichokes were so tough and undercooked, I sent them back. The sea bass (the highest priced fish on the menu) was well below average. We've got several good fish houses in the area - no need to try this one again.
(2)
Son G.
I finally had a shot with a girl i've liked for so long and I had a horrible time because our waiter Renee kept flirting with her and interrupting our conversation by coming to our table to flirt. Apparently my friend likes him because she left her number on the bill. Thanks Renee! I hope you are happy!!! As for the food, we ordered bang bang shrimp, tomato soup, Carlsbad Mussels and Chilean Sea Bass with quinoa. Bang Bang shrimp had too much cream sauce over it. Tomato soup was okay. The quinoa tasted like snot and the sea bass was not terrible but mediocre and a bit overcooked. Needless to say I will not be coming back to this place ever because of the painful memory and average seafood.
(1)
Kris M.
I used to go to this place in Tallahassee when there on business many years ago. Like outback for fish, it should be good consist food. Came with the family. Our bang bang shrimp was half as high as other tables. My ahi was unevenly seared and cooked through on the second half though still well seasoned. Chicken was dry. Kids meals too small. On the other hand service was great and setting is perfect. Everything served quick and all were attentive. I will come back but just not to my prior expectations.
(3)
Kristen R.
Tilapia dry, shrimp bang bang subpar. Evidently there has been a national menu change that hasn't been a good choice. Sad when you leave saying I'd rather have had fast food, and the only good thing I can say were the drinks were fine.
(1)
Mike T.
Went to bonefish grill . We had a reservation ,but had to wait over thirty minutes . The service was slow and disorganized . The tues nite lobster special mediocre. The veggies were good. The sord fish was over cooked and thin. I would not recommend this resauant.
(2)
Tom C.
In the area, late lunch and decided to try it. It was about 2pm, light crowd and no wait. The staff greeted us kindly and we were seated right away. As we entered, there is the light smell off mesquite, thus the "Grille" in the name, not overwhelming at all. Very stylishly decorated, upscale. The lunch was in the medium price range $10-$25 depending on that you ordered. I thought that was high for lunch, but then we got our food! My wife ordered the Kobe Beef burger ($9.99) WOW! Outstanding, fresh, mesquite grilled , full of flavor! I ordered the Fish Sandwich, Tilapia, oh my gosh, amazing. Best fish sandwich I have ever had. Fresh, moist, full of flavor, great seasoning. We will absolutely come back!
(4)
Yen N.
Love the food and the servers. Service needs improvement, but the food is superb.
(5)
O E.
Lunch service was incredibly slow and the restaurant was not full! Reservation at 12:15pm. Our server ("angler"), Juan, was there to up sell appetizers. He disappeared after it was served and we waited 50 minutes for our entrees! The Manager came by to apologize for the wait but offered nothing beyond refills of our beverages. No bread or discount. We had to ask another server to check on our food because our original waiter was nowhere to be found. I'm kind of glad we at least ordered the appetizer. (We were close to getting up and leaving for IN 'N OUT Burger.) Do not go here if you are expecting a quick lunch. Not worth it.
(2)
Thomas I.
We've been waiting for this place to open, regulars at the yoga studio nearby we are always looking for a new place to eat after our workouts, so we decided to five this new place a try. First off they were packed and thy said it would be a 20 minute wait, but we ended up finding two seats at the bar. We were helped by 3 amazing gals, names were Maddie, Violet & Jamie... I know this and it was easy to remember because they listed their names in a little tent card that sat right in front of you... Clever idea! Service was great and the wine selection is good. We had the Malbec, at 8.50 a glass it was good and affordable. We ordered the small portion of salmon, one with pesto sauce and one with Lemon butter, both excellent. Side dishes were broccoli and potatoes ua gratin, both fantastic. The nice thing was we were saying how great the place was and they brought out one of the managing partners to meet us, he was so nice and even though they were clearly very busy on their second day of business, he took the time to shake our hands and let us congratulate them on a job well done. We ended with they key lime pie, I wish the plate was ice cold and the pie was a bit colder as well, however the flavored were good! All in all, pleased as any diner could be and thanks to Maddie, Violet and Jaime at the bar for a memorable and tasty so in experience, we will be back!
(5)
Nika S.
I had been wanting to go to this place for a while since they opened so I took my sisters and my mother there about a month ago. Sad to say, we weren't that impressed. This place is way too dark, crowded, claustrophobic and loud. Needless to say, the food was "so-so" yet over priced which didn't help the atmosphere. No one at our table was satisfied with the bland food. In addition, the service was alright. The waiters and waitresses seemed a little annoyed at each other which isn't really professional. Bottom line: there's nothing special about bonefish grill because the overall quality of experience is "ok" and doesn't necessarily live up to the hype.
(3)
Michael S.
I've taken it down a star since my first visit, since the quality of the food seems to be deteriorating instead of getting better. The linen has been replaced with butcher paper (think Macaroni Grill), and the cramped seating and noise level has only gotten worst. But, that's not the real reason for the 2 star review. Both my wife and I ordered off the special's menu tonight. She ordered the Sea Bass and I ordered the "Pretzel Crusted" Ahi. Her dish came out okay. The fish portion was very small (probably 3 oz), which is a little skimpy for a $30 plate. But my order was a disaster... The first time they brought it to me everything on the plate was cold to the touch. Now I have enjoyed Ahi Tuna at dozens of places and I know that it's always prepared with a sear, not a full grilling. But this was just cold. It was like they seared it yesterday and chilled it before serving. It's one of the few times I have ever sent a dish back. Oh, and this was supposed to be prepared with a "pretzel crust." What it was was some crushed pretzels poured over the top of the fish. They made a new plate for me, and Max the manager was very nice. He comp'ed my plate because of the problems, which he did not have to do. And the new plate was better - by that I mean warmer. Hence the 2 star, and not a 1 star rating. I'm not sure what it would take for me to go back to this restaurant, I even unsubscribed from their newsletters... Sorry Charlie, but that Tuna just did not cut it. Bottom line, very good service - now if the food was as good as the service...
(2)
Judy G.
5 stars to our waitress for going above and beyond and letting us order off the dinner menu during lunch hours. She was great! Decor is really nice too. 2 stars for the quality of food. My salad had almost frozen lettuce and was over dressed.My salmon with goat cheese was short of "ok" but our waitress brought out a new plain salmon for me to enjoy so big kudos for that. The food is just not well paired with their side options. It's heavy on top of heavy with a side of heavy. Calamari appendizer is delicious thought. 0 stars for the waitress who had the dirtiest filthiest front and back chefs jacket and was allowed to serve customers. How do you get the back of your jacket dirty??? Oh and 0 for waitress with all the cat hair on her black pants. Eww yuck! Makes me think...
(2)
Matt R.
A new restaurant that's really being put through the paces. We went on a Sunday for their brunch and had an overall good experience. As mentioned, this place is brand spanking new. Open less than a week as I write my review. The place is packed with more managers, trainers and other employees in chef's whites than you can imagine. I think it's a 1:1 staff to customer rating. Understandable since it's their first California location and in a busy shopping center at that. I felt like some of the staff were a little nervous with so much Big Brother going on. I found the whole thing rather interesting, but onto the restaurant... Great restaurant in appearance, modern, clean and comfortable, three things that I like. My only gripe would be the revolving door for the front entrance. Whoever dreamed up that thing should have to spend their life stuck in one. The bar is nice and big, for a restaurant of this size, I was surprised they chose to have the bar with that many seats. We did the endless champagne with a brunch course and their famous Bang Bang Shrimp. The service on drinks was ok, I think they were a little overwhelmed and nervous, but I certainly got my bottomless booze's worth. The Bang Bang was really good. Like a spicy version of honey walnut shrimp. Crispy, creamy and slightly spicy. Would have gone great with a little more spice. I had a burger, with just about everything added. Because BFG is part of the Outback family, their 'medium' is bright pink, which I love. I thought the burger was good, cooked to order, but a little dry. I thought that was odd, since it was still pink in the middle. Their side are crappy housemade chips. I'd much rather have traditional fries. Other than being a touch on the dry side, the burger was good though. Bar tender took care of a minor issue with our check and was nice throughout the whole experience. I'll definitely be back. Hopefully they don't get totally overwhelmed while they are trying to get on their feet. Opening a week before Black Friday? Good luck!
(4)
Abbas H.
first time at bonefish after a family recommendation.Premium fish, excellent service and a very nice ambiance! Will definitely come again! The bang bang shrimp is a must!
(5)
Chris L.
This place has Really good service and awesome ambiance, decor and vibe. The problem is that it's pretty pricey for what you get and the portions are not very big. Basically I left hungry and will probably go to California fish grill to get my fish fix at half the cost.
(3)
Eva W.
Service is horrible! We were seated for 10 minutes before someone even came by to give us a glass of water! We were just about to get up and leave when the waitress showed up. It was a Tuesday night and it wasn't even that busy when we arrived at about 6 o'clock. No wonder why they have to give you a coupon to entice you to come in! The food was okay. It's hard to believe that this restaurant is even affiliated with Flemings and Outback. Perhaps the folks at Bonefish can learn something from them about SERVICE!! It was our first visit; and most likely the last. I prefer to spend my hard earned cash somewhere else where they care about their customers. I would hate to see what service is like when they ARE busy!!
(2)
Sherri S.
My husband and I love seafood! And we had a great experience when we came here. Had to wait a little at the bar, but not bad at all. Had the best oysters I've ever had here, and the seabass was to die for! Service was great as well! We wil be coming back for sure!
(4)
V S.
Went here with a friend for lunch. It was 1230p and there was a 20-minute wait. No problem because my friend was having a hard time finding it (I don't know how or why because you can see it from the street!!). I think the location is great, but the restaurant is rather small. They have booths and tables, but the tables are soooo close together. It just all seems cramped inside. I ordered the salmon sandwich. The salmon was delicious! Fresh! Great flavor! The dressing/sauce on the sandwich was yummy. But, either make the bun smaller or make the piece of fish bigger. It was disappointing to end up with several bites that had NO fish. My friend ordered the cilantro lime salad with ahi. The dressing was yummy!! I tried a piece of the ahi. Again, yummy! There seemed to be a lot of servers/wait staff, but it took a while to get our water glasses filled. My friend had to flag someone down twice then we just asked for a 2nd glass for him so he had two glasses of water. I was bummed that the seared ahi appetizer was not available on the lunch menu. Guess that forces me to go back for dinner. Being that the dining area is limited, I'd recommend getting there when it opens or making reservations. If you want simple seafood I'd go to CA Fish Grill because Bonefish Grill is pricier. They do serve their dishes on large plates which actually makes it look like you're not getting very much food. I'd recommend that they get smaller plates. Presentation is a big thing with food, and when there's so much white-space on the plate, you can't help but feel a little gyp'd on the food for the price that you're paying.
(3)
Jason Y.
Overspiced and overpriced, the food here is definitely not for a person with normal taste buds to appreciate. Service was slow, and all in all just a weird mix of fusion and different flavors into incomprehensible dishes. Crab cakes were not bad but avoid the pasta!
(2)
Stephanie K.
I love the bang bang shrimp here it's to die for!! I would have gave 5 stars but this one waitress I get almost every time is super annoying. She's not very attentive and every time I come with a different co-worker we all have the same feeling about her! Although I won't call her out by name they really need to see if this is a good fit for her because i don't think it is...
(3)
Mike K.
I went to Bonefish Grill for the first time tonight and had a nice experience. My wife and I had seen it before in the marketplace and decided to try because she wanted fish. We tried the Bang Bang shrimp and they were not what I expected but pretty good. I had the pork chop and it was awesome! One of the best pork chops I've ever had that compared with The Boulevard in San Francisco which has won numerous awards. The Salmon looked good although I did not try it. Overall we enjoyed ourselves and the atmosphere was nice and the service friendly and helpful.
(4)
E P.
My husband and I had an early Valentine's Day dinner here and enjoyed it very much. It wasn't crowded at all at 3:15 so we had a very nice booth, the food and the service was good and we had a very pleasant experience. We especially enjoyed the Crab Fried Rice dish we shared. It was our first time here and we definitely plan on coming back.
(4)
Mark T B.
The Apps and Entrees were horrible trying to drench the taste in heavy rich sauces & no attempt at presentation. The service was basically on par but definitely sub par for a seafood restaurant. The desserts were also bad. Ambiance was modern and nice. Bar is trendy and looked like a better experience than the dining part.
(1)
Karen G.
I have been dying to try the BFG and made it there over the weekend. We ordered the rockfish with mashed potatoes and vegetables and decided to split it since the waitress said it was a LOT of food. We were both brought a small plate with a very small piece of fish, very small serving of potatoes and vegetables. We both actually broke into a fit of laughter because of the tiny amount of food! After a few bites, literally, we were done and still hungry. The food was delicious but for $20.00 there should have been more food or perhaps a salad or bread. After two soft drinks and dessert, which we only got because we were still hungry, the bill was $42.00. Again, good food but we were disappointed with the amount.
(3)
Matt D.
Great place, great food. My swordfish was perfect!! Service was attentive and pleasurable! A definite return visit is on my future!
(4)
Claude G.
Went for my birthday service was great food was good but I the tables were just too close together I think that would hold me from going back again because the food was just good not great
(3)
Teresa D.
Best Bloody Mary ever, it came with the most amazing cheese stuffed peppers :) and it had chargers and purse hooks at the bar!!!! Bartender was friendly and fun. We also order ahi sashimi that was perfectly seared and the perfect omelet.
(5)
D K.
dined in with 2 kids under 5. great service. servers VERY knowledgeable about food and everything else. had some trouble with the bill toward the end. because of the changes we had 3 different bills, the last one slightly higher than the one adjusted and the one before that. very confusing tip: if you order the sides for $5 toward the bottom of the menu, clarify that they will charge you $5. we got charged $8 which eventually the manager changed but took a bit longer.
(3)
Wesley S.
Ate here Sunday afternoon. There was no wait which was a relief. Had a (non-alcoholic) berry smash which was kind of like a berry mojito. That was great! So was the appetizer. Don't recall the name, but it was a pile of spicy shrimp. Had the fish and chips. Fish was tasty but the fries were a little soggy. That's really my only complaint. The restaurant has a nice ambiance and the service was good. I'll def eat here again.
(4)
Kathy C.
Went there today to have a drink and app. The two bartenders on duty - it was about 5:30 - were perhaps the most unfriendly and unwelcoming I have ever encountered. Barely acknowledged, I sat at looking at the menu for a good 10 minutes to see if either one might come over to offer advice or recommendations. It must be a burden to be so extremely cool and superior. I will not return. And the calamari app was not good. It was not busy at the bar at all. Maybe 6 people total.
(1)
Chantel M.
Tried Bonefish for first time tonight. I'd say a great family spot for a nicer dinner or a casual date. Upscale setting but not pretentious. Server said most everything is house made from sauces, dressings to cocktail mixers. We tried bang bang shrimp and tilapia. Both tasty - our 6 y/o devoured everything on her plate. Great gluten free options as well with servers knowledgeable to allergies. Had the GF Flour-less brownie sundae that we all enjoyed. We had a good experience and we will definitely be back.
(4)
Geo P.
Not sure about the negative reviews here.....but the wife and I have been here six times in the last two months....always good and the service is always great. Happy hour is fantastic with $3 glass of house wine.....and it is pretty good. We always sit outside and there is a nice ambiance out there and we never feel neglected like you can get at some other places with outdoor seating. This is our go to place right now....
(4)
Stephanie R.
Tried BFG for a Friday night dinner. New location kinks, but will try again. Food was really good - bang bang shrimp awesome. Lucy's chicken very good but slightly over cooked. Service issues: chilly on patio so asked the hostess who seated us for the patio heater at the table to be turned on, she said the server would. Server came by for drink orders and said he would turn on but never did. Asked another server and he couldn't help (wasn't sure if he was supposed to touch it- huh?) finally server came back and 4th request was the charm (about 15 -20 min total). Ordered martini, asked for regular olives instead of blue cheese, got blue cheese. Ordered broccoli with the chicken and got some sort of cheesy potato thing. Didn't say anything about either, it was busy and not that big a deal. Very slow service once we sat down, but again newly opened so you expect kinks. Will definitely try it again after some more time.
(3)
Alberto E.
This place had terrible service. I have never felt so belittled. It took 45 minutes to an hour for my fillet mignon and they still did not make it well done. And she did not refill my drink. Just really awful. I came in the restaurant at 12:30 n finally left at 2pm because it took that long for one meal and I couldn't even find a manager to complain.
(1)
CD W.
Came here for dinner with my friend on a Friday night a month back. The place was packed. Our waitress was sweet but the food was not what I had expected. We started with the mussels which were delicious but super sweet. I was pretty satisfied with that. I had the seared tuna and it was gross. I couldn't eat it. It tasted fishy and you can see that it's not fresh. The tuna was brownish with that iridescent color on the fish. Gross. Not appealing at all.
(2)
Ed M.
Loved the food and service at first but both are going downhill they better change soon or they will go out of business soon
(2)
Teri W.
Tried this new restaurant for the first time tonight. The first impression of the hostess' was not good. We had a 6 pm reservation but were told to wait a bit till they cleared a table. We opted to sit outside which worked out fine. I ordered the salmon with Asian sauce. The dish came with 'garbanzo beans' and a choice of sides. I dine out a lot and have never seen garbanzo beans as a vegetable unless it was hummus. The way the dish was plated was less than appetizing. Ordered the key lime pie for dessert and this was also plated haphazard ly - taste was just ok. All in all a underwhelming experience. I doubt I would try it again.
(3)
Ron K.
Just the two of us on a Tuesday. You would think that we could get in and out in a timely manner. Service was extremely slow. Food was not comparable to other bonefish grills in Florida. In fact, it was really poor for any comparable restaurant in OC. Ordered a beer and a cab. the wine seemed stale. Asked to speak to a manager. They never relayed the message or the manager was busy trying to calm down other patrons. Seems like this place needs a complete change of employees.
(1)
Karim S.
Wagyu beef dumplings were good and the pork chop was cooked nicely! The mashed potatoes were nice as well. BUT they served the Steak and Pork chop with some chickpeas which made no sense and they were absolutely horrible! The steak and the pork chop tasted funny (had a weird funky seasoning) it wasn't a good flavor. Although my pork chop was cooked perfectly the taste wasn't good and my mothers steak had that sa
(3)
S R.
Small, but varied, selection; very fresh. Decent drink selection (beer, wine, cocktails). Complimentary bread and pesto. Reasonable prices. Great serving staff. You can't really go wrong here.
(4)
Daniel R.
I have dined here a half dozen times and tried different menu items on each occasion. The food has been consistently delicious and plentiful. The Bang Bang Shrimp is hard to beat.
(5)
Neal Eric T.
The food is marginal. I won't bore you with the details. I feel sorry for the staff; they seem like nice people, but the food quality is not there. We've been to this place several times--lunch, brunch, early dinner, and three or four dinners in the dining room. I kept hoping it would get better, but this is the last time. I expect this place will close within a year.
(2)
Shanna D.
So after much begging and cajoling on my part, I was still unable to get the hubby to agree to see "Frozen" with me (good thing given that he may have had to throw his popcorn at the 11 year old boy who proceeded to loudly sing every song in the movie. Alas, that is a story for another time). I decided to make it a mommy daughter date and invited her up for some lunch and a movie. While I am not a fish fan, she decidedly is, and I am always game for a new place even fish related because they normally have non-fishy ocean reeky items. This Bonefish Grill is brand spanking new and it shows in the decor. The atmosphere is all neutral tones, slightly modern, very clean and we were seated in the room with the interesting glass covered wall. Overall it is a pretty nice looking restaurant. They do require you to enter through a revolving door which I am totally not a fan of. Those things make me feel totally claustrophobic but you gotta do what you gotta do right? The service was very fast and efficient. Our server rode the fence between being attentive and annoying, though, as she asked probably five times during the meal how we were doing. I chalked it up to them trying to give the best possible service upon opening and always smiled and politely answered (which is huge for me. Ha!). Mom ordered the lunch salad and corn chowder with clams. The salad looked beautiful and she raved about the vinaigrette dressing. I got the Lily Chicken Wrap. Our great server initially brought out the Lily Salmon by mistake and I about heaved all over the table (I really really REALLY don't like fish) but she very quickly brought out the correct meal. It's essentially chicken, goat cheese, pesto, and sun dried tomatoes on a lavash type of bread. It was very good although I would say adding a sauce of sorts either for dipping or actually on the wrap would give it the perfect flavor. The fries were Parmesan sprinkled but your basic fries. We finished the meal with the flourless brownie and ice cream, which was delish! All in all good service + good food = definitely give it a go!
(4)
Luv2shop G.
oh my oh my what to say about this place. we had a reservation and still had to wait an hour for a table. went on a saturday nite which probably wasnt the best idea. the service was so unbelievably horrible. the kid was nice but everything just took forever. i had the tuna " sashimi" which was more tataki( they should get their words right) each peice was drenched in sesame seeds. got the pumpkin creme brulee which had too much nutmeg in it. ended up getting a free happy hour beer cuz a waiter didnt transfer it to our table. and we had a birthday so they gave us chocolate which was different. the servers by the bar seem to be dumb as rocks bringing food out to the wrong tables. this place seems lovely but i wont be back
(2)
Shireen N.
food is ok but over-priced for the quality. I have spent $30+ on salmon and swordfish before and enjoyed it because the quality matched the price. The food here is like a Marie Calenders/Applebee's/Chili's/Macaroni Grill/Olive Garden that thinks it's a Wolfgang Puck. The scalloped potatoes were like something a frazzled mom could have microwaved from a Stouffer's frozen meal. I ordered the mahi mahi with mango salsa and scalloped potatoes. I was fine with the smaller portion size (I'm into weight-lifting/fitness so I actually prefer lower calorie meals with high protein and healthy carbs) but I was disappointed with the small amount of salsa on my fish. We're so close to the ocean here, so there are plenty of better seafood restaurants to choose from
(2)
bobbie b.
Great fish, excellent service, good wine, and prices are reasonable. Great deals on lobster for Tuesdays and Thursdays. One of my new favorite places to dine.
(5)
Kris L.
Packed, noisy, so-so fish and really nice mixed drinks.
(3)
Danielle D.
Came here for happy hour. It was ok. The staff were kind of "off" I guess. Every time I asked a question I would just receive a blank stare, pretty weird. Apparently they have also changed their menu but have not updated their yelp because they took the ceviche off the happy hour as well as off the entire menu, said they are revising it. I also ordered a pineapple vodka and upgraded to a better quality vodka and to be honest it was pretty nasty. Not properly blended, vodka was way to over powering I didn't even really drink my cocktail so I feel like I wasted money on that. I did like the shrimp tacos, best part of my experience. Unfortunately I don't think I will be returning here. Not the worst place, but I guess just not my style.
(3)
J B.
Ehh... I feel like there's a nice variety of healthier options that can't be found at other chain type restaurants in Irvine or Tustin area. However the prices are high. $18-$27 for a smaller piece of fish (though nicely prepared) is a lot considering the blah side options and "bang for your buck" factor. Drinks are also pricy. They'd do well to play with the prices a bit and make it a weekday restaurant instead of just a nicer "Saturday night/date night" restaurant.
(3)
Lauren M.
The food was overall pretty good. I had the salmon and it came with 2 sides and 2 sauces. The sides were good, but the portions were small. The restaurant was very busy (I think full) for a Sunday night. They ran out of bread in the beginning, but ended up bringing us some with our meal. It was good and I believe this is something they are known for. The size of our dishes were not very big based on appearance, but we all left full and satisfied. I would really like to try their brunch because they had a good set menu with all you can drink champagne, which I always love. They also had an impressive beer list, which is always a plus in my book. That night they were out of their IPA that was on tap, so that was a bit of a bummer. Overall I thought it was a good choice for dinner with the family.
(3)
Sergio E.
Unfortunately this place was a disappointment. However, the food and drinks are exceptional. What I did not like is that when I sat in their patio area I saw two separate heated confrontations between employees, which ruined my meal. The lady sitting next to us was overcharged on her bill because of carelessness by the server. The food is really good, but the service will keep me from going back.
(1)
Melissa R.
Went for friend's birthday dinner, had reservations but we got there early so had to wait about 25 minutes, it was very crowded in spite of the rain! Food was great, ordered the bang bang shrimp-so yummy! Stuffed tilapia was also really good along with the potatoes au gratin. Prices are reasonable, for a party of 4 the bill was much less than we expected. Service was good, waiter very attentive and very cute-we were all old enough to be his mom! :-) Will definitely go back again!
(5)
Dennis C.
Bad food and bad service... The food portion is small and taste bad. Order the salad and you will be amazing how small the portion is. The servers barge into our conversations repeatedly without waiting for an opening. We have been super excited about this restaurant but now am extremely disappointed by this grill.
(2)
Chad M.
I don't get it. Bang bang shrimp were fairly ho hum. Creamy fried shrimp were OK, but nothing out of the ordinary. Service, at the bar today was mediocre at best. Got the feeling I was imposing on a non1busy schedule. Bright side was I thought the the prices very reasonable.
(3)
Jpiggy C.
Went here for lunch recently and got the steak tacos, they had a great flavor and were good, the service was great and as I'm not a fan of fish, my only wish is that they had more non sea food options for those who are going with people who love it, but want another option. I also thought it was odd that they close in between lunch and dinner, we felt like we were only people left almost and were worried we were being rude I'm staying around. But this place is a great addition to the market place, considering there aren't many sit down places, that are nice in the area!
(4)
R K.
The service is slow. It's not even half filled and we waited 45 minutes for food. The corn chowder soup was luke warm and the mash potato was too wet and running. It's not worth for the price.
(2)
Mercy C.
Went there for lunch. Service: It was alright... maybe a 2 or a 4 depending on how you view it. 2 stars because the food was a little bit slow for a lunch rush and because the server gave me the wrong dish... I didn't realize until my 2nd bite that there SHOULDN'T be SHRIMP in my FISH sandwich. 4 stars because I got to keep the shrimp sandwich and got my fish sandwich too =P And the food was piping hot Appetizer: BCG Imperial Dip was alright. I would not order again. I just don't really like creamy dips. I felt that the cream over powered the freshness of the seafood. Lunch: fish sandwich - I would not order it again. The flavors reminded me of in-n-out. I liked the flavors. I thought the textures were a little bit too mushy... Shrimp po-boy - Wow that was really tasty. I would definitely order it again. It had a bit of an asian twist on it. I liked that. And it wasn't mushy!!! Fish and Chips - Hubby would not order it again. the first piece tasted good... then the 2nd and 3rd piece started tasting mushy... and I thought the fish itself tasted a bit muddy. The tarter sauce was great. Sides: Parmesan fries were pretty mediocre. I'm sure I could make just as good out of frozen fries and some cheese from a green container. Couscous - YUMMY! It was light and good. It looked like they have an extensive drink menu. Too bad I don't drink for lunch. The food is alright. Definitely just an ALRIGHT. Maybe I was expecting too much? I would probably only go for drinks... and honestly I never go out for drinks.
(3)
Todd G.
Came here pretty hungry and sat at the bar for quicker service. It took about 10 min to get menu and probably another 15 to get order taken. Wasn't really that busy it just seemed understaffed and not real good customer service training here. One bartender was about 7 feet away making drinks and never looked up or acknowledged me until about 45 min in when I needed some more ketchup and waved her over. The food was fairly good but most likely not returning because of poor customer service.
(3)
Soo P.
Had the mahi mahi, which looked different than the one I buy from the grocery store. This was cut thick, would have been better thinner. The side items were good like the spinach, garbanzo beans and rice. I got a headache after eating the fish though, and it was kind of bland. I asked and was told they get it from vendors, and the supply is from the Gulf of Mexico. That's around the BP oil spill, isn't it? They said that it's supposed to be tested, but I wouldn't rely on that.
(2)
Kevin S.
I had high hopes for this place which is probably why I was unimpressed. went there for brunch this past Sunday and ordered the Filet & lobster Benedict. Yeah I thought damn that sounds soooo good. Lobster was a bit over done AND the yoke was not runny at all. i asked the server if the yoke was supposed to be runny and she said yes it is. I showed her well mine is not and next time if I come back I will request it to be runny even thought it is supposed to be.
(2)
P J.
Amazing food amazing service. Michael is an amazing server, very attentive. The salmon was outstanding & the appetizers were delicious. The service was key!
(5)
James K.
I thought the food was a bit over priced. Their bread is really good though. Service could've been better.
(3)
Adam O.
Came in for lunch and we ended up waiting longer to get our bill and pay it than we did waiting for our food.
(2)
Charlene N.
This is our new favorite hang-out. We like to sit at the bar. Violet, Bay and Maddie are terrific bartenders, very attentive and keep the bar in tip-top shape. The Blackberry Press Sangria is really good, on the sweet side, but still one of my favorite drinks. The fish and chips, bang bang shrimp and the Blue Cheese Chips are really good. The brunch is amazing with the unlimited passion fruit mimosa. As I said we prefer to sit at the bar instead of the table, better and more personal service. I have liked everything I've tried so far. It does get crowded so plan ahead. Parking is easy.
(5)
Susan K.
what terrible service!!! we just tried to pick up a to go order & sat waiting for 45 minutes! we just ended up walking out. maybe its because we were using a bogo deal that we received in the mail since we live across the way... the bogo is meant to attract residents nearby & make them regulars, right? FAIL.
After making a reservation online, and showing up on time, our table was still not ready 10 minutes past our reservation time. Upon inquiry, the hostess could not offer us a time we would be seated, and pointed out how busy the restaurant was for a Friday night. I acknowledged said busyness, and retorted that was why I made a reservation. After some discussion, I was informed my reservation was not a true reservation, but a way to be moved toward the top of the waiting list for a table. No table was actually reserved for me. We went elsewhere. And was seated immediately.
(1)
Ado S.
We were here for over 30minutes before any food or bread was ever served. We had to complain the the manager just to receive bread. The portions were beyond small. For $15 you get 2 bites of salmon. The server didn't get the order correct but refuse to change the order once the food came out. This is absolutely the worst dinning experience in had in years. Bad service and bad value don't come here.
(1)
Jim T.
Ah ....Bonefish. I so looked forward to eating there. With a lack on any good seafood restaurants in my area I was so happy to hear they were opening. Well, my hope of a good place was dashed against the rocks like a rudderless trawler. My dining partner and I made a reservation for dinner and arrived on time. We were greeted warmly and told that we would have to wait 20 minutes before a table was ready. No problem. I know they had only opened 3 weeks before and were probably working out the kinks. Our waiter arrived, a very nice young man, and took our order. We both ordered the steak and lobster tail with a salad. I tasted the salad and it was a bit bland (beets salad). I gave a quick, one turn grind on their salt shaker. As a warning, so much salt came out from that one turn it ruined the salad. Then came the steak and lobster. Both were tough, stringy and inedible. The steak, about the size of a hockey puck was ordered "medium". It was WAY overcooked and just not a good piece of meat to begin with. The lobster had zero flavor to it. We sent it back. I will say that the management person who came to our table was very nice and understanding. They did not charge us for anything except our cocktail. That's why I'm giving them 2 stars. I will try them again in a few months. Maybe things will get better.
(2)
Steph P.
2 lunch trips here so far: first visit was great with slow service, second was not great with efficient service. -Chowder was great both times. -Tacos today were pretty bad. The tilapia taco had something like half an ounce of fish in it, and the flavor of the filet in the second taco was amazing, but between the gristle and fat it was unchewable. Disappointing, but I'll try again.
(2)
Lisa S.
Just got back from dinner. Extremely disappointed. The service is just awful. You see your server when ur ordering after waiting forever and when ur getting your food maybe. I don't believe in name dropping, even though in this case it's been the last three times I've came. Why do I come back? Idk I love the bang bang shrimp. But honestly won't come here again. I ordered a salad, and friend ordered soup, how long does that seriously take???? We didn't get our food till almost an hour! For soup and salad! Our appetizer (bang shrimp) surprisingly came out fast but you would think the soup and salad would take a second. My chicken on my salad tasted burnt if I might add. I'm sure they might have other great food but I won't be coming around again to try it.
(1)
Kathy S.
There were 3 of us. The servers were good but not enough of them to handle the crowd there. We sat outside to avoid a wait, but they kept forgetting about us. They kept apologizing. We repeatedly asked for the wine we ordered. We got it about 40 minutes after getting there AFTER we were served our main course. The Lobster Thermador was served very cold and had to be returned. My Chicken Marsala was overcooked and dry and could not taste the Marsala at all. The fish was a large piece but again cold. Desert was the only thing good which is why the 2 stars. We were sorry to see this because we wanted so much another good restaurant in the area, but it seems they have to work on it. We may go back and just try cocktails and appetizers. If that works, I will update. Waiting in line for 30 to 60 minutes is not worth it unfortunately.
(2)
Jean S.
Yuk!! Got here at 11:15am, ordered 2 chicken wraps and fish tacos, 45 minutes to bring to table, reason for delay...., I substituted salmon for talapia in the tacos and it takes longer to cook the salmon??? Seriously?? It was just gross!! Poorly prepared, poor quality, super slow service!!
(1)
Robert K.
in three words, awful, awful, awful. Inept servers and cold food await you at this possibly the worst restaurant ever!
(1)
Ju Z.
Disappointing experience. The wait was close to 90 minutes on a Friday night for 3 people. Called at 5:30 and the next available reservation wasn't until 9. Anyhow, we went anyway because we want to give it a try. I ordered a cocktail while we waited and it was flavorless. Our sides of vegetables were served with unacceptable quality; the steamed asparagus were wilted and dry at the roots and the "steamed" broccoli were bitter and undercooked. We were told the manager was supposed to show up at our table to address the issue, but after 20 minutes and several apologies from the waitstaff, he was no where in sight. Finally, the dessert menu given to us had a SHOE print in the middle of it! I don't know if it was intentional or the lack of proper staff training, but it was given to us. Nevertheless, I find that holding a menu that had fell on the ground and stepped on appalled the rest of my appetite. I should have taken a picture of the menu. I'm giving this restaurant a two star because the friendliness of the hostesses and the wait staff. I'm not pleased or find their menu to be worth noting. It's just an upgraded Applebee's.
(2)
Tarah K.
My husband and I stopped in here for dinner because we were starving and thought it might somewhat resemble the California Fish Grill on Barranca. The menu looked promising. Service was fine. The food, however, was a little gross. Nothing was even remotely fresh. Slimy trout and soggy "tempura" style fish and chips. Everything was over-seasoned and unappetizing, right down to the "housemade lemonade," which tasted saccharine, as if brewed with Splenda. We were not surprised to learn it's owned by the same parent company that owns Outback, which is similarly pre-frozen and overpriced. Wish we had known this going in, but that's our bad. All that said, the bar looked like a decent place to grab a drink, but if they add as much sugar to their cocktails as they do to everything else, you might stick with beer and wine. Overall, if you like fresh ingredients, this place may have pleasant service, but it could end up a regrettable dining experience.
(1)
Karin M.
I took my brother for his birthday. The food was excellent and the server Ryan gave us the very best service. Ryan was very attentive and not rushed. He treated us like we were his only customers even though the place was full and the tables around us had people seated and gone a few rounds before we left. Needless to say we savored every minute of deliciousness fort he 3 hours we were there. This was an experience that cannot be duplicated.
(5)
Farooq K.
Great place to eat. Friendly staff. Excellent ambience. I had the angus burger and I know what you're thinking, a burger at a seafood joint? Yeah, I did it, and I don't have any regrets because it was delicious. Plus, I made sure our waiter wasn't going to drill me for ordering it. In fact, she said it was her favorite thing on the menu, so ha!
(4)
Sarah M.
Today was my first time visiting this new restaurant. It was pretty darn good. The service was great, the atmosphere was lively, and the food was enjoyable. The waiter used a tablet to take our order, which was cool, but a little slow. We visited at lunchtime and it was busy, but not overwhelming. The food was fresh and the portion size was perfect. I would definitely go back! The restaurant is small, so I wouldn't come here with a large group. In fact, the bar side and the restaurant side are about the same size! There is an outdoor patio, but the weather wasn't great today so it wasn't open. A great addition to the Tustin area! Easy to get to and plenty of parking!
(4)
Jill B.
I had never been to bonefish grill before but needed a local restaurant. bonefish had 3.5 yelp stars so we almost didn't come but im so glad we did!!!!!!!!!!!! . Im writing this review just to help their yelp review because it was so great. Im definitely coming back yum yummmmmsssss
(5)
kenny e.
As a pescetarian it was with great anticipation that I watched this Bonefish Grill erected in Tustin Marketplace. I finally went there to celebrate my birthday with some friends who enjoy surf and turf so we thought we were all in for a great meal, not what wound up being an episode worthy of Kitchen Nightmares. Where do I begin? I'll start with my server who shall remain anonymous. When one of my friends asked them if they prefer to be called a server or a waiter they said neither and proclaimed that here at Bonefish they're called "anglers". At first I found this perplexing, were they hinting that they actually had a hand in reeling in the catch of the day? Or was it a reference to them having about as much personality as a sea slug? And despite the fact that all the "anglers" wear smart looking chef coats I was more than a little skeptical of their culinary knowledge and after quizzing ours about the ingredients and cooking methods of the dishes we ordered I wouldn't trust this person to make me a s'more. The drinks were satisfactory but as for the food that eventually arrived what can I say, the shrimp was stringy, the grilled fish poorly seasoned and even my friends' steaks had been under cooked and had to be sent back, one of them not once but twice. All in all it was a dismal evening and after shouting to hear each other for the better part of two hours because the dining room is so noisy the following morning we were all hoarse. The best part of the night was being spared having to listen to the "anglers" croon "Happy Birthday" to me. Anyway at least it was a memorable birthday but unless this place undergoes a makeover by Gordon Ramsey none of us will be returning.
(1)
Marisol R.
First time at Bonefish...my husband and I went for lunch. There wasn't a wait, which was nice, however that was the best of our experience. Ordered an Arnold Palmer...how can you mess that up...iced tea and lemonade. It was tasteless! My husband ordered the crab cakes, which were highly recommended by the waitress because they are 90% crab meat. She also asked if he wanted 1 or 2 cakes, so we asked if they were big and she replied that they were a good size. With that, he asked for 2 to be on the safe side...he was hungry. I ordered the star option on the menu...apparently a customer favorite, Lily's Salmon with a side cup of corn chowder with lump crab. When the food came, we had a good laugh because the 2 crab cakes were each the size of a silver dollar. My husband actually made the comment to the waitress that he must have received the appetizer portion by mistake. She seriously replied that they were that size normally. A bit of a mistake on her part to say they were a "good" size. My salmon was bland and blah...wasn't sure what all the "customer favorite" buzz was about. I've had much better at a less stuffy place. And the corn chowder with lump crab...well, I'm assuming they forgot the lump crab...I had corn chowder and it was just "ok"! Overall, too pricey for the actual food you are getting! Won't be going back!
(1)
Jennifer R.
I noticed other reviewers had the same issue with this restaurant. I ordered the grilled fish of t-he day, which was "rock fish." The portion was so small, it looked like a child's plate. At $15.00, for lunch, I expected more. It came with a side of Asian slaw, which was under dressed and not very tasty. The meal came on a very small plate. (Almost as if they were trying to disguise the small portion.) We complained to the manager who said she would check on the chef to make sure he was "cutting appropriate sized servings." Not sure I would go back.
(2)
Lisa E.
Really enjoyed our evening at Bonefish. The bartenders were friendly (their version of the Dirty Martini was divine), the host staff was nice, and our server was not only nice, but knowledgeable. Such a treat to have someone actually know the menu and make recommendations - and not get offended when you don't take all of them. We sat in a 4-top in the Bar area, which was perfect for our double date night. (Imagine two 30-something couples who have young children, sitters at home, and enjoy generous pours and multiple courses - that's us). We like the atmosphere in the bar - it was upbeat without being obnoxiously loud. The food was great, and the value even better. Tustin Marketplace made the right call in getting Bonefish here. With all the cost-conscious yet discerning palettes in the immediate area, I'm sure they will become a fixture.
(4)
Janice C.
Great experience! Amazing cocktails, grapefruit martini and mango martini I highly suggest! We couldn't decide between the sea bass and mahi, luckily the manager was taking our order at the bar and offered to give us the sea bass free because it was our first time and we were having such a hard time! Both amazing! Our other plate was shrimp and scallops again good! The soup corn chowder w crab was so good! We couldn't date order dessert bc we were so full! This is deffffff our new spot for drinks and dinner fork date night! Thanks for the great food and drinks!
(5)
Diana C.
Came here for my dad's birthday lunch and was very disappointed in bonefish. Service: The lunch menu was limited, and I chose to order something off the dinner menu instead. The waitress was extremely rude and seemed annoyed to be helping us even though the restaurant was practically empty at 2pm on a Saturday. I paid in mostly cash and asked her to charge the rest to the card and she decided to open the check in front of my guests and charge me right at the table- she left the receipt at the table and walked away, when I opened the receipt she over charged my card by $20. When I followed her to confront her she said I only gave $40 when I had given her $60. She pulled the cash from her pocket at sure enough I had giver her$60!!! Food: the bang bang shrimp were good, not outstanding but good. Filet mignon was dry over cooked and not seasoned. Imperial fish was drenched in sauce to make taste good. Fish tacos were okay but lacked salsa. California fish grille is 5mins down the road and x1000 better. Don't waste your $$$ here.
(1)
Sunny S.
Their bang bang shrimp is fantastic. Overall service was good but little slow. Hey they just opened 2 days ago so no complaints. Will give them my business again!
(4)
Eric M.
After burying the former restaurant like it was Carrie White's house, a new building was erected to serve not only fish but chicken as well. However the cost of the new building is clearly part of your meal. The salad was no bigger than one at one of those 24 hour places but was twice the price. The food was so-so with a distinct burp factor, perhaps a 6 on that scale. For $35 I could'a had funds to try that sliver of key line pie at a cheaper restaurant.
(3)
Stacey B.
I ordered the rockfish and mango salsa with a side of cous cous. It was the fish of the day on the lunch special. Well worth the price and very delicious!
(5)
Alana T.
Our dinner tonight here was fabulous, the food was great, but Jared, our server was the best!! This guy anticipated all our needs before we even asked for something and was funny, congenial and made dining at this restaurant like eating in someone's home. Request him if you have the chance. Donna, the Manager was also very nice and made a point of coming over and introducing herself as recently being transferred from their corporate location in Tampa. The bang bang shrimp was delicious and a must order for the happy hour special price, unbelivable, so fresh, tasty and an exceptional dish. My shrimp tacos like no place else and the pad Thai was better then any Thai restaurant I tried just loaded with shrimp and so much flavor. The happy hour drink specials are the cheapest prices anywhere for "hot shelf" vodka and the best wines. This place is a must try, there was nothing negative whatsoever to even mention. I'll be there next week and requesting Jared!!! A+ rating
(5)
Jen K.
Service was good, food was disappointing. Got the dinner for two which was the filet and lobster. First of all the size of the filet were different. Second they do not know how to cook it right. Husband asked for medium rare and his was rare and cold. Mine was flattened out, burnt and dry. Everyone in out party was disappointed. We expected so much better, especially considering they say they are the same company as Flemings and Roy's.
(2)
Joe C.
Went to Bonefish for my wife's birthday. We got seated right away but it kind of went downhill from there. The waitress might have been new, but she did not know the menu. When we asked for a recommendation, she explained she didn't like "fishy fish" herself but the pork was good. We asked about vegetables with the ahi, she said carrots and green onions, so we ordered a side of asparagus for a green...then broccoli came on the plate. The ahi was rolled in sesame seeds, another disappointing surprise. So Bonefish replaced it with a salmon that was decent but I expected more for the price. I ordered a Kobe burger medium to medium rare. It was RARE. I sent it back and they replaced it also. The second burger was pretty good. We were there from right before 5:00 and left at almost 7:00. An apology was all we got...nothing to lure us to give them a second chance. So we won't!
(2)
Kelly T.
Overall experience was quite good. Nice ambience and comfortable seating which incidentally is important to me. Place was busy early on a thurs evening but it's new and everyone wants to try it out. Staff was outgoing and friendly. They can accommodate kids well which was nice as we brought our 5 y/o. Service was good but just a little slow. Not a big issue though. Food was above average to excellent. Swordfish very fresh and cooked properly. Bang bang shrimp appetizer was good but too much sauce for me. Kind of a spicy chili mayo sauce. Would have been better dry I think. Pecan crusted trout was better than expected as I am not a trout fan but it was the larger tastier trout. Jo Jo was our waitress and she was very attentive and professional. Well managed and comfortable so I'll def come back.
(4)
Alex O.
Menu is too much of a mix. Food was ok, nothing special. It was not worth the cost. Service slow, waitress was just going thru motions, they have a bar area with Tv, when asked who is winning the game, I was told by the waitress "don't know don't care." I guess it did not matter if the customer did. A one time stop, you can do better at another restaurant. Like I said, tried it once, 2nd try would be when there are no other choices including fast food.
(2)
Maria G.
Went in on Sunday at about 6pm. There was a 45 min wait with first come first serve at the bar and "lounge" area. The layout of the restaurant is very strange. Its so small and the table aren't arranged very well. Also, another weird thing is that everything in the bar area is self seating except for the booths?? Really doesnt make much sense. We grabbed a couple of seats at the bar as soon as they opened up after waiting for about 30 min. The bar staff is very friendly. They ask you for your name (according to them they want to get to know all of their customers personally) but then never referr to you by your name again. Kind of strange but whatever. The bread and pesto are awesome. I got the pork chop with fontina cheese and marsala sauce with garlic whipped potato. Very tasty. The hubs got steak and crabcake. The crabcake was way fishy tasting. Overall it was alright. I may be back.
(3)
Mauricio H.
I really like this place! Even though it's a sea food restaurant and the food is excellentI always order filet mignon.
(5)
Justme O.
Terrible service waitress had an attitude waited for 20 minutes for her to take our order and another 35 minutes to get our food and our drinks did not get filled the entire time.
(1)
Chris F.
Tried this place with my girlfriend while waiting for our dog to get groomed. It's a great addition to the selection of restaurants in the area! We came during dinner time. Service was excellent. Our server was very polite and friendly. We started with the bang bang shrimp and I think it was lobster chowder soup. It was delicious! For the main entree we tried the Fish Sandwich and Kobe Burger. Not exactly mind blowing stuff but overall delicious. Will definitely be coming back here to try out the other items on the menu.
(4)
Amy A.
Delicious food and excellent service!! Went to Bonefish Grill on opening weekend and had bang bang shrimp (yumm!) And Chilean sea bass (amazing)! Drinks were reasonably priced and tasty. Our waiter, Will, was awesome - very attentive and personable - one of the best waiters we've had in years. He even shook my husband's hand, very professional. I appreciate the excellent service and amazing food - will be back soon!
(5)
Es Y.
Awesome! Delicious! Great service. Everything tasted fab!! Great service on a busy friday night.
(5)
Tim J.
Been there a couple of times and food is very good. But I have given the staff enough excuses to think it will get better each time. But the service is terrible! The hostesses are the worst and most uneducated I've seen for a higher end restaurant. When we have a reservation, they don't seat us on time. Even when we point out there is an open table, they look at us like it's not there. One time, someone walked to a table and sat themselves and they let them stay. Once a 30 min. quoted wait time was over 1 hr before they sat us. And hostesses were annoyed that we were inquiring. Waitresses are nice/cordial but you have to ask for refills. Ask for additional bread if you go through your first round. On a weekend, food times have been incredibly long and at certain points, our waitress is no where to be found in the restaurant. I wish at some point the would put competent staff at the front and in waiting tables. Being nice at the beginning without any service during and after is just such a letdown. The place is always crowded which the food is very good but not cheap (glass of wine was $15). But maybe like Dick's Last Resort, they are going with the rude and low end service to customers as their theme. With so many fish places popping up, at some point it will affect their business. Now that TAPS is coming in down the street at Irvine Mktplce, I won't have to depend on this place for seafood.
Came for first time for happy hour. place was busy but drinks were good. had the stuffed tilapia and lillys chicken with goat cheese n spinach. both dishes were delicious. definitely returning to taste more items on menu. place gets packed so getin by 5. happy hour end at 6:30.
(4)
Ming C.
Been here a few times now and I wanna say the place has great food and their specialty martini is is awesome. The lobster sliders are heaven. With that said, lets get to their service. I came here with a few coworkers and were seated within 5 mins time. After we were seated, our server came and rambled off the specials for the day. One of my coworkers wanted to ask her about the Tuesday lobster special and all of sudden our server said "mam, I'll get to that in a second" in a stern voice like a DMV employee. Then she goes on to tell us about all the specials that didn't even pertain to the time or day we were eating there. I was thinking, when the hell is she gonna stop talking and let me order my food. I only had about an hour to eat there. So finally we get to order our food and she left. 10 min later, she came back with our drinks and appetizer. 30mins goes by after that and nothing, then 40min, finally when it hit the 50min mark, I asked for the manager. I explained to him that we have been there for well over an hour and still no food for any of us. finally I see our server walking over to us with a few of her friends bringing all of our food. I told her, she needs to just take that stuff back. We are late and have to leave. The manager then proceeds to apologize and offered everything we ordered on the house so they packed it all up to-go for us. Our server came to our table before we left to apologize and explained that she had forgotten to input our order into the kitchen. Wow. I went there another time for happy hour and was kinda shocked by what happened while I was there. So me and and friend of mine got there and the place was completely packed. We walked around the bar area to find a seat and a nice couple offered the open seats at their table so we sat down. A server came and took our order and after a while, the couple that offered the open seats left so not there are two open seats at our table. Since there are two open seats at our table, a older couple decided to ask if they can sit with us. We told them no problem, we would love the extra company. As soon as they sat down, the server came and told them they cant sit there since the tables are reserved seating. I told her we didn't mind and we didn't have a reservation either. She told the couple "Sorry" and they left. I'm not sure if that is good customer service and building a good re-pore with customers. I think its just messed up. What do they think this place is? The Beverly hills country club?? Geez. Like I said the food and drinks are great but the service is bunk. If you don't mind bad service. give it a shot.
(2)
Darren S.
We are so happy that this new restaurant opened up. We had the crab cakes for starters. My 5 year old daughter loved them! My wife loved the pomegranate martini. Really smooth. Great ambiance, great food, and at great prices! Well done... We will be back.
(5)
Jennifer C.
Slow service and oily food. Just another bad chain restaurant in Tustin/ Irvine. I would not go back.
(2)
Jenny B.
The food was ok to be honest not the best we have ever had. The service was ok too. I think for their portions they charge a lot. My son's (4 year old) Tilapia was tiny at $6.40 and when we wanted lemonade they added another $3.50 basically making is kids meal $10. I am not sure I would come back based on their inflated prices in Irvine strip mall
(3)
Max A.
Decided to come here during weekday for lunch after seeing that it opened not too long ago. Arrived and was immediately greeted and seated. The atmosphere was buzzing with lively conversations. The service was great and friendly. Our server was helpful and knowledgeable of the menu and specials. We ordered the bang bang shrimp for an appetizer and grilled fish of the day for entree. Bang bang shrimp was delicious. it was spicy and savory and had a great bite to it from the breading. The fish of the day was mahi mahi and it was decent. grilled and had the pesto sauce, which felt very much like an after thought. came with Parmesan fries which were what you'd expect. just fries with Parmesan. overall a pretty good meal. would come back for the bang bang shrimp. probably will order the po boy next time.
(3)
Doug D.
We went here for lunch and we were starving. It was 11:30am and pretty slow, but filled up as we were leaving. This was a great lunch and we ordered a ton off the menu. As far as cocktails go, I had a Paloma and a Black Cherry Guava Mojito. Both were very good, but I preferred the Mojito. My brother had a Mango sidecar and said it was fantastic. For apps we had the hummus and the bang bang shrimp. The shrimp was a star of the meal. Very generous portion for the price. The hummus was ok, it needed more roasted tomatoes, and the chips it is served with are average at best. The entrees were a Kobe burger with egg for my brother. He said it was one of the best he has ever had. I had the imperial tilapia. It was great once I got to the center 2 or three bites...so distribution could be better. We split French toast for dessert. It was good, but the portion was a little underwhelming. Service was ok, but some prebussing would have been appreciated. Lots of empty plates left. Overall a very good experience.
(4)
Dan W.
First off I love to eat at the Bonefish Grill. The food is always great!! I am concerned about the service away from the bar. Two times I have had to sit at the tables as the bar was full. Both times the service was the worst ever. I arrived and was brought a beer before i had even ordered. I know this would be great if it was a beer I liked. then a Wine came and yes I like wine but I did not order yet. What was going on?? I finally got service and ordered, now I wish I had kept that first beer. I ordered Soup and a fish dinner. I finally had to go to the bar when a seat opened up. I finally got my drink and my soup came. not a minute later my fish came. What??? not time to enjoy the soup. Well let me tell you, I did not enjoy this visit to the Bonefish Grill at all. Nothing went well. At least the Bar tender Maddie helped me out and get my situation under control and apologized for the bad service I had received. This did not make it right but was good for someone to say it. I have returned to eat at Bonefish Grill again and sat at the bar where I did receive Great Service!!! I would still recommend Bonefish Grill to everybody but sit in the Dining Room or at the bar. Tour at your own risk sitting in the bar at a table as the service there is questionable for sure! At least the food is GREAT!!!
(4)
Jack T.
I was looking forward to a big selection of fish, but was a little disappointed in who little selection there was. It's no bluefin or kings fish house. Ambience was nice. I sat at the bar. The bartender was pleasant. I believe it needs more fish options and was to prepare it. Their bang bang shrimp was good though. I did have the red snapper prepared with mango salsa. Very good! Bathrooms were exquisitely clean.
(4)
Jan P.
Tried this out for the first time around 7:45 on a Monday night. There were not many people there. Waiter came promptly and we ordered 2 glasses of wine from their featured menu which they were out of. The bread came which was very good with dipping oil. We ordered one chilean sea bass and one trout. Our salads came and were very good, however, a manager type I think dropped off the salads and I mean literally almost dropped them on the table - he was in such a rush. We barely were 1/3 through the salads when he arrived again with the entrees which were very hot and he set them down again in a rush. We moved our salads out of the way afraid that the entrees would get cold while we finished. The waiter reappeared and set the desert menu on the table again as we were still working through the entrees and the other half of our salads. Espressos were very small - desert so so....the waiter arrived with an after dinner drink apologizing for not asking how it should be served. I would say the service was fair, totally rushed and not up to par for the prices. The Chilean sea bass was very small for the $30 price although my client said it was very good and my trout was fine except for a few bones. King Fish and Citrus City Grille in Orange are much better value and class. Could have been an off night but really no excuse from the food deliverer manager or the waiter who was not very present except to drop off menus and the check. The hostess was by far the most professional and thoughtful in explaining the menu selections. At $130 for two I would not go here again.
(3)
Vicky K.
I looooove this place! The food here was soo good and the drinks were even better. The prices are normal but since it is a new place it is crowded. We were lucky enough to score some great seats but saw many others waiting for their tables. It was a few girlfriends just some cocktails and nibbling on their appz. I had oysters which I thought were very fresh! We got the Bang Bang shrimp, Ceviche and a few other dishes and the bread! Drool.. we has like 3 loafs of those. Keep it coming plz!
(5)
Michael S.
Bonefish Grill at Tustin marketplace, 5 Fwy & Jamboree is a special dining experience. Waiter Ryan made my Birthday celebration extra special, not rushing us while we enjoyed appetizers & wine before ordering fresh swordfish and shrimp-scallops. Food was full of flavor, fresh not frozen. We were pleasantly surprised with seasonal garbanzo beans served warm with bits of sausage, very flavorful. Customer service & ambience was excellent. I enjoyed my first visit to Bonefish Grill. Go early it gets busy. Thanks again to Ryan for being so attentive & professional.
(5)
Danielle D.
A surprise gem...I have been watching this restaurant take form since it is right around the block from me. The ambiance was just what I was looking for. We were seated in a timely fashion. After looking at the menu I had an idea what I was going to have, but always love to hear from the servers what they recommend. Our server, Will, had an amazing personality. He was charming, friendly, and knew the menu well. He even suggest things that would compliment our entree. At first I wasn't sure when he recommended the pecan encrusted parmesan trout, but wow was I happy I listened to him. Thanks again Will for the great experience for my first time here.
(5)
Joyce H.
This was my first visit. When I walked in a lady walking by a table greeted me, I had no idea who she was since she was wearing street clothes, nothing to designate she worked there. I ordered and stood there for 25 minutes, or more, to get my order. No chair, no offer of water, for that amount of time it is too long. I was just about ready to ask the hostess about my order when she had some check on it. I asked her why so long and she said to go always takes that long, which doesn't make sense. I've worked in restaurants, the kitchen isn't always predictable. I mentioned that I hoped my food would be hot, she said of course. She said the kitchen doesn't have a way to notify when a to go order is ready, that the manager sometimes brings it up if the mgr sees it. Well I got my food, it was barely warm. I had ordered scalloped potatoes and didn't notice until later, I got whipped potatoes. I had checked before I left to make sure they included utensils, I had seen some black plastic so thought it was done. They had included 2 soup spoons, ???? I just called the restaurant and was told to call back at 3:30 since scalloped potatoes aren't served until dinner. What does that have to do with resolving my problem? So another phone call? A friend recommended Bonefish, my experience is not very good.
(3)
Christian C.
First impressions are critical. Unfortunately, however good others may have spoken of this eatery, I was far from impressed. The food took 30 minutes to come out when there was hardly anyone in the restaurant. Not to mention high prices for average quality food with minimal quantity. There are many better replacements for such an establishment. Stay away from here.
(1)
Jackie N.
Came here today for an anniversary dinner. Super packed with an hour wait with the pager but we were lucky enough to find seats in the community area near the bar. Food and service (Chad!) was great!! Very surprising for less than a week of being open. We ordered the tilapia sandwich as well as tilapia imperial with the pumpkin ravioli. The imperial and ravioli were amazing! The tilapia sandwich was great as well especially with the brioche bun. Both tilapia dishes were perfectly grilled. Also ordered blackberry elixer(on the specials menu) with the espresso martini. Boyfriend loved the martini more but the elixer was my favorite! Will definitely be back.
(5)
bob m.
We went to the restaurant this evening and had a wonderful experience there. We started with the Bang Bang Shrimp which was delicious. My wife had the crab cakes and I had the Tilapia. Both were very good, They were accompanied with AuGratin potatoes and spaghetti squash. The portions were adequate and the presentation were good.
(5)
Joanne S.
Not sure why reviews were low for this restaurant. We loved everything from the ambiance, food, and service. It is pricey 2 entrees (tuna, rice, veggies and sea bass pesto w/ quinoa), kids mac&cheese w/ fries, 2 sodas and a half price appetizer (bang bang shrimp) for about $90 (including a 20% tip) but it was tasty and we'd go back. Will E is awesome....my son couldn't stop commenting on his service and my son is 7. We all appreciate good service :)
(5)
J L.
Went for first time at lunch. Server was extremely nice, kept asking if we had time constraints; however, lunch took over 30 minutes to be delivered to our table. We ordered salads and they were prepared wrong and with no dressing. I agree with other reviewers they need to work out the kinks.
(3)
Audrey T.
1 star for good food however terrible bartending servers. No bread, No specials menus, No good service. This place gives BFG a bad wrap... Back to Florida where the Real BFG knows how to handle the biz.
(1)
Jose G.
Had dinner as a group of 8. The food just ok but the service was just terrible. The waiters were disorganized, inattentive and slow, slow slow. Our food arrived in bits and pieces so we did not eat as a group. Two dinners not only arrived late but were not what was ordered and had to be sent back. I've dined at the Bonefish Grill in South Carolina, New Jersey and Las Vegas and all were first rate. Sadly place this was simply awful and I will not return.
(2)
Sandra L.
This is my first time to Bonefish Grill and have excited they are on the west coast! I tried going to Bonefish in Florida (where they originated from), but never made it. This establishment has been open for about a month or so. It used to be the Black Angus but they tore it down and rebuilt and remodeled it. We sat at the bar and Chad greeted us with a warm welcome. He told us about the happy hour specials but when we asked Maddie, she said happy hour wine was limited as her manager told her to push certain ones they are trying to get rid of. I was shocked when she told us that. C'mon, word it a little better. She was a little rough around the edges. Happy hour drinks are $1 off draft. Wines are whatever the manager wants to push. Happy hour food was ceviche, bang bang chicken and maybe one more thing. After we received the complimentary bread & butter, Chad brought us a complimentary seared tuna compliments of the Chef. I was really impressed. The tuna was perfectly seared and had a nice sauce to go with it. My Chilean Sea Bass dish was excellent. I would order it again. I tried my friend's swordfish and it was astonishingly moist! The pan seared trout was a very large portion and it was good, but nothing spectacular. My friend said the crab corn chowder was pretty good. Bar area seats 50 total. Of those bar seats are about 20 seats that are actually at the bar. If you come on a busy night, you'll have to wait outside or stand at the highball tables near the bar. There's no waiting area. The flow of the space is kinda funky. The ambiance reminds me of Flemings. This is probably the case as Flemings, Bonefish, Outback, Carrabas and Roy's all belong to Bloomin Brands. Anyways, the food is good here and I'd come back.
(5)
Oscar R.
Had a business meeting and the manager kindly introduced herself and walked me to a quiet table in which our companies conducted business. Great shrimp tacos! Great service from manager Deb.
(5)
Katheryn S.
I went back to Bonefish in December with 2 friends. The service was excellent. The food is good, not great, but I did enjoy my time there. It was during the holidays and the restaurant was decorated beautifully. I would return for cocktails and appetizers. They also had great deals on their specials.
(3)
Steve G.
I'm surprised by some of the low ratings for this place. My wife and I went last night for the first time and had a fantastic experience. We started at the bar where we met Donna the manager. She introduced herself, the bartender Danielle and asked our names. This introduction is lost in CA compared to other parts of the country and the world. Its a welcoming touch that really sets the right tone for the experience/evening. Danielle then proceeded to mix up a proper Old Fashioned, something I find that most bartenders under the age of 50 are challenged to pull off. It was the perfect mix of flavors: good bourbon, sweetness and bitters. I asked and Danielle was helpful with opinions on menu items and happy hours specials and days that will surely bring us back. Hostess Michelle then escorted us to our corner booth and spent 5+ minutes with us talking about some of her favorite things on the menu. Knowledgeable, super-friendly and you can really tell she likes what she is doing...not the usual hostess that just drops you off. She even came back to the table after dinner when she was off duty because she noticed we ordered a couple of items she recommended and wanted to know how we liked them. Our server was Jo Jo, Joanne on the ticket. Jo Jo was the right mix personality and passion for food and her work. She couldn't have taken better care of us and I noticed she was super attentive with all of the tables she was serving. Again, top to bottom everyone seemed to really want to be there. Even the busser had a big smile on his face when clearing our table. The Food: Ask for the bread. Warm, soft and served with an oily pesto thats addictive. If you've been to Wood Ranch and had their rolls...similar to those. We had the Ahi Tuna Sashimi; it was average and easily the worst thing we had; we'll try the Bang Bang Shrimp next time. We also started with a half dozen oysters. Big, tender and fresh and a good value at least in CA terms. My wife ordered the Chilean Seabass with the mango salsa. Cooked over wood it had a perfect crust outside with that classic moist and delicate fish inside. Seabass is my wife's go to dish at a fish house and this was one of the best she had ever eaten. Michelle had sold me on the ribeye steak medium rare with the truffle butter sauce. What a great call! So tender, great flavor...better than most steaks I have had at much pricier steak houses. The service was impeccable, the food was very good and a great value. We cannot wait to go back.
(5)
Grace C.
Bonefish Grill Great service Plenty parking in same strip mall as REI and IN-n-Out 1. Shrimp tacos- 3 of them. Plenty of shrimp. Seasoning was tasty though it and the fried batter may have taken away from the taste of the shrimp. 2. Corn chowder- delicious. Not much crab in soup. 3 lunch combo w 2 tacos- chicken was good. Steak was a little dry and flavorless. 4. Key lime pie- i rarely eat this, but i like how they dont use artificial green coloring. The pecan crust and the bland whip cream balanced out the sour tangy taste of the pie.
(4)
Steph M.
I first tried this place when I was in Colorado... It was amazing. This place was good when it first opened, but I would have to say very disappointed with tonight's drinks and dinner. When they are out of an ingredient to make a specific drink on the menu you they should tell you first. Also they had two separate small menus advertising the Tuesday Tales menu and the Steak with Lobster Thermador was listed at $14.99 on one and $16.99 on the other. When we got the bill they charged us $24.99. They did adjust it but the dish was not even worth the $16.99. The steak was was to mushy no flavor. This will be our last time here. House of Big Fish and Ice Cold beer in Laguna is the place to go. Will never be back over priced for the quality of food.
(2)
James R.
Pretty decent quality food and the prices were about right. We had the Bang Bang shrimp or something like that, the filet mignon tacos, their clam chowder soup and I had their lump crab cakes.
(3)
FoodLover G.
Ambiance nice. I like the bar with the garage doors. Started with ceviche. It needed a little bit more lime but overall it was fresh and good. Serving it with cut limes would have been perfect. I'm also enjoying a glass of Sonoma Cutrer Chardonney. Great Shrimp Po Boy sandwich. The shrimp were cooked perfectly and lightly battered which was nice. The pesto cous cous was a perfect match as the side dish. My wife had the Spring Fettucine and it tasted very fresh. The pasta could have been a little more al dente but that is just a personal preference. Looking forward to trying the Macadamia Nut Brownie. Well I always make the mistake of pushing my luck and should have left the last taste as the sandwich. Good dessert but nothing special.
(3)
Marianne D.
I like seafood, and I was excited to see Bonefish Grill when I drove by the other day, so I visited at the first chance. While the ambiance was pleasant, the wait staff was efficient and friendly and our drinks were kept filled, the food was just good (not remarkable). Will be back when in the area, but won't make a special trip from Huntington Beach.
(4)
Godfrey Y.
Honestly, I was very disappointed in the food we ordered. We order the fish tacos, The Ahi Tuna Sashimi, Maryland crab cakes and the Wagyu Beef + ginger potstickers. The fish tacos were bland. Even the added salsa/chopped veggies could not stimulate any flavor to come forward. The Ahi Tuna Sashimi did not meet my expectations. Sashimi isn't cooked or seared with a butane torch. You could taste the butane even if you dipped the seared tuna in the soy sauce and added pieces of ginger with it. The Maryland crab cakes were also bland. I have eaten Maryland crab cakes throughout the Northeast and even here in Southern California but these were flavorless. The wagyu beef and ginger potstickers were completely too salty. The salt was on overload. It is up to you to try the restaurant. I know things can go wrong at restaurants but every dish we ordered was not good. We happen to be shopping at the Best Buy and we wanted to have a lite dinner of appetizers. We found the decor to be nice and the seating to be comfortable and the staff to be very attentive and nice. What we ordered was a disappointment. I wanted to voice my dissatisfaction with the Manager but wife told me to respond on yelp.
(1)
Taylor S.
Came here for happy hour with some girlfriends. Good prices for good wine and good prices of appetizers. My one issue was our waiter. He was rude, dull and forgetful. He first forgot our order of chips. It took so long to find him that we were done with our other appetizers before he came around and we mentioned the chips. He didn't appologize, only said that he thought we had them? haha...anyway, we cancelled the chips. He continuously came to ask us if we were ready to order entrees and seemed bothered when we wanted more time to chat. When we ordered our entrees he forgot our soup. Again, when I mentioned it to him, no apology he just rushed away and grabbed the soup.The food was delicious, especially the mussels. I am giving 4 stars because i loved the environment and the food, just not my waiter. I wouldn't want one dull bird to kill it for the whole establishment though so four stars it is. I will be back and hopefully won't be sat in his section! (I will ask to be moved PS)
(4)
Stuart M.
So the first couple of times I came here it was good. The design of the restaurant & bar was hip and fun. The food was always so so but it is a chain and you get what you pay for. So today (Sunday) my wife and I go in and the wheels fell off. I can't tell you what the food was like because we walked out. The service was terrible, slow and inattentive, honestly it felt like we inconvenienced the staff by being there. The ultimate was when the manager got in my face and lectured me because i got fed up of waiting for our drinks and went over and picked them up off the bar myself. Needless to say, we won't be going back.
(1)
Sydney G.
Food was great. Service was horrible and you could barely walk sideways without bumping into someone. very unsafe and irritating to have to talk over everyone. We could barely hear our server. waited too long to get out food. There were way too many people bringing food out to the wrong people at the table. The Server couldn't even remember who ordered what. if you go here expect loud overcrowded place with forgetful servers.
(2)
Larry D.
I'll get the good out of the way first. The food was tasty, granted they actually bring you what you order. The shrimp appetizer was solid as was the red pepper soup. Both of our main entrees, after some correction, provided a nice size lunch portion with some spice to boot. I could very easily go on and on about the bad but I'll be concise. The staff are meandering around looking lost with at least 10-15 "anglers" doing absolutely nothing but looking busy. A couple managers wandered around and tried to smooth things over with quite a few unsatisfied tables. Our orders were totally wrong. Wrong fish used in the sandwich, tacos requested with no sour cream came drenched in it, and the appetizer soup came after the meal. Our server was very apologetic and kind but without structure and managment cracking the whip around here this place will struggle.
(2)
Rita P.
I would like to preface this review by stating this was not my first time frequenting a Bonefish establishment. I have been more than a dozen times to the location in Murfreesboro, TN and each time the food was amazing. I did not experience the same service or food at this location. I made a reservation as it was a Birthday celebration. It started with them offering me the best table in the house next to the bathroom. Needless to say I asked for an alternate choice which was only slightly better than the first. It only got worse when I received my meal. The red snapper was mealy and inedible. To be honest not really sure it was red snapper. They made the meal for me a second time and even though I thought it couldn't get worse it did, the fish was now rubbery and I couldn't even cut through it due to being possibly frozen and not thawed, hard to say. Either way I sent it back and decided to end my experience I would not recommend anyone going to this location as it does not at all represent the brand well.
(1)
Dan M.
First of all, the Bang Bang Shrimp are good. Unfortunately the poor staff will make you think twice about coming back. After waiting over 45 minutes to be seated, the hostess whose first name starts with W tried to seat the four of us including my 9 month pregnant daughter in a booth meant for two people. When we asked to be seated in a 4 person booth (as there were several open) she started to argue and then said DO WANT YOU WANT. After finally being allowed to sit in the larger booth, we did not see a waiter for over 30 minutes. Finally, after stopping a passing waiter to beg for service we were told that the hostess had failed to let them know we needed service. The waiter offered to speak to the manager as we also didn't have menus, or the daily special, or silverware. However the manager never showed up either. The management of this restaurant desperately needs to address the poor attitude of the staff, particularly the hostess, because they have decent food but the price you have to endure is hardly worth it.
calamari app was terrible, over breaded like fried chicken and really tough and chewy. the worst I've ever had. my son had fish tacos, served a piece of fish in them with huge bloodline, terrible. wife had shrimp tacos not bad. waiter forgot my salad or didn't hear me order it..save the $$$$...go to in n out next door.
(1)
Bri D.
I was a fan of Bonefish Grill when I stumbled on the place in Florida. I had a great experience (food and service were fantastic). I was a little disappointed in my experience this time. The hosts were really sweet! Our service wasn't amazing at the table. The food was good minus our starter salad (although the portions are very small for the price). It had little black hairs in it and I had to ask the server later to take it off the bill (disappointed no manager followed up). He also forgot a few things we asked for, didn't do refills (and it was just water). Another sweet server actually noticed the water when I pulled him aside to ask for bread. He also was happy to get me a roll up when I asked (lost mine at the beginning when I used it to kill a fly). It was awkward when the bill came and it would have been nice to have a manager follow up. As someone who trains in the industry these types of things don't go unnoticed.
(2)
V. H.
I hope the management read the comments here. I was surprised to see 3.5 stars when I was searching for the address through Yelp. I had very good experience in their Florida ones a few times and I would rate 4.5 to 5 stars there. My family there all rave about Bonefish Grill there. Anyway I decided to try one here near me thinking after much time has past, the new restaurant should run smoothly. I have been in restaurant business on and off for closed to 20 years with family owned business so I know what it takes. 1) The seating and wait was terrible, unnecessary and confusing. There were empty tables (a big table set for 10 and couple other set but empty tables) in dining room but was told they were reserved. So I was told the wait time was 20 mins but I also waited at the bar area since it is first come first served. Then I got a booth after 10 mins at the bar area but was told the booth side belongs to the dining room seating but the girl did not tell us in the first place clearly while we were waiting. Then, it was our turn of our table anyway so I thought it did not matter. Guess what, we were led to the same table we were waiting on in the bar area anyway. Oh well ... It did not get any better. 2) Service was slow, the pregnant waitress (I think) is not too sharp. Bought only one water even I ordered 2, then took orders from other 2 tables came after us. So it took much longer time at this point to put in our order and drink. The worst is the table come after us bribed the waitress to get the table next to us which was supposed to be followed from the wait list. Of course, she took great care of this table first. We ordered a soda, obviously she forgot about it also. I had to remind her. It took about 15 minutes to get a soda? Then, she missed a soup and I reminded her but she said we did not order it. We ordered clearly but she screwed up without apologizing it. Rule of thumb, even if the customer missed it, just apologize and get the soup or the item right away. Customer is always right!!! Even if customer is wrong, read the last sentence again. I ordered fish and I asked for lemon, it took forever and the fish was cold by the time lemon has arrived. 3) Food is very good however with poor service, how can I rate 5 stars eating my cold fish? The bang bang shrimp is a bright spot but it did not help much on the overall rating. 4) Summary - the payment part was a disaster. I paid with a gift card and cash. I expected she will bring back just whatever change after paying the entire bill. She used up the card but keep a check balance and brought change of my $20 bill. My friend did not know and put the tips only not knowing there is a balance owed. She chased us out the door saying we did not pay our bill. That was totally an unnecessary embarrassment to us. Why didn't she take money out of my $20 still puzzled me. All in all, a totally incompetent waitress! Hate to leave such a bad review but I truly think your restaurant deserved it. By the way, I think the big table was empty when I left the place. You guys need more supervision (allowing wait staff take bribe for table?) and training. But I will not go back to this location for sure.
We have been dying to try this place out since it opened and finally got there last night for pre-movie appetizers and drinks. We were able to be seated right away at 4:00pm and got water served to us by the hostess because they didn't know who was serving our table. We finally got a server that was nice enough but definitely new. We ordered bang bang flatbread and fish tacos. After a while the manager came out and apologized for the delay of the flatbread, although we hasn't even noticed. I'm not greedy but at this point you would have thought some gesture would have been extended. We got the flatbread but then time kept passing and no tacos. I called the manager over and asked if the tacos were delayed as well. They then came out shortly thereafter. All the while we advised that we had a 5:15 movie across the street to get to. At about 5:00 we asked for the check and finally just gave the credit card to a different server because ours disappeared after our food was ordered. A few minutes later we were advised that the credit card machines were down. I asked if they could just write down the card info and charge it when it was back up. They said that they would all me later with the details. The call came in at about 8:45pm. I called back the next day and spoke to the same manager and other than an apology for the myriad of service issues, nothing else was offered. The good news is that while we were there, we saw a sign for Bondi Grille going in right next door. Can't wait to try that one out.
(3)
Richard D.
We had dinner there last night and really enjoyed it. Although I don't remember his name, our waiter was fantastic and the service was great. the food was also really good. We had a calamari appetizer that we both loved. My girlfriend had a tilapia sandwich that she also love. I had grilled salmon which was good but not great. Perhaps A little dry. Nevertheless, a pleasant experience and we would visit again.
(4)
Kathy S.
I have been wanting to try this place since it opened. I went yesterday with my husband for a late lunch. The normal lunch crowd was gone. The restaurant was empty. There were 4 people in the bar and 6 or 7 tables with customers in the dining room. We placed our order with a server who was more focused on entering our order into her tablet than listening to what we were saying. We had to repeat the order and she still did not get the drink order correct. I cannot tell you if the food was good or not because after OVER 30 minutes we still did not have our order. I could see where folks who arrived about the same time as us did not have their orders either. Our server did touch base with one of her tables but never gave us an update. After OVER 30 minutes we left money on the table for our drinks and left. The host asked how our meal was. Are you serious? Did no one working in the restaurant have a clue what was going on? We told him we waited over 30 minutes and were leaving. He apologized but did not bother trying to get a manager or someone to speak to us. We did not ask for one either though. I guess I will never know if the bang bang shrimp really is good as we will not return.
(1)
Tish G.
My first visit to Bonefish Grill and I have to say that when we arrived it was 4:30 Saturday and very quiet. I ordered the mahi mahi with the sauce on the side with steamed green beans. My friend ordered the sea bass. The service was very poor and even though the restaurant was very quiet when we arrived it took quite awhile for the server to take our order. Our food finally arrived by a different server. I asked her about the side and she looked at me funny and said it was on my fish. Now this meal is supposed to come with crab meat on it and a butter sauce with sun dried tomatoes. Well, I started eating the fish in hopes of seeing our server who finally arrived when I was half over. I told her about the side, she apologized and went and got the butter sauce with tomatoes. I then asked her about the crab. She apologized again and went off for the crab. By the time she returned with the crab which was so overly microwaved it was like eating rubber but the great part was there was no fish to put it on. The only thing she said was the next time she would not trust anyone else to bring out the food. Not let me see what I can do or call over a manager. I have to say the fish was good but service to me is crucial when you are paying good money. There are a lot to great fish restaurants that I enjoy and the service is awesome! I wouldn't return to your restaurant because of poor service. A different friend had mentioned to me her exact experience with service. Such a shame.
I have been to this location numerous times with a confirmed reservation and more times than not, the front desk staff have no idea what they are doing. I make my reservation on line a couple of days before I want to dine and then have to call ahead of time to get a patio table as you can not do this online. Usually I will show up 5-10 minutes before my reserved time and be told that a table is not available. I actually expect this due to past experiences here. The worst was two weeks ago when I was told that there were 4-5 parties ahead of me. Really? I thought this why I made a reservation? It was obvious that the person working the front desk had no idea what a reservation meant and even worse, the manager stood there and did nothing to assist. Due to the incompetent staff and manager I took the first available seat where I was also able to watch the patio and noticed that 2 tables sat empty for over 45 minutes. If this was the first time I encountered this problem at this restaurant I would not comment negatively, but the front desk staff has slacked since the restaurant opened. I have made complaints on line when completing their customer survey and nothing has changed. Be prepared to wait if you make a reservation. I will be glad when the handful of other restaurants open in the Marketplace. They can't come soon enough.
(2)
Christina F.
Really disappointing. I frequented Bonefish in Florida for years, this one, not at all the same. Food quality was very disappointing and what happened to their delicious potatoes au gratin? These ones here in CA are awful and made with chunks of potatoes and cheese sauce. Bang Bang Shrimp was soggy. Sadly, we might not go back.
(2)
LS Y.
No Happy Hour on Fri/Sat was a big red flag. Very inexperienced wait staff - How difficult should it be to know what type of tequila was in their house Margarita. Our server hemmed and hawed - I felt like I needed to give her choices to choose from so that she could answer the question. She said Cuervo, but the server who gave it to me said it was Sauza. That should not of been a tough question at all! The food was expensive, and the portions were small. Food was ok, but overall, not a great experience. One drink and a cup of soup, and I was out the door. I won't be back anytime soon.
(2)
Jolene B.
When I lived in Orlando, I was a Bonefish Grill regular. I lived about 7 blocks away and enjoyed many great meals there. I've been craving Bang Bang Shrimp since I moved back to California 5 years ago. So when I saw that Bonefish Grill was opening in Tustin, about 7 blocks from where I live now, I was so excited. I couldn't wait to see if it measured up to my experience in Orlando. I'll have to say, it looks almost identical inside, and crowded, just like I remembered. Finally had a chance to go this week for dinner. Of course ordered the Bang Bang Shrimp for the appetizer and then each ordered different fish dishes--salmon with gorgonzola, bacon and spinach and the stuffed tilapia. Everything was delicious and I will be back again soon. My only negative comment is that although the Bang Bang shrimp had the same flavor and the appetizer serving is generous, it had too much sauce and was kind of just a gloppy mess on the plate. I'm used to a little less of the creamy sauce and the shrimp being more individually distinguishable. I think they they just need to refine their technique for preparing it and plating it, especially when it is such a popular item, especially when they have a whole day dedicated to it (Bang bang shrimp Wednesdays!) The service was efficient, and the staff were very helpful when we told them we were on a tight time frame so we could make it to an evening event. Looking forward to more visits soon. Thank you for bringing this restaurant to California and especially to Tustin!
Came here yesterday for a late lunch only to find that they are closed from 2 to 4pm during the week. Totally disappointed since I wanted to try it and their menu is a copycat of Opah's menu which doesn't seem so smart. Being that the holidays are coming being closed for that time period will hurt your business and seems to me that mostly sushi restaurants close during that time period from what I have seen since I have been in the restaurant industry since I was 16 . I have worked in the Marketplace off and on for 16 years and was disappointed to find them closed.
(1)
Joseph J.
Chilean Sea Bass with lemon butter sauce is amazing! The staff is friendly. The ambience is beautiful. Highly recommended.
(5)
Winnie L.
Went to try because it's new in the area. Ordered the edamame hummus that was very good but the pita chips were too thick to be paired and there were too few chips. Our waitress automatically brought us more, so I guess we are not the first to feel that there were not enough chips. The inadequate portion size issue became prominent in the entrees. We all went home needing a second dinner. It was really bad. When the food came out, you see more empty plate than food if you look at the dishes. My salmon and asparagus salad was $15 but was half the size (not exaggerating) of the shrimp and crab salad I got last week from Opah that cost $18. The fish was good, the salad was subpar with dressing not evenly tossed. The plating makes you feel like you went to Denny's. Food Just got thrown onto the plate without thoughts. Mine came out with food on the left side of the plate. The right side was empty. I guess the lack of food would make plating difficult too. Our son ordered the stuffed tilapia, the one with a star beside it. It was underwhelming even with the star. It came with one side, and he chose the garlic mashed potato, and he got 1 scoop of it. He ordered a second side of green beens as an extra, and we saw a few lanky beans lying on the plate. And even with the EXTRA side that didn't come with the entree, you still see more plate than food. So now you can imagine how small the portions are. Fish and chips was soggy, so don't order it. Forget their vegetables too. They cannot prepare them right, cooked or not cooked. Somehow, they can make Caesar Salad bland. Don't get me wrong, they are not in the class of French Restaurant where portions are not the biggest, but presentation is mesmerizing and every bite counts. They are not that at all! They are some good some bad food in small portions got thrown onto somewhere on the plate and put in front of you. The price somehow does reflect the portion size somewhat (not the subpar quality though), but then, why would anyone want to wait half an hour for a table, spend another hour or so to dine and not come out full? We have at least 6 other similar style restaurants within 2 blocks, and they are all excellent in their ways. If you really want fish and wine, Opah and Bluewater Grill are much better choices. We don't see a reason to come back at all. Feel bad for the servers. They are really great, and they should start looking for a job elsewhere. We doubt this restaurant will survive if they don't make changes quick...
(2)
B B.
just finished lunch at bonefish. ordered the lunch special, soup and 2 tacos. soup was good but not very hot temperature. the tacos came very cold and meat was overcooked and very dry. waiter was not attentive at all. it took a long time before the food arrived and place was not even crowded. will never come back here.
(1)
kristi p.
Not up to par! Crowded restaurant, poor air circulation and menu not adequately described all ingredients! Disappointed - Tustin deserves better. Step it up Bonefish - you are in the big leagues now!
(1)
Denise S.
I had never heard of Bonefish Grill until this restaurant opened in Irvine. We had brunch and all of the dishes were awesome, but the creme brulee French toast was out of this world. I highly recommend Sunday brunch! And as another reviewer stated, ask for Amy, the best server in the house.
(5)
Cathy C.
In general, the food is OK, though not really competitively priced....but the service is average and the wait is ridiculous. The first time my family (2 adults, 2 kids, 3 and 5) went with my brothers family. Somehow, seated in 10 minutes or so. My swordfish special was not that great, but the mashed potatoes and corn soup were good. It's tight seating so there is little space between you and everyone around you. However a month ago we decided to go again, and arrived at 6:30 PM (1 hour later than we wanted to). Was told the wait was 45 minutes at least. We left (with 3 little kids, 45 minutes is forever). This past weekend we decided to try again. With a 3 and 5 year old, we are now used to eating really early (5, 5:30PM) but have discovered that since most people eat around 7PM or after, that it's a good time and there's usually not much of a wait. We arrived around 5:10PM. Was told that it would be 45 minutes. My husband said (to me) that the restaurant had plenty of empty tables and looked "half empty". I know that often times it's a matter of not having enough servers, but on a Saturday night? Seriously? Again, with hungry little kids, we left. The hostess didn't seem to care AT ALL as we left our pager there and left the restaurant. You could almost see her shrug. My daughter asked me as we were leaving why we had to go. I told her that the restaurant said they were too busy and if we wanted a table we would have to wait a long time. And my 5 year old had the insight to thoughtfully say "Hmmmm, I guess the restaurant doesn't want too many customers then." Which made me laugh because she was right. I will not be going back. The food is NOT good enough to wait 45 minutes. To not have enough staff on a Saturday night (even early evening) is something you'd think a new, busy restaurant would not make the mistake of. If I could sum it up for you, this place is worth a 10 minute wait. If you have to wait longer (as though it's some cool club, that is 1/2 empty inside, with some bouncer at the door) just ask my daughter and she can tell you something that the restaurant has not figured out.
Two of us went there Friday night, 12/6/13. COMPLETE CHAOS in the front. No waiting area - everyone was running into each other. The revolving door, while cute, serves no purpose and caused issues all evening. There were two people behind the host stand doing what seemed to be ABSOLUTELY NOTHING. Two other people were wandering around, taking turns with a basket of pagers. Why weren't they behind the host stand and out of the way? Instead they only added to the chaos. We were told the wait would be about 30 minutes. I checked the time - 6:05pm. We saw waiters wandering around aimlessly in the bar, auctioning off food... "Did you order fish & chips" - "No" was the answer several times. This continued with other food as well - until finally they found their rightful owners. The manager was only seen running in and out of the kitchen, not helping the front desk. At close to 45 minutes we asked how much longer and were told that we had only been there 13 minutes. Excuse me? Some iPad tracking system. Go back to basics. Then she says she will check, which is odd since SHE has the iPad. She (basket girl) never makes it to the host stand to "ask", because everyone else is asking questions too. (Do we see a pattern here?). By now, short term memory loss has set in, and she decides to completely ignore us. We hunt her down, ask AGAIN and they miraculously seat us immediately. So, after about a 50 minute wait, we finally sit down. Suggestion - Open Table - take reservations. And, hire a front desk staff that knows how to run a busy host stand. Anyway, we finally sit down and are greeted by our server, Amy. Let me just say that if it had not been for Amy, we would NEVER come back. However, we heard Amy and every other server explaining FAR too much detail about "history of bonefish" - and "the 10 ingredients in the so called pesto". After waiting a long time, just get to the point - no one really cares. There were DOZENS of waitstaff who were literally TRIPPING over each other. Does anyone make any money? WAY too many people on the floor. And, then there was the manager, running here and there. By the way, the pesto is not pesto, but, it was delicious just the same. The bread was great. Besides Amy saving the night, the food was actually VERY good. We started with the calamari. Predictable, slightly over cooked and too chewy, but tasty. One of us had the steak and lobster. Skeptical about a "sirloin" cut of steak, but it was fantastic. The lobster tail was small, as expected, but delicious. The au gratin potatoes were sinfully delicious. The other of us had the Lobster Thermidor Dorado. The fish was OUTSTANDING, as was the sauce. The rice (as opposed to whipped potatoes) that was ordered with the fish was too sticky - and sort of in one large clump. Nasty. The complimentary spaghetti squash is a waste of money. Neither of us ate it. Dessert - the chocolate crème brulee sounded too good to pass up. Amy asked how it was - I scored it 50%. It was not torched to order. Consequently, the top was not only wet, but was also not crispy and very grainy - think of putting a spoon of granulated sugar in your mouth. Gross. But, the chocolate custard was very good. Also the meyer lemon drop martini was fantastic. The Bonefish martini was just okay. The cost was very reasonable. Amy got a good tip. HOPEFULLY she didn't have to share it with dozens of servers. She earned it. The front desk, however - disaster. We will give it another shot since it's only been open a few weeks, but gotta get it right on second try. Too many other good options in the area.
(2)
Gary C.
After reading prior reviews I was a bit skeptical about trying the Bonefish Grill. We had a 6:00 reservation on Friday night. We arrived at 5:45. The place was packed. The hostess said she would try to seat us as close to 6:00 as she could. We were seated at 5:58. Our waitress was there within 15 seconds and explained the menu items and took our drink order. We ordered the grilled artichoke as a shared appetizer. It arrived promptly and was excellent although as someone else mentioned it was a bit oily but very tasty. The aoli sauce was excellent. We both ordered the Chilean sea bass as our entrees. It was excellent. The overall service was spectacular. We had no fewer than four different people waiting on us throughout our visit. The service couldn't have been any better. The only negative is that this is not the place to go if you are looking for a quiet romantic dinner. It is quite noisy. We will go back!
(4)
A L.
My family was in town for the holidays so we took a party of 7 a few days after Christmas. The pace was packed. The first bad sign, was when Grandma hit her head coming in through the revolving door. It's not lit at all, and the curved glass surprised her. The host was nice to get a little ice pack. Off to the tables...The tables are smashed together so the staff has a hard time getting in between the chairs and tables to serve you. You are inches away from the party next to you. The server was nice but seemed overwhelmed. She got our drink order and our appetizer order wrong. We ordered 2 orders of the shrimp and only one came out, she had to put in another order and we waited. (Bang Bang shrimp very good!) We waited a long time for our food to come out. Although the food was good, the tables are too crowded and the staff seemed to be still on the learning curve. Maybe after a few months we will try again. They will work out the kinks. My neighbor just got their meals comped since their wait was so long for the their food to come out. Which is a nice gesture. But still, working out the kinks I guess.
(3)
Bao N.
The decent food alone cannot make up for the agonizing slow service. The drinks came out after the appetizers, then we had to wait for the small plates. Then the bread came after all that. Main dishes took another 45 minutes after the appetizers. Waited more than 10 minutes just to get one to-go box. Then another 15 mins to get the check to sign. One of the slowest serving restaurants in Irvine.
(2)
Jennifer C.
My mother in law took us here to celebrate my birthday. This lady of ours really knows how to party. We began with the most delectable dirty martini, then proceeded to wine with our serf and turn meals. And we had two delicious liquors with desert. I know the food was good. But the drinks make such an impression! We had the best time and had amazing service! Thank you Bonefish Grill! And Thank you Mom! Recommendation: Dirty Martini, a must have!
(5)
jen k.
Save your time and go somewhere else. We had a party of 4. We had reservations and were seated right away. It took 10 minutes for the waitress to even greet us. It took over 45 minutes for the food to come out after we ordered. Had the mahi mahi and the portion of fish was no more than 4 oz. a small scoop of rice and some type of pesto couscous and that was my entire dinner. Just kissed $20 goodbye. I got it Asian style and it was bland. The potstickers insides were so processed it was like mush. Someone had the grilled cheese with lobster and it was just ok. Save your time and money and go to in and out
(1)
Jon R.
Not a fan at all. Place did have a great atmosphere and the menu didn't have a big variety. My vegetables were cold and we got our bread after the food. Beer selection was not that good either
(2)
Delfina M.
This is THE lunch spot for my friend and I. We love their refreshing non-alcoholic and alcoholic drinks. Also their fresh ciabatta bread with pesto olive oil dip is mind blowing to my taste buds! The only downside is sometimes they do not have the bread ready for the lunch crowd and their specials (tail Tuesdays) are not available during lunch. That's part sucks because a lobster grilled cheese would be more suited for lunch than dinner in my opinion.
(4)
Idalia C.
I guess it depends on when you go and who serves you... We had an okay meal with poor service. The presentation was bad; swordfish dry, seared ahi tuna not prepared correctly; woody asparagus; water glasses empty most of the meal.. You get the idea. Not worth the price to me..
(1)
Matt M.
Pretty good spot to eat at. A little expensive for the food, but it is delicious. They also have a pretty good bar area. I highly recommend at least trying the bang bang shrimp because this seems to be what they are known for. Beers are $4-5 and they have a couple TVs in the bar area where they play spots games. Its a casual, but trendy place to eat. Pretty small the waiting area is minimal. Good service, but I think out waiter had no idea what he was talking about and seemed pretty new. I will be back.
(3)
Kathleen S.
Tried the Imperial Dip and the Bang Bang Shrimp Tacos, both were very good! You will crave the Bang Bang Shrimp Tacos which come with three tacos and a side (option of pesto couscous (just eh in my opinion), fries or spicy asian slaw). Inside is decorated nicely, good for a business lunch or date. My only issue was that the service is a bit slow. You see tons of staff walking around, but your drinks do not get refilled and getting to go containers, the check, etc. takes a bit.
(4)
Alex L.
Service is good, food is on the edge of being average... If not our server, it would have been 2.4 stars. The American Kobe beef burger was over cook and it is very plaint, thin and small, it reminded of a kids' meal at Burger King... And there is not much choice on tap..
(3)
Michael S.
Dinner on a busy Friday night with a solid hour wait. Luckily they have that flashing vibrating gizmo to let you know the table is ready. Sat at the bar while waiting. Noisy as hell. Sat in the middle of the dining room when we finally got our table. Noisy as hell as well. Think Yard House noisy. Bring ear plugs or practice sign language. Bang Bang shrimp = yum yum. Non-traditional fettucine alfredo with chicken was interesting and quite good. Other dishes were pretty good too. Now, the service, totally stellar. Where do you find these people, Planet Fantastic Servers ??
(3)
Pancy T H.
Had their tilapia w/shrimp stuffing, filet mignon and lobster tail... ALL were delicious! Tuesday (& Thursday, I think) - lobster tail special until end of June. Our waiter (Elton) was amazing! Will definitely return...
(4)
Adelaide H.
Limited lunch menu. Soup was cold, fries soggy--requested that the soup be heated and for fresh crispy fries. Fries were replaced but with regular fries--not the Parmesan fries the entree came with. Service was good, nice restaurant, but overall was not happy with the food--which really matters the most.
(1)
Peggy N.
For what it is, it's pricey. I definitely like CA fish grill much better. The portions are ridiculously small-- i got the salmon one. Their fries ARE good, but I think it would've been better to get some in n out fries. Sorry :( I wanted to like it... My friend got the shrimp and i tried a piece. It was ok.
(3)
D M.
They messed up a take-out order that I placed even after I had corrected them over the phone. So I had to wait 10 minutes for them to remake it when I was in a hurry. Because of that they comped my meal which was really nice of them.
(5)
Yvonne D.
2nd time here for drinks & appetizers. Sat at the bar both times, Service was great, Drinks are perfect, we love the atmosphere & the food is well presented & delicious! We had the lobster flat bread last time & would order it again. It was melt in your mouth good. Bar tender Julie suggested mussels this time & we loved them. Very easy going place. Music is good too!!! Next time I want yo dog at the outside bar.
(4)
Trixie B.
Service is a 5. Food is a 2. Sunday brunch. Not crowded. I was a guest so kept my mouth shut, but they seated six adults, including two eldery people in a booth Very cramped and difficult to get in and out of. Bloody Marys prounced good, but a salt/sugar rim coating which made them a tad sweet. Someone ordered an egg white omelet which was a menu option, then told we don't have egg whites. I guess that meant that they are out of packaged egg whites. Otherwise they could have separated an egg and used the yolk to make hollandise sauce, but since that didn't taste good either it probably comes from a package too. Surf and turf benedict weak on meat and fish. Cheap whole wheat toast with omelet. Green beans and rice excellent. Signature bang bang shrimp good, but a party of six didn't finish it so not that good. Kind of like Panda Inn Walnut shrimp with heat. Also we had a birthday and they gave a little box of chocolates made in North Carolina. We couldn't get a piece of cake or a dish of ice cream?
There's a "deluxe side" dish here at Bonefish (their wording, not mine) that is their crab fried rice and that side dish is what easily put me in the four star territory. It's not a fried rice as you're used to, in that it seems like all the components are actually cooked separately and not in one big wok, but it is so insanely buttery and perfectly mild (never thought that would be a highlight), that you can really taste the crab and enjoy it. If you're eating here, get it. Bonefish, honestly, is a little on the pricier side for me to suggest it for casual dining. For some reason, I thought it'd be swimming in the same category as California Fish Grill and other grill copycats, but apparently it's trying a little harder to be a "spot" in Tustin and it's charging prices to prove that point. It's a great date space, in that the booths are roomy and the way they have the windows open behind the bar feels breezy and resort like. The service is EXCEPTIONAL. Seriously, everybody who even remotely came in contact with our table was super accommodating and cheerful. As I can see, everyone's raving about the three-item special Bonefish has on Tuesdays and I'd probably be all over that, too, if I lived in the area. For $14.95, I'd love to hang out in that space again, with the breeze coming in from the outside and chatting up my hubby in a booth.
Good solid beautiful chain restaurant with beautiful surroundings. The salmon was good as well as the appetizers Bang Bang shrimp which is half priced (6.00) on Wednesdays and the Waygu beef dumplings. Bang bang shrimp here is the best. Hands down. Service was decent but she seemed a little flustered. Maybe it was late but we weren't planning on staying the whole night.
(4)
Charles R.
First I have to say that it's a nice comfortable place to dine. Relaxing atmosphere with nice contemporary pop music playing. Kelly K did an excellent job as my server. Very attentive to my needs - especially keeping my iced tea in good supply. So why only 3 stars? Quite simply, the fish & chips was very disappointing. The fish was mostly 2/3rds puffy and greasy batter. Reminded me of a corn dog - only worse. And the French fries were chewy - not the the consistency you would expect from fresh properly fried potatoes. I should have ordered a salad.
(3)
Danica D.
I like this spot for Sunday Brunch. A place I can almost always guarantee a table upon walking in. A place I can get a fine daytime buzz over great conversation with loved ones. Sunday brunch is a great choice. I like their Endless Bubbles Brunch for $20. Your choice of endless mimosas (of all sorts) and sangria + an entree. Entrees vary from benedict, to creme brulee french toast, to a traditional omelette. I have had the Kobe Beef+Egg Burger which is priced at $13.50. So why not fork an extra $7 to get endless mimosas. Also, I have had the Surf n turf eggs benedict (filet mignon and lobster). I liked it, but didn't love it. Needless to say, I enjoy coming here for Sunday brunch. Plenty of seating inside and a nice patio outside and no wait! Great price too, for what you get. I like the over the top bougie brunch with views and variety, but not when I have to spend $40-$50 each time. So this place is fantastic. Bonefish is simple. Good atmosphere to be with Friends or Family, fine service, and a just enough selection.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Warren T.
To start, I ordered the fresh blackberry smash to sip on. Very delicious alternative to the usual soda, but there's no refills on it. For your note, they do serve bread, but only upon request. It was my first time, so they told me about it. The bread was really good and comes with pesto dip. For my dinner I had the sirloin and crab cake. I believe there are multiple types of steak you can choose from, like the filet mignon. But I was happy staying with the sirloin cooked medium rare. The meal was overall satisfying and enjoyable. I came 6:20ish on a Wednesday evening. Plenty of seating available with a decent number of patrons. It wasn't a dead night, but it wasn't crowded either.
(3)Nansy P.
Bonefish Grill: Tustin Market Place I've never ate here before; my friend suggested it and here we are tonight and I decided to go home and give it a four star rating because despite of how busy they were tonight we were seated almost immediately. Our waitress got us our waters right away and get real; we feed off fast welcomes. We ordered the Bang Bang Shrimp for appetizers and it is a #MustTry and for my meal I've ordered the Salmon with Lemon Butter sauce and it blended beautifully. My favorite part of the day is of course the Hawaiian Martini; it had a nice blend, sweet+soothing. It had a nice flower floating over it too, what a nice treat.
(4)Marisa M.
My parents, fiancé, and I went here last Wednesday night. Never heard of this place before, thought we would try it out! Our waitress was Nicole. She was one of the sweetest, most attentive waitresses I've ever had! Our appetizers consisted of calamari and lump crab cakes. The sauce accommodated real well with those dishes. I had the Chilean Sea Bass with potatoes au gratin and veggies. The fish was very delicious and cooked just right. And the potatoes, oh my, they were cheesy potatoes fatty goodness. I finished everything! For dessert, I had the creme brulee. This was just okay for me, but dessert is dessert, can't complain, right? My fiancé had their brownie and it was very light and fluffy. He ate the whole thing by himself. We would come back here for sure. Food was tasty and service was epic. Although, next time, I think we would try to ask for a booth away from the bathroom stalls.
(4)Em-Jay P.
Tonight was hubby and my third visit. We had reservations and still had to wait about 15 minutes. We ended up stuck in the back corner with a view of the bathrooms which really sucked. You could see right into the bathrooms every time someone went in or out. Yuk. Constant traffic of people walking by. They should add some sort of screening so you don't see right into the bathroom although there probably isn't much that can be done at this point. It was badly designed. There should be more of a buffer between the dining room and the bathrooms. Another bad design decision as I've previously reviewed. The waitress was great but it took forever to get our food. It took about an hour for our food to arrive so I don't know what was going on in the kitchen. The waitress apologized several times and said our food was coming soon. I think we should have been offered a free dessert or round of drinks because it was a bit ridiculous how long we had to wait. I had the grilled shrimp salad which I really enjoyed. I got the same salad on my list visit and had to have it again. Delicious although the shrimp was a bit overcooked. My Mom got the grilled chicken and said it was good. Hubby got blackened fish tacos. There wasn't much blackening seasoning but he said they were still good. Our son had the lobster salad sandwich which he said was dry and that he would not order again in the future. I would typically order a beer but the beer selection is terrible. There are only three beers on tap! Really? I prefer to order something on tap than bottled. Bottled selection wasn't any better. There was not one beer on their menu that I would order. I ended up getting red sangria instead which was very tasty. Everyone else was okay with their drink choices. So, while some of the food and drinks are good, there may be too many negatives to make this a place that we would want to go to very often. Hubby and I have places that we go to almost every weekend because we enjoy eating there that much. Bonefish definitely does not rank as one of those places.
(2)Don B.
Can't be beat... Corn Chowder and Bang Bang Shrimp Tacos lunch special! Great service and excellent food. A must visit when in the Chicago area.
(5)JJ Y.
I ordered the rainbow trout served with seasonal vegetables, mango salsa and potato au gratin as sides. I love the taste of the mango salsa. It brings some sweetness to the fish. The whole dish was quite delicious and very filling (generous portion). I also had the kiwi cocktail seasonal special. It was just the right amount of sweetness to my liking. It was a wonderful dinner.
(4)Paul S.
Terrible. The server was so clueless. The table next to us left and it took her all the time we were there to clear it. No wonder we had to wait 15 min to be seated in a half empty restaurant. The grilled artichoke was undercooked, we sent it back and we were still charged for it. "oh yeah, they are coming out like that", she said. The cocktails were terrible. The mule was so sweet I couldn't drink it. Food was marginal. We were not offered desert or coffee. With so many choices, I don't think we will ever go back.
(1)Parul G.
I thoroughly enjoyed my meal at Bonefish grill tonight!! The service was excellent and the ambiance is welcoming and warm! I came here with my parents and I enjoyed all the dishes that we ordered. The specialty here is of course the fish and you can choose your fish and then a sauce to go with it. If you want to try all of the sauces just ask for it and they will bring you all of them with your food to try, free of charge! So without further adieu here is the run down of the food: Lily's Chicken- absolutely delicious! From the goat cheese to the lemon basil sauce, the dish was super flavorful. The chicken was moist and you kept on wanting to go back for more. My mom had the chicken with steamed broccoli and I was pleasantly surprised to see that it was seasoned and quite delicious. Tilapia with mango salsa- my tilapia with the mango salsa was delicious! Fish was tender and cooked perfectly! They give you some squash thing on the side, which frankly I didn't enjoy. I think its better not to put it on the plate!! Blackened Baja Fish Tacos- soooooo good!!! Might be my favorite dish! The shells are crunchy and the fish is so flavorful! I can't get over how much flavor was packed into the tacos! Absolutely loved them! Next time I come this is what I will be ordering! Macadamia nut brownie- yum yum yum! For being gluten free, this was delicious, warm, soft and just the right amount of sweet. Wasn't a crumb left on the plate! Chocolate creme brulee- not one of my favorites....but then again I don't really like creme brulee so I can't really comment on the flavor. All in all its a great place to come with friends or family. They have lots of seating though on the weekends they are always booked up so make you reservations in advance. A great addition to the market place restaurants!
(4)Jennifer N.
we ordered: (ouft of 5 stars) Chilean Sea Bass **** Ahi Tostadas *** Lobster Tacos *** Creme Brulee *** Strawberrry Shortcake ** Non alcoholic coctail drink * ( 90% ice) Bang Bang shrimp **** The food is very fresh. I feel that the prices were about right. I see a lot of reviews complaining about how expensive it is here. For the quality of the food here, its not too bad. The Lobster tacos had a lot of lobster, minimal mayo and other cheap fillers. The sea bass is always on point. For a similar sized piece at mastro's it would cost almost double. Things you must get: 1.bang bang shrimp - could eat an entire meal of these 2. Chilean Sea Bass
(4)Darren G.
Buyer BEWARE! I got sick off the ceviche. How can you mess something up that's so easy to make and prepare? Management refused to cover my bill, and said they have a process in which corporate needs to get involved. It's been over a month with no call back! I will NOT eat here ever again, and or suggest it to anyone with such a poor reaction to a customers concerns. On top of all this; the food was mediocre for the HIGH prices they charge. Staff was friendly and the restaurant was clean and lively. I barely give it 2 stars!
(2)Mimi L.
I've been coming back quite a few times and was able to try out their other menu times. Food & services still outstanding for all my experiences thus so far! :: FOOD :: Bang Bang Shrimp (4.5/5) -- just the right amount of crisp & sauce Sirloin + Crabcake Dinner + Cous Cous Side (4.5/5) -- crabcake & the couscous was hella good!! Tilapia Imperial (4.5/5) -- so flavorful! Cold Water Lobster Tails (4.5/5) -- loving dipping it in the warm butter! :: NOTES:: 1) Been using the OC Dining Guide BOGO coupons (good til 12/31/14) :D 2) Call in & make a reservation ahead of time helps alot! No wait time upon arrival. 3) 2 TV screens at the bar only for those who wants to catch the sport games
(4)Nina B.
I waited a while to try this place out and now I wish I had waited a lot longer... We went for lunch and were under whelmed from the get go. We had to wait a long time just to get a table and not because of the crowd - It was because there was no hostess to be found. Once we were seated, we found the menu somewhat limited. We were here for lunch so maybe the dinner menu is better. The service was friendly but slow. My corn chowder with crab was very good, but it showed up without the crab. Their signature dish, Bang Bang shrimp, was tasteless and my friend's steak tacos were hardly filet and barely edible. This place is not worth a second visit.
(2)Tiffany H.
I made a reservation on their .com earlier in the week. It's located in TMP so it's always a little confusing navigating but it's right on the corner! Upon on arriving a Bonefish on a Sunday evening, I was pleasantly surprised that it was that packed! The dim lighting and decor gave a great ambiance of a formalness but, the mixed crowd of families, large dinner parties and even couples made it seem more like casual dining. Started off with some really delicious starter bread (almost foccacia/ciabatta like) with pesto-y/olive oil dip. We ordered: *Maryland Crab Cakes (appetizer): Surprisingly good! I liked the way it was a little more crumbly. While it was served with some aioli, it was delicious sans sauce. *Lobster Grilled Cheese (hand-helds): Under their hand-held menu, I was WOW'ed by this! The lobster was really fresh and they didn't skip. Served with a side of tomato soup that was way too. *Tilapia Fish Tacos (hand-helds): This was the most disappointing dish by far. For $15, it lacked flavor and seasoning. *Chilean Sea Bass (entree): I'm used to Chilean Sea Bass eating at higher-end steakhouses so I was pleasantly surprised that the overall taste and quality was comparable. However, the cut just looked much less premium than at a steak house. However, this dish was delicious and it comes with 1 side of veggies + your choice of side dish. While this dish was 2x the price of "hand-helds", totally worth it. With this, I also ordered a side of pumpkin ravioli. Wow! While it only came with 3 pieces, it was delighted at the fried shallots (asian inspiration!) on top. The pumpkin also wasn't too sweet. Definitely comparable to the nicer Italian restaurants I've had in LA. I wouldn't drive all the way to Irvine just for Bonefish. But, if I'm looking for something fancier than California Fish Grill, Bonefish would be a good option.
(3)Long N.
Service was slow, and food was just OK. Had a party of 9 and there were 4 orders of the kobe burger. ALL of the burgers were over cooked to well done instead of medium rare. One of the burgers were sent back although we should have sent them all back. What a waste of Kobe meat.
(2)Hannah P.
It was my first time in Bonefish Grill after a friend had recommended me their soup. It does seem to be a more upscale establishment, the decor is nice and menu was pretty good. Apparently it is large chain, however they only have two locations in California: in Tustin, and in Northridge. I thought that was interesting. Overall it was nice, we got the shrimp tacos, corn chowder, lobster taco, and the lobster grilled cheese sandwich. Personally I would skip the grilled cheese sandwich. I would return again, as I thought the ambiance and menu was pretty nice, however my visit was marred by the most passive-aggressive waitress I had ever met in my life. Every interaction we had this woman was questionable as she would seem very nice and speak very nicely to us, however her actions were borderline aggressive. I would like to return again and to see what my second experience would be like, or to possibly make a visit to their Northridge location to compare the two.
(3)Jeff S.
I've been going to Bonefish in FL and NV for a little while and fell in love with this place. The Bang Bang Shrimp is really good! They have a good selection of beers on tap (6 i think) and make an amazing Parkers Margarita The seared Ahi Tuna was the best I've had at anyplace. Be sure to check their website for promos. I think 7.90 for lobster on tuesdays and $6 bang bang shrimp/chicken on wednesdays. And for those of you who go to Sam's Club, they have $85 in gift cards for $71 or so...saves a little bit if you want to go there. Only down fall...you get what you pay for, and the food is amazing, but not cheap at all. The times Ive been there, the bill came to between $80 to $250 for 4 people, that thats dependent upon the cocktails too.
(4)John Z.
I went here with my family and some family friends for a going-away dinner for my childhood friend who's going to medical school in two weeks, and for the most part it didn't disappoint. Bonefish Grill has a great ambience, some cross between a winery and a fish market (except classy). We had a reservation, but the space was not particularly crowded on a Sunday night anyway. The staff was nice, and our waitress was nice as well, albeit a little awkward. I had the ahi tuna steak with a side of garlic mashed potatoes. At $17.30 before tax and tip, it was quite pricey for the portion they gave, but it was really good. Other popular orders at my table were the lobster roll, fish and chips, and sea bass. For dessert, we shared a macadamia nut brownie, which was moist and good with the ice cream and raspberry sauce it came with, although it wasn't anything extraordinary. Altogether, a good place to go with your family or romantic outing (probably). It's a great environment for a glass of wine or two and good conversation.
(4)Barbara E.
We ate here when the restaurant first opened and didn't enjoy it. We decided to try again as there are limited choices in the area. The service was very good. The drinks were good. But the food was not. I ordered a Cobb Salad, maybe I should have known better than to order chicken in a fish restaurant. But the chicken was good, the problem was the Cobb was all lettuce! One little piece of cheese and 3 things that looked like kernels of corn. This was not a Cobb. The others at the table ordered fish and no one finished it. Not because of big portions, but the food lacked flavor. So go for the drinks but skip the food
(2)Maite H.
A friend took me to Bonefish Grill to celebrate my b-day. The restaurant is located in the Tustin Market Place, is inviting, comfortable and modern. We were warmly greeted and ordered: (1) Maryland-Style Jumbo Lump Crab Cakes Jumbo lump crab cakes + red remoulade sauce with choice of side of Parmesan fries, pesto couscous salad or Asian slaw. My two crab cakes were seasoned well and mostly crab with little filling.....fantastic! I selected the Asian slaw as my side and it was so refreshing with a wonderful sauce. My entree was relish! My friend also ordered the crab cakes with a side salad. He was also very impressed on how much crab the restaurant used. (2) Key Lime Pie with a Roasted Pecan Crust OMG....... This is not your typical key lime pie. This pie was creamy like a flan and I was in heaven. I wanted to buy a whole pie to go .... :) The only reason I didn't give 5 Stars is because of the service. The service started out great....very friendly and attentive. However, as the restaurant filled up, the service went down hill. Took quite a while to get our key lime pie..... where did they get it from? Florida? :) Bonefish Grill serves delish crab cakes and a delectable key lime pie. I would definitely return to try some of their menu items. I'm a fan...... 4 Stars!
(4)Rob L.
I've been wanting to try this place since it opened several months ago. The reviews have been mixed and literally all over the place. However, based on the 4-star or 5-star reviews of my trusted Yelp friends, we decided to give this place a go last Saturday for lunch. I actually like the lunch menu a lot, with most items reasonably priced in the $10 - 15 range. The selections are limited but adequate, which is a good thing - as a smaller menu usually leads to better execution. What we ordered: Soup and Fish Taco Combo ($9.90): This is an awesome deal and a great combo. For less than $10 you get the choice of either soup or salad and two tacos, with a choice of fish, chicken or filet mignon. The corn and crab chowder was really good and so were the fish tacos, which were made with grilled tilapia. Salsa was served on the side as requested. House Salad with Shrimps ($10.90): You have a choice of various salads with the option to add a meat such as chicken, shrimps, ahi etc. The price range is around $10 - 13. The presentation was really creative and I stopped our server just in time before she removed the glass cylinder so I could snap a picture of it. The shrimps are of really good size and tasted good. The salad was fresh and yummy. The only downside was the iced tea , which was way too light and almost flavorless. Even fast food restaurants have stronger iced teas than theirs. At $2.90 I'm expecting a much better quality tea. The ambience is nice and you even have a candle light on the table. Servers all wear while chef coats and carry iPads to enter your orders. Our server has been cool, prompt, and attentive. Overall we had a very enjoyable lunch and we'll be coming back to try their dinner menu soon.
(4)Lilia F.
I'm so glad we made the desicion in having lunch at the bonefish grill! What great first impression the staff made as soon as we walked in the door. The food was amazing with so much flavor the drinks .. Amazing Words can't describe how great everything was. One of the best part of our lunch was our waiter Austin. He made sure that we were taken care of in a very polite and professional manner. I definitely recommend this place if you are like me and think that customer service is huge for a restaurant's achievement and excellence! WAY TO GO AUSTIN
(5)Ingrid V.
"It was not the feeling of completeness I so needed, but the feeling of not being empty." --Jonathan Foer This is why I and a good friend had to go out for MORE food after our lunch at Bonefish Grill. The portions are ridiculously small, paired with full size prices. Both our dishes cost $14 to $15 per plate. Bang Bang Shrimp Burger: yelp.com/biz_photos/bone… My friend's burger arrived and looked more like a slider. You can see that the beef patty fits almost perfectly on top of the onion and tomato slices. Please note, those were not cut from a large onion or tomato. Crabcake Plate: yelp.com/biz_photos/bone… On the menu, I had the choice of getting this plate "small" or "large"... small being one crab cake, and large having two. Each cake was no larger than a condiment ramekin. My friend remarked that the side of couscous I got was larger than the main course itself. On the whole though, the flavor was really good. My crab cakes were indeed delicious and filled with lump crab. My friend's burger was delicious and he loved the spiciness of the bang bang shrimp. I also think we met up when we were both already starving. Bonefish Grill isn't a place to go to get a filling meal, but the flavors are pretty yummy.
(3)Randall D.
I did not grow up liking seafood and had never tried any sort of seafood until this past year. I ordered the edamame for an appetizer and my friend ordered the Bang Bang Shrimp. Since I heard the Shrimp was one of Bonefish's specialties, I had to try it. Well I didn't eat just one bite and could have gone for a second order, that stuff was good. I ended up ordering the Filet Mignon as a safe choice, it was really good, and I did try some of the scallops that were also good. I'd go back and try more. Our waitress was nice, a little dull, but nice.
(4)Jane A.
Fish. Fresh. We joined the trend tonight and tried out Bonefish Grill since everyone else was doing it. I had the Mahi Mahi Thermidor and my sweetheart went for the Chilean Sea Bass Oscar-style. We both agreed though we went with the fancy-pants preparations, the flavor was a bit plain. We both selected the potatoes au gratin as our side and our plates also came with some tasty spaghetti squash. The fish was extremely fresh which our waitress explained is what this place is all about. The house made lemonade was tasty. Not too sweet or too lemony. Overall it was good but not great. The price was pretty high for the food.
(3)Julie L.
I'm not sure why my friends love this place so much for brunch. I find the bang bang shrimp way too soaked and almost disgusting. The rest of the food is more or less flavorless. Their bottomless drinks are sugary and not strong at all. I've had the Surf & Turf eggs benny and it was dry. The other meal, I had an egg white chorizo omelette. The chorizo was good but otherwise, the omelette lacked flavor. I do give them props for having asparagus as an option.
(1)David N.
Tried this for the first time the other night and had a great time. My wife was hangry (hungry + angry) and wanted to sit right away, so we sat in the bar area. I'm not sure if we ate any quicker, as everything took a "normal" amount of time, but mentally it helped my wife to just sit down right away. The bread came and was nice and warm. Great olive oil served with it. My wife ordered the Shrimp Flatbread off the Appetizer menu as her meal and basically forced me to get the Potato au Gratin as my side so she could have it--I'm lactose intolerant, so none for me. Her flatbread was good, though she said there was a bit too much bbq sauce which overwhelmed the flavor of the other ingredients. She said if there was less of that, it would be perfect. My wife had the red sangria, which was dangerous in a good way. I thought it tasted like great fruit punch, and our server said her sister call's it Adult Kool-Aid. Either way, you can't taste the alcohol and could likely order one refill too many. Our son had the kid's mac and cheese, which looked fine. I ended up eating his string beans which my wife chose as his side but he refused to eat. They were probably steamed, as they tasted fresh and still had a nice, firm bite to them. I had the Ahi Tuna Steak. I asked our server if there was a difference between the steak and the sashimi on the appetizer menu. I had never had Ahi Tuna as a main dish before, only as an appetizer at other restaurants. I honestly didn't know if the steak would be a different "cut" than the appetizers, as I love the buttery softness of ahi tuna when it is seared. She said it was the same, but was grilled. She did say it could be prepared seared, which I immediately said yes. I had it medium rare with just the lemon--I can't handle most sauces as there is typically some sort of dairy or oil in them. It came out great, exactly what I was looking for. The only problem I had was it had cooled by the time our food was brought out. I know with medium rare the center won't get that warm, but even the exterior had cooled to room temp. I'm guessing my dish finished first and was waiting as the other dishes were still cooking. So I sent it back after a few bites asking if they could heat it a little. Next time, I'll order it medium to see if it will be warmer. Aside from that, it was delicious. My wife loved the sugar snap peas that were the seasonal vegetable my ahi tuna came with. I had a few but could clearly see they had been cooked with oil, so she had the rest. Basically, I had the ahi tuna and my wife had the rest of my plate. As for the restaurant, it has a nice, modern look (though different than the modern exterior of all of Tustin MarketPlace) with blonde woods and modern lights. Very nice. Overall, great food and some great, friendly service from Nicole. We'll be back.
(4)Jackie A.
I have been wanting to try something new and I have passed this place all the time. Finally put it to the test. It. Was. FANTASTIC. The bang bang shrimp (appetizer) is a must!! The corn chowder was amazing. The salmon with the mango sauce and asparagus was incredible. An overall great restaurant.
(5)Noah K.
We went here for our anniversary dinner and was impressed with everything. Loved the food and service was great! Definitely try the bang bang shrimp appetizer and if you love mac n cheese add the gourmet truffle mac n cheese to your steak or fish dinner. I had the fillet, it was one of the best ever, and the wife loved the salmon. Will definitely eat there again!
(5)Katrina N.
There ain't No Bones in my fish. Came in for lunch right when they opened and got seated right away. The establishment was really nice and inviting. Beautiful furniture with a huge fish art thing on the wall. But it's gonna take more than a beautiful restaurant to win us over. Ordered Fish and Chips-3.5 stars These were well seasoned and the fish was fried perfectly. However, certain parts of the batter was crunchy and some soft n soggy =( It was kind of gross to be biting into something that oozed oil. I love the fish though, whatever it was. The parmesan fries that were under the fish were old. Soggy and lukewarm kind of gave it away. This entire meal was $10 but I didn't feel like I got my moneys' worth. Shrimp po boy -3.0 stars First couple of bites were good, crunchy and crispy shrimp. But then the entire sandwich became soggy because 1. The bread was soft to begin with, it wasn't even toasted or anything. 2. This po boy had so much sauce that it just added to the problem. Overall, NOT very good eats. Also $10 and not worth it.
(3)Raymond L.
My family and I went here for an early dinner. The place is small but clean. I don't really understand the wait staff. Why are they all wearing chefs whites uniforms? It makes it look silly. They aren't the ones cooking the food right. Majority of their uniforms didn't even fit them right, so it looked messy on them. Our server was a bit odd or having a bad day or just simply did not like us. She was a bit short on answers, stoic look on her face and didn't really serve us that well. But, when it came to other guest she talked, laughed and even my kids said "wow she does smile" when serving other customers. Until, the manager went around to ask us how we were doing. We just noted to him that our service was poor. We had to ask different wait staff to get drinks refilled. He apologized and said the will have to speak to our server. From then on she was all smiles and attentive. I just did not get it, if you don't have the demeanor in customer service then you should not work in this industry. Overall: Atmosphere: 3.5 out of 5 Servers & Service: 2 out of 5 Food: 3 out of 5 Cost: 3 out of 5 Suggestions: The wait staff needs to be a bit sharper in looks. Get rid of chef's whites uniform. It doesn't look good at all. Better grooming on some of the servers also. Dish out the food faster. Some items were cold from sitting around not being served at the right time. Overall: Real good food for the cost. Needs wait staff to be revamped and trained. I thank you to the manager that was on staff Aug 1st 2015 at 5pm for attending to our concerns.
(2)Tom B.
I have to thank the gorgeous Mimi L for this review. I stopped by Bonefish after they first opened. Wasn't impressed. I told Miss L and she was like, "What is your DEAL, boy!" Ok... you were right, Mimi. Ordered a lot of food and everything was delicious. Bang Bang Shrimp... very nice, but the Maryland Crab Cake was like an injection of love for the taste buds (the remoulade sauce... delish). Ceviche was good, too. As for entrees, we ordered a steak (I know... I know) and the Tilapia Imperial (the highlight). They even had my favorite red wine... Conundrum (the white is even better). Service was great. Ambiance was nice. Booth was comfortable. Only thing missing... Mimi.
(4)Amanda V.
My boyfriend and I were excited to finally try Bonefish after living down the street for almost 9 months. Our visit was at about 9 pm on a Monday night and the place was dead. We opted to sit at the bar (we prefer bar seating) where there was only one other guy at the end. Prior to seating ourselves, I went to the check-in stand and was promptly ignored by the hostess as she chose to start fraternizing with a coworker who walked up exactly at the same time as me, instead of greeting me. She never greeted me and only finally said after 45 seconds of ignoring me "right this way" to which I responded "I just wanted to know if we are free to seat ourselves in the bar area." Not a good first impression. We grab some seats at the bar and after about 3 minutes we were helped by a female bartender although she was just down from us, not helping the one other patron at the bar. She was nice enough when she got to taking our order. We ordered drinks and a few appetizers and I asked for a recommendation on an entree. We told her we would order the entree in a few minutes after looking over the menu. She disappeared and never came back. There was then a male bartender, also nice enough, who helped us from there on out. I never ordered an entree, mostly because the original bartender never came back to ask and by the time we had some apps, we decided just to order a few more. Also of note, we had to ask for our drinks to be refreshed and for our plates to be cleared. So that being said about service, lets talk food: Oysters - these were delicious Fanny Bay oysters, except for one had this hard inedible part on it which I have never experienced before, but can't blame restaurant for that. Also, the price was really good - approx $10 for 6 oysters. We would get these again. Only other thing, they do not have tabasco sauce :( Crab Chowder - we ordered a cup of this and then a bowl because the BF loves himself some chowder. The only confusion here was that when we received the bowl of chowder it had a pile of fresh lump crab meat on top, which the cup had lacked...meaning there was none! Not sure if that was a HUGE oversight or they just don't offer the lump crab meat on their cup of CRAB Chowder? Butterfly Shrimp with lobster in a lemon butter caper sauce app - this was on their specials menu. It was really yummy! I would get this again. The capers on top were a really nice touch. Bang Bang Shrimp - I thought this was delicious fried goodness. Can't find a thing wrong with this one! Definitely get it if you come here! Apparently on Wednesdays they have Bang Bang specials where they put these bad boys on burgers and whatnot! Beer - good beer selection at really good prices The BF and I will probably come back here for happy hour or just for a quick beer and app at the bar, but I wouldn't come here for a nice sit down date experience as I am a stickler for good service and they just did not deliver that unfortunately.
(3)Denice. S.
A must have the Bang Bang shrimp, its banging! Healthy serving for 2 or 3. The mojitos are a good. The ambiance is nice with easy listening music (not to loud).
(5)Angela C.
My husband and I came here as part of our date night. We walked in and sat at the bar, I ordered the pear martini (delicious!! definitely recommend this one), and he ordered a scotch on the rocks. We also ordered a couple appetizers to share - the bang bang shrimp (what they're known for), and crab stuffed lobster (I believe the lobster appetizers are only offered on Tuesdays). Service was excellent, loved the ambiance, and food/drinks were delicious. Will definitely come again!
(4)Cat J.
Dined here last night to celebrate our birthdays last night and what an amazing experience. 1st our server Lindsey was ADORABLE and very attentive. Great service without being to pushy, but had awesome suggestions. Never rushed us, always filled our drinks, even after we paid!!! I don't remember the managers name, but she ROCKED! She was always out on the floor, touching tables, helping to clear and reset tables. Super wonderful smile, very personable. The food portions were perfect! The dessert amazing. Flavor impeccable. Make sure to ask for the bread! Oh, and if they know it's your birthday, they give you the sweetest gift. I'll definitely be back!
(5)Tammi T.
We went there for a birthday dinner. Two servers were assigned to our party of 10. One of them was great and really took care of us. One of my friends had an issue with the other server - I wasn't sure what it was. They have a small happy hour selection but did not have a menu that we could refer to. I wished they would have offered an actual menu and added a couple more items to it. Being a relatively new place happy hour is a great way for customers to sample their food. Even though we were a big party, I feel that it took a little long for the food to be served. Our water was also not topped up till towards the end. The food was pretty good but not exceptionally memorable. It's one of those experiences where everything was alright but i can't find a reason to come back.
(3)Sonya Z.
the fish + veggie plates are pretty healthy, the right portion size, and are prepared with a lot flavor and care. the blackberry smash is a delicious drink for those who are driving. it is pretty expensive ($20+ for fish plates), but a high quality meal. service is hit or miss depending on your server and how late you come in ;)
(4)Cam D.
Amazing that there is still great food at a great value like this. The scallops left a tattoo on my brain as the absolute best ever. Do yourself a favor and order them today. The saucy shrimp is a two meal delight with shrimp that is a close second to the scallops and then the remaining sauce to soak up with any side dish close by. I would use a straw if that was the only thing available. To top it off there is a bunch of fun people working there that help create a wonderful atmosphere. I'll be back!
(5)Dennis H.
It's really 3.5 stars, the food is good but it's on the very pricey side. I thought the Ahi Tuna Sashimi was delicious as well as the Ahi Tuna Steak which was cooked over their wood grill, really flavorful. Overall service was good. I would go back to try the Lobster Roll.
(3)Soomi P.
I've been meaning to try Bonefish for a while and was finally able to when a friend invited us to Sunday Brunch... definitely recommended! Our server was pretty quick to ask for our drink orders. All five of us wanted the bottomless mimosa/sangria/bellini brunch! All you can drink... what more can I ask for! I had the Bang Bang Shrimp Eggs Benedict and omg... it was delicious! Everything was cooked just right! Then I tried my boyfriend's Lobster + Filet Mignon Eggs Benedict and it was EVEN BETTER! Yumm! There were a lot of great other choices on the menu that I was really tempted to order. I'll just have to go back another time!
(4)Jeff L.
Boy, this place is expensive. I really regret inviting three others here despite having gift cards for this location. If one comes here, one should definitely buy the discount gift cards at Costco for a 20% discount, and one will use them all up in one run if one has a party of four, even after using the $5 off the purchase of two entrees coupon on the Irvine Company. With each item at $13+ and the tourists in my party requesting to order appetizers, I decided that I wouldn't order anything myself to save money and ate everyone else's table scraps like a dog. I can sincerely say that based on what I ate, the potatoes here are better than those of Boston Market, and after enough bread, the odd person out will have sufficient food to justify not ordering (not that I had any appetite in the first place, I would have been happy with having an appetizer all to myself). From what I observed, the food style is fusion with some Asian elements to it. The tables are covered with paper that they probably throw out after you eat on them. During this experience, the server seemed to be forced to multitask too much. We were offered a refill on water once and it took an additional offer and a "Whose Line"-worthy imitation of a person lost in the desert to actually get a refill. After handing the gift cards to the server, she took an order with them still in her hand. Each server seems to be assigned to a specific table as well since waving the check with money inside it in front of other servers doesn't get their attention. I'd think most people would jump at the opportunity to run off with one's money. The server smelled funny too when this server leaned over me to grab a plate. (I'm not good with proper nouns.)
(3)Michael S.
We have been there twice and each time was a great experience. A rare find for value and good fish. Bring your own wine and the $10 corkage fee is a bargain. We will be back.
(4)Alex T.
Came in here Sunday with 4 of my friends. The host was polite and sat us immediately. After getting the menu we were told our server would be right with us. Sat in our chairs for 20 minutes without service. We didn't even get water. Extremely unhappy with the lack of service. We left, of course, and went to the IN-N-OUT next door to have ourselves a good meal
(1)Catherine R.
I came in for lunch, I had zero wait. the staff was very nice and friendly. The presentation of the food is excellent. The taste was very good. I had steamed at a mommy and sashimi. A decent price for lunch specials.
(4)Jennifer D.
Came here for lunch with the family but soon realized they were seriously under staff, I opted for the unlimited brunch drinks but did not get my $$ worth, since the drinks could not come in a timely manner. Our server did the best he could but he literally had 1/2 the restaurant floor. What management should have done, acknowledge the unusually long wait but no came. A lot of tables around us were annoyed, since it took at least 15 mins to get our check. As for the food, not bad but not great... somewhat small servings for what you pay. Beautiful restaurant, really wanted to like it may try it again?
(3)Peter L.
The bread is fine! Other than that - it all SUCKS! My lamb chops dish was half lamb jerky and half lamb Sashimi, I believe there is no CHEF in that kitchen but a whole bunch of student cooks in there, throwing pre-cooked ingredients on the plate and sending it out! Have you ever seen a $20 dollar dish of lamb chops, not even attempting to be plated decently? and with a half a tea spoon of don't- know-what-it-is sauce on the plate. The steamed mussels josephine we ordered, to start off had two of them dead (shells are closed tight - the cook should have spotted it and taken them out), four of them were not cooked thoroughly because I had to fight to open the shells and it is also once again was sashimi-esque. The wife ordered a house salad and it was soaked not by the dressing but literally in water. the six dumplings had to have been microwaved and the meat filling was almost like something that had been frozen and microwaved back to life. We did pay for the full meal just because it is not in our manner to get free food and drink even though this is the worst dinning experience we ever had. weve promised ourselves never to return. Oh, our waitress forget to place my wife's martini order through.and ignored my request for balsamic vinegar to go with the parsley olive oil bread dip! She just said "let me look for it ...." and walked away.
(1)Edwin F.
I'm so glad we made the desicion in having lunch at the bonefish grill! What great first impression the staff made as soon as we walked in the door. The food was amazing with so much flavor the drinks .. Amazing Words can't describe how great everything was. One of the best part of our lunch was our waiter Austin. He made sure that we were taken care of in a very polite and professional manner. I definitely recommend this place if you are like me and think that customer service is huge for a restaurant's achievement and excellence! WAY TO GO AUSTIN
(5)Johanna H.
From what I can tell, most of the less glowing reviews have to do with in-restaurant stuff like service and ambiance. I ordered my food through a delivery service I don't know if I can mention here, so that's what I'm going on, and it's delicious. The ahi tuna is very high quality and you get a good amount for the price. Five stars for the salmon, though. Many times salmon at this price point tastes sorta fishy. This is perfectly cooked -- I love it crispy around the edges -- and tender with the exact right salmon flavor. Even their key lime pie won me over with its pecan rather than graham cracker crust. I will definitely be ordering from here again!
(4)Edward C.
I had an excellent lunch experience. The bartender was cool and friendly. The bang bang shrimp tacos on the lunch menu are great. They do not skimp on the amount of shrimp in each taco. Food was served quickly and hot.
(5)Bea K.
I really wanted to give this place at least 3-4 star review but I just couldn't bring myself to give it another star. Being a more upscale restaurant, there are a few expectations you have coming in. 1. Politeness at the podium We had a reservation at 7:30 and they were not at all prepared for us. When we asked why we weren't going to be sat right away and how much longer it would be, we just got short remarks like I'm not sure or I'll get back to you or just have a seat. 2. Immediate attention. We got sat, pretty much in the middle of the restaurant. Looked like they just pulled a bunch of tables together in a panic and stuffed us somewhere we shouldn't have been. Not only were we already upset, we didn't get greeted for another 15 min. :-( Can someone say "hangry?!!" 3. We had a ton of servers who did not communicate with each other. We kept getting asked the same thing over and over again. I must have given my order 2 times and then confirmed to by another server for the 3rd time. We ordered: - bang bang shrimp They were good but not good enough for them to be forgiven. - calamari Nothing special about it - coconut shrimp Good Entrees - Tilapia imperial Which was mine and I really liked it! I was just fairly unimpressed that it came out moderately warm. As if it was sitting for a bit. - Ribeye Over cooked. We asked for it rare. - Fettuccini Was overall good. Asparagus paired well with the overall flavor. With the visit being horrible from beginning to end I would not come again. I was rooting for you, Bonefish...
(2)Christine R.
Most of the staff seemed unhappy to be working there although our waitress was very cheerful and welcoming. I heard other waiters berating customers and most had almost a scowl on their face. The food was okay, scallops were over cooked and my food tasted like it had been sitting under a heat lamp for awhile. I was expecting the food to taste and look fresher. The dessert Jan's Jamaican Coconut rum pie was fantastic though. The atmosphere seemed like a big cafeteria. Overall I would not come back here for a meal.
(3)David A.
First off read the review posted by another diner on 29 June. Bonefish Grill is a place my family and I frequented about 2 times a month. Good food, friendly service, good prices. As of July 6 at our list visit our server explained after politely listening to our complaints about how the scalloped potatoes now tasted like from a box and how the food in general was not the great tasty experience we had come to enjoy and expect that the restaurant was now owned by another restaurant chain. My purpose is not to bash the restaurant chain that now owns Bonefish Grill only to express disappointment at losing such a great place to eat in Tustin and to see how employees who seemed to be happy and enjoyed working there are continuing to work there but seem not so happy.
(1)Dakari S.
Today my boyfriend and I ate at Bonefish Grill for the first time and boy did it exceed our expectations. We were searching online for a good fish place in Irvine and decided on this one. The ambiance is great, not too loud and just formal enough for a romantic dinner. The fresh bread was amazing! I had the Tilapia and he had the Seabass. So good! Sandy was our server and she was so helpful. Really knew everything on the menu and gave us her honest opinion. We ordered the Macadamia Nut Brownie and we ate it so fast that we didn't realize the macadamia nuts were missing! We told our server just for fun and she informed the manager and he took it off our bill. Did not expect that. We definitely will back! :)
(5)Barbara K.
I had such high hopes... Menu was promising, but execution lacking. We ordered the signature Bang Bang Shrimp and wood fired artichoke as appetizers. The shrimp came out before our drinks - odd. Dish was delicious, but not piping hot. Suspect chef has orders at the ready for quick service. Would have been better/crispier if freshly prepared. The wood fired artichoke had amazing flavor, but wasn't fully cooked. Sent it back, and, to the restaurant's credit, they prepared another and removed it from the bill, but it was still a little under done. They should steam first, then finish on the fire to ensure tenderness while imparting that amazing flavor. Dinner (house) salads were obviously pre-made and chilled. Cold tomatoes - yuk! Plus, the plates 'sweat, ' making the salad a bit watery. My husband thought the kalamata olives were too bitter to balance the other flavors in the salad. As entrees, I ordered the lobster tails (over cooked/tough) and my husband had the ahi tuna special - also a bit overdone and curiously more yellow-tail like than ahi. Wine - we ordered two different Sauvignon Blancs - was served too cold. Took quite a while to open up. For desert, we shared the coconut pie and creme brûlée. The pie was, well, not pie. I was expecting something kind of coconut cream like and got something more akin to a tres leches cake. Good, just not what was expected. Creme brûlée was deliciously creamy, but the sugar needed more time under the torch to melt; was quite granular. All said, I think the restaurant has promise. I'm really hoping they see this review and take some time to dot the I's and cross the t's as it were...
(2)Azzy O.
After 70 bucks, half a plate missing because they "ran out" of season veggies that comes with your plate. They also ran out of couscous so we only had mashed potatoes with our chillean sea bass and trout. Now we at In N Out because the Mr literally had a slab of fish and no substitute. We'll be back for the bang bang shrimp which is delicious. Note: never coming on a Sunday evening past 7 pm again, they always run out of veggies or certain fish. We still haven't had Mahi Mahi yet because we always happen to request on a day or evening they run out.
(2)Ginger C.
Service was horrible even tho the place was empty at lunch time, a fact which should have tipped us off considering there are blocks of professional buildings in the area. I ordered the fish tacos - they came with flour tortillas. The fish was tasteless and the rest of whatever they were trying to make "gourmet" fish tacos was tasteless too. I couldn't send it back because the server never came round to check on us again. I would not dine here again especially with the other options in the area.
(1)Denise H.
Sadly this will be my last visit to Bonefish. The food is amazing but the weight staff, one in particular Jason was rude for the second time. He weighted on us once before and argued with me about what I could or couldn't have. This time he never asked if the food was ok, came by to collect the empty beer glass asking my husband if he wanted another beer. Upon my husband replying "yes, about ten minutes ago, he proceeded to slap the bill down on the table. When he saw my credit card he reached across the table to 'grab' it then slapped it down again after running it. HE DID NOT GET A TIP., A FIRST FOR ME. WE WONT BE BACK
(1)Brittney L.
Let me just start off by saying the service was HORRIBLE. Mind you, it was 8 o'clock on a Thursday night. We were 1 of 4 tables on the restaurant side, yet it took 15 minutes for anybody to walk by and ask us for drinks. Our server came and asked for drinks and walked away without seeing if we were ready to order. When he came back with our drinks (5 minutes later), he quickly walked away and yet again didn't ask if we were ready to order. It took him until he brought our appetizer for us let him know we knew what we wanted. We ordered the bang bang shrimp as an appetizer, which came quick. It was pretty good, but slightly over-fried. I had the spicy tuna bowl, which one, wasn't even spicy. It was over-seared, and had a fluorescent green tint to it when I shined my light on it.. I stopped eating it after that. My sister complained her salmon and steamed broccoli was overly salty. My dad didn't even get his soup until after his meal, which he canceled but it was brought out anyways for us to try (on the house) and I think they just dumped a bucket of salt in it. Disgusting. Also, we had to ask for water refills. He came back to fill our waters, except my aunt's who was drinking water with no ice. He left her with an empty cup and never came back to refill it. Rude. Needless to say, we will never return. Extremely poor service and underwhelming food.
(1)Aubrey L.
First of all, my family and I came here on a Thursday night. We were only 1 of 4 different tables filled in the entire restaurant. The service was horrible and the food disgusting. It took 20 minutes for someone to ask us if we we wanted drinks. When our server finally showed up, he asked us and left without seeing if we were ready to order. Another 10 minutes passes and he finally brings us water and immediately walks away without checking if we were ready to order (again). When we finally got our food he didn't even bother to ask us how we enjoyed the meal which was EXTREMELY poor. The steamed broccoli was extremely salty, the couscous was hard and bland, the salmon was over seasoned and even more salty than the broccoli. We finally waved him down to refill waters and he refilled all of our glasses except my aunts (which was empty). My sister ordered the spicy tuna bowl and the tuna was over seared, not spicy and had hues of green on the fish. The only decent thing was the Bang Bang Shrimp but even that was over fried and salty. My dad ordered a soup with his meal and it didn't even come before his entree. The servers excuse was that they were making it fresh (does that mean the other food wasn't fresh??) Needless to say this was the first and last time I will ever eat at this establishment.
(1)Ann C.
We literally had the worst dining experience ever! I will update this review when I calm down and not so hot under the collar. Save the money you will spend on terrible service and buy a pair of cute shoes.
(1)Tony L.
Service - 1 star Food - 2.5 stars Party of 4, we specifically ordered a couple items that were supposed to come in either an ice bowl or ice cup but they didn't have either one and without even asking us if we still wanted the items they brought them out in normal glass cups and simply said they ran out at the time. At least have the courtesy to ask if we still want them or remove them from the menu, stop with the false advertising. I will add that unlike the other reviews the waitress was attentive but that is most likely due to the fact that we were 1 of 3 parties in the place. I would not recommend this place to any of my friends.
(2)Kimmie N.
Came here for my dad's birthday dinner. We called once the night before to make a reservation for 7pm, but had to call a second time to change our reservation to 7:30pm. Tonight we arrived right on time expecting to be seated immediately - that's the whole point of a reservation, right? Instead when we gave our name to the hostess, she told us there was no reservation under that name. No apology, no explanation. Just a bunch of dumb, confused facial expressions as she offered us someone else's reservation. We took a buzzer which went off in 5 minutes - yay! Moved inside, they told us we would have to wait until the table was cleared. So why do buzzers go off when a table isn't ready? After another 5 minutes waiting in the middle of the aisles, we were seated. We quickly ordered and noted that our waiter didn't write any of our orders down. Wow, a true professional, we thought as he walked away. My order came out with the wrong sauce! Sent it back, but I should not have given him the benefit of the doubt. On top of that, portion sizes were extremely small and the presentation was marginally better than something you'd find on a cafeteria tray. Huge plates just accentuated the small portion sizes. Food was decent, not great but decent. Chocolate Creme Brulee was actually pretty good but maybe that's because we had our expectations low at that point. Bonefish Grill is trying a little too hard to be an upscale seafood restaurant, without having the cuisine or the service to back it up. Too bad we spent my dad's birthday at this place when In-n-Out was right next door.
(2)Michele F.
So- let me start off by saying my husband fishes so I'm partial to good fish. The fish of the day was rock fish: they over seasoned the fish which is a total let down, it had bones in it, and the portion size was small! The fish special did come with a side and we chose the Asian slaw: the flavor was good however: i do not like cilantro and my husband is not a fan of parsley both where in the dish, unexpected. A little unhappy surprise at the end was the raw garlic they put in the salad- we both had pretty gnarly garlic breath and they didn't have any mints. :(. We went for lunch- it wasn't busy but the noise level was bad- the acoustics with the low ceilings were horrible. You couldn't really carry on a conversation with your table because you were hearing everyone else talking. The waiter was nice- pulled out a tablet to take our order- not personable IMHO. The food took a good 40 minutes to get. I ordered the Florida Cobb salad. It was a basic iceberg salad. I was disappointed that it wasn't a baby lettuce mix or something other than iceberg. The mango was in super small chunks- it just lacked the omg- eyes roll in the back of your head feeling. It was just blah. We were planning to have our wedding reception here but after having lunch we are opting out. Kings fish house has better ambiance, food, and more knowledgable staff for the same amount of money. We are sticking with what we know and won't be back.
(2)Carol A.
Started with cocktail outside. Excellent service, great beer, wine and cocktails. Great food and service.... Outstanding! Fish and chips, scallops and shrimp; bang bang shrimp All delicious! Great atmosphere!!!
(4)Amos D.
Since this restaurant deserves more stars, I'm more than inclined to say nice words. Nice portion of seafood for the ceviche but needs more flavor. Spinach Atlantic salmon with garlic whipped potatoes, very good. Lobster grilled cheese with lobster bisque was simple but tasty. Great service! Small but clean and very nice decor. Somewhat high prices but good portions yet still Competitive with the price compared to other restaurants.
(4)Julia R.
Refreshing watermelon martini with big chilled watermelon chunks on a wooden spear to nibble on! Fresh lime based ceviche with yummy delicate bites of seafood. I love the large bites of jalepeno that I can remove or add back to make it the PERFECT heat level. Wish they had included more of the lime juice, there was just a bit at the bottom so I had to tip-it to get it all. Left me wanting more so I'll be back! JoJo the manager greeted me warmly and made such an outstanding impression, I'll definitely be back next week! Bartender Danielle recommend the crab fried rice and YUMM! Danielle's service is superior. Thank you!
(5)Jeannie B.
BS service, if your waiter/waitress not around don't bother to ask for help. Whatever you asked they will say sure and talking to another waiter/waitress. Foods is ok not worth to pay the price they listed. My husband ordered filet and they made him sirloin twice. Don't go there so loud and noise.
(1)Nick V.
Came here for sunday brunch, the host was at the host stand and there to great us when we came in. She took us to our table, the server was a little new but very nice and arrived on time and had decent menu knowledge and a good disposition. For drinks my girl did some kind of omelet that comes with your choice of unlimited mimosas, billinni, and sangria. She tried all three I only took a sip of her sangria it was pretty good. Her omelet was pretty unimpressive though. For starters is listed as having crab and asparagus but its really just a few pieces of shredded crab on top if it was any smaller of an amount it would be considered a garnish. The asparagus was kept whole and stuffed in the omelet with cheese and maybe some onion but either way a whole piece of asparagus in an omelet is too big. The sauce that in cam sitting in was good but needed more to bring some kind of flavor to the omelet, this is all speculation but it seems like this place is not making omelets in a pan it seems but instead it seems like they are using some type of egg and water or milk mixture as a batter and making them in some type of press or like a waffle press but for omelets. either way the eggs bake up in a pussy kind of spongy pancake and then are stuffed with different ingredients. So long and short omelets at this place are kind of missing the mark. The potatoes au gratin that came with the omelet were prepared well very cheesy the cheese they used tasted high quality. I did a half pound American style kobe beef burger i have to say it was an A level burger no doubt about it but it was very expensive and i feel like there are many places in the area that can prepare an equally delicious burger for less then the 15 bucks i paid for one i had at bonefish. Also when i pay 15 bucks for a burger i do not want to have to open it up and unfold the 5 pickles that were all placed in one lump in the middle of the burger i expect them to be spread out. So i did have to re-dress the veggies on my burger after it arrived. The composition of the burger was classic thousand island pickle tomato purple onion lettuce and cheese. Is a half pound of a beef with high fat content so it gets a little greasy but in my opinion all that grease adds to the flavor. so above average burger for a WAY above average price tag. all in all this place is just so-so for me
(3)Cristina G.
Lobster special and bang bang shrimp. Both affordable and both delicious. I would come back just for the bang bang shrimp itself and order a side of rice. The lobster was small. As far as the rest of the menu, it seemed over priced for what you get (glancing at other tables). The ambiance? Older crowd.
(3)Max S.
Bonefish in Tustin, what can I say,well...I've been in this place 3 time. 1st I wanted to come back. 2nd time, bad service, glass would sit empty to long. No smiles. Told myself done. Friend wanted to go in again, I said no. I went, once again beer glass sat empty to long only six people in the whole place. While bartender stood at the other end of the bar talking to a employee. I guess we where second. No personality in this bartender. I'll spend my money else where. Good bye Boneheads. Scale 1-10 a 2.
(1)Jeff L.
The bang bang shrimp were excellent, crispy yet creamy. Would definitely order again. Blackberry press Sangria was good but could I have some Sangria with my ice please ? For the price point, the surf & turf is a good value. The sirloin was cooked perfectly juicy, yet salty for my taste. The lobster was creamy yet a little too much sauce where you couldn't taste the lobster. The menu was extensive yet left me wondering if they are trying to do too much as opposed to making a few things really good. Something for everyone though.
(3)Maggie I.
I've ordered for take out twice. First time they just opened and it was too crowded to get a table so we ordered out. $68 for Chilean Seabass that was overdone. I understand the food cooks in the heart even after it has been resting, but it completely changed the texture and experience of the dish. Tried again tonight. This time I had pasta with shrimp. Noodles were soggy and shrimp still had the peel! I waited at the bar while my food was being prepared. The greyhound I ordered was not shaken so the taste was not right. The ice to vodka to grapefruit ratio was way off. Wish I could like this place bc I hate dressing up for mastros!
(1)Bob R.
They got smart and brought bang bang shrimp for $6 on Wednesday night only. Its the best shrimp anywhere with a great spicy sauce on it. The service is wonderful, two TV with sports on, nice crowd and bartenders are fabulous.
(5)Olive O.
For a place that is supposed to specialize in fish, their fish is medicore at best. Ambiance is nice but not good enough for me to ever want to go back even after giving it a second chance thinking the first time was a miss by mistake. Over priced for portion served as well.
(2)Bob F.
My first time at this location and it was great! Nice, comfortable atmosphere. Friendly and attentive service. Reasonably priced and well-prepared food. I had the small salmon and my wife had the burger. Both excellent! You can't go wrong with this brand and I'm so happy to finally have one in Orange County.
(4)Wassim E.
I have mixed feelings about bonefish grill. On one end, the fish is pretty good - I am really big on their swordfish. And I do really like the sauces that come with the fish. You can also ask to get all of them instead of just picking one. However, I'm not big on their sides size - which is too small to my liking. This place often have promotions going on as I've always had some sort of coupon or deal when I dined there. It's a little unusual to see a place that tries to be upscal-y give discounts. I think it works to their disadvantage because it makes me less likely to pay full price. At the end of the day, bonefish is a good restaurant option if you want to eat in Irvine.
(3)Kristi S.
We were introduced to Bonefish in Florida and were thrilled when they opened in Tustin. We were not disappointed. Make sure to order the Bang Bang Shrimp and their Fontina Pork Chop. You will not be disappointed. The pesto dip with the bread is to die for!!!!
(5)Becca H.
About a month or so we saw this place driving down Jamboree... And said we wanted to try it one day. Well tonight- my boyfriend had me pick where date night would be so I remembered this place and said here! We made reservations for 9:00 pm- got there at 9:03 and were seated right away. We opted to sit in the bar area, but along the wall where there is booth seats. Nice big table, plenty of room. The hostess was very nice and friendly and explained to us a little history behind this new to California restaurant! Chad was our waiter and he was great- very knowledgeable about the menu, and also very friendly. Appetizers/drinks- I had a pomegranate martini ... Well 2 :) and they were delicious. A little on the sweeter side but great. We got the Bang Bang Shrimp as our appetizer (since they are known for it) and it was really good! Entrees- we ordered a variety! We were hungry! The spring fettuccine with vegetables was really good! Love the big pieces of artichoke in them! My boyfriend got the 2 lobster tail plate. Very good also! The asparagus (his side choice for an up charge) was cooked perfectly! We loved it. The mango salsa shrimp was also very good!!!! They also serve spaghetti squash on all the plates, and that was delicious! Dessert- chocolate creme bru le (spell check) was really good!! Pretty big potion size too- so definitely share that plate. Ambiance/service: very nice atmosphere. They had many people working and they all had smiles on their faces all night. The design is very neat too. They have some cool light fixtures! The service was great. One thing they can work on is refilling water without being asked. Also- I really liked how they cleared all our dishes once we were done, so we were able to just sit and talk to each other. One server came over and gave us a 10$ off for our next visit- but has to be redeemed before Christmas. Very nice of him, especially since he wasn't our main servers It is a little pricey, but I think it's worth it. I can't wait to go back and try new things!! Welcome to CA bone fish grill- I'm sure you guys will do well out here :) ps. Think you guys should look for locations next to the beach!
(5)Sarah M.
Went here a while ago with the boyfriend. Service was okay. The food was not that great. What i got was was decent, which I can't remember exactly what it was now. But my boyfriend got seared ahi tuna. He and I both understand that seared ahi tuna means it will be raw inside... but what he got was ICE COLD inside. That is not how it is supposed to be cooked. We returned it and they tried to fix it, but it still wasn't right. I just don't have a lot of confidence in a place that can't manage seared tuna.
(2)Alex N.
I wanted to go to this place ever since they opened. I went there last night and what a horrible experience. It took a long time for the waiter to come and ask to take our order. Never asked if the food was good. Didn't care if I needed a refill. Very poor service. The food was horrible as well. First of all the portions are very small and both me and my friend got stomach ache and got mild food poisoning. I will never go to that place. I should have read the ratings before I went there.
(1)Pete K.
Wow. This has been the worst restaurant experience I can recall in recent memory. We were here on a normal Sunday night - it was not super busy. There were plenty of people in the front of house too trend to the couple dozen tables. It took 20 minutes for them to take our order. That's not a good start when three small children are present, because they don't manage hunger all that well. Then it took another 25 minutes to get our food. My wife had to ask if they were going to bring her salad before her entree. Then, when they finally did, there was no dressing on it or on the side, which is strange. However, the response was even more strange. One of the managers working tonight said "oh they must have switched yours with someone who ordered dressing on the side." Odd because she was never asked if she wanted dressing at all in the first place and because that excuse just means they screwed up someone else's salad order too. How hard is it to get a side, house salad right? The experience just went downhill from there, but more for the table next to us who got even more defensive and argumentative responses from the same manager. I also counted three times that their waiter made disparaging remarks under his breath when walking away from their table; he happened to be our waiter too, so who knows what he might have said about us. If someone at bonefish is reading this - do not chalk it up to an off night, you need to clean house and put entirely new management in there. They need to know what BLAST stands for - Believe, Listen, Apologize, Solve, Thank. That is restaurant management 101. I should probably say something about the food too. That is, it was marginally better than it looked when it first arrived at our table. Also, the portions were small for the price. It was just ok. The highlight of this place is the design. Although the tables feel cramped, it is a nice, clean space and I could see doing something really spectacular in there. Needless to say, we won't be back... until the next restaurant moves in. Maybe it'll be mine.
(1)Jenn Y.
Bottomless bubbles brunch: fuh-reaking awesome. What is there to complain about for an entree and endless mimosas, Sangrias, or bellinis for $20?! Nothing. I ordered the surf n' turf eggs benedict. The steak was a little dry but wudeva. I've had worse problems. The potatoes au gratin were cheesy, flavorful, and bomb. Bottomless alch is always a plus, and Mike, our server, was super cool! Awesome customer service and was on top of everything. He was super personable and understanding about our want/need for more mimosas :) Will definitely come back! Next time we'll be sure to be on the patio so we don't disturb all the normal, classy people.
(5)Nick D.
Started off with waiting at least 10 minutes to be created by a server. I noticed him at the table behind us and went across the room to another table before eventually coming to us. Everything has taken a long time to arrive. We have been here an hour and haven't recieved our entrees. We asked 3 times for extra bread and didn't arrive for at least 15 minutes afterwards. The manager came about 20 minutes after is ordering and told us that they are missing major parts of meal and we had to customize it our selfs, which did not come seasoned and is comparable with hospital food. Manager Joanne needs a lesson in customer service. I live around the corner and won't be back. Management is clueless and rude. LAME!
(1)Richard B.
The bomb: grilled cheese and lobster sandwich. Lobster bisque. Hand made chips. 16 clams. You want this.
(4)Richard R.
Disappointing, pretty sure we won't be back. It was crowded at 6:30 on a friday night. I had trouble finding something on the menu that appealed to me. Everything seemed to have something bizarre added in the form of a sauce or side. i finally settled on the Kobe burger. The bun was the first turnoff- I know it wasn't a standard bun, but to take a piece of bread in your fingers and be able to crumble it like a crouton just didn't hit the spot. The meat was fine, but bland. My wife got the grilled cheese with lobster sandwich, which included a cup of lobster bisque. The sandwich was fine, but the soup was not hot, not cold, not warm, but about room temperature. That made the texture essentially inedible so she took a couple of spoonfuls and left (the other 3 spoonfuls- small, small portion) behind. We sat in the bar, it took the server 5 minutes to acknowledge us and we got more attention from the hostess that came around refilling our drinks and offering samples of the bang bang shrimp than we ever got from him. Basically nothing positive to report, so we will spend our money elsewhere.
(1)Ronald T.
After one visit to this restaurant, I have become addicted to the food. This is a popular seafood and steak restaurant in the heart of Irvine. There is always a wait here as its food is so amazing. The bang-bang shrimp is a must try appetizer as the perfectly fried shrimp is topped with a spicy mayo sauce that is so addictive. When I woke up the next morning, I was thinking about another serving for the shrimp! The menu features a nice display of fish, steak and salads. The fish is super fresh, especially the chilean sea bass which was melt in your mouth good. The restaurant also has nightly specials as well. I am a fan of their key lime pie dessert which is decadent and tart at the same time. I am a huge fan of bonefish grill and will be coming back frequently. Come here now and often!
(5)Janet S.
We had loved the food here and the service, but there are constantly gnats (bugs) flying around your table while you are eating there. It is frustrating and we would never take anyone there when they come to visit. Also the music is way out of line and just too loud, even out on the patio. We decided to go back friday night and the wait staff is very nice and professional, but we are sick and tired of the gnats and the loud music. I love their trout but this time was not as good. Not worth it because of these two nuisances. Kind of pricey also.
(2)Mikey I.
Nope, won't be back and would not recommend to anyone. Food came in very small portions with expensive price tags. We had 4 adults eating. We ordered Chilean Sea Bass which was decent but an incredible small portion for $30.00. The filled Talapia was a joke, over cooked and the portion looked liked it was for a child. Shark, over cooked and dry. Service, come on. Drinks ordered and came in 10 minutes from the bar which was 40 feet away. Servers don't use trays to carry drinks/food and I thought our server was going to spill the drinks before getting to the table. Dinner was served in over 30 minutes after we ordered. Place is just not for me and I won't be visiting again.
(1)Erika H.
I've been here a few times and always had a pleasant experience until now. Came here for the Hooked on Tuesday special. Sat in the bar around 7PM and after no one came up to us for 10 minutes I had to ask a server for a menu. The table was sticky so we asked if it could be wiped down- never happened. Ordered our drinks but the 1 bartender for the whole restaurant seemed to be behind because it took about 15 minutes for our drinks. We ordered our food and the Hooked on Tuesday comes with salad, entree and dessert. After about 25 minutes our food came out... no salad. I let the person who brought the food know I never received my salad. She goes to the kitchen and brings it out. At that point I didn't even want my salad because my meal was in front of me. Our server comes over and we let her know the salad came after the entree. She replied that the kitchen was having timing issues. Well obviously that's why we are telling you. After that we order a dirty martini another 10 minutes go buy and martini comes out with maybe a drop of olive juice and no olives. We asked the girl if it's a dirty martini and she replies it is and then we asked for olives. Who serves a dirty martini without olives?! We finished our food and the server brings the check. We ask if she ever spoke with the manager regarding how the food timing was off. She said she did and that again the kitchen was having timing off the entire night. She never once apologized. I understand that if you are busy or overwhelmed it can be stressful but you are in the service industry have some decent service. All we were looking for was an apology. And if the kitchen was having problems the manager should go to each table and check in saying the problem is a little overwhelmed. That would have changed our entire experience because then it feels as if you care. With TAPS open down the street I don't know if I'll ever come back here, at least not on a weeknight or a weekend. Midweek lunch anyone?
(2)Aaron C.
This place frustrates me. My wife wanted to give it another chance. So they added Sculpton beer...Great but they were out. Does that tell you something, maybe Budlight and Bluemoon are not the beers of choice. Settled for Sierra Nevada draft...when I ordered my second they were pouring a bottle. Why draft then bottle. Server wanted to know if we wanted an extra plate but didn't make sure we had silverware. There were only four tables of guest. This place will not survive as there are way too many better options in the area. Get rid of the garlic butter, the smell is overwhelming. Needs better management. Service is terrible and food is okay.
(1)Amy E.
If you are an attractive /semi attractive woman and want the bartenders to hit on you, then come here!!! You will walk away with either a phone number or an "invitation". Yup. Not joking. And the management seems completely aware of "innocent competition" between the bartenders. I'm pretty bummed out because the food is pretty Delish. However, the employees are pretty slimy. I am speaking only of the bartenders. Twice I have gone here. Both times, I had unprofessional experiences. The last time I was there, one of the bartenders shared with my sister and I how the bar manager lets them drink on the job. He also shared with us how the bartenders have a little game they play. Who can get the most numbers/phone calls. (Well this explains the phone number I got on a piece of receipt paper the first time.) Awesome boys. Stay classy. I think I will stay true to lazy dog, bj's and macaroni grill.
(1)Tom B.
Yuck! My lamb chops were practically raw. This place is consistently bad. Read on if you dare... Last time we came here, they brought me the wrong salad, returned with the correct salad after a really long time, and just like another reviewer mentioned- my salad came without dressing on it. More waiting. WTF! My family was nearly finished with dinner before I got some dressing and started eating. They had been waiting for my food to come but I finally told them to eat before their meals got cold. That night, the service was super slow and inattentive. Water never refilled. Our table got no bread at the start of the meal while awaiting drinks and ordering. We had to ask for the complementary bread. Frustrating at the prices they are asking. My wife ordered the sea bass and it smelled very fishy. Unusual for sea bass. Fresh fish shouldn't smell fishy. It's a sign of fish going bad or that it's too old. THE GOOD: I will say that my pineapple martini was delicious. And the lamb pop appetizer was good. Okay, so tonight again with the inattentive service. Again, we had to ask for bread while other tables were getting it almost right after being seated. It's very telling that nobody at our table chose to order fish tonight at this fish restaurant. I decided to order the $22 lamb chops because I had enjoyed the appetizer the previous time we came. When it arrived, I could tell they weren't cooked right. Of the five chops on the plate, three of them looked very limp and blobby on the plate. I asked the server for a steak knife when the food was brought. She never brought that. Sigh. So, I had to cut into the lamb with my dull butter knife. Two were cooked to about medium. Looked good and smelled good. But, before taking a single bite, I just had this weird feeling about the limpy/ flaccid ones on the plate. So I cut into one - it was practically blue. I'm not exaggerating. Seriously, this was not rare but rather RAW. I don't like rare meat at all so this was totally gross to me. I signaled a waiter (ours was elsewhere) and told them to take it away. The manager promptly came to our table to apologize and offered to replace the meal. At this point my whole family was about a third of the way through their meals. The manager offered to remake the dish. "Umm, no way!" I thought to myself. I said, "No it's okay, I'll just pass." She asked me nicely if there was anything she could get for me in a hurry when I pointed out that my family was already well into their meals. After a quick scan of the menu, I decided to order the teriyaki chicken (I sure as hell wasn't going to order beef, lamb or fish). It came as the rest of the table was finishing their meals. And, SURPRISE, it was not good, either. Too salty and there were pieces of fat attached to the meat. Yuck again! The fat was translucent and almost looked like rare chicken. How can a place screw up on so many things? My wife had also ordered a chicken dish and she told me she'd had to spit a few bites into her napkin because of the fat/ gristle in her meal. Unbelievable. Kudos to the manager for trying to fix this, and she did comp my chicken, but this whole experience was lousy. Summary - drinks are tasty, service is slow and inattentive, and the food is just plain bad. Poor choices of fresh fish too. We decided that we won't ever return to this restaurant. Honestly, I seriously doubt they'll last long with a new fish place right across the street. I'd give them zero stars if I could.
(1)Loubna M.
Great food and the fish is always fresh. This is my second time and I will definitely go again.
(5)Allison I.
Location rocks, you can do anything in the center weather it is see a movie platy in REI, Get your hair done, buy groceries or shop for booze. But the fish spot although dark, bring your glasses if you have an hard time reading, it has some great specials. The beer on tap is exciting, no Coors for this gal and happy to see some Magic Hat on tap. The lobster special is worth it and happy hour is a great deal. The food is large enough to share and the revamped location is as appealing as any other new restaurant. Hard to believe the Black Angus ever sat in the same location. Worth a visit and be prepared for a crowd it s a hot spot!
(3)Jessica L.
This place is amazingly impressive in the way that it is so so terrible. Of all the restaurants that I have ever been in my life, this has got to be the worst. I already came in this restaurant with low expectations (given its yelp ratings). But man, I really did not expect it to be just as terrible as it was. Firstly, I came here with the bf + family for Sunday brunch. We had a reservation and there were plenty of tables of in the inside of the restaurant but instead, they seated us near the bar area. We asked for the inside where there were clearly tables available but were told it'd be a 15 minute wait. Well.....that's great. So we order and whatnot. After 45 minutes of waiting, our food FINALLY comes out. But it doesn't come out all together. For some reason, everyone else got their food first and I was told that mine would be "shortly arriving." At first, I thought it was because you can only carry so many plates, but after waiting another ten minutes, my food FINALLY arrived. Now, let me start off my actual review of the food by telling you how much I love eggs Benedict. It's one of my favorite breakfast dishes and I've had it from New York to Boston to SF to San Diego. So I know what it's suppose to taste like. I feel like eggs benedict is just such a delicious dish that it's really hard to make it terrible. But somehow, the genius chefs here managed to do just that. I ordered the Bang Bang Shrimp Eggs Benedict with a side of asparagus which is described to have "Toasted English muffin, crispy shrimp, poached eggs, green onions + spicy Hollandaise sauce." Well, let me break it down by how the ingredients were. Firstly, the biscuits that my eggs benedict was served on was STALE. I'm sure some genius thought to give it a second life by nuking the hell out of it in a toaster. That thing was disgusting. It was hard to the point where you couldn't stick a fork in it (we had fun getting everyone to try to). The poached egg was way overdone, it was essentially almost boiled. The crispy shrimp were actually pretty good, so props on that! However, my eggs benedict only had the normal hollandaise. The asparagus was simply blanched, but even that was overdone. I guess the theme of this dish was "nuke the crap out of it until it overdone." They for some reason also do not season their food so mostly everything tastes bland and bleh. My bf had the surf and turf benedict which was no better. Overall, the experience I had here was atrocious. For the food we could force down our stomachs (after all, it was like $80....), we were still hungry. Luckily, In-N-Out is located very close by if you want food that you can actually eat!!! P.S. If you're wondering why I didn't bother to complain or find a manager - well, I didn't really want to sit another 45 minutes waiting for food nor could I manage to flag down our busy server who couldn't even refill our waters. Moral of the story: Come here if you want to have a taste of the world's worst breakfast!!!!
(1)Grace M.
Went their for brunch; did the bottomless peach bellinis (so delicious) and the corn chowder as well as the omelet. The corn & crab chowder was more corn than crab. There were a couple pieces of crab garnished at the top and that was basically all the crab in the chowder. The omelet was amazing. It was the oscar omelette with crab, cheese and asparagus with a side of whole grain toast and potatoes au gratin. Service was good - and the restaurant was at about a 75% capacity the whole time we were there. Unfortunately we were too full for dessert - they had a s'mores flatbread dessert that definitely caught my eye for next time!
(5)Judi C.
The Happy Hour is the BEST! You've got to try the ceviche. The prices are good too. On the downside, they don't have a happy hour menu and which makes it very difficult to know what to order unless you are familiar with the menu. They also don't offer discounts off the martinis or mixed drinks - but wine is only $3.50 per glass and straight pours are discounted. Their lemonade is the BOMB.com ! Service can be a little slow when it's busy but, in my opinion, that's a small price to pay for high quality food for a terrific price. The atmosphere is fresh and contemporary - the decor is nice and tasteful. They also have a gorgeous selection of succulents in their front planters. There's an outdoor patio where you can sit at the bar and order. Wait staff is very attentive and will go out of their way to make you have a great experience. We've also had brunch here on a Sunday and it's simply amazing. If you love fish - you've got to give them a try!
(5)Mark W.
Consistent high quality, subtle and delicious seasonings, top service, attentive management. Excellent choice!
(5)Julie K.
The reviews for Bonefish Grill have really varied so I went in with mixed expectations on this one Sunday evening... there were lots of people waiting outside so I was expecting a long wait. Surprisingly, the hostess said that she would be able to seat us (party of two) immediately. We stood off to the side to wait to be taken to our table (very awkward too since they don't really have a "waiting" area). We stood there for about a good 3-5 minutes, as did another couple. The hostess seemed kinda... indifferent. None of us knew who or what we were waiting for? Fortunately, that was the only misstep of what was an otherwise pleasurable evening. Once we were seated, our server promptly came by and greeted us, told us what the specials were, and took our drink orders. We started with the Bang Bang shrimp and decided on the steak and lobster special and a grilled salmon for our mains. All of the entrees come with a choice of side and their seasonal vegetable (which was spaghetti squash this evening). The bread with pesto/olive oil that comes before the meal was very good. Nice crusty exterior, soft and warm interior. The Bang Bang shrimp tastes like a cross between a Chinese honey walnut shrimp and orange chicken (but shrimp). It also reminded me of PF Chang's dynamite shrimp appetizer. If you're not a fan of anything mayo-based, you might not enjoy this. I thought it was pretty good for a starter. Crisp and slightly sweet ... not really spicy though. As for the entrees, for $18, I can't complain too much about my surf & turf. The sirloin was cooked perfectly and the lobster tail was a good portion. Just a tad bit on the salty side. The grilled salmon tasted fine and the vegetable medley that we both chose was very good. I'm not a huge fan of spaghetti squash so I don't have much to say about that. All new restaurants usually experience a few missteps in the beginning; they probably still have staff to filter out before the "good ones" remain by process of elimination. Having worked a couple soft and hard openings in the restaurant industry, I can see how some customers might have a great meal and some may leave feeling like it was the worst dining experience ever! I would definitely recommend giving Bonefish Grill a try and I will definitely return.
(4)Kathy T.
We used to love this place but that has changed. Came here on a Friday and had the worst service. It really shouldn't take 45 minutes for the food to arrive even on a Friday. Not only was the service substandard but the food was burnt as well. When we brought up the burnt food, the server didn't offer anything. Instead her excuse was that the kitchen was busy. So in my head I was thinking "does a busy Friday justify bad quality food"? That's not a very good restaurant. Bad food. Bad service. We are never coming back. Bonefish needs to improve their food and service or they should just go back being a fast food, casual restaurant where service is not as emphasized as a full service sit down dining. Big restaurant dining experience is not their thing.
(1)Vicky G.
I came here with my father and was reluctant at first because the name of restaurant did not appeal to me. However, the inside of the restaurant was nice and swanky. We sat in the high booths near the bar that were very comfortable. So far so good, but now the food test. We ordered the Ahi tuna appetizer that was absolutely superb! The Ahi melted in our mouths. Absolutely delicious. For our main course, my father had the Ribeye with the truffle Mac and cheese. Can I just say the Ribeye was cooked to perfection and the taste was out of this world. The truffle Mac and cheese was a great compliment to the Ribeye. It had such a rich but not overpowering taste and the right amount of cheesiness that makes your mouth salivate. I had the salmon with veggies. It was a generous serving of salmon and was grilled very well. The veggies, however, had lots of butter but were good. Overall, I give this place 5 stars all the way for good service, nice ambience, and amazing food! I'll definitely be coming back to try more of their menu.
(5)Ali P.
Came here a handful of times. Always such a nice experience. The bartenders are very polite and the drinks....oh man. They are absolutley perfection!!!! ...truly the best cocktails I have ever tasted. Love the outside bar seating too. The popular bang bang shrimp is so good as well as the ceviche and calamari. The entrees are delicious.
(5)Barry E.
Dined at Bonefish Grill about two weeks ago for lunch as we were shopping in the area. The food was great and the four to five rating is brought down to a two-star due to service. We came during lunch and the restaurant was not crowded at all. After we were seated, we waited about 10 minutes and elected to flag down the first person bearing Bonefish apparel. We were told our server would be with us shortly, but that was another five minutes. By the time we received our drinks (from another server), we had been at the table for 20 minutes. We elected to order after receiving our drinks, which required this server to grab our assigned server. During the meal, we again had to flag down someone to refill our drinks. Once our server appeared, we asked for refills and the bill. We paid, we split, we will not be back.
(2)Carolyn C.
so I've been meaning to try bonefish forEVER. FINALLY got out here and we were starving after a long hot day at disneyland. Ben had for the mule and i got a smashed blueberry--I pointed to the nonalcoholic version but I guess he thought i needed some alch in me and gave me the adult version...whatever ill take it. as we waited outside for a table for 30mins or so we looked through yelp for pictures and we ordered the bang bang shrimp immediately. it was mayonnaise-Y spicy and delicious...probably terrible for us but thats what equals deliciousness... ben also got a lobster bisque that he enjoyed. at this point everything was fantastic. I got a mahimahi crusted crab....and a side of broccoli and white rice....everything was just...blah. the mahimahi was decent but flavorless the crab was just small chunks of crab thrown on top of the fish not what i expected the broccoli was just that and the rice was muuuushy. ben got the ahi tuna steak and his equally boring... for the price we paid it was not worth it but luckily we had purchased gift cards at Costco and the very sweet waiter, drinks and app made the meal half decent. we will be back but we won't order off the entree menu that they claim is their specialty i think we will try the fish and chips and padthai or something next.
(3)Don L.
This place has average food, fair service, at premium prices. I have eaten here several times, and it is consistently average. We asked that our entree not come out until after the salads, and of course, the entree came out just as I was starting my salad. The service is rushed. If there is a problem with your meal, or you want extra sauce, or anything of that nature GOOD LUCK. Once your food is brought out by the kitchen runner, NO ONE comes by to make sure everything is ok. We come back because we love the sashimi appetizer. The food is no better than a Red Lobster, and I like Red Lobster... BUT THIS PLACE IS ABOUT 30% more expensive.
(3)Sherri G.
The hubby suggested Bonefish for lunch and I happily agreed. I thought this place would be like Boneheads or Cal Fish Grill where you order at the counter and take a number to your seat. NOPE! You walk into a very nicely decorated restaurant with what looks like a well stocked bar. The hostess stand was empty and the phone was ringing. Not a good sign. I looked around for hostess/host type people...where the hell were they? A tallish girl in a blue blouse swung by and said we'd be helped then walked off to give a diner a menu. Next a short curly blonde stood in front of me and asked if I'd been helped. I said no. She continued to stare at me silently. Instead of slapping her across the face to snap her out of it, I decided to tell her "party of two". Then all of a sudden, there were 3 people bumping into each other at the hostess stand. We walked around the mess and were seated at a nice booth. I hit the restroom first...I came back and asked the hubby if a server stopped by yet because the table was empty and I was thirsty. No. So we wait for some time before Leeann stops by and asks for our drink orders. She apologized for the wait. I appreciate that. She brings our drinks and takes our order. Leeann is great. She's very personable and accommodating. Hubby ordered the fish and chips - thumbs up. I ordered the 2 tilapia tacos with a side of tomato soup - thumbs up. Summary: Parking - easy peasy despite the location near Best Buy on Black Friday. Hostess - horrible! 2 stars for you dorks. Server Leeann - 5 star gem! Food - 4 stars Atmosphere/decor - 4 stars, very comfortable, not noisy Pricing - moderate, nothing too shocking I would have liked to give the restaurant 4 stars but the disorganization at the hostess stand blew it.
(3)Sy N.
This place is not good. I went here this week for the first (and last) time. My colleague and I shared two entrees, and each had soup. Let's break them down: The corn-chowder soup, while mediocre, was the highlight of the meal. The tacos -- super greasy, not very tasty. Also, a rather small portion. Fish n Chips -- Wow is this a lot of breading. Again, greasy but not very flavorful. The good things? The portion size on the fish n chips was large. Also, the beers were served nice and cold. The service was adequate. This is not the worst place I've ever eaten, but it was lousy enough that I won't be back.* *In an ironic twist, I somehow left my credit card there, and it's kind of a hike for me. The manager refused to allow my assistant to pick it up, no matter how much documentation she had. Is this the only way that can get return customers? Ha! (Rather than return, I cancelled the card. Nice try, Bonefish.) This minor annoyance did not impact my two-star rating of them, however.
(2)Miss S.
It was decent. The food wasn't all that, other than the bang bang shrimp (delicious). Besides that and the bread there's not really anything that was really great for the price that it is.
(2)Johnson S.
My first time visiting Bonefish Grill was last night. We walked in right away with 8 of us (1 of the 8 was in a high chair and 2 more were under 10) and stood at the front for a solid 5-7 minutes with no one coming to help. I thought this odd since it wasn't that busy. No big deal, we were soon seated. We ordered mussels, edamame, and a grilled artichoke for appetizers. The edamame was dusted in straight chili powder and were too spicy for the kids to eat so my 12 year old foodie son ate them all. Next the grilled artichoke was served and it was just ok nothing special. They cut all of the stem off so there was really no heart on it which was a bummer. Then the mussels...WTHeck!!! These things were a cross between Pamela Anderson 20 years ago and Brad Pitt in fight club. Better yet brad Pitts abs in fight club, they were that amazing. Each one perfectly cooked. Small mad plump, not chewy at all in a cream and white wine sauce. Order these! We all ordered simple grilled fish and the kids ordered fish strips from the kids menu. This is where Bonefish shines, fish. I had the trout and my son sitting next to me the Salmon and they were both perfectly grilled and super fresh, I opted for just salt, pepper and lemon. The fish strip for the kids basically fish and chips were excellent. Perfectly cooked. Along with with the fish they also shine in customer service. The service was great and even when the cooks couldn't seem to execute cooking spaghetti squash and steaming broccoli and asparagus (all of it was raw and ridiculously disgusting) the manager came over and took them off the bill and bought us 2 deserts. One being a shatty creme brûlée and an excellent key lime pie. Would I come back to, probably not. But it's a beautiful restaurant and I see why it's popular.
(3)John M.
First time at any Bonefish Grill, Went on Sunday about 3:30 to avoid crowds. Seated immediately, server (Sandy) asked if it was our first time, Yes. She explained the menu, wine, cocktail and beer list. Then showed us the specials for that evening, Ordered a bottle of KJ chard and it was on the table quickly. Wife trying to decide what to order, so the server brought some bread and EVOO with herbs for dipping. Bread was hot and dipping oil was tasty. Wife ordered Bang Bang taco's with a side of french green beans. She loved the tacos but thought the green beans were under cooked (I thought they were great, she always over cooks her's). I ordered one of the specials, scallops. The scallops came on a base of risotto with corn (excellent), the scallops were perfectly cooked. But the first thing I tasted was the zucchini with peppers, as very often they are overcooked and mushy, They were perfectly cooked. My kudos's to the cook. All in all a great meal. After i commented to one of the help how good the meal was, the cook came out to thank us for the complement. Where else does this happen?
(5)Tien L.
Went on a date here. The drinks were a bit sweet and water down, I had the Moscow mule, taste a little like 7 up gone flat. We started with seared ahi tuna, it was a bit over cooked I barely saw the raw redness, it was ok. I had the tilapia imperial with cous cous and potato au gratin, the tilapia was good, but the entire dish was salty. I had to chug down 2 glasses of water from all the saltiness of the entire dish. My date was ok with the fried corn taco shell, when he asked for floured. He was a trooper. He agree that the food was a bit salty. The service could have been better. I am not sure if they were under staff. I barely saw the waitress and it was hard to the flag down help. The waitress was sweet and helpful when describing the menu. Extra star for being a helpful waitress. It was ok. But I don't think I would go back.
(3)Chloe H.
This review is long overdue! Bonefish grill is amazing! Couldn't of been happier with our server (wish I could remember her name) and the food was delicious, definitely try the bang bang shrimp!! It was packed so I would recommend a reservation if your going for dinner, besides that the lighting was a little dark inside but overall a good experience.
(5)Annie D.
I came in with much higher expectations for this eatery. I ordered the Grilled Fish Sandwich which on their online menu states can be made with Tilapia, Salmon or their seasonal fish. At the Tustin location they only offer Tilapia. My friend ordered the Bang Bang Shrimp Po Boy which had way to much bread in proportion to the shrimp. We also ordered Corn Chowder with Lump Crab. For sides we got couscous and fries. I wasn't too impressed with the quality of the seafood flavor or even the sides. The chowder was good but I've had better. The place definitely feels like a chain restaurant inside.
(3)Adam F.
First off, I totally came underdressed! Lol. Thought this place was like a California fish grill competitor. I guess I should have done my research. Anyway, to the goods... Service: Read a lot of the complaints on yelp but I personally didn't see any of them. The place is nice with a romantic ambiance. We were seated immediately (granted it is Monday night). The waiter was super attentive, informative and polite. Food: The tilapia imperial was very delicious. It's a filet of tilapia filled with seafood. However, even though it's a fish dish, don't think "light and healthy." This is a heavy dish that's filling, creamy, cheesy and all around comfort-food like. The veggies in my pic were also super good. The broccoli was cooked perfectly (unlike woodranch which always is somewhere between raw and steamed). Oh yeah, and they start you off with free freshly baked warm bread with a oil-green-pesto dipping sauce. Super tasty. My girlfriend had the shrimp tacos with their homemade chips. Chips were tasty but slightly under fried. But that also means they use fresh potatoes which is a plus. The tilapia tacos were filled with cabbage and pico de gallo and the tilapia were pretty big on each taco. Worth each cent. Definitely a nice little Friday night date spot. Wouldn't be that great for kids though some families brought their little ones.
(4)Chau P.
The food was great and the service was exceptional. I enjoyed the bang bang shrimp and filet mignon with bernaise sauce. I will be a repeat customer. The food is expensive but overall worth the price.
(4)Ricky F.
My gf and I live down the street and have been dying to try this place. We walked in on a Sunday at around 3:00. It's a very nice modern look and has a good feel. As we were seated we noticed the host was very grumpy but we thought nothing of it. We got our Menus and browsed our options. It took us 15 min to even be asked if we wanted drinks and another 5 min to get our drinks (water). After which we waited another 15 min for the waitress to take our order.. She apologized and complained about how many tables she has and seemed genuinely upset she was working there. We got fire grilled artichokes as an appetizer and my gf got chicken pasta and I ordered there filet with asparagus and potatoes. The artichokes came out 12 min later burnt and inedible. We told the waitress and she said she would take it off our bill as she doesn't like the way their artichokes are cooked either.. She gave me the impression she was unsure of their whole menu. Food came out 10 min later and it was "ok" nothing special. Considering the price we payed $50 for both of us I expected far more. The staff all seemed stressed and unhappy. Needless to say I'll be taking my business elsewhere. They serve mediocre food and provide horrible service at a very high price. New management is in order as this place has great potential
(1)Kate V.
I have been here twice, and both times had negative experiences. The first time, we had to go ask the hostess where our server was when we waited 15 minutes at our table without even being greeted. Then, when our server came by, she seemed like she was in a rush and could care less about us being there. Once we got our food, my salmon was completely undercooked in the center (raw - but I know salmon CAN be eaten raw, but not when you ordered it medium-well!!) Anything we asked for from our server seemed like a pain (and we weren't asking for much!! Just normal things like more water). We went back hoping for a better experience, and it was better (better server!) but the food still didn't meet our standards. For something so pricey, I expected more. I won't be going back here.
(2)John P.
I am sorry to say that I had to give this "seafood restaurant" two stars. I would have given it a lower score, however the manager was apologetic and comped my meal for the rubbery overcooked scallops and shrimp. I really want to love this place, as the Bonefish Grill in Cincinnati Ohio runs circles over the OC location. The Bang Bang Shrimp, fresh bread, and bar are a definite draw, but they just can't seem to get lunch or dinner done correctly on the few occasions that I have been there either for business lunches or dinner. I really hope Bonefish get's there act together in Tustin, otherwise the new restaurant next door ( Bondi ) that is due to open soon is definitely going to draw away patrons from Bonefish.
(2)Ha N.
The waitress was not the nicest person in the world. I excepted more, food wise. Not in quantity but in taste.
(3)Heidi Y.
I've dined here twice (dinner) so far, and really liked my experiences both times! Call ahead for a reservation. they DO honor it (just not like 20 mins before you show up). If you dont have a reservation, there may be a line during weekend peak hours, but if you come on a weekday for dinner, should not be an issue. The middle tables are also open seating/seat yourself so those are always an option. sign up online for emails and get a FREE bang bang shrimp LUNCH (have not tried it personally, but heard from a friend) - portions are on the small side. for the price, may not be worth it DINNER - bang bang shrimp - love the slightly spicy flavor of these. served with chopsticks (haha). I found them not too overly coated with spicy mayo. shrimps are large and came in a generous portion size. i was almost full after splitting this appetizer - if not automatically served to you, ask for the BREAD. its fresh and so soft and tastes delicious with the olive oil dip - grilled salmon over seasonal veggies. fresh fish. nice and flavorful. no complaints - Half-Pound American Kobe Beef Burger. boyfriend approves. say's it's cooked well, flavorful, and really filling. - Swordfish (no longer on the menu). Also decent, but a little on the bland side. I choose the pesto sauce. maybe the mango salsa would have been better. - All entrees come with steamed veggies plus a side (yum!). I like the French Green Beans & Garlic Whipped Potatoes. Food has been consistent here. Don't expect it to be overly fancy. It's more of a dressed up chain restaurant. pricing ranged from $15-25. They seem to have really good daily specials and happy hour deals. Like Tuesdays you can get lobster tails for under $11??? Seasonal menu so new items all the time - I will be back!
(4)Anthony K.
It's funny (not "haha" funny) that their website says they accept reservations up to an hour ahead, but when I called, they said they wouldn't take a reservation. We waited over half an hour, which for a Saturday night in Tustin isn't unbearable, but the food had better be good. We were seated at 7:22. The tables are very close to each other; so much so that if a party is being seated, or a waiter is taking an order or serving, you have to wait to get by them. We had a party of five and one of our starters arrived around 20 minutes after ordering, and two more starters arrived 25 minutes after that. The entrees arrived (with another starter still missing) shortly after, while some starter dishes still crowded the table. To be honest, dinner was alright. Nothing too special to write home about, but not a culinary experience warranting the above gaffes either. The concerns I'm sharing are organizational and service related, but should have been resolved well before a restaurant's 9-month mark.
(1)Eric S.
This place is excellent ! Dozen oysters , ahi tuna , Singapore calimari , bang bang shrimp , maryland crab cakes , get some IPA's in you and a couple patron cucumber margaritas and a creme brulé to top it off , THEN leave feedback :)
(5)Jayson O.
Recently went as a group of 4 for lunch at 11:30. Server was nice enough, but kitchen was slow. Our order consisted of only items on the lunch menu: 2 orders of fish tacos, 1 chicken wrap, 1 burger. It took at least 45 minutes. Ingredients seemed fresh enough, however the taco's were a tad runny from excess liquid (from the salsa maybe? The steam?), and my coworker thought his Kobe burger was a bit dry (i.e. overcooked). Interior was bright, and open, and clean. Easy on the eye's, although music gets drowned out slightly from the noise factor during rush. Was it a value? Meh...I guess I expected a tad bit more for $$, but the meal was fine enough. We all did comment that we thought the lunch menu should have a bit more variety. The place is probably better suited for dinner, or if you can afford a long lunch.
(3)Emi K.
Two Saturdays ago, my husband and I met up with our friends Renee S. and Mike S. at Bonefish Grill for dinner. Preparing to settle for average food at exorbitant prices (from a chain seafood restaurant no less), I was pleasantly surprised to receive medium-quality, moderately priced food (from a chain seafood restaurant). I ordered the Grilled Pan-Asian Salmon. While the fish could have used a bit more seasoning (read: salt), it was flaky, moist and cooked to perfection. I also enjoyed sides of butternut squash spaghetti and thick spears of asparagus. Our server was especially friendly and attentive. After realizing it was our first time at Bonefish Grill he patiently gave an overview of the menu and mentioned the specials that night. Despite it being particularly packed that night, upon our request, we were seated at the patio without too long a wait. Modern, stylish decor. Casual-chic ambiance. Complimentary bread with dipping oil. Decent selection of seafood items.
(4)Ashley F.
I was looking for a new place to try and decided on Bonefish Grill. I will say I am quite surprised with the 3 1/2 stars because I give it 5 stars! When we first walked in, it was quite busy and the host told us that on her screen said it would be a 40 minute wait but after waiting for 5 minutes our table was ready. It was our first time there and our server Michael, was amazing and thorough with our questions. For drinks, my boyfriend tried the white cosmopolitan and I had the smash berry. The cosmopolitan was yummy and sweet and the smash berry had fresh black berries at the bottom. For our appetizers we had mussels and the bang bang shrimp. We weren't going to get the shrimp but they had a deal that night. $6 dollars for the shrimp. The shrimp was like a honey walnut shrimp mixture with a touch of siracha. It was good and spicy The mussels came with garlic, tomatoes and wine sauce and was yummy. There were some mussels that seemed under-cooked and that was a bit odd for me since i'm not sure if thats how it was supposed to be cooked but it didn't stop me from eating it. For our meals, I got the special for the week which was a white wish that came with feta and basil on top. It was served with garlic mashed potatoes and chickpeas that were cooked to perfection. My boyfriend had the salmon burger which came with fresh chips. By that time we were so stuffed from our appetizers that we barely ate our meal but it was still amazing the next day. I will definitely be back to try their dessert and brunch. :)
(5)Danny N.
Not really too impressed with this place. But I guess just like most other seafood and/or steak restaurants the only way they know how to give flavor to their meat is by surrounding you with a bunch of sauces to dip it in. So pad pathetic. The chefs at these restaurants should take a visit to South America or some European countries and learn how to cook seafood and steak with the most amazing flavors without their stupid sauces. Will I come back? Hmm maybe. The ambience is kinda nice. The service is also just average. We had to ask for bread and the glasses of water were only refilled once.
(3)A T.
Upscale place love it a loteverybody's nice the service is great dessert is awesomehey do you want to coffee no I don't want to coffee I think off his game
(4)Phuong N.
We went here last night to have a going away dinner for one of our now former coworkers. We had a party of 9 people. The wait was about an hour. You could tell the restaurant was busy. We sat there and caught up with each other and the buzzer went off. Hooray! We were starving. Our party proceeded to walk into the restaurant and up to the hostess counter. We gave her our buzzer and she told us they were getting our table ready and it would be ready in a few minutes. So we wait...then a small party of 4 walk in from the bar and hand in their buzzer and was told the same thing we were told. A minute later another party of 6 walk up to the counter and was told the same. *SIGH* Why buzz us in if our table wasn't even ready for us to be seated immediately!! So frustrating!! At this point we are all packed in like sardines at the front doors. The hostess then seats the last party that came in first, a few minutes later the smaller group and then us (who was buzzed in first) last. Seriously WTH?! I'm annoyed at this point. I brush it off as we are seated hoping the food will make up for the already questionable service thus far. The entire restaurant is pretty small. Very cramped. I had a few inches between me and the chair behind me. Not much of an ambiance...music was pretty loud. Now on to the menu. Menu had some variety. I did notice that alot of their dishes incorporated artichoke hearts. I had the bang bang shrimp tacos and it was very good. It reminded me oh honey walnut shrimp but with a spicier sauce. My friends had the tilapia,salmon,saucy shrimp and bang bang chicken...all tasty.The drinks were very weak. Our table tried a few of their cocktails. Our waiter kept mixing up our drink order but when he finally got it right we had the pomegranate martini was very sweet but very good. The ocean mango martini, bonefish martini and guava black cherry mojito were pretty sweet and I could barely taste any alcohol. Stick to beer or wine. Dessert menu looked good and apparently everything is made in house but we were too full to try anything. I don't know about coming back for dinner with a large party again but I might try to come back for happy hour.
(3)Sarah S.
I ordered the wood-grilled scallops and shrimp. The shrimpies were tasty but the scallops, which I was most excited for, were itty bitty and overcooked. They were like little rubber nuggets. Scallops are one of my very favorite foods so this was disappointing. The grilled veggies served with this dish were 90% huge chunks of undercooked and hardly edible zucchini. Garlic mashed potato side tasted nice but overall the entree should have been better executed. We also ordered a side of grilled corn and it was so overcooked that all moisture was gone from the kernels. It was like a corn exorcism had been performed before it had reached us. As far as service goes - it was ok. One of the hosts was chit chatting with this server in front of our table, complaining about another of the hosts. Gossip about your co-workers outside of work, not in front of guests.. In all we decided it was a necessary venture being Tustin residents but not worth a return trip.
(2)Jennifer C.
The food is mediocre and the service isn't any better. Kelly had 2 tables and couldn't even let us know she would be with us shortly so we waited for about 5 min just to see who our server was. I ordered a dirty martini and she asked me a couple times what I had ordered. I don't like repeating myself. My brothers fish tacos came before my salad by about 5 min. The waitress Kelly has no personality and the food wasn't good. I wouldn't come here ever again. It was my first time and my last.
(2)Sheryl S.
Loved this place and the Bang Bang shrimp so much I selected it to have a my Birthday dinner celebration on December 6th. Made the reservation a month in advance for 12-16 people. Very disorganized and we kept getting the response that there were other large parties when we requested something. The bills were mixed up several times and finally my friend said she would pay it and we would sort it out. Since it was my Birthday I stayed out of it but was embarrassed that I chose this place and we received such shoddy service. I called twice and asked for the proprietor to contact me and never heard from him. Sad..I cannot patrionize a business that does not care about it customers.
(2)Kelly C.
After seeing this place open for quite some time, my family and I decided to pay a visit. Here is the nitty gritty on what we encountered that evening... ** Food ** Singapore Calamari: Decent, but it was too heavily breaded and seemed to have a batter on it that was better suited to be on fried chicken. I was kind of surprised that the calamari was so lackluster considering that it is usually a "must have" dish when it comes to seafood restaurants. Mahi-Mahi Lobster Thermidor (Special): For someone who normally does not care for lobster, I thought the marriage of the mahi-mahi and the lobster was done wonderfully. Easily my favorite dish sampled this evening. Grilled Bronzino (Special): Lovely presentation, the fish was very delicate and tender, but it lacked seasoning. My mother (who ordered it) kept saying that she felt that it needed some sort of sauce to go with it - which I agree with. Bang Bang Shrimp Crispy Taco: I enjoyed the flavor and usage of wonton wrappers as a taco shell, but it was too dry. Suffering from the same problem as the bronzino, I feel that a salsa or some sort of extra sauce on it would go a long way. Cucumber Margarita: Fantastic, but a little heavy on the mix. Still, the flavor was very enjoyable. ( Pro tip: There is no house bread offered if you order an appetizer and otherwise must request it. It is very soft and delicious and I absolutely love the infused dipping oil provided with it. I believe it has basil, rosemary, garlic, and Parmesan cheese. ) ** Staff ** Taylor was our server and was extremely polite and very attentive. A+ for this fine gentleman. Upon hearing that it was my parents' anniversary, the manager herself brought out a small box of delicious chocolate disks from The Chocolate Fetish. It was a lovely, thoughtful, and elegant touch. ** Decor & Ambiance ** Very classy and rustic, but without looking overly formal. There was a good mix of casual and semi-formal attire from the Bonefish's patrons, so it's good for both a night out with a loved one or a laid-back dinner with a friend. ** Overall ** So while I feel that the restaurant has very good potential, a few of its items still need some tweaks. However, the staff that waited on us that evening is worth another star alone. While the Bonefish Grill still needs to up the ante a little more to compete with some of the great seafood restaurants Orange County has to offer, it has a lot of potential. I'd happily come here again, perhaps in a half a year or so, to see if anything has changed.
(3)Kevin C.
I eat there often and mainly for lunch. On occasion we go for dinner and tonight I was reminded why we don't go more often. Despite the food being enjoyable, collectively we had the trout, burger (ordered med rare yet delivered well) and lobster grilled cheese the service was just awful. We didn't complain as we don't like to cause a scene but there really wasn't one thing that was timely. The initial drink order was delivered 5 minutes or more after the appetizer was delivered, the secondary drink order was some how forgotten, the entree's were delayed such that the waitress had to stop by twice to say the order was nearly ready. This was only followed by the fact the final dessert, the smore flatbread took forever to come out.... Was really disappointing and the waitress gave no indication of any problems at all - oblivious to it all. To make matters worse we were not the only table problems. The table to our left had issues and complained to get two comp'd desserts (macaroni and cheese for their kids) and another table simply got up and left. Not good and certainly hope that it improves.
(2)Salina G.
I have been to this location two times a week for the past month or so. Tuesday's for the $8. Lobster and $3. Wine during happy hour is the best in town ! Sunday has a $20. Brunch with bottomless mimosas which is amazing! Everyone that works here is extremely nice and friendly. I live the decor, from the revolving door, to the outside patio to the lights and everything in between. Walking in you would think the menu is going to be more exp. than it is? However, the prices are extremely reasonable. My new favorite spot :)
(5)Curt H.
A good joint to eat fancy food but nothing to call home about (yet) let's just say I got a busy signal. I didn't get to dine in, I only saw the joint from the perspective of the front desk as I placed an order to go and they have a good, dark ambiance going on which seems like they are trying to pull off the look of a swanky place and it's definitely a place you can take a lady if you want to impress her for $$-$$$ prices. I ordered the fillet mignon and Lilly's chicken. Steak was great quality and cooked to perfection, I'm a fan of char however the steak was lacking in that department otherwise they would of been even better. I don't say great because the spices used on the steak were very overpowering and muted the actual flair of the meat which should be front and center. A side of Buttery, garlic mashed potatoes was delish and the perfect pairing to their steak. The chicken was a bit of a let down however. There was nothing really special about it and the white sauce the poured all over the chicken was very, very rich and intensely flavored and eventually so overpowering that I ended up scraping it off and just trying the chicken on its own which was simply a grilled chicken breast with no spices or marinade that stood out to me personally. The best thing about the chicken dish was the couscous side as it was the best couscous I have ever had. It has the consistency of tiny tiny tapioca balls but in a good way if that makes any sense, it's just something you should try if you end up with the choice. For desert (which I normally never go for) I decided to try the key lime pie. Let's just say this was the best part of the entire night. Hands down the best key lime pie I've had in a long time. It's on par with what you would expect from a 4-5 star hotel or a Ruth's Chris esque restaurant. I just wished they gave me more whipped cream to smother the entire slice and give it that great balance of sweet and sour. The graham cracker crust was baked to perfection and held up perfectly until you tore it down with you fork. C'mon everyone knows they can't resist a warm, crunchy graham cracker crust :) I will definitely go back and I actually look forward to trying other items on the menu. Their first attempt did impress me (for a Tustin Marketplace joint) but didn't blow my socks off. Next time I will order something off the radar for me and hopefully I can discover something new and love it as much as I do their key lime pie (and decor)
(3)Mary G.
The food here is exceptional. The bummer is, a lot of people obviously agree because the wait is a bit long. We get a little hungry between the time we order and when the food arrives. Have to say, the food is good. My favorite is the scallops and shrimp meal. The scalloped potatoes and snap peas are good too. We have been there several times and will be back.
(4)Janie K.
The muscles were over cooked and didn't seem fresh. The waiter had described it as well seasoned with a light onion-tomato lemon butter sauce - it was not; it was a sweet lemon butter sauce that was very heavy like gravy! Also their house salad was not fresh (like left in the fridge for a while) and just plain and dull - no flavor. When asked if I wanted to take it to go and I said no due to reasons above, he said, "well if you had told me earlier, I could have done something about it." I was thinking, 1) you could do something about it now, and 2) it's not my job to ensure you give me good service! My next thought; good service means, anticipating the customer want/ need then taking action (not getting on the defense and putting the responsibility on to the clientele).
(2)Maya A.
Came in for lunch the other day and managed to stay at the host area for 10-15 minutes before host (Cindy) came to seat me. She was very rude and careless and didn't seem too interested in actually working. Food was great and server Mason was even better. I ordered the tacos with corn chowder and was very satisfied. As I was leaving I noticed host was glued to her cellphone. I asked to speak with a manager, she had to finish her text message before slowly walking into the back and not returning. I will not be coming back to bonefish grill. As amazing as the food and server were, I refuse to support a business with rude, inconsiderate, and completely incompetent staff.
(1)Jeremy D.
Not sure what the negative reviews are all about. Bought $100 in gift cards for $80 at the district Costco. Then made reservations online and got a 15% off coupon. They were 15 minutes late on our reservation, but no worries since they have a comfy couch outside area. After seating us the manager dropped by and apologized for the wait. She let us know that comped bang bang shrimp were on their way. Amazing app. Maurice, our server, hooked us up with great recommendations. Bread with olive oil spice mix is excellent, wife had salmon, and asked about the sauces, and Maurice brought out two with the fish. I ordered blackened ahi with mango salsa. Whipped garlic mash are solid. Au gratin potatoes are better. I had corn and crab chowder, Mrs. D had the wedge. Kids had popcorn shrimp and fish and chips (tilapia). Both were solid. My ahi came out overdone. That doesn't knock down a star, the way they handled it could have knocked down a star. A bit tired of the pretentious who demand perfection. As a former restaurant guy, reaction to problems is vital. They left my sides, grabbed my fish, and had a beautifully seared ahi in front of me in 5 minutes. I would do 4.5 starts because they were slammed so the salad and soup came out just after the entree, and they forgot my kids broccoli, but overall a great restaurant, and we will be back.
(5)Elle C.
Consensus with my group was grade C. Service was nice, decor was modern, lunch menu seemed decent. We ordered the fish and chips and grilled trout. Grilled trout was over cooked, had too much pesto style sauce, possibly to mask an older fish. Fish and chips was a large portion, but the batter did not have any flavor, just texture, slightly too crunchy and oily.
(3)Kristin A.
The short of it: - great decor, ambiance - good food - prices are reasonable - great service - Favs: Bang Bang Shrimp, Fish Tacos, house made chips The long of it: I was definitely pleasantly surprised by this place. For some reason I thought it would be a very casual fish restaurant, but it turned out to be a nicely decorated almost fancy-ish restaurant. I really liked the ambiance in here and I could see it as a nice little date place if you don't want to go somewhere too casual or too upscale. Just a nice in between. Our server was so nice and friendly it was a great way to set the night. Ordered the bang bang shrimp (think walnut shrimp, but tastier and with a little kick), seared ahi tuna(pretty good), and grilled fish tacos (will definitely fill you up and its tasty plus a healthier choice). As a side, I got the house made chips. Those were quite addicting so to chip lovers out there, you must try them. They also serve warm bread with pesto sauce (always a plus when there's warm bread!). Overall, I had a good meal, had great service, which made for a good night! I will be back!
(4)Calvary D.
Bang bang shrimp is huge portion for appetizer. Taste very good. My wife loves calamari with its Singapore sweet dipping sauce. I ordered lobster grilled cheese with lobster bisque. Maybe I was full since I couldn't finish it. Had an add on of crab fried rice. They charged me $8 while menu indicated $5. Oh wells. Wife went for the Chilean sea bass. $$$. I have had better but Iove the atmosphere and the fact that i had a BOGO coupon. :)
(3)Healy M.
Went for a late lunch in Sat. Service was slow. Entire staff acted like we were an imposition for being there. Food was over priced for barely better than fast food quality. $5.00 for 5 shrimp added to a caesar salad. Filet mignon tacos were over cooked and minimally filled in relation to the tortilla. Not repeatable.
(1)Nicole F.
My husband and I needed a nice night together after a rough week. Bonefish was recommended to me by a friend, so we gave it a try. We were NOT disappointed. Every dish in this place is simply delicious and made from scratch. It's my favorite restaurant after just one visit. Grilled artichoke is a must starter, and you cannot beat their chilean sea bass. The amazing food would have brought me back in on it's own. But the food, paired with the BEST service I have ever had takes the cake. My husband and I have both worked in the restaurant business 10+ years, and agree Marek is the best server we have ever encountered. He was so much more than an order taker, he made our entire night. And he truly loves the company he works for. Thank you!
(5)Joyce L.
We tried this place 2 times. First time was for lunch. Both service and food was only so-so. We thought that it might have just been a fluke, so we tried it again for dinner, and it was the worst experience. We waited for an hour and a half to be seated, even though there were a lot of open tables in the patio and bar area. Once we were finally seated, they still had us seat in the bar area anyway, so there was no point in waiting all that time. Our server, Steff, was paying more attention to all of the other tables around us, except us. She got our drink order wrong, giving Minute Maid lemonade, instead of the "freshly squeezed house lemonade" that she even specifically pitched to us. Once the salad came out, we couldn't even start eating because they did not even provide any utensils. We needed to flag one of the bussers before they finally gave us utensils. The food started coming out one by one, and they were giving us orders that were not ours. They don't even know which orders go to which tables. Once OUR food finally came out, they STILL got my order wrong. They brought me chicken, when I ordered fish. Both Steff and the manager were insisting that my mom, my husband, and I were ALL wrong, that it's actually fish that's just overcooked. WTH? It LOOKS like chicken, it SMELLS like chicken, and it TASTES like chicken, verified by 3 different people, and you're telling me that it's OVERCOOKED fish? It doesn't taste ANYTHING like fish! Even IF it was fish, their chefs are doing something terribly wrong for it to taste NOTHING like fish. Your restaurant name is BoneFISH grill and you can't even cook fish right. The only decent service that we received was from Justin, the host who put our name down initially. While we were waiting for a table, he took our picture in front of the restaurant so that we can all be in it; and when we were seated and waiting, he was the one that actually brought us out some bread, noticing that all of the other tables that were seated AFTER us already had some bread out, except for us. We are usually good tippers since my husband was a server before and we understand how important it is, but we were just so dissatisfied with the horrible service that (for the first time) we just put a $0 and walked out of there. Never again Bonefish grill, never EVER again.
(1)Sandra X.
Went here for a work event on lunch, the service was great. The food is tasty! Recommend this place.
(4)Adilene T.
This place was such a disappointment, after hearing how great the food was I decided to try it. Went on a weekday for lunch, wasn't too busy. I ordered a blackened tilapia substituting my side of French fries for some coleslaw. My dish arrived with fries and the wrong salsa. The fish was bland and the "freshly squeezed" lemonade was a let down. Afterwards it was difficult to get a hold of a server when we were ready for the check. I would have forgiven the food if the service had been better, but it wasn't.
(1)Toloue A.
The restaurant has a great atmosphere but that's it! I got the bang bang shrimp tacos which was ok but the fries were mediocre at best. My mom had a Mediterranean white fish and her food was so oily. For the price this reassurance is not worth it! Additionally, our server was not very pleasant, her clothing was messy and she had no recommendations for us. Finally, when my mom opened her napkin it was dirty so we asked for a new one and when I opened mine... Same thing! Never going again!
(1)J R.
Well, we read the reviews and were worried---our worries were somewhat justified when the best part of our visit appeared to be the seating!!--and that is not a good thing...we went today 2/23/2015. We were warmly and quickly greeted by the hostess- and she offered either a table or booth-- late seating at around 12:20... Ordered appetizers--Bang-Bang shrimp has a lot of sauce but were pretty good...The Ceviche were cut in much larger pieces than if you had it elsewhere but still tasted very good....Main Course--Pad Thai for fiance-- big mistake to order that type of dish out side of a Thai restaurant---it was too much steeped in sauce and just plain did not taste good...I had the chicken wrap-- ordered without the goat cheese and it was just too small with few ingredients to be a dish with character...Cole slaw had a unique flavor and seemed interesting...waiter from the beginning seemed VERY tired and not interested---we noticed he had a big conversation going on at the next table with folks he seemed to know but was not that interested in us at all; What blew my mind was that after ordering appetizers and a lot of food,,,,he set the check down without offering desserts...very odd--we ordered the Key Lime pie in spite and it was quite good if you like it very, very tart(which I do)---so the dessert was good. Sum it up....poor main courses and very disinterested waiter will keep us from ever returning---
(2)M L.
Party of 12! Table was ready when checking in! (2 thumbs up!) Fairly friendly staff. Honestly, the food was #JustOK . Would not be my first choice to come back.
(2)Erika M.
I honestly cannot understand people giving more then one star to this place. I have been there twice, and I am not planning under any circumstances to go back. The food is bad. Period. It's tasteless. The service was slow both times. Location is convenient, but there are better places to eat in the same area.
(1)Angelina L.
Good food and excellent service, but the food took almost an hour to come out that I was starting to starve. Ryan was a great server that offered drinks and complimentary bread. The pesto and olive oil dipping sauce was different and tasty! This is the first bonefish in California and I was excited to try it. You're able to make reservations on their website. It's a small restaurant but looks nice. They have different daily specials that aren't on the regular menu for a decent price. Their bang bang appetizer of shrimp is fried and a little spicy but delicious! I will want to come back to try the crab cakes.
(4)Kaitlyn S.
A nice place to go for sea food. The atmosphere is great; the waiters are ok. The food is good; I had the crab stir fry which was good, had a little too much tang but overall good.
(4)Amy S.
Food was great and bartender Robby was super nice. Enjoyed everything and manager Shawn was great as well!
(5)Arshad H.
Ordered food and waited 40 minutes for it to come out. Asked assistant manager about food and didn't hear anything back from her. Then manager apologized and gave us the food for free. Ordered Po-Boy with bang bang shrimp. It was just ok, nothing special even though this was their best dish (supposedly).
(2)Elle C.
Service, again, was nice; however, not as spectacular as the previous visits. Even after requesting a spacious booth, we were originally placed in a cramped half-booth/half-table; fortunately, we were moved to a more comfortable (real) booth. Our server was pleasant, but his timing was a little off. It took an especially long time to get our initial glasses of water (however, once they arrived, the water was appreciatively refilled regularly); we couldn't partake in the bread and appetizers when they arrived since we had to wait a few minutes for the appetizer plates; the entrées were a bit rushed, arriving before we were even finished with our salads. In each of my visits, I'd been longing to try the sea bass, but was discouraged by the cost (especially in comparison to the other fish entrées); I decided this was going to be the night to splurge. In my past dining experiences here, I was impressed with the fish portions (even the smaller salmon, for example, was tall and plump). Prior to even tasting my sea bass, I found the presentation disappointing: smaller than palm-size and only about 1/2-inch thick (think of a deck of cards -- just thinner) -- indubitably, the smallest sea bass I've ever received as an entrée. I made sure to take v-e-r-y tiny bites, to make it last. Thankfully, it was delicious -- as were the mashed potatoes (which I didn't order). Although everything on my plate was very tasty, I don't feel the cost justified what I received. I'm sticking to the other choices of fish next time.
(4)Vivian C.
I came here yesterday with a group of girls (7 total). I recommend reservations for large parties otherwise there's a wait. On Weds, their signature Bang Bang Shrimp appetizer is a special price of $6!! I highly recommend it, one order was enough for 3-4 people. For my entree, I got the spicy tuna bowl and I loved the salsa that came with it. The spicy tuna was the perfect rare although the sesame seeds did get stuck in my teeth, but it's worth it! I didn't have room for an order of dessert but I did try one of my friends DIY Donuts that came in her 3 course meal. It was delish and reminded me of a beignet, I just wish I had room for more!!
(3)Jeff S.
Wow. I've been going to Bonefish in FL and NV for a little while and fell in love with this place. The Bang Bang Shrimp is really good! They have a good selection of beers on tap (6 i think) and make an amazing Parkers Margarita What stood out to me was the service. The Server that I've had the 2 times I;ve been there was Adam , and would suggest asking for him when you go there. He knows the menu very well and was able to suggest items that I've not considered before, and that I loved. The seared Ahi Tuna was the best I've had at anyplace. Be sure to check their website for promos. I think 7.90 for lobster on tuesdays and $6 bang bang shrimp/chicken on wednesdays. And for those of you who go to Sam's Club, they have $85 in gift cards for $71 or so...saves a little bit if you want to go there. Only down fall...you get what you pay for, and the food is amazing, but not cheap. The times Ive been there, the bill came to between $80 to $250 for 4 people, that thats dependent upon the cocktails too.
(5)John L.
So the waiter was nice but the food isn't so fresh as I was thinking. A few hours after I eat there I threw everything out, the fish wasn't fresh, I never throw up before because of food, that's the first time actually, I got food poisoning. The waiter mention twice that the place is actually new and they have only two branches all over so I guess you can't trust those I wouldn't go back there! Stay away.
(1)Reagan N.
I just ordered soup to go (1hr before close)... 20 mins later I pulled into the parking lot and saw a thicker looking lady hanging half way out the door. As I was getting out of my car, she yelled "soup?", I replied with "yes:)" ... Her response was " we're closed, well trying to... Need anything else?? All she had to do was give me soup and take my money, pretty sure snide comments aren't a side dish I ordered.
(1)Garth R.
Stopped by this place for some eats last night after going to all-you-can-eat Indian buffet for lunch; so, I wasn't hungry at all but I promised a friend of mine I'd have dinner with him and this was the place he picked. At 7, happy hour had just ended, which I heard was half off all food and drinks. That was a bummer and it was sooo packed the wait was 20-30 min. for a table (on a week day). While we were waiting we wandered out on the patio to see if we could find a spot to sit and to get a drink. Seems they have separate wait staff for the patio or we just got lucky and line cut by sitting down out there cause the next thing we knew we were given a menu and asked what we wanted to drink. My friend ended up getting the sashimi plate which was tuna seared with some poppy and sesame seeds as a crust. That was the best raw tuna I've ever had. Melt in your mouth stuff with mild wasabi, ginger and a soy dipping sauce. We got some free hot bread with a pesto dipping sauce while we waited for the sushimi. We both got a lemonade even though my friend gave me the impression that we were there to have a drink and, damn, that is one of the best lemonades I've ever had. Apparently, the bartender makes 'em fresh. It was just the right amount of sour with a sugar rimmed pint glass. They were so good we kept order 'em and after four the bartender cut us off. Lmfao, yes they cut us off! The waitress tells us the bartender told her to tell us that this was the last one. Seriously? You're cut off from lemonade? I guess the bartender just didn't want to make em anymore cause it was busy, but that is just lame and they charged us something like $4.25 for each of em so it's not like they weren't makin' any money off of us. Yeah, it's expensive and busy and in a bad location for traffic but after tasting the food I'm sold. I'll be back for some of the tuna and lemonade, who cares about the rest of the menu, which we never tried by the way.
(3)Annie L.
Went on Valentines weekend Saturday about 7:30pm. The wait time would be 1 hr so I went to the bar, luckily seats were open. Had the 1/2 dozen oysters w/the bread & pesto dip. The break was fresh & hot and the pesto & oil dip was delicious. For food I had the Tilapia Imperial w/Garlic mashed potatoes. The potatoes was very creamy! The tilapia was good too especially when drizzled w/the sauce. There wasn't much scallops & shrimps w/the fish as I hoped for a $20 plate. Tried the Kobe burger & that was good too. A little much on the onions and the fries seemed overdone. The Bang Bang Shrimp Taco's were delicious! Can't wait to get it again!! As for service at the bar, it was A-OK. The service takes their very sweet time! Very slow service.
(4)Robyn P.
First impressions mean so much. I've been wanting to try this place. My mom had been here for lunch with coworkers and kept talking about it, so I suggested we go there for Mother's Day brunch. I looked it up online and found that they were indeed open for Sunday brunch and that they took reservations. I made a reservation well ahead of time. When I got there today, they sat us right away. That is about the only thing that went well. Obviously, they were very busy because it was Mother's day, but a restaurant of this size and part of a chain knows what to expect on a holiday such as this, right? Well, not so much. The time it took for our waiter to get drinks and our order was a bit long, but I can completely understand that, as busy as it was. (We got there at 12 noon.) I ordered the surf and turf benedict, and my mom and her friend both ordered the Oscar omelette. I should have checked my watch to see how long it took to get our food THE FIRST TIME. It took a really, really, really long time. Probably close to an hour. I looked around and saw many other tables of people waiting and looking restless. On the other hand, I saw parties come and go having been served their food. Ok, so it was busy, but, again, the restaurant has a job to do..to serve food. So, we get our food served to us by a different waiter, and immediately, things are amiss. The steak that is sticking out of my eggs benedict is DARK brown and i can tell it is way overdone. I saw off a piece (literally, I had to SAW IT WITH THE KNIFE) and it had the texture of beef jerky. Blah. Meanwhile, my mom and friend were digging into their omelette, and found them very very cold. Their toast was delivered, dry, cold, and unappetizing. As long as we waited for our food, we did not want to send it back, yet we could not ignore this. My mom had watched me trying to cut the meat in my dish and she just shook her head. We flagged down the waiter and sent it ALL back. A manager came and apologized and said they would be working on it, and that all the managers were in the kitchen trying to move things along. I am not sure how I felt about this, but this place has been open long enough to have avoided this problem on a Mother's Day. So, while we our waiting for our meal to be delivered a second time, we are brought what looked like a loaf of panini type bread and some olive oil. By this time It was Almost 1:30. So we had been there 90 minutes, and not had a bite to eat. The food came a second time, and mine was lukewarm, but I didn't have the heart to say anything, because the steak this time was of a softer juicier texture. I didn't like my meal though. The English muffins underneath the benedict were hard...still needed to do the sawing motion with the steak knife to get through them. My mom said her omelette was good. The manager offered us free dessert. We got the creme brûlée and the key lime pie. We were not offered coffee. I thought about asking for some, but I thought that might set a whole weird sequence of events into motion and we might not get out of there until dinner. So, the verdict. Very crappy meal. Paid $64.48 plus $9.00 tip. I couldn't bring myself to tip big with a meal like this. I don't think with food like we got, and such a long wait that we should have been charged, but I think the restaurant was messing everyone's food up and they still need to pay the rent. I saw lots and lots of people waiting for a long time for food, and I saw a party of two leave before they were served their food. Time we cleared out of there and finished our meal: 2:30 pm. It took 2 and a half hours to have lunch and dessert. And that was our Mother's day, courtesy of the Bonefish Grill.
(1)Richard A.
Today [Marks] the 1 Year Anniversary since my family and I had the pleasure of dining and enjoying the various selections of lunch and dinner entrées at the BoneFishGrille located in the TustinRanch MarketPlace ShoppingCenter, Tustin, CA. We are so happy to have finally found a local restaurant here in the TustinRanch Area (to save me from the hassle, inconvenience and long distance trip to either Newport Beech or Los Angeles) that has CONSISTANTLY High Food Quality, Selection and Professional Angler's (AKA Waiters/Waitresses). During the past year I have found that the Food, Service and Management to be a team of highly trained professionals dedicated to providing a *****5***** FINE Dining Xperience at very reasonable pri$e point$. Their combined level of FISHer(wo)man Knowledge, Politeness, Professionalism and Attention2DETAILS are above Reproach! BoneFishGrille I am so so thankful for your decision to develop this location and WELCME your bu$ine$$ to €l¤Ranchito¤de¤Tustini!¡!¡!¡Bienvenidos Amigas Â¥ Amigos¡!¡! However, prior to preparing and writing this review, I randomly selected and read the majority of the reviews that provided a *1* or **2** review to try to fully understand their dissatisfaction, grievances or nature of their complaints. I found it very disturbing, strange and odd that while I was experiencing such a positive Xperience on each and every visit and these other patron's weren't as fortunate supposedly. After my unscientific investigation was completed, the common factor in ALL these complaints was zero ("0") of the complainant's EVER mentioned bringing their alleged "complaints" or dissatisfaction to the attention of a member of the supervisory or senior management team. If based on their contentions, they were so dissatisfied with their Bonefish meals and/or service, the perfectly normal and logical next step would be is to raise or escalerate these issues with a member of management and lodge a formal complaint thru the appropriate procedure. Furthermore, I also found it strange and peculiar that these alleged complainAnts failed to provide specific dates, times, #ofGuests, etc. in order to pinpoint a breach of service. There4, in preparing to write this review, I brought it up and showed several of these not-so-positive reviews to several member's of the management team and they were very surprised of sum of these very serious allegations because nobody has raised ANY of these allegations or grievance's to them to be addressed. Since ALL of them failed to do so, I must conclude that these alleged complainant's must be without merit, fabricated, fictitious or perhaps @best overly exaggerated. Based on my personal experiences, I'm confident that the senior management team would have handled whatever purportedly negative issues they had in a prompt, expedited and professional manner! Additionally, based on my findings, the management team would have reached out to these alleged disgruntled patron's in hopes of addressing their concerns and making them a 100% Satisfied Patron!!!! In conclusion to this review process, thank you to the Senior Management of BoneFishGrille for bringing this Fine Dining Establishment to the local residents of the once very rural small town of Tustin. I grew up in Tustin at a time when it was a very simple and old-fashioned small farming and agricultural ranch Addi+ionally, since this is a very centralized location, I believe residents of ALL over greater OrangeCounty area should find this location to be really conveniently & centrally located with plenty of free (0.00$) parking available. I have found that the support staff works really hard to provide a high level of dedicated work in a unified team approach in order to achieve a legendary level of service which truly makes for an xEmplary Fine Dining Xperience Each AñD EveryTime!!! PL€/\z€ K€€p up /\ th€ GrAT€ W€rKz!!! E~Signed & €~Dated & €~SUBmitted By: Richard A. [{.02.09.29.04.00.00.00.00.12.13.2000.14.00.00.00.Â07.00.07.21.02}] PS; ThankU 2 the YELP.com people's 4providing this public £orum in order to provide BOTH +posi+ive+《AND》~~N-e-G-¡~T-¡~\/~£~~ comment$ back2both the BusinessAñDCommunity based on Personal XxXxXperiences!!! ;)
(5)Jerry M.
Went back to give it another try. We went for brunch. Male waiter in kitchen whites was brusque. We asked for some bread with our brunch. Not an outlandish request. He told us that there was no bread and walked away. No bread at brunch? Not a roll, bagel, muffin, scone or slice of toast left in the kitchen? Other tables had bread products, and they seemed to be enjoying those. Eggs should be served with some sort of bread, no? Sorry, I don't need to put up with rude waiters who are not concerned about customer sarisfaction. Strike two. Done.
(1)Justin B.
Pros: Bang Bang Shrimp Cons: Shrimp & Scallop skewer just ok Came here because I like to check out new restaurants haha. I arrived for dinner on a Tuesday night around 7pm and the place was pretty packed. Me and Kristin B. were quoted a wait time of 30 minutes but luckily it's open seating at the bar so we were able to get some seats at the long community table in the center of the restaurant. Our service in the bar area was pretty good. We were served relatively fast and were checked up on during our meal. No complaints there. For the food, we started with the Bang Bang Shrimp since our server recommended it as one of the restaurant's signature dishes. The shrimp was pretty tasty. It's lightly fried and breaded shrimp tossed in a spicy sauce. Good start to the meal. For my entree, I ordered the shrimp and scallop meal that comes with the seasonal vegetable which was spaghetti squash and one side dish for about $20. Overall this was just ok. The meal came with mango salsa on top of my seafood which I don't recall asking for and per the menu, I should have received a choice of their sauces but oh well it still tasted ok. Not my favorite and I've certainly have had better. I am looking forward to coming back for their Sunday Brunch and trying the Creme Brulee French toast though haha
(3)Jim D.
Excellent service and great food. The fish was very fresh and the Lobster Thermador Mahi-Mahi was exceptional.
(5)Brandon V.
This place is such a great value. I can't believe you can get large portions of great tasting/high quality steak and fish at a chain restaurant for such a reasonable price. The happy hour has glasses for only $3.50 and yes that Bang Bang Shrimp is an awesome and only $6 on Wednesdays. There must have been at least 15 pieces of shrimp. I tried the filet which was cooked perfect medium rare and came with potatoes and spaghetti squash for $22. I had the salmon for the specials which had some kind of bacon jam on top which was insanely delicious. The salmon was huge and came with two sides for $22. The au gratin potatoes were outstanding and the spaghetti squash goes excellent with fish. I'll be back on Tuesday for Lobster Tuesdays, I've never seen a lobster menu where nearly everything is under $30 on the menu and many dishes were around $20.
(4)Ms F.
I was there one time before and didnt have a great experience but boy was I glad I came back. We were there this past sunday. A group of 20 ladies for Sunday Brunch. I was so impressed by how nice our waiter Mason was. We sat in the bar area. Mason and the lovely girl that was working with him were both great. IT was bottomless mimosas and the drinks could have came faster but all in all it was a great experience. THe manager came over and introduced himself which I though was very nice also. We will be back May 17 2015 just got back from brunch there today. and once again service was terrible. We had juan. some of us literally had to go to the bar to get our own water. We asked for a box 3 times. Someone asked for bread that never came. He could not have been bothered to help us. seriously i really tried to like this place but with this kind of service no thanks
(2)Patrick L.
Amazing! Ever since i first visited a Bonefish Grill in Clearwater Florida several years ago I have been hooked. I have been counting down the day until one would finally open in southern California!!! We visited this location on family and friends night before the grand opening. Our server Adam was fantastic and will be asked for by name on every visit from here forward. The parker margarita is by far one of the best margaritas i have ever had. Not only does it have a great taste but also an amazing kick. The starter bread is delicious. I ordered the pork chop with au gratin potatoes. If i wasn't out in public i would have licked my plate. The starter salad was perfect as well. The decor is upbeat and modern but i love how they have outdoor seating! I probably should just get a job here since i will be eating here every night from today forward. So glad I was able to experience pre-opening night with Brooke, Brittany and Jeff! Great food and drinks with family and friends. Fyi we made our reservation for opening day Tuesday November 19th before we even left!
(5)Sylvia A.
Calif Fish Grill is so much better... * unprofessiomal hostess **** restaurant interior ambience ** food quality, portion, and presentation *** server for messing up on an order 0 star for messing up and telling me i didn't exist on their reservation list ** overall rating No, i will not be going back any time soon.
(1)Christina D.
Great food, decent service, overly priced. It's a great lunch spot if you get the lunch special but not worth the price for dinner.
(3)Barry R.
In all my years of dining experiences throughout the world, I have never encountered a more consistent level of poor service and an over-priced menu than what I encountered at the Tustin (CA) Bonefish Grill. After my first disastrous visit in early 2014 I wanted to give the restaurant another chance. Not only did I return once, but twice and each time the service was as abysmal as the previous visit - water glasses were not re-filled, orders were mixed up, the server disappeared, meals were served to some in our party while others waited - I can go on and on. Improving service is a function of the local management which deserves no stars, but the menu which is dictated by corporate is way over-priced and marginal at best. There won't be a fourth visit for me to the Tustin Bonefish Grill or any Bonefish Grill for that matter...ever.
(1)Danielle G.
Great food and drinks! The Ahi bowl is delicious and so is the Chilean sea bass. You MUST try the flourless brownie! Yum!
(5)Shula V.
Ate there recently with hubby and the service was good and the food was great. Not sure why all the bad reviews. We had the edamame, seared tuna, Maryland crab cakes, and the sea bass entree. All yum! Our waiter was very nice and prompt too. He asked if I wanted a glass of water to accompany my drink, which I thought was very thoughtful. Usually I have to ask for that glass of water. Overall a nice experience.
(5)Wesley V.
My server, Elizabeth, was very nice. I ordered the chicken wraps with a side of Parmesan fries. The chicken was a perfect texture. The wraps had something that looked like mustard as flavoring. I can't remember what the dish is called, but it's under "hand dishes." The entire dish was quite good but was rather a wait. The portion is what you get for around $9.50. It's South OC.
(4)Nijole T.
Almost worthy of 5 stars, but they did mess up 3 of our orders and it is a chain restaurant. A nice chain restaurant with great service, and very good food nonetheless! And we did get the messed up orders replaced and free dessert, so all was good in the end! My husband got the bang bang tacos and burger, well that is what he had ordered. They brought us the baja fish tacos my mistake (which I had debated on ordering anyways) so I got to try those on the house, good deal! I loved them! The mango slasa is fabulous, and I love the cajun fish. The bang bang tacos my husband didn't like at all. He dislikes mayonnaise which they were drenched in, so it is just a preference thing, everyone around us was ordering the bang bang shrimp, so it must be a hot item! I had the grilled talapia with broccoli and salad and it was all very good. He brought out 4 different sauces for the fish, I loved the mango salsa which was loaded with grilled veggies, I wish they would offer that as a real side its that good! Also the pan asian was really yummy, as well as their house salad dressing, a lemon herb vinagrette. We got the brownie to go and it was amazing! Gluten free and still tasty as can be! I really wasn't expecting bonefish as good as it was, I can recommend it to anyone for a nice family dinner or date night.
(4)Sara P.
ABSOLUTELY HORRIFIC. Walked in with my boyfriend, sat down on a less crowded Wednesday... or Thursday night a couple weeks ago (not sure which night, tried to convince myself this was a nightmare). I was shocked and horrified at the level of attention/service/and rude attitude I was given. Our server was perhaps one of the rudest, truly, most awful people I've had the pleasure of encountering. She was horrific in every way possible, making snobby remarks, dropping comments under her breath.. and of course, the famous eye rolling.... Lets start with the beginning of the meal... we were greeted by a very RUDE and OBNOXIOUS Server by the name of NICOLE. Whatever you do, please request another server if this tall blonde happens to be waiting on you, she will make your life a living nightmare. Why? Well, lets see, in the beginning of the meal we ordered Bang Bang shrimp, as we read that they were famous for this... and not only did it come out late and cold.... but when we asked her to take it off our bill, she told us that she wasn't going to do that. END OF STORY. NO MANAGER ASSISTANCE. NOTHING. When I asked her if she had the authority to do that... she rolled her eyes and even had the audacity to tell me she was the "lead server supervisor" and that she makes the decisions on those type of things and her manager Mark or something along those lines would agree with her...( I couldn't hear her at that point since I was biting my tongue...) So we decided to shrug it off and continue to order and decided to go with two orders of fish and chips, plus a side of bread and a half dozen oysters... The oysters were good, and they came out cold, she couldn't mess that one up... but she did forget to bring it out until after our hot food arrived... so I guess she did manage to mess it up. Then the bread we asked for never arrived, and we never got a single refill. Every single time we wanted something. WE HAD TO ASK LIKE LITTLE CHILDREN. ANYTHING EXTRA YOU THINK OF. She forgot to ID both of us, or didn't care... just overall lack of attention and lack of integrity from this person that totally ruined an experience that would've otherwise been great. We are a very reserved couple, and do not like to make complaints... but this was the final straw with this girl when I received the check, was fully charged for everything, was never offered manager assistance, and my poor boyfriend was just sitting there aching to leave... If you go here, request a different server! We won't be back because we simply don't wanna see that awful girl again!
(1)Liz W.
My parents and I came by on Sunday at 1pm. It was not too crowded but it took an hour to get our food. My chicken was good and the right temperature but my parents got cold meals. The food is pricey and the service is slow and poor. I won't be returning.
(1)Evelyn N.
We went because I had a $50 gift card. I have to say with the mixed reviews I was worried. I got the ahi tuna steak! The smoke on my tuna was so yummy and the veggies were perfectly seasoned. I did get two sauces on the side..mango salsa and a pan Asian fusion..I didn't need either one because the flavor from the wood grill and lemon were perfect. If you do choose a sauce, put it on the side. Pan Asian was great. The ceviche was alright. I felt they gave too many chips for such a little amount of shrimp. Though it came in a cool ice container. We had great service. He checked on us all the time. I would eat here again for sure!!
(4)Marie V.
I began writing an essay about my experience here. But since I too refer to yelp to pick a dinner spot, I want to make this short and simple for you. The "heavenly" Bang Bang shrimp is not so heavenly. It's just ehh. Thirsty for a beer? They have 4 on tap.... Service? They have a lot of servers but they don't help each other out and they are all look unhappy. OVERRATED!!!!! To the max!!
(2)Lori R.
Bang Bang Shrimp and Great Martinis...
(4)Maggie F.
We came for Sunday Brunch and couldn't be more happy! I had the Oscar omelet which was great and the endless Peach Bellini's were some of the best I've had! The peach tasted fresh and not syrupy like others tend to be. I also tried the Chocolate Creme Brûlée, recommended by another yelp member and it was AMAZING! Chocolatey with that brûlée sugar crust... Can't go wrong with that combo. Our server was great and helpful when choosing what to order. Atmosphere was very friendly. I'll definitely be coming back to check out their dinner and lunch menu!
(5)Hung D.
Had lunch with family and friends. Takes two and a half hours to finish lunch. Slow service, kids were hungry. Not coming back again.
(2)Debra M.
I had read about this new restaurant. So after seeing a movie, hubby and I decided to check it out. And I'm so glad we did! The restaurant was busy, so we had a short wait before being seated. While waiting, the owner, Marvin Mack, said hello and welcomed us to his restaurant. Soon, we were seated at a table in the bar area of the restaurant, which I love to do. Our server, Zack was very nice and check on us frequently during our meal. He recommended the Bang Bang shrimp as an appetizer (which we shared). Delicious! For dinner, I had tilapia and hubby had swordfish. Both were very good! Great place to come for date night. I'm sure we'll be back!
(4)Simon V.
Very attentive server. One of us is allergic to chili peppers, she offered to replace chowder for something else; got pumpkin ravioli which was awesome. Lobster dinner was fresh and delicious. She also mentioned that it was our anniversary, the manager brought out flourless brownie desert as a thank you for celebrating there. Truly impressed of the service. Highly recommended.
(5)Angela A.
This place was really good, the fish was cooked to perfection i had the salmon n goat cheese and my mom had the fish n chips the food was good, we had a black berry smash it was tasty I'll post pictures I recommend if you like fish it's good
(4)Peter N.
Great service and the selections were enough to make the choice difficult. First time here and look forward to coming back again. Next time, lobster grilled cheese sandwich!
(5)Hung P.
I was underwhelmed here for lunch. Came here in the hopes that it was a serious fish restaurant like Slapfish. From their selection of tilapia, mahi mahi, Atlantic salmon (unknown if farmed), and non descript fish n chips, it was clear this was not a fish-centric restaurant. I am not knocking all farmed salmon, but if it was from a reputable farm (I.e. Skuna Bay), they'd advertise it. But yet they still charge high end prices. I chose the least "trash" fish (undesirables because they are farmed [atlantic salmon] or bottom dwellers [tilapia]), mahi mahi. It was their daily fish special. The mahi mahi was grilled with a side of Parmesan fries. The fish portion was smallish, about the size and thickness of a McDonald's burger patty. The fries were unlike McDonald's fries--they were soggy. The price was also not McDonald's-like -- $15+. My mahi mahi was over cooked. It was dry...very dry. I did not finish even though it was a small portion. The fries tasted fine despite its sogginess. Our server was very new. She did not know whether the salmon was farmed or wild caught. Nor did she ask why I did not finish the mahi mahi. However, the Stella on tap did taste like Stella, so they didn't mess that one up. I think the point of this restaurant is the ambiance rather than the food. The restaurant looks great. But I can't eat the chairs or nifty wall art. Verdict: good place to take someone for drinks (at least the Stella), but don't expect real good fish. The prices are astonishing for the quantity and selection of fish. All the money is in the decor.
(2)Teresa N.
Food is so-so. Small portions, strange preparation of cabbage places on all plates. The sauces are too sweet and lack-luster. To top it off, the service is horrible. We waited for more than 20 minutes with our menus obviously to the edge of the table, ready to order. I've now been out of water for 10-15 minutes. No one has come to check on us. They came and took my plate. But still no water. There are plenty of servers working. Just not paying attention to their customers. Too bad this is where I chose to go for my Bday. :/
(2)JJ C.
This location just opened last week or so. Inside is nicely decorated and is kids friendly. Had the bang bang po boy with fries. Wife had the seabass special. Both turned out great. Kids liked the popcorn shrimp and the lemonade.
(4)Marie O.
It's always so crowded here. The food and service is OK. But if we're craving seafood, we are not going out of our way to come back here again
(2)Tracy E.
My mom and enjoyed a nice lunch today after some Christmas shopping. I really loved the salmon and would order it again!
(4)Paul P.
Exellent tacos the service was great besides are entree comming after are main dish will go back for lobster special :-P
(4)Linda P.
Super slow service... Not even sure why. I have tried this place twice and was more disappointed each time. Over priced for the quality and if the service was better you MIGHT make it worth it but with food not up to par and the service shotty you are not going to get anyone in there more than twice. Very disappointing. Guess we will be waiting for taps to open
(2)Sheena W.
Last night was the first time I've dined here. My date ordered the special which was sea bass, as suggested by the server. He told me that later he threw up. I had a salad with a small piece if salmon, which was over cooked. The food was not good and made my date sick. The drinks are fine but I would not recommend eating here!
(2)Vicki M.
Extremely limited menu, but prices are reasonable for type of food offered. We had what they call TEMPURA FISH & CHIPS and it was not your usual tempura. Much more like the traditional THICK beer batter type and the fish inside was minuscule at best. Seriously, more like large FLAKES of fish inside. Way too much batter, likely to make it appear you are getting a nice portion of fish (4 pieces, but in them not enough to make even one TINY size piece of fish). Fries, Tartar Sauce were tasty, but this dish being billed as TEMPURA and containing any decent portion of actual FISH is a total joke!!! The House salad is VERY good too. Decor is very simple and nice, but will not be returning for such a limited menu that does not even offer REAL size portions of what is important. After all, I don't want a plate of batter when I order fish & chips, I want FISH!!!!!!
(2)Kim M.
Not my favorite place. The food all tasted very bland. Very cafeteria'ish. The service was very slow - bar service was SOOOOOOOOOO slow. You basically had to order 1 drink & when it FINALLY arrived order your next one so you would only have to wait 10 minutes with no drink before the next one finally arrived. I have truly never been to a place that the bar was that slow. The filet looked like it was from Sizzler, I ordered medium+ and it came out RARE RARE RARE. I sent it back to be a little more done & it came out better but everyone else was done eating & it still tasted like Sizzler. The waitress didn't even offer to discount it or take it off the bill even though I didn't eat it & everyone else was done when my plate came back. We had to ask her to go ask the manager & she said "he probably won't but I will ask". He did which is why I gave this place a 2 star but I won't be back.
(2)Ruth V.
Exploring new place tonight with my mom Xman. This placeis really really good. Atmosphere is very nice. Service was superb. Amazing corn chowder withcrab. Yummy. Fish n chips crispy. Xmansdish also delish. Key Lime pie outrageously good!!!
(5)Alli Y.
I went back for dinner. They have a different dinner menu which is much better than lunch. Though when we got seated, we waited At least 10 min before anyone came to welcome us or offer us drinks. Sad. I got the mahi special with lobster sauce which was good. Green beans were excellent! The squash thing that it came wIth it was awful!!! I think they just poured salt over & over!!! Saltiest dish ever!!!!! Better but still needs work.
(3)Brian B.
When I first saw this place I thought it was going to be more a fast casual restaurant, but it's actually a full service restaurant. The place is well decorated inside and out with a good feel. Menu looked good, but I just got the corn chowder soup and two taco lunch combo which was good. Server was pleasant and attentive. Seemed like they had a lot of employees working there. I would come back depending in the time of day. It's located in the Tustin Market Place which has nightmare parking situation depending on the day and time you're there.
(4)90 M.
Service was great and ambience is nice. Good quality is nice but taste is ok. The ceviche starter was nice. Served in a ice bowl. Wood grilled mahi was ok. Fish and chips was ok as well. I would rather go to California fish grill. However, that's more of a casual type dinning compared to Bonefish.
(3)Lisa H.
Had dinner at Bonefish on a Sunday night. Party of 12. Had read the reviews before and couldn't believe all the one stars! Thought maybe they would have corrected all their problems..........NO NO NO!!!!!!!!! The service was the absolute worst I have ever experienced. The server took our order, standing at one end of the long table, and made several of us "yell" the order to her. She finally made her way to the other end of the table, and got uptight because we ordered for someone who had not yet arrived. Apparently she was trying to keep the orders in "order". The food came out in piece work. The first people to get their food were probably 15 minutes behind the last people to get theirs! Unacceptable. Those who ordered a salad did not get it before their meal. 4 out of 12 people were given the wrong order. Different servers would bring out 2 dishes and call out the dish name. THEY DIDNT EVEN CALL OUT THE RIGHT NAME OF THE DISH!!!!! Needless to say, 4 of us started digging in on the wrong dish. We asked for bread 5 times and they finally came out and said it was in the oven. We ended up getting the bread AFTER the meal was completed. After all that, I do have to say the food was good. Worth all the frustration, I say NO! We spoke to a manager explaining the problems and she tried arguing about it rather than apologizing!!!!!! Save yourself the frustration and find yourself another fish house!!!!!
(1)amanda c.
I second the "haters gonna hate" review. The food was really great! Best fish and chips I had ever had. With house made Tatar sauce! My boyfriend had the fish tacos and was ver satisfied as well. The only thing was the somewhat stale fries. We think it's because they aren't fries specialists. We sat at the bar and the bartender Maddie was terrific! Definitely will be returning!
(4)Tamara V.
My brother and sister in law rave about how great this place is. We had our company Christmas luncheon there and I had the salmon and it was absolutely to die for. It melted in your mouth and since I tend to be a creature of habit its something I get at any seafood restaurant and is by far the best Ive ever had. Service was good as well and they handled the large group of us without making anyone wait for each others food. Will definitely be going back again soon!
(5)Kelsey F.
I'm not that picky of an eater but I definitely would not recommend eating here. The prices weren't horrible but for the food quality they definitely were. I started with just a house salad which was pretty good, but when I got my shrimp and lobster I was disappointed. The food was over cooked and just wasn't good at all. The worst part was our server who I believes name was Jenn. My friend and j were extra friendly with her but she was very rude and even rolled her eyes in front of us at another employer. My friend was trying my food to see how bad it was and Jenn leaned in and was like "what is she like trying it or something" . Just an overall bad experience , I was pretty disappointed because it did look nice and had an appealing menu.
(2)Desire D.
The seating time We came at a busy hour where the wait time would have been a 40 min wait but to our luck, there were two available seats at the bar. Wait time was 1 min. The Bartender We had Violet. She was pretty quick to introduce herself get our drink order and give us our menu. She made some good recommendation of the bang bang shrimp for an appetizer and the Tilapia imperial. Another dish we ordered was pecan Parmesan crusted rainbow trout with asparagus. The Food The bang bang shrimp had a nice little kick to it. The tilapia imperial was great. The asparagus was cooked just right. The only complaint was the rainbow trout was a little too oily. It may have been the lemon butter. The spaghetti squash added a nice little sweetness to the dish. The atmosphere It felt very happening and great for an adult evening.
(4)Trust Me 2.
My wife finally got me to take her to Bonefish. What a mistake. A really bad menu selection so I just ordered a filet to be safe. Couldn't have been more wrong. When it arrived it certainly didn't look appetizing and didn't even look like a filet. It did look like a flattened, dried out piece of shoe leather and after one bite tasted even worse. The single scoop of mashed potato had so much garlic they were inedible. After sending that back I said just give me a hamburger. Safe right? Not at Bonefish. After the second bite I realized it was completely raw! Really? Why didn't I just go to In and Out? I know I'll never go back to Bonefish. Yuck!
(1)Lynn D.
A very good friend of mine was having a something to do with work after work with folks from work and asked if I wanted to come along to this place she has been telling me about. The menu keeps changing like her and the seasons and happy hour is fantastic... so according to the website... "From the moment you step foot through our doors, you'll be transported to a unique Bonefish Grill experience. Prepare for the unexpected - a journey that will ignite your taste buds, reward your curiosity and turn any visit into so much more than your typical night out." The place is well detailed in the décor and they treat you like family. Introduction of our bar keep staff set the tone for one of the best happy hours and dinners I have had in a while. After a quick head count of our party we decided to have the martini menu... Winter White Cosmopolitan / Bonefish Pomegranate Martini / Fresh Raspberry Martini / Ocean Trust Tropic Heat Martini / Fresh Pineapple Martini / Cosmopolitan / Ultimate Infused Dirty Martini / Lemon Drop Martini / Espresso Martini each one well-crafted and presented the bar food was bang bang everything and was well worth the spread. I really liked the fresh bread and dipping oils. Nothing was out of place and food and drinks were amazing. We made it into the dining area and again perfection. I selected the Sirloin and Colossal Shrimp Scampi the baby tomatoes along with the vegetables were wonderful very easy to enjoy and left me room for the Chocolate Creme Brulee. Now with this find I'm coming back with some friends to try the other dishes I watched presented and enjoyed. See ya Tuesday for lobster. Yummy
(5)Bonnie H.
One would think that a restaurant that specializes in seafood would use fresh fish everyday. Apparently not at Bonefish Grill. I ordered the seared Ahi Tuna with all the sauces on the side. The only thing that was right with the order was the fact that the sauces came on the side (surprisingly enough, since our server continually made a mess of our order). The Ahi Tuna was not fresh (see picture below) and the presentation was clumsy, with the pieces cut unevenly. One would think that seared Ahi Tuna would be the easiest thing to prepare and cook. But the fish I was served was simply not of an acceptable standard for any reputable restaurant. The location itself was clean, the decor was nice and the atmosphere lovely. The food, however, left a lot to be desired.
(2)LuCy t.
Perfect spot for a date night. It gets packed at dinner time on the weekends so be sure to make a reservation on their website if you can. They do have a small bar area. I tried the cold snap cosmo because I wanted to try their ice glass. It was awesome! !! And no, your tongue won't stick to the glass like in A Christmas Story. .I tried. Hehe. Service was great and the wait staff take your order on nifty ipads so your order gets put in right away. I ordered the seared scallops and shrimp for $18. It was pretty good but I was hoping for bigger scallops. It was prepped nicely and I do recommend the Asian sauce. We had the mussels for our starter and were disappointed with the "asian" size of the mussels.. :(
(4)Porter R.
Haters are gonna hate. But for me, I would rather eat at one nice place a week than eat an average place every day. Just tried Bonefish Grille and I am very pleased. I ate the fish and chips with asparagus. YUM. My date had the fish tacos. I had a bite and I would say they rival Santa Ana's Baja Fish Tacos. Server was kind an knowledgable. I will definitely be coming back to try other fish items. Definitely coming back for the bread and pesto olive oil dip.
(5)Nick H.
My friend and I went to Bonefish grill two weeks ago.....there were two managers at the hostess desk, we saw them look at us and that was all they did-they looked away immediately and did not even bother to greet us. I had the filet mignon and it was well done as I asked for but it was unbelievably dry and tough!! My friend ordered the salmon which was dried out, burnt and not so tasty. Our waitress was a bit flakey. She asked if we preferred butert rather than the oil they serve with the bread, we responded yes and then she never brought us the butter. We asked her questions about items on the menu and she said she would find out for us and then she never did. She never once checked on us after someone else finally brought our meal out to us. The price for both our meals was WAY OVERPRICED, especially for the quality of the food being offered. We all work very hard to earn our money and felt like we" threw our money down the sink". No one ever once asked us how we liked our meal or thanked us for eating at their establishment OR said they hoped we would return. The atmosphere there was unwelcoming and not very "warm" or friendly. Too bad this place was so overpriced and was so underwhelming.
(1)Pat F.
Blown away by the great food! I wandered into Bonefish Grill half expecting to walk up to a fast service counter, but was surprised to find a warm and inviting, pleasantly relaxing, and dimly lit ambiance. I was greeted immediately by very cordial staff. The menu was filled with tantalizing choices, making my decision a bit of a challenge. My curly haired waiter, an enthusiastic young man, who was eager to make my experience enjoyable, started my meal with warm bread and a tangy pesto. The house salad was bomb! A very generous variety of greens, cherry tomatoes, Kalmata olives, and hearts of palm, were enhanced by a mouth watering tangy Citrus Vinagarette. My wood-fire grilled salmon was cooked to perfection, succulent, and juicy, slightly crusty on the top. Sweet spicy mango salsa was the perfect counterpoint to the salty savory fish. Creamy potatoes au gratin, with a little crusty topping was an amazing offering, featuring a variety of yummy cheeses. The chef's fresh vegetable, for the evening, was a delightful twist on succotash, pairing edamame with corn and italian sausage tidbits. Portions were generous. Service was excellent. Ambiance was pleasant. Prices were reasonable, but as with all good seafood, not cheap. The attention to culinary details and bold, bright flavors made this meal truly memorable! My only regret was not having room for one of their dessert temptations. My first trip to Bonefish Grill has only piqued my appetite, to experiment with more of the culinary adventures on the menu. I'm salivating, as I consider meandering through the many dishes that I didn't get to try. Note to self, save room for coconut pie!
(4)Genie A.
3 stars for atmosphere... but that's where it ends. 2 stars for value 2 stars for taste and presentation and -20 stars for service. -We came here with the two kids -Ordered 2 appetizers... fresh oysters and calamari. Fresh oyster were good, but they gave us one slice of lemon (barely enough juice for one oyster). I asked for a couple for lemon slices... and the 20 mins into the meal... still no oysters The Calamari was caked in salt.. so much so you could tastes anything but salt. I had orders a white mango sangria... appetizer came... no sangria...bread cane out... still no sangria... stuffed tilapia came out --- still no sangria. Before the bread came out I had downed my glass of water because of the salty calamari... (BTW... got a refill of water 40 mins into the meal) Finally I stopped a server and asked for my sangria. Which I now regret... it was disgusting. It came out in a wine glass full of orange, lemon and apple slices; and had a medicincy after taste. It was also like someone tried to pass off a freshly mix of mango syrup and a bunch of fruits with some cheap white wine as sangria.... gross. As for the kids menu... $7 for Mac-n-cheese and French fries... not the greatest value. My husband got the tuna with broccoli and rice. The tuna piece was half the size of a dollar bill and instead of broccoli they put spaghetti squash on the plate. BTW--- by this time we were done with the place and my husband was hungry so he said screw it.. The Tilapia was too salty... gross... fortunately the kid ate it all. Finally the bill.... after waiting 10 mins.. we stood up and got it... and to end it --- a 90 bill that meal was NOT worth $90. SO--- obviously we are not coming back.
(1)Lena B.
good news: lobster rolls for under $8, and this includes a generous portion of fries bad news: offered on tuesdays for a limited time only i am not going to lie. the lobster rolls are not amazing, but they are not bad at all, if not good. i liked that the lobster chunks were not drenched in mayo, but did not like that bread to lobster ratio was unbalanced. we also had the corn chowder with lump crab which was fantastic. i used the left over bread from the lobster rolls to wipe off the bowl. white sangria, on the other hand, was not my favorite (too much alcohol and too little fruit...yes, it is a bad thing for me). the restaurant was super crowded for a weeknight, but fortunately we snagged a table at the unusually large bar which also was full of people (either people don't cook anymore or like to drink...or both). i thought our server did a great job as he was patient with our orders and checked up on us a couple of times.
(4)Meliah V.
The FOOD here is GREAT but the SERVICE SUCKS! I had a great server my first visit but the last two times we have been here the servers have little interaction with you, they are short and almost rude. On my second visit I didn't think the service could have been worse and then we went last Thursday... I think from now on if I get food from here it will be to go. I really hope they fix the service problem here!
(2)Junqing G.
Recently opened new seafood restaurant at the Tustin Marketplace. Modern décor and friendly staff. Love their Bang Bang shrimp appetizer. Plenty of seafood items to choose from. We had salmon and sea bass dishes and they were all delicious. There could be a long wait during dinner time if you don't have a reservation. Will definitely come back.
(4)Denise E.
First visit and we will be back! Great trout, salmon, salads and drinks. Staff knows the menu well and makes good suggestions! Thanks!
(5)Audra R.
I had a really good consistent experience with bonefish. The service was impeccable; perhaps trying to make up for opening faux pas, I dont know. The food was good and reasonably priced. If you dont want seafood, I suggest this shouldnt be your dining choice lol. The lobster bisque was outstanding, ceasar, and bang bang shrimp tacos were all up to snuff, not outstanding, but quality fare you would expect from an upscale national restaurant chain with brothers like flemings. They had some good specials $12.99 for main lobster Tuesday I thought was a killer deal. I would go back and dine in the bar area which is really pretty, the main dining room is a lil stuffy
(4)Ozzie D.
I'm I n the medical field, never been so disappointed with the manager Donna and Mac..butter was spilled on me .1st they were willing to comp the dinner. .which I said it was okay but she insisted..So when I took her up on it , and ask fine I'll take the comp., She had her boss Mac speak for her .Can't trust a place , where they can't keep there word. ..place is below my standards, experience was bitter sweet. .
(1)R L.
Love the Bang Bang Shrimp. Consistently good food and good service. Usually packed at dinner time.
(4)Danielle H.
This place has potential. The outside is nice and stylish. They have couches and heaters to wait by until your pager vibrates. We were there on a Thursday at around seven. The wait for a table was maybe twenty minutes. Something I have a new appreciation for is handicap accommodations. They were very helpful in setting up a table for my wheelchair. The service: We received our drinks right away and placed our orders. After about ten minutes, we were given bread with pesto in oil. My dining companions found it too salty, but I loved it. I'm a sucker for basil. I was impressed with our waitress, Stacy. She was wonderful and great with refilling drinks. About forty-five minutes into the evening, I was starting to grow hungry and we hadn't received our food yet whereas a family that was seated after us had been served and left. What irked me more was actually the behavior of the mother. Yes, she was entertaining small children, but she was louder and more disruptive than they were. In fact, they were not even paying attention to her while she squealed and baby-talked. Eventually, my friend decided to speak with a manager about this because he's received this slow service on multiple occasions. The manager, Laura, was very apologetic and gave us a sampler of three desserts to compensate. It still took another ten minutes before our food finally came. The food: I loved the food. I ordered the Bang Bang Shrimp Tacos with the house made potato chips. My mother ordered tilapia with a Gruyere sauce and garlic mashed potatoes. Our friends ordered the kobe burgers. They weren't too happy with their burgers, but who orders burgers in a steak and seafood restaurant? Mom and I loved our dishes. The shrimp was nice and crisp with a light breading and a tangy sauce. The tilapia was cheesy and buttery. I couldn't get enough. The garlic mashed potatoes were also fantastic. The only food I did not enjoy was my side of ranch dressing. It tasted like the fake dressings you get at a fast food restaurant. For desert, we were given key lime pie, gluten free chocolate brownie, and a cheesecake. I'm not a desert fan, but those were tasty as well. Oddly enough, I enjoyed the key lime pie the best and that's usually my least favorite. Over all, this is a great place for date night and/or your seafood fix. The food service is slow, but you will be treated courteously and eat something delicious. I can't wait to try the one here in Northridge.
(3)Mary S.
One of my favorite restaurants I always order Lillys chicken with asparagus and potatoes gratin. I used to go to bonefish grill when I lived in Chicago. I am very happy that they haven't opened a location in California.
(4)June L.
Like others, their house dressing is good. I was expecting a little larger portion from the crab cakes even though I ordered a large. Nevertheless it was moist and delicious and was not disappointed. I also loved the corn chowder + lump crab soup - chunky and flavorful. The lunch combo - 2 tacos, bang bang shrimp (not on the menu) and filet mignon - was delicious as well.
(4)Ernest K.
We go to Tustin Market Place for business lunches almost too much, so it was exciting to finally have an alternative to Lazy Dog. The first lunch was not bad, but I was "bulking up" for an office weight loss challenge, so was able to enjoy the food. The last two visits have included attempts to eat healthier and this is where the disappointment started to kick in for me. Without the carbs, the portions seem small. My most recent visit was so disappointing that I had no choice but to write a review with the hopes that they improve on this because I really want this place to do well for selfish reasons. We all ordered salads and noticed that the table that sat down after us finished their meal before we even got our food. When the salads finally arrived, they had all the orders mixed up. Even worse, mine had a hair! They took it back right away and the manager brought out a new one and informed us they would take it off the check, which took forever to get to us. What was supposed to be a quick business lunch, ended up being a drawn out unsatisfying meal that I will not hear the end of because it was my pick. Maybe I'll go back after the weight loss challenge is over?
(2)Jennifer M.
Been here twice. Once for dinner and once for lunch. I give 3 stars cause the service is slow, but the food is good! Got the bang bang shrimp appetizer it was really good with a kick. I had fish tacos which were alright but the 2nd time I went for lunch, I had the bang bang shrimp tacos and loved them! Craving more. I also ordered the chicken fingers for my 2yr old and they were great . The breading was light and crispy. Definitely going again, just go there knowing you are not going to be in a hurry cause the service is slow. It is a small restaurant so once it's crowded it gets pretty noisy. On weekends I suggest going early like 5 or sooner cause after 5 you're looking at 45-60 min wait. Ask for bread. They bring you fresh bread with a pesto olive oil to dip it with. OMG soooooo good!
(4)Susan L.
Mediocre food and mediocre service...seems to be going downhill each time I visit. I am starting to think I can make better dishes in my own kitchen.
(2)Sarah L.
This is a cute place for date night. Great ambience, delicious food, good service and awesome cocktails. I really enjoyed the dirty martini garnished with a blue cheese stuffed olive and a cheese stuffed chili pepper. Yum. We ordered the fish tacos and halibut. Both were very tasty. Would definitely come back again to try other dishes and cocktails.
(4)Michelle G.
First visit to this place to try their Happy Hour! What I ordered- - Kettle corn chips- Very Delicious! It has pieces of bacon sprinkled over the chips with some special sauce drizzled over them. The portion size is good to split with 2 people. - Fresh Cerviche- Smaller portion than the Kettle corn chips. The cerviche was good but just know they don't give you much of the Cerviche. - Bang Bang Tacos- MUST TRY! Soooo good, this is what will keep me coming back. The price is $6 and you get 2 tacos and a side. I chose a garlic mashed potato side and it was scrumptious! -Drinks- $1 OFF during happy hour and I believe they have $3 house wines. Overall good experience, the interior is very pretty, and after looking at the menu it looks like they have some great LUNCH SPECIALS starting at $7.90 which I want to come back and try! :)
(4)Jesika J.
I am definitely a fan of Bonefish, this was my first trip here and it did not disappoint at all. Opted to go here on a Friday night with a friend to catch up and boy it was all so tasty. There was a bit of a wait to get in but you can order drinks or starters with a waiter while you sit outside. We both went for the white sangria and it was perfect. It was pretty warm outside so that was a great drink choice. I really enjoyed the manager ( I assume) that would bring out samplings of some of the appetizers. I tried a sample of the ginger beef dumplings and the bang bang shrimp and both were melt in your mouth good. When we got to our table we didn't order any of the appetizers we tried and opted for the calamari. It was some of the best calamari I have had, I loved the peppers that came with it as well the spicy/sweet sauce it is served with. I was already in heaven with what I had tried so far and then I opted to try to red wine sangria- super tasty! For dinner my friend and I both went with the Mahi Mahi Special. It was a grilled Mahi Mahi topped with sauteed spinach and crab. It came with a warm garbanzo bean and tomato sautee and I orderd green beans as my side. Holy melt in my mouth moth or all that is holy it was delicious. I thorougly enjoyed everything that I got.. including the bread appetizer that I forgot to mention OMG.. I will be back here.. it is a bit pricey but the fish is super fresh and cooked perfectly. I was not dissappointed one bit! Oh and my friend had gotten a cup of the corn chowder with her soup and that was delectable. Not one bad thing that I saw or tasted on my trip!
(4)Nora G.
I coincidentally was here twice in one week and both experiences were pretty terrible. One was a work Christmas dinner. Reservations were made 1 week in advance for 8pm. We were there at 7:50 and were told it would "just be a few minutes as they were clearing our table." We were seated an HOUR after, at 8:45pm. Although we had a bad experience, I ended up back here with family the same week. Everything was going well until the waited forgot to put my order through. We were told "It'll be out in a few," so the entire party waited on my food but ended up eating without me after 15 minutes of waiting. After everyone was done with their meals, mine came out and it was completely raw. The food was sent back and at this point everyone was frustrated and there was no manager in sight. After 30 minutes, the manager came out to apologize and was just trying to put the blame on anyone but himself. In conclusion, the food was tasty (the first time around) but the management is just terrible and unprofessional. If you're looking for a pleasant evening out, do NOT come here. I gave this place 2 chances and they failed twice.
(2)Anthony D.
My GO-TO spot on Tuesdays. The service is always great, this time Marek helped us out and he was just as good as Zach. Request either one for a great dining service/experience. My gf went with the scallop and shrimp plate and this time I went with the filet lobster thermidor. My filet melted in my mouth, temperature was perfect(med rare). Oh, I forgot to mention I added 5 lobster tails to my steak plate lol. Yum yum yum! Be back next week, late night dinner, in the corner high top. Cheers bonefish.!
(5)Shiva A.
Decent brunch. Twenty bucks for an entree and unlimited booze which included mimosas and blackberry sangria. Good price but I felt like the drinks had no alcohol. Their eggs Benedict choices were tasty. I ordered the bang bang shrimp one and I liked it. I drank six drinks and was barely buzzed?
(3)JOLENE C.
So after a 10 hour shift on Black Friday my parents had called an invited me to join them for dinner at this new place at tustin marketplace. Great! I'm starving and need a cocktail stat. My parents ordered me the Kim Crawford Sauvignon Blanc a few minutes before I got there. It took the server 15 minutes after I got there to come over and check my id. 15 minutes later a different server came over and poured my wine and left no joke like a cm of wine left in the carafe and put it next to my glass I literally started cracking up I was just like uh you can just pour that drop in and take the carafe with you. If he has just poured a tiny bit in my glass I could have easily told him he had brought the wrong wine but by the time I tasted it he was halfway across the restaurant. It was Pinot Grigio not sure what kind but anyways I flagged down our server and asked if she could maybe check to see if she possibly put in the wrong wine not wanting to be rude. She came back a couple minutes later saying that it was in fact the Sauvignon blanc I had ordered. I told her I was 100% positive that someone had made a mistake if she could just bring me a small taste of the Kim Crawford. God literally another 20 minutes later she returned with a taste of the Kim Crawford. The color of the two wines were completely different. Shocking. Finally literally an hour after I had gotten there I finally received the wine that I ordered. Oh also I ordered a hot water with lemon and they served it in a mug with a wedge of lemon floating in the middle wtf? At this point I really hate this place and our server trying to force me to drink and pay for kc when she's clearly serving some happy hour wine bs is just shady. We ordered the appetizer shrimp that was highly recommended. It is literally hot shrimp covered in mayo served on a hot lettuce leaf. Completely disgusting. I asked our server if there was mayonnaise in the shrimp, she said no but at this point I just think she's a liar so whatever no more questions for you. Last complaint my mother ordered the Francis Coppola cab bc at the end of our dinner my father and I still had full drinks. Another 20 minutes go by and a different server brings out a white wine. We are already done with our drinks at this point. What is wrong with this place. I realize this is a new restaurant but seriously. The place had probably just as many servers as it did patrons. Maybe you should stick to one server per table. The speed of service was ridiculous. The servers knowledge of food ingredients was embarrassing. The food itself was terrible. Save yourself seriously don't come here.
(1)Marti M.
Great Experience! Sat on patio for drinks and dinner. Patio is first come first serve. Wine selection was decent. Swordfish was cooked well, and side dishes were good. Server was very personable, attentive, and gave me a glass of free wine because it was an extra from the bar. I would come back after work and meet friends or date :-) I am giving it 4 stars because I don't like chain restaurants
(4)Ron O.
I really enjoyed my dinner, first tried the Wagyu Beef Dumplings and they were really good, still wanted more apps so I tried the BFG Dip which was really delicious, I had the specials of the night for my main entree' the Coconut Curry which was shrimps and vegetables mixed with coconut curry sauce served with jasmine white rice. The good thing about it, was the curry was very mild and very tasty that it didn't overkill the coconut taste. Overall a very good dining experience, would definitely go back and try the rest of the menu.
(4)Jami A.
Came here Friday night with a bogo coupon. It was my first time here and I was expecting it to be like corner bakery... You order at the front, they give you a number and they will bring out your meals. But when we got there, people were waiting outside and there was a hostess taking names so I quickly figured out that it was a full service restaurant. We were seated quickly and were even given samples of the bang bang shrimp during our wait.... Which was delicious btw. I ordered the tilapia imperial and martini... I forgot the name of the martini but it had a jalapeño in it. Sooo good. My meal was so tasty all around. My boyfriend got a salmon special which he also enjoyed. Our waiter Joseph G was so attentive and very knowledgable. Props to Joseph for making our experience even better. The only reason I'm not giving 5 stars is because it's so pricey. Our 2 meals plus the martini and a blue moon would have costed almost $70. But with the bogo we got $20 off. Still, we paid that much at Benihana and we got a chef cooking show included. We may come back but only with the coupon!
(4)Dan C.
Came in on a busy Friday lunch service. Place was very busy. Maurice was my server. I ordered a diet coke, house salad, and fish and chips. Diet coke was well mixed - a good balance of syrup and carbonated water and it was served in a timely fashion. 5/5 House salad arrived late, just before my main course. However, the salad had crisp lettuce, fresh kalamata olives, and an excellent vinaigrette dressing. 5/5 Main course consisted of three fish and chips along with a handful of parmesan fries. Cod and batter were well fried with just the right amount if flakiness. Fries were also cooked nicely, but could have used a bit more Parmesan flavor. The house tartar sauce was very good and I highly recommend it. 5/5 Maurice came back several times and, with the exception of the salad timing, did a very nice job in terms of courteousness and attention to my order. 4/5 The Bonefish Grill was a great value, well in line with restaurants located nearby. The salad was $5.90 and the fish and chips were $9.90. Overall, the Bonefish Grill gets a value rating of 5/5.
(5)Christi H.
Reservations evidently don't matter! Then getting seated at a table with a waiter that can't even give us napkins. Huh?? Before that it started with a bartender with ZERO personality. Can't believe this restaurant is still in business. Food is mediocre as expected but still hoping that the service would carry it. 4th time here. NOT likely to return. Can you follow suit???
(1)Esmeralda R.
It was a long wait, over an hour. There was empty seats and they weren't sitting people because apparently they were reserved. They should have a rule if people don't show up within 10 minutes the seats should be given to other guests that are waiting. I gave it an extra star because we received a complementary shrimp appetizer because they didn't have mussels we wanted to order for an appetizer :-(.
(2)Connie L.
Walked out of the restaurant without having a bite to eat. I did, however, at least get two sips of water before leaving Bonefish Grill. Restaurant experience started off already with a bad taste in my mouth: Bumbling host and hostess assigned our party to three different tables. The person who took my reservations forgot to note that we needed a high chair. First table was too high, near the bar and unsuitable for a child. Second table was too big for our group. Took 10+ minutes to finally get seated at the third and final table. Here was the worst part of our ordeal : Server Nicole. She was rude, lazy, unprofessional, and had a major attitude problem. She smirked when we all ordered water. She tossed the drink coasters instead of laying them in front of us. When she brought out my hot water, she placed it close to the table's edge where the cup could have easily fallen into my lap and caused second-degree burns to my thighs. Then she became very impatient when it was time to order. My mom asked what couscous was and Nicole's tone was irritable when she replied. I guess the server thought my mom was taking too long to choose her side dishes because she said, "I'll be right back" without excusing herself and walked over to another table to take their order. When Nicole came back, I told her we wanted another server. She said she was the only one at the time in the entire restaurant. What kind of eatery does that? A mismanaged one! Then I proceeded to explain that we didn't want her serving us and why, and she just kept saying, "I didn't do anything wrong, I didn't do anything wrong." What a major ding dong. Spoke to the manager who was really apologetic and assured me that Nicole's behavior and conduct weren't representative of how/what the restaurant strives to be. I should hope not! He was nice and tried to woo us into coming back again with a complimentary something, but we said we would never return again. Never ever. If you get Nicole as your server, I would encourage, no, admonish you to head for the hills. Or save some $ and go to Carl's Jr. instead. It's within walking distance.
(1)Steve S.
Back in Irvine yesterday. First stop after a long flight was Bonefish Grill. It was late afternoon on Friday well before the after work crowd started coming in. Was really looking for a big plate of fresh Bang Bang Shrimp and a great drink. We ordered and our order came out promptly. Was hot but was not of the same quality it was when they opened. This seems to be a So. Cal thing. A good restaurant opens and with in a couple of months, the service, food slides to a point that you never go back and quit recommending them. The 2 young ladies behind the bar were great. Prompt service, pleasant. Everything one could ask. The fellow they had was absolutely useless. I tried to get his attention twice, and twice was ignored. He back to his stacking of glasses. So can I still recommend Bonefish
(2)Joe T.
I have been in the restaurant in other locations (Florida), and I was expecting a lot from this newly opened restaurant. I am so disappointed at their service and quality of food unlike ones I have been. They may need a time to learn how to treat customers and most importantly how to cook food better. This is as bad as Macaroni Grill located on the other side of street.
(2)Nhut H.
Went here for dinner with family, the bang bang shrimps was good. The atmosphere is nice. Overall, the food was ok. I don't think I would comeback.
(2)Robert S.
First off, I noticed that a lot of other reviewers seem to make multiple posts about restaurants(both negative and positive) as if they themselves are trying to bolster their image or build their personal brand as some sort of food critic, which is bullshit. I'm an ordinary guy, just sharing my dining experience at BONEFISH GRILL in Tustin with you. No personal hidden agenda, here. I took my date to eat here on Saturday night, March 22nd, 2014. We had 90 minutes to kill before our movie started, and I had driven by and seen the place, but never stopped in to eat. Certainly not a bad experience, but BONEFISH GRILL is a Florida-based food chain needs to study their competition here in California more closely to really get it right. In summary, the place was upscale, clean, and nice, and the decor is very new, although the floor space is somewhat small. The quality of the food was very good, but not fantastic, and the customer service was also very good, but not the best I've ever had in comparison to similar restaurants. I had the Rainbow Trout, and my date had the seared Ahi Tuna. You could tell that the staff was a little unorganized, but they weren't rude or unattentive, by any means. The food was delivered warm and tasty, but other restaurants with this same market niche and general theme have delivered true 5-star food (Wild Fish in Newport, or Seasons 52 at South Coast Plaza). Also, the VIBE of the place wasn't as warm or inviting as other similar restaurants. They need better mood lighting, and even the background music wasn't conducive to the type of atmosphere they wanted to create. I was pleased with my experience and will return again, but not 5-stars, and not the absolute best choice for this market niche and price point.
(4)Robin W.
The Bonefish Grille is just another chain restaurant that now lives at the Marketplace in Tustin. They just opened, so I was not surprised by some of the hiccups in the service such as seating another party at the table that we were walking towards and serving a wrong dish. The staff was very accommodating and nice. My issue is with the food, however. Everything is unnecessarily doused in oil. Everything we ate was super oily and it was offputting. We ate bang bang shrimp, oysters, roasted artichoke, swordfish and pumpkin ravioli. The bang bang shrimp, which is their claim to fame, is just a fatty, mayonnaise drenched, not very spicy mess. The roasted artichoke, which is hard to screw up, was undercooked and overly oily. The swordfish was fine but had way too much lemon butter on it and it was served with an odd, mushy spaghetti squash. The oysters were good. The pumpkin ravioli however, was not. It was oily and way too sweet . One of the people in the party was extremely sick after the meal, but nobody else was. It might just have been all of the oil. One and done.
(3)Danielle S.
I went here for Sunday Brunch with my Mom and Aunt, and it was good. The portions are a perfect size so one can't over eat. We had the flourless chocolate cake which was very good! I would go back again for a drink and dessert. The food just took way to long to come out, yes I was hungry but the place wasn't super busy and we didn't order anything fancy. Waiter was very nice and the place is clean, smaller then it looks from the outside.
(3)Leah H.
Came in on Presidents Day for dinner. No reservation...got seated right away. YAY Monday nights! My mom and I ordered from the Valentine's Prix Fixe menu. Great deal and seriously great food. The house salad was served on chilled plates. The filet mignon was the best steak I've had in a LONG time. The lobster tail was a nice little something extra. and it came with two sides....garlic mashed potatoes were awesome. We shared a flourless chocolate brownie for dessert and it was TO DIE FOR. My mom is gluten free, and they had a separate menu for her and our waiter was so accommodating and caring about making sure the chefs knew she had an allergy. Great service like we received is unfortunately so rare these days, but between the quality of the food and the service...I'm definitely going back!
(5)Bruce M.
This is a tricky one... I've been here once. The food was really good. The service was spectacularly bad. Since I wasn't starving when I was there, I quite enjoyed watching the neighboring tables complain about: food coming at different times, food temperature not being right, drink orders being wrong, food orders being wrong, waiters and waitresses being overworked, bus people being non-existent, managers telling customers they were trying to learn from their mistakes, customers wanting all their meals comped because the service was so bad, managers checking with other managers to see what they could do about unhappy customers, waiters not knowing menus, waiters reciting obviously rehearsed and required dialog about how their fish is chosen by the managers even though you just wanted hamburgers and shrimp, alcoholic drinks being poorly made, and waiters wandering aimlessly about seeming to be looking for something. I had nothing better to do at the time and the two hours I spent there was pretty entertaining. I hope they get it together because if I went there really hungry, I would not have been so amused.
(3)Michelle O.
This place has great food..try bang bang shrimp, ahi tuna, lobster..also we have been here 4 times now and have always had great service. Love the atmosphere. Tuesday night has great lobster specials for a steal and yummy.
(5)Anh-Chi V.
Awesome Sunday bunch. Lobster and steak eggs Benedict and bottomless mimosa for $20?!?! I haven't heard of anything similar in this part of OC. And coming from some what of a Bloody Mary snob- they have a killer Bloody Mary... For only $7.50 or something. Highly recommended if you are looking for good food and drinks for brunch.
(5)Storrny C.
Decided to try this place tonight....so glad we did!!! Great atmosphere, super waiters and amazing food!!! We had the bang bang shrimp to start...it was so great tasting we had to order a second plate of it! Then I got the Tilapia Imperial...to die for!!! My husband had the steak and lobster...great price and he loved it! Everyone was so friendly! Coming back for sure!!!
(5)Erwin P.
This was my first time going to bonefish grill. I went there for lunch with a couple friends during lunch hour. The entrance was weird because it was only a revolving door. As you enter, the decor was nice and modern. There was a fishy smell when we entered the restaurant. We sat down in about six minutes. It took at least ten minutes to get water. Then it took at least another twenty minutes to get our entree. I ordered the large order of jumbo lump crab cakes. The meal included an Asian slaw. The slaw lacked flavor and it was a simple slaw that a kid could have made. The crab cakes were two small rounds of crab cake about the size bigger than a half dollar. ( and this was supposed to be a large????). I asked the waiter and he stated that a small order would get you only one crab cake. The crab cake was too creamy. My friends ordered the fish of the day. I think it was a rock fish. When I saw their order I almost fell off the chair since the size of the fish looked like it was only about an ounce and a half in size. I said to myself, is this an entree or a food tasting. The appetizers going around seemed to be a larger serving. The large order of crab cakes cost $15 and the fish of the day cost $15 as well. The entree were served in a small dish and the side order was served in a bowl that was set on the small entree dish as well. Hence, hiding the very small portion of the fish. Even more expensive restaurants wouldn't serve such a tiny serving. It seemed like they were running out of fish so they split the serving size in half and served it. The crab cakes were the same. The meal of three cost $50 plus tip. Never will I visit this restaurant again. Overall, I wouldn't recommend this place to anyone. The service was slow. The lunch entree is too expensive for what you are getting. I would think that for a place like this, they would at least serve free bread. Asian slaw and the couscous needed more seasoning. Very small portions. More like a kids meal!!! After leaving, we went to another restaurant to actually eat a meal. We have been to multiple fish places and this is by far the worst.
(1)Sophia P.
This place has become a local favorite for some good seafood and actually not a bad wine list. The bang bang shrimp is out of this world and just the best thing ever. Pretty much everything I've had I've tried. The only thing not too crazy about was their lobster grilled cheese. Can definitely be brought up a level. Otherwise, not much to complain about here. Good food great price and good wine list!
(4)Irene L.
Placed an order to go, of the fish and chips. Fish was very dry, like eating fish jerky, and the fries were rubbery. Not a happy customer, I think I would have enjoyed a fillet-a-fish from McDonald's better.
(2)Megan F.
This is my favorite restaurant at the moment. I almost always get the shrimp and scallops with pan asian sauce with veggies and potatoes au gratin. The bang bang shrimp is TO DIE FOR. The tomato soup and Caesar salad are also really good. The Calamari appetizer is also amazing. All around, I love this place. Only complaint would be the cocktails (although they taste amazing, they are way over priced and very small drinks). I always stick with wine and I'm never disappointed. Overall it is a bit pricey but definitely worth it. Great food, great atmosphere, great restaurant.
(5)Jessica G.
I have been to other Bonefish locations (NJ and OH) many times when on vacation and visiting family and have always loved it! I was so excited to find out that one would be coming to the LA area. Having just opened, my husband and I made reservations for 7:00 and were there promptly at 6:55 ready for our bang-bang shrimp! It was extremely busy and there was a short wait (10 mins with reservation) but they made up for it by coming around to serve bang bang shrimp to everyone while we waited to be seated and when we spoke up about the wait, they made sure to make us feel like they were making every effort to seat us. We were seated, had incredible customer service (even the mgr came to make sure our food was excellent since he knew that we were less then satisfied with waiting) had an INCREDIBLE meal (bang bang shrimp, seared tuna, swordfish, chicken were all amazing!) and were in and about just fast enough! I will definitely go back again very soon! It lived up to the expectations the east coast Bonefish Grills have set! P.s. Their martinis are so good too, I had the seasonal holiday one.
(5)Tim W.
Very good food, great service. Sat at the bar. Ahi tuna appetizer and steak tataki. Great Margarita.
(4)Amy S.
So my husband and I have been here 3 times. I can't judge it on the first time because they had just opened and there were WAY too many staff members walking around. Once the hooplah of them being opened died down (and they likely cut some of their staff after the grand opening, as they should have) we had the pleasure of dining at the bar for both lunch and dinner with Matthew. He has been amazing both times we have been there and we are going to go there for brunch this weekend because apparently on Sunday's they make their own bloody marys from scratch...right down to muddling the tomato. The dishes we have had have been fresh and surprisingly tasty for a chain seafood restaurant. We had the Salmon and Swordfish for Dinner (both were cooked surprisingly well) and an Ahi salad (it had cilantro in it and I loved it) and the chicken taco combo with a Caesar salad. I recommend asking for sauces and dressings on the side as the Caesar was drenched in dressing, and I recall on my salmon dinner, I asked for the sauce on the side and was glad I did because it was basically butter and i wanted to eat something a bit on the healthier side. Excited to go back. May even plan a work outing for happy hour here. Their happy hour is also worth the while if you are a drinker.
(4)Christina G.
Been waiting for this since I moved to Cali- 3 years ago... This place is always perfect for date night. Hypnotiq martini, Bang Bang Shrimp, filet with fresh green beans and mashed potatoes, finished with crème brulee. Absolutely wonderful. Be aware though: this is not a high end Cali restaurant concerned with your waistline. This is a high caloric meal but it's worth it. Also, Amy rocks! Always ask for her section.
(5)Veronica A.
Went here on Wednesday with the husband. He is obsessed with their Bang Bang Shrimp. Lucky for us, it was on special that night and half off. Needless to say we ordered it. We have been to Bonefish before and were very excited that one was opening near by. Over all we really liked the place. Service was good. Its only been open for a week or so, and our waitress was still working on her menu knowledge and timing, but she very nice and and we were never missing anything or had empty plates on our table for long. Food: Loved the Bang Bang Shrimp. Delicious. Order it and enjoy. We also got oysters. I will note that we don't particularly like them and have decided that we will try them until we do.. They were okay. We actually had shell flakes/scales on them and my husband was not a fan. We should just accept the fact that we are not oyster people. We also split the Angus Burger and it was delicious. Simple but very well made and perfectly cooked. Finally, we split the Pumpkin Creme Brulee. It was also delicious. Very flavorful. My only complaint is the waiting area, or lack there of. We made a reservation and waited about 10 minutes to be seated. Unfortunately, they don't have a waiting area. You just kind of stand in the middle of the bar area or in the 5 feel that surround the host stand. They do have an outside waiting area, but its not covered and the heaters weren't on. So we just stood in front of the host stand and the door and waited for our table to be ready. AWKWARD! Once you get a table its not so bad, but they really should have planned a better waiting area.
(4)Michelle S.
For some reason, I thought this was "Bonehead Restaurant" like the one we used to go to in Lake Forest (which we loved), but at last, it was not. Instead, this was a very overpriced restaurant with tiny portions. I am not a big eater and always have leftovers, but not here. I ordered the bang-bang shrimp tacos that came with "greens." To begin with, we were two of about 12 customers in the place - 3 of whom were at the bar. There was a staff of at least four plus a bartender working the front of the restaurant and who knows how many in the kitchen. We were seated right away and our orders were taken promptly. However, we had to wait a bit for our food. When it arrived, these tiny tacos were luke warm so I suspect they had been sitting too long. The "greens" was a small bowl that had a few different types of lettuce/spinach leaves that was not even cut up. My husband had the Mahi Mahi dinner that was okay at best. Not going back. Doubt this place will survive with so many other, better options.
(1)Britt H.
Great ahi in my salad, but the lettuce in the salad could have been darker leaves. Desserts were pretty good. Random- but I like that the servers wear chef coats! :)
(3)Eric H.
This was a major disappointment. It reminds me of Applebee's but with a fish theme. We had the bang bang shrimp, which was just flat and dull. It needed some citrus or something to brighten it up. The salmon and asparagus salad was equally "blah" but with a funky herb spread atop the salmon. I didn't like it. If you enjoy Applebee's, PF Changs, Red Lobster, TGIF Friday's or Red Robin, I'm sure you'll enjoy Bonefish Grill.
(2)Bob Y.
Took my wife for a pre movie meal. Sat on the patio. Service started off nice. Food came fairly quick and was good not great. From there it went from good to horrible. Ordered a second appetizer. 5 minutes pass then 10. Waiter shows up and we explain it took to long and we need to leave to get to the movie. He tries to make us accept the food. I give him my credit card, 10 minutes later he shows up with my receipt to sign and it's not there. I inquire he has no response but leaves to get it. Now another 8 minutes pass I have to go to ask for a manager. He shows up a couple of minutes later trying to explain about a computer issue. I tell I do not care I just want to pay and leave I am late now. He tells me is issue is not his problem but the servers for not communicating with us. Worse service I have ever had. Will not return
(1)Taani M.
It was my first time there last night and I am impressed! The service was top notch, the décor is very trendy and stylish and the food was excellent! The bread that they give out was so delicious and went perfectly with the garlic sauce that comes with it. For my main course, I ordered Bang Bang Shrimp Tacos and my husband ordered Sea Bass. The portions were kind of big, but the food was so yummy that we both finished our meals. We went with another couple and they ordered the cobb salad and tilapia with seasoned vegetables and they loved their meals as well. I will definitely go there again! :)
(5)Arnold A.
So a friend has been wanting to try this place out for awhile and asked if we wanted to go here for dinner... I actually have already been here w a couple friends and the first time experience was surprisingly great. We sat around the bar area, but on the higher chairs/table. Service was on point and food came out right and didn't take longer than it should have... Sooooo this time I went w my friend, we decided to grab a table instead of going to the bar area. When we sat down, we ordered our beers and within minutes we ordered our food cause I recommended a few dishes to my friend. A favorite dish of mine was the Bang Bang Shrimp so that's one of the plates we got, and we actually got that pretty quick. Buuuuut now here comes my 2 star rating complaint... After we received our shrimp plate, a swarm of people begin to be sat around us. Keep in mind our food order has already been taken and this was 10-15 min in already. Friend and I wait wait wait, we haven't gotten out food yet BUT the people around us receive their food within 15-20 min... It's already been a good 30-45 min and my patience has worn thin so I ask one of the servers, not ours if we could just have the bill since we've been waiting so damn long. And the ironic part was a minute later our food finally hits our table... I was already annoyed by the fact it was late and others received theirs super earlier than us. Good thing I'm a freakin nice level headed guy that actually left tip. Anyway haha sorry for the rant but that was my experience and if I ever do come back here, I prolly won't be sitting at a table, probably just the bar for some shrimp and beer. Haha :D
(2)Derek A.
The Creme Brûlée French Toast was amazing and unique! I'll be coming back just for that French toast alone. Service and atmosphere are nice, and I don't feel like I overspent for what I was getting. This location holds up to other BFG's I've been to in other states... so happy we have one in California now!
(5)Maxine M.
Once you go, you'll never go back. Ambience - nice, clean, decor is reasonably pleasing with the exception of somewhat cramped walkways. Four stars. Service - less than favorable. I stand in line to be placed on the wait list and when the host is done taking the names of the other patrons, he never looks up at me despite the fact that I am standing right in front of him. After a minute, I say "hi" and he looks up, giggles and asks me how I am doing. I tell doofus that I have a party of five and he says there is a half an hour wait. Fine. It's Saturday night. Forty minutes later, we're all seated in a booth with no table settings. As our party is getting seated I watch our hostess glaring at the older gentleman in our party. Ok, she's a bz. Whatever. Minutes later, our server appears to take our drink orders. Four of us receive our drinks and the fifth asks where his lemonade is. Server says he will be right back. He reappears several minutes later, but doesn't have the lemonade. He is reminded again about the lemonade. He takes our orders and disappears. The lemonade shows up in short order. 7:45 the appetizer which ONE person ordered appears. Several minutes later, two soups appear, but my starter salad? Nowhere to be seen. 8:25 ish the entrees appear, but where is my salad? He forgot. Food - meh. Someone ordered the ceviche starter which comes in a cup made of ice. Looks nice. Tastes fine. A little bland, could use a little more acid. Two in our party ordered the lobster grilled cheese. This entree option comes with a lobster bisque for dipping a salad and chips or something. The bread is white bread that is about a 3/4 inch thick. The cheese was no longer melted when the sandwich arrived. The bisque is fine. Oh and the server forgot the chips. I ordered the spicy tuna bowl which was neither spicy or flavorful. Essentially this entree consists of slices of seared ahi (quality is meh) crusted with sesame seeds fanned over a scoop of white rice and flanked by two sauces. One sauce purports to be a passion fruit salsa - it isn't anything to write home about and the other sauce tastes like the sweet chili sauce you buy in a bottle at 99 Ranch. An entree should become an elevation of the sum total of the dish's parts. Elevated - this entree was not. The rice was the best part of the dish. One in our party ordered the Chilean sea bass which she really enjoyed. Another person in our party ordered the shrimp and scallops. The dish arrived and well, let's say the plating was rather elementary. I've seen the kids on chopped plate better than this. He said his food was fine. I think this is a shame considering the decor and location of this restaurant are so great. It seems that they were either understaffed, far too busy or that they didn't have their service coordinated so they could bring everyone's starters at the same time and not take an hour to bring an entree. Aside from that a 15 dollar grilled cheese should arrive at the table with the cheese still melted. YOU STUFFED A SANDWICH WITH LOBSTER AND SOMEONE SAID IT WAS JUST OK!
(1)Sally L.
This review is for the Tuesday Lobster nights ONLY. I'm loathe to even let the secret out. The fact that the non-octogenarians have not discovered this clandestine menu is clearly evident. There's only blue haired people during Tuesday happy hours- the "oh so wise" ones. Who knows when the special lobster menu will end? Until then I'm going to savor & enjoy the lobster tail dinner and lobster sliders.
(5)Ralph D.
Wanted to try something different and one of the Bloggers I follow wrote about this place so I decided to check it out. This place can be considered "nice" but it's a fairly casual place with a decent seafood menu, if you want a burger then go to IN-N-OUT next door and save some money!! This is for seafood, Bang Bang shrimp for starters was really good and would be willing to go back just for that!! I had the Tilapia fish tacos which were pretty good, I don't want to compare them to other fish tacos I've had since I prefer mine fried, but these were grilled and came out really good. Only downside is that they were sort of dry and definitely needed some spice. My tacos came with an option of either Asian slaw or Parmesan Fries, i opted for the fries and they were good. Service was fairly decent not the best I had ever had but it was good. Had a mixup where I got an older menu and the person I was eating with got a newer menu which caused some issues during ordering. Definitely need quality control on their menus. I don't think I'll come back here on a random day, I'd only come back on Tuesdays to check out their Lobster specials.
(3)John C.
Ever since Boneheads in Lake Forest closed, there's been a piri-piri sauce bottle sized hole to fill. This place fills that void! The crispy shrimp is perfect and delicious...a must try! The only thing left to be desired was the service. They are very nice, but all of them seemed to have no experience and little training. I'm rooting for them though :)
(4)Brent T.
What a bummer. This area needs a good restaurant:( the food was really bad for a "nice" restaurant. Rice was Muchy, way too much sauce and just a tiny piece of meat. Ugh...
(1)Tony W.
No sure what's with all the bad ratings. We were there on a Sunday night about 6:30pm. No reservations. Got a seat quickly. Our server was awesome, prompt, friendly and knew her fish stuff. There are cheaper fish places but the atmosphere is cleaner and modern warm. The food and taste was high quality than...for example California Fish Grill, but then it's all related to what you're paying for. We go to Calif Fish Grill too. For something better, different, with more variety, Bonefish is very good. Everything about this restuarant was very good. We liked this place and we'll be back.
(4)Mifa Y.
Incredibly surprised w the freshness n absolute perfection in every bite. Yummm! Never had chocolate creme brûlée so def ordered it. I think I heard the heavens open up with the chorus of angels...then our kind server JoJo showed us a baby starfish they just found in an oyster . Now that's fresh!
(5)John T.
We either picked the wrong evening or this place is just very poorly managed. They screwed around looking at each other for 15-20 min before deciding which server we belonged to. The grilled artichokes were so tough and undercooked, I sent them back. The sea bass (the highest priced fish on the menu) was well below average. We've got several good fish houses in the area - no need to try this one again.
(2)Son G.
I finally had a shot with a girl i've liked for so long and I had a horrible time because our waiter Renee kept flirting with her and interrupting our conversation by coming to our table to flirt. Apparently my friend likes him because she left her number on the bill. Thanks Renee! I hope you are happy!!! As for the food, we ordered bang bang shrimp, tomato soup, Carlsbad Mussels and Chilean Sea Bass with quinoa. Bang Bang shrimp had too much cream sauce over it. Tomato soup was okay. The quinoa tasted like snot and the sea bass was not terrible but mediocre and a bit overcooked. Needless to say I will not be coming back to this place ever because of the painful memory and average seafood.
(1)Kris M.
I used to go to this place in Tallahassee when there on business many years ago. Like outback for fish, it should be good consist food. Came with the family. Our bang bang shrimp was half as high as other tables. My ahi was unevenly seared and cooked through on the second half though still well seasoned. Chicken was dry. Kids meals too small. On the other hand service was great and setting is perfect. Everything served quick and all were attentive. I will come back but just not to my prior expectations.
(3)Kristen R.
Tilapia dry, shrimp bang bang subpar. Evidently there has been a national menu change that hasn't been a good choice. Sad when you leave saying I'd rather have had fast food, and the only good thing I can say were the drinks were fine.
(1)Mike T.
Went to bonefish grill . We had a reservation ,but had to wait over thirty minutes . The service was slow and disorganized . The tues nite lobster special mediocre. The veggies were good. The sord fish was over cooked and thin. I would not recommend this resauant.
(2)Tom C.
In the area, late lunch and decided to try it. It was about 2pm, light crowd and no wait. The staff greeted us kindly and we were seated right away. As we entered, there is the light smell off mesquite, thus the "Grille" in the name, not overwhelming at all. Very stylishly decorated, upscale. The lunch was in the medium price range $10-$25 depending on that you ordered. I thought that was high for lunch, but then we got our food! My wife ordered the Kobe Beef burger ($9.99) WOW! Outstanding, fresh, mesquite grilled , full of flavor! I ordered the Fish Sandwich, Tilapia, oh my gosh, amazing. Best fish sandwich I have ever had. Fresh, moist, full of flavor, great seasoning. We will absolutely come back!
(4)Yen N.
Love the food and the servers. Service needs improvement, but the food is superb.
(5)O E.
Lunch service was incredibly slow and the restaurant was not full! Reservation at 12:15pm. Our server ("angler"), Juan, was there to up sell appetizers. He disappeared after it was served and we waited 50 minutes for our entrees! The Manager came by to apologize for the wait but offered nothing beyond refills of our beverages. No bread or discount. We had to ask another server to check on our food because our original waiter was nowhere to be found. I'm kind of glad we at least ordered the appetizer. (We were close to getting up and leaving for IN 'N OUT Burger.) Do not go here if you are expecting a quick lunch. Not worth it.
(2)Thomas I.
We've been waiting for this place to open, regulars at the yoga studio nearby we are always looking for a new place to eat after our workouts, so we decided to five this new place a try. First off they were packed and thy said it would be a 20 minute wait, but we ended up finding two seats at the bar. We were helped by 3 amazing gals, names were Maddie, Violet & Jamie... I know this and it was easy to remember because they listed their names in a little tent card that sat right in front of you... Clever idea! Service was great and the wine selection is good. We had the Malbec, at 8.50 a glass it was good and affordable. We ordered the small portion of salmon, one with pesto sauce and one with Lemon butter, both excellent. Side dishes were broccoli and potatoes ua gratin, both fantastic. The nice thing was we were saying how great the place was and they brought out one of the managing partners to meet us, he was so nice and even though they were clearly very busy on their second day of business, he took the time to shake our hands and let us congratulate them on a job well done. We ended with they key lime pie, I wish the plate was ice cold and the pie was a bit colder as well, however the flavored were good! All in all, pleased as any diner could be and thanks to Maddie, Violet and Jaime at the bar for a memorable and tasty so in experience, we will be back!
(5)Nika S.
I had been wanting to go to this place for a while since they opened so I took my sisters and my mother there about a month ago. Sad to say, we weren't that impressed. This place is way too dark, crowded, claustrophobic and loud. Needless to say, the food was "so-so" yet over priced which didn't help the atmosphere. No one at our table was satisfied with the bland food. In addition, the service was alright. The waiters and waitresses seemed a little annoyed at each other which isn't really professional. Bottom line: there's nothing special about bonefish grill because the overall quality of experience is "ok" and doesn't necessarily live up to the hype.
(3)Michael S.
I've taken it down a star since my first visit, since the quality of the food seems to be deteriorating instead of getting better. The linen has been replaced with butcher paper (think Macaroni Grill), and the cramped seating and noise level has only gotten worst. But, that's not the real reason for the 2 star review. Both my wife and I ordered off the special's menu tonight. She ordered the Sea Bass and I ordered the "Pretzel Crusted" Ahi. Her dish came out okay. The fish portion was very small (probably 3 oz), which is a little skimpy for a $30 plate. But my order was a disaster... The first time they brought it to me everything on the plate was cold to the touch. Now I have enjoyed Ahi Tuna at dozens of places and I know that it's always prepared with a sear, not a full grilling. But this was just cold. It was like they seared it yesterday and chilled it before serving. It's one of the few times I have ever sent a dish back. Oh, and this was supposed to be prepared with a "pretzel crust." What it was was some crushed pretzels poured over the top of the fish. They made a new plate for me, and Max the manager was very nice. He comp'ed my plate because of the problems, which he did not have to do. And the new plate was better - by that I mean warmer. Hence the 2 star, and not a 1 star rating. I'm not sure what it would take for me to go back to this restaurant, I even unsubscribed from their newsletters... Sorry Charlie, but that Tuna just did not cut it. Bottom line, very good service - now if the food was as good as the service...
(2)Judy G.
5 stars to our waitress for going above and beyond and letting us order off the dinner menu during lunch hours. She was great! Decor is really nice too. 2 stars for the quality of food. My salad had almost frozen lettuce and was over dressed.My salmon with goat cheese was short of "ok" but our waitress brought out a new plain salmon for me to enjoy so big kudos for that. The food is just not well paired with their side options. It's heavy on top of heavy with a side of heavy. Calamari appendizer is delicious thought. 0 stars for the waitress who had the dirtiest filthiest front and back chefs jacket and was allowed to serve customers. How do you get the back of your jacket dirty??? Oh and 0 for waitress with all the cat hair on her black pants. Eww yuck! Makes me think...
(2)Matt R.
A new restaurant that's really being put through the paces. We went on a Sunday for their brunch and had an overall good experience. As mentioned, this place is brand spanking new. Open less than a week as I write my review. The place is packed with more managers, trainers and other employees in chef's whites than you can imagine. I think it's a 1:1 staff to customer rating. Understandable since it's their first California location and in a busy shopping center at that. I felt like some of the staff were a little nervous with so much Big Brother going on. I found the whole thing rather interesting, but onto the restaurant... Great restaurant in appearance, modern, clean and comfortable, three things that I like. My only gripe would be the revolving door for the front entrance. Whoever dreamed up that thing should have to spend their life stuck in one. The bar is nice and big, for a restaurant of this size, I was surprised they chose to have the bar with that many seats. We did the endless champagne with a brunch course and their famous Bang Bang Shrimp. The service on drinks was ok, I think they were a little overwhelmed and nervous, but I certainly got my bottomless booze's worth. The Bang Bang was really good. Like a spicy version of honey walnut shrimp. Crispy, creamy and slightly spicy. Would have gone great with a little more spice. I had a burger, with just about everything added. Because BFG is part of the Outback family, their 'medium' is bright pink, which I love. I thought the burger was good, cooked to order, but a little dry. I thought that was odd, since it was still pink in the middle. Their side are crappy housemade chips. I'd much rather have traditional fries. Other than being a touch on the dry side, the burger was good though. Bar tender took care of a minor issue with our check and was nice throughout the whole experience. I'll definitely be back. Hopefully they don't get totally overwhelmed while they are trying to get on their feet. Opening a week before Black Friday? Good luck!
(4)Abbas H.
first time at bonefish after a family recommendation.Premium fish, excellent service and a very nice ambiance! Will definitely come again! The bang bang shrimp is a must!
(5)Chris L.
This place has Really good service and awesome ambiance, decor and vibe. The problem is that it's pretty pricey for what you get and the portions are not very big. Basically I left hungry and will probably go to California fish grill to get my fish fix at half the cost.
(3)Eva W.
Service is horrible! We were seated for 10 minutes before someone even came by to give us a glass of water! We were just about to get up and leave when the waitress showed up. It was a Tuesday night and it wasn't even that busy when we arrived at about 6 o'clock. No wonder why they have to give you a coupon to entice you to come in! The food was okay. It's hard to believe that this restaurant is even affiliated with Flemings and Outback. Perhaps the folks at Bonefish can learn something from them about SERVICE!! It was our first visit; and most likely the last. I prefer to spend my hard earned cash somewhere else where they care about their customers. I would hate to see what service is like when they ARE busy!!
(2)Sherri S.
My husband and I love seafood! And we had a great experience when we came here. Had to wait a little at the bar, but not bad at all. Had the best oysters I've ever had here, and the seabass was to die for! Service was great as well! We wil be coming back for sure!
(4)V S.
Went here with a friend for lunch. It was 1230p and there was a 20-minute wait. No problem because my friend was having a hard time finding it (I don't know how or why because you can see it from the street!!). I think the location is great, but the restaurant is rather small. They have booths and tables, but the tables are soooo close together. It just all seems cramped inside. I ordered the salmon sandwich. The salmon was delicious! Fresh! Great flavor! The dressing/sauce on the sandwich was yummy. But, either make the bun smaller or make the piece of fish bigger. It was disappointing to end up with several bites that had NO fish. My friend ordered the cilantro lime salad with ahi. The dressing was yummy!! I tried a piece of the ahi. Again, yummy! There seemed to be a lot of servers/wait staff, but it took a while to get our water glasses filled. My friend had to flag someone down twice then we just asked for a 2nd glass for him so he had two glasses of water. I was bummed that the seared ahi appetizer was not available on the lunch menu. Guess that forces me to go back for dinner. Being that the dining area is limited, I'd recommend getting there when it opens or making reservations. If you want simple seafood I'd go to CA Fish Grill because Bonefish Grill is pricier. They do serve their dishes on large plates which actually makes it look like you're not getting very much food. I'd recommend that they get smaller plates. Presentation is a big thing with food, and when there's so much white-space on the plate, you can't help but feel a little gyp'd on the food for the price that you're paying.
(3)Jason Y.
Overspiced and overpriced, the food here is definitely not for a person with normal taste buds to appreciate. Service was slow, and all in all just a weird mix of fusion and different flavors into incomprehensible dishes. Crab cakes were not bad but avoid the pasta!
(2)Stephanie K.
I love the bang bang shrimp here it's to die for!! I would have gave 5 stars but this one waitress I get almost every time is super annoying. She's not very attentive and every time I come with a different co-worker we all have the same feeling about her! Although I won't call her out by name they really need to see if this is a good fit for her because i don't think it is...
(3)Mike K.
I went to Bonefish Grill for the first time tonight and had a nice experience. My wife and I had seen it before in the marketplace and decided to try because she wanted fish. We tried the Bang Bang shrimp and they were not what I expected but pretty good. I had the pork chop and it was awesome! One of the best pork chops I've ever had that compared with The Boulevard in San Francisco which has won numerous awards. The Salmon looked good although I did not try it. Overall we enjoyed ourselves and the atmosphere was nice and the service friendly and helpful.
(4)E P.
My husband and I had an early Valentine's Day dinner here and enjoyed it very much. It wasn't crowded at all at 3:15 so we had a very nice booth, the food and the service was good and we had a very pleasant experience. We especially enjoyed the Crab Fried Rice dish we shared. It was our first time here and we definitely plan on coming back.
(4)Mark T B.
The Apps and Entrees were horrible trying to drench the taste in heavy rich sauces & no attempt at presentation. The service was basically on par but definitely sub par for a seafood restaurant. The desserts were also bad. Ambiance was modern and nice. Bar is trendy and looked like a better experience than the dining part.
(1)Karen G.
I have been dying to try the BFG and made it there over the weekend. We ordered the rockfish with mashed potatoes and vegetables and decided to split it since the waitress said it was a LOT of food. We were both brought a small plate with a very small piece of fish, very small serving of potatoes and vegetables. We both actually broke into a fit of laughter because of the tiny amount of food! After a few bites, literally, we were done and still hungry. The food was delicious but for $20.00 there should have been more food or perhaps a salad or bread. After two soft drinks and dessert, which we only got because we were still hungry, the bill was $42.00. Again, good food but we were disappointed with the amount.
(3)Matt D.
Great place, great food. My swordfish was perfect!! Service was attentive and pleasurable! A definite return visit is on my future!
(4)Claude G.
Went for my birthday service was great food was good but I the tables were just too close together I think that would hold me from going back again because the food was just good not great
(3)Teresa D.
Best Bloody Mary ever, it came with the most amazing cheese stuffed peppers :) and it had chargers and purse hooks at the bar!!!! Bartender was friendly and fun. We also order ahi sashimi that was perfectly seared and the perfect omelet.
(5)D K.
dined in with 2 kids under 5. great service. servers VERY knowledgeable about food and everything else. had some trouble with the bill toward the end. because of the changes we had 3 different bills, the last one slightly higher than the one adjusted and the one before that. very confusing tip: if you order the sides for $5 toward the bottom of the menu, clarify that they will charge you $5. we got charged $8 which eventually the manager changed but took a bit longer.
(3)Wesley S.
Ate here Sunday afternoon. There was no wait which was a relief. Had a (non-alcoholic) berry smash which was kind of like a berry mojito. That was great! So was the appetizer. Don't recall the name, but it was a pile of spicy shrimp. Had the fish and chips. Fish was tasty but the fries were a little soggy. That's really my only complaint. The restaurant has a nice ambiance and the service was good. I'll def eat here again.
(4)Kathy C.
Went there today to have a drink and app. The two bartenders on duty - it was about 5:30 - were perhaps the most unfriendly and unwelcoming I have ever encountered. Barely acknowledged, I sat at looking at the menu for a good 10 minutes to see if either one might come over to offer advice or recommendations. It must be a burden to be so extremely cool and superior. I will not return. And the calamari app was not good. It was not busy at the bar at all. Maybe 6 people total.
(1)Chantel M.
Tried Bonefish for first time tonight. I'd say a great family spot for a nicer dinner or a casual date. Upscale setting but not pretentious. Server said most everything is house made from sauces, dressings to cocktail mixers. We tried bang bang shrimp and tilapia. Both tasty - our 6 y/o devoured everything on her plate. Great gluten free options as well with servers knowledgeable to allergies. Had the GF Flour-less brownie sundae that we all enjoyed. We had a good experience and we will definitely be back.
(4)Geo P.
Not sure about the negative reviews here.....but the wife and I have been here six times in the last two months....always good and the service is always great. Happy hour is fantastic with $3 glass of house wine.....and it is pretty good. We always sit outside and there is a nice ambiance out there and we never feel neglected like you can get at some other places with outdoor seating. This is our go to place right now....
(4)Stephanie R.
Tried BFG for a Friday night dinner. New location kinks, but will try again. Food was really good - bang bang shrimp awesome. Lucy's chicken very good but slightly over cooked. Service issues: chilly on patio so asked the hostess who seated us for the patio heater at the table to be turned on, she said the server would. Server came by for drink orders and said he would turn on but never did. Asked another server and he couldn't help (wasn't sure if he was supposed to touch it- huh?) finally server came back and 4th request was the charm (about 15 -20 min total). Ordered martini, asked for regular olives instead of blue cheese, got blue cheese. Ordered broccoli with the chicken and got some sort of cheesy potato thing. Didn't say anything about either, it was busy and not that big a deal. Very slow service once we sat down, but again newly opened so you expect kinks. Will definitely try it again after some more time.
(3)Alberto E.
This place had terrible service. I have never felt so belittled. It took 45 minutes to an hour for my fillet mignon and they still did not make it well done. And she did not refill my drink. Just really awful. I came in the restaurant at 12:30 n finally left at 2pm because it took that long for one meal and I couldn't even find a manager to complain.
(1)CD W.
Came here for dinner with my friend on a Friday night a month back. The place was packed. Our waitress was sweet but the food was not what I had expected. We started with the mussels which were delicious but super sweet. I was pretty satisfied with that. I had the seared tuna and it was gross. I couldn't eat it. It tasted fishy and you can see that it's not fresh. The tuna was brownish with that iridescent color on the fish. Gross. Not appealing at all.
(2)Ed M.
Loved the food and service at first but both are going downhill they better change soon or they will go out of business soon
(2)Teri W.
Tried this new restaurant for the first time tonight. The first impression of the hostess' was not good. We had a 6 pm reservation but were told to wait a bit till they cleared a table. We opted to sit outside which worked out fine. I ordered the salmon with Asian sauce. The dish came with 'garbanzo beans' and a choice of sides. I dine out a lot and have never seen garbanzo beans as a vegetable unless it was hummus. The way the dish was plated was less than appetizing. Ordered the key lime pie for dessert and this was also plated haphazard ly - taste was just ok. All in all a underwhelming experience. I doubt I would try it again.
(3)Ron K.
Just the two of us on a Tuesday. You would think that we could get in and out in a timely manner. Service was extremely slow. Food was not comparable to other bonefish grills in Florida. In fact, it was really poor for any comparable restaurant in OC. Ordered a beer and a cab. the wine seemed stale. Asked to speak to a manager. They never relayed the message or the manager was busy trying to calm down other patrons. Seems like this place needs a complete change of employees.
(1)Karim S.
Wagyu beef dumplings were good and the pork chop was cooked nicely! The mashed potatoes were nice as well. BUT they served the Steak and Pork chop with some chickpeas which made no sense and they were absolutely horrible! The steak and the pork chop tasted funny (had a weird funky seasoning) it wasn't a good flavor. Although my pork chop was cooked perfectly the taste wasn't good and my mothers steak had that sa
(3)S R.
Small, but varied, selection; very fresh. Decent drink selection (beer, wine, cocktails). Complimentary bread and pesto. Reasonable prices. Great serving staff. You can't really go wrong here.
(4)Daniel R.
I have dined here a half dozen times and tried different menu items on each occasion. The food has been consistently delicious and plentiful. The Bang Bang Shrimp is hard to beat.
(5)Neal Eric T.
The food is marginal. I won't bore you with the details. I feel sorry for the staff; they seem like nice people, but the food quality is not there. We've been to this place several times--lunch, brunch, early dinner, and three or four dinners in the dining room. I kept hoping it would get better, but this is the last time. I expect this place will close within a year.
(2)Shanna D.
So after much begging and cajoling on my part, I was still unable to get the hubby to agree to see "Frozen" with me (good thing given that he may have had to throw his popcorn at the 11 year old boy who proceeded to loudly sing every song in the movie. Alas, that is a story for another time). I decided to make it a mommy daughter date and invited her up for some lunch and a movie. While I am not a fish fan, she decidedly is, and I am always game for a new place even fish related because they normally have non-fishy ocean reeky items. This Bonefish Grill is brand spanking new and it shows in the decor. The atmosphere is all neutral tones, slightly modern, very clean and we were seated in the room with the interesting glass covered wall. Overall it is a pretty nice looking restaurant. They do require you to enter through a revolving door which I am totally not a fan of. Those things make me feel totally claustrophobic but you gotta do what you gotta do right? The service was very fast and efficient. Our server rode the fence between being attentive and annoying, though, as she asked probably five times during the meal how we were doing. I chalked it up to them trying to give the best possible service upon opening and always smiled and politely answered (which is huge for me. Ha!). Mom ordered the lunch salad and corn chowder with clams. The salad looked beautiful and she raved about the vinaigrette dressing. I got the Lily Chicken Wrap. Our great server initially brought out the Lily Salmon by mistake and I about heaved all over the table (I really really REALLY don't like fish) but she very quickly brought out the correct meal. It's essentially chicken, goat cheese, pesto, and sun dried tomatoes on a lavash type of bread. It was very good although I would say adding a sauce of sorts either for dipping or actually on the wrap would give it the perfect flavor. The fries were Parmesan sprinkled but your basic fries. We finished the meal with the flourless brownie and ice cream, which was delish! All in all good service + good food = definitely give it a go!
(4)Luv2shop G.
oh my oh my what to say about this place. we had a reservation and still had to wait an hour for a table. went on a saturday nite which probably wasnt the best idea. the service was so unbelievably horrible. the kid was nice but everything just took forever. i had the tuna " sashimi" which was more tataki( they should get their words right) each peice was drenched in sesame seeds. got the pumpkin creme brulee which had too much nutmeg in it. ended up getting a free happy hour beer cuz a waiter didnt transfer it to our table. and we had a birthday so they gave us chocolate which was different. the servers by the bar seem to be dumb as rocks bringing food out to the wrong tables. this place seems lovely but i wont be back
(2)Shireen N.
food is ok but over-priced for the quality. I have spent $30+ on salmon and swordfish before and enjoyed it because the quality matched the price. The food here is like a Marie Calenders/Applebee's/Chili's/Macaroni Grill/Olive Garden that thinks it's a Wolfgang Puck. The scalloped potatoes were like something a frazzled mom could have microwaved from a Stouffer's frozen meal. I ordered the mahi mahi with mango salsa and scalloped potatoes. I was fine with the smaller portion size (I'm into weight-lifting/fitness so I actually prefer lower calorie meals with high protein and healthy carbs) but I was disappointed with the small amount of salsa on my fish. We're so close to the ocean here, so there are plenty of better seafood restaurants to choose from
(2)bobbie b.
Great fish, excellent service, good wine, and prices are reasonable. Great deals on lobster for Tuesdays and Thursdays. One of my new favorite places to dine.
(5)Kris L.
Packed, noisy, so-so fish and really nice mixed drinks.
(3)Danielle D.
Came here for happy hour. It was ok. The staff were kind of "off" I guess. Every time I asked a question I would just receive a blank stare, pretty weird. Apparently they have also changed their menu but have not updated their yelp because they took the ceviche off the happy hour as well as off the entire menu, said they are revising it. I also ordered a pineapple vodka and upgraded to a better quality vodka and to be honest it was pretty nasty. Not properly blended, vodka was way to over powering I didn't even really drink my cocktail so I feel like I wasted money on that. I did like the shrimp tacos, best part of my experience. Unfortunately I don't think I will be returning here. Not the worst place, but I guess just not my style.
(3)J B.
Ehh... I feel like there's a nice variety of healthier options that can't be found at other chain type restaurants in Irvine or Tustin area. However the prices are high. $18-$27 for a smaller piece of fish (though nicely prepared) is a lot considering the blah side options and "bang for your buck" factor. Drinks are also pricy. They'd do well to play with the prices a bit and make it a weekday restaurant instead of just a nicer "Saturday night/date night" restaurant.
(3)Lauren M.
The food was overall pretty good. I had the salmon and it came with 2 sides and 2 sauces. The sides were good, but the portions were small. The restaurant was very busy (I think full) for a Sunday night. They ran out of bread in the beginning, but ended up bringing us some with our meal. It was good and I believe this is something they are known for. The size of our dishes were not very big based on appearance, but we all left full and satisfied. I would really like to try their brunch because they had a good set menu with all you can drink champagne, which I always love. They also had an impressive beer list, which is always a plus in my book. That night they were out of their IPA that was on tap, so that was a bit of a bummer. Overall I thought it was a good choice for dinner with the family.
(3)Sergio E.
Unfortunately this place was a disappointment. However, the food and drinks are exceptional. What I did not like is that when I sat in their patio area I saw two separate heated confrontations between employees, which ruined my meal. The lady sitting next to us was overcharged on her bill because of carelessness by the server. The food is really good, but the service will keep me from going back.
(1)Melissa R.
Went for friend's birthday dinner, had reservations but we got there early so had to wait about 25 minutes, it was very crowded in spite of the rain! Food was great, ordered the bang bang shrimp-so yummy! Stuffed tilapia was also really good along with the potatoes au gratin. Prices are reasonable, for a party of 4 the bill was much less than we expected. Service was good, waiter very attentive and very cute-we were all old enough to be his mom! :-) Will definitely go back again!
(5)Dennis C.
Bad food and bad service... The food portion is small and taste bad. Order the salad and you will be amazing how small the portion is. The servers barge into our conversations repeatedly without waiting for an opening. We have been super excited about this restaurant but now am extremely disappointed by this grill.
(2)Chad M.
I don't get it. Bang bang shrimp were fairly ho hum. Creamy fried shrimp were OK, but nothing out of the ordinary. Service, at the bar today was mediocre at best. Got the feeling I was imposing on a non1busy schedule. Bright side was I thought the the prices very reasonable.
(3)Jpiggy C.
Went here for lunch recently and got the steak tacos, they had a great flavor and were good, the service was great and as I'm not a fan of fish, my only wish is that they had more non sea food options for those who are going with people who love it, but want another option. I also thought it was odd that they close in between lunch and dinner, we felt like we were only people left almost and were worried we were being rude I'm staying around. But this place is a great addition to the market place, considering there aren't many sit down places, that are nice in the area!
(4)R K.
The service is slow. It's not even half filled and we waited 45 minutes for food. The corn chowder soup was luke warm and the mash potato was too wet and running. It's not worth for the price.
(2)Mercy C.
Went there for lunch. Service: It was alright... maybe a 2 or a 4 depending on how you view it. 2 stars because the food was a little bit slow for a lunch rush and because the server gave me the wrong dish... I didn't realize until my 2nd bite that there SHOULDN'T be SHRIMP in my FISH sandwich. 4 stars because I got to keep the shrimp sandwich and got my fish sandwich too =P And the food was piping hot Appetizer: BCG Imperial Dip was alright. I would not order again. I just don't really like creamy dips. I felt that the cream over powered the freshness of the seafood. Lunch: fish sandwich - I would not order it again. The flavors reminded me of in-n-out. I liked the flavors. I thought the textures were a little bit too mushy... Shrimp po-boy - Wow that was really tasty. I would definitely order it again. It had a bit of an asian twist on it. I liked that. And it wasn't mushy!!! Fish and Chips - Hubby would not order it again. the first piece tasted good... then the 2nd and 3rd piece started tasting mushy... and I thought the fish itself tasted a bit muddy. The tarter sauce was great. Sides: Parmesan fries were pretty mediocre. I'm sure I could make just as good out of frozen fries and some cheese from a green container. Couscous - YUMMY! It was light and good. It looked like they have an extensive drink menu. Too bad I don't drink for lunch. The food is alright. Definitely just an ALRIGHT. Maybe I was expecting too much? I would probably only go for drinks... and honestly I never go out for drinks.
(3)Todd G.
Came here pretty hungry and sat at the bar for quicker service. It took about 10 min to get menu and probably another 15 to get order taken. Wasn't really that busy it just seemed understaffed and not real good customer service training here. One bartender was about 7 feet away making drinks and never looked up or acknowledged me until about 45 min in when I needed some more ketchup and waved her over. The food was fairly good but most likely not returning because of poor customer service.
(3)Soo P.
Had the mahi mahi, which looked different than the one I buy from the grocery store. This was cut thick, would have been better thinner. The side items were good like the spinach, garbanzo beans and rice. I got a headache after eating the fish though, and it was kind of bland. I asked and was told they get it from vendors, and the supply is from the Gulf of Mexico. That's around the BP oil spill, isn't it? They said that it's supposed to be tested, but I wouldn't rely on that.
(2)Kevin S.
I had high hopes for this place which is probably why I was unimpressed. went there for brunch this past Sunday and ordered the Filet & lobster Benedict. Yeah I thought damn that sounds soooo good. Lobster was a bit over done AND the yoke was not runny at all. i asked the server if the yoke was supposed to be runny and she said yes it is. I showed her well mine is not and next time if I come back I will request it to be runny even thought it is supposed to be.
(2)P J.
Amazing food amazing service. Michael is an amazing server, very attentive. The salmon was outstanding & the appetizers were delicious. The service was key!
(5)James K.
I thought the food was a bit over priced. Their bread is really good though. Service could've been better.
(3)Adam O.
Came in for lunch and we ended up waiting longer to get our bill and pay it than we did waiting for our food.
(2)Charlene N.
This is our new favorite hang-out. We like to sit at the bar. Violet, Bay and Maddie are terrific bartenders, very attentive and keep the bar in tip-top shape. The Blackberry Press Sangria is really good, on the sweet side, but still one of my favorite drinks. The fish and chips, bang bang shrimp and the Blue Cheese Chips are really good. The brunch is amazing with the unlimited passion fruit mimosa. As I said we prefer to sit at the bar instead of the table, better and more personal service. I have liked everything I've tried so far. It does get crowded so plan ahead. Parking is easy.
(5)Susan K.
what terrible service!!! we just tried to pick up a to go order & sat waiting for 45 minutes! we just ended up walking out. maybe its because we were using a bogo deal that we received in the mail since we live across the way... the bogo is meant to attract residents nearby & make them regulars, right? FAIL.
(1)Dennis L.
Came here for lunch because of an Amex discount offer. The décor of the place is warm and inviting. Our server was friendly. We ordered fish n' chip and lunch combos with crab chowder, fish taco and 1/2 chicken wraps. They use tilapia rather than cod for the fish n' chips and fish taco. The server said the choice was based on customer feedback (as they used to use cod), but I suspect that it was a cost-saving measure. When I asked the server where the tilapia came from as we are trying to avoid farm fish from Southeast Asia, he clearly had no idea and replied probably from the gulf of Mexico...ahh, wild caught tilapia, I don't think so. The chowder was good but as expected, rich. The fish taco was way too greasy and is average at best. The food was just not that impressive; not sure we will come back....
(3)Thom D.
After making a reservation online, and showing up on time, our table was still not ready 10 minutes past our reservation time. Upon inquiry, the hostess could not offer us a time we would be seated, and pointed out how busy the restaurant was for a Friday night. I acknowledged said busyness, and retorted that was why I made a reservation. After some discussion, I was informed my reservation was not a true reservation, but a way to be moved toward the top of the waiting list for a table. No table was actually reserved for me. We went elsewhere. And was seated immediately.
(1)Ado S.
We were here for over 30minutes before any food or bread was ever served. We had to complain the the manager just to receive bread. The portions were beyond small. For $15 you get 2 bites of salmon. The server didn't get the order correct but refuse to change the order once the food came out. This is absolutely the worst dinning experience in had in years. Bad service and bad value don't come here.
(1)Jim T.
Ah ....Bonefish. I so looked forward to eating there. With a lack on any good seafood restaurants in my area I was so happy to hear they were opening. Well, my hope of a good place was dashed against the rocks like a rudderless trawler. My dining partner and I made a reservation for dinner and arrived on time. We were greeted warmly and told that we would have to wait 20 minutes before a table was ready. No problem. I know they had only opened 3 weeks before and were probably working out the kinks. Our waiter arrived, a very nice young man, and took our order. We both ordered the steak and lobster tail with a salad. I tasted the salad and it was a bit bland (beets salad). I gave a quick, one turn grind on their salt shaker. As a warning, so much salt came out from that one turn it ruined the salad. Then came the steak and lobster. Both were tough, stringy and inedible. The steak, about the size of a hockey puck was ordered "medium". It was WAY overcooked and just not a good piece of meat to begin with. The lobster had zero flavor to it. We sent it back. I will say that the management person who came to our table was very nice and understanding. They did not charge us for anything except our cocktail. That's why I'm giving them 2 stars. I will try them again in a few months. Maybe things will get better.
(2)Steph P.
2 lunch trips here so far: first visit was great with slow service, second was not great with efficient service. -Chowder was great both times. -Tacos today were pretty bad. The tilapia taco had something like half an ounce of fish in it, and the flavor of the filet in the second taco was amazing, but between the gristle and fat it was unchewable. Disappointing, but I'll try again.
(2)Lisa S.
Just got back from dinner. Extremely disappointed. The service is just awful. You see your server when ur ordering after waiting forever and when ur getting your food maybe. I don't believe in name dropping, even though in this case it's been the last three times I've came. Why do I come back? Idk I love the bang bang shrimp. But honestly won't come here again. I ordered a salad, and friend ordered soup, how long does that seriously take???? We didn't get our food till almost an hour! For soup and salad! Our appetizer (bang shrimp) surprisingly came out fast but you would think the soup and salad would take a second. My chicken on my salad tasted burnt if I might add. I'm sure they might have other great food but I won't be coming around again to try it.
(1)Kathy S.
There were 3 of us. The servers were good but not enough of them to handle the crowd there. We sat outside to avoid a wait, but they kept forgetting about us. They kept apologizing. We repeatedly asked for the wine we ordered. We got it about 40 minutes after getting there AFTER we were served our main course. The Lobster Thermador was served very cold and had to be returned. My Chicken Marsala was overcooked and dry and could not taste the Marsala at all. The fish was a large piece but again cold. Desert was the only thing good which is why the 2 stars. We were sorry to see this because we wanted so much another good restaurant in the area, but it seems they have to work on it. We may go back and just try cocktails and appetizers. If that works, I will update. Waiting in line for 30 to 60 minutes is not worth it unfortunately.
(2)Jean S.
Yuk!! Got here at 11:15am, ordered 2 chicken wraps and fish tacos, 45 minutes to bring to table, reason for delay...., I substituted salmon for talapia in the tacos and it takes longer to cook the salmon??? Seriously?? It was just gross!! Poorly prepared, poor quality, super slow service!!
(1)Robert K.
in three words, awful, awful, awful. Inept servers and cold food await you at this possibly the worst restaurant ever!
(1)Ju Z.
Disappointing experience. The wait was close to 90 minutes on a Friday night for 3 people. Called at 5:30 and the next available reservation wasn't until 9. Anyhow, we went anyway because we want to give it a try. I ordered a cocktail while we waited and it was flavorless. Our sides of vegetables were served with unacceptable quality; the steamed asparagus were wilted and dry at the roots and the "steamed" broccoli were bitter and undercooked. We were told the manager was supposed to show up at our table to address the issue, but after 20 minutes and several apologies from the waitstaff, he was no where in sight. Finally, the dessert menu given to us had a SHOE print in the middle of it! I don't know if it was intentional or the lack of proper staff training, but it was given to us. Nevertheless, I find that holding a menu that had fell on the ground and stepped on appalled the rest of my appetite. I should have taken a picture of the menu. I'm giving this restaurant a two star because the friendliness of the hostesses and the wait staff. I'm not pleased or find their menu to be worth noting. It's just an upgraded Applebee's.
(2)Tarah K.
My husband and I stopped in here for dinner because we were starving and thought it might somewhat resemble the California Fish Grill on Barranca. The menu looked promising. Service was fine. The food, however, was a little gross. Nothing was even remotely fresh. Slimy trout and soggy "tempura" style fish and chips. Everything was over-seasoned and unappetizing, right down to the "housemade lemonade," which tasted saccharine, as if brewed with Splenda. We were not surprised to learn it's owned by the same parent company that owns Outback, which is similarly pre-frozen and overpriced. Wish we had known this going in, but that's our bad. All that said, the bar looked like a decent place to grab a drink, but if they add as much sugar to their cocktails as they do to everything else, you might stick with beer and wine. Overall, if you like fresh ingredients, this place may have pleasant service, but it could end up a regrettable dining experience.
(1)Karin M.
I took my brother for his birthday. The food was excellent and the server Ryan gave us the very best service. Ryan was very attentive and not rushed. He treated us like we were his only customers even though the place was full and the tables around us had people seated and gone a few rounds before we left. Needless to say we savored every minute of deliciousness fort he 3 hours we were there. This was an experience that cannot be duplicated.
(5)Farooq K.
Great place to eat. Friendly staff. Excellent ambience. I had the angus burger and I know what you're thinking, a burger at a seafood joint? Yeah, I did it, and I don't have any regrets because it was delicious. Plus, I made sure our waiter wasn't going to drill me for ordering it. In fact, she said it was her favorite thing on the menu, so ha!
(4)Sarah M.
Today was my first time visiting this new restaurant. It was pretty darn good. The service was great, the atmosphere was lively, and the food was enjoyable. The waiter used a tablet to take our order, which was cool, but a little slow. We visited at lunchtime and it was busy, but not overwhelming. The food was fresh and the portion size was perfect. I would definitely go back! The restaurant is small, so I wouldn't come here with a large group. In fact, the bar side and the restaurant side are about the same size! There is an outdoor patio, but the weather wasn't great today so it wasn't open. A great addition to the Tustin area! Easy to get to and plenty of parking!
(4)Jill B.
I had never been to bonefish grill before but needed a local restaurant. bonefish had 3.5 yelp stars so we almost didn't come but im so glad we did!!!!!!!!!!!! . Im writing this review just to help their yelp review because it was so great. Im definitely coming back yum yummmmmsssss
(5)kenny e.
As a pescetarian it was with great anticipation that I watched this Bonefish Grill erected in Tustin Marketplace. I finally went there to celebrate my birthday with some friends who enjoy surf and turf so we thought we were all in for a great meal, not what wound up being an episode worthy of Kitchen Nightmares. Where do I begin? I'll start with my server who shall remain anonymous. When one of my friends asked them if they prefer to be called a server or a waiter they said neither and proclaimed that here at Bonefish they're called "anglers". At first I found this perplexing, were they hinting that they actually had a hand in reeling in the catch of the day? Or was it a reference to them having about as much personality as a sea slug? And despite the fact that all the "anglers" wear smart looking chef coats I was more than a little skeptical of their culinary knowledge and after quizzing ours about the ingredients and cooking methods of the dishes we ordered I wouldn't trust this person to make me a s'more. The drinks were satisfactory but as for the food that eventually arrived what can I say, the shrimp was stringy, the grilled fish poorly seasoned and even my friends' steaks had been under cooked and had to be sent back, one of them not once but twice. All in all it was a dismal evening and after shouting to hear each other for the better part of two hours because the dining room is so noisy the following morning we were all hoarse. The best part of the night was being spared having to listen to the "anglers" croon "Happy Birthday" to me. Anyway at least it was a memorable birthday but unless this place undergoes a makeover by Gordon Ramsey none of us will be returning.
(1)Marisol R.
First time at Bonefish...my husband and I went for lunch. There wasn't a wait, which was nice, however that was the best of our experience. Ordered an Arnold Palmer...how can you mess that up...iced tea and lemonade. It was tasteless! My husband ordered the crab cakes, which were highly recommended by the waitress because they are 90% crab meat. She also asked if he wanted 1 or 2 cakes, so we asked if they were big and she replied that they were a good size. With that, he asked for 2 to be on the safe side...he was hungry. I ordered the star option on the menu...apparently a customer favorite, Lily's Salmon with a side cup of corn chowder with lump crab. When the food came, we had a good laugh because the 2 crab cakes were each the size of a silver dollar. My husband actually made the comment to the waitress that he must have received the appetizer portion by mistake. She seriously replied that they were that size normally. A bit of a mistake on her part to say they were a "good" size. My salmon was bland and blah...wasn't sure what all the "customer favorite" buzz was about. I've had much better at a less stuffy place. And the corn chowder with lump crab...well, I'm assuming they forgot the lump crab...I had corn chowder and it was just "ok"! Overall, too pricey for the actual food you are getting! Won't be going back!
(1)Jennifer R.
I noticed other reviewers had the same issue with this restaurant. I ordered the grilled fish of t-he day, which was "rock fish." The portion was so small, it looked like a child's plate. At $15.00, for lunch, I expected more. It came with a side of Asian slaw, which was under dressed and not very tasty. The meal came on a very small plate. (Almost as if they were trying to disguise the small portion.) We complained to the manager who said she would check on the chef to make sure he was "cutting appropriate sized servings." Not sure I would go back.
(2)Lisa E.
Really enjoyed our evening at Bonefish. The bartenders were friendly (their version of the Dirty Martini was divine), the host staff was nice, and our server was not only nice, but knowledgeable. Such a treat to have someone actually know the menu and make recommendations - and not get offended when you don't take all of them. We sat in a 4-top in the Bar area, which was perfect for our double date night. (Imagine two 30-something couples who have young children, sitters at home, and enjoy generous pours and multiple courses - that's us). We like the atmosphere in the bar - it was upbeat without being obnoxiously loud. The food was great, and the value even better. Tustin Marketplace made the right call in getting Bonefish here. With all the cost-conscious yet discerning palettes in the immediate area, I'm sure they will become a fixture.
(4)Janice C.
Great experience! Amazing cocktails, grapefruit martini and mango martini I highly suggest! We couldn't decide between the sea bass and mahi, luckily the manager was taking our order at the bar and offered to give us the sea bass free because it was our first time and we were having such a hard time! Both amazing! Our other plate was shrimp and scallops again good! The soup corn chowder w crab was so good! We couldn't date order dessert bc we were so full! This is deffffff our new spot for drinks and dinner fork date night! Thanks for the great food and drinks!
(5)Diana C.
Came here for my dad's birthday lunch and was very disappointed in bonefish. Service: The lunch menu was limited, and I chose to order something off the dinner menu instead. The waitress was extremely rude and seemed annoyed to be helping us even though the restaurant was practically empty at 2pm on a Saturday. I paid in mostly cash and asked her to charge the rest to the card and she decided to open the check in front of my guests and charge me right at the table- she left the receipt at the table and walked away, when I opened the receipt she over charged my card by $20. When I followed her to confront her she said I only gave $40 when I had given her $60. She pulled the cash from her pocket at sure enough I had giver her$60!!! Food: the bang bang shrimp were good, not outstanding but good. Filet mignon was dry over cooked and not seasoned. Imperial fish was drenched in sauce to make taste good. Fish tacos were okay but lacked salsa. California fish grille is 5mins down the road and x1000 better. Don't waste your $$$ here.
(1)Sunny S.
Their bang bang shrimp is fantastic. Overall service was good but little slow. Hey they just opened 2 days ago so no complaints. Will give them my business again!
(4)Eric M.
After burying the former restaurant like it was Carrie White's house, a new building was erected to serve not only fish but chicken as well. However the cost of the new building is clearly part of your meal. The salad was no bigger than one at one of those 24 hour places but was twice the price. The food was so-so with a distinct burp factor, perhaps a 6 on that scale. For $35 I could'a had funds to try that sliver of key line pie at a cheaper restaurant.
(3)Stacey B.
I ordered the rockfish and mango salsa with a side of cous cous. It was the fish of the day on the lunch special. Well worth the price and very delicious!
(5)Alana T.
Our dinner tonight here was fabulous, the food was great, but Jared, our server was the best!! This guy anticipated all our needs before we even asked for something and was funny, congenial and made dining at this restaurant like eating in someone's home. Request him if you have the chance. Donna, the Manager was also very nice and made a point of coming over and introducing herself as recently being transferred from their corporate location in Tampa. The bang bang shrimp was delicious and a must order for the happy hour special price, unbelivable, so fresh, tasty and an exceptional dish. My shrimp tacos like no place else and the pad Thai was better then any Thai restaurant I tried just loaded with shrimp and so much flavor. The happy hour drink specials are the cheapest prices anywhere for "hot shelf" vodka and the best wines. This place is a must try, there was nothing negative whatsoever to even mention. I'll be there next week and requesting Jared!!! A+ rating
(5)Jen K.
Service was good, food was disappointing. Got the dinner for two which was the filet and lobster. First of all the size of the filet were different. Second they do not know how to cook it right. Husband asked for medium rare and his was rare and cold. Mine was flattened out, burnt and dry. Everyone in out party was disappointed. We expected so much better, especially considering they say they are the same company as Flemings and Roy's.
(2)Joe C.
Went to Bonefish for my wife's birthday. We got seated right away but it kind of went downhill from there. The waitress might have been new, but she did not know the menu. When we asked for a recommendation, she explained she didn't like "fishy fish" herself but the pork was good. We asked about vegetables with the ahi, she said carrots and green onions, so we ordered a side of asparagus for a green...then broccoli came on the plate. The ahi was rolled in sesame seeds, another disappointing surprise. So Bonefish replaced it with a salmon that was decent but I expected more for the price. I ordered a Kobe burger medium to medium rare. It was RARE. I sent it back and they replaced it also. The second burger was pretty good. We were there from right before 5:00 and left at almost 7:00. An apology was all we got...nothing to lure us to give them a second chance. So we won't!
(2)Kelly T.
Overall experience was quite good. Nice ambience and comfortable seating which incidentally is important to me. Place was busy early on a thurs evening but it's new and everyone wants to try it out. Staff was outgoing and friendly. They can accommodate kids well which was nice as we brought our 5 y/o. Service was good but just a little slow. Not a big issue though. Food was above average to excellent. Swordfish very fresh and cooked properly. Bang bang shrimp appetizer was good but too much sauce for me. Kind of a spicy chili mayo sauce. Would have been better dry I think. Pecan crusted trout was better than expected as I am not a trout fan but it was the larger tastier trout. Jo Jo was our waitress and she was very attentive and professional. Well managed and comfortable so I'll def come back.
(4)Alex O.
Menu is too much of a mix. Food was ok, nothing special. It was not worth the cost. Service slow, waitress was just going thru motions, they have a bar area with Tv, when asked who is winning the game, I was told by the waitress "don't know don't care." I guess it did not matter if the customer did. A one time stop, you can do better at another restaurant. Like I said, tried it once, 2nd try would be when there are no other choices including fast food.
(2)Maria G.
Went in on Sunday at about 6pm. There was a 45 min wait with first come first serve at the bar and "lounge" area. The layout of the restaurant is very strange. Its so small and the table aren't arranged very well. Also, another weird thing is that everything in the bar area is self seating except for the booths?? Really doesnt make much sense. We grabbed a couple of seats at the bar as soon as they opened up after waiting for about 30 min. The bar staff is very friendly. They ask you for your name (according to them they want to get to know all of their customers personally) but then never referr to you by your name again. Kind of strange but whatever. The bread and pesto are awesome. I got the pork chop with fontina cheese and marsala sauce with garlic whipped potato. Very tasty. The hubs got steak and crabcake. The crabcake was way fishy tasting. Overall it was alright. I may be back.
(3)Mauricio H.
I really like this place! Even though it's a sea food restaurant and the food is excellentI always order filet mignon.
(5)Justme O.
Terrible service waitress had an attitude waited for 20 minutes for her to take our order and another 35 minutes to get our food and our drinks did not get filled the entire time.
(1)Chris F.
Tried this place with my girlfriend while waiting for our dog to get groomed. It's a great addition to the selection of restaurants in the area! We came during dinner time. Service was excellent. Our server was very polite and friendly. We started with the bang bang shrimp and I think it was lobster chowder soup. It was delicious! For the main entree we tried the Fish Sandwich and Kobe Burger. Not exactly mind blowing stuff but overall delicious. Will definitely be coming back here to try out the other items on the menu.
(4)Amy A.
Delicious food and excellent service!! Went to Bonefish Grill on opening weekend and had bang bang shrimp (yumm!) And Chilean sea bass (amazing)! Drinks were reasonably priced and tasty. Our waiter, Will, was awesome - very attentive and personable - one of the best waiters we've had in years. He even shook my husband's hand, very professional. I appreciate the excellent service and amazing food - will be back soon!
(5)Es Y.
Awesome! Delicious! Great service. Everything tasted fab!! Great service on a busy friday night.
(5)Tim J.
Been there a couple of times and food is very good. But I have given the staff enough excuses to think it will get better each time. But the service is terrible! The hostesses are the worst and most uneducated I've seen for a higher end restaurant. When we have a reservation, they don't seat us on time. Even when we point out there is an open table, they look at us like it's not there. One time, someone walked to a table and sat themselves and they let them stay. Once a 30 min. quoted wait time was over 1 hr before they sat us. And hostesses were annoyed that we were inquiring. Waitresses are nice/cordial but you have to ask for refills. Ask for additional bread if you go through your first round. On a weekend, food times have been incredibly long and at certain points, our waitress is no where to be found in the restaurant. I wish at some point the would put competent staff at the front and in waiting tables. Being nice at the beginning without any service during and after is just such a letdown. The place is always crowded which the food is very good but not cheap (glass of wine was $15). But maybe like Dick's Last Resort, they are going with the rude and low end service to customers as their theme. With so many fish places popping up, at some point it will affect their business. Now that TAPS is coming in down the street at Irvine Mktplce, I won't have to depend on this place for seafood.
(2)Jules R.
Had dinner here the first week it was open. Overstaffed, which was wonderful while they worked out their kinks. They were overly friendly with service, making sure our every request was promptly fulfilled. Their signature "Bang Bang Shrimp" was not for me. Tasty, but too fatty and would taste better without the breading and deep fryer. Sauté it then lightly sauce it and I would try it again. The bread with pesto was delicious. The pesto over the Sea Bass was not. The sea bass was moist, full of flavor, and didn't need any sauce at all. The music in the bar was unbearably loud. Worse than a club or one of those teeny bopper clothing stores. It made me uptight; not the emotion I desire when dining out. The server was hoarse from having to yell at the customers. It felt like a joke, like we were on a hidden camera show. When we were seated in the dining area, it was a little less noisy, but not much because our table was so close to the bar. I'm too old to for that crap. The music selections were right up my alley, but turn the volume down 30%! Unless you only want the under 30 crowd dining there. (And they typically can't afford to dine out as often as us middle aged geezers. ) I will try it again, if only to see which kinks got fixed.
(4)Rebecca S.
Came for first time for happy hour. place was busy but drinks were good. had the stuffed tilapia and lillys chicken with goat cheese n spinach. both dishes were delicious. definitely returning to taste more items on menu. place gets packed so getin by 5. happy hour end at 6:30.
(4)Ming C.
Been here a few times now and I wanna say the place has great food and their specialty martini is is awesome. The lobster sliders are heaven. With that said, lets get to their service. I came here with a few coworkers and were seated within 5 mins time. After we were seated, our server came and rambled off the specials for the day. One of my coworkers wanted to ask her about the Tuesday lobster special and all of sudden our server said "mam, I'll get to that in a second" in a stern voice like a DMV employee. Then she goes on to tell us about all the specials that didn't even pertain to the time or day we were eating there. I was thinking, when the hell is she gonna stop talking and let me order my food. I only had about an hour to eat there. So finally we get to order our food and she left. 10 min later, she came back with our drinks and appetizer. 30mins goes by after that and nothing, then 40min, finally when it hit the 50min mark, I asked for the manager. I explained to him that we have been there for well over an hour and still no food for any of us. finally I see our server walking over to us with a few of her friends bringing all of our food. I told her, she needs to just take that stuff back. We are late and have to leave. The manager then proceeds to apologize and offered everything we ordered on the house so they packed it all up to-go for us. Our server came to our table before we left to apologize and explained that she had forgotten to input our order into the kitchen. Wow. I went there another time for happy hour and was kinda shocked by what happened while I was there. So me and and friend of mine got there and the place was completely packed. We walked around the bar area to find a seat and a nice couple offered the open seats at their table so we sat down. A server came and took our order and after a while, the couple that offered the open seats left so not there are two open seats at our table. Since there are two open seats at our table, a older couple decided to ask if they can sit with us. We told them no problem, we would love the extra company. As soon as they sat down, the server came and told them they cant sit there since the tables are reserved seating. I told her we didn't mind and we didn't have a reservation either. She told the couple "Sorry" and they left. I'm not sure if that is good customer service and building a good re-pore with customers. I think its just messed up. What do they think this place is? The Beverly hills country club?? Geez. Like I said the food and drinks are great but the service is bunk. If you don't mind bad service. give it a shot.
(2)Darren S.
We are so happy that this new restaurant opened up. We had the crab cakes for starters. My 5 year old daughter loved them! My wife loved the pomegranate martini. Really smooth. Great ambiance, great food, and at great prices! Well done... We will be back.
(5)Jennifer C.
Slow service and oily food. Just another bad chain restaurant in Tustin/ Irvine. I would not go back.
(2)Jenny B.
The food was ok to be honest not the best we have ever had. The service was ok too. I think for their portions they charge a lot. My son's (4 year old) Tilapia was tiny at $6.40 and when we wanted lemonade they added another $3.50 basically making is kids meal $10. I am not sure I would come back based on their inflated prices in Irvine strip mall
(3)Max A.
Decided to come here during weekday for lunch after seeing that it opened not too long ago. Arrived and was immediately greeted and seated. The atmosphere was buzzing with lively conversations. The service was great and friendly. Our server was helpful and knowledgeable of the menu and specials. We ordered the bang bang shrimp for an appetizer and grilled fish of the day for entree. Bang bang shrimp was delicious. it was spicy and savory and had a great bite to it from the breading. The fish of the day was mahi mahi and it was decent. grilled and had the pesto sauce, which felt very much like an after thought. came with Parmesan fries which were what you'd expect. just fries with Parmesan. overall a pretty good meal. would come back for the bang bang shrimp. probably will order the po boy next time.
(3)Doug D.
We went here for lunch and we were starving. It was 11:30am and pretty slow, but filled up as we were leaving. This was a great lunch and we ordered a ton off the menu. As far as cocktails go, I had a Paloma and a Black Cherry Guava Mojito. Both were very good, but I preferred the Mojito. My brother had a Mango sidecar and said it was fantastic. For apps we had the hummus and the bang bang shrimp. The shrimp was a star of the meal. Very generous portion for the price. The hummus was ok, it needed more roasted tomatoes, and the chips it is served with are average at best. The entrees were a Kobe burger with egg for my brother. He said it was one of the best he has ever had. I had the imperial tilapia. It was great once I got to the center 2 or three bites...so distribution could be better. We split French toast for dessert. It was good, but the portion was a little underwhelming. Service was ok, but some prebussing would have been appreciated. Lots of empty plates left. Overall a very good experience.
(4)Dan W.
First off I love to eat at the Bonefish Grill. The food is always great!! I am concerned about the service away from the bar. Two times I have had to sit at the tables as the bar was full. Both times the service was the worst ever. I arrived and was brought a beer before i had even ordered. I know this would be great if it was a beer I liked. then a Wine came and yes I like wine but I did not order yet. What was going on?? I finally got service and ordered, now I wish I had kept that first beer. I ordered Soup and a fish dinner. I finally had to go to the bar when a seat opened up. I finally got my drink and my soup came. not a minute later my fish came. What??? not time to enjoy the soup. Well let me tell you, I did not enjoy this visit to the Bonefish Grill at all. Nothing went well. At least the Bar tender Maddie helped me out and get my situation under control and apologized for the bad service I had received. This did not make it right but was good for someone to say it. I have returned to eat at Bonefish Grill again and sat at the bar where I did receive Great Service!!! I would still recommend Bonefish Grill to everybody but sit in the Dining Room or at the bar. Tour at your own risk sitting in the bar at a table as the service there is questionable for sure! At least the food is GREAT!!!
(4)Jack T.
I was looking forward to a big selection of fish, but was a little disappointed in who little selection there was. It's no bluefin or kings fish house. Ambience was nice. I sat at the bar. The bartender was pleasant. I believe it needs more fish options and was to prepare it. Their bang bang shrimp was good though. I did have the red snapper prepared with mango salsa. Very good! Bathrooms were exquisitely clean.
(4)Jan P.
Tried this out for the first time around 7:45 on a Monday night. There were not many people there. Waiter came promptly and we ordered 2 glasses of wine from their featured menu which they were out of. The bread came which was very good with dipping oil. We ordered one chilean sea bass and one trout. Our salads came and were very good, however, a manager type I think dropped off the salads and I mean literally almost dropped them on the table - he was in such a rush. We barely were 1/3 through the salads when he arrived again with the entrees which were very hot and he set them down again in a rush. We moved our salads out of the way afraid that the entrees would get cold while we finished. The waiter reappeared and set the desert menu on the table again as we were still working through the entrees and the other half of our salads. Espressos were very small - desert so so....the waiter arrived with an after dinner drink apologizing for not asking how it should be served. I would say the service was fair, totally rushed and not up to par for the prices. The Chilean sea bass was very small for the $30 price although my client said it was very good and my trout was fine except for a few bones. King Fish and Citrus City Grille in Orange are much better value and class. Could have been an off night but really no excuse from the food deliverer manager or the waiter who was not very present except to drop off menus and the check. The hostess was by far the most professional and thoughtful in explaining the menu selections. At $130 for two I would not go here again.
(3)Vicky K.
I looooove this place! The food here was soo good and the drinks were even better. The prices are normal but since it is a new place it is crowded. We were lucky enough to score some great seats but saw many others waiting for their tables. It was a few girlfriends just some cocktails and nibbling on their appz. I had oysters which I thought were very fresh! We got the Bang Bang shrimp, Ceviche and a few other dishes and the bread! Drool.. we has like 3 loafs of those. Keep it coming plz!
(5)Michael S.
Bonefish Grill at Tustin marketplace, 5 Fwy & Jamboree is a special dining experience. Waiter Ryan made my Birthday celebration extra special, not rushing us while we enjoyed appetizers & wine before ordering fresh swordfish and shrimp-scallops. Food was full of flavor, fresh not frozen. We were pleasantly surprised with seasonal garbanzo beans served warm with bits of sausage, very flavorful. Customer service & ambience was excellent. I enjoyed my first visit to Bonefish Grill. Go early it gets busy. Thanks again to Ryan for being so attentive & professional.
(5)Danielle D.
A surprise gem...I have been watching this restaurant take form since it is right around the block from me. The ambiance was just what I was looking for. We were seated in a timely fashion. After looking at the menu I had an idea what I was going to have, but always love to hear from the servers what they recommend. Our server, Will, had an amazing personality. He was charming, friendly, and knew the menu well. He even suggest things that would compliment our entree. At first I wasn't sure when he recommended the pecan encrusted parmesan trout, but wow was I happy I listened to him. Thanks again Will for the great experience for my first time here.
(5)Joyce H.
This was my first visit. When I walked in a lady walking by a table greeted me, I had no idea who she was since she was wearing street clothes, nothing to designate she worked there. I ordered and stood there for 25 minutes, or more, to get my order. No chair, no offer of water, for that amount of time it is too long. I was just about ready to ask the hostess about my order when she had some check on it. I asked her why so long and she said to go always takes that long, which doesn't make sense. I've worked in restaurants, the kitchen isn't always predictable. I mentioned that I hoped my food would be hot, she said of course. She said the kitchen doesn't have a way to notify when a to go order is ready, that the manager sometimes brings it up if the mgr sees it. Well I got my food, it was barely warm. I had ordered scalloped potatoes and didn't notice until later, I got whipped potatoes. I had checked before I left to make sure they included utensils, I had seen some black plastic so thought it was done. They had included 2 soup spoons, ???? I just called the restaurant and was told to call back at 3:30 since scalloped potatoes aren't served until dinner. What does that have to do with resolving my problem? So another phone call? A friend recommended Bonefish, my experience is not very good.
(3)Christian C.
First impressions are critical. Unfortunately, however good others may have spoken of this eatery, I was far from impressed. The food took 30 minutes to come out when there was hardly anyone in the restaurant. Not to mention high prices for average quality food with minimal quantity. There are many better replacements for such an establishment. Stay away from here.
(1)Jackie N.
Came here today for an anniversary dinner. Super packed with an hour wait with the pager but we were lucky enough to find seats in the community area near the bar. Food and service (Chad!) was great!! Very surprising for less than a week of being open. We ordered the tilapia sandwich as well as tilapia imperial with the pumpkin ravioli. The imperial and ravioli were amazing! The tilapia sandwich was great as well especially with the brioche bun. Both tilapia dishes were perfectly grilled. Also ordered blackberry elixer(on the specials menu) with the espresso martini. Boyfriend loved the martini more but the elixer was my favorite! Will definitely be back.
(5)bob m.
We went to the restaurant this evening and had a wonderful experience there. We started with the Bang Bang Shrimp which was delicious. My wife had the crab cakes and I had the Tilapia. Both were very good, They were accompanied with AuGratin potatoes and spaghetti squash. The portions were adequate and the presentation were good.
(5)Joanne S.
Not sure why reviews were low for this restaurant. We loved everything from the ambiance, food, and service. It is pricey 2 entrees (tuna, rice, veggies and sea bass pesto w/ quinoa), kids mac&cheese w/ fries, 2 sodas and a half price appetizer (bang bang shrimp) for about $90 (including a 20% tip) but it was tasty and we'd go back. Will E is awesome....my son couldn't stop commenting on his service and my son is 7. We all appreciate good service :)
(5)J L.
Went for first time at lunch. Server was extremely nice, kept asking if we had time constraints; however, lunch took over 30 minutes to be delivered to our table. We ordered salads and they were prepared wrong and with no dressing. I agree with other reviewers they need to work out the kinks.
(3)Audrey T.
1 star for good food however terrible bartending servers. No bread, No specials menus, No good service. This place gives BFG a bad wrap... Back to Florida where the Real BFG knows how to handle the biz.
(1)Jose G.
Had dinner as a group of 8. The food just ok but the service was just terrible. The waiters were disorganized, inattentive and slow, slow slow. Our food arrived in bits and pieces so we did not eat as a group. Two dinners not only arrived late but were not what was ordered and had to be sent back. I've dined at the Bonefish Grill in South Carolina, New Jersey and Las Vegas and all were first rate. Sadly place this was simply awful and I will not return.
(2)Sandra L.
This is my first time to Bonefish Grill and have excited they are on the west coast! I tried going to Bonefish in Florida (where they originated from), but never made it. This establishment has been open for about a month or so. It used to be the Black Angus but they tore it down and rebuilt and remodeled it. We sat at the bar and Chad greeted us with a warm welcome. He told us about the happy hour specials but when we asked Maddie, she said happy hour wine was limited as her manager told her to push certain ones they are trying to get rid of. I was shocked when she told us that. C'mon, word it a little better. She was a little rough around the edges. Happy hour drinks are $1 off draft. Wines are whatever the manager wants to push. Happy hour food was ceviche, bang bang chicken and maybe one more thing. After we received the complimentary bread & butter, Chad brought us a complimentary seared tuna compliments of the Chef. I was really impressed. The tuna was perfectly seared and had a nice sauce to go with it. My Chilean Sea Bass dish was excellent. I would order it again. I tried my friend's swordfish and it was astonishingly moist! The pan seared trout was a very large portion and it was good, but nothing spectacular. My friend said the crab corn chowder was pretty good. Bar area seats 50 total. Of those bar seats are about 20 seats that are actually at the bar. If you come on a busy night, you'll have to wait outside or stand at the highball tables near the bar. There's no waiting area. The flow of the space is kinda funky. The ambiance reminds me of Flemings. This is probably the case as Flemings, Bonefish, Outback, Carrabas and Roy's all belong to Bloomin Brands. Anyways, the food is good here and I'd come back.
(5)Oscar R.
Had a business meeting and the manager kindly introduced herself and walked me to a quiet table in which our companies conducted business. Great shrimp tacos! Great service from manager Deb.
(5)Katheryn S.
I went back to Bonefish in December with 2 friends. The service was excellent. The food is good, not great, but I did enjoy my time there. It was during the holidays and the restaurant was decorated beautifully. I would return for cocktails and appetizers. They also had great deals on their specials.
(3)Steve G.
I'm surprised by some of the low ratings for this place. My wife and I went last night for the first time and had a fantastic experience. We started at the bar where we met Donna the manager. She introduced herself, the bartender Danielle and asked our names. This introduction is lost in CA compared to other parts of the country and the world. Its a welcoming touch that really sets the right tone for the experience/evening. Danielle then proceeded to mix up a proper Old Fashioned, something I find that most bartenders under the age of 50 are challenged to pull off. It was the perfect mix of flavors: good bourbon, sweetness and bitters. I asked and Danielle was helpful with opinions on menu items and happy hours specials and days that will surely bring us back. Hostess Michelle then escorted us to our corner booth and spent 5+ minutes with us talking about some of her favorite things on the menu. Knowledgeable, super-friendly and you can really tell she likes what she is doing...not the usual hostess that just drops you off. She even came back to the table after dinner when she was off duty because she noticed we ordered a couple of items she recommended and wanted to know how we liked them. Our server was Jo Jo, Joanne on the ticket. Jo Jo was the right mix personality and passion for food and her work. She couldn't have taken better care of us and I noticed she was super attentive with all of the tables she was serving. Again, top to bottom everyone seemed to really want to be there. Even the busser had a big smile on his face when clearing our table. The Food: Ask for the bread. Warm, soft and served with an oily pesto thats addictive. If you've been to Wood Ranch and had their rolls...similar to those. We had the Ahi Tuna Sashimi; it was average and easily the worst thing we had; we'll try the Bang Bang Shrimp next time. We also started with a half dozen oysters. Big, tender and fresh and a good value at least in CA terms. My wife ordered the Chilean Seabass with the mango salsa. Cooked over wood it had a perfect crust outside with that classic moist and delicate fish inside. Seabass is my wife's go to dish at a fish house and this was one of the best she had ever eaten. Michelle had sold me on the ribeye steak medium rare with the truffle butter sauce. What a great call! So tender, great flavor...better than most steaks I have had at much pricier steak houses. The service was impeccable, the food was very good and a great value. We cannot wait to go back.
(5)Grace C.
Bonefish Grill Great service Plenty parking in same strip mall as REI and IN-n-Out 1. Shrimp tacos- 3 of them. Plenty of shrimp. Seasoning was tasty though it and the fried batter may have taken away from the taste of the shrimp. 2. Corn chowder- delicious. Not much crab in soup. 3 lunch combo w 2 tacos- chicken was good. Steak was a little dry and flavorless. 4. Key lime pie- i rarely eat this, but i like how they dont use artificial green coloring. The pecan crust and the bland whip cream balanced out the sour tangy taste of the pie.
(4)Steph M.
I first tried this place when I was in Colorado... It was amazing. This place was good when it first opened, but I would have to say very disappointed with tonight's drinks and dinner. When they are out of an ingredient to make a specific drink on the menu you they should tell you first. Also they had two separate small menus advertising the Tuesday Tales menu and the Steak with Lobster Thermador was listed at $14.99 on one and $16.99 on the other. When we got the bill they charged us $24.99. They did adjust it but the dish was not even worth the $16.99. The steak was was to mushy no flavor. This will be our last time here. House of Big Fish and Ice Cold beer in Laguna is the place to go. Will never be back over priced for the quality of food.
(2)James R.
Pretty decent quality food and the prices were about right. We had the Bang Bang shrimp or something like that, the filet mignon tacos, their clam chowder soup and I had their lump crab cakes.
(3)FoodLover G.
Ambiance nice. I like the bar with the garage doors. Started with ceviche. It needed a little bit more lime but overall it was fresh and good. Serving it with cut limes would have been perfect. I'm also enjoying a glass of Sonoma Cutrer Chardonney. Great Shrimp Po Boy sandwich. The shrimp were cooked perfectly and lightly battered which was nice. The pesto cous cous was a perfect match as the side dish. My wife had the Spring Fettucine and it tasted very fresh. The pasta could have been a little more al dente but that is just a personal preference. Looking forward to trying the Macadamia Nut Brownie. Well I always make the mistake of pushing my luck and should have left the last taste as the sandwich. Good dessert but nothing special.
(3)Marianne D.
I like seafood, and I was excited to see Bonefish Grill when I drove by the other day, so I visited at the first chance. While the ambiance was pleasant, the wait staff was efficient and friendly and our drinks were kept filled, the food was just good (not remarkable). Will be back when in the area, but won't make a special trip from Huntington Beach.
(4)Godfrey Y.
Honestly, I was very disappointed in the food we ordered. We order the fish tacos, The Ahi Tuna Sashimi, Maryland crab cakes and the Wagyu Beef + ginger potstickers. The fish tacos were bland. Even the added salsa/chopped veggies could not stimulate any flavor to come forward. The Ahi Tuna Sashimi did not meet my expectations. Sashimi isn't cooked or seared with a butane torch. You could taste the butane even if you dipped the seared tuna in the soy sauce and added pieces of ginger with it. The Maryland crab cakes were also bland. I have eaten Maryland crab cakes throughout the Northeast and even here in Southern California but these were flavorless. The wagyu beef and ginger potstickers were completely too salty. The salt was on overload. It is up to you to try the restaurant. I know things can go wrong at restaurants but every dish we ordered was not good. We happen to be shopping at the Best Buy and we wanted to have a lite dinner of appetizers. We found the decor to be nice and the seating to be comfortable and the staff to be very attentive and nice. What we ordered was a disappointment. I wanted to voice my dissatisfaction with the Manager but wife told me to respond on yelp.
(1)Taylor S.
Came here for happy hour with some girlfriends. Good prices for good wine and good prices of appetizers. My one issue was our waiter. He was rude, dull and forgetful. He first forgot our order of chips. It took so long to find him that we were done with our other appetizers before he came around and we mentioned the chips. He didn't appologize, only said that he thought we had them? haha...anyway, we cancelled the chips. He continuously came to ask us if we were ready to order entrees and seemed bothered when we wanted more time to chat. When we ordered our entrees he forgot our soup. Again, when I mentioned it to him, no apology he just rushed away and grabbed the soup.The food was delicious, especially the mussels. I am giving 4 stars because i loved the environment and the food, just not my waiter. I wouldn't want one dull bird to kill it for the whole establishment though so four stars it is. I will be back and hopefully won't be sat in his section! (I will ask to be moved PS)
(4)Stuart M.
So the first couple of times I came here it was good. The design of the restaurant & bar was hip and fun. The food was always so so but it is a chain and you get what you pay for. So today (Sunday) my wife and I go in and the wheels fell off. I can't tell you what the food was like because we walked out. The service was terrible, slow and inattentive, honestly it felt like we inconvenienced the staff by being there. The ultimate was when the manager got in my face and lectured me because i got fed up of waiting for our drinks and went over and picked them up off the bar myself. Needless to say, we won't be going back.
(1)Sydney G.
Food was great. Service was horrible and you could barely walk sideways without bumping into someone. very unsafe and irritating to have to talk over everyone. We could barely hear our server. waited too long to get out food. There were way too many people bringing food out to the wrong people at the table. The Server couldn't even remember who ordered what. if you go here expect loud overcrowded place with forgetful servers.
(2)Larry D.
I'll get the good out of the way first. The food was tasty, granted they actually bring you what you order. The shrimp appetizer was solid as was the red pepper soup. Both of our main entrees, after some correction, provided a nice size lunch portion with some spice to boot. I could very easily go on and on about the bad but I'll be concise. The staff are meandering around looking lost with at least 10-15 "anglers" doing absolutely nothing but looking busy. A couple managers wandered around and tried to smooth things over with quite a few unsatisfied tables. Our orders were totally wrong. Wrong fish used in the sandwich, tacos requested with no sour cream came drenched in it, and the appetizer soup came after the meal. Our server was very apologetic and kind but without structure and managment cracking the whip around here this place will struggle.
(2)Rita P.
I would like to preface this review by stating this was not my first time frequenting a Bonefish establishment. I have been more than a dozen times to the location in Murfreesboro, TN and each time the food was amazing. I did not experience the same service or food at this location. I made a reservation as it was a Birthday celebration. It started with them offering me the best table in the house next to the bathroom. Needless to say I asked for an alternate choice which was only slightly better than the first. It only got worse when I received my meal. The red snapper was mealy and inedible. To be honest not really sure it was red snapper. They made the meal for me a second time and even though I thought it couldn't get worse it did, the fish was now rubbery and I couldn't even cut through it due to being possibly frozen and not thawed, hard to say. Either way I sent it back and decided to end my experience I would not recommend anyone going to this location as it does not at all represent the brand well.
(1)Dan M.
First of all, the Bang Bang Shrimp are good. Unfortunately the poor staff will make you think twice about coming back. After waiting over 45 minutes to be seated, the hostess whose first name starts with W tried to seat the four of us including my 9 month pregnant daughter in a booth meant for two people. When we asked to be seated in a 4 person booth (as there were several open) she started to argue and then said DO WANT YOU WANT. After finally being allowed to sit in the larger booth, we did not see a waiter for over 30 minutes. Finally, after stopping a passing waiter to beg for service we were told that the hostess had failed to let them know we needed service. The waiter offered to speak to the manager as we also didn't have menus, or the daily special, or silverware. However the manager never showed up either. The management of this restaurant desperately needs to address the poor attitude of the staff, particularly the hostess, because they have decent food but the price you have to endure is hardly worth it.
(2)Sean S.
Came here for their Sunday brunch and was unimpressed. The restaurant was only half-filled and it took 45 minutes for our party of 3 to receive our food. Our waitress and was nice and attentive but there wasn't much to rave about when the food finally did come out. I ordered the surf and turf eggs benedict. The filet mignon on it was a little dry and they were way heavy on the hollandaise sauce. There was a decent amount of lobster though. Their creme brûlée French toast was barely French toast, there wasn't enough egg. Didn't taste like creme brûlée other than the caramelized sugar taste. Their Kobe beef + egg burger was pretty good though. Probably wouldn't come back unless it was to get a little saucy on a Sunday afternoon with their "endless bubbles brunch" as you can order from a variety of drinks like mimosas and sangria for $20. Some bubbly definitely would've made the long wait more fun. Maybe next time.
(3)Scott W.
calamari app was terrible, over breaded like fried chicken and really tough and chewy. the worst I've ever had. my son had fish tacos, served a piece of fish in them with huge bloodline, terrible. wife had shrimp tacos not bad. waiter forgot my salad or didn't hear me order it..save the $$$$...go to in n out next door.
(1)Bri D.
I was a fan of Bonefish Grill when I stumbled on the place in Florida. I had a great experience (food and service were fantastic). I was a little disappointed in my experience this time. The hosts were really sweet! Our service wasn't amazing at the table. The food was good minus our starter salad (although the portions are very small for the price). It had little black hairs in it and I had to ask the server later to take it off the bill (disappointed no manager followed up). He also forgot a few things we asked for, didn't do refills (and it was just water). Another sweet server actually noticed the water when I pulled him aside to ask for bread. He also was happy to get me a roll up when I asked (lost mine at the beginning when I used it to kill a fly). It was awkward when the bill came and it would have been nice to have a manager follow up. As someone who trains in the industry these types of things don't go unnoticed.
(2)V. H.
I hope the management read the comments here. I was surprised to see 3.5 stars when I was searching for the address through Yelp. I had very good experience in their Florida ones a few times and I would rate 4.5 to 5 stars there. My family there all rave about Bonefish Grill there. Anyway I decided to try one here near me thinking after much time has past, the new restaurant should run smoothly. I have been in restaurant business on and off for closed to 20 years with family owned business so I know what it takes. 1) The seating and wait was terrible, unnecessary and confusing. There were empty tables (a big table set for 10 and couple other set but empty tables) in dining room but was told they were reserved. So I was told the wait time was 20 mins but I also waited at the bar area since it is first come first served. Then I got a booth after 10 mins at the bar area but was told the booth side belongs to the dining room seating but the girl did not tell us in the first place clearly while we were waiting. Then, it was our turn of our table anyway so I thought it did not matter. Guess what, we were led to the same table we were waiting on in the bar area anyway. Oh well ... It did not get any better. 2) Service was slow, the pregnant waitress (I think) is not too sharp. Bought only one water even I ordered 2, then took orders from other 2 tables came after us. So it took much longer time at this point to put in our order and drink. The worst is the table come after us bribed the waitress to get the table next to us which was supposed to be followed from the wait list. Of course, she took great care of this table first. We ordered a soda, obviously she forgot about it also. I had to remind her. It took about 15 minutes to get a soda? Then, she missed a soup and I reminded her but she said we did not order it. We ordered clearly but she screwed up without apologizing it. Rule of thumb, even if the customer missed it, just apologize and get the soup or the item right away. Customer is always right!!! Even if customer is wrong, read the last sentence again. I ordered fish and I asked for lemon, it took forever and the fish was cold by the time lemon has arrived. 3) Food is very good however with poor service, how can I rate 5 stars eating my cold fish? The bang bang shrimp is a bright spot but it did not help much on the overall rating. 4) Summary - the payment part was a disaster. I paid with a gift card and cash. I expected she will bring back just whatever change after paying the entire bill. She used up the card but keep a check balance and brought change of my $20 bill. My friend did not know and put the tips only not knowing there is a balance owed. She chased us out the door saying we did not pay our bill. That was totally an unnecessary embarrassment to us. Why didn't she take money out of my $20 still puzzled me. All in all, a totally incompetent waitress! Hate to leave such a bad review but I truly think your restaurant deserved it. By the way, I think the big table was empty when I left the place. You guys need more supervision (allowing wait staff take bribe for table?) and training. But I will not go back to this location for sure.
(1)Rachel F.
I ate at this location twice since it opened. The 3 stars are for the quality of the food, which is consistent and good. The missing stars are for timing issues probably due to a problem with the servers and communication with the kitchen. Both times I ate here they brought food out in the wrong order, meaning entrées were served immediately, even before we got our soups/salads. They really need to fix that ASAP. I won't return until I know they are giving better service and that I can have confidence that my meal will be properly paced.
(3)Gary A.
We have been dying to try this place out since it opened and finally got there last night for pre-movie appetizers and drinks. We were able to be seated right away at 4:00pm and got water served to us by the hostess because they didn't know who was serving our table. We finally got a server that was nice enough but definitely new. We ordered bang bang flatbread and fish tacos. After a while the manager came out and apologized for the delay of the flatbread, although we hasn't even noticed. I'm not greedy but at this point you would have thought some gesture would have been extended. We got the flatbread but then time kept passing and no tacos. I called the manager over and asked if the tacos were delayed as well. They then came out shortly thereafter. All the while we advised that we had a 5:15 movie across the street to get to. At about 5:00 we asked for the check and finally just gave the credit card to a different server because ours disappeared after our food was ordered. A few minutes later we were advised that the credit card machines were down. I asked if they could just write down the card info and charge it when it was back up. They said that they would all me later with the details. The call came in at about 8:45pm. I called back the next day and spoke to the same manager and other than an apology for the myriad of service issues, nothing else was offered. The good news is that while we were there, we saw a sign for Bondi Grille going in right next door. Can't wait to try that one out.
(3)Richard D.
We had dinner there last night and really enjoyed it. Although I don't remember his name, our waiter was fantastic and the service was great. the food was also really good. We had a calamari appetizer that we both loved. My girlfriend had a tilapia sandwich that she also love. I had grilled salmon which was good but not great. Perhaps A little dry. Nevertheless, a pleasant experience and we would visit again.
(4)Kathy S.
I have been wanting to try this place since it opened. I went yesterday with my husband for a late lunch. The normal lunch crowd was gone. The restaurant was empty. There were 4 people in the bar and 6 or 7 tables with customers in the dining room. We placed our order with a server who was more focused on entering our order into her tablet than listening to what we were saying. We had to repeat the order and she still did not get the drink order correct. I cannot tell you if the food was good or not because after OVER 30 minutes we still did not have our order. I could see where folks who arrived about the same time as us did not have their orders either. Our server did touch base with one of her tables but never gave us an update. After OVER 30 minutes we left money on the table for our drinks and left. The host asked how our meal was. Are you serious? Did no one working in the restaurant have a clue what was going on? We told him we waited over 30 minutes and were leaving. He apologized but did not bother trying to get a manager or someone to speak to us. We did not ask for one either though. I guess I will never know if the bang bang shrimp really is good as we will not return.
(1)Tish G.
My first visit to Bonefish Grill and I have to say that when we arrived it was 4:30 Saturday and very quiet. I ordered the mahi mahi with the sauce on the side with steamed green beans. My friend ordered the sea bass. The service was very poor and even though the restaurant was very quiet when we arrived it took quite awhile for the server to take our order. Our food finally arrived by a different server. I asked her about the side and she looked at me funny and said it was on my fish. Now this meal is supposed to come with crab meat on it and a butter sauce with sun dried tomatoes. Well, I started eating the fish in hopes of seeing our server who finally arrived when I was half over. I told her about the side, she apologized and went and got the butter sauce with tomatoes. I then asked her about the crab. She apologized again and went off for the crab. By the time she returned with the crab which was so overly microwaved it was like eating rubber but the great part was there was no fish to put it on. The only thing she said was the next time she would not trust anyone else to bring out the food. Not let me see what I can do or call over a manager. I have to say the fish was good but service to me is crucial when you are paying good money. There are a lot to great fish restaurants that I enjoy and the service is awesome! I wouldn't return to your restaurant because of poor service. A different friend had mentioned to me her exact experience with service. Such a shame.
(2)Michelle J.
My husband and I went here in between Christmas and New Year. We watched as it was built and wanted to try it out. We did not have reservations but we were seated right away because it was a little early - around 5:30pm. The menu features a lot of fish and a good variety. We started with the Bang Bang Shrimp which was on special. it is a little spicy with a crispy outside - we loved it and will definitely order this again. I will note that on ALL of our dishes, they were not really hot - just warm. Personally I like my dishes to be hot when served. My husband got an IPA and I had some wine. Drinks came fast. For my entrée, I had the shrimp and scallop dish. It was excellent and it is a lot of food. My husband had the fish and chips and he said it was also very good - better than any other restaurant around Irvine. Although this was our first time there, we did feel like the server hovered over us a little too much and rushed us. We were just trying to enjoy ourselves. When the check came and we paid cash - with a nice tip - I was a little surprised when she asked me if I wanted change. I did tip over 20% so I think she should just provide the change and not assume she is entitled to it. Also, our server was nice but we could hardly understand her - her accent was so heavy and she didn't speak up we couldn't really tell what she was saying! We will definitely come back to try happy hour. Their bar looks amazing and I bet is a great happy hour. I hear the Sunday Brunch is also great but will have to save that for another trip.
(4)Jane E.
I have been to this location numerous times with a confirmed reservation and more times than not, the front desk staff have no idea what they are doing. I make my reservation on line a couple of days before I want to dine and then have to call ahead of time to get a patio table as you can not do this online. Usually I will show up 5-10 minutes before my reserved time and be told that a table is not available. I actually expect this due to past experiences here. The worst was two weeks ago when I was told that there were 4-5 parties ahead of me. Really? I thought this why I made a reservation? It was obvious that the person working the front desk had no idea what a reservation meant and even worse, the manager stood there and did nothing to assist. Due to the incompetent staff and manager I took the first available seat where I was also able to watch the patio and noticed that 2 tables sat empty for over 45 minutes. If this was the first time I encountered this problem at this restaurant I would not comment negatively, but the front desk staff has slacked since the restaurant opened. I have made complaints on line when completing their customer survey and nothing has changed. Be prepared to wait if you make a reservation. I will be glad when the handful of other restaurants open in the Marketplace. They can't come soon enough.
(2)Christina F.
Really disappointing. I frequented Bonefish in Florida for years, this one, not at all the same. Food quality was very disappointing and what happened to their delicious potatoes au gratin? These ones here in CA are awful and made with chunks of potatoes and cheese sauce. Bang Bang Shrimp was soggy. Sadly, we might not go back.
(2)LS Y.
No Happy Hour on Fri/Sat was a big red flag. Very inexperienced wait staff - How difficult should it be to know what type of tequila was in their house Margarita. Our server hemmed and hawed - I felt like I needed to give her choices to choose from so that she could answer the question. She said Cuervo, but the server who gave it to me said it was Sauza. That should not of been a tough question at all! The food was expensive, and the portions were small. Food was ok, but overall, not a great experience. One drink and a cup of soup, and I was out the door. I won't be back anytime soon.
(2)Jolene B.
When I lived in Orlando, I was a Bonefish Grill regular. I lived about 7 blocks away and enjoyed many great meals there. I've been craving Bang Bang Shrimp since I moved back to California 5 years ago. So when I saw that Bonefish Grill was opening in Tustin, about 7 blocks from where I live now, I was so excited. I couldn't wait to see if it measured up to my experience in Orlando. I'll have to say, it looks almost identical inside, and crowded, just like I remembered. Finally had a chance to go this week for dinner. Of course ordered the Bang Bang Shrimp for the appetizer and then each ordered different fish dishes--salmon with gorgonzola, bacon and spinach and the stuffed tilapia. Everything was delicious and I will be back again soon. My only negative comment is that although the Bang Bang shrimp had the same flavor and the appetizer serving is generous, it had too much sauce and was kind of just a gloppy mess on the plate. I'm used to a little less of the creamy sauce and the shrimp being more individually distinguishable. I think they they just need to refine their technique for preparing it and plating it, especially when it is such a popular item, especially when they have a whole day dedicated to it (Bang bang shrimp Wednesdays!) The service was efficient, and the staff were very helpful when we told them we were on a tight time frame so we could make it to an evening event. Looking forward to more visits soon. Thank you for bringing this restaurant to California and especially to Tustin!
(4)Robin F.
Today we enjoyed Sunday brunch at around 11am. My DH had the eggs Benedict and I had the creme brûlée French toast. His meal was served piping hot and was quite good. My French toast was good- but barely warm- syrup was not warm at all- and, though it was described as coming with bacon- there was none on my plate! It was also touted as having whipped cream and strawberries- I should have taken a picture- but there was about a 1/4 cup dollop if whipped cream with 3 raspberries and 1/4 of one strawberry. So why did I give this a 4? A gentleman came by and asked how we were enjoying our food and I said it was good- but wasn't mine supposed to come with bacon? And he said he'd get that for me and came back quite promptly with it. The French toast was REALLY good- I just know it would gave been better served slightly warmer or *gasp* hot! I want to give them the benefit of the doubt- and our bill with iced teas- was around $25. We'll give them another chance as they are near by- and, with an opening at 11:00 on Sunday- just right for us arriving after church. That being said- I won't be as forgiving (kind of a nice tie in with church huh?) next time- I know Craig will want the French toast- so we will be able to see if they improve there!
(4)Mermaid B.
Came here yesterday for a late lunch only to find that they are closed from 2 to 4pm during the week. Totally disappointed since I wanted to try it and their menu is a copycat of Opah's menu which doesn't seem so smart. Being that the holidays are coming being closed for that time period will hurt your business and seems to me that mostly sushi restaurants close during that time period from what I have seen since I have been in the restaurant industry since I was 16 . I have worked in the Marketplace off and on for 16 years and was disappointed to find them closed.
(1)Joseph J.
Chilean Sea Bass with lemon butter sauce is amazing! The staff is friendly. The ambience is beautiful. Highly recommended.
(5)Winnie L.
Went to try because it's new in the area. Ordered the edamame hummus that was very good but the pita chips were too thick to be paired and there were too few chips. Our waitress automatically brought us more, so I guess we are not the first to feel that there were not enough chips. The inadequate portion size issue became prominent in the entrees. We all went home needing a second dinner. It was really bad. When the food came out, you see more empty plate than food if you look at the dishes. My salmon and asparagus salad was $15 but was half the size (not exaggerating) of the shrimp and crab salad I got last week from Opah that cost $18. The fish was good, the salad was subpar with dressing not evenly tossed. The plating makes you feel like you went to Denny's. Food Just got thrown onto the plate without thoughts. Mine came out with food on the left side of the plate. The right side was empty. I guess the lack of food would make plating difficult too. Our son ordered the stuffed tilapia, the one with a star beside it. It was underwhelming even with the star. It came with one side, and he chose the garlic mashed potato, and he got 1 scoop of it. He ordered a second side of green beens as an extra, and we saw a few lanky beans lying on the plate. And even with the EXTRA side that didn't come with the entree, you still see more plate than food. So now you can imagine how small the portions are. Fish and chips was soggy, so don't order it. Forget their vegetables too. They cannot prepare them right, cooked or not cooked. Somehow, they can make Caesar Salad bland. Don't get me wrong, they are not in the class of French Restaurant where portions are not the biggest, but presentation is mesmerizing and every bite counts. They are not that at all! They are some good some bad food in small portions got thrown onto somewhere on the plate and put in front of you. The price somehow does reflect the portion size somewhat (not the subpar quality though), but then, why would anyone want to wait half an hour for a table, spend another hour or so to dine and not come out full? We have at least 6 other similar style restaurants within 2 blocks, and they are all excellent in their ways. If you really want fish and wine, Opah and Bluewater Grill are much better choices. We don't see a reason to come back at all. Feel bad for the servers. They are really great, and they should start looking for a job elsewhere. We doubt this restaurant will survive if they don't make changes quick...
(2)B B.
just finished lunch at bonefish. ordered the lunch special, soup and 2 tacos. soup was good but not very hot temperature. the tacos came very cold and meat was overcooked and very dry. waiter was not attentive at all. it took a long time before the food arrived and place was not even crowded. will never come back here.
(1)kristi p.
Not up to par! Crowded restaurant, poor air circulation and menu not adequately described all ingredients! Disappointed - Tustin deserves better. Step it up Bonefish - you are in the big leagues now!
(1)Denise S.
I had never heard of Bonefish Grill until this restaurant opened in Irvine. We had brunch and all of the dishes were awesome, but the creme brulee French toast was out of this world. I highly recommend Sunday brunch! And as another reviewer stated, ask for Amy, the best server in the house.
(5)Cathy C.
In general, the food is OK, though not really competitively priced....but the service is average and the wait is ridiculous. The first time my family (2 adults, 2 kids, 3 and 5) went with my brothers family. Somehow, seated in 10 minutes or so. My swordfish special was not that great, but the mashed potatoes and corn soup were good. It's tight seating so there is little space between you and everyone around you. However a month ago we decided to go again, and arrived at 6:30 PM (1 hour later than we wanted to). Was told the wait was 45 minutes at least. We left (with 3 little kids, 45 minutes is forever). This past weekend we decided to try again. With a 3 and 5 year old, we are now used to eating really early (5, 5:30PM) but have discovered that since most people eat around 7PM or after, that it's a good time and there's usually not much of a wait. We arrived around 5:10PM. Was told that it would be 45 minutes. My husband said (to me) that the restaurant had plenty of empty tables and looked "half empty". I know that often times it's a matter of not having enough servers, but on a Saturday night? Seriously? Again, with hungry little kids, we left. The hostess didn't seem to care AT ALL as we left our pager there and left the restaurant. You could almost see her shrug. My daughter asked me as we were leaving why we had to go. I told her that the restaurant said they were too busy and if we wanted a table we would have to wait a long time. And my 5 year old had the insight to thoughtfully say "Hmmmm, I guess the restaurant doesn't want too many customers then." Which made me laugh because she was right. I will not be going back. The food is NOT good enough to wait 45 minutes. To not have enough staff on a Saturday night (even early evening) is something you'd think a new, busy restaurant would not make the mistake of. If I could sum it up for you, this place is worth a 10 minute wait. If you have to wait longer (as though it's some cool club, that is 1/2 empty inside, with some bouncer at the door) just ask my daughter and she can tell you something that the restaurant has not figured out.
(2)Scott K.
Let me start by saying I've never written a bad review of a restaurant. Here it might be helpful if the food quality and service can be improved. First the food. We ordered the steak and lobster and also the salmon salad, an appetizer, and some bread came with it. We upgraded the steak to the filet mignon. The dipping sauce that came with the bread was over the top salty (and I like salt). The filet was chewy and tough, not a quality grade of meat. The lobster was fishy and undercooked. On the other hand, the Salmon was nicely done and not overcooked. Now the service. Mind you the place has only been open 7 weeks, so they are likely figuring things out. The appetizer never came. No water was served. The drinks arrived about when the entrée came, instead of while we were waiting. The folks were nice and seem to be trying hard. So, hope they figure things out on the service end and order some better quality cuts on the food side of things.
(2)Mark R.
Two of us went there Friday night, 12/6/13. COMPLETE CHAOS in the front. No waiting area - everyone was running into each other. The revolving door, while cute, serves no purpose and caused issues all evening. There were two people behind the host stand doing what seemed to be ABSOLUTELY NOTHING. Two other people were wandering around, taking turns with a basket of pagers. Why weren't they behind the host stand and out of the way? Instead they only added to the chaos. We were told the wait would be about 30 minutes. I checked the time - 6:05pm. We saw waiters wandering around aimlessly in the bar, auctioning off food... "Did you order fish & chips" - "No" was the answer several times. This continued with other food as well - until finally they found their rightful owners. The manager was only seen running in and out of the kitchen, not helping the front desk. At close to 45 minutes we asked how much longer and were told that we had only been there 13 minutes. Excuse me? Some iPad tracking system. Go back to basics. Then she says she will check, which is odd since SHE has the iPad. She (basket girl) never makes it to the host stand to "ask", because everyone else is asking questions too. (Do we see a pattern here?). By now, short term memory loss has set in, and she decides to completely ignore us. We hunt her down, ask AGAIN and they miraculously seat us immediately. So, after about a 50 minute wait, we finally sit down. Suggestion - Open Table - take reservations. And, hire a front desk staff that knows how to run a busy host stand. Anyway, we finally sit down and are greeted by our server, Amy. Let me just say that if it had not been for Amy, we would NEVER come back. However, we heard Amy and every other server explaining FAR too much detail about "history of bonefish" - and "the 10 ingredients in the so called pesto". After waiting a long time, just get to the point - no one really cares. There were DOZENS of waitstaff who were literally TRIPPING over each other. Does anyone make any money? WAY too many people on the floor. And, then there was the manager, running here and there. By the way, the pesto is not pesto, but, it was delicious just the same. The bread was great. Besides Amy saving the night, the food was actually VERY good. We started with the calamari. Predictable, slightly over cooked and too chewy, but tasty. One of us had the steak and lobster. Skeptical about a "sirloin" cut of steak, but it was fantastic. The lobster tail was small, as expected, but delicious. The au gratin potatoes were sinfully delicious. The other of us had the Lobster Thermidor Dorado. The fish was OUTSTANDING, as was the sauce. The rice (as opposed to whipped potatoes) that was ordered with the fish was too sticky - and sort of in one large clump. Nasty. The complimentary spaghetti squash is a waste of money. Neither of us ate it. Dessert - the chocolate crème brulee sounded too good to pass up. Amy asked how it was - I scored it 50%. It was not torched to order. Consequently, the top was not only wet, but was also not crispy and very grainy - think of putting a spoon of granulated sugar in your mouth. Gross. But, the chocolate custard was very good. Also the meyer lemon drop martini was fantastic. The Bonefish martini was just okay. The cost was very reasonable. Amy got a good tip. HOPEFULLY she didn't have to share it with dozens of servers. She earned it. The front desk, however - disaster. We will give it another shot since it's only been open a few weeks, but gotta get it right on second try. Too many other good options in the area.
(2)Gary C.
After reading prior reviews I was a bit skeptical about trying the Bonefish Grill. We had a 6:00 reservation on Friday night. We arrived at 5:45. The place was packed. The hostess said she would try to seat us as close to 6:00 as she could. We were seated at 5:58. Our waitress was there within 15 seconds and explained the menu items and took our drink order. We ordered the grilled artichoke as a shared appetizer. It arrived promptly and was excellent although as someone else mentioned it was a bit oily but very tasty. The aoli sauce was excellent. We both ordered the Chilean sea bass as our entrees. It was excellent. The overall service was spectacular. We had no fewer than four different people waiting on us throughout our visit. The service couldn't have been any better. The only negative is that this is not the place to go if you are looking for a quiet romantic dinner. It is quite noisy. We will go back!
(4)A L.
My family was in town for the holidays so we took a party of 7 a few days after Christmas. The pace was packed. The first bad sign, was when Grandma hit her head coming in through the revolving door. It's not lit at all, and the curved glass surprised her. The host was nice to get a little ice pack. Off to the tables...The tables are smashed together so the staff has a hard time getting in between the chairs and tables to serve you. You are inches away from the party next to you. The server was nice but seemed overwhelmed. She got our drink order and our appetizer order wrong. We ordered 2 orders of the shrimp and only one came out, she had to put in another order and we waited. (Bang Bang shrimp very good!) We waited a long time for our food to come out. Although the food was good, the tables are too crowded and the staff seemed to be still on the learning curve. Maybe after a few months we will try again. They will work out the kinks. My neighbor just got their meals comped since their wait was so long for the their food to come out. Which is a nice gesture. But still, working out the kinks I guess.
(3)Bao N.
The decent food alone cannot make up for the agonizing slow service. The drinks came out after the appetizers, then we had to wait for the small plates. Then the bread came after all that. Main dishes took another 45 minutes after the appetizers. Waited more than 10 minutes just to get one to-go box. Then another 15 mins to get the check to sign. One of the slowest serving restaurants in Irvine.
(2)Jennifer C.
My mother in law took us here to celebrate my birthday. This lady of ours really knows how to party. We began with the most delectable dirty martini, then proceeded to wine with our serf and turn meals. And we had two delicious liquors with desert. I know the food was good. But the drinks make such an impression! We had the best time and had amazing service! Thank you Bonefish Grill! And Thank you Mom! Recommendation: Dirty Martini, a must have!
(5)jen k.
Save your time and go somewhere else. We had a party of 4. We had reservations and were seated right away. It took 10 minutes for the waitress to even greet us. It took over 45 minutes for the food to come out after we ordered. Had the mahi mahi and the portion of fish was no more than 4 oz. a small scoop of rice and some type of pesto couscous and that was my entire dinner. Just kissed $20 goodbye. I got it Asian style and it was bland. The potstickers insides were so processed it was like mush. Someone had the grilled cheese with lobster and it was just ok. Save your time and money and go to in and out
(1)Jon R.
Not a fan at all. Place did have a great atmosphere and the menu didn't have a big variety. My vegetables were cold and we got our bread after the food. Beer selection was not that good either
(2)Delfina M.
This is THE lunch spot for my friend and I. We love their refreshing non-alcoholic and alcoholic drinks. Also their fresh ciabatta bread with pesto olive oil dip is mind blowing to my taste buds! The only downside is sometimes they do not have the bread ready for the lunch crowd and their specials (tail Tuesdays) are not available during lunch. That's part sucks because a lobster grilled cheese would be more suited for lunch than dinner in my opinion.
(4)Idalia C.
I guess it depends on when you go and who serves you... We had an okay meal with poor service. The presentation was bad; swordfish dry, seared ahi tuna not prepared correctly; woody asparagus; water glasses empty most of the meal.. You get the idea. Not worth the price to me..
(1)Matt M.
Pretty good spot to eat at. A little expensive for the food, but it is delicious. They also have a pretty good bar area. I highly recommend at least trying the bang bang shrimp because this seems to be what they are known for. Beers are $4-5 and they have a couple TVs in the bar area where they play spots games. Its a casual, but trendy place to eat. Pretty small the waiting area is minimal. Good service, but I think out waiter had no idea what he was talking about and seemed pretty new. I will be back.
(3)Kathleen S.
Tried the Imperial Dip and the Bang Bang Shrimp Tacos, both were very good! You will crave the Bang Bang Shrimp Tacos which come with three tacos and a side (option of pesto couscous (just eh in my opinion), fries or spicy asian slaw). Inside is decorated nicely, good for a business lunch or date. My only issue was that the service is a bit slow. You see tons of staff walking around, but your drinks do not get refilled and getting to go containers, the check, etc. takes a bit.
(4)Alex L.
Service is good, food is on the edge of being average... If not our server, it would have been 2.4 stars. The American Kobe beef burger was over cook and it is very plaint, thin and small, it reminded of a kids' meal at Burger King... And there is not much choice on tap..
(3)Michael S.
Dinner on a busy Friday night with a solid hour wait. Luckily they have that flashing vibrating gizmo to let you know the table is ready. Sat at the bar while waiting. Noisy as hell. Sat in the middle of the dining room when we finally got our table. Noisy as hell as well. Think Yard House noisy. Bring ear plugs or practice sign language. Bang Bang shrimp = yum yum. Non-traditional fettucine alfredo with chicken was interesting and quite good. Other dishes were pretty good too. Now, the service, totally stellar. Where do you find these people, Planet Fantastic Servers ??
(3)Pancy T H.
Had their tilapia w/shrimp stuffing, filet mignon and lobster tail... ALL were delicious! Tuesday (& Thursday, I think) - lobster tail special until end of June. Our waiter (Elton) was amazing! Will definitely return...
(4)Adelaide H.
Limited lunch menu. Soup was cold, fries soggy--requested that the soup be heated and for fresh crispy fries. Fries were replaced but with regular fries--not the Parmesan fries the entree came with. Service was good, nice restaurant, but overall was not happy with the food--which really matters the most.
(1)Peggy N.
For what it is, it's pricey. I definitely like CA fish grill much better. The portions are ridiculously small-- i got the salmon one. Their fries ARE good, but I think it would've been better to get some in n out fries. Sorry :( I wanted to like it... My friend got the shrimp and i tried a piece. It was ok.
(3)D M.
They messed up a take-out order that I placed even after I had corrected them over the phone. So I had to wait 10 minutes for them to remake it when I was in a hurry. Because of that they comped my meal which was really nice of them.
(5)Yvonne D.
2nd time here for drinks & appetizers. Sat at the bar both times, Service was great, Drinks are perfect, we love the atmosphere & the food is well presented & delicious! We had the lobster flat bread last time & would order it again. It was melt in your mouth good. Bar tender Julie suggested mussels this time & we loved them. Very easy going place. Music is good too!!! Next time I want yo dog at the outside bar.
(4)Trixie B.
Service is a 5. Food is a 2. Sunday brunch. Not crowded. I was a guest so kept my mouth shut, but they seated six adults, including two eldery people in a booth Very cramped and difficult to get in and out of. Bloody Marys prounced good, but a salt/sugar rim coating which made them a tad sweet. Someone ordered an egg white omelet which was a menu option, then told we don't have egg whites. I guess that meant that they are out of packaged egg whites. Otherwise they could have separated an egg and used the yolk to make hollandise sauce, but since that didn't taste good either it probably comes from a package too. Surf and turf benedict weak on meat and fish. Cheap whole wheat toast with omelet. Green beans and rice excellent. Signature bang bang shrimp good, but a party of six didn't finish it so not that good. Kind of like Panda Inn Walnut shrimp with heat. Also we had a birthday and they gave a little box of chocolates made in North Carolina. We couldn't get a piece of cake or a dish of ice cream?
(3)Milan L.
The two stars are for the bread, the service and the drinks. The food alone would have been one star. Our server (Kelly) was great. We had a big party and the restaurant was kind enough to provide us with two waitresses which was great and very efficient. Kelly was on top of refills and check ins. She even suggested a cocktail which I really enjoyed (can't recall the name but it's the tropical one with jalapeño). The bread is something you have to request. They no longer serve it upon seating. We saw so much bread going out and weren't sure why we didn't get any so we asked and it was worth it-(definitely ask for it). The dipping sauce is incredible and unfortunately, was the best part of my meal. I ordered the seasonal special with day boat scallops, corn risotto and vegetables. It was a pretty small portion in comparison to the other entree plates and it was the same price. The flavor and overall seasoning was lacking. The best part was the corn risotto for me. The scallops and vegetables really needed salt and depth of flavors. The food was just okay. Nothing I would order again. My boyfriend ordered the salmon with pesto and upgraded to the truffle Mac and cheese for a deluxe side. The salmon was somewhat dry and the pesto tasted more like a chimmichurri-which I still enjoy I just feel it was misrepresented. The truffle Mac and cheese had very over-cooked noodles and the sauce was bland-again could have used salt. The truffles were not an obvious flavor and I wouldn't have known there were any mushrooms if it were not for the mushroom chunks in the dish. Additionally, our appetizer of edamame (which should not take long to make) came out with our food. We still ate and enjoyed it, we were just disappointed in the time it took to get it out. It did come with a side of wasabi salt which went a long way to season our dishes. Finally, we ordered the macadamia nut brownie for dessert. The brownie portion was huge and the ice cream portion was small. Two big brownie slices to one small ice cream scoop. The brownie was dry and the best part was the macadamia nuts on top. If I ordered dessert again I would try the creme brûlée or another dessert. The brownie was not worth the calories. Overall, I would go back for happy hour. Great drinks (4.5 stars) and would give the appetizers a try but the food was over priced and very bland.
(2)Alina M.
There's a "deluxe side" dish here at Bonefish (their wording, not mine) that is their crab fried rice and that side dish is what easily put me in the four star territory. It's not a fried rice as you're used to, in that it seems like all the components are actually cooked separately and not in one big wok, but it is so insanely buttery and perfectly mild (never thought that would be a highlight), that you can really taste the crab and enjoy it. If you're eating here, get it. Bonefish, honestly, is a little on the pricier side for me to suggest it for casual dining. For some reason, I thought it'd be swimming in the same category as California Fish Grill and other grill copycats, but apparently it's trying a little harder to be a "spot" in Tustin and it's charging prices to prove that point. It's a great date space, in that the booths are roomy and the way they have the windows open behind the bar feels breezy and resort like. The service is EXCEPTIONAL. Seriously, everybody who even remotely came in contact with our table was super accommodating and cheerful. As I can see, everyone's raving about the three-item special Bonefish has on Tuesdays and I'd probably be all over that, too, if I lived in the area. For $14.95, I'd love to hang out in that space again, with the breeze coming in from the outside and chatting up my hubby in a booth.
(4)Jana Rae A.
Appetizer: CALAMARI- It was a bit chewy, but still decent. The asian glaze sauce was the real hero of the dish. My Dish: TILAPIA IMPERIAL- ORDER THIS NOW, you won't regret it. It was seafood goodness. Favorite dish of the night! (My family wished they had what I had) Brother's Dish: FISH AND CHIPS- way too much batter on the fish. He ended up picking off the batter and ate straight fish meat half way into our meal. Dessert: Crème brûlée & Doughnuts- The crème brûlée was alright, they put a tad too much whipped cream. The doughnuts were a pleasant surprise with it being so simple of a dessert. They were fluffy, sweet, and had the perfect amount of cinnamon and sugar. I would come back for the tilapia imperial and the doughnuts any day. The other dishes were alright, nothing else seemed to catch my attention but I will just have to try this place out again for the other dishes. (Probably will still end up ordering the tilapia)
(3)Ivan H.
Good solid beautiful chain restaurant with beautiful surroundings. The salmon was good as well as the appetizers Bang Bang shrimp which is half priced (6.00) on Wednesdays and the Waygu beef dumplings. Bang bang shrimp here is the best. Hands down. Service was decent but she seemed a little flustered. Maybe it was late but we weren't planning on staying the whole night.
(4)Charles R.
First I have to say that it's a nice comfortable place to dine. Relaxing atmosphere with nice contemporary pop music playing. Kelly K did an excellent job as my server. Very attentive to my needs - especially keeping my iced tea in good supply. So why only 3 stars? Quite simply, the fish & chips was very disappointing. The fish was mostly 2/3rds puffy and greasy batter. Reminded me of a corn dog - only worse. And the French fries were chewy - not the the consistency you would expect from fresh properly fried potatoes. I should have ordered a salad.
(3)Danica D.
I like this spot for Sunday Brunch. A place I can almost always guarantee a table upon walking in. A place I can get a fine daytime buzz over great conversation with loved ones. Sunday brunch is a great choice. I like their Endless Bubbles Brunch for $20. Your choice of endless mimosas (of all sorts) and sangria + an entree. Entrees vary from benedict, to creme brulee french toast, to a traditional omelette. I have had the Kobe Beef+Egg Burger which is priced at $13.50. So why not fork an extra $7 to get endless mimosas. Also, I have had the Surf n turf eggs benedict (filet mignon and lobster). I liked it, but didn't love it. Needless to say, I enjoy coming here for Sunday brunch. Plenty of seating inside and a nice patio outside and no wait! Great price too, for what you get. I like the over the top bougie brunch with views and variety, but not when I have to spend $40-$50 each time. So this place is fantastic. Bonefish is simple. Good atmosphere to be with Friends or Family, fine service, and a just enough selection.
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