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Name: Farrell’s Ice Cream Parlour Restaurant
Address: 10742 Foothill Blvd, Rancho Cucamonga, CA, 91730
Telephone: (909) 989-8777
Price range: Under $11
Rating: 3.35

Farrell’s Ice Cream Parlour Restaurant

10742 Foothill Blvd, Rancho Cucamonga, CA, 91730

(909) 989-8777
Store is closed

Farrell’s Ice Cream Parlour Restaurant Menu

Appetizers

Old-Fashioned Onion

Garlic Fries

Chili Cheese Fries

Ooey Gooey Cheese Sticks

When Irish Fries Are Smiling

Fried Dill Pickles

Old-Fashioned Onion

Garlic Fries

Chili Cheese Fries

Ooey Gooey Cheese Sticks

When Irish Fries Are Smiling

Fried Dill Pickles
Salads & Soups

BBQ Chicken Salad

Chicken Caesar Salad

Harvest Salad

Chopped Cobb Salad

The Wedge Salad

Chopsticks Chicken Salad

Ahi Salad

House Side Salad

Caesar Side Salad

Soup of the Day

Farrell's Famous Stewpot Chili - Cup

BBQ Chicken Salad

Chicken Caesar Salad

Harvest Salad

Chopped Cobb Salad

The Wedge Salad

Chopsticks Chicken Salad

Ahi Salad

House Side Salad

Caesar Side Salad

Soup of the Day

Farrell's Famous Stewpot Chili - Cup
Serious Hand Crafted Burgers

Bob's All American Burger

Laredo Burger

BBQ Bacon Cheeseburger

Talk of the Town Burger

Swiss Mushroom Truffle Burger

Old MacFarrell's Burger

Patty Melt

Slider Burgers (3)

Hula Girl

Portabella Sandwich

Bob's All American Burger

Laredo Burger

BBQ Bacon Cheeseburger

Talk of the Town Burger

Swiss Mushroom Truffle Burger

Old MacFarrell's Burger

Patty Melt

Slider Burgers (3)

Hula Girl

Portabella Sandwich
Sandwiches

Swiss Turkey Focaccia

Fabulous French Dip

Some Guy Named Reuben

Philly Cheese Steak

Grilled Chicken Sandwich

The Club Sandwich

BLAT Stack

Gastronomicaldelicatessenpicurean's Delight

Grown Up Grilled Cheese

Buffalo Chicken Sandwich

Swiss Turkey Focaccia

Fabulous French Dip

Some Guy Named Reuben

Philly Cheese Steak

Grilled Chicken Sandwich

The Club Sandwich

BLAT Stack

Gastronomicaldelicatessenpicurean's Delight

Grown Up Grilled Cheese

Buffalo Chicken Sandwich
Specialty Eats

Mona's Mac & 4 Cheese

Buffalo Mac

Ahi Tacos

Baja Fish Tacos

Chili Cheese Frank

Plain Frank

Cock-a-Doodle Dippers

Pizza Parlour - Four Cheese

Pizza Parlour - Hawaiian

Pizza Parlour - Meaty Trio

Pizza Parlour - Barbeque Chicken

Pizza Parlour - Bruschetta

Mona's Mac & 4 Cheese

Buffalo Mac

Ahi Tacos

Baja Fish Tacos

Chili Cheese Frank

Plain Frank

Cock-a-Doodle Dippers

Pizza Parlour - Four Cheese

Pizza Parlour - Hawaiian

Pizza Parlour - Meaty Trio

Pizza Parlour - Barbeque Chicken

Pizza Parlour - Bruschetta

Healthy Meal suggestions for Farrell’s Ice Cream Parlour Restaurant

Appetizers

Old-Fashioned Onion [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Garlic Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chili Cheese Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ooey Gooey Cheese Sticks [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

When Irish Fries Are Smiling [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fried Dill Pickles [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Old-Fashioned Onion [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Garlic Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chili Cheese Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ooey Gooey Cheese Sticks [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

When Irish Fries Are Smiling [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fried Dill Pickles [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Salads & Soups

BBQ Chicken Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Harvest Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chopped Cobb Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Wedge Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chopsticks Chicken Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

House Side Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Caesar Side Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Soup of the Day [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Farrell's Famous Stewpot Chili - Cup [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBQ Chicken Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Harvest Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chopped Cobb Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Wedge Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chopsticks Chicken Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

House Side Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Caesar Side Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Soup of the Day [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Farrell's Famous Stewpot Chili - Cup [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Serious Hand Crafted Burgers

Bob's All American Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Laredo Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBQ Bacon Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Talk of the Town Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Swiss Mushroom Truffle Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Old MacFarrell's Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Patty Melt [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Slider Burgers (3) [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hula Girl [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Portabella Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bob's All American Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Laredo Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBQ Bacon Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Talk of the Town Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Swiss Mushroom Truffle Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Old MacFarrell's Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Patty Melt [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Slider Burgers (3) [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hula Girl [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Portabella Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sandwiches

Swiss Turkey Focaccia [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fabulous French Dip [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Some Guy Named Reuben [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Philly Cheese Steak [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Club Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BLAT Stack [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Gastronomicaldelicatessenpicurean's Delight [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grown Up Grilled Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Buffalo Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Swiss Turkey Focaccia [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fabulous French Dip [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Some Guy Named Reuben [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Philly Cheese Steak [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Club Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BLAT Stack [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Gastronomicaldelicatessenpicurean's Delight [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grown Up Grilled Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Buffalo Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Specialty Eats

Mona's Mac & 4 Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Buffalo Mac [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Tacos [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Baja Fish Tacos [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chili Cheese Frank [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Plain Frank [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cock-a-Doodle Dippers [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Four Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Hawaiian [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Meaty Trio [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Barbeque Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Bruschetta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mona's Mac & 4 Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Buffalo Mac [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Tacos [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Baja Fish Tacos [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chili Cheese Frank [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Plain Frank [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cock-a-Doodle Dippers [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Four Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Hawaiian [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Meaty Trio [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Barbeque Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pizza Parlour - Bruschetta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Visit below restaurant in Rancho Cucamonga for healthy meals suggestion.

Chili’s ( 10598 Foothill Blvd )

Denny’s ( 11899 Foothill Blvd )

Applebee’s ( 10709 Foothill Blvd )

Buffalo Wild Wings ( 8188 Day Creek Blvd,Ste 140 )

Famous Dave’s ( 11470 4th St )

Visit below restaurant in Rancho Cucamonga for healthy meals suggestion.

Chili’s ( 10598 Foothill Blvd )

Denny’s ( 11899 Foothill Blvd )

Applebee’s ( 10709 Foothill Blvd )

Buffalo Wild Wings ( 8188 Day Creek Blvd,Ste 140 )

Famous Dave’s ( 11470 4th St )

Write An Anonymous Review

Geno S.

GREAT PLACE TO COME SPEND WITH THE FAMILY.. Everything was great.. Great for large groups or to come celebrate your birthday.. It's family friendly.. Just come prepared cause it can get a little loud in here and a lot going on.. Great entertainment from hosts and they are very friendly and nice.. I do recommended to my friends and family and anyone celebrating a birthday.. Will be coming back here for sure..
(5)
Nessa C.

The wait is ridiculous! I can see why people make reservations because it is a madhouse! Unlucky us (my cousin and I) happen to go on a night when there was a fundraiser going on but I have a feeling it gets packed on a daily basis. Food: I can only vouch for the ice cream. My cousin got the ice cream nachos and I got the "black and white" sundae. Ice cream is good, but not the greatest. Going to Farrell's is really move for entertainment value than the food quality. Service: Nonetheless, the servers were very nice and the food came out rather quickly. My one thing is that when we gave them a number for them to text us when we were close to being called...they didn't text us! Luckily, we decided to go inside after an hour of looking around at the other stores in the plaza .. (they told us the wait would be 1 - 1/2 hours) and we got called after sitting inside for about 10 minutes. I don't really trust their "text waiting system" because they seem to be just calling names down the list and would go to the next name if you didn't happen to be INSIDE (note, there were a TON of other people waiting outside). Also, I do not know how long they hold reservations for but there were large party tables that seemed to be empty for most of the time that I was there, including the waiting time, so I am not sure what that was about ..
(3)
Hanna G.

I don't really write reviews, but NEVER come here for take-out. My family and I really didn't have time to get seated and we just wanted some ice cream. It's 10:30pm, not even crowded. We've been waiting 45 min for just ice cream scoops. None of us ordered the big sundaes. Next time, we should just go somewhere else for a scoop of ice cream. I don't know why we chose to come here. The service is so terrible.
(1)
D S.

I wouldn't let anyone I love go here. The night I went here we had terrible service, I got the BLT when I finally got the opportunity to order. About three hours after I had eaten the BLT I had insane diarrhea following vomiting all night. I counted and I had thrown up seven times all night. I don't know how you get food poisoning from a BLT but I guess this place made it possible.
(1)
Tanya C.

As a volunteer for Make-A-Wish Foundation, I periodically coordinate special wish parties for our kiddos. On Thursday night, our wish presentation party took place at Farrell's Ice Cream Parlour. The moment we walked in the door, Stephanie yelled out a greeting to welcome us to Farrell's. Her enthusiasm and attitude was a happy start to our experience at Farrell's. We had a party of nine and the food was tasty. The menu has a large variety and something for everyone. We ordered sandwiches, soup, sliders, ahi fish tacos, chili cheese fries, mozzarella sticks, etc. At one point, Christian (the manager) came over to welcome us and make sure we had everything we needed. The sweet selection of sundaes was served to our party along with a song from the staff for our wish child. It made her feel very special. Thank you, Farrell's, for making our wish kids feel special...not only on this visit but every time I have been to your restaurant. And thank you for supporting Make-A-Wish Foundation!
(4)
Antonio F.

Great family environment. I was impressed by the way they the waitresses sign happy birthday to the customers, it is a show!!! Plenty of options, great portions and good quality ice cream. For people with diabetes they have a few options of "no sugar added ice cream".
(4)
Elisa S.

Best Farrell's!! Food is amazing and the service from THOMAS is incredible!! He's the funniest guy! He'll make your dining experience and party the BEST!!
(5)
LeeMan L.

This place reminds me of a Johnny Rockets, only more kid's oriented. There is a section where Tshirts, candy, toys and decorations are sold. There is also an open kitchen for people to peek into. The staff is friendly and they have drums playing whenever there is a birthday. Their Sundays are great and tasty. However, many of them have fancy names for the same thing. The only difference is one ingredient or two. Overall, they all taste the same. Will definitely try their other dishes and desserts to see if they are more unique.
(4)
Christine C.

I really don't want to employ this annoying current turn of phrase, but, I literally can't even. I'd already experienced an exhaustingly annoying morning so perhaps my review is tainted because of that, but I'm going to carry on and will update with a positive tidbit later should I feel it is deserved. We came for lunch on a Saturday and we were seated quickly and within seconds a very nice guy asked for our drink order even though he wasn't going to be waiting on us. Awesome! Beverages in hand, we waited to me out actual server. Once again let me remind you we were already cranky...but our server never showed. The man who had kindly gotten our beverages came back and asked if we'd been helped and when we said no he took our orders. Food came out fast enough, but it was SO damn disappointing. Hubby got the Laredo burger and I got the Gastro sandwich. If I knew my sandwich was going to come with an announcement to the whole restaurant, I wouldn't have ordered it. I shouldn't have gotten it anyway - tasted like someone threw Italian salad dressing on a Subway sandwich and called it good. My parmesan truffle fries? ZERO flavor. There were one or two spots on the pile of fries that had truffle oil but not even salt could save these puppies. The Laredo burger should have been called the PINKedo burger (and I should have sent it back for him). The patty was unnervingly pink and I could tell he didn't like his food either from the first bite. Oh, that server of ours? We finally saw her, when she came to ask how our food was, just in time for us to ask for the check. Woman was handling one table besides ours when we were first seated and it was just too damn demanding. We had originally planned to each try a sundae as we knew that is what this place was known for...then we decided we would share one...then eff this place, we're out. To add insult to injury, our lunch cost damn near $40! For a sandwich, a burger, an iced tea, and a beer. Ugh. Service was slow, atmosphere feels like Knott's Berry Farm on patriotic crack, and I would never ever recommend you come her if you're not already in an incredibly good mood.
(2)
Bob Z.

Really bad service. Had to help ourselves for the napkins and silverware . Food was nothing special. Salad was bad. Had to ask for a replacement.
(1)
Diem D.

LOVE the atmosphere of this place! Love the decorations & all the servers were extremely friendly. I had chili cheese fries, garlic fries, and a French dip. Chili cheese fries & garlic fries were delicious! French dip was okay, I've had better. If you want to save money, order an entree and fries as an appetizer to share since the amount given is huge! Btw, this place opens at 11:00 on Thursday!!!
(4)
Darla D.

This is the second location in the last few months that I have tried out the new openingss of this old time fav. This is a nice big loction. Servers are friendly. Everthing was super clean. The Garlic fries are pure goodness and the parking is good. I will definitly come back and recomend this place to friends. Thinking abot having one of their adult parties here :) Ooo my!
(5)
Juan S.

You know when you want a quiet place to sit, relax, and think about your day. Well this is not the place!!! Over here at Farrell's you eat big food with the time of your life's, and when it's your birthday Sunday ice cream on the house, with a few singer's with your every own song just for you. I highly recommend this place to anyone.
(4)
Yasmina C.

This place has some pretty fun and tasty food! My boyfriend and I shared the hill of garlic fries (one POUND of fries) and then I got the buffalo Mac and cheese while he got a Swiss mushroom chicken sandwich (I believe that's what it was called). Both were SOOO good. They also have alcoholic beverages which i did not expect and truly do enjoy! The buffalo Mac and cheese was an explosion of flavor in your mouth. It was tangy, spicy, cheesy all at the same time. There were shoe string onion rings on top of the Mac and cheese that gave it a nice savory flavor. Then it had some nice grilled chunks of chicken throughout the dish. Oh man, was it good. I cannot wait to go back and get that dish! Our server was Armando, he was super great absolutely loved him! It was his first week but you could not even tell. He was such a nice guy and really was helpful! They have a super cute candy store fillllllled with all my favorite candies that I loved as a kid. It was really hard not to buy everything there. Check out the candy store when you go here!! The only thing I want to warn you about stars is every couple of minutes they have to do this alarm thing. Then yell throughout the restaurant because it's someone's birthday or anniversary or a GIANT thing of ice cream. While it is a totally cool and wonderful thing to do for birthdays and really awesome. It gets very tiring sitting there having to hear it. But other then that. It was a fantastic experience! Just beware of how noisy and annoying it could get. :) (maybe have a beer or two and you'll be fine hahah)
(5)
Jim W.

As a first timer up for a good sundae I was a little excited. The turn of the century Fourth of July atmosphere was in full effect. Sadly the sundae was an unfinished disappointment. I did a build your own with two scoops-chocolate and coffee, topped with hot fudge and Spanish peanuts. The sundae came and the very first bite threw me off - lots of ice crystals...like ice cream I might taste and throw out if it were from my freezer. The coffee flavor was weak. The chocolate was pretty good. The star of a hot fudge sundae is the hot fudge. I spotted a little on one side of the sundae and went digging for more...there was none. The hot fudge sundae had just a smear of hot fudge on one side. I asked a server for more and they brought out a little plastic dressing cup of hot fudge out a few minutes later. I poured it over and started my sundae again. The quality of the hot fudge was also disappointing - artificial tasting rather than the wholesome taste of good quality hot fudge. Oh, and it wasn't hot. I was done about halfway thru...the first time I have ever left a sundae unfinished. Very dissappointing. I left with the feeling that Farrell's was basically a McDonald's playland with ice cream. Good for little kids birthdays and not much else.
(2)
Amber S.

Such a great place!!! Great service, friendly people, yummy food. And ask for Tommy! He will do magic tricks for you! We were left stumped by his card tricks. We love it here and definitely recommend to all!
(5)
Tammy E.

I've been here on the same day for two different occasions and as I'm sitting here I see so many people fanning themselves because the AC is not working properly And while I'm in th bathroom I hear a customer ask a employee is your ac working she says no because corporate dose not want to fix it!!! If that's the case maybe they should give a discount on all the prices because this is Insane Not sure if we'll be coming back to the Heat Box
(1)
Mark M.

Good ice cream, average food, lousy service equals 3 stars. If you have small kids it might worth it, if not skip it.
(3)
Javier A.

I brought my son to Farrell's for his 6th grade graduation and he had a Blast he loved it!! The burgers were delicious and the service was outstanding. Made us feel at home. I recommend this place for the family.
(5)
Noy R.

We and for my nephews birthday and he had a blast... The food, the ice cream, and our host Thomas was awesome! We will definitely be back this summer to cool off and indulge in "the zoo" !
(5)
Nancy C.

Good place for bday celebration fun! Expecially for kids and teenagers. Food no slim fast effect lol...
(4)
Alyssa S.

Went here a few nights ago for my nephews birthday. Before I begin, let me just say- I understand the environment is out of the ordinary. I understand this is not your normal restaurant and things are done differently. But service is service and the service here was absolutely awful. We had Thomas for our server and he started off with good potential. A few card tricks and jokes and then he took our drink orders. I asked for a water with a side of lemons. By the end of the night I would have been happy with even ONE measly lemon for my drink. Never got one even though I only reminded him about seven times, not including the 3 times my husband reminded him. That was also the ONLY glass of water I would get that night. He never offered any refills, but has happy to ask twice for the table behind us. Next moving on to the other guests drinks at our table. My sister and her husband both ordered root beers. When he brought them out they were light in color and not fizzy. They tasted like they were missing syrup. When we informed Thomas instead of going back to get more or fix the syrup issue, he brought out bottles of sarsaparilla and began making a weird concoction of ice, watered down root beer, and syrup that was way too sweet. Ugh. In the middle of us ordering for all the kids he leaves half way through to run over to a table across the restaurant to sing and do the worm (?) MID ORDER! then he came back and finished with the orders and brought the food out awhile later. When the food was brought out, he forgot to bring out my husband's side order of fries. When my husband reminded him he rolled his eyes and gave such an attitude about it basically implying that my husband was lying about ordering them earlier.. What the heck? Moving on, all the kids burgers had patties that were completely raw inside. Not cooked at all. Surprisingly enough they took the burgers off the bill and offered free ice cream for the table. Didn't even let us decide what kind. He brought out a few random sundaes that were not enough for our whole table to possibly share. When it came time for the checks he basically threw the pens on the table and left. Again I say, I understand Farrell's does things differently for the environment and the experience, but this was just awful. Changed my opinion of Farrell's forever. Thomas asked us to write yelp reviews if we wanted so here you go Thomas. I hope you treat your tables better in the future and are more considerate of their needs.
(1)
Kaylee L.

Why do you guys ALWAYS close before your actual closing time?! I just wanted a Togo order of one Ice cream! And the doors were locked at 9:25!! If it's slow then just change the time and close earlier but it sucks to make the trip down there for no reason.
(2)
Semira S.

By far one of my favorite restaurants! I love the theme! The atmosphere! Customer service is the best, always energetic and cheerful. Every time I go there's always a birthday going on and the birthday songs and dances are funny. The food is amazing! I usually get the all American burger well done. It takes a little longer to come out but it's completely worth it! Even thought the burger fills me up I have to make room for the delicious Oreo bliss! Definitely would recommend this place to everyone!
(5)
Genesis W.

Came here for my nephews birthday, we had Mark as our server. He brought everything we needed before we even asked. So service was great! The environment is a little loud, but that's to be expected. My party was very pleased with the food and service, great job MMark!
(5)
Terrence R.

This place is amazing. Like I said Disneyland Main Street, Coldstone , and happy Days diner had a baby this is it. The only way to enjoy ice cream!!! Quite the experience. I will be back. Yes I will!!!!! Hailey is the ultimate server!!!
(5)
Sara K.

Went with my boyfriend and our roommates since we were craving for some ice cream and I've been wanting to try this place for a while now since we live down the street from here. 30 minute wait around dinner time which was normal but the lady who sat us down forgot to give us our utensils. We didn't make a big deal about it because we figured maybe they bring out the utensils with our food. Our waiter, who seemed new, since he shortly greeted us, took our drink orders and then left. He came back with our drinks a few minutes later and took our order then hurried to the back. Another waiter brought out our food and NO UTENSILS...so we tried to motion to a few waiters/waitresses standing around but they were too busy talking and laughing so my boyfriend finally got up to ask someone at the counter. Our waiter who was nowhere to be seen came out 10 minutes later and asked if we needed anything. My roommate asked for a side of ranch for his burger and never got it until our waiter came back to check on us 15 minutes later to ask if we needed anything, again. Mid sentence of asking if we needed anything he said "I forgot," and hurried to the back to get some ranch but by then my roommate was already more than halfway done with his burger. I ordered a side salad with chicken and a banana split for after. The chicken was very dry and I only got ONE cruton. My other roommate ordered a Cock-A-Doodle something...which was 3 chicken tenders and a side of pickles. Too small of a portion to be $10 if you ask me... We finished eating and were ready for our desserts. We waited 20-25 minutes thinking how long does it take to scoop ice cream and put it into a bowl? We finally asked another waiter if they could please check on our order. He came back and said that their fountain was backed up...ok? Our waiter, nowhere to be found, again, came last minute to tell us that our ice cream will be out shortly. Besides the bad service, they're right about their ice cream. It's delicious, only reason why I'm giving this place 3 stars. I would come back but this place needs to pick up their speed and customer service.
(3)
Elizabeth A.

We have made this apart of our routine for birthday celebrations! They come to your table and sing to you, they make you dance sometimes.. The ice cream is delicious and the prices aren't too bad. The service here has always been really good.. So reading some other people's reviews it must be hit or miss. But me and my family are happy with this place!
(5)
Jason C.

I have fond memories of Farrell's growing up. But for some reason this particular location doesn't quite stack up to what I remembered as a child. It's loud like the old place (don't go if you have a headache!), they have some of the same menu items. It's just missing the charm of the older locations. It could possibly be the fact that I'm now an adult realizing just how expensive it is to eat here. All said, they are trying to provide that old time ice cream parlor experience and simply missing the mark...or at least the mark I remember...
(3)
Bren H.

Two stars for this review on a Tuesday night here at the ice cream parlor celebrating a birthday for a family member. Booked a reservation day before - no problems Seated us on time as we arrived 6:20 and sat at 6:30 ish as the reservation is at 6:30 Server introduced himself and asked us for appetizers and drinks in a timely manner- no problem. Drinks came and we had ordered two appetizers mountain size. Felt a little long for the appetizers but it came. Problem1) there were no plates or utensils set before the appetizers arrived. Had to wait until another server passed by to have them give to us. The garlic fries and onion rings were excellent. Our main orders came in a timely manner. The Ruben with bacon was excellent. The children chicken dinner was too peppery. My toddler had problems going #2 afterwards. Chicken sandwich was as expected. Buffalo Mac and cheese was excellent. Problem#2. After everything was done. Dessert was passed as we were really full. We have asked to get the children meal ice cream for my toddler that came along with it. We didn't get it. We forgot about it because of the birthday greetings that was done in a grandiose manner. We just remembered it after we have left. With all of the things going on around Ferrels, servers have difficulty in remembering what was what and who ordered. Maybe a better protocol for the restaurant should be that they should have a different set of employees solely for the purpose of entertaining and let the servers focus on the serving.
(2)
Heidy N.

This place is awesome! Homemade green tea ice cream by Thomas our waiter! We always enjoy having our parties at this Farrell's with Thomas as our waiter it's never boring!!!
(5)
Kari M.

Great place for families. Just left a yummy dinner with a fab ice cream sundae dessert. My kids loved the singing. Great service from our server, Thomas. Very friendly, attentive and fast service. The hostess staff was great too - all smiles & very welcoming. The songs kept the kids entertained through dinner which was a godsend (if you've ever dined with preschoolers you know what a challenge it is!) Our server was patient and kind to the the kids, and even did magic tricks!! Made return customers out of us!
(5)
Julie M.

Good service from our waiter! Ice cream was great and so was my foot long hotdog. Chili cheese fries were not that great! Took off a star because they didn't call us by the right name 3 times. Said Joshua instead of Joseph!
(4)
Susie S.

Came here to have "linner" for a friend's bday with and our kids to celebrate, but our server forgot our birthday dessert after us telling him twice. Didn't want to make a big deal so we just ate our food, ordered our dessert, and just left. Since my friend and I are in our 30's, it wasn't a big deal, but we wanted to see our kid's eyes light up with all the noise and the cool song, but didn't get to.
(3)
Nelson R.

Food is Good & ice cream was great but customer service exceeded both food and ice cream. Took my kid there for his birthday and he had a blast
(5)
Melody E.

I decided to give it another try here...and to my surprise, it was exactly the opposite of my last visit! Our waiter (can't remember his name) was so good with my niece and nephew! He was cracking cheesy jokes and was on top of everything. He came back to check several times and asked if we needed anything else. At one point, my niece blurted out, "Can I have more pickles please!!?" Sure enough, he brought a plate with four or five spears on it. The food is just that, food. Their ice cream on the other hand is delicious and smooth (no ice crystals! ). The children's menu comes with a clown sundae too! Prices are fairly reasonable, but they add up QUICK! I was pleasantly surprised by the turn around. I will be back with my minions. Thanks for improving since last time!
(4)
Kathy V.

We had an amazing time at Farrell's! 10 of us celebrating the Crowning of our a Sorority Chapter Goddess! They even came up with a Crowning the Goddess Song! The food OMG, so much and oh so good, then the Ice Cream!!!! WOW!! The service was terrific, fast, efficient, friendly and all the time FUN!! Christian the best ever oh so talented!!!
(5)
Dan F.

Dinner was fantastic. Great food for a ice cream themed resturant. JOSH WAS FANTASTIC.!!!! wonderful experience. Josh was awesome and Thomas was terrible. Josh had wonderful "clean" jokes. Food and service was perfect.
(5)
Francine L.

The whole entire staff made sure that my daughter had the best Birthday ever! THOMAS was our server and he was awesome! Loved the staffs sense of humor, kindness and fun with the dance battles and banana split eating contest in honor of Bob Farrell. I have never been to a place where the whole entire restaurant and its customers joined one big table for fun! It was a night to remember for all!!!
(5)
Ferrenstein H.

Called ahead of time to reserve a table for the Inland Empire Restaurant Week lunch special. $10 for any burger and shake. What a deal! Although the lunch special ended at 4pm (reservation was at 530) manager informed me that they will still acknowledge the deal just as long as we mention it. I come in early and were automatically seated. Our waitress Imelda was very friendly and accommodating. We were able to sit in a booth although we were originally reserved for a table. We mentioned to her about the lunch special during IE restaurant week and she confirmed it with the manager. Imelda always came around to check up on us. When the burgers came out, they were all amazing as well as the shakes. But what really makes this restaurant different is the atmosphere. Every few minutes, there would be a group of employees that sang birthday songs to everyone around. The staff was very friendly and definitely made us laugh. Although it can get quite loud, it was an enjoyable experience. Come back to celebrate literally anything you want. They will sing for you and bring you a complimentary sundae!
(5)
Anna J.

Terrible terrible service. The servers are so busy keeping up with the incredibly loud and aggravating atmosphere that they completely forget to serve the food. Was seated by incredibly rude hostess who didn't bother supplying our party of 10 with napkins or utensils. And when we asked she gave us plastic to go utensils with a horrible attitude. Horrible horrible service. The restaurant is so unbelievably loud you can't be heard. Terrible servers and terrible management. Please concentrate more on serving than banging on drums and yelling at the top of your lungs. Why do I even have to provide them with a star?j
(1)
Jane H.

I haven't been to a Farrell for a very long time & this is my daughter's 1st experience. Nothing to brag about!!! The adult Mac & cheese was mediocre & the banana split was not what we expected for almost $10. Not sure what the hype is all about this place but I don't think we'll be back. Disappointed!
(2)
Jay Y.

The girlfriend and I are always looking for something different to do in Southern California. Our adventures are usually confined to Sundays, but since our destination this week is closed on Sunday, (Amy's Farm in Ontario) we decided to make our weekly trek from the San Fernando Valley on Saturday. Amy's Farm is a small, non-profit farm/produce stand that gives visitors the opportunity to get up close and personal with a variety of farm animals. It's a great spot for animal lovers young and old, but due to it's small size, you can't really make a day of it. So after seeing all there was to see at Amy's Farm, we decided to head toward the Ontario Mills Mall to find somewhere good to eat. Not being familiar with the area, we turned to YELP to help us decide on a place. Although there were several restaurants in the area with a higher rating, the girlfriend chose Farrell's Ice Cream Parlor for nostalgic reasons. She had not been to Farrell's since she was a kid, and wanted to remember what is was like. We got there about 3:00pm on Saturday afternoon and it was pretty busy. We had to wait about 20 minutes to be seated. About five minutes after sitting down, a girl came over to take our drink order. The gf ordered a diet coke and I asked for an Arnold Palmer. "A what?" the drink girl asked. I had never been to a restaurant that did not know what an Arnold Palmer was, but I played along and explained that it was half iced tea and half lemonade. She said OK and left to apparently procure our beverages. Five minutes goes by and a different person, this time a guy, asks if we have placed our drink order. We tell him we are waiting for a diet coke and an Arnold Palmer. He leaves and a couple minutes later, the girl shows up with our drinks. She tells us our server will be right with us. A minute later, the guy comes back with a second round of drinks, even though we have barely gotten a sip of our first drinks down. We say, "No problem, just leave the extra drinks here, it will save you from having to refill them so quickly." He says, "Fine. What can I get you guys?" I tell him we will start with the mozzarella sticks, and then we both ordered a different burger. About ten minutes later, a different girl comes by to let us know that she will be taking over for our server as he will be going home soon. She asks if we placed our order and if we need anything. We said we had in fact placed our order, and we were wondering where our mozzarella sticks were. She said that she would be sure to get them out to us as soon as they came out. But I'm thinking they should have been here ten minutes ago! Another ten minutes goes by, with no sign of the mozzarella sticks, and nobody stopping by to see if we need drink refills or anything else. Now we are starting to notice that the table behind us, and the table to the side of us, are both receiving their food even though we placed our order before either of them. At this point, we have been here over an hour (counting the wait) and have no food and two drinks each to show for our time! After another ten minutes of waiting, with no sign of our server, we had had enough. (Figuratively speaking of course, since they hadn't even brought our appetizer!) We got up to leave, and on our way out the door, spotted both our "original" server and the girl who was supposedly taking over for him. Apparently, neither of them were very concerned about losing potential customers, since they did not even acknowledge us! I don't know what happened to our order. Was it mistakenly delivered to the wrong table? Was it left to die for forty minutes under a heat lamp while we waited hungrily at our table? Was our order ever even sent to the kitchen? I don't know. But I do know one thing. The service we received at Farrell's Ice Cream Parlor in Rancho Cucomonga was quite possibly the worst service we have ever received anywhere! Needless to say, WE WILL NEVER EVER BE BACK!!! Thanks for nothing Farrell's! ( I would give less than one star if it was possible!)
(1)
Peter and Jolie H.

It is more for the kids then actual quality ice cream... and the price is pretty high for what it is...
(2)
Ramon S.

Food was great and service was amazing. Heather is an amazing server! Definitely coming back!
(5)
Christine M.

I am a sucker for this place. Even though the wait can take 30 minutes to an hour I keep coming back. The sundaes are huge and easily shareable with 2 others. The food isn't the greatest although I do like the adult Mac and cheese and the Portebello Burger. But who really comes here for food? I had my daughters 14th birthday here and we had a blast. Made reservations in advance online which was great! No wait at all! There was about 12 of us and we ordered the zoo. It was enough for 15 people and they finished the entire thing. The songs and waiters were super funny and we had a great time. A fun experience for any age.
(4)
Ana M.

Had a great time with the family. Mitchell our server was great! We made reservations so we got in right away. It was busy but the food still came out in good time.
(5)
Lauren B.

This was the worst tasting, overpriced ice cream .. They have no flavor options .. The vanilla is yellow and tastes awful.. You can get better ice cream at rite aid for a $1 a scoop.. Service here is a terrible joke too .. Would never return ! Don't waste your money!!
(1)
Aubrey C.

We ordered chocolate malts and when it came to our table the malt tasted terrible. It tasted like an electrical burn like the blender was bad. The place is also extremely loud. Probably wont come back.
(1)
Giraldi G.

I'm giving Farrell's 4 stars because it delivers. It's a loud and fun place for a special occasion, like a birthday. The food is tasty and filling. In this occasion I had a McFarrell Burger and I didn't have room to touch my Sundae. I'll have to come again just for the ice cream.
(4)
Nadine L.

I had my bday party here where i made reservations as party packages like two weeks in advance. 1. I've waited 45Mins passed my reservation time because they were saying the previous large group stayed longer than they expected. Then they have no choice but put tables last minute together for us 20 some people. 2. My uncle had to complaint to the manager in order to get their attention. Then the manager gave us 4 sides free. 3. The food and ice cream were great, the server jeremy is very friendly and awesome except he's too busy running around that's hard to get him sometimes 4. On ur bday, the whole crew will come and sing happy birthday with a free sundae. I guess that can be an nice experience to have.
(4)
Chris C.

Terrible service, nothing but excuses from the hostess and how long it would take to seat people in an empty place! Hostess says currently we don't have enough waiters to seat you, even though there was 20 visible employees and maybe only 20 people seated in the whole joint. Any time there is a birthday celebration half the staff stops what there doing for 10 minutes to make tons of chainting noises.
(1)
Rae Marie Y.

I first knew of Farrell's because of the crazy lines I would see in front of their Brea location. Then I found out there's one in Rancho. So excited to hear of an ice cream place (If I could live off of ice cream, I'd eat it for all 3 meals--no joke) near me! I walked into the restaurant to find out it's geared for the little kids. There are people who walk around to each of the tables and make balloon animals for $3/animal. They have a menu just for the balloons so that the kids could choose what they want beforehand (efficient idea!). It's loud as they play drums and sing humorous birthday songs to those celebrating. It's non-stop craziness and a fun atmosphere. I've never tried the food, nor would I ever come here for the food. Other than taking kids, I don't really get the hype. The ice cream is okay. I don't find anything special about it other than their circus animal flavor which isn't even incorporated in any of their special sundaes. I'm curious to know if there's something different about the Brea location. Otherwise, I don't get it. If I were 7, I'd probably give this place 5 stars. I will also say that my husband had a craving for their circus animal ice cream and we came here with his entire family after his birthday dinner. We normally get the ice cream to go and eat outside but it was a little chilly and we had kids with us and since they weren't busy on a Sunday night, we decided to stay. The employees teased him for having "bieber fever" and sang a song...even made him a balloon animal...at the age of 28. Kids will always be kids. There is no age limit to who the fun applies to here!
(3)
Rosalina R.

Loved it. Went for an early birthday and treat before going to see Christmas lights. Had a grilled chicken sandwich and it was good, husband had a burger it was big and delicious. Kids had chili cheese waffle fries that were of course big, greasy, and tasty lol. Ice cream was great we had a great time.
(4)
Crystal C.

We gave Farrell's another try after being contacted regarding our last experience. Their customer service representative offered my family a gift voucher so that we would be able to have the intended experience. When we first got there the hostesses were chatting and I waited for about three minutes to be acknowledged, considering from the empty dining area and parking lot they were not busy this was kind of unfortunate. I gave my name and was told it would be a five-ten minute wait. The hostesses then continued their conversation. My son had a grilled cheese meal and it was classic. I had the Buffalo Chicken Sandwich and it was really really good. The portion was large and tasty. Overall after the initial lack of decent hospitality from the hostess staff the rest of the meal and staff were good.
(3)
Julie M.

My family and I went to Farrells today around 6:30 p.m. There were a few people waiting outside, and maybe 15 people inside. We went up the hostess and asked how long the wait would be for just dessert. She said 45 minutes to a whole hour! The host was there, also, and his name was Bryan. He said the same thing, to my husband, and said the kitchen was "backed up." In leiu of the fact, that there were not that many people waiting, I don't feel that the restaurant staff is very organized, and should be able to accommodate a small party of 6, within a reasonable amount of time. Our family had to commute back to L.A., so we went to Yogurtland, which is conveniently across the street. I don't understand the non-urgency attitude for the customer! Your customers do pay the bills and the overhead. Very disappointed.
(1)
Kathy C.

I really enjoyed myself here. It's a loud and silly atmosphere which was fun and good for kids. I had a burger and it was very tasty. I also got waffle chili cheese fries which were fantastic. They forgot to bring out our appetizer, but our main meals came out fast and in the end we were stuffed, and it was probably a good thing the appetizer was accidentally forgotten. I went in a group of 6 and we shared ice cream nachos which were very tasty. I'll definitely be back at some point.
(4)
jaime g.

Went for my wife's 50th birthday. Nine people in our party. After our orders were taken, it was about an hour later our food showed up. Everything was cold, except the salads they were room temperature. One of the orders was wrong but was eaten because the person wouldn't wait any longer. No forks were available at the time. We ended up with plastic forks. We only come here for special occasions. It takes over an hour to get there. I am very disappointed in today's service. Our ice cream was comped though. About the forks, we had the same problem with them a year ago. BUY MORE SILVERWARE!!!!!!!!! My daughter asked to add a extra star because of the free ice cream, $63 bucks worth
(2)
Amber H.

UPDATE: Although I have not been back, it has not been because I have not wanted to return--I have. When I have been in the area, I have just honestly not been in the mood for ice cream and burgers, and I have also not had my gift certificate with me. Gift certificate you ask? Yes. After my unfortunate experience, I was personally contacted by the CEO of Farrells. Yes, the CEO. He sent me a certificate, as well as his apologies, for the service and experience I had. I was blown away and so surprised that I had personally been messaged by the CEO. He was sincere too in his words, and I was struck by the fact that he checks Yelp to see how his customers are faring. Thus, the 3 stars is for his efforts to reach out to me. I have no doubt that upon going back, I will have a much better experience.
(3)
Lori R.

If you go here and expect it to be raucous and loud it's actually really fun. It's got really good sundaes although they are a little pricey. The birthday songs were funny and they grouped them together. You'd have about 6 birthday songs and then it would get quiet again for awhile. Don't go in with the expectation for a quiet dish of ice cream and you'll have a blast. I had the Gold Rush sundae, the peanut butter whip was so yummy. I will go back for more!
(4)
Anna P.

I just threw my boyfriend a surprise birthday dinner here. I think adults have more fun at this place than kids!! We had a group around 30 people (max reservation is 35). All the restaurants I've been to with big groups had sucky service and the waiter gets annoyed which ruins the atmosphere for customers. But Farrell's was nowhere near that! We had an amazing waiter (I didn't get his name but he had curly dirty blonde or brunette hair and a lot of pins on his vest, one pin was UCLA) who dealt with a bunch of adults who were acting rowdy very well! The 5 stars is mainly for service. The food..well, I didn't get to eat much but what I did have was super good! The Ruben was delicious. And meals that other people ordered looked mouth watering as well. But Farrell's is known for their icecream! Although I didn't order separate icecreams this time, my favorite will always be the Triple Chocolate Brownie Sundae! My boyfriend likes the Ice cream Nachos cause of the waffle pieces. This time we orders the Farrell's Zoo (it's GIANT). I asked for monkeys on top, but got spiders.. Haha I didn't mind it but it was the total opposite! But if you go with a big group, you should get the Zoo. Will feed everyone and serve as a great birthday cake. Thanks Farrell's! For an amazing experience there!
(5)
Sam S.

Awesome time with Thomas celebrating Spring Break. Wonderful waiter. Don't miss an opportunity to stop at Farrell's. Ask for Thomas.
(5)
Melissa W.

We came on a Saturday afternoon after a dance competition, with 3 kids. We were told it was a 25 min wait, which ended up only being 10 minutes (bonus)! Our server DJ, was great he recommended the "gastro" sandwich, that is what I ordered. It was amazing deliciousness. My hubby ordered the Laredo burger (I took a bite), it was equally amazing, a juicy messy burger, full of meaty goodness and garlic grilled peppers, yum. The kids ordered off the kids menu, which is a great deal at $6.99, the drink is included, (comes in togo cups), so is a clown sundae, and the food was good. They ordered the chicken fingers, which were of good quality, the cheeseburger sliders, and the house made mac n cheese, the fruit cup on the side was a large cup of pineapple, cantalope, and watermelon. We enjoyed all of the bell ringing, drumming, and singing, so if you are looking for a relaxing, peaceful dinner, don't come here. We had the triple brownie sundae between the 2 of us, which honestly could have fed us and the kids, if they didn't have their own sundaes to eat. Overall, we liked it a lot, the kids had a great time, the food was good, and our service was great!
(5)
Emily O.

Went on a weekday, not too busy although our waiter SUCKED! We waited almost 10 minutes for our waiter to come until someone finally realized we were waiting to order. Also, it took FOREVER for our waiter to refill our water after we got our food. Toward the end of our meal, I think our waiter forgot about us or switched us over to another waiter and he was more helpful than the precious one. I was pleased with the dessert, got the brownie sundae. It's food for two people to share. Family-friendly restaurant. There was a balloon animal, a host to entertain and whenever someone sang the Happy Birthday song, they would make sure everyone in the restaurant knew that. If you're looking for a your setting this isn't the place to go since there were a lot of kids and loud music.
(3)
Vanessa A.

We went for a birthday....the service is absolutely AWFUL!!!! the servers are too busy running around singing to everyone instead of taking care of their tables. In my opinion they need extra staff to wait on the tables and for singing. Our server was great but it was really difficult to even get a refill on water.
(1)
Chris T.

Call or put in a reservation or you'll be sorry. So it's my birthday and I decide I want to take the kids in to a nostalgic place how about Ferrell's that place was awesome back when I was a kid. Right right we all remember... Wrong. Drive to Rancho location doors wide open because maybe they can't afford air conditioning on a hot day look out at the restaurant and half the seats are empty. Manager and servers half heartedly singing a song almost didn't make it through yeahhhhhhhh nope. Put our name in and get the pissed off kid attitude of oh it will be 35 or more mins until... So I'm still looking at a half empty Ferrell's right so I say no let's leave and they perk up oh we can get something to go for you. I guess you just don't want to serve people here I'm thinking. I say no they look annoyed. I wonder if they are trying to make sure this Ferrell's ends up like the last one. Out of business and this was before 3 on a Sunday. Really I mean really. So we call Brea location I want my kids to see a good one ok wait is 15 mins so we ask to put our name in we will take 1/2 an hour to get there and wait for it no call ahead seating. So uh 15 min wait we are 30 mins out but cant reserve uhh I guess the entire company has head in ass?
(1)
Stephanie D.

I give 4 stars for the servers and the enthusiasm with which they perform their jobs. However we ran into some issues with our food. My dad ordered a bowl of chili which was COLD. After sending it back to have it heated he waited about 10 minutes to get it back... couldn't they have just popped it into the microwave for a minute? They weren't even busy. I ordered the buffalo mac & cheese and that was tasty but was too spicy to eat after awhile. My brother enjoyed his sandwich but neither of us felt comfortable eating while my dad was sitting and waiting for his food to return. I would definitely come back here though if invited to a birthday party or something, I want to try their desserts.
(4)
Leandra C.

Always a great time coming here! Kids love it! It's loud and fun and outgoing. We miss the animal balloon ppl but it's still a good time over a yummy old fashion ice cream.
(5)
Gaby D.

Our visit was very pleasant and accommodating thanks to our waitress Heather who went above and beyond to make sure our needs were met and she always kept a smile on her face. The food was good and was served in a timely manner and I'd have to say that the garlic fries were my favorite with all that fresh garlic at the top and the bottom (yum!). I'd also like to mention how awesome your waiter Frank was, as he went out of his way by actually taping a "do not push" sign on your siren to instruct the waiting staff to refrain from pushing it because it was totally freaking my baby out; that was oh so thoughtful of him, thank you Frank! Oh and the rest of your staff was very thoughtful in playing along as well, having to actually make their own siren sounds for the remainder of our visit and singing me happy birthday in a very low tone. Seriously, Farrel's, you are doing an amazing job hiring the sweetest, most considerate, thoughtful and efficient people to work for you. Thank you for making our visit a special one that we'll never forget!
(5)
C M.

Don't bother to make a reservation and be on time because these place will not take you in early. So far, rude hostess at the front, definetely no people skills. After waiting for about 30 minutes, one of the hostess came and got us a booth. Food was okay, not out of this world. The only thing that made my son's day was Shannon our waitress, she was very nice and made us feel welcomed. Thank you "SHANNON". For the other two individuals working the front, I feel they need more training on how to treat the public. Once again, if you don't like your job, then look for something that you do enjoy.
(2)
Moonridge P.

Yeah, this place can get really loud and chaotic and at times there could be a wait. I strictly come here for the ice cream, which satisfies my ice cream tooth. Sometimes we even have dinner here, consisting of only ice cream. What a treat.
(4)
Lovetea C.

It's just ok. Typical old fashioned ice cream. But it is great place for celebrating children's birthday and events.
(3)
Eileen V.

The reason I am giving 2 stars is the lack of service provided by our waitress N. She was really sweet and pretty but her service was thumbs down. It's a Tuesday and it's not crowed however it took 1/2 hour for us to receive our food. The entertainment is great. It's loud and upbeat for the kids and anyone attempting to eat 6 scoops of ice cream is chanted on. They sang a birthday song for my little one which was fun. I had the Napa chicken salad but the kitchen failed to top it off with house made crostini. I asked our waitress and she provided a side of it (similar to croutons) Overall each time we asked for something, refills, side of dressing etc she always took a long time to come back to our table. Would I come back? Most likely not.
(2)
V T.

Celebrated our Princess' 3rd bday here. Service was awesome, food and dessert were out of this world. I highly recommend it. It's a very festive ambiance!
(5)
Krissy B.

My family of 5 went on a Wednesday at 11 am (6/10/15) the service was horrible. Our waiter never took our order some kid that came by after 20 minutes ask if everything was ok and he took our order then told us who our waiter is. Our waiter only came by to give us the check. It took a very long time to receive our food and when we did we had to wait another 15 minutes for silverware and napkins. This was the first time I have been there. Not a good impression. And we were 1 of 3 families there at 11 am so it wasn't busy when we first got there
(2)
Samantha R.

Came here for my nieces birthday. Wow! This place is way too crazy and way too loud. I wouldn't come back here again. The food is decent, but it is too over the top for my style. It is more of a place for kids into the circus theme.
(3)
Paul B.

This place is great to celebrate your kids birthday but I just come here for the ice cream. Staff here are all friendly and smiling and it has that old fashion ice cream parlor vibe, I'm thinking 1930's - 1940's era. This place is more like a high-end Chuck E. Cheese. I ordered the Mocha Sundae and it was fantastic, with mocha ice cream, hot caramel and peanuts just melts in your mouth and my mom had the strawberry.Sundae with strawberry and vanilla ice cream, peanuts and hot chocolate was delicious. We went on a great time because there weren't a lot of birthday parties so the restaurant was pretty quiet and more relaxing, comparing the loud drums and yelling during the birthday celebrations. I'd come back for sure mostly for their ice cream.
(5)
Stephanie T.

We attended a birthday party tonight and we were extremely happy to try it out for our first time. Unfortunately it was a complete let down. First I'll start off with saying we were not greeted at the front desk nor asked if we needed a table. We find our table, sit down have our drink order taken and than come to see no silverware or napkins on the table. Our waiter had a completely wrong view on what he believes is humorous. The atmosphere is to much. There is so much going on you can't really enjoy your self. It was so loud we had to yell to be able to speak with each other and the servers are so busy being entertainers they can't attend to their tables properly. The food was good but not great and we waited a really long time for it to come out. Now this place is called an ice cream parlor yet the ice cream was regular store bought quality. Extremely disappointed coming tonight and most likely will not return especially to this location.
(1)
Jessica N.

I like this Farrell's better than the one in Brea simply because the wait is shorter. They serve some good sundaes but they're not really anything special. They use the same thrifties ice cream as right aid. I think what most people come here for is the environment. It's fun the first few times they sing happy birthday but it gets really repetitive when they do it for every table. It's a good place to bring the kids. Ice cream and balloons will make them happy. It's definitely a lively place. Service was good. One of those places you go for the ambience instead of the food.
(3)
Ayla W.

This is a great place for kids!! Loud and playful and very friendly! Been here with my kids multiple times. The chicken Cesar salad is the bomb! The management is great. One time when we came my boyfriend ordered a burger, medium well. It came out and he took a bite and it was pink and bloody. I had told him to have them take it back but he is shy. When we were done eating the server took our plates and then a few minutes later the manager came out. She said she noticed the server take back the whole burger and she asked if it was under cooked. We said yes and she immediately asked if he would like another to go, and my boyfriend said no. So she stated she would have the meal removed from the bill and that she was deeply sorry for the mistake. I really appreciate when managers go above and beyond like that. So I enjoy coming here with my family. I just wish they would bring back the LOOK Bars to the candy shop! lol ... they were my favorite!
(4)
April K.

I took my son Kyle here for his birthday on June 8th. We had an amazing time! Our server was Carlos. He was the best server we have ever had anywhere! They came to our table and sang a really cool birthday song. The ice cream was delicious! Thank you Carlos for making the day extra special!
(5)
Derek D.

I actually went here this past Sunday and had a great experience with 5 others. We just ordered 2 lbs of the garlic fries and the triple ice cream Sunday and both were delicious! I just went today for lunch with 3 other friends and also, had a wonderful experience, but when I checked the yelp reviews when I got home, I was surprised to see that this place has 3 out of 5 stars. This place deserves at least a 4 stars, I would give it 4.5 if I could! The Food: Garlic Parmesan Fries - they are delicious! The fries were cooked well and were surprisingly not too "greasy" if you know what I mean and were very tasty. Chili Cheese Fries - chili cheese fries on waffle fries? Best idea ever and they were sooo good. I mean chili is chili, but on waffle fries makes it even better 2 lb American Burger - it was "okay." We split up the 4 patties among our group of 4 so it was basically eating steak. The patty was okay and it tasted a bit better with the pepperjack cheese. It probably would have tasted better if we all ordered our own single cheeseburger with all the toppings and what not, but nothing too complain about it. Ice cream Nachos - delicious as well! Very well displayed and pleasing to the eyes and equally delicious and is definitely enough to split among a group of 4 people. probably more. The Price: For the portion sizes (which is pretty big and a good thing), they match the prices; however, it IS a little pricey from the overall aspect. I think one thing to add would be to add a smaller size on fries simply because 8 bucks for a pound of fries is quite a bit in terms of both portion size and price, especially if you are going by yourself with 1 other person. For our group of 4 and ordering the above dishes, bill came out to be about 60 including tip which is fairly normal/accurate when you compare pricing to other American restaurants The Service: Amazing! I was reading some of the old reviews and a majority focused on wait time and service; however, both of my experiences were good. We had a server that checked up on us, got our orders in and our food on time and we had no issues at all. I like how this place is the place that you want to celebrate your birthday on and I love how they always ask if you are celebrating anything special when you check in at the front desk. All the staff seem pleasant and seem to enjoy singing songs for every birthday ice cream they give (which is a lot). Even one of the other staff members came by to check on us if we needed extra utensils, napkins, or extra sauces which I think was really cool of him, especially since he wasn't our waiter either. Overall, this place is awesome and definitely 4.5 stars out of 5. I will be coming here again in the future, especially for birthdays and non-birthdays. I highly recommend getting 1 or 2 lbs of fries and then ice cream after that as your meal here!
(4)
Greg H.

Had an amazing time with Thomas! Funny!! Crazy!! Made everyone laugh! And to top it off he spilled my drink with flare!!!!
(5)
Marshanna J.

If you don't like kids or noise, do not come here!! I personally have a blast here. For my friends 14th birthday, we came here and it was so fun! They made her a balloon hat and sang her a special birthday song. We came back this year to celebrate our 16th and we still LOVE it! If you're a fun happy person, this place never gets old! and the bacon cheeseburger is life changing
(4)
john m.

This is a wonderful old timey place. The wait staff is friendly and fast and the food was fantastic. I had the fish tacos which were very nice, lightly battered. For dessert the gold rush sundae.. Which was also great. I'd recommend it for families with kids as well as couples who like to go to fun places. It can be a bit loud but boy is it fun!
(5)
Van D.

After stumbling by the Farrell's in Brea, I figure I should check out their location that was actually local to where I lived. Right off the bat, I noticed many differences between the two locations. From the customers to the vibe to the desserts... As someone pointed out to me, this location is by far less of a snob spot, among all the Farrells. The wait was not as long. My cousin and I only waited a quick 20 minutes during the peak of their dinner hours. Due to its' location, it was not as busy as the one in downtown Brea. If it was at Victoria Gardens, I would expect it to be more crowded... Anyyyywaaysss... The workers here seem to be a lot less stressed and more happy. I mean in Brea, they are happy but you can see the tired exhaustion in their eyes. At this location, I was glad to see that the workers were having a blast doing their job!! I still remember our waitress, Daniella. She is the sweetest person ever!! My cousin and I both established that she made our night. I really like how she left me a thank you note on my receipt. Not only that, but she referenced something that I had mentioned to her earlier in the night. I was truly impressed!! And our balloon person was Johnny. He made my cousin a turtle and he made me a penguin. I thought it was cuuutee :) My only complaint would be the eyes. For our order, my cousin and I shared the grown up mac n cheese. The portion was large and it tasted good. However I cannot say that I am impressed by it. I expected it to be more mind blowing and cheesy :D And for dessert, we shared the nutty nutty hot fudge or caramel, in which I got the fudge and the caramel. The ice cream was just as good, but there was not really that much nuts. Here their nuts are in bits and they just sprinkle a bit on. The Brea location is much more generous with their toppings. I was a bit disappointed, considering the name of the dessert advertises it to be nutty nutty. Overall, I really enjoy Farrell's as an ice cream lover. And I like each of their branches for a different reason. I am sure I will be back soon :)
(4)
Jami D.

This place is LOUD AF. It is like Chucky Cheese on crack. But their food was "ok". Simple meals (kind of like Wendys, but more expensive) Their dessert it a whole different story! It is ice cream heaven :) I think I would come again for the ice cream, and ear plugs will be mandatory.
(3)
Maryam Q.

First time here today went for a bday party.... a lotttt of bday parties I swear the staff was literally singing like every 20 mins bday serenades to little kids lol it was cute... really good for kids ... fun deserts reminds me of my chid hood!
(4)
Tony L.

I'll tell you why this is 5 star rating. The people who complain about the noise factor or the waiting are just a bunch of baby's!!! My 3 kids love this place the food is good & of course the ice cream is great!! Now why I rated 5 stars, there is a lot of businesses who don't care for good high energy customer service. This place has the best servers & staff. I don't know of many businesses that I go to that sustain that type of energy and fun consistently. Will I be back? Absolutely!!
(5)
Ryan K.

Quite literally, one of the best dining experiences of my life. There was an ice cream eating competition, magic tricks, and an ice cream sundae with fire. And none of this would have been possible without our server Thomas. Without a doubt the greatest server I've ever had. 10/10 would come again and would recommend. He's absolutely great.
(5)
LaReina C.

Everyone is so nice and charismatic! Our family frequents this restaurant for special occasions and birthdays because it's so fun. The food is average but the atmosphere is what's exceptional.
(4)
Dez L.

Came to eat tonight for my daughter bday the food was great but the server was not to happy to be working..Didn't really check on us didn't ask if we needed refills on drinks just wasn't to friendly..I was getting way more help from the bus boy Sal then our waitress..I believe her name was Laura..I'm giving 3 stars for food and because my daughter had fun.But service wasn't to great for spending the amount of money that I did..
(3)
Omar C.

The food was good. What made the experience very enjoyable for us was our waiter Thomas. He was funny and engaging. Made the overall experience great!
(5)
Bre P.

I have never been to a restaurant like this before. I was completely blown away! So much energy in it and the food is delicious. The milkshakes are out of this world and I absolutely LOVE the employees! They are uplifting and so energetic and i love being in there.
(5)
Nijole T.

My son had the best birthday party ever here! They really went all out and sang to him, he turned 9 and really enjoyed what was going on here, as did the grownups. hey have a great selection of food, but we came between meals and just wanted some ice cream. I had the gold rush sundae and tried some of their other ice cream- butter pecan, animal cracker, strawberry cheesecake and chocolate malted milk ball and I enjoyed all of them! Creamy ice cream, fair prices and a fun whow, what more do you want?
(4)
Krista M.

There was no one in line, i waited 12mins to be seated while servers were chatting away staring right at us. I then had to walk over to a server and ask if we seat ourself. He said no follow me,then sat me at a booth for 2. The server arrived at 934, she told me the kitchen closes at 930 mind you i had been waited to be seated since 916pm. I let the manager know, she apologized and said she couldn't do anything. I then left.
(3)
Carole S.

Went to celebrate a birthday. Got seated immediately and got a great server, Jeffery, who was lots of fun and very helpful. He made our evening, well not totally. The delish Reubens and Pig Trough had some part of it. Loved our evening and the food.
(4)
Ciara O.

This place is a migraine waiting to happen. If you dont have one walking in, you will walking out. Constant sirens and singing. Great food for reasonable prices. Paige was our server, she was fantastic. Im a server myself so i was sub consciously evaluating the service. No complaints. The only reason i didnt give 5 stars, the line to wait feels like a Disneyland ride line and takes forever!!! My tip... bring tylenol, advil or something. You will need it.
(4)
Emerson A.

We've been here twice and every time we have been delighted. We have a 7 year old daughter and due to the noise and the balloon makers, AND the awesome player piano, she is delighted! The food is amazing, the burgers are huge and unique! Not to mention the sundaes! We will definitely come back here whenever we want to cheer up!
(5)
Ruel G.

2.5 stars. Ah, the childhood memories of going to Farrell's for my friends' and relatives' birthdays. I remember plowing through big servings of multi-colored scoops of ice cream, spending an eternity browsing through the candy store, and valiantly trying to conquer the Tempest and Centipede video games during my visits many moons ago. It seemed like the day I was too old for Farrell's was the day they began shutting down. Somehow, the franchise survived and has made an impressive comeback: there have been Farrell's re-openings throughout Southern California in recent years. I was absolutely thrilled, as was everyone else from my generation. The spirit of Farrell's has been kept intact, but, unfortunately, as the saying goes, you can't go home again. While it seemed like everything (except for the classic video games) was the same as years past, from the heaping bowls of ice cream to the diabetes-producing candy store, I can't say it's worth a 90-minute wait, despite the good service by the enthusiastic and well-trained staff. Maybe I'm too old to enjoy the insanely loud atmosphere and the overpriced ice cream, but it's just not for me anymore. However, judging by the looks on my niece and nephew's faces, I'll be back again ... but not without trying to convince them to go somewhere - anywhere - else first.
(2)
Phantom A.

Me and the family went here just because... NO special occasion, which is weird because there were no birthdays or anything. It has a louder atmosphere and it busy. This is expected of a kids birthday destination. I had the Reuben (pretty good stuff) but decided not to get dessert because I knew I wanted to grab some Krispy Kream on the way home. I've read some of the poor reviews. Overall... you have to understand the place is more about kids, loudness and ice cream... not great food and not good for conversation. Once you understand that... it all ok.
(4)
Fei C.

I went on my birthday n really enjoyed the experience...the food is ok but the ice cream is really good, I had the Pig Trout...HAHA :D It gets really loud but that's part of the fun...I think everybody should try it at least once :)
(4)
David L.

Farrell's is back! Reminded me of a newer restaurant from Rosemead back in the days! Rancho was good and fun family atmosphere!
(4)
Jacob Y.

I had fun, but I was so ready to leave when I did. This is not really a place to come seek great food, although I enjoyed my meal. The highlight of this ice cream parlor is really the kid-friendly atmosphere, with funny servers and people who will make you balloon animals at your table:-) However, the service is obnoxiously slow and you will have a headache when you leave...this place is seriously loud. Ice cream sundaes are excellent, try the Mocha Nut!
(3)
Danny Q.

I took my wife for an ice cream tonight and wanted to comment on our waitress Monique. I can't say enough about her, she was so nice and was very good at her job. The hot fudge sundae wasn't bad either!!!!! Thanks Monique!!
(5)
Kelly P.

We have driven by this place numerous times and finally decided to give it a try about a month ago. We have heard mixed reviews but we thought our two year old daughter would enjoy it...boy were we wrong! We came in for lunch around 11:30am. There were a lot of open seats at this time yet we had to wait 25 minutes before we were seated! It took about 15 minutes before someone to took our order and by this point we had a very squirmy and hungry child on our hands. After finally placing our order we had to wait another 30 minutes before we got our food! While trying to dine and enjoy conversation with our party we were constantly overruled by the singing of happy birthday. Every 5 minutes the employees were singing and using loud instruments including drums! It was so loud we couldn't hear one another talking. The food was just ok, nothing to write home about. We wanted to try a desert as this is what they are known for but we had already been there almost 2 hours and we couldn't stand the thought of hearing another happy birthday song, so we left. Needless to say we will not be returning and we would not recommend this place!
(1)
Michael F.

This Farrell's location used to be a Macaroni Grill the last time I was in the area. My wife and I just happened to be on the hunt for an after dinner dessert when we discovered the change. I had never been to a Farrell's before, but I had heard lots of good things about them. My wife had been before, and was excited to go. It felt like a party from the moment that we entered the front doors. It was late on a Saturday night, and the staff had an extraordinary amount of energy for it being the end of the day. There was almost no one in the restaurant, but I could tell by how messy the place was that it had been much busier early in the day. The first couple of tables that they attempted to seat us at were filthy, and the table that we finally settled on was mildly dirty and a bit sticky. Once we were seated, the staff kept us entertained the entire time. They continuously sang, played music, and told goofy jokes. It was very fun! My wife and I came for dessert, so we both got ice cream. I got a caramel sundae that came with vanilla ice cream, nuts, whipped cream, and a cherry on top. It was all pretty standard stuff, except for the peanuts. They were Spanish peanuts that I felt did not go well with everything else (I would have preferred almonds). Besides that, it was really good. I especially loved the flavor of the vanilla ice cream. My wife liked her brownie sundae as well, except for commenting on how dry the brownies were. Farrell's seems like a cool place to have a kid's birthday party. It turned out to be a great place to grab a treat with my wife. The ingredients at Farrell's are no where near gourmet, but they are decent. The entertainment is really the main draw here, and what separates it from other ice cream places. I would love to come back the next time I am in the area and in the mood for some ice cream and entertainment.
(4)
Paula G.

I grew up going to Farrell's ,sometimes good memories are much better than trying to relive them. The magic is gone. It was dead in there tonight, and when we got there the seating person tried to seat us in a booth with torn seats and seven little screaming boys next to us. He told me there was nothing else available the restuarant had maybe three tables filled. So I said I was going to leave and he said bye. I asked to let the manager know we were leaving because of this and the manager talked into staying. We waited thirty minutes for someone to join us then we ordered.it took over an hour to get our food and it was cold. They kept turning on a strobe light over our table that gave me a headache. We asked them twice to keep it off. The icecream was good and our server was friendly and the manager nice but we spent 90.00 on a small plate of chili fries ,soup, three sandwiches , a kid pizza and an icecream for everyone to share. I slipped on something on the floor on my wAy out. The atmosphere was not at all lively like it should be. Two parties came in and looked bored out of their minds. So disappointing from start to finish. Come on Farrell's I know you can do better.
(1)
Lucira I.

All ahe wanted was ice cream....so we came here! Had soooo much fun for my mom's 74th birthday! Thank you Farrell's, will definitely come back!
(5)
Marisela I.

Great place to bring someone for their birthday! Pretty much have burgers and sandwiches to eat and are all about their ice cream hence the business name. Fun place to come eat ice cream and hang out with friends and family.
(5)
Scentoria D.

So I came by myself. I probably came off like I didn't care for kids or family eating at the huge table alone lol but I was in the area and decided to drop in. Well, this will be short. For starters it's loud. Truly meant for a family environment and the staff is very chipper. I think I came in with a thousand birthdays at once haha Good for a place like this but not for a loner like myself tonight lol I had the portobello burger. Pretty good. Garlic fries - not enough garlic basically not enough seasoning. I'll know next time. But this place was cool. Oh I did get a regular sundae with butterscotch topping and the ice cream was awesome. Great creamy vanilla ice cream. Ok..That's all folks. Hope you find something here you can enjoy
(3)
Laura B.

One star because it might be fun for a kid on their birthday. The wait for your food is ridiculous, we waited an hour and a half for our party of five, one of which ordered a side salad. The ice creAm and malts, which they should blow out of the park as they're famous for it, is not even half as good as Ben & Jerry's. Don't expect to have a conversation, but do expect a headache due to all the bells, sirens, yelling, and flashing lights. Food is okay, truffle fries are good, but geez not worth all that, go anywhere else.
(1)
Marci A.

Ice cream: i highly recommend the ice cream nachos and the black and white sundae!!! Service: awesome!!!! food: definitely stick to appetizers only like the chili cheese waffle fries!!! the meals are no bueno... I got a burger and the bun was soaked and gross! my mom didnt like the buffalo chicken sandwich meal either. - stick to kid food options like the hotdog if you are having a meal!
(3)
Olga L.

Cute place for a birthday gathering for the kids. It's loud inside, but it's all for the kids! Good selection if food on the menus. Tried the grilled chicken pesto sandwich. It was ok, the garlic fries were really tasty. My boy received a free sundae because it was his bday, really nice treat. Overall the kids enjoyed it.
(3)
Tom W.

Food was good. Was turned off when we got 5 meals in a 10 person group and then had to wait 15 minutes for the rest of the meals.
(3)
Sara C.

it's a child's G rated version of Dick's Last Resort. first off, the wait is ridiculous. we came here on a friday night around 8:30PM and there was still at least a 30 minute. luckily we had a small group, otherwise the wait would have been a lot longer. oh and you HAVE to wait in line, you can't simply put your name on the list and walk away and come back. kind of lame. the place is cold, naturally, so be sure to wear a jacket. this isn't just an ice cream shop, they have a full menu too. looking at the menu, it's pretty much diner type foods. we didn't order any food since we came here just for the dessert for my niece's birthday. the birthday person gets a free ice cream sundae, all you have to do is tell your server. they do a sing and dance routine and make a big fuss, which is cute. but i can totally see why the wait can be so long here, there's so much interaction between all the servers, the birthday entertainers and the balloon character makers, even when you want to come here just for a quick dessert, expect to stay awhile. the menu is fun, one page devoted to just food, one page for ice cream creations and a small part on the backside for beverages. oh! they offer wine and beer here too (you can also request ice cream in your beer). i shared the ice cream nachos with one other person because i figured it would be too big for me to finish, which it was. it's basically a sundae with crumbled waffle pieces on the bottom. the BF had the Gold Rush because he loves peanut butter. overall, it's an over the top ice cream parlour, with a 1950's theme (without the 1950's price) and entertainment that is fun for the kids, fun and for groups of parties celebrating birthdays. if you go with a group of 10 or more, make reservations!
(3)
Jaimee S.

Would give zero stars if possible, was excited to show this place to my boyfriend, went in to get ice cream and was told wait would be 25 mins kinda long for ice cream but we went next door to the verizon store and came back.-even though they said they would text us. We waited over an hour before we decided to leave... we're now on oir way to Handel's which is better anyway. Last time I come here...
(1)
Stephen H.

This place is a lot of fun... The dinner was great and good sized portions... Make sure you save room for desert((: The staff is very friendly and relaxed... Try them out when looking for a good time and great atmosphere...
(5)
Meagan S.

Farrell's gets five stars for atmosphere and experience! It was such a fun time, and the waiters are great. Reminds me of Friendly's on the East Coast. Farrell's does not get any stars for their ice cream. It was not that great. I got a single scoop of vanilla with whipped cream which is supposedly homemade. My stomach got that kind of gross-burpy-sick-yucky-feeling after which I always get from low quality dairy or ice cream. I'd go back because it's fun, but certainly not for the ice cream.
(2)
Alice L.

We had to wait for almost an hour for our food to come on Sunday! I'm also not a fan of their food, since the buffalo mac was overly salty and spicy, and the cobb salad had bad quality avocados. Although their atmosphere is good for birthday celebrations, I don't think I can see myself coming back.
(2)
Michael B.

Had a great time love the fake chicken dinner ice cream plate it fooled my son hahah
(5)
Maribeth H.

I grew up going to one of the FEW Farrell's on the east coast. (Brunswick square mall in New Jersey) I placed a to go order for things i remember that make me smile :) I had a 'chicken dinner' AKA ice cream mashed potatoes with candy resembling veggies and chicken with butterscotch gravy. The place was insane for opening week - crowded crowded crowded. But I witnessed classic Farrells hospitality at its best. From my 'to go' perch in the candy shop I got to listen to the line, the staff and the disgruntled guests. The manager (I pity you dude, this was a crazy opening) was great. Courteous, smiling and everything you expect. Between kids in balloon hats, a big drum, a train whistle, gongs at top volume....he genuinely tried to handle pandemonium and leave guests with a smile. The only minus would be hiring VERY young kids who couldn't improv to satisfy guests and were not trained to do so. With all the general unemployment now I guarantee they could have had some VERY experienced servers there and given them a little more autonomy so guests could have issues resolved promptly. I am sure they will fix any kinks quickly. RC is the type of place where lots of kids will get to make new memories of Farrell's like the ones I have from twenty years ago where ice cream was larger than life, pianos played themselves and lollipops were bigger than my head. I now understand why my siblings and I LOVED this place and my mother had to be begged to take us :)
(5)
Annette P.

I have celiac disease so I can not tolerate any gluten. Excited to find they have a gluten free menu, I ordered the chili dog with no bun. The fries are not gluten free so my only option was a side salad, because they couldn't just let me have the bun less hot dog a la carte (I asked). When the bill came I was astonished to see I was charged more for my "meal" because I "chose" a salad!! When I questioned thus the waitstaff returned and said the general manager said they had to charge me! I will not be frequenting this establishment seeing that there are 3 in my family who has to deal with Celiac disease. I would not give any stars but it won't let me post without.
(1)
Nemesis 0.

Only because you have to give at least one star to post a review of I could I'd give this place negative stars. Customer service yeah non-existent, acknowledgment only if you bug them. Place was isn't even that full 15 minute wait understandable. Get a table literally next to the host and have to wait another 25-30 minutes only because my sister asked the host who our waiter was did we get our order taken. After having pretty much all the waiters working tonight keep passing us without even asking if we had been helped. Wasted an hour drive from LA to this mediocre place to get probably the worse customer service or like I said non-existent service. Take all the time in the world to sit us, take our order were not even done and they bring the check for what we ordered and not wasting 5 minutes already asking who's paying for this. I've had better ice cream from Rite Aid then this crap. Never again am I or my family coming to this place.
(1)
Tiffiny H.

It is loud here, but it adds to the fun that you and your date, or you and your family will be having. Perfect for kids, middle-aged, and old alike! A great selection of food and if you are a vegetarian you are able to swap a beef patty for a Portobello mushroom. It is supposedly all about the ice cream here. I tried ice cream nachos with a friend... three scoops of ice cream on broken sugar cone (chips). I was mostly in love with the Chocolate Malted Crunch ice cream that came with ours!
(4)
Lisa M.

Horrible service! First time here today and waited an hour and a half. We thought this would be a fun place to celebrate our dons 5th grade promotion. Because it took so long our kids were restless we ended taking the food Togo with very disappointed kids. We will not be returning.
(1)
Anthony A.

I would usually not give this place 2 star but today was really bad. service was not good. Food was good tho. It was so hot inside feels like they did not pay the bill...hot hot...
(2)
Ron S.

Took my daughter here for her 12th birthday. We went early (around 3) on a weekday. There was no one at the hostess station when we arrived so we had to wait for about 15 minutes just to be seated even though there were hardly any customers in the building. We actually had to speak with the cooks to find us someone that would seat us. It was really ridiculous...Once the hostess decided to grace us with her presence and we were placed at our table things got a little better. Our waitress was nice and had a friendly personality, but she did mess up our order which led to more waiting. The food was surprisingly decent for a place like this though so that was a plus. I noticed a lot of the staff hanging about in clusters laughing and having a nice time with each other. That's cool and all but I think customer service suffers because of it. Probably won't go for another visit...
(2)
Vanessa R.

Food is delicious. BUT its a very loud place (obv). Great place for the kids. theres a candy shop inside as well.
(3)
Bryant C.

We had a party at Farrell's for my daughters birthday, there were 16 of us and we were very glad that they were able to get in as they were packed by 6:00, even on a Monday night. It seems to be the birthday place as every table there had a birthday celebration. Our waiter Kevin was wonderful and really went out of his way to make sure that we were well taken care of. One of the great things about or meal was that the kids meals were free and our bill for 16 people was only $170 and that included a couple of glasses of beer and wine. The reason I dropped the rating to 4 stars was twofold, first of all was the food, although it was good it was not worth the money they were charging, when I pay $12 for a hamburger I expect much more then that. Secondly I have to bring up the noise, this place is extremely loud, I know it is a party place but with every table having a party there wasn't a minute that went by without someone banging on a drum announcing some other birthday. This may be a bit worse for me as I have a bad case of tinnitus, so with all the noise my ears were ringing so bad that I couldn't here a thing for the rest of the night.
(4)
Mario L.

This is a great place for birthdays, first dates,etc. make sure you have reservations during the weekend. The wait without reservations can run between 40 to 1 hour. This is a loud and very intergenic restaurant.The ice cream is to die for. The great thing about this place is you receive a free Sunday on your actual birthday.
(4)
Parents Choices O.

4 STARS for just your average outing 2 STARS for Birthday Parties Both my boys love going for ice cream here so I decided to have my son's 7th BIRTHDAY PARTY at this location and made the reservations through them. In order to make it easier for my guests I made and photocopied a my own Birthday Menu and choose certain items for my guests to choose from and made it extremely easier when ordering came around. AS FOR THE PARTY itself...IT STUNK! Why?...well, because I wish the hosts would have interacted a little more with the kids or had planned a couple more games. No balloons as stated in the contract. Host played a total of one game. In order to keep my party even a little lively I have to buy each kid a balloon animal from those balloon artists and spend at LEAST $5 on each kid! If you must plan a birthday party here (which is not worth it) MY SUGGESTION... would be to take some games like, a gumball guessing game, or drop the straws in a jar, or maybe bring extra cool whip containers and paper plates to have an eat'in contest - just something to entertain the kids a little longer. Overall, the party could have been better.
(3)
Leeanna C.

Super loud and seems pretty fun. But the food is blah and I had this caramel apple sundae thing and what came from the kitchen was apples n caramel dipping sauce... WOW! I could have stayed at home! But it's fun taking the kids there. The kids got balloon animals and Swords made from balloons.
(3)
Sophia L.

4 stars for catering to the kids! I would never come here on a date with my husband without them. All the singing and drums are almost too much for me. I already get annoyed from my loud kids, so you know... Anyways the food and ice cream are definitely great! The best part about Farrell's is that my son and husband share the same name. It's original.
(4)
Osvaldo M.

There are limits! These people were rude. Had a party of 5 and one of us was on the phone with a boss. 3 of the singers came after their show on another table and 2 were very rude expressing themselves like if we were out "in the streets" telling us to hang up and tell our boss "dumb" things and taking it back only after our faces changed. We get your energy and games... just know the limits. We also took a minute to order dessert and the order taker said, "you gotta hurry, we ain't got all time" without a smile and never said he was kidding nor joking. They were rude many times. 1st experience and probably the last. Of course not recommended if you want a quiet place because sometimes you can barely hear yourself talk when they're next to you.
(2)
Kendruh R.

So I decided to give this place a try out for my birthday and it went rather well. I was a little surprised that everyone there was literally celebrating a birthday lol. The food was good and so was the dessert. It's definitely a place for family and great for children. I was a bit bothered that I made reservations and my table wasn't ready when we arrived but other than that I was a place that is return to.
(4)
Megan L.

We went here last night for my daughters 11th birthday. We were a party of 7. Showed up around 7pm. We were seated within 5 minutes. Our waitress was awesome. Drinks were always full order was taken and brought out quickly. I had the wedge salad which was good my kids and sister had burgers which were good according to them. My son and niece ordered the pig trough and the birthday girl ordered ice cream nachos while my 5 and 1 year old shared her free sundae. I ordered sugar free ice cream which they were out if. The manager was very apologetic it was no big deal though. We didn't come here for the food (well maybe the ice cream lol) we came for the experience. Of course this place is loud and crazy! Why would you go here and expect a quiet dinner! I think every table was celebrating a party and we enjoyed watching the staff sing their different songs. Even my 1 year old was entertained! And the balloon lady was awesome! The best part! Our bill for 2 salads, 3 burgers, 4 drinks, a kids meal, a pigs trough, 2 specialty sundaes and a whole lot of entertainment was only $95. Id rather spend $100 here anyway then $60 at chuck e cheese where my kids are touching all those nasty germy games! Yuck! We will defiantly be coming back! Highly recommended if your looking for a fun outing with your kids.
(5)
Ali H.

Very good food, customer service and fun atmosphere.
(4)
Tamsen C.

Poor, poor service today. Fun atmosphere, but they forgot 5 desserts, aren't you a dessert joint. Shouldn't that be your expertise??????
(1)
Stephanie A.

We took our daughter here for her 6th birthday. We had a reservation for a party of 20 and were seated right on time. Our waitress was awesome, very friendly and very fast. We were all eating within 20 minutes. The singing and dancing for the celebrations were lots of fun. They made our daughter feel like a princess. Prices were average for the food, comparable to Chili's or Applebees. We had a big variety of the menu items and everyone thought everything was delicious. Their ice cream is also great and the portions are very generous. We will definitely be back again soon. Thank you for a great time.
(5)
Fiora F.

This place is borderline obnoxious. I get it, if you want a place to give you the whoop-dee-la for your special occasion then this is the place for you. They will sing and holler and yay! But it gets kinda old after the 5th table gets it and theres only 8 tables occupied. The food is pretty good but it's nothing special. The wait times on certain days are obscene, really strikes a nerve with me when places over estimate their wait times.
(3)
Antawong T.

My family loves this place, the food is good and the ice cream is great. If you're looking for the best ice cream in town this is the place to be
(5)
Judy R.

Just as we remembered it. Amazing fun and food. Need one in Phoenix again. Please!!! Love it. Too much fun and awesome food.
(5)
Don P.

Now if you walk around most of your life with a stick up your ..... and can't make a little fun of yourself, then stay away from Farrell's, but if you want to cut loose and have a little fun with your kids or in a group, then this is your place. I love Farrell's. It did it's job and reminded be of my childhood. Little League team parties and friends birthdays. The place is very loud, obnoxious and over the top. Most of the servers must have been in or are in their drama clubs, bands or choirs because they are always putting on a show. Your meal will get interrupted at least three times with all the craziness going on. The times we are in now it's great to be able to laugh and have some good old fashion fun. Going in you know it's all about ice cream. Every type of topping and mixture. From triple hot fudge sundaes to the Pig Trough and even the world famous Zoo. I must say the ice cream is rather good. It seems to have a rather high butter fat contend because it has a really rich great flavor. The food is ok. Considering this is an ice cream place it appears they are really trying to make the food a little better then just burgers and hot dogs. I have had the French Dip two times and my wife the chicken salad and they were both really good. I would both them both up there with food you would find in like an Applebee's. The service both nice was excellent. The servers try to make your make your meal time fun. If your wanting your server close for your every beckon call it's not going to happen, because they could be off singing for another table. Normally on the weekend or early evening the wait can be upward to an hour plus because most people want to stay and enjoy what is going on well after eating. If you want to let yourself go for a few hours and act like a kid, be silly, watch people do things they would never do in public when they weren't under the influence of something then Farrell's is the place for you. Enjoy, Don
(5)
Jimmy G.

Wow! This place can get loud! My daughter picked this place to celebrate her birthday. We came on a weekday which worked out perfect. We walked right in with no waiting in line. I have to admit that we had a really good time. Krystal our waitress did a good job keeping up with us and to ensure we where OK. My burger came out perfect with beacon and a fried egg. Waffle fries with chili and cheese hit the spot. Now if you need to make a phone call Please! step outside. It will get loud which is all good cause kids are having a blast. My only compliant that the strawberries get stuck on my straw when drinking my strawberry lemonade.
(5)
Sandra S.

I wanted to go here because I heard alot of hype about this place. I went to get dessert with my husband for his birthday. The desert was good. I got the gold digger which was delicious. My husband got the sunday. We pretty much got full from that lol. The waitress was super nice. I loved the atmosphere. Very loud and crazy so if you like it quiet then go somewhere else. I think I like the feel of the place best. The dessert itself is good but not out of this world. I would return to this place though, because it's fun.
(3)
Danmo H.

My friend and I had dinner/dessert here as her belated b-day treat. We remember the place from back in the day when they were located behind the Montclair Plaza. My first impressions were (1) a refreshingly enthusiastic hostess AND (2) wow is it loud in here! You will really like this place if (a) you remember the original and want to feel nostalgic (b) you are a child who loves to consume massive amounts of sugar and talk with your outdoor voice (c) you are hard of hearing (d) you just smoked crack (e) you like to scream (f) you just smoked crack AND you like to scream (g) you like servers who act like they just smoked crack AND like to scream (h) you want to OD on ice-cream and not be judged (i) it's your birthday and you want a little attention. My friend and I were probably somewhere in categories (a) and (i). So to make sure we had adequate room for ice-cream, we split a grilled chicken sandwich. It was huge, came with a ton of fries, and we were so glad we did the split. We were also surprised with how good it was, made with pesto sauce, tomatoes, and leafy greens on a fresh roll. For ice cream, we selected sundaes, mine with caramel sauce, and my friend's with hot fudge. And as the b- day girl, my friend 's sundae was free, as was the b- day sticker they made her wear, and the very loud public announcement of her birthday and even louder serenade by the employees who act like they just smoked crack and like to scream. Only bummer was they forgot to make her one of those animal balloon hats that they make for the children who love to consume massive amounts of sugar and talk with their outdoor voice. All in all, it's a fun place. Just don't expect to have a quiet dinner here or any serious, intimate conversations. In fact, you should hit up the Starbucks across the way before you get here and have a quadruple espresso shot. Then you will totally be prepared!
(3)
Annette M.

Came to reward my daughter for straight A's & it was great! We went on a Wednesday afternoon & it was pretty empty. That didn't stop the staff from singing to the few families in there. They sang happy birthday in a variety of ways to some & even a congratulatory tune for my daughter! We were there for dessert but ended up ordering the shoestring fried onions with the BBQ sauce & they were delish! We also shared an Oreo Bliss...holy moly, it was so tasty. I think I was in a diabetic coma by the time I left, but worth it. The waiter was very attentive & everything was great. Awesome atmosphere, very nostalgic . Can't wait to come back!
(5)
Daniel V.

The service, atmosphere, and the food was great. Good place to bring the family for a birthday party. Great desserts.
(5)
Angela M.

Such a fun place to celebrate! They make a huge deal out of birthdays and you get a free Sundae! The ice cream is good and service is amazing! Worth the wait.
(5)
Catfish C.

Worst service ever. Maybe if you are having a birthday they take care of you here but they certainly didn't help us. Manager offered a free dinner for our whole family but even still we have not been back. The food was slightly better than average and their ice cream was exciting. but again we haven't been back despite the free meal offer.
(1)
Vivian N.

I give Farrell's a 4 star review for their kid friendly environment, staff and free birthday sundaes. Idk how the staff does it. I'd want to shoot myself from all the singing and happiness in there but it's pretty awesome! The kids love it... Super loud , music and singing everywhere. The ballon hats they make there are hilariously cute!! $4 a piece The food is really mediocre and not worth the price, so come for the fun and ice cream.
(4)
mandy v.

We love Farrell's and this location is no different. My 9 year old likes to have her birthday celebration here, and considering that I am not a huge fan of having a bunch of littles running around my house, I am always thankful for her decision. Their garlic fries...mmmmm. Service is outstanding! The party atmosphere is tons of fun. The ice cream....hello, it's an Ice Cream Parlour and it lives up to that very name. yummy!
(5)
Brett R.

Of all the epic fail disappointments......... Got in at 8:30, took 35 minutes to get our onion rings, which were so small that they were frustrating to eat, no silverware at the table, food FINally came an hour after, still no silverware............ Food was decent, but nothing fancy, no dressing on salad etc...... Took (i kid you not) 30 MINUTES to get our ice cream!!! ARE YOU F*&$#%G KIDDING ME?!?! When i asked the server she said "oh nothings coming out, i'm not sure what's going on". Ice cream was good, but by that point we were over it. Thanks Farrell's. Now my only dreams left to crush are sleeping with a red head that is the worst ever and getting a lightsaber and realizing they smell like yak poo.
(1)
Shanyn S.

The food was good but the service was horrible. We were there for 2 1/2 hours too long in my opinion. We never got refills on our drinks, we didn't know who our waiter was. It took them 20 minutes to bring anything we asked for. When we finally ordered our ice cream the waitress said we are all out of that flavor then proceeded to go check to see if they were really out comes back and says "your in luck we do have some" so we order and 15 minutes later the host or manager person comes to tell us they are out. By this time we are over it and the kids were crying because they didn't get their ice cream. The hostess have us coupons for or a free sundae on our next visit but need less yo say I will never return to that place.
(2)
Summer S.

Nothing like my childhood version in Riverside and nothing like the current Mission Viejo one which I find excellent. Disorganized, chaotic, rude staff, servers wiping their noses then serving food, crappy fries. I can't handle an hour and a half wait, but 2.5 hours.... No way. Get your crap together Rancho Location... You are giving the company and the city a bad rap. Do not go there until they work out all the bugs because you will be disappointed. The people leaving good reviews are staff and priority people who aren't your average joe. Very disappointing. Update: well... Its been a year and its much better service. Although I HATE the loud drums, whistles and noise! I'm cool with singing and chants from severs, but I want to be able to talk to the person across the table without screaming. Even my kids hate the noise.
(3)
Dan D.

After a HORRIBLE experience at the Brea Farrells last year Rancho has restored my faith in Farrells. Clean, friendly and always lively. Maybe you should send the management from Brea to train here for a few weeks. Thanks Preston you have done your company proud !!
(4)
Catherine A.

Worst service ever!!! Took 45 mins it get our food and top it off my order never came! Some tables were empty so the restaurant was not at capacity. Management needs to staff accordingly, we were given no appologies...nothing. Will not return to this place if business again!!!!
(1)
Dan J.

This place is one of the most friendliest restaurants you can ever visit. The staff has amazing customer service and you can see it in their faces that they enjoy what they do. From all the singing and running around, it must be tiring but it looks so much fun!! Came here yesterday for my little brothers friends birthday. Like other people have said, it is loud but its so enjoyable. They have a balloon animal menu which is fun for the kids. The menus are very clever. The menus look like a newspaper. The front has facts about the restaurant and other miscellaneous things. The other side has a menu of great stuff. I ordered the bbq cheesburger with swiss. Came out a really delicious medium rare. The lettuce was kind of huge, but the burger was actually pretty amazing. My card was burnt after buying the Farrells Zoo. Its this huge tub filled with 30 scoops of ice cream, toppings, etc etc. Before it goes to your table, they sound an alarm and have two servers run around the restaurant with the ice cream on a stretcher. Its so fun to watch. The ice cream had this crazy medley of ice cream which is very interesting. I also like the fact that they switch up birthday songs for every table so it makes it unique. This is a great family fun restaurant. Makes you feel like a kid again. The only thing is it may be too loud for the older adults. I myself did not mind
(5)
Alex P.

This was my second visit to this pathetic establishment. I didn't have a good experience the first time and swore to never come here again. Well a relative had a birthday and here I am again. The second time is worst than the first. The food is horrible, the service is not very good either, the racket of the employees singing is deafening if you want to have a conversation, forget it. If you are an eight year old child please go here, if you are an adult forget it go anywhere else.
(1)
Chris H.

Been here twice, and I can say that they're consistant, and maybe not in a good way. Its a cool experience for the kids, I suppose. it sure does get annoying though. Every other minute it seems the drums going off, and all the employees are celebrating someones birthday, excessively, and at the highest decibel level possible. The food was average. I shared a salad and a burger. It wasn't terrible, but i cant see myself wanting to come back either. I may revisit if my kids request it, but thank god they haven't. I give them a three star for the novelty of the restaurant, the candy shop, and the flip side of the annoying-ness.... I'm sure it makes the little guys feel special. Thank god I think my kids are past that age now. If you have little ones bring them here for their birthday and make up your own mind. You may love it, or you may hate, but you'll definitely remember it.
(3)
Shirlene N.

My friends and I were in the area and decided to drop by for a late lunch (Around 2pm) because we have not been before. Got seated close to the door right away, away from the party area., next to the fountain, which was fine with us. A lot of birthdays, it was super loud and there was singing and banging almost every 5 minutes, I take it as the norm. It's a good place for kids birthdays. Philly Cheese Sandwich - okay, not bad, but not great. Garlic Fries - good Ice Cream Nachos - yum! But the mint chocolate chip ice cream tasted powdery, didn't like that, was a little disappointed. Brownie Sundae - good, but way too chocolaty for me. Brownie was moist and not too dense. Service - Eh! Waiter came was good before we got our food, after our food, he went MIA, I think he got recruited to be a performer. We asked another waiter for a knife to cut our burgers and sandwiches and they said they have no knives. WHAT?!?!?! No knives? So, we started cutting it with a fork, making a mess, and he comes back and says, we do have knives, they just need to be washed. By the time he came back with the knives, half of us were done eating our food. Useless. I got a tummy ache after Farrells. My bf got a tummy ache later that night. Been there done that, don't think I will be back. Worth trying once.
(2)
Maria P.

Came here with my son on a Saturday like at 5 pm. Ordered my food and 50 minutes later no food. This is ridiculous. I also noticed that there were other ppl who were here before me and they too have no food. Servers hardly come around to see if everything is ok. Will be calling corporate to file a complain. This is just not ok
(2)
Waynetta M.

First Timer! We've driven by this place numerous times since opening in Rancho and the lines are consistently out the door. Yesterday, (May 7) I decided to go right after school let out to celebrate my daughters 2nd birthday. Yes, this place is extremely loud but my kids loved it. I've read lots of complaints with respects to the noise level. If you're not ready for a good time filled with various birthday songs and drummers drumming. This place isn't for you. We went specifically for the dessert but wound up getting the mozzarella sticks as well. The sticks were a huge hit. Our waiter was great, very attentive. The only downside is that is took forever to bring us our desserts. (There was a problem with a machine in the back) We ordered a root beer float, banana split and received a FREE sundae for the birthday girl. We cleaned our bowls. I would definitely recommend this place. It's great for families with children, always good to find a place the kids can be entertained during dinner. The hit for my kids was the candy shop exiting the establishment and the drummers drumming!
(4)
Cj C.

Been here before when it first opened and service was great! Went here a couple of days ago and service wasn't up to par as usual! We were served our appetizer with no plates, the floor was wet with no caution sign and my nephew slipped on the floor! The Manager was notified about the incident and didn't do nothing about it! Other than that the ice cream was okay but really messy!
(1)
Reese S.

Reading the other reviews, I feel like I've apparently been going to a completely different restaurant! I'm mean sure, it's loud, things are over priced, and the wait if (sometimes) long, but where can you find a kids place that ISN'T loud, a restaurant that you completely agree with all the prices, and a place that you hear a lot of hype about that isn't busy? That's right, those places don't exist when you're looking for a place like this, and if that's not what you're expecting, skip on this place. I love it here. I have 2 very young kids who always have a good time. Cleary this place is aimed toward the "experience" and for those of us who have kids, the prices are reasonable, the noise is understandable, and for the experience, the wait it worth it to see the smile on your kids' faces. If you're just a couple of adults who don't know how to have a good time and are bothered by people who do, don't come here. Simple as that. We'll all have much more fun (and a shorter wait! haha) without you.
(5)
Omar O.

The ice cream and food are great. Only three stars because we came in on a friends birthday and we had been done with our food for almost an hour before we got the birthday song.
(3)
Erica G.

Horrible service!! This was my first time here. I didn't expect it to be horrible experience. I was actually excited since my kids were very excited to go. We had a party of 15 people. The wait to be seated wasn't bad given the size of our group. We were seated and then our orders were taken nicely by a young lady named Kira. The wait for our food was over 30 minutes and when we had told our waitress she notified her manager. The Manager Preston didn't go assure us say anything to make us feel more comfortable. Our food came out and two of our burgers were wrong. They both went to two different people in our group. They did accommodate by adjusting the bill with credit for one of the burgers. We did not get any refills and we're never checked up on. There was a huge problem with our bills. Then the manager Preston was very unprofessional with his employee putting her on blast in front of customers and employees. Then as if that wasn't enough he tried to go to our group and tell us how we need to make the correction on the bill so he can split it. He stated that his employee the waitress doesn't have the duties as a manager and he is very busy to be dealing with the situation. We were all shocked by his approach to us as he was bringing his problem with his employee to us. I find that very unprofessional. So we got into a big discussion about our issues and he didn't want to hear us out. Then I said we would just report this to corporate and he calmed down and gave us credit for our drinks and ice cream. I mean come on after the whole experience he really thought that was going to make everything better. Did I mention his employee was in the back crying? It so sad. One of my family members went to comfort her all the way in the back. So we all paid our bill and left unhappy. I do understand he credited our bill but that was all due to their mistakes. If that wasn't enough the General Manager called me the next day to harass me. Stating he knows the story and he knows his employee Preston isn't like that. He couldn't believe my story and kept trying to insist that his manager was in no way wrong about the situation. I was so heated after our conversation I had to end it. I will be making a call to corporate. I can't believe the horrible customer service they have.
(1)
Bob C.

The four stars isn't for the food. It's not that good. In fact, it's pretty mediocre/bad. In a quick sum up, the garlic fries had no real garlic on them, the chili cheese fries were overfried and the chili on them left a lot to be desired, both the hawaiian & meat lover's pizzas were soggy and not tasty, BUT the Sliders Burgers were ok and I enjoyed the Buffallo Chicken Sliders. Neither are the four stars for the ice cream. I thought the flavor's in the ice cream sub par. You get MUCH better ice cream at Handel's. By the way, skip the caramel apple blossom (it's only slices of stale apple plunked in caramel sauce with sprinkled almonds) and Farrell's Rocky Road was very understated. DO get the Fake Chicken Dinner as it is a hoot. I barely tasted the root beer in my Root Beer Shake. The four stars are also not for the insanely long wait...in the cold. Seriously, put some heaters out there! The four stars ARE for a very happy girlfriend and some good, loud entertainment. From the friendly servers to the birthday song every few minutes, to the folks making balloon animal hats and other accoutrements (by the by, they do not work for Farrell's, they live on tips) to having the birthday girl stand up to receive a free sundae and boisterous birthday song. That deserves the four stars.
(4)
Steff D.

Everyone complains about this place.. But know what you're walking into. It's a celebration type of Old Fashioned Ice Cream Parlor, so of course it's gonna be loud! Everyone is celebrating.. Who the heck celebrates quietly?! So yes it's very loud! Lots of singing and entertainment! This place makes you feel like a kid again! In a good way of course! They always "ask are you celebrating anything? Birthday, anniversary, potty training?" haha they want to show you a good time! And I love when restaurant staff only want to please you and make sure your having a wonderful time. Who doesn't? We order the slider burgers, garlic fries, chicken strips, the Michael Jackson sundae, the birthday sundae (which was free), and the Oreo sundae. Everything was surprisingly delicious! I thought the food wouldn't be good since they focused on ice cream, but the food didn't taste like diner food and had great quality! I came back twice in one week just to enjoy the atmosphere and have some dessert. I loved how this place puts you on a great mood. Just be open minded and sit back and watch the entertainment. Don't forget to ask for a balloon! These balloon animal makers can make anything! From hello kitty bracelets & crowns to a fishing pole hat with a fish attached! I'd love to come here if I ever need some cheering up And for a friend of mine they came for a first date and wanted to get rid of the awkward silence of first dates! Haha great ice breaker :)
(5)
Chris P.

We saw this place driving by and it lookd so colorful and happy from the outside so we had to try it. Bad mistake! We waited 2hrs! Then the food was small in serving size and cheap in taste, but ur pocket feels the pain! Dont go here unless its a weekday.
(2)
Cynthia B.

So disappointed! My husband and I decided to try this place out because our daughters ages 9 and 8 received their report cards and had very good grades this past semester. We drove all the way from Chino Hills to try this place out. When we arrived there was not a lot of people, maybe 5 or 6 tables. I noticed that when the hostess was walking my family and I to the table, she had made eye contact with one of the servers (blonde girl that looked like she might be pregnant) and the server shook her head (maybe expressing that she didn't want to take another table?) Anyway, we sat down and waited for almost 15 minutes for a server to come to our table and at least acknowledge that we were there. However, there were a couple of tables that came in after us and they already had their drinks and had placed their orders. We were so hungry so my husband got up at motioned us to go. When I got up and started to head for the door, I told one of the employees that nobody ever came to our table. Instead of talking to me or at least trying to convince us to sit back down, she just let us walk out. I am a server, I get that sometimes things like that happen, but I have never in my years of being a server, just allowed someone to leave without apologizing or trying to correct the situation. We were not looking to get a free meal or discount. If the hostess had at least said " I am so sorry, let me get someone over at your table" I honestly would have stayed. So I asked to speak to the manager and a short Asian girl came out (can't remember her name) and asked me, "do you know who it was that you informed that no one helped you so that I can go yell at them?" Really? That's all she had to say. She wrote down her initials on a business card and told us that the next time we decided to come in to ask for her or the manger. I just informed her that we would not be going back there ever!
(1)
Jamaal C.

Went there this morning for my Daughters birthday. She had a blast. The food was very good and the service was great. I have a bbq bacon cheeseburger which was HUGE! w/waffle fries with cheese on top and a water. Then I had an Oreo bliss with caramel added. I thought every thing was very tasty. Will bring my family here again soon. The place look clean on the inside and good atmosphere. Was about 6 or 7 birthdays announced while we were there both for kids and adults. Had a great time and left satisfied. You gotta try it out.
(4)
Gonzal P.

For all those haters...get here early and you won't have to wait. Wear a smile . The food was good, the service fast. Thanks for helping me introduce ice cream fun to my nephews.
(4)
Paul P.

Happy birthday to my 13 year old girl.The food was great had the chicken sandwich great taste.service and birthday song was over the top.Will be back for the next birthday.
(4)
Rachel S.

I will admit, I was super nervous about going here. I am not exactly the biggest fan of being surrounded by loud, rambunctious children so I was very concerned that I would be annoyed the whole time. I was not. Yes, it is loud but not overly so. It is after all an ice cream parlour that caters to kids(cut them some slack) And yes, as many of the other reviews mention there is a lot of singing "Happy Birthday" but thankfully the song the extremely fun waiters sing is different every time. We were only here for ice cream so I can't speak for the food. We ordered the ice cream nachos which was AWESOME!! It was the perfect treat to share! Why did I only give it 4 stars?? Honestly, waiting 30 minutes for ice cream is kind of a bummer. I could forgive the wait, but there is nowhere to actually wait. We had to stand in between the gift shop and the door to the restroom, which meant we had to move around anytime anyone wanted to pass
(4)
Kim S.

I was disappointed with the customer service we received at this Farrell's. It is a fun atmosphere for the family and I didn't expect 5 star service. However my daughter ordered a burger well-done. When it arrived the side of the burger was so rare that blood was actually coming out of it. We returned the burger and waited along time before the new one arrived. Meantime the rest of the family ate their dinner. My daughter finally got her meal after 15 min and it was missing the fries which appeared shortly after. We ordered a holiday dessert that had been featured in the menu. It was an ice cream cone sundae and very festive. When it arrived we were told they ran out of bowls so we were given a broken up cone on a plate with three scoops of ice cream on it. Part of the fun is the presentation and I would have appreciated being told this prior to them serving it to us. When we received our bill we were not given any type of compensation for the rare burger or the messed up ice cream. I didn't want to throw a fit so I completed their comment card and later left a message for the General Manager. I received no response. I may consider Farrell's for an ice cream treat but probably would not do dinner again. For the amount we paid for a family of four we could go to place that values their customers.
(2)
Christi D.

Awesome ice cream sundaes.. Cool ice cream flavors and giant portions! I had the brownie sundae and it was delicious. Be prepared for a headache when you leave... It's loud and crazy! It's a great place for children as they have balloon animals. I would come back for more! Be prepared to wait awhile.. It gets packed!
(4)
Deana I.

It's alright; typical run-of-the-mill ice cream parlor that offers lunch and dinner with entertainment for birthdays and kids. The pizza I had for lunch was a bit on the oily side and the ice cream as expensive so you definitely pay more for the ambiance.
(3)
Sasha K.

Great for kids. They will love all of the excitement. The food is average and a bit over priced but I think you are paying for the entertainment.
(3)
Malina C.

Disclaimer: As far as the people with the negative reviews, they obviously have no patience or humor and are uptight and highly irritable. If you are expecting an experience you had 30 years ago, you are most definitely going to be disappointed. This is a different decade and different owners, but they are trying to make your experience an enjoyable one. If you're looking for a noiseless, boring lunch/dinner, then maybe you need to head over to Mimi's Cafe across the street. I'm sure they'd love to have you. If you're expecting excellent service with a lot of attention, then don't come during the grand opening. Wait a few months for the excitement to die down and for the servers/waiters to get the hang of it. Oh, and sorry for the looong review. My experience: Got there at 11am (opening time) on Wed, Dec. 29, and stood in line for about 10 minutes to be seated. Our waiter, Michael, was very attentive, made sure we had everything we needed, took our drink and food orders in a timely manner. He was funny and sat down with us at our table. He explained the way the restaurant worked (lots of noise, bells, and whistles), and told us that they've been so busy that he didn't leave until 2am the night before after working a double shift. Then he was right back at work that morning energized with a smile and a great attitude. I will be asking to be seated in his section the next time I go. On to the food... Appetizer: We ordered the Onion Mountain(?), it was basically fried onion strings with ranch and barbecue dipping sauces. $5.99 for the "hill" size portion. Entree: My mother and I both had the Laredo burger, which is like a southwest burger with green chile, spicy sauce, lettuce, tomato, avocade, and pepper jack cheese. It was pretty tasty, but nothing outstanding. Instead of beef, we chose the grilled chicken breast. It was a generous size and came with fries. We opted to have the garlic fries, which were a little disappointing. No garlic flavor at all, was expecting them to be like Red Robin's garlic fries, but didn't come close. Will probably sub the mac n cheese for the fries next time. $10.69 plus an extra charge for chicken (I think $1.25). My son had the kids grilled cheese sandwich with fries, he seemed to like it. $6.99 The fresh squeezed lemonade was good, a little tart but not too sweet. Includes one refill. A little pricey at $3.79. Unfortunately, we were too full for ice cream, but will definitely be back to try it in the near future. I don't have to comment on the numerous "Hot Fudge Volcano" and "Farrell's Zoo" orders that were being drummed, rang, and hooted to the appropriate tables, cuz that's what people come here for. It is fun to see all the hoop-la, but I don't see myself ordering those anytime soon. Good luck to those who do. Stopped at the "candy shop" on the way out the door, they have Bacon Soda (yuck), bigger-than-your-head lollipops, licorice ropes, and a bunch of other candies that you don't see in your local CVS. The candy section is very tiny and gets really crowded. All in all, had a great, fun experience and although there were a few kinks that need to be worked out, which is normal for a beginner restaurant, we were very happy and satisfied and will come back again.
(4)
Bridget P.

This place is where you bring your tweens for a sugar excess celebration. I didn't grow up on the chain but heard so much from those who had we made the trek. Average Americana food and average tasting ice cream in mass quantities.
(3)
Rodger A.

OMG!!!! This place is great!!! Not only was the dinner delicious, but they were big portions too!! Then the ice cream desserts they have are fantastic!!! I had the Mt. St. Helens and it was terrific!! My nephew had the Oreo sundae and sister in law and her husband has the banana split. No one had a single complaint about the food!!! The only thing better than the food itself was the outstanding service and entertainment the staff amused everyone with!!! They sang a birthday song to many different customers and they were never the same! Plus the waiters and waitress were amusing and always had a smile on their face!!! Shout out to our waiter Carlos who was excellent with his interaction with the customer!!! I can't wait to go back again!!!!..... And again and again!!!!!!!
(5)
Michael W.

I'm still not sure about this place... I was in between 3 and 4 stars. Why? The food was just so so. Standard american food. Burgers and sandwiches. I had the Aloha Burger, which I thought was tasty but was nothing special. In fact it was trying too hard to be just a big burger. It was falling apart with every bite which ended up becoming more of a pain than anything else. But, it was still tasty. Plain Jane french fries, nothing special there. Ice Cream sundaes are big and delicious but, out of this world?.... No. Just very creative ways to put together ice cream. Again, they were good, but nothing spectacular. Remember you are paying for all the ingredients and the size, check out how much you are paying for a sundae. Now, in my opinion the craze around this place is the entertainment you are getting while you eat and people watch around the room. It is very obvious this is the place to bring adults and kids alike for a birthday meal. A very lively unique birthday song is sung by 5 or so waiters/waitresses with 1 guy banging a beat to a drum. Each birthday is announced out loud with a siren and surrounding tables are welcomed to join in the cheer. The drum guy never seems to stop beating his drum, there are that many birthdays, or maybe "pretend birthdays" to get that free sundae. So, without the lively atmosphere and entertainment, this would be a 3 star A-OK rating on the food alone. Bumped up to 4 stars with the entertainment.
(4)
Deborah K.

Farrell's is over the top, Fourth of July sparklers on your sundae, drums banging, noise everywhere, chaos and it's a great place to take your kids when you want to give them a sugared up sensory overload experience. This is not a place to go for a quiet family meal or even dinner out on a Tuesday. This is a place you go to for the craziness as much as the food. The first time I went, I got a sandwich and my food was definitely tasty but this last time the health rating on the door was a "B" for serious temperature control issues in food preparation areas. I decided to skip anything solid and just go for the sundae. My black and white was just the right size to give me a slight belly ache but not go over the too much sugar puking edge and it was delicious. I'm not usually a fan of marshmallow cream topping but their's is delicious and slightly addicting. I love and appreciate Farrell's for what it is and I don't expect anything more.
(4)
Maryann L.

absolutely terrible! had reservations at 7:30pm tonight the 3rd for my son's 4th birthday. me, my fiance and our sons were not greeted when we walked in and finally, when they stopped just looking at us and looking away, some guy, I'm assuming the host, told us to wait! THERE WASN'T BUT MAYBE 15 PEOPLE IN THE RESTAURANT! every table was open! ok fine, strike 2, then we finally sit down, order our food, TOOK FOREVER, less than half way through my burger was what looked to be a little tiny black hair! WASN'T GIVEN A NEW BURGER WASN'T EVEN ASKED, the "manager" took my burger off the bill. ok thanks. me, my fiance, and both my son's get up to leave and the "manager" was talking it up with his "homies" never acknowledged us by saying goodnight or bye OR ANYTHING! TOTAL GARBAGE! WILL NOT EVER GO BACK! I WILL TELL MY FRIENDS AND FAMILY TO NEVER GO THERE EITHER!
(1)
Jerry L.

Customer service was awful. I waited with my family for nearly one hour after I was quoted the wait time to only be 15 minute. To my surprise, they allowed another family to skip ahead of us without a reservation. When I complained to management, I was lied to. The whole experience was terrible and I will never pay that much for overpriced ice cream again.
(1)
Hayley B.

No bueno on this place. I was excited to go for a work meeting but the experience was not as exciting. Not only was my food burnt and flavorless the service took forever. And they never brought the manager over they just kept saying they weren't in. People keep saying their ice cream is good, that's because it's thrifty's ice cream that they up sell for $6. We saw then carrying out the tubs. What a bummer. I have persuaded two people NOT to have lunch/dinner there and will continue to do so. Bleg.
(1)
Kirari S.

I LOVE THIS PLACE! It's like everyone's on crack (not literally!)! I've been here twice and got the Mocha Nut sundae and I LOVE the coffee ice cream! I recommend that people try that one at least once if you're a regular. I can't say a lot on their others because I haven't had any others, but I do plan on trying the one's that are huge and you have to eat it yourself^^ I also love their atmosphere. It's so fun and energetic. They since happy birthday to you really LOUD and sometimes (make) you stand on the chair so EVERYONE knows it's for you. The hosts and servers are great as well. Always friendly and nice. Our waitress was awesome and cute LoL I really enjoyed her smile and her go-to attitude. She even brought over the "Volcano" from the counter so I can take a photo of it because I was trying to get one from my seat but couldn't really get a good photo until she just brough it over. So thank you!! I will be back and will be bringing more people! & will be trying more parfaits! (I call them parfaits :P)
(4)
Shawn G.

A great time can be had at Farrell's! We've been a half dozen times for various events. Good: The food is miles above most "party" restaurants. The ice cream is wonderful and the food very good. This is not a four star restaurant but the sandwiches are very good. The balloon artists are excellent, though not employees. You do have to pay for balloons but not much. The constant singing is a lot of fun, especially if you're the birthday girl. Lunch is pretty reasonable. Bad: The food is NOT an all star restaurant and I couldn't eat the meal here every day. I could have ice cream there. It's loud so it can be hard to talk or have an intimate dinner. If you're on a first date with someone you don't know then Farrell's might not be the best spot. Kids will love Farrell's. Cranky adults won't. This isn't a place for everyone but a LOT of fun for those in the spirit.
(5)
Steffanie Y.

The only reason I gave two stars rather than one was because the initial host who seated us was so friendly. He was joking around with us and pretty cool! Then we get to the table... Our waitress was...well I thought she was rude from the beginning, but the 3 I was with thought I was crazy. Then slowly, after each passing experience, they one by one said "what's her problem?" The guy who I think was the manager kept eyeing us, and I think he noticed we never got water, or napkins (come on, its messy ice-cream, we need napkins!) and everything took forever, but no other waiter or waitress stepped in like at other restaurants. Our payment was standing there in the little black sleeve for literally 20 minutes, and I really just wanted to get out of there, with them singing every 2 minutes to another birthday person (and not well! They had no energy!) I'm sure our bad experience has something to do with us going at 9p.m. on the day before Thanksgiving, I'm sure they are all tired. But I'm not going there again.
(2)
Gary W.

We have been here three times and had a great time, the staff were energetic and the food and ice cream were great. I will be back soon.
(5)
Monica M.

The lines on a sunday night were pretty crazy...we waited in line for about 30 minutes for a party of 3, because most parties were of 5+, so they tend to take up all of the tables. You better hope the hostess makes her way down the line to take your name, because otherwise, you better get comfy waiting. However, it seems to follow your place in line...so good luck not being stuck waiting outside! The place is very good for kids, as they have balloon artists (I myself got a Hello Kitty balloon bracelet because I'm really just a 7 year old sometimes!), but be ready to learn to avoid the kids running around. The food is pretty mediocre American food, but then again, I just had the garlic fries (1 lb or 3 lbs!) and they were plentiful but kind of hard....like not fully cooked. My friends had the grown up mac n cheese, which had an interesting flavor to it, and the beef dip. She ate half of the sandwich, because she said the bread was better and the steak was hard. Our waitress was energetic and nice, but she fizzled as she gave us our check. It was as if her act ended as soon as she handed us the check, but then again, she probably spent 8 hours singing and clapping. Regardless, the best part of the night, in my opinion, was the ice cream. I got the gold nugget, with cookie dough ice cream (they carry Thrifty ice cream, and you can switch out the flavors), hot fudge, peanut butter, "spanish peanuts" (I had no idea peanuts needed a country of origin???) and whipped cream, etc, the works. If you can stand the masses of people, nonstop singing and clapping, loud noises and lights, go for the ice cream sundaes.
(3)
Pam S.

This is a fun place for a birthday celebration! It's loud and fun. The servers are enthusiastic. The food a bit pricey, but worth it for the fun.
(4)
Matthew E.

You have to wait long to get inside, then wait long for your food. The food is sub-par and not worth the wait. The main problem I see is the people who are suppose to be your "servers" are always getting together to perform their birthday act for people. This turns into a problem since *everyone* there is celebrating a birthday and your servers are never there for you... I think what they need to do is hire people to just perform the birthday celebration for people so the servers can focus on serving. It's a good family place but its too slow, and with a two year old the wait issues were not fun.
(2)
M R.

I wish I would have read the reviews before going. LOUD doesn't explain that place. Order a sundae? Emergency air raid siren. Your birthday? Emergency air raid siren, loud yelling and a bass drum. I think what REALLY bothered me was that no one warned me it would be loud. No signs, NOTHING! I walked in, not knowing anything about this place, with a 2.5 MONTH OLD BABY and the employees didn't think to warn me about the sound. Or, even seat us somewhere that was a tad bit quieter. No, they sat us DIRECTLY infront of the air raid siren. So, I spent the entire time with my fingers in my baby's ears. I ate my food which was...okay...and had to leave before the ice cream. Never going back. With or without kids.
(1)
Jerome C.

It's rare that we see this place with no line outside so the day after Thanksgiving, guess what, no line! We hurried, parked and got inside to finally try this place out. We're a party of seven and so we were told the wait is 20 minutes although we saw a few long tables available I just told my wife they're probably just overestimating. Three big families came and were sat before us. Hostess said all of them had reservations so we were cool. After half an hour we were finally seated. Waitress asked at least three times if we're celebrating anything and we said no no no. Finally I said we're celebrating Black Friday and went there just to get away from the smell of turkey in our kitchen. She didn't find it funny so it's fine. The reviews of other yelpers about wait time, service time and loud noises are right on. Food is not bad at all but the ice cream, well, is truly O-V-E-R-R-A-T-E-D !!! The only fast service we got was the bill that came five minutes after they served our melting ice creams. Oh btw I got my root beer float half an hour after ordering it and ice cream had already melted. Oh well good thing it's a float!
(3)
Marvin B.

friendly staff, tasty menu, not as efficient as when they first opened, but still a great place to hold parties/meetings/get-togethers! the party packages no longer include balloons, so plan on bringing your own. ice cream/shake/dessert options remain plentiful, so bring a big appetite!
(5)
Eric B.

this place has good food, love the entertainment. The wait for our food was long, but i would come back because my children had a lot of fun
(4)
Scarlette L.

I know they are not known for their burgers, but for what they charge for them I expected a lot better. I had the loredo burger. It was bland and they are very stingy with their fries. The girl who took our order was very friendly but other than take our order she wasn't very helpful. We asked her for separate checks ,she acknowledged but failed to do so. I jumped ahead the table was still wet from being cleaned and the seats had food on them I had to ask for them to be wiped down. The signing is very fun and creative, but the food left a lot to be desired. Ice cream you can't really mess up so I recommend this place only for dessert.
(2)
Caia C.

THE GOOD- my ma and I were somehow seated almost immediately on a Saturday afternoon. The line was practically out the door. That was purely a fluke. All we wanted was an ice cream dish to share. We got the the Mocha Chip. It was so good. It comes with a scoop of chocolate, butter pecan, and Mocha ice cream. Topped with hot fudge and drizzled with butter scotch. Plus it has both Spanish peanuts and chopped peanuts (in different layers). THE BAD-we had to ASK for spoons because it wasn't obvious enough to the wait staff that spoons would be necessary. I had to grab napkins myself because the ice cream treat was too messy to wait. It was loud, even when there were no celebrations to be had. A couple of the servers would just yell something for the hell of it. Worst of all, our ice cream treat came in what I'd consider to be the wrong shapeD dish (tall conical, glass) for something with so many flavors that need to be experienced together. But that's like having a different opinion of how art should be displayed.
(3)
Apryl T.

Service was definitely disappointing from the moment after we checked in with the hostess. We looked around the restaurant and saw it had plenty of empty tables. The hostess handed me a buzzer and said it should be no more than 15 minutes. We sat down and after 35 minutes we realized every party coming in after us wasn't waiting to be seated but our buzzer wasn't going off. We went up to ask the hostess and she asked who put us in and we truly didn't know. She said that if we knew who took our name it would help. They also had not written us in so they had forgotten about us. They sat us down at a table right after that. Service was really slow from here from the drink all the way to when we ordered desserts. Our server had a lackluster fake attitude because he knew he was getting gratuity no matter what. When it came time for desserts at the end of the meal he brought our all desserts but two. We were sitting by the dessert station so we saw the two desserts sitting there melting. We asked the server who clearly lied and said they were just made and grab the two desserts that had been sitting. The Sundaes were completely melted and the server had a terribly attitude when we asked him about it. I also noticed the general staff here was very concerned about their personal social agenda instead of seating/serving tables. I did however enjoy the food and the quality of desserts was really good! The only reason it gets stars is for the desserts.
(1)
Jennifer L.

The ice cream is five stars! The food was good not very big portions. They want you to save room for dessert! Don't go here if your looking for a quite dinner. They play a drum when they sing for a birthday and there seems to be a birthday at every table. I didn't mind because it entrained my 3 year old. The only reason it didn't get five stars is because the prices seem a little high for the amount of food you get.
(4)
Jose L.

Stopped by for my daughter's school fundraising night. Overall this place is definitely for the kiddos although me and my wife did enjoy the different versions of the "Happy Birthday" song, especially the reworded version of Sir Mix-A-Lot's "Baby got back." This place is loud. You would've thought it was birthday night with all the sirens, colored lights, and Happy Birthday singing going on. It seemed like every 2 minutes they were sounding the alarm and gathering the troops to sing happy birthday at a different table. I'm starting to think people just say it's their birthday to get the free sundae. On to the food. I had the buffalo chicken sandwich which was very good. My wife had the turkey foccacia which was ehhh to both of us. We ended up swapping half of our sandwiches since she liked mine a lot more. The grown-up mac and cheese we did not like, definitely not worth the extra 3.50 to substitute for the fries. For desert we got the ice cream nachos to share between me, the wife, and 3 daughters ages 6, 3, & 2. They were a ok. Service was a bit slow but friendly. Total came to $66 + $10 tip, for the 5 of us. Oh yeah they also have people making balloon animals and rocket boosters (yes rocket boosters, I saw a kid put it on his back as he was leaving and I'm like oh sh** thats a rocket booster made out of ballons) for $4 a pop I believe. Would porbablycome back again but next time I'm saying it's my birthday.
(4)
Rich W.

Wow. There is no great way to describe how I felt when I first walked in to Farrell's Ice Cream Parlour Restauraunt. It was as if Chuck E Cheese and Disneyland had a one night stand and this was the accidental problem child neither of them wanted. Kids. Lots of kids. Happy kids. Happy kids filled with sugar. If you have kids, bring them here. Especially if it is their birthday. They have over the top ice cream sundaes delivered by a loud group of Farrell's staff who will happily serenade your party with one of many birthday tunes. My wife and I went one night to just check it out. The food we got was actually very good. I got a wrap and she got a turkey club. Both meals were great. We didn't stick around for ice cream but from the looks of everyone around us the ice cream was delicious. Ambiance had the loud, over the top happy and celebratory vibe going. Every 5 minutes there were birthday celebrations sung by staff. It's the kind of place that you take your family to either celebrate or just plain escape the usual. Don't expect a quiet meal or even quiet dessert here. It's gonna be loud, it's gonna be in your face, but at the end you just might catch yourself smiling- and that's not a bad thing.
(4)
Andy F.

What horrible service. Actually, it started out well. We got seated quickly, and our orders were also taken quickly. Then the pain began. after waiting an hour (and there were a lot of empty tables!), the waitress decided to give us a visit. We mentioned that we're still waiting for our lunch. She said "oh yeah, I just saw them plating it up". 15 minutes later, still nothing. she said she would check on it.. 10 minutes later, since she never came back, we walked out. We walked right past her. I even stopped to see if she wanted to charge us for our drinks. But after I go the deer in the headlights look, we decided to keep going. This is the 1st time I've ever walked out of a restaurant!
(1)
Yelena H.

Yuck is the best way I can describe it. Look, unless you are TOTALLY INTO ICE CREAM, skip it. I came here for my kids, I had a modest aspiration to eat a salad in peace while they devour whatever kids meal they get and whatever dessert they want. I ordered a BBQ chicken salad. Holy cannoly... Ok, so a mountain of fried onions atop my salad was probably just Farrel's version of the familiar staple. Push it aside, no biggie. The five strips of chicken slathered in...well...I am pretty sure it was either sweet and sour sauce or maybe watered down worst grade BBQ sauce you can get...Ok, dealing with it, want the protein... On to the actual salad. Trying to eat the heaping mountain of lettuce trying to figure out what the problem is...Oh wait...It's tossed with water. Absolutely 0 dressing. Look at the menu again- yep, should be ranch dressing. Scrutnize the salad further- nope, no dressing at all. Is the kitchen trying to tell me a need to lose a few lbs? Thanks for the hint, y'all... Waitress comes by a lot, checking if everything is OK. Yes, me saying I am done with my salad and sending all 5 lbs of it to the trash must totally be OK. I know we came here for Ice Cream. I get a dessert for kids to share, they eat about 5% of it. Trash the rest. So not worth it at all.
(1)
Erin R.

Farrell's is a fun restaurant, no doubt. We visited because my mother had eaten there years ago and wanted to check it out again! One thing I will say, is that if you want a relaxing, quiet dinner or lunch, don't go here! Haha! Farrell's is like an Americana celebration and is apparently extremely popular for birthdays because of the variety of embarrassing songs the staff will sing to you! Other than the kind of zany atmosphere, the staff was very friendly and helpful, and our food was good. The milkshakes were tasty, and the portions were good! If you need a recommendation for food, their macaroni and cheese was LEGIT! The atmosphere was fun and the food was good, but I would recommend going at lunch time, because around dinner time sometimes the line is out the door! Enjoy!
(4)
Ricardo G.

Great place for kids! They have a great staff and good portions of everything! It's also VERY noisy because there is always someone celebrating their birthday so they make a huge deal about it, which is great.
(4)
Lucia S.

I have been to this location twice. Both times, we were lucky enough to get fantastic servers who created fun, fun, fun. Food is average, but the experience is top notch. We came both occasion on off peak hours, I think it helped. I particularly liked the layout of this location. It is an open space and loved watching the open kitchen with their stacks of empty pig troughs. You do not get this at the Brea location. The servers here are really more fun. Loved seeing the zoo ambulance fly around so many times around the place before they settle down. The management is always coming by to check on satisfaction. It is appreciated when so much dollars are put out for the fun. I grew up going to Farrell's on Rosemead in the 1980's and this location does not disappoint.
(5)
Kellenne O.

Celebrating my husbands new contract we decided to splurge with the children. Have not been here since my 7 th birthday. We had to wait 45 minutes so we walked to the stores in the shopping mall. Finally they called us that a table was ready. Wow it was loud but the children enjoyed, the birthday entertainment. I had a mushroom burger which was actually really good. The children shared a banana split which the were not too crazy about, it was their first one, by the way they were eyeing my husband and I brownie they wish we could switch. My husband complained that the bathroom was dirty, so we had to go and use the one in another store.
(3)
Felix M.

Not as great as when I was a kid but hey, what is now a days? Kids loved it and that was all that mattered. Our waitress was outstanding and even showing up earlier than our reservation time was not an issue. Bottom line, we will go again.
(4)
Lauren A.

This was an interesting experience for me. On one hand, Farrell's is a bit of a nostalgic experience, with decorations reminiscent of some sort of 40's diner. My father told me he used to go here for icecream in his youth, and he is in his 60s! (sorry, dad). On the other hand, there are servers who sing loud, silly birthday songs virtually every 5-10 minutes. Like many others have said, after a while it gives you a headache. I really don't want to be a party-pooper, but I wasn't a fan of the frequent songs and loud loud loud music. The icecream was mediocre. I feel bad, because I wanted to love this place! My personal beliefs about all restaurants is that if I can make the dish/dessert at home, then there's no point of going out! The icecream tasted like grocery store icecream that they happened to scoop in a large glass cup. I would have preferred Thrifty icrecream, but that's just me. Sorry peeps. If it was all 50s vibe, then I'd like it. But for some reason, whoever decided to reopen this place felt the need to fuse 50s with Chucky cheese (minus the games and such).
(3)
Amanda H.

very fun dining experience overall. we had no wait and went on a Sunday around 1p.m. but when we were about to leave, we noticed the line racked up quickly. The place is buzzing with excitement and is very family friendly. They have a diner feel but also like an 1800 kind of political feel simultaneously. Love all the noise and good humor, and it was my roomate's birthday and they sang to him a really fun song. Overall a fun eating experience and their food is just as delicious as their desserts. Yum!
(4)
Matt M.

After reading the reviews, I went in with my expectations low and they were met. The food was bland, under-seasoned, and completely unspectacular with the exception of the truffle mac and cheese which was just gross. Service was okay, the noise really didn't bother me but my two-year-old was scared and would cling to either me or my wife when they did their schtick. The only reason I gave it two stars was for the ice cream which was okay but not worth the price or the wait. At the end of a meh meal comes the check which was far too much to return for any reason.
(2)
Brian M.

Diabetes. Farrell's is not a restaurant so much as it is a celebration of ice cream. First, most everyone there is celebrating a birthday; during the course of our dining experience, the staff burst into song at least 10 times to various birthday tunes. When I say "burst into song", I emphasize "burst"--drums beating, bells ringing, fire-alarm decibel celebration. The staff was way over the top cheerful, bordering on cartoony. The food was mediocre (though the chili was terrific), but the ice cream was way above average and when your kid is celebrating his 4th birthday, as was mine, this is the greatest place on Earth. One anecdote worth mentioning: I started this review with "diabetes" because I am pretty sure that I watched someone actually become diabetic during the course of my visit. The family seated across from us was composed of a mom and her five kids aged 5-13ish. They ordered a 4.5 pound bowl of ice cream (as was announced by the waitstaff upon service). Once the bowl was significantly consumed, the kids began mixing the half-melted ice cream into an ice cream soup. One of the kids added a touch of tabasco to the ice cream on her spoon and ate it. But what blew my mind was that after the ice cream was gone and this family was cleaning out the last remaining drops from the bowl, one of the kids actually finished off a glass of pink lemonade--as if his share of 4.5 lbs of ice cream didn't satisfy his sweet craving. As I said, it is a celebration of ice cream. If you want to celebrate ice cream, go to Farrell's.
(5)
Valerie M.

Okay, so my idea of this place prior to actually going was off.. waaaaay off. If you like high-pitched screaming, off-key singing, and balloon-popping.. this is the place for YOU. Big ups to the workers at Farrell's 'cause they deal with so many kids and we all know that kids are crazy. My favorite part HAD to be when they sang to us about the Triple Chocolate Brownie Sundae. Funniest thing ever. I swear one of the dudes laid. it. downnnn. Anyways, on to the food. If you want something non-meat, try the portabella veggie burger with garlic fries. Both were surprisingly decent in size and flavor. Definitely not a bad combo for a first-timer. And of course, you cannot leave without trying out what they're best known for.. ice cream! I had the Gold-Digger Sundae.. it's basically two scoops of butter pecan ice cream topped with butterscotch, bananas, and whipped cream. SO GOOD. You should also try the Triple Chocolate Brownie Sundae and have them sing to you.. so worth it! Overall, an interesting experience. I probably would not come back for a while. I can only take a place like this in very small doses.
(3)
Caitlin B.

I love this place, I really do. It's cheesy, loud and too happy for my senses, but going here makes me feel like I'm a kid again. Farrell's originally closed before I was born, but coming here as an adult with my son, is such a cool experience. We always get the Pigs Trough and the staff here customized it to our specifications and it was clearly way awesome. This is such an awesome place for kids and us big kids at heart.
(4)
Leobas M.

Went in on a Friday night. And my 6 year old son was served completely raw chicken fingers. By the time we realized it he ate half of one. I was very upset. Never ever will me or my family ever return to this place. I wish I could give it negative 5 stars !!!!!!!
(1)
Mary G.

I would highly recommend them for their ice cream treats. The food not so much.
(3)
Justalexio E.

as a first timer, the moment I walked in there was a bit of hesitation before walking any further. sights of sugar active kids and family, loud environment, an old type of clown-y theme with stripes theme. it's a lot to take in. over excited employees that seem thrilled to be at work. kids banging on drums and loud managers getting the crowd pumped. it was a bit weird at first but after a while you get used to the environment your in. The Food! I ordered a grown ups grilled cheese with a big fat piece of grilled chicken breast inside it and it was truly amazing. 4 types of cheeses and grilled chicken on sourdough bread has to be one the best meals with their fries and a drink. a bit pricy with some items but it's worth it. overall, it's a pretty good place to eat with friends or family. it's perfect for birthday parties and events. their ice cream is amazing. and be warned, one order of their ice cream can literally serve a party of 2 or more. Get out and come into Farrell's and have a great first experience. Kristine the waiter was a really nice and sweet waiter by the way. very considerate and helpful.
(5)
Eniluap W.

Went here for my niece's birthday! It was awesome. It is great for little kids. It's like the Disneyland of Ice cream parlors! The waiters are very friendly and entertaining. They have this loud siren that goes off every once in awhile. They also have a drumming musical number they do too. It is very loud and entertaining. I was smiling the entire time I was there. Food is ok. There is a candy store in the front. You are paying for the entertainment basically. Kids love these places
(5)
John Y.

Farrell's is GREAT fun! Great for parties if you're celebrating something... great for just dinner/dessert... Prices are average. Parking is good. Wait time... can be horrible. They definitely need to start opening "larger" locations - I mean, I'm sure they know how busy they are from previous openings - why not have the foresight to build a more accommodating place and NOT lose money from people leaving? Food is really good. Ice cream is great. And if you couldn't tell how noisy Farrell's is within 5 secs of walking in - you can't complain! (as I've seen others do so on here)
(4)
Elizabeth C.

I am absolutely mortified to write this but it needs to be addressed. My boyfriend and I decided to come here for lunch and dessert about 3 months ago. It was a quiet tuesday afternoon and there were probably five or six tables filled. We were promptly seated and after reviewing the menu, we ordered shortly after. I remember getting a chicken sandwich and I wanted chili fries but the rude waiter insisted on a salad... wtf?! We waited for a good amount of time and another waiter(or food runner) came to to table and he said, "here you are gentlemen, is there anything else I can get for you?" GENTLEMEN? I'm a lady, who is wearing a pink dress and wearing full makeup, I do however have a very short, almost buzzed hair cut. I had my mouth just hanging open in complete shock.. my boyfriend was instantly pissed. The waiter then says, "is everything okay gentlemen?" But he still looked right at me and not just once but twice he called me a man. I started to cry and I ran to the bathroom, I was humiliated. The waiter didn't even know what he did, I waited in the bathroom until my boyfriend got boxes for our food. I didn't bother talking to management because I was too embarrassed. Not only did was I rudely offered a salad instead of fries, but I was also called a man. I have never in my entire life been treated with such disrespect, I didn't even get an apology for what he did. Still to this day I am scarred from my experience there. I can hardly drive by it without cringing. I didn't bother trying the food, the service was enough for me to decide it wasn't worth it.
(1)
Darlene C.

The food was just ok, but the ice cream was good. The garlic fries were not as crispy as expected and lacking flavor. Kids love going here because of the balloon guy going around making creative things and the birthday activities everywhere...but so crowded. For such a busy environment, they really need a larger space. Not much space to walk or move your chairs.
(3)
Fern R.

This is what happened: Took Forever To Be Seated, Took Orders, Was Ignored For An Hour, Then Told It Will Be Right Out, One Hour Later They Lost Our Order...WTF!! Rude Servers, Non-Existent Manger...They Insisted No Manager On Duty & Could NOT Make A Complaint!!! Whatever!!!
(1)
Marix B.

Came back here tonight, now for a special celebration of my niece's sweet 16 and my daughter's middle-school promotion, only to be disappointed with their service...SMH. We got excited when we got there seeing no lines...what happened to all the graduates? (today was graduation day for EHS, RCS, EIS and SIS). We found out they take your name and your mobile number now so can they text you when your table is ready...I really liked that! You can head to Old Navy, Michaels or Homegoods browse and not mind the 45-minute waiting time. Finally we got our SMS...got back to Farrell's...our table not ready...SMH..."needed to bussed" we were told...another 15 minute wait...tictoctictoc... Seated finally, we only ordered garlic fries, cheesesticks, the Gibson Girl to share and Gold Digger... Unlike other people's reviews seemingly annoyed of all the hyperactivity in this place...this the reason why we went...we needed that high strung pitchy noise as we celebrate today...unfortunately, some disappointment in tonight's experience resulted to me cutting off some stars in their rating. So these are the reasons why i'm ducking stars for Farell's with this review: We told our server the occasion we're celebrating... ...but he had to ask me that at least 3 times...yet it took awhile before the crew had to sing for our table...what disappointed me was our server saying "we are all having a long night" with a sigh and a not-so-Farrell's-quality rendition of their birthday cheer. ...then I still needed to remind him about our graduate....for a not-so-hefty "hep-hep-hooray!"...not very Farrelly... ...then we asked for the balloon sculptor...we never got it ...we never got napkins, until we asked...mind you, it's difficult to get the attention of the servers here with all the craziness and activities going on... and...we never got our cheer for finishing our No.1 Gibson Girl...we are a returnee so WE KNOW we get a ribbon and a "sugar-honey-honey" cheer... Well..it's 10p, I can probably understand why our server's beat isn't uppity...so I guess it's just fair for them to expect a slightly lower tip at 10p? My 8 year old daughter said...uh-oh he will not be happy with that tip mommy..:) Or else. close at nine if these people cannot keep up a good service until 10. Actually, I should not generalize, we were actually jealous of the other tables served by a really funny Af-Am guy...he kept his rhythm up serving his guests until the time we were heading out...our server however, DO NEED, more training in customer service or maybe ICE CREAM..:) Nevertheless, we still ended up having a good time, thanx to good company, but it would've been the same good time sharing a $6.99 gallon of Edy's ice cream in the comfort of our home.
(2)
JOHN A.

Don't know why we gave this place another chance. Food was ever worse than the first time. It came out immediately and my burger was cold and fries were stale. Probably because it was pre cooked and just sitting before someone orders it. Only ate half my burger and got really sick that evening. Soda sucked too. Even the ice cream was junk. Taste like cheap ice cream. I guess if you have kids this could be a fun place for them but if you don't have any kids don't come here. The food is terrible and WAY OVERPRICED!
(1)
Jenny A.

Extremely crowded! The reviews on Yelp about this place regarding the line is true. I decided to try it out since I heard it was popular around town. Scene 1: Waiting in the line for 25 until approached by the waitress. She said it was a 30 minute wait. Scene 2: Hubby and I decided that the line was not moving, so we decided to order take out. Scene 3: Went to take out, waiter took our order right away. While waiting we bought so much candy. Waited near the small corner waiting for our food near the restrooms. Saw all the noise, balloons, cakes, fireworks on cakes, staff running around singing and banging on the drums. We started to regret going for the take out, should of stayed in the line. Scene 4: Line was moving after we waited for 1 hour for our food. They served us our take out ice cream first, then 15 minutes, our food. When we got home, our ice cream became milkshakes with a floating cherry in it. The food was okay, not the greatest. Conclusion: I don't think I'll come back again, way too over rated. It's good for huge family events, and events for the kids, but not too much for a romantic dining night. Advice: Don't order the ice cream to go, unless you like milkshakes.
(2)
Freddy R.

Farrell's Ice Cream Parlor has made its return, with the ice cream, the singing waiters and all. This place is loud. And I mean loud. Every other second someone is getting sung happy birthday to. Or the kitchen staff decides to break out in a cheerleading style and sing their version of some over-saturated pop song. Do I sound old and bitter? Maybe because I guess I am. But not completely. See, I actually enjoyed myself. As expected, there was a wait... about thirty minutes. I ordered the turkey pesto sandwich on focaccia bread with a side of fries, a water and a pickle. Sound good? It was. But I wasn't really there for the entrees. I was there for the ice cream! I ordered the two scoop Ghirardelli brownie sundae with hot fudge. Oh don't let me die yet!! Let me finish this wondrous mountain of joy before I sing my last song. Take my word for it folks, just go right in for the ice cream. Skip the meal. Forget what mommy and daddy taught you. This place is for those who want to indulge in the goodness of sweets. Because remember, you deserve it! Give me a bright red balloon and a singing quartet, I would have joined right in. This is all American fun. Farrell's is fun, for those who are seeking that kind of fun. Children and teens will fit right in. Adults? I guess if you're blessed enough to still have the kid alive and well in you, then this place is for you too.
(3)
ANONYMOUS C.

Loved this place! It's a lot of fun and the food is good. Definitely should go for your birthday. We did wait an hour but I thought was worth the wait. Just make reservations and you'll be fine. I was visiting my sister and went for my son's birthday. I wish we had one in the San Jose area!!
(4)
Sean R.

Wait time is huge. Place is half empty. Cooking staff and wait staff need to multi- task in real time.
(2)
Matt P.

I have visited this location twice in 14 months. Why the delay between visits? Well?.... Our first visit was in January 2012, when the restaurant first opened. I was extremely excited about the return of Farrell's to the area. I knew others were just as excited and the place would be busy. It certainly was. The wait to be seated was 2 hours. The table we were seated at was loose and nearly came apart from the base. The food took a long time to come and everything seemed generally disorganized. They got a pass for being newly opened. Fast forward to March 2013. We stopped in about 5 p.m. As expected the restaurant was busy and we were told it would be a 30 minute wait. We were given a pager and we hung out. Stood around is more accurate since there is no real waiting area.About 35 minutes passed and we approached the hostess stand. We were told that we were the very next party and should be seated within 5 minutes. Looking at the list I saw that we were indeed next be called. While waiting again I saw a large party entered and go straight to their seats (probably a reservation). Then I saw two large parties leave, while two other parties went in. The arriving parties turned in their pagers at the stand. We returned to the hostess stand and were told that we had already been seated. We obviously hadn't and that's when the hostess noticed she had crossed out our name. We handed her the pager and were seated immediately (50 minutes after we first arrived). We were taken to one table that was still wet, but somehow sticky and had a long hair on it. We were moved over to another table that was less wet, but still sticky. Our "super chipper" waitress greeted us right away and took drink orders. She returned with the drinks very quickly. Things were starting to look up. Food orders were placed and she was off. Another party was seated next to us and the same waitress again took drink and food orders. While we were waiting a manager stopped by the other table and visited for a moment. Almost immediately a food runner delivered steaming plates of food to the table. Their hot food was noteworthy, because I could see straight into the kitchen. I saw a hamburger (which I had ordered) sitting under the heat lamp at the very moment that the food runner was bringing out the order. We waited a little longer for our food. I could see our waitress bringing ice cream to another table, two items at a time. She could only bring two at a time, because the ice cream person wasn't filling orders very quickly. Our waitress walked past our table once and said she would check on our food. She came by a second time and again said she would check. On the that pass she returned and said that another item was being plated and the order would be right out. I could still see the same hamburger sitting under the heat lamp. We got our food and the steaming plates delivered to the other table became noteworthy again. I had ordered a swiss and mushroom burger. The top bun was warm (heat lamp), the patty was luke-warm (no direct heat) and the cheese was a previously melted, now congealed (room temperature) mass. The hold up was the macaroni and cheese, which had no heat lamp time. Ticket to table time, roughly 22 minutes. My burger spent an inordinate amount of the waiting time basking under the heat lamp (warm mayo, yummy). As for the table next to us. The staff was singing Happy Birthday and they were digging into dessert when our food finally came. When we finished, our waitress offered dessert, which I had already planned on. Before I could order my wife asked, "will it take as long as the food?" Our waitress assured us it wouldn't and placed the dessert ordered immediately and obviously said something to the ice cream person. Ice cream was delivered within minutes. The best part of the experience was sitting "ring side" to an argument between two employees. One was a host and the other had the duty of drummer-busker. What caught my attention was "host" telling "drummer" that "I hate you". They got close to each other puffed their chests, "drummer" said something, "host" said "you're literally breathing in my mouth". Before it devolved into a real fistfight, "drummer" walked away. We finished and left at 7:10 p.m. Should have waited, by then there was no line. The review should be 2 1/2 stars, somewhere between "I've experienced better" and "A-OK". Maybe I can wait another 14 months to visit. By then the tables may not be so sticky.
(2)
Diana P.

The ice cream menu options are great and the fact that they celebrate birthdays is pretty cool. Problem is the service. An hour and a half for our chili-cheese fries appetizer to arrive is too much!! Especially during our "supposed" lunch hour. It was SO disappointing. Spending more than 2 hours in an ice cream parlor is inconsiderate to those that need to return to the office.
(2)
Chris O.

Great service, great burgers and best of all terrific ice cream. They made my son feel right at home with their great service and enthusiasm. Definitely a place to bring your family and have a great experience.
(5)
G C.

my mother wanted a family friendly sort of quirky place to enjoy her birthday the noise would bother some but it's the vibe this place is however I didn't appreciate the sanitation issues of seeing employees handling the garbage with their ungloved hands and then manhandled the trash as they exited the bathroom. The wait staff was abysmally marrie's demeanor was terrible and was absolutely terrible to be told that the lemonade was freshly squeezed from a can that w
(1)
Evelyn T.

I read the reviews before coming to Farrell's on a Sunday afternoon; so I was prepared for waiting over an hour to be seated, ready to deal with crowded and angry patrons, and of course ready to view how loud the restaurant actually was. The restaurant is loud, but it wasn't a problem for me. I can see how it can be a bit shocking since they sound a siren for every special celebration, but it really is all in good fun. The balloon creations are entertaining, and so are the many songs and cheers the servers perform. Even the kitchen and seating hostesses join in on the singing. It truly is a fun place, and you should definitely celebrate something there. Aside from the entertainment, the food was oh-so-good. I was surprised at how yummy my burger was. the meat was flavorful and the garlic fries were to die for. Obviously, you can't go to an Ice Cream Parlour and not eat ice cream. the ice cream was delicious. I'll definitely be going back
(4)
ashley a.

Continued the weekend going "back down memory lane" at Farrell's ice cream parlour. How can you not love Farrell's? My dad would use Farrel's to get us out of Six flags. "Leave six flags early, and we can go to Farrell's for dinner." Heck yea!!!! LOL I love this place. I wish I could go every weekend, but it would drive Joe crazy. There's always a ton of birthdays. So there's never a dull or quiet moment. And can you believe it's just Thrifty's ice cream with Farrell's creations. Everything here is big; the burgers, sandwiches, and other food. You can definitely split your entree to make room for the real reason you come to Farrells ICE CREAM. Yeah I had to wait for an hour. But I would definitely do it again. I love this place!!!!
(5)
Will D.

All I can say about this place is that if it wasn't for the noise, it would be a five-star joint. The food is always amazing, the staff is always energetic, friendly, and helpful. ...But the noise... what the hell are you thinking when I'm sitting there with my friends/family/etc and you're banging a bass drum in their ear? I understand this is what you go to Farrell's for, but maybe I'm just there to enjoy your Triple Chocolate Brownie Sundae! Work on it, Farrell's. Please. I'd like to go more often, but I can't afford that much Tylenol.
(4)
Justin S.

I'm gonna give this an honest review. A lot of the people complain about this place. Its honestly not that bad. We waited an hour and a half to get it was only two of us. The energy inside the place was through the roof. It definitely had an old timey feel in the atmosphere. The staff are extremely energetic and friendly. The service was great our waitress and she was on top of everything. Definitely the ice cream is why people come it is really good. Now for my suggestions. If you are in a group of 8+ they recommend calling a week prior to make reservations. They have a limit on the reservations they can have an hour. I believe this is why there is a huge waits because parties of 15 expecting to walk in and sit down. This place is not for the socially awkward. If you are socially awkward don't go on your birthday and do not buy anything on the Belly Buster menu. Great place for kids. Your kids don't have to worry about being bored the party will come to them.
(4)
Kim B.

I had to go to this place three times to write a fair review... ;) Really though, it's an old school ice cream parlor with over energetic college kids doing their amp'ed up version of Coldstones madness...give 'em a break! It's loud, music and drums blaring, kids running all over. I'd give them six stars for patience and friendly service....kids aren't an easy audience. 1. Seasonal Pot O' Cold: so yummy and perfect size. It had mint chocolate chip ice cream with caramel and fudge, whipped cream, and mint thin and cherry on top. 2. Triple Chocolate Brownie Sundae: Yeah, exactly. Comes equipped with it's own theme song to the tune of "Peanut Butter and Jelly Time" complete with the whitest of white boys rapping. Loved it haha. 3. Pig Trough: Tons of ice cream. Another theme song to the tune of "Baby Got Back". Dying. 4. Mt St Helen's to Go: Build your own sundae at home! So fun. Keep in mind you're probably gonna wanna share your ice cream. The veggie mushroom burger is good. Garlic fries too! The classic candy shop is awesome, too. THE WAIT IS SO LONG.
(5)
L P.

No reservation = waiting x infinity!!! So Cal residents know, if you want to eat out on a Friday or Saturday night and don't have a reservation, you're gonna have to wait... but 3 flippin hours?? Uhhh, nooo! These hostesses must be auto programmed to say "another 45 minutes to an hour" no matter what!! So if you are feeling nostalgic and want to reminisce, give it a minute, it will pass, and then make a reservation for a few months out... If you choose to ignore my advice, prepare yourself for the following: -Bring a blanket, because it gets cold sitting outside on the non-heated patio. -Bring a chair, because there are a billion people standing around WAITING! -Bring a lantern, because while you're waiting, there is no lighting. -Bring some sort of entertainment, to keep your mind off the fact that you're getting angrier by the minute (tick, tock, one more hour)... -And my most important tip, BRING SOME FOOD to keep you from starving while you wait!! (We literally saw people eating sandwiches while waiting in line; they knew!!) Now that I've got my frustrations out, here's the good. A vibrant (to say the least) group of staff wanting to ensure that once you do get in, you have some fun. From noisy sirens, animal balloon makers, to a singing and dancing staff willing to make YOU look silly, I can honestly say that they do a great job trying to shake you outta that pissed off mood you had been feeling the previous few hours. The food was decent, the ice cream was good (when isn't it?), and overall a fun time for everyone.
(1)
Jennifer A.

This may just be the nostalgia talking but celebrating my birthday at Farrell's feels just like it did as a child. Sure the siren going off every five minutes to announce a monstrous ice cream creations arrival and drum clanging while the staff sings "Happy Birthday" with a catchy theme song for the hundredth time that evening starts to wear a little thin by the time you are paying the bill. Yet I appreciated the enthusiasm our host (Fransisco), our server (Daniel) and the rest of the staff treated my special day even though it was one hour till closing and I'm sure they were ready to go home. They still give out the free birthday sundae for the birthday boy / girl, a spiffy sticker stating its your big day which gets plastered front and center on your shirt and you of course get embarrassed by a third of the staff as they sing "Happy Birthday" to a theme song as you are perched on your seat so the whole restaurant can see you. It was a blast and I'd do it again in a heartbeat. Now to all the people complaining about the wait and the price of the meal remember that you are paying for the experience, an experience that has been MIA from So Cal for at least 10 years. Of course the wait will be long because people who grew up with Farrells have kids now and those parents want to make some great memories for their little ones before they grow up into sulky teenagers. So put asides a few hours, wear your loose fitting pants and remember what it was like to be a kid because Monday morning will be here soon enough. Just a note for Farrell's: please put up a frosted glass partition for the booths next to the host / hostess booth because it was weird trying to eat my sundae while having people waiting for a seat ogle my dessert.
(5)
Stephanie O.

I went here not knowing what to expect, and was really surprised when I got inside to see a restaurant that looked like it belonged on Main St. in Disneyland. I went on a Thursday at around 1:00. The place was packed but we were seated in less than the 20 minutes we were told. The food was alright. I had the adult grilled cheese (which I could have made at home) and my friend had a burger that she said was okay. What my main problem was was the wait time for food. There had to be at least 10 birthdays that day, and all the servers sing, which means they're not getting the food out. On top of that, the place was so loud that our server didn't hear my order correctly. After he put my food down it took a while for him to get back to us because of the singing and then longer for me to get my actual meal. I can see why families would like this place; it is a lot of fun, but I think we went at the wrong time for a quick lunch. I might go back just for desert, since they did look yummy, but after the initial madness is over.
(3)
Carrie D.

I grew up going to Farrell's so when I found out they were opening a bunch of new locations I was really, really, really, happy. There has been a Farrell's in Santa Clarita at Mountasia for a while, but honestly I have always found it a little dark and odd, and it never had the energy I remembered from the old Farrell's. Well, I have good news my friends, the new Farrell's in Rancho Cucamonga is the Farrell's of my childhood. The staff is high energy, customer focused and full of fun. There is lots of yelling, drum banging, joke telling, singing...you get the idea. I was fortunate enough to get an invite to a pre-opening VIP lunch and I have to tell you I was grinning from ear to ear during my entire meal. They have really gone over the top with the training of their staff and the attention to detail in making this Farrell's match the childhood memories I have of all the great moments I spent at Farrell's. The one thing they have improved on is the food...admittedly the old Farrell's never had good food and my family and friends only ever went for the ice cream. The menu has starters, salads, burgers, sandwiches and the same ice cream concoctions you will remember from the old menu. Here is what we had: Laredo Burger - 1/3 lb. burger, garlic roasted Anaheim chilies, pepper jack cheese, avocado, tomato, lettuce and a chipotle sauce. $10.89 Swiss Mushroom Burger - 1/3 lb. burger, lettuce, pickle,tomato, sautÃ©ed mushrooms, onions, Swiss cheese and mayo. $10.69 ( I added bacon for an extra 99 cents) Grown up mac and 4 Cheese - cheddar, American, mozzarella and smoked gouda cheeses with white truffle oil, with a toasted parmesan crust which we substituted for the fries with one of our burgers for $3.29 Caramel nugget sundae - Caramel and almonds under vanilla ice cream, hot fudge, Spanish peanuts, chocolate ice cream, more vanilla ice cream, whipped cream, nuts and a cherry. $6.89 Mocha nut - chocolate, butter pecan, and coffee ice cream, with coffee, chocolate and butterscotch toppings, whipped cream, peanuts, almonds, and a cherry. $7.49 The burgers were good, not great and served on an onion roll. I opted to add chili to my fries for an additional 99 cents and they were good, but again not great. The food is certainly better than the Farrell's of old, and certainly not bad, and the portions are very generous. The reason to come here, however, is clearly the ice cream and the atmosphere. We liked the Mocha nut sundae best but both sundaes were yummy, and again the portions were generous. Our server Preston and all of the other servers were friendly, attentive, and excited to be working at Farrell's...which in turn made me and all of the other customers very excited to be at Farrell's. The entire experience made me very happy and brought back so many memories...I can't wait to go back!
(5)
Kursten O.

My family had the opportunity to return to Farrell's this past Friday night. They certainly have made some progress since our last visit! The line to get in was just as long, but they have tweaked the system to, in my opinon, are more fair and reasonable one. Parties over under 6 now stand in line rather than waiting for their name to be called. Larger parties give their name and hang around. This requires the smaller parties to remain on the premises rather than leave and return at the estimated time. From my restaurant experience, I know that often the quoted time is much higer than the actual. The service was much improved from our last visit, due in part to the ongoing training that is being provided to the staff. Amber Jo was attentive and friendly. Our food came out accurately, promptly and at the correct temperature. My only beefs with Farrells at this point are the long wait, which they have no control over, and the price vs. quality of the food.
(3)
Emily C.

I may be about to anger people who remember Farrell's fondly. I'm not sorry! Go to the restaurant and see for yourself. I attended a grand opening event at Farrell's with a party who used to go to Farrel's as kids, so I will be quoting one of them at the end of the review. The food was standard Applebees fare. (Mediocre.) It was also overpriced, but I guess that's normal for this part of town. The ice cream was a disappointment! I thought this place was famous for the ice cream but it was just a mildly-impressive sundae. Granted, I'm not sure where else I could get an impressive sundae if I wanted one, so this may technically make Farrell's the best place in town for a sundae, but there's always Baskin Robbins. Farrell's used to have ACTUAL PIGS TROUGHS for their sundae of that name and they would vary the size of it depending on how many people would be ordering it. Now it's just the name of the dish with a ritual attached-- Doesn't amount to much more than a fad. The servers are a bunch of energetic youngsters (god that makes me sound old) who yell dumb jokes to each other across the room, make a fuss for every celebration (your child is potty-trained!!!), and have loud drums and whistles. They are generally there to bring your food, involve you in rituals when you finish one of their jumbo sundaes, and be hyper about the whole thing. It's your basic Disneyland happy-fun-time-making-memories-family-friendly experience with costumes and everything. So to sum up. TOO LOUD. Gimmicky. Mediocre food. And the ice cream, which used to be the draw, is now the "draw"-- scare quotes indicating they'll use it to attract old customers but they aren't going to use it to retain new customers. Quote of the night from my friend with fond Farrell's memories: "I WILL NEVER COME BACK HERE." (He said it in caps not only because he was saying it firmly, but because he was yelling over the siren announcing YET ANOTHER celebration.)
(2)
Amy S.

Had a blast! Went early on a Tuesday night.. About 6. Had zero wait, servers were attentive and food service was fast. No complaints. Yes, it's very loud.. No conversations at all. Besides.. Who goes to Farrell's for the conversation anyway?? :)
(5)
Marcela M.

Bad service, bad food. Ants in drinks. Took forever. Won't be back. By the way, it was empty. No excuse!
(1)
Jeff R.

I enjoy visiting although I feel it was much more exciting as a child. It had more magic. It's very generic and ridiculously loud. Last visit a congregation of employees spent my entire visit screwing around yapping a short distance from our table. There wasn't anything spectacular about the food besides their inflated prices. If you're looking for a hamburger you're better off going to In-N-Out or Five Guys. I don't know if I'll ever be back.
(3)
Channel W.

The food wasn't as good as the ice cream.. All about the ice cream here I wouldn't worry about the rest of the menu.. Prices are somewhat high but reasonable for the atmosphere personally I'd stick to coldstones.
(3)
Joy K.

Fun fun fun!!! First timer... here for my daughters birthday celebration as a family dinner and all 24 of us had a great time. The food was wonderful, the desert in itself was a show and the service was phenomenal! They assisted us in every way imaginable, was friendly, funny, entertaining all while keeping all of our needs met! Great job and we will definitely be back! Wish I would have remembered everyone's name that assisted us to give them credit but as I was hosting a group of 24... I simply forgot. They were amazing though!
(5)
Raul P.

Waited nearly ten minutes for our waitress to come and get our order. She eas too busy singing away.. Then another 7 minutes to get our Ice cream. My root beer float was the last thing given. How does that take longer to make then a sundae. Terrible service
(1)
Katy R.

Thomas is hilarious! He and Ashley made my husband a special bunny delight Sunday for Easter today! So much ice cream!!! And they made my twin n mines bday very special!
(5)
Danielle J.

I really like this location. We've been to Farrell's quite a few times and this has been an awesome trip for the kids. Our server Thomas is the BEST! Full of energy even at 10 o'clock at night. Entertaining the kids he has the bomb songs to make you want to bust a move. Lol! Seriously the best experience at Farrell's yet. Even through all of the entertainment the service he provided was not affected at all. Still got all of our orders right, the wait wasn't long and he was on top of refills, etc. just a great night. We even saw a sundae eating contest between one of the managers and a patron. Awesomeness! Thanks to Thomas and the Rancho staff! We had a great night.
(5)
Mario L.

My daughter's Girl Scout Troop went to Farrell's yesterday to celebrate the cookie money they had raised during cookie sales. And we had a great time. The ice cream is always amazing at any Farrell's (let alone just this one) but the food was a surprise because it was just as amazing as the ice cream. But the real treat of the day was our server, Josh, who went out of his way to come over to our table and tell the kids jokes, and to talk to them, and to give them riddles and word puzzles for them to solve. He came over to our table every 15 minutes or so and he gave the kids tons of personal attention, and he basically turned a fun meal into something much more memorable. We would like to thank Josh for the time he spent making sure we all had a great time at Farrell's yesterday. Farrell's is one of the few places out there where the staff and the servers can really make a difference.
(5)
Camille B.

The experience was probably only as great as it was because of our server Josh. And the ice cream was onnnn pointtttt! Coming back for sure!
(5)
Bobby L.

We went there at 3:00 pm on Friday, June 5th. Not busy. There appeared to be adequate staffing. I ordered the Adult Grilled Cheese sandwich. It arrived promptly but it was under cooked. The bread was barely toasted and the cheese not even slightly melted. The Truffle Fries were not my cup of tea and; should I return, next time I'll ask for regular french fries. The real problem was that the requested medium well-done cheese burger my companion ordered was so under cooked as to be blood red. A potential health hazard when serving ground beef. We asked that it be returned to be properly cooked and did not see it again for over 30 minutes! We asked our server several time about how much longer it would take to get his meal and were repeatedly told "just a few more seconds...they've just put the cheese on it." Really?! By the time my companion got his meal, I'd already finished mine. The casual; off-handed way in which both the rare hamburger issue was dealt with and the general attitude of our server was disappointing. Do not refer to me as "dude", "bro", "chief", "boss" etc. We are not life-long friends (and after a dining experience such as this) it is unlikely we ever will be.
(1)
Trevor W.

Fun environment, lots of singing and dancing for birthdays. Lots of energy, prepare to be embarrassed if it's your special day! Candy shop while you wait, ice cream and beer on tap. Prepare for a unique experience if you come here.
(4)
Joanne W.

This is a cool place to go to once in awhile or if it's for a special occasion. Because honestly, this place is LOUD. Be aware! Obviously people come here for celebrations, birthdays, etc so whenever it was someone's birthday or first time, this loud alarm sound goes off, the whole crew bring drums, etc and start up a huge thing. (Basically bringing all attention to you haha) I wasn't aware of this, but they actually had food! This whole time I thought they only served ice cream and sundaes lol. But anyways, they do have a wide variety of food ranging from burgers, sandwiches, salads, to pizza, appetizers and all sorts of desserts. There's a whole page on the menu dedicated to sundaes/ice cream! Their menu is pretty cute, as it's a newspaper style, very fitting to the restaurant. I did have a good time here but I probably won't be back just because it was SO loud and quite distracting as every 5 minutes was a big show because of a birthday or something. But I'm sure it's fun for the kids and family~
(3)
Gabrielle A.

For my first time I was definitely impressed by the characters that you see in this place! I also love the songs they sing, each one is different, their Miley Cirus Virus is one of my favorite name callings! The dessert was delicious, shared the Pig Trough was more than enough to share and even had a lot left, ordered a side brownie that was delicious!
(5)
Toka H.

Our first Farrell's experience was at Buena Park. That place totally rocked! So because I had such a great experience there, I was hoping for something similar BUT the enthusiasm of the staff could be amped up a little. So that's the reason for 4 stars. Food and ice cream was great. I had philly cheese steak. It made a great left over too! I had ice cream nachos and it was a lot for 1 person to finish but it was still great!! Food wise I had nothing to complain about. Like I said, staff could be more "fun".
(4)
Kristine L.

This place is an introverts worst nightmare. It's a great place to celebrate birthdays because they will sing to you in the most creative way possible. The food is alright. Most people go for the ice cream, unfortunately when I received my ice cream it was pretty much melted and a soupy mess. Our waiter was nice; however, we paid our bill with a gift card and instead of processing our bill, our waiter decided to sit down with another table and go over the menu with them for each item. When we tried to leave, he had to awkwardly flag us down to make sure we had enough money to pay for the bill. This place is great if you like loud, obnoxious, and awkward moments. Overpriced ice cream, but it comes with the entertaining staff.
(3)
Doug S.

I went to Farrell's for Mother's Day and, like always, was greeted with a smile and a feeling the joy of all of the people that work there. My girlfriend and 2 kids only came in for ice cream as a simple dessert, and we were presented with a couple of great suggestions from Heather, our server. She brought up the chocolate coke, in which my girlfriend is now a fan and will forever order when she comes in. But secondly, she explained that a pickle shot was in order for Mother's Day. There were 4 workers that joined in and took the shot with her, and again, immortalizing a suggestion for her consumption when she next comes in. The ice cream was top notch. The only mistake that we had was with my daughter's ice cream. She ordered a scoop of chocolate and they brought out vanilla. This was quickly remedied and she was presented with her chocolate scoop within minutes. Heather was great at making sure to correct any mistakes and make us feel as if we were well taken care of. I hope she is my server next time we come in! It makes your dessert taste even sweeter when you have great people take care of you.
(4)
Allyson C.

Thomas made my daughters birthday extra special with all of his magic tricks. He kept us all laughing the whole time. We're definitely asking for Thomas the next time we come in!!! Thank you Thomas!!!!
(5)
Yuri C.

it was a lot of fun. so lively in here! every corner of the parlor was celebrating someone's birthday! the blat sandwich was huge and yummy. it was a blt with avocado, basically. make sure you share that plate so you have room for dessert. there is a super big page listed with malts, shakes, sundaes, ice cream scoops, towers of ice cream for 40 people, banana splits, and more. it's like a fat kid's paradise. service was good. biggest gripe is that they were out of their farrell hats, but there were signs that they sold them every where...
(4)
David S.

Not really into these kind of places, personally, but the energy is definitely up there. Portions are filling, so I would say that they match up with the high prices. Definitely would not be my first choice to go on a regular day. Maybe if it was someone's birthday I'd go...service is not too great, but it's understandable why, it's because they're so busy.
(2)
John G.

We were in Rancho Cucamonga for a Baseball tourney. We decided to come to Ferrels for one of the boys bday. A lot of the parents had memories of coming to Ferrels for there bdays back in the day in San Jose. We all live in the Bay Area. We had a great time. We had a party of 30 and the service was great!!! Thanks to Thomas our waiter for making CJ's bday a great one. Hope to come back soon!
(5)
Gus R.

So much fun! Kids had a great time! Wonderful staff. Thomas was especially very funny and talented! Thanks for making our kids' birthdays so memorable!!!
(5)
Jennifer R.

Great place for families or friends to celebrate birthdays or just stop by at any time. The food is delicious, dessert is mouth watering, and the service is outstanding.
(5)
Christopher H.

Came here for my nephews birthday. I was turned off by the wait. 45 minutes wait. But they made up for it with great service once we where seated
(5)
Jasmine R.

Came here for my niece's birthday, and it was great. My burger was juicy and the fries were good. The birthday songs are always different. And the ice cream was fantastic. Our waitress, Hailey, was so sweet. She was attentive, great with my niece, and went above and beyond.
(5)
Angel A.

Great place to go to celebrate birthdays! They go all out! Very entertaining for the kids and the adults and the ice cream is excellent! Friendly service too! I have always loved going here as a kid. I am so glad that they have brought these places back! Great memories!
(4)
Angelique F.

Best place to go to if you'd like to have fun!! Entertainment with great wait staff that are talented in singing & acting. Fabulous!! I turned a big milestone bday and it was the perfect spot!! Loved every minute and would recommend going. Food was great!!
(5)
Maria A.

It gets a star for ambiance. We live in Los Angeles, I have heard how great this place is, not so much for the food but for the ice cream. I love me some ice cream. I'm not reviewing the food because it never came. We came in on a Monday and it was a 20 min. Wait and it wasn't that busy. That should have been a clear sign of the type of service they provide. After waiting a solid 20 minutes after placing our order, I'm sure it was more like 30 minutes, my fiancÃ© and I noticed that groups that came in after us and were already eating. We asked someone to check on our food. Our server came over and says to us, "totally my fault, I lost your order, would you like to place it again?" No thank you, we will hit a drive thru. Ughh so disappointed, I really wanted ice cream I guess I'll take myself back to Rite aid.
(1)
Sage W.

Thomas was awesome! He made sure that my sister had an great time on her birthday. I recommend getting the ice cream volcano for birthday parties. It easily feeds 10 adults.
(5)
Lisa P.

Our family went to the Rancho Cucamonga location on a Tuesday night around 5:00 - early on purpose because we're a family of 10 and didn't want to wait a long time to be seated. We got in right away. Our server was Thomas and he was fantastic! Funny, personable, and (he let us know) the only server in the company that does magic tricks. While we waited for our food, he spent a lot of time with us because he didn't have other tables yet. He did card tricks that were really pretty cool and even engaged our 3 and 5 year olds by letting them cut the deck and hold cards. He even did a fabulous job of remembering all the kids' names - and with 8, that's something I can't even remember on some days! The food: surprisingly delicious. We enjoyed a BBQ bacon burger that was juicy and tender, the fish tacos were fresh and had a good sized piece of fish in each. A couple of kids got the Philly cheesesteak which they said was good, but they weren't raving about it. Two boys got the All American burger and it was gone before I could even ask them how it was. The kids menu food was pretty good, too. We nibbled a kid's pizza and it was tasty, not the usual bland piece of gummy dough and gross sauce that we're used to receiving at other restaurants. My husband is a big fan of their chili fries - big waffle cut potatoes, good chili, melting cheese - mmmm good! This was our second visit to this Farrell's location. The first time, we had a party of 50 and one waiter - and that waiter, I wish I remembered his name - took care of us in rapid time, too! He never missed an empty drink or a dropped fork. So, let's see, really good food, super attentive and friendly service, and fun for the kids. That's what it's all about if you're heading to Farrell's, right?
(5)
Arturo L.

Took my niece and nephew and they had a blast. Great environment for kids. Staff always have a smile. Staff always speak loudly and clearly, extremely friendly. The kids had a blast. :)
(5)
Unkl V.

Don't order the grown up Mac and 4 cheese It was nasty and seriously where is the cheese ?????
(1)
Daniel M.

Was a pretty good time for my son who turned 10. I wasn't expecting the greatest food so wasn't disappointed there. The desserts took forever but were tasty. They should consider hiring more cleaning staff. The bathroom was disgusting. Smelled like they cleaned the place with piss.
(3)
Frances T.

We took my daughter here for her bday. We all enjoyed it! First timers:) I ordered the portabello mushroom burger-excellent! My husband ordered the pesto turkey sandwich, which he loved! I had their fudge with peanut butter sundae (or some combo like that), it was super good. The atmosphere was fun and energetic, perfect for a 6year old:) our waiter was super sweet and attentive. Great customer service! Negatives: -the instruments for singing bday songs were intense and a bit too loud. My 1year old niece and daughter weren't too happy. -wait time is looooong. Try making reservations online! -I don't like their candy shop. the candy shop has cheap quality merchandise and candy that cost an arm and a leg!
(4)
who k.

So I came here with my husband and grandma. Quick to sit down. 10 mins. We were asked 3 different times if we were celebrating something( a bit excessive ) as we were not we wanted a quick bite to eat. Everything seemed alright. I ordered an adult grilled cheese with bacon and garlic fries. Yet a buffalo sand which was rang in (which was proved right on the check ) and was brought out. So I sent it back waited 5 mins and was brought my grilled cheese. With truffle fries which I cannot Stand and my overall reason for my 2 stars was the food runner. I asked if those were the garlic fries and He said If that's what you ordered than that's them. Yet come to find out. They weren't. Our server did fix the issue but thank goodness I wasn't allergic to truffle oil. Sandwich was good fries were excellent. Took about 10 mins to get and process our check. Which I realized was still charged for the buffalo sandwich which is 3 dollars more. He did fix it with no problem but it was principle. And that took more time to fix. Also I think I heard that alarm way too many times. Dj you were a great server paid well attention to us. Fixed my sandwich without question. Thank you for that I will come back when it's my birthday. I appreciate your service very much.
(3)
Eliza G.

We waited almost an hour and a half. When they said it was a 15 minute wait. It wasn't even a busy day. My grandmother is diabetic so she was definitely trying her best to be patient. I understand if they said 15 minute wait and it had to be 30 minutes but no it was an hour and a half. The hostess were not welcoming. When we got seated , our waitress was horrible. She sat my family and I somewhere we couldn't even fit. I promise you, she threw the menus on the table, one of them hit my cousin. The waitress spilled the waters on our table. She was not welcoming. She had an attitude. On the bright side, one of the mangers offered a free shirt which was always kind but it is just upsetting to see workers like the one I saw at a Farrell's. Farrell's should be a happy place to experience a good time but it wasn't and it was sad my grandmother , sister and cousin didn't get the same experience I got in Brea.
(2)
Aanaca D.

We had my son's 2nd birthday here. making reservations was easy peasy. We had a party of 20 & got seated immediately. However, we were not greeted by a server or anyone for that matter for 30 minutes. So we did not have drinks or anything! We had to notify the hostess and right after someone came over. They were very understandable and apologetic and had told us that all soft drinks and appetizers were on them. I thought that was super sweet. from then on our service was great! They food was average. And we ordered the "zoo" which is like 40 scoops of ice cream! soooo cool, But by the time it was delivered it was no joke melted. so we had liquid ice cream, no bueno. will we come here again? yes. but probably never again for a large party.
(4)
Jasmine And Alyssa M.

This place is a circus. There are people in all kinds of uniforms and are so welcoming! The menu was great filled with so many options for ice cream desserts. We had the pig one but I don't remember what it was called. It's a ginormous banana split and was so good. The ice cream could maybe be less icy and more creamy but the presentation was nice and the favors went well. When you finish it the workers sing to you and it was definitely a great date spot!
(4)
Stephanie T.

Thomas is literally the coolest dude ever. He does magic tricks and he is literally awesome. I love the atmosphere and the food is pretty good. I had the aloha burger and it was delicious. :)
(5)
Dianne A.

SLOW..... 50 mins for a beef sandwich and a salad. Server came back once to say it was ordered. Other people getting service and their food we can't even get a water refill. People are pouring in this is crazy. No food in almost an hour and waiter in over 30 mins.
(1)
Vanessa S.

Got the old fashion sundae. Was good, but the service kinda sucked. We just ordered ice cream all around. A total of 3 all together. Not sure if it was the server Andreas fault. But I know I will not come again if I am looking to have a quick sweet treat. If you have an hour to spend on a non busy day then be there guest.
(2)
Daryl A.

Place is terrible. Had reservations for 7:30 and we're still standing around waiting for a table at 7:55. Last time I was here, the wait wasn't this bad but the food was. I'll never come here again. Finally seated at 8pm; booths are ripped apart and patched with black duct tape. What a joke.
(1)
Jason L.

Server Josh was great! Food was awesome, gotta try the fried pickles. Finished off with whipped peanut butter, bananas, and vanilla ice cream over a warm brownie. Worth the three workouts it will take to work this one off! Josh made the experience super special for my daughter's elementary promotion celebration with his charm.
(5)
Tanya B.

I had an awesome experience with a gentlemen named Daniel the server he made my experience great I will definitely be back he not only entertained my kids but his Service was fast and he was very friendly
(5)
Jeanine M.

Celebrated my birthday tonight at Ferrels!! Had buffalo chicken sand!!! Was great!!! Had the best service w Adam and his side kick Thomas!!! Thanks guys for an entertaining evening!!!!
(5)
Sara B.

I was torn between 2 stars and 3. This place gets three stars just for atmosphere and dessert. The service the last two times I have gone has been so slow and not attentive at all. I'm pretty low maintenance at restaurants but please pay attention to drink levels and when the table is just looking around bored for 10 minutes waiting for the check. I even saw another waiter go and tell our waiter that we needed something. He came over and I asked for more water then he got side tracked and "remembered" when I made eye contact a few minutes later. Mind you, this isn't a busy weekend just an early Thursday dinner with my kiddos. He was chit chatting and just oblivious to us. Now for the food... They need a major menu overhaul. There is nothing that is somewhat healthy other than an almost $6 side salad with iceberg lettuce. I mean if I'm going to indulge in dessert I don't want a complete bellyache plus people are much more health conscious these days so they should definitely add some healthier options. The desserts are awesome! I do love that they serve good ol' Thrifty ice cream. The ice cream nachos are amazing. I think I'll just stick to desserts if/when I go back.
(3)
Amanda C.

It was my sons big 10'th birthday and we decided to have dinner at Farrells in Rancho Cucamonga. There was a lot of us, about 15 of us. Luckily our server was Thomas who was EXCELLENT!! Extremely humorous and talented. Our whole family was entertained for a whole two hours straight while we all ate our yummy meals. My son really enjoyed his birthday dinner, all the songs, all the magic tricks and he will never forget it. Thomas should definitely be in the entertainment business!!
(4)
David S.

Celebrated my daughters birthday here today. She loved it. Great servers, great food, great songs, and clean. We will definitely be back, thanks for a great experience
(4)
Gizelle C.

Thomas was the best server we ever had! Food was good except they kept putting mayo on my friends burger when she didn't ask for it. But overall it was a great time like always!
(5)
Michael L.

WOW !!! Over 40 minute plus wait and that was on a non-busy day. The sad thing was everyone was just ordering TWO scoops of ice cream each. Sorry Farrell's this was totally unexceptionable and very embarrassing for guest that were brought there. I hate to see if dinner had been ordered...
(1)
Jody K.

Thomas is awesome! The ice cream is great, but Thomas made it extra special. I'd come here again just for him.
(5)
Dean L.

We go here and Valencia often. Always a fantastic experience. Food is never a disappointment. Kids love it too.
(5)
Mike W.

We went here last Saturday for lunch. Got there at 11am so there was no wait. Our waiter Ervin was great took very good care of us. The hostess was not very welcoming I don't remembered her name. My wife and daughter split a Philly cheesesteak sandwich. They said it was good just needed more cheese. I got the chili cheese waffle fries. They looked pretty good but lacked flavor. The chili was awful. Order these only if you don't have any taste buds. Our waiter took them off our check no problem. We got desert. My daughter had a Moca Nut sundae which she loved, my wife hade a caramel sundae she said the caramel wasn't very good and I had a single scoop of vanilla with strawberry sauce which was pretty good. Not sure if we will return though.
(2)
Thom C.

Frank did an amazing job tonight - made my daughters 11th bday special - great energy and friendly service
(5)
Mike H.

I came here the other day, Thomas helped us and was so awesome!! Impeccable service start to finish and very engaging, I would totally come back here. Delicious ice cream with so many options they have something for everyone.
(5)
Nancy N.

Came here for lunch with my kids in a Sunday. I thought It would be really busy but it wasn't. It was really big inside. The service was great . I ordered the truffle burger and it was really good. My kids. Both ordered the kids Mac n cheese and it looked like it came out of the Kraft Mac and cheese box. . Not what I was expecting. For a place that can make TRUFFLE burgers I would think that they would have better Mac n cheese for the kids. They didn't even like it. I didn't even wanna take the left overs home. The chillen fries were pretty good. Overall the service was great. The food was good just don't order the Mac n cheese for your kids. Eh.
(3)
Stefanie C.

Farrell's is a fun experience and a must-see but it is NOT worth the wait, especially if you have a big group. Even making reservations can include a wait that feels like forever. Perhaps coming during the week at an odd time will eliminate such frustrations. Cutting to the chase, all of the food from the burgers to the ice cream is nothing special. Farrell's is popular because of how long it has been around and how friendly the staff members are... which is a huge plus! And of course the fact that everyone sings to you when it's your birthday... or not your birthday and you are the unfortunate friend that everyone wants to surprise. Props to Farrell's for always handling such a huge volume of customers, but this place is just not for me.
(2)
Cynthia C.

I absolutely LOVE LOVE Farell's!! Chilli cheese fries are to die for and just about everything that our party had for dinner. I cannot wait to go back -- our server, Heather was phenomenal!!! Heather was very helpful on what menu items were popular and she was quick with bringing us ranch (we LOOOOVE ranch!!!). If you ever go to this location, be sure to ask for Heather to be your server -- she will not disappoint! :)
(5)
Tim C.

Went in to get ice cream on a Thursday afternoon. Half of the tables had customers. The other half were empty. I counted 8 servers. The wait to be seated was 30 minutes. A server made an appearance at our table at 6 minutes after being seated. We ordered 2 drinks and 2 ice cream sundaes. After 6 more minutes the drinks were delivered to the table. 25 minutes after ordering the 2 ice cream sundaes made it to the table. My son had ordered the Triple Chocolate Brownie that was described on the menu as "warm, chewy, freshly baked" brownies. It was none of the three. My Banana Royale had stringy bananas and cold hot fudge. We will not be returning to Farrell's.
(1)
Carol O.

I came here mainly for some snacks and ice cream and Farrell's met those expectations. One of the most unique things about this parlour is that they have lactose free ice cream and sugar free ice cream! I've never seen this elsewhere and I was pretty excited that they had the lactose free option since I can't tolerate a ton of dairy. I liked how they have the option to custom build your own ice cream with a nice selection of toppings and sauces. I ended up just getting a double scoop of vanilla lactose free ice cream and coffee with diced almonds. I wanted to get a fresh waffle cone too but they ran out :( Both flavors were delicious! I couldn't even tell that the ice cream was lactose free. The coffee flavor was pretty strong but I like the taste of coffee so I didn't mind. Also got the hill of garlic fries. This hill had REAL garlic which made it taste pretty yummy! Many people have said that their service was subpar but mine was superb! The waitress was attentive and friendly. Our orders came out pretty quick too. The atmosphere is great for families. If you are here for a special occasion, the staff makes you feel pretty special. For instances, if it's your birthday, a team of people come out with drums and sing for you. For on-lookers and older people with no kids, it can get a little bit annoying. They make a loud, annoying noise to signify that there is a birthday or a special occasion. Must have went off about 10 times when I was there. Aside from that, it's a cute, fun place for the family.
(4)
Denise C.

Had a wonderful time! From the wait staff to the manager they sure kept it festive. Looking forward to our next visit to get ice cream wasted.
(5)
Melissa D.

Been here a few times but this time will be the last. We had a large party of 25 just for ice cream and it took over an hour to receive it. Take in account there was only 15 other people in the entire restaurant. Took over 20 minutes to get drinks... (water). No refills were ever given. We approached the manager asking when our ice cream would be there and he said they were working on it. Complained to waitress and she was like oh sorry. Not professional at all. Bill was $197 just for ice cream and it was already partially melted by the time it was brought out! They offered nothing but meaningless sorrys. I'm not sure the manager or employees take their job seriously. They had time to sit down and watch one of their employees eat a ice cream because he made a mistake. We were celebrating a birthday but next time we will choose a more attentive restaurant who wants to make their customers happy.
(1)
C. C.

Worst experience at any of the Farrells...Waittress lacked any type of customer service skills...She messed up several times and never once apologized... Just said " it's unfortunate there was some confusion" which there was none... she clearly messed up and had no accountability...A lot of coaching and Customer Service skills should be embodied in these young people's training. Worst experience ever! I had to just walk out!!!
(1)
Michelle M.

The best time to go is Sunday late morning before the lunch rush. That way you can catch your wait staff before they get overwhelmed in singing Happy Birthday to almost every table. Don't get me wrong-- them singing Happy Birthday (in various iterations) is one of my favorite things here. The food is good and massive. The burger is huge and could be split between two people. The shoe-string fried onions are good-- nice and light. I used a coupon for my free sundae to top off my meal. I love the candy shop in the front-- cute, hard-to-find candies sold here.
(4)
D I.

When I was invited here I had no idea what I was gonna get. This place is a Funhouse with a restaurant theme! lol jk its an old timey kinda ice cream parlor...parlour...sorry were fancy...what can I say. This place was great! came here with the whole gang and everyone loved it. The food was pretty good. The wife got the old McFarrell burger which was awesome. Meat (1/2 lb.) was cooked medium rare as asked, the awesome bacon and egg stood out and worked great together. I, as always, had to get the most outrageous thing on the menu. That just happened to be the, wait for it!, Gatronomicaldelicatessenepicurian's delight! (yes all one word.) And what can I say, it was a mouthful in every sense. That thing had the works! turkey, ham and corned beef!!! and the carnival barker, jk waiter let EVERYONE in the restaurant how great my sammich was as he brought it out to me. Well needless to say I only got thru half of it before I packed it to go. It is very loud and EVERYTHING is a song, I almost felt like it was a musical. They do have some funny ones though and it was very entertaining. This place is EXCELLENT for kids. Although, I do have to mention that they at random times before they burst into song and dance they blare this LOUD horn that scared the Gerber outta my 8 mo. girl. She kinda got used to it towards the end but it would still startle her every time. Finished it all up with an pretty good and huge banana split and we were set! The staff was lively, funny but not over bearing. To add to the Funhouse feel, Half way thru our meal my daughter got a hold of a cup and spilled it everywhere... outta nowhere (within seconds) some dude just pops up and wipes the whole thing up... I, for a second thought he was under out table the whole time lol very oompa loompa-ish. Overall though the food is good but one really comes for the over the top atmosphere and ice cream. Great service BTW.
(4)
Joana F.

I have been meaning to visit this place since it opened, but had yet to find an opportunity to do so. Fortunately for me, my cousin decided to invite me out for ice cream and chose this place to take me, of all places. I was thrilled! We get there, and immediately I am impressed by the fun carnival-like decor and atmosphere. It seriously felt as though we had just walked into a circus. As you walk in, there is a lovely candy shop to your left, that adds to the fun. We were sat immediately on a busy Sunday night, which was nice. Most of the people there were families celebrating a child's birthday, etc. Definitely a great place for the kiddos. They have a balloon artist going around selling various balloon hats, etc. to the children, which seemed like a great treat for the kids. My cousin and I were there for dessert, so I can't speak for the food on their menu, which is also offered. The newspaper menus were like nothing I'd seen before! We went ahead and ordered the Ice Cream Nachos which came with 3 scoops of Ice Cream (Mint n' Chip, Chocolate Malted Crunch, & Vanilla) surrounded by waffle cone chips, and topped with whipped cream, blueberries, and caramel! It was delicious, nothing exceptionally spectacular, but definitely worth a return visit and priced reasonably at $8.95. My cousin and I shared this plate, and it was plenty for the both of us. Our waitress was nice enough, although I felt it took a bit long to get our dessert. During our visit, we enjoyed several spirited birthday songs by the restaurant's crew and they even did a lap around the restaurant with a huge bowl of ice cream while sirens went off. All-in-all, an entertaining and fun way to have ice cream! I will definitely be returning here.
(4)
Heather C.

Came here to celebrate my son's 8th birthday and I was very impressed with our server Thomas. He was totally entertaining, attentive and hilarious! He handled our party of 25 all by himself with ease!
(5)
Hungry G.

Came here on a Saturday evening, lighting fast service...they brought the food for 20 in about 15 minutes, couldn't believe it. I came extremely hungry but the Laredo burger took care of me. Really fun place also , they had a whip cream challenge for kids and adults. Happy birthday songs where awesome...with drums rolls. Bottom line----bring the family, brings the kids, don't bring your high maintenance girl that requires wine and dine.
(4)
Kevin D.

The food is great. I had the slider burgers and they were cooked great. The ice cream also lives up to its world famous name. The atmosphere is fun but incredibly loud. Drums, alarms, loud singing and banging. I have a 1 month old who was with me and she hated the noise. She finally fell asleep and a woman with a drum walked by banging it and woke her up. Service was great and the waiter was very professional. Our server was Daniel. He deserves a promotion for professionalism and customer service. I'll be back for more.
(4)
Veronica S.

We came here for my nephews birthday and he had a blast. The food was ok, our waitress Heather was great. She was on top of everything, we didn't have to ask for anything. After eating the staff brought my nephew an ice cream Sunday and sang him a special birthday song while banging drums. The kids really get excited for this. We left stuffed and happy. I am definitely bringing my kids here again.
(5)
Andrew M.

This place is the absolute worst. Wait time is outrageous but even worse is the food. It's on par with eating from a box of expired canned food warmed with heat lamps. Chili dog with Cesar salad. I'd give it a modest 0/10. All for the outrageous price of $8.99. Smh. Why are there so many people here? Do people really like this place or are they first timers? Run from this place. It's loud. It's filled with terrible singers and the food is outright atrocious Not trying to be negative. It's just an unbiased review of a place that I dined at.
(1)
Jasmine T.

THOMAS was the best server ever! He was so friendly, very nice, and offered great service!!!
(5)
Basulto M.

It was my first time there with my family. My kids are all different ages, and they enjoyed it! Our server Josh was very entertaining and good with kids :) they enjoyed all the jokes while my toddler was in awe of the singing going on Can't wait to go back!
(5)
Adriana A.

Came here today for my daughters 4th birthday. Had the pleasure of having thomas as our server. He was beyond amazing. He was on top of everything and made both of my girls feel special. Especially the birthday girl. Would definitely recommend this place and server.
(5)
Celina V.

Great place for the family, celebrating the kids birthdays are the best experience ever.
(5)
Priya D.

The ice cream and ambiance were great. They wrote me a song and everything! P.S. Thomas rocks - he even did magic for us!
(5)
Maria T.

Heather, was an excellent server. Very sweet and nice. She wished a great happy birthday to my baby George he was totally excited.
(5)
Princess C.

Had an AWESOME time at Farrell's with the family my waiter Thomas was so amazing.... I would definitely go back there again
(5)
Dita B.

Thomas was wonderful with my nieces birthday show. Nour had a wonderful time. She figured out your chocolate trick! Thank you for a wonderful time!!!
(5)
Kaitlyn A.

Josh was our server and he was awesome. Remembered us from last time and told us his best terrible jokes! 10/10 would go again (and definitely will!)
(5)
BobNestaMarley N.

Big Thank you to our waiter Thomas! He provided the best customer service! Awesome Magic tricks and made our visit such a great experience for my family
(5)
Tim G.

Family and i came for mothers day ! We had an amazing time great deserts and the service was just as good thanks Heather !
(5)
Diana L.

Thomas was our server and he was amazing!!! His service, jokes and card tricks were great!! We couldn't stop laughing. My kids loved him!! I just can't say enough about him! We want him to serve us the next time we are here. You're awesome Thomas!!!
(5)
Joshua S.

After months of seeing all the long lines of people waiting to get into this place, I finally decided to try it so I could see what all the fuss was about. I was blown away by the menu, so many choices! I tried the Ice Cream Nachos, which were just as delicious as they sounded. I wasn't a huge fan of the chaotic vibe this place has. It seems like it's someone's birthday every 5 minutes in this place, and you've got people running around blowing whistles and banging drums everywhere. I get that it's supposed to be an experience, mine just felt a little over the top. I would say it's worth trying, if you're in the mood for something out of the ordinary.
(3)
Raquel G.

Enjoying our time & ice cream with our huge party!With thee best, most entertaining, just plain crazy server at Farrall's...... Thomas!
(5)
Denise C.

If you don't like loud places this isn't the spot for you. We took my grandma here for her 80th birthday and she loved it! The portions are big and she got a free Sunday for her birthday. Our server Frank and he was very funny my family even offered him part of her cake he checked on us often and was really good with our 2 year old. They sang lion king and song for her and "bowed to the queen". I swear everyone was going there for birthdays because the lights would flash and and birthday song would be announced every 15 mins.
(5)
Ryan K.

The atmosphere is old timey, and don't let the name fool you, they have a full diner menu and it's fantastic. The ice cream was wonderful, but our server was the best. Very helpful, fun and made perfect suggestions to make sure our experience was perfect. And it was.
(5)
Jeremy B.

Fun place to eat and try fun oldstyle desserts. Great up beat place to bring kids on their birthday, they sing and play instruments on their special day. Not a great place to go to with a hangover fyi.
(4)
Anthony B.

You come here for the experience more than the food.... But the food isn't that bad, though the "entertainment" is just ok. The service is kinda slow but thats to be expected as most of the wait staff are busy clowning around sing in or putting on some kinda show/performance for the guests. The foods not bad and you get decent sized helping.... I had the BBQ bacon cheeseburger and the BBQ sauce was delish!!! I was holding out for the desserts as it's what they are known for. I has a banana split but it was kinda bland as was lacking much chocolate sauce. I don't really regret going here but I don't think I would go back again.
(3)
Lionel L.

This place is selling nostalgia and happy memories of a different period during my childhood. I grew up coming here for birthday parties and outings with friends. Very glad to see Farrell's is back for a new generation. Arrival: Wait times can be a very long, we waited 45 minutes for our table. I came here several months back, and thank goodness we opted for the to go route that time. Food: Appetizer, salads, burgers, and sandwiches. Nothing too fancy with reasonable options for all people. I had their Ruben sandwich and it was not bad at all. I felt the food was OK. Ambience: Loud and festive. I am sure if you have kids and teenagers, this is the perfect place for them. The wait staff and crew make your experience very lively with lots of drums, singing, and whistles. But the wait staff and crew are also very good about taking care of your food/ice cream order so I had no complaints. For those that are sensitive to loud noises, this is not the place for you Dessert: Lots of ice cream choices for shakes, banana splits, sundaes, and the good ol' trough. I really liked the ice cream dessert and I imagine this is why most people come here or at least have fond memories of. Yes, I was very excited to see Farrell's is back because it is a true piece of Americana. However, I fear that if the restaurant does not trim down their wait times that customers will go elsewhere. Not everyone remembers for Farrell's like I do so for the newbies, the restaurant is going to have to sell them hard or lose out. Maybe I am getting old, but I do not remember Farrell's being so loud all the time. I remember the drums and singing but not every 2 minutes. For me, 3/5 stars with the wait time really dragging this review down. I would recommend you try this place at least one time for childhood's sake, and then make your own decisions from there.
(3)
Jose A.

I was introduced to this ice cream restaurant when I was living in San Diego and although it was a smaller establishment they really took care of the customer. Present day at the restaurant in Rancho Cucamonga, probably the worst customer service I have ever experienced, we were a group of 16 that waited for more than 3 hours. The hostess didn't have a clue as to do to facilitate our service. Long story short 7 of the original 16 left. After the novelty wears off this place is no better than a Denny's.
(2)
April M.

Son got served RAW chicken strips... by the time I notice he ate half of it. Very disappointing. Will never return
(1)
Bill D.

Great service and great for kids parties. The place does get loud but they make it entertaining . Food was good as well.
(4)
Alex I.

Great place to celebrate a birthday. I went here with a large group just for the ice cream. The servers were fun and helpful. The biggest downside was the wait which was over 1.5 hrs. We ordered the zoo which has 30 scoops of ice cream and was very delicious. The place is loud but very entertaining and we all had a great time. The birthday boy got a free sundae which was nice. I would recommend this place for big groups celebrating a birthday and any body who enjoys ice cream/sundaes/shakes as they are heavenly!
(4)
Heather P.

Well I can see why there r so many bad reviews. We waited awhile before our server greeted us and waited some more for our water. Food came out fine but the runner gave our ranch we asked for to another table and they forgot my shake until our server got it awhile after I was eating. I think their servers need to be more aware of their surroundings not focused on specific events.
(3)
Stephanie P.

My hubby and I took our 7 year old son here for dinner. He loved it he wants his next birthday party here. Food was good we ordered The Reuben"was delicious", grown up grilled cheese "good", and chickety dippers "loved it". For dessert we shard the Ice cream nachos it was good but ice cream could of been better. It's thrifty,s. For my husband working for nestlÃ©/dreyers grand ice cream. We can tell its thrift's. Would of been 5 stars for the ice cream. Over all a really fun place for the family.
(4)
M L.

Horrible service. We celebrated my 4 year old birthday. Server spilled my sons food on table and did not apologize or offer to replace dish. Cast members stood around socializing and did not offer refills or check on our party. I expressed my concerns via their web page and received no response to my concerns. This place is overrated and not worth your money. Very disappointing.
(1)
Michi S.

I took my mom and daughter here after her volleyball game and we were lucky because we just missed the line. The staff was super friendly they food was great loved the way it was decorated inside. You will definitely walk out with a smile its so cute to see the staff sing their songs..I will definitely go back
(4)
Heather J.

Ice cream is great!! Daniel our server was amazing!! Oh and chicken strips were bomb!!!!!
(5)
Joey D.

Food was ok. Ice cream was ok. Service was really slow. I guess the kids would have fun.
(2)
Moe T.

Don't bash a place just because they just opened and have a big line or their phone is busy. Also, don't expect too much from a place like Farrell's. Their food is okay, nothing to rave about it's not bad either. I had the Ruben which I would get again and my wife had one of the burgers which we would never do again (any of the burgers). Although our food did take a while I understood that they were crazy busy and the waitress was really nice and kept checking on us to make sure we were okay. Kids would love this place. I would come back here once the crazy grand opening rush is over and try out their desserts for a pig-out fest but I'm not in any hurry to come back. One thing to note... it is LOUD in there... I repeat.. it is LOUD! If you want a peaceful lunch this is not your place.
(3)
Augustin A.

its loud, but really good ...but always packed
(5)
Spencer H.

tl;dr- I have sat here for almost an hour for an effing salad. It is cold and very loud. They do have peeps who make balloon animals, so there's that I guess. =/ --- It has been a very, very long time since I have been to a Farrell's before (last time I was there, it was the early 80's), so I was excited there was a Farrell's opening near my work. I went there on my lunch break and was promptly seated. Before being seated, a greeter gave me and my coworker an enthusiastic high-five (which I felt was a good sign). After being seated, it took a little while for me to readjust to the sights and sounds... emphasis on sounds. It is quite loud and when it is someone's birthday, everyone will know about it. A loud horn goes off and the servers will flock over to the birthday victi- er, boy/girl and shower them with unbridled enthusiastic singing and the banging of a drum! I liked the drum... not so much that loud horn. As for the sights, it was a festive atmosphere with everyone working with some sort of smile on their face! It was quite nice to see people who seemed happy with their work. There were also at least two people who circled the tables to make balloon animals for people of all ages (I saw a middle aged man with a parrot in a birdcage worn proudly on his head). About fifteen minutes of waiting, a nice man asked us if we had been served, to which we replied in the negative. We gave him our drink (two waters) and food (two salads) order. If I were to be nit-picky, it took a little long for us to get our drinks (relatively speaking, that was quick) Twenty minutes after our order was taken, the person who was supposed to be assigned to serve us asked if we had just been seated. We explained to her that we had been there for a bit and she looked a little confused. My Spency-sense (Spidey-sense, but with my name on it... after all, I'm not Spiderman) went off- I knew this would not end well. While waiting, my coworker and I hypothesized as to what could take so long for two salads. We came up with several conclusions, either the items were written in by a practical joker, the cooks ran out of lettuce, or they were "healthy" food racists (y'know, people who hate making healthy food). After all, we saw burgers and chili cheese fries and quesadillas come out at a steady and persistent clip. As I sat waiting, a couple things became prominent... 1) they screwed up our order 2) it was cold (I was shivering) 3) I had to seriously pee because I had NO FOOD! 4) I was getting grumpy I finally said, "whatevs, let's split after I pee" and I went. While I was gone, my coworker got the manager's attention and told him how we sat there for an hour without any food in our tummies and bad tastes in our mouths and that we were going to be leaving. He asked if we could wait for a few more minutes and... you could imagine how that went. There were three ladies at a table next to us with a similar situation- they sat for a long time and had no food to show for it. My coworker told them of our theory that the place did not know how to react when a salad is ordered and it at least assuaged their disgruntledness. As we were about to leave, the manager gave my coworker a coupon for two free entrees and another one for a free dessert. My inner Admiral Akbar was screaming that it was a trap, for I will not step into that place again. So much for me trying to relive a piece from my childhood...
(1)
Nancy T.

Worst service ever! I actually came here twice. The first time was for the grand opening. It took them over an hour and a half to get everyone their ice cream. Granted, they just opened and they had nonstop entertainment so I understood: new business that was working it out during grand opening. The second time is what I am complaining about. I came here on a Friday afternoon, around 3pm. There was no seating hostess so we along with others started piling up. A server quickly sat us down. As soon as we sat down a girl came over and asked if we were ready to order! Are you kidding me?!? We just sat down and haven't even opened the menu!!! Anyways, she comes back with drinks because we told her we hadn't had a chance to open the menu and again asks us if we are ready to order!!, I'm sorry but in the time it took you to get our drinks I was only able to read like 2 things! She never came back after that and we sat there for a good 20-30 minutes waiting to flag her down. Never saw her again. Manager was out on the floor. No one seemed to care... So we just left. I've never seen such deplorable service. I made me realize how important customer service is. I will never go to any Farrell's again. I have never had such crappy service. I almost rather take a bad attitude then being ignored as a paying customer.
(1)
Julie H.

Well, we waited two hours to be seated...(went shopping while we waited - luckily there's other stores nearby)...ordered...took forever to get our food...when it did arrive, it was wrong, so had to send it back. My dining companion ordered some BBQ sauce for her onion rings...never came. Non-existent servers...mediocre food, small portions....high prices.....eh. I can make better food at home. And the evening we went - it was extremely cold inside. Not fun to shiver while waiting for your food.
(1)
Kimberly M.

This place was hilarious! I felt like I walked into a carnival somewhere. My friends and I had a nice dinner here recently and I heard it was supposed to be a unique type of restaurant but I wasn't sure what it would be like. It was loud, in a good way because every time there was a birthday, the entire staff would alert the whole restaurant then they would start into a song ( a different one each time) and make the person dance. It was really entertaining to watch, and then one of the guys even appeared with a drum lol. In order to work there you cannot be shy at all. I enjoyed my sandwich and for dessert, we split a decadent brownie sundae. All the deserts were huge and looked amazing. I think I may need to make a trip there for my own birthday this year!
(4)
Private M.

I had no idea what I was getting into here. This place reminds me of that Simpsons episode where Moe opens up his campy restaurant, Uncle Moes Family Feedbag. Google it and you will see what I mean. Slow service, high prices, and very loud overall. When it is someone's birthday, they ring a very loud siren. I will never come back. I actually left this place angry.
(2)
Hailey R.

The only reason could think that anyone would go is if they are too drunk to care about the service and they have money to burn!!! But seriously... The servers and everyone that works there are rude!!! The manager is clueless as to what customer service is so this is probably the reason why the employees are rude and clueless as well. Waitress or whatever she was insisted there was no manager there to take our complaint..l.yeah whatever!!! Took forever to be seated, Took forever to get someone to take our order But just took us standing up and leaving to get anyone's attention!!! We ended up going to the store, bought ice cream, popped in a blu-ray and were much happier!!! NOT A Kid Friendly Place!!! NOT A People Friendly Place!!! Horrible Wait Staff!!! Horrible Clueless Manager!!! Just All Around Horrible!!!
(1)
Gabriel C.

Loved this place! Good food, good ice cream and a non stop party going on around the place. Yes the wait can be long but it is definitely worth it.
(5)
Karen T.

Great atmosphere here! Reminds me of memories from my county, china. The people there were amazing! Our waiter was delightful and just absolutely the best :) people complain about the wait but you have to think it like this, there are a lot of people there and big groups of them too! Sometimes even groups of twenty, an I don't think they will be able to finish their food under a few minutes. The food was really good and the portion was great! I recommend this place if you love ice cream, food, and having a great time! And if you do go get the pineapple shake!
(5)
John S.

Had the worst service ever! The kids are starving after a 3.5 hour wait to be seated... The general manager is a quack! And now it's gonna be another 45mins for the damn food to come out... Beer me!
(1)
Derick E.

First time I've been here. Waited for our server for hours. It took forever just to serve one sundae. Bad experience for me. Will never go back.
(1)
Melissa O.

Yum, loud and fun. Food is average, but the ice cream and atmosphere is great!
(3)
S D.

Fun people, yummy food. Glad we went, twice now. Love the energy in the air. Did you know they have between 12 - 20 different birthday songs. Doing great for a new place.
(5)
Michelle H.

I heard about it and had to go to see what all the hype was about. The first time the line was 45 minutes to put your name in then about two more to get a table. We left. The second time we got there early for dinner on Valentines Day. No wait but the service was the worst. The food was pretty good but a bit pricey. $6.99 for a kid's meal! They were super unorganized and it took forever to get our food. When I left the line was all the way to the parking lot!! I just went today with a large group and they were prepared. They had plenty of staff and the food was still good. I don't know what it is about this place but you have to beg for a darn menu. Both times I have actually eaten there I had to keep asking for a menu. How can you order without a menu? If you go, go when no one else is there. 11am or 3pm on a weekday. Today we tried the Fake Chicken Dinner desert. I suggest you skip it. It is fun to prank your kids but the carrots and peas are jaw breakers and the chicken is toffee too sweet. The only really good item is the vanilla ice cream mashed potatoes with the caramel gravy.
(3)
JavieNeedlez V.

Wanted to have a fun Monday night with my wife and daughters, we've heard good things about this place and wanted to check it out. I have to say it was one of the funnest dinner experiences we've had in awhile. My girls were entertained with everything that was going on around them, It was non-stop dancing for my 3yr old. The food was great and the prices were on point. Thank you Farrell's
(5)
Dashawn P.

Well I didn't go during the first two weeks. I went on Jan 3 at 11am. We didn't wait but two minutes to go to our seat. Our server Ashely was great and very attentive. We had two five year olds and two teenagers and had a great time. The food came out in a timely manner. Even the general manger dropped by our table. I think those that have given a negative review are trying to replay when they were seven. Well get over it. It is a loud, dinner style food, with messy sundaes. We had a great time and can't wait to go back
(5)
Jennifer A.

Came here with my boyfriend & his kids a few weeks back. I have to say, the atmosphere is very live & active! Its a great family friendly place. Will definitely be coming back!
(4)
Frank R.

Had a great time here, fun family atmosphere. As expected the desserts were to die for! We had the banana split and the fudge brownie sundae.. To my surprise the food was just as good as well. I had the BBQ Burger with garlic fries, they were both delicious!! I also had a slice of pizza and it was just as good. Can't wait to go back!
(5)
Phillip L.

So I just had to check this place out. There was always a line so I made my family go one day. Luckily it was a thursday night and not much of a line. Service people were very friendly but this is definitely not a place for everyone. Very loud and crowded with family and children. There seemed to be a birthday celebration every 10 mins, not even exaggerating. They have elaborate bday songs for everyone. Our server was friendly but seemed tired from doing all the birthday songs and forgot things alot. I ordered the turkey pesto sandwich and it turned out to be surprising delicious. Everyone in my family also seemed to enjoy their food. We also got ice cream because we felt it had to, and it wasn't that great. So cliff notes: -Friendly service but forgetful -Super loud and sometimes anxious -Good food -ice cream was just okay Good for little kids Bad for pretty much everyone else
(3)
Vince M.

Noisy..chaotic..the food is blah!!!
(2)
Jamie R.

At first, I was extremely (almost inappropriately) excited for this place. It's themed like an early 1900s ice cream parlor and I mean, the menus are newpapers! Pretty exciting stuff. Oh and they have a piano-jukebox thing that plays ragtime versions of songs...like the Imperial March! - nothing like a Main St. Darth Vader :) Well so here goes - I went here opening week to give this place a go. Thank gawd, at the time there was no line, because now - on, let's say, a Thursday night, it would be about a 45 min wait. And what would you be waiting for? Super sweet, buttery ice cream and singing...lots of singing. This place should be alongside a Chucky Cheese...or a Joe's Crab Shack - way too much energy and noise for me, but it's definitely a family spot - they have a song for every occasion from birthdays to potty training. They actually asked my friend and I if we were there for any occasion just so they can sing. Although that's the atmosphere the place provides which, I'm sure, it super entertaining to 2 years olds and embarrassing parents - this isn't the restaurant to have a nice conversation in. Remember when Carl's Jr. presented the world with the Six Dollar Burger and the commercials at some point had servers singing, "Happy Happy biiiirthday!" and that's when their slogan was somewhere along the lines of, "Want the restaurant burger without the restaurant?" - that's exactly how Ferrell's is. I do want to give the place another chance and actually try food there and not ice cream. But maybe when it's empty, they will expect my return. Kids and singing. ::shivers::
(2)
Cindy F.

This past weekend we decided to give Farrell's another chance. At the time I was babysitting my nephew and thought lunch would be the perfect time to try them out again. We arrived 5 minutes before they opened and there was already a line to the parking lot. However, as soon as the doors opened each of us were seated by a quick and friendly host/hostess. Our phenomenal waitress was named Katie-Grace. She was very attentive and friendly and made the whole experience fun. At first when ordering lunch we thought the prices were a bit high. Not the case at all as you definitely get what you pay for. We ordered the BBQ Bacon Cheeseburger, the Four Cheese Pizza and kids Chikety Dippers. We couldn't finish our lunches but still had to have some ice cream so we also ordered a hot lunch sundae and a Jr. Clown Sundae which was huge. The staff was attentive and throughout lunch we were checked in by numerous people making sure everything was alright. As others have warned don't go in expecting to be seated quickly for dinner without a reservation. The crowds are still large and you'll probably wait much longer than they can guess. If you're looking for a fun place to take your family, definitely try Farrell's.
(4)
Rolena I.

My boyfriend & I went on a regular 'ole Tuesday afternoon during the 3:00 hour since I figure it's a madhouse on the weekends. There was no wait for a table, but it was still more crowded than I thought w/ half the restaurant filled including a few large party groups. There's red, white, & blue decor & a couple of carnival type games at the front. When you first enter, they immediately ask you if you're celebrating any special occasion. If you don't like being in any kind of spotlight by all the employees & pretty much every customer in the place, always say NO even if you are celebrating something. It's a very, very lively place with constant singing, employees running around the restaurant singing, & beating of drums every few minutes for a kid's birthday & when that's not going on, there's loud ragtime music playing, so if you don't mind, then fine. The food is absolutely horrendous! There's nothing special, zero flavor...just bland, bland, bland! Also, the portion sizes were rather small, unlike other restaurants. We ordered the mac & cheese, swiss & mushroom burger w/ garlic fries, & some kind of chicken sandiwch w/ chili cheese fries. I could cook much better w/ grocery store food or get better at the fast food place down the street! I didn't try any desserts, but I doubt it's anything special. I think since this place caters to mainly kids, they don't want the food too spicy, zesty, rich, flavorful, unique because they don't want any picky-eating kids to get sick or not like the food, plus the portion sizes are tiny since kids tend to not eat that much, so I guess the place is trying to prevent wasting food. Adults will want a larger portion than what they offer. Plus, they were very slow w/ everything: Bringing the food, getting extra napkins & a plate that we asked for, bringing the check, etc. What was ironic is that their menu specifically says they're fast, which you never really see on most restaurant menus. They seem to give priority to the large party groups to make sure service is faster for them, but if you're an adult in a group of 2-4 diners in your party, expect to wait a lot longer. You couldn't pay me to return! It's a waste of money ($45 spent on the meal) & there's many better tasting places just steps away! Trust me, you're not missing a darn thing by not going.
(1)
Xandrea G.

My family and I have never been here so once they came closer to where we live we could not wait to go. The food is ok but the desserts are the RAVE ; ). MY children and I did a tour I set up with my local moms group and it took them 2 hours to serve all the kids. We were more than a little unhappy that they could not get it together our kids were starving. The third and last time I went with another group no tour just lunch and again they could not get together orders were messed up or lost. Service took longer than expected and checking out was another nightmare. We will not be going back. 3 strikes you are out in my book. They really need to get it together if they want to continue to stay in business. Very disappointing because this is the type of place to have birthday parties, fun family gathering etc... but with such unorganized service we will take our money somewhere else.
(2)
Mike L.

Just like everybody else i grew up going to Farrells, the one in Phoenix. I found out they where still around about a year ago and we drove out to orange county a few times to just go to Farrells. So we where excited to find out they where going to open up a new one in our own city. We went on the 2nd day it opened and it showed. Many mistakes and issues and there is still alot of work to be done inside and outside the building. We split a club sandwich and a Gibson Girl. the sandiwch was good 3.5-4 stars and of course the Gibson girl is 5 stars. they have alot of kinks to work out. We had more then our share of issues and problems, like scratching our name off the list and not being seated and they said sorry about a million times, we where sick of hearing it and after that problems continued. but we will be back again and again.
(5)
Laurent H.

Subzero temperature, dirty utensils, obnoxious ambient sound, filthy restroom and mediocre cold food...2 stars for polite servers that's it. First 'n' last visit.
(2)
Lisa R.

Positives: Food is very good, ice cream is great! Prices are reasonable and atmosphere is loud and lots of fun. Negatives: Wait time is terrible...they quoted us 30-40 minutes tonight and it took 1 hour 10 mins. Worst part is that they are just slow at cleaning tables, assigning tables, and actually seating, because we counted MANY open tables while we were waiting. They probably could have seated us easily 30 minutes earlier if they were more 'on the ball'. In short, as a party of 5 there for ice cream only, we invested approx. 2 1/2 hours there...without any family celebrations. Won't be going back anytime soon....
(3)
Tamara E.

We went there for both dinner and dessert. I recommend go for dessert only. My dinner was very lackluster, I ordered a salad and it was just blah. The ice cream however was amazing! The atmosphere was a bit overwhelming and there is no way that almost everyone in the restaurant was having a birthday. The birthday celebrations get a little tedious and honestly take customer service away from those who are not having a birthday. It's no fault of our server but waiting 20 minutes for our check is ridiculous because she has to sing happy birthday to 40 people.
(3)
Angie P.

Okay this place is creepy!!! It's so loud in there and the people that work there seem really awkward. As soon as I walked in i got a creepy vibe. lol Our waiter was such a smart ass. Everything we asked or said, he would come up with a smart ass response. I was just like "oooohhhkaayyyy." The Garlic fries were alright and the hamburger was like whatever. I've had better. One of the employees came to our table and told my friend that her dressing looked like throw up. REALLLYYY? WTHECK? Why would you say that to someone that's eating? That really bothered us and we told our waiter and his response was "Oh he's the golden boy. He won the ice cream eating contest and there's nothing we can do!" Wow okay whatever...they came out with a birthday sundae for me and they made me do the Macarena and i wasn't really dancing because I don't like to dance. Well, the workers that came to sing to me said my dance moves were lame. I've seriously never been to a restaurant where the employees talk to their guests like that. It's so unprofessional and rude!! I understand that it's supposed to be a fun place but there's a line on how far they can "joke" around and they definitely crossed the line! When we walked out my friend went to talk to the manager about it. She was really upset and she apologized about the whole situation. She took down our information and said she will contact us after she talked to her superiors about the whole situation. She called my friend the next day and she refunded our money. I am glad that she took care of us and I appreciate it but I won't be returning!
(1)
Rassel S.

It's very overrated. Nothing special. The atmosphere is good but the ice cream is just an ice cream. I think East Coast has better ice cream.
(3)
Astro J.

We went here on the rare day there was no line snaking out the door, Easter Sunday. Still, the place was loud. First off-- if you don't like LOUD places, this is not the place for you. They do a lot of the singing and joshing around with customers. There were even some knock, knock jokes thrown in for good measure. Not my idea of a relaxing time at a restaurant, but the hubby wanted to know what the hype was about. Starters- we had the onion rings. They're very thin and crunchy. Comes with bbq sauce. Very tasty and borderline addictive. I got the soup and salad combo while hubby got French dip sandwich. Soup (something with beans and pasta in red sauce) was very salty. Salad with pinot noir dressing was forgettable. Same thing for the sandwich. For dessert, we had some concoction with caramel, vanilla and peanuts. The interplay of sweet and salty worked. Bottomline: This place is very loud and is best for dessert. I would not come here when they're busy.
(3)
Sam P.

The atmosphere seemed nice but I left before eating. We were given a 30 minute wait for 4 people with empty tables and non-bussed tables all over the restaurant, the hostesses seem indifferent and there were 3 just standing at the hostess booth instead of helping with the large wait/seating
(2)
Tara M.

Sugar coated childhood memories ....... My grandparents used to take me to Farrell's as a kid, so when I heard they were reopening locations I was stoked. Today was they're grand opening for the Rancho Cucamonga location, I stopped in on my lunch hour. I had to wait a little bit for a table, but not bad at all maybe 10 min. The new store is beautiful and vibrant, because it's a remodel it didn't have the huge fountain counter of Farrell's past, but they retained the feel I remember. The waiters still sing and soda jerks chant, they even have the big drum , all the same whistles, bells and buzzers. Best of all the food is still good. I ordered the Grown up grilled cheese and a cherry coke, everything was perfect. Sourdough bread grilled golden, American, Swiss, Gouda, sharp cheddar and Parmesan in melty unison, accompanied with a stack of perfectly cooked fries. The cherry coke was fantastic and dredged up soggy sentiment when it arrived with four cherries (they had no way of knowing that how I ordered it when I was a kid, but it personally cool for me), and they put in just the right amount of syrup. For an opening day, the staff was on it, my waitress Ashley was as polite and accommodating as the day is long (and no, I wasn't late getting back to work, thank you). Welcome to the neighborhood Farrell's, I'll be coming back with kids so they can get all emotional over the cherry count when they grow up ;D
(5)
Amber T.

Food ranks and Value rank high - 4-5 stars. The amount of food you get, the quality of the food and the value of the food are very good. We however, had negative feedback for service. The other servers seemed great. Ours however never refilled our drinks (throughout the entire dinner), visited our table maybe 4 times - 2 of which were to serve the check and pick up the check and the first to take the order, and he informed us that because he served our dessert he had to cash us out and that his shift was nearly over. I am going to say we either had bum luck with our server or he was just having an off day. He also reviewed our tip (which was 20%) right in front of me and then walked off with the bag for our to-go containers. Atmosphere, food, price and desserts!!! are very much worth it. Low rating, only due to this particular service experience. Side Note: Pig Trough was TOTALLY AWESOME!
(2)
Russ S.

Farrell's was an amazing experience today. The upbeat, energetic attitude of everyone from the servers to the Manager made this a truly enjoyable afternoon. Bring your family or significant other to Farrell's for a fun filled afternoon or evening. The Philly cheese steak was awesome and highly recommend the "triple chocolate brownie" dessert. We will be back real soon!
(5)
Nicky R.

first, go if you have kids. they will love it. it actually reminds me of disneyland a bit. the staff puts on a show for you. if you want a quiet place, avoid farrell's. second. the food is average. we gotten our meals barely warm a couple of times. so, don't really go for the food but they do have good ice cream. say yes to dessert. third, arrive early and plan on waiting in line. you might feel overwhelmed at first. plan on probably 30 min wait during a busy time. the weekends are very busy. dinner time is very busy. they throw a lot of birthday parties.
(4)
Shayla N.

Came here for my daughter's 15th birthday and we enjoyed the atmosphere it was a birthday tunes ever y 5 min and all the ice cream we ordered was delicious
(4)
Edward P.

Never heard the place, but went there and my son had a terrific time and that's what matters.
(4)
Summer J.

I booked an ice cream party package for my son's 4 year birthday party. This turned out to be a huge mistake. Immediately upon arrival I was asked if I wanted to include dessert for the guests. I was under the impression that ice cream was included in the birthday package. My server Bryce told me that only one small sundae was included for the birthday boy. So I added dessert. This was actually a lie that I assume was to increase his gratuity. The package also includes an "autograph banner" for guests to sign. This was actually not a banner in the truest sense of the word, but a white paper table runner that was ultimately soiled so badly we couldn't take it home. Not that they provided any tools for signing it... The service was terrible. Despite the nearly $100 mandatory gratuity we were charged for our two "party hosts," they were rarely around. We were given stacks of plates and bowls and were forced to pass them out ourselves. Everything that night was self service. We had to ask several times for both eating and serving utensils. A party game was also included in our package. Our female server (who reeked of cigarette stench) asked me to gather the children in one place to play the game. I was thinking, "What am I paying you for again?" Yet I dutifully did as I was asked, only to find that she had left again. She didn't return until 20 minutes later, at which point the children had disbanded. Finally, we got them all back together to play the game, which was mildly amusing. The package was also supposed to include a "special gift" for the honoree, which we never received. To sum it all up: we paid $700 for 6 pizzas, 2 salads, 2 iced teas, 2 large desserts, 1 sundae for the birthday boy, a Farrell's t-shirt and some balloons. I will never go back. I feel totally scammed.
(1)
Amanda E.

Farrell's Ice Cream Parlour is one of the best places for old fashion ice cream. This parlour was one of my fondest memories when I was kid. They used to be in Riverside,Ca , and now they are back!!!! The atmosphere is roaring 20's style, with old fashion candy corner. The employees are all outgoing and fun. This is the best place to host a birthday party.
(4)
Marianna P.

We've gone in twice, and both times liked the atmosphere, since we have a 3 year old, but their food is absolutely awful! It's served Luke warm, and has no flavor. I recommend it if you have kids, but go in for the the ambiance and ice cream. Save yourself the trouble, and eat dinner elsewhere.
(3)
Glennon P.

I went to Farrell's tonight with my family, a party of five. It was a Friday night, albeit in January, but, this is a pretty new restaurant. So, we were not overly surprised to see the line and the crowds. We put our name in and were quoted a wait of 2.5 hours. So, we headed across the street and ate some dinner at Chipotle (which is always great, but that's another review). We dawdled a while and headed back over after about two hours had gone by. They told us about twenty minutes. Fair enough. Twenty minutes later we were seated. This brings me to my primary complaint. Our table was extremely wobbly. Like, to the point that I wondered if it would fall over or the top would come unattached. But, I'm easy going and we dealt with it. We were looking for some ice cream and fun atmosphere. Farrell's has that in spades! I vaguely remember going to one when i was very young and this seems to be similar. It's noisy and there's shouting, singing, drum-banging, sirens, horns, and a general hullabaloo. But, you're at Farrell's so that's what you were expecting, right? My wife and I shared the ice cream nachos which were quite good and fun. Chocolate chocolate chip, mint chocolate chip, and vanilla ice cream scoops with generous helpings of caramel, chocolate, blueberry sauce, topped with whipped cream, nuts, and a cherry all over the top of waffle cone chips. Fantastic! The kids each got small sundaes, except the girl who got a shake. No complaints were heard. Service was slow, but the place was slammed. There was a huge 13th birthday, an anniversary, a large party in the back, and a smattering of other celebrations. The staff that I encountered were kind, congenial, and tried to be helpful. We were twice asked by a manger if all was well and he small-talked the kids. A gal came by and made balloon animals for the kids. In short, fun and ice cream were had. To me, it's like the Rainforest Cafe. The food is okay but you go because of the atmosphere and special effects. Sure, you can go to Rite Aid and have similar ice cream or even make the sundaes on your own. But, you won't get flaming volcano sundaes as the people at the table next to us did. Seriously, a big waffle cone atop scoops of ice cream with hot funde spilling down and a flaming sugar cube at the tip of the cone. Awesome. The restaurant is new. Service will improve and it probably wont always be so jam packed. I'm sure we will go back another time to see how it goes.
(3)
Kathy D.

food gross, too long of a wait. its all about the ice cream here for sure. place was hot inside too
(2)
Nancy V.

It was a dining experience rather that a dinner. The wait was super long, two hours to be exact, but we did have 23 people in our party and no reservations...... :( The food was good. Ice cream is ice cream especially if you have it served in a huge metal mixing bowl. Haha. The entertainment was upbeat and on going. It is the perfect setting for a tween birthday dinner with family. Definitely go there, but bring your patience, you're gonna need it.
(4)
Marilu E.

The experience was just like I remembered it back when I was a child growing up. The food, servers and the entertainment were all worth the trip. It was loud but it just goes to show you everyone was having a good time!
(5)
Terri H.

I was so excited when I found out Farrell's was opening in Rancho C.! I couldn't wait to take my grandson there for his 8th birthday. But, we knew it was going to be busy. We had a plan B, just in case. Geez ...good thing we did cause I think all of Rancho C must have been there. We went on a Friday night. There were two lines, one 45 min. line just for the for opportunity to put your name on a waiting list! HUH? Did I hear right? THEN you were going to have to wait an additional THREE hours before you were seated! Now that was crazy. I was amazed to see just how many people were willing to do this. Well we skid- addled outta there and decided to come back another time. So with spring break upon us we decided to give it another try. We went Easter week, on a Tues. at around 3:30pm....bingo, only a short line. Still busy but we were seated in 5 min. Right when you walked in you immediately notice the noise level was loud, but in a very fun, high energy party way. There were siren's, drums, yelling, singing. I LOVED it! I'm a sucker for this kind of place, give it to me all. We were seated, greeted with a big smile and energetic hello. You knew you weren't going to just sit and have a little ice cream and be on your way. Oh no, not here. We were a small party of five sandwiched between two big parties of at least 12. There were kids running around everywhere because an announcement was just made the Easter bunny was on his way and there was going to be a Easter egg hunt...be still my beating heart. My grandson was elated, this was his day, after all. We all ordered meals, this was our late lunch early dinner so we were pretty hungry. I really wasn't expecting too much from their food. I thought it was probably going to be pretty generic, you know, hamburgers and stuff. But it definitely wasn't. Yeah, there was the usual. But then there was stuff like garlic fires, crispy fries tossed with fresh raw garlic pieces, yum. The Swiss Turkey Focaccia, with avocado and pesto, was delicious but had to save half to make room for dessert. Others had the Harvest Salad with chicken breast, French Dip Sandwich. All said, it was surprisingly good. The Easter Bunny finally came. Kids running amuck, I had to wiggle my way through the crowd to get close to my grandson. Easter egg hunt was held on the outdoor patio. Not enough eggs for everyone, that's ok, all the kids shared, that was nice. Prizes were handed out to kids with special prize eggs. Time for pictures with the Easter bunny...but wait.. the Easter bunny was handing out a free sundae too? Ok I can't stand it anymore. How much fun can a kid have? We finally ordered our ice cream, Straw-Ana, Golld Digger, Rocky Road, Hot fudge, and me the only rebel ordered the Fake Chicken Dinner, sooo cute. Never heard so many ways to sing Happy Birthday. Easter bunny and other character making rounds saying hello. Wow two hours flew by. My tired but happy grandson was ready to go home. Needless to say it was way more than we expected. We will be back. Gave it four stars because the bathrooms were in need of trash pick-up and wipe.
(4)
Krista S.

What a fun place!!! My wife and I took our kids yesterday!! Its a great fun, loud place for kids! Very entertaining with all kinds of stuff going on!! We will be back for sure!! Oh and great service!! Everyone there is very friendly!!
(5)
John L.

Loud, messy and the food was below par! If you go, go only for the ice cream! Had a problem with the order and the bill,the manager Chad was less then helpful. Will not be going again and I had such good memories as a kid too!
(1)
Jeff C.

Noticed this place has a lot of bad reviews and they obviously have not tried to do anything to improve their service. I've been here several times & have been pretty indifferent. My 12 year old wanted to come here on his birthday. The hostess set a bad first impression by taking her time deciding where to seat us in the half empty restaurant. It took at least 10 minutes to get our drinks after we ordered, then another 15 minutes to order our food. Add to the 30 minutes we waited for our food & that equals a reall sore butt from sitting on those hard, wooden chairs!! We barely saw our waitress after ordering & it was pretty obvious that others were waiting quite a while for their food. I wonder if serving food is low on the priority list or secondary to the novelty of the classic times. To sum it all up, don't come here if you're hungry and expect prompt, courteous service. I will avoid coming to this place if anyone wants to come to Farrell's. BIG DISAPPOINTMENT!!!
(1)
Shawn Z.

If you don't like blaring noise and childish acts of random singing, you shouldn't dine here. This place is good for the light-hearted entertainment, with a twist of oldies silliness. I enjoyed myself, thought it was cute to get away from the seriousness of life and enjoy a little humor. The food was pretty good to my surprise, and the ice cream was the best part. Rich, creamy, and extremely good. It's a place for kids to get wild, sing, and dance at their seat, but if you don't enjoy that rampant happiness you will feel uncomfortable. Overall, i'd come here again, with a lighter hearted sense of personality, with people who would enjoy it too. Don't come here with a "Bitter Betty."
(4)
Beth Anne H.

Place is insanely loud and busy...but it's for the kids. It's a great place for entertainment and activity. Not so great on anything else. Yucky: Dirty wine glasses (TWO glasses still had the remnants of what was in the glass previously) FOOD in our drink (ice tea) DIRTY fork Aside from that...not to bad. It's great when you have to tell the waiter and they basically don't care to do anything to remedy the service. It's a bunch of HS kids enjoying their work (which I give them kudos. There is far too much happiness it gets annoying...imagine Disney on Prozac and 10 times the level of eagerness). It works in your benefit though. Kids like these just need to be told what to do. For example: "Please replace our wine glasses with clean ones, as these are dirty" "Please poor FRESH wine into the new wine glasses" "There is good in our drink. But it's okay...we finished the glass anyway. No, feel free to charge us for it. And thanks for not adding the extra topping." "Please replace this fork..there is still food on it" The food isn't too shabby though. The ice cream nachos are awesome. Same for the french dip. As much as my brain throbs just thinking about going to this place...we still go and I still somehow enjoy at least one thing (LOOK! A clean glass...YES!!!!!!!!!!!!!!)
(2)
Suzie V.

The food was good, but the entertainment was even better. Highly recommended for the entire family!
(5)
J E.

Look at all the other Yelper reviews and know what your in for if you must try this grotesque place. We had party of 9 "6 adults and 3 kids" on a Tuesday afternoon. We were told the wait would be 45 minutes," Not bad for a new place in Rancho" Wrong, An hour and 15 minutes later we were taken back to be seated into a booth made for 6 adults. They said it was this or nothing. So We dealt with what we were handed since we were already into it nearly 1 1/2 hours. After we had 3 different servers, we finally received our drinks 45 minutes later. No straws, No sugar for the tea, No napkins, no silverware. We were told 3 times someone would be back to take our order, So now 30 minutes pass and we were asked if we were ready to order. Another 30 minutes pass and our food finally arrives with filthy half eaten food stuck to the bottom of 3 different plates. Oh well, everyone is starving, But we still have no silverware or napkins. I was the only lucky one with a burger, So I got to start eating immediately, while the other 8 people waited 10 minute to receive dirty silverware. Everyone's food was cold. Yes, even my burnt burger, My sons cheeseburger had NO cheese, My wife's chicken salad was disgusting with what looked to be 3 day old petrified chicken slices, Two others ordered the Philly cheese steak sandwich, which was old dried leftover jerky with absolutely no taste. Half way through my burger and fries, I come across a piece of half eaten slice of turkey in my fries, and my friend also found half eaten vegetable in her fries as well. This is totally disgusting and not even acceptable at McDonald's! Want a refill on your drink ? Good luck, Your better off gutting up and getting it yourself! After nearly 3 hours later, We were asked if anyone wanted desert. I knew what we were in for, But it's what they were known for 20 years ago. Okay, what the heck.......... At least 30 minutes had passed and the ice cream/deserts had finally arrived. It's not cool when your food shows up in dirty used cups/dishes. So my wife flags down our waiter to tell him that her sunday cup was filthy dirty, He replies I'm sorry and walks away. That was it.. Then we were handed a $130 bill. From the time were were squeezed into our booth till the time we left, There was plenty of large open tables that were never used ? NEVER EVER WILL WE BE BACK!!!
(1)
Lori L.

We took our Mom here for her Birthday. They had huge portions of food and their prices were great! Best part was on your birthday, you get a free sundae and the whole place sings to you. The day we went, there were at least 5 birthdays and each one had a different song. Our waiter was very nice and efficient! The kids loved the atmosphere, and my Mom loved the throwback to the 50"s. The only thing is it is very popular, so unless you go during the week, like we did, you will probably wait for a long time!
(5)
Ernie M.

Okay, here we go, I've been wanting to yelp this place and having just returned I can now speak from experience. Warning!! stay away from this place on the weekend!!! its an hour and a half wait and not worth it!!!. We went on a Wednesday night on got right in for a party of 6. The place is obnoxiously loud, and chaotic and dirty. We were stepping in french fries left behind from the previous party. This used to be a macaroni grill that had closed down until it reopened as Farrells. Macaroni grill was so nice it had white linen table cloths, a nice wine bar, beautiful flowers everywhere, then along comes Farrells and turned it into a cheesy Ice cream Parlour. Anyways, the place is perfect if you're turning 5 and you want to celebrate your birthday. there is a loud air horn that blares throughout your meal. This predator guy walks around with a school marching band bass drum and after the tenth birthday song, the drumming gets old. I was ready to put his head through the drum and beat on his face. That would have been entertaining. The staff kept running into each other like a well orchestrated chinese fire drill. Back to the service, we sat down and right away the staff starts pushing the strawberry lemonade, its a trick, they cost 4.50 a piece with only 1 refill allowed, if you exceed that you will have to pay 4.50 all over again. The service was below average, we constantly had to flag down the staff for refills or spoons. I will say the food was pretty good, well priced and above average much to my surprise. I didn't like the fact that they included an 18% percent gratuity though as I usually tip according to service. We spent about 120.00 with tip and desserts of course. Although the food was pretty good, I don't think I will be returning, the noise out weighs the good food and somehow 4.50 for lemonade kind of left a bad taste in my mouth. I wonder if they have "to go" menus?
(2)
Paul P.

I attribute the earlier low ratings to the growing pains of a new restaurant. I went there three days ago with a family of five. The service was fast and the food was very good. My three young kids loved the animal ballons from the balloon twister (works off tips). Ice cream (hot fudge sundae) was great. Farrel's is a very loud place with frequent sounds of drums, bells, jokes, and singing. My kids loved it. But it is not a place for a quiet romantic meal. We'll be back soon. My son wants to try the Gibson Girl. 1/28/12 - Wow. Still busy. This is our 5th time coming. We go at 11 am to avoid the long line that seems to form after 11:30. I haven't tried dinner. But just look at that line outside the building in the evenings (any evening).
(5)
James A.

Do you like Ice Cream? Now do you like Ice Cream while people yell at you while banging drums in what appears to be some special level of hell? If you answered yes to the second question then step right up!
(2)
Ji O.

group of us got seated right away.. they didnt seemed too busy.. but after we ordered it took them long time to bring our water and even longer for our food!! but i went there mainly for the ice cream~~ it was good compared to food!! i say its a good place to go for when you have ice cream craving!!
(3)
Nick B.

Good old fashion fun, Its loud and obnoxious but it is a great time for young and old. The servers earn their keep here by keeping you entertained the entire time your here.
(5)
CJ L.

Ear plugs should be given to every customer walking in the door. Farrell's has successfully melded the noise of a raging keg party with the mediocre food of an Applebee's restaurant and invited everybody and their kids to come. Spoiler alert: it's not for those with sensitive ears. I agree with many other Yelpers that this place has long lines and no reservations unless you have a party of 10+. I went on a Sunday afternoon and was treated to a chaotic scene: 45 minute wait for a party of 8, once inside it was full of air sirens, servers yelling at the top of their lungs, and 2 servers carrying a backboard holding a very large ice cream bowl running throughout the aisles acting like an ambulance. Oh yeah, there's a bass drum and they march throughout the restaurant banging it as hard as they can. Birthday parties are treated to a loud 20 second song from all available servers- seems like they have around 10 different tunes. This is not just an every 5 minute kind of thing- it's an every 15 second thing. No joke. And the air siren is so loud that you'll want to duck and cover. And did I mention it goes off nearly every 15 seconds? I give much credit to the dedicated servers of Farrell's and I hope they are being paid enough to weather this abusive arrangement: yelling, running around, standing on chairs, and still taking orders and serving food. I wouldn't wish this on anybody and it seems like a fast track to early burnout. These servers must absolutely be beat by the end of their shifts. Some were bearing grimaces due to noise fatigue. Service suffered a bit from the never ending distractions of singing and running around with ice cream. The food is not worth the wait. The atmosphere is unique... but in a sound deafening way. It really is nearly impossible to have a normal conversation. After a few minutes it just turns into blank stares and awkward shrugs. My 6 year old daughter was curious about all the commotion of the place, but it got old quick and she soon couldn't wait to leave the noise. If you were ever curious about what it's like to eat your food in the middle of a NASCAR track, I guess you may have just found your Shangrila. Otherwise, if you are happier to have a fun and relaxed atmosphere with better food, go someplace else. I will never come back here. My ears are still ringing.
(1)
Wendy G.

We went here for my bother-in-law's 23rd birthday. It's super noisy, but fun. I had a BBQ bacon cheeseburger with garlic fries and was very impressed. The bacon on the burger was perfect and the plum BBQ sauce was really good too. No matter how old you are, you get a song and a free sundae on your birthday. The restaurant is like one giant celebration.
(4)
Claire H.

My husband and I went in there maybe a couple of months after it opened, we just went in there to order ice cream. First no one knew where we should order, second when we ordered it took them, no kidding, 25 mins for our ice cream, and when we got it, it was pretty much half melted. The atmosphere was LOUD way too LOUD and it seemed like a birthday was every minute in that place. I haven't tried the food so I can't say anything about that. The staff was friendly but completely disorganized in that place. I probably won't go back, I rather go to Rite Aid for their Thrifty Ice cream.
(1)
Jen L.

I was a bit nervous about this place after reading some of the reviews, but was extremely pleased with the experience. Yes, it took awhile to be seated - but what restaurant isn't like this on a Friday or Saturday night? Our waitress was extremely attentive and friendly, our food was out quickly and tasted delicious, and the overall atmosphere was fun. Will definetely be going back!
(5)
Samuel J.

We went there for my daughters birthday and the atmosphere is nice. However the service and the food was terrible. I cannot remember the last restaurant I ate at that the meal was as bad as at Farrels. Pretty sad.
(2)
Kevin F.

Awesome place, I live in San Diego, and we had one, but not for the last ten years. Everyone was awesome. Kyle was awesome. Loved it!!!!
(5)
Teddie O.

The food is outstanding. Don't get me wrong. If I was rating just the food I'd rate it 4 stars. The atmosphere is like being at Chuck E. Cheese when all of the elementary kids are there on a field trip. Loud and obnoxious. It's all just hype. Balloon animals, ice cream shakes are good. Make customers stand on tables forcing them to dance while you flash colorful array of lights that blind while play annoying bells, drums, whistles and they've gone to far. I won't go back unless if its a meal someone else is offering to pay. Yea not my kind of place. Long wait for the table and just as long to wait for your food and desserts. Annoying distractions left and right.
(1)
Jason C.

I havent eaten at this location yet. But if people who havent eaten here by their own admission, can rank it with one star, then I can rank this with 5 stars. I imagine the people who complained about the service, and the food, are also the kind of people who you can not make happy for anything. I am willing to bet if you check their profile, they really dont have much nice stuff to say about anywhere they go. I have gone to the Mission viejo, and the Santa Clarita locations, and enjoyed myself at those locations, I suppose once the hype of the grand opening wears off this location will improve as well.
(5)
Patricia M.

we decided to hit up this place just because and boy was that a wrong idea. we had to wait for over an hour to be seated. we ended up browsing the neighboring shops to kill time. this is the place were you either have to really enjoy being the center of attention or like other people get embarrassed as they sing happy birthday in different variations to the celebrant whilst eating your ice cream sundae. there's nothing really spectacular about this place. their ice cream selection is also not that great. and im glad i finally crossed this place off my curiosity list. i think i'd go to Fenton's up in Oakland to have my ice cream fix anytime, given the chance.
(2)
Vivian T.

So when the SO and I saw that they were building a Farrell's down the street from his apartment, we got super excited. We finally had the time to stop by one afternoon and after reading other reviews, I was already expecting slow service. But I figure it's because they just opened, so I'd give them the benefit of the doubt. Walking up to Farrell's got me super excited because I love the soda fountain/diner theme and feel to the place. And that's where everything started going down hill. We walked to the end of their little queue area and stopped at the designed end. There was no one in front of us as the group that was talking to the hostess just got their pager and was walking away. So we stood there waiting for the hostess, Jasmine, to call us. And we waited. And we waited. She looked up a few times but quickly went back to doing whatever it is that she was doing. Then she looked at us again and went back to talking to other employees. I understand that she probably was busy, but a quick smile and 'I'll/we'll be right with you' would not have hurt. Finally another employee came up to talk to her, but I guess he figured out that we were waiting there so he called us up and got our names down. He quoted us a 30-45 minute wait time. No big deal, so we got our pagers and went into the candy shop area. The candy shop was cute, a little on the small side, but they had interesting stuff like bacon beer. The cashier there doubles as the take out register too. As our wait time got closer to an hour, we were getting a little impatient. Then we started to notice big parties of 10+ people getting called right away. I guess because they made RSVPs. So the SO went to the hostess, which by now was a new girl, and asked how much longer until we get a table. She then told him it was going to be about another half hour!!!! And when he mentioned that the guy who took our names told us that it was going to be 30-45, she got defensive and said 'Well I don't know why, but he quoted you the wrong time. He shouldn't have told you that because it's going to be longer. And there's a lot of people ahead of you that also asked and we're going to seat people first come first serve." [[Mind you he quoted other parties 30-45 minutes as well until it got really busy]] Then the SO asked to see the manager, to which the hostess didn't say anything and walked to get the manager [[Assuming.]] After about 5 minutes the manager, Chad, came to talk to the SO. Chad asked what the problem was and after explaining to him, he agreed that the original employee that took our names down quoted us the wrong time because its his first job. SO suggesting then maybe the hostess and other employees should get retrain to understand the wait times better. Chad then said he'll get us a table and I quote "Now I hope people in front of you won't complain" As we sat down Chad asked if there is anything he can get us now that we're sat down at a table like a basket of fries. And he again said "You know these kids they're all new to the job cause it's their first one, what can you do?" Our server was really nice thought, shame that I can't remember her name for the life of me. She tried to make our experience a little better. But sadly SO's mind was already made up and was already upset at how things were handle. He even tried to get the attention of the other manager, Robert. Apparently he's the 'higher' manger. However even thought he was at table across from us, he did not hear SO when he was calling him multiple times. Our server even said she'll tell him to come over to our table, but he was a no show. I did see him standing about a table and half over from our table while Chad was talking to him and pointing over to our direction. Hrms. As far as the food, we only order the Moca Nut. It had scoops of coffee, butter pecan, and chocolate. With coffee, chocolate, butterscotch toppings, peanuts, whipped cream, and almonds. It was roughly $8. Will upload a picture. Everything, besides the chocolate ice cream was really good. The chocolate didn't taste special. The atmosphere was loud. Very very loud. So if you want a quiet private dinner this is not the place for you. The menu looked pretty good as well, but we will not be coming back, at least to this location because of the service. OH! The fries never came and there were EMPTY tables and booths ALL around us when eating our ice cream. They stayed empty the whole time we were there. So they really do need to retrain their staff because they're just losing business making people wait while tables are left unoccupied.
(2)
Liz N.

We drove an hour to get there and it was an hr and a half wait. 2 hours later they said 30 more minutes. 2.5 hours later they wanted to seat us in the dirty patio where families were waiting to be called. NEVER AGAIN!!! Save yourself some time and go to 31 flavors.
(1)
Eric G.

Went here for a birthday. At a first glance it seems like a fun atmosphere. When we were seated it took 10 minutes for waiters to even greet us and take our drink orders which then took another 15 minutes to receive. After we ordered the food was brought to us in several trips spanned over a 30 minute wait. They then forgot to ask for the ice cream order for the birthday girl. So when the birthday announcement happened it was short lived and not entertaining by any standard. They forgot several parts on the order and it took various people for a simple task of bringing straws. While I write this I am still waiting for the check. Maybe we were put on a table by a black hole because it seems like the service is vacant and unsatifactory. Food was not a positive aspect either.
(1)
Lori K.

Went to Farrell's today for a 8th grade promotion. There was about 13 of us, our Server Michelle was the best!! She was so nice, always there when we needed something, everything we ordered was hot (food) and the ice cream was yummy. I had the ooey gooey mozzarella sticks and strawberry shake it was good.
(4)
Jennifer W.

Good ice cream. The staff is entertaining, but the line you have to wait in just to get a seat is rediculous! Then you have to wait for your ice cream to be brought to you.
(3)
Kimmy T.

If you don't like constant noise and childish behavior, you shouldn't go here. It's very noisy and there are a lot of kids with balloon hats. The food is really good though. We enjoyed everything we ordered. The chili fries were good and the garlic fries too. Their specialy is the ice creams, of course. I love the "Nachos" ice cream sundae. It's super good. I also ordered a Banana Split and it was huge. I definitely recommend this place was fun, especially if celebrating something for a child.
(4)
David V.

Can't wait to go back! So much fun, good food & desserts. Awesome service! Make sure you make a reservation!
(5)
chris a.

I have been to this place 6 times and have been seated only twice. PROS: The ice cream is superb! (that allows it to be two stars) CONS: The wait time: We were a party of 6 the last time (early 11:30am) I went and waited 40 minutes in line and got to the front. Then the lady asks for our phone number so she can text us in an hour (yes, an additional hour) when our table is ready. An hour and 40 minutes!!!! Only times I have been seated in a reasonable time was when it was just me and my wife (avg 35 minute wait time). Our hamburgers/sandwiches were cold, and drinks were refilled after two reminders to the staff. The wait staff was completely disorganized never returning to the table, forgetting refills, coffee cream, straws, etc... I know they are doing a hundred things with all the birthdays and events but you have to be able to make your other customers happy. Nutshell: The Icecream is great but unless you are a group of two, arriving midweek, before 2:00pm you are going to be extremely disappointed!
(2)
Gabby K.

i was never able to eat food there because i get sooooo full on ice cream! but a great place for kids, VERY NOISY, but its a great place!
(4)
Francesca S.

It's super fun!! The only reason I took off a star was because of the long wait. It's understandable though, it's still pretty new. The food is typical for a place like this, not anything fancy, but it's good. The people are nice and LOUD! It's great for people who have time and patience. I personally loved it, I was up dancing and singing with all of them, very fun. I had a custom-made shake, they're very accommodating!
(4)
Nick F.

I went here for a birthday and we waited 2 hours for our table with a reservation and being thier on time. We had to wait in the hot blazing sun. Finally we sat down at our table and it took over 40 minutes to get a watress. When we finally got our cold meals it wasn't that spectacular. It tasted like my home cooked food. So as we were done we got ice cream and when we got it was all melted, and not good because they kept it out while they were singing happy birthday to 20 other people. Overall it wasn't that good.
(2)
Cristie C.

I know its a new place...and the wait times are long, but that is not my complaint. I made a reservation because it was my daughter's birthday and I did not want the party to wait. We were seated on time, but it took OVER AN HOUR TO GET OUR FOOD! The waitress just kept offering free fries. I complained to the manager who looked at me like "so? what's the problem?" He did get our food, but it was cold and half the orders were wrong. They do put on a great show, but when you have hungry people that is just not going to cut it. We also ordered dessert and a lot of the ice cream was freezer burned! You are an ice cream place...at least get that right! I loved this place as a kid...but this experience broke my heart.
(2)
Daniel O.

Truly an amazing staff that is the definition of great customer service! This crew goes above and beyond the required duties! Chad is doing a great job of managing this crew. Amanda did an incredible job serving us and had a ton of energy! Also Megan, after I simply asked for a bag for my food, took the time to tie my 4 year olds shoe!!! WOW!!! It's little things like this that make this place one of the best! The food and ice cream were, of course, amazing as well!
(5)
Jamie L.

I liked the crazy uses for entertainment. Food was good and so was the ice cream. I am glad this was my first time. I callit organized mess. They know whats going thats fine.they love to embrass people that funny. I laugh and enjoy it.
(5)
Al R.

Went to Farrell's a few weeks back with my 2 daughters for the second time and they had a blast. The wait is long but the food is good and great ice cream.
(4)
Rich V.

I came to this place with a positive attitude and thought it would a nice place to try with a couple friends. We had a waiting time of 45 mins and was a-okay for us! Until an hour passed and we asked what our waiting time was. Only to find out that we have to wait another 45 mins. As we were being seated, the hostess was really rude and had a bad attitude. After, we were assisted by our waiter by some waters. My friends and I ordered simple. Burgers and a shake. We received our food no longer than 10 mins, which was really surprising. It wasn't that great of a burger. You're better off at an applebees. The worst part, our shakes came AFTER we finished eating. I ordered a shake not a dessert. The waiters try to be very friendly with this so called "jokes" it was truly terrible. Not going back for mediocre food.
(2)
Juan M.

20 mins waiting line to put name on list to be told 1 1/2 hour wait minimum.
(1)
Ernie C.

To start off, I dont like giving bad reviews about anything but this will definitely be my first. We came on a wed night. We called at 535 & the hostess told us there was no wait, when we got there they informed us it was a 45 min wait. Out party of 13 waited a total of 2 hours. The food was average and I didnt even get a pickle with my meal. My nephew waited patiently for the balloon person to come by who never did, it was his fourth bday. I spoke to the manager when we reached the 1 hr 45 min mark and all he offered was his apologies. I can happily say I will never come back.i hope if u decide to come here that you get a better experience than I did. and our food order was out in a timely fashion minus the chicken ceasar salad and our silverwear, both were out well after the food arrived. On the plus side, our server carlos was great.
(1)
Sali G.

We were super excited to try Farrell's. Just looking at its website made me drool at the food and ice cream. Maybe I shouldn't have checked its website out (or should have researched more) before trying the place. First off, there was an 1-1/2 hour wait. That we had expected, being its first weekend open. The decor was beautiful; I love vintage and the Gibson Girl, which really was the reason why I wanted to go to Farrell's. After we were seated, alarms were going off and drums were banging. It was as if every table there had a birthday to celebrate. Ok, fine. It did bring out the fun.... just for a bit. The hostess even said Farrell's is Disneyland on crack...I'm a Disneyland freak so I felt I suited this place well. Ok, so far so good.... 10 minutes after being seated, we placed our drinks AND meals. 15 minutes later, I finally got my coffee and the kids got their lemonades. My husband had ordered a Budweiser, and the waitress said, "I'll be right back with it." Another 15 minutes passed, we called her down, and she said she had forgotten and "would be right back!" Now, that's 30 minutes that have passed since ordering our meals (two kids' mac and cheese, and two burgers), and the incessant alarms, waiters shouting across the floor, and people mindlessly banging on the drums didn't make waiting any easier, especially since we were all hungry. The table beside to us were as bored as we were (they had been waiting for their check for as long as we had been waiting for our order), and the other table had gotten the wrong food. The waitress comes back and asks, "Did your kids order the apple juice?" Um, no.... o_O She comes back 20 minutes later and asks, "How are you guys doing? Am I missing anything off your table?" At this point, I was irritated!!! I responded, "Well, we're missing FOOD!!" Really?? You had to ask what was missing off our table?!?!? 50 minutes after placing our order, all we were left were empty cups and cold coffee. So we spent an 1-1/2 hour outside waiting to get in and another hour of waiting inside for... NOTHING. Being hungry and dissatisfied, we walked out of the place with no intent on coming back. Came to the place with high expectations and left with headaches. I know the place is supposed to be loud, but when all that crap is combined with hungry and irritable people who after waiting for 2.5 hours only to be asked if something is missing on our table, it's annoying and gimicky and terrible. I don't care how huge of a Farrell's fan you are; you can't say waiting this long and ridiculous service is worth the food or ice cream there. Thanks for the let down.
(1)
Jonathan G.

this place blows. they lie about the wait and that's not a joke. we showed up, were told it would be 1 hour. we waited one hour and went inside and asked the hostess how long it would be and she said an hour +. whoa, we just waited an hour and now were told another hour to wait....and by the way it's thrifty ice cream. yes thrifty where you can get two scoops for 99cents, why wait 2+ hours for thrifty ice cream...what a joke. one inside service was extremely slow, 10mins to get drinks, 30 mins for burgers and fries which were really tasty but not worth the wait. now onto the ice cream, this is not the farrells you know and love, thrifty ice cream deocrated and dressed up too look good. thrifty ice cream is the cheapest, crappiest you can buy. what a generic rip off. save your time people, also save your money. this place is a joke.
(1)
Steven P.

Never again! Overpriced food that is not worth the wait. Very loud, but that's expected from Ferrells. The only thing they have is the crazy atmosphere! The ice cream didn't even look that great. And is it me, or does it seem to be EVERYBODYs birthday while your there? Every single table I swear had a birthday. I think people are just saying it to get free ice cream. This is definitely NOT the Ferrells from before. Sorry to say, I don't think that they'll last. I give them 2 years tops.
(1)
Sal P.

Just had dessert there. What an awesome experience. Just like it used to be before they closed down. The food looked amazing and the service was energetic and friendly. Can't wait to go back.
(5)
Char R.

Went there today with a party of 12. Got there at 11:17 the line to get in was mild:) The atmosphere is how I remember it from 40 years ago which is great, HOWEVER, the service sucked (and I paid a $35.00 gratuity), the chili cheese dog was mediocre, the quality of the ice cream in the Zoo was horrible and man the store is only a remnant of the good old days. If only they can beef up the service and improve the food, then and only then will I return to spend another $230.00 dollars. Went and arrived excited, left totally disappointed!
(2)
Roseanna S.

A GREAT experience and beyond our expectations... We had a party of 17 that was celebrating a 6th grade promotion... The service was incredible and the entertainment was hilarious... Good times for kids and adults... Oh, the food was good too... especially the dessert... We highly recommend it, but plan ahead and book your reservations... this is not for the timid, quiet meal out... Expect loud and entertaining fun... Fun... FUN... and you will enjoy it as much as we did :)
(5)
Chris W.

Sunday night party of ten. Said we'd be seated in 2 hours, took 3.5 hours. Completely unorganized! Farrell's needs to up their game big time! Completely unacceptable!
(1)
MeChan W.

i expected this place to be loud and alive, that would've been ok if not for the fact that its so cramped, due to seating issues the kids felt out of the mix. The food was ok but we were really there for the ice cream, I can't really judge the ice cream because it was 30 percent ice cream 70 percent whip cream so I really couldn't taste it. I will not be back unless I am drug there by friends.
(2)
Frank D.

Soooo glad its back...I remember the one in Rosemead that I never got to go to because it closed down, and my grades sucked! Twenty years later I finally got to check it out. To give you an idea of what it's like, it is just like the Ziggy Piggy scene with Napoleon in Bill and Ted's Excellent Adventure. It was super fun, the staff was great with the kids, and the ice cream was EXCELLENT! (guitar riff)
(5)
Alicia P.

Long wait but so worth it... Had a great time with the family =)
(5)
Scott G.

Quite surprised by what I've read. Not our experience: First off, yes, it's loud. It's Farrell's on a large scale. But that the Farrell's ambiance we have come to expect. We hit at lunch on Friday, and it was about 30 minutes for the wait. We've been to several now and this by far was the best Farrell's experience. Food was good, service was good, better than going into Chili's or Applebees. Ice cream was also delicious. The waitress (Michelle, highly recommended!) apologized about the wait for Ice Cream. It was a bit, but the place was full, and we could see them working hard, and it gave us a chance to digest lunch and see people ordering "The Zoo" and "The Volcano". On the service: I can't believe they're paid enough to perform they way Farrell's expects them to be. Kudos to the entire staff for making each special event (birthday, pig trough, giant bowl of ice cream) really cool. Is great to have a place to go and sit down for ice cream again. I'd drive the 30 miles for this over any of the trendy ice cream or yogurt shops in the area. This place delivers what we nostalgically missed from our childhood: Good 'ole Farrells!. Did I mention it was loud?
(5)
sam r.

We had our 8 year old daughter's birthday party here. We had 8 little kids, and 4 adults on a Saturday evening. We made a reservation, so there was very little wait to be seated. Our server was incredibly friendly and helpful. The balloon twisters were fantastic. One of our daughter's friends has a nut allergy, so our server had the kitchen make her a special nut-free version of one of the sundaes. We had a great time tonight, we will definitely be back again.
(5)
k b.

Bug in my food! :( So I've come here a few times and love it. Especially for the nostalgia of going to the one in temple city/rosemead for years when I was a kid. Although absolutely horrified when I came to celebrate my daughter's 3rd birthday on Monday. Had a great time except my entire family said the service was terrible. And my salad had a live WASP buried in the lettuce. What the heck!! I was pretty into the cobb salad (more than 1/3 done) and went to take my next bite as I see a wasp creeping up through the lettuce. I was disgusted and immeadiately took the bug to the closest employee by which I was told "you could start by telling your server." Then 10 minutes later my Dad went and told the manager that he needed to apologize to me.. his response..."oh I was going too"... yea really buddy? When? I didn't let it ruin my night but needless to say I didn't want anything else. Not even ice cream. Eww.
(3)
Tony M.

Wow, the nostalgia!!! Just like I remember as a kid. The ice cream is, of course, AWESOME. The food menu is pretty good too, alot better than I remember. The wait staff provides good service. I can't wait to go back.
(4)
Tommy M.

Been here for almost an hour, on a wednesday afternoon, with seven other tables.....no food yet....probably our one and only trip....
(1)
Susie C.

Be prepared to wait 3-4 hours! Other then the wait once you are actually in, its a hoot! Great for kids, the staff is more then full of energy and they keep it up the whole time you are there. That is what impressed me the most, that huge group after group of customers and the staff kept up the singing and yelling and fun each time, doing their best to make each birthday, anniversary special for each one. It was fun to revisit an old childhood memory. Once the craziness of the opening ends, and the waits are not so terribly long I think this place could be as great as it used to be! Good Luck Farrell's, I wish you well, even after making us wait for hours to be seated.
(3)
Chibo M.

Awesome service, atmosphere, food, an deserts.... I honestly don't have a complaint, it was packed our waitress was awesome!!! If your in town an want to try some awesome ice cream you have to try farrells.
(5)
Kelly D.

meh....i loved it when i was a kid but that was 30 years ago. it is a little too noisy for me but their ice cream sundaes sure are good! i'm glad i went but i probably will wait a while to go back.
(3)
luz c.

I have a 2 year old and he loved this place. Lots of eye candy. Friendly staff and lots and lots of AMERICA! My son liked the food and if you have a little guy that is picky the food is pretty basic that you will surely fine something. I found the constant singing and bell ring a bit disturbing. LOUD! However, the kid loved it all and found it all very exiting. Do not go there if you want a leaturely meal with kids. Little guys will find it hard to stay in there seats. If you do take little guys try to get a booth. That way you will have some control. Also, do not take little babies. They will not have fun. The noises are to scary for them. Everytime I've gone Its been very crowed and I have to wait for at least 30 minutes for a table. So be prepared.
(4)
Liliana E.

I've been here a couple of times and its always a fun time! The food is ok, but lets be honest, you don't come here for the food, you come here for the ice cream.. Take the challenge and try to finish one of their belly busters! The wait is usually longer if you come here on a weekend, but during the week it should not be bad at all..
(4)
Owen M.

As good as it gets. I did have to wait in line for about 1 hour, but the experience was well worth the wait. Had a wonderful server, Owen, who went out of his way to give us the very best experience of a lifetime. I remember Farrell's from when I was a kid, and I can't believe that they were able to bring back the experience again. Can't say enough about how great a time I had with my family at this place.
(5)
pj s.

The diner food is actually pretty good! The ice cream is wonderful. The wait is way too long to get a table! The atmosphere is great for kids, but the drum and fire horn are a little too much, especially if you are just standing in line for 45 minutes. The fire horn and drum are actually louder when you sit down. Once you get seated, do not be surprised if your brain tells your body this is not worth it.....lets get the heck outta here!!! Migraine anyone?? It will happen to you.
(3)
Michelle B.

Our Family went to Farrell's to celebrate my nieces birthdays. It was great! We heard the lines were long so we got there early before it opened and waited about 30 minutes to get a table. The staff was awesome and the food and ice cream was very good. It was loud but of course its loud, its Farrell's! My family and friends grew up going to Farrell's and we were very pleased with the comeback and its modern twist of the different Happy Birthday renditions. It was exciting and our waitress was fabulous. We sat at our table for 3 hours and enjoyed all the birthday celebrations. The balloon makers were also really cool. I know it sounds corny but it brought us back to our youth and we all had a good time. We are definitely going back.
(5)
Mindy K.

The ice cream is great. So much fun for kids. But the wait can be a little too much. I'd suggest going mid-week. Also the balloon artists and singing waiters ... so much fun!!!
(3)
Matt B.

Not all the hype everyone has made it out to be. The best thing about the place is the atmosphere. Thank God it helps to distract you from the poor quality food and limited ice cream selections. The burgers are thin and dry and the ice cream flavors are extremely limited. I know this is an old. school ice cream joint but come on, step up to todays world of fun flavors. Can't wait for Handels to open in Rancho.
(2)
Marie N.

My first visit to this restaurant was horrible. We went on a Tuesday at 11:30 am and the host moved us 3 times because he didn't understand the number of people we told him (4 and a baby in a carseat). Then we had to wait 20 minutes for the waiter to take our order and an hour for the food to arrive. When the food arrived, it was cold and not fresh. There is no order in the place and it's too hectic. The place needs some systematic way of getting people in, seating them, serving them and getting them out. Not to mention the mean mom who tried to start a fight with me as we walked out. Not a place I will be going back to!
(1)
Karen C.

Went to Farrells today and had a wonderful time. it was just like i remembered from when i was a child. Had an absolute blast. My 3 year old had the time of her life. Can not wait to go back. I am so glad Farrells is back in town!!!
(5)
Rick C.

Went with a party of eight, Carlos our waiter took the order, everyone was served but one. Never saw him again till the bill. I hope you never get Carlos or you may leave hungry.
(1)
Christina C.

Ice cream is great, service was great and food is merely okay and overpriced! If you want a burger, you are better off at In N out. If you love the Happy Birthday song, this is the place to be! Being that they sing that song every 3 to 5 minutes. Oh, and it is filled with lots and lots of kids.
(3)
Linda V.

This place is noisy, noisy, noisy. Of course, it's a place to go for celebrations.
(3)
Y V.

Hubby took me for Mother's Day and I loved it! You walk in ...and I had the same kind of excitement you feel when you walk into Disney Land. The team of workers were full of excitement, and had the best energy. Chelsea was our server and she was very sweet, Love how they go table to table making balloon animals, crowns, and every sort creature you can imagine. The food was really good, and the ice cream sundae was just like when I was a kid! I was so impressed by who fast everyone works, and how well they work together, something you don't see so often, and most of the employees are really young, very impressive! If a napkin fell to the floor it was quickly picked up. When a table was done, it was bussed, clean and a new group was seated. Cant wait for The Riverside location to open!!!!! BTW LOVED that it was a place my kids could be loud, and have fun, and let loose They LOVED IT!!!!
(4)
Dora M.

When you are told the wait time will be 1.5 to 2 hours, that's what you expect, right? Well after waiting 2 hours and you are told your party is next you think, cool. But 30 minutes later you are told it will be another 30 minutes you start to get upset. Once they realize you are getting upset they try to seat you in the patio which is actually a filthy waiting area (filthy from empty food containers that are on the floor and tables because the wait is soooo looong that people decide to get a quick bite from the Tasty Goody next door and not a trash can in sight), that's when you give up and say forget it! Boo to Farrells! What a huge disappointment.
(1)
Vanessa D.

I went to Farrell's for my little sister's 9th birthday, it being something my step-mom had experienced when she was young and wanted to share with her daughter. We arrived and had a reservation but still ended up waiting for about 20 minutes. We were seated finally and our drinks and appetizers came relatively quickly but it took over an hour for them to get our food out and when it did finally come, they only brought half of our parties food. The other half came about 15-20 minutes later and they still forgot one person...who ordered A SALAD. Our drinks were refilled maybe once, the place was noisy and I'm pretty sure WAAAAAYYYY over capacity and they kept bringing in more tables and chairs from outside. It was very disappointing, especially since my father is diabetic and waited so long for his food he began to get shaky. I know this place has only recently opened, but they really need to work the bugs out or they wont make it. On the positive, the wait staff was friendly and perky and the food was decent. Overall...not worth it.
(1)
Leo G.

Not impressed in Rancho Cucamonga, arrived at 11, early and seated immediately, then downhill from there, but terribly slow! After finally finishing a less than impressive meal, ordered 1 scoop of ice cream...easy right? 20 minujtes later, with no ice cream, I cancelled and asked for check...10 minutes later I was out of there. Save your money!
(1)
Courtney O.

a great experience and super fun! the ice cream nachos were really great!
(5)
Joey Z.

Great place to have fun.unless you are lame boring grumpy.food is good ice cream is even better its worth the wait
(5)
Molly C.

Great family place. My husband and I both went to Farrell's when we were young. It was fun taking our kids and create a great family memory. We had fun and our girls love the balloon animals they got there. Expect the wait, and it's worth it.
(5)
Liz S.

I went because I was excited when I heard they were going to open one up in Rancho Cucamonga, CA. I headed out there with reluctance being it is two days before Christmas and it was early afternoon...CROWD FEAR...But you have to clear your mind of negative thoughts, yes there was a line but an organized line. It went quickly and you get so caught up with watching young adults going way over and beyond and making all efforts to make your visit memorable...yes it transports you and and if you have kids to just have FUN! I was able to witness a soldier who returned from the Middle East War and was being reunited with his daughter after a few years and they went out of their way to make it special. The food is good considering you are going there for the atmosphere and Ice Cream. Their hamburgers were good and it is affordable about the same price as if you are going to another high end restaurant and again the service GREAT! It was refreshing to see young adults working hard together in sync with no slacking....Will for sure go again. Be prepared because it is loud.......
(5)
teilor h.

It was our 1st time here. Due to Yelpers' reviews,we got here at 10:35 am to avoid the long wait. We were the 2nd in line. They opened @ 11. They got us a table really quick. Our server was friendly. I tasted and liked their appetizers: garlic fries, chili cheese waffle fries and the chicken tenders. The coffee shake was good too. I didn't hear any complaints from my table (they liked their sandwiches and burger). We also got the black and white sundae, the vanilla ice cream was okay but we loved the creamy chocolate ice cream better. Overall, service was great, it was noisy BUT my kids had so much fun! My kids can't wait to go back and try their other sundaes.
(5)
Jim T.

this place rocks!! worth the wait!! cmon this place is new back from the dead!! gotta live a little ..and yes you gotta wait about a hour!!
(5)
Ben M.

Loud loud and loud!!!!!! The wait was long the ice cream was ok. I'm not sure my kids would enjoy this. I will give the place another chance with my children and review again .
(2)
Karis C.

We loved our time at Farrell's! I went last Friday night with my husband (interesting date night!) and we were overall very satisfied. We waited about a half hour to be seated but we enjoyed taking in the scenery/dancing/singing etc. while we waited. The hosts/hostesses were hilarious! One of them even stayed and talked and joked at our table for a few minutes. We loved that the staff got to show off their personalities while doing their job. They seem to have AWESOME staff, and they are the ones who made our evening enjoyable. (Hopefully you go on the night when the host is wearing his old lady cat vest) The food was not so bad. We felt like it was slightly overpriced (paid 40 for 2 people....that included a $9 dessert though!). My husband got the "talk of the town" burger and it was actually really good. I got the philly cheesesteak and wasn't as thrilled. It wasn't bad, but kinda tasteless in my opinion. For dessert, we got the triple chocolate brownie sundae (waaay too big for 2 people!) it was REALLY good though!! They even sang us a song about our sundae. lol! The restaurant was loud but that didn't bother us at all. It's not the kind of place you go to have serious conversation, that's for sure! My only complaint was that the restaurant was really cold. Like, wear your ski jacket cold! hahah well, maybe not that bad... but definitely bring a jacket/sweatshirt! Overall, we had a great time! We'll probably return on a weekday sometime to avoid the crowd!
(4)
Mark R.

We dropped by on an Saturday afternoon with our 2 year-old granddaughter. We waited 40 minutes in line to get to the front counter. They took our cellphone number so they could text us when a table would become available in... 1 1/2 to 2 hours! It would have been helpful to let us know that there would be an hour(s) long wait when we started the queue. We will never be back...
(1)
Jesus C.

this place sucks noisy as hell people running around being on drugs talking about a triple shot of ice cream this thing is retarded the stupidest restaurant I've ever been to never go and you have the most annoying waiters and waitresses in this whole godforsaken place
(1)
AJ R.

OK,OK,OK...so this place is nostalgic, but that is it!!! Quite frankly it does not deserve any stars, actually it deserves negative stars, We came here to celebrate my daughter's 15th birthday and all I can say is, REALLY? Really, it was only 7 of us. To begin with, they never answer the phone so trying to make reservations was a joke. So we arrive around 5:30ish, and there is a line maybe, 40 people deep. One of their employees is outside taking names and tells us it is about a 60-90 minute wait so if we want we can walk around the strip mall and come back in about an hour. We decide to wait in line talking, hearing about the gifts everyone got for Christmas. Nearly 2 hours later, line is still about 10-15 people deep. So, I go to the hostess and ask where we are and about how much longer and she says, "about 60-90 minutes." WHAT!!!!!!! That is what I was told about 2 hours ago. She simply replies that management tells them to not say anything that exceeds 60-90 minutes. I simply asked for the manager, who is some young kid, who looked stressed out of his mind simply says, "we are always busy and can never predict how long it will take to attend the people that are waiting because we don't know if they are going to have dessert or not." WHAT!!!!! HELLO, FARRELL'S is a dessert place regardless of what kind of food they have. By the way, the food was actually better that the dessert. They actually use Thrifty's Ice Cream! Let me tell you it taste better at Rite Aid. THe burger was not bad, old fashioned at modern day prices. You get what I am saying here? Anyway, I told the manager why are they simply not honest with their customers and tell them it is a 3 hour wait, so we can have better options to go see a movie or eat somewhere else. BINGO, "because we don't want people to leave." WHATEVER!!! I would recommend that if you do go for the banging of the drum or have them screaming about having one of there ice cream bowls that are less than tasty, to arrive as soon as they open or if you are lucky enough to book one of the 2 reservations they say they make on a daily basis. We waited 3 hours to be seated only after I complained and got a little rude with the host because by her own admission they were seating people that arrived after us because they were getting rude and complaining about the wait. I WOULD NOT RECOMMEND THIS PLACE AND MY YOUNGER KIDS DON'T EVEN WANT TO GO BACK!!!! One good note, our waitress was nice and provided us with good service, but it is a shame she works at such a lousy place. I recall going to Farrell's as a kid in Downey, my mom never remembers having to wait more than a few minutes. One more thing that I found funny....on there service survey, one of their options on wait time is literally, "could have build my own Farrell's" TOO FUNNY.
(1)
P J.

Only reason this place got 2 stars from me is because the manager and senior manager both came to the table to apologize for the HORRIBLE service we experienced there. However, reading most of the reviews here, it seems we received the norm!!!! For the details, here comes the good, bad and ugly... Yeah, the waits are long but they text you when your table is ready. We live local, went and put our name down, were told 3 hours, went home, came back and were seated at the 2 1/2 hour mark. We had 7 people in our party and no reservation on a weekend...fair enough. The atmosphere is very festive but there is too much stuff crammed in too little space. Even my kids who usually love raucous places like Chuck E Cheese, etc. were taken aback by all the chaos and fuss there and my son even started getting a headache. He has never had a headache in his life before!!! The staff is indeed energetic but all the energy seems focused on yelling and running around but not actually providing service to the customers. Garlic fries were so-so. Onion mountain was dry and lacked taste. Quesadillas were actually really good. Adult mac n cheese was decent. Kids mac n cheese was the kraft variety and looked very dry. Kid's pizza looked good. WORST part was the service. It seems that the only directive these guys have been given is to focus on parties and birthdays and creating the most rowdiness they can. We tried to order our food when we first gave our drink order but our server refused to take the order because he wanted to put the drink order in and go attend to a party. He finally returned quite a while later to take our order. After the food came out, he came by once to make sure everything had come out OK. But, when we tried to order more stuff later, he wouldn't even return to take our orders. We even momentarily spoke to him 3 times to tell him we wanted to place an order but each time he told us he was busy with a party and would return and never did. Finally, we had to get the manager to our table and we were so upset and fed up with the place and its lack of service that we decided not to order the rest of our dishes and dessert and just leave there as soon as possible!!! Even the manager's offer for FREE DESSERT on the house was not enticing enough to get us to stay. We ended up leaving and going to ColdStone to salvage the evening and get some good ice cream which we had promised the kids. I will never be returning there for food service or even contemplate a party. If they build a separate area where you can just show up for dessert and leave, I may return to try some of the ice cream dishes they are apparently so well known for. All in all, management really needs to re-evaluate their employee training and make sure that their servers actually focus on serving the customers seated in their booths and not just running around and yelling.
(2)
Genevieve G.

The candy store is nothing like the old one, the food was FANTASTIC, surprisingly, but the hot fudge brownie Sunday sucked! Lol. The brownies were dry and crunchy, there was hardly any hot fudge, and the ice cream was eh... Do go though, just for the fish tacos. WOW!
(3)
Kimberly A.

My friend and I with our 4 boys arrived just before opening on Jan 5. We were about 7th in line, were seated in a timely manner. Our waiter arrived and took our drink order, delivered the drinks and took our food order...everything was great until we waited for a very long time for our food to arrive. There were other members of the staff that interacted with our boys, brought them balloons, and chatted with all of us. Our waiter would walk by telling us our food should be up shortly but then would become invisible. I should also note that several groups that ordered after us, were eating long before us. We were there for 1.5 hours and only ate lunch. Our intention had been to treat the boys to lunch and ice cream but food service took so long and according to our server, ice cream was backed up so it would be awhile longer before the ice cream would arrive. Guess next time we will eat our meal at home and then come in for the dessert. Work on the kinks Farrell's and then we'll try it again. Our order: 1 buffalo chicken sandwich, 1 club sandwich, 1 child's hot dog, and 3 child's macaroni and cheeses.
(3)

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Address : 10742 Foothill Blvd
Rancho Cucamonga, CA, 91730
Phone (909) 989-8777
Website https://www.farrellsusa.com
Click To Get Directions

Opening Hours

Mon :11:00 am - 10

Specialities

Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dessert
Parking : Private Lot
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Very Loud
Alcohol : Beer & Wine Only
Outdoor Seating : Yes
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : No

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Farrell’s Ice Cream Parlour Restaurant

10742 Foothill Blvd, Rancho Cucamonga, CA, 91730

Farrell’s Ice Cream Parlour Restaurant Menu

Appetizers

Salads & Soups

Serious Hand Crafted Burgers

Sandwiches

Specialty Eats

Healthy Meal suggestions for Farrell’s Ice Cream Parlour Restaurant

Appetizers

Salads & Soups

Serious Hand Crafted Burgers

Sandwiches

Specialty Eats

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