Always good on customer service even when I give them my crazy ideas that are not on the menu they come through. Nothing has even been wrong here!!
(5)
Amy L.
I can't say that anything about DQ is exciting, but this DQ isn't even...complete. It's like an express DQ with less than half of the menu items of a normal one. A great big meh goes out. At least I won't be stopping here every other day and gaining weight, because it's bad. Really bad. Beware of the chicken strips. You can double it up as a laxative. The staff isn't friendly, and I can't say anything good about it. Oh. And they lock the bathroom. This isn't the ghetto. It's vail.
(2)
Sherry A.
Never have had a good experience and today was the icing on the cake. Just picked up 2 chicken baskets tonight. They forgot the gravy for both and they threw in a slice of bread, not toasted with a huge chunk of unmelted butter on it. Not appetizing at all. It wasn't even busy tonight, but as usual the wait in the drive thru was way too long. The management clearly doesn't care about the quality of food and service they provide to their customers.
(1)
A K.
New owners are horrible and driving customers away. Treat customers like dirt and are rude. They have the whole "we're better than you" attitude. Not worth it anymore.
(1)
Charity B.
Sitting in the drive through now and I am seriously over the attitude you get from the teens that work here. We frequent DQ more than I care to admit and it seems it has gotten worse over the last six months. Maybe some adult supervision would do these teens some good. Unfortunately you are the only game in town so we will continue to reinforce bad customer service by continuing to be customers. Customer service seems to be a thing of the past.
(1)
Naveen S.
Blizzard of the month....smores. It's an ice cream shop, whats not to like
(4)
Maresa F.
Love large vanilla cone and tenders basket. But sevice is a bit slow at times so I recomened it just dont go between 3:00pm-5:00pm all the kids from the middle school are all there so its packed a slow
(5)
Ebony K.
This dairy queen is in the middle of no where! Well it is in the middle of no where to me because we were coming back from El Paso and decided ice cream was in order. The place was hoping on a Sunday afternoon. The service was great and served with a smile. The downside is that it is not full service DQ, meaning did not serve the usual burgers and fries along with everything else that most DQ's serve. So if you are in the area, and just want a cone, blizzard, sundae or shake, then this is your DQ!
(3)
Simon K.
If you want a full service DQ, find a Dairy Queen Brazier. If you want DQ ice cream, this is a great place to stop. We've been going to this DQ for almost three years now and have never had a problem. Very courteous workers, quick service, and delicious DQ ice cream.
(5)
Yvett R.
I call this the Dazed and Confused dairy queen. I think it's funny that you could go here any evening and see kids hanging out . . . dazed and confused style. I suppose there's no alternative. I mean, this is where I go if I want dessert and don't want to drive into town.
(3)
Jerry G.
We have been stopping here for years. Event though the friends we use to come here have left, we still stop by. It is always clean and the staff is friendly. This is a full service DQ (food and ice cream). They even have cakes that can be made for all occasions.
(4)
Pam W.
This DQ just doesn't have it together. After skipping a gluten filled wedding cake at a recent wedding, I desperately wanted something sweet. We went to the DQ on the way home and wow my blizzard "sucked." Sucked is the only word I can use to describe how horrible it was. I ordered the seasonal caramel nut roll blizzard which was supposed to have peanuts, marshmallow, and caramel in vanilla ice cream. It was just peanuts and ice cream. I was looking at my husband's butterfinger blizzard with jealous eyes. This blizzard definitely wasn't worth buying bigger pants for.
(2)
Zach M.
I cant event begin to describe how disappointing this DQ is and not even the fault of the people that work here. I'm from Texas, the land of REAL DQs. This place has ONLY ice cream cakes and disappointing hot dogs that will only bring you diarrhea. I drove from Austin, TX to the Fiesta Bowl against Ohio State and then again to Pasadena for the Rose Bowl National Championship and on both trips I got tricked by stopping here. Both times I had the same reaction, "hell ya, a DQ!" and then realized that it was a coyote in sheep skin. They shouldn't call this a DQ, it should be known as "disappointment." The second time I stopped here a year later I even had a moment where I thought, 1,500 miles and I stop at the same crappy DQ... what were the odds. If you like this DQ than you obviously do not know what DQ is.
(1)
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Address :13160 E. Colossal Cave Rd. #130
Vail, AZ, 85641
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : No Caters : No
AM S.
Always good on customer service even when I give them my crazy ideas that are not on the menu they come through. Nothing has even been wrong here!!
(5)Amy L.
I can't say that anything about DQ is exciting, but this DQ isn't even...complete. It's like an express DQ with less than half of the menu items of a normal one. A great big meh goes out. At least I won't be stopping here every other day and gaining weight, because it's bad. Really bad. Beware of the chicken strips. You can double it up as a laxative. The staff isn't friendly, and I can't say anything good about it. Oh. And they lock the bathroom. This isn't the ghetto. It's vail.
(2)Sherry A.
Never have had a good experience and today was the icing on the cake. Just picked up 2 chicken baskets tonight. They forgot the gravy for both and they threw in a slice of bread, not toasted with a huge chunk of unmelted butter on it. Not appetizing at all. It wasn't even busy tonight, but as usual the wait in the drive thru was way too long. The management clearly doesn't care about the quality of food and service they provide to their customers.
(1)A K.
New owners are horrible and driving customers away. Treat customers like dirt and are rude. They have the whole "we're better than you" attitude. Not worth it anymore.
(1)Charity B.
Sitting in the drive through now and I am seriously over the attitude you get from the teens that work here. We frequent DQ more than I care to admit and it seems it has gotten worse over the last six months. Maybe some adult supervision would do these teens some good. Unfortunately you are the only game in town so we will continue to reinforce bad customer service by continuing to be customers. Customer service seems to be a thing of the past.
(1)Naveen S.
Blizzard of the month....smores. It's an ice cream shop, whats not to like
(4)Maresa F.
Love large vanilla cone and tenders basket. But sevice is a bit slow at times so I recomened it just dont go between 3:00pm-5:00pm all the kids from the middle school are all there so its packed a slow
(5)Ebony K.
This dairy queen is in the middle of no where! Well it is in the middle of no where to me because we were coming back from El Paso and decided ice cream was in order. The place was hoping on a Sunday afternoon. The service was great and served with a smile. The downside is that it is not full service DQ, meaning did not serve the usual burgers and fries along with everything else that most DQ's serve. So if you are in the area, and just want a cone, blizzard, sundae or shake, then this is your DQ!
(3)Simon K.
If you want a full service DQ, find a Dairy Queen Brazier. If you want DQ ice cream, this is a great place to stop. We've been going to this DQ for almost three years now and have never had a problem. Very courteous workers, quick service, and delicious DQ ice cream.
(5)Yvett R.
I call this the Dazed and Confused dairy queen. I think it's funny that you could go here any evening and see kids hanging out . . . dazed and confused style. I suppose there's no alternative. I mean, this is where I go if I want dessert and don't want to drive into town.
(3)Jerry G.
We have been stopping here for years. Event though the friends we use to come here have left, we still stop by. It is always clean and the staff is friendly. This is a full service DQ (food and ice cream). They even have cakes that can be made for all occasions.
(4)Pam W.
This DQ just doesn't have it together. After skipping a gluten filled wedding cake at a recent wedding, I desperately wanted something sweet. We went to the DQ on the way home and wow my blizzard "sucked." Sucked is the only word I can use to describe how horrible it was. I ordered the seasonal caramel nut roll blizzard which was supposed to have peanuts, marshmallow, and caramel in vanilla ice cream. It was just peanuts and ice cream. I was looking at my husband's butterfinger blizzard with jealous eyes. This blizzard definitely wasn't worth buying bigger pants for.
(2)Zach M.
I cant event begin to describe how disappointing this DQ is and not even the fault of the people that work here. I'm from Texas, the land of REAL DQs. This place has ONLY ice cream cakes and disappointing hot dogs that will only bring you diarrhea. I drove from Austin, TX to the Fiesta Bowl against Ohio State and then again to Pasadena for the Rose Bowl National Championship and on both trips I got tricked by stopping here. Both times I had the same reaction, "hell ya, a DQ!" and then realized that it was a coyote in sheep skin. They shouldn't call this a DQ, it should be known as "disappointment." The second time I stopped here a year later I even had a moment where I thought, 1,500 miles and I stop at the same crappy DQ... what were the odds. If you like this DQ than you obviously do not know what DQ is.
(1)