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Name: Hub
Address: 266 E Congress St, Tucson, AZ, 85701
Telephone: (520) 207-8201
Price range: Under $11
Rating: 3.82

Hub

266 E Congress St, Tucson, AZ, 85701

(520) 207-8201
Store is closed

Hub Menu

Appetizers

Cheesy Tots

Prime Fries

Jumbo Lump Crab Cakes

Glory Curds

Hub Wings

Calamari

Hub Cheese Board

Ahi Carpaccio

Shrimp Cocktail

Cheesy Tots

Prime Fries

Jumbo Lump Crab Cakes

Glory Curds

Hub Wings

Calamari

Hub Cheese Board

Ahi Carpaccio

Shrimp Cocktail
Salads

Picky Farmer

Grilled Chicken Caesar

Cobb

Roasted Corn and Avocado

Shanghai

Seared Ahi

Side Salad

House Salad

Picky Farmer

Grilled Chicken Caesar

Cobb

Roasted Corn and Avocado

Shanghai

Seared Ahi

Side Salad

House Salad
Soups

Corn and Pobland Chowder

Roasted Tomato Bisque

Corn and Pobland Chowder

Roasted Tomato Bisque
Sandwiches

Pastrami Rye

Pastrami - Swiss

Pastrami - Reuben or Randy

Corned Beef and Rye

Corned Beef and Rye - Swiss

Corned Beef and Rye - Reuben or Randy

Prime Dip

Vegchetta

Turkey BLT

Chicken Salad Sandwich

Warm Lobster Roll

BBq Smoked Pork

Grilled Chicken

Pastrami Rye

Pastrami - Swiss

Pastrami - Reuben or Randy

Corned Beef and Rye

Corned Beef and Rye - Swiss

Corned Beef and Rye - Reuben or Randy

Prime Dip

Vegchetta

Turkey BLT

Chicken Salad Sandwich

Warm Lobster Roll

BBq Smoked Pork

Grilled Chicken
Mac and Cheese

Classic

Bacon

Classic

Bacon
Burgers

Cheeseburger

Bacon Cheeseburger

Patty Melt

Veggie Burger

Cheeseburger

Bacon Cheeseburger

Patty Melt

Veggie Burger
Main Dishes

Ribeye and Fries

Corned Beef Hash

Chicken Pasta

Grilled Vegetables

New York Steak

Shrimp and Grits

Ahi Tuna

Short Ribs

Grilled Pork Tenderloin

Chicken Pot Pie

Salmon

Cajun Linguine

Ribeye and Fries

Corned Beef Hash

Chicken Pasta

Grilled Vegetables

New York Steak

Shrimp and Grits

Ahi Tuna

Short Ribs

Grilled Pork Tenderloin

Chicken Pot Pie

Salmon

Cajun Linguine

Healthy Meal suggestions for Hub

Appetizers

Cheesy Tots [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Prime Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Jumbo Lump Crab Cakes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Glory Curds [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hub Wings [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Calamari [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hub Cheese Board [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Carpaccio [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp Cocktail [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cheesy Tots [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Prime Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Jumbo Lump Crab Cakes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Glory Curds [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hub Wings [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Calamari [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hub Cheese Board [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Carpaccio [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp Cocktail [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Salads

Picky Farmer [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken Caesar [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cobb [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Roasted Corn and Avocado [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shanghai [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Seared Ahi [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

House Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Picky Farmer [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken Caesar [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cobb [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Roasted Corn and Avocado [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shanghai [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Seared Ahi [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

House Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Soups

Corn and Pobland Chowder [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Roasted Tomato Bisque [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corn and Pobland Chowder [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Roasted Tomato Bisque [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sandwiches

Pastrami Rye [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pastrami - Swiss [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pastrami - Reuben or Randy [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef and Rye [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef and Rye - Swiss [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef and Rye - Reuben or Randy [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Prime Dip [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Vegchetta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Turkey BLT [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Salad Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Warm Lobster Roll [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBq Smoked Pork [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pastrami Rye [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pastrami - Swiss [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pastrami - Reuben or Randy [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef and Rye [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef and Rye - Swiss [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef and Rye - Reuben or Randy [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Prime Dip [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Vegchetta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Turkey BLT [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Salad Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Warm Lobster Roll [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBq Smoked Pork [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Mac and Cheese

Classic [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bacon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Classic [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bacon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Burgers

Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bacon Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Patty Melt [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Veggie Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bacon Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Patty Melt [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Veggie Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Main Dishes

Ribeye and Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef Hash [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Pasta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Vegetables [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

New York Steak [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp and Grits [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Tuna [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Short Ribs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Pork Tenderloin [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Pot Pie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Salmon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cajun Linguine [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ribeye and Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Corned Beef Hash [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Pasta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Vegetables [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

New York Steak [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp and Grits [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ahi Tuna [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Short Ribs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Pork Tenderloin [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Pot Pie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Salmon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cajun Linguine [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Visit below restaurant in Tucson for healthy meals suggestion.

Arby’s ( 5633 W Cortaro Farms Rd )

Subway ( 6878 E Sunrise Dr,Ste 150 )

Visit below restaurant in Tucson for healthy meals suggestion.

Arby’s ( 5633 W Cortaro Farms Rd )

Subway ( 6878 E Sunrise Dr,Ste 150 )

Write An Anonymous Review

Jennie F.

Just ate lunch here for the very first time after reading some wonderful things about this place. The ambiance - was very hip and what a new and revitalized downtown scene needs!! YAY! Loved the upside down lamps! Very cool! The food was AMAZING! I started with the Cheese Curds (The Glory) - very good! I'm a huge fan of Rueben's and OMG - their Pastrami Rueben is FANTASTIC - truly yummy and HUGE! My only complaint initially was the cheese wasn't melted, it was almost like they forgot about it and threw it on top right before they brought it out. I let that go and proceded to enjoying my sandwich which as I just mentioned was amazingly good. After I ate half of the sandwich I realized NO SAUERKRAUT was anywhere on it. I notified by waitress and she brought me some out immediately. I questioned her on it and also mentioned the "unmelted" cheese. She apologized and said the kitchen was having a hard time getting the orders correct lately for some reason (?) Now on to the service...Our waitress was very good, and knowledgeable about the menu as well as the wine & beer list (which is always a plus with me). I wish the rest of the wait staff, and hostess were more friendly and inviting, they were pleasant, but really didn't go out of their way to make sure our experience was fantastic. The vibe was sort of "Oh gosh do we really have to be here and wait on people?!" Another pet peeve of mine (and I'm sure other people as well) is when the wait staff (along with your waitress) is preoccupied watching tv - which sadly occurred on our way out. I get there was a very exciting sporting event on - but honestly if you are working - tivo it and do your job! Not a super "service oriented" restaurant and I hope they change that because Tucson needs more of this type of restaurant and food. Summary: I'm a HUGE FAN and am rooting for them - but they need to tweak their customer service a bit! ;-)
(4)
Badhri S.

Had a Vegan Ratatouille, Crab cakes.. Bourbon Ice cream was fantastic
(5)
Reina R.

First of all I want to say, whatever you do, try the ice cream at HUB! Even if you aren't hungry get a taster of one of the many unique flavors HUB offers. My personal favorite is the Oatmeal Cookie Dough! Eating that ice cream reminds me of being a kid, begging my mom to have some of the cookie dough as she made oatmeal cookies on a cold, rainy day. But back to HUB...When I first walked in my initial thought was, "This isn't Tucson, this is some trendy restaurant in LA or New York". We were seated promptly and took a glance at the drink menus before ordering. Someday I'll be brave enough to try the Nathan & Mark cocktail (Makers and Pickle Juice) but I opted for one of the many wines on tap. Wine on tap seems to be gaining popularity here in Tucson, me gusta! During happy hour the wines on draft are $5 a glass. I opted for the Merlot and it was a great choice. They also have a pretty good beer menu, I'll try and order a micro brew if they are ever out of the Merlot. We've had the opportunity to try quite a few dishes on our multiple trips to HUB. The burger was great - juicy and even better with cheese! The Vegchetta was great too- I just wish the veggies came hot, not cold. That was an adjustment but it was still very flavorful. The mac n' cheese is also very good! Great addition to the Tucson downtown scene. I'm happy that HUB has opened up downtown and excited to see what the future holds for downtown Tucson!
(5)
Morgan C.

Every time I go here I end up loving my whole meal. There is a salad with roasted corn and avacado that is very good. The cheese curds are amazing. Most of the time I will stop in just for a scoop of ice cream when I have the craving. My favorite one was called banana toffee but they don't always have it. All flavors are especially unique!
(5)
Melissa J.

I'd been here for the ice cream but we've kind of avoided going here for dinner because I've just read so many mediocre reviews and I've experienced the spectacularly awful service at Playground. So I was pleasantly surprised when we enjoyed our meal so much last night. I loved the cocktail I got, the Presidio. At $8 it felt priced just right. I also liked that all the cocktails are the same price. I had the Vegchetta sandwich, definitely a tasty sandwich with the caramelized onions. My husband had the pastrami which was also delicious. All 6 people in our table thoroughly enjoyed our meals. We were super stuffed but you can't leave there without having ice cream so we split a 4oz of the Coconut Cream. Totally amazing and delicious with pieces of coconut in it. The service was great, not overbearing but at the same time we didn't have to wait forever to put in our orders. The one downside is that while everything was so good it's almost too much food. So if I had to choose I think I'd just go and get a cocktail and some ice cream, because while it was all good those were the spectacular parts.
(4)
Nicole P.

They have the best Ice Cream in town for specialty flavors. The rice krispie treat, and ginger honey are delicious. Can't wait to go back and try more!!!
(5)
Gabriel R.

Awesome time great atmosphere, food was awesome so was the ice cream will definitely go again.. Great service everything was all around perfect.
(5)
Cindy R.

I recently went to the HUB for a girl's night out with some friends. We had a good time, even though they messed up on my order. They corrected it rather quickly and I left roughly a 20% tip. I thought this was an appropriate tip. When I got my credit card statement I was completely shocked to see that my tip had been changed!!!! This is something the drives me completely nuts!!!! I tip based on how my experience was and don't appreciate people changing it. When I called and spoke to a manager they said they would take care of it They had to call me back a few days later and the second manager could have cared less - he didn't even offer and apology. I wasn't looking for a free meal, but an apology would have been nice - pretty sure if I EVER go back I'll be paying cash!
(2)
Caz C.

Ate at the bar for the heck of it. Just to get a new view and check out that room. (Very nice!) I ordered the Rotisserie Chicken Sandwich with a huge side of crispy french fries. The house wheat bread toasted was perfect with this sandwich. The chicken salad is slightly sweet with dried cranberries and gets some extra body sharing the sandwich space with radish sprouts. I ate every single crunchy fry which was a mistake that day 'cause that left no room for ICE CREAM! The barkeep was friendly and helpful and the food was served promptly.
(4)
Christina M.

Absolutely love the prime rib dip here- always flavorful, and large enough to split. Drinks are mediocre for the price, but the food is what keeps us coming back.
(5)
Amanda R.

The best friend and I hopped in the car Saturday for a last minute little road trip to Tucson. First stop for lunch upon arrival in Old Pueblo was The Hub downtown, where we devoured tremendous patty melts stuffed with juicy grass-fed beef and swigged Viking-sized mugs of wheat beer. Freaking amazing architecture and design: functional, modern, pleasing, hip, urban. I usually tend not to be a lover of very modern spaces, but there's something so well-done about this restaurant. Inviting for all types.
(4)
David C.

Pork belly was horrible; however the bacon Mac and Cheese alongside the chicken pot pie...THEY WERE AWESOME!
(4)
Andrea H.

This is a great little place-- I just love, love, love so much about it. It's exactly the type of thing the downtown area needs. It's hip, unique, and tasty! My favorite things about the HUB are: 1. The handcrafted cocktails! There is something for everyone. Try them all! The prices are fair. 2. The comfort food dinners. They are worth all the extra calories. Trust me. The fries, mac & cheese, and sandwiches are filling and satisfying. 3. The ice cream. Wow. The homemade ice cream is an awesome way to finish a meal. Everything you've heard about the salted caramel ice cream is true-- it's heaven in a cone
(5)
C B.

Excellent food and while a little pricey, the portion sizes more then makeup for it. And they really shine with their ice cream. You can come in just for the ice cream if you want and I usually do.
(5)
Cherie T.

I'm very new to Tucson, so I am in search of all the great places to eat. After searching various review sites, including Yelp, I decided to try HUB. After navigating the crazy construction, I was happy to arrive at HUB. This place has a nice modern lounge design. I was also thrilled that HUB is open very late. Who ALWAYS wants to eat dinner by 8pm? Not me. Our waitress was nice, but coming from New Orleans I am used to a bit more of warm hospitality. It's not a negative, just something that I prefer. The menu seemed to have a good bit of comfort food. We started with an appetizer of bacon and ranch fries. I was surprised that the majority of the app options were fries. I guess I expected more creativity and selection. Though I was attracted to the shrimp and grits, I decided to try something else. I ordered the pork chop w/gravy and mashed potatoes. It is normally served with corn, but I requested a sub of the mac n cheese ($2) since lots of regulars raved about it. For such rave reviews for the mac n cheese, I was left wanting more...depth of flavor, more cheese! It was good, but not nearly as satisfying as I expected. Overall, the dish was good. I tend to want to fall in love with a plate of food. I didn't this time, but it was good enough to get me to want to come back and try more of the menu. The serving was good for the price and I took the leftovers home. The dessert menu is essentially a handwritten list on a piece of notepaper and consists of only ice cream. Salted caramel, another local favorite, was too easy a choice, so I chose Honey Ginger. At first it was light, creamy and refreshing, but the ginger was so strong that it left a bad taste after each spoon. I love ginger, so I was surprised that it overpowered the ice cream. I found myself drinking water after every other bite. The music playing from speakers was a little annoying and distracting at times. It seems like a great place to hang out and just enjoy an evening. I will definitely go back and possibly bring a few friends.
(3)
Kinga H.

On my most recent visit to Tucson I wanted to check out some of the new eateries in town, this being one of them as it came recommended by a friend of mine. Located in downtown Tucson, which I may add I am so happy is finally becoming something more than the desolate part of town that once people only went to for court or the occasional concert. A college friend and I had lunch here. The ambience is fun and relaxed. Loved the upside-down table lamps used as lighting fixtures on the ceiling the most. The patio, although small and overlooking a parking lot, was desert chic. Lunch consisted of a veggchetta sandwich, squash and zucchini on soft chibata bread with yummy fries for myself and a chicken Caesar salad for my friend. Menu consisted of salads, soup, pot pies, and unique entrees, even a vegan section of the menu! Small but well thought out menu for those with an eclectic palate seeking American comfort food, a unique fusion. I saved room for dessert as I just had to try some of their homemade ice cream and sorbet... unique flavors, most which change daily. I sampled to my heart's content... The chili lime sorbet (a nice hint of spiciness), berry pie ice cream (a popular flavor, not my favorite), strawberry passion fruit sorbet (creamy and fruity), and sour watermelon sorbet (yum). The guy behind the counter encouraged it, even sampled a few flavors with me! , I settled on the oatmeal cookie dough as I always order something I didn't sample, it was vanilla-y with sweet chunks of the dough, mmm. The service was excellent as well. Friendly, hospitable, and prompt. A must-try in my book!
(4)
Jeri R.

I admit i have had a number of very pleasurable meals here and the ambiance is quite nice...However, I have received some considerable attitude from the Hostess...YOU SEAT PEOPLE AT TABLES which requires no advanced degree's or skills so simmer down sweetie.
(3)
K M.

The ice cream and assortment thereof gets a THREE & 1/2 to 4-star range. Pretty creative stuff. The atmosphere is good - - you will be breathing oxygen in the Hub. Actually a good setting, a real people place, a buzz. The regular menu & food is not bad, but not "wow," not unique. Adequate however enough to visit, mostly for the ice cream.
(3)
Nina P.

i thought this place was pretty cool! The food wasn't too bad and the ice creams were great! I ordered the lobster roll with cole slaw and fries and my husband ordered the prime dip. The fries were to die for the main dishes were good but nothing too super fantastic, nothing i would crave... The service was super duper fantastic. The ice creams were really yummy and creamy. I am giving it 4 stars because their bathroom sucks! It is one of those where only 1 person is allowed at a time...one for the boys one for the girls and also because it was a bit too loud in my opinion... Other then that, I say this place is worth a go go go!!!!
(4)
Brian H.

Mention the HUB to anyone in Tucson, and they often say, "oh, the ice cream is really good there!" So while meeting some old friends at the HUB one night for drinks, I decide to indulge in their signature treat. I go to the counter and begin trying out flavors. One after another, I am strangely disappointed. Yes, the titles are suggestive of what my mouth is tasting, but only that. Nothing grabs at the palate, everything seems rather bland and devoid of personality, no depth to any flavor. After going through perhaps 8 flavors, and apologetically admitting to the server that nothing was really interesting me, she suggests bourbon almond brittle. This was mostly bourbon and little almond brittle; one cup was enough to give me a buzz. It was sadly the only thing in the case worth writing about. Shamrock Farms makes more distinguished ice cream.
(2)
Betsy Z.

What a fun restaurant! The interior was trendy-casual with the exposed brick walls and hanging upside-down lamps acting as chandeliers. There is a large beer selection with 4 daily specials. The wine selection is a bit smaller with two daily specials. There are also plenty of fun cocktails to choose from! The menu includes salads, sandwiches, and entrees that I would describe as upscale comfort food. I didn't try the ice cream (this is surprising since I basically live for dessert!), but there are numerous flavors and toppings. I'm excited to go back to try one (or two...) of the flavors!
(4)
chelsea b.

I left feeling like I was a deer who had spent the night at a salt lick! First, I ordered the antipasti skewers which contained roasted red peppers, green olives, mozarella and pastrami. Now, I love cured meats but the pastrami came in 2 inch cubes! It was totally overwhelming and kind of gross to have sooo much salty meat. From the menu description I pictured it being more like a antipasti salad with thinly shaved meat but instead it was little bricks of meat. Then, I ordered a salad. The salad was probably 2 parts lettuce, 1 part bacon and 1 part dressing. I only took about 5 bites of the salad because it was to salty and gross. Again, they went totally overboard on the meat. I would guess that there were probably 8 pieces of bacon cut up on the salad. The lettuce was also super limp. It was like they put the lettuce in a fryer basket and lowered it into a vat of dressing. Our server didn't seem to notice that the salad was barely touched. Finally, we ordered the vegetable pot pie which was decent. On this last visit I did not order ice cream but I have had the ice cream there in the past. Its pretty good and if I ever go to the HUB again, that is all I will get. The decor is definitely a high point of the restaurant. However, our table was right in front of the kitchen doorway. The view into the kitchen made the rest of the restaurant seems like a facade and dampened by enjoyment of the atmosphere. There was a dirty rug leading into the kitchen and the whole hour and a half we were at the HUB, there was food ALL OVER THE FLOOR leading into the kitchen. Servers just stepped over and through the food and tracked it in and out of the kitchen for an hour and a half. It was gross watching a pile of food (what looked like a spilled salad) slowly being scattered around. It was pretty amazing that not a single employee stopped to clean it up and it didn't inspire confidence in the kitchen cleanliness! I will not be back to spend my money here.
(2)
Swishy S.

Love this place. Love the tables in the windows and the bar area. Thought I'd miss the shortribs when they took them off the menu ... but replaced with a similar stew. super yummy. Stubborn Hubster is my favorite drink. Always recommend The Hub to friends from out of town!
(5)
John F.

I've written about the HUB before. When it first opened, when it was off and running, and recently when now it's been around. I have to say this place is managed to perfection, which is a recipe for longevity. First, they read and responded to all reviews; they learned and took suggestions from those reviews; now they are emphasizing service and customer satisfaction, which will keep them around for a long time. My latest visit we were seated right away. Yes, we had reservations, but it was second Thursday and crazy busy in there, but we were given a nice table and promptly served. We had a fantastic experience, all the more so because it could have gone badly. My partner wasn't happy with his dish, it came out a little cold (pork) and wasn't what he was expecting. He was promptly given a salad to eat while the chefs prepared him a different meal and the manager (owner?) came and promptly apologized. We were still eating together as my main course was fine, and he was able to enjoy the salad while his alternate dish was being prepared. This dish came out of the kitchen in 5 minutes. We of course had the "creamery" for dessert and the manager came out and said those were comp'ed as well, which was hardly necessary but a memorable gesture of graciousness. These actions will keep me coming back with the highest of praises.
(5)
Danielle T.

Good food, good atmosphere, and even better ice cream flavors! I had a mix of two flavors and went to heaven.
(4)
Rosanne C.

The Hub has a great ambiance. I like to sit in the bar while we wait for our seats. I also think the prime fries are a great appetizer--my favorite in the menu! The fried calamari, not so much. The ice cream is the main attraction of this place. I think it's great that they let you sample all the flavors before you settle on one. The ice cream always tastes fresh, and I've had a few flavors over my visits: the peppermint patty, the aztec chocolate, and the pecan one. All were great! The regular dinners are hit and miss, once I got the orichetti pasta dish with chicken and it was great! But, another time, I got the pastrami sandwich and the meat was fatty and dry--same with a burger I ordered. The draw of The Hub is the atmosphere and the ice cream, I'll definitely continue to go for those things, but maybe not for dinner.
(4)
Sitha I.

This place is really cute. Love the decor. Very contemporary, late night it gives you a lounge feel. The hostess and waiters are super nice, very welcome-y with big smiles. However, I have been here a few times for dinner and the food hasnt intrigued me. Besides it opens late and in the dowtown area, this wouldnt be my usual dinner spot. They have very different ice cream flavors some wacky, some interesting and some of the classic flavors. I think the smallest size serving is 2 ounces that cost $4. If you do find a flavor you like I think $4 is worth it. So far... I havent found one :( I order the half chicken once and it was a really big portion but it didnt stand out from any other rotisserie chicken. My bf got a pork sandwich that didnt impress him either. As an appetizer we got pastrami fries, which I thought was pretty good. This was a big serving as well, could of easily shared it amongst four people. I have also tried the shrimp scampi pasta bowl, really good but too much garlic for my taste. There is one thing that I will always remember about this place is this whiskey drink that tasted alot like cherry tylenol. I know, why would i order this? Besides the waitess recommending it to me I thought I tried something strong, different and hoping to knock my socks off. Good thing I wasnt wearing socks! Not that I would try it ever again but HUB will now and forever be associated with tylenol whiskey for me. The long island ice tea tends to be on the sweet and fruity side everytime I've tried it.
(3)
Esther E.

Have always loved The Hub, but there must be a new chef in the kitchen. It has been disappointing the last couple of times with food not to the standard of just six months ago. Service has always been a bit slow, but now the food is lacking.
(2)
Allison C.

The Hub is one of my personal favorite places to go for happy hour, dinner or lunch! The most important thing to remember about The Hub is to make a reservation. If you make a reservation, they can't ask you to leave the table. The few times I've forgotten to make a reservation, I've been told that we can have a table up to a certain time (e.g. we get there at 5:30 and we have the table until 7 since it's booked at that time). In my opinion, it's not that big a deal, but this is fair warning. The ambiance is nice, with fairly intimate seating and not too noisy. There is outdoor seating that is a smallish patio, so as the weather gets nicer I would think those would fill up quickly. The only downside is the restrooms. There is one female and one male and there have been a few times where the line to the female bathroom can be 5-6 women deep. The food is delicious. I highly recommend the corned beef sandwich, as that is what I usually get. A friend and I will usually split the prime fries as an appetizer, and the mac and cheese as a side or on its own is pretty darn good also. My boyfriend had the corned beef hash and said it was very good. The meals are all decently priced for the food you get and I've never been able to finish a meal there. Normally, I eat half my sandwich and bring that and the fries home. Now on to the ice cream! This is the best part in my opinion. For anyone going, I strongly recommend trying the bacon ice cream. The servers at the ice cream counter have always been nice and they'll give you a sample of whatever flavor you ask for. The Hub makes all the ice creams in-house, so there have been some pretty amazing combinations. A few of my favorites: Irish Coffee, Pumpkin Pie, Dirt, Salted Caramel and Mexican Wedding Cookie. Make sure you save room for dessert because you can't go there and not get it.
(5)
D L.

Great food! Came in for a late night dinner. Enjoyed my Turkey BLT with Tater tots! Bacon was not greasy and sandwich was huge & so fresh! Taters were fried and seasoned perfectly. Hubby had the pot pie; chicken a bit dry, but veggies were fresh and the crust was delish! Decor was so cute! Loved the music and ambiance! Was so stuffed we didn't get to try the ice cream, but there were a lot of people coming in just for ice cream, so it must be good. Service was good, nothing to complain about. I thought the prices were very reasonable for good quality food and large portions. Definitely will plan on coming here again!
(4)
Don M.

Best tater tots! Cheese curds yum!
(4)
Andy S.

The HUB makes a great first impression. The old brick building with its exposed walls and high ceiling sports thick metal trim around all the doorways and windows, upside down lamps hanging from the rafters in the back, and lots of other cool features. And the food is nearly as impressive. My girlfriend was very happy with her warm lobster roll (sauteed 1/4 lobster, butter, garlic, herbs, coleslaw, fries), and the corned beef and rye sandwich w/ fries was also very good, although the chef really needed to trim more of the fat off. The ice cream is a must, and they're very generous with the samples. The banana (chocolate) chip was excellent; one of the best ice creams I've had. I also enjoyed the red velvet cake ice cream, although the real pieces of cake were sometimes larger than I'd have preferred. I found the 4 oz cup to be plenty, as they still fit in several scoops. You can also have them do a combo of two different ice creams.
(4)
Djminon Q.

Yes! I will be back!! Compliments to the chef!! I had a delicious garlicky shrimp scampi served over linguini tonight. The pasta was cooked perfect. The shrimp eere cooked to perfection. Dinner was complimented by several long Island Ice teas. We ordered steak rare and it was medium, overall it was delicious I love it when the waitrss is educated on the beer choice iThe waitress was very well well educated on the beers. Overall, it was unlovely evening. No room for dessert tonight. It was very busy but we did not feel leftout. We will be back. We enjoyed our stay.
(4)
Jill L.

The first time I went to Hub I had the Fresh Porchetta sandwich. It was beyond delicious. The ciabatta was not too chewy or hard, which I've seen happen at different restaurants frequently. The pork was moist and flavorful. The arugula was a perfect compliment in taste and texture. The second time I went I had the Corned Beef Hash. It was phenomenal! It had large chunks of really moist corned beef, the potatoes and cabbage were equally delicious. I had the S'more's ice cream. The marshmallows are roasted before added to the ice cream and I have to say this was a pleasant surprise and it really added a good flavor to the ice cream. Come on, you know how good a roasted marshmallow tastes compared to non-roasted. My third trip, which was a few days ago, I had the Porchetta again, and again it was delicious. We sat at the bar and received excellent service. I have found that sometimes sitting at the bar in other restaurants equals less than stellar service as the bar tenders are busy making drinks. I had the Mexican Wedding Cookie ice cream. It was delicious. It had roasted candied pecans and a good cinnamon flavor. Often pecans in ice cream are chewy because of the moisture of the cream and the fact that they are often raw. This was not so with this ice cream. The last two trips my husband had the Classic BLT. He loved it. The bacon was piled high and very crisp, chewy bacon on a sandwich can ruin the whole thing. HUB has down home comfort food but with a more upscale twist. The price is great for the quality of the food. The ambience is more upscale and hip. As you can tell I am in love with this restaurant! I have never had a bad experience or bad food and all three times we had great service! I highly recommend it.
(5)
John V.

HUB Restaurants is one of my favorite downtown Tucson venues. Fun environment, diverse menu and great service. Food is delicious and there is a wonderful selection of ice cream. I'm thankful for and supportive of businesses like HUB that invest in downtown.
(5)
Thomas O.

Good beer selection, great food and good looking waitresses. What more can you ask for?
(5)
Skylee E.

So I went back to the hub again and OMG perfection!! First off I called like an hour ahead and they said they could get me a seat at the bar but when I got there they gave me the cutest little corner table facing the street. It was secluded and lovely. My waiter was the bartender and he was very attentive and joked with my son. I ordered the chicken salad sandwich and it was DELISH!!! My son got the mac n cheese with bacon as always and it was as fantastic as always. I dont think anything could have been better!! If you dont ncheck this place out youre CRAZY!!
(5)
Brian M.

Great combination of local flavor, dowtown vibe, geat bar, superb ice creamery and excellent menu filled with reasonably priced comfort food. From killer Pastrami Ruben to "Cheese Fries" that are to die for and a solid spin on the invreasingly popular Veggie Hash, I was pleasantly surpprised on every front. If you are downtown this should be near the top of your list.
(4)
Joe B.

I went to HUB Restaurant & Creamery on a Friday night. The first thing that I noticed is that HUB is absolutely beautiful. They did an amazing job designing the place. I didn't have a reservation, so I put in my name for two. The hostess was sweet and told me that it would be around thirty minutes. I set foot to the bar and it was packed. I was quickly greeted by one of three bartenders behind the bar and went with one of their wines on tap. I got the Pinot Noir. It was delicious. My friend and I waited in the bar for about forty five minutes before making any inquiries about our table. The hostess ensured me that it would only be a few minutes more. We ended up being seated after about an hour. I didn't put in a reservation, so I didn't mind. The bartenders and bar atmosphere are awesome, so I was a happy camper at this point. We were greeted by our server immediately after being seated. She didn't seem to be super familiar with the menu when I asked her what she recommended. Both of us ordered pot pies. As our server left, we were approached by one of HUB's managers. He apologized for the wait to be seated. It was a nice touch. The pot pies came out fairly quickly. We had one beef and one chicken. Both were lacking a tiny bit of salt, but were absolutely delicious. The crust was flaky and perfectly executed. I have no doubt that I will be eating a HUB pot pie on a regular basis. When we got our check, we noticed that part of our bill had been comped because of our wait. It was unnecessary, but appreciated. Overall, the atmosphere is wonderful. The service isn't the most knowledgeable or personable, but completely unoffensive. The food is delicious. The wine and beer selection is great. I was very impressed with the kind of operation that they were putting on with being open for less than two weeks. I will definitely be back. Keep up the awesome work, HUBsters.
(4)
J.O. T.

I returned for dinner with a few folks from work. Great drinks and an excellent beer selection. The steaks were excellent, the tuna was superb and the grits and shrimp...well....I'll be back...
(4)
Peter T.

This place has great beer on tap and a cool ambiance. If you have never been here it's a good time.
(4)
Eve S.

If I could rate this purely on the ice cream, HUB would get 5 stars hands down. Also, macaroni and cheese and I have nothing short of a love affair, and HUB's does not disappoint. Granted, it's not normal. It's got a creamy sauce base, topped with what appears to be a slice of fresh melted cheddar and then bread crumbs. What a textural delight! Regrettably, I must take into account the main course I had the other night. After I enjoyed the mac n cheese, I eagerly anticipated my shrimp caesar. Put simply, it was awful. It started with semi-spoiled romaine lettuce and a bitter dressing. The croutons were odd, and sort of soft. The worst part, however, was the shrimp. It was so overcooked I was put off and merely poked at the salad. My boyfriend enjoyed their rich potato and cheese soup, but we were both perplexed when his hot dog came out with a shitton of diced onions on top and a side of fries. The hot dog was apparently as flavorless as the bleak presentation. I had such high hopes for this place, it's definitely the talk of downtown at the moment and the ambiance and service are top-notch. I guess I'll stick to mac n cheese and ice cream, can't complain about those two.
(2)
Nick B.

Food, ice cream and drinks! This place is packed!!!!! Every night. I was lucky enough to go real late at night and get in just before closing to meet with some friends. I ordered a Dark and Stormy and some Prime fries. The Drink was what you expect from a place that actually has the ingredients for a Dark and Stormy. Well put together and delicious. But let's talk about these Prime Fries......Holy Hell these we're good. I rarely paid attention to my friends due to the fact that I was face deep acting carnivorous. Prime rib and french fries fuse together perfectly. They also have Gravy fries which in my opinion is the second greatest thing to go on fries besides Ranch. Rich and salty brown gravy covering crispy fries is something that needs to be done more often. The ice cream I failed to order but I have heard nothing but great things from friends and family (Cheryl M). The interior is gorgeous and hip and well thought out. I can see why this is the place to go for UofA students or anyone else that desires a place with great reviews.
(5)
Kara P.

This is one of the restaurants I frequent when I go downtown. The food is a new twist on old favorites. I highly recommend the Mac and cheese side. They have a good variety of homemade cocktails. Of course one of their major points is the homemade ice cream, the flavors change on a regular basis so there are always new ones to try.It gets crowded on the weekends, so if you don't like to wait make a reservation.
(4)
Stephen B.

They claim that they are Gluten Free friendly, but the sever didn't have a clue. There was no special menu and he wasn't able to answer specifics about the food. The corned beef hash was really good though, not to mention the Bacon Scotch Ice Cream. Probably the best I have ever had. The lack of Gluten Free Status was really disappointing.
(2)
Lisa B.

Contrary to many other reviews, the service we had on a Friday night at 11pm was excellent. So was the ice cream. We started with drinks: Tucson Sweet Tea and a Piraat. Both were very good, but were they $8 for a cocktail and $5 for a small beer good? Eh. Onto the ice cream. Salted caramel (the current hot flavor) and the Bourbon Almond Brittle were fantastic. I am assuming they make their own, but I'll have to ask next time I go. There is no mention on their slim website. Also the music, provided by a live DJ, was appropriate, pleasant, and hip, but not the top 40. The ice cream, DJ, and atmosphere are worth a return trip. The lame crowd and TVs playing sports aren't. I'd be willing to try the food, maybe lunch would be a good time to go, but I will definitely be back to try more ice cream.
(4)
Trianna O.

I have to start off this review talking about the dessert. The ice cream at this place is to die for! I had the a bourbon infused selection and it was out of this world. For lunch, I ordered the rotisserie chicken which came with asparagus and macaroni and cheese. The chicken was not that much different from the roasted chicken you can get at the grocery stores, but the mac and cheese was something special. So creamy, so tasty! Overall, I thought they were a bit pricey for what I ordered. However, the ice cream is definitely a five!!
(3)
Sam R.

Now that I've blown off the steam from the last visit to HUB, I think I can finally write a fair review. My partner and I decided to try HUB for the first time in March. When we walked in the atmosphere was pretty bumpin' and seemed to be the new hit in town. I was a little surprised by where the host stand was located as it made very little sense with the rest of the restaurant. We were first sat between two large parties and felt a little crowded so we asked the hostess to reseat us on the patio. She picked a fun little spot by the window outside that was slightly tucked away. -Our server didn't show up for at least five minutes. No greeting. No water. Nothing. -When we ordered, he wasn't sure about the vegan section of the menu so he had to go back several times to ask questions he should have already known. -About fifteen minutes into dining we still didn't have any water. -When the food arrived so did the water. By this time I was pretty thirsty so I almost immediately needed a refill, which didn't show up for another ten minutes. -The food was mediocre at best. (Back when the menu had a vegan section) I ordered the veggie hash. My partner ordered a burger and fries. Both were severely under seasoned and her burger was overcooked. -We left pretty unimpressed, but were not deterred. One night a couple of weeks later we decided to give it another try. We were sat behind the curtain before you make it to the outside eating area. I thought this was a nice little section because it didn't feel too crowded. -We waited 10 minutes for our server to initially greet us. -We put in our orders for the (VEGAN) vegchetta and another burger and fries. -About 20 minutes later we asked the server why our food was taking so long and she said she just checked and it would be out in a few minutes. -The table beside us that had been seated ten minutes after we arrived and placed our order received their food (a steak and fish) before my partner even got her beer. -At the 35 minute mark my partner confronted the manager who said said that they were busy and that our order was up next and apologized for the kitchen being backed up, but could or would not give us an answer as to why the table next to us that was sat after us received their food before we did. This was immediately a red flag that the server forgot our order. As she passed by our table several times she did not make eye contact and would rush away before we could say anything. -At the 45 minute mark they finally brought out the food. The vegchetta (which again is a vegan dish), had fries on the plate. I found out the first time we visited HUB that the fries were cooked in the same oil as the meat. By this time I was livid. I immediately asked to speak to the manager and informed her that fries should not be on the plate as they are not vegan. She looked at me as though she had no idea what I was talking about. I sent back the dish and she asked me if I wanted a replacement and I said no, I didn't want to have to wait another 40 minutes for food. There was no explanation why it took so long for our food to be received, and no explanation as to why the order was messed up. I confronted her and told her we would not be paying for the meal and she said, "Oh yeah, I know. It's comped." Incredibly rude and unprofessional. -As we were leaving, I half expected one of the cooks or possibly the server to come out and offer an explanation or even just an apology but nonesuch was offered. If you're serving so called vegan food you should probably check up on what that word means. I felt incredibly insulted and treated as though I were a menace and not to be dealt with. Upon checking up on their menu online, I noticed that they got rid of their vegan section and listed all of the veg items with the non veg items. Is this because they couldn't hold up their end on offering vegan options? It's too bad that the food and service are less than poor because the atmosphere is fun and something that could benefit downtown Tucson.
(1)
jeff w.

Two words: Prime Fries. If you only get one thing you must get the Prime Fries, (Double fried Belgian frites with homemade cheese sauce and shaved prime rib). Oh, and the Glory Curds (Cheddar cheese curds in a crispy batter with Siracha Ketchup), and don't forget the Homemade Corned Beef Hash, and the Homemade Corned beef sandwich or pastrami Sandwich for that matter. Oh, did I mention the homemade ice cream?
(4)
Ada C.

Came here on a weekend trip to Tucson and LOVED this restaurant. Extremely impressed with a nice restaurant that does classic American comfort food with a cool vibe. We ordered a variety of things - the mac and cheese was good, the chicken pot pie was a bit of a miss, and save room for the ice cream! Also, I still have dreams about their tater tots with cheese sauce.
(4)
Jaci W.

Not sure what people love about HUB - except that it's great to have a new restaurant downtown. The food is mediocre. Been twice, tried several dishes and haven't found a "wow" yet. I really hope one of these downtown restaurants finds their inspiration because it's so nice to eat on congress! Ice cream is good but not sure I'd make a special trip for just that.
(2)
Sen B.

Great service! Everyone was friendly,and the decor is fabulous. The wine was perfect and the food per usual was absolutely amazing. The salted carmel ice cream is to die for
(4)
Omar P.

Not a fan. Bar is decent, ice cream is great. Food was subpar. Had a chicken pasta swimming in sauce, and a 'lobster roll' that was pretty much consisted of slightly overcooked lobster on a tiny roll....flavorless. Waitress repeatedly forgot items on our order, and all this for a much higher price than top notch hangouts like Cup Cafe at Hotel Congress. I won't eat here again, but the ice cream is worth a return trip on a hot day. Overpriced and under-delivered, more trendy than upscale.
(2)
Aron M.

2 for 2. Been there twice and enjoyed both visits. Prime fries are awesome! Ice cream is awesome (some favors at least). Have had a couple sandwiches, the shrimp & grits, and Mac & cheese. All were good. Enjoy the wine on tap as well. Nothing to write home about, but have been able to find decent selections. Of course the ice cream list is long. Some flavors, like Sticky Bun, are off the charts yummy. Others, meh. But the fun is finding out, isn't it? I'm told they offered 1oz sample size ice cream so you could order a bunch to try. They'll let you get 2 different kinds in the small serving, which is livable. Also service on first visit was sloppy while second visit was superb.
(4)
Ken K.

The ice cream is unbelievable. Nowhere have I seen flavors like they have, and I mean that in a good way. Things like almond bourbon and salted caramel. It's the best palce in Tucson for ice cream. The food is really good, too, but I've only been there once, so I've not eaten all they have to offer (yet). Definitely will go abck again!
(4)
Ashley D.

I'm so glad to see downtown Tucson being revived. The HUB is a fantastic, modern addition to Congress street. The decor is great and different. Went there with a group of people and had one of their many delicious ice cream flavors: salted caramel. My friends had ordered cheese fries which were delectable and complimented the ice cream down to the T. Downsides: 1 male and 1 female bathroom. We sat at the back of the restaurant and noticed there was a line outside the men's bathroom. Also, the cocktail I ordered was not good. I had a grimace on my face the whole time (it had mint and lime in it. Don't remember the name of it). I'll definitely give it another shot next time I'm in Tucson.
(3)
Shane W.

I ate here on New Year's Eve, so it was extremely busy and loud. Given that, the drinks were good, the food was simple but great, and the ice cream is unusual and some of the best in the southwest. Because the place was so busy that night, our reserved table was not ready on time, so the manager bought our drinks for us. The macaroni cheese is simply amazing. The only other receipt I know that is in the realm of this good is Patty La Belle's receipt. This place is a new favorite in Tucson.
(4)
Chelsea L.

The Hub is one of the best most happening places to go in Tucson. Located downtown with the most amazing ice cream you can imagine! The fries are to die for and dont get me started on the vegetarian dishes. If you have yet to eat there... dont walk run they are open late! I almost forgot you have check out the best bathrooms by far! Mirrors everywhere! The HUB even makes going pee an event!
(5)
Hannah T.

this is what i have to say (and i am writing this review slightly drunk, ask me if i'm sorry and i'll say HELL NO): 1. their ice cream is magicked straight from the heavens. most especially the peach cobbler, apple pie, and oatmeal cookie dough. all diets should run in fear of this ice cream bar. 2. their late-night munchies menu, most especially their four varieties of fries (orange, red, blue, purple if i remember correctly), is outrageous. i got the orange fries which translates to their already otherworldly fries with cheddar cheese melted on them which translates to PURE GOLD and i was camping soooooo happy. 3. their drinks menu is fun, original and though slightly overpriced, worth it. you are paying for the atmosphere too, after all. because really, where can you get the bumpin', jammin' ambience of hub anywhere else in tucson? what with the brick walls and the lux leather chairs and the wood floors and the hustle and bustle of hippies every which way. nowhere my friend, nowhere. k i think i'm done. p.s. i had a livingsocial and i also know they are patrons of groupon so let's be real yelpers, any place that saves you money automatically gets one more star. #fuckyeabargains
(5)
Kalyn W.

The Hub, Take Two. Oy. We tried The Hub again, this time for my son's birthday. This was my 3rd attempt. The first was dismal, but I got a nice response from the owner who encouraged me to come back. I went for a scoop of ice cream, during the day with my daughter. It was fine. I went again tonight, and all I can say is that the ice cream is the best thing about the place. I can't imagine going back. The service is still horrible. We went to the ice cream bar, and told the hostess we wanted a table. She said to sit anywhere, and we did. A waitress came over with bar menus only, then said if we wanted ice cream to go back to the ice cream bar. So no service for us tonight. I went to the ladies room and it was nasty. Toilet paper all over the floor. And about the restrooms. I can't imagine that it's code to have only 1 toilet per gender, but there we have it. So during busy times, expect a wait. The wait staff all seems REALLY stressed out. The hostess at the Ice Cream bar was lovely, but because she was scooping Ice Cream really couldn't do her hostessing duties. It was self serve all the way.
(1)
Michelle L.

I wanted to love this place, I really did. It's super close to my house, the food is different from what other places in the area are offering, It sounds like a great concept, and has a huge amount of potential. If only they could get their act together. I went here with 10 friends on Sunday night. I don't think it will do much good to list every single thing that went wrong that night, but will try to be specific enough to make this review useful. Incorrect or extra drinks appeared at our table throughout the night. Beers which arrived sometimes were not the beers that were ordered. After he brings the beer, he proceeds to tell us they are out of the beer that was ordered. I thought most waiters could tell the difference between an IPA and a Stout by looking at it. Apparently not in our case. Extra cocktails magically arrived that belonged to no one. We were told to keep them and that they'd be free. With the food things just went downhill. The meat wasn't cooked to order. Medium-rare Prime Rib doesn't look that shade of brown. And they ran out of prime rib, so our friend had to get some other cut of meat as a replacement. Potatoes were mealy and over cooked. My plate came out 20 minutes after the rest. (I was told it would be free for the mistake). The lamb was dry. The burgers were terrible. By the end of the meal, everyone agreed that the food in general was overpriced and not that great of quality. The reason I gave them two stars instead of one? The ice cream. Maybe the owners should have just opened an ice cream shop, because this was the one thing that was absolutely perfect. To add insult to injury, when the bill arrived we noticed the waiter didn't comp the mistaken cocktails, beers and meals that he'd promised. And he refused to split the check. That scumbag still got his automatic 18% gratuity, even after messing up just about every thing we ordered. Never. Again.
(2)
Lauren L.

Aside from feeling not nearly cool enough to be sharing the same airspace as 90% of the hipsters dining here, HUB pleased my tastebuds immensely. It's really not so hard to do, just offer some fantastic homemade macaroni and cheese and you're pretty much guaranteed 3 stars off the bat. Throw in some seriously good rotisserie chicken, roasted veggies and creative cocktails and I'll make that 5 star commitment. I will dream of that mac and cheese nightly, at least until I make my way back to Tucson one day so I can order an entire bowl for myself and try one of their pot pies. I think I may have a problem with comfort food...
(5)
Matthew B.

Really a cool atmosphere. Lots of hustle and bustle, but very nice vibe here. Staff was cool, food was good too. Kind of a pain to eat Prime Rib with a butter knife, but I enjoyed the meal and the overall experience. If I am heading to Congress for an evening, I will imagine that that will be on my list of places to start before a night of fun. If you haven't ever eaten here, it's surely a place to try.
(4)
Preston B.

Had some great food here last week. I happen to really like this place. Great food and service was awesome. A very unique concept and love the location and atmosphere.
(4)
Jody M.

Because of circumstances beyond my control, an evening of a leisurely dinner and a concert became a rush to satisfy hunger and scurry off to see Amos Lee at the Fox theater. But our server at Hub made it into a delightful experience. I explained to our server that my husband, who was looking for a parking space, and I were in a hurry. He suggested items from the menu that would arrive quickly, helped me pick out a draught beer my husband would like (a real Stella Artois loyalist). The husband, the beer, and the dinner arrived almost simultaneously. The Goldbrau was a hit with my husband. The server had our Seared Ahi Tuna salad split so we could easily share it and the Prime Fries were delicious and worth every calorie. No time for ice cream, but I have had it before and it is a treat.
(5)
Kelley V.

Awesome food! Can't get enough of the pastrami. The whole vibe of the restaurant is very cool and hip but not uptight. I wish they would bring back the pastrami skewer with roasted red peppers, olives, and mozzarella cheese. They had one of my all time favorite Zins (Klinker brick) and a great selection of craft brews on tap. After dinner we walked around downtown and then came back for ice cream-soooo good!
(5)
Ben R.

Hub is a little bit pricey for Tucson fare, but the food is very good and the ice cream is really amazing. I especially like the tuna noodle plate, the vegchetta sandwich and the fries. They also have some very good house cocktails. I've eaten here probably 15-20 times now, and the service is kind of a mixed bag. The waiters are always friendly, but are at times disorganized. A couple times I had two waiters asking me the same questions at different times. Another time I had no waiter show up for quite a while. You may have to help the waiters straighten themselves out, but overall the food is worth it.
(4)
Laura F.

Let me preface this by saying that I do plan to return to Hub and give it another chance. However, my first experience there was just plain awful. The food was good, I can say that. Definitely worth going back for. And it was reasonably priced. The service, however, was pitifully slow. I don't think the staff are experienced. The food was prepared quickly and correctly, so it seems like the kitchen is very well run. But the front of house and wait staff do not seem to know what they're doing. We were not seated until 20 minutes after our reservation time. Not a huge deal, but then it took another 10 minutes to get water. And then another 15 minutes after that to give our order to our waitress. The food came relatively quickly after that and was delicious. We ate...and then waited. And waited. About 15 minutes after we finished eating, the waitress asked if we wanted dessert. We said yes, and about 10 minutes later she brought a handwritten list of ice cream flavors. We ordered ice cream. She brought it over a few minutes later - well, she brought one order of ice cream. She let us know they were out of the other and asked what other flavor we wanted, which meant she had to go back and get the little handwritten piece of paper, we ordered again, and then one of us had ice cream and the other didn't. It was really awkward, especially since it took another 10 minutes to get the other ice cream order. When the check finally came and I put my credit card in the folder, it sat on the table for 20 minutes before it was picked up. All told it took over two hours to have sandwiches and ice cream. Our bill was about $36. Hub only made $36 in two hours on our table because of the incredibly slow service. That's not just bad for customers, that's bad for their bottom line. We will return, but at an earlier time and on a weekday. The food was good, but I don't have another two hours to spare for a sandwich.
(2)
Yves J.

This is the third time we've visited HUB. The ice cream is great. The service...it's not great. I had the fried chicken dinner. It was really dry. My wife didn't like her meal either. We wanted to give HUB another chance since people say that it's really good. I tried the special. The Quiche wasn't bad...it was actually pretty good. The salad with Cilantro Lemon sauce was good. The coffee wasn't good. My first cup had lipstick on it. The waitress was fairly good. All in all, it's not a bad spot but I won't take my family and friends there for the food. I will take them there for the great ice cream.
(3)
C L.

This is one my favorite restaurants in Tucson. Everything from the atmosphere, decor, and food is unique. I have been here several times and every time I leave satisfied. The food is what I would call bar food or American food. I have had the chicken pot pie, the daily special (or fresh porchetta), and the prime dip. My favorite so far has been the prime dip. The meat was cooked to perfection and was a lot of food. The bread it was served on was also great, it held up nicely to the au jus. My favorite part of the hub is the ice cream. I love the oatmeal cookie dough ice cream. The strawberry malt is another favorite. They always have new unique flavors like bacon scotch, troop 57(mint girl scout cookie ice cream), and many more. There sorbet is not that good in my opinion. I have tried most of their flavors and they are always salty and have more of a flavored ice consistency than sorbet. The interior is what really makes this place though. The exposed brick is very pretty and seems to be the trend with downtown restaurants now.
(5)
Ryan F.

I can't say how much enjoyed the ambiance of this restaurant. The food is wonderful and very affordable. I also had the pleasure of meeting the owners Kade and Jenny. They were both very personable and friendly. If you are hungry and in the downtown area, the Hub is the place for you!!
(5)
Yolanda G.

I recently took a friend there. The place was packed so we sat at the bar. The bartender was fantastic. He made us his version of raspberry lemonade as well as cherry limeade. YUM. The Mac n Cheese is a definite must try. The ice cream selection is great. Many flavors that I still must try.
(4)
Daniel H.

I just want to add to my lovely wife's review. I am not able to rate the food as highly as she did. I ordered an ordinary burger medium rare. Pretty hard to screw it up, but the Hub's chef did just that. It was cooked medium well and served cold! Did not make me very happy. On the plus side, they have my favorite beer on tap - Anchor Steam...that impressed me. I'll go back in time, just to give it a fair chance to impress me because the atmosphere was cool and they promised me they were going to change the @#$%*^ bathroom door locks, but that is for another review.
(2)
Christian M.

Yummy burgers & Pot pies . The lighting is a bit too dark and beer prices are silly inflated.
(3)
Mindy S.

Hmmm... what to say about our experience at Hub... let me start by saying that we were all VERY drunk when we hit Hub last week, which means that I am much more relaxed & way less picky about things, but Hub still managed to provide a crappy meal. It was 9 p.m. on a Monday, so not slammed, or super late. Our waitress was nice, but had no idea what she was serving us (awkward!) - we ordered a cheese plate (containing approximately 1.5 ounces of cheese, btw), and when we asked her what kinds of cheese were featured on it, she froze. Complete deer in headlights. Then, rather than just asking someone else, she informs us that the cheeses are "goat, and handcrafted in California". Looking at her rather quizzically, we ask again, and get the same answer. Bizarre. Not as bizarre as the blue fries, though - soaked in a fairly flavorless bordelaise, which served only to make them soggy & VERY lightly sprinkled with blue cheese - not a winner. I asked for my burger well done, and it was basically a hockey puck. I mean, black, super hard... WAY overcooked, even for well. Also, it was served on a roll upon which it did not fit, as they were out of buns. No ketchup. I ask for some. Comes back, yet still no ketchup. Neighboring waitress brings me some. Oddly, before we went, I told one of my friends that I didn't really believe in going to a restaurant that had been open for less than 6 months, because they don't usually have all the kinks ironed out, but she insisted that she'd been there, and it was good. WRONG!!! See ya in the fall, Hub.
(2)
Charity M.

My husband & I had dinner here tonight for the first time. When I called around 11am, the hostess said they only had 2 time slots left, so I made a reservation for 9:30pm. We arrived early around 9:15pm, & there were plenty of open tables. That was annoying since she led me to believe they were going to be so busy. The service was good & the place had a good vibe. The menu choices weren't very extensive. We both opted for bacon cheeseburgers & tots because by that late at night, we were both starving & didn't want to try anything adventurous. We both asked for our burgers well done, but they were past well done & pretty crispy, as were the tots. We did share an order of the mac & cheese and it was fabulous! For dessert, we both ordered ice cream. I tried the banana foster & he had strawberry cheesecake. Both were very good. The bill was $49 with tip. A little pricey for burgers, Mac & cheese, & ice cream. If we go again, we'll probably just get ice cream. If I'm gonna spend that much on dinner, I expect to eat something fancier than burgers! Overall, just an OK experience.
(3)
Phil H.

Food: excellent. Wait staff: excellent. Professionalism of management? Terrible. We were enjoying after dinner cigars on the patio, where clearly there is no sign posted stating the abhorrence of, with no other customers in sight and were rudely accosted by the "co-owner" as I was told, that it was a non smoking patio. Now, I understand that it is non smoking and will happily abide by that, but to be treated like shit by the proprietor of an establishment for such, lest accommodating me towards another option (i.e. Enjoy your stogie til another patron arrives), I was met with nothing but hostility and arrogance. If you come here enjoy the food but go elsewhere for the personality.
(1)
T. H.

Good thing ice cream and beer makes everything better because the service and food here is a disappointment... The restaurant's slick design and menu's catchy images of a beer bottle + cow + ice cream cone = heart, held so much promise. Alas, I didn't feel the love. Especially when it came to the service. It's a conveniently located neighborhood restaurant for me. So, I've met up with friends here for lunch and dinner many times. The restaurant always seems to be sufficiently staffed, however, HUB servers are consistently slow to get to your table. Even slower to follow up. And if you have to split the bill? Well, be prepared to wait. A long long long time. Just take a nap in one of their comfortable booth to pass the time. The food is overpriced for what it is, and poorly executed. Here's a rundown of the items I've tasted. The prime rib ($17) is flavorless and is served with au-jus which is nothing more than under-seasoned beef broth. The roasted pork loin ($15) had tons of flavor on the outside and so much potential, but came out dry, both when I had it as an entree and when I had it in my porchetta sandwich ($10). I have ordered both the chicken and beef pot pies ($12). Both were a dry, bland disappointment. The beef in the pot pie was chewy. And I was actually served a pot pie whose crust was completely charred once. Not good form. After I exchanged, "Really?" looks with my friends at the table and the waiter (who himself looked perplexed at the burnt pie), it was promptly taken back. I later received a properly cooked pie, but no compensation was offered for the inconvenience. And for $12, the pies were very small and not served with any sides. Speaking of sides, usually that's the best part of their meals. HUB potatoes and perfectly cooked veggies are really good. But, like I said, good thing ice cream and beer makes everything better... HUB has one of the most extensive choices of beer on tap and their ice cream is really the best in town. With homemade flavors like honey ginger, oatmeal cookie dough and Mexican wedding cookie, you can't go wrong. My favorite is the bourbon almond brittle. Creamy, delicious and so fun to eat on a cone. Their bar area is a really sweet hangout, large screen TVs for sports fans, comfortable seating in an artful room and again a great selection of beer. So, bottom line. Come at happy hour for the beer, leave with an ice cream cone and skip the meal. But, if you really have to eat something substantial? Their corned beef is decent enough.
(3)
Jonathan P.

The burger with pastrami and bacon is my absolute favorite thing, have to add the pastrami for an extra charge, but well worth it. The ice cream is always great and my step son loves checking out the different flavors and deciding which he wants. Would absolutely recommend this for a couple or for a family for lunch or dinner.
(5)
Shannon D.

Over the Moon..... this place was unknown to me, as I was in Tucson for one night on my way to Biosphre2 the next morning. We were walking the area looking on Yelp to show us places to go. I was not finding what I wanted so we stopped in one place and saw their menu was small with just appetizers so they suggested we go next door to HUB. Best advise ever! We sat at the ice cream bar, everything moved. the staff were dressed like they stepped out of a photo shoot, military like in black matching button downs and form fitting white button down for the ladies. All the guys had a 7:30 o'clock shadow perfectly groomed. We got the menu. My eyes ached from how much I wanted everything I saw and I wasn't even hungry! We ordered the PRIME FRIES. They came in a large bowl, a pile of fries beer battered and crispy. they were swimming in the best cheddar sauce I ever ate. On top of all this goodness was shredded prime rib. It was so GOOD. We then ordered some tasty shrimp cocktail, plump, spicy simple. She had a mixed margarita with some sort of ice cream on top. Really good. I checked in thru YELP of course and got a free 4oz sample of any ice cream. I went straight for the ELVIS, how could I not? It was peanut butter and banana flavored mixed with BACON!! Sooo good. She got a satisfying oatmeal cook dough mixture.... This place was really nice, perfect in many ways from what I saw and tasted....I was very pleased by the decor the flavors, the staff, and the wonderful people who out on a Friday night HUB to see and be seen. HUB will be the only stop I will insist on making on my next trip to Tucson. I would also let anyone know they should not miss their opportunity to visit and enjoy.
(5)
Daniel V.

Always have had great food and great service.
(5)
Emily G.

I have heard mixed reviews about the food- which I have not tried. But the ICE CREAM is amazing! I have had the smores and salted caramel and they are both the creamiest, smoothest ice cream you can imagine- full of flavor.
(4)
CJ F.

We haven't lived in Tucson long, but a lot of the places I have had a chance to check out so far have been a bit lackluster... Not so with HUB! We went for a late lunch on a Saturday afternoon, and I really really liked the place. Good food. Great decor. Very nice server. Prompt with everything. What's not to love?
(5)
Grady C.

Half chicken and tuna casserole were fantastic. Salted carmel ice cream to finish.
(4)
Diane A.

Great decor. The pork sandwich and fires was yummy. Lots of flavor. The wings were o.k. Happy hour is limited $3 draft and $5 wine. But no happy hour prices for food.. We sat in the bar area in the window seat. Great for people watching. The girl bartender was great and gave us the attention we needed. However, next time we will check out the patio area in back. We are also looking forward to the opening of the rooftop bar that opens in September.
(4)
Suzie M.

We've been to HUB twice now, once for lunch and once for dinner with friends. Both times the food has been great, the service awesome, and the ice cream DELICIOUS. I've had the left coast salad both times, and my husband has tried the pastrami sandwich and a burger. All the food has been delicious. I really appreciate the fact that our servers were aware of gluten allergies and double checked my food. I am disappointed that their fries do have gluten and that there aren't a few more food options for me to choose from. All that said, the salad was awesome and I'd order it again! The ice cream was delicious - and most of their flavors were made without eggs so that's another plus in my book. This is really a great spot downtown to try, whether you're stopping for a snack and cocktail during happy hour (11-6 EVERY day), some dessert, or a full meal. Make sure to make a reservation for weekends though!
(4)
Aquarius E.

A+ for atmosphere and location.
(5)
Andrew S.

Yum! Stopped in here for an early lunch the other day and was impressed! The atmosphere is great even during the day. I love the brick walls and the decor is perfect for the modern image they're trying to convey. Now it's definitely not a cheap bite but it most definitely is delicious! I had a great cobb salad. Not very traditional, which I thought made it better. Although I think next time I'll go for a burger with the salad on the side, because I wanted more! After lunch we tried some of the salted carmel ice cream and damn was it good. So thick, they definitely know how to do ice cream right. I'll be back at HUB soon, maybe I'll try dinner as the night scene could prove to be even cooler!
(4)
Chris L.

Their Reuben sandwich is one of the best I've had. Very tender and juicy pastrami. Their ice cream is also really good with a great selection of flavors. The Oatmeal Cookie flavor is my favorite. They also have a nice selection of draft beer.
(4)
Corie J.

I usually love this place, but they raised their prices on icecream and of the three times I had their chicken it was dry. Their prime fries are always good though.
(4)
Carole H.

I've eaten there 4 times now and each time the food has been worse than the time before! I had a shrimp ceaser salad that was no better than one I would have received at, for example, Village Inn!!! The shrimp were obviously frozen and tasteless, the ceaser salad had tomatoes in it (?) and worst of all the lettuce was made up of mostly "stems" of the lettuce!!! Won't go there again!!
(2)
Eric V.

I am NOT a Tucson lover. In fact I am the complete opposite. But when I saw one of my favorites bands were playing down there, I knew I had to suck it up and deal with it. By the time we got down there I was famished. Not knowing where to go, we started walking around downtown near the Rialto. Just down the street was the Hub. Look good enough for me. Let me say that Tucson got 1,000 times better with the Hub. The instant we walked it was like the gates of heaven opened up and jebus and all his weird Tucson drinking buddies were waiting for us. The atmosphere, ambiance and style were off the charts! We sat at the bar and what a bar it is. The entire wall is filled with bottles and TV's. My buddy ordered a Crown & Coke and I was feeling frisky so I got an old fashion. Jebus couldn't have made a better old fashion then this bartender did. Now the Hub's menu is not the bit lengthy, but what is on it is pure gold. From the basics (wings, spinach dip) to hot dogs to ahi tuna salad and pot pies. Wait.....what?! Pot pies?! Holy hell! Sign me up for one of those. I had to have the chicken pot pie and I couldn't be happier with me decision. The crust was crunchy and the filling was creamy and super rich with flavor. This was by far the best pot pie I have ever had. My buddy ordered the salmon and If I was a seafood lover, I would have taken my pants off and put myself in his dish. After our gorge fest that brought us both to tears of joy, our bartender suggested we get a scoop of ice cream. Now she did not have to sell us hard on this. She told us to just walk over to the ice cream station and pick out a flavor. How can you choose 1 flavor when they have flavors like rum brittle and banana chip? I got the rum and my buddy got the banana chip. Wow....delish! Light and flavor explosion! If I had eaten the entire scoop I would have been piss drunk. They should check ID's when ordering that. All in all this is the high point of Tucson and the Hub should be on the city flag as a historical landmark. Well done Hub and it'd be wise to open a store in a city that matters like Phoenix
(5)
Lauren S.

We visited HUB for my boyfriend's sister's birthday and had a great time celebrating. We sat outside and I was secretly digging the perfectly grungy downtown view. The menu was pretty limited at the time, as they had only been open a couple weeks at this point. I am pretty sure it has since been expanded. Everyone really seemed to enjoy their meal. Our waiter was a Pittsburgh alum and they had just gotten crushed in the NCAA tourney. He was great and scored major points with the guys for the sports chat. I loved the rustic modern look and the fact that they kept the exposed brick walls. It was a really great experience, especially when you take in to consideration the fact that they had been open for such a short time. I am sure they have only improved since then and I am looking forward to a follow up visit.
(4)
Kathryn K.

Rib eye steak & picky farmer salad-- I'm in heaven! Alex, our server was the best!
(5)
Bob D.

Open a month, they've gotten as good as the restaurant's designer - and that's saying quite a mountful [of delicious food]. Packed Sunday brunch, happy enthusiastic service staff and management so good we didn't wait for anything, luxuriently comfy banquette, Wyder cider, smoked tomato bisque, delicious multifacted salad, and the fries in bernaise sauce ...
(5)
Tyler S.

I have been to the hub about five or six times now. The atmosphere is very posh and trendy. I love the ideas they came up with on the interior design. I have tried something different from the menu every time I have been in. I have yet to be served food that I did not thoroughly enjoy. The drink selection is great, beer and wine from around the world at a great price also a full bar. I keep coming back to the mark and Nathan (pickle juice and makers served chilled) it's got the right amount of bite. I enjoy sitting at the bar for drinks as well as dinner served by my favorite bartender/manager Sharon. I was last served by a newer waitress named Lindsey who did an exceptional job. The ice cream is mind boggling good with some interesting flavors. Overall the hub is a great addition to downtown and Tucson all together. Great job to the staff and ownership!
(5)
Alex F.

The best reuben I've had, west of the Mississippi. I don't usually get desert, but the ice cream here is worth it.
(4)
Alexandra B.

The Icecream: did this come from heaven? I came here last night with some family for some dessert and we were not disappointed! I had the pistachio (I'm a nut for those. Pun intended ;) and it was amazing. I also tried ginger honey, not good! and mint which was amazing as well. Come her if you want a scoop of heaven!
(5)
Christopher S.

I had high expectations walking in, as the HUB came recommended by friends, family and Yelpsters alike. With that in mind, I'm here to say that this place is uber everything good about a restaurant, as a social gathering place (great ambiance in its contemporary warehouse build out), drinking hole (sweet bar) and eatery, including the best ice cream I've tasted in Arizona. The menu is unique and inspired. I ordered the Prime Rib (medium rare) and it was served perfect and delicious. VERY reasonably priced as well (dinner for 5, with a couple cocktails for a few at the table, was $155.00 after my 20% + gratuity). My favorite part though is desert. Walk up to the ice cream counter, sample away, and choose your scoops to bring back to the table and enjoy. Waiter will put it on your final bill. And our waiter was a cool cat. Great service with just enough personality to give us a giggle every so often. I look forward to my next visit.
(5)
Cindy R.

Loved it! Ate at the bar. Very friendly service. Kept your glasses full. I had the cheeseburger - very tasty.
(5)
Sweet J.

This place is amazing. New cocktail menu is super impressive. The food and ice cream are top notch. Servers are friendly and helpful. I love going here with a good group of friends on the weekend. Thanks HUB!
(5)
Lisa W.

This is a neat place. I've never been to a kind of fancy restaurant with an ice cream bar in it. I got a ribeye, medium rare, and it was cooked to perfection. Usually, I get medium rare because it will come out medium, and I am fine with that. The fact that it came out medium rare and not medium or rare, definitely won me over. We got the cheese plate, and it was lackluster, but the steak made up for it. Will definitely come back again. The decor was pretty interesting too. If you can remember, pay attention to the lights. They are upside down lamps.
(4)
Mike S.

I SO want to love you, HUB, so why won't you let me? I have eaten there in numerous occasions, but I still don't feel very close to you. Your food knocks me out, the cocktails? Sublime(shout out to frank, the best dude behind that bar). The ice cream is amazing... The service? Um, am I the only one who gets annoyed by an unreturned smile, or a dismissal of a personal greeting? The host/ hostesses maybe need reminding that they are the first point of contact in the business. If those folks aren't on it, then the whole thing can fall apart, which is what happened the last two times me and my lovely lady friend went there. The hostesses were not helpful in the least, and wore their frustration like a badge of honor- completely off- putting for a celebratory birthday dinner. Busy is good, not an excuse to let your customer service skills slide. Our food was good(hot dog, porchetta, Mac and cheese ) the drinks were sloppy on round one, divine the second round. We will come back, but probably on an off hour or time. I really do want to love this place, but I don't feel it loves me back...
(3)
Lash L.

We had lunch on 7/13. Decor is really pleasing to look at and somewhat nostalgic. Staff is friendly and helpful. I had the lobster roll sandwich. It was good but was advertised as "buttery". It was not in fact it was flavorless. Might have been me but my wife agreed. She had the pork sandwich. Garlic flavor was too strong for us. The ice cream was very good. We'll be back but will try different dishes. They absolutely deserve another chance and we wish them well.
(4)
Lauren L.

We were in town from San Diego for TFOB and our friend who we were staying with suggested HUB for dinner on our last night. Gorgeous, hip, all-brick building. Very friendly service. Our server was a super nice guy but forgot our appetizer (not a problem since dinner arrived fast and we weren't charged for it,) my friend and I wanted to split the veggie cheeseburger and the veggie pot pie and he said they could "yin-yang" it (a fun term I hadn't heard before for going halvsies on two meals,) we are both vegetarian and he accidentally wrote down the chicken pot pie so biting into a chunk of chicken for the first time in almost five years wasn't my favorite part of the evening but we pointed it out and he was super nice about it, apologized, and the manager was super nice as well and comped our drinks and our ice creams and of course didn't charge us for the pot pie. We tipped based on having everything though - like I said super nice and fast service. All of the food was very good (my husband liked his corn beef hash too!) but the best part of the night was the ice cream - omg Bourbon Pecan Praline ice cream is to die for! Everyone in Tucson is so friendly, I love this town! And I definitely recommend trying out HUB the next time you're in downtown Tucson around dinnertime.
(5)
Edward M.

I've been to HUB three times now with friends and family. The food ranges from very good to excellent. Favorite dishes include the Steak Suzana, pot pies (yummy crust) and Mac and Cheese. I've sampled the pastrami and it's excellent. I'm just waiting until I'm in the mood for a pastrami sandwich to head over. The wine and beer selection is quite good. I've not tried the mixed drinks yet. The bourbon crunch ice cream is my favorite, but the vanilla and blueberry are very good as well. The service can be a little spotty, but I chalk this up to the place being fairly new and I'm sure they will find their stride in time, at least I hope. The atmosphere is casual upscale and I love having HUB as a choice for downtown dining.
(4)
Andrew S.

I love this place especially the ambiance! My friends and I had lunch Wednesday and it was great. Service was real good (probably because it was slow ;p) I didn't give 5 stars because my friend and I ordered the cheeseburgers med. rare and med. well and they both were well done. But we are not picky eaters and they were delicious including the mac&cheese (yum). I'm definitely going again! :)
(4)
Katie P.

yum! delicious comfort food and homemade ice cream! service is great, only downside they don't accept reservations. can get pretty busy on the weekends, being downtown it's a big hipster hangout. don't let this discourage you though the food is fantastic! their macaroni and cheese is a must!
(4)
Scott M.

All I have to say is excellent. Awesome hot dog, and probably the best home made ice cream I have ever tasted. This is truly a diamond in the rough of Congress Avenue. Great service and great vibe.
(5)
jimmy c.

I have tried this place on several occasions and I must say...it always disappoints. The service is horrible, the food is bland and poorly executed. This restaurant relies on the money it has put into the decor and the location. The ice cream is good but anything with that much butter fat has to be good, right. They should just open an ice cream parlor with counter service. This is the only way not to disappoint. Sorry I tried to love it, but I don't.. and I don't get how people still go there when there are so many better places in the area. I am new to Yelp and I hate saying such bad things but I just have had such bad experiences there.
(1)
Chris L.

The food was SO GOOD! The atmosphere is really cool. The ice cream is delish - they offer samples! The menu was small - in a good way. I wasn't overwhelmed with thousands of choices. Can't wait to back!
(5)
Liz G.

So, I rarely make it downtown (too far outside of my "safe to have a drink or two and still drive home" circle), but since my husband and I were filing a lawsuit at city court, we thought we would give Hub a try. First off, I really liked the space. The long dining area was sparsely, yet nicely decorated. I especially liked the large bar area, with it's three flatscreen tv's and large tap selection. I had a french dip, which was ok, but nothing special. My husband had the pastrami burger, which was really good. The fries that came with both lunches were ok, but nothing out of the ordinary. I thought the prices were a bit high ($13 or so per meal). Now to the best part of our lunch, and the reason Hub is probably so popular...the ice cream. We tried the Butterfinger Banana and the Lemon Blueberry Cheesecake. Both delicious! I think if we go back, it will be for drinks and dessert only. But that's ok, right?
(3)
Jane K.

The Hub. The Hub is probably as good as it gets in downtown Tucson. From the unique decor to the great service, the Hub is defiantly one of my favorite restaurants. The second you walk in you know the Hub is different. The decor is simply explainable; modern and rustic at the same time. But why focus on the decor when you have food? Ah yes, the wonderful, dreamy food at the Hub. I'm drooling as I write this. The Hub has upscale dinner type good, and wowie is it good! Their french fries are crisp and flavorful, the Vegcheta is chock full of vegetables and is simply amazing, and the lobster roll is stuffed with flavorful lobster, and is to die for. Everything there impresses, from fresh salads to ooey gooey Marconi and cheese. But that isn't even the best part. The best part you ask? The ice cream! The Hub's specialty is churning out kooky, delicious ice cream flavors. The have chocolate chili, milk and cereal, pomegranate green tea, and even bacon! Salted caramel is popular, but my favorite is the oatmeal cookie and apple pie, to die for! Not to mention the service is great, and food comes fast with a smile. So overall, the Hub is a restaurant you MUST try if you are in the downtown area. And if not, I assure you, the Hub IS worth the drive! I'm telling you, the Hub is, in a word, where it's at. :)
(5)
Jeff G.

I re-visited Hub and, amazingly, they have much better service now. Our server, Jared, was helpful and efficient. The food is quite good, although there was grit in the salad. Love the pot pies!
(4)
Jasmine K.

Ice cream was good, and the service was great!!!!
(4)
Carly C.

Me and a few of my girlfriends went to the hub the other night for a GNO. We had such an amazing time.The service at The Hub was amazing!!! The food was quick and delicious. The building was beautiful and interesting and we were amazed by the lighting fixtures which were upsidedown table lamps! We had such an amazing time and it only got better when we went to get ice cream. We tried just about every flavor and it was delicious! The Hub is a great restaurant for just about any occasion.
(5)
Jen P.

I want to like Hub, I really do. The decor and the vibe is really nice and fills a niche in downtown Tucson. We will give it a few more tries but it's clear there is a lot of work to be done. We made a reservation for 5:30 on a Friday night, and, even though the hostess was a little flummoxed at first, we were seated within 10 minutes of that time. Then we sat for 20 minutes before anyone came to the table. This was odd because there was a circle of 4-5 servers standing around the host stand, and more servers/bussers milling around near the back of the restaurant. When our server came to the table, she was very earnest and pleasant, but not particularly knowledgeable about the menu. If the ingredients uses at Hub are indeed fresh, local, special in any way, it would be good to have the server be able to describe dishes in an appealing way, so that we might feel a little more inspired by our choices. I ordered the onion soup and roast chicken, two dishes which are simple and yet I feel they are good standards to evaluate a chef and a kitchen. If they are done well, they should be sublimely delicious. Sadly, not. The onion soup was bland. The chicken was so, so disappointing. It was dry, with cold skin, and underseasoned. The underwhelming experience was made worse by the soup and the chicken being brought to the table at the same time...ugh. We sampled a few flavors of the fantastic ice cream, and again our server was very gracious but completely confused about the flavors. We ended up taking home two pints and really enjoyed them over then next couple of days. So that is a plus for Hub. Overall I am rooting for Hub and we'll keep patronizing it to see if it improves. Priorities should be to get the kitchen straightened out, and educate the servers. These basics are much more important than having beautiful decor.
(2)
Heidi G.

I have visited Hub twice. Both times I have been disappointed. The decor is great, I really like it, I find the place nicely decorated and with a comfortable ambiance. The staff is friendly and helpful but the food its unimpressive. The first time I ordered the tuna casserole. It was bland and boring. My husband ordered the pork sandwich and I think the sandwich had 3 slices of pork, which was also pretty boring. We had ice cream for desert. mine was the salty caramel, which was good but very sweet, didn't even finish it. The second time I had a burger. It was fine, nothing to write home about. I probably wont be returning.
(2)
C C.

Very nice atmosphere. Ordered the picky farmer salad. Loved the variety of greens but should have had the dressing on the side because it was a little too much. Waitress was friendly and had many of her favorite recommendations.
(4)
David E.

I'm assuming the lack of service will continue to improve and thats why I will go back and it will get RAVE reviews. We waited for over an hour after our reservation time to be seated and it got slower from there. We ended up with 3 different servers and the drinks took way too long as did the food. The food was OK, I'll try something else when I go back. Very reasonably priced. Almost too cheap for downtown. The ice cream was yummy. To their credit, they comp'd us some drinks and apologized profusely. So, Im glad they realize there is a bit of a service issue and hopefully that will continue to improve. I'll definitely be back.
(3)
Jaime B.

Definately less impressed. This past Friday night I experienced the worst customer service ever. My husband and I had been dying to try this new restaurant that we had seen evolve each month when we set up as vendors for the Downtown Saturday Night events. We were very excited and had met the owner and his wife pre-baby. We thought they were great and were praying for all good happenings to come. When we arrived around 6:30 they were pretty busy. We spoke with the hostess who assured us it wouldn't be longer than 25 minutes. There were several tables being cleaned off so we were hopeful. After an hour of sitting on a couch in a very crowded corner I returned to the hostess. She said they were running 30 minutes behind. She said there were only 2 people ahead of us. We continued to wait and then about 20 minutes later a female manager approached us. She asked us if we wanted an appetizer which we declined because we were saving room for the main course. She had stated that a birthday party had kept increasing in size making it impossible to catch up. We waited another 20 minutes and decided to leave. As we were leaving I stopped by to tell the hostess very politely that we were leaving and she said, "Ok." Very sad that we weren't able to give the HUB 5 stars. The building looks great and the food looks fabulous but that alone will not keep a business afloat. I vote to revisit the interviewing process and start anew.
(2)
Emily G.

cool atmosphere, delicious vegetarian salad, fun sitting and eating at the bar - all great!! the keg wine is good but should be at least $1 or $2 cheaper.
(4)
Brian J.

Lots of potential, but not even close yet. Location is probably good and the ambiance is excellent. Very modern. Service was just ok, it was obvious that the bartender seemed annoyed when we had to make requests to improve the taste to our liking. Long wait, probably due to being new and the host was quick to recommend eating at the bar for immediate service. Problem is with the food. What was cooked was done well, but a serious lack of customizing to an individuals liking and preferences. I had a pork sandwich, but it was dry. It REALLY needed a sauce or something to give it flavor and a uniqueness that a restaurant needs. The chicken pot pie served to someone I was with didn't seem to have enough cream/sauce. My fiancee had a steak that was cooked well, but just like a steak we could have had from anywhere, including our home. This restaurant has lots of potential, but it seems like they don't yet understand they need to be different and accommodating to different tastes. It seems like they are trying to appeal to a large group, but results in food that lacks excellent flavor that people that are dining out are looking for. I will point out that the management took an interest in our thoughts of the food, and comped one of the meals. It is for this reason and that it is a new restaurant with some potential I might give it a second chance in a few months. But it needs to I prove if they expect to receive ongoing business from myself and my family.
(2)
Alexander H.

i was absolutely amazed with everything! the food, the serves, the atmosphere, the ice cream, and well thought out beer selection.. this place was hands down 1 of the best i have ever been too... but seriously your crazy if you dont love this place.
(5)
mary p.

I have dinned at the HUB twice... there will not be a third. Amazing atmosphere. Good food. Outstanding prices. However, the service fell extremely short. Not only was our server not existent, she seemed overloaded with tables who were also getting he same measly service. I watch as managers and hostesses cleared more of our, and many other tables plates than our server. She hastily retrieved the bill, but little more was done. This place is amazing, and I wish I felt inclined to come back. But it's the talk of the town.... HUB service falls extremely short of expectations. I would strongly urge this problem to be addressed soon. This was my second time I have been let down by the service and I no longer am rationalizing the problems with the HUB being new. I am sorry. I am truly disappointed.
(2)
Andrew D.

Went to Hub on a busy friday night, with reservations. Our reservations were honored and we were seated immediately. The service was excellent. The atmosphere is very nice. We ordered the Porchetta sandwich and the lobster roll. The porchetta was the best roast pork I have ever eaten. It was rotisserie roasted and was fork tender with a crispy skin. Order with the Hub potatoes. They are roasted fingerling crispy potatoes. The lobster roll was in a butter sauce instead of mayo based and was also very tasty different than your traditional New England style. Don't forget to leave room for their delicious ice cream.
(5)
Sheri W.

We had only a couple of dishes, so I'll reserve 5 stars for after we've tried more of their menu, but the service was fantastic. No problems at all like some of the reviews. Also, the food was delicious, and ice cream as well. Love how they have renovated the space, and parking wasn't bad right after 5 pm. Great job all the way around for the restaurant and their staff.
(4)
Matthew F.

I want to keep this as short as possible so that people will actually read it. I am somewhat of a restaurant snob because I am a server myself and I am always careful to treat my guests very well and accomodate them any way I can. When my girlfriend and I came into Hub for our 6:30 reservation we were promptly sat and then ignored for about 15 minutes completely aside from a busser bringing us waters. This was the ONLY negative point of our experience. I went up to one of the workers who seemed to be an expeditor and told him and he took our orders for us. I got the ribeye which was excellent and my girlfriend got the chicken which was also great. The manager came by at some point to apologize for our wait and offered us free ice cream which was very generous. Our bill was also promo'd 50 percent. All in all this was a great restaurant experience, the best I've had in a while, and I will absolutely be returning.
(5)
Mary S.

Loved the location! Great to have another reason to head downtown. I enjoyed my dinner selection, received fabulous service and the ice cream was amazing!
(4)
Karen F.

The Oatmeal Cookie Dough Ice Cream was fantastic; enough to give this place a 4/5 stars! I did not like my main course (Tuna Noodle Casserole) but the French Dip and fries were good and I think the Mac N Cheese was good based on the tables next to ours.
(4)
Sarah S.

YUM. That's all I can say! Wonderful experience all around, from ambience to service to, of course, the food! I dined with a friend on a Thursday evening, and the place was packed. We were nevertheless seated within just a few minutes of our reservation after being offered drinks from the bar. We started with cocktails. The Lackadaisacal, with gin, Cointreau, hibiscus, and grapefruit, was dangerously drinkable and tasty without being cloyingly sweet. For our entrees, I ordered the mushroom and potato tart, and my friend ordered the tuna casserole. The mushroom and potato tart was rich, creamy, cheesy and savory. In a word, delish. Kind of like potatoes au gratin with mushrooms and caramelized onions. Ordering a side of fries to split was a mistake--but only because we ate every single one! Fluffy on the inside, crunchy on the outside. Heaven. I'd definitely have to say the highlight of the meal was dessert. We both had the mint chocolate chip ice cream, made with Thin Mint girl scout cookies. The ice cream tasted more like fresh mint than the mint extract that is usually used. There wasn't a drop left in either of our bowls! Service was friendly, and fast! We got our entrees within 10 minutes of ordering. Looks like whatever kinks there were during the first few days have been ironed out. A DJ started spinning towards the end of the meal, at a volume that still allowed for conversation but added a slightly clubby vibe to the restaurant. HUB is definitely a great addition to my downtown restaurant rotation!
(5)
Maria L.

Typically we love the Hub so we had high expectations for Mother's Day Brunch, but we were let down big time! It was a large group, but that shouldn't be an excuse when reservations are made. The entire party arrived promptly and were seated promptly. We ordered our drinks about 10 after and all was well. We then waited for 43 minutes until our first plate was served. Bacon was under cooked or over cooked on various plates when it was served. One plate didn't have the bacon at all! Eggs were bland & VERY SMALL portions! They all seemed like child portion plates. It wouldn't have been so bad had our server given us updates. When a restaurant offers a special menu for a special day one would expect special service. That was not the case! On a positive note my bloody Mary was okay once they brought me green olives. And the ice cream is consistently tasty. We'll be back just not for a specialty, pre fixe menu!
(3)
Amy G.

Please do yourself a favor and order the cheese curds with sriracha ketchup. They are life changing and i have never been so in love with fried cheese. The ribs are great, the turkey Blt is super tasty and the service has been excellent every time I've been! Probably my favorite restaurant in Tucson! Also the restaurant itself is very cool, it has lots of old architectural elements that create an awesome vibe.
(5)
Joseph R.

The food is good but the only real reason to go here is the homemade ice cream.
(3)
Andrea R.

I was introduced to the Hub a month ago. Since then, I've been to the Hub 3 times, and each time, the food was superb and the service excellent. I had a different server each of the 3 times, and each of them was attentive, helpful, and efficient. Now for the food -- the lobster roll is wonderful. Huge chunks of lobster sautÃ©ed in butter, garlic, and herbs even impressed my friends from the New England states. The corned beef hash is like no other corned beef hash you've ever had. Huge pieces of juicy and tender corned beef generously placed on the plate, smothered in chopped red potatoes, green and red bell peppers, pearl onions, artichoke hearts, baby asparagus, with melted Swiss cheese and 2 fried eggs on top of it all. OMG....it was FABULOUS! Then, my 3rd trip there I had the pastrami reuben sandwich with a side of macaroni and cheese (instead of fries). The juicy pastrami was thick sliced and piled high. The mac and cheese was super delicious, just as others have commented before me. Thanks to them, I ordered the mac and cheese and am so glad I did. I look forward to my next visit to the Hub so I can try something new. BTW -- be sure you come with an empty stomach. Their dishes are enormous.....and you must save room for their home made ice cream. Yum-Yum.
(5)
Christina L.

Was going Downtown for an event and was looking for a new (to us anyway) place to eat close by. Found the HUB, read a few reviews and decided to give it a try. Called for a reservation(that turned out to be brilliant) and were promptly seated when we arrived. Then another table was seated next to us, their server immediately showed up(even though they were still waiting on over half their party to arrive) and took their drink/appetizer orders. We waited for 10 minutes (with practically everyone who worked there including the chef walking by and scanning our table with NO offer of assistance) before a waitress slowed down too long and I asked if she was going to be our server. She said she would be, but would be right back. Alex H., we found out later that was her name, did come right back. She took our drink and appetizer order, wanted to know if we were ready to order entrees too, but we had some questions so waited until she came back. We ordered the bacon ranch fries for the 3 of us, came out fast, they were hot and tasty. Settled on the porchetta sandwich, the grilled cheese sandwich and the chicken pot pie. Food was on the table within 5-10 minutes, hadn't finished the fries yet. They're not kidding about extra pickles for the grilled cheese, but they were tasty. The porchetta was flavorful but DRY. Alex had stopped by and asked about the porchetta (because I had concerns about the dryness of it). I remarked that it was good but dry, she mentioned that there had been comments to that effect before. She moved on and then come back seconds later with a plate with 2 little ramekins on it. It held Siracha and BBQ sauce, she said these were options others had tried with the porchetta. BBQ sauce good. Grilled cheese was good, but bland. Pot pie was enjoyed by it's eater. Overall, we'll try them again!
(3)
Mike M.

We started with the Chef's board which wasn't very impressive. The grilled flatbread was nice but the meats and cheeses seemed random and didn't work that well together. We tried the Hemingway a 6th Street Sidecar for cocktails. The Hemingway was the tastier of the two but they were both $9 cocktails that barely consisted of 3-4 swigs each. We went for the capellini with handmade meatballs and the salmon with roasted vegetables. After an exorbitant wait the food arrived and it tasted great. The meatballs were tender and seasoned well. The pasta was al dente and the bread was a perfect compliment. The salmon was cooked to a perfect medium with delicious crusty edges. The mixed vegetables (potatoes, squash, baby asparagus, red peppers) were excellently prepared. You could taste the individual flavors of every component. These entrÃ©es were the star of the show. The Hub ice cream is an entity in and of itself that finally has it's own venue across the street. I think this is one of the best things Hub has to offer. While the food is great, I'm happy you can grab some of their ice cream without the crowds, the wait and the $9 "shots". Cool place with a comfortable laid back vibe. Absolutely worth checking out. The food definitely satisfies.
(4)
Jennifer F.

I dont understand the hype?? Her was my experience... Positive: They have very friendly staff, the food was very tasty. The ice cream is good but I will just go to their creamery from now on Changes: PRICES! The prices are ridculous to the amount of food you get. Better wait area. Make the people stand somewhere else because it is so crowded and loud! Over all I guess it would be a great place for lunch if their was not so many people.
(3)
Chris G.

Went to the hub today for the first time! It was bombtastic the Burger was delish And the fries were crispy like they are suppose to be went in for lunch and sat right down the service was also great! I drank water like a fish and they filled my up quickly and never had to ask for a refill. A little on the pricy side my burger was 15.00 but worth it
(5)
Jenny S.

An Ice cream only review!! SO MANY FLAVORS and unfortunately the ones in the freezer were not labeled so you've got to look on the menu on the wall mirror for the size small you can choose two flavors!! ---Bourbon almond brittle: so good and i usually don't like alcoholic ice creams, but i think the alcohol in it made it too melty ---Chocolate peanut butter: rich with a more frozen, firm texture ---Oatmeal cookie: just okay yup the ice cream shop is in the front, no need to sit down to order
(4)
Shervin M.

Appetizer, drinks, main meal, and dessert were all great! I really liked the decor on the inside. It's a fun place to have a night out with friends and family or before a show downtown. Also giod if you just want some hommade ice cream. It's a little more expensive than I usually go but otherwise great! And besides tgat the only thing we didn't like was how big the pour was on wine very small
(4)
Zariena D.

So...their cheese curds + calamari= yummy! My husband really liked his Shrimp and Grits so that's what we'd recommend to you ;) My husband's coworker recommended this place to him so that's how we ended up here for our anniversary dinner. We were greeted/seated right away and given glasses of water immediately. Then...we waited...waited...waited for our server. A server looked like he was coming up to our table but detoured and made his way out the front entrance for some fresh air. I kept glancing at the hostess who glanced back and smiled. At one point, we thought we were supposed to go up to a counter or possibly the hostess to place our order but saw a couple across from us place their order with their server. After 20 minutes, I let the hostess know that we've been waiting for a long while and have yet to meet our server. She apologized and found our sever for us. Who was he? Yup, the guy that walked right past our table. He was kind and attentive though! Unfortunately, this experience was enough to deter us from returning.
(2)
Sam S.

Classy but fun atmosphere in downtown Tucson that strays from cliches. We sit in a bar side booth with cocktail table and are greeted and served timely. I opt for the margarita (forgot the name)- and enjoy a retreat from the bustling street. Second Saturdays was going on nearby which created somewhat of a ruckus in this area. We are pub crawling so we share the lobster Mac & cheese which is basically an al dente orichiette past with cheese sauce and 3 chunks of lobster on top. Would have loved to see lobster in the bÃ©chamel though I appreciated the fresh simple preparation.
(5)
Amanda D.

This has been a favorite of mine so I thought they deserved a review. Anytime I have out of town guests I love to bring them here. They have a wide variety of options and the food is delish. My personal favorites are the Mac and cheese, fish and chips and the chicken pot pies. Drinks are tasty too! Ice cream is good but very rich. Cool location right in the heart of downtown.
(5)
Jillian C.

Stopped here before going out on congress st for my bday. My actual bday was the weekend before but I was in Phoenix, so my Tucson friends took me out the weekend after my birthday. Just one of my friends wanted to eat so the rest of us got drinks and an appetizer. The server was rude from the beginning. Having been a server before I understand the frustration of a table ordering one meal, but it happens. There were only 4 of us btw. At the end of the meal/drinks my friend asked if they did anything for birthdays. And instead of just saying no. The server decided to bring out a plate with a candle and wrote in dry erase marker "I don't know if it's really your birthday". Are you kidding me? What a passive aggressive prick. Just say no we don't sorry. For that I will never come back to this restaurant.
(1)
Jason B.

Hit or miss. I've had things I loved and things I've hated. - Pork chops- I've never ordered pork chops at a restaurant to be honest. But damn they were good! Highly recommended! - Lobster Roll- Not what i expected. My sandwich was super dry, the bread stuck to the top of my mouth and the lobster seemed over cooked or possibly straight out of the freezer to a steamer. One of my friends loves this dish. Maybe I ordered it on a bad day. - Salad- I've had two salads from here and both were terrible. I'll take some blame, I didn't realize how much I hated kale until I ate here. But almost all their salads at that time had kale. The salad tasted so fresh it made me believe it still had dirt on it. - Wings- Delicious! - French fries- awesome! Ice cream- can't lose!
(3)
Jessica R.

Really enjoyed this place! I got a burger in fries and it was really yummy! The burger had lots of flavor and came with delicious fries. I wanted a drink but wasn't sure what I wanted so the waiter asked me what I liked and made me the most delicious drink using one of the sherbets they had there. Best drink I've ever had! Would for sure go back to this place!
(5)
Robert P.

First thing I noticed when I walked in was the low lighting and inviting atmosphere. Even on a Saturday night, we didn't have to wait long to get a table. The pricing was pretty high and unfortunately the food was not worth it. I had spaghetti and meatballs. The spaghetti wasn't bad but the meatballs were extremely salty. I had to take a drink after every bite. The cocktails were a little on the strong side and also quite expensive. I think I paid $9 for a drink. In total I paid about $40 for dinner for my wife and I. If it weren't for the atmosphere, I wouldn't have visited again. That is one of my biggest priorities when it comes to choosing a place to eat.
(4)
Natalie S.

I have yet to be disappointed by HUB! Their food is always amazing with even better ice cream. This week I came in for the first time for their happy hour... And what a deal it was! Aside from seafood, the entire food menu was half off and all drinks were $2 off. I normally get their macaroni and cheese and their hummus board, but I switched it up. Instead we ordered the hummus board and the prime fries. The prime fries are delicious fresh fries covered in a cheese sauce, caramelized onions, and prime rib. The prime rib pieces were great and the cheese sauce wasn't overly cheesy in flavor either. Definitely better as an appetizer to share with friends instead of eating for one. The hummus is incredible and house made. It comes with toasted fresh pita, and also cucumbers and carrots. The density of the prime fries were balanced out by our pick in the hummus. Additionally their mac and cheese is amazing!! Their staff is always friendly, even when it's just selecting ice cream. Overall: Ambiance: 5 Food: 5 Service: 5 Price: 5
(5)
Monica F.

We haven't been here in so long that my last visit actually predates my Yelping. I remember the cheese curds as being standout, so we put in an order with our drinks. They've changed them a bit I think: I recall them being smaller individual curds rather than giant chunks, but they were still delicious, with light and crispy breading. They came with some kind of sriracha ketchup I didn't try, because ketchup is gross and the curds didn't need help. I chose the salmon with spinach and forbidden rice, which was tasty. My only complain about the meal was the both the cheese and the fish were way too greasy. There was a pool at the bottom of the plate, and the spinach, which was mostly fresh when it came out was an oily mess by the end. I do love forbidden rice. Fish was cooked perfectly. Everyone seemed to like their meal. The tater tots were favorites with the kids. Hubby ate every bite of his poached eggs on waffles with bernaise sauce. Kids mac and cheese was pretty creamy and rich. Did not try the BLT. Service was remarkably fast considering how crowded the restaurant was. Decor is charming, upbeat, and modern.
(4)
Ruben P.

My partner and I went to the Hub today for the first time and it was great. I got a bacon cheeseburger and he got the Hub Burger which has their own pastrami, Swiss cheese and coleslaw (both burgers were delicious). The service was super. Our server was Raymond and he was great! I especially love how all the servers look out for one another, if our drink was low a server from another table would refill our drink. We both had their Bourbon Almond Brittle ice cream for dessert and it was so delicious (with a hint of bourbon). Will definitely be going back.
(5)
Cippy S.

What a great afternoon at The Hub. We had such a great server in Brad. Wonderful and attentive service. He recommended the Pot Pie which was delicious. The crust was so yummy. My friend had fish and chips. Started with the garlic hummus which was served not only with warm pita bread but colorful fresh veggies. Brad really shined at ice cream time. Made great recommendations, lots o samples! I settled on s scoop of caramel macchiato mudslide and one of Captain Crunchberry. Really? Oh yes! Great good made better by great service from Brad.
(5)
BG B.

Great food, great service and fantastic dÃ©cor
(5)
Natalie C.

My favorite here is the mac n cheese with tater tots on the side. Literally the best combination because you can dip the tots in the super creamy cheese sauce. My mouth is watering just think about it. I've never had anything else on the menu because the mac n cheese with the tots are enough to keep me coming back for more. I'm also a pretty big fan of the ice cream like just like everyone else. It's extremely creamy but that also means it's pretty heavy. I would always get the small and share it with my partner and we would both be satisfied. My favorite flavors are smores, birthday cake, and of course you can never go wrong with cookies n creme. As far as service goes, I don't have any complaints. The servers are always very friendly. It can take some time to get your food depending on how busy it is, but that's expected. Overall, good place! Try it!
(4)
T W.

Heard good things about this place, and good reviews here. So we made reservations (recommended as they get busy!). Interesting decor. Almost nautical with the ropes on one wall. Menu seemed to be fairly normal with burgers and sandwiches and salads, etc. I asked about the enchiladas and was told it was the sous chef's mother's recipe. OK I want that. The other items we ordered were the ahi poke appetizer, the prime dip, soup, and the salmon. The poke was not really a poke, at least not like any I've ever had. It was fresh ahi sashimi on a bed of grains (including quinoa) with a slice of avocado on top. There were little bits of sauce scattered around the plate, and they did help a bit, but it wasn't enough sauce for the ahi. It just made a nice presentation. I think they had an idea, but it just didn't work out right. It wasn't horrible, but it really wasn't poke either. It was plain ahi sashimi. Gotta go with 2 stars on this dish. My enchiladas were really good. A sweet green chile flavor, and a good amount of chicken inside. The spanish rice also was kinda sweet but good. Definitely a solid entry on their menu! Four stars for this one. The prime dip is a French dip using prime rib meat. There was a LOT of sauteed onion and melted cheese in it. There may have been more sauteed onion than beef. It was tasty, but I think the beef should have been better represented than the onion (even though I do like onion). Again, they were trying for a different interpretation of a relatively common sandwich item on many restaurant menus. Three stars here. The side soup was REALLY good. Some sort of southwest vegetable soup. Four stars for that tiny bowl. Lastly was the salmon. The person who ordered it thought it was great. I had a bite and certainly it was properly-done salmon, but I didn't really detect anything special about it. It was good, but it was "just salmon". If there was seasoning my bite didn't get any. I'll go with the rating of the person who ordered it, which would be 4 stars. But to me it was "just salmon" like lots of other places (so 2 stars...maybe 3 if I'm in a good mood). They have some unique ice cream flavors, and I will say the dark chocolate was very nice. Service was reasonable. Not as attentive as it should have been, but reasonable. All told I would have to give the establishment three stars. Maybe 3.5 if I had the option. It certainly was "A-OK", if a bit pricey. I can't say I'm a "fan" because too many of the menu items our table ordered just didn't "wow" me. Some did, but it seems hit or miss whether their interpretation of a typical dish (like a French dip or enchiladas or a burger) will really be "special" or more like something you can get anywhere.
(3)
Iris G.

I have enjoyed my experiences at the HUB - the food is consistently fresh and tasty. The salads are always overflowing with "the good stuff" and are not overpriced. Service tends to be a little on the slow side on the patio, but it is always extremely busy whenever I've gone so I do not dock them a point for that. I've had some of their crazy fry combinations. Delicious! One of the things they do well is making sure the base (ie fries) are nice and crisp. They hold up well under all the toppings piled on top. My particular favorite is the one that has blue cheese and hot sauce. Tangy and spicy mixed with fries...how could you go wrong? I have yet to try the homemade ice cream-usually I'm too full from my meal to indulge in dessert.
(4)
Jennifer R.

Great place downtown to grab a light lunch and even brunch. The turkey BLT was fantastic and my sister had the chicken and waffles from the brunch menu. We also had ice cream which was amazing. The environment was great, love the industrial chic decor! Staff was friendly and prompt! Overall great experience!!
(5)
Kez B.

This place is awesome. I've been there a couple times and my last experience was very nice and a little romantic in my opinion. I went there with my bf for our first anniversary last weekend and the food was wonderful and fresh and the service was very efficient and the staff is very attentive! We sat outside with scented candles and 90's to current music playing.
(5)
Cynthia D.

The food is not bad but the service isn't the best. I also don't like that they didn't really have many choices for non-alcoholic drinks, I always just get water. Don't get the lobster roll, it was gross and dry. I do recommend the avocado salad with roasted corn. My husband gets a burger with bacon and tater tots and he seems to like it. What I do like about this place is the ambiance, it's pretty nice inside. Personally I don't think it's worth the hype because it's overpriced and average. I've gone more than once to see if maybe it was just a bad day but nope...this place is simply overpriced average food with nice decor.
(3)
Stacy M.

Really people? 4 stars??!! Um, no need to eat here again. Very nice atmosphere, nice server but the food was um, not worth ever going back. My server recommended the goat cheese salad if u liked beets. I love beets, so winning choice for me. Until it arrived... The beets were in tiny teeny dice sized pieces like you would get in a can. I literally have had better or equivalent quality in a bagged salad. My dining companion had the prime dip sandwich which I was told tasted rancid. There are too many other gems to be found then to go here. Sorry, not sorry.
(2)
Michelle S.

To put it in one word: Meh. A number of my friends from Tucson recommended this place, so when my best friend and her husband came down (and we did also) for a visit we decided this would be a good dinner spot. Food wasn't bad, my husbands Hub burger was amazing according to him, but the prime fries were like roast beef fries and the Mac n cheese was bland. Again, not bad, just nothing to write home about. Service was good, the place was busy and we weren't left waiting long for anything. The drinks were... different... My friend's husband said the summerhaven one reminded him of sweet white gravy (lol!) so if that's your thing, get one!
(3)
Rayne M.

Went here with a friend after a day of being downtown, and oh my goodness it was amazing. We only got the ice cream but it was so delish and its all made in house! /forget cookies and cream or mint chocolate chip, the flavors they create are crazy unique! I had the "Easter Basket". Green coconut, chocolate malt easter eggs, and even more classic Easter candies. My friend got the pure chocolate which was heavenly and very rich. The other flavors included a great "Milk and Cereal" and "Coffee and Doughnuts". Plus the interior is beautiful and modern, great for a date or night out with friends. Only downside is the parking but it is definitely worth the walk!
(5)
M J.

You can tell that the food here is good quality food. The Mac and cheese is made from premium rescan cheese. I didn't even know that existed. The portions are medium to large, well worth what I paid
(4)
Heston C.

The glory curds is why I go to this place. In addition the steak prime fried. The rest is history. Great ambiance and good food. - nuff said.
(4)
Vickie S.

It has style, it has grace. HUB is modern and pretty in that mixed eclectic industrial way that gives you a nice five year window of time. Upside down lamps! Because! The food prior to dessert was good but not amazing. I can't comment on the mac and cheese, so if that's what you're thirsting for, that's all you. It's not cheap eats, but it's also not super expensive. Service is team-based, so you'll have twenty people around either delivering or speaking to you about your order. Only one of the twenty introduced themselves to us, though, so good luck if you want to ask about something. It wasn't fast, either. The ice cream is really quite spectacular. A range of flavors and options that will make you ponder taste pairings and your sense of adventure. Mexican Wedding Cookie? An almondine delight. There's a flavor with M&Ms and pretzels in it that a friend got and oh what a sweet and salty adventure. The ice cream took this from a less than appealing experience to a recommended stop. Just probably not for dinner.
(4)
Sunshine M.

Been wanting to try the ice cream here... Looked so enticing everytime I pass by... Atmosphere is pretty cool... Dim with twinkle lights = pretty! Ice a restaurant and bar and ice cream shop all in one! But this time around we only came in for the ice cream. I gotta say that it is pretty pricy pretty much a dollar per oz that u get... They have really interesting flavors...i tried the goat cheese and cheery almond (i think that's what it's called) and it was very interesting.. Gotta adjust ur taste buds... Coffee toffee was supposed to have alcohol in it but didnt taste much of it in a spoonful.. Ended up having sea salt caramel... One of my favorite flavors....this was the stickiest and creamiest ice cream i have ever had in my life like omg! Also the richest so if u have one heck of a sweeth tooth here is the place for you! I thought that it was a little bit too sweet but that's just me... I like to mix a lil sweet and a lil salty. He got the pumpkin flavored one.. Had nuts and raisins.. I tried a little bit of it and it tasted like pumpkin pie :) Wanna try the other flavors!! 3.5 for now!
(3)
Elvin G.

If you want Awesome late night happiness in the Old Pueblo, hit the Hub. Unbelievable pastrami sandwich & gin & tonics that will satisfy your inner imperialist . Add a highly professional & Ãœber attentive restaurant staff, there really is no better choice on Congress after hours.
(5)
Stephanie S.

Yum yum yum! The food and ice cream is great. Waitstaff has been pleasant both times I have been here. The mac and cheese is a classic and a must try. I wish they had just a little bit more variety on the menu, but it is an overall great choice.
(4)
Erika I.

One of my favorite places to eat. The ice cream beats anywhere else with fun and flavorful tastes such as birthday party or oatmeal cookiedough, honey ginger or some crazy sorbet made right there in their venue.Which you can just walk in, taste a couple and get only the ice cream (instead of dine in). P.S.: They change flavors very often which keeps interesting and surprising. Yet their food and salads are good. Their cheese curds delicious, worth it and the service lovely.
(5)
Austin S.

We came to Hub for the ice cream tonight and were not disappointed! While there was a line for the restaurant, we had a clear shot at the ice cream station and headed right over. The staff is generous with the samples and willing to help you find the delicious flavor you'll feast on that night. I would definitely recommend the bourbon almond crunch and the malted banana - yum! Our friend had the Nutella brownie and a scoop of the oatmeal cookie dough (always a good choice!) They have creative flavors and are a staple in downtown Tucson now. A comparable choice is probably Isabella's ice cream, which is now becoming more prevalent around town. Glad we have such great ice cream here!
(5)
Lexie P.

I had two meals here. The last one was supposed to be seared ahi salad. When it was served it smelled, good ahi doesn't smell strongly of fish, so it was obviously not fresh. It had a mealy consistency and to my surprise had scaled (yes scales) on the underside of it. I alerted the waiter and told him it was inedible and he looked at me like I was crazy. 35 minutes later they didn't bring anything nor did the waiter come back and ask me if I wanted anything else to eat. So everyone at the table ate, but me. The bill came and the salad was still on the bill which they refused to take off the bill stating I ate it. The waiter who took the salad initially went in break and conveniently could not be found. Needless to say I haven't eaten there since. The drink are good and ice cream is good and I like the atmosphere, but I just can't bring myself to eat there again.
(2)
Erin O.

Loved this place! From the aroma when you walk through the door, to the rustic decor, to the comfortable seating, to the amazing food, everything was great. We had the mussels, tater tots, wings, Reuben sandwich and Caesar salad, and it was all fab!!! They even put salt and pepper on the veggies (subbed instead of chips) we got w the wings, which by the way, is something I never thought about, but will do in the future!!! Absolutely recommend this place to anyone in Town. You will not be disappointed. Unless you're weird.
(5)
John G.

I have eaten here on three occasions. Last time, I had a caesar salad that had ice chunks in the lettuce which was basically frozen. Overall, the food is O.K but not special though the prices are quite special, to wit, HIGH!
(2)
Beth B.

As many times as I have eaten here they have never let me down. The service is always excellant and attentive. The crowd quiet and respectful. The food and ice cream are absolutly delectable. I recommended The Hub for families and everyone!
(5)
Kirsten C.

Called for a reservation for 4 kids 2 adults was told the only seating available was outside, but was told "don't worry we always have a ton of people who don't show up so I am sure we can get you inside." Well, we got the at 5:45 10 open tables and told we could sit outside but we would have to wait in the bar until 8 with 4 kids all under 8 yr old to eat inside . We finally begged and asked if we could eat on the shaded patio- after much eye rolling by the hostess and serious attitude we were seated. Okay no worries shade we will just eat and get out of here... No the back patio seats are an metal wall away from the dumpsters. Imagine 106 weather and trash. We ordered and ate the whole time we could see the empty tables inside from the garbage sauna seats! I have been to the Hub before but never again. NOT FAMIlY FRIENDLY!
(2)
Angela H.

I love love this delicious place. We were here last week for my birthday! I highly recommend it and enjoy taking people to try it!
(5)
S M.

I had the lobster roll, it was quite delicious! Not quite as good as those I've had in Maine, but I can't really fault them too much for that. I also liked their beer selection.
(4)
Andrew A.

I have eaten here twice in the last few months and both times have been excellent! They have an fried cheese curd appetizer with a Sriracha Ketchup dipping sauce....sweet lord what an amazing snack?!?!?? My gf loves the Chicken Ragu. It is served on orecchiette pasta w grilled chicken, spinach, bacon and red peppers. I always make sure to steal a few bites. I've had the chicken pot pie, which was superb, and a roasted corn and avocado salad that was also just about perfect. The service is always great and the atmosphere is fantastic despite a rather hipstery vibe. We haven't even tried the ice cream but we will be back so often we aren't in any hurry. Love this place!
(4)
R R.

I visited for some ice cream and a drink. Superb drinks and creamy delicious ice cream. There are tons of drink options, and we had the sampler of ice cream because all of the flavors were overwhelming :) we could not decide on one.
(5)
Aaron R.

I love the fried cheese curds, and they have a nice beer selection. Plus they have a great atmosphere, enjoyable music that isn't too loud.
(4)
Taryn R.

Prime rib fries. Best fries ever. Ahi poke, calamari, lobster mac and cheese, shanghai salad with ahi. All really good, wish we lived in Tucson so we could come here all the time!
(5)
Christy F.

The HUB makes their own ice cream and I HIGHLY recommend it! If you are in the mood for a scoop, you can walk right in, and in the dining room there is an ice cream counter. Chalkboards are behind the counter listing about 20 flavors. Hands down it is the best ice cream in town, totally five star worthy. If you are dining here, make sure you save room. The flavors are very creative, which I adore. Thai peanut butter, which is reminiscent of Bangkok Peanut by Jeni (who is my fav James Beard award winning ice creamer), Chocolate Rose (which I MUST get more of), Vietnamese Coffee, Mexican wedding cookie, Strawberry malt, Irish breakfast-lucky charms with whiskey (totally inspired by Humphrey Slocomb another artisanal ice cream joint), and Bourbon almond brittle were just a few of the selections. For dinner I had the steak frites. My steak was cooked to temp with perfect char marks. It is served on top of the fries, which were nice and thin and soaked up the juices of my steak nicely while maintaining their crispness. Others loved the tomato bisque and chicken pot pie. There were no complaints on the shrimp pasta or fish and chips either. They had a small drink menu and I would have liked a larger offering. A few of my guests tried a spicy tequila drink, similar to a margarita but the drink was rimmed with candy. We dined on a Tuesday night and it was not very busy. Def. do not need reservations. However, they were playing some pretty loud house music, not the best for conversation. The restaurant is dimly lit, the bar is off to the side (with no one at it). In the rear of the restaurant hangs table lamps from the ceiling. Exposed brick and stage rope line with wall along with bench seating. It has a modern hip feeling. Service could be much better. Bonus- free parking!
(3)
George F.

I stopped in with a coworker while in town on business based on the Yelp reviews. The decor is fantastic with exposed brick, high ceilings, upside down hanging lamps and many other interesting features. The narrow but very deep space draws you in and seems to go on forever. The menu is full of tempting options. I had a house salad with blue cheese dressing and a pastrami sandwich with tots. The salad, from the greens to the additional ingredients to the dressing was fantastic. The pastrami was good but the toast was quite charred in a few spots. I didn't say anything because I don't mind that but I was shocked it made it out of a kitchen with this type of reputation. I got the tots thinking they might be unique but they weren't any different than you'd buy frozen and make at home. But all in all we had a great visit and would gladly go back.
(4)
Ionakana H.

Interior: 8/10, Food: 8/10, Service: 8/10 I would recommend the Hub ribs, shrimp pasta, Calamari and glory curds. Lobster mac & cheese was ok - the lobster wasn't fresh, but the mac & cheese was good. Ribeye was a bit overcooked for medium rare. I would skip the salmon. Would I go again? Probably.
(3)
Francie R.

Really enjoy this place and bonus, they take reservations. My husband HATES waiting for seating at a restaurant and we routinely eat out as a party of six, so that's a huge bonus. The food is excellent and the service very good. They also have made on premise ice cream which is super yummy. Overall an excellent experience and one we will repeat.
(5)
Christina L.

Now that I don't live in in town anymore this place is always a treat to go to when I am downtown. It's a little more bustling and hip than it used to be when it first opened but I still find myself comfy and cozy and able to enjoy a good dinner appetizer and a drink when I come. It seems the menu is ever-changing and today I was surprised that they had a limited brunch menu on a Sunday afternoon. It does seem like their craft cocktails can be a little overpriced for what they are but it's definitely worth trying the bloody Mary at least once even if it is nine dollars. But beware it's got a little kick to it. My absolute favorite is that they serve modern comfort food be sure to try the different varieties of mac & cheese and the number one thing to try in the menu is there prime fries. The staff is always accommodating and make sure you get a window seat if you're able to people watching is the best part of being downtown! If you have an opentable account you can now do reservations and get your points! And another must is the ice cream that they makeup house! So many creative flavors and you can even take home a pint. Faves: salted caramel ice cream and prime fries! Try the Ruben too!
(4)
Nancy H.

Stopped in for lunch during a quick run to Tucson. The good: Great decor and atmosphere, awesome ice creams, nice and crispy tater tots. The meh: Both of us ordered the Pastrami Reuben after the waitress sang its praises. The sandwich construction left a lot to be desired. The fairly runny thousand island dressing and modest portion of meat was concentrated in the center of the toasted marble rye. Most of the sauerkraut and Swiss cheese wound up on one half of the sandwich. We requested, and cheerfully received, extra thousand island to moisten the edges of the sandwich. Our waitress did say that they'd just changed up their menu that day...but it didn't seem like this was a new item. In fact, the flavor and texture of the meat and other ingredients was quite good. If I found myself back in Tucson and in the neighborhood I might give them another chance, but in truth I'd probably just get some ice cream and look elsewhere.
(2)
Brandon W.

An ice cream parlor right in the center of the restaurant. I wish I came up with that idea. A constant flow of income in a part of a city with good foot traffic on top of the restaurant AND the bar!!! And at high modern American restaurant prices! I wonder how much income it brings compared to the restaurant itself. THE GIST: Above-average ice cream but expensive / Great french dip / Weird restroom FOOD HIGHLIGHTS Crab Cakes: Small, but crunchy and delicious. They didn't provide any citrus to squeeze on to the crab cakes, which would have been nice. Prime Rib Dip: I ordered this here and later almost changed my mind. I'm almost never impressed with french dips at restaurants, much less those that cost $14. But Hub's dip is almost like a Philly cheesesteak sandwich with au jus on the side. It was delicious and the portion was pretty good. Ice Cream: It's not amazing, but pretty good. The best thing about it is the assortment of flavors. That being said, I went a relatively safe route and went with strawberry shortcake, which was creamy, not too sweet, and delicious. CONCLUSION Hub is a solid American restaurant. There's nothing groundbreaking about gourmet hamburgers and sandwiches on their menu, but everything I tried tasted great. I plan on returning before I leave Arizona.
(4)
Scott H.

If I could give 6 STARS for service I would. The food was outstanding, the portions were huge and the atmosphere was fun and upbeat. I highly recommend this spot for a date night or dinner with the family.
(5)
Stacy F.

A fun place to stop if you are downtown in Tucson. We picked this place due to the reviews on Yelp and wanted to give it a whirl while we were in the area. We headed in and were seated immediately in a great front window seat. Our waitress filled us in on the specials of the day, which included chicken and waffles and took our drink orders within minutes of us being seated. I couldn't pass up the special and jumped on the chicken and waffles and my fiancee had the pastrami and swiss burger. The chicken and waffles were really good. The chicken was boneless and cooked to perfection with an amazing breading. The waffles were tasty and they were happy to sub regular butter in place of the almond butter (allergy). His pastrami burger was cooked to order and there was so much topping on it that eating it was a challenge - but one he readily accepted. Although we were stuffed from the food, we opted to share a 4 oz thin mint ice cream cup and it was definitely a good pick. We couldn't turn down ice cream at a creamery! The only thing lacking for this place is parking and getting to it. We drove around for about 15 minutes downtown before being able to find a parking garage and walking about 4 blocks to get to it. However, I will say it's worth a walk! Overall: A Tasty food, really nice servers and great ice cream! Put on your walking shoes and get to going.
(4)
Ciera L.

The hub is a great place to take anyone, perfect atmosphere for a date night or perfect for a birthday dinner or big group. They have something on the menu for everyone, great drink selection and rumor has it that they have great homemade ice cream. I unfortunately have never had their ice cream before yet! Anytime that I have been here it looks packed and super busy, but not to worry! The wait time is quick and totally worth it. Definitely a great place for dinner, I totally recommend it!
(5)
Hayli G.

Nice atmosphere. It looked amazing! The place looked like it'd be a hit. Too bad it couldn't live up to those standards with their food. I got the prime fries, which were french fries with cheese sauce and shredded prime rib. The first warning flag is when the order came very quickly- too quickly. The fries and cheese sauce were good, not the best but tasty. The prime rib on the other hand was disgusting. At first I thought it was some kind of seasoning or herb that was put on it, but I soon realized the taste was from the steak not being fresh. It tasted like they'd left it out for a day and then cooked it. I'm a bit scared I'll get sick from it to be honest. If you have to come here, don't order food. Do yourself a favor and get ice cream instead.
(2)
Audrey H.

The calamari appetizer was great! Shared a chicken pot pie and it was well made, flaky crust and all but a little sweet for my taste. We came at Friday rush time with no reservations but were lucky to get a spot on the back patio. Breezy and bright green succulents next to our table. We were gonna skip the ice cream but there were so many choices on the handwritten list that we went for it. Tried the horchata snickerdoodle and it tasted exactly like its name.
(4)
Paulina N.

Okay, so we used to come at least once a week, sometimes twice. Then, we decided we should chill out a bit and hadn't been back for about a month because it got kind of pricey eating there constantly. Let's just say... we'll never be back after the last two chances we've given them. They were the WORST experiences of our lives and absolutely embarrassing. The first we'll-come-back-since-it's-been-so-long experience, we hyped up this place to two of our friends... And completely regretted it a little while after sitting down. First, the waitress said she'd come back after a few minutes to let us decide on the menu. A few minutes should not mean 25. When she finally came back, she took our order without writing anything down. Props? No. She didn't remember we wanted certain things on the side or on separate plates. We ordered two Ribeyes & Fries, Half Roasted Chicken, and a Shrimp Scampi. Oh, and a Mac n cheese to start. The food took a while, but it was understandable considering how busy they were. The steaks were asked to be Medium and Medium rare. UH, BOTH looked and tasted like beef jerky on the edges. Edible in the center. The chicken was dry. The shrimp scampi was... Tasteless. The only thing we loved was the Mac n Cheese, but they didn't have chorizo anymore. The waitress came back once to refill our drinks, after I'd say ... About 45 min since we last saw her (when she took our orders). Tip ? I think not, and I'm not even ashamed to say so ! Overall, that experience was enough to keep us away for a while. However, a good friend of ours decided to have her birthday dinner there (against my objections)... The experience? Food was just as dry, tasteless, and overcooked as the first time. This time, we had about 15 others who agreed !!! Service was slightly better, with less of a wait. So disappointing. I'd only come back for ice cream. Which is what we still do fairly frequently. That's what the two stars is for.
(2)
Todd G.

Good food, slow service. Bordering on poor. I prefer not to spend 2.5 hours on a 2 course meal.
(3)
Sonora S.

Fabulous food and pretty good service, but parking makes it a hard choice for me.
(4)
Naveen S.

Good ice cream. Misleading yelp offer. Took away from the otherwise great experience.
(3)
Andrea m.

The salted caramel ice cream is to die for. My only problem was I ate too much amazing food and only had room to try one ice cream flavor. Plan ahead and be ready to be tempted by a lot of flavors. I had the Shanghai salad and that was delicious my friend had one of the sandwiches. It was a veggie panini and it looked pretty substantial.
(5)
John B.

Let me cut to the chase. The HUB has a great location, great waitstaff and wonderful ambiance - as well as wonderful drinks. The food however, is subpar. I had the Ruben sandwich and it was the only time eating at a restaurant where I thought the meal was going to make me hurl on the spot. The super salty brine on the meat coupled with the buttered, toasted, dressing laden bread was horrible. The other food was, meh. The ice cream is uninspired and filled with ice crystals. It is neither creamy or satisfying. Two stars for ambiance, drink menu and location. No stars for the food.
(2)
Christina D.

I had such a great time at lunch today at the HUB. My husband and I came in around 1PM and it wasn't too busy. We were sat in a cushy white booth and were given our menus and water. I had a few moments to look around at the wonderful decor. This place is modern and upbeat, and even had good music playing in the background. The waiter came by to take our drink orders, I got the Sugar and Spice Martini, my husband ordered an IPA. I was impressed at the beer and wine selection, and liked that they had a happy hour special starting at 11 until like 6. 3 dollar drafts and 5 dollar draft wines. My drink was delicious, and seeing that I could definitely taste the whiskey, I felt like the HUB was trying to get me drunk. That is just fine by me. Continuing on. We looked over the menu and saw the item, Prime Fries. What is that? Well we asked the waiter and he proceeded to explain that it was the Hub fries smothered in the Hub Mac and Cheese Cheese with caramelized onions and prime rib on top. Sold. We ordered that as soon as he was done explaining. The waiter said that it was a pretty big appetizer and that we should think about that while we were thinking about ordering dinner. I am so glad he mentioned it, because after we finished that mountain of deliciousness, I looked at my husband and was like... Well I definitely can't eat a meal! Maybe another appetizer and another round of drinks? Sure thing! So we got the wings and I ordered another martini, something with Pomegranate in the name. It was SO fantastic, once again, they weren't skimping on the alcohol. My honey got another beer, and the wings were on our table in like 5 minutes. The wings were spicy and plentiful. They are laid around a cup of ranch and on top of crispy potato chips. Cute presentation Hub. Ok so we checked in with Yelp while we were there, and continued on with the winning, because there was a check in offer. A Free Mini Cone! I got the Salted Caramel Ice Cream and my husband got the Dirt flavor. The reviews on the caramel ice cream are no joke. Get it. Love it. Take a pint home. We had a great lunch with great service and even better food. I am glad this place opened up downtown. I am running the 5k downtown on Saturday evening, so I am thinking of revisiting this place as my after run treat.
(5)
Kristy N.

I would say this was some of the WORST food I have ever eaten! Service was good, the ice cream was awesome-I think they should forget about the food and focus on the ice cream. I had "macaroni & cheese" which consisted of over cooked pasta drenched in oil with a sprinkling of melted cheese on top; the blue box mac & cheese is much better! The pot pie was a ramekin filled with frozen veggies & topped with puff pastry! It was gross. I give them 6 months. The atmosphere is awesome and would go back for cocktails and ice cream.
(1)
Molly L.

Really awesomely creamy flavorful ice cream! We got fluffernutter, chocolate malt, and oatmeal cookie dough ice cream. All we're amazing, but the oatmeal cookie dough was OUT of this WORLD!!
(5)
Sarah T.

I want to love Hub. I really, really do. But there are some serious issues that I've seen in my visits. First among them is service. Service is poor every time; drinks sit empty, and I end up waiting for excessive amounts of time to even place my order. I think addressing the service issue would seriously help Hub become a landmark of downtown cuisine. Good things also abound at Hub. Portions are fairly large, the ice cream is pretty damn good, and the back patio is just plain adorable. Don't even get me started on the interior - it is stunning. Perhaps the gorgeous interior sets high expectations for service and cuisine that the restaurant just can't match. It is *that* pretty inside. I was pumped when I saw pastrami on the Hub menu. I haven't had good pastrami since my exodus from SoCal, and I instantly knew what I would order. I got the Hub salad, which featured HUGE chunks of pastrami, spinach, red onion, and a mustard vinagrette. I enjoyed it. The mustard vinagrette was perfect for the salad, and I loved the freshness of the spinach. The pastrami tasted great, but the bites were GIGANTIC and a little overwhelming. I guess I shouldn't complain, too much meat is definitely a first world problem. My personal religion can be defined with three words. Macaroni and cheese. I worship the stuff. So, of course, I ordered a bowl of Hub's vaunted Mac to see how it stacked up. It was definitely cheesy, with an extra layer of cheese melted on top almost like french onion soup. The macaroni was good, but somehow lacked the POW! I wanted. I like Sauce's very similar mac much better. The reason I think Hub will be a success is the ice cream. Tucson's hot and dessert-deprived downtown needed ice cream, and Hub delivers. On a recent jaunt downtown with friends, we ran inside Hub, got some ice cream cones (Bacon Scotch, Malted Chocolate, Thin Mint) and sat on the back patio to enjoy them. It was a great experience, and I feel like I will do it quite often during the scalding summer. The ice cream is pretty tasty and filling - I would not recommend getting any more than 2 scoops. For the rich flavors like Bacon Scotch, 1 scoop would probably suffice. Anyway, Hub has SO much potential. I can't wait to see it grow and improve. It is well on its way to becoming a downtown staple.
(3)
Annie H.

I almost always come for the ice cream only. Every flavor is rich and true to the flavor description. Each flavor is interesting and carries distinct fragrances from the ingredients. One of my favorites is Grandpa's breakfast made of maple bacon scotch waffles. In also quite enjoy blueberry port cheesecake as well as vanilla malt toffee. The flavors are seasonal though, so I usually try something new every time. I actually give it 5 stars as an ice creamery, but the food itself is not so great. If possible do not request tons it outside because the service will unintentionally ignore you. I had to walk inside after twenty minutes to ask if my order was put in. I ordered a pork dish while my mom ordered a pasta dish. The pork was too salty and the pasta very rich and dry. I think that the service would have been much better if we had sat inside. The ambiance of the place is relaxing and it seems like the time just passes when sitting inside. Outside just has a view of the parking lot. I do enjoy this place as an ice creamery and I think I would enjoy the restaurant too except for the outside seating.
(4)
Morgana L.

I'll start my review with what's great about the Hub: the ice cream. Flavors here are unique, fun, and totally delicious. There are classics like the salted caramel and turtle pie and there are seasonal varieties like pumpkin spice in the fall, and a good selection of sorbets as well. I loved the honey ginger and the blueberry port cheesecake. Ice cream at the Hub is the perfect balance of sweet, flavorful, and not "fake" tasting like anything you would buy in a store. I'll never go to Baskin Robbins for ice cream again as long as The Hub is around. What's good about the Hub: the dÃ©cor. No matter where you're sitting, there's something interesting to look at, like upside-down lamps, ropes scaling one wall, exposed brick, rows of colorful bottles behind the bar, and floor-to-ceiling glass windows overlooking Congress Street for some great people-watching. Another nice touch is the tables bent over the long sofa in the bar area, which easily solves the problem of where to put your drink while you're sitting. What could be improved: the food. I've eaten here several times and was left feeling underwhelmed. Most recently I had the cheeseburger, which is something fairly basic that every restaurant should do decently. While the burger itself was tender and cooked just right, the bun was lackluster and rather spongy/tasteless. The side accessories were a leaf of lettuce, some raw onions, and two very stingy slices of tomato that didn't even cover half of the burger. I've had better cheeseburgers at certain Californian fast food joints. The other food item I've tried at the Hub is the mac and cheese, and it's nothing to write home about. I found it rather bland, more sauce-y than cheese-y. It wasn't terrible, but I didn't feel it was worth the price. I'll definitely come back to the Hub, but only for the bar and especially for the ice cream. It's perfect for a little after-dinner treat, as long as you eat dinner elsewhere.
(3)
Elizabeth A.

Recently visited my adult daughter in and we aways love to find good food!! Hub was on our short list for dinner and sadly, by virtue of timing did not make the cut. However we did keep it in our back pocket for desert!! SOOO GLAD!! All the different choices of ice cream!! They let you sample all the flavors your want. Some even have liquor in them!! I chose a sundae with gluten free ice cream (not sure why that was necessary ) given i topped it with hot fudge, marshmallow syrup and POTATO CHIPS!!! The most amazing sundae I have ever had. I will be back!!
(4)
Roxanna S.

I adore this place, the food is excellent and the ice cream is divine. I've been in many times and no matter how busy it is (and the place gets packed!) the service is always excellent. The decor is great and I love the overflow seating in the bar, really well designed for the high numbers of customers that come through. Pro tip - if you're going to eat there on a Friday or Saturday night, make a reservation!!!
(5)
Nali M.

the HUB restaurant and creamery has been a restaurant on my to-try list for a while. especially since i've seen massive amounts of good reviews to this place. the husband and i decided to stay out a little later after an elite even near the university. he suggested somewhere else, but as we drove by i was excited to see that the hub was still open, even at a later hour. we had a seat in one of their booths and our server came to our table promptly. the menu wasn't too long and there was a variety of unique offerings. i wasn't in the mood for unique so i just stuck with a cheeseburger and fries. the hubby got the onion soup. while waiting for our order to come out, we took in the atmosphere --wide open spaces with very tall walls and fixtures. super trendy and fits well into the downtown scene. the cheeseburger wasn't anything super special, and the fries were alright. i think i should have requested them to be a bit more crispy. the husband's onion soup was delicious. they loaded it with cheese and it hit the spot right on. we sat right in front of the ice cream station and were perusing the different flavors our entire meal. the husband's choices were narrowed down between chile lime sorbet and horchata. mine was pretty apparent: dark chocolate! the husband chose horchata in the end and it tasted exactly like a horchata drink. the dark chocolate was very rich and creamy. i wasn't paying attention but if they have waffle cones, i'll have to get one next time. i think we'll definitely be coming back to try out more items on the menu as well as some other delicious flavors of ice cream!!
(4)
Adriana R.

Enjoy going downtown for this fun place. Love, love the prime fries and a martini. the homemade ice cream is the cherry on top!
(4)
Brenda R.

After a "certain age"- nights of toe curling debauchery are hard to come by...you're older, your wiser, and you are usually in bed by 8:30. Whats a woman to do when she wants to throw caution to the winds and be " Oh i will HATE myself in the morning but to hell with it BAD?!" Well you Cougar you, cram it into your spanks and slink on up to the ice cream counter at the HUB. The salted caramel has enough butter cream to solidify your arteries, in a good way....rich, ribbons of caramel and a slightly salty aftertaste..oh my!!! Rocky Road Caliche puts a spicy kick to a chocolately chunk filled masterpiece...and the Elvis...oh god oh god oh god...rich vanilla ice cream with hunka hunka bacon bits , peanutbutter and banana . You will stagger out and do the walk of shame down 4th with a ring of chocolate around your lips, a glazed look in your eyes, and a vow to Never, NEVEREVER give into your baser instincts again....but you will be back, oh yes...you will be back..... .
(5)
Victoria C.

This is a really fun place to take the kids. It's a really kid friendly place but with a great atmosphere for adults. That servers were really nice in making sure the kids were ok. I really liked the blue fries, the mac and cheese and the pot pies. Their ice creams are so delectable with their unique flavors, like honey basil and jalapeno spice. This restaurant presents such a novel idea. We ended up going there about 3 times because the ice cream was so delicious. Especially on a hot day. The Hub is the perfect blend of trend, brewery, food and desserts.
(4)
Jessica H.

Classic Americana comfort food with a modern twist? Yes, please! Went here on a date last weekend and was pleasantly surprised by this little spot. How could I have missed HUB? It's so close to my staple weekend haunts, and there's ice cream! Despite my being oblivious to the place, I settled in pretty well at the bar. All of the bar staff was incredibly nice, and asked for my drink order almost immediately (despite a packed bar and waiting area). The beer selection was pretty respectable, nothing to write home about... We had a reservation, but ended up waiting about 10 extra minutes for our table to clear up. No big deal, considering it was a Saturday night. The mac 'n' cheese came highly recommended, so we opted for an appetizer order. I jumped at the opportunity to get a lobster roll, even though the closest living lobster is thousands of miles away off some distant coast. The food was decent. I wasn't blown away by anything, but I definitely had a good meal. The atmosphere was also pretty great. We were able to have a good first-date banter without yelling, but there also weren't any awkward silences. We didn't opt for ice cream, but obviously that's reserved for my next visit!
(3)
Anna T.

Incredible, food, atmosphere, and ice cream!
(5)
David A.

Best Mac and Cheese I've EVER had! You need to try it. The ice cream is also pretty killer. Good place!!
(5)
Santiago G.

Dear HUB, May i just say how wonderful my experience was at your establishment. I walked in and was greeted by the hostest warmly and asked how many. I simply stated one and she offered me a table but I declined and sat at the bar. The bartender greeted me just as warmly and introduced himself. I asked to taste a beer and then asked his opinion about their tap selection. He made a excellent recommendation and was very knowledgeable about the selection of beer. He was on a roll so I asked his recommendation for a dinner item. He recommended the braised short ribs. They were PERFECT. They were so tender and were simply mind blowing. I savored every bite. The bartender asked how they were and then the chef came out to ask how they were. I was simply blown away by the service I had here. Oh and the ice cream was equally as mind blowing. Worth every minute and every penny. A real Tucson gem.
(5)
Julie S.

Love this place !! One of my favorite restaurant's in Tucson. I had the chicken salad sandwich which was very good. My most favorite thing though is the Ice Cream !!! Love that it is homemade and they have so many different unique flavors !!!
(5)
Eduardo C.

Perfect late night place to finish off a night. I always order the Prime fries, but the burgers are also quite tasty. The white chocolate macadamia ice scream is extremely smooth with a rich taste. My friends have raved about the salmon and Ribeye steak, but I've yet to try them.
(4)
MH W.

Finally tried The Hub's food for the first time tonight. We had a reservation so there was no trouble seating our party of 9. (Note: Parties of 8 or more have auto 18% tip.) Our waiter was friendly and helpful esp. with substituting and giving ice cream advice, even going so far as to give our whole table a sample of the Thai Coconut to try because we were all curious. I had the Vegchetta sandwich and substituted the coleslaw for a cup of tomato bisque(+$2). The bisque was thick and had a rich flavor. There was some confusion over two Vegchetta sandwiches--one w/portabello and one without. When the server realized the mistake, he took one sandwich back to be remade and brought out the missing ingredient for the other promptly which was appreciated. The sandwich was okay. Perhaps I am spoiled with Beyond Bread's Maya's Market, but I thought the sandwich could have had more veggies and also more of a unifying sauce or cheese, as it tasted a little bland. Overall, I would go again to eat, but with the drive and parking it definitely wouldn't be my first choice. Four Stars for the Ice Cream (-1 for price): Obviously the ice cream is worth a trip for a treat every now and again. OH! And for your future planning, they do comp a birthday ice cream!
(3)
Louie W.

Been here multiple times and always have had exceptional service. Our usual bartender Tyson has always taken care of us. Food is usually quick and delicious. I had the shrimp pasta and girlfriend had the goat cheese salad. Definitely recommend saving room for their ice cream
(5)
Brian H.

Great atmosphere. It is a little above casual, at least for lunch, so just be prepared. Reuben was excellent and the ice cream is fantastic. Service was okay, not great.
(4)
Ben D.

Short but sweet... I only get the Mac n Cheese with bacon (Used to be chorizo, but they stopped that). & Ice Cream. Stick with this line up and your wallet as well as your tummy will thank you.
(4)
KaliLilly S.

Oct 10, 2014 I loved the decor and energy of this place. The food we had was just ok. I'd probably go back, but this place wouldn't be on my "oooh, let's eat at___" list... The salted caramel ice cream was very good -- a little goes a long way!!
(3)
Jose O.

This review is from only one visit, and for one food item. We were there as a group of 5 for lunch on 01-02-2015. The service was excellent and my Prime Fries were way above average. I'd absolutely eat here again, but it's located downtown. Yeah, I'm now a transplanted Tucsonan, so I expect to be able to park 6 inches from my table. Maybe I can get the spouse to drop me off while he parks the limo
(5)
Rich D.

We were promptly seated on the front patio but our table had no waitperson. We were served by committee and my wife had to go to the bar to bring our drinks out to the table after a long wait. (She was thirsty LOL) Since no waitperson, the service was very slow. The food was OK but not special. The manager came by at the end and asked how we were. We told him the problem and he said he would find out what happened but never returned. Wow..... The ice cream was good but too expense. I will never return since there are better places to dine in Tucson. To be fair: the wait staff we saw all were friendly but this did not make up for the poor service.
(2)
Shelby A.

After becoming vegetarian, its hard to find a quality good meal especially in an unknown city. The risotto was amazing, my best meal yet. My family also got a the pastrami and clam chowder and the enchiladas were also great. GREAT SERVICE GREAT FOOD!!
(5)
Leptus H.

The restaurant ambiance deserves 5 stars, so does their salads. However, dinning in four separate occasions at least one person has gotten sick after having a cheeseburger. May be the meat wasn't thoroughly cooked. Unsure if others have had the same experience. Everything else is simply delicious.
(3)
Lei B.

A business trip brought me to lovely Tucson. Luckily my cousin goes to UofA so I had someone to dine with. She suggested this place and how could I say no to a restaurant with "Creamery" in their name?! Food was a little disappointing...I ordered a steak and it was way undercooked and under seasoned. My cousin ordered the lobster roll and it was the tiniest thing I've ever seen! The saving grace was their ice cream. They had a lot of interesting flavors and we were able to sample a bunch of them. We ended up getting the oatmeal cookie dough and bourbon almond brittle. Both were very creamy and flavorful. Service was great but I'd only come back for the ice cream.
(3)
Aleena A.

The only thing I ever get is the ahi tuna salad and I love it. Also, like many people know their ice cream is a must!
(5)
Aly K.

I remember coming here a long time ago, and from what I do remember is that the ice cream was absolutely amazing! I loved the idea of the small ice cream parlor. You don't have to come here for just the food. I had the salted caramel ice cream and I can say for a fact that I became a fan of this place on that day. I also had the Grilled Chicken Sandwich with a Classic Cesar Salad on the side. The food tasted amazing and everything was cooked perfectly, however, I felt like the portions were a bit small for the price. It could be because I'm an eater and tend to have big portioned meals so that I can save the other half for later, but that's my opinion. Will definitely come back again, whenever I get the chance.
(4)
Lindsay C.

Stopped by for a late dinner and drinks. Really cool vibe and ambiance, but service was slow.
(4)
Deanna C.

Enjoyed everything from the local beer (Borderlands Vanilla Porter) to the fried cheese curds, salad and -- of course -- ice cream. I also had two teenagers with me who both loved their dinners. Yay Hub, always excellent!
(5)
Amanda L.

Their lobster is roll is divine. It's refreshing and tastes delicious and creamy. My asbolute favorite part though, is the ice cream. Homemade. Ice. Cream. You can't go wrong. There's always a list of new flavors and they're unique and amazing. You can't go wrong with any flavor. Ever.
(5)
Averi Z.

The staff is awesome! The hostess always has a smile on and it makes me feel great every time I go in. The cheese curds are TO DIE FOR. I haven't tried anything I didn't like and their icecream is phenomenal
(5)
Joey Z.

For Gelato, this is great! Maybe the best gelato place in downtown Tucson~
(5)
Richard R.

Wow the food is awesome and the staff is awesome. Everything was so fresh and don't pass on tuna salad. Mac and cheese with a side of tots is the way to go for kids. My daughter ordered the Hun burger and went to heaven.
(5)
Jessie W.

Visiting Tucson over the holidays and wanted a casual place for dinner. The Hub was just the spot. Could have ordered just about anything on the menu but ended up sharing the ribs and prime rib dip sandwich accompanied by the tater tots and Sriracha Ketchup. Both dishes were generous helpings but we licked our plates clean, it was delicious! Finished our meal with some ice cream despite it being 48 degrees outside. So glad we went for it, wow is their ice cream amazing and what an extensive menu! Would for sure return to this place next time I'm in Tucson. Be aware, if we have a party of 2 people (especially on a busy night), make reservations ahead. It can get busy!!
(4)
Kathy N.

It was a rare occasion - dining with my favorite son....OK, my only son. He had never been to HUB and I had a gift card so it only made sense. We were immediately seated and brought water and menus. M and I each selected a beer - his, an amber of some variety and mine, a Left Coast Milk Stout - one of my favorites. HUB carries a decent selection of craft beers. My son was interested in the mac'n cheese on the menu but ordered a Pastrami Reuben with fries and a side of cheese sauce instead. My selection was the Prime Dip and I asked to substitute mac'n cheese for the fries or tater tots so we both could try it. No problem. I've had HUB's pastrami before and think it's one of the most flavorful pastramis I've ever had so I was anxious to hear how M liked it. He loved it . Super moist with a slight spicy bite to the crust.The fries were a perfect golden color with just enough salt to make you keep coming back for more. Dipping those babies in the cheese sauce was heaven. My Prime Dip was huge!! That baby was piled high with meat and cheese. The au jus made all the flavors meld together as it dripped down my arm. The prime rib was incredibly tender and soft. My only disappointment was with the mac'n cheese. I liked the top crusty pieces with crunchy breadcrumbs but everything beneath it was ordinary and a bit dull. We were lucky enough to have Nate as our waiter. He was helpful and checked on us just enough. As he cleared our plates he asked if I wanted to box up the mac'n cheese. When I replied no thank you, he asked if I liked it and I told him not so much but hey, I had to try it. He smiled and left the table. You can't go to HUB without getting ice cream because it is simply put, incredible. M had a citrus sorbet (SUPER citrusy) and salted caramel. I had grown up chocolate (dark chocolate, pieces of fig and port wine) and a marvelous pistachio. Saffron Rose Pistachio? Not sure but it was a definite treat. When Nate brought the bill to our table he was kind enough to remove the mac'n cheese from our tab. Now that is the kind of waiter I admire and wish I had at more restaurants. I would never have asked to have it taken off our tab but the fact that he took it upon himself to do this is fantastic. Cheers to Nate!
(4)
Brenda Q.

I liked this place, wish they had more room, they need to expand upstairs.
(4)
Jaci I.

I always get the stubborn hubster - it's glorious. The bartenders are very attentive and the Hub just has a super chill vibe.
(5)
Mary N.

After wanting to go to this place for some time now, I finally did it! When I walked into the place it was kind of dark. It's a nice place for a romantic dinner. I haven't tried out the food myself, but I was there for the ice cream. They had a lot of different ice cream flavors. I got the White Chocolate Strawberry Zin and my fiance got the German Chocolate Cake and we both liked our ice cream flavors. We would come back again but it's a tad bit pricey for ice cream, which is why I have given this place a four star instead of five.
(4)
Joel W.

I would literally walk four miles over Legos and glass if I knew ice cream from the hub was at the end. So it's really good.
(5)
Sam B.

I've been meaning to update my review for a while now, but the service at the Hub has vastly improved since I wrote my initial review. As an example, my wife and I went to eat here on a Friday night. It was packed. She ordered the bacon mac-and-cheese and only could eat about a quarter of it (it is really delicious, but also super rich and filling). She asked for a container to take the rest home, but we accidentally forgot it and left it on the table when we left. By the time we realized what happened and I went back, the staff had already cleared our table and thrown out her leftovers. Without having to ask, the waiter immediately got my attention and said he would handle it. Five minutes later, we had a full serving of her dish in a go-to container. It was one of the nicest things I've experienced at a restaurant, especially considering how fast the team here was able to remedy a situation that we caused ourselves. Since then, we have also brought multiple family members with infants here. They handled the crowd and children perfectly. Solid restaurant that definitely deserves five stars.
(5)
Christina P.

Wonderful moist, tangy pastrami on soft rye bread with the perfect amount of swiss. No mustard required.
(4)
Jason U.

A-OK is precisely how I'd describe the experience. Ordered the chicken pot pie, and it was just that. My fellow diners ordered the fish and chips + a plain burger. The pot pie was tasty, and the crust was good. It was well-seasoned and filled. The gravy was a little runny given that I wasn't supplied with a spoon, but I was able to consume most of it using the crust. The burger was cooked to some specifications and came out as desired; the fish was moist, and the batter was crispy. It was quite good. That said, I came in famished, and left a little hungry. The pot pie was smallish and not accompanied by any sides. My fellow diners left satisfied; both of their dishes came with french fries. Service was attentive, impersonal. Good for a drink(s) and perhaps a romanic rendez-vous, but perhaps not the ideal place to stop if you're starving and looking for a large entree. Would have ordered an appetizer, but didn't realize the pot pie wouldn't suffice. If I had done so, would probably have given 4 stars...and raised the price of the meal to $$$ [30-60] per person.
(3)
Taylor S.

Food and service are pretty good but nothing to write home about, it is also very dark so much so as you have to use a flash light to read the menu but over all not a bad place.
(3)
Micaela F.

Oh obviously the ice cream is to die for, recently became obsessed with the goat cheese salad, and Pastrami Reuben is my absolute favorite!
(5)
Prusha S.

This place is running it course. It used to be the biggest joint in Tucson. They are very unfriendly when it comes to making 10+ people for reservations. They dont like large parties. Food is ok. Nothing you havent had before. There is no signature dish....
(3)
Audrey E.

Food and ice cream were amazing! Especially the prime rib and unique bourbon Icecream! I'm not a huge fanatic of fancy expensive restaurants but it was nice to try it out! Service was alright but the place keeps pretty busy.
(4)
Angie C.

I came here for my niece's birthday, and we loved it! You have to order the bacon macaroni and cheese, it's so good. The restaurant decor and atmosphere is fantastic. It doesn't feel like you are in Tucson when you're here, it feels like you are in New York or a big city like that. The service was excellent as well. Definitely recommend The Hub!
(5)
Teresa B.

Had a work dinner here just last week. We ordered three appetizers and I had the crab cakes (my fav) glory curds and prime fries. Delicious!!!!! This was between 7 of us. For my main entrÃ©e I had the salmon roasted corn and avocado salad, exceptional and for desert I had the bourbon almond brittle. The ambiance was comfortable but the only negative thing I have to say is that there is only one bathroom and had to wait. We made reservations and were not able to be seated until most people showed up.
(4)
Laura E.

I so want to love the Hub. But it's so hit and miss. I've always thought the location and decor where awesome. The Hub was here before a lot of the other revitalization of downtown happened. BUT They are pretty pricey. Don't get me wrong. I will pay the few extra bucks for better customer service and good food but today I went to have brunch with my baby and fiancÃ© and it was so mediocre. My food was good. It wasn't great. I had the eggs benadict. My fiancÃ© had the chicken and waffles . This is where the wheels fell off. The fried chicken was really really bad. The chicken was like a processed frozen chicken patty but with really bad breading. It was like they were trying to make a tempura breading and dropped all the spices they had laying around and threw it in for this hodgepodge of yuck. And to say the least my fiancÃ© is not picky especially about something that is fried, but man, it was no bueno. Everything else was pretty decent. Besides my asparagus being over cooked and limp the waffles were good and the pouches eggs were just the right kind of runny. But that's the thing. We went to the Hub because the wait was crazy at The Cup Cafe and until they can compete with the Cup, I'm definitely not going to spend more here instead of the classic across the street (the Cup). Sayonara Hub! Until we meet again. ( I'll be at Congress where my bloody Mary won't be over $10 either)
(2)
Kim H.

First time here. Came for concert, looking for place close by to eat. Food was served quickly and was very good. Staff was very pleasant. Will certainly be back.
(4)
Niki T.

Every time I come here, I am greatly disappointed, yet I always go back... Love the layout and decor, ladies restroom is amazing. Gelato is amazing. Beer list is always a disappointment. And the food looks amazing and the combinations sound amazing but it's just not. Tried a handful of things but always disappointed. Though I saw the waffle Benedict on the brunch menu, I have dreamt about it, one day I will have to try it.... One day.... Service is always great.
(3)
Natasha C.

This is my second time here, had the fish and chips for lunch the first time. The waitress gladly split the plate for a friend and I to share. We also shared the calamari which was good too.
(4)
Bob P.

Very good. Pot Pie was huge! My wife had the shrimp pasta which she said was terrific. Sister in law had the fish and chips and said it was good.
(4)
Lei S.

Ambiance is good. Food isn't great, service is okay. The ice cream is the main attraction here but I was left a little bit wanting as far as the food goes.
(3)
Ashley Brandon B.

Food: The food that was had was delicious. The Mac and cheese was way better than expected ( I have high expectations for Mac and cheese. Next time we are going to try it with bacon) the salad was fresh and flavorful, and you cannot beat the ice cream here! Service: Overall, the service was good. We had to wait a while for our server to first come to the table, but luckily we were brought water before the server got there. After that, the service was good with the server checking in occasionally. Atmosphere: Wide open restaurant with mood lighting, very nice inside. The one thing I was not a fan of was the really loud music. I am fine with music in the background, but when you have to talk louder just to talk over the music...I am not a fan of that.
(4)
Emily S.

always have an amazing time here! The Mac and cheese is a must have! Forget everything else you have to have the Mac and cheese. Great service, vibe and awesome food!
(5)
Melissa C.

I can't give it five stars because there have been some misses, overall nice environment and nice meal. Love the comfort foods like mac and cheese and pastrami. Salads are fresh and creative. Lobster roll would be the miss, and perhaps more unique on a buttered and toasted Challah
(4)
Sheenon O.

Brendan was a great server. Super personable and took good care of us. The ice cream is the BEST HERE so creamy and smooth, we all tried peanut butter s'mores, ginger honey, Carmel and sea salt. They were amazing. This place has a pub feel but the sear ahi tuna salad had the taste of a place that was much finer. Also the prime fries are a must try. I would definitely come back again. Overall a great experience
(4)
Steve M.

Had dinner with a good friend here last night. First, so nice to see how busy downtown was and how every single restaurant/bar was rocking. Only complaint is parking, but hopefully we will all utilize the new streetcar or, as in my case, walk over. As someone who lives in the neighborhood, I really should have known better than get into my car. Service was very good. I ordered a Gibson, but the bar didn't have cocktail onions, but the manager walked down to Proper to see if they had any. They didnt. Thought the gesture, though, was extremely nice and was greatly appreciated. The cosmo (we were feeling old school!) I did have and my friend's Manhattan were both excellent. Our server, and all the others of the staff, we encountered were very professional and very pleasant. I had an absolutely amazing Ruben and my friend a burger. Both were very good, especially the bread. As someone who is trying to watch his carbs, great bread is a real treat! The pastrami was excellent, spicy and peppery. My only complaint was that I ordered sliced tomatoes on the side and, instead, got french fries. No big deal, cause they were fresh and hot, and, of course, I ate them! It's nice to see that the Hub has kept up their standards and continue to be a cornerstone in the new downtown. Very much recommended!
(4)
Kelly L.

I know that I am late to the party. But I finally got around to checking out this place. Really great wait staff who were friendly and made sure that our drinks were always topped off. The menu is quite varied and I had the veggie burger with cheese and tater tots. I haven't had a Tater Tot and probably a decade but these were absolutely amazing! Just the right amount of sea salt. We also have the hummus plate. While very nicely laid out with both pita and veggies, I did not like the hummus itself. It had a lot of curry flavor in it which is strange to me. But the burger and tots were so filling that I took half home and still did not have room for ice cream. So I will definitely be coming back to check out their tasty treats. They had so many lovely flavor options of ice cream I can't wait to try a few!
(4)
Danielle F.

Never had a bad meal! The dishes are well prepared and very tasty. The menu isn't as unique as the ice cream. Mmmmm Hub ice cream....
(4)
Katie K.

They food was served piping hot and presented all at the same time. I had the lobster pot pie, and it was extremely creamy and tasty. The ice cream - don't miss it. Lavander chocolate Carmel! Enough said!
(5)
Jim O.

The Hub was one of the more enjoyable meals I've experienced lately. Simple food that is done really well with fresh ingredients and just enough creativity to bring new life to standard American fare. Add fun atmosphere and great service and you've got a winning combo. Great ice cream too!
(5)
Alexis R.

Wow, the ice cream is so creamy and delicious! They have a wonderful drink menu and a big variety of beer choices!
(5)
Candace S.

Hands down, the best chicken pot pie I have ever had! And the ice cream is amazing! So glad they are opening up a separate ice cream shop across the street!
(5)
Eileen S.

The Hub is good eats. I love the interior, it looks like an old coach house, which I'm told it used to be. I'm glad people are utilizing historical Tucson locations and keeping them as real as possible, decor-wise. The menu is kind of a gut bomb, frankly, but really tasty- grilled ribeye, mac & cheese, et cetera. Then, while you're feeling a little guilty for having eaten the whole ribeye, they spring a really great ice cream menu on you and most people, I've noticed, are powerless to turn it down. I'm not complaining, mind you, just giving fair warning that you probably won't get out of there having ingested just a few hundred calories. Their cocktails are solid, too.
(3)
Denisse B.

The cheese curds, now that was delicious! Husband really enjoyed the chicken pot pie and the ice cream was delicious! I had the bourbon ice cream- which was creamy and powerful. He had the salted caramel ice cream and that was smooth and perfectly balanced. Nice music and friendly staff, will definitely be back
(5)
Bethany E.

Hub has one of the best-looking bathrooms in downtown Tucson. The back patio, however, is a joke, unless you enjoy dining in what might as well be The District's parking lot. Service is adequate. The craft cocktails are yummy, but overpriced. The ice cream is good, but ice cream is pretty hard to mess up. Hub only gets 2 stars from me because the food is mediocre. I have tried the roasted chicken, the mac and cheese, the veggie burger... and it's all been "meh." Definitely not worth the money. If you are seeking delicious dining on Congress, I'd suggest the Cup Cafe or Saint House instead of Hub. It's just not that special.
(2)
Michele J.

Sharp decor! Love the upside down hanging ceiling lamps. I had the steak wrap, which featured lots of vegetables and ample steak. The steak pieces were a bit chewy and gristly though. Tater tots are available as a side which is a nice choice Pretty loud at lunch, but still happy with the visit.
(3)
Jasmine W.

I really liked the atmosphere here and the hostesses were all very nice and accommodating. I was having my birthday dinner there and made a reservation for 8pm. The place was packed with dinner crowds and people who were watching the u of a game so it was lively and slightly hectic. The staff seemed a bit frazzled and I don't think we had an actual server. The service was rough in the beginning with no friendly introduction and I felt she was rushing us a bit, but with the kind of crowd I can totally understand. The table had ordered the glory curds to start and it was tasty and the portion was great. It was really salty though, so I had to use a lot of the ketchup to even it out. I got the ribeye as my entree and it was decent. I wish it had other options for sides so it wasn't just sitting on a bed of French fries, but I enjoyed it nonetheless. We all ordered iced cream for dessert and everyone liked what they ordered and I really liked my salted caramel. It had such bold flavors that I loved and the portion was just perfect. I would definitely go back and try their other dishes and I can't wait to try their happy hour.
(4)
Stephanie A.

One of our "go to" restaurants. They are open late, and it's always fun to come here after a concert next door at the Rialto. The ice cream is always good too, with really unique flavors.
(5)
Haley B.

Hub is such an amazing restaurant! Their food is wonderful, everyone who works there is super friendly and good at what they do, and the prices are reasonable. Plus they make their own ice cream and it is to die for. It's a great place to stop and grab lunch or to go out for a classy dinner.
(5)
Agustin O.

Good food and good drinks. The atmosphere in this place is a little dark but I have found each time that I have been here with friends we have had a really good time. The great thing is if dinner and drinks was not enough and you want to have fun the owners of the hub also have the playground bar next-door
(5)
Todd H.

I have had the Hub Burger and the turkey BLT here and both were good. I definitely recommend getting the tots as a side or the tots and cheese as an appetizer (it is not on the menu- you need to ask). My wife's Mac and cheese came out cold, but the manager took care of it quickly. Whatever you do, save room for ice cream. It is some of the best I have ever had. One of my favorites in downtown Tucson.
(4)
Vicky R.

Honestly I'm not sure why this place is popular ... Yes they have a beautiful space and it's very nice and comfortable but the menu is boring without too many options or substance. The only thing they are famous for is the ice cream and that to me is just not good enough to fill that gorgeous room they have. I would expect a full menu with some unique dishes not just mac n'cheese Service can improve as well, there aren't too many tables to keep an eye on it shouldn't take that long for someone to take your order. 3 stars based only on the interior.
(3)
Jennifer B.

I love the decor and the cheese curds were delicious. The rest of the evening was completely over rated and over priced. My entree was cold/lukewarm and my BF's fried fish was greasy and bland. My co-worker commented "the service there sucks" But as far as I can tell its amazing if you're a college girl.
(2)
Haneen O.

My brother recommended this restaurant and it has a good rating, so we dined here today. Lots of good options to choose from, it was hard to pick. Wavered between the shrimp pasta, veggie burger, goat cheese salad, but decided to get the vegchetta sandwich with tater tots. It was good, think I should've put hot sauce on it. They gave me fries instead but when I told the waitress I said it was fine. She insisted on bringing me a side of tots, so nice of her. We ordered the calamari appetizer and it was delicious. We were almost done when our waitress brought out another, saying the kitchen staff thought the first dish was small. Wow! Everyone seemed to enjoy their food, though some complained about the buffalo wings being too salty. We tried the ice cream after and both had unique flavors to them. I like that the ice cream menu by the register was written on a mirror, it looked really cool. The bathroom was interesting, it has a mirror on the wall and the ceiling. Crazy stuff. The patio looked nice but there wasn't an available table when we arrived. I would recommend this place, awesome service and a varied menu for people with different dietary preferences (gluten free and vegetarian options).
(4)
Ruben M.

We were in town for Beck at the Rialto theatre, a definite winner for venues in the west coast. We were told this was the place to visit and they were spot on. I called in and Katie the hostess over the phone made a reservation and we arrived and were seated right away. The decor here was pretty hipsterific but good and ambiance was great. The servers were great and then the food... Let's start off with the prime fries. What is that? Love if you needed the short version but for those seeking more imagine a great fresh cut of fries covered with prime rib meat and some cheese with grilled onions. For dinner we had the short rib and it was amazing!! For desert they offer over 20 different ice creams and we had our fair share of goodness. Although they didn't have an espresso I didn't get to have a good coffee to finish off before the big show.
(5)
Randy C.

This is a fun place in the downtown district. It's loud, but has a great atmosphere. The service was good, and we had a great time. The food was fresh, and hot, but overall, kind of average, nothing really that might make you want to come back to ... where is the good food?/? It was an ok experience, and fun to be downtown, but I wouldn't go just for the food. And, I would make the trip elsewhere for gelato before I would go here for ice cream. Final note - it's very busy, and there are not a lot of places in Tucson where you need a reservation in the middle of June, but this might be one of them.
(2)
Gabriel R.

I was there on a Saturday night and it wasn't really that packed but the food and seating took way longer then what they said. The food was bar food quality. Nice ambience tho.
(3)
Christopher B.

We were there for Saturday lunch. Great atmosphere. Great waiter, Raymond, and every dish was very tasty. I could say more but doesn't that tell you everything you need to know?
(5)
Nicole B.

Prime Rib? Delicious. French Fries? Cheese? Heavenly. Put them together and you have magic on your taste buds. The Prime Rib fries were to.die.for, and the Goat Cheese salad was also FANTASTIC. We had both on happy hour (with a couple of beers) so the price was do-able. I would imagine this would be pretty pricey though without the deal! We will be back!
(5)
Karin P.

The atmosphere is "up town". The staff is very attentive. Good was excellent. I'm glad we checked it out.
(5)
Jerry M.

First time visiting and definitely not my last! Can't say enough about our visit, but I'll try my best to :) Arrived at 11 am on a Saturday, not too busy and we were immediately seated. Our server was very friendly and even brought us a couple of Ice Cream samples to try when we couldn't make up our minds. We ordered the Tots with Pastrami and Melted Cheese (unique and a Must Try), the Mac-N-Cheese (had a nice crunch to eat, very cheesy and BACON) also very good! We also tried the Buffalo Wings which had the right amount of heat and vinegar taste to them, but it was the Ice Cream that deserves an extra star. The Ice Cream is very smooth and silky, they also have some unique creations and it also gives it that family friendly feel. I haven't eaten at too many of the downtown restaurants but as of now I'll keep the HUB at the top of my list and Can't Wait to return! Happy Hour from 4 pm - 7 pm: Half Off select appetizers $2 Off Signature Cocktails $3 Beer $2.50 Well Drinks
(4)
Natalia C.

Great atmosphere great brunch menu and dinner menu. I ordered the prime rib with a side of Mac and cheese with bacon. Great portion of food and filling. The beer on tap great selection I had a dog fish head and it has 9% alcohol and the bloody Mary's are made with a blood Mary mix not clamato but the mix is good not tangy at all. They are known for their Mac and cheese with bacon or lobster which I suggest to try
(5)
Gracey S.

Consistently solid American food. I've never been blown away by a dish, but I've never been disappointed either. The ice cream is to dye for, and they have a surprising number of (tasty) vegetarian dishes for a American joint.
(4)
Nicki D.

The best ice cream in Tucson. Very sweet and tons of fun flavors! Ice cream is homemade and the parlor is in the center of the restaurant. Neat atmosphere and a great asset to downtown!
(5)
David A.

Stopped in here after dinner to grab some ice cream and was really impressed with their selection of flavors. They've got a few adult varieties that play on various cocktails and other alcoholic drinks, and they're very generous with the samples. It's one of the more impressive offerings of different flavors I've seen at a place that is primarily a restaurant. I ordered the Rice Krispie Treat flavor, which I have no idea if it's served on a regular basis. It included chunks of marshmallow and pieces of rice krispies and was very good. A perfect end to the night.
(3)
Chanel G.

Oh man. The oatmeal cookie dough ice cream is probably the best ice cream I have ever tasted, and I have tried flavors galore! I also had dinner here and was pretty pleased. I got the salmon which was cooked to perfection, along with being perfectly seasoned, albeit a little salty. I was not a fan of the seasonal vegetables. The broccoli was too stem heavy. Oh, and the macaroni and cheese was absolutely scrumptious, but lacked any seasoning. I was able to spruce it up with a little salt and pepper. My ONLY complaint was that the service was a little slow at times. After we got our drinks, we didn't see the waitress for another 20 minutes to place our food order. The ambience is fairly loud, especially prime dinner time. We were able to be seated in no time. Oh, one last minor complaint, they didn't have any Four Peaks at the moment :(. I'll for sure return, for both dinner and dessert!
(4)
Katie S.

They serve eggs Benedict on a waffle. Need I say more? It is just as good as it sounds!! They also have reeeeally good ice cream, cheese curds, salads, and much more.
(4)
Amalia A.

This place gave us such a great experience, I had to write my first ever yelp review. My boyfriend and I went for our anniversary dinner. We made reservations (which I suggest others do as Hub seems frequently busy and popular), but we ended up having to wait a bit for our table, which was understandable given that it was a busy Saturday evening. The hosts and our waiter, Nate M, were extremely accommodating and apologetic about our wait. They were even as generous as to offer an appetizer on the house. As just about everyone else on yelp has said, the food at Hub is great, and the menu is overall exciting. But I have to say, the attentive and very friendly service was really tops (especially compared to the service at other places downtown... I'm looking at you, Hotel Congress) The staff and owners at Hub care about their patrons and know how to make a busy and trendy place still feel inviting and comfortable. I will definitely be back!
(5)
Jon B.

The homemade ice cream is very, very good, though I really miss the option of getting a cone; when walking around downtown, that's so much nicer than a paper cup and spoon. The one time we ate a full meal here, the food was kind of hit-or-miss. Nothing was bad, but nothing was really special or memorable, either. Also, what would have been a very pleasant atmosphere on the patio was spoiled by awful music played at a loud volume.
(3)
Alexis S.

The burgers are delicious! The ice creams are fabulous and especially the alcoholic ice creams they are a wonderful treat. Downtown Tucson is a fun place to be and the Hub is a great place to start your adventure.
(5)
Jerry W.

This is a great ice cream place here in Tucson. Try their salted caramel and birthday cake, you will love it!
(4)
Matthew G.

I always have enjoyed this place. The menu is unique and the food is always good, not great. Very small waiting area, definitely make reservations. You can also wait at the bar, if you can find an open spot. I have never had anything I do not like, but I have also never had anything I am amazed by. Just a cool unique hometown place I like to take friends, or visit when I come in from Phoenix. Was disappointed with the pastrami sandwich this past visit. First major disappointment here.
(4)
Alec T.

I hate to be "that" person on the comment section but I was surprisingly disappointed. I've heard nothing but great things about this place from most and the decor is beautiful every time I pass by but the food is wildly mediocre and the service is poor. The ice cream is very different and I appreciate how it's made in-house but it kills my stomach every time and I never have issues with dairy. Also extremely over priced. You're pretty much paying for location and the decor.
(1)
Dick I.

ICE CREAM ONLY My parents were in town visiting my wife and I and we decided to grab some ice cream. Wanted to find something different than your typical DQ or Coldstone. Had been by Hub numerous times but never checked it out. Glad we did! Bit on the pricy side ($4 small, $6 large) but it was very good. Worth checking out.
(4)
Rich Y.

The mac and cheese here is made with orecchiette. Any mac and cheese fan worth his or her mac and cheese knows that orecchiette is the perfect pasta for mac and cheese. When you are near the bottom of your bowl, use the pasta as little cups for cheese. Orecchiette and cheese is the way to go. Rich's recommendation: in case it wasn't clear, orecchiette and cheese, and the most random flavor of ice cream on the daily menu.
(5)
Andria S.

Love eating here. The atmosphere is great, the food is always good, they have good service, and I'm never disappointed. Also, they have some really cool and interesting ice cream flavors. Definitely recommend for any occasion.
(5)
Ed M.

Really great spot in downtown Tucson. Good Happy Hour. Had a ceaser salad with salmon for dinner and it was very good. Will come again. Good vibe.
(4)
Jessica J.

I liked it, but I didn't LOVE it. The space is cool and feels uber chic. We had a very nice and flexible server who didn't flinch at us moving tables around when we ran into friends. The food for the most part was delicious. The mac and cheese was a little blander than I was hoping for, but that wasn't anything a little hot sauce couldn't spruce up. There were a couple nice vegetarian options so I wasn't stuck ordering the "one veg thing". The ice cream is obviously yum-o-licious. I will go again and feel pretty good about suggesting it to others.
(4)
Bill S.

2nd time here and both visits have been fantastic! Great place place to stop before a show at the Rialto.
(5)
Lee R.

The Hub Burger was outstanding and the ice cream even better! The service was excellent with engaging staff who continually checked on me even though I sat outside on the patio. The menu boasts many delicious choices; I will definitely be back!
(4)
Melissa M.

The food was really good, everyone wanted to try something off each others plate. From the fries, to mac and cheese, to the chicken pasta it was all great. My only complaint was that it was hard to get any employee attention. The food came out fast which was nice but after that our server never checked on us until we flagged them down maybe 10+ minutes after. The first attempt was to flag down an employee walking by, and got completely ignored. The second attempt was to our server, who then came over and took care of us. I just thought it was weird that the staff wasn't as attentive. Leaving this on a good note, the food WAS spectacular.
(4)
Jamie T.

Love the ice cream and atmosphere! One of my favorite places to go out with friends. I especially love all of the custom ice creams that they offer. I'm lucky I don't live really close or I would be on the every day lol!
(5)
Indigo L.

Fabulous Food, Cocktails and Staff. Their selection of ice cream is spooky yummy. This is a must stop
(5)
Mike O.

Excellent food and service. I have been here a few times and never have I been disappointed. The ice cream and Gelato are divine, being a huge fan of tomato soup I can honestly say theirs is incredible. Service is always top notch. I highly recommend the el viejo cocktail
(5)
John M.

Used Yelp to find this gem in Tucson, the reviews were spot on and had a fantastic meal. Service and atmosphere were perfect. Definitely will return and be sure to have some ice cream.
(5)
annette t.

so the service was fast and maybe a little sloppy because of how fast it was..... husband got the lobster sandwich and we weren't too impressed. the lobster was bland in flavor. the Prime Fries were overwhelming after a couple of bites... and for dinner I got the half rack baby back ribs which were basic and something out of the frozen food section of a supermarket .... My mixed drink taste like something my 9yr old nephew could put together.... all in all the ambiance was great and the set up is eccentric. I would actually like to go back to see if I can give them the 4 star or even 5 star rating I'm sure they could earn.... OH! and there's only one bathroom for for the females and one bathroom for the males wtf?!
(2)
Diana L.

Mac n cheese and a vanilla porter for lunch! Go there for the home made ice cream, if nothing else!
(5)
Dieu C.

Immediately halted on Congress when I saw "ice cream" on their window and made a bee line in. I love ice cream. It makes everything better. They have a pretty unique assortments of flavors, such as Vietnamese coffee. I opted for the salted caramel, which has always been my favorite flavor. Although it was very yummy, it was a bit too sweet for my taste. Definitely better than Allegro's version. The staff was friendly and service came with a smile. They also have a pretty full menu of food and drinks. I am definitely coming back on another occasion to check them out.
(4)
A F.

One word: Blah. Why do people come here? The food is mediocre. The ice cream is mediocre. It's overpriced. I ordered a lobster roll and only ate half because it was so bland. My friend got the surf and turf and the mashed potatoes that came with it were so nasty. Honestly if you're in this area just go somewhere else. So many better places than this.
(2)
Mike B.

Disclaimer: I love ice cream! The hub is always coming up with unique and delicious flavors! I am one of those people collecting the mini-tasting spoons before I choose. Hub ice cream gets 5 stars. However pleased I am with their ice cream, their food is nothing special. Sometimes the truth hurts, they pride themselves on their home-made corn beef and pastrami. Both are 'meh'. The sandwiches they make are mostly filler and condiments. Their tater tots are good but all tater tots are good. Hub food gets 2.5 stars. Avg ~3 stars
(3)
Koreen H.

Visiting a friend and this was one of her top choices. Doesn't hurt that she entities ice cream. Their Brussel sprouts were great (yeah, one person who likes Brussel sprouts). I didn't really are for the chicken pot pie. But for the ice cream... Oh the ice cream... I will come back anytime for the ice cream. Original flavors, some with alcohol, some gluten free. Between the 4 of us, we were not disappointed.
(4)
Jennie P.

Love the atmosphere and the Mac and Cheese! Unique ice creams made in house are to die for.
(5)
Jef S.

The next stop on our Tucson ice cream tour ended up at the Hub. We made the mistake of going during Friday night service, and it's pretty confusing when you're looking for an ice cream counter through a gaggle of hipsters five people deep waiting for dinner. I felt awkward pushing the kids through the people, but we got to the counter where friendly black-shirted servers dealt patiently with us as we hemmed and hawed. Samples were offered and tried with pleasure. I settled on the a Bourbon Almond Brittle, which was really quite spectacular. The brittle was buttery sweetness and the ice cream super rich and creamy. A four ounce cup was a bit pricey on first glance, but I'd say it's worth it.
(4)
Rianna V.

Crazeamaze food, beautiful environment, music was great and loud enough without overpowering, the fooodddddddd.....mmmmmmm
(5)
Jeff D.

I don't eat here very often, but I stop by sometimes just to get ice cream. I recently had the German Chocolate ice cream. It was the best ice cream I have had in Tucson. I haven't felt this way about ice cream since I met Macapuno (a special filipino ice cream made from immature coconuts) ice cream in San Francisco.
(4)
Jill S.

Food: Very tasty! Extremely filling and heavy. Their appetizers are super greasy and delicious, but if you're not in the mood for that they're really not appetizing at all. Entrees are small/reasonable portions, typically posed on the plate elegantly. The ice cream is very good, but I've had better at a few other places that make their own. Service: Varies between apathetic and flirtatious. It's the kind of place that's always busy, so servers know they don't have to worry about making a customer unhappy.... there are three more waiting to sit in the same seat. We actually walked out once when our drinks still hadn't arrived after 20 minutes of waiting and we were late for something. On the other hand, I've had some amazing service when I sat in the bar area and was wearing a short skirt. Ambiance: Hate it. Absolutely HATE it!!! Tables are jammed right next to each other and they actually have to string a rope down part of the main walkway because their ice cream counter is in the center of the restaurant and they need to control the line of people. It's SUPER noisy and bustle-y.... not a place for a nice relaxing meal. My hackles go up when I walk through the door. Price: I think it's overpriced, for what you get. The food is great. Not as amazing as they think it is. Same thing for drinks and ice cream. Tasty, but not worth the price. I only go here when someone else requests it and can't be talked into Proper or 47 Scott instead. All in all: Meh. I'd rather spend my money elsewhere. I've been maybe half a dozen times because it's right downtown and convenient to whatever we were doing at the time, but I won't go out of my way to go.
(3)
Paula K.

The roasted corn and avocado salad was the best salad I have ever had! The ahi steak was big and delicious and cooked perfectly. The Positively 6th Street was the perfect drink to go with dinner. The restaurant was beautiful and clean, and the wait staff was very attentive without being intrusive. This place was great and I highly recommend it!
(5)
James A.

Recently I was in Tucson working on a film project and wanted a good place to try and grab dinner before I had to be on set. A friend recommended the HUB. I am glad he did because I was more than impressed with this place. The atmoshpere and decor is very modern and definitely seems like a great place to hang out for Happy Hour or just on any night for drinks with friends. We ordered all our food at the same time and told the waiter we were in a bit of a rush, and hoped he could accommodate. I ordered their wings for an appetizer and the pastrami sandwich. The wings were delicious, and I have high standards for wings. They came on a bed of house made chips which were equally delicious. I almost ordered a second order, but then the rest of the food came. The server definitely went above and beyond the rush request and we had all our food within 10 minutes of ordering it. In additional to the great wings, their pastrami sandwich was very flavorful, and the fries it came with were the perfect crispiness for my liking. They had an excellent micro brewery draft selection and was bummed I only had time to try one. In addition to the great food, they also are an ice cream shop. Unfortunately I was not able to partake in this delicious treat but I have heard it is great. They even have liquor infused flavors. I am looking forward to my next trip to Tucson and this place will definitely be one of my first stops.
(5)
Leah B.

One of the first places I tried in Tucson. The inside was busy so we got a seat on the back patio, which was ok. A decent beer and wine list. I had a simple cobb salad which was light and good. Great ice cream selection.
(4)
Amy B.

Always a good time with good food. Love the farmer's salad and most of all their pot pie, it is light and fluffy and not too filling but full of great flavor! Of course it is always a perfect ending with a small cup of one of their unique flavors of ice cream!
(4)
Mark D.

amtrak sucks...recently took a very s...l...o...w trip to new orleans, which averaged 25 mph. took the sleeper car ($$$$) vs the lowly coach fare($). Poor service all the way around..porter never even came around to turn my bed, even after buzzing him several times...then the so-called FILFTHY washroom archachic toilet overflowed sending u know what into the hallway...again no response from the conductor supposely in charged. Dining room farce...the idiot hostESETTE places me next to a non-stop crying baby, whose parents could only speak non-english, what an insult, maybe next time she can sit next to them. Better yet, both she & the bloated (read: OBESSED/FATTY TYPE) SO-CALLED CONDUCTOR be fired...sooner rather than later.
(1)
Sally S.

To be fair this would probably be a better review if I had tried something different on the menu. The lobster roll was good but not great. The delivery of such simple food was slow. The tater tots were great. The downtown location and other services were appreciated. Enjoyed sitting and eating at the bar. Next time I'm going to try some of the good looking food other people were eating.
(3)
Amanda S.

The food here is pretty decent. Not too special, classic American comfort food. The atmosphere is great: low lights, nice bar area for watching a sports game, wine on tap, friendly bartenders. In the past I have had soup there and it has been really delish. The part I go here for the most though? The ice cream. If I am downtown for dinner, I usually stop here after for a dish. The line is usually pretty long on weekends, but well worth the wait. It is fun to sample some of the flavors, and it is always hard to choose what to get. Definitely worth stopping in (many times) and a really great place to bring visitors for some dessert.
(4)
Swapna V.

This place has AMAZING ice cream. The staff is extremely kind and helpful. The food came in a timely restaurant. I had the Grilled chicken sandwich which was delicious. It can be a little loud and a little dark so if you aren't a fan of that then I would suggest going there for lunch when the sun is still out. The only downside here would be the bathrooms. The doors are made of a somewhat see through glass so beware of that. Overall I enjoyed this restaurant and will return.
(4)
Scott M.

A hidden Gem! Loved the atmosphere and the friendly staff. I had the Shrimp pasta which was AMAZING! My coworker had the salmon and could barley finish it. Overall this restaurant is one of the best places I have eaten at! 5 stars is well deserved, hats off to the chef!
(5)
Sam C.

Love the Hub Burger and the Randy! The tator tots are phenomenal especially with the steak and cheese. The ice cream is like no other offering variety that includes gluten free and dairy free options. There is even ice cream with alcohol in it. I'm lactose intolerant but will usually throw caution to the wind and have a few bites of their ice cream. Can't go wrong with the Hub. My only gripe would be the prices but you pay for the atmosphere.
(4)
Daniel S.

Went here for brunch/lunch (tried options from both menus) and had an excellent experience. My party started with the mussels appetizer, which was great for sharing. The mussels were loaded with flavor, as was the accompanying bread dipped in the sauce. For my meal, I ordered the French dip sandwich, which was right on point and melted in my mouth the way a proper French dip should. I was also able to steal a bite of the shrimp pasta and the chicken with waffles, and both were scrumptious. I ordered a tequila cocktail (forgot the name), which only added to the positive experience. On top of the great food and drinks, the atmosphere was excellent and the waiter was as friendly as could be. Highly recommend checking out this restaurant if you're in town (or remotely close)!
(5)
Kevin C.

Very cool looking restaurant in terms of scenery. Hipsterish, which I'm not usually into, but this place pulled it off pretty well. Was the only place I could find in Tucson with one of my favorite foods, the lobster roll. Also, some of the best ice cream I've ever had, mainly due to their wide assortment of flavors. I also recall the appetizer's being very good, but I can't remember which one I got. Also, the hostess was really hot.
(5)
Dalton G.

Must go for the ice cream! Some of my favorite dishes include their Mac n Cheese! Always a great experience and excellent service. This is one of the places to go when visiting Tucson!
(4)
Katie H.

After a lackluster show at the Rialto, we decided to hit up the HUB for a (hopefully) more "luster" meal. It is definitely a cool space. Interesting decor (if a bit dark) with a great selection of ice cream to taste while you're waiting for your food. Plus their kitchen is open until midnight, even on the weekdays. Unfortunately I wasn't very impressed with the rest. My friends and I both got the mac and cheese (mine with bacon) and it was overwhelmingly mediocre. The pasta wasn't cooked all the way through and there wasn't nearly enough cheese taste to the sauce. The bacon made it edible, but then again bacon makes all things better. I did -love- their ice cream though, very silky with a great kick of flavor. I got the Spiced Cider ice cream and it paired very nicely with a woodchuck to round out my night. I was super disappointed to see that their check in deal (1 free scoop of ice cream) is only for lunch on Mondays and Tuesdays though (read the fine print) and actually expired a month ago, but is still active on their page. Note to the owners, you should probably update it or take it down.
(3)
Angela O.

Service needs mucho work! Prices are steep but the food quality is good, or at least generous, so that's alrightie, but man! Servers! Hello! Pause! Between! Breaths! We were a three top. We were seated in the comfy bar area to wait for a table. Bartender thrust some menus in our paws to peruse, in case we wanted a "signature" drink before we got our table. The menus were lunch menus; it was dinner time. Ok - doesn't matter so much - except that it was a precursor of things to come: inattention to detail, inclination toward sales-mindedness, Luckily we were seated before we ordered any fancy-pants $12 cocktail, and upon being seated we did indeed each order a $12 muddled adult beverage. Basically, two of us ordered Moscow Mules (we were corrected: these had fancy-pants names on the menu, and fancy-pants prices to match), and a beer. We ordered water, too. Nearly 20 minutes later, the drinks had not arrived, but a series of stressed servers had, none taking our order, none bringing water. It was like 9:45 and yes, all the tables were full or leaving, and yes, there had been some birthday parties, but this would NOT have flown in any other city. Where was management? Our main server was so far beyond flustered that we finally actually called him on it. Ok, I did. "Why are you so stressed?" I asked. "Where is our water? Where are our drinks? Can we order?" The guy actually said that he thought he was going to get fired that night. But really? None of the other servers could get their asses to our table? Aaaaaaannnywayyyyyy, when we got our drinks, they were weak. When we got our food. it was good. Except my pastrami sandwich was dry. Can't really ruin tater tots. So there.
(2)
Miranda M.

Okay. I LOVE the ice cream. Truly delicious and worth the wait (line can be 15-20 minutes on busy nights) and price easily. Great options, unique finds and being able to mix/match is great. I have been somewhat disappointed with food, however. Burger is lack-luster. Entrees have just not impressed me for the price. I've never tried lunch/brunch items - maybe better? Atmosphere top notch. Lively, clean, comfortable decor.
(3)
Susan C.

Salted Caramel ice cream, yum! Great service too, and great atmosphere, I will be back for sure!
(5)
Gretchen W.

I was so excited to FINALLY make my way to The Hub. Met a friend for lunch on a busy weekday around Noon. Surprisingly we were able to get a table fairly quickly even though the place seemed to be pretty full. The decor is hip, updated, kitschy. The waitstaff is hip ,updated, kitschy. The menu looked pretty good....had a hard time picking between the Porchetta sandwich (porkbelly, mmm) and the Vegan Ratatouille (the irony is not lost on me.) Finally decided on the Ratatouille...it was served over "forbidden" rice, topped with crispy cauliflower. I was expecting more of the presentation...but it looked pretty darn good. The rice was amazing. I could eat buckets of it. The ratatouille wasn't bad...but was in DIRE need of salt. The cauliflower was scrumptious. For $14, I'm not sure if I'd order it again. Seemed like it wasn't all that it was cracked up to be for the cost. I wish I had had time to try the ice cream that I hear is amazing. Especially since when I checked in on Facebook it gave me a e-coupon for a free scoop! I'm definitely excited to go back and try the pork belly and the ice cream!
(3)
Stacy H.

Despite the strange name, the glory curds are the best thing on the menu! Perfectly flash fried bits of cheese, YUM! I also enjoyed my (very generous) salad, and the tots! Don't forget to save room for dessert - you can taste any of the housemade ice cream flavors like Salted Caramel (my fave), Tagalong, Nutella brownie, lemon bar, pop tart, and Easter basket.
(5)
Matt W.

Food is great but who put one bathroom per gender in a restaurant that seats 100+ people? Total fail.
(1)
Dorise G.

After a week of staying at a friend's house who was a gluten-free vegetarian, I was pretty amped to find some delicious corned beef sandwiches on a menu. Plus, the folks there were really great about taking care of my celiac dining compatriot. The corned beef sandwich was precisely the way I was hoping my sandwich would turn out - thick slabs of corned beef (deli style, not irish style, which is most of what I find on my home coast), and lightly crispy tots on the side to match. My friend was able to get the ahi salad gluten free, careful of avoiding the soy glaze on the fish and the soy dressing (both are wheat-based), and getting to pick the cilantro-lime dressing instead. She and I both cleaned our plates. We opted to try out the ice cream too - my friend got the salted caramel, and I hopped on the bourbon almond brittle train. The salted caramel was killer, but the bourbon tasted like it had 3 shots of alcohol in just my one scoop - far too boozy for me, but if that's your racket then you'll probably dig on this flavored scoop. Also, the bathroom looks like it's from *the future*. Very space-age in its single stall. Careful not to get sucked into the vortex or you won't be able to come back for seconds!
(4)
Casey W.

This place was AMAZING! I was in Tucson for business and ended up eating here twice. No matter how much you get... GET THE ICE CREAM. and grow some balls... Get something different. The Tuxedo was surprisingly fantastic! The service was fantastic as well.
(5)
Jay P.

Went for lunch on Mothers Day. Super busy but still great service and great food. Prep was beautiful. Server was very pleasant. I would definitely come back for a lot of different occasions. I highly recommend this spot for day or night, food or drinks. Also an amazing selection of homemade ice creams with eclectic flavors like "cornbread and Honey." Hit em up and give Kade a high-five while you're there.
(5)
Kevin L.

We went to HUB Restaurant & Creamery for our anniversary dinner. It was such a great experience. We had the fried cheese appetizer and dinner salads. We had Macaroni and Cheese with Bacon. The food was fantastic! We sat at couch table in the front corner of the bar. The drinks were very good. The service was very attentive and helpful. The ice cream is amazing. Many unique flavor combinations that unleash a flavor explosion on your tongue. Delicious and creative. When in Tucson it is a definite place to try!
(4)
ed s.

Fun fun fun and delicious! I sat at the ice cream bar and had the cheddar crisps and ribs followed by salted Carmel ice cream. Yum
(5)
Charles S.

The food was decent and the atmosphere was pleasant, even if service was a little slow. I had the Vegcheta and the prime rib fries. Wouldn't recommend the Vegcheta, but the prime fries were delicious. When I got the check, I honestly felt a little cheated.
(3)
Tess G.

Beautiful space and nice looking menu- wish I could have tasted their food. After being sat and waiting for 15 minutes for someone to even take a drink order, we just up and left. It wasn't even busy there, just lack of care for their customers I guess.
(1)
Tiffany N.

Listen, if you have tater tots on your menu you've pretty much won me over. If you add in friendly service, decent cocktails, nacho fries, late night eating, and a wide variety of ice cream it's a done deal. And yes, that's exactly what HUB offered up for me, Bella, and Lindsey when we stopped in after working all day to set up host the Tucson Yelper Party at the Children's Museum. We were beyond tired and didn't stay long, but HUB was exactly what we needed to refuel from our long day and send us off into sweet dreamland and for that, I'll always be a fan.
(3)
Michelle G.

I had dinner here with a good friend a few months back, but forgot to add a review. We walked in without a reservation and were seated promptly. I had a pasta dish that is no longer on the current menu. It was tasty but nothing that I have or would crave again in the future. My friend enjoyed her salad. We both cheated on our diet and indulged in ice cream. I had the salted caramel and it was wonderful. The ice cream alone is reason enough to return and try something different on the menu. What ever you do, DON'T skip on dessert, indulge, it is well worth it!
(3)
Mike B.

I'd give The Hub a 3-star review if it were located anywhere else. I don't like going downtown unless it's absolutely necessary. Parking is awful during even moderately prime hours. They do have a small private lot that fills up quickly. The interior is too dim and always feels crowded, like there are too many tables for the size of the place. It's usually fairly noisy, I feel like I'm in a club more than a restaurant. Of course that's probably the vibe and clientele the owners are going for. Their food is good, and the portions are more than adequate. There's just not enough difference between The Hub and any other burger joint to make the food stand out. I feel like I can get similar food in any number of more conveniently located restaurants. I have to admit I've haven't had an opportunity to try the ice cream. Each time I've eaten there I have no room for desert. That's too bad because it does look tasty, and by other accounts it's supposed to be very good. The service has been fine, even on busier times. They have a decent number of beers available on tap also.
(2)
Sylvalyn S.

The Hub is hands down my favorite restaurant in Tucson. For those of you familiar with Tucson, you know how much great food there is to be found, so please don't take that lightly! My current boyfriend brought me here when we first started dating. Since then, I have returned three times. I always order something different from the menu and am never disappointed. I have tried different appetizers, entrees and drinks, and am never short of satisfied. The ambience is perfect for date night or dinner with friends. It's dark and a little classier than your average restaurant. Additionally, the service is always top-notch. After dinner, head over to the ice cream counter. They will let you try as many samples as you need to pick a flavor, which, trust me, can be very difficult because they are all so delicious. If you've never come here, you're missing out!
(5)
MaryAnn L.

We started and ended our night here. I admit, I was a first-timer. I loved the ambiance when you walk in. Very nice and cozy. I wish we got to eat here too. The items on the menu seemed very good!. The one that caught my eye was the lobster mac & cheese! Next time for sure! =) I also like that they have their own customer parking in the back too! A+ When we first got in, we headed straight to the bar. Happy hour! =) They had $4 well drinks. The bartenders were very nice and friendly and made sure our glasses were full! haha. But since it was our first stop, we only had a couple. Pretty good drinks for the price. We did come back later though! For none other than their ice cream! I had half a scoop of macadamia passion fruit and half a scoop of honey cornbread. OMG! It was so delicious! The gal at the counter was so nice & patient. I think I had a sample of all of the different flavors before settling on these two! LOL. Anyway, if the food is as good as the ice cream, this will be my new fave restaurant... =) To be continued...
(4)
Katy R.

Went for the ice cream and it didn't really live up to the hype. It was a decent amount of ice cream for the price but the the hostess/ ice cream servers were rude and seemed bored and impatient to help us, but after we went and sat in the lounge we were given attentive customer service. I will probably be coming back to try the food.
(3)
Toni R.

I love this place. It reminds me of the trendy hipster places we frequented in Portland. Parking sucks downtown but they have a parking lot behind the building. The lot is often full, but if you wait a bit you can generally get a spot. We've only been twice so far but we can recommend: Chicken pot pie. A little bit of comfort-food heaven. They add mushrooms to their pot pie which gives it an extra zip of umami goodness. The crust is wonderful and it is worth the $14 they get for it. Yeah, you can get a pot pie for $5 at KFC, but it is processed food crap. This is comfort food heaven. Bacon Cheddar burger: Absolutely delicious bun and the burger was cooked perfectly. Shrimp and Grits: Nice and spicy. Not punch you in the face spicy, more like sneak up and kick your ass in increments spicy. Get the ice cream. So far, I've had salted caramel (heaven) and something with bourbon in it. Deeelish. We are looking forward to trying the salmon and the salads
(4)
Michael G.

Came in on a Saturday for a date, neither of us left unsatisfied. We took outside seating, ordered reubens, which were generously sized, with a good helping of crispy, well-seasoned fries. Service was friendly while also un-intrusive, while remaining on-point. One of those cases where the lack of anything to say about the service is a good thing! The Hub might have been a three or four star review. Solid food, though lacking variety, solid service, and nice atmosphere. However, there's ice cream involved. There's a healthy variety of flavors at the Hub, excellent standards such as salted caramel and vanilla bean, seasonal and special flavors (which you owe it to yourself to at least sample) such as chocolate & rose, and then the standards that you just don't find at other places in Tucson like my personal favorite, drunken brunch (maple/scotch/crispy pecans). All the ice cream is thick but not tough, and super rich-- you probably won't need more than the small cup, but do what you have to. The staff knows their flavors and are surprisingly speedy in getting samples to the bustling line. The ice cream really made my stop at the Hub excellent, and I still drop in for a cup before I leave downtown when I find myself there. I have not come back for a lunch or dinner, but I would certainly come back if I had picky company that wanted to play it safe (but still tasty). Even if you never sit down for dinner, stop for dessert.
(5)
Amanda M.

Great service! I would rate this 4.5 stars. The hub tots are a must. I liked the bacon mac n cheese. So much more I want to try. Love the atmosphere! I will be back. I can't forget to mention the ice cream which was amazing. The alcohol ice cream is even better. Try the drunken brunch! It was the best of the alchol ice creams and we tried them all.
(4)
Chris W.

This place is awesome. I'm glad Tucson has this place. The food portions aren't too big leaving room for their amazing ice cream. I loved the oatmeal cookie and the bourbon flavor. I would have given it five stars if the prices were a little less.
(4)
Gabi M.

So we almost didn't go here because my husband almost fought some guy for checking me out as we were walking by the restaurant and I was embarrassed. But I really wanted to try this place so I pretended nothing happened and walked in alone. But I digress. The decor was awesome. This is such a relaxing place to enjoy dinner. The food was great, from the chicken tomatillo soup to the seared ahi salad and the short ribs, which were super tender and just falling apart. And the ice cream, gahhh. I ordered, wait for it. Apple cucumber mint. Delicious. And my husband, after admitting he was wrong to confront that poor sap, got the thin mint ice cream which I tried of course and it was super minty and awesome. The reason I give it 4 stars is our waiter basically hated us and I don't know why. Like from the second he came to ask for our drink order he seemed super annoyed and impatient with us which is unusual for such a great restaurant. We didn't even know there was a daily special until we heard him reciting it to the older, more affluent-looking group next to us. Which sucks for him because usually we give great tips. To be fair it was St Patrick's day so he was probably not excited to be working. But still. Money is money man. We still gave him a good tip but we were really uncomfortable interacting with someone who clearly wants you to hurry up and leave.
(4)
Jeffrey T.

Great food, ok service, interesting venue with a rustic "hipster-like" feel. Not sure why there is a gelato cart inside the restaurant but boy was it good! Pastrami was flavorful and well cooked. Fries were hot and crispy with good seasoning. Will be back in the future.
(4)
Mike K.

What a Joke!!!! "Choose anywhere in the lounge". So we did....then a server comes over to say it's reserved??!! Whatever. #overhyped #neveragain
(1)
Tina M.

Drinks. Food. Homemade ICE CREAM in amazing flavors. Open Late. That is all you need to know.
(4)
Marie J.

Ok - so why does everyone LOVE this place. I tried it when it first opened and have not returned since. (I swear the mac and cheese had velveeta back then). I had found the food to be ok and the ice cream nothing to write home about. Today my friend had a bday party there so I was forced to return. I tried the mac and cheese again and it had completely changed (no Velveeta taste) but it was still not great. The pasta was undercooked and stuck together. It had no cheese on it because the cheese sauce sat at the bottom. Nothing to brag about. The prime fries were just a lot of fries with a lot of cheese and no prime beef (okay a little prime beef). I thought the prime rib meat was good but there was practically none on the fries. I have seen pictures on yelp of this dish and talk about false advertising. The pictures had the meat on it that ours did not have. Basically, I paid $13 for slightly prime fries - not cool. The cheese curds were all stuck together making it a real mess. Overall not a great return after all of this time. ONE REAL POSITIVE NOTE: The ice cream was much better. I had a rose and a lavender ice cream. MMMM good. This was a real step up from last time. That is the only reason I give it 3 stars
(3)
Tiffany S.

My perpetual downtown conundrum. Which to weigh higher the bar or the food experience? Well the Hub has bar down well (which makes me think they should seriously consider expanding the bar area). The decor is adimly lit, intimate, brick and rope affair and provides great people watching. The bartenders are fun to talk with and the service is great. I wouldn't call it a group bar, but more meet your friend for a beer or date place. And what's better than finishing up a night with some gourmet ice cream with exoctic flavors? The food? It is all good comfort food, but not stellar. Their Mack and cheese is much proclaimed, and it is good due to the amundance of butter. The lobster roll is a good bet, it is reasonably priced and has a decent amount of lobster. The salads have the diversity of ingredients to keep it interesting.
(3)
Erich C.

Good food. Terrible service. We came in late (10-ish) on a Friday night to grab some food and a couple of beers. We were seated for literally almost 15 minutes. No one ever came and there were only like 2-3 other tables seated in the entire restaurant. My buddy and I left my wife at the table while we hit the bar for some drinks. The bartender at least was very quick to get us drinks. I ordered the HUB wings, which were really good I have to say. I couldn't finish them - lots of chicken on those bones and that's a good thing. My wife had the lobster roll - which was pretty forgettable. Instead of mayonnaise, they use butter & garlic. This is great for enjoying lobster by itself, but not on an untoasted bun. The fries were ok. Outside the bathroom, there was water all over the floor. Dirty. You'd think that since the servers aren't busy taking orders, they could clean up a bit. I don't get it. Overall, I'd come back to try other things but they have to improve their service - even to the late-night guests.
(2)
Nicole M.

We ordered the Caesar salad and salmon. The Caesar was okay but way too much garlic. The salmon was really good. The vegetables that we substituted for the forbidden rice were also good. The pesto was thin and the spinach looked good but was drowning in oil to the point I couldn't eat it, I wanted to gag. If it weren't for all the excess oil I would've given it a better rating. The ice cream was great.
(3)
Maya D.

Was excited to have ice cream tonight. However the demeanor of the clerk melted my excitement. Ice cream was delicious, service not so much. Hopefully her evening gets better, my evening did after a tasty cup of cookies and cream mixed with bourbon pecan pie!
(3)
Mark S.

I had the new Lobster roll sandwich. The roll was very tasty yet soft, huge amount lobster with flavorful dressing, and the manager checked to see how are meal and service was. Then she told us about the new menu and chef. Service was very good.
(4)
Katrina M.

I love hub. It's a cool space, good vibe. It reminds me of Atlanta or a bigger city. They have great drinks, great good and an ice cream counter. There is a small patio out back and a nice clean bathroom. I like this little block of Tucson, I wish more of Tucson was like this.
(4)
Joshua L.

There isn't really much to differentiate this restaurant from completely similar looking restaurants (ok, almost all restaurants) in the area. In fact, if it weren't for two glaring factors, one might completely confuse Thunder Canyon Brewery for Hub. 1. Hands down, magical pastrami exists here. I like to fill my pockets with it. 2. Hands down, Hub has the most pretentious, arrogant hostesses ever. And the rudeness is extremely consistent, almost as if there's a training video that must be watched during training. Yes, it has the overpriced "comfort foods:" that are oh so popular and completely over done these days. It's a tired concept, that it appears we will be stuck with for quite some time to go. For my money, time, parking etc., I'd rather hit Miss Saigon or Cafe Poca Cosa and leave the mac & cheese sheeples to enjoy the joyful hostesses.
(2)
Madelynn F.

Love this place! The food is good. I've had the several of their hamburgers and they were delicious. I tried the steak, but I was not impressed. They have the best ice cream! With a lot of varieties. it's a very laid-back environment and the staff is nice. It's downtown so the parking is not the best on weekends.
(4)
Chester H.

Their Mac n cheese is bomb!!!!! But a lot of their stuff is pretty pricy ( for a college student). Overall the food is excellent, service could be better, the place is clean:
(4)
Leanne M.

Great tater tots,no really, they are perfectly crispy and soft, buttery and salty, yer delicate, totally not being facetious. I;m a vegetarian and so is my man, but their salads and ice cream are awesome....I think I also had their veggie burger, also twas delicious. I am also a beer snob and they have a great craft brew selection. The ambiance is nice and the prices are moderate, giver er a try!
(4)
Samantha S.

HUB is a spectacular place to eat- whether you are on your own, with friends, or family. Make sure to finish your meal with their homemade ice cream- it's to die for!
(5)
Sarah S.

This is my go to spot for date night or a nice dinner with friends. I usually start with the Presidio (one the tequila drinks on the menu) and it is easily one of my favorite unique drinks here in Tucson. The prime fries as an appetizer are DIVINE and a must have every time I visit. I have tried a few things off the menu and have never been anything but happy about my food. The burgers and tots are a go-to favorite of mine, but you really can't go wrong with anything. Best of all, the delicious ice cream to finish off the meal! If you are looking for a great dinner here in Tucson that is reasonably priced, HUB is the way to go!
(5)
Stephiee L.

Cute place. People were nice but, it wasn't anything special. Very popular here in town but I don't feel the need to always go. They do have a really good selection of ice cream that's are unique. However it wasn't anything out of this world. I thought I would be more impressed cause it was the it place downtown.
(3)
Suzanne M.

If you're around the downtown area, I would definitely stop in The Hub for a bite. So many choices... The Mac n cheese was cheesy, creamy delicious. The prime rib sandwich with the grilled onions and cheese was spot on for its flavor. Must come back soon! Next time, the kids will think twice about not coming out with mom and dad on a Saturday afternoon!
(5)
Alexis G.

Disclaimer: this rating is motivated by a high bias to good ice cream. The food at the Hub is pretty good and it's a great place to hang out late with friends, but they have divine frozen dairy! The ice cream offerings are always changing, and they get creative with their flavors. They have some Ben and Jerry style concotions and craftier combos. My favorites are the Mexican wedding cookie, nutella and oatmeal cookie dough. Their ice cream counter serves late, and have been lured in for a scoop many a late night. The only thing that could make the ice cream better? Waffle cones as delicious and well-crafted as the ice cream.
(5)
Elyse P.

Love HUB! It's intimate, classy, and delicious. Does it get any better? I haven't had a full meal here yet, so I can't give five stars, but when i do get around to having dinner here, I have a feeling they won't disappoint. My first experience was the ice cream - oatmeal cookie dough. My favorite cookies are plain oatmeal, so I was pretty excited to see that on the menu board. It could not have been any more wonderful: creamy, rich, carmely, chewy perfection. Next was a late night visit and an order of prime fries - again ridiculously good. It's not a great place for large parties and the wait can be over an hour, but if those aren't a problem, HUB is a must-go and a great addition to downtown Tucson.
(4)
Dana A.

Ok I have been three times since relocating to Tucson and I would suggest that the Hub is the center of downtown Tucson's foodie scene. The ice cream is definitely a draw but the food is the real star here! Everything I have ordered so far was fresh, well prepared and actually hot when it hit the table. The service was really good with the majority of the staff rocking hipster styles and tats - my kinda place. Even the bar scene is decent although your back faces the door which is a bit of a miss in a town where people watching could be an Olympic sport. But the stiff drinks make up for it and the ice cream bar is only two steps away. If you are debating about which spot on Congress to hit on a Friday night, start here and you won't be disappointed.
(4)
Duncan J.

I'd give this place eight stars if I could, because there are eight letters in "ice cream," and their ice cream is mindblow-licious! In honor of the number eight, here's eight 8-word reasons why HUB is fantastamazing: Its creative decor rocks--whoa, bathroom mirrors, crazy! Cassie loved the beer float: caramel Guinness--yum! Every dish is a twist on American classics. C'mon, ice cream! Rotating flavors of creamy perfection. Really attentive staff with extensive menu knowledge? Check! Eating garlic lobster rolls for $15? Holy bargain! A great patio area out back? Party on! Man, creating 8-word sentences...harder than Cassie's heart!
(5)
Henry B.

I brought two friends from out of town to this establishment because of my previous experiences. The establishment wasn't empty. There were many booths open, but the hostess decides to seat is in the back where we couldn't be seen. The seats were disgusting and have been cut open. When we asked for another booth, the young waitress gave us this puzzled look and took us back to the front. This place is not worth your time and money.
(1)
Aishan S.

Chicken Pot Pie! That's really all I have to say. :D
(5)
Ron R.

I can't say enough good things about this place. We took the kids this time and they really enjoyed the food and the ice cream. My 4 year old is a picky mac eater and he really enjoyed it. Thumbs up again. I'll be back really soon.
(5)
Krisztina R.

Cool place to hang out, food is good and they have an ice cream bar too :)
(5)
Stephannie Q.

The Hub is one of my favorite restaurants in Tucson to grab lunch or to satisfy my late-night ice-cream craving. Aside from their perfectly cooked burgers and tasty cheese curd appetizer, they offer a wide variety of ice cream flavors. It is a great atmosphere and the employees are very friendly.
(5)
Jinyin N.

I love their ice cream and Mac' n 'cheese. I order the ginger flavor ice cream. It was super good. Very tasty. The environment was nice. I feel warm and welcome when I walk in. I pick to sit next to the window. It was nice to sit and look outside. The staff was super nice and helpful. I definitely come back with my friends.
(5)
William B.

I lost my Hub virginity at last. And I must say, I am pleased. I went with a friend and we had to wait- I think it was about 20-30 minutes. They actually call you on a cell phone if you want to wander around downtown. We were seated outside which was nice since it was much quieter. I did find it interesting they didn't ask if we had a preference for indoor or outdoor. The table was a bit rickety and it was dark and hard to see the menu (thank you for flashlight apps). We split an addictive plate of calamari ($11) and wonderful dipping sauce. I enjoyed my veggie burger ($9) quite a lot- the bun was soft and good to the last bite, and never dried out, and the real veggie burger portion was charred and delicious and had a roasted pepper. The side I had with it escapes my mind so it wasn't that memorable. My friend had the Vegchetta Sandwich $10). I'm going to quote her on it: "It was rather tasty but I felt they were a little stingy on the fillings. I would have liked to have seen a few more caramelized onions and a bit more goat cheese. But for a vegetarian option, I was pleased. The horseradish coleslaw was a bit of an acquired taste. Nice and fresh and crunchy with a nice vinegar tang, but not quite my cup of tea." One side note: the bathroom's had a long wait line, including the men's room. Seriously, one person per bathroom? In a busy place like that? So from my end, I give it a 3.. certainly worth trying again. I hear the ice cream is amazing but we were both very full.
(3)
Isabella J.

So, I said I'd give HUB another shot if the menu was updated, and for several months I've been following their updates on Face book, and alas, they've made menu changes. They've mostly kept my interest because they post pictures of their daily specials, which really do always appear delicious. Bravo camera! And I recently read a food related article on CNN, that stated "a picture never lies" but I'll have to disagree with that sentiment, and HUB is exactly why. Pictures that had me salivating dishes like Ahi Tuna, and Chicken Pasta and Crab Cakes led to my long awaited return. Nervous and excited (mostly nervous) to give HUB another try, my boyfriend and I treated our moms to lunch over the weekend. We also chose this spot for the variety of items on the menu. And this may be the problem - too many selections without enough attention to each. Based on the rating it's obvious that again I was underwhelmed. Decor and ambiance still earn this place that extra star and service was improved, but indifferent, so no additional stars in that department. And for lunch, you'd think that out of four entrees ordered, that at least one or two people would be raving about their meal. Sadly, that did not happen for us. We started with an order of the fried calamari. It was an average dish that heavily resembles the calamari at Wildflower and North (both Sam Fox concepts) in both presentation and style. Fried (super mini) rings of calamari tossed with greens and served with a roasted tomato sauce. I'm neutral on this one. For my entree I ordered the Roasted Corn and Avocado salad with baby arugula, heirloom tomato, pistachios, cotija cheese and chili-lime vinaigrette. I added grilled chicken. All salads are supposed to be served with ciabatta. First, the wrong salad came out, I think it was the Cobb. There was nothing roasted about the corn on this salad, the chicken was sadly on the dry side and the promised ciabatta was stale and cold (refrigerated cold). Oh, and it wasn't ciabatta. It was the bottom half to a sandwich roll. Did they run out of ciabatta? I felt confident that I would enjoy this salad, given that the menu description caught my eye right away. Really, the salad was flat in flavor and the description was somewhat misleading. Instead I filled up on my boyfriends tater tots and my moms french fries that came with her burger. On to the burger. My meowther ordered the cheese burger, which she kindly shared with me. Cold bread...again! Her bun was cold all the way through. Never toasted or heated. Perhaps just defrosted? Already annoyed by the cold non-ciabatta bread on my salad, which came out noticeably earlier than the rest of the entrees, I spoke up to server about my moms bun and ordered her another bun on the side...toasted. By that point, we all had our entrees: my boyfriend ordered the Pastrami sandwich and his mother ordered the lobster roll. I can't speak to the lobster roll, which didn't receive much enthusiasm from my BFs mother, but I did taste the pastrami sandwich. I can appreciate that they smoke their pastrami in house. It has a deep flavor, but I found it very fatty. I don't eat pastrami often, so I am not sure if that is to be expected. It's served on white toasted bread with swiss cheese. The tots and fries were the super stars at lunch. Sadly, this has always been my experience at the HUB. The prime fries are probably the best thing I've had here, but that's hardly a meal and certainly not a good enough reason to come back again for a meal. Maybe we ordered the wrong items? I don't like to give a 2 star rating, but with all the comfort food restaurants in Tucson, I really have had better.
(2)
Amanda B.

So, I have been back here a few times for lunch and dinner. Overall, service has definitely gotten better. The food can sometimes be hit or miss. Like someone else mentioned, maybe it depends on who is in the back. Some of the highlights from my lunches are the mac and cheese, the roasted corn and avocado salad, and the turkey BLT. From dinner, the cheese board and the cajun linguine (split it, it is a lot of food for one person). Then there is the ice cream. It is all good, I am sucker for the ones with bourbon. I definitely recommend the ice cream.
(4)
John M.

Everyone raves about the Mac n cheese and tater tots here. I was not impressed with either. The Mac n cheese was uneventful, a box of velveeta has more taste, and the tater tots tasted exactly like the frozen ones you buy at the store. Ice cream was good but severely overpriced.
(3)
Jen D.

You name it they have it on tap. It is going to take me months to try all of their beers on tap. There are a couple of booths that are perfect for people watching. The staff is pleasant and leave you wanting to come back for more.
(5)
N. P.

This is one of my absolute favorite places to eat at in Tucson. I have probably been here 5 or 6 times and it does not disappoint. I have dietary restrictions and Hub was very helpful when I asked about certain dishes on the menu. To be honest, I have only had one item on the menu because I like it so much. I always get the Veggie Burger on the GF bun and the side salad. I think the burger is only about $10 which is a great deal for how good it is. Other than the food, they have fantastic drinks too. My two favorite cocktails areThe Presidio and El Viejo. I even came here for my birthday dinner last year and brought about 20 people with me. I made sure to call ahead and they were very accommodating for the whole group. One piece of advice though is if you are interested in the GF roll, call ahead and make sure they have it in. The one time I did not call ahead and ask, they did not have any left.
(5)
Robert M.

Very good unique meals. A bit pricey.
(4)
Sylvia M.

Best decision ever!!!! We didn't know where we could get really delicious food at 11pm on a Wednesday.... Good thing we chose the hub! Delicious and a full menu to chose from during late night?? Whaaaaaaaat!!! We had the bacon cheeseburger. Delicious. I had a moose drool. Delicious! And the oatmeal cookie ice cream. Delicious!!!!! Service was excellent even though we were the last table. Nate was an excellent server.
(5)
Jacob R.

I've been to the HUB only on busy Friday or Saturday nights, and the service stays pretty consistent. Our first waiter was the absolute best, and was able to easily explain to us everything on the menu and what was gluten and dairy free. He even went so far as to give us recommendations to other local eateries hat had gluten free choices. His mom had issues with gluten, so he was well versed. The beer selection was great, and I was able to find a tasty IPA on draft that became my beer of choice. The steak I ordered came fairly quickly and the flavor was great. The only downside to this menu item was the sides seemed small in comparison to what you pay. It all tasted great, but it didn't fill me up as I had hoped. I just ended up ordering more beer. Overall, this place is great for meeting up with people downtown. Sit on the back patio if you can to avoid all the ambient noise, and actually have conversation without raising your voice.
(4)
Jay S.

First and foremost, the service is over the top. Won't get into my extenuating circumstance the two times I was here, but every time it was met with "No problem, sir, we'll figure it out". They accommodated my 3, 5, and 7 years olds with fast, delicious food and pumped my wife and I with great beer and wine. Great atmosphere in both the dining room and in the bar. If you're looking for a ton of great craft beer, high quality food and great service, give HUB a shot.
(5)
Sam B.

I love this place. Hand made ice cream (birthday flavor is my personal favorite. My husband likes the blueberry malt flavor). You have to get the prime rib fries. Not sure what kind of crack the chefs put in the cheese but it is divine.
(5)
Amanda P.

Great place, great food, and great atmosphere. The bartenders are hunky as well.
(5)
Larissa L.

I go just for the ice cream and end up sitting in the romantic semi-darkness of an evening at the Hub with my husband. Needless to say it leads to great conversation, complete contentment, and me thinking of when I can go back!
(4)
Ari A.

delicious lobster mac and cheese as well as ice cream!
(5)
Andrea H.

A group of us met at the Hub in the afternoon. The service was fine, if a bit slow, since the place had not yet filled up for happy hour. Our food arrived after a bit, however, the hot items were not up to temperature, and it just didn't seem like the chef or cook really took the time to make the plates presentable. The menu is pretty typical bar food, which can be a challenge, so it seems logical to me that a restaurant would want to go that extra step to serve hot, fresh, appetizing items. Of course, if you are going to happy hour to drink, this food issue isn't a problem. :-)
(2)
Rebecca C.

Big fan! Best of all worlds... Lunch with the kids... Dinner on date night, late night drinks and/or dessert. I have never been disappointed in anything I ordered. My ten year old loses his mind for the bacon mac'n'cheese. We have to bribe him with ice cream to order it off the kids menu because the $9 adult portion. The staff is super friendly, accommodating, and patient with the kids. I absolutely love the hip, modern, yet old school and comfy decor. I haven't ordered "adult ice cream" yet but I plan to. This place isn't perfect. It's a bit pricey and the food while great, isn't the best (although hubby's chicken pot pie looked beyond delicious). I'm not conplaning, not even close. My family and I will continue to frequent this local gem!
(4)
Lallu T.

Loved the interior, had the curried vegetables, they were good. Not exceptional but pretty good. The ice cream is what earned the 4 stars. Had the Mexican wedding cookie and it was great.
(4)
Marin J.

Nooo! No more sundaes!! My boyfriend and I make it a ritual to grab a sundae here whenever I visit him in Arizona but we were told they don't serve them anymore last night. The staff is really friendly. They're pretty patient even if you ask for 10 different samples of ice cream. I'm only knocking off stars for the food and the lack of sundaes. The food isn't that great here. I got some pulled pork sandwich I think with tater tots and there wasn't much flavor in any of them. The tots were pretty oily and unsalted and the meat was forgettable.
(3)
Rebecca O.

Ate at the hub for my anniversary. Food was absolutely great and the ice cream and sorbet delish. Highly recommend!
(5)
Patt R.

Ive never had anything here that I didnt thoroughly enjoy! Ive had various salads here at least 5 times, always surprisingly delicious. I have also picked up food a dozen times for a large group of people working late. The other night I has the mussels with a gewertztraminer... excellent! They get very crowed right when you think they might, but there are a surprising number of seats indoors, outdoors, and at the bar. And you can always get in line for the ice cream which I hear is to die for (I cant eat milk myself). The only negative experience I have had at all, was when picking up large to-go orders, often one item has needed to be remade as it was not the right thing so check your bags before you head out, especially if you made any special requests. But honestly, I cant wait to go back. And I have left the best for last... Quality food open EVERY NIGHT until midnight, right here in Tucson!!!
(5)
Dennis B.

The Hub is a very nice restaurant. Great environment and good music. The food was very delicious and there is a great selection of ice cream.
(4)
Matt K.

Best sandwiches downtown. Good staff. Great ice cream. Try the tater tots.
(4)
Yolanda C.

The atmosphere is great but the food does not meet up to the expectation of a place that has a great layout. The food tastes like over-priced bar food.
(2)
Kimmy N.

I think this place is OK. But do have pretty good Mac and Cheese and ice cream but it's pain in the butt to fine a parking in downtown, tho.
(3)
Catherine L.

If you are looking for modern American food with a twist, I highly recommend Hub for your fix. With homemade ice cream and the most amazing mac and cheese I have ever tried, Hub is a must for Tucson locals and visitors combined. The service is fast and the restaurant is very visually appealing. I have visited for brunch, lunch, and dinner and have never been disappointed. Definitely worth a try!
(5)
Nick B.

This place is always a solid pick. The architecture and downtown location of this restaurant are great, along with the extensive craft beer list and well made comfort food entrees. When in doubt, you can never go wrong with the Hub!
(5)
Karen J.

This review is based on their ice cream service alone, as I did not dine here. I came here with a group of friends to enjoys some ice cream as we had dinner elsewhere. As I walked in I noticed that it was pretty busy for a Tuesday, Summer night. Not a bad thing in my book. There was a chalkboard listing all of their unique flavors. I was extremely excited and overwhelmed and I honestly had no idea what flavor to get. The girl working the counter was really nice and gave me a lot of samples. The line started to get long so I finally had to decide, and I went with a cornbread and honey flavor. TO DIE FOR. It was so delicious I am counting the days until I can go back and get some more. MMMMmmmmmmmm.....
(5)
Darren T.

Went after a concert and waited at a bar table for 20 minutes with no interaction...there were 5 staff members socializing at the host stand 10 feet away that welcomed us with no follow-up. We left without speaking to a soul and the same gang of 5 said thanked us for stopping in...really??!!
(2)
Sandy C.

Stopped here for a late lunch after touring Biosphere 2. We were starving by the time we arrived and were greeted by excellent service and food. HUGE portions, creative menu, and excellent ice cream. I had the prime fries, my son the fish and chips, and my hubby a sandwich. My only complaint is that they don't offer milkshakes given that they have a small ice creamery right in restaurant. I know my son was really disappointed.
(4)
Christina K.

This review is for the ice cream only. It's delicious! We got as many samples as we wanted. I think I got a churro or Mexican wedding cake flavored ice cream and something else. It's a posh, but chill space, at least in the afternoon.
(4)
Jenny Y.

This is a great place for classic comfort food, from hamburgers to chicken pot pie, to home-made ice cream. My favorite flavors of ice cream are the Mexican Wedding Cookie and the Chai Latte. I heard that the ice cream is actually made with apple sauce instead of egg whites, which makes it a little bit healthier. The ambience in the restaurant is classy, and customers range from families to young professionals. I've never been impressed with the service though, because the waiters seem to be either confused or lost. This one time, I asked the waiter to have the bartender make me a drink that was like an orange creamsicle. He came back and told me that the bartender couldn't make the drink. Five minutes later, he brought a beverage to my table. Confused, I sipped on it, and was pleasantly surprised that it tasted like the orange creamsicle drink that I had requested. If you want to stop by for ice cream or a cocktail, this is the place to go. But if you want to have a big group dinner, just don't do it. I'll keep coming back here though, just because I love the unique flavors of ice cream, and the location is great, next to all the bars.
(3)
Cynthia P.

Loved it here! We were visiting from Seattle and this place made us feel like we were in one of the great chef owned restaurants from home. Beautiful decor, great service, great cocktails and food. We loved it. As for the reviews that say it's expensive- come to Seattle and I'll show you expensive! This place is reasonably priced for sure.
(5)
Giovanna D.

Great food,ice cream and service. Tried the lobster roll sandwich this time and it was out of sight. Anytime I am downtown , this is my favorite place for lunch
(4)
Rebecca F.

Too expensive for the amount of food served. My love and I wanted to try somewhere new for lunch/brunch and wanted a place with a patio to enjoy the beautiful weather. The three stars are for the great patio and good service. I ordered the Hub fries, side salad and my love got the pastrami sandwich and a side salad. The prime rib on the fries was excellent and made the dish. The pastrami sandwich my love ordered was way off on the meat to bread ratio and should have had a lot more pastrami for the $11 price. The $5 side salad were good but, as i repeat myself again, little small for the price. We probably won't go back. I don't mind paying high prices but I like it to be a good value.
(3)
William N.

Great food and even better ice cream!
(5)
Melissa T.

The food was great and the ambiance is fun. Made for a fun date night out with my man. We did not get any ice cream but dinner and drinks were wonderful.
(4)
Melissa H.

A great spot for a ladies night reunion. Service was patient and flexible with a large group and everyone was satisfied with their meal. I can't honestly remember what I ordered here for my entree. However, I will remember the joy of tasting many delicious ice cream options, selecting my favorite two and blissfully eating a 2 scoop cup for dessert.
(4)
Sarah R.

I visited Tucson for a couple weeks, and I heard this place was a place to go. I went for lunch with 4 other people and it was delicious. The restaurant wasn't very full, which surprised me. The inside was beautiful with upside down lamps and exposed brick. The waiter was very attentive and accommodating. I got the veggie burger with tator tots and it was awesome. After lunch we got ice cream, and it was a hit. Amazing! I ate the strawberry one, and the 4 ounce was plenty. Overall, it was a great place for a quick and quality lunch. Definitely recommend!
(5)
Uri P.

Great ice cream, but the lobster roll is dry, overcooked, and fishy. Not worth the wait for food.
(2)
Cheryl M.

Honestly I'm struggling trying to decide what to write about the HUB. It's everything I've ever taught myself to stay away from! Ya know I don't keep this girlish figure for no reason! I've actually worked really hard to change the way I cook because I LOVE comfort food so much! Well now I know where to run to when I need my comfort food fix!! Creamy, cheesy, melt-in-your mouth Mac-n-Cheese! Flaky, crusty, yummy Chicken Pot Pie! Updated Tuna Casserole with Seared Ahi Tuna! Pastrami, Corned Beef, Beef Dip, Patty Melt, Chili Fries, Dogs AND MORE!! This place is comfort food heaven! I ended up getting the chicken pot pie, much to my dismay. But WOW! Was that thing amazing! It had crispy crust throughout. No sogginess to be found. The top was beautifully browned and flaky, and the inside? The inside was creamy beyond belief. A great mixture of chicken and vegetables. I was very impressed but knew I was going to pay the price!! I would highly suggest eating your meals here for lunch and not dinner, that way you have time to digest it before bed! Unlike the 50 people crushed inside on the hour and a half wait list, we got right in thanks to Yelp!! You can now make reservations online and it worked like a charm! We were seated immediately, served right away and our server was spectacular. I have to say the only bummer is the amount of people shoved into this place. Obviously the word has gotten around because there isn't a place to stand or sit anywhere, which is great for the HUB but not so great for a couple trying to have a nice meal together. The seating is very close together and the atmosphere is very loud and busy. However it wouldn't stop me from coming back!
(4)
Johnny W.

Our first time at the Hub. We went after reading great reviews--- Our Ice Cream was just great ( albeit a little high dollar) and the tator tots were crispy and good. That is where it stopped-- I had the burger-- the meat was mediocre and patty seemed pre-made-- Ordered it medium got it hard well. The bun was day old at best, the lettuce leaf on the plate was droopy and old as was the slice of onion -- My wife's chicken salad sandwich was no better -- dry, no cranberry or anything else to spice it up-- plain bread toasted dry--- however the French fries were good--- I have to say Whataburger would have been better-- f
(3)
Eric K.

Great appetizers and of course some of the best ice cream in tucson!
(5)
Carol K.

We just finished our tour of the Titan Missile Museum and are hungry! We head downtown Tucson, ready to eat. The Parking is difficult to get to, there is construction and roads are closed, detours everywhere. We finally find parking behind the building but walk around to the front to enter. There is a bar side, with a massive long bar and some tables. Then on the other side, the restaurant with tables and booths, for late afternoon, it's almost empty. My husband had read about some smothered fries, the prime fries, covered with prime rib and cheese sauce. It's a must try and we order one more app, the glory, fresh cheddar cheese curds, really crispy, with dipping sauce. I also try the HUB burger, it's covered with pastrami, cheese and cole slaw. It's a tasty burger. It comes with tater-tots. Overall, everything was really good. I hardly had room to try their custom ice creams, but somehow, I found it! I had to try the white chocolate raspberry. It was so creamy! Good food, great service, and wonderful ice creams!
(5)
Craig S.

Drove to Tucson for a 2:00pm wedding. We had intended on eating at the hotel where the wedding was going to take place. We got there at noon and the wait was 1.5 hours. Time to change plans is we was going to have a lunch. Asked a couple of what looked like U of A students where was a good place to eat close. They pointed us down the street and said there was several places in that direction. The HUB was the first place we came to so we went in. The place was busy but we were seated almost immediately. The place was what I would call trendy. It looked like it was in it's early years a small warehouse. Concert floors, old brick walls held together with old rusty bolts. I was on a low carb kick that day so I got a hamburger with no bun with a small salad. My wife got the ice cream. I forget what kind. The waiter had no problem substituting the fries for a salad or the hamburger without a bun. The hamburger was juicy and taste. Maybe the best I have had is some time. My wife liked the ice cream she ordered. This is a place I would eat again if I was close. There was many small shops in the area that would of been fun to go into and many other small restaurants. Makes me wish there were more places in the Peoria area where we live to eat. I am sure there some I just have not found them. Any how everyone. Have a Great time eating out.
(4)
E M.

Great Food! I had a Pastrami Reuben with tater tots and it was AMAZING!! I couldn't believe how delicious and savory it was. The pastrami was tender and perfect. The tater tots were golden, crispy and not greasy. I was stuffed but still had some room for rich and creamy ice cream, so I had Bourbon Almond Brittle. Everything was just perfect
(5)
Hannah G.

Hallelujah for places like Hub, that even when it's crowded, there's usually a seat at the bar, and if not, you can drink while you wait. Forget the wine you liked? Of course you can taste and see which one it was. In a real glass. And yes, not only can you order right up to the consistent (I do love consistency in my dining experience...) midnight deadline, but yes, you can also order that thing that's not actually on the menu but that you know we have because you asked if we could do it, and we can, because we want you to come here and spend money and eat food and drink wine and bring friends. Yay! See you next time, Hub
(4)
Mark D.

Liar Liar. "Go park and come back in. Plenty of seating available." We get there and many empty tables. All reserved. Tried to speak with the manager who was arrogant and would not let me speak or listen. Was once a great place. I guess they are just too good for thier own good. I might add, they will not take a reservation for less than one hours notice. And, they never addressed the Liars behavior.
(1)
Richard S.

My new FAVORITE restaurant in Tucson! What a combination - really incredible food that is actually prepared in their kitchen; a truly excellent selection of ice cream that they make - and a fine collection of things to drink. Shucks, even their coffee was good (I did have to drive back to PHX that evening). I had the pot roast dinner - just great meat and vegetables - I'm eating the other half for lunch today. I'm definitely returning - there are 5 or 6 items on that menu that cry, "Try me - try me!" Come on down - I'll meet you there.
(5)
Gene T.

Quickly becoming one of my favorite places. Good flavored food. Enjoyed the prime rib steak. Great taste. Surprised me! Did not like what it came with but they do substitute. Always good to know! Steady service. But the real reason I am enjoying going there, is the ice cream. Love the choice and taste. Mmm. I will just walk in and grab an ice cream and walk around. Nice!
(4)
Joshua S.

Amazing! What more do I need to say than Makers Mark infused ice cream! I have enjoyed two meals here now and couldn't be more enthralled with this place. Great beer selection, really good food, and amazing ice cream.
(5)
Kamryn C.

The hub has steadily improved since my first visit. The food, drinks, and service have all been good each time I've been. Hub's specialty is comfort food and they do it well. Their mac and cheese is sinful, the fries are cooked perfectly, and the ice cream is really where they excel. I've had the french onion soup, which is good, but a ridiculously small portion for the price, the vegchetta, my current favorite, and a few other assorted things on the menu. As for drinks, the stubborn hubster is delicious. It's gingery, and minty and balanced, as all drinks should be. They also have a good selection of beer and wine. I've been once for their happy hour and really wish they offered discounted food/cocktails along with the beer and wine. I'd like to venture into more of their menu, and as the chilly months approach, I'm sure I'll delve further into their world of comfort food.
(4)
D C.

We had a group of 13, and everyone loved their meal! The hamburger was the best my husband every had. Mac and cheese was too die for! Leave room for ice cream, love salted caramel. Will definitely return.
(5)
Jason T.

Great food at this local restaurant. Had the lobster roll this weekend and it was fantastic! There's always a crowd here and for good reason... the food is great, pricing fair, and the service is impeccable. Long line to get ice-cream but next time I will get some.
(5)
Debbi W.

This was a really nice place but, over the past year the stench of privilege & entitlement on the part of customers & staff has made it a DUMP! As I entered a couple cut in front and almost trampled me getting to the hostess stand. Then after they were whisked off to their prime table, I waited two minutes for one of the two remaining employees at the hostess stand to acknowledge me. I had stopped in for some ice cream but, nothing they offered would squelch the bad taste in my mouth.
(1)
Nikki B.

This is a great downtown spot. Amazing food. Lobster Mac and cheese, and really large delicious wings! They aren't too crispy. The best thing is the ice cream. If you like chocolate, get the Nutella! Comfy seating too.
(4)
Christian M.

Awesome building, great service, homemade ice cream, and good food!! The food has improved a ton since this place first opened! We started with the UNBELIEVABLE tater tots appetizer--basically tater tots smother in melted cheese and corned beef--definitely NOT on Weight Watchers--but split between a few like-minded folks and it hits the spot! The macaroni and cheese is decadent--super rich and cheesy (and you can add BACON, and why wouldn't you?!?!). Service was great despite it being quite busy. It is not a super quiet place to hang out and visit, but it has a great vibe. The ice cream is the easily the best in Tucson, and there are many creative flavors--but my favorite is the salted caramel and I love it so much that it is hard for me to venture outside of my comfort zone! Bottom line--when we are downtown--we go to The Hub--at least for ice cream.
(4)
Sarah B.

Great music selection, such as, but not limited to the Baha Men, Destiny's Child, and Gwen Stefani ft. Akon, and many more.
(4)
Dave J.

Still haven't been back for a meal, but when we're downtown, we never miss an opportunity for ice cream at the HUB. Best ice cream in Tucson!
(4)
Heather T.

I went here for lunch when I had jury duty in April. I was with two other women who served with me, and we specifically asked for them to put our orders on the fly since we had to walk back to the courthouse. The waiter said he would and did not disappoint! Our food was out in less than ten minutes. Our burgers were fantastic, and the tots were gorgeous. I never thought I'd say this, but their tots blew the ones they used to serve at The Grill out of the water! If I had more time, I would have gotten some ice cream, but jury duty called. The waiter made sure to put us on separate tabs; I made sure to give him an extra high tip because that was worth more than my typical tip. The next time I'm downtown, I will gladly drop by this little treasure.
(4)
Tory B.

We can't say enough about this place! We have referred several people to the Hub and all have thanked us. From the service to the food you will be pleased. Make sure that you save room for the amazing ice cream!
(5)
Anatola I.

I took my two children (ages 18 and 12) to the Hub for ice cream this afternoon. We arrived at 2:15pm and there were three tables occupied out of the approximately 20 tables inside the restaurant. First, I heard from my children that the woman who served them was somewhat disrespectful when they ordered (my 18 year-old had taken my 12 year-old to the counter to order while I sat at a table and waited). I didn't find this out until we left the restaurant, unfortunately, or I would have spoken up at the time. Next, after paying $10 for two 8oz. containers of ice cream, I was told by the same server that the tables were reserved only for patrons purchasing more than ice cream. She told me that we could sit at the bar/counter, but my family felt that would have been awkward as we would all be facing the same direction. The fact that the restaurant was relatively uninhabited and that there were so many vacant tables aside, I found this policy to be incredibly tacky, especially since I'd just paid them $10 for ice cream. At this point, I'd lost my appetite for being in their restaurant, so we just left. I would have given Hub one star for this experience if not for the five minutes we had of enjoying the ambiance. It's unfortunate because I love supporting local establishments, especially downtown, but I value customer service far more than I have the patience to chance it here again.
(2)
Anna M.

Update: They've brought back the 8oz containers for ice cream, which makes me very happy. Special trips are back on! Due to the bad experience with the server, I have yet to actually eat here. Maybe one day...
(4)
Stephanie S.

Why I'm a fan: 1) Tasty ice cream! (Yay for the generous free tasting samples!) 2) Love their great downtown location! 3) The chicken pot pie is my go-to lunch item - yum! Hot tip: check in on Yelp during a weekday lunch and get an instant coupon good for a free ice cream dessert!
(4)
Jennifer M.

After having ice cream many times, and even some cocktails, I finally got to eat at Hub. I went for the lobster roll and upgraded to mac and cheese. I thought both were really good. I know that they are known for their mac and cheese-I thought it was very good but I wouldn't go nuts for it. The lobster roll, however, was wayyyy better than I expected. It was really really really delicious. The service was very good as well. I need to come back and try more items but after hearing some mixed reviews, I am glad I came here and gave the food a chance.
(4)
Eileen C.

After hearing great things about this place, my girlfriend and I decided to try it out. I was so disappointed. It's downtown, so it's kind of small, but I felt like we were sitting on top of each other. The place doesn't look anything like the pictures on line. It was actually kind of dumpy. The food was just ok. I had the Grilled Chicken Sandwich and Mac n Cheese. Service was good. We had Jake and he did a great job. Did not like the atmosphere at all. Not a fan overall.
(2)
Cathy L.

Wow the ice cream! Rotating selection of creative flavors are top-notch. The food is really good and service is excellent. The price tag is a bit high for the average family outing but worth it for something special. Typical crowd is young and hip but I see all ages there. The bar is fun for people watching. Fun downtown destination. Parking is free behind their building in their lot.
(4)
Justie L.

I'm ashamed to say that it took me over a year and half of living in Tucson to finally visit this place. However, I blame this partially due to the fact that it's nearly impossible to get a table for dinner over the weekend unless you have reservations or are willing to wait at least an hour. Service here is pretty standard, nothing spectacular but not by any means awful. The setup of the restaurant seems a little awkward because the booths take up a good amount of room, which leaves little walking space between them and the bar. Most of the food is also pretty standard here, but I would say a little overpriced based on portions. Everything can hold its own okay, but I would probably have given it 3 stars if not for the mac and cheese. This place has, hands down, some of the best mac and cheese I've ever eaten in my life -and I've had a decent amount. The bowl looks pretty small when it's served, but don't be fooled, it's very rich and very filling. The ice cream is also pretty good here, but I'll never understand why any place charges $3 for a small scoop. Thumbs up on a free scoop for checking in on your phone though! I'll probably be back because I have a few friends that love this place, but there are definitely a number of better restaurants in Tucson.
(4)
Brian H.

Stopped by for lunch with a group of colleagues. Decor is beautifully modern, well executed and comfortable. Service was spot on. I had the prime dip - their prime priced version of a French dip. The bread was perfectly crunchy and had a lovely fresh baked flavor, meat was over-done & thickly sliced making it quite hard to chew, the swiss cheese and caramelized onions were a nice touch, and the au jus had an excellent flavor that went well with the sandwich. I opted for the side salad and it was very good with their house balsamic vinaigrette - which was savory and different than the norm. All the other plates of my colleagues looked great and all enjoyed their food. It was a pleasant experience and hope to return to try the other items on the menu. $17 for lunch with tip. Ouch.
(3)
Trevor C.

I really want to like HUB, but the food product just doesn't deliver. I've probably dined there 20 times and tried many different items on the menu and I've only found one that I would come back for, the deep fried cheese curds. As a boy from Wisco, I have high standards. I will give credit where credit is due, these curds are as good as back home. Also, I do like their ice cream. That is about where it stops though. I have yet to find an entree that is I would describe as anything other than pedestrian or not good. The food sounds and looks good, but the taste just isn't there. Also, the craft cocktails are uninspired. They try to be original, but the finished product just doesn't taste good. The service is also hit or miss. I've had good service and I've had service that made me almost want to walk out. Truthfully the only thing saving this place from a one star review is the ambiance, the curds, and the ice cream.
(2)
Merle S.

We ate here three weeks ago, after hearing good things about a new place in town. When asking about some menu items, we learned that the pricy veggie burger was a Boca burger! Really? The chicken sandwich, ordered by one of our dinner companions didn't look very "authentic" or original. It looked like it was a chicken filet purchasable from some grocer's freezer. Again, really? We finally settled on a corned beef on rye. The rye bread looked like cheap white bread, with caraway seeds. The beef was so tough we literally had to rip it apart with our teeth, and there was probably twice the amount of bread than meat! Awful, and certainly NOT a deli style corned beef sandwich packed with meat, as we were told! The salad was the only good thing, fresh and appealing. Don't waste your $$ here. There are plenty of quality restaurants in town, who deserve your attention much more than here! Oh, the ice cream, you ask....well, we gave up before we got to that point...great idea, poor execution.
(1)
Chris B.

If you enjoy caves, HUB is a good start. For god's sake, can you put in a lamp or two? I bumped into waitresses three times, which is usually a good thing except when they're holding food.... Must trys: Fried cheese anything with pastrami or corned beef/hash Ice Cream sitting at the bar Anyways it is a chill spot, the food and ice cream is good and well portioned but entrees vary around $15, which is high for the causal food menu they have. Their strong suite is their comfort food: mac and cheese, sandwiches, pasta, tots (yes they have some good tots), but again, could be priced better. I had almost been tempted to offer 4 stars for the overall experience except the service here is also a bummer. The waiter we had responded to every question we had with..... uh i don't know. Well then why the hell are you working here? uhhhh, it just made ordering in the dark that much harder.
(3)
Monica L.

Their ice cream is AMAZING! Their food is so-so. I tried the lobster roll the second time I went. The lobster was overcooked, the roll dry and under-dressed. In all for the price it was bad. The best dish is the rib-eye steak fries...OMG delicious and share-able. Go for the ice cream and atmosphere, get food somewhere else. Be sure to check out the bathrooms...just trust, they're wild. Get a reservation to eat, the only take out food they have is ice cream.
(4)
Frank S.

The service at the HUB is atrocious. I was brought the wrong thing 3 times. Finally, I just ate what they brought me, even though I NEVER got what I ordered. All my friends were done eating, and I still didn't have any food. No one should ever eat here.
(1)
Kyleen S.

We've only eaten here once, but it was the perfect ending to a great night down town. We enjoyed the pastrami reuben with fries and it was fantastic. It definitely has a "hipster" vibe, which I suppose fits in perfectly with its location. Being late night, it was the perfect atmosphere for winding down (after a killer concert at Club Congress) before heading home. We will be back to try their ice cream one of these days - The ice cream menu was impressive!
(5)
Joseph W.

Ate at the HUB a few weeks after they opened and had a great meal and dining experience. Told some friends about it and went back with them, unfortunately, nothing was the same as the first time! One of the most important elements for a successful restaurant is CONSISTENCY! From the service to the food, they were both going down hill! Great decor though! We went back last Saturday for a friend's Birthday, reservation for 12 at 7, we arrived early and were told that they wouldn't seat us until more people showed up? So we ordered cocktails and stood in the way! The hostesses waited until we had 8 of the 12 before seating us. When our orders arrived 3 of the 10 entrees had issues from missing ingredients to poorly prepared items, the manager comped the items but never told our waitress so at the end of our dining experience we had to wait for them to correct the check! I personally don't like when a server comes to a table and asks "who gets this?"!! 1) Train your staff so the servers know what the items should look like before picking them up.. 2) Train your kitchen staff to they know what goes on an item! 3) Prepare your food well and work on consistency! 4) Have all of your servers KNOW the menu! 5) Your decor is great!
(2)
Michael W.

I was told to go check out this place out and I'm really glad I listened to the suggestion. Cool vibe for a Thursday night...the dining room was full and the bar was packed. Be sure to call ahead and make a reservation. I had the Lobster Roll (best ever) and I've had many from the east coast... Last suggestion...save room for the home made ice cream. Had Grandpas Breakfast (vanilla ice cream, Dewars scotch, maple waffles, and bacon.) 'nuf said!!
(5)
Jeremy P.

Such a cool place! Went here last night with my girlfriend for dinner and we absolutely enjoyed ourselves! Food was delicious, restaurant had a cool vibe, and of course, the ice cream (samosa) was out of this world!!! I ordered the lobster roll sandwich with fries and a side of mac n cheese to split with my girlfriend. The sandwich was delicious, not like your typical lobster roll which usually is laden with mayonnaise! Instead the lobster was cooked in a garlic butter sauce which gave it just enough flavor. Fries were perfect!! I would honestly just go back here for a basket of their fries and a scoop of samosa ice cream! My girlfriend ordered the vegchetta sandwich (grilled veggie sandwich) which she also enjoyed very much! Portions are big so be ready to take a box or two home, especially if you are saving room for ice cream, which is a must here! The only reason that this place didn't get 5 stars was that our server wasn't attentive. He kept disappearing in the back of the restaurant. I never even got a refill on my water. Additionally, the restaurant was just a tad too dark for my taste. A little bit more light on the table would make the experience more enjoyable, but i understand its part of the look they are going for. Overall, I definitely recommend this hip downtown joint! Go for a scoop of their samosa ice cream or if you are daring, try one of their many unique flavors!!!
(4)
Emily G.

I am SO glad that for once I let my Yelpiness go and sat down at this restaurant prior to Yelping it on my phone. My snobby snobby self would have seen 3 stars and walked away, not giving this place the amazing chance that it deserves. [ Just for the record, the Yelp app doesn't show ratings trends by TIME, proving that the place has improved in the last 4 months and trending upwards, still dealing with an mediocre overall average] My 3 friends and I got seated right away in a long, dimly lit fancy place. We got our orders in right away and stared at the ice cream counter drooling and deciding which flavor we would get once we were done with dinner. 2 of my friends ordered the burger (with bacon and cheese), one friend got the steak and I got the veggie sandwich with a side salad. That's when all hell broke loose. One of my friends started getting pale/white/green and sweating profusely, followed by him running out of the restaurant and my other friend running after him to make sure he was fine. "Crap", the leftover 2 said, "I was really looking forward to this dinner". Once we figured out that our 2 friends were not going to return and sit down to enjoy our future meal, we called our waiter right away. Our waiter checked the kitchen and told us our food had already been ordered and almost ready to come out. My options as I saw them was 1) Cancel everything and be a huge dick, 2) Get our super fancy dinners to go and just enjoy them half-cold at home. So we looked at each other and asked to get all our meals in boxes followed by the check... immediately. As my friend was holding my other friend spit his guts out in an alley way, my friend and I split the check and took the large bags filled with out food. I'm pretty sure we were there for a total of 10 mins from sit-down to sit-up. When we finally got home, we put my friend's steak in the fridge (we were sure he wasn't going to eat ANYTHING that night) and opened our boxes of food in front of the TV, feeling totally down about having to leave the restaurant. I dug right into my veggie sandwich and dipped it in my balsamic vinaigrette (that was there for the salad). The sandwich was.. FABULOUS! the veggies were soft but not-overcooked, the tiny bit of pesto and cheese gave it tons of flavor and the bread was super soft and fresh out of the oven. My only complaint was that the whole thing was too oily, so I had to finish my entire sandwich before I could wash my hands and use the fork for the salad. The salad and vinaigrette were amazing with baby greens and some fresh (yet small dose) of veggies. Even the pickle was pretty tasty. My only complaint would be that they cooked their meat more than requested. My friend's medium-rare burger was definitely well-done and my friends medium-well was pretty much burnt. Despite the overcooked meat, they still really enjoyed the overall flavor of their burgers and tater tots. Overall, I was very appreciative of how the server helped us deal with the situation and still managed to give us amazing food very quickly to fit our needs in this very unplanned moment. Ok I lied. I have 2 complaints. My second complaint is that I never had the time to order ice-cream, and now I have gone without. Dear Hub, please ship me some ice cream!
(5)
Victoria O.

I'm bummed out that the only size offered is 4oz for $4, which is a bit pricy for the portion you receive, but the variety of delicious flavors make up for it.
(4)
Blakey G.

Ice cream was delicious, lots of unusual flavors that are ever changing. Great atmosphere and service. Only complaints were the bathrooms only accommodate 1 person at a time and I received a martini glass that had left over lipstick residue that the dishwasher didn't quite get.
(3)
Fiona F.

One of my favorite places in Tucson! I always take friends visiting from out of town to the Hub. LOVE their french fries and the home made ice cream is delicious! Would definitely recommend!
(4)
Pat B.

My wife and I went for lunch to Hub. We both had a cocktail, I had lobster mac and cheese and a house salad and my wife had a cup of soup and shared my salad. We both shared a very small cup of ice cream. The bill came to $53. The soup sucked, the salad was very good but it was a salad! The lobster mac and cheese had two pcs. Claw meat and the rest was macaroni with a lame sauce. The cocktails were in a squat glass with little alcohol. The ice cream was great and a very small portion. We will NEVER go back again! Once screwed shame on you.
(1)
Nina P.

If you like cookie dough ice cream, try the oatmeal cookie ice cream, it's so good! I went in last week and got the cornbread & honey ice cream which tastes exactly like cornbread, there are even little pieces of cornbread in it. Sounds a little weird, I know, but it's great. Even writing is review is making my mouth water thinking about it.
(4)
Lakota M.

Love love love the decor! Very cool space! I've been here numerous times and can not stop grubbing the shrimp cocktail! It's always delicious & never disappoints plus it's South Beach friendly & I happen to be on a diet when I'm there or just need to feel good about myself as I'm downing a scrumptious micro brew! Lovin cool places like this that are continually popping up around T town! Alright! alright!
(3)
Bob C.

Great ambience and the shrimp and grits and ice cream were delicious. We had seats for three at ice cream bar which were not good asked to be moved and they responded "nothing available" but 5 minutes later hostess came over and offered a table. Hostess was very nice and accommodating. Cool part of Tucson. Great draft craft beer selection and the fact that I could order 8 oz version so I could feel free to try more.
(4)
Julia H.

I haven't written a review for this place yet? I'm shocked. POSITIVES: + SALTED CARAMEL ICE CREAM, need I say more? Ok I will + Great bar, great drinks. YUMMY bloody mary :) + MANY OTHER UNIQUE ice cream flavors (reminds me of Bi-Rite in SF, to die for) + LOVE the lofty ambience +They are always busy, but I always seem to get seated very quickly whether it be lunch or dinner + Had a yelp check-in offer : Free scoop of ice cream! :):):):) + Provided parking in back lot NEGATIVES - The mac and cheese was watery.
(4)
David L.

Great spot downtown with comfort food. The chicken pot pie was very good and you have to get the fried cheese curds to start! They are a must. Great ice cream choices as you would expect as well. One of the best meals i've had in Tucson.
(5)
Celina R.

I've been avoiding this, but it's been bothering me so much I have to get it off my chest. I was there on a Tuesday. It wasn't busy or crowded. Aside from another family, we were the only customers in the bar. My friend and I sat at a booth. We ordered the same drink, a grapefruit flavored prosecco concoction. We took one sip and both realized we had made a terrible mistake. This drink was so bad. We left it there in the table and decided we just couldn't finish them. The bartender brought out the prime fries we ordered. In the process he spilled my entire glass of water all over me. It was invigorating and I honestly didn't mind. That evening was so hot, he was doing me a favor. I just smiled and dried myself off and told him it was no problem. The prime fries were very good by the way. When we finished we wanted to ask for the check. But we couldn't get the bartender's attention because he was busy speaking to two of his friends at the bar. We waited 20 minutes for him to wrap up his conversation. I tried to wave at him politely, but he never glanced over. He finally brought us the check. He ignored the two full drinks left on the table, and to my dismay charged us full price for everything. I know that sounds terrible on my part, but I never expect to get out of paying for things in these situations, even when the waiters spill things on you. And in the rare instances that I haven't immediately inhaled something, waiters usually ask me if there's a problem or if I want something else. Even when I'm lying, I say "no I love it, thank you for asking." Especially when liquor is involved. I've never not finished a drink. I hate wasting good alcohol, but I just couldn't get this one down. The fact that he saw we had two full drinks left on the table at the end of the meal, and didn't ask what was up, just rubbed me the wrong way. If he had even pretended to care, I would've gladly paid for them, never given it a second thought, and I wouldn't be writing this long winded review. I'm really bummed about my experience there. I always brag about Tucson, and the amazing restaurants, and the excellent service. But this experience made me sad and angry, it wasn't like being in a restaurant in my awesome hometown. It didn't feel like Tucson. The bad service wasn't just at the bar, most of the staff never smile, and always look like the customers are bothering them. I wonder if the managers tell them to look constantly annoyed. I didn't feel welcome and I didn't feel like my patronage was appreciated. Tucson is sincere, if nothing else. And this place doesn't feel very Tucson to me.
(1)
Marina M.

The Hub's interiors are gorgeous. Tall ceiling, moody lighting, the works. It doesn't hurt that they hit the jackpot with such a great location. However, in my opinion, the food fell flat. As in faceplant flat. Throughout my one visit, I tried three items: Chicken wings, grilled cheese, and a sandwich that proved unmemorable. The wings were just okay. The grilled cheese, which I was so excited about, was not good. How can so much cheese be so unappetizing? A grilled cheese with Kraft singles would not be as bland. The sandwich, I believe corned beef, was bland as well. I don't feel so bad about the bad review considering that this place is so popular and not likely to lose any business soon. I probably won't be back though.
(2)
Drla V.

Ehhhh. I'm iffy about this place. The ambiance is nice, but that's about it. Ice cream is OK - nothing to write home about. Their food is just average as well. Stay away from the Lobster Roll. That was pretty nasty, even by Tucson's seafood standards.
(3)
Rebecca M.

The fries are amazing!!!! You know that a restaurant is good when the leftovers still taste amazing the next day. I recommend the Turkey BLT, the bread is toasted just right so it's warm and a little browned but not crumbly. The turkey was juicy and the bacon was thick and in the perfect middle between chewy and crunchy. The service was pretty good, our waiter came by our several time to check on our drinks and brought me a to-go box without me having to ask. The food also arrived fairly quick, and the restaurant was pretty busy, though not as busy as it gets I imagine. I absolutely the love the interior, with the exposed brick walls and lamps hanging upside down from the ceiling and white leather booths (though it may be fake leather). It's definitely a cool place and really different from a lot of restaurants in town. Onto the ice cream. I like weird flavors and there is a really good variety of interesting things to try like Thai coconut, blueberry coconut, s'mores, and Mexican wedding cookie which is what I got. I do think that the ice cream is over priced for what you get. For the smallest size which is a 4 oz it was about 4 dollars, at least the 5 dollar small at coldstone you get a good amount. Aside from the ice cream everything else was a fair price.
(4)
Christopher Q.

The food is amazing! Great taste and really good ice cream service can be a little slow (but nice) at times depending where you sit.
(4)
OMARA G.

Update to the HUB: I gotta say I'm really am glad this place exists in Tucson, they've won me over as one of my favorite places to dine and unwind. Since my first review I can't even tell you how many times I've stopped in or brought visitors from out of town to enjoy the food and atmosphere. The staff has been friendly and professional. The updated food selections on the dinner menu are delicious one in particular that I thoroughly enjoyed was the Shrimp & Grits, yummy! Prime fries are perfect for sharing on a late night nosh! Ice cream available at 1am is sheer genuis!
(4)
Allison M.

Ive been here a hand full of times and the service is truly destroying this place.
(2)
Peg P.

I found myself downtown today and wondering what new place I could try. My fellow Yelpers came through once again with The Hub. I have driven by this place "millions" of times and honestly never noticed it. Now, it's on my favorites list. A very cool place with good energy and good food. I had the delicious veggie potpie and I mean to tell you, it was wonderful. Hot through and through and loaded with veggies. It did not disappoint. My partner had the Farmer's Pick salad and loved it. We will definitely be returning and often, bringing along friends.
(4)
Mark S.

I found myself scratching my head after leaving Hub. The vibe is cool and the place is hopping, but some of the food left me asking: Incredibly weird or creative genius? Add in the uneven service - hence the head-scratching. Drinks: My wife ordered the Together Again, which was supposed to be Vodka, Sassafras Liqueur and Cream. Turns out they were out of the Sassafras liqueur and she had to settle for a Cosmo. I ordered a Gin martini - extra dry. OK, so extra dry does not mean a whole shot of Vermouth, which is what I got the first time. I took one drink and had to send it back. Wife said her Cosmo was "fine". Appetizer: We ordered the Antipasta Skewers - Two skewers of Pastrami, Green Olives, Red Peppers and Mozzarella atop greens drizzled with Thousand Island Dressing. First off; I swear that we got our appetizer less than a minute after we ordered it. Hmm... do you think it's premade? As a matter of fact, because of the drink snafu, we got it before our drinks. Now comes the incredibly weird/creative genius debate: The chunks of pastrami were the size of building blocks. Not kidding, they were about two inch cubes and, on top of that, ice cold. Because they are cold, they are not easy to get off the skewers and I almost end up flinging the thing. It takes some work but we end up getting through about half. Entrees: I see porchetta on the menu. First thought: Isn't porchetta an Italian sports car? Nope, it's a succulent roasted pork sandwich with crunchy bits of pork skin... yes please. Wife orders the ribeye and fries. The first bite of my sandwich I wonder,"Where has this been all my life?" As I get more into it, and the sandwich cools down it becomes dry. So dry in fact, I took a bite and was afraid I could not swallow it and had to take a drink of water so I wouldn't choke. The bits of crunchy pork skin were kind of hard to get through and had a texture I am at a loss to describe. My wife's ribeye suffered from lack of seasoning. It seemed they depended on getting all the flavor from the accompanying bordelaise sauce, which was quickly soaked up by the fries. She had to ask for more sauce. Some salt and pepper on the steak would have done wonders. Ice Cream: Wife had the Red Velvet and I had the Salted Caramel, because I have heard so much about it. Consensus: both were really good. Good enough that it may be worth a return trip just for the ice cream. Service: I mentioned the drink issue, but those were rectified. When our entrees were brought to the table, our appetizer plates are not cleared. We did not finish the appetizer, but were not even asked if the plates should be cleared. Also, when the bill came they charged us for my wife's original drink request (which she did not receive) AND her Cosmo. We had to bring it to the attention of someone because we could not gather our server. So the whole experience was pretty uneven: see the incredibty weird/creative genius remark. We have vowed to make it downtown more often, so hopefully we can make it back soon and try some other things on the menu... and get some more ice cream.
(3)
Julie A.

This is my favorite place to visit and eat when I get stuck in Tucson! Great fresh food, Ice Cream, and great service. This place is friendly to kids, but some of the patrons don't seem to be. Calamari- delicious Mac n cheese - Yum! Roasted corn and avocado salad - Amazing came back for it again! Ribeye and French fries- Double Yum Enjoy!
(5)
Kim A.

Yes. One of my favorite restaurants! Really good food and so is the service!
(5)
Todd S.

We don't get downtown a lot but when we do we always stop at the hub for some ice cream before we head back home. Lots of great flavors to choose from. Don't be shy to try several flavors and don't be afraid to take some home it melts quick so you got to eat it fast.
(4)
Breanna P.

Last minute my husband and I were able to find a sitter for Valentine's day. Which was nice . We had no reservations and knew it would be busy. Also the U of A basketball game was on so we needed a place to have that as well. We decided to walk congress just to see if there was anything exciting and we came across this place. I am so happy we did! We sat at the bar with no wait. The game was on as well. The bartenders were super helpful and made great drinks. Our food was fast and delicious. For being a busy night they were on their A game. I will be back for sure.This place hands down has the best service I have seen.
(5)
Dan K.

Waffles & Corn Beef Hash So let's clear the air, you probably won't like the prices--not because the foods not worth it--just in the market, there are restaurants doing a pretty decent job for less money--but not the same quality. Brunch--we went here for the new Sunday Brunch this morning--saw the pineapple infused waffle on a FB posting and knew that I needed to stop over. Well--it was just as advertised--best waffle in Tucson--had fresh pineapple in it with carmel syrup, whipped cream and bacon--nirvana. My only slight criticism is that the bacon could be thicker but that's it. Now my daughter ordered the corn beef hash--giant cubes of corn beef, potatos, leeks and even artichoke hearts. I'm a corn beef hash addict and this was easily the best I've ever had. Moving on to my wife's biscuits and gravy--again, traveled the entire country--great flavor, great biscuits, sausage, etc. Finally, we tried a side of hub potato hash--ok--you had me at potato hash--but again--exceptional. I'm not sure about the future of best breakfast in Tucson belonging to Ghinni's--I think there's a new leader in town and its the Hub.
(5)
Eliot E.

What a disappointment. If I were to judge the place by just the decor and ambiance, I would rate it five stars. I'm no chef, but I can make better meals with simple ingredients bought from Safeway using coupons. The food wasn't bad, but if I want a bland uninteresting meal I'd be better off going to Denny's and saving more than a few bucks. On a positive note, the service was good, especially for being a busy Friday night. Honestly, HUB is another perfect example of style over substance. If you're easily impressed, you will love it.
(2)
Gen Y.

the food is okay, but not enough food per serving. I mean, not even considering the price your paying, just simply not enough. The ice cream is pretty nice though, and comes in cones, which is really sweet.
(3)
Marina B.

Drinks are the bomb! Our server Kiva was amazing and super attentive, love her! Will be back real soon.
(5)
Syd T.

the mac and cheese, cheeseburger, and tots are delicious! If you still have enough room after your meal I would suggest getting their homemade ice cream! the s'mores flavor is my favorite!
(4)
Kate L.

Feeling daring on a recent lunchtime stroll through downtown, I popped into the Hub. Only open six weeks, I hadn't heard anything good or bad about the place but it's trendy exterior and sharp interior pulled me right in. You have two choices, sit down at a table for a meal or walk up to the counter for just some ice cream. I chose to do the latter, having already had lunch. The host was generous in her samples, and I decided to be adventurous... Bacon ice cream? Why not? It was not my favorite flavor, but I was glad I tried it. The sample of the salted caramel was delicious, but I settled on the mint cookie ice cream which was wonderful. The host informed me that all their ice cream is homemade, making the $2.75 pricetag for my single scoop seem reasonable. I think I will be back again, and this time go for lunch as well! UPDATE: I have since been back to the HUB several times, and every time I am more and more impressed. First off, the owner of the restaurant sent me an email to thank me for my review. The fact that the owners take the time to read the reviews of the customers, and care about the feedback, says a lot about this place. One visit, I happened to make small talk with a woman standing near the ice cream counter who had a baby who looked to be about the age of my son (turns out they share the same birthday!). Also turns out, she's one of the owners. She recognized me from my Yelp picture and asked if I was Kate L., having just read the review. Again, goes back to caring about their product and what folks having to say about their establishment. As a result of this, I'm changing my review from 4 stars to 5! Thanks HUB for adding a great spot to Downtown Tucson. I've heard great reviews about their food, a friend recently recommended their Chicken Pot Pie! I'm going to be heading over there for lunch today... if you see me, say hi!
(5)
Scott F.

We had lunch here the other weekend based off a recommendation from a friend. We ordered a few sandwiches and drinks. The food was pretty good. I had the Vegchetta with coleslaw. There were no issues with the taste or service. My buddy had a bloody mary with a strange beef jerky looking thing on it. Odd but interesting. He got the chipotlet vodka in it which I don't think he liked. They processed our separate checks without any issue. I would go back again the next time I'm in the area and then try their ice cream.
(3)
Nazari C.

Nice atmosphere!
(4)
Lindsay S.

Not the worst restaurant in the world, pretty hip interior, but jesus the food is just not that good. I dined here alone for a moment until my friends arrived, tried to joke about it with the overly polite busman to no avail, ordered a margarita out of fear, which was $6, came in a tiny glass, and was not special enough to mention. I ate the lobster roll for food, and it was a lot of bread. I really liked the hostess's dress. After a while this guy wearing a golf uniform came by and bussed our table, not sure if he worked there or not. I got a little drunk at lunch and none of the staff seemed to mind. We were seated adjacent next to a group of older well-dressed news anchor-looking women, which I think is the crowd the hub caters to. They had a billboard once, which some readers may have seen, on the side of a well-traveled road. Hub is also a word describing something to do with connecting to the internet, like router, so that would also be a good name for a restaurant.
(2)
Tuyen C.

Popular downtown hang out that's been in business for a few years now. Mostly, the food is about 3 - 3.5 star quality. I am rating this place as a 4-star because of its location and their unique menu selection. Worthy of mentioning is their Vegchetta sandwich and the Salmon dinner. On one occasion, my friend had the Chicken Pot Pie and the crust tasted like it was freshly made from scratch (fluffy, crispy). Prices are reasonable as well. They are known for their ice cream, but I don't have a sweet tooth so you'll have to read someone else's review for that. But if good, natural ingredients are used, there is not much one can do to mess up ice cream. Besides the main dining room, they also have a few tables in the back patio which would be perfect almost year round in Tucson. Adjoining the dining room is the bar where you can have a drink or an entire dinner served there, if you wish. A wait for a table is almost guaranteed during the good weather months in Tucson - you've been forewarned.
(4)
Zach W.

The hub is helping bring Tucson downtown back to life by supplying delicious entrees, a great bar experience , and premium ice cream selections. The food so far.... Delicious . I personally love the pot pie. You can even make it a lobster or pork pot pie ! Wadddup! They have some amazing local and non local brews on tap. You'll definitely find a tasty brewski from the 15 or so they offer on draft. I've eaten the ice cream once. And it was amazing . I think it was birthday cake ? ... Yeah , it was bomb town. Get over there and check it out ! Once you're done you'll be in lovely tucson downtown, so go grab another drink somewhere and enjoy !
(5)
Chris R.

delish delish delish
(4)
Kelly R.

I really like the atmosphere and Happy Hour specials at the Hub. I also like that it is an ice creamery as well. If my rating was based on these alone, it would probably get a 5. However, the food seems to be hit or miss. The prime dip, fries, and tots are pretty good but stay away from the seafood! I realize we are in Tucson, but that is no excuse (I've made dishes with frozen seafood at home that were much better). The crab cakes come with crunchy vegetables and thats the only thing that makes them acceptable. The lobster roll was a downright DISGRACE! It was tough, dry, and had absolutely no flavor (even though it's described as being sautÃ©ed lobster with butter, garlic, and herbs). I was with a group of 7 on a saturday night and didn't want to change it out for something else because we already waited quite a while for our food (not complaining about the wait, just didn't want to wait that much longer). I pawned it off on my boyfriend and he ate what he could of it. I've heard good things about the mac and cheese and pot pie. Guess I will stick to these next time, but I don't plan on returning anytime soon with all of the other quality restaurants downtown. UPDATE: after looking through some pictures on here, I see a lobster roll that seems to have both butter and herbs on it. Looked NOTHING like mine. Another person in my party ordered it as well and neither looked like the picture on here. I really wish I had said something to the server now.
(3)
Mala H.

Only had the ice cream. Wish they had a few more adventurous flavors. I had Salty Caramel and Mexican wedding in the smallest size. Plenty for an after dinner treat and both were delicious. My friend had the Whiskey Almond flavor, it definitely tasted like whiskey. A little too strong a flavor, the chocolate was also good.
(3)
Lindsey P.

Honestly, I just go for the ice cream. I've never really had great service here but ehh, what can you do? It's always packed... with fancy hipsters. Is that a thing? Anyway. Ice cream is unique & delicious. Salted caramel is always a winner but this time I went with S'mores... sugar overload. I really love the decor inside but since it was so full, we sat on the back patio which is basically a group of tables facing a parking lot. Oh well. So... in closing... ice cream.
(3)
Claire H.

So I don't know about the food beyond the ice cream, but with a scoop like salted caramel that hits the opioid pathway of sugar, salt and fat, why bother eating anything else?
(5)
Brian L.

I really wanted to like this place, I've been a total of 3 times and the food has always been subpar. My girlfriend loved the lobster roll and that's why we went back. The lobster roll was on a bun half the size which was disappointing to the girlfriend. The pastrami sandwich I got was terrible! It was cold, I asked for mustard on it and they gave me a side. The "rye bread" resembled cheap grocery store bread and the pastrami tasted cheap also. For $11 I would have rather eaten Eegees! My girl complained to the manager and he did nothing but offer us a scoop of ice cream.... which you can get just by checking in here on Yelp... 1 cocktail, 1 beer and 2 sandwiches =$50...we will never go back...
(1)
Thomas D.

I was a little surprised at the sub-par service we received at the HUB. It was about 6PM when myself and my two guests from GA arrived for dinner. Our server seemed preoccupied. We had the feeling that at that time, we were more of an inconvenience. The Mac and cheese we ordered was really good, but when you have to flag down a different server for drink refills or boxes, that can be a little taxing. Perhaps it was an off night, but I'll be thinking twice before I bring out of town guests back to the HUB, especially with as much praise I talked about the HUB before we got there, I was frankly embarrassed.
(2)
Jenni L.

The HUB is definitely a great find in Tucson. Downtown on Congress this little place has a big flavor. I had the Lobster roll and it was just amazing. It was warm and the bun was too, although it was dressed proper it wasn't soggy and the fries were terrific. I also enjoy their inventive cocktails. The "Old Pueblo" will knock your socks off, it's very strong so be warned. Also, make sure you also check out the ice cream, it's kind of what they're known for, you can get anything from traditional chocolate to Mexican Wedding cookie flavored ice creams.
(4)
Bethany G.

They're ice cream and service is always delicious! You really can't go wrong with anything on the menu either. I only took one star away because I think the prices are a little high for the portion size.
(4)
Lauren K.

I finally decided to try the HUB tonight for dinner. We got there around 5:15pm, and though most of the tables were empty, they said they were all reserved and we had to sit at the bar. Ok, that's fine, I suppose. So we find a bar seat easily enough, and order some sodas. The menu had a few items that looked good. We tried the Mac and Cheese for an appetizer. While it wasn't amazing, it was very good. The cream sauce was perfectly creamy and tasty, and the mild cheddar on the top was a good addition. The portion was plenty for two of us to share. I would order this again. On to the main meal. That was very, very disappointing. I ordered the spaghetti and meatballs and my husband got the bacon cheeseburger. The spaghetti and meatballs was a $14 disaster of a dish. The pasta was bland and overcooked. The sauce was so disgustingly watery. I had to let my pasta hang over the plate for a while before each bite to drain off the water. And I still managed to get some splashed on my shirt. The flavor of the sauce, therefore, was bland and unpleasant. The meatballs. Oh boy, the meatballs. I couldn't cut into them with my fork, I needed to use a knife. Seriously? I could have used those things as a weapon to crack skulls. They were dry and tough. The flavor seemed ok, but they were so hard that the flavor took a back burner. The garlic bread they gave with the dish had BBQ sauce or something sweet on it, maybe by mistake, I'm not sure, but it was odd. The bacon cheeseburger seemed to be ok. I didn't try it, but my husband said it was ok, but needed some sort of sauce to make it a come together a little bit more. The fries were ok, but I swear I've had the same fries somewhere else before, I just can't remember where. The ice cream was definitely good. Probably the only real reason to go to the HUB. We tried the Snickers, Salty Caramel, and Birthday Party. All three were good and worth trying. They are gooey and yummy. The snickers was loaded with nuts and caramel. Very good stuff. The restaurant itself was nice. The have some hanging decorations that are in desperate need of cleaning and dusting, though. The service, while prompt, was annoying at the bar. They huddled there to chat and complain about how they hate working during the day and how they all want to quit. They made no attempt to be discrete about their complaints, either, and it made us a little uncomfortable. We also got to hear about all of the day's previous food complaints, including wire having been in a customer's lunch pasta. Inappropriate to let other customers hear. It is also nice that they have some parking reserved for just them. I didn't really feel like parking in the parking deck tonight. Overall, I just don't see the hype about this place. I would dine here again, but I wouldn't order the spaghetti and meatballs. I think sandwiches are the way to go.
(3)
Anthony S.

Awesome
(5)
Katie P.

The food is good. The prices are a little high. The service is hit or miss. But the ice cream... the ICE CREAM! That's the reason this place gets 4 stars. I have eaten here for dinner 3 times, and was disappointed with how high the drink prices are. But, the fact that I can come here late at night, try a zillion flavors of unique and delicious ice cream, and then walk out satisfied? Yeah, that's worth 4 stars.
(4)
Brian M.

Stopped by for some ice cream after dinner at another restaurant. Great choices and real yummy. A great treat if you're in the area.
(4)
Gabriela F.

I usually come to Hub during lunch time but this time we went with a big group for a double birthday dinner. We were celebrating two friends' birthdays at the same time, so we had about 12 people and a baby. They sat us at the big table in the back, and although it was a little cramped, I think this was the best place they could have sat us. The restaraunt is not too good for large groups, but if you have one call ahead! I do have to give props to the manager who stopped by several times and made sure things were good. He also brought us complimentary cheese curds and filet fries. So yummy! I tried a cocktail, not really my style but I could see how people would like it. My mom ordered the tiradito one, it was like pure lemon juice. Should have stuck with beer. I got the shanghai salad, so yummy, my mom ordered the pot pie, and had half to eat later. she said it was good but not worth the price. My boyfriend ordered his usual burger and as usual loved it. All in all it was a great time, they brought the birthday girls ice cream in martini glasses with candles and the service was awesome. The food can step up to the next level but the atmosphere and the service is great.
(3)
Hilary B.

The only reason it wasn't 5 stars was the service was a bit slow when you have kids. Food was excellent. My husband had the pastrami in rye and I had the Shanghai salad. My son had the kids hamburger and it was huge. It was cooked medium and very nice. If we ever come back around here, we would come again.
(4)
Kayla N.

Visited 3 times now and it's always good. The mac & cheese is to die for, and perfec to share since it's so rich. Had the veggie burger last night and it was perfect, not those frozen patties but meaty and fresh tasting with a salad on the side. Good for romantic date or late night dinner.
(4)
Michelle N.

Glory Curds! Great Service! Amazing Atmospher! LOVE THIS PLACE!
(5)
Veneranda A.

Hub is riding the wave of the young Tucson foodie craze. It's got high end comfort food, like gourmet mac and cheese and pot pies. But let me make this short and sweet: go inside, walk past the hostess, get some delicious and unique ice cream, and leave. This place is one big mess. The bathroom has one stall and is ALWAYS occupied. The waiters don't know what they're doing. They don't know what's on the menu. They don't know the ice cream flavors of the day. The cheese plate is bad. The food comes cold. And when you tell them your prime rib is cold, they MICROWAVE it. Why don't they just spit on it at the same time. The only thing besides ice cream that this place has going for it is the decor, and unfortunately we've lost that designer to Miami. If you want a nice meal, go to Downtown Kitchen, and then walk over to Hub for ice cream. You'll have the best of both worlds.
(2)
Fiona M.

oh i haven't been to hub since everyone i've talked to said the food was blander than beige and the service was bad. wait, I did go there once. That held true. It was during the day, and we said we were just going to get appetizers and ice cream so they ushered us away from the decent folk, presumably ordering steaks, and seated us in the bar room. (jokes on them, we preferred it there.) Anyway, the price of two appetizers plus two ice creams was the same price as two luncheons, but I suppose this fact may not have occurred to them just yet. The tater tots tasted great, that is to say they tasted like tater tots, and the sauce was delicious. The presentation was a little sloppy, and for the price you didn't get much. We got mac and cheese which was good too. I mean, what mac and cheese isn't? However, the service was remarkably bad. We had to go fetch our waiter, despite that he was also the bartender and was working two feet away from us. He wasn't doing anything, just some light cleaning. It was actually kind of weird. Like, he could see us staring at him, and he stared back... but just didn't come over. Anyway, sure I'd go back, but not by choice.
(2)
Eric G.

Even on a Monday night The Hub had great people watching from our chill, comfortable booth. The shrimp and grits were cheesy and good. Add the fried cheese curds and an 8 oz hard cider and you have yourself a decadent celebration.
(4)
Monica E.

The lobster roll is pretty amazing, served with a side of fries. The fries are nice and crisp with virtually no grease. Sure, some folks like greasy fries, but these are heavenly without the risk of looking like you've just made out with a jar of Vaseline.
(4)
Eric S.

THis place used to be great. Last week, was there and ordered my favorite: the pastrami sandwich. It used to be incredible. Thick slabs of pastrami. But now, tiny little slivers of pastrami, without much flavor. This place is slipping.....
(2)
John M.

I've been here twice, and it's been a mixed bag. High points: shrimp and grits, cornbread ice cream (surprisingly good). Low points: the porchetta sandwich (horrible--almost nothing on it but dry pork). Meh points: most of the other food and ice cream flavors. It's also a bit pricey for what you get.
(3)
Jen F.

This is a great restaurant! There is a decent size menu but the things they have are very well made and delicious. The $5 Mac and cheese is a great deal and fills you up. They have a great ice creamery with home made ice cream and different types like horcata or salted caramel, all that are delicious. Definitely go!
(5)
Bernadet G.

Their food is sub-par, but their mac and cheese is definitely a winner! If you're gonna eat here, stick to desserts and the mac and cheese. The pear cider is yummy too, not too sweet!
(3)
Steven L.

The Hub is a pretty kickass joint. The atmosphere can most definitely be described as "trendy" or "hipster" yet it doesn't seem pretentious. Any place that has The Black Keys playing can't be that bad. The place also seems to draw attractive members of the female homo sapien, which is also a great plus when stuffing your face full of deliciousness. The food here can best be described as "soul food" for lack of a better phrase. Wings, mac n cheese, pastrami and roasted pork sandwiches, along with in house ice cream are staples of The Hub. At the Hub, they leave the fat and the skin and all the things that make food good in their dishes. My second time there I had a Porchetta which is a roasted pork sandwich on ciabatta bread. The crispy skin was left on each pork slice and so was the layer of fat right beneath it. It was tasty and reminded me of Chinese style roast pork (a whole pig over a spit, high five!). My first time I had a pastrami sandwich which was good, but the meat slices were a little tough on the edges and corners. That is too be expected a little bit during the cooking process but it made my mouth tired when eating it. For dessert they have a little ice cream counter where they let you sample the flavors before making your sweet commitment. I don't know whether or not they make the ice cream in-house but I have no reason to believe they don't. The Hub also serves beer from local breweries (I think) and micro brews and their bartenders know how to make beverages correctly. Service was very good. Sometimes, it is noteworthy to mention the bathrooms of an establishment and this is one of those times. I don't know what the ladies' room looks like (I know right?, I'm working on it), but to paraphrase my buddy, the bathroom is pretty neat and looks like something out of a Stanley Kubrick movie (specifically, A Clockwork Orange because if it was like The Shining or Full Metal Jacket, it would have been terrifying). Give this place a try. You shouldn't be disappointed.
(4)
Aidea S.

Absolutely the very best Corned Beef sandwich I have ever had! It had layers of maple carmelization on the outside with excellent tasting flavors and with just the right amount of everything rye bread, spicey mustard (if you want) swiss cheese, et al! The prices at the Hub say this is a "neighborhood" place! The great "old style "walk up and order" ice cream stand makes you feel right "at home" . I noticed a lot of people stopping in for a lunch time ice cream cone break. Great bar too! KUDOS Kade!
(5)
Jason K.

Finally went back last weekend and had no issues with the service or being seated. Had a pot pie this time around which was excellent and perfectly sized. Ice Cream still delicious.
(4)
Jenny M.

The concept is unique, personal - and delishious. The atmosphere trendy, and comfortable, and the staff is accomodating and courteous! I cannot wait to share this unique tucson gem with everyone I know! I am certain you will gain a loyal following, and the word will spread about what incredible restaurant/bar/icecream amazingness this place is!
(4)
Jonny H.

The quality of the food and service varies but it is always a good experience regardless. The ice cream is top notch and even if you aren't a vegetarian the vegcetta sandwich is amazing.
(4)
Saba B.

I want to love THE HUB - inverse lamps, pirate ship ropes, side ponytails and all. From its creative cocktail list to fries done more ways than Lady Gaga's hair in a week, The HUB works hard to maintain upscale diner cred. This may be the problem - too many selections without enough attention to each. This time we tried the salads - The Picky Farmer and the HUB, respectively. Despite the freshness of the greens themselves, I expect more from an $11 salad than a few paper thin radish shavings and shredded beets (albeit pickled). The asparagus were chopped into little niblets so tough that I risked fork damage. Tiny broccoli florets and a few unripe chunks of still-pink tomato hid amidst the greenery and that was all. A teeny, thin slice of ciabatta accompanied the salad. My friend was given a larger, thicker slice with the HUB. I have to admit I grew jealous of that hunk. The service was prompt and friendly - although the dark-haired, ponytailed staff look eerily alike and work sans nametags so we summoned the wrong one twice. Hint for staff - Flo always asks if you want coffee after dinner. Plop a dollop of dark chocolate ice cream in it for good measure. This will leave a bittersweet taste in your mouth.
(3)
Tami B.

The food here is ALWAYS delicious, though I think they could use a tiny bit more light during dinner.
(5)
Jen W.

There is something awesome about HUB. I thought this was mostly an ice cream shop, but it's mostly a restaurant. I had a couple small issues, but those are just new-to-town issues, right? My disclaimer: I did not go on a weekend when I heard it is packed! First of all, the refills were not quick, and sometimes you had to ask which was awkward because you could see a bunch of people within a yell away. But that's okay because it's a lounge-y-type atmosphere that encourages you to loiter. There is a bar section, and the music is louder there. The atmosphere is awesome - I felt like I was in Vegas or something, but most of all, I would love my place to be decorated like HUB! The seats were very comfortable. The dark wood has a couple splinter type catches in the corners already though. Gorgeous hanging lamps, ropes on the side of the wall, metal arches - an architect's dream - I was eating with an architect. The women's restroom was a spacious single-stall with a metal baby changing table, an awesome sink with metal accessories, mirrored ceilings, and a fancy door handle. The salted caramel ice cream was too salty for my taste, but the oatmeal cookie dough was fantastic. The blueberry pie really had crumbs in there or something! The pot pies are pretty tiny and around $10. They accommodate large group reservations (think 10-25) - just call in advance. Sometimes they close early, sometimes they don't - it usually is open until 2 am even on weekdays and the food is not served after 10 pm though there is ice cream.
(4)
Ryan k.

Since writing my first review I have been back to the Hub four times and I have not had a single issue with consistency or the quality of my meal in any of those experiences. The mac and cheese has been great.. The Lobster roll was fantastic. The porchetta, which I had previously not enjoyed, was moist and flavorful. Thanks for your continued improvement. As a restaurant they have really begun to mature and I think it shows. I'll be back.
(4)
Jennifer R.

We found this place by accident. While driving through Tucson, looking for a decent place to grab a quick lunch, and not finding anywhere to park, we stumbled apon a parking lot and grab a space. We looked up and saw The Hub - might as well go in and check it. I'm pretty sure it was fate! The atmosphere is incredible. This place looks like it should be in New York or Chicago, rather than in Tucson. Definitely has a big city feel. Food was awesome, as was the service. I had the Thai Chicken Salad which was to die for, my friend has a veggie sandwhich that made me drool, and my other friend got a Rueben that she said was the best thing she had ever eaten. Save room for dessert! They have a HUGE selection of amazing homemade ice cream and sorbet. Next time I'm in Tucson, I will definitely go back!
(5)
Melissa B.

We were so excited to try HUB. Had heard lots of great things, and some not so great. Reading the reviews made it more exciting to try it our for ourselves. We had reservations at 6:30pm on St. Patty's Day, and were seated very quickly. The atmosphere was great! Great open feeling throughout, nice lighting, and loved all the decor. Even with a full house, it didn't feel crowded. (And I'm one of those people who gets very anxious in crowded places) We ordered Drinks (Wheat Beer on Tap & Dr. Pepper), and hot wings to start. The wings were delicious, very tangy, it was a big order, better to have shared with two more people because we only ate half. It was so hard to decide what to order for dinner- so many choices! I loved it. We finally decided; I ordered the Bacon Cheeseburger with Cheddar (medium well), my other half ordered the Pastrami Burger w/Coleslaw (Medium) they ordered both came with fries. Delicious Burgers and fries, cooked well, and great tasting. We were both very pleased, and full! We only made it through half of the dinner before calling it quits. (I mean we had to save room for ice cream!) The ice cream! I was so excited to hear what was on the ice cream menu! Again, lots of choices.. but that's not a bad thing. I stopped listening after she said Bourbon with Almond Brittle. It was AMAZING. I read a review that they bourbon was overwhelming- and I totally disagree! The Almond brittle brought balanced it all out, and I loved every last spoonful. Overall, we had a great time at HUB! I will say, the only negative I saw, was with larger groups. There was a table of 6 next to us, and they ordered before we did, and their meals came out after ours, and all at different times. So some of the people at the table were just staring at their plates, waiting for everyone else at the table to get their food. ...But our table has great service! Our drinks were never empty, our order came quickly and our table cleared quickly and everyone was very pleasant! Thank you HUB, we will see you again soon!
(5)
Michael J.

We decided to go out for some dessert & beer the other night, So we headed to the HUB downtown. The decor is awesome and the menu is simple. We went for dessert, but we started with appetizers - Prime Fries: Fries topped with sliced Prime Rib and a wonderful cheese sauce, it was awesome! They have a great selection of craft beers with about 20-24 on tap. After appetizers we had dessert from the creamery, great variety of hand-made ice creams! Next time we're going to eat more than just appetizers!
(4)
Amanda D.

Hub. This is my 2nd update so I am obviously a fan. I have been twice in the last week (it was my B-day so I had dinner on my B-day at Hub and a be-lated B-day lunch today). Both times the service was fantastic. I don't recall our server's name from our dinner at Hub but today Lindsey was our server at lunch and she rocked. Things I have learned about Hub on my recent visits... the pork sandwich is not the right sandwich for me but the pastrami absolutely is. I'm also not a fan of their cole slaw but when I had dinner with S and E, S was a great big fan of the slaw so it varies. I have a feeling if one enjoys rye bread, they will enjoy the coleslaw. That just doesn't happen to be me. You are able to have the pastrami or corned beef sandwich on ciabatta instead of rye. The ciabatta at Hub is yummy. Their french fries are incredibly hard to stop eating. They are delish! We had the blue fries the other night and they were great but I like the purple fries even more. Something else I learned is one minute they have a flavor of ice cream and the next it's gone. My mom sampled the salty caramel but by the time we finished our meal, there was none to be had. She had coffee ice cream instead and was absolutely happy with that selection too. Things I LOVE about Hub are- 1. their ice cream 2. their wines on tap 3. La Pololuna ( one of the best cocktails EVER) 4. HUB fries 5. how fantastic their manager Sharon is Hub has added extra coolness to Tucson's downtown area.
(5)
Meridith G.

I would fly back to Tcson just for the Shrimp and Grits. We had a great server and the atmosphere was a great addition to the food. Of course I had to try the Ice Cream and it also was great. Can't wait till I am back in Tucson to visit.
(5)
Holly B.

The ice cream can't be beat. I am a chocolate lover, but can't help but get the salted caramel when I am there. It is incredible. Great atmosphere and beer selection, too. Haven't had dinner here yet but can't wait to try it. The fries with goat cheese (feta?) were a little weird. Not my thing. But interesting idea!
(4)
Danny M.

Hub's gotten a lot better since I wrote my first review. The ice cream is awesome and the atmosphere fun.
(4)
Dora M.

I've been here a couple of times and its ok. The decor is pretty cool though. Very stylish and very modern. I was totally digging the upside down table/floor lamps (hanging from the ceiling) The Hub offers outdoor seating, and im a sucker for outdoor seating! The food has been inconsistant: first time I had a fabulous veggie hash I seriously couldn't stop talking about it. That time the service was also great. second time, I had a salad and felt like i could have throne a couple of greens and walnuts together myself and it would have tasted better. The wine was delicious and i liked the cheese platter, the brie was my favorite. This last time, I went for drinks and Ice cream. The drink i had was some sort of grapefruit concoction that was not very well prepared. The Ice cream is VERY good! my favorite flavor was the honey ginger and the chile lime. both very refreshing and very flavorful. THE BATHROOM: Just like the rest of the decor, very contemporary. I really do like the stainless steel and the mirrors everywhere. The ceramic in their is very simple and chic. I do like this bathroom.
(3)
Bella F.

I have visited HUB three times. Good: Great atmosphere and interior design. First time was just for a quick drink at the bar, however it took three goes to order a drink... the first two I wanted they didn't have stocked. So they are still rather limited in selection, as a result we had one and left. Second time was for a few drinks with friends. The service was incredibly slow. It was busy but still it took over 25 min to get our drink orders. So we skipped on ordering food as we didn't have all night. The wine glasses seemed too thick and chunky to really enjoy the crisp white wine ordered. One friend wanted a dos xx beer and another a corona and neither are served. Third visit was to have dinner. We were seated right at the bar in the center of all the hustle and bustle and it took forever to get our food order taken, forever for the food to come ( had to ask to check on it) and it seemed that they could have been attentive to our drink refills. We had to flag down and ask someone every time for a refill, yet we had three or four staff standing right by us at any given moment. The food ordered was OK. No real espresso coffee either. SO I didn't order desert or coffee.... I hate to judge an establishment in their first month of opening but it seems that there could be some additional service training, attention to details... additional staff added. I'll come back in a few months to see if things have improved.
(2)
Bob H.

Maybe a year ago my wife and I had lunch at the Hub. I remember little about what we had and was less than inspired to go back, so we were wary of returning. However I like to give new places time to mature and the Hub has done exactly that. The atmosphere is excellent. I love the combination of old original construction laid bare with new - if necessary for structural health, structural elements and architectural details. It is a high end rustic pub style restaurant/bar. With that said we sat at the very comfortable bar and were served by a very competent Bartender named Beth. I had an IPA from their 20+ draft beers and ordered the Randi (Corned beef with Swiss and Cole slaw on slightly toasted rye bread). It only took one bite to immediately realize this meat was brined on the premises. It was that good, the best I have had anywhere in Arizona. Beth confirmed they make both their Pastrami and Corned Beef in house and brought us a sample of the Pastrami to taste. It too was excellent. My wife ordered the Cobb salad and was very happy with it as it had a variety of veggies and a spring mix of greens. Topped off with a small cone of German Chocolate cake ice cream - I will remember what we had and will be going back soon. I'm hoping the crab cakes are as good.
(5)
Esmat E.

If you are ever in the mood for ice cream with a twist, just visit the hub. The the menu is constantly changing but you can never go wrong with with flavors like salted carmel, dulce de leche or my personal favorite red velvet cake.
(4)
Seth M.

A wonderful addition to the downtown restaurant and bar scene in Tucson. Though I had to send back the rotisserie pork sandwich they prominently suggest on their menu due to it having next to no flavor and sharp dried pieces of skin, I found the staff and the management very observant and accommodating of these shortfalls. The atmosphere and beer selection also makes this a worthwhile place to grab a drink. The ice cream bar is also quite novel and agreeable to partake after the meal. I plan to go back but will avoid the pork sandwich until they can make it edible.
(4)
Michelle C.

Peanut butter and banana ice cream? Do you want me to look fugly in my summer skivvies? I sort of hate and love you Hub, that ice cream was divine!!!!
(5)
Kelly T.

Every time that I have ventured over to the Hub I feel that it has been hit or miss with the food. My first experience was wonderful, the food was flavorful and hit the spot. Every time after that the food has been okay. Sometimes it is too salty, sometimes it lacks flavor. Maybe I am just ordering the wrong menu items. The service is okay, nothing stellar. They have a decent beer list. The concept for the restaurant is cool with an excellent atmosphere and interesting details. What saves them is their ice cream, it is very tasty with fun flavors. Maybe next time my love for the Hub will increase and I can give them another star.
(3)
Jay J.

The food is good and ambiance a cool vibe. It is such a shame that the service is consistently deplorable. We have returned to HUB on 4 separate occasions hoping that the service might improve, only to be disappointed again and again and again. We have dropped in w/o reservation and been told that there are no tables available due to reservations on the desk, yet the place is near empty, then took the open seating at the ice cream bar to eat dinner. We then witnessed reserved tables go unclaimed during our meal. Why not have some tables set aside for drop ins? On another occasion, we observed a manager, during his shift, duck into the back kitchen area, eat food in the server area and then pop back out chewing/not washing his hands! Health code violation! Maybe HUB should have seated us at a table instead of making us sit at the ice cream counter to see service up close ad ugly... Meh. Doesn't matter. We will NEVER be back.
(1)
John M.

I support the idea of a revitalized downtown, and was happy to try HUB a second time. Some of the food was quite good, the fries in particular. The service, however, was a disappointment. The waiter was inarticulate, inattentive, and distracted. Four parts of our order were messed up (despite being straight up with no special requests): bacon missing from the burger (though charged for it), the burger overcooked, fries instead of tater tots (how he missed that one when it was his own recommendation is perplexing), wrong ice cream served, messed up drink orders, etc. I suppose that had we made all of our concerns known, they would have been rectified, but when they pile up like that my instinct is just not to bother and not to return. Incidentally, on my first visit to HUB I thought the server was borderline hostile, despite a near-empty house. This place has potential, but perhaps an attitude adjustment is needed.
(2)
Mark A.

Wow! Now I know why I have not eaten here in a while, just have gone in for ice cream and to meet people at the bar. The food is not just disapointing as usual, the food has never been good but the atmosphere made up for it, not this time. The quality of the food was abhorrent what you would expect to find in a retirement home in the swamps of Alabama. I ordered a Ruben and I told them specifically how I wanted it, it came out not a Ruben but a pile of grissal drudged up from the bottom of greasy pan and a piece of processed white cheese on it (disgusting). I tried to eat it and then sent it back, while the waiter argued saying that is the way it was supposed to be served. I ordered a Cobb Salad after that (how could they screw up a salad?), It resembled nothing of a Cob except for the hard boiled egg. It had this nasty canned chicken in it, soooooooooo gross, and sopping fat. Go and have a drink but if you want to eat go anywhere else.
(1)
Maddy C.

Went here for a dinner with coworkers. Got a salad because I wanted to save room for gelato and glad I did! So good! Got the salted caramel, yummmm.
(5)
Erica S.

This ice cream is so delicious that I cry every night that I am not eating it.
(5)
Laura D.

Super tasty food and delicious house made ice cream, nommm. The atmosphere is nice, too. They managed to make the place feel industrial and open, yet comfortable and relaxing. HUB is good stuff.
(5)
Diamond P.

UGH! I really have to say that I am torn. While I love the food - I hate the service (like loathe the service). My husband and I have weekly date nights and this was one of them. I was excited, SO VERY EXCITED, to convince my husband to go to this restaurant. We get seated and I am loving the atmosphere. The lighting is crazy, so creative. The upholstry is to die for. Seriously whoever was their interior designer really knew what he or she was doing. Our waiter enters and he is smug and a little pompus, and like 25 minutes late to even greating us. At about 10 minutes into our wait, after we had been seated, someone came up and asked if our server had come, and we stated no - and he took our drink order, which we did not get for another 15 minutes when the server brought it to us. In that time my husband noticed my frustration and disappointment and kept explaining to me that he would be ok if we left. But I wanted to stick it through and see what this HUB was all about. The night was young.....there was ample time for the Hub to make us not ever return again. We get out order in and it takes about 10 - 15 minutes to get it out. I ordered their shrimp and grits - it came out looking ok - I did not understand the need for cubed carrots and peas for garnish, however it was a huge portion and flavor was great. My husband I believe ordered a poboy. He loved it. THE HUB - REDEEMED. Even through being ignored, our drinks never being filled and our server acting as though they gave him too many tables to manage. IT WAS NOT BUSY WHEN WE WENT IN. ...until we had to go by the ice cream bar. \ We walk up and are looking at the menu, my husband catches eyes with an employee. She looks at us, does not verbally acknowledge us, walks away, COMES BACK, makes eye contact again and walks away again. We stand there for a couple minutes until some blonde chick verbally acknowledges us. At this point - we are just over the lack of customer service. The manager comes and we explain the horrible night of service we have had. WE compliment the food, however, really really express the fact that the service was ridiculous! The manager stared, and said, "she has tables to wait on and wasn't here to help you" At which point, my husband laughed and said - "she is an employee, she saw us, not once but twice and never said a word, not even a "just one moment", she should have because that would have saved us as customers" We walked out - and have never ever returned and never want to.
(2)
Deborah M.

Stopped at The Hub after visiting Science Downtown. Had a really good BLT on fresh bread with homemade french fries. My grandson had the macaroni and cheese. It was one of the best macaroni and cheeses I've ever tasted. You could tell that they used real cheese and milk. Cute shell macaroni. The Hub was busy but we were seated right away and the service was prompt and friendly. We had ice cream afterwards. I had the smores ice cream. It was so creamy and delicious. And, the chocolate ice cream that my grandson had was the same. His had chocolate chips and a real rich chocolate flavor. I'll be going back again!
(4)
Kelly K.

A great spot in Tucson that reminds me of living in San Francisco. To get the bad out of the way first, I only have 2 complaints about this place. 1) They can not accomodate larger parties (more than 12). It is understandable due to the space, but figured they should be able to do this with enough notice. 2) Many of the cocktails there don't live up to their potential. With that being said, you'll see that I still gave them 4 stars. The food more than makes up for these 2 flaws. I'm personally a big fan of the following: Chicken Mac and Cheese, Bacon and Ranch Fries and the Prime Rib Dip. I'm yet to try the ice cream, but I'm looking forward to it.
(4)
Shanna Y.

Salted. Caramel. Ice cream. What what??!! Holy s* that's some good stuff. I don't know how they achieve that gooey sticky consistency that is unlike that of any other ice cream I've ever had, but I don't care! It's amazing. I don't live in Tucson, but when I come into town, I always request a trip to the HUB because my life is better because of this ice cream. On top of the ice cream, though, this place has a great ambiance. The loft vibe and low lights in the bar make it a fun place to hang out and drink (and eat. a little.) all night. I should know, because that's what my friend and I did last week. Twice. It was so fun! The bartenders are soooo nice; I was impressed how well they took care of us. We sat on the couch area in the bar, and we never had to go up to the bar to get a refill or order another food item. The bartender Joe, in particular, was a complete sweetheart, and I think you should go see him now. Now! And have a huge glass of wine (yes, they pour the hugest glasses of wine - YUM!). Or have a delicious mixed whiskey drink. My Manhattan was yum. Or any of their other large variety of specialties. My friend is a big fan of the Cosmo. As for food, we ordered the mac and cheese with bacon, which I liked a lot. And a garden salad, which is pretty tasty for only like $5. Go to the HUB! You'll have a great time!
(5)
Chelsea P.

Dear HUB, When we first met, it was simply flirtation. I enjoyed the ice cream, soaked in some ambiance, and was out the door. Maybe I was even playing hard to get. But you? You are persistent. A friend and I stopped in for lunch, and your menu quickly had me batting my eyelashes. The Prime Dip sandwich was divine, but the Blue Fries are what truly captured my heart. Blue cheese and au jus on crispy french fries? We are talking about toe curling deliciousness here. So, while I tried to play it cool, I am truly smitten. Sincerely Yours, Chelsea P.
(5)
Dick W.

The ambiance is great and I appreciate businesses bringing something new to downtown but this is mostly about food and the food was just OK.
(3)
GJ F.

My group of friends recently tried the place on one of our bi weekly night outs. After happy hour and spending some time at Sir Veza's we were in the mood for some ice cream. The ambiance of this place was very nice. Low lighting, nice soft music playing very relaxing. The ice cream was very good and the hostess and waiter were very attentive. Very good place.
(4)
Troy W.

I come here quite often for lunch and sometimes for dinner. I have always had great service and really good food. The menu is fairly diverse and the portions are quite nice. They also have kick butt ice cream!
(4)
kenn g.

Well, love what the owner has done with the design - nothing like it in Tucson & great to have it on Congress! Want to support local owners as much as possible. Have had the ice cream before, very good but not as good as the gelato @ Allegro... Finally went there to eat & 3 out of the 4 diners at our table rated the food terrible! We're in the food business ourselves, and we really like our own food but don't want to eat it all the time - so really wanted the food to be good... The Veggeta (sp.) was awful - the bread was listed as ciabbata, but was not - some terrible white bread that was not even toasted or grilled. There was no portabella mushrooms as advertised, and the sandwich was just very, very bland, tasteless ($10)... The Hash, one of the sig. dishes - came with undercooked, hard potatoes & the again, the dish was very bland - sent it back... The Veggie pot pie was ok, but again - had very little flavor, very bland... The hot wings were good but served with mediocre potato chips underneath them - which just made the chips soggy... The Spin Salad, was pretty good; spinach, golden raisins, goat cheese but had asked for the dressing on the side & that wish was not granted. Service was so-so & with high prices for bad to ok food, unfortunately, we won't be back for food again; maybe a drink or ice cream. Very disappointing - would've liked to make it a regular hang out, but unless the menu is upgraded a lot - don't waste your time or money on the food...
(1)
Andi S.

Wow, mine was delicious, scrumptious, yumminess (and I didn't even get to have any of the ice cream!) I stopped in for lunch while visiting from out of town, and despite fearing it was closed due to the streetcar construction out front, I was greeted by a cool, comfortable, elegant lounge-like atmosphere inside. ...Calm in the desert. I had the 1/2 order of the picky farmer salad and nearly couldn't believe how much I loved it -- I totally scarfed it. I mean, it was just fresh blanched and lightly sauteed vegetables tossed with a light lemony vinaigrette, but OMG, was it good! I still want another one, and it's been three weeks since my visit! I also had the shrimp and grits (I was hungry) and it was fantastic as well. The sauce has a real kick, so you have to go easy on that if you have a low-spice tolerance, but the veggies were plentiful and the shrimp were perfectly cooked and seasoned. The shrimp had the flavor of an old LA institution, Killer Shrimp, which I loved but was afraid I'd never get to taste again... Now I have re-found the flavor at the Hub. Excellent.
(4)
Bob K.

Awesome chicken pot pie!!! Great service. Please do save room for a small cup of ice cream, Banana toffee, amazing.
(5)
John M.

Great ambiance, interesting menu and a good vibe. Plus you can get snocked and then walk home eating a banana split. What could be better. The lobster roll was delicious with a tucson twist. Good slaw and fries served with it. Good martinis and a strong selection of draft beers (and cider).
(4)
Picky E.

I have eaten at the HUB a few times. I have tried the pastrami, which is well seasoned, but thick cut. I have also had an Asian salad that was really nice. The fries are really good. I know this is an unpopular sentiment, but I am not a fan of the ice cream-- it has a funny texture in my opinion. The ambiance is nice. The wait time is often shorter than the Cup, which is why I ended up there last time I went.
(4)
Christina C.

This is going to be part 1 of 2 for sure. My boyfriend and I went to the HUB to have a nice anniversary dinner. First timer at the HUB, long wait so we decided to sit outside. The little patio area they have is nice and comfortable, but I feel there is need for more attention to guests outside. It may have been a busy night which is understandable. Now for the fun, BBQ Wings with the Homemade chips were awesome! The garden Salad was fresh and had corn in it which gave me a confusing taste at first, but enjoyable. Croutons were a little too hard. Mac N' Cheese was great. The bread crumb top shells were delicious. This was my favorite part, the shells were not overcooked and the cheese was very creamy and lots of it. My boyfriend had the pulled pork sandwich. A little disappointed, because the meat was definitely not pulled. It seemed like a blob of meat on a bun and tough. Unfortunately there was no room for dessert, until we meet again........
(4)
Pterodactyl B.

Best food in tucson. Get the patty melt or Blt. Ice cream is unsurpassed. Mac n' cheese is the best I've ever had. Javier owns in the kitchen. My favorite.
(5)
Mike G.

Went back last night and had some tacos off the late night menu. Initially I was put off by the choices: porcetta, corned beef, and pastrami. One taco is $3 and or you can get 3 for $7. Alas I ordered one of each. The corned beef and pastrami were surprisingly good, just not on a tortilla. The porcetta was dry and bland. I think these would be much better as sliders. And then there was the service... Step it up! I received my bill and was charged $3 for each taco. What happened to 3 for $7?! I asked the server and she said that I had to order three of the same type of taco. That neither makes sense nor is that stipulated on the menu. I had to talk to the manager to get it corrected. My other criticism is that the bartenders need to learn the styles of beer they have on draught. It is a large list, but the bartenders should know the style and flavor, it's their job!
(2)
_ _.

Scale of 1-10 (multiple visits): 10 Ice Cream 9 Service 9 Atmosphere 9 Value So nice I went twice in my short weekend trip. But just for ice cream. Next time I'll have to actually have a meal here. "Grandpa's Breakfast" was mind-blowing with bacon, pancakes, & waffle. I got it both times, but the second time also shared some space in my cup with a delicious coconutty flavor. If you like ice cream, this is a mecca.
(5)
Jennifer D.

The HUB is one of my all time places to go in Tucson. With the elegant atmosphere and the modern feel it is a nice out of the norm experience. From going on a date to getting together with friend is will never let you down. The food is superb and the cocktails are amazing, but the best part is the ice cream!!! With ice cream flavors ranging from salted caramel to bacon flavored your tastes buds will only jump for joy when trying this place! I highly recommend this local eatery. It is one in Tucson you don't want to miss!
(5)
Laurie C.

I can sum up this restaurant in 3 words...Prime Rib Fries. My arteries were clogging up as I was eating these but it was delicious. If you are craving comfort food, this is the perfect place. Nice atmosphere, good service. My friend and I shared the fries and a salad and it was plenty of food. We opted for the ice cream dessert....had to unbutton my pants. i think next time i will try the mac and cheese.
(4)
Janae E.

Ice-cream here is always 5 stars! :)
(5)
Jennifer B.

HUB receives three stars for their interesting beer and wine selection and nice atmosphere. LOVE the floors and exposed brick! Unfortunately, the food just isn't rockin'. The first time we were here I ordered the vegetable torte, which was terrible. I'm a huge vegetable fan, but the torte was basically just a pile of unflavored vegetables. I'd eat that at home, but not at a restaurant. We went again last night and I got a burger because I heard you can't go wrong with HUB meat. That burger was greasy and otherwise nothing special at all - I think I may like the burgers at Barrio better hahahaha! Admittedly, the fries were good, but again nothing special. I wonder if maybe the food isn't as good as it should be because they want to keep a low price point for the downtown crowd... Still, I'll probably be back with friends, at least to get a drink. Hopefully, I'll be able to give HUB some more stars then!
(3)
George C.

I Love HUB. I eat here at least one a week. This review is for my new favorite plate. The new Fall menu has Shrimp & Grits. They are absolutely the best food item in all of Tucson. Perfectly cooked huge shrimp, bathed in a slightly spicy sauce with peas, pearl onions and bell peppers, sided with the most awesome grits. The grits are moist, buttery and sprinkled with cheese. I just had them yesterday and will probably eat Shrimp and Grits for lunch today. They are that good.
(5)
Josh M.

This place is just AWESOME... The food (which is kind of classic American food, but done VERY WELL) and atmosphere is about the best you will find in Tucson if not the very best.
(5)
Bianca A.

After hearing mixed reviews about this place I'm happy to say that the bad reviews were wrong! I met some friends for cocktails and appetizers and we were all very happy with everything. We ordered the antipasta app and the lobster roll and it was delicious! Afterwards we shared some salted caramel ice cream and a scoop of their apple pie ice cream and it was so great I'd go in for that alone! Super cool ambiance we will definitely be back.
(4)
Andrew B.

My last two visits to HUB indicate that either the restaurant has stepped its culinary game up, or I was just fortunate enough to order the "right" items this time. Regardless, I'm bumping up the score from 3 stars to 4, because despite inconsistencies regarding either the quality of the menu items or their preparation, I've grown to really enjoy this place. In my last review, I lamented ordering both the rotisserie chicken and the porchetta sandwich, and so this time I avoided white meat. Glorious win. The potato mushroom tart is delicious. It's exactly what you think it is --layers of thinly sliced potato and portobello mushrooms, baked in a creamy sauce and topped with cheese. Salt distribution was a tad patchy, but the overall flavor was really satisfying, especially because of the caramelized onions served on top. The shallot vinaigrette on the arugula salad was tasty as well. The beef pot pie was even more savory and decadent than I'd hoped. In the interest of transparency, I must admit that prior to eating HUB's, I hadn't had a pot pie in over 10 years. Criminal, right? So it's possible that my judgment has been clouded by my latent yearning for pot pie coming to a boil, but I'm pretty confident that HUB just makes a great pot pie. The crust was flaky and buttery, the inside was packed with meat and veggies coated in a thick "gravy" consisting heavy cream and veal stock (?). Every bite was superb. I wish I was eating one right now. [Edit: Get their pastrami sandwich right now. Seriously, stop doing what you're doing, drop whatever plans you have today, and get their pastrami sandwich. Hot, thick-sliced, tender, and dripping with flavor -- this pastrami sandwich is the best you'll find in Tucson.] Service was much better as well, but that wasn't really a huge concern of mine. The ice cream is -- as it always has been -- off the funking chain. If you haven't tried their salted caramel or bacon scotch ice creams, you are sorely missing out. This is definitely one of my favorite spots downtown, now.
(4)
Scott V.

Great food. Great taps. Amazing pastrami. Very attentive service (Robert). Out of this world ice cream. The prime rib cheese fries, love 'em. Glory curds, to die for. Love the atmosphere.
(5)
Jane R.

I came here a few weeks ago on a date. The facility is gorgeous, the service great, and the salted caramel ice cream amazing! HOWEVER: we ordered two entree salads and two cocktails to start. There was no sign of bread & when we asked for it, we were charged $2. The Cobb salad did not include bacon (?), my date requested it...another $2. My Chicken Caesar had three bite size pieces of chicken in it. Too bad, this place has great potential!
(2)
Amanda B.

I have no idea what HUB is trying to be. I've only been here to eat twice, but if I were rating the entrees or service, I would be debating between one and two stars. Instead, I pretend that HUB doesn't bill itself as a restaurant. There is no bar, there is no table service. Since these things do not exist, it doesn't deserve the one or two stars it would receive were I willing to take my head out of the sand and acknowledge those services. Those experiences simply did not exist, and it is an overdressed ice cream shop. I am going to rate this on the ice cream and say: Try every single flavor, except pistachio. Oatmeal cookie dough is particularly good.
(4)
Leigh A.

I came about this place while downtown for a Trump tight entertainment event called "After work party at the Playground next door on 3/30/12. The HUB is very decorated in POSH decor. I absolutely loved the setup and the atmosphere. Me and my friend went on a Friday around 6pm. It was crowded but steady flow of people coming and going for drinks or ice cream. We chose to sit at the bar and order food, since it seemed to be faster. The bartenders were very attentive and friendly. Our order was taken promptly and all questions/answers about the menu were spot on. I ordred a cheeseburger and fries and my friend ordered the buffalo wings. I was pleasantly surprised with the prices on the menu and the amount of food served. The burger was a 1/2 lb of juiciness even cooked well done. The fries were perfectly seasoned. The buffalo wings were large and tossed in the right amount of zesty sauce. I left full in my belly and in my wallet! I will definitely be bringing more friends to this hot spot! Only downside, was there was only one toilet for men and women. As large as this place is, they should at least have 2 stalls.
(4)
andrea v.

Stumbled into The HUB Restaurant and Creamery on a recent weekend getaway. My sister and I were promptly met by the staff who not only attempted to meet your dining needs but our full weekend entertainment needs as well. The menu was diverse and offered a number of vegetarian items. Full bar and draught beer options a-plenty! Service excellent. Food tasty! I am envious of the Downtown Tucson spaces, especially this site. This location is open, with exposed brick, great lines that accentuate the dimensions. The bartender was full of recommendations for activities, late night hotspots, and museums. They went out of their way to draw up maps and even offered their phone number if we needed assistance. Overall, a fabulous dining experience and friendly environment.
(5)
Kimberly R.

I was so grossed out here. I ordered my burger medium. I got my burger, cut it and bit in & it was very rare. So gross, but it gets worse. I send it back, and when it was brought back to the table, it was the same burger that I sent back, which I had taken a bite out of. It seems they placed my burger, and germs, back on the grill with everyone else's food. Gross!, My fries were dry. we asked to speak with the manager, and she made apologies. Our service was slow, but good.
(1)
Rachel A.

This was one of the worst dining experiences I've ever had. I could go on forever but instead let me summarize: LOCATION - Excellent, fun area SERVICE - Horrible - Hostess was lovely and the ONLY good part about this place - We waited 15 minutes for a server, finally asked the hostess, she apologized and found our server - Server said sorry, I was busy - waiting time for drinks and refills was more than 10 minutes - Server got $0 tip which I felt bad about since typically servers tip out the bar, hostess and bussers. Hope that encourages the rest of the staff to petition to get rid of her FOOD - Quality is comparable to diner food - 4 of us dining, my food came out first and everyone else's food came to the table about 10 minutes later - My fries cold and old,; everyone else at the table hot and fresh
(1)
Maggie K.

My one experience at HUB for a late lunch was so-so. Service was adequate, but not good (just WHO exactly was our server, anyway? we were traded off-and-on through every step of our meal so that we had no idea), and two out of three meals were OK (the one that seemed best, my friend's chicken pot pie, she now remembers not as fondly as it seemed at the time). The atmosphere of the place is fantastic, and the ice cream is truly outstanding, so I do have high hopes that things have/will improve and will update this review after my next visit...
(3)
Joe K.

I'd never been to The Hub before. I stopped in with a friend in the early afternoon. It was "between meals" for us so we didn't get very deep into the menu. We found the ambiance inviting. The service was good and our appetizer (pastrami with roasted peppers, olives, fresh mozzarella and greens with a drizzle of honey mustard) was excellent. The presentation (the skewered goodies on a bed of greens) was pleasing and there was enough to satisfy us both. It's probably unfair to review a restaurant on the basis of one appetizer, a bottle of beer and a mixed drink, but we were both favorably impressed and would stop in again when we're in the neighborhood.
(4)
Chantage B.

I have been here a couple of times. My most recent excursion was a late dinner with my boyfriend for his birthday. We arrived around 10:00pm and the place was well packed for a Monday night. But not too crowded. The hostess seated us right away. Everytime I've gone it does seem to take them a while to come to your table for your drink order. We ordered one of the signature cocktails, and I apologize I don't remember the names. But they were delicious. As for our entrees, my boyfriend ordered the Lobster Roll and I ordered the Salmon plate. Both very good. But it was the Lobster Roll that stood out. The lobster was cooked perfectly. The salmon plate was good, the only problem was the rice. It would had been good had they not burned the bottom. It tasted as if the rice burned in the pan and they served the rice that was on top. And then there is the ice cream. Hm. I know that this place is a creamery so the quality of the ice cream is very good but I would rather spend the $4 spent for one scoop on a loaded Blizzard at Dairy Queen. Don't get me wrong it is tasty ice cream. The problem I have is with the mexican wedding cake ice cream. It should be called Horchata ice cream. It taste morelike that. There is cinnamon in it, which is not in a traditional mexican wedding cake recepie. And other flavors I have had are good they just don't stand out. All in all a good place. I'll go again of course but not as often as I do other downtown resturants. Only if I'm in the mood to splurge. And I do appriciate it being downtown, its good to see places open up down here!
(3)
Phil D.

Sunday night dinner. Corn & Poblano Chowder, Cajun Linguine, Corned Beef hash, a glass of wine, and HUB ice cream. Great food and service last night. The 'room' is very attractive - modern & historic at the same time.
(5)
Francois H.

pretty good
(5)
erin g.

I went to HUB (or is it 'the' HUB? Either way) for the first time last weekend, and if I could go halfsies on the stars, I would give it a 3.5. The interior is beautiful: exposed wood beams, brick walls, metal chairs, and everything else that makes modern design lovers swoon. Seriously, it's like you are eating in the pages of Dwell magazine. The menu has a nice array of options, and our table started with the Blue Fries - as the name suggests, fries and blue cheese crumbles with au jus. They were pretty tasty and disappeared quickly. We also ordered a few cocktails and, while they were refreshing, we all agreed they were a little watered down. I chose the mac & cheese with bacon for my meal, and my dining companions went with a veggie sandwich, a giant salad, and something else I cannot remember. That is part of the reason I cannot go all the way to 4.0 stars - the food was average. It tasted good in the moment, it made my stomach stop growling, but it was not memorable. Unfortunately, what I do remember well is the service. Granted, the restaurant was very full and staff were working very hard, but I'm unclear where the hustle was going. At one point during our meal a server spilled a glass of red wine from her tray, and when it hit the floor it splashed onto the back of my friend's legs and her purse. Staff members rushed to help the server and mop up the spill - which is great, I am glad to see people supporting a team member - but it took a few minutes before anyone came to check on my friend. Our food was brought to the table in a reasonable amount of time, which was awesome given the amount of people there, but once it was there it seemed like we were on our own. Like I mentioned, the food was decent, but I always appreciate it when restaurant staff at least stop by to make sure the meal is meeting expectations. We really wanted to try the ice cream, which seems to be the star of the HUB show, but our server was extremely busy with another much larger party. We finally got her at our table and she dropped off an ice cream list for our review, but then she was gone again. At some point we had to give up to move on to our after-dinner plans, which is too bad - I really wanted to try the salted caramel. We could not grab anyone's attention to request the check. A friend approached someone at the computer ordering station to ask for our bill, and when someone (not our server) finally brought us bill he apologized for our experience and comped us the fries. It was a nice acknowledgment, and I could see they were busy and trying very hard, but...ehhh...I don't know. Not a great first impression. I am willing to give it another try, but only for ice cream and booze. You know, just the basics.
(3)
Jessica C.

This is one of my new favorite places to spend a night on the town - the food is all fantastic, the ice cream is impossibly good, and they have a great atmosphere. There's very few places that I'd rather be. I'd heard complaints about the service before but I've never experienced any problem personally. I really enjoy sitting at the counter or the bar and talking with the servers and bartenders about beer, cocktails, food, and ice cream. Everyone is really knowledgeable and friendly.
(5)
Jill B.

I brought out of town guests here because Hub was new and fun and right across from our next destination, Club Congress. Though we originally had a reservation for six, the hostess was completely pleasant when I informed her that we'd really only be four. While we waited, we loitered at the bar, which was fine except I felt like we were in everyone's way. It was VERY crowded in a VERY small space. But it was the service after being seated that was really atrocious. I have never, in all my years of eating out received such horrible service. - We waited 10-15 minutes without being acknowledged after being seated. Eventually, we asked the hostess who our server was and if she could direct them to us. - Though there were other servers rushing about looking busy, each of them pointedly ignored us when we tried to catch their attention (which at one point included raising our hand to try and flag them down). - Food was brought out at different times so everyone gets to sit around and watch the first person do their best to not look interested in their meal which wasn't so much of a problem because.... - The food is only so-so. In the way of delicious hamburgers, this place just hasn't got them. It's JUST a hamburger and far better, tastier, more exciting ones can be had for far, far cheaper from places like MONKEY BURGER or ZINBURGER (okay, maybe they're not cheaper, but still far better and the service is ace). - French fries served were cold, dull and old --- and served right next to another plate piled with fresh ones so hot you couldn't even touch them (yum!) - Drinks were okay, but expensive and the refills were slow coming. I think the four of easily could have consumed twice as much as we did if the service hadn't been so bad. - Ketchup. You're a burger joint, Hub!! A fancy, tarted up burger joint. WHY would you think it's a good idea to combat a request for ketchup with an inane little dish (approx a tablespoon?) of the condiment, served on a paper doily? Get a grip. I want ketchup!! You served us a mountain of french fries and a huge burger, but we get a tiny sample-size blob of ketchup? Seriously, one of the stupidest things I've ever seen. And wouldn't you know that the waitress dropped it off and disappeared. And no one else would see to us. One of our party had to get up and walk to the service area and ask for ketchup. Read that sentence again if you're not sure why you're getting such a bad review. And you know what he got? Several tablespoon-sized dollops, in little dishes, on a paper doily. I've been told the ice cream here is amazing, but we didn't stay to try it. We couldn't even bring ourselves to tip for the horrible service. Bottom Line: Skip Hub and go to Monkey Burger! True, it's not as trendy and it might not have that 'new restaurant vibe', but the food is better, the service is better and you're not shocked when you have to get up for your own condiments.
(1)
Daphna R.

I came here after the Day of the Dead procession, killed some time before the the Calexico show. The place was packed, but we were seated immediately, luckily, because I was so hungry I was about to start gnawing on my arm. I had the Picky Farmer's salad, which was also gluten free, fresh and MASSIVE. The waitress brought a list of all the gluten free ice cream flavors. Salty caramel was so good I forgot to share it with my date as he slowly ate his grilled chicken salad. The service was excellent for a packed night. No complaints, I'll be back next time I hit a show at Rialto or Congress.
(4)
Yvett R.

Ugh, I'm embarrassed to explain what I imagined The Hub to be when I heard it was an ice cream factory. I heard it was pretty and modern but for some reason, my brain just didn't process this. Last night after the launch party, my friends and I stopped by The Hub to take advantage of their half price ice cream pints. The place was pretty packed on a Monday night but I have to admit that the first thing I thought was, "What the eff? This is NOTHING like Swensen's". I know. What an idiot, huh? THAT'S the mental picture I've been having of The Hub. The girl working the ice cream counter recognized us from the party and greeted us. She went on to tell us about the flavors and give us some samples. I only sampled the sorbet, but it was amazing! As good as it was, though, I knew I had to have the Salted Caramel. Yumm! I took home two pints for the price of one. All the while, I kept thinking that this place smelled amazing. I wasn't hungry, but definitely want to come back and have dinner here. Plus, I checked in and scored a free mini cone which can be saved for later! Yum, I can't wait to come back!!!!!!
(5)
Muriel D.

My friend had the hamburger, it was fatty, the fries were really bad (overcooked, greasy, and the oil used tasted bad) and she got really sick later at night and threw up (she didn't drink). I had the vegetable hash, it said on the menu that it contains oven roasted tomatoes, garlic, artichokes. I didn't get any of these, instead I got the frozen mix of vegetables they serve with many meals that contains mostly potatoes and carrots. The server at the bar was really nice though. The place looks really nice, it has a nice ambiance. Too bad the quality of the food is so low.
(1)
Jamie H.

I've made my way to HUB Restaurant & Creamery numerous times for drinks and dessert, but had never actually had a meal there until today. Now, I've absolutely LOVED every cocktail and ice cream that I've had since day one, so I was excited to give their food a shot. Our party of five was promptly seated at a cozy booth and greeted by a bus boy who brought out the water. We asked him about a gluten-free menu (my sister's sensitive), as their website had made some mention of it. The bus boy did not know if they had one, but said he would check. Then, a waiter came over, so we asked him. He said that they did not have a formal menu, but that he would check to see which items could be prepared gluten-free. Unfortunately, he never returned and we never received an answer. Our waitress took our drink order and brought out our order of Prime Fries (slivers of prime rib, onions, and cheese on top of fries). They were honestly the best part of the meal--so rich and tasty! Our meals arrived shortly after, but were less impressive. We each ordered something different--Ribeye steak, Chicken Pot Pie, HUB Wings, Salmon with veggies, and the Mac & Cheese. Our meals were tasty, but nothing special. The Ribeye was overcooked and charred on the outside. The chicken pot pie was swimming with mushrooms (the orderer did not care for them), the wings were average, the Mac & Cheese with chicken was alright, but had hardly any chicken, and the salmon was enjoyable. By the time we finished with our meals, we were too full/over it to want to order ice cream. I'm glad that I tried the food at HUB, but I'll be sticking to drinks, prime fries, and ice cream from now on. :)
(3)
Gabriela H.

Would I go back to The HUB? But of course. I will go back in a heartbeat - in about three to five months when they've worked out the serious KINKS in their service. My first experience? It was a social one. Six of my dearest and my hubby made a b-line to The HUB; Downtown Tucson's newest and perhaps trendiest spots. We made reservations for eight at 7 pm on a Tuesday night; and we didn't get seated until...half an hour later. Ah...that was the first KINK in their service, and then, The KINK was the gift that kept on giving. Seriously - it was like the bad serviced bunny was handing out BAD SERVIC Golden Eggs. Not all the drinks were brought to the table, server didn't know which cocktail was which, food was missing, food was cold, etc. And then...we had to beg - strike that - we had to implore for more drinks to be brought to the table. "Please server, bring me one more cocktail - I'll Pay." So what about the food? The food was yummy - unless it was cold or unless they forgot to bring the food. Someone in that kitchen really cared about the ingredients, and the way food was prepared. And, what about the music? Oh la la. The Music was sublime. The HUB was hosting DJ extraordinaire, Cliff. He played a mix of Bossa Nova and House Music. So, again, would I go back to The HUB? YES. When they work out the KINKS. When they get their house in order and hire/train/nurture qualified and caring servers "a la Doug from Feast." If The HUB can keep the trendiness, the food quality, the music, and kick it up 4 notches on service, I will totally go back. I will go back and take my peeps and tell everyone and their mother that the Hub is the bomb.
(2)
Patricia O.

FIVE stars for ambiance! The food was good but nothing out of this world but then again I ordered their cheese burger :) their ice cream on the other hand was...DELICIOUS!!! I think Hub is the perfect place for a couple of drinks prior to hitting the clubs in downtown...
(5)
Miguel C.

This place was amazing when it opened. now its very inconsistent and they never make the same dish the same way each time. I had a delicious ny steak one day then the next it was over cooked and the potatoes were super dry. Maybe they have a new chef still unsure about ordering certain things off the menu. On a positive note pretty much all the appetizers are delicious!
(3)
David G.

Great atmosphere and kudos to the owners for helping revitalize the downtown. It's the same owner as the wonderful new bar Playground. But it has the same problem that Playground does. Good atmosphere, bad food. The food is really kind of glorified white trash food. SO if you don't mind eating fattening, uninspired "contemporary comfort" food in order to hang out in a lovely space, go for it. I think it's better just for a drink and or ice cream.
(2)
Razzel D.

Good ice cream will only get you so far! Especially in this economy when you're relying on somewhat pricey menu items to keep you afloat. I say somewhat pricey because for what it is its definetly overpriced. Their version of disco fries for example bag french fries with gravy and COLD cheese curds?! I couldn't fing believe it do I asked the waiter after trying to wave him down for probably 10 mins when there were literally three other occupied tables in the place. Anyways he comes back from asking the chef if they're supposed to be cold (and I don't mean room temp. I mean refrigerated) and says the gravy drizzle it supposed to melt it a little bit. I'm not a chef and you don't have to be one to work through the flaws in that idea. Anyways I won't go through all the disappointing food. The best way to describe it is underwhelming to say the least. The staff on the other hand is a HOT MESS. 1st time at hub- bill is 22$ I out two twenty dollar bills in the checkbook the waitress brings me back a single solitary dollar bill. AND does the same thing to my friend. My friend asked her for a side of ketchup when she placed her order. The orde comes no ketchup. She asks again as the waitress is about to run off again. The waitress doesn't acknowledge she heard my friend and so I speak up loudly to repete what she had already asked twice now and the waitress rolls her eyes and says, "ya. I heard her the first time." 2nd time at hub- a friend and I sat at the table for 15 mins before ANYONE of the 10 people walking around aimlessly shooting the shit with one another acknowledges our existence. The food wasn't hot. Wings seemed like they weren't microwaved long enough. Chicken was not quality. Sauce was garbage. They were mushy. Veggie burger was not hot or even warm. God very thing about this place is just bare minimum. Anyone who says different is full of shit.
(1)
Brittany M.

To everyone who wrote a negative review about this place, If you expect 5 star service and cuisine then go to a 5 star restaurant, or better yet, get off your high horse and work in a restaurant and see what it's like to be on the other side. So you waited 15 minutes over, do you think they have timers on the tables and when they buzz people get up?! Do you want to be rushed through your meal? And if you don't like to wait for your food, then go to a drive through. Why do so many Americans rush through their meals? I don't understand it. You want to dress up, drive to and pay out, but you don't take the time to fully enjoy your environment, company or food. You complain that you waited too long for a table. Then you complain that the service and the food are taking forever. And when the meal comes, you scarf it down and are ready to leave as soon as you put the fork down. It's a place with pot pies and mac and cheese people, do you expect the food to be blessed by Buddha and prepared by Anthony Bourdain?! Perhaps there is a reason why you didn't receive "the best"... Its a new Restaurant, so give it a break. I however, had an amazing experience! The service was excellent, punctual, friendly, honest and experienced. The drinks were original, tasty and not weak. The food is to be expected: good home-cooked meals! Portions were generous and prices were reasonable. Their french fries are a must. Atmosphere is chic and creative. And save room, because their ice cream is amazing! I will now always have cravings for their oatmeal cookie dough... There is a reason why this place is always packed. Let's keep supporting The Hub and other local businesses!
(5)
Gal L.

i really don't want to write anything mean, but i feel like i need to do others this service. i went a few months ago, so hopefully things may have changed. it was so dark, i couldn't even see who i was eating with! i think my boyfriend was there somewhere though... the fries with blue cheese came out cold and the cheese was not well dispersed. it just rolled off the cold fries. i'm not a steak snob, but the ribeye seemed like the cheapest quality possible. the old pueblo drink -- a sick idea of a mixed whiskey drink. the creosote cherries are very enticing, but DA DA DAMN, it was awful. the waiter even told me that it gets sent back a lot, so i would definitely not recommend it. also, the salted caramel ice cream was tooooo salty. there you go... there is my review of an appetizer, entree, dessert, and cocktail. it's a cool and hip place though!
(1)
Daniel E.

I had heard and read so many reviews on the Hub in Tucson that I was really excited to come and try it out for myself. The space is amazing and just what Tucson needs to help with its revitalization of downtown. I called and made a reservation for 7 people for lunch on a Saturday around 115pm. We got there and was told that we needed to wait for a table of 2 to finish and pay before we got seated. Wasnt too impressed with the front of the house staff, seemed like they were overwhelmed. We got seated and our waiter came to take our order. Our waiter was really nice and knew what he was doing. Half of my party was ordering lunch and the other half was ordering ice cream. I had the hot dog which was good and came with a good portion of fries. My sister ordered a salad but it didnt seem like it was worth $10! The ice cream was a big hit for the kids and adults alike! I think the Hub needs to keep the Carrot Cake Ice Cream...it is great! The Hub is a great space with what seems to be a good menu. My only recommendation is to make sure you have people working there that are excited about being there and devote their attention to their guest. The only sense of that we got from the moment we walked in was from the waiter!
(3)
Hannah D.

Stopped in for Sunday Lunch with the family today, and I think we were all pleased with the experience. Love the atmosphere and all the natural light. What we ordered: Porchetta (pork sandwich) with the Onion Soup, Beef Dip, Reuben, the Chicken Salad Sandwich, and side of Mac & Cheese. I had the Porchetta sandwich, while there were some bits with a lot of flavor, I found some bites a little bland. That being said my dad had a bite and said he would definitely order it on a return visit. Everyone was happy with their sandwiches, but of those I tasted I would have to say the Chicken Salad was my favorite. The little sister loved the fries, and I have to say although I am not usually a mac & cheese fan I would definitely order that as a meal on a future visit. Now the most important part of any meal :) the dessert. We shared a scoops of Dirt, Oatmeal Cookie, Cantaloupe Basil and Carrot Cake. All were fantastic. My favorite was the Oatmeal Cookie. Definitely a fun new addition to Downtown Tucson, I will definitely be back again.
(4)
Shayna F.

It's nice! Very swanky, cool, trendy. The food is okay, but the ice cream is the best!
(4)
Nick M.

Was looking for a quick bite of ice cream down town and was recommended by some friends to try out the HUB. I was very happy with the attentive service, beautiful layout of the restaurant, and of course the delicious Almond Brittle Bourbon that hit just the right spot! I will definitely be coming back soon, and will be referring all my friends to try out the HUB Restaurant and Creamery!
(5)
Kelsey B.

Love the atmosphere! The prime fries are soooooooo good, but our waitress forgot them last time and when we reminded her she said well your other food is almost out and didn't order them for us still! My husbands burger was really dry, and he being an executive chef whose restaurant has GREAT burgers, it was hard to stomach.
(3)
Ana A.

This place had me at first glance. The ambiance is great, as well as the staff. However, the food didn't leave a big impression on me. My friend and I went for dinner on a Friday night, the restaurant was packed, but we only had to wait a few minutes to be seated. We decided to order some prime rib fries as an appetizer. The fries were very good. Probably the highlight of my meal. My friend ordered a pastrami burger, after the waitress raved how good it was and I ordered an order of bacon mac & cheese. My mac & cheese was disappointing to say the least. The bacon added no texture or flavor to the dish. I did manage to get a bite of my friends burger, it was good, but not extraordinary. I will be back to try some of their ice cream, and I might give the food another try. I won't be rushing back though.
(3)
Katie B.

This is my new favorite place. The service is always super friendly and it has a really cool atmosphere. Definitely recommend the mac and cheese and oatmeal cookie dough ice cream.
(5)
Heather M.

Had a chance to eat dinner here with several friends. Although this restaurant ranks up there with some of the best places to eat in Tucson, I think there are still some bugs to work out. One of our tables rocked considerably due to an uneven spot in the floor. We inquired of the waiter for a fix, asking for something to put under one of the corners. He suggested that we angle the table oddly (1 of 3 pushed together) to move it off of the uneven spot. After continued coaxing from my friend, he considered the problem some more and solved it by placing one of his bill holder cases under it. After this initial interaction things went smoothly. The ambiance is great. I was the only person who had been before, and everyone was impressed with the decor and vibe of the space. Although, it does feel a bit crowded when there's a full house. The table behind us was so close that we heard every word of their conversation. I think it was a first date and let me tell you, if I had been that poor girl I would have bolted at the first opportunity....One less table in the space might make all the difference. Now for the food.....prime rib, prime rib sandwich, lobster roll, porchetta sandwich, rotisserie chicken and mac and cheese....and the verdict....Rotisserie chicken and porchetta sandwich absolutely awesome. Mac and cheese was yummy. Lobster roll was very good, but the bread was too soggy. Would be nice if this came on bread that was more dense and able to stand up to the filling a little better. Prime rib cooked correctly with good flavor but was tough and the accompanying potatoes were really dry. Prime rib sandwich overcooked and a bit dry. Almost like it had been sitting in the kitchen under a heat lamp a while before it came to the table. The huge selection of draft beer and draft wine is awesome AND reasonably priced. I know beer and wine is relatively cheap and most restaurants make a huge profit on it so I love it when a restaurateur doesn't try to stick it to the patron on alcohol. Example: I had a Wyder's Pear Cider for $4 at Hub. I was at another restaurant today and saw it for $7. Really? Talk about gouging the customer. Thanks, Hub, for caring about my finances. Overall this was a great experience, and I'll be back soon. I definitely recommend giving it a try if you haven't been yet.
(4)
Robert L.

We waited 20 minutes before a server noticed we were there. Another 10 minutes to be told that the cocktail we ordered could not be made because they were out of the ingredients. Our rotisserie chicken was LUKEWARM and the skin was not crispy. There was NO flavor to our food. I think I could pay less and get a better meal at Boston Market and not wait as long. The servers need to be attentive and pay attention. Please listen to what to what the customer is asking for. We were charged for our meal and we didn't even eat it. The pot pie was bland and lacked creativity. The place looks great and the investment seems huge- you should have put your money into making the food amazing.
(1)
Ryan J.

I went to the hub last night for dinner wit my fiance and some friends. I order the bacon cheeseburger and i my burger medium race and it keep out more like medium, which i thought will be fine. So i didnt say nothing cause i didnt want to hold up the rest of my friends from eating. But when i started eating my burger. i quickly realized how dry the burger was. i had to ask for extra mayo and ketchup just so i could choke it down. I will say that the prime rib are AWESOME and the atmosphere is pretty nice and the drinks are pretty good. I may go back but i will definitely not be getting the burger
(3)
Susan R.

I went to the hub on Saturday night with a party of six. It was an hour wait, but we were offered a table out on the patio and sat down for dinner immediately. The inside was beautiful, but a little noisy & crowded so we were happy to sit on the quiet patio. Our waitress Lindsey was extremely nice & informative about the menu. Within our party of six we ordered the following - one regular burger, one burger subbed with ground turkey, the mushroom & potato tart, onion soup, mac & cheese, vegetable hash & the steak suzana. We all sampled each other's dishes (which is probably bad during cold season), but all were excellent! There was one exception of the steak suzana being a little tough, but it still had acceptable flavor. Afterward we all ordered ice cream, the favorite by far was the pistachio & fig. Overall, I loved the Hub! We had great service, the food was tasty & the atmosphere was modern & sophisticated. One after thought, (that shouldn't sway anyone from not going here) was the bathroom situation. Beautiful bathrooms, but there was always a line because there was only one stall. It amazes me when restaurants don't plan ahead on this issue. But like I said it shouldn't sway people, just thought people should be prepared to wait after drinking from their great selection of beer & wines. An exciting addition to downtown and I can't wait to return, but with an empty bladder!
(5)
Lyndsey G.

I'm not sure if we got lucky or they've read their reviews and are trying to do better, but I have nothing but good things to say about this place. First off the decor is amazing. It's comfortable and bright and different. The service was great, if anything too attentive. But I'll never complain about having my water filled too many times. We got the antipasto skewers as an app, which were amazing. I got the bacon cheese burger which tasted like it was grilled over open flame and the bacon was thick and flavorful. My friend got the porchetta sandwich, which she said had too much fat, but we agreed the fries were great. Then came the ice cream. I really don't think you can go wrong. We sampled 9-10 between the 2 of us and settled on the Mexican wedding cookie and the salted pretzel. This place is dangerously delicious, especially in the ice cream department.
(5)
Omi K.

I once saw David Becham kill 3 orders of fries and eat 5 things of ice cream .... Mario Boloteli had to cut him off from the ice cream cause he needed a few gallons of it for himself and the fat kids at the soccer camp!
(5)
Matthew R.

The food was ok. I had a pot pie and a cup of onion soup. They weren't outstanding, just ok. Everyone at my table had a great lunch. The ice cream really was better than the food! Servers attentive, hostess great, and the overall ambience good, though the AC seemed cranked up kinda high. UPDATE: I didn't mention, but the owner was thoughtful enough to read my review and ask what I didn't like about the pot pie. He was very apologetic, and I really appreciate that someone took the time to follow up on this!
(4)
Gehan K.

I like Tucson downtown and I do love this place.. a bar, a place to sit down and eat....oh yea and an ice cream bar. It is very nice inside and a good stop before clubbing. Try their beef nacho fries....mmm drunk food
(4)
Holly H.

Good atmosphere. Awesome icecream. The food has been hit or miss for me. I got the chicken mac and cheese once and it was delish, but then I got it to-go another time and it was awful. Almost not even cooked. The noodles were hard. I also had the shrimp caeser once and it was nothing special. But because I really loved the mac and cheese the first time and I REALLY love the ice cream, I gave it 4 stars!
(4)
Jonna W.

Service is always decent. Cant say the same about the food. I've been here 3 times and each time I've had a different experience with the grub. The chicken pot pie is pretty awesome, their "spin" salad and mac and cheese was just alright, and the lobster roll was flat out awful. The 3 tiny pieces of lobster I received were rubbery, they tasted like they had been frozen for quite some time. The ice cream is super good though, I would go back just to see what flavors they have! The inside of the building is badass, I love the loft vibe. And the upside down hanging lamps that they use for lighting is super creative. Its a cool place to be in, but I don't think I'll find myself craving any of their menu items.
(3)
Julie J.

Stick with the pot pies and the ice cream & prepare to have less then stellar service and you will love The Hub! I really do love the pot pies - AMAZING. However, other menu items are hit or miss. I ordered the Tuna Casserole tonight and had to send it back it was so bland. It was a sad waste of Ahi Tuna. My partner got the beef dip sandwich. Unfortunately, it was so greasy she had an upset stomach later that evening (she said her stomach felt like she had eaten too much KFC). The lemonade was also disappointing - but I guess most people probably order alcoholic drinks there. It has a great atmosphere, unique look, and excellent concept... the problem is the inconsistency between dishes. It had been so hyped I assumed I could order anything off the menu and it would be fabulous. Not so. Since this is a new place I am hoping the service and food will improve and begin to live up to the hype. We need cool places with a diverse clientele like The Hub in Tucson. I look forward to the day I go back, give them a second chance, and get the opportunity to write a better review. Until then, I will stick with The Cup at Hotel Congress when going downtown for lunch or dinner.
(2)
William D.

We went here for the ice-cream so that's what we got. It was very good ice-cream but for the price to quantity, it wasn't worth it. I was really in the mood to have ice-cream though so I went up for seconds and I went up and waited for my order to be taken and it never happened, a lady even looked at me and kept walking, so I left.
(3)
Kim M.

Lots of fellow Yelpers have review this place (Corey D.'s is pretty good) so I will keep mine simple and say this...... French Fries are awesome....crispy and greasy....numma numm But I gave this place 4 stars for one reason.... Bacon Scotch ice cream.. Imagine that flavor combo..... You can't? Wondering about it now? Yeah, I thought so..... Hub's ice cream is about as close to San Fran's Humphey Slocombe's as Tucson is going to get, at least for now.
(4)
Molly H.

So, I am still a fan, but The Man requested I write an update to warn people to never order the "Ribeye" at HUB. We stopped in last week for a quick bite before a show. We ate at the bar and I ordered shrimp and grits while The Man ordered the ribeye. I should mention that he has ordered the ribeye before and thought it was mediocre the first time, so I am not sure why he ordered it again, but whatever. My shrimp and grits were really good, 6 huge shrimp, a small serving of super yum cheesy grits, and a mountain of not very appealing veggies (mostly peas, pearl onions, and a few peppers). It was odd to say the least, but the sauce worked well and I was very satisfied. The ribeye which comes with a shallot bordelaise was god awful. The Man rightly pointed out that it was clearly not a ribeye and whatever cut it was belonged more in a Waffle House than at the HUB. We did not complain or mention it to anyone because we were in a hurry. Also, he had already sent back a wine that had turned (the bartender confirmed this). So, we didn't want to get a reputation as the snobby complaining type. But, as I plopped down the credit card to pay $80 for a below average meal, I finally got that bad taste in my mouth.
(2)
Susan O.

Good service. I ordered water, a plain burger cooked medium rare, cole slaw, and salted caramel ice cream. Note - the ice cream is why I wanted to come here. No alcoholic beverage. The burger was closer to medium than to medium rare, and the cole slaw had a sharp flavor to it. Vinegar? Watch out for the house mustard, which I think is made from the English Coleman's mustard that equates to wasabi in my mind re. spicy hotness. I overdid the application of mustard to my charred hamburger buns and found it slightly tough going as a result. The ice cream - it was tasty, and I won't order it again, having satisfied my curiosity. I asked about other flavors and heard honey ginger, which I brought home with me for later. Now is later - creamy, nice balance of honey and ginger, although I wouldn't mind a little more ginger.
(3)
Kirstin B.

Been here twice now...once for lunch and once just for the ice cream. First off, the atmosphere is great! I love what they have done with the decor and I can't wait for the weather to cool off so I can eat out on their back patio! Now to the all important food. I had their Asian inspired salad and it was full of flavor and plenty big to keep me going all afternoon. THe place was busy, but since it was mid week we were able to walk right in a grab a table. A few weeks later I went back with my husband just for the ice-cream and the place was packed. Make a reservation for weekend dining here if you want to be seated promptly. Their ice-cream deserves special mention. IT is wonderful and they offer a variety of unusual and usual flavors. So far I've tried the mango sorbet (tangy and great for a hot summer day), the ginger, and the coffee. The coffee was good, but he ginger..outstanding! Perfect balance of sweet and spicy. My husband found the ice-cream a bit to "fluffy" for his taste, but I like the consistency. Hard pack, but not too hard to enjoy licking it off one of their huge waffle cones.
(4)
Jacque H.

Recently I purchased an offer from Living Social to go here and the restaurant was not what I expected at all. I thought it would be a more laid back and relaxing type of environment, but that was not the case. There were a ton of workers in a very cramped space running around. The do a lot of the food prep on a counter in front of the customers, which was very unappealing to me. I recommend only going to eat here with a reservation because you will either get crammed into a spot at the ice cream bar and be forced to see all of the food prep or else have a very long wait for a table. I honestly wasn't that pleased with the type of food they offered on the menu. There wasn't that much variety unless I wanted a salad or prime rib. My husband had the prime rib and said it melted in his mouth. I had the prime rib sandwich and it was good, but I only ordered it because nothing else appealed to me. The ice cream was undoubtedly wonderful, but I think that's the only reason I would go back there. The ambiance was unique and modern, but it was a tight space where we were sitting and at the bathroom so it was very uncomfortable in that manner. The service was good and everyone was very nice, but it took a long time to get our food. This is a good restaurant if you like a more upbeat modern type of place, but if you are looking for a mellow and fun evening, I would go somewhere else.
(3)
Kyle S.

Loved the food. Fantastic drinks. Wish they hadn't committed fraud when they charged my Visa more than I signed for. Interesting business technique there. Maybe just pay in cash...
(1)
Becki G.

Aptly named, Hub is drawing Tucsonans into the downtown vibe. On a recent Thursday evening Hub was hopping. We stopped in for dessert and it was clear that others had done the same. Lots of folks were enjoying full-on dinner in those awesome fat-padded booths, but there were a good number of groups sharing drinks at the bar and experiencing tandem ecstasy compliments of Hub's organic house-made ice cream. Strolling Congress with our cones, we spotted other's doing the same. We walked past the new Thai place on Stone and got a tour from the owner. Outside the 3-floor night club with the roof-top patio, we got an overview and sincere invitation to return from the door guy. And from the the patio at an Italian place we overheard this comment, "Hub, oh yeah, the food is great!"
(5)
Leah R.

So when I first walked in I was very impressed with the fresh modern look. I was excited when I looked over the menu. I ordered the Vegetable Hash, and my boyfriend ordered the Veggie burger. He ordered it to come with fries, but was disappointed when he was told that the fries were cooked in the same oil as the chicken. Good to know, but disappointing! When our food arrived it was unfortunately just okay. My boyfriends was good, but nothing special, and unfortunately having to sub the fries for a side salad was kind of a buzz kill. My vegetable hash wasn't really a hash. When I think of a hash, I think of everything chopped up finely and mixed together. What I got was sauteed vegetables in chunks. It was just okay. Dessert here really is the crowd pleaser. They make their own ice-cream, and it was pretty damn good! I got the bourbon almond brittle and my boyfriend got the chocolate peanut butter. They were both creamy, decadent, yet surprisingly light. I think this is a great place, probably just better for the meat eaters than the vegetarians like me!
(3)
Jessica G.

Have been here a few times and it seems to be hit or miss. The ice cream however, is always amazing. I've had the chicken salad sandwich- very good, two salads, very good, the lobster roll- absolutely horrible and the bacon mac and cheese, which is amazingly awesome. BUT the service pretty consistently stinks. We even went on a Monday night with no one in there hoping for some more attention and were basically ignored. So I think that area needs some serious work. The pricing is reasonable, and their drink selection is pretty good- wouldn't mind some additional beers on the menu though.
(3)
Jimmy D.

If you haven't been downtown in a long time you better run! HUB is a great place for happy hour, dinner, appetizers, or late night fare! The bar is amazing and the selection of tap beers is a little overwhelming a good way :-) The Tuna Noddle has become my favorite, just sayin'
(4)
Meredith C.

My husband was raving about this place and took me to check it out. We went for lunch on a Saturday and it was definitely hopping, but not overly crowded. We received a wonderful, welcoming greeting when we walked in the door! I loved the decor and the whole feel of the place. Very modern, comfortable and fun. Our server was superb. We shared the chicken salad sandwich and the mac & cheese. Perfect amount of food for us for lunch. I thought the chicken salad was great; most places mix way too much junk in chicken salad that ruins it for me but this was simple and delicious. The cranberry mayo was a subtle, yummy touch. The fries were perfect. They graciously split the sandwich and fries onto 2 plates without us asking them to. The mac & cheese was quite yummy. I was too full to try the ice cream though it looked and sounded great. Can't wait to go back and try it!
(4)
Stephen P.

ice cream is amazing, extremely rich though. really great interior. I wouldn't comment on anything else as the food is eh and the service is creepy.
(1)
Laura M.

Finally went to check out Hub since you get a discount of 50% off your bill (up to $12) when u show ur ticket stub from the Rialto Egypt exhibit. Score! Overall, about a 3.5-4 star rating. The wings were absolutely awesome...they are baked and then deep-fried so you get that great crunchiness. Nothing is worse then a soggy wings. Unfortunately our sandwiches looked amazing coming out, but didn't hold up to the awesomeness of the wings. I had the Reuben Pastrami which was really yummy (All the corned beef and pastrami are made in-house), but I'm really not a fan of huge chunks of fat so I pulled out at least 30% of the meat. The prime dip was pretty good although the au jus was not very flavorful at all. Warning: If you don't like chunks of fat in your sandwich as well, I would recommend staying away from the Porchetta sandwich. I was really excited to try it but after asking the waitress about it she explained it's pork tenderloin wrapped in pork belly...so yeah, pretty fatty there. Finished up our trip with some awesome coffee ice cream, I'd definitely give Hub another chance for appetizers and drinks but will probably pass on their sandwiches in the future.
(4)
Susan M.

Yay! I'm a fan. I like to eat here and the food is good. Maybe costly, but food good.
(4)
Chantelle P.

"Porchetta" . Overdressed peeps looking for a posh place to eat carnivorous delights? WRONG. Do not be fooled by the Rotisserie esteemed pretty roasted pork vision you have from the description on the menu. It is not. It is, in fact, $13.00 worth of crap tough meat. Roasted pork should be tender,..have a delectable and seductive sauce. This sad excuse of a pork sandwich is ever so lacking...kind of low quality cheap diner style (which I've had better at a divey diner). Arugula cannot save this disaster on ciabatta. Seriously you will be depressed by a bland hunk of pig meat called porchetta. Please don't waste your money on this poorly executed and simply bad sandwhich.
(2)
Raul S.

FAST Review: I've been to the HUB 3 times now. Basing my review off of my last visit. Food (2/5) - Extremely disappointed with my meal. Got the "Spin" salad, which was supposed to have goat cheese, walnuts, golden raisins and balsamic vinaigrette. Well, if you are looking for cheese and spinach with a bunch of sugar, then this salad is for you. The walnuts are candy coated, which would be good in small amounts. But it was covered in walnuts and raisins, and the dressing was very sweet. It came with a slice of pretty bland bread. The first bite was good. The next few were tolerable. After that, it was a chore trying to finish (I didn't). The execution was not as good as the description. I had a few bites of my wife's shrimp scampi, which was good. But I have to rate this based on what I ordered. Portions are adequate though. What saved the meal were the libations and the ice cream. They have a creative drink menu, with my favorite being the very refreshing Stubborn Hubster, made with ginger beer, vodka, and mint. They have many different, creative varieties of ice cream as well. The previous times I visited I wanted to try something other than the much praised salted caramel, so I tried the oatmeal cookie and also the Mexican wedding cake. But I regretted not getting the salted caramel both times, and ended up stealing tastes from my wife's scoop. BTW, the 4oz cup is plenty, as the ice cream is creamy and rich. Ambiance (4/5) - I like the decor of this place. The dim lighting, the upside-down lamps moonlighting as chandeliers, the ice cream counter just a few paces away from the drink bar. It fits in downtown. Service (4/5) - Service was good. Our orders were taken promptly and we got our food quickly. Total Impression (3/5) - Was not impressed with my meal at all this time. I know now not to order the spin at least. Hopefully next time will be better, as I still enjoy the ambiance, ice cream, and drinks enough to come back.
(3)
Victoria W.

Great drinks, good brunch, solid food, nice bar and ice cream! What else can you ask for? The prices are very reasonable and the food is great. Service has always been awesome, even though I've been on crowded weekend evenings or for Sunday brunch. I've been many times and I'll keep coming! Always a safe bet in Tucson and conveniently located!
(4)
Jackie W.

This was my second trip to HUB. I entered an ice cream contest on Facebook, and my flavor won! Buuuut....I never heard from them when they made my flavor, and I guess I missed it. That bummed me out big time! I went in today with my mom and my two kids for lunch. It is not really a kids-friendly place, so we ordered the cheese and fruit appetizer to keep them happy. It was delish! But not for kids! There were 2(!) sliced strawberries, and some mushy grapes along with some dried fruit. The crostini and cheeses were amazing and varied (but "stinky" to my daughter). Sooo, that didn't really help me to keep them quiet. Lunch was mac and cheese (YUM! Want to try the bacon mac next time in) and a chili dog and fries (Double YUM!). My mom had the Honey Ginger ice cream (SUPER YUM), and the Bourbon almond brittle (Meh), the kids both had a Strawberry malt scoop (Good!) and I had the Salted Caramel (A STAPLE!). I checked in on Yelp and one of the cones was free as a promo...liked that. I will be back..... sometime......
(4)
Diane C.

We have eaten at The Hub three times now. Unfortunately each experience deteriorates from the previous one. We won't dine here again. Problems with the kitchen - my entree arrived without several ingredients. Poor excuses from the waitress - new cook that didn't know the dinner menu? I guess a cobb salad is just too hard to make? My 15.00 entree salad looked like a side salad. Preparation of the ingredients is lacking. I could get a better cobb salad at many other places for half the price. Portions have gotten smaller and smaller since they opened, but the prices stay the same. The reality of the Hub does not match the hype. So many other places in Tucson worth going to.
(2)
N M.

This place was awesome! I will definitely be back. We ordered the braised short ribs and salmon. The short ribs were delicious, they were tender, juicy, full of flavor and the sides exceeded my expectations. The salmon was cooked to perfection. The dishes were generous, we didn't leave room for ice-cream. I swear I tried to stop eating my ribs, but couldn't, they were so divine. Although they were super busy, we were seated before our drink orders came. I ordered a Trumbull to accompany my dinner, it was perfect with the ribs. The restaurant is beautiful, the service was excellent, but for me, the food was the star! Next time I go back, I will make reservations, I will save room for dessert and I will post my review!
(5)
Kasey T.

This place has an excellent atmosphere. The food is delicious and the service was outstanding. The only downfall was the hamburger bun...it was a bit hard. Other than that, I would definitely go back for the cheese tots.
(4)
Jacob K.

This place had several good beers on tap--but no bottles. It was $3.5/beer happy hour. It is normally $5. There food was good. The thing that made this place stand out was the awesome ice cream. The Hub continuously rotates through its favors. I would describe the decorum as swanky-casual.
(4)
Colin G.

My star rating is a little lenient because, after visiting, I realize that they still have some kinks and will require a second visit. My SO had previously been here after receiving the various Facebook posts the restaurant had created. This should be a lesson in how to effectively use social networking (at least for this half of this decade) to launch a restaurant. They really did a good job of building up and marketing it. Overall, the service here was fantastic. Very friendly bartender and server and no issue when we moved from the bar to the cute little window table they have by the bar. The food came out very quickly but we were there pretty early and they were not at all busy. The big selling point here is the ambiance. Someone put a lot of thought into the layout of this place. There is seating everywhere. The walls are lined with these hip, cushy benches and tables in the main area can be moved around to allow for big groups. If you've ever been to On a Roll down the street, it's exactly like their setup. The bar room has the same sort of wall couch, but one is a plush gold and there are no tables except for right by the windows, which makes for a fantastic people watching experience. Long bar with three TVs in front of it so you can watch sports while drinking/eating. They have a great patio as well, which is rarity in Downtown but becoming more common. The restrooms round off the "this should be a nightclub" thoughts: everything is super hip and super modern. I only had two food items: blue fries and mac n' cheese. These totaled $10 but I don't recall the distribution. I opted for the blue fries. I liked that they used "real" blue cheese, and not that wonky, pussy blue cheese that you find on burgers and stuff. And there was A LOT OF BLUE CHEESE. I mean, it was an absurd amount of cheese that I could not finish so, be aware that you must really like blue cheese to order this dish. The mac n' cheese was served in a small bowl full of macaroni shells. They prepare it by using a velveeta-like cheese sauce for the base, but they garnish the top with real cheddar and bake it. It was nice, and my SO liked it, but I don't really dig the oil-based cheese. Give me my full, brick crapping pound of blue cheese on top of a few fries and I'm happy. My one, big ding to this chic little gastropub comes from the beer. They have two rotating taps and, when we came in, one was said to be a Ballast Point (San Diego) Double IPA which, because of its alcohol content (I was told 10%), had to be served in a smaller glass and was priced at $5 and did not go on happy hour. Fair enough but, when I drank it, it tasted precisely like Ballast Point's regular IPA, which I've had several times and quite like. It's a hell of an IPA, but it is not a double IPA. I ended up Googling it (they have do have wifi, btw) and found that the Ballast Point Sculpin that they were referring to as a double IPA was, in fact, the new name for Ballast Point's regular IPA. I felt a little shafted there. The bartender also tried to correct me with "Actually, I think the brewery is called Sculpin" but she was nice about it when I mentioned that the brewery was indeed Ballast Point and in San Diego and I had been there. Otherwise, they have a nice, rounded tap selection. Some stuff that you won't find elsewhere, others that are good but you find everywhere. Most stuff is $3 at happy hour, which ends up as a very good deal. I'll be back to try the regular food. The burgers looked interesting although pricey, but I've been told that they use mostly local ingredients, which you have to support.
(4)
Angelica V.

Absolutely love love love HUB. My first time at HUB, my fiance & I were visiting an out-of-town friend. He was staying at Congress Hotel, and since was so close, we decided to try it as a group. While waiting for a table, we had a few drinks in the bar, which was staffed very well and had an overall good vibe to it. Once seated, I took in the atmosphere of the main room, and fell in love. The ambiance is gorgeous. I ordered the Porchetta Sandwich. While I'm not the largest fan of pork, this was delicious. My fiance had the Dip, which he loved, and our friend had the tofu dish, which he seemed to enjoy as well. For our second visit, we brought three other friends along. This time, I ordered the Lobster Roll, which blew my mind. The lobster was perfectly cooked and seasoned, and I loved it on the hot-dog bun. Two of us order the Porchetta, and it was a lot fattier than I remember mine being. The Mac and Cheese didn't wow any of us, although the fries, chicken wings, and Antipasto Skewers did. (Side note, never seen an antipasto on a skewer, but this idea is totally fresh and delicious to me!) The service both time was great. The ice cream is always a treat. And I still love the vibe. I've heard some chatter that a few people disagree with the pricing, but for good service, good food, and good ambiance, I don't agree, I think the pricing is fine.
(5)
Valarie A.

Reasonably quick service and nice intimate atmosphere, I had a chicken salad sandwich that was very tasty! Also had an a cheese plate as an appetizer and was pretty satisfied with that as well. Didn't get a chance to eat dessert but I've heard only good things about their sweet and salty caramel ice cream! Will definitely go here again :)
(4)
Paul D.

Along the brick wall that runs the length of the restaurant, there are big ship ropes that go from tops of the booths all the way up the tall wall and attaches to the rafters on the unfinished ceiling. In the back of the restaurant they have hung seven or eight chandeliers which are actually table lamps hung upside down. The floor is very nice "worn" wood. There was one table that had the option to have a curtain pulled around it for a private romantic setting. From the back window, you can see the new energy headquarters building that is being built down the street. The HUB Restaurant & Creamery could easily be located in New York or Chicago. It has a distinct urban feel to it. It is very nice to see this restaurant in downtown Tucson. It is definitely a place to see and be seen at. We went here for lunch on a Friday afternoon and we were able to park the minivan in a metered spot right outside the front door. There were people in the restaurant but it was not too busy and we were able to sit immediately. The waiter was friendly and occasionally came to check on us. Now for the food. I had the beef dip and a side of fries, and my wife had the cheddar hamburger with a side of fries. The food was good. My sandwich had meat, onions, and peppers. My only complaint with it was I would have preferred a more hearty french roll than the one they used. We did not get any Ice cream but I now wished I would have. As we were walking out I saw they had "bacon and scotch" ice cream which sounds pretty interesting. I will make another trip downtown just to try that.
(4)
Sarah L.

This restaurant has a cool vibe for downtown Tucson, and it makes you feel like you are somewhere else... like SF or NYC, which is a welcome change sometimes! While the big city feel is nice, the big city food is (in my opinion) lacking. Had lunch with a friend here yesterday, and was overall not impressed with the food. Service was fine. The waitress was nice, and attentive- but not to the degree of being annoying. The iced tea is very weak. I could have been drinking lemon water, so why waste the $2.50 on iced tea, when it's got no strength or flavor to it? I ordered the lobster roll. Originally hailing from New England, I was excited, yet apprehensive to try a Tucson version of a New England classic. For $15, it's not cheap. The roll was not a roll, but an overly soggy hot dog bun, which literally seemed like it had been doused with water before they served it. It was that soggy! I even ordered the butter on the side. The lobster was outstanding though, flavorful & fresh. I would have spent $15 on the lobster alone- without the fries, or the bun. It was that good. If you don't enjoy water soaked bread, order it without the bun. The fries were good- flavorful & cooked just right, but the soggy bun didn't make the sandwich go over very well, and- without the soggy bun- it would have been a completely different dish. My friend had a hamburger, which she said was cooked well, and flavorful- but nothing out of this world. Make sure to save room for the ice cream! It's to die for, and if anything- one of the main reasons to visit the Hub. I had heard that the salted carmel was good, and my friend ordered the praline bourbon, which we split in a small cup. The ice cream was melt-in-your mouth creamy, and 2nd in Tucson only to Frost. One question for the restaurant. If patrons are eating the ice cream in house, why are they served in a paper cup? If you have a $23 per person check average (for lunch), shouldn't' the ice cream be served in a real porcelain or metal bowl? I'm not asking for the Queen's china, but anything beats eating amazingly flavored ice cream in a paper cup! Hmmm... The details need some attention at this restaurant. My big disappointment came when I got the check. $35.54. I was not disappointed in the amount, but I had a living social certificate for $40. I left the certificate and $2, thinking I was giving the waitress a $6.50 tip. Wrong! Apparently, the restaurant has imposed a policy that if your check is under $40, and you have a LS certificate- you have to pay the sales tax. What? That means if it's $40 or more- you don't? It made no sense, but I was not in the mood to argue with "restaurant policy," so I gave her an extra $5, and for sandwiches for two- total check was $47... Maybe their way of making up for the loss on these certificates, but not my fault that they decided to issue them. I left feeling that we should have gone to the Arizona Inn... After all, if we were going to drop $50 for lunch in Tucson, I would have rather had the full service experience!
(3)
Chase B.

What can I say? Hub is a fantastic addition to downtown Tucson. My boyfriend and I went there the second weekend that Hub was open and they already had their act together service- and food-wise. I love downtown for its gritty and Tucson-y feel, but I don't mind at all the shiny and, well, new feeling that Hub puts off. The interior design is about as interesting as the crowd that the restaurant attracts. And the food. Oh glory! The pot pies are a wonder, the mac & cheese is great and the ice cream is a blast. I give them 4/5 stars only because things can get a little pricey. Do not let that deter you. You will not regret a trip to this restaurant.
(4)
Artie E.

Great atmosphere, delicious food and fantastic ice cream! I love this place. I am so happy to see something like this come to downtown Tucson.
(5)
Eric G.

I know I know, I'm late to the party on this one. But better late than never, right? I'd had the ice cream previously, which was absolutely killer. I'm close to addiction when it comes to the bourbon offering. Wow is it great! But this time I finally got in to experience the ambiance and food. Going for a baby shower, I was pleasantly surprised to see how well they managed a group of 10. Especially for a Friday night. I love how the dining area and the bar area are somewhat separated. I don't know, kind of adds class to the place. And speaking of class--this former New Yorker is absolutely loving the brick-wall decor to the place. Just glad in general that this style seems to be making a comeback! But how was the food? The "tuna noodle" offering was delightful to me. I can imagine that it might be a little peppery and maybe a little buttery for some tastes, but to me, I enjoyed the decadent take on this dish. The tuna, by the way, was perfectly prepared. Delicious. Pairing this with their fries was a win-win situation. Delicious fries!! All these food offerings were at a pretty reasonable price. What shocked me was that the beer was quite pricey. $5+ for things like Sierra Nevada? Really?? The saving grace was a good selection on draught. Speaking of draught, they have wine offerings on draught as well. This might not be for everyone as it's chilled. A little weird when drinking Red. Finally, and I hinted to this earlier, the service was quite good, especially considering the large crown we brought along. All that said, the crown on this place truly is their ice cream. Seriously, how good is tis stuff?! Ben & Jerry's, eat your heart out! One last tip--check out back for parking--it's a nice hidden lot for free!
(4)
Amy P.

My favorite spot downtown. Recommend the mac and cheese, swordfish, The BLT with avacado is to die for and famous fot their homemade potpies and then their choice creams for dessert.
(5)
Francisco L.

Read great reviews, but just did not meet the built up expectations. The food is ok, but nothing to write home about. The place is great to go have a drink.
(3)
Mike M.

This place is going to be great! It almost was, but the service, while friendly, was slow. What is important to remember is they had been opened less than a week when we went. They will get the service kinks worked out. The food was great and the ice cream was amazing. Get the salted caramel! Despite the small issues, my wife and I were already planning a return trip the day after we ate there.
(4)
Michael D.

Trendy, delicious, and fun. Great drinks, trendy atmosphere and food, and if you're a sweet tooth the ice cream is to die for. Lobster roll and burger are both great, and with the drinks and ice cream you can't really go wrong. Definitely a staple to the downtown renaissance.
(4)
Renee K.

A beautiful space that invites you in and keeps you happy! The bar is so cozy the drinks are good and the people are friendly...even the people you don't know and don't need to know are friendly. Pull up a stool and you are in! The service here has improved so much that it has prompted me to share the love I have for the HUB! Greeting at the door was so friendly and most importantly efficient, this is a very welcome feeling when entering a busy restaurant. The bar is so comfortable that I want one just like it at home and to quit my job and to encourage all my friends to quit their jobs and all study mixology together. At 10 pm on a Sunday after leaving the Fox we walked into what became a full house. I am so happy that this place is here and it is obvious so many people feel the same! What is impressive is the vibe has chilled and a sincere effort by a kick-ass business owner has had an opportunity to invite feedback and has made some swift positive changes that let the HUB really stand out the way we all knew it could. How many places let you be the star too ;0 I can stop in with my son for a scoop = I am a great mom I can pop in with my husband and sit at the bar = I am a great wife I can go with family they can have meat and mac n cheese = I am great daughter in law I can plan to go with friends at any time we please = A happy crowd with me in it! If everyone in my party loved their food or even if I was blown away by mine I would give 5 stars...The way this restaurant is evolving I am certain this will turn into a 5 star experience!
(4)
Mike P.

If I could give the food five stars, and the service one, that's what the rating would be. First off, I would like to say that the food was excellent. They had several vegetarian options to choose from, and I went with the vegchetta, which was awesome. The service, however, was lacking. The hostess was very prompt and friendly, but we were seated in a weird little corner table that was blocked in by other tables. It seemed like there probably shouldn't have even been a table there at all. It took a while to get our drinks and water, and then a while to put in our order. After placing the order, the food did arrive promptly, but then we sat with empty plates for a while, the plates were cleared, we sat... and finally had to ask for a check. Perhaps we were easy to overlook since we were in such a weird spot, but if that's the case, the tables should really be laid out differently.
(3)
Dan L.

I came here yesterday because my friend read about this place in some travel magazine and she really wanted to go. I will admit, that the interior of the restaurant is cool, and the staff is really friendly, but the food wasn't really impressive. We had the cheesy tots with Hub sauce. Hub sauce is melted Velveeta cheese, wow. She had the corn and poblano chowder. She said it was good, but I do not like spicy foods, so I did not try it. Then my friend had a pastrami sandwich and I had the short ribs with creamy polenta. The pastrami, was better than average, I will give it that and my short ribs dish, was good, but it wasn't memorable. I pretty sure I could've made a better braised short rib dish. I was full, so I did not order any ice cream, but my friend had the Tiramisu ice cream. She loved it, I tasted it, and it was good. I'm pretty sure if I was to ever go to Tucson again and go out to dine that I will easily pass this place up. It was fine, but not anything that I would go out of my way for.
(3)
E. A.

Are you kidding me! Talk about a bunch of jerks! We eat out frequently and decided to try the Hub this day. We entered we seated and served water by a friendly young man. The we sat there. And sat there. And sat there. I guess we weren't trendy enough. Kiss my Hub!
(1)
Tiara C.

Great place! We live in LA and Tucson. Love meeting our Tucson friends for good food and great cocktails. The creamery is always good too! Enjoyed the service as well!
(5)
Duane T.

The ice cream is great. It is well worth the trip. Nothing else is worth the effort. The ice cream is served in paper cups with plastic spoons. That works for take out but it comes that way when you order it at your table after a meal. It was hard to eat the brownie part of the white chocolate brownie ice cream without breaking the spoon. Is it really that hard to wash a small bowl and spoon? Service: not bad but not great. That seems to be a theme in Tucson anywhere near the university. They have a lot of inexperienced young servers. They are inattentive at best. Facilities: Very hip urban looking place. But only one person bathrooms. There is a constant line. They were out of hand towels in both bathrooms. An employee was notified. Ten minutes later when my wife went there were still no towels. Also the men's room door lock was broken. Also in the ladies there was nowhere to put purses but the bathroom floor. Food: Main flavor salt. I had the porchetta sandwich. There was very little pork on it. What was on it was very fatty. It also was so tough that I could not bite through it. One bite into the sandwich and a long strip of meat was pulled out. There was nothing exciting about the veggie hash either. The toast was served dry, had to ask for butter. Eat somewhere else and then come over for ice cream and you will be a happy camper.
(2)
Wendy P.

Great food and great service. They allowed me to special ordered a small lobster Mac and cheese so I could eat it as a side.
(4)
Stephen Z.

Cool looking place with good food. Great homemade ice-cream with ever changing flavors. Large and nice selection of beers on tap. And it's in a great spot downtown. Great place to have lunch, happy hour or a drink.
(4)
Ismael S.

This gastro-pub style unique meat and ice-cream joint is something new and delicious in downtown. Really like everything I have had here. Try this place out.
(4)
lori c.

I really enjoy the HUB! bar is always a fun atmosphere. I enjoyed their salmon dish... very simple menu but a great place!
(4)
Matt M.

The three-headed monster (restaurant, bar, and ice creamery) that is HUB continues to please and disappoint me after a dozen or so visits over the past year. The things that HUB does well are exceptional enough to keep me coming back, but I've learned to adjust my expectations. After a few different menus and a handful of tweaks since their opening, I can now finally accept that HUB doesn't quite live up to the lofty expectations I'd built up in the months before they opened. Nonetheless, it's a worthy addition to downtown Tucson. As you probably know by now, the ice cream is outstanding. When HUB first opened I viewed the ice cream as an inferior, but tasty imitation of the hand-crafted ice cream shops in the Bay Area like Humphrey Slocombe. It lacked the the creativity and execution of the west coast's best ice creameries. Lo and behold, as the months passed away, they gradually improved the quality of the product and expanded the repertoire to include some truly innovative flavors. My initial reservations faded away, and I can now recommend the ice cream without qualification. The flavors change regularly, so it's best to go in with an open mind and sample a few options before committing. If you happen to wander in on a day when they're serving the horchata or sweet corn flavors, I'd highly recommend both. Though not as memorable as the ice cream, the bar does a lot things right. The bar stools are a comfortable perch if you're watching a game on the 3 HD TVs behind the bar. The bartenders are friendly and professional. Whenever I've ordered food at the bar, my service has been just as good (if not better) than it is in the dining room. The selection of draft beer is excellent, and, while it's not cheap, it's reasonably priced given the quality of what's on draft (especially during happy hour). All in all, the combination of comfort, TV visibility, and high-quality beer and ice cream keep luring me in, if I'm looking for a place to a watch a game downtown. If the food lived up to the quality of the ice cream and bar, then HUB would be one of my favorite restaurants. Unfortunately, I've yet to find anything on the menu that truly stands out. It's not that the food at HUB is bad--it's just not very good. More often than not, I've been disappointed by the quality, price, or portion of many of the dishes at HUB. The salads all look great on paper, but they're far too small for the price and tend to be unsatisfying. Many of the comfort food classics on the menu are good, but not great (like the $15 roasted half-chicken). My favorite item on the menu, the $13 pot pie, is too guilt-inducing to be a regular indulgence, but it's also a hard dish to screw up, so compared to other good pot pies, it's not remarkable. The $11 veggie hash is an overpriced, underwhelming take on a dish that most greasy spoon breakfast spots can nail for $7. Even the cheeseburger, overcooked and underseasoned, left me unimpressed. In general, my best dining experience at HUB have come on the occasions when someone else is picking up the tab. When I'm the one plopping done $15 plus tax and tip for a meal that was solid but unspectacular, I'm much more likely to be disappointed. One more note in passing: many reviews have referenced problems with the service, but I've never had a negative experience with the staff. I've had a handful of average servers, but I've never had a service problem. More often than not, my servers have been pleasant and attentive. Despite these shortcomings, I'll continue to regularly pop in for a scoop of ice cream or a cold beer on game day. I'll probably continue to dig through the menu, but at least I now know to keep my expectations low.
(3)
Angela S.

Outstanding food, good drinks, and some of the best ice cream in Tucson! Favorite flavors include black sesame and bourbon almond brittle. I have gone here with smaller groups with no reservations, a big group with a reservation, and just for ice cream and service has been good but not great (hence 4 not 5 stars). It is a little chaotic with the large numbers of customers and staff navigating a small space, but tables are spacious. You can come in and just order ice cream and sit at open tables and staff gives water and napkins, very classy. Glad to see improvements in downtown!
(4)
Molly B.

Again, 30,000 people warrants more than two bartenders.
(1)
Brandon F.

The Hub, Restaurant and Creamery is a great addition to downtown Tucson. First off the building and atmosphere itself are awesome! They did a great job with the dÃ©cor and revamping one of Tucson's great historic buildings. The food is excellent, I've had everything from their macaroni and cheese, to the Hub burger, to the salmon dinner. The lunch atmosphere is nice and relaxed and has a great little patio. The dinner atmosphere is great for a date or just going out with friends. Candlelit but still upbeat and modern, you almost forget that your in little ole Tucson. Service was excellent. We can't forget the cocktails! Excellent mix of cocktails with many being customhouse recipes or twists on traditional favorites. They also create all their own homemade ice creams which they are pretty proud of and rightly so. A great place to start off a night downtown or to keep low key with a few friends. And Oh....don't let the mirrors in the restroom freak you out!
(5)
Christy K.

We waited too long to make reservations anywhere for New Year's eve, and decided to try the Hub. To our surprise they were able to seat us with no waiting, although the hostess had said they were totally booked. It was meant to be.... We are both non-meat eaters so at first, it appeared that our only option would be a salad. (boring!) But the very helpful and hipster waiter pointed out the various vegetarian options available, and we were thrilled. We got the blue fries (not as good if you don't want them coated in beef juice, btw) which made me wonder if the hype was bigger than the handout at this joint. When my veggechetta sandwich and leafy green salad arrived, and my boyfriend's veggie hash graced our table, we understood why the place is so full all the time. The food was delectable and absolutely to die for. I loved the sandwich, with its tender ciabatta roll and delicately marinated and grilled veggie spears. The veggie hash was also pretty amazing, (I had to try it, couldn't resist) full of red potatoes, asparagus, artichoke hearts, red bell peppers, and scrambled eggs and whole wheat toast. After we gorged on this yumminess, we were reminded that the HUB's claim to fame is the ice cream. Again, helpful waiter gave his recommendations for the best ice cream-he was right again! About 3/4 cups later, we were filled to the brim with oatmeal cookie dough and banana butterfinger ice cream goodness. A-MAZ-ING! Loved every bite. Can't wait to go to this very trendy, big-city feel, delicious eatery again, but next time we might make reservations. We got lucky this time, but next time, who knows? BTW, can anyone explain the random patch of upside down table lamps that cover the back section of the dining area? It was a bit Dr. Seuss-y.....
(4)
Brian R.

We are very impressed with Hub. We have been loyal repeat customers. Where to begin? First of all the ambiance is well done. The service is consistently friendly and attentive despite being busy. The food quality is consistently an A. My favorites are the Reuben, which is unique in that it has thick cuts of delicious pastrami or corned beef. The Pub burger is delicious too. Also the fried chicken was a hit too. Try the Mac and cheese as an appetizer. Very tasty. My wife loves the vegchetta. If your tummy isn't bursting, go to the ice cream bar. They make it fresh churned, and will blow any other Baskin Robins or Coldstone fare out of the water. Arrive early or make reservations because they get busy quickly. Taste the food and you'll know why.
(5)
Paul L.

Amazing. Shoot me now and leave me in a ditch! I have tasted the best blt ever! Ive tried many things there and everything is superb (except... The lobster samdwhich was soggy, but yummy). Service is superb with a double smile. Atmosphere is nice, and it is always a great time there. Big portions, but you MUST save room for desert
(4)
Laura G.

If I were just going for ice cream, I'd rate this a 5. The food is also delicious, but not quite up to 5 stars. I recommend tasting a few ice cream flavors that sound goofy. Sometimes I end up ordering something I've ended up ordering something that I was just curious about because it sounded weird. Sometimes it really is too weird for a whole serving and I fall back on a more "normal" flavor.
(4)
Charity M.

My husband & I had dinner here tonight for the first time. When I called around 11am, the hostess said they only had 2 time slots left, so I made a reservation for 9:30pm. We arrived early around 9:15pm, & there were plenty of open tables. That was annoying since she led me to believe they were going to be so busy. The service was good & the place had a good vibe. The menu choices weren't very extensive. We both opted for bacon cheeseburgers & tots because by that late at night, we were both starving & didn't want to try anything adventurous. We both asked for our burgers well done, but they were past well done & pretty crispy, as were the tots. We did share an order of the mac & cheese and it was fabulous! For dessert, we both ordered ice cream. I tried the banana foster & he had strawberry cheesecake. Both were very good. The bill was $49 with tip. A little pricey for burgers, Mac & cheese, & ice cream. If we go again, we'll probably just get ice cream. If I'm gonna spend that much on dinner, I expect to eat something fancier than burgers! Overall, just an OK experience.
(3)
Phil H.

Food: excellent. Wait staff: excellent. Professionalism of management? Terrible. We were enjoying after dinner cigars on the patio, where clearly there is no sign posted stating the abhorrence of, with no other customers in sight and were rudely accosted by the "co-owner" as I was told, that it was a non smoking patio. Now, I understand that it is non smoking and will happily abide by that, but to be treated like shit by the proprietor of an establishment for such, lest accommodating me towards another option (i.e. Enjoy your stogie til another patron arrives), I was met with nothing but hostility and arrogance. If you come here enjoy the food but go elsewhere for the personality.
(1)
T. H.

Good thing ice cream and beer makes everything better because the service and food here is a disappointment... The restaurant's slick design and menu's catchy images of a beer bottle + cow + ice cream cone = heart, held so much promise. Alas, I didn't feel the love. Especially when it came to the service. It's a conveniently located neighborhood restaurant for me. So, I've met up with friends here for lunch and dinner many times. The restaurant always seems to be sufficiently staffed, however, HUB servers are consistently slow to get to your table. Even slower to follow up. And if you have to split the bill? Well, be prepared to wait. A long long long time. Just take a nap in one of their comfortable booth to pass the time. The food is overpriced for what it is, and poorly executed. Here's a rundown of the items I've tasted. The prime rib ($17) is flavorless and is served with au-jus which is nothing more than under-seasoned beef broth. The roasted pork loin ($15) had tons of flavor on the outside and so much potential, but came out dry, both when I had it as an entree and when I had it in my porchetta sandwich ($10). I have ordered both the chicken and beef pot pies ($12). Both were a dry, bland disappointment. The beef in the pot pie was chewy. And I was actually served a pot pie whose crust was completely charred once. Not good form. After I exchanged, "Really?" looks with my friends at the table and the waiter (who himself looked perplexed at the burnt pie), it was promptly taken back. I later received a properly cooked pie, but no compensation was offered for the inconvenience. And for $12, the pies were very small and not served with any sides. Speaking of sides, usually that's the best part of their meals. HUB potatoes and perfectly cooked veggies are really good. But, like I said, good thing ice cream and beer makes everything better... HUB has one of the most extensive choices of beer on tap and their ice cream is really the best in town. With homemade flavors like honey ginger, oatmeal cookie dough and Mexican wedding cookie, you can't go wrong. My favorite is the bourbon almond brittle. Creamy, delicious and so fun to eat on a cone. Their bar area is a really sweet hangout, large screen TVs for sports fans, comfortable seating in an artful room and again a great selection of beer. So, bottom line. Come at happy hour for the beer, leave with an ice cream cone and skip the meal. But, if you really have to eat something substantial? Their corned beef is decent enough.
(3)
Jonathan P.

The burger with pastrami and bacon is my absolute favorite thing, have to add the pastrami for an extra charge, but well worth it. The ice cream is always great and my step son loves checking out the different flavors and deciding which he wants. Would absolutely recommend this for a couple or for a family for lunch or dinner.
(5)
Shannon D.

Over the Moon..... this place was unknown to me, as I was in Tucson for one night on my way to Biosphre2 the next morning. We were walking the area looking on Yelp to show us places to go. I was not finding what I wanted so we stopped in one place and saw their menu was small with just appetizers so they suggested we go next door to HUB. Best advise ever! We sat at the ice cream bar, everything moved. the staff were dressed like they stepped out of a photo shoot, military like in black matching button downs and form fitting white button down for the ladies. All the guys had a 7:30 o'clock shadow perfectly groomed. We got the menu. My eyes ached from how much I wanted everything I saw and I wasn't even hungry! We ordered the PRIME FRIES. They came in a large bowl, a pile of fries beer battered and crispy. they were swimming in the best cheddar sauce I ever ate. On top of all this goodness was shredded prime rib. It was so GOOD. We then ordered some tasty shrimp cocktail, plump, spicy simple. She had a mixed margarita with some sort of ice cream on top. Really good. I checked in thru YELP of course and got a free 4oz sample of any ice cream. I went straight for the ELVIS, how could I not? It was peanut butter and banana flavored mixed with BACON!! Sooo good. She got a satisfying oatmeal cook dough mixture.... This place was really nice, perfect in many ways from what I saw and tasted....I was very pleased by the decor the flavors, the staff, and the wonderful people who out on a Friday night HUB to see and be seen. HUB will be the only stop I will insist on making on my next trip to Tucson. I would also let anyone know they should not miss their opportunity to visit and enjoy.
(5)
Daniel V.

Always have had great food and great service.
(5)
Emily G.

I have heard mixed reviews about the food- which I have not tried. But the ICE CREAM is amazing! I have had the smores and salted caramel and they are both the creamiest, smoothest ice cream you can imagine- full of flavor.
(4)
CJ F.

We haven't lived in Tucson long, but a lot of the places I have had a chance to check out so far have been a bit lackluster... Not so with HUB! We went for a late lunch on a Saturday afternoon, and I really really liked the place. Good food. Great decor. Very nice server. Prompt with everything. What's not to love?
(5)
Grady C.

Half chicken and tuna casserole were fantastic. Salted carmel ice cream to finish.
(4)
Rich D.

We were promptly seated on the front patio but our table had no waitperson. We were served by committee and my wife had to go to the bar to bring our drinks out to the table after a long wait. (She was thirsty LOL) Since no waitperson, the service was very slow. The food was OK but not special. The manager came by at the end and asked how we were. We told him the problem and he said he would find out what happened but never returned. Wow..... The ice cream was good but too expense. I will never return since there are better places to dine in Tucson. To be fair: the wait staff we saw all were friendly but this did not make up for the poor service.
(2)
Shelby A.

After becoming vegetarian, its hard to find a quality good meal especially in an unknown city. The risotto was amazing, my best meal yet. My family also got a the pastrami and clam chowder and the enchiladas were also great. GREAT SERVICE GREAT FOOD!!
(5)
Leptus H.

The restaurant ambiance deserves 5 stars, so does their salads. However, dinning in four separate occasions at least one person has gotten sick after having a cheeseburger. May be the meat wasn't thoroughly cooked. Unsure if others have had the same experience. Everything else is simply delicious.
(3)
Lei B.

A business trip brought me to lovely Tucson. Luckily my cousin goes to UofA so I had someone to dine with. She suggested this place and how could I say no to a restaurant with "Creamery" in their name?! Food was a little disappointing...I ordered a steak and it was way undercooked and under seasoned. My cousin ordered the lobster roll and it was the tiniest thing I've ever seen! The saving grace was their ice cream. They had a lot of interesting flavors and we were able to sample a bunch of them. We ended up getting the oatmeal cookie dough and bourbon almond brittle. Both were very creamy and flavorful. Service was great but I'd only come back for the ice cream.
(3)
Aleena A.

The only thing I ever get is the ahi tuna salad and I love it. Also, like many people know their ice cream is a must!
(5)
Aly K.

I remember coming here a long time ago, and from what I do remember is that the ice cream was absolutely amazing! I loved the idea of the small ice cream parlor. You don't have to come here for just the food. I had the salted caramel ice cream and I can say for a fact that I became a fan of this place on that day. I also had the Grilled Chicken Sandwich with a Classic Cesar Salad on the side. The food tasted amazing and everything was cooked perfectly, however, I felt like the portions were a bit small for the price. It could be because I'm an eater and tend to have big portioned meals so that I can save the other half for later, but that's my opinion. Will definitely come back again, whenever I get the chance.
(4)
Lindsay C.

Stopped by for a late dinner and drinks. Really cool vibe and ambiance, but service was slow.
(4)
Deanna C.

Enjoyed everything from the local beer (Borderlands Vanilla Porter) to the fried cheese curds, salad and -- of course -- ice cream. I also had two teenagers with me who both loved their dinners. Yay Hub, always excellent!
(5)
Amanda L.

Their lobster is roll is divine. It's refreshing and tastes delicious and creamy. My asbolute favorite part though, is the ice cream. Homemade. Ice. Cream. You can't go wrong. There's always a list of new flavors and they're unique and amazing. You can't go wrong with any flavor. Ever.
(5)
Averi Z.

The staff is awesome! The hostess always has a smile on and it makes me feel great every time I go in. The cheese curds are TO DIE FOR. I haven't tried anything I didn't like and their icecream is phenomenal
(5)
Joey Z.

For Gelato, this is great! Maybe the best gelato place in downtown Tucson~
(5)
Richard R.

Wow the food is awesome and the staff is awesome. Everything was so fresh and don't pass on tuna salad. Mac and cheese with a side of tots is the way to go for kids. My daughter ordered the Hun burger and went to heaven.
(5)
Jessie W.

Visiting Tucson over the holidays and wanted a casual place for dinner. The Hub was just the spot. Could have ordered just about anything on the menu but ended up sharing the ribs and prime rib dip sandwich accompanied by the tater tots and Sriracha Ketchup. Both dishes were generous helpings but we licked our plates clean, it was delicious! Finished our meal with some ice cream despite it being 48 degrees outside. So glad we went for it, wow is their ice cream amazing and what an extensive menu! Would for sure return to this place next time I'm in Tucson. Be aware, if we have a party of 2 people (especially on a busy night), make reservations ahead. It can get busy!!
(4)
Kathy N.

It was a rare occasion - dining with my favorite son....OK, my only son. He had never been to HUB and I had a gift card so it only made sense. We were immediately seated and brought water and menus. M and I each selected a beer - his, an amber of some variety and mine, a Left Coast Milk Stout - one of my favorites. HUB carries a decent selection of craft beers. My son was interested in the mac'n cheese on the menu but ordered a Pastrami Reuben with fries and a side of cheese sauce instead. My selection was the Prime Dip and I asked to substitute mac'n cheese for the fries or tater tots so we both could try it. No problem. I've had HUB's pastrami before and think it's one of the most flavorful pastramis I've ever had so I was anxious to hear how M liked it. He loved it . Super moist with a slight spicy bite to the crust.The fries were a perfect golden color with just enough salt to make you keep coming back for more. Dipping those babies in the cheese sauce was heaven. My Prime Dip was huge!! That baby was piled high with meat and cheese. The au jus made all the flavors meld together as it dripped down my arm. The prime rib was incredibly tender and soft. My only disappointment was with the mac'n cheese. I liked the top crusty pieces with crunchy breadcrumbs but everything beneath it was ordinary and a bit dull. We were lucky enough to have Nate as our waiter. He was helpful and checked on us just enough. As he cleared our plates he asked if I wanted to box up the mac'n cheese. When I replied no thank you, he asked if I liked it and I told him not so much but hey, I had to try it. He smiled and left the table. You can't go to HUB without getting ice cream because it is simply put, incredible. M had a citrus sorbet (SUPER citrusy) and salted caramel. I had grown up chocolate (dark chocolate, pieces of fig and port wine) and a marvelous pistachio. Saffron Rose Pistachio? Not sure but it was a definite treat. When Nate brought the bill to our table he was kind enough to remove the mac'n cheese from our tab. Now that is the kind of waiter I admire and wish I had at more restaurants. I would never have asked to have it taken off our tab but the fact that he took it upon himself to do this is fantastic. Cheers to Nate!
(4)
Brenda Q.

I liked this place, wish they had more room, they need to expand upstairs.
(4)
Jaci I.

I always get the stubborn hubster - it's glorious. The bartenders are very attentive and the Hub just has a super chill vibe.
(5)
Mary N.

After wanting to go to this place for some time now, I finally did it! When I walked into the place it was kind of dark. It's a nice place for a romantic dinner. I haven't tried out the food myself, but I was there for the ice cream. They had a lot of different ice cream flavors. I got the White Chocolate Strawberry Zin and my fiance got the German Chocolate Cake and we both liked our ice cream flavors. We would come back again but it's a tad bit pricey for ice cream, which is why I have given this place a four star instead of five.
(4)
Joel W.

I would literally walk four miles over Legos and glass if I knew ice cream from the hub was at the end. So it's really good.
(5)
Sam B.

I've been meaning to update my review for a while now, but the service at the Hub has vastly improved since I wrote my initial review. As an example, my wife and I went to eat here on a Friday night. It was packed. She ordered the bacon mac-and-cheese and only could eat about a quarter of it (it is really delicious, but also super rich and filling). She asked for a container to take the rest home, but we accidentally forgot it and left it on the table when we left. By the time we realized what happened and I went back, the staff had already cleared our table and thrown out her leftovers. Without having to ask, the waiter immediately got my attention and said he would handle it. Five minutes later, we had a full serving of her dish in a go-to container. It was one of the nicest things I've experienced at a restaurant, especially considering how fast the team here was able to remedy a situation that we caused ourselves. Since then, we have also brought multiple family members with infants here. They handled the crowd and children perfectly. Solid restaurant that definitely deserves five stars.
(5)
Christina P.

Wonderful moist, tangy pastrami on soft rye bread with the perfect amount of swiss. No mustard required.
(4)
Jason U.

A-OK is precisely how I'd describe the experience. Ordered the chicken pot pie, and it was just that. My fellow diners ordered the fish and chips + a plain burger. The pot pie was tasty, and the crust was good. It was well-seasoned and filled. The gravy was a little runny given that I wasn't supplied with a spoon, but I was able to consume most of it using the crust. The burger was cooked to some specifications and came out as desired; the fish was moist, and the batter was crispy. It was quite good. That said, I came in famished, and left a little hungry. The pot pie was smallish and not accompanied by any sides. My fellow diners left satisfied; both of their dishes came with french fries. Service was attentive, impersonal. Good for a drink(s) and perhaps a romanic rendez-vous, but perhaps not the ideal place to stop if you're starving and looking for a large entree. Would have ordered an appetizer, but didn't realize the pot pie wouldn't suffice. If I had done so, would probably have given 4 stars...and raised the price of the meal to $$$ [30-60] per person.
(3)
Taylor S.

Food and service are pretty good but nothing to write home about, it is also very dark so much so as you have to use a flash light to read the menu but over all not a bad place.
(3)
Micaela F.

Oh obviously the ice cream is to die for, recently became obsessed with the goat cheese salad, and Pastrami Reuben is my absolute favorite!
(5)
Prusha S.

This place is running it course. It used to be the biggest joint in Tucson. They are very unfriendly when it comes to making 10+ people for reservations. They dont like large parties. Food is ok. Nothing you havent had before. There is no signature dish....
(3)
KaliLilly S.

Oct 10, 2014 I loved the decor and energy of this place. The food we had was just ok. I'd probably go back, but this place wouldn't be on my "oooh, let's eat at___" list... The salted caramel ice cream was very good -- a little goes a long way!!
(3)
Jose O.

This review is from only one visit, and for one food item. We were there as a group of 5 for lunch on 01-02-2015. The service was excellent and my Prime Fries were way above average. I'd absolutely eat here again, but it's located downtown. Yeah, I'm now a transplanted Tucsonan, so I expect to be able to park 6 inches from my table. Maybe I can get the spouse to drop me off while he parks the limo
(5)
Louie W.

Been here multiple times and always have had exceptional service. Our usual bartender Tyson has always taken care of us. Food is usually quick and delicious. I had the shrimp pasta and girlfriend had the goat cheese salad. Definitely recommend saving room for their ice cream
(5)
Brian H.

Great atmosphere. It is a little above casual, at least for lunch, so just be prepared. Reuben was excellent and the ice cream is fantastic. Service was okay, not great.
(4)
Ben D.

Short but sweet... I only get the Mac n Cheese with bacon (Used to be chorizo, but they stopped that). & Ice Cream. Stick with this line up and your wallet as well as your tummy will thank you.
(4)
Audrey E.

Food and ice cream were amazing! Especially the prime rib and unique bourbon Icecream! I'm not a huge fanatic of fancy expensive restaurants but it was nice to try it out! Service was alright but the place keeps pretty busy.
(4)
Angie C.

I came here for my niece's birthday, and we loved it! You have to order the bacon macaroni and cheese, it's so good. The restaurant decor and atmosphere is fantastic. It doesn't feel like you are in Tucson when you're here, it feels like you are in New York or a big city like that. The service was excellent as well. Definitely recommend The Hub!
(5)
Teresa B.

Had a work dinner here just last week. We ordered three appetizers and I had the crab cakes (my fav) glory curds and prime fries. Delicious!!!!! This was between 7 of us. For my main entrÃ©e I had the salmon roasted corn and avocado salad, exceptional and for desert I had the bourbon almond brittle. The ambiance was comfortable but the only negative thing I have to say is that there is only one bathroom and had to wait. We made reservations and were not able to be seated until most people showed up.
(4)
Laura E.

I so want to love the Hub. But it's so hit and miss. I've always thought the location and decor where awesome. The Hub was here before a lot of the other revitalization of downtown happened. BUT They are pretty pricey. Don't get me wrong. I will pay the few extra bucks for better customer service and good food but today I went to have brunch with my baby and fiancÃ© and it was so mediocre. My food was good. It wasn't great. I had the eggs benadict. My fiancÃ© had the chicken and waffles . This is where the wheels fell off. The fried chicken was really really bad. The chicken was like a processed frozen chicken patty but with really bad breading. It was like they were trying to make a tempura breading and dropped all the spices they had laying around and threw it in for this hodgepodge of yuck. And to say the least my fiancÃ© is not picky especially about something that is fried, but man, it was no bueno. Everything else was pretty decent. Besides my asparagus being over cooked and limp the waffles were good and the pouches eggs were just the right kind of runny. But that's the thing. We went to the Hub because the wait was crazy at The Cup Cafe and until they can compete with the Cup, I'm definitely not going to spend more here instead of the classic across the street (the Cup). Sayonara Hub! Until we meet again. ( I'll be at Congress where my bloody Mary won't be over $10 either)
(2)
Kim H.

First time here. Came for concert, looking for place close by to eat. Food was served quickly and was very good. Staff was very pleasant. Will certainly be back.
(4)
Niki T.

Every time I come here, I am greatly disappointed, yet I always go back... Love the layout and decor, ladies restroom is amazing. Gelato is amazing. Beer list is always a disappointment. And the food looks amazing and the combinations sound amazing but it's just not. Tried a handful of things but always disappointed. Though I saw the waffle Benedict on the brunch menu, I have dreamt about it, one day I will have to try it.... One day.... Service is always great.
(3)
Natasha C.

This is my second time here, had the fish and chips for lunch the first time. The waitress gladly split the plate for a friend and I to share. We also shared the calamari which was good too.
(4)
Bob P.

Very good. Pot Pie was huge! My wife had the shrimp pasta which she said was terrific. Sister in law had the fish and chips and said it was good.
(4)
Lei S.

Ambiance is good. Food isn't great, service is okay. The ice cream is the main attraction here but I was left a little bit wanting as far as the food goes.
(3)
Ashley Brandon B.

Food: The food that was had was delicious. The Mac and cheese was way better than expected ( I have high expectations for Mac and cheese. Next time we are going to try it with bacon) the salad was fresh and flavorful, and you cannot beat the ice cream here! Service: Overall, the service was good. We had to wait a while for our server to first come to the table, but luckily we were brought water before the server got there. After that, the service was good with the server checking in occasionally. Atmosphere: Wide open restaurant with mood lighting, very nice inside. The one thing I was not a fan of was the really loud music. I am fine with music in the background, but when you have to talk louder just to talk over the music...I am not a fan of that.
(4)
Emily S.

always have an amazing time here! The Mac and cheese is a must have! Forget everything else you have to have the Mac and cheese. Great service, vibe and awesome food!
(5)
Steve M.

Had dinner with a good friend here last night. First, so nice to see how busy downtown was and how every single restaurant/bar was rocking. Only complaint is parking, but hopefully we will all utilize the new streetcar or, as in my case, walk over. As someone who lives in the neighborhood, I really should have known better than get into my car. Service was very good. I ordered a Gibson, but the bar didn't have cocktail onions, but the manager walked down to Proper to see if they had any. They didnt. Thought the gesture, though, was extremely nice and was greatly appreciated. The cosmo (we were feeling old school!) I did have and my friend's Manhattan were both excellent. Our server, and all the others of the staff, we encountered were very professional and very pleasant. I had an absolutely amazing Ruben and my friend a burger. Both were very good, especially the bread. As someone who is trying to watch his carbs, great bread is a real treat! The pastrami was excellent, spicy and peppery. My only complaint was that I ordered sliced tomatoes on the side and, instead, got french fries. No big deal, cause they were fresh and hot, and, of course, I ate them! It's nice to see that the Hub has kept up their standards and continue to be a cornerstone in the new downtown. Very much recommended!
(4)
Kelly L.

I know that I am late to the party. But I finally got around to checking out this place. Really great wait staff who were friendly and made sure that our drinks were always topped off. The menu is quite varied and I had the veggie burger with cheese and tater tots. I haven't had a Tater Tot and probably a decade but these were absolutely amazing! Just the right amount of sea salt. We also have the hummus plate. While very nicely laid out with both pita and veggies, I did not like the hummus itself. It had a lot of curry flavor in it which is strange to me. But the burger and tots were so filling that I took half home and still did not have room for ice cream. So I will definitely be coming back to check out their tasty treats. They had so many lovely flavor options of ice cream I can't wait to try a few!
(4)
Danielle F.

Never had a bad meal! The dishes are well prepared and very tasty. The menu isn't as unique as the ice cream. Mmmmm Hub ice cream....
(4)
Katie K.

They food was served piping hot and presented all at the same time. I had the lobster pot pie, and it was extremely creamy and tasty. The ice cream - don't miss it. Lavander chocolate Carmel! Enough said!
(5)
Jim O.

The Hub was one of the more enjoyable meals I've experienced lately. Simple food that is done really well with fresh ingredients and just enough creativity to bring new life to standard American fare. Add fun atmosphere and great service and you've got a winning combo. Great ice cream too!
(5)
Alexis R.

Wow, the ice cream is so creamy and delicious! They have a wonderful drink menu and a big variety of beer choices!
(5)
Candace S.

Hands down, the best chicken pot pie I have ever had! And the ice cream is amazing! So glad they are opening up a separate ice cream shop across the street!
(5)
Eileen S.

The Hub is good eats. I love the interior, it looks like an old coach house, which I'm told it used to be. I'm glad people are utilizing historical Tucson locations and keeping them as real as possible, decor-wise. The menu is kind of a gut bomb, frankly, but really tasty- grilled ribeye, mac & cheese, et cetera. Then, while you're feeling a little guilty for having eaten the whole ribeye, they spring a really great ice cream menu on you and most people, I've noticed, are powerless to turn it down. I'm not complaining, mind you, just giving fair warning that you probably won't get out of there having ingested just a few hundred calories. Their cocktails are solid, too.
(3)
Denisse B.

The cheese curds, now that was delicious! Husband really enjoyed the chicken pot pie and the ice cream was delicious! I had the bourbon ice cream- which was creamy and powerful. He had the salted caramel ice cream and that was smooth and perfectly balanced. Nice music and friendly staff, will definitely be back
(5)
Bethany E.

Hub has one of the best-looking bathrooms in downtown Tucson. The back patio, however, is a joke, unless you enjoy dining in what might as well be The District's parking lot. Service is adequate. The craft cocktails are yummy, but overpriced. The ice cream is good, but ice cream is pretty hard to mess up. Hub only gets 2 stars from me because the food is mediocre. I have tried the roasted chicken, the mac and cheese, the veggie burger... and it's all been "meh." Definitely not worth the money. If you are seeking delicious dining on Congress, I'd suggest the Cup Cafe or Saint House instead of Hub. It's just not that special.
(2)
Michele J.

Sharp decor! Love the upside down hanging ceiling lamps. I had the steak wrap, which featured lots of vegetables and ample steak. The steak pieces were a bit chewy and gristly though. Tater tots are available as a side which is a nice choice Pretty loud at lunch, but still happy with the visit.
(3)
Jasmine W.

I really liked the atmosphere here and the hostesses were all very nice and accommodating. I was having my birthday dinner there and made a reservation for 8pm. The place was packed with dinner crowds and people who were watching the u of a game so it was lively and slightly hectic. The staff seemed a bit frazzled and I don't think we had an actual server. The service was rough in the beginning with no friendly introduction and I felt she was rushing us a bit, but with the kind of crowd I can totally understand. The table had ordered the glory curds to start and it was tasty and the portion was great. It was really salty though, so I had to use a lot of the ketchup to even it out. I got the ribeye as my entree and it was decent. I wish it had other options for sides so it wasn't just sitting on a bed of French fries, but I enjoyed it nonetheless. We all ordered iced cream for dessert and everyone liked what they ordered and I really liked my salted caramel. It had such bold flavors that I loved and the portion was just perfect. I would definitely go back and try their other dishes and I can't wait to try their happy hour.
(4)
Stephanie A.

One of our "go to" restaurants. They are open late, and it's always fun to come here after a concert next door at the Rialto. The ice cream is always good too, with really unique flavors.
(5)
Haley B.

Hub is such an amazing restaurant! Their food is wonderful, everyone who works there is super friendly and good at what they do, and the prices are reasonable. Plus they make their own ice cream and it is to die for. It's a great place to stop and grab lunch or to go out for a classy dinner.
(5)
Agustin O.

Good food and good drinks. The atmosphere in this place is a little dark but I have found each time that I have been here with friends we have had a really good time. The great thing is if dinner and drinks was not enough and you want to have fun the owners of the hub also have the playground bar next-door
(5)
Todd H.

I have had the Hub Burger and the turkey BLT here and both were good. I definitely recommend getting the tots as a side or the tots and cheese as an appetizer (it is not on the menu- you need to ask). My wife's Mac and cheese came out cold, but the manager took care of it quickly. Whatever you do, save room for ice cream. It is some of the best I have ever had. One of my favorites in downtown Tucson.
(4)
Vicky R.

Honestly I'm not sure why this place is popular ... Yes they have a beautiful space and it's very nice and comfortable but the menu is boring without too many options or substance. The only thing they are famous for is the ice cream and that to me is just not good enough to fill that gorgeous room they have. I would expect a full menu with some unique dishes not just mac n'cheese Service can improve as well, there aren't too many tables to keep an eye on it shouldn't take that long for someone to take your order. 3 stars based only on the interior.
(3)
Jennifer B.

I love the decor and the cheese curds were delicious. The rest of the evening was completely over rated and over priced. My entree was cold/lukewarm and my BF's fried fish was greasy and bland. My co-worker commented "the service there sucks" But as far as I can tell its amazing if you're a college girl.
(2)
Haneen O.

My brother recommended this restaurant and it has a good rating, so we dined here today. Lots of good options to choose from, it was hard to pick. Wavered between the shrimp pasta, veggie burger, goat cheese salad, but decided to get the vegchetta sandwich with tater tots. It was good, think I should've put hot sauce on it. They gave me fries instead but when I told the waitress I said it was fine. She insisted on bringing me a side of tots, so nice of her. We ordered the calamari appetizer and it was delicious. We were almost done when our waitress brought out another, saying the kitchen staff thought the first dish was small. Wow! Everyone seemed to enjoy their food, though some complained about the buffalo wings being too salty. We tried the ice cream after and both had unique flavors to them. I like that the ice cream menu by the register was written on a mirror, it looked really cool. The bathroom was interesting, it has a mirror on the wall and the ceiling. Crazy stuff. The patio looked nice but there wasn't an available table when we arrived. I would recommend this place, awesome service and a varied menu for people with different dietary preferences (gluten free and vegetarian options).
(4)
Ruben M.

We were in town for Beck at the Rialto theatre, a definite winner for venues in the west coast. We were told this was the place to visit and they were spot on. I called in and Katie the hostess over the phone made a reservation and we arrived and were seated right away. The decor here was pretty hipsterific but good and ambiance was great. The servers were great and then the food... Let's start off with the prime fries. What is that? Love if you needed the short version but for those seeking more imagine a great fresh cut of fries covered with prime rib meat and some cheese with grilled onions. For dinner we had the short rib and it was amazing!! For desert they offer over 20 different ice creams and we had our fair share of goodness. Although they didn't have an espresso I didn't get to have a good coffee to finish off before the big show.
(5)
Randy C.

This is a fun place in the downtown district. It's loud, but has a great atmosphere. The service was good, and we had a great time. The food was fresh, and hot, but overall, kind of average, nothing really that might make you want to come back to ... where is the good food?/? It was an ok experience, and fun to be downtown, but I wouldn't go just for the food. And, I would make the trip elsewhere for gelato before I would go here for ice cream. Final note - it's very busy, and there are not a lot of places in Tucson where you need a reservation in the middle of June, but this might be one of them.
(2)
Gabriel R.

I was there on a Saturday night and it wasn't really that packed but the food and seating took way longer then what they said. The food was bar food quality. Nice ambience tho.
(3)
Christopher B.

We were there for Saturday lunch. Great atmosphere. Great waiter, Raymond, and every dish was very tasty. I could say more but doesn't that tell you everything you need to know?
(5)
Nicole B.

Prime Rib? Delicious. French Fries? Cheese? Heavenly. Put them together and you have magic on your taste buds. The Prime Rib fries were to.die.for, and the Goat Cheese salad was also FANTASTIC. We had both on happy hour (with a couple of beers) so the price was do-able. I would imagine this would be pretty pricey though without the deal! We will be back!
(5)
Karin P.

The atmosphere is "up town". The staff is very attentive. Good was excellent. I'm glad we checked it out.
(5)
Jerry M.

First time visiting and definitely not my last! Can't say enough about our visit, but I'll try my best to :) Arrived at 11 am on a Saturday, not too busy and we were immediately seated. Our server was very friendly and even brought us a couple of Ice Cream samples to try when we couldn't make up our minds. We ordered the Tots with Pastrami and Melted Cheese (unique and a Must Try), the Mac-N-Cheese (had a nice crunch to eat, very cheesy and BACON) also very good! We also tried the Buffalo Wings which had the right amount of heat and vinegar taste to them, but it was the Ice Cream that deserves an extra star. The Ice Cream is very smooth and silky, they also have some unique creations and it also gives it that family friendly feel. I haven't eaten at too many of the downtown restaurants but as of now I'll keep the HUB at the top of my list and Can't Wait to return! Happy Hour from 4 pm - 7 pm: Half Off select appetizers $2 Off Signature Cocktails $3 Beer $2.50 Well Drinks
(4)
Natalia C.

Great atmosphere great brunch menu and dinner menu. I ordered the prime rib with a side of Mac and cheese with bacon. Great portion of food and filling. The beer on tap great selection I had a dog fish head and it has 9% alcohol and the bloody Mary's are made with a blood Mary mix not clamato but the mix is good not tangy at all. They are known for their Mac and cheese with bacon or lobster which I suggest to try
(5)
Gracey S.

Consistently solid American food. I've never been blown away by a dish, but I've never been disappointed either. The ice cream is to dye for, and they have a surprising number of (tasty) vegetarian dishes for a American joint.
(4)
Nicki D.

The best ice cream in Tucson. Very sweet and tons of fun flavors! Ice cream is homemade and the parlor is in the center of the restaurant. Neat atmosphere and a great asset to downtown!
(5)
Seth M.

A wonderful addition to the downtown restaurant and bar scene in Tucson. Though I had to send back the rotisserie pork sandwich they prominently suggest on their menu due to it having next to no flavor and sharp dried pieces of skin, I found the staff and the management very observant and accommodating of these shortfalls. The atmosphere and beer selection also makes this a worthwhile place to grab a drink. The ice cream bar is also quite novel and agreeable to partake after the meal. I plan to go back but will avoid the pork sandwich until they can make it edible.
(4)
Michelle C.

Peanut butter and banana ice cream? Do you want me to look fugly in my summer skivvies? I sort of hate and love you Hub, that ice cream was divine!!!!
(5)
Kelly T.

Every time that I have ventured over to the Hub I feel that it has been hit or miss with the food. My first experience was wonderful, the food was flavorful and hit the spot. Every time after that the food has been okay. Sometimes it is too salty, sometimes it lacks flavor. Maybe I am just ordering the wrong menu items. The service is okay, nothing stellar. They have a decent beer list. The concept for the restaurant is cool with an excellent atmosphere and interesting details. What saves them is their ice cream, it is very tasty with fun flavors. Maybe next time my love for the Hub will increase and I can give them another star.
(3)
Jay J.

The food is good and ambiance a cool vibe. It is such a shame that the service is consistently deplorable. We have returned to HUB on 4 separate occasions hoping that the service might improve, only to be disappointed again and again and again. We have dropped in w/o reservation and been told that there are no tables available due to reservations on the desk, yet the place is near empty, then took the open seating at the ice cream bar to eat dinner. We then witnessed reserved tables go unclaimed during our meal. Why not have some tables set aside for drop ins? On another occasion, we observed a manager, during his shift, duck into the back kitchen area, eat food in the server area and then pop back out chewing/not washing his hands! Health code violation! Maybe HUB should have seated us at a table instead of making us sit at the ice cream counter to see service up close ad ugly... Meh. Doesn't matter. We will NEVER be back.
(1)
John M.

I support the idea of a revitalized downtown, and was happy to try HUB a second time. Some of the food was quite good, the fries in particular. The service, however, was a disappointment. The waiter was inarticulate, inattentive, and distracted. Four parts of our order were messed up (despite being straight up with no special requests): bacon missing from the burger (though charged for it), the burger overcooked, fries instead of tater tots (how he missed that one when it was his own recommendation is perplexing), wrong ice cream served, messed up drink orders, etc. I suppose that had we made all of our concerns known, they would have been rectified, but when they pile up like that my instinct is just not to bother and not to return. Incidentally, on my first visit to HUB I thought the server was borderline hostile, despite a near-empty house. This place has potential, but perhaps an attitude adjustment is needed.
(2)
Mark A.

Wow! Now I know why I have not eaten here in a while, just have gone in for ice cream and to meet people at the bar. The food is not just disapointing as usual, the food has never been good but the atmosphere made up for it, not this time. The quality of the food was abhorrent what you would expect to find in a retirement home in the swamps of Alabama. I ordered a Ruben and I told them specifically how I wanted it, it came out not a Ruben but a pile of grissal drudged up from the bottom of greasy pan and a piece of processed white cheese on it (disgusting). I tried to eat it and then sent it back, while the waiter argued saying that is the way it was supposed to be served. I ordered a Cobb Salad after that (how could they screw up a salad?), It resembled nothing of a Cob except for the hard boiled egg. It had this nasty canned chicken in it, soooooooooo gross, and sopping fat. Go and have a drink but if you want to eat go anywhere else.
(1)
Maddy C.

Went here for a dinner with coworkers. Got a salad because I wanted to save room for gelato and glad I did! So good! Got the salted caramel, yummmm.
(5)
Erica S.

This ice cream is so delicious that I cry every night that I am not eating it.
(5)
Laura D.

Super tasty food and delicious house made ice cream, nommm. The atmosphere is nice, too. They managed to make the place feel industrial and open, yet comfortable and relaxing. HUB is good stuff.
(5)
Diamond P.

UGH! I really have to say that I am torn. While I love the food - I hate the service (like loathe the service). My husband and I have weekly date nights and this was one of them. I was excited, SO VERY EXCITED, to convince my husband to go to this restaurant. We get seated and I am loving the atmosphere. The lighting is crazy, so creative. The upholstry is to die for. Seriously whoever was their interior designer really knew what he or she was doing. Our waiter enters and he is smug and a little pompus, and like 25 minutes late to even greating us. At about 10 minutes into our wait, after we had been seated, someone came up and asked if our server had come, and we stated no - and he took our drink order, which we did not get for another 15 minutes when the server brought it to us. In that time my husband noticed my frustration and disappointment and kept explaining to me that he would be ok if we left. But I wanted to stick it through and see what this HUB was all about. The night was young.....there was ample time for the Hub to make us not ever return again. We get out order in and it takes about 10 - 15 minutes to get it out. I ordered their shrimp and grits - it came out looking ok - I did not understand the need for cubed carrots and peas for garnish, however it was a huge portion and flavor was great. My husband I believe ordered a poboy. He loved it. THE HUB - REDEEMED. Even through being ignored, our drinks never being filled and our server acting as though they gave him too many tables to manage. IT WAS NOT BUSY WHEN WE WENT IN. ...until we had to go by the ice cream bar. \ We walk up and are looking at the menu, my husband catches eyes with an employee. She looks at us, does not verbally acknowledge us, walks away, COMES BACK, makes eye contact again and walks away again. We stand there for a couple minutes until some blonde chick verbally acknowledges us. At this point - we are just over the lack of customer service. The manager comes and we explain the horrible night of service we have had. WE compliment the food, however, really really express the fact that the service was ridiculous! The manager stared, and said, "she has tables to wait on and wasn't here to help you" At which point, my husband laughed and said - "she is an employee, she saw us, not once but twice and never said a word, not even a "just one moment", she should have because that would have saved us as customers" We walked out - and have never ever returned and never want to.
(2)
Deborah M.

Stopped at The Hub after visiting Science Downtown. Had a really good BLT on fresh bread with homemade french fries. My grandson had the macaroni and cheese. It was one of the best macaroni and cheeses I've ever tasted. You could tell that they used real cheese and milk. Cute shell macaroni. The Hub was busy but we were seated right away and the service was prompt and friendly. We had ice cream afterwards. I had the smores ice cream. It was so creamy and delicious. And, the chocolate ice cream that my grandson had was the same. His had chocolate chips and a real rich chocolate flavor. I'll be going back again!
(4)
Kelly K.

A great spot in Tucson that reminds me of living in San Francisco. To get the bad out of the way first, I only have 2 complaints about this place. 1) They can not accomodate larger parties (more than 12). It is understandable due to the space, but figured they should be able to do this with enough notice. 2) Many of the cocktails there don't live up to their potential. With that being said, you'll see that I still gave them 4 stars. The food more than makes up for these 2 flaws. I'm personally a big fan of the following: Chicken Mac and Cheese, Bacon and Ranch Fries and the Prime Rib Dip. I'm yet to try the ice cream, but I'm looking forward to it.
(4)
Shanna Y.

Salted. Caramel. Ice cream. What what??!! Holy s* that's some good stuff. I don't know how they achieve that gooey sticky consistency that is unlike that of any other ice cream I've ever had, but I don't care! It's amazing. I don't live in Tucson, but when I come into town, I always request a trip to the HUB because my life is better because of this ice cream. On top of the ice cream, though, this place has a great ambiance. The loft vibe and low lights in the bar make it a fun place to hang out and drink (and eat. a little.) all night. I should know, because that's what my friend and I did last week. Twice. It was so fun! The bartenders are soooo nice; I was impressed how well they took care of us. We sat on the couch area in the bar, and we never had to go up to the bar to get a refill or order another food item. The bartender Joe, in particular, was a complete sweetheart, and I think you should go see him now. Now! And have a huge glass of wine (yes, they pour the hugest glasses of wine - YUM!). Or have a delicious mixed whiskey drink. My Manhattan was yum. Or any of their other large variety of specialties. My friend is a big fan of the Cosmo. As for food, we ordered the mac and cheese with bacon, which I liked a lot. And a garden salad, which is pretty tasty for only like $5. Go to the HUB! You'll have a great time!
(5)
Chelsea P.

Dear HUB, When we first met, it was simply flirtation. I enjoyed the ice cream, soaked in some ambiance, and was out the door. Maybe I was even playing hard to get. But you? You are persistent. A friend and I stopped in for lunch, and your menu quickly had me batting my eyelashes. The Prime Dip sandwich was divine, but the Blue Fries are what truly captured my heart. Blue cheese and au jus on crispy french fries? We are talking about toe curling deliciousness here. So, while I tried to play it cool, I am truly smitten. Sincerely Yours, Chelsea P.
(5)
Dick W.

The ambiance is great and I appreciate businesses bringing something new to downtown but this is mostly about food and the food was just OK.
(3)
GJ F.

My group of friends recently tried the place on one of our bi weekly night outs. After happy hour and spending some time at Sir Veza's we were in the mood for some ice cream. The ambiance of this place was very nice. Low lighting, nice soft music playing very relaxing. The ice cream was very good and the hostess and waiter were very attentive. Very good place.
(4)
Troy W.

I come here quite often for lunch and sometimes for dinner. I have always had great service and really good food. The menu is fairly diverse and the portions are quite nice. They also have kick butt ice cream!
(4)
kenn g.

Well, love what the owner has done with the design - nothing like it in Tucson & great to have it on Congress! Want to support local owners as much as possible. Have had the ice cream before, very good but not as good as the gelato @ Allegro... Finally went there to eat & 3 out of the 4 diners at our table rated the food terrible! We're in the food business ourselves, and we really like our own food but don't want to eat it all the time - so really wanted the food to be good... The Veggeta (sp.) was awful - the bread was listed as ciabbata, but was not - some terrible white bread that was not even toasted or grilled. There was no portabella mushrooms as advertised, and the sandwich was just very, very bland, tasteless ($10)... The Hash, one of the sig. dishes - came with undercooked, hard potatoes & the again, the dish was very bland - sent it back... The Veggie pot pie was ok, but again - had very little flavor, very bland... The hot wings were good but served with mediocre potato chips underneath them - which just made the chips soggy... The Spin Salad, was pretty good; spinach, golden raisins, goat cheese but had asked for the dressing on the side & that wish was not granted. Service was so-so & with high prices for bad to ok food, unfortunately, we won't be back for food again; maybe a drink or ice cream. Very disappointing - would've liked to make it a regular hang out, but unless the menu is upgraded a lot - don't waste your time or money on the food...
(1)
Andi S.

Wow, mine was delicious, scrumptious, yumminess (and I didn't even get to have any of the ice cream!) I stopped in for lunch while visiting from out of town, and despite fearing it was closed due to the streetcar construction out front, I was greeted by a cool, comfortable, elegant lounge-like atmosphere inside. ...Calm in the desert. I had the 1/2 order of the picky farmer salad and nearly couldn't believe how much I loved it -- I totally scarfed it. I mean, it was just fresh blanched and lightly sauteed vegetables tossed with a light lemony vinaigrette, but OMG, was it good! I still want another one, and it's been three weeks since my visit! I also had the shrimp and grits (I was hungry) and it was fantastic as well. The sauce has a real kick, so you have to go easy on that if you have a low-spice tolerance, but the veggies were plentiful and the shrimp were perfectly cooked and seasoned. The shrimp had the flavor of an old LA institution, Killer Shrimp, which I loved but was afraid I'd never get to taste again... Now I have re-found the flavor at the Hub. Excellent.
(4)
Bob K.

Awesome chicken pot pie!!! Great service. Please do save room for a small cup of ice cream, Banana toffee, amazing.
(5)
John M.

Great ambiance, interesting menu and a good vibe. Plus you can get snocked and then walk home eating a banana split. What could be better. The lobster roll was delicious with a tucson twist. Good slaw and fries served with it. Good martinis and a strong selection of draft beers (and cider).
(4)
Picky E.

I have eaten at the HUB a few times. I have tried the pastrami, which is well seasoned, but thick cut. I have also had an Asian salad that was really nice. The fries are really good. I know this is an unpopular sentiment, but I am not a fan of the ice cream-- it has a funny texture in my opinion. The ambiance is nice. The wait time is often shorter than the Cup, which is why I ended up there last time I went.
(4)
Christina C.

This is going to be part 1 of 2 for sure. My boyfriend and I went to the HUB to have a nice anniversary dinner. First timer at the HUB, long wait so we decided to sit outside. The little patio area they have is nice and comfortable, but I feel there is need for more attention to guests outside. It may have been a busy night which is understandable. Now for the fun, BBQ Wings with the Homemade chips were awesome! The garden Salad was fresh and had corn in it which gave me a confusing taste at first, but enjoyable. Croutons were a little too hard. Mac N' Cheese was great. The bread crumb top shells were delicious. This was my favorite part, the shells were not overcooked and the cheese was very creamy and lots of it. My boyfriend had the pulled pork sandwich. A little disappointed, because the meat was definitely not pulled. It seemed like a blob of meat on a bun and tough. Unfortunately there was no room for dessert, until we meet again........
(4)
Pterodactyl B.

Best food in tucson. Get the patty melt or Blt. Ice cream is unsurpassed. Mac n' cheese is the best I've ever had. Javier owns in the kitchen. My favorite.
(5)
Mike G.

Went back last night and had some tacos off the late night menu. Initially I was put off by the choices: porcetta, corned beef, and pastrami. One taco is $3 and or you can get 3 for $7. Alas I ordered one of each. The corned beef and pastrami were surprisingly good, just not on a tortilla. The porcetta was dry and bland. I think these would be much better as sliders. And then there was the service... Step it up! I received my bill and was charged $3 for each taco. What happened to 3 for $7?! I asked the server and she said that I had to order three of the same type of taco. That neither makes sense nor is that stipulated on the menu. I had to talk to the manager to get it corrected. My other criticism is that the bartenders need to learn the styles of beer they have on draught. It is a large list, but the bartenders should know the style and flavor, it's their job!
(2)
_ _.

Scale of 1-10 (multiple visits): 10 Ice Cream 9 Service 9 Atmosphere 9 Value So nice I went twice in my short weekend trip. But just for ice cream. Next time I'll have to actually have a meal here. "Grandpa's Breakfast" was mind-blowing with bacon, pancakes, & waffle. I got it both times, but the second time also shared some space in my cup with a delicious coconutty flavor. If you like ice cream, this is a mecca.
(5)
Jennifer D.

The HUB is one of my all time places to go in Tucson. With the elegant atmosphere and the modern feel it is a nice out of the norm experience. From going on a date to getting together with friend is will never let you down. The food is superb and the cocktails are amazing, but the best part is the ice cream!!! With ice cream flavors ranging from salted caramel to bacon flavored your tastes buds will only jump for joy when trying this place! I highly recommend this local eatery. It is one in Tucson you don't want to miss!
(5)
Laurie C.

I can sum up this restaurant in 3 words...Prime Rib Fries. My arteries were clogging up as I was eating these but it was delicious. If you are craving comfort food, this is the perfect place. Nice atmosphere, good service. My friend and I shared the fries and a salad and it was plenty of food. We opted for the ice cream dessert....had to unbutton my pants. i think next time i will try the mac and cheese.
(4)
Janae E.

Ice-cream here is always 5 stars! :)
(5)
Jennifer B.

HUB receives three stars for their interesting beer and wine selection and nice atmosphere. LOVE the floors and exposed brick! Unfortunately, the food just isn't rockin'. The first time we were here I ordered the vegetable torte, which was terrible. I'm a huge vegetable fan, but the torte was basically just a pile of unflavored vegetables. I'd eat that at home, but not at a restaurant. We went again last night and I got a burger because I heard you can't go wrong with HUB meat. That burger was greasy and otherwise nothing special at all - I think I may like the burgers at Barrio better hahahaha! Admittedly, the fries were good, but again nothing special. I wonder if maybe the food isn't as good as it should be because they want to keep a low price point for the downtown crowd... Still, I'll probably be back with friends, at least to get a drink. Hopefully, I'll be able to give HUB some more stars then!
(3)
George C.

I Love HUB. I eat here at least one a week. This review is for my new favorite plate. The new Fall menu has Shrimp & Grits. They are absolutely the best food item in all of Tucson. Perfectly cooked huge shrimp, bathed in a slightly spicy sauce with peas, pearl onions and bell peppers, sided with the most awesome grits. The grits are moist, buttery and sprinkled with cheese. I just had them yesterday and will probably eat Shrimp and Grits for lunch today. They are that good.
(5)
Josh M.

This place is just AWESOME... The food (which is kind of classic American food, but done VERY WELL) and atmosphere is about the best you will find in Tucson if not the very best.
(5)
Bianca A.

After hearing mixed reviews about this place I'm happy to say that the bad reviews were wrong! I met some friends for cocktails and appetizers and we were all very happy with everything. We ordered the antipasta app and the lobster roll and it was delicious! Afterwards we shared some salted caramel ice cream and a scoop of their apple pie ice cream and it was so great I'd go in for that alone! Super cool ambiance we will definitely be back.
(4)
Andrew B.

My last two visits to HUB indicate that either the restaurant has stepped its culinary game up, or I was just fortunate enough to order the "right" items this time. Regardless, I'm bumping up the score from 3 stars to 4, because despite inconsistencies regarding either the quality of the menu items or their preparation, I've grown to really enjoy this place. In my last review, I lamented ordering both the rotisserie chicken and the porchetta sandwich, and so this time I avoided white meat. Glorious win. The potato mushroom tart is delicious. It's exactly what you think it is --layers of thinly sliced potato and portobello mushrooms, baked in a creamy sauce and topped with cheese. Salt distribution was a tad patchy, but the overall flavor was really satisfying, especially because of the caramelized onions served on top. The shallot vinaigrette on the arugula salad was tasty as well. The beef pot pie was even more savory and decadent than I'd hoped. In the interest of transparency, I must admit that prior to eating HUB's, I hadn't had a pot pie in over 10 years. Criminal, right? So it's possible that my judgment has been clouded by my latent yearning for pot pie coming to a boil, but I'm pretty confident that HUB just makes a great pot pie. The crust was flaky and buttery, the inside was packed with meat and veggies coated in a thick "gravy" consisting heavy cream and veal stock (?). Every bite was superb. I wish I was eating one right now. [Edit: Get their pastrami sandwich right now. Seriously, stop doing what you're doing, drop whatever plans you have today, and get their pastrami sandwich. Hot, thick-sliced, tender, and dripping with flavor -- this pastrami sandwich is the best you'll find in Tucson.] Service was much better as well, but that wasn't really a huge concern of mine. The ice cream is -- as it always has been -- off the funking chain. If you haven't tried their salted caramel or bacon scotch ice creams, you are sorely missing out. This is definitely one of my favorite spots downtown, now.
(4)
Scott V.

Great food. Great taps. Amazing pastrami. Very attentive service (Robert). Out of this world ice cream. The prime rib cheese fries, love 'em. Glory curds, to die for. Love the atmosphere.
(5)
Jane R.

I came here a few weeks ago on a date. The facility is gorgeous, the service great, and the salted caramel ice cream amazing! HOWEVER: we ordered two entree salads and two cocktails to start. There was no sign of bread & when we asked for it, we were charged $2. The Cobb salad did not include bacon (?), my date requested it...another $2. My Chicken Caesar had three bite size pieces of chicken in it. Too bad, this place has great potential!
(2)
Amanda B.

I have no idea what HUB is trying to be. I've only been here to eat twice, but if I were rating the entrees or service, I would be debating between one and two stars. Instead, I pretend that HUB doesn't bill itself as a restaurant. There is no bar, there is no table service. Since these things do not exist, it doesn't deserve the one or two stars it would receive were I willing to take my head out of the sand and acknowledge those services. Those experiences simply did not exist, and it is an overdressed ice cream shop. I am going to rate this on the ice cream and say: Try every single flavor, except pistachio. Oatmeal cookie dough is particularly good.
(4)
Leigh A.

I came about this place while downtown for a Trump tight entertainment event called "After work party at the Playground next door on 3/30/12. The HUB is very decorated in POSH decor. I absolutely loved the setup and the atmosphere. Me and my friend went on a Friday around 6pm. It was crowded but steady flow of people coming and going for drinks or ice cream. We chose to sit at the bar and order food, since it seemed to be faster. The bartenders were very attentive and friendly. Our order was taken promptly and all questions/answers about the menu were spot on. I ordred a cheeseburger and fries and my friend ordered the buffalo wings. I was pleasantly surprised with the prices on the menu and the amount of food served. The burger was a 1/2 lb of juiciness even cooked well done. The fries were perfectly seasoned. The buffalo wings were large and tossed in the right amount of zesty sauce. I left full in my belly and in my wallet! I will definitely be bringing more friends to this hot spot! Only downside, was there was only one toilet for men and women. As large as this place is, they should at least have 2 stalls.
(4)
andrea v.

Stumbled into The HUB Restaurant and Creamery on a recent weekend getaway. My sister and I were promptly met by the staff who not only attempted to meet your dining needs but our full weekend entertainment needs as well. The menu was diverse and offered a number of vegetarian items. Full bar and draught beer options a-plenty! Service excellent. Food tasty! I am envious of the Downtown Tucson spaces, especially this site. This location is open, with exposed brick, great lines that accentuate the dimensions. The bartender was full of recommendations for activities, late night hotspots, and museums. They went out of their way to draw up maps and even offered their phone number if we needed assistance. Overall, a fabulous dining experience and friendly environment.
(5)
Kimberly R.

I was so grossed out here. I ordered my burger medium. I got my burger, cut it and bit in & it was very rare. So gross, but it gets worse. I send it back, and when it was brought back to the table, it was the same burger that I sent back, which I had taken a bite out of. It seems they placed my burger, and germs, back on the grill with everyone else's food. Gross!, My fries were dry. we asked to speak with the manager, and she made apologies. Our service was slow, but good.
(1)
Rachel A.

This was one of the worst dining experiences I've ever had. I could go on forever but instead let me summarize: LOCATION - Excellent, fun area SERVICE - Horrible - Hostess was lovely and the ONLY good part about this place - We waited 15 minutes for a server, finally asked the hostess, she apologized and found our server - Server said sorry, I was busy - waiting time for drinks and refills was more than 10 minutes - Server got $0 tip which I felt bad about since typically servers tip out the bar, hostess and bussers. Hope that encourages the rest of the staff to petition to get rid of her FOOD - Quality is comparable to diner food - 4 of us dining, my food came out first and everyone else's food came to the table about 10 minutes later - My fries cold and old,; everyone else at the table hot and fresh
(1)
Maggie K.

My one experience at HUB for a late lunch was so-so. Service was adequate, but not good (just WHO exactly was our server, anyway? we were traded off-and-on through every step of our meal so that we had no idea), and two out of three meals were OK (the one that seemed best, my friend's chicken pot pie, she now remembers not as fondly as it seemed at the time). The atmosphere of the place is fantastic, and the ice cream is truly outstanding, so I do have high hopes that things have/will improve and will update this review after my next visit...
(3)
Joe K.

I'd never been to The Hub before. I stopped in with a friend in the early afternoon. It was "between meals" for us so we didn't get very deep into the menu. We found the ambiance inviting. The service was good and our appetizer (pastrami with roasted peppers, olives, fresh mozzarella and greens with a drizzle of honey mustard) was excellent. The presentation (the skewered goodies on a bed of greens) was pleasing and there was enough to satisfy us both. It's probably unfair to review a restaurant on the basis of one appetizer, a bottle of beer and a mixed drink, but we were both favorably impressed and would stop in again when we're in the neighborhood.
(4)
Chantage B.

I have been here a couple of times. My most recent excursion was a late dinner with my boyfriend for his birthday. We arrived around 10:00pm and the place was well packed for a Monday night. But not too crowded. The hostess seated us right away. Everytime I've gone it does seem to take them a while to come to your table for your drink order. We ordered one of the signature cocktails, and I apologize I don't remember the names. But they were delicious. As for our entrees, my boyfriend ordered the Lobster Roll and I ordered the Salmon plate. Both very good. But it was the Lobster Roll that stood out. The lobster was cooked perfectly. The salmon plate was good, the only problem was the rice. It would had been good had they not burned the bottom. It tasted as if the rice burned in the pan and they served the rice that was on top. And then there is the ice cream. Hm. I know that this place is a creamery so the quality of the ice cream is very good but I would rather spend the $4 spent for one scoop on a loaded Blizzard at Dairy Queen. Don't get me wrong it is tasty ice cream. The problem I have is with the mexican wedding cake ice cream. It should be called Horchata ice cream. It taste morelike that. There is cinnamon in it, which is not in a traditional mexican wedding cake recepie. And other flavors I have had are good they just don't stand out. All in all a good place. I'll go again of course but not as often as I do other downtown resturants. Only if I'm in the mood to splurge. And I do appriciate it being downtown, its good to see places open up down here!
(3)
Phil D.

Sunday night dinner. Corn & Poblano Chowder, Cajun Linguine, Corned Beef hash, a glass of wine, and HUB ice cream. Great food and service last night. The 'room' is very attractive - modern & historic at the same time.
(5)
erin g.

I went to HUB (or is it 'the' HUB? Either way) for the first time last weekend, and if I could go halfsies on the stars, I would give it a 3.5. The interior is beautiful: exposed wood beams, brick walls, metal chairs, and everything else that makes modern design lovers swoon. Seriously, it's like you are eating in the pages of Dwell magazine. The menu has a nice array of options, and our table started with the Blue Fries - as the name suggests, fries and blue cheese crumbles with au jus. They were pretty tasty and disappeared quickly. We also ordered a few cocktails and, while they were refreshing, we all agreed they were a little watered down. I chose the mac & cheese with bacon for my meal, and my dining companions went with a veggie sandwich, a giant salad, and something else I cannot remember. That is part of the reason I cannot go all the way to 4.0 stars - the food was average. It tasted good in the moment, it made my stomach stop growling, but it was not memorable. Unfortunately, what I do remember well is the service. Granted, the restaurant was very full and staff were working very hard, but I'm unclear where the hustle was going. At one point during our meal a server spilled a glass of red wine from her tray, and when it hit the floor it splashed onto the back of my friend's legs and her purse. Staff members rushed to help the server and mop up the spill - which is great, I am glad to see people supporting a team member - but it took a few minutes before anyone came to check on my friend. Our food was brought to the table in a reasonable amount of time, which was awesome given the amount of people there, but once it was there it seemed like we were on our own. Like I mentioned, the food was decent, but I always appreciate it when restaurant staff at least stop by to make sure the meal is meeting expectations. We really wanted to try the ice cream, which seems to be the star of the HUB show, but our server was extremely busy with another much larger party. We finally got her at our table and she dropped off an ice cream list for our review, but then she was gone again. At some point we had to give up to move on to our after-dinner plans, which is too bad - I really wanted to try the salted caramel. We could not grab anyone's attention to request the check. A friend approached someone at the computer ordering station to ask for our bill, and when someone (not our server) finally brought us bill he apologized for our experience and comped us the fries. It was a nice acknowledgment, and I could see they were busy and trying very hard, but...ehhh...I don't know. Not a great first impression. I am willing to give it another try, but only for ice cream and booze. You know, just the basics.
(3)
Jessica C.

This is one of my new favorite places to spend a night on the town - the food is all fantastic, the ice cream is impossibly good, and they have a great atmosphere. There's very few places that I'd rather be. I'd heard complaints about the service before but I've never experienced any problem personally. I really enjoy sitting at the counter or the bar and talking with the servers and bartenders about beer, cocktails, food, and ice cream. Everyone is really knowledgeable and friendly.
(5)
Jill B.

I brought out of town guests here because Hub was new and fun and right across from our next destination, Club Congress. Though we originally had a reservation for six, the hostess was completely pleasant when I informed her that we'd really only be four. While we waited, we loitered at the bar, which was fine except I felt like we were in everyone's way. It was VERY crowded in a VERY small space. But it was the service after being seated that was really atrocious. I have never, in all my years of eating out received such horrible service. - We waited 10-15 minutes without being acknowledged after being seated. Eventually, we asked the hostess who our server was and if she could direct them to us. - Though there were other servers rushing about looking busy, each of them pointedly ignored us when we tried to catch their attention (which at one point included raising our hand to try and flag them down). - Food was brought out at different times so everyone gets to sit around and watch the first person do their best to not look interested in their meal which wasn't so much of a problem because.... - The food is only so-so. In the way of delicious hamburgers, this place just hasn't got them. It's JUST a hamburger and far better, tastier, more exciting ones can be had for far, far cheaper from places like MONKEY BURGER or ZINBURGER (okay, maybe they're not cheaper, but still far better and the service is ace). - French fries served were cold, dull and old --- and served right next to another plate piled with fresh ones so hot you couldn't even touch them (yum!) - Drinks were okay, but expensive and the refills were slow coming. I think the four of easily could have consumed twice as much as we did if the service hadn't been so bad. - Ketchup. You're a burger joint, Hub!! A fancy, tarted up burger joint. WHY would you think it's a good idea to combat a request for ketchup with an inane little dish (approx a tablespoon?) of the condiment, served on a paper doily? Get a grip. I want ketchup!! You served us a mountain of french fries and a huge burger, but we get a tiny sample-size blob of ketchup? Seriously, one of the stupidest things I've ever seen. And wouldn't you know that the waitress dropped it off and disappeared. And no one else would see to us. One of our party had to get up and walk to the service area and ask for ketchup. Read that sentence again if you're not sure why you're getting such a bad review. And you know what he got? Several tablespoon-sized dollops, in little dishes, on a paper doily. I've been told the ice cream here is amazing, but we didn't stay to try it. We couldn't even bring ourselves to tip for the horrible service. Bottom Line: Skip Hub and go to Monkey Burger! True, it's not as trendy and it might not have that 'new restaurant vibe', but the food is better, the service is better and you're not shocked when you have to get up for your own condiments.
(1)
Daphna R.

I came here after the Day of the Dead procession, killed some time before the the Calexico show. The place was packed, but we were seated immediately, luckily, because I was so hungry I was about to start gnawing on my arm. I had the Picky Farmer's salad, which was also gluten free, fresh and MASSIVE. The waitress brought a list of all the gluten free ice cream flavors. Salty caramel was so good I forgot to share it with my date as he slowly ate his grilled chicken salad. The service was excellent for a packed night. No complaints, I'll be back next time I hit a show at Rialto or Congress.
(4)
Yvett R.

Ugh, I'm embarrassed to explain what I imagined The Hub to be when I heard it was an ice cream factory. I heard it was pretty and modern but for some reason, my brain just didn't process this. Last night after the launch party, my friends and I stopped by The Hub to take advantage of their half price ice cream pints. The place was pretty packed on a Monday night but I have to admit that the first thing I thought was, "What the eff? This is NOTHING like Swensen's". I know. What an idiot, huh? THAT'S the mental picture I've been having of The Hub. The girl working the ice cream counter recognized us from the party and greeted us. She went on to tell us about the flavors and give us some samples. I only sampled the sorbet, but it was amazing! As good as it was, though, I knew I had to have the Salted Caramel. Yumm! I took home two pints for the price of one. All the while, I kept thinking that this place smelled amazing. I wasn't hungry, but definitely want to come back and have dinner here. Plus, I checked in and scored a free mini cone which can be saved for later! Yum, I can't wait to come back!!!!!!
(5)
Muriel D.

My friend had the hamburger, it was fatty, the fries were really bad (overcooked, greasy, and the oil used tasted bad) and she got really sick later at night and threw up (she didn't drink). I had the vegetable hash, it said on the menu that it contains oven roasted tomatoes, garlic, artichokes. I didn't get any of these, instead I got the frozen mix of vegetables they serve with many meals that contains mostly potatoes and carrots. The server at the bar was really nice though. The place looks really nice, it has a nice ambiance. Too bad the quality of the food is so low.
(1)
Jamie H.

I've made my way to HUB Restaurant & Creamery numerous times for drinks and dessert, but had never actually had a meal there until today. Now, I've absolutely LOVED every cocktail and ice cream that I've had since day one, so I was excited to give their food a shot. Our party of five was promptly seated at a cozy booth and greeted by a bus boy who brought out the water. We asked him about a gluten-free menu (my sister's sensitive), as their website had made some mention of it. The bus boy did not know if they had one, but said he would check. Then, a waiter came over, so we asked him. He said that they did not have a formal menu, but that he would check to see which items could be prepared gluten-free. Unfortunately, he never returned and we never received an answer. Our waitress took our drink order and brought out our order of Prime Fries (slivers of prime rib, onions, and cheese on top of fries). They were honestly the best part of the meal--so rich and tasty! Our meals arrived shortly after, but were less impressive. We each ordered something different--Ribeye steak, Chicken Pot Pie, HUB Wings, Salmon with veggies, and the Mac & Cheese. Our meals were tasty, but nothing special. The Ribeye was overcooked and charred on the outside. The chicken pot pie was swimming with mushrooms (the orderer did not care for them), the wings were average, the Mac & Cheese with chicken was alright, but had hardly any chicken, and the salmon was enjoyable. By the time we finished with our meals, we were too full/over it to want to order ice cream. I'm glad that I tried the food at HUB, but I'll be sticking to drinks, prime fries, and ice cream from now on. :)
(3)
Gabriela H.

Would I go back to The HUB? But of course. I will go back in a heartbeat - in about three to five months when they've worked out the serious KINKS in their service. My first experience? It was a social one. Six of my dearest and my hubby made a b-line to The HUB; Downtown Tucson's newest and perhaps trendiest spots. We made reservations for eight at 7 pm on a Tuesday night; and we didn't get seated until...half an hour later. Ah...that was the first KINK in their service, and then, The KINK was the gift that kept on giving. Seriously - it was like the bad serviced bunny was handing out BAD SERVIC Golden Eggs. Not all the drinks were brought to the table, server didn't know which cocktail was which, food was missing, food was cold, etc. And then...we had to beg - strike that - we had to implore for more drinks to be brought to the table. "Please server, bring me one more cocktail - I'll Pay." So what about the food? The food was yummy - unless it was cold or unless they forgot to bring the food. Someone in that kitchen really cared about the ingredients, and the way food was prepared. And, what about the music? Oh la la. The Music was sublime. The HUB was hosting DJ extraordinaire, Cliff. He played a mix of Bossa Nova and House Music. So, again, would I go back to The HUB? YES. When they work out the KINKS. When they get their house in order and hire/train/nurture qualified and caring servers "a la Doug from Feast." If The HUB can keep the trendiness, the food quality, the music, and kick it up 4 notches on service, I will totally go back. I will go back and take my peeps and tell everyone and their mother that the Hub is the bomb.
(2)
Patricia O.

FIVE stars for ambiance! The food was good but nothing out of this world but then again I ordered their cheese burger :) their ice cream on the other hand was...DELICIOUS!!! I think Hub is the perfect place for a couple of drinks prior to hitting the clubs in downtown...
(5)
David G.

Great atmosphere and kudos to the owners for helping revitalize the downtown. It's the same owner as the wonderful new bar Playground. But it has the same problem that Playground does. Good atmosphere, bad food. The food is really kind of glorified white trash food. SO if you don't mind eating fattening, uninspired "contemporary comfort" food in order to hang out in a lovely space, go for it. I think it's better just for a drink and or ice cream.
(2)
Michael J.

We decided to go out for some dessert & beer the other night, So we headed to the HUB downtown. The decor is awesome and the menu is simple. We went for dessert, but we started with appetizers - Prime Fries: Fries topped with sliced Prime Rib and a wonderful cheese sauce, it was awesome! They have a great selection of craft beers with about 20-24 on tap. After appetizers we had dessert from the creamery, great variety of hand-made ice creams! Next time we're going to eat more than just appetizers!
(4)
Razzel D.

Good ice cream will only get you so far! Especially in this economy when you're relying on somewhat pricey menu items to keep you afloat. I say somewhat pricey because for what it is its definetly overpriced. Their version of disco fries for example bag french fries with gravy and COLD cheese curds?! I couldn't fing believe it do I asked the waiter after trying to wave him down for probably 10 mins when there were literally three other occupied tables in the place. Anyways he comes back from asking the chef if they're supposed to be cold (and I don't mean room temp. I mean refrigerated) and says the gravy drizzle it supposed to melt it a little bit. I'm not a chef and you don't have to be one to work through the flaws in that idea. Anyways I won't go through all the disappointing food. The best way to describe it is underwhelming to say the least. The staff on the other hand is a HOT MESS. 1st time at hub- bill is 22$ I out two twenty dollar bills in the checkbook the waitress brings me back a single solitary dollar bill. AND does the same thing to my friend. My friend asked her for a side of ketchup when she placed her order. The orde comes no ketchup. She asks again as the waitress is about to run off again. The waitress doesn't acknowledge she heard my friend and so I speak up loudly to repete what she had already asked twice now and the waitress rolls her eyes and says, "ya. I heard her the first time." 2nd time at hub- a friend and I sat at the table for 15 mins before ANYONE of the 10 people walking around aimlessly shooting the shit with one another acknowledges our existence. The food wasn't hot. Wings seemed like they weren't microwaved long enough. Chicken was not quality. Sauce was garbage. They were mushy. Veggie burger was not hot or even warm. God very thing about this place is just bare minimum. Anyone who says different is full of shit.
(1)
Brittany M.

To everyone who wrote a negative review about this place, If you expect 5 star service and cuisine then go to a 5 star restaurant, or better yet, get off your high horse and work in a restaurant and see what it's like to be on the other side. So you waited 15 minutes over, do you think they have timers on the tables and when they buzz people get up?! Do you want to be rushed through your meal? And if you don't like to wait for your food, then go to a drive through. Why do so many Americans rush through their meals? I don't understand it. You want to dress up, drive to and pay out, but you don't take the time to fully enjoy your environment, company or food. You complain that you waited too long for a table. Then you complain that the service and the food are taking forever. And when the meal comes, you scarf it down and are ready to leave as soon as you put the fork down. It's a place with pot pies and mac and cheese people, do you expect the food to be blessed by Buddha and prepared by Anthony Bourdain?! Perhaps there is a reason why you didn't receive "the best"... Its a new Restaurant, so give it a break. I however, had an amazing experience! The service was excellent, punctual, friendly, honest and experienced. The drinks were original, tasty and not weak. The food is to be expected: good home-cooked meals! Portions were generous and prices were reasonable. Their french fries are a must. Atmosphere is chic and creative. And save room, because their ice cream is amazing! I will now always have cravings for their oatmeal cookie dough... There is a reason why this place is always packed. Let's keep supporting The Hub and other local businesses!
(5)
Gal L.

i really don't want to write anything mean, but i feel like i need to do others this service. i went a few months ago, so hopefully things may have changed. it was so dark, i couldn't even see who i was eating with! i think my boyfriend was there somewhere though... the fries with blue cheese came out cold and the cheese was not well dispersed. it just rolled off the cold fries. i'm not a steak snob, but the ribeye seemed like the cheapest quality possible. the old pueblo drink -- a sick idea of a mixed whiskey drink. the creosote cherries are very enticing, but DA DA DAMN, it was awful. the waiter even told me that it gets sent back a lot, so i would definitely not recommend it. also, the salted caramel ice cream was tooooo salty. there you go... there is my review of an appetizer, entree, dessert, and cocktail. it's a cool and hip place though!
(1)
Daniel E.

I had heard and read so many reviews on the Hub in Tucson that I was really excited to come and try it out for myself. The space is amazing and just what Tucson needs to help with its revitalization of downtown. I called and made a reservation for 7 people for lunch on a Saturday around 115pm. We got there and was told that we needed to wait for a table of 2 to finish and pay before we got seated. Wasnt too impressed with the front of the house staff, seemed like they were overwhelmed. We got seated and our waiter came to take our order. Our waiter was really nice and knew what he was doing. Half of my party was ordering lunch and the other half was ordering ice cream. I had the hot dog which was good and came with a good portion of fries. My sister ordered a salad but it didnt seem like it was worth $10! The ice cream was a big hit for the kids and adults alike! I think the Hub needs to keep the Carrot Cake Ice Cream...it is great! The Hub is a great space with what seems to be a good menu. My only recommendation is to make sure you have people working there that are excited about being there and devote their attention to their guest. The only sense of that we got from the moment we walked in was from the waiter!
(3)
Hannah D.

Stopped in for Sunday Lunch with the family today, and I think we were all pleased with the experience. Love the atmosphere and all the natural light. What we ordered: Porchetta (pork sandwich) with the Onion Soup, Beef Dip, Reuben, the Chicken Salad Sandwich, and side of Mac & Cheese. I had the Porchetta sandwich, while there were some bits with a lot of flavor, I found some bites a little bland. That being said my dad had a bite and said he would definitely order it on a return visit. Everyone was happy with their sandwiches, but of those I tasted I would have to say the Chicken Salad was my favorite. The little sister loved the fries, and I have to say although I am not usually a mac & cheese fan I would definitely order that as a meal on a future visit. Now the most important part of any meal :) the dessert. We shared a scoops of Dirt, Oatmeal Cookie, Cantaloupe Basil and Carrot Cake. All were fantastic. My favorite was the Oatmeal Cookie. Definitely a fun new addition to Downtown Tucson, I will definitely be back again.
(4)
Francois H.

pretty good
(5)
David A.

Stopped in here after dinner to grab some ice cream and was really impressed with their selection of flavors. They've got a few adult varieties that play on various cocktails and other alcoholic drinks, and they're very generous with the samples. It's one of the more impressive offerings of different flavors I've seen at a place that is primarily a restaurant. I ordered the Rice Krispie Treat flavor, which I have no idea if it's served on a regular basis. It included chunks of marshmallow and pieces of rice krispies and was very good. A perfect end to the night.
(3)
Chanel G.

Oh man. The oatmeal cookie dough ice cream is probably the best ice cream I have ever tasted, and I have tried flavors galore! I also had dinner here and was pretty pleased. I got the salmon which was cooked to perfection, along with being perfectly seasoned, albeit a little salty. I was not a fan of the seasonal vegetables. The broccoli was too stem heavy. Oh, and the macaroni and cheese was absolutely scrumptious, but lacked any seasoning. I was able to spruce it up with a little salt and pepper. My ONLY complaint was that the service was a little slow at times. After we got our drinks, we didn't see the waitress for another 20 minutes to place our food order. The ambience is fairly loud, especially prime dinner time. We were able to be seated in no time. Oh, one last minor complaint, they didn't have any Four Peaks at the moment :(. I'll for sure return, for both dinner and dessert!
(4)
Katie S.

They serve eggs Benedict on a waffle. Need I say more? It is just as good as it sounds!! They also have reeeeally good ice cream, cheese curds, salads, and much more.
(4)
Amalia A.

This place gave us such a great experience, I had to write my first ever yelp review. My boyfriend and I went for our anniversary dinner. We made reservations (which I suggest others do as Hub seems frequently busy and popular), but we ended up having to wait a bit for our table, which was understandable given that it was a busy Saturday evening. The hosts and our waiter, Nate M, were extremely accommodating and apologetic about our wait. They were even as generous as to offer an appetizer on the house. As just about everyone else on yelp has said, the food at Hub is great, and the menu is overall exciting. But I have to say, the attentive and very friendly service was really tops (especially compared to the service at other places downtown... I'm looking at you, Hotel Congress) The staff and owners at Hub care about their patrons and know how to make a busy and trendy place still feel inviting and comfortable. I will definitely be back!
(5)
Jon B.

The homemade ice cream is very, very good, though I really miss the option of getting a cone; when walking around downtown, that's so much nicer than a paper cup and spoon. The one time we ate a full meal here, the food was kind of hit-or-miss. Nothing was bad, but nothing was really special or memorable, either. Also, what would have been a very pleasant atmosphere on the patio was spoiled by awful music played at a loud volume.
(3)
Alexis S.

The burgers are delicious! The ice creams are fabulous and especially the alcoholic ice creams they are a wonderful treat. Downtown Tucson is a fun place to be and the Hub is a great place to start your adventure.
(5)
Jennifer R.

We found this place by accident. While driving through Tucson, looking for a decent place to grab a quick lunch, and not finding anywhere to park, we stumbled apon a parking lot and grab a space. We looked up and saw The Hub - might as well go in and check it. I'm pretty sure it was fate! The atmosphere is incredible. This place looks like it should be in New York or Chicago, rather than in Tucson. Definitely has a big city feel. Food was awesome, as was the service. I had the Thai Chicken Salad which was to die for, my friend has a veggie sandwhich that made me drool, and my other friend got a Rueben that she said was the best thing she had ever eaten. Save room for dessert! They have a HUGE selection of amazing homemade ice cream and sorbet. Next time I'm in Tucson, I will definitely go back!
(5)
Melissa B.

We were so excited to try HUB. Had heard lots of great things, and some not so great. Reading the reviews made it more exciting to try it our for ourselves. We had reservations at 6:30pm on St. Patty's Day, and were seated very quickly. The atmosphere was great! Great open feeling throughout, nice lighting, and loved all the decor. Even with a full house, it didn't feel crowded. (And I'm one of those people who gets very anxious in crowded places) We ordered Drinks (Wheat Beer on Tap & Dr. Pepper), and hot wings to start. The wings were delicious, very tangy, it was a big order, better to have shared with two more people because we only ate half. It was so hard to decide what to order for dinner- so many choices! I loved it. We finally decided; I ordered the Bacon Cheeseburger with Cheddar (medium well), my other half ordered the Pastrami Burger w/Coleslaw (Medium) they ordered both came with fries. Delicious Burgers and fries, cooked well, and great tasting. We were both very pleased, and full! We only made it through half of the dinner before calling it quits. (I mean we had to save room for ice cream!) The ice cream! I was so excited to hear what was on the ice cream menu! Again, lots of choices.. but that's not a bad thing. I stopped listening after she said Bourbon with Almond Brittle. It was AMAZING. I read a review that they bourbon was overwhelming- and I totally disagree! The Almond brittle brought balanced it all out, and I loved every last spoonful. Overall, we had a great time at HUB! I will say, the only negative I saw, was with larger groups. There was a table of 6 next to us, and they ordered before we did, and their meals came out after ours, and all at different times. So some of the people at the table were just staring at their plates, waiting for everyone else at the table to get their food. ...But our table has great service! Our drinks were never empty, our order came quickly and our table cleared quickly and everyone was very pleasant! Thank you HUB, we will see you again soon!
(5)
Miguel C.

This place was amazing when it opened. now its very inconsistent and they never make the same dish the same way each time. I had a delicious ny steak one day then the next it was over cooked and the potatoes were super dry. Maybe they have a new chef still unsure about ordering certain things off the menu. On a positive note pretty much all the appetizers are delicious!
(3)
Amanda D.

Hub. This is my 2nd update so I am obviously a fan. I have been twice in the last week (it was my B-day so I had dinner on my B-day at Hub and a be-lated B-day lunch today). Both times the service was fantastic. I don't recall our server's name from our dinner at Hub but today Lindsey was our server at lunch and she rocked. Things I have learned about Hub on my recent visits... the pork sandwich is not the right sandwich for me but the pastrami absolutely is. I'm also not a fan of their cole slaw but when I had dinner with S and E, S was a great big fan of the slaw so it varies. I have a feeling if one enjoys rye bread, they will enjoy the coleslaw. That just doesn't happen to be me. You are able to have the pastrami or corned beef sandwich on ciabatta instead of rye. The ciabatta at Hub is yummy. Their french fries are incredibly hard to stop eating. They are delish! We had the blue fries the other night and they were great but I like the purple fries even more. Something else I learned is one minute they have a flavor of ice cream and the next it's gone. My mom sampled the salty caramel but by the time we finished our meal, there was none to be had. She had coffee ice cream instead and was absolutely happy with that selection too. Things I LOVE about Hub are- 1. their ice cream 2. their wines on tap 3. La Pololuna ( one of the best cocktails EVER) 4. HUB fries 5. how fantastic their manager Sharon is Hub has added extra coolness to Tucson's downtown area.
(5)
Meridith G.

I would fly back to Tcson just for the Shrimp and Grits. We had a great server and the atmosphere was a great addition to the food. Of course I had to try the Ice Cream and it also was great. Can't wait till I am back in Tucson to visit.
(5)
Holly B.

The ice cream can't be beat. I am a chocolate lover, but can't help but get the salted caramel when I am there. It is incredible. Great atmosphere and beer selection, too. Haven't had dinner here yet but can't wait to try it. The fries with goat cheese (feta?) were a little weird. Not my thing. But interesting idea!
(4)
Danny M.

Hub's gotten a lot better since I wrote my first review. The ice cream is awesome and the atmosphere fun.
(4)
Dora M.

I've been here a couple of times and its ok. The decor is pretty cool though. Very stylish and very modern. I was totally digging the upside down table/floor lamps (hanging from the ceiling) The Hub offers outdoor seating, and im a sucker for outdoor seating! The food has been inconsistant: first time I had a fabulous veggie hash I seriously couldn't stop talking about it. That time the service was also great. second time, I had a salad and felt like i could have throne a couple of greens and walnuts together myself and it would have tasted better. The wine was delicious and i liked the cheese platter, the brie was my favorite. This last time, I went for drinks and Ice cream. The drink i had was some sort of grapefruit concoction that was not very well prepared. The Ice cream is VERY good! my favorite flavor was the honey ginger and the chile lime. both very refreshing and very flavorful. THE BATHROOM: Just like the rest of the decor, very contemporary. I really do like the stainless steel and the mirrors everywhere. The ceramic in their is very simple and chic. I do like this bathroom.
(3)
Bella F.

I have visited HUB three times. Good: Great atmosphere and interior design. First time was just for a quick drink at the bar, however it took three goes to order a drink... the first two I wanted they didn't have stocked. So they are still rather limited in selection, as a result we had one and left. Second time was for a few drinks with friends. The service was incredibly slow. It was busy but still it took over 25 min to get our drink orders. So we skipped on ordering food as we didn't have all night. The wine glasses seemed too thick and chunky to really enjoy the crisp white wine ordered. One friend wanted a dos xx beer and another a corona and neither are served. Third visit was to have dinner. We were seated right at the bar in the center of all the hustle and bustle and it took forever to get our food order taken, forever for the food to come ( had to ask to check on it) and it seemed that they could have been attentive to our drink refills. We had to flag down and ask someone every time for a refill, yet we had three or four staff standing right by us at any given moment. The food ordered was OK. No real espresso coffee either. SO I didn't order desert or coffee.... I hate to judge an establishment in their first month of opening but it seems that there could be some additional service training, attention to details... additional staff added. I'll come back in a few months to see if things have improved.
(2)
Shayna F.

It's nice! Very swanky, cool, trendy. The food is okay, but the ice cream is the best!
(4)
Nick M.

Was looking for a quick bite of ice cream down town and was recommended by some friends to try out the HUB. I was very happy with the attentive service, beautiful layout of the restaurant, and of course the delicious Almond Brittle Bourbon that hit just the right spot! I will definitely be coming back soon, and will be referring all my friends to try out the HUB Restaurant and Creamery!
(5)
Kelsey B.

Love the atmosphere! The prime fries are soooooooo good, but our waitress forgot them last time and when we reminded her she said well your other food is almost out and didn't order them for us still! My husbands burger was really dry, and he being an executive chef whose restaurant has GREAT burgers, it was hard to stomach.
(3)
Ana A.

This place had me at first glance. The ambiance is great, as well as the staff. However, the food didn't leave a big impression on me. My friend and I went for dinner on a Friday night, the restaurant was packed, but we only had to wait a few minutes to be seated. We decided to order some prime rib fries as an appetizer. The fries were very good. Probably the highlight of my meal. My friend ordered a pastrami burger, after the waitress raved how good it was and I ordered an order of bacon mac & cheese. My mac & cheese was disappointing to say the least. The bacon added no texture or flavor to the dish. I did manage to get a bite of my friends burger, it was good, but not extraordinary. I will be back to try some of their ice cream, and I might give the food another try. I won't be rushing back though.
(3)
Katie B.

This is my new favorite place. The service is always super friendly and it has a really cool atmosphere. Definitely recommend the mac and cheese and oatmeal cookie dough ice cream.
(5)
Heather M.

Had a chance to eat dinner here with several friends. Although this restaurant ranks up there with some of the best places to eat in Tucson, I think there are still some bugs to work out. One of our tables rocked considerably due to an uneven spot in the floor. We inquired of the waiter for a fix, asking for something to put under one of the corners. He suggested that we angle the table oddly (1 of 3 pushed together) to move it off of the uneven spot. After continued coaxing from my friend, he considered the problem some more and solved it by placing one of his bill holder cases under it. After this initial interaction things went smoothly. The ambiance is great. I was the only person who had been before, and everyone was impressed with the decor and vibe of the space. Although, it does feel a bit crowded when there's a full house. The table behind us was so close that we heard every word of their conversation. I think it was a first date and let me tell you, if I had been that poor girl I would have bolted at the first opportunity....One less table in the space might make all the difference. Now for the food.....prime rib, prime rib sandwich, lobster roll, porchetta sandwich, rotisserie chicken and mac and cheese....and the verdict....Rotisserie chicken and porchetta sandwich absolutely awesome. Mac and cheese was yummy. Lobster roll was very good, but the bread was too soggy. Would be nice if this came on bread that was more dense and able to stand up to the filling a little better. Prime rib cooked correctly with good flavor but was tough and the accompanying potatoes were really dry. Prime rib sandwich overcooked and a bit dry. Almost like it had been sitting in the kitchen under a heat lamp a while before it came to the table. The huge selection of draft beer and draft wine is awesome AND reasonably priced. I know beer and wine is relatively cheap and most restaurants make a huge profit on it so I love it when a restaurateur doesn't try to stick it to the patron on alcohol. Example: I had a Wyder's Pear Cider for $4 at Hub. I was at another restaurant today and saw it for $7. Really? Talk about gouging the customer. Thanks, Hub, for caring about my finances. Overall this was a great experience, and I'll be back soon. I definitely recommend giving it a try if you haven't been yet.
(4)
Robert L.

We waited 20 minutes before a server noticed we were there. Another 10 minutes to be told that the cocktail we ordered could not be made because they were out of the ingredients. Our rotisserie chicken was LUKEWARM and the skin was not crispy. There was NO flavor to our food. I think I could pay less and get a better meal at Boston Market and not wait as long. The servers need to be attentive and pay attention. Please listen to what to what the customer is asking for. We were charged for our meal and we didn't even eat it. The pot pie was bland and lacked creativity. The place looks great and the investment seems huge- you should have put your money into making the food amazing.
(1)
Ryan J.

I went to the hub last night for dinner wit my fiance and some friends. I order the bacon cheeseburger and i my burger medium race and it keep out more like medium, which i thought will be fine. So i didnt say nothing cause i didnt want to hold up the rest of my friends from eating. But when i started eating my burger. i quickly realized how dry the burger was. i had to ask for extra mayo and ketchup just so i could choke it down. I will say that the prime rib are AWESOME and the atmosphere is pretty nice and the drinks are pretty good. I may go back but i will definitely not be getting the burger
(3)
Susan R.

I went to the hub on Saturday night with a party of six. It was an hour wait, but we were offered a table out on the patio and sat down for dinner immediately. The inside was beautiful, but a little noisy & crowded so we were happy to sit on the quiet patio. Our waitress Lindsey was extremely nice & informative about the menu. Within our party of six we ordered the following - one regular burger, one burger subbed with ground turkey, the mushroom & potato tart, onion soup, mac & cheese, vegetable hash & the steak suzana. We all sampled each other's dishes (which is probably bad during cold season), but all were excellent! There was one exception of the steak suzana being a little tough, but it still had acceptable flavor. Afterward we all ordered ice cream, the favorite by far was the pistachio & fig. Overall, I loved the Hub! We had great service, the food was tasty & the atmosphere was modern & sophisticated. One after thought, (that shouldn't sway anyone from not going here) was the bathroom situation. Beautiful bathrooms, but there was always a line because there was only one stall. It amazes me when restaurants don't plan ahead on this issue. But like I said it shouldn't sway people, just thought people should be prepared to wait after drinking from their great selection of beer & wines. An exciting addition to downtown and I can't wait to return, but with an empty bladder!
(5)
Lyndsey G.

I'm not sure if we got lucky or they've read their reviews and are trying to do better, but I have nothing but good things to say about this place. First off the decor is amazing. It's comfortable and bright and different. The service was great, if anything too attentive. But I'll never complain about having my water filled too many times. We got the antipasto skewers as an app, which were amazing. I got the bacon cheese burger which tasted like it was grilled over open flame and the bacon was thick and flavorful. My friend got the porchetta sandwich, which she said had too much fat, but we agreed the fries were great. Then came the ice cream. I really don't think you can go wrong. We sampled 9-10 between the 2 of us and settled on the Mexican wedding cookie and the salted pretzel. This place is dangerously delicious, especially in the ice cream department.
(5)
Omi K.

I once saw David Becham kill 3 orders of fries and eat 5 things of ice cream .... Mario Boloteli had to cut him off from the ice cream cause he needed a few gallons of it for himself and the fat kids at the soccer camp!
(5)
Matthew R.

The food was ok. I had a pot pie and a cup of onion soup. They weren't outstanding, just ok. Everyone at my table had a great lunch. The ice cream really was better than the food! Servers attentive, hostess great, and the overall ambience good, though the AC seemed cranked up kinda high. UPDATE: I didn't mention, but the owner was thoughtful enough to read my review and ask what I didn't like about the pot pie. He was very apologetic, and I really appreciate that someone took the time to follow up on this!
(4)
Gehan K.

I like Tucson downtown and I do love this place.. a bar, a place to sit down and eat....oh yea and an ice cream bar. It is very nice inside and a good stop before clubbing. Try their beef nacho fries....mmm drunk food
(4)
Holly H.

Good atmosphere. Awesome icecream. The food has been hit or miss for me. I got the chicken mac and cheese once and it was delish, but then I got it to-go another time and it was awful. Almost not even cooked. The noodles were hard. I also had the shrimp caeser once and it was nothing special. But because I really loved the mac and cheese the first time and I REALLY love the ice cream, I gave it 4 stars!
(4)
Jonna W.

Service is always decent. Cant say the same about the food. I've been here 3 times and each time I've had a different experience with the grub. The chicken pot pie is pretty awesome, their "spin" salad and mac and cheese was just alright, and the lobster roll was flat out awful. The 3 tiny pieces of lobster I received were rubbery, they tasted like they had been frozen for quite some time. The ice cream is super good though, I would go back just to see what flavors they have! The inside of the building is badass, I love the loft vibe. And the upside down hanging lamps that they use for lighting is super creative. Its a cool place to be in, but I don't think I'll find myself craving any of their menu items.
(3)
Julie J.

Stick with the pot pies and the ice cream & prepare to have less then stellar service and you will love The Hub! I really do love the pot pies - AMAZING. However, other menu items are hit or miss. I ordered the Tuna Casserole tonight and had to send it back it was so bland. It was a sad waste of Ahi Tuna. My partner got the beef dip sandwich. Unfortunately, it was so greasy she had an upset stomach later that evening (she said her stomach felt like she had eaten too much KFC). The lemonade was also disappointing - but I guess most people probably order alcoholic drinks there. It has a great atmosphere, unique look, and excellent concept... the problem is the inconsistency between dishes. It had been so hyped I assumed I could order anything off the menu and it would be fabulous. Not so. Since this is a new place I am hoping the service and food will improve and begin to live up to the hype. We need cool places with a diverse clientele like The Hub in Tucson. I look forward to the day I go back, give them a second chance, and get the opportunity to write a better review. Until then, I will stick with The Cup at Hotel Congress when going downtown for lunch or dinner.
(2)
William D.

We went here for the ice-cream so that's what we got. It was very good ice-cream but for the price to quantity, it wasn't worth it. I was really in the mood to have ice-cream though so I went up for seconds and I went up and waited for my order to be taken and it never happened, a lady even looked at me and kept walking, so I left.
(3)
Kim M.

Lots of fellow Yelpers have review this place (Corey D.'s is pretty good) so I will keep mine simple and say this...... French Fries are awesome....crispy and greasy....numma numm But I gave this place 4 stars for one reason.... Bacon Scotch ice cream.. Imagine that flavor combo..... You can't? Wondering about it now? Yeah, I thought so..... Hub's ice cream is about as close to San Fran's Humphey Slocombe's as Tucson is going to get, at least for now.
(4)
Molly H.

So, I am still a fan, but The Man requested I write an update to warn people to never order the "Ribeye" at HUB. We stopped in last week for a quick bite before a show. We ate at the bar and I ordered shrimp and grits while The Man ordered the ribeye. I should mention that he has ordered the ribeye before and thought it was mediocre the first time, so I am not sure why he ordered it again, but whatever. My shrimp and grits were really good, 6 huge shrimp, a small serving of super yum cheesy grits, and a mountain of not very appealing veggies (mostly peas, pearl onions, and a few peppers). It was odd to say the least, but the sauce worked well and I was very satisfied. The ribeye which comes with a shallot bordelaise was god awful. The Man rightly pointed out that it was clearly not a ribeye and whatever cut it was belonged more in a Waffle House than at the HUB. We did not complain or mention it to anyone because we were in a hurry. Also, he had already sent back a wine that had turned (the bartender confirmed this). So, we didn't want to get a reputation as the snobby complaining type. But, as I plopped down the credit card to pay $80 for a below average meal, I finally got that bad taste in my mouth.
(2)
Susan O.

Good service. I ordered water, a plain burger cooked medium rare, cole slaw, and salted caramel ice cream. Note - the ice cream is why I wanted to come here. No alcoholic beverage. The burger was closer to medium than to medium rare, and the cole slaw had a sharp flavor to it. Vinegar? Watch out for the house mustard, which I think is made from the English Coleman's mustard that equates to wasabi in my mind re. spicy hotness. I overdid the application of mustard to my charred hamburger buns and found it slightly tough going as a result. The ice cream - it was tasty, and I won't order it again, having satisfied my curiosity. I asked about other flavors and heard honey ginger, which I brought home with me for later. Now is later - creamy, nice balance of honey and ginger, although I wouldn't mind a little more ginger.
(3)
Kirstin B.

Been here twice now...once for lunch and once just for the ice cream. First off, the atmosphere is great! I love what they have done with the decor and I can't wait for the weather to cool off so I can eat out on their back patio! Now to the all important food. I had their Asian inspired salad and it was full of flavor and plenty big to keep me going all afternoon. THe place was busy, but since it was mid week we were able to walk right in a grab a table. A few weeks later I went back with my husband just for the ice-cream and the place was packed. Make a reservation for weekend dining here if you want to be seated promptly. Their ice-cream deserves special mention. IT is wonderful and they offer a variety of unusual and usual flavors. So far I've tried the mango sorbet (tangy and great for a hot summer day), the ginger, and the coffee. The coffee was good, but he ginger..outstanding! Perfect balance of sweet and spicy. My husband found the ice-cream a bit to "fluffy" for his taste, but I like the consistency. Hard pack, but not too hard to enjoy licking it off one of their huge waffle cones.
(4)
Jacque H.

Recently I purchased an offer from Living Social to go here and the restaurant was not what I expected at all. I thought it would be a more laid back and relaxing type of environment, but that was not the case. There were a ton of workers in a very cramped space running around. The do a lot of the food prep on a counter in front of the customers, which was very unappealing to me. I recommend only going to eat here with a reservation because you will either get crammed into a spot at the ice cream bar and be forced to see all of the food prep or else have a very long wait for a table. I honestly wasn't that pleased with the type of food they offered on the menu. There wasn't that much variety unless I wanted a salad or prime rib. My husband had the prime rib and said it melted in his mouth. I had the prime rib sandwich and it was good, but I only ordered it because nothing else appealed to me. The ice cream was undoubtedly wonderful, but I think that's the only reason I would go back there. The ambiance was unique and modern, but it was a tight space where we were sitting and at the bathroom so it was very uncomfortable in that manner. The service was good and everyone was very nice, but it took a long time to get our food. This is a good restaurant if you like a more upbeat modern type of place, but if you are looking for a mellow and fun evening, I would go somewhere else.
(3)
Kyle S.

Loved the food. Fantastic drinks. Wish they hadn't committed fraud when they charged my Visa more than I signed for. Interesting business technique there. Maybe just pay in cash...
(1)
Becki G.

Aptly named, Hub is drawing Tucsonans into the downtown vibe. On a recent Thursday evening Hub was hopping. We stopped in for dessert and it was clear that others had done the same. Lots of folks were enjoying full-on dinner in those awesome fat-padded booths, but there were a good number of groups sharing drinks at the bar and experiencing tandem ecstasy compliments of Hub's organic house-made ice cream. Strolling Congress with our cones, we spotted other's doing the same. We walked past the new Thai place on Stone and got a tour from the owner. Outside the 3-floor night club with the roof-top patio, we got an overview and sincere invitation to return from the door guy. And from the the patio at an Italian place we overheard this comment, "Hub, oh yeah, the food is great!"
(5)
Leah R.

So when I first walked in I was very impressed with the fresh modern look. I was excited when I looked over the menu. I ordered the Vegetable Hash, and my boyfriend ordered the Veggie burger. He ordered it to come with fries, but was disappointed when he was told that the fries were cooked in the same oil as the chicken. Good to know, but disappointing! When our food arrived it was unfortunately just okay. My boyfriends was good, but nothing special, and unfortunately having to sub the fries for a side salad was kind of a buzz kill. My vegetable hash wasn't really a hash. When I think of a hash, I think of everything chopped up finely and mixed together. What I got was sauteed vegetables in chunks. It was just okay. Dessert here really is the crowd pleaser. They make their own ice-cream, and it was pretty damn good! I got the bourbon almond brittle and my boyfriend got the chocolate peanut butter. They were both creamy, decadent, yet surprisingly light. I think this is a great place, probably just better for the meat eaters than the vegetarians like me!
(3)
Jerry W.

This is a great ice cream place here in Tucson. Try their salted caramel and birthday cake, you will love it!
(4)
Matthew G.

I always have enjoyed this place. The menu is unique and the food is always good, not great. Very small waiting area, definitely make reservations. You can also wait at the bar, if you can find an open spot. I have never had anything I do not like, but I have also never had anything I am amazed by. Just a cool unique hometown place I like to take friends, or visit when I come in from Phoenix. Was disappointed with the pastrami sandwich this past visit. First major disappointment here.
(4)
Alec T.

I hate to be "that" person on the comment section but I was surprisingly disappointed. I've heard nothing but great things about this place from most and the decor is beautiful every time I pass by but the food is wildly mediocre and the service is poor. The ice cream is very different and I appreciate how it's made in-house but it kills my stomach every time and I never have issues with dairy. Also extremely over priced. You're pretty much paying for location and the decor.
(1)
Dick I.

ICE CREAM ONLY My parents were in town visiting my wife and I and we decided to grab some ice cream. Wanted to find something different than your typical DQ or Coldstone. Had been by Hub numerous times but never checked it out. Glad we did! Bit on the pricy side ($4 small, $6 large) but it was very good. Worth checking out.
(4)
Rich Y.

The mac and cheese here is made with orecchiette. Any mac and cheese fan worth his or her mac and cheese knows that orecchiette is the perfect pasta for mac and cheese. When you are near the bottom of your bowl, use the pasta as little cups for cheese. Orecchiette and cheese is the way to go. Rich's recommendation: in case it wasn't clear, orecchiette and cheese, and the most random flavor of ice cream on the daily menu.
(5)
Andria S.

Love eating here. The atmosphere is great, the food is always good, they have good service, and I'm never disappointed. Also, they have some really cool and interesting ice cream flavors. Definitely recommend for any occasion.
(5)
Ed M.

Really great spot in downtown Tucson. Good Happy Hour. Had a ceaser salad with salmon for dinner and it was very good. Will come again. Good vibe.
(4)
Jessica J.

I liked it, but I didn't LOVE it. The space is cool and feels uber chic. We had a very nice and flexible server who didn't flinch at us moving tables around when we ran into friends. The food for the most part was delicious. The mac and cheese was a little blander than I was hoping for, but that wasn't anything a little hot sauce couldn't spruce up. There were a couple nice vegetarian options so I wasn't stuck ordering the "one veg thing". The ice cream is obviously yum-o-licious. I will go again and feel pretty good about suggesting it to others.
(4)
Bill S.

2nd time here and both visits have been fantastic! Great place place to stop before a show at the Rialto.
(5)
Lee R.

The Hub Burger was outstanding and the ice cream even better! The service was excellent with engaging staff who continually checked on me even though I sat outside on the patio. The menu boasts many delicious choices; I will definitely be back!
(4)
Melissa M.

The food was really good, everyone wanted to try something off each others plate. From the fries, to mac and cheese, to the chicken pasta it was all great. My only complaint was that it was hard to get any employee attention. The food came out fast which was nice but after that our server never checked on us until we flagged them down maybe 10+ minutes after. The first attempt was to flag down an employee walking by, and got completely ignored. The second attempt was to our server, who then came over and took care of us. I just thought it was weird that the staff wasn't as attentive. Leaving this on a good note, the food WAS spectacular.
(4)
Jamie T.

Love the ice cream and atmosphere! One of my favorite places to go out with friends. I especially love all of the custom ice creams that they offer. I'm lucky I don't live really close or I would be on the every day lol!
(5)
Indigo L.

Fabulous Food, Cocktails and Staff. Their selection of ice cream is spooky yummy. This is a must stop
(5)
Mike O.

Excellent food and service. I have been here a few times and never have I been disappointed. The ice cream and Gelato are divine, being a huge fan of tomato soup I can honestly say theirs is incredible. Service is always top notch. I highly recommend the el viejo cocktail
(5)
John M.

Used Yelp to find this gem in Tucson, the reviews were spot on and had a fantastic meal. Service and atmosphere were perfect. Definitely will return and be sure to have some ice cream.
(5)
annette t.

so the service was fast and maybe a little sloppy because of how fast it was..... husband got the lobster sandwich and we weren't too impressed. the lobster was bland in flavor. the Prime Fries were overwhelming after a couple of bites... and for dinner I got the half rack baby back ribs which were basic and something out of the frozen food section of a supermarket .... My mixed drink taste like something my 9yr old nephew could put together.... all in all the ambiance was great and the set up is eccentric. I would actually like to go back to see if I can give them the 4 star or even 5 star rating I'm sure they could earn.... OH! and there's only one bathroom for for the females and one bathroom for the males wtf?!
(2)
Diana L.

Mac n cheese and a vanilla porter for lunch! Go there for the home made ice cream, if nothing else!
(5)
Dieu C.

Immediately halted on Congress when I saw "ice cream" on their window and made a bee line in. I love ice cream. It makes everything better. They have a pretty unique assortments of flavors, such as Vietnamese coffee. I opted for the salted caramel, which has always been my favorite flavor. Although it was very yummy, it was a bit too sweet for my taste. Definitely better than Allegro's version. The staff was friendly and service came with a smile. They also have a pretty full menu of food and drinks. I am definitely coming back on another occasion to check them out.
(4)
A F.

One word: Blah. Why do people come here? The food is mediocre. The ice cream is mediocre. It's overpriced. I ordered a lobster roll and only ate half because it was so bland. My friend got the surf and turf and the mashed potatoes that came with it were so nasty. Honestly if you're in this area just go somewhere else. So many better places than this.
(2)
Mike B.

Disclaimer: I love ice cream! The hub is always coming up with unique and delicious flavors! I am one of those people collecting the mini-tasting spoons before I choose. Hub ice cream gets 5 stars. However pleased I am with their ice cream, their food is nothing special. Sometimes the truth hurts, they pride themselves on their home-made corn beef and pastrami. Both are 'meh'. The sandwiches they make are mostly filler and condiments. Their tater tots are good but all tater tots are good. Hub food gets 2.5 stars. Avg ~3 stars
(3)
Koreen H.

Visiting a friend and this was one of her top choices. Doesn't hurt that she entities ice cream. Their Brussel sprouts were great (yeah, one person who likes Brussel sprouts). I didn't really are for the chicken pot pie. But for the ice cream... Oh the ice cream... I will come back anytime for the ice cream. Original flavors, some with alcohol, some gluten free. Between the 4 of us, we were not disappointed.
(4)
Jennie P.

Love the atmosphere and the Mac and Cheese! Unique ice creams made in house are to die for.
(5)
Jef S.

The next stop on our Tucson ice cream tour ended up at the Hub. We made the mistake of going during Friday night service, and it's pretty confusing when you're looking for an ice cream counter through a gaggle of hipsters five people deep waiting for dinner. I felt awkward pushing the kids through the people, but we got to the counter where friendly black-shirted servers dealt patiently with us as we hemmed and hawed. Samples were offered and tried with pleasure. I settled on the a Bourbon Almond Brittle, which was really quite spectacular. The brittle was buttery sweetness and the ice cream super rich and creamy. A four ounce cup was a bit pricey on first glance, but I'd say it's worth it.
(4)
Rianna V.

Crazeamaze food, beautiful environment, music was great and loud enough without overpowering, the fooodddddddd.....mmmmmmm
(5)
Jeff D.

I don't eat here very often, but I stop by sometimes just to get ice cream. I recently had the German Chocolate ice cream. It was the best ice cream I have had in Tucson. I haven't felt this way about ice cream since I met Macapuno (a special filipino ice cream made from immature coconuts) ice cream in San Francisco.
(4)
Jill S.

Food: Very tasty! Extremely filling and heavy. Their appetizers are super greasy and delicious, but if you're not in the mood for that they're really not appetizing at all. Entrees are small/reasonable portions, typically posed on the plate elegantly. The ice cream is very good, but I've had better at a few other places that make their own. Service: Varies between apathetic and flirtatious. It's the kind of place that's always busy, so servers know they don't have to worry about making a customer unhappy.... there are three more waiting to sit in the same seat. We actually walked out once when our drinks still hadn't arrived after 20 minutes of waiting and we were late for something. On the other hand, I've had some amazing service when I sat in the bar area and was wearing a short skirt. Ambiance: Hate it. Absolutely HATE it!!! Tables are jammed right next to each other and they actually have to string a rope down part of the main walkway because their ice cream counter is in the center of the restaurant and they need to control the line of people. It's SUPER noisy and bustle-y.... not a place for a nice relaxing meal. My hackles go up when I walk through the door. Price: I think it's overpriced, for what you get. The food is great. Not as amazing as they think it is. Same thing for drinks and ice cream. Tasty, but not worth the price. I only go here when someone else requests it and can't be talked into Proper or 47 Scott instead. All in all: Meh. I'd rather spend my money elsewhere. I've been maybe half a dozen times because it's right downtown and convenient to whatever we were doing at the time, but I won't go out of my way to go.
(3)
Paula K.

The roasted corn and avocado salad was the best salad I have ever had! The ahi steak was big and delicious and cooked perfectly. The Positively 6th Street was the perfect drink to go with dinner. The restaurant was beautiful and clean, and the wait staff was very attentive without being intrusive. This place was great and I highly recommend it!
(5)
Amanda S.

The food here is pretty decent. Not too special, classic American comfort food. The atmosphere is great: low lights, nice bar area for watching a sports game, wine on tap, friendly bartenders. In the past I have had soup there and it has been really delish. The part I go here for the most though? The ice cream. If I am downtown for dinner, I usually stop here after for a dish. The line is usually pretty long on weekends, but well worth the wait. It is fun to sample some of the flavors, and it is always hard to choose what to get. Definitely worth stopping in (many times) and a really great place to bring visitors for some dessert.
(4)
James A.

Recently I was in Tucson working on a film project and wanted a good place to try and grab dinner before I had to be on set. A friend recommended the HUB. I am glad he did because I was more than impressed with this place. The atmoshpere and decor is very modern and definitely seems like a great place to hang out for Happy Hour or just on any night for drinks with friends. We ordered all our food at the same time and told the waiter we were in a bit of a rush, and hoped he could accommodate. I ordered their wings for an appetizer and the pastrami sandwich. The wings were delicious, and I have high standards for wings. They came on a bed of house made chips which were equally delicious. I almost ordered a second order, but then the rest of the food came. The server definitely went above and beyond the rush request and we had all our food within 10 minutes of ordering it. In additional to the great wings, their pastrami sandwich was very flavorful, and the fries it came with were the perfect crispiness for my liking. They had an excellent micro brewery draft selection and was bummed I only had time to try one. In addition to the great food, they also are an ice cream shop. Unfortunately I was not able to partake in this delicious treat but I have heard it is great. They even have liquor infused flavors. I am looking forward to my next trip to Tucson and this place will definitely be one of my first stops.
(5)
Leah B.

One of the first places I tried in Tucson. The inside was busy so we got a seat on the back patio, which was ok. A decent beer and wine list. I had a simple cobb salad which was light and good. Great ice cream selection.
(4)
Amy B.

Always a good time with good food. Love the farmer's salad and most of all their pot pie, it is light and fluffy and not too filling but full of great flavor! Of course it is always a perfect ending with a small cup of one of their unique flavors of ice cream!
(4)
Mark D.

amtrak sucks...recently took a very s...l...o...w trip to new orleans, which averaged 25 mph. took the sleeper car ($$$$) vs the lowly coach fare($). Poor service all the way around..porter never even came around to turn my bed, even after buzzing him several times...then the so-called FILFTHY washroom archachic toilet overflowed sending u know what into the hallway...again no response from the conductor supposely in charged. Dining room farce...the idiot hostESETTE places me next to a non-stop crying baby, whose parents could only speak non-english, what an insult, maybe next time she can sit next to them. Better yet, both she & the bloated (read: OBESSED/FATTY TYPE) SO-CALLED CONDUCTOR be fired...sooner rather than later.
(1)
Sally S.

To be fair this would probably be a better review if I had tried something different on the menu. The lobster roll was good but not great. The delivery of such simple food was slow. The tater tots were great. The downtown location and other services were appreciated. Enjoyed sitting and eating at the bar. Next time I'm going to try some of the good looking food other people were eating.
(3)
Swapna V.

This place has AMAZING ice cream. The staff is extremely kind and helpful. The food came in a timely restaurant. I had the Grilled chicken sandwich which was delicious. It can be a little loud and a little dark so if you aren't a fan of that then I would suggest going there for lunch when the sun is still out. The only downside here would be the bathrooms. The doors are made of a somewhat see through glass so beware of that. Overall I enjoyed this restaurant and will return.
(4)
Scott M.

A hidden Gem! Loved the atmosphere and the friendly staff. I had the Shrimp pasta which was AMAZING! My coworker had the salmon and could barley finish it. Overall this restaurant is one of the best places I have eaten at! 5 stars is well deserved, hats off to the chef!
(5)
Sam C.

Love the Hub Burger and the Randy! The tator tots are phenomenal especially with the steak and cheese. The ice cream is like no other offering variety that includes gluten free and dairy free options. There is even ice cream with alcohol in it. I'm lactose intolerant but will usually throw caution to the wind and have a few bites of their ice cream. Can't go wrong with the Hub. My only gripe would be the prices but you pay for the atmosphere.
(4)
Daniel S.

Went here for brunch/lunch (tried options from both menus) and had an excellent experience. My party started with the mussels appetizer, which was great for sharing. The mussels were loaded with flavor, as was the accompanying bread dipped in the sauce. For my meal, I ordered the French dip sandwich, which was right on point and melted in my mouth the way a proper French dip should. I was also able to steal a bite of the shrimp pasta and the chicken with waffles, and both were scrumptious. I ordered a tequila cocktail (forgot the name), which only added to the positive experience. On top of the great food and drinks, the atmosphere was excellent and the waiter was as friendly as could be. Highly recommend checking out this restaurant if you're in town (or remotely close)!
(5)
Kevin C.

Very cool looking restaurant in terms of scenery. Hipsterish, which I'm not usually into, but this place pulled it off pretty well. Was the only place I could find in Tucson with one of my favorite foods, the lobster roll. Also, some of the best ice cream I've ever had, mainly due to their wide assortment of flavors. I also recall the appetizer's being very good, but I can't remember which one I got. Also, the hostess was really hot.
(5)
Dalton G.

Must go for the ice cream! Some of my favorite dishes include their Mac n Cheese! Always a great experience and excellent service. This is one of the places to go when visiting Tucson!
(4)
Katie H.

After a lackluster show at the Rialto, we decided to hit up the HUB for a (hopefully) more "luster" meal. It is definitely a cool space. Interesting decor (if a bit dark) with a great selection of ice cream to taste while you're waiting for your food. Plus their kitchen is open until midnight, even on the weekdays. Unfortunately I wasn't very impressed with the rest. My friends and I both got the mac and cheese (mine with bacon) and it was overwhelmingly mediocre. The pasta wasn't cooked all the way through and there wasn't nearly enough cheese taste to the sauce. The bacon made it edible, but then again bacon makes all things better. I did -love- their ice cream though, very silky with a great kick of flavor. I got the Spiced Cider ice cream and it paired very nicely with a woodchuck to round out my night. I was super disappointed to see that their check in deal (1 free scoop of ice cream) is only for lunch on Mondays and Tuesdays though (read the fine print) and actually expired a month ago, but is still active on their page. Note to the owners, you should probably update it or take it down.
(3)
Angela O.

Service needs mucho work! Prices are steep but the food quality is good, or at least generous, so that's alrightie, but man! Servers! Hello! Pause! Between! Breaths! We were a three top. We were seated in the comfy bar area to wait for a table. Bartender thrust some menus in our paws to peruse, in case we wanted a "signature" drink before we got our table. The menus were lunch menus; it was dinner time. Ok - doesn't matter so much - except that it was a precursor of things to come: inattention to detail, inclination toward sales-mindedness, Luckily we were seated before we ordered any fancy-pants $12 cocktail, and upon being seated we did indeed each order a $12 muddled adult beverage. Basically, two of us ordered Moscow Mules (we were corrected: these had fancy-pants names on the menu, and fancy-pants prices to match), and a beer. We ordered water, too. Nearly 20 minutes later, the drinks had not arrived, but a series of stressed servers had, none taking our order, none bringing water. It was like 9:45 and yes, all the tables were full or leaving, and yes, there had been some birthday parties, but this would NOT have flown in any other city. Where was management? Our main server was so far beyond flustered that we finally actually called him on it. Ok, I did. "Why are you so stressed?" I asked. "Where is our water? Where are our drinks? Can we order?" The guy actually said that he thought he was going to get fired that night. But really? None of the other servers could get their asses to our table? Aaaaaaannnywayyyyyy, when we got our drinks, they were weak. When we got our food. it was good. Except my pastrami sandwich was dry. Can't really ruin tater tots. So there.
(2)
Miranda M.

Okay. I LOVE the ice cream. Truly delicious and worth the wait (line can be 15-20 minutes on busy nights) and price easily. Great options, unique finds and being able to mix/match is great. I have been somewhat disappointed with food, however. Burger is lack-luster. Entrees have just not impressed me for the price. I've never tried lunch/brunch items - maybe better? Atmosphere top notch. Lively, clean, comfortable decor.
(3)
Susan C.

Salted Caramel ice cream, yum! Great service too, and great atmosphere, I will be back for sure!
(5)
Gretchen W.

I was so excited to FINALLY make my way to The Hub. Met a friend for lunch on a busy weekday around Noon. Surprisingly we were able to get a table fairly quickly even though the place seemed to be pretty full. The decor is hip, updated, kitschy. The waitstaff is hip ,updated, kitschy. The menu looked pretty good....had a hard time picking between the Porchetta sandwich (porkbelly, mmm) and the Vegan Ratatouille (the irony is not lost on me.) Finally decided on the Ratatouille...it was served over "forbidden" rice, topped with crispy cauliflower. I was expecting more of the presentation...but it looked pretty darn good. The rice was amazing. I could eat buckets of it. The ratatouille wasn't bad...but was in DIRE need of salt. The cauliflower was scrumptious. For $14, I'm not sure if I'd order it again. Seemed like it wasn't all that it was cracked up to be for the cost. I wish I had had time to try the ice cream that I hear is amazing. Especially since when I checked in on Facebook it gave me a e-coupon for a free scoop! I'm definitely excited to go back and try the pork belly and the ice cream!
(3)
Stacy H.

Despite the strange name, the glory curds are the best thing on the menu! Perfectly flash fried bits of cheese, YUM! I also enjoyed my (very generous) salad, and the tots! Don't forget to save room for dessert - you can taste any of the housemade ice cream flavors like Salted Caramel (my fave), Tagalong, Nutella brownie, lemon bar, pop tart, and Easter basket.
(5)
Matt W.

Food is great but who put one bathroom per gender in a restaurant that seats 100+ people? Total fail.
(1)
Dorise G.

After a week of staying at a friend's house who was a gluten-free vegetarian, I was pretty amped to find some delicious corned beef sandwiches on a menu. Plus, the folks there were really great about taking care of my celiac dining compatriot. The corned beef sandwich was precisely the way I was hoping my sandwich would turn out - thick slabs of corned beef (deli style, not irish style, which is most of what I find on my home coast), and lightly crispy tots on the side to match. My friend was able to get the ahi salad gluten free, careful of avoiding the soy glaze on the fish and the soy dressing (both are wheat-based), and getting to pick the cilantro-lime dressing instead. She and I both cleaned our plates. We opted to try out the ice cream too - my friend got the salted caramel, and I hopped on the bourbon almond brittle train. The salted caramel was killer, but the bourbon tasted like it had 3 shots of alcohol in just my one scoop - far too boozy for me, but if that's your racket then you'll probably dig on this flavored scoop. Also, the bathroom looks like it's from *the future*. Very space-age in its single stall. Careful not to get sucked into the vortex or you won't be able to come back for seconds!
(4)
Casey W.

This place was AMAZING! I was in Tucson for business and ended up eating here twice. No matter how much you get... GET THE ICE CREAM. and grow some balls... Get something different. The Tuxedo was surprisingly fantastic! The service was fantastic as well.
(5)
Jay P.

Went for lunch on Mothers Day. Super busy but still great service and great food. Prep was beautiful. Server was very pleasant. I would definitely come back for a lot of different occasions. I highly recommend this spot for day or night, food or drinks. Also an amazing selection of homemade ice creams with eclectic flavors like "cornbread and Honey." Hit em up and give Kade a high-five while you're there.
(5)
Kevin L.

We went to HUB Restaurant & Creamery for our anniversary dinner. It was such a great experience. We had the fried cheese appetizer and dinner salads. We had Macaroni and Cheese with Bacon. The food was fantastic! We sat at couch table in the front corner of the bar. The drinks were very good. The service was very attentive and helpful. The ice cream is amazing. Many unique flavor combinations that unleash a flavor explosion on your tongue. Delicious and creative. When in Tucson it is a definite place to try!
(4)
ed s.

Fun fun fun and delicious! I sat at the ice cream bar and had the cheddar crisps and ribs followed by salted Carmel ice cream. Yum
(5)
Charles S.

The food was decent and the atmosphere was pleasant, even if service was a little slow. I had the Vegcheta and the prime rib fries. Wouldn't recommend the Vegcheta, but the prime fries were delicious. When I got the check, I honestly felt a little cheated.
(3)
Tess G.

Beautiful space and nice looking menu- wish I could have tasted their food. After being sat and waiting for 15 minutes for someone to even take a drink order, we just up and left. It wasn't even busy there, just lack of care for their customers I guess.
(1)
Tiffany N.

Listen, if you have tater tots on your menu you've pretty much won me over. If you add in friendly service, decent cocktails, nacho fries, late night eating, and a wide variety of ice cream it's a done deal. And yes, that's exactly what HUB offered up for me, Bella, and Lindsey when we stopped in after working all day to set up host the Tucson Yelper Party at the Children's Museum. We were beyond tired and didn't stay long, but HUB was exactly what we needed to refuel from our long day and send us off into sweet dreamland and for that, I'll always be a fan.
(3)
Michelle G.

I had dinner here with a good friend a few months back, but forgot to add a review. We walked in without a reservation and were seated promptly. I had a pasta dish that is no longer on the current menu. It was tasty but nothing that I have or would crave again in the future. My friend enjoyed her salad. We both cheated on our diet and indulged in ice cream. I had the salted caramel and it was wonderful. The ice cream alone is reason enough to return and try something different on the menu. What ever you do, DON'T skip on dessert, indulge, it is well worth it!
(3)
Mike B.

I'd give The Hub a 3-star review if it were located anywhere else. I don't like going downtown unless it's absolutely necessary. Parking is awful during even moderately prime hours. They do have a small private lot that fills up quickly. The interior is too dim and always feels crowded, like there are too many tables for the size of the place. It's usually fairly noisy, I feel like I'm in a club more than a restaurant. Of course that's probably the vibe and clientele the owners are going for. Their food is good, and the portions are more than adequate. There's just not enough difference between The Hub and any other burger joint to make the food stand out. I feel like I can get similar food in any number of more conveniently located restaurants. I have to admit I've haven't had an opportunity to try the ice cream. Each time I've eaten there I have no room for desert. That's too bad because it does look tasty, and by other accounts it's supposed to be very good. The service has been fine, even on busier times. They have a decent number of beers available on tap also.
(2)
Sylvalyn S.

The Hub is hands down my favorite restaurant in Tucson. For those of you familiar with Tucson, you know how much great food there is to be found, so please don't take that lightly! My current boyfriend brought me here when we first started dating. Since then, I have returned three times. I always order something different from the menu and am never disappointed. I have tried different appetizers, entrees and drinks, and am never short of satisfied. The ambience is perfect for date night or dinner with friends. It's dark and a little classier than your average restaurant. Additionally, the service is always top-notch. After dinner, head over to the ice cream counter. They will let you try as many samples as you need to pick a flavor, which, trust me, can be very difficult because they are all so delicious. If you've never come here, you're missing out!
(5)
MaryAnn L.

We started and ended our night here. I admit, I was a first-timer. I loved the ambiance when you walk in. Very nice and cozy. I wish we got to eat here too. The items on the menu seemed very good!. The one that caught my eye was the lobster mac & cheese! Next time for sure! =) I also like that they have their own customer parking in the back too! A+ When we first got in, we headed straight to the bar. Happy hour! =) They had $4 well drinks. The bartenders were very nice and friendly and made sure our glasses were full! haha. But since it was our first stop, we only had a couple. Pretty good drinks for the price. We did come back later though! For none other than their ice cream! I had half a scoop of macadamia passion fruit and half a scoop of honey cornbread. OMG! It was so delicious! The gal at the counter was so nice & patient. I think I had a sample of all of the different flavors before settling on these two! LOL. Anyway, if the food is as good as the ice cream, this will be my new fave restaurant... =) To be continued...
(4)
Katy R.

Went for the ice cream and it didn't really live up to the hype. It was a decent amount of ice cream for the price but the the hostess/ ice cream servers were rude and seemed bored and impatient to help us, but after we went and sat in the lounge we were given attentive customer service. I will probably be coming back to try the food.
(3)
Toni R.

I love this place. It reminds me of the trendy hipster places we frequented in Portland. Parking sucks downtown but they have a parking lot behind the building. The lot is often full, but if you wait a bit you can generally get a spot. We've only been twice so far but we can recommend: Chicken pot pie. A little bit of comfort-food heaven. They add mushrooms to their pot pie which gives it an extra zip of umami goodness. The crust is wonderful and it is worth the $14 they get for it. Yeah, you can get a pot pie for $5 at KFC, but it is processed food crap. This is comfort food heaven. Bacon Cheddar burger: Absolutely delicious bun and the burger was cooked perfectly. Shrimp and Grits: Nice and spicy. Not punch you in the face spicy, more like sneak up and kick your ass in increments spicy. Get the ice cream. So far, I've had salted caramel (heaven) and something with bourbon in it. Deeelish. We are looking forward to trying the salmon and the salads
(4)
Michael G.

Came in on a Saturday for a date, neither of us left unsatisfied. We took outside seating, ordered reubens, which were generously sized, with a good helping of crispy, well-seasoned fries. Service was friendly while also un-intrusive, while remaining on-point. One of those cases where the lack of anything to say about the service is a good thing! The Hub might have been a three or four star review. Solid food, though lacking variety, solid service, and nice atmosphere. However, there's ice cream involved. There's a healthy variety of flavors at the Hub, excellent standards such as salted caramel and vanilla bean, seasonal and special flavors (which you owe it to yourself to at least sample) such as chocolate & rose, and then the standards that you just don't find at other places in Tucson like my personal favorite, drunken brunch (maple/scotch/crispy pecans). All the ice cream is thick but not tough, and super rich-- you probably won't need more than the small cup, but do what you have to. The staff knows their flavors and are surprisingly speedy in getting samples to the bustling line. The ice cream really made my stop at the Hub excellent, and I still drop in for a cup before I leave downtown when I find myself there. I have not come back for a lunch or dinner, but I would certainly come back if I had picky company that wanted to play it safe (but still tasty). Even if you never sit down for dinner, stop for dessert.
(5)
Amanda M.

Great service! I would rate this 4.5 stars. The hub tots are a must. I liked the bacon mac n cheese. So much more I want to try. Love the atmosphere! I will be back. I can't forget to mention the ice cream which was amazing. The alcohol ice cream is even better. Try the drunken brunch! It was the best of the alchol ice creams and we tried them all.
(4)
Chris W.

This place is awesome. I'm glad Tucson has this place. The food portions aren't too big leaving room for their amazing ice cream. I loved the oatmeal cookie and the bourbon flavor. I would have given it five stars if the prices were a little less.
(4)
Gabi M.

So we almost didn't go here because my husband almost fought some guy for checking me out as we were walking by the restaurant and I was embarrassed. But I really wanted to try this place so I pretended nothing happened and walked in alone. But I digress. The decor was awesome. This is such a relaxing place to enjoy dinner. The food was great, from the chicken tomatillo soup to the seared ahi salad and the short ribs, which were super tender and just falling apart. And the ice cream, gahhh. I ordered, wait for it. Apple cucumber mint. Delicious. And my husband, after admitting he was wrong to confront that poor sap, got the thin mint ice cream which I tried of course and it was super minty and awesome. The reason I give it 4 stars is our waiter basically hated us and I don't know why. Like from the second he came to ask for our drink order he seemed super annoyed and impatient with us which is unusual for such a great restaurant. We didn't even know there was a daily special until we heard him reciting it to the older, more affluent-looking group next to us. Which sucks for him because usually we give great tips. To be fair it was St Patrick's day so he was probably not excited to be working. But still. Money is money man. We still gave him a good tip but we were really uncomfortable interacting with someone who clearly wants you to hurry up and leave.
(4)
Jeffrey T.

Great food, ok service, interesting venue with a rustic "hipster-like" feel. Not sure why there is a gelato cart inside the restaurant but boy was it good! Pastrami was flavorful and well cooked. Fries were hot and crispy with good seasoning. Will be back in the future.
(4)
Mike K.

What a Joke!!!! "Choose anywhere in the lounge". So we did....then a server comes over to say it's reserved??!! Whatever. #overhyped #neveragain
(1)
Tina M.

Drinks. Food. Homemade ICE CREAM in amazing flavors. Open Late. That is all you need to know.
(4)
Marie J.

Ok - so why does everyone LOVE this place. I tried it when it first opened and have not returned since. (I swear the mac and cheese had velveeta back then). I had found the food to be ok and the ice cream nothing to write home about. Today my friend had a bday party there so I was forced to return. I tried the mac and cheese again and it had completely changed (no Velveeta taste) but it was still not great. The pasta was undercooked and stuck together. It had no cheese on it because the cheese sauce sat at the bottom. Nothing to brag about. The prime fries were just a lot of fries with a lot of cheese and no prime beef (okay a little prime beef). I thought the prime rib meat was good but there was practically none on the fries. I have seen pictures on yelp of this dish and talk about false advertising. The pictures had the meat on it that ours did not have. Basically, I paid $13 for slightly prime fries - not cool. The cheese curds were all stuck together making it a real mess. Overall not a great return after all of this time. ONE REAL POSITIVE NOTE: The ice cream was much better. I had a rose and a lavender ice cream. MMMM good. This was a real step up from last time. That is the only reason I give it 3 stars
(3)
Tiffany S.

My perpetual downtown conundrum. Which to weigh higher the bar or the food experience? Well the Hub has bar down well (which makes me think they should seriously consider expanding the bar area). The decor is adimly lit, intimate, brick and rope affair and provides great people watching. The bartenders are fun to talk with and the service is great. I wouldn't call it a group bar, but more meet your friend for a beer or date place. And what's better than finishing up a night with some gourmet ice cream with exoctic flavors? The food? It is all good comfort food, but not stellar. Their Mack and cheese is much proclaimed, and it is good due to the amundance of butter. The lobster roll is a good bet, it is reasonably priced and has a decent amount of lobster. The salads have the diversity of ingredients to keep it interesting.
(3)
Erich C.

Good food. Terrible service. We came in late (10-ish) on a Friday night to grab some food and a couple of beers. We were seated for literally almost 15 minutes. No one ever came and there were only like 2-3 other tables seated in the entire restaurant. My buddy and I left my wife at the table while we hit the bar for some drinks. The bartender at least was very quick to get us drinks. I ordered the HUB wings, which were really good I have to say. I couldn't finish them - lots of chicken on those bones and that's a good thing. My wife had the lobster roll - which was pretty forgettable. Instead of mayonnaise, they use butter & garlic. This is great for enjoying lobster by itself, but not on an untoasted bun. The fries were ok. Outside the bathroom, there was water all over the floor. Dirty. You'd think that since the servers aren't busy taking orders, they could clean up a bit. I don't get it. Overall, I'd come back to try other things but they have to improve their service - even to the late-night guests.
(2)
Nicole M.

We ordered the Caesar salad and salmon. The Caesar was okay but way too much garlic. The salmon was really good. The vegetables that we substituted for the forbidden rice were also good. The pesto was thin and the spinach looked good but was drowning in oil to the point I couldn't eat it, I wanted to gag. If it weren't for all the excess oil I would've given it a better rating. The ice cream was great.
(3)
Maya D.

Was excited to have ice cream tonight. However the demeanor of the clerk melted my excitement. Ice cream was delicious, service not so much. Hopefully her evening gets better, my evening did after a tasty cup of cookies and cream mixed with bourbon pecan pie!
(3)
Mark S.

I had the new Lobster roll sandwich. The roll was very tasty yet soft, huge amount lobster with flavorful dressing, and the manager checked to see how are meal and service was. Then she told us about the new menu and chef. Service was very good.
(4)
Katrina M.

I love hub. It's a cool space, good vibe. It reminds me of Atlanta or a bigger city. They have great drinks, great good and an ice cream counter. There is a small patio out back and a nice clean bathroom. I like this little block of Tucson, I wish more of Tucson was like this.
(4)
Joshua L.

There isn't really much to differentiate this restaurant from completely similar looking restaurants (ok, almost all restaurants) in the area. In fact, if it weren't for two glaring factors, one might completely confuse Thunder Canyon Brewery for Hub. 1. Hands down, magical pastrami exists here. I like to fill my pockets with it. 2. Hands down, Hub has the most pretentious, arrogant hostesses ever. And the rudeness is extremely consistent, almost as if there's a training video that must be watched during training. Yes, it has the overpriced "comfort foods:" that are oh so popular and completely over done these days. It's a tired concept, that it appears we will be stuck with for quite some time to go. For my money, time, parking etc., I'd rather hit Miss Saigon or Cafe Poca Cosa and leave the mac & cheese sheeples to enjoy the joyful hostesses.
(2)
Madelynn F.

Love this place! The food is good. I've had the several of their hamburgers and they were delicious. I tried the steak, but I was not impressed. They have the best ice cream! With a lot of varieties. it's a very laid-back environment and the staff is nice. It's downtown so the parking is not the best on weekends.
(4)
Chester H.

Their Mac n cheese is bomb!!!!! But a lot of their stuff is pretty pricy ( for a college student). Overall the food is excellent, service could be better, the place is clean:
(4)
Leanne M.

Great tater tots,no really, they are perfectly crispy and soft, buttery and salty, yer delicate, totally not being facetious. I;m a vegetarian and so is my man, but their salads and ice cream are awesome....I think I also had their veggie burger, also twas delicious. I am also a beer snob and they have a great craft brew selection. The ambiance is nice and the prices are moderate, giver er a try!
(4)
Samantha S.

HUB is a spectacular place to eat- whether you are on your own, with friends, or family. Make sure to finish your meal with their homemade ice cream- it's to die for!
(5)
Sarah S.

This is my go to spot for date night or a nice dinner with friends. I usually start with the Presidio (one the tequila drinks on the menu) and it is easily one of my favorite unique drinks here in Tucson. The prime fries as an appetizer are DIVINE and a must have every time I visit. I have tried a few things off the menu and have never been anything but happy about my food. The burgers and tots are a go-to favorite of mine, but you really can't go wrong with anything. Best of all, the delicious ice cream to finish off the meal! If you are looking for a great dinner here in Tucson that is reasonably priced, HUB is the way to go!
(5)
Stephiee L.

Cute place. People were nice but, it wasn't anything special. Very popular here in town but I don't feel the need to always go. They do have a really good selection of ice cream that's are unique. However it wasn't anything out of this world. I thought I would be more impressed cause it was the it place downtown.
(3)
Suzanne M.

If you're around the downtown area, I would definitely stop in The Hub for a bite. So many choices... The Mac n cheese was cheesy, creamy delicious. The prime rib sandwich with the grilled onions and cheese was spot on for its flavor. Must come back soon! Next time, the kids will think twice about not coming out with mom and dad on a Saturday afternoon!
(5)
Alexis G.

Disclaimer: this rating is motivated by a high bias to good ice cream. The food at the Hub is pretty good and it's a great place to hang out late with friends, but they have divine frozen dairy! The ice cream offerings are always changing, and they get creative with their flavors. They have some Ben and Jerry style concotions and craftier combos. My favorites are the Mexican wedding cookie, nutella and oatmeal cookie dough. Their ice cream counter serves late, and have been lured in for a scoop many a late night. The only thing that could make the ice cream better? Waffle cones as delicious and well-crafted as the ice cream.
(5)
Elyse P.

Love HUB! It's intimate, classy, and delicious. Does it get any better? I haven't had a full meal here yet, so I can't give five stars, but when i do get around to having dinner here, I have a feeling they won't disappoint. My first experience was the ice cream - oatmeal cookie dough. My favorite cookies are plain oatmeal, so I was pretty excited to see that on the menu board. It could not have been any more wonderful: creamy, rich, carmely, chewy perfection. Next was a late night visit and an order of prime fries - again ridiculously good. It's not a great place for large parties and the wait can be over an hour, but if those aren't a problem, HUB is a must-go and a great addition to downtown Tucson.
(4)
Dana A.

Ok I have been three times since relocating to Tucson and I would suggest that the Hub is the center of downtown Tucson's foodie scene. The ice cream is definitely a draw but the food is the real star here! Everything I have ordered so far was fresh, well prepared and actually hot when it hit the table. The service was really good with the majority of the staff rocking hipster styles and tats - my kinda place. Even the bar scene is decent although your back faces the door which is a bit of a miss in a town where people watching could be an Olympic sport. But the stiff drinks make up for it and the ice cream bar is only two steps away. If you are debating about which spot on Congress to hit on a Friday night, start here and you won't be disappointed.
(4)
Duncan J.

I'd give this place eight stars if I could, because there are eight letters in "ice cream," and their ice cream is mindblow-licious! In honor of the number eight, here's eight 8-word reasons why HUB is fantastamazing: Its creative decor rocks--whoa, bathroom mirrors, crazy! Cassie loved the beer float: caramel Guinness--yum! Every dish is a twist on American classics. C'mon, ice cream! Rotating flavors of creamy perfection. Really attentive staff with extensive menu knowledge? Check! Eating garlic lobster rolls for $15? Holy bargain! A great patio area out back? Party on! Man, creating 8-word sentences...harder than Cassie's heart!
(5)
Henry B.

I brought two friends from out of town to this establishment because of my previous experiences. The establishment wasn't empty. There were many booths open, but the hostess decides to seat is in the back where we couldn't be seen. The seats were disgusting and have been cut open. When we asked for another booth, the young waitress gave us this puzzled look and took us back to the front. This place is not worth your time and money.
(1)
Aishan S.

Chicken Pot Pie! That's really all I have to say. :D
(5)
Ron R.

I can't say enough good things about this place. We took the kids this time and they really enjoyed the food and the ice cream. My 4 year old is a picky mac eater and he really enjoyed it. Thumbs up again. I'll be back really soon.
(5)
Krisztina R.

Cool place to hang out, food is good and they have an ice cream bar too :)
(5)
Stephannie Q.

The Hub is one of my favorite restaurants in Tucson to grab lunch or to satisfy my late-night ice-cream craving. Aside from their perfectly cooked burgers and tasty cheese curd appetizer, they offer a wide variety of ice cream flavors. It is a great atmosphere and the employees are very friendly.
(5)
Jinyin N.

I love their ice cream and Mac' n 'cheese. I order the ginger flavor ice cream. It was super good. Very tasty. The environment was nice. I feel warm and welcome when I walk in. I pick to sit next to the window. It was nice to sit and look outside. The staff was super nice and helpful. I definitely come back with my friends.
(5)
William B.

I lost my Hub virginity at last. And I must say, I am pleased. I went with a friend and we had to wait- I think it was about 20-30 minutes. They actually call you on a cell phone if you want to wander around downtown. We were seated outside which was nice since it was much quieter. I did find it interesting they didn't ask if we had a preference for indoor or outdoor. The table was a bit rickety and it was dark and hard to see the menu (thank you for flashlight apps). We split an addictive plate of calamari ($11) and wonderful dipping sauce. I enjoyed my veggie burger ($9) quite a lot- the bun was soft and good to the last bite, and never dried out, and the real veggie burger portion was charred and delicious and had a roasted pepper. The side I had with it escapes my mind so it wasn't that memorable. My friend had the Vegchetta Sandwich $10). I'm going to quote her on it: "It was rather tasty but I felt they were a little stingy on the fillings. I would have liked to have seen a few more caramelized onions and a bit more goat cheese. But for a vegetarian option, I was pleased. The horseradish coleslaw was a bit of an acquired taste. Nice and fresh and crunchy with a nice vinegar tang, but not quite my cup of tea." One side note: the bathroom's had a long wait line, including the men's room. Seriously, one person per bathroom? In a busy place like that? So from my end, I give it a 3.. certainly worth trying again. I hear the ice cream is amazing but we were both very full.
(3)
Isabella J.

So, I said I'd give HUB another shot if the menu was updated, and for several months I've been following their updates on Face book, and alas, they've made menu changes. They've mostly kept my interest because they post pictures of their daily specials, which really do always appear delicious. Bravo camera! And I recently read a food related article on CNN, that stated "a picture never lies" but I'll have to disagree with that sentiment, and HUB is exactly why. Pictures that had me salivating dishes like Ahi Tuna, and Chicken Pasta and Crab Cakes led to my long awaited return. Nervous and excited (mostly nervous) to give HUB another try, my boyfriend and I treated our moms to lunch over the weekend. We also chose this spot for the variety of items on the menu. And this may be the problem - too many selections without enough attention to each. Based on the rating it's obvious that again I was underwhelmed. Decor and ambiance still earn this place that extra star and service was improved, but indifferent, so no additional stars in that department. And for lunch, you'd think that out of four entrees ordered, that at least one or two people would be raving about their meal. Sadly, that did not happen for us. We started with an order of the fried calamari. It was an average dish that heavily resembles the calamari at Wildflower and North (both Sam Fox concepts) in both presentation and style. Fried (super mini) rings of calamari tossed with greens and served with a roasted tomato sauce. I'm neutral on this one. For my entree I ordered the Roasted Corn and Avocado salad with baby arugula, heirloom tomato, pistachios, cotija cheese and chili-lime vinaigrette. I added grilled chicken. All salads are supposed to be served with ciabatta. First, the wrong salad came out, I think it was the Cobb. There was nothing roasted about the corn on this salad, the chicken was sadly on the dry side and the promised ciabatta was stale and cold (refrigerated cold). Oh, and it wasn't ciabatta. It was the bottom half to a sandwich roll. Did they run out of ciabatta? I felt confident that I would enjoy this salad, given that the menu description caught my eye right away. Really, the salad was flat in flavor and the description was somewhat misleading. Instead I filled up on my boyfriends tater tots and my moms french fries that came with her burger. On to the burger. My meowther ordered the cheese burger, which she kindly shared with me. Cold bread...again! Her bun was cold all the way through. Never toasted or heated. Perhaps just defrosted? Already annoyed by the cold non-ciabatta bread on my salad, which came out noticeably earlier than the rest of the entrees, I spoke up to server about my moms bun and ordered her another bun on the side...toasted. By that point, we all had our entrees: my boyfriend ordered the Pastrami sandwich and his mother ordered the lobster roll. I can't speak to the lobster roll, which didn't receive much enthusiasm from my BFs mother, but I did taste the pastrami sandwich. I can appreciate that they smoke their pastrami in house. It has a deep flavor, but I found it very fatty. I don't eat pastrami often, so I am not sure if that is to be expected. It's served on white toasted bread with swiss cheese. The tots and fries were the super stars at lunch. Sadly, this has always been my experience at the HUB. The prime fries are probably the best thing I've had here, but that's hardly a meal and certainly not a good enough reason to come back again for a meal. Maybe we ordered the wrong items? I don't like to give a 2 star rating, but with all the comfort food restaurants in Tucson, I really have had better.
(2)
Amanda B.

So, I have been back here a few times for lunch and dinner. Overall, service has definitely gotten better. The food can sometimes be hit or miss. Like someone else mentioned, maybe it depends on who is in the back. Some of the highlights from my lunches are the mac and cheese, the roasted corn and avocado salad, and the turkey BLT. From dinner, the cheese board and the cajun linguine (split it, it is a lot of food for one person). Then there is the ice cream. It is all good, I am sucker for the ones with bourbon. I definitely recommend the ice cream.
(4)
John M.

Everyone raves about the Mac n cheese and tater tots here. I was not impressed with either. The Mac n cheese was uneventful, a box of velveeta has more taste, and the tater tots tasted exactly like the frozen ones you buy at the store. Ice cream was good but severely overpriced.
(3)
Jen D.

You name it they have it on tap. It is going to take me months to try all of their beers on tap. There are a couple of booths that are perfect for people watching. The staff is pleasant and leave you wanting to come back for more.
(5)
N. P.

This is one of my absolute favorite places to eat at in Tucson. I have probably been here 5 or 6 times and it does not disappoint. I have dietary restrictions and Hub was very helpful when I asked about certain dishes on the menu. To be honest, I have only had one item on the menu because I like it so much. I always get the Veggie Burger on the GF bun and the side salad. I think the burger is only about $10 which is a great deal for how good it is. Other than the food, they have fantastic drinks too. My two favorite cocktails areThe Presidio and El Viejo. I even came here for my birthday dinner last year and brought about 20 people with me. I made sure to call ahead and they were very accommodating for the whole group. One piece of advice though is if you are interested in the GF roll, call ahead and make sure they have it in. The one time I did not call ahead and ask, they did not have any left.
(5)
Robert M.

Very good unique meals. A bit pricey.
(4)
Sylvia M.

Best decision ever!!!! We didn't know where we could get really delicious food at 11pm on a Wednesday.... Good thing we chose the hub! Delicious and a full menu to chose from during late night?? Whaaaaaaaat!!! We had the bacon cheeseburger. Delicious. I had a moose drool. Delicious! And the oatmeal cookie ice cream. Delicious!!!!! Service was excellent even though we were the last table. Nate was an excellent server.
(5)
Jacob R.

I've been to the HUB only on busy Friday or Saturday nights, and the service stays pretty consistent. Our first waiter was the absolute best, and was able to easily explain to us everything on the menu and what was gluten and dairy free. He even went so far as to give us recommendations to other local eateries hat had gluten free choices. His mom had issues with gluten, so he was well versed. The beer selection was great, and I was able to find a tasty IPA on draft that became my beer of choice. The steak I ordered came fairly quickly and the flavor was great. The only downside to this menu item was the sides seemed small in comparison to what you pay. It all tasted great, but it didn't fill me up as I had hoped. I just ended up ordering more beer. Overall, this place is great for meeting up with people downtown. Sit on the back patio if you can to avoid all the ambient noise, and actually have conversation without raising your voice.
(4)
Jay S.

First and foremost, the service is over the top. Won't get into my extenuating circumstance the two times I was here, but every time it was met with "No problem, sir, we'll figure it out". They accommodated my 3, 5, and 7 years olds with fast, delicious food and pumped my wife and I with great beer and wine. Great atmosphere in both the dining room and in the bar. If you're looking for a ton of great craft beer, high quality food and great service, give HUB a shot.
(5)
Sam B.

I love this place. Hand made ice cream (birthday flavor is my personal favorite. My husband likes the blueberry malt flavor). You have to get the prime rib fries. Not sure what kind of crack the chefs put in the cheese but it is divine.
(5)
Amanda P.

Great place, great food, and great atmosphere. The bartenders are hunky as well.
(5)
Larissa L.

I go just for the ice cream and end up sitting in the romantic semi-darkness of an evening at the Hub with my husband. Needless to say it leads to great conversation, complete contentment, and me thinking of when I can go back!
(4)
Ari A.

delicious lobster mac and cheese as well as ice cream!
(5)
Andrea H.

A group of us met at the Hub in the afternoon. The service was fine, if a bit slow, since the place had not yet filled up for happy hour. Our food arrived after a bit, however, the hot items were not up to temperature, and it just didn't seem like the chef or cook really took the time to make the plates presentable. The menu is pretty typical bar food, which can be a challenge, so it seems logical to me that a restaurant would want to go that extra step to serve hot, fresh, appetizing items. Of course, if you are going to happy hour to drink, this food issue isn't a problem. :-)
(2)
Rebecca C.

Big fan! Best of all worlds... Lunch with the kids... Dinner on date night, late night drinks and/or dessert. I have never been disappointed in anything I ordered. My ten year old loses his mind for the bacon mac'n'cheese. We have to bribe him with ice cream to order it off the kids menu because the $9 adult portion. The staff is super friendly, accommodating, and patient with the kids. I absolutely love the hip, modern, yet old school and comfy decor. I haven't ordered "adult ice cream" yet but I plan to. This place isn't perfect. It's a bit pricey and the food while great, isn't the best (although hubby's chicken pot pie looked beyond delicious). I'm not conplaning, not even close. My family and I will continue to frequent this local gem!
(4)
Lallu T.

Loved the interior, had the curried vegetables, they were good. Not exceptional but pretty good. The ice cream is what earned the 4 stars. Had the Mexican wedding cookie and it was great.
(4)
Marin J.

Nooo! No more sundaes!! My boyfriend and I make it a ritual to grab a sundae here whenever I visit him in Arizona but we were told they don't serve them anymore last night. The staff is really friendly. They're pretty patient even if you ask for 10 different samples of ice cream. I'm only knocking off stars for the food and the lack of sundaes. The food isn't that great here. I got some pulled pork sandwich I think with tater tots and there wasn't much flavor in any of them. The tots were pretty oily and unsalted and the meat was forgettable.
(3)
Rebecca O.

Ate at the hub for my anniversary. Food was absolutely great and the ice cream and sorbet delish. Highly recommend!
(5)
Patt R.

Ive never had anything here that I didnt thoroughly enjoy! Ive had various salads here at least 5 times, always surprisingly delicious. I have also picked up food a dozen times for a large group of people working late. The other night I has the mussels with a gewertztraminer... excellent! They get very crowed right when you think they might, but there are a surprising number of seats indoors, outdoors, and at the bar. And you can always get in line for the ice cream which I hear is to die for (I cant eat milk myself). The only negative experience I have had at all, was when picking up large to-go orders, often one item has needed to be remade as it was not the right thing so check your bags before you head out, especially if you made any special requests. But honestly, I cant wait to go back. And I have left the best for last... Quality food open EVERY NIGHT until midnight, right here in Tucson!!!
(5)
Dennis B.

The Hub is a very nice restaurant. Great environment and good music. The food was very delicious and there is a great selection of ice cream.
(4)
Matt K.

Best sandwiches downtown. Good staff. Great ice cream. Try the tater tots.
(4)
Yolanda C.

The atmosphere is great but the food does not meet up to the expectation of a place that has a great layout. The food tastes like over-priced bar food.
(2)
Kimmy N.

I think this place is OK. But do have pretty good Mac and Cheese and ice cream but it's pain in the butt to fine a parking in downtown, tho.
(3)
Catherine L.

If you are looking for modern American food with a twist, I highly recommend Hub for your fix. With homemade ice cream and the most amazing mac and cheese I have ever tried, Hub is a must for Tucson locals and visitors combined. The service is fast and the restaurant is very visually appealing. I have visited for brunch, lunch, and dinner and have never been disappointed. Definitely worth a try!
(5)
Nick B.

This place is always a solid pick. The architecture and downtown location of this restaurant are great, along with the extensive craft beer list and well made comfort food entrees. When in doubt, you can never go wrong with the Hub!
(5)
Karen J.

This review is based on their ice cream service alone, as I did not dine here. I came here with a group of friends to enjoys some ice cream as we had dinner elsewhere. As I walked in I noticed that it was pretty busy for a Tuesday, Summer night. Not a bad thing in my book. There was a chalkboard listing all of their unique flavors. I was extremely excited and overwhelmed and I honestly had no idea what flavor to get. The girl working the counter was really nice and gave me a lot of samples. The line started to get long so I finally had to decide, and I went with a cornbread and honey flavor. TO DIE FOR. It was so delicious I am counting the days until I can go back and get some more. MMMMmmmmmmmm.....
(5)
Darren T.

Went after a concert and waited at a bar table for 20 minutes with no interaction...there were 5 staff members socializing at the host stand 10 feet away that welcomed us with no follow-up. We left without speaking to a soul and the same gang of 5 said thanked us for stopping in...really??!!
(2)
Sandy C.

Stopped here for a late lunch after touring Biosphere 2. We were starving by the time we arrived and were greeted by excellent service and food. HUGE portions, creative menu, and excellent ice cream. I had the prime fries, my son the fish and chips, and my hubby a sandwich. My only complaint is that they don't offer milkshakes given that they have a small ice creamery right in restaurant. I know my son was really disappointed.
(4)
Christina K.

This review is for the ice cream only. It's delicious! We got as many samples as we wanted. I think I got a churro or Mexican wedding cake flavored ice cream and something else. It's a posh, but chill space, at least in the afternoon.
(4)
Jenny Y.

This is a great place for classic comfort food, from hamburgers to chicken pot pie, to home-made ice cream. My favorite flavors of ice cream are the Mexican Wedding Cookie and the Chai Latte. I heard that the ice cream is actually made with apple sauce instead of egg whites, which makes it a little bit healthier. The ambience in the restaurant is classy, and customers range from families to young professionals. I've never been impressed with the service though, because the waiters seem to be either confused or lost. This one time, I asked the waiter to have the bartender make me a drink that was like an orange creamsicle. He came back and told me that the bartender couldn't make the drink. Five minutes later, he brought a beverage to my table. Confused, I sipped on it, and was pleasantly surprised that it tasted like the orange creamsicle drink that I had requested. If you want to stop by for ice cream or a cocktail, this is the place to go. But if you want to have a big group dinner, just don't do it. I'll keep coming back here though, just because I love the unique flavors of ice cream, and the location is great, next to all the bars.
(3)
Cynthia P.

Loved it here! We were visiting from Seattle and this place made us feel like we were in one of the great chef owned restaurants from home. Beautiful decor, great service, great cocktails and food. We loved it. As for the reviews that say it's expensive- come to Seattle and I'll show you expensive! This place is reasonably priced for sure.
(5)
Giovanna D.

Great food,ice cream and service. Tried the lobster roll sandwich this time and it was out of sight. Anytime I am downtown , this is my favorite place for lunch
(4)
Rebecca F.

Too expensive for the amount of food served. My love and I wanted to try somewhere new for lunch/brunch and wanted a place with a patio to enjoy the beautiful weather. The three stars are for the great patio and good service. I ordered the Hub fries, side salad and my love got the pastrami sandwich and a side salad. The prime rib on the fries was excellent and made the dish. The pastrami sandwich my love ordered was way off on the meat to bread ratio and should have had a lot more pastrami for the $11 price. The $5 side salad were good but, as i repeat myself again, little small for the price. We probably won't go back. I don't mind paying high prices but I like it to be a good value.
(3)
William N.

Great food and even better ice cream!
(5)
Melissa T.

The food was great and the ambiance is fun. Made for a fun date night out with my man. We did not get any ice cream but dinner and drinks were wonderful.
(4)
Melissa H.

A great spot for a ladies night reunion. Service was patient and flexible with a large group and everyone was satisfied with their meal. I can't honestly remember what I ordered here for my entree. However, I will remember the joy of tasting many delicious ice cream options, selecting my favorite two and blissfully eating a 2 scoop cup for dessert.
(4)
Sarah R.

I visited Tucson for a couple weeks, and I heard this place was a place to go. I went for lunch with 4 other people and it was delicious. The restaurant wasn't very full, which surprised me. The inside was beautiful with upside down lamps and exposed brick. The waiter was very attentive and accommodating. I got the veggie burger with tator tots and it was awesome. After lunch we got ice cream, and it was a hit. Amazing! I ate the strawberry one, and the 4 ounce was plenty. Overall, it was a great place for a quick and quality lunch. Definitely recommend!
(5)
Uri P.

Great ice cream, but the lobster roll is dry, overcooked, and fishy. Not worth the wait for food.
(2)
Cheryl M.

Honestly I'm struggling trying to decide what to write about the HUB. It's everything I've ever taught myself to stay away from! Ya know I don't keep this girlish figure for no reason! I've actually worked really hard to change the way I cook because I LOVE comfort food so much! Well now I know where to run to when I need my comfort food fix!! Creamy, cheesy, melt-in-your mouth Mac-n-Cheese! Flaky, crusty, yummy Chicken Pot Pie! Updated Tuna Casserole with Seared Ahi Tuna! Pastrami, Corned Beef, Beef Dip, Patty Melt, Chili Fries, Dogs AND MORE!! This place is comfort food heaven! I ended up getting the chicken pot pie, much to my dismay. But WOW! Was that thing amazing! It had crispy crust throughout. No sogginess to be found. The top was beautifully browned and flaky, and the inside? The inside was creamy beyond belief. A great mixture of chicken and vegetables. I was very impressed but knew I was going to pay the price!! I would highly suggest eating your meals here for lunch and not dinner, that way you have time to digest it before bed! Unlike the 50 people crushed inside on the hour and a half wait list, we got right in thanks to Yelp!! You can now make reservations online and it worked like a charm! We were seated immediately, served right away and our server was spectacular. I have to say the only bummer is the amount of people shoved into this place. Obviously the word has gotten around because there isn't a place to stand or sit anywhere, which is great for the HUB but not so great for a couple trying to have a nice meal together. The seating is very close together and the atmosphere is very loud and busy. However it wouldn't stop me from coming back!
(4)
Johnny W.

Our first time at the Hub. We went after reading great reviews--- Our Ice Cream was just great ( albeit a little high dollar) and the tator tots were crispy and good. That is where it stopped-- I had the burger-- the meat was mediocre and patty seemed pre-made-- Ordered it medium got it hard well. The bun was day old at best, the lettuce leaf on the plate was droopy and old as was the slice of onion -- My wife's chicken salad sandwich was no better -- dry, no cranberry or anything else to spice it up-- plain bread toasted dry--- however the French fries were good--- I have to say Whataburger would have been better-- f
(3)
Eric K.

Great appetizers and of course some of the best ice cream in tucson!
(5)
Carol K.

We just finished our tour of the Titan Missile Museum and are hungry! We head downtown Tucson, ready to eat. The Parking is difficult to get to, there is construction and roads are closed, detours everywhere. We finally find parking behind the building but walk around to the front to enter. There is a bar side, with a massive long bar and some tables. Then on the other side, the restaurant with tables and booths, for late afternoon, it's almost empty. My husband had read about some smothered fries, the prime fries, covered with prime rib and cheese sauce. It's a must try and we order one more app, the glory, fresh cheddar cheese curds, really crispy, with dipping sauce. I also try the HUB burger, it's covered with pastrami, cheese and cole slaw. It's a tasty burger. It comes with tater-tots. Overall, everything was really good. I hardly had room to try their custom ice creams, but somehow, I found it! I had to try the white chocolate raspberry. It was so creamy! Good food, great service, and wonderful ice creams!
(5)
Craig S.

Drove to Tucson for a 2:00pm wedding. We had intended on eating at the hotel where the wedding was going to take place. We got there at noon and the wait was 1.5 hours. Time to change plans is we was going to have a lunch. Asked a couple of what looked like U of A students where was a good place to eat close. They pointed us down the street and said there was several places in that direction. The HUB was the first place we came to so we went in. The place was busy but we were seated almost immediately. The place was what I would call trendy. It looked like it was in it's early years a small warehouse. Concert floors, old brick walls held together with old rusty bolts. I was on a low carb kick that day so I got a hamburger with no bun with a small salad. My wife got the ice cream. I forget what kind. The waiter had no problem substituting the fries for a salad or the hamburger without a bun. The hamburger was juicy and taste. Maybe the best I have had is some time. My wife liked the ice cream she ordered. This is a place I would eat again if I was close. There was many small shops in the area that would of been fun to go into and many other small restaurants. Makes me wish there were more places in the Peoria area where we live to eat. I am sure there some I just have not found them. Any how everyone. Have a Great time eating out.
(4)
E M.

Great Food! I had a Pastrami Reuben with tater tots and it was AMAZING!! I couldn't believe how delicious and savory it was. The pastrami was tender and perfect. The tater tots were golden, crispy and not greasy. I was stuffed but still had some room for rich and creamy ice cream, so I had Bourbon Almond Brittle. Everything was just perfect
(5)
Hannah G.

Hallelujah for places like Hub, that even when it's crowded, there's usually a seat at the bar, and if not, you can drink while you wait. Forget the wine you liked? Of course you can taste and see which one it was. In a real glass. And yes, not only can you order right up to the consistent (I do love consistency in my dining experience...) midnight deadline, but yes, you can also order that thing that's not actually on the menu but that you know we have because you asked if we could do it, and we can, because we want you to come here and spend money and eat food and drink wine and bring friends. Yay! See you next time, Hub
(4)
Celina R.

I've been avoiding this, but it's been bothering me so much I have to get it off my chest. I was there on a Tuesday. It wasn't busy or crowded. Aside from another family, we were the only customers in the bar. My friend and I sat at a booth. We ordered the same drink, a grapefruit flavored prosecco concoction. We took one sip and both realized we had made a terrible mistake. This drink was so bad. We left it there in the table and decided we just couldn't finish them. The bartender brought out the prime fries we ordered. In the process he spilled my entire glass of water all over me. It was invigorating and I honestly didn't mind. That evening was so hot, he was doing me a favor. I just smiled and dried myself off and told him it was no problem. The prime fries were very good by the way. When we finished we wanted to ask for the check. But we couldn't get the bartender's attention because he was busy speaking to two of his friends at the bar. We waited 20 minutes for him to wrap up his conversation. I tried to wave at him politely, but he never glanced over. He finally brought us the check. He ignored the two full drinks left on the table, and to my dismay charged us full price for everything. I know that sounds terrible on my part, but I never expect to get out of paying for things in these situations, even when the waiters spill things on you. And in the rare instances that I haven't immediately inhaled something, waiters usually ask me if there's a problem or if I want something else. Even when I'm lying, I say "no I love it, thank you for asking." Especially when liquor is involved. I've never not finished a drink. I hate wasting good alcohol, but I just couldn't get this one down. The fact that he saw we had two full drinks left on the table at the end of the meal, and didn't ask what was up, just rubbed me the wrong way. If he had even pretended to care, I would've gladly paid for them, never given it a second thought, and I wouldn't be writing this long winded review. I'm really bummed about my experience there. I always brag about Tucson, and the amazing restaurants, and the excellent service. But this experience made me sad and angry, it wasn't like being in a restaurant in my awesome hometown. It didn't feel like Tucson. The bad service wasn't just at the bar, most of the staff never smile, and always look like the customers are bothering them. I wonder if the managers tell them to look constantly annoyed. I didn't feel welcome and I didn't feel like my patronage was appreciated. Tucson is sincere, if nothing else. And this place doesn't feel very Tucson to me.
(1)
Marina M.

The Hub's interiors are gorgeous. Tall ceiling, moody lighting, the works. It doesn't hurt that they hit the jackpot with such a great location. However, in my opinion, the food fell flat. As in faceplant flat. Throughout my one visit, I tried three items: Chicken wings, grilled cheese, and a sandwich that proved unmemorable. The wings were just okay. The grilled cheese, which I was so excited about, was not good. How can so much cheese be so unappetizing? A grilled cheese with Kraft singles would not be as bland. The sandwich, I believe corned beef, was bland as well. I don't feel so bad about the bad review considering that this place is so popular and not likely to lose any business soon. I probably won't be back though.
(2)
Drla V.

Ehhhh. I'm iffy about this place. The ambiance is nice, but that's about it. Ice cream is OK - nothing to write home about. Their food is just average as well. Stay away from the Lobster Roll. That was pretty nasty, even by Tucson's seafood standards.
(3)
Rebecca M.

The fries are amazing!!!! You know that a restaurant is good when the leftovers still taste amazing the next day. I recommend the Turkey BLT, the bread is toasted just right so it's warm and a little browned but not crumbly. The turkey was juicy and the bacon was thick and in the perfect middle between chewy and crunchy. The service was pretty good, our waiter came by our several time to check on our drinks and brought me a to-go box without me having to ask. The food also arrived fairly quick, and the restaurant was pretty busy, though not as busy as it gets I imagine. I absolutely the love the interior, with the exposed brick walls and lamps hanging upside down from the ceiling and white leather booths (though it may be fake leather). It's definitely a cool place and really different from a lot of restaurants in town. Onto the ice cream. I like weird flavors and there is a really good variety of interesting things to try like Thai coconut, blueberry coconut, s'mores, and Mexican wedding cookie which is what I got. I do think that the ice cream is over priced for what you get. For the smallest size which is a 4 oz it was about 4 dollars, at least the 5 dollar small at coldstone you get a good amount. Aside from the ice cream everything else was a fair price.
(4)
Christopher Q.

The food is amazing! Great taste and really good ice cream service can be a little slow (but nice) at times depending where you sit.
(4)
OMARA G.

Update to the HUB: I gotta say I'm really am glad this place exists in Tucson, they've won me over as one of my favorite places to dine and unwind. Since my first review I can't even tell you how many times I've stopped in or brought visitors from out of town to enjoy the food and atmosphere. The staff has been friendly and professional. The updated food selections on the dinner menu are delicious one in particular that I thoroughly enjoyed was the Shrimp & Grits, yummy! Prime fries are perfect for sharing on a late night nosh! Ice cream available at 1am is sheer genuis!
(4)
Allison M.

Ive been here a hand full of times and the service is truly destroying this place.
(2)
Peg P.

I found myself downtown today and wondering what new place I could try. My fellow Yelpers came through once again with The Hub. I have driven by this place "millions" of times and honestly never noticed it. Now, it's on my favorites list. A very cool place with good energy and good food. I had the delicious veggie potpie and I mean to tell you, it was wonderful. Hot through and through and loaded with veggies. It did not disappoint. My partner had the Farmer's Pick salad and loved it. We will definitely be returning and often, bringing along friends.
(4)
Mark S.

I found myself scratching my head after leaving Hub. The vibe is cool and the place is hopping, but some of the food left me asking: Incredibly weird or creative genius? Add in the uneven service - hence the head-scratching. Drinks: My wife ordered the Together Again, which was supposed to be Vodka, Sassafras Liqueur and Cream. Turns out they were out of the Sassafras liqueur and she had to settle for a Cosmo. I ordered a Gin martini - extra dry. OK, so extra dry does not mean a whole shot of Vermouth, which is what I got the first time. I took one drink and had to send it back. Wife said her Cosmo was "fine". Appetizer: We ordered the Antipasta Skewers - Two skewers of Pastrami, Green Olives, Red Peppers and Mozzarella atop greens drizzled with Thousand Island Dressing. First off; I swear that we got our appetizer less than a minute after we ordered it. Hmm... do you think it's premade? As a matter of fact, because of the drink snafu, we got it before our drinks. Now comes the incredibly weird/creative genius debate: The chunks of pastrami were the size of building blocks. Not kidding, they were about two inch cubes and, on top of that, ice cold. Because they are cold, they are not easy to get off the skewers and I almost end up flinging the thing. It takes some work but we end up getting through about half. Entrees: I see porchetta on the menu. First thought: Isn't porchetta an Italian sports car? Nope, it's a succulent roasted pork sandwich with crunchy bits of pork skin... yes please. Wife orders the ribeye and fries. The first bite of my sandwich I wonder,"Where has this been all my life?" As I get more into it, and the sandwich cools down it becomes dry. So dry in fact, I took a bite and was afraid I could not swallow it and had to take a drink of water so I wouldn't choke. The bits of crunchy pork skin were kind of hard to get through and had a texture I am at a loss to describe. My wife's ribeye suffered from lack of seasoning. It seemed they depended on getting all the flavor from the accompanying bordelaise sauce, which was quickly soaked up by the fries. She had to ask for more sauce. Some salt and pepper on the steak would have done wonders. Ice Cream: Wife had the Red Velvet and I had the Salted Caramel, because I have heard so much about it. Consensus: both were really good. Good enough that it may be worth a return trip just for the ice cream. Service: I mentioned the drink issue, but those were rectified. When our entrees were brought to the table, our appetizer plates are not cleared. We did not finish the appetizer, but were not even asked if the plates should be cleared. Also, when the bill came they charged us for my wife's original drink request (which she did not receive) AND her Cosmo. We had to bring it to the attention of someone because we could not gather our server. So the whole experience was pretty uneven: see the incredibty weird/creative genius remark. We have vowed to make it downtown more often, so hopefully we can make it back soon and try some other things on the menu... and get some more ice cream.
(3)
Julie A.

This is my favorite place to visit and eat when I get stuck in Tucson! Great fresh food, Ice Cream, and great service. This place is friendly to kids, but some of the patrons don't seem to be. Calamari- delicious Mac n cheese - Yum! Roasted corn and avocado salad - Amazing came back for it again! Ribeye and French fries- Double Yum Enjoy!
(5)
Kim A.

Yes. One of my favorite restaurants! Really good food and so is the service!
(5)
Todd S.

We don't get downtown a lot but when we do we always stop at the hub for some ice cream before we head back home. Lots of great flavors to choose from. Don't be shy to try several flavors and don't be afraid to take some home it melts quick so you got to eat it fast.
(4)
Breanna P.

Last minute my husband and I were able to find a sitter for Valentine's day. Which was nice . We had no reservations and knew it would be busy. Also the U of A basketball game was on so we needed a place to have that as well. We decided to walk congress just to see if there was anything exciting and we came across this place. I am so happy we did! We sat at the bar with no wait. The game was on as well. The bartenders were super helpful and made great drinks. Our food was fast and delicious. For being a busy night they were on their A game. I will be back for sure.This place hands down has the best service I have seen.
(5)
Dan K.

Waffles & Corn Beef Hash So let's clear the air, you probably won't like the prices--not because the foods not worth it--just in the market, there are restaurants doing a pretty decent job for less money--but not the same quality. Brunch--we went here for the new Sunday Brunch this morning--saw the pineapple infused waffle on a FB posting and knew that I needed to stop over. Well--it was just as advertised--best waffle in Tucson--had fresh pineapple in it with carmel syrup, whipped cream and bacon--nirvana. My only slight criticism is that the bacon could be thicker but that's it. Now my daughter ordered the corn beef hash--giant cubes of corn beef, potatos, leeks and even artichoke hearts. I'm a corn beef hash addict and this was easily the best I've ever had. Moving on to my wife's biscuits and gravy--again, traveled the entire country--great flavor, great biscuits, sausage, etc. Finally, we tried a side of hub potato hash--ok--you had me at potato hash--but again--exceptional. I'm not sure about the future of best breakfast in Tucson belonging to Ghinni's--I think there's a new leader in town and its the Hub.
(5)
Eliot E.

What a disappointment. If I were to judge the place by just the decor and ambiance, I would rate it five stars. I'm no chef, but I can make better meals with simple ingredients bought from Safeway using coupons. The food wasn't bad, but if I want a bland uninteresting meal I'd be better off going to Denny's and saving more than a few bucks. On a positive note, the service was good, especially for being a busy Friday night. Honestly, HUB is another perfect example of style over substance. If you're easily impressed, you will love it.
(2)
Gen Y.

the food is okay, but not enough food per serving. I mean, not even considering the price your paying, just simply not enough. The ice cream is pretty nice though, and comes in cones, which is really sweet.
(3)
Marina B.

Drinks are the bomb! Our server Kiva was amazing and super attentive, love her! Will be back real soon.
(5)
Syd T.

the mac and cheese, cheeseburger, and tots are delicious! If you still have enough room after your meal I would suggest getting their homemade ice cream! the s'mores flavor is my favorite!
(4)
Kate L.

Feeling daring on a recent lunchtime stroll through downtown, I popped into the Hub. Only open six weeks, I hadn't heard anything good or bad about the place but it's trendy exterior and sharp interior pulled me right in. You have two choices, sit down at a table for a meal or walk up to the counter for just some ice cream. I chose to do the latter, having already had lunch. The host was generous in her samples, and I decided to be adventurous... Bacon ice cream? Why not? It was not my favorite flavor, but I was glad I tried it. The sample of the salted caramel was delicious, but I settled on the mint cookie ice cream which was wonderful. The host informed me that all their ice cream is homemade, making the $2.75 pricetag for my single scoop seem reasonable. I think I will be back again, and this time go for lunch as well! UPDATE: I have since been back to the HUB several times, and every time I am more and more impressed. First off, the owner of the restaurant sent me an email to thank me for my review. The fact that the owners take the time to read the reviews of the customers, and care about the feedback, says a lot about this place. One visit, I happened to make small talk with a woman standing near the ice cream counter who had a baby who looked to be about the age of my son (turns out they share the same birthday!). Also turns out, she's one of the owners. She recognized me from my Yelp picture and asked if I was Kate L., having just read the review. Again, goes back to caring about their product and what folks having to say about their establishment. As a result of this, I'm changing my review from 4 stars to 5! Thanks HUB for adding a great spot to Downtown Tucson. I've heard great reviews about their food, a friend recently recommended their Chicken Pot Pie! I'm going to be heading over there for lunch today... if you see me, say hi!
(5)
Scott F.

We had lunch here the other weekend based off a recommendation from a friend. We ordered a few sandwiches and drinks. The food was pretty good. I had the Vegchetta with coleslaw. There were no issues with the taste or service. My buddy had a bloody mary with a strange beef jerky looking thing on it. Odd but interesting. He got the chipotlet vodka in it which I don't think he liked. They processed our separate checks without any issue. I would go back again the next time I'm in the area and then try their ice cream.
(3)
Nazari C.

Nice atmosphere!
(4)
Lindsay S.

Not the worst restaurant in the world, pretty hip interior, but jesus the food is just not that good. I dined here alone for a moment until my friends arrived, tried to joke about it with the overly polite busman to no avail, ordered a margarita out of fear, which was $6, came in a tiny glass, and was not special enough to mention. I ate the lobster roll for food, and it was a lot of bread. I really liked the hostess's dress. After a while this guy wearing a golf uniform came by and bussed our table, not sure if he worked there or not. I got a little drunk at lunch and none of the staff seemed to mind. We were seated adjacent next to a group of older well-dressed news anchor-looking women, which I think is the crowd the hub caters to. They had a billboard once, which some readers may have seen, on the side of a well-traveled road. Hub is also a word describing something to do with connecting to the internet, like router, so that would also be a good name for a restaurant.
(2)
Tuyen C.

Popular downtown hang out that's been in business for a few years now. Mostly, the food is about 3 - 3.5 star quality. I am rating this place as a 4-star because of its location and their unique menu selection. Worthy of mentioning is their Vegchetta sandwich and the Salmon dinner. On one occasion, my friend had the Chicken Pot Pie and the crust tasted like it was freshly made from scratch (fluffy, crispy). Prices are reasonable as well. They are known for their ice cream, but I don't have a sweet tooth so you'll have to read someone else's review for that. But if good, natural ingredients are used, there is not much one can do to mess up ice cream. Besides the main dining room, they also have a few tables in the back patio which would be perfect almost year round in Tucson. Adjoining the dining room is the bar where you can have a drink or an entire dinner served there, if you wish. A wait for a table is almost guaranteed during the good weather months in Tucson - you've been forewarned.
(4)
Zach W.

The hub is helping bring Tucson downtown back to life by supplying delicious entrees, a great bar experience , and premium ice cream selections. The food so far.... Delicious . I personally love the pot pie. You can even make it a lobster or pork pot pie ! Wadddup! They have some amazing local and non local brews on tap. You'll definitely find a tasty brewski from the 15 or so they offer on draft. I've eaten the ice cream once. And it was amazing . I think it was birthday cake ? ... Yeah , it was bomb town. Get over there and check it out ! Once you're done you'll be in lovely tucson downtown, so go grab another drink somewhere and enjoy !
(5)
Chris R.

delish delish delish
(4)
Kelly R.

I really like the atmosphere and Happy Hour specials at the Hub. I also like that it is an ice creamery as well. If my rating was based on these alone, it would probably get a 5. However, the food seems to be hit or miss. The prime dip, fries, and tots are pretty good but stay away from the seafood! I realize we are in Tucson, but that is no excuse (I've made dishes with frozen seafood at home that were much better). The crab cakes come with crunchy vegetables and thats the only thing that makes them acceptable. The lobster roll was a downright DISGRACE! It was tough, dry, and had absolutely no flavor (even though it's described as being sautÃ©ed lobster with butter, garlic, and herbs). I was with a group of 7 on a saturday night and didn't want to change it out for something else because we already waited quite a while for our food (not complaining about the wait, just didn't want to wait that much longer). I pawned it off on my boyfriend and he ate what he could of it. I've heard good things about the mac and cheese and pot pie. Guess I will stick to these next time, but I don't plan on returning anytime soon with all of the other quality restaurants downtown. UPDATE: after looking through some pictures on here, I see a lobster roll that seems to have both butter and herbs on it. Looked NOTHING like mine. Another person in my party ordered it as well and neither looked like the picture on here. I really wish I had said something to the server now.
(3)
Mala H.

Only had the ice cream. Wish they had a few more adventurous flavors. I had Salty Caramel and Mexican wedding in the smallest size. Plenty for an after dinner treat and both were delicious. My friend had the Whiskey Almond flavor, it definitely tasted like whiskey. A little too strong a flavor, the chocolate was also good.
(3)
Lindsey P.

Honestly, I just go for the ice cream. I've never really had great service here but ehh, what can you do? It's always packed... with fancy hipsters. Is that a thing? Anyway. Ice cream is unique & delicious. Salted caramel is always a winner but this time I went with S'mores... sugar overload. I really love the decor inside but since it was so full, we sat on the back patio which is basically a group of tables facing a parking lot. Oh well. So... in closing... ice cream.
(3)
Claire H.

So I don't know about the food beyond the ice cream, but with a scoop like salted caramel that hits the opioid pathway of sugar, salt and fat, why bother eating anything else?
(5)
Brian L.

I really wanted to like this place, I've been a total of 3 times and the food has always been subpar. My girlfriend loved the lobster roll and that's why we went back. The lobster roll was on a bun half the size which was disappointing to the girlfriend. The pastrami sandwich I got was terrible! It was cold, I asked for mustard on it and they gave me a side. The "rye bread" resembled cheap grocery store bread and the pastrami tasted cheap also. For $11 I would have rather eaten Eegees! My girl complained to the manager and he did nothing but offer us a scoop of ice cream.... which you can get just by checking in here on Yelp... 1 cocktail, 1 beer and 2 sandwiches =$50...we will never go back...
(1)
Thomas D.

I was a little surprised at the sub-par service we received at the HUB. It was about 6PM when myself and my two guests from GA arrived for dinner. Our server seemed preoccupied. We had the feeling that at that time, we were more of an inconvenience. The Mac and cheese we ordered was really good, but when you have to flag down a different server for drink refills or boxes, that can be a little taxing. Perhaps it was an off night, but I'll be thinking twice before I bring out of town guests back to the HUB, especially with as much praise I talked about the HUB before we got there, I was frankly embarrassed.
(2)
Jenni L.

The HUB is definitely a great find in Tucson. Downtown on Congress this little place has a big flavor. I had the Lobster roll and it was just amazing. It was warm and the bun was too, although it was dressed proper it wasn't soggy and the fries were terrific. I also enjoy their inventive cocktails. The "Old Pueblo" will knock your socks off, it's very strong so be warned. Also, make sure you also check out the ice cream, it's kind of what they're known for, you can get anything from traditional chocolate to Mexican Wedding cookie flavored ice creams.
(4)
Bethany G.

They're ice cream and service is always delicious! You really can't go wrong with anything on the menu either. I only took one star away because I think the prices are a little high for the portion size.
(4)
Lauren K.

I finally decided to try the HUB tonight for dinner. We got there around 5:15pm, and though most of the tables were empty, they said they were all reserved and we had to sit at the bar. Ok, that's fine, I suppose. So we find a bar seat easily enough, and order some sodas. The menu had a few items that looked good. We tried the Mac and Cheese for an appetizer. While it wasn't amazing, it was very good. The cream sauce was perfectly creamy and tasty, and the mild cheddar on the top was a good addition. The portion was plenty for two of us to share. I would order this again. On to the main meal. That was very, very disappointing. I ordered the spaghetti and meatballs and my husband got the bacon cheeseburger. The spaghetti and meatballs was a $14 disaster of a dish. The pasta was bland and overcooked. The sauce was so disgustingly watery. I had to let my pasta hang over the plate for a while before each bite to drain off the water. And I still managed to get some splashed on my shirt. The flavor of the sauce, therefore, was bland and unpleasant. The meatballs. Oh boy, the meatballs. I couldn't cut into them with my fork, I needed to use a knife. Seriously? I could have used those things as a weapon to crack skulls. They were dry and tough. The flavor seemed ok, but they were so hard that the flavor took a back burner. The garlic bread they gave with the dish had BBQ sauce or something sweet on it, maybe by mistake, I'm not sure, but it was odd. The bacon cheeseburger seemed to be ok. I didn't try it, but my husband said it was ok, but needed some sort of sauce to make it a come together a little bit more. The fries were ok, but I swear I've had the same fries somewhere else before, I just can't remember where. The ice cream was definitely good. Probably the only real reason to go to the HUB. We tried the Snickers, Salty Caramel, and Birthday Party. All three were good and worth trying. They are gooey and yummy. The snickers was loaded with nuts and caramel. Very good stuff. The restaurant itself was nice. The have some hanging decorations that are in desperate need of cleaning and dusting, though. The service, while prompt, was annoying at the bar. They huddled there to chat and complain about how they hate working during the day and how they all want to quit. They made no attempt to be discrete about their complaints, either, and it made us a little uncomfortable. We also got to hear about all of the day's previous food complaints, including wire having been in a customer's lunch pasta. Inappropriate to let other customers hear. It is also nice that they have some parking reserved for just them. I didn't really feel like parking in the parking deck tonight. Overall, I just don't see the hype about this place. I would dine here again, but I wouldn't order the spaghetti and meatballs. I think sandwiches are the way to go.
(3)
Anthony S.

Awesome
(5)
Katie P.

The food is good. The prices are a little high. The service is hit or miss. But the ice cream... the ICE CREAM! That's the reason this place gets 4 stars. I have eaten here for dinner 3 times, and was disappointed with how high the drink prices are. But, the fact that I can come here late at night, try a zillion flavors of unique and delicious ice cream, and then walk out satisfied? Yeah, that's worth 4 stars.
(4)
Brian M.

Stopped by for some ice cream after dinner at another restaurant. Great choices and real yummy. A great treat if you're in the area.
(4)
Gabriela F.

I usually come to Hub during lunch time but this time we went with a big group for a double birthday dinner. We were celebrating two friends' birthdays at the same time, so we had about 12 people and a baby. They sat us at the big table in the back, and although it was a little cramped, I think this was the best place they could have sat us. The restaraunt is not too good for large groups, but if you have one call ahead! I do have to give props to the manager who stopped by several times and made sure things were good. He also brought us complimentary cheese curds and filet fries. So yummy! I tried a cocktail, not really my style but I could see how people would like it. My mom ordered the tiradito one, it was like pure lemon juice. Should have stuck with beer. I got the shanghai salad, so yummy, my mom ordered the pot pie, and had half to eat later. she said it was good but not worth the price. My boyfriend ordered his usual burger and as usual loved it. All in all it was a great time, they brought the birthday girls ice cream in martini glasses with candles and the service was awesome. The food can step up to the next level but the atmosphere and the service is great.
(3)
Hilary B.

The only reason it wasn't 5 stars was the service was a bit slow when you have kids. Food was excellent. My husband had the pastrami in rye and I had the Shanghai salad. My son had the kids hamburger and it was huge. It was cooked medium and very nice. If we ever come back around here, we would come again.
(4)
Kayla N.

Visited 3 times now and it's always good. The mac & cheese is to die for, and perfec to share since it's so rich. Had the veggie burger last night and it was perfect, not those frozen patties but meaty and fresh tasting with a salad on the side. Good for romantic date or late night dinner.
(4)
Michelle N.

Glory Curds! Great Service! Amazing Atmospher! LOVE THIS PLACE!
(5)
Veneranda A.

Hub is riding the wave of the young Tucson foodie craze. It's got high end comfort food, like gourmet mac and cheese and pot pies. But let me make this short and sweet: go inside, walk past the hostess, get some delicious and unique ice cream, and leave. This place is one big mess. The bathroom has one stall and is ALWAYS occupied. The waiters don't know what they're doing. They don't know what's on the menu. They don't know the ice cream flavors of the day. The cheese plate is bad. The food comes cold. And when you tell them your prime rib is cold, they MICROWAVE it. Why don't they just spit on it at the same time. The only thing besides ice cream that this place has going for it is the decor, and unfortunately we've lost that designer to Miami. If you want a nice meal, go to Downtown Kitchen, and then walk over to Hub for ice cream. You'll have the best of both worlds.
(2)
Fiona M.

oh i haven't been to hub since everyone i've talked to said the food was blander than beige and the service was bad. wait, I did go there once. That held true. It was during the day, and we said we were just going to get appetizers and ice cream so they ushered us away from the decent folk, presumably ordering steaks, and seated us in the bar room. (jokes on them, we preferred it there.) Anyway, the price of two appetizers plus two ice creams was the same price as two luncheons, but I suppose this fact may not have occurred to them just yet. The tater tots tasted great, that is to say they tasted like tater tots, and the sauce was delicious. The presentation was a little sloppy, and for the price you didn't get much. We got mac and cheese which was good too. I mean, what mac and cheese isn't? However, the service was remarkably bad. We had to go fetch our waiter, despite that he was also the bartender and was working two feet away from us. He wasn't doing anything, just some light cleaning. It was actually kind of weird. Like, he could see us staring at him, and he stared back... but just didn't come over. Anyway, sure I'd go back, but not by choice.
(2)
Eric G.

Even on a Monday night The Hub had great people watching from our chill, comfortable booth. The shrimp and grits were cheesy and good. Add the fried cheese curds and an 8 oz hard cider and you have yourself a decadent celebration.
(4)
Monica E.

The lobster roll is pretty amazing, served with a side of fries. The fries are nice and crisp with virtually no grease. Sure, some folks like greasy fries, but these are heavenly without the risk of looking like you've just made out with a jar of Vaseline.
(4)
Eric S.

THis place used to be great. Last week, was there and ordered my favorite: the pastrami sandwich. It used to be incredible. Thick slabs of pastrami. But now, tiny little slivers of pastrami, without much flavor. This place is slipping.....
(2)
John M.

I've been here twice, and it's been a mixed bag. High points: shrimp and grits, cornbread ice cream (surprisingly good). Low points: the porchetta sandwich (horrible--almost nothing on it but dry pork). Meh points: most of the other food and ice cream flavors. It's also a bit pricey for what you get.
(3)
Jen F.

This is a great restaurant! There is a decent size menu but the things they have are very well made and delicious. The $5 Mac and cheese is a great deal and fills you up. They have a great ice creamery with home made ice cream and different types like horcata or salted caramel, all that are delicious. Definitely go!
(5)
Bernadet G.

Their food is sub-par, but their mac and cheese is definitely a winner! If you're gonna eat here, stick to desserts and the mac and cheese. The pear cider is yummy too, not too sweet!
(3)
Steven L.

The Hub is a pretty kickass joint. The atmosphere can most definitely be described as "trendy" or "hipster" yet it doesn't seem pretentious. Any place that has The Black Keys playing can't be that bad. The place also seems to draw attractive members of the female homo sapien, which is also a great plus when stuffing your face full of deliciousness. The food here can best be described as "soul food" for lack of a better phrase. Wings, mac n cheese, pastrami and roasted pork sandwiches, along with in house ice cream are staples of The Hub. At the Hub, they leave the fat and the skin and all the things that make food good in their dishes. My second time there I had a Porchetta which is a roasted pork sandwich on ciabatta bread. The crispy skin was left on each pork slice and so was the layer of fat right beneath it. It was tasty and reminded me of Chinese style roast pork (a whole pig over a spit, high five!). My first time I had a pastrami sandwich which was good, but the meat slices were a little tough on the edges and corners. That is too be expected a little bit during the cooking process but it made my mouth tired when eating it. For dessert they have a little ice cream counter where they let you sample the flavors before making your sweet commitment. I don't know whether or not they make the ice cream in-house but I have no reason to believe they don't. The Hub also serves beer from local breweries (I think) and micro brews and their bartenders know how to make beverages correctly. Service was very good. Sometimes, it is noteworthy to mention the bathrooms of an establishment and this is one of those times. I don't know what the ladies' room looks like (I know right?, I'm working on it), but to paraphrase my buddy, the bathroom is pretty neat and looks like something out of a Stanley Kubrick movie (specifically, A Clockwork Orange because if it was like The Shining or Full Metal Jacket, it would have been terrifying). Give this place a try. You shouldn't be disappointed.
(4)
Aidea S.

Absolutely the very best Corned Beef sandwich I have ever had! It had layers of maple carmelization on the outside with excellent tasting flavors and with just the right amount of everything rye bread, spicey mustard (if you want) swiss cheese, et al! The prices at the Hub say this is a "neighborhood" place! The great "old style "walk up and order" ice cream stand makes you feel right "at home" . I noticed a lot of people stopping in for a lunch time ice cream cone break. Great bar too! KUDOS Kade!
(5)
Jason K.

Finally went back last weekend and had no issues with the service or being seated. Had a pot pie this time around which was excellent and perfectly sized. Ice Cream still delicious.
(4)
Jenny M.

The concept is unique, personal - and delishious. The atmosphere trendy, and comfortable, and the staff is accomodating and courteous! I cannot wait to share this unique tucson gem with everyone I know! I am certain you will gain a loyal following, and the word will spread about what incredible restaurant/bar/icecream amazingness this place is!
(4)
Jonny H.

The quality of the food and service varies but it is always a good experience regardless. The ice cream is top notch and even if you aren't a vegetarian the vegcetta sandwich is amazing.
(4)
Saba B.

I want to love THE HUB - inverse lamps, pirate ship ropes, side ponytails and all. From its creative cocktail list to fries done more ways than Lady Gaga's hair in a week, The HUB works hard to maintain upscale diner cred. This may be the problem - too many selections without enough attention to each. This time we tried the salads - The Picky Farmer and the HUB, respectively. Despite the freshness of the greens themselves, I expect more from an $11 salad than a few paper thin radish shavings and shredded beets (albeit pickled). The asparagus were chopped into little niblets so tough that I risked fork damage. Tiny broccoli florets and a few unripe chunks of still-pink tomato hid amidst the greenery and that was all. A teeny, thin slice of ciabatta accompanied the salad. My friend was given a larger, thicker slice with the HUB. I have to admit I grew jealous of that hunk. The service was prompt and friendly - although the dark-haired, ponytailed staff look eerily alike and work sans nametags so we summoned the wrong one twice. Hint for staff - Flo always asks if you want coffee after dinner. Plop a dollop of dark chocolate ice cream in it for good measure. This will leave a bittersweet taste in your mouth.
(3)
Tami B.

The food here is ALWAYS delicious, though I think they could use a tiny bit more light during dinner.
(5)
Jen W.

There is something awesome about HUB. I thought this was mostly an ice cream shop, but it's mostly a restaurant. I had a couple small issues, but those are just new-to-town issues, right? My disclaimer: I did not go on a weekend when I heard it is packed! First of all, the refills were not quick, and sometimes you had to ask which was awkward because you could see a bunch of people within a yell away. But that's okay because it's a lounge-y-type atmosphere that encourages you to loiter. There is a bar section, and the music is louder there. The atmosphere is awesome - I felt like I was in Vegas or something, but most of all, I would love my place to be decorated like HUB! The seats were very comfortable. The dark wood has a couple splinter type catches in the corners already though. Gorgeous hanging lamps, ropes on the side of the wall, metal arches - an architect's dream - I was eating with an architect. The women's restroom was a spacious single-stall with a metal baby changing table, an awesome sink with metal accessories, mirrored ceilings, and a fancy door handle. The salted caramel ice cream was too salty for my taste, but the oatmeal cookie dough was fantastic. The blueberry pie really had crumbs in there or something! The pot pies are pretty tiny and around $10. They accommodate large group reservations (think 10-25) - just call in advance. Sometimes they close early, sometimes they don't - it usually is open until 2 am even on weekdays and the food is not served after 10 pm though there is ice cream.
(4)
Ryan k.

Since writing my first review I have been back to the Hub four times and I have not had a single issue with consistency or the quality of my meal in any of those experiences. The mac and cheese has been great.. The Lobster roll was fantastic. The porchetta, which I had previously not enjoyed, was moist and flavorful. Thanks for your continued improvement. As a restaurant they have really begun to mature and I think it shows. I'll be back.
(4)
Diane A.

Great decor. The pork sandwich and fires was yummy. Lots of flavor. The wings were o.k. Happy hour is limited $3 draft and $5 wine. But no happy hour prices for food.. We sat in the bar area in the window seat. Great for people watching. The girl bartender was great and gave us the attention we needed. However, next time we will check out the patio area in back. We are also looking forward to the opening of the rooftop bar that opens in September.
(4)
Suzie M.

We've been to HUB twice now, once for lunch and once for dinner with friends. Both times the food has been great, the service awesome, and the ice cream DELICIOUS. I've had the left coast salad both times, and my husband has tried the pastrami sandwich and a burger. All the food has been delicious. I really appreciate the fact that our servers were aware of gluten allergies and double checked my food. I am disappointed that their fries do have gluten and that there aren't a few more food options for me to choose from. All that said, the salad was awesome and I'd order it again! The ice cream was delicious - and most of their flavors were made without eggs so that's another plus in my book. This is really a great spot downtown to try, whether you're stopping for a snack and cocktail during happy hour (11-6 EVERY day), some dessert, or a full meal. Make sure to make a reservation for weekends though!
(4)
Aquarius E.

A+ for atmosphere and location.
(5)
Andrew S.

Yum! Stopped in here for an early lunch the other day and was impressed! The atmosphere is great even during the day. I love the brick walls and the decor is perfect for the modern image they're trying to convey. Now it's definitely not a cheap bite but it most definitely is delicious! I had a great cobb salad. Not very traditional, which I thought made it better. Although I think next time I'll go for a burger with the salad on the side, because I wanted more! After lunch we tried some of the salted carmel ice cream and damn was it good. So thick, they definitely know how to do ice cream right. I'll be back at HUB soon, maybe I'll try dinner as the night scene could prove to be even cooler!
(4)
Chris L.

Their Reuben sandwich is one of the best I've had. Very tender and juicy pastrami. Their ice cream is also really good with a great selection of flavors. The Oatmeal Cookie flavor is my favorite. They also have a nice selection of draft beer.
(4)
Corie J.

I usually love this place, but they raised their prices on icecream and of the three times I had their chicken it was dry. Their prime fries are always good though.
(4)
Carole H.

I've eaten there 4 times now and each time the food has been worse than the time before! I had a shrimp ceaser salad that was no better than one I would have received at, for example, Village Inn!!! The shrimp were obviously frozen and tasteless, the ceaser salad had tomatoes in it (?) and worst of all the lettuce was made up of mostly "stems" of the lettuce!!! Won't go there again!!
(2)
Eric V.

I am NOT a Tucson lover. In fact I am the complete opposite. But when I saw one of my favorites bands were playing down there, I knew I had to suck it up and deal with it. By the time we got down there I was famished. Not knowing where to go, we started walking around downtown near the Rialto. Just down the street was the Hub. Look good enough for me. Let me say that Tucson got 1,000 times better with the Hub. The instant we walked it was like the gates of heaven opened up and jebus and all his weird Tucson drinking buddies were waiting for us. The atmosphere, ambiance and style were off the charts! We sat at the bar and what a bar it is. The entire wall is filled with bottles and TV's. My buddy ordered a Crown & Coke and I was feeling frisky so I got an old fashion. Jebus couldn't have made a better old fashion then this bartender did. Now the Hub's menu is not the bit lengthy, but what is on it is pure gold. From the basics (wings, spinach dip) to hot dogs to ahi tuna salad and pot pies. Wait.....what?! Pot pies?! Holy hell! Sign me up for one of those. I had to have the chicken pot pie and I couldn't be happier with me decision. The crust was crunchy and the filling was creamy and super rich with flavor. This was by far the best pot pie I have ever had. My buddy ordered the salmon and If I was a seafood lover, I would have taken my pants off and put myself in his dish. After our gorge fest that brought us both to tears of joy, our bartender suggested we get a scoop of ice cream. Now she did not have to sell us hard on this. She told us to just walk over to the ice cream station and pick out a flavor. How can you choose 1 flavor when they have flavors like rum brittle and banana chip? I got the rum and my buddy got the banana chip. Wow....delish! Light and flavor explosion! If I had eaten the entire scoop I would have been piss drunk. They should check ID's when ordering that. All in all this is the high point of Tucson and the Hub should be on the city flag as a historical landmark. Well done Hub and it'd be wise to open a store in a city that matters like Phoenix
(5)
Lauren S.

We visited HUB for my boyfriend's sister's birthday and had a great time celebrating. We sat outside and I was secretly digging the perfectly grungy downtown view. The menu was pretty limited at the time, as they had only been open a couple weeks at this point. I am pretty sure it has since been expanded. Everyone really seemed to enjoy their meal. Our waiter was a Pittsburgh alum and they had just gotten crushed in the NCAA tourney. He was great and scored major points with the guys for the sports chat. I loved the rustic modern look and the fact that they kept the exposed brick walls. It was a really great experience, especially when you take in to consideration the fact that they had been open for such a short time. I am sure they have only improved since then and I am looking forward to a follow up visit.
(4)
Kathryn K.

Rib eye steak & picky farmer salad-- I'm in heaven! Alex, our server was the best!
(5)
Bob D.

Open a month, they've gotten as good as the restaurant's designer - and that's saying quite a mountful [of delicious food]. Packed Sunday brunch, happy enthusiastic service staff and management so good we didn't wait for anything, luxuriently comfy banquette, Wyder cider, smoked tomato bisque, delicious multifacted salad, and the fries in bernaise sauce ...
(5)
Tyler S.

I have been to the hub about five or six times now. The atmosphere is very posh and trendy. I love the ideas they came up with on the interior design. I have tried something different from the menu every time I have been in. I have yet to be served food that I did not thoroughly enjoy. The drink selection is great, beer and wine from around the world at a great price also a full bar. I keep coming back to the mark and Nathan (pickle juice and makers served chilled) it's got the right amount of bite. I enjoy sitting at the bar for drinks as well as dinner served by my favorite bartender/manager Sharon. I was last served by a newer waitress named Lindsey who did an exceptional job. The ice cream is mind boggling good with some interesting flavors. Overall the hub is a great addition to downtown and Tucson all together. Great job to the staff and ownership!
(5)
Alex F.

The best reuben I've had, west of the Mississippi. I don't usually get desert, but the ice cream here is worth it.
(4)
Alexandra B.

The Icecream: did this come from heaven? I came here last night with some family for some dessert and we were not disappointed! I had the pistachio (I'm a nut for those. Pun intended ;) and it was amazing. I also tried ginger honey, not good! and mint which was amazing as well. Come her if you want a scoop of heaven!
(5)
Christopher S.

I had high expectations walking in, as the HUB came recommended by friends, family and Yelpsters alike. With that in mind, I'm here to say that this place is uber everything good about a restaurant, as a social gathering place (great ambiance in its contemporary warehouse build out), drinking hole (sweet bar) and eatery, including the best ice cream I've tasted in Arizona. The menu is unique and inspired. I ordered the Prime Rib (medium rare) and it was served perfect and delicious. VERY reasonably priced as well (dinner for 5, with a couple cocktails for a few at the table, was $155.00 after my 20% + gratuity). My favorite part though is desert. Walk up to the ice cream counter, sample away, and choose your scoops to bring back to the table and enjoy. Waiter will put it on your final bill. And our waiter was a cool cat. Great service with just enough personality to give us a giggle every so often. I look forward to my next visit.
(5)
Cindy R.

Loved it! Ate at the bar. Very friendly service. Kept your glasses full. I had the cheeseburger - very tasty.
(5)
Sweet J.

This place is amazing. New cocktail menu is super impressive. The food and ice cream are top notch. Servers are friendly and helpful. I love going here with a good group of friends on the weekend. Thanks HUB!
(5)
Lisa W.

This is a neat place. I've never been to a kind of fancy restaurant with an ice cream bar in it. I got a ribeye, medium rare, and it was cooked to perfection. Usually, I get medium rare because it will come out medium, and I am fine with that. The fact that it came out medium rare and not medium or rare, definitely won me over. We got the cheese plate, and it was lackluster, but the steak made up for it. Will definitely come back again. The decor was pretty interesting too. If you can remember, pay attention to the lights. They are upside down lamps.
(4)
Mike S.

I SO want to love you, HUB, so why won't you let me? I have eaten there in numerous occasions, but I still don't feel very close to you. Your food knocks me out, the cocktails? Sublime(shout out to frank, the best dude behind that bar). The ice cream is amazing... The service? Um, am I the only one who gets annoyed by an unreturned smile, or a dismissal of a personal greeting? The host/ hostesses maybe need reminding that they are the first point of contact in the business. If those folks aren't on it, then the whole thing can fall apart, which is what happened the last two times me and my lovely lady friend went there. The hostesses were not helpful in the least, and wore their frustration like a badge of honor- completely off- putting for a celebratory birthday dinner. Busy is good, not an excuse to let your customer service skills slide. Our food was good(hot dog, porchetta, Mac and cheese ) the drinks were sloppy on round one, divine the second round. We will come back, but probably on an off hour or time. I really do want to love this place, but I don't feel it loves me back...
(3)
Lash L.

We had lunch on 7/13. Decor is really pleasing to look at and somewhat nostalgic. Staff is friendly and helpful. I had the lobster roll sandwich. It was good but was advertised as "buttery". It was not in fact it was flavorless. Might have been me but my wife agreed. She had the pork sandwich. Garlic flavor was too strong for us. The ice cream was very good. We'll be back but will try different dishes. They absolutely deserve another chance and we wish them well.
(4)
Lauren L.

We were in town from San Diego for TFOB and our friend who we were staying with suggested HUB for dinner on our last night. Gorgeous, hip, all-brick building. Very friendly service. Our server was a super nice guy but forgot our appetizer (not a problem since dinner arrived fast and we weren't charged for it,) my friend and I wanted to split the veggie cheeseburger and the veggie pot pie and he said they could "yin-yang" it (a fun term I hadn't heard before for going halvsies on two meals,) we are both vegetarian and he accidentally wrote down the chicken pot pie so biting into a chunk of chicken for the first time in almost five years wasn't my favorite part of the evening but we pointed it out and he was super nice about it, apologized, and the manager was super nice as well and comped our drinks and our ice creams and of course didn't charge us for the pot pie. We tipped based on having everything though - like I said super nice and fast service. All of the food was very good (my husband liked his corn beef hash too!) but the best part of the night was the ice cream - omg Bourbon Pecan Praline ice cream is to die for! Everyone in Tucson is so friendly, I love this town! And I definitely recommend trying out HUB the next time you're in downtown Tucson around dinnertime.
(5)
Edward M.

I've been to HUB three times now with friends and family. The food ranges from very good to excellent. Favorite dishes include the Steak Suzana, pot pies (yummy crust) and Mac and Cheese. I've sampled the pastrami and it's excellent. I'm just waiting until I'm in the mood for a pastrami sandwich to head over. The wine and beer selection is quite good. I've not tried the mixed drinks yet. The bourbon crunch ice cream is my favorite, but the vanilla and blueberry are very good as well. The service can be a little spotty, but I chalk this up to the place being fairly new and I'm sure they will find their stride in time, at least I hope. The atmosphere is casual upscale and I love having HUB as a choice for downtown dining.
(4)
Andrew S.

I love this place especially the ambiance! My friends and I had lunch Wednesday and it was great. Service was real good (probably because it was slow ;p) I didn't give 5 stars because my friend and I ordered the cheeseburgers med. rare and med. well and they both were well done. But we are not picky eaters and they were delicious including the mac&cheese (yum). I'm definitely going again! :)
(4)
Katie P.

yum! delicious comfort food and homemade ice cream! service is great, only downside they don't accept reservations. can get pretty busy on the weekends, being downtown it's a big hipster hangout. don't let this discourage you though the food is fantastic! their macaroni and cheese is a must!
(4)
Scott M.

All I have to say is excellent. Awesome hot dog, and probably the best home made ice cream I have ever tasted. This is truly a diamond in the rough of Congress Avenue. Great service and great vibe.
(5)
jimmy c.

I have tried this place on several occasions and I must say...it always disappoints. The service is horrible, the food is bland and poorly executed. This restaurant relies on the money it has put into the decor and the location. The ice cream is good but anything with that much butter fat has to be good, right. They should just open an ice cream parlor with counter service. This is the only way not to disappoint. Sorry I tried to love it, but I don't.. and I don't get how people still go there when there are so many better places in the area. I am new to Yelp and I hate saying such bad things but I just have had such bad experiences there.
(1)
Chris L.

The food was SO GOOD! The atmosphere is really cool. The ice cream is delish - they offer samples! The menu was small - in a good way. I wasn't overwhelmed with thousands of choices. Can't wait to back!
(5)
Liz G.

So, I rarely make it downtown (too far outside of my "safe to have a drink or two and still drive home" circle), but since my husband and I were filing a lawsuit at city court, we thought we would give Hub a try. First off, I really liked the space. The long dining area was sparsely, yet nicely decorated. I especially liked the large bar area, with it's three flatscreen tv's and large tap selection. I had a french dip, which was ok, but nothing special. My husband had the pastrami burger, which was really good. The fries that came with both lunches were ok, but nothing out of the ordinary. I thought the prices were a bit high ($13 or so per meal). Now to the best part of our lunch, and the reason Hub is probably so popular...the ice cream. We tried the Butterfinger Banana and the Lemon Blueberry Cheesecake. Both delicious! I think if we go back, it will be for drinks and dessert only. But that's ok, right?
(3)
Jane K.

The Hub. The Hub is probably as good as it gets in downtown Tucson. From the unique decor to the great service, the Hub is defiantly one of my favorite restaurants. The second you walk in you know the Hub is different. The decor is simply explainable; modern and rustic at the same time. But why focus on the decor when you have food? Ah yes, the wonderful, dreamy food at the Hub. I'm drooling as I write this. The Hub has upscale dinner type good, and wowie is it good! Their french fries are crisp and flavorful, the Vegcheta is chock full of vegetables and is simply amazing, and the lobster roll is stuffed with flavorful lobster, and is to die for. Everything there impresses, from fresh salads to ooey gooey Marconi and cheese. But that isn't even the best part. The best part you ask? The ice cream! The Hub's specialty is churning out kooky, delicious ice cream flavors. The have chocolate chili, milk and cereal, pomegranate green tea, and even bacon! Salted caramel is popular, but my favorite is the oatmeal cookie and apple pie, to die for! Not to mention the service is great, and food comes fast with a smile. So overall, the Hub is a restaurant you MUST try if you are in the downtown area. And if not, I assure you, the Hub IS worth the drive! I'm telling you, the Hub is, in a word, where it's at. :)
(5)
Jeff G.

I re-visited Hub and, amazingly, they have much better service now. Our server, Jared, was helpful and efficient. The food is quite good, although there was grit in the salad. Love the pot pies!
(4)
Jasmine K.

Ice cream was good, and the service was great!!!!
(4)
Carly C.

Me and a few of my girlfriends went to the hub the other night for a GNO. We had such an amazing time.The service at The Hub was amazing!!! The food was quick and delicious. The building was beautiful and interesting and we were amazed by the lighting fixtures which were upsidedown table lamps! We had such an amazing time and it only got better when we went to get ice cream. We tried just about every flavor and it was delicious! The Hub is a great restaurant for just about any occasion.
(5)
Jen P.

I want to like Hub, I really do. The decor and the vibe is really nice and fills a niche in downtown Tucson. We will give it a few more tries but it's clear there is a lot of work to be done. We made a reservation for 5:30 on a Friday night, and, even though the hostess was a little flummoxed at first, we were seated within 10 minutes of that time. Then we sat for 20 minutes before anyone came to the table. This was odd because there was a circle of 4-5 servers standing around the host stand, and more servers/bussers milling around near the back of the restaurant. When our server came to the table, she was very earnest and pleasant, but not particularly knowledgeable about the menu. If the ingredients uses at Hub are indeed fresh, local, special in any way, it would be good to have the server be able to describe dishes in an appealing way, so that we might feel a little more inspired by our choices. I ordered the onion soup and roast chicken, two dishes which are simple and yet I feel they are good standards to evaluate a chef and a kitchen. If they are done well, they should be sublimely delicious. Sadly, not. The onion soup was bland. The chicken was so, so disappointing. It was dry, with cold skin, and underseasoned. The underwhelming experience was made worse by the soup and the chicken being brought to the table at the same time...ugh. We sampled a few flavors of the fantastic ice cream, and again our server was very gracious but completely confused about the flavors. We ended up taking home two pints and really enjoyed them over then next couple of days. So that is a plus for Hub. Overall I am rooting for Hub and we'll keep patronizing it to see if it improves. Priorities should be to get the kitchen straightened out, and educate the servers. These basics are much more important than having beautiful decor.
(2)
Heidi G.

I have visited Hub twice. Both times I have been disappointed. The decor is great, I really like it, I find the place nicely decorated and with a comfortable ambiance. The staff is friendly and helpful but the food its unimpressive. The first time I ordered the tuna casserole. It was bland and boring. My husband ordered the pork sandwich and I think the sandwich had 3 slices of pork, which was also pretty boring. We had ice cream for desert. mine was the salty caramel, which was good but very sweet, didn't even finish it. The second time I had a burger. It was fine, nothing to write home about. I probably wont be returning.
(2)
C C.

Very nice atmosphere. Ordered the picky farmer salad. Loved the variety of greens but should have had the dressing on the side because it was a little too much. Waitress was friendly and had many of her favorite recommendations.
(4)
David E.

I'm assuming the lack of service will continue to improve and thats why I will go back and it will get RAVE reviews. We waited for over an hour after our reservation time to be seated and it got slower from there. We ended up with 3 different servers and the drinks took way too long as did the food. The food was OK, I'll try something else when I go back. Very reasonably priced. Almost too cheap for downtown. The ice cream was yummy. To their credit, they comp'd us some drinks and apologized profusely. So, Im glad they realize there is a bit of a service issue and hopefully that will continue to improve. I'll definitely be back.
(3)
Jaime B.

Definately less impressed. This past Friday night I experienced the worst customer service ever. My husband and I had been dying to try this new restaurant that we had seen evolve each month when we set up as vendors for the Downtown Saturday Night events. We were very excited and had met the owner and his wife pre-baby. We thought they were great and were praying for all good happenings to come. When we arrived around 6:30 they were pretty busy. We spoke with the hostess who assured us it wouldn't be longer than 25 minutes. There were several tables being cleaned off so we were hopeful. After an hour of sitting on a couch in a very crowded corner I returned to the hostess. She said they were running 30 minutes behind. She said there were only 2 people ahead of us. We continued to wait and then about 20 minutes later a female manager approached us. She asked us if we wanted an appetizer which we declined because we were saving room for the main course. She had stated that a birthday party had kept increasing in size making it impossible to catch up. We waited another 20 minutes and decided to leave. As we were leaving I stopped by to tell the hostess very politely that we were leaving and she said, "Ok." Very sad that we weren't able to give the HUB 5 stars. The building looks great and the food looks fabulous but that alone will not keep a business afloat. I vote to revisit the interviewing process and start anew.
(2)
Emily G.

cool atmosphere, delicious vegetarian salad, fun sitting and eating at the bar - all great!! the keg wine is good but should be at least $1 or $2 cheaper.
(4)
Brian J.

Lots of potential, but not even close yet. Location is probably good and the ambiance is excellent. Very modern. Service was just ok, it was obvious that the bartender seemed annoyed when we had to make requests to improve the taste to our liking. Long wait, probably due to being new and the host was quick to recommend eating at the bar for immediate service. Problem is with the food. What was cooked was done well, but a serious lack of customizing to an individuals liking and preferences. I had a pork sandwich, but it was dry. It REALLY needed a sauce or something to give it flavor and a uniqueness that a restaurant needs. The chicken pot pie served to someone I was with didn't seem to have enough cream/sauce. My fiancee had a steak that was cooked well, but just like a steak we could have had from anywhere, including our home. This restaurant has lots of potential, but it seems like they don't yet understand they need to be different and accommodating to different tastes. It seems like they are trying to appeal to a large group, but results in food that lacks excellent flavor that people that are dining out are looking for. I will point out that the management took an interest in our thoughts of the food, and comped one of the meals. It is for this reason and that it is a new restaurant with some potential I might give it a second chance in a few months. But it needs to I prove if they expect to receive ongoing business from myself and my family.
(2)
Alexander H.

i was absolutely amazed with everything! the food, the serves, the atmosphere, the ice cream, and well thought out beer selection.. this place was hands down 1 of the best i have ever been too... but seriously your crazy if you dont love this place.
(5)
mary p.

I have dinned at the HUB twice... there will not be a third. Amazing atmosphere. Good food. Outstanding prices. However, the service fell extremely short. Not only was our server not existent, she seemed overloaded with tables who were also getting he same measly service. I watch as managers and hostesses cleared more of our, and many other tables plates than our server. She hastily retrieved the bill, but little more was done. This place is amazing, and I wish I felt inclined to come back. But it's the talk of the town.... HUB service falls extremely short of expectations. I would strongly urge this problem to be addressed soon. This was my second time I have been let down by the service and I no longer am rationalizing the problems with the HUB being new. I am sorry. I am truly disappointed.
(2)
Andrew D.

Went to Hub on a busy friday night, with reservations. Our reservations were honored and we were seated immediately. The service was excellent. The atmosphere is very nice. We ordered the Porchetta sandwich and the lobster roll. The porchetta was the best roast pork I have ever eaten. It was rotisserie roasted and was fork tender with a crispy skin. Order with the Hub potatoes. They are roasted fingerling crispy potatoes. The lobster roll was in a butter sauce instead of mayo based and was also very tasty different than your traditional New England style. Don't forget to leave room for their delicious ice cream.
(5)
Sheri W.

We had only a couple of dishes, so I'll reserve 5 stars for after we've tried more of their menu, but the service was fantastic. No problems at all like some of the reviews. Also, the food was delicious, and ice cream as well. Love how they have renovated the space, and parking wasn't bad right after 5 pm. Great job all the way around for the restaurant and their staff.
(4)
Matthew F.

I want to keep this as short as possible so that people will actually read it. I am somewhat of a restaurant snob because I am a server myself and I am always careful to treat my guests very well and accomodate them any way I can. When my girlfriend and I came into Hub for our 6:30 reservation we were promptly sat and then ignored for about 15 minutes completely aside from a busser bringing us waters. This was the ONLY negative point of our experience. I went up to one of the workers who seemed to be an expeditor and told him and he took our orders for us. I got the ribeye which was excellent and my girlfriend got the chicken which was also great. The manager came by at some point to apologize for our wait and offered us free ice cream which was very generous. Our bill was also promo'd 50 percent. All in all this was a great restaurant experience, the best I've had in a while, and I will absolutely be returning.
(5)
Mary S.

Loved the location! Great to have another reason to head downtown. I enjoyed my dinner selection, received fabulous service and the ice cream was amazing!
(4)
Karen F.

The Oatmeal Cookie Dough Ice Cream was fantastic; enough to give this place a 4/5 stars! I did not like my main course (Tuna Noodle Casserole) but the French Dip and fries were good and I think the Mac N Cheese was good based on the tables next to ours.
(4)
Sarah S.

YUM. That's all I can say! Wonderful experience all around, from ambience to service to, of course, the food! I dined with a friend on a Thursday evening, and the place was packed. We were nevertheless seated within just a few minutes of our reservation after being offered drinks from the bar. We started with cocktails. The Lackadaisacal, with gin, Cointreau, hibiscus, and grapefruit, was dangerously drinkable and tasty without being cloyingly sweet. For our entrees, I ordered the mushroom and potato tart, and my friend ordered the tuna casserole. The mushroom and potato tart was rich, creamy, cheesy and savory. In a word, delish. Kind of like potatoes au gratin with mushrooms and caramelized onions. Ordering a side of fries to split was a mistake--but only because we ate every single one! Fluffy on the inside, crunchy on the outside. Heaven. I'd definitely have to say the highlight of the meal was dessert. We both had the mint chocolate chip ice cream, made with Thin Mint girl scout cookies. The ice cream tasted more like fresh mint than the mint extract that is usually used. There wasn't a drop left in either of our bowls! Service was friendly, and fast! We got our entrees within 10 minutes of ordering. Looks like whatever kinks there were during the first few days have been ironed out. A DJ started spinning towards the end of the meal, at a volume that still allowed for conversation but added a slightly clubby vibe to the restaurant. HUB is definitely a great addition to my downtown restaurant rotation!
(5)
Maria L.

Typically we love the Hub so we had high expectations for Mother's Day Brunch, but we were let down big time! It was a large group, but that shouldn't be an excuse when reservations are made. The entire party arrived promptly and were seated promptly. We ordered our drinks about 10 after and all was well. We then waited for 43 minutes until our first plate was served. Bacon was under cooked or over cooked on various plates when it was served. One plate didn't have the bacon at all! Eggs were bland & VERY SMALL portions! They all seemed like child portion plates. It wouldn't have been so bad had our server given us updates. When a restaurant offers a special menu for a special day one would expect special service. That was not the case! On a positive note my bloody Mary was okay once they brought me green olives. And the ice cream is consistently tasty. We'll be back just not for a specialty, pre fixe menu!
(3)
Amy G.

Please do yourself a favor and order the cheese curds with sriracha ketchup. They are life changing and i have never been so in love with fried cheese. The ribs are great, the turkey Blt is super tasty and the service has been excellent every time I've been! Probably my favorite restaurant in Tucson! Also the restaurant itself is very cool, it has lots of old architectural elements that create an awesome vibe.
(5)
Joseph R.

The food is good but the only real reason to go here is the homemade ice cream.
(3)
Andrea R.

I was introduced to the Hub a month ago. Since then, I've been to the Hub 3 times, and each time, the food was superb and the service excellent. I had a different server each of the 3 times, and each of them was attentive, helpful, and efficient. Now for the food -- the lobster roll is wonderful. Huge chunks of lobster sautÃ©ed in butter, garlic, and herbs even impressed my friends from the New England states. The corned beef hash is like no other corned beef hash you've ever had. Huge pieces of juicy and tender corned beef generously placed on the plate, smothered in chopped red potatoes, green and red bell peppers, pearl onions, artichoke hearts, baby asparagus, with melted Swiss cheese and 2 fried eggs on top of it all. OMG....it was FABULOUS! Then, my 3rd trip there I had the pastrami reuben sandwich with a side of macaroni and cheese (instead of fries). The juicy pastrami was thick sliced and piled high. The mac and cheese was super delicious, just as others have commented before me. Thanks to them, I ordered the mac and cheese and am so glad I did. I look forward to my next visit to the Hub so I can try something new. BTW -- be sure you come with an empty stomach. Their dishes are enormous.....and you must save room for their home made ice cream. Yum-Yum.
(5)
Christina L.

Was going Downtown for an event and was looking for a new (to us anyway) place to eat close by. Found the HUB, read a few reviews and decided to give it a try. Called for a reservation(that turned out to be brilliant) and were promptly seated when we arrived. Then another table was seated next to us, their server immediately showed up(even though they were still waiting on over half their party to arrive) and took their drink/appetizer orders. We waited for 10 minutes (with practically everyone who worked there including the chef walking by and scanning our table with NO offer of assistance) before a waitress slowed down too long and I asked if she was going to be our server. She said she would be, but would be right back. Alex H., we found out later that was her name, did come right back. She took our drink and appetizer order, wanted to know if we were ready to order entrees too, but we had some questions so waited until she came back. We ordered the bacon ranch fries for the 3 of us, came out fast, they were hot and tasty. Settled on the porchetta sandwich, the grilled cheese sandwich and the chicken pot pie. Food was on the table within 5-10 minutes, hadn't finished the fries yet. They're not kidding about extra pickles for the grilled cheese, but they were tasty. The porchetta was flavorful but DRY. Alex had stopped by and asked about the porchetta (because I had concerns about the dryness of it). I remarked that it was good but dry, she mentioned that there had been comments to that effect before. She moved on and then come back seconds later with a plate with 2 little ramekins on it. It held Siracha and BBQ sauce, she said these were options others had tried with the porchetta. BBQ sauce good. Grilled cheese was good, but bland. Pot pie was enjoyed by it's eater. Overall, we'll try them again!
(3)
Mike M.

We started with the Chef's board which wasn't very impressive. The grilled flatbread was nice but the meats and cheeses seemed random and didn't work that well together. We tried the Hemingway a 6th Street Sidecar for cocktails. The Hemingway was the tastier of the two but they were both $9 cocktails that barely consisted of 3-4 swigs each. We went for the capellini with handmade meatballs and the salmon with roasted vegetables. After an exorbitant wait the food arrived and it tasted great. The meatballs were tender and seasoned well. The pasta was al dente and the bread was a perfect compliment. The salmon was cooked to a perfect medium with delicious crusty edges. The mixed vegetables (potatoes, squash, baby asparagus, red peppers) were excellently prepared. You could taste the individual flavors of every component. These entrÃ©es were the star of the show. The Hub ice cream is an entity in and of itself that finally has it's own venue across the street. I think this is one of the best things Hub has to offer. While the food is great, I'm happy you can grab some of their ice cream without the crowds, the wait and the $9 "shots". Cool place with a comfortable laid back vibe. Absolutely worth checking out. The food definitely satisfies.
(4)
Jennifer F.

I dont understand the hype?? Her was my experience... Positive: They have very friendly staff, the food was very tasty. The ice cream is good but I will just go to their creamery from now on Changes: PRICES! The prices are ridculous to the amount of food you get. Better wait area. Make the people stand somewhere else because it is so crowded and loud! Over all I guess it would be a great place for lunch if their was not so many people.
(3)
Chris G.

Went to the hub today for the first time! It was bombtastic the Burger was delish And the fries were crispy like they are suppose to be went in for lunch and sat right down the service was also great! I drank water like a fish and they filled my up quickly and never had to ask for a refill. A little on the pricy side my burger was 15.00 but worth it
(5)
Jenny S.

An Ice cream only review!! SO MANY FLAVORS and unfortunately the ones in the freezer were not labeled so you've got to look on the menu on the wall mirror for the size small you can choose two flavors!! ---Bourbon almond brittle: so good and i usually don't like alcoholic ice creams, but i think the alcohol in it made it too melty ---Chocolate peanut butter: rich with a more frozen, firm texture ---Oatmeal cookie: just okay yup the ice cream shop is in the front, no need to sit down to order
(4)
Cippy S.

What a great afternoon at The Hub. We had such a great server in Brad. Wonderful and attentive service. He recommended the Pot Pie which was delicious. The crust was so yummy. My friend had fish and chips. Started with the garlic hummus which was served not only with warm pita bread but colorful fresh veggies. Brad really shined at ice cream time. Made great recommendations, lots o samples! I settled on s scoop of caramel macchiato mudslide and one of Captain Crunchberry. Really? Oh yes! Great good made better by great service from Brad.
(5)
BG B.

Great food, great service and fantastic dÃ©cor
(5)
Zariena D.

So...their cheese curds + calamari= yummy! My husband really liked his Shrimp and Grits so that's what we'd recommend to you ;) My husband's coworker recommended this place to him so that's how we ended up here for our anniversary dinner. We were greeted/seated right away and given glasses of water immediately. Then...we waited...waited...waited for our server. A server looked like he was coming up to our table but detoured and made his way out the front entrance for some fresh air. I kept glancing at the hostess who glanced back and smiled. At one point, we thought we were supposed to go up to a counter or possibly the hostess to place our order but saw a couple across from us place their order with their server. After 20 minutes, I let the hostess know that we've been waiting for a long while and have yet to meet our server. She apologized and found our sever for us. Who was he? Yup, the guy that walked right past our table. He was kind and attentive though! Unfortunately, this experience was enough to deter us from returning.
(2)
Sam S.

Classy but fun atmosphere in downtown Tucson that strays from cliches. We sit in a bar side booth with cocktail table and are greeted and served timely. I opt for the margarita (forgot the name)- and enjoy a retreat from the bustling street. Second Saturdays was going on nearby which created somewhat of a ruckus in this area. We are pub crawling so we share the lobster Mac & cheese which is basically an al dente orichiette past with cheese sauce and 3 chunks of lobster on top. Would have loved to see lobster in the bÃ©chamel though I appreciated the fresh simple preparation.
(5)
Amanda D.

This has been a favorite of mine so I thought they deserved a review. Anytime I have out of town guests I love to bring them here. They have a wide variety of options and the food is delish. My personal favorites are the Mac and cheese, fish and chips and the chicken pot pies. Drinks are tasty too! Ice cream is good but very rich. Cool location right in the heart of downtown.
(5)
Jillian C.

Stopped here before going out on congress st for my bday. My actual bday was the weekend before but I was in Phoenix, so my Tucson friends took me out the weekend after my birthday. Just one of my friends wanted to eat so the rest of us got drinks and an appetizer. The server was rude from the beginning. Having been a server before I understand the frustration of a table ordering one meal, but it happens. There were only 4 of us btw. At the end of the meal/drinks my friend asked if they did anything for birthdays. And instead of just saying no. The server decided to bring out a plate with a candle and wrote in dry erase marker "I don't know if it's really your birthday". Are you kidding me? What a passive aggressive prick. Just say no we don't sorry. For that I will never come back to this restaurant.
(1)
Jason B.

Hit or miss. I've had things I loved and things I've hated. - Pork chops- I've never ordered pork chops at a restaurant to be honest. But damn they were good! Highly recommended! - Lobster Roll- Not what i expected. My sandwich was super dry, the bread stuck to the top of my mouth and the lobster seemed over cooked or possibly straight out of the freezer to a steamer. One of my friends loves this dish. Maybe I ordered it on a bad day. - Salad- I've had two salads from here and both were terrible. I'll take some blame, I didn't realize how much I hated kale until I ate here. But almost all their salads at that time had kale. The salad tasted so fresh it made me believe it still had dirt on it. - Wings- Delicious! - French fries- awesome! Ice cream- can't lose!
(3)
Jessica R.

Really enjoyed this place! I got a burger in fries and it was really yummy! The burger had lots of flavor and came with delicious fries. I wanted a drink but wasn't sure what I wanted so the waiter asked me what I liked and made me the most delicious drink using one of the sherbets they had there. Best drink I've ever had! Would for sure go back to this place!
(5)
Robert P.

First thing I noticed when I walked in was the low lighting and inviting atmosphere. Even on a Saturday night, we didn't have to wait long to get a table. The pricing was pretty high and unfortunately the food was not worth it. I had spaghetti and meatballs. The spaghetti wasn't bad but the meatballs were extremely salty. I had to take a drink after every bite. The cocktails were a little on the strong side and also quite expensive. I think I paid $9 for a drink. In total I paid about $40 for dinner for my wife and I. If it weren't for the atmosphere, I wouldn't have visited again. That is one of my biggest priorities when it comes to choosing a place to eat.
(4)
Natalie S.

I have yet to be disappointed by HUB! Their food is always amazing with even better ice cream. This week I came in for the first time for their happy hour... And what a deal it was! Aside from seafood, the entire food menu was half off and all drinks were $2 off. I normally get their macaroni and cheese and their hummus board, but I switched it up. Instead we ordered the hummus board and the prime fries. The prime fries are delicious fresh fries covered in a cheese sauce, caramelized onions, and prime rib. The prime rib pieces were great and the cheese sauce wasn't overly cheesy in flavor either. Definitely better as an appetizer to share with friends instead of eating for one. The hummus is incredible and house made. It comes with toasted fresh pita, and also cucumbers and carrots. The density of the prime fries were balanced out by our pick in the hummus. Additionally their mac and cheese is amazing!! Their staff is always friendly, even when it's just selecting ice cream. Overall: Ambiance: 5 Food: 5 Service: 5 Price: 5
(5)
Monica F.

We haven't been here in so long that my last visit actually predates my Yelping. I remember the cheese curds as being standout, so we put in an order with our drinks. They've changed them a bit I think: I recall them being smaller individual curds rather than giant chunks, but they were still delicious, with light and crispy breading. They came with some kind of sriracha ketchup I didn't try, because ketchup is gross and the curds didn't need help. I chose the salmon with spinach and forbidden rice, which was tasty. My only complain about the meal was the both the cheese and the fish were way too greasy. There was a pool at the bottom of the plate, and the spinach, which was mostly fresh when it came out was an oily mess by the end. I do love forbidden rice. Fish was cooked perfectly. Everyone seemed to like their meal. The tater tots were favorites with the kids. Hubby ate every bite of his poached eggs on waffles with bernaise sauce. Kids mac and cheese was pretty creamy and rich. Did not try the BLT. Service was remarkably fast considering how crowded the restaurant was. Decor is charming, upbeat, and modern.
(4)
Ruben P.

My partner and I went to the Hub today for the first time and it was great. I got a bacon cheeseburger and he got the Hub Burger which has their own pastrami, Swiss cheese and coleslaw (both burgers were delicious). The service was super. Our server was Raymond and he was great! I especially love how all the servers look out for one another, if our drink was low a server from another table would refill our drink. We both had their Bourbon Almond Brittle ice cream for dessert and it was so delicious (with a hint of bourbon). Will definitely be going back.
(5)
Natalie C.

My favorite here is the mac n cheese with tater tots on the side. Literally the best combination because you can dip the tots in the super creamy cheese sauce. My mouth is watering just think about it. I've never had anything else on the menu because the mac n cheese with the tots are enough to keep me coming back for more. I'm also a pretty big fan of the ice cream like just like everyone else. It's extremely creamy but that also means it's pretty heavy. I would always get the small and share it with my partner and we would both be satisfied. My favorite flavors are smores, birthday cake, and of course you can never go wrong with cookies n creme. As far as service goes, I don't have any complaints. The servers are always very friendly. It can take some time to get your food depending on how busy it is, but that's expected. Overall, good place! Try it!
(4)
Shervin M.

Appetizer, drinks, main meal, and dessert were all great! I really liked the decor on the inside. It's a fun place to have a night out with friends and family or before a show downtown. Also giod if you just want some hommade ice cream. It's a little more expensive than I usually go but otherwise great! And besides tgat the only thing we didn't like was how big the pour was on wine very small
(4)
Jennifer R.

Great place downtown to grab a light lunch and even brunch. The turkey BLT was fantastic and my sister had the chicken and waffles from the brunch menu. We also had ice cream which was amazing. The environment was great, love the industrial chic decor! Staff was friendly and prompt! Overall great experience!!
(5)
T W.

Heard good things about this place, and good reviews here. So we made reservations (recommended as they get busy!). Interesting decor. Almost nautical with the ropes on one wall. Menu seemed to be fairly normal with burgers and sandwiches and salads, etc. I asked about the enchiladas and was told it was the sous chef's mother's recipe. OK I want that. The other items we ordered were the ahi poke appetizer, the prime dip, soup, and the salmon. The poke was not really a poke, at least not like any I've ever had. It was fresh ahi sashimi on a bed of grains (including quinoa) with a slice of avocado on top. There were little bits of sauce scattered around the plate, and they did help a bit, but it wasn't enough sauce for the ahi. It just made a nice presentation. I think they had an idea, but it just didn't work out right. It wasn't horrible, but it really wasn't poke either. It was plain ahi sashimi. Gotta go with 2 stars on this dish. My enchiladas were really good. A sweet green chile flavor, and a good amount of chicken inside. The spanish rice also was kinda sweet but good. Definitely a solid entry on their menu! Four stars for this one. The prime dip is a French dip using prime rib meat. There was a LOT of sauteed onion and melted cheese in it. There may have been more sauteed onion than beef. It was tasty, but I think the beef should have been better represented than the onion (even though I do like onion). Again, they were trying for a different interpretation of a relatively common sandwich item on many restaurant menus. Three stars here. The side soup was REALLY good. Some sort of southwest vegetable soup. Four stars for that tiny bowl. Lastly was the salmon. The person who ordered it thought it was great. I had a bite and certainly it was properly-done salmon, but I didn't really detect anything special about it. It was good, but it was "just salmon". If there was seasoning my bite didn't get any. I'll go with the rating of the person who ordered it, which would be 4 stars. But to me it was "just salmon" like lots of other places (so 2 stars...maybe 3 if I'm in a good mood). They have some unique ice cream flavors, and I will say the dark chocolate was very nice. Service was reasonable. Not as attentive as it should have been, but reasonable. All told I would have to give the establishment three stars. Maybe 3.5 if I had the option. It certainly was "A-OK", if a bit pricey. I can't say I'm a "fan" because too many of the menu items our table ordered just didn't "wow" me. Some did, but it seems hit or miss whether their interpretation of a typical dish (like a French dip or enchiladas or a burger) will really be "special" or more like something you can get anywhere.
(3)
Iris G.

I have enjoyed my experiences at the HUB - the food is consistently fresh and tasty. The salads are always overflowing with "the good stuff" and are not overpriced. Service tends to be a little on the slow side on the patio, but it is always extremely busy whenever I've gone so I do not dock them a point for that. I've had some of their crazy fry combinations. Delicious! One of the things they do well is making sure the base (ie fries) are nice and crisp. They hold up well under all the toppings piled on top. My particular favorite is the one that has blue cheese and hot sauce. Tangy and spicy mixed with fries...how could you go wrong? I have yet to try the homemade ice cream-usually I'm too full from my meal to indulge in dessert.
(4)
Kez B.

This place is awesome. I've been there a couple times and my last experience was very nice and a little romantic in my opinion. I went there with my bf for our first anniversary last weekend and the food was wonderful and fresh and the service was very efficient and the staff is very attentive! We sat outside with scented candles and 90's to current music playing.
(5)
Cynthia D.

The food is not bad but the service isn't the best. I also don't like that they didn't really have many choices for non-alcoholic drinks, I always just get water. Don't get the lobster roll, it was gross and dry. I do recommend the avocado salad with roasted corn. My husband gets a burger with bacon and tater tots and he seems to like it. What I do like about this place is the ambiance, it's pretty nice inside. Personally I don't think it's worth the hype because it's overpriced and average. I've gone more than once to see if maybe it was just a bad day but nope...this place is simply overpriced average food with nice decor.
(3)
Stacy M.

Really people? 4 stars??!! Um, no need to eat here again. Very nice atmosphere, nice server but the food was um, not worth ever going back. My server recommended the goat cheese salad if u liked beets. I love beets, so winning choice for me. Until it arrived... The beets were in tiny teeny dice sized pieces like you would get in a can. I literally have had better or equivalent quality in a bagged salad. My dining companion had the prime dip sandwich which I was told tasted rancid. There are too many other gems to be found then to go here. Sorry, not sorry.
(2)
Michelle S.

To put it in one word: Meh. A number of my friends from Tucson recommended this place, so when my best friend and her husband came down (and we did also) for a visit we decided this would be a good dinner spot. Food wasn't bad, my husbands Hub burger was amazing according to him, but the prime fries were like roast beef fries and the Mac n cheese was bland. Again, not bad, just nothing to write home about. Service was good, the place was busy and we weren't left waiting long for anything. The drinks were... different... My friend's husband said the summerhaven one reminded him of sweet white gravy (lol!) so if that's your thing, get one!
(3)
Rayne M.

Went here with a friend after a day of being downtown, and oh my goodness it was amazing. We only got the ice cream but it was so delish and its all made in house! /forget cookies and cream or mint chocolate chip, the flavors they create are crazy unique! I had the "Easter Basket". Green coconut, chocolate malt easter eggs, and even more classic Easter candies. My friend got the pure chocolate which was heavenly and very rich. The other flavors included a great "Milk and Cereal" and "Coffee and Doughnuts". Plus the interior is beautiful and modern, great for a date or night out with friends. Only downside is the parking but it is definitely worth the walk!
(5)
M J.

You can tell that the food here is good quality food. The Mac and cheese is made from premium rescan cheese. I didn't even know that existed. The portions are medium to large, well worth what I paid
(4)
Heston C.

The glory curds is why I go to this place. In addition the steak prime fried. The rest is history. Great ambiance and good food. - nuff said.
(4)
Vickie S.

It has style, it has grace. HUB is modern and pretty in that mixed eclectic industrial way that gives you a nice five year window of time. Upside down lamps! Because! The food prior to dessert was good but not amazing. I can't comment on the mac and cheese, so if that's what you're thirsting for, that's all you. It's not cheap eats, but it's also not super expensive. Service is team-based, so you'll have twenty people around either delivering or speaking to you about your order. Only one of the twenty introduced themselves to us, though, so good luck if you want to ask about something. It wasn't fast, either. The ice cream is really quite spectacular. A range of flavors and options that will make you ponder taste pairings and your sense of adventure. Mexican Wedding Cookie? An almondine delight. There's a flavor with M&Ms and pretzels in it that a friend got and oh what a sweet and salty adventure. The ice cream took this from a less than appealing experience to a recommended stop. Just probably not for dinner.
(4)
Sunshine M.

Been wanting to try the ice cream here... Looked so enticing everytime I pass by... Atmosphere is pretty cool... Dim with twinkle lights = pretty! Ice a restaurant and bar and ice cream shop all in one! But this time around we only came in for the ice cream. I gotta say that it is pretty pricy pretty much a dollar per oz that u get... They have really interesting flavors...i tried the goat cheese and cheery almond (i think that's what it's called) and it was very interesting.. Gotta adjust ur taste buds... Coffee toffee was supposed to have alcohol in it but didnt taste much of it in a spoonful.. Ended up having sea salt caramel... One of my favorite flavors....this was the stickiest and creamiest ice cream i have ever had in my life like omg! Also the richest so if u have one heck of a sweeth tooth here is the place for you! I thought that it was a little bit too sweet but that's just me... I like to mix a lil sweet and a lil salty. He got the pumpkin flavored one.. Had nuts and raisins.. I tried a little bit of it and it tasted like pumpkin pie :) Wanna try the other flavors!! 3.5 for now!
(3)
Elvin G.

If you want Awesome late night happiness in the Old Pueblo, hit the Hub. Unbelievable pastrami sandwich & gin & tonics that will satisfy your inner imperialist . Add a highly professional & Ãœber attentive restaurant staff, there really is no better choice on Congress after hours.
(5)
Stephanie S.

Yum yum yum! The food and ice cream is great. Waitstaff has been pleasant both times I have been here. The mac and cheese is a classic and a must try. I wish they had just a little bit more variety on the menu, but it is an overall great choice.
(4)
Erika I.

One of my favorite places to eat. The ice cream beats anywhere else with fun and flavorful tastes such as birthday party or oatmeal cookiedough, honey ginger or some crazy sorbet made right there in their venue.Which you can just walk in, taste a couple and get only the ice cream (instead of dine in). P.S.: They change flavors very often which keeps interesting and surprising. Yet their food and salads are good. Their cheese curds delicious, worth it and the service lovely.
(5)
Austin S.

We came to Hub for the ice cream tonight and were not disappointed! While there was a line for the restaurant, we had a clear shot at the ice cream station and headed right over. The staff is generous with the samples and willing to help you find the delicious flavor you'll feast on that night. I would definitely recommend the bourbon almond crunch and the malted banana - yum! Our friend had the Nutella brownie and a scoop of the oatmeal cookie dough (always a good choice!) They have creative flavors and are a staple in downtown Tucson now. A comparable choice is probably Isabella's ice cream, which is now becoming more prevalent around town. Glad we have such great ice cream here!
(5)
Lexie P.

I had two meals here. The last one was supposed to be seared ahi salad. When it was served it smelled, good ahi doesn't smell strongly of fish, so it was obviously not fresh. It had a mealy consistency and to my surprise had scaled (yes scales) on the underside of it. I alerted the waiter and told him it was inedible and he looked at me like I was crazy. 35 minutes later they didn't bring anything nor did the waiter come back and ask me if I wanted anything else to eat. So everyone at the table ate, but me. The bill came and the salad was still on the bill which they refused to take off the bill stating I ate it. The waiter who took the salad initially went in break and conveniently could not be found. Needless to say I haven't eaten there since. The drink are good and ice cream is good and I like the atmosphere, but I just can't bring myself to eat there again.
(2)
Erin O.

Loved this place! From the aroma when you walk through the door, to the rustic decor, to the comfortable seating, to the amazing food, everything was great. We had the mussels, tater tots, wings, Reuben sandwich and Caesar salad, and it was all fab!!! They even put salt and pepper on the veggies (subbed instead of chips) we got w the wings, which by the way, is something I never thought about, but will do in the future!!! Absolutely recommend this place to anyone in Town. You will not be disappointed. Unless you're weird.
(5)
John G.

I have eaten here on three occasions. Last time, I had a caesar salad that had ice chunks in the lettuce which was basically frozen. Overall, the food is O.K but not special though the prices are quite special, to wit, HIGH!
(2)
Beth B.

As many times as I have eaten here they have never let me down. The service is always excellant and attentive. The crowd quiet and respectful. The food and ice cream are absolutly delectable. I recommended The Hub for families and everyone!
(5)
Kirsten C.

Called for a reservation for 4 kids 2 adults was told the only seating available was outside, but was told "don't worry we always have a ton of people who don't show up so I am sure we can get you inside." Well, we got the at 5:45 10 open tables and told we could sit outside but we would have to wait in the bar until 8 with 4 kids all under 8 yr old to eat inside . We finally begged and asked if we could eat on the shaded patio- after much eye rolling by the hostess and serious attitude we were seated. Okay no worries shade we will just eat and get out of here... No the back patio seats are an metal wall away from the dumpsters. Imagine 106 weather and trash. We ordered and ate the whole time we could see the empty tables inside from the garbage sauna seats! I have been to the Hub before but never again. NOT FAMIlY FRIENDLY!
(2)
Angela H.

I love love this delicious place. We were here last week for my birthday! I highly recommend it and enjoy taking people to try it!
(5)
S M.

I had the lobster roll, it was quite delicious! Not quite as good as those I've had in Maine, but I can't really fault them too much for that. I also liked their beer selection.
(4)
Andrew A.

I have eaten here twice in the last few months and both times have been excellent! They have an fried cheese curd appetizer with a Sriracha Ketchup dipping sauce....sweet lord what an amazing snack?!?!?? My gf loves the Chicken Ragu. It is served on orecchiette pasta w grilled chicken, spinach, bacon and red peppers. I always make sure to steal a few bites. I've had the chicken pot pie, which was superb, and a roasted corn and avocado salad that was also just about perfect. The service is always great and the atmosphere is fantastic despite a rather hipstery vibe. We haven't even tried the ice cream but we will be back so often we aren't in any hurry. Love this place!
(4)
R R.

I visited for some ice cream and a drink. Superb drinks and creamy delicious ice cream. There are tons of drink options, and we had the sampler of ice cream because all of the flavors were overwhelming :) we could not decide on one.
(5)
Aaron R.

I love the fried cheese curds, and they have a nice beer selection. Plus they have a great atmosphere, enjoyable music that isn't too loud.
(4)
Taryn R.

Prime rib fries. Best fries ever. Ahi poke, calamari, lobster mac and cheese, shanghai salad with ahi. All really good, wish we lived in Tucson so we could come here all the time!
(5)
Christy F.

The HUB makes their own ice cream and I HIGHLY recommend it! If you are in the mood for a scoop, you can walk right in, and in the dining room there is an ice cream counter. Chalkboards are behind the counter listing about 20 flavors. Hands down it is the best ice cream in town, totally five star worthy. If you are dining here, make sure you save room. The flavors are very creative, which I adore. Thai peanut butter, which is reminiscent of Bangkok Peanut by Jeni (who is my fav James Beard award winning ice creamer), Chocolate Rose (which I MUST get more of), Vietnamese Coffee, Mexican wedding cookie, Strawberry malt, Irish breakfast-lucky charms with whiskey (totally inspired by Humphrey Slocomb another artisanal ice cream joint), and Bourbon almond brittle were just a few of the selections. For dinner I had the steak frites. My steak was cooked to temp with perfect char marks. It is served on top of the fries, which were nice and thin and soaked up the juices of my steak nicely while maintaining their crispness. Others loved the tomato bisque and chicken pot pie. There were no complaints on the shrimp pasta or fish and chips either. They had a small drink menu and I would have liked a larger offering. A few of my guests tried a spicy tequila drink, similar to a margarita but the drink was rimmed with candy. We dined on a Tuesday night and it was not very busy. Def. do not need reservations. However, they were playing some pretty loud house music, not the best for conversation. The restaurant is dimly lit, the bar is off to the side (with no one at it). In the rear of the restaurant hangs table lamps from the ceiling. Exposed brick and stage rope line with wall along with bench seating. It has a modern hip feeling. Service could be much better. Bonus- free parking!
(3)
George F.

I stopped in with a coworker while in town on business based on the Yelp reviews. The decor is fantastic with exposed brick, high ceilings, upside down hanging lamps and many other interesting features. The narrow but very deep space draws you in and seems to go on forever. The menu is full of tempting options. I had a house salad with blue cheese dressing and a pastrami sandwich with tots. The salad, from the greens to the additional ingredients to the dressing was fantastic. The pastrami was good but the toast was quite charred in a few spots. I didn't say anything because I don't mind that but I was shocked it made it out of a kitchen with this type of reputation. I got the tots thinking they might be unique but they weren't any different than you'd buy frozen and make at home. But all in all we had a great visit and would gladly go back.
(4)
Ionakana H.

Interior: 8/10, Food: 8/10, Service: 8/10 I would recommend the Hub ribs, shrimp pasta, Calamari and glory curds. Lobster mac & cheese was ok - the lobster wasn't fresh, but the mac & cheese was good. Ribeye was a bit overcooked for medium rare. I would skip the salmon. Would I go again? Probably.
(3)
Francie R.

Really enjoy this place and bonus, they take reservations. My husband HATES waiting for seating at a restaurant and we routinely eat out as a party of six, so that's a huge bonus. The food is excellent and the service very good. They also have made on premise ice cream which is super yummy. Overall an excellent experience and one we will repeat.
(5)
Christina L.

Now that I don't live in in town anymore this place is always a treat to go to when I am downtown. It's a little more bustling and hip than it used to be when it first opened but I still find myself comfy and cozy and able to enjoy a good dinner appetizer and a drink when I come. It seems the menu is ever-changing and today I was surprised that they had a limited brunch menu on a Sunday afternoon. It does seem like their craft cocktails can be a little overpriced for what they are but it's definitely worth trying the bloody Mary at least once even if it is nine dollars. But beware it's got a little kick to it. My absolute favorite is that they serve modern comfort food be sure to try the different varieties of mac & cheese and the number one thing to try in the menu is there prime fries. The staff is always accommodating and make sure you get a window seat if you're able to people watching is the best part of being downtown! If you have an opentable account you can now do reservations and get your points! And another must is the ice cream that they makeup house! So many creative flavors and you can even take home a pint. Faves: salted caramel ice cream and prime fries! Try the Ruben too!
(4)
Nancy H.

Stopped in for lunch during a quick run to Tucson. The good: Great decor and atmosphere, awesome ice creams, nice and crispy tater tots. The meh: Both of us ordered the Pastrami Reuben after the waitress sang its praises. The sandwich construction left a lot to be desired. The fairly runny thousand island dressing and modest portion of meat was concentrated in the center of the toasted marble rye. Most of the sauerkraut and Swiss cheese wound up on one half of the sandwich. We requested, and cheerfully received, extra thousand island to moisten the edges of the sandwich. Our waitress did say that they'd just changed up their menu that day...but it didn't seem like this was a new item. In fact, the flavor and texture of the meat and other ingredients was quite good. If I found myself back in Tucson and in the neighborhood I might give them another chance, but in truth I'd probably just get some ice cream and look elsewhere.
(2)
Brandon W.

An ice cream parlor right in the center of the restaurant. I wish I came up with that idea. A constant flow of income in a part of a city with good foot traffic on top of the restaurant AND the bar!!! And at high modern American restaurant prices! I wonder how much income it brings compared to the restaurant itself. THE GIST: Above-average ice cream but expensive / Great french dip / Weird restroom FOOD HIGHLIGHTS Crab Cakes: Small, but crunchy and delicious. They didn't provide any citrus to squeeze on to the crab cakes, which would have been nice. Prime Rib Dip: I ordered this here and later almost changed my mind. I'm almost never impressed with french dips at restaurants, much less those that cost $14. But Hub's dip is almost like a Philly cheesesteak sandwich with au jus on the side. It was delicious and the portion was pretty good. Ice Cream: It's not amazing, but pretty good. The best thing about it is the assortment of flavors. That being said, I went a relatively safe route and went with strawberry shortcake, which was creamy, not too sweet, and delicious. CONCLUSION Hub is a solid American restaurant. There's nothing groundbreaking about gourmet hamburgers and sandwiches on their menu, but everything I tried tasted great. I plan on returning before I leave Arizona.
(4)
Scott H.

If I could give 6 STARS for service I would. The food was outstanding, the portions were huge and the atmosphere was fun and upbeat. I highly recommend this spot for a date night or dinner with the family.
(5)
Stacy F.

A fun place to stop if you are downtown in Tucson. We picked this place due to the reviews on Yelp and wanted to give it a whirl while we were in the area. We headed in and were seated immediately in a great front window seat. Our waitress filled us in on the specials of the day, which included chicken and waffles and took our drink orders within minutes of us being seated. I couldn't pass up the special and jumped on the chicken and waffles and my fiancee had the pastrami and swiss burger. The chicken and waffles were really good. The chicken was boneless and cooked to perfection with an amazing breading. The waffles were tasty and they were happy to sub regular butter in place of the almond butter (allergy). His pastrami burger was cooked to order and there was so much topping on it that eating it was a challenge - but one he readily accepted. Although we were stuffed from the food, we opted to share a 4 oz thin mint ice cream cup and it was definitely a good pick. We couldn't turn down ice cream at a creamery! The only thing lacking for this place is parking and getting to it. We drove around for about 15 minutes downtown before being able to find a parking garage and walking about 4 blocks to get to it. However, I will say it's worth a walk! Overall: A Tasty food, really nice servers and great ice cream! Put on your walking shoes and get to going.
(4)
Ciera L.

The hub is a great place to take anyone, perfect atmosphere for a date night or perfect for a birthday dinner or big group. They have something on the menu for everyone, great drink selection and rumor has it that they have great homemade ice cream. I unfortunately have never had their ice cream before yet! Anytime that I have been here it looks packed and super busy, but not to worry! The wait time is quick and totally worth it. Definitely a great place for dinner, I totally recommend it!
(5)
Hayli G.

Nice atmosphere. It looked amazing! The place looked like it'd be a hit. Too bad it couldn't live up to those standards with their food. I got the prime fries, which were french fries with cheese sauce and shredded prime rib. The first warning flag is when the order came very quickly- too quickly. The fries and cheese sauce were good, not the best but tasty. The prime rib on the other hand was disgusting. At first I thought it was some kind of seasoning or herb that was put on it, but I soon realized the taste was from the steak not being fresh. It tasted like they'd left it out for a day and then cooked it. I'm a bit scared I'll get sick from it to be honest. If you have to come here, don't order food. Do yourself a favor and get ice cream instead.
(2)
Audrey H.

The calamari appetizer was great! Shared a chicken pot pie and it was well made, flaky crust and all but a little sweet for my taste. We came at Friday rush time with no reservations but were lucky to get a spot on the back patio. Breezy and bright green succulents next to our table. We were gonna skip the ice cream but there were so many choices on the handwritten list that we went for it. Tried the horchata snickerdoodle and it tasted exactly like its name.
(4)
Paulina N.

Okay, so we used to come at least once a week, sometimes twice. Then, we decided we should chill out a bit and hadn't been back for about a month because it got kind of pricey eating there constantly. Let's just say... we'll never be back after the last two chances we've given them. They were the WORST experiences of our lives and absolutely embarrassing. The first we'll-come-back-since-it's-been-so-long experience, we hyped up this place to two of our friends... And completely regretted it a little while after sitting down. First, the waitress said she'd come back after a few minutes to let us decide on the menu. A few minutes should not mean 25. When she finally came back, she took our order without writing anything down. Props? No. She didn't remember we wanted certain things on the side or on separate plates. We ordered two Ribeyes & Fries, Half Roasted Chicken, and a Shrimp Scampi. Oh, and a Mac n cheese to start. The food took a while, but it was understandable considering how busy they were. The steaks were asked to be Medium and Medium rare. UH, BOTH looked and tasted like beef jerky on the edges. Edible in the center. The chicken was dry. The shrimp scampi was... Tasteless. The only thing we loved was the Mac n Cheese, but they didn't have chorizo anymore. The waitress came back once to refill our drinks, after I'd say ... About 45 min since we last saw her (when she took our orders). Tip ? I think not, and I'm not even ashamed to say so ! Overall, that experience was enough to keep us away for a while. However, a good friend of ours decided to have her birthday dinner there (against my objections)... The experience? Food was just as dry, tasteless, and overcooked as the first time. This time, we had about 15 others who agreed !!! Service was slightly better, with less of a wait. So disappointing. I'd only come back for ice cream. Which is what we still do fairly frequently. That's what the two stars is for.
(2)
Todd G.

Good food, slow service. Bordering on poor. I prefer not to spend 2.5 hours on a 2 course meal.
(3)
Sonora S.

Fabulous food and pretty good service, but parking makes it a hard choice for me.
(4)
Naveen S.

Good ice cream. Misleading yelp offer. Took away from the otherwise great experience.
(3)
Andrea m.

The salted caramel ice cream is to die for. My only problem was I ate too much amazing food and only had room to try one ice cream flavor. Plan ahead and be ready to be tempted by a lot of flavors. I had the Shanghai salad and that was delicious my friend had one of the sandwiches. It was a veggie panini and it looked pretty substantial.
(5)
John B.

Let me cut to the chase. The HUB has a great location, great waitstaff and wonderful ambiance - as well as wonderful drinks. The food however, is subpar. I had the Ruben sandwich and it was the only time eating at a restaurant where I thought the meal was going to make me hurl on the spot. The super salty brine on the meat coupled with the buttered, toasted, dressing laden bread was horrible. The other food was, meh. The ice cream is uninspired and filled with ice crystals. It is neither creamy or satisfying. Two stars for ambiance, drink menu and location. No stars for the food.
(2)
Christina D.

I had such a great time at lunch today at the HUB. My husband and I came in around 1PM and it wasn't too busy. We were sat in a cushy white booth and were given our menus and water. I had a few moments to look around at the wonderful decor. This place is modern and upbeat, and even had good music playing in the background. The waiter came by to take our drink orders, I got the Sugar and Spice Martini, my husband ordered an IPA. I was impressed at the beer and wine selection, and liked that they had a happy hour special starting at 11 until like 6. 3 dollar drafts and 5 dollar draft wines. My drink was delicious, and seeing that I could definitely taste the whiskey, I felt like the HUB was trying to get me drunk. That is just fine by me. Continuing on. We looked over the menu and saw the item, Prime Fries. What is that? Well we asked the waiter and he proceeded to explain that it was the Hub fries smothered in the Hub Mac and Cheese Cheese with caramelized onions and prime rib on top. Sold. We ordered that as soon as he was done explaining. The waiter said that it was a pretty big appetizer and that we should think about that while we were thinking about ordering dinner. I am so glad he mentioned it, because after we finished that mountain of deliciousness, I looked at my husband and was like... Well I definitely can't eat a meal! Maybe another appetizer and another round of drinks? Sure thing! So we got the wings and I ordered another martini, something with Pomegranate in the name. It was SO fantastic, once again, they weren't skimping on the alcohol. My honey got another beer, and the wings were on our table in like 5 minutes. The wings were spicy and plentiful. They are laid around a cup of ranch and on top of crispy potato chips. Cute presentation Hub. Ok so we checked in with Yelp while we were there, and continued on with the winning, because there was a check in offer. A Free Mini Cone! I got the Salted Caramel Ice Cream and my husband got the Dirt flavor. The reviews on the caramel ice cream are no joke. Get it. Love it. Take a pint home. We had a great lunch with great service and even better food. I am glad this place opened up downtown. I am running the 5k downtown on Saturday evening, so I am thinking of revisiting this place as my after run treat.
(5)
Kristy N.

I would say this was some of the WORST food I have ever eaten! Service was good, the ice cream was awesome-I think they should forget about the food and focus on the ice cream. I had "macaroni & cheese" which consisted of over cooked pasta drenched in oil with a sprinkling of melted cheese on top; the blue box mac & cheese is much better! The pot pie was a ramekin filled with frozen veggies & topped with puff pastry! It was gross. I give them 6 months. The atmosphere is awesome and would go back for cocktails and ice cream.
(1)
Molly L.

Really awesomely creamy flavorful ice cream! We got fluffernutter, chocolate malt, and oatmeal cookie dough ice cream. All we're amazing, but the oatmeal cookie dough was OUT of this WORLD!!
(5)
Sarah T.

I want to love Hub. I really, really do. But there are some serious issues that I've seen in my visits. First among them is service. Service is poor every time; drinks sit empty, and I end up waiting for excessive amounts of time to even place my order. I think addressing the service issue would seriously help Hub become a landmark of downtown cuisine. Good things also abound at Hub. Portions are fairly large, the ice cream is pretty damn good, and the back patio is just plain adorable. Don't even get me started on the interior - it is stunning. Perhaps the gorgeous interior sets high expectations for service and cuisine that the restaurant just can't match. It is *that* pretty inside. I was pumped when I saw pastrami on the Hub menu. I haven't had good pastrami since my exodus from SoCal, and I instantly knew what I would order. I got the Hub salad, which featured HUGE chunks of pastrami, spinach, red onion, and a mustard vinagrette. I enjoyed it. The mustard vinagrette was perfect for the salad, and I loved the freshness of the spinach. The pastrami tasted great, but the bites were GIGANTIC and a little overwhelming. I guess I shouldn't complain, too much meat is definitely a first world problem. My personal religion can be defined with three words. Macaroni and cheese. I worship the stuff. So, of course, I ordered a bowl of Hub's vaunted Mac to see how it stacked up. It was definitely cheesy, with an extra layer of cheese melted on top almost like french onion soup. The macaroni was good, but somehow lacked the POW! I wanted. I like Sauce's very similar mac much better. The reason I think Hub will be a success is the ice cream. Tucson's hot and dessert-deprived downtown needed ice cream, and Hub delivers. On a recent jaunt downtown with friends, we ran inside Hub, got some ice cream cones (Bacon Scotch, Malted Chocolate, Thin Mint) and sat on the back patio to enjoy them. It was a great experience, and I feel like I will do it quite often during the scalding summer. The ice cream is pretty tasty and filling - I would not recommend getting any more than 2 scoops. For the rich flavors like Bacon Scotch, 1 scoop would probably suffice. Anyway, Hub has SO much potential. I can't wait to see it grow and improve. It is well on its way to becoming a downtown staple.
(3)
Annie H.

I almost always come for the ice cream only. Every flavor is rich and true to the flavor description. Each flavor is interesting and carries distinct fragrances from the ingredients. One of my favorites is Grandpa's breakfast made of maple bacon scotch waffles. In also quite enjoy blueberry port cheesecake as well as vanilla malt toffee. The flavors are seasonal though, so I usually try something new every time. I actually give it 5 stars as an ice creamery, but the food itself is not so great. If possible do not request tons it outside because the service will unintentionally ignore you. I had to walk inside after twenty minutes to ask if my order was put in. I ordered a pork dish while my mom ordered a pasta dish. The pork was too salty and the pasta very rich and dry. I think that the service would have been much better if we had sat inside. The ambiance of the place is relaxing and it seems like the time just passes when sitting inside. Outside just has a view of the parking lot. I do enjoy this place as an ice creamery and I think I would enjoy the restaurant too except for the outside seating.
(4)
Morgana L.

I'll start my review with what's great about the Hub: the ice cream. Flavors here are unique, fun, and totally delicious. There are classics like the salted caramel and turtle pie and there are seasonal varieties like pumpkin spice in the fall, and a good selection of sorbets as well. I loved the honey ginger and the blueberry port cheesecake. Ice cream at the Hub is the perfect balance of sweet, flavorful, and not "fake" tasting like anything you would buy in a store. I'll never go to Baskin Robbins for ice cream again as long as The Hub is around. What's good about the Hub: the dÃ©cor. No matter where you're sitting, there's something interesting to look at, like upside-down lamps, ropes scaling one wall, exposed brick, rows of colorful bottles behind the bar, and floor-to-ceiling glass windows overlooking Congress Street for some great people-watching. Another nice touch is the tables bent over the long sofa in the bar area, which easily solves the problem of where to put your drink while you're sitting. What could be improved: the food. I've eaten here several times and was left feeling underwhelmed. Most recently I had the cheeseburger, which is something fairly basic that every restaurant should do decently. While the burger itself was tender and cooked just right, the bun was lackluster and rather spongy/tasteless. The side accessories were a leaf of lettuce, some raw onions, and two very stingy slices of tomato that didn't even cover half of the burger. I've had better cheeseburgers at certain Californian fast food joints. The other food item I've tried at the Hub is the mac and cheese, and it's nothing to write home about. I found it rather bland, more sauce-y than cheese-y. It wasn't terrible, but I didn't feel it was worth the price. I'll definitely come back to the Hub, but only for the bar and especially for the ice cream. It's perfect for a little after-dinner treat, as long as you eat dinner elsewhere.
(3)
Elizabeth A.

Recently visited my adult daughter in and we aways love to find good food!! Hub was on our short list for dinner and sadly, by virtue of timing did not make the cut. However we did keep it in our back pocket for desert!! SOOO GLAD!! All the different choices of ice cream!! They let you sample all the flavors your want. Some even have liquor in them!! I chose a sundae with gluten free ice cream (not sure why that was necessary ) given i topped it with hot fudge, marshmallow syrup and POTATO CHIPS!!! The most amazing sundae I have ever had. I will be back!!
(4)
Roxanna S.

I adore this place, the food is excellent and the ice cream is divine. I've been in many times and no matter how busy it is (and the place gets packed!) the service is always excellent. The decor is great and I love the overflow seating in the bar, really well designed for the high numbers of customers that come through. Pro tip - if you're going to eat there on a Friday or Saturday night, make a reservation!!!
(5)
Nali M.

the HUB restaurant and creamery has been a restaurant on my to-try list for a while. especially since i've seen massive amounts of good reviews to this place. the husband and i decided to stay out a little later after an elite even near the university. he suggested somewhere else, but as we drove by i was excited to see that the hub was still open, even at a later hour. we had a seat in one of their booths and our server came to our table promptly. the menu wasn't too long and there was a variety of unique offerings. i wasn't in the mood for unique so i just stuck with a cheeseburger and fries. the hubby got the onion soup. while waiting for our order to come out, we took in the atmosphere --wide open spaces with very tall walls and fixtures. super trendy and fits well into the downtown scene. the cheeseburger wasn't anything super special, and the fries were alright. i think i should have requested them to be a bit more crispy. the husband's onion soup was delicious. they loaded it with cheese and it hit the spot right on. we sat right in front of the ice cream station and were perusing the different flavors our entire meal. the husband's choices were narrowed down between chile lime sorbet and horchata. mine was pretty apparent: dark chocolate! the husband chose horchata in the end and it tasted exactly like a horchata drink. the dark chocolate was very rich and creamy. i wasn't paying attention but if they have waffle cones, i'll have to get one next time. i think we'll definitely be coming back to try out more items on the menu as well as some other delicious flavors of ice cream!!
(4)
Adriana R.

Enjoy going downtown for this fun place. Love, love the prime fries and a martini. the homemade ice cream is the cherry on top!
(4)
Brenda R.

After a "certain age"- nights of toe curling debauchery are hard to come by...you're older, your wiser, and you are usually in bed by 8:30. Whats a woman to do when she wants to throw caution to the winds and be " Oh i will HATE myself in the morning but to hell with it BAD?!" Well you Cougar you, cram it into your spanks and slink on up to the ice cream counter at the HUB. The salted caramel has enough butter cream to solidify your arteries, in a good way....rich, ribbons of caramel and a slightly salty aftertaste..oh my!!! Rocky Road Caliche puts a spicy kick to a chocolately chunk filled masterpiece...and the Elvis...oh god oh god oh god...rich vanilla ice cream with hunka hunka bacon bits , peanutbutter and banana . You will stagger out and do the walk of shame down 4th with a ring of chocolate around your lips, a glazed look in your eyes, and a vow to Never, NEVEREVER give into your baser instincts again....but you will be back, oh yes...you will be back..... .
(5)
Victoria C.

This is a really fun place to take the kids. It's a really kid friendly place but with a great atmosphere for adults. That servers were really nice in making sure the kids were ok. I really liked the blue fries, the mac and cheese and the pot pies. Their ice creams are so delectable with their unique flavors, like honey basil and jalapeno spice. This restaurant presents such a novel idea. We ended up going there about 3 times because the ice cream was so delicious. Especially on a hot day. The Hub is the perfect blend of trend, brewery, food and desserts.
(4)
Jessica H.

Classic Americana comfort food with a modern twist? Yes, please! Went here on a date last weekend and was pleasantly surprised by this little spot. How could I have missed HUB? It's so close to my staple weekend haunts, and there's ice cream! Despite my being oblivious to the place, I settled in pretty well at the bar. All of the bar staff was incredibly nice, and asked for my drink order almost immediately (despite a packed bar and waiting area). The beer selection was pretty respectable, nothing to write home about... We had a reservation, but ended up waiting about 10 extra minutes for our table to clear up. No big deal, considering it was a Saturday night. The mac 'n' cheese came highly recommended, so we opted for an appetizer order. I jumped at the opportunity to get a lobster roll, even though the closest living lobster is thousands of miles away off some distant coast. The food was decent. I wasn't blown away by anything, but I definitely had a good meal. The atmosphere was also pretty great. We were able to have a good first-date banter without yelling, but there also weren't any awkward silences. We didn't opt for ice cream, but obviously that's reserved for my next visit!
(3)
Anna T.

Incredible, food, atmosphere, and ice cream!
(5)
David A.

Best Mac and Cheese I've EVER had! You need to try it. The ice cream is also pretty killer. Good place!!
(5)
Santiago G.

Dear HUB, May i just say how wonderful my experience was at your establishment. I walked in and was greeted by the hostest warmly and asked how many. I simply stated one and she offered me a table but I declined and sat at the bar. The bartender greeted me just as warmly and introduced himself. I asked to taste a beer and then asked his opinion about their tap selection. He made a excellent recommendation and was very knowledgeable about the selection of beer. He was on a roll so I asked his recommendation for a dinner item. He recommended the braised short ribs. They were PERFECT. They were so tender and were simply mind blowing. I savored every bite. The bartender asked how they were and then the chef came out to ask how they were. I was simply blown away by the service I had here. Oh and the ice cream was equally as mind blowing. Worth every minute and every penny. A real Tucson gem.
(5)
Julie S.

Love this place !! One of my favorite restaurant's in Tucson. I had the chicken salad sandwich which was very good. My most favorite thing though is the Ice Cream !!! Love that it is homemade and they have so many different unique flavors !!!
(5)
Eduardo C.

Perfect late night place to finish off a night. I always order the Prime fries, but the burgers are also quite tasty. The white chocolate macadamia ice scream is extremely smooth with a rich taste. My friends have raved about the salmon and Ribeye steak, but I've yet to try them.
(4)
MH W.

Finally tried The Hub's food for the first time tonight. We had a reservation so there was no trouble seating our party of 9. (Note: Parties of 8 or more have auto 18% tip.) Our waiter was friendly and helpful esp. with substituting and giving ice cream advice, even going so far as to give our whole table a sample of the Thai Coconut to try because we were all curious. I had the Vegchetta sandwich and substituted the coleslaw for a cup of tomato bisque(+$2). The bisque was thick and had a rich flavor. There was some confusion over two Vegchetta sandwiches--one w/portabello and one without. When the server realized the mistake, he took one sandwich back to be remade and brought out the missing ingredient for the other promptly which was appreciated. The sandwich was okay. Perhaps I am spoiled with Beyond Bread's Maya's Market, but I thought the sandwich could have had more veggies and also more of a unifying sauce or cheese, as it tasted a little bland. Overall, I would go again to eat, but with the drive and parking it definitely wouldn't be my first choice. Four Stars for the Ice Cream (-1 for price): Obviously the ice cream is worth a trip for a treat every now and again. OH! And for your future planning, they do comp a birthday ice cream!
(3)
Jennie F.

Just ate lunch here for the very first time after reading some wonderful things about this place. The ambiance - was very hip and what a new and revitalized downtown scene needs!! YAY! Loved the upside down lamps! Very cool! The food was AMAZING! I started with the Cheese Curds (The Glory) - very good! I'm a huge fan of Rueben's and OMG - their Pastrami Rueben is FANTASTIC - truly yummy and HUGE! My only complaint initially was the cheese wasn't melted, it was almost like they forgot about it and threw it on top right before they brought it out. I let that go and proceded to enjoying my sandwich which as I just mentioned was amazingly good. After I ate half of the sandwich I realized NO SAUERKRAUT was anywhere on it. I notified by waitress and she brought me some out immediately. I questioned her on it and also mentioned the "unmelted" cheese. She apologized and said the kitchen was having a hard time getting the orders correct lately for some reason (?) Now on to the service...Our waitress was very good, and knowledgeable about the menu as well as the wine & beer list (which is always a plus with me). I wish the rest of the wait staff, and hostess were more friendly and inviting, they were pleasant, but really didn't go out of their way to make sure our experience was fantastic. The vibe was sort of "Oh gosh do we really have to be here and wait on people?!" Another pet peeve of mine (and I'm sure other people as well) is when the wait staff (along with your waitress) is preoccupied watching tv - which sadly occurred on our way out. I get there was a very exciting sporting event on - but honestly if you are working - tivo it and do your job! Not a super "service oriented" restaurant and I hope they change that because Tucson needs more of this type of restaurant and food. Summary: I'm a HUGE FAN and am rooting for them - but they need to tweak their customer service a bit! ;-)
(4)
Badhri S.

Had a Vegan Ratatouille, Crab cakes.. Bourbon Ice cream was fantastic
(5)
Reina R.

First of all I want to say, whatever you do, try the ice cream at HUB! Even if you aren't hungry get a taster of one of the many unique flavors HUB offers. My personal favorite is the Oatmeal Cookie Dough! Eating that ice cream reminds me of being a kid, begging my mom to have some of the cookie dough as she made oatmeal cookies on a cold, rainy day. But back to HUB...When I first walked in my initial thought was, "This isn't Tucson, this is some trendy restaurant in LA or New York". We were seated promptly and took a glance at the drink menus before ordering. Someday I'll be brave enough to try the Nathan & Mark cocktail (Makers and Pickle Juice) but I opted for one of the many wines on tap. Wine on tap seems to be gaining popularity here in Tucson, me gusta! During happy hour the wines on draft are $5 a glass. I opted for the Merlot and it was a great choice. They also have a pretty good beer menu, I'll try and order a micro brew if they are ever out of the Merlot. We've had the opportunity to try quite a few dishes on our multiple trips to HUB. The burger was great - juicy and even better with cheese! The Vegchetta was great too- I just wish the veggies came hot, not cold. That was an adjustment but it was still very flavorful. The mac n' cheese is also very good! Great addition to the Tucson downtown scene. I'm happy that HUB has opened up downtown and excited to see what the future holds for downtown Tucson!
(5)
Morgan C.

Every time I go here I end up loving my whole meal. There is a salad with roasted corn and avacado that is very good. The cheese curds are amazing. Most of the time I will stop in just for a scoop of ice cream when I have the craving. My favorite one was called banana toffee but they don't always have it. All flavors are especially unique!
(5)
Melissa J.

I'd been here for the ice cream but we've kind of avoided going here for dinner because I've just read so many mediocre reviews and I've experienced the spectacularly awful service at Playground. So I was pleasantly surprised when we enjoyed our meal so much last night. I loved the cocktail I got, the Presidio. At $8 it felt priced just right. I also liked that all the cocktails are the same price. I had the Vegchetta sandwich, definitely a tasty sandwich with the caramelized onions. My husband had the pastrami which was also delicious. All 6 people in our table thoroughly enjoyed our meals. We were super stuffed but you can't leave there without having ice cream so we split a 4oz of the Coconut Cream. Totally amazing and delicious with pieces of coconut in it. The service was great, not overbearing but at the same time we didn't have to wait forever to put in our orders. The one downside is that while everything was so good it's almost too much food. So if I had to choose I think I'd just go and get a cocktail and some ice cream, because while it was all good those were the spectacular parts.
(4)
Nicole P.

They have the best Ice Cream in town for specialty flavors. The rice krispie treat, and ginger honey are delicious. Can't wait to go back and try more!!!
(5)
Gabriel R.

Awesome time great atmosphere, food was awesome so was the ice cream will definitely go again.. Great service everything was all around perfect.
(5)
Cindy R.

I recently went to the HUB for a girl's night out with some friends. We had a good time, even though they messed up on my order. They corrected it rather quickly and I left roughly a 20% tip. I thought this was an appropriate tip. When I got my credit card statement I was completely shocked to see that my tip had been changed!!!! This is something the drives me completely nuts!!!! I tip based on how my experience was and don't appreciate people changing it. When I called and spoke to a manager they said they would take care of it They had to call me back a few days later and the second manager could have cared less - he didn't even offer and apology. I wasn't looking for a free meal, but an apology would have been nice - pretty sure if I EVER go back I'll be paying cash!
(2)
Caz C.

Ate at the bar for the heck of it. Just to get a new view and check out that room. (Very nice!) I ordered the Rotisserie Chicken Sandwich with a huge side of crispy french fries. The house wheat bread toasted was perfect with this sandwich. The chicken salad is slightly sweet with dried cranberries and gets some extra body sharing the sandwich space with radish sprouts. I ate every single crunchy fry which was a mistake that day 'cause that left no room for ICE CREAM! The barkeep was friendly and helpful and the food was served promptly.
(4)
Christina M.

Absolutely love the prime rib dip here- always flavorful, and large enough to split. Drinks are mediocre for the price, but the food is what keeps us coming back.
(5)
Amanda R.

The best friend and I hopped in the car Saturday for a last minute little road trip to Tucson. First stop for lunch upon arrival in Old Pueblo was The Hub downtown, where we devoured tremendous patty melts stuffed with juicy grass-fed beef and swigged Viking-sized mugs of wheat beer. Freaking amazing architecture and design: functional, modern, pleasing, hip, urban. I usually tend not to be a lover of very modern spaces, but there's something so well-done about this restaurant. Inviting for all types.
(4)
David C.

Pork belly was horrible; however the bacon Mac and Cheese alongside the chicken pot pie...THEY WERE AWESOME!
(4)
Andrea H.

This is a great little place-- I just love, love, love so much about it. It's exactly the type of thing the downtown area needs. It's hip, unique, and tasty! My favorite things about the HUB are: 1. The handcrafted cocktails! There is something for everyone. Try them all! The prices are fair. 2. The comfort food dinners. They are worth all the extra calories. Trust me. The fries, mac & cheese, and sandwiches are filling and satisfying. 3. The ice cream. Wow. The homemade ice cream is an awesome way to finish a meal. Everything you've heard about the salted caramel ice cream is true-- it's heaven in a cone
(5)
C B.

Excellent food and while a little pricey, the portion sizes more then makeup for it. And they really shine with their ice cream. You can come in just for the ice cream if you want and I usually do.
(5)
Cherie T.

I'm very new to Tucson, so I am in search of all the great places to eat. After searching various review sites, including Yelp, I decided to try HUB. After navigating the crazy construction, I was happy to arrive at HUB. This place has a nice modern lounge design. I was also thrilled that HUB is open very late. Who ALWAYS wants to eat dinner by 8pm? Not me. Our waitress was nice, but coming from New Orleans I am used to a bit more of warm hospitality. It's not a negative, just something that I prefer. The menu seemed to have a good bit of comfort food. We started with an appetizer of bacon and ranch fries. I was surprised that the majority of the app options were fries. I guess I expected more creativity and selection. Though I was attracted to the shrimp and grits, I decided to try something else. I ordered the pork chop w/gravy and mashed potatoes. It is normally served with corn, but I requested a sub of the mac n cheese ($2) since lots of regulars raved about it. For such rave reviews for the mac n cheese, I was left wanting more...depth of flavor, more cheese! It was good, but not nearly as satisfying as I expected. Overall, the dish was good. I tend to want to fall in love with a plate of food. I didn't this time, but it was good enough to get me to want to come back and try more of the menu. The serving was good for the price and I took the leftovers home. The dessert menu is essentially a handwritten list on a piece of notepaper and consists of only ice cream. Salted caramel, another local favorite, was too easy a choice, so I chose Honey Ginger. At first it was light, creamy and refreshing, but the ginger was so strong that it left a bad taste after each spoon. I love ginger, so I was surprised that it overpowered the ice cream. I found myself drinking water after every other bite. The music playing from speakers was a little annoying and distracting at times. It seems like a great place to hang out and just enjoy an evening. I will definitely go back and possibly bring a few friends.
(3)
Kinga H.

On my most recent visit to Tucson I wanted to check out some of the new eateries in town, this being one of them as it came recommended by a friend of mine. Located in downtown Tucson, which I may add I am so happy is finally becoming something more than the desolate part of town that once people only went to for court or the occasional concert. A college friend and I had lunch here. The ambience is fun and relaxed. Loved the upside-down table lamps used as lighting fixtures on the ceiling the most. The patio, although small and overlooking a parking lot, was desert chic. Lunch consisted of a veggchetta sandwich, squash and zucchini on soft chibata bread with yummy fries for myself and a chicken Caesar salad for my friend. Menu consisted of salads, soup, pot pies, and unique entrees, even a vegan section of the menu! Small but well thought out menu for those with an eclectic palate seeking American comfort food, a unique fusion. I saved room for dessert as I just had to try some of their homemade ice cream and sorbet... unique flavors, most which change daily. I sampled to my heart's content... The chili lime sorbet (a nice hint of spiciness), berry pie ice cream (a popular flavor, not my favorite), strawberry passion fruit sorbet (creamy and fruity), and sour watermelon sorbet (yum). The guy behind the counter encouraged it, even sampled a few flavors with me! , I settled on the oatmeal cookie dough as I always order something I didn't sample, it was vanilla-y with sweet chunks of the dough, mmm. The service was excellent as well. Friendly, hospitable, and prompt. A must-try in my book!
(4)
Jeri R.

I admit i have had a number of very pleasurable meals here and the ambiance is quite nice...However, I have received some considerable attitude from the Hostess...YOU SEAT PEOPLE AT TABLES which requires no advanced degree's or skills so simmer down sweetie.
(3)
K M.

The ice cream and assortment thereof gets a THREE & 1/2 to 4-star range. Pretty creative stuff. The atmosphere is good - - you will be breathing oxygen in the Hub. Actually a good setting, a real people place, a buzz. The regular menu & food is not bad, but not "wow," not unique. Adequate however enough to visit, mostly for the ice cream.
(3)
Nina P.

i thought this place was pretty cool! The food wasn't too bad and the ice creams were great! I ordered the lobster roll with cole slaw and fries and my husband ordered the prime dip. The fries were to die for the main dishes were good but nothing too super fantastic, nothing i would crave... The service was super duper fantastic. The ice creams were really yummy and creamy. I am giving it 4 stars because their bathroom sucks! It is one of those where only 1 person is allowed at a time...one for the boys one for the girls and also because it was a bit too loud in my opinion... Other then that, I say this place is worth a go go go!!!!
(4)
Brian H.

Mention the HUB to anyone in Tucson, and they often say, "oh, the ice cream is really good there!" So while meeting some old friends at the HUB one night for drinks, I decide to indulge in their signature treat. I go to the counter and begin trying out flavors. One after another, I am strangely disappointed. Yes, the titles are suggestive of what my mouth is tasting, but only that. Nothing grabs at the palate, everything seems rather bland and devoid of personality, no depth to any flavor. After going through perhaps 8 flavors, and apologetically admitting to the server that nothing was really interesting me, she suggests bourbon almond brittle. This was mostly bourbon and little almond brittle; one cup was enough to give me a buzz. It was sadly the only thing in the case worth writing about. Shamrock Farms makes more distinguished ice cream.
(2)
Betsy Z.

What a fun restaurant! The interior was trendy-casual with the exposed brick walls and hanging upside-down lamps acting as chandeliers. There is a large beer selection with 4 daily specials. The wine selection is a bit smaller with two daily specials. There are also plenty of fun cocktails to choose from! The menu includes salads, sandwiches, and entrees that I would describe as upscale comfort food. I didn't try the ice cream (this is surprising since I basically live for dessert!), but there are numerous flavors and toppings. I'm excited to go back to try one (or two...) of the flavors!
(4)
chelsea b.

I left feeling like I was a deer who had spent the night at a salt lick! First, I ordered the antipasti skewers which contained roasted red peppers, green olives, mozarella and pastrami. Now, I love cured meats but the pastrami came in 2 inch cubes! It was totally overwhelming and kind of gross to have sooo much salty meat. From the menu description I pictured it being more like a antipasti salad with thinly shaved meat but instead it was little bricks of meat. Then, I ordered a salad. The salad was probably 2 parts lettuce, 1 part bacon and 1 part dressing. I only took about 5 bites of the salad because it was to salty and gross. Again, they went totally overboard on the meat. I would guess that there were probably 8 pieces of bacon cut up on the salad. The lettuce was also super limp. It was like they put the lettuce in a fryer basket and lowered it into a vat of dressing. Our server didn't seem to notice that the salad was barely touched. Finally, we ordered the vegetable pot pie which was decent. On this last visit I did not order ice cream but I have had the ice cream there in the past. Its pretty good and if I ever go to the HUB again, that is all I will get. The decor is definitely a high point of the restaurant. However, our table was right in front of the kitchen doorway. The view into the kitchen made the rest of the restaurant seems like a facade and dampened by enjoyment of the atmosphere. There was a dirty rug leading into the kitchen and the whole hour and a half we were at the HUB, there was food ALL OVER THE FLOOR leading into the kitchen. Servers just stepped over and through the food and tracked it in and out of the kitchen for an hour and a half. It was gross watching a pile of food (what looked like a spilled salad) slowly being scattered around. It was pretty amazing that not a single employee stopped to clean it up and it didn't inspire confidence in the kitchen cleanliness! I will not be back to spend my money here.
(2)
Swishy S.

Love this place. Love the tables in the windows and the bar area. Thought I'd miss the shortribs when they took them off the menu ... but replaced with a similar stew. super yummy. Stubborn Hubster is my favorite drink. Always recommend The Hub to friends from out of town!
(5)
John F.

I've written about the HUB before. When it first opened, when it was off and running, and recently when now it's been around. I have to say this place is managed to perfection, which is a recipe for longevity. First, they read and responded to all reviews; they learned and took suggestions from those reviews; now they are emphasizing service and customer satisfaction, which will keep them around for a long time. My latest visit we were seated right away. Yes, we had reservations, but it was second Thursday and crazy busy in there, but we were given a nice table and promptly served. We had a fantastic experience, all the more so because it could have gone badly. My partner wasn't happy with his dish, it came out a little cold (pork) and wasn't what he was expecting. He was promptly given a salad to eat while the chefs prepared him a different meal and the manager (owner?) came and promptly apologized. We were still eating together as my main course was fine, and he was able to enjoy the salad while his alternate dish was being prepared. This dish came out of the kitchen in 5 minutes. We of course had the "creamery" for dessert and the manager came out and said those were comp'ed as well, which was hardly necessary but a memorable gesture of graciousness. These actions will keep me coming back with the highest of praises.
(5)
Danielle T.

Good food, good atmosphere, and even better ice cream flavors! I had a mix of two flavors and went to heaven.
(4)
Rosanne C.

The Hub has a great ambiance. I like to sit in the bar while we wait for our seats. I also think the prime fries are a great appetizer--my favorite in the menu! The fried calamari, not so much. The ice cream is the main attraction of this place. I think it's great that they let you sample all the flavors before you settle on one. The ice cream always tastes fresh, and I've had a few flavors over my visits: the peppermint patty, the aztec chocolate, and the pecan one. All were great! The regular dinners are hit and miss, once I got the orichetti pasta dish with chicken and it was great! But, another time, I got the pastrami sandwich and the meat was fatty and dry--same with a burger I ordered. The draw of The Hub is the atmosphere and the ice cream, I'll definitely continue to go for those things, but maybe not for dinner.
(4)
Sitha I.

This place is really cute. Love the decor. Very contemporary, late night it gives you a lounge feel. The hostess and waiters are super nice, very welcome-y with big smiles. However, I have been here a few times for dinner and the food hasnt intrigued me. Besides it opens late and in the dowtown area, this wouldnt be my usual dinner spot. They have very different ice cream flavors some wacky, some interesting and some of the classic flavors. I think the smallest size serving is 2 ounces that cost $4. If you do find a flavor you like I think $4 is worth it. So far... I havent found one :( I order the half chicken once and it was a really big portion but it didnt stand out from any other rotisserie chicken. My bf got a pork sandwich that didnt impress him either. As an appetizer we got pastrami fries, which I thought was pretty good. This was a big serving as well, could of easily shared it amongst four people. I have also tried the shrimp scampi pasta bowl, really good but too much garlic for my taste. There is one thing that I will always remember about this place is this whiskey drink that tasted alot like cherry tylenol. I know, why would i order this? Besides the waitess recommending it to me I thought I tried something strong, different and hoping to knock my socks off. Good thing I wasnt wearing socks! Not that I would try it ever again but HUB will now and forever be associated with tylenol whiskey for me. The long island ice tea tends to be on the sweet and fruity side everytime I've tried it.
(3)
Esther E.

Have always loved The Hub, but there must be a new chef in the kitchen. It has been disappointing the last couple of times with food not to the standard of just six months ago. Service has always been a bit slow, but now the food is lacking.
(2)
Allison C.

The Hub is one of my personal favorite places to go for happy hour, dinner or lunch! The most important thing to remember about The Hub is to make a reservation. If you make a reservation, they can't ask you to leave the table. The few times I've forgotten to make a reservation, I've been told that we can have a table up to a certain time (e.g. we get there at 5:30 and we have the table until 7 since it's booked at that time). In my opinion, it's not that big a deal, but this is fair warning. The ambiance is nice, with fairly intimate seating and not too noisy. There is outdoor seating that is a smallish patio, so as the weather gets nicer I would think those would fill up quickly. The only downside is the restrooms. There is one female and one male and there have been a few times where the line to the female bathroom can be 5-6 women deep. The food is delicious. I highly recommend the corned beef sandwich, as that is what I usually get. A friend and I will usually split the prime fries as an appetizer, and the mac and cheese as a side or on its own is pretty darn good also. My boyfriend had the corned beef hash and said it was very good. The meals are all decently priced for the food you get and I've never been able to finish a meal there. Normally, I eat half my sandwich and bring that and the fries home. Now on to the ice cream! This is the best part in my opinion. For anyone going, I strongly recommend trying the bacon ice cream. The servers at the ice cream counter have always been nice and they'll give you a sample of whatever flavor you ask for. The Hub makes all the ice creams in-house, so there have been some pretty amazing combinations. A few of my favorites: Irish Coffee, Pumpkin Pie, Dirt, Salted Caramel and Mexican Wedding Cookie. Make sure you save room for dessert because you can't go there and not get it.
(5)
D L.

Great food! Came in for a late night dinner. Enjoyed my Turkey BLT with Tater tots! Bacon was not greasy and sandwich was huge & so fresh! Taters were fried and seasoned perfectly. Hubby had the pot pie; chicken a bit dry, but veggies were fresh and the crust was delish! Decor was so cute! Loved the music and ambiance! Was so stuffed we didn't get to try the ice cream, but there were a lot of people coming in just for ice cream, so it must be good. Service was good, nothing to complain about. I thought the prices were very reasonable for good quality food and large portions. Definitely will plan on coming here again!
(4)
Don M.

Best tater tots! Cheese curds yum!
(4)
Andy S.

The HUB makes a great first impression. The old brick building with its exposed walls and high ceiling sports thick metal trim around all the doorways and windows, upside down lamps hanging from the rafters in the back, and lots of other cool features. And the food is nearly as impressive. My girlfriend was very happy with her warm lobster roll (sauteed 1/4 lobster, butter, garlic, herbs, coleslaw, fries), and the corned beef and rye sandwich w/ fries was also very good, although the chef really needed to trim more of the fat off. The ice cream is a must, and they're very generous with the samples. The banana (chocolate) chip was excellent; one of the best ice creams I've had. I also enjoyed the red velvet cake ice cream, although the real pieces of cake were sometimes larger than I'd have preferred. I found the 4 oz cup to be plenty, as they still fit in several scoops. You can also have them do a combo of two different ice creams.
(4)
Bob H.

Maybe a year ago my wife and I had lunch at the Hub. I remember little about what we had and was less than inspired to go back, so we were wary of returning. However I like to give new places time to mature and the Hub has done exactly that. The atmosphere is excellent. I love the combination of old original construction laid bare with new - if necessary for structural health, structural elements and architectural details. It is a high end rustic pub style restaurant/bar. With that said we sat at the very comfortable bar and were served by a very competent Bartender named Beth. I had an IPA from their 20+ draft beers and ordered the Randi (Corned beef with Swiss and Cole slaw on slightly toasted rye bread). It only took one bite to immediately realize this meat was brined on the premises. It was that good, the best I have had anywhere in Arizona. Beth confirmed they make both their Pastrami and Corned Beef in house and brought us a sample of the Pastrami to taste. It too was excellent. My wife ordered the Cobb salad and was very happy with it as it had a variety of veggies and a spring mix of greens. Topped off with a small cone of German Chocolate cake ice cream - I will remember what we had and will be going back soon. I'm hoping the crab cakes are as good.
(5)
Esmat E.

If you are ever in the mood for ice cream with a twist, just visit the hub. The the menu is constantly changing but you can never go wrong with with flavors like salted carmel, dulce de leche or my personal favorite red velvet cake.
(4)
Jessica G.

Have been here a few times and it seems to be hit or miss. The ice cream however, is always amazing. I've had the chicken salad sandwich- very good, two salads, very good, the lobster roll- absolutely horrible and the bacon mac and cheese, which is amazingly awesome. BUT the service pretty consistently stinks. We even went on a Monday night with no one in there hoping for some more attention and were basically ignored. So I think that area needs some serious work. The pricing is reasonable, and their drink selection is pretty good- wouldn't mind some additional beers on the menu though.
(3)
Jimmy D.

If you haven't been downtown in a long time you better run! HUB is a great place for happy hour, dinner, appetizers, or late night fare! The bar is amazing and the selection of tap beers is a little overwhelming a good way :-) The Tuna Noddle has become my favorite, just sayin'
(4)
Meredith C.

My husband was raving about this place and took me to check it out. We went for lunch on a Saturday and it was definitely hopping, but not overly crowded. We received a wonderful, welcoming greeting when we walked in the door! I loved the decor and the whole feel of the place. Very modern, comfortable and fun. Our server was superb. We shared the chicken salad sandwich and the mac & cheese. Perfect amount of food for us for lunch. I thought the chicken salad was great; most places mix way too much junk in chicken salad that ruins it for me but this was simple and delicious. The cranberry mayo was a subtle, yummy touch. The fries were perfect. They graciously split the sandwich and fries onto 2 plates without us asking them to. The mac & cheese was quite yummy. I was too full to try the ice cream though it looked and sounded great. Can't wait to go back and try it!
(4)
Stephen P.

ice cream is amazing, extremely rich though. really great interior. I wouldn't comment on anything else as the food is eh and the service is creepy.
(1)
Laura M.

Finally went to check out Hub since you get a discount of 50% off your bill (up to $12) when u show ur ticket stub from the Rialto Egypt exhibit. Score! Overall, about a 3.5-4 star rating. The wings were absolutely awesome...they are baked and then deep-fried so you get that great crunchiness. Nothing is worse then a soggy wings. Unfortunately our sandwiches looked amazing coming out, but didn't hold up to the awesomeness of the wings. I had the Reuben Pastrami which was really yummy (All the corned beef and pastrami are made in-house), but I'm really not a fan of huge chunks of fat so I pulled out at least 30% of the meat. The prime dip was pretty good although the au jus was not very flavorful at all. Warning: If you don't like chunks of fat in your sandwich as well, I would recommend staying away from the Porchetta sandwich. I was really excited to try it but after asking the waitress about it she explained it's pork tenderloin wrapped in pork belly...so yeah, pretty fatty there. Finished up our trip with some awesome coffee ice cream, I'd definitely give Hub another chance for appetizers and drinks but will probably pass on their sandwiches in the future.
(4)
Susan M.

Yay! I'm a fan. I like to eat here and the food is good. Maybe costly, but food good.
(4)
Chantelle P.

"Porchetta" . Overdressed peeps looking for a posh place to eat carnivorous delights? WRONG. Do not be fooled by the Rotisserie esteemed pretty roasted pork vision you have from the description on the menu. It is not. It is, in fact, $13.00 worth of crap tough meat. Roasted pork should be tender,..have a delectable and seductive sauce. This sad excuse of a pork sandwich is ever so lacking...kind of low quality cheap diner style (which I've had better at a divey diner). Arugula cannot save this disaster on ciabatta. Seriously you will be depressed by a bland hunk of pig meat called porchetta. Please don't waste your money on this poorly executed and simply bad sandwhich.
(2)
Raul S.

FAST Review: I've been to the HUB 3 times now. Basing my review off of my last visit. Food (2/5) - Extremely disappointed with my meal. Got the "Spin" salad, which was supposed to have goat cheese, walnuts, golden raisins and balsamic vinaigrette. Well, if you are looking for cheese and spinach with a bunch of sugar, then this salad is for you. The walnuts are candy coated, which would be good in small amounts. But it was covered in walnuts and raisins, and the dressing was very sweet. It came with a slice of pretty bland bread. The first bite was good. The next few were tolerable. After that, it was a chore trying to finish (I didn't). The execution was not as good as the description. I had a few bites of my wife's shrimp scampi, which was good. But I have to rate this based on what I ordered. Portions are adequate though. What saved the meal were the libations and the ice cream. They have a creative drink menu, with my favorite being the very refreshing Stubborn Hubster, made with ginger beer, vodka, and mint. They have many different, creative varieties of ice cream as well. The previous times I visited I wanted to try something other than the much praised salted caramel, so I tried the oatmeal cookie and also the Mexican wedding cake. But I regretted not getting the salted caramel both times, and ended up stealing tastes from my wife's scoop. BTW, the 4oz cup is plenty, as the ice cream is creamy and rich. Ambiance (4/5) - I like the decor of this place. The dim lighting, the upside-down lamps moonlighting as chandeliers, the ice cream counter just a few paces away from the drink bar. It fits in downtown. Service (4/5) - Service was good. Our orders were taken promptly and we got our food quickly. Total Impression (3/5) - Was not impressed with my meal at all this time. I know now not to order the spin at least. Hopefully next time will be better, as I still enjoy the ambiance, ice cream, and drinks enough to come back.
(3)
Victoria W.

Great drinks, good brunch, solid food, nice bar and ice cream! What else can you ask for? The prices are very reasonable and the food is great. Service has always been awesome, even though I've been on crowded weekend evenings or for Sunday brunch. I've been many times and I'll keep coming! Always a safe bet in Tucson and conveniently located!
(4)
Jackie W.

This was my second trip to HUB. I entered an ice cream contest on Facebook, and my flavor won! Buuuut....I never heard from them when they made my flavor, and I guess I missed it. That bummed me out big time! I went in today with my mom and my two kids for lunch. It is not really a kids-friendly place, so we ordered the cheese and fruit appetizer to keep them happy. It was delish! But not for kids! There were 2(!) sliced strawberries, and some mushy grapes along with some dried fruit. The crostini and cheeses were amazing and varied (but "stinky" to my daughter). Sooo, that didn't really help me to keep them quiet. Lunch was mac and cheese (YUM! Want to try the bacon mac next time in) and a chili dog and fries (Double YUM!). My mom had the Honey Ginger ice cream (SUPER YUM), and the Bourbon almond brittle (Meh), the kids both had a Strawberry malt scoop (Good!) and I had the Salted Caramel (A STAPLE!). I checked in on Yelp and one of the cones was free as a promo...liked that. I will be back..... sometime......
(4)
Diane C.

We have eaten at The Hub three times now. Unfortunately each experience deteriorates from the previous one. We won't dine here again. Problems with the kitchen - my entree arrived without several ingredients. Poor excuses from the waitress - new cook that didn't know the dinner menu? I guess a cobb salad is just too hard to make? My 15.00 entree salad looked like a side salad. Preparation of the ingredients is lacking. I could get a better cobb salad at many other places for half the price. Portions have gotten smaller and smaller since they opened, but the prices stay the same. The reality of the Hub does not match the hype. So many other places in Tucson worth going to.
(2)
N M.

This place was awesome! I will definitely be back. We ordered the braised short ribs and salmon. The short ribs were delicious, they were tender, juicy, full of flavor and the sides exceeded my expectations. The salmon was cooked to perfection. The dishes were generous, we didn't leave room for ice-cream. I swear I tried to stop eating my ribs, but couldn't, they were so divine. Although they were super busy, we were seated before our drink orders came. I ordered a Trumbull to accompany my dinner, it was perfect with the ribs. The restaurant is beautiful, the service was excellent, but for me, the food was the star! Next time I go back, I will make reservations, I will save room for dessert and I will post my review!
(5)
Kasey T.

This place has an excellent atmosphere. The food is delicious and the service was outstanding. The only downfall was the hamburger bun...it was a bit hard. Other than that, I would definitely go back for the cheese tots.
(4)
Jacob K.

This place had several good beers on tap--but no bottles. It was $3.5/beer happy hour. It is normally $5. There food was good. The thing that made this place stand out was the awesome ice cream. The Hub continuously rotates through its favors. I would describe the decorum as swanky-casual.
(4)
Colin G.

My star rating is a little lenient because, after visiting, I realize that they still have some kinks and will require a second visit. My SO had previously been here after receiving the various Facebook posts the restaurant had created. This should be a lesson in how to effectively use social networking (at least for this half of this decade) to launch a restaurant. They really did a good job of building up and marketing it. Overall, the service here was fantastic. Very friendly bartender and server and no issue when we moved from the bar to the cute little window table they have by the bar. The food came out very quickly but we were there pretty early and they were not at all busy. The big selling point here is the ambiance. Someone put a lot of thought into the layout of this place. There is seating everywhere. The walls are lined with these hip, cushy benches and tables in the main area can be moved around to allow for big groups. If you've ever been to On a Roll down the street, it's exactly like their setup. The bar room has the same sort of wall couch, but one is a plush gold and there are no tables except for right by the windows, which makes for a fantastic people watching experience. Long bar with three TVs in front of it so you can watch sports while drinking/eating. They have a great patio as well, which is rarity in Downtown but becoming more common. The restrooms round off the "this should be a nightclub" thoughts: everything is super hip and super modern. I only had two food items: blue fries and mac n' cheese. These totaled $10 but I don't recall the distribution. I opted for the blue fries. I liked that they used "real" blue cheese, and not that wonky, pussy blue cheese that you find on burgers and stuff. And there was A LOT OF BLUE CHEESE. I mean, it was an absurd amount of cheese that I could not finish so, be aware that you must really like blue cheese to order this dish. The mac n' cheese was served in a small bowl full of macaroni shells. They prepare it by using a velveeta-like cheese sauce for the base, but they garnish the top with real cheddar and bake it. It was nice, and my SO liked it, but I don't really dig the oil-based cheese. Give me my full, brick crapping pound of blue cheese on top of a few fries and I'm happy. My one, big ding to this chic little gastropub comes from the beer. They have two rotating taps and, when we came in, one was said to be a Ballast Point (San Diego) Double IPA which, because of its alcohol content (I was told 10%), had to be served in a smaller glass and was priced at $5 and did not go on happy hour. Fair enough but, when I drank it, it tasted precisely like Ballast Point's regular IPA, which I've had several times and quite like. It's a hell of an IPA, but it is not a double IPA. I ended up Googling it (they have do have wifi, btw) and found that the Ballast Point Sculpin that they were referring to as a double IPA was, in fact, the new name for Ballast Point's regular IPA. I felt a little shafted there. The bartender also tried to correct me with "Actually, I think the brewery is called Sculpin" but she was nice about it when I mentioned that the brewery was indeed Ballast Point and in San Diego and I had been there. Otherwise, they have a nice, rounded tap selection. Some stuff that you won't find elsewhere, others that are good but you find everywhere. Most stuff is $3 at happy hour, which ends up as a very good deal. I'll be back to try the regular food. The burgers looked interesting although pricey, but I've been told that they use mostly local ingredients, which you have to support.
(4)
Angelica V.

Absolutely love love love HUB. My first time at HUB, my fiance & I were visiting an out-of-town friend. He was staying at Congress Hotel, and since was so close, we decided to try it as a group. While waiting for a table, we had a few drinks in the bar, which was staffed very well and had an overall good vibe to it. Once seated, I took in the atmosphere of the main room, and fell in love. The ambiance is gorgeous. I ordered the Porchetta Sandwich. While I'm not the largest fan of pork, this was delicious. My fiance had the Dip, which he loved, and our friend had the tofu dish, which he seemed to enjoy as well. For our second visit, we brought three other friends along. This time, I ordered the Lobster Roll, which blew my mind. The lobster was perfectly cooked and seasoned, and I loved it on the hot-dog bun. Two of us order the Porchetta, and it was a lot fattier than I remember mine being. The Mac and Cheese didn't wow any of us, although the fries, chicken wings, and Antipasto Skewers did. (Side note, never seen an antipasto on a skewer, but this idea is totally fresh and delicious to me!) The service both time was great. The ice cream is always a treat. And I still love the vibe. I've heard some chatter that a few people disagree with the pricing, but for good service, good food, and good ambiance, I don't agree, I think the pricing is fine.
(5)
Valarie A.

Reasonably quick service and nice intimate atmosphere, I had a chicken salad sandwich that was very tasty! Also had an a cheese plate as an appetizer and was pretty satisfied with that as well. Didn't get a chance to eat dessert but I've heard only good things about their sweet and salty caramel ice cream! Will definitely go here again :)
(4)
Paul D.

Along the brick wall that runs the length of the restaurant, there are big ship ropes that go from tops of the booths all the way up the tall wall and attaches to the rafters on the unfinished ceiling. In the back of the restaurant they have hung seven or eight chandeliers which are actually table lamps hung upside down. The floor is very nice "worn" wood. There was one table that had the option to have a curtain pulled around it for a private romantic setting. From the back window, you can see the new energy headquarters building that is being built down the street. The HUB Restaurant & Creamery could easily be located in New York or Chicago. It has a distinct urban feel to it. It is very nice to see this restaurant in downtown Tucson. It is definitely a place to see and be seen at. We went here for lunch on a Friday afternoon and we were able to park the minivan in a metered spot right outside the front door. There were people in the restaurant but it was not too busy and we were able to sit immediately. The waiter was friendly and occasionally came to check on us. Now for the food. I had the beef dip and a side of fries, and my wife had the cheddar hamburger with a side of fries. The food was good. My sandwich had meat, onions, and peppers. My only complaint with it was I would have preferred a more hearty french roll than the one they used. We did not get any Ice cream but I now wished I would have. As we were walking out I saw they had "bacon and scotch" ice cream which sounds pretty interesting. I will make another trip downtown just to try that.
(4)
Sarah L.

This restaurant has a cool vibe for downtown Tucson, and it makes you feel like you are somewhere else... like SF or NYC, which is a welcome change sometimes! While the big city feel is nice, the big city food is (in my opinion) lacking. Had lunch with a friend here yesterday, and was overall not impressed with the food. Service was fine. The waitress was nice, and attentive- but not to the degree of being annoying. The iced tea is very weak. I could have been drinking lemon water, so why waste the $2.50 on iced tea, when it's got no strength or flavor to it? I ordered the lobster roll. Originally hailing from New England, I was excited, yet apprehensive to try a Tucson version of a New England classic. For $15, it's not cheap. The roll was not a roll, but an overly soggy hot dog bun, which literally seemed like it had been doused with water before they served it. It was that soggy! I even ordered the butter on the side. The lobster was outstanding though, flavorful & fresh. I would have spent $15 on the lobster alone- without the fries, or the bun. It was that good. If you don't enjoy water soaked bread, order it without the bun. The fries were good- flavorful & cooked just right, but the soggy bun didn't make the sandwich go over very well, and- without the soggy bun- it would have been a completely different dish. My friend had a hamburger, which she said was cooked well, and flavorful- but nothing out of this world. Make sure to save room for the ice cream! It's to die for, and if anything- one of the main reasons to visit the Hub. I had heard that the salted carmel was good, and my friend ordered the praline bourbon, which we split in a small cup. The ice cream was melt-in-your mouth creamy, and 2nd in Tucson only to Frost. One question for the restaurant. If patrons are eating the ice cream in house, why are they served in a paper cup? If you have a $23 per person check average (for lunch), shouldn't' the ice cream be served in a real porcelain or metal bowl? I'm not asking for the Queen's china, but anything beats eating amazingly flavored ice cream in a paper cup! Hmmm... The details need some attention at this restaurant. My big disappointment came when I got the check. $35.54. I was not disappointed in the amount, but I had a living social certificate for $40. I left the certificate and $2, thinking I was giving the waitress a $6.50 tip. Wrong! Apparently, the restaurant has imposed a policy that if your check is under $40, and you have a LS certificate- you have to pay the sales tax. What? That means if it's $40 or more- you don't? It made no sense, but I was not in the mood to argue with "restaurant policy," so I gave her an extra $5, and for sandwiches for two- total check was $47... Maybe their way of making up for the loss on these certificates, but not my fault that they decided to issue them. I left feeling that we should have gone to the Arizona Inn... After all, if we were going to drop $50 for lunch in Tucson, I would have rather had the full service experience!
(3)
Chase B.

What can I say? Hub is a fantastic addition to downtown Tucson. My boyfriend and I went there the second weekend that Hub was open and they already had their act together service- and food-wise. I love downtown for its gritty and Tucson-y feel, but I don't mind at all the shiny and, well, new feeling that Hub puts off. The interior design is about as interesting as the crowd that the restaurant attracts. And the food. Oh glory! The pot pies are a wonder, the mac & cheese is great and the ice cream is a blast. I give them 4/5 stars only because things can get a little pricey. Do not let that deter you. You will not regret a trip to this restaurant.
(4)
Artie E.

Great atmosphere, delicious food and fantastic ice cream! I love this place. I am so happy to see something like this come to downtown Tucson.
(5)
Eric G.

I know I know, I'm late to the party on this one. But better late than never, right? I'd had the ice cream previously, which was absolutely killer. I'm close to addiction when it comes to the bourbon offering. Wow is it great! But this time I finally got in to experience the ambiance and food. Going for a baby shower, I was pleasantly surprised to see how well they managed a group of 10. Especially for a Friday night. I love how the dining area and the bar area are somewhat separated. I don't know, kind of adds class to the place. And speaking of class--this former New Yorker is absolutely loving the brick-wall decor to the place. Just glad in general that this style seems to be making a comeback! But how was the food? The "tuna noodle" offering was delightful to me. I can imagine that it might be a little peppery and maybe a little buttery for some tastes, but to me, I enjoyed the decadent take on this dish. The tuna, by the way, was perfectly prepared. Delicious. Pairing this with their fries was a win-win situation. Delicious fries!! All these food offerings were at a pretty reasonable price. What shocked me was that the beer was quite pricey. $5+ for things like Sierra Nevada? Really?? The saving grace was a good selection on draught. Speaking of draught, they have wine offerings on draught as well. This might not be for everyone as it's chilled. A little weird when drinking Red. Finally, and I hinted to this earlier, the service was quite good, especially considering the large crown we brought along. All that said, the crown on this place truly is their ice cream. Seriously, how good is tis stuff?! Ben & Jerry's, eat your heart out! One last tip--check out back for parking--it's a nice hidden lot for free!
(4)
Amy P.

My favorite spot downtown. Recommend the mac and cheese, swordfish, The BLT with avacado is to die for and famous fot their homemade potpies and then their choice creams for dessert.
(5)
Francisco L.

Read great reviews, but just did not meet the built up expectations. The food is ok, but nothing to write home about. The place is great to go have a drink.
(3)
Mike M.

This place is going to be great! It almost was, but the service, while friendly, was slow. What is important to remember is they had been opened less than a week when we went. They will get the service kinks worked out. The food was great and the ice cream was amazing. Get the salted caramel! Despite the small issues, my wife and I were already planning a return trip the day after we ate there.
(4)
Michael D.

Trendy, delicious, and fun. Great drinks, trendy atmosphere and food, and if you're a sweet tooth the ice cream is to die for. Lobster roll and burger are both great, and with the drinks and ice cream you can't really go wrong. Definitely a staple to the downtown renaissance.
(4)
Renee K.

A beautiful space that invites you in and keeps you happy! The bar is so cozy the drinks are good and the people are friendly...even the people you don't know and don't need to know are friendly. Pull up a stool and you are in! The service here has improved so much that it has prompted me to share the love I have for the HUB! Greeting at the door was so friendly and most importantly efficient, this is a very welcome feeling when entering a busy restaurant. The bar is so comfortable that I want one just like it at home and to quit my job and to encourage all my friends to quit their jobs and all study mixology together. At 10 pm on a Sunday after leaving the Fox we walked into what became a full house. I am so happy that this place is here and it is obvious so many people feel the same! What is impressive is the vibe has chilled and a sincere effort by a kick-ass business owner has had an opportunity to invite feedback and has made some swift positive changes that let the HUB really stand out the way we all knew it could. How many places let you be the star too ;0 I can stop in with my son for a scoop = I am a great mom I can pop in with my husband and sit at the bar = I am a great wife I can go with family they can have meat and mac n cheese = I am great daughter in law I can plan to go with friends at any time we please = A happy crowd with me in it! If everyone in my party loved their food or even if I was blown away by mine I would give 5 stars...The way this restaurant is evolving I am certain this will turn into a 5 star experience!
(4)
Mike P.

If I could give the food five stars, and the service one, that's what the rating would be. First off, I would like to say that the food was excellent. They had several vegetarian options to choose from, and I went with the vegchetta, which was awesome. The service, however, was lacking. The hostess was very prompt and friendly, but we were seated in a weird little corner table that was blocked in by other tables. It seemed like there probably shouldn't have even been a table there at all. It took a while to get our drinks and water, and then a while to put in our order. After placing the order, the food did arrive promptly, but then we sat with empty plates for a while, the plates were cleared, we sat... and finally had to ask for a check. Perhaps we were easy to overlook since we were in such a weird spot, but if that's the case, the tables should really be laid out differently.
(3)
Dan L.

I came here yesterday because my friend read about this place in some travel magazine and she really wanted to go. I will admit, that the interior of the restaurant is cool, and the staff is really friendly, but the food wasn't really impressive. We had the cheesy tots with Hub sauce. Hub sauce is melted Velveeta cheese, wow. She had the corn and poblano chowder. She said it was good, but I do not like spicy foods, so I did not try it. Then my friend had a pastrami sandwich and I had the short ribs with creamy polenta. The pastrami, was better than average, I will give it that and my short ribs dish, was good, but it wasn't memorable. I pretty sure I could've made a better braised short rib dish. I was full, so I did not order any ice cream, but my friend had the Tiramisu ice cream. She loved it, I tasted it, and it was good. I'm pretty sure if I was to ever go to Tucson again and go out to dine that I will easily pass this place up. It was fine, but not anything that I would go out of my way for.
(3)
E. A.

Are you kidding me! Talk about a bunch of jerks! We eat out frequently and decided to try the Hub this day. We entered we seated and served water by a friendly young man. The we sat there. And sat there. And sat there. I guess we weren't trendy enough. Kiss my Hub!
(1)
Tiara C.

Great place! We live in LA and Tucson. Love meeting our Tucson friends for good food and great cocktails. The creamery is always good too! Enjoyed the service as well!
(5)
Duane T.

The ice cream is great. It is well worth the trip. Nothing else is worth the effort. The ice cream is served in paper cups with plastic spoons. That works for take out but it comes that way when you order it at your table after a meal. It was hard to eat the brownie part of the white chocolate brownie ice cream without breaking the spoon. Is it really that hard to wash a small bowl and spoon? Service: not bad but not great. That seems to be a theme in Tucson anywhere near the university. They have a lot of inexperienced young servers. They are inattentive at best. Facilities: Very hip urban looking place. But only one person bathrooms. There is a constant line. They were out of hand towels in both bathrooms. An employee was notified. Ten minutes later when my wife went there were still no towels. Also the men's room door lock was broken. Also in the ladies there was nowhere to put purses but the bathroom floor. Food: Main flavor salt. I had the porchetta sandwich. There was very little pork on it. What was on it was very fatty. It also was so tough that I could not bite through it. One bite into the sandwich and a long strip of meat was pulled out. There was nothing exciting about the veggie hash either. The toast was served dry, had to ask for butter. Eat somewhere else and then come over for ice cream and you will be a happy camper.
(2)
Wendy P.

Great food and great service. They allowed me to special ordered a small lobster Mac and cheese so I could eat it as a side.
(4)
Stephen Z.

Cool looking place with good food. Great homemade ice-cream with ever changing flavors. Large and nice selection of beers on tap. And it's in a great spot downtown. Great place to have lunch, happy hour or a drink.
(4)
Ismael S.

This gastro-pub style unique meat and ice-cream joint is something new and delicious in downtown. Really like everything I have had here. Try this place out.
(4)
lori c.

I really enjoy the HUB! bar is always a fun atmosphere. I enjoyed their salmon dish... very simple menu but a great place!
(4)
Matt M.

The three-headed monster (restaurant, bar, and ice creamery) that is HUB continues to please and disappoint me after a dozen or so visits over the past year. The things that HUB does well are exceptional enough to keep me coming back, but I've learned to adjust my expectations. After a few different menus and a handful of tweaks since their opening, I can now finally accept that HUB doesn't quite live up to the lofty expectations I'd built up in the months before they opened. Nonetheless, it's a worthy addition to downtown Tucson. As you probably know by now, the ice cream is outstanding. When HUB first opened I viewed the ice cream as an inferior, but tasty imitation of the hand-crafted ice cream shops in the Bay Area like Humphrey Slocombe. It lacked the the creativity and execution of the west coast's best ice creameries. Lo and behold, as the months passed away, they gradually improved the quality of the product and expanded the repertoire to include some truly innovative flavors. My initial reservations faded away, and I can now recommend the ice cream without qualification. The flavors change regularly, so it's best to go in with an open mind and sample a few options before committing. If you happen to wander in on a day when they're serving the horchata or sweet corn flavors, I'd highly recommend both. Though not as memorable as the ice cream, the bar does a lot things right. The bar stools are a comfortable perch if you're watching a game on the 3 HD TVs behind the bar. The bartenders are friendly and professional. Whenever I've ordered food at the bar, my service has been just as good (if not better) than it is in the dining room. The selection of draft beer is excellent, and, while it's not cheap, it's reasonably priced given the quality of what's on draft (especially during happy hour). All in all, the combination of comfort, TV visibility, and high-quality beer and ice cream keep luring me in, if I'm looking for a place to a watch a game downtown. If the food lived up to the quality of the ice cream and bar, then HUB would be one of my favorite restaurants. Unfortunately, I've yet to find anything on the menu that truly stands out. It's not that the food at HUB is bad--it's just not very good. More often than not, I've been disappointed by the quality, price, or portion of many of the dishes at HUB. The salads all look great on paper, but they're far too small for the price and tend to be unsatisfying. Many of the comfort food classics on the menu are good, but not great (like the $15 roasted half-chicken). My favorite item on the menu, the $13 pot pie, is too guilt-inducing to be a regular indulgence, but it's also a hard dish to screw up, so compared to other good pot pies, it's not remarkable. The $11 veggie hash is an overpriced, underwhelming take on a dish that most greasy spoon breakfast spots can nail for $7. Even the cheeseburger, overcooked and underseasoned, left me unimpressed. In general, my best dining experience at HUB have come on the occasions when someone else is picking up the tab. When I'm the one plopping done $15 plus tax and tip for a meal that was solid but unspectacular, I'm much more likely to be disappointed. One more note in passing: many reviews have referenced problems with the service, but I've never had a negative experience with the staff. I've had a handful of average servers, but I've never had a service problem. More often than not, my servers have been pleasant and attentive. Despite these shortcomings, I'll continue to regularly pop in for a scoop of ice cream or a cold beer on game day. I'll probably continue to dig through the menu, but at least I now know to keep my expectations low.
(3)
Angela S.

Outstanding food, good drinks, and some of the best ice cream in Tucson! Favorite flavors include black sesame and bourbon almond brittle. I have gone here with smaller groups with no reservations, a big group with a reservation, and just for ice cream and service has been good but not great (hence 4 not 5 stars). It is a little chaotic with the large numbers of customers and staff navigating a small space, but tables are spacious. You can come in and just order ice cream and sit at open tables and staff gives water and napkins, very classy. Glad to see improvements in downtown!
(4)
Molly B.

Again, 30,000 people warrants more than two bartenders.
(1)
Brandon F.

The Hub, Restaurant and Creamery is a great addition to downtown Tucson. First off the building and atmosphere itself are awesome! They did a great job with the dÃ©cor and revamping one of Tucson's great historic buildings. The food is excellent, I've had everything from their macaroni and cheese, to the Hub burger, to the salmon dinner. The lunch atmosphere is nice and relaxed and has a great little patio. The dinner atmosphere is great for a date or just going out with friends. Candlelit but still upbeat and modern, you almost forget that your in little ole Tucson. Service was excellent. We can't forget the cocktails! Excellent mix of cocktails with many being customhouse recipes or twists on traditional favorites. They also create all their own homemade ice creams which they are pretty proud of and rightly so. A great place to start off a night downtown or to keep low key with a few friends. And Oh....don't let the mirrors in the restroom freak you out!
(5)
Christy K.

We waited too long to make reservations anywhere for New Year's eve, and decided to try the Hub. To our surprise they were able to seat us with no waiting, although the hostess had said they were totally booked. It was meant to be.... We are both non-meat eaters so at first, it appeared that our only option would be a salad. (boring!) But the very helpful and hipster waiter pointed out the various vegetarian options available, and we were thrilled. We got the blue fries (not as good if you don't want them coated in beef juice, btw) which made me wonder if the hype was bigger than the handout at this joint. When my veggechetta sandwich and leafy green salad arrived, and my boyfriend's veggie hash graced our table, we understood why the place is so full all the time. The food was delectable and absolutely to die for. I loved the sandwich, with its tender ciabatta roll and delicately marinated and grilled veggie spears. The veggie hash was also pretty amazing, (I had to try it, couldn't resist) full of red potatoes, asparagus, artichoke hearts, red bell peppers, and scrambled eggs and whole wheat toast. After we gorged on this yumminess, we were reminded that the HUB's claim to fame is the ice cream. Again, helpful waiter gave his recommendations for the best ice cream-he was right again! About 3/4 cups later, we were filled to the brim with oatmeal cookie dough and banana butterfinger ice cream goodness. A-MAZ-ING! Loved every bite. Can't wait to go to this very trendy, big-city feel, delicious eatery again, but next time we might make reservations. We got lucky this time, but next time, who knows? BTW, can anyone explain the random patch of upside down table lamps that cover the back section of the dining area? It was a bit Dr. Seuss-y.....
(4)
Brian R.

We are very impressed with Hub. We have been loyal repeat customers. Where to begin? First of all the ambiance is well done. The service is consistently friendly and attentive despite being busy. The food quality is consistently an A. My favorites are the Reuben, which is unique in that it has thick cuts of delicious pastrami or corned beef. The Pub burger is delicious too. Also the fried chicken was a hit too. Try the Mac and cheese as an appetizer. Very tasty. My wife loves the vegchetta. If your tummy isn't bursting, go to the ice cream bar. They make it fresh churned, and will blow any other Baskin Robins or Coldstone fare out of the water. Arrive early or make reservations because they get busy quickly. Taste the food and you'll know why.
(5)
Paul L.

Amazing. Shoot me now and leave me in a ditch! I have tasted the best blt ever! Ive tried many things there and everything is superb (except... The lobster samdwhich was soggy, but yummy). Service is superb with a double smile. Atmosphere is nice, and it is always a great time there. Big portions, but you MUST save room for desert
(4)
Laura G.

If I were just going for ice cream, I'd rate this a 5. The food is also delicious, but not quite up to 5 stars. I recommend tasting a few ice cream flavors that sound goofy. Sometimes I end up ordering something I've ended up ordering something that I was just curious about because it sounded weird. Sometimes it really is too weird for a whole serving and I fall back on a more "normal" flavor.
(4)
Melissa C.

I can't give it five stars because there have been some misses, overall nice environment and nice meal. Love the comfort foods like mac and cheese and pastrami. Salads are fresh and creative. Lobster roll would be the miss, and perhaps more unique on a buttered and toasted Challah
(4)
Sheenon O.

Brendan was a great server. Super personable and took good care of us. The ice cream is the BEST HERE so creamy and smooth, we all tried peanut butter s'mores, ginger honey, Carmel and sea salt. They were amazing. This place has a pub feel but the sear ahi tuna salad had the taste of a place that was much finer. Also the prime fries are a must try. I would definitely come back again. Overall a great experience
(4)
Djminon Q.

Yes! I will be back!! Compliments to the chef!! I had a delicious garlicky shrimp scampi served over linguini tonight. The pasta was cooked perfect. The shrimp eere cooked to perfection. Dinner was complimented by several long Island Ice teas. We ordered steak rare and it was medium, overall it was delicious I love it when the waitrss is educated on the beer choice iThe waitress was very well well educated on the beers. Overall, it was unlovely evening. No room for dessert tonight. It was very busy but we did not feel leftout. We will be back. We enjoyed our stay.
(4)
Jill L.

The first time I went to Hub I had the Fresh Porchetta sandwich. It was beyond delicious. The ciabatta was not too chewy or hard, which I've seen happen at different restaurants frequently. The pork was moist and flavorful. The arugula was a perfect compliment in taste and texture. The second time I went I had the Corned Beef Hash. It was phenomenal! It had large chunks of really moist corned beef, the potatoes and cabbage were equally delicious. I had the S'more's ice cream. The marshmallows are roasted before added to the ice cream and I have to say this was a pleasant surprise and it really added a good flavor to the ice cream. Come on, you know how good a roasted marshmallow tastes compared to non-roasted. My third trip, which was a few days ago, I had the Porchetta again, and again it was delicious. We sat at the bar and received excellent service. I have found that sometimes sitting at the bar in other restaurants equals less than stellar service as the bar tenders are busy making drinks. I had the Mexican Wedding Cookie ice cream. It was delicious. It had roasted candied pecans and a good cinnamon flavor. Often pecans in ice cream are chewy because of the moisture of the cream and the fact that they are often raw. This was not so with this ice cream. The last two trips my husband had the Classic BLT. He loved it. The bacon was piled high and very crisp, chewy bacon on a sandwich can ruin the whole thing. HUB has down home comfort food but with a more upscale twist. The price is great for the quality of the food. The ambience is more upscale and hip. As you can tell I am in love with this restaurant! I have never had a bad experience or bad food and all three times we had great service! I highly recommend it.
(5)
John V.

HUB Restaurants is one of my favorite downtown Tucson venues. Fun environment, diverse menu and great service. Food is delicious and there is a wonderful selection of ice cream. I'm thankful for and supportive of businesses like HUB that invest in downtown.
(5)
Thomas O.

Good beer selection, great food and good looking waitresses. What more can you ask for?
(5)
Skylee E.

So I went back to the hub again and OMG perfection!! First off I called like an hour ahead and they said they could get me a seat at the bar but when I got there they gave me the cutest little corner table facing the street. It was secluded and lovely. My waiter was the bartender and he was very attentive and joked with my son. I ordered the chicken salad sandwich and it was DELISH!!! My son got the mac n cheese with bacon as always and it was as fantastic as always. I dont think anything could have been better!! If you dont ncheck this place out youre CRAZY!!
(5)
Brian M.

Great combination of local flavor, dowtown vibe, geat bar, superb ice creamery and excellent menu filled with reasonably priced comfort food. From killer Pastrami Ruben to "Cheese Fries" that are to die for and a solid spin on the invreasingly popular Veggie Hash, I was pleasantly surpprised on every front. If you are downtown this should be near the top of your list.
(4)
Joe B.

I went to HUB Restaurant & Creamery on a Friday night. The first thing that I noticed is that HUB is absolutely beautiful. They did an amazing job designing the place. I didn't have a reservation, so I put in my name for two. The hostess was sweet and told me that it would be around thirty minutes. I set foot to the bar and it was packed. I was quickly greeted by one of three bartenders behind the bar and went with one of their wines on tap. I got the Pinot Noir. It was delicious. My friend and I waited in the bar for about forty five minutes before making any inquiries about our table. The hostess ensured me that it would only be a few minutes more. We ended up being seated after about an hour. I didn't put in a reservation, so I didn't mind. The bartenders and bar atmosphere are awesome, so I was a happy camper at this point. We were greeted by our server immediately after being seated. She didn't seem to be super familiar with the menu when I asked her what she recommended. Both of us ordered pot pies. As our server left, we were approached by one of HUB's managers. He apologized for the wait to be seated. It was a nice touch. The pot pies came out fairly quickly. We had one beef and one chicken. Both were lacking a tiny bit of salt, but were absolutely delicious. The crust was flaky and perfectly executed. I have no doubt that I will be eating a HUB pot pie on a regular basis. When we got our check, we noticed that part of our bill had been comped because of our wait. It was unnecessary, but appreciated. Overall, the atmosphere is wonderful. The service isn't the most knowledgeable or personable, but completely unoffensive. The food is delicious. The wine and beer selection is great. I was very impressed with the kind of operation that they were putting on with being open for less than two weeks. I will definitely be back. Keep up the awesome work, HUBsters.
(4)
J.O. T.

I returned for dinner with a few folks from work. Great drinks and an excellent beer selection. The steaks were excellent, the tuna was superb and the grits and shrimp...well....I'll be back...
(4)
Peter T.

This place has great beer on tap and a cool ambiance. If you have never been here it's a good time.
(4)
Eve S.

If I could rate this purely on the ice cream, HUB would get 5 stars hands down. Also, macaroni and cheese and I have nothing short of a love affair, and HUB's does not disappoint. Granted, it's not normal. It's got a creamy sauce base, topped with what appears to be a slice of fresh melted cheddar and then bread crumbs. What a textural delight! Regrettably, I must take into account the main course I had the other night. After I enjoyed the mac n cheese, I eagerly anticipated my shrimp caesar. Put simply, it was awful. It started with semi-spoiled romaine lettuce and a bitter dressing. The croutons were odd, and sort of soft. The worst part, however, was the shrimp. It was so overcooked I was put off and merely poked at the salad. My boyfriend enjoyed their rich potato and cheese soup, but we were both perplexed when his hot dog came out with a shitton of diced onions on top and a side of fries. The hot dog was apparently as flavorless as the bleak presentation. I had such high hopes for this place, it's definitely the talk of downtown at the moment and the ambiance and service are top-notch. I guess I'll stick to mac n cheese and ice cream, can't complain about those two.
(2)
Nick B.

Food, ice cream and drinks! This place is packed!!!!! Every night. I was lucky enough to go real late at night and get in just before closing to meet with some friends. I ordered a Dark and Stormy and some Prime fries. The Drink was what you expect from a place that actually has the ingredients for a Dark and Stormy. Well put together and delicious. But let's talk about these Prime Fries......Holy Hell these we're good. I rarely paid attention to my friends due to the fact that I was face deep acting carnivorous. Prime rib and french fries fuse together perfectly. They also have Gravy fries which in my opinion is the second greatest thing to go on fries besides Ranch. Rich and salty brown gravy covering crispy fries is something that needs to be done more often. The ice cream I failed to order but I have heard nothing but great things from friends and family (Cheryl M). The interior is gorgeous and hip and well thought out. I can see why this is the place to go for UofA students or anyone else that desires a place with great reviews.
(5)
Kara P.

This is one of the restaurants I frequent when I go downtown. The food is a new twist on old favorites. I highly recommend the Mac and cheese side. They have a good variety of homemade cocktails. Of course one of their major points is the homemade ice cream, the flavors change on a regular basis so there are always new ones to try.It gets crowded on the weekends, so if you don't like to wait make a reservation.
(4)
Stephen B.

They claim that they are Gluten Free friendly, but the sever didn't have a clue. There was no special menu and he wasn't able to answer specifics about the food. The corned beef hash was really good though, not to mention the Bacon Scotch Ice Cream. Probably the best I have ever had. The lack of Gluten Free Status was really disappointing.
(2)
Lisa B.

Contrary to many other reviews, the service we had on a Friday night at 11pm was excellent. So was the ice cream. We started with drinks: Tucson Sweet Tea and a Piraat. Both were very good, but were they $8 for a cocktail and $5 for a small beer good? Eh. Onto the ice cream. Salted caramel (the current hot flavor) and the Bourbon Almond Brittle were fantastic. I am assuming they make their own, but I'll have to ask next time I go. There is no mention on their slim website. Also the music, provided by a live DJ, was appropriate, pleasant, and hip, but not the top 40. The ice cream, DJ, and atmosphere are worth a return trip. The lame crowd and TVs playing sports aren't. I'd be willing to try the food, maybe lunch would be a good time to go, but I will definitely be back to try more ice cream.
(4)
Trianna O.

I have to start off this review talking about the dessert. The ice cream at this place is to die for! I had the a bourbon infused selection and it was out of this world. For lunch, I ordered the rotisserie chicken which came with asparagus and macaroni and cheese. The chicken was not that much different from the roasted chicken you can get at the grocery stores, but the mac and cheese was something special. So creamy, so tasty! Overall, I thought they were a bit pricey for what I ordered. However, the ice cream is definitely a five!!
(3)
Sam R.

Now that I've blown off the steam from the last visit to HUB, I think I can finally write a fair review. My partner and I decided to try HUB for the first time in March. When we walked in the atmosphere was pretty bumpin' and seemed to be the new hit in town. I was a little surprised by where the host stand was located as it made very little sense with the rest of the restaurant. We were first sat between two large parties and felt a little crowded so we asked the hostess to reseat us on the patio. She picked a fun little spot by the window outside that was slightly tucked away. -Our server didn't show up for at least five minutes. No greeting. No water. Nothing. -When we ordered, he wasn't sure about the vegan section of the menu so he had to go back several times to ask questions he should have already known. -About fifteen minutes into dining we still didn't have any water. -When the food arrived so did the water. By this time I was pretty thirsty so I almost immediately needed a refill, which didn't show up for another ten minutes. -The food was mediocre at best. (Back when the menu had a vegan section) I ordered the veggie hash. My partner ordered a burger and fries. Both were severely under seasoned and her burger was overcooked. -We left pretty unimpressed, but were not deterred. One night a couple of weeks later we decided to give it another try. We were sat behind the curtain before you make it to the outside eating area. I thought this was a nice little section because it didn't feel too crowded. -We waited 10 minutes for our server to initially greet us. -We put in our orders for the (VEGAN) vegchetta and another burger and fries. -About 20 minutes later we asked the server why our food was taking so long and she said she just checked and it would be out in a few minutes. -The table beside us that had been seated ten minutes after we arrived and placed our order received their food (a steak and fish) before my partner even got her beer. -At the 35 minute mark my partner confronted the manager who said said that they were busy and that our order was up next and apologized for the kitchen being backed up, but could or would not give us an answer as to why the table next to us that was sat after us received their food before we did. This was immediately a red flag that the server forgot our order. As she passed by our table several times she did not make eye contact and would rush away before we could say anything. -At the 45 minute mark they finally brought out the food. The vegchetta (which again is a vegan dish), had fries on the plate. I found out the first time we visited HUB that the fries were cooked in the same oil as the meat. By this time I was livid. I immediately asked to speak to the manager and informed her that fries should not be on the plate as they are not vegan. She looked at me as though she had no idea what I was talking about. I sent back the dish and she asked me if I wanted a replacement and I said no, I didn't want to have to wait another 40 minutes for food. There was no explanation why it took so long for our food to be received, and no explanation as to why the order was messed up. I confronted her and told her we would not be paying for the meal and she said, "Oh yeah, I know. It's comped." Incredibly rude and unprofessional. -As we were leaving, I half expected one of the cooks or possibly the server to come out and offer an explanation or even just an apology but nonesuch was offered. If you're serving so called vegan food you should probably check up on what that word means. I felt incredibly insulted and treated as though I were a menace and not to be dealt with. Upon checking up on their menu online, I noticed that they got rid of their vegan section and listed all of the veg items with the non veg items. Is this because they couldn't hold up their end on offering vegan options? It's too bad that the food and service are less than poor because the atmosphere is fun and something that could benefit downtown Tucson.
(1)
jeff w.

Two words: Prime Fries. If you only get one thing you must get the Prime Fries, (Double fried Belgian frites with homemade cheese sauce and shaved prime rib). Oh, and the Glory Curds (Cheddar cheese curds in a crispy batter with Siracha Ketchup), and don't forget the Homemade Corned Beef Hash, and the Homemade Corned beef sandwich or pastrami Sandwich for that matter. Oh, did I mention the homemade ice cream?
(4)
Ada C.

Came here on a weekend trip to Tucson and LOVED this restaurant. Extremely impressed with a nice restaurant that does classic American comfort food with a cool vibe. We ordered a variety of things - the mac and cheese was good, the chicken pot pie was a bit of a miss, and save room for the ice cream! Also, I still have dreams about their tater tots with cheese sauce.
(4)
Jaci W.

Not sure what people love about HUB - except that it's great to have a new restaurant downtown. The food is mediocre. Been twice, tried several dishes and haven't found a "wow" yet. I really hope one of these downtown restaurants finds their inspiration because it's so nice to eat on congress! Ice cream is good but not sure I'd make a special trip for just that.
(2)
Sen B.

Great service! Everyone was friendly,and the decor is fabulous. The wine was perfect and the food per usual was absolutely amazing. The salted carmel ice cream is to die for
(4)
Omar P.

Not a fan. Bar is decent, ice cream is great. Food was subpar. Had a chicken pasta swimming in sauce, and a 'lobster roll' that was pretty much consisted of slightly overcooked lobster on a tiny roll....flavorless. Waitress repeatedly forgot items on our order, and all this for a much higher price than top notch hangouts like Cup Cafe at Hotel Congress. I won't eat here again, but the ice cream is worth a return trip on a hot day. Overpriced and under-delivered, more trendy than upscale.
(2)
Aron M.

2 for 2. Been there twice and enjoyed both visits. Prime fries are awesome! Ice cream is awesome (some favors at least). Have had a couple sandwiches, the shrimp & grits, and Mac & cheese. All were good. Enjoy the wine on tap as well. Nothing to write home about, but have been able to find decent selections. Of course the ice cream list is long. Some flavors, like Sticky Bun, are off the charts yummy. Others, meh. But the fun is finding out, isn't it? I'm told they offered 1oz sample size ice cream so you could order a bunch to try. They'll let you get 2 different kinds in the small serving, which is livable. Also service on first visit was sloppy while second visit was superb.
(4)
Ken K.

The ice cream is unbelievable. Nowhere have I seen flavors like they have, and I mean that in a good way. Things like almond bourbon and salted caramel. It's the best palce in Tucson for ice cream. The food is really good, too, but I've only been there once, so I've not eaten all they have to offer (yet). Definitely will go abck again!
(4)
Ashley D.

I'm so glad to see downtown Tucson being revived. The HUB is a fantastic, modern addition to Congress street. The decor is great and different. Went there with a group of people and had one of their many delicious ice cream flavors: salted caramel. My friends had ordered cheese fries which were delectable and complimented the ice cream down to the T. Downsides: 1 male and 1 female bathroom. We sat at the back of the restaurant and noticed there was a line outside the men's bathroom. Also, the cocktail I ordered was not good. I had a grimace on my face the whole time (it had mint and lime in it. Don't remember the name of it). I'll definitely give it another shot next time I'm in Tucson.
(3)
Shane W.

I ate here on New Year's Eve, so it was extremely busy and loud. Given that, the drinks were good, the food was simple but great, and the ice cream is unusual and some of the best in the southwest. Because the place was so busy that night, our reserved table was not ready on time, so the manager bought our drinks for us. The macaroni cheese is simply amazing. The only other receipt I know that is in the realm of this good is Patty La Belle's receipt. This place is a new favorite in Tucson.
(4)
Chelsea L.

The Hub is one of the best most happening places to go in Tucson. Located downtown with the most amazing ice cream you can imagine! The fries are to die for and dont get me started on the vegetarian dishes. If you have yet to eat there... dont walk run they are open late! I almost forgot you have check out the best bathrooms by far! Mirrors everywhere! The HUB even makes going pee an event!
(5)
Hannah T.

this is what i have to say (and i am writing this review slightly drunk, ask me if i'm sorry and i'll say HELL NO): 1. their ice cream is magicked straight from the heavens. most especially the peach cobbler, apple pie, and oatmeal cookie dough. all diets should run in fear of this ice cream bar. 2. their late-night munchies menu, most especially their four varieties of fries (orange, red, blue, purple if i remember correctly), is outrageous. i got the orange fries which translates to their already otherworldly fries with cheddar cheese melted on them which translates to PURE GOLD and i was camping soooooo happy. 3. their drinks menu is fun, original and though slightly overpriced, worth it. you are paying for the atmosphere too, after all. because really, where can you get the bumpin', jammin' ambience of hub anywhere else in tucson? what with the brick walls and the lux leather chairs and the wood floors and the hustle and bustle of hippies every which way. nowhere my friend, nowhere. k i think i'm done. p.s. i had a livingsocial and i also know they are patrons of groupon so let's be real yelpers, any place that saves you money automatically gets one more star. #fuckyeabargains
(5)
Kalyn W.

The Hub, Take Two. Oy. We tried The Hub again, this time for my son's birthday. This was my 3rd attempt. The first was dismal, but I got a nice response from the owner who encouraged me to come back. I went for a scoop of ice cream, during the day with my daughter. It was fine. I went again tonight, and all I can say is that the ice cream is the best thing about the place. I can't imagine going back. The service is still horrible. We went to the ice cream bar, and told the hostess we wanted a table. She said to sit anywhere, and we did. A waitress came over with bar menus only, then said if we wanted ice cream to go back to the ice cream bar. So no service for us tonight. I went to the ladies room and it was nasty. Toilet paper all over the floor. And about the restrooms. I can't imagine that it's code to have only 1 toilet per gender, but there we have it. So during busy times, expect a wait. The wait staff all seems REALLY stressed out. The hostess at the Ice Cream bar was lovely, but because she was scooping Ice Cream really couldn't do her hostessing duties. It was self serve all the way.
(1)
Michelle L.

I wanted to love this place, I really did. It's super close to my house, the food is different from what other places in the area are offering, It sounds like a great concept, and has a huge amount of potential. If only they could get their act together. I went here with 10 friends on Sunday night. I don't think it will do much good to list every single thing that went wrong that night, but will try to be specific enough to make this review useful. Incorrect or extra drinks appeared at our table throughout the night. Beers which arrived sometimes were not the beers that were ordered. After he brings the beer, he proceeds to tell us they are out of the beer that was ordered. I thought most waiters could tell the difference between an IPA and a Stout by looking at it. Apparently not in our case. Extra cocktails magically arrived that belonged to no one. We were told to keep them and that they'd be free. With the food things just went downhill. The meat wasn't cooked to order. Medium-rare Prime Rib doesn't look that shade of brown. And they ran out of prime rib, so our friend had to get some other cut of meat as a replacement. Potatoes were mealy and over cooked. My plate came out 20 minutes after the rest. (I was told it would be free for the mistake). The lamb was dry. The burgers were terrible. By the end of the meal, everyone agreed that the food in general was overpriced and not that great of quality. The reason I gave them two stars instead of one? The ice cream. Maybe the owners should have just opened an ice cream shop, because this was the one thing that was absolutely perfect. To add insult to injury, when the bill arrived we noticed the waiter didn't comp the mistaken cocktails, beers and meals that he'd promised. And he refused to split the check. That scumbag still got his automatic 18% gratuity, even after messing up just about every thing we ordered. Never. Again.
(2)
Lauren L.

Aside from feeling not nearly cool enough to be sharing the same airspace as 90% of the hipsters dining here, HUB pleased my tastebuds immensely. It's really not so hard to do, just offer some fantastic homemade macaroni and cheese and you're pretty much guaranteed 3 stars off the bat. Throw in some seriously good rotisserie chicken, roasted veggies and creative cocktails and I'll make that 5 star commitment. I will dream of that mac and cheese nightly, at least until I make my way back to Tucson one day so I can order an entire bowl for myself and try one of their pot pies. I think I may have a problem with comfort food...
(5)
Matthew B.

Really a cool atmosphere. Lots of hustle and bustle, but very nice vibe here. Staff was cool, food was good too. Kind of a pain to eat Prime Rib with a butter knife, but I enjoyed the meal and the overall experience. If I am heading to Congress for an evening, I will imagine that that will be on my list of places to start before a night of fun. If you haven't ever eaten here, it's surely a place to try.
(4)
Preston B.

Had some great food here last week. I happen to really like this place. Great food and service was awesome. A very unique concept and love the location and atmosphere.
(4)
Jody M.

Because of circumstances beyond my control, an evening of a leisurely dinner and a concert became a rush to satisfy hunger and scurry off to see Amos Lee at the Fox theater. But our server at Hub made it into a delightful experience. I explained to our server that my husband, who was looking for a parking space, and I were in a hurry. He suggested items from the menu that would arrive quickly, helped me pick out a draught beer my husband would like (a real Stella Artois loyalist). The husband, the beer, and the dinner arrived almost simultaneously. The Goldbrau was a hit with my husband. The server had our Seared Ahi Tuna salad split so we could easily share it and the Prime Fries were delicious and worth every calorie. No time for ice cream, but I have had it before and it is a treat.
(5)
Kelley V.

Awesome food! Can't get enough of the pastrami. The whole vibe of the restaurant is very cool and hip but not uptight. I wish they would bring back the pastrami skewer with roasted red peppers, olives, and mozzarella cheese. They had one of my all time favorite Zins (Klinker brick) and a great selection of craft brews on tap. After dinner we walked around downtown and then came back for ice cream-soooo good!
(5)
Ben R.

Hub is a little bit pricey for Tucson fare, but the food is very good and the ice cream is really amazing. I especially like the tuna noodle plate, the vegchetta sandwich and the fries. They also have some very good house cocktails. I've eaten here probably 15-20 times now, and the service is kind of a mixed bag. The waiters are always friendly, but are at times disorganized. A couple times I had two waiters asking me the same questions at different times. Another time I had no waiter show up for quite a while. You may have to help the waiters straighten themselves out, but overall the food is worth it.
(4)
Laura F.

Let me preface this by saying that I do plan to return to Hub and give it another chance. However, my first experience there was just plain awful. The food was good, I can say that. Definitely worth going back for. And it was reasonably priced. The service, however, was pitifully slow. I don't think the staff are experienced. The food was prepared quickly and correctly, so it seems like the kitchen is very well run. But the front of house and wait staff do not seem to know what they're doing. We were not seated until 20 minutes after our reservation time. Not a huge deal, but then it took another 10 minutes to get water. And then another 15 minutes after that to give our order to our waitress. The food came relatively quickly after that and was delicious. We ate...and then waited. And waited. About 15 minutes after we finished eating, the waitress asked if we wanted dessert. We said yes, and about 10 minutes later she brought a handwritten list of ice cream flavors. We ordered ice cream. She brought it over a few minutes later - well, she brought one order of ice cream. She let us know they were out of the other and asked what other flavor we wanted, which meant she had to go back and get the little handwritten piece of paper, we ordered again, and then one of us had ice cream and the other didn't. It was really awkward, especially since it took another 10 minutes to get the other ice cream order. When the check finally came and I put my credit card in the folder, it sat on the table for 20 minutes before it was picked up. All told it took over two hours to have sandwiches and ice cream. Our bill was about $36. Hub only made $36 in two hours on our table because of the incredibly slow service. That's not just bad for customers, that's bad for their bottom line. We will return, but at an earlier time and on a weekday. The food was good, but I don't have another two hours to spare for a sandwich.
(2)
Yves J.

This is the third time we've visited HUB. The ice cream is great. The service...it's not great. I had the fried chicken dinner. It was really dry. My wife didn't like her meal either. We wanted to give HUB another chance since people say that it's really good. I tried the special. The Quiche wasn't bad...it was actually pretty good. The salad with Cilantro Lemon sauce was good. The coffee wasn't good. My first cup had lipstick on it. The waitress was fairly good. All in all, it's not a bad spot but I won't take my family and friends there for the food. I will take them there for the great ice cream.
(3)
C L.

This is one my favorite restaurants in Tucson. Everything from the atmosphere, decor, and food is unique. I have been here several times and every time I leave satisfied. The food is what I would call bar food or American food. I have had the chicken pot pie, the daily special (or fresh porchetta), and the prime dip. My favorite so far has been the prime dip. The meat was cooked to perfection and was a lot of food. The bread it was served on was also great, it held up nicely to the au jus. My favorite part of the hub is the ice cream. I love the oatmeal cookie dough ice cream. The strawberry malt is another favorite. They always have new unique flavors like bacon scotch, troop 57(mint girl scout cookie ice cream), and many more. There sorbet is not that good in my opinion. I have tried most of their flavors and they are always salty and have more of a flavored ice consistency than sorbet. The interior is what really makes this place though. The exposed brick is very pretty and seems to be the trend with downtown restaurants now.
(5)
Ryan F.

I can't say how much enjoyed the ambiance of this restaurant. The food is wonderful and very affordable. I also had the pleasure of meeting the owners Kade and Jenny. They were both very personable and friendly. If you are hungry and in the downtown area, the Hub is the place for you!!
(5)
Yolanda G.

I recently took a friend there. The place was packed so we sat at the bar. The bartender was fantastic. He made us his version of raspberry lemonade as well as cherry limeade. YUM. The Mac n Cheese is a definite must try. The ice cream selection is great. Many flavors that I still must try.
(4)
Daniel H.

I just want to add to my lovely wife's review. I am not able to rate the food as highly as she did. I ordered an ordinary burger medium rare. Pretty hard to screw it up, but the Hub's chef did just that. It was cooked medium well and served cold! Did not make me very happy. On the plus side, they have my favorite beer on tap - Anchor Steam...that impressed me. I'll go back in time, just to give it a fair chance to impress me because the atmosphere was cool and they promised me they were going to change the @#$%*^ bathroom door locks, but that is for another review.
(2)
Christian M.

Yummy burgers & Pot pies . The lighting is a bit too dark and beer prices are silly inflated.
(3)
Mindy S.

Hmmm... what to say about our experience at Hub... let me start by saying that we were all VERY drunk when we hit Hub last week, which means that I am much more relaxed & way less picky about things, but Hub still managed to provide a crappy meal. It was 9 p.m. on a Monday, so not slammed, or super late. Our waitress was nice, but had no idea what she was serving us (awkward!) - we ordered a cheese plate (containing approximately 1.5 ounces of cheese, btw), and when we asked her what kinds of cheese were featured on it, she froze. Complete deer in headlights. Then, rather than just asking someone else, she informs us that the cheeses are "goat, and handcrafted in California". Looking at her rather quizzically, we ask again, and get the same answer. Bizarre. Not as bizarre as the blue fries, though - soaked in a fairly flavorless bordelaise, which served only to make them soggy & VERY lightly sprinkled with blue cheese - not a winner. I asked for my burger well done, and it was basically a hockey puck. I mean, black, super hard... WAY overcooked, even for well. Also, it was served on a roll upon which it did not fit, as they were out of buns. No ketchup. I ask for some. Comes back, yet still no ketchup. Neighboring waitress brings me some. Oddly, before we went, I told one of my friends that I didn't really believe in going to a restaurant that had been open for less than 6 months, because they don't usually have all the kinks ironed out, but she insisted that she'd been there, and it was good. WRONG!!! See ya in the fall, Hub.
(2)
Mark D.

Liar Liar. "Go park and come back in. Plenty of seating available." We get there and many empty tables. All reserved. Tried to speak with the manager who was arrogant and would not let me speak or listen. Was once a great place. I guess they are just too good for thier own good. I might add, they will not take a reservation for less than one hours notice. And, they never addressed the Liars behavior.
(1)
Richard S.

My new FAVORITE restaurant in Tucson! What a combination - really incredible food that is actually prepared in their kitchen; a truly excellent selection of ice cream that they make - and a fine collection of things to drink. Shucks, even their coffee was good (I did have to drive back to PHX that evening). I had the pot roast dinner - just great meat and vegetables - I'm eating the other half for lunch today. I'm definitely returning - there are 5 or 6 items on that menu that cry, "Try me - try me!" Come on down - I'll meet you there.
(5)
Gene T.

Quickly becoming one of my favorite places. Good flavored food. Enjoyed the prime rib steak. Great taste. Surprised me! Did not like what it came with but they do substitute. Always good to know! Steady service. But the real reason I am enjoying going there, is the ice cream. Love the choice and taste. Mmm. I will just walk in and grab an ice cream and walk around. Nice!
(4)
Joshua S.

Amazing! What more do I need to say than Makers Mark infused ice cream! I have enjoyed two meals here now and couldn't be more enthralled with this place. Great beer selection, really good food, and amazing ice cream.
(5)
Kamryn C.

The hub has steadily improved since my first visit. The food, drinks, and service have all been good each time I've been. Hub's specialty is comfort food and they do it well. Their mac and cheese is sinful, the fries are cooked perfectly, and the ice cream is really where they excel. I've had the french onion soup, which is good, but a ridiculously small portion for the price, the vegchetta, my current favorite, and a few other assorted things on the menu. As for drinks, the stubborn hubster is delicious. It's gingery, and minty and balanced, as all drinks should be. They also have a good selection of beer and wine. I've been once for their happy hour and really wish they offered discounted food/cocktails along with the beer and wine. I'd like to venture into more of their menu, and as the chilly months approach, I'm sure I'll delve further into their world of comfort food.
(4)
D C.

We had a group of 13, and everyone loved their meal! The hamburger was the best my husband every had. Mac and cheese was too die for! Leave room for ice cream, love salted caramel. Will definitely return.
(5)
Jason T.

Great food at this local restaurant. Had the lobster roll this weekend and it was fantastic! There's always a crowd here and for good reason... the food is great, pricing fair, and the service is impeccable. Long line to get ice-cream but next time I will get some.
(5)
Debbi W.

This was a really nice place but, over the past year the stench of privilege & entitlement on the part of customers & staff has made it a DUMP! As I entered a couple cut in front and almost trampled me getting to the hostess stand. Then after they were whisked off to their prime table, I waited two minutes for one of the two remaining employees at the hostess stand to acknowledge me. I had stopped in for some ice cream but, nothing they offered would squelch the bad taste in my mouth.
(1)
Nikki B.

This is a great downtown spot. Amazing food. Lobster Mac and cheese, and really large delicious wings! They aren't too crispy. The best thing is the ice cream. If you like chocolate, get the Nutella! Comfy seating too.
(4)
Christian M.

Awesome building, great service, homemade ice cream, and good food!! The food has improved a ton since this place first opened! We started with the UNBELIEVABLE tater tots appetizer--basically tater tots smother in melted cheese and corned beef--definitely NOT on Weight Watchers--but split between a few like-minded folks and it hits the spot! The macaroni and cheese is decadent--super rich and cheesy (and you can add BACON, and why wouldn't you?!?!). Service was great despite it being quite busy. It is not a super quiet place to hang out and visit, but it has a great vibe. The ice cream is the easily the best in Tucson, and there are many creative flavors--but my favorite is the salted caramel and I love it so much that it is hard for me to venture outside of my comfort zone! Bottom line--when we are downtown--we go to The Hub--at least for ice cream.
(4)
Sarah B.

Great music selection, such as, but not limited to the Baha Men, Destiny's Child, and Gwen Stefani ft. Akon, and many more.
(4)
Dave J.

Still haven't been back for a meal, but when we're downtown, we never miss an opportunity for ice cream at the HUB. Best ice cream in Tucson!
(4)
Heather T.

I went here for lunch when I had jury duty in April. I was with two other women who served with me, and we specifically asked for them to put our orders on the fly since we had to walk back to the courthouse. The waiter said he would and did not disappoint! Our food was out in less than ten minutes. Our burgers were fantastic, and the tots were gorgeous. I never thought I'd say this, but their tots blew the ones they used to serve at The Grill out of the water! If I had more time, I would have gotten some ice cream, but jury duty called. The waiter made sure to put us on separate tabs; I made sure to give him an extra high tip because that was worth more than my typical tip. The next time I'm downtown, I will gladly drop by this little treasure.
(4)
Tory B.

We can't say enough about this place! We have referred several people to the Hub and all have thanked us. From the service to the food you will be pleased. Make sure that you save room for the amazing ice cream!
(5)
Anatola I.

I took my two children (ages 18 and 12) to the Hub for ice cream this afternoon. We arrived at 2:15pm and there were three tables occupied out of the approximately 20 tables inside the restaurant. First, I heard from my children that the woman who served them was somewhat disrespectful when they ordered (my 18 year-old had taken my 12 year-old to the counter to order while I sat at a table and waited). I didn't find this out until we left the restaurant, unfortunately, or I would have spoken up at the time. Next, after paying $10 for two 8oz. containers of ice cream, I was told by the same server that the tables were reserved only for patrons purchasing more than ice cream. She told me that we could sit at the bar/counter, but my family felt that would have been awkward as we would all be facing the same direction. The fact that the restaurant was relatively uninhabited and that there were so many vacant tables aside, I found this policy to be incredibly tacky, especially since I'd just paid them $10 for ice cream. At this point, I'd lost my appetite for being in their restaurant, so we just left. I would have given Hub one star for this experience if not for the five minutes we had of enjoying the ambiance. It's unfortunate because I love supporting local establishments, especially downtown, but I value customer service far more than I have the patience to chance it here again.
(2)
Anna M.

Update: They've brought back the 8oz containers for ice cream, which makes me very happy. Special trips are back on! Due to the bad experience with the server, I have yet to actually eat here. Maybe one day...
(4)
Stephanie S.

Why I'm a fan: 1) Tasty ice cream! (Yay for the generous free tasting samples!) 2) Love their great downtown location! 3) The chicken pot pie is my go-to lunch item - yum! Hot tip: check in on Yelp during a weekday lunch and get an instant coupon good for a free ice cream dessert!
(4)
Jennifer M.

After having ice cream many times, and even some cocktails, I finally got to eat at Hub. I went for the lobster roll and upgraded to mac and cheese. I thought both were really good. I know that they are known for their mac and cheese-I thought it was very good but I wouldn't go nuts for it. The lobster roll, however, was wayyyy better than I expected. It was really really really delicious. The service was very good as well. I need to come back and try more items but after hearing some mixed reviews, I am glad I came here and gave the food a chance.
(4)
Eileen C.

After hearing great things about this place, my girlfriend and I decided to try it out. I was so disappointed. It's downtown, so it's kind of small, but I felt like we were sitting on top of each other. The place doesn't look anything like the pictures on line. It was actually kind of dumpy. The food was just ok. I had the Grilled Chicken Sandwich and Mac n Cheese. Service was good. We had Jake and he did a great job. Did not like the atmosphere at all. Not a fan overall.
(2)
Cathy L.

Wow the ice cream! Rotating selection of creative flavors are top-notch. The food is really good and service is excellent. The price tag is a bit high for the average family outing but worth it for something special. Typical crowd is young and hip but I see all ages there. The bar is fun for people watching. Fun downtown destination. Parking is free behind their building in their lot.
(4)
Justie L.

I'm ashamed to say that it took me over a year and half of living in Tucson to finally visit this place. However, I blame this partially due to the fact that it's nearly impossible to get a table for dinner over the weekend unless you have reservations or are willing to wait at least an hour. Service here is pretty standard, nothing spectacular but not by any means awful. The setup of the restaurant seems a little awkward because the booths take up a good amount of room, which leaves little walking space between them and the bar. Most of the food is also pretty standard here, but I would say a little overpriced based on portions. Everything can hold its own okay, but I would probably have given it 3 stars if not for the mac and cheese. This place has, hands down, some of the best mac and cheese I've ever eaten in my life -and I've had a decent amount. The bowl looks pretty small when it's served, but don't be fooled, it's very rich and very filling. The ice cream is also pretty good here, but I'll never understand why any place charges $3 for a small scoop. Thumbs up on a free scoop for checking in on your phone though! I'll probably be back because I have a few friends that love this place, but there are definitely a number of better restaurants in Tucson.
(4)
Brian H.

Stopped by for lunch with a group of colleagues. Decor is beautifully modern, well executed and comfortable. Service was spot on. I had the prime dip - their prime priced version of a French dip. The bread was perfectly crunchy and had a lovely fresh baked flavor, meat was over-done & thickly sliced making it quite hard to chew, the swiss cheese and caramelized onions were a nice touch, and the au jus had an excellent flavor that went well with the sandwich. I opted for the side salad and it was very good with their house balsamic vinaigrette - which was savory and different than the norm. All the other plates of my colleagues looked great and all enjoyed their food. It was a pleasant experience and hope to return to try the other items on the menu. $17 for lunch with tip. Ouch.
(3)
Trevor C.

I really want to like HUB, but the food product just doesn't deliver. I've probably dined there 20 times and tried many different items on the menu and I've only found one that I would come back for, the deep fried cheese curds. As a boy from Wisco, I have high standards. I will give credit where credit is due, these curds are as good as back home. Also, I do like their ice cream. That is about where it stops though. I have yet to find an entree that is I would describe as anything other than pedestrian or not good. The food sounds and looks good, but the taste just isn't there. Also, the craft cocktails are uninspired. They try to be original, but the finished product just doesn't taste good. The service is also hit or miss. I've had good service and I've had service that made me almost want to walk out. Truthfully the only thing saving this place from a one star review is the ambiance, the curds, and the ice cream.
(2)
Merle S.

We ate here three weeks ago, after hearing good things about a new place in town. When asking about some menu items, we learned that the pricy veggie burger was a Boca burger! Really? The chicken sandwich, ordered by one of our dinner companions didn't look very "authentic" or original. It looked like it was a chicken filet purchasable from some grocer's freezer. Again, really? We finally settled on a corned beef on rye. The rye bread looked like cheap white bread, with caraway seeds. The beef was so tough we literally had to rip it apart with our teeth, and there was probably twice the amount of bread than meat! Awful, and certainly NOT a deli style corned beef sandwich packed with meat, as we were told! The salad was the only good thing, fresh and appealing. Don't waste your $$ here. There are plenty of quality restaurants in town, who deserve your attention much more than here! Oh, the ice cream, you ask....well, we gave up before we got to that point...great idea, poor execution.
(1)
Chris B.

If you enjoy caves, HUB is a good start. For god's sake, can you put in a lamp or two? I bumped into waitresses three times, which is usually a good thing except when they're holding food.... Must trys: Fried cheese anything with pastrami or corned beef/hash Ice Cream sitting at the bar Anyways it is a chill spot, the food and ice cream is good and well portioned but entrees vary around $15, which is high for the causal food menu they have. Their strong suite is their comfort food: mac and cheese, sandwiches, pasta, tots (yes they have some good tots), but again, could be priced better. I had almost been tempted to offer 4 stars for the overall experience except the service here is also a bummer. The waiter we had responded to every question we had with..... uh i don't know. Well then why the hell are you working here? uhhhh, it just made ordering in the dark that much harder.
(3)
Monica L.

Their ice cream is AMAZING! Their food is so-so. I tried the lobster roll the second time I went. The lobster was overcooked, the roll dry and under-dressed. In all for the price it was bad. The best dish is the rib-eye steak fries...OMG delicious and share-able. Go for the ice cream and atmosphere, get food somewhere else. Be sure to check out the bathrooms...just trust, they're wild. Get a reservation to eat, the only take out food they have is ice cream.
(4)
Frank S.

The service at the HUB is atrocious. I was brought the wrong thing 3 times. Finally, I just ate what they brought me, even though I NEVER got what I ordered. All my friends were done eating, and I still didn't have any food. No one should ever eat here.
(1)
Kyleen S.

We've only eaten here once, but it was the perfect ending to a great night down town. We enjoyed the pastrami reuben with fries and it was fantastic. It definitely has a "hipster" vibe, which I suppose fits in perfectly with its location. Being late night, it was the perfect atmosphere for winding down (after a killer concert at Club Congress) before heading home. We will be back to try their ice cream one of these days - The ice cream menu was impressive!
(5)
Joseph W.

Ate at the HUB a few weeks after they opened and had a great meal and dining experience. Told some friends about it and went back with them, unfortunately, nothing was the same as the first time! One of the most important elements for a successful restaurant is CONSISTENCY! From the service to the food, they were both going down hill! Great decor though! We went back last Saturday for a friend's Birthday, reservation for 12 at 7, we arrived early and were told that they wouldn't seat us until more people showed up? So we ordered cocktails and stood in the way! The hostesses waited until we had 8 of the 12 before seating us. When our orders arrived 3 of the 10 entrees had issues from missing ingredients to poorly prepared items, the manager comped the items but never told our waitress so at the end of our dining experience we had to wait for them to correct the check! I personally don't like when a server comes to a table and asks "who gets this?"!! 1) Train your staff so the servers know what the items should look like before picking them up.. 2) Train your kitchen staff to they know what goes on an item! 3) Prepare your food well and work on consistency! 4) Have all of your servers KNOW the menu! 5) Your decor is great!
(2)
Michael W.

I was told to go check out this place out and I'm really glad I listened to the suggestion. Cool vibe for a Thursday night...the dining room was full and the bar was packed. Be sure to call ahead and make a reservation. I had the Lobster Roll (best ever) and I've had many from the east coast... Last suggestion...save room for the home made ice cream. Had Grandpas Breakfast (vanilla ice cream, Dewars scotch, maple waffles, and bacon.) 'nuf said!!
(5)
Jeremy P.

Such a cool place! Went here last night with my girlfriend for dinner and we absolutely enjoyed ourselves! Food was delicious, restaurant had a cool vibe, and of course, the ice cream (samosa) was out of this world!!! I ordered the lobster roll sandwich with fries and a side of mac n cheese to split with my girlfriend. The sandwich was delicious, not like your typical lobster roll which usually is laden with mayonnaise! Instead the lobster was cooked in a garlic butter sauce which gave it just enough flavor. Fries were perfect!! I would honestly just go back here for a basket of their fries and a scoop of samosa ice cream! My girlfriend ordered the vegchetta sandwich (grilled veggie sandwich) which she also enjoyed very much! Portions are big so be ready to take a box or two home, especially if you are saving room for ice cream, which is a must here! The only reason that this place didn't get 5 stars was that our server wasn't attentive. He kept disappearing in the back of the restaurant. I never even got a refill on my water. Additionally, the restaurant was just a tad too dark for my taste. A little bit more light on the table would make the experience more enjoyable, but i understand its part of the look they are going for. Overall, I definitely recommend this hip downtown joint! Go for a scoop of their samosa ice cream or if you are daring, try one of their many unique flavors!!!
(4)
Emily G.

I am SO glad that for once I let my Yelpiness go and sat down at this restaurant prior to Yelping it on my phone. My snobby snobby self would have seen 3 stars and walked away, not giving this place the amazing chance that it deserves. [ Just for the record, the Yelp app doesn't show ratings trends by TIME, proving that the place has improved in the last 4 months and trending upwards, still dealing with an mediocre overall average] My 3 friends and I got seated right away in a long, dimly lit fancy place. We got our orders in right away and stared at the ice cream counter drooling and deciding which flavor we would get once we were done with dinner. 2 of my friends ordered the burger (with bacon and cheese), one friend got the steak and I got the veggie sandwich with a side salad. That's when all hell broke loose. One of my friends started getting pale/white/green and sweating profusely, followed by him running out of the restaurant and my other friend running after him to make sure he was fine. "Crap", the leftover 2 said, "I was really looking forward to this dinner". Once we figured out that our 2 friends were not going to return and sit down to enjoy our future meal, we called our waiter right away. Our waiter checked the kitchen and told us our food had already been ordered and almost ready to come out. My options as I saw them was 1) Cancel everything and be a huge dick, 2) Get our super fancy dinners to go and just enjoy them half-cold at home. So we looked at each other and asked to get all our meals in boxes followed by the check... immediately. As my friend was holding my other friend spit his guts out in an alley way, my friend and I split the check and took the large bags filled with out food. I'm pretty sure we were there for a total of 10 mins from sit-down to sit-up. When we finally got home, we put my friend's steak in the fridge (we were sure he wasn't going to eat ANYTHING that night) and opened our boxes of food in front of the TV, feeling totally down about having to leave the restaurant. I dug right into my veggie sandwich and dipped it in my balsamic vinaigrette (that was there for the salad). The sandwich was.. FABULOUS! the veggies were soft but not-overcooked, the tiny bit of pesto and cheese gave it tons of flavor and the bread was super soft and fresh out of the oven. My only complaint was that the whole thing was too oily, so I had to finish my entire sandwich before I could wash my hands and use the fork for the salad. The salad and vinaigrette were amazing with baby greens and some fresh (yet small dose) of veggies. Even the pickle was pretty tasty. My only complaint would be that they cooked their meat more than requested. My friend's medium-rare burger was definitely well-done and my friends medium-well was pretty much burnt. Despite the overcooked meat, they still really enjoyed the overall flavor of their burgers and tater tots. Overall, I was very appreciative of how the server helped us deal with the situation and still managed to give us amazing food very quickly to fit our needs in this very unplanned moment. Ok I lied. I have 2 complaints. My second complaint is that I never had the time to order ice-cream, and now I have gone without. Dear Hub, please ship me some ice cream!
(5)
Victoria O.

I'm bummed out that the only size offered is 4oz for $4, which is a bit pricy for the portion you receive, but the variety of delicious flavors make up for it.
(4)
Blakey G.

Ice cream was delicious, lots of unusual flavors that are ever changing. Great atmosphere and service. Only complaints were the bathrooms only accommodate 1 person at a time and I received a martini glass that had left over lipstick residue that the dishwasher didn't quite get.
(3)
Fiona F.

One of my favorite places in Tucson! I always take friends visiting from out of town to the Hub. LOVE their french fries and the home made ice cream is delicious! Would definitely recommend!
(4)
Pat B.

My wife and I went for lunch to Hub. We both had a cocktail, I had lobster mac and cheese and a house salad and my wife had a cup of soup and shared my salad. We both shared a very small cup of ice cream. The bill came to $53. The soup sucked, the salad was very good but it was a salad! The lobster mac and cheese had two pcs. Claw meat and the rest was macaroni with a lame sauce. The cocktails were in a squat glass with little alcohol. The ice cream was great and a very small portion. We will NEVER go back again! Once screwed shame on you.
(1)
Nina P.

If you like cookie dough ice cream, try the oatmeal cookie ice cream, it's so good! I went in last week and got the cornbread & honey ice cream which tastes exactly like cornbread, there are even little pieces of cornbread in it. Sounds a little weird, I know, but it's great. Even writing is review is making my mouth water thinking about it.
(4)
Lakota M.

Love love love the decor! Very cool space! I've been here numerous times and can not stop grubbing the shrimp cocktail! It's always delicious & never disappoints plus it's South Beach friendly & I happen to be on a diet when I'm there or just need to feel good about myself as I'm downing a scrumptious micro brew! Lovin cool places like this that are continually popping up around T town! Alright! alright!
(3)
Bob C.

Great ambience and the shrimp and grits and ice cream were delicious. We had seats for three at ice cream bar which were not good asked to be moved and they responded "nothing available" but 5 minutes later hostess came over and offered a table. Hostess was very nice and accommodating. Cool part of Tucson. Great draft craft beer selection and the fact that I could order 8 oz version so I could feel free to try more.
(4)
Julia H.

I haven't written a review for this place yet? I'm shocked. POSITIVES: + SALTED CARAMEL ICE CREAM, need I say more? Ok I will + Great bar, great drinks. YUMMY bloody mary :) + MANY OTHER UNIQUE ice cream flavors (reminds me of Bi-Rite in SF, to die for) + LOVE the lofty ambience +They are always busy, but I always seem to get seated very quickly whether it be lunch or dinner + Had a yelp check-in offer : Free scoop of ice cream! :):):):) + Provided parking in back lot NEGATIVES - The mac and cheese was watery.
(4)
David L.

Great spot downtown with comfort food. The chicken pot pie was very good and you have to get the fried cheese curds to start! They are a must. Great ice cream choices as you would expect as well. One of the best meals i've had in Tucson.
(5)

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Address : 266 E Congress St
Tucson, AZ, 85701
Phone (520) 207-8201
Website https://hubdowntown.com/
Click To Get Directions

Opening Hours

Mon :11:00 am - 12

Specialities

Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dessert
Parking : Garage, Street, Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Trendy
Noise Level : Average
Good For Dancing : No
Alcohol : Full Bar
Happy Hour : Yes
Coat Check : Yes
Smoking : No
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Caters : No

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Hub

266 E Congress St, Tucson, AZ, 85701

Hub Menu

Appetizers

Salads

Soups

Sandwiches

Mac and Cheese

Burgers

Main Dishes

Healthy Meal suggestions for Hub

Appetizers

Salads

Soups

Sandwiches

Mac and Cheese

Burgers

Main Dishes

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