This place is going down hill. The napkins are now cheap paper towels like you find in a convenience store bathroom. They don't bring the serving spoon with the lettuce wraps and... What used to be a cut above fast food is now just another fast food joint.
(3)
The T.
I'm sorry to say, but my food was disgusting. The bad: pork egg rolls. Dripping, pooling in a swamp of cooking oil. I squeezed by rolls and extracted at least 1/4 cup of oil. Also bad: wantons. They came with the soup. In the bottom of the bowl was a pool of cold, smelly, oil. Pei Wei has been ok in the past, but something has changed... and it is not good.
(1)
Belle G.
Brandi oversees the To Go orders and catering. SHE IS FANTASTIC. Any restaurant is lucky to have someone so dedicated to customer service and promptness. I will continue to order catering from this Pei Wei just because I know she always gets it right and is on top of customer service. HIGHLY RECOMMEND THIS RESTAURANT FOR TAKE OUT AND LARGE CATERING ORDERS TO GO.
(5)
Andrew W.
I tried the Peppered Chicken this time around- not at all like pictured. Way too much sauce and not enough veggies. Pretty mediocre for the price, really. Also, when I made it an issue, the staff weren't very accommodating. They were too young to care it seems. I usually have a good experience with this Pei Wei, but lately I haven't been very impressed. The main redeeming quality of my experience was their Coca-Cola Freestyle Machine. It is an incredible experience in itself, that is if you enjoy different types of sodas. I will go back to this location, but I'm not rushing back anytime soon.
(3)
Melody V.
I really judge a place by its willingness to step up when they screw up! I ate last night at Pei Wei at the Summit in North Scottsdale, had Orange Peel Chicken & spent the night with all the AWFUL symptoms of food poisoning. I tried calling the mgr all morning. No one picked up until 11:30. I called their corporate office,told someone my issue @she put me into the "we're very busy..." Vm. No call back. Finally I reached the location mgr. Of course, "it's just not possible". Yea right! Tell that to my toilet!!
(1)
Kerstin H.
We were last at this location on 12/4/14. My daughter had a side of fried rice with her entree. After beginning to eat it, she found worms in the rice! Management was notified and they made her a new order and comped the meal. Needless to say, we didn't want to finish eating. I wrote to their corporate customer service to let them know what happened & NO RESPONSE. This used to be one of our weekly restaurants, but we've been unable to go back since. The lack of interest by the company is not adding confidence that the food is safe and not infested. Yuck!
(1)
Jenn W.
Came this location since it is closest to us and we were pleasantly surprised. The ordering process was efficient and we had no wait despite it being a busy lunch time. Restaurant is nicely decorated and has a nice layout. There is also outdoor seating. The only weird thing was that the food was not brought out all together. We got one dish....waited a bit....then another.....waited....and then another. I'm sure it was in effort to expedite our experience but it was just, different. Food was tasty (Pei Wei spicy, kids teriyaki chicken, and sweet and sour chicken) although my daughter's meal was lacking in the chicken portion department (think a big bowl of rice and 4 tiny pieces of chicken).
(4)
Gary S.
I used to go here once a week for their gluten-free PW spicy. But they changed their chicken to thin little slivers. It is awful. I'm no longer going.
(1)
Bev T.
The food is consistently good but this particular location and date, we found the seating area very dirty. Tables were not clean, no plates on the tables, floors were filthy and this was with only a couple tables being occupied. Several Pei Wei workers were just standing around gabbing when perhaps they should have been cleaning up. Customer service was lacking on this day but food was good.
(3)
Matt M.
I would rate his place a 5 Star restaurant but they messed up my order I NEVER DO YELP REVIEWS!!! And last time I came it was okay second time okay but THIRD TIME !!! They messed it up... The only reason I'm giving this place a 3 star rating is because they have great service and a Coca Cola Freestyle machine which gives many great choices to drink... I will have to say my order is complex... I'm sorry pei Wei but please start listening to my order...
(3)
Pamela G.
Always consistent and fresh! We have never had a bad meal here and we've been coming here for years! New fresh menu items awesome! Our fab is hot and sour soup and Vietnamese Rolls!
(5)
Joe D.
What in the world has happened to this place? The dining area is a pig sty. The food is slow to come out and you pay more and get less. Even the good napkins they had are gone. Somebody step up and fix this place!!!
(1)
Art G.
Staff forgot to include an item for carry out service. We called to discuss this error,Server became defensive and promised to have manager call. He never did, I called and spoke to him. He assured me he would issue a credit, did not do this either. Spoke to their home office, and this amounted to a long winded excuse. Eat here with the assurance the customer is never right.
(1)
Andrew S.
It's easy to forget this location is here. Tucked away between the Safeway and the corresponding gas station is this run-of-the-mill Pei Wei establishment. I usually order Pei Wei Spicy or Mandarin Kung Pao chicken. Though, Kung Pao beef is surprisingly tasty. Then, I load it up with their chili sauce and spicy mustard. I like to add extra veggies too because they tend to skimp on that. Stay away from the Curry because it's bland and runny to me. Tips: Asking for brown rice and steamed chicken make Pei Wei a fairly healthy and tasty alternative. Though not the cheapest or most authentic, I'm been a fan of Pei Wei's attempts to stay true to their Asian roots (Pei Wei's Market online) and provide good value with every meal. And, I like the cool touch-screen soda dispensers. Looking forward to the new Siracha Chicken (arrives Oct 8)!
(4)
Walker V.
I have to say that today Pei Wei has perfected the Chicken Broccoli and Sesame Chicken today. Great flavor! Also special props to the Expo who ran the food. Hes keeping the place clean and tidy
(5)
Ron O.
It was nice that the cashier said "OK" when notified about the hair in my salad this evening. I wish he would have demonstrated an interest by telling the manager or coming to the table to look at the hair to see if he could identify the source, but maybe this is such a common complaint that customers should understand not to bother them with trivia. Personally, I prefer my food clean and free of foreign matter. I live nearby but won't be coming back anymore.
(1)
Ryan C.
My kids absolutely love this place! Their kids teriyaki meals are a great value too. I can't wait for the day that they use less sugar and sodium in their foods but until then it is a solid takeout choice in our house.
(4)
Hannah C.
Super yummy and cheap food! Employees are always nice and fast at what they do. I've never eaten inside this exact location but i'm sure it's as good as eating out. I do take out usually with my family and they always give the food right away when you walk in even if you are a little early. You don't have to wait usually more than 15 minutes for your take out order to be done which makes this place awesome!
(5)
Marie S.
Fresh Pei Wei quality. Great service. Friendly and efficient. The guy who took my take out order even brought my meal outside to me when he saw I was stuck on the phone. Now that's customer service!
(5)
Ellen J.
Maybe time heals all wounds . . . decided to give takeout from Pei Wei another shot since they had some new menu items, including small plates. I have to say that their new Vietnamese Chicken Salad Rolls are simply delicious! Totally refreshing and a nice portion to eat alone as an entree for lunch or dinner or split it as an appetizer (3 rolls). It comes with two sauces, peanut and sweet chile. For peanut fans, you'll love it, rich and creamy. I love the little kick from the sweet chile. Hubby really enjoyed the new caramel signature dish with chicken. I'm not yet willing to give Pei Wei four stars all the way around, but I'd give the Vietnamese Chicken Salad Rolls a total five by itself!!!
(3)
Susan J.
I love this Pei Wei, Tim the manager makes it a fun place to be. The Thai dynamite is always good. I love the black tea. Mix it up and order the brown fried rice.....
(4)
Patty S.
Nice lunch place when you want quick gourmet food. I like the Kung Pao Beef - flavorful, somewhat spicy, and a good quantity. A good place to stop when out doing errands !
(4)
Xavier J.
Always enjoy the Teriyaki chicken bowl with brown rice and no veggies. So much so that it is all I ever order there. However, my girl has tried every other dish there and been very please with 99% of them. They have good tasting water, nice napkins and tasty fortune cookies. Good service most of the time and very reasonable prices. My only complain would be that on their website they showed the Teriyaki bowl to be only 500 calories but they actually split the bowl up into 2 servings which makes it 1000 calories so you must read the fine print before calculating your caloric intake. I can't wait to go back and get another t-bowl!
(5)
Fabiola P.
One of my favorite places to eat and in a good location. Although a few times we've had to wait for a long time until all the plates are on our table. Bad timing, you don't want to start eating when someone in front of you is still waiting for his plate. And they might give you too little sauce on your teriyaki bowl. Ask for extra. I like the beers they carry.
(4)
john s.
Would have been 4 stars, but they recently raised their prices on the entrees. It's caused me to just get noodle dishes or avoid the place all together. Too bad...
(2)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :32607 N Scottsdale Rd,Ste 107
Scottsdale, AZ, 85262
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Loud Alcohol : Beer & Wine Only Outdoor Seating : Yes Has TV : No Waiter Service : No Drive-Thru : No
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Edward M.
This place is going down hill. The napkins are now cheap paper towels like you find in a convenience store bathroom. They don't bring the serving spoon with the lettuce wraps and... What used to be a cut above fast food is now just another fast food joint.
(3)The T.
I'm sorry to say, but my food was disgusting. The bad: pork egg rolls. Dripping, pooling in a swamp of cooking oil. I squeezed by rolls and extracted at least 1/4 cup of oil. Also bad: wantons. They came with the soup. In the bottom of the bowl was a pool of cold, smelly, oil. Pei Wei has been ok in the past, but something has changed... and it is not good.
(1)Belle G.
Brandi oversees the To Go orders and catering. SHE IS FANTASTIC. Any restaurant is lucky to have someone so dedicated to customer service and promptness. I will continue to order catering from this Pei Wei just because I know she always gets it right and is on top of customer service. HIGHLY RECOMMEND THIS RESTAURANT FOR TAKE OUT AND LARGE CATERING ORDERS TO GO.
(5)Andrew W.
I tried the Peppered Chicken this time around- not at all like pictured. Way too much sauce and not enough veggies. Pretty mediocre for the price, really. Also, when I made it an issue, the staff weren't very accommodating. They were too young to care it seems. I usually have a good experience with this Pei Wei, but lately I haven't been very impressed. The main redeeming quality of my experience was their Coca-Cola Freestyle Machine. It is an incredible experience in itself, that is if you enjoy different types of sodas. I will go back to this location, but I'm not rushing back anytime soon.
(3)Melody V.
I really judge a place by its willingness to step up when they screw up! I ate last night at Pei Wei at the Summit in North Scottsdale, had Orange Peel Chicken & spent the night with all the AWFUL symptoms of food poisoning. I tried calling the mgr all morning. No one picked up until 11:30. I called their corporate office,told someone my issue @she put me into the "we're very busy..." Vm. No call back. Finally I reached the location mgr. Of course, "it's just not possible". Yea right! Tell that to my toilet!!
(1)Kerstin H.
We were last at this location on 12/4/14. My daughter had a side of fried rice with her entree. After beginning to eat it, she found worms in the rice! Management was notified and they made her a new order and comped the meal. Needless to say, we didn't want to finish eating. I wrote to their corporate customer service to let them know what happened & NO RESPONSE. This used to be one of our weekly restaurants, but we've been unable to go back since. The lack of interest by the company is not adding confidence that the food is safe and not infested. Yuck!
(1)Jenn W.
Came this location since it is closest to us and we were pleasantly surprised. The ordering process was efficient and we had no wait despite it being a busy lunch time. Restaurant is nicely decorated and has a nice layout. There is also outdoor seating. The only weird thing was that the food was not brought out all together. We got one dish....waited a bit....then another.....waited....and then another. I'm sure it was in effort to expedite our experience but it was just, different. Food was tasty (Pei Wei spicy, kids teriyaki chicken, and sweet and sour chicken) although my daughter's meal was lacking in the chicken portion department (think a big bowl of rice and 4 tiny pieces of chicken).
(4)Gary S.
I used to go here once a week for their gluten-free PW spicy. But they changed their chicken to thin little slivers. It is awful. I'm no longer going.
(1)Bev T.
The food is consistently good but this particular location and date, we found the seating area very dirty. Tables were not clean, no plates on the tables, floors were filthy and this was with only a couple tables being occupied. Several Pei Wei workers were just standing around gabbing when perhaps they should have been cleaning up. Customer service was lacking on this day but food was good.
(3)Matt M.
I would rate his place a 5 Star restaurant but they messed up my order I NEVER DO YELP REVIEWS!!! And last time I came it was okay second time okay but THIRD TIME !!! They messed it up... The only reason I'm giving this place a 3 star rating is because they have great service and a Coca Cola Freestyle machine which gives many great choices to drink... I will have to say my order is complex... I'm sorry pei Wei but please start listening to my order...
(3)Pamela G.
Always consistent and fresh! We have never had a bad meal here and we've been coming here for years! New fresh menu items awesome! Our fab is hot and sour soup and Vietnamese Rolls!
(5)Joe D.
What in the world has happened to this place? The dining area is a pig sty. The food is slow to come out and you pay more and get less. Even the good napkins they had are gone. Somebody step up and fix this place!!!
(1)Art G.
Staff forgot to include an item for carry out service. We called to discuss this error,Server became defensive and promised to have manager call. He never did, I called and spoke to him. He assured me he would issue a credit, did not do this either. Spoke to their home office, and this amounted to a long winded excuse. Eat here with the assurance the customer is never right.
(1)Andrew S.
It's easy to forget this location is here. Tucked away between the Safeway and the corresponding gas station is this run-of-the-mill Pei Wei establishment. I usually order Pei Wei Spicy or Mandarin Kung Pao chicken. Though, Kung Pao beef is surprisingly tasty. Then, I load it up with their chili sauce and spicy mustard. I like to add extra veggies too because they tend to skimp on that. Stay away from the Curry because it's bland and runny to me. Tips: Asking for brown rice and steamed chicken make Pei Wei a fairly healthy and tasty alternative. Though not the cheapest or most authentic, I'm been a fan of Pei Wei's attempts to stay true to their Asian roots (Pei Wei's Market online) and provide good value with every meal. And, I like the cool touch-screen soda dispensers. Looking forward to the new Siracha Chicken (arrives Oct 8)!
(4)Walker V.
I have to say that today Pei Wei has perfected the Chicken Broccoli and Sesame Chicken today. Great flavor! Also special props to the Expo who ran the food. Hes keeping the place clean and tidy
(5)Ron O.
It was nice that the cashier said "OK" when notified about the hair in my salad this evening. I wish he would have demonstrated an interest by telling the manager or coming to the table to look at the hair to see if he could identify the source, but maybe this is such a common complaint that customers should understand not to bother them with trivia. Personally, I prefer my food clean and free of foreign matter. I live nearby but won't be coming back anymore.
(1)Ryan C.
My kids absolutely love this place! Their kids teriyaki meals are a great value too. I can't wait for the day that they use less sugar and sodium in their foods but until then it is a solid takeout choice in our house.
(4)Hannah C.
Super yummy and cheap food! Employees are always nice and fast at what they do. I've never eaten inside this exact location but i'm sure it's as good as eating out. I do take out usually with my family and they always give the food right away when you walk in even if you are a little early. You don't have to wait usually more than 15 minutes for your take out order to be done which makes this place awesome!
(5)Marie S.
Fresh Pei Wei quality. Great service. Friendly and efficient. The guy who took my take out order even brought my meal outside to me when he saw I was stuck on the phone. Now that's customer service!
(5)Ellen J.
Maybe time heals all wounds . . . decided to give takeout from Pei Wei another shot since they had some new menu items, including small plates. I have to say that their new Vietnamese Chicken Salad Rolls are simply delicious! Totally refreshing and a nice portion to eat alone as an entree for lunch or dinner or split it as an appetizer (3 rolls). It comes with two sauces, peanut and sweet chile. For peanut fans, you'll love it, rich and creamy. I love the little kick from the sweet chile. Hubby really enjoyed the new caramel signature dish with chicken. I'm not yet willing to give Pei Wei four stars all the way around, but I'd give the Vietnamese Chicken Salad Rolls a total five by itself!!!
(3)Susan J.
I love this Pei Wei, Tim the manager makes it a fun place to be. The Thai dynamite is always good. I love the black tea. Mix it up and order the brown fried rice.....
(4)Patty S.
Nice lunch place when you want quick gourmet food. I like the Kung Pao Beef - flavorful, somewhat spicy, and a good quantity. A good place to stop when out doing errands !
(4)Xavier J.
Always enjoy the Teriyaki chicken bowl with brown rice and no veggies. So much so that it is all I ever order there. However, my girl has tried every other dish there and been very please with 99% of them. They have good tasting water, nice napkins and tasty fortune cookies. Good service most of the time and very reasonable prices. My only complain would be that on their website they showed the Teriyaki bowl to be only 500 calories but they actually split the bowl up into 2 servings which makes it 1000 calories so you must read the fine print before calculating your caloric intake. I can't wait to go back and get another t-bowl!
(5)Fabiola P.
One of my favorite places to eat and in a good location. Although a few times we've had to wait for a long time until all the plates are on our table. Bad timing, you don't want to start eating when someone in front of you is still waiting for his plate. And they might give you too little sauce on your teriyaki bowl. Ask for extra. I like the beers they carry.
(4)john s.
Would have been 4 stars, but they recently raised their prices on the entrees. It's caused me to just get noodle dishes or avoid the place all together. Too bad...
(2)