This is it. Best steaks, best salads (blue cheese), and great fast service. I always get the filet mignon medium. Hot pink center, not bloody. Always served piping served hot. Limited menu means everything in it is their specialty. No cheap well drinks at happy hour. Regular drinks are $1 off, but use great spirits. My favorite steak
(5)
Beth B.
One of my favorite restaurants in az. The food is top notch and value is absolutely the best for quality. I have compare many restaurants over the years and nothing better the charelston's. Today, because it's so hot I am having a delicious chicken salad. My husband loves the catfish and baked potato. Staff works together to keep everyone taken care of.
(5)
Doug T.
Charleston's is really close to my house and been wanting to try this place. Very curious. Very none assuming place. We walked in tonight and there was a 25 minute wait. Argh. Small waiting area and noticed that there were a lot of elderly people. Noticed that there is a bar area and a dining area. Very dark and lots of bricks. My daughter described this place as a wine cellar. Hahaha sounds just about right. So I ordered the Catfish platter and it came with two large pieces of breaded fish, cole slaw, and shoe string french fries. The catfish was cooked perfect. Crispy on the outside and moist on the inside. Loved the fish. Really liked the cole slaw. Enjoyed it and wished they gave me more but it was very good. Fries were normal. Nice, fresh, and crispy. So overall a very good meal. My wife had the Spinach and Chicken Waldorf salad and switched out the cheese for grapes. I can't remember what was inside of the salad. I think it had strawberries, raisins, and apples with spicy pecans with a vignette dressing. The salad had a nice little kick to it. I grabbed a few bites and it was really good. My wife enjoyed it My kids split a whole rack of baby back ribs. I got one of the ribs and it was falling off the bone. Very good ribs. Had a tiny kick to it but really good. The ribs came with two sides and they got mashed potatoes and shoe string potatoes. They ordered it with beans so the kitchen made a mistake. The waitress gladly gave them their beans. They said the mash wasn't very good but they liked the fries and beans. They were dipping the fries in the beans. So they really enjoyed their baby back ribs. For dessert, we shared a key lime pie with fresh whip cream. So good. Loved the crust. I would have to say the service was extremely good. We got our water cups really quickly and took our order. The food came out pretty quickly and our server kept on filling our water cups. She was very friendly and seemed to always have a smile which is always good. So we had a very enjoyable dinner here. Good food. Good service in a wine cellar ambience. So we'll probably be back. JD and Joyce W was there at the same time but we missed you. Next time. Enjoy and happy dining.
(4)
Michele W.
Service was terrible. I am gluten free and checked the GF menu online. I ordered the filet mignon. It was supposed to come with a salad but the waitress insisted I had to pay an extra $5 to get it. I told her it was on the GF menus that it came with salad. But she said no. I didn't want to fight with her and said forget it. Although the the filet was good, I will never eat there again.
(2)
Shane N.
Here is your typical steakhouse. I sat at the bar, ordered a salad and a steak with the house Cabernet. The steak was cooked right, and veggies were crispy. One notable thing were their croissants. Served with my healthy salad was this piping hot croissant with honey on it! The server let me know they sell them frozen by the dozen. Yum!
(3)
Marilyn V.
Close to home and as someone else said; if you have a friends & family with different likes this is always a good place to go and everyone can find something they like. We always find the service good, and servers are friendly and talkative. I never have to look at the menu because it is always the Chicken Piquant. Have had the chefs strawberry salad and it's good but now it's the Chicken. My husband has the Reuben Sandwich and likes it. That's a sandwich that some restaurants can't get quite right.
(5)
William B.
Went there last night as we haven't been there in a couple years and I can see why. I had there grilled trout which wasn't to bad but the waitress failed to tell me just what it came with,a side of white rice and some kind of garnish that was placed on the top of the fish.When the food came the waitress didn't bring it and I asked where she was and was told that she was in the bathroom well I let the person know I didn't like the garnish and that the rice was the worst I have ever had the fish was the only thing that was good the rest did not compliment the main course. There are many other restaurants in Scottsdale where one can get a much better meal and service. I know now why we stayed away for so long and believe me we will be staying away again for a long time. This place is very over rated.
(1)
Kim B.
Once again a delicious meal. Kudos to the chef and his staff for always putting out such wonderful food. One of us had the ribs (couldn't finish them so they came home). A Ruben sandwich and the oven roasted chicken all had portions coming home as well. One of those places you want to go to so you have leftovers. Attentive service, but Michael needs to lighten up a bit - dont be afraid to smile. Show some personality. Always wonderful food, service, and atmosphere. You'll never be disappointed. Whatever you do, croissants are a MUST!
(5)
Elaine V.
Charleston's is like our neighborhood restaurant. Its near by and cozy. My husband and I have been here many times and always enjoy the food! Consistent great service and food. We got there at about 4pm and it wasn't busy yet. We had our order taken quickly and got our drinks within minutes. My husband ordered the Reuben and he said the corn beef was very tender. I was offered a bite and it was pretty good. I had the blackened trout. Which was a little spicy, but very good. They always have fish that is cooked perfectly. Light and and flaky.
(5)
Russell M.
Ate an early supper here today in between hours of Christmas shopping. We checked it on Yelp and saw that it averaged 4 stars. It should have 5! Great food, well prepared, fresh ingredients. Attentive and sincere service. Wonderfully warm, low light atmosphere. My only gripe about today' meal pertains to our cocktails . . . both Manhattan's . . . both watered down. Beyond that my pork chops were incredible, perfectly grilled and served with some spectacular BBQ beans and outrageously wonderful garlic mashed potatoes. My wife's blackened talapia was likewise grilled to perfection and accompanied by a colorfully tasty medley of fresh seasonal veggies. We were completely satisfied with the portions but not uncomfortable though we opted against dessert which I will have to sample another day as I am a long standing fan of bread pudding. This was our first visit here but it certainly won't be the last. They have a varied and reasonably priced menu with plenty of appealing dishes from hamburgers to soups and salad. It's an upscale, cozy eatery without being pretentious or over the top. Great find. Glad we tried it.
(5)
Christopher U.
Very Fast service. The prime rib was excellent. The waitress Liz P. Was very good. Checked on our drinks if they needed to be refilled at least three times and asked me if I wanted horseradish to take home with my left overs. No place has never asked me that. Out standing service!!!
(5)
Marci K.
Just ate there and was so impressed. Spinach artichoke dip was great. Filet was perfect. Chili was great. Service was great. Cesar salad so good and the amazing croissant that came with was to die for! We also had done garlic shrimp appetizer that was great and oh yeah, the frozen peach Bellini was fantastic too. Definitely will go back, so many other things looked great
(5)
Christopher M.
Decided to give this place a try after seeing their television commercials. Visited on a Friday evening and the place was packed though strangely enough by many seniors. Parking was troublesome and we had to find parking at an adjoining parking lot associated with business offices. Wait was about 20-25 minutes. There was ample seating inside to wait but we chose to wait outside but sadly there was only 1 bench to sit on. Staff greeted us warmly. Waitress was pleasant but never visited us throughout the meal to check up on us to see if the meal was satisfactory if I need a refill on my drink (Old Fashioned) (-1). Inside - tables were cleaned quickly, lighting was a dark, did notice when we were leaving there was food on the floor. The restaurant can be a bit on the noisy as it was packed. Food was plentiful, very tasty, and very well seasoned. Plates can be on the pricey side starting from the mid-teens to above $20-25. Menu could be a little more varied in my opinion but definitely worth a revisit.
(4)
Leanna A.
Charleston's is one of those restaurants that is always a good fallback option when no one knows what to eat, simply because everyone can find something they enjoy on their menu. The ambiance is nice, similar to that of a Houston's or other semi-casual, semi-formal restaurant. I do get really confused, though, on what kind of place they're trying to be. Their hostesses wear little black dresses and pearls, yet half of the dining patrons are wearing blazer jackets and the other half are wearing jeans and a t-shirt. This always puts me in an awkward positing when I go in for dinner still in work attire, or when I go there wearing a nice dress.. Am I overdressed? Am I under-dressed? A bit of a mild identity crisis. Whatever. Most of the time the service has been good, with the exception of a few times where we have gotten a girl who seemed out of sorts, quiet, and shy (on a couple different occasions). We have never encountered a wait time, or had to wait a notable amount of time for our food to be delivered. For starters, try an order of their honey-buttered croissants. They're baked fresh to order, come out nice and warm, and are really, really good. The honey-butter is what makes them stand out. It's not overpowering to the point that the croissants are dripping in butter, but they have a light drizzle which really compliments the naturally sweet flavor of the fresh-baked bread. Also, their baked potato soup is excellent. For your own benefit, you'd be better off paying the $6 for the bowl (which is a very generous portion) versus the $5 for a cup. The ratio of quantity for price is outrageous for the cup. You get a better bang for your buck for the bowl. Just sayin'. The soup itself is an amazing creamy blend of potatoes, topped with the perfect amount of crispy bacon, fresh scallions, and creamy cheddar cheese. Do yourself a favor and try it, you won't be disappointed. My boyfriend, without fail, always orders the chicken tender platter with an unreasonably large side of honey mustard. He swears up and down that Charleston's honey mustard is the best he's ever had, which is great since he's such a picky eater. He subs out the coleslaw for an additional side of fries, which is worth it considering you get a teeny bowl of coleslaw vs. a gigantic extra mound of fries. Personally, I think the chicken tenders are average. They're lightly battered, and the chicken is fresh. The fries are quite tasty though. They're cut thinner than usual (almost like a shoestring variety) and seasoned perfectly. Not too much salt, but then again not just a plain fried potato. For $16, you get a nice portion, with plenty left to take home. I have tried a few different things on their menu, only one of which I was not a huge fan of. The Salmon Caesar salad left a lot to be desired. The salad portion itself was good, not overly-dressed, and fresh lettuce, but the salmon itself was unappetizing. The filet itself was burned crispy on the edges, but served cold (which makes me wonder when it was really cooked?) and not seasoned all together too well. I have also tried their cheeseburger, which was made exactly how I ordered it with good tasting meat and a fresh bun. Not much to say there, a burger is a burger. What I have enjoyed the most there is their Parmesean Crusted Chicken, which in reality is crusted with parmesean, breadcrumbs and smashed walnuts and pecans. It truly is delicious. It is served with a side of buttered up angel hair pasta and a small salad with mozzarella chunks, tomato and onion. It also comes with a side of marinara sauce which is great when served ontop of the chicken itself. My only gripe would be that the portion of angel hair pasta they serve with the dish is extremely small in comparison to everything else. Like, really, really small. But it sure is good, thanks to that buttery sauce concoction that they toss it in. The salad served with the meal is also noteworthy. If they had it as a separate menu item in and of itself, I would definitely order it as an entree. The food here is a bit pricey, and the cost for two with no alcohol is usually around $50 before tip, but once in a while it really hits the spot and is worth the money for the quality of the food and the portion size you get.
(4)
Robbie G.
As my wife mentioned in her post, we were looking to try something new in the area and this was one of our many bookmarked places that had some great Yelp! feedback, so we decided to give it a try. The restaurant itself was really nicely laid out and had plenty of space for groups from small to large. I really liked the design, with exposed bricks, flame sconces, and heavy wood beams. It has a very homey, cozy, earthy feel to it. We were seated right away and our server let us know he'd be with us shortly. After looking over the menu for a bit, we both decided on our picks. I chose the country fried steak with carrots and fries. The portions were enormous! The breading on the steak was a bit much for my personal tastes, but it was flavorful and otherwise well prepared. The fries were crisp shoe-strings, somewhere between McDonald's and Steak 'n Shake in size (but far superior otherwise). The carrots were perfectly cooked and had a nice glaze on them. Over all very good, and more than I could eat! My wife selected the Hickory burger with a side of the baked potato soup (the soup of the day special). The burger was cooked to the medium she ordered, and had two healthy sized slices of Canadian bacon on top of it. It was loaded with shredded cheddar. Our server was helpful and took the time to answer a couple questions we had about the menu since we both have food allergies, even if it meant going to find the answer. The pricing is a bit high for options other than burgers / sandwiches, but the portion sizes are huge and the service is great, so for a nice date night out, it's a good option!
(4)
Stacy F.
We were looking to try something new in the area and this was one of our many bookmarked places that had some great Yelp! feedback, so away we went! The restaurant itself was really nicely laid out and had plenty of space for groups from small to large. We were seated right away and our server let us know he'd be with us shortly. After looking over the menu for a bit, we both decided on our picks. I opted for the Hickory burger with a side of the baked potato soup, which was the soup of the day special. The burger was cooked to the medium I ordered, and had two healthy sized slices of Canadian bacon on top of it. The shredded cheddar was the big winner for me on this burger. The portion sizes are huge here, so be prepared to eat a ton, or get a box! Our server was really nice and took the time to answer a couple questions we had about the menu since both the husband and I have food allergies. The pricing is a bit high for options other than burgers / sandwiches, but the portion sizes are huge and the service is great, so for a nice date night out, it's a good option! Overall: A Good burger, nice server, and huge portions!
(4)
E Paul L.
Give Charleston's a shot. Prime Rib French Dip is one of my favorites. Their version is TASTY, Prime Rib is THEE BEST. Creamy horseradish on the side. Great fries. EXCELLENT service at either a booth or at the bar. Their Reuben is OFF THE CHARTS. Same as above. TERRIFIC service, GREAT fries or Cole Slaw. Drinks are re-filled, most of the time BEFORE they're empty. These people know what they're doing.
(4)
Billie M.
Our party of four, all order the Catfish and it was outstaniding. The breading on the Catfish was just right, it wasn't on thick like must restaurant do. The cocktails were mixed just right. The evening was just outstanding. If you want excellent comfort food, then go to Charleston's. The waitress wasn't in my face however she was always there wanting to know if we needed anything. We didn't have to look for her. Charleston's is first class!!
(5)
Darleine H.
The BARBEQUE BABY BACK RIBS were a tasty surprise! Hands down the best bbq around.
(5)
Nancy B.
Food was very good, however service was not. We were seated and given drinks. Finished drinks and still no waitress. It took 20 minutes before our order was taken - at 9:00 at night. It was not busy. I ordered steak and angle hair pasta. I noticed there was no cheese on the pasta. She said she'd bring me out some. Finished my steak, still no cheese. When I decided to eat my pasta sans cheese I noticed that it hadn't been flavored at all. Asked the waitress again, this time she brought sauce and cheese for me to make. It was cold at this point. Very disappointing as the food is really good - just not worth the hassle. (Not being picky -this has happened before at this restaurant.).
(2)
David D.
It is one of our favorite places to go. Food is very good and service is excellent. Full of ambiance and charm. On our way home last Monday, we drove over 600 miles just to have dinner there before we returned home. You won't be disappointed.
(5)
Kate S.
I love this place! The service is always friendly and they accommodate our 2-year-old beautifully. Servers though do seem kind of phony, but at least they are always smiling. Food is always amazing no matter what I order. I have never been disappointed.
(4)
R G.
Amazing restaurant. Everything here is perfection. The food, service, ambience.. Had Jaime as my server tonight. She has a great balance of professionalism and friendliness. The manager, Jeff, brought me my steak and had me cut into it to make sure it was cooked the way I like. Excellent touch. You can eat here casually or great for a date. One minor thing... Bring back the mints please.
(5)
Michael C.
The food was on point and the atmosphere was great. I had the Short Salmon plate and my wife the Baby Back Ribs. Both were delicious but the salmon took the cake in my opinion. Portions were perfect and they even allow substitutions for the sides. This place is highly recommended!
(5)
Joseph S.
The Place to go in North Scottsdale Great food (especially the BBQ Ribs), reasonable prices, wonderful service (by Johnnie), and a great ambience. We will most certainly go back. Joseph Sherren
(4)
Doris H.
The food and the service was wonderful we had Cheeseburger and French fries and dessert of Key Lime pie and Bread Pudding to go it was the best. I will go there again, I have been to the one on Ray Road before but this was a first for the one in Scottsdale.
(5)
Paula E.
My friends daughter works here so we ate here on her evening off. Seems a very popular place with a dark interior that could probably use some sprucing up. Reminds me a lot of your typical chain place but the food was reasonably priced and the wait staff top notch. I had one of the burgers and baked beans. My burger topped with cheese, Canadian bacon and chopped onions. They enjoyed the shrimp linguini which looked good as well. We also shared an appetizer of spinach dip which was enough for all of us. Management seemed great and the bathrooms clean. Overall great experience and a mid-low price place that isn't too hard on the budget.
(4)
B R.
First visit and we were impressed. Excellent food and service. We will definitely be back soon.
(5)
Timothy K.
Amazing atmosphere and great service. Our server was very attentive but not annoying. I had the prime rib and it was like butter. The horseradish sauce was absolutely divine. Dimly lighted and overall great service. Parking gets a little tight as the evening professes.
(5)
M M.
wow, who cold have thought a chain restaurant could service up such good food? went here based on the Yelp reviews and it did not disappoint.. Service was excellent, ribs, potato soup and key lime pie were all outstanding. The only reason it is not a 5 is their "perfect Margarita" was anything but perfect... tasteless .. would not order again... Prices were great too.. Definitely would eat here again!!!
(4)
Brad f.
Just back from a dinner at Charleston's. Appetizer was good but my wife's prime rib was tough and my burger was raw even though I asked for well done. Mentioned this to our waitress who said she told the manager and apparently it was comped. Wouldn't you think a manager would come to the table to discuss the situation??? Hate to say, but probably will not be returning.
(2)
Julie K.
We went yesterday for lunch. Omgosh Amazing croissants!! I've always gotten the salmon, yesterday's fish of the day was sword fish so i ordered that for a change it was cooked to perfection. My boyfriend had the prime rib (he said it was Excellent as usual) only downside here is they don't have a lunch menu so it is pricey for a lunch time meal
(5)
Elisabetta P.
Try the Barbecue Baby Back Ribs!! It's absolutely FANTASTIC!! The meat is so tasty and tender, the beans and the baked potato are delicious!! It's a nice pretty cheap steakhouse, I definitely recommend it! :-)
(5)
Kris M.
Another great Yelp find! They are a step up from the Outback type restaurants with the delicious food of a more pricier steakhouse without the pretension. Everything we ordered was fantastic. Their steaks were done perfectly (not something many restaurants do well) and their garlic mashed potatoes were phenomenal. Make sure to try their baked potato soup... It's to die for!
(4)
Carmen M.
We waited almost an hour for our food and our server Mariah had to be asked multiple times for little things and still no follow through. I gave 4 stars because the food was delicious and the manager paid for my parties dinner...great service from him
(4)
Betsy B.
OK, I have been a regular customer for a number of years. However since the snowbirds came to Arizona for the Winter I have had two negative experiences. The last one was last week. Arrived late, 8:30PM, so it was not busy. Ate in the bar and we ordered the prime rib and rib dinner. We waited forever after we ordered and would probably still be there if I had not flagged down the server. Once dinner arrived, my prime rib was mostly fat and what was not fat was raw...not under cooked but raw. Then my baked potato did not come and when I brought it to the servers attention, she freaked out, ran off to get it and brought it back right before we were ready to leave! The ribs were over cooked and dry. This horrid experience was brought to the servers attention and she just smiled and walked away. I think I need a break from Charleston's. Now with all the tourists in ton they don't need my business but in the Summer when things slow down, maybe someone will realize that it is the locals who keep you going. Big difference from my July 203 review....Oh yeah, it was the Summertime.
(2)
Jeff G.
Wow, this is a very good restaurant. Four of us went to dinner this evening, I had their grilled salmon and asparagus. The portion was big and it had a delicious smoky flavor, they gave me so much asparagus I couldn't eat it all. Two of my companions at stake which they both said were excellent. The third had a rotisserie chicken, and he's a picky eater and he liked it a lot. This is the fifth time I've been to this restaurant and it has been excellent every time. Our waiter Mike did a fantastic job of staying on top of everything. the atmosphere is very good and the overall feeling and service is excellent.I can hardly wait to go back.
(5)
Kristy R.
We started with spinach artichoke dip which was so good! It was a must have. I had the shrimp scampi, which was the best I've ever had. My husband got a Ruben sandwich, he loved it. It was a quiet atmosphere, service was great and it wasn't too expensive. Worth every penny.
(5)
Sheena D.
Good Food. Good Service. Romantic atmosphere. Took the family (kids = 1 and 3) for NYE had a very early reservation. Tried for 545pm but told only option was 4pm. We were one of 5 tables at that time and when we left at 520 it was still pretty open. With the low customer volume at the time we had great service. Really good with the kids. The food came out as ordered and tasted wonderful.
(4)
Hank J.
Their prime rib; lord have mercy! If I was going to the chair for my last meal before leaving this dimension, this would be it-- hands down ad infinitum.
(5)
Nicole R.
Excellent food and great that they can accommodate large parties the fries are so good you have to eat them all.
(4)
Ricky M.
I have always seen the great reviews about Charleston's and always wanted to try it but it just reminded me of a Bennigans which I cannot stand but I finally decided to give this place a shot.. I sat at the bar for lunch which was empty but I didn't mind since I got served right away. I went with what the waitress suggested which was the ribs and I am glad I did. These ribs were cooked perfectly and the meat just fell right off the bones. There baked beans were also amazing especially since I am not a fan of them I actually enjoyed Charleston's baked beans and there fries were crispy and good. I tried there Perfect margarita but it wasn't perfect since it mostly consisted of margarita mix which I can see considering this place isn't a Mexican restaurant. But overall I was impressed with Charleston's and will probably be back.
(4)
Crystal R.
Followed other yelpers and had the ribs, salad and baked potato soup. Ribs were a huge hit. Baked potato soup was delicious and very filling. Croissant was also delicious. The service was awesome. Your cup will never be empty!
(4)
Sandra Z.
Great ribs as good as Houstons!
(5)
Scott M.
First the bad: Atmosphere was dark and intimate, however the loud pop music playing in the back round was a bit strange for such a dark and elegant restaurant. We felt like the music belonged in an Applebee's. The water that was served tastes like it came out of 50 foot garden hose. I would expect at least filtered water in such an upscale place. We had to order a bottle water. The Good: Menu had a great selection, we chose a $13 salad and a $20 chicken n ribs platter. Then we ordered the clam chowder for an appetizer. Soup was AMAZING! More meat than potatoes. The salad and the dinner entree was a nice size and tasty. We asked ahead for a half order but they would not accommodate :-/ Service was excellent from the moment the doors were opened for us until we left. Waiter was very accommodating and nice. Overall nice place...
(4)
Rochelle S.
We came here (22 of us) to surprise my mom for her birthday. We already love Charleston's for their food and service but they were able to accommodate my huge family and Brittany and Kevin did a wonderful job! I've been a server for many years and they did a top notch job dealing with such a large group. I never saw an empty glass all of our dishes came out right, plates were cleared in a timely manner and they even cut the cake, served it and washed the cake holder for me! Normally chain restaurants tend to let me down with poor customer service and unprofessional servers but Charleston's truly impressed us. Thank you so much for a great evening!
Enjoyed a nice dinner here with friends recently. We sat in a booth and enjoyed a couple of glasses of Wine before dinner. After browsing the menu, I decided to go with: Spinach & Artichoke Dip, $10 BBQ Baby Back Ribs (w/Fries & Beans), $22 The Spinach & Artichoke Dip was pretty good. We shared the dish between 4 people and it was enough for all of us. The Baby Back Ribs were pretty good. They fell right off the bone, just how I like them. I wouldn't say they were the best I've ever had, but they were pretty good. The service was very good as well. The server realized that we were there to enjoy each other's company, so she didn't rush us. She also made sure our glasses of Wine were never empty....a good way to stay on my good side! Return Factor - 85%
(4)
Erik J.
I got the chicken, bacon, avocado ciabatta sandwich and fried okra. The sandwich was amazing and the okra was some of the better okra I've had. I really liked the ambiance of the place. There are real gas lamps on the brick walls, the table was big and round and the restaurant was dimly lit which gave it a cozy feel. The server was very nice but the food took a while to get to us, considering how slow it was that night.
(4)
Nitti L.
Went there for the first time on a Sunday evening, it was really a pleasant experience. The interior decoration was nice, waitress was very attentive to us even thought we didn't order a lot. I didn't get a chance to try their Long Island because I was the driver. Overall, I gave it two thumbs up.
(5)
John W.
Nice ambiance, and very clean. Friendly staff. The atmosphere said that jazz or standards should be playing, but instead, they seemed to have found a copy of "Greatest Hits of the 90's," so it was odd to have "Mmm-Bop" by Hanson playing while eating at a borderline-upscale restaurant. I'd go back, but only if they promise not to bombard me with the Spice Girls. =)
(3)
David R.
Very very nice spot great food.
(5)
S. S.
LOVE LOVE LOVE!! Nice atmosphere, good service, great food!! I would definitely go here again and again :)
(5)
Linda C.
Food was delicious. I had the meatloaf and the brown tomato gravy on top was fantastic. Hubby had the Catfish and said it was great. Large portions...we didn't finish. Server was very attentive.
(5)
Laura M.
Is it just me, or does this restaurant's decor just scream "If you are eating here, you must qualify for social security and an early bird dining discount!" I felt like I was definitely out of my element (ahhh it is nice to be young still!). Luckily, I had brought my parents along for the meal, so they fit in just fine. The food was pretty good, considering it is a chain restaurant, but there was only one meal that was really worth writing home about. Ahhhhhhh Chicken Fried Steak! It was topped with an amazing green chile gravy. I could take a hot bath in that delicious stuff... mmm! My meal probably could've served a family of four, especially with the heaping side of chipotle mashed potatoes! That pile of spuds was as big as a softball! Not that I'm complaining! The other meals were not quite as memorable... a salad... a sandwich... nothing that stood out (obviously, I can't remember the details!). All I know is that I'm glad I'm the one who ordered the chicken fried steak. Let's be honest - you can never really go wrong with that entree anywhere!
(3)
Amanda B.
We went to Charlestons late Saturday night and ordered a little bit of everything. The quacamole was delicious but I don't see why they put it on shredded lettuce because that sort of ruined the consistency of the quac for me. The baked potato soup is always perfection. The steak had great flavor, we ordered it medium and it was more medium well but still tasty. The server was attentive but not overwhelming and the manager stopped by to thank us for coming in. We always enjoy our experiences at all of the Charlestons locations and will keep coming back!
(4)
Kristin L.
Such a family restaurant! The spinach dip is the best I've ever had! The staff is excellent and the atmosphere is elegant but casual. I've been many times over the past ten years and I've never ordered something I haven't liked and they just get better and better!
(5)
Lukas J.
My family and I went to charleston a for dinner and right away we were greeted by the most amazing girls Sydney and Shelby. They were so sweet and polite and on top of the amazing food it was a great dining experience.
(5)
Gary N.
We were staying locally at the Westin and my wife wanted a great salad under $20. I did a quick Yelp search and found this resturantant. The artichoke dip was excellent, they actually provided a generous portion enough for 4 and even better enough chips. My wife the Waldorf Chicken salad - absolutely amazing. The apples were crisp and strawberries perfectly ripe. The grilled chicken was tender and the pecans were an excellent addition. I had the Hickory burger. The best part about the burger was I ordered it to be medium and it actually was cooked to medium, perfect. It was a very flavorful and juicy burger. My wife really liked the atmosphere, it had an upscale feeling without upscale prices. The bar area looked very nice, we might visit one night without the kids.
(5)
Samantha C.
Last night we were driving around after running an errand and couldn't decide on a spot for dinner when we remembered Charleston's. We were seated right away at a nice large booth in the back, my favorite spot to sit there. I looked at the menu and wondered why I was bothering when I knew I wanted the chicken salad sandwich, until my eyes kept going up and down and never saw it! When our waitress came to take our drink orders I asked and she said that yes they did remove it from the menu. No!!! It was one of my favorite things their besides the amazing potato soup. Ah, fine. Looks like it is time for something new. I ended up going with the chicken parm and salad. It sounded different than your regular Italian marinara flooded melted cheese monster and I was intrigued. My boyfriend did get a cup of the baked potato soup and we shared it before our meals. Seriously I know baked potato soup became a popular item for places to serve but only Charleston's knows how to do it right. It is just perfect. It was nice to see my plate come out with a nice helping of mixed greens along with two large chicken breasts and a small pile of angel hair pasta. A "healthy" balance if you would like to call it that. The salad was great with tiny mozzarella bits and tomatoes with some type of balsamic house dressing. I finished it all before starting on the chicken. After the first bite I was almost happy they took my sandwich off the menu or else I may have never given this dish a chance. The crust was some type of chopped walnut or another and it was light and crispy, not deep fried breading. The meat was cooked A+ and all around delicious. I barely got into the pasta because it was an afterthought. One piece of chicken would have been enough, but for the price I was pleased they give you two and I took the second home along with the pasta that I will enjoy later today I'm sure. Somehow we were feeling decadent and ordered the apple walnut cobbler with vanilla ice cream. It was giant and scrumptious but I was only able to handle a few bites, thankfully my boyfriend was in love with it so it didn't go to waste. Our waitress was just as amazing as the meal was. I am happy this place is still giving great service as we continue to be satisfied patrons.
(5)
Jessica P.
We ordered the ribs from here to go and I could not be happier. Exactly what the other reviews stated, the meat just fell off the bone. This will definitely be my go to ribs place. Good thing I don't crave them too often cause they are a bit expensive.
(4)
Cathy J.
My son and I went to Charleston's for the first time last week. It was a little after 8 pm and there were two other tables occupied. First of all, although the waitress was very nice, she had no idea about their menu...she did not know whether their filet was filet mignon or not. We asked for bread (which they do not give to you unless you ask...tacky) and sat there for ten minutes waiting for it....finally flagged down another server and then our waitress brought it over. I ordered a prime rib end cut and my son got the filet. His filet was fine-not great, but okay. For the VERY first time in my life, I had to send back a meal- I just do not send things back... I make do, make mental notes and move on. The end cut was the worst thing I have ever seen! I have NEVER been served something like this in my life! It was like an end cut of a slab of stew meat. It was very thick, no fat or marbling (which is what makes the end cut so delicious and horrible for you) and it was so dry that I LITERALLY had trouble swallowing my first and only bite. Oh, and it was warm/cool, not hot (which really didnt matter, because it was not edible). They brought me a steak instead and sadly, it was a thin sad looking steak that one might see at Dennys or some such establishment and it had some sort of gravy on it...didnt taste like the kind of steak one expects at a place that boasts about their steaks; I brought it home for my dogs. Perhaps their burgers are better, but we will NEVER go back there. It was literally the worst dining I have had in over 10 years!!
(1)
Christine G.
The service is great! The ribs are to die for! The baked potato soup is wonderful! Best veggies ever with the ribs!
(5)
Karin G.
We stopped in while in Phoenix, having no idea this was a chain resto. We were extremely impressed with the atmosphere, food and service. Service in particular was excellent. Our young man server was very sweet and pleasant. Yes, it's a bit older and family oriented, but the roomy seats and good acoustics provided a private, good for conversation, feel to our dinner. I had a huge chicken salad so good I could have it every day. My peeps all had ribs which they loved. Dear Charleston's, Come to New York!
(4)
Wayne H.
Another great time at Charleston's. Ordered the ribs and they are about the best I have had. Even the carrots are good here. Bread pudding A+. Excellent combination of good food, service, and atmosphere make an evening at Charleston's a smart choice.
(5)
Nita M.
I came to Charleston's because of the big salads in their tv commercials. Boy was this a disappointment. The atmosphere is awful - really dark and heavy in the inside. The patio was closed, for no good reason. I should have known I was in for a bad meal based on the percentage of senior citizens dining...there wasn't a single person other than myself and my fiance under 50 dining there. All the entree salads have meat in them. I asked for an entree-sized house salad, sub blue cheese for the bacon. Our server said "well the house salad isn't served in the big entree sized bowls, it's served in side-sized bowl, but it's the same amount of food". I, of course, gave her a surprised look and asked for clarification because that statement obviously doesn't sound correct. She repeated and said "trust me". Well my salad came out and it was a small handful of lettuce (for $6) and I was charged an additional $2 for a small amount of blue cheese, which she did not disclose when I ordered. Anyone over the age of 10 knows that you aren't going to get the same amount of food that comes in a giant bowl in a tiny bowl. I knew it didn't sound right but how can I argue with the server? So $8 for about 3 bites of mediocre food...should have gone a block down the street to Paradise Bakery for an $8 big salad. Ugh, avoid this place.
(1)
W C.
I can only speak for the hamburgers and the baby back ribs/chicken combo but the food, for the most part, was amazing. The chicken was a bit dry in the combo but the ribs were delicious. The ambiance of the place is nice too. Surprisingly, the price for hamburgers were cheap, about 10-15 bucks each I believe, with sides. I would definitely recommend this place for dinner. Whether you want just a nice burger or something else.
(5)
Todd T.
I always get the Chicken Ciabatta sandwich. Smoked chicken, havarti, peppers and chipotle. Sooo good! Nice casual atmosphere.
(5)
Mike S.
My wife and I went to Charleston's on Sunday. We started with the grilled chicken salad with dried fruit and split an order of the ribs. Charleston's is my favorite restaurant in the valley the ribs are to die for. The sauce is wonderful and the shoestring french fries I can't get enough of. The service is always consistent and very attentive I would eat there seven nights a week if I didn't live in Surprise. I give very few restaurants five stars but this is the best. Can't say enough wonderful things about this restaurant and their desserts are delectable too. Can't wait until my next visit!
(5)
Samantha E.
I came here with my parents and a friend on a break from the Scottsdale horse show last weekend. The atmosphere is more upscale than I'd expected, but prices didn't seem too exorbitant. I had the smoked chicken spinach salad, and it was delicious. The dressing was tasty, the roasted peppers were a good addition, and the chicken was well-cooked. I was expecting it to be a little more like a pasta salad based on the description, but I ended up really liking it. Plus, the croissant it came with was absolutely amazing. My parents split the chicken ciabatta sandwich and said it was great. They also both got a cup of the clam chowder and liked it, but said it wasn't fantastic. My friend got a reuben and enjoyed it, but loved the potato soup. They had a decent beer selection and were great with water and other drink refills. I'd definitely go back. And order something that came with/on a croissant.
(4)
Jon L.
Welcome to an excellent case study in why a nice property in a desirable, high-traffic location would be more than half empty during dinner. Exhibit A: Three empty-headed hostesses so busy bantering wittily with themselves that it took them over two minutes to acknowledge my existence. Exhibit B: I ordered a glass of Pinot and it tasted like it had been opened sometime during prior year. I mentioned to bartender who said "no, I just opened it" rather than offering a replacement. And what a Happy Hour: $1 off -- can they spare it? Dinner portions were excellent, but food was mediocre, other than the super croissants: warm and delicious, but nowhere near enough to make up for the rest of the experience. With so many other superb options in Scottsdale, I can't see this place lasting another year. Spend your hard-earned money elsewhere.
(2)
Johnny T.
I've had two great meals here. I really enjoy their Reuben sandwich and I LOVE their cole slaw. Best slaw I've ever eaten and the Rueben comes with two ample dill pickle chunks. Our first time there we had a hot artichoke dip but didn't like that it was served with tortilla chips. Pita chips would have been a better choice. The hostesses are pleasant and the wait staff is attentive. I enjoy the brick and gas light decor and leather booth seating. It's a place you can take your mom.
(4)
Jennifer K.
Huge portions-I was happy to split a meal with my mom. We had a Chicken Club salad-which was more than enough for both of us. Came with a croissant too...just to make sure it wasn't TOO healthy of a pick. My husband had a club sandwich and devoured it-and we had a side of mushrooms-because mushrooms are good. And they were. My dad also got a side of carrots-which the one-year-old was very excited about. Nice place...but there are too many other places out there to go again.
(3)
Kelly S.
Yum, yum, yum! My mom, aunt and I came here for a nice dinner and drinks and that is exactly what we got! We tried the margarita, flirtini and peach (the name escapes me) drinks and they were awesome. Well mixed, unique and very tasty! We ordered the guacamole and chips and while it wasn't bad, there was definitely something missing. I salted it and it helped a little but the guac had very little flavor. Skip it. My mom ordered the Rueben said it was "fabulous". They leave the dressing on the side which is nice as it keeps the bread from getting soggy. My aunt ordered the sirloin and said it was cooked perfectly. She substituted glazed carrots for her side and was very pleased with them. Thumbs up all around. We will definitely be back here again. Great service, fair prices for the large portions, great food and a nice outdoor patio- you can't go wrong!
(4)
Larry B.
Can't ask for more from a weekday dinner! Affordable and classy aren't usually used in the same sentence, but this place just about pulls it off. From the fire place upon entering, to the darker wood decor in the dining room, and the $18 sirloin with a huge baked potato, you really can't go wrong. My wife and I had 3 drinks a couple of salads, and our own entrees and got out of there for under $75 tip included. Best of all, we left feeling like we didn't eat at a frozen food chain like Applebee's.
(4)
Edward D.
Daughter and I have been wanting to check this place out since we seen one in Mesa! So the family was in the area. (picking mommy's necklace up at Tiffany's) Noticed on the way to the FWY there was a Charleston's. I have checked this place out on the web, and only thought this was just a ribs, and burger joint. Something we all have been to. Boy was I wrong! I ordered their grilled pork chops, with garlic mash, and glazed carrots. Pork chops were awesome, cooked will done, with garlic and butter on top. I would order again anytime. Their garlic mash was very good, and mommy loved the glazed carrots. Daughter had the 1/2 ribs with fries, the meat was just falling off the bones, had plenty of meat. Wife had a cheese burger, with a salad. She loved the salad, and burger was good. Overall we had a great time, it does cost a little bit more. But it was well worth it!!
(5)
Tori B.
Went here last night with the Grandparents and feel compelled to write a review. I don't normally review chain restaurants, for obvious reasons, but Charleston's is a touch above the rest, and my 4 star rating is a comparison to other chain restaurants. I've been here many times and really have liked everything I've had. From the salads, to the soups, to the roasted chicken I had last night, everything has met and exceeded my expectations. I especially love the croissants and often we ask for basket for the table. The service is great as well, really friendly waitstaff, who ensure your order is taken promptly, you get refills when needed, and your food is serviced hot. All in all a great chain restaurant amongst many that are disappointing.
(4)
April W.
The food here is very good but the snotty hostesses are rude I waited 10 minutes to give our name because they wee busy talking to guys. Never coming to this location again
(2)
Steve F.
OMG. What a great find. My wife and I found Charleston across from where we were staying in Scottsdale for a golf trip. Service, ambience and food were all excellent. We enjoyed the gumbo and my wife liked her grilled trout. We liked it so much that we ordered some take out after golf to take back to the hotel.
(5)
Ebony K.
I swear I had one of the best Reuben sandwiches ever. It was packed with corned beef, sauerkraut, and Swiss cheese layered between two buttery rye slices and thousand island dressing on the side. Along with hot crispy french fries. Man I was in caloric heaven LOL. I could only eat half of my sandwich as it really was packed with all of the above. My coworkers all seemed to enjoy their meal with majority of them getting the special of the day which was a roast beef sandwich in which the roast beef was piled high between some of the biggest buttery croissants I have ever seen. Another coworker got the chicken strip salad and while three more got the chicken avocado sandwich. I am telling you, they did not skimp on the servings that is for sure. The prices were decent for lunch and service was fantabulous. I will definitely be coming back again and trying dinner soon.
(4)
Rich G.
Awesome patio! Huge portions!
(5)
J T.
Consistent and excellent. You have to try their ribs, I really think they are the best in town.
(5)
Ike B.
I have been eating here for 10 years now. BEST BABY BACK RIBS IN TOWN!!! these babies are fall off the bone and delicious. I have a smoker and rarely buy BBQ out of my home. I can't duplicate these at all, and I've tried. The salad that comes beforehand has a croissant drizzled with honey on it. half rack is available too, just have to ask. beautiful decor, casual but classy at the same time. I've had most of their menu and never had a bad meal. Try the appetizer happy hour deals. the SHRIMP CARGOT is incredible and really hits the spot on a cold winter eve. Lastly, no matter what you order, try the BURGUNDY MUSHROOMS for your side dish if you like mushrooms. They are 1 of a kind and super tasty. Enjoy, tell 'em IKE sent ya.
(5)
Kevin B.
Food is good. Sat in the bar and the bartenders are nice.
(4)
Tina M.
This is the only chain I support whole heartedly! Visited this Scottsdale location last night and received great service and a fresh flavorful salad. I've never been disappointed with Charleston's. The decor is the nice dark cherry wood and the bar has a good happy hour with just enough TVs to catch a game but resist the "sports bar" title. Love: baked potato, croissants, ribs, salad and if your indulging-don't miss the bread pudding!
(4)
Terry E.
Aagh! I'm not supposed to like Charleston's! So unhip. So AARP. Yet I keep coming back. For a rare lunch date. For dinner with my incredibly picky family who each can find something they like on the menu. For Happy Hour and a decent wine list at crazy low prices. For those days I just want a light dinner. For the good service with no sign of the usual NoScottsdale attitude. But it's a chaaaaiiiinn! And tonight it looked like the adjunct dining room for the local Senior Center. - I kid you not, 80% Seniors. And it's yet another Houston's clone, and I'm even a bit tired of Houston's (ok, Hillside or whatever the heck they're calling it nowadays). I give. I really do like Charleston's! (Insert Sam-I-Am reference here) Is this what my parents felt when they admitted they liked Country Kitchen?
(4)
Brian R.
best prime rib going! Hands down. excellent service and food is just great!
(5)
Max M.
I come here for their ribs. I've tried ribs and barbecue in a lot of places. This place is on top of my list. Their side dishes are great as well.
(4)
Carol M.
Tried Charleston's for lunch recently. It was later and not too busy. As mentioned by other reviewers, this place definitely attracts a Senior Crowd - wheelchairs, walkers, etc are right at home here. We ordered a hamburger w/ fries and a prime rib french dip w/ baked beans. French dip was good but not stellar and at $17 I expected to be knocked off my seat, beans were nothing to rave about either. They have only one menu for lunch & dinner, our total for the above w/ 1 soda came to $31, pricey in my opinion. Our waitress did a decent job until the end of our meal when she apparently left on vacation. We waited for atleast 10 minutes before finally grabbing someone else to request our bill. Our waitress finally returned with no apologies and a pitch for dessert - no thanks. I won't be in a hurry to return.
(2)
Rachel W.
I really like this place. The food is outstanding. Reasonable but really good. I ordered the parmesan crusted chicken and it was delicious. For $12 dollars it's a lot of food. Came with a small salad, pasta and two 6 ounce chicken breasts. I would certainly order this again. If you like baked potatoes this is also the place for you. They know how to make them here. I like crunchy shells on the outside of my baked potato and that's just how they make them. It's not a fancy place but has a cute bar area and food has consistently been good every time I go there. Con: seating available outside but it overlooks the parking lot.
(4)
Rich M.
The salmon Cesar salad is awesome. Nice environment for lunch or dinner. I eat here a few times a year and have never been disappointed.
(4)
Mike L.
Seems like man agent needs to shake things up. We ate there sat. Night, very crowded, food good for price. Went back with another couple Sunday, and it was totally different. Not crowded, no wait for a table. The waitress informed us of the things they were" out of" at 7 pm on Sunday. Several entree choices and no more baked potatoes. So we ordered around that and the mgr came out and apologized for the screw ups and said that now they were out of mashed potatoes too and he was embarrassed that this was happening. So we opted for a different side. Food was pretty good, but it took an hour to get it. Our waitress would leave to get the answer to a question,( is there still meat for a French dip) and it took her 15 mins to retun. The fastest service we got was when we received our bill. Sorry won't be back.
(2)
Lori M.
Nothing to write home about. Okay burger.
(3)
Michael H.
My neighbor wanted to come here for dinner. I had not been in a long while. We both had the ribs and I must admit, they were very good. Tender and they fell off the bone. Fries were good. Our server talked us into the banana cream pie, so we split. After tasting it, I should have ordered my own. Oh well.
(4)
Bob D.
Ribs are excellent as is the chicken picatta! Sizes are huge portions! Wish I could've substituted garlic mashed in for fettucine on the Chicken Picatta, but still great! Chicken fried steak is huge, but could do without half the berating. Great peppery taste though! Better come hungry!
(5)
Michael C.
One of the better chains in town. Their ribs are excellent, as is the potato soup. I also like the dark upscale atmosphere - very much like a Houston's. Top notch staff - the service here is impeccable.
(4)
Dottie H.
OK place. Like others of the same ilk: Cheddar's, O'Charleys, Chili's, TGIFriday's, etc., but a more varied menu than Chili's or TGIFriday's. Gripe: Draft beers were $5 each with meal and salads were $14, very pricey we think. However, daughter and I split a Walt's Champaigne Chicken Salad since they are huge. The men had chicken fried steak and had leftovers for a box. Grandson liked the kid's ribs. Food was good. Baked potato soup was excellent, as was their gumbo. Server was good, food brought in a timely manner.
(3)
Bill K.
This is a good solid place for an american dinner. Their menu is available at their website. Our family came in after a long flight from Minnesota, pretty tired. The concierge at our resort aimed us at Charleston's and comped us an appetizer. We were in at sevenish on a Friday night. Four adults and a baby had a choice of 10-15 minutes for inside or immediate patio. We went for the patio. We chose Shrimp Cargot for the appetizer; a half-dozen garlic-buttered shrimp in a snail tray covered with havarti cheese. it was OK, but I think I would have preferred it with the regular ecargot bourgignon treatment. Lots of garlic butter to sop up from the holes. I started out with their "PERFECT MARGARITA AZUL REPOSADO TEQUILA, COINTREAU, GRAND MARNIER. It was served in a huge martini glass, with the shaker left with me for some dregs to boot. Very tasty, indeed, and a heck of an attitude improver for seven bucks. I had a bowl of potato soup, which was very passable. I then had their CHICKEN FRIED STEAK SEASONED AND BREADED WITH A BLACK PEPPER CHIPOTLE GRAVY SERVED WITH GARLIC MASHED POTATOES AND SWEET-GLAZED CARROTS. The chicken-fried steak was huge and tasty, and the gravy was good, although I don't recall much chipotle. My wife had a bite and thought it was a bit tough, but I had no problem with it. The sides were huge, too. I finished the steak and potatoes, but couldn't eat more than half the carrots. Considering that the one-year-old cutest grandbaby that ever was was wild for them, we brought them home. The baby happily munched whatever we shared with her. On the whole, it was a good cut above your average chain like Applebees or TGIFriday's. The service was very pleasant and attentive without being obtrusive. Before the tip, including the margarita and soft drinks around, and with the appetizer comped, the after tax was a very reasonable $77. We got more than full value for it, and we'd be more than happy to return.
(3)
Michelle F.
My family loves coming here! I have also come for lunch with friends and brought out of town guests here for several meals. It is pretty upscale and the service is always stellar. My husband likes to order a couple of baskets of the delicious croissants to start. They are light and flaky and my kids can't get enough! He usually gets baked potato soup and the French Dip sandwich. My kids like that as well, but will sometimes order the chicken strips. I highly reccomend the Champagne Chicken Salad. It is the best!! I have also tried the chicken and bbq ribs and that has been outstanding as well. The last time I was there I ordered the Grilled Salmon with glazed carrots. I will never order anything ever again. This was my favorite meal there, hands down! Charleston's is a restaurant that we all enjoy!
(5)
Mark M.
Ate here today I hope that there is something better in Scottsdale Not that it was bad, but nothing special from the service to the food I'd say Skip It !
(3)
John C.
Excellent Food at a reasonable price served in a great ambiance. Waiter forgot our appetizers, offered to make amends.
(4)
David B.
Once again the ratings on yelp came through. Tried Charleston's, the food was great. Went with the fried catfish. Very tasty and good portions. No room for dessert. The price was reasonable. There was a nice ambiance, and the service was very good. If I have time I'd like to go back.
(4)
Angela G.
we come here just for the baked potato soup... its just delicious... make sure to ask for crackers... they taste great in the soup. the chicken caesar salad is also amazing... i get blackened chicken on top and it comes with a croissant bread sooooo yummy. a bowl of the soup and a caesar salad is all i need and its pretty filling. ive had the burger from here and its pretty good and the french fries but the soup and salad is so filling i never really try anything else. the people there are welcoming and its usually packed on a weekend however we never really had to wait for a table. i usually come here for lunch and get take out a bit pricey for just soup and salad but its so good youll want to come back again just for that
(5)
Rob M.
We're not natives, but come out for spring training each year and stumbled into Charleston's on one of our trips about four years ago. The price, ambiance, and service make this a must-see every time we go. A fantastic menu with food that really outstrips the price, Charleston's reminds me of what the mostly-defunct Houston's chain should have been, if they hadn't had such steep prices. Reservations accepted, and they might be needed on busy nights.
(4)
DC S.
Our family eats here everytime we come to Scottsdale. Food is good as is the service.
(4)
Adryenn A.
The best shrimp EVER! Perfect stake, excellent service, and OMG to die for apple cobbler. We were told this was the "diner" type restaurant in the area. Good, because I just got off a plane, was starving and didn't feel like putting on makeup or a dress. So we went. The inside reminded me a bit of a slightly darker version of Cheers. The seating area had overstuffed leather booths that made me want to sink in and stay for a while. If I ate wheat, I'd be able to tell you if the honey glazed Croissant they brought out with the salad was as good as it smelled and felt. Light, fluffy, and just out of the oven. Nearly irresistible. If you're looking for good food and great service, this is the place! I'm totally going back again tomorrow! It was that good.
(5)
Thao T.
Took my family here when they came to visit. We actually thought it was Carraba's (which is next door), but didn't realize it until we got water and our menus, so we felt bad leaving. Seems like it's typical American food but it's a bit more pricey. My sister got a chicken tenders salad with honey mustard dressing and that was pretty good. I like that it had avocado in it too. My mom got catfish which turned out to be a deep fried fillet, but it was still good. They offer a lot of sides so she got coleslaw and glazed sweet potatoes. That was tasty. I got the baby back ribs and chicken combo with mash and baked beans. The ribs were sooo good, the meat just fell off the bone and it was so juicy. The chicken was ok, I thought it was going to be BBQ chicken, but it was more like roasted chicken, I wasn't a fan of the herbal rub on it. The mashed potatoes were alright, as were the baked beans. I think I like the sweeter baked beans like from armadillo willy's better, this one tasted more like chili. The service was good, and overall I think my family was happy with their food. Maybe we lucked out with good service and decent food. The lady next to us ordered catfish and got chicken tenders. They ended up comping that to her which was nice. Too bad they didn't bring my mom the wrong order for her catfish. Then I'd give them five stars
(4)
Michelle H.
I ate here with my parents recently, and we all thought the food was delicious. I ordered the salmon Caesar salad, which I loved. It had complex layers of flavor and was cooked properly. I wish I lived close enough to go back often. My dad ordered the roasted chicken and thought it was very juicy and tender. The mushrooms were delicious as well as the several sides of vegetables my stepmom ordered. I highly recommend eating here!
(4)
Jenifer R.
Great menu!!! Lots of food. The prime rib, ribs, catfish, side salads, shrimp cargo- ALL DELISH! What I also like about Charlestons are the children's menu, very reasonable and they give a lot of food for the price. We love this place!! Waiters are also really nice and work hard for their tips!
(4)
Maria R.
Kids Menu: YES Kids Coloring paper & Crayons: YES Kids drinks: YES Kids eat free on: SUNDAY with an a purchase of an adult entree. The servings are HUGE here. We enjoy the food and so do the kids. Will we return: Yes, especially on Sundays.
(5)
Greg M.
Went here january 2011. Decent service. 20 minutes from order to delivery to the table. Reasonable prices. No complaints really. Nice looking place inside, looked clean.
(3)
Larry I.
Went for the first time last night and the ribs were incredible - the concept reminded me of Houston's, but much better pricing and good atmosphere. The service from the time you walked in the door to at the table was exceptional. Look forward to going back.
(5)
Jim D.
This came highly recommended by locals, as well as friends who recently attended a conference at The Fairmont Resort near Charleston's. I had the country fried steak and it was more quantity than quality. I, for one, am worn out with seemingly every restaurant using "chipotle" in their dishes and this was the case with Charleston's country fried steak gravy, which has a little kick. I had a cup of potato soup and it was excellent. Friends with me had a cheeseburger and meat loaf. My one friend raved about how delicious the meatloaf was and the other said his hamburger was perfectly cooked (hot pink in the middle). I liked the dark wood atmosphere of the restaurant and it had customers ranging from families with kids to senior citizens, so it is clearly appealing to a mix of people. Service was okay, though not memorable.
(3)
Nick S.
Best Baked Potato Soup ever! I went here last night with the GF and my folks. Everybody really liked what they had. The GF got prime rib. I have never seen a piece of Prime Rib so thick. It was good. Mom got the Chicken Piccata. Two chicken breast artichoke hearts, asparagus, lemon, and capers. She loved it. Dad got the Rib & Chicken combo. This plate is amazing. The ribs were good and had some of the best BBQ sauce I have ever had. The chicken that comes with it is huge and really really good and you get two pieces. This meal could easly be split by two people. Im so going back for this meal. I got the special of the night which was Rainbow Trout Blackened and served with rice, veggies, and salad which I subed for soup. This fish was great and again a huge portion. It was a whole fish. For dessert we got the Bread Pudding. This is THE BEST BREAD PUDDING I Have EVER HAD. My dad is a bread pudding connoisseur and it is the best he has ever had. The presentation was great and the taste even better. So overall everyone very happy, very full cause they do not short you on food here. I will be back for that rib & chicken combo and of course the bread pudding. Its just that good. Service was great. The wait on a Friday night at 7 pm was only ten min. The prices range from $15-25 for entrees. The rib and chicken combo was only $18. So worth it. The atmosphere is comfortable and warm.
(4)
James Y.
Every time I come here I always expect the best. Just as the previous times I have been here. I always am surprised by this place every time. The food is great and always consistent. The service is great and consistent as well, something that is a hard find these days. The food is served in generous portions that makes the price seem too good to be true. When you get your bill and see the total for the amount of food you received you feel as if your waitress forgot to ring in your whole order or gave you someone else bill. You just say nothing pay the bill and leave so you don't get caught, but wait, it's true it was yours so no sneaking out.
(4)
Shannon B.
Fantastic place I had a wonderful time. The service was quick and the food was delicious! I especially enjoyed the spinach dip. Our waiter was sweet and gracious. I will definitely be coming back again!
(5)
Allyson B.
Whenever it is my dads pick for dinner we always end up at Charleston's. No matter what he always orders the ribs. He says they are extremely tender and just fall right off the bone. Before he even eats his ribs, he loves chomping on their delicious buttery croissants. If you don't care about calories, then you must not pass these croissants up. My mom and I usually go for the baked chicken which is always delicious, but they have a wide variety of food to choose from. Whenever we go there we can make reservations and even last minute. Also, the service is always great and they are on top of things. I have a feeling we will going to Charleston's on Father's Day so he can chow down on his BBQ ribs!
(5)
Adam P.
If you don't care about watching what you eat, you've found the right place. The dishes that I tried were all very good (taste-wise), but you feel like you're carrying twins after you get up from the table. As far as portions go, this place is very generous. Their daily soup offerings are surprisingly very good and some of the best I've had in the Valley so far. The rest of their food is pretty heavy, but alright when it comes to flavor. It kinda borders on bland and not-too-bad. The food's heaviness really over shadows any taste that it might have. In truth, this spot is really "old money" dining on a Friday night, but that's not necessarily a bad thing. If you come here though, be sure to make this your big meal for the day because you're going to feel like you're wearing an inner tube around your waist by the time you're done.
(3)
Sorry, No Coupons available for this restaurant.
Address :17001 N. Scottsdale Rd.
Scottsdale, AZ, 85255
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Doug A.
This is it. Best steaks, best salads (blue cheese), and great fast service. I always get the filet mignon medium. Hot pink center, not bloody. Always served piping served hot. Limited menu means everything in it is their specialty. No cheap well drinks at happy hour. Regular drinks are $1 off, but use great spirits. My favorite steak
(5)Beth B.
One of my favorite restaurants in az. The food is top notch and value is absolutely the best for quality. I have compare many restaurants over the years and nothing better the charelston's. Today, because it's so hot I am having a delicious chicken salad. My husband loves the catfish and baked potato. Staff works together to keep everyone taken care of.
(5)Doug T.
Charleston's is really close to my house and been wanting to try this place. Very curious. Very none assuming place. We walked in tonight and there was a 25 minute wait. Argh. Small waiting area and noticed that there were a lot of elderly people. Noticed that there is a bar area and a dining area. Very dark and lots of bricks. My daughter described this place as a wine cellar. Hahaha sounds just about right. So I ordered the Catfish platter and it came with two large pieces of breaded fish, cole slaw, and shoe string french fries. The catfish was cooked perfect. Crispy on the outside and moist on the inside. Loved the fish. Really liked the cole slaw. Enjoyed it and wished they gave me more but it was very good. Fries were normal. Nice, fresh, and crispy. So overall a very good meal. My wife had the Spinach and Chicken Waldorf salad and switched out the cheese for grapes. I can't remember what was inside of the salad. I think it had strawberries, raisins, and apples with spicy pecans with a vignette dressing. The salad had a nice little kick to it. I grabbed a few bites and it was really good. My wife enjoyed it My kids split a whole rack of baby back ribs. I got one of the ribs and it was falling off the bone. Very good ribs. Had a tiny kick to it but really good. The ribs came with two sides and they got mashed potatoes and shoe string potatoes. They ordered it with beans so the kitchen made a mistake. The waitress gladly gave them their beans. They said the mash wasn't very good but they liked the fries and beans. They were dipping the fries in the beans. So they really enjoyed their baby back ribs. For dessert, we shared a key lime pie with fresh whip cream. So good. Loved the crust. I would have to say the service was extremely good. We got our water cups really quickly and took our order. The food came out pretty quickly and our server kept on filling our water cups. She was very friendly and seemed to always have a smile which is always good. So we had a very enjoyable dinner here. Good food. Good service in a wine cellar ambience. So we'll probably be back. JD and Joyce W was there at the same time but we missed you. Next time. Enjoy and happy dining.
(4)Michele W.
Service was terrible. I am gluten free and checked the GF menu online. I ordered the filet mignon. It was supposed to come with a salad but the waitress insisted I had to pay an extra $5 to get it. I told her it was on the GF menus that it came with salad. But she said no. I didn't want to fight with her and said forget it. Although the the filet was good, I will never eat there again.
(2)Shane N.
Here is your typical steakhouse. I sat at the bar, ordered a salad and a steak with the house Cabernet. The steak was cooked right, and veggies were crispy. One notable thing were their croissants. Served with my healthy salad was this piping hot croissant with honey on it! The server let me know they sell them frozen by the dozen. Yum!
(3)Marilyn V.
Close to home and as someone else said; if you have a friends & family with different likes this is always a good place to go and everyone can find something they like. We always find the service good, and servers are friendly and talkative. I never have to look at the menu because it is always the Chicken Piquant. Have had the chefs strawberry salad and it's good but now it's the Chicken. My husband has the Reuben Sandwich and likes it. That's a sandwich that some restaurants can't get quite right.
(5)William B.
Went there last night as we haven't been there in a couple years and I can see why. I had there grilled trout which wasn't to bad but the waitress failed to tell me just what it came with,a side of white rice and some kind of garnish that was placed on the top of the fish.When the food came the waitress didn't bring it and I asked where she was and was told that she was in the bathroom well I let the person know I didn't like the garnish and that the rice was the worst I have ever had the fish was the only thing that was good the rest did not compliment the main course. There are many other restaurants in Scottsdale where one can get a much better meal and service. I know now why we stayed away for so long and believe me we will be staying away again for a long time. This place is very over rated.
(1)Kim B.
Once again a delicious meal. Kudos to the chef and his staff for always putting out such wonderful food. One of us had the ribs (couldn't finish them so they came home). A Ruben sandwich and the oven roasted chicken all had portions coming home as well. One of those places you want to go to so you have leftovers. Attentive service, but Michael needs to lighten up a bit - dont be afraid to smile. Show some personality. Always wonderful food, service, and atmosphere. You'll never be disappointed. Whatever you do, croissants are a MUST!
(5)Elaine V.
Charleston's is like our neighborhood restaurant. Its near by and cozy. My husband and I have been here many times and always enjoy the food! Consistent great service and food. We got there at about 4pm and it wasn't busy yet. We had our order taken quickly and got our drinks within minutes. My husband ordered the Reuben and he said the corn beef was very tender. I was offered a bite and it was pretty good. I had the blackened trout. Which was a little spicy, but very good. They always have fish that is cooked perfectly. Light and and flaky.
(5)Russell M.
Ate an early supper here today in between hours of Christmas shopping. We checked it on Yelp and saw that it averaged 4 stars. It should have 5! Great food, well prepared, fresh ingredients. Attentive and sincere service. Wonderfully warm, low light atmosphere. My only gripe about today' meal pertains to our cocktails . . . both Manhattan's . . . both watered down. Beyond that my pork chops were incredible, perfectly grilled and served with some spectacular BBQ beans and outrageously wonderful garlic mashed potatoes. My wife's blackened talapia was likewise grilled to perfection and accompanied by a colorfully tasty medley of fresh seasonal veggies. We were completely satisfied with the portions but not uncomfortable though we opted against dessert which I will have to sample another day as I am a long standing fan of bread pudding. This was our first visit here but it certainly won't be the last. They have a varied and reasonably priced menu with plenty of appealing dishes from hamburgers to soups and salad. It's an upscale, cozy eatery without being pretentious or over the top. Great find. Glad we tried it.
(5)Christopher U.
Very Fast service. The prime rib was excellent. The waitress Liz P. Was very good. Checked on our drinks if they needed to be refilled at least three times and asked me if I wanted horseradish to take home with my left overs. No place has never asked me that. Out standing service!!!
(5)Marci K.
Just ate there and was so impressed. Spinach artichoke dip was great. Filet was perfect. Chili was great. Service was great. Cesar salad so good and the amazing croissant that came with was to die for! We also had done garlic shrimp appetizer that was great and oh yeah, the frozen peach Bellini was fantastic too. Definitely will go back, so many other things looked great
(5)Christopher M.
Decided to give this place a try after seeing their television commercials. Visited on a Friday evening and the place was packed though strangely enough by many seniors. Parking was troublesome and we had to find parking at an adjoining parking lot associated with business offices. Wait was about 20-25 minutes. There was ample seating inside to wait but we chose to wait outside but sadly there was only 1 bench to sit on. Staff greeted us warmly. Waitress was pleasant but never visited us throughout the meal to check up on us to see if the meal was satisfactory if I need a refill on my drink (Old Fashioned) (-1). Inside - tables were cleaned quickly, lighting was a dark, did notice when we were leaving there was food on the floor. The restaurant can be a bit on the noisy as it was packed. Food was plentiful, very tasty, and very well seasoned. Plates can be on the pricey side starting from the mid-teens to above $20-25. Menu could be a little more varied in my opinion but definitely worth a revisit.
(4)Leanna A.
Charleston's is one of those restaurants that is always a good fallback option when no one knows what to eat, simply because everyone can find something they enjoy on their menu. The ambiance is nice, similar to that of a Houston's or other semi-casual, semi-formal restaurant. I do get really confused, though, on what kind of place they're trying to be. Their hostesses wear little black dresses and pearls, yet half of the dining patrons are wearing blazer jackets and the other half are wearing jeans and a t-shirt. This always puts me in an awkward positing when I go in for dinner still in work attire, or when I go there wearing a nice dress.. Am I overdressed? Am I under-dressed? A bit of a mild identity crisis. Whatever. Most of the time the service has been good, with the exception of a few times where we have gotten a girl who seemed out of sorts, quiet, and shy (on a couple different occasions). We have never encountered a wait time, or had to wait a notable amount of time for our food to be delivered. For starters, try an order of their honey-buttered croissants. They're baked fresh to order, come out nice and warm, and are really, really good. The honey-butter is what makes them stand out. It's not overpowering to the point that the croissants are dripping in butter, but they have a light drizzle which really compliments the naturally sweet flavor of the fresh-baked bread. Also, their baked potato soup is excellent. For your own benefit, you'd be better off paying the $6 for the bowl (which is a very generous portion) versus the $5 for a cup. The ratio of quantity for price is outrageous for the cup. You get a better bang for your buck for the bowl. Just sayin'. The soup itself is an amazing creamy blend of potatoes, topped with the perfect amount of crispy bacon, fresh scallions, and creamy cheddar cheese. Do yourself a favor and try it, you won't be disappointed. My boyfriend, without fail, always orders the chicken tender platter with an unreasonably large side of honey mustard. He swears up and down that Charleston's honey mustard is the best he's ever had, which is great since he's such a picky eater. He subs out the coleslaw for an additional side of fries, which is worth it considering you get a teeny bowl of coleslaw vs. a gigantic extra mound of fries. Personally, I think the chicken tenders are average. They're lightly battered, and the chicken is fresh. The fries are quite tasty though. They're cut thinner than usual (almost like a shoestring variety) and seasoned perfectly. Not too much salt, but then again not just a plain fried potato. For $16, you get a nice portion, with plenty left to take home. I have tried a few different things on their menu, only one of which I was not a huge fan of. The Salmon Caesar salad left a lot to be desired. The salad portion itself was good, not overly-dressed, and fresh lettuce, but the salmon itself was unappetizing. The filet itself was burned crispy on the edges, but served cold (which makes me wonder when it was really cooked?) and not seasoned all together too well. I have also tried their cheeseburger, which was made exactly how I ordered it with good tasting meat and a fresh bun. Not much to say there, a burger is a burger. What I have enjoyed the most there is their Parmesean Crusted Chicken, which in reality is crusted with parmesean, breadcrumbs and smashed walnuts and pecans. It truly is delicious. It is served with a side of buttered up angel hair pasta and a small salad with mozzarella chunks, tomato and onion. It also comes with a side of marinara sauce which is great when served ontop of the chicken itself. My only gripe would be that the portion of angel hair pasta they serve with the dish is extremely small in comparison to everything else. Like, really, really small. But it sure is good, thanks to that buttery sauce concoction that they toss it in. The salad served with the meal is also noteworthy. If they had it as a separate menu item in and of itself, I would definitely order it as an entree. The food here is a bit pricey, and the cost for two with no alcohol is usually around $50 before tip, but once in a while it really hits the spot and is worth the money for the quality of the food and the portion size you get.
(4)Robbie G.
As my wife mentioned in her post, we were looking to try something new in the area and this was one of our many bookmarked places that had some great Yelp! feedback, so we decided to give it a try. The restaurant itself was really nicely laid out and had plenty of space for groups from small to large. I really liked the design, with exposed bricks, flame sconces, and heavy wood beams. It has a very homey, cozy, earthy feel to it. We were seated right away and our server let us know he'd be with us shortly. After looking over the menu for a bit, we both decided on our picks. I chose the country fried steak with carrots and fries. The portions were enormous! The breading on the steak was a bit much for my personal tastes, but it was flavorful and otherwise well prepared. The fries were crisp shoe-strings, somewhere between McDonald's and Steak 'n Shake in size (but far superior otherwise). The carrots were perfectly cooked and had a nice glaze on them. Over all very good, and more than I could eat! My wife selected the Hickory burger with a side of the baked potato soup (the soup of the day special). The burger was cooked to the medium she ordered, and had two healthy sized slices of Canadian bacon on top of it. It was loaded with shredded cheddar. Our server was helpful and took the time to answer a couple questions we had about the menu since we both have food allergies, even if it meant going to find the answer. The pricing is a bit high for options other than burgers / sandwiches, but the portion sizes are huge and the service is great, so for a nice date night out, it's a good option!
(4)Stacy F.
We were looking to try something new in the area and this was one of our many bookmarked places that had some great Yelp! feedback, so away we went! The restaurant itself was really nicely laid out and had plenty of space for groups from small to large. We were seated right away and our server let us know he'd be with us shortly. After looking over the menu for a bit, we both decided on our picks. I opted for the Hickory burger with a side of the baked potato soup, which was the soup of the day special. The burger was cooked to the medium I ordered, and had two healthy sized slices of Canadian bacon on top of it. The shredded cheddar was the big winner for me on this burger. The portion sizes are huge here, so be prepared to eat a ton, or get a box! Our server was really nice and took the time to answer a couple questions we had about the menu since both the husband and I have food allergies. The pricing is a bit high for options other than burgers / sandwiches, but the portion sizes are huge and the service is great, so for a nice date night out, it's a good option! Overall: A Good burger, nice server, and huge portions!
(4)E Paul L.
Give Charleston's a shot. Prime Rib French Dip is one of my favorites. Their version is TASTY, Prime Rib is THEE BEST. Creamy horseradish on the side. Great fries. EXCELLENT service at either a booth or at the bar. Their Reuben is OFF THE CHARTS. Same as above. TERRIFIC service, GREAT fries or Cole Slaw. Drinks are re-filled, most of the time BEFORE they're empty. These people know what they're doing.
(4)Billie M.
Our party of four, all order the Catfish and it was outstaniding. The breading on the Catfish was just right, it wasn't on thick like must restaurant do. The cocktails were mixed just right. The evening was just outstanding. If you want excellent comfort food, then go to Charleston's. The waitress wasn't in my face however she was always there wanting to know if we needed anything. We didn't have to look for her. Charleston's is first class!!
(5)Darleine H.
The BARBEQUE BABY BACK RIBS were a tasty surprise! Hands down the best bbq around.
(5)Nancy B.
Food was very good, however service was not. We were seated and given drinks. Finished drinks and still no waitress. It took 20 minutes before our order was taken - at 9:00 at night. It was not busy. I ordered steak and angle hair pasta. I noticed there was no cheese on the pasta. She said she'd bring me out some. Finished my steak, still no cheese. When I decided to eat my pasta sans cheese I noticed that it hadn't been flavored at all. Asked the waitress again, this time she brought sauce and cheese for me to make. It was cold at this point. Very disappointing as the food is really good - just not worth the hassle. (Not being picky -this has happened before at this restaurant.).
(2)David D.
It is one of our favorite places to go. Food is very good and service is excellent. Full of ambiance and charm. On our way home last Monday, we drove over 600 miles just to have dinner there before we returned home. You won't be disappointed.
(5)Kate S.
I love this place! The service is always friendly and they accommodate our 2-year-old beautifully. Servers though do seem kind of phony, but at least they are always smiling. Food is always amazing no matter what I order. I have never been disappointed.
(4)R G.
Amazing restaurant. Everything here is perfection. The food, service, ambience.. Had Jaime as my server tonight. She has a great balance of professionalism and friendliness. The manager, Jeff, brought me my steak and had me cut into it to make sure it was cooked the way I like. Excellent touch. You can eat here casually or great for a date. One minor thing... Bring back the mints please.
(5)Michael C.
The food was on point and the atmosphere was great. I had the Short Salmon plate and my wife the Baby Back Ribs. Both were delicious but the salmon took the cake in my opinion. Portions were perfect and they even allow substitutions for the sides. This place is highly recommended!
(5)Joseph S.
The Place to go in North Scottsdale Great food (especially the BBQ Ribs), reasonable prices, wonderful service (by Johnnie), and a great ambience. We will most certainly go back. Joseph Sherren
(4)Doris H.
The food and the service was wonderful we had Cheeseburger and French fries and dessert of Key Lime pie and Bread Pudding to go it was the best. I will go there again, I have been to the one on Ray Road before but this was a first for the one in Scottsdale.
(5)Paula E.
My friends daughter works here so we ate here on her evening off. Seems a very popular place with a dark interior that could probably use some sprucing up. Reminds me a lot of your typical chain place but the food was reasonably priced and the wait staff top notch. I had one of the burgers and baked beans. My burger topped with cheese, Canadian bacon and chopped onions. They enjoyed the shrimp linguini which looked good as well. We also shared an appetizer of spinach dip which was enough for all of us. Management seemed great and the bathrooms clean. Overall great experience and a mid-low price place that isn't too hard on the budget.
(4)B R.
First visit and we were impressed. Excellent food and service. We will definitely be back soon.
(5)Timothy K.
Amazing atmosphere and great service. Our server was very attentive but not annoying. I had the prime rib and it was like butter. The horseradish sauce was absolutely divine. Dimly lighted and overall great service. Parking gets a little tight as the evening professes.
(5)M M.
wow, who cold have thought a chain restaurant could service up such good food? went here based on the Yelp reviews and it did not disappoint.. Service was excellent, ribs, potato soup and key lime pie were all outstanding. The only reason it is not a 5 is their "perfect Margarita" was anything but perfect... tasteless .. would not order again... Prices were great too.. Definitely would eat here again!!!
(4)Brad f.
Just back from a dinner at Charleston's. Appetizer was good but my wife's prime rib was tough and my burger was raw even though I asked for well done. Mentioned this to our waitress who said she told the manager and apparently it was comped. Wouldn't you think a manager would come to the table to discuss the situation??? Hate to say, but probably will not be returning.
(2)Julie K.
We went yesterday for lunch. Omgosh Amazing croissants!! I've always gotten the salmon, yesterday's fish of the day was sword fish so i ordered that for a change it was cooked to perfection. My boyfriend had the prime rib (he said it was Excellent as usual) only downside here is they don't have a lunch menu so it is pricey for a lunch time meal
(5)Elisabetta P.
Try the Barbecue Baby Back Ribs!! It's absolutely FANTASTIC!! The meat is so tasty and tender, the beans and the baked potato are delicious!! It's a nice pretty cheap steakhouse, I definitely recommend it! :-)
(5)Kris M.
Another great Yelp find! They are a step up from the Outback type restaurants with the delicious food of a more pricier steakhouse without the pretension. Everything we ordered was fantastic. Their steaks were done perfectly (not something many restaurants do well) and their garlic mashed potatoes were phenomenal. Make sure to try their baked potato soup... It's to die for!
(4)Carmen M.
We waited almost an hour for our food and our server Mariah had to be asked multiple times for little things and still no follow through. I gave 4 stars because the food was delicious and the manager paid for my parties dinner...great service from him
(4)Betsy B.
OK, I have been a regular customer for a number of years. However since the snowbirds came to Arizona for the Winter I have had two negative experiences. The last one was last week. Arrived late, 8:30PM, so it was not busy. Ate in the bar and we ordered the prime rib and rib dinner. We waited forever after we ordered and would probably still be there if I had not flagged down the server. Once dinner arrived, my prime rib was mostly fat and what was not fat was raw...not under cooked but raw. Then my baked potato did not come and when I brought it to the servers attention, she freaked out, ran off to get it and brought it back right before we were ready to leave! The ribs were over cooked and dry. This horrid experience was brought to the servers attention and she just smiled and walked away. I think I need a break from Charleston's. Now with all the tourists in ton they don't need my business but in the Summer when things slow down, maybe someone will realize that it is the locals who keep you going. Big difference from my July 203 review....Oh yeah, it was the Summertime.
(2)Jeff G.
Wow, this is a very good restaurant. Four of us went to dinner this evening, I had their grilled salmon and asparagus. The portion was big and it had a delicious smoky flavor, they gave me so much asparagus I couldn't eat it all. Two of my companions at stake which they both said were excellent. The third had a rotisserie chicken, and he's a picky eater and he liked it a lot. This is the fifth time I've been to this restaurant and it has been excellent every time. Our waiter Mike did a fantastic job of staying on top of everything. the atmosphere is very good and the overall feeling and service is excellent.I can hardly wait to go back.
(5)Kristy R.
We started with spinach artichoke dip which was so good! It was a must have. I had the shrimp scampi, which was the best I've ever had. My husband got a Ruben sandwich, he loved it. It was a quiet atmosphere, service was great and it wasn't too expensive. Worth every penny.
(5)Sheena D.
Good Food. Good Service. Romantic atmosphere. Took the family (kids = 1 and 3) for NYE had a very early reservation. Tried for 545pm but told only option was 4pm. We were one of 5 tables at that time and when we left at 520 it was still pretty open. With the low customer volume at the time we had great service. Really good with the kids. The food came out as ordered and tasted wonderful.
(4)Hank J.
Their prime rib; lord have mercy! If I was going to the chair for my last meal before leaving this dimension, this would be it-- hands down ad infinitum.
(5)Nicole R.
Excellent food and great that they can accommodate large parties the fries are so good you have to eat them all.
(4)Ricky M.
I have always seen the great reviews about Charleston's and always wanted to try it but it just reminded me of a Bennigans which I cannot stand but I finally decided to give this place a shot.. I sat at the bar for lunch which was empty but I didn't mind since I got served right away. I went with what the waitress suggested which was the ribs and I am glad I did. These ribs were cooked perfectly and the meat just fell right off the bones. There baked beans were also amazing especially since I am not a fan of them I actually enjoyed Charleston's baked beans and there fries were crispy and good. I tried there Perfect margarita but it wasn't perfect since it mostly consisted of margarita mix which I can see considering this place isn't a Mexican restaurant. But overall I was impressed with Charleston's and will probably be back.
(4)Crystal R.
Followed other yelpers and had the ribs, salad and baked potato soup. Ribs were a huge hit. Baked potato soup was delicious and very filling. Croissant was also delicious. The service was awesome. Your cup will never be empty!
(4)Sandra Z.
Great ribs as good as Houstons!
(5)Scott M.
First the bad: Atmosphere was dark and intimate, however the loud pop music playing in the back round was a bit strange for such a dark and elegant restaurant. We felt like the music belonged in an Applebee's. The water that was served tastes like it came out of 50 foot garden hose. I would expect at least filtered water in such an upscale place. We had to order a bottle water. The Good: Menu had a great selection, we chose a $13 salad and a $20 chicken n ribs platter. Then we ordered the clam chowder for an appetizer. Soup was AMAZING! More meat than potatoes. The salad and the dinner entree was a nice size and tasty. We asked ahead for a half order but they would not accommodate :-/ Service was excellent from the moment the doors were opened for us until we left. Waiter was very accommodating and nice. Overall nice place...
(4)Rochelle S.
We came here (22 of us) to surprise my mom for her birthday. We already love Charleston's for their food and service but they were able to accommodate my huge family and Brittany and Kevin did a wonderful job! I've been a server for many years and they did a top notch job dealing with such a large group. I never saw an empty glass all of our dishes came out right, plates were cleared in a timely manner and they even cut the cake, served it and washed the cake holder for me! Normally chain restaurants tend to let me down with poor customer service and unprofessional servers but Charleston's truly impressed us. Thank you so much for a great evening!
(5)Jessica M.
We came to have dinner with family that are from here in Arizona. It seemed pretty busy for a Sunday night. The restaurant is nice. It's a little dark, but not that that matters much, at least not to me. Any way, the service is good, and so is the food. The portions are pretty big. Especially for the kids meals. I ordered chicken tenders for my two year old son, and he had enough on his plate to feed an adult. I ordered the shrimp scampi, but I substituted the tomatoes it originally comes with for sautéed mushrooms. It was so good, I finished it even though I was already full half way through. My husband ordered the the chicken Parmesan. It was good, a little salty, but still good. Well, I may be a little indifferent right now about things being salty because I'm pregnant. My husband thought it was just fine if that makes any of a difference. One of our family members tried to order ribs, but they were sold out. And they were also sold out of rotisserie chicken. I don't know if this is a good thing or a bad thing. They are either so good they run out, or they are not well stocked. Either way, someone in our party didn't get exactly what they wanted. All in all, it was a pretty good visit. We had good service and good food!
(4)J D.
Enjoyed a nice dinner here with friends recently. We sat in a booth and enjoyed a couple of glasses of Wine before dinner. After browsing the menu, I decided to go with: Spinach & Artichoke Dip, $10 BBQ Baby Back Ribs (w/Fries & Beans), $22 The Spinach & Artichoke Dip was pretty good. We shared the dish between 4 people and it was enough for all of us. The Baby Back Ribs were pretty good. They fell right off the bone, just how I like them. I wouldn't say they were the best I've ever had, but they were pretty good. The service was very good as well. The server realized that we were there to enjoy each other's company, so she didn't rush us. She also made sure our glasses of Wine were never empty....a good way to stay on my good side! Return Factor - 85%
(4)Erik J.
I got the chicken, bacon, avocado ciabatta sandwich and fried okra. The sandwich was amazing and the okra was some of the better okra I've had. I really liked the ambiance of the place. There are real gas lamps on the brick walls, the table was big and round and the restaurant was dimly lit which gave it a cozy feel. The server was very nice but the food took a while to get to us, considering how slow it was that night.
(4)Nitti L.
Went there for the first time on a Sunday evening, it was really a pleasant experience. The interior decoration was nice, waitress was very attentive to us even thought we didn't order a lot. I didn't get a chance to try their Long Island because I was the driver. Overall, I gave it two thumbs up.
(5)John W.
Nice ambiance, and very clean. Friendly staff. The atmosphere said that jazz or standards should be playing, but instead, they seemed to have found a copy of "Greatest Hits of the 90's," so it was odd to have "Mmm-Bop" by Hanson playing while eating at a borderline-upscale restaurant. I'd go back, but only if they promise not to bombard me with the Spice Girls. =)
(3)David R.
Very very nice spot great food.
(5)S. S.
LOVE LOVE LOVE!! Nice atmosphere, good service, great food!! I would definitely go here again and again :)
(5)Linda C.
Food was delicious. I had the meatloaf and the brown tomato gravy on top was fantastic. Hubby had the Catfish and said it was great. Large portions...we didn't finish. Server was very attentive.
(5)Laura M.
Is it just me, or does this restaurant's decor just scream "If you are eating here, you must qualify for social security and an early bird dining discount!" I felt like I was definitely out of my element (ahhh it is nice to be young still!). Luckily, I had brought my parents along for the meal, so they fit in just fine. The food was pretty good, considering it is a chain restaurant, but there was only one meal that was really worth writing home about. Ahhhhhhh Chicken Fried Steak! It was topped with an amazing green chile gravy. I could take a hot bath in that delicious stuff... mmm! My meal probably could've served a family of four, especially with the heaping side of chipotle mashed potatoes! That pile of spuds was as big as a softball! Not that I'm complaining! The other meals were not quite as memorable... a salad... a sandwich... nothing that stood out (obviously, I can't remember the details!). All I know is that I'm glad I'm the one who ordered the chicken fried steak. Let's be honest - you can never really go wrong with that entree anywhere!
(3)Amanda B.
We went to Charlestons late Saturday night and ordered a little bit of everything. The quacamole was delicious but I don't see why they put it on shredded lettuce because that sort of ruined the consistency of the quac for me. The baked potato soup is always perfection. The steak had great flavor, we ordered it medium and it was more medium well but still tasty. The server was attentive but not overwhelming and the manager stopped by to thank us for coming in. We always enjoy our experiences at all of the Charlestons locations and will keep coming back!
(4)Kristin L.
Such a family restaurant! The spinach dip is the best I've ever had! The staff is excellent and the atmosphere is elegant but casual. I've been many times over the past ten years and I've never ordered something I haven't liked and they just get better and better!
(5)Lukas J.
My family and I went to charleston a for dinner and right away we were greeted by the most amazing girls Sydney and Shelby. They were so sweet and polite and on top of the amazing food it was a great dining experience.
(5)Gary N.
We were staying locally at the Westin and my wife wanted a great salad under $20. I did a quick Yelp search and found this resturantant. The artichoke dip was excellent, they actually provided a generous portion enough for 4 and even better enough chips. My wife the Waldorf Chicken salad - absolutely amazing. The apples were crisp and strawberries perfectly ripe. The grilled chicken was tender and the pecans were an excellent addition. I had the Hickory burger. The best part about the burger was I ordered it to be medium and it actually was cooked to medium, perfect. It was a very flavorful and juicy burger. My wife really liked the atmosphere, it had an upscale feeling without upscale prices. The bar area looked very nice, we might visit one night without the kids.
(5)Samantha C.
Last night we were driving around after running an errand and couldn't decide on a spot for dinner when we remembered Charleston's. We were seated right away at a nice large booth in the back, my favorite spot to sit there. I looked at the menu and wondered why I was bothering when I knew I wanted the chicken salad sandwich, until my eyes kept going up and down and never saw it! When our waitress came to take our drink orders I asked and she said that yes they did remove it from the menu. No!!! It was one of my favorite things their besides the amazing potato soup. Ah, fine. Looks like it is time for something new. I ended up going with the chicken parm and salad. It sounded different than your regular Italian marinara flooded melted cheese monster and I was intrigued. My boyfriend did get a cup of the baked potato soup and we shared it before our meals. Seriously I know baked potato soup became a popular item for places to serve but only Charleston's knows how to do it right. It is just perfect. It was nice to see my plate come out with a nice helping of mixed greens along with two large chicken breasts and a small pile of angel hair pasta. A "healthy" balance if you would like to call it that. The salad was great with tiny mozzarella bits and tomatoes with some type of balsamic house dressing. I finished it all before starting on the chicken. After the first bite I was almost happy they took my sandwich off the menu or else I may have never given this dish a chance. The crust was some type of chopped walnut or another and it was light and crispy, not deep fried breading. The meat was cooked A+ and all around delicious. I barely got into the pasta because it was an afterthought. One piece of chicken would have been enough, but for the price I was pleased they give you two and I took the second home along with the pasta that I will enjoy later today I'm sure. Somehow we were feeling decadent and ordered the apple walnut cobbler with vanilla ice cream. It was giant and scrumptious but I was only able to handle a few bites, thankfully my boyfriend was in love with it so it didn't go to waste. Our waitress was just as amazing as the meal was. I am happy this place is still giving great service as we continue to be satisfied patrons.
(5)Jessica P.
We ordered the ribs from here to go and I could not be happier. Exactly what the other reviews stated, the meat just fell off the bone. This will definitely be my go to ribs place. Good thing I don't crave them too often cause they are a bit expensive.
(4)Cathy J.
My son and I went to Charleston's for the first time last week. It was a little after 8 pm and there were two other tables occupied. First of all, although the waitress was very nice, she had no idea about their menu...she did not know whether their filet was filet mignon or not. We asked for bread (which they do not give to you unless you ask...tacky) and sat there for ten minutes waiting for it....finally flagged down another server and then our waitress brought it over. I ordered a prime rib end cut and my son got the filet. His filet was fine-not great, but okay. For the VERY first time in my life, I had to send back a meal- I just do not send things back... I make do, make mental notes and move on. The end cut was the worst thing I have ever seen! I have NEVER been served something like this in my life! It was like an end cut of a slab of stew meat. It was very thick, no fat or marbling (which is what makes the end cut so delicious and horrible for you) and it was so dry that I LITERALLY had trouble swallowing my first and only bite. Oh, and it was warm/cool, not hot (which really didnt matter, because it was not edible). They brought me a steak instead and sadly, it was a thin sad looking steak that one might see at Dennys or some such establishment and it had some sort of gravy on it...didnt taste like the kind of steak one expects at a place that boasts about their steaks; I brought it home for my dogs. Perhaps their burgers are better, but we will NEVER go back there. It was literally the worst dining I have had in over 10 years!!
(1)Christine G.
The service is great! The ribs are to die for! The baked potato soup is wonderful! Best veggies ever with the ribs!
(5)Karin G.
We stopped in while in Phoenix, having no idea this was a chain resto. We were extremely impressed with the atmosphere, food and service. Service in particular was excellent. Our young man server was very sweet and pleasant. Yes, it's a bit older and family oriented, but the roomy seats and good acoustics provided a private, good for conversation, feel to our dinner. I had a huge chicken salad so good I could have it every day. My peeps all had ribs which they loved. Dear Charleston's, Come to New York!
(4)Wayne H.
Another great time at Charleston's. Ordered the ribs and they are about the best I have had. Even the carrots are good here. Bread pudding A+. Excellent combination of good food, service, and atmosphere make an evening at Charleston's a smart choice.
(5)Nita M.
I came to Charleston's because of the big salads in their tv commercials. Boy was this a disappointment. The atmosphere is awful - really dark and heavy in the inside. The patio was closed, for no good reason. I should have known I was in for a bad meal based on the percentage of senior citizens dining...there wasn't a single person other than myself and my fiance under 50 dining there. All the entree salads have meat in them. I asked for an entree-sized house salad, sub blue cheese for the bacon. Our server said "well the house salad isn't served in the big entree sized bowls, it's served in side-sized bowl, but it's the same amount of food". I, of course, gave her a surprised look and asked for clarification because that statement obviously doesn't sound correct. She repeated and said "trust me". Well my salad came out and it was a small handful of lettuce (for $6) and I was charged an additional $2 for a small amount of blue cheese, which she did not disclose when I ordered. Anyone over the age of 10 knows that you aren't going to get the same amount of food that comes in a giant bowl in a tiny bowl. I knew it didn't sound right but how can I argue with the server? So $8 for about 3 bites of mediocre food...should have gone a block down the street to Paradise Bakery for an $8 big salad. Ugh, avoid this place.
(1)W C.
I can only speak for the hamburgers and the baby back ribs/chicken combo but the food, for the most part, was amazing. The chicken was a bit dry in the combo but the ribs were delicious. The ambiance of the place is nice too. Surprisingly, the price for hamburgers were cheap, about 10-15 bucks each I believe, with sides. I would definitely recommend this place for dinner. Whether you want just a nice burger or something else.
(5)Todd T.
I always get the Chicken Ciabatta sandwich. Smoked chicken, havarti, peppers and chipotle. Sooo good! Nice casual atmosphere.
(5)Mike S.
My wife and I went to Charleston's on Sunday. We started with the grilled chicken salad with dried fruit and split an order of the ribs. Charleston's is my favorite restaurant in the valley the ribs are to die for. The sauce is wonderful and the shoestring french fries I can't get enough of. The service is always consistent and very attentive I would eat there seven nights a week if I didn't live in Surprise. I give very few restaurants five stars but this is the best. Can't say enough wonderful things about this restaurant and their desserts are delectable too. Can't wait until my next visit!
(5)Samantha E.
I came here with my parents and a friend on a break from the Scottsdale horse show last weekend. The atmosphere is more upscale than I'd expected, but prices didn't seem too exorbitant. I had the smoked chicken spinach salad, and it was delicious. The dressing was tasty, the roasted peppers were a good addition, and the chicken was well-cooked. I was expecting it to be a little more like a pasta salad based on the description, but I ended up really liking it. Plus, the croissant it came with was absolutely amazing. My parents split the chicken ciabatta sandwich and said it was great. They also both got a cup of the clam chowder and liked it, but said it wasn't fantastic. My friend got a reuben and enjoyed it, but loved the potato soup. They had a decent beer selection and were great with water and other drink refills. I'd definitely go back. And order something that came with/on a croissant.
(4)Jon L.
Welcome to an excellent case study in why a nice property in a desirable, high-traffic location would be more than half empty during dinner. Exhibit A: Three empty-headed hostesses so busy bantering wittily with themselves that it took them over two minutes to acknowledge my existence. Exhibit B: I ordered a glass of Pinot and it tasted like it had been opened sometime during prior year. I mentioned to bartender who said "no, I just opened it" rather than offering a replacement. And what a Happy Hour: $1 off -- can they spare it? Dinner portions were excellent, but food was mediocre, other than the super croissants: warm and delicious, but nowhere near enough to make up for the rest of the experience. With so many other superb options in Scottsdale, I can't see this place lasting another year. Spend your hard-earned money elsewhere.
(2)Johnny T.
I've had two great meals here. I really enjoy their Reuben sandwich and I LOVE their cole slaw. Best slaw I've ever eaten and the Rueben comes with two ample dill pickle chunks. Our first time there we had a hot artichoke dip but didn't like that it was served with tortilla chips. Pita chips would have been a better choice. The hostesses are pleasant and the wait staff is attentive. I enjoy the brick and gas light decor and leather booth seating. It's a place you can take your mom.
(4)Jennifer K.
Huge portions-I was happy to split a meal with my mom. We had a Chicken Club salad-which was more than enough for both of us. Came with a croissant too...just to make sure it wasn't TOO healthy of a pick. My husband had a club sandwich and devoured it-and we had a side of mushrooms-because mushrooms are good. And they were. My dad also got a side of carrots-which the one-year-old was very excited about. Nice place...but there are too many other places out there to go again.
(3)Kelly S.
Yum, yum, yum! My mom, aunt and I came here for a nice dinner and drinks and that is exactly what we got! We tried the margarita, flirtini and peach (the name escapes me) drinks and they were awesome. Well mixed, unique and very tasty! We ordered the guacamole and chips and while it wasn't bad, there was definitely something missing. I salted it and it helped a little but the guac had very little flavor. Skip it. My mom ordered the Rueben said it was "fabulous". They leave the dressing on the side which is nice as it keeps the bread from getting soggy. My aunt ordered the sirloin and said it was cooked perfectly. She substituted glazed carrots for her side and was very pleased with them. Thumbs up all around. We will definitely be back here again. Great service, fair prices for the large portions, great food and a nice outdoor patio- you can't go wrong!
(4)Larry B.
Can't ask for more from a weekday dinner! Affordable and classy aren't usually used in the same sentence, but this place just about pulls it off. From the fire place upon entering, to the darker wood decor in the dining room, and the $18 sirloin with a huge baked potato, you really can't go wrong. My wife and I had 3 drinks a couple of salads, and our own entrees and got out of there for under $75 tip included. Best of all, we left feeling like we didn't eat at a frozen food chain like Applebee's.
(4)Edward D.
Daughter and I have been wanting to check this place out since we seen one in Mesa! So the family was in the area. (picking mommy's necklace up at Tiffany's) Noticed on the way to the FWY there was a Charleston's. I have checked this place out on the web, and only thought this was just a ribs, and burger joint. Something we all have been to. Boy was I wrong! I ordered their grilled pork chops, with garlic mash, and glazed carrots. Pork chops were awesome, cooked will done, with garlic and butter on top. I would order again anytime. Their garlic mash was very good, and mommy loved the glazed carrots. Daughter had the 1/2 ribs with fries, the meat was just falling off the bones, had plenty of meat. Wife had a cheese burger, with a salad. She loved the salad, and burger was good. Overall we had a great time, it does cost a little bit more. But it was well worth it!!
(5)Tori B.
Went here last night with the Grandparents and feel compelled to write a review. I don't normally review chain restaurants, for obvious reasons, but Charleston's is a touch above the rest, and my 4 star rating is a comparison to other chain restaurants. I've been here many times and really have liked everything I've had. From the salads, to the soups, to the roasted chicken I had last night, everything has met and exceeded my expectations. I especially love the croissants and often we ask for basket for the table. The service is great as well, really friendly waitstaff, who ensure your order is taken promptly, you get refills when needed, and your food is serviced hot. All in all a great chain restaurant amongst many that are disappointing.
(4)April W.
The food here is very good but the snotty hostesses are rude I waited 10 minutes to give our name because they wee busy talking to guys. Never coming to this location again
(2)Steve F.
OMG. What a great find. My wife and I found Charleston across from where we were staying in Scottsdale for a golf trip. Service, ambience and food were all excellent. We enjoyed the gumbo and my wife liked her grilled trout. We liked it so much that we ordered some take out after golf to take back to the hotel.
(5)Ebony K.
I swear I had one of the best Reuben sandwiches ever. It was packed with corned beef, sauerkraut, and Swiss cheese layered between two buttery rye slices and thousand island dressing on the side. Along with hot crispy french fries. Man I was in caloric heaven LOL. I could only eat half of my sandwich as it really was packed with all of the above. My coworkers all seemed to enjoy their meal with majority of them getting the special of the day which was a roast beef sandwich in which the roast beef was piled high between some of the biggest buttery croissants I have ever seen. Another coworker got the chicken strip salad and while three more got the chicken avocado sandwich. I am telling you, they did not skimp on the servings that is for sure. The prices were decent for lunch and service was fantabulous. I will definitely be coming back again and trying dinner soon.
(4)Rich G.
Awesome patio! Huge portions!
(5)J T.
Consistent and excellent. You have to try their ribs, I really think they are the best in town.
(5)Ike B.
I have been eating here for 10 years now. BEST BABY BACK RIBS IN TOWN!!! these babies are fall off the bone and delicious. I have a smoker and rarely buy BBQ out of my home. I can't duplicate these at all, and I've tried. The salad that comes beforehand has a croissant drizzled with honey on it. half rack is available too, just have to ask. beautiful decor, casual but classy at the same time. I've had most of their menu and never had a bad meal. Try the appetizer happy hour deals. the SHRIMP CARGOT is incredible and really hits the spot on a cold winter eve. Lastly, no matter what you order, try the BURGUNDY MUSHROOMS for your side dish if you like mushrooms. They are 1 of a kind and super tasty. Enjoy, tell 'em IKE sent ya.
(5)Kevin B.
Food is good. Sat in the bar and the bartenders are nice.
(4)Tina M.
This is the only chain I support whole heartedly! Visited this Scottsdale location last night and received great service and a fresh flavorful salad. I've never been disappointed with Charleston's. The decor is the nice dark cherry wood and the bar has a good happy hour with just enough TVs to catch a game but resist the "sports bar" title. Love: baked potato, croissants, ribs, salad and if your indulging-don't miss the bread pudding!
(4)Terry E.
Aagh! I'm not supposed to like Charleston's! So unhip. So AARP. Yet I keep coming back. For a rare lunch date. For dinner with my incredibly picky family who each can find something they like on the menu. For Happy Hour and a decent wine list at crazy low prices. For those days I just want a light dinner. For the good service with no sign of the usual NoScottsdale attitude. But it's a chaaaaiiiinn! And tonight it looked like the adjunct dining room for the local Senior Center. - I kid you not, 80% Seniors. And it's yet another Houston's clone, and I'm even a bit tired of Houston's (ok, Hillside or whatever the heck they're calling it nowadays). I give. I really do like Charleston's! (Insert Sam-I-Am reference here) Is this what my parents felt when they admitted they liked Country Kitchen?
(4)Brian R.
best prime rib going! Hands down. excellent service and food is just great!
(5)Max M.
I come here for their ribs. I've tried ribs and barbecue in a lot of places. This place is on top of my list. Their side dishes are great as well.
(4)Carol M.
Tried Charleston's for lunch recently. It was later and not too busy. As mentioned by other reviewers, this place definitely attracts a Senior Crowd - wheelchairs, walkers, etc are right at home here. We ordered a hamburger w/ fries and a prime rib french dip w/ baked beans. French dip was good but not stellar and at $17 I expected to be knocked off my seat, beans were nothing to rave about either. They have only one menu for lunch & dinner, our total for the above w/ 1 soda came to $31, pricey in my opinion. Our waitress did a decent job until the end of our meal when she apparently left on vacation. We waited for atleast 10 minutes before finally grabbing someone else to request our bill. Our waitress finally returned with no apologies and a pitch for dessert - no thanks. I won't be in a hurry to return.
(2)Rachel W.
I really like this place. The food is outstanding. Reasonable but really good. I ordered the parmesan crusted chicken and it was delicious. For $12 dollars it's a lot of food. Came with a small salad, pasta and two 6 ounce chicken breasts. I would certainly order this again. If you like baked potatoes this is also the place for you. They know how to make them here. I like crunchy shells on the outside of my baked potato and that's just how they make them. It's not a fancy place but has a cute bar area and food has consistently been good every time I go there. Con: seating available outside but it overlooks the parking lot.
(4)Rich M.
The salmon Cesar salad is awesome. Nice environment for lunch or dinner. I eat here a few times a year and have never been disappointed.
(4)Mike L.
Seems like man agent needs to shake things up. We ate there sat. Night, very crowded, food good for price. Went back with another couple Sunday, and it was totally different. Not crowded, no wait for a table. The waitress informed us of the things they were" out of" at 7 pm on Sunday. Several entree choices and no more baked potatoes. So we ordered around that and the mgr came out and apologized for the screw ups and said that now they were out of mashed potatoes too and he was embarrassed that this was happening. So we opted for a different side. Food was pretty good, but it took an hour to get it. Our waitress would leave to get the answer to a question,( is there still meat for a French dip) and it took her 15 mins to retun. The fastest service we got was when we received our bill. Sorry won't be back.
(2)Lori M.
Nothing to write home about. Okay burger.
(3)Michael H.
My neighbor wanted to come here for dinner. I had not been in a long while. We both had the ribs and I must admit, they were very good. Tender and they fell off the bone. Fries were good. Our server talked us into the banana cream pie, so we split. After tasting it, I should have ordered my own. Oh well.
(4)Bob D.
Ribs are excellent as is the chicken picatta! Sizes are huge portions! Wish I could've substituted garlic mashed in for fettucine on the Chicken Picatta, but still great! Chicken fried steak is huge, but could do without half the berating. Great peppery taste though! Better come hungry!
(5)Michael C.
One of the better chains in town. Their ribs are excellent, as is the potato soup. I also like the dark upscale atmosphere - very much like a Houston's. Top notch staff - the service here is impeccable.
(4)Dottie H.
OK place. Like others of the same ilk: Cheddar's, O'Charleys, Chili's, TGIFriday's, etc., but a more varied menu than Chili's or TGIFriday's. Gripe: Draft beers were $5 each with meal and salads were $14, very pricey we think. However, daughter and I split a Walt's Champaigne Chicken Salad since they are huge. The men had chicken fried steak and had leftovers for a box. Grandson liked the kid's ribs. Food was good. Baked potato soup was excellent, as was their gumbo. Server was good, food brought in a timely manner.
(3)Bill K.
This is a good solid place for an american dinner. Their menu is available at their website. Our family came in after a long flight from Minnesota, pretty tired. The concierge at our resort aimed us at Charleston's and comped us an appetizer. We were in at sevenish on a Friday night. Four adults and a baby had a choice of 10-15 minutes for inside or immediate patio. We went for the patio. We chose Shrimp Cargot for the appetizer; a half-dozen garlic-buttered shrimp in a snail tray covered with havarti cheese. it was OK, but I think I would have preferred it with the regular ecargot bourgignon treatment. Lots of garlic butter to sop up from the holes. I started out with their "PERFECT MARGARITA AZUL REPOSADO TEQUILA, COINTREAU, GRAND MARNIER. It was served in a huge martini glass, with the shaker left with me for some dregs to boot. Very tasty, indeed, and a heck of an attitude improver for seven bucks. I had a bowl of potato soup, which was very passable. I then had their CHICKEN FRIED STEAK SEASONED AND BREADED WITH A BLACK PEPPER CHIPOTLE GRAVY SERVED WITH GARLIC MASHED POTATOES AND SWEET-GLAZED CARROTS. The chicken-fried steak was huge and tasty, and the gravy was good, although I don't recall much chipotle. My wife had a bite and thought it was a bit tough, but I had no problem with it. The sides were huge, too. I finished the steak and potatoes, but couldn't eat more than half the carrots. Considering that the one-year-old cutest grandbaby that ever was was wild for them, we brought them home. The baby happily munched whatever we shared with her. On the whole, it was a good cut above your average chain like Applebees or TGIFriday's. The service was very pleasant and attentive without being obtrusive. Before the tip, including the margarita and soft drinks around, and with the appetizer comped, the after tax was a very reasonable $77. We got more than full value for it, and we'd be more than happy to return.
(3)Michelle F.
My family loves coming here! I have also come for lunch with friends and brought out of town guests here for several meals. It is pretty upscale and the service is always stellar. My husband likes to order a couple of baskets of the delicious croissants to start. They are light and flaky and my kids can't get enough! He usually gets baked potato soup and the French Dip sandwich. My kids like that as well, but will sometimes order the chicken strips. I highly reccomend the Champagne Chicken Salad. It is the best!! I have also tried the chicken and bbq ribs and that has been outstanding as well. The last time I was there I ordered the Grilled Salmon with glazed carrots. I will never order anything ever again. This was my favorite meal there, hands down! Charleston's is a restaurant that we all enjoy!
(5)Mark M.
Ate here today I hope that there is something better in Scottsdale Not that it was bad, but nothing special from the service to the food I'd say Skip It !
(3)John C.
Excellent Food at a reasonable price served in a great ambiance. Waiter forgot our appetizers, offered to make amends.
(4)David B.
Once again the ratings on yelp came through. Tried Charleston's, the food was great. Went with the fried catfish. Very tasty and good portions. No room for dessert. The price was reasonable. There was a nice ambiance, and the service was very good. If I have time I'd like to go back.
(4)Angela G.
we come here just for the baked potato soup... its just delicious... make sure to ask for crackers... they taste great in the soup. the chicken caesar salad is also amazing... i get blackened chicken on top and it comes with a croissant bread sooooo yummy. a bowl of the soup and a caesar salad is all i need and its pretty filling. ive had the burger from here and its pretty good and the french fries but the soup and salad is so filling i never really try anything else. the people there are welcoming and its usually packed on a weekend however we never really had to wait for a table. i usually come here for lunch and get take out a bit pricey for just soup and salad but its so good youll want to come back again just for that
(5)Rob M.
We're not natives, but come out for spring training each year and stumbled into Charleston's on one of our trips about four years ago. The price, ambiance, and service make this a must-see every time we go. A fantastic menu with food that really outstrips the price, Charleston's reminds me of what the mostly-defunct Houston's chain should have been, if they hadn't had such steep prices. Reservations accepted, and they might be needed on busy nights.
(4)DC S.
Our family eats here everytime we come to Scottsdale. Food is good as is the service.
(4)Adryenn A.
The best shrimp EVER! Perfect stake, excellent service, and OMG to die for apple cobbler. We were told this was the "diner" type restaurant in the area. Good, because I just got off a plane, was starving and didn't feel like putting on makeup or a dress. So we went. The inside reminded me a bit of a slightly darker version of Cheers. The seating area had overstuffed leather booths that made me want to sink in and stay for a while. If I ate wheat, I'd be able to tell you if the honey glazed Croissant they brought out with the salad was as good as it smelled and felt. Light, fluffy, and just out of the oven. Nearly irresistible. If you're looking for good food and great service, this is the place! I'm totally going back again tomorrow! It was that good.
(5)Thao T.
Took my family here when they came to visit. We actually thought it was Carraba's (which is next door), but didn't realize it until we got water and our menus, so we felt bad leaving. Seems like it's typical American food but it's a bit more pricey. My sister got a chicken tenders salad with honey mustard dressing and that was pretty good. I like that it had avocado in it too. My mom got catfish which turned out to be a deep fried fillet, but it was still good. They offer a lot of sides so she got coleslaw and glazed sweet potatoes. That was tasty. I got the baby back ribs and chicken combo with mash and baked beans. The ribs were sooo good, the meat just fell off the bone and it was so juicy. The chicken was ok, I thought it was going to be BBQ chicken, but it was more like roasted chicken, I wasn't a fan of the herbal rub on it. The mashed potatoes were alright, as were the baked beans. I think I like the sweeter baked beans like from armadillo willy's better, this one tasted more like chili. The service was good, and overall I think my family was happy with their food. Maybe we lucked out with good service and decent food. The lady next to us ordered catfish and got chicken tenders. They ended up comping that to her which was nice. Too bad they didn't bring my mom the wrong order for her catfish. Then I'd give them five stars
(4)Michelle H.
I ate here with my parents recently, and we all thought the food was delicious. I ordered the salmon Caesar salad, which I loved. It had complex layers of flavor and was cooked properly. I wish I lived close enough to go back often. My dad ordered the roasted chicken and thought it was very juicy and tender. The mushrooms were delicious as well as the several sides of vegetables my stepmom ordered. I highly recommend eating here!
(4)Jenifer R.
Great menu!!! Lots of food. The prime rib, ribs, catfish, side salads, shrimp cargo- ALL DELISH! What I also like about Charlestons are the children's menu, very reasonable and they give a lot of food for the price. We love this place!! Waiters are also really nice and work hard for their tips!
(4)Maria R.
Kids Menu: YES Kids Coloring paper & Crayons: YES Kids drinks: YES Kids eat free on: SUNDAY with an a purchase of an adult entree. The servings are HUGE here. We enjoy the food and so do the kids. Will we return: Yes, especially on Sundays.
(5)Greg M.
Went here january 2011. Decent service. 20 minutes from order to delivery to the table. Reasonable prices. No complaints really. Nice looking place inside, looked clean.
(3)Larry I.
Went for the first time last night and the ribs were incredible - the concept reminded me of Houston's, but much better pricing and good atmosphere. The service from the time you walked in the door to at the table was exceptional. Look forward to going back.
(5)Jim D.
This came highly recommended by locals, as well as friends who recently attended a conference at The Fairmont Resort near Charleston's. I had the country fried steak and it was more quantity than quality. I, for one, am worn out with seemingly every restaurant using "chipotle" in their dishes and this was the case with Charleston's country fried steak gravy, which has a little kick. I had a cup of potato soup and it was excellent. Friends with me had a cheeseburger and meat loaf. My one friend raved about how delicious the meatloaf was and the other said his hamburger was perfectly cooked (hot pink in the middle). I liked the dark wood atmosphere of the restaurant and it had customers ranging from families with kids to senior citizens, so it is clearly appealing to a mix of people. Service was okay, though not memorable.
(3)Nick S.
Best Baked Potato Soup ever! I went here last night with the GF and my folks. Everybody really liked what they had. The GF got prime rib. I have never seen a piece of Prime Rib so thick. It was good. Mom got the Chicken Piccata. Two chicken breast artichoke hearts, asparagus, lemon, and capers. She loved it. Dad got the Rib & Chicken combo. This plate is amazing. The ribs were good and had some of the best BBQ sauce I have ever had. The chicken that comes with it is huge and really really good and you get two pieces. This meal could easly be split by two people. Im so going back for this meal. I got the special of the night which was Rainbow Trout Blackened and served with rice, veggies, and salad which I subed for soup. This fish was great and again a huge portion. It was a whole fish. For dessert we got the Bread Pudding. This is THE BEST BREAD PUDDING I Have EVER HAD. My dad is a bread pudding connoisseur and it is the best he has ever had. The presentation was great and the taste even better. So overall everyone very happy, very full cause they do not short you on food here. I will be back for that rib & chicken combo and of course the bread pudding. Its just that good. Service was great. The wait on a Friday night at 7 pm was only ten min. The prices range from $15-25 for entrees. The rib and chicken combo was only $18. So worth it. The atmosphere is comfortable and warm.
(4)James Y.
Every time I come here I always expect the best. Just as the previous times I have been here. I always am surprised by this place every time. The food is great and always consistent. The service is great and consistent as well, something that is a hard find these days. The food is served in generous portions that makes the price seem too good to be true. When you get your bill and see the total for the amount of food you received you feel as if your waitress forgot to ring in your whole order or gave you someone else bill. You just say nothing pay the bill and leave so you don't get caught, but wait, it's true it was yours so no sneaking out.
(4)Shannon B.
Fantastic place I had a wonderful time. The service was quick and the food was delicious! I especially enjoyed the spinach dip. Our waiter was sweet and gracious. I will definitely be coming back again!
(5)Allyson B.
Whenever it is my dads pick for dinner we always end up at Charleston's. No matter what he always orders the ribs. He says they are extremely tender and just fall right off the bone. Before he even eats his ribs, he loves chomping on their delicious buttery croissants. If you don't care about calories, then you must not pass these croissants up. My mom and I usually go for the baked chicken which is always delicious, but they have a wide variety of food to choose from. Whenever we go there we can make reservations and even last minute. Also, the service is always great and they are on top of things. I have a feeling we will going to Charleston's on Father's Day so he can chow down on his BBQ ribs!
(5)Adam P.
If you don't care about watching what you eat, you've found the right place. The dishes that I tried were all very good (taste-wise), but you feel like you're carrying twins after you get up from the table. As far as portions go, this place is very generous. Their daily soup offerings are surprisingly very good and some of the best I've had in the Valley so far. The rest of their food is pretty heavy, but alright when it comes to flavor. It kinda borders on bland and not-too-bad. The food's heaviness really over shadows any taste that it might have. In truth, this spot is really "old money" dining on a Friday night, but that's not necessarily a bad thing. If you come here though, be sure to make this your big meal for the day because you're going to feel like you're wearing an inner tube around your waist by the time you're done.
(3)