Dined here on 6/21 about 6:30 PM for Father's Day. Seated quickly & our server was Robert.. Wanted to try the new Moroccan Spice. They had it in stock ( yea) so we tried a sample batch of those- they were very chili powder tasting- just okay :wouldn't order again. We got our usual flavors as a Family Order along with 2 orders of fries. All was hot , fresh & good. We were visited by the manager while dinning. She came over and spoke with us- extremely friendly & professional. Service was good, Robert made sure our glasses were always full & checked on us often. We enjoy eating at Buffalo Wild Wings! We were pleased with the service and staff at this location and enjoyed our experience.
(5)
Ronald M.
My wife called for a carry-out, ordered traditional wings and salad for carry-out, and then she specifically mentioned, not to forget the celery sticks and carrots and especially the ranch dressing. I went and picked it up, received the order and went home. Got home, and guess what's missing?? the celery sticks, carrots and ranch dressing. I mean c'mon, those items should be automatic for carry out. And this is the 2nd time that happened to us, this servers on the carry out section needs to be trained. It gets irritating when you get home, and you don't have everything that you ordered, especially the items that should be standard for pickup and what mentioned in the first place to not forget. If a manager on this establishment is reading this, could you please address this issue and train your staff? Thank you.
(2)
Helen N.
Took 40 minutes to bring out lunch ! Waiter never came by to inform us! And not even a thank you after the bill ! Bad service Never return
(1)
Michael S.
After being blitzed with TV commercials about this chain, finally brought family. Huge disappointment. Worst nachos ever had. Skimpy on chips, hardly any cheese, and no real toppings on basic nachos. Even though wings their specialty, had better from home delivery options. Service was sketchy at best. Worst is my 10 year old went to play one of the arcade games, which ate his money with no play. When he went up to the service area he was told that there was nothing wrong with the game and he should try again?! With more money?! He was upset, I followed up and he received quick refund. Should have been handled right first time.
(1)
Jeff L.
National wing day today according to many social media sites so I decided to meet some friends at BWW for lunch. I've not been to one of these famous wing places in the past as it's never been close but let's venture out to celebrate! Let me say I will never go back. We ordered medium buffalo wings- 3 of the 9 that came in the order had any sauce on them at all. The other 6 were blank. So we asked for a side of sauce. I ordered the build your own burger- with everything + mayo. No mayo. Burgers are apparently served dry like the wings. So we also asked for the mayo at the same time as wing sauce. We then watched our server take an order, cash out a table and bus a table. 13 minutes later she realized she had forgotten our condiments and she walked back to the kitchen and got them. I ate one bite on my bet cold burger (no mustard either) and we ate 5 of the 9 cold wings. When she finally checked back on us it was with the check and offered no boxes and did not inquire once about the food. My BWW experience was terrible service poorly served mediocre food and no real presence to care about the experience from any member of the staff. I am not sure how they pay for all of those commercials, it will not be with any of my money.
(1)
Chris D.
I love this place. Friendliest staff, great managers, and great food. I see many regulars at who are very nice. Will def keep coming back.
(5)
Georgie M.
The three of us had a nice time munching on some chicken and getting sensory overload, all the while feeding my self diagnosed ADD. BWW is still the place for chicken. Yeah, and some beer too. We were so happy that the corporate suits decided to give north Scottsdale another try, after closing the location up on Mayo, near the 101. This location is convenient and has ample parking now that Miracle Mile closed. Actually, even when the place is packed on a Saturday or Sunday game day, there's only a small wait. I could try and compare some of the other chicken places, like that orange and white hot pants place. But we come here for some of the best chicken and beer, with HDTVs everywhere and that sensory overload you just can't get anywhere else. I love it. Three and a half stars, A-Okay!
(3)
Diplekha C.
I love their chicken traditional wings.food was good, ambience was good for us as we went to spend some time together.only negative point was we had to wait too long to order our next drink.but all together good place for weekend time pass
(4)
Dwayne O.
Went in for a late dinner on a Saturday Night and was surprised that it was not busy. Less than half filled. Service was good and with the waiter there to fill our drinks without having to ask. Unfortunately it took a long time to get our food at least 20 plus minutes when it was slow and we ordered a salad, deep fried mushrooms and 10 wings. The wings were good size with a lot of meat. I can say so long to Native Grill with their ever shrinking sized wings. The deep fried mushrooms were small and dry and disappointing. The chicken salad was good size and looked fresh with a small amount of chicken. I will come back for the wings but skip the deep fried mushrooms.
(3)
Trish B.
Down grading, sorry. We've come here a bunch of times and sadly the food experience has declined overtime since the opening. :( which sucks because I really wanted this spot to shine. It's just meh, though. The Manager is quick to take unsatisfactory things off the ticket which our waitress alerted him so it isn't the service - which is why this is a 3 and not a 2 - it is simply the "whatever, send it out" attitude the kitchen has that is the issue. The hot Pretzels there are wonderful yet the queso which used to come out smooth and hot and dippable came out congealed and lumpy - yuck. My husbands wings used to come out evenly dusted with his favorite lemon pepper spice but it came out instead with the lemon pepper literally just dumped on top. Some wings didn't have anything but the portion exposed when the spices were dumped onto the top. "Whatever, send it out." If they don't care - neither do I. Pity, it isn't the service - just inconsistent whatever food.
(3)
Naveen S.
40 minutes for food. Worst service ever waitress never checked on us. Seemed like other tables were also getting bad service. Also I'll add they were not busy and this was lunch on a weekday so normally restaurants are well staffed. Taryn needs some training in service.
(1)
Caily T.
When I go to a large chain establishment, I usually expect the food to be sub par and the service to be ok but not great. This afternoon Buffalo Wild Wings took it to a new low. Barely dressed wings, cold food, a waitress who was MIA. It doesn't surprise me that this place is pretty dead. I can't imagine I would go back, I'd rather use my calories and money elsewhere.
(1)
Jeff S.
I went to your restaurant on Frank Lloyd Wright Blvd in Scottsdale tonight just after midnight MST, and I was served several items for which there was apparently an "upcharge" of which we were not informed. We asked for these items to be removed, upon which first the waitress argued with us, then the Manager (Steve) first told us it was "our fault for not reading the menu more carefully" and then agreed to remove the charge because he was going to "bill back the waitress for her mistake." In other words, he was trying to guilt us into paying for her mistake because otherwise I was taking money out of the pocket of a waitress presumably making less than minimum wage.
(1)
Ryan C.
****Updated Review- It is my duty as in elite member of yelp to keep up with reviews and to make sure that my reviews are current as well. As I've had bad service here in the past which you can read below, I have visited here multiple times since that event and feel it's time to give them back the five stars that were once taken away. The blonde Manager( I don't know what her name is but ) she has done an exceptional job in making sure that people are happy. I have watched from afar what the staff does not just judging on my own personal experience. I don't want the result of one bad night manager to get in the way of a whole chains reputation. It's just not fair. So for that reason thank you for taking care of business and getting back your five stars.
(5)
Bryan J.
WORST EXPERIENCE EVER!! The only good part of this experience was the drive home, agreeing not to come back here anymore! We went in on a Saturday night, slightly expecting to have to wait to be seated. But that wasn't the case! In fact, it was so dead inside that they were closing all of the booths and cleaning up, only seating people right next to the bar. Surprisingly though, the food took forever to come out. It took 20 minutes for our nachos to come out, and you could tell they had run out of tomatoes and jalapenos, because they were fresh, like from the grocery store, while the rest of the toppings had obviously spent a week or two in the fridge. Then, it took another 15 minutes for our wings to come out. Not only were they over cooked, but the seasoning on them was scarce! My lemon pepper wings didn't have enough seasoning to cover even 1/3 of the amount of wings that were in the tray, let alone all of them! And the Blue Moon BBQ sauce tastes like garbage, don't waste your time! And the worst part of the night was the carrots and celery they gave me!! It was brown and mushy, on the verge of being a moldy wonderland, but when brought to their attention, what do you think happened?!? NOTHING!! The waitress said she would tell the kitchen staff (like they cared in the first place), but instead went and flirted with another employee that was cleaning. She ignored us for the remainder of the visit. We were not pleased, so she received the tip she deserved... $0!! I hate not tipping, but you need to at least show me that you give a hoot!! DO NOT WASTE YOUR TIME OR MONEY HERE!!
(1)
Ryanne O.
My husband and I get takeout from here occasionally, but a few days ago was my first time actually eating there. The general atmosphere was pretty much what you'd expect. Lots of tv's with lots of games on, and lots of people, so it was pretty noisy. That's not unexpected and not a complaint. We were seated quickly, and our orders taken quickly as well. We started with onion rings and we both enjoyed them. My husband ordered Asian Zing and Parmesan Garlic, and I ordered Lemon Pepper and Chipotle BBQ. All if it was bone-in. My husband enjoyed his wings, and I completely loved mine. Delicious! I also got a drink - the Sour Irishman. It was basically a slightly sour soda. I neither tasted nor felt any alcohol in it. I would have ordered it again just for the taste had it not had the alcohol's price tag. We ended with cheesecake bites, which were decent but not really noteworthy. The place is known for wings, and the wings did NOT disappoint! My only complaint is that our server seemed extremely unhappy to be serving. Maybe someone mentioned it, because in the last few minutes we noticed she forced a smile and attempted to be likeable. Another woman who came by mid-meal called herself our "captain" and was the total opposite. Immediately friendly, and smiling. But the service doesn't bump my review down because my food was just so darn good!
(4)
Lisa G.
I love wings! So of course I love this place!! The wings are perfection and the people are wonderful. We went to see the game since the game had no parking at all. They were kind enough to change our tv to the game we wanted! Good service, yummy food! & SPORTS. What more could you want!
(5)
Kacey T.
Pretty good wings. I love mango habanero but it is SPICY! This location is most convenient for me but not exactly the best location. If you are looking for hot wings and drink, this is your place!
(4)
Iris R.
If I could give them zero stars- I would. Horribleeeee service. I've eaten at Buffalo Wild Wings around arizona for a while now and this one is the worst. My food took forever to come out. It was happy hour and our waitress went MIA for 30min and I was forced to pay full price for my beer. On top of that they didn't get our order right and it took them 30min to get cheese dip with our chips. I will never be back here again.
(1)
Kate D.
Grown men in football jerseys, tons of little kids and overpriced beer...who decided to create a family friendly sports bar? It was my first and last time. I do have to say our server - Chi/Chia? Was incredible and a saving grace for the whole experience. All of the staff appeared to do well at their jobs. Guess I'm just not a $8 beer/basket of boney wings/screaming toddlers on their iPad/inattentive parents getting drunk kinda gal.
(3)
Dave N.
This is our first time at their new location. The restaurant had a great design with TONS of TVs. The food was great, and the service was as well. I tried the brat burger tonight and it's easily on my top 3 favorite burgers
(5)
Bob Y.
Couldn't find our waitress. When she finally showed up, she rudely did not serve everybody at the table. The bartender served us. I demanded the check, but the waitress decided to ignore us. I asked to speak with the manager. The manager did not introduce herself as the manager, offered to help, but instead of helping me to pay the check just walked away presumably to look for the waitress who was the origin of the problem. Obviously lacked authority. I paid through the batrender. I spoke with another manager who said he wanted to help but couldn't since I hadn't paid by credit card. If you go here, eat at the bar. Everybody else is an idiot.
(1)
Ashley A.
Awful customer service. First time there and the waitress didn't explain the menu but sure as hell charged me $0.60 for the tiniest cup of ranch. When we go to leave we walk back into the restaurant and 3 waitresses are standing there and won't move. One waiter told the girls to move and they still stood there. Worst first time experience and won't be back
(1)
Michael R.
Very disappointed. Word of warning do not sit on the patio. Besides the billowing smoke from the smokers "Not" on the patio. Unfortunately management let's them go just outside the gate and smoke away. Even turn off the alarm on the gate so that could come and go as they pleased. Literally the worst serve that we have ever had. And yes I get its a bar, but 45 mins to get our food, and then only have three out of the four plates. Ah where is the rest if the food. Another 5 mins the remainder of the food came. Apparently if you sit on the patio they forget that your out there. Food was average unfortunately. When ask about the featured sauce the waitresses response was " aren't there enough choices for you!, We are out of the feature sauce ". When I asked about a Golden style Sauce, She literally said "We're not Zipps, We don't have that ". Again, I had to laugh. Maybe you should be more like Zipps, the place could use the help. I will say the hostess staff was very nice. Save your money and go to Zipps!
(1)
Art G.
Save your money! Warm beer, and you can bet even money on receiving the wrong order. Bartender in constant state of distraction.
(2)
Denise L.
Couldn't agree more with the 1 star reviews - what irked me - being seated at 6:55pm - anxiously looking around for waitstaff (mind you, they weren't busy) so I could order my cold draft beer before 7pm so I can get the happy hour price - only to be greeted (and I'm using that term loosely) at 7:02pm by the waitress and being told "I'm sorry, the computers have already switched - I can't honor that price" - wth? That's what we like to call "can don't" attitude. What happened to good old fashioned customer service? The entire visit went COMPLETELY downhill from there. Won't be back.
(1)
Jonathan K.
Um.... yeah. A group of my coworkers and I went to this location last Friday during our lunch hour. We walked through the doors at ten after eleven. Our party of six stood at the front for nearly ten minutes (the place had a few tables, but wasn't in a full-tilt lunch rush, yet.) before a server noticed us and led us to a table. We put in our orders and then waited... and waited... While the place filled up with a typical Scottsdale lunch crowd. How long does it take to make wings and fries? I actually know, from working in restaurants back in college. I takes about eight minutes, from fryer to plate. The plates hit the table at about five after noon. The company I work for has an hour lunch. We ended up staying and eating, but everyone was late getting back, and we were all thoroughly annoyed. However, because a manager knocked 50% off our tabs for the inconvenience, and the wings (when they appeared) were actually decent, I didn't enter a negative review at that time. So... I forgot all about it, until today. One of my co-workers noticed that his bank was charged more than he signed for at that lunch. Not a lot - but wtf? Never again; steer clear - unless a long wait and minor fraud are your thing. Nobody's wings are good enough to put up with that bs.
(1)
Kay T.
The happy hour was good on the drinks and appetizers for $3. And during happy hour, the boneless wings were 60 cents. But that's probably the highlight of the place when it came to wings! The rest of the wings were pricey. Around $6 for 5 wings? Really? Yes I know you have sauces (let me tell it's pretty mediocre) and you have the giant TVs but I can't really seeing myself paying for that much for wings. I would go there for the $3 menu and 60 cent boneless if you are into the boneless stuff. Go somewhere else for tastier and cheaper wings.
(2)
Estreya G.
Terrible service by manager Ed Slisky. Rude person that does not know how to treat people. We will never be back due to him. So disappointing!!
(1)
Wendy J.
First time here and wasn't good service even the manager kinda blew us off when we asked for more water and the waiter forgot my lemonade and brought me water instead... Food was great! But the service... Yeah wouldn't recommend or return to this location
(1)
Danielle S.
Three stars because the food was good. The waitress was horrible. The service sucked. The only nice person was Troy the guest services guy. I had to keep asking other servers for drinks and for the box and bill. there's plenty of better ones around.
(2)
Shanna F.
Not impressed! Went to watch the steelers playoff game and while they have a lot of TVs they had the sound up so loud even during commercials which is really annoying. The wings were not that good either. They looked like they had been prepared by a kid. The sauce was gooped on and those with rub looked like they just poured the rub spices right on them and much too much. Lastly, when ordering draft beer our server didn't give us the option of a smaller size (pint versus 22oz). I had to ask if I could get a smaller size. A confirmation of the size at initial order would have been nice.
(2)
Shyler S.
Usually go here for take out, I work down the street. Very clean, service is fast and courteous
(4)
James A.
I was happy when this location opened cause I enjoy a lot of the other locations, although, this place definitely needs to work out those new restaurant kinks first before I will find myself visiting again. The food was good as usual, exactly what I expected from visiting the other locations. Good wings, wraps, sauces, etc. Prices are decent, great happy hour, etc. No complaints in any of those departments. Basically the food alone and the great atmosphere gives this place 3 stars. However, when it comes to the service, well, that is also why I am only giving this place three stars. The service is slow, everyone seems confused, and no one seems to be able to remember something more than 10 seconds. We sat outside cause it was a beautiful day weatherwise, everyone else seemed to agree cause the inside was fairly empty. There was plenty of staff, but it still took way too long to even be greeted with a drink order, then the drinks took a while on top of that. Once we ordered the food, it did come quickly, but one meal was missing it's side, and when we asked for extra ranch, that took about 15 more minutes to get. The missing side didn't even show up till everyone was done eating, which was also after reminding our waitress two more times about it. I will probably visit this place again, but not anytime soon. Just be warned, if you plan on going here, the service is not up to par yet with the other B-Dub locations in the valley.
(3)
Rachel M.
Horrible experience. As a vegetarian I was excited that they had black bean burgers. BEWARE. We brought the food home and instead of a black bean burger, imagine my surprise..IT WAS BEEF! They gave us a black and blue burger instead of black bean. When I called to report the error the response was , "wow, I'm sorry". S my question is what would happen if I had an allergy to shellfish and ordered chicken strips and was given popcorn shrimp? Their prices are not cheep, portions were small and incorrect. DON"T GO! SAVE YOUR MONEY!
(1)
julie s.
My husband, friend and I visited BWW on Super Bowl and it was packed! We were able to get one of their last tables before the game began. The staff was so friendly and made great suggestions! Our servers were Cori and trainee Chris. They were great and we had lots of laughs! I have a medical issue with my stomach and Cori had no problems accommodating my needs. The food was actually pretty good for fried food. Cori and Chris were great checking on us and making superb recommendations. Wish we lived in the area, I could totally see us making this our local hang out. Until next year my friends...
(5)
Chad C.
If you enjoy being waited on by brainless 16 year old kids and microwaved chicken wings, then this is definitely the place to be. Ate here with my family and could not believe how bad both the food and service was. Don't get me wrong, they have a great selection of sauces for your freshly microwaved wings, but that's about it.
(1)
Tricia F.
When it comes to BWW, I expect the same mediocre experience every time. Inattentive wait staff, noise, and adequate food. Well, fellow Scottsdaleians... I was proved wrong. Walk into this BWW unlike any other and there are a countless number of TV's plastered on the wall. Be greeted by the hostesses up front and welcome yourself into the bar area of bliss. Seating is plentiful and this was the best BWW experience I have ever had. I don't have one complaint! We were both in shock over how amazing the service was here. We stuck to the lunch combos on this one. They were very happy and willing to put extra toppings on the fries (queso, medium sace, and bacon bits) at an extra charge. They have awesome tablets to play trivia on instead of those grimy 1990's looking keyboards. We have found our new BWW and glad to say it's one of the best!
(4)
Kevin O.
So flipping good. Just moved here from CA and I lived across the street from a BWW there. This place blows that out of the water. Not sure about the other reviews, I throughly enjoyed this location.
(5)
Scott W.
Went here for lunch with some friends that picked the restaurant. They had been here before. This was my first time at this location but had been to others on Sundays for football. The whole atmosphere changes for weekday lunch. I had the Black and Blue burger. No choice in how it is cooked but it was juicy and quite tasty. Food came out quickly and we were checked on frequently and our iced teas were kept filled. If asked I would not hesitate to have a weekday lunch here again.
(4)
Diego S.
This is an audio visual extravaganza, one that will wow your senses. Over a gozillion flat-screens complimented by their piece de resistance; a fifty-foot* flat-screen at the head of the bar. The other thing I quickly noticed is how bright the lighting is, making a good pair of beer goggles nearly impossible to obtain. The wings are, well, wings. What separates BWW from other wing joints is their many sauce features. My personal favorite is the mango habanero. It's spicy alright, but the flavor. The flavor is if Venus herself wandered into a chile patch, gobbled down several scotch bonnets, then nursed you with her chile-infused milk. Holy shit are these things good. Hot, but good. Another little feature is their blazing wing challenge. This is where some guy comes out of the back dressed as famous oil well extinguisher 'Boots' Hansen, and just after serving your wings, sets off a major explosion in your mouth hoping to 'cap-off' your fire. They do give you a t-shirt for your trouble (and tears) so it's all good. Be forewarned! The next day is a motherfucker if you do take the challenge. I got pretty sick, but in fairness to BWW, I was never really sure if it was the blazing challenge, or, the fact that I spent the night passed-out in the Walmart parking lot huffing generator fumes from the Insane Clown Posse's tour bus. I never liked those guys. Did they ever have a hit single? And why on earth do they have a cool tour bus? *not really fifty, but it's major big
(4)
Christopher B.
We came here for lunch on a Thursday. The place wasn't very busy but service was so slow. it took nearly 45 minutes from when we arrived until we received our food. otherwise the service was pretty good. My drink was never empty and the staff punched our lunch cards extra and apologized for the wait. I got the boneless wings and they were just mediocre. My fries were a little cooler than I would have liked. Overall, it's not the worst place to go for lunch.
(2)
Kristy X.
Been here several times now with the bf and we both love this place! As soon as we walk in, we are greeted and immediately seated. We usually sit in the bar area at one of the high tops since the boyfriend loves football and can watch the game AND act like he's paying attention to me lol We order drinks and place our orders within 5-10 minutes of sitting down. Never had a bad meal or experience here :)
(5)
Kelsi M.
BEST SERVICE WE'VE EVER HAD. Period. The server, Dustin, was very knowledgeable and was able to give honest opinions on the wings to sway us into our best choices. Plus, he gave us his full attention, with constant check ins. The food was also amazing; from mozzarella sticks with extra melty cheese (since we've encountered plenty of places where the cheese was hardly melted) to an amazing selection of wings flavors (we got 5 different flavors and loved every one!). This location is definitely going to become one of our regular spots for date night.
(5)
Danny N.
Horrible place go to the west valley location !!! Table are sticky !!! Waitress don't give you everything you need!! Don't even get a carrot dip!!! No napkins on site . Had to make them remake my bbq wings there where gross. I do not recommend no one to come here !!! Had the manager give me my refund .
(1)
K M.
I visit this place whenever I have cravings for wings. Traditional, bone-in is what I always order. The taste exceptional and variety of sauces all taste good. This is the extent of my review. Service: Slow and almost nonexistent. Price vs. Value: As another reviewer stated, a $9 salad is way out of line. Wings are also priced at a premium compared to other places; one can pay more than $11 for a plate of 10 wings if ordered with usual condiments like carrots and celery sticks. If one adds either fries or onion rings + a soft drink, now the bill comes close to $20 per person. Orders are frequently wrong or items missing. As I stated, I only go there because I like the taste of their wings. I tune out all other elements.
(2)
Bret F.
Extremely disappointed. Slow and way overpriced 10 wings and carrots came to $18. Will try somewhere else next time I'm in the mood for wings.
(1)
James G.
My favorite BWW. Corporate owned, tons of TV's with every game you could want. Bartenders actually have a personality. Decent Happy Hour.
(5)
Laurie R.
65 flat screens? Okay. Had a good experience here, though the lighting in the bar could be not too bright at times. I'm not a huge wings fan but the boneless wings are pretty tasty. Will I be back?? Um, yes. I have to watch the Sharks win somewhere when I'm in AZ.
(4)
Nick B.
I watch a lot of football at sports bars because my team is not local. Most places have schedules and a specific set up of what teams will be showing on particular TVs. This place has no organization whatsoever. I'm surprised I go to Zipps one of their major local competitors and they can tell you exactly what TVs will have what games. This place can't tell their blank from a hole in the ground. They bill it on TV commercials as the place to be for sports. I disagree strongly. Food is great service is decent but don't come here for sports
(2)
Tom J.
Although it's pretty much brand new, it seems to be going down hill a bit because of the constant staff changes. I try to get there every couple of weeks and there seems to be an entire different staff every time!
(3)
Jeffrey S.
Having eaten at a Buffalo Wild Wings in Philadelphia, I just assumed that the quality would be the same here in Arizona. The food in Philly was pretty good for a sports themed restaurant. Unfortunately, it is not nearly as good here in Scottsdale. My wife and I decided to stop in and watch the World Cup and have lunch. The quality of the television picture was good the food not so much. We ordered the Ultimate Nachos with chicken and an order of fries. The server asked if we wanted the one pound or three pound basket of fries. I said one pound is more than enough. Again, you just can't assume things. The food came and the fries were in a small cardboard tray. If they were a pound, I am going to be the next King of England. Now on to the nachos. The chicken which there wasn't much of was small colorless tasteless pieces sparsely spread on top of the chips. The chips had some cheese on top and very little to none on the chips toward the bottom of the dish. There was no chili to be found. After a taste or two each we sent the nachos back. We asked for our check as we didn't feel like doing any further sampling of this location's menu. We came, we sampled, we won't be back.
(1)
Tom R.
All good at bww!!! Great food great service fast and accurate! !! First trip here was not good but this time was great. Thank you! !!
(5)
Aurora C.
Update: We decided to try this place out again and we're glad we did! Our server, Nick, was awesome. There was a small service goof but it was quickly taken care of the correct way. We have high hopes that they've worked out all the wrinkles and we'll be returning.
(4)
Mike S.
Quality service, as good of wings/beer as anyone around and a great patio with extra shopping options.
(4)
Rachelle D.
Love it already! Had to go on the grand opening as we'd been anxious for this BW's to open since we first saw the sign that it was coming! They were BUSY at 11AM and they didn't miss a single beat! Servers were friendly, smiling, attentive, and seemed genuinely excited to be there! The vibe is awesome there, the layout with the TV's and decorations were excellent. Every other restaurant in this building has closed within the first couple of years, however I'm betting with this Buffalo being here, they're in for the long haul! Keep up the excellent work, we look forward to coming back! :)
(5)
Kevin S.
I will echo the other reviews that service is slow and painful here. We waited about 35-40 minutes for an order that would have taken 10 at any other Bdubs. The poor waiter was not even apologetic until we handed him payment. Food was as good as any other location, but the service made the meal barely worth it.
(2)
S C.
First time at this location, got take out and everything food-wise was consistent with any other location I have been to, I was picking up take out. The number of televisions was pretty amazing - no empty wall space at all here. The set up is a lot different with no counter order area right at the entrance, instead they have a hostess stand. Still very sports bar-ish but with more of a restaurant look/feel.
(3)
Scott L.
First time here and probably last. Service was poor, food was bad and it took forever on a Tuesday when the place was empty. It took 25 minutes for an order of 5 chicken wings - which is supposedly their signature item!!! What happens when they are actually busy? In a market that is saturated with sports bars, there are DEFINITELY better alternatives. Don't waste your time or money.
(1)
Steve C.
Food was very good. Service was super slow. Very very slow.. I think they had to grow the food
(3)
Hillary S.
I really don't see why the reviews on here are so low. I go to this particular BWW's at least once a week, if not more, because of the great service and food. Tonight They were packed but we got our food and drinks at a normal rate. But the greatest part was Brylee! She was the guest experience person tonight & she was on top of her shit. Some douche kabob kept yelling for the TV that multiple tables (mine included) to be switched to hockey, although we were watching football. So they change it to hockey, we get pissed and ask them to change it back. This douche is yelling at us, the bartenders & waitresses. But Brylee went around to each table and asked what we wanted to watch & what TVs it would be on. She was great & it was awesome the bdubs has someone like her come around to make sure everyone has their game on.
(5)
Brad W.
Nothing to complain about at good ole BWW. This new location has a different layout with a wrap around bar which looks like a kitchen top counter. The bartenders on this weeknight were not very busy, so we got to chat and Jenn was very talkative and nice. They had $3.75 Coors biggies and soon enough 10pm reverse happy hour rolled around and they had $3.00 Bud Light biggies. I just wish they had a better happy hour menu or more choices or discounts on real food. I did try the chicken wrap, grilled, but should have had the pieces tossed in sauce, instead of spices, which I could not taste. Jenn did get me more spices though and the wrap with chips/salsa as a side hit the spot, but was just middle of the road in the wrap world. Huge big screen TV dead center too, so this place should do fine as usual. Better to go when less folks are there in my opinion.
(4)
Meredith S.
honestly I always regret coming here because the service is terrible.. the servers are sloppy and forgetful( no matter who you get ) and you constantly have to ask for everything. It's too bad the food is really good.
(1)
John E.
Short staffed so the service was good for the situation. Food was good, my only problem is they aren't showing the Arizona state game on the big screen. Can't believe the fan base here...leaving at the half
(3)
Lance W.
One time - shame on you. Many times - even more shame on you... I know what I'm getting into with a "chain" sports bar - average food, overpriced and an average ambience... At best. The service is the one thing you can manage and BWW has the worst. Time and again - the staff react "shocked" that I'm not fully prepared to order from the 19 sauce combinations on the spot. Bottom line - BWW is "off the list" as its clear why they've been struggling on a corporate level, because they can't get their act together on a store level.
(1)
Melissa K.
The only thing going for this place is the amount of TVs they have. This is the 3rd time we've been here and it's terrible. The service is beyond awful. Our waitress had to be tracked down every time we needed something. She never cleared out table in a timely matter from dirty plates/cups. The table next to us had to go take their check and form of payment to her after tracking her down for the check to begin with. She wasn't the only waitress like that either. Rather go to Zipps. Won't be back.
(2)
WILLIAM N.
Typical BDubs, slow service, orders were wrong, food was cold, nobody cares attitude. You'd think it would be a good place for groups. I was wrong. Never again.
(1)
Justin K.
Pretty rough first attempt here. No silverware. Mediocre service. Asked for water three times before we got it. Sure it will get better as it is a new place but pretty rough thus far.
(2)
Kathi G.
The place opened about 2 months ago waited for to get the bugs out so I came here with husband and son the food was really good had wings , sliders , chicken strips and salad Placed order at 1225 took 20 mins. And the place wasn't even half full about 35 40 percent. Can you imagine if it was 75 % full cause of a game plan on a hour wait. Place is nice TVs every where so if you want to watch a game you can see it every where you sit.
(3)
Joe O.
45 minutes in and I haven't gotten my wings. I can probably count all the customers here on my two hands. This is ridiculous.
(2)
Kaleigh B.
I always get the Buffalitos and they never disappoint. My favorite are the Honey BBQ buffalitos, but I got the Caribbean Jerk this time and they were a good substitute with a bit more of a kick.
(5)
Brooke H.
Went in around 11pm on a Saturday night and this place wasn't very busy. Our server only had one table (ours) and completely disappointed us. We ordered a couple of beers and took about 10-15 minutes to get them to our table. Then we ordered the snack size wings for me and the buffalo grilled cheese for my husband. When we got our food (which took longer than should have for only being about 5 tables in the entire restaurant) I noticed that I only had 4 wings in my basket when the menu specifically says "at least 5" for the snack size. So I asked the server politely about it, because I understand it's not always the servers fault. He responded saying "on really? Well the number changes every week."... Then why does your menu say "at least 5"? He then told me he would get me another one. As for my husbands food, it was cold right off the bat, and only had a few small pieces of chicken. Time went by and we finished eating what we had. Our server brought our bill and I never did receive that last wing. Pretty disappointing service for being his only table. I can only image what he's like with a full section. I wouldn't have minded if he had just told me that they were out of wings for the night (if that were the case) by laziness doesn't fly in my book. Ps. I gave this place 2 stars because it was the nicest bww I've been in so far. But that's not all you need to make a good restaurant. Hire some hard workers, Buffalo!
(2)
Gwen B.
Love the food, BUT got here 45 min early to watch 1:25 steelers game and they had NO idea which TV it was on! Really?! Blue 32, Zipps, Cold Beer and Cheeseburgers always have the TV schedules done ahead of time!
(3)
kate g.
this was the worst experience I've ever had at a place that calls themselves a bar!! we went in and tried to to order shots and they told us shots or drinks not both . and the food we ordered tasted like salt and grease!!!
(1)
Richard D.
Poor service ask for water 3 times and never got it.they charge extra for ranch dressing 60 cents so be careful. had 3 different types of wings Ultra one in one basket and could not tell which was which. they need a lot more staff training , would not return for at least 6 months.
(2)
Charles R.
Beware the extra 60 cents charge for ranch dressing those wings. Not even on the menu. Staff was attentive and food and drink great!
(3)
Bob Y.
Couldn't find our waitress. When she finally showed up, she rudely did not serve everybody at the table. The bartender served us. I demanded the check, but the waitress decided to ignore us. I asked to speak with the manager. The manager did not introduce herself as the manager, offered to help, but instead of helping me to pay the check just walked away presumably to look for the waitress who was the origin of the problem. Obviously lacked authority. I paid through the batrender. I spoke with another manager who said he wanted to help but couldn't since I hadn't paid by credit card. If you go here, eat at the bar. Everybody else is an idiot.
(1)
Ashley A.
Awful customer service. First time there and the waitress didn't explain the menu but sure as hell charged me $0.60 for the tiniest cup of ranch. When we go to leave we walk back into the restaurant and 3 waitresses are standing there and won't move. One waiter told the girls to move and they still stood there. Worst first time experience and won't be back
(1)
julie s.
My husband, friend and I visited BWW on Super Bowl and it was packed! We were able to get one of their last tables before the game began. The staff was so friendly and made great suggestions! Our servers were Cori and trainee Chris. They were great and we had lots of laughs! I have a medical issue with my stomach and Cori had no problems accommodating my needs. The food was actually pretty good for fried food. Cori and Chris were great checking on us and making superb recommendations. Wish we lived in the area, I could totally see us making this our local hang out. Until next year my friends...
(5)
Chad C.
If you enjoy being waited on by brainless 16 year old kids and microwaved chicken wings, then this is definitely the place to be. Ate here with my family and could not believe how bad both the food and service was. Don't get me wrong, they have a great selection of sauces for your freshly microwaved wings, but that's about it.
(1)
Tricia F.
When it comes to BWW, I expect the same mediocre experience every time. Inattentive wait staff, noise, and adequate food. Well, fellow Scottsdaleians... I was proved wrong. Walk into this BWW unlike any other and there are a countless number of TV's plastered on the wall. Be greeted by the hostesses up front and welcome yourself into the bar area of bliss. Seating is plentiful and this was the best BWW experience I have ever had. I don't have one complaint! We were both in shock over how amazing the service was here. We stuck to the lunch combos on this one. They were very happy and willing to put extra toppings on the fries (queso, medium sace, and bacon bits) at an extra charge. They have awesome tablets to play trivia on instead of those grimy 1990's looking keyboards. We have found our new BWW and glad to say it's one of the best!
(4)
Kevin O.
So flipping good. Just moved here from CA and I lived across the street from a BWW there. This place blows that out of the water. Not sure about the other reviews, I throughly enjoyed this location.
(5)
Scott W.
Went here for lunch with some friends that picked the restaurant. They had been here before. This was my first time at this location but had been to others on Sundays for football. The whole atmosphere changes for weekday lunch. I had the Black and Blue burger. No choice in how it is cooked but it was juicy and quite tasty. Food came out quickly and we were checked on frequently and our iced teas were kept filled. If asked I would not hesitate to have a weekday lunch here again.
(4)
Jeff L.
National wing day today according to many social media sites so I decided to meet some friends at BWW for lunch. I've not been to one of these famous wing places in the past as it's never been close but let's venture out to celebrate! Let me say I will never go back. We ordered medium buffalo wings- 3 of the 9 that came in the order had any sauce on them at all. The other 6 were blank. So we asked for a side of sauce. I ordered the build your own burger- with everything + mayo. No mayo. Burgers are apparently served dry like the wings. So we also asked for the mayo at the same time as wing sauce. We then watched our server take an order, cash out a table and bus a table. 13 minutes later she realized she had forgotten our condiments and she walked back to the kitchen and got them. I ate one bite on my bet cold burger (no mustard either) and we ate 5 of the 9 cold wings. When she finally checked back on us it was with the check and offered no boxes and did not inquire once about the food. My BWW experience was terrible service poorly served mediocre food and no real presence to care about the experience from any member of the staff. I am not sure how they pay for all of those commercials, it will not be with any of my money.
(1)
Chris D.
I love this place. Friendliest staff, great managers, and great food. I see many regulars at who are very nice. Will def keep coming back.
(5)
Georgie M.
The three of us had a nice time munching on some chicken and getting sensory overload, all the while feeding my self diagnosed ADD. BWW is still the place for chicken. Yeah, and some beer too. We were so happy that the corporate suits decided to give north Scottsdale another try, after closing the location up on Mayo, near the 101. This location is convenient and has ample parking now that Miracle Mile closed. Actually, even when the place is packed on a Saturday or Sunday game day, there's only a small wait. I could try and compare some of the other chicken places, like that orange and white hot pants place. But we come here for some of the best chicken and beer, with HDTVs everywhere and that sensory overload you just can't get anywhere else. I love it. Three and a half stars, A-Okay!
(3)
Diplekha C.
I love their chicken traditional wings.food was good, ambience was good for us as we went to spend some time together.only negative point was we had to wait too long to order our next drink.but all together good place for weekend time pass
(4)
Dwayne O.
Went in for a late dinner on a Saturday Night and was surprised that it was not busy. Less than half filled. Service was good and with the waiter there to fill our drinks without having to ask. Unfortunately it took a long time to get our food at least 20 plus minutes when it was slow and we ordered a salad, deep fried mushrooms and 10 wings. The wings were good size with a lot of meat. I can say so long to Native Grill with their ever shrinking sized wings. The deep fried mushrooms were small and dry and disappointing. The chicken salad was good size and looked fresh with a small amount of chicken. I will come back for the wings but skip the deep fried mushrooms.
(3)
Iris R.
If I could give them zero stars- I would. Horribleeeee service. I've eaten at Buffalo Wild Wings around arizona for a while now and this one is the worst. My food took forever to come out. It was happy hour and our waitress went MIA for 30min and I was forced to pay full price for my beer. On top of that they didn't get our order right and it took them 30min to get cheese dip with our chips. I will never be back here again.
(1)
Kate D.
Grown men in football jerseys, tons of little kids and overpriced beer...who decided to create a family friendly sports bar? It was my first and last time. I do have to say our server - Chi/Chia? Was incredible and a saving grace for the whole experience. All of the staff appeared to do well at their jobs. Guess I'm just not a $8 beer/basket of boney wings/screaming toddlers on their iPad/inattentive parents getting drunk kinda gal.
(3)
Bryan J.
WORST EXPERIENCE EVER!! The only good part of this experience was the drive home, agreeing not to come back here anymore! We went in on a Saturday night, slightly expecting to have to wait to be seated. But that wasn't the case! In fact, it was so dead inside that they were closing all of the booths and cleaning up, only seating people right next to the bar. Surprisingly though, the food took forever to come out. It took 20 minutes for our nachos to come out, and you could tell they had run out of tomatoes and jalapenos, because they were fresh, like from the grocery store, while the rest of the toppings had obviously spent a week or two in the fridge. Then, it took another 15 minutes for our wings to come out. Not only were they over cooked, but the seasoning on them was scarce! My lemon pepper wings didn't have enough seasoning to cover even 1/3 of the amount of wings that were in the tray, let alone all of them! And the Blue Moon BBQ sauce tastes like garbage, don't waste your time! And the worst part of the night was the carrots and celery they gave me!! It was brown and mushy, on the verge of being a moldy wonderland, but when brought to their attention, what do you think happened?!? NOTHING!! The waitress said she would tell the kitchen staff (like they cared in the first place), but instead went and flirted with another employee that was cleaning. She ignored us for the remainder of the visit. We were not pleased, so she received the tip she deserved... $0!! I hate not tipping, but you need to at least show me that you give a hoot!! DO NOT WASTE YOUR TIME OR MONEY HERE!!
(1)
Ryanne O.
My husband and I get takeout from here occasionally, but a few days ago was my first time actually eating there. The general atmosphere was pretty much what you'd expect. Lots of tv's with lots of games on, and lots of people, so it was pretty noisy. That's not unexpected and not a complaint. We were seated quickly, and our orders taken quickly as well. We started with onion rings and we both enjoyed them. My husband ordered Asian Zing and Parmesan Garlic, and I ordered Lemon Pepper and Chipotle BBQ. All if it was bone-in. My husband enjoyed his wings, and I completely loved mine. Delicious! I also got a drink - the Sour Irishman. It was basically a slightly sour soda. I neither tasted nor felt any alcohol in it. I would have ordered it again just for the taste had it not had the alcohol's price tag. We ended with cheesecake bites, which were decent but not really noteworthy. The place is known for wings, and the wings did NOT disappoint! My only complaint is that our server seemed extremely unhappy to be serving. Maybe someone mentioned it, because in the last few minutes we noticed she forced a smile and attempted to be likeable. Another woman who came by mid-meal called herself our "captain" and was the total opposite. Immediately friendly, and smiling. But the service doesn't bump my review down because my food was just so darn good!
(4)
Lisa G.
I love wings! So of course I love this place!! The wings are perfection and the people are wonderful. We went to see the game since the game had no parking at all. They were kind enough to change our tv to the game we wanted! Good service, yummy food! & SPORTS. What more could you want!
(5)
Kacey T.
Pretty good wings. I love mango habanero but it is SPICY! This location is most convenient for me but not exactly the best location. If you are looking for hot wings and drink, this is your place!
(4)
Michael S.
After being blitzed with TV commercials about this chain, finally brought family. Huge disappointment. Worst nachos ever had. Skimpy on chips, hardly any cheese, and no real toppings on basic nachos. Even though wings their specialty, had better from home delivery options. Service was sketchy at best. Worst is my 10 year old went to play one of the arcade games, which ate his money with no play. When he went up to the service area he was told that there was nothing wrong with the game and he should try again?! With more money?! He was upset, I followed up and he received quick refund. Should have been handled right first time.
(1)
Rachel M.
Horrible experience. As a vegetarian I was excited that they had black bean burgers. BEWARE. We brought the food home and instead of a black bean burger, imagine my surprise..IT WAS BEEF! They gave us a black and blue burger instead of black bean. When I called to report the error the response was , "wow, I'm sorry". S my question is what would happen if I had an allergy to shellfish and ordered chicken strips and was given popcorn shrimp? Their prices are not cheep, portions were small and incorrect. DON"T GO! SAVE YOUR MONEY!
(1)
Wendy J.
First time here and wasn't good service even the manager kinda blew us off when we asked for more water and the waiter forgot my lemonade and brought me water instead... Food was great! But the service... Yeah wouldn't recommend or return to this location
(1)
Carmik T.
Dined here on 6/21 about 6:30 PM for Father's Day. Seated quickly & our server was Robert.. Wanted to try the new Moroccan Spice. They had it in stock ( yea) so we tried a sample batch of those- they were very chili powder tasting- just okay :wouldn't order again. We got our usual flavors as a Family Order along with 2 orders of fries. All was hot , fresh & good. We were visited by the manager while dinning. She came over and spoke with us- extremely friendly & professional. Service was good, Robert made sure our glasses were always full & checked on us often. We enjoy eating at Buffalo Wild Wings! We were pleased with the service and staff at this location and enjoyed our experience.
(5)
Ronald M.
My wife called for a carry-out, ordered traditional wings and salad for carry-out, and then she specifically mentioned, not to forget the celery sticks and carrots and especially the ranch dressing. I went and picked it up, received the order and went home. Got home, and guess what's missing?? the celery sticks, carrots and ranch dressing. I mean c'mon, those items should be automatic for carry out. And this is the 2nd time that happened to us, this servers on the carry out section needs to be trained. It gets irritating when you get home, and you don't have everything that you ordered, especially the items that should be standard for pickup and what mentioned in the first place to not forget. If a manager on this establishment is reading this, could you please address this issue and train your staff? Thank you.
(2)
Helen N.
Took 40 minutes to bring out lunch ! Waiter never came by to inform us! And not even a thank you after the bill ! Bad service Never return
(1)
Kay T.
The happy hour was good on the drinks and appetizers for $3. And during happy hour, the boneless wings were 60 cents. But that's probably the highlight of the place when it came to wings! The rest of the wings were pricey. Around $6 for 5 wings? Really? Yes I know you have sauces (let me tell it's pretty mediocre) and you have the giant TVs but I can't really seeing myself paying for that much for wings. I would go there for the $3 menu and 60 cent boneless if you are into the boneless stuff. Go somewhere else for tastier and cheaper wings.
(2)
Estreya G.
Terrible service by manager Ed Slisky. Rude person that does not know how to treat people. We will never be back due to him. So disappointing!!
(1)
Trish B.
Down grading, sorry. We've come here a bunch of times and sadly the food experience has declined overtime since the opening. :( which sucks because I really wanted this spot to shine. It's just meh, though. The Manager is quick to take unsatisfactory things off the ticket which our waitress alerted him so it isn't the service - which is why this is a 3 and not a 2 - it is simply the "whatever, send it out" attitude the kitchen has that is the issue. The hot Pretzels there are wonderful yet the queso which used to come out smooth and hot and dippable came out congealed and lumpy - yuck. My husbands wings used to come out evenly dusted with his favorite lemon pepper spice but it came out instead with the lemon pepper literally just dumped on top. Some wings didn't have anything but the portion exposed when the spices were dumped onto the top. "Whatever, send it out." If they don't care - neither do I. Pity, it isn't the service - just inconsistent whatever food.
(3)
Naveen S.
40 minutes for food. Worst service ever waitress never checked on us. Seemed like other tables were also getting bad service. Also I'll add they were not busy and this was lunch on a weekday so normally restaurants are well staffed. Taryn needs some training in service.
(1)
Caily T.
When I go to a large chain establishment, I usually expect the food to be sub par and the service to be ok but not great. This afternoon Buffalo Wild Wings took it to a new low. Barely dressed wings, cold food, a waitress who was MIA. It doesn't surprise me that this place is pretty dead. I can't imagine I would go back, I'd rather use my calories and money elsewhere.
(1)
Jeff S.
I went to your restaurant on Frank Lloyd Wright Blvd in Scottsdale tonight just after midnight MST, and I was served several items for which there was apparently an "upcharge" of which we were not informed. We asked for these items to be removed, upon which first the waitress argued with us, then the Manager (Steve) first told us it was "our fault for not reading the menu more carefully" and then agreed to remove the charge because he was going to "bill back the waitress for her mistake." In other words, he was trying to guilt us into paying for her mistake because otherwise I was taking money out of the pocket of a waitress presumably making less than minimum wage.
(1)
Ryan C.
****Updated Review- It is my duty as in elite member of yelp to keep up with reviews and to make sure that my reviews are current as well. As I've had bad service here in the past which you can read below, I have visited here multiple times since that event and feel it's time to give them back the five stars that were once taken away. The blonde Manager( I don't know what her name is but ) she has done an exceptional job in making sure that people are happy. I have watched from afar what the staff does not just judging on my own personal experience. I don't want the result of one bad night manager to get in the way of a whole chains reputation. It's just not fair. So for that reason thank you for taking care of business and getting back your five stars.
(5)
Michael R.
Very disappointed. Word of warning do not sit on the patio. Besides the billowing smoke from the smokers "Not" on the patio. Unfortunately management let's them go just outside the gate and smoke away. Even turn off the alarm on the gate so that could come and go as they pleased. Literally the worst serve that we have ever had. And yes I get its a bar, but 45 mins to get our food, and then only have three out of the four plates. Ah where is the rest if the food. Another 5 mins the remainder of the food came. Apparently if you sit on the patio they forget that your out there. Food was average unfortunately. When ask about the featured sauce the waitresses response was " aren't there enough choices for you!, We are out of the feature sauce ". When I asked about a Golden style Sauce, She literally said "We're not Zipps, We don't have that ". Again, I had to laugh. Maybe you should be more like Zipps, the place could use the help. I will say the hostess staff was very nice. Save your money and go to Zipps!
(1)
Art G.
Save your money! Warm beer, and you can bet even money on receiving the wrong order. Bartender in constant state of distraction.
(2)
Denise L.
Couldn't agree more with the 1 star reviews - what irked me - being seated at 6:55pm - anxiously looking around for waitstaff (mind you, they weren't busy) so I could order my cold draft beer before 7pm so I can get the happy hour price - only to be greeted (and I'm using that term loosely) at 7:02pm by the waitress and being told "I'm sorry, the computers have already switched - I can't honor that price" - wth? That's what we like to call "can don't" attitude. What happened to good old fashioned customer service? The entire visit went COMPLETELY downhill from there. Won't be back.
(1)
Jonathan K.
Um.... yeah. A group of my coworkers and I went to this location last Friday during our lunch hour. We walked through the doors at ten after eleven. Our party of six stood at the front for nearly ten minutes (the place had a few tables, but wasn't in a full-tilt lunch rush, yet.) before a server noticed us and led us to a table. We put in our orders and then waited... and waited... While the place filled up with a typical Scottsdale lunch crowd. How long does it take to make wings and fries? I actually know, from working in restaurants back in college. I takes about eight minutes, from fryer to plate. The plates hit the table at about five after noon. The company I work for has an hour lunch. We ended up staying and eating, but everyone was late getting back, and we were all thoroughly annoyed. However, because a manager knocked 50% off our tabs for the inconvenience, and the wings (when they appeared) were actually decent, I didn't enter a negative review at that time. So... I forgot all about it, until today. One of my co-workers noticed that his bank was charged more than he signed for at that lunch. Not a lot - but wtf? Never again; steer clear - unless a long wait and minor fraud are your thing. Nobody's wings are good enough to put up with that bs.
(1)
Kelsi M.
BEST SERVICE WE'VE EVER HAD. Period. The server, Dustin, was very knowledgeable and was able to give honest opinions on the wings to sway us into our best choices. Plus, he gave us his full attention, with constant check ins. The food was also amazing; from mozzarella sticks with extra melty cheese (since we've encountered plenty of places where the cheese was hardly melted) to an amazing selection of wings flavors (we got 5 different flavors and loved every one!). This location is definitely going to become one of our regular spots for date night.
(5)
Danny N.
Horrible place go to the west valley location !!! Table are sticky !!! Waitress don't give you everything you need!! Don't even get a carrot dip!!! No napkins on site . Had to make them remake my bbq wings there where gross. I do not recommend no one to come here !!! Had the manager give me my refund .
(1)
K M.
I visit this place whenever I have cravings for wings. Traditional, bone-in is what I always order. The taste exceptional and variety of sauces all taste good. This is the extent of my review. Service: Slow and almost nonexistent. Price vs. Value: As another reviewer stated, a $9 salad is way out of line. Wings are also priced at a premium compared to other places; one can pay more than $11 for a plate of 10 wings if ordered with usual condiments like carrots and celery sticks. If one adds either fries or onion rings + a soft drink, now the bill comes close to $20 per person. Orders are frequently wrong or items missing. As I stated, I only go there because I like the taste of their wings. I tune out all other elements.
(2)
Bret F.
Extremely disappointed. Slow and way overpriced 10 wings and carrots came to $18. Will try somewhere else next time I'm in the mood for wings.
(1)
James G.
My favorite BWW. Corporate owned, tons of TV's with every game you could want. Bartenders actually have a personality. Decent Happy Hour.
(5)
Danielle S.
Three stars because the food was good. The waitress was horrible. The service sucked. The only nice person was Troy the guest services guy. I had to keep asking other servers for drinks and for the box and bill. there's plenty of better ones around.
(2)
Shanna F.
Not impressed! Went to watch the steelers playoff game and while they have a lot of TVs they had the sound up so loud even during commercials which is really annoying. The wings were not that good either. They looked like they had been prepared by a kid. The sauce was gooped on and those with rub looked like they just poured the rub spices right on them and much too much. Lastly, when ordering draft beer our server didn't give us the option of a smaller size (pint versus 22oz). I had to ask if I could get a smaller size. A confirmation of the size at initial order would have been nice.
(2)
Shyler S.
Usually go here for take out, I work down the street. Very clean, service is fast and courteous
(4)
Nick B.
I watch a lot of football at sports bars because my team is not local. Most places have schedules and a specific set up of what teams will be showing on particular TVs. This place has no organization whatsoever. I'm surprised I go to Zipps one of their major local competitors and they can tell you exactly what TVs will have what games. This place can't tell their blank from a hole in the ground. They bill it on TV commercials as the place to be for sports. I disagree strongly. Food is great service is decent but don't come here for sports
(2)
James A.
I was happy when this location opened cause I enjoy a lot of the other locations, although, this place definitely needs to work out those new restaurant kinks first before I will find myself visiting again. The food was good as usual, exactly what I expected from visiting the other locations. Good wings, wraps, sauces, etc. Prices are decent, great happy hour, etc. No complaints in any of those departments. Basically the food alone and the great atmosphere gives this place 3 stars. However, when it comes to the service, well, that is also why I am only giving this place three stars. The service is slow, everyone seems confused, and no one seems to be able to remember something more than 10 seconds. We sat outside cause it was a beautiful day weatherwise, everyone else seemed to agree cause the inside was fairly empty. There was plenty of staff, but it still took way too long to even be greeted with a drink order, then the drinks took a while on top of that. Once we ordered the food, it did come quickly, but one meal was missing it's side, and when we asked for extra ranch, that took about 15 more minutes to get. The missing side didn't even show up till everyone was done eating, which was also after reminding our waitress two more times about it. I will probably visit this place again, but not anytime soon. Just be warned, if you plan on going here, the service is not up to par yet with the other B-Dub locations in the valley.
(3)
Scott L.
First time here and probably last. Service was poor, food was bad and it took forever on a Tuesday when the place was empty. It took 25 minutes for an order of 5 chicken wings - which is supposedly their signature item!!! What happens when they are actually busy? In a market that is saturated with sports bars, there are DEFINITELY better alternatives. Don't waste your time or money.
(1)
Steve C.
Food was very good. Service was super slow. Very very slow.. I think they had to grow the food
(3)
Hillary S.
I really don't see why the reviews on here are so low. I go to this particular BWW's at least once a week, if not more, because of the great service and food. Tonight They were packed but we got our food and drinks at a normal rate. But the greatest part was Brylee! She was the guest experience person tonight & she was on top of her shit. Some douche kabob kept yelling for the TV that multiple tables (mine included) to be switched to hockey, although we were watching football. So they change it to hockey, we get pissed and ask them to change it back. This douche is yelling at us, the bartenders & waitresses. But Brylee went around to each table and asked what we wanted to watch & what TVs it would be on. She was great & it was awesome the bdubs has someone like her come around to make sure everyone has their game on.
(5)
Laurie R.
65 flat screens? Okay. Had a good experience here, though the lighting in the bar could be not too bright at times. I'm not a huge wings fan but the boneless wings are pretty tasty. Will I be back?? Um, yes. I have to watch the Sharks win somewhere when I'm in AZ.
(4)
Tom J.
Although it's pretty much brand new, it seems to be going down hill a bit because of the constant staff changes. I try to get there every couple of weeks and there seems to be an entire different staff every time!
(3)
Brad W.
Nothing to complain about at good ole BWW. This new location has a different layout with a wrap around bar which looks like a kitchen top counter. The bartenders on this weeknight were not very busy, so we got to chat and Jenn was very talkative and nice. They had $3.75 Coors biggies and soon enough 10pm reverse happy hour rolled around and they had $3.00 Bud Light biggies. I just wish they had a better happy hour menu or more choices or discounts on real food. I did try the chicken wrap, grilled, but should have had the pieces tossed in sauce, instead of spices, which I could not taste. Jenn did get me more spices though and the wrap with chips/salsa as a side hit the spot, but was just middle of the road in the wrap world. Huge big screen TV dead center too, so this place should do fine as usual. Better to go when less folks are there in my opinion.
(4)
Meredith S.
honestly I always regret coming here because the service is terrible.. the servers are sloppy and forgetful( no matter who you get ) and you constantly have to ask for everything. It's too bad the food is really good.
(1)
John E.
Short staffed so the service was good for the situation. Food was good, my only problem is they aren't showing the Arizona state game on the big screen. Can't believe the fan base here...leaving at the half
(3)
Lance W.
One time - shame on you. Many times - even more shame on you... I know what I'm getting into with a "chain" sports bar - average food, overpriced and an average ambience... At best. The service is the one thing you can manage and BWW has the worst. Time and again - the staff react "shocked" that I'm not fully prepared to order from the 19 sauce combinations on the spot. Bottom line - BWW is "off the list" as its clear why they've been struggling on a corporate level, because they can't get their act together on a store level.
(1)
WILLIAM N.
Typical BDubs, slow service, orders were wrong, food was cold, nobody cares attitude. You'd think it would be a good place for groups. I was wrong. Never again.
(1)
Justin K.
Pretty rough first attempt here. No silverware. Mediocre service. Asked for water three times before we got it. Sure it will get better as it is a new place but pretty rough thus far.
(2)
Melissa K.
The only thing going for this place is the amount of TVs they have. This is the 3rd time we've been here and it's terrible. The service is beyond awful. Our waitress had to be tracked down every time we needed something. She never cleared out table in a timely matter from dirty plates/cups. The table next to us had to go take their check and form of payment to her after tracking her down for the check to begin with. She wasn't the only waitress like that either. Rather go to Zipps. Won't be back.
(2)
Kathi G.
The place opened about 2 months ago waited for to get the bugs out so I came here with husband and son the food was really good had wings , sliders , chicken strips and salad Placed order at 1225 took 20 mins. And the place wasn't even half full about 35 40 percent. Can you imagine if it was 75 % full cause of a game plan on a hour wait. Place is nice TVs every where so if you want to watch a game you can see it every where you sit.
(3)
Joe O.
45 minutes in and I haven't gotten my wings. I can probably count all the customers here on my two hands. This is ridiculous.
(2)
Kaleigh B.
I always get the Buffalitos and they never disappoint. My favorite are the Honey BBQ buffalitos, but I got the Caribbean Jerk this time and they were a good substitute with a bit more of a kick.
(5)
Brooke H.
Went in around 11pm on a Saturday night and this place wasn't very busy. Our server only had one table (ours) and completely disappointed us. We ordered a couple of beers and took about 10-15 minutes to get them to our table. Then we ordered the snack size wings for me and the buffalo grilled cheese for my husband. When we got our food (which took longer than should have for only being about 5 tables in the entire restaurant) I noticed that I only had 4 wings in my basket when the menu specifically says "at least 5" for the snack size. So I asked the server politely about it, because I understand it's not always the servers fault. He responded saying "on really? Well the number changes every week."... Then why does your menu say "at least 5"? He then told me he would get me another one. As for my husbands food, it was cold right off the bat, and only had a few small pieces of chicken. Time went by and we finished eating what we had. Our server brought our bill and I never did receive that last wing. Pretty disappointing service for being his only table. I can only image what he's like with a full section. I wouldn't have minded if he had just told me that they were out of wings for the night (if that were the case) by laziness doesn't fly in my book. Ps. I gave this place 2 stars because it was the nicest bww I've been in so far. But that's not all you need to make a good restaurant. Hire some hard workers, Buffalo!
(2)
Gwen B.
Love the food, BUT got here 45 min early to watch 1:25 steelers game and they had NO idea which TV it was on! Really?! Blue 32, Zipps, Cold Beer and Cheeseburgers always have the TV schedules done ahead of time!
(3)
kate g.
this was the worst experience I've ever had at a place that calls themselves a bar!! we went in and tried to to order shots and they told us shots or drinks not both . and the food we ordered tasted like salt and grease!!!
(1)
Richard D.
Poor service ask for water 3 times and never got it.they charge extra for ranch dressing 60 cents so be careful. had 3 different types of wings Ultra one in one basket and could not tell which was which. they need a lot more staff training , would not return for at least 6 months.
(2)
Jeffrey S.
Having eaten at a Buffalo Wild Wings in Philadelphia, I just assumed that the quality would be the same here in Arizona. The food in Philly was pretty good for a sports themed restaurant. Unfortunately, it is not nearly as good here in Scottsdale. My wife and I decided to stop in and watch the World Cup and have lunch. The quality of the television picture was good the food not so much. We ordered the Ultimate Nachos with chicken and an order of fries. The server asked if we wanted the one pound or three pound basket of fries. I said one pound is more than enough. Again, you just can't assume things. The food came and the fries were in a small cardboard tray. If they were a pound, I am going to be the next King of England. Now on to the nachos. The chicken which there wasn't much of was small colorless tasteless pieces sparsely spread on top of the chips. The chips had some cheese on top and very little to none on the chips toward the bottom of the dish. There was no chili to be found. After a taste or two each we sent the nachos back. We asked for our check as we didn't feel like doing any further sampling of this location's menu. We came, we sampled, we won't be back.
(1)
Tom R.
All good at bww!!! Great food great service fast and accurate! !! First trip here was not good but this time was great. Thank you! !!
(5)
Aurora C.
Update: We decided to try this place out again and we're glad we did! Our server, Nick, was awesome. There was a small service goof but it was quickly taken care of the correct way. We have high hopes that they've worked out all the wrinkles and we'll be returning.
(4)
Mike S.
Quality service, as good of wings/beer as anyone around and a great patio with extra shopping options.
(4)
Rachelle D.
Love it already! Had to go on the grand opening as we'd been anxious for this BW's to open since we first saw the sign that it was coming! They were BUSY at 11AM and they didn't miss a single beat! Servers were friendly, smiling, attentive, and seemed genuinely excited to be there! The vibe is awesome there, the layout with the TV's and decorations were excellent. Every other restaurant in this building has closed within the first couple of years, however I'm betting with this Buffalo being here, they're in for the long haul! Keep up the excellent work, we look forward to coming back! :)
(5)
Kevin S.
I will echo the other reviews that service is slow and painful here. We waited about 35-40 minutes for an order that would have taken 10 at any other Bdubs. The poor waiter was not even apologetic until we handed him payment. Food was as good as any other location, but the service made the meal barely worth it.
(2)
S C.
First time at this location, got take out and everything food-wise was consistent with any other location I have been to, I was picking up take out. The number of televisions was pretty amazing - no empty wall space at all here. The set up is a lot different with no counter order area right at the entrance, instead they have a hostess stand. Still very sports bar-ish but with more of a restaurant look/feel.
(3)
Charles R.
Beware the extra 60 cents charge for ranch dressing those wings. Not even on the menu. Staff was attentive and food and drink great!
(3)
Dave N.
This is our first time at their new location. The restaurant had a great design with TONS of TVs. The food was great, and the service was as well. I tried the brat burger tonight and it's easily on my top 3 favorite burgers
(5)
Christopher B.
We came here for lunch on a Thursday. The place wasn't very busy but service was so slow. it took nearly 45 minutes from when we arrived until we received our food. otherwise the service was pretty good. My drink was never empty and the staff punched our lunch cards extra and apologized for the wait. I got the boneless wings and they were just mediocre. My fries were a little cooler than I would have liked. Overall, it's not the worst place to go for lunch.
(2)
Kristy X.
Been here several times now with the bf and we both love this place! As soon as we walk in, we are greeted and immediately seated. We usually sit in the bar area at one of the high tops since the boyfriend loves football and can watch the game AND act like he's paying attention to me lol We order drinks and place our orders within 5-10 minutes of sitting down. Never had a bad meal or experience here :)
(5)
Diego S.
This is an audio visual extravaganza, one that will wow your senses. Over a gozillion flat-screens complimented by their piece de resistance; a fifty-foot* flat-screen at the head of the bar. The other thing I quickly noticed is how bright the lighting is, making a good pair of beer goggles nearly impossible to obtain. The wings are, well, wings. What separates BWW from other wing joints is their many sauce features. My personal favorite is the mango habanero. It's spicy alright, but the flavor. The flavor is if Venus herself wandered into a chile patch, gobbled down several scotch bonnets, then nursed you with her chile-infused milk. Holy shit are these things good. Hot, but good. Another little feature is their blazing wing challenge. This is where some guy comes out of the back dressed as famous oil well extinguisher 'Boots' Hansen, and just after serving your wings, sets off a major explosion in your mouth hoping to 'cap-off' your fire. They do give you a t-shirt for your trouble (and tears) so it's all good. Be forewarned! The next day is a motherfucker if you do take the challenge. I got pretty sick, but in fairness to BWW, I was never really sure if it was the blazing challenge, or, the fact that I spent the night passed-out in the Walmart parking lot huffing generator fumes from the Insane Clown Posse's tour bus. I never liked those guys. Did they ever have a hit single? And why on earth do they have a cool tour bus? *not really fifty, but it's major big
(4)
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Address :7401 E Frank Lloyd Wright Blvd
Scottsdale, AZ, 85260
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Divey Noise Level : Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Coat Check : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Carmik T.
Dined here on 6/21 about 6:30 PM for Father's Day. Seated quickly & our server was Robert.. Wanted to try the new Moroccan Spice. They had it in stock ( yea) so we tried a sample batch of those- they were very chili powder tasting- just okay :wouldn't order again. We got our usual flavors as a Family Order along with 2 orders of fries. All was hot , fresh & good. We were visited by the manager while dinning. She came over and spoke with us- extremely friendly & professional. Service was good, Robert made sure our glasses were always full & checked on us often. We enjoy eating at Buffalo Wild Wings! We were pleased with the service and staff at this location and enjoyed our experience.
(5)Ronald M.
My wife called for a carry-out, ordered traditional wings and salad for carry-out, and then she specifically mentioned, not to forget the celery sticks and carrots and especially the ranch dressing. I went and picked it up, received the order and went home. Got home, and guess what's missing?? the celery sticks, carrots and ranch dressing. I mean c'mon, those items should be automatic for carry out. And this is the 2nd time that happened to us, this servers on the carry out section needs to be trained. It gets irritating when you get home, and you don't have everything that you ordered, especially the items that should be standard for pickup and what mentioned in the first place to not forget. If a manager on this establishment is reading this, could you please address this issue and train your staff? Thank you.
(2)Helen N.
Took 40 minutes to bring out lunch ! Waiter never came by to inform us! And not even a thank you after the bill ! Bad service Never return
(1)Michael S.
After being blitzed with TV commercials about this chain, finally brought family. Huge disappointment. Worst nachos ever had. Skimpy on chips, hardly any cheese, and no real toppings on basic nachos. Even though wings their specialty, had better from home delivery options. Service was sketchy at best. Worst is my 10 year old went to play one of the arcade games, which ate his money with no play. When he went up to the service area he was told that there was nothing wrong with the game and he should try again?! With more money?! He was upset, I followed up and he received quick refund. Should have been handled right first time.
(1)Jeff L.
National wing day today according to many social media sites so I decided to meet some friends at BWW for lunch. I've not been to one of these famous wing places in the past as it's never been close but let's venture out to celebrate! Let me say I will never go back. We ordered medium buffalo wings- 3 of the 9 that came in the order had any sauce on them at all. The other 6 were blank. So we asked for a side of sauce. I ordered the build your own burger- with everything + mayo. No mayo. Burgers are apparently served dry like the wings. So we also asked for the mayo at the same time as wing sauce. We then watched our server take an order, cash out a table and bus a table. 13 minutes later she realized she had forgotten our condiments and she walked back to the kitchen and got them. I ate one bite on my bet cold burger (no mustard either) and we ate 5 of the 9 cold wings. When she finally checked back on us it was with the check and offered no boxes and did not inquire once about the food. My BWW experience was terrible service poorly served mediocre food and no real presence to care about the experience from any member of the staff. I am not sure how they pay for all of those commercials, it will not be with any of my money.
(1)Chris D.
I love this place. Friendliest staff, great managers, and great food. I see many regulars at who are very nice. Will def keep coming back.
(5)Georgie M.
The three of us had a nice time munching on some chicken and getting sensory overload, all the while feeding my self diagnosed ADD. BWW is still the place for chicken. Yeah, and some beer too. We were so happy that the corporate suits decided to give north Scottsdale another try, after closing the location up on Mayo, near the 101. This location is convenient and has ample parking now that Miracle Mile closed. Actually, even when the place is packed on a Saturday or Sunday game day, there's only a small wait. I could try and compare some of the other chicken places, like that orange and white hot pants place. But we come here for some of the best chicken and beer, with HDTVs everywhere and that sensory overload you just can't get anywhere else. I love it. Three and a half stars, A-Okay!
(3)Diplekha C.
I love their chicken traditional wings.food was good, ambience was good for us as we went to spend some time together.only negative point was we had to wait too long to order our next drink.but all together good place for weekend time pass
(4)Dwayne O.
Went in for a late dinner on a Saturday Night and was surprised that it was not busy. Less than half filled. Service was good and with the waiter there to fill our drinks without having to ask. Unfortunately it took a long time to get our food at least 20 plus minutes when it was slow and we ordered a salad, deep fried mushrooms and 10 wings. The wings were good size with a lot of meat. I can say so long to Native Grill with their ever shrinking sized wings. The deep fried mushrooms were small and dry and disappointing. The chicken salad was good size and looked fresh with a small amount of chicken. I will come back for the wings but skip the deep fried mushrooms.
(3)Trish B.
Down grading, sorry. We've come here a bunch of times and sadly the food experience has declined overtime since the opening. :( which sucks because I really wanted this spot to shine. It's just meh, though. The Manager is quick to take unsatisfactory things off the ticket which our waitress alerted him so it isn't the service - which is why this is a 3 and not a 2 - it is simply the "whatever, send it out" attitude the kitchen has that is the issue. The hot Pretzels there are wonderful yet the queso which used to come out smooth and hot and dippable came out congealed and lumpy - yuck. My husbands wings used to come out evenly dusted with his favorite lemon pepper spice but it came out instead with the lemon pepper literally just dumped on top. Some wings didn't have anything but the portion exposed when the spices were dumped onto the top. "Whatever, send it out." If they don't care - neither do I. Pity, it isn't the service - just inconsistent whatever food.
(3)Naveen S.
40 minutes for food. Worst service ever waitress never checked on us. Seemed like other tables were also getting bad service. Also I'll add they were not busy and this was lunch on a weekday so normally restaurants are well staffed. Taryn needs some training in service.
(1)Caily T.
When I go to a large chain establishment, I usually expect the food to be sub par and the service to be ok but not great. This afternoon Buffalo Wild Wings took it to a new low. Barely dressed wings, cold food, a waitress who was MIA. It doesn't surprise me that this place is pretty dead. I can't imagine I would go back, I'd rather use my calories and money elsewhere.
(1)Jeff S.
I went to your restaurant on Frank Lloyd Wright Blvd in Scottsdale tonight just after midnight MST, and I was served several items for which there was apparently an "upcharge" of which we were not informed. We asked for these items to be removed, upon which first the waitress argued with us, then the Manager (Steve) first told us it was "our fault for not reading the menu more carefully" and then agreed to remove the charge because he was going to "bill back the waitress for her mistake." In other words, he was trying to guilt us into paying for her mistake because otherwise I was taking money out of the pocket of a waitress presumably making less than minimum wage.
(1)Ryan C.
****Updated Review- It is my duty as in elite member of yelp to keep up with reviews and to make sure that my reviews are current as well. As I've had bad service here in the past which you can read below, I have visited here multiple times since that event and feel it's time to give them back the five stars that were once taken away. The blonde Manager( I don't know what her name is but ) she has done an exceptional job in making sure that people are happy. I have watched from afar what the staff does not just judging on my own personal experience. I don't want the result of one bad night manager to get in the way of a whole chains reputation. It's just not fair. So for that reason thank you for taking care of business and getting back your five stars.
(5)Bryan J.
WORST EXPERIENCE EVER!! The only good part of this experience was the drive home, agreeing not to come back here anymore! We went in on a Saturday night, slightly expecting to have to wait to be seated. But that wasn't the case! In fact, it was so dead inside that they were closing all of the booths and cleaning up, only seating people right next to the bar. Surprisingly though, the food took forever to come out. It took 20 minutes for our nachos to come out, and you could tell they had run out of tomatoes and jalapenos, because they were fresh, like from the grocery store, while the rest of the toppings had obviously spent a week or two in the fridge. Then, it took another 15 minutes for our wings to come out. Not only were they over cooked, but the seasoning on them was scarce! My lemon pepper wings didn't have enough seasoning to cover even 1/3 of the amount of wings that were in the tray, let alone all of them! And the Blue Moon BBQ sauce tastes like garbage, don't waste your time! And the worst part of the night was the carrots and celery they gave me!! It was brown and mushy, on the verge of being a moldy wonderland, but when brought to their attention, what do you think happened?!? NOTHING!! The waitress said she would tell the kitchen staff (like they cared in the first place), but instead went and flirted with another employee that was cleaning. She ignored us for the remainder of the visit. We were not pleased, so she received the tip she deserved... $0!! I hate not tipping, but you need to at least show me that you give a hoot!! DO NOT WASTE YOUR TIME OR MONEY HERE!!
(1)Ryanne O.
My husband and I get takeout from here occasionally, but a few days ago was my first time actually eating there. The general atmosphere was pretty much what you'd expect. Lots of tv's with lots of games on, and lots of people, so it was pretty noisy. That's not unexpected and not a complaint. We were seated quickly, and our orders taken quickly as well. We started with onion rings and we both enjoyed them. My husband ordered Asian Zing and Parmesan Garlic, and I ordered Lemon Pepper and Chipotle BBQ. All if it was bone-in. My husband enjoyed his wings, and I completely loved mine. Delicious! I also got a drink - the Sour Irishman. It was basically a slightly sour soda. I neither tasted nor felt any alcohol in it. I would have ordered it again just for the taste had it not had the alcohol's price tag. We ended with cheesecake bites, which were decent but not really noteworthy. The place is known for wings, and the wings did NOT disappoint! My only complaint is that our server seemed extremely unhappy to be serving. Maybe someone mentioned it, because in the last few minutes we noticed she forced a smile and attempted to be likeable. Another woman who came by mid-meal called herself our "captain" and was the total opposite. Immediately friendly, and smiling. But the service doesn't bump my review down because my food was just so darn good!
(4)Lisa G.
I love wings! So of course I love this place!! The wings are perfection and the people are wonderful. We went to see the game since the game had no parking at all. They were kind enough to change our tv to the game we wanted! Good service, yummy food! & SPORTS. What more could you want!
(5)Kacey T.
Pretty good wings. I love mango habanero but it is SPICY! This location is most convenient for me but not exactly the best location. If you are looking for hot wings and drink, this is your place!
(4)Iris R.
If I could give them zero stars- I would. Horribleeeee service. I've eaten at Buffalo Wild Wings around arizona for a while now and this one is the worst. My food took forever to come out. It was happy hour and our waitress went MIA for 30min and I was forced to pay full price for my beer. On top of that they didn't get our order right and it took them 30min to get cheese dip with our chips. I will never be back here again.
(1)Kate D.
Grown men in football jerseys, tons of little kids and overpriced beer...who decided to create a family friendly sports bar? It was my first and last time. I do have to say our server - Chi/Chia? Was incredible and a saving grace for the whole experience. All of the staff appeared to do well at their jobs. Guess I'm just not a $8 beer/basket of boney wings/screaming toddlers on their iPad/inattentive parents getting drunk kinda gal.
(3)Dave N.
This is our first time at their new location. The restaurant had a great design with TONS of TVs. The food was great, and the service was as well. I tried the brat burger tonight and it's easily on my top 3 favorite burgers
(5)Bob Y.
Couldn't find our waitress. When she finally showed up, she rudely did not serve everybody at the table. The bartender served us. I demanded the check, but the waitress decided to ignore us. I asked to speak with the manager. The manager did not introduce herself as the manager, offered to help, but instead of helping me to pay the check just walked away presumably to look for the waitress who was the origin of the problem. Obviously lacked authority. I paid through the batrender. I spoke with another manager who said he wanted to help but couldn't since I hadn't paid by credit card. If you go here, eat at the bar. Everybody else is an idiot.
(1)Ashley A.
Awful customer service. First time there and the waitress didn't explain the menu but sure as hell charged me $0.60 for the tiniest cup of ranch. When we go to leave we walk back into the restaurant and 3 waitresses are standing there and won't move. One waiter told the girls to move and they still stood there. Worst first time experience and won't be back
(1)Michael R.
Very disappointed. Word of warning do not sit on the patio. Besides the billowing smoke from the smokers "Not" on the patio. Unfortunately management let's them go just outside the gate and smoke away. Even turn off the alarm on the gate so that could come and go as they pleased. Literally the worst serve that we have ever had. And yes I get its a bar, but 45 mins to get our food, and then only have three out of the four plates. Ah where is the rest if the food. Another 5 mins the remainder of the food came. Apparently if you sit on the patio they forget that your out there. Food was average unfortunately. When ask about the featured sauce the waitresses response was " aren't there enough choices for you!, We are out of the feature sauce ". When I asked about a Golden style Sauce, She literally said "We're not Zipps, We don't have that ". Again, I had to laugh. Maybe you should be more like Zipps, the place could use the help. I will say the hostess staff was very nice. Save your money and go to Zipps!
(1)Art G.
Save your money! Warm beer, and you can bet even money on receiving the wrong order. Bartender in constant state of distraction.
(2)Denise L.
Couldn't agree more with the 1 star reviews - what irked me - being seated at 6:55pm - anxiously looking around for waitstaff (mind you, they weren't busy) so I could order my cold draft beer before 7pm so I can get the happy hour price - only to be greeted (and I'm using that term loosely) at 7:02pm by the waitress and being told "I'm sorry, the computers have already switched - I can't honor that price" - wth? That's what we like to call "can don't" attitude. What happened to good old fashioned customer service? The entire visit went COMPLETELY downhill from there. Won't be back.
(1)Jonathan K.
Um.... yeah. A group of my coworkers and I went to this location last Friday during our lunch hour. We walked through the doors at ten after eleven. Our party of six stood at the front for nearly ten minutes (the place had a few tables, but wasn't in a full-tilt lunch rush, yet.) before a server noticed us and led us to a table. We put in our orders and then waited... and waited... While the place filled up with a typical Scottsdale lunch crowd. How long does it take to make wings and fries? I actually know, from working in restaurants back in college. I takes about eight minutes, from fryer to plate. The plates hit the table at about five after noon. The company I work for has an hour lunch. We ended up staying and eating, but everyone was late getting back, and we were all thoroughly annoyed. However, because a manager knocked 50% off our tabs for the inconvenience, and the wings (when they appeared) were actually decent, I didn't enter a negative review at that time. So... I forgot all about it, until today. One of my co-workers noticed that his bank was charged more than he signed for at that lunch. Not a lot - but wtf? Never again; steer clear - unless a long wait and minor fraud are your thing. Nobody's wings are good enough to put up with that bs.
(1)Kay T.
The happy hour was good on the drinks and appetizers for $3. And during happy hour, the boneless wings were 60 cents. But that's probably the highlight of the place when it came to wings! The rest of the wings were pricey. Around $6 for 5 wings? Really? Yes I know you have sauces (let me tell it's pretty mediocre) and you have the giant TVs but I can't really seeing myself paying for that much for wings. I would go there for the $3 menu and 60 cent boneless if you are into the boneless stuff. Go somewhere else for tastier and cheaper wings.
(2)Estreya G.
Terrible service by manager Ed Slisky. Rude person that does not know how to treat people. We will never be back due to him. So disappointing!!
(1)Wendy J.
First time here and wasn't good service even the manager kinda blew us off when we asked for more water and the waiter forgot my lemonade and brought me water instead... Food was great! But the service... Yeah wouldn't recommend or return to this location
(1)Danielle S.
Three stars because the food was good. The waitress was horrible. The service sucked. The only nice person was Troy the guest services guy. I had to keep asking other servers for drinks and for the box and bill. there's plenty of better ones around.
(2)Shanna F.
Not impressed! Went to watch the steelers playoff game and while they have a lot of TVs they had the sound up so loud even during commercials which is really annoying. The wings were not that good either. They looked like they had been prepared by a kid. The sauce was gooped on and those with rub looked like they just poured the rub spices right on them and much too much. Lastly, when ordering draft beer our server didn't give us the option of a smaller size (pint versus 22oz). I had to ask if I could get a smaller size. A confirmation of the size at initial order would have been nice.
(2)Shyler S.
Usually go here for take out, I work down the street. Very clean, service is fast and courteous
(4)James A.
I was happy when this location opened cause I enjoy a lot of the other locations, although, this place definitely needs to work out those new restaurant kinks first before I will find myself visiting again. The food was good as usual, exactly what I expected from visiting the other locations. Good wings, wraps, sauces, etc. Prices are decent, great happy hour, etc. No complaints in any of those departments. Basically the food alone and the great atmosphere gives this place 3 stars. However, when it comes to the service, well, that is also why I am only giving this place three stars. The service is slow, everyone seems confused, and no one seems to be able to remember something more than 10 seconds. We sat outside cause it was a beautiful day weatherwise, everyone else seemed to agree cause the inside was fairly empty. There was plenty of staff, but it still took way too long to even be greeted with a drink order, then the drinks took a while on top of that. Once we ordered the food, it did come quickly, but one meal was missing it's side, and when we asked for extra ranch, that took about 15 more minutes to get. The missing side didn't even show up till everyone was done eating, which was also after reminding our waitress two more times about it. I will probably visit this place again, but not anytime soon. Just be warned, if you plan on going here, the service is not up to par yet with the other B-Dub locations in the valley.
(3)Rachel M.
Horrible experience. As a vegetarian I was excited that they had black bean burgers. BEWARE. We brought the food home and instead of a black bean burger, imagine my surprise..IT WAS BEEF! They gave us a black and blue burger instead of black bean. When I called to report the error the response was , "wow, I'm sorry". S my question is what would happen if I had an allergy to shellfish and ordered chicken strips and was given popcorn shrimp? Their prices are not cheep, portions were small and incorrect. DON"T GO! SAVE YOUR MONEY!
(1)julie s.
My husband, friend and I visited BWW on Super Bowl and it was packed! We were able to get one of their last tables before the game began. The staff was so friendly and made great suggestions! Our servers were Cori and trainee Chris. They were great and we had lots of laughs! I have a medical issue with my stomach and Cori had no problems accommodating my needs. The food was actually pretty good for fried food. Cori and Chris were great checking on us and making superb recommendations. Wish we lived in the area, I could totally see us making this our local hang out. Until next year my friends...
(5)Chad C.
If you enjoy being waited on by brainless 16 year old kids and microwaved chicken wings, then this is definitely the place to be. Ate here with my family and could not believe how bad both the food and service was. Don't get me wrong, they have a great selection of sauces for your freshly microwaved wings, but that's about it.
(1)Tricia F.
When it comes to BWW, I expect the same mediocre experience every time. Inattentive wait staff, noise, and adequate food. Well, fellow Scottsdaleians... I was proved wrong. Walk into this BWW unlike any other and there are a countless number of TV's plastered on the wall. Be greeted by the hostesses up front and welcome yourself into the bar area of bliss. Seating is plentiful and this was the best BWW experience I have ever had. I don't have one complaint! We were both in shock over how amazing the service was here. We stuck to the lunch combos on this one. They were very happy and willing to put extra toppings on the fries (queso, medium sace, and bacon bits) at an extra charge. They have awesome tablets to play trivia on instead of those grimy 1990's looking keyboards. We have found our new BWW and glad to say it's one of the best!
(4)Kevin O.
So flipping good. Just moved here from CA and I lived across the street from a BWW there. This place blows that out of the water. Not sure about the other reviews, I throughly enjoyed this location.
(5)Scott W.
Went here for lunch with some friends that picked the restaurant. They had been here before. This was my first time at this location but had been to others on Sundays for football. The whole atmosphere changes for weekday lunch. I had the Black and Blue burger. No choice in how it is cooked but it was juicy and quite tasty. Food came out quickly and we were checked on frequently and our iced teas were kept filled. If asked I would not hesitate to have a weekday lunch here again.
(4)Diego S.
This is an audio visual extravaganza, one that will wow your senses. Over a gozillion flat-screens complimented by their piece de resistance; a fifty-foot* flat-screen at the head of the bar. The other thing I quickly noticed is how bright the lighting is, making a good pair of beer goggles nearly impossible to obtain. The wings are, well, wings. What separates BWW from other wing joints is their many sauce features. My personal favorite is the mango habanero. It's spicy alright, but the flavor. The flavor is if Venus herself wandered into a chile patch, gobbled down several scotch bonnets, then nursed you with her chile-infused milk. Holy shit are these things good. Hot, but good. Another little feature is their blazing wing challenge. This is where some guy comes out of the back dressed as famous oil well extinguisher 'Boots' Hansen, and just after serving your wings, sets off a major explosion in your mouth hoping to 'cap-off' your fire. They do give you a t-shirt for your trouble (and tears) so it's all good. Be forewarned! The next day is a motherfucker if you do take the challenge. I got pretty sick, but in fairness to BWW, I was never really sure if it was the blazing challenge, or, the fact that I spent the night passed-out in the Walmart parking lot huffing generator fumes from the Insane Clown Posse's tour bus. I never liked those guys. Did they ever have a hit single? And why on earth do they have a cool tour bus? *not really fifty, but it's major big
(4)Christopher B.
We came here for lunch on a Thursday. The place wasn't very busy but service was so slow. it took nearly 45 minutes from when we arrived until we received our food. otherwise the service was pretty good. My drink was never empty and the staff punched our lunch cards extra and apologized for the wait. I got the boneless wings and they were just mediocre. My fries were a little cooler than I would have liked. Overall, it's not the worst place to go for lunch.
(2)Kristy X.
Been here several times now with the bf and we both love this place! As soon as we walk in, we are greeted and immediately seated. We usually sit in the bar area at one of the high tops since the boyfriend loves football and can watch the game AND act like he's paying attention to me lol We order drinks and place our orders within 5-10 minutes of sitting down. Never had a bad meal or experience here :)
(5)Kelsi M.
BEST SERVICE WE'VE EVER HAD. Period. The server, Dustin, was very knowledgeable and was able to give honest opinions on the wings to sway us into our best choices. Plus, he gave us his full attention, with constant check ins. The food was also amazing; from mozzarella sticks with extra melty cheese (since we've encountered plenty of places where the cheese was hardly melted) to an amazing selection of wings flavors (we got 5 different flavors and loved every one!). This location is definitely going to become one of our regular spots for date night.
(5)Danny N.
Horrible place go to the west valley location !!! Table are sticky !!! Waitress don't give you everything you need!! Don't even get a carrot dip!!! No napkins on site . Had to make them remake my bbq wings there where gross. I do not recommend no one to come here !!! Had the manager give me my refund .
(1)K M.
I visit this place whenever I have cravings for wings. Traditional, bone-in is what I always order. The taste exceptional and variety of sauces all taste good. This is the extent of my review. Service: Slow and almost nonexistent. Price vs. Value: As another reviewer stated, a $9 salad is way out of line. Wings are also priced at a premium compared to other places; one can pay more than $11 for a plate of 10 wings if ordered with usual condiments like carrots and celery sticks. If one adds either fries or onion rings + a soft drink, now the bill comes close to $20 per person. Orders are frequently wrong or items missing. As I stated, I only go there because I like the taste of their wings. I tune out all other elements.
(2)Bret F.
Extremely disappointed. Slow and way overpriced 10 wings and carrots came to $18. Will try somewhere else next time I'm in the mood for wings.
(1)James G.
My favorite BWW. Corporate owned, tons of TV's with every game you could want. Bartenders actually have a personality. Decent Happy Hour.
(5)Laurie R.
65 flat screens? Okay. Had a good experience here, though the lighting in the bar could be not too bright at times. I'm not a huge wings fan but the boneless wings are pretty tasty. Will I be back?? Um, yes. I have to watch the Sharks win somewhere when I'm in AZ.
(4)Nick B.
I watch a lot of football at sports bars because my team is not local. Most places have schedules and a specific set up of what teams will be showing on particular TVs. This place has no organization whatsoever. I'm surprised I go to Zipps one of their major local competitors and they can tell you exactly what TVs will have what games. This place can't tell their blank from a hole in the ground. They bill it on TV commercials as the place to be for sports. I disagree strongly. Food is great service is decent but don't come here for sports
(2)Tom J.
Although it's pretty much brand new, it seems to be going down hill a bit because of the constant staff changes. I try to get there every couple of weeks and there seems to be an entire different staff every time!
(3)Jeffrey S.
Having eaten at a Buffalo Wild Wings in Philadelphia, I just assumed that the quality would be the same here in Arizona. The food in Philly was pretty good for a sports themed restaurant. Unfortunately, it is not nearly as good here in Scottsdale. My wife and I decided to stop in and watch the World Cup and have lunch. The quality of the television picture was good the food not so much. We ordered the Ultimate Nachos with chicken and an order of fries. The server asked if we wanted the one pound or three pound basket of fries. I said one pound is more than enough. Again, you just can't assume things. The food came and the fries were in a small cardboard tray. If they were a pound, I am going to be the next King of England. Now on to the nachos. The chicken which there wasn't much of was small colorless tasteless pieces sparsely spread on top of the chips. The chips had some cheese on top and very little to none on the chips toward the bottom of the dish. There was no chili to be found. After a taste or two each we sent the nachos back. We asked for our check as we didn't feel like doing any further sampling of this location's menu. We came, we sampled, we won't be back.
(1)Tom R.
All good at bww!!! Great food great service fast and accurate! !! First trip here was not good but this time was great. Thank you! !!
(5)Aurora C.
Update: We decided to try this place out again and we're glad we did! Our server, Nick, was awesome. There was a small service goof but it was quickly taken care of the correct way. We have high hopes that they've worked out all the wrinkles and we'll be returning.
(4)Mike S.
Quality service, as good of wings/beer as anyone around and a great patio with extra shopping options.
(4)Rachelle D.
Love it already! Had to go on the grand opening as we'd been anxious for this BW's to open since we first saw the sign that it was coming! They were BUSY at 11AM and they didn't miss a single beat! Servers were friendly, smiling, attentive, and seemed genuinely excited to be there! The vibe is awesome there, the layout with the TV's and decorations were excellent. Every other restaurant in this building has closed within the first couple of years, however I'm betting with this Buffalo being here, they're in for the long haul! Keep up the excellent work, we look forward to coming back! :)
(5)Kevin S.
I will echo the other reviews that service is slow and painful here. We waited about 35-40 minutes for an order that would have taken 10 at any other Bdubs. The poor waiter was not even apologetic until we handed him payment. Food was as good as any other location, but the service made the meal barely worth it.
(2)S C.
First time at this location, got take out and everything food-wise was consistent with any other location I have been to, I was picking up take out. The number of televisions was pretty amazing - no empty wall space at all here. The set up is a lot different with no counter order area right at the entrance, instead they have a hostess stand. Still very sports bar-ish but with more of a restaurant look/feel.
(3)Scott L.
First time here and probably last. Service was poor, food was bad and it took forever on a Tuesday when the place was empty. It took 25 minutes for an order of 5 chicken wings - which is supposedly their signature item!!! What happens when they are actually busy? In a market that is saturated with sports bars, there are DEFINITELY better alternatives. Don't waste your time or money.
(1)Steve C.
Food was very good. Service was super slow. Very very slow.. I think they had to grow the food
(3)Hillary S.
I really don't see why the reviews on here are so low. I go to this particular BWW's at least once a week, if not more, because of the great service and food. Tonight They were packed but we got our food and drinks at a normal rate. But the greatest part was Brylee! She was the guest experience person tonight & she was on top of her shit. Some douche kabob kept yelling for the TV that multiple tables (mine included) to be switched to hockey, although we were watching football. So they change it to hockey, we get pissed and ask them to change it back. This douche is yelling at us, the bartenders & waitresses. But Brylee went around to each table and asked what we wanted to watch & what TVs it would be on. She was great & it was awesome the bdubs has someone like her come around to make sure everyone has their game on.
(5)Brad W.
Nothing to complain about at good ole BWW. This new location has a different layout with a wrap around bar which looks like a kitchen top counter. The bartenders on this weeknight were not very busy, so we got to chat and Jenn was very talkative and nice. They had $3.75 Coors biggies and soon enough 10pm reverse happy hour rolled around and they had $3.00 Bud Light biggies. I just wish they had a better happy hour menu or more choices or discounts on real food. I did try the chicken wrap, grilled, but should have had the pieces tossed in sauce, instead of spices, which I could not taste. Jenn did get me more spices though and the wrap with chips/salsa as a side hit the spot, but was just middle of the road in the wrap world. Huge big screen TV dead center too, so this place should do fine as usual. Better to go when less folks are there in my opinion.
(4)Meredith S.
honestly I always regret coming here because the service is terrible.. the servers are sloppy and forgetful( no matter who you get ) and you constantly have to ask for everything. It's too bad the food is really good.
(1)John E.
Short staffed so the service was good for the situation. Food was good, my only problem is they aren't showing the Arizona state game on the big screen. Can't believe the fan base here...leaving at the half
(3)Lance W.
One time - shame on you. Many times - even more shame on you... I know what I'm getting into with a "chain" sports bar - average food, overpriced and an average ambience... At best. The service is the one thing you can manage and BWW has the worst. Time and again - the staff react "shocked" that I'm not fully prepared to order from the 19 sauce combinations on the spot. Bottom line - BWW is "off the list" as its clear why they've been struggling on a corporate level, because they can't get their act together on a store level.
(1)Melissa K.
The only thing going for this place is the amount of TVs they have. This is the 3rd time we've been here and it's terrible. The service is beyond awful. Our waitress had to be tracked down every time we needed something. She never cleared out table in a timely matter from dirty plates/cups. The table next to us had to go take their check and form of payment to her after tracking her down for the check to begin with. She wasn't the only waitress like that either. Rather go to Zipps. Won't be back.
(2)WILLIAM N.
Typical BDubs, slow service, orders were wrong, food was cold, nobody cares attitude. You'd think it would be a good place for groups. I was wrong. Never again.
(1)Justin K.
Pretty rough first attempt here. No silverware. Mediocre service. Asked for water three times before we got it. Sure it will get better as it is a new place but pretty rough thus far.
(2)Kathi G.
The place opened about 2 months ago waited for to get the bugs out so I came here with husband and son the food was really good had wings , sliders , chicken strips and salad Placed order at 1225 took 20 mins. And the place wasn't even half full about 35 40 percent. Can you imagine if it was 75 % full cause of a game plan on a hour wait. Place is nice TVs every where so if you want to watch a game you can see it every where you sit.
(3)Joe O.
45 minutes in and I haven't gotten my wings. I can probably count all the customers here on my two hands. This is ridiculous.
(2)Kaleigh B.
I always get the Buffalitos and they never disappoint. My favorite are the Honey BBQ buffalitos, but I got the Caribbean Jerk this time and they were a good substitute with a bit more of a kick.
(5)Brooke H.
Went in around 11pm on a Saturday night and this place wasn't very busy. Our server only had one table (ours) and completely disappointed us. We ordered a couple of beers and took about 10-15 minutes to get them to our table. Then we ordered the snack size wings for me and the buffalo grilled cheese for my husband. When we got our food (which took longer than should have for only being about 5 tables in the entire restaurant) I noticed that I only had 4 wings in my basket when the menu specifically says "at least 5" for the snack size. So I asked the server politely about it, because I understand it's not always the servers fault. He responded saying "on really? Well the number changes every week."... Then why does your menu say "at least 5"? He then told me he would get me another one. As for my husbands food, it was cold right off the bat, and only had a few small pieces of chicken. Time went by and we finished eating what we had. Our server brought our bill and I never did receive that last wing. Pretty disappointing service for being his only table. I can only image what he's like with a full section. I wouldn't have minded if he had just told me that they were out of wings for the night (if that were the case) by laziness doesn't fly in my book. Ps. I gave this place 2 stars because it was the nicest bww I've been in so far. But that's not all you need to make a good restaurant. Hire some hard workers, Buffalo!
(2)Gwen B.
Love the food, BUT got here 45 min early to watch 1:25 steelers game and they had NO idea which TV it was on! Really?! Blue 32, Zipps, Cold Beer and Cheeseburgers always have the TV schedules done ahead of time!
(3)kate g.
this was the worst experience I've ever had at a place that calls themselves a bar!! we went in and tried to to order shots and they told us shots or drinks not both . and the food we ordered tasted like salt and grease!!!
(1)Richard D.
Poor service ask for water 3 times and never got it.they charge extra for ranch dressing 60 cents so be careful. had 3 different types of wings Ultra one in one basket and could not tell which was which. they need a lot more staff training , would not return for at least 6 months.
(2)Charles R.
Beware the extra 60 cents charge for ranch dressing those wings. Not even on the menu. Staff was attentive and food and drink great!
(3)Bob Y.
Couldn't find our waitress. When she finally showed up, she rudely did not serve everybody at the table. The bartender served us. I demanded the check, but the waitress decided to ignore us. I asked to speak with the manager. The manager did not introduce herself as the manager, offered to help, but instead of helping me to pay the check just walked away presumably to look for the waitress who was the origin of the problem. Obviously lacked authority. I paid through the batrender. I spoke with another manager who said he wanted to help but couldn't since I hadn't paid by credit card. If you go here, eat at the bar. Everybody else is an idiot.
(1)Ashley A.
Awful customer service. First time there and the waitress didn't explain the menu but sure as hell charged me $0.60 for the tiniest cup of ranch. When we go to leave we walk back into the restaurant and 3 waitresses are standing there and won't move. One waiter told the girls to move and they still stood there. Worst first time experience and won't be back
(1)julie s.
My husband, friend and I visited BWW on Super Bowl and it was packed! We were able to get one of their last tables before the game began. The staff was so friendly and made great suggestions! Our servers were Cori and trainee Chris. They were great and we had lots of laughs! I have a medical issue with my stomach and Cori had no problems accommodating my needs. The food was actually pretty good for fried food. Cori and Chris were great checking on us and making superb recommendations. Wish we lived in the area, I could totally see us making this our local hang out. Until next year my friends...
(5)Chad C.
If you enjoy being waited on by brainless 16 year old kids and microwaved chicken wings, then this is definitely the place to be. Ate here with my family and could not believe how bad both the food and service was. Don't get me wrong, they have a great selection of sauces for your freshly microwaved wings, but that's about it.
(1)Tricia F.
When it comes to BWW, I expect the same mediocre experience every time. Inattentive wait staff, noise, and adequate food. Well, fellow Scottsdaleians... I was proved wrong. Walk into this BWW unlike any other and there are a countless number of TV's plastered on the wall. Be greeted by the hostesses up front and welcome yourself into the bar area of bliss. Seating is plentiful and this was the best BWW experience I have ever had. I don't have one complaint! We were both in shock over how amazing the service was here. We stuck to the lunch combos on this one. They were very happy and willing to put extra toppings on the fries (queso, medium sace, and bacon bits) at an extra charge. They have awesome tablets to play trivia on instead of those grimy 1990's looking keyboards. We have found our new BWW and glad to say it's one of the best!
(4)Kevin O.
So flipping good. Just moved here from CA and I lived across the street from a BWW there. This place blows that out of the water. Not sure about the other reviews, I throughly enjoyed this location.
(5)Scott W.
Went here for lunch with some friends that picked the restaurant. They had been here before. This was my first time at this location but had been to others on Sundays for football. The whole atmosphere changes for weekday lunch. I had the Black and Blue burger. No choice in how it is cooked but it was juicy and quite tasty. Food came out quickly and we were checked on frequently and our iced teas were kept filled. If asked I would not hesitate to have a weekday lunch here again.
(4)Jeff L.
National wing day today according to many social media sites so I decided to meet some friends at BWW for lunch. I've not been to one of these famous wing places in the past as it's never been close but let's venture out to celebrate! Let me say I will never go back. We ordered medium buffalo wings- 3 of the 9 that came in the order had any sauce on them at all. The other 6 were blank. So we asked for a side of sauce. I ordered the build your own burger- with everything + mayo. No mayo. Burgers are apparently served dry like the wings. So we also asked for the mayo at the same time as wing sauce. We then watched our server take an order, cash out a table and bus a table. 13 minutes later she realized she had forgotten our condiments and she walked back to the kitchen and got them. I ate one bite on my bet cold burger (no mustard either) and we ate 5 of the 9 cold wings. When she finally checked back on us it was with the check and offered no boxes and did not inquire once about the food. My BWW experience was terrible service poorly served mediocre food and no real presence to care about the experience from any member of the staff. I am not sure how they pay for all of those commercials, it will not be with any of my money.
(1)Chris D.
I love this place. Friendliest staff, great managers, and great food. I see many regulars at who are very nice. Will def keep coming back.
(5)Georgie M.
The three of us had a nice time munching on some chicken and getting sensory overload, all the while feeding my self diagnosed ADD. BWW is still the place for chicken. Yeah, and some beer too. We were so happy that the corporate suits decided to give north Scottsdale another try, after closing the location up on Mayo, near the 101. This location is convenient and has ample parking now that Miracle Mile closed. Actually, even when the place is packed on a Saturday or Sunday game day, there's only a small wait. I could try and compare some of the other chicken places, like that orange and white hot pants place. But we come here for some of the best chicken and beer, with HDTVs everywhere and that sensory overload you just can't get anywhere else. I love it. Three and a half stars, A-Okay!
(3)Diplekha C.
I love their chicken traditional wings.food was good, ambience was good for us as we went to spend some time together.only negative point was we had to wait too long to order our next drink.but all together good place for weekend time pass
(4)Dwayne O.
Went in for a late dinner on a Saturday Night and was surprised that it was not busy. Less than half filled. Service was good and with the waiter there to fill our drinks without having to ask. Unfortunately it took a long time to get our food at least 20 plus minutes when it was slow and we ordered a salad, deep fried mushrooms and 10 wings. The wings were good size with a lot of meat. I can say so long to Native Grill with their ever shrinking sized wings. The deep fried mushrooms were small and dry and disappointing. The chicken salad was good size and looked fresh with a small amount of chicken. I will come back for the wings but skip the deep fried mushrooms.
(3)Iris R.
If I could give them zero stars- I would. Horribleeeee service. I've eaten at Buffalo Wild Wings around arizona for a while now and this one is the worst. My food took forever to come out. It was happy hour and our waitress went MIA for 30min and I was forced to pay full price for my beer. On top of that they didn't get our order right and it took them 30min to get cheese dip with our chips. I will never be back here again.
(1)Kate D.
Grown men in football jerseys, tons of little kids and overpriced beer...who decided to create a family friendly sports bar? It was my first and last time. I do have to say our server - Chi/Chia? Was incredible and a saving grace for the whole experience. All of the staff appeared to do well at their jobs. Guess I'm just not a $8 beer/basket of boney wings/screaming toddlers on their iPad/inattentive parents getting drunk kinda gal.
(3)Bryan J.
WORST EXPERIENCE EVER!! The only good part of this experience was the drive home, agreeing not to come back here anymore! We went in on a Saturday night, slightly expecting to have to wait to be seated. But that wasn't the case! In fact, it was so dead inside that they were closing all of the booths and cleaning up, only seating people right next to the bar. Surprisingly though, the food took forever to come out. It took 20 minutes for our nachos to come out, and you could tell they had run out of tomatoes and jalapenos, because they were fresh, like from the grocery store, while the rest of the toppings had obviously spent a week or two in the fridge. Then, it took another 15 minutes for our wings to come out. Not only were they over cooked, but the seasoning on them was scarce! My lemon pepper wings didn't have enough seasoning to cover even 1/3 of the amount of wings that were in the tray, let alone all of them! And the Blue Moon BBQ sauce tastes like garbage, don't waste your time! And the worst part of the night was the carrots and celery they gave me!! It was brown and mushy, on the verge of being a moldy wonderland, but when brought to their attention, what do you think happened?!? NOTHING!! The waitress said she would tell the kitchen staff (like they cared in the first place), but instead went and flirted with another employee that was cleaning. She ignored us for the remainder of the visit. We were not pleased, so she received the tip she deserved... $0!! I hate not tipping, but you need to at least show me that you give a hoot!! DO NOT WASTE YOUR TIME OR MONEY HERE!!
(1)Ryanne O.
My husband and I get takeout from here occasionally, but a few days ago was my first time actually eating there. The general atmosphere was pretty much what you'd expect. Lots of tv's with lots of games on, and lots of people, so it was pretty noisy. That's not unexpected and not a complaint. We were seated quickly, and our orders taken quickly as well. We started with onion rings and we both enjoyed them. My husband ordered Asian Zing and Parmesan Garlic, and I ordered Lemon Pepper and Chipotle BBQ. All if it was bone-in. My husband enjoyed his wings, and I completely loved mine. Delicious! I also got a drink - the Sour Irishman. It was basically a slightly sour soda. I neither tasted nor felt any alcohol in it. I would have ordered it again just for the taste had it not had the alcohol's price tag. We ended with cheesecake bites, which were decent but not really noteworthy. The place is known for wings, and the wings did NOT disappoint! My only complaint is that our server seemed extremely unhappy to be serving. Maybe someone mentioned it, because in the last few minutes we noticed she forced a smile and attempted to be likeable. Another woman who came by mid-meal called herself our "captain" and was the total opposite. Immediately friendly, and smiling. But the service doesn't bump my review down because my food was just so darn good!
(4)Lisa G.
I love wings! So of course I love this place!! The wings are perfection and the people are wonderful. We went to see the game since the game had no parking at all. They were kind enough to change our tv to the game we wanted! Good service, yummy food! & SPORTS. What more could you want!
(5)Kacey T.
Pretty good wings. I love mango habanero but it is SPICY! This location is most convenient for me but not exactly the best location. If you are looking for hot wings and drink, this is your place!
(4)Michael S.
After being blitzed with TV commercials about this chain, finally brought family. Huge disappointment. Worst nachos ever had. Skimpy on chips, hardly any cheese, and no real toppings on basic nachos. Even though wings their specialty, had better from home delivery options. Service was sketchy at best. Worst is my 10 year old went to play one of the arcade games, which ate his money with no play. When he went up to the service area he was told that there was nothing wrong with the game and he should try again?! With more money?! He was upset, I followed up and he received quick refund. Should have been handled right first time.
(1)Rachel M.
Horrible experience. As a vegetarian I was excited that they had black bean burgers. BEWARE. We brought the food home and instead of a black bean burger, imagine my surprise..IT WAS BEEF! They gave us a black and blue burger instead of black bean. When I called to report the error the response was , "wow, I'm sorry". S my question is what would happen if I had an allergy to shellfish and ordered chicken strips and was given popcorn shrimp? Their prices are not cheep, portions were small and incorrect. DON"T GO! SAVE YOUR MONEY!
(1)Wendy J.
First time here and wasn't good service even the manager kinda blew us off when we asked for more water and the waiter forgot my lemonade and brought me water instead... Food was great! But the service... Yeah wouldn't recommend or return to this location
(1)Carmik T.
Dined here on 6/21 about 6:30 PM for Father's Day. Seated quickly & our server was Robert.. Wanted to try the new Moroccan Spice. They had it in stock ( yea) so we tried a sample batch of those- they were very chili powder tasting- just okay :wouldn't order again. We got our usual flavors as a Family Order along with 2 orders of fries. All was hot , fresh & good. We were visited by the manager while dinning. She came over and spoke with us- extremely friendly & professional. Service was good, Robert made sure our glasses were always full & checked on us often. We enjoy eating at Buffalo Wild Wings! We were pleased with the service and staff at this location and enjoyed our experience.
(5)Ronald M.
My wife called for a carry-out, ordered traditional wings and salad for carry-out, and then she specifically mentioned, not to forget the celery sticks and carrots and especially the ranch dressing. I went and picked it up, received the order and went home. Got home, and guess what's missing?? the celery sticks, carrots and ranch dressing. I mean c'mon, those items should be automatic for carry out. And this is the 2nd time that happened to us, this servers on the carry out section needs to be trained. It gets irritating when you get home, and you don't have everything that you ordered, especially the items that should be standard for pickup and what mentioned in the first place to not forget. If a manager on this establishment is reading this, could you please address this issue and train your staff? Thank you.
(2)Helen N.
Took 40 minutes to bring out lunch ! Waiter never came by to inform us! And not even a thank you after the bill ! Bad service Never return
(1)Kay T.
The happy hour was good on the drinks and appetizers for $3. And during happy hour, the boneless wings were 60 cents. But that's probably the highlight of the place when it came to wings! The rest of the wings were pricey. Around $6 for 5 wings? Really? Yes I know you have sauces (let me tell it's pretty mediocre) and you have the giant TVs but I can't really seeing myself paying for that much for wings. I would go there for the $3 menu and 60 cent boneless if you are into the boneless stuff. Go somewhere else for tastier and cheaper wings.
(2)Estreya G.
Terrible service by manager Ed Slisky. Rude person that does not know how to treat people. We will never be back due to him. So disappointing!!
(1)Trish B.
Down grading, sorry. We've come here a bunch of times and sadly the food experience has declined overtime since the opening. :( which sucks because I really wanted this spot to shine. It's just meh, though. The Manager is quick to take unsatisfactory things off the ticket which our waitress alerted him so it isn't the service - which is why this is a 3 and not a 2 - it is simply the "whatever, send it out" attitude the kitchen has that is the issue. The hot Pretzels there are wonderful yet the queso which used to come out smooth and hot and dippable came out congealed and lumpy - yuck. My husbands wings used to come out evenly dusted with his favorite lemon pepper spice but it came out instead with the lemon pepper literally just dumped on top. Some wings didn't have anything but the portion exposed when the spices were dumped onto the top. "Whatever, send it out." If they don't care - neither do I. Pity, it isn't the service - just inconsistent whatever food.
(3)Naveen S.
40 minutes for food. Worst service ever waitress never checked on us. Seemed like other tables were also getting bad service. Also I'll add they were not busy and this was lunch on a weekday so normally restaurants are well staffed. Taryn needs some training in service.
(1)Caily T.
When I go to a large chain establishment, I usually expect the food to be sub par and the service to be ok but not great. This afternoon Buffalo Wild Wings took it to a new low. Barely dressed wings, cold food, a waitress who was MIA. It doesn't surprise me that this place is pretty dead. I can't imagine I would go back, I'd rather use my calories and money elsewhere.
(1)Jeff S.
I went to your restaurant on Frank Lloyd Wright Blvd in Scottsdale tonight just after midnight MST, and I was served several items for which there was apparently an "upcharge" of which we were not informed. We asked for these items to be removed, upon which first the waitress argued with us, then the Manager (Steve) first told us it was "our fault for not reading the menu more carefully" and then agreed to remove the charge because he was going to "bill back the waitress for her mistake." In other words, he was trying to guilt us into paying for her mistake because otherwise I was taking money out of the pocket of a waitress presumably making less than minimum wage.
(1)Ryan C.
****Updated Review- It is my duty as in elite member of yelp to keep up with reviews and to make sure that my reviews are current as well. As I've had bad service here in the past which you can read below, I have visited here multiple times since that event and feel it's time to give them back the five stars that were once taken away. The blonde Manager( I don't know what her name is but ) she has done an exceptional job in making sure that people are happy. I have watched from afar what the staff does not just judging on my own personal experience. I don't want the result of one bad night manager to get in the way of a whole chains reputation. It's just not fair. So for that reason thank you for taking care of business and getting back your five stars.
(5)Michael R.
Very disappointed. Word of warning do not sit on the patio. Besides the billowing smoke from the smokers "Not" on the patio. Unfortunately management let's them go just outside the gate and smoke away. Even turn off the alarm on the gate so that could come and go as they pleased. Literally the worst serve that we have ever had. And yes I get its a bar, but 45 mins to get our food, and then only have three out of the four plates. Ah where is the rest if the food. Another 5 mins the remainder of the food came. Apparently if you sit on the patio they forget that your out there. Food was average unfortunately. When ask about the featured sauce the waitresses response was " aren't there enough choices for you!, We are out of the feature sauce ". When I asked about a Golden style Sauce, She literally said "We're not Zipps, We don't have that ". Again, I had to laugh. Maybe you should be more like Zipps, the place could use the help. I will say the hostess staff was very nice. Save your money and go to Zipps!
(1)Art G.
Save your money! Warm beer, and you can bet even money on receiving the wrong order. Bartender in constant state of distraction.
(2)Denise L.
Couldn't agree more with the 1 star reviews - what irked me - being seated at 6:55pm - anxiously looking around for waitstaff (mind you, they weren't busy) so I could order my cold draft beer before 7pm so I can get the happy hour price - only to be greeted (and I'm using that term loosely) at 7:02pm by the waitress and being told "I'm sorry, the computers have already switched - I can't honor that price" - wth? That's what we like to call "can don't" attitude. What happened to good old fashioned customer service? The entire visit went COMPLETELY downhill from there. Won't be back.
(1)Jonathan K.
Um.... yeah. A group of my coworkers and I went to this location last Friday during our lunch hour. We walked through the doors at ten after eleven. Our party of six stood at the front for nearly ten minutes (the place had a few tables, but wasn't in a full-tilt lunch rush, yet.) before a server noticed us and led us to a table. We put in our orders and then waited... and waited... While the place filled up with a typical Scottsdale lunch crowd. How long does it take to make wings and fries? I actually know, from working in restaurants back in college. I takes about eight minutes, from fryer to plate. The plates hit the table at about five after noon. The company I work for has an hour lunch. We ended up staying and eating, but everyone was late getting back, and we were all thoroughly annoyed. However, because a manager knocked 50% off our tabs for the inconvenience, and the wings (when they appeared) were actually decent, I didn't enter a negative review at that time. So... I forgot all about it, until today. One of my co-workers noticed that his bank was charged more than he signed for at that lunch. Not a lot - but wtf? Never again; steer clear - unless a long wait and minor fraud are your thing. Nobody's wings are good enough to put up with that bs.
(1)Kelsi M.
BEST SERVICE WE'VE EVER HAD. Period. The server, Dustin, was very knowledgeable and was able to give honest opinions on the wings to sway us into our best choices. Plus, he gave us his full attention, with constant check ins. The food was also amazing; from mozzarella sticks with extra melty cheese (since we've encountered plenty of places where the cheese was hardly melted) to an amazing selection of wings flavors (we got 5 different flavors and loved every one!). This location is definitely going to become one of our regular spots for date night.
(5)Danny N.
Horrible place go to the west valley location !!! Table are sticky !!! Waitress don't give you everything you need!! Don't even get a carrot dip!!! No napkins on site . Had to make them remake my bbq wings there where gross. I do not recommend no one to come here !!! Had the manager give me my refund .
(1)K M.
I visit this place whenever I have cravings for wings. Traditional, bone-in is what I always order. The taste exceptional and variety of sauces all taste good. This is the extent of my review. Service: Slow and almost nonexistent. Price vs. Value: As another reviewer stated, a $9 salad is way out of line. Wings are also priced at a premium compared to other places; one can pay more than $11 for a plate of 10 wings if ordered with usual condiments like carrots and celery sticks. If one adds either fries or onion rings + a soft drink, now the bill comes close to $20 per person. Orders are frequently wrong or items missing. As I stated, I only go there because I like the taste of their wings. I tune out all other elements.
(2)Bret F.
Extremely disappointed. Slow and way overpriced 10 wings and carrots came to $18. Will try somewhere else next time I'm in the mood for wings.
(1)James G.
My favorite BWW. Corporate owned, tons of TV's with every game you could want. Bartenders actually have a personality. Decent Happy Hour.
(5)Danielle S.
Three stars because the food was good. The waitress was horrible. The service sucked. The only nice person was Troy the guest services guy. I had to keep asking other servers for drinks and for the box and bill. there's plenty of better ones around.
(2)Shanna F.
Not impressed! Went to watch the steelers playoff game and while they have a lot of TVs they had the sound up so loud even during commercials which is really annoying. The wings were not that good either. They looked like they had been prepared by a kid. The sauce was gooped on and those with rub looked like they just poured the rub spices right on them and much too much. Lastly, when ordering draft beer our server didn't give us the option of a smaller size (pint versus 22oz). I had to ask if I could get a smaller size. A confirmation of the size at initial order would have been nice.
(2)Shyler S.
Usually go here for take out, I work down the street. Very clean, service is fast and courteous
(4)Nick B.
I watch a lot of football at sports bars because my team is not local. Most places have schedules and a specific set up of what teams will be showing on particular TVs. This place has no organization whatsoever. I'm surprised I go to Zipps one of their major local competitors and they can tell you exactly what TVs will have what games. This place can't tell their blank from a hole in the ground. They bill it on TV commercials as the place to be for sports. I disagree strongly. Food is great service is decent but don't come here for sports
(2)James A.
I was happy when this location opened cause I enjoy a lot of the other locations, although, this place definitely needs to work out those new restaurant kinks first before I will find myself visiting again. The food was good as usual, exactly what I expected from visiting the other locations. Good wings, wraps, sauces, etc. Prices are decent, great happy hour, etc. No complaints in any of those departments. Basically the food alone and the great atmosphere gives this place 3 stars. However, when it comes to the service, well, that is also why I am only giving this place three stars. The service is slow, everyone seems confused, and no one seems to be able to remember something more than 10 seconds. We sat outside cause it was a beautiful day weatherwise, everyone else seemed to agree cause the inside was fairly empty. There was plenty of staff, but it still took way too long to even be greeted with a drink order, then the drinks took a while on top of that. Once we ordered the food, it did come quickly, but one meal was missing it's side, and when we asked for extra ranch, that took about 15 more minutes to get. The missing side didn't even show up till everyone was done eating, which was also after reminding our waitress two more times about it. I will probably visit this place again, but not anytime soon. Just be warned, if you plan on going here, the service is not up to par yet with the other B-Dub locations in the valley.
(3)Scott L.
First time here and probably last. Service was poor, food was bad and it took forever on a Tuesday when the place was empty. It took 25 minutes for an order of 5 chicken wings - which is supposedly their signature item!!! What happens when they are actually busy? In a market that is saturated with sports bars, there are DEFINITELY better alternatives. Don't waste your time or money.
(1)Steve C.
Food was very good. Service was super slow. Very very slow.. I think they had to grow the food
(3)Hillary S.
I really don't see why the reviews on here are so low. I go to this particular BWW's at least once a week, if not more, because of the great service and food. Tonight They were packed but we got our food and drinks at a normal rate. But the greatest part was Brylee! She was the guest experience person tonight & she was on top of her shit. Some douche kabob kept yelling for the TV that multiple tables (mine included) to be switched to hockey, although we were watching football. So they change it to hockey, we get pissed and ask them to change it back. This douche is yelling at us, the bartenders & waitresses. But Brylee went around to each table and asked what we wanted to watch & what TVs it would be on. She was great & it was awesome the bdubs has someone like her come around to make sure everyone has their game on.
(5)Laurie R.
65 flat screens? Okay. Had a good experience here, though the lighting in the bar could be not too bright at times. I'm not a huge wings fan but the boneless wings are pretty tasty. Will I be back?? Um, yes. I have to watch the Sharks win somewhere when I'm in AZ.
(4)Tom J.
Although it's pretty much brand new, it seems to be going down hill a bit because of the constant staff changes. I try to get there every couple of weeks and there seems to be an entire different staff every time!
(3)Brad W.
Nothing to complain about at good ole BWW. This new location has a different layout with a wrap around bar which looks like a kitchen top counter. The bartenders on this weeknight were not very busy, so we got to chat and Jenn was very talkative and nice. They had $3.75 Coors biggies and soon enough 10pm reverse happy hour rolled around and they had $3.00 Bud Light biggies. I just wish they had a better happy hour menu or more choices or discounts on real food. I did try the chicken wrap, grilled, but should have had the pieces tossed in sauce, instead of spices, which I could not taste. Jenn did get me more spices though and the wrap with chips/salsa as a side hit the spot, but was just middle of the road in the wrap world. Huge big screen TV dead center too, so this place should do fine as usual. Better to go when less folks are there in my opinion.
(4)Meredith S.
honestly I always regret coming here because the service is terrible.. the servers are sloppy and forgetful( no matter who you get ) and you constantly have to ask for everything. It's too bad the food is really good.
(1)John E.
Short staffed so the service was good for the situation. Food was good, my only problem is they aren't showing the Arizona state game on the big screen. Can't believe the fan base here...leaving at the half
(3)Lance W.
One time - shame on you. Many times - even more shame on you... I know what I'm getting into with a "chain" sports bar - average food, overpriced and an average ambience... At best. The service is the one thing you can manage and BWW has the worst. Time and again - the staff react "shocked" that I'm not fully prepared to order from the 19 sauce combinations on the spot. Bottom line - BWW is "off the list" as its clear why they've been struggling on a corporate level, because they can't get their act together on a store level.
(1)WILLIAM N.
Typical BDubs, slow service, orders were wrong, food was cold, nobody cares attitude. You'd think it would be a good place for groups. I was wrong. Never again.
(1)Justin K.
Pretty rough first attempt here. No silverware. Mediocre service. Asked for water three times before we got it. Sure it will get better as it is a new place but pretty rough thus far.
(2)Melissa K.
The only thing going for this place is the amount of TVs they have. This is the 3rd time we've been here and it's terrible. The service is beyond awful. Our waitress had to be tracked down every time we needed something. She never cleared out table in a timely matter from dirty plates/cups. The table next to us had to go take their check and form of payment to her after tracking her down for the check to begin with. She wasn't the only waitress like that either. Rather go to Zipps. Won't be back.
(2)Kathi G.
The place opened about 2 months ago waited for to get the bugs out so I came here with husband and son the food was really good had wings , sliders , chicken strips and salad Placed order at 1225 took 20 mins. And the place wasn't even half full about 35 40 percent. Can you imagine if it was 75 % full cause of a game plan on a hour wait. Place is nice TVs every where so if you want to watch a game you can see it every where you sit.
(3)Joe O.
45 minutes in and I haven't gotten my wings. I can probably count all the customers here on my two hands. This is ridiculous.
(2)Kaleigh B.
I always get the Buffalitos and they never disappoint. My favorite are the Honey BBQ buffalitos, but I got the Caribbean Jerk this time and they were a good substitute with a bit more of a kick.
(5)Brooke H.
Went in around 11pm on a Saturday night and this place wasn't very busy. Our server only had one table (ours) and completely disappointed us. We ordered a couple of beers and took about 10-15 minutes to get them to our table. Then we ordered the snack size wings for me and the buffalo grilled cheese for my husband. When we got our food (which took longer than should have for only being about 5 tables in the entire restaurant) I noticed that I only had 4 wings in my basket when the menu specifically says "at least 5" for the snack size. So I asked the server politely about it, because I understand it's not always the servers fault. He responded saying "on really? Well the number changes every week."... Then why does your menu say "at least 5"? He then told me he would get me another one. As for my husbands food, it was cold right off the bat, and only had a few small pieces of chicken. Time went by and we finished eating what we had. Our server brought our bill and I never did receive that last wing. Pretty disappointing service for being his only table. I can only image what he's like with a full section. I wouldn't have minded if he had just told me that they were out of wings for the night (if that were the case) by laziness doesn't fly in my book. Ps. I gave this place 2 stars because it was the nicest bww I've been in so far. But that's not all you need to make a good restaurant. Hire some hard workers, Buffalo!
(2)Gwen B.
Love the food, BUT got here 45 min early to watch 1:25 steelers game and they had NO idea which TV it was on! Really?! Blue 32, Zipps, Cold Beer and Cheeseburgers always have the TV schedules done ahead of time!
(3)kate g.
this was the worst experience I've ever had at a place that calls themselves a bar!! we went in and tried to to order shots and they told us shots or drinks not both . and the food we ordered tasted like salt and grease!!!
(1)Richard D.
Poor service ask for water 3 times and never got it.they charge extra for ranch dressing 60 cents so be careful. had 3 different types of wings Ultra one in one basket and could not tell which was which. they need a lot more staff training , would not return for at least 6 months.
(2)Jeffrey S.
Having eaten at a Buffalo Wild Wings in Philadelphia, I just assumed that the quality would be the same here in Arizona. The food in Philly was pretty good for a sports themed restaurant. Unfortunately, it is not nearly as good here in Scottsdale. My wife and I decided to stop in and watch the World Cup and have lunch. The quality of the television picture was good the food not so much. We ordered the Ultimate Nachos with chicken and an order of fries. The server asked if we wanted the one pound or three pound basket of fries. I said one pound is more than enough. Again, you just can't assume things. The food came and the fries were in a small cardboard tray. If they were a pound, I am going to be the next King of England. Now on to the nachos. The chicken which there wasn't much of was small colorless tasteless pieces sparsely spread on top of the chips. The chips had some cheese on top and very little to none on the chips toward the bottom of the dish. There was no chili to be found. After a taste or two each we sent the nachos back. We asked for our check as we didn't feel like doing any further sampling of this location's menu. We came, we sampled, we won't be back.
(1)Tom R.
All good at bww!!! Great food great service fast and accurate! !! First trip here was not good but this time was great. Thank you! !!
(5)Aurora C.
Update: We decided to try this place out again and we're glad we did! Our server, Nick, was awesome. There was a small service goof but it was quickly taken care of the correct way. We have high hopes that they've worked out all the wrinkles and we'll be returning.
(4)Mike S.
Quality service, as good of wings/beer as anyone around and a great patio with extra shopping options.
(4)Rachelle D.
Love it already! Had to go on the grand opening as we'd been anxious for this BW's to open since we first saw the sign that it was coming! They were BUSY at 11AM and they didn't miss a single beat! Servers were friendly, smiling, attentive, and seemed genuinely excited to be there! The vibe is awesome there, the layout with the TV's and decorations were excellent. Every other restaurant in this building has closed within the first couple of years, however I'm betting with this Buffalo being here, they're in for the long haul! Keep up the excellent work, we look forward to coming back! :)
(5)Kevin S.
I will echo the other reviews that service is slow and painful here. We waited about 35-40 minutes for an order that would have taken 10 at any other Bdubs. The poor waiter was not even apologetic until we handed him payment. Food was as good as any other location, but the service made the meal barely worth it.
(2)S C.
First time at this location, got take out and everything food-wise was consistent with any other location I have been to, I was picking up take out. The number of televisions was pretty amazing - no empty wall space at all here. The set up is a lot different with no counter order area right at the entrance, instead they have a hostess stand. Still very sports bar-ish but with more of a restaurant look/feel.
(3)Charles R.
Beware the extra 60 cents charge for ranch dressing those wings. Not even on the menu. Staff was attentive and food and drink great!
(3)Dave N.
This is our first time at their new location. The restaurant had a great design with TONS of TVs. The food was great, and the service was as well. I tried the brat burger tonight and it's easily on my top 3 favorite burgers
(5)Christopher B.
We came here for lunch on a Thursday. The place wasn't very busy but service was so slow. it took nearly 45 minutes from when we arrived until we received our food. otherwise the service was pretty good. My drink was never empty and the staff punched our lunch cards extra and apologized for the wait. I got the boneless wings and they were just mediocre. My fries were a little cooler than I would have liked. Overall, it's not the worst place to go for lunch.
(2)Kristy X.
Been here several times now with the bf and we both love this place! As soon as we walk in, we are greeted and immediately seated. We usually sit in the bar area at one of the high tops since the boyfriend loves football and can watch the game AND act like he's paying attention to me lol We order drinks and place our orders within 5-10 minutes of sitting down. Never had a bad meal or experience here :)
(5)Diego S.
This is an audio visual extravaganza, one that will wow your senses. Over a gozillion flat-screens complimented by their piece de resistance; a fifty-foot* flat-screen at the head of the bar. The other thing I quickly noticed is how bright the lighting is, making a good pair of beer goggles nearly impossible to obtain. The wings are, well, wings. What separates BWW from other wing joints is their many sauce features. My personal favorite is the mango habanero. It's spicy alright, but the flavor. The flavor is if Venus herself wandered into a chile patch, gobbled down several scotch bonnets, then nursed you with her chile-infused milk. Holy shit are these things good. Hot, but good. Another little feature is their blazing wing challenge. This is where some guy comes out of the back dressed as famous oil well extinguisher 'Boots' Hansen, and just after serving your wings, sets off a major explosion in your mouth hoping to 'cap-off' your fire. They do give you a t-shirt for your trouble (and tears) so it's all good. Be forewarned! The next day is a motherfucker if you do take the challenge. I got pretty sick, but in fairness to BWW, I was never really sure if it was the blazing challenge, or, the fact that I spent the night passed-out in the Walmart parking lot huffing generator fumes from the Insane Clown Posse's tour bus. I never liked those guys. Did they ever have a hit single? And why on earth do they have a cool tour bus? *not really fifty, but it's major big
(4)