The service here was outstanding! I work as a server and have been a retail manager and property manager so I know good or bad service. I downloaded the yelp app just to comment on this location. I really appreciate genuine service, it really made my day. Thank you subway guys so much!
(5)
Jason C.
I recently had a miss-understanding and an unfortunate experience at this location. I went home and sent a note on the subway website. This location has an incredibly high rating and I understand why. I got a call from the franchise owner within 7 hours. It's apparent that this restaurant is committed to excellence and serves its community with dignity and honor. Thank you for the call, for what it's worth, it ment a lot and I felt compelled to share with the community.
(5)
Toni P.
I cannot wait to talk to Dave tomorrow-(given all the great reviews how he works so hard to keep his establishment quality driven and provide outstanding service) about the insulting, careless behavior of Amanda, and then by the end of this huge and escalated situation by his other employee whos name I do not know (which also involvded a US Postal worker-who was apparent friends with Amanda-coming to Amandas defense because he didn't like the way I was treating her- after I sat there waiting to order while she stirred chicken in the bottom of a bowl talking to this man about her trip to las vegas, that took her 4 hours and they made great time, and she spent the night, and she and the postal worker were so happy she had so much fun). the other young lady who i dont know her name was listening to my conversation with my business partner after the postal worker left and I finished my sandwich (because I was scared to leave after the postal employees angry behavior toward me) came out from behind the counter yelling at me about what she heard me saying to my business partner. I said to her, You were seriously listening to my conversation????? I don't know how employees that are customer service can act less then authentic and genuine in their care for each and every customer. This young lady was more interested in socializing with the postal worker than helping me- and her focus was getting done with me so she could talk to this man more while he was checking out. She had been putting her hands on the checkout counter and some other areas by the back wall, I asked her if she would get fresh gloves and rewash her hands before dressing my sandwich (this is such a serious issue for me because I almost died from bacteria from cross contamination at a restaurant). She took off her gloves and grabbed a fresh pair. I said, No throw those away because the sweat and bacteria from your last pair are on there and id like you to wash your hands. She washed her hands then got gloves. I told her thank you because... thats when she cut me off and said I don't have to wash my hands except when I touch money. I said Actually you do I have my health card also and work in food and beverage and the fact that I asked. She decided to get snippy, roll her eyes, tell me she just got her health card three weeks ago and knows. Then she pointed to a lady at the booth and said she is here from the health department, so I said lets go talk to her, she started to walk away, I was getting angry by this point and said-Where is your manager? Then she replied I am the Manager, I said then I want a districts phone number or the owners number. Next thing this postal worker (her friend) started yelling at me from his seat-I was so shocked-then he got up and angrily came marching toward me yelling at me defending her (good thing im a manager/trainer and a business owner or this would have been way out of control) (which ive already filed a formal complaint with the Postal Service). So Amanda is now disappeared, I asked the other two workers if she is the manager, who else could I talk to , then they said she is NOT the manager (so she was lying). Then the young man wouldn't give me anyones number and said I have to call the 800 number on the receipt he gave me. I said I am very upset and want to talk to someone now, then Amanda reappears and yells out "Why don't you just leave then". OMG , I think im still in shock that these people are not trained and act like this business is their personal playground. If I were this owner The two girls would be fired immediately. The girl Amanda said lets play lthe tape. I said make sure you keep a copy of that because were gonna need it. So Dave-please look at the tape and keep a copy handy and I will be in contact. This was so stressful for me today after a long day of training and is not something anyone should have had to deal with for a sandwich and to relax before going back to work (which I did not do because of al this stress). PS I go to Subway regularly, I spend my hard earned money there a lot. I have never had anyone treat me with less than good customer service and respect!!! UNTIL NOW!
(1)
Melissa B.
For a Subway this is as good as it gets! I have been taking advantage of ordering online and picking my food up and they make it just as if I was there. If I want extra I get it, if I want less then I get that too. When I go to pick up they have my food ready to go and the place is clean! The girls are friendly and I drive past 2 other Subways to get to this one but it's worth it!
(5)
Happy Party Dj D.
Great service . Fresh bread and friendly staff . I always get the turkey sub with all veggies except lettuce along with oil and red vinaigrette topped with little Parma cheese.
(5)
Rhino R.
Subway is Subway and you should have correct expectations when you go there. They offer a variety of what I consider healthy sandwiches compared to other fast food options. If you stick to the daily specials, you can get out of there for under $6 for a 6" sandwich, large drink and chips (or cookies). I like that I get to personally instruct every ingredient that goes on each sandwich. That way, they are always exactly what I want. If you stray from the daily special, the price edges up to where I would consider other options that have premium subs (Jersey Mikes, Jimmy Johns, etc). This is my go-to place for a fast, inexpensive but good workweek lunch. This is my favorite Subway. The owner, Dave, is there every day and the service and food quality reflect that. The employees here are extremely nice & friendly and most of the guys have worked there for many years and you can tell they have fun working there. The store is always very clean. This is in a busy center so expect the parking to be tight at peak times. Before I moved my office, I ate here at least 3 times a week and usually 4 times and had been going there since before the new center was built and they were in the corner suite of the tired office/retail complex that used to be on this site. Moving our office away from this Subway was a bad thing. Even now when I occasionally drop in there, it is like a reunion. I miss Dave's Subway. It is the best Subway.
(5)
Chris G.
Very clean and nice staff. Probably one of the best locations they have.
(5)
Scout S.
I love this Subway...the food is always super fresh, the place is spic and span...the employees are very pleasant and friendly. They help you with the door, drink lids...and even remember your orders if you are a regular. It's the best Subway around!
(5)
Chris M.
Subway is not a five star restaurant obviously, but this Subway is probably the best Subway anywhere. They've had the same staff forever, and they are very friendly, but in a real way, not the robotic Safeway friendly. It's always clean, the ingredients are always fresh, and even when it's slammed you get in and out quick.
(5)
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Address :4340 E Indian School Rd,Ste 21
Phoenix, AZ, 85018
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Has TV : No Waiter Service : No Drive-Thru : No Caters : Yes
Ashley D.
The service here was outstanding! I work as a server and have been a retail manager and property manager so I know good or bad service. I downloaded the yelp app just to comment on this location. I really appreciate genuine service, it really made my day. Thank you subway guys so much!
(5)Jason C.
I recently had a miss-understanding and an unfortunate experience at this location. I went home and sent a note on the subway website. This location has an incredibly high rating and I understand why. I got a call from the franchise owner within 7 hours. It's apparent that this restaurant is committed to excellence and serves its community with dignity and honor. Thank you for the call, for what it's worth, it ment a lot and I felt compelled to share with the community.
(5)Toni P.
I cannot wait to talk to Dave tomorrow-(given all the great reviews how he works so hard to keep his establishment quality driven and provide outstanding service) about the insulting, careless behavior of Amanda, and then by the end of this huge and escalated situation by his other employee whos name I do not know (which also involvded a US Postal worker-who was apparent friends with Amanda-coming to Amandas defense because he didn't like the way I was treating her- after I sat there waiting to order while she stirred chicken in the bottom of a bowl talking to this man about her trip to las vegas, that took her 4 hours and they made great time, and she spent the night, and she and the postal worker were so happy she had so much fun). the other young lady who i dont know her name was listening to my conversation with my business partner after the postal worker left and I finished my sandwich (because I was scared to leave after the postal employees angry behavior toward me) came out from behind the counter yelling at me about what she heard me saying to my business partner. I said to her, You were seriously listening to my conversation????? I don't know how employees that are customer service can act less then authentic and genuine in their care for each and every customer. This young lady was more interested in socializing with the postal worker than helping me- and her focus was getting done with me so she could talk to this man more while he was checking out. She had been putting her hands on the checkout counter and some other areas by the back wall, I asked her if she would get fresh gloves and rewash her hands before dressing my sandwich (this is such a serious issue for me because I almost died from bacteria from cross contamination at a restaurant). She took off her gloves and grabbed a fresh pair. I said, No throw those away because the sweat and bacteria from your last pair are on there and id like you to wash your hands. She washed her hands then got gloves. I told her thank you because... thats when she cut me off and said I don't have to wash my hands except when I touch money. I said Actually you do I have my health card also and work in food and beverage and the fact that I asked. She decided to get snippy, roll her eyes, tell me she just got her health card three weeks ago and knows. Then she pointed to a lady at the booth and said she is here from the health department, so I said lets go talk to her, she started to walk away, I was getting angry by this point and said-Where is your manager? Then she replied I am the Manager, I said then I want a districts phone number or the owners number. Next thing this postal worker (her friend) started yelling at me from his seat-I was so shocked-then he got up and angrily came marching toward me yelling at me defending her (good thing im a manager/trainer and a business owner or this would have been way out of control) (which ive already filed a formal complaint with the Postal Service). So Amanda is now disappeared, I asked the other two workers if she is the manager, who else could I talk to , then they said she is NOT the manager (so she was lying). Then the young man wouldn't give me anyones number and said I have to call the 800 number on the receipt he gave me. I said I am very upset and want to talk to someone now, then Amanda reappears and yells out "Why don't you just leave then". OMG , I think im still in shock that these people are not trained and act like this business is their personal playground. If I were this owner The two girls would be fired immediately. The girl Amanda said lets play lthe tape. I said make sure you keep a copy of that because were gonna need it. So Dave-please look at the tape and keep a copy handy and I will be in contact. This was so stressful for me today after a long day of training and is not something anyone should have had to deal with for a sandwich and to relax before going back to work (which I did not do because of al this stress). PS I go to Subway regularly, I spend my hard earned money there a lot. I have never had anyone treat me with less than good customer service and respect!!! UNTIL NOW!
(1)Melissa B.
For a Subway this is as good as it gets! I have been taking advantage of ordering online and picking my food up and they make it just as if I was there. If I want extra I get it, if I want less then I get that too. When I go to pick up they have my food ready to go and the place is clean! The girls are friendly and I drive past 2 other Subways to get to this one but it's worth it!
(5)Happy Party Dj D.
Great service . Fresh bread and friendly staff . I always get the turkey sub with all veggies except lettuce along with oil and red vinaigrette topped with little Parma cheese.
(5)Rhino R.
Subway is Subway and you should have correct expectations when you go there. They offer a variety of what I consider healthy sandwiches compared to other fast food options. If you stick to the daily specials, you can get out of there for under $6 for a 6" sandwich, large drink and chips (or cookies). I like that I get to personally instruct every ingredient that goes on each sandwich. That way, they are always exactly what I want. If you stray from the daily special, the price edges up to where I would consider other options that have premium subs (Jersey Mikes, Jimmy Johns, etc). This is my go-to place for a fast, inexpensive but good workweek lunch. This is my favorite Subway. The owner, Dave, is there every day and the service and food quality reflect that. The employees here are extremely nice & friendly and most of the guys have worked there for many years and you can tell they have fun working there. The store is always very clean. This is in a busy center so expect the parking to be tight at peak times. Before I moved my office, I ate here at least 3 times a week and usually 4 times and had been going there since before the new center was built and they were in the corner suite of the tired office/retail complex that used to be on this site. Moving our office away from this Subway was a bad thing. Even now when I occasionally drop in there, it is like a reunion. I miss Dave's Subway. It is the best Subway.
(5)Chris G.
Very clean and nice staff. Probably one of the best locations they have.
(5)Scout S.
I love this Subway...the food is always super fresh, the place is spic and span...the employees are very pleasant and friendly. They help you with the door, drink lids...and even remember your orders if you are a regular. It's the best Subway around!
(5)Chris M.
Subway is not a five star restaurant obviously, but this Subway is probably the best Subway anywhere. They've had the same staff forever, and they are very friendly, but in a real way, not the robotic Safeway friendly. It's always clean, the ingredients are always fresh, and even when it's slammed you get in and out quick.
(5)