Over 10 years I've patronized Spoonz or its predecessor Silver Spoon Cafe. Gary and Denise do a nice job of delivering great food at a reasonable price. The iced coffee is the best around. A much better alternative for morning coffee and a bagel, or scone or pastry than Starbucks. The staff is very knowledgeable in making coffee drinks. The coffee is the highest quality. Much care is taken in hiring and training the very friendly and responsive staff. You can't go wrong here. Gary and Denise have put their all into this business and it shows. Oh and their cupcakes and seasonal treats are da bomb. Best way to cheer myself up when I'm having a bad day or for gifting to coworkers and friends. It's apparent that the bakery case is filled with homemade treats.
(5)
Mike H.
Been here three times now, enough to get a feel for the place's food. I've had the Tuscani Panini, Scottsdale Panini, sweet potato fries, and raspberry Italian soda. First visit with the Tuscani, I did not enjoy the bread...had an aftertaste. Everything inside was fresh, and the flavors came together nicely - Honey baked ham, Genoa salami, provolone, tomato, basil pesto. Also had the Italian soda that time, friggin delicious. Went back the second time just for another Italian soda. Today was the third visit and a Scottdale Panini - Grilled chicken, bacon, swiss, avocado, dijonnaise served on focaccia. Perfect. Everything about it was on point. Fresh, well put together, nicely pressed, and all the flavors were a team. I see some people really like the customer service. I have not experienced anything out of the ordinary. The place is small, and seating is awkward. Unless you squeeze into a corner, you're sitting right where everyone is standing around in line. Prices are decent. Downtown. A co-worker gets the cobb salad often and it is quite huge...not something I'd finish in one sitting. Paninis are decent size, although i usually finish both halves. Take a look at their online menu and find something you like, or make your own salad, panini, sandwich or wrap. Recommended.
(4)
Nick D.
I was very excited to try Spoonz but unfortunately I did not enjoy the food I ate. I ordered the half sandwich and cup of soup, and was disappointed with both. I ordered a Blt sandwich and the lettuce, and bacon were really soggy. I wasn't sure what type of soup I had, but the main ingredients were beans and ham. The soup was decent but the beans seemed a little uncooked. I'll give them the benefit of the doubt and try them again, but my first experience here left me dissatisfied. Edit: I will admit I love the customer service at this cafe, after my first review, someone from Spoonz reached out to me and thanked me for my feedback and apologized which meant a lot to me. I am glad I went and tried their food again, this time I had their ham and cheese bagel sandwich which was great. The staff is also super helpful and gave great recommendations on what to select off the menu. I recommend giving this cafe a try!
(4)
Phillip R.
Randomly came across SpoonZ Cafe was i wandered through downtown Phoenix during my lunch break. Had a craving for a salad when I noticed this place. The selection was pretty diverse so it definitely sparked my interest. The prices ranged from around 6 -12 bucks for a wide variety of salads. I ordered the sicilian w/ chicken which was around 9 bucks. When the salad was ready I gasped. It was huge, maybe the biggest salad I had ever seen. After a few bites, I was hooked. Great flavor, lots of chicken and veggies along with a tasty vinaigrette dressing. I couldn't even get through half before feeling like I was going to explode. Check this place out, good salads and you get a ton!
(4)
Vanessa A.
I've been here twice and each time the food was really good! They had some really good iced and blended coffees and its quite cozy. I definitely recommend coming here if you want a breakfast or brunch sandwich
(4)
Brittanie M.
Over-priced, mediocre sandwiches and boring coffee. They wouldn't make breakfast after 10 even though they cook it fresh. Is it against some kind of regulation to grab an egg out of the fridge? If you love this place you haven't really been around. There are much better choices within walking distance.
(2)
Shannon M.
I got to new employee training super early today. I asked for a coffee recommendation. I was told this place has the Best Coffee close by. I would say absolutely. The staff was friendly. Even met a couple regulars. I did try to gift him my coffee for the punch card but sadly they couldn't. I will certainly get coffee there again if I am at that facility again.
(5)
Meryl W.
I love SPOONZ. I go there several times per week and always get the same personally crafted tuna salad. The prices are reasonable. The sweets in the display are beautifully made right there on site by a pastry chef who trained in Europe. The food is fresh, fast and tasty. The service is no nonsense which I like. Give SPOONZ a chance if you're ever downtown.
(5)
Dolores G.
I would give this place at least 3.5 stars but they are a sold 3, not convinced they are ready for me to round up to a 4 just yet. As I leave my office for my typically late (130-2p) lunch, I decided I was craving a sandwich, after seeing the latest @sammich_es post on twitter. Knowing I would be hard pressed to get a true "sammich"around here I began my journey. I had promised to give the Gyro at Coney Island another shot (they offer a $7.55 meal deal, hard to beat). But I had also seen that this place [Spoonz] had opened up relatively recently and I am always one to try something new and spread my "wealth" around. They have a few tables outside, which is nice because for the most part this section of the street is shaded during the heat of the day. I walked inside and positioned myself to the right side of the counter to see what they offered. Their menu is simple but with a good variety, coffee drinks, teas, sandwiches, soupsand salads. You can order one of their sandwich or salad creations or design your own from a list of options. They also had a thick quiche in the fridge case and some yummy looking pastries. Finally deciding on the Country ham panini with ginger mango chutney, tomato and swiss on multi grain bread, $6.95 plus tax, no chips...are they extra? I grabbed a seat in the colorful, relatively small diner and waited. It didn't take long. I picked up my sandwich. It was toasted, and generously filled with ham and the mango chutney was just right and complemented the ham quite well. I don't recall tomato and the cheese was one thin slice relative to the amount of ham. But hey I guess I don't really need much more cheese than that anyway. The service was no frills, no hello's upon entry, no "Dolores your order's ready.", even though they took my name, but they did say Thank you as I grabbed a menu and left, that counts.
(3)
Jeffrey B.
Quick and Delicious. First-timer. Tried the Caprese Panini and loved it. Easy location for those working downtown. Good food, great prices.
(4)
Ric B.
My first time here. Only gave it 4 stars for that reason. I liked what I had, clean and nice in the heart of downtown Phoenix. Not pretentious, just good food at reasonable prices. Can't wait to try a panini next time.
(4)
Teresa F.
I'm sure I will be losing my Duchess status of Spoonz soon. I have been going less and less over the last couple months, and they are housed on the lobby level of my building. The service has been just ok since Vita left. The owner (female) is really unpleasant and doesn't seem to be happy about being there. The Scottsdale panini is decent, although the quality of the chicken seems a little lowered recently. The owner (male) once told my coworker and I that they cook the meat offsite and simply heat it back up at Spoonz. Something about not having a proper oven/grill? An ex employee of Spoonz was an incredible pastry chef and made amazing desserts. Not sure how the treats are now, as I'm skeptical there's a bunch of "boxed" desserts. For coffee, I'd rather walk a few hundred yards more for Starbucks. Wow, this review really is quite negative. Spoonz is good when you're in a pinch downtown. I doubt people are going too far out of their way to come here.
(2)
Scott P.
Grilled salmon (Atlantica) wrap - good taste high protein without being heavy. Well done.
(4)
Molly I.
I can not begin to express how much I LOVE Spoonz Cafe. I am greeted every time I enter the shop and have only received great customer service. Where the gold is, is the soups. It changes daily and they're amazing. I have tried about 10 different soups and not one has been a miss. The coffee is average but where it lacks, the pastries and treats make it up. The online ordering is convenient and your food is waiting when you arrive to pick it up.
(5)
Kelly M.
I came to Spoonz with some classmates and without expectations. However, I was very disappointed. The atmosphere, service and prices were mediocre. I can live with mediocre, but I cannot live with disgusting over-priced food... which is exactly what Spoonz is. If you want to spend your good money on terrible food then I highly recommend Spoonz, however I do not plan on returning.
(1)
Alvin D.
4/5 dangerous sweets. oh my. sugar. bars. yum. i'm glad i can only get this when i'm in town for business, otherwise i'd have to get pants in new sizes.
(4)
Amber A.
Their dark roast coffee and a biscotti are the perfect combo. I don't know if their biscotti is especially good or if I have just never appreciated it before. Either way it is not to miss.
(5)
Audrey E.
Yummy Scottsdale panini: chicken, pesto, bacon, avocado, and provolone. The mint iced tea sounded a lot better than it really tasted. A bit pricey for what it really should be. Just got the chicken caesar salad from the "build your own" which is suuper yummy too! The food has not disappointed although again a bit pricey... $9 for a salad.
(4)
Adam E.
Average cofee. Local vendor for cofee, no doubt; but they don't know how to make a good cup of joe. Sandwich was average. About the only thing that was good was the pastery I ordered. I was not impresseed and would return eventually for another pastery if I hadn't herd who I awesume is the owner speaking to her employees. She was beyond rude and hurtful to them. I will not return to this place All because of that aweful lady owner.
(1)
Janet A.
They have amazing cookies!! I also am a huge fan of their bagel sandwiches. I would recommend this cafe!
(4)
Jen B.
Want Fresh, Fast, and Friendly? Hmm, this is not the place! I have tried several menu items, like others, wanting to find something good here since I work so close but nothing has hit the mark. The coffee is just okay, but for the same price as Starbucks, no, would rather wait in a Starbucks line. The salads are big but didn't taste fresh and the desserts, well, I went in today to order one and told the owner I could not decide. After literally 20 seconds she turned and walked away. There was no one else in the place....AWKWARD! Ok, so I just walked out. Even the baristas at Starbucks will give a recommendation or talk to you no matter how crowded but just thought that was so rude so I was outta there!
(1)
J L.
This was okay. I ordered a salad and it was fresh and tasty, so not much to complain about I guess, but it was nothing exceptional and a bit pricey. Their menu was not very extensive.
(3)
Jamie J.
I was surprised to see the old Silver Spoon crew (previously inside the Hotel San Carlos) pop up in a new location. The building signage is easy to miss but I was happy to see they provide a small space for outdoor dining. The space is small so I think they'd struggle with a crowd given that the line in waiting is already wrapping through the tables in the dining area. It is very clean with new deco and cute menus overhead. The front-line assembly sandwich makers wear black chef's coats making them appear very professional. You order then they call your name when the order is ready. Service was speedy. $6.50-$7 for a lunch time sandwich is a little steep given the average quality of the products. Meat, cheese and bread were fresh but mediocre quality at best. I had turkey with provolone on rye. The tomato & lettuce were weak so I scraped them off. The major downfall was they smeared my sandwich w mayo when I ordered mustard. I'm sure this happened bc the gal taking my order was too busy trying to help her co-worker pronounce another customer's name. I wonder if there's a better method than "yelling names". On the bright side, the menu offers some smart recipes including portobello mushrooms filled with sausage, spinach and more. Some of my old favorites from Silver Spoon were carried over. They have bottled drink options including sparkling water & a case full of cookies and cupcakes so it may be worth another visit.
(3)
Shannon H.
Kind of hard to find. Definitely not much seating. But the food is amazing! That's what matters most, right? The service when I was there was really good too. This is a great place to eat!
(3)
Michal R.
Only out of complete frustration and numerous attempts to give these guys a chance, I finally give in and tell the sad facts... I work in the same building as spoonz. I liked the Silver Spoon and looked forward to a "local" establishment opening in the building. I waited for what seemed like an eternity for the doors to open; for months (and months and months) past the Opening November 2010 sign, doors finally opened. I think it was Spring 2011. I was excited to visit. First visit was coffee. "Hand crafted coffee drinks" they advertise. I ordered a vanilla latte. The quiche in the case looked amazing, odered it as well. Went back upstairs to my office ready to enjoy. Alas, no. The latte was watery and gross. Tossed it. The quiche wasn't warmed (re-heated) through and was a total let-down in taste, tossed it. I gave them some time to get settled - they were new! They deserve a chance to get their groove. I went back, another latte and a bagel breakfast sandwich. The bagel sandwich was bad. The latte had since improved but still wasn't good. I called and complianed this time. I WANT YOU GUYS TO BE AWESOME!! you are convenient and local. I love that. The worker came and dug my sandwich out of the trash after that call, I guess they wanted to see for themselves what I was dissatisfied with. She apologized and promised to make it up to me. The owner/manager contacted me later. She was great. Again, I want this place to succeed!! Under her "encouragement", I gave them a couple more chances. The food got better, the service was decent. But the food still wasn't GOOD, just OK. They need to learn to not boil their chicken to death and properly cut it so you aren't tearing tough boiled chicken flesh with your teeth when trying to enjoy the Scottsdale (all other factors of that sandwich work!!); the coffee is still "just OK". The sweet potato fries are excellent! Although I went today to get the fries and ordered a tuna melt (first try, won't get that again. Ciabatta is too tough on a panini press!) When they handed me the bag, I specifically asked, "is the chipolte mayo in there for the fries?" Yes, they assured me. Take the bag back to my office and excitedly dive in to the bag - NO MAYO!!! I went back downstairs, frustrated, got mayo. I might have had smoke coming out of my ears. Sorry. To Spoonz Cafe: I keep giving you chances!!! I want you to be awesome. I am glad other yelpers have found you satisfying but you could be so much better - you were so much better in your other location!!! I write this in the hopes you improve your quality control. Make a consistent latte!!! For what you charge for sandwiches improve the the ingredients!! you have great ideas and a great spot but consistency and quality lacks. And good luck to others who decide to give this place a try.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Maria S.
Over 10 years I've patronized Spoonz or its predecessor Silver Spoon Cafe. Gary and Denise do a nice job of delivering great food at a reasonable price. The iced coffee is the best around. A much better alternative for morning coffee and a bagel, or scone or pastry than Starbucks. The staff is very knowledgeable in making coffee drinks. The coffee is the highest quality. Much care is taken in hiring and training the very friendly and responsive staff. You can't go wrong here. Gary and Denise have put their all into this business and it shows. Oh and their cupcakes and seasonal treats are da bomb. Best way to cheer myself up when I'm having a bad day or for gifting to coworkers and friends. It's apparent that the bakery case is filled with homemade treats.
(5)Mike H.
Been here three times now, enough to get a feel for the place's food. I've had the Tuscani Panini, Scottsdale Panini, sweet potato fries, and raspberry Italian soda. First visit with the Tuscani, I did not enjoy the bread...had an aftertaste. Everything inside was fresh, and the flavors came together nicely - Honey baked ham, Genoa salami, provolone, tomato, basil pesto. Also had the Italian soda that time, friggin delicious. Went back the second time just for another Italian soda. Today was the third visit and a Scottdale Panini - Grilled chicken, bacon, swiss, avocado, dijonnaise served on focaccia. Perfect. Everything about it was on point. Fresh, well put together, nicely pressed, and all the flavors were a team. I see some people really like the customer service. I have not experienced anything out of the ordinary. The place is small, and seating is awkward. Unless you squeeze into a corner, you're sitting right where everyone is standing around in line. Prices are decent. Downtown. A co-worker gets the cobb salad often and it is quite huge...not something I'd finish in one sitting. Paninis are decent size, although i usually finish both halves. Take a look at their online menu and find something you like, or make your own salad, panini, sandwich or wrap. Recommended.
(4)Nick D.
I was very excited to try Spoonz but unfortunately I did not enjoy the food I ate. I ordered the half sandwich and cup of soup, and was disappointed with both. I ordered a Blt sandwich and the lettuce, and bacon were really soggy. I wasn't sure what type of soup I had, but the main ingredients were beans and ham. The soup was decent but the beans seemed a little uncooked. I'll give them the benefit of the doubt and try them again, but my first experience here left me dissatisfied. Edit: I will admit I love the customer service at this cafe, after my first review, someone from Spoonz reached out to me and thanked me for my feedback and apologized which meant a lot to me. I am glad I went and tried their food again, this time I had their ham and cheese bagel sandwich which was great. The staff is also super helpful and gave great recommendations on what to select off the menu. I recommend giving this cafe a try!
(4)Phillip R.
Randomly came across SpoonZ Cafe was i wandered through downtown Phoenix during my lunch break. Had a craving for a salad when I noticed this place. The selection was pretty diverse so it definitely sparked my interest. The prices ranged from around 6 -12 bucks for a wide variety of salads. I ordered the sicilian w/ chicken which was around 9 bucks. When the salad was ready I gasped. It was huge, maybe the biggest salad I had ever seen. After a few bites, I was hooked. Great flavor, lots of chicken and veggies along with a tasty vinaigrette dressing. I couldn't even get through half before feeling like I was going to explode. Check this place out, good salads and you get a ton!
(4)Vanessa A.
I've been here twice and each time the food was really good! They had some really good iced and blended coffees and its quite cozy. I definitely recommend coming here if you want a breakfast or brunch sandwich
(4)Brittanie M.
Over-priced, mediocre sandwiches and boring coffee. They wouldn't make breakfast after 10 even though they cook it fresh. Is it against some kind of regulation to grab an egg out of the fridge? If you love this place you haven't really been around. There are much better choices within walking distance.
(2)Shannon M.
I got to new employee training super early today. I asked for a coffee recommendation. I was told this place has the Best Coffee close by. I would say absolutely. The staff was friendly. Even met a couple regulars. I did try to gift him my coffee for the punch card but sadly they couldn't. I will certainly get coffee there again if I am at that facility again.
(5)Meryl W.
I love SPOONZ. I go there several times per week and always get the same personally crafted tuna salad. The prices are reasonable. The sweets in the display are beautifully made right there on site by a pastry chef who trained in Europe. The food is fresh, fast and tasty. The service is no nonsense which I like. Give SPOONZ a chance if you're ever downtown.
(5)Dolores G.
I would give this place at least 3.5 stars but they are a sold 3, not convinced they are ready for me to round up to a 4 just yet. As I leave my office for my typically late (130-2p) lunch, I decided I was craving a sandwich, after seeing the latest @sammich_es post on twitter. Knowing I would be hard pressed to get a true "sammich"around here I began my journey. I had promised to give the Gyro at Coney Island another shot (they offer a $7.55 meal deal, hard to beat). But I had also seen that this place [Spoonz] had opened up relatively recently and I am always one to try something new and spread my "wealth" around. They have a few tables outside, which is nice because for the most part this section of the street is shaded during the heat of the day. I walked inside and positioned myself to the right side of the counter to see what they offered. Their menu is simple but with a good variety, coffee drinks, teas, sandwiches, soupsand salads. You can order one of their sandwich or salad creations or design your own from a list of options. They also had a thick quiche in the fridge case and some yummy looking pastries. Finally deciding on the Country ham panini with ginger mango chutney, tomato and swiss on multi grain bread, $6.95 plus tax, no chips...are they extra? I grabbed a seat in the colorful, relatively small diner and waited. It didn't take long. I picked up my sandwich. It was toasted, and generously filled with ham and the mango chutney was just right and complemented the ham quite well. I don't recall tomato and the cheese was one thin slice relative to the amount of ham. But hey I guess I don't really need much more cheese than that anyway. The service was no frills, no hello's upon entry, no "Dolores your order's ready.", even though they took my name, but they did say Thank you as I grabbed a menu and left, that counts.
(3)Jeffrey B.
Quick and Delicious. First-timer. Tried the Caprese Panini and loved it. Easy location for those working downtown. Good food, great prices.
(4)Ric B.
My first time here. Only gave it 4 stars for that reason. I liked what I had, clean and nice in the heart of downtown Phoenix. Not pretentious, just good food at reasonable prices. Can't wait to try a panini next time.
(4)Teresa F.
I'm sure I will be losing my Duchess status of Spoonz soon. I have been going less and less over the last couple months, and they are housed on the lobby level of my building. The service has been just ok since Vita left. The owner (female) is really unpleasant and doesn't seem to be happy about being there. The Scottsdale panini is decent, although the quality of the chicken seems a little lowered recently. The owner (male) once told my coworker and I that they cook the meat offsite and simply heat it back up at Spoonz. Something about not having a proper oven/grill? An ex employee of Spoonz was an incredible pastry chef and made amazing desserts. Not sure how the treats are now, as I'm skeptical there's a bunch of "boxed" desserts. For coffee, I'd rather walk a few hundred yards more for Starbucks. Wow, this review really is quite negative. Spoonz is good when you're in a pinch downtown. I doubt people are going too far out of their way to come here.
(2)Scott P.
Grilled salmon (Atlantica) wrap - good taste high protein without being heavy. Well done.
(4)Molly I.
I can not begin to express how much I LOVE Spoonz Cafe. I am greeted every time I enter the shop and have only received great customer service. Where the gold is, is the soups. It changes daily and they're amazing. I have tried about 10 different soups and not one has been a miss. The coffee is average but where it lacks, the pastries and treats make it up. The online ordering is convenient and your food is waiting when you arrive to pick it up.
(5)Kelly M.
I came to Spoonz with some classmates and without expectations. However, I was very disappointed. The atmosphere, service and prices were mediocre. I can live with mediocre, but I cannot live with disgusting over-priced food... which is exactly what Spoonz is. If you want to spend your good money on terrible food then I highly recommend Spoonz, however I do not plan on returning.
(1)Alvin D.
4/5 dangerous sweets. oh my. sugar. bars. yum. i'm glad i can only get this when i'm in town for business, otherwise i'd have to get pants in new sizes.
(4)Amber A.
Their dark roast coffee and a biscotti are the perfect combo. I don't know if their biscotti is especially good or if I have just never appreciated it before. Either way it is not to miss.
(5)Audrey E.
Yummy Scottsdale panini: chicken, pesto, bacon, avocado, and provolone. The mint iced tea sounded a lot better than it really tasted. A bit pricey for what it really should be. Just got the chicken caesar salad from the "build your own" which is suuper yummy too! The food has not disappointed although again a bit pricey... $9 for a salad.
(4)Adam E.
Average cofee. Local vendor for cofee, no doubt; but they don't know how to make a good cup of joe. Sandwich was average. About the only thing that was good was the pastery I ordered. I was not impresseed and would return eventually for another pastery if I hadn't herd who I awesume is the owner speaking to her employees. She was beyond rude and hurtful to them. I will not return to this place All because of that aweful lady owner.
(1)Janet A.
They have amazing cookies!! I also am a huge fan of their bagel sandwiches. I would recommend this cafe!
(4)Jen B.
Want Fresh, Fast, and Friendly? Hmm, this is not the place! I have tried several menu items, like others, wanting to find something good here since I work so close but nothing has hit the mark. The coffee is just okay, but for the same price as Starbucks, no, would rather wait in a Starbucks line. The salads are big but didn't taste fresh and the desserts, well, I went in today to order one and told the owner I could not decide. After literally 20 seconds she turned and walked away. There was no one else in the place....AWKWARD! Ok, so I just walked out. Even the baristas at Starbucks will give a recommendation or talk to you no matter how crowded but just thought that was so rude so I was outta there!
(1)J L.
This was okay. I ordered a salad and it was fresh and tasty, so not much to complain about I guess, but it was nothing exceptional and a bit pricey. Their menu was not very extensive.
(3)Jamie J.
I was surprised to see the old Silver Spoon crew (previously inside the Hotel San Carlos) pop up in a new location. The building signage is easy to miss but I was happy to see they provide a small space for outdoor dining. The space is small so I think they'd struggle with a crowd given that the line in waiting is already wrapping through the tables in the dining area. It is very clean with new deco and cute menus overhead. The front-line assembly sandwich makers wear black chef's coats making them appear very professional. You order then they call your name when the order is ready. Service was speedy. $6.50-$7 for a lunch time sandwich is a little steep given the average quality of the products. Meat, cheese and bread were fresh but mediocre quality at best. I had turkey with provolone on rye. The tomato & lettuce were weak so I scraped them off. The major downfall was they smeared my sandwich w mayo when I ordered mustard. I'm sure this happened bc the gal taking my order was too busy trying to help her co-worker pronounce another customer's name. I wonder if there's a better method than "yelling names". On the bright side, the menu offers some smart recipes including portobello mushrooms filled with sausage, spinach and more. Some of my old favorites from Silver Spoon were carried over. They have bottled drink options including sparkling water & a case full of cookies and cupcakes so it may be worth another visit.
(3)Shannon H.
Kind of hard to find. Definitely not much seating. But the food is amazing! That's what matters most, right? The service when I was there was really good too. This is a great place to eat!
(3)Michal R.
Only out of complete frustration and numerous attempts to give these guys a chance, I finally give in and tell the sad facts... I work in the same building as spoonz. I liked the Silver Spoon and looked forward to a "local" establishment opening in the building. I waited for what seemed like an eternity for the doors to open; for months (and months and months) past the Opening November 2010 sign, doors finally opened. I think it was Spring 2011. I was excited to visit. First visit was coffee. "Hand crafted coffee drinks" they advertise. I ordered a vanilla latte. The quiche in the case looked amazing, odered it as well. Went back upstairs to my office ready to enjoy. Alas, no. The latte was watery and gross. Tossed it. The quiche wasn't warmed (re-heated) through and was a total let-down in taste, tossed it. I gave them some time to get settled - they were new! They deserve a chance to get their groove. I went back, another latte and a bagel breakfast sandwich. The bagel sandwich was bad. The latte had since improved but still wasn't good. I called and complianed this time. I WANT YOU GUYS TO BE AWESOME!! you are convenient and local. I love that. The worker came and dug my sandwich out of the trash after that call, I guess they wanted to see for themselves what I was dissatisfied with. She apologized and promised to make it up to me. The owner/manager contacted me later. She was great. Again, I want this place to succeed!! Under her "encouragement", I gave them a couple more chances. The food got better, the service was decent. But the food still wasn't GOOD, just OK. They need to learn to not boil their chicken to death and properly cut it so you aren't tearing tough boiled chicken flesh with your teeth when trying to enjoy the Scottsdale (all other factors of that sandwich work!!); the coffee is still "just OK". The sweet potato fries are excellent! Although I went today to get the fries and ordered a tuna melt (first try, won't get that again. Ciabatta is too tough on a panini press!) When they handed me the bag, I specifically asked, "is the chipolte mayo in there for the fries?" Yes, they assured me. Take the bag back to my office and excitedly dive in to the bag - NO MAYO!!! I went back downstairs, frustrated, got mayo. I might have had smoke coming out of my ears. Sorry. To Spoonz Cafe: I keep giving you chances!!! I want you to be awesome. I am glad other yelpers have found you satisfying but you could be so much better - you were so much better in your other location!!! I write this in the hopes you improve your quality control. Make a consistent latte!!! For what you charge for sandwiches improve the the ingredients!! you have great ideas and a great spot but consistency and quality lacks. And good luck to others who decide to give this place a try.
(1)