Great experience with the new menu. The salads were fresh and crispy. The shrimp tacos were awesome. Kendra was our server and she gets 5 star's for her excellent and cheerful service. Thank you and see you next time. :-)
(5)
Tonya M.
I hate hate hate seafood. I can't stand the taste or the smell. So I have been fighting my boyfriend for years about coming here. I finally gave in and holy cow I was impressed. It didn't smell horrible at all (it did the one other time I came many moons ago). I ordered the chicken with a portabella wine sauce, mashed potatoes and green beans. HOLY GOODNESS IT'S AMAZING!!! My biggest complaint is they had NO Italian or Balsamic Vinaigrette dressings. Blueberry or Raspberry isn't a realistic trade off. I will be back for sure.
(4)
Tony K.
Took my daughter for her birthday . The restaurant was only 50 filled but we still had to wait 35 minutes. Service was average . We o had endless shrimp however reorders were taking 20 minutes which was annoying . The chicken Alfredo with linguine was excellent , the chicken was extremely moist. All in all we were pleased with the food not the wait time our waitress did try to stop by frequently
(4)
Yvette N.
We came here for a dear friends birthday and the services was HORRIBLE, it was slow and the waiter James was rude. He took his sweet time taking our orders, getting drinks, and bringing our food and it was like once we started eating he came with to-go box and tried to put our food in to the container well mid eat, didn't even ask if we was finished. And its not the first time that service was bad there.
(1)
Briana T.
I absolutely love Red Lobster with a passion. But, even better, our server was AMAZING! Her name was Beckie and make sure you sit at one of her tables. I gave her a 20% tip, and wish i could've given more. You won't regret it!!! =)
(5)
Amy B.
So, my neighbor invited me out to dinner at the last minute and suggested we go here. I haven't been to a Red Lobster in ages, and wasn't sure what to expect. Yes, I've seen the commercials, but the last time I think I actually set foot in one was around the summer of 1997. Anyways, we came here and I have to say, I actually had a really good time. The place was pretty busy, with lots of families and couples dining here having a good time. We started out with the hot spinach, artichoke dip that had some seafood in it. That was pretty good, but was super duper hot! Dam near burned my mouth! lol. For dinner I went with a trio plate, that came with a lobster tail, some barbequed shrimp on a stick and some shrimp in a lemon butter sauce. Surprisingly it was all really tasty!! the rice was a little under cooked for me, but it was okay and I only took a few bites. The salad was good and they also had some great biscuits before we had our meal that I liked as well. I also treated myself to a margarita and I liked it. It didn't seem to have a lot of booze in it, and kind of tasted a bit weak in my opinion. more booze in the drinks please!!! What really made my night was the service we got. I loved our server! She was awesome! I can't remember her name, but she was so good, that she would make me want to come back because she really paid attention to us. My neighbor forgot his phone and we were standing outside the truck talking and she even walked it out to us! Thank you Red Lobster for leaving a good impression on me. I didn't think I would have had such a good time here. Maybe I should come here more often....
(5)
Oliver H.
Absolutely terrible service from our waitress. Waited 25 minutes just for bread. And I can assure you it was not busy at all. Me and my family went in at 10 pm, ordered and everything and wasn't given bread till 10:25 and our food barely came at 10:45. Very disappointed because I usually have a great experience but this time, not so much.
(1)
Connie L.
CHEDDER BAY BISCUITS. I seriously come here mainly for the CBBs. Always delicious, and you can get an unlimited free supply of them. Just for one, it's 150 calories, but hey, 3 grams of protein! The main entrees are good, too, because they are smothered in butter. If you are super health conscious, this place will make you break any and all your diets. I had their choose your two item dinner and got their new items - something fried shrimp and lobster pot pie with CBB shell. The shrimp was good, but of course, uber oily. The pot pie was tasty, but I was slightly disappointed that the CBB shell was only the top layer. I was hoping the whole pie would be CBB with the filling inside. Instead it was more like a soup with CBB layer on top. I also tried my boyfriends Mahi fish and shrimp dish, which was good. Noteably, the side dish steamed broccoli juiced out butter when you bit into it. As for the establishment itself, it's how all Red Lobsters look - kinda dim. This location was clean and the staff friendly.
(4)
Renee K.
I went to Red Lobster today with my family the service was horrible. Terrance the waiter was rude to my 12 year old son. My appetizer was cold, half of the bowl of muscles were closed. We will not be returning to this location ,10220 North 28th Dr Phoenix.
(1)
Marcia W.
there were some perks to coming here and there was 1 particular slight let down i'm still unsure about at this point... i came here solo wanting to spend the rest of a $100 longhorn steakhouse/darden's gift card. i LOVE lobster but haven't had it in awhile and always wanted to try red lobster. well, the opportunity came up so i snatched it up lol. i got there and it was a 20? min wait, no biggy, and the hostess was pretty nice overall.. i stood by the lobster tank a bit b4 a free spot at one of the benches finally happened. i finally got seated at a table, typically i prefer a booth but hadn't asked for it so i accept that i got a table lol, and i figure other parties would want the booths, i wasn't being particularly picky at this moment lol. anyway, my waitress was really nice and patient considering i took a lil while trying to choose what to get, and also when i asked for a suggestion, she happily gave it and she was right about it :). i had scoped out the menu online before i went, but the real menu has more items than online for w/e reason, so i was really torn w/ what to get! i was trying to choose btwn the lobster bake? and the 4 course meal for $16? i thought the 4 course meal (u choose 1 from the options of each category: soup, salad, entree, and dessert!) was a GREAT value deal considering other entrees by themselves are way more lol. but i wanted lobster w/ my meal, it's red lobster after all lol.. so i did manage to notice i could add lobster tail to my meal so i did, and all together, it added up to be about the same price of the lobster entree i had debated getting lol, so i got more of what i wanted for the same price as just the 1 entree :) good deal :)... overall, the food was good, i didn't have the urge to spit it out lol.. the rice pilaf that came w/ my garlic shrimp entree was pretty dry tho, i had to add the melted butter from the lobster tail to the rice pilaf so i wouldn't choke on it lol.. but overall, i wasn't appalled by my meal :) oddly tho, before it was time for me to leave, i started to feel woozy. i know some dishes have white wine added to it? and i'm pretty alcohol-intolerant, my body has a really bad reaction to any miniscule amount of alcohol, so i thought maybe there were traces of the white wine or otherwise in the cookware or something? idk... but it was odd... either way tho, it was paid for w/ a gift card minus the remaining $4 and tip lol. the real question: would i come here again voluntarily? lol. hmmmm i'd say at least 'maybe'. i do wish that lobster entrees were an option in the 4 course meal tho! and i'd like to get that woozy feeling i had, solved.. but thankfully, no food poisoning or anything like other yelpers were reporting!
(3)
Allan A.
We stopped in for a light lunch and was pleasantly surprised to get a seat quickly despite the place being packed. The service was attentive and quick. I never had to notice that my glass was empty. The biscuits were tasty as always and the food was delicious (a variety of shrimp, stuffed mushrooms, and salads)
(4)
Jihan L.
Last time I was here about 4 months ago everything was fine and decent. You really can't go wrong with fried shrimp. Girlfriend got the lobster tail which was ok but seemed alittle over cooked but with more butter it wasnt as bad. But as the dinner was about to end I found the most grossest pubic look hair under a popcorn shrimp. I almost threw up. The waiter was very helpful and he removed my item from the bill and the manager apologized which I didn't ask for. So customer was good there. 1 star for that and another for the yummy biscuits. I also still tipped what the original amount would have been because the server was pretty awesome. But I have to say this is my last time to red lobster. Not cuz of the hair but because of the mediocre food.
(2)
Curtis M.
I've eaten at a few different Red Lobsters in the valley and for the most part, I am rarely impressed. The prices tend to be a bit high and the service tends to be only average for average food, in short a three star experience all around. So the Red Lobster in the Metro Center area was a very pleasant improvement over that experience. We had a great server who kept up with our needs without being annoying and the food was pretty great. I ordered the Salmon New Orleans with mashed potatoes and was very impressed. My one complaint is that the Bloody Mary I ordered must have had an entire bottle of Tabasco sauce in it but other than that, the meal was delicious and the service was excellent. Other bonuses include more spacious dining areas (we didn't feel cramped even though it was pretty full, as typical for a Red Lobster) and an excellent bar area that had a few TVs with the football game on. Very nice ambiance in the restaraunt overall. I will definitely be making the trek out east to eat at this Red Lobster again
(4)
Jeremy G.
It's kind of ironic that Red Lobster national advertised on Yelp and yet, their local chain Yelp profiles are so poorly managed. Oh, well. I have had an obsession with Red Lobster since I was a wee tot. Sometimes nothing is better in my mouth than a shrimp. Let me briefly chronicle my history with the RL: -Site of my first Caesar Salad -Site of my first salad -Cheddar Bay Biscuits can cure cancer -Cheddar Bay Biscuits in excess probably lead to heart disease -Site of my first breaded shrimp and shrimp scampi -My birthday destination two years running (shout out to the Archer Road location in Gainesville, FL) I have been to this location thrice. The first time was a great date (and no, I didn't dump him because he took to Red Lobster). Our server's name escapes me, but she was super sweet and fun. The second time was after a tryst and an excuse to use a gift certificate. The bartender did a great job of giving me proper biscuit refilling. My third time was today. The barhop was serviceable. I don't think he wanted to be there on a Saturday morning. Regardless, the biscuits were the best I have had in a while. Fresh from the oven, the cheese inside stuck to the crumbly sides. So buttery, so stomach clogging. None of the food besides the biscuits is stellar, but honestly, there are no better biscuits to be found anywhere. Not even Popeye's. Yea, I went there.
(4)
Sally S.
Disappointing. Ordered the crab boil. Way over cooked. Bland. No flavor. Blah.
(2)
Fairbi K.
I am not a huge fan of Red Lobster. My husband is though, so whenever we go here it's because he wants to. Last Saturday night he was in the mood for crab legs so I suggested we place a to go order & he agreed. I checked out their menu online & saw that it was Lobsterfest, so that got me in the mood for some. For an app we ordered the new england seafood sampler, which consisted of lobster & crab stuffed mushrooms, fried clam strips & bacon wrapped scallops. The shrooms were bomb, clam strips were ok & I didn't really care for the scallops. For his entree my hubby ordered the ultimate feast with an extra half pound of snow crab legs (which he ended up sharing with a friend drunk at 3am, ha!). I ordered the bar harbor lobster & shrimp trio. Both meals came with a salad & their delicious biscuits. Hubs & our friend Chris enjoyed every last bite of their crab legs, lobster tail & shrimp. I could only eat half of mine because there was so much of it, but the lobster tail was yummy & so was the shrimp. The parmesan lobster & shrimp bake seemed good at first, but an hour or so later my stomach was not agreeing with me, too rich! Total for everything was $70+. A bit over priced for this establishment but knowing my hubby, we'll be back.
(3)
Kirstin E.
Yes I am writing a review about Red Lobster, don't judge me!! You all know you love those little cheddar biscuits more then life itself! Seriously, Those biscuits, good lord! Hubs and I went here last night, his picking. He loves him some Ultimate Feast. I usually stick to the coconut shrimp. Our waitress was awesome, the place was packed to the gills but we never really had to wait for refills. She did forget to put in for the beer hubs ordered, but he lived (YAY)! The food comes out hot and fast. We also got an appetizer, did the "pick two" the mozzarella sticks were surprisingly good and the calamari wasn't just fried calamari but it came with fried broccoli and red peppers as well, super tasty!
(3)
MacItaly X.
A few friends and I decided we wanted to grab a late bite. This location closes at 10, and we were those guys that cruised in at 9:50. We all have worked in the industry at some point so we know how disheartening it can be, but we were planning on just being in and out. Our server, Jeremy, did a great job. He was on point with refills, cheese bread refills, and pre-bussing. He was courteous and attentive, especially for it being that late at night. We ran a $90 tab and left 20%, so I'm sure he ended up being cool with it. I ordered the Lobster, Scallops, and grilled shrimp combo platter and it was delicious. I got rice and broccoli with it, and added a Caesar salad, and a lobster bruschetta to start. Everything but the broccoli was good. The grilled lobster tail was tasty, and while the texture of the scallops seemed overcooked, I was still delighted with the flavor. It was a good dining experience all around. In at 9:50 and out by 10:30 with no rush on the restaurants part. Appetizer, salad, entree, and then time to eat. Our server timed our experience perfectly and made for a great late night dining endeavor.
(4)
M G.
I've been to Red Lobster many times. I went for the first time in about 5 years and had the wood fire grilled lobster tail, scallops, and shrimp. The lobster was ok, maybe a little overcooked, the scallops were good, the shrimp were disappointing. Not much flavor or texture about the quality of the shrimp you see at a Mega Chinese Buffet. Undoubtedly farm raised. The service was good, and I didn't wait long for my food. But I had a terrible seat by the restroom. No joke, when someone would enter or exit the big swinging door would give me a waft of bathroom odors. The food wasn't terrible, but I seem to remember it being a little better. Maybe it is in California. Aside from the seating, it was an ok experience, but I'm not itching to go back. If I get an urge for seafood, I will consult yelp for something better.
(2)
Holly M.
After my trip to Hawaii I was craving fish. My mom and I decided to go to Red Lobster, haven't been to one in forever. It was dinner time and the place was busy. Yes, they still have the awsome biscuits and their food is good. But here is the reason for this review. They are doing something right at the Metro Center location, we had the best service ever. The waiter was prompt and even indicated that anyone in the area can help if he isn't there right when we need him. He refilled our drinks, was very attentive and professional. The manager came over to see how are meal was and actually asked in a way that made it clear she cared (sounds kinda sappy, but usually when managers ask at other places it doesn't ring sincere a lot of time) She even took some of our plates away with her. Very impressed with the service. Good job Metro Center Red Lobster!
(5)
Debby B.
Bad Service, food cold, really slow service
(1)
Kathryn M.
Red Lobster has been a joy for decades! Good in every way but now the corps turn the screws like they always do: lure you in and denigrate the good things that everybody loved in the first place. Less and less and lessss.
(3)
Ester M.
Our server Justin M. Is the one you want. Attentive, great smile and personality. Food was hot and delicious. We ordered the coconut shrimp for an app. An shrimp salad wraps for main course. I had a Virgin Mojito and Mom had Sutter Home Chardonnay. Delish with great service.
(5)
Hung-wei L.
It was our first time at Red Lobster, and probably our last. For app, we got the stuffed mushrooms with shrimp and lobster. The shrooms were tiny and I maybe saw once piece of lobster meat. Bleh I got the Lobster lovers feast, and both lobster tails were good. BUT, the shrimp linguini totally blew. The shrimp were the size of bay shrimp, the pasta was WAY overcooked, and the Alfredo sauce was....grainy. Wifey got the shrimp trio, and the only thing she liked was the scampi. Kids (who aren't picky eaters) didn't care for their food either. Disappointing
(1)
Beth H.
Ok, all done with Red Lobster for a good long while now. Cheddar Bay biscuits no longer has the pull they once did, after this visit. The 7 of us walked in on a Monday night and we were seated quickly. Host was friendly, waiter Jeremy was super nice and manager was all smiles. What wasn't nice was the off-duty employee hanging out at the hostess station, getting employees to sign a card, while texting on her phone - totally oblivious to guests waiting to get to the hostess stand or that she was being loud and inappropriate. She looked like she was dressed for bed and hanging out at home, rather than a restaurant. I am surprised the manager didn't correct the spectacle. Mr. Jeremy seemed like he was fast, as he raced around the room, but we waited a long time for drinks, food and refills. It was pretty odd for an almost empty restaurant. The Mojitos from the bar were really good though. I used to love the mussels appetizer, but this visit they were awful. I had the 4-course special. It had all I wanted.... if it was edible. The shrimp skewer was still a bit raw. The coconut shrimp was ok. The rice under the uncooked shrimp wasn't cooked either, so I am glad I asked for a potato and they still gave me the rice. I told Mr. Jeremy that the rice wasn't cooked and he was on to something else before I could tell him about the uncooked shrimp too. With the larger party, I didn't want to make a fuss and I couldn't seem to get his attention without on. The caramel cheesecake dessert was tiny and looked like the swirled cheesecake you get from GFS or Sam's club. Eh. My husband's steak was cooked nicely. Bill was still $80 for the two of us. I think we'll spend that $80 elsewhere next time, so we can both eat our meals.
(2)
Priya R.
Being a seafood lover I would have given this place an extra point if not for the long wait before we got our table . It is almost always crowded especially during the weekends . Anyways the food compensates for the crowd and lack of personal attention . We got ourselves the platter containing crab, shrimp , lobster and fish . Shrimps were absolutely delicious so were the lobsters . I did not like the crab as much . Overall a tasty seafood spot if you are willing to wait too long to taste them .
(3)
Angela R.
My partner loves Red Lobster, but is just OK for me. He is from WA. state, so he knows excellent seafood...but still likes this Neighborhood feeling...so, we went last weekend, because it is close to home. HALIBUT was my highlight! I absolutely adore Halibut and it is not frequently offered by most restaurants, let alone a national chain! Imagine my JOY! It was delicious! They prepared just as I requested. Caesar salad was good as always (little to no vinegar) Cheesy biscuits delicious as ever. Green beans a bit undercooked, broccoli a bit over cooked. I normally do not rate RL very high...but the HALIBUT bumped this night up a notch and hope it is on menu when we go next. BTW....shouldn't there be a rule against beards worn by food & drink servers? Women must tie back their hair...what about beards above your food? Bartender here sports a beard.
(4)
Leann P.
I love their all you can eat shrimp and the lobster and crab! Every thing is fresh and great every time. I like going even by myself.
(5)
Angie G.
I would give zero stars if I could.... my husband ordered a meal that included a soup and dessert. The soup was brought out after his meal was served and dessert only after we asked to receive it. Both our salads were disgusting. The first ones were brown and wilted. We sent those back only to receive more wilted, brown salads. I was appalled. We should have asked for a refund and walked out. But we stayed only to receive our entrees. These tasted worse than overcooked Lean Cuisine tv dinners. I will never go back to ANY Red Lobster restaurant again. McDonald's would have tasted better and been 1/4 of the price. Sad but true.
(1)
Corissa V.
I've been going to this Red Lobster my whole life and I've always been happy with my food. My husband and I went last night for the Endless Shrimp and our waiter was Joshua. He was great! Very personable and we actually chatted quite a bit (it was late, near closing) but he wasn't awkward or overbearing like some waiters can be when they try to start up random conversations with customers. He helped us get the MOST for our money with the Endless shrimp special and we ended up going home with enough leftovers for us to both have lunch the next day. My only complaint (which was N/A this time because I didn't order alcohol) is that whenever I've ordered an alcoholic drink at any Red Lobster it has been pretty light on the alcohol. When I pay a premium for a drink I expect to get my money's worth of alcohol in it! :) Otherwise this place is clean, staff is friendly, and prices are fair.
(5)
Bill M.
Low expectations met. Had to spend the gift card, so we reluctantly came here. The Mahi was surprisingly good. Not great, but good. The rest of the family was leaning towards being disappointed by their meals. Side requested was grilled mixed vegetables. Meager and lame! Come on! How do you screw up vegetables. Spoke to manager who ended up comping the meal, admitting their vegetable sides suck. I asked him why not fix that? Said he'd bring the complaint to his higher ups. That good attitude and the good mahi earned 3 stars. Would have been less otherwise.
(3)
Jim P.
OMG. Another chain-restaurant review? Yep. I don't always feel like driving 50+ miles for a meal...so when the GF showed up 30 minutes late from work due to traffic...I thought a little treat would be nice...so off to "The Metrocenter" for some seafood! First off, I gotta give 'em kudos for a few things: They have a clean lobster tanks separated into 3 size categories. Pick yer lobster, if you like. (Kids love this) The place is clean and inviting. The staff is efficient. Waiting areas are abundant and comfortable - should be no problem unless they are getting hammered with walk-ins that day. Yeah, it's a chain. A chain that offers seafood and LIVE MAINE LOBSTER FROM THE TANK in the MIDDLE OF THE DESERT. Whatcha want? 1-1/4pounder or a 3 pounder? They have it. Go look at it cruising around the tank before you order it! Anyway - we went for Lobsterfest - we covered the bases. Calimari, fried shrimp, sauteed shrimp, scampi, crab legs (Snow - not King), shrimp stuffing, crab stuffing, and 3 Maine tails plus cocktails and beer between us - all for less than a hundred bucks. Try to do that anywhere else in the Valley. Service was fast, polite and effective. The ambiance was nice, and the air temp was very comfy; since the days are 85 and nights are 55 right now - they did a good job picking an inside temp. NONE of the food (including the calamari) was overcooked, or rubbery. That's saying a lot when you look at what we ordered. Couldn't think of a better way to spend a Thursday dinner without driving a zillion miles. We'll be back.
(4)
jimmy s.
first time in my life I ever got brown lettuce at a Red Lobster. YUCK! oh well the rest of the meal was great and my server was prompt and offered to get me another ready mde salad but I'm sure the rest will be eaten by some one else until the fresh greens come out for fri night. Very clean and well lit place just brown lettuce really throws me or should I say tosses me?
(2)
Steve L.
A lot of good and a great deal of mediocre here. My son only wants the biscuits. I love the skewered shrimp and clam strips myself. My only complaint is that they have stared dicing the tomatoes and cucumbers in the house salad. I can only say, " please go back to thin slices they are so much easier to eat than tiny little chunks."
(4)
Sosa R.
i usually get the Seaport lobster tail and shrimp. really good. 9 out of 10 times i usually get great service. they have outdoor seating although its not very much. nice ambience inside. never that long of a wait. one of the waiters named Luther provides excellent customer service. great place for the whole family. my 5 year old likes it too so that's a plus.
(4)
Dave W.
Perhaps I'm a bit jaded. I know good restaurants and Red Lobster at Metro is fine. Food like all the other red lobsters. What sets this apart from all the rest is the service. That's why I'm writing this review. My wife and I went to R.L. last night. She had the lobster pizza and I had lobster nachos. She drank water. I had Sam Adams draught. The beer was wonderful. The pizza is and has always been very very goodl. The nachos were also good. A five star rating goes to our waiter, Doug. First, he was an adult man who had personality. Could describe each dish you ordered in mouth watering terms. Made pleasant conversations and banter and was on top of all our needs before we knew what our needs were. Should you go there, ask to sit at one of Doug's tables. YOu won't be sorry.
(3)
A H.
Hard to go wrong with broiled fresh fish, and they do it well here. Service is very good, waits have not been long. Cheese biscuits are as good as they've always been. Any fish we've had has come out perfectly done - melt in mouth, not dry, not over seasoned. This location is very good.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Rudy L.
Great experience with the new menu. The salads were fresh and crispy. The shrimp tacos were awesome. Kendra was our server and she gets 5 star's for her excellent and cheerful service. Thank you and see you next time. :-)
(5)Tonya M.
I hate hate hate seafood. I can't stand the taste or the smell. So I have been fighting my boyfriend for years about coming here. I finally gave in and holy cow I was impressed. It didn't smell horrible at all (it did the one other time I came many moons ago). I ordered the chicken with a portabella wine sauce, mashed potatoes and green beans. HOLY GOODNESS IT'S AMAZING!!! My biggest complaint is they had NO Italian or Balsamic Vinaigrette dressings. Blueberry or Raspberry isn't a realistic trade off. I will be back for sure.
(4)Tony K.
Took my daughter for her birthday . The restaurant was only 50 filled but we still had to wait 35 minutes. Service was average . We o had endless shrimp however reorders were taking 20 minutes which was annoying . The chicken Alfredo with linguine was excellent , the chicken was extremely moist. All in all we were pleased with the food not the wait time our waitress did try to stop by frequently
(4)Yvette N.
We came here for a dear friends birthday and the services was HORRIBLE, it was slow and the waiter James was rude. He took his sweet time taking our orders, getting drinks, and bringing our food and it was like once we started eating he came with to-go box and tried to put our food in to the container well mid eat, didn't even ask if we was finished. And its not the first time that service was bad there.
(1)Briana T.
I absolutely love Red Lobster with a passion. But, even better, our server was AMAZING! Her name was Beckie and make sure you sit at one of her tables. I gave her a 20% tip, and wish i could've given more. You won't regret it!!! =)
(5)Amy B.
So, my neighbor invited me out to dinner at the last minute and suggested we go here. I haven't been to a Red Lobster in ages, and wasn't sure what to expect. Yes, I've seen the commercials, but the last time I think I actually set foot in one was around the summer of 1997. Anyways, we came here and I have to say, I actually had a really good time. The place was pretty busy, with lots of families and couples dining here having a good time. We started out with the hot spinach, artichoke dip that had some seafood in it. That was pretty good, but was super duper hot! Dam near burned my mouth! lol. For dinner I went with a trio plate, that came with a lobster tail, some barbequed shrimp on a stick and some shrimp in a lemon butter sauce. Surprisingly it was all really tasty!! the rice was a little under cooked for me, but it was okay and I only took a few bites. The salad was good and they also had some great biscuits before we had our meal that I liked as well. I also treated myself to a margarita and I liked it. It didn't seem to have a lot of booze in it, and kind of tasted a bit weak in my opinion. more booze in the drinks please!!! What really made my night was the service we got. I loved our server! She was awesome! I can't remember her name, but she was so good, that she would make me want to come back because she really paid attention to us. My neighbor forgot his phone and we were standing outside the truck talking and she even walked it out to us! Thank you Red Lobster for leaving a good impression on me. I didn't think I would have had such a good time here. Maybe I should come here more often....
(5)Oliver H.
Absolutely terrible service from our waitress. Waited 25 minutes just for bread. And I can assure you it was not busy at all. Me and my family went in at 10 pm, ordered and everything and wasn't given bread till 10:25 and our food barely came at 10:45. Very disappointed because I usually have a great experience but this time, not so much.
(1)Connie L.
CHEDDER BAY BISCUITS. I seriously come here mainly for the CBBs. Always delicious, and you can get an unlimited free supply of them. Just for one, it's 150 calories, but hey, 3 grams of protein! The main entrees are good, too, because they are smothered in butter. If you are super health conscious, this place will make you break any and all your diets. I had their choose your two item dinner and got their new items - something fried shrimp and lobster pot pie with CBB shell. The shrimp was good, but of course, uber oily. The pot pie was tasty, but I was slightly disappointed that the CBB shell was only the top layer. I was hoping the whole pie would be CBB with the filling inside. Instead it was more like a soup with CBB layer on top. I also tried my boyfriends Mahi fish and shrimp dish, which was good. Noteably, the side dish steamed broccoli juiced out butter when you bit into it. As for the establishment itself, it's how all Red Lobsters look - kinda dim. This location was clean and the staff friendly.
(4)Renee K.
I went to Red Lobster today with my family the service was horrible. Terrance the waiter was rude to my 12 year old son. My appetizer was cold, half of the bowl of muscles were closed. We will not be returning to this location ,10220 North 28th Dr Phoenix.
(1)Marcia W.
there were some perks to coming here and there was 1 particular slight let down i'm still unsure about at this point... i came here solo wanting to spend the rest of a $100 longhorn steakhouse/darden's gift card. i LOVE lobster but haven't had it in awhile and always wanted to try red lobster. well, the opportunity came up so i snatched it up lol. i got there and it was a 20? min wait, no biggy, and the hostess was pretty nice overall.. i stood by the lobster tank a bit b4 a free spot at one of the benches finally happened. i finally got seated at a table, typically i prefer a booth but hadn't asked for it so i accept that i got a table lol, and i figure other parties would want the booths, i wasn't being particularly picky at this moment lol. anyway, my waitress was really nice and patient considering i took a lil while trying to choose what to get, and also when i asked for a suggestion, she happily gave it and she was right about it :). i had scoped out the menu online before i went, but the real menu has more items than online for w/e reason, so i was really torn w/ what to get! i was trying to choose btwn the lobster bake? and the 4 course meal for $16? i thought the 4 course meal (u choose 1 from the options of each category: soup, salad, entree, and dessert!) was a GREAT value deal considering other entrees by themselves are way more lol. but i wanted lobster w/ my meal, it's red lobster after all lol.. so i did manage to notice i could add lobster tail to my meal so i did, and all together, it added up to be about the same price of the lobster entree i had debated getting lol, so i got more of what i wanted for the same price as just the 1 entree :) good deal :)... overall, the food was good, i didn't have the urge to spit it out lol.. the rice pilaf that came w/ my garlic shrimp entree was pretty dry tho, i had to add the melted butter from the lobster tail to the rice pilaf so i wouldn't choke on it lol.. but overall, i wasn't appalled by my meal :) oddly tho, before it was time for me to leave, i started to feel woozy. i know some dishes have white wine added to it? and i'm pretty alcohol-intolerant, my body has a really bad reaction to any miniscule amount of alcohol, so i thought maybe there were traces of the white wine or otherwise in the cookware or something? idk... but it was odd... either way tho, it was paid for w/ a gift card minus the remaining $4 and tip lol. the real question: would i come here again voluntarily? lol. hmmmm i'd say at least 'maybe'. i do wish that lobster entrees were an option in the 4 course meal tho! and i'd like to get that woozy feeling i had, solved.. but thankfully, no food poisoning or anything like other yelpers were reporting!
(3)Allan A.
We stopped in for a light lunch and was pleasantly surprised to get a seat quickly despite the place being packed. The service was attentive and quick. I never had to notice that my glass was empty. The biscuits were tasty as always and the food was delicious (a variety of shrimp, stuffed mushrooms, and salads)
(4)Jihan L.
Last time I was here about 4 months ago everything was fine and decent. You really can't go wrong with fried shrimp. Girlfriend got the lobster tail which was ok but seemed alittle over cooked but with more butter it wasnt as bad. But as the dinner was about to end I found the most grossest pubic look hair under a popcorn shrimp. I almost threw up. The waiter was very helpful and he removed my item from the bill and the manager apologized which I didn't ask for. So customer was good there. 1 star for that and another for the yummy biscuits. I also still tipped what the original amount would have been because the server was pretty awesome. But I have to say this is my last time to red lobster. Not cuz of the hair but because of the mediocre food.
(2)Curtis M.
I've eaten at a few different Red Lobsters in the valley and for the most part, I am rarely impressed. The prices tend to be a bit high and the service tends to be only average for average food, in short a three star experience all around. So the Red Lobster in the Metro Center area was a very pleasant improvement over that experience. We had a great server who kept up with our needs without being annoying and the food was pretty great. I ordered the Salmon New Orleans with mashed potatoes and was very impressed. My one complaint is that the Bloody Mary I ordered must have had an entire bottle of Tabasco sauce in it but other than that, the meal was delicious and the service was excellent. Other bonuses include more spacious dining areas (we didn't feel cramped even though it was pretty full, as typical for a Red Lobster) and an excellent bar area that had a few TVs with the football game on. Very nice ambiance in the restaraunt overall. I will definitely be making the trek out east to eat at this Red Lobster again
(4)Jeremy G.
It's kind of ironic that Red Lobster national advertised on Yelp and yet, their local chain Yelp profiles are so poorly managed. Oh, well. I have had an obsession with Red Lobster since I was a wee tot. Sometimes nothing is better in my mouth than a shrimp. Let me briefly chronicle my history with the RL: -Site of my first Caesar Salad -Site of my first salad -Cheddar Bay Biscuits can cure cancer -Cheddar Bay Biscuits in excess probably lead to heart disease -Site of my first breaded shrimp and shrimp scampi -My birthday destination two years running (shout out to the Archer Road location in Gainesville, FL) I have been to this location thrice. The first time was a great date (and no, I didn't dump him because he took to Red Lobster). Our server's name escapes me, but she was super sweet and fun. The second time was after a tryst and an excuse to use a gift certificate. The bartender did a great job of giving me proper biscuit refilling. My third time was today. The barhop was serviceable. I don't think he wanted to be there on a Saturday morning. Regardless, the biscuits were the best I have had in a while. Fresh from the oven, the cheese inside stuck to the crumbly sides. So buttery, so stomach clogging. None of the food besides the biscuits is stellar, but honestly, there are no better biscuits to be found anywhere. Not even Popeye's. Yea, I went there.
(4)Sally S.
Disappointing. Ordered the crab boil. Way over cooked. Bland. No flavor. Blah.
(2)Fairbi K.
I am not a huge fan of Red Lobster. My husband is though, so whenever we go here it's because he wants to. Last Saturday night he was in the mood for crab legs so I suggested we place a to go order & he agreed. I checked out their menu online & saw that it was Lobsterfest, so that got me in the mood for some. For an app we ordered the new england seafood sampler, which consisted of lobster & crab stuffed mushrooms, fried clam strips & bacon wrapped scallops. The shrooms were bomb, clam strips were ok & I didn't really care for the scallops. For his entree my hubby ordered the ultimate feast with an extra half pound of snow crab legs (which he ended up sharing with a friend drunk at 3am, ha!). I ordered the bar harbor lobster & shrimp trio. Both meals came with a salad & their delicious biscuits. Hubs & our friend Chris enjoyed every last bite of their crab legs, lobster tail & shrimp. I could only eat half of mine because there was so much of it, but the lobster tail was yummy & so was the shrimp. The parmesan lobster & shrimp bake seemed good at first, but an hour or so later my stomach was not agreeing with me, too rich! Total for everything was $70+. A bit over priced for this establishment but knowing my hubby, we'll be back.
(3)Kirstin E.
Yes I am writing a review about Red Lobster, don't judge me!! You all know you love those little cheddar biscuits more then life itself! Seriously, Those biscuits, good lord! Hubs and I went here last night, his picking. He loves him some Ultimate Feast. I usually stick to the coconut shrimp. Our waitress was awesome, the place was packed to the gills but we never really had to wait for refills. She did forget to put in for the beer hubs ordered, but he lived (YAY)! The food comes out hot and fast. We also got an appetizer, did the "pick two" the mozzarella sticks were surprisingly good and the calamari wasn't just fried calamari but it came with fried broccoli and red peppers as well, super tasty!
(3)MacItaly X.
A few friends and I decided we wanted to grab a late bite. This location closes at 10, and we were those guys that cruised in at 9:50. We all have worked in the industry at some point so we know how disheartening it can be, but we were planning on just being in and out. Our server, Jeremy, did a great job. He was on point with refills, cheese bread refills, and pre-bussing. He was courteous and attentive, especially for it being that late at night. We ran a $90 tab and left 20%, so I'm sure he ended up being cool with it. I ordered the Lobster, Scallops, and grilled shrimp combo platter and it was delicious. I got rice and broccoli with it, and added a Caesar salad, and a lobster bruschetta to start. Everything but the broccoli was good. The grilled lobster tail was tasty, and while the texture of the scallops seemed overcooked, I was still delighted with the flavor. It was a good dining experience all around. In at 9:50 and out by 10:30 with no rush on the restaurants part. Appetizer, salad, entree, and then time to eat. Our server timed our experience perfectly and made for a great late night dining endeavor.
(4)M G.
I've been to Red Lobster many times. I went for the first time in about 5 years and had the wood fire grilled lobster tail, scallops, and shrimp. The lobster was ok, maybe a little overcooked, the scallops were good, the shrimp were disappointing. Not much flavor or texture about the quality of the shrimp you see at a Mega Chinese Buffet. Undoubtedly farm raised. The service was good, and I didn't wait long for my food. But I had a terrible seat by the restroom. No joke, when someone would enter or exit the big swinging door would give me a waft of bathroom odors. The food wasn't terrible, but I seem to remember it being a little better. Maybe it is in California. Aside from the seating, it was an ok experience, but I'm not itching to go back. If I get an urge for seafood, I will consult yelp for something better.
(2)Holly M.
After my trip to Hawaii I was craving fish. My mom and I decided to go to Red Lobster, haven't been to one in forever. It was dinner time and the place was busy. Yes, they still have the awsome biscuits and their food is good. But here is the reason for this review. They are doing something right at the Metro Center location, we had the best service ever. The waiter was prompt and even indicated that anyone in the area can help if he isn't there right when we need him. He refilled our drinks, was very attentive and professional. The manager came over to see how are meal was and actually asked in a way that made it clear she cared (sounds kinda sappy, but usually when managers ask at other places it doesn't ring sincere a lot of time) She even took some of our plates away with her. Very impressed with the service. Good job Metro Center Red Lobster!
(5)Debby B.
Bad Service, food cold, really slow service
(1)Kathryn M.
Red Lobster has been a joy for decades! Good in every way but now the corps turn the screws like they always do: lure you in and denigrate the good things that everybody loved in the first place. Less and less and lessss.
(3)Ester M.
Our server Justin M. Is the one you want. Attentive, great smile and personality. Food was hot and delicious. We ordered the coconut shrimp for an app. An shrimp salad wraps for main course. I had a Virgin Mojito and Mom had Sutter Home Chardonnay. Delish with great service.
(5)Hung-wei L.
It was our first time at Red Lobster, and probably our last. For app, we got the stuffed mushrooms with shrimp and lobster. The shrooms were tiny and I maybe saw once piece of lobster meat. Bleh I got the Lobster lovers feast, and both lobster tails were good. BUT, the shrimp linguini totally blew. The shrimp were the size of bay shrimp, the pasta was WAY overcooked, and the Alfredo sauce was....grainy. Wifey got the shrimp trio, and the only thing she liked was the scampi. Kids (who aren't picky eaters) didn't care for their food either. Disappointing
(1)Beth H.
Ok, all done with Red Lobster for a good long while now. Cheddar Bay biscuits no longer has the pull they once did, after this visit. The 7 of us walked in on a Monday night and we were seated quickly. Host was friendly, waiter Jeremy was super nice and manager was all smiles. What wasn't nice was the off-duty employee hanging out at the hostess station, getting employees to sign a card, while texting on her phone - totally oblivious to guests waiting to get to the hostess stand or that she was being loud and inappropriate. She looked like she was dressed for bed and hanging out at home, rather than a restaurant. I am surprised the manager didn't correct the spectacle. Mr. Jeremy seemed like he was fast, as he raced around the room, but we waited a long time for drinks, food and refills. It was pretty odd for an almost empty restaurant. The Mojitos from the bar were really good though. I used to love the mussels appetizer, but this visit they were awful. I had the 4-course special. It had all I wanted.... if it was edible. The shrimp skewer was still a bit raw. The coconut shrimp was ok. The rice under the uncooked shrimp wasn't cooked either, so I am glad I asked for a potato and they still gave me the rice. I told Mr. Jeremy that the rice wasn't cooked and he was on to something else before I could tell him about the uncooked shrimp too. With the larger party, I didn't want to make a fuss and I couldn't seem to get his attention without on. The caramel cheesecake dessert was tiny and looked like the swirled cheesecake you get from GFS or Sam's club. Eh. My husband's steak was cooked nicely. Bill was still $80 for the two of us. I think we'll spend that $80 elsewhere next time, so we can both eat our meals.
(2)Priya R.
Being a seafood lover I would have given this place an extra point if not for the long wait before we got our table . It is almost always crowded especially during the weekends . Anyways the food compensates for the crowd and lack of personal attention . We got ourselves the platter containing crab, shrimp , lobster and fish . Shrimps were absolutely delicious so were the lobsters . I did not like the crab as much . Overall a tasty seafood spot if you are willing to wait too long to taste them .
(3)Angela R.
My partner loves Red Lobster, but is just OK for me. He is from WA. state, so he knows excellent seafood...but still likes this Neighborhood feeling...so, we went last weekend, because it is close to home. HALIBUT was my highlight! I absolutely adore Halibut and it is not frequently offered by most restaurants, let alone a national chain! Imagine my JOY! It was delicious! They prepared just as I requested. Caesar salad was good as always (little to no vinegar) Cheesy biscuits delicious as ever. Green beans a bit undercooked, broccoli a bit over cooked. I normally do not rate RL very high...but the HALIBUT bumped this night up a notch and hope it is on menu when we go next. BTW....shouldn't there be a rule against beards worn by food & drink servers? Women must tie back their hair...what about beards above your food? Bartender here sports a beard.
(4)Leann P.
I love their all you can eat shrimp and the lobster and crab! Every thing is fresh and great every time. I like going even by myself.
(5)Angie G.
I would give zero stars if I could.... my husband ordered a meal that included a soup and dessert. The soup was brought out after his meal was served and dessert only after we asked to receive it. Both our salads were disgusting. The first ones were brown and wilted. We sent those back only to receive more wilted, brown salads. I was appalled. We should have asked for a refund and walked out. But we stayed only to receive our entrees. These tasted worse than overcooked Lean Cuisine tv dinners. I will never go back to ANY Red Lobster restaurant again. McDonald's would have tasted better and been 1/4 of the price. Sad but true.
(1)Corissa V.
I've been going to this Red Lobster my whole life and I've always been happy with my food. My husband and I went last night for the Endless Shrimp and our waiter was Joshua. He was great! Very personable and we actually chatted quite a bit (it was late, near closing) but he wasn't awkward or overbearing like some waiters can be when they try to start up random conversations with customers. He helped us get the MOST for our money with the Endless shrimp special and we ended up going home with enough leftovers for us to both have lunch the next day. My only complaint (which was N/A this time because I didn't order alcohol) is that whenever I've ordered an alcoholic drink at any Red Lobster it has been pretty light on the alcohol. When I pay a premium for a drink I expect to get my money's worth of alcohol in it! :) Otherwise this place is clean, staff is friendly, and prices are fair.
(5)Bill M.
Low expectations met. Had to spend the gift card, so we reluctantly came here. The Mahi was surprisingly good. Not great, but good. The rest of the family was leaning towards being disappointed by their meals. Side requested was grilled mixed vegetables. Meager and lame! Come on! How do you screw up vegetables. Spoke to manager who ended up comping the meal, admitting their vegetable sides suck. I asked him why not fix that? Said he'd bring the complaint to his higher ups. That good attitude and the good mahi earned 3 stars. Would have been less otherwise.
(3)Jim P.
OMG. Another chain-restaurant review? Yep. I don't always feel like driving 50+ miles for a meal...so when the GF showed up 30 minutes late from work due to traffic...I thought a little treat would be nice...so off to "The Metrocenter" for some seafood! First off, I gotta give 'em kudos for a few things: They have a clean lobster tanks separated into 3 size categories. Pick yer lobster, if you like. (Kids love this) The place is clean and inviting. The staff is efficient. Waiting areas are abundant and comfortable - should be no problem unless they are getting hammered with walk-ins that day. Yeah, it's a chain. A chain that offers seafood and LIVE MAINE LOBSTER FROM THE TANK in the MIDDLE OF THE DESERT. Whatcha want? 1-1/4pounder or a 3 pounder? They have it. Go look at it cruising around the tank before you order it! Anyway - we went for Lobsterfest - we covered the bases. Calimari, fried shrimp, sauteed shrimp, scampi, crab legs (Snow - not King), shrimp stuffing, crab stuffing, and 3 Maine tails plus cocktails and beer between us - all for less than a hundred bucks. Try to do that anywhere else in the Valley. Service was fast, polite and effective. The ambiance was nice, and the air temp was very comfy; since the days are 85 and nights are 55 right now - they did a good job picking an inside temp. NONE of the food (including the calamari) was overcooked, or rubbery. That's saying a lot when you look at what we ordered. Couldn't think of a better way to spend a Thursday dinner without driving a zillion miles. We'll be back.
(4)jimmy s.
first time in my life I ever got brown lettuce at a Red Lobster. YUCK! oh well the rest of the meal was great and my server was prompt and offered to get me another ready mde salad but I'm sure the rest will be eaten by some one else until the fresh greens come out for fri night. Very clean and well lit place just brown lettuce really throws me or should I say tosses me?
(2)Steve L.
A lot of good and a great deal of mediocre here. My son only wants the biscuits. I love the skewered shrimp and clam strips myself. My only complaint is that they have stared dicing the tomatoes and cucumbers in the house salad. I can only say, " please go back to thin slices they are so much easier to eat than tiny little chunks."
(4)Sosa R.
i usually get the Seaport lobster tail and shrimp. really good. 9 out of 10 times i usually get great service. they have outdoor seating although its not very much. nice ambience inside. never that long of a wait. one of the waiters named Luther provides excellent customer service. great place for the whole family. my 5 year old likes it too so that's a plus.
(4)Dave W.
Perhaps I'm a bit jaded. I know good restaurants and Red Lobster at Metro is fine. Food like all the other red lobsters. What sets this apart from all the rest is the service. That's why I'm writing this review. My wife and I went to R.L. last night. She had the lobster pizza and I had lobster nachos. She drank water. I had Sam Adams draught. The beer was wonderful. The pizza is and has always been very very goodl. The nachos were also good. A five star rating goes to our waiter, Doug. First, he was an adult man who had personality. Could describe each dish you ordered in mouth watering terms. Made pleasant conversations and banter and was on top of all our needs before we knew what our needs were. Should you go there, ask to sit at one of Doug's tables. YOu won't be sorry.
(3)A H.
Hard to go wrong with broiled fresh fish, and they do it well here. Service is very good, waits have not been long. Cheese biscuits are as good as they've always been. Any fish we've had has come out perfectly done - melt in mouth, not dry, not over seasoned. This location is very good.
(5)