Olive Garden Italian Restaurant
2710 W North Lane, Phoenix, AZ, 85021
Olive Garden Italian Restaurant Menu
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Appetizers
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Main Dishes
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Appetizers
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Main Dishes
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Fazoli's is an Italian-American fast casual restaurant chain headquartered in Lexington, Kentucky. It was founded in 1988and is now owned by Sentinel Capital Partners. As of 2015, there are 213 Fazoli's located nationwide. The restaurant chain specializes in Italian cuisine and dishes. Carl Howard is the company's president and CEO.
Fazoli's offers a menu of traditional Italian favorites — highlighted by our famous, mouthwatering, garlic bread sticks — combined with a service experience not typically found in the QSR industry and served in a newly re-imagined restaurant environment. And it's all available to our guests at a great price and value. With over 200 restaurants, explosive growth and a booming sales trajectory, Fazoli's has established itself as a leader in the Quick-Service Restaurant segment.
Today, Fazoli's menu consists of classic Italian dishes, baked pastas, their signature Submarinos sandwiches, and other foods, such as:
Twice Baked Lasagna
Chicken Parmigiano
Italian Deli Trio
seasonal salads
Turkey Mozzarella Fresco
Meatball da Vinci
The Primo Italiano
Cheese or Pepperoni Pizza
New York Style Cheesecake
Baked Spaghetti
Chicken Fettuccine Alfredo
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Address :
2710 W North Lane
Phoenix, AZ, 85021 - Phone (602) 943-1502
- Website https://537.xg4ken.com/media/redir.php?prof=363&camp=36580&affcode=kw6101&url=http%3A%2F%2Fwww.olivegarden.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 10
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Happy Hour : Yes
Smoking : No
Outdoor Seating : No
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : Yes
Categories
Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
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Lonnie S.
Service really sucked! Waitress rarely came buy and we got the all you can eat. She left check when she dropped off the food and if we needed anything we had to flag down other workers. The worst part was when I got a beverage spilled on me. I don't think I'll be back.
(1)Marcia W.
i LOVE olive garden, sooo yummy all around. so i wanted to try the online ordering/take out option cuz i didn't have time to be in the restaurant.. so while the online ordering process is decent enough, but i hate the 'back to top' auto scrolling it does, the whole thing would've been totally fine and perfect if they hadn't messed up my entree.. i had asked for additional toppings in the options and in the customize parts, but didn't even receive the full original entree order! i got the customize ur pasta cucina mia? and i asked for meatballs, additional meatballs and sausage links, and i also got a side of chicken meatballs.. i have a thing for meatballs lol. but instead i got 1 meatball and 1 sausage link. so i had to add the chicken meatballs to my entree just so i'd have substantial meatballs lol, it was kinda comical in a way. *shrugs.. i already complained to olive garden and they said i'd be receiving a gift card to compensate for my order total. so i really hope that olive garden makes the needed improvements so this sort of thing doesn't happen again. it makes me wish i had visually checked it all myself, but i was in a hurry and trusted the take out person who verified my order's items w/ me... i feel like an idiot now for saying ok to it all when it ended up not being done right... but considering i paid for it all w/ a gift card and got the $5 discount online lol, i guess maybe i should just be happy i didn't have to pay w/ my own $... i've also been here in person to dine in the restaurant and can say that it's pretty loud and very busy! i've been seated right by the area where all the staff r rushing in and out, doing the orders on the computer, grabbing glasses, etc. so it's a very busy and rushed ambiance in that area anyway lol. but i'll always say, the food i've gotten is always right on, and i LOVE the desserts!!! my fave is the zeppole :) but i did venture out and try a chocolate dessert which was delish too. and i love that they do tiramisu just how i like it, other places do other varied versions i don't like much... i joke a lot that i'd love to go there just for a desserts galore lol. it would be nice if they offered different salad dressings tho instead of just the italian.. but i guess that's just what u get when u go to an italian restaurant lol..
(4)Tara C.
I come here all the time and have always had a great dining experience. Very neat and clean. Great customer service.
(5)Kathy K.
Monday, President's Day. We were'nt expecting the crowds after 1pm, and neither did the staff. However, they handled it beautifully. Management checking on guests after their meals, staff buzzing all over. We were a table of 4 older folks. Ashely our waitress was excellent!!!! She caught the kitchen's mistake of chicken meatballs instead of beef meatballs and quickly offered options. No, don't take the whole bowl back, just more meatballs please. It was a great meal with great friends, and exceptional service all around. The $5 coupon the icing on the cake (but no room after lunch).
(4)Kaci R.
My husband and I tried to go here once and never will again. Let me explain... I was 8 months pregnant and craving some Olive Garden, which I always love. They had built a new building for this location and we saw people going in so we stopped for dinner. We were walking in and a worker asked if we had a reservation. I told her no not yet and she turned us away saying it was a soft opening and it was only for those with reservations. Understandable I guess.. I was sad but we left. Thing was... Not even twenty minutes later my husband gets a call from his work friend, Dustin. He said "Go to the new Olive Garden location! They're opening for the first time and gave us free dinner!" My husband told him the story of how we were JUST turned away and asked Dustin if they had had reservations. He said no they just walked in. I was appalled. If you're going to turn people away, that's fine. But turn EVERYONE away then. I was so mad. You lost a paying customer that would've gone back many times. Now I drive farther to the arrowhead location where I enjoy taking my business. And I was super pregnant! Give a girl some food!
(1)Phoenix N.
I've dined at Olive Garden for many years. Not this specific location, but many others. I find that one's experience at this chain is either very good or very bad. There is no in between it seems. Went with (5) of my co-worker's for lunch. We got there relatively early so as to avoid the lunch crowd for what we thought would be about an hour dining experience. WRONG! From the moment our waiter arrived at the table, I knew this wasn't going to be good. "Mike" was brash and unfriendly. He seemed genuinely annoyed to have to wait on us, and it seemed like during the entire dining experience, he had much better things to do. It took what seemed like forever to receive our drinks once he took the order. Then as soon as he took our order, he literally disappeared. We didn't see him anywhere in the restaurant. This being Arizona and hot, our drinks were quickly consumed. No Mike. wait....wait....wait some more. Finally, a server who was not ours, asked if we would like drink refils. After answering in the affirmative, waiters who were not ours, showed up with the salad bowls and breadsticks. Mike soon showed up, and delivered a few of the extra items we had ordered, but did not have the extra dressing I requested. I politely asked again for extra dressing for my salad, he again seemed annoyed at my existence, and left. No sooner had I served myself a bowl of salad, the entree's showed up. uh....timing anyone? Salad is served and eaten first before entree's are delivered. Again, this part of the meal was served by someone other than Mike. I had ordered the Lasagne Classico, and the serving was much smaller than I remembered, but I ate it anyway. (certainly not worth the $9.95 they soaked me for). Halfway through the Lasagne, Mike showed up with my extra dressing. (gee...thanks). It was obvious at this time we required more drink refills but off he went again to disappear. We again flagged down another server to refill drinks. My dining companions who had endless soup waited nearly 20 minutes for someone to notice they might like more and that our salad bowls needed refilling. (the salad bowls needed refilling long before) However, someone who appeared to be in management had more soup brought out and another bowl of salad and breadsticks. Mike finally started coming back around and being attentive to our needs just in time to leave us our checks. Though I felt he had earned ZERO, I still left him a fair tip. What could have been a nice leisurely lunch was essentially ruined by our server's careless and unfriendly attitude, and the lack of good service. It seemed like everyone but our server waited on us. And yet, we essentially we had to ask for everything before we got it. I don't feel this Olive Garden really cares about their customers or doing things the right way. Surely we are not the first customers to complain about this guy's unfriendly demeanor and constant disappearing act. If my co-worker's insist on returning to this particular OG in the future, we have already agreed that if they attempt to seat us in Mike's area, we are requesting a different server. Personally...I don't think I'll be back. This place just doesn't seem to care, and the smaller portions didn't wow me. There's so much better out there to choose from at lunch time, and OG should remember this.
(1)Natalie D.
Terrible service. Don't go to this location. After waiting patiently for about 20 mins for water, we kindly left.
(1)David B.
An upgrade from their previous Metro Center location. Atmosphere is brighter and very family friendly. Food was excellent, and there is always enough variety on the menu to keep it fresh and interesting. Our waitress (Abra) would receive 5 stars if yelp would allow it. The entire wait staff at the restaurant worked as a team to ensure customers were served quickly and courteously. The restaurant was immaculate from the dining room to the restrooms. Chocolate Mousse cake was to die for!
(5)Dione G.
(This is a follow up to a review on the 75th Ave Bell location.) After a horrible ordeal at the other restaurant we arrived at this location. We were happily greeted upon entering the door by several staff members making us feel so welcomed. The restaurant felt so warm and inviting a complete change from where we had come from. The place was packed but was not chaotic and uninviting like the other location. The staff here were busy minding their stations and greeting the guest as they walked by not standing in groups gossiping like the other place. We were promptly seated and briefly mentioned our experience and it is now pushing 5 o'clock. Taylor our waitress was so nice and went and got her manager and asked if I could get my soup at the lunch price because of what happen. Lynne came over to talk to us and after explaining what happen she graciously offered to buy us our dinner to make up for the whole thing. Now this is what I call being a stellar manager. Even though it was not her mistake to correct she went above and beyond restoring her company's reputation with us. As we sat and ate and laughed and had a good time we couldn't help but notice how the staff worked together to make sure all tables were taken care of and that the guest had what they needed. There were no employees hanging about or looking like they were miserable being at work. All of the staff members looked like they took pride in themselves before showing up to work unlike the disheveled mess we saw at the Bell location. Even the atmosphere was happier and the patrons all seemed to be enjoying themselves. All I can say is there was a huge difference in the way this restaurant operated and it showed. Taylor our waitress was outstanding and on point with her service and even went out of her way to write us a little thank you note at the end of our meal. I can not explain in words what an amazing experience we had coming from where we came from and for that I thank Lynn, Taylor and all the staff at this location . I will no longer be going back to the Bell location and will be making this location my new home for Olive Garden. I highly recommend eating at this location if you want great service.
(5)Janed B.
Noisy restaurant! Waitress had trouble hearing us there was so much noise. Probably due to the congested atmosphere and the low ceilings. This is a new location for the Olive Garden previously on Metro Parkway. The new Olive Garden has a much smaller waiting area. Imagine when it is busy... Lunch buddy and I had the 2 for 25 dollar special with choice of 5 different entrees plus one appetizer. A good deal I think as prices have increased over time. I had eggplant parmesan that was okay but oil-soaked. The appetizer was delicious - lasagna fritta. Similar to deep fried raviolis, these were filled with alfredo sauce and covered with marinara. Yumm. The breadsticks needed seasoning which happens sometimes. Bottom line, due to the noise factor don't plan on a quiet lunch at this location.
(3)Downtown G.
Took an unplanned family dinner here last night. After waiting for nearly 45 minutes to be seated, our party of 5 was seated at a large table in the center of the restaurant...then forgotten. A very sweet server (not ours) jumped in and took our drink order, but had her own very busy station to tend to. When we finally got our waiter and ordered, we waited another 30 minutes without a refill, salad, breadsticks, nothing. I walked all the way to the front of the restaurant to find a manager. She was very quick to remedy and even gave us a $40 gift card. By the end of our meal (now nearly 10pm), we stood waiting for our to-go orders (published special) and our check...both of which he got wrong. His parting words...? He didn't know we were in a hurry and he had only been there two weeks. We probably won't be visiting again any time soon.
(3)Brian V.
I have always enjoyed, and even looked forward, to eating at the OLIVE GARDEN. I was bitterly disappointed when this location closed and became a HOOTERS. Other than somewhat hot chicks in orange shorts, HOOTERS leaves a lot to be desired in the way of food. It's overly expensive, and bland. But that is the topic for another review. Back to this OLIVE GARDEN. I was overjoyed that they built a new building. I eagerly looked forward to going there. The food was great at the old location, and I expected the same at the new one. I was disappointed. Bitterly disappointed. The food was way below expectations. I am a big eater, so the NEVER ENDING PASTA BOWL was just up my alley. Unfortunately, that alley turned out to be a dead end. The food tasted like it was store bought and not freshly made. I could have done the same thing at home and saved on the gas. Both in the car, and my stomach! The three cheese marinara tasted like it came from a store-brand can, not even the somewhat good CAMBELLS SOUP version. That may have been acceptable. The Italian sausage was not fresh by any means. It was like they had left over pasta and sauce from dinner three days ago and pawned it off for lunch. The staff was friendly, if a bit hurried because of the crowd. It wasn't bad enough to erase the place from the preferred list, but close. I'll give it a try again in the future, but not for awhile.
(2)Scott H.
We decided to come here after a night of mini golf and it was a huge mistake. We got a table pretty fast considering how busy it was, but walking to our table we saw so many empty seats and so many people waiting. It was strange. I ordered a starter and its never a good sign when it come after your food gets there. Our waitress would forget things we asked for all the time and then when we would ask about it she would tell us she didnt forget she was getting to it. I would have given more respect if she would have just admited to forgeting and moved on. You dont have to lie. Everyone at the table wasnt happy with how there meal came out. Fish was over cooked, noodles dry, drinks being empty for long periods of time, when salad was brought out there was barley any in the bowl. Just a waste of time and money. Avoid.
(1)Hayley S.
Love this restaurant! Went there on my birthday and there was a wait but got in. In no time. And there server was great. Even gave me free dessert :)
(5)Christina H.
Speedy service and friendly staff. I've taken food to go several times from here at lunchtime and it's always been fast and fresh. I do the soup and salad combo - great deal even to go!
(5)Lisa C.
I love olive garden. Always have. Best salad and breadsticks. We go maybe 6 times a year. This time was very off putting. The seating was horrible. Party of 5 seated at a booth for 4. We refused so we got slightly better seats. Our salad came out, enough serving for 2, dry and lacking vegetables. Wanted to order my favorite chicken marsala but after seeing the price increase of almost 4 dollars I declined. Ordered the never ending pasta bowl and by the time the fettuccine Alfredo came out it sat to long so it was cold and thick. Then I stir it around and come to find a thick black HAIR in my pasta. DISGUSTING. They replaced it but who wants to eat that again. Overpriced mediocre premade Italian food.
(2)Rand H.
= = = = THIS REVIEW IS FOR THE NEVERENDING PASTA BOWL SPECIAL! = = = = This great Special is back on at Olive Garden & it's not to be missed, so I got together with Scott W. to enjoy it here today. The new-this-year restaurant here was beautiful just as i
(5)Angela R.
National Chains are NOT our usual destination, however this is very close to home and it was later than usual. We missed the rush Friday night crowd...so bartenders were spiffing up when we arrived. We always sit at the bar, and the bartenders are ALL good, friendly and take excellent care of us. We dine out on Italian regularly...so we are not easy to impress, but last night this Olive Garden was better than usual. Caesar salad (not vinegary) now has a crispy parm topping, instead of croutons...LOVED THEM! Nice touch. Herb pan seared salmon was very good, not dry, nor over/under cooked. Broccoli was a bit overcooked...but usually is. However, not mushy. Thanks to Olive Garden, I can now be a RED WINE DRINKER...which I have wanted for us for a long time! The red grape skins in red wine contain Resveratrol a very health promoting component...good for the heart and immune system. ROSCATO from Italy is the wine. It is sweeter than other reds, and served chilled. We adore it now! Slightly lower alcohol content so you can sip another glass! It is not overly sweet, just right! Dream come true...a red we can love!
(4)CrickitaBonitas M.
My lunch d8 & I had an ALL AROUND 1DERFUL experience here 2day & I'm so glad we randomly decided 2 give this new loc8ion a try!! The atmosphere was even nicer than their old 1 (which is now Hooters), ALL employees & manager(s) were EXCELLENT, busy tending 2 guests & making sure everything was gr8 ESPECIALLY our server Michael B & of course everything we consumed was SUPERB!! I started w/ some fried zucchini & they had a sampler platter w/ stuffed mushrooms, chicken fingers & mozzarella sticks. Then I had the minestrone soup w/ salad & bread sticks & my friend got the chicken parmigiana. 4 dessert the wild berry cake had 2 b sampled which we shared & they also ordered the choose 3 Dolcini's: Amaretto Tiramisu, Limoncello & Dark Chocol8 Caramel Mousse. EVERYTHING DELECTABLY DELICIOSO!! MMMmm mmm good (not talkin' Campbell's either)... We were there nearly 2 hours catching up & never felt rushed while thoroughly enjoying all the offerings. I have NEVER BEEN SO IMPRESSED w/ the staff @ an establishment!! Not only was our w8er AMAZING in EVERY facet that a server can b, but we were checked on by @ least 1 manager & even had 2 other people occasionally helping by refilling our drinks, serving our appetizers & even a bus person when we were near leaving who cleared our table of dessert dishes & was such a sweet young man, I wanted 2 leave him a tip 2 if I had more cash on me. What AWESOME teamwork, we didn't have 2 want or really w8 4 anything the whole time we spent there!! We noticed every1 else being tended 2 in the same REMARKABLE fashion & even a large party b~day celebr8ion next 2 our booth w/o any surrounding tables falling by the wayside. Will defin8ly b returning & if u find urself on this part of town, I highly recommend this Olive Garden & ask if there's a table in Michael B.'s section if he's working when u go!!...
(5)Melissa D.
Called in a take out order for 5 people. A $112.00 bill. Picked up order and asked if everything was there. Got home and were missing kids drink, calamari appetizer, kids side item and the extra dressing we asked for. This is the second time we have placed a take out order and have had problems. The food we did have was wonderful.
(2)Amy B.
*3.5 stars* I've eaten here twice now, and it's been a mixed bag of experiences. The first time I came here, the service was great! Today, the service was slow and questionable. My friend and I ate here today for a late afternoon bite, and even though our server was nice, she was slow about bringing out our food and refilling our drinks. Not such a big deal, but even when I asked another server for more sprite, it still took the other waitress to come over and refill our drinks. I still like eating here even though it's been a long time since I've dined here, for whatever reason. The food is good, place is well staffed (mostly) and overall I really enjoy going out to eat here. Lately I've been getting the soup, salad and breadsticks, as that seems to be what I like the most right now. I do know that their spaghetti and Lasagna is tasty as well, along with a few other items I've had in the past. Overall not a half bad place, and I really do enjoy going here from time to time. Will return in the future.
(3)Kayla B.
I have always loved Olive Garden ever since I was little. However, tonight was disappointing. I expect to wait before being seated and that was fine. I was annoyed at the fact that a customer who was leaving gave us their table notification buzzer thing. My boyfriend and I wanted to return it and get our place in line. The lady at the front made it seem like we were trying to cut in line and that was NOT the case! Once we were finally seated all we wanted was some good service and good food. We had both ordered iced teas which somehow after she poured our third glass became peach ice tea? The servers need to pay attention to what their customers are drinking or at least ask before pouring anything into our glasses. The waitress had a bigger party she was helping and we were not helped as much as we were at first. The overall experience for tonight was terrible and I will not be coming back. The only reason I even have two stars was because the food was decent.
(2)Codie J.
this review is entirely about the service . I wish I could review the food but our server Jamie never put in my order . Not only did our server not put in my lunch order with everyone else's by the time my order did come the party of 7 I was with had all finished eating so I got my lunch to go ...Oh and while I was waiting I asked for more bread I was rudely informed "there is some at the other end of the table at which point he turned and walked away .We had to flag down another server walking by just to get our drinks refilled . I was very polite and didn't make waves as I was with a group of co-workers, Were I with family or friends I would have demanded to see the manager to let him know before I walked out that his server Jamie might be better suited at bussing tables or washing dishes that is how bad it was
(1)Gloria T.
Hade an amazing dinner with my family last night. Sarah our server was very nice and kept everything we needed refilled and didn't mind that we need lots of cheese.
(4)Samara A.
Food, great like it always is at Olive Garden. I have to complain about the customer service though. It was terrible, and I hate to complain about customer service because I have been in the same position. With that being said...I also know it is not impossible to give a customer/guest outstanding service. Problem 1. Speed of service and accuracy of order. Wrong soups were brought, items were not brought, and it took FOREVER to bring the right items. We could hear the two tables behind us complaining about the same thing! I can only hope it was an off night... Problem 2. At the end it, of course, took forever to get the bill and when the receipt was brought back I got someone else check! I had someone else's credit card in my hand. THANK GOODNESS I am not a horrible person who was desperate for gas or something. I ended up giving the server 6 dollar tip, which I can't say he deserved. The manager staff couldn't find my change?! I was too fed up to care about 6 bucks. Complete fail for this location.
(2)Brain B.
It's a garden, with olives, what is not to like? I can not comment on this particular locations entree's, because i keep coming back for the famed SOUP & SALAD lunch special.. more please!
(4)J R.
I absolutely love this restaurant. Every time I go there (every 2 months) they are always welcoming and know all about the dishes in case I want to try something new. They are very family and business friendly. When I had my birthday there they went out of their way for us.
(5)Kitship L.
I'm writing this review based on the fact that we sat there waiting for a table for over an hour, while people who showed up after us were seated quickly. We asked to speak to a manager. She apologized and admitted that we were "forgotten", but didn't offer us anything for the long wait. I thought she would have offered a discount, if not a free meal. We walked out and went to Chipotle instead.
(1)Andrew T.
Food was pretty good? Review is mostly based upon the customer service we received. After waiting forever me and my wife we're starving and couldn't wait to eat a nice meal for our little night out. However the waiter was as slow as a snail and didn't really listen to us, she brought out the wrong soup once (we both had the unlimited soup/salad for $9.99 still a good deal). And then when I told her I wanted the another bowl of what I originally had she brought out 2 assuming that my wife wanted the same soup as well when she did not and was stuffed. I really do think that the right waiter would have made this review much better but no matter how good the food may be great customer service must accompany it in my book or else it was all for nothing, will end up going back but hope to not get the same waiter.
(2)Scott W.
I had not been to the new location a block away from the old one. I met Rand H here for lunch the other day. He out ate me about 2-1 so I am not sure the never ending pasta bowl was that great of a deal for me. With my one bowl of pasta I had a breadstick and the whole serving bowl of salad. One thing about chains is they are predictable and this was no exception. The food was good but not exciting. The one thing that can change from one location to another is the service and ours was excellent on this trip. Even with the larger building this place was almost at capacity as we were leaving just after 12.
(4)Krystle L.
Great service, great food. Jessie was an awesome hostess. She was very friendly and was awesome to us! She even packed our food to go for us, when usually the waitresses would just give us the boxes. Only regret I have was being unable to find the general manager to give her more kudos!
(5)Vanessa W.
This was the worst experience EVER!! My husband and I, along with my sister-in-law and her daughters, went her for my sister-in-law's birthday. We were told the wait time would be 40 minutes. That was the biggest lie ever. We didn't get seated for an hour and a half. The manager, who did offer to pay for drinks and appetizers, was rude and insulting the whole time. He even squelched on paying for the drinks. This is not the place to go if you don't want to wait outside forever. The worst part is there was no handicap parking and my husband had to walk a long way to the restaurant. The hostesses kept telling us ten minutes, but it was obvious they didn't care if we sat or not. The food was adequate. It took us a half an hour to get breadsticks because they didn't have any ready. Overall, I would never go back to this location.
(1)Danyell S.
I'm sorry but I'm not a fan of Olive Garden I think all their food is awful. It tastes like it was trucked in frozen and thrown in a microwave then slapped on a plate and served. even the bread sticks taste funny (good but funny). The service is always mediocre, I'm not impressed. Skip this spot and take yourself to Anzios Italian restaurant (locally owned) less than a mile away. There you can enjoy real Italian food and a friendly staff. Stay away from this frozen swans-man food. Not that I have any issue with frozen food but I can make that at home myself.
(1)Craig S.
I have eaten at several Olive Gardens around Arizona and other parts of the country. This is one place that is consistent. Their food is always good, it is not great and you will always have to wait for 15 min or longer to be seated even if the place is empty. I am not sure why this is but it is. This time I had reservations and the wait was still about 15 min. We always get the special as it is a good value and it is what I like. It is a good place to take your family for a nice meal and not spend a bunch. A good place to meet a friend and talk. Yes I will return.
(3)Amber R.
I have to brag about the waiter Mike. not only did this burly man serve us our dainty glasses of moscato but also talked to us about the dbacks and cubs. lol great guy! I will always love OG but in this case, I will always want Mike to be our waiter :)
(4)Denisa W.
Clean restaurant, clean restrooms, staff is always very friendly, and for as busy as they are they do an excellent job. Because of the area, demographics, and now the cheap $25 special they have you do hear crying babies and other loud noise that previous I didn't see as much in Olive Garden. Toscana (sp?) soup is amazing, I add red onions from salad and if any left the banana peppers. Mussels are small, but most places are.. All in all it's white Italian food as long as that is what you are expecting you won't be disappointed.
(4)Carolann W.
This review is solely based on curbside service. Wow. Super slow. Took over 5 minutes to even glimpse an employee and then that was only to help the person next to me. Finally they acknowledged me and I've been waiting ten minutes since then. So much for 20 minutes. It's been 35 since. Hope the food is better than this.
(2)Sally S.
It wasn't bad. It wasn't great. But it was OK. I haven't eaten there for at least 15 years but decided to try it hoping they had seafood pasta in a vodka sauce which was what I was craving. They had a seafood dish with shrimp, clams and scallops, pasta and vodka sauce. Perfect. It tasted good and the serving was plentiful. $17 plus an $8 glass of wine and it was no longer a cheap lunch meal so my expectations for the rest of the meal were more demanding. Bread sticks not what I remember - crummy. Endless salad - throw a few more tomatoes and olives in. My expectation for creamy Italian dressing is white - not a clear traditional oil and vinegar. I asked the question but they answered it wrong. Had they answered it correctly I would have ordered Ranch dressing. Service - fast, good and efficient. So what will I do next? Have my son-in-law make the seafood pasta dish at home with good bread, good salad and good wine.
(3)RICK R.
If you enjoy screaming children make sure to ask for a spot near the fireplace where they set up the family style seating.
(2)Chris E.
Excellent service by Eddalena and the crew. Soup, salad and breadstick is my meal of choice here.
(5)Judy L.
We have a party of 5 and they sat us in a table for 4. We were so tight for space we were in almost spilling our drinks when we pick up to drink them. The table next to us left and we had to ask the manager if we can push the tables together. There was hesitation but she did not anyways. The service was slow, very slow. Chicken Alfredo: It was ok. I remembered it being better.
(3)Debbie C.
Run away before stepping inside this location! I hadn't been to an Olive Garden in 30 years and it would be another 30 before the next time. Before one bite of food, you will be so turned off by the level of noise, kids screaming and running loose, filthy carpet and stupid wait staff. Frozen bag Italian would have been better but not here because they would have overcooked it. For nearly what we paid my husband and I could have gone to a real Italian restaurant and had great food and ambience. I'm told the one on West Bell Rd. is much better but I'm not willing to risk it.
(1)Jeremiah S.
Olive Garden now tastes like preprocessed frozen food. Not worth the money wasted here. My wife ordered the Northern tour of Italy. I ordered the normal tour of italy. Both chicken parms were identical shap, size, and breading. They also taste like the cheap Costco patties. Rubbery and hard to chew. The tortellini was over cooked, mushy, and had what looked to be freezer burn on them. The Alfredo sauce was a mess. It had started to separate and tasted grainy. My lasagna was horriable. the noodle portion was water soaked mush and the bottem over cooked and hard. Just like a frozen one from walmart is after cooking it. Actually the walmart version would have tasted much much better. Service also was horrendous. I had to go get our tea refills twice since no one bothered to check on us. Asked for the manager and 20 mins later got my bill and so I gave up on Olive Garden forever. In the end frozen dollar store food cost us $65. No manager support. Disgusting food. Only good news is my hounds enjoyed the leftovers. But the will eat anything.
(1)Lexi M.
I come here alot and the food is pretty good. the price is fair. I get mints when I pay. My serevers name was denim (like the pants) and he was super friendly. From time to time there is a small problem depending on where you go but I love this one.
(5)Marie F.
The customer service here is getting worse and worse every time i visit. If it was not for the amazing food I would not continue coming here.
(2)Sara C.
the server was awesome!!!Gave 18% tip, I would've gave him more except, Im a baller on a budget lol! Matt was awesome! Will go again just because of him. Except it was an hour and a half wait.
(4)Ted A.
Great experience! From the moment you enter this location, the wait staff do a great job making sure you are taken care of. If there is a wait, they can usually give you a great estimate as to how long it will take to grab a table, and offer you a seat at the bar until it is your time to be seated. Once seated the staff is great when it comes to detail and answering all questions you or your guests may have. The prompt attention given to refill of our drinks also is another reason we cannot stay away from this Olive Garden location. I would definitely recommend this location for any fans of Italian food, Olive Garden, or just great customer service in general. I will continue to dine here, as well as take family and friends.
(5)Astrid A.
Let me start with the service I received at this Olive Garden. We were sat with a young man named Dean who gave excellent table service, he was great! Despite the fact he was triple seated, he managed to get our food and drinks out quickly. His personality was awesome, and it just made the whole experience EVEN better! The general manager Lynn is very friendly as well, ask for Dean when coming here. By far the best server I have ever had! I'll be coming back to this Olive Garden for sure. The food was delicious; absolutely no complaints. Try the Raviolis they are soo good. And the strawberry lemonade!
(5)Christine P.
Ummm.... unlimited Bread, Soup and salad. SOLD!!!!!!!!!! I never finish, wait. Let me rephrase that, I hardly touch my entrée because I'm soooo full. Yes to vegetarian friendly here. Great customer service :) My fave is the mushroom ravioli, to die for. Hmmm. And the eggplant parmigiano!! On point!
(5)Christina R.
we went to celebrate my sons "15" birthday we told them as soon as we walked in . the server took a super long time to come get our order . Then forgot my daughters drink . It took forever to get our meal. we told this waitress twice that it was my sons birthday and that we were here to celebrate and still nothing. After twenty minutes passed , We asked if he could get some ice cream or something to celebrate. She brought a small ice cream and stated she couldn't sing if we could help which we did we understand maybe she was shy. Not the place to go to celebrate your party . :(
(1)Juliana S.
We had the BEST service from Christopher! He was very personable, patient and joyful. More servers should take a lesson from him. But honestly, all of the employees that we came in contact with this evening, were very pleasant. Oh! And the bartender with the long hair and beard was super nice too! Thank you!
(5)Cindy C.
I haven't eaten at an Olive Garden in at least 20 years but I was meeting a friend over her lunch hour and craving pasta, so off we went. The place was packed but we were seated quickly and our server was very nice, helping us to decide which items to order. I appreciated that there were side items that could be ordered ala carte. This made for a more varied lunch but also helped with portion control. We ordered soup, salad, a tiny side of spaghetti and roasted asparagus, along with some yummy meatballs. I also tried one of their lemon desserts, which was yummy! So overall, this was a good meal. It wasn't haute cuisine but the price was right. I get why chain restaurants do well...consistency and no surprises are comforting for some diners. Olive Garden appears to be moving to attract a slightly different diner. They now offer happy hour items and pricing. The ability to customize by ordering add-on items is another value add for diners. I don't eat pasta often but this lunch was good. When OG adds more variety to the menu (sauces, specials, appetizers), I'll consider eating there more often.
(4)Brooke M.
I love Olive Garden and always have. The atmosphere and the food. But recently I had about the worst experience here. Ever. My friend and I had visited this location planning on splitting a nice meal, considering neither of us have that big of stomachs. After requesting the Tour Of Italy but split, the waitress then left us a bit confused as she explained that since it was only one meal that she could only bring out one plate to eat our salad on. We really had no idea how to react so we let it pass since we were hungry. My friend's plate was brought out with the salad and I shared it with her but I was forced to use my smaller breadstick plate that was already there. The food came out and we continued eating only for our meal to be disrupted once again. We were taken aback by our waitress when we asked for another bowl of salad. (Our first bowl was barely filled.) The waitress actually hesitated to accept our request for another bowl of salad but instead explained that she was first, distressed that I was using a plate and sharing the salad (???) and second that she was only going to bring out one more bowl of salad but no more after that. I also feel bad for pointing fingers but this server's name was Eddalena B. Maybe after this review she will be corrected on how to serve at a restaurant like Olive Garden. We will continue to find another in-range Olive Garden since we will not be coming back.
(1)Elaine B.
We came in last night for a much needed date night. We had wine, an app, dinner and a dessert. Alicia was our server and she was awesome! I was indecisive and she was cool with it. Not once did we have to ask for anything twice or for refills. She was just wonderful, friendly and prompt. Appetizer: stuffed mushrooms weren't as good as we expected. Real bread crummy. The rest of our experience was great :) Thank you Alicia!
(5)Sue M.
My favorite place for lunch or dinner. Every meal is served at the proper temperature and tastes great. The servers are awesome. They point out specials and very knowledgeable about the menu. Five stars for the entire staff.
(5)Josh D.
Server was over sat by the host staff, had to ask for a manager to get our first course of soup and salad after 35 minutes. I had it time stamped on my phone. After that the GM Lin took good care of us. Worst part is the serving staff complained about my girlfriend and I to fellow servers I know. What a terrible staff, to complain about tip when they are not actually doing the job they are there to do. I have ran restaurants, designed menus and worked my way up through food running, hosting, bussing, bar tending and serving. I know this industry very well, and it's hard to say something good about a staff when I can visually see them lolly gagging in the server area and not serving their clients. Food was great as normal, Zuppa Tuscana is always good! Lin you were awesome!
(2)Diana B.
food is awful, cold and the sausage was hard, they cooked in microwave, will not eat there again. service was not there. they allow smokers to smoke outside, will not go there. it is against arizona law to have smokers outside of the restaurant near doors and everything.
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